JOB TITLE: Android Engineer SALARY: The salary banding for this role is £70,929 - £78,810 LOCATION: Leeds HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity We're on a journey to build the bank of the future, and we need your help! In the Economic Crime Prevention (ECP) Platform, our mission is to reduce harm to our communities by enhancing the Group's capability to prevent, detect and respond to economic crime (Fraud and Financial Crime). We're seeking a talented Android Engineer to join our team. You'll be responsible for designing and developing personalised and tailored offering to ensure a beautiful banking experience that protect our customers falling into scam and fraud. You'll be accountable for ensuring all decisions are made within a sound risk framework and within Group standards and appetite while managing the full software development process within an agile environment. What will I be doing? Collaborating across the Bank to ensure seamless integration of Android applications with other systems Having an excellent understanding of Agile software development and supporting continuous improvement of your team Contribute to levelling up how we design, build and operate mobile native software as scale within the Bank through the wider engineering community Technically mentor and develop your colleagues, providing clear and constructive feedback, through code reviews and design documents Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you'll need Excellent knowledge of Kotlin / Java Strong knowledge of Android SDK, Android UI design principles, patterns, and best practices Strong experience with Android frameworks, multi-module architecture, dependency injection (e.g., Dagger/Hilt), and asynchronous programming (e.g., Coroutines). Professional hands-on experience and working knowledge in designing a mobile experience for variable screen sizes in variable versions of Android phones and tablets And any experience of these would be really useful Knowledge of the open-source Android ecosystem and the libraries available for common tasks and benchmarking and optimisation Unit, UI and Snapshot Testing Solid understanding of software architecture (MVVM), design patterns (SOLID, DRY) and best practices (specifically Google's Android design principles, interface guidelines) In-depth knowledge and experience of interacting with RESTful APIs Demonstrated experience collaborating with Product and Design colleagues to drive outcomes for customers A good understanding of Git, source code management and managing change. Knowledge and experience of agile development practices, continuous integration and test automation (e.g. TDD, BDD). Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
Jun 04, 2025
Full time
JOB TITLE: Android Engineer SALARY: The salary banding for this role is £70,929 - £78,810 LOCATION: Leeds HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity We're on a journey to build the bank of the future, and we need your help! In the Economic Crime Prevention (ECP) Platform, our mission is to reduce harm to our communities by enhancing the Group's capability to prevent, detect and respond to economic crime (Fraud and Financial Crime). We're seeking a talented Android Engineer to join our team. You'll be responsible for designing and developing personalised and tailored offering to ensure a beautiful banking experience that protect our customers falling into scam and fraud. You'll be accountable for ensuring all decisions are made within a sound risk framework and within Group standards and appetite while managing the full software development process within an agile environment. What will I be doing? Collaborating across the Bank to ensure seamless integration of Android applications with other systems Having an excellent understanding of Agile software development and supporting continuous improvement of your team Contribute to levelling up how we design, build and operate mobile native software as scale within the Bank through the wider engineering community Technically mentor and develop your colleagues, providing clear and constructive feedback, through code reviews and design documents Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you'll need Excellent knowledge of Kotlin / Java Strong knowledge of Android SDK, Android UI design principles, patterns, and best practices Strong experience with Android frameworks, multi-module architecture, dependency injection (e.g., Dagger/Hilt), and asynchronous programming (e.g., Coroutines). Professional hands-on experience and working knowledge in designing a mobile experience for variable screen sizes in variable versions of Android phones and tablets And any experience of these would be really useful Knowledge of the open-source Android ecosystem and the libraries available for common tasks and benchmarking and optimisation Unit, UI and Snapshot Testing Solid understanding of software architecture (MVVM), design patterns (SOLID, DRY) and best practices (specifically Google's Android design principles, interface guidelines) In-depth knowledge and experience of interacting with RESTful APIs Demonstrated experience collaborating with Product and Design colleagues to drive outcomes for customers A good understanding of Git, source code management and managing change. Knowledge and experience of agile development practices, continuous integration and test automation (e.g. TDD, BDD). Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
About Steel City Interactive SCI was born out of passion for video games and boxing, with the ambition to create an authentic and exciting boxing game that does justice to the sport we love. What started as a fun prototype has grown into 'Undisputed', the first major boxing video game in over a decade. SCI is a welcoming place for expression and open communication, where everyone has a voice. We're a diverse bunch, consisting of people with decades of games industry experience, graduates and talented individuals who come from other industries. We all bring knowledge and learn from each other. Together we are driven by ambition to bring the world of boxing into a video game like never before. The Role We are seeking a Principal Programmer, a generalist, to be a core part of a small but experienced team on Undisputed as we pivot to UE5. It's a chance to get in at the early stages and set-up the shape and direction we take. You will be responsible for authoring core game systems and getting the project started on a strong foundation. You're likely to have a hand in a broad range of disciplines, your role evolving into a key senior voice in a growing team You'll work very closely with studio leadership, the various teams to prototype, iterate, evolve and polish gameplay elements to the highest quality possible. Responsibilities Work with the Studio Technical Director and the early team to set-up the project in UE5 Architect and implement foundational game systems (e.g., input, save/load, streaming, memory management, performance profiling, etc.) for a new AAA console title. Collaborate with technical leadership to define the game's technical vision and ensure alignment with project goals. Establish and enforce coding standards, best practices, and development workflows across the engineering team. Prototype and evaluate new technologies and tools to improve development efficiency and game performance. Mentor and support junior and mid-level programmers, fostering a culture of learning and technical excellence. Work cross-functionally with design, animation, and art teams to ensure seamless integration of gameplay features and systems. Knowledge,Skills & Experience Previous experience in shipping AAA titles Expert-level proficiency in C++ and deep understanding of Unreal Engine, ideally UE5 (including Gameplay Framework, Blueprints, and Engine subsystems). Proven experience in architecting game systems and leading technical direction on large-scale projects. Strong understanding of console development pipelines, memory/performance constraints, and platform-specific requirements. Excellent debugging, profiling, and optimization skills. Strong communication and leadership skills, with a collaborative mindset. Passion for delivering a world class player experience What we offer Healthy work-life balance: 23 days annual leave (plus bank holidays), that increases 1 day per year of service. Christmas shut down Holiday exchange programme Flexible working hours Support for family life: Enhanced Maternity and Paternity pay Private Healthcare which includes Optical & Dental Great office environment: A dog friendly studio based in Sheffield, with free snacks, fruit and drinks! Free parking Health & wellbeing support: Company sick pay 2 days paid Mental Health leave per year Access to 24/7 doctors Employee Assistance Programme £300 wellbeing stipend every January Learning support: Learning days Unlimited access to Udemy courses Additional financial support: Technology scheme (up to £750) Discount Club at over 350 high street stores Discretionary Cost of Living Payments Relocation benefits Electric Car Vehicle Scheme Bonus Connection and perks: Wrap parties & company paid outings Individual entertainment budget to cover team events Steel City Interactive is an equal opportunity employer. We're committed to building a diverse team and welcome all applications, considering them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation. If you're excited about this role and believe you would add value to our team, but don't meet every single requirement, we would still like to hear from you - please let us know about the value you would bring in your application. NOTICE TO APPLICANTS Please be aware that all applications for roles submitted through our website will be managed by our external recruitment partner, Amiqus. While they will handle the processing and management of your application, your data will remain securely stored within our Applicant Tracking System (ATS). We are committed to protecting your privacy and ensuring the confidentiality of your personal information. By submitting your CV through our website, you give your permission for your application to be managed by Amiqus and to be contacted by them on SCI's behalf.
Jun 04, 2025
Full time
About Steel City Interactive SCI was born out of passion for video games and boxing, with the ambition to create an authentic and exciting boxing game that does justice to the sport we love. What started as a fun prototype has grown into 'Undisputed', the first major boxing video game in over a decade. SCI is a welcoming place for expression and open communication, where everyone has a voice. We're a diverse bunch, consisting of people with decades of games industry experience, graduates and talented individuals who come from other industries. We all bring knowledge and learn from each other. Together we are driven by ambition to bring the world of boxing into a video game like never before. The Role We are seeking a Principal Programmer, a generalist, to be a core part of a small but experienced team on Undisputed as we pivot to UE5. It's a chance to get in at the early stages and set-up the shape and direction we take. You will be responsible for authoring core game systems and getting the project started on a strong foundation. You're likely to have a hand in a broad range of disciplines, your role evolving into a key senior voice in a growing team You'll work very closely with studio leadership, the various teams to prototype, iterate, evolve and polish gameplay elements to the highest quality possible. Responsibilities Work with the Studio Technical Director and the early team to set-up the project in UE5 Architect and implement foundational game systems (e.g., input, save/load, streaming, memory management, performance profiling, etc.) for a new AAA console title. Collaborate with technical leadership to define the game's technical vision and ensure alignment with project goals. Establish and enforce coding standards, best practices, and development workflows across the engineering team. Prototype and evaluate new technologies and tools to improve development efficiency and game performance. Mentor and support junior and mid-level programmers, fostering a culture of learning and technical excellence. Work cross-functionally with design, animation, and art teams to ensure seamless integration of gameplay features and systems. Knowledge,Skills & Experience Previous experience in shipping AAA titles Expert-level proficiency in C++ and deep understanding of Unreal Engine, ideally UE5 (including Gameplay Framework, Blueprints, and Engine subsystems). Proven experience in architecting game systems and leading technical direction on large-scale projects. Strong understanding of console development pipelines, memory/performance constraints, and platform-specific requirements. Excellent debugging, profiling, and optimization skills. Strong communication and leadership skills, with a collaborative mindset. Passion for delivering a world class player experience What we offer Healthy work-life balance: 23 days annual leave (plus bank holidays), that increases 1 day per year of service. Christmas shut down Holiday exchange programme Flexible working hours Support for family life: Enhanced Maternity and Paternity pay Private Healthcare which includes Optical & Dental Great office environment: A dog friendly studio based in Sheffield, with free snacks, fruit and drinks! Free parking Health & wellbeing support: Company sick pay 2 days paid Mental Health leave per year Access to 24/7 doctors Employee Assistance Programme £300 wellbeing stipend every January Learning support: Learning days Unlimited access to Udemy courses Additional financial support: Technology scheme (up to £750) Discount Club at over 350 high street stores Discretionary Cost of Living Payments Relocation benefits Electric Car Vehicle Scheme Bonus Connection and perks: Wrap parties & company paid outings Individual entertainment budget to cover team events Steel City Interactive is an equal opportunity employer. We're committed to building a diverse team and welcome all applications, considering them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation. If you're excited about this role and believe you would add value to our team, but don't meet every single requirement, we would still like to hear from you - please let us know about the value you would bring in your application. NOTICE TO APPLICANTS Please be aware that all applications for roles submitted through our website will be managed by our external recruitment partner, Amiqus. While they will handle the processing and management of your application, your data will remain securely stored within our Applicant Tracking System (ATS). We are committed to protecting your privacy and ensuring the confidentiality of your personal information. By submitting your CV through our website, you give your permission for your application to be managed by Amiqus and to be contacted by them on SCI's behalf.
Job Title: Senior Planning Analytics (TM1) Developer Location: UK various - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £60,326 What you'll be doing: Collaborate with stakeholders, analysts, and developers to understand systems and translate business requirements into technical designs for IBM Planning Analytics (PA) solutions Develop, configure, and deploy PA solutions using coding standards and change management procedures, integrating tools like Cognos Analytics, PAW dashboards, and PASS reports Work within an Agile Development framework, participate in sprints, daily stand-ups, and update the Air Data & Analytics change management database to reflect development lifecycle status Conduct database queries and data analysis using DV and SQL databases, particularly for Finance tables, ensuring all development includes unit tests, test plans, and peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development on complex projects, engaging with senior stakeholders to ensure successful delivery, and present sprint outcomes and progress updates Act as PA Team Lead during absences and show strong competence in developing PA solutions across PAfE, PAW, and PASS platforms Your skills and experiences: Proven experience in developing IBM Planning Analytics / TM1 solutions, supported by a minimum qualification of HND in Computing or equivalent certification/badges in Planning Analytics / TM1 Demonstrated ability to connect to and work with data from SQL data warehouses and within Data Virtualisation (DV) environments Strong background in financial environments, with clear understanding of the impact of development work on core functions such as Finance and Resource Planning Proficient in developing within an Agile methodology, adhering to a structured software development lifecycle, and using change management and version control tools Deep business knowledge of supported functions, with the ability to align development work to business needs and maintain up-to-date stakeholder and business continuity plans Able to independently manage work queues, maintain high-quality outputs, and mentor junior Planning Analytics developers while supporting the Team Lead and covering duties in their absence Skilled in investigating and resolving support incidents within agreed service levels, escalating unresolved issues to appropriate team members or technology partners Committed to rigorous testing and peer review of all development work before release, ensuring solutions are robust, maintainable, and aligned to customer needs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Planning Analytics Team: Join a dynamic and forward-thinking team of Senior Planning Analytics (PA) Developers, where innovation meets impact. Our team is at the forefront of designing, developing, and maintaining advanced Planning Analytics solutions that empower business leaders to make data-driven decisions. Working in a fast-paced, collaborative environment, we partner closely with senior stakeholders-both internal and external-to transform complex data into actionable insights that drive business success. We pride ourselves on fostering a culture of continuous growth and mentorship. As a Senior PA Developer, you'll have the opportunity to lead high-profile projects while guiding and mentoring junior team members, helping them sharpen their skills and reach their full potential. Our team is built on knowledge-sharing, collaboration, and a shared passion for excellence. Here, every day is an opportunity to push boundaries and make a real difference. You'll have the chance to design and build robust PA models, cubes, dimensions, rules, and reports, all while being supported by a team of experts who are as invested in your success as you are. This is more than just a development team-it's a space where talent thrives, ideas flourish, and careers are taken to the next level. environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 28 th May 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jun 04, 2025
Full time
Job Title: Senior Planning Analytics (TM1) Developer Location: UK various - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £60,326 What you'll be doing: Collaborate with stakeholders, analysts, and developers to understand systems and translate business requirements into technical designs for IBM Planning Analytics (PA) solutions Develop, configure, and deploy PA solutions using coding standards and change management procedures, integrating tools like Cognos Analytics, PAW dashboards, and PASS reports Work within an Agile Development framework, participate in sprints, daily stand-ups, and update the Air Data & Analytics change management database to reflect development lifecycle status Conduct database queries and data analysis using DV and SQL databases, particularly for Finance tables, ensuring all development includes unit tests, test plans, and peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development on complex projects, engaging with senior stakeholders to ensure successful delivery, and present sprint outcomes and progress updates Act as PA Team Lead during absences and show strong competence in developing PA solutions across PAfE, PAW, and PASS platforms Your skills and experiences: Proven experience in developing IBM Planning Analytics / TM1 solutions, supported by a minimum qualification of HND in Computing or equivalent certification/badges in Planning Analytics / TM1 Demonstrated ability to connect to and work with data from SQL data warehouses and within Data Virtualisation (DV) environments Strong background in financial environments, with clear understanding of the impact of development work on core functions such as Finance and Resource Planning Proficient in developing within an Agile methodology, adhering to a structured software development lifecycle, and using change management and version control tools Deep business knowledge of supported functions, with the ability to align development work to business needs and maintain up-to-date stakeholder and business continuity plans Able to independently manage work queues, maintain high-quality outputs, and mentor junior Planning Analytics developers while supporting the Team Lead and covering duties in their absence Skilled in investigating and resolving support incidents within agreed service levels, escalating unresolved issues to appropriate team members or technology partners Committed to rigorous testing and peer review of all development work before release, ensuring solutions are robust, maintainable, and aligned to customer needs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Planning Analytics Team: Join a dynamic and forward-thinking team of Senior Planning Analytics (PA) Developers, where innovation meets impact. Our team is at the forefront of designing, developing, and maintaining advanced Planning Analytics solutions that empower business leaders to make data-driven decisions. Working in a fast-paced, collaborative environment, we partner closely with senior stakeholders-both internal and external-to transform complex data into actionable insights that drive business success. We pride ourselves on fostering a culture of continuous growth and mentorship. As a Senior PA Developer, you'll have the opportunity to lead high-profile projects while guiding and mentoring junior team members, helping them sharpen their skills and reach their full potential. Our team is built on knowledge-sharing, collaboration, and a shared passion for excellence. Here, every day is an opportunity to push boundaries and make a real difference. You'll have the chance to design and build robust PA models, cubes, dimensions, rules, and reports, all while being supported by a team of experts who are as invested in your success as you are. This is more than just a development team-it's a space where talent thrives, ideas flourish, and careers are taken to the next level. environment. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 28 th May 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are seeking an Incident Response Lead to lead on the University's cybersecurity incident response and operational resilience efforts. The postholder will be responsible for the development and adoption of a University wide standardised approach to Incident Response, advancing the University's capability to manage cyber incidents effectively, and thereby protecting our students, staff, research, and contractual obligations. Based within the Information Security team, you will be the sole Incident Response Lead, providing direction and knowledge to navigate and effectively handle incidents. You will ensure effective incident management by overseeing the effective coordination and escalation across internal departments while engaging with external stakeholders, vendors, and UK authorities such as the National Cyber Security Centre (NCSC) . This is an exciting opportunity for a proactive professional to shape and strengthen the University's approach to cyber incident management. Job Purpose The Incident Response Lead will lead on the University's/Information Security's response to operational resilience incidents (cyber) as well as the University' engagement with external stakeholders and vendor engagement. The lead will be expected to engage with a range of internal stakeholder to ensure appropriate escalation and coordination between functional groups/departments. You will be familiar with and expected to engage with UK authorities including National Cyber Security Centre (NCSC) and others. Aside from coordination and engagement of stakeholders, the post will also lead on the development of an incident response framework as part of the university's' continuous improvement to its resilience. Main Duties and Responsibilities Lead and mature Incident Policy and Response. Lead and support the University's' response to operational resilience incidents reported to us by regulated firms; including Critical Third Parties. Lead on operational desktop simulation and engage with key stakeholders to action effectively. Development of an incident response framework including accountability. Support stakeholders to own roles and understand their responsibility. Review and continually update disaster recovery and business continuity plans for the incident response function. Identifying new standards and ensuring the university keep relevant playbooks in relation to incident response and ensuring key stakeholders are engaged and implementing/responding effectively. Develop a record/tracking mechanism in conjunction with the risk and governance analyst Provide upstream and downstream reporting and updates on major incidents to appropriate authorities and to staff, students and senior stakeholders. Liaise with existing Information Security team members and provide Incident response SME coaching and mentoring techniques. Lead and support incident review processes for operational resilience incidents, developing the maturity of the university's response. Leading strategic analysis of incidents for portfolios arising from cyber-attack or technology disruptions and liaise with the risk and governance analyst to convey this through regular reporting. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in relevant discipline, with a broad range of professional experience in a management role(s). OR Ability to demonstrate the competencies required to undertake the duties associated with this level of post, having acquired the necessary professional knowledge and management skills similar or number of different specialist roles. A2 Extensive knowledge and understanding of Resilience and Incident Management and Response. A3 Excellent knowledge of governance and assurance best practices. Desirable: B1 Accreditation Incident Management or relevant experience. B2 Appreciation of all areas of technology and accompanying disciplines (architecture, development etc). B3 Knowledge of information and cyber security concepts, processes and industry best practices. Skills Essential: C1 Demonstrable track record of coordinating fast paced incidents and engaging stakeholders effectively. C2 Proven ability to summarise incident control effectiveness and present suggesting improvements. C3 Demonstrable track record of assessing priorities and managing own workload effectively. C4 Excellent interpersonal skills: with ability to communicate and liaise effectively with other technical specialists, business stakeholders on complex problems and to provide clear and informative explanations. C5 Excellent communication skills being able to influence stakeholders. C6 Produce clear and concise assessments of security incidents and associated risks and explaining technical subject matter to a non-technical audience. C7 Use considerable judgment, lateral thinking and discretion to provide professional, specialised innovative and practical solutions based on knowledge and experience. Experience Essential: E1 Track record of motivating, leading and delivering through others. E2 Demonstrable experience of assessing operational resilience capabilities. E3 Broad experience across a number of technology & cyber resilience management domains. E4 Exposure to and understanding of resilience management frameworks (e.g. NIST). E5 Exceptional analytical capability with appropriate application of judgement and diligence; can demonstrate taking pride in work and ensuring it is of the highest standard. E6 Excellent interpersonal skills with evidence of team working, confidence and credibility, and an ability to interact effectively with a range of stakeholders. E7 Track record of being able to respond to fast moving incidents, including providing briefings to seniors. E8 Excellent judgement and attention to detail, including under time pressure. E9 Developing resilience improvement strategies. E10 Coordinated Desktop simulation with key stakeholders. Desirable: F1 Experience of working in educational or public sector institutions. F2 Experience of partnering with supplier and contract management and dealing with major incidents. F3 Experience of working at a large establishment with multi hierarchical functions/teams. Informal enquiries should be directed to Danielle Cairns, Cyber Risk and Assurance Manager, Terms and Conditions Salary will be Grade 8, £49,559 - £57,422 per annum. This post is full time (35 hours per week) and open ended. Relocation assistance will be provided where appropriate. As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity. As a valued member of our team, you can expect: 1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. 2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension , benefits and discount packages. 3 A flexible approach to working. 4 A commitment to support your health and wellbeing . We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community here . We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website for more information. Closing date : 27 June :45
Jun 04, 2025
Full time
We are seeking an Incident Response Lead to lead on the University's cybersecurity incident response and operational resilience efforts. The postholder will be responsible for the development and adoption of a University wide standardised approach to Incident Response, advancing the University's capability to manage cyber incidents effectively, and thereby protecting our students, staff, research, and contractual obligations. Based within the Information Security team, you will be the sole Incident Response Lead, providing direction and knowledge to navigate and effectively handle incidents. You will ensure effective incident management by overseeing the effective coordination and escalation across internal departments while engaging with external stakeholders, vendors, and UK authorities such as the National Cyber Security Centre (NCSC) . This is an exciting opportunity for a proactive professional to shape and strengthen the University's approach to cyber incident management. Job Purpose The Incident Response Lead will lead on the University's/Information Security's response to operational resilience incidents (cyber) as well as the University' engagement with external stakeholders and vendor engagement. The lead will be expected to engage with a range of internal stakeholder to ensure appropriate escalation and coordination between functional groups/departments. You will be familiar with and expected to engage with UK authorities including National Cyber Security Centre (NCSC) and others. Aside from coordination and engagement of stakeholders, the post will also lead on the development of an incident response framework as part of the university's' continuous improvement to its resilience. Main Duties and Responsibilities Lead and mature Incident Policy and Response. Lead and support the University's' response to operational resilience incidents reported to us by regulated firms; including Critical Third Parties. Lead on operational desktop simulation and engage with key stakeholders to action effectively. Development of an incident response framework including accountability. Support stakeholders to own roles and understand their responsibility. Review and continually update disaster recovery and business continuity plans for the incident response function. Identifying new standards and ensuring the university keep relevant playbooks in relation to incident response and ensuring key stakeholders are engaged and implementing/responding effectively. Develop a record/tracking mechanism in conjunction with the risk and governance analyst Provide upstream and downstream reporting and updates on major incidents to appropriate authorities and to staff, students and senior stakeholders. Liaise with existing Information Security team members and provide Incident response SME coaching and mentoring techniques. Lead and support incident review processes for operational resilience incidents, developing the maturity of the university's response. Leading strategic analysis of incidents for portfolios arising from cyber-attack or technology disruptions and liaise with the risk and governance analyst to convey this through regular reporting. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential: A1 Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in relevant discipline, with a broad range of professional experience in a management role(s). OR Ability to demonstrate the competencies required to undertake the duties associated with this level of post, having acquired the necessary professional knowledge and management skills similar or number of different specialist roles. A2 Extensive knowledge and understanding of Resilience and Incident Management and Response. A3 Excellent knowledge of governance and assurance best practices. Desirable: B1 Accreditation Incident Management or relevant experience. B2 Appreciation of all areas of technology and accompanying disciplines (architecture, development etc). B3 Knowledge of information and cyber security concepts, processes and industry best practices. Skills Essential: C1 Demonstrable track record of coordinating fast paced incidents and engaging stakeholders effectively. C2 Proven ability to summarise incident control effectiveness and present suggesting improvements. C3 Demonstrable track record of assessing priorities and managing own workload effectively. C4 Excellent interpersonal skills: with ability to communicate and liaise effectively with other technical specialists, business stakeholders on complex problems and to provide clear and informative explanations. C5 Excellent communication skills being able to influence stakeholders. C6 Produce clear and concise assessments of security incidents and associated risks and explaining technical subject matter to a non-technical audience. C7 Use considerable judgment, lateral thinking and discretion to provide professional, specialised innovative and practical solutions based on knowledge and experience. Experience Essential: E1 Track record of motivating, leading and delivering through others. E2 Demonstrable experience of assessing operational resilience capabilities. E3 Broad experience across a number of technology & cyber resilience management domains. E4 Exposure to and understanding of resilience management frameworks (e.g. NIST). E5 Exceptional analytical capability with appropriate application of judgement and diligence; can demonstrate taking pride in work and ensuring it is of the highest standard. E6 Excellent interpersonal skills with evidence of team working, confidence and credibility, and an ability to interact effectively with a range of stakeholders. E7 Track record of being able to respond to fast moving incidents, including providing briefings to seniors. E8 Excellent judgement and attention to detail, including under time pressure. E9 Developing resilience improvement strategies. E10 Coordinated Desktop simulation with key stakeholders. Desirable: F1 Experience of working in educational or public sector institutions. F2 Experience of partnering with supplier and contract management and dealing with major incidents. F3 Experience of working at a large establishment with multi hierarchical functions/teams. Informal enquiries should be directed to Danielle Cairns, Cyber Risk and Assurance Manager, Terms and Conditions Salary will be Grade 8, £49,559 - £57,422 per annum. This post is full time (35 hours per week) and open ended. Relocation assistance will be provided where appropriate. As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity. As a valued member of our team, you can expect: 1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared. 2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension , benefits and discount packages. 3 A flexible approach to working. 4 A commitment to support your health and wellbeing . We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community here . We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website for more information. Closing date : 27 June :45
time left to apply End Date: May 16, 2025 (6 days left to apply) job requisition id R-058723 Job Title Data Science Manager Job Title Data Science Manager Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category Data Science Closing Date 15 May 2025 Asda is undergoing an exciting data transformation, placing insight and analytics at the heart of strategic decision-making. We are seeking numerous Data Science Managers to lead high-impact, technically rich initiatives that deliver real business value across our commercial, customer, supply chain, and digital functions. In this role, you will shape and deliver advanced analytics, machine learning solutions, and visual insights that influence decisions at every level of the organisation. You will also mentor and manage a team of talented data professionals, helping to grow our analytical capabilities and foster a high-performance culture. What You'll Love Deliver Impactful Projects: Design, manage, and deliver end-to-end data science and analytics projects aligned with business priorities. Model Development: Build, test, and deploy predictive and optimisation models using Databricks, Azure, and Python, incorporating best practices in MLOps and governance. Insight Generation: Translate complex datasets into accessible and actionable insights using Power BI and other visualisation tools. Stakeholder Collaboration: Partner with cross-functional teams to embed analytics into everyday decision-making and solve real-world business challenges. Team Leadership: Line-manage and/or mentor analysts and data scientists, ensuring high-quality output and professional development. Strategic Contribution: Contribute to data strategy, help define best practices, and support the evolution of analytics capabilities across Asda. Manage Data Science projects according to agile principles: leading sprint planning and retrospectives, ensuring that tickets are well written, and that work is documented appropriately. Provide thought and technical leadership in Data Science: developing the Data Science community by presenting work within/outside the organisation and contributing to corporate initiatives. What You'll Need Essential Skills & Experience: Proven experience in data science, advanced analytics, or data engineering, with a track record of delivering measurable outcomes. Proficiency in Databricks, Azure, Python, SQL, and data visualisation using open source libraries. Experience with modern MLOps practices for deploying and maintaining models in production. Excellent communication skills - able to simplify technical concepts for varied audiences. Strong problem-solving skills and a focus on value creation over analysis for its own sake. Demonstrated leadership experience, either through line management or team/project leadership. A degree in a numerate discipline (e.g., Maths, Statistics, Computer Science, Engineering). Desirable: Experience in a complex, matrixed organisation - retail sector experience is welcome but not required. Experience working with Jira and Confluence in an Agile environment is advantageous. Streamlit, Power BI or other standard BI software experience Why Join Us? Work on business-critical challenges with visible, high-level impact Join a forward-thinking data team using modern tools in a cloud-native environment Flexible hybrid working with a supportive, inclusive culture Tools & tech: Azure, Databricks, Power BI, Python - continuously evolving Attractive benefits package: Competitive salary 7% Stakeholder Pension Plan 15% Asda Colleague Discount Free parking at Asda House, Leeds Clear opportunities for career growth and professional development Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched Company Car allowance of £5,700 15% colleague discount in store and online Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves" time left to apply End Date: May 16, 2025 (6 days left to apply) About us Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around. Once you've had the chance to explore our current open positions, apply to the ones you feel suit you best. And don't forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
Jun 04, 2025
Full time
time left to apply End Date: May 16, 2025 (6 days left to apply) job requisition id R-058723 Job Title Data Science Manager Job Title Data Science Manager Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category Data Science Closing Date 15 May 2025 Asda is undergoing an exciting data transformation, placing insight and analytics at the heart of strategic decision-making. We are seeking numerous Data Science Managers to lead high-impact, technically rich initiatives that deliver real business value across our commercial, customer, supply chain, and digital functions. In this role, you will shape and deliver advanced analytics, machine learning solutions, and visual insights that influence decisions at every level of the organisation. You will also mentor and manage a team of talented data professionals, helping to grow our analytical capabilities and foster a high-performance culture. What You'll Love Deliver Impactful Projects: Design, manage, and deliver end-to-end data science and analytics projects aligned with business priorities. Model Development: Build, test, and deploy predictive and optimisation models using Databricks, Azure, and Python, incorporating best practices in MLOps and governance. Insight Generation: Translate complex datasets into accessible and actionable insights using Power BI and other visualisation tools. Stakeholder Collaboration: Partner with cross-functional teams to embed analytics into everyday decision-making and solve real-world business challenges. Team Leadership: Line-manage and/or mentor analysts and data scientists, ensuring high-quality output and professional development. Strategic Contribution: Contribute to data strategy, help define best practices, and support the evolution of analytics capabilities across Asda. Manage Data Science projects according to agile principles: leading sprint planning and retrospectives, ensuring that tickets are well written, and that work is documented appropriately. Provide thought and technical leadership in Data Science: developing the Data Science community by presenting work within/outside the organisation and contributing to corporate initiatives. What You'll Need Essential Skills & Experience: Proven experience in data science, advanced analytics, or data engineering, with a track record of delivering measurable outcomes. Proficiency in Databricks, Azure, Python, SQL, and data visualisation using open source libraries. Experience with modern MLOps practices for deploying and maintaining models in production. Excellent communication skills - able to simplify technical concepts for varied audiences. Strong problem-solving skills and a focus on value creation over analysis for its own sake. Demonstrated leadership experience, either through line management or team/project leadership. A degree in a numerate discipline (e.g., Maths, Statistics, Computer Science, Engineering). Desirable: Experience in a complex, matrixed organisation - retail sector experience is welcome but not required. Experience working with Jira and Confluence in an Agile environment is advantageous. Streamlit, Power BI or other standard BI software experience Why Join Us? Work on business-critical challenges with visible, high-level impact Join a forward-thinking data team using modern tools in a cloud-native environment Flexible hybrid working with a supportive, inclusive culture Tools & tech: Azure, Databricks, Power BI, Python - continuously evolving Attractive benefits package: Competitive salary 7% Stakeholder Pension Plan 15% Asda Colleague Discount Free parking at Asda House, Leeds Clear opportunities for career growth and professional development Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched Company Car allowance of £5,700 15% colleague discount in store and online Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves" time left to apply End Date: May 16, 2025 (6 days left to apply) About us Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around. Once you've had the chance to explore our current open positions, apply to the ones you feel suit you best. And don't forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP). Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture. Fancy doing something different with your clinical skills? We are looking for Nurses, Occupational Therapists, Physiotherapists, Paramedics or Pharmacists to join Serco as a Functional Assessor and help deliver a vital service that supports millions of people with health conditions and disabilities. What is a Functional Assessor? A Functional Assessor is either a qualified Nurse, Paramedic, Occupational Therapist, Physiotherapist or Pharmacist who conducts unbiased, comprehensive health assessments for the Health Assessment Advisory Service (HAAS) which arranges and conducts assessments for the Department for Work and Pensions (DWP). What is HAAS? HAAS is a new service that will bring together existing assessment services for people with disabilities and health conditions under a single provider in each region of the UK. This will make accessing assessments for benefits simpler for the people who need it. Our team will be providing assessments for Personal Independence Payment (PIP) claimants or Work Capability Assessments (WCAs) for individuals claiming Universal Credit (UC) or Employment and Support Allowance (ESA). What will I be doing? As a Functional Assessor, you'll speak with claimants in a non-clinical environment, either on the phone, face-to-face or online, to carry out functional health assessments to help DWP understand how their disability or condition affects their day-to-day life. With empathy and compassion, you'll use your active listening and note-taking skills to produce accurate reports. You'll help claimants get fair outcomes, by carrying out functional assessments, consulting with treating healthcare professionals and others who are involved in providing care for the individuals you're assessing, and ensuring final reports are accurate and produced to a high standard. These will be used by DWP decision makers to determine the outcome of claims. What do I need? One year's post-registration experience as a Nurse, Occupational Therapist, Physiotherapist, Paramedic or Pharmacist Fully registered with a relevant UK regulatory body (NMC, HCPC or other), without restriction or conditions and with a valid PIN Excellent observational and communication skills Good overall IT skills with the ability to work quickly and produce reports in a timely manner Why choose Serco? You may have seen many different versions of the Functional Assessor role advertised across the UK and wonder why this is and who to apply for. There are multiple providers on the DWP HAAS contract - if you have the qualifications and experience, you can work for any of us, no matter where you live, so it's important you choose the right organisation for you. Serco can of course offer very competitive salaries and benefits; however we feel our employees deserve more than just compensation. Our commitment to you is: A place you can make a difference: Positively impact millions of lives, through working empathetically with claimants and delivering work you can be proud of. A place you can count on: Industry-leading training from Day 1, 'internal-only' career advancement opportunities, one-to-one support, and continued mentorship to help you keep hitting your goals. A place for you: Here you'll be part of a community, with a wide range of employee networks, flexible benefits and the opportunity to have your say. We invite and listen to all our employees' feedback, so we can continue to provide a supportive and welcoming place to work for everyone. We partner with leading organisations who provide resources and expertise so we can continuously improve and evolve our approach to colleagues' inclusion and experience. What are the perks? Starting salary range from £37,500 - £45,500 depending on location and specialty £1000 salary uplift after your first 6 months and a further £1000 salary uplift after 12 months Work-life balance: Serco offers 9am - 5pm contracts with no nights, weekends of shifts required. Up to 10% quality and performance bonus once you're a Approved Functional Assessor The role is a Hybrid position with a minimum of 2 days per week working at one of our consultation centres 25 days annual leave, plus bank holiday and the option to purchase up to five additional days Brilliant internal progression opportunities Up to 6% contributory pension scheme Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Serco ShareSave scheme Health and wellbeing benefits including: 24/7 Employee Assistance Programme, BUPA Anytime Helpline, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, and 30% off at Serco-managed leisure centres A paid volunteering day each year Is Serco new to this sector? Serco has experience of delivering a similar contract internationally and of working with DWP. We're a 50,000-strong global organisation that specialises in partnering with governments to provide public services across a wide range of sectors. Thanks to our extensive experience working with government, we know the most important thing to get right is our people. We're committed to providing the best possible service to DWP and our claimants, as well as making Serco the provider of choice for functional assessment services. That's why we're keen to recruit the very best talent this industry has to offer, along with new people from other sectors with fresh ideas too. Life as a Functional Assessor isn't for everyone! / Realities of the role At Serco, it's important to us that we're honest and transparent with all current and future employees. Although many people love working in this sector, it isn't for everyone. This role may not be for you if You want to keep treating patients: Although the role of a Functional Assessor requires you to see a variety of conditions, there is no treatment involved, and some clinicians may miss the hands-on healthcare element of their previous roles. You don't want to retrain: In most cases, the clinicians we hire have never worked in this type of role before, so we take you through a comprehensive training programme to become an approved Functional Assessor. During the training, you will still be on your learning curve, so we audit every report to ensure they meet the specified standard and claimants receive the best possible service. This position is well-suited to those who are happy to receive constructive feedback and are keen to keep learning. You dislike writing reports: All clinicians are competent assessors, however reports need to be completed to a high standard too. This is a skill that can be learned, however if you're not used to - or dislike - writing detailed reports, this role may not be the best fit for you. Remember, there's new skills to learn from the outset, but our team are dedicated to training and supporting you, to ensure you're happy and competent in your role. What's more, our recruitment team have a wealth of experience working on this contract, including former Functional Assessors, so - if you'd like know more - they are happy to share their personal insights, too. Recruitment process This is a brand new, five-year contract. We have opportunities available now, or if you're interested in joining us in the future, you can register your interest here or reach out to our recruitment team: About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . . click apply for full job details
Jun 04, 2025
Full time
Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP). Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture. Fancy doing something different with your clinical skills? We are looking for Nurses, Occupational Therapists, Physiotherapists, Paramedics or Pharmacists to join Serco as a Functional Assessor and help deliver a vital service that supports millions of people with health conditions and disabilities. What is a Functional Assessor? A Functional Assessor is either a qualified Nurse, Paramedic, Occupational Therapist, Physiotherapist or Pharmacist who conducts unbiased, comprehensive health assessments for the Health Assessment Advisory Service (HAAS) which arranges and conducts assessments for the Department for Work and Pensions (DWP). What is HAAS? HAAS is a new service that will bring together existing assessment services for people with disabilities and health conditions under a single provider in each region of the UK. This will make accessing assessments for benefits simpler for the people who need it. Our team will be providing assessments for Personal Independence Payment (PIP) claimants or Work Capability Assessments (WCAs) for individuals claiming Universal Credit (UC) or Employment and Support Allowance (ESA). What will I be doing? As a Functional Assessor, you'll speak with claimants in a non-clinical environment, either on the phone, face-to-face or online, to carry out functional health assessments to help DWP understand how their disability or condition affects their day-to-day life. With empathy and compassion, you'll use your active listening and note-taking skills to produce accurate reports. You'll help claimants get fair outcomes, by carrying out functional assessments, consulting with treating healthcare professionals and others who are involved in providing care for the individuals you're assessing, and ensuring final reports are accurate and produced to a high standard. These will be used by DWP decision makers to determine the outcome of claims. What do I need? One year's post-registration experience as a Nurse, Occupational Therapist, Physiotherapist, Paramedic or Pharmacist Fully registered with a relevant UK regulatory body (NMC, HCPC or other), without restriction or conditions and with a valid PIN Excellent observational and communication skills Good overall IT skills with the ability to work quickly and produce reports in a timely manner Why choose Serco? You may have seen many different versions of the Functional Assessor role advertised across the UK and wonder why this is and who to apply for. There are multiple providers on the DWP HAAS contract - if you have the qualifications and experience, you can work for any of us, no matter where you live, so it's important you choose the right organisation for you. Serco can of course offer very competitive salaries and benefits; however we feel our employees deserve more than just compensation. Our commitment to you is: A place you can make a difference: Positively impact millions of lives, through working empathetically with claimants and delivering work you can be proud of. A place you can count on: Industry-leading training from Day 1, 'internal-only' career advancement opportunities, one-to-one support, and continued mentorship to help you keep hitting your goals. A place for you: Here you'll be part of a community, with a wide range of employee networks, flexible benefits and the opportunity to have your say. We invite and listen to all our employees' feedback, so we can continue to provide a supportive and welcoming place to work for everyone. We partner with leading organisations who provide resources and expertise so we can continuously improve and evolve our approach to colleagues' inclusion and experience. What are the perks? Starting salary range from £37,500 - £45,500 depending on location and specialty £1000 salary uplift after your first 6 months and a further £1000 salary uplift after 12 months Work-life balance: Serco offers 9am - 5pm contracts with no nights, weekends of shifts required. Up to 10% quality and performance bonus once you're a Approved Functional Assessor The role is a Hybrid position with a minimum of 2 days per week working at one of our consultation centres 25 days annual leave, plus bank holiday and the option to purchase up to five additional days Brilliant internal progression opportunities Up to 6% contributory pension scheme Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Serco ShareSave scheme Health and wellbeing benefits including: 24/7 Employee Assistance Programme, BUPA Anytime Helpline, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, and 30% off at Serco-managed leisure centres A paid volunteering day each year Is Serco new to this sector? Serco has experience of delivering a similar contract internationally and of working with DWP. We're a 50,000-strong global organisation that specialises in partnering with governments to provide public services across a wide range of sectors. Thanks to our extensive experience working with government, we know the most important thing to get right is our people. We're committed to providing the best possible service to DWP and our claimants, as well as making Serco the provider of choice for functional assessment services. That's why we're keen to recruit the very best talent this industry has to offer, along with new people from other sectors with fresh ideas too. Life as a Functional Assessor isn't for everyone! / Realities of the role At Serco, it's important to us that we're honest and transparent with all current and future employees. Although many people love working in this sector, it isn't for everyone. This role may not be for you if You want to keep treating patients: Although the role of a Functional Assessor requires you to see a variety of conditions, there is no treatment involved, and some clinicians may miss the hands-on healthcare element of their previous roles. You don't want to retrain: In most cases, the clinicians we hire have never worked in this type of role before, so we take you through a comprehensive training programme to become an approved Functional Assessor. During the training, you will still be on your learning curve, so we audit every report to ensure they meet the specified standard and claimants receive the best possible service. This position is well-suited to those who are happy to receive constructive feedback and are keen to keep learning. You dislike writing reports: All clinicians are competent assessors, however reports need to be completed to a high standard too. This is a skill that can be learned, however if you're not used to - or dislike - writing detailed reports, this role may not be the best fit for you. Remember, there's new skills to learn from the outset, but our team are dedicated to training and supporting you, to ensure you're happy and competent in your role. What's more, our recruitment team have a wealth of experience working on this contract, including former Functional Assessors, so - if you'd like know more - they are happy to share their personal insights, too. Recruitment process This is a brand new, five-year contract. We have opportunities available now, or if you're interested in joining us in the future, you can register your interest here or reach out to our recruitment team: About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . . click apply for full job details
Estate Operations Manager page is loaded Estate Operations Manager Apply locations Canary Wharf, London, E14 time type Full time posted on Posted 7 Days Ago time left to apply End Date: June 1, 2025 (17 days left to apply) job requisition id R2230 Department: Infrastructure Company: Canary Wharf Management Limited Reporting to: Director - Operations JOB SUMMARY This role involves leading a team of subject matter experts to ensure optimal performance, tenant satisfaction, and adherence to company standards. Financial management of a large budget, planning and delivery of services across a mixed-use estate comprising over 140 acres of residential, commercial, retail and green space. Implementing a 'best-in-class' approach and fostering a culture of inclusion and continuous improvement. Salary: £90,000 Closing date: Monday 2nd June 2025 MAIN RESPONSIBILITIES Oversee operational delivery of Maintenance, Environmental Services, Projects and Landscaping services across Canary Wharf and Wood Wharf infrastructure areas Ensure the highest standards of safety and maintenance by developing and overseeing the implementation of policies and initiatives across all areas within the portfolio Develop and maintain a high level of professional knowledge to enable effective benchmarking and a culture of continuous improvement Address operational and legal issues promptly in collaboration with other stakeholders Responsible in the preparation and management of the annual serve charge budgets the Canary Wharf and Wood Wharf estates Analyse financial reports to deliver value in service charge budgets and implement cost control measures Work closely with the Arts & Events, Retail, Residential and Building teams to deliver projects and events Implement feedback driven improvement Lead, mentor, and develop a high-performing management team with a focus on operational objectives Foster a collaborative and inclusive work environment Set clear performance objectives aligned with strategic initiatives and conduct regular appraisals Ensure a close working relationship with all other internal and external departments Oversee compliance frameworks to ensure all legal, regulatory, and safety requirements are met across the infrastructure portfolio. Ensure relevant certification and record-keeping Conduct regular audits to identify compliance risks and opportunities for improvement Develop and implement risk management plans To effectively manage outsourced providers, including Key Performance Indicators and procurement processes Ensure appropriate planned preventative maintenance regimes are in place and logged Oversee Asset Management forecasting and CAFM system management PERSON SPECIFICATION Demonstrable leadership experience in operational management, real estate, or related industry, with proven capability in leading teams and managing large-scale operations Strong understanding and experience in financial management, including budget preparation, financial analysis, and cost control measures, with proficiency in managing service charge budgets Excellent skills in stakeholder management and maintaining effective tenant relations Experience in overseeing day-to-day operations, ensuring high standards of safety and maintenance Dedication to enhancing the customer experience and implementing feedback-driven improvements Proficiency in using industry-specific software for operations and financial management, including MS Office applications and Excel skills Proven ability to lead, mentor, and develop high-performing teams, setting clear performance objectives HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our communityand utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs. If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point. Introduce Yourself Please let us know about yourself so we can stay in contact for future job openings! About Us Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme . click apply for full job details
Jun 04, 2025
Full time
Estate Operations Manager page is loaded Estate Operations Manager Apply locations Canary Wharf, London, E14 time type Full time posted on Posted 7 Days Ago time left to apply End Date: June 1, 2025 (17 days left to apply) job requisition id R2230 Department: Infrastructure Company: Canary Wharf Management Limited Reporting to: Director - Operations JOB SUMMARY This role involves leading a team of subject matter experts to ensure optimal performance, tenant satisfaction, and adherence to company standards. Financial management of a large budget, planning and delivery of services across a mixed-use estate comprising over 140 acres of residential, commercial, retail and green space. Implementing a 'best-in-class' approach and fostering a culture of inclusion and continuous improvement. Salary: £90,000 Closing date: Monday 2nd June 2025 MAIN RESPONSIBILITIES Oversee operational delivery of Maintenance, Environmental Services, Projects and Landscaping services across Canary Wharf and Wood Wharf infrastructure areas Ensure the highest standards of safety and maintenance by developing and overseeing the implementation of policies and initiatives across all areas within the portfolio Develop and maintain a high level of professional knowledge to enable effective benchmarking and a culture of continuous improvement Address operational and legal issues promptly in collaboration with other stakeholders Responsible in the preparation and management of the annual serve charge budgets the Canary Wharf and Wood Wharf estates Analyse financial reports to deliver value in service charge budgets and implement cost control measures Work closely with the Arts & Events, Retail, Residential and Building teams to deliver projects and events Implement feedback driven improvement Lead, mentor, and develop a high-performing management team with a focus on operational objectives Foster a collaborative and inclusive work environment Set clear performance objectives aligned with strategic initiatives and conduct regular appraisals Ensure a close working relationship with all other internal and external departments Oversee compliance frameworks to ensure all legal, regulatory, and safety requirements are met across the infrastructure portfolio. Ensure relevant certification and record-keeping Conduct regular audits to identify compliance risks and opportunities for improvement Develop and implement risk management plans To effectively manage outsourced providers, including Key Performance Indicators and procurement processes Ensure appropriate planned preventative maintenance regimes are in place and logged Oversee Asset Management forecasting and CAFM system management PERSON SPECIFICATION Demonstrable leadership experience in operational management, real estate, or related industry, with proven capability in leading teams and managing large-scale operations Strong understanding and experience in financial management, including budget preparation, financial analysis, and cost control measures, with proficiency in managing service charge budgets Excellent skills in stakeholder management and maintaining effective tenant relations Experience in overseeing day-to-day operations, ensuring high standards of safety and maintenance Dedication to enhancing the customer experience and implementing feedback-driven improvements Proficiency in using industry-specific software for operations and financial management, including MS Office applications and Excel skills Proven ability to lead, mentor, and develop high-performing teams, setting clear performance objectives HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our communityand utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community, wellbeing and sustainability programmes Take Ownership Take pride in delivering high quality service which exceeds expectations Committed to opportunities for self-development Take responsibility for my own performance and look for ways to improve Embrace Innovation Embrace change and innovation Proactively suggest ways to improve our business and encourage others to share ideas See new challenges as opportunities to deliver effective change WHAT WE OFFER Diversity and Inclusion We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential. Flexible Working As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent. Learning and Development At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth. Other Benefits We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs. If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point. Introduce Yourself Please let us know about yourself so we can stay in contact for future job openings! About Us Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme . click apply for full job details
Job Description - Data Governance Manager (006191) Job Description Data Governance Manager - ( 006191 ) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it simple to switch and save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. As the Data Governance Manager at Compare the Market, you'll play a central role in driving forward our data catalogue, business glossary, and data quality initiatives. You'll help ensure our data is well managed, trusted, accessible, and protected - supporting both day-to-day operations and long-term strategic goals. This role is about bringing people, processes, and tools together. You'll work with teams across the business to make sure everyone understands their responsibilities when creating, using, or managing data. You'll support the implementation of data management tools and processes, helping to embed data governance and quality into the way we work. You'll also lead and support a small team of data management practitioners. This includes providing guidance, setting clear goals, and creating an environment that supports learning, growth, and collaboration. Your role will be key in motivating the team and helping them succeed in delivering high-quality, impactful work. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you. This means we're excited to hear from people with a range of skills, experiences and ideas. We don't expect you to tick all the boxes, but would love to hear what makes you great for this role. Some of the great things you'll be doing: • Support the rollout and ongoing management of our data management framework, defining how data is owned, used, and governed across the organisation. • Take ownership of our data catalogue and business glossary, ensuring they are actively maintained and adopted by data owners, stewards, and users. • Help define and document data roles and responsibilities across the organisation and work to embed these into our operating model. • Deliver and support the implementation of our data quality framework, working with custodians to define thresholds, track data issues, and support remediation. • Monitor and report on data quality KPIs and metrics, helping to ensure data issues are identified and resolved in a timely and consistent way. • Manage processes around reference data, master data, and metadata, ensuring there is clarity and consistency in how we use and maintain key data assets. • Support the development and use of our data management and observability tools, working closely with Technology and other teams to ensure the tools meet business needs. • Help design and maintain data lineage and end-to-end data flows, ensuring we have visibility of where data comes from, how it moves, and where it's used. • Facilitate regular data governance forums, bringing together data owners and stakeholders to agree standards, priorities, and actions. • Build strong working relationships with key teams including Risk, Privacy, Audit, Architecture, and Technology to ensure joined-up thinking across all data initiatives. • Contribute to training, communications, and guidance to promote good data practices and raise awareness of the value and importance of data. • Act as a first point of contact for data-related queries, supporting users across the business in navigating governance, quality, and catalogue processes. • Support the delivery of the data management roadmap, ensuring initiatives are delivered on time, with a clear focus on outcomes and value. • Line manage and support a team, providing clear direction, coaching and mentoring, and fostering a positive team culture focused on delivery, development, and continuous improvement. This is a hands-on, collaborative role where you'll work closely with colleagues across multiple teams. If you enjoy solving problems, improving how things work, and helping others get the most from their data, this is a great opportunity to make a real impact. What we'd like to see from you: • Proven experience in similar data governance role, ideally within a complex or regulated environment. • Strong understanding of data catalogues, business glossaries, metadata management, and data lineage concepts. • Experience working with data management and observability tools • Track record of driving adoption of data governance practices across business and technical teams, including experience in delivering training, guidance, and communications. • Strong knowledge of data quality frameworks, including KPI/metric tracking, issue remediation, and stakeholder engagement. • Ability to work collaboratively across teams such as Technology, Risk, Privacy, Audit, and Architecture, fostering strong, trust-based relationships. • Experience leading or mentoring a team, with a focus on coaching, professional development, and building a delivery-focused culture. There's something for everyone. We're a place of opportunity. You'll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people. And then there's our benefits. For us, it's not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we've pretty much got you covered! Primary Location Primary Location : United Kingdom Other Locations Other Locations : United Kingdom Work Locations Work Locations : Pegasus House Pegasus House Bakewell Road, Orton Southgate Peterborough PE2 6YS
Jun 04, 2025
Full time
Job Description - Data Governance Manager (006191) Job Description Data Governance Manager - ( 006191 ) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it simple to switch and save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. As the Data Governance Manager at Compare the Market, you'll play a central role in driving forward our data catalogue, business glossary, and data quality initiatives. You'll help ensure our data is well managed, trusted, accessible, and protected - supporting both day-to-day operations and long-term strategic goals. This role is about bringing people, processes, and tools together. You'll work with teams across the business to make sure everyone understands their responsibilities when creating, using, or managing data. You'll support the implementation of data management tools and processes, helping to embed data governance and quality into the way we work. You'll also lead and support a small team of data management practitioners. This includes providing guidance, setting clear goals, and creating an environment that supports learning, growth, and collaboration. Your role will be key in motivating the team and helping them succeed in delivering high-quality, impactful work. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you. This means we're excited to hear from people with a range of skills, experiences and ideas. We don't expect you to tick all the boxes, but would love to hear what makes you great for this role. Some of the great things you'll be doing: • Support the rollout and ongoing management of our data management framework, defining how data is owned, used, and governed across the organisation. • Take ownership of our data catalogue and business glossary, ensuring they are actively maintained and adopted by data owners, stewards, and users. • Help define and document data roles and responsibilities across the organisation and work to embed these into our operating model. • Deliver and support the implementation of our data quality framework, working with custodians to define thresholds, track data issues, and support remediation. • Monitor and report on data quality KPIs and metrics, helping to ensure data issues are identified and resolved in a timely and consistent way. • Manage processes around reference data, master data, and metadata, ensuring there is clarity and consistency in how we use and maintain key data assets. • Support the development and use of our data management and observability tools, working closely with Technology and other teams to ensure the tools meet business needs. • Help design and maintain data lineage and end-to-end data flows, ensuring we have visibility of where data comes from, how it moves, and where it's used. • Facilitate regular data governance forums, bringing together data owners and stakeholders to agree standards, priorities, and actions. • Build strong working relationships with key teams including Risk, Privacy, Audit, Architecture, and Technology to ensure joined-up thinking across all data initiatives. • Contribute to training, communications, and guidance to promote good data practices and raise awareness of the value and importance of data. • Act as a first point of contact for data-related queries, supporting users across the business in navigating governance, quality, and catalogue processes. • Support the delivery of the data management roadmap, ensuring initiatives are delivered on time, with a clear focus on outcomes and value. • Line manage and support a team, providing clear direction, coaching and mentoring, and fostering a positive team culture focused on delivery, development, and continuous improvement. This is a hands-on, collaborative role where you'll work closely with colleagues across multiple teams. If you enjoy solving problems, improving how things work, and helping others get the most from their data, this is a great opportunity to make a real impact. What we'd like to see from you: • Proven experience in similar data governance role, ideally within a complex or regulated environment. • Strong understanding of data catalogues, business glossaries, metadata management, and data lineage concepts. • Experience working with data management and observability tools • Track record of driving adoption of data governance practices across business and technical teams, including experience in delivering training, guidance, and communications. • Strong knowledge of data quality frameworks, including KPI/metric tracking, issue remediation, and stakeholder engagement. • Ability to work collaboratively across teams such as Technology, Risk, Privacy, Audit, and Architecture, fostering strong, trust-based relationships. • Experience leading or mentoring a team, with a focus on coaching, professional development, and building a delivery-focused culture. There's something for everyone. We're a place of opportunity. You'll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people. And then there's our benefits. For us, it's not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we've pretty much got you covered! Primary Location Primary Location : United Kingdom Other Locations Other Locations : United Kingdom Work Locations Work Locations : Pegasus House Pegasus House Bakewell Road, Orton Southgate Peterborough PE2 6YS
Join to apply for the Senior Water Scientist role at BUUK Infrastructure Continue with Google 16 hours ago - Be among the first 25 applicants At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been a major driver of change and innovation for over 30 years. We provide a supportive environment committed to enabling our people to excel, ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are seeking a Senior Water Scientist who will help us achieve our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". Key Responsibilities Oversee, coach, and mentor a team to ensure they possess the skills to meet departmental objectives Advise the business on water quality issues, including emergency incidents and investigations Manage and deliver regulatory reporting deadlines, including drinking water safety plans, compliance data, and event reports Lead team projects and investigations, ensuring timely delivery Identify risks to public health and coordinate remedial actions, liaising with external stakeholders as needed Participate in the water quality standby rota, providing out-of-hours advice and support Deputise for the Head of Water Regulation and Compliance as required About You Degree in a relevant technical discipline Full driving license Experience in coaching, training, and mentoring teams Strong understanding of water quality regulations, science, customer service, and public health issues Ability to multitask, meet deadlines, and maintain a customer-focused approach Strong analytical skills with the capacity to handle diverse data sets What We Offer Annual cost of living pay increases Company pension contributions up to 10% with employee contribution 33 days holiday including bank holidays, with options to purchase additional leave Enhanced maternity, paternity, and adoption pay Referral bonus of £1000 (net of tax) for successful employee referrals Hybrid working arrangements for eligible roles Career development opportunities BUUK promotes an award-winning culture focused on wellbeing and safety. We are committed to diversity, equity, and inclusion, and offer flexible working options. Please contact us to learn more.
Jun 04, 2025
Full time
Join to apply for the Senior Water Scientist role at BUUK Infrastructure Continue with Google 16 hours ago - Be among the first 25 applicants At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been a major driver of change and innovation for over 30 years. We provide a supportive environment committed to enabling our people to excel, ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are seeking a Senior Water Scientist who will help us achieve our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". Key Responsibilities Oversee, coach, and mentor a team to ensure they possess the skills to meet departmental objectives Advise the business on water quality issues, including emergency incidents and investigations Manage and deliver regulatory reporting deadlines, including drinking water safety plans, compliance data, and event reports Lead team projects and investigations, ensuring timely delivery Identify risks to public health and coordinate remedial actions, liaising with external stakeholders as needed Participate in the water quality standby rota, providing out-of-hours advice and support Deputise for the Head of Water Regulation and Compliance as required About You Degree in a relevant technical discipline Full driving license Experience in coaching, training, and mentoring teams Strong understanding of water quality regulations, science, customer service, and public health issues Ability to multitask, meet deadlines, and maintain a customer-focused approach Strong analytical skills with the capacity to handle diverse data sets What We Offer Annual cost of living pay increases Company pension contributions up to 10% with employee contribution 33 days holiday including bank holidays, with options to purchase additional leave Enhanced maternity, paternity, and adoption pay Referral bonus of £1000 (net of tax) for successful employee referrals Hybrid working arrangements for eligible roles Career development opportunities BUUK promotes an award-winning culture focused on wellbeing and safety. We are committed to diversity, equity, and inclusion, and offer flexible working options. Please contact us to learn more.
Select how often (in days) to receive an alert: Competitive salary + Aligned company benefits About us At Serco, we unite the right people, technology, and partners to solve some of the world's most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times, teams of developers in an agile software development environment with the designing, developing, and implementing solutions within the Microsoft 365 ecosystem as the practice evolved. You may help us recruit these specialists and ensure that we're building our capability and capacity to continually deliver value to our customers. Key Accountabilities Lead a team of developers to deliver high-quality Microsoft 365 solutions (including SharePoint, Teams, Power Platform, and Azure) aligned with business needs. Collaborate with cross-functional teams, including product owners and stakeholders, to define and deliver technical solutions. Provide hands-on development support while guiding the team on best practices and modern development standards. Inspire, mentor, and coach team members, fostering a culture of quality and continuous learning. Balance strategic product value with the delivery of sustainable and well-architected solutions. Adapt leadership focus across people management, architecture, development, and product strategy based on evolving needs. Actively contribute to the continuous improvement of team capability, tools, and practices. Maintain high attention to detail and ensure the accuracy and consistency of technical outputs. Champion collaboration and knowledge sharing across the Microsoft 365 and Dynamics 365 teams. Skills & Experience Microsoft 365 & Power Platform Expertise: 5+ years' experience developing and customising solutions using Power Apps, Power Automate, Power BI, Co-Pilot Studio, and SharePoint; Dynamics 365 experience is a plus. Azure & Integration Skills: Proficient in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power Platform security features, data governance, and compliance standards in enterprise environments. DevOps & Delivery: Experienced in working within DevOps frameworks and Agile environments, ensuring robust, maintainable, and scalable solution delivery. Why Serco: Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East. In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. What we offer: 25 days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Flexible working options. Free onsite parking. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaderemployers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to thenature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.
Jun 04, 2025
Full time
Select how often (in days) to receive an alert: Competitive salary + Aligned company benefits About us At Serco, we unite the right people, technology, and partners to solve some of the world's most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times, teams of developers in an agile software development environment with the designing, developing, and implementing solutions within the Microsoft 365 ecosystem as the practice evolved. You may help us recruit these specialists and ensure that we're building our capability and capacity to continually deliver value to our customers. Key Accountabilities Lead a team of developers to deliver high-quality Microsoft 365 solutions (including SharePoint, Teams, Power Platform, and Azure) aligned with business needs. Collaborate with cross-functional teams, including product owners and stakeholders, to define and deliver technical solutions. Provide hands-on development support while guiding the team on best practices and modern development standards. Inspire, mentor, and coach team members, fostering a culture of quality and continuous learning. Balance strategic product value with the delivery of sustainable and well-architected solutions. Adapt leadership focus across people management, architecture, development, and product strategy based on evolving needs. Actively contribute to the continuous improvement of team capability, tools, and practices. Maintain high attention to detail and ensure the accuracy and consistency of technical outputs. Champion collaboration and knowledge sharing across the Microsoft 365 and Dynamics 365 teams. Skills & Experience Microsoft 365 & Power Platform Expertise: 5+ years' experience developing and customising solutions using Power Apps, Power Automate, Power BI, Co-Pilot Studio, and SharePoint; Dynamics 365 experience is a plus. Azure & Integration Skills: Proficient in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power Platform security features, data governance, and compliance standards in enterprise environments. DevOps & Delivery: Experienced in working within DevOps frameworks and Agile environments, ensuring robust, maintainable, and scalable solution delivery. Why Serco: Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East. In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. What we offer: 25 days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Flexible working options. Free onsite parking. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaderemployers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to thenature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. In a world of globalisation and constant innovation organisations are creating, consuming, and transforming unprecedented volumes of data. We work alongside our clients to extract and leverage key insights driven by our Data Science and Analytics expertise and capabilities. It's an exciting time to join our Data Science Team as we grow together to keep up with client demand and launch offerings to the market. In your role, you will partner with our clients to deliver outcomes through the application of cutting-edge data science methods. Your Role In this role you will play a key role in: Leading the delivery of our AI, Data Science and Analytics projects and, working closely with your colleagues, ensure Client expectations are met at all stages. Inspiring our clients by exploiting the potential of Gen AI, data science and analytics in their businesses through demonstrations. Designing and implementing AI Solutions at scale for our clients in collaboration with our architecture and platforms team. Inspiring our data science consultants to develop their technical capability and champion data science delivery excellence. Determining and shaping how new skills in the fields of AI, Data Science and Analytics will be deployed to ensure the appropriate new methods and technologies are applied to meet client needs. Delivering work in a structured manner, finding a balance between creativity and practicality to ensure we meet client standards efficiently within the agreed timescales. Leading/contributing to proposals, RFPs, bids, proposition development, client pitches, and client hosting at events. Contributing to the overall strategic direction of the team in parallel with your leading roles in client delivery. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Experience in working on lead roles within the fields of AI, Data Science and Analytics, with a proven track record of successfully delivered work across the ML lifecycle with a strong foundation in applying statistical modelling, natural language processing, time-series analysis, spatial analysis, and mathematical modelling methodologies. Keen to demonstrate the potential that Gen AI has to offer to unlock business value. Demonstrable experience in delivering solutions to the real-world issues and challenges with data that our clients face regularly, strong stakeholder management and presentation skills, with experience in enabling clients to better understand and derive better value and insights from their data. Experience of working in a major Consulting firm, and/or in industry but having a Consulting background with a proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Architectural and/or feature knowledge of one or more of the listed Data and AI Platforms: Google Cloud Platform, Amazon Web Services, Microsoft Azure, Databricks. Experience in one or more of the listed Languages or Packages: Python, R, Pyspark, Scala, PowerBI, Tableau. Proven experience in successfully delivering multiple complex data rich workstreams in parallel to supporting wider strategic ambitions and supporting others in their teams on their personal development. WHAT YOU'LL LOVE ABOUT WORKING HERE? Data Science Consulting brings an inventive quantitative approach to our clients' biggest business and data challenges to unlock tangible business value by delivering intelligent data products and solutions through rapid innovation leveraging AI. We strive to be acknowledged as innovative and industry leading data science professionals and seek to achieve this by focusing on three area of the data science lifecycle: Exploring the art of the possible with AI by combining domain knowledge and AI expertise to identify opportunities across industries and functions where AI can deliver value and by shaping AI/ML roadmaps, and ideation using use cases aligned with data science and business strategies. Accelerating impact with AI by enabling proof of value through prototypes and by translating complex AI concepts into practical solutions that democratise access and maximise business advantage for our clients. Scaling AI from lab to live by defining and implementing responsible AI design principles throughout the AI journey and establishing sustainable, resilient, and scalable AI/ML Ops architectures and platforms for integrating AI products and solutions into business processes for real-time decision making. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page. Your wellbeing You'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. Shape your path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Jun 04, 2025
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. In a world of globalisation and constant innovation organisations are creating, consuming, and transforming unprecedented volumes of data. We work alongside our clients to extract and leverage key insights driven by our Data Science and Analytics expertise and capabilities. It's an exciting time to join our Data Science Team as we grow together to keep up with client demand and launch offerings to the market. In your role, you will partner with our clients to deliver outcomes through the application of cutting-edge data science methods. Your Role In this role you will play a key role in: Leading the delivery of our AI, Data Science and Analytics projects and, working closely with your colleagues, ensure Client expectations are met at all stages. Inspiring our clients by exploiting the potential of Gen AI, data science and analytics in their businesses through demonstrations. Designing and implementing AI Solutions at scale for our clients in collaboration with our architecture and platforms team. Inspiring our data science consultants to develop their technical capability and champion data science delivery excellence. Determining and shaping how new skills in the fields of AI, Data Science and Analytics will be deployed to ensure the appropriate new methods and technologies are applied to meet client needs. Delivering work in a structured manner, finding a balance between creativity and practicality to ensure we meet client standards efficiently within the agreed timescales. Leading/contributing to proposals, RFPs, bids, proposition development, client pitches, and client hosting at events. Contributing to the overall strategic direction of the team in parallel with your leading roles in client delivery. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Experience in working on lead roles within the fields of AI, Data Science and Analytics, with a proven track record of successfully delivered work across the ML lifecycle with a strong foundation in applying statistical modelling, natural language processing, time-series analysis, spatial analysis, and mathematical modelling methodologies. Keen to demonstrate the potential that Gen AI has to offer to unlock business value. Demonstrable experience in delivering solutions to the real-world issues and challenges with data that our clients face regularly, strong stakeholder management and presentation skills, with experience in enabling clients to better understand and derive better value and insights from their data. Experience of working in a major Consulting firm, and/or in industry but having a Consulting background with a proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Architectural and/or feature knowledge of one or more of the listed Data and AI Platforms: Google Cloud Platform, Amazon Web Services, Microsoft Azure, Databricks. Experience in one or more of the listed Languages or Packages: Python, R, Pyspark, Scala, PowerBI, Tableau. Proven experience in successfully delivering multiple complex data rich workstreams in parallel to supporting wider strategic ambitions and supporting others in their teams on their personal development. WHAT YOU'LL LOVE ABOUT WORKING HERE? Data Science Consulting brings an inventive quantitative approach to our clients' biggest business and data challenges to unlock tangible business value by delivering intelligent data products and solutions through rapid innovation leveraging AI. We strive to be acknowledged as innovative and industry leading data science professionals and seek to achieve this by focusing on three area of the data science lifecycle: Exploring the art of the possible with AI by combining domain knowledge and AI expertise to identify opportunities across industries and functions where AI can deliver value and by shaping AI/ML roadmaps, and ideation using use cases aligned with data science and business strategies. Accelerating impact with AI by enabling proof of value through prototypes and by translating complex AI concepts into practical solutions that democratise access and maximise business advantage for our clients. Scaling AI from lab to live by defining and implementing responsible AI design principles throughout the AI journey and establishing sustainable, resilient, and scalable AI/ML Ops architectures and platforms for integrating AI products and solutions into business processes for real-time decision making. We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 5 consecutive years, to see what it's like to work at Capgemini Invent, visit our Glassdoor page. Your wellbeing You'd be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. Shape your path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. NEED TO KNOW At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
The Acorn Group is looking for a highly skilled, experienced Backend developer to join our team. We are looking for a developer that has experience developing scalable applications using the latest .Net Technologies. You will have the chance to work on complex projects involving large datasets, message bus architectures, and streaming large sets of data. Job Title: Senior Backend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available Working Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm What you'll be doing: Application Development: Design, develop, and maintain robust applications using NET 8 and C#. Implement and manage microservices architecture for scalable and efficient system design. Build out internal reusable libraries to be consumed by our team ensuring consistency, reliability, and maintainability. Utilising MediatR and MassTransit frameworks for inter-service communication. Working extensively with RabbitMQ for message queuing and handling. Handling large datasets using MongoDB, Azure Cosmos DB, MySQL, and MS SQL Server. Working closely with cross-functional teams to define backend requirements, design scalable solutions, and implement new features. Ensure seamless integration with upstream services. Identifying bottlenecks and bugs, and devising solutions to mitigate and address these issues. What we are looking for: Minimum of 5 years of professional experience in .NET development. Proficient in .NET 8 and C# programming. Strong experience with microservice architecture. Familiarity with MediatR and MassTransit frameworks. Extensive experience with RabbitMQ and message bus architectures. Proficient in Azure Cosmos DB, MySQL, and MS SQL Server. Experience with Redis for caching mechanisms. Strong understanding of handling large datasets and data streaming. Strong communication and teamwork abilities. Ability to work in an Agile/Scrum environment. About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays). Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year. Unlimited access to a telephone councillor 24/7. Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner. Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme. Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back by opting into donating money to charity to climate-positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5, 10- and 15-years' service. A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions, and charity fundraisers. Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Jun 04, 2025
Full time
The Acorn Group is looking for a highly skilled, experienced Backend developer to join our team. We are looking for a developer that has experience developing scalable applications using the latest .Net Technologies. You will have the chance to work on complex projects involving large datasets, message bus architectures, and streaming large sets of data. Job Title: Senior Backend Developer Salary: Up to £75,000 depending on experience Location: Liverpool City Centre, Hybrid working available Working Hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm What you'll be doing: Application Development: Design, develop, and maintain robust applications using NET 8 and C#. Implement and manage microservices architecture for scalable and efficient system design. Build out internal reusable libraries to be consumed by our team ensuring consistency, reliability, and maintainability. Utilising MediatR and MassTransit frameworks for inter-service communication. Working extensively with RabbitMQ for message queuing and handling. Handling large datasets using MongoDB, Azure Cosmos DB, MySQL, and MS SQL Server. Working closely with cross-functional teams to define backend requirements, design scalable solutions, and implement new features. Ensure seamless integration with upstream services. Identifying bottlenecks and bugs, and devising solutions to mitigate and address these issues. What we are looking for: Minimum of 5 years of professional experience in .NET development. Proficient in .NET 8 and C# programming. Strong experience with microservice architecture. Familiarity with MediatR and MassTransit frameworks. Extensive experience with RabbitMQ and message bus architectures. Proficient in Azure Cosmos DB, MySQL, and MS SQL Server. Experience with Redis for caching mechanisms. Strong understanding of handling large datasets and data streaming. Strong communication and teamwork abilities. Ability to work in an Agile/Scrum environment. About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays). Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year. Unlimited access to a telephone councillor 24/7. Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner. Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme. Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back by opting into donating money to charity to climate-positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5, 10- and 15-years' service. A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions, and charity fundraisers. Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Full time/Permanent 39 hours per week- Monday to Friday (expectation for some weekend working) Competitive salary plus benefits Serco have an exciting opportunity for a Customer Support Manager to join our team based at Forth Valley Royal Hospital in Larbert. The key purpose of this role is to lead the department as the main interface and point of contact for all aspects of service delivery for our domestic services. Reporting to our General Manager - Soft FM, this role will be responsible for the day-to-day operational services, department performance and the formation of policies and procedures ensuring high quality service delivery. The role will manage approx. 320 employees, including direct line management of 2 assistant support managers and will require the day-to-day management of human resources policies and procedures. Main Accountabilities: Provide feedback in relation to departmental performance and service levels. Responsible for the strategic planning and delivery of domestic services. Manage all aspects of the interface between service users and the service delivery teams for Customer Support services. Liaising with customers, senior managers, and external parties to ensure the agreed level of service is being delivered. Investigating client complaints, implementing action plans and monitoring improvements. Providing comprehensive written reports to the General Manager/Contract Director, the client, and the customer. Manage the full range of human resources management including absence, performance, initial investigation and disciplinary processes, appeals, recruitment and selection and personal and professional development of staff and training. Manage the interpretation, analysis, and resolution of performance management issues. Handle more than one complex issue or project at any given time. Manage a variety of complex service issues making autonomous decisions to find practical solutions. Achieve key performance indicators, develop, and agree improvement plans within an agreed timescale when these are below set standards. Ensure contract compliance in accordance with efficient and effective service delivery and national guidelines. Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation and contractual obligations are fully met. Responsible for policy development and implementation and service development within their area. Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations and Food Hygiene Regulations are adhered to. Responsible for the management of a budget of c£5.5m per annum. Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department. What you'll need to do the role: Educated to a Diploma, working towards Degree Level or equivalent experience . Minimum of Basic Certificate in Food Hygiene. Basic Certificate in Health and Safety NVQ Level 2 in supervisory management. Experience in customer care development through significant experience working within a large public sector organisation ideally the care environment. Experience of having managed or having been responsible for a delegated large budget. Experience of working in a healthcare environment as well as in facilities management. The previous management of a large team of staff including a responsibility for absence, performance, recruitment and performance. Knowledge of the safe use of equipment and systems following guideline of HACCP and COSHH. Practical experience of conducting quality audits to monitor client/ customer satisfaction. IT literate - Microsoft Office. Knowledge of fire safety regulations. Knowledge of lifting and handling procedures. What we offer: Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Holidays: 25 days' annual leave plus bank holidays. Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.
Jun 04, 2025
Full time
Full time/Permanent 39 hours per week- Monday to Friday (expectation for some weekend working) Competitive salary plus benefits Serco have an exciting opportunity for a Customer Support Manager to join our team based at Forth Valley Royal Hospital in Larbert. The key purpose of this role is to lead the department as the main interface and point of contact for all aspects of service delivery for our domestic services. Reporting to our General Manager - Soft FM, this role will be responsible for the day-to-day operational services, department performance and the formation of policies and procedures ensuring high quality service delivery. The role will manage approx. 320 employees, including direct line management of 2 assistant support managers and will require the day-to-day management of human resources policies and procedures. Main Accountabilities: Provide feedback in relation to departmental performance and service levels. Responsible for the strategic planning and delivery of domestic services. Manage all aspects of the interface between service users and the service delivery teams for Customer Support services. Liaising with customers, senior managers, and external parties to ensure the agreed level of service is being delivered. Investigating client complaints, implementing action plans and monitoring improvements. Providing comprehensive written reports to the General Manager/Contract Director, the client, and the customer. Manage the full range of human resources management including absence, performance, initial investigation and disciplinary processes, appeals, recruitment and selection and personal and professional development of staff and training. Manage the interpretation, analysis, and resolution of performance management issues. Handle more than one complex issue or project at any given time. Manage a variety of complex service issues making autonomous decisions to find practical solutions. Achieve key performance indicators, develop, and agree improvement plans within an agreed timescale when these are below set standards. Ensure contract compliance in accordance with efficient and effective service delivery and national guidelines. Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation and contractual obligations are fully met. Responsible for policy development and implementation and service development within their area. Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations and Food Hygiene Regulations are adhered to. Responsible for the management of a budget of c£5.5m per annum. Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department. What you'll need to do the role: Educated to a Diploma, working towards Degree Level or equivalent experience . Minimum of Basic Certificate in Food Hygiene. Basic Certificate in Health and Safety NVQ Level 2 in supervisory management. Experience in customer care development through significant experience working within a large public sector organisation ideally the care environment. Experience of having managed or having been responsible for a delegated large budget. Experience of working in a healthcare environment as well as in facilities management. The previous management of a large team of staff including a responsibility for absence, performance, recruitment and performance. Knowledge of the safe use of equipment and systems following guideline of HACCP and COSHH. Practical experience of conducting quality audits to monitor client/ customer satisfaction. IT literate - Microsoft Office. Knowledge of fire safety regulations. Knowledge of lifting and handling procedures. What we offer: Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Holidays: 25 days' annual leave plus bank holidays. Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.
Customer Support Advisor Location:Glasgow Salary:£26,344 Hours:Full Time (35 hours) Early Riser Pattern: Start between 7am - 9am, finish between 3pm - 5pm Work up to 5 days a week (Monday - Sunday) Maximum 50% weekend days over a 4-week period Do your best work. Live your best life - and help others do the same. Life moves fast, and our customer support roles do too. That's why we offer flexible working patterns crafted to help you balance your career with what matters most. As a Customer Support Advisor, you'll be the friendly voice our customers rely on. Helping supporting customers navigate our banking app and help with complex needs you'll make banking easier. Support from a great team and access to the tools and training required for success are available. What we need from you A passion for helping people- You'll listen, understand, and find solutions. A strong emphasis on great service- You'll always strive to provide outstanding support to customers. A willingness to learn- No banking experience? No problem as full training will be provided over a six-week period. We'll set you up for success. From day one, you'll get a comprehensive six-week on-site training programme, plus ongoing support in growing your career. We put you first, so you can put our customers first. Join us, and you'll have access to benefits that support your wellbeing, finances, and future: Hybrid role with homeworking from completion of training and vital checks A generous pension contribution of up to 15% Annual performance-related bonus Share schemes including free shares Discounted shopping and lifestyle benefits 22 days' holiday plus bank holidays Wellbeing initiatives and generous parental leave policies And from 1st April, your salary package will increase as part of our annual pay review. About our Atlantic Quay site With a passion for charity fundraising equal to the development of our colleagues careers this modern site also has the following facilities: Multi faith prayer room On site showers and changing facilities A kitchenette area on each floor which is equipped with a fridge and microwaves and free tea and coffee Break out areas with TVs Free on site Wi-Fi available Option to join the local Sports & Social committee and get heavily discounted offers such as Cinema tickets, Theatre and fun days out across Glasgow and other locations City Centre location is also close to great shopping, hospitality and cultural activities Discounted Car Parking through using NCP ParkPass App at their Central Station and Mitchell Street locations Be part of something bigger. At Lloyds Banking Group, we're building a diverse, inclusive, and forward-thinking organisation where you can be yourself. We have a range of colleague networks free to all colleagues, each of them offers opportunities and events, including mentoring, career development, networking, access to role models. Joining a network can also help increase understanding of the personal challenges facing some colleagues and how best we can all support each other. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture, and we were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. In case you require any reasonable adjustments, kindly let us know, and we can work together to address your needs. Ready to make a difference? Apply now.
Jun 04, 2025
Full time
Customer Support Advisor Location:Glasgow Salary:£26,344 Hours:Full Time (35 hours) Early Riser Pattern: Start between 7am - 9am, finish between 3pm - 5pm Work up to 5 days a week (Monday - Sunday) Maximum 50% weekend days over a 4-week period Do your best work. Live your best life - and help others do the same. Life moves fast, and our customer support roles do too. That's why we offer flexible working patterns crafted to help you balance your career with what matters most. As a Customer Support Advisor, you'll be the friendly voice our customers rely on. Helping supporting customers navigate our banking app and help with complex needs you'll make banking easier. Support from a great team and access to the tools and training required for success are available. What we need from you A passion for helping people- You'll listen, understand, and find solutions. A strong emphasis on great service- You'll always strive to provide outstanding support to customers. A willingness to learn- No banking experience? No problem as full training will be provided over a six-week period. We'll set you up for success. From day one, you'll get a comprehensive six-week on-site training programme, plus ongoing support in growing your career. We put you first, so you can put our customers first. Join us, and you'll have access to benefits that support your wellbeing, finances, and future: Hybrid role with homeworking from completion of training and vital checks A generous pension contribution of up to 15% Annual performance-related bonus Share schemes including free shares Discounted shopping and lifestyle benefits 22 days' holiday plus bank holidays Wellbeing initiatives and generous parental leave policies And from 1st April, your salary package will increase as part of our annual pay review. About our Atlantic Quay site With a passion for charity fundraising equal to the development of our colleagues careers this modern site also has the following facilities: Multi faith prayer room On site showers and changing facilities A kitchenette area on each floor which is equipped with a fridge and microwaves and free tea and coffee Break out areas with TVs Free on site Wi-Fi available Option to join the local Sports & Social committee and get heavily discounted offers such as Cinema tickets, Theatre and fun days out across Glasgow and other locations City Centre location is also close to great shopping, hospitality and cultural activities Discounted Car Parking through using NCP ParkPass App at their Central Station and Mitchell Street locations Be part of something bigger. At Lloyds Banking Group, we're building a diverse, inclusive, and forward-thinking organisation where you can be yourself. We have a range of colleague networks free to all colleagues, each of them offers opportunities and events, including mentoring, career development, networking, access to role models. Joining a network can also help increase understanding of the personal challenges facing some colleagues and how best we can all support each other. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture, and we were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. In case you require any reasonable adjustments, kindly let us know, and we can work together to address your needs. Ready to make a difference? Apply now.
As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. Role: Intelligence Analyst Location: Sevenoaks - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary: £26,000 - £31,000 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensured and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter tocollect, analyse and suitably record items of interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly and use it to provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Organised - good time management skills, able to work under pressure and deliver against deadlines set Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councilor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture : Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met
Jun 04, 2025
Full time
As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. Role: Intelligence Analyst Location: Sevenoaks - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary: £26,000 - £31,000 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensured and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter tocollect, analyse and suitably record items of interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly and use it to provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Organised - good time management skills, able to work under pressure and deliver against deadlines set Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councilor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture : Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met
Thames Water Utilities Limited
Bishop's Stortford, Hertfordshire
Job title: Agricultural Recycling Manager Ref 40970 Division: Asset Operations & Capital Delivery Location: Hybrid - Bishops Stortford (STW) Contract type: Permanent Full/Part-time: Full-time Hours: 36 Hours per week Salary: Offering between £35,000 to £44,000 per annum depending on experience and skills. Job grade: B Closing date: 23/05/2025 Thames Water Bio-Recycling is the largest recycler of biosolids in the UK, recycling over 750,000t of biosolids annually. We are seeking a new manager to join our team based in the North, managing biosolids recycling in Essex. The primary purpose of this role is to manage the safe and efficient recycling of sewage sludge (Biosolids) to agriculture within a specific geographical area. This role offers the opportunity to build relationships with customers, landowners, agronomists, agents, and rural communities. It involves stakeholder management, liaising with environmental health officers, the Environment Agency, and local communities, and coordinating with the wider recycling team to optimize operations. The manager will oversee site and contractor health and safety, and monitor agricultural operations performance. What you'll be doing as an Agricultural Recycling Manager Managing and developing a dispersed technical team to meet performance targets. Ensuring a safe working environment, adhering to HR policies, and managing health and safety protocols. Coaching, training, and mentoring team members. Overseeing the safe and efficient recycling of sewage sludge to agricultural clients. Building and maintaining relationships with farmers, landowners, and rural stakeholders to promote the beneficial use of sewage sludge as a fertiliser replacement. Liaising with environmental authorities to minimize environmental and public impact. Coordinating within the recycling team to manage operations, contracts, and improve financial performance. Monitoring contractor health and safety performance in agricultural operations. Source land for biosolids recycling, maintaining a land bank. Managing the sales process, including advice, pricing, land suitability, soil sampling, risk assessments, and permit management. Adapting to business changes within your area. Developing procedures to enhance performance and compliance. Ensuring all operations meet regulatory requirements and maintain statutory compliance. Strategic planning for workflow management and financial control. Staying updated on qualifications, policies, and health and safety standards. This is a field-based role covering the Essex area, with 36 hours per week, Monday to Friday. A driver's license is required as a work van will be provided. What you should bring to the role An agricultural background with knowledge of rural practices; sales experience in biosolid management is preferred. Confidence in communicating with farmers, agronomists, and contractors. Organizational skills, flexibility, and self-management abilities. Knowledge of current agricultural legislation and initiatives, such as the Nitrates Directive and Cross-Compliance. FACTS or BASIS training is advantageous. What's in it for you? Competitive salary from £35,000 to £44,000 per annum. 26 days holiday, increasing to 30 with service, plus bank holidays. Contributory pension scheme (up to 12%, with 2x employee contribution). Annual personal medical assessments. Access to a benefits hub with offers and wellbeing support. Join Thames Water, the UK's largest water and wastewater company, committed to building a sustainable future. We offer career growth, flexible working, and comprehensive benefits. We value diversity and inclusion, supporting applicants from all backgrounds. Support roles include opportunities to engage with customers and communities, with full training provided. Apply early as the vacancy may close before the deadline due to high interest.
Jun 04, 2025
Full time
Job title: Agricultural Recycling Manager Ref 40970 Division: Asset Operations & Capital Delivery Location: Hybrid - Bishops Stortford (STW) Contract type: Permanent Full/Part-time: Full-time Hours: 36 Hours per week Salary: Offering between £35,000 to £44,000 per annum depending on experience and skills. Job grade: B Closing date: 23/05/2025 Thames Water Bio-Recycling is the largest recycler of biosolids in the UK, recycling over 750,000t of biosolids annually. We are seeking a new manager to join our team based in the North, managing biosolids recycling in Essex. The primary purpose of this role is to manage the safe and efficient recycling of sewage sludge (Biosolids) to agriculture within a specific geographical area. This role offers the opportunity to build relationships with customers, landowners, agronomists, agents, and rural communities. It involves stakeholder management, liaising with environmental health officers, the Environment Agency, and local communities, and coordinating with the wider recycling team to optimize operations. The manager will oversee site and contractor health and safety, and monitor agricultural operations performance. What you'll be doing as an Agricultural Recycling Manager Managing and developing a dispersed technical team to meet performance targets. Ensuring a safe working environment, adhering to HR policies, and managing health and safety protocols. Coaching, training, and mentoring team members. Overseeing the safe and efficient recycling of sewage sludge to agricultural clients. Building and maintaining relationships with farmers, landowners, and rural stakeholders to promote the beneficial use of sewage sludge as a fertiliser replacement. Liaising with environmental authorities to minimize environmental and public impact. Coordinating within the recycling team to manage operations, contracts, and improve financial performance. Monitoring contractor health and safety performance in agricultural operations. Source land for biosolids recycling, maintaining a land bank. Managing the sales process, including advice, pricing, land suitability, soil sampling, risk assessments, and permit management. Adapting to business changes within your area. Developing procedures to enhance performance and compliance. Ensuring all operations meet regulatory requirements and maintain statutory compliance. Strategic planning for workflow management and financial control. Staying updated on qualifications, policies, and health and safety standards. This is a field-based role covering the Essex area, with 36 hours per week, Monday to Friday. A driver's license is required as a work van will be provided. What you should bring to the role An agricultural background with knowledge of rural practices; sales experience in biosolid management is preferred. Confidence in communicating with farmers, agronomists, and contractors. Organizational skills, flexibility, and self-management abilities. Knowledge of current agricultural legislation and initiatives, such as the Nitrates Directive and Cross-Compliance. FACTS or BASIS training is advantageous. What's in it for you? Competitive salary from £35,000 to £44,000 per annum. 26 days holiday, increasing to 30 with service, plus bank holidays. Contributory pension scheme (up to 12%, with 2x employee contribution). Annual personal medical assessments. Access to a benefits hub with offers and wellbeing support. Join Thames Water, the UK's largest water and wastewater company, committed to building a sustainable future. We offer career growth, flexible working, and comprehensive benefits. We value diversity and inclusion, supporting applicants from all backgrounds. Support roles include opportunities to engage with customers and communities, with full training provided. Apply early as the vacancy may close before the deadline due to high interest.
time left to apply End Date: June 4, 2025 (12 days left to apply) job requisition id R-059913 Job Title Replen Section Manager Location Barrhead Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 3 June 2025 About the Role There's a role for everyone in retail - including leadership. As a Section Manager, you'll motivate your Section Leaders and Colleagues to deliver the best standards across your section, maximising availability and driving sales. You'll have an eye for detail, maintaining shop floor standards and coaching your team to do the same. You'll be responsible for ensuring that merchandising and operational standards are met, and that back of house areas run safely and smoothly. There may also be times when you have to multi-task and work across several areas of the store. If you're looking for a chance to develop in retail, this could be the role for you! As part of the leadership team, you'll work a two-week rolling rota which will include weekends, evenings, and sometimes late nights. At times, you may be solely responsible for the store, and therefore you'll need to be confident in overseeing operation as a whole. About You You'll be able to work in a fast-paced environment and be adaptable to change. You'll be naturally friendly and want to get involved, working with your team to deliver great results. You'll have an enthusiastic approach and be a strong coach, mentor, and motivator. You'll be a strong role model to the managers and colleagues around you, ensuring customers have a great shopping experience. Apply today by completing an online application Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer, and bereavement support Asda Allies Inclusion Networks - helping colleagues to ensure everybody is included and that our differences are recognized and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas About us Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with, there are hundreds more you don't often get to see. In fact, because our business is changing, we're creating new roles all the time! So take the time to look around. Once you've had the chance to explore our current open positions, apply to the ones you feel suit you best. And don't forget, you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
Jun 04, 2025
Full time
time left to apply End Date: June 4, 2025 (12 days left to apply) job requisition id R-059913 Job Title Replen Section Manager Location Barrhead Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 3 June 2025 About the Role There's a role for everyone in retail - including leadership. As a Section Manager, you'll motivate your Section Leaders and Colleagues to deliver the best standards across your section, maximising availability and driving sales. You'll have an eye for detail, maintaining shop floor standards and coaching your team to do the same. You'll be responsible for ensuring that merchandising and operational standards are met, and that back of house areas run safely and smoothly. There may also be times when you have to multi-task and work across several areas of the store. If you're looking for a chance to develop in retail, this could be the role for you! As part of the leadership team, you'll work a two-week rolling rota which will include weekends, evenings, and sometimes late nights. At times, you may be solely responsible for the store, and therefore you'll need to be confident in overseeing operation as a whole. About You You'll be able to work in a fast-paced environment and be adaptable to change. You'll be naturally friendly and want to get involved, working with your team to deliver great results. You'll have an enthusiastic approach and be a strong coach, mentor, and motivator. You'll be a strong role model to the managers and colleagues around you, ensuring customers have a great shopping experience. Apply today by completing an online application Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer, and bereavement support Asda Allies Inclusion Networks - helping colleagues to ensure everybody is included and that our differences are recognized and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas About us Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with, there are hundreds more you don't often get to see. In fact, because our business is changing, we're creating new roles all the time! So take the time to look around. Once you've had the chance to explore our current open positions, apply to the ones you feel suit you best. And don't forget, you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.
Bristol, Edinburgh, Leeds, Newcastle, Plymouth, Southampton Contract Type: Permanent Work location: Hybrid IP Partner (0887) Our award-winning intellectual property team works with clients to protect, maximise and monetise their technology and intellectual property assets across a wide spectrum of industry sectors. Led by James Love, our highly regarded Legal 500 tier 1 team has expertise across the full range of IP rights, and works on complex IP transactions as well as IP disputes. The team also advises on clearing, registering and maintaining trade marks and designs internationally. The team supports offices in 8 locations across Britain and works with our team of over 150 qualified IP lawyers and patent agents in offices across the USA. We now have an opportunity for a Partner to join the growing team. What we're looking for? We're looking for a committed Partner to bring expertise to the team and further enhance and develop our impressive IP practice. You'll need experience in IP disputes across IP rights, as well as with drafting and negotiating IP agreements (such as assignments, licences, confidentiality agreements and research and development agreements). The role will also see you working with our colleagues in the USA. As well as driving our business forward, you'll have an equally important role to play in the development of our people, coaching and mentoring and taking responsibility for their career development. To be successful in this role, you'll need as a minimum: Experience of building and sustaining an IP law practice. An in-depth sector/market understanding and the impact of trends on clients. The ability to demonstrate a thorough understanding of revenue prioritisation. An effective coach and sounding board for team members giving a clear sense of direction and purpose. The ability to actively seek out opportunities for innovation and create process improvements. A role model with a commercial mind-set who ensures efficiency. An external profile as a leader in this field. You understand how the provision of legal services should be delivered at a top 20 law firm. What's in it for you? We have a strong, collaborative culture where success is rewarded and our people are supported and encouraged to achieve their potential, whatever their role in the business. That means you'll benefit from a hugely talented group of business professionals all of whom are enthusiastic and committed to the success of our business and ready to support your practice development whether that's through sector or business development advice and support, learning and development opportunities or technology and innovation. We have some pretty innovative solutions for our clients and the IP team are fully embracing those technologies and practices, all designed to make your life, and those of your clients, that much easier. We recognise that just because you're a senior lawyer, your need for career development doesn't end there. Our Learning and Development team have worked with best-in-class providers to design a number of masterclasses for partners intended to enhance your leadership and business skills. What makes it great to work here? We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns. Through our DEI initiatives we create an environment in which difference is valued. We have a Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right-hand side of this page. We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. We are an in-house recruitment team and will always aim to fill our roles directly in the first instance.
Jun 04, 2025
Full time
Bristol, Edinburgh, Leeds, Newcastle, Plymouth, Southampton Contract Type: Permanent Work location: Hybrid IP Partner (0887) Our award-winning intellectual property team works with clients to protect, maximise and monetise their technology and intellectual property assets across a wide spectrum of industry sectors. Led by James Love, our highly regarded Legal 500 tier 1 team has expertise across the full range of IP rights, and works on complex IP transactions as well as IP disputes. The team also advises on clearing, registering and maintaining trade marks and designs internationally. The team supports offices in 8 locations across Britain and works with our team of over 150 qualified IP lawyers and patent agents in offices across the USA. We now have an opportunity for a Partner to join the growing team. What we're looking for? We're looking for a committed Partner to bring expertise to the team and further enhance and develop our impressive IP practice. You'll need experience in IP disputes across IP rights, as well as with drafting and negotiating IP agreements (such as assignments, licences, confidentiality agreements and research and development agreements). The role will also see you working with our colleagues in the USA. As well as driving our business forward, you'll have an equally important role to play in the development of our people, coaching and mentoring and taking responsibility for their career development. To be successful in this role, you'll need as a minimum: Experience of building and sustaining an IP law practice. An in-depth sector/market understanding and the impact of trends on clients. The ability to demonstrate a thorough understanding of revenue prioritisation. An effective coach and sounding board for team members giving a clear sense of direction and purpose. The ability to actively seek out opportunities for innovation and create process improvements. A role model with a commercial mind-set who ensures efficiency. An external profile as a leader in this field. You understand how the provision of legal services should be delivered at a top 20 law firm. What's in it for you? We have a strong, collaborative culture where success is rewarded and our people are supported and encouraged to achieve their potential, whatever their role in the business. That means you'll benefit from a hugely talented group of business professionals all of whom are enthusiastic and committed to the success of our business and ready to support your practice development whether that's through sector or business development advice and support, learning and development opportunities or technology and innovation. We have some pretty innovative solutions for our clients and the IP team are fully embracing those technologies and practices, all designed to make your life, and those of your clients, that much easier. We recognise that just because you're a senior lawyer, your need for career development doesn't end there. Our Learning and Development team have worked with best-in-class providers to design a number of masterclasses for partners intended to enhance your leadership and business skills. What makes it great to work here? We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns. Through our DEI initiatives we create an environment in which difference is valued. We have a Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right-hand side of this page. We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. We are an in-house recruitment team and will always aim to fill our roles directly in the first instance.
Womble Bond Dickinson (UK) LLP
Southampton, Hampshire
Bristol, Edinburgh, Leeds, Newcastle, Plymouth, Southampton Contract Type: Permanent Work location: Hybrid IP Partner (0887) Our award-winning intellectual property team works with clients to protect, maximise and monetise their technology and intellectual property assets across a wide spectrum of industry sectors. Led by James Love, our highly regarded Legal 500 tier 1 team has expertise across the full range of IP rights, and works on complex IP transactions as well as IP disputes. The team also advises on clearing, registering and maintaining trade marks and designs internationally. The team supports offices in 8 locations across Britain and works with our team of over 150 qualified IP lawyers and patent agents in offices across the USA. We now have an opportunity for a Partner to join the growing team. What we're looking for? We're looking for a committed Partner to bring expertise to the team and further enhance and develop our impressive IP practice. You'll need experience in IP disputes across IP rights, as well as with drafting and negotiating IP agreements (such as assignments, licences, confidentiality agreements and research and development agreements). The role will also see you working with our colleagues in the USA. As well as driving our business forward, you'll have an equally important role to play in the development of our people, coaching and mentoring and taking responsibility for their career development. To be successful in this role, you'll need as a minimum: Experience of building and sustaining an IP law practice. An in-depth sector/market understanding and the impact of trends on clients. The ability to demonstrate a thorough understanding of revenue prioritisation. An effective coach and sounding board for team members giving a clear sense of direction and purpose. The ability to actively seek out opportunities for innovation and create process improvements. A role model with a commercial mind-set who ensures efficiency. An external profile as a leader in this field. You understand how the provision of legal services should be delivered at a top 20 law firm. What's in it for you? We have a strong, collaborative culture where success is rewarded and our people are supported and encouraged to achieve their potential, whatever their role in the business. That means you'll benefit from a hugely talented group of business professionals all of whom are enthusiastic and committed to the success of our business and ready to support your practice development whether that's through sector or business development advice and support, learning and development opportunities or technology and innovation. We have some pretty innovative solutions for our clients and the IP team are fully embracing those technologies and practices, all designed to make your life, and those of your clients, that much easier. We recognise that just because you're a senior lawyer, your need for career development doesn't end there. Our Learning and Development team have worked with best-in-class providers to design a number of masterclasses for partners intended to enhance your leadership and business skills. What makes it great to work here? We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns. Through our DEI initiatives we create an environment in which difference is valued. We have a Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right-hand side of this page. We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. We are an in-house recruitment team and will always aim to fill our roles directly in the first instance.
Jun 04, 2025
Full time
Bristol, Edinburgh, Leeds, Newcastle, Plymouth, Southampton Contract Type: Permanent Work location: Hybrid IP Partner (0887) Our award-winning intellectual property team works with clients to protect, maximise and monetise their technology and intellectual property assets across a wide spectrum of industry sectors. Led by James Love, our highly regarded Legal 500 tier 1 team has expertise across the full range of IP rights, and works on complex IP transactions as well as IP disputes. The team also advises on clearing, registering and maintaining trade marks and designs internationally. The team supports offices in 8 locations across Britain and works with our team of over 150 qualified IP lawyers and patent agents in offices across the USA. We now have an opportunity for a Partner to join the growing team. What we're looking for? We're looking for a committed Partner to bring expertise to the team and further enhance and develop our impressive IP practice. You'll need experience in IP disputes across IP rights, as well as with drafting and negotiating IP agreements (such as assignments, licences, confidentiality agreements and research and development agreements). The role will also see you working with our colleagues in the USA. As well as driving our business forward, you'll have an equally important role to play in the development of our people, coaching and mentoring and taking responsibility for their career development. To be successful in this role, you'll need as a minimum: Experience of building and sustaining an IP law practice. An in-depth sector/market understanding and the impact of trends on clients. The ability to demonstrate a thorough understanding of revenue prioritisation. An effective coach and sounding board for team members giving a clear sense of direction and purpose. The ability to actively seek out opportunities for innovation and create process improvements. A role model with a commercial mind-set who ensures efficiency. An external profile as a leader in this field. You understand how the provision of legal services should be delivered at a top 20 law firm. What's in it for you? We have a strong, collaborative culture where success is rewarded and our people are supported and encouraged to achieve their potential, whatever their role in the business. That means you'll benefit from a hugely talented group of business professionals all of whom are enthusiastic and committed to the success of our business and ready to support your practice development whether that's through sector or business development advice and support, learning and development opportunities or technology and innovation. We have some pretty innovative solutions for our clients and the IP team are fully embracing those technologies and practices, all designed to make your life, and those of your clients, that much easier. We recognise that just because you're a senior lawyer, your need for career development doesn't end there. Our Learning and Development team have worked with best-in-class providers to design a number of masterclasses for partners intended to enhance your leadership and business skills. What makes it great to work here? We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns. Through our DEI initiatives we create an environment in which difference is valued. We have a Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right-hand side of this page. We will offer an interview to candidates with a disability or long-term condition who meet the minimum criteria for this role. You can opt into this scheme within the application form. We are an in-house recruitment team and will always aim to fill our roles directly in the first instance.
Full time/Permanent 39 hours per week- Monday to Friday (expectation for some weekend working) Competitive salary plus benefits Serco have an exciting opportunity for a Customer Support Manager to join our team based at Forth Valley Royal Hospital in Larbert. The key purpose of this role is to lead the department as the main interface and point of contact for all aspects of service delivery for our domestic services. Reporting to our General Manager - Soft FM, this role will be responsible for the day-to-day operational services, department performance and the formation of policies and procedures ensuring high quality service delivery. The role will manage approx. 320 employees, including direct line management of 2 assistant support managers and will require the day-to-day management of human resources policies and procedures. Main Accountabilities: Provide feedback in relation to departmental performance and service levels. Responsible for the strategic planning and delivery of domestic services. Manage all aspects of the interface between service users and the service delivery teams for Customer Support services. Liaising with customers, senior managers, and external parties to ensure the agreed level of service is being delivered. Investigating client complaints, implementing action plans and monitoring improvements. Providing comprehensive written reports to the General Manager/Contract Director, the client, and the customer. Manage the full range of human resources management including absence, performance, initial investigation and disciplinary processes, appeals, recruitment and selection and personal and professional development of staff and training. Manage the interpretation, analysis, and resolution of performance management issues. Handle more than one complex issue or project at any given time. Manage a variety of complex service issues making autonomous decisions to find practical solutions. Achieve key performance indicators, develop, and agree improvement plans within an agreed timescale when these are below set standards. Ensure contract compliance in accordance with efficient and effective service delivery and national guidelines. Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation and contractual obligations are fully met. Responsible for policy development and implementation and service development within their area. Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations and Food Hygiene Regulations are adhered to. Responsible for the management of a budget of c£5.5m per annum. Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department. What you'll need to do the role: Educated to a Diploma, working towards Degree Level or equivalent experience . Minimum of Basic Certificate in Food Hygiene. Basic Certificate in Health and Safety NVQ Level 2 in supervisory management. Experience in customer care development through significant experience working within a large public sector organisation ideally the care environment. Experience of having managed or having been responsible for a delegated large budget. Experience of working in a healthcare environment as well as in facilities management. The previous management of a large team of staff including a responsibility for absence, performance, recruitment and performance. Knowledge of the safe use of equipment and systems following guideline of HACCP and COSHH. Practical experience of conducting quality audits to monitor client/ customer satisfaction. IT literate - Microsoft Office. Knowledge of fire safety regulations. Knowledge of lifting and handling procedures. What we offer: Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Holidays: 25 days' annual leave plus bank holidays. Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.
Jun 04, 2025
Full time
Full time/Permanent 39 hours per week- Monday to Friday (expectation for some weekend working) Competitive salary plus benefits Serco have an exciting opportunity for a Customer Support Manager to join our team based at Forth Valley Royal Hospital in Larbert. The key purpose of this role is to lead the department as the main interface and point of contact for all aspects of service delivery for our domestic services. Reporting to our General Manager - Soft FM, this role will be responsible for the day-to-day operational services, department performance and the formation of policies and procedures ensuring high quality service delivery. The role will manage approx. 320 employees, including direct line management of 2 assistant support managers and will require the day-to-day management of human resources policies and procedures. Main Accountabilities: Provide feedback in relation to departmental performance and service levels. Responsible for the strategic planning and delivery of domestic services. Manage all aspects of the interface between service users and the service delivery teams for Customer Support services. Liaising with customers, senior managers, and external parties to ensure the agreed level of service is being delivered. Investigating client complaints, implementing action plans and monitoring improvements. Providing comprehensive written reports to the General Manager/Contract Director, the client, and the customer. Manage the full range of human resources management including absence, performance, initial investigation and disciplinary processes, appeals, recruitment and selection and personal and professional development of staff and training. Manage the interpretation, analysis, and resolution of performance management issues. Handle more than one complex issue or project at any given time. Manage a variety of complex service issues making autonomous decisions to find practical solutions. Achieve key performance indicators, develop, and agree improvement plans within an agreed timescale when these are below set standards. Ensure contract compliance in accordance with efficient and effective service delivery and national guidelines. Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation and contractual obligations are fully met. Responsible for policy development and implementation and service development within their area. Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations and Food Hygiene Regulations are adhered to. Responsible for the management of a budget of c£5.5m per annum. Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department. What you'll need to do the role: Educated to a Diploma, working towards Degree Level or equivalent experience . Minimum of Basic Certificate in Food Hygiene. Basic Certificate in Health and Safety NVQ Level 2 in supervisory management. Experience in customer care development through significant experience working within a large public sector organisation ideally the care environment. Experience of having managed or having been responsible for a delegated large budget. Experience of working in a healthcare environment as well as in facilities management. The previous management of a large team of staff including a responsibility for absence, performance, recruitment and performance. Knowledge of the safe use of equipment and systems following guideline of HACCP and COSHH. Practical experience of conducting quality audits to monitor client/ customer satisfaction. IT literate - Microsoft Office. Knowledge of fire safety regulations. Knowledge of lifting and handling procedures. What we offer: Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Holidays: 25 days' annual leave plus bank holidays. Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.
