Reporting into: Associate Director - Facilities Management What we need: A high performing, energetic Facilities Management professional to join our London team with potential to grow into a leadership role responsible for a best-in-class building. The candidate should ideally have Managing Agent experience and a proven record, allowing them to hit the ground running in a demanding environment. They must be willing to lead from the front and have a direct approach to getting things done. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self-motivate and prioritise are an absolute must. We are offering a real opportunity to gain experience within a company with a reputation of promoting and growing talent, collaborating with an impressive client base. Job Purpose To establish, develop, control, and manage, on behalf of the Client, the services, and operations to a large, landmark property. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in that property. The initial 12 months will involve close liaison with the base build project team, as well as occupiers undertaking their fit outs to ensure the effective and efficient handover of the building. To improve the energy efficiency and occupier comfort whilst reducing operational costs. Key Objectives Ensuring compliance with regulations and health, safety, environment, and security standards. Function as an ambassador for the company and leader of the AP team (including key service partners), driving standards and leading by example. Managing client and occupier's expectations having regard to set financial limits and delivery of first-class customer experience. Agreeing, monitoring, and managing all budgets to ensure costs, quality standards and efficiencies are achieved to target. Ensure effective and ongoing efficient running of the building including reducing reliance on gas where practicable. Collaborate with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Function as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability to occupiers. Lead on engagement with the local community. Management of occupier fitouts and small works. Work in partnership with the surveyor and client and their consultants to achieve their sustainability targets, promoting initiatives that will improve the building, in particular removing reliance on gas. Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Client(s), as required. Lead the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources, advocating for the real Living Wage where possible. Own the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required. Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the property. Work with the FM team to deliver the clients net zero strategy. Maintain, establish, and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Where required collect sustainability data from tenants and share relevant information back with them. Lead, manage and develop relationships with trade partners to ensure compliance with contracts and continued delivery of agreed services, ensuring compliance with the real Living Wage where appropriate. Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Contribute towards the marketing of the property, monitoring and managing digital and other media where necessary. Identify and collate training and development needs for members of the Ashdown Phillips & Partners FM team within the property to ensure an elevated level of competence and knowledge within the team, as well as their personal development within the company. Focus on service provider management and KPIs, occupier liaison and relationships, and building specific policies and procedures. Ensure that members of the FM team fully understand their role(s) and conduct regular operational reviews with both individuals and the team, focussing efforts to ensure the systems are kept up to date and delivering a high performing team. Monitor the progress and performance of the FM team in the property and work in conjunction with line management, HR, and other colleagues as necessary to resolve. Provide regular analytics to the client in line with their requirements. Identify, propose, and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress including energy savings and carbon reduction. Represent the company as a key contact for the client(s), occupiers, trade partners and other stakeholders within the property for which the FM is responsible. Collaborate with surveyor and FM team to communicate commentary on changes in energy budgets, real Living Wage and other positive initiatives that have been / will be undertaken. Monitor the performance of the building (alongside service partners and FM team) to improve efficiency of plant and equipment within the building. Dimensions Property Outline: Multi occupied office space ranging from: Best in Class Trophy Asset Involvement in development to management and client projects To be agreed dependent on experience On-site Reports: To be agreed dependent on experience Communication Lines: Contracts managers for Security; M & E and Cleaning services. Additionally chairing monthly meetings for these main services. Day to day management and monitoring of M & E contract staff and subcontractors. Fabric maintenance contractors - communicating with contract manager, supervisor, and other personnel. Client - the Client's architect, surveyors, consultants, insurance agents and surveyors, marketing agency and letting agents. Ashdown Phillips & Partners - MD, Directors, Senior Associate Directors, Associate Directors, surveyors, consultants, staff, and fellow centre / building managers. Health and Safety consultants - asbestos surveyors and inspectors, local authority, H & S officers. Regional Fire Brigade - Fire officers. Occupiers - their consultants, fit out agents and contractors. Person Specification These are the minimum key areas of knowledge, skills, and experience. Excellent working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment - IOSH qualification is essential. Proven knowledge and experience of managing contractors and service levels (e.g., M & E, security, and cleaning) associated with a retail, office, and residential estate, and within agreed budgets. Working knowledge of NABERS advantageous. Proven experience of managing complex buildings. Critical thinking skills to continue to match resources to achieve various service requirements. Demonstrable knowledge of service charges and budgeting techniques (where possible to the financial dimensions outlined above). Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to changing needs. Previous facilities management or management experience in either retail or mixed-use environment. Interest in the property sector and an understanding of the occupational requirements of occupiers, as well as current market drivers for Client's. Good IT skills in particular Microsoft Word and Excel. Qualifications: - IWFM Membership, IOSH, NEBOSH Interested? Send us your CV Complete our short form and upload your CV to express your interest in applying.
Jun 26, 2025
Full time
Reporting into: Associate Director - Facilities Management What we need: A high performing, energetic Facilities Management professional to join our London team with potential to grow into a leadership role responsible for a best-in-class building. The candidate should ideally have Managing Agent experience and a proven record, allowing them to hit the ground running in a demanding environment. They must be willing to lead from the front and have a direct approach to getting things done. We pride ourselves on providing a brilliant service so time management, the ability to work under pressure, self-motivate and prioritise are an absolute must. We are offering a real opportunity to gain experience within a company with a reputation of promoting and growing talent, collaborating with an impressive client base. Job Purpose To establish, develop, control, and manage, on behalf of the Client, the services, and operations to a large, landmark property. To ensure compliance with all statutory regulations, internal policies and procedures, and best practices in the continued delivery of services in that property. The initial 12 months will involve close liaison with the base build project team, as well as occupiers undertaking their fit outs to ensure the effective and efficient handover of the building. To improve the energy efficiency and occupier comfort whilst reducing operational costs. Key Objectives Ensuring compliance with regulations and health, safety, environment, and security standards. Function as an ambassador for the company and leader of the AP team (including key service partners), driving standards and leading by example. Managing client and occupier's expectations having regard to set financial limits and delivery of first-class customer experience. Agreeing, monitoring, and managing all budgets to ensure costs, quality standards and efficiencies are achieved to target. Ensure effective and ongoing efficient running of the building including reducing reliance on gas where practicable. Collaborate with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Function as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability to occupiers. Lead on engagement with the local community. Management of occupier fitouts and small works. Work in partnership with the surveyor and client and their consultants to achieve their sustainability targets, promoting initiatives that will improve the building, in particular removing reliance on gas. Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Client(s), as required. Lead the procurement of and subsequently manage the provision of all relevant in scope FM services, ensuring optimum service standards from internal/external sources, advocating for the real Living Wage where possible. Own the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required. Ensure compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the property. Work with the FM team to deliver the clients net zero strategy. Maintain, establish, and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Where required collect sustainability data from tenants and share relevant information back with them. Lead, manage and develop relationships with trade partners to ensure compliance with contracts and continued delivery of agreed services, ensuring compliance with the real Living Wage where appropriate. Ensuring all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Contribute towards the marketing of the property, monitoring and managing digital and other media where necessary. Identify and collate training and development needs for members of the Ashdown Phillips & Partners FM team within the property to ensure an elevated level of competence and knowledge within the team, as well as their personal development within the company. Focus on service provider management and KPIs, occupier liaison and relationships, and building specific policies and procedures. Ensure that members of the FM team fully understand their role(s) and conduct regular operational reviews with both individuals and the team, focussing efforts to ensure the systems are kept up to date and delivering a high performing team. Monitor the progress and performance of the FM team in the property and work in conjunction with line management, HR, and other colleagues as necessary to resolve. Provide regular analytics to the client in line with their requirements. Identify, propose, and develop environmental and sustainability opportunities for implementation, setting objectives and monitoring progress including energy savings and carbon reduction. Represent the company as a key contact for the client(s), occupiers, trade partners and other stakeholders within the property for which the FM is responsible. Collaborate with surveyor and FM team to communicate commentary on changes in energy budgets, real Living Wage and other positive initiatives that have been / will be undertaken. Monitor the performance of the building (alongside service partners and FM team) to improve efficiency of plant and equipment within the building. Dimensions Property Outline: Multi occupied office space ranging from: Best in Class Trophy Asset Involvement in development to management and client projects To be agreed dependent on experience On-site Reports: To be agreed dependent on experience Communication Lines: Contracts managers for Security; M & E and Cleaning services. Additionally chairing monthly meetings for these main services. Day to day management and monitoring of M & E contract staff and subcontractors. Fabric maintenance contractors - communicating with contract manager, supervisor, and other personnel. Client - the Client's architect, surveyors, consultants, insurance agents and surveyors, marketing agency and letting agents. Ashdown Phillips & Partners - MD, Directors, Senior Associate Directors, Associate Directors, surveyors, consultants, staff, and fellow centre / building managers. Health and Safety consultants - asbestos surveyors and inspectors, local authority, H & S officers. Regional Fire Brigade - Fire officers. Occupiers - their consultants, fit out agents and contractors. Person Specification These are the minimum key areas of knowledge, skills, and experience. Excellent working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment - IOSH qualification is essential. Proven knowledge and experience of managing contractors and service levels (e.g., M & E, security, and cleaning) associated with a retail, office, and residential estate, and within agreed budgets. Working knowledge of NABERS advantageous. Proven experience of managing complex buildings. Critical thinking skills to continue to match resources to achieve various service requirements. Demonstrable knowledge of service charges and budgeting techniques (where possible to the financial dimensions outlined above). Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to changing needs. Previous facilities management or management experience in either retail or mixed-use environment. Interest in the property sector and an understanding of the occupational requirements of occupiers, as well as current market drivers for Client's. Good IT skills in particular Microsoft Word and Excel. Qualifications: - IWFM Membership, IOSH, NEBOSH Interested? Send us your CV Complete our short form and upload your CV to express your interest in applying.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. How will you make an impact in this role? The Omnichannel Data Solutions (ODS) team is responsible for enabling seamless access to data and functionality across all channels, markets, and lines of business at American Express. Our colleagues create and lead innovative, scalable data access capabilities to power the world's best customer experience while maintaining the highest levels of security and compliance. Within ODS, the Choreo team is responsible for the single data service needed to build Omnichannel, customer-facing digital experiences. Leading with a customer-first vision, our focus is collaboration - ensuring data architecture, processes, and guidance are aligned across all parties as we partner with Enterprise colleagues to bring critical experiences to our customers. We are looking for a Senior Manager to support the development, socialisation, and execution of our product roadmap, partnering across the wider ODS organization and enterprise teams to understand and drive business priorities for our customers. This role will be responsible for working with the Director of Choreo Product to build and manage the product backlog, partner effectively with engineers and deliver high quality, compliant and scalable data to our channels. As a core part of the ODS team this person must be versatile: able to understand customer-facing digital experience needs, as well as those of our platform and SoR teams. They will work closely with stakeholders across product, engineering, business and compliance teams to create clear and unambiguous requirements in a complex data landscape. This is an excellent opportunity for someone who is proactive and enthusiastic, looking to further their career in a role focused on data and cutting-edge technical solutions. Primary Responsibilities: Develop and maintain a product backlog for your areas of focus, working with key stakeholders to obtain input, understand priorities and accurately represent requirements on behalf of our digital experience teams Partner with channel, platform and System of Record teams to develop solutions which are scalable, omnichannel and performant Act as a subject matter expert within your area of focus, providing expertise, support and guidance to the team and wider stakeholders Build relationships with critical business partners to evangelise Choreo solutions and working methods Input into the development of the overall Choreo vision and strategy in partnership with fellow product managers and the Choreo product director Contribute to the refinement of our working model within the Choreo product and engineering team to drive consistency and improvements to our way of working and team culture In partnership with the Choreo product managers, develop and maintain core assets to communicate our vision, engagement model, documentation and hubs for partner learning Minimum Qualifications: Experience in end-to-end digital product management - a proven track record of building and executing on strategies for data provision and consumer-facing digital products Excellent ability to translate complex technical concepts into clear, easily understood concepts and collateral for communication across a wide breadth of stakeholders Demonstrated ability to be comfortable with white space and manage through ambiguity - ability to solve problems through innovative and creative thinking Expert written and spoken communication skills; persuasive and proven ability to influence decisions and drive results without direct authority Strong track record of building and sustaining effective relationships with business partners and colleagues across several business units Demonstrated ability to drive results and optimise resources to achieve goals Flexibility to work and manage business partners across multiple time zones Driven, entrepreneurial, self-motivated, and able to act with a high level of independence Strong attention to detail and organisational skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Jun 26, 2025
Full time
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. How will you make an impact in this role? The Omnichannel Data Solutions (ODS) team is responsible for enabling seamless access to data and functionality across all channels, markets, and lines of business at American Express. Our colleagues create and lead innovative, scalable data access capabilities to power the world's best customer experience while maintaining the highest levels of security and compliance. Within ODS, the Choreo team is responsible for the single data service needed to build Omnichannel, customer-facing digital experiences. Leading with a customer-first vision, our focus is collaboration - ensuring data architecture, processes, and guidance are aligned across all parties as we partner with Enterprise colleagues to bring critical experiences to our customers. We are looking for a Senior Manager to support the development, socialisation, and execution of our product roadmap, partnering across the wider ODS organization and enterprise teams to understand and drive business priorities for our customers. This role will be responsible for working with the Director of Choreo Product to build and manage the product backlog, partner effectively with engineers and deliver high quality, compliant and scalable data to our channels. As a core part of the ODS team this person must be versatile: able to understand customer-facing digital experience needs, as well as those of our platform and SoR teams. They will work closely with stakeholders across product, engineering, business and compliance teams to create clear and unambiguous requirements in a complex data landscape. This is an excellent opportunity for someone who is proactive and enthusiastic, looking to further their career in a role focused on data and cutting-edge technical solutions. Primary Responsibilities: Develop and maintain a product backlog for your areas of focus, working with key stakeholders to obtain input, understand priorities and accurately represent requirements on behalf of our digital experience teams Partner with channel, platform and System of Record teams to develop solutions which are scalable, omnichannel and performant Act as a subject matter expert within your area of focus, providing expertise, support and guidance to the team and wider stakeholders Build relationships with critical business partners to evangelise Choreo solutions and working methods Input into the development of the overall Choreo vision and strategy in partnership with fellow product managers and the Choreo product director Contribute to the refinement of our working model within the Choreo product and engineering team to drive consistency and improvements to our way of working and team culture In partnership with the Choreo product managers, develop and maintain core assets to communicate our vision, engagement model, documentation and hubs for partner learning Minimum Qualifications: Experience in end-to-end digital product management - a proven track record of building and executing on strategies for data provision and consumer-facing digital products Excellent ability to translate complex technical concepts into clear, easily understood concepts and collateral for communication across a wide breadth of stakeholders Demonstrated ability to be comfortable with white space and manage through ambiguity - ability to solve problems through innovative and creative thinking Expert written and spoken communication skills; persuasive and proven ability to influence decisions and drive results without direct authority Strong track record of building and sustaining effective relationships with business partners and colleagues across several business units Demonstrated ability to drive results and optimise resources to achieve goals Flexibility to work and manage business partners across multiple time zones Driven, entrepreneurial, self-motivated, and able to act with a high level of independence Strong attention to detail and organisational skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Category Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Procure a full range of global Facilities and Capital Projects projects, including office fit-out catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development The Category Manager will report to the Category Leadership. This individual should expect to have a great deal of interaction with Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT Strong Real Estate and or Facilities Procurement experience (5+ years minimum) A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 8 - 10 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jun 26, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As the Category Manager, you will bring world-class sophistication to our procurement activities on a consistent basis. Through deep analysis actively find opportunities, develop strategy and category plans that deliver significant value, implement and drive those through, guiding and managing stakeholders along the way Procure a full range of global Facilities and Capital Projects projects, including office fit-out catering, cleaning, reception, security and real estate brokerage Integrate and build relationships with stakeholders. Identify key buyers, collaborate with those to increase savings as well as the value we receive from our vendor base Be seen as a Trusted Advisor to the Global Real Estate team Ability to Influence senior stakeholders to deliver the best commercial and operational outcomes for BCG Build strong relationships with suppliers that deliver value across the whole life cycle of the procurement and supplier management process Prepare, issue, and manage RFx process; evaluate proposals; make recommendations using internal and external data sources Mitigating vendor related risk, and contribute in managing the category vendor base Establish effective communication channels, performance metrics and sharing of BCG best-practice within network Negotiate contracts/agreements within the parameters provided by internal Legal team Track and monitor spend, vendors and market development Increase spend under Procurement's management within category Support and provide input to the Center of Excellence in the implementation of purchasing processes, structures and supporting tools, to enable capture of savings and long-term development The Category Manager will report to the Category Leadership. This individual should expect to have a great deal of interaction with Regional and Global Leadership and people on all levels and functions within BCG. A certain amount of travel will also be part of the job. YOU'RE GOOD AT Strong Real Estate and or Facilities Procurement experience (5+ years minimum) A good understanding of building fit-out procurement & processes. Deep procurement expertise relationship building, sell-in capabilities and sensitivity to local requirements High level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change Excellent analytical skills, and a high skill set in Excel and PowerPoint is considered a pre-requisite for the role Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects Used to working in an international environment with both internal clients as well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic approach and an ability to work independently in identifying, analyzing, and acting on opportunities Able to translate large, complex issues/objectives into effective work plans to self/others Demonstrates advanced communication skills: oral, written and active listening What You'll Bring University degree or equivalent In-depth knowledge of all procurement phases from analysis to implemented contract At least 8 - 10 years of experience from blue chip global procurement experience processes with strong experience in developing and delivering category strategies A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively. Applies strong business skills and strong business judgment Who You'll Work With BCG spends $1.6B on goods and services across the firm globally. At its core, Procurement is accountable for ensuring that BCG is supplied with goods and services that meet business requirements, drive value and at best whole life cost to BCG. The functional procurement team at BCG is a healthy, yet nascent operating function that has generated material savings to BCG over the past 5 years. Over the past 2 years, we've embarked upon a procurement transformation to define and implement strategies, organization, systems and policies to create a sustainable operating model. This model should maximize value from our suppliers, mitigate risk and meet savings targets. BCG is a highly matrixed firm where purchasing decisions are often taken at the local level, therefore this transformation will need to be carried out with high levels of stakeholder engagement, alignment and collaboration. The BCG Global Procurement function is currently made up of more than 45 procurement professionals located in London, Stockholm, New Delhi, Boston and Munich. This Sourcing Manager position will be supporting our team with sourcing projects on a strategic and operational level. Scope of work will be global, regional as well as local, requiring procurement experience, relationship building, sell-in capabilities and sensitivity to local requirements. The individual taking on this challenge must possess a very high level of self-motivation/drive, persistency, resourcefulness and a willingness to facilitate change. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Programmatic Ads Specialist-JP, Advertising, Support Products & Services (SP&S) Job ID: Amazon (China) Holding Company Limited The Support Products & Services (SP&S) team is looking for a Japanese-speaking solutions-oriented and customer obsessed Programmatic Ads Specialist (PAS) to help China and Japan-based advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to contacts across a variety of troubleshooting topics (campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, and general campaign or account-level questions) within a timely manner, utilizing existing Standard Operational Procedures (SOPs) and your digital advertising knowledge. A successful PAS will have a proven track record in successfully interacting with global clients (chat & email) and have a foundational understanding of digital advertising. They demonstrate strong communication skills and can effectively articulate troubleshooting steps to advertisers and agencies. While SOPs and blurbs can be utilized for relevant troubleshooting issues, they will also take advantage of all available resource and foundational digital advertising knowledge to help advertisers find resolution. They will earn trust with advertisers and agencies by diving deep when the issue is unclear or unfamiliar, in order to ensure a satisfactory interaction is provided. They will display curiosity, and will learn and develop deep expertise in ADSP products and recognize when there are operational gaps that require leads or managers to help address them. Key job responsibilities Key job responsibilities - Responding promptly and accurately to live chat or email support questions, helping the advertiser troubleshoot issues related to campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account. - Providing on-boarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us. - Analyzing and interpreting data with advertisers to identify campaign improvement areas, root causes, and optimization opportunities. - Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities. - Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issue potentially impacting hundreds of advertisers. - Identifying opportunities to update existing support documentation and effectively escalating to content specialist. - Mentoring new and junior employees to up-level their knowledge of Amazon's programmatic advertising offerings, and becoming a subject matter expert (SME) for ADSP troubleshooting issues. A day in the life The Advertising Support Programmatic Advertising Specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects. About the team The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertisers. Our mental model is that every 1:1 support interaction serves as an opportunity to unblock and drive advertiser success through effective resolution and recommendations that inspire advertisers to take action BASIC QUALIFICATIONS - Bachelor's degree in marketing, communications, or equivalent experience; - 2+ years' experience in digital advertising and/or programmatic advertising; - Excellent verbal and written communication skills in Japanese, and business level English; - Ability to effectively and confidently communicate with advertisers via Chat, Email and Phone; - Strong prioritization and time management skills, with a high degree of flexibility; - Experience providing client services, customer support, or working with external stakeholders on shared objectives; - Willing to work in a diverse atmosphere and contribute to an inclusive culture; - Adheres to the provided schedule (working 8AM to 5PM and weekends might be required); PREFERRED QUALIFICATIONS - Experience in online advertising or e-commerce; - 1+ years of ADSP experience; - Basic understanding of programmatic ad technology; - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 17, 2025 (Updated 8 days ago) Posted: December 4, 2024 (Updated 13 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jun 26, 2025
Full time
Programmatic Ads Specialist-JP, Advertising, Support Products & Services (SP&S) Job ID: Amazon (China) Holding Company Limited The Support Products & Services (SP&S) team is looking for a Japanese-speaking solutions-oriented and customer obsessed Programmatic Ads Specialist (PAS) to help China and Japan-based advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to contacts across a variety of troubleshooting topics (campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, and general campaign or account-level questions) within a timely manner, utilizing existing Standard Operational Procedures (SOPs) and your digital advertising knowledge. A successful PAS will have a proven track record in successfully interacting with global clients (chat & email) and have a foundational understanding of digital advertising. They demonstrate strong communication skills and can effectively articulate troubleshooting steps to advertisers and agencies. While SOPs and blurbs can be utilized for relevant troubleshooting issues, they will also take advantage of all available resource and foundational digital advertising knowledge to help advertisers find resolution. They will earn trust with advertisers and agencies by diving deep when the issue is unclear or unfamiliar, in order to ensure a satisfactory interaction is provided. They will display curiosity, and will learn and develop deep expertise in ADSP products and recognize when there are operational gaps that require leads or managers to help address them. Key job responsibilities Key job responsibilities - Responding promptly and accurately to live chat or email support questions, helping the advertiser troubleshoot issues related to campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account. - Providing on-boarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us. - Analyzing and interpreting data with advertisers to identify campaign improvement areas, root causes, and optimization opportunities. - Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities. - Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issue potentially impacting hundreds of advertisers. - Identifying opportunities to update existing support documentation and effectively escalating to content specialist. - Mentoring new and junior employees to up-level their knowledge of Amazon's programmatic advertising offerings, and becoming a subject matter expert (SME) for ADSP troubleshooting issues. A day in the life The Advertising Support Programmatic Advertising Specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects. About the team The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertisers. Our mental model is that every 1:1 support interaction serves as an opportunity to unblock and drive advertiser success through effective resolution and recommendations that inspire advertisers to take action BASIC QUALIFICATIONS - Bachelor's degree in marketing, communications, or equivalent experience; - 2+ years' experience in digital advertising and/or programmatic advertising; - Excellent verbal and written communication skills in Japanese, and business level English; - Ability to effectively and confidently communicate with advertisers via Chat, Email and Phone; - Strong prioritization and time management skills, with a high degree of flexibility; - Experience providing client services, customer support, or working with external stakeholders on shared objectives; - Willing to work in a diverse atmosphere and contribute to an inclusive culture; - Adheres to the provided schedule (working 8AM to 5PM and weekends might be required); PREFERRED QUALIFICATIONS - Experience in online advertising or e-commerce; - 1+ years of ADSP experience; - Basic understanding of programmatic ad technology; - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines; Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: June 17, 2025 (Updated 8 days ago) Posted: December 4, 2024 (Updated 13 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
BRAND MARKETING EXECUTIVE LUTON - HYBRID WORKING UPTO 30,000 + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly successful and highly reputable brand who are looking for a Digital Marketing Executive to join their expanding team. This is a fantastic opportunity to join a global brand as they continue to see success in the UK and Europe and really fast-track your career with them. As the Brand Marketing Executive, you will work closely with the Brand Manager to create and execute on-brand multi-channel campaigns which facilitate the further growth and success of the brand. The successful candidate will need experience as a Junior Brand Manager, Assistant Brand Manager, Digital Marketing Executive, Social Media Executive, Marketing Executive, or similar. THE ROLE: Support the Brand Manager in executing the brand marketing strategy across all channels. Work closely with the social media team to develop engaging content and campaign ideas. Creating content for and building campaigns to execute the agreed marketing plan. Creating engaging social media posts for all platforms to drive brand awareness, customer engagement and sales. Manage and contribute to content planning across social, digital, and trade channels. Attend and support brand presence at 2-3 key industry trade shows annually. Brief and collaborate with external agencies including PR, design, and digital partners. Conducting regular competitor and market analysis to inform your marketing content and campaigns. Analysing and reporting on campaigns across all channels. Presenting the results of campaigns to the wider team and using the results to improve future. campaigns and drive performance of key areas such as open rates and click throughs. THE PERSON: Minimum 2 years of experience in a broad, multi-channel marketing role, ideally within a product-based environment or B2C. Strong understanding of digital content creation, content calendars, and platform-specific strategies. Ability to manage multiple projects with strong attention to detail and deadlines. Creative thinker with a passion for beauty, branding, and consumer trends. Interest in brand strategy and willingness to contribute to long term planning. Positive, proactive, and collaborative team player. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Jun 26, 2025
Full time
BRAND MARKETING EXECUTIVE LUTON - HYBRID WORKING UPTO 30,000 + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly successful and highly reputable brand who are looking for a Digital Marketing Executive to join their expanding team. This is a fantastic opportunity to join a global brand as they continue to see success in the UK and Europe and really fast-track your career with them. As the Brand Marketing Executive, you will work closely with the Brand Manager to create and execute on-brand multi-channel campaigns which facilitate the further growth and success of the brand. The successful candidate will need experience as a Junior Brand Manager, Assistant Brand Manager, Digital Marketing Executive, Social Media Executive, Marketing Executive, or similar. THE ROLE: Support the Brand Manager in executing the brand marketing strategy across all channels. Work closely with the social media team to develop engaging content and campaign ideas. Creating content for and building campaigns to execute the agreed marketing plan. Creating engaging social media posts for all platforms to drive brand awareness, customer engagement and sales. Manage and contribute to content planning across social, digital, and trade channels. Attend and support brand presence at 2-3 key industry trade shows annually. Brief and collaborate with external agencies including PR, design, and digital partners. Conducting regular competitor and market analysis to inform your marketing content and campaigns. Analysing and reporting on campaigns across all channels. Presenting the results of campaigns to the wider team and using the results to improve future. campaigns and drive performance of key areas such as open rates and click throughs. THE PERSON: Minimum 2 years of experience in a broad, multi-channel marketing role, ideally within a product-based environment or B2C. Strong understanding of digital content creation, content calendars, and platform-specific strategies. Ability to manage multiple projects with strong attention to detail and deadlines. Creative thinker with a passion for beauty, branding, and consumer trends. Interest in brand strategy and willingness to contribute to long term planning. Positive, proactive, and collaborative team player. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are ready to hire a number of Assistant Project Manager's to join our growing Environmental Project Management team to play a key role in Multi-Disciplinary environmental projects, support the Project Manager and Technical Lead to deliver projects safely, on time and within budget. You will work on a diverse and exciting range of environmentally lead projects across the UK in both the public and private sectors. We deliver environmental work for clients including High Speed 2, Homes England, UK Defence, Heathrow, Bristol Airport, Flotation Energy, Rampion Wind Farm, Orsted Hornsea Three Wind Farm, National Grid and EDF Energy as examples. A little more about your role You will: Support the development of project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for project delivery. Assist the Project Manager in developing project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules and stakeholder registers. Coordinate the monitoring and update of project schedules and progress against milestones. Prepare health and safety information for site visits and seek necessary internal approvals. Schedule meetings, take minutes and track actions. Undertake information management activities via industry used Common Date Environments such as SharePoint and ProjectWise. Work with multi-disciplinary environmental project teams consisting of technical;/professional staff and suppliers. Assist in the administration of supplier contracts. YOUR TEAM We are a friendly team that support each other to develop our skills and grow our network in the business. You will undertake a variety of tasks and will have the opportunity to grow and develop your career. We work collaboratively with colleagues from technical specialists across the wider WSP to provide our clients with the best expertise to deliver a wide range of projects. What we will be looking for you to demonstrate An interest or experience in the environment and or land based sustainable development, a can-do attitude and a hunger to develop your career. Strong levels of communication (both in person and through digital channels) Problem solving skills and great attention to detail Collaboration and determination Degree in a relevant discipline (such as environment, project or construction management, engineering, science, building or quantity surveying) or a combination of relevant project management experience and qualifications. Project experience, with a preference for a background in environment or sustainability sectors. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jun 26, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are ready to hire a number of Assistant Project Manager's to join our growing Environmental Project Management team to play a key role in Multi-Disciplinary environmental projects, support the Project Manager and Technical Lead to deliver projects safely, on time and within budget. You will work on a diverse and exciting range of environmentally lead projects across the UK in both the public and private sectors. We deliver environmental work for clients including High Speed 2, Homes England, UK Defence, Heathrow, Bristol Airport, Flotation Energy, Rampion Wind Farm, Orsted Hornsea Three Wind Farm, National Grid and EDF Energy as examples. A little more about your role You will: Support the development of project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for project delivery. Assist the Project Manager in developing project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules and stakeholder registers. Coordinate the monitoring and update of project schedules and progress against milestones. Prepare health and safety information for site visits and seek necessary internal approvals. Schedule meetings, take minutes and track actions. Undertake information management activities via industry used Common Date Environments such as SharePoint and ProjectWise. Work with multi-disciplinary environmental project teams consisting of technical;/professional staff and suppliers. Assist in the administration of supplier contracts. YOUR TEAM We are a friendly team that support each other to develop our skills and grow our network in the business. You will undertake a variety of tasks and will have the opportunity to grow and develop your career. We work collaboratively with colleagues from technical specialists across the wider WSP to provide our clients with the best expertise to deliver a wide range of projects. What we will be looking for you to demonstrate An interest or experience in the environment and or land based sustainable development, a can-do attitude and a hunger to develop your career. Strong levels of communication (both in person and through digital channels) Problem solving skills and great attention to detail Collaboration and determination Degree in a relevant discipline (such as environment, project or construction management, engineering, science, building or quantity surveying) or a combination of relevant project management experience and qualifications. Project experience, with a preference for a background in environment or sustainability sectors. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are ready to hire a number of Assistant Project Manager's to join our growing Environmental Project Management team to play a key role in Multi-Disciplinary environmental projects, support the Project Manager and Technical Lead to deliver projects safely, on time and within budget. You will work on a diverse and exciting range of environmentally lead projects across the UK in both the public and private sectors. We deliver environmental work for clients including High Speed 2, Homes England, UK Defence, Heathrow, Bristol Airport, Flotation Energy, Rampion Wind Farm, Orsted Hornsea Three Wind Farm, National Grid and EDF Energy as examples. A little more about your role You will: Support the development of project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for project delivery. Assist the Project Manager in developing project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules and stakeholder registers. Coordinate the monitoring and update of project schedules and progress against milestones. Prepare health and safety information for site visits and seek necessary internal approvals. Schedule meetings, take minutes and track actions. Undertake information management activities via industry used Common Date Environments such as SharePoint and ProjectWise. Work with multi-disciplinary environmental project teams consisting of technical;/professional staff and suppliers. Assist in the administration of supplier contracts. YOUR TEAM We are a friendly team that support each other to develop our skills and grow our network in the business. You will undertake a variety of tasks and will have the opportunity to grow and develop your career. We work collaboratively with colleagues from technical specialists across the wider WSP to provide our clients with the best expertise to deliver a wide range of projects. What we will be looking for you to demonstrate An interest or experience in the environment and or land based sustainable development, a can-do attitude and a hunger to develop your career. Strong levels of communication (both in person and through digital channels) Problem solving skills and great attention to detail Collaboration and determination Degree in a relevant discipline (such as environment, project or construction management, engineering, science, building or quantity surveying) or a combination of relevant project management experience and qualifications. Project experience, with a preference for a background in environment or sustainability sectors. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jun 26, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are ready to hire a number of Assistant Project Manager's to join our growing Environmental Project Management team to play a key role in Multi-Disciplinary environmental projects, support the Project Manager and Technical Lead to deliver projects safely, on time and within budget. You will work on a diverse and exciting range of environmentally lead projects across the UK in both the public and private sectors. We deliver environmental work for clients including High Speed 2, Homes England, UK Defence, Heathrow, Bristol Airport, Flotation Energy, Rampion Wind Farm, Orsted Hornsea Three Wind Farm, National Grid and EDF Energy as examples. A little more about your role You will: Support the development of project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for project delivery. Assist the Project Manager in developing project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules and stakeholder registers. Coordinate the monitoring and update of project schedules and progress against milestones. Prepare health and safety information for site visits and seek necessary internal approvals. Schedule meetings, take minutes and track actions. Undertake information management activities via industry used Common Date Environments such as SharePoint and ProjectWise. Work with multi-disciplinary environmental project teams consisting of technical;/professional staff and suppliers. Assist in the administration of supplier contracts. YOUR TEAM We are a friendly team that support each other to develop our skills and grow our network in the business. You will undertake a variety of tasks and will have the opportunity to grow and develop your career. We work collaboratively with colleagues from technical specialists across the wider WSP to provide our clients with the best expertise to deliver a wide range of projects. What we will be looking for you to demonstrate An interest or experience in the environment and or land based sustainable development, a can-do attitude and a hunger to develop your career. Strong levels of communication (both in person and through digital channels) Problem solving skills and great attention to detail Collaboration and determination Degree in a relevant discipline (such as environment, project or construction management, engineering, science, building or quantity surveying) or a combination of relevant project management experience and qualifications. Project experience, with a preference for a background in environment or sustainability sectors. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are ready to hire a number of Assistant Project Manager's to join our growing Environmental Project Management team to play a key role in Multi-Disciplinary environmental projects, support the Project Manager and Technical Lead to deliver projects safely, on time and within budget. You will work on a diverse and exciting range of environmentally lead projects across the UK in both the public and private sectors. We deliver environmental work for clients including High Speed 2, Homes England, UK Defence, Heathrow, Bristol Airport, Flotation Energy, Rampion Wind Farm, Orsted Hornsea Three Wind Farm, National Grid and EDF Energy as examples. A little more about your role You will: Support the development of project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for project delivery. Assist the Project Manager in developing project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules and stakeholder registers. Coordinate the monitoring and update of project schedules and progress against milestones. Prepare health and safety information for site visits and seek necessary internal approvals. Schedule meetings, take minutes and track actions. Undertake information management activities via industry used Common Date Environments such as SharePoint and ProjectWise. Work with multi-disciplinary environmental project teams consisting of technical;/professional staff and suppliers. Assist in the administration of supplier contracts. YOUR TEAM We are a friendly team that support each other to develop our skills and grow our network in the business. You will undertake a variety of tasks and will have the opportunity to grow and develop your career. We work collaboratively with colleagues from technical specialists across the wider WSP to provide our clients with the best expertise to deliver a wide range of projects. What we will be looking for you to demonstrate An interest or experience in the environment and or land based sustainable development, a can-do attitude and a hunger to develop your career. Strong levels of communication (both in person and through digital channels) Problem solving skills and great attention to detail Collaboration and determination Degree in a relevant discipline (such as environment, project or construction management, engineering, science, building or quantity surveying) or a combination of relevant project management experience and qualifications. Project experience, with a preference for a background in environment or sustainability sectors. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Jun 26, 2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We are ready to hire a number of Assistant Project Manager's to join our growing Environmental Project Management team to play a key role in Multi-Disciplinary environmental projects, support the Project Manager and Technical Lead to deliver projects safely, on time and within budget. You will work on a diverse and exciting range of environmentally lead projects across the UK in both the public and private sectors. We deliver environmental work for clients including High Speed 2, Homes England, UK Defence, Heathrow, Bristol Airport, Flotation Energy, Rampion Wind Farm, Orsted Hornsea Three Wind Farm, National Grid and EDF Energy as examples. A little more about your role You will: Support the development of project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for project delivery. Assist the Project Manager in developing project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules and stakeholder registers. Coordinate the monitoring and update of project schedules and progress against milestones. Prepare health and safety information for site visits and seek necessary internal approvals. Schedule meetings, take minutes and track actions. Undertake information management activities via industry used Common Date Environments such as SharePoint and ProjectWise. Work with multi-disciplinary environmental project teams consisting of technical;/professional staff and suppliers. Assist in the administration of supplier contracts. YOUR TEAM We are a friendly team that support each other to develop our skills and grow our network in the business. You will undertake a variety of tasks and will have the opportunity to grow and develop your career. We work collaboratively with colleagues from technical specialists across the wider WSP to provide our clients with the best expertise to deliver a wide range of projects. What we will be looking for you to demonstrate An interest or experience in the environment and or land based sustainable development, a can-do attitude and a hunger to develop your career. Strong levels of communication (both in person and through digital channels) Problem solving skills and great attention to detail Collaboration and determination Degree in a relevant discipline (such as environment, project or construction management, engineering, science, building or quantity surveying) or a combination of relevant project management experience and qualifications. Project experience, with a preference for a background in environment or sustainability sectors. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 69,300 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Diversity We welcome applicants with diverse backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing diversity to create a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Med24 offers you and your family unlimited telephone access to an NHS doctor, available 24/7, with options for face-to-face video consultations. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment, and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Established in 2002 as Gemserv Limited, Talan provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy, and digital transformation. We are a B Corp, IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience, which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working, which we know our employees value. Job Description THE ROLE The role sits within Gemserv'sFuture Marketsfunction, as part of theStakeholder Engagementteam. You'll be supporting the delivery of excellent customer service across multiple energy codes by engaging with a wide range of stakeholders, including Code Parties, Non-Party Users, and Consumers, across various business types. You'll handle first-line enquiries via online forms, live chat, email, and phone, ensuring timely, high-quality responses in line with SLAs, while maintaining accurate CRM records. You'll also lead introductory meetings for new market participants and clearly explain processes and obligations tailored to each stakeholder's role and experience, ensuring a smooth and well-supported onboarding experience. Beyond day-to-day support, the team contributes toservice improvement initiatives, manages feedback, and curates supporting code documentation. You'll collaborate across Code Manager teams to share insights and ensure a unified service approach. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead by example in responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Ensure the team meets its service levels by working to and taking ownership of deadlines. Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Develop and maintain strong, collaborative working relationships with other Code Manager teams and Service Providers. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Identify patterns in enquiries to facilitate drafting and reviewing internal or external documentation, including guidance, communications, and website content to ensure accuracy, consistency, and quality. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager as required. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk. Take responsibility for CRM areas of concern or errors, liaise with our system provider to reach a resolution, test and implement fixes when required. Take ownership of various Stakeholder Engagement reporting, highlighting valuable insights into the previous month. Take responsibility forCRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Manage the incoming applications, ensuring the requests are recorded and processed in line with SLAs. Hold individual onboarding meetings between all new Parties to introduce the Code, the Code Manager, and the process within it. Work with other Code Manager teams to support the onboarding of/changes to Parties access to services such as the REC Portal, Enquiry Services, and Central Switching Service Support the development of business requirements and solutions for standard and non-standard stakeholder data requests. Proactively support on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary Range plus an excellent benefits package Qualifications Requirements Experience of working on a service desk either in a contact centre or office environment, taking ownership of processes through multiple channels Experience of working and communicating with a variety of stakeholders interpreting complex business processes and onboarding new procedures and ways of working. Experience in delivering exceptional customer service to agreed performance indicators Experience of diagnosing issues, diagnosing potential paths to resolution and leading or collaborating towards a resolution. Experience of working collaboratively across a diverse team to deliver exceptional service. Demonstratable experience of working across multiple and possibly contradicting objectives to drive innovative solutions. Proficient in using digital systems and tools, such as CRM platforms, to support efficient workflows and data management. Required Skillset Ability to understand and work with differing stakeholder needs and how to put Parties and Consumers at the heart of the service. Excellent communication skills, both written and verbal, able to understand and articulate complex issues to technical and non-technical audiences The ability to use initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure. A keen eye for detail and delivering to the highest standard of quality for themselves and others. Be ambitious, creative, and innovative, learn lessons from their work, share expertise,and continuously learn. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Being a team player, approachable, and working collaboratively towards a shared vision for the future. Ability to use initiative, identify improvements for systems and processes, provide feedback, and lead on as required. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with
Jun 26, 2025
Full time
Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment, and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose-driven, working across multiple sectors, tackling social and environmental challenges, improving and simplify the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Established in 2002 as Gemserv Limited, Talan provides a range of consultancy and outsourcing capabilities, including programme management, market design, and governance. We also have extensive and award-winning capabilities across cybersecurity, data privacy, and digital transformation. We are a B Corp, IIP Gold accredited and Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience, which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working, which we know our employees value. Job Description THE ROLE The role sits within Gemserv'sFuture Marketsfunction, as part of theStakeholder Engagementteam. You'll be supporting the delivery of excellent customer service across multiple energy codes by engaging with a wide range of stakeholders, including Code Parties, Non-Party Users, and Consumers, across various business types. You'll handle first-line enquiries via online forms, live chat, email, and phone, ensuring timely, high-quality responses in line with SLAs, while maintaining accurate CRM records. You'll also lead introductory meetings for new market participants and clearly explain processes and obligations tailored to each stakeholder's role and experience, ensuring a smooth and well-supported onboarding experience. Beyond day-to-day support, the team contributes toservice improvement initiatives, manages feedback, and curates supporting code documentation. You'll collaborate across Code Manager teams to share insights and ensure a unified service approach. The ideal candidate will have a good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment. Responsibilities Lead by example in responding to Service Desk enquiries with accuracy, ensuring adherence to SLAs and fostering trust among stakeholders. Ensure the team meets its service levels by working to and taking ownership of deadlines. Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stakeholder support. Lead on meeting actions where required. Develop and maintain strong, collaborative working relationships with other Code Manager teams and Service Providers. Drive efficiency by identifying and leading on opportunities for continuous improvement across the Code Manager, championing best practices alongside the wider team. Identify patterns in enquiries to facilitate drafting and reviewing internal or external documentation, including guidance, communications, and website content to ensure accuracy, consistency, and quality. Build an understanding of the relevant Energy Codes, their products, and the impacts of these on industry stakeholders and consumers, feeding this back to the wider team where necessary. Maintain a calm and professional approach to consumer calls, leveraging vulnerable consumer training to ensure you direct consumers to the appropriate route for resolution. Deputise for the Service Desk Manager as required. Manage internal CRM questions or code support while positively promoting the efficiencies of the Service Desk. Take responsibility for CRM areas of concern or errors, liaise with our system provider to reach a resolution, test and implement fixes when required. Take ownership of various Stakeholder Engagement reporting, highlighting valuable insights into the previous month. Take responsibility forCRM data integrity by maintaining accurate records, collaborating with Stakeholder Engagement teams, and overseeing mailbox operations. Manage the incoming applications, ensuring the requests are recorded and processed in line with SLAs. Hold individual onboarding meetings between all new Parties to introduce the Code, the Code Manager, and the process within it. Work with other Code Manager teams to support the onboarding of/changes to Parties access to services such as the REC Portal, Enquiry Services, and Central Switching Service Support the development of business requirements and solutions for standard and non-standard stakeholder data requests. Proactively support on Stakeholder Engagement team projects and changes, using independent judgment to manage workload while aligning with SLAs. Competitive salary Range plus an excellent benefits package Qualifications Requirements Experience of working on a service desk either in a contact centre or office environment, taking ownership of processes through multiple channels Experience of working and communicating with a variety of stakeholders interpreting complex business processes and onboarding new procedures and ways of working. Experience in delivering exceptional customer service to agreed performance indicators Experience of diagnosing issues, diagnosing potential paths to resolution and leading or collaborating towards a resolution. Experience of working collaboratively across a diverse team to deliver exceptional service. Demonstratable experience of working across multiple and possibly contradicting objectives to drive innovative solutions. Proficient in using digital systems and tools, such as CRM platforms, to support efficient workflows and data management. Required Skillset Ability to understand and work with differing stakeholder needs and how to put Parties and Consumers at the heart of the service. Excellent communication skills, both written and verbal, able to understand and articulate complex issues to technical and non-technical audiences The ability to use initiative, lead on multiple workloads via different workstreams with varying SLAs, while staying calm under pressure. A keen eye for detail and delivering to the highest standard of quality for themselves and others. Be ambitious, creative, and innovative, learn lessons from their work, share expertise,and continuously learn. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Being a team player, approachable, and working collaboratively towards a shared vision for the future. Ability to use initiative, identify improvements for systems and processes, provide feedback, and lead on as required. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About EssenceMediacom A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world's best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy - built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact The Paid Social Account Director is responsible for the coordination and delivery of their account(s) across paid social campaigns and operates as the main campaign point of contact for our clients. They will make use of platform knowledge and account management practices to ensure effective management of projects to brief, schedule and budget. They will also work closely with their account lead (and the team's Head of Social), to deliver world class paid social campaigns which exceed our client's expectations. Responsible for effective running of designated account campaigns and weaving these into the overall cross-channel campaign strategy Ultimate accountability for adherence to controls and best practices across all channels in the immediate account team (with particular focus in paid social), and help to manage regional development of social best practice Escalating any potential conflicts between best practice and what is best for their programs Be the primary contact point of contact between the Media Activation team and regular stakeholders both internal & external for their account(s) Develop strong relationships with your client, and key suppliers, leading team communications with these stakeholders. Be able to communicate with clients on subjects outside your remit, and provide them with useful insight, working independently Share and maintain in-depth knowledge of all social platforms and bid management platforms, operating as in-agency expert in your field of specialism, whilst showing a good understanding of the overall media landscape Oversee development of your clients' testing plans to organise both tactical, and mid- term campaign actions and goals Gain a more strategic understanding of the client's business and KPIs, and keep up to date with latest Industry news and be proactive in spotting trends, product releases, and other opportunities which could enhance our activity Contribute to the wider regional paid social strategy & goals, provide strategic insight to individual campaign wrap-ups Strong written and verbal communication skills across all platforms Expert organisational skills, great attention to detail Concrete knowledge of all areas of digital marketing and media Ability to implement and adhere to and meet deadlines and project manage multiple campaigns Excellent client relationship and management skills Proven problem-solving skills and ability to think outside of the box for creative solutions Ability to lead and motivate team members in a positive light Detail oriented and responsive, deadline-driven with strong quantitative reasoning skills Delivers results against priorities proactively with little or no senior input Motivational manager leading by example while encouraging and coaching juniors on the team Assist in leading team through vision, values, and model leadership behaviours while championing and facilitating change in a positive manner Provide timely and actionable feedback to the team to aid in their development, improvement, and progress Continually monitor and watch after Essential satisfaction across client teams, identifying and implementing ways to either maintain or increase satisfaction Foster a good working relationship across all client teams to facilitate flawless execution of plans Strong and effective communication across all levels Ability to establish and maintain effective relationships both internally and externally Understand when to escalate issues to Senior Client Director and senior management Provide awareness and recognition for jobs well done Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Proven experience at Account Manager level in a Digital Media or Advertising role Proven Project Management, Leadership and Management Experience Extensive Experience with planning and running large-scale paid social accounts on Facebook, Twitter, LinkedIn, Pinterest, Snapchat. Excellent knowledge of media planning fundamentals e.g. reach, frequency, channels, formats, etc. Experience of managing social vendor relationships Regularly contributes to social best practices and campaign processes Experience with Google Analytics desirable Some experience with paid search, programmatic display & reservation-based buying desirable Experience with running campaigns across multiple countries / languages Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Jun 26, 2025
Full time
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About EssenceMediacom A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world's best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy - built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact The Paid Social Account Director is responsible for the coordination and delivery of their account(s) across paid social campaigns and operates as the main campaign point of contact for our clients. They will make use of platform knowledge and account management practices to ensure effective management of projects to brief, schedule and budget. They will also work closely with their account lead (and the team's Head of Social), to deliver world class paid social campaigns which exceed our client's expectations. Responsible for effective running of designated account campaigns and weaving these into the overall cross-channel campaign strategy Ultimate accountability for adherence to controls and best practices across all channels in the immediate account team (with particular focus in paid social), and help to manage regional development of social best practice Escalating any potential conflicts between best practice and what is best for their programs Be the primary contact point of contact between the Media Activation team and regular stakeholders both internal & external for their account(s) Develop strong relationships with your client, and key suppliers, leading team communications with these stakeholders. Be able to communicate with clients on subjects outside your remit, and provide them with useful insight, working independently Share and maintain in-depth knowledge of all social platforms and bid management platforms, operating as in-agency expert in your field of specialism, whilst showing a good understanding of the overall media landscape Oversee development of your clients' testing plans to organise both tactical, and mid- term campaign actions and goals Gain a more strategic understanding of the client's business and KPIs, and keep up to date with latest Industry news and be proactive in spotting trends, product releases, and other opportunities which could enhance our activity Contribute to the wider regional paid social strategy & goals, provide strategic insight to individual campaign wrap-ups Strong written and verbal communication skills across all platforms Expert organisational skills, great attention to detail Concrete knowledge of all areas of digital marketing and media Ability to implement and adhere to and meet deadlines and project manage multiple campaigns Excellent client relationship and management skills Proven problem-solving skills and ability to think outside of the box for creative solutions Ability to lead and motivate team members in a positive light Detail oriented and responsive, deadline-driven with strong quantitative reasoning skills Delivers results against priorities proactively with little or no senior input Motivational manager leading by example while encouraging and coaching juniors on the team Assist in leading team through vision, values, and model leadership behaviours while championing and facilitating change in a positive manner Provide timely and actionable feedback to the team to aid in their development, improvement, and progress Continually monitor and watch after Essential satisfaction across client teams, identifying and implementing ways to either maintain or increase satisfaction Foster a good working relationship across all client teams to facilitate flawless execution of plans Strong and effective communication across all levels Ability to establish and maintain effective relationships both internally and externally Understand when to escalate issues to Senior Client Director and senior management Provide awareness and recognition for jobs well done Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Proven experience at Account Manager level in a Digital Media or Advertising role Proven Project Management, Leadership and Management Experience Extensive Experience with planning and running large-scale paid social accounts on Facebook, Twitter, LinkedIn, Pinterest, Snapchat. Excellent knowledge of media planning fundamentals e.g. reach, frequency, channels, formats, etc. Experience of managing social vendor relationships Regularly contributes to social best practices and campaign processes Experience with Google Analytics desirable Some experience with paid search, programmatic display & reservation-based buying desirable Experience with running campaigns across multiple countries / languages Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
This is a Paid Social Director Role which sits within our Total Social Capability. Total Social is our integrated capability which brings together dentsu's 300+ social specialists in the UK - across Paid, Organic and Influencer marketing. We recognise that social media has evolved into a powerful landscape where engagement, communication, and commerce converge. Consumers don't see paid or organic social, creator-led or branded content, advertising or community management. They rightfully anticipate connected and compelling experiences from brands, and our structure is designed to seamlessly support this integrated approach. Job Description: The Role Join our dynamic team as a Director specialising in Paid Social and embark on a journey of innovation and impact across leading platforms like Meta, TikTok, Pinterest, Snapchat, LinkedIn, and more! We're not just looking for team members; we're seeking passionate individuals ready to redefine the landscape of social media marketing within our Paid Social specialism. As a Paid Social Director, you'll play a pivotal role as a channel lead, collaborating seamlessly with the client's projects and guiding a team of managers, executives, and assistants to deliver business outcomes through paid social activations. Beyond managing client accounts, you'll be a driving force in the growth and innovation of our Paid Social specialism. Building and leading a high-performing team will be at the heart of your responsibilities, fostering career development, personal growth, and a shared culture of connection, experience, and growth. This client-facing role extends both externally and internally, engaging with client teams, planners, digital specialists, and client servicing. You'll work closely with the Paid Social Partner to develop a cutting-edge strategy that not only meets, but exceeds, our client's business objectives. As a positive disruptor, you'll be instrumental in delivering best-practice social activation at scale and contributing to new business pitches, shaping the future of our Total Social proposition. Join us in pushing the boundaries and making a mark in the ever-evolving world of social media marketing! Life as a Paid Social Director Paid Social Campaign Delivery & Oversight Lead the development of Paid Social strategies, media plans and response to briefs. Defining KPIs, measurement solutions, and shaping the overall strategy to meet client business objectives. Collaborate with the Paid Social Partner to create a client roadmap and future-proof their paid social approach, within a Total Social setting. Identify integration opportunities with other digital channels where applicable. Ensure daily monitoring and regular optimisation of all campaign elements based on agreed KPIs. Deliver timely, accurate, and insightful client reports to inform further optimisations to improve performance. Responsible for creating a sophisticated Test & Learn roadmap, which expands across multiple social platforms and outlines clear frameworks for the effective measurement of paid social, aligned to client business objectives. Client Engagement Responsibilities Serve as the main point of contact for your client(s), cultivating relationships to evolve them into successful partnerships. Act as the connective tissue between the paid social team, client servicing team, other stakeholders (as needed), and the client - ensuring seamless collaboration. Proactively identify operational improvements to enhance the efficiency of our ways of working and paid social activation. Gain a deep understanding of your client's business and communication objectives, translating them into impactful platform strategies, which deliver actual business outcomes. Represent the team in various client meetings, including status updates, briefings, campaign reviews, and Quarterly Business Reviews (QBRs). Partner Relationship Management Develop and nurture effective working relationships with partners such as Meta, TikTok, Pinterest, Snapchat, and emerging social/content amplification platforms. Organise and participate in regular catch-ups with priority partners, ensuring the continuous delivery of best-in-class campaigns and identifying opportunities for alpha/beta trials. Collaborate closely, where applicable, with key account representatives at third-party technology partners. Team Leadership and Excellence Spearhead the development of your team members, setting personalised objectives and conducting performance reviews to foster professional growth, and retain high-performing talent. Ensure the timely and precise delivery of work within your team, championing effective work practices embraced by all team members. Including the effective implementation of our Quality Assurance processes, to meet the goal of 100% error-free activations within your client remit. Actively mentor and empower your team, elevating both quality and performance to new heights for your clients. Support in the recruitment & hiring process. Including interviewing and on-boarding successful candidates. Commercial Success and Financial Mastery Drive revenue delivery across your client portfolio, collaborating with the Partner to explore exciting cross-sell and up-sell opportunities. Take charge of the punctual and accurate billing and reconciliation of campaign media investment and income, guaranteeing suppliers are paid promptly. This extends to ensuring accurate forecasting of income, to support the Partner in fulfilling their fiscal responsibilities to the business. Uphold a commitment to accuracy and timeliness in completing timesheets and resource capacity tracking; enabling the business to conduct thorough channel and client profitability/resource analyses. Join us in the pursuit of excellence and financial success. Product Development & New Business Remain up to date with developments in the social media and broader digital landscape. Create case studies and award entries based on campaign results as appropriate. Contribute towards new business RFPs and pitches as required. Including the onboarding of new clients into the business, where appropriate. Actively contribute as a leader for product workstreams and strategic projects. Professional Skills Proficient in managing substantial media budgets across various Paid Social platforms, crafting a supportive strategy, and leading activation teams. Enthusiastic and engaged with the dynamic landscape of social media, e-commerce, and digital marketing. Committed to advancing a career in a digital performance marketing agency, with a positive and solutions-orientated mindset. Strongly numerate and adept at handling data sets. Highly literate with a keen understanding of effective communication for diverse audiences. Articulate presenter, comfortable conveying data insights to senior clients and internal teams. Dedicated to consistently delivering top-notch work and addressing quality issues proactively. Diligent and detail-oriented in optimization and reporting. Highly commercial with expertise in value selling, negotiation, and client relationship management. Excellent organisational skills, proven ability to lead high-performing teams. Familiar with Privacy Enhancing Technologies offered by social media platforms and basic tools for mitigating the impact of cookie loss. What we are looking for in you Minimum 4 years' experience in a Paid social activation, social media planning or biddable media team. Good understanding of planning social campaigns across the various mechanisms, channels and buying models. Practical expertise in activation on Meta, TikTok, Snapchat & Pinterest. Practical expertise in setting up complex testing structures - including multi-cell brand lift and conversion lift studies. Proven ability to lead a team of at least 4 people through challenging and fast-paced deliverables. Strategic knowledge of how to grow client relationships, alongside being commercially minded in growing dentsu revenue. A few of the benefits Whether it's the joy of working with people at the top of their game or our vibrant and collaborative team energy, people love working here - and we hope you will too! Career development through LinkedIn Learning and other tools; with access to training, certifications and mentorship. Private Medical Insurance, Company Pension, life insurance and other corporate benefits In addition to the 25 days annual leave (full time employees), you are also able to take an additional day's leave for your birthday, up to three to focus on your wellbeing and two days to volunteer in your community. Access to lifestyle benefits and schemes such as Cycle to work, Season Ticket loan, GymFlex, Tastecard, Retail discounts and many more. Inclusion & Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. . click apply for full job details
Jun 26, 2025
Full time
This is a Paid Social Director Role which sits within our Total Social Capability. Total Social is our integrated capability which brings together dentsu's 300+ social specialists in the UK - across Paid, Organic and Influencer marketing. We recognise that social media has evolved into a powerful landscape where engagement, communication, and commerce converge. Consumers don't see paid or organic social, creator-led or branded content, advertising or community management. They rightfully anticipate connected and compelling experiences from brands, and our structure is designed to seamlessly support this integrated approach. Job Description: The Role Join our dynamic team as a Director specialising in Paid Social and embark on a journey of innovation and impact across leading platforms like Meta, TikTok, Pinterest, Snapchat, LinkedIn, and more! We're not just looking for team members; we're seeking passionate individuals ready to redefine the landscape of social media marketing within our Paid Social specialism. As a Paid Social Director, you'll play a pivotal role as a channel lead, collaborating seamlessly with the client's projects and guiding a team of managers, executives, and assistants to deliver business outcomes through paid social activations. Beyond managing client accounts, you'll be a driving force in the growth and innovation of our Paid Social specialism. Building and leading a high-performing team will be at the heart of your responsibilities, fostering career development, personal growth, and a shared culture of connection, experience, and growth. This client-facing role extends both externally and internally, engaging with client teams, planners, digital specialists, and client servicing. You'll work closely with the Paid Social Partner to develop a cutting-edge strategy that not only meets, but exceeds, our client's business objectives. As a positive disruptor, you'll be instrumental in delivering best-practice social activation at scale and contributing to new business pitches, shaping the future of our Total Social proposition. Join us in pushing the boundaries and making a mark in the ever-evolving world of social media marketing! Life as a Paid Social Director Paid Social Campaign Delivery & Oversight Lead the development of Paid Social strategies, media plans and response to briefs. Defining KPIs, measurement solutions, and shaping the overall strategy to meet client business objectives. Collaborate with the Paid Social Partner to create a client roadmap and future-proof their paid social approach, within a Total Social setting. Identify integration opportunities with other digital channels where applicable. Ensure daily monitoring and regular optimisation of all campaign elements based on agreed KPIs. Deliver timely, accurate, and insightful client reports to inform further optimisations to improve performance. Responsible for creating a sophisticated Test & Learn roadmap, which expands across multiple social platforms and outlines clear frameworks for the effective measurement of paid social, aligned to client business objectives. Client Engagement Responsibilities Serve as the main point of contact for your client(s), cultivating relationships to evolve them into successful partnerships. Act as the connective tissue between the paid social team, client servicing team, other stakeholders (as needed), and the client - ensuring seamless collaboration. Proactively identify operational improvements to enhance the efficiency of our ways of working and paid social activation. Gain a deep understanding of your client's business and communication objectives, translating them into impactful platform strategies, which deliver actual business outcomes. Represent the team in various client meetings, including status updates, briefings, campaign reviews, and Quarterly Business Reviews (QBRs). Partner Relationship Management Develop and nurture effective working relationships with partners such as Meta, TikTok, Pinterest, Snapchat, and emerging social/content amplification platforms. Organise and participate in regular catch-ups with priority partners, ensuring the continuous delivery of best-in-class campaigns and identifying opportunities for alpha/beta trials. Collaborate closely, where applicable, with key account representatives at third-party technology partners. Team Leadership and Excellence Spearhead the development of your team members, setting personalised objectives and conducting performance reviews to foster professional growth, and retain high-performing talent. Ensure the timely and precise delivery of work within your team, championing effective work practices embraced by all team members. Including the effective implementation of our Quality Assurance processes, to meet the goal of 100% error-free activations within your client remit. Actively mentor and empower your team, elevating both quality and performance to new heights for your clients. Support in the recruitment & hiring process. Including interviewing and on-boarding successful candidates. Commercial Success and Financial Mastery Drive revenue delivery across your client portfolio, collaborating with the Partner to explore exciting cross-sell and up-sell opportunities. Take charge of the punctual and accurate billing and reconciliation of campaign media investment and income, guaranteeing suppliers are paid promptly. This extends to ensuring accurate forecasting of income, to support the Partner in fulfilling their fiscal responsibilities to the business. Uphold a commitment to accuracy and timeliness in completing timesheets and resource capacity tracking; enabling the business to conduct thorough channel and client profitability/resource analyses. Join us in the pursuit of excellence and financial success. Product Development & New Business Remain up to date with developments in the social media and broader digital landscape. Create case studies and award entries based on campaign results as appropriate. Contribute towards new business RFPs and pitches as required. Including the onboarding of new clients into the business, where appropriate. Actively contribute as a leader for product workstreams and strategic projects. Professional Skills Proficient in managing substantial media budgets across various Paid Social platforms, crafting a supportive strategy, and leading activation teams. Enthusiastic and engaged with the dynamic landscape of social media, e-commerce, and digital marketing. Committed to advancing a career in a digital performance marketing agency, with a positive and solutions-orientated mindset. Strongly numerate and adept at handling data sets. Highly literate with a keen understanding of effective communication for diverse audiences. Articulate presenter, comfortable conveying data insights to senior clients and internal teams. Dedicated to consistently delivering top-notch work and addressing quality issues proactively. Diligent and detail-oriented in optimization and reporting. Highly commercial with expertise in value selling, negotiation, and client relationship management. Excellent organisational skills, proven ability to lead high-performing teams. Familiar with Privacy Enhancing Technologies offered by social media platforms and basic tools for mitigating the impact of cookie loss. What we are looking for in you Minimum 4 years' experience in a Paid social activation, social media planning or biddable media team. Good understanding of planning social campaigns across the various mechanisms, channels and buying models. Practical expertise in activation on Meta, TikTok, Snapchat & Pinterest. Practical expertise in setting up complex testing structures - including multi-cell brand lift and conversion lift studies. Proven ability to lead a team of at least 4 people through challenging and fast-paced deliverables. Strategic knowledge of how to grow client relationships, alongside being commercially minded in growing dentsu revenue. A few of the benefits Whether it's the joy of working with people at the top of their game or our vibrant and collaborative team energy, people love working here - and we hope you will too! Career development through LinkedIn Learning and other tools; with access to training, certifications and mentorship. Private Medical Insurance, Company Pension, life insurance and other corporate benefits In addition to the 25 days annual leave (full time employees), you are also able to take an additional day's leave for your birthday, up to three to focus on your wellbeing and two days to volunteer in your community. Access to lifestyle benefits and schemes such as Cycle to work, Season Ticket loan, GymFlex, Tastecard, Retail discounts and many more. Inclusion & Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. . click apply for full job details
OASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres.As our clients' single source partner for infor OASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres.As our clients' single source partner for infor Show more Skills and attributes Relationship Building Work Well Under Pressure Strong Problem Solving Skills Proficiency in Salesforce Proficiency in Pardot Experience in B2B Marketing Description The Role We're seeking a strategic and results-driven Head of Growth Marketing to lead our demand generation, and campaign strategy across the UK&I and BeNe regions. You will work alongside a dedicated commercial team under the Chief Revenue Officer and collaborate cross-functionally with product, strategy, sales, and client care to identify, plan and enable pipeline generation across the business. Marketing has seen significant recent investment, including a full brand refresh, new website and marketing automation tools and development of an agency support ecosystem. We're starting to see early results from our demand generation campaigns and are now looking for an ambitious growth leader to build on that momentum-owning the full-funnel marketing strategy and delivering measurable growth outcomes. Key Responsibilities Own the regional growth marketing strategy with a focus on pipeline creation, lead conversion and revenue contribution. Design and deliver full-funnel campaigns targeting decision-makers in sectors such as Legal/Notaries, Financial Services, Public Sector, Healthcare, Energy, Construction, and Housing. Translate business priorities into actionable marketing plans with defined objectives, target segments, channel strategies and KPIs. Launch and scale product and service campaigns that fuel cross-sell, upsell, and new customer acquisition. Champion a test-and-learn culture to identify opportunities for optimisation and innovation. Lead and mentor a small in-house team and oversee agency relationships to scale delivery of key programmes. Demand Generation & Channel Management Lead omnichannel campaign activation across digital, social, email, content syndication, paid media and events. Partner with Sales to align on lead qualification, nurture flows and pipeline progression. Continuously review performance by channel and segment to ensure maximum ROI. Data-Driven Marketing Build and refine data strategies, leveraging segmentation, intent signals and behavioural insights to increase engagement and conversion. Work with team to ensure CRM and marketing automation systems (e.g. Pardot) are being fully utilised for campaign personalisation and performance tracking. Drive a culture of measurement, defining KPIs, generating insights, and communicating impact to senior stakeholders. Content & Messaging Collaborate with the subject matter experts and specialist content providers to develop compelling messaging and creative assets tailored to audience pain points, industry context, and decision-making stages. Strengthen owned and earned channels to grow reach, build trust, and increase engagement. Champion the development of brand narrative and positioning to improve visibility, trust and reputation across current and new target markets. Act as a strategic leader and day-to-day campaign mentor for the team; guiding execution and embedding continuous improvement to ensure best-in-class campaign execution. Partner with Sales, Product, and Insight functions to introduce tools, workflows and tactics that improve campaign impact and alignment. Manage external agencies and suppliers, ensuring timely, on-budget delivery and high creative standards. Ensure brand consistency and marketing excellence across all touchpoints. Manage the financial planning, tracking and cadence to drive evidenced return on investment across marketing activities. Candidate Requirements Significant B2B demand generation experience with a proven track record in growth marketing across multiple regions, preferably with some digital product marketing experience. Confident operating at both strategic and operational levels; translating commercial goals into scalable, data-informed marketing initiatives, alongside the ability to define and articulate competitive positioning to support demand generation. Expertise in multichannel B2B marketing including digital, paid media, events, marketing automation and content marketing. Skilled in using CRM and automation tools (e.g. Salesforce, Pardot) to drive segmentation, nurture and performance tracking. Experienced in building strong relationships with sales and contributing directly to pipeline progression, including a comprehensive understanding of sales processes and marketing activation through customer buying cycles. Strong people leadership and cross-functional collaboration skills. Resilient, resourceful and collaborative team player with excellent organisational skills. Analytical, creative, results-oriented and committed to continuous improvement. Fluent in English and (preferably) Dutch. The Company is required by law (Immigration Act 2016) to have proof of right to work in the UK, prior to commencement of employment. The Company is required to conduct a background screening check as set out by the British Standards Institution BS7858 prior to commencement of employment. OASIS is an equal opportunities employer. The Company confirms that our legitimate interests comply with GDPR and data protection. Agencies: When we require external assistance with our vacancies, we will reach out to our PSL supply chain. Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL. Please do not contact individual hiring managers. Paid Time-Off for Vacation and Sick Days OASIS Group is an Equal Opportunity Employer
Jun 26, 2025
Full time
OASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres.As our clients' single source partner for infor OASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres.As our clients' single source partner for infor Show more Skills and attributes Relationship Building Work Well Under Pressure Strong Problem Solving Skills Proficiency in Salesforce Proficiency in Pardot Experience in B2B Marketing Description The Role We're seeking a strategic and results-driven Head of Growth Marketing to lead our demand generation, and campaign strategy across the UK&I and BeNe regions. You will work alongside a dedicated commercial team under the Chief Revenue Officer and collaborate cross-functionally with product, strategy, sales, and client care to identify, plan and enable pipeline generation across the business. Marketing has seen significant recent investment, including a full brand refresh, new website and marketing automation tools and development of an agency support ecosystem. We're starting to see early results from our demand generation campaigns and are now looking for an ambitious growth leader to build on that momentum-owning the full-funnel marketing strategy and delivering measurable growth outcomes. Key Responsibilities Own the regional growth marketing strategy with a focus on pipeline creation, lead conversion and revenue contribution. Design and deliver full-funnel campaigns targeting decision-makers in sectors such as Legal/Notaries, Financial Services, Public Sector, Healthcare, Energy, Construction, and Housing. Translate business priorities into actionable marketing plans with defined objectives, target segments, channel strategies and KPIs. Launch and scale product and service campaigns that fuel cross-sell, upsell, and new customer acquisition. Champion a test-and-learn culture to identify opportunities for optimisation and innovation. Lead and mentor a small in-house team and oversee agency relationships to scale delivery of key programmes. Demand Generation & Channel Management Lead omnichannel campaign activation across digital, social, email, content syndication, paid media and events. Partner with Sales to align on lead qualification, nurture flows and pipeline progression. Continuously review performance by channel and segment to ensure maximum ROI. Data-Driven Marketing Build and refine data strategies, leveraging segmentation, intent signals and behavioural insights to increase engagement and conversion. Work with team to ensure CRM and marketing automation systems (e.g. Pardot) are being fully utilised for campaign personalisation and performance tracking. Drive a culture of measurement, defining KPIs, generating insights, and communicating impact to senior stakeholders. Content & Messaging Collaborate with the subject matter experts and specialist content providers to develop compelling messaging and creative assets tailored to audience pain points, industry context, and decision-making stages. Strengthen owned and earned channels to grow reach, build trust, and increase engagement. Champion the development of brand narrative and positioning to improve visibility, trust and reputation across current and new target markets. Act as a strategic leader and day-to-day campaign mentor for the team; guiding execution and embedding continuous improvement to ensure best-in-class campaign execution. Partner with Sales, Product, and Insight functions to introduce tools, workflows and tactics that improve campaign impact and alignment. Manage external agencies and suppliers, ensuring timely, on-budget delivery and high creative standards. Ensure brand consistency and marketing excellence across all touchpoints. Manage the financial planning, tracking and cadence to drive evidenced return on investment across marketing activities. Candidate Requirements Significant B2B demand generation experience with a proven track record in growth marketing across multiple regions, preferably with some digital product marketing experience. Confident operating at both strategic and operational levels; translating commercial goals into scalable, data-informed marketing initiatives, alongside the ability to define and articulate competitive positioning to support demand generation. Expertise in multichannel B2B marketing including digital, paid media, events, marketing automation and content marketing. Skilled in using CRM and automation tools (e.g. Salesforce, Pardot) to drive segmentation, nurture and performance tracking. Experienced in building strong relationships with sales and contributing directly to pipeline progression, including a comprehensive understanding of sales processes and marketing activation through customer buying cycles. Strong people leadership and cross-functional collaboration skills. Resilient, resourceful and collaborative team player with excellent organisational skills. Analytical, creative, results-oriented and committed to continuous improvement. Fluent in English and (preferably) Dutch. The Company is required by law (Immigration Act 2016) to have proof of right to work in the UK, prior to commencement of employment. The Company is required to conduct a background screening check as set out by the British Standards Institution BS7858 prior to commencement of employment. OASIS is an equal opportunities employer. The Company confirms that our legitimate interests comply with GDPR and data protection. Agencies: When we require external assistance with our vacancies, we will reach out to our PSL supply chain. Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL. Please do not contact individual hiring managers. Paid Time-Off for Vacation and Sick Days OASIS Group is an Equal Opportunity Employer
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit . Job Posting Title: Manager Payroll EMEA & APAC Position Title: Mngr Payroll EMEA & APAC Location: UK - London preferred. Other EMEA countries considered. Employment Status: Full Time IGT is searching for EMEA & APAC Payroll Leader as a critical member of the global Payroll team and is responsible for providing direction on payroll activities for approximately 1,800 employees in 29 unique countries within the region. The ideal candidate is experienced in multi-country Payroll Operations and has a passion for establishing compliant and innovative payroll processes. Responsible for leading and managing a team of payroll analysts and processes. This position will foster relationships with multiple external 3rd party vendors, as well as internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other corporate and country level teams including but not limited to local Human Resources (HR), Shared Services (GPS), other internal HR functions, and Finance and Accounting within the region. Reporting directly to VP of Total Rewards. This role is expected to oversee day-to day payroll operations within the assigned region (including the actual processing of multiple country payrolls), manage vendor contracts and relationships, help to drive process standardization, automation, and improvement in the controls for payroll and help to ensure process efficiency and effectiveness. The Regional Payroll Leader will support the implementation of existing and new pay programs, as well as execution of projects related to payroll. The position will also oversee multiple direct report team members, so will be responsible for the coaching, mentoring and leadership of the team of individuals. Responsibilities • Drive appropriate consistent processes coordinate regional efforts towards global process standardization while allowing flexibility locally when required • Maximize the effectiveness of technologies and supporting processes to drive continuous improvement and change initiatives • Ensure compliance with all corporate and country-specific policies and procedures • Drive controls and operational excellence • Ensure local process design supports fiscal and regulatory compliance • Manage partnerships with existing third-party vendors, or make recommendations on future, to ensure effective service delivery • Coach, mentor and provide leadership development to team members in order to optimize operational excellence and create a deeper bench of experienced talent • Build partnerships and solicit feedback from internal and external business partners to define and develop successful, scalable processes and practices • Provide audit and oversight to the team's activities and processes, ensuring that pertinent internal and external compliance and government interaction standards are met Qualifications • 8 - 10 years of experience overseeing multi-country regional payroll and payroll tax within the EMEA/APAC region • Experience setting up payroll requirements for new legal entities. • Experience managing multiple vendors and contracts. Some degree of ADP experience preferred. • Experience leading geographically dispersed teams. • Requires a bachelor's degree in accounting, business or a related field, or equivalent experience. • Must have deep knowledge & experience working with payroll vendors & platform technologies. • Knowledge and experience with equity taxation, travel and time and attendance programs. • Strong technical proficiency in Microsoft Office Suite, with specific advanced competency in Excel, as well as general competency in Outlook, Word and PowerPoint. • Exceptional communication skills & ability to influence. • Ability to work effectively across all levels & layers in matrix organizations. • Experience transforming a payroll function that is very manual to one that is highly scalable and efficient. • Experience with end-to-end M & A activities. • Candidate must be multi-lingual, including proficiency in English Keys to Success • Drive results to achieve high-quality work results regardless of complexity. • Build collaborative relationships both internally and externally • Decision making to identify and understand situations; identify opportunities to proactively resolve. • Coaching and influencing at multiple organizational levels • Ability to multitask and be able to quicky shift priorities • Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles. • Self-leadership to continuously learn and develop oneself • Foster innovation IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All IGT employees have a role in information security. Annual training will be assigned and required as appropriate. IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .
Jun 26, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit . Job Posting Title: Manager Payroll EMEA & APAC Position Title: Mngr Payroll EMEA & APAC Location: UK - London preferred. Other EMEA countries considered. Employment Status: Full Time IGT is searching for EMEA & APAC Payroll Leader as a critical member of the global Payroll team and is responsible for providing direction on payroll activities for approximately 1,800 employees in 29 unique countries within the region. The ideal candidate is experienced in multi-country Payroll Operations and has a passion for establishing compliant and innovative payroll processes. Responsible for leading and managing a team of payroll analysts and processes. This position will foster relationships with multiple external 3rd party vendors, as well as internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other corporate and country level teams including but not limited to local Human Resources (HR), Shared Services (GPS), other internal HR functions, and Finance and Accounting within the region. Reporting directly to VP of Total Rewards. This role is expected to oversee day-to day payroll operations within the assigned region (including the actual processing of multiple country payrolls), manage vendor contracts and relationships, help to drive process standardization, automation, and improvement in the controls for payroll and help to ensure process efficiency and effectiveness. The Regional Payroll Leader will support the implementation of existing and new pay programs, as well as execution of projects related to payroll. The position will also oversee multiple direct report team members, so will be responsible for the coaching, mentoring and leadership of the team of individuals. Responsibilities • Drive appropriate consistent processes coordinate regional efforts towards global process standardization while allowing flexibility locally when required • Maximize the effectiveness of technologies and supporting processes to drive continuous improvement and change initiatives • Ensure compliance with all corporate and country-specific policies and procedures • Drive controls and operational excellence • Ensure local process design supports fiscal and regulatory compliance • Manage partnerships with existing third-party vendors, or make recommendations on future, to ensure effective service delivery • Coach, mentor and provide leadership development to team members in order to optimize operational excellence and create a deeper bench of experienced talent • Build partnerships and solicit feedback from internal and external business partners to define and develop successful, scalable processes and practices • Provide audit and oversight to the team's activities and processes, ensuring that pertinent internal and external compliance and government interaction standards are met Qualifications • 8 - 10 years of experience overseeing multi-country regional payroll and payroll tax within the EMEA/APAC region • Experience setting up payroll requirements for new legal entities. • Experience managing multiple vendors and contracts. Some degree of ADP experience preferred. • Experience leading geographically dispersed teams. • Requires a bachelor's degree in accounting, business or a related field, or equivalent experience. • Must have deep knowledge & experience working with payroll vendors & platform technologies. • Knowledge and experience with equity taxation, travel and time and attendance programs. • Strong technical proficiency in Microsoft Office Suite, with specific advanced competency in Excel, as well as general competency in Outlook, Word and PowerPoint. • Exceptional communication skills & ability to influence. • Ability to work effectively across all levels & layers in matrix organizations. • Experience transforming a payroll function that is very manual to one that is highly scalable and efficient. • Experience with end-to-end M & A activities. • Candidate must be multi-lingual, including proficiency in English Keys to Success • Drive results to achieve high-quality work results regardless of complexity. • Build collaborative relationships both internally and externally • Decision making to identify and understand situations; identify opportunities to proactively resolve. • Coaching and influencing at multiple organizational levels • Ability to multitask and be able to quicky shift priorities • Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles. • Self-leadership to continuously learn and develop oneself • Foster innovation IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All IGT employees have a role in information security. Annual training will be assigned and required as appropriate. IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit . Job Posting Title: Manager Payroll EMEA & APAC Position Title: Mngr Payroll EMEA & APAC Location: UK - London preferred. Other EMEA countries considered. Employment Status: Full Time IGT is searching for EMEA & APAC Payroll Leader as a critical member of the global Payroll team and is responsible for providing direction on payroll activities for approximately 1,800 employees in 29 unique countries within the region. The ideal candidate is experienced in multi-country Payroll Operations and has a passion for establishing compliant and innovative payroll processes. Responsible for leading and managing a team of payroll analysts and processes. This position will foster relationships with multiple external 3rd party vendors, as well as internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other corporate and country level teams including but not limited to local Human Resources (HR), Shared Services (GPS), other internal HR functions, and Finance and Accounting within the region. Reporting directly to VP of Total Rewards. This role is expected to oversee day-to day payroll operations within the assigned region (including the actual processing of multiple country payrolls), manage vendor contracts and relationships, help to drive process standardization, automation, and improvement in the controls for payroll and help to ensure process efficiency and effectiveness. The Regional Payroll Leader will support the implementation of existing and new pay programs, as well as execution of projects related to payroll. The position will also oversee multiple direct report team members, so will be responsible for the coaching, mentoring and leadership of the team of individuals. Responsibilities • Drive appropriate consistent processes coordinate regional efforts towards global process standardization while allowing flexibility locally when required • Maximize the effectiveness of technologies and supporting processes to drive continuous improvement and change initiatives • Ensure compliance with all corporate and country-specific policies and procedures • Drive controls and operational excellence • Ensure local process design supports fiscal and regulatory compliance • Manage partnerships with existing third-party vendors, or make recommendations on future, to ensure effective service delivery • Coach, mentor and provide leadership development to team members in order to optimize operational excellence and create a deeper bench of experienced talent • Build partnerships and solicit feedback from internal and external business partners to define and develop successful, scalable processes and practices • Provide audit and oversight to the team's activities and processes, ensuring that pertinent internal and external compliance and government interaction standards are met Qualifications • 8 - 10 years of experience overseeing multi-country regional payroll and payroll tax within the EMEA/APAC region • Experience setting up payroll requirements for new legal entities. • Experience managing multiple vendors and contracts. Some degree of ADP experience preferred. • Experience leading geographically dispersed teams. • Requires a bachelor's degree in accounting, business or a related field, or equivalent experience. • Must have deep knowledge & experience working with payroll vendors & platform technologies. • Knowledge and experience with equity taxation, travel and time and attendance programs. • Strong technical proficiency in Microsoft Office Suite, with specific advanced competency in Excel, as well as general competency in Outlook, Word and PowerPoint. • Exceptional communication skills & ability to influence. • Ability to work effectively across all levels & layers in matrix organizations. • Experience transforming a payroll function that is very manual to one that is highly scalable and efficient. • Experience with end-to-end M & A activities. • Candidate must be multi-lingual, including proficiency in English Keys to Success • Drive results to achieve high-quality work results regardless of complexity. • Build collaborative relationships both internally and externally • Decision making to identify and understand situations; identify opportunities to proactively resolve. • Coaching and influencing at multiple organizational levels • Ability to multitask and be able to quicky shift priorities • Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles. • Self-leadership to continuously learn and develop oneself • Foster innovation IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All IGT employees have a role in information security. Annual training will be assigned and required as appropriate. IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .
Jun 26, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit . Job Posting Title: Manager Payroll EMEA & APAC Position Title: Mngr Payroll EMEA & APAC Location: UK - London preferred. Other EMEA countries considered. Employment Status: Full Time IGT is searching for EMEA & APAC Payroll Leader as a critical member of the global Payroll team and is responsible for providing direction on payroll activities for approximately 1,800 employees in 29 unique countries within the region. The ideal candidate is experienced in multi-country Payroll Operations and has a passion for establishing compliant and innovative payroll processes. Responsible for leading and managing a team of payroll analysts and processes. This position will foster relationships with multiple external 3rd party vendors, as well as internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other corporate and country level teams including but not limited to local Human Resources (HR), Shared Services (GPS), other internal HR functions, and Finance and Accounting within the region. Reporting directly to VP of Total Rewards. This role is expected to oversee day-to day payroll operations within the assigned region (including the actual processing of multiple country payrolls), manage vendor contracts and relationships, help to drive process standardization, automation, and improvement in the controls for payroll and help to ensure process efficiency and effectiveness. The Regional Payroll Leader will support the implementation of existing and new pay programs, as well as execution of projects related to payroll. The position will also oversee multiple direct report team members, so will be responsible for the coaching, mentoring and leadership of the team of individuals. Responsibilities • Drive appropriate consistent processes coordinate regional efforts towards global process standardization while allowing flexibility locally when required • Maximize the effectiveness of technologies and supporting processes to drive continuous improvement and change initiatives • Ensure compliance with all corporate and country-specific policies and procedures • Drive controls and operational excellence • Ensure local process design supports fiscal and regulatory compliance • Manage partnerships with existing third-party vendors, or make recommendations on future, to ensure effective service delivery • Coach, mentor and provide leadership development to team members in order to optimize operational excellence and create a deeper bench of experienced talent • Build partnerships and solicit feedback from internal and external business partners to define and develop successful, scalable processes and practices • Provide audit and oversight to the team's activities and processes, ensuring that pertinent internal and external compliance and government interaction standards are met Qualifications • 8 - 10 years of experience overseeing multi-country regional payroll and payroll tax within the EMEA/APAC region • Experience setting up payroll requirements for new legal entities. • Experience managing multiple vendors and contracts. Some degree of ADP experience preferred. • Experience leading geographically dispersed teams. • Requires a bachelor's degree in accounting, business or a related field, or equivalent experience. • Must have deep knowledge & experience working with payroll vendors & platform technologies. • Knowledge and experience with equity taxation, travel and time and attendance programs. • Strong technical proficiency in Microsoft Office Suite, with specific advanced competency in Excel, as well as general competency in Outlook, Word and PowerPoint. • Exceptional communication skills & ability to influence. • Ability to work effectively across all levels & layers in matrix organizations. • Experience transforming a payroll function that is very manual to one that is highly scalable and efficient. • Experience with end-to-end M & A activities. • Candidate must be multi-lingual, including proficiency in English Keys to Success • Drive results to achieve high-quality work results regardless of complexity. • Build collaborative relationships both internally and externally • Decision making to identify and understand situations; identify opportunities to proactively resolve. • Coaching and influencing at multiple organizational levels • Ability to multitask and be able to quicky shift priorities • Personal energy to proactively address situations and adopt a positive approach; resilience in front of change and obstacles. • Self-leadership to continuously learn and develop oneself • Foster innovation IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All IGT employees have a role in information security. Annual training will be assigned and required as appropriate. IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .
Amazon and Ecommerce Manager • Salary: £55-65k + Bonus • Location: London (Flexible Working Pattern) • Key Feature: Drive digital growth across Amazon and D2C Platforms Our client, an absolute power house and leading organisation in the Consumer Goods space, is experiencing significant growth, and evolving their digital customer proposition by investing in their Amazon and D2C channels, and is seeking an experienced Amazon and Ecommerce Manager to lead their online expansion. This is a real first of it's kind opportunity in the business and will be an incredibly exciting opportunity to take ownership of key digital sales channels, optimise product performance, and strengthen online presence across major platforms such as Amazon and their D2C platform - giving additional breadth and bandwidth in your skillset and career. Ideally you'd have both Amazon and Ecommerce experience, however, the essential skillset is the Amazon experience and ability to navigate the complex ecosystem! The Amazon and Ecommerce Manager will: Manage and enhance the relationship with Amazon (Vendor Central) to drive revenue growth. Oversee and optimise the company's Direct-to-Consumer (D2C) platforms. Develop data-driven strategies to improve online sales performance. Analyse sales data, identify trends, and implement strategic recommendations. Collaborate with marketing and sales teams to execute promotional campaigns. Monitor competitor activity and market trends to stay ahead of the curve. Essential Skills: Proven experience managing Amazon accounts and other e-commerce marketplaces. Strong understanding of PPC, SEO for marketplaces, and digital promotional strategies. Ability to analyse sales data and translate insights into actionable plans. Ideally someone with a real Excellent communication and stakeholder management skills. Passion, energy and enthusiasm for Digital channels and drive to be part of a business on their digital evolution. Benefits: Competitive salary and bonus potential. Hybrid working model with flexibility. Career progression opportunities in a growing company. Exposure to UK and European e-commerce markets. Supportive team environment with ongoing professional development.
Jun 26, 2025
Full time
Amazon and Ecommerce Manager • Salary: £55-65k + Bonus • Location: London (Flexible Working Pattern) • Key Feature: Drive digital growth across Amazon and D2C Platforms Our client, an absolute power house and leading organisation in the Consumer Goods space, is experiencing significant growth, and evolving their digital customer proposition by investing in their Amazon and D2C channels, and is seeking an experienced Amazon and Ecommerce Manager to lead their online expansion. This is a real first of it's kind opportunity in the business and will be an incredibly exciting opportunity to take ownership of key digital sales channels, optimise product performance, and strengthen online presence across major platforms such as Amazon and their D2C platform - giving additional breadth and bandwidth in your skillset and career. Ideally you'd have both Amazon and Ecommerce experience, however, the essential skillset is the Amazon experience and ability to navigate the complex ecosystem! The Amazon and Ecommerce Manager will: Manage and enhance the relationship with Amazon (Vendor Central) to drive revenue growth. Oversee and optimise the company's Direct-to-Consumer (D2C) platforms. Develop data-driven strategies to improve online sales performance. Analyse sales data, identify trends, and implement strategic recommendations. Collaborate with marketing and sales teams to execute promotional campaigns. Monitor competitor activity and market trends to stay ahead of the curve. Essential Skills: Proven experience managing Amazon accounts and other e-commerce marketplaces. Strong understanding of PPC, SEO for marketplaces, and digital promotional strategies. Ability to analyse sales data and translate insights into actionable plans. Ideally someone with a real Excellent communication and stakeholder management skills. Passion, energy and enthusiasm for Digital channels and drive to be part of a business on their digital evolution. Benefits: Competitive salary and bonus potential. Hybrid working model with flexibility. Career progression opportunities in a growing company. Exposure to UK and European e-commerce markets. Supportive team environment with ongoing professional development.
Looking for an opportunity to work with some of the largest customers in the private and public sector across different vendors? Would you like to be part of a diverse, supportive, and results-oriented team that offer flexibility? Interested in cross-function collaboration in a highly international team for a global IT company that works with the latest technologies? Practical Information: Location: United Kingdom Reports to: VP Global Digital Sales Visa Requirements: Valid working visa for UK Work Arrangement: Hybrid Language Requirements: Fluent English and French or Arabic Learn more: As our new Digital Sales Specialist, you will be responsible for acquiring new customers and partners, as well as retaining existing ones . In this role, you will communicate with our customers through various channels , as well as social media platforms. In collaboration with our Account Managers, you will work with lead generation and follow-up of sales activities to up-sell and cross-sell from other key services and vendors within the cyber security portfolio. Other responsibilities: Growing your individual book of business knowledge and value by proactively generating new qualified leads Conducting cold calling to prospects by using various communication channels Utilizing our CRM tools (e.g., Dynamics 365, Lusha, Outreach) Ensuring activities are documented properly, opportunities are forecast accurately, and adequate information regarding new opportunities is communicated Collaborating with our customer teams toward common goals, account plans, and retention strategies Your Competencies: Minimum of 1 year experience in a similar role , such as customer support, help desk, sales, or marketing Ideally 6+ months of experience in lead generation and/or cold calling Bachelor's degree in digital marketing, communications, IT, or a related field will be advantageous About You: You are customer- and delivery-oriented You are a detail-oriented team player and have excellent follow-up skills What's on offer? Attractive remuneration package along with ongoing career opportunities, technological and professional development, and support HMO coverage for employee and two dependents 10 sick leaves and uncapped annual leave Employee Assistance Program Regular social and company events At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations. When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment. If you require any assistance or reasonable accommodation during the application process, please let us know. Apply to join an award-winning employer!
Jun 26, 2025
Full time
Looking for an opportunity to work with some of the largest customers in the private and public sector across different vendors? Would you like to be part of a diverse, supportive, and results-oriented team that offer flexibility? Interested in cross-function collaboration in a highly international team for a global IT company that works with the latest technologies? Practical Information: Location: United Kingdom Reports to: VP Global Digital Sales Visa Requirements: Valid working visa for UK Work Arrangement: Hybrid Language Requirements: Fluent English and French or Arabic Learn more: As our new Digital Sales Specialist, you will be responsible for acquiring new customers and partners, as well as retaining existing ones . In this role, you will communicate with our customers through various channels , as well as social media platforms. In collaboration with our Account Managers, you will work with lead generation and follow-up of sales activities to up-sell and cross-sell from other key services and vendors within the cyber security portfolio. Other responsibilities: Growing your individual book of business knowledge and value by proactively generating new qualified leads Conducting cold calling to prospects by using various communication channels Utilizing our CRM tools (e.g., Dynamics 365, Lusha, Outreach) Ensuring activities are documented properly, opportunities are forecast accurately, and adequate information regarding new opportunities is communicated Collaborating with our customer teams toward common goals, account plans, and retention strategies Your Competencies: Minimum of 1 year experience in a similar role , such as customer support, help desk, sales, or marketing Ideally 6+ months of experience in lead generation and/or cold calling Bachelor's degree in digital marketing, communications, IT, or a related field will be advantageous About You: You are customer- and delivery-oriented You are a detail-oriented team player and have excellent follow-up skills What's on offer? Attractive remuneration package along with ongoing career opportunities, technological and professional development, and support HMO coverage for employee and two dependents 10 sick leaves and uncapped annual leave Employee Assistance Program Regular social and company events At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations. When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment. If you require any assistance or reasonable accommodation during the application process, please let us know. Apply to join an award-winning employer!
As Business Developer, you lead and own the sales activities to either win a new logo (Greenfield) or to upsell into an existing account (Brownfield) in close collaboration with the Client Executive or any combination of the above (Hybrid) Business Developers are linked to a certain SVP, or a multitude of SVP's and are accountable for developing and driving sales opportunities: A Business Developer can also work horizontally across all Strategic Value Propositions (SVPs) and only focus on 100% Greenfield accounts. In your capacity, you will mainly, but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when they discover a Client need outside of their remit in terms of SVPs they would not cover. A Business Developer can, when relevant/needed, call in the support of Solution Experts to design Orange Solutions and Services that support Clients to achieve their most challenging business goals and objectives. The Business Developer can either be specialized in a specific Strategic Value Proposition (SVP) and in that case will be part of the relevant SVP squad, or work Generic across all SVP's and/or work on Greenfield Accounts. Key accountabilities: Establish, maintain, and grow profitable business relationships within OB Clients and/or Greenfield Accounts to Grow and Win healthy business as New/Get or 100% New Ability to find New/Get business opportunities and uncover compelling reasons for customers to buy Have and grow a solid, qualified pipeline of well targeted opportunities with a high probability to win Have an extended network within prospects/vendors/partners and/or have the skills/qualities it takes to acquire these Collaborate and develop business with a diverse range of stakeholders with competing objectives within and across organizations Have strict Sales discipline in keeping SFDC (CL) up to date with representative stage and accurate opportunity management related forecasting for business and resourcing purposes Drive and follow up local lead generation campaigns - be a driving force in targeting new opportunities (Brownfield) and New Logos (Greenfield) through Local campaigns together with Marketing/Partner Teams Develop a New/Incremental Pipeline of opportunities to be qualified Follow-up Orange Business European Marketing campaigns New leads coming from Marketing campaigns for further development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial strategy on the opportunity Own the internal commercial validation Lead/own customer interaction on the opportunity/relationship. (Brownfield/Greenfield) Present and defend proposals Communicate value/strategy clearly and concisely and persuades others to support an idea, agenda or course of action Adapt proposals as required in the customer engagement process Lead complex commercial and legal negotiations with the customer if when/where needed Working within multi-disciplinary teams If required, to build complex offerings based on sound commercial, technical and legal practice Maintain a strong business understanding of the SVP(s) you are responsible for embodies expert-level industry knowledge, anticipates industry disruptions and effectively communicates multi technology domain market developments and the impact of change Uses insights from multiple channels e.g. customers, partners, professional networking, events to spot and create new opportunities-have an extended network within prospects/vendors/partners and/or have the skills/qualities it takes to acquire these. Optimal customer intel/relationship and opening of Opportunities/Accounts Knowledge and abilities: Strong business and financial acumen skills with proven record of accomplishment in digital transformation Business mentality, identify and hunt for new opportunities in existing Accounts/New Accounts Good understanding of the telecoms and IT industries. Client focused with strong interpersonal & negotiation skills. Teambuilder, used to work with diverse cultures and work in a virtual matrix team environment. Able to innovate and find improved ways of doing things Ability to sell complex projects that bring sustainable value for Orange Business and our customers Comprehensive management experience, strong leadership skills and able to work under pressure Passionate about the SVP(s) you are responsible for Strategic thinker and able to act at CxO level Experience with consultative selling approach Education, qualifications and certifications: Degree in business administration or technology (or other relevant area), or equivalent relevant experience with a demonstrable commitment to self-development Ability to engage at all levels, including being comfortable with C-level interaction Languages: English as a minimum Experience : Minimum of 3 years of client facing experience in the telecom or IT industry, depending on seniority level (or other equivalent area) Experience in high-level corporate sales of Managed and/or Integration services Experience in leading Sales/Solution Teams throughout a sales cycle Passion and understanding of digital transformation and the adjacent business outcomes Understand market trends, technical and business issues associated with the communication/IT industry International projects and collaboration with diverse teams and clients from around the world
Jun 26, 2025
Full time
As Business Developer, you lead and own the sales activities to either win a new logo (Greenfield) or to upsell into an existing account (Brownfield) in close collaboration with the Client Executive or any combination of the above (Hybrid) Business Developers are linked to a certain SVP, or a multitude of SVP's and are accountable for developing and driving sales opportunities: A Business Developer can also work horizontally across all Strategic Value Propositions (SVPs) and only focus on 100% Greenfield accounts. In your capacity, you will mainly, but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when they discover a Client need outside of their remit in terms of SVPs they would not cover. A Business Developer can, when relevant/needed, call in the support of Solution Experts to design Orange Solutions and Services that support Clients to achieve their most challenging business goals and objectives. The Business Developer can either be specialized in a specific Strategic Value Proposition (SVP) and in that case will be part of the relevant SVP squad, or work Generic across all SVP's and/or work on Greenfield Accounts. Key accountabilities: Establish, maintain, and grow profitable business relationships within OB Clients and/or Greenfield Accounts to Grow and Win healthy business as New/Get or 100% New Ability to find New/Get business opportunities and uncover compelling reasons for customers to buy Have and grow a solid, qualified pipeline of well targeted opportunities with a high probability to win Have an extended network within prospects/vendors/partners and/or have the skills/qualities it takes to acquire these Collaborate and develop business with a diverse range of stakeholders with competing objectives within and across organizations Have strict Sales discipline in keeping SFDC (CL) up to date with representative stage and accurate opportunity management related forecasting for business and resourcing purposes Drive and follow up local lead generation campaigns - be a driving force in targeting new opportunities (Brownfield) and New Logos (Greenfield) through Local campaigns together with Marketing/Partner Teams Develop a New/Incremental Pipeline of opportunities to be qualified Follow-up Orange Business European Marketing campaigns New leads coming from Marketing campaigns for further development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial strategy on the opportunity Own the internal commercial validation Lead/own customer interaction on the opportunity/relationship. (Brownfield/Greenfield) Present and defend proposals Communicate value/strategy clearly and concisely and persuades others to support an idea, agenda or course of action Adapt proposals as required in the customer engagement process Lead complex commercial and legal negotiations with the customer if when/where needed Working within multi-disciplinary teams If required, to build complex offerings based on sound commercial, technical and legal practice Maintain a strong business understanding of the SVP(s) you are responsible for embodies expert-level industry knowledge, anticipates industry disruptions and effectively communicates multi technology domain market developments and the impact of change Uses insights from multiple channels e.g. customers, partners, professional networking, events to spot and create new opportunities-have an extended network within prospects/vendors/partners and/or have the skills/qualities it takes to acquire these. Optimal customer intel/relationship and opening of Opportunities/Accounts Knowledge and abilities: Strong business and financial acumen skills with proven record of accomplishment in digital transformation Business mentality, identify and hunt for new opportunities in existing Accounts/New Accounts Good understanding of the telecoms and IT industries. Client focused with strong interpersonal & negotiation skills. Teambuilder, used to work with diverse cultures and work in a virtual matrix team environment. Able to innovate and find improved ways of doing things Ability to sell complex projects that bring sustainable value for Orange Business and our customers Comprehensive management experience, strong leadership skills and able to work under pressure Passionate about the SVP(s) you are responsible for Strategic thinker and able to act at CxO level Experience with consultative selling approach Education, qualifications and certifications: Degree in business administration or technology (or other relevant area), or equivalent relevant experience with a demonstrable commitment to self-development Ability to engage at all levels, including being comfortable with C-level interaction Languages: English as a minimum Experience : Minimum of 3 years of client facing experience in the telecom or IT industry, depending on seniority level (or other equivalent area) Experience in high-level corporate sales of Managed and/or Integration services Experience in leading Sales/Solution Teams throughout a sales cycle Passion and understanding of digital transformation and the adjacent business outcomes Understand market trends, technical and business issues associated with the communication/IT industry International projects and collaboration with diverse teams and clients from around the world
A national disability charity is seeking an experienced and creative Supporter Retention Manager to strengthen loyalty and deepen engagement across its warm supporter base. This is a unique opportunity to lead and grow a multi-channel retention and cross-sell programme that ensures supporters feel connected, inspired and valued helping to maximise long-term support for a vital cause. Location : Hybrid Home-based initially, moving to Central London (once office is secured) Salary : Up to £40,000 per annum Closing date: 4th July 2025 About the Role: Reporting to the Head of Individual Giving and Legacies, the Supporter Retention Manager will lead warm supporter campaigns across direct mail, telemarketing, digital, legacy and gaming channels. You ll craft compelling communications, manage agency partners, and use audience insight to develop impactful supporter journeys. Key Responsibilities: Plan and deliver retention and cross-sell campaigns across multiple channels Lead warm direct marketing and telemarketing campaigns Drive supporter journeys and loyalty-building initiatives Write persuasive and inspiring fundraising copy Use data and insights to refine segmentation and optimise performance Manage relationships with external agencies to deliver high-quality campaigns About You: Proven experience in supporter or donor retention across multiple channels Strong skills in copywriting, campaign management, and data-led strategy Confident in using CRM systems and digital tools to enhance engagement Experience with legacy marketing or gaming products is desirable A collaborative, proactive, and flexible team player Passionate about driving positive change in the disability sector The role will be home-based initially , with plans to move to a hybrid arrangement once a new Central London office is secured. Please note: Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged. To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience. For a full job description and details on how to apply, please contact Hannah at Harris Hill on Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion Harris Hill is a certified B Corp and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Jun 26, 2025
Full time
A national disability charity is seeking an experienced and creative Supporter Retention Manager to strengthen loyalty and deepen engagement across its warm supporter base. This is a unique opportunity to lead and grow a multi-channel retention and cross-sell programme that ensures supporters feel connected, inspired and valued helping to maximise long-term support for a vital cause. Location : Hybrid Home-based initially, moving to Central London (once office is secured) Salary : Up to £40,000 per annum Closing date: 4th July 2025 About the Role: Reporting to the Head of Individual Giving and Legacies, the Supporter Retention Manager will lead warm supporter campaigns across direct mail, telemarketing, digital, legacy and gaming channels. You ll craft compelling communications, manage agency partners, and use audience insight to develop impactful supporter journeys. Key Responsibilities: Plan and deliver retention and cross-sell campaigns across multiple channels Lead warm direct marketing and telemarketing campaigns Drive supporter journeys and loyalty-building initiatives Write persuasive and inspiring fundraising copy Use data and insights to refine segmentation and optimise performance Manage relationships with external agencies to deliver high-quality campaigns About You: Proven experience in supporter or donor retention across multiple channels Strong skills in copywriting, campaign management, and data-led strategy Confident in using CRM systems and digital tools to enhance engagement Experience with legacy marketing or gaming products is desirable A collaborative, proactive, and flexible team player Passionate about driving positive change in the disability sector The role will be home-based initially , with plans to move to a hybrid arrangement once a new Central London office is secured. Please note: Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged. To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience. For a full job description and details on how to apply, please contact Hannah at Harris Hill on Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion Harris Hill is a certified B Corp and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Agency : Havas SO Job Description : Havas SO is a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing patient experts into creative briefs, and advertising minds into PR campaigns. By building teams for specific challenges, we solve briefs in a practical way, with solutions that have patient and society's well-being at their heart. Summary of our role Reporting to the Social & Digital Lead, the Social and Digital Account Manager will play a key role in understanding the business, developing healthcare communications skills, and leveraging social and digital strategies to elevate client communications. A true team player, you will approach tasks with enthusiasm and a 'can-do' attitude, demonstrating a keen interest in industry trends and their practical application to our day-to-day work. Over time, you will build confidence in managing the smooth execution of designated projects while embedding yourself into accounts to support the team. You will ensure that social and digital activities are integrated seamlessly into broader communication strategies. You should have a solid understanding of core social and digital platforms and their effective use in engaging diverse audiences. This includes their application in advertising, creative content development, and insight mining for campaign planning and new business opportunities. Please be aware that this is a full-time permanent role and our current hybrid working arrangement is two days from home. Our office is located in Kings Cross. What you can expect to be doing: Project Management: Oversee the day-to-day execution of social and digital projects, ensuring timely delivery and high-quality outcomes. Client Engagement: Act as a point of contact for clients, providing updates and advice. Digital Advertising & Analytics: Lead digital advertising campaigns, conduct evaluations, and oversee social listening activities using tools like Google Keyword Planner AND Semrush. Strategic Insight & Advisory: Advise clients on the evolving social and digital landscape, industry trends, and best practices for engagement. Content & Campaign Development: Oversee the creation of high-quality content tailored to different platforms, audiences, and regulatory requirements. Financial Oversight: Support budget planning, forecasting, and resource allocation to ensure projects remain on track and within budget. Stakeholder & Industry Relationships: Develop relationships with key industry experts, influencers, and third-party partners to enhance campaign effectiveness. Compliance & Regulatory Awareness: Stay informed on industry regulations (ABPI, PAGB, MHRA) and ensure adherence in all client communications. Innovation & Thought Leadership: Keep up with emerging trends, platforms, and creative opportunities, sharing insights to drive innovation in client work. This role could be a great fit for you if you have: Excellent verbal and written communication skills, with the ability to engage clients and stakeholders effectively. Strong knowledge of major social and digital platforms, including their best practices and latest trends. Experience with tools like Google Keyword Planner and Semrush. Proficiency in digital advertising platforms, such as Google Ads Manager, Facebook Business Manager, Twitter Ads, TikTok Ads, and LinkedIn Business Manager. Experience navigating medical regulatory codes (e.g., ABPI, ABHI, EFPIA, FDA) in digital and social media campaigns is desirable but not essential. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and adapt under pressure. A proactive and solutions-focused mindset, using initiative to drive projects forward independently. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Jun 26, 2025
Full time
Agency : Havas SO Job Description : Havas SO is a purpose-built healthcare communications agency bringing together a diverse team of creative and communications experts to create more meaningful, Stand-Out health experiences. We offer a full spectrum of solutions, services and channels. No matter the brief, we can draw on the right talent to solve the right challenge. This means bringing patient experts into creative briefs, and advertising minds into PR campaigns. By building teams for specific challenges, we solve briefs in a practical way, with solutions that have patient and society's well-being at their heart. Summary of our role Reporting to the Social & Digital Lead, the Social and Digital Account Manager will play a key role in understanding the business, developing healthcare communications skills, and leveraging social and digital strategies to elevate client communications. A true team player, you will approach tasks with enthusiasm and a 'can-do' attitude, demonstrating a keen interest in industry trends and their practical application to our day-to-day work. Over time, you will build confidence in managing the smooth execution of designated projects while embedding yourself into accounts to support the team. You will ensure that social and digital activities are integrated seamlessly into broader communication strategies. You should have a solid understanding of core social and digital platforms and their effective use in engaging diverse audiences. This includes their application in advertising, creative content development, and insight mining for campaign planning and new business opportunities. Please be aware that this is a full-time permanent role and our current hybrid working arrangement is two days from home. Our office is located in Kings Cross. What you can expect to be doing: Project Management: Oversee the day-to-day execution of social and digital projects, ensuring timely delivery and high-quality outcomes. Client Engagement: Act as a point of contact for clients, providing updates and advice. Digital Advertising & Analytics: Lead digital advertising campaigns, conduct evaluations, and oversee social listening activities using tools like Google Keyword Planner AND Semrush. Strategic Insight & Advisory: Advise clients on the evolving social and digital landscape, industry trends, and best practices for engagement. Content & Campaign Development: Oversee the creation of high-quality content tailored to different platforms, audiences, and regulatory requirements. Financial Oversight: Support budget planning, forecasting, and resource allocation to ensure projects remain on track and within budget. Stakeholder & Industry Relationships: Develop relationships with key industry experts, influencers, and third-party partners to enhance campaign effectiveness. Compliance & Regulatory Awareness: Stay informed on industry regulations (ABPI, PAGB, MHRA) and ensure adherence in all client communications. Innovation & Thought Leadership: Keep up with emerging trends, platforms, and creative opportunities, sharing insights to drive innovation in client work. This role could be a great fit for you if you have: Excellent verbal and written communication skills, with the ability to engage clients and stakeholders effectively. Strong knowledge of major social and digital platforms, including their best practices and latest trends. Experience with tools like Google Keyword Planner and Semrush. Proficiency in digital advertising platforms, such as Google Ads Manager, Facebook Business Manager, Twitter Ads, TikTok Ads, and LinkedIn Business Manager. Experience navigating medical regulatory codes (e.g., ABPI, ABHI, EFPIA, FDA) in digital and social media campaigns is desirable but not essential. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and adapt under pressure. A proactive and solutions-focused mindset, using initiative to drive projects forward independently. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
About the Role & Team At Disney Entertainment & ESPN Content Platforms & Operations, we are the driving force behind how Disney content is delivered to audiences worldwide. Our Content & Localisation Management (CLM) team plays a critical role in bringing our stories to global audiences, overseeing the localisation and delivery of content across ABC, FX, Natgeo, Branded and Disney+ platforms. From coordinating dubbed and subtitled versions of our latest series to ensuring the creation of technically perfect master files, we work at the intersection of creativity, logistics, and technology. About the Team You'll join a high-performing, detail-oriented team dedicated to the seamless delivery of Disney content worldwide. The CLM team operates at the core of Disney's global distribution operations, collaborating closely with production, mastering, and digital distribution to ensure high-quality localised experiences for every market. What You Will Do As a Library Servicing Coordinator, you will play a key role in supporting the operational servicing and delivery of localised inventory assets across EMEA. Reporting to the Content Manager - Acquisitions, you will work closely with dubbing studios, vendors, and internal teams to ensure the accurate creation, retrieval, and management of dubbed and subtitled assets for both linear and digital platforms, including Disney+. You will contribute to the delivery of content across a variety of Disney brands including Disney, FOX, and National Geographic, while also facilitating access and fulfilment for third-party clients. Key Responsibilities Research internal Disney systems to identify available localised elements and request asset movements as needed for DTC (Direct-to-Consumer) and Content Sales. •Place mastering orders with approved vendors, raise purchase orders, and track asset progress via systems such as DOT Provide regular project updates and flag delivery risks, delays, or issues in a timely and proactive manner. Support the ingestion of digital audio files into inventory systems as required Coordinate the delivery of localised versions for third-party linear titles across Disney Branded channels, Fox Networks, and other platforms. Track animation material delivery (audio, video, metadata) from production partners and distributors. Research availability and associated costs of localised content for external clients with access rights. Deliver localised dubs, subtitles, and video files along with metadata to clients upon confirmation of access agreements. Support the supervisor with localization. Required Qualifications & Skills Content Operations Experience: Proven experience managing localisation servicing workflows within a media, distribution, or broadcast environment. Systems & Tools: Proficiency in Microsoft Office, Google Sheets, Smartsheet, PowerBI, and asset management platforms such as Wonderland. Technical Knowledge: Solid understanding of video and audio formats, file-based workflows, and digital delivery standards. Project Management: Strong organisational and communication skills with experience managing multiple tasks and deadlines. Issue Resolution: Ability to identify operational issues early and coordinate effective, timely solutions with internal and external stakeholders. Preferred Qualifications Understanding of localisation, dubbing, and mastering workflows. Experience with file-based delivery systems, HD formats, and new media platforms. Working knowledge of SAP/Coupa and/or other enterprise-level content and finance systems. Educated to degree level or equivalent experience in media, production, or digital operations. Additional Information Reports to the Content Manager - Acquisitions. Collaborates cross-functionally with DTC operations, vendor partners, and regional content teams across EMEA. Opportunities to contribute to system/process optimisation projects as part of the department's ongoing evolution. Training and support available to help grow your career within The Walt Disney Company. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.
Jun 26, 2025
Full time
About the Role & Team At Disney Entertainment & ESPN Content Platforms & Operations, we are the driving force behind how Disney content is delivered to audiences worldwide. Our Content & Localisation Management (CLM) team plays a critical role in bringing our stories to global audiences, overseeing the localisation and delivery of content across ABC, FX, Natgeo, Branded and Disney+ platforms. From coordinating dubbed and subtitled versions of our latest series to ensuring the creation of technically perfect master files, we work at the intersection of creativity, logistics, and technology. About the Team You'll join a high-performing, detail-oriented team dedicated to the seamless delivery of Disney content worldwide. The CLM team operates at the core of Disney's global distribution operations, collaborating closely with production, mastering, and digital distribution to ensure high-quality localised experiences for every market. What You Will Do As a Library Servicing Coordinator, you will play a key role in supporting the operational servicing and delivery of localised inventory assets across EMEA. Reporting to the Content Manager - Acquisitions, you will work closely with dubbing studios, vendors, and internal teams to ensure the accurate creation, retrieval, and management of dubbed and subtitled assets for both linear and digital platforms, including Disney+. You will contribute to the delivery of content across a variety of Disney brands including Disney, FOX, and National Geographic, while also facilitating access and fulfilment for third-party clients. Key Responsibilities Research internal Disney systems to identify available localised elements and request asset movements as needed for DTC (Direct-to-Consumer) and Content Sales. •Place mastering orders with approved vendors, raise purchase orders, and track asset progress via systems such as DOT Provide regular project updates and flag delivery risks, delays, or issues in a timely and proactive manner. Support the ingestion of digital audio files into inventory systems as required Coordinate the delivery of localised versions for third-party linear titles across Disney Branded channels, Fox Networks, and other platforms. Track animation material delivery (audio, video, metadata) from production partners and distributors. Research availability and associated costs of localised content for external clients with access rights. Deliver localised dubs, subtitles, and video files along with metadata to clients upon confirmation of access agreements. Support the supervisor with localization. Required Qualifications & Skills Content Operations Experience: Proven experience managing localisation servicing workflows within a media, distribution, or broadcast environment. Systems & Tools: Proficiency in Microsoft Office, Google Sheets, Smartsheet, PowerBI, and asset management platforms such as Wonderland. Technical Knowledge: Solid understanding of video and audio formats, file-based workflows, and digital delivery standards. Project Management: Strong organisational and communication skills with experience managing multiple tasks and deadlines. Issue Resolution: Ability to identify operational issues early and coordinate effective, timely solutions with internal and external stakeholders. Preferred Qualifications Understanding of localisation, dubbing, and mastering workflows. Experience with file-based delivery systems, HD formats, and new media platforms. Working knowledge of SAP/Coupa and/or other enterprise-level content and finance systems. Educated to degree level or equivalent experience in media, production, or digital operations. Additional Information Reports to the Content Manager - Acquisitions. Collaborates cross-functionally with DTC operations, vendor partners, and regional content teams across EMEA. Opportunities to contribute to system/process optimisation projects as part of the department's ongoing evolution. Training and support available to help grow your career within The Walt Disney Company. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.
