We're looking for an experienced Workday Systems Analyst to be the subject matter expert for our Workday Payroll solution. This is an excellent opportunity to join a collaborative HR Systems team where you'll play a key role in maintaining, enhancing and optimising Workday Payroll, ensuring accurate, compliant and efficient payroll processes that support the wider business. Working closely with core internal functions and external partners, you'll lead on payroll-related configuration, system improvements, release management and continuous improvement initiatives while ensuring an excellent experience for colleagues. About the role: Configure, maintain and enhance Workday Payroll functionality to meet business requirements. Support payroll processes across Time & Absence, Compensation and Benefits, ensuring all module dependencies are understood and managed. Analyse business requirements and translate these into scalable Workday solutions. Manage payroll-related incidents, defects and enhancement requests, prioritising work based on business impact. Lead testing activities including regression testing, UAT and implementation of system changes. Support Workday's release cycle by assessing new functionality, coordinating testing and recommending improvements. Produce and maintain Workday payroll reports, reconciliations and management information. Ensure payroll data integrity, governance and compliance with GDPR and payroll legislation. Create and maintain system documentation, test scripts and process guides. About you: Minimum 2 years' experience configuring or supporting Workday modules Ideally a strong understanding of Payroll, Time & Absence, Compensation and Benefits within Workday. Experience configuring Workday business processes and supporting payroll-related system changes. Good understanding of payroll legislation, governance and payroll controls. Experience managing Workday releases, testing, UAT and defect resolution. Experience gathering requirements, analysing business processes and delivering system improvements. Ability to produce Workday reports and support payroll reporting requirements. Understanding of GDPR, data quality and information security principles. Experience working within Agile or structured project delivery environments. Permanent opportunity Coventry based office Hybrid working, 4 days per week office-based Salary up to £55,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Aug 24, 2026
Full time
We're looking for an experienced Workday Systems Analyst to be the subject matter expert for our Workday Payroll solution. This is an excellent opportunity to join a collaborative HR Systems team where you'll play a key role in maintaining, enhancing and optimising Workday Payroll, ensuring accurate, compliant and efficient payroll processes that support the wider business. Working closely with core internal functions and external partners, you'll lead on payroll-related configuration, system improvements, release management and continuous improvement initiatives while ensuring an excellent experience for colleagues. About the role: Configure, maintain and enhance Workday Payroll functionality to meet business requirements. Support payroll processes across Time & Absence, Compensation and Benefits, ensuring all module dependencies are understood and managed. Analyse business requirements and translate these into scalable Workday solutions. Manage payroll-related incidents, defects and enhancement requests, prioritising work based on business impact. Lead testing activities including regression testing, UAT and implementation of system changes. Support Workday's release cycle by assessing new functionality, coordinating testing and recommending improvements. Produce and maintain Workday payroll reports, reconciliations and management information. Ensure payroll data integrity, governance and compliance with GDPR and payroll legislation. Create and maintain system documentation, test scripts and process guides. About you: Minimum 2 years' experience configuring or supporting Workday modules Ideally a strong understanding of Payroll, Time & Absence, Compensation and Benefits within Workday. Experience configuring Workday business processes and supporting payroll-related system changes. Good understanding of payroll legislation, governance and payroll controls. Experience managing Workday releases, testing, UAT and defect resolution. Experience gathering requirements, analysing business processes and delivering system improvements. Ability to produce Workday reports and support payroll reporting requirements. Understanding of GDPR, data quality and information security principles. Experience working within Agile or structured project delivery environments. Permanent opportunity Coventry based office Hybrid working, 4 days per week office-based Salary up to £55,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
The Senior Manager will lead the organisation's VAT risk governance across multi-jurisdictional operations. This hands-on leadership role combines deep technical VAT expertise with proven experience in designing, embedding, and continuously improving VAT risk frameworks and assurance programmes. The role ensures operational practices are robust, scalable, and fully aligned with regulatory obligations, while providing actionable insights to senior leadership and proactively mitigating VAT exposure. The Senior Manager will work closely with tax colleagues, business operations, internal audit, and risk monitoring teams to embed controls into business processes, challenge operational readiness, and influence decision-making across the organization. Key job responsibilities • Lead the design, implementation, and continuous improvement of VAT risk and assurance frameworks, control methodologies, and operational procedures. • Oversee assurance activities, guiding analysts in data collection, testing, evaluation of control effectiveness, and review of VAT requirements developed by VAT advisory teams. • Critically review VAT requirements from VAT advisory teams to identify gaps, weaknesses, or conflicts prior to operational rollout. • Foster cross-functional collaboration with business, operational, risk management, and VAT teams to embed robust controls into daily operations, implement process improvements, and ensure alignment with organisational objectives. • Challenge operational readiness for new controls and processes, reviewing UAT outcomes, SOPs, and minimum standards before launch. • Report to senior leadership on VAT risk exposure, assurance findings, and remediation progress with clear, actionable recommendations. • Maintain a dynamic and adaptive VAT assurance programme, evolving with regulatory changes, business growth, and operational complexity. • Support the integration of VAT risk considerations into regulatory changes, strategic initiatives, and operational transformations. BASIC QUALIFICATIONS - Extensive VAT advisory experience, with deep expertise in VAT risk management, governance frameworks, and operational de-risking. - Demonstrated ability to interpret complex VAT legislation, evaluate operational impact, and translate requirements into practical, scalable controls and processes. - Experienced in leading multi-disciplinary teams, integrating VAT policy, assurance, and operational functions, with accountability for aligning technical interpretation with operational execution. - Strong track record in multi-jurisdictional environments, including managing cross-border VAT risks, understanding differing regulatory frameworks, and influencing senior stakeholders across business, legal, and operational teams. - Experience in large, matrixed organisations, ideally with exposure to regulated industries, operational complexity, and high-volume transactional environments. - Excellent written and verbal communication skills in English PREFERRED QUALIFICATIONS - Recognized professional tax qualification, chartered accountant, or relevant legal degree. - Experience in Top-tier consulting or advisory firms (Big 4 or equivalent) or VAT professionals with strong advisory experience in multi-jurisdictional contexts, who have designed and implemented governance frameworks, managed VAT risk, and led assurance programmes that de-risk operational exposure. - Proven leader and mentor, fostering high-performance, accountable teams with a culture of quality, rigor, and continuous improvement. - Experience in Large corporate environments (ideally highly regulated): VAT leaders with practical experience embedding controls, driving operational decision-making, and proactively mitigating VAT risk across business processes and systems - VAT advisory and risk management expertise: Professionals with extensive experience in VAT advisory and risk management, focused on identifying, managing, and mitigating VAT exposure within complex operational environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 24, 2026
Full time
The Senior Manager will lead the organisation's VAT risk governance across multi-jurisdictional operations. This hands-on leadership role combines deep technical VAT expertise with proven experience in designing, embedding, and continuously improving VAT risk frameworks and assurance programmes. The role ensures operational practices are robust, scalable, and fully aligned with regulatory obligations, while providing actionable insights to senior leadership and proactively mitigating VAT exposure. The Senior Manager will work closely with tax colleagues, business operations, internal audit, and risk monitoring teams to embed controls into business processes, challenge operational readiness, and influence decision-making across the organization. Key job responsibilities • Lead the design, implementation, and continuous improvement of VAT risk and assurance frameworks, control methodologies, and operational procedures. • Oversee assurance activities, guiding analysts in data collection, testing, evaluation of control effectiveness, and review of VAT requirements developed by VAT advisory teams. • Critically review VAT requirements from VAT advisory teams to identify gaps, weaknesses, or conflicts prior to operational rollout. • Foster cross-functional collaboration with business, operational, risk management, and VAT teams to embed robust controls into daily operations, implement process improvements, and ensure alignment with organisational objectives. • Challenge operational readiness for new controls and processes, reviewing UAT outcomes, SOPs, and minimum standards before launch. • Report to senior leadership on VAT risk exposure, assurance findings, and remediation progress with clear, actionable recommendations. • Maintain a dynamic and adaptive VAT assurance programme, evolving with regulatory changes, business growth, and operational complexity. • Support the integration of VAT risk considerations into regulatory changes, strategic initiatives, and operational transformations. BASIC QUALIFICATIONS - Extensive VAT advisory experience, with deep expertise in VAT risk management, governance frameworks, and operational de-risking. - Demonstrated ability to interpret complex VAT legislation, evaluate operational impact, and translate requirements into practical, scalable controls and processes. - Experienced in leading multi-disciplinary teams, integrating VAT policy, assurance, and operational functions, with accountability for aligning technical interpretation with operational execution. - Strong track record in multi-jurisdictional environments, including managing cross-border VAT risks, understanding differing regulatory frameworks, and influencing senior stakeholders across business, legal, and operational teams. - Experience in large, matrixed organisations, ideally with exposure to regulated industries, operational complexity, and high-volume transactional environments. - Excellent written and verbal communication skills in English PREFERRED QUALIFICATIONS - Recognized professional tax qualification, chartered accountant, or relevant legal degree. - Experience in Top-tier consulting or advisory firms (Big 4 or equivalent) or VAT professionals with strong advisory experience in multi-jurisdictional contexts, who have designed and implemented governance frameworks, managed VAT risk, and led assurance programmes that de-risk operational exposure. - Proven leader and mentor, fostering high-performance, accountable teams with a culture of quality, rigor, and continuous improvement. - Experience in Large corporate environments (ideally highly regulated): VAT leaders with practical experience embedding controls, driving operational decision-making, and proactively mitigating VAT risk across business processes and systems - VAT advisory and risk management expertise: Professionals with extensive experience in VAT advisory and risk management, focused on identifying, managing, and mitigating VAT exposure within complex operational environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Data Engagement Lead Position Description At CGI, we help organisations unlock the full value of their data to drive transformation, innovation, and measurable business outcomes. As a Data Engagement Lead, you will play a pivotal role in shaping and delivering complex enterprise data programmes, guiding clients through large-scale modernisation initiatives while leading talented multidisciplinary teams. Working at the intersection of strategy, delivery, and technology, you will help organisations build trusted, scalable data capabilities that enable better decision-making and long-term success. Joining CGI means having the opportunity to take ownership of meaningful outcomes, contribute creative solutions to complex challenges, and grow your career within a collaborative and supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of complex data transformation programmes for enterprise clients, acting as a trusted advisor and senior engagement lead throughout the lifecycle of each initiative. You will work closely with client stakeholders, programme teams, and technical specialists to define delivery roadmaps, manage risks, and ensure business outcomes are achieved. Combining strong delivery leadership with deep data expertise, you will help clients modernise their data capabilities, establish effective governance frameworks, and maximise the value of their data investments. You will provide direction and oversight across multidisciplinary teams spanning architecture, engineering, governance, analytics, and platform disciplines. Working within CGI's collaborative culture, you will have the opportunity to shape innovative solutions, influence strategic decisions, mentor colleagues, and drive high-impact outcomes for both clients and delivery teams. Lead & Deliver complex data transformation and modernisation programmes from inception to completion Own & Manage client engagements, stakeholder relationships, governance, budgets, and delivery plans Shape & Guide enterprise data platform implementations, migrations, and analytics initiatives Facilitate & Collaborate across business, technology, and data teams to drive successful outcomes Advise & Influence senior stakeholders on data strategy, operating models, and transformation roadmaps Govern & Mitigate programme risks, dependencies, and delivery challenges Support & Mentor delivery leads, architects, engineers, analysts, and governance specialists Drive Excellence through adoption of best practices across data quality, governance, security, and compliance Contribute & Grow business opportunities through workshops, discovery sessions, solution shaping, and pre-sales activities Champion Innovation across modern cloud data platforms, analytics capabilities, and emerging technologies Required qualifications to be successful in this role To succeed in this role, you will bring extensive experience leading enterprise-scale data and analytics programmes within consulting, professional services, or complex client-facing environments. You will combine strong programme delivery expertise with a solid understanding of modern data platforms, cloud ecosystems, and enterprise data management principles. Excellent stakeholder engagement skills, leadership capability, and the ability to bridge strategic business objectives with technical delivery will be essential. Essential qualifications and experience: Proven experience leading large-scale data transformation and analytics programmes Strong background delivering enterprise data projects within consulting or client-facing environments Experience leading multidisciplinary teams including Data Engineers, Data Architects, Governance specialists, Analysts, and Platform teams Strong understanding of modern cloud data architectures and data platform ecosystems Experience with one or more technologies including AWS, Microsoft Fabric, Databricks, Snowflake, Azure Data Factory, Azure Synapse Analytics, Power BI, or Azure Data Lake Strong knowledge of data governance, data quality, metadata management, lineage, and enterprise data management practices Proven ability to engage and influence senior stakeholders and executive audiences Experience delivering programmes using Agile, Waterfall, and/or SAFe methodologies Strong programme governance, risk management, budgeting, and resource planning experience Bachelor's degree in Computer Science, Data Analytics, Information Systems, or a related discipline Desirable: Consulting, systems integration, or enterprise transformation experience Experience working within large-scale cloud environments Familiarity with CI/CD and DevOps practices for data platforms Exposure to AI/ML, advanced analytics, or data science initiatives Relevant certifications in Azure, Databricks, Agile, SAFe, or Project Management methodologies Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
Data Engagement Lead Position Description At CGI, we help organisations unlock the full value of their data to drive transformation, innovation, and measurable business outcomes. As a Data Engagement Lead, you will play a pivotal role in shaping and delivering complex enterprise data programmes, guiding clients through large-scale modernisation initiatives while leading talented multidisciplinary teams. Working at the intersection of strategy, delivery, and technology, you will help organisations build trusted, scalable data capabilities that enable better decision-making and long-term success. Joining CGI means having the opportunity to take ownership of meaningful outcomes, contribute creative solutions to complex challenges, and grow your career within a collaborative and supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of complex data transformation programmes for enterprise clients, acting as a trusted advisor and senior engagement lead throughout the lifecycle of each initiative. You will work closely with client stakeholders, programme teams, and technical specialists to define delivery roadmaps, manage risks, and ensure business outcomes are achieved. Combining strong delivery leadership with deep data expertise, you will help clients modernise their data capabilities, establish effective governance frameworks, and maximise the value of their data investments. You will provide direction and oversight across multidisciplinary teams spanning architecture, engineering, governance, analytics, and platform disciplines. Working within CGI's collaborative culture, you will have the opportunity to shape innovative solutions, influence strategic decisions, mentor colleagues, and drive high-impact outcomes for both clients and delivery teams. Lead & Deliver complex data transformation and modernisation programmes from inception to completion Own & Manage client engagements, stakeholder relationships, governance, budgets, and delivery plans Shape & Guide enterprise data platform implementations, migrations, and analytics initiatives Facilitate & Collaborate across business, technology, and data teams to drive successful outcomes Advise & Influence senior stakeholders on data strategy, operating models, and transformation roadmaps Govern & Mitigate programme risks, dependencies, and delivery challenges Support & Mentor delivery leads, architects, engineers, analysts, and governance specialists Drive Excellence through adoption of best practices across data quality, governance, security, and compliance Contribute & Grow business opportunities through workshops, discovery sessions, solution shaping, and pre-sales activities Champion Innovation across modern cloud data platforms, analytics capabilities, and emerging technologies Required qualifications to be successful in this role To succeed in this role, you will bring extensive experience leading enterprise-scale data and analytics programmes within consulting, professional services, or complex client-facing environments. You will combine strong programme delivery expertise with a solid understanding of modern data platforms, cloud ecosystems, and enterprise data management principles. Excellent stakeholder engagement skills, leadership capability, and the ability to bridge strategic business objectives with technical delivery will be essential. Essential qualifications and experience: Proven experience leading large-scale data transformation and analytics programmes Strong background delivering enterprise data projects within consulting or client-facing environments Experience leading multidisciplinary teams including Data Engineers, Data Architects, Governance specialists, Analysts, and Platform teams Strong understanding of modern cloud data architectures and data platform ecosystems Experience with one or more technologies including AWS, Microsoft Fabric, Databricks, Snowflake, Azure Data Factory, Azure Synapse Analytics, Power BI, or Azure Data Lake Strong knowledge of data governance, data quality, metadata management, lineage, and enterprise data management practices Proven ability to engage and influence senior stakeholders and executive audiences Experience delivering programmes using Agile, Waterfall, and/or SAFe methodologies Strong programme governance, risk management, budgeting, and resource planning experience Bachelor's degree in Computer Science, Data Analytics, Information Systems, or a related discipline Desirable: Consulting, systems integration, or enterprise transformation experience Experience working within large-scale cloud environments Familiarity with CI/CD and DevOps practices for data platforms Exposure to AI/ML, advanced analytics, or data science initiatives Relevant certifications in Azure, Databricks, Agile, SAFe, or Project Management methodologies Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
SOC Analyst Position Description At CGI, you'll help strengthen the cyber resilience of critical UK programmes by building the data and detection capabilities that underpin an effective Security Operations Centre. Joining our Space, Defence and Intelligence business, you'll work with customers and experienced colleagues to onboard secure cloud environments, engineer security data pipelines and develop practical detection content. This is an opportunity to take ownership of meaningful technical work while expanding your skills across Oracle Cloud, Elastic and other major cloud platforms. You'll have the freedom to explore better ways of detecting threats, with the guidance and support of a collaborative team around you. Whether you're developing your cyber career or ready for your next challenge, you can make a tangible contribution to protecting important services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role requires full-time onsite working in Chippenham within a restricted working environment. Applicants who already hold Security Clearance are welcomed and will need to be willing and eligible to progress to a higher level of clearance where required. Additional payments are available for full-time onsite working and for working within the restricted environment. Your future duties and responsibilities In this role, you will join CGI's Data and Detection Engineering team, supporting the onboarding of new customers into the Security Operations Centre (SOC). You'll work directly with customers to understand their environments and requirements before helping design how security data is ingested into Elastic. With a primary focus on Oracle Cloud and opportunities to build exposure to AWS, Microsoft Azure and Google Cloud, you'll develop detection logic and triage guidance that enables the SOC to identify and respond to potential threats effectively. You'll also contribute to day-to-day security monitoring and incident investigation, taking responsibility for assessing alerts, understanding their potential impact and escalating where appropriate. Working alongside experienced cyber professionals, you'll have opportunities to develop new approaches, broaden your technical knowledge and build practical experience across cloud security, SIEM and threat detection. • Engineer & Deliver: Design and support security data ingestion pipelines into Elastic for newly onboarded customers. • Develop & Detect: Draft detection rules against defined cyber security use cases and create clear SOC triage guides. • Engage & Onboard: Liaise directly with customers to gather the technical information required for successful SOC onboarding. • Monitor & Triage: Review security alerts from SIEM, intrusion detection, log monitoring and other security systems, assessing severity and potential impact. • Investigate & Escalate: Support security incident investigations and recommend appropriate containment, eradication or escalation actions. • Analyse & Respond: Monitor client environments, investigate alerts and respond to real or suspected cyber security incidents within agreed timescales. • Learn & Improve: Research emerging threats, technologies and security practices, sharing knowledge with colleagues and contributing to continuous improvement. • Support & Assure: Assist with security investigations, exercises, testing, change activities and first-line technical support. • Operate & Automate: Help ensure scheduled security jobs and automated processes operate correctly and reliably. Required qualifications to be successful in this role You'll have a technical foundation in cyber security, computing, software engineering, digital forensics or a related discipline, combined with an interest in developing hands-on expertise in security monitoring and detection engineering. You don't need to know every technology from day one: we're looking for technical aptitude, curiosity and sound judgement, together with the communication skills to work effectively with customers and colleagues in a secure environment. • A technical background or relevant qualification, such as Computer Science, Software Engineering, Cyber Security or Digital Forensics. • Knowledge or practical experience of SIEM technologies such as Elastic or Splunk. • An understanding of cyber security monitoring, alerts, incident triage or investigation. • A general understanding of IT technologies and operating environments, including Linux and/or other enterprise platforms. • Strong analytical and problem-solving skills with the ability to assess information and determine when escalation is required. • Strong written and verbal communication skills. • The confidence to engage directly with customers and collaborate effectively within a technical team. • An interest in cloud security, with Oracle Cloud experience advantageous and exposure to AWS, Azure or Google Cloud beneficial. • Existing UK Security Clearance is advantageous; you must be willing and eligible to progress to a higher level of clearance where required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
SOC Analyst Position Description At CGI, you'll help strengthen the cyber resilience of critical UK programmes by building the data and detection capabilities that underpin an effective Security Operations Centre. Joining our Space, Defence and Intelligence business, you'll work with customers and experienced colleagues to onboard secure cloud environments, engineer security data pipelines and develop practical detection content. This is an opportunity to take ownership of meaningful technical work while expanding your skills across Oracle Cloud, Elastic and other major cloud platforms. You'll have the freedom to explore better ways of detecting threats, with the guidance and support of a collaborative team around you. Whether you're developing your cyber career or ready for your next challenge, you can make a tangible contribution to protecting important services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role requires full-time onsite working in Chippenham within a restricted working environment. Applicants who already hold Security Clearance are welcomed and will need to be willing and eligible to progress to a higher level of clearance where required. Additional payments are available for full-time onsite working and for working within the restricted environment. Your future duties and responsibilities In this role, you will join CGI's Data and Detection Engineering team, supporting the onboarding of new customers into the Security Operations Centre (SOC). You'll work directly with customers to understand their environments and requirements before helping design how security data is ingested into Elastic. With a primary focus on Oracle Cloud and opportunities to build exposure to AWS, Microsoft Azure and Google Cloud, you'll develop detection logic and triage guidance that enables the SOC to identify and respond to potential threats effectively. You'll also contribute to day-to-day security monitoring and incident investigation, taking responsibility for assessing alerts, understanding their potential impact and escalating where appropriate. Working alongside experienced cyber professionals, you'll have opportunities to develop new approaches, broaden your technical knowledge and build practical experience across cloud security, SIEM and threat detection. • Engineer & Deliver: Design and support security data ingestion pipelines into Elastic for newly onboarded customers. • Develop & Detect: Draft detection rules against defined cyber security use cases and create clear SOC triage guides. • Engage & Onboard: Liaise directly with customers to gather the technical information required for successful SOC onboarding. • Monitor & Triage: Review security alerts from SIEM, intrusion detection, log monitoring and other security systems, assessing severity and potential impact. • Investigate & Escalate: Support security incident investigations and recommend appropriate containment, eradication or escalation actions. • Analyse & Respond: Monitor client environments, investigate alerts and respond to real or suspected cyber security incidents within agreed timescales. • Learn & Improve: Research emerging threats, technologies and security practices, sharing knowledge with colleagues and contributing to continuous improvement. • Support & Assure: Assist with security investigations, exercises, testing, change activities and first-line technical support. • Operate & Automate: Help ensure scheduled security jobs and automated processes operate correctly and reliably. Required qualifications to be successful in this role You'll have a technical foundation in cyber security, computing, software engineering, digital forensics or a related discipline, combined with an interest in developing hands-on expertise in security monitoring and detection engineering. You don't need to know every technology from day one: we're looking for technical aptitude, curiosity and sound judgement, together with the communication skills to work effectively with customers and colleagues in a secure environment. • A technical background or relevant qualification, such as Computer Science, Software Engineering, Cyber Security or Digital Forensics. • Knowledge or practical experience of SIEM technologies such as Elastic or Splunk. • An understanding of cyber security monitoring, alerts, incident triage or investigation. • A general understanding of IT technologies and operating environments, including Linux and/or other enterprise platforms. • Strong analytical and problem-solving skills with the ability to assess information and determine when escalation is required. • Strong written and verbal communication skills. • The confidence to engage directly with customers and collaborate effectively within a technical team. • An interest in cloud security, with Oracle Cloud experience advantageous and exposure to AWS, Azure or Google Cloud beneficial. • Existing UK Security Clearance is advantageous; you must be willing and eligible to progress to a higher level of clearance where required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Business Change & Insights Consultant Position Description At CGI, you'll help organisations turn change data into actionable insight, enabling transformation programmes to deliver stronger adoption and measurable business outcomes. As a Business Change & Insights Consultant, you'll take ownership of analysing how change is landing across organisations, translating complex data into evidence that helps leaders make better decisions and act earlier on emerging risks. You'll have the freedom to find creative ways to visualise adoption, readiness and benefits, while working alongside experienced change leaders, programme teams and data specialists. Supported by CGI's collaborative community and opportunities to develop your expertise, you'll help clients build sustainable change capability while shaping our evolving approach to analytics-led transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will take ownership of designing and delivering data-driven change insight across transformation programmes and portfolios. You'll bring together data covering adoption, readiness, capability and benefits realisation, turning it into clear evidence that enables leaders to understand progress, identify risks and determine where interventions will have the greatest impact. Working alongside CGI change leaders, programme teams, clients and data specialists, you'll have the scope to experiment with creative ways of presenting information and move organisations beyond qualitative assessments towards more diagnostic and predictive insight. You'll be supported in developing your change expertise while helping clients strengthen their own analytics capability and contributing ideas, tools and methodologies to CGI's wider Enterprise & People Change practice. • Analyse & Advise - Turn change, adoption and readiness data into actionable insights that inform leadership decisions and programme priorities. • Design & Integrate - Build and maintain integrated change datasets using HR, learning, communications, adoption and operational information. • Visualise & Communicate - Develop engaging dashboards and visualisations that make complex change performance easy to understand. • Measure & Track - Define change metrics, performance indicators and value-tracking frameworks covering adoption, capability and benefits. • Identify & Predict - Apply analytical techniques to uncover emerging trends, risks and opportunities across transformation programmes. • Inform & Influence - Provide evidence to support decisions including rollout prioritisation, go/no-go assessments and targeted change interventions. • Collaborate & Embed - Work with change consultants, programme teams and data specialists to integrate analytics throughout the change lifecycle. • Enable & Develop - Help clients strengthen their ability to interpret change data and make proactive, evidence-based decisions. • Create & Improve - Contribute new ideas, tools and best practices to CGI's Enterprise & People Change capability. Required qualifications to be successful in this role You'll bring experience of data analysis combined with an interest in how people and organisations successfully adopt change. You should be confident working with complex datasets and translating your findings into clear recommendations for non-technical stakeholders. This opportunity could suit either an analyst looking to develop a career in business change or a change practitioner seeking to specialise in change insights and analytics. • Proven experience in data analysis, ideally within change, transformation, HR, learning or a related business environment. • Strong capability in data modelling, analysis and visualisation, using tools such as Power BI, Excel, Tableau or Qlik. • Experience integrating multiple data sources to produce meaningful insights. • Proven ability to translate complex analysis into clear, actionable recommendations for non-technical audiences. • Understanding of change management principles, including adoption and benefits realisation. • Ability to connect change insights with programme objectives, risks and stakeholder decision requirements. • Experience working on change and transformation programmes. • Strong stakeholder engagement, communication and presentation skills. • Experience working within multi-stakeholder and agile delivery environments. • Ability to combine analytical thinking with an understanding of people, behaviours and the adoption of new ways of working. • A recognised change management qualification such as Prosci, APMG or PCI would be advantageous. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
Business Change & Insights Consultant Position Description At CGI, you'll help organisations turn change data into actionable insight, enabling transformation programmes to deliver stronger adoption and measurable business outcomes. As a Business Change & Insights Consultant, you'll take ownership of analysing how change is landing across organisations, translating complex data into evidence that helps leaders make better decisions and act earlier on emerging risks. You'll have the freedom to find creative ways to visualise adoption, readiness and benefits, while working alongside experienced change leaders, programme teams and data specialists. Supported by CGI's collaborative community and opportunities to develop your expertise, you'll help clients build sustainable change capability while shaping our evolving approach to analytics-led transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will take ownership of designing and delivering data-driven change insight across transformation programmes and portfolios. You'll bring together data covering adoption, readiness, capability and benefits realisation, turning it into clear evidence that enables leaders to understand progress, identify risks and determine where interventions will have the greatest impact. Working alongside CGI change leaders, programme teams, clients and data specialists, you'll have the scope to experiment with creative ways of presenting information and move organisations beyond qualitative assessments towards more diagnostic and predictive insight. You'll be supported in developing your change expertise while helping clients strengthen their own analytics capability and contributing ideas, tools and methodologies to CGI's wider Enterprise & People Change practice. • Analyse & Advise - Turn change, adoption and readiness data into actionable insights that inform leadership decisions and programme priorities. • Design & Integrate - Build and maintain integrated change datasets using HR, learning, communications, adoption and operational information. • Visualise & Communicate - Develop engaging dashboards and visualisations that make complex change performance easy to understand. • Measure & Track - Define change metrics, performance indicators and value-tracking frameworks covering adoption, capability and benefits. • Identify & Predict - Apply analytical techniques to uncover emerging trends, risks and opportunities across transformation programmes. • Inform & Influence - Provide evidence to support decisions including rollout prioritisation, go/no-go assessments and targeted change interventions. • Collaborate & Embed - Work with change consultants, programme teams and data specialists to integrate analytics throughout the change lifecycle. • Enable & Develop - Help clients strengthen their ability to interpret change data and make proactive, evidence-based decisions. • Create & Improve - Contribute new ideas, tools and best practices to CGI's Enterprise & People Change capability. Required qualifications to be successful in this role You'll bring experience of data analysis combined with an interest in how people and organisations successfully adopt change. You should be confident working with complex datasets and translating your findings into clear recommendations for non-technical stakeholders. This opportunity could suit either an analyst looking to develop a career in business change or a change practitioner seeking to specialise in change insights and analytics. • Proven experience in data analysis, ideally within change, transformation, HR, learning or a related business environment. • Strong capability in data modelling, analysis and visualisation, using tools such as Power BI, Excel, Tableau or Qlik. • Experience integrating multiple data sources to produce meaningful insights. • Proven ability to translate complex analysis into clear, actionable recommendations for non-technical audiences. • Understanding of change management principles, including adoption and benefits realisation. • Ability to connect change insights with programme objectives, risks and stakeholder decision requirements. • Experience working on change and transformation programmes. • Strong stakeholder engagement, communication and presentation skills. • Experience working within multi-stakeholder and agile delivery environments. • Ability to combine analytical thinking with an understanding of people, behaviours and the adoption of new ways of working. • A recognised change management qualification such as Prosci, APMG or PCI would be advantageous. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior Cyber Security Risk & Assurance Consultant - Product Risk (PBRA) (CONTRACTOR) - London Duration: 1 year contract Hybrid Working - 8 days onsite per month - the rest is remote working About the Team The Product-Based Risk Assessment (PBRA) service conducts recurring security assessments of applications, services, and technologies to identify emerging threats, evaluate control effectiveness, and drive remediation that strengthens The clients cyber resilience. The team supports business and technology stakeholders by assessing cyber security risks and ensuring alignment with The Banks security standards and risk appetite. Key Accountabilities Product-Based Risk Assessments Lead end-to-end Product-Based Risk Assessments (PBRA) for critical applications, platforms, and technology services. Analyse application architectures, business processes, information flows, and supporting infrastructure. Identify and assess cyber threats, vulnerabilities, control weaknesses, and potential business impacts. Evaluate the design and effectiveness of security controls using clients security frameworks and standards. Assess residual risks and propose actionable remediation plans. Security Risk Analysis Perform security risk assessments using recognised methodologies and industry frameworks. Evaluate risks related to infrastructure, software, cloud services, networks, third-party integrations, and information assets. Contribute to threat modelling and attack surface analysis activities. Support technology-focused assessments such as cloud, AI, and emerging technology evaluations. Stakeholder Engagement Act as the primary security assessment contact for business and IT stakeholders. Facilitate workshops, interviews, and assessment review sessions. Challenge assumptions and provide expert security guidance to delivery and operations teams. Build trusted relationships across CISO, CTO, Architecture, Risk Management, and Engineering teams. Reporting & Governance Produce high-quality assessment reports, risk summaries, and executive-level communications. Present findings and recommendations to senior management and governance bodies. Track remediation plans and risk treatment activities through closure. Support internal and external audit activities as required. Continuous Improvement Contribute to the evolution of the PBRA service, methodologies, tools, and operating model. Help drive the transition toward data-enabled and automated security assessment capabilities. Identify opportunities to improve efficiency, consistency, and risk coverage across assessments. Support knowledge sharing and mentoring of junior analysts. Required Skills & Experience Technical Skills Strong understanding of cybersecurity principles, controls, and risk management practices. Knowledge of application security, cloud security, infrastructure security, and network security. Experience conducting security assessments, threat modelling, or risk analyses. Familiarity with industry frameworks and standards such as: NIST Cyber Security Framework ISO 27001 CIS Controls Secure Controls Framework (SCF) DORA ANSSI EBIOS RM OWASP Professional Experience Minimum 7 years of experience in Information Security, Cyber Risk, Security Assurance, or Security Architecture. Experience leading complex security assessments across large technology environments. Experience working with senior business and technology stakeholders. Strong report-writing and presentation skills. Personal Competencies Strong analytical and critical-thinking capabilities. Excellent communication and stakeholder management skills. Ability to challenge constructively and influence decision-making. Self-driven with strong ownership and accountability. Pragmatic, risk-based mindset. Comfortable operating in a complex, regulated environment. Please do send across to me the most up to date CV to (url removed) Rates depend on experience and client requirements
Aug 23, 2026
Contractor
Senior Cyber Security Risk & Assurance Consultant - Product Risk (PBRA) (CONTRACTOR) - London Duration: 1 year contract Hybrid Working - 8 days onsite per month - the rest is remote working About the Team The Product-Based Risk Assessment (PBRA) service conducts recurring security assessments of applications, services, and technologies to identify emerging threats, evaluate control effectiveness, and drive remediation that strengthens The clients cyber resilience. The team supports business and technology stakeholders by assessing cyber security risks and ensuring alignment with The Banks security standards and risk appetite. Key Accountabilities Product-Based Risk Assessments Lead end-to-end Product-Based Risk Assessments (PBRA) for critical applications, platforms, and technology services. Analyse application architectures, business processes, information flows, and supporting infrastructure. Identify and assess cyber threats, vulnerabilities, control weaknesses, and potential business impacts. Evaluate the design and effectiveness of security controls using clients security frameworks and standards. Assess residual risks and propose actionable remediation plans. Security Risk Analysis Perform security risk assessments using recognised methodologies and industry frameworks. Evaluate risks related to infrastructure, software, cloud services, networks, third-party integrations, and information assets. Contribute to threat modelling and attack surface analysis activities. Support technology-focused assessments such as cloud, AI, and emerging technology evaluations. Stakeholder Engagement Act as the primary security assessment contact for business and IT stakeholders. Facilitate workshops, interviews, and assessment review sessions. Challenge assumptions and provide expert security guidance to delivery and operations teams. Build trusted relationships across CISO, CTO, Architecture, Risk Management, and Engineering teams. Reporting & Governance Produce high-quality assessment reports, risk summaries, and executive-level communications. Present findings and recommendations to senior management and governance bodies. Track remediation plans and risk treatment activities through closure. Support internal and external audit activities as required. Continuous Improvement Contribute to the evolution of the PBRA service, methodologies, tools, and operating model. Help drive the transition toward data-enabled and automated security assessment capabilities. Identify opportunities to improve efficiency, consistency, and risk coverage across assessments. Support knowledge sharing and mentoring of junior analysts. Required Skills & Experience Technical Skills Strong understanding of cybersecurity principles, controls, and risk management practices. Knowledge of application security, cloud security, infrastructure security, and network security. Experience conducting security assessments, threat modelling, or risk analyses. Familiarity with industry frameworks and standards such as: NIST Cyber Security Framework ISO 27001 CIS Controls Secure Controls Framework (SCF) DORA ANSSI EBIOS RM OWASP Professional Experience Minimum 7 years of experience in Information Security, Cyber Risk, Security Assurance, or Security Architecture. Experience leading complex security assessments across large technology environments. Experience working with senior business and technology stakeholders. Strong report-writing and presentation skills. Personal Competencies Strong analytical and critical-thinking capabilities. Excellent communication and stakeholder management skills. Ability to challenge constructively and influence decision-making. Self-driven with strong ownership and accountability. Pragmatic, risk-based mindset. Comfortable operating in a complex, regulated environment. Please do send across to me the most up to date CV to (url removed) Rates depend on experience and client requirements
Security Analyst Cardiff, London, Leeds, Manchester or Oxford Hybrid Working Excellent Benefits Are you looking for a role where you'll play a key part in protecting a leading professional services organisation from evolving cyber threats? We're looking for a proactive Security Analyst to join a growing Technology team, working with modern security technologies in a collaborative environment where you'll have the opportunity to influence security operations, improve processes and develop your technical expertise. This is an excellent opportunity for someone with experience in Security Operations or Cyber Security who enjoys investigating incidents, strengthening security controls and working with the latest Microsoft security technologies. What you'll be doing As part of a dedicated Security team, you'll help safeguard the organisation's technology estate by monitoring threats, responding to incidents and continuously improving the firm's overall security posture. Your responsibilities will include: Monitoring and investigating security alerts across the organisation Responding to cyber security incidents and supporting remediation activities Managing and optimising security tools including Microsoft Defender and other enterprise security platforms Supporting vulnerability assessments, penetration testing and security audits Assisting with the implementation of new security technologies and improvements Developing and maintaining security policies, standards and best practice Providing technical guidance to colleagues on security processes and technologies Keeping up to date with emerging cyber threats and recommending improvements About you You'll already have experience working within a Security Operations, Cyber Security or Information Security environment and be passionate about protecting organisations from modern cyber threats. You'll ideally have experience with: Microsoft Defender or similar endpoint protection solutions Security Operations and Incident Response SIEM monitoring and security investigations Email security platforms such as Mimecast or Proofpoint Secure Web Gateway technologies such as Zscaler Vulnerability Management Cyber Essentials and ISO27001 Microsoft security technologies including Defender, Sentinel or Entra Professional certifications such as CompTIA CySA+, Security+ or Microsoft Security Operations are advantageous but by no means essential. Why apply? This is more than just another Security Analyst role. You'll be joining an organisation that genuinely invests in its people, embraces modern technology and encourages continuous learning and professional development. You'll work alongside experienced cyber security professionals, gain exposure to enterprise-scale technologies and have the opportunity to broaden your technical skills while making a real impact on the firm's security strategy. If you're looking for a role where your expertise is valued, your development is supported and no two days are the same, we'd love to hear from you. Apply today or get in touch for a confidential discussion.
Aug 23, 2026
Full time
Security Analyst Cardiff, London, Leeds, Manchester or Oxford Hybrid Working Excellent Benefits Are you looking for a role where you'll play a key part in protecting a leading professional services organisation from evolving cyber threats? We're looking for a proactive Security Analyst to join a growing Technology team, working with modern security technologies in a collaborative environment where you'll have the opportunity to influence security operations, improve processes and develop your technical expertise. This is an excellent opportunity for someone with experience in Security Operations or Cyber Security who enjoys investigating incidents, strengthening security controls and working with the latest Microsoft security technologies. What you'll be doing As part of a dedicated Security team, you'll help safeguard the organisation's technology estate by monitoring threats, responding to incidents and continuously improving the firm's overall security posture. Your responsibilities will include: Monitoring and investigating security alerts across the organisation Responding to cyber security incidents and supporting remediation activities Managing and optimising security tools including Microsoft Defender and other enterprise security platforms Supporting vulnerability assessments, penetration testing and security audits Assisting with the implementation of new security technologies and improvements Developing and maintaining security policies, standards and best practice Providing technical guidance to colleagues on security processes and technologies Keeping up to date with emerging cyber threats and recommending improvements About you You'll already have experience working within a Security Operations, Cyber Security or Information Security environment and be passionate about protecting organisations from modern cyber threats. You'll ideally have experience with: Microsoft Defender or similar endpoint protection solutions Security Operations and Incident Response SIEM monitoring and security investigations Email security platforms such as Mimecast or Proofpoint Secure Web Gateway technologies such as Zscaler Vulnerability Management Cyber Essentials and ISO27001 Microsoft security technologies including Defender, Sentinel or Entra Professional certifications such as CompTIA CySA+, Security+ or Microsoft Security Operations are advantageous but by no means essential. Why apply? This is more than just another Security Analyst role. You'll be joining an organisation that genuinely invests in its people, embraces modern technology and encourages continuous learning and professional development. You'll work alongside experienced cyber security professionals, gain exposure to enterprise-scale technologies and have the opportunity to broaden your technical skills while making a real impact on the firm's security strategy. If you're looking for a role where your expertise is valued, your development is supported and no two days are the same, we'd love to hear from you. Apply today or get in touch for a confidential discussion.
IT Support Technician Salary: c£27,500 Location: Wrexham area - office-based Job type: Permanent, full-time We are recruiting an IT Support Technician to provide 1st line helpdesk, desktop and remote support to employees across the organisation. The ideal candidate will have IT support experience, strong Microsoft 365 knowledge and practical experience with technologies such as Entra ID, Intune and Defender for Endpoint. You will be a confident troubleshooter with strong customer service skills and a good understanding of MFA and endpoint security. The role Provide 1st line helpdesk, desktop and remote IT support. Log, investigate, resolve or escalate support requests. Support Microsoft 365, including Outlook, Teams and SharePoint. Complete routine administration within Entra ID, including user accounts, access, groups and password resets. Support Intune device enrolment, application deployment and mobile-device updates. Assist with Defender for Endpoint, MFA and endpoint-security support. Configure and support laptops, mobile devices, printers, peripherals and meeting-room technology. Troubleshoot hardware, software, network and connectivity issues. Complete laptop builds and rebuilds using Microsoft Autopilot. Maintain IT asset records, technical documentation and user guides. Support new-starter inductions and wider IT projects. Escalate complex infrastructure, server and security issues to senior IT colleagues. About you At least two years experience in an IT support, service desk or desktop support role. Strong practical Microsoft 365 support experience. Experience with Entra ID and Intune, ideally including exposure to Defender for Endpoint. Good Microsoft Windows, hardware and basic networking knowledge. Understanding of IT security best practices, including MFA and endpoint security. Excellent troubleshooting, customer service and communication skills. Relevant Microsoft, CompTIA, Cisco or ITIL qualification, or willingness to undertake further training. Organised, approachable and able to manage competing support priorities. Able to work permanently from the Wrexham head office. Experience working within an ITIL environment, maintaining technical documentation or supporting technologies such as Mimecast, Cisco Meraki, Microsoft Sentinel or Purview would be advantageous. If this sounds like the opportunity that you have been looking for then please apply, attaching your CV. This role may suit an IT Support Technician, Service Desk Analyst, Helpdesk Technician, Desktop Support Technician or 1st/2nd Line Support Technician. Smartsearch takes your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications, and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Aug 23, 2026
Full time
IT Support Technician Salary: c£27,500 Location: Wrexham area - office-based Job type: Permanent, full-time We are recruiting an IT Support Technician to provide 1st line helpdesk, desktop and remote support to employees across the organisation. The ideal candidate will have IT support experience, strong Microsoft 365 knowledge and practical experience with technologies such as Entra ID, Intune and Defender for Endpoint. You will be a confident troubleshooter with strong customer service skills and a good understanding of MFA and endpoint security. The role Provide 1st line helpdesk, desktop and remote IT support. Log, investigate, resolve or escalate support requests. Support Microsoft 365, including Outlook, Teams and SharePoint. Complete routine administration within Entra ID, including user accounts, access, groups and password resets. Support Intune device enrolment, application deployment and mobile-device updates. Assist with Defender for Endpoint, MFA and endpoint-security support. Configure and support laptops, mobile devices, printers, peripherals and meeting-room technology. Troubleshoot hardware, software, network and connectivity issues. Complete laptop builds and rebuilds using Microsoft Autopilot. Maintain IT asset records, technical documentation and user guides. Support new-starter inductions and wider IT projects. Escalate complex infrastructure, server and security issues to senior IT colleagues. About you At least two years experience in an IT support, service desk or desktop support role. Strong practical Microsoft 365 support experience. Experience with Entra ID and Intune, ideally including exposure to Defender for Endpoint. Good Microsoft Windows, hardware and basic networking knowledge. Understanding of IT security best practices, including MFA and endpoint security. Excellent troubleshooting, customer service and communication skills. Relevant Microsoft, CompTIA, Cisco or ITIL qualification, or willingness to undertake further training. Organised, approachable and able to manage competing support priorities. Able to work permanently from the Wrexham head office. Experience working within an ITIL environment, maintaining technical documentation or supporting technologies such as Mimecast, Cisco Meraki, Microsoft Sentinel or Purview would be advantageous. If this sounds like the opportunity that you have been looking for then please apply, attaching your CV. This role may suit an IT Support Technician, Service Desk Analyst, Helpdesk Technician, Desktop Support Technician or 1st/2nd Line Support Technician. Smartsearch takes your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications, and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Aug 23, 2026
Full time
My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.
Application & Analytics Manager (Salesforce / Power BI) 12 Month contract / £550 per day (inside IR35) / hybrid working based in Milton Keynes Due to the nature of this requirement, UK Government Security Clearance if not already held will need to be obtained.Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced Application & Analytics Manager (Salesforce / Power BI) to take responsibility for the strategy, development and ongoing maintenance of a critical project management application and its associated data analytics capability.The application supports the delivery of a large portfolio of construction projects overseas and is currently hosted on the Salesforce platform. The role will also have responsibility for the development and maintenance of the associated data analytics environment, including integration with Salesforce and reporting and visualisation using Microsoft Power BI/Fabric.This is a hands-on role combining Salesforce application management, data analytics, Power BI/Fabric development and stakeholder management. Key Responsibilities Maintain and support the GMP application hosted on Salesforce. Work closely with the Salesforce Information Asset Owner and wider technical teams to coordinate platform-level dependencies. Develop and maintain the future roadmap for the application. Implement developments in line with the agreed roadmap and drive continuous improvement. Maintain and develop the associated data analytics capability. Develop and maintain integrations between Salesforce and the analytics environment. Develop and maintain advanced Power BI/Fabric semantic models. Create and enhance Power BI/Fabric data visualisations, dashboards and reporting. Work with Salesforce standard reports and dashboards alongside Power BI/Fabric analytics. Coordinate dependencies with the Power BI/Fabric Information Asset Owner and relevant teams. Work effectively within a matrix environment. Provide knowledge transfer and share technical expertise throughout the engagement. Essential Skills & Experience The successful candidate will have strong experience across Salesforce and Microsoft Power BI/Fabric, with the ability to work across both application development and data analytics.You should have: Certified Salesforce Administrator qualification. Salesforce Platform App Builder certification or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate certification or equivalent experience. Strong experience working with complex data models, security models and business processes. Extensive experience working with Salesforce Flows and Lightning Record Pages. Experience with Power BI/Fabric Data Flows and API integrations. Strong experience developing advanced Power BI Semantic Models. Strong experience developing advanced Power BI/Fabric data visualisations. Experience working effectively within a matrix environment. The minimum Security Clearance required for this role is SC.
Aug 23, 2026
Contractor
Application & Analytics Manager (Salesforce / Power BI) 12 Month contract / £550 per day (inside IR35) / hybrid working based in Milton Keynes Due to the nature of this requirement, UK Government Security Clearance if not already held will need to be obtained.Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced Application & Analytics Manager (Salesforce / Power BI) to take responsibility for the strategy, development and ongoing maintenance of a critical project management application and its associated data analytics capability.The application supports the delivery of a large portfolio of construction projects overseas and is currently hosted on the Salesforce platform. The role will also have responsibility for the development and maintenance of the associated data analytics environment, including integration with Salesforce and reporting and visualisation using Microsoft Power BI/Fabric.This is a hands-on role combining Salesforce application management, data analytics, Power BI/Fabric development and stakeholder management. Key Responsibilities Maintain and support the GMP application hosted on Salesforce. Work closely with the Salesforce Information Asset Owner and wider technical teams to coordinate platform-level dependencies. Develop and maintain the future roadmap for the application. Implement developments in line with the agreed roadmap and drive continuous improvement. Maintain and develop the associated data analytics capability. Develop and maintain integrations between Salesforce and the analytics environment. Develop and maintain advanced Power BI/Fabric semantic models. Create and enhance Power BI/Fabric data visualisations, dashboards and reporting. Work with Salesforce standard reports and dashboards alongside Power BI/Fabric analytics. Coordinate dependencies with the Power BI/Fabric Information Asset Owner and relevant teams. Work effectively within a matrix environment. Provide knowledge transfer and share technical expertise throughout the engagement. Essential Skills & Experience The successful candidate will have strong experience across Salesforce and Microsoft Power BI/Fabric, with the ability to work across both application development and data analytics.You should have: Certified Salesforce Administrator qualification. Salesforce Platform App Builder certification or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate certification or equivalent experience. Strong experience working with complex data models, security models and business processes. Extensive experience working with Salesforce Flows and Lightning Record Pages. Experience with Power BI/Fabric Data Flows and API integrations. Strong experience developing advanced Power BI Semantic Models. Strong experience developing advanced Power BI/Fabric data visualisations. Experience working effectively within a matrix environment. The minimum Security Clearance required for this role is SC.
Customer Service Advisor Location: Hull Salary: £26,234 per annum What we offer Hull, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office Closing date for applications is Tuesday 1st September 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Aug 23, 2026
Full time
Customer Service Advisor Location: Hull Salary: £26,234 per annum What we offer Hull, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office Closing date for applications is Tuesday 1st September 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Allica Bank aims to provide Expert Banking for Business Britain by providing excellent customer experience and pioneering technology solutions to facilitate this. The Autonomous Lending tribe runs across multiple business lines including Credit Operations and Underwriting, with a mission to build AI-first lending origination journeys, automating origination capabilities, data flows, and underwriting and operational workflow management. The tribe is a critical driver for Allica to continue to realise its vision of providing a market leading relationship-based banking experience, at a speed and cost to serve the rest of the market cannot match. Role Description The Product Owner will lead the work to define, deliver and manage AI-enabled products across our lending journeys, bringing together product design and thinking with a strong working knowledge of what today's AI can and cannot do. You will be accountable for the roadmap of your team and for the full product lifecycle: discovery and design, day-to-day delivery, launch and adoption by colleagues and customers, and how risks are addressed once a product is live. You will aim to build robust, automated and well-governed systems and processes that enable us to move quickly and innovate our lending and financing products in the SME banking market. Whilst a lot of the market aims to avoid the complex nature of SME businesses, we are going for it head on, designing simple and efficient solutions to the most complex problems in the market to provide excellent and efficient customer experience. We aim for our external view of the lending product, as well as our internal systems to be the best in market which will allow us to scale quickly to serve more UK SMEs, while doing so in a cost-effective manner. Principal Accountabilities Responsible for innovation and building end-to-end solutions for AI-enabled lending product, origination, underwriting and operational flows Lead a small cross-functional team (e.g. a full stack engineer and AI specialist) to deliver your roadmap Continuously review business needs, refine priorities and iterate towards measurable outcomes - judged on fewer requests for further information, more applications decided with AI, less colleague time per application across underwriting and credit operations, and risk outcomes no worse than the equivalent manual journey Prototype and experiment quickly - vibe-code working prototypes yourself, close enough to the real thing that an engineer can harden it into production code Determine the accuracy of AI solutions by analysing the data yourself and building the verified "ground truth" datasets that results are tested against, working with underwriters and credit operations colleagues to agree what a correct answer looks like Take responsibility for launch and adoption - briefing stakeholders, training the teams who will use the product, and closing the loop on the feedback they give back Produce the written work that keeps delivery moving and safe - clear descriptions of what we are building and why, a record of the important design decisions and trade-offs made, and the assessments needed to get a product approved and live, covering risk, security, cost, data and legal considerations, and taking the change through the bank's governance and approval process Line manage, coach and develop your team, setting a high bar for delivery and for the responsible use of AI Personal Attributes & Experience Knowledge of commercial lending origination and underwriting processes, principles and systems Experience in a fast-moving or high-growth business Proven track record of delivering agentic and data-driven products into live use Strong process design, implementation and automation skills Hands-on familiarity with Python, SQL and data analytics tools, alongside LLM tooling, prompt engineering and AI orchestration - you do not need to be an engineer or an analyst, but you should be able to build something that works, query the data yourself, and understand and sense-check what AI is producing Understanding of privacy and safety considerations when applying LLMs in production, and of how to prove and monitor accuracy once a solution is live - ideally in a regulated environment Strong analytical skills and business acumen, comfortable digging into data yourself to size a problem, measure performance and assemble the reference datasets accuracy is judged against Metric and outcome driven approach - setting the measures up front, tracking them once a product is live, and stopping work that is not moving them Experience working with or leading product and engineering teams, and comfortable in ambiguous, fast-moving environments where the problem is as novel as the solution Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Aug 23, 2026
Full time
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Allica Bank aims to provide Expert Banking for Business Britain by providing excellent customer experience and pioneering technology solutions to facilitate this. The Autonomous Lending tribe runs across multiple business lines including Credit Operations and Underwriting, with a mission to build AI-first lending origination journeys, automating origination capabilities, data flows, and underwriting and operational workflow management. The tribe is a critical driver for Allica to continue to realise its vision of providing a market leading relationship-based banking experience, at a speed and cost to serve the rest of the market cannot match. Role Description The Product Owner will lead the work to define, deliver and manage AI-enabled products across our lending journeys, bringing together product design and thinking with a strong working knowledge of what today's AI can and cannot do. You will be accountable for the roadmap of your team and for the full product lifecycle: discovery and design, day-to-day delivery, launch and adoption by colleagues and customers, and how risks are addressed once a product is live. You will aim to build robust, automated and well-governed systems and processes that enable us to move quickly and innovate our lending and financing products in the SME banking market. Whilst a lot of the market aims to avoid the complex nature of SME businesses, we are going for it head on, designing simple and efficient solutions to the most complex problems in the market to provide excellent and efficient customer experience. We aim for our external view of the lending product, as well as our internal systems to be the best in market which will allow us to scale quickly to serve more UK SMEs, while doing so in a cost-effective manner. Principal Accountabilities Responsible for innovation and building end-to-end solutions for AI-enabled lending product, origination, underwriting and operational flows Lead a small cross-functional team (e.g. a full stack engineer and AI specialist) to deliver your roadmap Continuously review business needs, refine priorities and iterate towards measurable outcomes - judged on fewer requests for further information, more applications decided with AI, less colleague time per application across underwriting and credit operations, and risk outcomes no worse than the equivalent manual journey Prototype and experiment quickly - vibe-code working prototypes yourself, close enough to the real thing that an engineer can harden it into production code Determine the accuracy of AI solutions by analysing the data yourself and building the verified "ground truth" datasets that results are tested against, working with underwriters and credit operations colleagues to agree what a correct answer looks like Take responsibility for launch and adoption - briefing stakeholders, training the teams who will use the product, and closing the loop on the feedback they give back Produce the written work that keeps delivery moving and safe - clear descriptions of what we are building and why, a record of the important design decisions and trade-offs made, and the assessments needed to get a product approved and live, covering risk, security, cost, data and legal considerations, and taking the change through the bank's governance and approval process Line manage, coach and develop your team, setting a high bar for delivery and for the responsible use of AI Personal Attributes & Experience Knowledge of commercial lending origination and underwriting processes, principles and systems Experience in a fast-moving or high-growth business Proven track record of delivering agentic and data-driven products into live use Strong process design, implementation and automation skills Hands-on familiarity with Python, SQL and data analytics tools, alongside LLM tooling, prompt engineering and AI orchestration - you do not need to be an engineer or an analyst, but you should be able to build something that works, query the data yourself, and understand and sense-check what AI is producing Understanding of privacy and safety considerations when applying LLMs in production, and of how to prove and monitor accuracy once a solution is live - ideally in a regulated environment Strong analytical skills and business acumen, comfortable digging into data yourself to size a problem, measure performance and assemble the reference datasets accuracy is judged against Metric and outcome driven approach - setting the measures up front, tracking them once a product is live, and stopping work that is not moving them Experience working with or leading product and engineering teams, and comfortable in ambiguous, fast-moving environments where the problem is as novel as the solution Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Cyber Assurance & Risk Analyst Location: IWM London Salary : £42,500 to £45,000 per annum Vacancy Type: Permanent, Full Time (36hours per week) Closing Date: 8th of September 2026 At Imperial War Museums, we're driven by a shared purpose: helping people understand conflict and its impact on people's lives, from the First World War through to the present day. Our collections contain millions of items, stories and digital assets that preserve some of the most important moments in modern history. You'll join a collaborative team who work together to protect and make these collections accessible for future generations. It's a unique opportunity to combine cyber security expertise with meaningful work that supports one of the world's leading museums of conflict. Why This Role Matters Cyber security plays a vital role in protecting IWM's systems, services and information assets from an evolving threat landscape. As Cyber Assurance & Risk Analyst, you'll help strengthen the organisation's cyber resilience by ensuring compliance with government and industry security standards, embedding secure-by-design principles into projects and managing cyber risks across our supplier landscape. By delivering key assurance activities, you'll help improve organisational cyber capability and ensure IWM continues to safeguard the services relied upon by colleagues, visitors, researchers and stakeholders. What You'll Be Doing Coordinate and manage IWM's Cyber Essentials certification, including evidence gathering, submission management and remediation tracking. Lead GovAssure submissions through control mapping, evidence collation and stakeholder engagement. Manage compliance against Civil Aviation Authority (CAA) cyber security requirements and other relevant standards. Maintain assurance documentation and support continuous compliance against recognised cyber security frameworks. Embed secure-by-design principles into technology and digital projects from initiation through to delivery. Review proposed solutions and provide assurance that appropriate security controls are implemented before go-live. Own and operate IWM's third-party cyber risk management platform, supporting supplier onboarding, assessments and ongoing monitoring. Identify, assess, manage and escalate cyber risks across the supply chain, tracking remediation activities where required. Produce assurance, compliance and cyber risk reports for governance boards and senior stakeholders. Support cyber governance activities, risk management processes and the maintenance of accurate cyber risk records. Contribute to the development of cyber security policies, standards, controls and continuous improvement initiatives. Provide guidance on cyber compliance matters and work collaboratively with colleagues, suppliers and external partners to support assurance objectives. Support financial administration activities, including purchase orders, invoice processing and departmental administration where required. What We're Looking For We'd love to hear from you if you have: Experience of cyber security governance, assurance, compliance or risk management activities. Knowledge of recognised cyber security frameworks and standards such as Cyber Essentials, NCSC guidance, ISO 27001 or equivalent. Experience managing compliance evidence, audit activities or regulatory submissions. Experience of supplier or third-party cyber risk assessment and management processes. Strong analytical skills with the ability to identify risks and communicate findings clearly to a range of stakeholders. Experience producing reports, dashboards or management information for governance forums and senior audiences. Benefits The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you ll get 30 days Company Group Pension Plan: Includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life s milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops and MyActive discounts for health and wellbeing based retail discounts Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museum, please click apply to be redirected to our website to complete your application.
Aug 22, 2026
Full time
Cyber Assurance & Risk Analyst Location: IWM London Salary : £42,500 to £45,000 per annum Vacancy Type: Permanent, Full Time (36hours per week) Closing Date: 8th of September 2026 At Imperial War Museums, we're driven by a shared purpose: helping people understand conflict and its impact on people's lives, from the First World War through to the present day. Our collections contain millions of items, stories and digital assets that preserve some of the most important moments in modern history. You'll join a collaborative team who work together to protect and make these collections accessible for future generations. It's a unique opportunity to combine cyber security expertise with meaningful work that supports one of the world's leading museums of conflict. Why This Role Matters Cyber security plays a vital role in protecting IWM's systems, services and information assets from an evolving threat landscape. As Cyber Assurance & Risk Analyst, you'll help strengthen the organisation's cyber resilience by ensuring compliance with government and industry security standards, embedding secure-by-design principles into projects and managing cyber risks across our supplier landscape. By delivering key assurance activities, you'll help improve organisational cyber capability and ensure IWM continues to safeguard the services relied upon by colleagues, visitors, researchers and stakeholders. What You'll Be Doing Coordinate and manage IWM's Cyber Essentials certification, including evidence gathering, submission management and remediation tracking. Lead GovAssure submissions through control mapping, evidence collation and stakeholder engagement. Manage compliance against Civil Aviation Authority (CAA) cyber security requirements and other relevant standards. Maintain assurance documentation and support continuous compliance against recognised cyber security frameworks. Embed secure-by-design principles into technology and digital projects from initiation through to delivery. Review proposed solutions and provide assurance that appropriate security controls are implemented before go-live. Own and operate IWM's third-party cyber risk management platform, supporting supplier onboarding, assessments and ongoing monitoring. Identify, assess, manage and escalate cyber risks across the supply chain, tracking remediation activities where required. Produce assurance, compliance and cyber risk reports for governance boards and senior stakeholders. Support cyber governance activities, risk management processes and the maintenance of accurate cyber risk records. Contribute to the development of cyber security policies, standards, controls and continuous improvement initiatives. Provide guidance on cyber compliance matters and work collaboratively with colleagues, suppliers and external partners to support assurance objectives. Support financial administration activities, including purchase orders, invoice processing and departmental administration where required. What We're Looking For We'd love to hear from you if you have: Experience of cyber security governance, assurance, compliance or risk management activities. Knowledge of recognised cyber security frameworks and standards such as Cyber Essentials, NCSC guidance, ISO 27001 or equivalent. Experience managing compliance evidence, audit activities or regulatory submissions. Experience of supplier or third-party cyber risk assessment and management processes. Strong analytical skills with the ability to identify risks and communicate findings clearly to a range of stakeholders. Experience producing reports, dashboards or management information for governance forums and senior audiences. Benefits The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you ll get 30 days Company Group Pension Plan: Includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life s milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops and MyActive discounts for health and wellbeing based retail discounts Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museum, please click apply to be redirected to our website to complete your application.
Job Title: Talent Scout Specialist Location: Newcastle upon Tyne Level: L9 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO The Role: Proactively partners with account teams to develop sourcing strategies for complex project talent needs. Responsibilities: Actively participate in the New Business Meetings (NBMs) and leverage the information on upcoming demand to proactively inform talent actions Connect people to projects for large/complex client ramp-ups as the business requires (attend key calls, generate metrics, direct Talent Connector team) Provide transparency to opportunities and the demand pipeline and discuss priorities and current/future fulfillment gaps with CG leadership Proactively define, review and validate project sourcing strategies Provide expertise around connecting people to projects for client teams across Service/MU and internal and external sources (internal, recruiting, contractors, up-skilling) Work closely with the Client Group Lead to verify prioritization of talent needs and ensure early visibility to demand pipeline (including development roles for Analysts and Apprentices) Collaborate with the Solution Architects and Client Executives to give input to sourcing plans, including guidance on risks and opportunities Connect with client teams to provide aggregate client delivery opportunities and risks and help resolve fulfillment of overdue roles Foster a culture of ONE HR by collaborating closely with Talent Futurists, HR Partners and sharing expertise and coaching with Talent Connectors to build their decision making, collaboration and problem-solving skills Supervising and coaching Talent Scout Specialists Play an active role in defining and / or adapting best practice as the Talent Scout function comes to life We are looking for experience in the following skills: NBM/MMS to understand open demand and current and future fulfillment gaps S/D Dashboard to understand the landscape of demand and availability myScheduling to track unsold and overdue demand Advocate & Influence staffing best practice Relationship Building Leading with Data & Insights Supervisory experience is advantageous but not essential What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. International candidates will be considered. Closing Date for Applications: Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Aug 22, 2026
Full time
Job Title: Talent Scout Specialist Location: Newcastle upon Tyne Level: L9 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO The Role: Proactively partners with account teams to develop sourcing strategies for complex project talent needs. Responsibilities: Actively participate in the New Business Meetings (NBMs) and leverage the information on upcoming demand to proactively inform talent actions Connect people to projects for large/complex client ramp-ups as the business requires (attend key calls, generate metrics, direct Talent Connector team) Provide transparency to opportunities and the demand pipeline and discuss priorities and current/future fulfillment gaps with CG leadership Proactively define, review and validate project sourcing strategies Provide expertise around connecting people to projects for client teams across Service/MU and internal and external sources (internal, recruiting, contractors, up-skilling) Work closely with the Client Group Lead to verify prioritization of talent needs and ensure early visibility to demand pipeline (including development roles for Analysts and Apprentices) Collaborate with the Solution Architects and Client Executives to give input to sourcing plans, including guidance on risks and opportunities Connect with client teams to provide aggregate client delivery opportunities and risks and help resolve fulfillment of overdue roles Foster a culture of ONE HR by collaborating closely with Talent Futurists, HR Partners and sharing expertise and coaching with Talent Connectors to build their decision making, collaboration and problem-solving skills Supervising and coaching Talent Scout Specialists Play an active role in defining and / or adapting best practice as the Talent Scout function comes to life We are looking for experience in the following skills: NBM/MMS to understand open demand and current and future fulfillment gaps S/D Dashboard to understand the landscape of demand and availability myScheduling to track unsold and overdue demand Advocate & Influence staffing best practice Relationship Building Leading with Data & Insights Supervisory experience is advantageous but not essential What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. International candidates will be considered. Closing Date for Applications: Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
IT Support Analyst Salary: £30,000 £32,000 per annum Start Date: ASAP Location: Central Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You ll Be Doing: Provide day-to-day IT support for hardware and software issues, triaging and resolving tickets or escalating to our managed service provider where needed. Act as the internal point of contact between KCT and our managed service provider, tracking tickets through to resolution. Support system administration tasks user accounts, permissions, device management, patching, and basic server / cloud administration. Assist with technical implementation projects, such as new systems, rollouts, and migrations. Maintain clear and accurate documentation of processes, configurations, and support procedures. Support cyber security hygiene tasks, building your knowledge and confidence in this area over time. What We re Looking For Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 1 3 years' experience in an IT support, helpdesk, or junior systems administration role. Working knowledge of Windows environments and common business software. Some exposure to system administration (Active Directory, M365 admin, device management). Comfortable liaising with third-party suppliers or service providers. Exposure to cyber security concepts or tasks is a bonus. The type of person you ll be: A clear and confident communicator, comfortable explaining technical issues to non-technical colleagues. Proactive, curious, and hungry to learn. Well organised and reliable, with good ownership of your work. Someone who wants to grow this role comes with genuine progression into systems administration, infrastructure, or IT delivery. What We Can Offer You We believe in rewarding great work. For this role we offer the following benefits from day one: £30,000 £32,000 per annum. 25 days plus bank holidays, increasing annually to 30. Health Cash Plan Cash back for Dental, optical, and other treatments. Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme matching up to 5%. Income protection insurance. Life assurance policy. Enhanced family leave (upon completion of probation). Cycle to work scheme. Employee Assistance Programme. Why Join Us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where You ll Be Working Our office based in central Bristol BS1. Hiring Process What to Expect We like to keep things clear and straightforward. Here s what you can expect: Application review We review applications on a rolling basis and will contact you when shortlisted. Initial Chat A short call with Head of IT to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview This is your competency-based interview with the Stephen Bungay and Kieren Windsor (Business Change and IT Director) (up to 60mins). Feedback We will contact you following your interview, typically within 1 week. Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to Apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy available on our website.
Aug 22, 2026
Full time
IT Support Analyst Salary: £30,000 £32,000 per annum Start Date: ASAP Location: Central Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You ll Be Doing: Provide day-to-day IT support for hardware and software issues, triaging and resolving tickets or escalating to our managed service provider where needed. Act as the internal point of contact between KCT and our managed service provider, tracking tickets through to resolution. Support system administration tasks user accounts, permissions, device management, patching, and basic server / cloud administration. Assist with technical implementation projects, such as new systems, rollouts, and migrations. Maintain clear and accurate documentation of processes, configurations, and support procedures. Support cyber security hygiene tasks, building your knowledge and confidence in this area over time. What We re Looking For Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 1 3 years' experience in an IT support, helpdesk, or junior systems administration role. Working knowledge of Windows environments and common business software. Some exposure to system administration (Active Directory, M365 admin, device management). Comfortable liaising with third-party suppliers or service providers. Exposure to cyber security concepts or tasks is a bonus. The type of person you ll be: A clear and confident communicator, comfortable explaining technical issues to non-technical colleagues. Proactive, curious, and hungry to learn. Well organised and reliable, with good ownership of your work. Someone who wants to grow this role comes with genuine progression into systems administration, infrastructure, or IT delivery. What We Can Offer You We believe in rewarding great work. For this role we offer the following benefits from day one: £30,000 £32,000 per annum. 25 days plus bank holidays, increasing annually to 30. Health Cash Plan Cash back for Dental, optical, and other treatments. Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme matching up to 5%. Income protection insurance. Life assurance policy. Enhanced family leave (upon completion of probation). Cycle to work scheme. Employee Assistance Programme. Why Join Us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where You ll Be Working Our office based in central Bristol BS1. Hiring Process What to Expect We like to keep things clear and straightforward. Here s what you can expect: Application review We review applications on a rolling basis and will contact you when shortlisted. Initial Chat A short call with Head of IT to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview This is your competency-based interview with the Stephen Bungay and Kieren Windsor (Business Change and IT Director) (up to 60mins). Feedback We will contact you following your interview, typically within 1 week. Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to Apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy available on our website.
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 22, 2026
Full time
Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Application & Analytics Manager (Salesforce / Power BI) 12 Month contract / 550 per day (inside IR35) / hybrid working based in Milton Keynes Due to the nature of this requirement, UK Government Security Clearance if not already held will need to be obtained. Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced Application & Analytics Manager (Salesforce / Power BI) to take responsibility for the strategy, development and ongoing maintenance of a critical project management application and its associated data analytics capability. The application supports the delivery of a large portfolio of construction projects overseas and is currently hosted on the Salesforce platform. The role will also have responsibility for the development and maintenance of the associated data analytics environment, including integration with Salesforce and reporting and visualisation using Microsoft Power BI/Fabric. This is a hands-on role combining Salesforce application management, data analytics, Power BI/Fabric development and stakeholder management. Key Responsibilities Maintain and support the GMP application hosted on Salesforce. Work closely with the Salesforce Information Asset Owner and wider technical teams to coordinate platform-level dependencies. Develop and maintain the future roadmap for the application. Implement developments in line with the agreed roadmap and drive continuous improvement. Maintain and develop the associated data analytics capability. Develop and maintain integrations between Salesforce and the analytics environment. Develop and maintain advanced Power BI/Fabric semantic models. Create and enhance Power BI/Fabric data visualisations, dashboards and reporting. Work with Salesforce standard reports and dashboards alongside Power BI/Fabric analytics. Coordinate dependencies with the Power BI/Fabric Information Asset Owner and relevant teams. Work effectively within a matrix environment. Provide knowledge transfer and share technical expertise throughout the engagement. Essential Skills & Experience The successful candidate will have strong experience across Salesforce and Microsoft Power BI/Fabric, with the ability to work across both application development and data analytics. You should have: Certified Salesforce Administrator qualification. Salesforce Platform App Builder certification or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate certification or equivalent experience. Strong experience working with complex data models, security models and business processes. Extensive experience working with Salesforce Flows and Lightning Record Pages. Experience with Power BI/Fabric Data Flows and API integrations. Strong experience developing advanced Power BI Semantic Models. Strong experience developing advanced Power BI/Fabric data visualisations. Experience working effectively within a matrix environment. The minimum Security Clearance required for this role is SC.
Aug 22, 2026
Contractor
Application & Analytics Manager (Salesforce / Power BI) 12 Month contract / 550 per day (inside IR35) / hybrid working based in Milton Keynes Due to the nature of this requirement, UK Government Security Clearance if not already held will need to be obtained. Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced Application & Analytics Manager (Salesforce / Power BI) to take responsibility for the strategy, development and ongoing maintenance of a critical project management application and its associated data analytics capability. The application supports the delivery of a large portfolio of construction projects overseas and is currently hosted on the Salesforce platform. The role will also have responsibility for the development and maintenance of the associated data analytics environment, including integration with Salesforce and reporting and visualisation using Microsoft Power BI/Fabric. This is a hands-on role combining Salesforce application management, data analytics, Power BI/Fabric development and stakeholder management. Key Responsibilities Maintain and support the GMP application hosted on Salesforce. Work closely with the Salesforce Information Asset Owner and wider technical teams to coordinate platform-level dependencies. Develop and maintain the future roadmap for the application. Implement developments in line with the agreed roadmap and drive continuous improvement. Maintain and develop the associated data analytics capability. Develop and maintain integrations between Salesforce and the analytics environment. Develop and maintain advanced Power BI/Fabric semantic models. Create and enhance Power BI/Fabric data visualisations, dashboards and reporting. Work with Salesforce standard reports and dashboards alongside Power BI/Fabric analytics. Coordinate dependencies with the Power BI/Fabric Information Asset Owner and relevant teams. Work effectively within a matrix environment. Provide knowledge transfer and share technical expertise throughout the engagement. Essential Skills & Experience The successful candidate will have strong experience across Salesforce and Microsoft Power BI/Fabric, with the ability to work across both application development and data analytics. You should have: Certified Salesforce Administrator qualification. Salesforce Platform App Builder certification or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate certification or equivalent experience. Strong experience working with complex data models, security models and business processes. Extensive experience working with Salesforce Flows and Lightning Record Pages. Experience with Power BI/Fabric Data Flows and API integrations. Strong experience developing advanced Power BI Semantic Models. Strong experience developing advanced Power BI/Fabric data visualisations. Experience working effectively within a matrix environment. The minimum Security Clearance required for this role is SC.
This is a long-term engagement until 31/03/2027 , based in London on a hybrid model (around 60% on site) , and would suit someone who already has strong SOC/incident response experience and is looking to take the next step in a critical national environment. Why this role stands out Length & stability: Contract to March 2027, offering rare long-term security in the contracting market. Day rate: Up to (Apply online only) (umbrella) inside IR35. Mission-critical work: Protects key government digital services and internal infrastructure. Career development: Mentor and line manage apprentice analysts, strengthening your leadership profile. The role - Associate Security Analyst As part of the Cyber Defence team, you will be central to detecting, investigating and responding to cyber threats and incidents affecting high-profile services. Triage and investigate security alerts and user reports. Analyse systems, files, network traffic and cloud environments to determine the nature and scope of incidents. Support and implement containment, eradication and recovery actions. Help coordinate incidents and contribute to post-incident reviews and lessons learned. Identify and support continuous improvements to incident investigation and response processes. Work closely with other Cyber Defence functions and contribute to playbooks, plans and knowledge base articles . Act as an escalation point and provide coaching and line management for apprentice security analysts. Participate in an out-of-hours on-call rota , as incidents can arise 24/7. Key requirements Active SC (Security Check) clearance - STRONGLY PREFERED. 2-3+ years experience as a Cyber Security / Security Analyst. Hands-on experience with SIEM (Splunk preferred; Microsoft Sentinel or equivalent also considered). Experience with M365 security tooling (e.g. Microsoft Defender, Sentinel, KQL). Good understanding of threat actors' tools, techniques and procedures . Strong analytical, problem-solving and communication skills. Nice to have Further experience with Splunk . Background working in an Agile environment. Exposure to cloud platforms such as AWS. About our client Our client's cyber and information security function safeguards crucial digital and information assets and enables the secure delivery of major citizen-facing services as well as internal government systems. You would be joining a team with a strong mandate, modern tooling, and a clear mission to improve the cyber resilience of core public services.
Aug 21, 2026
Contractor
This is a long-term engagement until 31/03/2027 , based in London on a hybrid model (around 60% on site) , and would suit someone who already has strong SOC/incident response experience and is looking to take the next step in a critical national environment. Why this role stands out Length & stability: Contract to March 2027, offering rare long-term security in the contracting market. Day rate: Up to (Apply online only) (umbrella) inside IR35. Mission-critical work: Protects key government digital services and internal infrastructure. Career development: Mentor and line manage apprentice analysts, strengthening your leadership profile. The role - Associate Security Analyst As part of the Cyber Defence team, you will be central to detecting, investigating and responding to cyber threats and incidents affecting high-profile services. Triage and investigate security alerts and user reports. Analyse systems, files, network traffic and cloud environments to determine the nature and scope of incidents. Support and implement containment, eradication and recovery actions. Help coordinate incidents and contribute to post-incident reviews and lessons learned. Identify and support continuous improvements to incident investigation and response processes. Work closely with other Cyber Defence functions and contribute to playbooks, plans and knowledge base articles . Act as an escalation point and provide coaching and line management for apprentice security analysts. Participate in an out-of-hours on-call rota , as incidents can arise 24/7. Key requirements Active SC (Security Check) clearance - STRONGLY PREFERED. 2-3+ years experience as a Cyber Security / Security Analyst. Hands-on experience with SIEM (Splunk preferred; Microsoft Sentinel or equivalent also considered). Experience with M365 security tooling (e.g. Microsoft Defender, Sentinel, KQL). Good understanding of threat actors' tools, techniques and procedures . Strong analytical, problem-solving and communication skills. Nice to have Further experience with Splunk . Background working in an Agile environment. Exposure to cloud platforms such as AWS. About our client Our client's cyber and information security function safeguards crucial digital and information assets and enables the secure delivery of major citizen-facing services as well as internal government systems. You would be joining a team with a strong mandate, modern tooling, and a clear mission to improve the cyber resilience of core public services.
Salesforce Application & Analytics Manager Contract: 12 months Location: Milton Keynes or London on a hybrid basis Rate: 546 per day inside IR35 Active SC is ideal but not necessary, must be eligible Job Purpose The Salesforce Application & Analytics Manager will be responsible for the strategic management, support, development, and continuous improvement of the GMP Application and associated analytics capabilities. The role will ensure the effective operation of the Salesforce platform, delivery of the application roadmap, and development of high-quality reporting and analytics solutions across Salesforce and Microsoft Power BI/Fabric environments. Working closely with Information Asset Owners, technical teams, and business stakeholders, the postholder will ensure alignment with platform standards, governance requirements, and business objectives while driving innovation and data-driven decision-making. Key Responsibilities Salesforce Application Management Own the day-to-day administration, maintenance, support, and enhancement of the GMP Application hosted on the Salesforce platform. Act as the primary subject matter expert for the application, ensuring stability, performance, and user satisfaction. Develop and maintain the strategic roadmap for the GMP Application, aligning future developments with business priorities and organisational objectives. Design, implement, and manage application enhancements and new functionality in accordance with the agreed roadmap. Configure and optimise Salesforce functionality, including Flows, Lightning Record Pages, data structures, and security models. Ensure appropriate governance, change management, testing, and release management processes are followed. Liaise with the FCDO Services Salesforce Information Asset Owner and wider Salesforce teams to manage platform dependencies and ensure alignment with enterprise standards. Data & Analytics Management Lead the development, maintenance, and continuous improvement of GMP analytical capabilities. Manage integrations between Salesforce, Power BI/Fabric, and associated data sources. Design, develop, and maintain semantic models that support robust business intelligence and reporting. Create and enhance dashboards, reports, and data visualisations that enable effective performance monitoring and decision-making. Support data quality initiatives and ensure the integrity and consistency of analytical outputs. Work with business stakeholders to gather requirements and translate them into actionable reporting and analytical solutions. Liaise with the FCDO Services Power BI/Fabric Information Asset Owner and associated teams to coordinate platform dependencies, standards, and future developments. Stakeholder & Relationship Management Build effective working relationships with internal stakeholders, technical teams, and external suppliers where required. Provide expert advice and guidance on Salesforce application capabilities and data analytics best practices. Operate effectively within a matrix-managed environment, balancing competing priorities and stakeholder requirements. Promote a culture of continuous improvement, innovation, and user-centric service delivery. Essential Skills & Experience Salesforce Certified Administrator. Salesforce Certified Platform App Builder or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate or equivalent experience. Significant experience supporting and developing enterprise applications on the Salesforce platform. Extensive experience configuring Salesforce Flows and Lightning Record Pages. Strong experience working with complex data models, security models, workflows, and business processes. Experience developing and maintaining Power BI/Fabric Data Flows and API integrations. Proven experience designing and implementing advanced Power BI Semantic Models. Demonstrable experience creating advanced Power BI/Fabric dashboards, reports, and visualisations. Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions. Experience working effectively in a matrix management environment. Excellent communication and stakeholder management skills. Desirable Skills & Experience Experience with Microsoft Power Apps.
Aug 21, 2026
Contractor
Salesforce Application & Analytics Manager Contract: 12 months Location: Milton Keynes or London on a hybrid basis Rate: 546 per day inside IR35 Active SC is ideal but not necessary, must be eligible Job Purpose The Salesforce Application & Analytics Manager will be responsible for the strategic management, support, development, and continuous improvement of the GMP Application and associated analytics capabilities. The role will ensure the effective operation of the Salesforce platform, delivery of the application roadmap, and development of high-quality reporting and analytics solutions across Salesforce and Microsoft Power BI/Fabric environments. Working closely with Information Asset Owners, technical teams, and business stakeholders, the postholder will ensure alignment with platform standards, governance requirements, and business objectives while driving innovation and data-driven decision-making. Key Responsibilities Salesforce Application Management Own the day-to-day administration, maintenance, support, and enhancement of the GMP Application hosted on the Salesforce platform. Act as the primary subject matter expert for the application, ensuring stability, performance, and user satisfaction. Develop and maintain the strategic roadmap for the GMP Application, aligning future developments with business priorities and organisational objectives. Design, implement, and manage application enhancements and new functionality in accordance with the agreed roadmap. Configure and optimise Salesforce functionality, including Flows, Lightning Record Pages, data structures, and security models. Ensure appropriate governance, change management, testing, and release management processes are followed. Liaise with the FCDO Services Salesforce Information Asset Owner and wider Salesforce teams to manage platform dependencies and ensure alignment with enterprise standards. Data & Analytics Management Lead the development, maintenance, and continuous improvement of GMP analytical capabilities. Manage integrations between Salesforce, Power BI/Fabric, and associated data sources. Design, develop, and maintain semantic models that support robust business intelligence and reporting. Create and enhance dashboards, reports, and data visualisations that enable effective performance monitoring and decision-making. Support data quality initiatives and ensure the integrity and consistency of analytical outputs. Work with business stakeholders to gather requirements and translate them into actionable reporting and analytical solutions. Liaise with the FCDO Services Power BI/Fabric Information Asset Owner and associated teams to coordinate platform dependencies, standards, and future developments. Stakeholder & Relationship Management Build effective working relationships with internal stakeholders, technical teams, and external suppliers where required. Provide expert advice and guidance on Salesforce application capabilities and data analytics best practices. Operate effectively within a matrix-managed environment, balancing competing priorities and stakeholder requirements. Promote a culture of continuous improvement, innovation, and user-centric service delivery. Essential Skills & Experience Salesforce Certified Administrator. Salesforce Certified Platform App Builder or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate or equivalent experience. Significant experience supporting and developing enterprise applications on the Salesforce platform. Extensive experience configuring Salesforce Flows and Lightning Record Pages. Strong experience working with complex data models, security models, workflows, and business processes. Experience developing and maintaining Power BI/Fabric Data Flows and API integrations. Proven experience designing and implementing advanced Power BI Semantic Models. Demonstrable experience creating advanced Power BI/Fabric dashboards, reports, and visualisations. Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions. Experience working effectively in a matrix management environment. Excellent communication and stakeholder management skills. Desirable Skills & Experience Experience with Microsoft Power Apps.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading player in the financial services industry, is seeking an experienced Identity & Access Management Operations Analyst at the VP level to bolster their IAM operations across EMEA. This is an exciting opportunity for a talented professional who thrives in a dynamic environment and is eager to make a significant impact on access management services. Role: Identity & Access Management Operations Analyst, VP Duration: 12 Months Location: London (Hybrid, 2 - 3 days a week in office) Rate: 750 per day (umbrella) Role Summary: In this pivotal role, the successful candidate will provide hands-on operational leadership, ensuring the delivery and oversight of critical access management services. Responsibilities will include managing day-to-day operational workloads, overseeing the quality and timeliness of processing, and guiding IAM operational resources through complex challenges. Key Responsibilities: Coordinate and oversee day-to-day IAM operational activities across EMEA, ensuring requests are processed accurately and within agreed service expectations. Provide operational guidance and support to IAM administrators and other operational resources. Review and resolve complex, exceptional, or higher-risk access management requests and escalations. Monitor operational queues, workload, ageing, and service performance, identifying and addressing bottlenecks and issues. Support access governance activities, including periodic access reviews and control-related processes. Produce and review operational metrics and management information to support service oversight and continuous improvement. Maintain and improve IAM procedures, work instructions, and operational documentation. Support audit, compliance, and control assurance activities through the provision and review of operational evidence. Collaborate with technology teams, application owners, and business stakeholders to support effective access management across EMEA. Essential Skills & Experience: Significant experience in Identity & Access Management operations or a closely related security discipline. Proven experience leading or coordinating operational teams and high-volume request-processing activities. Strong understanding of joiner, mover, and leaver processes, including third-party identity lifecycle management. Proficient in application access fulfilment, approval workflows, and access governance activities. Ability to assess complex requests and operational control concerns. Experience in producing operational management information and communicating service risks to senior stakeholders. Strong organisational, prioritisation, and workload management skills. Excellent written and verbal communication skills, with a keen attention to detail. Proficient in using workflow, ticketing, or service-management platforms, with a solid command of Microsoft Office applications. Desirable Skills & Experience: Experience with ServiceNow or comparable enterprise workflow platforms. Familiarity with Microsoft Entra ID and identity governance tools. A background in financial services or a highly regulated environment is a plus. Understanding of privileged access management and periodic access certification processes. This is an exceptional opportunity for a driven professional to support a respected organisation in enhancing their IAM operations while gaining invaluable experience in the financial services sector. Interested candidates are encouraged to apply promptly, as this role is expected to attract significant interest. Apply Now, please answer screening questions. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 21, 2026
Contractor
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading player in the financial services industry, is seeking an experienced Identity & Access Management Operations Analyst at the VP level to bolster their IAM operations across EMEA. This is an exciting opportunity for a talented professional who thrives in a dynamic environment and is eager to make a significant impact on access management services. Role: Identity & Access Management Operations Analyst, VP Duration: 12 Months Location: London (Hybrid, 2 - 3 days a week in office) Rate: 750 per day (umbrella) Role Summary: In this pivotal role, the successful candidate will provide hands-on operational leadership, ensuring the delivery and oversight of critical access management services. Responsibilities will include managing day-to-day operational workloads, overseeing the quality and timeliness of processing, and guiding IAM operational resources through complex challenges. Key Responsibilities: Coordinate and oversee day-to-day IAM operational activities across EMEA, ensuring requests are processed accurately and within agreed service expectations. Provide operational guidance and support to IAM administrators and other operational resources. Review and resolve complex, exceptional, or higher-risk access management requests and escalations. Monitor operational queues, workload, ageing, and service performance, identifying and addressing bottlenecks and issues. Support access governance activities, including periodic access reviews and control-related processes. Produce and review operational metrics and management information to support service oversight and continuous improvement. Maintain and improve IAM procedures, work instructions, and operational documentation. Support audit, compliance, and control assurance activities through the provision and review of operational evidence. Collaborate with technology teams, application owners, and business stakeholders to support effective access management across EMEA. Essential Skills & Experience: Significant experience in Identity & Access Management operations or a closely related security discipline. Proven experience leading or coordinating operational teams and high-volume request-processing activities. Strong understanding of joiner, mover, and leaver processes, including third-party identity lifecycle management. Proficient in application access fulfilment, approval workflows, and access governance activities. Ability to assess complex requests and operational control concerns. Experience in producing operational management information and communicating service risks to senior stakeholders. Strong organisational, prioritisation, and workload management skills. Excellent written and verbal communication skills, with a keen attention to detail. Proficient in using workflow, ticketing, or service-management platforms, with a solid command of Microsoft Office applications. Desirable Skills & Experience: Experience with ServiceNow or comparable enterprise workflow platforms. Familiarity with Microsoft Entra ID and identity governance tools. A background in financial services or a highly regulated environment is a plus. Understanding of privileged access management and periodic access certification processes. This is an exceptional opportunity for a driven professional to support a respected organisation in enhancing their IAM operations while gaining invaluable experience in the financial services sector. Interested candidates are encouraged to apply promptly, as this role is expected to attract significant interest. Apply Now, please answer screening questions. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
