Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours: Ideals Virtual Data Room : A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals. Ideals Board : A cloud platform with web and mobile applications used by board members, CEOs, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way. The role Ideals is among the Top-5% of all companies on RepVue , as rated by Sales professionals. The Sales team has been a driving force behind our impressive 30%+ year-over-year growth, consistently generating millions in revenue. To support the rapid expansion of the Ideals VDR line of business in the UK, we are looking for a Business Development Manager based in the London area. You'll proactively prospect outbound opportunities acquiring new customers with the ultimate goal of closing deals. As a front-line, quota-carrying team member, you will actively reach out to new customers and oversee a pipeline of opportunities. Engaging proactively with C-suite and key account decision-makers across Finance, Banking, and other sectors, you will contribute directly to our growth story in the UK market. What you will do Build relationships with key stakeholders and industry influencers in the London area Deliver sales targets by focusing on new customer acquisition Proactively build and manage a pipeline, working with strategic UK accounts and constantly developing new opportunities Actively contribute to the execution of the sales and marketing strategy for the UK region Take part in arranging M&A Community events enhancing Ideals visibility Deliver compelling product presentations to clients Structure, negotiate, and close deals Consistently share insights and provide updates to customers Provide relevant customer feedback to the product development and management teams Collaborate with Customer Success and Inside Sales to grow customer satisfaction and the company's revenue What you bring 2+ years experience in a full 360 closing role, within B2B or professional services sector Experience in high-velocity sales environments and ability to effectively engage with C-Level decision-makers A track record of successfully managing pipelines and closing deals Exceptional business communication skills to structure persuasive pitches and navigate client discovery Native-level proficiency in English Nice to have SaaS, Financial or Fintech industries background Our assessment process Screening call with the Talent Acquisition Specialist (40 mins) Hiring Manager interview (60 mins) Lunch + Learn Role Play with the Hiring Manager (60 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) What we offer We highly value our people, so we will provide you with all the resources and support you need to succeed. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package for your physical and mental health Funding for sports competitions 25 business days of annual leave Unlimited health-related time off Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and can work to the best of their abilities. Idealers work in a remote-first model, meaning we collaborate from anywhere - either home, cafe, co-working space, or one of our offices. Some roles may have specific location-based requirements, including in-office and client interactions. Despite being located across the globe, we stay connected through the latest tools and technologies, ensuring that everyone on our team feels surrounded by teammates and engaged with our common goals. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Jul 05, 2025
Full time
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours: Ideals Virtual Data Room : A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals. Ideals Board : A cloud platform with web and mobile applications used by board members, CEOs, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way. The role Ideals is among the Top-5% of all companies on RepVue , as rated by Sales professionals. The Sales team has been a driving force behind our impressive 30%+ year-over-year growth, consistently generating millions in revenue. To support the rapid expansion of the Ideals VDR line of business in the UK, we are looking for a Business Development Manager based in the London area. You'll proactively prospect outbound opportunities acquiring new customers with the ultimate goal of closing deals. As a front-line, quota-carrying team member, you will actively reach out to new customers and oversee a pipeline of opportunities. Engaging proactively with C-suite and key account decision-makers across Finance, Banking, and other sectors, you will contribute directly to our growth story in the UK market. What you will do Build relationships with key stakeholders and industry influencers in the London area Deliver sales targets by focusing on new customer acquisition Proactively build and manage a pipeline, working with strategic UK accounts and constantly developing new opportunities Actively contribute to the execution of the sales and marketing strategy for the UK region Take part in arranging M&A Community events enhancing Ideals visibility Deliver compelling product presentations to clients Structure, negotiate, and close deals Consistently share insights and provide updates to customers Provide relevant customer feedback to the product development and management teams Collaborate with Customer Success and Inside Sales to grow customer satisfaction and the company's revenue What you bring 2+ years experience in a full 360 closing role, within B2B or professional services sector Experience in high-velocity sales environments and ability to effectively engage with C-Level decision-makers A track record of successfully managing pipelines and closing deals Exceptional business communication skills to structure persuasive pitches and navigate client discovery Native-level proficiency in English Nice to have SaaS, Financial or Fintech industries background Our assessment process Screening call with the Talent Acquisition Specialist (40 mins) Hiring Manager interview (60 mins) Lunch + Learn Role Play with the Hiring Manager (60 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) What we offer We highly value our people, so we will provide you with all the resources and support you need to succeed. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package for your physical and mental health Funding for sports competitions 25 business days of annual leave Unlimited health-related time off Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and can work to the best of their abilities. Idealers work in a remote-first model, meaning we collaborate from anywhere - either home, cafe, co-working space, or one of our offices. Some roles may have specific location-based requirements, including in-office and client interactions. Despite being located across the globe, we stay connected through the latest tools and technologies, ensuring that everyone on our team feels surrounded by teammates and engaged with our common goals. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
About Motorway Motorway is the UK's fastest-growing used car marketplace - our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We're not just building a platform; we're changing how people sell cars. Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we're on a mission to transform the used car market. About the team If you have experience in customer service or sales within a contact centre environment, and you've worked on projects and created reports, this could be the perfect role for you. You'll be joining our customer experience department - a brilliant team of positive, enthusiastic, and dedicated people. In this role, you'll be a champion for positive change within the business. This means conducting deep dives into our contact centre calls and processes, carrying out quality checks, and always keeping the customer journey front and centre. Spotting opportunities for improvement is key, and you'll be analysing your findings and presenting them to the wider business. We're looking for someone who's truly customer-focused, ensuring our agents adhere to our quality processes, meet regulatory requirements, and deliver amazing service. Strong communication skills are vital, as you'll be providing fair and accurate feedback to key stakeholders in regular sessions. About the role Performing deep dives into company processes and customer interactions. Conducting root cause analysis, creating reporting and holding feedback sessions with key stakeholders as well as running focus groups with various team members. Managing a team within the QA department to achieve their objectives and SLAs, as well as developing their skills and careers. Conducting real-time and retrospective quality assessments to ensure Motorway's quality standards are met, using knowledge and experience to determine whether the customer has received the correct outcome, processes have been adhered to and regulatory requirements have been met. Evaluating technical skills, customer service and soft skills within Motorway's customer interactions. Providing high quality and positive coaching and feedback to teams and suppliers on the standard of their evaluations. Identifying and raising improvement opportunities, bringing insights and ideas for improvements to the Quality Manager on a regular basis. Building and maintaining good relationships with all relevant business areas, working closely with other departments and regularly presenting to senior management. Utilising a speech analytics tool to gain valuable insights for business improvements. Proactively prioritising and managing your own allocated workload, taking full ownership. About you Previous experience managing a team and coaching them. Experience analysing data in project work in a customer service capacity, producing reports in easy-to-understand formats. Excellent communication and stakeholder management skills with the ability to feed back findings to key stakeholders, obtaining actions. Experience identifying continuous improvement opportunities for enhancing business operations and work with cross-functional teams to implement positive change. Ability to multitask and work under time pressure. You are accountable for your own workload and are results driven. You have a strong attention to detail, with the ability to identify opportunities for improvement. The ability to work alone and have a great team spirit as part of a high-functioning team. Ideally you have some previous experience in quality assessments or a contact centre environment or customer-facing role. You could be a great fit if You are passionate about delivering outstanding customer experiences. You are a proactive problem-solver who enjoys taking initiative. You are data-driven and have a keen eye for detail. You thrive in a fast-paced environment and enjoy collaborating with others. You are a strong communicator with excellent presentation skills. Our interview process Initial Screen - 30 minutes Onsite Interview - 60 minutes You can expect to hear back from us within a week of each interview stage. You'll have the opportunity to speak with a talent partner throughout the interview process should you have any questions or need any type of accommodations.
Jul 05, 2025
Full time
About Motorway Motorway is the UK's fastest-growing used car marketplace - our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We're not just building a platform; we're changing how people sell cars. Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we're on a mission to transform the used car market. About the team If you have experience in customer service or sales within a contact centre environment, and you've worked on projects and created reports, this could be the perfect role for you. You'll be joining our customer experience department - a brilliant team of positive, enthusiastic, and dedicated people. In this role, you'll be a champion for positive change within the business. This means conducting deep dives into our contact centre calls and processes, carrying out quality checks, and always keeping the customer journey front and centre. Spotting opportunities for improvement is key, and you'll be analysing your findings and presenting them to the wider business. We're looking for someone who's truly customer-focused, ensuring our agents adhere to our quality processes, meet regulatory requirements, and deliver amazing service. Strong communication skills are vital, as you'll be providing fair and accurate feedback to key stakeholders in regular sessions. About the role Performing deep dives into company processes and customer interactions. Conducting root cause analysis, creating reporting and holding feedback sessions with key stakeholders as well as running focus groups with various team members. Managing a team within the QA department to achieve their objectives and SLAs, as well as developing their skills and careers. Conducting real-time and retrospective quality assessments to ensure Motorway's quality standards are met, using knowledge and experience to determine whether the customer has received the correct outcome, processes have been adhered to and regulatory requirements have been met. Evaluating technical skills, customer service and soft skills within Motorway's customer interactions. Providing high quality and positive coaching and feedback to teams and suppliers on the standard of their evaluations. Identifying and raising improvement opportunities, bringing insights and ideas for improvements to the Quality Manager on a regular basis. Building and maintaining good relationships with all relevant business areas, working closely with other departments and regularly presenting to senior management. Utilising a speech analytics tool to gain valuable insights for business improvements. Proactively prioritising and managing your own allocated workload, taking full ownership. About you Previous experience managing a team and coaching them. Experience analysing data in project work in a customer service capacity, producing reports in easy-to-understand formats. Excellent communication and stakeholder management skills with the ability to feed back findings to key stakeholders, obtaining actions. Experience identifying continuous improvement opportunities for enhancing business operations and work with cross-functional teams to implement positive change. Ability to multitask and work under time pressure. You are accountable for your own workload and are results driven. You have a strong attention to detail, with the ability to identify opportunities for improvement. The ability to work alone and have a great team spirit as part of a high-functioning team. Ideally you have some previous experience in quality assessments or a contact centre environment or customer-facing role. You could be a great fit if You are passionate about delivering outstanding customer experiences. You are a proactive problem-solver who enjoys taking initiative. You are data-driven and have a keen eye for detail. You thrive in a fast-paced environment and enjoy collaborating with others. You are a strong communicator with excellent presentation skills. Our interview process Initial Screen - 30 minutes Onsite Interview - 60 minutes You can expect to hear back from us within a week of each interview stage. You'll have the opportunity to speak with a talent partner throughout the interview process should you have any questions or need any type of accommodations.
Dealership Accountant Pembrook Resourcing are currently recruiting on behalf of their client a dealership accountant to join one of their groups. Dealership Accountant Responsibilities - To always safeguard the assets of the company by ensuring that the Accounts and Sales Administration team are competent in their roles, understand their responsibilities and follow the procedures and guidelines set down by the Group Work as part of the senior management team to formulate strategies, plans and actions to deliver industry leading profitability To lead and motivate the Accounts and Sales Administration team Preparation of monthly balance sheet reconciliations and management accounts Prepare and submit manufacturer composites to the highest standard Support the Head of Business and Departmental Managers on a weekly basis to prepare the DOC forecast for submission to the Directors Control and review working capital on a regular basis, ensure the business is working within the Groups guidelines and to have monthly reviews with the Head of Business Review and sign off monthly payment run for the PL and Salaries Assist with the Preparation of annual budgets along with the Group Financial Controller Maintain and administer the DMS system (CDK Drive) To support the Group Payroll Administrator as required Prepare quarterly VAT returns Prepare P11D and other statutory returns for review Audit preparation and management of annual audit Dealership Accountant Requirements - Being able to lead, motivate and direct the Accounts and Sales Administration teams Highly competent, preferably qualified accountant Able to step back, challenge the status quo to identify and support the implementation of practical actions to reduce waste, cut costs and improve performance To command the respect of and be able to influence the Senior Management Team of the business to support our vision to deliver industry leading profitability IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Jul 04, 2025
Full time
Dealership Accountant Pembrook Resourcing are currently recruiting on behalf of their client a dealership accountant to join one of their groups. Dealership Accountant Responsibilities - To always safeguard the assets of the company by ensuring that the Accounts and Sales Administration team are competent in their roles, understand their responsibilities and follow the procedures and guidelines set down by the Group Work as part of the senior management team to formulate strategies, plans and actions to deliver industry leading profitability To lead and motivate the Accounts and Sales Administration team Preparation of monthly balance sheet reconciliations and management accounts Prepare and submit manufacturer composites to the highest standard Support the Head of Business and Departmental Managers on a weekly basis to prepare the DOC forecast for submission to the Directors Control and review working capital on a regular basis, ensure the business is working within the Groups guidelines and to have monthly reviews with the Head of Business Review and sign off monthly payment run for the PL and Salaries Assist with the Preparation of annual budgets along with the Group Financial Controller Maintain and administer the DMS system (CDK Drive) To support the Group Payroll Administrator as required Prepare quarterly VAT returns Prepare P11D and other statutory returns for review Audit preparation and management of annual audit Dealership Accountant Requirements - Being able to lead, motivate and direct the Accounts and Sales Administration teams Highly competent, preferably qualified accountant Able to step back, challenge the status quo to identify and support the implementation of practical actions to reduce waste, cut costs and improve performance To command the respect of and be able to influence the Senior Management Team of the business to support our vision to deliver industry leading profitability IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
This role is responsible for the oversight, support and ensuring consistent governance frameworks are appropriately documented, embedded and operate effectively across UK Legal entities for Technology. The role has specific focus on UK Legal Entities, most notably Citigroup Global Markets Limited, (Citi's international broker-dealer based in the UK); the London Branch of Citibank NA; Citibank UK Limited (Citi's Consumer business in the UK), Citibank Europe UK and CGME UK. The successful candidate will ensure the organisation meets the regulatory requirements for effective governance for all Technology activities impacting the UK legal entities wherever it is performed globally including Chief Information Office and Chief Information Security Office, Operational resilience and UK Third Party governance. The individual will report directly to the UK Technology Head and will represent Technology at required UK legal entity forums, will partner closely with all respective LOB regional technology heads as well as work very closely with the Head of Operations UK Cluster and leadership teams for the UK franchise. You will have the opportunity to manage a small team. Key Responsibilities: Define and maintain a holistic governance framework for activities conducted for Technology on UK legal vehicles which includes accountability for associated governance and information flows and appropriate linkage to and leverage of established policies. Challenge Management Information received, drive consistency thereof, and ensure transparent information is provided in associated review forums. Ensure all the specific requirements associated with the UK regulatory environment are adhered to and documented accordingly. Technology compliance assessment, (with ownership for corrective actions defined) monitoring the list of Technology certified persons to ensure appropriate details on how each individual fulfils their responsibility, including record of governance meetings in place and associated Management Information (MI). Responsible for the monthly SMCR Support meeting, driving the overall agenda and outcomes, ensuring this meets defined standards with matters escalated accordingly Work closely with the UK Senior Manager Oversight Office to ensure Technology is across UK legal entity governance matters and are proactively partnering on current and future change agenda. Maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored. Ensure delivery of critical client services and programs. Maintain close and successful interaction with the UK Regulators, Bank of England, UK Government and Auditors. Represent Technology in related UK legal entity forums with other Products and Functions. Review the Management Control Assessment (MCA) entity that monitors compliance with Senior Manager Regime. Ensure that the framework appropriately supports the Senior Manager responsibility. Support UK Technology Head in meeting responsibilities across CGML board and other required senior governance forums. Work in partnership with the relevant Operational Resilience Heads - to help drive the Operational Resilience programme for the UK. Development Value: This role will provide unique visibility, cross-functional experience and knowledge within Technology and across other Products and Functions. The position involves a significant amount of interaction with senior leaders and direct involvement in a variety of strategic projects. The role will provide a strong understanding of the UK regulatory environment and Citi's business. Qualifications: Significant level of relevant experience Experienced in Technology Risk and with a Legal Entity / Regulatory background in the technology domain. Knowledge of other risk disciplines a plus. Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed. Proficient in developing new ideas to mitigate risk and improve current processes. Prioritises high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Advanced Leadership skills - Operates as a leader, with an understanding and appreciation for diverse backgrounds. Ability to establish and build trust with key stakeholders and business leaders. Strong value system and sense of ethics. Exceptional Communication and presentation skills. Education: Bachelor's/University degree preferred and managerial experience Candidates applying for this role must be aware that the successful candidate must adhere to all of the necessary UK regulatory controls and standards. In order to comply with the requirements of the role, certain Citi entities must take reasonable care to ensure that an employee is certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements Honesty, integrity and reputation Financial soundness Competence and capability This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other relevant background checks Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Jul 04, 2025
Full time
This role is responsible for the oversight, support and ensuring consistent governance frameworks are appropriately documented, embedded and operate effectively across UK Legal entities for Technology. The role has specific focus on UK Legal Entities, most notably Citigroup Global Markets Limited, (Citi's international broker-dealer based in the UK); the London Branch of Citibank NA; Citibank UK Limited (Citi's Consumer business in the UK), Citibank Europe UK and CGME UK. The successful candidate will ensure the organisation meets the regulatory requirements for effective governance for all Technology activities impacting the UK legal entities wherever it is performed globally including Chief Information Office and Chief Information Security Office, Operational resilience and UK Third Party governance. The individual will report directly to the UK Technology Head and will represent Technology at required UK legal entity forums, will partner closely with all respective LOB regional technology heads as well as work very closely with the Head of Operations UK Cluster and leadership teams for the UK franchise. You will have the opportunity to manage a small team. Key Responsibilities: Define and maintain a holistic governance framework for activities conducted for Technology on UK legal vehicles which includes accountability for associated governance and information flows and appropriate linkage to and leverage of established policies. Challenge Management Information received, drive consistency thereof, and ensure transparent information is provided in associated review forums. Ensure all the specific requirements associated with the UK regulatory environment are adhered to and documented accordingly. Technology compliance assessment, (with ownership for corrective actions defined) monitoring the list of Technology certified persons to ensure appropriate details on how each individual fulfils their responsibility, including record of governance meetings in place and associated Management Information (MI). Responsible for the monthly SMCR Support meeting, driving the overall agenda and outcomes, ensuring this meets defined standards with matters escalated accordingly Work closely with the UK Senior Manager Oversight Office to ensure Technology is across UK legal entity governance matters and are proactively partnering on current and future change agenda. Maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored. Ensure delivery of critical client services and programs. Maintain close and successful interaction with the UK Regulators, Bank of England, UK Government and Auditors. Represent Technology in related UK legal entity forums with other Products and Functions. Review the Management Control Assessment (MCA) entity that monitors compliance with Senior Manager Regime. Ensure that the framework appropriately supports the Senior Manager responsibility. Support UK Technology Head in meeting responsibilities across CGML board and other required senior governance forums. Work in partnership with the relevant Operational Resilience Heads - to help drive the Operational Resilience programme for the UK. Development Value: This role will provide unique visibility, cross-functional experience and knowledge within Technology and across other Products and Functions. The position involves a significant amount of interaction with senior leaders and direct involvement in a variety of strategic projects. The role will provide a strong understanding of the UK regulatory environment and Citi's business. Qualifications: Significant level of relevant experience Experienced in Technology Risk and with a Legal Entity / Regulatory background in the technology domain. Knowledge of other risk disciplines a plus. Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed. Proficient in developing new ideas to mitigate risk and improve current processes. Prioritises high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Advanced Leadership skills - Operates as a leader, with an understanding and appreciation for diverse backgrounds. Ability to establish and build trust with key stakeholders and business leaders. Strong value system and sense of ethics. Exceptional Communication and presentation skills. Education: Bachelor's/University degree preferred and managerial experience Candidates applying for this role must be aware that the successful candidate must adhere to all of the necessary UK regulatory controls and standards. In order to comply with the requirements of the role, certain Citi entities must take reasonable care to ensure that an employee is certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements Honesty, integrity and reputation Financial soundness Competence and capability This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other relevant background checks Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
This role is responsible for the oversight, support and ensuring consistent governance frameworks are appropriately documented, embedded and operate effectively across UK Legal entities for Technology. The role has specific focus on UK Legal Entities, most notably Citigroup Global Markets Limited, (Citi's international broker-dealer based in the UK); the London Branch of Citibank NA; Citibank UK Limited (Citi's Consumer business in the UK), Citibank Europe UK and CGME UK. The successful candidate will ensure the organisation meets the regulatory requirements for effective governance for all Technology activities impacting the UK legal entities wherever it is performed globally including Chief Information Office and Chief Information Security Office, Operational resilience and UK Third Party governance. The individual will report directly to the UK Technology Head and will represent Technology at required UK legal entity forums, will partner closely with all respective LOB regional technology heads as well as work very closely with the Head of Operations UK Cluster and leadership teams for the UK franchise. You will have the opportunity to manage a small team. Key Responsibilities: Define and maintain a holistic governance framework for activities conducted for Technology on UK legal vehicles which includes accountability for associated governance and information flows and appropriate linkage to and leverage of established policies. Challenge Management Information received, drive consistency thereof, and ensure transparent information is provided in associated review forums. Ensure all the specific requirements associated with the UK regulatory environment are adhered to and documented accordingly. Technology compliance assessment, (with ownership for corrective actions defined) monitoring the list of Technology certified persons to ensure appropriate details on how each individual fulfils their responsibility, including record of governance meetings in place and associated Management Information (MI). Responsible for the monthly SMCR Support meeting, driving the overall agenda and outcomes, ensuring this meets defined standards with matters escalated accordingly Work closely with the UK Senior Manager Oversight Office to ensure Technology is across UK legal entity governance matters and are proactively partnering on current and future change agenda. Maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored. Ensure delivery of critical client services and programs. Maintain close and successful interaction with the UK Regulators, Bank of England, UK Government and Auditors. Represent Technology in related UK legal entity forums with other Products and Functions. Review the Management Control Assessment (MCA) entity that monitors compliance with Senior Manager Regime. Ensure that the framework appropriately supports the Senior Manager responsibility. Support UK Technology Head in meeting responsibilities across CGML board and other required senior governance forums. Work in partnership with the relevant Operational Resilience Heads - to help drive the Operational Resilience programme for the UK. Development Value: This role will provide unique visibility, cross-functional experience and knowledge within Technology and across other Products and Functions. The position involves a significant amount of interaction with senior leaders and direct involvement in a variety of strategic projects. The role will provide a strong understanding of the UK regulatory environment and Citi's business. Qualifications: Significant level of relevant experience Experienced in Technology Risk and with a Legal Entity / Regulatory background in the technology domain. Knowledge of other risk disciplines a plus. Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed. Proficient in developing new ideas to mitigate risk and improve current processes. Prioritises high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Advanced Leadership skills - Operates as a leader, with an understanding and appreciation for diverse backgrounds. Ability to establish and build trust with key stakeholders and business leaders. Strong value system and sense of ethics. Exceptional Communication and presentation skills. Education: Bachelor's/University degree preferred and managerial experience Candidates applying for this role must be aware that the successful candidate must adhere to all of the necessary UK regulatory controls and standards. In order to comply with the requirements of the role, certain Citi entities must take reasonable care to ensure that an employee is certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements Honesty, integrity and reputation Financial soundness Competence and capability This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other relevant background checks Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Jul 04, 2025
Full time
This role is responsible for the oversight, support and ensuring consistent governance frameworks are appropriately documented, embedded and operate effectively across UK Legal entities for Technology. The role has specific focus on UK Legal Entities, most notably Citigroup Global Markets Limited, (Citi's international broker-dealer based in the UK); the London Branch of Citibank NA; Citibank UK Limited (Citi's Consumer business in the UK), Citibank Europe UK and CGME UK. The successful candidate will ensure the organisation meets the regulatory requirements for effective governance for all Technology activities impacting the UK legal entities wherever it is performed globally including Chief Information Office and Chief Information Security Office, Operational resilience and UK Third Party governance. The individual will report directly to the UK Technology Head and will represent Technology at required UK legal entity forums, will partner closely with all respective LOB regional technology heads as well as work very closely with the Head of Operations UK Cluster and leadership teams for the UK franchise. You will have the opportunity to manage a small team. Key Responsibilities: Define and maintain a holistic governance framework for activities conducted for Technology on UK legal vehicles which includes accountability for associated governance and information flows and appropriate linkage to and leverage of established policies. Challenge Management Information received, drive consistency thereof, and ensure transparent information is provided in associated review forums. Ensure all the specific requirements associated with the UK regulatory environment are adhered to and documented accordingly. Technology compliance assessment, (with ownership for corrective actions defined) monitoring the list of Technology certified persons to ensure appropriate details on how each individual fulfils their responsibility, including record of governance meetings in place and associated Management Information (MI). Responsible for the monthly SMCR Support meeting, driving the overall agenda and outcomes, ensuring this meets defined standards with matters escalated accordingly Work closely with the UK Senior Manager Oversight Office to ensure Technology is across UK legal entity governance matters and are proactively partnering on current and future change agenda. Maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored. Ensure delivery of critical client services and programs. Maintain close and successful interaction with the UK Regulators, Bank of England, UK Government and Auditors. Represent Technology in related UK legal entity forums with other Products and Functions. Review the Management Control Assessment (MCA) entity that monitors compliance with Senior Manager Regime. Ensure that the framework appropriately supports the Senior Manager responsibility. Support UK Technology Head in meeting responsibilities across CGML board and other required senior governance forums. Work in partnership with the relevant Operational Resilience Heads - to help drive the Operational Resilience programme for the UK. Development Value: This role will provide unique visibility, cross-functional experience and knowledge within Technology and across other Products and Functions. The position involves a significant amount of interaction with senior leaders and direct involvement in a variety of strategic projects. The role will provide a strong understanding of the UK regulatory environment and Citi's business. Qualifications: Significant level of relevant experience Experienced in Technology Risk and with a Legal Entity / Regulatory background in the technology domain. Knowledge of other risk disciplines a plus. Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed. Proficient in developing new ideas to mitigate risk and improve current processes. Prioritises high impact potential problems effectively. Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment. Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements. Advanced Leadership skills - Operates as a leader, with an understanding and appreciation for diverse backgrounds. Ability to establish and build trust with key stakeholders and business leaders. Strong value system and sense of ethics. Exceptional Communication and presentation skills. Education: Bachelor's/University degree preferred and managerial experience Candidates applying for this role must be aware that the successful candidate must adhere to all of the necessary UK regulatory controls and standards. In order to comply with the requirements of the role, certain Citi entities must take reasonable care to ensure that an employee is certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements Honesty, integrity and reputation Financial soundness Competence and capability This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other relevant background checks Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Vacancy No 5358 Job Title AREA SALES MANAGER Location: NORTH UK PLEASE NOTE: CANDIDATES SHOULD IDEALLY BE BASED WITHIN A REASONABLE COMMUTABLE DISTANCE TO MANCHESTER (45 MIN 1 HOUR MAX) Job Description Are you a high-performing, driven, and ambitious Area Sales Manager looking for a fresh challenge with a forward-thinking, design-led manufacturer? We are partnered with a highly respected and rapidly growing manufacturer of commercial office furniture solutions, known for their commitment to sustainability, circular production, and cutting-edge design. As they continue to expand across the UK, they re looking to strengthen their presence in the North by appointing a talented Area Sales Manager to take full ownership of a high-potential territory from Manchester to Sheffield to Newcastle. This is a standout opportunity to be part of a business that s not just following trends, but setting them, and to directly shape the growth of a bold and future-focused brand in the UK market. The Company Our client is part of a leading European group and has spent decades delivering exceptional workplace furniture solutions across commercial, educational, and hospitality sectors. They have state-of-the-art manufacturing facilities, a growing UK footprint, and a mission to deliver products that combine aesthetics, function, and sustainability. Backed by an agile and collaborative team culture, they offer the tools, support, and freedom for ambitious professionals to thrive, innovate, and make a real impact. Key responsibilities: Take full responsibility for developing business across the North, with a key focus on the Northwest, M62 corridor, Sheffield up to Newcastle. Build, grow, and manage relationships with a wide network of dealers, resellers, interior designers, and architects Drive sales by nurturing leads, managing long-term specification projects, and opening new business channels Deliver engaging product awareness sessions, CPDs, and account reviews to elevate brand understanding and loyalty Attend key industry events, exhibitions, and dealer meetings to strengthen visibility and market presence Work closely with UK and European teams to offer best-in-class service and project support Host key clients at cutting-edge manufacturing sites in Europe Knowledge, Skills and Experience Required ESSENTIAL Strong experience in B2B field sales, ideally in commercial furniture or from interior design-led products or solutions A natural networker and relationship builder who thrives in fast-paced, client-facing environments Proven track record managing dealer relationships, reseller channels, and the A&D community A self-starter with an entrepreneurial mindset, confident working autonomously while collaborating as part of a wider team Skilled in navigating short, medium and long-term project sales, tenders, and detailed client proposals ideally, you ll have an established network in the region, but more importantly, you ll bring passion, energy, and determination to grow Located within 60 minutes of Manchester to access the regional showroom when needed Why this role? Join a business that is reshaping the UK interiors landscape with sustainability, innovation and design at its heart Represent beautiful, high-quality products that you can be genuinely proud to sell Have a real say in how the brand grows and develops in your region, you won t be micromanaged Be supported by a talented and passionate UK & European team who value initiative and reward success SALARY & BENEFITS HIGH BASIC SALARY (up to £45,000 - larger basic available D.O.E) + UNCAPPED COMMISSION STRUCTURE (1.5% of turnover Paid monthly on sales intake) TRAVEL ALLOWANCE / CAR / CAR ALLOWANCE + PENSION + MOBILE + LAPTOP + 22 DAYS HOLIDAY (Growing to 27 Days with service) + STRONG CAREER ADVANCEMENT OPPORTUNITIES
Jul 04, 2025
Full time
Vacancy No 5358 Job Title AREA SALES MANAGER Location: NORTH UK PLEASE NOTE: CANDIDATES SHOULD IDEALLY BE BASED WITHIN A REASONABLE COMMUTABLE DISTANCE TO MANCHESTER (45 MIN 1 HOUR MAX) Job Description Are you a high-performing, driven, and ambitious Area Sales Manager looking for a fresh challenge with a forward-thinking, design-led manufacturer? We are partnered with a highly respected and rapidly growing manufacturer of commercial office furniture solutions, known for their commitment to sustainability, circular production, and cutting-edge design. As they continue to expand across the UK, they re looking to strengthen their presence in the North by appointing a talented Area Sales Manager to take full ownership of a high-potential territory from Manchester to Sheffield to Newcastle. This is a standout opportunity to be part of a business that s not just following trends, but setting them, and to directly shape the growth of a bold and future-focused brand in the UK market. The Company Our client is part of a leading European group and has spent decades delivering exceptional workplace furniture solutions across commercial, educational, and hospitality sectors. They have state-of-the-art manufacturing facilities, a growing UK footprint, and a mission to deliver products that combine aesthetics, function, and sustainability. Backed by an agile and collaborative team culture, they offer the tools, support, and freedom for ambitious professionals to thrive, innovate, and make a real impact. Key responsibilities: Take full responsibility for developing business across the North, with a key focus on the Northwest, M62 corridor, Sheffield up to Newcastle. Build, grow, and manage relationships with a wide network of dealers, resellers, interior designers, and architects Drive sales by nurturing leads, managing long-term specification projects, and opening new business channels Deliver engaging product awareness sessions, CPDs, and account reviews to elevate brand understanding and loyalty Attend key industry events, exhibitions, and dealer meetings to strengthen visibility and market presence Work closely with UK and European teams to offer best-in-class service and project support Host key clients at cutting-edge manufacturing sites in Europe Knowledge, Skills and Experience Required ESSENTIAL Strong experience in B2B field sales, ideally in commercial furniture or from interior design-led products or solutions A natural networker and relationship builder who thrives in fast-paced, client-facing environments Proven track record managing dealer relationships, reseller channels, and the A&D community A self-starter with an entrepreneurial mindset, confident working autonomously while collaborating as part of a wider team Skilled in navigating short, medium and long-term project sales, tenders, and detailed client proposals ideally, you ll have an established network in the region, but more importantly, you ll bring passion, energy, and determination to grow Located within 60 minutes of Manchester to access the regional showroom when needed Why this role? Join a business that is reshaping the UK interiors landscape with sustainability, innovation and design at its heart Represent beautiful, high-quality products that you can be genuinely proud to sell Have a real say in how the brand grows and develops in your region, you won t be micromanaged Be supported by a talented and passionate UK & European team who value initiative and reward success SALARY & BENEFITS HIGH BASIC SALARY (up to £45,000 - larger basic available D.O.E) + UNCAPPED COMMISSION STRUCTURE (1.5% of turnover Paid monthly on sales intake) TRAVEL ALLOWANCE / CAR / CAR ALLOWANCE + PENSION + MOBILE + LAPTOP + 22 DAYS HOLIDAY (Growing to 27 Days with service) + STRONG CAREER ADVANCEMENT OPPORTUNITIES
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Jul 03, 2025
Full time
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Social network you want to login/join with: In'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs with 30 Autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. As a Which? Trusted trader we are proud to be 100% committed to customer service and satisfaction. Do you have previous management experience and a passion for customer relations? Can you adapt yourself to deal with changing priorities and varied workstreams? If so, this could be the role for you Our Centre Managers are responsible for the overall management and leadership of their centre and team and are ultimately accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties. This is a hands-on role so you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation. About The Role Centre Manager responsibilities will include: Being proactive in achieving and/or exceeding sales targets and operating budgets Driving the quality and consistency of customer service Ensuring transaction and customer satisfaction targets are achieved Efficiently managing any customer complaints Effectively managing the team and resources to build a strong reputation for our brand within the local area Managing all stock and ordering requirements Being involved with the development of the Centre, including PR and marketing to raise business profile A minimum of 2 years' experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team. Company pension Cycle to work scheme Life insurance On-site parking Referral programme Supplemental pay types: Performance bonus Quarterly bonus Skills Needed About The Company We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely. 100% Commitment to Customer Service The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey. Manufacturer approved parts We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status. Trained and Qualified Technicians All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own. Company Culture We are a Which? Trusted Trader And proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which? Wi-Fi, Coffee, Comfortable Sofas Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait. 75% Repeat Customers IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Jul 03, 2025
Full time
Social network you want to login/join with: In'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs with 30 Autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. As a Which? Trusted trader we are proud to be 100% committed to customer service and satisfaction. Do you have previous management experience and a passion for customer relations? Can you adapt yourself to deal with changing priorities and varied workstreams? If so, this could be the role for you Our Centre Managers are responsible for the overall management and leadership of their centre and team and are ultimately accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties. This is a hands-on role so you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation. About The Role Centre Manager responsibilities will include: Being proactive in achieving and/or exceeding sales targets and operating budgets Driving the quality and consistency of customer service Ensuring transaction and customer satisfaction targets are achieved Efficiently managing any customer complaints Effectively managing the team and resources to build a strong reputation for our brand within the local area Managing all stock and ordering requirements Being involved with the development of the Centre, including PR and marketing to raise business profile A minimum of 2 years' experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team. Company pension Cycle to work scheme Life insurance On-site parking Referral programme Supplemental pay types: Performance bonus Quarterly bonus Skills Needed About The Company We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely. 100% Commitment to Customer Service The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey. Manufacturer approved parts We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status. Trained and Qualified Technicians All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own. Company Culture We are a Which? Trusted Trader And proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which? Wi-Fi, Coffee, Comfortable Sofas Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait. 75% Repeat Customers IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Principal DevOps Engineer page is loaded Principal DevOps Engineer Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R3743 The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview This DevOps engineer will be leading the implementation of automated software delivery for TP ICAPs platforms, with an emphasis on incorporating testing into the CI/CD process, to deliver change at pace whilst maintaining stability The role requires a business minded, highly collaborative, team-focussed DevOps engineer with exceptional communication skills to work with developers and testers in DevOps principles. Role Responsibilities Increase stability and velocity through process improvement and tooling Reduce manual overhead involved in software releases by fully automating delivery pipelines that includes testing Support the business in adopting processes and techniques to support an agile delivery model Work with architects, developers, testers and operations to automate builds, deployment and release of applications running in the cloud and on-premise Provide guidance on industry best practices for software deployment, development, and observability Engineer tooling to implement those practices Assist and architect where appropriate solutions using containerisation and serverless technologies Drive automation for environment management, logging and monitoring Engage with vendors and service providers to build strong relationships that can be leveraged by directly influencing products and services in the interest of the company, enabling the negotiation of favourable terms and extracting the best possible use of external resources To fulfil any additional / ad hoc duties as required to meet the needs of the business. Experience / Competences Essential Deep and broad experience of AWS Cloud platform and services DevOps and SRE principles Very good working knowledge of incorporating testing into CI/CD pipelines Understanding of various deployment patterns such as blue-green and canary Platforms; Windows Server, Amazon Linux, RHEL, Ubuntu Proficiency in at least one of the following scripting languages; Python, GO, PowerShell, Bash, Groovy Programming language with a working knowledge in at least one of Java, C# (.NET Framework/Core), JavaScript (Node.js), Ruby, C++ Developer tooling; Full stack CI/CD, GitLab, Jenkins, Sonatype Nexus Knowledge and working experience of containerising application components including writing DockerFiles and deploying to Kubernetes Deep understanding of pipelines as code Observability concepts and tooling; Opensearch, Cribl, Grafana, Prometheus, CloudWatch Experience of working with agile teams Job Band & Level: Manager / 7 Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London About Us Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter. You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success. More about us TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group. Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow. Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth. And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.
Jul 03, 2025
Full time
Principal DevOps Engineer page is loaded Principal DevOps Engineer Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R3743 The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview This DevOps engineer will be leading the implementation of automated software delivery for TP ICAPs platforms, with an emphasis on incorporating testing into the CI/CD process, to deliver change at pace whilst maintaining stability The role requires a business minded, highly collaborative, team-focussed DevOps engineer with exceptional communication skills to work with developers and testers in DevOps principles. Role Responsibilities Increase stability and velocity through process improvement and tooling Reduce manual overhead involved in software releases by fully automating delivery pipelines that includes testing Support the business in adopting processes and techniques to support an agile delivery model Work with architects, developers, testers and operations to automate builds, deployment and release of applications running in the cloud and on-premise Provide guidance on industry best practices for software deployment, development, and observability Engineer tooling to implement those practices Assist and architect where appropriate solutions using containerisation and serverless technologies Drive automation for environment management, logging and monitoring Engage with vendors and service providers to build strong relationships that can be leveraged by directly influencing products and services in the interest of the company, enabling the negotiation of favourable terms and extracting the best possible use of external resources To fulfil any additional / ad hoc duties as required to meet the needs of the business. Experience / Competences Essential Deep and broad experience of AWS Cloud platform and services DevOps and SRE principles Very good working knowledge of incorporating testing into CI/CD pipelines Understanding of various deployment patterns such as blue-green and canary Platforms; Windows Server, Amazon Linux, RHEL, Ubuntu Proficiency in at least one of the following scripting languages; Python, GO, PowerShell, Bash, Groovy Programming language with a working knowledge in at least one of Java, C# (.NET Framework/Core), JavaScript (Node.js), Ruby, C++ Developer tooling; Full stack CI/CD, GitLab, Jenkins, Sonatype Nexus Knowledge and working experience of containerising application components including writing DockerFiles and deploying to Kubernetes Deep understanding of pipelines as code Observability concepts and tooling; Opensearch, Cribl, Grafana, Prometheus, CloudWatch Experience of working with agile teams Job Band & Level: Manager / 7 Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London About Us Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter. You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success. More about us TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group. Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow. Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth. And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.
Ernest Gordon Recruitment Limited
Newcastle Upon Tyne, Tyne And Wear
Business Development Executive (Automotive Products) 45,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only Newcastle / A69 Corridor Are you a keen salesperson with experience in B2B sales looking to join a well-established company that offers a lucrative earning potential with uncapped commission and a company car? Are you a car salesperson looking for a healthier work life balance, in a position that is a weekdays only role and field based? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Newcastle and Middlesborough, and then across to Carlisle. If you are experienced in car sales, and looking for a weekdays only role, that offers an excellent earning potential with uncapped commission and a company car, apply today. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages across Newcastle, Middlesborough to Carlisle Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience in car sales Full UK Driving License Key Words: Business, Development, Executive, Chemicals, Automotive, Newcastle, Middlesborough, Northeast, Travel Job Reference: BBBH20472 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jul 02, 2025
Full time
Business Development Executive (Automotive Products) 45,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only Newcastle / A69 Corridor Are you a keen salesperson with experience in B2B sales looking to join a well-established company that offers a lucrative earning potential with uncapped commission and a company car? Are you a car salesperson looking for a healthier work life balance, in a position that is a weekdays only role and field based? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Newcastle and Middlesborough, and then across to Carlisle. If you are experienced in car sales, and looking for a weekdays only role, that offers an excellent earning potential with uncapped commission and a company car, apply today. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages across Newcastle, Middlesborough to Carlisle Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience in car sales Full UK Driving License Key Words: Business, Development, Executive, Chemicals, Automotive, Newcastle, Middlesborough, Northeast, Travel Job Reference: BBBH20472 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
You're an experienced agricultural machinery sales professional aspiring to work for a manufacturer of award winning, innovative farming technologies. In this role, you will be tasked with developing distribution opportunities among dealerships throughout the territory. You will manage the full sales process from initial contact through to aftersales and relationship management. You'll benefit from working for a premium brand with a respected product portfolio. The role will give you plenty of autonomy. While an existing ledger would be desirable, the role will utilise your ability to gather key market insights and feed into the company's wider commercial strategy. Key Responsibilities: Identify and nurture new business relationships across a substantial territory. Play a key collaborative role alongside sales, marketing and senior management teams. Build and maintain strong relationships with dealers, distributors, and key accounts. Develop and implement strategic plans to grow market share and increase brand visibility. Maintain a consistent presence at trade shows, exhibitions, and on-farm demos to showcase product range. Provide market insights to inform product development and marketing efforts. Ensure excellent customer support and service delivery. Contribute towards regular technical visits to market-leading manufacturing facility. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an allied sector is a minimum requirement. An existing ledger would be preferred. Sound technical understanding/interest in agricultural machinery. Ability to drive sales growth. Build longstanding customer relationships. Embrace and contribute towards a strong team ethic. Full driving license. What you can expect: Competitive base salary + bonus + commission. Company vehicle or car allowance. Career development potential + consistent CPD opportunities. Take on x20 existing accounts. 28 days of Annual Leave. To apply: For more information and an informal confidential discussion please call Jon Handley on: Office or e-mail your CV and covering letter to De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Jul 02, 2025
Full time
You're an experienced agricultural machinery sales professional aspiring to work for a manufacturer of award winning, innovative farming technologies. In this role, you will be tasked with developing distribution opportunities among dealerships throughout the territory. You will manage the full sales process from initial contact through to aftersales and relationship management. You'll benefit from working for a premium brand with a respected product portfolio. The role will give you plenty of autonomy. While an existing ledger would be desirable, the role will utilise your ability to gather key market insights and feed into the company's wider commercial strategy. Key Responsibilities: Identify and nurture new business relationships across a substantial territory. Play a key collaborative role alongside sales, marketing and senior management teams. Build and maintain strong relationships with dealers, distributors, and key accounts. Develop and implement strategic plans to grow market share and increase brand visibility. Maintain a consistent presence at trade shows, exhibitions, and on-farm demos to showcase product range. Provide market insights to inform product development and marketing efforts. Ensure excellent customer support and service delivery. Contribute towards regular technical visits to market-leading manufacturing facility. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an allied sector is a minimum requirement. An existing ledger would be preferred. Sound technical understanding/interest in agricultural machinery. Ability to drive sales growth. Build longstanding customer relationships. Embrace and contribute towards a strong team ethic. Full driving license. What you can expect: Competitive base salary + bonus + commission. Company vehicle or car allowance. Career development potential + consistent CPD opportunities. Take on x20 existing accounts. 28 days of Annual Leave. To apply: For more information and an informal confidential discussion please call Jon Handley on: Office or e-mail your CV and covering letter to De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Customer Service and Sales Specialist Client and Product Support Specialist Salary £25,000 + £6,000 Comms Based: Normanton site based. Your new role As a Client and Product Support Specialist, you will be responsible for achieving high sales and converting quotes into orders while providing exceptional service to both potential and existing customers. This role focusses on increasing sales of specialised product lines, meeting agreed response times, ensuring profitability, and building lasting business relationships. Attain an agreed KPI quote-to-order conversion rate.Respond to all quotations within 24 hours to meet KPI requirements.Proactively manage and follow up on active quotations directly with customers.Identify opportunities to upsell and cross-sell on each quotation and send them on the same day.Achieve pre-agreed margin targets for each product category.Collaborate with account managers on quotations exceeding £2,500.Maintain comprehensive and up-to-date records in the CRM system.Negotiate with suppliers to secure the best business packages, including pricing, rebates, and payment terms.Monitor product and supplier compliance with company terms and conditions, staying informed about differences between EU and UK product certifications.Investigate and resolve vendor and product specification queries as needed. What you'll need to succeed At least 2 years of experience in a similar role is advantageous.Proficiency in accurately pricing and maximising profitability while protecting gross profit margins.Strong negotiation skills.Understanding the full cost implications of sourcing decisions (product, freight, duty, stock holding, handling, returns).Proficiency in Microsoft Office (Outlook, Word, Excel).Ability to multitask, organise, set priorities, and meet deadlines.Adaptability to change.Excellent verbal and written communication skills.Knowledge of customer base, customer needs, and sales cycle is beneficial.Familiarity with products, competitors, and dealer networks is desirable. What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 01, 2025
Full time
Customer Service and Sales Specialist Client and Product Support Specialist Salary £25,000 + £6,000 Comms Based: Normanton site based. Your new role As a Client and Product Support Specialist, you will be responsible for achieving high sales and converting quotes into orders while providing exceptional service to both potential and existing customers. This role focusses on increasing sales of specialised product lines, meeting agreed response times, ensuring profitability, and building lasting business relationships. Attain an agreed KPI quote-to-order conversion rate.Respond to all quotations within 24 hours to meet KPI requirements.Proactively manage and follow up on active quotations directly with customers.Identify opportunities to upsell and cross-sell on each quotation and send them on the same day.Achieve pre-agreed margin targets for each product category.Collaborate with account managers on quotations exceeding £2,500.Maintain comprehensive and up-to-date records in the CRM system.Negotiate with suppliers to secure the best business packages, including pricing, rebates, and payment terms.Monitor product and supplier compliance with company terms and conditions, staying informed about differences between EU and UK product certifications.Investigate and resolve vendor and product specification queries as needed. What you'll need to succeed At least 2 years of experience in a similar role is advantageous.Proficiency in accurately pricing and maximising profitability while protecting gross profit margins.Strong negotiation skills.Understanding the full cost implications of sourcing decisions (product, freight, duty, stock holding, handling, returns).Proficiency in Microsoft Office (Outlook, Word, Excel).Ability to multitask, organise, set priorities, and meet deadlines.Adaptability to change.Excellent verbal and written communication skills.Knowledge of customer base, customer needs, and sales cycle is beneficial.Familiarity with products, competitors, and dealer networks is desirable. What you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Business Development Manager Watford 75K Basic + 15K Guaranteed + share options Global Technical Sales Our client is looking for a Senior Business Development Manager to make a mark in global technical sales. They are offering a 75K basic salary, with a 15K guarantee and share options, for the right sales leader who's ready to drive international growth and lead from the front. Our client is a market leader in technology solutions. They have an impressive 30-year track record, 30m turnover, and 10% year-on-year growth projected. Now, they're looking for an ambitious Senior Business Development Manager to join their Hertfordshire HQ. If you thrive on proactive B2B sales, technical products, and working with dealers and distributors worldwide, this is your opportunity. What's in it for you? 75,000 basic salary + 15,000 guaranteed bonus in year one + share options. Join a business with strong year-on-year growth and real career progression - Head of Sales awaits for the right person. Established brand, strong support, and the opportunity to work with the best in the industry. Office-based role, working in a collaborative and high-performing team. What will you do as Senior Business Development Manager? Sell industry-leading technology products to a global dealer and distributor network, from the heart of their Watford office. Build, nurture, and expand B2B accounts across key sectors, including defence & security, emergency services, leisure & retail. Manage the complete sales cycle, bring technical detail to life for customers, and deliver proactive sales performance. Work closely with an experienced team, championing high standards in sales leadership and account management. Play a pivotal role in their future. Progression to Head of Sales is on the table as you demonstrate your impact. Are you the Senior Business Development Manager they need? You bring extensive B2B product sales experience, ideally with technical solutions (but they're open to impressive sales achievers from other backgrounds). Demonstrated success in sales team management, sales leadership, and strategic account growth. Comfortable working globally with dealers and distributors, and excited by the challenge of complex sales. Driven by growth with a proactive approach to both new business and account management. Office-based in Watford, ready to contribute to a lively, ambitious sales culture. Ready to take on the Senior Business Development Manager challenge and fast-track your sales career? Apply now and discover what your future could look like in a business that never stands still. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our Privacy Policy and Candidate Privacy Notice
Jul 01, 2025
Full time
Senior Business Development Manager Watford 75K Basic + 15K Guaranteed + share options Global Technical Sales Our client is looking for a Senior Business Development Manager to make a mark in global technical sales. They are offering a 75K basic salary, with a 15K guarantee and share options, for the right sales leader who's ready to drive international growth and lead from the front. Our client is a market leader in technology solutions. They have an impressive 30-year track record, 30m turnover, and 10% year-on-year growth projected. Now, they're looking for an ambitious Senior Business Development Manager to join their Hertfordshire HQ. If you thrive on proactive B2B sales, technical products, and working with dealers and distributors worldwide, this is your opportunity. What's in it for you? 75,000 basic salary + 15,000 guaranteed bonus in year one + share options. Join a business with strong year-on-year growth and real career progression - Head of Sales awaits for the right person. Established brand, strong support, and the opportunity to work with the best in the industry. Office-based role, working in a collaborative and high-performing team. What will you do as Senior Business Development Manager? Sell industry-leading technology products to a global dealer and distributor network, from the heart of their Watford office. Build, nurture, and expand B2B accounts across key sectors, including defence & security, emergency services, leisure & retail. Manage the complete sales cycle, bring technical detail to life for customers, and deliver proactive sales performance. Work closely with an experienced team, championing high standards in sales leadership and account management. Play a pivotal role in their future. Progression to Head of Sales is on the table as you demonstrate your impact. Are you the Senior Business Development Manager they need? You bring extensive B2B product sales experience, ideally with technical solutions (but they're open to impressive sales achievers from other backgrounds). Demonstrated success in sales team management, sales leadership, and strategic account growth. Comfortable working globally with dealers and distributors, and excited by the challenge of complex sales. Driven by growth with a proactive approach to both new business and account management. Office-based in Watford, ready to contribute to a lively, ambitious sales culture. Ready to take on the Senior Business Development Manager challenge and fast-track your sales career? Apply now and discover what your future could look like in a business that never stands still. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our Privacy Policy and Candidate Privacy Notice
Depot Manager Essex (Commutable from Harlow, Epping, Ongar, Chelmsford) Bonus + Company vehicle + Life Assurance + Benefits + Pension Position for a Commercially minded Depot Manager to run the day to day operations of a thriving industrial vehicle and machinery dealer. Do you have a background in management, a proven sales record and want something with lucrative earning potential? The company are an established Industrial Vehicle and Machinery dealer requiring someone to lead the strategic and commercial direction for the branch. The role involves overseeing sales, operations and people management on site. Your targets will be sales and efficiencies based. You will have accountability for hiring and firing, day to day operations, people management and the P&L. Here is a great chance to join an established company, have autonomy and be able to operate a key site for them. The Role: Depot Manager Oversee Sales, Operations and People Management Industrial Vehicle Dealer Candidate Requirements: Background in Plant, Machinery, Agriculture, HGV's or similar Management and Sales experience Consultant: Sebastian Petitti Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Branch Manager, Depot Manager, Sales Manager, Plant, Construction, Machinery, Agriculture, HGV, Powered Access, Off Highway, Agricultural, Tractors, Diggers, Dumpers, Telehandlers, P&L, Sales, Operations, Essex, Chipping Ongar, Chelmsford, Harlow, HND, ONC, HNC, NVQ
Jun 30, 2025
Full time
Depot Manager Essex (Commutable from Harlow, Epping, Ongar, Chelmsford) Bonus + Company vehicle + Life Assurance + Benefits + Pension Position for a Commercially minded Depot Manager to run the day to day operations of a thriving industrial vehicle and machinery dealer. Do you have a background in management, a proven sales record and want something with lucrative earning potential? The company are an established Industrial Vehicle and Machinery dealer requiring someone to lead the strategic and commercial direction for the branch. The role involves overseeing sales, operations and people management on site. Your targets will be sales and efficiencies based. You will have accountability for hiring and firing, day to day operations, people management and the P&L. Here is a great chance to join an established company, have autonomy and be able to operate a key site for them. The Role: Depot Manager Oversee Sales, Operations and People Management Industrial Vehicle Dealer Candidate Requirements: Background in Plant, Machinery, Agriculture, HGV's or similar Management and Sales experience Consultant: Sebastian Petitti Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Branch Manager, Depot Manager, Sales Manager, Plant, Construction, Machinery, Agriculture, HGV, Powered Access, Off Highway, Agricultural, Tractors, Diggers, Dumpers, Telehandlers, P&L, Sales, Operations, Essex, Chipping Ongar, Chelmsford, Harlow, HND, ONC, HNC, NVQ
We are on the hunt for top talent across the board to join our mission. Commodity Trader - Nigeria Supply (Metals) Location Employment Type Full time Department BD About the role We are looking for smart, aggressive sales traders to pair up with our partnerships sales associates and drive our Revenue team's numbers. This role is a hybrid of a commodities sales trading role (80%) and a SME software account management role (20%). Our company is at an inflection point - shifting from a Trafigura/Glencore trading model participating in commodity markets to a scalable, asset-light managed marketplace matching and offering liquidity to buyers and sellers. You will be vital in this transition - acting as a sales trader early in a sales pipeline and an account manager later. You will exercise your industry knowledge and experience to get both new leads and your existing accounts to transact through us, and then use your sales/account management skills to growing the portion of an existing customers' businesses we manage. We hire from everywhere. The backgrounds of our current BD team range from former Facebook ads salespeople and supercar dealers to architects and investment bankers (and of course a lot of sales traders). Key Responsibilities Selling our material offerings/purchasing needs - while our partnership sales associates take prospects through our technology offerings, you'll be developing a keen understanding of their business needs and take them through the specific commodities our customers have liquidity in and how our offering will help. Getting 1st transaction through - after the first meeting, you will match up our existing customers' needs with your new prospect. You'll be in frequent contact until we get them over the finish line to their first transaction, where our logistics and operations teams will take over and execute physical delivery. Nurturing accounts - after an initial transaction, you'll be responsible for ensuring our accounts keep transacting and consistently grow the share of their business transacting through Safi. You'll develop intuition for customer issues and problems with our offering, relaying these back to our product and engineering teams and working with them to figure out solutions. Requirements 2+ years experience with trading recyclates, commodities or the recycling industry generally - ideally buying metals. Willingness to travel across your geography coverage. Structured and numerate thought process. Enjoy using technology to make yourself more efficient at your work.
Jun 29, 2025
Full time
We are on the hunt for top talent across the board to join our mission. Commodity Trader - Nigeria Supply (Metals) Location Employment Type Full time Department BD About the role We are looking for smart, aggressive sales traders to pair up with our partnerships sales associates and drive our Revenue team's numbers. This role is a hybrid of a commodities sales trading role (80%) and a SME software account management role (20%). Our company is at an inflection point - shifting from a Trafigura/Glencore trading model participating in commodity markets to a scalable, asset-light managed marketplace matching and offering liquidity to buyers and sellers. You will be vital in this transition - acting as a sales trader early in a sales pipeline and an account manager later. You will exercise your industry knowledge and experience to get both new leads and your existing accounts to transact through us, and then use your sales/account management skills to growing the portion of an existing customers' businesses we manage. We hire from everywhere. The backgrounds of our current BD team range from former Facebook ads salespeople and supercar dealers to architects and investment bankers (and of course a lot of sales traders). Key Responsibilities Selling our material offerings/purchasing needs - while our partnership sales associates take prospects through our technology offerings, you'll be developing a keen understanding of their business needs and take them through the specific commodities our customers have liquidity in and how our offering will help. Getting 1st transaction through - after the first meeting, you will match up our existing customers' needs with your new prospect. You'll be in frequent contact until we get them over the finish line to their first transaction, where our logistics and operations teams will take over and execute physical delivery. Nurturing accounts - after an initial transaction, you'll be responsible for ensuring our accounts keep transacting and consistently grow the share of their business transacting through Safi. You'll develop intuition for customer issues and problems with our offering, relaying these back to our product and engineering teams and working with them to figure out solutions. Requirements 2+ years experience with trading recyclates, commodities or the recycling industry generally - ideally buying metals. Willingness to travel across your geography coverage. Structured and numerate thought process. Enjoy using technology to make yourself more efficient at your work.
The main purpose of the role is to ensure the Underwriter s and the Review, Booking and Funding team are working in accordance with UK policy rules and regulatory requirements, whilst maintaining Service Level Adherence targets. Supporting the development of both teams from an individual and a business growth perspective. PRINCIPAL ACCOUNTABILITIES: • In conjunction with the Compliance Team, undertake statistically representative sampling (proposal reviews) of deals paid out • Manage Underwriters to ensure they are underwriting company proposals in accordance with credit policy rules, retail portfolio quality and service level adherence targets • Pre-emptively reviews Underwriting work queues in accordance with agreed work queue status review targets; takes appropriate action to ensure team and individual • Underwriter adherence to (time bound) service level agreement and service level intention targets • Acts as escalation point for inbound dealer and Account Manager enquiry calls in the event they cannot be resolved by Underwriters • Ensures Credit Director is aware of potential issues associated with proposal backlog • Works with IT resource(s) and the IT vendor to develop business rules that underpin the Proposal Management System (Genus) work queues • ensures Underwriters are sufficiently trained in the use of the Proposal Management System (Genus) and supporting business process • Works with the Management Information System Coordinator to develop department specific management information reports (content, format, frequency, distribution, timeframes) as and when required. • Undertake testing and tuning of the retail and commercial scorecards • Adhere to formal UK and regulatory processes and policies, including, but not limited to: KYC, AML, CONC, Affordability, Mental capacity and Vulnerability. • Review SLA adherence and performance reports (in conjunction with Credit Director) • When required, answers inbound dealer and Account Manager Enquiry calls. IT Skills Profile: • Excel; Intermediary level • Word: Intermediary level • PowerPoint: Intermediary level • Proposal Management System • Workflow management • Some practical experience in IT systems requirements gathering and documentation • Knowledge of Google Suite is advantageous KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years experience in an equivalent role in financial services • Experience in the automotive or consumer finance industry is a plus • Practical experience with scorecard design and testing • Understands the commercial and risk implications associated with timely and accurate credit/ lending decisions, dealer satisfaction and compliance levels; is able to balance them to dealer and regulatory agency satisfaction
Jun 29, 2025
Full time
The main purpose of the role is to ensure the Underwriter s and the Review, Booking and Funding team are working in accordance with UK policy rules and regulatory requirements, whilst maintaining Service Level Adherence targets. Supporting the development of both teams from an individual and a business growth perspective. PRINCIPAL ACCOUNTABILITIES: • In conjunction with the Compliance Team, undertake statistically representative sampling (proposal reviews) of deals paid out • Manage Underwriters to ensure they are underwriting company proposals in accordance with credit policy rules, retail portfolio quality and service level adherence targets • Pre-emptively reviews Underwriting work queues in accordance with agreed work queue status review targets; takes appropriate action to ensure team and individual • Underwriter adherence to (time bound) service level agreement and service level intention targets • Acts as escalation point for inbound dealer and Account Manager enquiry calls in the event they cannot be resolved by Underwriters • Ensures Credit Director is aware of potential issues associated with proposal backlog • Works with IT resource(s) and the IT vendor to develop business rules that underpin the Proposal Management System (Genus) work queues • ensures Underwriters are sufficiently trained in the use of the Proposal Management System (Genus) and supporting business process • Works with the Management Information System Coordinator to develop department specific management information reports (content, format, frequency, distribution, timeframes) as and when required. • Undertake testing and tuning of the retail and commercial scorecards • Adhere to formal UK and regulatory processes and policies, including, but not limited to: KYC, AML, CONC, Affordability, Mental capacity and Vulnerability. • Review SLA adherence and performance reports (in conjunction with Credit Director) • When required, answers inbound dealer and Account Manager Enquiry calls. IT Skills Profile: • Excel; Intermediary level • Word: Intermediary level • PowerPoint: Intermediary level • Proposal Management System • Workflow management • Some practical experience in IT systems requirements gathering and documentation • Knowledge of Google Suite is advantageous KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years experience in an equivalent role in financial services • Experience in the automotive or consumer finance industry is a plus • Practical experience with scorecard design and testing • Understands the commercial and risk implications associated with timely and accurate credit/ lending decisions, dealer satisfaction and compliance levels; is able to balance them to dealer and regulatory agency satisfaction
Sales Controller - Used Car Superstore Lead a High-Performing Team at a Major Independent Dealership Are you ready to take the next step in your automotive sales career? Our client is a market-leading used car dealership offering one of the widest vehicle selections in the industry - every make, model, and brand to suit every customer. They're now looking for an experienced and ambitious Sales Controller to lead their dynamic sales team to even greater success. This role is ideal for a high-performing Business Manager or Transaction Manager who's ready to step up and thrive in a more senior, results-driven position. Why This Opportunity Stands Out Sell to the full market with access to virtually every vehicle brand and model Join a forward-thinking, target-focused team in a high-volume, fast-paced environment Work for a company that values ambition, innovation, and top-tier performance What You'll Be Doing Leading, managing and motivating the sales team to consistently deliver exceptional results Driving daily operations including deal files, customer handovers, and sales funnel management Maintaining showroom standards, vehicle presentation, and overall customer experience Maximising every sales opportunity and ensuring the team exceeds performance and manufacturer targets Collaborating with other departments to streamline operations and enhance the customer journey Embedding a culture of continuous improvement, accountability, and customer focus What We're Looking For A proven background in automotive sales with a strong performance track record Experience in leading or supervising a team, with the ability to inspire and influence Excellent communication, negotiation, and customer service skills Commercially minded, target-driven, and tech-savvy Adaptable, proactive, and passionate about the car industry Working Pattern 4 to 5 long days per week, covering both weekdays and weekends (rota-based) Pay and Benefits 42,000 basic salary Realistic OTE with an achievable, uncapped bonus structure Company-wide incentives, performance-based competitions, and additional rewards If you're ready to take the lead in a high-impact sales environment, this is your chance to make a big move in your automotive career.
Jun 28, 2025
Full time
Sales Controller - Used Car Superstore Lead a High-Performing Team at a Major Independent Dealership Are you ready to take the next step in your automotive sales career? Our client is a market-leading used car dealership offering one of the widest vehicle selections in the industry - every make, model, and brand to suit every customer. They're now looking for an experienced and ambitious Sales Controller to lead their dynamic sales team to even greater success. This role is ideal for a high-performing Business Manager or Transaction Manager who's ready to step up and thrive in a more senior, results-driven position. Why This Opportunity Stands Out Sell to the full market with access to virtually every vehicle brand and model Join a forward-thinking, target-focused team in a high-volume, fast-paced environment Work for a company that values ambition, innovation, and top-tier performance What You'll Be Doing Leading, managing and motivating the sales team to consistently deliver exceptional results Driving daily operations including deal files, customer handovers, and sales funnel management Maintaining showroom standards, vehicle presentation, and overall customer experience Maximising every sales opportunity and ensuring the team exceeds performance and manufacturer targets Collaborating with other departments to streamline operations and enhance the customer journey Embedding a culture of continuous improvement, accountability, and customer focus What We're Looking For A proven background in automotive sales with a strong performance track record Experience in leading or supervising a team, with the ability to inspire and influence Excellent communication, negotiation, and customer service skills Commercially minded, target-driven, and tech-savvy Adaptable, proactive, and passionate about the car industry Working Pattern 4 to 5 long days per week, covering both weekdays and weekends (rota-based) Pay and Benefits 42,000 basic salary Realistic OTE with an achievable, uncapped bonus structure Company-wide incentives, performance-based competitions, and additional rewards If you're ready to take the lead in a high-impact sales environment, this is your chance to make a big move in your automotive career.
Senior Product Manager - C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company specializing in helping automotive dealerships increase sales, market share, and reduce costs per acquisition. We are committed to developing innovative solutions and providing high levels of accountability and customer service. We are currently hiring for a Senior Product Manager - WAKEFIELD/HYBRID PREFERRED to support our expanding team and growing client base. If you are unable to complete this application due to a disability, please contact us for accommodations or an alternative application process. Who We're Looking For: Senior Product Manager - WAKEFIELD / HYBRID We seek a senior, hands-on product leader to own high-impact initiatives, starting with our AI-infused marketing intelligence platform. This role requires executing independently while collaborating closely with engineering, data, design, product leadership, and executives to bring critical projects from concept to completion. If you are passionate about building impactful products and thrive in discovery, design, and delivery phases, you will excel here. A Day in the Life of a Senior Product Manager - WAKEFIELD/HYBRID/REMOTE Own and drive the product roadmap, aligning with company goals and delivering measurable value. Translate vision into actionable strategies with cross-functional teams. Bridge product vision and engineering execution with clear specifications and timelines. Collaborate for seamless development, integration, and launch. Define and track success metrics, iterating based on feedback. Maintain close stakeholder engagement to adapt roadmaps as needed. Manage the full product lifecycle, including enhancements and new solutions. Mentor junior team members and promote knowledge sharing. Partner across departments for aligned priorities and timely execution. Develop business cases, assess risks, and resource needs. Stay updated on emerging tech, AI/ML applications, and industry trends. Lead product meetings focused on testing, performance, and coordination. Perform additional duties to support organizational growth. What You'll Need to Succeed: Bachelor's degree or equivalent experience. Proven experience in product management, launching complex products. Experience with AI/ML platforms is highly desired. Ability to operate both strategically and tactically. Strong collaboration skills across functions in agile environments. Data-driven decision-making skills. Excellent communication and leadership abilities. Familiarity with product lifecycle and go-to-market strategies. Ability to work independently aligned with company goals. Experience in digital marketing, martech, or automotive platforms is a plus. Compensation and Flexibility Salary is negotiable based on experience. We offer flexible working options: office-based, remote, or hybrid. Working at C-4 Analytics We offer benefits including career development, unlimited paid time off, and more. Visit our careers and culture pages for details. More About C-4 Analytics We excel at delivering real value through innovative, results-driven marketing strategies across platforms like Google, Facebook, Instagram, and Bing. Our team values respect, innovation, and a mix of professionalism and humor. We are committed to environmental and social responsibility and fostering a collaborative, inclusive environment.
Jun 28, 2025
Full time
Senior Product Manager - C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company specializing in helping automotive dealerships increase sales, market share, and reduce costs per acquisition. We are committed to developing innovative solutions and providing high levels of accountability and customer service. We are currently hiring for a Senior Product Manager - WAKEFIELD/HYBRID PREFERRED to support our expanding team and growing client base. If you are unable to complete this application due to a disability, please contact us for accommodations or an alternative application process. Who We're Looking For: Senior Product Manager - WAKEFIELD / HYBRID We seek a senior, hands-on product leader to own high-impact initiatives, starting with our AI-infused marketing intelligence platform. This role requires executing independently while collaborating closely with engineering, data, design, product leadership, and executives to bring critical projects from concept to completion. If you are passionate about building impactful products and thrive in discovery, design, and delivery phases, you will excel here. A Day in the Life of a Senior Product Manager - WAKEFIELD/HYBRID/REMOTE Own and drive the product roadmap, aligning with company goals and delivering measurable value. Translate vision into actionable strategies with cross-functional teams. Bridge product vision and engineering execution with clear specifications and timelines. Collaborate for seamless development, integration, and launch. Define and track success metrics, iterating based on feedback. Maintain close stakeholder engagement to adapt roadmaps as needed. Manage the full product lifecycle, including enhancements and new solutions. Mentor junior team members and promote knowledge sharing. Partner across departments for aligned priorities and timely execution. Develop business cases, assess risks, and resource needs. Stay updated on emerging tech, AI/ML applications, and industry trends. Lead product meetings focused on testing, performance, and coordination. Perform additional duties to support organizational growth. What You'll Need to Succeed: Bachelor's degree or equivalent experience. Proven experience in product management, launching complex products. Experience with AI/ML platforms is highly desired. Ability to operate both strategically and tactically. Strong collaboration skills across functions in agile environments. Data-driven decision-making skills. Excellent communication and leadership abilities. Familiarity with product lifecycle and go-to-market strategies. Ability to work independently aligned with company goals. Experience in digital marketing, martech, or automotive platforms is a plus. Compensation and Flexibility Salary is negotiable based on experience. We offer flexible working options: office-based, remote, or hybrid. Working at C-4 Analytics We offer benefits including career development, unlimited paid time off, and more. Visit our careers and culture pages for details. More About C-4 Analytics We excel at delivering real value through innovative, results-driven marketing strategies across platforms like Google, Facebook, Instagram, and Bing. Our team values respect, innovation, and a mix of professionalism and humor. We are committed to environmental and social responsibility and fostering a collaborative, inclusive environment.
Business Support London, England Full-time Company Description MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we're going. How we get there is up to us. Join us and help Take Us There. The Role The Team Lead, EMEA Customer Operations will support the Client & Account Services Manager, EMEA & APAC in the delivery of a central first-line Client Service and Operational Support to our EMEA clients. As Team Lead, this individual will act in a senior capacity to ensure participants, trading operations, technical onboarding and MiFID II requirements are met. Additionally, the Lead will focus on trading system functionalities, global trading protocols, client satisfaction, client account services, automation and individual and team development. How You'll Help Take Us There Perform general day-to-day support (1st Line) of EMEA trading venues Participant system functionality support: Trade support related issues - Booking, Price Calculations, STP and FIX related queries Additional user setups & permission changes for previously on boarded participants Platform Post-Trade queries e.g., PII - in line with MiFID II, Allocations and Fund accounts Support production inquiries/test trades New platform release and sanity checks Act as oversight for EMEA Client Due Diligence workflow Work with key stakeholders across the business to ensure CDD policy is adhered to Monitor and report against relevant KPIs Ensure that tooling (Loopio) is maintained, and documents remain current Work with the Client & Account Services Manager, EMEA & APAC to undertake analysis and strategic planning to ensure the team is sufficiently trained in all areas and able to perform their daily tasks efficiently and with low error rate Oversee the end-to-end Dealer/Client onboarding configuration process efficiently Act as an escalation point, resolving client issues efficiently while maintaining strong relationships with internal/external stakeholders Working closely with revenue generating teams, Relationship Management / Sales, understanding SRM client's requirements and demands Working closely with other Operational teams, escalating appropriately whilst ensuring client is managed effectively throughout Ensure effective procedures and help guides are in place for the necessary departmental processes Continually work toward a greater level of automation within Customer Operations; ensure initiatives are raised using the correct process and logged accordingly Undertake individual projects and represent Customer Operations in respect to client-facing impacts Collaborate with senior management, sharing insights, client feedback, and recommendations for service improvements What We're Looking For 4+ years' experience within a financial services firm, with client facing and management exposure Knowledge of MarketAxess, e-trading platforms and the fixed income trade life cycle preferred Comprehensive understanding of the regulatory landscape, with specific experience within MiFID II Proficient excel skills, with exposure to Macro/VBA Excellent communication skills with the ability to articulate concisely to Senior Management, and client base Excellent interpersonal skills, with the ability to influence internal and external stakeholders at all levels of seniority Excellent analytical skills and critical thinking abilities, proven ability to prioritise projects, innovative thinking, and a client-focused approach Must be proficient in Excel, and PowerPoint Ability to work both independently and as a team member Self-starter and tenacious; ability to motivate others Adequate management of priorities in multi-task environment English as a requisite, other languages advantageous What You Can Expect from Us Central Location: based at our city offices near St Paul's. Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines Paid Time Off: 25 days annual leave entitlement plus 2 charity days Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a "Share Incentive" plan Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences Collaboration and innovation are integral to our success - it's how we got to where we are and how we'll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees work in the office 4 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.
Jun 28, 2025
Full time
Business Support London, England Full-time Company Description MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we're going. How we get there is up to us. Join us and help Take Us There. The Role The Team Lead, EMEA Customer Operations will support the Client & Account Services Manager, EMEA & APAC in the delivery of a central first-line Client Service and Operational Support to our EMEA clients. As Team Lead, this individual will act in a senior capacity to ensure participants, trading operations, technical onboarding and MiFID II requirements are met. Additionally, the Lead will focus on trading system functionalities, global trading protocols, client satisfaction, client account services, automation and individual and team development. How You'll Help Take Us There Perform general day-to-day support (1st Line) of EMEA trading venues Participant system functionality support: Trade support related issues - Booking, Price Calculations, STP and FIX related queries Additional user setups & permission changes for previously on boarded participants Platform Post-Trade queries e.g., PII - in line with MiFID II, Allocations and Fund accounts Support production inquiries/test trades New platform release and sanity checks Act as oversight for EMEA Client Due Diligence workflow Work with key stakeholders across the business to ensure CDD policy is adhered to Monitor and report against relevant KPIs Ensure that tooling (Loopio) is maintained, and documents remain current Work with the Client & Account Services Manager, EMEA & APAC to undertake analysis and strategic planning to ensure the team is sufficiently trained in all areas and able to perform their daily tasks efficiently and with low error rate Oversee the end-to-end Dealer/Client onboarding configuration process efficiently Act as an escalation point, resolving client issues efficiently while maintaining strong relationships with internal/external stakeholders Working closely with revenue generating teams, Relationship Management / Sales, understanding SRM client's requirements and demands Working closely with other Operational teams, escalating appropriately whilst ensuring client is managed effectively throughout Ensure effective procedures and help guides are in place for the necessary departmental processes Continually work toward a greater level of automation within Customer Operations; ensure initiatives are raised using the correct process and logged accordingly Undertake individual projects and represent Customer Operations in respect to client-facing impacts Collaborate with senior management, sharing insights, client feedback, and recommendations for service improvements What We're Looking For 4+ years' experience within a financial services firm, with client facing and management exposure Knowledge of MarketAxess, e-trading platforms and the fixed income trade life cycle preferred Comprehensive understanding of the regulatory landscape, with specific experience within MiFID II Proficient excel skills, with exposure to Macro/VBA Excellent communication skills with the ability to articulate concisely to Senior Management, and client base Excellent interpersonal skills, with the ability to influence internal and external stakeholders at all levels of seniority Excellent analytical skills and critical thinking abilities, proven ability to prioritise projects, innovative thinking, and a client-focused approach Must be proficient in Excel, and PowerPoint Ability to work both independently and as a team member Self-starter and tenacious; ability to motivate others Adequate management of priorities in multi-task environment English as a requisite, other languages advantageous What You Can Expect from Us Central Location: based at our city offices near St Paul's. Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines Paid Time Off: 25 days annual leave entitlement plus 2 charity days Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a "Share Incentive" plan Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences Collaboration and innovation are integral to our success - it's how we got to where we are and how we'll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees work in the office 4 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.
Join a Market Leader in Commercial Truck Sales! Adams Morey, proud to be a gold standard DAF franchise and part of the Greenhous Group - one of the UK's largest and most respected dealer networks - are looking for an experienced and results-driven Key Account Manager to join our dynamic team. This is an exciting opportunity to work closely with our Head of Sales and manage relationships with some of our largest retail truck customers. As a Key Account Manager, you will play a pivotal role in maintaining and growing our key client relationships while driving new business opportunities. Your focus will be on delivering tailored solutions, maximising finance penetration, and ensuring a first-class customer experience. Hours: Monday to Friday, 8.30 am to 5.00 pm, i.e. 40 hours per week, 30 minutes lunch (unpaid). Salary: Dependent on experience (will be discussed at interview). Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times. Key Responsibilities: Manage and develop relationships with large retail truck customers. Work alongside the Head of Sales to implement sales strategies and growth plans. Sell large capital equipment, focusing on value-added benefits over price. Negotiate effectively with end-users and decision-makers. Maximise finance and service offering penetration to drive profitability. Consistently meet and exceed sales targets Ideally, we are looking for: A proven track record in B2B sales, ideally within the commercial vehicle. Demonstrable experience in sales, ideally within the truck or commercial vehicle industry. Strong understanding of the truck market, customer requirements, and UK sales laws and regulations. Excellent verbal and written communication skills, with the ability to build strong relationships with customers. A customer-centric proactive approach with a commitment to providing tailored solutions and excellent service. Strong time management and organisational skills, with the ability to manage multiple tasks and meet deadlines. Must hold valid UK driver's License (HGV licence is desirable). Strong negotiation and consultative selling skills. Experience working with key accounts and high-value transactions. Self-motivation and the ability to work independently and as part of a wider team. Maintain a high level of cleanliness and a professional appearance. In return we'll offer: Employee Assistance program Mental Health First Aiders within the business Free Flu jabs if you are ineligible through the NHS Free eye test plus £70 contribution towards glasses for display screen users 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33 Free Independent mortgage advice service Pension Scheme Salary Sacrifice(if eligible) Staff Events Free parking Annual Pay Review Career development pathways and training Quarterly Star Awards Additional Benefits Company Pension About the Company Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing. prioritizes your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments. Register and upload your CV to apply with just one click Sign Up To Our Emails Get the hottest news, events, and promotions sent straight to your inbox The Morning After - Truck news delivered direct to your inbox The Friday Trader - For the latest truck deals & supplier promotions Get the app for the best HGV Traders experience
Jun 28, 2025
Full time
Join a Market Leader in Commercial Truck Sales! Adams Morey, proud to be a gold standard DAF franchise and part of the Greenhous Group - one of the UK's largest and most respected dealer networks - are looking for an experienced and results-driven Key Account Manager to join our dynamic team. This is an exciting opportunity to work closely with our Head of Sales and manage relationships with some of our largest retail truck customers. As a Key Account Manager, you will play a pivotal role in maintaining and growing our key client relationships while driving new business opportunities. Your focus will be on delivering tailored solutions, maximising finance penetration, and ensuring a first-class customer experience. Hours: Monday to Friday, 8.30 am to 5.00 pm, i.e. 40 hours per week, 30 minutes lunch (unpaid). Salary: Dependent on experience (will be discussed at interview). Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times. Key Responsibilities: Manage and develop relationships with large retail truck customers. Work alongside the Head of Sales to implement sales strategies and growth plans. Sell large capital equipment, focusing on value-added benefits over price. Negotiate effectively with end-users and decision-makers. Maximise finance and service offering penetration to drive profitability. Consistently meet and exceed sales targets Ideally, we are looking for: A proven track record in B2B sales, ideally within the commercial vehicle. Demonstrable experience in sales, ideally within the truck or commercial vehicle industry. Strong understanding of the truck market, customer requirements, and UK sales laws and regulations. Excellent verbal and written communication skills, with the ability to build strong relationships with customers. A customer-centric proactive approach with a commitment to providing tailored solutions and excellent service. Strong time management and organisational skills, with the ability to manage multiple tasks and meet deadlines. Must hold valid UK driver's License (HGV licence is desirable). Strong negotiation and consultative selling skills. Experience working with key accounts and high-value transactions. Self-motivation and the ability to work independently and as part of a wider team. Maintain a high level of cleanliness and a professional appearance. In return we'll offer: Employee Assistance program Mental Health First Aiders within the business Free Flu jabs if you are ineligible through the NHS Free eye test plus £70 contribution towards glasses for display screen users 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33 Free Independent mortgage advice service Pension Scheme Salary Sacrifice(if eligible) Staff Events Free parking Annual Pay Review Career development pathways and training Quarterly Star Awards Additional Benefits Company Pension About the Company Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing. prioritizes your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments. Register and upload your CV to apply with just one click Sign Up To Our Emails Get the hottest news, events, and promotions sent straight to your inbox The Morning After - Truck news delivered direct to your inbox The Friday Trader - For the latest truck deals & supplier promotions Get the app for the best HGV Traders experience
