Senior Operational Tax Manager page is loaded Senior Operational Tax Managerlocations: Cannon Street, Londontime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: February 6, 2026 (9 days left to apply)job requisition id: R\_16003 Job Title Senior Operational Tax Manager Job Description Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.# Your team IG's Tax function is headquartered in London and reports directly to the CFO. The team comprises the Group Head of Tax and five tax professionals covering four core areas: Corporate Tax, Operational Tax, Employment Taxes and Indirect Taxes. This role sits within the Operational Tax team.Operational Tax is a highly cross functional area that works closely with both client facing teams and a wide range of non finance functions across IG.# Your role in the Team's Success You will be responsible for managing the Group's day to day operational tax compliance obligations globally, as well as leading the support provided to the business on tax requirements arising from new product launches.This is a broad, high visibility role with extensive interaction across multiple teams at IG. Our product suite spans CFDs, Spread Bets, Stocks, Futures, Options and Crypto, exposing the Group to a wide range of operational tax regimes-including US withholding tax (as both QI and QDD), FATCA/CRS/CARF, ISA and various financial transaction taxes.Given the complexity and breadth of our obligations, prior operational tax experience is essential.The successful candidate will have the autonomy to refine and enhance existing processes and to design new ones that keep pace with both our expanding product portfolio and evolving global tax legislation.# What you'll do As many operational tax obligations require business processes and data flows to be adapted to meet tax requirements, this role demands more than technical tax ability. Success relies on strong collaboration, relationship building, and the ability to navigate complex processes-alongside the analytical skills you would typically expect in a tax role The particular areas this role will have responsibility and oversight, globally, are as follows: US tax obligations regarding US WHT as a QI and QDD + Including all filings related to the annual compliance cycle + QI audits and self-certifications + Ensuring we are collecting the right KYC data to support accurate application of WHT on customers' income Group-wide AEOI reporting obligations (FATCA/CRS/CARF). + Responsible for end to end process, from advising the business on the data to capture, to preparing and filing the relevant reports to the tax authorities, including working with 3rd party advisors, as required. UK ISA and Other Interest returns and advising the business on the various ISA rules that we need to adhere to and suggesting suitable controls thereon. Monitor and advise on updates to the German withholding tax system to ensure appropriate tax is applied to client trades and assist client teams with end of year tax statements for clients and ensure compliance with changing laws. Lead tax advisor on ad-hoc projects and implementation of business initiatives such as the operational tax implications of launching new financial products or in setting up in new jurisdictions. This includes liaising with local advisers. Liaising with IT and Front Office teams to build systems/solutions to capture relevant logic to calculate operational taxes such as FTT or GWHT. Reviewing monthly/annual tax calculations, payments and tax returns to the Italian authorities. This includes a) Financial Transaction Taxes, b) Capital Gains Tax and c) Wealth tax Operational tax Governance. Operational taxes involve a number of teams around the business from KYC, to Dealers, Corporate Actions and finance. The role will involve liaising with all the business stakeholders to ensure they understand their involvement with respect to operational taxes and documenting controls as required. Whilst some of the above items are system generated or produced by other teams for the tax team to review, this role will still require significant hands on data extraction/manipulation work. There will be opportunities to get involved in other tax areas, such as Transfer Pricing.# What you'll need for this role ACA/CTA qualified or equivalent (Qualification by experience will be considered) 8+ years' experience in financial services tax Strong analytical skills - with a natural curiosity and confidence to proactively question and dig deeper if information does not make sense Excellent communication style and a collaborative mindset to aid establishing and maintaining effective working relationships across the business Advanced proficiency in Microsoft Office, especially Excel Strong data management skills with an attention to detail Adaptable and enjoys a dynamic, rapidly changing working environment# How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth; Raise the bar: Take ownership, be accountable and share feedbackWe believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach .# The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG: Matched giving for your fundraising activity Flexible working hours and work-from-home opportunities Performance-related bonuses Pension, insurance and medical plans Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform A day off on your birthday Two days' volunteering leave per yearLearn more about the Perks ! Join us for this exciting journey. Apply now! Number of openings 1
Mar 27, 2026
Full time
Senior Operational Tax Manager page is loaded Senior Operational Tax Managerlocations: Cannon Street, Londontime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: February 6, 2026 (9 days left to apply)job requisition id: R\_16003 Job Title Senior Operational Tax Manager Job Description Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.# Your team IG's Tax function is headquartered in London and reports directly to the CFO. The team comprises the Group Head of Tax and five tax professionals covering four core areas: Corporate Tax, Operational Tax, Employment Taxes and Indirect Taxes. This role sits within the Operational Tax team.Operational Tax is a highly cross functional area that works closely with both client facing teams and a wide range of non finance functions across IG.# Your role in the Team's Success You will be responsible for managing the Group's day to day operational tax compliance obligations globally, as well as leading the support provided to the business on tax requirements arising from new product launches.This is a broad, high visibility role with extensive interaction across multiple teams at IG. Our product suite spans CFDs, Spread Bets, Stocks, Futures, Options and Crypto, exposing the Group to a wide range of operational tax regimes-including US withholding tax (as both QI and QDD), FATCA/CRS/CARF, ISA and various financial transaction taxes.Given the complexity and breadth of our obligations, prior operational tax experience is essential.The successful candidate will have the autonomy to refine and enhance existing processes and to design new ones that keep pace with both our expanding product portfolio and evolving global tax legislation.# What you'll do As many operational tax obligations require business processes and data flows to be adapted to meet tax requirements, this role demands more than technical tax ability. Success relies on strong collaboration, relationship building, and the ability to navigate complex processes-alongside the analytical skills you would typically expect in a tax role The particular areas this role will have responsibility and oversight, globally, are as follows: US tax obligations regarding US WHT as a QI and QDD + Including all filings related to the annual compliance cycle + QI audits and self-certifications + Ensuring we are collecting the right KYC data to support accurate application of WHT on customers' income Group-wide AEOI reporting obligations (FATCA/CRS/CARF). + Responsible for end to end process, from advising the business on the data to capture, to preparing and filing the relevant reports to the tax authorities, including working with 3rd party advisors, as required. UK ISA and Other Interest returns and advising the business on the various ISA rules that we need to adhere to and suggesting suitable controls thereon. Monitor and advise on updates to the German withholding tax system to ensure appropriate tax is applied to client trades and assist client teams with end of year tax statements for clients and ensure compliance with changing laws. Lead tax advisor on ad-hoc projects and implementation of business initiatives such as the operational tax implications of launching new financial products or in setting up in new jurisdictions. This includes liaising with local advisers. Liaising with IT and Front Office teams to build systems/solutions to capture relevant logic to calculate operational taxes such as FTT or GWHT. Reviewing monthly/annual tax calculations, payments and tax returns to the Italian authorities. This includes a) Financial Transaction Taxes, b) Capital Gains Tax and c) Wealth tax Operational tax Governance. Operational taxes involve a number of teams around the business from KYC, to Dealers, Corporate Actions and finance. The role will involve liaising with all the business stakeholders to ensure they understand their involvement with respect to operational taxes and documenting controls as required. Whilst some of the above items are system generated or produced by other teams for the tax team to review, this role will still require significant hands on data extraction/manipulation work. There will be opportunities to get involved in other tax areas, such as Transfer Pricing.# What you'll need for this role ACA/CTA qualified or equivalent (Qualification by experience will be considered) 8+ years' experience in financial services tax Strong analytical skills - with a natural curiosity and confidence to proactively question and dig deeper if information does not make sense Excellent communication style and a collaborative mindset to aid establishing and maintaining effective working relationships across the business Advanced proficiency in Microsoft Office, especially Excel Strong data management skills with an attention to detail Adaptable and enjoys a dynamic, rapidly changing working environment# How we work We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: Lead and Inspire: Drives trust, alignment, and enthusiasm Think Big: Focus on the problems that most impact commercial outcomes Champion the client: Understand and prioritise client's needs Deliver at pace: Push for fast, sustainable growth; Raise the bar: Take ownership, be accountable and share feedbackWe believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach .# The Perks Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG: Matched giving for your fundraising activity Flexible working hours and work-from-home opportunities Performance-related bonuses Pension, insurance and medical plans Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform A day off on your birthday Two days' volunteering leave per yearLearn more about the Perks ! Join us for this exciting journey. Apply now! Number of openings 1
VALETING REGIONAL MANAGER Covering dealerships in Devon, Cornwall and the South West Region EVS are one of the market leaders in the Southwest, delivering superb vehicle valeting services for the retail dealer network, and right now we have a fantastic opportunity for a new Regional Manager to join our team. The successful applicant will need excellent communication skills to engage with customers and motivate the EVS management team, create a team ethos among the Area Managers to ensure effective operations and relationships with our existing customers, together with the drive and enthusiasm to bring on new customers. Management experience is essential, and a knowledge of the motor industry would be beneficial.Experience working within a business using a subcontractor workforce would be an advantage and the ability to enable EVS to achieve its operational targets and take responsibility for P&L performance, working effectively within budgets would be required. The key to our success is having a management team that is extremely focused on building and maintaining strong working relationships with customers and delivering on expectations of existing customers, together with the ability to drive sustained growth through the conquest of quality defined new accounts. The rewards include £65,000 on-target earnings (£55,000 basic wage plus bonuses), fully-expensed company car, contributory pension scheme and a generous holiday allowance are part of this fantastic opportunity to join our growing business. Send your application with an up-to-date CV by email to Justin Lawrence (Operations Director)
Mar 27, 2026
Full time
VALETING REGIONAL MANAGER Covering dealerships in Devon, Cornwall and the South West Region EVS are one of the market leaders in the Southwest, delivering superb vehicle valeting services for the retail dealer network, and right now we have a fantastic opportunity for a new Regional Manager to join our team. The successful applicant will need excellent communication skills to engage with customers and motivate the EVS management team, create a team ethos among the Area Managers to ensure effective operations and relationships with our existing customers, together with the drive and enthusiasm to bring on new customers. Management experience is essential, and a knowledge of the motor industry would be beneficial.Experience working within a business using a subcontractor workforce would be an advantage and the ability to enable EVS to achieve its operational targets and take responsibility for P&L performance, working effectively within budgets would be required. The key to our success is having a management team that is extremely focused on building and maintaining strong working relationships with customers and delivering on expectations of existing customers, together with the ability to drive sustained growth through the conquest of quality defined new accounts. The rewards include £65,000 on-target earnings (£55,000 basic wage plus bonuses), fully-expensed company car, contributory pension scheme and a generous holiday allowance are part of this fantastic opportunity to join our growing business. Send your application with an up-to-date CV by email to Justin Lawrence (Operations Director)
Area Sales Manager - Construction Equipment Location: Bedfordshire / Buckinghamshire / Oxfordshire Territory Package: £45,000 - £50,000 Basic Uncapped Commission (OTE £70k ) Company Car Benefits We are recruiting for an Area Sales Manager to join a well-established and highly respected dealership within the construction equipment industry . This role offers the opportunity to manage and grow an established territory while developing new business across contractors, plant hire companies and infrastructure customers. The Role Manage and develop a sales territory across Bedfordshire, Buckinghamshire and Oxfordshire Build strong relationships with new and existing customers within the construction sector Identify opportunities to supply machinery, attachments, service contracts and support packages Conduct site visits, equipment demonstrations and customer meetings Prepare quotations and proposals tailored to customer needs Maintain accurate CRM records and sales forecasts Monitor customer accounts and assist with payment collection where required Work closely with internal teams to deliver excellent customer service What We're Looking For Sales experience within construction equipment, plant machinery or a related sector Strong relationship-building and new business development skills Experience managing a sales territory Commercially aware with a consultative sales approach Organised and able to manage customer visits and a sales pipeline Confident communicator able to engage with customers at all levels Full UK driving licence What's On Offer £45,000 - £50,000 basic salary (flexible up to £55,000 for the right candidate) Uncapped commission with OTE £70k Company car Private healthcare and benefits package Remote working with full IT equipment provided Expenses account Ongoing product training and career development opportunities How to Apply If you are currently working in construction machinery, plant equipment, agricultural machinery, or capital equipment sales , please apply online or contact for a confidential discussion.
Mar 26, 2026
Full time
Area Sales Manager - Construction Equipment Location: Bedfordshire / Buckinghamshire / Oxfordshire Territory Package: £45,000 - £50,000 Basic Uncapped Commission (OTE £70k ) Company Car Benefits We are recruiting for an Area Sales Manager to join a well-established and highly respected dealership within the construction equipment industry . This role offers the opportunity to manage and grow an established territory while developing new business across contractors, plant hire companies and infrastructure customers. The Role Manage and develop a sales territory across Bedfordshire, Buckinghamshire and Oxfordshire Build strong relationships with new and existing customers within the construction sector Identify opportunities to supply machinery, attachments, service contracts and support packages Conduct site visits, equipment demonstrations and customer meetings Prepare quotations and proposals tailored to customer needs Maintain accurate CRM records and sales forecasts Monitor customer accounts and assist with payment collection where required Work closely with internal teams to deliver excellent customer service What We're Looking For Sales experience within construction equipment, plant machinery or a related sector Strong relationship-building and new business development skills Experience managing a sales territory Commercially aware with a consultative sales approach Organised and able to manage customer visits and a sales pipeline Confident communicator able to engage with customers at all levels Full UK driving licence What's On Offer £45,000 - £50,000 basic salary (flexible up to £55,000 for the right candidate) Uncapped commission with OTE £70k Company car Private healthcare and benefits package Remote working with full IT equipment provided Expenses account Ongoing product training and career development opportunities How to Apply If you are currently working in construction machinery, plant equipment, agricultural machinery, or capital equipment sales , please apply online or contact for a confidential discussion.
A prestigious global financial institution is seeking a Network Manager (Cash and Custody) to join their Markets and Securities Operations team in London. This is an exceptional opportunity for you to play a pivotal role in managing critical relationships with agent banks, custodians, clearing houses, brokers, and exchanges across both banking and securities businesses. NETWORK MANAGER CASH AND CUSTODY Salary: £70kLocation: London What you'll do: Conduct ongoing reviews of agent bank providers by completing annual due diligence questionnaires, reviewing contracts meticulously, and arranging periodic service review meetings to ensure optimal performance. Coordinate all documentation required for establishing new relationships including legal agreements and account-opening materials while maintaining accuracy and compliance at every stage. Proactively manage incoming queries from internal stakeholders or external partners by ensuring all issues are resolved efficiently with clear communication throughout the process. Assist in the creation, maintenance, and production of Management Information Systems (MIS) for Network Management to support strategic decision-making. Develop a thorough understanding of operational process flows so you can identify workflow improvements that enhance efficiency across multiple teams. Support regulatory projects and change initiatives such as ISO 20022 implementation or T+1 settlement cycles by providing analytical input and hands-on assistance. Oversee day-to-day management of cash and custody invoicing as well as recharging processes to maintain accurate records and timely settlements. Build strong relationships across departments within the organisation to develop a peer network that facilitates effective information sharing and inter-departmental collaboration. Ensure strict adherence to global standards for information storage, governance, and dissemination so that data integrity is maintained at all times. Support the onboarding of new banking accounts onto internal systems by coordinating with relevant teams to ensure seamless integration. What you bring: Previous experience in network management or a similar operational role within financial services is essential for success in this position. A strong understanding of front-to-back transaction flows within an operational context enables you to navigate complex processes confidently. Experience in related operational functions such as settlements, collateral management, trade support or operations project management would be highly beneficial. Demonstrated ability supporting projects or strategic initiatives showcases your adaptability in evolving environments. Experience managing cash and custody relationships equips you with practical insights into relationship oversight requirements. Knowledge of derivatives clearing processes would be advantageous but not mandatory for this role. Prior exposure within a top-tier broker-dealer environment is preferable though not essential if other relevant experience is present. Ability to independently manage multiple deliverables simultaneously demonstrates your dependability under pressure. Intermediate or advanced Microsoft Office skills are required for producing high-quality work efficiently; familiarity with Power BI or Microsoft Power Platform tools would be an asset. Excellent written, verbal, and listening communication skills allow you to connect effectively with stakeholders at all levels. What's next: If you are ready to take the next step in your career journey within an inclusive global financial institution where your expertise will make a real impact- this is your moment! Apply today by submitting your CV! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 26, 2026
Full time
A prestigious global financial institution is seeking a Network Manager (Cash and Custody) to join their Markets and Securities Operations team in London. This is an exceptional opportunity for you to play a pivotal role in managing critical relationships with agent banks, custodians, clearing houses, brokers, and exchanges across both banking and securities businesses. NETWORK MANAGER CASH AND CUSTODY Salary: £70kLocation: London What you'll do: Conduct ongoing reviews of agent bank providers by completing annual due diligence questionnaires, reviewing contracts meticulously, and arranging periodic service review meetings to ensure optimal performance. Coordinate all documentation required for establishing new relationships including legal agreements and account-opening materials while maintaining accuracy and compliance at every stage. Proactively manage incoming queries from internal stakeholders or external partners by ensuring all issues are resolved efficiently with clear communication throughout the process. Assist in the creation, maintenance, and production of Management Information Systems (MIS) for Network Management to support strategic decision-making. Develop a thorough understanding of operational process flows so you can identify workflow improvements that enhance efficiency across multiple teams. Support regulatory projects and change initiatives such as ISO 20022 implementation or T+1 settlement cycles by providing analytical input and hands-on assistance. Oversee day-to-day management of cash and custody invoicing as well as recharging processes to maintain accurate records and timely settlements. Build strong relationships across departments within the organisation to develop a peer network that facilitates effective information sharing and inter-departmental collaboration. Ensure strict adherence to global standards for information storage, governance, and dissemination so that data integrity is maintained at all times. Support the onboarding of new banking accounts onto internal systems by coordinating with relevant teams to ensure seamless integration. What you bring: Previous experience in network management or a similar operational role within financial services is essential for success in this position. A strong understanding of front-to-back transaction flows within an operational context enables you to navigate complex processes confidently. Experience in related operational functions such as settlements, collateral management, trade support or operations project management would be highly beneficial. Demonstrated ability supporting projects or strategic initiatives showcases your adaptability in evolving environments. Experience managing cash and custody relationships equips you with practical insights into relationship oversight requirements. Knowledge of derivatives clearing processes would be advantageous but not mandatory for this role. Prior exposure within a top-tier broker-dealer environment is preferable though not essential if other relevant experience is present. Ability to independently manage multiple deliverables simultaneously demonstrates your dependability under pressure. Intermediate or advanced Microsoft Office skills are required for producing high-quality work efficiently; familiarity with Power BI or Microsoft Power Platform tools would be an asset. Excellent written, verbal, and listening communication skills allow you to connect effectively with stakeholders at all levels. What's next: If you are ready to take the next step in your career journey within an inclusive global financial institution where your expertise will make a real impact- this is your moment! Apply today by submitting your CV! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Crown Equipment Southeast Asia
Basingstoke, Hampshire
About Crown Lift Trucks Ltd Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services. Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving." Job Description Responsible for the acquisition of new NAs (70%), and the engagement and penetration of low share IAs in country (30%), this includes providing support to NA Managers (Account Management) /Dealers to increase engagement and penetration, and sales to International Accounts. This position reports to the General Manager National Accounts. Person Specification Key Tasks Management of International Accounts: Grow market position and customer share; develop sales strategies for assigned accounts to achieve this Identify with the GM National Accounts, which accounts need managing and maintaining by the National Accounts Manager (account management), and which need penetrating (business development). Manage and review. Scope and acquire new business opportunities with new customers which strategically fit the Crown product, sector and services portfolio Establish multi-level relationships within the accounts, supporting the sales strategy on a national level; proactively engage with local customer locations to achieve this Make sure customer intelligence is thorough, detailed and all opportunities are addressed Establish an annual regional sales budget and communicate this within the budgeting process Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed Reporting, PTP, CRM, and Discount requests: Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting Ensure the nominated accounts volumes are accurately forecast, and monitored by performance to plan (PTP), support, review and manage Provide full and factual data to allow discount decisions to be made Team Working and collaboration: Support a collaborative team approach; share information with all stakeholders where relevant, including the Crown Branch and Service network, Dealer Operations, other Crown departments such as Product Marketing, Infolink/Insite Services, Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers Employee Development and Miscellaneous: Support a can-do working environment based on performance and success Extensive travel, and customer visits (80%) Act on various projects as needed. Perform other duties as assigned Vacancy Details Hours of Work: Monday to Friday - 37 hours per week, but may be more to fulfil the job requirements. Target Salary: Competitive salary Company Vehicle: Company car & fuel card; private mileage benefit subject to tax regulations. Holidays: 25 days holiday plus Bank Holidays. Pension: Company pension plan. At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to: Excellent discount scheme with access to the best perks from some of the UK's biggest brands. Tell Us Health.
Mar 25, 2026
Full time
About Crown Lift Trucks Ltd Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services. Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving." Job Description Responsible for the acquisition of new NAs (70%), and the engagement and penetration of low share IAs in country (30%), this includes providing support to NA Managers (Account Management) /Dealers to increase engagement and penetration, and sales to International Accounts. This position reports to the General Manager National Accounts. Person Specification Key Tasks Management of International Accounts: Grow market position and customer share; develop sales strategies for assigned accounts to achieve this Identify with the GM National Accounts, which accounts need managing and maintaining by the National Accounts Manager (account management), and which need penetrating (business development). Manage and review. Scope and acquire new business opportunities with new customers which strategically fit the Crown product, sector and services portfolio Establish multi-level relationships within the accounts, supporting the sales strategy on a national level; proactively engage with local customer locations to achieve this Make sure customer intelligence is thorough, detailed and all opportunities are addressed Establish an annual regional sales budget and communicate this within the budgeting process Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed Reporting, PTP, CRM, and Discount requests: Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting Ensure the nominated accounts volumes are accurately forecast, and monitored by performance to plan (PTP), support, review and manage Provide full and factual data to allow discount decisions to be made Team Working and collaboration: Support a collaborative team approach; share information with all stakeholders where relevant, including the Crown Branch and Service network, Dealer Operations, other Crown departments such as Product Marketing, Infolink/Insite Services, Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers Employee Development and Miscellaneous: Support a can-do working environment based on performance and success Extensive travel, and customer visits (80%) Act on various projects as needed. Perform other duties as assigned Vacancy Details Hours of Work: Monday to Friday - 37 hours per week, but may be more to fulfil the job requirements. Target Salary: Competitive salary Company Vehicle: Company car & fuel card; private mileage benefit subject to tax regulations. Holidays: 25 days holiday plus Bank Holidays. Pension: Company pension plan. At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward. In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to: Excellent discount scheme with access to the best perks from some of the UK's biggest brands. Tell Us Health.
Pyramid8 are supporting a well-established business based in Selby they are looking for a highly motivated and experienced Digital Marketing Specialist to join an agency team. This role focuses on delivering high-performance digital marketing campaigns for their clients across the UK. You will be responsible for managing and optimising campaigns across SEO, PPC, Google Vehicle Ads, and Facebook Inventory Ads, helping organisations increase vehicle visibility, generate qualified leads, and maximise return on ad spend. This is an excellent opportunity for someone with automotive marketing or agency experience who wants to play a key role in delivering measurable results for clients. Key Responsibilities SEO Plan and implement SEO strategies for multiple dealership websites Conduct keyword research focused on local specific searches Optimise vehicle listing pages, landing pages, and on-site content Monitor and improve organic rankings and traffic Perform technical SEO audits and recommend improvements Track, report & present SEO performance PPC (Google Ads) Create, manage, and optimise Google Ads campaigns across Search, Display, and Performance Max Manage budgets efficiently to maximise ROI Monitor performance and make data-driven optimisations Conduct keyword research and audience targeting Improve conversion rates and reduce cost per lead Produce and present client performance reports Google Vehicle Ads Set up and manage Google Vehicle Ads campaigns Optimise vehicle data feeds for performance and compliance Monitor campaign performance and optimise accordingly Troubleshoot feed or account issues Facebook Inventory Ads Create and manage Meta automotive inventory campaigns Upload and maintain vehicle catalogues in Meta Commerce Manager Build retargeting and prospecting campaigns Optimise campaigns to improve lead generation and engagement Monitor and report on campaign performance Requirements 2+ years' experience in digital marketing (agency preferred) Strong hands-on experience with Google Ads and Meta Ads Solid understanding of SEO principles Experience managing multiple client accounts Strong analytical and reporting skills Excellent attention to detail Good communication skills Desirable Automotive industry experience Agency experience Experience with Google Analytics, Tag Manager, and Search Console
Mar 21, 2026
Full time
Pyramid8 are supporting a well-established business based in Selby they are looking for a highly motivated and experienced Digital Marketing Specialist to join an agency team. This role focuses on delivering high-performance digital marketing campaigns for their clients across the UK. You will be responsible for managing and optimising campaigns across SEO, PPC, Google Vehicle Ads, and Facebook Inventory Ads, helping organisations increase vehicle visibility, generate qualified leads, and maximise return on ad spend. This is an excellent opportunity for someone with automotive marketing or agency experience who wants to play a key role in delivering measurable results for clients. Key Responsibilities SEO Plan and implement SEO strategies for multiple dealership websites Conduct keyword research focused on local specific searches Optimise vehicle listing pages, landing pages, and on-site content Monitor and improve organic rankings and traffic Perform technical SEO audits and recommend improvements Track, report & present SEO performance PPC (Google Ads) Create, manage, and optimise Google Ads campaigns across Search, Display, and Performance Max Manage budgets efficiently to maximise ROI Monitor performance and make data-driven optimisations Conduct keyword research and audience targeting Improve conversion rates and reduce cost per lead Produce and present client performance reports Google Vehicle Ads Set up and manage Google Vehicle Ads campaigns Optimise vehicle data feeds for performance and compliance Monitor campaign performance and optimise accordingly Troubleshoot feed or account issues Facebook Inventory Ads Create and manage Meta automotive inventory campaigns Upload and maintain vehicle catalogues in Meta Commerce Manager Build retargeting and prospecting campaigns Optimise campaigns to improve lead generation and engagement Monitor and report on campaign performance Requirements 2+ years' experience in digital marketing (agency preferred) Strong hands-on experience with Google Ads and Meta Ads Solid understanding of SEO principles Experience managing multiple client accounts Strong analytical and reporting skills Excellent attention to detail Good communication skills Desirable Automotive industry experience Agency experience Experience with Google Analytics, Tag Manager, and Search Console
Reinsurance Technician page is loaded Reinsurance Technicianlocations: 40 Leadenhall Street - LONDON, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR112176 Acrisure Re is a leading re/insurance intermediary and corporate advisor/broker dealer, offering bespoke and innovative capital, risk, and program solutions. Our expert multi-disciplinary team leverage their combined experience, market data and leading analytics to provide the very best placement and execution strategies. RESPONSIBILITIES: The primary focus of the role will be entering of contracts and processing of transactions in the broker system for business placed by the London office. The candidate should have experience of reinsurance from contract input, invoicing and closing through London Market systems and procedures. The position requires the Reinsurance Technical Analyst to handle multiple contract types, such as, but not limited to, Excess of Loss, Quota Share and Facultative. Support the Brokers and Account Managers in the London office by performing contract input and invoice production for London produced business. Ensure all bureau and non-bureau underwriter payments are processed in a timely manner. Report on status of contracts to ensure external and internal timelines are being met. Work with brokers on contract language to ensure best practice in terms of closing to markets. Respond to ad hoc queries or provide reports relating to contract and transaction status internally or externally. EXPERIENCE REQUIRED: Possess a significant amount of experience processing contracts and premiums for a London Market Broker. Possess a thorough understanding of quota share, excess of loss, binding authority and facility contracts and structures. Have a good working knowledge of London Market A&S / LORS procedures for different contract types. Comprehend complex wordings to determine applicable actions for warranties, cash losses, year-end adjustments, profits commissions and reinstatements. Have the ability to calculate items in preceding bullet as well as loss ratios. Be able to accurately allocate limits and shares to losses. SKILLS REQUIRED: Strong communication (written and verbal), analytical, diplomacy and negotiation skills with professionals within and outside the industry. Excellent computer and technical skills. Working knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, an Excel) Working knowledge of statistical analysis. Ability to identify, recognise and escalate critical issues for resolution. A general willingness to be flexible in work habits and assigned tasks. Always demonstrate a positive and enthusiastic attitude. Focused and detail oriented. Highly organised and have excellent prioritisation skills. Work well under stressful conditions, sometimes within tight timelines, to keep self and others focused, objective and effective in the face of pressure. Influence others through positive action. Be a team player and consistently keep relevant staff informed and updated. Employ problem solving and decision-making abilities to resolve challenges quickly and creatively through appropriate courses of action. Results oriented: Concentrate on activities necessary to achieve departmental and company goals. Customer centred: Strive to attain a continual standard of 100% internal and external customer satisfaction in all areas.
Mar 18, 2026
Full time
Reinsurance Technician page is loaded Reinsurance Technicianlocations: 40 Leadenhall Street - LONDON, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR112176 Acrisure Re is a leading re/insurance intermediary and corporate advisor/broker dealer, offering bespoke and innovative capital, risk, and program solutions. Our expert multi-disciplinary team leverage their combined experience, market data and leading analytics to provide the very best placement and execution strategies. RESPONSIBILITIES: The primary focus of the role will be entering of contracts and processing of transactions in the broker system for business placed by the London office. The candidate should have experience of reinsurance from contract input, invoicing and closing through London Market systems and procedures. The position requires the Reinsurance Technical Analyst to handle multiple contract types, such as, but not limited to, Excess of Loss, Quota Share and Facultative. Support the Brokers and Account Managers in the London office by performing contract input and invoice production for London produced business. Ensure all bureau and non-bureau underwriter payments are processed in a timely manner. Report on status of contracts to ensure external and internal timelines are being met. Work with brokers on contract language to ensure best practice in terms of closing to markets. Respond to ad hoc queries or provide reports relating to contract and transaction status internally or externally. EXPERIENCE REQUIRED: Possess a significant amount of experience processing contracts and premiums for a London Market Broker. Possess a thorough understanding of quota share, excess of loss, binding authority and facility contracts and structures. Have a good working knowledge of London Market A&S / LORS procedures for different contract types. Comprehend complex wordings to determine applicable actions for warranties, cash losses, year-end adjustments, profits commissions and reinstatements. Have the ability to calculate items in preceding bullet as well as loss ratios. Be able to accurately allocate limits and shares to losses. SKILLS REQUIRED: Strong communication (written and verbal), analytical, diplomacy and negotiation skills with professionals within and outside the industry. Excellent computer and technical skills. Working knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, an Excel) Working knowledge of statistical analysis. Ability to identify, recognise and escalate critical issues for resolution. A general willingness to be flexible in work habits and assigned tasks. Always demonstrate a positive and enthusiastic attitude. Focused and detail oriented. Highly organised and have excellent prioritisation skills. Work well under stressful conditions, sometimes within tight timelines, to keep self and others focused, objective and effective in the face of pressure. Influence others through positive action. Be a team player and consistently keep relevant staff informed and updated. Employ problem solving and decision-making abilities to resolve challenges quickly and creatively through appropriate courses of action. Results oriented: Concentrate on activities necessary to achieve departmental and company goals. Customer centred: Strive to attain a continual standard of 100% internal and external customer satisfaction in all areas.
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Mar 13, 2026
Full time
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Overview General Manager - Wokingham - Basic Salary - £60,000 - OTE - £93,000 (uncapped) - Company Car - Extensive Benefits Package. Our client, a busy franchised dealership, in Wokingham has the requirement for an experienced General Manager / Head of Business to lead their successful dealership team. This role requires someone with a stable and proven history in the General Manager/Head Of Business role within a main franchise car dealership. Responsibilities Provide leadership & coaching to your dealership team Communicate vision and goals Oversee recruitment and retention of staff Agree standards and the performance required Conduct monthly appraisals/reviews with line managers Install, monitor, and maintain processes Provide, maintain, and ensure Excellent Customer Service is delivered at all times Achieve profit and volume objectives against budget Monitor and review each department's financial performance Conduct monthly Accounts Reviews with line managers Work with Dealership Accountant to examine accounts, operating controls, composite etc Maintain financial controls to operate within expense budget Develop and support marketing campaigns Examine and control Weekly/Monthly debtors Review sales volumes, pricing policy, discounts, parts pricing and labour rates Build and manage relationships with manufacturer and suppliers Health & Safety and Site Security Monitor, understand and use best practice to achieve Group KPI's Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years General Manager / Head of Business / GSM experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary of £60,000 On Target Earnings of £93,000(uncapped) Company Car Extensive Benefits Package
Mar 07, 2026
Full time
Overview General Manager - Wokingham - Basic Salary - £60,000 - OTE - £93,000 (uncapped) - Company Car - Extensive Benefits Package. Our client, a busy franchised dealership, in Wokingham has the requirement for an experienced General Manager / Head of Business to lead their successful dealership team. This role requires someone with a stable and proven history in the General Manager/Head Of Business role within a main franchise car dealership. Responsibilities Provide leadership & coaching to your dealership team Communicate vision and goals Oversee recruitment and retention of staff Agree standards and the performance required Conduct monthly appraisals/reviews with line managers Install, monitor, and maintain processes Provide, maintain, and ensure Excellent Customer Service is delivered at all times Achieve profit and volume objectives against budget Monitor and review each department's financial performance Conduct monthly Accounts Reviews with line managers Work with Dealership Accountant to examine accounts, operating controls, composite etc Maintain financial controls to operate within expense budget Develop and support marketing campaigns Examine and control Weekly/Monthly debtors Review sales volumes, pricing policy, discounts, parts pricing and labour rates Build and manage relationships with manufacturer and suppliers Health & Safety and Site Security Monitor, understand and use best practice to achieve Group KPI's Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years General Manager / Head of Business / GSM experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary of £60,000 On Target Earnings of £93,000(uncapped) Company Car Extensive Benefits Package
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Mar 06, 2026
Full time
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Join a prestigious automotive brand as a Parts Administrator , where you will have the opportunity to enhance your skills and knowledge within a dynamic team. Staffline is recruiting Parts Administrators in Farnborough. This full-time position offers a 37.5-hour work week, Monday to Friday , with flexible working opportunities. The hours of work are: - 9am to 5:15pm The rate of pay is £30,000 per annum. Your Time at Work As a Parts Administrator, you will be required to provide administrative support to the dept and to be the initial point of contact for all departmental enquiries from suppliers, the dealer network, or internal depts. You would be responsible for all SAP entries and for reconciling all UK Supplier and Supplier invoices. Key Responsibilities: Nature and scope of main accountabilities: - Being the main and first point of contact for all account queries - Validating UK Supplier & Retailer invoices - Raising Purchase Orders in a timely manner - Charging the appropriate departments and preparing all charges with respect to Motorcycle distribution/storage, Return rejections, accurately - Reconciling UK Supplier deliveries and their subsequent invoices into the warehouse - liaison with suppliers required - Monthly reporting - Producing data to support supplier reviews - Administration support for the Parts Distribution Manager and Planning Manager - Conducting department administration using SAP HR for holiday booking, stationery ordering, flights and hotel bookings Purpose and subject of interaction with internal/external customers and key contacts: - Controlling revenue transfer items, ensuring items are correctly reimbursed to departments when sold and not when received at the warehouse - Dealer liaison, responsible for the processing of VIN plates, and first point of contact for non-UK Mail warehouse queries - Raising Purchase Requests once budgets have been approved correctly and in line with contracts - Accountable for the creation and release of Dangerous Goods data sheets and codes so that Hazardous parts are correctly released to the network (consultant assistance) Our Perfect Worker We are seeking a Parts Administrator who ideally has good communication skills, works well as part of a team, has an eye for detail and good time management/administration skills. Essential Skills: - Previous experience in an administration role. - Strong teamwork capabilities. - Exceptional attention to detail. - Excellent communication skills with the ability to build relationships at all levels. - Strong planning and organisational skills. - Proficient in standard Microsoft applications (Word, Excel and Outlook). Desirable Skills: - Ability to problem solve and think on your feet. - Previous experience of SAP. Key Information and Benefits - Competitive salary based on experience. - 27 days of holiday entitlement in your first full year, increasing to 29, then 30 days. - Flexible and remote working options post-induction period. Job Ref: 1BMWF If you are looking to join a team where you can develop and grow your experience and knowledge, then please send your CV to (url removed) About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Mar 04, 2026
Full time
Join a prestigious automotive brand as a Parts Administrator , where you will have the opportunity to enhance your skills and knowledge within a dynamic team. Staffline is recruiting Parts Administrators in Farnborough. This full-time position offers a 37.5-hour work week, Monday to Friday , with flexible working opportunities. The hours of work are: - 9am to 5:15pm The rate of pay is £30,000 per annum. Your Time at Work As a Parts Administrator, you will be required to provide administrative support to the dept and to be the initial point of contact for all departmental enquiries from suppliers, the dealer network, or internal depts. You would be responsible for all SAP entries and for reconciling all UK Supplier and Supplier invoices. Key Responsibilities: Nature and scope of main accountabilities: - Being the main and first point of contact for all account queries - Validating UK Supplier & Retailer invoices - Raising Purchase Orders in a timely manner - Charging the appropriate departments and preparing all charges with respect to Motorcycle distribution/storage, Return rejections, accurately - Reconciling UK Supplier deliveries and their subsequent invoices into the warehouse - liaison with suppliers required - Monthly reporting - Producing data to support supplier reviews - Administration support for the Parts Distribution Manager and Planning Manager - Conducting department administration using SAP HR for holiday booking, stationery ordering, flights and hotel bookings Purpose and subject of interaction with internal/external customers and key contacts: - Controlling revenue transfer items, ensuring items are correctly reimbursed to departments when sold and not when received at the warehouse - Dealer liaison, responsible for the processing of VIN plates, and first point of contact for non-UK Mail warehouse queries - Raising Purchase Requests once budgets have been approved correctly and in line with contracts - Accountable for the creation and release of Dangerous Goods data sheets and codes so that Hazardous parts are correctly released to the network (consultant assistance) Our Perfect Worker We are seeking a Parts Administrator who ideally has good communication skills, works well as part of a team, has an eye for detail and good time management/administration skills. Essential Skills: - Previous experience in an administration role. - Strong teamwork capabilities. - Exceptional attention to detail. - Excellent communication skills with the ability to build relationships at all levels. - Strong planning and organisational skills. - Proficient in standard Microsoft applications (Word, Excel and Outlook). Desirable Skills: - Ability to problem solve and think on your feet. - Previous experience of SAP. Key Information and Benefits - Competitive salary based on experience. - 27 days of holiday entitlement in your first full year, increasing to 29, then 30 days. - Flexible and remote working options post-induction period. Job Ref: 1BMWF If you are looking to join a team where you can develop and grow your experience and knowledge, then please send your CV to (url removed) About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Location:-Aldershot Job Title:- Vehicle Technician (Level 2) Salary 34,000 + bonus We are recruiting for a Level 2 Light Vehicle Qualified Technician in the Aldershot Area, to join a brilliant Volume Dealership Group. The position is for either an experienced technician looking to wind-back the heavy work, or a sales prep technician to carry out PDI's, services and repairs. This is a top Franchise that train and progress all their Technicians to the top level, and historically they have pushed them all the way up to Master Level/Group Technical level (which you can either take it or leave it). If you are a little bit bored and uninspired, this is your chance. Here are some but not all the benefits:- From 29,000 to 34,000 basic + bonuses 8-5pm - Mon - Fri with 1/4 weekends only 8:30-12:30pm 25 days holiday + bank holiday within a fantastic workshop & team Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it (Level 2 Light Vehicle is the minimum they can take anyone on) Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 04, 2026
Full time
Location:-Aldershot Job Title:- Vehicle Technician (Level 2) Salary 34,000 + bonus We are recruiting for a Level 2 Light Vehicle Qualified Technician in the Aldershot Area, to join a brilliant Volume Dealership Group. The position is for either an experienced technician looking to wind-back the heavy work, or a sales prep technician to carry out PDI's, services and repairs. This is a top Franchise that train and progress all their Technicians to the top level, and historically they have pushed them all the way up to Master Level/Group Technical level (which you can either take it or leave it). If you are a little bit bored and uninspired, this is your chance. Here are some but not all the benefits:- From 29,000 to 34,000 basic + bonuses 8-5pm - Mon - Fri with 1/4 weekends only 8:30-12:30pm 25 days holiday + bank holiday within a fantastic workshop & team Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it (Level 2 Light Vehicle is the minimum they can take anyone on) Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
