80 jobs found

Ecommerce Manager Role Type : Full Time Department: Ecommerce Reports to : Head of Direct to Consumer Location : London Office About the Role: We are seeking a commercially driven and technically adept Ecommerce Manager to own our Shopify platform, UX, and website optimisation strategy, as well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce Platform & Development Working with the Head of DTC, define, prioritise, and execute the ecommerce development roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user experience. Operational Efficiency & Process Optimisation Drive efficiency by streamlining ecommerce processes and optimising system workflows. Work closely with internal teams to enhance omnichannel capabilities and ensure seamless online-to-offline integration. Identify and implement automation opportunities to improve operational effectiveness. Stakeholder Management & Collaboration Partner with the CRM, digital marketing, and retail teams to ensure cohesive omnichannel strategies. Act as a bridge between technical and non-technical stakeholders, ensuring clear communication of development priorities. Stay ahead of ecommerce trends and emerging technologies to keep Derek Rose at the forefront of digital innovation. Skills & Experience Required Proven experience in ecommerce product management, ideally within a luxury retail brand environment. Strong expertise in Shopify and its ecosystem, including third-party integrations. Experience managing external digital agencies and technical teams. Deep understanding of UX/UI best practices and frontend performance optimisation. Experience improving website performance through customer insights and data-driven decision-making with a proven ability to leverage insights from third party tools such as GA4 and Mouseflow. Strong problem-solving skills with a focus on website functionality and customer experience improvements. Excellent communication and stakeholder management skills. Experience with process automation and system efficiency improvements. Strong project management skills with experience working with different delivery models. Good knowledge of Microsoft Excel Desirable Skills Experience working within omnichannel retail environments. Familiarity with ecommerce analytics and A/B testing platforms. What We Offer Pension contribution. 25 days annual leave, plus bank holidays. Generous staff discount and regular sample sales. Yearly eye testing. Confidential wellbeing and mental health support services. Office social events. Potential for hybrid working upon completion of probation. Our Mission We understand that our customers want to look good, feel good, and make the most of their free time. As a life-loving brand, we design exclusively for free time, pioneering products that enhance relaxation and enjoyment. If we can make these moments one percent more enjoyable, more confident, and more comfortable, we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer's sense of well-being is what we call Feel-good Living. Our Values: We are Life-Loving, Pioneering, Approachable, and Discerning. To apply, please use the 'Make this job yours' button below. Direct applications only. No recruitment agencies. If you do not hear back from us on this occasion, thank you for applying, but we will not be taking your application further on this occasion.

Ecommerce Manager Role Type : Full Time Department: Ecommerce Reports to : Head of Direct to Consumer Location : London Office About the Role: We are seeking a commercially driven and technically adept Ecommerce Manager to own our Shopify platform, UX, and website optimisation strategy, as well as manage our digital roadmap. This role will oversee the performance and evolution of our ecommerce site, working closely with our digital agency to drive continuous improvements in customer experience and conversion. The ideal candidate will be a Shopify expert with a strong understanding of DTC ecommerce best practices, website performance optimisation, and process efficiencies. Key Responsibilities: Ecommerce Platform & Development Working with the Head of DTC, define, prioritise, and execute the ecommerce development roadmap. Act as the primary liaison between the business and the digital agency, ensuring effective delivery of technical improvements. Manage website enhancements, ensuring they align with business objectives and customer needs. Maintain a deep understanding of the Shopify ecosystem, apps, and integrations to optimise performance. Website Optimisation & Customer Experience Identify and address customer friction points to improve website usability and performance. Take practical, insight-driven approach website improvements. Use qualitative and quantitative insights (e.g., customer feedback, heatmaps, and analytics) to inform enhancements. Continuously refine the online shopping journey to increase engagement and improve overall customer satisfaction. Advocate a UX and Luxury focused mind set, ensuring teams and partners deliver an intuitive and seamless user experience. Operational Efficiency & Process Optimisation Drive efficiency by streamlining ecommerce processes and optimising system workflows. Work closely with internal teams to enhance omnichannel capabilities and ensure seamless online-to-offline integration. Identify and implement automation opportunities to improve operational effectiveness. Stakeholder Management & Collaboration Partner with the CRM, digital marketing, and retail teams to ensure cohesive omnichannel strategies. Act as a bridge between technical and non-technical stakeholders, ensuring clear communication of development priorities. Stay ahead of ecommerce trends and emerging technologies to keep Derek Rose at the forefront of digital innovation. Skills & Experience Required Proven experience in ecommerce product management, ideally within a luxury retail brand environment. Strong expertise in Shopify and its ecosystem, including third-party integrations. Experience managing external digital agencies and technical teams. Deep understanding of UX/UI best practices and frontend performance optimisation. Experience improving website performance through customer insights and data-driven decision-making with a proven ability to leverage insights from third party tools such as GA4 and Mouseflow. Strong problem-solving skills with a focus on website functionality and customer experience improvements. Excellent communication and stakeholder management skills. Experience with process automation and system efficiency improvements. Strong project management skills with experience working with different delivery models. Good knowledge of Microsoft Excel Desirable Skills Experience working within omnichannel retail environments. Familiarity with ecommerce analytics and A/B testing platforms. What We Offer Pension contribution. 25 days annual leave, plus bank holidays. Generous staff discount and regular sample sales. Yearly eye testing. Confidential wellbeing and mental health support services. Office social events. Potential for hybrid working upon completion of probation. Our Mission We understand that our customers want to look good, feel good, and make the most of their free time. As a life-loving brand, we design exclusively for free time, pioneering products that enhance relaxation and enjoyment. If we can make these moments one percent more enjoyable, more confident, and more comfortable, we have fulfilled our role. This contribution towards an elevated quality of life and, ultimately, our customer's sense of well-being is what we call Feel-good Living. Our Values: We are Life-Loving, Pioneering, Approachable, and Discerning. To apply, please use the 'Make this job yours' button below. Direct applications only. No recruitment agencies. If you do not hear back from us on this occasion, thank you for applying, but we will not be taking your application further on this occasion.

Actively participate in the development of the organization through excellent management of the Bulgari store, achieving sales objectives, and supporting the sales team as a coach, while delivering exceptional service to clients. Job responsibilities Business Management Manage the boutique to achieve sales objectives and store KPIs, spending most of the time on the shop floor with the sales team and clients. Contribute to defining action plans based on mystery shopping and Voice of the Client results, ensuring their implementation. Client Management Proactively recruit new customers, promote and organize events to generate new business opportunities. Participate in social events to engage with clients and the community. Nurture relationships with clients both in-store and outside, implementing client database activities as per marketing guidelines. Address client concerns and disputes to ensure customer satisfaction is restored. Team Management Coach the sales team to deliver a unique and memorable shopping experience, focusing on customer service, storytelling, and selling skills. Develop the team through observation and feedback during sales activities and structured meetings. Collaborate with Sales Trainers on training plans and follow-up. Ensure team participation in training sessions to enhance knowledge on collections, selling techniques, brand stories, and security. Master of the House Maintain the store's good condition, safety, and proper functioning, ensuring adherence to visual merchandising and grooming standards. Manage store stock efficiently, proposing corrective actions based on KPIs. Ensure compliance with company policies, including discounts. Enhance the client experience through digital tools and processes. Drive store engagement on omnichannel initiatives and promote a change mindset. Market Knowledge Maintain deep knowledge of the store environment, including locations, events, and marketing activities. Stay informed about market trends, competitors, product offerings, and pricing strategies. Profile Technical skills Knowledge of store procedures and processes.

Press Tab to Move to Skip to Content Link Type of contract:Permanent, Full Time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences? Join Sephora, as we seek an enthusiastic Customer Experience Manager to elevate our team and ensure every customer enjoys a remarkable visit. You will embody the Sephora spirit, leading by example and providing support in challenging situations to guarantee client satisfaction. In this pivotal role, you will focus on coaching and training your team to meet both commercial and operational key performance indicators (KPIs). You'll take on floor leadership responsibilities, analysing overall customer satisfaction and proposing actionable plans to enhance the experience. Collaborating closely with the Beauty Supervisors, you'll work to maximize our customer satisfaction through outstanding service. Responsibilities Customer Experience Craft a strategic vision for an omni-immersive customer experience by forging collaborations across departments to position Sephora as the premier beauty destination and enhance brand loyalty. Leverage advanced CRM strategies to cultivate long-term customer relationships and tailor communications based on data insights. Innovate beauty services and class offerings that showcase Sephora's expertise and deepen brand affinity. Rigorously analyse service metrics to identify strengths and opportunities for customer experience enhancement. Proactively address customer feedback through targeted initiatives that elevate overall satisfaction and loyalty. Design memorable customer journeys through tailored recommendations that ensure each visit feels unique. Enhance collaboration with the Beauty Hub to streamline processes and deliver cohesive, engaging services. Foster a customer-centric sales environment where every team member understands their role in driving satisfaction and growth. Team Management Develop training programs that empower Beauty Advisors and Supervisors (Makeup, Skincare, Fragrance, Services) with essential skills and knowledge. Cultivate a collaborative team environment that encourages synergy and open communication among team members. Monitor and enhance team effectiveness through regular performance assessments and constructive feedback. Streamline team scheduling to ensure optimal service coverage while balancing business needs with employee well-being. Encourage knowledge sharing to enhance team capabilities, facilitating workshops and peer learning sessions. Identify skill gaps through targeted training initiatives, ensuring team members develop in line with industry standards. Foster leadership development within the team to cultivate future leaders aligned with Sephora's values. Align team goals with the broader organizational strategy, ensuring every member understands their contribution to Sephora's mission. Collaborate with the recruitment department to attract and hire top talent for the store. Inspire a high-performance sales culture among store teams, motivating them to exceed expectations through shared goals. Champion a culture of excellence focused on customer satisfaction, ensuring team alignment with Sephora's core values. Drive strategic sales initiatives using data insights to inform decision-making that aligns with market trends. Align marketing strategies with customer engagement efforts to ensure promotions resonate and drive traffic. Maximize Beauty Hub engagement through partnerships and events that enhance customer interaction and appointment bookings. Utilize sales analytics to inform strategic decisions, identifying performance gaps and optimizing tactics. Embed feedback into strategic planning for future sales initiatives, grounding decisions in real-world insights. Create strong partnerships with brands to elevate product offerings and co-develop promotions that enhance store performance. Develop engaging masterclasses that showcase brand expertise and position Sephora as a leader in beauty education. Skills: Proven experience in customer experience management, preferably in the retail or beauty industry Strong leadership and motivational skills Excellent communication and interpersonal abilities Knowledge of omnichannel strategies, CRM systems, and retail services Familiarity with beauty services and industry trends Analytical mindset and proficiency in data analysis tools Ability to work collaboratively with cross-functional teams Proficiency in MS Office suite and other relevant software applications Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Business Unit: Store Support Centre (SSC) Time Type: Full-time Description & Requirements who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive and growth-focused environment for our people. about this team Reporting into the Sr Manager, Omni you are part of the digital team which focuses on delivering elevated digital experiences to our guest online and instore. about this role Through your leadership and in close partnership with your cross functional partners you will champion a clear vision and lead the Omni Inventory and Fulfilment experience's function focusing on 2 key pillars: Inventory optimization: increasing the inventory availability and visibility across channels Fulfilment experiences: creating choice and convenience for guests' delivery experiences what you will do Create and champion the EMEA omni fulfilment experiences vision in partnerships with teams regionally and globally in alignment with enterprise and regional priorities. Set a clear strategy to advance capabilities within Inventory & Fulfilment, based on best in class experiences from competitors, new emerging technologies, guest data & feedback. In partnership with FP&A own cost & profit forecasting, tracking and identify optimisations through detailed scenario modelling based on digital KPI and operational impacts. Monitor and optimize all fulfilment and inventory experiences and operations from sourcing logic to last mile experience. Set and direct actions from all critical operational KPI's within inventory and fulfilment. Manage all senior stakeholder communication around inventory & fulfilment programs, declared revenue and cost savings, identify risks and update on future opportunities to senior leaders on a regular basis. Lead bringing to market, operationalize, monitor and optimize new Inventory & Fulfilment programs across the EMEA region (e.g. multi-node, inventory intelligence, SFS, STS, BOPIS, new carriers, net new delivery experiences). Build out robust business cases with clear revenue and profit implications of all net new fulfilment and inventory experiences. Input into strategic planning process to gain investment for priority initiatives. Own scenario modelling and create a configurable toolset to delivery on the KPI, revenue and cost optimisations across all delivery experience. Set new charged for delivery experiences and optimise those for conversion and cost. Partner with loyalty teams to understand opportunities within our loyalty guest segments for inventory & fulfilment experiences. Bridge the gap between regional business and central product and technology groups to ensure successful delivery of new fulfilment and inventory-oriented capabilities. Partner with global INTL Digital and Omnichannel teams to define future strategic initiatives roadmap and priorities across all Fulfilment & Inventory intiatives. Input into prioritisation, manage requirements and make critical decisions on scope and operational roll out plans. Identify operational constraints and capability maturity required for all initiatives and ensure regional teams are setup for growth and initiative launches and scale. Lead team to deliver product marketing (training, onboarding, ongoing communication) for existing and future fulfilment programs Regional/local market insights gathering to inform future strategies and enhancement for global and local capabilities. Lead and develop a team of high performing individuals delivering into your team mandate. Activate talent through our leadership frameworks. Identify and lead with priorities, highlight future resource planning and constraints and input into Snr. Manager on team evolution. Set clear accountabilities, OKR's, strategic progress tracking to lead mandate through team Qualifications A personally responsible self-starter with an entrepreneurial mindset. Ability to understand and solve complex problems. Passion for omni, omni technology and guest experience. years+ work experience and previous managerial experience in retail or digital environment. Well organized with an ability to manage multiple priorities. Vertical retail and/or project management skills. Comfortable coordinating, influencing and presenting to multiple cross-functional stakeholders, often across different hierarchical levels within the organization. Must haves Uniquely you-we value difference and want you to as well. Enjoys working cross-functionally in a fast-paced environment. Possesses an entrepreneurial spirit and continuously innovates to achieve great results. Pioneering self-starter, motivated by doing things differently and successful in an innovative, goals-oriented environment. An inclusive mindset, listening intently and communicating with honesty and empathy. Experience in enrolling, inspiring, influencing and bringing out the best in others. Has fun while delivering great results. Your role is classified as Hybrid under our global SSC Hybrid Workplace Policy. This role is classified as Hybrid under our SSC Workplace Policy: In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request.

We are Asia's largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We're a full-featured platform with services including online store opening, social commerce, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce. WHAT YOU'LL BE DOING: • Learn about the complete lifecycle management of a product, from conducting thorough market research and requirement analysis to product planning, design, development, testing, successful product launch, and seamless operation, under the guidance of product managers. • Participate in cross-functional team collaborations, understand the roles and responsibilities of different teams, and learn how to communicate and collaborate effectively with team members from different cultural backgrounds. • Conduct market research, including customer interviews, surveys, and data analysis, to identify customer needs and preferences in different regions and cultures. • Assist in product planning and development, including product design, technical architecture, and quality assurance. • Collect user feedback and analyze data, assist product managers in product optimization and iteration. • Learn about product marketing and user training, improve user engagement and satisfaction. • Participate in the company's international product strategy formulation and business expansion, understand the company's strategic planning, and market competition in different regions. • Willingness to travel frequently and potentially relocate for international assignments. WHO WE ARE LOOKING FOR: • Bachelor's degree or above in computer science, information management, marketing, business administration, or related fields. Candidates with 1-3 years of relevant work experience are welcome to apply. • Demonstrate strong analytical and problem-solving skills, with the ability to identify and understand customer needs effectively. • Familiarity with product design and development processes and knowledge of agile development methodologies and project management tools. • Exhibit exceptional communication and collaboration skills, and ability to work effectively in a cross-functional team environment. • Display strong learning and adaptability skills, and willingness to learn new technologies and skills. • Display a keen interest in the international product management field. • Possess permanent residency in the country of employment. • Willingness to travel frequently and potentially relocate for international assignments. WHY YOU SHOULD JOIN US: • We provide training for newcomers to understand industry best practices. • We have check points to keep newcomers motivated and learn various skills. • We work in a fun, collaborative open space where we encourage creativity and ideas flow freely. • You'll be able to steer the future roadmap to improve our products, big or small, and see the results of your products reach our customers. • Get to work with flexible working hours. Our priority is on getting the job done. • Flat structure environment, you will be able to work independently and make your own choices.

Salary range: up to £45,000 Location: London/Birmingham Company Overview: Drivvn is a fast-growing B2B SaaS company transforming the automotive industry through cutting-edge eCommerce solutions. Founded in 2020 and operating as a wholly owned subsidiary of the TCC Group, Drivvn empowers major automotive brands like Stellantis, Ford, Volvo, and Volkswagen to deliver seamless online vehicle buying experiences. More recently it has entered the vehicle leasing space, working with MHC and Leasys. Its digital retail platform supports every stage of the automotive sales and leasing journey-from vehicle configuration to financing-while enabling real-time integration and omnichannel capabilities. The company predominantly operates in Europe, with plans for expansion. Drivvn generated approximately £8 million in revenue for FY24. Role Overview Drivvn is seeking a dynamic and results-oriented Marketing Executive to support our marketing efforts at a fast-growing automotive SaaS startup. As part of the Operations team, you will play a key role in driving brand visibility, supporting customer acquisition, and helping shape the external perception of the business through strategic marketing initiatives. This is a hands-on, varied role in a fast-paced environment where you'll have the opportunity to work across digital marketing, content creation, and sales enablement. A critical aspect of the role will be developing powerful sales presentations and pitch decks that are not only creatively compelling but also aligned with our brand guidelines and commercial objectives. We're looking for someone with a creative mindset and an exceptional eye for detail who can distill complex ideas into clear, visually engaging formats for client-facing materials. Why we need you As part of our plans to accelerate growth, we are looking for somebody to create our inbound marketing channel and increase inbound opportunities over time. Key Responsibilities: Sales Enablement & Pitch Development Pitch Deck Creation : Lead the development of impactful, visually polished pitch decks and sales materials that communicate our value proposition effectively to automotive clients. Creative Storytelling : Work closely with the sales and leadership teams to craft persuasive sales narratives tailored to specific client segments and use cases. Brand Advocacy : Ensure all pitch materials are consistent with drivvn's brand guidelines, maintaining high standards of design, tone, and message clarity. Collaborate with Sales : Partner with the sales team to understand client needs and build targeted assets that support conversion and engagement. Marketing Campaign Execution Support Strategy Execution: Assist in delivering marketing campaigns focused on brand awareness and lead generation. Content Development: Create engaging written and visual content for social media, email, blog posts, and case studies, always aligning with brand tone and marketing goals. SEO and Website Support : Contribute to SEO activities and ensure marketing content is optimized for performance across digital channels. Digital Marketing & Social Media Social Media Management: Manage company social media channels (LinkedIn, Instagram) creating and scheduling posts that resonate with our target audience. Digital Campaigns : Support paid digital advertising efforts, assisting with campaign setup, monitoring, and performance reporting. Performance Analysis : Track marketing KPIs and provide insights that drive continuous improvement. Market Research & Insights Audience & Competitor Research: Conduct research to inform campaign strategy, audience segmentation, and positioning. Insight Gathering: Use customer and industry insights to support message development and improve content relevance. Cross-Functional Collaboration Collaboration: Work with internal teams to translate product capabilities and customer feedback into compelling marketing materials. Qualifications & Skills: Essential Experience: 5+ years in a marketing role, ideally within an agency, SaaS, automotive, or technology-focused company. Pitch & Presentation Skills: Proven experience creating sales decks and presentations with strong visual and narrative impact. Creative Thinking: Ability to turn ideas into clear, engaging, and brand-aligned visual stories. Digital Marketing Knowledge: Familiarity with SEO, social media, content marketing, and paid digital campaigns. Content Creation: Strong writing and editing skills, with a portfolio of digital or marketing content. Design Sensibility: Good understanding of layout, typography, and branding. Familiarity with tools like PowerPoint, Google Slides, Canva, or Adobe Creative Suite is a plus. Communication: Excellent verbal and written communication skills with great attention to detail. Collaboration: Team-oriented, proactive, and comfortable working across departments. Desirable Marketing Software Knowledge: Experience with platforms like HubSpot, Google Ads, LinkedIn Ads, and CRM tools. Industry Knowledge: Interest in or experience with the automotive or e-commerce technology space. Event Exposure: Some familiarity with trade shows or industry events is welcome but not essential. Our Process We break it up into 5 stages: Initial call with a member of our People team (15 mins) A culture interview to check that your values align and to learn more about drivvn (30 mins) Discovery task set to complete and present your task and time to ask questions about your past-experience (60 mins) - With Product Design Lead Manager Final interview with CEO (45 mins) We'll let you know if you're invited to an interview or not. But, as a small team with a lot of applications to consider, we can't give individual feedback on each application.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results. The Assistant Store Manager reports to the Store Manager. Responsibilities: 1. Strategic: - Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved - Support the execution of business plans to accelerate the business forward and remedy opportunities 2. Culture: - Be an ambassador to the brand and promote the culture of Rails internally and externally - Ensure store atmosphere upholds the image of the brand 3. Client Centric: - Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall - Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) - Solution oriented approach to finding resolutions to customer service issues 4. Marketing & Community: - Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development - Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention 5. Team Leadership: - Support a positive work environment with teams and throughout store network including cross functional partners - Attract, retain talent from outside of the store - Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization - Support performance management initiatives with store teams - Attend and lead store meetings as required by the business (Store Level and Corporate) - Ensure that work schedules are aligned with store goals - Ability to manage and resolve conflict in the workplace 6. Visuals: - Ensure the image of the store is in line with corporate standards and store team is upholding these standards - Ensure VM of the store is completed in accordance with VM guidelines, with a mindfulness of local business trends 7. Operations: - Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required - Initiate and ensure the completion of merchandise receipts and transfer requests - Protect all company assets including cash handling, inventory, expenses etc. - Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise - Oversee omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs - Ensure that all the processes are compliant with legal, safety, and internal procedures - Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward - Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: - At least 2+ years of experience in a retail managerial position - Fashion enthusiasts and retail experience within women's and men's apparel preferred - Ability to effectively create, manage and adhere to deadlines - Familiar with key retail performance indicators - Adaptable, a sense of openness, active listener, and compassionate - Advanced organizational skills, writing and communication skills - Expertise in Microsoft Office 365 Suite - Comfortable and savvy with computer technology, including PC and iOS devices - Travel approximately 10% of the time - Ability to climb ladders - Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

OASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres.As our clients' single source partner for infor OASIS Group is the largest privately-owned information management provider in Europe, securing and managing over 115 million barcoded items, 200TB of digital data, and scanning more than 17 million images per month.Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries.Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres.As our clients' single source partner for infor Show more Skills and attributes Relationship Building Work Well Under Pressure Strong Problem Solving Skills Proficiency in Salesforce Proficiency in Pardot Experience in B2B Marketing Description The Role We're seeking a strategic and results-driven Head of Growth Marketing to lead our demand generation, and campaign strategy across the UK&I and BeNe regions. You will work alongside a dedicated commercial team under the Chief Revenue Officer and collaborate cross-functionally with product, strategy, sales, and client care to identify, plan and enable pipeline generation across the business. Marketing has seen significant recent investment, including a full brand refresh, new website and marketing automation tools and development of an agency support ecosystem. We're starting to see early results from our demand generation campaigns and are now looking for an ambitious growth leader to build on that momentum-owning the full-funnel marketing strategy and delivering measurable growth outcomes. Key Responsibilities Own the regional growth marketing strategy with a focus on pipeline creation, lead conversion and revenue contribution. Design and deliver full-funnel campaigns targeting decision-makers in sectors such as Legal/Notaries, Financial Services, Public Sector, Healthcare, Energy, Construction, and Housing. Translate business priorities into actionable marketing plans with defined objectives, target segments, channel strategies and KPIs. Launch and scale product and service campaigns that fuel cross-sell, upsell, and new customer acquisition. Champion a test-and-learn culture to identify opportunities for optimisation and innovation. Lead and mentor a small in-house team and oversee agency relationships to scale delivery of key programmes. Demand Generation & Channel Management Lead omnichannel campaign activation across digital, social, email, content syndication, paid media and events. Partner with Sales to align on lead qualification, nurture flows and pipeline progression. Continuously review performance by channel and segment to ensure maximum ROI. Data-Driven Marketing Build and refine data strategies, leveraging segmentation, intent signals and behavioural insights to increase engagement and conversion. Work with team to ensure CRM and marketing automation systems (e.g. Pardot) are being fully utilised for campaign personalisation and performance tracking. Drive a culture of measurement, defining KPIs, generating insights, and communicating impact to senior stakeholders. Content & Messaging Collaborate with the subject matter experts and specialist content providers to develop compelling messaging and creative assets tailored to audience pain points, industry context, and decision-making stages. Strengthen owned and earned channels to grow reach, build trust, and increase engagement. Champion the development of brand narrative and positioning to improve visibility, trust and reputation across current and new target markets. Act as a strategic leader and day-to-day campaign mentor for the team; guiding execution and embedding continuous improvement to ensure best-in-class campaign execution. Partner with Sales, Product, and Insight functions to introduce tools, workflows and tactics that improve campaign impact and alignment. Manage external agencies and suppliers, ensuring timely, on-budget delivery and high creative standards. Ensure brand consistency and marketing excellence across all touchpoints. Manage the financial planning, tracking and cadence to drive evidenced return on investment across marketing activities. Candidate Requirements Significant B2B demand generation experience with a proven track record in growth marketing across multiple regions, preferably with some digital product marketing experience. Confident operating at both strategic and operational levels; translating commercial goals into scalable, data-informed marketing initiatives, alongside the ability to define and articulate competitive positioning to support demand generation. Expertise in multichannel B2B marketing including digital, paid media, events, marketing automation and content marketing. Skilled in using CRM and automation tools (e.g. Salesforce, Pardot) to drive segmentation, nurture and performance tracking. Experienced in building strong relationships with sales and contributing directly to pipeline progression, including a comprehensive understanding of sales processes and marketing activation through customer buying cycles. Strong people leadership and cross-functional collaboration skills. Resilient, resourceful and collaborative team player with excellent organisational skills. Analytical, creative, results-oriented and committed to continuous improvement. Fluent in English and (preferably) Dutch. The Company is required by law (Immigration Act 2016) to have proof of right to work in the UK, prior to commencement of employment. The Company is required to conduct a background screening check as set out by the British Standards Institution BS7858 prior to commencement of employment. OASIS is an equal opportunities employer. The Company confirms that our legitimate interests comply with GDPR and data protection. Agencies: When we require external assistance with our vacancies, we will reach out to our PSL supply chain. Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL. Please do not contact individual hiring managers. Paid Time-Off for Vacation and Sick Days OASIS Group is an Equal Opportunity Employer

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on. Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading. First things first: What is this role about? We are Insider, the world's first Integrated Growth Management Platform that is loved by marketers crafting experiences for the world's most renowned enterprise brands. We help enterprise brands connect customer data across channels, predict future behaviour with AI and individualise experiences. We are expanding our Marketing nation across 25 countries and we are currently for our Senior Marketing Manager, Northern Europe . If you are a self-starter who has a passion for B2B Marketing and if you are interested in building up the market presence of a unicorn SaaS company in the biggest market in the world, if you are up for the challenge of your lifetime, this is probably the role for you. Come and join our dynamic Marketing team to create your own playground and take our Northern Europe (United Kingdom, Benelux, Nordics) marketing strategy to the next level . Read on if you want to discover how it feels to become one of us . You 're probably expecting an eye-catching, mesmerising job description that will sweep you off your feet, flavoured with the coolest startup jargons. After all, we're a Sequoia and Riverwood-backed company, with an awarded woman CEO and a team across the globe that takes the word "diversity" very seriously. But that's exactly why we think that nothing says more than the real experience. We're underdogs who believe in the power of actions more than anything else. So we asked our VPs of Marketing, Regional Marketing Managers, Country Managers, and Sales Teams to tell us what they would expect from our Senior Marketing Manager, Northern Europe and this is what they told us Day in and day out of a Senior Marketing Manager, Northern Europe at Insider: Builds and owns the marketing strategy and execution for UK, Benelux & Nordics, working closely with the global marketing team, your local team of marketing specialists, and the local sales team, to increase awareness, drive engagement, generate leads, and support conversion rates Manages all local marketing activities: demand generation, ABM, events, customer marketing, web, content, and PR Owns the event marketing program calendars, organising both Insiders events and industry events, managing all aspects of the projects from speakers recruitment to logistics Creates locally relevant assets to aid with sales and campaigns - case studies, whitepapers, guides, Works closely with sales to measure program performance and lead quality We want you to join us while we are taking a step into the future if you have; Degree in Business, Marketing or a related field +5 years of previous experience in B2B marketing, ideally for a SaaS business Solid leadership skills with experience in building and managing teams. Good knowledge of digital space Experience using marketing automation and CRM tools (e.g. Hubspot, Marketo, Eloqua, Pardot, Salesforce) Strong oral and written communication skills with the ability to create and pitch compelling marketing materials strong creative problem-solving skills Extraordinary attention to detail Excellent event planning and execution skills The ability to maintain a positive attitude We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Please follow Insider on LinkedIn , Instagram , Youtube, and Medium !