Marketing Executive Email Marketing CRM - HubSpot - Drive engagement and awareness. B2b Marketing - Automation - Email Campaigns Tech SaaS vibes remote culture £28,000 - £32,000 , work from home, amazing benefits, fantastic company culture, with 25 days holiday and a fantastic opportunity to work with VPs and Senior campaign management. We need people with excellent HubSpot, bulk email marketing and CRM marketing experience is recruiting. Brilliant opportunity for an early career marketer to grow, learn, and contribute to a dynamic team. This role would suit a marketing assistant or a marketing executive looking to advance their B2B marketing career. Familiarity with bulk email marketing, CRM and marketing tools and HubSpot would be fantastic! Must have 12 months+ post-degree experience, We need an elite communicator with super organisation with a passion for B2b marketing. Join a dynamic, motivated team in an exciting business who have had phenomenal growth over the last decade. A top Duval Client! The Role: Campaign support across multi-channel partner and marketing campaigns. coordinate nurture streams to keep partners engaged and informed, and create content such as blog posts, case studies etc. Support in partner account-based marketing, develop and execute targeted campaigns for high-value partners. Support Copywriting & SEO through keyword-informed content creation and optimization. Be ready to jump into various projects and contribute to the broader marketing team as needed. The Person: 1+ year of experience in a marketing role (B2B marketing preferred, but not required). Experience with CRM and marketing automation tools, Hubspot is a bonus An understanding of digital marketing channels, including email marketing, content marketing, and SEO. Strong copywriting and proofreading skills, with experience creating blogs, social media posts, and emails. A team player with great organisation and time management skills Brilliant marketing opportunity with a wonderful Duval client. Apply now!
Jul 06, 2025
Full time
Marketing Executive Email Marketing CRM - HubSpot - Drive engagement and awareness. B2b Marketing - Automation - Email Campaigns Tech SaaS vibes remote culture £28,000 - £32,000 , work from home, amazing benefits, fantastic company culture, with 25 days holiday and a fantastic opportunity to work with VPs and Senior campaign management. We need people with excellent HubSpot, bulk email marketing and CRM marketing experience is recruiting. Brilliant opportunity for an early career marketer to grow, learn, and contribute to a dynamic team. This role would suit a marketing assistant or a marketing executive looking to advance their B2B marketing career. Familiarity with bulk email marketing, CRM and marketing tools and HubSpot would be fantastic! Must have 12 months+ post-degree experience, We need an elite communicator with super organisation with a passion for B2b marketing. Join a dynamic, motivated team in an exciting business who have had phenomenal growth over the last decade. A top Duval Client! The Role: Campaign support across multi-channel partner and marketing campaigns. coordinate nurture streams to keep partners engaged and informed, and create content such as blog posts, case studies etc. Support in partner account-based marketing, develop and execute targeted campaigns for high-value partners. Support Copywriting & SEO through keyword-informed content creation and optimization. Be ready to jump into various projects and contribute to the broader marketing team as needed. The Person: 1+ year of experience in a marketing role (B2B marketing preferred, but not required). Experience with CRM and marketing automation tools, Hubspot is a bonus An understanding of digital marketing channels, including email marketing, content marketing, and SEO. Strong copywriting and proofreading skills, with experience creating blogs, social media posts, and emails. A team player with great organisation and time management skills Brilliant marketing opportunity with a wonderful Duval client. Apply now!
This role is responsible for the delivery and execution of trading operations and on-site user journey within the EMEA Digital Trading team. Commercial, with a results-driven mindset, this role works collaboratively across functions to ensure timely launches of trading activities as well as a best-in-class user journey that's both relevant for driving revenue and conversions, as well as brand. This individual will lead the Trade & VM Co-Ordinators and Trading Operations Assistant as well as BAU trading, seasonal and promotional setup for key trading events, short & long-term site journey initiatives. Responsibilities You will provide weekly and Ad hoc reporting for EMEA Digital in team and wider business trade meets. Reporting includes but is not limited to, topline trading, conversion, user journey and your sponsored product categories (Sandals/Winter/Collabs). You will own the weekly trade and post-release site walks, ensuring delegation to junior members and following up that actions are taken at all priority levels. You will oversee the trading calendar alongside the VM & trade co-ordinators, making sure key product launches are plotted in the trade calendar and quarterly planning, maximising stock and full price opportunities as well as their market sponsorship opps. You will closely sponsor the two main seasonal product categories, ensuring product vision and trade strategy is delivered. You will own the onsite DTC product strategy, execution and forecasting for Partner and Inline collaborations, working cross-functionally with all Digital depts as Global Marketing team to maximise traffic and conversion opportunities. You will work alongside the DTC and retail merchandising teams to optimise product performance for your categories, maximising availability, reviewing and making suggestions on product range and options, owning the Digital Intake Tracker and ensuring the stock is in the right location at the right time to fully maximise full price sell thru. You will work closely with the marketing teams to align digital stock with key dates to ensure the successful delivery of marketing events and product launches, reporting on performance and sell-thru post-launch. You will develop and nurture the team to provide weekly content and trading strategies for their categories and sponsored markets, suggesting content and products to be used in marketing activities based on trading performance, seasonality, planned product lifecycle, and regional nuances. You will work closely with the Business Analyst to develop existing and new reports to support data-driven decision making across the team. You will sponsor the Iberias DOCS team, ensuring the Digital voice is heard and attending quarterly and weekly team meets to ensure regional strategy is seen through. You will work alongside the EU Country Managers to ensure any localised site activity is delivered to the highest standard and best in class customer experience. You will work closely with the Digital Content & Production team to ensure updates for launches and key events are updated on time. You will oversee seasonal product setup as well as promotional trading events setup, working cross-functionally across the tech and product teams, identifying opportunities to improve and maintain processes. You will manage relationships with Trade Insights, Studio, Regional CRO and Global UX teams, to ensure sensible prioritisation of AB tests, relevant content and delivering key trading initiatives within the tech roadmap and integral features into 90 day planning. You will own the Backend trading operations process, including but not limited to: Navigation, Categories, Product Cockpit, Redirects, Promotions & Coupon Codes. You will be an EMEA trade and operations point of contact for external and internal teams, and a key stakeholder in enhancement projects. You will own the on-site search and merchandising strategy, as well as the relationship with 3rd party search and merch provider. As a people manager, you will be expected to drive a strategy to maintain and develop engagement and retention alongside the Senior Ecommerce Manager and Head of Ecommerce. It goes without saying that everyone at Dr Martens is a team. Therefore, you will be expected to take on other duties as needed. THE STUFF THAT SETS YOU APART Strong commercial acumen and analytical mindset. Ability to be agile, multi-task and delegate effectively. Relationship building and maintaining is crucial in this role, collaborating as well as challenging cross-functionally to deliver deadlines, drive trade and timely launches. Driving engagement and morale of junior trade team members. Advanced knowledge of Hybris Backoffice and Fredhopper Merchandising & Search. Knowledge of Google Analytics, Content Square, Excel, Google search console, and other relevant ecommerce tools. Proven capability of working in a fast-paced environment and prioritising trade tasks and the customer experience effectively. WHAT'S IN IT FOR YOU? Hybrid working (3 days in London office) Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy As You Earn' Dr.Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Jul 06, 2025
Full time
This role is responsible for the delivery and execution of trading operations and on-site user journey within the EMEA Digital Trading team. Commercial, with a results-driven mindset, this role works collaboratively across functions to ensure timely launches of trading activities as well as a best-in-class user journey that's both relevant for driving revenue and conversions, as well as brand. This individual will lead the Trade & VM Co-Ordinators and Trading Operations Assistant as well as BAU trading, seasonal and promotional setup for key trading events, short & long-term site journey initiatives. Responsibilities You will provide weekly and Ad hoc reporting for EMEA Digital in team and wider business trade meets. Reporting includes but is not limited to, topline trading, conversion, user journey and your sponsored product categories (Sandals/Winter/Collabs). You will own the weekly trade and post-release site walks, ensuring delegation to junior members and following up that actions are taken at all priority levels. You will oversee the trading calendar alongside the VM & trade co-ordinators, making sure key product launches are plotted in the trade calendar and quarterly planning, maximising stock and full price opportunities as well as their market sponsorship opps. You will closely sponsor the two main seasonal product categories, ensuring product vision and trade strategy is delivered. You will own the onsite DTC product strategy, execution and forecasting for Partner and Inline collaborations, working cross-functionally with all Digital depts as Global Marketing team to maximise traffic and conversion opportunities. You will work alongside the DTC and retail merchandising teams to optimise product performance for your categories, maximising availability, reviewing and making suggestions on product range and options, owning the Digital Intake Tracker and ensuring the stock is in the right location at the right time to fully maximise full price sell thru. You will work closely with the marketing teams to align digital stock with key dates to ensure the successful delivery of marketing events and product launches, reporting on performance and sell-thru post-launch. You will develop and nurture the team to provide weekly content and trading strategies for their categories and sponsored markets, suggesting content and products to be used in marketing activities based on trading performance, seasonality, planned product lifecycle, and regional nuances. You will work closely with the Business Analyst to develop existing and new reports to support data-driven decision making across the team. You will sponsor the Iberias DOCS team, ensuring the Digital voice is heard and attending quarterly and weekly team meets to ensure regional strategy is seen through. You will work alongside the EU Country Managers to ensure any localised site activity is delivered to the highest standard and best in class customer experience. You will work closely with the Digital Content & Production team to ensure updates for launches and key events are updated on time. You will oversee seasonal product setup as well as promotional trading events setup, working cross-functionally across the tech and product teams, identifying opportunities to improve and maintain processes. You will manage relationships with Trade Insights, Studio, Regional CRO and Global UX teams, to ensure sensible prioritisation of AB tests, relevant content and delivering key trading initiatives within the tech roadmap and integral features into 90 day planning. You will own the Backend trading operations process, including but not limited to: Navigation, Categories, Product Cockpit, Redirects, Promotions & Coupon Codes. You will be an EMEA trade and operations point of contact for external and internal teams, and a key stakeholder in enhancement projects. You will own the on-site search and merchandising strategy, as well as the relationship with 3rd party search and merch provider. As a people manager, you will be expected to drive a strategy to maintain and develop engagement and retention alongside the Senior Ecommerce Manager and Head of Ecommerce. It goes without saying that everyone at Dr Martens is a team. Therefore, you will be expected to take on other duties as needed. THE STUFF THAT SETS YOU APART Strong commercial acumen and analytical mindset. Ability to be agile, multi-task and delegate effectively. Relationship building and maintaining is crucial in this role, collaborating as well as challenging cross-functionally to deliver deadlines, drive trade and timely launches. Driving engagement and morale of junior trade team members. Advanced knowledge of Hybris Backoffice and Fredhopper Merchandising & Search. Knowledge of Google Analytics, Content Square, Excel, Google search console, and other relevant ecommerce tools. Proven capability of working in a fast-paced environment and prioritising trade tasks and the customer experience effectively. WHAT'S IN IT FOR YOU? Hybrid working (3 days in London office) Welcome to the family free pair of Docs 65% off all Docs Award-winning 'Buy As You Earn' Dr.Martens share plan Private healthcare A dedicated culture team 2 paid volunteer days per year Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
"POLARIS offers the opportunity to have direct control over my career. I am constantly involved in decisions that impact the direction and performance of the company." Emily North Marketing Manager Digital Marketing Assistant, London, UK Salary Range: £25,000 - £28,000 per annum, depending on experience Location: London, UK (Hybrid Role 3 Days in the office) Type: Full-Time About the Business: POLARIS is an award winning SEO & Content Agency, helping businesses enhance their online presence and increase market share. Based in London, we work with global businesses such as Dune London, Sodexo, Thomson Reuters, and Mars to deliver expert strategies that drive measurable results. About the Role: We are looking for an energetic, talented graduate, passionate about digital marketing to join our growing team. As a key member of our team, you will play an essential role in supporting our SEO, digital PR, and content marketing efforts. You'll work closely with senior members of the team, learning and contributing to various aspects of digital marketing while helping to drive POLARIS's online visibility and client success. If you're ready to build your career in digital marketing and gain hands-on experience in a fast-paced, creative environment, we'd love to hear from you! Key Responsibilities: Keyword Research: Conduct research to identify relevant keywords and trends, supporting content and SEO strategies. On-Page Optimisation: Help optimise title tags, meta descriptions, headers, and content to improve search engine rankings. Internal Linking: Assist in the strategic implementation of internal links to enhance site structure and user experience. Copywriting: Write SEO-friendly blog posts, landing pages, and website copy to engage target audiences. SEO Integration: Support the integration of SEO recommendations into CMS platforms, ensuring content is optimised. Technical SEO Support: Assist with basic technical SEO tasks, including site crawling, indexing, and audits. Hitlist Building: Research and build lists of relevant journalists, bloggers, and websites for outreach campaigns. Outreach: Conduct outreach via email and social media to secure media coverage and backlinks for clients. Social Posting: Create and schedule posts across social platforms to amplify PR efforts and reach. Activity Reporting: Track and report on digital PR campaigns, including coverage, links, and brand mentions. General Marketing Support: Competitor Analysis: Monitor competitor activities and identify opportunities for improvement and differentiation. Client Reporting: Assist in compiling data and preparing reports for clients, showcasing results and insights. Market Research: Stay updated on industry trends and competitor activities to help inform strategies. Campaign Support: Provide support for ad-hoc marketing tasks, ensuring smooth execution of campaigns. About You: Experience: At least 1-2 years of experience in digital marketing or a related field. Familiarity with SEO, content creation, or digital PR is a plus. Skills: Strong written and verbal communication skills, with the ability to craft engaging, SEO-friendly content. Tech Savvy: Proficiency in SEO tools (e.g., Google Analytics, Ahrefs, SEMrush) and experience with CMS platforms (e.g., WordPress). Detail-Oriented: Strong organisational skills with the ability to manage multiple tasks and projects. Passionate: A keen interest in digital marketing and a desire to learn and grow in the industry. What We Offer: A salary of up to £28k depending on experience. 25 days holiday. Birthday Off. Loyalty holidays - complete 2 or more years of service at POLARIS and accrue 1 extra day per anniversary (up to 6 days). Quarterly performance bonus. Christmas and New Year staggered hours. Monthly and quarterly company events and socials. Inclusion in annual profit share. Early finish on the last Friday of every month. A collaborative and supportive team environment. Opportunities for professional development and career growth. Flexible working arrangements (hybrid office/remote model). A 30-minute "me-time" break per week (for workouts, walks, or family lunches) with approval from your line manager. Company pension. Reporting to: SEO Manager Join POLARIS and be part of a passionate team dedicated to helping businesses grow through expert digital marketing strategies. If you're eager to start or advance your career in digital marketing, we'd love to hear from you!
Jul 05, 2025
Full time
"POLARIS offers the opportunity to have direct control over my career. I am constantly involved in decisions that impact the direction and performance of the company." Emily North Marketing Manager Digital Marketing Assistant, London, UK Salary Range: £25,000 - £28,000 per annum, depending on experience Location: London, UK (Hybrid Role 3 Days in the office) Type: Full-Time About the Business: POLARIS is an award winning SEO & Content Agency, helping businesses enhance their online presence and increase market share. Based in London, we work with global businesses such as Dune London, Sodexo, Thomson Reuters, and Mars to deliver expert strategies that drive measurable results. About the Role: We are looking for an energetic, talented graduate, passionate about digital marketing to join our growing team. As a key member of our team, you will play an essential role in supporting our SEO, digital PR, and content marketing efforts. You'll work closely with senior members of the team, learning and contributing to various aspects of digital marketing while helping to drive POLARIS's online visibility and client success. If you're ready to build your career in digital marketing and gain hands-on experience in a fast-paced, creative environment, we'd love to hear from you! Key Responsibilities: Keyword Research: Conduct research to identify relevant keywords and trends, supporting content and SEO strategies. On-Page Optimisation: Help optimise title tags, meta descriptions, headers, and content to improve search engine rankings. Internal Linking: Assist in the strategic implementation of internal links to enhance site structure and user experience. Copywriting: Write SEO-friendly blog posts, landing pages, and website copy to engage target audiences. SEO Integration: Support the integration of SEO recommendations into CMS platforms, ensuring content is optimised. Technical SEO Support: Assist with basic technical SEO tasks, including site crawling, indexing, and audits. Hitlist Building: Research and build lists of relevant journalists, bloggers, and websites for outreach campaigns. Outreach: Conduct outreach via email and social media to secure media coverage and backlinks for clients. Social Posting: Create and schedule posts across social platforms to amplify PR efforts and reach. Activity Reporting: Track and report on digital PR campaigns, including coverage, links, and brand mentions. General Marketing Support: Competitor Analysis: Monitor competitor activities and identify opportunities for improvement and differentiation. Client Reporting: Assist in compiling data and preparing reports for clients, showcasing results and insights. Market Research: Stay updated on industry trends and competitor activities to help inform strategies. Campaign Support: Provide support for ad-hoc marketing tasks, ensuring smooth execution of campaigns. About You: Experience: At least 1-2 years of experience in digital marketing or a related field. Familiarity with SEO, content creation, or digital PR is a plus. Skills: Strong written and verbal communication skills, with the ability to craft engaging, SEO-friendly content. Tech Savvy: Proficiency in SEO tools (e.g., Google Analytics, Ahrefs, SEMrush) and experience with CMS platforms (e.g., WordPress). Detail-Oriented: Strong organisational skills with the ability to manage multiple tasks and projects. Passionate: A keen interest in digital marketing and a desire to learn and grow in the industry. What We Offer: A salary of up to £28k depending on experience. 25 days holiday. Birthday Off. Loyalty holidays - complete 2 or more years of service at POLARIS and accrue 1 extra day per anniversary (up to 6 days). Quarterly performance bonus. Christmas and New Year staggered hours. Monthly and quarterly company events and socials. Inclusion in annual profit share. Early finish on the last Friday of every month. A collaborative and supportive team environment. Opportunities for professional development and career growth. Flexible working arrangements (hybrid office/remote model). A 30-minute "me-time" break per week (for workouts, walks, or family lunches) with approval from your line manager. Company pension. Reporting to: SEO Manager Join POLARIS and be part of a passionate team dedicated to helping businesses grow through expert digital marketing strategies. If you're eager to start or advance your career in digital marketing, we'd love to hear from you!
Email Marketing Coordinator These are exciting times for the charity and we now have an excellent opportunity for a proactive and professional Email Marketing Coordinator with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team. The is a remote working role on a 12 month fixed term contract. Position: Email Marketing Coordinator Location: Remote (The working pattern for this role will combine onsite and home working, with onsite attendance currently anticipated to be 1 day per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday Salary: £30,268 Contract: 12-month fixed term contract starting on 1 September 2025 Closing Date: Sunday 20 July 2025. However, we reserve the right to close this role early if a suitable candidate is found. About the Role As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process - from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting. Your principal duties and responsibilities will include: Leading the enhancement and optimisation of the email strategy to boost engagement, increase brand awareness, and drive revenue. Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial. Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns. Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement. Managing the email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team. Day-to-day management of the email-marketing programme, including drafting, building and managing campaigns and automations, and managing audiences. Working with colleagues and draw on existing data to develop insights and understanding about supporters, and using this information to develop content which is engaging, informative, and meets supporters' needs. About You We are looking for someone who is educated to degree level or has the equivalent in experience. You will also have: Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools. Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies. Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value. Excellent written English with experience writing for the web with good copywriting skills and editorial capability - able to manage the content lifecycle, with a keen sense of brand awareness. Excellent consultancy skills, translating digital terminology and processes into clear and concise language to a variety of stakeholders. Solid project management skills - able to organise and manage multiple projects whilst dealing with a number of conflicting demands and timescales. Benefits include Competitive pension. Life assurance - 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Email Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Coordinator, Digital Marketing Coordinator, Email Marketing Assistant, Marketing Assistant, Marketing and Communications Assistant, Digital Assistant, Digital Marketing Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Jul 04, 2025
Full time
Email Marketing Coordinator These are exciting times for the charity and we now have an excellent opportunity for a proactive and professional Email Marketing Coordinator with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team. The is a remote working role on a 12 month fixed term contract. Position: Email Marketing Coordinator Location: Remote (The working pattern for this role will combine onsite and home working, with onsite attendance currently anticipated to be 1 day per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday Salary: £30,268 Contract: 12-month fixed term contract starting on 1 September 2025 Closing Date: Sunday 20 July 2025. However, we reserve the right to close this role early if a suitable candidate is found. About the Role As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process - from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting. Your principal duties and responsibilities will include: Leading the enhancement and optimisation of the email strategy to boost engagement, increase brand awareness, and drive revenue. Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial. Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns. Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement. Managing the email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team. Day-to-day management of the email-marketing programme, including drafting, building and managing campaigns and automations, and managing audiences. Working with colleagues and draw on existing data to develop insights and understanding about supporters, and using this information to develop content which is engaging, informative, and meets supporters' needs. About You We are looking for someone who is educated to degree level or has the equivalent in experience. You will also have: Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools. Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies. Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value. Excellent written English with experience writing for the web with good copywriting skills and editorial capability - able to manage the content lifecycle, with a keen sense of brand awareness. Excellent consultancy skills, translating digital terminology and processes into clear and concise language to a variety of stakeholders. Solid project management skills - able to organise and manage multiple projects whilst dealing with a number of conflicting demands and timescales. Benefits include Competitive pension. Life assurance - 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Email Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Coordinator, Digital Marketing Coordinator, Email Marketing Assistant, Marketing Assistant, Marketing and Communications Assistant, Digital Assistant, Digital Marketing Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Join us as a Senior UX Researcher where you'll play a key role in understanding our customers needs, behaviours and pain points to better inform product and design decisions. You will be responsible for leading the creation and execution of customer research projects utilising both qualitative and quantitative methodologies and using your experience to support and mentor others. This role sits within the Barclays Insight and Experience Design (BiXD); a bank wide multidisciplinary design team made up of UX Researchers, UX and UI Designers, Copywriters and Design Ops. To be successful in this role you should be able to confidently demonstrate: Hands-on experience conducting research and taking ownership for the end to end process from gathering the brief and scope through to playback to stakeholders That you are a strong collaborator and communicator, creating positive relationships with colleagues, stakeholders and external third parties, gaining their trust and creating research advocates Confidence executing a range of qualitative and quantitative methodologies and willingness to learn and trial more Some other highly valued skills include experience in: Bringing to the table a can- do attitude, to tackle challenges head on with a positive mindset Exceptional communication and presentation skills to inspire and influence those around you Supporting the wider team with exceptional learning and coaching skills and sharing your knowledge You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of the Northampton campus with an additional location in Manchester. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research,customer surveys,and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 04, 2025
Full time
Join us as a Senior UX Researcher where you'll play a key role in understanding our customers needs, behaviours and pain points to better inform product and design decisions. You will be responsible for leading the creation and execution of customer research projects utilising both qualitative and quantitative methodologies and using your experience to support and mentor others. This role sits within the Barclays Insight and Experience Design (BiXD); a bank wide multidisciplinary design team made up of UX Researchers, UX and UI Designers, Copywriters and Design Ops. To be successful in this role you should be able to confidently demonstrate: Hands-on experience conducting research and taking ownership for the end to end process from gathering the brief and scope through to playback to stakeholders That you are a strong collaborator and communicator, creating positive relationships with colleagues, stakeholders and external third parties, gaining their trust and creating research advocates Confidence executing a range of qualitative and quantitative methodologies and willingness to learn and trial more Some other highly valued skills include experience in: Bringing to the table a can- do attitude, to tackle challenges head on with a positive mindset Exceptional communication and presentation skills to inspire and influence those around you Supporting the wider team with exceptional learning and coaching skills and sharing your knowledge You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of the Northampton campus with an additional location in Manchester. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research,customer surveys,and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us as a Senior UX Researcher where you'll play a key role in understanding our customers needs, behaviours and pain points to better inform product and design decisions. You will be responsible for leading the creation and execution of customer research projects utilising both qualitative and quantitative methodologies and using your experience to support and mentor others. This role sits within the Barclays Insight and Experience Design (BiXD); a bank wide multidisciplinary design team made up of UX Researchers, UX and UI Designers, Copywriters and Design Ops. To be successful in this role you should be able to confidently demonstrate: Hands-on experience conducting research and taking ownership for the end to end process from gathering the brief and scope through to playback to stakeholders That you are a strong collaborator and communicator, creating positive relationships with colleagues, stakeholders and external third parties, gaining their trust and creating research advocates Confidence executing a range of qualitative and quantitative methodologies and willingness to learn and trial more Some other highly valued skills include experience in: Bringing to the table a can- do attitude, to tackle challenges head on with a positive mindset Exceptional communication and presentation skills to inspire and influence those around you Supporting the wider team with exceptional learning and coaching skills and sharing your knowledge You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of the Northampton campus with an additional location in Manchester. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research,customer surveys,and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jul 04, 2025
Full time
Join us as a Senior UX Researcher where you'll play a key role in understanding our customers needs, behaviours and pain points to better inform product and design decisions. You will be responsible for leading the creation and execution of customer research projects utilising both qualitative and quantitative methodologies and using your experience to support and mentor others. This role sits within the Barclays Insight and Experience Design (BiXD); a bank wide multidisciplinary design team made up of UX Researchers, UX and UI Designers, Copywriters and Design Ops. To be successful in this role you should be able to confidently demonstrate: Hands-on experience conducting research and taking ownership for the end to end process from gathering the brief and scope through to playback to stakeholders That you are a strong collaborator and communicator, creating positive relationships with colleagues, stakeholders and external third parties, gaining their trust and creating research advocates Confidence executing a range of qualitative and quantitative methodologies and willingness to learn and trial more Some other highly valued skills include experience in: Bringing to the table a can- do attitude, to tackle challenges head on with a positive mindset Exceptional communication and presentation skills to inspire and influence those around you Supporting the wider team with exceptional learning and coaching skills and sharing your knowledge You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of the Northampton campus with an additional location in Manchester. Purpose of the role To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions. Utilisation of data analytics tools to extract insights from market research,customer surveys,and feedback sessions to identify new opportunities and understand evolving customer needs. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Litigation Legal Secretary Birmingham (city centre) 26,000 - 30,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a top 150 national law firm who continue to grow. They are looking for a Litigation Legal Secretary to support their litigation team in the Birmingham city centre office. Duties and responsibilities of the Litigation Legal Secretary include (but are not limited to): Provide the team with typing, secretarial and administrative support. Work responsibly to support the needs of the fee earners and the priorities given delivering a quality service. Assist with digital dictation and administrative support across the company in line with the Company's workflow ethic. Transcribe and prepare all correspondence and documents through audiotyping and word processing, using Company precedents where appropriate. Operate case management system including storing documents electronically - organising and attaching to relevant matters. The person: Extensive legal secretary experience Experience with dictation tools and audiotyping (65 wpm/90% accuracy) Experience within a litigious area of law Excellent IT skills and attention to detail Happy in the office 5 days a week A fantastic opportunity for an experienced legal secretarial professional looking for a new challenge. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Jul 04, 2025
Full time
Litigation Legal Secretary Birmingham (city centre) 26,000 - 30,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a top 150 national law firm who continue to grow. They are looking for a Litigation Legal Secretary to support their litigation team in the Birmingham city centre office. Duties and responsibilities of the Litigation Legal Secretary include (but are not limited to): Provide the team with typing, secretarial and administrative support. Work responsibly to support the needs of the fee earners and the priorities given delivering a quality service. Assist with digital dictation and administrative support across the company in line with the Company's workflow ethic. Transcribe and prepare all correspondence and documents through audiotyping and word processing, using Company precedents where appropriate. Operate case management system including storing documents electronically - organising and attaching to relevant matters. The person: Extensive legal secretary experience Experience with dictation tools and audiotyping (65 wpm/90% accuracy) Experience within a litigious area of law Excellent IT skills and attention to detail Happy in the office 5 days a week A fantastic opportunity for an experienced legal secretarial professional looking for a new challenge. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Are you looking to kick-start your Marketing career? Would you like to work for a company who value their employees and where training and support is always on hand? Do you want a role offering you the opportunity across digital, events, content and traditional marketing? Great please get in touch. My client is a highly reputable law firm who are looking to add a Marketing Apprentice to help build greater brand awarenes and reputation through a range of digital and traditional content and events. You will have the support of the Marketing Manager to be creative and will work across all areas of the business. This role also offers the right candidate the opportunity and funding to study the level 3 and 4 Apprenticeship qualification. Benefits 25 days holiday Take your birthday off Social committee organising events throughout the year Apprenticeship funding What are the day-to-day responsibilities of the role: Provide support to the creation, scheduling and posting of engaging social media content Help run and manage and analyse performance of email marketing campaigns Support the running of the website particularly in relation to SEO activity. Administer marketing events from guest lists, to creating invites, to looking at successes Required Skills and Qualifications of the Marketing Assistant: Experience of using Canva and Photoshop Interest or knowledge of creating and editing video content. Highly organised with the ability to take on a wide range of tasks effectively Passionate about the industry and able to keep abreast of trends, tools and process improvement opportunities My client is offering a salary of up to £24,000 + apprenticeship funding for this fulltime permanent role If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality. Hooray is acting as an agency on behalf of the client for this position. Our purpose as a business is to pioneer ethical recruitment for a better working world. Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body. DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY!
Jul 03, 2025
Full time
Are you looking to kick-start your Marketing career? Would you like to work for a company who value their employees and where training and support is always on hand? Do you want a role offering you the opportunity across digital, events, content and traditional marketing? Great please get in touch. My client is a highly reputable law firm who are looking to add a Marketing Apprentice to help build greater brand awarenes and reputation through a range of digital and traditional content and events. You will have the support of the Marketing Manager to be creative and will work across all areas of the business. This role also offers the right candidate the opportunity and funding to study the level 3 and 4 Apprenticeship qualification. Benefits 25 days holiday Take your birthday off Social committee organising events throughout the year Apprenticeship funding What are the day-to-day responsibilities of the role: Provide support to the creation, scheduling and posting of engaging social media content Help run and manage and analyse performance of email marketing campaigns Support the running of the website particularly in relation to SEO activity. Administer marketing events from guest lists, to creating invites, to looking at successes Required Skills and Qualifications of the Marketing Assistant: Experience of using Canva and Photoshop Interest or knowledge of creating and editing video content. Highly organised with the ability to take on a wide range of tasks effectively Passionate about the industry and able to keep abreast of trends, tools and process improvement opportunities My client is offering a salary of up to £24,000 + apprenticeship funding for this fulltime permanent role If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality. Hooray is acting as an agency on behalf of the client for this position. Our purpose as a business is to pioneer ethical recruitment for a better working world. Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body. DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! T&C's APPLY!
Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Senior Marketing Executive will support the UK & Ireland Forensic & Litigation Consulting (FLC) Team in delivering our marketing programme, which involves all aspects of the B2B marketing mix. You will report to the UK&I FLC Marketing Director, and work closely with the FLC Senior Marketing Assistant, as well as the broader UK&I and cross-EMEA marketing teams. You will work directly with senior stakeholders in the business to understand their needs and deliver activities accordingly, as well as the BD teams and Executive Assistants within the business teams. You will have a busy, diverse, hands-on-role. What You'll Do Management and execution of marketing campaigns across the FLC segment - working across the full marketing mix (including thought leadership, communications, website and digital, events, social media, sponsorships, collateral, presentations). Will take initiative and work independently (as required), engaging directly with the business to ensure efficient planning, execution, and measurement; and alongside the central marketing team around content, digital (including analytics), paid social media, design, events and video where needed. Events - assisting the delivery of the events programme, including taking ownership of events such as seminars, roundtable dinners, client receptions and corporate hospitality events. Assisting in planning and delivering large-scale events - both in person, webinar and hybrid. Includes tracking invitation responses, pre-event planning and on-site logistics (where relevant). Supporting those within the business teams with logistics and providing best practice guidance around their own events as needed. Sponsorships - project management and logistical preparation, including drafting speaker notes, liaising with suppliers, organisation of exhibition stands, collateral and branded merchandise. Development of impactful communications - creating communications which are tailored for specific target audiences and channels. Working with internal and external communications team in setting tactical comms plans for programmes utilising the most effective channels. Digital - assisting with delivery of digital marketing programme (social media/web/email marketing). Overseeing scheduling, planning, email campaign design and reporting on campaign analytics, as well as liaising with web team to maintain website, and social media team to design and execute social media activities (both organic and paid). Content development - liaising with the EMEA Content lead, Marketing Director, business stakeholders, design and risk functions to write, produce and publish high-quality thought leadership, brochureware and other collateral as needed. Will be responsible for end-to-end production process, producing distinctive points of view which are within FTI Consulting's brand style, tone of voice and which promote our expert point of view. This will also involve providing direct feedback, guidance and coaching to the business on content and best practice processes. CRM support - helping to maintain accuracy of data and promoting best practice/user engagement with our CRM system (Salesforce). This includes creating campaigns and pulling data reports for various events and campaigns. Collateral development and upkeep - including (a) presentation and credentials support, by helping to manage the team's repository of tombstones and case studies, and ensuring presentations are regularly updated, and (b) organising the production of branded items, such as stationary and merchandise. Brand review - ensure collateral and templates are fully brand compliant and embed FTI Consulting's brand values. Develop strong working relationships with stakeholders in FLC and UK&I Corporate Marketing team, be an active member and regularly contribute to cross-firm initiatives as required. Assist with day-to-day team tasks and ad hoc projects, including web and email enquiries, proof-reading, market research, regular reporting etc. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Basic Qualifications Marketing experience in a professional services/B2B environment. Degree (or equivalent), ideally in a business, marketing or communications discipline. Experience shaping and implementing marketing activity and campaigns, across a selection of tactics and channels to achieve commercial objectives. An understanding of the professional services environment; familiar with complex matrix organisations, and able to manage ambiguity and secure buy-in from a range of senior colleagues Strong copywriting/storytelling skills with a very high standard of written English. Excellent attention to detail, able to proof and edit others' work. Strong verbal communication skills - ability to negotiate with suppliers, interact confidently with senior stakeholders, and maintain professional internal and external relationships. Excellent organisational and planning skills: able to work on multiple projects simultaneously and prioritise as needed to deliver against demanding timelines, and to deal with multiple managers and requests. Team player who is proactive and self-motivated with a strong work ethic and a 'can do' attitude, willing to go the extra mile when required. Able to work in a highly diverse international environment with cultural awareness and sensitivity. Proven ability to work autonomously without extensive supervision. Proven B2B digital marketing experience, including a sound understanding of LinkedIn, Twitter and other social media tools. Experience using CRM software and marketing automation tools, such as Eloqua (Oracle email marketing), Salesforce (CRM Sales Cloud) or similar packages. Working knowledge of SharePoint and web content management systems. Advanced proficiency in Microsoft Office suite (Excel, Word, Outlook, PowerPoint) Total Wellbeing Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 2 - Tier 2 Citizenship Status Accepted: Not Applicable Compensation
Jul 03, 2025
Full time
Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Senior Marketing Executive will support the UK & Ireland Forensic & Litigation Consulting (FLC) Team in delivering our marketing programme, which involves all aspects of the B2B marketing mix. You will report to the UK&I FLC Marketing Director, and work closely with the FLC Senior Marketing Assistant, as well as the broader UK&I and cross-EMEA marketing teams. You will work directly with senior stakeholders in the business to understand their needs and deliver activities accordingly, as well as the BD teams and Executive Assistants within the business teams. You will have a busy, diverse, hands-on-role. What You'll Do Management and execution of marketing campaigns across the FLC segment - working across the full marketing mix (including thought leadership, communications, website and digital, events, social media, sponsorships, collateral, presentations). Will take initiative and work independently (as required), engaging directly with the business to ensure efficient planning, execution, and measurement; and alongside the central marketing team around content, digital (including analytics), paid social media, design, events and video where needed. Events - assisting the delivery of the events programme, including taking ownership of events such as seminars, roundtable dinners, client receptions and corporate hospitality events. Assisting in planning and delivering large-scale events - both in person, webinar and hybrid. Includes tracking invitation responses, pre-event planning and on-site logistics (where relevant). Supporting those within the business teams with logistics and providing best practice guidance around their own events as needed. Sponsorships - project management and logistical preparation, including drafting speaker notes, liaising with suppliers, organisation of exhibition stands, collateral and branded merchandise. Development of impactful communications - creating communications which are tailored for specific target audiences and channels. Working with internal and external communications team in setting tactical comms plans for programmes utilising the most effective channels. Digital - assisting with delivery of digital marketing programme (social media/web/email marketing). Overseeing scheduling, planning, email campaign design and reporting on campaign analytics, as well as liaising with web team to maintain website, and social media team to design and execute social media activities (both organic and paid). Content development - liaising with the EMEA Content lead, Marketing Director, business stakeholders, design and risk functions to write, produce and publish high-quality thought leadership, brochureware and other collateral as needed. Will be responsible for end-to-end production process, producing distinctive points of view which are within FTI Consulting's brand style, tone of voice and which promote our expert point of view. This will also involve providing direct feedback, guidance and coaching to the business on content and best practice processes. CRM support - helping to maintain accuracy of data and promoting best practice/user engagement with our CRM system (Salesforce). This includes creating campaigns and pulling data reports for various events and campaigns. Collateral development and upkeep - including (a) presentation and credentials support, by helping to manage the team's repository of tombstones and case studies, and ensuring presentations are regularly updated, and (b) organising the production of branded items, such as stationary and merchandise. Brand review - ensure collateral and templates are fully brand compliant and embed FTI Consulting's brand values. Develop strong working relationships with stakeholders in FLC and UK&I Corporate Marketing team, be an active member and regularly contribute to cross-firm initiatives as required. Assist with day-to-day team tasks and ad hoc projects, including web and email enquiries, proof-reading, market research, regular reporting etc. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Basic Qualifications Marketing experience in a professional services/B2B environment. Degree (or equivalent), ideally in a business, marketing or communications discipline. Experience shaping and implementing marketing activity and campaigns, across a selection of tactics and channels to achieve commercial objectives. An understanding of the professional services environment; familiar with complex matrix organisations, and able to manage ambiguity and secure buy-in from a range of senior colleagues Strong copywriting/storytelling skills with a very high standard of written English. Excellent attention to detail, able to proof and edit others' work. Strong verbal communication skills - ability to negotiate with suppliers, interact confidently with senior stakeholders, and maintain professional internal and external relationships. Excellent organisational and planning skills: able to work on multiple projects simultaneously and prioritise as needed to deliver against demanding timelines, and to deal with multiple managers and requests. Team player who is proactive and self-motivated with a strong work ethic and a 'can do' attitude, willing to go the extra mile when required. Able to work in a highly diverse international environment with cultural awareness and sensitivity. Proven ability to work autonomously without extensive supervision. Proven B2B digital marketing experience, including a sound understanding of LinkedIn, Twitter and other social media tools. Experience using CRM software and marketing automation tools, such as Eloqua (Oracle email marketing), Salesforce (CRM Sales Cloud) or similar packages. Working knowledge of SharePoint and web content management systems. Advanced proficiency in Microsoft Office suite (Excel, Word, Outlook, PowerPoint) Total Wellbeing Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 33 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Core Operations Level 2 - Tier 2 Citizenship Status Accepted: Not Applicable Compensation
Job Title: Marketing Assistant (Legal) Locations: Gloucestershire. On site parking or permits provided. Hours: full time Salary: up to 28,000 OVERVIEW We're looking for a motivated Marketing Assistant to support the marketing and business development team at a regional law firm. You'll assist with digital marketing, event coordination, content updates, and client communications. This role offers a great chance to develop your marketing skills within the legal sector. Some travel between offices and local events will be required. RESPONSIBILITIES Support day-to-day marketing and business development activity across the firm's offices and practice areas. Maintain and segment contact databases to ensure accurate targeting for communications and events. Assist in organising local events, legal seminars, and community sponsorships from planning through to follow-up. Coordinate internal calendars for events, campaigns, and key seasonal marketing activity. Attend local events (as needed) to support with setup, materials, and welcoming attendees. Help manage firm memberships, sponsorship agreements, and charity partnerships, keeping records updated. Keep website content and team profiles up to date with support from the wider team. Draft and schedule content for social media channels, reflecting the firm's tone and values. Support with regular email campaigns and client newsletters, ensuring GDPR compliance. Arrange photography for new joiners, marketing materials, or press releases. Take ownership of marketing stock, branded materials, and day-to-day admin tasks. Carry out research to support local business development, referral targeting, and sector-specific opportunities. EXPERIENCE REQUIRED Experience in a marketing or administrative role, ideally within a law firm or other regulated/professional services environment. A relevant qualification in marketing, business, communications, or similar (degree or equivalent experience). Confident supporting a variety of marketing activities including social media, website updates, email campaigns, events, and printed materials. Familiarity with tools such as WordPress, Mailchimp (or similar), Canva, Microsoft Office, and social media platforms (e.g. LinkedIn, Facebook). Basic understanding of key marketing channels such as SEO, CRM, email marketing, and events - with a willingness to learn more. Strong written and verbal communication skills, with good spelling, grammar, and a professional tone. Highly organised and able to manage multiple tasks or deadlines with accuracy and attention to detail. A proactive, motivated team player with a collaborative approach and openness to sharing ideas. Experience helping to coordinate event logistics or meetings is an advantage. Full UK driving licence and access to a car for occasional travel between office locations or to events. IN RETURN 25 days holiday + bank + birthday + potential to earn more based on performance and attendance. Endless training and development opportunities. Hybrid flexible working, option to work 2 days from home though office presence is encouraged for your own professional development Free on-site parking or permits provided Pension scheme Cash plan benefits, including dental and counselling. Life assurance Client referral bonus' For more details please contact: removed)
Jul 03, 2025
Full time
Job Title: Marketing Assistant (Legal) Locations: Gloucestershire. On site parking or permits provided. Hours: full time Salary: up to 28,000 OVERVIEW We're looking for a motivated Marketing Assistant to support the marketing and business development team at a regional law firm. You'll assist with digital marketing, event coordination, content updates, and client communications. This role offers a great chance to develop your marketing skills within the legal sector. Some travel between offices and local events will be required. RESPONSIBILITIES Support day-to-day marketing and business development activity across the firm's offices and practice areas. Maintain and segment contact databases to ensure accurate targeting for communications and events. Assist in organising local events, legal seminars, and community sponsorships from planning through to follow-up. Coordinate internal calendars for events, campaigns, and key seasonal marketing activity. Attend local events (as needed) to support with setup, materials, and welcoming attendees. Help manage firm memberships, sponsorship agreements, and charity partnerships, keeping records updated. Keep website content and team profiles up to date with support from the wider team. Draft and schedule content for social media channels, reflecting the firm's tone and values. Support with regular email campaigns and client newsletters, ensuring GDPR compliance. Arrange photography for new joiners, marketing materials, or press releases. Take ownership of marketing stock, branded materials, and day-to-day admin tasks. Carry out research to support local business development, referral targeting, and sector-specific opportunities. EXPERIENCE REQUIRED Experience in a marketing or administrative role, ideally within a law firm or other regulated/professional services environment. A relevant qualification in marketing, business, communications, or similar (degree or equivalent experience). Confident supporting a variety of marketing activities including social media, website updates, email campaigns, events, and printed materials. Familiarity with tools such as WordPress, Mailchimp (or similar), Canva, Microsoft Office, and social media platforms (e.g. LinkedIn, Facebook). Basic understanding of key marketing channels such as SEO, CRM, email marketing, and events - with a willingness to learn more. Strong written and verbal communication skills, with good spelling, grammar, and a professional tone. Highly organised and able to manage multiple tasks or deadlines with accuracy and attention to detail. A proactive, motivated team player with a collaborative approach and openness to sharing ideas. Experience helping to coordinate event logistics or meetings is an advantage. Full UK driving licence and access to a car for occasional travel between office locations or to events. IN RETURN 25 days holiday + bank + birthday + potential to earn more based on performance and attendance. Endless training and development opportunities. Hybrid flexible working, option to work 2 days from home though office presence is encouraged for your own professional development Free on-site parking or permits provided Pension scheme Cash plan benefits, including dental and counselling. Life assurance Client referral bonus' For more details please contact: removed)
We are recruiting a Senior Business Development Manager to support the global and London Digital,Data,IPand Technology (DDIT) group. Department purpose Our Marketing, Business Development and Communications (MBD&C) team contributes to the setting and achievement of the firm's business objectives, which include supporting our partners and associates in their pursuit of becoming our clients' trusted advisers, building and maintaining long-lasting, deep institutional client relationships, winning new clients, increasing the visibility of the firm globally, and positioning the firm as the thought leader among the global elite law firms. The function works as one team across the globe with very close collaboration between the central groups and professionals supporting offices, practice groups, sectors, and clients. Role purpose DDIT advises on a broad range of complex commercial contracts, particularlyIP, technology anddatarich deals, and is one of the most dynamic and fast-growing parts of the firm's business. This role is responsible for providing strategic support and direction to the global group, in addition to servicing the day-to-day business development needs of the London practice. We have a clear long-term vision for the practice and the successful candidate will play a leading role in helping us to achieve our objectives. As competition for this sort of work intensifies, this role offers an opportunity for the successful candidate to enhance the sophistication and impact of business development within the practice at both a global and local level. You will work closely with senior members of our practice, sector BD teams and the leadership of the DDIT practice to ensure the successful delivery of the marketing and BD plans, improve collaboration, and drive the client strategy. Role and Responsibilities: Business development Lead on preparing proposals, pitch presentations, and credentials statements for London and global DDIT opportunities. Create and embed a global process and infrastructure for managing lower-value and/or regional/local pitches and credentials, including a self-service model for fee earners and training and guidance for regional teams for consistency of brand and content. Lead on relevant legal directory and award submissions. Use an understanding of the firm's international partner and BD network to develop new opportunities and leverage innovative ideas across practice groups and sectors. Share ideas with colleagues in order to enhance quality of work and develop best practice for BD as a whole. Coordinate cross-practice, multi-jurisdictional client-facing events (face-to-face and virtual), and other ad-hoc events. Strategic business planning and advice Work directly with the partners to define and drive a cohesive BD strategy with a focus on increasing collaboration and driving engagement with our priority clients at a global, regional and local level. Develop and manage global and regional budget(s) that are agreed with central management annually, monitoring spend, making decisions on allocation, measuring and reporting on ROI. Work proactively with the partners and actively contribute to their business plans. Act as an internal consultant and coach partners/lawyers on BD. Facilitate the integration and on-boarding of any partner lateral hires or partner promotions. Client relationship management Work with partners to develop an international co-ordinated client targeting / cross-selling / CRM programme for the DDIT group. Use market research and intelligence to identify new client or market targeting opportunities, recommend new business development ideas and actions and work with the relevant partners and BD / CRM colleagues to execute them. Track and monitor the work we do with our clients, spotting opportunities and developing strategies to target additional work and connecting with relevant stakeholders across the firm. Devise and implement a programme for client listening, pitch debriefs and matter reviews. Client communications, events and marketing Lead on the generation of innovative marketing communications for the group including (i) integrated, global thought leadership campaigns; (ii) client briefings; and (iii) content-led events such as conferences, seminars and client academies/universities. Advise on the relevant channels and tools (e.g. blogs, podcasts, social media) to raise the group's profile with these communications. Lead on the organisation of marketing events, a programme of effective client hospitality (overseeing junior team members, the central events team and PAs on the execution) and the production of related literature using the creative services team. Oversee marketing processes (e.g. CVs, reporting on deals worldwide, effective use of CRM database, intranet and internet sites) with junior team members and departmental PAs. Work with the media relations team to maintain effective press coverage on major deal and market developments; coordinate deal updates as appropriate. Devise an appropriate strategy for the global group's legal directory process and oversee delivery by junior / regional team members. Market knowledge and training Work with knowledge and research teams to keep up to date with trends affecting the respective products and clients. Use market data and intelligence to identify business opportunities and/or inform our strategy for going to market. Provide a structured and tailored programme of training on business development techniques to associates. Play a role in the training of business development team members across the marketing department, specifically those with an DDIT remit, on the group's strategy. Key requirements: Can challenge underlying issues with current strategic vision and delivery, questioning the rationale behind existing concepts, plans and ideas, persuading and influencing senior stakeholders on implementation of new ideas, playing an influencing role in partner meetings regarding business development, cross-selling and projects. Significant relevant business development, marketing and/or CRM experience (ideally within a professional services organisation or where the individual frequently worked with senior management) at Manager or Senior Manager level. Can lead on communication, coordination and strategic oversight of the international DDIT BD community. Strong client focus and a commercial understanding and approach. Strong, demonstrated experience of managing and developing the careers of team members at Manager, Executive and Assistant level both in the local office and remotely across the global network. Demonstrated experience of influencing and overseeing support teams (i.e. creative services, events) and PAs to support on projects and initiatives. Ability to motivate, develop and inspire both the BD team and fee earners to deliver business goals and change behaviour where required. Excellent communication skills both written and oral. A proactive approach, creativity and tenacity. High attention to detail. Professional in outlook and attitude. Politically astute - can make tough decisions and follow through, can anticipate future areas of risk for the practice and takes appropriate action to address these. Understands the complexities of the partnership structure and can navigate them to achieve commercial objectives. Ability to manage, drive and implement change. Ability to work to deadlines, juggle multiple projects and deliver under pressure. Ability to plan ahead, anticipate workload of the team and manage others' time efficiently, can assess and balance conflicting priorities and does not over commit themselves or the team - always manages expectations. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role ) in accordance with our hybrid working policy.
Jul 03, 2025
Full time
We are recruiting a Senior Business Development Manager to support the global and London Digital,Data,IPand Technology (DDIT) group. Department purpose Our Marketing, Business Development and Communications (MBD&C) team contributes to the setting and achievement of the firm's business objectives, which include supporting our partners and associates in their pursuit of becoming our clients' trusted advisers, building and maintaining long-lasting, deep institutional client relationships, winning new clients, increasing the visibility of the firm globally, and positioning the firm as the thought leader among the global elite law firms. The function works as one team across the globe with very close collaboration between the central groups and professionals supporting offices, practice groups, sectors, and clients. Role purpose DDIT advises on a broad range of complex commercial contracts, particularlyIP, technology anddatarich deals, and is one of the most dynamic and fast-growing parts of the firm's business. This role is responsible for providing strategic support and direction to the global group, in addition to servicing the day-to-day business development needs of the London practice. We have a clear long-term vision for the practice and the successful candidate will play a leading role in helping us to achieve our objectives. As competition for this sort of work intensifies, this role offers an opportunity for the successful candidate to enhance the sophistication and impact of business development within the practice at both a global and local level. You will work closely with senior members of our practice, sector BD teams and the leadership of the DDIT practice to ensure the successful delivery of the marketing and BD plans, improve collaboration, and drive the client strategy. Role and Responsibilities: Business development Lead on preparing proposals, pitch presentations, and credentials statements for London and global DDIT opportunities. Create and embed a global process and infrastructure for managing lower-value and/or regional/local pitches and credentials, including a self-service model for fee earners and training and guidance for regional teams for consistency of brand and content. Lead on relevant legal directory and award submissions. Use an understanding of the firm's international partner and BD network to develop new opportunities and leverage innovative ideas across practice groups and sectors. Share ideas with colleagues in order to enhance quality of work and develop best practice for BD as a whole. Coordinate cross-practice, multi-jurisdictional client-facing events (face-to-face and virtual), and other ad-hoc events. Strategic business planning and advice Work directly with the partners to define and drive a cohesive BD strategy with a focus on increasing collaboration and driving engagement with our priority clients at a global, regional and local level. Develop and manage global and regional budget(s) that are agreed with central management annually, monitoring spend, making decisions on allocation, measuring and reporting on ROI. Work proactively with the partners and actively contribute to their business plans. Act as an internal consultant and coach partners/lawyers on BD. Facilitate the integration and on-boarding of any partner lateral hires or partner promotions. Client relationship management Work with partners to develop an international co-ordinated client targeting / cross-selling / CRM programme for the DDIT group. Use market research and intelligence to identify new client or market targeting opportunities, recommend new business development ideas and actions and work with the relevant partners and BD / CRM colleagues to execute them. Track and monitor the work we do with our clients, spotting opportunities and developing strategies to target additional work and connecting with relevant stakeholders across the firm. Devise and implement a programme for client listening, pitch debriefs and matter reviews. Client communications, events and marketing Lead on the generation of innovative marketing communications for the group including (i) integrated, global thought leadership campaigns; (ii) client briefings; and (iii) content-led events such as conferences, seminars and client academies/universities. Advise on the relevant channels and tools (e.g. blogs, podcasts, social media) to raise the group's profile with these communications. Lead on the organisation of marketing events, a programme of effective client hospitality (overseeing junior team members, the central events team and PAs on the execution) and the production of related literature using the creative services team. Oversee marketing processes (e.g. CVs, reporting on deals worldwide, effective use of CRM database, intranet and internet sites) with junior team members and departmental PAs. Work with the media relations team to maintain effective press coverage on major deal and market developments; coordinate deal updates as appropriate. Devise an appropriate strategy for the global group's legal directory process and oversee delivery by junior / regional team members. Market knowledge and training Work with knowledge and research teams to keep up to date with trends affecting the respective products and clients. Use market data and intelligence to identify business opportunities and/or inform our strategy for going to market. Provide a structured and tailored programme of training on business development techniques to associates. Play a role in the training of business development team members across the marketing department, specifically those with an DDIT remit, on the group's strategy. Key requirements: Can challenge underlying issues with current strategic vision and delivery, questioning the rationale behind existing concepts, plans and ideas, persuading and influencing senior stakeholders on implementation of new ideas, playing an influencing role in partner meetings regarding business development, cross-selling and projects. Significant relevant business development, marketing and/or CRM experience (ideally within a professional services organisation or where the individual frequently worked with senior management) at Manager or Senior Manager level. Can lead on communication, coordination and strategic oversight of the international DDIT BD community. Strong client focus and a commercial understanding and approach. Strong, demonstrated experience of managing and developing the careers of team members at Manager, Executive and Assistant level both in the local office and remotely across the global network. Demonstrated experience of influencing and overseeing support teams (i.e. creative services, events) and PAs to support on projects and initiatives. Ability to motivate, develop and inspire both the BD team and fee earners to deliver business goals and change behaviour where required. Excellent communication skills both written and oral. A proactive approach, creativity and tenacity. High attention to detail. Professional in outlook and attitude. Politically astute - can make tough decisions and follow through, can anticipate future areas of risk for the practice and takes appropriate action to address these. Understands the complexities of the partnership structure and can navigate them to achieve commercial objectives. Ability to manage, drive and implement change. Ability to work to deadlines, juggle multiple projects and deliver under pressure. Ability to plan ahead, anticipate workload of the team and manage others' time efficiently, can assess and balance conflicting priorities and does not over commit themselves or the team - always manages expectations. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role ) in accordance with our hybrid working policy.
Title : Operations Manager Reporting To : Director of Operations Salary: £38,000 - £40,000per annum (based on experience) Location : London/Head Office Tooting Works Contract: Permanent/full-time Closing Date: 24 th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.) About Us: Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention. Role Responsibilities: Centre Operations Management Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly. Ensure the lettings process is well-managed and aligned with policies. Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services. Contribute to strategic operational planning and continuous improvement initiatives. Identify and resolve operational challenges in collaboration with senior management. Report regularly on KPIs, occupancy, operational issues, and budget status to senior management. Building Maintenance Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards. Manage and coordinate external contractors and service providers (e.g., cleaners, engineers). Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness. Conduct regular building inspections and implement corrective actions as needed. Drive sustainability initiatives, including energy efficiency and waste reduction. Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work. Maintain the Visitor Management System and ensure it is used appropriately and consistently Health & Safety Ensure compliance with UK health & safety regulations, including risk assessments and fire safety. Develop and monitor health & safety procedures tailored to the site. Organise relevant training for staff and enforce contractor compliance. Maintain accurate H&S records, incident reports, and lead periodic audits. Support development and execution of emergency response and business continuity plans. Fire safety responsibility (Fire Safety designated person) Lettings and Lease Management Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants. Check we are maintaining up-to-date tenancy records, Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews. Carry out twice-yearly audits of lease documentation. Maintain relationships with tenants to support retention and satisfaction. Monitor lease management by team, lease compliance and resolution of any lease-related issues. Customer Service Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally. Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention. Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels. Financial Management Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget. Negotiate contracts with suppliers and service providers to secure cost-effective deals. Ensure tenant arrears are regularly monitored and managed. Line Management Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity. Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities. Handle recruitment, onboarding, and offboarding of staff members as needed. Essential Skills / Experience Bachelor's degree or higher in Business Management, Project Management, or other relevant fields. At least 2 years' experience in operations work. Previous experience in Lease management Excellent organisational and administrative skills. Desire to drive operational excellence. Line management experience. Experience of managing a building, property or facilities beneficial. High comfort level with online tools such as MS Office, project management software, or similar. Strong written and oral communication skills. Negotiation and customer service skills. Resilient and adaptable with ability to multi-task. Solution finder. The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands. Rewards 25 days of annual leave plus bank holidays Personal annual training budget following probation. Employee assistance programme, including counselling. Regular team socials throughout the year. Generous sick pay allowance following probation. General eye test. Well-being day (one day per year). Volunteer day (one day per year). Pre-employment Checks -Any employment with Business Launchpad will be subject to the following checks prior to your start date: Satisfactory Disclosure and Barring Service (DBS) check. Receipt of two satisfactory references. Proof of eligibility to work in the UK. Safeguarding training (can be trained on the job). Please email your CV with a cover letter stating why you are interested in this role. Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
Jul 03, 2025
Full time
Title : Operations Manager Reporting To : Director of Operations Salary: £38,000 - £40,000per annum (based on experience) Location : London/Head Office Tooting Works Contract: Permanent/full-time Closing Date: 24 th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.) About Us: Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention. Role Responsibilities: Centre Operations Management Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly. Ensure the lettings process is well-managed and aligned with policies. Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services. Contribute to strategic operational planning and continuous improvement initiatives. Identify and resolve operational challenges in collaboration with senior management. Report regularly on KPIs, occupancy, operational issues, and budget status to senior management. Building Maintenance Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards. Manage and coordinate external contractors and service providers (e.g., cleaners, engineers). Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness. Conduct regular building inspections and implement corrective actions as needed. Drive sustainability initiatives, including energy efficiency and waste reduction. Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work. Maintain the Visitor Management System and ensure it is used appropriately and consistently Health & Safety Ensure compliance with UK health & safety regulations, including risk assessments and fire safety. Develop and monitor health & safety procedures tailored to the site. Organise relevant training for staff and enforce contractor compliance. Maintain accurate H&S records, incident reports, and lead periodic audits. Support development and execution of emergency response and business continuity plans. Fire safety responsibility (Fire Safety designated person) Lettings and Lease Management Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants. Check we are maintaining up-to-date tenancy records, Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews. Carry out twice-yearly audits of lease documentation. Maintain relationships with tenants to support retention and satisfaction. Monitor lease management by team, lease compliance and resolution of any lease-related issues. Customer Service Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally. Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention. Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels. Financial Management Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget. Negotiate contracts with suppliers and service providers to secure cost-effective deals. Ensure tenant arrears are regularly monitored and managed. Line Management Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity. Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities. Handle recruitment, onboarding, and offboarding of staff members as needed. Essential Skills / Experience Bachelor's degree or higher in Business Management, Project Management, or other relevant fields. At least 2 years' experience in operations work. Previous experience in Lease management Excellent organisational and administrative skills. Desire to drive operational excellence. Line management experience. Experience of managing a building, property or facilities beneficial. High comfort level with online tools such as MS Office, project management software, or similar. Strong written and oral communication skills. Negotiation and customer service skills. Resilient and adaptable with ability to multi-task. Solution finder. The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands. Rewards 25 days of annual leave plus bank holidays Personal annual training budget following probation. Employee assistance programme, including counselling. Regular team socials throughout the year. Generous sick pay allowance following probation. General eye test. Well-being day (one day per year). Volunteer day (one day per year). Pre-employment Checks -Any employment with Business Launchpad will be subject to the following checks prior to your start date: Satisfactory Disclosure and Barring Service (DBS) check. Receipt of two satisfactory references. Proof of eligibility to work in the UK. Safeguarding training (can be trained on the job). Please email your CV with a cover letter stating why you are interested in this role. Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE The data centre sector is key to Turner & Townsend and as part of our continued investment in the sector, an exciting opportunity has arisen for a Senior Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team working with Clients throughout the UK and Europe. Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE The data centre sector is key to Turner & Townsend and as part of our continued investment in the sector, an exciting opportunity has arisen for a Senior Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team working with Clients throughout the UK and Europe. Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE The data centre sector is key to Turner & Townsend and as part of our continued investment in the sector, an exciting opportunity has arisen for a Senior Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team working with Clients throughout the UK and Europe. Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications Bachelor's degree in Quantity Surveying, Construction Management, or a related field MRICS qualification (or actively working towards it) Proven track record of successfully managing costs for large-scale construction projects Excellent written and oral communication skills, with the ability to present complex financial information clearly Strong analytical and problem-solving skills, with a detail-oriented approach Proficiency in cost estimation software and Microsoft Office suite In-depth knowledge of construction industry standards, regulations, and best practices Experience in contract administration and negotiation Strong mathematical and financial analysis skills Ability to work collaboratively in a team environment while managing multiple projects simultaneously Excellent organizational and time management skills Adaptability to work in a fast-paced, dynamic environment Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE The data centre sector is key to Turner & Townsend and as part of our continued investment in the sector, an exciting opportunity has arisen for a Senior Cost Manager to join us. This permanent position is well suited to an individual that is looking to work as part of a dynamic team working with Clients throughout the UK and Europe. Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications Bachelor's degree in Quantity Surveying, Construction Management, or a related field MRICS qualification (or actively working towards it) Proven track record of successfully managing costs for large-scale construction projects Excellent written and oral communication skills, with the ability to present complex financial information clearly Strong analytical and problem-solving skills, with a detail-oriented approach Proficiency in cost estimation software and Microsoft Office suite In-depth knowledge of construction industry standards, regulations, and best practices Experience in contract administration and negotiation Strong mathematical and financial analysis skills Ability to work collaboratively in a team environment while managing multiple projects simultaneously Excellent organizational and time management skills Adaptability to work in a fast-paced, dynamic environment Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. Our markets include Healthcare, Education, HT&M, Retail Banking and beyond. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Additional Information Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. . click apply for full job details
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. Our markets include Healthcare, Education, HT&M, Retail Banking and beyond. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Experience and Skills A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Additional Information Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. . click apply for full job details
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £5m to £10m range. KEY ACCOUNTABILITIES Commission Management, to include: Assisting on feasibility studies and writing procurement reports Estimating and cost planning to include producing and presenting the final cost plan, utilising the relevant cost management tools and services utilising The Hive Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Assisting in the production of bid documentation Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Assist in the support, development, and mentorship of junior staff members REPORTING Depending upon context, a Cost Manager is likely to report to a Senior Cost Manager, or Associate Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Working towards or recently achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information . click apply for full job details
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development TURNER & TOWNSEND: We actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience and Skills Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Company Values Statement: We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be: Professional, Quality Driven, Goal Orientated, Customer Focused, Continuously Improving, Flexible, Open & Integrated. Company Vision: To become the leading global provider of professional services to the natural resources, infrastructure and property markets, rewarded for the value we create. Additional Information . click apply for full job details
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Qualifications Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained The Candidate We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Qualifications Good knowledge of construction methods and procurement routes/ Sound knowledge of various forms of contract (JCT/NEC). Excellent measurement and cost planning expertise including use of NRM. Commercially astute with demonstrable negotiation and communication skills. Team oriented. A proven track record of delivering high quality cost management / quantity surveying services across the full project lifecycle Ideally professionally qualified (RICS or similar) Degree or HNC level qualification Ability to successfully manage and prioritise more than one project at a time. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited . click apply for full job details
Jul 03, 2025
Full time
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: Job Description Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions. We are passionate about making the difference, transforming performance for a green, inclusive and productive world. As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from. OUR CORE VALUES We love a challenge We are stronger together We bring out the best in everyone To support and progress our values, we: Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive Are a champion of a diverse workforce and culture Offer role development and advancement opportunities Set out our NewLeaf strategy, commitment to social value and environmental issues Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation) Offer a level of independence with multidisciplinary collaboration and support where needed We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues. MAIN PURPOSE OF ROLE To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery To ensure that client objectives are met through the delivery of an effective cost management service SCOPE Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range. KEY ACCOUNTABILITIES Commission Management, to include: Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects Advising clients on feasibility studies Advising clients on their procurement options Managing the estimating and cost planning stages, including presenting the final cost plan to the client Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place Producing monthly post contract cost reports via our Cost Control App and presenting them to the client Inputting into value engineering Negotiating and agreeing final accounts Interfacing with the client, Project Manager, and other consultants, at all project stages Work collaboratively with Turner and Townsend's project management team during project delivery Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports Supporting the execution of our NewLeaf strategy Management of internal fees, internal job costing and resourcing requirements Marketing and business development, to include: Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database Developing and maintaining a professional network of peers and potential clients Leading bid submissions Identifying ways in which cost management procedures, templates and products can be improved Being involved in extracurricular activities including external groups, attending networking and CPD events Internal management accountabilities, to include: Knowledge management - Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database Process improvement - Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager Lead in the support, development, and mentorship of junior staff members Management of projects on D365 REPORTING Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director. KEY PERFORMANCE INDICATORS A Senior Cost Manager will in part be assessed by the extent to which: Commissions are managed to the right quality standards and are completed efficiently and on time Service delivery on commissions is in line with the conditions of appointment Good relationships are developed with clients and members of the cross-functional team They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers Opportunities are identified to develop new business with existing clients Margin levels are kept track of on all commissions Key information and data is effectively cascaded and appropriately retained Qualifications We would expect candidates to demonstrate the following: Ability to work with autonomy A self-motivated individual who is able to take initiative and deliver to tight deadlines Have achieved Chartered Status Have a confident and professional manner Highly organised and ability to prioritise own workload Ability to collaborate and build relationships across the business Ability to work well under pressure Ability to delegate tasks to junior team to assist in their technical development Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited . click apply for full job details
