Description As Head of Operations, you will take overall responsibility for the operational delivery of the Dŵr Cymru Welsh Water contract. You will lead all operational areas, including direct delivery and reinstatement activities, through the line management of Operations Managers and Reinstatement Operations Managers. You will oversee subcontractor performance, ensure operational programmes are delivered safely and efficiently, and drive continuous improvement across all delivery areas. A crucial part of your role will be to own the operational safety of our delivery teams and ensure full compliance with all health, safety, welfare, and environmental requirements. You will work closely with the client to support the achievement of Outcome Delivery Incentives (ODIs), maintain the contract's committed SLAs, deliver consistently high levels of customer satisfaction, and ensure the contract achieves its P&L targets. You will also liaise closely with planning, customer, Streetworks, commercial, and safety advisors to ensure seamless programme delivery and effective client engagement. Key Responsibilities Provide overall leadership of all operational delivery areas within the Welsh Water contract. Line manage and develop Operations Managers and Reinstatement Operations Managers, ensuring clarity of roles, accountability and performance. Own the operational safety of all delivery teams, ensuring that risk is well managed and that safe systems of work are embedded in all activities. Oversee and manage subcontractor performance, ensuring safe, efficient, and cost-effective delivery. Ensure all work is carried out in full compliance with health, safety, welfare and environmental regulations. Liaise effectively with the Support Services Manager to ensure planning, customer, streetworks, commercial, and safety advisors are linked into and integrated seamlessly with delivery. Maintain compliance with Welsh Water technical standards and specifications and Network Plus quality systems. Work collaboratively with the client to deliver operational programmes that support achievement of ODI targets and committed SLAs. Ensure adequate levels of labour, materials, plant and subcontractor resources are maintained to meet client requirements. Monitor customer service standards, addressing any issues proactively and embedding a right-first-time approach. Engage directly with customers where required to resolve complex or escalated issues, ensuring that Welsh language preferences are respected. Take accountability for achieving contract P&L targets, including monitoring costs, productivity, and value recovery. Provide strong commercial awareness, supporting the commercial team in effective cost capture, billing, and reporting. Motivate, coach and develop teams, ensuring training needs are identified and delivered. Share best practice across operational areas, driving efficiency, performance and continuous improvement. Deputise for the Contract Director and input to NPS executive meetings / reports as required. Experience and Qualifications Proven senior leadership experience in utility operations (clean water preferred). Experience of managing large operational teams, including line management of managers. Strong experience in subcontractor management. Commercial acumen and a track record of delivering against P&L targets. Strong client-facing and collaborative working skills, with a track record of building positive relationships. Relevant qualifications and authorisations. Supervisor Street Works Qualification (NRSWA). Deep excavation knowledge and experience. Health & Safety qualification (e.g. SMSTS, NEBOSH, IOSH) - desirable. Excellent communication, leadership and people management skills. Awareness of and commitment to Welsh language and cultural requirements in service delivery. Proficiency in IT systems including Microsoft Word and Excel. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Nov 30, 2025
Full time
Description As Head of Operations, you will take overall responsibility for the operational delivery of the Dŵr Cymru Welsh Water contract. You will lead all operational areas, including direct delivery and reinstatement activities, through the line management of Operations Managers and Reinstatement Operations Managers. You will oversee subcontractor performance, ensure operational programmes are delivered safely and efficiently, and drive continuous improvement across all delivery areas. A crucial part of your role will be to own the operational safety of our delivery teams and ensure full compliance with all health, safety, welfare, and environmental requirements. You will work closely with the client to support the achievement of Outcome Delivery Incentives (ODIs), maintain the contract's committed SLAs, deliver consistently high levels of customer satisfaction, and ensure the contract achieves its P&L targets. You will also liaise closely with planning, customer, Streetworks, commercial, and safety advisors to ensure seamless programme delivery and effective client engagement. Key Responsibilities Provide overall leadership of all operational delivery areas within the Welsh Water contract. Line manage and develop Operations Managers and Reinstatement Operations Managers, ensuring clarity of roles, accountability and performance. Own the operational safety of all delivery teams, ensuring that risk is well managed and that safe systems of work are embedded in all activities. Oversee and manage subcontractor performance, ensuring safe, efficient, and cost-effective delivery. Ensure all work is carried out in full compliance with health, safety, welfare and environmental regulations. Liaise effectively with the Support Services Manager to ensure planning, customer, streetworks, commercial, and safety advisors are linked into and integrated seamlessly with delivery. Maintain compliance with Welsh Water technical standards and specifications and Network Plus quality systems. Work collaboratively with the client to deliver operational programmes that support achievement of ODI targets and committed SLAs. Ensure adequate levels of labour, materials, plant and subcontractor resources are maintained to meet client requirements. Monitor customer service standards, addressing any issues proactively and embedding a right-first-time approach. Engage directly with customers where required to resolve complex or escalated issues, ensuring that Welsh language preferences are respected. Take accountability for achieving contract P&L targets, including monitoring costs, productivity, and value recovery. Provide strong commercial awareness, supporting the commercial team in effective cost capture, billing, and reporting. Motivate, coach and develop teams, ensuring training needs are identified and delivered. Share best practice across operational areas, driving efficiency, performance and continuous improvement. Deputise for the Contract Director and input to NPS executive meetings / reports as required. Experience and Qualifications Proven senior leadership experience in utility operations (clean water preferred). Experience of managing large operational teams, including line management of managers. Strong experience in subcontractor management. Commercial acumen and a track record of delivering against P&L targets. Strong client-facing and collaborative working skills, with a track record of building positive relationships. Relevant qualifications and authorisations. Supervisor Street Works Qualification (NRSWA). Deep excavation knowledge and experience. Health & Safety qualification (e.g. SMSTS, NEBOSH, IOSH) - desirable. Excellent communication, leadership and people management skills. Awareness of and commitment to Welsh language and cultural requirements in service delivery. Proficiency in IT systems including Microsoft Word and Excel. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Site Agent, you will be responsible for the resources associated with delivering a wide range of Infrastructure Projects and Capital Works, on the existing waste water network across with North West, for our client United Utilities. You will plan, manage and supervise operational teams and supply chain partners, as they carry out schemes and provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our client's expectations. In addition to Health and Safety, customer service is critical to the client. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus's Non-Core services. You will be expected to communicate with customers who are impacted by our work, as and when required. You will work with the design, delivery and commercial teams, to ensure our Non-Core programme of work is delivered safely, to the right quality, on programme and to the clients budget. Key Responsibilities We are looking for someone to have operational supervisory responsibility for waste water projects on the Non-Core Programme and the daily activities that take place on site. We are looking for someone to be site based and regularly visit teams at local site level - reviewing progress and performance and ensuring all standards are adhered to at all times. We are looking for someone to organise all resources for our schemes, including plant, labour, materials and sub-contractors, in the most cost-effective way. We are looking for someone to manage compliance to our Health and Safety procedures on site e.g. weekly checks, inspections, team briefings, audits and work with the teams as required to develop them and support them in reaching their full potential. We are looking for someone to do weekly reporting of the sites to our management team and the client on weekly meetings and calls to update the team on progress, planning and issues. We are looking for someone to be a Health & Safety Representative; undertaking health & safety inspections in and around the workplace, raising health and safety related matters with management and investigating reportable accidents or incidents if and when they occur Experience and Qualifications Experience of working in the Utilities sector and ideally on waste water and Capital works Competence, knowledge and experience in deep excavations, civils, drainage, structures and waste water based schemes. Competence, knowledge and experience in Street Works and Confined Spaces Health & Safety qualification an advantage Awareness of costs and programme awareness Good team management and communication skills Proficient IT skills, including Microsoft Project is preferable Full UK Driving Licence Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Nov 30, 2025
Full time
Description As a Site Agent, you will be responsible for the resources associated with delivering a wide range of Infrastructure Projects and Capital Works, on the existing waste water network across with North West, for our client United Utilities. You will plan, manage and supervise operational teams and supply chain partners, as they carry out schemes and provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our client's expectations. In addition to Health and Safety, customer service is critical to the client. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus's Non-Core services. You will be expected to communicate with customers who are impacted by our work, as and when required. You will work with the design, delivery and commercial teams, to ensure our Non-Core programme of work is delivered safely, to the right quality, on programme and to the clients budget. Key Responsibilities We are looking for someone to have operational supervisory responsibility for waste water projects on the Non-Core Programme and the daily activities that take place on site. We are looking for someone to be site based and regularly visit teams at local site level - reviewing progress and performance and ensuring all standards are adhered to at all times. We are looking for someone to organise all resources for our schemes, including plant, labour, materials and sub-contractors, in the most cost-effective way. We are looking for someone to manage compliance to our Health and Safety procedures on site e.g. weekly checks, inspections, team briefings, audits and work with the teams as required to develop them and support them in reaching their full potential. We are looking for someone to do weekly reporting of the sites to our management team and the client on weekly meetings and calls to update the team on progress, planning and issues. We are looking for someone to be a Health & Safety Representative; undertaking health & safety inspections in and around the workplace, raising health and safety related matters with management and investigating reportable accidents or incidents if and when they occur Experience and Qualifications Experience of working in the Utilities sector and ideally on waste water and Capital works Competence, knowledge and experience in deep excavations, civils, drainage, structures and waste water based schemes. Competence, knowledge and experience in Street Works and Confined Spaces Health & Safety qualification an advantage Awareness of costs and programme awareness Good team management and communication skills Proficient IT skills, including Microsoft Project is preferable Full UK Driving Licence Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Utilities Planner, you will be the key contact before works for the operational team. You will have full accountability for the planning & streetworks aspects of all works before they commence on site. You will ensure that all operational teams are able to undertake their work in line with the received push plans and requested dates as well as compliant with NRSWA and ensure that timescales are adhered to minimising any financial impact to the company. Key Responsibilities Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity Identify noticing issues and apply early intervention, to ensure that all information derived from inspections and other sources is correctly handled to ensure correct response from utilities and other promoters of Street Works activity and to minimise challenges to Section 74 invoices and FPNs Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Skills, Knowledge & Expertise Ideally, you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multitask and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Nov 30, 2025
Full time
Description As a Utilities Planner, you will be the key contact before works for the operational team. You will have full accountability for the planning & streetworks aspects of all works before they commence on site. You will ensure that all operational teams are able to undertake their work in line with the received push plans and requested dates as well as compliant with NRSWA and ensure that timescales are adhered to minimising any financial impact to the company. Key Responsibilities Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity Identify noticing issues and apply early intervention, to ensure that all information derived from inspections and other sources is correctly handled to ensure correct response from utilities and other promoters of Street Works activity and to minimise challenges to Section 74 invoices and FPNs Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Skills, Knowledge & Expertise Ideally, you will have experience working in Utilities previously Experience in a planning / coordinator role Ability to prioritise workload, multitask and work under tight time pressures Excellent communication skills High attention to detail Logical mind Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Scheduler, you will be responsible for effectively planning and coordinating the Company's work through communication with internal and external customers, as well as the management of the business and client database systems. Key Responsibilities Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity Provide customer service to both internal and external customers via telephone and webchat Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Skills, Knowledge and Expertise Exceptional Customer Service skills Good verbal communication skills Resilience to work under time pressures Natural ability to plan and organise Knowledge of planning and scheduling systems would be an advantage Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Nov 30, 2025
Full time
Description As a Scheduler, you will be responsible for effectively planning and coordinating the Company's work through communication with internal and external customers, as well as the management of the business and client database systems. Key Responsibilities Take ownership of the workstreams, coordinating the work from receipt, through to job completion Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity Provide customer service to both internal and external customers via telephone and webchat Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure that all the client and operational requirements are met in a professional and efficient manner Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Skills, Knowledge and Expertise Exceptional Customer Service skills Good verbal communication skills Resilience to work under time pressures Natural ability to plan and organise Knowledge of planning and scheduling systems would be an advantage Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client's contract. Working to meet the needs of the client, you will provide technical expertise and experience, as part of a team, to deliver a first-class service to our customers. You will be able to engineer solutions on site and focus your teams on completing work right first time. You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company's work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Have operational responsibility for the reinstatement teams and their in-day activities Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management Manage all other resources e.g. materials and plant Carry out team briefings with teams on a monthly basis Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur Experience and Qualifications Strong knowledge of NRSWA and reinstatement standards Experience managing reinstatement operations (backfill, tarmac, surfacing teams) Proven leadership and team management across multiple sites Effective planning, scheduling, and resource management Strong focus on H&S compliance, quality, and customer service Commercial awareness - cost control, job costing, and subcontractor management Excellent stakeholder and client communication Analytical, organised, and solution-focused under pressure Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Nov 30, 2025
Full time
Description As a Reinstatement Manager, you will be responsible for managing reinstatement teams working as part of our client's contract. Working to meet the needs of the client, you will provide technical expertise and experience, as part of a team, to deliver a first-class service to our customers. You will be able to engineer solutions on site and focus your teams on completing work right first time. You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company's work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Have operational responsibility for the reinstatement teams and their in-day activities Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management Manage all other resources e.g. materials and plant Carry out team briefings with teams on a monthly basis Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams Manage the defect programme and ensure that KPIs are met and Highway Meetings are attended Use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur Experience and Qualifications Strong knowledge of NRSWA and reinstatement standards Experience managing reinstatement operations (backfill, tarmac, surfacing teams) Proven leadership and team management across multiple sites Effective planning, scheduling, and resource management Strong focus on H&S compliance, quality, and customer service Commercial awareness - cost control, job costing, and subcontractor management Excellent stakeholder and client communication Analytical, organised, and solution-focused under pressure Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
Nov 29, 2025
Full time
Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services . The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities ( Responsibilities to include but not be limited the following) Job Description :- ( Not limited to) Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo's as per business needs. Foster collaboration, knowledge sharing, and innovation across the WFM function. Architect end-to-end WFM processes (forecasting, scheduling, real-time management). Identify and implement optimization opportunities to improve efficiency and accuracy. Ensure processes align with TP BEST WFM framework standards. Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD's and Integrations processes. Partner with IT and vendor teams to ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence). Provide insights and recommendations to senior leadership. Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries. Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists). WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools. IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration. TPS Migration: Current progress, next steps, and completion strategy. Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies Technical Expertise : Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc Analytical Skills : Strong ability to interpret data, identify trends, and propose solutions. Leadership : Proven experience managing WFM teams and driving organizational change. Project Management : Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred. Communication : Excellent stakeholder management and presentation skills. Strategic Thinking : Ability to align WFM processes with long-term business goals. Preferred Qualifications 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role. Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred. Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts). Demonstrated success in delivering WFM infrastructure projects. Familiarity with TP BEST WFM framework or similar global standards. Bachelor's degree in Business, Operations, or related field.
About the Company A leading regional construction company are looking for Financial Director to join their business. Turning over 30m a year currently, this business are a growing presence in the Utilities and Power Infrastructure Sector. Working for recession proof clients including the likes of Scottish Power, this business work to upgrade and maintain power infrastructure across the UK. The business have enjoyed steady growth and are now in a position to recruit a Finance Director to lead an established team who are already well set up with functional systems and process. This role would be suited to an experienced FD, or equally a candidate ready to take the step up into this position. About the Role The Financial Director (FD) will be a key member of the executive team and will play a vital role in the financial management and strategic decision-making process of the company. The FD will be responsible for overseeing all financial aspects of the organisation, ensuring compliance with financial regulations, implementing effective financial strategies, and providing accurate financial information to support business growth. Responsibilities Financial Strategy and Planning: Develop and implement the company's financial strategy in alignment with overall business objectives. Analyse financial data, market trends, and industry benchmarks to identify opportunities for growth and profitability. Prepare and present financial forecasts, budgets, and financial reports to the executive team and stakeholders. Financial Management: Oversee all financial operations, including accounting, budgeting, tax planning, treasury, and cash flow management. Ensure compliance with financial regulations, laws, and reporting requirements. Monitor financial performance, analyse variances, and implement corrective actions when necessary. Develop and maintain effective internal controls and financial procedures. Financial Reporting and Analysis: Prepare accurate and timely financial statements, reports, and analysis for management and stakeholders. Provide financial insights and recommendations to support strategic decision-making. Conduct financial modeling, scenario analysis, and risk assessments to evaluate potential investments and business opportunities. Stakeholder Management: Collaborate with internal and external stakeholders, such as banks, auditors, and regulatory authorities, to ensure smooth financial operations. Build strong relationships with key stakeholders, including shareholders, investors, and board members. Provide financial guidance and expertise to support business negotiations, contracts, and partnerships. Team Leadership: Lead and develop the finance team, fostering a culture of high performance and continuous improvement. Set clear goals and objectives, provide coaching and guidance, and conduct performance evaluations. Promote a collaborative and inclusive work environment, encouraging teamwork and knowledge sharing. About You Bachelor's degree in finance, accounting, or a related field. A professional accounting qualification (ACA, ACCA, CIMA, or equivalent) is highly desirable. Proven experience as a Financial Director role within the construction/utilities/ renewables industry. SME experience is also ideal. Strong financial acumen with a deep understanding of financial management principles, accounting standards, and financial regulations. Track record of successfully implementing financial strategies and driving business growth. Excellent analytical and problem-solving skills, with the ability to interpret complex financial data and provide actionable insights. Strong leadership and team management abilities, with a collaborative and approachable leadership style. Exceptional communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels. Proficiency in financial software and systems If you are a highly motivated and experienced financial professional seeking a challenging role within a dynamic construction company. What's on Offer A competitive basic salary is on offer in line with experience. Full package details are available on request.
Nov 28, 2025
Full time
About the Company A leading regional construction company are looking for Financial Director to join their business. Turning over 30m a year currently, this business are a growing presence in the Utilities and Power Infrastructure Sector. Working for recession proof clients including the likes of Scottish Power, this business work to upgrade and maintain power infrastructure across the UK. The business have enjoyed steady growth and are now in a position to recruit a Finance Director to lead an established team who are already well set up with functional systems and process. This role would be suited to an experienced FD, or equally a candidate ready to take the step up into this position. About the Role The Financial Director (FD) will be a key member of the executive team and will play a vital role in the financial management and strategic decision-making process of the company. The FD will be responsible for overseeing all financial aspects of the organisation, ensuring compliance with financial regulations, implementing effective financial strategies, and providing accurate financial information to support business growth. Responsibilities Financial Strategy and Planning: Develop and implement the company's financial strategy in alignment with overall business objectives. Analyse financial data, market trends, and industry benchmarks to identify opportunities for growth and profitability. Prepare and present financial forecasts, budgets, and financial reports to the executive team and stakeholders. Financial Management: Oversee all financial operations, including accounting, budgeting, tax planning, treasury, and cash flow management. Ensure compliance with financial regulations, laws, and reporting requirements. Monitor financial performance, analyse variances, and implement corrective actions when necessary. Develop and maintain effective internal controls and financial procedures. Financial Reporting and Analysis: Prepare accurate and timely financial statements, reports, and analysis for management and stakeholders. Provide financial insights and recommendations to support strategic decision-making. Conduct financial modeling, scenario analysis, and risk assessments to evaluate potential investments and business opportunities. Stakeholder Management: Collaborate with internal and external stakeholders, such as banks, auditors, and regulatory authorities, to ensure smooth financial operations. Build strong relationships with key stakeholders, including shareholders, investors, and board members. Provide financial guidance and expertise to support business negotiations, contracts, and partnerships. Team Leadership: Lead and develop the finance team, fostering a culture of high performance and continuous improvement. Set clear goals and objectives, provide coaching and guidance, and conduct performance evaluations. Promote a collaborative and inclusive work environment, encouraging teamwork and knowledge sharing. About You Bachelor's degree in finance, accounting, or a related field. A professional accounting qualification (ACA, ACCA, CIMA, or equivalent) is highly desirable. Proven experience as a Financial Director role within the construction/utilities/ renewables industry. SME experience is also ideal. Strong financial acumen with a deep understanding of financial management principles, accounting standards, and financial regulations. Track record of successfully implementing financial strategies and driving business growth. Excellent analytical and problem-solving skills, with the ability to interpret complex financial data and provide actionable insights. Strong leadership and team management abilities, with a collaborative and approachable leadership style. Exceptional communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels. Proficiency in financial software and systems If you are a highly motivated and experienced financial professional seeking a challenging role within a dynamic construction company. What's on Offer A competitive basic salary is on offer in line with experience. Full package details are available on request.
Job Title: Divisional Enablement and Planning Lead Location: Glasgow (Hybrid) Contract: 6-Month Initial Contract (Inside IR35) Sector: Financial Services Overview: We are partnering with a leading financial services client seeking a highly skilled Divisional Enablement and Planning Lead to join their team on a hybrid basis in Glasgow click apply for full job details
Nov 28, 2025
Contractor
Job Title: Divisional Enablement and Planning Lead Location: Glasgow (Hybrid) Contract: 6-Month Initial Contract (Inside IR35) Sector: Financial Services Overview: We are partnering with a leading financial services client seeking a highly skilled Divisional Enablement and Planning Lead to join their team on a hybrid basis in Glasgow click apply for full job details
RECfinancial are currently partnering with a UK Leading Organisation as they look to recruit a Tax Advisor to their Tax Project Team. The role is commutable from Leicestershire, Warwickshire, Derby, Nottingham and Northampton. If youre eager to build your expertise in tax advisory and planning, this role offers excellent development opportunities and the scope to grow yourself click apply for full job details
Nov 28, 2025
Full time
RECfinancial are currently partnering with a UK Leading Organisation as they look to recruit a Tax Advisor to their Tax Project Team. The role is commutable from Leicestershire, Warwickshire, Derby, Nottingham and Northampton. If youre eager to build your expertise in tax advisory and planning, this role offers excellent development opportunities and the scope to grow yourself click apply for full job details
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Peat + Mourne & Gullion Project Coordinator Job Summary You will be responsible for planning, developing and implementing the portfolio of project actions for the Mournes and Slieve Gullion s PEAT+ project. You will guide and lead a dedicated team in the delivery of research, data collection, data analysis, development of peatland restoration management and restoration plans in the Eastern Mournes and Slieve Gullion Special Areas of Conservation (SAC). You will lead the team in the issuing of tenders for the delivery works across both sites. provide work based guidance for the Newry Mourne and Down District Council (NMDCC) AONB-Geo Park Officer in the delivery of peatland projects and a wildfire management plan for Slieve Gullion. liaise across all programme partners and report regularly to the Ulster Wildlife (UW) Programme Manager for all aspects of reporting, to enable UW s effective and timely reporting and funding claims to the Special EU Programmes Body (SEUPB). maintain, regular and efficient communications with all relevant Mourne Heritage Trust (MHT) staff including Countryside Services, Corporate, Financial and HR. Set up and facilitate Mourne/Gullion project steering group. Salary: PO1 NJC Pts 27-30; £38,220 £40,777 gross per annum. Contributory pension with employer's pension contribution 5% per annum Appointment will be made at the first point of the scale. Hours: Full-time hours 37.5 hours per week, Monday to Friday Will require some weekend and evening work. Location: Based at Mourne Heritage Trust (MHT) offices, 19 Causeway Road, Newcastle with hot desk access at other locations, and hybrid working by agreement. Occasional travel throughout the UK and Ireland will be required. Contract: Fixed Term Contract to 31st March 2029, unless SEUPB extension is approved or continued funding becomes available. This post is subject to a 6-month probationary period Secondment can be considered The PEAT+ project is led by Ulster Wildlife and is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). For more information or to request an application pack, please email mht(AT)mourne.co.uk . TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Nov 28, 2025
Contractor
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Peat + Mourne & Gullion Project Coordinator Job Summary You will be responsible for planning, developing and implementing the portfolio of project actions for the Mournes and Slieve Gullion s PEAT+ project. You will guide and lead a dedicated team in the delivery of research, data collection, data analysis, development of peatland restoration management and restoration plans in the Eastern Mournes and Slieve Gullion Special Areas of Conservation (SAC). You will lead the team in the issuing of tenders for the delivery works across both sites. provide work based guidance for the Newry Mourne and Down District Council (NMDCC) AONB-Geo Park Officer in the delivery of peatland projects and a wildfire management plan for Slieve Gullion. liaise across all programme partners and report regularly to the Ulster Wildlife (UW) Programme Manager for all aspects of reporting, to enable UW s effective and timely reporting and funding claims to the Special EU Programmes Body (SEUPB). maintain, regular and efficient communications with all relevant Mourne Heritage Trust (MHT) staff including Countryside Services, Corporate, Financial and HR. Set up and facilitate Mourne/Gullion project steering group. Salary: PO1 NJC Pts 27-30; £38,220 £40,777 gross per annum. Contributory pension with employer's pension contribution 5% per annum Appointment will be made at the first point of the scale. Hours: Full-time hours 37.5 hours per week, Monday to Friday Will require some weekend and evening work. Location: Based at Mourne Heritage Trust (MHT) offices, 19 Causeway Road, Newcastle with hot desk access at other locations, and hybrid working by agreement. Occasional travel throughout the UK and Ireland will be required. Contract: Fixed Term Contract to 31st March 2029, unless SEUPB extension is approved or continued funding becomes available. This post is subject to a 6-month probationary period Secondment can be considered The PEAT+ project is led by Ulster Wildlife and is supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB). For more information or to request an application pack, please email mht(AT)mourne.co.uk . TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
IDVA Independent Domestic Violence Advisor (IDVA) Location: FCWA Offices, 77 Montague Street, Blackpool, FY4 1AT Salary : £26,500 (unqualified) - £28,500 (qualified or after 2 years of service) Hours: 37.5 hours per week (Monday Friday: 9:00am 5:00 pm) Closing Date: 24th December 2025 Main Purpose and Scope of the Job FCWA is an innovative, exciting, and friendly organisation run by a staff team who are passionate about bringing an end to domestic and sexual violence. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. The IDVA Role and Key Responsibilities The IDVA will manage high profile / intensive case work To establish the risks to and the needs of survivors, identifying and prioritising those at the highest risk To support the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives To ensure that SafeLives DASH Risk assessment, Individual Safety & Support Plans are completed and updated on a regular basis. To ensure that support planning is outcome focused and that clients inform the type and level of support that they receive. Skills and Qualifications Knowledge of domestic violence its impact on victims and their children (physical, emotional, financial and sexual, with knowledge of honour- based violence , forced marriage and Female Genital Mutilation) Knowledge of perpetrators abusive behaviours within relationships, including family relationships, male victims and same sex relationships. Knowledge and understanding of safeguarding issues and ability to address them appropriately. At least one years experience of managing a caseload and of supporting service users. Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders. Previous experience of using computer-based systems to accurately record work and client details. Benefits Birthday day off Employee Assistance Programme Regular staff support sessions Contributory pension scheme Death in Service insurance Ongoing training and professional development Friendly, values-driven team environment To Apply If you feel you are a suitable candidate and would like to work for FCWA, please click apply to be redirected to their website to complete your application. Please note that we reserve the right to withdraw or close this vacancy at any time. This post will be subject to an enhanced DBS disclosure and clearance.
Nov 28, 2025
Full time
IDVA Independent Domestic Violence Advisor (IDVA) Location: FCWA Offices, 77 Montague Street, Blackpool, FY4 1AT Salary : £26,500 (unqualified) - £28,500 (qualified or after 2 years of service) Hours: 37.5 hours per week (Monday Friday: 9:00am 5:00 pm) Closing Date: 24th December 2025 Main Purpose and Scope of the Job FCWA is an innovative, exciting, and friendly organisation run by a staff team who are passionate about bringing an end to domestic and sexual violence. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. The IDVA Role and Key Responsibilities The IDVA will manage high profile / intensive case work To establish the risks to and the needs of survivors, identifying and prioritising those at the highest risk To support the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives To ensure that SafeLives DASH Risk assessment, Individual Safety & Support Plans are completed and updated on a regular basis. To ensure that support planning is outcome focused and that clients inform the type and level of support that they receive. Skills and Qualifications Knowledge of domestic violence its impact on victims and their children (physical, emotional, financial and sexual, with knowledge of honour- based violence , forced marriage and Female Genital Mutilation) Knowledge of perpetrators abusive behaviours within relationships, including family relationships, male victims and same sex relationships. Knowledge and understanding of safeguarding issues and ability to address them appropriately. At least one years experience of managing a caseload and of supporting service users. Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders. Previous experience of using computer-based systems to accurately record work and client details. Benefits Birthday day off Employee Assistance Programme Regular staff support sessions Contributory pension scheme Death in Service insurance Ongoing training and professional development Friendly, values-driven team environment To Apply If you feel you are a suitable candidate and would like to work for FCWA, please click apply to be redirected to their website to complete your application. Please note that we reserve the right to withdraw or close this vacancy at any time. This post will be subject to an enhanced DBS disclosure and clearance.
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Forestry Civil Engineer Role ID: 200933 Directorate - Operations Team: Integrated Engineering South Central Location: Cardiff - Cathays Park Grade/Salary range: 5: £36,246 - £39,942 Working pattern: Full time Contract type: Permanent Closing date: 04/01/2026 The role Are you ready to take your engineering career to the next level while helping shape the future of Wales natural environment? This is a fantastic opportunity to play a vital role in delivering Natural Resources Wales' (NRW) forestry objectives across the country. Working alongside experienced professionals, you ll help turn forestry policy into action supervising NRW teams and contractors to ensure projects are delivered safely, efficiently, and to the highest environmental standards. You ll be involved in the planning of future harvesting operations, working closely with stakeholders to balance operational needs with environmental responsibilities. You ll also monitor civil engineering works across Wales forest estate, supporting both progress tracking and budget management under the NRW civil engineering framework. As part of a knowledgeable and supportive team of Engineers, you ll collaborate across departments to deliver the annual forestry engineering programme. Reporting to the Forestry Lead Engineer and the Integrated Engineering Team Leader, you ll be part of a dynamic, purpose-driven organisation where your work directly contributes to the health and sustainability of Wales landscapes. Whether you're looking to build on your experience or take on a fresh challenge with real-world impact, this role offers the opportunity to grow your skills and make a meaningful difference. As an organisation we support flexible working. You will be contracted to the Cardiff NRW office and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Mark Davies mark.davies(A)cyfoethnaturiolcymru.gov.uk Interviews will take place via Microsoft Teams week commencing 12 January 2025 Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us Natural Resources Wales (NRW) is the lead organisation for managing Wales s natural environment. We work to protect people and nature, support sustainable development, and build resilience to climate change. This role sits within our Integrated Engineering team in South Wales Central a multi-disciplinary group of engineers responsible for delivering forestry infrastructure projects and managing NRW s Flood Risk Maintenance Programme in the region. Our work helps to safeguard communities, support woodland management, and protect vital infrastructure. We take pride in working collaboratively, solving real-world challenges, and making a lasting impact on the Welsh landscape. What you will do Manage the new construction, upgrade & maintenance of network roads and harvesting facilities for the area within the allocated budget. Undertake inspection of roads and footbridges, at specific intervals, ensuring data is forwarded for recording and maintaining records. Undertake regular inspections of quarries and borrow pits in line with current regulations. Ensure all health & safety and environmental standards are being applied and meet current requirements. Report any breaches. Produce concise and persuasive written drafts, identifying the key issues, examining options and proposing a way ahead. Plan, prioritise and organise resources to ensure projects are delivered in line with agreed time, cost and quality standards. Make informed decisions but know when to refer upwards for advice. Monitor budget and advise engineer of any potential under or over spend. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Required to take part in incident response activities Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Experience in civil engineering contract management & project planning & understanding of NEC3/4 form of contract. Knowledge and understanding of CDM2015 and construction Health, Safety & Environmental risk management. Knowledge of forest road construction (wet bound macadam) and of working in a rural/upland environment. Knowledge of concrete and timber bridge construction techniques. Knowledge of Forest and Water Guidelines (V5) and the European Water Framework Directive. Knowledge of the Quarry Regulations (1999) and quarry management procedures. Knowledge of CAD packages such as AutoCAD. Knowledge of MS Project. Knowledge of Project delivery via framework contracts. Knowledge and Experience of managing team/individuals. Experience of compiling tender documents/drawings. Member of professional body e.g. ICE. Welsh Language Level requirements: Essential: A1 Entry level Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Nov 28, 2025
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Forestry Civil Engineer Role ID: 200933 Directorate - Operations Team: Integrated Engineering South Central Location: Cardiff - Cathays Park Grade/Salary range: 5: £36,246 - £39,942 Working pattern: Full time Contract type: Permanent Closing date: 04/01/2026 The role Are you ready to take your engineering career to the next level while helping shape the future of Wales natural environment? This is a fantastic opportunity to play a vital role in delivering Natural Resources Wales' (NRW) forestry objectives across the country. Working alongside experienced professionals, you ll help turn forestry policy into action supervising NRW teams and contractors to ensure projects are delivered safely, efficiently, and to the highest environmental standards. You ll be involved in the planning of future harvesting operations, working closely with stakeholders to balance operational needs with environmental responsibilities. You ll also monitor civil engineering works across Wales forest estate, supporting both progress tracking and budget management under the NRW civil engineering framework. As part of a knowledgeable and supportive team of Engineers, you ll collaborate across departments to deliver the annual forestry engineering programme. Reporting to the Forestry Lead Engineer and the Integrated Engineering Team Leader, you ll be part of a dynamic, purpose-driven organisation where your work directly contributes to the health and sustainability of Wales landscapes. Whether you're looking to build on your experience or take on a fresh challenge with real-world impact, this role offers the opportunity to grow your skills and make a meaningful difference. As an organisation we support flexible working. You will be contracted to the Cardiff NRW office and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Mark Davies mark.davies(A)cyfoethnaturiolcymru.gov.uk Interviews will take place via Microsoft Teams week commencing 12 January 2025 Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us Natural Resources Wales (NRW) is the lead organisation for managing Wales s natural environment. We work to protect people and nature, support sustainable development, and build resilience to climate change. This role sits within our Integrated Engineering team in South Wales Central a multi-disciplinary group of engineers responsible for delivering forestry infrastructure projects and managing NRW s Flood Risk Maintenance Programme in the region. Our work helps to safeguard communities, support woodland management, and protect vital infrastructure. We take pride in working collaboratively, solving real-world challenges, and making a lasting impact on the Welsh landscape. What you will do Manage the new construction, upgrade & maintenance of network roads and harvesting facilities for the area within the allocated budget. Undertake inspection of roads and footbridges, at specific intervals, ensuring data is forwarded for recording and maintaining records. Undertake regular inspections of quarries and borrow pits in line with current regulations. Ensure all health & safety and environmental standards are being applied and meet current requirements. Report any breaches. Produce concise and persuasive written drafts, identifying the key issues, examining options and proposing a way ahead. Plan, prioritise and organise resources to ensure projects are delivered in line with agreed time, cost and quality standards. Make informed decisions but know when to refer upwards for advice. Monitor budget and advise engineer of any potential under or over spend. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Required to take part in incident response activities Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Experience in civil engineering contract management & project planning & understanding of NEC3/4 form of contract. Knowledge and understanding of CDM2015 and construction Health, Safety & Environmental risk management. Knowledge of forest road construction (wet bound macadam) and of working in a rural/upland environment. Knowledge of concrete and timber bridge construction techniques. Knowledge of Forest and Water Guidelines (V5) and the European Water Framework Directive. Knowledge of the Quarry Regulations (1999) and quarry management procedures. Knowledge of CAD packages such as AutoCAD. Knowledge of MS Project. Knowledge of Project delivery via framework contracts. Knowledge and Experience of managing team/individuals. Experience of compiling tender documents/drawings. Member of professional body e.g. ICE. Welsh Language Level requirements: Essential: A1 Entry level Please note if you do not meet the level A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Senior Strategic Environmental Policy Specialist Role ID: 203146 Directorate: Evidence, Policy and Permitting Team: Integrated Approaches for Nature, Climate and People Location: Aberystwyth Grade/Salary range 8: £52,268 - £57,726 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Closing date: 16/12/2025 The role You will develop and manage a new, cross-cutting programme of policy and advice that supports the sustainable management of natural resource (SMNR) as part of NRW's Natural Resource Management Service. The programme is intended to encourage integration of nature, climate and people across NRW's work and covers a range of policy areas including: climate change, biodiversity, SMNR, wellbeing, access to and enjoyment of nature and the outdoors, environmental assessment, land use planning, landscape and energy. You will provide strategic environmental policy advice within NRW and to Welsh and UK Government. You will act as senior specialist advisor for the Natural Resource Management Service on a range of collaborative work areas with other Services in NRW, for example on sustainable finance. You will act as our primary point of contact with the new Office of Environmental Governance for Wales supporting effective environmental governance for Wales. You will also manage a range of other strategic external relationships. This opportunity will be offered as a Fixed Term Appointment (FTA) until 29 May 2026 with the possibility of being made permanent. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Mary Lewis at mary.lewis(A)cyfoethnaturiolcymru.gov.uk Interviews will take place through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the UK Skilled Worker Visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us The post in part of the Natural Resource Management Policy Department, and reports to the Manager of the Integrated Approaches for Nature Climate, and People. The Department also includes three further Groups focussed on strategic environmental advice on the three ecosystems - land, water and marine. We are a dispersed set of colleagues, based across Wales, working in a hybrid manner in a range of offices and at home. We come together on line and in person to deliver work and to develop our working relationships. The post will require travel to NRW and other offices in Wales and from time to time, elsewhere in the UK. What you will do Be the principal point of contact with the Office of Environmental Governance for Wales to share information and work together on environmental governance, engagement and other strategic project work. Develop policies, Strategies, Plans and Programmes for a wide portfolio of disciplines related to Integrated Approaches across nature, climate and people, including requirements of Welsh legislation, and drive collaboration and integration with other relevant areas of policy, strategy, plans, programmes, funding mechanisms and development planning. Identify and manage organisational and reputational risks, relating to the Integrated Approaches Programme displaying sound judgement and good political awareness in decision making. Specifically lead on the mentoring and coaching of Advisors within the Integrated Approaches for Nature, Climate and People Group to ensure that the team has sufficient technical and legislative resilience for your assigned area of work. Retain ownership and oversight of NRM Service Integrated Approaches policy area (a) to ensure integrity of NRW approaches with Welsh Government and Central Government and (b) through a programme and service led approach in NRW that supports strategic and operational delivery of policies and programmes. Provide advice to WG and other bodies in Wales and the UK as appropriate, and in-turn review and advise on the produced policy, plans and strategies. Review and oversight of evidence needs and opportunities, commission evidence & project manage complex evidence projects, in line with the agreed evidence programme. Contribute to task and finish groups, related to environmental governance, international engagement and strategic project work, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Extensive knowledge of Welsh, UK and EU legislation and Policy drivers related to environmental governance, regulation and the environment. Experience in informing and influencing government departments/regulators, preferably on environmental issues. Knowledge and practical understanding of how to overcome the complex priorities, drivers and barriers faced by NRW, partners and stakeholders involved in delivering natural resources and the environment outcomes in Wales. Experience of working at a national level, managing a portfolio of work programmes related to environmental policy and national or international engagement. In-depth understanding of environmental governance and the complex range of drivers and barriers to delivery. Ability to work at pace and have a track record of delivery. Experience of working in a programme and project management environment with Programme and Project Management experience and/or qualifications. Welsh Language level requirements Essential: Level A1 - Entry level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the Role section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time. . click apply for full job details
Nov 28, 2025
Contractor
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Senior Strategic Environmental Policy Specialist Role ID: 203146 Directorate: Evidence, Policy and Permitting Team: Integrated Approaches for Nature, Climate and People Location: Aberystwyth Grade/Salary range 8: £52,268 - £57,726 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Closing date: 16/12/2025 The role You will develop and manage a new, cross-cutting programme of policy and advice that supports the sustainable management of natural resource (SMNR) as part of NRW's Natural Resource Management Service. The programme is intended to encourage integration of nature, climate and people across NRW's work and covers a range of policy areas including: climate change, biodiversity, SMNR, wellbeing, access to and enjoyment of nature and the outdoors, environmental assessment, land use planning, landscape and energy. You will provide strategic environmental policy advice within NRW and to Welsh and UK Government. You will act as senior specialist advisor for the Natural Resource Management Service on a range of collaborative work areas with other Services in NRW, for example on sustainable finance. You will act as our primary point of contact with the new Office of Environmental Governance for Wales supporting effective environmental governance for Wales. You will also manage a range of other strategic external relationships. This opportunity will be offered as a Fixed Term Appointment (FTA) until 29 May 2026 with the possibility of being made permanent. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Mary Lewis at mary.lewis(A)cyfoethnaturiolcymru.gov.uk Interviews will take place through Microsoft Teams Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the UK Skilled Worker Visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us The post in part of the Natural Resource Management Policy Department, and reports to the Manager of the Integrated Approaches for Nature Climate, and People. The Department also includes three further Groups focussed on strategic environmental advice on the three ecosystems - land, water and marine. We are a dispersed set of colleagues, based across Wales, working in a hybrid manner in a range of offices and at home. We come together on line and in person to deliver work and to develop our working relationships. The post will require travel to NRW and other offices in Wales and from time to time, elsewhere in the UK. What you will do Be the principal point of contact with the Office of Environmental Governance for Wales to share information and work together on environmental governance, engagement and other strategic project work. Develop policies, Strategies, Plans and Programmes for a wide portfolio of disciplines related to Integrated Approaches across nature, climate and people, including requirements of Welsh legislation, and drive collaboration and integration with other relevant areas of policy, strategy, plans, programmes, funding mechanisms and development planning. Identify and manage organisational and reputational risks, relating to the Integrated Approaches Programme displaying sound judgement and good political awareness in decision making. Specifically lead on the mentoring and coaching of Advisors within the Integrated Approaches for Nature, Climate and People Group to ensure that the team has sufficient technical and legislative resilience for your assigned area of work. Retain ownership and oversight of NRM Service Integrated Approaches policy area (a) to ensure integrity of NRW approaches with Welsh Government and Central Government and (b) through a programme and service led approach in NRW that supports strategic and operational delivery of policies and programmes. Provide advice to WG and other bodies in Wales and the UK as appropriate, and in-turn review and advise on the produced policy, plans and strategies. Review and oversight of evidence needs and opportunities, commission evidence & project manage complex evidence projects, in line with the agreed evidence programme. Contribute to task and finish groups, related to environmental governance, international engagement and strategic project work, to prepare defined products as required. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Extensive knowledge of Welsh, UK and EU legislation and Policy drivers related to environmental governance, regulation and the environment. Experience in informing and influencing government departments/regulators, preferably on environmental issues. Knowledge and practical understanding of how to overcome the complex priorities, drivers and barriers faced by NRW, partners and stakeholders involved in delivering natural resources and the environment outcomes in Wales. Experience of working at a national level, managing a portfolio of work programmes related to environmental policy and national or international engagement. In-depth understanding of environmental governance and the complex range of drivers and barriers to delivery. Ability to work at pace and have a track record of delivery. Experience of working in a programme and project management environment with Programme and Project Management experience and/or qualifications. Welsh Language level requirements Essential: Level A1 - Entry level Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the Role section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW and we encourage and support staff to learn, develop and use their Welsh language skills. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Applications are welcome from individuals who work part time, as part of a job share or who work full time. . click apply for full job details
Job Description People Partner East Grinstead Full Time Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a People Partner you hold a unique role in our People Team, you partner the business leadership team on the development and implementation of business strategy with particular emphasis on the people and organisational elements. In order to drive the business strategy, you will need to understand and mobilise the strategies created in our Head Office teams across a wide range of areas including; experience, talent, leadership, learning, performance, reward and more! What you will be doing: Work with the leadership team in mobilising the people strategy and driving the business plan, bringing the latest HR insights to the process Ensures the development of a Strategic Workforce Planning plan to support the business strategy and plan Coach the leadership team in handling sensitive or complex HR issues and in their own personal development including meeting Rolls-Royce leadership expectations Drive the effectiveness of the People Team model through working collaboratively across the business and utilising People Services Provide effective employee relations advice given the context the business area is working in Manage global and local projects Bring challenge and perspective to the business agenda, particularly ensuring robust succession plans, talent development and building an environment that allows people to be at their best Diagnosing business problems from an Organisation Development perspective, using tools to identify the levers which will maximise organisation performance. Key Experiences and any Qualifications : Ability to analyse and challenge business strategy and develop people implications Experience using Organisation Development to enhance business/organisational performance Broad knowledge of the HR function and its capability to support business objectives Well-developed customer and relationship management skills, including credibility and influencing skills and senior levels and across functions Broad change management skill set, combined with the ability to apply project management principles to deliver and support organisational change Ability to coach senior leaders and their teams to deliver business strategy and drive performance and capability improvement within their teams Sensitive to language and cultural differences Continual commitment to personal learning, demonstrated ability to build on learning and share within the broader People Team Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic. , Location: East Grinstead, ENG - RH19 1EE
Nov 28, 2025
Full time
Job Description People Partner East Grinstead Full Time Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a People Partner you hold a unique role in our People Team, you partner the business leadership team on the development and implementation of business strategy with particular emphasis on the people and organisational elements. In order to drive the business strategy, you will need to understand and mobilise the strategies created in our Head Office teams across a wide range of areas including; experience, talent, leadership, learning, performance, reward and more! What you will be doing: Work with the leadership team in mobilising the people strategy and driving the business plan, bringing the latest HR insights to the process Ensures the development of a Strategic Workforce Planning plan to support the business strategy and plan Coach the leadership team in handling sensitive or complex HR issues and in their own personal development including meeting Rolls-Royce leadership expectations Drive the effectiveness of the People Team model through working collaboratively across the business and utilising People Services Provide effective employee relations advice given the context the business area is working in Manage global and local projects Bring challenge and perspective to the business agenda, particularly ensuring robust succession plans, talent development and building an environment that allows people to be at their best Diagnosing business problems from an Organisation Development perspective, using tools to identify the levers which will maximise organisation performance. Key Experiences and any Qualifications : Ability to analyse and challenge business strategy and develop people implications Experience using Organisation Development to enhance business/organisational performance Broad knowledge of the HR function and its capability to support business objectives Well-developed customer and relationship management skills, including credibility and influencing skills and senior levels and across functions Broad change management skill set, combined with the ability to apply project management principles to deliver and support organisational change Ability to coach senior leaders and their teams to deliver business strategy and drive performance and capability improvement within their teams Sensitive to language and cultural differences Continual commitment to personal learning, demonstrated ability to build on learning and share within the broader People Team Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic. , Location: East Grinstead, ENG - RH19 1EE
This is an exciting opportunity to join the friendly, dynamic, multi-disciplinary team at the Centre of expertise on child sexual abuse (CSA Centre) as our new Deputy Director, Research and Evaluation. This is a key leadership role within the CSA Centre, central to our ambition to raise awareness of the true scale and nature of sexual abuse and to drive evidence-informed improvements in policy and practice. About the role: The CSA Centre aims to inform and improve policy and practice at local and national levels by identifying, generating and sharing high quality evidence on the current scale and nature of child sexual abuse and what works to prevent and tackle it, and our extensive research, evaluation and monitoring activity is central to that mission. Leading our highly skilled and experienced research and evaluation team, you will play a key role in developing and overseeing the CSA Centre's research and evaluation plans over the immediate and longer term, helping us to ensure that our publications, practice resources and policy and communications activity are robust, evidence-informed and accessible to a wide audience, driving real change in the response to child sexual abuse across England and Wales. As a member of the CSA Centre's Senior Management Team, you will have a leadership role across our multi-agency, multi-disciplinary team, enabling you to draw on expertise from a wide range of different professional backgrounds. You will lead our strategic engagement with research and evaluation leads from across Government departments and key stakeholder groups, and contribute to our wider influencing activity with senior leaders at local, regional and national level. We are looking for an experienced manager and leader with strong skills and significant experience of designing, planning and overseeing research projects and programmes of monitoring and evaluation on child sexual abuse, or closely related issues, using a wide range of methodologies. You will have demonstrable expertise in qualitative and quantitative research and evaluation, an in-depth knowledge of the current research landscape in relation to child sexual abuse, and experience of translating organisational objectives into a strategic and cohesive research and evaluation plan. As Deputy Director, Research and Evaluation, you will play a role tackling child sexual abuse alongside the work of our colleagues across practice, policy, communications and training. This is important work - the CSA Centre conservatively estimates that one in ten children will experience some form of child sexual abuse before age of 16, and our ambitious programme seeks to improve the knowledge, skills and confidence of professionals (social workers, teachers, social workers, nurses etc.) in identifying and responding to child sexual abuse. We have already made great progress, but there is much more to be done - and your leadership is essential to help us do it! If you would be interested in joining the team and shaping change, please visit our website for more details: CSA Centre roles are currently funded until 31 March 2027, in line with our current grant funding arrangements. This will be reviewed in late 2026, as future funding for the CSA Centre from 2027/28 onwards is confirmed. About us We are the Centre of expertise on child sexual abuse (CSA Centre). Our aim is to reduce the impact of child sexual abuse through improved prevention and better response. To tackle child sexual abuse we must better understand its causes, scope, scale and impact. Established since 2017, we are a multi-disciplinary team that is funded by the Home Office, hosted by Barnardo's and we work closely with key partners from academic institutions, local authorities, health, education, police and the voluntary sector. We're proudly independent and our team will challenge any barriers, assumptions, taboos and ways of working that prevent us from increasing our understanding and improving our approach to child sexual abuse. We bring about change by: Collating and analysing existing research, policy, practice and the real experiences of those affected, and filling the gaps we identify with new research, insights and analysis; Using that evidence and insight to challenge and improve existing policy and practice, develop new approaches and increase everyone's knowledge and confidence to more effectively tackle the issue. This role is home based with regular travel required, usually to London. The CSA Centre acknowledges that tackling child sexual abuse can feel challenging but is incredibly rewarding and positive when actively making change. Our open working environment ensures that there is support for all employees, across the team and with access to a therapist, if needed. Please do get in touch if you would like to discuss any aspect of this further. We believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements. The CSA Centre is committed to having a diverse and inclusive workforce. We actively encourage applications from disabled candidates and candidates from Black, Asian and minority ethnic backgrounds, as they are currently under-represented at the CSA Centre. When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. At Barnardo's we are committed to safeguarding and promoting the welfare of children and we expect all staff and volunteers to share in this commitment. Our safer recruitment processes mean that the safety and welfare of the child is paramount at every stage of the process and therefore, we adopt rigorous scrutiny in our pre-employment checking. This post is subject to a range of pre-employment checks including a Criminal Records Enhanced Disclosure for the successful candidate. About Barnardo's At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. Our basis and values
Nov 28, 2025
Full time
This is an exciting opportunity to join the friendly, dynamic, multi-disciplinary team at the Centre of expertise on child sexual abuse (CSA Centre) as our new Deputy Director, Research and Evaluation. This is a key leadership role within the CSA Centre, central to our ambition to raise awareness of the true scale and nature of sexual abuse and to drive evidence-informed improvements in policy and practice. About the role: The CSA Centre aims to inform and improve policy and practice at local and national levels by identifying, generating and sharing high quality evidence on the current scale and nature of child sexual abuse and what works to prevent and tackle it, and our extensive research, evaluation and monitoring activity is central to that mission. Leading our highly skilled and experienced research and evaluation team, you will play a key role in developing and overseeing the CSA Centre's research and evaluation plans over the immediate and longer term, helping us to ensure that our publications, practice resources and policy and communications activity are robust, evidence-informed and accessible to a wide audience, driving real change in the response to child sexual abuse across England and Wales. As a member of the CSA Centre's Senior Management Team, you will have a leadership role across our multi-agency, multi-disciplinary team, enabling you to draw on expertise from a wide range of different professional backgrounds. You will lead our strategic engagement with research and evaluation leads from across Government departments and key stakeholder groups, and contribute to our wider influencing activity with senior leaders at local, regional and national level. We are looking for an experienced manager and leader with strong skills and significant experience of designing, planning and overseeing research projects and programmes of monitoring and evaluation on child sexual abuse, or closely related issues, using a wide range of methodologies. You will have demonstrable expertise in qualitative and quantitative research and evaluation, an in-depth knowledge of the current research landscape in relation to child sexual abuse, and experience of translating organisational objectives into a strategic and cohesive research and evaluation plan. As Deputy Director, Research and Evaluation, you will play a role tackling child sexual abuse alongside the work of our colleagues across practice, policy, communications and training. This is important work - the CSA Centre conservatively estimates that one in ten children will experience some form of child sexual abuse before age of 16, and our ambitious programme seeks to improve the knowledge, skills and confidence of professionals (social workers, teachers, social workers, nurses etc.) in identifying and responding to child sexual abuse. We have already made great progress, but there is much more to be done - and your leadership is essential to help us do it! If you would be interested in joining the team and shaping change, please visit our website for more details: CSA Centre roles are currently funded until 31 March 2027, in line with our current grant funding arrangements. This will be reviewed in late 2026, as future funding for the CSA Centre from 2027/28 onwards is confirmed. About us We are the Centre of expertise on child sexual abuse (CSA Centre). Our aim is to reduce the impact of child sexual abuse through improved prevention and better response. To tackle child sexual abuse we must better understand its causes, scope, scale and impact. Established since 2017, we are a multi-disciplinary team that is funded by the Home Office, hosted by Barnardo's and we work closely with key partners from academic institutions, local authorities, health, education, police and the voluntary sector. We're proudly independent and our team will challenge any barriers, assumptions, taboos and ways of working that prevent us from increasing our understanding and improving our approach to child sexual abuse. We bring about change by: Collating and analysing existing research, policy, practice and the real experiences of those affected, and filling the gaps we identify with new research, insights and analysis; Using that evidence and insight to challenge and improve existing policy and practice, develop new approaches and increase everyone's knowledge and confidence to more effectively tackle the issue. This role is home based with regular travel required, usually to London. The CSA Centre acknowledges that tackling child sexual abuse can feel challenging but is incredibly rewarding and positive when actively making change. Our open working environment ensures that there is support for all employees, across the team and with access to a therapist, if needed. Please do get in touch if you would like to discuss any aspect of this further. We believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements. The CSA Centre is committed to having a diverse and inclusive workforce. We actively encourage applications from disabled candidates and candidates from Black, Asian and minority ethnic backgrounds, as they are currently under-represented at the CSA Centre. When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. At Barnardo's we are committed to safeguarding and promoting the welfare of children and we expect all staff and volunteers to share in this commitment. Our safer recruitment processes mean that the safety and welfare of the child is paramount at every stage of the process and therefore, we adopt rigorous scrutiny in our pre-employment checking. This post is subject to a range of pre-employment checks including a Criminal Records Enhanced Disclosure for the successful candidate. About Barnardo's At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. Our basis and values
