QC Quality Technician Sittingbourne Up to £28k We are currently recruiting for a QC Quality Technician to join a well-established and successful organisation. This is a fantastic opportunity for someone with a keen eye for detail and a strong interest in product quality, compliance and continuous improvement. Working closely with the Head of Quality Control & Compliance, you will play an important role in maintaining product standards, coordinating quality inspections and working with factories and international offices to resolve quality issues efficiently. Duties include: Checking and analysing Pre-Shipment Inspection (PSI) reports Coordinating the full PSI process and ensuring inspections are booked ahead of shipment dates Updating internal systems with PSI results, product weights, dimensions and inspection dates Reviewing quality issues and recommending suitable rework solutions Creating, monitoring and following up on Corrective Action Plans (CAPs) Authorising goods for shipment from a quality control perspective Producing and issuing quality reports following identified issues Working directly with factories to resolve quality concerns and prevent repeat issues Coordinating factory debit notes where required Producing and issuing barcode, labelling and carton-marking information Liaising with international offices and factories via video calls to discuss and resolve quality issues Supporting New Product Introduction (NPI) by reviewing new products and identifying potential quality concerns Working with NPI teams to communicate required product changes to factories Providing rework instructions and support to warehouse and QC warehouse teams Ensuring inspectors have all relevant documentation and information required to complete inspections Producing weekly quality reports for the Head of Quality Control & Compliance Supporting additional quality projects and ad hoc requirements as required The right candidate will have/be: Highly organised with excellent attention to detail Confident reviewing reports and identifying quality issues A strong communicator, comfortable liaising with suppliers, factories and colleagues internationally Able to manage multiple priorities and work to strict deadlines Proactive when identifying problems and finding practical solutions Comfortable working with internal systems and maintaining accurate records Able to work effectively both independently and as part of a wider team Previous experience within Quality Control, Quality Assurance, Manufacturing, Product Compliance, Supply Chain or a similar environment would be advantageous. This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Aug 24, 2026
Full time
QC Quality Technician Sittingbourne Up to £28k We are currently recruiting for a QC Quality Technician to join a well-established and successful organisation. This is a fantastic opportunity for someone with a keen eye for detail and a strong interest in product quality, compliance and continuous improvement. Working closely with the Head of Quality Control & Compliance, you will play an important role in maintaining product standards, coordinating quality inspections and working with factories and international offices to resolve quality issues efficiently. Duties include: Checking and analysing Pre-Shipment Inspection (PSI) reports Coordinating the full PSI process and ensuring inspections are booked ahead of shipment dates Updating internal systems with PSI results, product weights, dimensions and inspection dates Reviewing quality issues and recommending suitable rework solutions Creating, monitoring and following up on Corrective Action Plans (CAPs) Authorising goods for shipment from a quality control perspective Producing and issuing quality reports following identified issues Working directly with factories to resolve quality concerns and prevent repeat issues Coordinating factory debit notes where required Producing and issuing barcode, labelling and carton-marking information Liaising with international offices and factories via video calls to discuss and resolve quality issues Supporting New Product Introduction (NPI) by reviewing new products and identifying potential quality concerns Working with NPI teams to communicate required product changes to factories Providing rework instructions and support to warehouse and QC warehouse teams Ensuring inspectors have all relevant documentation and information required to complete inspections Producing weekly quality reports for the Head of Quality Control & Compliance Supporting additional quality projects and ad hoc requirements as required The right candidate will have/be: Highly organised with excellent attention to detail Confident reviewing reports and identifying quality issues A strong communicator, comfortable liaising with suppliers, factories and colleagues internationally Able to manage multiple priorities and work to strict deadlines Proactive when identifying problems and finding practical solutions Comfortable working with internal systems and maintaining accurate records Able to work effectively both independently and as part of a wider team Previous experience within Quality Control, Quality Assurance, Manufacturing, Product Compliance, Supply Chain or a similar environment would be advantageous. This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Job Title: Contact Centre Leader - Home Location: Leicester or Bexhill (hybrid) Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Contact Centre Leader, you'll lead our Home operation, which includes New Business, Customer Services and Renewals across all of our customer channels. We've been on an exciting journey with our Home space, with significant growth over the last 12 months. Our ambition is to continue our growth by creating an exceptional operation that is focused on our customers, our colleagues and our commercial aims. We're also building an omni channel strategy, with this role being pivotal in helping us become the best and biggest digital insurance provider, by collaborating across the organisation to maximise opportunities to meet customers' needs, deliver straightforward experiences and good customer outcomes. Job details - you'll need to have demonstrable experience in: Playing a pivotal role in the design and execution of the Home strategy, including all initiatives, systems and processes - enabling us to become a market leader, becoming significantly larger than it is today by increasing customer base and profitability Actively supporting the development of the team, ensuring optimum performance and succession planning and managing a stable environment, growing a tenured operation that love what they do Being responsible for the delivery of all productivity, commercial and customer targets through transformational leadership Embedding a culture of high performance and continuous improvement, ensuring that we always strive to overachieve and improve ways of working for the organisation and our customers Reviewing and analysing data and pulling through clear actions that improve results and identify key areas of process improvement Ensuring all customers receive an efficient, professional and high-quality service, delivering the right outcomes in every interaction Essential skills/experience: Proven track record of over-delivery in a contact centre environment, with strong management experience in leading general insurance operations, growing omni channel adoption (via means such as Messenger, Livechat etc.) and working closely with outsource partners to ensure market leading outcomes for customers and operational efficiency A proven inspirational and motivational leader who is comfortable working in a fast-paced environment, with a background in supporting teams and driving improvements Demonstrable coaching ability to showcase how you deliver personal, authentic sessions with teams to drive performance, action, ownerships and deliver results consistently The interview process Recruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders' leader As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website Regrettably we are unable to offer sponsorship for this role. Benefits: Competitive salary and £5k car allowance Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 24, 2026
Full time
Job Title: Contact Centre Leader - Home Location: Leicester or Bexhill (hybrid) Welcome to Hastings Direct We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Contact Centre Leader, you'll lead our Home operation, which includes New Business, Customer Services and Renewals across all of our customer channels. We've been on an exciting journey with our Home space, with significant growth over the last 12 months. Our ambition is to continue our growth by creating an exceptional operation that is focused on our customers, our colleagues and our commercial aims. We're also building an omni channel strategy, with this role being pivotal in helping us become the best and biggest digital insurance provider, by collaborating across the organisation to maximise opportunities to meet customers' needs, deliver straightforward experiences and good customer outcomes. Job details - you'll need to have demonstrable experience in: Playing a pivotal role in the design and execution of the Home strategy, including all initiatives, systems and processes - enabling us to become a market leader, becoming significantly larger than it is today by increasing customer base and profitability Actively supporting the development of the team, ensuring optimum performance and succession planning and managing a stable environment, growing a tenured operation that love what they do Being responsible for the delivery of all productivity, commercial and customer targets through transformational leadership Embedding a culture of high performance and continuous improvement, ensuring that we always strive to overachieve and improve ways of working for the organisation and our customers Reviewing and analysing data and pulling through clear actions that improve results and identify key areas of process improvement Ensuring all customers receive an efficient, professional and high-quality service, delivering the right outcomes in every interaction Essential skills/experience: Proven track record of over-delivery in a contact centre environment, with strong management experience in leading general insurance operations, growing omni channel adoption (via means such as Messenger, Livechat etc.) and working closely with outsource partners to ensure market leading outcomes for customers and operational efficiency A proven inspirational and motivational leader who is comfortable working in a fast-paced environment, with a background in supporting teams and driving improvements Demonstrable coaching ability to showcase how you deliver personal, authentic sessions with teams to drive performance, action, ownerships and deliver results consistently The interview process Recruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders' leader As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website Regrettably we are unable to offer sponsorship for this role. Benefits: Competitive salary and £5k car allowance Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. If you enjoyed the video and would like to learn more about , check out our colleague stories
The following content displays a map of the jobs location - No.1 London Bridge, London, SE1 9BG This is an exciting opportunity for a Head of Facilities to join us to develop and deliver our workplace and facilities strategy, ensuring a safe, efficient, sustainable and exceptional environment for colleagues and clients. The Head of Facilities will be a key member of the business services leadership team and will provide strategic oversight of facilities management, workplace experience, health & safety, business continuity, vendor management and sustainability initiatives. Main responsibilities Facilities Operations Oversee all day-to-day facilities management activities within the firm's office. Manage contracted and in-house workplace services including catering, document services (post and print), client reception and Records & Archives . Deliver a first-class working environment for employees and visitors. Implement service improvements and workplace innovations that enhance the employee experience. Develop and implement the firm's workplace and facilities strategy. Ensure facilities operations support the firm's business strategy, growth plans and employee experience objectives. Develop and manage facilities budgets, identifying opportunities for cost reduction and operational efficiencies. Oversee procurement and contracted management activities for cleaning, M&E maintenance, stationery, archives Health, Safety and Compliance Maintain responsibility for all health, safety and environmental compliance matters. Ensure compliance with all relevant legislation, regulations and professional standards. Oversee risk assessments, audits, emergency planning and incident management processes. Maintain business continuity and workplace resilience plans. Promote a culture of safety and well-being across the firm, driving continuous improvement. Supplier and Contract Management Manage relationships with landlords, managing agents and key service providers. Lead procurement exercises and contract negotiations. Establish and monitor service level agreements and performance standards. Ensure suppliers meet contractual, regulatory and sustainability requirements. Sustainability and ESG Drive the firm's workplace sustainability agenda (inc ISO 1401, ESOS and Carbon Footprint measuring and reduction) Identify opportunities to reduce environmental impact and improve resource efficiency. Support the firm's wider ESG objectives through workplace initiatives. Develop sustainability metrics and reporting processes. Lead, develop and mentor the facilities team, and third-party contractors. Foster a culture of service excellence, accountability and continuous improvement. Build strong relationships across all levels of the firm. Office Relocation Programme Lead the planning and execution of the firm's upcoming office relocation project. Manage all phases of the move, including property selection support, workplace strategy, design development, fit-out, mobilisation and post-occupancy activities. Act as the primary liaison between the firm and external consultants, landlords, project managers and contractors. Develop and manage project budgets, timelines, risk registers and governance frameworks. Lead stakeholder engagement and change management activities throughout the relocation programme. Ensure business continuity and minimal disruption during the transition to the new office. About you Ideally you will be able to demonstrate; Significant senior-level facilities management experience, ideally within a professional services, legal or corporate environment. Experience leading complex office relocations, fit-outs or major workplace transformation projects. Certified Membership of the Institute of Workplace and Facilities Management A proven track record of leading internal teams and outsourced service providers. Strong strategic planning and project management capability. Excellent stakeholder management and influencing skills. Commerciality with strong financial management experience. Strong knowledge of health and safety legislation and compliance requirements. Experience of workplace design, space planning and occupancy strategies. Excellent communication and change management skills. Strong analytical and problem-solving abilities. At Howard Kennedy we believe that everyone deserves the space to thrive. We're committed to creating an inclusive recruitment experience that reflects the diversity of both our people and our clients. We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds and identities, and we're committed to ensuring that our recruitment process is fair, transparent, and accessible to all. We understand that every candidate's needs are different If there's anything we can do to make your application journey more comfortable- whether for interviews, assessments, or onboarding-please let us know. We'll work with you to remove any barriers and ensure our recruitment process is comfortable for you. Please note that we are not accepting applications via agencies for this role at this time. Before sharing any named candidate CVs, please contact your recruitment representative. If any named CVs are sent from agencies without approval from our recruitment team, they will not be deemed valid introductions, and no agency fee will be paid. About Us With almost 200 lawyers in one location, we ensure our clients have the right team to help them get from where they are to where they want to be. We advise major corporates and institutions as well as entrepreneurial, ambitious enterprises which are often privately or family owned, or private equity backed. As well as our significant business law capability, we are one of only a few London-based law firms with a large private wealth offering. Our clients find our straightforward approach a compelling alternative to larger, less personal firms. Whether you are an ambitious and talented individual wanting to hit the ground running from day one, or an established professional looking for a new opportunity, Howard Kennedy is the firm where you can really make it happen. We have earned a strong reputation for our exceptional and uniquely talented people who between them deliver outstanding results for clients. In a firm of our size, our strong team dynamic creates a thriving culture of creativity and entrepreneurialism. Howard Kennedy is a pragmatic and non-hierarchical environment where success is shared, and you are proactively encouraged to thrive at your own pace. Our distinctive culture is built on fairness and respect. Guided by the firm's values of talk straight, think smart and be yourself, everyone in the firm holds equal value, and everyone plays their role in supporting, encouraging and inspiring colleagues to do their best work. At the same time, we recognise and reward individualism, celebrating the diversity of our people and supporting them to grow their practice and drive their own career advancement. As well as client work, there is opportunity to broaden your horizons at the firm with fulfilling pro bono and charity projects. We have a regular social calendar full of wellbeing activities, charitable and social events too.
Aug 24, 2026
Full time
The following content displays a map of the jobs location - No.1 London Bridge, London, SE1 9BG This is an exciting opportunity for a Head of Facilities to join us to develop and deliver our workplace and facilities strategy, ensuring a safe, efficient, sustainable and exceptional environment for colleagues and clients. The Head of Facilities will be a key member of the business services leadership team and will provide strategic oversight of facilities management, workplace experience, health & safety, business continuity, vendor management and sustainability initiatives. Main responsibilities Facilities Operations Oversee all day-to-day facilities management activities within the firm's office. Manage contracted and in-house workplace services including catering, document services (post and print), client reception and Records & Archives . Deliver a first-class working environment for employees and visitors. Implement service improvements and workplace innovations that enhance the employee experience. Develop and implement the firm's workplace and facilities strategy. Ensure facilities operations support the firm's business strategy, growth plans and employee experience objectives. Develop and manage facilities budgets, identifying opportunities for cost reduction and operational efficiencies. Oversee procurement and contracted management activities for cleaning, M&E maintenance, stationery, archives Health, Safety and Compliance Maintain responsibility for all health, safety and environmental compliance matters. Ensure compliance with all relevant legislation, regulations and professional standards. Oversee risk assessments, audits, emergency planning and incident management processes. Maintain business continuity and workplace resilience plans. Promote a culture of safety and well-being across the firm, driving continuous improvement. Supplier and Contract Management Manage relationships with landlords, managing agents and key service providers. Lead procurement exercises and contract negotiations. Establish and monitor service level agreements and performance standards. Ensure suppliers meet contractual, regulatory and sustainability requirements. Sustainability and ESG Drive the firm's workplace sustainability agenda (inc ISO 1401, ESOS and Carbon Footprint measuring and reduction) Identify opportunities to reduce environmental impact and improve resource efficiency. Support the firm's wider ESG objectives through workplace initiatives. Develop sustainability metrics and reporting processes. Lead, develop and mentor the facilities team, and third-party contractors. Foster a culture of service excellence, accountability and continuous improvement. Build strong relationships across all levels of the firm. Office Relocation Programme Lead the planning and execution of the firm's upcoming office relocation project. Manage all phases of the move, including property selection support, workplace strategy, design development, fit-out, mobilisation and post-occupancy activities. Act as the primary liaison between the firm and external consultants, landlords, project managers and contractors. Develop and manage project budgets, timelines, risk registers and governance frameworks. Lead stakeholder engagement and change management activities throughout the relocation programme. Ensure business continuity and minimal disruption during the transition to the new office. About you Ideally you will be able to demonstrate; Significant senior-level facilities management experience, ideally within a professional services, legal or corporate environment. Experience leading complex office relocations, fit-outs or major workplace transformation projects. Certified Membership of the Institute of Workplace and Facilities Management A proven track record of leading internal teams and outsourced service providers. Strong strategic planning and project management capability. Excellent stakeholder management and influencing skills. Commerciality with strong financial management experience. Strong knowledge of health and safety legislation and compliance requirements. Experience of workplace design, space planning and occupancy strategies. Excellent communication and change management skills. Strong analytical and problem-solving abilities. At Howard Kennedy we believe that everyone deserves the space to thrive. We're committed to creating an inclusive recruitment experience that reflects the diversity of both our people and our clients. We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds and identities, and we're committed to ensuring that our recruitment process is fair, transparent, and accessible to all. We understand that every candidate's needs are different If there's anything we can do to make your application journey more comfortable- whether for interviews, assessments, or onboarding-please let us know. We'll work with you to remove any barriers and ensure our recruitment process is comfortable for you. Please note that we are not accepting applications via agencies for this role at this time. Before sharing any named candidate CVs, please contact your recruitment representative. If any named CVs are sent from agencies without approval from our recruitment team, they will not be deemed valid introductions, and no agency fee will be paid. About Us With almost 200 lawyers in one location, we ensure our clients have the right team to help them get from where they are to where they want to be. We advise major corporates and institutions as well as entrepreneurial, ambitious enterprises which are often privately or family owned, or private equity backed. As well as our significant business law capability, we are one of only a few London-based law firms with a large private wealth offering. Our clients find our straightforward approach a compelling alternative to larger, less personal firms. Whether you are an ambitious and talented individual wanting to hit the ground running from day one, or an established professional looking for a new opportunity, Howard Kennedy is the firm where you can really make it happen. We have earned a strong reputation for our exceptional and uniquely talented people who between them deliver outstanding results for clients. In a firm of our size, our strong team dynamic creates a thriving culture of creativity and entrepreneurialism. Howard Kennedy is a pragmatic and non-hierarchical environment where success is shared, and you are proactively encouraged to thrive at your own pace. Our distinctive culture is built on fairness and respect. Guided by the firm's values of talk straight, think smart and be yourself, everyone in the firm holds equal value, and everyone plays their role in supporting, encouraging and inspiring colleagues to do their best work. At the same time, we recognise and reward individualism, celebrating the diversity of our people and supporting them to grow their practice and drive their own career advancement. As well as client work, there is opportunity to broaden your horizons at the firm with fulfilling pro bono and charity projects. We have a regular social calendar full of wellbeing activities, charitable and social events too.
ELO Allied World Assurance Company (Europe) dac (UK Branch)
Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members. Description of the role: The successful candidate will be responsible for providing in-house legal services to support various business lines and functions, including the General Casualty, Healthcare, Professional Lines, Property, Marine Cargo, Fine Art & Specie, Construction and Facultative Reinsurance underwriting business activities of Allied World's Europe and Lloyd's platforms. Duties and Responsibilities: Responsible for analyzing contract terms of new/renewal business to help identify exposures, document/clarify underwriting intent and ultimately confirm compliance with agreed upon terms and corporate guidelines. Draft policy forms, endorsements and ancillary policy documents. Maintain knowledge of Allied World's current business activities, statutory laws, regulations, and judicial developments affecting the business. Review, draft and negotiate a variety of underwriting agreements, nondisclosure agreements, and other agreements that comply with company policies and risk tolerance. Support the continuous improvement of standard form agreements and legal processes and assist in the development and implementation of company policies and procedures. Provide support to underwriters as needed on legal issues pertaining to submissions and related coverage. Provide support to claims personnel on coverage and procedural issues. Maintain the standard policy wordings and endorsements for ceded facultative reinsurance for all lines of business across Europe. Coordinate with and assist other legal department personnel globally, as appropriate, and handle complex issues and effectively communicate relevant guidance to internal colleagues. Person Specification: Minimum of 6 years' post-qualification experience in insurance or reinsurance coverage litigation or arbitration. In-house experience within an insurance company or a Lloyd's syndicate would be a distinct advantage. Experience in drafting commercial insurance contracts. Strong analytical and technical skill sets. Ability to quickly understand key business issues and operational objectives. Effective and confident communicator of complex messages (written and oral) to both internal and external audiences. Good interpersonal skills and a positive team member. Commercially minded, decisive, highly organized and principled. Ability to handle multiple projects simultaneously, deal with conflicting agendas and meet deadlines. Working at Allied World Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: Instant membership in the Allied World - a global network of colleagues who will support your career journey A manager who will help you build your career through a structured coaching program Access to a full suite of learning and development tools and resources Global Presence Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holding Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in a non-traditional ways. Allied work is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religions or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate. To learn more, visit , or follow us on Facebook and LinkedIn. Take the next step in your career with us. Allied World is the perfect spot for driven professionals who thrive on collaboration and knowledge. We believe that when our talented team members work together, our clients get the best results. We celebrate diverse perspectives and offer growth opportunities through training, mentoring, and career development. Our people are our greatest asset, and we're proud of our exceptional team.
Aug 24, 2026
Full time
Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members. Description of the role: The successful candidate will be responsible for providing in-house legal services to support various business lines and functions, including the General Casualty, Healthcare, Professional Lines, Property, Marine Cargo, Fine Art & Specie, Construction and Facultative Reinsurance underwriting business activities of Allied World's Europe and Lloyd's platforms. Duties and Responsibilities: Responsible for analyzing contract terms of new/renewal business to help identify exposures, document/clarify underwriting intent and ultimately confirm compliance with agreed upon terms and corporate guidelines. Draft policy forms, endorsements and ancillary policy documents. Maintain knowledge of Allied World's current business activities, statutory laws, regulations, and judicial developments affecting the business. Review, draft and negotiate a variety of underwriting agreements, nondisclosure agreements, and other agreements that comply with company policies and risk tolerance. Support the continuous improvement of standard form agreements and legal processes and assist in the development and implementation of company policies and procedures. Provide support to underwriters as needed on legal issues pertaining to submissions and related coverage. Provide support to claims personnel on coverage and procedural issues. Maintain the standard policy wordings and endorsements for ceded facultative reinsurance for all lines of business across Europe. Coordinate with and assist other legal department personnel globally, as appropriate, and handle complex issues and effectively communicate relevant guidance to internal colleagues. Person Specification: Minimum of 6 years' post-qualification experience in insurance or reinsurance coverage litigation or arbitration. In-house experience within an insurance company or a Lloyd's syndicate would be a distinct advantage. Experience in drafting commercial insurance contracts. Strong analytical and technical skill sets. Ability to quickly understand key business issues and operational objectives. Effective and confident communicator of complex messages (written and oral) to both internal and external audiences. Good interpersonal skills and a positive team member. Commercially minded, decisive, highly organized and principled. Ability to handle multiple projects simultaneously, deal with conflicting agendas and meet deadlines. Working at Allied World Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: Instant membership in the Allied World - a global network of colleagues who will support your career journey A manager who will help you build your career through a structured coaching program Access to a full suite of learning and development tools and resources Global Presence Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holding Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in a non-traditional ways. Allied work is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religions or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate. To learn more, visit , or follow us on Facebook and LinkedIn. Take the next step in your career with us. Allied World is the perfect spot for driven professionals who thrive on collaboration and knowledge. We believe that when our talented team members work together, our clients get the best results. We celebrate diverse perspectives and offer growth opportunities through training, mentoring, and career development. Our people are our greatest asset, and we're proud of our exceptional team.
Head of ResourcingApplylocations: London: Stirling: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 25, 2026 (14 days left to apply)job requisition id: R20116At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.Reporting to the HR Chief Operating Officer (COO), the Head of Resourcing plays a critical role in shaping and delivering a forward-looking resourcing strategy, aligned closely to our talent and skills agenda, to support the ambitious long-term growth strategy; and strategic priorities of M&G.Leading a team of c. 25 colleagues, the Head of Resourcing is a member of both the HR COO Leadership Team and the department wide Extended HR Leadership Team.The HR Chief Operating Office is made up of c. 90 HR professionals, globally, covering Resourcing, Employee and Industrial Relations, HR Operations and Technology; and The Pension Scheme Executive.It is an exciting time to join with: Investment funding recently secured; and planning underway, to implement market leading technology to sit alongside our core Workday system that will deliver AI led candidate sifting, candidate management and automated interview scheduling capability. Work underway to review and re-vamp our EVP; careers site and messaging to market. A desire to enhance and refine our processes to ensure our Recruiters are strategic partners to their respective clients, with greater process delivery being delivered from within our HR Operations teams. Main Responsibilities Working closely with the HR Leadership team, define and lead effective delivery of the enterprise-wide resourcing strategy (both experienced hiring & early careers), aligning it to business priorities and future workforce requirements. Through the Resourcing Leads for Asset Management, Life & Corporate Functions; and Early Careers, build strong relationships with senior stakeholders across the business to understand enterprise wide hiring needs and provide insight-driven guidance Work closely with our Chief People Officer and Company-Secretariat function to support the identification and sourcing of suitable NED profiles for both our PLC and subsidiary boards. Drive innovation in sourcing, assessment and employer positioning to strengthen access to diverse talent pools minimising the need for agency spend wherever possible. Proactively manage our PSL ensuring we work with the best partners; and that we maximise commercial value and ROI from any agency spend, where it is required. Accountability for the oversight of our principle contingent workforce supplier ensuring we obtain high quality and great service outcomes for our business. In partnership with our Head of HR Operations and Head of HR Systems oversee, refine, and seek to continuously improve both our candidate and hiring manager experience, embracing technology and AI wherever possible. In partnership with our Diversity, Inclusion and Wellbeing team ensure we offer an accessible and inclusive recruitment process that delivers diverse candidate pipelines and supports organisational diversity objectives. Be a source of market intelligence to relevant internal stakeholder groups. Providing insight into talent availability, skills shortages and key competitor hiring. Lead and develop our high performing Resourcing team. Foster a culture that supports high performance, collaboration, continuous improvement; and the development and growth of the team. Champion a positive risk culture across Resourcing. Ensure all resourcing activity aligns with organisational policies, governance standards and controls. Work closely and be open to feedback from our dedicated HR 1B Risk and Control Team. Responsibility for ensuring our external careers content does our Employee Value Proposition justice, bringing to life our values; and our desire to be a leading flexible and inclusive employer. Key Knowledge, Skills and Experience Operates credibly at C-Suite and Board level building strong trusted relationships builder Multi-year experience of leading a dedicated companywide Resourcing team within a regulated Financial Services environment. Extensive knowledge of external talent markets and emerging trends shaping resourcing strategies in one or both of the Asset Management (Public & Private Markets) and Insurance Prior experience of identification and sourcing of suitable NED profiles for both our PLC and subsidiary Boards. Commercial acumen - experience of managing large functional budgets with a proven track record in securing commercial value in contingent, supplier and PSL negotiations. Deep understanding of strategic workforce planning and resourcing practices. Strong capability in translating business strategy into operational resourcing delivery. Strong people leader: experience in building and leading high performance resourcing teams and delivering outcomes through others across complex environments. Ability to influence and build trust with senior stakeholders across the organisation. Strong data/analytical capability, uses data and insights to guide decisions and measure success. Experience of creating inclusive hiring approaches that support successful diverse talent attraction. What we offer: We're dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life , and financially plan for the future. Our UK benefits include : A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at:
Aug 24, 2026
Full time
Head of ResourcingApplylocations: London: Stirling: Edinburghtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 25, 2026 (14 days left to apply)job requisition id: R20116At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.Reporting to the HR Chief Operating Officer (COO), the Head of Resourcing plays a critical role in shaping and delivering a forward-looking resourcing strategy, aligned closely to our talent and skills agenda, to support the ambitious long-term growth strategy; and strategic priorities of M&G.Leading a team of c. 25 colleagues, the Head of Resourcing is a member of both the HR COO Leadership Team and the department wide Extended HR Leadership Team.The HR Chief Operating Office is made up of c. 90 HR professionals, globally, covering Resourcing, Employee and Industrial Relations, HR Operations and Technology; and The Pension Scheme Executive.It is an exciting time to join with: Investment funding recently secured; and planning underway, to implement market leading technology to sit alongside our core Workday system that will deliver AI led candidate sifting, candidate management and automated interview scheduling capability. Work underway to review and re-vamp our EVP; careers site and messaging to market. A desire to enhance and refine our processes to ensure our Recruiters are strategic partners to their respective clients, with greater process delivery being delivered from within our HR Operations teams. Main Responsibilities Working closely with the HR Leadership team, define and lead effective delivery of the enterprise-wide resourcing strategy (both experienced hiring & early careers), aligning it to business priorities and future workforce requirements. Through the Resourcing Leads for Asset Management, Life & Corporate Functions; and Early Careers, build strong relationships with senior stakeholders across the business to understand enterprise wide hiring needs and provide insight-driven guidance Work closely with our Chief People Officer and Company-Secretariat function to support the identification and sourcing of suitable NED profiles for both our PLC and subsidiary boards. Drive innovation in sourcing, assessment and employer positioning to strengthen access to diverse talent pools minimising the need for agency spend wherever possible. Proactively manage our PSL ensuring we work with the best partners; and that we maximise commercial value and ROI from any agency spend, where it is required. Accountability for the oversight of our principle contingent workforce supplier ensuring we obtain high quality and great service outcomes for our business. In partnership with our Head of HR Operations and Head of HR Systems oversee, refine, and seek to continuously improve both our candidate and hiring manager experience, embracing technology and AI wherever possible. In partnership with our Diversity, Inclusion and Wellbeing team ensure we offer an accessible and inclusive recruitment process that delivers diverse candidate pipelines and supports organisational diversity objectives. Be a source of market intelligence to relevant internal stakeholder groups. Providing insight into talent availability, skills shortages and key competitor hiring. Lead and develop our high performing Resourcing team. Foster a culture that supports high performance, collaboration, continuous improvement; and the development and growth of the team. Champion a positive risk culture across Resourcing. Ensure all resourcing activity aligns with organisational policies, governance standards and controls. Work closely and be open to feedback from our dedicated HR 1B Risk and Control Team. Responsibility for ensuring our external careers content does our Employee Value Proposition justice, bringing to life our values; and our desire to be a leading flexible and inclusive employer. Key Knowledge, Skills and Experience Operates credibly at C-Suite and Board level building strong trusted relationships builder Multi-year experience of leading a dedicated companywide Resourcing team within a regulated Financial Services environment. Extensive knowledge of external talent markets and emerging trends shaping resourcing strategies in one or both of the Asset Management (Public & Private Markets) and Insurance Prior experience of identification and sourcing of suitable NED profiles for both our PLC and subsidiary Boards. Commercial acumen - experience of managing large functional budgets with a proven track record in securing commercial value in contingent, supplier and PSL negotiations. Deep understanding of strategic workforce planning and resourcing practices. Strong capability in translating business strategy into operational resourcing delivery. Strong people leader: experience in building and leading high performance resourcing teams and delivering outcomes through others across complex environments. Ability to influence and build trust with senior stakeholders across the organisation. Strong data/analytical capability, uses data and insights to guide decisions and measure success. Experience of creating inclusive hiring approaches that support successful diverse talent attraction. What we offer: We're dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life , and financially plan for the future. Our UK benefits include : A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at:
When a customer order lands on your desk, you don't just see drawings or material specifications. You see the questions that need answering. Can we manufacture this in-house? Which machines will we need and have we got the capacity? Do we need to subcontract any part of it? What material do we need? What's the best manufacturing route? Will we hit the customer's deadline? As Technical & Contract Review, that's how your mind works. You're already thinking three steps ahead, making sure every decision is made before production even begins. Get it right here and everything flows. Get it wrong and the whole business feels it. That's why Technical & Contract Review sits right at the heart of this business. You'll be joining a close-knit team who are passionate about what they do. They enjoy a laugh together, but when it's time to work, everyone knows the importance of getting it right first time. There's a real sense of pride here because every decision made in Technical & Contract Review has a knock-on effect for production, customers and delivery. No pressure Well, actually, there is. But you enjoy responsibility and like being the person who keeps everything moving. As Technical Contract Review, you'll be reviewing customer requirements, creating manufacturing plans and making sure everything is in place before production begins. You'll already know that contract review and planning work hand in hand. Rather than passing work between departments and chasing updates, you'll be working alongside an experienced colleague with visibility of the whole process. You'll create ITP and MPS documentation, work closely with suppliers, liaise with production, source materials, communicate with suppliers and make sure the information on the MRP system is accurate from day one. You're the sort of person who enjoys having lots going on. One minute you're speaking to production, the next you're on the phone to a supplier before jumping back into the MRP system to engineer the sales orders. That's the part you enjoy. No two customer orders are ever quite the same. That's exactly what keeps the job interesting. You might already be working in Technical & Contract Review. Or maybe you're a Planning Engineer, Estimator, Process Engineer or even working in Quality within precision engineering, engineered components or the fastener industry and fancy using your experience in a slightly different way. The industry knowledge is the important bit Understanding engineered products. Knowing manufacturing processes. Being comfortable around metals and materials. The finer details of the role can be taught to the right person. If you've got a solid manufacturing background and the right attitude, they'll teach you the rest. This could be the role that takes you from doing a job to building a career. You'll become part of a small, experienced team where your ideas are listened to, your contribution matters and you'll have the opportunity to develop as the business continues to grow. What's in it for you? Salary from 35,000 and upwards depending on experience. Monday to Thursday 8:30am to 5:00pm with a 2:30pm finish every Friday. Company bonus scheme. Salary reviews. Career development within a growing business. If you're already working within fasteners, engineered components or a similar technical manufacturing environment and you're looking for a higher salary than advertised, let's have a conversation. This role is exclusive to Marshall Harmony, you won't be contacted by any third parties. If you'd like more information or want to talk it through, just drop us a message, tag someone who'd be perfect for this below or send your CV to the email above. By submitting my CV, I acknowledge and accept that Marshall Harmony will collect and process my personal information for recruitment purposes and will retain it for a minimum of 24 months in accordance with their Privacy Policy and T&Cs. Before this retention period expires, Marshall Harmony will contact me to ask whether I wish my data to remain on file within their talent pool.
Aug 24, 2026
Full time
When a customer order lands on your desk, you don't just see drawings or material specifications. You see the questions that need answering. Can we manufacture this in-house? Which machines will we need and have we got the capacity? Do we need to subcontract any part of it? What material do we need? What's the best manufacturing route? Will we hit the customer's deadline? As Technical & Contract Review, that's how your mind works. You're already thinking three steps ahead, making sure every decision is made before production even begins. Get it right here and everything flows. Get it wrong and the whole business feels it. That's why Technical & Contract Review sits right at the heart of this business. You'll be joining a close-knit team who are passionate about what they do. They enjoy a laugh together, but when it's time to work, everyone knows the importance of getting it right first time. There's a real sense of pride here because every decision made in Technical & Contract Review has a knock-on effect for production, customers and delivery. No pressure Well, actually, there is. But you enjoy responsibility and like being the person who keeps everything moving. As Technical Contract Review, you'll be reviewing customer requirements, creating manufacturing plans and making sure everything is in place before production begins. You'll already know that contract review and planning work hand in hand. Rather than passing work between departments and chasing updates, you'll be working alongside an experienced colleague with visibility of the whole process. You'll create ITP and MPS documentation, work closely with suppliers, liaise with production, source materials, communicate with suppliers and make sure the information on the MRP system is accurate from day one. You're the sort of person who enjoys having lots going on. One minute you're speaking to production, the next you're on the phone to a supplier before jumping back into the MRP system to engineer the sales orders. That's the part you enjoy. No two customer orders are ever quite the same. That's exactly what keeps the job interesting. You might already be working in Technical & Contract Review. Or maybe you're a Planning Engineer, Estimator, Process Engineer or even working in Quality within precision engineering, engineered components or the fastener industry and fancy using your experience in a slightly different way. The industry knowledge is the important bit Understanding engineered products. Knowing manufacturing processes. Being comfortable around metals and materials. The finer details of the role can be taught to the right person. If you've got a solid manufacturing background and the right attitude, they'll teach you the rest. This could be the role that takes you from doing a job to building a career. You'll become part of a small, experienced team where your ideas are listened to, your contribution matters and you'll have the opportunity to develop as the business continues to grow. What's in it for you? Salary from 35,000 and upwards depending on experience. Monday to Thursday 8:30am to 5:00pm with a 2:30pm finish every Friday. Company bonus scheme. Salary reviews. Career development within a growing business. If you're already working within fasteners, engineered components or a similar technical manufacturing environment and you're looking for a higher salary than advertised, let's have a conversation. This role is exclusive to Marshall Harmony, you won't be contacted by any third parties. If you'd like more information or want to talk it through, just drop us a message, tag someone who'd be perfect for this below or send your CV to the email above. By submitting my CV, I acknowledge and accept that Marshall Harmony will collect and process my personal information for recruitment purposes and will retain it for a minimum of 24 months in accordance with their Privacy Policy and T&Cs. Before this retention period expires, Marshall Harmony will contact me to ask whether I wish my data to remain on file within their talent pool.
Frontify AG. "Frontify" is a registered trademark of Frontify AG
We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and Telefónica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand-new adventure, keep reading! Your team We're the team that is responsible for enabling the hiring success at Frontify. That includes attracting new applicants, engaging with people, and hiring our future colleagues. The candidate experience and hiring excellence are at the center of everything we do, and we ensure that our team rocks the whole process. We are an international bunch that love travelling the world, sharing our experiences, and participating in various sporting activities. Your mission We're looking for a Senior Talent Partner to jump in and make an immediate impact in hiring across Product and Engineering at Frontify. This role is ideal for someone who thrives in fast-paced environments, enjoys collaborating closely with hiring managers, and can drive full-cycle recruiting with efficiency and care. You'll play a key role in keeping momentum high during a busy hiring season-owning everything from sourcing to offer while ensuring a great candidate and stakeholder experience. This is a 12 month fixed term contract, with an ideal start date in September 2026. Your responsibilities Own full-cycle recruiting across Engineering and Product, ensuring a smooth and efficient end-to-end process. Partner with hiring managers to define role requirements, align on profiles and interview plans, and set clear expectations. Source and engage top talent through multiple channels, building strong, role-relevant pipelines. Deliver an excellent candidate experience through clear, timely, and thoughtful communication. Manage multiple roles in parallel, prioritizing effectively based on business needs and timelines. Drive inclusive hiring practices through fair, consistent sourcing and selection approaches. Advise stakeholders on hiring best practices, using data and market insights to inform decisions. Your story You can work from our London office 2 days per week. You have 6+ years of full-cycle, in-house recruiting experience across technical roles in a fast-paced environment. Bonus points if you've also recruited for Commercial or G&A roles. You've hired across a range of functions and levels (e.g., Product Managers, Product Designers, through to Software Engineers; IC through Manager). You can run complex searches end-to-end, align stakeholders quickly, and keep hiring processes moving with minimal oversight. You have strong sourcing skills and hands on experience with LinkedIn Recruiter and other talent tools. You take a collaborative, proactive approach with hiring managers and cross functional stakeholders. You balance speed and quality, using sound judgment to support thoughtful hiring decisions. You're fluent in English. We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply. Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team-whether you love animals, yoga, or travel, we've got the Slack channels for you! What we offer Pension scheme: 5% matched A minimum of 25 days annual leave per year Paid educational and wellbeing days off Weekly free office lunch Localized benefits Invite to our summer company meet up Important to us Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential. Next steps If there's a fit, you'll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you. This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next. We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process.
Aug 24, 2026
Full time
We're all about helping brands turn ideas into impact. Frontify's brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers - including teams at Uber, Microsoft, Volkswagen, and Telefónica - to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we're on the lookout for new team members to share our vision. If you're ready for a brand-new adventure, keep reading! Your team We're the team that is responsible for enabling the hiring success at Frontify. That includes attracting new applicants, engaging with people, and hiring our future colleagues. The candidate experience and hiring excellence are at the center of everything we do, and we ensure that our team rocks the whole process. We are an international bunch that love travelling the world, sharing our experiences, and participating in various sporting activities. Your mission We're looking for a Senior Talent Partner to jump in and make an immediate impact in hiring across Product and Engineering at Frontify. This role is ideal for someone who thrives in fast-paced environments, enjoys collaborating closely with hiring managers, and can drive full-cycle recruiting with efficiency and care. You'll play a key role in keeping momentum high during a busy hiring season-owning everything from sourcing to offer while ensuring a great candidate and stakeholder experience. This is a 12 month fixed term contract, with an ideal start date in September 2026. Your responsibilities Own full-cycle recruiting across Engineering and Product, ensuring a smooth and efficient end-to-end process. Partner with hiring managers to define role requirements, align on profiles and interview plans, and set clear expectations. Source and engage top talent through multiple channels, building strong, role-relevant pipelines. Deliver an excellent candidate experience through clear, timely, and thoughtful communication. Manage multiple roles in parallel, prioritizing effectively based on business needs and timelines. Drive inclusive hiring practices through fair, consistent sourcing and selection approaches. Advise stakeholders on hiring best practices, using data and market insights to inform decisions. Your story You can work from our London office 2 days per week. You have 6+ years of full-cycle, in-house recruiting experience across technical roles in a fast-paced environment. Bonus points if you've also recruited for Commercial or G&A roles. You've hired across a range of functions and levels (e.g., Product Managers, Product Designers, through to Software Engineers; IC through Manager). You can run complex searches end-to-end, align stakeholders quickly, and keep hiring processes moving with minimal oversight. You have strong sourcing skills and hands on experience with LinkedIn Recruiter and other talent tools. You take a collaborative, proactive approach with hiring managers and cross functional stakeholders. You balance speed and quality, using sound judgment to support thoughtful hiring decisions. You're fluent in English. We understand that every candidate's experience is different. If you're interested in this role but don't tick all the boxes, we still encourage you to apply. Why join us? Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team-whether you love animals, yoga, or travel, we've got the Slack channels for you! What we offer Pension scheme: 5% matched A minimum of 25 days annual leave per year Paid educational and wellbeing days off Weekly free office lunch Localized benefits Invite to our summer company meet up Important to us Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We're committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential. Next steps If there's a fit, you'll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you. This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We're looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what's next. We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We'll share all relevant details during the interview process.
Job Title: People Business Partner Reporting to: Head of People, UK Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Summary We are seeking a commercially minded and highly credible People Business Partner to act as a trusted advisor to senior leaders and managers across key business functions. Operating within a fast paced, regulated specialty insurance environment, this role will partner closely with Underwriting and other designated leadership teams to drive organisational performance, strengthen leadership capability, manage employee relations matters, and shape a high performing, engaged culture. This is a high impact role requiring a curious, resilient and pragmatic People Professional with sound judgement, exceptional stakeholder management capability, and the confidence to influence at senior level. The successful candidate will combine strategic thinking with hands on delivery, balancing commercial outcomes with employee experience and risk management. Key Responsibilities Partner with senior business leaders and managers across Underwriting and other designated areas to deliver people strategies aligned to commercial priorities and organisational objectives. Act as a trusted advisor on organisational design, workforce planning, succession planning, leadership capability and talent risk. Lead and manage employee relations matters including investigations, performance management, absence management, conduct issues, grievances, restructures and exits, ensuring balanced commercial and legal outcomes. Support the annual reward and year-end compensation process, partnering with Compensation and business leaders on salary review, bonus planning, benchmarking, calibration and communication to ensure fair, consistent and commercially aligned outcomes. Coach and influence functional leaders and managers on people management, team effectiveness, organisational culture and leadership behaviours. Use workforce, engagement and operational data to identify trends, risks and opportunities, providing insight led recommendations to leadership teams. Partner closely with Talent Acquisition, Compensation, Learning & Development and Pay & Benefits colleagues to deliver integrated people solutions. Build strong relationships across the business to ensure the People team is viewed as a proactive, commercially credible and value adding partner. Ensure people practices operate in line with internal governance, employment legislation and regulatory expectations within a regulated financial services environment. Contribute to broader People team initiatives including leadership development, employee engagement, process improvement and continuous enhancement of the employee experience. Skills and Experience Specification Essential Significant People Business Partner experience within insurance, banking or broader financial services, and exposure to regulated process Exposure to SM&CR regime and associated processes. Proven experience partnering with senior leaders across Underwriting and / or other front office functions within Financial Services. Proven employee relations capability with confidence handling ER matters independently. Commercially astute with the ability to balance people, operational and business priorities pragmatically. Experience of operating within an FCA and/or PRA regulated environment, with a strong understanding of regulatory expectations relating to conduct, governance, accountability and people risk. Demonstrated experience supporting organisational change, restructures, workforce planning and transformation activity. Excellent stakeholder management and influencing capability, with credibility and confidence operating at senior leadership level. Strong analytical capability with experience using people metrics, workforce data and business insight to inform decision making. Curious, proactive and solutions focused mindset with the resilience to operate effectively in a fast paced and evolving environment. Team player, happy to balance the strategic thinking with the day-to-day people advisory responsibility. Desirable Experience within the London Market, specialty insurance or Lloyd's environment strongly preferred. Experience of supporting Underwriting leadership teams and respective divisions. Exposure to international or matrixed organisational structures. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need.
Aug 24, 2026
Full time
Job Title: People Business Partner Reporting to: Head of People, UK Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Summary We are seeking a commercially minded and highly credible People Business Partner to act as a trusted advisor to senior leaders and managers across key business functions. Operating within a fast paced, regulated specialty insurance environment, this role will partner closely with Underwriting and other designated leadership teams to drive organisational performance, strengthen leadership capability, manage employee relations matters, and shape a high performing, engaged culture. This is a high impact role requiring a curious, resilient and pragmatic People Professional with sound judgement, exceptional stakeholder management capability, and the confidence to influence at senior level. The successful candidate will combine strategic thinking with hands on delivery, balancing commercial outcomes with employee experience and risk management. Key Responsibilities Partner with senior business leaders and managers across Underwriting and other designated areas to deliver people strategies aligned to commercial priorities and organisational objectives. Act as a trusted advisor on organisational design, workforce planning, succession planning, leadership capability and talent risk. Lead and manage employee relations matters including investigations, performance management, absence management, conduct issues, grievances, restructures and exits, ensuring balanced commercial and legal outcomes. Support the annual reward and year-end compensation process, partnering with Compensation and business leaders on salary review, bonus planning, benchmarking, calibration and communication to ensure fair, consistent and commercially aligned outcomes. Coach and influence functional leaders and managers on people management, team effectiveness, organisational culture and leadership behaviours. Use workforce, engagement and operational data to identify trends, risks and opportunities, providing insight led recommendations to leadership teams. Partner closely with Talent Acquisition, Compensation, Learning & Development and Pay & Benefits colleagues to deliver integrated people solutions. Build strong relationships across the business to ensure the People team is viewed as a proactive, commercially credible and value adding partner. Ensure people practices operate in line with internal governance, employment legislation and regulatory expectations within a regulated financial services environment. Contribute to broader People team initiatives including leadership development, employee engagement, process improvement and continuous enhancement of the employee experience. Skills and Experience Specification Essential Significant People Business Partner experience within insurance, banking or broader financial services, and exposure to regulated process Exposure to SM&CR regime and associated processes. Proven experience partnering with senior leaders across Underwriting and / or other front office functions within Financial Services. Proven employee relations capability with confidence handling ER matters independently. Commercially astute with the ability to balance people, operational and business priorities pragmatically. Experience of operating within an FCA and/or PRA regulated environment, with a strong understanding of regulatory expectations relating to conduct, governance, accountability and people risk. Demonstrated experience supporting organisational change, restructures, workforce planning and transformation activity. Excellent stakeholder management and influencing capability, with credibility and confidence operating at senior leadership level. Strong analytical capability with experience using people metrics, workforce data and business insight to inform decision making. Curious, proactive and solutions focused mindset with the resilience to operate effectively in a fast paced and evolving environment. Team player, happy to balance the strategic thinking with the day-to-day people advisory responsibility. Desirable Experience within the London Market, specialty insurance or Lloyd's environment strongly preferred. Experience of supporting Underwriting leadership teams and respective divisions. Exposure to international or matrixed organisational structures. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Head of Partner Development plays a key leadership role within BDO's firmwide Talent and Leadership function, owning the firm's design, delivery and continuous improvement of the Partner pipeline development and assessment proposition. Working closely with the Director of Talent and Leadership, this role is responsible for ensuring BDO has a clear, consistent and future-focused approach to developing current and future Partners, strengthening leadership capability and supporting the firm's growth ambitions. You will be someone who is equally comfortable shaping strategic direction and leading operational delivery, leading an experienced Senior team to work proactively whilst building strong relationships with Partners, Directors and senior stakeholders across the firm. You will lead the development and execution of programmes, frameworks and interventions that support Partner performance, leadership effectiveness, and career progression, ensuring activity is aligned to BDO's strategy, culture, people priorities and future capability requirements. You will have a digital mindset and be able to incorporate new technologies into our thinking. The role partners closely with the People Culture and Purpose Leadership Team, business stream leaders, central learning and performance, and inclusion and belonging teams to identify current and future leadership needs and translate these into practical, evidence-based solutions. You will lead a specialist team of experts focused on Partner and leadership development and assessment, creating a high-performing, commercially minded and collaborative environment that delivers measurable impact across the firm. You will ensure that resources in the wider Learning and Talent team are appropriately used and resources managed. You'll be someone with: Technical Knowledge Degree or equivalent professional qualification. Significant experience leading talent, leadership development, organisational development or people development activity within a large and complex organisation, ideally within professional services, financial services or a partnership environment. Strong understanding of Partner and leadership development, talent mapping, leadership assessment and career progression frameworks. Experience designing and delivering leadership programmes for senior leaders, Directors, Partners or equivalent executive populations. Strong commercial acumen, with the ability to interpret data, understand business priorities and translate insight into practical solutions. Experience using talent and leadership data, diagnostics and evaluation methodologies to inform decision making and measure impact. Experience facilitating development programmes and working with senior stakeholder groups. Accredited coaching qualification desirable. Qualified in one or more psychometric instruments desirable. Strong project and programme management skills. Significant experience influencing senior leaders, Partners and Executive stakeholders. Strong communication skills, demonstrating the ability to influence, challenge and build credibility at the most senior levels. Experience leading organisational change and embedding new approaches, behaviours and ways of working. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Aug 24, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Head of Partner Development plays a key leadership role within BDO's firmwide Talent and Leadership function, owning the firm's design, delivery and continuous improvement of the Partner pipeline development and assessment proposition. Working closely with the Director of Talent and Leadership, this role is responsible for ensuring BDO has a clear, consistent and future-focused approach to developing current and future Partners, strengthening leadership capability and supporting the firm's growth ambitions. You will be someone who is equally comfortable shaping strategic direction and leading operational delivery, leading an experienced Senior team to work proactively whilst building strong relationships with Partners, Directors and senior stakeholders across the firm. You will lead the development and execution of programmes, frameworks and interventions that support Partner performance, leadership effectiveness, and career progression, ensuring activity is aligned to BDO's strategy, culture, people priorities and future capability requirements. You will have a digital mindset and be able to incorporate new technologies into our thinking. The role partners closely with the People Culture and Purpose Leadership Team, business stream leaders, central learning and performance, and inclusion and belonging teams to identify current and future leadership needs and translate these into practical, evidence-based solutions. You will lead a specialist team of experts focused on Partner and leadership development and assessment, creating a high-performing, commercially minded and collaborative environment that delivers measurable impact across the firm. You will ensure that resources in the wider Learning and Talent team are appropriately used and resources managed. You'll be someone with: Technical Knowledge Degree or equivalent professional qualification. Significant experience leading talent, leadership development, organisational development or people development activity within a large and complex organisation, ideally within professional services, financial services or a partnership environment. Strong understanding of Partner and leadership development, talent mapping, leadership assessment and career progression frameworks. Experience designing and delivering leadership programmes for senior leaders, Directors, Partners or equivalent executive populations. Strong commercial acumen, with the ability to interpret data, understand business priorities and translate insight into practical solutions. Experience using talent and leadership data, diagnostics and evaluation methodologies to inform decision making and measure impact. Experience facilitating development programmes and working with senior stakeholder groups. Accredited coaching qualification desirable. Qualified in one or more psychometric instruments desirable. Strong project and programme management skills. Significant experience influencing senior leaders, Partners and Executive stakeholders. Strong communication skills, demonstrating the ability to influence, challenge and build credibility at the most senior levels. Experience leading organisational change and embedding new approaches, behaviours and ways of working. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Welcome to KFC Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1939, we've been bringing finger lickin' good chicken to the world, and today we're proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they're all original. Join us. Bring it. And together, we can be part of something truly extraordinary. Bringing it to the role. We are looking for a Head of People & Culture Business Partner (Head Office or Restaurant Support Centre to us) to join us at Team KFC. So, if you put people at the heart of what you do and are motivated to drive results through talent management, organizational effectiveness and culture, we want to hear from you! The Head of People & Culture Business Partner plays a crucial role in the execution of our People & Culture Strategy. In this position, you'll partner with C-suite business leaders and their functions at our Restaurant Support Centre (RSC) to align organisational and functional strategies, goals and priorities with our vision and values. You'll advise and coach managers and employees in all aspects of the employee life cycle. Not only will you have the chance to support as a broad generalist, you will also drive key people priorities by partnering with our Centre of Excellence teams in Talent Development, Reward and Employee Engagement making KFC an even better place to work. You are a people person in the truest sense of the meaning, so you understand that when supporting people, it is essential you treat people as people, not just a resource. You rebel against boring 'HR' norms, you are obsessive about the experience we provide. And best of all you'll also get the opportunity to be a coach (what we call line managers here). Most of all, you have fun while you do it, because it's more than just a job. This is a hybrid role and will be based in our RSC in Woking 2 days a week. Buckets of Benefits Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey - a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required. Generous pension with up to 11% company contribution. 'Fri-Yay' time - finish up at 1pm every Friday, all year round. Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays). You can buy or sell up to 5 extra days of your core annual leave allowance each year. After 5 years' service, annual holiday allowance increases to 30 days. Bonus - We work hard and do our best work to succeed together. When the company and individual goals are reached, you'll be rewarded through our bonus scheme. Wellness- We want you to be your best self, so you'll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus. Private healthcare, including access to Digital GP, with the option to increase to include family cover. Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts. Insurances - All colleagues are covered by our life and income protection insurance which provides protection and peace of mind. Study Support may be available for job-related qualifications. Parental Leave - We offer enhanced paid leave and flexible return to work options for those important times. Colleague Discount - If you love KFC as much as we do, you'll received a 25% discount. Our Commitment to You Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates - regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community. To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.
Aug 24, 2026
Full time
Welcome to KFC Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart - you've got KFC. Since 1939, we've been bringing finger lickin' good chicken to the world, and today we're proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they're all original. Join us. Bring it. And together, we can be part of something truly extraordinary. Bringing it to the role. We are looking for a Head of People & Culture Business Partner (Head Office or Restaurant Support Centre to us) to join us at Team KFC. So, if you put people at the heart of what you do and are motivated to drive results through talent management, organizational effectiveness and culture, we want to hear from you! The Head of People & Culture Business Partner plays a crucial role in the execution of our People & Culture Strategy. In this position, you'll partner with C-suite business leaders and their functions at our Restaurant Support Centre (RSC) to align organisational and functional strategies, goals and priorities with our vision and values. You'll advise and coach managers and employees in all aspects of the employee life cycle. Not only will you have the chance to support as a broad generalist, you will also drive key people priorities by partnering with our Centre of Excellence teams in Talent Development, Reward and Employee Engagement making KFC an even better place to work. You are a people person in the truest sense of the meaning, so you understand that when supporting people, it is essential you treat people as people, not just a resource. You rebel against boring 'HR' norms, you are obsessive about the experience we provide. And best of all you'll also get the opportunity to be a coach (what we call line managers here). Most of all, you have fun while you do it, because it's more than just a job. This is a hybrid role and will be based in our RSC in Woking 2 days a week. Buckets of Benefits Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey - a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required. Generous pension with up to 11% company contribution. 'Fri-Yay' time - finish up at 1pm every Friday, all year round. Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays). You can buy or sell up to 5 extra days of your core annual leave allowance each year. After 5 years' service, annual holiday allowance increases to 30 days. Bonus - We work hard and do our best work to succeed together. When the company and individual goals are reached, you'll be rewarded through our bonus scheme. Wellness- We want you to be your best self, so you'll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus. Private healthcare, including access to Digital GP, with the option to increase to include family cover. Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts. Insurances - All colleagues are covered by our life and income protection insurance which provides protection and peace of mind. Study Support may be available for job-related qualifications. Parental Leave - We offer enhanced paid leave and flexible return to work options for those important times. Colleague Discount - If you love KFC as much as we do, you'll received a 25% discount. Our Commitment to You Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates - regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community. To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.
Tech stack/tooling used: Management, Product Management, Product Strategy, Product operations, Data Driven, Data Analysis, User Focused, Project Management, Artificial Intelligence Logistics Employment type: Permanent Job Description Fundment is a fast-growing wealth infrastructure company, building on our cutting-edge digital investment system to transform the £3 trillion UK wealth management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service. About the Role We are seeking a highly experienced and dynamic Head of Product Delivery to execute our product vision and strategy. Reporting directly to our Chief Technology Officer, you will work closely with colleagues across our engineering, design, operations, success, sales and marketing teams to deliver outstanding experiences that delight our users, automate our processes and drive significant business impact. You will convert our product vision into a detailed roadmap and deliver this with your highly organised, detail focused, user-oriented approach. This is a fantastic opportunity to make a real difference in a dynamic and high-growth environment. Key Responsibilities Product Roadmap: Partner with the senior leadership team to translate the product strategy and business objectives into a structured, highly transparent product roadmap, aligning priorities and expectations across the company. Deliver Business Impact: Lead the end-to-end product delivery, driving product initiatives across discovery, prioritisation, development, rollout and feedback. Proactively manage operational and regulatory risks to ensure we deliver business impact safely and efficiently. Communication: Effectively communicate the product roadmap and delivery narrative across all levels of the company to help everyone understand how we're delivering business impact, not just ticking off a list of Jiras. Clarity & Prioritisation: Bring clarity to the product delivery process. Empower the senior leadership team to make informed decisions by articulating the impacts, trade-offs and constraints of the key calls you need them to make. Partner with stakeholders across Success & Distribution and Operations & Compliance to evaluate and prioritise their product requests. Balance strategic initiatives, tactical requirements and technical investments to create a clear list of priorities for the engineering teams. Performance Monitoring: Work with the data team to monitor and analyse key product and business metrics. Use these insights to measure the success of our deliveries and identify the highest-leverage areas for future improvement. Team leadership: Although this is initially an IC role, we aim to double our engineering team over the next 18 months, so you will need to hire and manage additional team members as you build the Product Delivery function. Required Skills/Experience Experience: 7+ years of experience in Product Management, Product Operations or Product Delivery. Education: Bachelor's degree in a scientific or business related field. Project management: Proven success leading cross-functional teams, managing multiple projects, and balancing competing priorities to deliver high-quality products on time. Communication & Collaboration: Excellent communication, presentation, and interpersonal skills with the ability to influence internal teams and external partners. Analytical Skills: Strong data analysis and problem-solving skills, using data insights to make informed decisions and translate findings into actionable improvements. User-Centricity: A user-centered mindset with a passion for understanding and enhancing user experiences. Self-Starter: Highly self-motivated, results-oriented, and able to work independently and as part of a team. Preferred Skills/Experience Regulated Scale-Up Experience: Familiarity of working in a fast-paced organisation that operates in a regulated environment is high desired. FinTech/WealthTech Knowledge: A strong understanding of financial services, products and regulations would be advantageous. AI tooling: Understanding and familiarity with modern AI-assisted development and communication tools. Company Benefits Be part of a modern, inclusive, high-trust engineering culture Take ownership and ship code that directly improves client outcomes Work with a smart, friendly team that values balance, growth, and support Pension 6% employer contribution, minimum 2% employee contribution. BUPA Private Health Insurance - fully paid for by the company, for you and your immediate family. Medicash Cashplan - fully paid for by the company, for you and your immediate family. Travel insurance - fully paid for by the company, for you and your immediate family. Life Assurance - 4 x base salary. Employee Assistance Programme 28 days annual leave plus bank holidays. Paid compassionate leave - up to 5 days per year. Enhanced paternity/maternity/adoption leave - 16 weeks at full pay after 12 months of service. Jury service - 10 days at full pay. Hybrid working arrangements - 3 days per week in the Fitzrovia office.
Aug 24, 2026
Full time
Tech stack/tooling used: Management, Product Management, Product Strategy, Product operations, Data Driven, Data Analysis, User Focused, Project Management, Artificial Intelligence Logistics Employment type: Permanent Job Description Fundment is a fast-growing wealth infrastructure company, building on our cutting-edge digital investment system to transform the £3 trillion UK wealth management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service. About the Role We are seeking a highly experienced and dynamic Head of Product Delivery to execute our product vision and strategy. Reporting directly to our Chief Technology Officer, you will work closely with colleagues across our engineering, design, operations, success, sales and marketing teams to deliver outstanding experiences that delight our users, automate our processes and drive significant business impact. You will convert our product vision into a detailed roadmap and deliver this with your highly organised, detail focused, user-oriented approach. This is a fantastic opportunity to make a real difference in a dynamic and high-growth environment. Key Responsibilities Product Roadmap: Partner with the senior leadership team to translate the product strategy and business objectives into a structured, highly transparent product roadmap, aligning priorities and expectations across the company. Deliver Business Impact: Lead the end-to-end product delivery, driving product initiatives across discovery, prioritisation, development, rollout and feedback. Proactively manage operational and regulatory risks to ensure we deliver business impact safely and efficiently. Communication: Effectively communicate the product roadmap and delivery narrative across all levels of the company to help everyone understand how we're delivering business impact, not just ticking off a list of Jiras. Clarity & Prioritisation: Bring clarity to the product delivery process. Empower the senior leadership team to make informed decisions by articulating the impacts, trade-offs and constraints of the key calls you need them to make. Partner with stakeholders across Success & Distribution and Operations & Compliance to evaluate and prioritise their product requests. Balance strategic initiatives, tactical requirements and technical investments to create a clear list of priorities for the engineering teams. Performance Monitoring: Work with the data team to monitor and analyse key product and business metrics. Use these insights to measure the success of our deliveries and identify the highest-leverage areas for future improvement. Team leadership: Although this is initially an IC role, we aim to double our engineering team over the next 18 months, so you will need to hire and manage additional team members as you build the Product Delivery function. Required Skills/Experience Experience: 7+ years of experience in Product Management, Product Operations or Product Delivery. Education: Bachelor's degree in a scientific or business related field. Project management: Proven success leading cross-functional teams, managing multiple projects, and balancing competing priorities to deliver high-quality products on time. Communication & Collaboration: Excellent communication, presentation, and interpersonal skills with the ability to influence internal teams and external partners. Analytical Skills: Strong data analysis and problem-solving skills, using data insights to make informed decisions and translate findings into actionable improvements. User-Centricity: A user-centered mindset with a passion for understanding and enhancing user experiences. Self-Starter: Highly self-motivated, results-oriented, and able to work independently and as part of a team. Preferred Skills/Experience Regulated Scale-Up Experience: Familiarity of working in a fast-paced organisation that operates in a regulated environment is high desired. FinTech/WealthTech Knowledge: A strong understanding of financial services, products and regulations would be advantageous. AI tooling: Understanding and familiarity with modern AI-assisted development and communication tools. Company Benefits Be part of a modern, inclusive, high-trust engineering culture Take ownership and ship code that directly improves client outcomes Work with a smart, friendly team that values balance, growth, and support Pension 6% employer contribution, minimum 2% employee contribution. BUPA Private Health Insurance - fully paid for by the company, for you and your immediate family. Medicash Cashplan - fully paid for by the company, for you and your immediate family. Travel insurance - fully paid for by the company, for you and your immediate family. Life Assurance - 4 x base salary. Employee Assistance Programme 28 days annual leave plus bank holidays. Paid compassionate leave - up to 5 days per year. Enhanced paternity/maternity/adoption leave - 16 weeks at full pay after 12 months of service. Jury service - 10 days at full pay. Hybrid working arrangements - 3 days per week in the Fitzrovia office.
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London: Bromley Esher Hampstead Harlow Heathrow Mayfair Richmond Shepherd's Bush Stratford Wembley What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Aug 24, 2026
Full time
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London: Bromley Esher Hampstead Harlow Heathrow Mayfair Richmond Shepherd's Bush Stratford Wembley What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
We are seeking an ambitious, creative and commercially minded Head of Marketing to lead the next stage of our marketing, brand and communications strategy. This is an exciting opportunity for an experienced senior marketer to shape how a growing, multi-site organisation is seen, understood and experienced by its customers, colleagues, prospective employees and wider stakeholders. The Role As Head of Marketing, you will lead the organisation's marketing, brand and communications agenda, developing a clear, compelling and consistent presence across all audiences and channels. You will combine strategic leadership with hands-on delivery, creating marketing activity that delivers measurable organisational impact - from increasing awareness and supporting referrals and service growth, to strengthening the employer brand and attracting and retaining talented people. A key focus will be developing and bringing to life the organisation's Employer Value Proposition (EVP), ensuring the employee experience is authentically reflected across recruitment campaigns, careers content, social media and wider employer-brand activity. Working closely with senior leaders across People, Recruitment, Commercial and operational functions, you will understand audiences, identify opportunities and turn insight into impactful campaigns. You will also oversee the organisation's digital presence, internal communications, external profile, events and marketing resources, ensuring a distinctive and consistent voice across every touchpoint. Key Responsibilities Develop and deliver an organisation-wide marketing, brand and communications strategy. Lead the evolution of the brand and ensure consistency across internal and external channels. Develop annual marketing plans, budgets and KPIs, demonstrating clear return on investment. Lead the Employer Brand and EVP, developing innovative campaigns that attract and engage the people the organisation needs. Create marketing campaigns that support business growth, referrals, customer acquisition and service occupancy. Build the organisation's profile through thought leadership, case studies, success stories and sector communications. Lead the digital marketing strategy, including social media, website, content and campaigns. Develop engaging internal communications that connect colleagues with the organisation's vision, values and achievements. Build strong relationships with key stakeholders and professional audiences. Lead the organisation's presence at conferences, exhibitions, forums and networking events. Use market research, customer insight, competitor analysis and performance data to inform strategy and identify opportunities. Manage external agencies, suppliers, marketing budgets and brand assets. Lead, develop and inspire the marketing team, creating a high-performing, collaborative and creative function. About You We are looking for an experienced senior marketing professional who can operate confidently at both strategic and operational levels. You'll understand that great marketing is about more than generating brand awareness - it's about understanding audiences, influencing behaviour and delivering measurable organisational impact. You'll bring: Significant senior-level marketing experience, ideally within a multi-site or complex organisation. A proven track record of developing and delivering organisation-wide marketing and communications strategies. Experience leading, developing and motivating a marketing team. Strong experience across brand management, employer branding and recruitment marketing. Experience developing EVPs and attraction campaigns. A strong understanding of digital marketing, social media, websites, content and SEO. Experience creating campaigns that support growth, customer acquisition or service development. Excellent stakeholder management and communication skills. Experience managing budgets, agencies and external suppliers. A data-led approach, with the ability to use insight and analytics to measure campaign performance and demonstrate ROI. The creativity to develop compelling campaigns alongside the commercial mindset to understand what makes them successful. Experience within education, children's services, health, social care or another regulated environment would be advantageous, particularly within a multi-site organisation. A degree or professional qualification in Marketing, Communications, PR, Business or a related discipline is desirable, alongside evidence of continued professional development. CIM or equivalent professional accreditation would also be advantageous. The Opportunity This is a senior leadership opportunity for a marketer who wants to make a genuine impact - shaping brand, reputation, employee attraction and commercial performance while building a modern, high-performing marketing function. If you're a strategic thinker who combines creativity, commercially and a strong understanding of people and audiences, we'd love to hear from you.
Aug 24, 2026
Full time
We are seeking an ambitious, creative and commercially minded Head of Marketing to lead the next stage of our marketing, brand and communications strategy. This is an exciting opportunity for an experienced senior marketer to shape how a growing, multi-site organisation is seen, understood and experienced by its customers, colleagues, prospective employees and wider stakeholders. The Role As Head of Marketing, you will lead the organisation's marketing, brand and communications agenda, developing a clear, compelling and consistent presence across all audiences and channels. You will combine strategic leadership with hands-on delivery, creating marketing activity that delivers measurable organisational impact - from increasing awareness and supporting referrals and service growth, to strengthening the employer brand and attracting and retaining talented people. A key focus will be developing and bringing to life the organisation's Employer Value Proposition (EVP), ensuring the employee experience is authentically reflected across recruitment campaigns, careers content, social media and wider employer-brand activity. Working closely with senior leaders across People, Recruitment, Commercial and operational functions, you will understand audiences, identify opportunities and turn insight into impactful campaigns. You will also oversee the organisation's digital presence, internal communications, external profile, events and marketing resources, ensuring a distinctive and consistent voice across every touchpoint. Key Responsibilities Develop and deliver an organisation-wide marketing, brand and communications strategy. Lead the evolution of the brand and ensure consistency across internal and external channels. Develop annual marketing plans, budgets and KPIs, demonstrating clear return on investment. Lead the Employer Brand and EVP, developing innovative campaigns that attract and engage the people the organisation needs. Create marketing campaigns that support business growth, referrals, customer acquisition and service occupancy. Build the organisation's profile through thought leadership, case studies, success stories and sector communications. Lead the digital marketing strategy, including social media, website, content and campaigns. Develop engaging internal communications that connect colleagues with the organisation's vision, values and achievements. Build strong relationships with key stakeholders and professional audiences. Lead the organisation's presence at conferences, exhibitions, forums and networking events. Use market research, customer insight, competitor analysis and performance data to inform strategy and identify opportunities. Manage external agencies, suppliers, marketing budgets and brand assets. Lead, develop and inspire the marketing team, creating a high-performing, collaborative and creative function. About You We are looking for an experienced senior marketing professional who can operate confidently at both strategic and operational levels. You'll understand that great marketing is about more than generating brand awareness - it's about understanding audiences, influencing behaviour and delivering measurable organisational impact. You'll bring: Significant senior-level marketing experience, ideally within a multi-site or complex organisation. A proven track record of developing and delivering organisation-wide marketing and communications strategies. Experience leading, developing and motivating a marketing team. Strong experience across brand management, employer branding and recruitment marketing. Experience developing EVPs and attraction campaigns. A strong understanding of digital marketing, social media, websites, content and SEO. Experience creating campaigns that support growth, customer acquisition or service development. Excellent stakeholder management and communication skills. Experience managing budgets, agencies and external suppliers. A data-led approach, with the ability to use insight and analytics to measure campaign performance and demonstrate ROI. The creativity to develop compelling campaigns alongside the commercial mindset to understand what makes them successful. Experience within education, children's services, health, social care or another regulated environment would be advantageous, particularly within a multi-site organisation. A degree or professional qualification in Marketing, Communications, PR, Business or a related discipline is desirable, alongside evidence of continued professional development. CIM or equivalent professional accreditation would also be advantageous. The Opportunity This is a senior leadership opportunity for a marketer who wants to make a genuine impact - shaping brand, reputation, employee attraction and commercial performance while building a modern, high-performing marketing function. If you're a strategic thinker who combines creativity, commercially and a strong understanding of people and audiences, we'd love to hear from you.
The Boots Company PLC
Northampton, Northamptonshire
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role. Ready to make a difference this Christmas? Join Boots as a Stores Fulfilment Assistant and be part of something special. The festive season at Boots is one of the busiest and most exciting times of the year, and we're looking for enthusiastic people to help deliver for our customers when it matters most. About the opportunity As a Stores Fulfilment Assistant, you'll play a key role in making sure customers get what they need, right when they need it. You'll pick and pack online orders-whether that's a thoughtful gift, a last minute treat, or essentials for the celebrations ahead. This is an important role where you'll help deliver a great experience for our customers-one that keeps them coming back all year round. It's also a fast paced and active role, where priorities can change quickly. You won't just be working behind the scenes-you'll be on your feet throughout your shift, moving between the stockroom and shop floor, helping customers, working on tills, replenishing shelves, and supporting deliveries. Working in store is a real team effort, so you'll need to be flexible and ready to step into different areas to keep things running smoothly. You'll feel good knowing you're playing your part and enjoy a strong sense of teamwork and fun as everyone pulls together. If you want to stay busy, work as part of a team, and know your contribution matters, this could be the role for you. What you'll be doing: Pick and pack online orders accurately and efficiently, meeting your own targets to achieve overall team goals Support your team to keep orders on track Help and advise customers on the shop floor Work on tills when needed Replenish stock and keep shelves full Support deliveries and organise stock in the stockroom This is a temporary role, with the potential for longer term opportunities depending on local availability. What you'll need to have (our must-haves) Team player - supports others and cares about team success Confident with people - comfortable talking to and helping customers Accuracy and speed - stays focused on targets in a fast paced environment Proactive attitude - sees what needs doing and take ownership Resilient - stays positive and focused during busy periods Energy and stamina - keeps energy high throughout long, active shifts Confident asking questions - asks for help when needed to get things right Comfortable with technology - follows process and learns new systems and technologies. It would be great if you also have Previous experience in a retail environment. Familiarity with stock management systems Where your brilliance can take you You'll receive industry recognised training and build valuable experience along the way. You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management. There are plenty of paths to follow for you to become brilliant with Boots -you can read some of our colleagues stories here. Rewards designed for you Generous employee discount across Boots and our partner brands Discounts at nationwide retailers 24/7 counselling and wellbeing support through our Employee Assistance Programme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.
Aug 24, 2026
Full time
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role. Ready to make a difference this Christmas? Join Boots as a Stores Fulfilment Assistant and be part of something special. The festive season at Boots is one of the busiest and most exciting times of the year, and we're looking for enthusiastic people to help deliver for our customers when it matters most. About the opportunity As a Stores Fulfilment Assistant, you'll play a key role in making sure customers get what they need, right when they need it. You'll pick and pack online orders-whether that's a thoughtful gift, a last minute treat, or essentials for the celebrations ahead. This is an important role where you'll help deliver a great experience for our customers-one that keeps them coming back all year round. It's also a fast paced and active role, where priorities can change quickly. You won't just be working behind the scenes-you'll be on your feet throughout your shift, moving between the stockroom and shop floor, helping customers, working on tills, replenishing shelves, and supporting deliveries. Working in store is a real team effort, so you'll need to be flexible and ready to step into different areas to keep things running smoothly. You'll feel good knowing you're playing your part and enjoy a strong sense of teamwork and fun as everyone pulls together. If you want to stay busy, work as part of a team, and know your contribution matters, this could be the role for you. What you'll be doing: Pick and pack online orders accurately and efficiently, meeting your own targets to achieve overall team goals Support your team to keep orders on track Help and advise customers on the shop floor Work on tills when needed Replenish stock and keep shelves full Support deliveries and organise stock in the stockroom This is a temporary role, with the potential for longer term opportunities depending on local availability. What you'll need to have (our must-haves) Team player - supports others and cares about team success Confident with people - comfortable talking to and helping customers Accuracy and speed - stays focused on targets in a fast paced environment Proactive attitude - sees what needs doing and take ownership Resilient - stays positive and focused during busy periods Energy and stamina - keeps energy high throughout long, active shifts Confident asking questions - asks for help when needed to get things right Comfortable with technology - follows process and learns new systems and technologies. It would be great if you also have Previous experience in a retail environment. Familiarity with stock management systems Where your brilliance can take you You'll receive industry recognised training and build valuable experience along the way. You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management. There are plenty of paths to follow for you to become brilliant with Boots -you can read some of our colleagues stories here. Rewards designed for you Generous employee discount across Boots and our partner brands Discounts at nationwide retailers 24/7 counselling and wellbeing support through our Employee Assistance Programme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London: Bromley Esher Hampstead Harlow Heathrow Mayfair Richmond Shepherd's Bush Stratford Wembley What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Aug 24, 2026
Full time
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London: Bromley Esher Hampstead Harlow Heathrow Mayfair Richmond Shepherd's Bush Stratford Wembley What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Audit and Risk Committee Chair (Non-Executive Director) Portishead, North Somerset (hybrid) £11,000 per annum Fixed Term - Part Time Lead Assurance. Shape Strategy. Strengthen Communities. Alliance Homes is a community-based housing provider serving the West of England. We own and manage more than 7,000 homes and deliver services to nearly 12,000 customers, supported by around 400 colleagues. We are financially resilient, well governed and ambitious for the future, focused on delivering safe, secure and affordable homes while remaining responsive to a fast-evolving operating and regulatory environment. We are seeking a Chair for our Audit & Risk Committee to join our Board. At a time of increasing regulatory scrutiny and financial complexity, this role will be instrumental in helping us remain ambitious, resilient and accountable. This is a pivotal governance role with significant influence, offering the opportunity to shape financial oversight, risk management and assurance in a purpose-led organisation that is deeply committed to its customers and communities. The Opportunity As Chair of the Audit & Risk Committee , you will provide independent leadership and assurance to the Board across financial reporting, internal control, risk management and audit. Working closely with fellow Board members and the Executive team, you will: Lead a high-performing Audit & Risk Committee, ensuring robust oversight and effective governance Provide clarity and assurance on financial integrity, controls and regulatory compliance Oversee risk in a dynamic environment balancing ambition with careful decision-making Bring constructive challenge and independent judgement at Board level Support strategic discussions on growth, treasury, investment and long-term sustainability You will play a central role in ensuring Alliance Homes continues to operate with transparency, accountability and strong governance, while remaining focused on delivering for customers. Who We re Looking For We are seeking an experienced and credible leader who combines technical expertise with sound judgement and a collaborative approach. You will bring: A recognised financial qualification (ACA) and senior-level finance experience Strong understanding of audit, risk, internal controls and assurance frameworks A track record of operating effectively in Board or Committee environments The confidence and presence to support and challenge constructively Commercial acumen and the ability to navigate complex, regulated environments An ability to understand and engage well with our customers. We welcome candidates with experience in social housing, a similar sector, or any highly regulated environment. While social housing experience is not essential, we highly value fresh perspectives, independent thinking, and transferable governance expertise. Just as important is cultural alignment - our A-Game standards define how we work at Alliance, helping us stay aligned, make decisions with confidence and continuously improve our performance. They define how we deliver our strategy: We are all about the Customer We are one team We are easy to do business with We are striving for excellence We are forward thinking Why Join Alliance Homes? Make a meaningful impact help shape an organisation that directly improves lives and communities Influence at Board level play a key role in financial stewardship and strategic decision-making Bring your expertise to a purpose-led organisation navigating real-world complexity and change Work with a committed, high-performing Board and Executive team Contribute to the future of housing at a time when governance, risk and assurance have never been more important Our Commitment to Inclusion We are committed to building a diverse and inclusive Board that reflects the communities we serve. We actively encourage applications from individuals from under-represented backgrounds and those with lived experience of social housing. We believe better decisions are made through diversity of thought, background and perspective. As a signatory to the National Housing Federation Chairs Challenge, we are committed to open, transparent and inclusive recruitment. Time Commitment Board meetings: quarterly Audit & Risk Committee: quarterly Strategy/development sessions: up to 4 per year Apply Now (using the link at the top of the page) Closing Date: 31st August 2026 Interviews: 21st September 2026
Aug 24, 2026
Full time
Audit and Risk Committee Chair (Non-Executive Director) Portishead, North Somerset (hybrid) £11,000 per annum Fixed Term - Part Time Lead Assurance. Shape Strategy. Strengthen Communities. Alliance Homes is a community-based housing provider serving the West of England. We own and manage more than 7,000 homes and deliver services to nearly 12,000 customers, supported by around 400 colleagues. We are financially resilient, well governed and ambitious for the future, focused on delivering safe, secure and affordable homes while remaining responsive to a fast-evolving operating and regulatory environment. We are seeking a Chair for our Audit & Risk Committee to join our Board. At a time of increasing regulatory scrutiny and financial complexity, this role will be instrumental in helping us remain ambitious, resilient and accountable. This is a pivotal governance role with significant influence, offering the opportunity to shape financial oversight, risk management and assurance in a purpose-led organisation that is deeply committed to its customers and communities. The Opportunity As Chair of the Audit & Risk Committee , you will provide independent leadership and assurance to the Board across financial reporting, internal control, risk management and audit. Working closely with fellow Board members and the Executive team, you will: Lead a high-performing Audit & Risk Committee, ensuring robust oversight and effective governance Provide clarity and assurance on financial integrity, controls and regulatory compliance Oversee risk in a dynamic environment balancing ambition with careful decision-making Bring constructive challenge and independent judgement at Board level Support strategic discussions on growth, treasury, investment and long-term sustainability You will play a central role in ensuring Alliance Homes continues to operate with transparency, accountability and strong governance, while remaining focused on delivering for customers. Who We re Looking For We are seeking an experienced and credible leader who combines technical expertise with sound judgement and a collaborative approach. You will bring: A recognised financial qualification (ACA) and senior-level finance experience Strong understanding of audit, risk, internal controls and assurance frameworks A track record of operating effectively in Board or Committee environments The confidence and presence to support and challenge constructively Commercial acumen and the ability to navigate complex, regulated environments An ability to understand and engage well with our customers. We welcome candidates with experience in social housing, a similar sector, or any highly regulated environment. While social housing experience is not essential, we highly value fresh perspectives, independent thinking, and transferable governance expertise. Just as important is cultural alignment - our A-Game standards define how we work at Alliance, helping us stay aligned, make decisions with confidence and continuously improve our performance. They define how we deliver our strategy: We are all about the Customer We are one team We are easy to do business with We are striving for excellence We are forward thinking Why Join Alliance Homes? Make a meaningful impact help shape an organisation that directly improves lives and communities Influence at Board level play a key role in financial stewardship and strategic decision-making Bring your expertise to a purpose-led organisation navigating real-world complexity and change Work with a committed, high-performing Board and Executive team Contribute to the future of housing at a time when governance, risk and assurance have never been more important Our Commitment to Inclusion We are committed to building a diverse and inclusive Board that reflects the communities we serve. We actively encourage applications from individuals from under-represented backgrounds and those with lived experience of social housing. We believe better decisions are made through diversity of thought, background and perspective. As a signatory to the National Housing Federation Chairs Challenge, we are committed to open, transparent and inclusive recruitment. Time Commitment Board meetings: quarterly Audit & Risk Committee: quarterly Strategy/development sessions: up to 4 per year Apply Now (using the link at the top of the page) Closing Date: 31st August 2026 Interviews: 21st September 2026
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role. Ready to make a difference this Christmas? Join Boots as a Stores Fulfilment Assistant and be part of something special. The festive season at Boots is one of the busiest and most exciting times of the year, and we're looking for enthusiastic people to help deliver for our customers when it matters most. About the opportunity As a Stores Fulfilment Assistant, you'll play a key role in making sure customers get what they need, right when they need it. You'll pick and pack online orders-whether that's a thoughtful gift, a last minute treat, or essentials for the celebrations ahead. This is an important role where you'll help deliver a great experience for our customers-one that keeps them coming back all year round. It's also a fast paced and active role, where priorities can change quickly. You won't just be working behind the scenes-you'll be on your feet throughout your shift, moving between the stockroom and shop floor, helping customers, working on tills, replenishing shelves, and supporting deliveries. Working in store is a real team effort, so you'll need to be flexible and ready to step into different areas to keep things running smoothly. You'll feel good knowing you're playing your part and enjoy a strong sense of teamwork and fun as everyone pulls together. If you want to stay busy, work as part of a team, and know your contribution matters, this could be the role for you. What you'll be doing: Pick and pack online orders accurately and efficiently, meeting your own targets to achieve overall team goals Support your team to keep orders on track Help and advise customers on the shop floor Work on tills when needed Replenish stock and keep shelves full Support deliveries and organise stock in the stockroom This is a temporary role, with the potential for longer term opportunities depending on local availability. What you'll need to have (our must-haves) Team player - supports others and cares about team success Confident with people - comfortable talking to and helping customers Accuracy and speed - stays focused on targets in a fast paced environment Proactive attitude - sees what needs doing and take ownership Resilient - stays positive and focused during busy periods Energy and stamina - keeps energy high throughout long, active shifts Confident asking questions - asks for help when needed to get things right Comfortable with technology - follows process and learns new systems and technologies. It would be great if you also have Previous experience in a retail environment. Familiarity with stock management systems Where your brilliance can take you You'll receive industry recognised training and build valuable experience along the way. You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management. There are plenty of paths to follow for you to become brilliant with Boots -you can read some of our colleagues stories here. Rewards designed for you Generous employee discount across Boots and our partner brands Discounts at nationwide retailers 24/7 counselling and wellbeing support through our Employee Assistance Programme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.
Aug 24, 2026
Full time
The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role. Ready to make a difference this Christmas? Join Boots as a Stores Fulfilment Assistant and be part of something special. The festive season at Boots is one of the busiest and most exciting times of the year, and we're looking for enthusiastic people to help deliver for our customers when it matters most. About the opportunity As a Stores Fulfilment Assistant, you'll play a key role in making sure customers get what they need, right when they need it. You'll pick and pack online orders-whether that's a thoughtful gift, a last minute treat, or essentials for the celebrations ahead. This is an important role where you'll help deliver a great experience for our customers-one that keeps them coming back all year round. It's also a fast paced and active role, where priorities can change quickly. You won't just be working behind the scenes-you'll be on your feet throughout your shift, moving between the stockroom and shop floor, helping customers, working on tills, replenishing shelves, and supporting deliveries. Working in store is a real team effort, so you'll need to be flexible and ready to step into different areas to keep things running smoothly. You'll feel good knowing you're playing your part and enjoy a strong sense of teamwork and fun as everyone pulls together. If you want to stay busy, work as part of a team, and know your contribution matters, this could be the role for you. What you'll be doing: Pick and pack online orders accurately and efficiently, meeting your own targets to achieve overall team goals Support your team to keep orders on track Help and advise customers on the shop floor Work on tills when needed Replenish stock and keep shelves full Support deliveries and organise stock in the stockroom This is a temporary role, with the potential for longer term opportunities depending on local availability. What you'll need to have (our must-haves) Team player - supports others and cares about team success Confident with people - comfortable talking to and helping customers Accuracy and speed - stays focused on targets in a fast paced environment Proactive attitude - sees what needs doing and take ownership Resilient - stays positive and focused during busy periods Energy and stamina - keeps energy high throughout long, active shifts Confident asking questions - asks for help when needed to get things right Comfortable with technology - follows process and learns new systems and technologies. It would be great if you also have Previous experience in a retail environment. Familiarity with stock management systems Where your brilliance can take you You'll receive industry recognised training and build valuable experience along the way. You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management. There are plenty of paths to follow for you to become brilliant with Boots -you can read some of our colleagues stories here. Rewards designed for you Generous employee discount across Boots and our partner brands Discounts at nationwide retailers 24/7 counselling and wellbeing support through our Employee Assistance Programme There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. We hope to hear from you soon. Be brilliant with Boots.
Be part of a hotel with rich history & heritage. At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose. The Berkeley The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we're still taking style, comfort and service to inspiring new levels. There's nowhere quite like it. And that's the way we love it. Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it's a spell that's hard to break. Who strives here? Our team never fails to impress. To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey. You truly care for our guests and your fellow colleagues. You believe in creating a sense of enthusiasm. Your goal is to excel and bring out your best in each and every guest interaction. The Berkeley Experience You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating. Main duties and responsibilities Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy. Administrative duties are carried out according to The Berkeley standard. This includes maintaining accurate logs, records, and notebooks. The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises. The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV. Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate. A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas. Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Financial Stability Excellent salary package. Family Friendly company policies, including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Salary Sacrifice. Holiday Trading. Retail Discount. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers . Eye test vouchers and contributions towards glasses . A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals. Cycle to Work. Wellbeing & Social Champions. Volunteering opportunities. Recognition and Career Development Referral Scheme 'Introduce a Star' where you can earn up to £1,500 . Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across the Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Aug 24, 2026
Full time
Be part of a hotel with rich history & heritage. At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose. The Berkeley The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we're still taking style, comfort and service to inspiring new levels. There's nowhere quite like it. And that's the way we love it. Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it's a spell that's hard to break. Who strives here? Our team never fails to impress. To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey. You truly care for our guests and your fellow colleagues. You believe in creating a sense of enthusiasm. Your goal is to excel and bring out your best in each and every guest interaction. The Berkeley Experience You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating. Main duties and responsibilities Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy. Administrative duties are carried out according to The Berkeley standard. This includes maintaining accurate logs, records, and notebooks. The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises. The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV. Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate. A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas. Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Financial Stability Excellent salary package. Family Friendly company policies, including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme . Salary Sacrifice. Holiday Trading. Retail Discount. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers . Eye test vouchers and contributions towards glasses . A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals. Cycle to Work. Wellbeing & Social Champions. Volunteering opportunities. Recognition and Career Development Referral Scheme 'Introduce a Star' where you can earn up to £1,500 . Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount across the Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.) Wedding and Baby gifts. Retirement functions. Terms and conditions apply to all benefits. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London: Bromley Esher Hampstead Harlow Heathrow Mayfair Richmond Shepherd's Bush Stratford Wembley What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Aug 24, 2026
Full time
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience , you'll receive: A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in London and Greater London: Bromley Esher Hampstead Harlow Heathrow Mayfair Richmond Shepherd's Bush Stratford Wembley What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. The Multi-Channel-Digital-Tax-Platform (MDTP) within CDIO supports HMRC in delivering digital services to the tax player and enables HMRC's wider digital strategy and policies. We support the service teams who design, manage and maintain HMRC's core digital services. Job description Application Operations Engineers play a key role in ensuring our user management systems run smoothly and efficiently on MDTP. This position is a non-technical first line support role. You'll join a small team responsible for managing and monitoring user management services, driving proactive service support, and maintaining operational excellence. First line support is responsible for the effective onboarding, offboarding and movement of users within MDTP. Ensuring users have access to the applications required to build digital services. You'll have a strong understanding of the access controls across the team's applications, and ensure users maintain the appropriate levels of access. You'll be responsible for monitoring the user management services, identifying and resolving user management issues where possible and appropriately escalating technical problems to support engineers and the Product Owner. You'll also contribute to continuous improvement of MDTP's user management services by maintaining user guides, updating troubleshooting documentation, collecting user feedback, and identifying trends in recurring issues. You'll work collaboratively within a mixed-discipline team, contributing to planning and service design sessions, using your user management insight to highlight dependencies and support user-centred service development. Further Information Support hours are within the standard working day, Monday-Friday from 9am-5.30pm. Person specification Key Responsibilities Service Management Provide front line support to a wide range of technical and non-technical colleagues for access to platform applications. Support users in ensuring they have the required access levels on applications. Designing & maintaining troubleshooting documentation. Create runbooks for first line support tasks. Collect feedback from users, and use this to improve the MDTP services. Problem Management Respond to user problems, ensure users are sign-posted correctly or problems are escalated to the relevant business area. Use application knowledge to help form solutions to user problems. Recognise and flag technical issues escalating to technical leads and contribute to solutions where possible. Agile teamwork Participate in team stand-ups, planning sessions and retrospectives. Communicate application knowledge to business colleagues and other stakeholders. Awareness of: Jira Confluence Google Workspace GitHub Essential Criteria: • Proven experience in a technical support or service desk role, providing first line support to a broad range of users. • Ability to diagnose, troubleshoot and resolve technical issues, escalating appropriately where required. • Strong communication skills, with the ability to explain technical information clearly to non-technical stakeholders. • Experience of maintaining accurate documentation and contributing to knowledge sharing processes. • Understanding of IT service management principles and incident management processes. • Escalation and problem management. • Experience in investigating problems in systems, processes and services. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Working Together Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and key achievements from your career which reflects the requirements of the role outlined above. Provide specific instances from your career detailing successes where you can. Last 3 roles no more than 200 words per role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the essential criteria of the role. Providing a specific example from your career for each criterion. Sift In the event of a high number of applications, we may carry out an initial sift assessing CV only. At full sift, your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview The interview will be 45 minutes in duration and will be held by a 3-person panel. During the panel interview, you will be assessed against your behaviours and technical skills and one experience question. You will be asked questions to assess your suitability against the role, questions will be reflective of the key responsibilities of the role and essential criteria. Behaviours: Behaviour 1: Managing a Quality Service Behaviour 2: Working Together When answering you will be required to provide a specific instance from your career which demonstrates the technical skill, experience or behaviour in question. You would be advised to prepare specific examples from your career in advance. You will be advised to apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You would be encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. The Multi-Channel-Digital-Tax-Platform (MDTP) within CDIO supports HMRC in delivering digital services to the tax player and enables HMRC's wider digital strategy and policies. We support the service teams who design, manage and maintain HMRC's core digital services. Job description Application Operations Engineers play a key role in ensuring our user management systems run smoothly and efficiently on MDTP. This position is a non-technical first line support role. You'll join a small team responsible for managing and monitoring user management services, driving proactive service support, and maintaining operational excellence. First line support is responsible for the effective onboarding, offboarding and movement of users within MDTP. Ensuring users have access to the applications required to build digital services. You'll have a strong understanding of the access controls across the team's applications, and ensure users maintain the appropriate levels of access. You'll be responsible for monitoring the user management services, identifying and resolving user management issues where possible and appropriately escalating technical problems to support engineers and the Product Owner. You'll also contribute to continuous improvement of MDTP's user management services by maintaining user guides, updating troubleshooting documentation, collecting user feedback, and identifying trends in recurring issues. You'll work collaboratively within a mixed-discipline team, contributing to planning and service design sessions, using your user management insight to highlight dependencies and support user-centred service development. Further Information Support hours are within the standard working day, Monday-Friday from 9am-5.30pm. Person specification Key Responsibilities Service Management Provide front line support to a wide range of technical and non-technical colleagues for access to platform applications. Support users in ensuring they have the required access levels on applications. Designing & maintaining troubleshooting documentation. Create runbooks for first line support tasks. Collect feedback from users, and use this to improve the MDTP services. Problem Management Respond to user problems, ensure users are sign-posted correctly or problems are escalated to the relevant business area. Use application knowledge to help form solutions to user problems. Recognise and flag technical issues escalating to technical leads and contribute to solutions where possible. Agile teamwork Participate in team stand-ups, planning sessions and retrospectives. Communicate application knowledge to business colleagues and other stakeholders. Awareness of: Jira Confluence Google Workspace GitHub Essential Criteria: • Proven experience in a technical support or service desk role, providing first line support to a broad range of users. • Ability to diagnose, troubleshoot and resolve technical issues, escalating appropriately where required. • Strong communication skills, with the ability to explain technical information clearly to non-technical stakeholders. • Experience of maintaining accurate documentation and contributing to knowledge sharing processes. • Understanding of IT service management principles and incident management processes. • Escalation and problem management. • Experience in investigating problems in systems, processes and services. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Working Together Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and key achievements from your career which reflects the requirements of the role outlined above. Provide specific instances from your career detailing successes where you can. Last 3 roles no more than 200 words per role. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience from your career reflect the essential criteria of the role. Providing a specific example from your career for each criterion. Sift In the event of a high number of applications, we may carry out an initial sift assessing CV only. At full sift, your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview The interview will be 45 minutes in duration and will be held by a 3-person panel. During the panel interview, you will be assessed against your behaviours and technical skills and one experience question. You will be asked questions to assess your suitability against the role, questions will be reflective of the key responsibilities of the role and essential criteria. Behaviours: Behaviour 1: Managing a Quality Service Behaviour 2: Working Together When answering you will be required to provide a specific instance from your career which demonstrates the technical skill, experience or behaviour in question. You would be advised to prepare specific examples from your career in advance. You will be advised to apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You would be encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa . click apply for full job details
