Project Sales Engineer LED Lighting Job Title: Project Sales Engineer LED Lighting Industry Sector: LED Lighting, Electrical Contractors, Electricians, Electrical Wholesale, Education, Emergency Services, Healthcare, Industrial, Warehousing, Office, Residential, Retail & Leisure and Sports Area to be covered: Midlands Remuneration: £45,000-£60,000 Neg. + up to £5,000 Year One £10.000 year 2 Benefits: Fully expensed Car & benefits The role of the Trade Account Manager LED Lighting will involve: Field sales position selling a manufactured and distributed range of LED lighting including; downlights, versatile battens, canopy, exterior wall, ground lights, hazardous, floodlights, emergency, weatherproofing and accessories etc. 75% of your time stimulating demand with electrical contractors and electricians Lighting project based sales from £5,000-£500,000 Area specification turnover circa £800,000 Tasked with growing the area by 5-10% 25% back-selling through established CEF electrical wholesale dealer network Typical projects include; education, logistics, emergency services, healthcare, industrial, warehousing, office, residential, retail & leisure, sports etc. Survey site installations where necessary Ensure tenders, quotes and technical submittals are accurate and progressed Support for CEF branches on lighting project enquiries Identify opportunities by working with CEF branch network The ideal applicant will be a Trade Account Manager LED Lighting with: Electrical field sales background, lighting preferred Design/project management experience Must have sold into electrical contractors/ electricians Experience of managing small to large lighting projects through survey, design, tender and sales stages Strong technical capability Ideally with local electrical contractor knowledge on patch Good knowledge of CEF advantageous Familiar with CRM, Microsoft 365 software Full driving licence The Company Est. 50 years+ £50m turnover Owned by a larger group Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: LED Lighting, Electrical Wholesale, Electrical Contractors and Electricians, Downlights, Battens, Floodlights, Emergency Lighting, Light Energu Surveys, Luminaire Stock
Mar 09, 2026
Full time
Project Sales Engineer LED Lighting Job Title: Project Sales Engineer LED Lighting Industry Sector: LED Lighting, Electrical Contractors, Electricians, Electrical Wholesale, Education, Emergency Services, Healthcare, Industrial, Warehousing, Office, Residential, Retail & Leisure and Sports Area to be covered: Midlands Remuneration: £45,000-£60,000 Neg. + up to £5,000 Year One £10.000 year 2 Benefits: Fully expensed Car & benefits The role of the Trade Account Manager LED Lighting will involve: Field sales position selling a manufactured and distributed range of LED lighting including; downlights, versatile battens, canopy, exterior wall, ground lights, hazardous, floodlights, emergency, weatherproofing and accessories etc. 75% of your time stimulating demand with electrical contractors and electricians Lighting project based sales from £5,000-£500,000 Area specification turnover circa £800,000 Tasked with growing the area by 5-10% 25% back-selling through established CEF electrical wholesale dealer network Typical projects include; education, logistics, emergency services, healthcare, industrial, warehousing, office, residential, retail & leisure, sports etc. Survey site installations where necessary Ensure tenders, quotes and technical submittals are accurate and progressed Support for CEF branches on lighting project enquiries Identify opportunities by working with CEF branch network The ideal applicant will be a Trade Account Manager LED Lighting with: Electrical field sales background, lighting preferred Design/project management experience Must have sold into electrical contractors/ electricians Experience of managing small to large lighting projects through survey, design, tender and sales stages Strong technical capability Ideally with local electrical contractor knowledge on patch Good knowledge of CEF advantageous Familiar with CRM, Microsoft 365 software Full driving licence The Company Est. 50 years+ £50m turnover Owned by a larger group Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: LED Lighting, Electrical Wholesale, Electrical Contractors and Electricians, Downlights, Battens, Floodlights, Emergency Lighting, Light Energu Surveys, Luminaire Stock
Do you thrive on building strong relationships and generating business growth? Our client, a dynamic and innovative organisation, in between Ashford and Hythe, is seeking a talented European Account Manager to join their team. This is an exciting opportunity for someone with a passion for sales and account management. Please find all the details below: Job title: European Account Manager Salary: 30,000 - 35,000 + Bonus Hours: Monday - Friday, 9am -5pm Annual leave: 20 days + Bank holidays Travel: Once a quarter Benefits: Newly refurbished offices, free parking, a vibrant and supportive team culture with 80 colleagues on site As the European Account Manager, you will be responsible for expanding our client's business in Europe. With a current turnover of 1 million Euros, you will play a vital role in driving growth and increasing market share. Your main responsibilities would be to : Develop and maintain strong relationships with dealers across Europe to promote product range. Identify and pursue new sales opportunities. Manage sales inquiries, prepare quotes, and follow up on leads to close deals. Collaborate with the marketing team to create targeted campaigns. Provide excellent customer service, addressing dealer and client queries promptly. Conduct occasional visits to European dealers to strengthen partnerships and support sales initiatives. Monitor market trends and competitor activity to inform sales strategies. Maintain accurate records of sales activities and performance metrics using CRM software. Achieve sales targets to earn commission in addition to the base salary. To succeed in this role, you will need: Proven experience in sales and account managament. Strong communication and negotiation skills. The ability to build and maintain professional relationships with dealers and clients. An additional language is highly desirable but not mandatory. Comfortable working independently in an office environment and as part of a team. Willingness to travel occasionally within Europe for dealer meetings. Proficiency in Microsoft Office and CRM tools. Organised, proactive, and results-driven with a focus on meeting sales targets. Next Steps: If you're excited by this opportunity and meet the criteria, we'd love to hear from you - apply today to take the next step in your career! Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you-please check your junk/spam folders. If you hear from us, call Bonnie (Candidate Consultant) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 09, 2026
Full time
Do you thrive on building strong relationships and generating business growth? Our client, a dynamic and innovative organisation, in between Ashford and Hythe, is seeking a talented European Account Manager to join their team. This is an exciting opportunity for someone with a passion for sales and account management. Please find all the details below: Job title: European Account Manager Salary: 30,000 - 35,000 + Bonus Hours: Monday - Friday, 9am -5pm Annual leave: 20 days + Bank holidays Travel: Once a quarter Benefits: Newly refurbished offices, free parking, a vibrant and supportive team culture with 80 colleagues on site As the European Account Manager, you will be responsible for expanding our client's business in Europe. With a current turnover of 1 million Euros, you will play a vital role in driving growth and increasing market share. Your main responsibilities would be to : Develop and maintain strong relationships with dealers across Europe to promote product range. Identify and pursue new sales opportunities. Manage sales inquiries, prepare quotes, and follow up on leads to close deals. Collaborate with the marketing team to create targeted campaigns. Provide excellent customer service, addressing dealer and client queries promptly. Conduct occasional visits to European dealers to strengthen partnerships and support sales initiatives. Monitor market trends and competitor activity to inform sales strategies. Maintain accurate records of sales activities and performance metrics using CRM software. Achieve sales targets to earn commission in addition to the base salary. To succeed in this role, you will need: Proven experience in sales and account managament. Strong communication and negotiation skills. The ability to build and maintain professional relationships with dealers and clients. An additional language is highly desirable but not mandatory. Comfortable working independently in an office environment and as part of a team. Willingness to travel occasionally within Europe for dealer meetings. Proficiency in Microsoft Office and CRM tools. Organised, proactive, and results-driven with a focus on meeting sales targets. Next Steps: If you're excited by this opportunity and meet the criteria, we'd love to hear from you - apply today to take the next step in your career! Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you-please check your junk/spam folders. If you hear from us, call Bonnie (Candidate Consultant) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Overview General Manager - Wokingham - Basic Salary - £60,000 - OTE - £93,000 (uncapped) - Company Car - Extensive Benefits Package. Our client, a busy franchised dealership, in Wokingham has the requirement for an experienced General Manager / Head of Business to lead their successful dealership team. This role requires someone with a stable and proven history in the General Manager/Head Of Business role within a main franchise car dealership. Responsibilities Provide leadership & coaching to your dealership team Communicate vision and goals Oversee recruitment and retention of staff Agree standards and the performance required Conduct monthly appraisals/reviews with line managers Install, monitor, and maintain processes Provide, maintain, and ensure Excellent Customer Service is delivered at all times Achieve profit and volume objectives against budget Monitor and review each department's financial performance Conduct monthly Accounts Reviews with line managers Work with Dealership Accountant to examine accounts, operating controls, composite etc Maintain financial controls to operate within expense budget Develop and support marketing campaigns Examine and control Weekly/Monthly debtors Review sales volumes, pricing policy, discounts, parts pricing and labour rates Build and manage relationships with manufacturer and suppliers Health & Safety and Site Security Monitor, understand and use best practice to achieve Group KPI's Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years General Manager / Head of Business / GSM experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary of £60,000 On Target Earnings of £93,000(uncapped) Company Car Extensive Benefits Package
Mar 07, 2026
Full time
Overview General Manager - Wokingham - Basic Salary - £60,000 - OTE - £93,000 (uncapped) - Company Car - Extensive Benefits Package. Our client, a busy franchised dealership, in Wokingham has the requirement for an experienced General Manager / Head of Business to lead their successful dealership team. This role requires someone with a stable and proven history in the General Manager/Head Of Business role within a main franchise car dealership. Responsibilities Provide leadership & coaching to your dealership team Communicate vision and goals Oversee recruitment and retention of staff Agree standards and the performance required Conduct monthly appraisals/reviews with line managers Install, monitor, and maintain processes Provide, maintain, and ensure Excellent Customer Service is delivered at all times Achieve profit and volume objectives against budget Monitor and review each department's financial performance Conduct monthly Accounts Reviews with line managers Work with Dealership Accountant to examine accounts, operating controls, composite etc Maintain financial controls to operate within expense budget Develop and support marketing campaigns Examine and control Weekly/Monthly debtors Review sales volumes, pricing policy, discounts, parts pricing and labour rates Build and manage relationships with manufacturer and suppliers Health & Safety and Site Security Monitor, understand and use best practice to achieve Group KPI's Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years General Manager / Head of Business / GSM experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary of £60,000 On Target Earnings of £93,000(uncapped) Company Car Extensive Benefits Package
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Chief Compliance Officer is responsible for overseeing and managing the compliance of Ascensus's operating businesses and its broker dealers, registered investment advisors and transfer agents ensuring adherence to laws, regulations, and internal policies. This position is Hybrid to our Newton, MA location. Responsibilities Ensure that operating businesses comply with laws, regulations, policies and procedures Develop, own and manage department vision, priorities and agenda Serve as CCO of broker dealer, registered investment advisers, transfer agent and State Chartered Trust Companies Advise senior management and business units on regulatory initiatives Provide guidance and training to operating business units Act as liaison with regulators including FINRA, SEC, MSRB and State Banking Regulators Oversee regulatory exams and audits Serve as spokesperson for Ascensus on compliance issues, including client due diligence visits Drafts and maintains policies and procedures to fulfill the applicable compliance requirements of each regulated entity and business unit Drafts and maintains relevant corporate wide compliance policies and procedures Coordinate with internal operational groups to implement any needed compliance changes Handle all required filings and notices, including MSRB G42 and G45, Form BD, and Form ADV Administer AML/CIP/CID/SAR policies and filings, including transaction monitoring and FinCEN and OFAC searches Collaborate with Legal and Risk Management on privacy, identity theft and fraud incidents Oversee review and required filings of all advertising and marketing communications Oversee licensing and continuing education requirements for FINRA registered representatives including Forms U4 and U5, email review, compliance meeting monitoring and attestations Create, manage, and deliver annual compliance trainings, including firm, regulatory and AML Investment Oversee investment advisor compliance program for mutual funds, exchange traded funds, separately managed accounts, municipal securities and other investment products Conduct initial and ongoing due diligence of investment managers and collaborate with investment personnel to ensure compliance with the investment directives of Ascensus's clients Assist with the review and drafting of relevant program disclosure documents Work closely with the legal and risk management departments Support other compliance activities including responses to RFPs Evaluate compliance needs and requirements of acquired companies and ensure corporate standards are applied consistently across all divisions and locations Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always . They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day to day. Supervision Manage and lead a team of compliance professionals who support multiple business units Develop a high performing team through implementation of effective recruitment, training/cross training, performance management, mentoring, motivation and coaching while fostering strong team and cultural dynamics. Engage associates in a positive and professional manner where inclusion, belonging and diversity of thought are leveraged for innovation and continuous improvement. Works with associates to set and execute goals/objectives. Manages direct reports according to Ascensus policy; maintains a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations. Requirements BS required; advanced degree preferred Minimum 15 years of broker dealer and investment advisor compliance experience Transfer agent compliance and/or operations experience preferred Expert knowledge of securities, investments, investment products, markets, and their rules and regulations Must have the following Securities Licenses or be willing to obtain them within 6 months: Series 7 - General Securities Representative Series 24 - General Securities Principal; and Series 51 - Municipal Fund Securities Limited Principal; or Series 53 - Municipal Securities Principal Certification required: Certified Regulatory Compliance Manager (CRCM); other risk related certifications desirable (CIA, CRP, CFE or CAMS) Strong negotiation, influencing, and relationship management skills Action oriented; able to drive change and achieve results Strong managerial and leadership skills Effectiveness presenting to executive management, board of directors and regulators Strong business acumen Exceptional problem solving, decision making and analytical skills Excellent written and verbal communication skills For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. The national average salary range for this role is $250-300k in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case by case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid Time Off, etc. For more information, please visit Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Mar 07, 2026
Full time
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Chief Compliance Officer is responsible for overseeing and managing the compliance of Ascensus's operating businesses and its broker dealers, registered investment advisors and transfer agents ensuring adherence to laws, regulations, and internal policies. This position is Hybrid to our Newton, MA location. Responsibilities Ensure that operating businesses comply with laws, regulations, policies and procedures Develop, own and manage department vision, priorities and agenda Serve as CCO of broker dealer, registered investment advisers, transfer agent and State Chartered Trust Companies Advise senior management and business units on regulatory initiatives Provide guidance and training to operating business units Act as liaison with regulators including FINRA, SEC, MSRB and State Banking Regulators Oversee regulatory exams and audits Serve as spokesperson for Ascensus on compliance issues, including client due diligence visits Drafts and maintains policies and procedures to fulfill the applicable compliance requirements of each regulated entity and business unit Drafts and maintains relevant corporate wide compliance policies and procedures Coordinate with internal operational groups to implement any needed compliance changes Handle all required filings and notices, including MSRB G42 and G45, Form BD, and Form ADV Administer AML/CIP/CID/SAR policies and filings, including transaction monitoring and FinCEN and OFAC searches Collaborate with Legal and Risk Management on privacy, identity theft and fraud incidents Oversee review and required filings of all advertising and marketing communications Oversee licensing and continuing education requirements for FINRA registered representatives including Forms U4 and U5, email review, compliance meeting monitoring and attestations Create, manage, and deliver annual compliance trainings, including firm, regulatory and AML Investment Oversee investment advisor compliance program for mutual funds, exchange traded funds, separately managed accounts, municipal securities and other investment products Conduct initial and ongoing due diligence of investment managers and collaborate with investment personnel to ensure compliance with the investment directives of Ascensus's clients Assist with the review and drafting of relevant program disclosure documents Work closely with the legal and risk management departments Support other compliance activities including responses to RFPs Evaluate compliance needs and requirements of acquired companies and ensure corporate standards are applied consistently across all divisions and locations Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always . They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day to day. Supervision Manage and lead a team of compliance professionals who support multiple business units Develop a high performing team through implementation of effective recruitment, training/cross training, performance management, mentoring, motivation and coaching while fostering strong team and cultural dynamics. Engage associates in a positive and professional manner where inclusion, belonging and diversity of thought are leveraged for innovation and continuous improvement. Works with associates to set and execute goals/objectives. Manages direct reports according to Ascensus policy; maintains a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations. Requirements BS required; advanced degree preferred Minimum 15 years of broker dealer and investment advisor compliance experience Transfer agent compliance and/or operations experience preferred Expert knowledge of securities, investments, investment products, markets, and their rules and regulations Must have the following Securities Licenses or be willing to obtain them within 6 months: Series 7 - General Securities Representative Series 24 - General Securities Principal; and Series 51 - Municipal Fund Securities Limited Principal; or Series 53 - Municipal Securities Principal Certification required: Certified Regulatory Compliance Manager (CRCM); other risk related certifications desirable (CIA, CRP, CFE or CAMS) Strong negotiation, influencing, and relationship management skills Action oriented; able to drive change and achieve results Strong managerial and leadership skills Effectiveness presenting to executive management, board of directors and regulators Strong business acumen Exceptional problem solving, decision making and analytical skills Excellent written and verbal communication skills For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. The national average salary range for this role is $250-300k in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case by case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid Time Off, etc. For more information, please visit Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Mar 06, 2026
Full time
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Join a prestigious automotive brand as a Parts Administrator , where you will have the opportunity to enhance your skills and knowledge within a dynamic team. Staffline is recruiting Parts Administrators in Farnborough. This full-time position offers a 37.5-hour work week, Monday to Friday , with flexible working opportunities. The hours of work are: - 9am to 5:15pm The rate of pay is £30,000 per annum. Your Time at Work As a Parts Administrator, you will be required to provide administrative support to the dept and to be the initial point of contact for all departmental enquiries from suppliers, the dealer network, or internal depts. You would be responsible for all SAP entries and for reconciling all UK Supplier and Supplier invoices. Key Responsibilities: Nature and scope of main accountabilities: - Being the main and first point of contact for all account queries - Validating UK Supplier & Retailer invoices - Raising Purchase Orders in a timely manner - Charging the appropriate departments and preparing all charges with respect to Motorcycle distribution/storage, Return rejections, accurately - Reconciling UK Supplier deliveries and their subsequent invoices into the warehouse - liaison with suppliers required - Monthly reporting - Producing data to support supplier reviews - Administration support for the Parts Distribution Manager and Planning Manager - Conducting department administration using SAP HR for holiday booking, stationery ordering, flights and hotel bookings Purpose and subject of interaction with internal/external customers and key contacts: - Controlling revenue transfer items, ensuring items are correctly reimbursed to departments when sold and not when received at the warehouse - Dealer liaison, responsible for the processing of VIN plates, and first point of contact for non-UK Mail warehouse queries - Raising Purchase Requests once budgets have been approved correctly and in line with contracts - Accountable for the creation and release of Dangerous Goods data sheets and codes so that Hazardous parts are correctly released to the network (consultant assistance) Our Perfect Worker We are seeking a Parts Administrator who ideally has good communication skills, works well as part of a team, has an eye for detail and good time management/administration skills. Essential Skills: - Previous experience in an administration role. - Strong teamwork capabilities. - Exceptional attention to detail. - Excellent communication skills with the ability to build relationships at all levels. - Strong planning and organisational skills. - Proficient in standard Microsoft applications (Word, Excel and Outlook). Desirable Skills: - Ability to problem solve and think on your feet. - Previous experience of SAP. Key Information and Benefits - Competitive salary based on experience. - 27 days of holiday entitlement in your first full year, increasing to 29, then 30 days. - Flexible and remote working options post-induction period. Job Ref: 1BMWF If you are looking to join a team where you can develop and grow your experience and knowledge, then please send your CV to (url removed) About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Mar 04, 2026
Full time
Join a prestigious automotive brand as a Parts Administrator , where you will have the opportunity to enhance your skills and knowledge within a dynamic team. Staffline is recruiting Parts Administrators in Farnborough. This full-time position offers a 37.5-hour work week, Monday to Friday , with flexible working opportunities. The hours of work are: - 9am to 5:15pm The rate of pay is £30,000 per annum. Your Time at Work As a Parts Administrator, you will be required to provide administrative support to the dept and to be the initial point of contact for all departmental enquiries from suppliers, the dealer network, or internal depts. You would be responsible for all SAP entries and for reconciling all UK Supplier and Supplier invoices. Key Responsibilities: Nature and scope of main accountabilities: - Being the main and first point of contact for all account queries - Validating UK Supplier & Retailer invoices - Raising Purchase Orders in a timely manner - Charging the appropriate departments and preparing all charges with respect to Motorcycle distribution/storage, Return rejections, accurately - Reconciling UK Supplier deliveries and their subsequent invoices into the warehouse - liaison with suppliers required - Monthly reporting - Producing data to support supplier reviews - Administration support for the Parts Distribution Manager and Planning Manager - Conducting department administration using SAP HR for holiday booking, stationery ordering, flights and hotel bookings Purpose and subject of interaction with internal/external customers and key contacts: - Controlling revenue transfer items, ensuring items are correctly reimbursed to departments when sold and not when received at the warehouse - Dealer liaison, responsible for the processing of VIN plates, and first point of contact for non-UK Mail warehouse queries - Raising Purchase Requests once budgets have been approved correctly and in line with contracts - Accountable for the creation and release of Dangerous Goods data sheets and codes so that Hazardous parts are correctly released to the network (consultant assistance) Our Perfect Worker We are seeking a Parts Administrator who ideally has good communication skills, works well as part of a team, has an eye for detail and good time management/administration skills. Essential Skills: - Previous experience in an administration role. - Strong teamwork capabilities. - Exceptional attention to detail. - Excellent communication skills with the ability to build relationships at all levels. - Strong planning and organisational skills. - Proficient in standard Microsoft applications (Word, Excel and Outlook). Desirable Skills: - Ability to problem solve and think on your feet. - Previous experience of SAP. Key Information and Benefits - Competitive salary based on experience. - 27 days of holiday entitlement in your first full year, increasing to 29, then 30 days. - Flexible and remote working options post-induction period. Job Ref: 1BMWF If you are looking to join a team where you can develop and grow your experience and knowledge, then please send your CV to (url removed) About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Funds Administrator - Funds & Securities Settlements Duration: 6 months contract initially Pay: £21.83/hour (PAYE) or £25.11/hour (via umbrella) Location: Manchester (hybrid working - 4 days onsite) My client are seeking 3 future team member for the role of Fund Administrator to join their team that covers Fund Applications, Operations, Settlements and Dealing. The organisation provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. They provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester and is hybrid. In this role, you'll make an impact in the following ways: Cash and stock break analysis and resolution. Responsible for review, investigation and response on client queries Day to day duties and tasks for the Funds area, this includes trade and settlements teams. Responsible for manual trade pricing and failed trade resolution with Fund Managers/Transfer agents. The maintenance of internal static data. Complete Fund Manager documentation to support clients with fund account openings. Keeping procedures updated To be successful in this role, we're seeking the following: Good attention to detail, prioritisation and time management required Experience in dealing with clients over the phone and written (email) Proven track record of delivering excellent client service Ability to adapt to change and use initiative to overcome challenges Excellent working knowledge of Microsoft Excel, Word and Outlook Ability to analyze large sets of data to resolve stock and cash positions in a timely manner. Understanding of Funds and securities settlement desirable
Mar 04, 2026
Contractor
Funds Administrator - Funds & Securities Settlements Duration: 6 months contract initially Pay: £21.83/hour (PAYE) or £25.11/hour (via umbrella) Location: Manchester (hybrid working - 4 days onsite) My client are seeking 3 future team member for the role of Fund Administrator to join their team that covers Fund Applications, Operations, Settlements and Dealing. The organisation provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. They provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester and is hybrid. In this role, you'll make an impact in the following ways: Cash and stock break analysis and resolution. Responsible for review, investigation and response on client queries Day to day duties and tasks for the Funds area, this includes trade and settlements teams. Responsible for manual trade pricing and failed trade resolution with Fund Managers/Transfer agents. The maintenance of internal static data. Complete Fund Manager documentation to support clients with fund account openings. Keeping procedures updated To be successful in this role, we're seeking the following: Good attention to detail, prioritisation and time management required Experience in dealing with clients over the phone and written (email) Proven track record of delivering excellent client service Ability to adapt to change and use initiative to overcome challenges Excellent working knowledge of Microsoft Excel, Word and Outlook Ability to analyze large sets of data to resolve stock and cash positions in a timely manner. Understanding of Funds and securities settlement desirable
Location:-Aldershot Job Title:- Vehicle Technician (Level 2) Salary 34,000 + bonus We are recruiting for a Level 2 Light Vehicle Qualified Technician in the Aldershot Area, to join a brilliant Volume Dealership Group. The position is for either an experienced technician looking to wind-back the heavy work, or a sales prep technician to carry out PDI's, services and repairs. This is a top Franchise that train and progress all their Technicians to the top level, and historically they have pushed them all the way up to Master Level/Group Technical level (which you can either take it or leave it). If you are a little bit bored and uninspired, this is your chance. Here are some but not all the benefits:- From 29,000 to 34,000 basic + bonuses 8-5pm - Mon - Fri with 1/4 weekends only 8:30-12:30pm 25 days holiday + bank holiday within a fantastic workshop & team Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it (Level 2 Light Vehicle is the minimum they can take anyone on) Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Mar 04, 2026
Full time
Location:-Aldershot Job Title:- Vehicle Technician (Level 2) Salary 34,000 + bonus We are recruiting for a Level 2 Light Vehicle Qualified Technician in the Aldershot Area, to join a brilliant Volume Dealership Group. The position is for either an experienced technician looking to wind-back the heavy work, or a sales prep technician to carry out PDI's, services and repairs. This is a top Franchise that train and progress all their Technicians to the top level, and historically they have pushed them all the way up to Master Level/Group Technical level (which you can either take it or leave it). If you are a little bit bored and uninspired, this is your chance. Here are some but not all the benefits:- From 29,000 to 34,000 basic + bonuses 8-5pm - Mon - Fri with 1/4 weekends only 8:30-12:30pm 25 days holiday + bank holiday within a fantastic workshop & team Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it (Level 2 Light Vehicle is the minimum they can take anyone on) Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE We are seeking an accomplished Head of Sales to lead our telesales organisation for the UK market. This is currently the largest team within our business, with individuals based across our London, Bournemouth, Winnersh, and Porto offices. The Head of Sales role sits at the heart of the Sell My Car team, overseeing the team directly responsible for listing & brokering the sale of customer vehicles via our online auctions to our trusted dealer network. With more than 1,000 vehicles listed daily, the team plays a critical role in delivering on our ambitious revenue targets, which are set to exceed £4M per month in 2026. Our role as a 2 sided marketplace, is to achieve the best outcome for both parties, making our sales process more complex vs a direct to customer transaction. Our Sales & Customer Success team are the primary point of contact for both sellers and dealer partners, working to align expectations between both, to achieve sales success. As Head of Sales, you will instinctively think in terms of "both sides winning" as you build sales plans and evolve tactics. As something changes on one side (product updates, market shifts etc.) you can connect the dots and think how this will impact the other, to ensure consistent winning, for all. As Head of Sales, you will directly manage our Customer Success & Sales Team Leaders and own the execution of our end to end sales strategy. You will be accountable for the performance, productivity, and commercial output of our sales operations-continually identifying opportunities to optimise processes, enhance sales effectiveness, and enable the team to excel. This is a pivotal senior position within the Sell My Car business and you will collaborate closely with cross functional peers across our Fulfilment, Product, Marketing, and Commercial teams. Your leadership and insight will take your sales experience and apply this to solve new problems, directly influencing business decisions, help shape long term plans, and contribute to achieving our overall growth ambitions. WHAT YOU'LL DO Sales Leadership & Performance Ownership Lead the Sell My Car telesales organisation, taking full ownership of lead conversion, revenue delivery, and overall sales performance & productivity. Execute and continuously refine sales strategies to meet daily trading targets, elevating processes and operations to maximise efficiency and revenue per FTE. Moving beyond "the business as usual play book" and re imagine how we sell. Leading through experimentation, building a path through the unknown to achieve a vision of what great looks like, both in the short term and over the coming years. Set clear performance expectations, distribute team targets aligned to business goals, and oversee team wide metrics to drive focus and accountability. Manage the full sales pipeline, ensuring optimal workload balance, opportunity management, and adherence to SLA's through your sales team leaders. Identify risks to the plan early, elevate appropriately, and drive mitigation actions directly within your teams, alongside partnering with your peers to do the same across the business. Quality, Enablement & Operational Excellence Ensure robust structures, quality controls, and standards are in place across all sales interactions to protect and enhance customer experience for both consumers & dealer partners. Champion improvements to systems, tooling, and sales enablement, partnering cross functionally to prioritise initiatives with highest impact. Oversee & sign off rota planning to ensure consistent coverage and readiness to meet volume demands year round. Drive continuous improvement, identifying operational inefficiencies and implementing enhancements that lift productivity and service quality. People Leadership & Talent Development Stand as a role model for what sales leadership should look like. Managing the team through data led decisions, emphasizing on what is important through effective coaching & challenge outdated approaches that are not scalable in a digital marketplace Lead, coach, and mentor your Sales Team Leaders, empowering them to develop high performing teams and maintain a strong performance culture. Oversee recruitment, training, and onboarding frameworks to ensure new hires are equipped to ramp quickly and succeed. Conduct regular team and leadership meetings to align on updates, share best practices, and proactively address challenges. Foster an engaged, collaborative, and high trust team environment built on open communication, accountability, and mutual respect. Cross Functional Influence & Stakeholder Engagement Act as a thought partner to product & marketing teams to help shape the future of our marketplace and how we serve all our customers effectively Collaborate closely with Customer Experience, Fulfilment, Product, Marketing, and Commercial stakeholders to ensure seamless coordination and unified delivery across the customer journey. Represent Sales within the Sell My Car senior leadership team, not only owning weekly performance reporting, strategic updates, and forward plans- but contributing as a member of the leadership team to move our business forward & build towards our vision Handle high priority escalations and resolve complex seller issues, safeguarding customer satisfaction and brand reputation. Contribute to the creation and execution of broader business initiatives that enhance the seller experience and support long term growth. Continuously identifying opportunities for change, transformation & evolve the sales strategy alongside other GTM plans across our product & services teams WHAT YOU'LL NEED Proven experience in a senior sales leadership role, within high pace, high volume & constantly changing telesales environments (preferably within tech, start up/scale up businesses or new business lines) holding target responsibility in excess of £50M annual revenue. Strong experience in leadership of sales teams of 50+ individual contributors, including direct line management of other people managers. This could be within a current Head of/Director level role, or a senior manager ready to take the next step. A track record and demonstrable experience of designing & implementing new sales processes, structures & strategies that are scalable for the long term. With evidence of increasing scope, stepping up or replacing old playbooks and taking teams to the next level Comfortable working in an environment that holds "unknowns" and experimentation, with the ability to create structure where there is none and a clear understanding of what is needed to drive effective change management across a large team. Record of achievement managing team performance within a target focused environment, overseeing goals across revenue generation, lead pipeline management & SLA's towards metrics of response time, outbound calling activity & lead conversion. Experience in online / 2-sided marketplace or multi stakeholder business models (e.g marketplaces, aggregators, brokers where the sales process needs to balance both demand & supply simultaneously) Prior experience within the automotive industry is a plus when combined with experience in digital first business & leadership roles, within high volume, complex telesales environments Experience with varied customer groups and needs (Both B2B and B2C customer bases) with an understanding of how needs differ within a sales plan & process Excellent communication, interpersonal, and coaching skills . click apply for full job details
Feb 28, 2026
Full time
THE CARWOW GROUP Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE We are seeking an accomplished Head of Sales to lead our telesales organisation for the UK market. This is currently the largest team within our business, with individuals based across our London, Bournemouth, Winnersh, and Porto offices. The Head of Sales role sits at the heart of the Sell My Car team, overseeing the team directly responsible for listing & brokering the sale of customer vehicles via our online auctions to our trusted dealer network. With more than 1,000 vehicles listed daily, the team plays a critical role in delivering on our ambitious revenue targets, which are set to exceed £4M per month in 2026. Our role as a 2 sided marketplace, is to achieve the best outcome for both parties, making our sales process more complex vs a direct to customer transaction. Our Sales & Customer Success team are the primary point of contact for both sellers and dealer partners, working to align expectations between both, to achieve sales success. As Head of Sales, you will instinctively think in terms of "both sides winning" as you build sales plans and evolve tactics. As something changes on one side (product updates, market shifts etc.) you can connect the dots and think how this will impact the other, to ensure consistent winning, for all. As Head of Sales, you will directly manage our Customer Success & Sales Team Leaders and own the execution of our end to end sales strategy. You will be accountable for the performance, productivity, and commercial output of our sales operations-continually identifying opportunities to optimise processes, enhance sales effectiveness, and enable the team to excel. This is a pivotal senior position within the Sell My Car business and you will collaborate closely with cross functional peers across our Fulfilment, Product, Marketing, and Commercial teams. Your leadership and insight will take your sales experience and apply this to solve new problems, directly influencing business decisions, help shape long term plans, and contribute to achieving our overall growth ambitions. WHAT YOU'LL DO Sales Leadership & Performance Ownership Lead the Sell My Car telesales organisation, taking full ownership of lead conversion, revenue delivery, and overall sales performance & productivity. Execute and continuously refine sales strategies to meet daily trading targets, elevating processes and operations to maximise efficiency and revenue per FTE. Moving beyond "the business as usual play book" and re imagine how we sell. Leading through experimentation, building a path through the unknown to achieve a vision of what great looks like, both in the short term and over the coming years. Set clear performance expectations, distribute team targets aligned to business goals, and oversee team wide metrics to drive focus and accountability. Manage the full sales pipeline, ensuring optimal workload balance, opportunity management, and adherence to SLA's through your sales team leaders. Identify risks to the plan early, elevate appropriately, and drive mitigation actions directly within your teams, alongside partnering with your peers to do the same across the business. Quality, Enablement & Operational Excellence Ensure robust structures, quality controls, and standards are in place across all sales interactions to protect and enhance customer experience for both consumers & dealer partners. Champion improvements to systems, tooling, and sales enablement, partnering cross functionally to prioritise initiatives with highest impact. Oversee & sign off rota planning to ensure consistent coverage and readiness to meet volume demands year round. Drive continuous improvement, identifying operational inefficiencies and implementing enhancements that lift productivity and service quality. People Leadership & Talent Development Stand as a role model for what sales leadership should look like. Managing the team through data led decisions, emphasizing on what is important through effective coaching & challenge outdated approaches that are not scalable in a digital marketplace Lead, coach, and mentor your Sales Team Leaders, empowering them to develop high performing teams and maintain a strong performance culture. Oversee recruitment, training, and onboarding frameworks to ensure new hires are equipped to ramp quickly and succeed. Conduct regular team and leadership meetings to align on updates, share best practices, and proactively address challenges. Foster an engaged, collaborative, and high trust team environment built on open communication, accountability, and mutual respect. Cross Functional Influence & Stakeholder Engagement Act as a thought partner to product & marketing teams to help shape the future of our marketplace and how we serve all our customers effectively Collaborate closely with Customer Experience, Fulfilment, Product, Marketing, and Commercial stakeholders to ensure seamless coordination and unified delivery across the customer journey. Represent Sales within the Sell My Car senior leadership team, not only owning weekly performance reporting, strategic updates, and forward plans- but contributing as a member of the leadership team to move our business forward & build towards our vision Handle high priority escalations and resolve complex seller issues, safeguarding customer satisfaction and brand reputation. Contribute to the creation and execution of broader business initiatives that enhance the seller experience and support long term growth. Continuously identifying opportunities for change, transformation & evolve the sales strategy alongside other GTM plans across our product & services teams WHAT YOU'LL NEED Proven experience in a senior sales leadership role, within high pace, high volume & constantly changing telesales environments (preferably within tech, start up/scale up businesses or new business lines) holding target responsibility in excess of £50M annual revenue. Strong experience in leadership of sales teams of 50+ individual contributors, including direct line management of other people managers. This could be within a current Head of/Director level role, or a senior manager ready to take the next step. A track record and demonstrable experience of designing & implementing new sales processes, structures & strategies that are scalable for the long term. With evidence of increasing scope, stepping up or replacing old playbooks and taking teams to the next level Comfortable working in an environment that holds "unknowns" and experimentation, with the ability to create structure where there is none and a clear understanding of what is needed to drive effective change management across a large team. Record of achievement managing team performance within a target focused environment, overseeing goals across revenue generation, lead pipeline management & SLA's towards metrics of response time, outbound calling activity & lead conversion. Experience in online / 2-sided marketplace or multi stakeholder business models (e.g marketplaces, aggregators, brokers where the sales process needs to balance both demand & supply simultaneously) Prior experience within the automotive industry is a plus when combined with experience in digital first business & leadership roles, within high volume, complex telesales environments Experience with varied customer groups and needs (Both B2B and B2C customer bases) with an understanding of how needs differ within a sales plan & process Excellent communication, interpersonal, and coaching skills . click apply for full job details
Business Development Specialist Local Business Sales Mercedes-Benz of Teesside Mercedes-Benz of Teesside are looking to appoint a Business Development Specialist to grow and develop our local business and SME customer base, selling new Mercedes-Benz vehicles. This is a newly created role, designed for someone who enjoys building relationships, opening doors, and turning local connections into long-term business partnerships. The Role You will be responsible for proactively identifying, engaging and developing relationships with local businesses across and the Tees Valley area. Acting as a named point of contact, you will manage customers from initial introduction through to vehicle delivery, with a strong focus on repeat business and pipeline development. This role sits outside the traditional showroom environment and is ideal for someone who thrives on outbound activity and relationship-led sales. Key Responsibilities Proactively target local businesses, SMEs Build and manage a database of local business customers Conduct outbound prospecting, networking and appointments Attend local business networking events and meetings Manage opportunities from enquiry to order and delivery Demonstrate vehicles and solutions tailored to business needs Maintain accurate CRM records and pipeline reporting Work closely with the Sales and Management teams to support growth What We're Looking For Proven sales or business development experience (automotive experience desirable but not essential) Strong relationship-building and communication skills Comfortable with outbound prospecting and networking Self-motivated, organised and commercially aware Professional, credible and customer-focused Full UK driving licence Experience in fleet, business-to-business sales, or account management would be advantageous. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Feb 27, 2026
Full time
Business Development Specialist Local Business Sales Mercedes-Benz of Teesside Mercedes-Benz of Teesside are looking to appoint a Business Development Specialist to grow and develop our local business and SME customer base, selling new Mercedes-Benz vehicles. This is a newly created role, designed for someone who enjoys building relationships, opening doors, and turning local connections into long-term business partnerships. The Role You will be responsible for proactively identifying, engaging and developing relationships with local businesses across and the Tees Valley area. Acting as a named point of contact, you will manage customers from initial introduction through to vehicle delivery, with a strong focus on repeat business and pipeline development. This role sits outside the traditional showroom environment and is ideal for someone who thrives on outbound activity and relationship-led sales. Key Responsibilities Proactively target local businesses, SMEs Build and manage a database of local business customers Conduct outbound prospecting, networking and appointments Attend local business networking events and meetings Manage opportunities from enquiry to order and delivery Demonstrate vehicles and solutions tailored to business needs Maintain accurate CRM records and pipeline reporting Work closely with the Sales and Management teams to support growth What We're Looking For Proven sales or business development experience (automotive experience desirable but not essential) Strong relationship-building and communication skills Comfortable with outbound prospecting and networking Self-motivated, organised and commercially aware Professional, credible and customer-focused Full UK driving licence Experience in fleet, business-to-business sales, or account management would be advantageous. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
A pump manufacturer is recruiting for an Area Sales Manager in the East Midlands or Northeast region in the UK. In this role, you will be responsible for managing and developing existing customers and distribution networks, seeking new opportunities, creating enquiries, and selling pumps in various markets. The ideal candidate should have +3 years of sales experience of submersible or dewatering pumps and a driving licence. Ref: SF47163 Eligible Applicants (O) Eligible visa: Permanent residence, Spouse, Partner (X) NOT eligible: Student visa, requiring visa sponsorship, working holiday, Graduate, Freelance Work Details Work Type: home office based (East Midlands or Northeast regions in the UK) Visa Support: No Benefits: Company Car, pension scheme, eye test, employee assistance programme (Peninsula), Tech Scheme, credit card Employment Details Type: Permanent, full-time Working Hours: 8:00-17:30 from Monday to Friday Salary: £50-60k+ bonus depending on experience Start: ASAPLocation: Midlands or Northeast regions in the UK (home office based) Responsibilities Manage and develop existing customers and distribution network within territory Seek new opportunities and customers Create end user enquiries to channel through dealer network Sell 1ph & 3ph pumps into hire / construction / infrastructure / mining & quarrying markets Sell the additional brands the company represents Work in line with overall company performance targets Work towards achieving territory targets Grow market share within territory Ideal Candidate 3+ years of sales experience of submersible or dewatering pumps Experience preferably gained selling / hiring pumps into the construction / mining / quarries related industries Experienced in Territory Management and maintaining/growing customer accounts Knowledge of pumps within construction and related industries Knowledge of Markets related to dewatering and contractors' pumps Knowledge of Hire and Rental Markets would be an advantage Driving Licence Willing to attend trade shows, some overnight stays & travel to HQ in Germany for training Business level fluency in English All applicants for the Area Sales Manager must have the right to work in the country as the Company is not able to offer visa support. We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.
Feb 27, 2026
Full time
A pump manufacturer is recruiting for an Area Sales Manager in the East Midlands or Northeast region in the UK. In this role, you will be responsible for managing and developing existing customers and distribution networks, seeking new opportunities, creating enquiries, and selling pumps in various markets. The ideal candidate should have +3 years of sales experience of submersible or dewatering pumps and a driving licence. Ref: SF47163 Eligible Applicants (O) Eligible visa: Permanent residence, Spouse, Partner (X) NOT eligible: Student visa, requiring visa sponsorship, working holiday, Graduate, Freelance Work Details Work Type: home office based (East Midlands or Northeast regions in the UK) Visa Support: No Benefits: Company Car, pension scheme, eye test, employee assistance programme (Peninsula), Tech Scheme, credit card Employment Details Type: Permanent, full-time Working Hours: 8:00-17:30 from Monday to Friday Salary: £50-60k+ bonus depending on experience Start: ASAPLocation: Midlands or Northeast regions in the UK (home office based) Responsibilities Manage and develop existing customers and distribution network within territory Seek new opportunities and customers Create end user enquiries to channel through dealer network Sell 1ph & 3ph pumps into hire / construction / infrastructure / mining & quarrying markets Sell the additional brands the company represents Work in line with overall company performance targets Work towards achieving territory targets Grow market share within territory Ideal Candidate 3+ years of sales experience of submersible or dewatering pumps Experience preferably gained selling / hiring pumps into the construction / mining / quarries related industries Experienced in Territory Management and maintaining/growing customer accounts Knowledge of pumps within construction and related industries Knowledge of Markets related to dewatering and contractors' pumps Knowledge of Hire and Rental Markets would be an advantage Driving Licence Willing to attend trade shows, some overnight stays & travel to HQ in Germany for training Business level fluency in English All applicants for the Area Sales Manager must have the right to work in the country as the Company is not able to offer visa support. We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.
Account Manager (Automotive) 35,000- 40,000 + Commission + Car Allowance + Regional Patch + Progression + Training + Company Benefits Remote - covering a patch of Scotland Are you an Account Manager from an Automotive Services or similar background looking for a field based role where you have the autonomy to manage your diary within a well-established yet growing service provider looking to increase their market share in Scotland in a role providing commission to increase your earnings? This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their sales team to increase market share in Scotland. This varied role will see you having the autonomy to manage your own desk as you are responsible for dealing with existing accounts across Scotland, primarily in the Central Belt. You will be out in the Field regularly going to meet customers as well as working from home, to upsell to clients and further existing relationships. This autonomous role would suit an Account Manager from an Automotive background looking for a dynamic sales role you can make your own within a well-established yet growing provider of services in a role offering a car allowance and commission. The Role: Manage sales to existing key accounts Sell services and solutions to customers across the Automotive sector Remote working with travel to visit customers Autonomy to make the role your own and manage your own diary The Person: Account Manager or similar Automotive Services background Based in Scotland- happy to cover Scotland as a patch Reference number: BBBH24149 Account Manager, BDM, Sales, Regional, Automotive, B2B, Services, Products, Remote, Autonomy, Hybrid, Field, Bonus, Scotland, Central Belt, Glasgow, Edinburgh, Dundee Reference number: BBBH14226 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Feb 27, 2026
Full time
Account Manager (Automotive) 35,000- 40,000 + Commission + Car Allowance + Regional Patch + Progression + Training + Company Benefits Remote - covering a patch of Scotland Are you an Account Manager from an Automotive Services or similar background looking for a field based role where you have the autonomy to manage your diary within a well-established yet growing service provider looking to increase their market share in Scotland in a role providing commission to increase your earnings? This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their sales team to increase market share in Scotland. This varied role will see you having the autonomy to manage your own desk as you are responsible for dealing with existing accounts across Scotland, primarily in the Central Belt. You will be out in the Field regularly going to meet customers as well as working from home, to upsell to clients and further existing relationships. This autonomous role would suit an Account Manager from an Automotive background looking for a dynamic sales role you can make your own within a well-established yet growing provider of services in a role offering a car allowance and commission. The Role: Manage sales to existing key accounts Sell services and solutions to customers across the Automotive sector Remote working with travel to visit customers Autonomy to make the role your own and manage your own diary The Person: Account Manager or similar Automotive Services background Based in Scotland- happy to cover Scotland as a patch Reference number: BBBH24149 Account Manager, BDM, Sales, Regional, Automotive, B2B, Services, Products, Remote, Autonomy, Hybrid, Field, Bonus, Scotland, Central Belt, Glasgow, Edinburgh, Dundee Reference number: BBBH14226 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
Reading, Oxfordshire
Business Development Executive (Automotive Detailing Products) 50,000 - 55,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only + Benefits Milton Keynes / Reading / M3 Corridor Are you a keen salesperson with experience in B2B sales looking to join a well-established company that offers a lucrative earning potential with uncapped commission and a company car? Are you a car salesperson looking for a healthier work life balance, in a role that is weekdays only and offers autonomy in a field based position? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Milton Keynes to Southampton. This role would suit a car salesperson, who has experience in cross selling automotive detailing products, that is now looking for a weekdays only role for a healthier work life balance. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages from Milton Keynes to Southampton to West London to Basingstoke Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience in car sales Experience in B2B sales Full UK Driving License Job Reference: BBBH24150 Key Words: Business, Development, Executive, Chemicals, Automotive, Milton Keynes, Reading, Basingstoke, West London, Winchester, Southampton We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Feb 27, 2026
Full time
Business Development Executive (Automotive Detailing Products) 50,000 - 55,000 OTE + Uncapped Commission + Company Car + Progression + Product Training + Remote Position + Weekdays Only + Benefits Milton Keynes / Reading / M3 Corridor Are you a keen salesperson with experience in B2B sales looking to join a well-established company that offers a lucrative earning potential with uncapped commission and a company car? Are you a car salesperson looking for a healthier work life balance, in a role that is weekdays only and offers autonomy in a field based position? This company was established over three decades ago and since then has grown its successful operation to a national level. The company are a chemical manufacturer that primarily distribute automotive products to car dealerships and garages across the UK. In this role the suitable candidate will be expected to generate their own leads and visit client sites to bolster the sales pipeline of the business. You will be covering a patch that encompasses Milton Keynes to Southampton. This role would suit a car salesperson, who has experience in cross selling automotive detailing products, that is now looking for a weekdays only role for a healthier work life balance. The Role: 8:30 - 5 Monday - Friday Travel to car dealerships and garages from Milton Keynes to Southampton to West London to Basingstoke Carry out account management and work to maintain existing relationships with clients Conduct your own research and develop new leads to bring first time clients to the pipeline Report to the Sales Manager frequently to ensure targets are being met Preserve an efficient CRM to allow for transparency across the business The Person: Experience in car sales Experience in B2B sales Full UK Driving License Job Reference: BBBH24150 Key Words: Business, Development, Executive, Chemicals, Automotive, Milton Keynes, Reading, Basingstoke, West London, Winchester, Southampton We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Are you a technically minded machinery salesperson with a background in Dairy Farming or the AD sector? Our client, a UK leading Dairy equipment manufacturer, is looking for a Business Development Manager to grow their dealership network, and improve product distribution across the North of the UK and Scotland. You will be the technical and commercial link between the factory and dealership. You'll oversee all current relationships with dealerships and help make connections with potential new distributors. You'll get to represent a premium brand, and will need to know the products back-to-front. The role will give you plenty of independence. Ideally you'd be well connected across the agricultural machinery dealership network in the north and have an in-depth understanding of the Dairy equipment market; you also help gather industry information to inform the company's commercial strategy. Key Responsibilities: Identify and build new business relationships across the north of England and into Scotland Collaborate with sales, marketing and senior management teams. Manage and maintain strong relationships with dealers, distributors, and key accounts. Develop and implement strategic plans to grow market share and increase brand visibility. Attend trade shows, exhibitions, and on-farm demos to showcase product range. Offer market insights to inform product development and marketing efforts. Show potential clients around market-leading manufacturing facility Immediately take on and manage responsibilities for 20+ key accounts. Ensure excellent customer support and service delivery. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an allied sector is a minimum requirement. An existing ledger would be preferred. Sound technical understanding/interest in agricultural machinery. Ability to drive sales growth. Build longstanding customer relationships. Embrace and contribute towards a strong team ethic. Full driving license. Remunerations: Competitive base salary + bonus + commission. Company vehicle or car allowance. Career development potential + consistent CPD opportunities. 28 days of Annual Leaves + Bank Holidays How to apply: For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
Feb 18, 2026
Full time
Are you a technically minded machinery salesperson with a background in Dairy Farming or the AD sector? Our client, a UK leading Dairy equipment manufacturer, is looking for a Business Development Manager to grow their dealership network, and improve product distribution across the North of the UK and Scotland. You will be the technical and commercial link between the factory and dealership. You'll oversee all current relationships with dealerships and help make connections with potential new distributors. You'll get to represent a premium brand, and will need to know the products back-to-front. The role will give you plenty of independence. Ideally you'd be well connected across the agricultural machinery dealership network in the north and have an in-depth understanding of the Dairy equipment market; you also help gather industry information to inform the company's commercial strategy. Key Responsibilities: Identify and build new business relationships across the north of England and into Scotland Collaborate with sales, marketing and senior management teams. Manage and maintain strong relationships with dealers, distributors, and key accounts. Develop and implement strategic plans to grow market share and increase brand visibility. Attend trade shows, exhibitions, and on-farm demos to showcase product range. Offer market insights to inform product development and marketing efforts. Show potential clients around market-leading manufacturing facility Immediately take on and manage responsibilities for 20+ key accounts. Ensure excellent customer support and service delivery. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an allied sector is a minimum requirement. An existing ledger would be preferred. Sound technical understanding/interest in agricultural machinery. Ability to drive sales growth. Build longstanding customer relationships. Embrace and contribute towards a strong team ethic. Full driving license. Remunerations: Competitive base salary + bonus + commission. Company vehicle or car allowance. Career development potential + consistent CPD opportunities. 28 days of Annual Leaves + Bank Holidays How to apply: For more information and an informal confidential discussion please call Rupert Kettle on: / or e-mail your CV (in word format) and covering letter to , thank you. De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive Recruitment is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive Recruitment complies with all relevant data protection legislation.
Turf Area Sales Manager Take ownership of a growing professional turf territory and shape long term relationships across the golf, sports turf, council and utility sectors. This role gives you the freedom to manage your own region, build commercial partnerships, and represent industry leading turf and golf machinery. What you will do You will support the expansion of Ripon Group s Professional Turf division across an extended Area of Responsibility covering Burnley, Leeds, Bradford, Halifax, Huddersfield, Barnsley, Doncaster, Rotherham and Sheffield. You will work with customers such as golf courses, local authorities, grounds teams, utility companies and contractors. Your key responsibilities include: • Representing Ripon Group in the sale of Professional Turf and Golf machinery. • Building strong, lasting relationships with golf, council, utility and turf customers. • Managing the full sales process using John Deere tools, dealership systems and CRM. • Maintaining up to date product knowledge and attending manufacturer training. • Providing finance guidance for new and used machinery purchases. • Monitoring competitor activity and sharing insights with the team. • Conducting field demonstrations of turf and golf equipment. • Overseeing machinery deliveries and carrying out customer follow ups. • Growing existing accounts and generating new business opportunities. • Collaborating with Sales Specialists when required. What you will bring • Proven sales experience, ideally within turf machinery, golf, agriculture or related industries. • Strong knowledge of professional turf and golf equipment. • Confidence using CRM systems and digital sales tools. • Familiarity with John Deere and competitor products. • Excellent communication skills and a focus on building relationships. • Commercial awareness and a drive to grow market share. • Strong organisation, honesty and the ability to manage your own diary effectively. • Flexibility to work extended hours when required. Locations Retford, Tadcaster, Darrington, Ripon, Keighley. Benefits • Opportunity to work with industry leading technology and global brands. • Company pension scheme. • Company sick scheme. • 24 days holiday plus bank holidays. • Birthday day off. • Life insurance at 3 salary. • Company vehicle for business and personal use. • Tailored career development pathway. • Manufacturer training. • Employee uniform provided. • Staff discount on showroom items. • Health and well being support line. • Employer fund You may have experience of the following: Territory Sales Manager (Turf), Regional Sales Manager, Area Sales Representative, Professional Turf Sales Manager, Golf & Turf Equipment Sales Manager, Business Development Manager (Turf), Territory Account Manager, Field Sales Manager, Area Account Manager. REF-(Apply online only)
Feb 17, 2026
Full time
Turf Area Sales Manager Take ownership of a growing professional turf territory and shape long term relationships across the golf, sports turf, council and utility sectors. This role gives you the freedom to manage your own region, build commercial partnerships, and represent industry leading turf and golf machinery. What you will do You will support the expansion of Ripon Group s Professional Turf division across an extended Area of Responsibility covering Burnley, Leeds, Bradford, Halifax, Huddersfield, Barnsley, Doncaster, Rotherham and Sheffield. You will work with customers such as golf courses, local authorities, grounds teams, utility companies and contractors. Your key responsibilities include: • Representing Ripon Group in the sale of Professional Turf and Golf machinery. • Building strong, lasting relationships with golf, council, utility and turf customers. • Managing the full sales process using John Deere tools, dealership systems and CRM. • Maintaining up to date product knowledge and attending manufacturer training. • Providing finance guidance for new and used machinery purchases. • Monitoring competitor activity and sharing insights with the team. • Conducting field demonstrations of turf and golf equipment. • Overseeing machinery deliveries and carrying out customer follow ups. • Growing existing accounts and generating new business opportunities. • Collaborating with Sales Specialists when required. What you will bring • Proven sales experience, ideally within turf machinery, golf, agriculture or related industries. • Strong knowledge of professional turf and golf equipment. • Confidence using CRM systems and digital sales tools. • Familiarity with John Deere and competitor products. • Excellent communication skills and a focus on building relationships. • Commercial awareness and a drive to grow market share. • Strong organisation, honesty and the ability to manage your own diary effectively. • Flexibility to work extended hours when required. Locations Retford, Tadcaster, Darrington, Ripon, Keighley. Benefits • Opportunity to work with industry leading technology and global brands. • Company pension scheme. • Company sick scheme. • 24 days holiday plus bank holidays. • Birthday day off. • Life insurance at 3 salary. • Company vehicle for business and personal use. • Tailored career development pathway. • Manufacturer training. • Employee uniform provided. • Staff discount on showroom items. • Health and well being support line. • Employer fund You may have experience of the following: Territory Sales Manager (Turf), Regional Sales Manager, Area Sales Representative, Professional Turf Sales Manager, Golf & Turf Equipment Sales Manager, Business Development Manager (Turf), Territory Account Manager, Field Sales Manager, Area Account Manager. REF-(Apply online only)
# VW Commercial Vehicles Head of Business Derby and Nottingham Job Introduction Job Title: Head of Business - Volkswagen Commercial Vehicles UK About the Role As Head of Business - Volkswagen Commercial Vehicles (VWCV) for two key dealer sites in the UK, you will lead, manage and grow commercial vehicle retail operations, ensuring outstanding performance across sales, service, parts, customer satisfaction and profitability . You will be the principal business leader on site, accountable for delivering VWUK strategic priorities and achieving ambitious commercial objectives with a strong focus on operational excellence and customer experience.VW Commercial Vehicles is an iconic brand with class-leading products and a strong Van Centre network in the UK market, with Pentagon playing a big part in the brands fleet strategy. Leadership within the network plays a critical role in driving customer trust, sustainable growth and exceptional retail execution. Key Responsibilities Operational Leadership & Business Performance Lead and develop two high-performing dealer sites focused on Volkswagen Commercial Vehicles. Deliver site sales, service, parts, profitability and customer service targets. Drive continuous improvement in operational processes, performance metrics and KPIs. Embed a culture of excellence, accountability, and brand-aligned behaviours across all functions. Monitor and optimise commercial performance plans, forecasts and budgets. People & Team Management Recruit, coach, mentor and develop site managers and multi-disciplinary teams. Promote professional growth, performance feedback and succession planning. Champion a positive, customer-first culture with high team engagement. Strategy & Market Growth Translate VW UK strategic objectives into actionable dealer site business plans. Identify local market opportunities, competitor activity and customer trends to drive growth. Implement initiatives that grow new and used commercial vehicle sales, Electric Vehicle (EV) uptake, and fleet customer penetration. Customer Experience & Brand Standards Ensure customers enjoy a seamless, premium experience throughout the sales and aftersales journey. Uphold Volkswagen brand standards in all customer interactions, facilities and services. Maintain high Net Promoter Score (NPS) and customer satisfaction benchmarks. Dealer & OEM Relationship Act as the main conduit between dealer operations and Volkswagen UK/VWCV representatives. Ensure strong communication, reporting and alignment with network, product and corporate teams. Person Specification Essential Experience Proven experience in automotive retail leadership , preferably within Volkswagen, commercial vehicles or a mix of passenger/commercial lines. Demonstrable record of site performance management, sales growth, operational control and people leadership. Demonstrable record of leading change to enable growth of both the teams within the business but also the KPI outputs. Experience managing multi-site operations or cross-functional teams. Commercial & Operational Skills Excellent commercial acumen-understanding financial drivers, budgets, forecasting and margin optimisation. Ability to execute business plans that deliver results while maintaining quality and compliance. Strong leadership, resilience and decision-making under pressure. Customer & Brand Focus Commitment to superior customer experience and service excellence. A passion for the Volkswagen Commercial Vehicles brand and a deep understanding of its product range and customer base (including shift toward electrification and fleet customers). Communication & Interpersonal Outstanding communicator with strong negotiation and influencing skills. Capability to build effective relationships with internal teams, external partners, customers and OEM representatives.We have an amazing new opportunity available at our VW Derby /Nottingham dealership for a Head of Business to join, motivate and lead our amazing team.Our General Managers work to take our business forward providing vision, inspiration and professionalism of the highest standards. Achieving maximisation of profits and return on investment by prudent and efficient use of resources. Creating an environment where all management and staff develop and excel, and together, enhance the reputation of Pentagon Motor Group at every opportunity.When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including: 30 days holiday per year (including Bank Holidays) that will increase with length of service. Recommend a Friend Scheme. Discounted days out with family and friends. Retail discounts saving 's on shopping and dining out. Fully funded, Nationally Recognised Qualifications. Manufacturer specific training. Salary Finance. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders. Team member Pension Scheme contributions. Friends & family Customer Referral Payments Discounts on products and services that we provide for family and friends.We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.Main responsibilities of the role will include: Ensuring all departments achieve profit targets, maintain margins and control expenses as detailed in budgets and business plans. Closely examining all management accounts, daily and weekly operating controls, key performance indicators and composite figures in order to assess dealership performance. Continuously refining and improving the quality of customer interaction, satisfaction and retention by working towards improving standards, providing the best facilities and the highest technical standards. Maintaining close scrutiny of developments, legislation and events in the motor industry which will impact on future business opportunities or trading practices. Ensuring that the Dealership operations are undertaken correctly within the law and within policies and procedures set by both the Franchise agreement and the Company's rules, Articles of Association and Memorandum. Working closely with and motivating all staff within the dealership in order that they work to the highest degree of commitment and attention to customer needs. Operating Pentagon Group's Staff Performance Appraisal System and ensuring actions are taken on results. Inspiring departmental managers to discover and develop new ways to proactively market their businesses; providing an environment where all new suggestions and ideas are fully explored and exploited so that the Dealership prospers in the most cost-effective manner possible. Maintaining professional relationships and regular liaison with manufacturers, suppliers, professional and trade organisations, statutory bodies' representatives and other persons or organisations that interact with the Dealership.The successful candidate will have: A minimum of 2 years experience working in a General Manager or Dealer Principle role. A detailed understanding and current and relevant experience of the retail motor industry at the highest level. An ability to create a workplace environment and culture that allows all staff to develop and excel in their jobs. Excellent Leadership skills as well as effective and adaptable communication skills Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome successfully. An ability to negotiate effectively and at the highest level together with excellent numeracy and literacy skills, Up-to-date knowledge of vehicle legislation, consumer legislation and trade practices. Knowledge and comprehension of the Trade Descriptions, Consumer Protection and Consumer Credit Laws.For more information
Feb 15, 2026
Full time
# VW Commercial Vehicles Head of Business Derby and Nottingham Job Introduction Job Title: Head of Business - Volkswagen Commercial Vehicles UK About the Role As Head of Business - Volkswagen Commercial Vehicles (VWCV) for two key dealer sites in the UK, you will lead, manage and grow commercial vehicle retail operations, ensuring outstanding performance across sales, service, parts, customer satisfaction and profitability . You will be the principal business leader on site, accountable for delivering VWUK strategic priorities and achieving ambitious commercial objectives with a strong focus on operational excellence and customer experience.VW Commercial Vehicles is an iconic brand with class-leading products and a strong Van Centre network in the UK market, with Pentagon playing a big part in the brands fleet strategy. Leadership within the network plays a critical role in driving customer trust, sustainable growth and exceptional retail execution. Key Responsibilities Operational Leadership & Business Performance Lead and develop two high-performing dealer sites focused on Volkswagen Commercial Vehicles. Deliver site sales, service, parts, profitability and customer service targets. Drive continuous improvement in operational processes, performance metrics and KPIs. Embed a culture of excellence, accountability, and brand-aligned behaviours across all functions. Monitor and optimise commercial performance plans, forecasts and budgets. People & Team Management Recruit, coach, mentor and develop site managers and multi-disciplinary teams. Promote professional growth, performance feedback and succession planning. Champion a positive, customer-first culture with high team engagement. Strategy & Market Growth Translate VW UK strategic objectives into actionable dealer site business plans. Identify local market opportunities, competitor activity and customer trends to drive growth. Implement initiatives that grow new and used commercial vehicle sales, Electric Vehicle (EV) uptake, and fleet customer penetration. Customer Experience & Brand Standards Ensure customers enjoy a seamless, premium experience throughout the sales and aftersales journey. Uphold Volkswagen brand standards in all customer interactions, facilities and services. Maintain high Net Promoter Score (NPS) and customer satisfaction benchmarks. Dealer & OEM Relationship Act as the main conduit between dealer operations and Volkswagen UK/VWCV representatives. Ensure strong communication, reporting and alignment with network, product and corporate teams. Person Specification Essential Experience Proven experience in automotive retail leadership , preferably within Volkswagen, commercial vehicles or a mix of passenger/commercial lines. Demonstrable record of site performance management, sales growth, operational control and people leadership. Demonstrable record of leading change to enable growth of both the teams within the business but also the KPI outputs. Experience managing multi-site operations or cross-functional teams. Commercial & Operational Skills Excellent commercial acumen-understanding financial drivers, budgets, forecasting and margin optimisation. Ability to execute business plans that deliver results while maintaining quality and compliance. Strong leadership, resilience and decision-making under pressure. Customer & Brand Focus Commitment to superior customer experience and service excellence. A passion for the Volkswagen Commercial Vehicles brand and a deep understanding of its product range and customer base (including shift toward electrification and fleet customers). Communication & Interpersonal Outstanding communicator with strong negotiation and influencing skills. Capability to build effective relationships with internal teams, external partners, customers and OEM representatives.We have an amazing new opportunity available at our VW Derby /Nottingham dealership for a Head of Business to join, motivate and lead our amazing team.Our General Managers work to take our business forward providing vision, inspiration and professionalism of the highest standards. Achieving maximisation of profits and return on investment by prudent and efficient use of resources. Creating an environment where all management and staff develop and excel, and together, enhance the reputation of Pentagon Motor Group at every opportunity.When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including: 30 days holiday per year (including Bank Holidays) that will increase with length of service. Recommend a Friend Scheme. Discounted days out with family and friends. Retail discounts saving 's on shopping and dining out. Fully funded, Nationally Recognised Qualifications. Manufacturer specific training. Salary Finance. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders. Team member Pension Scheme contributions. Friends & family Customer Referral Payments Discounts on products and services that we provide for family and friends.We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.Main responsibilities of the role will include: Ensuring all departments achieve profit targets, maintain margins and control expenses as detailed in budgets and business plans. Closely examining all management accounts, daily and weekly operating controls, key performance indicators and composite figures in order to assess dealership performance. Continuously refining and improving the quality of customer interaction, satisfaction and retention by working towards improving standards, providing the best facilities and the highest technical standards. Maintaining close scrutiny of developments, legislation and events in the motor industry which will impact on future business opportunities or trading practices. Ensuring that the Dealership operations are undertaken correctly within the law and within policies and procedures set by both the Franchise agreement and the Company's rules, Articles of Association and Memorandum. Working closely with and motivating all staff within the dealership in order that they work to the highest degree of commitment and attention to customer needs. Operating Pentagon Group's Staff Performance Appraisal System and ensuring actions are taken on results. Inspiring departmental managers to discover and develop new ways to proactively market their businesses; providing an environment where all new suggestions and ideas are fully explored and exploited so that the Dealership prospers in the most cost-effective manner possible. Maintaining professional relationships and regular liaison with manufacturers, suppliers, professional and trade organisations, statutory bodies' representatives and other persons or organisations that interact with the Dealership.The successful candidate will have: A minimum of 2 years experience working in a General Manager or Dealer Principle role. A detailed understanding and current and relevant experience of the retail motor industry at the highest level. An ability to create a workplace environment and culture that allows all staff to develop and excel in their jobs. Excellent Leadership skills as well as effective and adaptable communication skills Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome successfully. An ability to negotiate effectively and at the highest level together with excellent numeracy and literacy skills, Up-to-date knowledge of vehicle legislation, consumer legislation and trade practices. Knowledge and comprehension of the Trade Descriptions, Consumer Protection and Consumer Credit Laws.For more information
Our client is a specialist agricultural finance provider supporting the British farming community with tailored funding solutions. They're seeking an experienced Regional Sales Manager to build relationships, manage borrowers, and grow their presence across a defined region. Position Overview You'll manage a regional territory from your home office, overseeing existing borrower relationships whilst developing new business opportunities. Working independently, you'll build strong connections with farmers, agri-equipment dealers, land agents, accountants, and surveyors to expand the company's reach and impact within the agricultural sector. Responsibilities Manage and nurture relationships with existing borrowers across your region Develop new business relationships with agricultural professionals and industry contacts Conduct outbound calls to prospective farming customers and businesses Build partnerships with agri-equipment dealers, land agents, and related professionals Identify growth opportunities within your assigned agricultural territory Requirements Proven experience working in an agricultural role with direct customer contact Strong financial and commercial acumen relevant to the farming sector Excellent relationship management and communication skills Ability to work independently from a home office environment Willingness to travel regularly across your region Track record of building and maintaining professional networks How to Apply If you are passionate about agriculture and possess the skills and experience required to excel in this role, please do apply. If you'd be keen to have a conversation further before applying then please drop me an email on or call me on .
Feb 11, 2026
Full time
Our client is a specialist agricultural finance provider supporting the British farming community with tailored funding solutions. They're seeking an experienced Regional Sales Manager to build relationships, manage borrowers, and grow their presence across a defined region. Position Overview You'll manage a regional territory from your home office, overseeing existing borrower relationships whilst developing new business opportunities. Working independently, you'll build strong connections with farmers, agri-equipment dealers, land agents, accountants, and surveyors to expand the company's reach and impact within the agricultural sector. Responsibilities Manage and nurture relationships with existing borrowers across your region Develop new business relationships with agricultural professionals and industry contacts Conduct outbound calls to prospective farming customers and businesses Build partnerships with agri-equipment dealers, land agents, and related professionals Identify growth opportunities within your assigned agricultural territory Requirements Proven experience working in an agricultural role with direct customer contact Strong financial and commercial acumen relevant to the farming sector Excellent relationship management and communication skills Ability to work independently from a home office environment Willingness to travel regularly across your region Track record of building and maintaining professional networks How to Apply If you are passionate about agriculture and possess the skills and experience required to excel in this role, please do apply. If you'd be keen to have a conversation further before applying then please drop me an email on or call me on .
Sales Support Specialist Are you passionate about delivering outstanding B2B customer service and keeping complex order processes running like clockwork? Do you thrive at the center of sales, logistics, and operations making things happen for customers every day? We re looking for a Sales Support Specialist to become the trusted first point of contact for our client's B2B customers, primarily furniture dealers across Europe. This is a pivotal role where your attention to detail, problem-solving mindset, and customer-first approach will directly shape the customer experience. The Role As a Sales Support Specialist, you ll own the end-to-end order journey from initial order processing through to delivery and aftersales support. You ll work closely with Sales, Operations, and Logistics to ensure orders are accurate, deliveries are smooth, and any issues are resolved quickly and professionally. Order Management Process customer orders accurately and on time Monitor service failures, identify root causes, and suggest improvements Support sales targets by maintaining high service levels Place orders with supply chain partners when required Keep customer portals accurate and up to date Customer Support Handle daily enquiries and complaints via phone and email Acknowledge and confirm orders clearly and promptly Proactively advise customers of shortages, delays, and revised availability Log, track, and resolve all customer queries efficiently Stock & Delivery Coordination Liaise with Operations to gather stock data and share insights internally and externally Support stock allocation and delivery planning with logistics partners Ensure realistic lead times to meet deadlines and control costs Administration & Reporting Maintain customer accounts and master data Prepare reports on complaints and service performance Support the Team Leader or Manager with administrative tasks Performance & Collaboration Maintain an exceptional customer service level Share weekly service updates with internal teams and customers Communicate daily with customers on service-related matters Collaborate cross-functionally and contribute to projects and performance reviews What We re Looking For 5+ years experience delivering high-quality B2B customer service Strong background in logistics and international shipping , including post-Brexit documentation and customs processes Degree-level education or equivalent professional experience Solid understanding of order processing and OTC workflows Advanced skills in Microsoft Office and ERP systems Excellent written and verbal communication skills, with a sharp eye for detail and a proactive, solutions-focused approach
Feb 10, 2026
Full time
Sales Support Specialist Are you passionate about delivering outstanding B2B customer service and keeping complex order processes running like clockwork? Do you thrive at the center of sales, logistics, and operations making things happen for customers every day? We re looking for a Sales Support Specialist to become the trusted first point of contact for our client's B2B customers, primarily furniture dealers across Europe. This is a pivotal role where your attention to detail, problem-solving mindset, and customer-first approach will directly shape the customer experience. The Role As a Sales Support Specialist, you ll own the end-to-end order journey from initial order processing through to delivery and aftersales support. You ll work closely with Sales, Operations, and Logistics to ensure orders are accurate, deliveries are smooth, and any issues are resolved quickly and professionally. Order Management Process customer orders accurately and on time Monitor service failures, identify root causes, and suggest improvements Support sales targets by maintaining high service levels Place orders with supply chain partners when required Keep customer portals accurate and up to date Customer Support Handle daily enquiries and complaints via phone and email Acknowledge and confirm orders clearly and promptly Proactively advise customers of shortages, delays, and revised availability Log, track, and resolve all customer queries efficiently Stock & Delivery Coordination Liaise with Operations to gather stock data and share insights internally and externally Support stock allocation and delivery planning with logistics partners Ensure realistic lead times to meet deadlines and control costs Administration & Reporting Maintain customer accounts and master data Prepare reports on complaints and service performance Support the Team Leader or Manager with administrative tasks Performance & Collaboration Maintain an exceptional customer service level Share weekly service updates with internal teams and customers Communicate daily with customers on service-related matters Collaborate cross-functionally and contribute to projects and performance reviews What We re Looking For 5+ years experience delivering high-quality B2B customer service Strong background in logistics and international shipping , including post-Brexit documentation and customs processes Degree-level education or equivalent professional experience Solid understanding of order processing and OTC workflows Advanced skills in Microsoft Office and ERP systems Excellent written and verbal communication skills, with a sharp eye for detail and a proactive, solutions-focused approach
