Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
Aug 24, 2026
Full time
Department:IT Reports to:CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international reputation for producing high-quality books across art, design, architecture, photography, fashion, history, archaeology and popular culture. Behind every book is a wide range of specialist, operational and support teams who help the company work effectively, collaboratively and to a high standard. Our IT department provides secure technology, protects systems and data, improves publishing platforms and integrations, and supports the well-governed use of new tools across our London headquarters and international subsidiaries. The Group Head of IT leads Thames & Hudson's IT function, ensuring that our technology, systems and data are secure, reliable, cost-effective and aligned with the needs of the business. The role combines operational leadership with responsibility for IT strategy, AI leadership, governance, policy, budgets and business-critical technology projects. Based in London, the role leads the UK IT team and works closely with colleagues across the business. It also acts as a senior technology adviser and project partner to our subsidiary and sister companies in Melbourne, Hong Kong, Paris & New York. The role provides international coordination and project support rather than day-to-day operational ownership, outside of the UK. What you'll be doing In this role, you will: Lead a robust, reliable and responsive IT service, setting clear priorities and developing a calm, helpful and solutions-focused UK IT team Develop and deliver a practical IT strategy and prioritised technology roadmap, translating business needs into proportionate solutions, investment priorities and implementation plans Own IT governance, policies and standards, including information security, access, data management, software licensing and responsible AI use Lead the company's operational approach to cybersecurity, disaster recovery, business continuity, backups and technology risk, and act as the company's Data Officer Own the technology roadmap for core publishing systems and data flows, improving workflows, integrations and data quality across publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases and supporting proportionate trials, training and implementation Oversee the IT project portfolio and personally lead business-critical projects, with clear plans, governance, responsibilities, testing, adoption and success measures Own the annual IT budget, forecasts, business cases, contracts, licences and supplier relationships, securing reliable performance, value for money and controlled risk Advise and support colleagues in Melbourne, Hong Kong, Paris & New York on agreed technology projects, encouraging shared solutions where beneficial without unnecessary centralisation. Who you'll work with You'll work closely with: The CFOO, senior leadership team and Heads of Department Colleagues across publishing, sales, marketing, publicity, finance, operations and support functions, including ecommerce, digital and AI groups The IT team and other internal system owners Our international colleagues Technology vendors, developers, managed-service providers and other specialist advisers. What you'll bring We are looking for someone with: Substantial experience leading an IT function or operating as a senior IT manager in an organisation of comparable scale and complexity Strong experience of IT operations, infrastructure, cloud services, networks, user support and supplier management, alongside developing strategy, policies, roadmaps and budgets Sound knowledge of cybersecurity, data protection, business continuity, disaster recovery, access control and technology risk management A successful record of leading cross-functional systems, integration or transformation projects from definition through to implementation and adoption Experience assessing business requirements and improving internal systems, workflows and data quality Commercial judgement, including business cases, contract negotiation, cost control and management of third-party providers, together with strong people-management skills Excellent communication skills, including the ability to explain technical issues to non-technical colleagues and write clear, practical policies and guidance Sound judgement, calm incident leadership and the ability to balance strategic priorities with hands-on operational demands Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases, supporting proportionate trials and implementation, and helping to coordinate appropriate training A commitment to valuing diversity and contributing positively to an inclusive workforce. You may also have: Experience in publishing, media, ecommerce or another creative business An understanding of publishing metadata, title-management systems, ONIX and integrations with ecommerce, inventory or distribution platforms Experience with some of our current environment: Microsoft 365, Azure file storage, Sophos MDR, FileMaker, Shopify, Power BI, Adobe and relevant integration or development technologies Experience supporting international colleagues or delivering technology projects across different locations and time zones Relevant professional qualifications in IT service management, project management, cybersecurity, data protection or a related discipline. Please do not be put off applying if you do not meet every desirable requirement. We are interested in hearing from candidates who can bring the right skills, judgement and potential to the role. How our values show up in this role They shape how we work with each other, our authors, our partners and our readers. This role is aligned with the Manager/Specialist level of our competency framework: Creativity: Develop and steer practical technology ideas with creative and commercial judgement, creating space for others' ideas and supporting controlled experimentation Integrity: Make fair, evidence-based decisions, explain the rationale, address risks promptly and apply policies consistently Respect: Create an inclusive environment where people feel heard, recognise different working styles and strengths, and give clear, constructive feedback Communication: Set clear expectations, tailor messages to the audience and explain technical, cyber, data and AI matters calmly and clearly Excellence: Maintain high standards across competing priorities, make informed judgements and identify risks to quality early. What success looks like In this role, success will mean: Strategic planning and project delivery are balanced effectively with business-as-usual IT requirements Colleagues receive a reliable, responsive and well-communicated IT service, guided by a clear strategy, roadmap and understanding of business value Cybersecurity, data, licensing and continuity risks are actively managed, while publishing systems and data flows become simpler and more reliable Ecommerce, AI and international projects deliver measurable benefits; budgets and suppliers are controlled; and the IT team is capable, resilient and trusted. Working at Thames & Hudson We support hybrid working, where the role allows, with a minimum of three days a week in our Central London office, after your probation. We offer a supportive and creative working environment, alongside a range of benefits, including: 28 days' holiday plus bank holidays Profit share scheme Interest-free loan for rent deposit or season travel ticket Discounts off our Thames & Hudson books and co-editions Generous pension contributions Employee Assistance Programme and retail discounts Cycle to Work Scheme Free entry into hundreds of museums and galleries nationwide. Some benefits are subject to eligibility. To apply, please follow the link to the application form. You will have an opportunity to upload your CV as well as a cover letter from you that addresses how you meet the "What you'll bring" section above. The deadline for applications is midnight 3 September.
IT MANAGER - TREWHELAS'S SCHOOL CHILE LOCATION: Providencia/Chicureo, Chile JOB PURPOSE Responsible for developing and implementing IT strategies and policies to align with organizational goals. The role involves managing IT projects to ensure timely delivery, overseeing infrastructure such as hardware, software, servers, networks, and monitoring system performance and security to maintain compliance. Additionally, the IT Manager leads the recruitment, training, and performance management of IT staff, maintains disaster recovery and business continuity plans, and manages budgets and vendor contracts to optimize resources and ensure smooth technology operations. JOB RESPONSIBILITIES Technology Operations & Support • Oversee day-to-day functioning of the school's technology infrastructure, including networks, servers, Wi-Fi, classroom technology, and administrative systems. • Provide timely, high-quality technical support to faculty, staff, and students. • Manage device deployment and maintenance (laptops, tablets, projectors, interactive displays, printers, etc.) • Ensure smooth operation of learning management systems (LMS), student information systems (SIS), and other school software. Network & Systems Management • Maintain secure and efficient network, firewall, and wireless infrastructure. • Manage user accounts, permissions, and access controls • Oversee system updates, backups, and data recovery processes. • Implement cybersecurity best practices and respond to security incidents. Technology Planning & Strategy • Collaborate with school leadership to develop and implement a long-term technology plan. • Evaluate new technologies to support innovative teaching and operational efficiency. • Manage technology-related vendor relationships, contracts, and service agreements. • Plan and oversee technology budgets and purchasing. Training & Collaboration • Provide training, workshops, and resources to help faculty effectively integrate educational technology. • Communicate clearly and proactively with administrators, teachers, and staff. • Support technology use during school events, testing, and assemblies Compliance & Policies • Maintain compliance with privacy laws and regulations (GDPR, PCI, etc.) • Develop and update technology policies, acceptable use guidelines, and cybersecurity protocols. • Ensure consistent data protection and secure handling of student information. JOB REQUIREMENTS Required • Bachelor's degree in Information Technology, Computer Science, or related field • Must be intermediate / advanced level English • 3+ years of experience in IT administration or management • Strong knowledge of networking, Windows/Mac OS, Microsoft 365, and cloud-based systems • Experience managing user support in a multi-device environment • Excellent communication, problem-solving, and customer service skills • Ability to work in a school environment with patience, flexibility, and professionalism Preferred • Experience in K-12 education or a similar academic setting • Familiarity with SIS/LMS platforms (e.g., Blackbaud, Veracross, Canvas, PowerSchool) • Certifications such as CompTIA Network+/Security+, Microsoft, or equivalent • Experience managing technology budgets and vendor relationships Competencies Communicate with Impact Collaborate with Empathy Make Considered Decisions Embrace Change Drive Growth
Aug 24, 2026
Full time
IT MANAGER - TREWHELAS'S SCHOOL CHILE LOCATION: Providencia/Chicureo, Chile JOB PURPOSE Responsible for developing and implementing IT strategies and policies to align with organizational goals. The role involves managing IT projects to ensure timely delivery, overseeing infrastructure such as hardware, software, servers, networks, and monitoring system performance and security to maintain compliance. Additionally, the IT Manager leads the recruitment, training, and performance management of IT staff, maintains disaster recovery and business continuity plans, and manages budgets and vendor contracts to optimize resources and ensure smooth technology operations. JOB RESPONSIBILITIES Technology Operations & Support • Oversee day-to-day functioning of the school's technology infrastructure, including networks, servers, Wi-Fi, classroom technology, and administrative systems. • Provide timely, high-quality technical support to faculty, staff, and students. • Manage device deployment and maintenance (laptops, tablets, projectors, interactive displays, printers, etc.) • Ensure smooth operation of learning management systems (LMS), student information systems (SIS), and other school software. Network & Systems Management • Maintain secure and efficient network, firewall, and wireless infrastructure. • Manage user accounts, permissions, and access controls • Oversee system updates, backups, and data recovery processes. • Implement cybersecurity best practices and respond to security incidents. Technology Planning & Strategy • Collaborate with school leadership to develop and implement a long-term technology plan. • Evaluate new technologies to support innovative teaching and operational efficiency. • Manage technology-related vendor relationships, contracts, and service agreements. • Plan and oversee technology budgets and purchasing. Training & Collaboration • Provide training, workshops, and resources to help faculty effectively integrate educational technology. • Communicate clearly and proactively with administrators, teachers, and staff. • Support technology use during school events, testing, and assemblies Compliance & Policies • Maintain compliance with privacy laws and regulations (GDPR, PCI, etc.) • Develop and update technology policies, acceptable use guidelines, and cybersecurity protocols. • Ensure consistent data protection and secure handling of student information. JOB REQUIREMENTS Required • Bachelor's degree in Information Technology, Computer Science, or related field • Must be intermediate / advanced level English • 3+ years of experience in IT administration or management • Strong knowledge of networking, Windows/Mac OS, Microsoft 365, and cloud-based systems • Experience managing user support in a multi-device environment • Excellent communication, problem-solving, and customer service skills • Ability to work in a school environment with patience, flexibility, and professionalism Preferred • Experience in K-12 education or a similar academic setting • Familiarity with SIS/LMS platforms (e.g., Blackbaud, Veracross, Canvas, PowerSchool) • Certifications such as CompTIA Network+/Security+, Microsoft, or equivalent • Experience managing technology budgets and vendor relationships Competencies Communicate with Impact Collaborate with Empathy Make Considered Decisions Embrace Change Drive Growth
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Aug 22, 2026
Full time
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a People Manager to be part of making this happen, based in our Newcastle HQ office, UK. Position Overview and Objective We are seeking a dynamic People Manager to support our Go-to-Market (GTM) organisation across the EMEA region. This role is a critical partner to senior leaders, people managers and employes across our Go-to-Market organization, helping enable business growth through thoughtful people strategy, strong leadership partnership, and scalable talent programs. Primary Responsibilities and Duties Strategic Business Partnership Partner with the VP, People on overall HR strategies and projects. Serve as a trusted advisor and strategic People partner to regional GTM leaders, enabling execution of business strategy through effective workforce planning, org design, talent development, and change leadership. Proactively identify people-related risks and opportunities and partner with leaders to develop and implement solutions that support growth, performance, and engagement. Demonstrate strong revenue and GTM acumen by partnering with leaders on capacity planning, productivity, incentive implications, and organizational tradeoffs. Collaborate and communicate with HR team and other appropriate stakeholders to ensure execution of HR Integration Strategy related to mergers and acquisitions. Advise on UK and EMEA employment law practices in partnership with internal and external council. Practice on Disciplinary and Grievance Procedures. Support change management initiatives tied to GTM transformation, including role clarity, operating model shifts, territory changes, and scaling leaders through growth. Talent & Performance Enablement Partner with leaders, VP, People and HR COEs to build and execute talent strategies, including hiring plans, succession planning, leadership development, and capability building across GTM functions. Lead and support performance management processes locally. Coach senior leaders on effective people leadership, difficult conversations, and employee relations matters with consistency and sound judgment. Guide and coach leaders through employee relations matters while mitigating risk and operating within our core values and culture tenets. Program Design & Execution Collaborate closely with People team partners (Total Rewards, Talent Acquisition, People Operations, Finance) to ensure programs are aligned, compliant, and impactful. Use data and insights to measure outcomes, inform decisions, and continuously refine people strategies. Partner closely with Director of Global Compliance and other key stakeholders on compliance related projects and needs. Employee Experience & Culture Ensure fair, consistent application of policies, practices, and employment standards across geographies, in partnership with Legal. Support global employee engagement efforts and partner with leaders to address themes and improvement areas. Key Skills & Competencies Excellent time management and organizational skills. Understanding of productivity signals to inform people decisions. Executive Presence - Comfortable influencing Directors/C-suite with confidence, clarity, and sound judgment. Change & Ambiguity Management - Thrives in fast-moving, evolving environments with incomplete information. Data-Informed Decision Making - Uses people and business data to drive insights, recommendations, and prioritization. Coaching Capability - Proven ability to elevate frontline and senior leaders through effective coaching. Strong problem-solving skills - self-motivated/driven. Interpersonal savvy and ability to relate effectively with a wide variety of customers. Creativity. Influencing without authority. Problem Solving Judgment & Risk Assessment - Balances employee experience, speed, and compliance. Communication. Minimum Qualifications 5+ years of progressive HR/People Business Partner experience, including direct support of senior leaders in a complex, fast-growing organization. Strong practical command of UK employment legislation and the ACAS Code of Practice on Disciplinary and Grievance Procedures. Demonstrated experience supporting Go-to-Market, and/or revenue-generating teams. Proven ability to influence, coach, and challenge senior leaders with confidence and credibility. Experience supporting a workforce distributed across a multi-country EMEA environment. Preferred Qualifications Bachelor's Degree or equivalent experience. Proficiency in MS Office applications. Prior experience in technology, SaaS, or high-growth environments. Experience leading and executing on projects related to overall people strategy. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2025), and Kununu Top Company - Germany (2025). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organisations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. Compensation and Benefits All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities. Please let us know if you require any accommodations by emailing . If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations.
Aug 22, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a People Manager to be part of making this happen, based in our Newcastle HQ office, UK. Position Overview and Objective We are seeking a dynamic People Manager to support our Go-to-Market (GTM) organisation across the EMEA region. This role is a critical partner to senior leaders, people managers and employes across our Go-to-Market organization, helping enable business growth through thoughtful people strategy, strong leadership partnership, and scalable talent programs. Primary Responsibilities and Duties Strategic Business Partnership Partner with the VP, People on overall HR strategies and projects. Serve as a trusted advisor and strategic People partner to regional GTM leaders, enabling execution of business strategy through effective workforce planning, org design, talent development, and change leadership. Proactively identify people-related risks and opportunities and partner with leaders to develop and implement solutions that support growth, performance, and engagement. Demonstrate strong revenue and GTM acumen by partnering with leaders on capacity planning, productivity, incentive implications, and organizational tradeoffs. Collaborate and communicate with HR team and other appropriate stakeholders to ensure execution of HR Integration Strategy related to mergers and acquisitions. Advise on UK and EMEA employment law practices in partnership with internal and external council. Practice on Disciplinary and Grievance Procedures. Support change management initiatives tied to GTM transformation, including role clarity, operating model shifts, territory changes, and scaling leaders through growth. Talent & Performance Enablement Partner with leaders, VP, People and HR COEs to build and execute talent strategies, including hiring plans, succession planning, leadership development, and capability building across GTM functions. Lead and support performance management processes locally. Coach senior leaders on effective people leadership, difficult conversations, and employee relations matters with consistency and sound judgment. Guide and coach leaders through employee relations matters while mitigating risk and operating within our core values and culture tenets. Program Design & Execution Collaborate closely with People team partners (Total Rewards, Talent Acquisition, People Operations, Finance) to ensure programs are aligned, compliant, and impactful. Use data and insights to measure outcomes, inform decisions, and continuously refine people strategies. Partner closely with Director of Global Compliance and other key stakeholders on compliance related projects and needs. Employee Experience & Culture Ensure fair, consistent application of policies, practices, and employment standards across geographies, in partnership with Legal. Support global employee engagement efforts and partner with leaders to address themes and improvement areas. Key Skills & Competencies Excellent time management and organizational skills. Understanding of productivity signals to inform people decisions. Executive Presence - Comfortable influencing Directors/C-suite with confidence, clarity, and sound judgment. Change & Ambiguity Management - Thrives in fast-moving, evolving environments with incomplete information. Data-Informed Decision Making - Uses people and business data to drive insights, recommendations, and prioritization. Coaching Capability - Proven ability to elevate frontline and senior leaders through effective coaching. Strong problem-solving skills - self-motivated/driven. Interpersonal savvy and ability to relate effectively with a wide variety of customers. Creativity. Influencing without authority. Problem Solving Judgment & Risk Assessment - Balances employee experience, speed, and compliance. Communication. Minimum Qualifications 5+ years of progressive HR/People Business Partner experience, including direct support of senior leaders in a complex, fast-growing organization. Strong practical command of UK employment legislation and the ACAS Code of Practice on Disciplinary and Grievance Procedures. Demonstrated experience supporting Go-to-Market, and/or revenue-generating teams. Proven ability to influence, coach, and challenge senior leaders with confidence and credibility. Experience supporting a workforce distributed across a multi-country EMEA environment. Preferred Qualifications Bachelor's Degree or equivalent experience. Proficiency in MS Office applications. Prior experience in technology, SaaS, or high-growth environments. Experience leading and executing on projects related to overall people strategy. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2025), and Kununu Top Company - Germany (2025). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organisations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. Compensation and Benefits All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities. Please let us know if you require any accommodations by emailing . If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Aug 22, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 22, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc
Gloucester, Gloucestershire
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 22, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 22, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Aug 22, 2026
Full time
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Aug 22, 2026
Full time
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Aug 22, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
Aug 22, 2026
Full time
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
Aug 22, 2026
Full time
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
Aug 21, 2026
Full time
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
Aug 21, 2026
Full time
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
CooperGrey Recruitment Ltd
Cardiff, South Glamorgan
We are currently working exclusively with a successful specialist banking business in Cardiff. Reporting to Head of IT the role of IT Technical & Operations Manager is responsible for the secure, stable and efficient undertaking of the bank's technology operations. The responsibilities will include the workplace platform, core systems, cyber security trolling and the controlled adoption of approved AI-enabled technologies. Further responsibilities for IT Technical & Operations Manager Own and administer MS365 environment including Exchange Online, Sharepoint, Teams, OneDrive and Azure AD Maintain identity governance controls including MFA, condition access & access reviews Oversee configuration, user access management and integration of business systems Coordinate with platform providers, vendors and managed service partners to implement updates & changes Support the operation and configuration of security tooling including MS Defender, DMP & monitoring platforms Support the controlled adoption of MS Copilot, Copilot Studio and other AI enabled tools Act as the senior escalation point for complex technical queries and issues The Company: A successful specialist banking business offering highly competitive & niche lending and savings products The Person: 5 years experience in IT infrastructure, systems administration and/or operational IT roles Strong hands-on experience administering MS 365 & Azure Active Directory environments Experienced in managing/integrating business systems and enterprise applications Good understand of cyber security including experience with MS Defender technologies Ideally experienced in working within regulated or security sensitive environments Experience in supporting the safe adoption and governance of AI-enabled workplace tools Strong communication and stakeholder management skills Salary: £60k - £70k plus bonus, health, pension & 30 days holiday
Aug 21, 2026
Full time
We are currently working exclusively with a successful specialist banking business in Cardiff. Reporting to Head of IT the role of IT Technical & Operations Manager is responsible for the secure, stable and efficient undertaking of the bank's technology operations. The responsibilities will include the workplace platform, core systems, cyber security trolling and the controlled adoption of approved AI-enabled technologies. Further responsibilities for IT Technical & Operations Manager Own and administer MS365 environment including Exchange Online, Sharepoint, Teams, OneDrive and Azure AD Maintain identity governance controls including MFA, condition access & access reviews Oversee configuration, user access management and integration of business systems Coordinate with platform providers, vendors and managed service partners to implement updates & changes Support the operation and configuration of security tooling including MS Defender, DMP & monitoring platforms Support the controlled adoption of MS Copilot, Copilot Studio and other AI enabled tools Act as the senior escalation point for complex technical queries and issues The Company: A successful specialist banking business offering highly competitive & niche lending and savings products The Person: 5 years experience in IT infrastructure, systems administration and/or operational IT roles Strong hands-on experience administering MS 365 & Azure Active Directory environments Experienced in managing/integrating business systems and enterprise applications Good understand of cyber security including experience with MS Defender technologies Ideally experienced in working within regulated or security sensitive environments Experience in supporting the safe adoption and governance of AI-enabled workplace tools Strong communication and stakeholder management skills Salary: £60k - £70k plus bonus, health, pension & 30 days holiday
Fidelity International, based in Kingswood Surrey, is seeking a Global Cyber Operations Lead to steer the Global Cyber Defence Operations team, delivering 24x7 monitoring, incident response, and governance across regions. You will drive performance metrics, manage senior managers, and ensure high-quality cyber defence services globally. The role requires a proven track record in cyber operations leadership, incident management, and managing third-party security services, with the ability to
Aug 21, 2026
Full time
Fidelity International, based in Kingswood Surrey, is seeking a Global Cyber Operations Lead to steer the Global Cyber Defence Operations team, delivering 24x7 monitoring, incident response, and governance across regions. You will drive performance metrics, manage senior managers, and ensure high-quality cyber defence services globally. The role requires a proven track record in cyber operations leadership, incident management, and managing third-party security services, with the ability to
Standard 8 is supporting a space agency looking to appoint an IT Security Manager to lead its internal security capability. You'll manage a small team, shape security strategy and remain hands-on where it matters, helping protect a complex technology estate spanning infrastructure, cloud platforms and business-critical systems. You'll take ownership of security across the organisation, working closely with technical teams and senior stakeholders to improve security posture, manage risk and drive continuous improvement. Key responsibilities include: Leading and developing a small cyber security team Delivering the organisation's security roadmap and controls framework Acting as the senior escalation point for security-related issues Overseeing security operations, incident response and vulnerability management Supporting secure Azure and AWS environments Managing and optimising security tooling including SIEM, EDR and related platforms Reviewing projects, infrastructure changes and technical designs from a security perspective Driving secure-by-design principles across technology initiatives Managing third-party security providers and key supplier relationships Leading risk assessments, audit activities and compliance initiatives Maintaining incident response and business continuity capabilities Delivering security awareness and guidance across the wider business Skill required Security operations and cyber defence Azure and AWS security Enterprise infrastructure and networking Identity and access management Threat detection and incident response Vulnerability management Security governance, risk and compliance Secure development and DevSecOps practices Experience with Splunk Enterprise Security would be advantageous. Certifications such as CISSP, CISM, CCSP, CRISC, CEH, AZ-500 or AWS Security Speciality are beneficial, but practical experience and technical credibility are what matter most.
Aug 21, 2026
Full time
Standard 8 is supporting a space agency looking to appoint an IT Security Manager to lead its internal security capability. You'll manage a small team, shape security strategy and remain hands-on where it matters, helping protect a complex technology estate spanning infrastructure, cloud platforms and business-critical systems. You'll take ownership of security across the organisation, working closely with technical teams and senior stakeholders to improve security posture, manage risk and drive continuous improvement. Key responsibilities include: Leading and developing a small cyber security team Delivering the organisation's security roadmap and controls framework Acting as the senior escalation point for security-related issues Overseeing security operations, incident response and vulnerability management Supporting secure Azure and AWS environments Managing and optimising security tooling including SIEM, EDR and related platforms Reviewing projects, infrastructure changes and technical designs from a security perspective Driving secure-by-design principles across technology initiatives Managing third-party security providers and key supplier relationships Leading risk assessments, audit activities and compliance initiatives Maintaining incident response and business continuity capabilities Delivering security awareness and guidance across the wider business Skill required Security operations and cyber defence Azure and AWS security Enterprise infrastructure and networking Identity and access management Threat detection and incident response Vulnerability management Security governance, risk and compliance Secure development and DevSecOps practices Experience with Splunk Enterprise Security would be advantageous. Certifications such as CISSP, CISM, CCSP, CRISC, CEH, AZ-500 or AWS Security Speciality are beneficial, but practical experience and technical credibility are what matter most.
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
Aug 21, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non financial regulatory reporting, payroll, and international operations. The scale is significant, the problems are unsolved at this level of complexity, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade. Unlike a role at a pure play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched. This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications: Technological 15+ years of experience in Technology - Required Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education: Bachelors required; Master's in CS, AI/ML, or related field preferred. What success looks like: Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why this role Scale that is rare click apply for full job details
Job Description Overview Become a vital member of our Complex Projects, Delivery Partner team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognising everyone's contributions equally while delivering excellence together. When you join our practice team, you'll share our vision to be the industry's foremost capability in Estimating & Cost Advisory and always doing what's right. Enjoy a diverse and exciting workload surrounded by talented colleagues ready to lend a hand. You'll support multi-disciplinary and specialist project teams on high-profile schemes across a range of sectors, delivering high impact estimating services to a range of key clients. Plus, you'll have the opportunity to grow your career and develop our internal capabilities. We are looking to hire a Cost Assurance Consultant - Cost Verification and Assurance to support our growing business. In Complex Projects we work across three major markets: Infrastructure (Water, Defence, Aviation, etc.). Transport (Rail, Highways, Local Authorities, etc.). Energy (Nuclear, Renewable Energy, Power, etc.). Your role Provide cost verification, audit and assurance activities, including forensic reviews across large-scale complex infrastructure projects. Support and deliver evaluation of cost data and structures, assessing them against contractual/commercial principles. Analyse supplier cost data to identify patterns, themes, trends and risks. Provide detailed cost verification, payroll audits and wider data sampling for targeted audit activities. Assess and appraise cost capture and commercial management processes. Identify supplier commercial process improvement opportunities for improved commercial governance and cost control. Interpret and advise on contract documentation, particularly under NEC4 contracts. Engage with client teams, contractors and other project stakeholders to complete cost verification/substantiation together with obtaining key documentation and data. Deliver high-quality assurance reports and present those findings to senior stakeholders. Support the presentation of outputs and recommendations to clients and their wider supply chain. Support the integration of innovative digital tools for data analysis and reporting. About you Demonstratable experience of delivering cost and commercial assurance/audit activities. Competent in the interpretation of a wide range of contracts, with experience in the application of the principles of a schedule of cost components. Experienced and comfortable analysing large data sets as well as experience of different costing systems. The ability to interrogate and assess data sets and produce outputs that can be used in the decision-making process. Bachelor's degree in an Estimating, Quantity Surveying, Engineering, Construction sectors or Equivalent Work Experience. Chartership with or demonstrably working towards RICS, ICE, AACE, ACostE or similar. Good working knowledge of NEC3/4 suit of contracts across all option types. Ability to work autonomously in a fast-paced environment, working through challenges as they develop during the delivery stage. Strong report writing and presentation skills. Excellent communication skills both verbal and written. Experience of working within a client organisation, either directly or through a colocation/secondment arrangement. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security Clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. Worker Type Employee Job Type Regular At AtkinsRéalis At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.
Aug 21, 2026
Full time
Job Description Overview Become a vital member of our Complex Projects, Delivery Partner team, proudly taking on some of the world's most exciting and prestigious projects. Join us, and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents. It's about recognising everyone's contributions equally while delivering excellence together. When you join our practice team, you'll share our vision to be the industry's foremost capability in Estimating & Cost Advisory and always doing what's right. Enjoy a diverse and exciting workload surrounded by talented colleagues ready to lend a hand. You'll support multi-disciplinary and specialist project teams on high-profile schemes across a range of sectors, delivering high impact estimating services to a range of key clients. Plus, you'll have the opportunity to grow your career and develop our internal capabilities. We are looking to hire a Cost Assurance Consultant - Cost Verification and Assurance to support our growing business. In Complex Projects we work across three major markets: Infrastructure (Water, Defence, Aviation, etc.). Transport (Rail, Highways, Local Authorities, etc.). Energy (Nuclear, Renewable Energy, Power, etc.). Your role Provide cost verification, audit and assurance activities, including forensic reviews across large-scale complex infrastructure projects. Support and deliver evaluation of cost data and structures, assessing them against contractual/commercial principles. Analyse supplier cost data to identify patterns, themes, trends and risks. Provide detailed cost verification, payroll audits and wider data sampling for targeted audit activities. Assess and appraise cost capture and commercial management processes. Identify supplier commercial process improvement opportunities for improved commercial governance and cost control. Interpret and advise on contract documentation, particularly under NEC4 contracts. Engage with client teams, contractors and other project stakeholders to complete cost verification/substantiation together with obtaining key documentation and data. Deliver high-quality assurance reports and present those findings to senior stakeholders. Support the presentation of outputs and recommendations to clients and their wider supply chain. Support the integration of innovative digital tools for data analysis and reporting. About you Demonstratable experience of delivering cost and commercial assurance/audit activities. Competent in the interpretation of a wide range of contracts, with experience in the application of the principles of a schedule of cost components. Experienced and comfortable analysing large data sets as well as experience of different costing systems. The ability to interrogate and assess data sets and produce outputs that can be used in the decision-making process. Bachelor's degree in an Estimating, Quantity Surveying, Engineering, Construction sectors or Equivalent Work Experience. Chartership with or demonstrably working towards RICS, ICE, AACE, ACostE or similar. Good working knowledge of NEC3/4 suit of contracts across all option types. Ability to work autonomously in a fast-paced environment, working through challenges as they develop during the delivery stage. Strong report writing and presentation skills. Excellent communication skills both verbal and written. Experience of working within a client organisation, either directly or through a colocation/secondment arrangement. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security Clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. Worker Type Employee Job Type Regular At AtkinsRéalis At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn.
