5044 jobs found

Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)

About Us TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,400 people across Europe and North America. In 2022 we became a 'unicorn' and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion . We've been winning awards too. Since 2023, we've been voted one of the best places to work , one of thefastest-growing apps and tech companies , and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. About the role As our Senior Director of Data, you'll step into one of the most critical leadership roles at TravelPerk. We've recently restructured our central data function to better support the business, and now we're looking for the right person to lead it into its next chapter. Reporting to our SVP of Engineering, you'll take ownership of a 30-person team across product analytics, business analytics and data foundations. With seven direct reports and a scope that spans everything from Customer Care and Finance to Product and Marketing, this role will have a company-wide impact. Your mission is to transform how we use data at TravelPerk. That means moving from reactive reporting to proactive insight, and from siloed support to a true strategic partner. You'll shape the vision, lead the delivery, and build the foundations we need to make data one of our most valuable assets. This is a role for a hands-on data leader who thrives in fast-paced environments and knows how to build high-performing teams. You'll work closely with senior leaders across the business and help define how we grow, how we make decisions, and how we scale for the future. What you'll do Set the direction for data at TravelPerk You'll own and evolve the strategic vision for data across the business, ensuring it grows in step with company priorities and product expansion. Lead our central data organisation You'll manage a team of around 30 people through seven direct reports, leading across three core areas: Product Analytics (Marketplace, Control & Expense) Business Analytics (Customer Care, Finance, GTM) Data Foundations (Engineering, Governance, and Data Quality) Champion a squad-aligned way of working You'll lead the shift from discipline-based work to squad-based delivery, ensuring clear ownership, business alignment and strong delivery focus. Represent data at the leadership level You'll be the senior voice for data across the company, working closely with leaders in Product, Engineering, Finance, Marketing and Operations to align on shared goals. Level up our infrastructure and governance You'll drive maturity across our data tooling, documentation and governance practices, helping us scale efficiently and safely. Build a culture of accountability and impact You'll foster a strong and inclusive team culture where clarity, autonomy, experimentation and measurable outcomes are core to how the team operates. Develop talent and scale the team You'll coach, support and grow your direct reports while hiring new talent as the function evolves. Measure and drive business value You'll define and track KPIs to monitor the effectiveness, quality and impact of data work across all squads and domains. Support AI and advanced analytics You'll partner with our AI and data science teams to integrate machine learning and advanced analytics where it creates real leverage for the business. Lead on data architecture, privacy and compliance You'll provide thought leadership and oversight on critical areas like data architecture, governance, GDPR compliance and ethical use of data. What success looks like You'll have built a high-performing, trusted data team that delivers measurable value across the business. TravelPerk will be using data not just for reporting, but to shape decisions, inform strategy, and improve how we work. The team will be operating with clear priorities, solid infrastructure, and a strong sense of ownership. You'll be a respected and influential leader, helping shape both how we grow and how we work together. What you'll bring Experience leading central data teams in high-growth tech or SaaS environments at Director or VP level Proven ability to manage and scale teams of 20 or more, including coaching senior managers and hiring high-performing talent A strong track record of building trusted partnerships across Product, Engineering, Finance and Operations Experience working in or transitioning to a matrixed or squad-based organisational model Technical fluency with modern data stacks and tools such as dbt, Snowflake, Airflow, and Looker or Tableau Deep understanding of data privacy, governance and compliance, including GDPR Excellent communication skills, with the ability to influence at senior levels and drive alignment across teams A strategic mindset with the ability to move seamlessly between high-level thinking and hands-on delivery Our Benefits A competitive compensation package, including equity in TravelPerk; Generous vacation days so you can rest and recharge; Health perks such as private healthcare or gym allowance, depending on your location; Unforgettable TravelPerk events; A mental health support tool for your wellbeing; Exponential growth & personal development opportunities. VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice. "Work from anywhere" in the world allowance of 20 working days per year. IRL English or Spanish Lessons are held in the Barcelona office. How we work Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week . For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs . We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials. TravelPerk is a global company with a diverse customer base-and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you. All official communication from TravelPerk comes from email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to and we'll confirm whether it's legitimate.

Business Development Manager - Water Management Field-Based - South Competitive Salary plus Bonus, Benefits, and Company Car Marshalls plc is the UK's leading supplier of hard landscaping, building, and roofing products. Since the 1890s, we have contributed to some of the UK's most iconic landmarks, proudly holding Superbrand status since 2010 and listed as a FTSE 250 company. Our commitment to innovation and sustainability drives our efforts to create a better world through our products and services. At Marshalls, we are pioneers in water management, specialising in advanced drainage solutions and civil engineering products that contribute to sustainable and resilient infrastructure. Our Civils and Drainage division is dedicated to enhancing water management practices across the industry. Join us in our mission to drive meaningful change through innovative water management solutions. As a Business Development Manager focused on Water Management, you will play a vital role in engaging with key water management frameworks, fostering relationships, securing specifications, and influencing project outcomes within the civils, utilities, and infrastructure sectors. This field-based, individual contributor position reports directly to our National Sales Director and covers the Southern territory, focusing on key water suppliers such as Dee Valley Water, Southern Water, Thames Water, Severn Trent etc So, whats the mission? In this role, you will proactively identify and deliver high-potential water management projects from concept to completion ("cradle to grave") in your designated region. You will cultivate strong relationships with key specifiers, contractors, and clients to promote Marshalls' innovative drainage, retaining wall, and water management solutions. Collaborating closely with our sales, design, and engineering teams, you will secure robust project specifications and maximise profitable sales pipelines. Additionally, you will work across Marshalls' Business Units to align our Sustainable Drainage Systems (SUDs) offerings with the evolving needs of target sectors and customers. Key Responsibilities: Take ownership of the commercial success and conversion of all Water Management project opportunities within the assigned geographical area. Develop and execute a focused regional Business Plan to achieve water management sales targets and budgets. Engage with Consultant Engineers and Specifiers in the Utilities and Infrastructure markets to drive project specifications and opportunities. Lead early pre-tender engagements, presenting tailored value propositions and collaborating with technical teams to expand the Civils and Drainage portfolio on major projects. Monitor market trends, assess competitor activities, and provide insights to ensure Marshalls maintains its market leadership in water management solutions. Represent Marshalls at industry exhibitions, trade events, and CPD seminars, contributing to strategic initiatives that promote our water management capabilities. Support national sales and marketing objectives, ensuring that regional plans are aligned with company goals and priorities in the water management sector. What are the Mission critical skills ? Extensive and proven experience in a sales or business development role within construction or infrastructure with excellent negotiation skills. (Candidates with experience in sales roles specifically dealing with water management frameworks and water suppliers are highly desirable) Strong understanding of civil engineering principles, drainage systems, and water management solutions and demonstrable experience of applying this in role. Effective interpersonal and communication skills to foster long-term partnerships. Commercial acumen is a must with the ability to analyse trends, create strategies, and drive results. Effective time management, journey planning, and reporting capabilities. Desirable: Degree in Civil or Environmental Engineering or a related field. Familiarity with industry regulations, standards, and best practices. Whats in it for you? This is an exciting opportunity to shape the future of water management solutions, driving innovation and contributing to impactful projects that enhance communities and protect the environment. You will work with industry-leading products and collaborate with a passionate team dedicated to making a difference. If you are motivated by delivering effective solutions in a dynamic environment, we would love to hear from you! Benefits Include: Sales Bonus Company Car Guaranteed Christmas holidays Development opportunities 34 days per annum or the equivalent in hours (inclusive of bank holidays) (35 days in Scotland) Health care cash plan - support with Dental, Optical, Prescription costs and many more! Enhanced Maternity, Paternity, and Adoption pay and leave 5% employer matched pension scheme Cycle to work scheme Employee discount on Marshalls and Marley products Retailer discounts Marshalls Wellbeing Centre - move, money & mind Share purchase scheme Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website:

Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)

Customer Experience Manager page is loaded Customer Experience Manager Solicitar remote type On-site locations London, GBR time type Full time posted on Publicado ayer job requisition id REQ434393 JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Bewonder , a dynamic team part of JLL, is seeking an enthusiastic and driven Customer Experience Manager to support the delivery of customer experience products and services as part of various client customer experience strategies. Core Function The Customer Experience Manager is responsible for supporting in the delivery of customer experience products and services as part of various client customer experience strategies. The key goals are: Support in the growth of Bewonder customer experience division financial targets. Implementation of customer experience products and services with a view to improving occupier satisfaction. Maintain and evolve Bewonder's occupier satisfaction index. Maintain outstanding levels in Bewonder client satisfaction. This role would suit someone who has a background in or exposure to the management of commercial real estate. The successful candidate would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation. They may have had relevant exposure to customer experience and wish to pursue a career within the discipline. It is essential that the individual understands CSAT (customer satisfaction) and NPS (Net Promoter Score) data collection, analysis, and related action planning. They should be proficient in report writing and feel confident with direct interaction and communication with clients. They will be mentored by the Senior CX Strategy Director and report to the Customer Experience Lead but will be expected to act on their own initiative. Success will be down to their passion for customer experience, 'can do' attitude, determination, energy, and drive. Principle Responsibilities The Customer Experience Manager will be responsible for, but not limited to, the following: Working with the Senior CX Strategy Director and CX Lead, co-ordinate and support the delivery of various projects as part of client customer experience strategies. Support in the delivery and evolution of Bewonder's CX methodology. Working on multiple quantitative and qualitative projects within the business and with clients, to provide insight. Build customer surveys and co-ordinate associated digital campaigns using CX platform Qualtrics. Present insight in a stimulating and engaging way which is suitable for the audiences it is aimed at and produce a clear set of identifiable actions. Engage with external research partners as appropriate and having ownership for these relationships. Build CX reporting and dashboards using CX platform Qualtrics and other business intelligence software. Support in delivering scoping/ discovery workshops in activities such as Customer Journey Mapping and Voice of the Customer programmes. Create Customer Journey Maps as required using mapping software Uxpressia or equivalent. Carry-out required fieldwork in the delivery of CX products such as Customer Journey Mapping, Voice of the Customer, CX Audits & Community Strategy. Active participation in the evolution of the CX methodology and suite of products and services that support it. Creation of client presentations and support with industry award and pitch documents. Support in ensuring new business pipeline is accurately reflected in agency management platform Synergist. Accurately recording their time/ outputs in agency resource management platform Synergist. Ensure clients are aware of the range of services and products offered by or through Bewonder and the wider JLL group. Represent Bewonder at networking/ industry/ occupier events. Attend conferences, workshops, training, and events to improve on existing knowledge and skills. Playing an active role in the delivery of Bewonder and JLL's Property and Asset Management (PAM) strategy. Support with the growth of Customer Experience financial targets. To act as a champion in Customer Experience. To promote one team behaviour. Undertake other related duties as directed by the Senior Customer Experience Strategy Director, Customer Experience Lead and Head of Bewonder . Required skills, qualities & personal attributes A passion for customer experience as a discipline is an essential requirement of the role. Experience of working within a property management environment, with an understanding of occupier relationship management and service partner performance is essential. Previous experience within a customer experience role is desirable. Effective communication and confident presentation skills. Comfortable and confident with direct interaction and communication with clients. Strong report writing skills essential. Can demonstrate structured thinking and logical reasoning and the ability to translate this through management information, dashboards, and analyses for consumption across the business including governance meetings and external regulatory bodies. Experience of using CRM would be helpful, understanding of CRM essential. Experience in customer journey mapping desirable, understanding of essential. Experience in voice of the customer programmes essential. Tech savvy essential. Strong Microsoft Excel and PowerPoint skills essential. Self-motivated. Delivers results under tight deadlines. Curious mind with the ability to solution orientate. Desire to deliver high standards and to promote this quality in others. Ability to utilise all available resources to deliver the service and resolve problems as a team. Be a contributor to team goals. Educated to degree level desirable. About Bewonder We are a creative consultancy that prides itself on our integrated approach to crafting genuinely inspiring experiences. We help organisations get inside the hearts and minds of people by focusing on brand, digital and human experiences that contribute to driving purposeful change. Known for our unique ideas, we collaborate with leading brands from The Crown Estate, Amazon and Aviva to Barclays, BP and Network Rail. Our promise to 'connect brands and spaces with hearts and minds' is centred around four core values: We work best when we work as one - W e work together as one team, committed to the success of our clients and of each other. Our supportive team mindset enables us to connect, collaborate and understand each other, always learning and succeeding together. We inspire to make an impact - W e always look beyond the present to deliver future value through transformative insights and provocative thinking. We champion an open-minded culture rooted in learning and inspiration to generate deeper thinking. We live and lead in our truest form - W e understand that it's not what we say but what we do that matters. We embrace authenticity to empower people to be genuine and build strong, trusting foundations. We are always faithful to our word, our purpose and our brand. We take pride in every detail - we know that our work is essential , and we take pride in doing it well. Our decisions and choices are part of a carefully considered approach, consciously ensuring we can be proud of what we do and achieve. These values are essential for our work and are personal values we seek in all team members . Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data . click apply for full job details

Deputy Director Technology Services - UKSA - SCS1 Birmingham, Leeds, Liverpool, London - Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and cost-effective provision of these services. They will also be Responsible for UKHSA's Infrastructure and Networks, Infrastructure services include on-premises hosting (partnering closely with the Digital DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has 4 direct reports with a wider team of approximately 100 full time staff, who are all nationally dispersed. The post holder will also be expected to manage and be accountable for the delivery of consultancy services teams, managed services suppliers, etc and has full accountability for budget, capability, and service of the above functions. Working for your organisation We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information Key responsibilities will include: The post holder will be expected to think strategically in terms of the Chief Data Officer (CDO) Group, operating model, governance, risk, security, resilience, tooling, partners, cost, performance, and transformation. Thinking creatively, the post holder will be expected to understand and apply best practice from technology and service operations and more broadly, from outside these disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting / problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of the wider Chief Data Officer (CDO) Senior Leadership Team. They will contribute to UKHSA's overall CDO strategy and offer, leadership of the function and the engagement of key stakeholders within and outside the UKHSA. They will also be responsible for defining UKHSA's product / platform offer to meet UKHSA's business strategy and needs with respect to workplace applications / platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications / platforms, IT service management, infrastructure (partnering with Digital DevOps), networks and transitional service agreements with receiver organisations on behalf of CDO for the consumption of all UKHSA staff and receiver organisations, as appropriate; ensuring quality and value for money, coordinating delivery internally and via third-party suppliers and outsourced service providers. Building, leading, and developing an inclusive, high-performing Technology Services team, ensuring that UKHSA's values and culture, together with CDO's customer-centric, agile ways of working, are embedded. Please find below additional areas of accountability that the post holder will be responsible for: Lead the provision of resilient secure and cost-effective infrastructure platforms and technical operations in the on-premises estate. Leading the Technology Estate for UKHSA, including the delivery of infrastructure platforms and technical operations and, through coordination with the Deputy Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and management, and continual service improvement. Workplace, Infrastructure & Networks and Service Management budget holder. Put in place the capability, technical architecture, and services to support the delivery of UKHSA's strategy in relation to the above functions. Overarching accountability for stability, resilience, and security of the Technology Services estate across UKHSA, including oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement professionals, as appropriate. Accountable for managing and controlling the life cycle of all Technology Services related products / platforms / infrastructure, in line with the Enterprise Architecture. Lead and develop UKHSA's technology capability, giving clear guidance on priorities and generating commitment to the wider goals of the organisation. Accountable for the quality of technology's products, platforms, infrastructure, services etc. Adopt a portfolio view, managing end-to-end services, which include multiple products and channels. Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. This role will influence the following key stakeholders: Internal Chief Data Officer Director of Digital and Data UKHSA CEO, together with other ExCo members and senior business leaders External Government departments and organisations (incl. CDDO, DHSC, NHSE, GDS) Devolved Administrations, Departments and Organisations International bodies and Governments Private sector leaders Academic leaders and research bodies Person specification A degree in Computer Science, Information Technology, or other related field. An equivalent of the same in practical experience is also acceptable for the position. Have significant senior-level experience in an organization-wide, senior IT position and have demonstrable experience of the leadership, management, and provision of an extensive technology estate. Demonstrate exceptionally strong leadership skills, having an ability to influence a cross-functional group towards a unified direction, in the face of ambiguity, and having an ability to influence senior business leadership. They must also be able to inspire trust and confidence in others and have sufficient knowledge and gravitas to provide and champion advice / direction at all organizational levels, both internally and external. Espouse a modern products / platforms / cloud-first approach. Be a proactive problem-solver, have advanced critical and strategic thinking skills, have strong attention to detail, have a strong understanding of business processes and the integration of technological processes, be self-motivated and proactive going beyond the call of duty, and have an ability to stay calm in the face of adversity and uncertainty. Additional postgraduate degrees in related subjects are advantageous, but not necessarily required. Experience of responding/inputting to assurance and audit requirements (experience of responding to DSPT/DFSPT-CAF or CAF a particular advantage) Experience of working within a health organisation (particularly with a regard to prioritization, the importance of clinical response in an emergency etc)

We are a global insurance business, a powerhouse undergoing rapid technology-enabled transformation across all of our markets. As our Chief Information Security Officer (CISO), you will be at the forefront of safeguarding a multi-billion-pound enterprise-leading cyber strategy, shaping board-level risk appetite, and protecting the trust of millions of customers worldwide. As one of the world's leading global warranty providers we offer customers' peace of mind for their domestic appliances. We are expanding our horizons and entering new markets at pace and we need your expertise to help make it happen securely and robustly. As an international company we work with most of the world's most respected and well-known brands for domestic appliances and consumer goods. Our current CISO is retiring, creating a unique opportunity to join us. We don't advertise very often for roles at this level, so this really is a position not to be missed. As a high growth ambitious business, this role is not for the cautious. It's for the bold and the visionary, a resilient leader who sees security an enabler of innovation, growth and reputational strength. About the role The Chief Information Security Officer (CISO) is responsible for overseeing the shaping, development, implementation, and governance of the company's information security agenda. Working closely with executive leadership, our Technology, Engineering and Product teams, and other stakeholders, you will lead efforts to protect the organisation's sensitive information, systems, and infrastructure from cyber threats and breaches. This role requires a strategic security and people leader with extensive experience in information security management, risk assessment, and compliance within a rich, regulated corporate environment. The role is delegate chair for the IT Security and Cyber Security Steering Committee, a delegated body reporting into the Group Risk Committee (GRC) and then the Audit and Risk Committee (ARC). Your Mission: Set Vision and Strategy: Define and own the Group-wide cyber security strategy aligned with business ambition, ESG goals, and evolving threat landscapes. Lead from the Front: Inspire, build, and mentor a high-performing global cyber team-across defensive security, threat intelligence, and cyber engineering. Board-Level Influence: Serve as the cyber conscience of the organisation-engaging with the Board, Audit & Risk Committees, and regulators with authority and clarity. Drive Transformation: Lead security by design across cloud, data, AI, IoT, and operational technology landscapes-embedding security in every initiative. Stay Ahead of Threats: Oversee threat detection, incident response, and resilience programs with precision and global coordination. Shape Culture: Champion a cyber-aware culture across 100,000+ employees, embedding secure behaviours in the DNA of our business. What You Bring A proven track record as a CISO or senior security leader in a rich, regulated, multinational environment. Deep expertise in cyber strategy, risk management, leading enterprise-wide transformation at Inspirational leadership with a bias for action, pragmatism, and delivery. scale. Gravitas and credibility with boards, senior management, regulators, auditors, and external stakeholders. Hands-on understanding of security architecture, cloud, identity and threat intelligence. Resilience under pressure - the ability to make calm, fast decisions in high-stakes situations. Specifically, the role covers: Leadership: Industry leading vision and communication to the business on security topics Hiring, career planning, training and performance reviews for the team Employee coaching, mentoring, development and team building Improve processes and handle resource contentions if any. Stakeholder Engagement: Excellent interpersonal skills to act as a single point of contact for senior stakeholders in relation to technology services Excellent communication skills with non-technical stakeholders to ensure that they understand the available technology services, and to promote financial awareness to deliver value-for-money Strong analytical and influencing skills to assess demand for services and ensure that the necessary investments are made to deliver required services Able to negotiate at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Policy Management: Able to provide leadership and management to the business on which policies we should have and the guidance they should offer to the business. Able to ensure that IT Security policies and procedures and working practices are fit for purpose and current and that they are actually being applied properly. Able to influence IT security policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management Well-developed commercial skills to identify and manage external partners, working with professionals in other departments (e.g. procurement, legal) Expert at the management and maintenance of the relationship with suppliers of planned and operational services. Financial management expertise to monitor and manage IT security expenditure (including software licences, maintenance and other recurring expenditure), ensuring that financial targets are met and examining any areas where spend may exceed agreed budgets or varies significantly from previous forecasts Able to assist with the definition and operation of effective financial control and decision making, especially in the areas of cost models and the allocation and apportionment of those costs. Responsibilities Strategic Planning: Develop and implement a comprehensive information security strategy aligned with business objectives, regulatory requirements, and industry best practices. Risk Management: Identify, assess, and prioritize information security risks to the organization, and develop strategies to mitigate these risks effectively. Security Assurance: Oversee the day-to-day assurance of information security activity, including incident response, threat detection, vulnerability management, and security monitoring. Day-to-day Security Operations are managed by Technology Operations so this role acts as a second line of defence. Compliance: Ensure compliance with relevant laws, regulations, and standards (e.g., GDPR, ISO 27001) by implementing and maintaining appropriate controls and procedures relevant to each of the territories that D&G operates. Security Architecture: Define and maintain the company's security architecture, including network security, infrastructure security, and cloud security, to protect against evolving threats and ensure this aligns to best practices. Security Education & Awareness: Promote a culture of security awareness and best practices throughout the organisation by providing training, education, and communication programs. Vendor Assurance: Review critical third-party vendors and service providers to ensure the security of outsourced systems and services and the data they contain. Incident Reviews: Lead the review of security incidents and breaches, coordinating with internal teams and external stakeholders to ensure any learnings are effectively applied. Budget Management: Develop and manage the information security budget, ensuring that resources are allocated efficiently to support security initiatives and priorities. Reporting: Provide regular reports and updates to executive leadership and the board of directors on the status of the information security program, key metrics, and emerging threats. Ensure the Security Operations Dashboard is maintained and kept up to date, both in terms of content and the KRIs that are relevant to the business. We offer lots of great benefits! Competitive salary and annual discretionary bonus Hybrid working - presence with purpose; you work from an office when it makes sense 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave Training opportunities as well as clearly defined career progression Health cash plan - employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service Attractive company pension scheme Life assurance - employer funded cover of 4x basic salary Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services Salary Finance - access to savings and borrowing through payroll Car Leasing - access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles Travel Loans - interest free loans to help spread the cost of annual travel tickets Cycle to Work - tax efficient bike and cycling equipment worth up to £1,000 Health & Wellbeing - discounted gym membership, online virtual workout sessions, online culinary classes OnHand - Giving you the opportunity to be an Eco & Social volunteer via a handy app . click apply for full job details

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase is seeking an experienced backend engineer to join our team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud. The Consumer Product Group engineers strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. Wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking. Join Coinbase's Country Expansion team to influence the future of cryptocurrency adoption in the UK. Collaborate with the Country Director, Product Managers, and cross-functional teams to customize the Coinbase app, tailoring it to the UK market and strategically shaping Coinbase's presence through innovative features and a customer-first approach. What you'll be doing: Deliver creative customer facing features to bring 1 billion people on chain. Articulate a long term vision for maintaining and scaling our backend systems. Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Write high quality, well tested code to meet the needs of your customers Actively mentor junior engineers and facilitate their career development What we look for in you: You have at least 5+ years of experience in software engineering. You've designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You're passionate about building an open financial system that brings the world together. Nice to haves: You have gone through a rapid growth in your company (from startup to mid-size). You've built growth experiments or A/B tests. You have experience with Blockchains (such as Bitcoin, Ethereum etc ) You've worked with Golang, Ruby, Docker, Rails, Postgres, MongoDB or Redshift. You've built financial, high reliability or security systems. ID - P71060 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: £122,400 - £136,000 GBP Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

s360 UK is looking for a Director, Digital Growth with 8-10 years of experience and a passion for eCommerce and retail to join our growing team. Our London team of 30+ works closely together, acting as an extension of our client's team for leading retailers such as Emma Bridgewater, schuh and New Era. In this role, you'll be a key part of the UK Digital Growth service offering, supporting the Head of Digital Growth to drive our vision forward, collaborating with channel specialists, and leading the digital growth strategy for some of our most complex brands. The Role We're looking for a Digital Growth Director who is ready to drive impact for clients, is commercially minded and solutions-focused. You'll be responsible for shaping and delivering growth strategies that drive real impact for our clients. To give you an idea of where you'll spend your time, the role is made up of four key pillars: Direct Performance & Strategy: Lead the omnichannel strategy across 4-5 clients, ensuring every action ladders up to broader commercial, customer and brand goals. Create unified plans that bring together Paid Search, Paid Social, SEO, Creative and more, always keeping business impact at the centre. Identify and steer new growth opportunities through performance channel insights, audience understanding, and emerging trends. Act as a thought leader - challenging assumptions, asking the right questions, and pushing clients into new growth territories. Build Authentic Client Relationships: Be your client's closest strategic partner, building a relationship rooted in trust, empathy, credibility, and care. Ability to build excellent relationships with c-suite management via clarity, foresight and performance impact. Navigate challenges and competing priorities with calm confidence and a solutions-first approach. Be more performance-focused than the client, always providing clarity on "what's next" and how we get there. Best-in-class Execution: Build integrated, full-funnel media plans across Paid Search, Paid Social, SEO and Creative that align to business goals. Own performance forecasting and deliver clear, commercial reporting that ladders up to KPIs like CAC, ROAS and revenue. Identify trends, risks and opportunities early, turning insight into action with sharp, strategic thinking. Uphold excellence in briefs, execution, budget pacing, and creative testing and other aspects of delivery, ensuring clarity at every stage. Foster Strong Team Collaboration: Support the Head of Digital Growth in evolving the UK Digital Growth vision, product, and team culture, with the ability to roll this out across the Digital Growth Team and, where applicable, the wider business. Be a source of inspiration and mentorship for Associates, Managers and Senior Managers and be comfortable developing and hosting training sessions to improve knowledge and performance of the Digital Growth team. Spot gaps and opportunities the team might miss, offering support, perspective and strategic guidance that helps them level up. Foster collaboration across channel teams, creating seamless service and shared success for clients. Why s360 UK? At s360, our purpose is to transform retailers into ecom leaders. We plug expertise gaps for our clients and give brands access to a leading technology stack, designed for retailers. To be the best for our clients, this means we also put everything into transforming careers for ecom professionals too. We've created a culture where people love where they work, and to put it simply, we're in business to create exceptional growth opportunities for s360ers. We empower s360ers to experience career firsts that they wouldn't get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts. Our work environment is built around inclusivity, mutual respect, and built on a foundation of 'attitude creates ability' culture, which means we value the way you approach work, not just the skills you have. This means you'll be joining a team of s360ers who are passionate about what they do, keen to collaborate, and will work hard to their best for their clients, but also have fun along the way. Benefit & Perks We're excited to have created a genuinely great place to work everyday, but also back this with a market leading range benefits & perks that include: Hybrid working with 40% of time in the office based on a schedule that suits you Flexible working hours and ability to work remotely internationally Between £250- £2,000 annual professional development budget based on your seniority. Plus 5 PD days to take time out of work for learning & development 25 days annual leave + your birthday off + 2 MIND mental health days + 1 volunteering day + tenure based additional leave, scaling from year 3 onwards Parental leave policy with up to 6 months at full pay as a primary carer Access to free mental health support and counselling Tech set-up including new iPhone & contract and a "home working tech kit" Summer Fridays! Early finishes in June, July & August 4% employer pension contribution and access to Penfold Pensions, the UK's leading private pension provider As part of s360, our London team is backed by the resources, technology & AI solutions of a 300-person agency. You'll have the chance to work on global brands, collaborate with our international teams and travel, so we look for candidates with a global outlook. Be yourself, we like you that way. At s360 UK, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages and supports everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Applying for the Role To apply for a role here, please send your CV and make sure to include a cover letter (or similar!) in your application. A successful cover letter will tell us a bit about you, why you love Digital Growth/Client Service and what stands out about joining the team. NOTE: Due to the competitive nature of this field, applications without cover letters will not be considered.

Reporting to: Software Commercial Strategy Director / Group Marketing Director Conditions: Full-time, Salaried This pivotal role leverages deep knowledge and practical experience in music and audio production to cultivate a thriving community ecosystem. You will be instrumental in driving demand and growth for our software subscriptions and perpetual sales across Solid State Logic, Harrison, and Slate Digital. The primary focus will be on developing and executing engaging content and customer success programs for our core subscription offerings, including processing plug-ins, virtual instruments, mastering platforms, and DAWs. Key Duties: Community & Content Strategy: Develop and execute a comprehensive strategy to build a vibrant and engaged user community. This includes creating exclusive content (tutorials, articles, videos), course media, online events (webinars, AMAs), and targeted promotions to attract new users and enhance retention. Artist & Influencer Engagement: Identify, recruit, and manage relationships with key artists, producers, influencers, and strategic partners to expand our content programs and amplify brand messaging. Customer Success & Loyalty: Design and implement loyalty programs and initiatives focused on personalized user experiences, offering exclusive access to content, events (live streams, trade show activities, product previews), and special promotions to drive subscription growth and user satisfaction. Educational Program Support: Collaborate closely with education team to amplify their initiatives and resources. Leverage educational content for broader community engagement, distribute materials through community channels, and channel relevant community feedback back to the Educational Programs team. Platform Management: Establish and manage an online community platform for users and prospective customers to connect, share knowledge, provide feedback, and engage with our brands. Content Creation & Curation: Produce high-quality, technically accurate, and engaging content (written, video, interactive) showcasing the practical application and benefits of our software products. This includes music production course materials for self-certification and educational partnerships. Performance Analysis & Reporting: Monitor, analyze, and report on community engagement, content performance, and customer success metrics to identify trends, optimize strategies, and inform product development. Cross-Functional Collaboration: Work closely with marketing, sales, and product development teams to ensure content and community initiatives are aligned with overall business objectives and brand strategies. Qualifications: Educated to degree level or recognised higher level qualification in music and audio production. Experience: Demonstrable music production experience with a strong understanding of how software tools (plug-ins, DAWs, virtual instruments) are utilized in professional workflows. Proven ability to showcase and explain the use of audio software effectively. Experience creating and presenting video content across multiple digital formats is highly desirable. Excellent written communication skills, particularly for technically focused content. A genuine passion for audio creation, music technology, and production is essential. Experience in community management, customer success, or content marketing within the software or music technology industry is a plus. Collaborative team worker with good interpersonal skills. Highly organised, detailed and a confident communicator Ability to work on own initiative and to deadlines. Enthusiastic, energetic and upbeat Good level of common sense and professional work ethic Creative and willing to 'have a go' at new things How to Apply: Please send your CV and a brief cover letter explaining why you're a perfect fit for this role. To apply for this position, you must already have the right to work in the UK. General Data Protection Regulations Notification: Your personal information will be used by Solid State Logic for recruitment and its administration. The company limits the storage of your data to the required period and therefore, we will only retain your personal information for as long as you are in an application process. Once all application procedures have been completed, your data will be deleted. By applying for this position, you are confirming your acceptance of these conditions. By submitting this form you agree to have your data processed in the method defined in the privacy policy .

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. StackAdapt is hiring a London, UK-based Manager of Client Services (MCS) within the revenue organization. Reporting to the Director of Client Services, the MCS will lead a high-performing team of Account Managers with a focus on driving account retention, uncovering growth opportunities, and delivering industry-leading customer service. This role is centered on building a team culture rooted in commercial excellence, while also overseeing major client initiatives and developing strong relationships with key customers as a senior strategic partner. StackAdapt is a remote first company. We will be prioritizing candidates located in the UK for this role. What you'll be doing: The MCS will lead a team of Account Managers (AMs) ensuring alignment with company objectives and fostering a collaborative environment focused on account retention, revenue expansion, and proactive growth strategies Track, monitor, and evaluate quarterly revenue targets given to each AM on the team, where account retention and growth are the main objectives. Coach the AMs to make strategic plans to achieve objectives and capitalize on opportunities within their portfolios, while providing proactive help with the team's largest and high-potential accounts. Reinforce a commercial mindset within the team, ensuring AMs are empowered to own the full client lifecycle, from onboarding through renewal and expansion. Lead hiring, onboarding, and performance-planning efforts to build a high-performing, client-first team culture, ensuring each team member has an individualised growth plan. Identify opportunities to increase efficiency within the team, such as the development of tools, procedures or processes, or team education. Oversee major client initiatives and build strong relationships with key customers, acting as a senior point of contact and strategic consultant. Take a proactive approach working with Brands and Agencies in planning and scaling the business to achieve high growth plans and optimal performance. Provide in-depth client consultation on StackAdapt DSP, including campaign setup, performance insights, optimization strategies, and new growth opportunities to meet KPIs. Help own the client support structure and portfolio product needs, along with translating the needs of our clients to inform our product strategy. In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education. Advocate for and represent the Client Service team's best interests, sharing feedback and providing ideas to bring solutions to any relevant issues. Travel as necessary. What you'll bring to the table: Extensive media experience and programmatic knowledge Real Time Bidding/programmatic expertise (DSP, Ad Network) 3+ years of experience managing a team Willingness to lead from the front, with a proven ability to inspire and energize teams Established track record of overcoming challenges, driving solutions, and making data-driven decisions Foster a culture of trust, transparency, collaboration, and accountability 5+ years of experience in account management, planning, and execution in the programmatic space Proactive and creative problem-solver with the ability to work in a growing and fast-paced environment Detail and process-oriented thinker with superior organizational and time management skills Proven success in managing client relationships and assisting in growing revenue. You have a track record of retaining and growing accounts by understanding client needs, delivering measurable results, and leading teams with a growth-focused mindset. The ability to grasp and communicate technical concepts and platform-based knowledge Ability to drive cross functional collaboration and demonstrate contribution and adoption of the solutions you design Strong interpersonal, verbal and written communication skills Familiarity with the latest digital advertising trends and ideas Huge bonus if you've used StackAdapt! StackAdapters enjoy: Competitive salary Private Medical Insurance cover Auto-enrolment into the company pension scheme Work from home reimbursements Coverage and support of personal development initiatives (conferences, courses, etc) An awesome parental leave policy A friendly, welcoming, and supportive culture Our social and team events (virtually!) Take part in our walk and wander policy and work anywhere in the world StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you're comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best Places to Work 2023 for the UK 2024 Best Workplaces for Women and in Canada by Great Place to Work DSP on G2 and leader in a number of categories including Cross-Channel Advertising

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. The Opportunity At Sephora UK, our mission is to create the most loved beauty community in the world. As our new Senior Operations Manager, you'll play a pivotal role in shaping how that vision comes to life across our entire store network. Leading operational excellence nationwide, you'll take full ownership of both business-as-usual operations and new store openings, ensuring every Sephora store is operationally ready to deliver an exceptional, elevated experience. From implementing and evolving Standard Operating Procedures to overseeing supplier relationships and budget management, this is an opportunity to combine strategic vision with hands-on leadership. You'll also drive cross-functional collaboration with teams such as Supply Chain, IT, VM and HR, ensuring our omni-channel execution is seamless and customer-first. This is your chance to leave your mark on Sephora's growing UK retail business, helping us deliver a truly best-in-class experience for our customers and our people. You Will Also Be Responsible For: Owning the national execution of operational excellence across all UK stores, driving consistency, compliance, and high standards. Leading the rollout and continuous improvement of Standard Operating Procedures (SOPs), including training, implementation and adherence tracking. Supporting the implementation of Health & Safety best practices. Overseeing the digitalisation of store tools and operational processes, delivering scalable, user-friendly solutions. Acting as lead project owner for new store openings in the Operations stream, from planning through to post-opening hyper-care. Coordinating across functions (VM, Supply Chain, IT, Security, HR) to deliver best-in-class new store setups. Managing supplier relationships (e.g. cleaning, security), ensuring service quality, onboarding new suppliers, and resolving issues. Managing assigned operational budgets, including store supplies ordering and cost control. Leading the field implementation of new digital and omni-channel tools, such as Click & Collect, S1, and other operational projects as required. Working closely with the Retail Director and Regional Managers to align and deliver on retail priorities. Managing and developing the Retail Operations Manager, setting clear goals and supporting capability growth. Fostering a collaborative, solutions-focused team culture that aligns with Sephora's brand and retail values. Partnering with internal departments (People, Retail, Projects, Merchandising, IT, Supply Chain, Finance) to shape and align operational priorities. What You'll Bring Combining strategic vision with operational rigour, you'll have a proven track record in multi-site retail operations leadership, with success delivering complex store openings, tool rollouts, or business transformation projects. Your experience managing budgets, vendors, and cross-functional initiatives will help ensure operational excellence across all Sephora UK stores. A strong understanding of store systems, omni-channel retail and digital retail tools means you're ready to lead innovation that enhances the customer experience. Collaborative, solutions-focused, and adaptable, you'll thrive in Sephora's dynamic environment, building trust, embracing change, and delivering results with creativity and confidence. Our Ideal Candidate Will Also Possess: Experience managing vendors, contracts, and operational budgets. Strong stakeholder management skills, with the ability to influence at all levels and collaborate cross-functionally. Demonstrated ability to develop, lead, and inspire teams in a high-performance culture. Strategic thinking balanced with strong executional discipline. Autonomy, adaptability, and creativity, with a proactive, solutions-focused mindset. The ability and flexibility to travel frequently to stores across the UK. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description The Senior Director, Enterprise HR Business Partner will be responsible for providing guidance, direction and strategic HR support to ELT members and their teams. Leading the people agenda of the Enterprise units which they support, aligned to both the business and people strategies which centre around building the workforce required for delivering and running Brambles of the Future. This role will report into the Chief People Officer with a dotted line into their respective ELT members and will have a key focus on transforming our operating model, enhancing our workforce effectiveness and delivery a world class employee experience. Key Responsibilities may include: Serve as a trusted advisor to executive leadership team members and regional HR Business Partners (HRBPs) to develop and implement organizational strategies that enhance business performance across the enterprise capability / function. Provide people leadership for one or more enterprise programs and represent view of ELT members at HRLT Build strong relationships with leadership teams, providing coaching and advice on people-related matters to influence decision-making and promote employee engagement. Lead the implementation of organizational design initiatives, including strategic workforce planning, talent management, and succession planning, to support business objectives. Coach and mentor wider HR professionals, drive development and ensure the team consistently meets organizational goals and HR best practices. Monitor the effectiveness of global HR initiatives and programs, ensuring alignment with broader business strategies and recommending improvements where necessary. Work with Talent & Learning to establish performance management systems and processes to ensure employees are meeting expectations and contributing to organizational goals. About The Person Ability to operate effectively across a matrix and wide range of leadership styles, being an effective influencer and persuasive spokesperson across the entire organisation. Credibility and gravitas across strategic, financial, and operational discussions at a senior level Decision maker, driven by objectives, solutions, and results. A deep understanding of hire to retire employee lifecycle Displays a strong enterprise mindset as we build a more inclusive and productive culture across Brambles Talent & Development expertise to build workforce effectiveness and transform performance management. In-depth knowledge of HR solutions and programs Technological savvy and knowledge of how technology is transforming HR Disruptive HR thinker displaying continuous view on external markets trends and how they reshape organisations The main stakeholders this role supports are based in the UK and Europe and the role will require someone who can work within BST and CET timezones for core hours. Experience and Qualifications Progressive experience in Human Resources Management of a multinational matrixed company Proven strategic HR leader, who supported executive leadership members Experience in successfully leading global transformative initiatives (incl. organizational development) Demonstrate project leadership and proven capability in leading change Remote Type Hybrid Remote Skills to succeed in the role Adaptability, Business Strategies, Collaboration, Cultural Transformations, Culture Strategy, Data-Driven Decision Making, Digital Literacy, Emotional Intelligence, HR Strategy, Inclusive Leadership, Innovation, Inspiring Others, Leadership Team Development, Motivating Teams, Organizational Development (OD), Prioritization, Stakeholder Engagement, Strategic Thinking, Talent Development We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .