Store Manager - London Selfridges STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Customer Understanding & Engagement Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. Team Development and Team Spirit Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment. Embrace and promote change and transformation and actively inspire others to do the same. Attract and recruit the best profiles through networking and market scouting. Facilitate the on-boarding plan for every new employee. Define and assign clear objectives setting challenging goals and monitor individual performances. Identify talents and recognize and reward store best performers. Coach store team to develop competencies and support their growth; ensure training program deployment. Implement effective solution/resolution for all employees' relations issues in collaboration with HR and Retail Area Manager. Brand Presentation Partner with VM to identify and implement product placement strategies to maximize store sales. Partner with local Merchandising team providing effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers. Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance. Retail and Store Operations Assess, monitor and improve store's alteration standards through managing store customer advisors and tailors. Ensure the store team adheres to guidelines policies and procedures in all areas of operational activity. Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service. Requirements Proven Luxury backgrounds is a must Extended Team Leadership experience In Store Business development acumen managing large volumes Intimate local luxury market understanding Fluent in English,proficiency in a second language strongly preferred What makes you, makes our legacy Ermenegildo Zegna Groupis founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. VIEW OPEN POSITIONS
Jul 01, 2025
Full time
Store Manager - London Selfridges STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. STORE MANAGER - ZEGNA LONDON SELFRIDGES At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Customer Understanding & Engagement Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. Team Development and Team Spirit Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment. Embrace and promote change and transformation and actively inspire others to do the same. Attract and recruit the best profiles through networking and market scouting. Facilitate the on-boarding plan for every new employee. Define and assign clear objectives setting challenging goals and monitor individual performances. Identify talents and recognize and reward store best performers. Coach store team to develop competencies and support their growth; ensure training program deployment. Implement effective solution/resolution for all employees' relations issues in collaboration with HR and Retail Area Manager. Brand Presentation Partner with VM to identify and implement product placement strategies to maximize store sales. Partner with local Merchandising team providing effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers. Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance. Retail and Store Operations Assess, monitor and improve store's alteration standards through managing store customer advisors and tailors. Ensure the store team adheres to guidelines policies and procedures in all areas of operational activity. Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service. Requirements Proven Luxury backgrounds is a must Extended Team Leadership experience In Store Business development acumen managing large volumes Intimate local luxury market understanding Fluent in English,proficiency in a second language strongly preferred What makes you, makes our legacy Ermenegildo Zegna Groupis founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. VIEW OPEN POSITIONS
We're delighted to offer an exciting Graduate or early career Digital Marketing Executive opportunity, with a market-leading brand in the luxury homes sector. Their products adorn some of the nicest houses across the UK, with a reputation for excellent customer service and bespoke, beautiful product design. About The Role This is a hands-on role built for someone at the start of their digital marketing journey - curious, ambitious and eager to learn by doing. Reporting to the Marketing Manager, you'll play a key role in planning and executing campaigns across digital channels, gaining real responsibility and growing your skills along the way. As an important member of the digital marketing team, you will be responsible for creating content for Instagram, Facebook, Pinterest, TikTok & more - especially reels, stories, and short-form video. You will have experience in planning and scheduling monitor engagement and performance, and support influencer and brand ambassador activity with briefs, post coordination, and tagged content management. What's important is that you have a passion for digital marketing, enjoy writing compelling copy for blogs, emails, product descriptions - always with a constant tone of voice and SEO in mind. About You You've studied or have relevant work experience in digital marketing and are now looking for a role where you can take on real responsibility and make an impact. You're active on social media and have created content (reels, stories, etc.). You're organised, self-motivated, and don't need micro-managing. You can juggle tasks and keep campaigns on track. You have a flair for design - Canva, Photoshop, Illustrator are familiar tools. You want a role where you can learn and grow. If this sounds interesting and you want a varied role with real progression opportunities where your skills will be nurtured and you will play a crucial part in a business' growth strategy then don't delay and send us your CV today! The role is office-based in Baldock, based in an idyllic location that is only accessible by car. This role is commutable from Letchworth, Hitchin, Stevenage, Hertford, Hatfield, St. Albans, Hemel Hempstead, Milton Keynes, Bishop's Stortford, Cheshunt, Hoddesdon, Luton, Dunstable, Leighton Buzzard, Royston, St. Neots, Huntingdon, Bedford and Cambridge. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
Jul 01, 2025
Full time
We're delighted to offer an exciting Graduate or early career Digital Marketing Executive opportunity, with a market-leading brand in the luxury homes sector. Their products adorn some of the nicest houses across the UK, with a reputation for excellent customer service and bespoke, beautiful product design. About The Role This is a hands-on role built for someone at the start of their digital marketing journey - curious, ambitious and eager to learn by doing. Reporting to the Marketing Manager, you'll play a key role in planning and executing campaigns across digital channels, gaining real responsibility and growing your skills along the way. As an important member of the digital marketing team, you will be responsible for creating content for Instagram, Facebook, Pinterest, TikTok & more - especially reels, stories, and short-form video. You will have experience in planning and scheduling monitor engagement and performance, and support influencer and brand ambassador activity with briefs, post coordination, and tagged content management. What's important is that you have a passion for digital marketing, enjoy writing compelling copy for blogs, emails, product descriptions - always with a constant tone of voice and SEO in mind. About You You've studied or have relevant work experience in digital marketing and are now looking for a role where you can take on real responsibility and make an impact. You're active on social media and have created content (reels, stories, etc.). You're organised, self-motivated, and don't need micro-managing. You can juggle tasks and keep campaigns on track. You have a flair for design - Canva, Photoshop, Illustrator are familiar tools. You want a role where you can learn and grow. If this sounds interesting and you want a varied role with real progression opportunities where your skills will be nurtured and you will play a crucial part in a business' growth strategy then don't delay and send us your CV today! The role is office-based in Baldock, based in an idyllic location that is only accessible by car. This role is commutable from Letchworth, Hitchin, Stevenage, Hertford, Hatfield, St. Albans, Hemel Hempstead, Milton Keynes, Bishop's Stortford, Cheshunt, Hoddesdon, Luton, Dunstable, Leighton Buzzard, Royston, St. Neots, Huntingdon, Bedford and Cambridge. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.
We are working with one of the leading travel consultancies with a global reach comprising a communications division and an expert sales and marketing team to recruit for an Associate Director This role offers hands-on involvement with some of the agency's most important clients. The role will require an initial deep dive focus on the team which handles a portfolio of high-end clients. These clients and the team that runs them, will need global strategic guidance as well as support in successfully planning and executing projects. In addition, you will work alongside another Associate Director and other senior colleagues, across the UK PR teams focusing on the following: The Job: Conceive and deliver creative and strategic integrated communications campaigns across traditional & digital platforms, for both high profile hotel launches as well as maintaining consistent results for long standing clients Implement synergistic creative brand partnerships between clients and third parties Demonstrate excellent communications skills, creative thinking, and an adeptness to adapt to an ever-changing industry and media landscape Provide senior level strategic consultation to clients to build their brand and support in achieving business growth and sales goals Possess an impressive 'little black book' of media contacts, both online and offline, and confident in liaising with top tier media, influencers, tastemakers and KOLs - thinking globally Nurture strong third-party contacts in place within the travel industry (including tour operators, airlines, tourist boards) Hold expert knowledge and interest in luxury travel and lifestyle trends Work with the senior team as relevant to create compelling, creative PR proposals and new business presentations Working with the Senior team to develop and harvest revenue from existing clients across PR and Sales Supporting the senior client leads on strategic development of campaigns as and were necessary. Helping to provide a global perspective Demonstrate a commercial approach to clients including having difficult conversations with them as required Identify training and development potential for the staff that you oversee In your continued role as an ambassador for PR seek out continued opportunities for growth for all current and prospective clients Help to identify and introduce processes and systems that will improve the efficiency and management of accounts While based in London, this role requires the ability to travel at short notice to meet existing or potential clients and host trips The Package: Salary £75,000 Working hours: 09:00 - 18:00 Monday to Thursday and 09:00 - 17:00 on Friday 3 days in the office per week with Wednesday as an optional WFH day and Friday as a WFH day Guaranteed opportunities to travel 2 weeks working from anywhere during August 8% pension contribution via NEST pension scheme post probationary period Vitality private healthcare after 3 years of service GymPass offered for every level across all offices Weekly social events including Rose Thursdays, Run Club and Book Club Birthday off if it falls on a weekday Sabbatical offered after 5 years of service Interested: If you would like to apply for the above vacancy please click 'APPLY' or email your cv to ,uk
Jun 27, 2025
Full time
We are working with one of the leading travel consultancies with a global reach comprising a communications division and an expert sales and marketing team to recruit for an Associate Director This role offers hands-on involvement with some of the agency's most important clients. The role will require an initial deep dive focus on the team which handles a portfolio of high-end clients. These clients and the team that runs them, will need global strategic guidance as well as support in successfully planning and executing projects. In addition, you will work alongside another Associate Director and other senior colleagues, across the UK PR teams focusing on the following: The Job: Conceive and deliver creative and strategic integrated communications campaigns across traditional & digital platforms, for both high profile hotel launches as well as maintaining consistent results for long standing clients Implement synergistic creative brand partnerships between clients and third parties Demonstrate excellent communications skills, creative thinking, and an adeptness to adapt to an ever-changing industry and media landscape Provide senior level strategic consultation to clients to build their brand and support in achieving business growth and sales goals Possess an impressive 'little black book' of media contacts, both online and offline, and confident in liaising with top tier media, influencers, tastemakers and KOLs - thinking globally Nurture strong third-party contacts in place within the travel industry (including tour operators, airlines, tourist boards) Hold expert knowledge and interest in luxury travel and lifestyle trends Work with the senior team as relevant to create compelling, creative PR proposals and new business presentations Working with the Senior team to develop and harvest revenue from existing clients across PR and Sales Supporting the senior client leads on strategic development of campaigns as and were necessary. Helping to provide a global perspective Demonstrate a commercial approach to clients including having difficult conversations with them as required Identify training and development potential for the staff that you oversee In your continued role as an ambassador for PR seek out continued opportunities for growth for all current and prospective clients Help to identify and introduce processes and systems that will improve the efficiency and management of accounts While based in London, this role requires the ability to travel at short notice to meet existing or potential clients and host trips The Package: Salary £75,000 Working hours: 09:00 - 18:00 Monday to Thursday and 09:00 - 17:00 on Friday 3 days in the office per week with Wednesday as an optional WFH day and Friday as a WFH day Guaranteed opportunities to travel 2 weeks working from anywhere during August 8% pension contribution via NEST pension scheme post probationary period Vitality private healthcare after 3 years of service GymPass offered for every level across all offices Weekly social events including Rose Thursdays, Run Club and Book Club Birthday off if it falls on a weekday Sabbatical offered after 5 years of service Interested: If you would like to apply for the above vacancy please click 'APPLY' or email your cv to ,uk
About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that 'luxury', 'efficacy' and 'clean' can be synonymous with exceptional makeup. A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science About Our Founder Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper's Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted "second-skin approach" to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Provide excellent product knowledge and sales and customer service skills to meet and exceed the brands service and sales goals. Have an entrepreneurial, flexible spirit, a passion for clean and sustainable beauty and are a true ambassador for Westman Atelier both in relation to the customer and to the store management. Responsibilities: Sales & Service Achieve required retail sales targets as communicated by the line manager. Closely monitor business and analyze results to recognize areas of opportunity and growth. Demonstrate excellent product knowledge and the ability to communicate this to the customer. Use your exceptional people and conversational skills to stop and engage customers and introduce them to Westman Atelier. Link sell to help grow Items Per Transaction and Average Basket Value. Keep up to date with competitor activities and missed opportunities, communicating these to the line manager and proactively create strategies, in collaboration with the line manager, to create a continuous growth of the brand. Drive animation and events on counter. Deliver excellence in execution of the Westman Atelier service standards. Product & Artistry Showcase excellent makeup skills, fitting with the unique Westman Atelier product application. Showcase excellent product knowledge. Ensure all educational information is used and initiatives are correctly implemented and followed up. Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team. Actively participate in and complete online learning Grooming & Procedures Present oneself within the standard of personal grooming guidelines as specified by Westman Atelier. Maintain high standards of timekeeping on the counter. Adhering to the Westman Atelier standards, Policies and Procedures Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked. Communication Communicate regularly and effectively with in-store staff and personal keeping them informed as well as being updated on all actions/events. Build a close relationship and work partnership with the in-store category managers and to provide trends, insights and critical business information. Work effectively with store personnel, store management and corporate sales and education teams. Oversee and record regular stock overviews and OOS, to ensure best sellers are regularly replenished. Recording and reporting all OOS to the manager and help follow up to ensure timely and regular replenishments are made. Ensure the following is regularly communicated to the line manager: Weekly sales reports Monthly sales reports and overview Store updates and Events Regular feedback on the overall store performance and in-store environment Requirements: 1-2 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus Demonstrated success handling customer matters in a fast-paced environment A high level of ownership, accountability and initiative Exceptional organizational skills and attention to detail Ability to work a flexible schedule based on business needs
Jun 27, 2025
Full time
About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that 'luxury', 'efficacy' and 'clean' can be synonymous with exceptional makeup. A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science About Our Founder Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper's Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted "second-skin approach" to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Provide excellent product knowledge and sales and customer service skills to meet and exceed the brands service and sales goals. Have an entrepreneurial, flexible spirit, a passion for clean and sustainable beauty and are a true ambassador for Westman Atelier both in relation to the customer and to the store management. Responsibilities: Sales & Service Achieve required retail sales targets as communicated by the line manager. Closely monitor business and analyze results to recognize areas of opportunity and growth. Demonstrate excellent product knowledge and the ability to communicate this to the customer. Use your exceptional people and conversational skills to stop and engage customers and introduce them to Westman Atelier. Link sell to help grow Items Per Transaction and Average Basket Value. Keep up to date with competitor activities and missed opportunities, communicating these to the line manager and proactively create strategies, in collaboration with the line manager, to create a continuous growth of the brand. Drive animation and events on counter. Deliver excellence in execution of the Westman Atelier service standards. Product & Artistry Showcase excellent makeup skills, fitting with the unique Westman Atelier product application. Showcase excellent product knowledge. Ensure all educational information is used and initiatives are correctly implemented and followed up. Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team. Actively participate in and complete online learning Grooming & Procedures Present oneself within the standard of personal grooming guidelines as specified by Westman Atelier. Maintain high standards of timekeeping on the counter. Adhering to the Westman Atelier standards, Policies and Procedures Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked. Communication Communicate regularly and effectively with in-store staff and personal keeping them informed as well as being updated on all actions/events. Build a close relationship and work partnership with the in-store category managers and to provide trends, insights and critical business information. Work effectively with store personnel, store management and corporate sales and education teams. Oversee and record regular stock overviews and OOS, to ensure best sellers are regularly replenished. Recording and reporting all OOS to the manager and help follow up to ensure timely and regular replenishments are made. Ensure the following is regularly communicated to the line manager: Weekly sales reports Monthly sales reports and overview Store updates and Events Regular feedback on the overall store performance and in-store environment Requirements: 1-2 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus Demonstrated success handling customer matters in a fast-paced environment A high level of ownership, accountability and initiative Exceptional organizational skills and attention to detail Ability to work a flexible schedule based on business needs
About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking a Account Manager for Creed in the new H Beauty Store at Silverburn, near Glasgow, opening in June 2025. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. Purpose of the role As an Account Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Account Manager is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: Maintain operational excellence, driving sales and profitability. Clienteling Skills: Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: Develop and implement a robust sales plan, setting financial targets and KPIs. Review performance data to monitor departmental productivity, goal achievement, and overall effectiveness. Stock Management: Manage stock levels. Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: Previous retail sales management experience, preferably in a luxury environment. High attention to detail and creative problem-solving skills. Experience in client/customer interactions. Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: Are highly organised team players with effective communication skills. Are eager to learn and share knowledge. Demonstrate a proactive and flexible approach. Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in H Beauty, Silverburn, near Glasgow. Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Jun 27, 2025
Full time
About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking a Account Manager for Creed in the new H Beauty Store at Silverburn, near Glasgow, opening in June 2025. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. Purpose of the role As an Account Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Product Knowledge and Team Leadership: Develop a comprehensive understanding of Creed fragrances and ensure your team is equally knowledgeable. Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Account Manager is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: Maintain operational excellence, driving sales and profitability. Clienteling Skills: Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: Develop and implement a robust sales plan, setting financial targets and KPIs. Review performance data to monitor departmental productivity, goal achievement, and overall effectiveness. Stock Management: Manage stock levels. Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: Previous retail sales management experience, preferably in a luxury environment. High attention to detail and creative problem-solving skills. Experience in client/customer interactions. Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: Are highly organised team players with effective communication skills. Are eager to learn and share knowledge. Demonstrate a proactive and flexible approach. Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in H Beauty, Silverburn, near Glasgow. Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Account Manager (Prestige On-Trade) Do you have strong relationships within London's Michelin-starred restaurants and premium dining venues? Have you cut your teeth as a Sommelier or earned your wine credentials working in some of the UK's most prestigious restaurants? Looking to join a premium brand that combines heritage, craftsmanship, and luxury? MacGregor Black is proud to partner with a leading name in premium Wine and Spirits , as we support them in the search for a Prestige On Trade Account Manager . This is a Perm role based in Central London . This is a rare opportunity to join a prestigious drinks producer, with responsibility for growing their presence across London's most discerning On Trade accounts - including Michelin-starred restaurants and fine dining independents. The role will have a strong focus on wine, with additional responsibility for select premium spirits listings. Key Responsibilities: Manage and grow a portfolio of high-end On Trade accounts across Central London Develop deep, long-term commercial relationships with key contacts - from Head Sommeliers to GMs and F&B Directors Secure new listings and optimise existing partnerships through insight-led selling and tailored brand engagement Work closely with internal teams to shape customer strategy, pricing proposals, and route-to-market execution Deliver in-venue training, tastings, and bespoke activations to elevate brand visibility and influence wine lists Act as a polished and confident brand ambassador, representing the brand with integrity and style at all times Collaborate with marketing and events to support key trade shows, dinners, and brand experiences. What We're Looking For: Strong experience in premium On Trade sales, ideally within wine and/or spirits - luxury brand experience is highly desirable Background as a Sommelier or beverage buyer within fine dining or prestige hospitality is highly advantageous WSET Level 2 (minimum) required; WSET Level 3, Diploma or CMS qualifications preferred Commercially sharp with experience in account planning, sales forecasting, and working with premium RTM partners Excellent communication, negotiation, and presentation skills - able to sell through storytelling as well as numbers Self-motivated, well-organised and used to working autonomously in a field-based role Confident navigating high-profile environments, with a natural flair for relationship-building and a meticulous eye for detail Salary: £60k - £70k + Bonus & Benefits To find out more, please contact Kieron Hall at MacGregor Black for a confidential discussion.
Jun 27, 2025
Full time
Account Manager (Prestige On-Trade) Do you have strong relationships within London's Michelin-starred restaurants and premium dining venues? Have you cut your teeth as a Sommelier or earned your wine credentials working in some of the UK's most prestigious restaurants? Looking to join a premium brand that combines heritage, craftsmanship, and luxury? MacGregor Black is proud to partner with a leading name in premium Wine and Spirits , as we support them in the search for a Prestige On Trade Account Manager . This is a Perm role based in Central London . This is a rare opportunity to join a prestigious drinks producer, with responsibility for growing their presence across London's most discerning On Trade accounts - including Michelin-starred restaurants and fine dining independents. The role will have a strong focus on wine, with additional responsibility for select premium spirits listings. Key Responsibilities: Manage and grow a portfolio of high-end On Trade accounts across Central London Develop deep, long-term commercial relationships with key contacts - from Head Sommeliers to GMs and F&B Directors Secure new listings and optimise existing partnerships through insight-led selling and tailored brand engagement Work closely with internal teams to shape customer strategy, pricing proposals, and route-to-market execution Deliver in-venue training, tastings, and bespoke activations to elevate brand visibility and influence wine lists Act as a polished and confident brand ambassador, representing the brand with integrity and style at all times Collaborate with marketing and events to support key trade shows, dinners, and brand experiences. What We're Looking For: Strong experience in premium On Trade sales, ideally within wine and/or spirits - luxury brand experience is highly desirable Background as a Sommelier or beverage buyer within fine dining or prestige hospitality is highly advantageous WSET Level 2 (minimum) required; WSET Level 3, Diploma or CMS qualifications preferred Commercially sharp with experience in account planning, sales forecasting, and working with premium RTM partners Excellent communication, negotiation, and presentation skills - able to sell through storytelling as well as numbers Self-motivated, well-organised and used to working autonomously in a field-based role Confident navigating high-profile environments, with a natural flair for relationship-building and a meticulous eye for detail Salary: £60k - £70k + Bonus & Benefits To find out more, please contact Kieron Hall at MacGregor Black for a confidential discussion.
About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking for a Luxury Brand Ambassadors for our Creed counter in Selfridges Trafford Centre, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role. Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired Exceptional communication and interpersonal skills. Proven experience in luxury retail or a similar customer-facing role. Passion for the luxury brand and a commitment to delivering an exceptional customer experience. Goal-oriented with a track record of meeting and exceeding sales targets. Ability to work effectively in a fast-paced environment. Flexibility to work weekends and holidays as needed. Passion for fragrance or beauty products is a plus. Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Jun 27, 2025
Full time
About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking for a Luxury Brand Ambassadors for our Creed counter in Selfridges Trafford Centre, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role. Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. Customer Service : Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired Exceptional communication and interpersonal skills. Proven experience in luxury retail or a similar customer-facing role. Passion for the luxury brand and a commitment to delivering an exceptional customer experience. Goal-oriented with a track record of meeting and exceeding sales targets. Ability to work effectively in a fast-paced environment. Flexibility to work weekends and holidays as needed. Passion for fragrance or beauty products is a plus. Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Expert Client Advisor - Men's Ready to Wear Louis Vuitton is seeking a client focused professional with an expertise in Men Ready-To-Wear (MRTW) within our London network. As an Expert Client Advisor, you will be passionate about the Brand, the category you are an Expert in, and the DNA of Louis Vuitton. You will have a high level of story-telling and excellent communication skills and be a sales leader in your area of expertise, consistently remaining the Top Seller in your category. Candidates must have experience cultivating trusting relationships with clients and demonstrate impeccable product knowledge in their chosen field and maintain a highly analytical and commercial ability. Profile DUTIES & RESPONSIBILITIES Be an Exceptional Client Advisor & Technical Expert Achieve individual and team objectives and be accountable for the sales results of your category Lead by example by consistently remaining the Top Seller in your category You will possess and maintain a strong, in-depth, and highly technical expertise of your product category which you will use to drive the category performance Welcome every Client and enhance their experience, setting the example of the best Client experience Provide expertise and comprehensive advice on your product category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information. Be a strong style advisor for your Client (e.g. fashion conscious) assess the Client's style and match with product recommendations Be the ambassador and role model for your category, demonstrating an active, genuine passion and strong enthusiasm Drive Commercial Performance of the Category In-Store In store, you will analyze and drive your product category forward, all the while being aware of individual and store targets and KPI's each month Be a partner to the Manager in charge of your category; provide the Head Office with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities ) Create and implement specific action plans to pro-actively drive the business and maximize product performance, leveraging visual merchandising, clienteling, training, and team animations Nurture a thorough knowledge of the competition through monthly competitor shops and remaining informed of industry developments Support & Train the Store Team on the Category Be a partner to the learning Manager to develop selling skills and product knowledge in the store You will use your product expertise to communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, trainings). By reviewing product performance, you will meet 1:1 with Client Advisors to coach and develop bespoke action plans relating to your category and provide feedback on individual performance to Managers. You will observe the team during the selling ceremony and partner with them to introduce your product category and spot high potential clients. Client Development Develop and implement clienteling strategies and action plans for your category. Spend time spotting high potential clients on the floor, developing event ideas focusing on your category, reviewing client lists (sleepers, etc) and growing the client base for your specific metier. Demonstrate leadership in terms of clienteling: know and develop Clients for the category with a focus on local Clients Lead by example in the management of your own portfolio of Clients, demonstrating best in class clienteling actions Closely follow existing Clients, proactively recruit new Clients, leveraging the different clienteling tools to engage and build long term Client relationship; manage a wide portfolio of potential Clients Additional information Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment . Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Jun 27, 2025
Full time
Expert Client Advisor - Men's Ready to Wear Louis Vuitton is seeking a client focused professional with an expertise in Men Ready-To-Wear (MRTW) within our London network. As an Expert Client Advisor, you will be passionate about the Brand, the category you are an Expert in, and the DNA of Louis Vuitton. You will have a high level of story-telling and excellent communication skills and be a sales leader in your area of expertise, consistently remaining the Top Seller in your category. Candidates must have experience cultivating trusting relationships with clients and demonstrate impeccable product knowledge in their chosen field and maintain a highly analytical and commercial ability. Profile DUTIES & RESPONSIBILITIES Be an Exceptional Client Advisor & Technical Expert Achieve individual and team objectives and be accountable for the sales results of your category Lead by example by consistently remaining the Top Seller in your category You will possess and maintain a strong, in-depth, and highly technical expertise of your product category which you will use to drive the category performance Welcome every Client and enhance their experience, setting the example of the best Client experience Provide expertise and comprehensive advice on your product category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information. Be a strong style advisor for your Client (e.g. fashion conscious) assess the Client's style and match with product recommendations Be the ambassador and role model for your category, demonstrating an active, genuine passion and strong enthusiasm Drive Commercial Performance of the Category In-Store In store, you will analyze and drive your product category forward, all the while being aware of individual and store targets and KPI's each month Be a partner to the Manager in charge of your category; provide the Head Office with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities ) Create and implement specific action plans to pro-actively drive the business and maximize product performance, leveraging visual merchandising, clienteling, training, and team animations Nurture a thorough knowledge of the competition through monthly competitor shops and remaining informed of industry developments Support & Train the Store Team on the Category Be a partner to the learning Manager to develop selling skills and product knowledge in the store You will use your product expertise to communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, trainings). By reviewing product performance, you will meet 1:1 with Client Advisors to coach and develop bespoke action plans relating to your category and provide feedback on individual performance to Managers. You will observe the team during the selling ceremony and partner with them to introduce your product category and spot high potential clients. Client Development Develop and implement clienteling strategies and action plans for your category. Spend time spotting high potential clients on the floor, developing event ideas focusing on your category, reviewing client lists (sleepers, etc) and growing the client base for your specific metier. Demonstrate leadership in terms of clienteling: know and develop Clients for the category with a focus on local Clients Lead by example in the management of your own portfolio of Clients, demonstrating best in class clienteling actions Closely follow existing Clients, proactively recruit new Clients, leveraging the different clienteling tools to engage and build long term Client relationship; manage a wide portfolio of potential Clients Additional information Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment . Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Work in the luxury beauty industry as an Assistant Counter Manager for a popular brand, based in London. The Role We're looking for an experienced and engaging Assistant Counter Manager who will support in leading a dynamic beauty team to drive results and deliver a luxury, personalised experience for every customer. Key responsibilities include: Support and coach team members to achieve and exceed sales targets Deliver exceptional product knowledge and service, including skincare consultations and makeovers Drive sales through storytelling, cross-selling and brand education Recruit and retain clients, building long-term loyalty Book beauty room appointments and help plan counter events Assist the Counter Manager with admin and stock management Contribute to team training, performance development and KPIs Maintain high grooming and brand standards as a proud ambassador Sound like you? You're passionate about premium beauty and naturally inspire those around you. To shine in this role, you'll have: Proven experience in beauty retail, ideally in a leadership role A strong sales track record and drive to exceed goals Confidence in skincare and make-up application A flair for building client relationships and delivering a luxury experience A polished, elegant presence with immaculate grooming Flexibility to work retail hours including weekends and bank holidays
Jun 27, 2025
Full time
Work in the luxury beauty industry as an Assistant Counter Manager for a popular brand, based in London. The Role We're looking for an experienced and engaging Assistant Counter Manager who will support in leading a dynamic beauty team to drive results and deliver a luxury, personalised experience for every customer. Key responsibilities include: Support and coach team members to achieve and exceed sales targets Deliver exceptional product knowledge and service, including skincare consultations and makeovers Drive sales through storytelling, cross-selling and brand education Recruit and retain clients, building long-term loyalty Book beauty room appointments and help plan counter events Assist the Counter Manager with admin and stock management Contribute to team training, performance development and KPIs Maintain high grooming and brand standards as a proud ambassador Sound like you? You're passionate about premium beauty and naturally inspire those around you. To shine in this role, you'll have: Proven experience in beauty retail, ideally in a leadership role A strong sales track record and drive to exceed goals Confidence in skincare and make-up application A flair for building client relationships and delivering a luxury experience A polished, elegant presence with immaculate grooming Flexibility to work retail hours including weekends and bank holidays
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. SCOPE OF ROLE: Be part of a central team delivering a professional, seamless and proactive service to Mulberry clients requiring information or assistance across a variety of topics and platforms. Resolve any issues to the satisfaction of all parties, reflecting the Mulberry values and integrity of the brand. DUTIES & RESPONSIBILITIES: -Create a welcoming experience for all clients using the Mulberry brand values. -Take ownership and responsibility for all client contact ensuring a swift response/ resolution. -Respond to incoming correspondence in accordance with agreed procedures and standards across email, telephone, live chat and our social channels. -Be proactive within the team and recognise workload priorities. -Undertake ad hoc administrative duties as requested. -Show a willingness to complete tasks within a given time scale. -Adhere to deadlines. -Keep up to date with current Mulberry media/press happenings. -Be aware of latest trends and movements within the fashion industry. TEAM: Work collaboratively with all key stakeholders Participate in team meetings CULTURE: Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. SUSTAINABILITY: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future. Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. SKILLS AND KNOWLEDGE REQUIRED: Must be self-disciplined with excellent organisational and prioritisation skills for ultimate efficiency combined with resilience and flexibility to stay calm and work under pressure in order to deliver excellent customer service Excellent communication skills, written and verbal Computer literate with excellent knowledge of MS Office A strong understanding of Social Media Platforms Works cooperatively and effectively with others in a team to achieve shared objectives Reliable, punctual, adaptable and quick thinking Ability to multitask Displays strong interpersonal effectiveness Can identify and understand individual client needs, wants and expectations Customer services experience is essential Supporting innovation and propose creative solutions Experience in a luxury retail sales environment is advantageous This role is for 37.5 hours per week across a rota of 5 days a week What we can do for you: - Product allowance - Additional Day Off for your Birthday! - An enviable staff discount and exclusive access to staff sales - Pension Contributions & Life Assurance - Onsite gym (London office) -Fresh fruit everyday - Training and development opportunities- including full access to LinkedIn Learning - x2 paid volunteering days per year - Access to - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Jun 26, 2025
Full time
Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. SCOPE OF ROLE: Be part of a central team delivering a professional, seamless and proactive service to Mulberry clients requiring information or assistance across a variety of topics and platforms. Resolve any issues to the satisfaction of all parties, reflecting the Mulberry values and integrity of the brand. DUTIES & RESPONSIBILITIES: -Create a welcoming experience for all clients using the Mulberry brand values. -Take ownership and responsibility for all client contact ensuring a swift response/ resolution. -Respond to incoming correspondence in accordance with agreed procedures and standards across email, telephone, live chat and our social channels. -Be proactive within the team and recognise workload priorities. -Undertake ad hoc administrative duties as requested. -Show a willingness to complete tasks within a given time scale. -Adhere to deadlines. -Keep up to date with current Mulberry media/press happenings. -Be aware of latest trends and movements within the fashion industry. TEAM: Work collaboratively with all key stakeholders Participate in team meetings CULTURE: Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand. SUSTAINABILITY: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future. Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities. SKILLS AND KNOWLEDGE REQUIRED: Must be self-disciplined with excellent organisational and prioritisation skills for ultimate efficiency combined with resilience and flexibility to stay calm and work under pressure in order to deliver excellent customer service Excellent communication skills, written and verbal Computer literate with excellent knowledge of MS Office A strong understanding of Social Media Platforms Works cooperatively and effectively with others in a team to achieve shared objectives Reliable, punctual, adaptable and quick thinking Ability to multitask Displays strong interpersonal effectiveness Can identify and understand individual client needs, wants and expectations Customer services experience is essential Supporting innovation and propose creative solutions Experience in a luxury retail sales environment is advantageous This role is for 37.5 hours per week across a rota of 5 days a week What we can do for you: - Product allowance - Additional Day Off for your Birthday! - An enviable staff discount and exclusive access to staff sales - Pension Contributions & Life Assurance - Onsite gym (London office) -Fresh fruit everyday - Training and development opportunities- including full access to LinkedIn Learning - x2 paid volunteering days per year - Access to - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .
Flagship Supervisor - Glasgow, Buchanan Street - New Store Opening (24-40hrs) City: Glasgow Country/Region: GB Opening in July 2025 Interview process from mid-April 2025 Hire dates to cover training from June 2025 Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven flagship supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! The role The supervisor is our brand ambassador and in this role, you will oversee the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share your Pandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team's sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets. What to expect from the role Hold the daily team briefs, sharing store's KPIs, and motivate the team in beating these Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store Monitor store sales figures Handle serious complaints that have been escalated Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals' personalities and needs Store operations Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned Cashing up and reconciling the till systems Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required Assisting with product and POS deliveries; unloading and storing in the correct spaces in store Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe The successful candidate Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant or current supervisor looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? A competitive hourly rate of pay Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 25, 2025
Full time
Flagship Supervisor - Glasgow, Buchanan Street - New Store Opening (24-40hrs) City: Glasgow Country/Region: GB Opening in July 2025 Interview process from mid-April 2025 Hire dates to cover training from June 2025 Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven flagship supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! The role The supervisor is our brand ambassador and in this role, you will oversee the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share your Pandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team's sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets. What to expect from the role Hold the daily team briefs, sharing store's KPIs, and motivate the team in beating these Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store Monitor store sales figures Handle serious complaints that have been escalated Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals' personalities and needs Store operations Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned Cashing up and reconciling the till systems Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required Assisting with product and POS deliveries; unloading and storing in the correct spaces in store Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe The successful candidate Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant or current supervisor looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? A competitive hourly rate of pay Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Jun 24, 2025
Full time
A Flagship Store Manager for a luxury home décor brand like L'Objet must expertly bridge the worlds of high-end retail and professional trade, delivering exceptional client experiences while driving commercial performances. This leader should embody the brand's refined aesthetic and lead with both strategic vision and operational precision. 1. Luxury Retail Expertise (B2C) • Deliver a refined and immersive boutique experience aligned with L'Objet's design philosophy • Greet and welcome clients, curating a memorable luxury experience • Oversee product presentation and showroom layout in line with brand aesthetics • Lead team outreach and communication (e.g., WhatsApp, live chat) to elevate the omnichannel journey • Coordinate seasonal layouts and merchandise rotations with VM and Retail Manager 2. B2B Sales & Trade Relationships • Develop and nurture trade partnerships with interior designers, architects, and corporate clients • Host showroom presentations and product demonstrations for trade professionals • Organize and lead meetings, store events, and product launches tailored to the trade audience • Track and grow trade sales, ensuring project-based relationship building 3. Clienteling & Relationship Building • Master CRM tools to maintain long-term client relationships • Lead client outreach campaigns, event invitations, and follow-ups to deepen engagement • Handle service or product issues discreetly and promptly, ensuring satisfaction and loyalty 4. Aesthetic & Product Sensibility • Maintain visual merchandising to the highest standards, in alignment with seasonal themes • Advise clients with a design-savvy approach, blending storytelling with product knowledge • Collaborate on curated showroom layouts and installations with VM and Retail Manager 5. Team Leadership & Coaching • Lead, mentor, and manage the team to cultivate a high-performance culture • Provide regular training on product knowledge and sales best practices • Foster team stability and long-term growth through clear guidance and empowerment • Manage staff schedules and resolve personnel issues (absences, leave, etc.) 6. Commercial Acumen • Track sales performance and KPI alignment across B2C and B2B channels • Monitor inventory levels, anticipate bestsellers, and align with HQ on commercial strategy • Generate detailed monthly reports on sales, footfall, and category performance 7. Operational & Visual Excellence • Oversee day-to-day store operations including maintenance, logistics, and inventory • Maintain showroom cleanliness, product placement, and visual standards • Manage transfers between showroom, warehouse, and client sites 8. Event Management & Brand Representation • Suggest, plan, and lead store events with carefully selected guest lists • Represent L'Objet at networking and local cultural events to build brand visibility • Act as a local ambassador, engaging with hospitality venues, galleries, and design peers 9. Digital & Omnichannel Sensibility • Champion integration of digital tools such as live chat and remote consultations • Collaborate with PR, e-commerce, and social media teams to drive visibility • Support the transition to omnichannel sales strategies, adapting internal processes accordingly 10. Emotional Intelligence & Discretion • Communicate with cultural agility, sophistication, and confidentiality • Handle VIP clients and trade professionals with poise and attentiveness • Resolve internal and external conflicts with empathy and professionalism
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Store Manager - Luton Airport (Full-time) - New Store Opening! City: Bedfordshire Country/Region: GB Application Deadline: - Opening in August 2025 Interview process from June 2025 Hire dates to cover training from June 2025 Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join our new store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants to support them in creating special memories for our customers. Please be aware that our airport stores are open throughout the day. Your working hours may therefore include late nights and early mornings, but this will be discussed and determined throughout the interview process. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible ABOUT PANDORA Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 23, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Store Manager - Luton Airport (Full-time) - New Store Opening! City: Bedfordshire Country/Region: GB Application Deadline: - Opening in August 2025 Interview process from June 2025 Hire dates to cover training from June 2025 Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join our new store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants to support them in creating special memories for our customers. Please be aware that our airport stores are open throughout the day. Your working hours may therefore include late nights and early mornings, but this will be discussed and determined throughout the interview process. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible ABOUT PANDORA Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
City: Enniskillen Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values. A well-presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 23, 2025
Full time
City: Enniskillen Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values. A well-presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The supervisor is our brand ambassador and in this role, you will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share your Pandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team's sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets. What to expect from the role Hold the daily team briefs, sharing store's KPIs, and motivate the team in beating these Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store Monitor store sales figures Handle serious complaints that have been escalated Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs Store operations Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned Cashing up and reconciling the till systems Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required Assisting with product and POS deliveries; unloading and storing in the correct spaces in store Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe The successful candidate Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant, or current supervisor looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A competitive hourly rate of pay Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 22, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The supervisor is our brand ambassador and in this role, you will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share your Pandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team's sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets. What to expect from the role Hold the daily team briefs, sharing store's KPIs, and motivate the team in beating these Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store Monitor store sales figures Handle serious complaints that have been escalated Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs Store operations Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned Cashing up and reconciling the till systems Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required Assisting with product and POS deliveries; unloading and storing in the correct spaces in store Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe The successful candidate Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant, or current supervisor looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A competitive hourly rate of pay Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 21, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? O ur people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Store Manager - London Gatwick Airport (Full-time) - New Store Opening! City: Gatwick South Terminal Horley, Country/Region: GB Application Deadline: - Opening in July 2025 Interview process from May 2025 Hire dates to cover training from June 2025 Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join our new store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants to support them in creating special memories for our customers. Please be aware that our airport stores are open throughout the day. Your working hours may therefore include late nights and early mornings, but this will be discussed and determined throughout the interview process. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible ABOUT PANDORA Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 20, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Store Manager - London Gatwick Airport (Full-time) - New Store Opening! City: Gatwick South Terminal Horley, Country/Region: GB Application Deadline: - Opening in July 2025 Interview process from May 2025 Hire dates to cover training from June 2025 Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join our new store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants to support them in creating special memories for our customers. Please be aware that our airport stores are open throughout the day. Your working hours may therefore include late nights and early mornings, but this will be discussed and determined throughout the interview process. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible ABOUT PANDORA Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Recruitment Consultant- Buying and Merchandising Reference: 576310 Recruitment Consultancy, Retail, Sales & Marketing Are you an experienced Recruitment Consultant with an interest in infiltrating the enormous opportunities open to you in the Buying and Merchandising sector mainly into high end and luxury fashion brands? Are you ready to take on a very "hot" desk? The Company Our client is a well-established and well reputed Retail, Fashion and Luxury Brand Recruiter, based in Central London. As part of a close-knit team with highly supportive management, you will have an incredibly 'warm' platform from which to establish your own presence. With smart offices, a 'family feel' culture and door opening brand name, you should be able to start billing and establishing yourself very quickly. Buying and Merchandising is an already busy, growing, warm division in the business and has an opening for an experienced Consultant to take on existing clients and grow the desk. You will learn the technical side as you go but will be expected to understand the recruitment part from day one and to be a true 'people person'. The Recruitment Consultant role Entering into the business at Recruitment Consultant level, this is a full-360 degree Recruitment role, working on permanent Buying and Merchandising roles recruiting mainly into high end and luxury fashion brands You will be involved in all aspects of the recruitment sales cycle from mapping your market, developing new business, managing existing business, achieving financial and productivity KPIs, attracting and managing quality candidates and growing your overall market presence. The role will involve handling a high volume workload and will need to manage your time well. You will be responsible for visiting new and existing clients on a regular basis, responsible for managing both clients and candidates. Your clients will include some seriously desirable brands as well as some very hip start-up businesses. The Person We are looking for an experienced Recruitment Consultant, ideally with a minimum of 3 years experience, who understands the full recruitment processes. Previous industry experience would be a particular advantage, (experience as a Buyer is especially interesting), but we're really looking for here is personality and cultural fit. If you are looking to work in a more exciting and interesting area of recruitment on a genuinely " hot " desk, this could be the role for you. In this highly competitive market, you will need to demonstrate a good understanding of the retail and fashion industry as well as being a skilled listener and solutions provider. You don't need to own a pair of Manolo Blahniks or the very latest Chanel handbag but if you're fascinated by fashion and are truly driven to succeed then this is an amazing opportunity to learn the business whilst working with some of the best in the industry. As this industry is particularly fashion focused, will be expected to conduct and present yourself as an ambassador for your clients in every candidate interaction you have, so personal presentation and professional conduct are of paramount importance. What is on offer? £35-£40K basic plus commissionPackageTraining and developmentClear career progressionFamily-feel, nurturing cultureEstablished "hot" desk to expand and develop What next? At GNB Partnership we value your application and ensure that our dealings are strictly confidential. Please contact Daniella Winton on (0) , should you wish to speak with us prior to sending your CV. We look forward to hearing from you.
Jun 20, 2025
Full time
Recruitment Consultant- Buying and Merchandising Reference: 576310 Recruitment Consultancy, Retail, Sales & Marketing Are you an experienced Recruitment Consultant with an interest in infiltrating the enormous opportunities open to you in the Buying and Merchandising sector mainly into high end and luxury fashion brands? Are you ready to take on a very "hot" desk? The Company Our client is a well-established and well reputed Retail, Fashion and Luxury Brand Recruiter, based in Central London. As part of a close-knit team with highly supportive management, you will have an incredibly 'warm' platform from which to establish your own presence. With smart offices, a 'family feel' culture and door opening brand name, you should be able to start billing and establishing yourself very quickly. Buying and Merchandising is an already busy, growing, warm division in the business and has an opening for an experienced Consultant to take on existing clients and grow the desk. You will learn the technical side as you go but will be expected to understand the recruitment part from day one and to be a true 'people person'. The Recruitment Consultant role Entering into the business at Recruitment Consultant level, this is a full-360 degree Recruitment role, working on permanent Buying and Merchandising roles recruiting mainly into high end and luxury fashion brands You will be involved in all aspects of the recruitment sales cycle from mapping your market, developing new business, managing existing business, achieving financial and productivity KPIs, attracting and managing quality candidates and growing your overall market presence. The role will involve handling a high volume workload and will need to manage your time well. You will be responsible for visiting new and existing clients on a regular basis, responsible for managing both clients and candidates. Your clients will include some seriously desirable brands as well as some very hip start-up businesses. The Person We are looking for an experienced Recruitment Consultant, ideally with a minimum of 3 years experience, who understands the full recruitment processes. Previous industry experience would be a particular advantage, (experience as a Buyer is especially interesting), but we're really looking for here is personality and cultural fit. If you are looking to work in a more exciting and interesting area of recruitment on a genuinely " hot " desk, this could be the role for you. In this highly competitive market, you will need to demonstrate a good understanding of the retail and fashion industry as well as being a skilled listener and solutions provider. You don't need to own a pair of Manolo Blahniks or the very latest Chanel handbag but if you're fascinated by fashion and are truly driven to succeed then this is an amazing opportunity to learn the business whilst working with some of the best in the industry. As this industry is particularly fashion focused, will be expected to conduct and present yourself as an ambassador for your clients in every candidate interaction you have, so personal presentation and professional conduct are of paramount importance. What is on offer? £35-£40K basic plus commissionPackageTraining and developmentClear career progressionFamily-feel, nurturing cultureEstablished "hot" desk to expand and develop What next? At GNB Partnership we value your application and ensure that our dealings are strictly confidential. Please contact Daniella Winton on (0) , should you wish to speak with us prior to sending your CV. We look forward to hearing from you.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store Manager - Cheshire Oaks, Ellesmere Port Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role • Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: • Proven experience in driving sales and profitability in store • A passion for driving a culture of exemplary customer service • An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs • Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified • Strong communication skills in order to establish and coach a high performing team • The ability to be adaptable and flexible to changing business needs • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values • A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: • A highly competitive salary • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) • A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! • Generous employee discount • Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts • Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more • Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Jun 19, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store Manager - Cheshire Oaks, Ellesmere Port Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role • Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: • Proven experience in driving sales and profitability in store • A passion for driving a culture of exemplary customer service • An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs • Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified • Strong communication skills in order to establish and coach a high performing team • The ability to be adaptable and flexible to changing business needs • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values • A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: • A highly competitive salary • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) • A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! • Generous employee discount • Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts • Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more • Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our people Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team playerwho will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
Jun 18, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our people Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team playerwho will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
