Heelsandtech
Senior Product Manager, Europe Education Operations Lead, Amazon Community Impact (ACI) Amazon Business EU SARL (UK) Amazon Business EU SARL (UK) DESCRIPTION Do you love solving problems whose solutions make the world a better place? The Amazon Community Impact team leads philanthropic initiatives focused on education, housing affordability, food security, disaster relief, and support for employees and teams volunteering in our communities. Each year, ACI Education helps millions of students from underserved and historically underrepresented communities build computer science and AI skills, gain career awareness, and access relevant post-secondary education and entry-level roles and thus prepare for careers of the future. We design and market owned virtual career exploration products and manage a delivery partner network of specialized non-profits and ed-techs working on strengthening equity in computer science and AI education. The European ACI Education team is seeking an experienced Senior Product Manager - based in the UK - to lead our portfolio operations (including our flagship initiative ) in priority markets (UK, DE). This role requires a passionate, self-motivated and organized professional to pro-actively manage, optimize and expand: 1.) scalable career orientation products (e.g. Career Tours), 2.) NGO- and 3P-delivery partnerships around computer science education and 3.) our Amazon internal stakeholder network. Additionally, the candidate will support the ACI Education Europe lead with pan-regional budgeting, reporting and marketing operations. The role will review the existing product and partner portfolio (with focus on the UK), streamline to focus on top opportunities, and integrate with pan-EU programs. Building sustainable relationships with other education teams within Amazon, internal and external representation and reporting to local PR, PP, and impact teams are integral parts of this role. Key job responsibilities - Own end-to-end development & implementation of education products in priority EU markets (with focus on the UK). This may involve localizing products already launched in other markets. - Inspect Education products in the EU for scale, feasibility, and impact. Support the team to focus on feasibility products with greatest potential for scale. - Inspect, optimize and manage existing marketing mechanisms for digital career orientation products. - Manage existing key-account relationships with non-profit and agency partners across priority markets (with focus on UK) and align with EU priorities. - Work with in-country partners and the global data tech team to build mechanisms to gather program data (reach KPIs), impact data (ITP, NPS) and customer VoCs and report through business reviews. - Build and maintain reporting mechanisms (Rhythm of Business) to keep Amazon UK, EU and global stakeholders (country leadership, Social Impact, PP, PR) informed, aligned and engaged. - Partner with communications and policy on creating visible moments around ACI Education that drive impact and create a clear internal/external narrative of 'what we do'. - Examine peer ACI markets (US, IN, CA) for common operating model practices to support doing more with the same or less, including operations centralization or outsourcing. About the team Amazon Community Impact (ACI) Education harnesses Amazon's scale and innovative spirit to prepare young people for careers of the future through computer science (CS) education. We don't believe everyone needs to be an engineer. We do believe that even a basic exposure to CS can help young people on their educational and career journey. Our Guiding Star: Future generations thrive in the local communities where Amazon has a presence. We support students, teachers and parents with free computer science & STEM education programmes. BASIC QUALIFICATIONS - 5+ years of professional non-internship project-/portfolio-management experience - Experience building, executing and scaling cross-functional products or marketing campaigns - Experience using data and metrics to measure partner and program performance and optimize for social impact - Able to manage a range of activities involving multiple internal stakeholders and external partners - Track record of delivering large-scale projects and portfolios - Excellent interpersonal skills to create a network of engaged Amazonians willing to contribute to the program - Understanding of the non-profit and education sector in Europe (with focus on UK) PREFERRED QUALIFICATIONS - Product management experience in the education and/or technology sector - Experience working with multiple internal and external stakeholders at senior levels and across a range of locales to drive alignment - Excellent communication skills, able to influence peers and leaders - High attention to detail including precise and effective communication skills - Proven ability to manage multiple, competing priorities simultaneously - Experience managing budgets and a portfolio of external delivery partners and marketing agencies Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Senior Product Manager, Europe Education Operations Lead, Amazon Community Impact (ACI) Amazon Business EU SARL (UK) Amazon Business EU SARL (UK) DESCRIPTION Do you love solving problems whose solutions make the world a better place? The Amazon Community Impact team leads philanthropic initiatives focused on education, housing affordability, food security, disaster relief, and support for employees and teams volunteering in our communities. Each year, ACI Education helps millions of students from underserved and historically underrepresented communities build computer science and AI skills, gain career awareness, and access relevant post-secondary education and entry-level roles and thus prepare for careers of the future. We design and market owned virtual career exploration products and manage a delivery partner network of specialized non-profits and ed-techs working on strengthening equity in computer science and AI education. The European ACI Education team is seeking an experienced Senior Product Manager - based in the UK - to lead our portfolio operations (including our flagship initiative ) in priority markets (UK, DE). This role requires a passionate, self-motivated and organized professional to pro-actively manage, optimize and expand: 1.) scalable career orientation products (e.g. Career Tours), 2.) NGO- and 3P-delivery partnerships around computer science education and 3.) our Amazon internal stakeholder network. Additionally, the candidate will support the ACI Education Europe lead with pan-regional budgeting, reporting and marketing operations. The role will review the existing product and partner portfolio (with focus on the UK), streamline to focus on top opportunities, and integrate with pan-EU programs. Building sustainable relationships with other education teams within Amazon, internal and external representation and reporting to local PR, PP, and impact teams are integral parts of this role. Key job responsibilities - Own end-to-end development & implementation of education products in priority EU markets (with focus on the UK). This may involve localizing products already launched in other markets. - Inspect Education products in the EU for scale, feasibility, and impact. Support the team to focus on feasibility products with greatest potential for scale. - Inspect, optimize and manage existing marketing mechanisms for digital career orientation products. - Manage existing key-account relationships with non-profit and agency partners across priority markets (with focus on UK) and align with EU priorities. - Work with in-country partners and the global data tech team to build mechanisms to gather program data (reach KPIs), impact data (ITP, NPS) and customer VoCs and report through business reviews. - Build and maintain reporting mechanisms (Rhythm of Business) to keep Amazon UK, EU and global stakeholders (country leadership, Social Impact, PP, PR) informed, aligned and engaged. - Partner with communications and policy on creating visible moments around ACI Education that drive impact and create a clear internal/external narrative of 'what we do'. - Examine peer ACI markets (US, IN, CA) for common operating model practices to support doing more with the same or less, including operations centralization or outsourcing. About the team Amazon Community Impact (ACI) Education harnesses Amazon's scale and innovative spirit to prepare young people for careers of the future through computer science (CS) education. We don't believe everyone needs to be an engineer. We do believe that even a basic exposure to CS can help young people on their educational and career journey. Our Guiding Star: Future generations thrive in the local communities where Amazon has a presence. We support students, teachers and parents with free computer science & STEM education programmes. BASIC QUALIFICATIONS - 5+ years of professional non-internship project-/portfolio-management experience - Experience building, executing and scaling cross-functional products or marketing campaigns - Experience using data and metrics to measure partner and program performance and optimize for social impact - Able to manage a range of activities involving multiple internal stakeholders and external partners - Track record of delivering large-scale projects and portfolios - Excellent interpersonal skills to create a network of engaged Amazonians willing to contribute to the program - Understanding of the non-profit and education sector in Europe (with focus on UK) PREFERRED QUALIFICATIONS - Product management experience in the education and/or technology sector - Experience working with multiple internal and external stakeholders at senior levels and across a range of locales to drive alignment - Excellent communication skills, able to influence peers and leaders - High attention to detail including precise and effective communication skills - Proven ability to manage multiple, competing priorities simultaneously - Experience managing budgets and a portfolio of external delivery partners and marketing agencies Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
National Nuclear Laboratory
Seascale, Cumbria
Job Description for Engineering Technical Author: There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We're an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible. Currently recruiting 2 x Technical Author to work within our Compliance Engineering Teams across both our Central & Windscale Labs. You will be degree qualified or HND with demonstrable engineering experience and a confident decision maker with experience of supporting a multi-disciplined engineering department You will be responsible and accountable for collating the correct standard of technical information from a variety of sources including manufacturers/suppliers and SMEs (Subject Matter Experts). They will also be responsible and accountable for updating current Engineering documentation to the highest quality for internal use supporting multi discipline engineering teams. The ideal candidate should have the ability to express instructions clearly and briefly in simple language, should be able to understand and structure large amounts of information and be able to anticipate a readers knowledge gap. Main Responsibilities Main Responsibilities for Engineering Technical Author: Responsible for producing high quality documentation that conforms to current company policies and adheres to Site License Conditions. Accountable for updating and controlling all Engineering documentation held on NNLs Integrated Management System. Responsible for attending planning meetings and briefings to collect and edit complex information to support the preparation of documents. Responsible and accountable for owning and managing the relevant facility's technical basis of maintenance (TBoM) process. Support Engineering teams by identifying and driving improvements across the facilities relating to Engineering Document control. Responsible for facilitating any Engineering Operational and Conservative Decision-Making meetings and tracking associated actions to close out. Responsible for planning, scheduling, and tracking documentation work to meet the Engineering requirements for the relevant facility. Responsible (where applicable) for producing SQEP packs to support the development of the Engineering teams. Responsible (where applicable) for producing Risk Assessments and WCAs to assist with maintenance delivery. Responsible for assisting in the production of engineering documentation in support of any internal/external regulatory interventions. Responsible for developing and maintaining engineering aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques. Accountable for Proof-reading of all Engineering documentation ensuring all deliverables meet the required standard. Responsible for collaborating with external suppliers/contractors to clarify any technical issues. Responsible for assisting in the production of any PMPs required within Compliance Engineering, this will include presenting at committee. Attend any forums as appropriate to keep abreast of best practice around other facilities, responsible for sharing and implementing any learning around their facility. Ideal Candidate Essential Criteria for Engineering Technical Author: Degree Qualified in an Engineering Discipline (Mechanical or Electrical) or HND with extensive Engineering experience may be considered in lieu of stated qualification. Demonstrable engineering experience in either a Mechanical or Electrical discipline. Experience of continuous improvements and proactively implementing changes to Engineering documentation controls. Confident decision maker with experience of making key engineering improvements across all Engineering functions. Excellent communication and teamwork skills, including willingness and ability to consult with engineering subject matter experts. Excellent attention to detail and the ability to prioritise and work on multiple workstreams. Ability to communicate instructions and information clearly, accurately and in language that is easy to understand. Good written English skills including technical and procedural language typical in Compliance and Maintenance Engineering teams. Experience of Microsoft Office software sufficient to format documents in line with established templates. Evidence of self-motivation with demonstrable levels of drive, energy and resilience. Experience of gathering information from subject matter experts to develop, organise and write procedure manuals & technical specifications. Experience of interpreting Engineering drawings (EFDs, VFDs etc). Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency). Desirable Criteria for Engineering Technical Author: Strong experience of owning an end-to-end documentation creation process. Demonstrable knowledge of operational and maintenance requirements. A thorough awareness of nuclear, conventional safety and security requirements applicable to their area of responsibility. Good general safety case awareness with demonstrable knowledge of nuclear safety mechanisms (SM), safety related equipment (SRE) and Safety Features (SF). Requirement to become appointed as PMP Manager.
Job Description for Engineering Technical Author: There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We're an organisation that's here to experiment and push the limits of what's possible. So, if you're keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible. Currently recruiting 2 x Technical Author to work within our Compliance Engineering Teams across both our Central & Windscale Labs. You will be degree qualified or HND with demonstrable engineering experience and a confident decision maker with experience of supporting a multi-disciplined engineering department You will be responsible and accountable for collating the correct standard of technical information from a variety of sources including manufacturers/suppliers and SMEs (Subject Matter Experts). They will also be responsible and accountable for updating current Engineering documentation to the highest quality for internal use supporting multi discipline engineering teams. The ideal candidate should have the ability to express instructions clearly and briefly in simple language, should be able to understand and structure large amounts of information and be able to anticipate a readers knowledge gap. Main Responsibilities Main Responsibilities for Engineering Technical Author: Responsible for producing high quality documentation that conforms to current company policies and adheres to Site License Conditions. Accountable for updating and controlling all Engineering documentation held on NNLs Integrated Management System. Responsible for attending planning meetings and briefings to collect and edit complex information to support the preparation of documents. Responsible and accountable for owning and managing the relevant facility's technical basis of maintenance (TBoM) process. Support Engineering teams by identifying and driving improvements across the facilities relating to Engineering Document control. Responsible for facilitating any Engineering Operational and Conservative Decision-Making meetings and tracking associated actions to close out. Responsible for planning, scheduling, and tracking documentation work to meet the Engineering requirements for the relevant facility. Responsible (where applicable) for producing SQEP packs to support the development of the Engineering teams. Responsible (where applicable) for producing Risk Assessments and WCAs to assist with maintenance delivery. Responsible for assisting in the production of engineering documentation in support of any internal/external regulatory interventions. Responsible for developing and maintaining engineering aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques. Accountable for Proof-reading of all Engineering documentation ensuring all deliverables meet the required standard. Responsible for collaborating with external suppliers/contractors to clarify any technical issues. Responsible for assisting in the production of any PMPs required within Compliance Engineering, this will include presenting at committee. Attend any forums as appropriate to keep abreast of best practice around other facilities, responsible for sharing and implementing any learning around their facility. Ideal Candidate Essential Criteria for Engineering Technical Author: Degree Qualified in an Engineering Discipline (Mechanical or Electrical) or HND with extensive Engineering experience may be considered in lieu of stated qualification. Demonstrable engineering experience in either a Mechanical or Electrical discipline. Experience of continuous improvements and proactively implementing changes to Engineering documentation controls. Confident decision maker with experience of making key engineering improvements across all Engineering functions. Excellent communication and teamwork skills, including willingness and ability to consult with engineering subject matter experts. Excellent attention to detail and the ability to prioritise and work on multiple workstreams. Ability to communicate instructions and information clearly, accurately and in language that is easy to understand. Good written English skills including technical and procedural language typical in Compliance and Maintenance Engineering teams. Experience of Microsoft Office software sufficient to format documents in line with established templates. Evidence of self-motivation with demonstrable levels of drive, energy and resilience. Experience of gathering information from subject matter experts to develop, organise and write procedure manuals & technical specifications. Experience of interpreting Engineering drawings (EFDs, VFDs etc). Ability to obtain DV level security clearance (this includes but is not limited to identity, employment, financial, criminal record checks, interview plus 10 years of UK residency). Desirable Criteria for Engineering Technical Author: Strong experience of owning an end-to-end documentation creation process. Demonstrable knowledge of operational and maintenance requirements. A thorough awareness of nuclear, conventional safety and security requirements applicable to their area of responsibility. Good general safety case awareness with demonstrable knowledge of nuclear safety mechanisms (SM), safety related equipment (SRE) and Safety Features (SF). Requirement to become appointed as PMP Manager.
