VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Dec 06, 2025
Full time
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Dec 06, 2025
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Pan-London Information Governance Officer 4th Floor, 12 Arthur Street, London, EC4R 9AB Contract Type: Fixed Term Contract Details: Fixed Term Contract - 2 years Salary: Starting salary - £52,344 per annum Working Hours: 35 Job Category: Communications and Public Affairs Responsible to: Pan London Information Governance Lead Starting salary: £52,344 per annum Contract details: Full time. Monday to Friday. 9:00 am to 5 pm. Hybrid working, some mandatory office days required. If you have any queries or would like to informally discuss the role, please contact Jay Saggar, Programme Manager for Data, Smart Cities and Cyber Security at Interviews: 16 December - in person at London Councils Offices, EC4R 9AB Interviews (Second stage): 17 December - Online Job Introduction The Pan-London Information Governance Officer will play a crucial role in supporting the development and implementation of robust information governance and data sharing practices across London; supporting projects to deliver service improvements that protect the most vulnerable in society and encourage thriving communities and individuals. When creating the Pan-London Information Governance Lead role in 2022, LOTI's aim was to try an innovative approach to help build privacy by design into multi-agency collaboration, and minimise friction when upwards of 30 organisations are planning to share personal data. We consider the ambitions and responsibilities of all parties, to advise on actions, and draft guidance and agreements, that the pan-London (and occasionally national) position, and not that of a single organisation. We are now expanding the team with the role of Pan-London Information Governance Officer, to work within this pan-London approach. We're looking for someone with strong information governance knowledge and experience, who enjoys problem-solving in new, complex and sometimes ambiguous environments, where both creativity and pragmatism are required. The Mayor of London's Data for London programme wants to make it simpler for people to share and use data held across London to improve the city and benefit Londoners. The Greater London Authority is building a new platform for data sharing and a user-friendly service to facilitate easy data discovery. We'll also develop a new set of standards to foster collaboration between councils, universities, government agencies and others across the city. With GLA colleagues, you will participate in the agile software development of the Data for London platform, supporting the project team to ensure that information governance best practices are represented in the product life cycle and reflected the end user experience of the platform. This will include attending regular development team meetings as well as supporting user research with information governance colleagues across London. With the oversight and support of the Pan-London Information Governance Lead, you will assist in the design of information governance frameworks; research and draft guidance for collaboration projects; conduct impact and risk assessments; convene stakeholders from the public, third and private sectors; and support the delivery of training and awareness initiatives. Main Responsibilities Data for London Provide clear, practical information governance advice to GLA colleagues working on the Data for London platform. Help develop and embed IG frameworks, policies and processes that keep data safe and support smooth delivery. Lead on DPIAs and Data Sharing Agreements for major GLA projects, including Get Britain Working Trailblazers and Energy & Retrofit initiatives. Support the development of information asset registers and data flow mapping. Advise on procedures for handling data subject rights requests and managing data breaches. Work closely with the Pan-London Information Governance Lead to support IG needs across collaborative London-wide data projects. Help London Councils, the GLA, LOTI and partner organisations meet their obligations under UK GDPR, the Data Protection Act 2018 and wider data protection principles. Bring together project teams and partners to develop DPIAs, DSAs and NDAs for cross-borough collaboration. Contribute to wider assessments such as Equalities Impact Assessments and Algorithmic Impact Assessments. Support monitoring and evaluation of IG compliance across pan-London work. Engagement, support and best practice Act as a point of contact for enquiries related to pan-London data sharing. Help design and deliver training and awareness sessions on information governance. Build strong, positive working relationships across a wide range of London public sector organisations. Work with IG professionals across London to support consistency, shared learning and good practice. Keep up to date with developments in legislation, guidance and best practice to support continuous improvement. This list gives a sense of the key areas you'll be working on, but it isn't exhaustive. We're a flexible, collaborative team, and you may be asked to support other reasonable tasks from time to time as part of being a valued member of the programme. You can find the full details of the role in the Job Description and Person Specification attached below. The Ideal Candidate We're looking for someone who: Is motivated by delivering work that supports innovation and makes a positive difference for Londoners. Understands information governance principles and data protection legislation (UK GDPR, Data Protection Act 2018) and has experience helping organisations comply. Has hands on experience conducting Data Protection Impact Assessments (DPIAs), ideally for multi agency or collaborative projects. Can take a multi agency approach - researching legislation, understanding different public sector responsibilities, and advising on how they align within a shared project. Brings strong legal research and analytical skills, with the ability to understand project aims and identify the gateways, requirements and limitations that shape data sharing. Is comfortable developing and testing new approaches to enable data sharing in complex, multi stakeholder environments. Has some awareness of cyber security considerations within information governance. Enjoys solving problems in new, complex or ambiguous situations, using both creativity and pragmatism. Looks for opportunities to strengthen compliance and improve how organisations collaborate on data. Communicates clearly and confidently, with the ability to engage stakeholders and present complex information in an accessible way. Works well independently and as part of a team. Can manage fluctuating demand and balance multiple projects with strong organisation and time management skills. It would be great (but not essential) if you also have: Experience working in the public sector Knowledge of data sharing platforms and technologies Experience of agile software development methods You can find the full details of the role in the Job Description and Person Specification attached below. About The Company About LOTI LOTI is London local government's collaborative innovation team. We help London borough councils and the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London's biggest challenges together. We connect more than 1,500 local government colleagues online and in person, helping them to share knowledge, build capacity, run projects and influence change together. Read all about our activities at: . How we work The LOTI team is currently made up of 10 people. While being small, LOTI can draw on the time, ideas and energy of dozens of people from across our membership. We are committed to being a high performing team, constantly reviewing, learning and adapting our ways of working, and operating in a high challenge, high support culture. We approach all aspects of our work with an outcomes driven mindset, with an emphasis on finding creative and pragmatic solutions that can work in the complex environment of local government. Note LOTI's work constantly evolves as we try new things, learn and adapt to meet the needs of our members. This job description is therefore not intended to be rigid and inflexible but should be regarded as providing guidelines within which the post holder works. Other duties appropriate to the post may be assigned from time to time. The nature of LOTI's activities is such that a significant amount of work can be conducted remotely. We currently envisage that 1 2 days a week (usually a Monday plus one other) will be spent in London, but the timing and frequency will be discussed and agreed with the team based on the needs of our members and London Councils' policies. London Councils is the collective of London local government, the 32 boroughs and the City of London Corporation. They come together through London Councils to work in collaboration to deliver their shared ambitions for London and Londoners. Through lobbying, collaboration and partnership, we ensure the voice of the London boroughs are united, and heard at a local, regional and national level. We also run a number of services on behalf of the boroughs including the Freedom Pass . click apply for full job details
Dec 05, 2025
Full time
Pan-London Information Governance Officer 4th Floor, 12 Arthur Street, London, EC4R 9AB Contract Type: Fixed Term Contract Details: Fixed Term Contract - 2 years Salary: Starting salary - £52,344 per annum Working Hours: 35 Job Category: Communications and Public Affairs Responsible to: Pan London Information Governance Lead Starting salary: £52,344 per annum Contract details: Full time. Monday to Friday. 9:00 am to 5 pm. Hybrid working, some mandatory office days required. If you have any queries or would like to informally discuss the role, please contact Jay Saggar, Programme Manager for Data, Smart Cities and Cyber Security at Interviews: 16 December - in person at London Councils Offices, EC4R 9AB Interviews (Second stage): 17 December - Online Job Introduction The Pan-London Information Governance Officer will play a crucial role in supporting the development and implementation of robust information governance and data sharing practices across London; supporting projects to deliver service improvements that protect the most vulnerable in society and encourage thriving communities and individuals. When creating the Pan-London Information Governance Lead role in 2022, LOTI's aim was to try an innovative approach to help build privacy by design into multi-agency collaboration, and minimise friction when upwards of 30 organisations are planning to share personal data. We consider the ambitions and responsibilities of all parties, to advise on actions, and draft guidance and agreements, that the pan-London (and occasionally national) position, and not that of a single organisation. We are now expanding the team with the role of Pan-London Information Governance Officer, to work within this pan-London approach. We're looking for someone with strong information governance knowledge and experience, who enjoys problem-solving in new, complex and sometimes ambiguous environments, where both creativity and pragmatism are required. The Mayor of London's Data for London programme wants to make it simpler for people to share and use data held across London to improve the city and benefit Londoners. The Greater London Authority is building a new platform for data sharing and a user-friendly service to facilitate easy data discovery. We'll also develop a new set of standards to foster collaboration between councils, universities, government agencies and others across the city. With GLA colleagues, you will participate in the agile software development of the Data for London platform, supporting the project team to ensure that information governance best practices are represented in the product life cycle and reflected the end user experience of the platform. This will include attending regular development team meetings as well as supporting user research with information governance colleagues across London. With the oversight and support of the Pan-London Information Governance Lead, you will assist in the design of information governance frameworks; research and draft guidance for collaboration projects; conduct impact and risk assessments; convene stakeholders from the public, third and private sectors; and support the delivery of training and awareness initiatives. Main Responsibilities Data for London Provide clear, practical information governance advice to GLA colleagues working on the Data for London platform. Help develop and embed IG frameworks, policies and processes that keep data safe and support smooth delivery. Lead on DPIAs and Data Sharing Agreements for major GLA projects, including Get Britain Working Trailblazers and Energy & Retrofit initiatives. Support the development of information asset registers and data flow mapping. Advise on procedures for handling data subject rights requests and managing data breaches. Work closely with the Pan-London Information Governance Lead to support IG needs across collaborative London-wide data projects. Help London Councils, the GLA, LOTI and partner organisations meet their obligations under UK GDPR, the Data Protection Act 2018 and wider data protection principles. Bring together project teams and partners to develop DPIAs, DSAs and NDAs for cross-borough collaboration. Contribute to wider assessments such as Equalities Impact Assessments and Algorithmic Impact Assessments. Support monitoring and evaluation of IG compliance across pan-London work. Engagement, support and best practice Act as a point of contact for enquiries related to pan-London data sharing. Help design and deliver training and awareness sessions on information governance. Build strong, positive working relationships across a wide range of London public sector organisations. Work with IG professionals across London to support consistency, shared learning and good practice. Keep up to date with developments in legislation, guidance and best practice to support continuous improvement. This list gives a sense of the key areas you'll be working on, but it isn't exhaustive. We're a flexible, collaborative team, and you may be asked to support other reasonable tasks from time to time as part of being a valued member of the programme. You can find the full details of the role in the Job Description and Person Specification attached below. The Ideal Candidate We're looking for someone who: Is motivated by delivering work that supports innovation and makes a positive difference for Londoners. Understands information governance principles and data protection legislation (UK GDPR, Data Protection Act 2018) and has experience helping organisations comply. Has hands on experience conducting Data Protection Impact Assessments (DPIAs), ideally for multi agency or collaborative projects. Can take a multi agency approach - researching legislation, understanding different public sector responsibilities, and advising on how they align within a shared project. Brings strong legal research and analytical skills, with the ability to understand project aims and identify the gateways, requirements and limitations that shape data sharing. Is comfortable developing and testing new approaches to enable data sharing in complex, multi stakeholder environments. Has some awareness of cyber security considerations within information governance. Enjoys solving problems in new, complex or ambiguous situations, using both creativity and pragmatism. Looks for opportunities to strengthen compliance and improve how organisations collaborate on data. Communicates clearly and confidently, with the ability to engage stakeholders and present complex information in an accessible way. Works well independently and as part of a team. Can manage fluctuating demand and balance multiple projects with strong organisation and time management skills. It would be great (but not essential) if you also have: Experience working in the public sector Knowledge of data sharing platforms and technologies Experience of agile software development methods You can find the full details of the role in the Job Description and Person Specification attached below. About The Company About LOTI LOTI is London local government's collaborative innovation team. We help London borough councils and the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London's biggest challenges together. We connect more than 1,500 local government colleagues online and in person, helping them to share knowledge, build capacity, run projects and influence change together. Read all about our activities at: . How we work The LOTI team is currently made up of 10 people. While being small, LOTI can draw on the time, ideas and energy of dozens of people from across our membership. We are committed to being a high performing team, constantly reviewing, learning and adapting our ways of working, and operating in a high challenge, high support culture. We approach all aspects of our work with an outcomes driven mindset, with an emphasis on finding creative and pragmatic solutions that can work in the complex environment of local government. Note LOTI's work constantly evolves as we try new things, learn and adapt to meet the needs of our members. This job description is therefore not intended to be rigid and inflexible but should be regarded as providing guidelines within which the post holder works. Other duties appropriate to the post may be assigned from time to time. The nature of LOTI's activities is such that a significant amount of work can be conducted remotely. We currently envisage that 1 2 days a week (usually a Monday plus one other) will be spent in London, but the timing and frequency will be discussed and agreed with the team based on the needs of our members and London Councils' policies. London Councils is the collective of London local government, the 32 boroughs and the City of London Corporation. They come together through London Councils to work in collaboration to deliver their shared ambitions for London and Londoners. Through lobbying, collaboration and partnership, we ensure the voice of the London boroughs are united, and heard at a local, regional and national level. We also run a number of services on behalf of the boroughs including the Freedom Pass . click apply for full job details
Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary GO-Science The Government Office for Science works at the heart of Government, ensuring policies and decisions are informed by the best scientific evidence and strategic long-term thinking. It's an exciting time to join the organisation; we have outstanding and high-profile positions providing you an opportunity to inform and influence policy-making and the systems for use of science and engineering across government. If you are highly motivated and looking for your next career challenge we want to hear from you. Job description This is an exciting and varied position leading the development of government's use of futures and foresight techniques. The successful candidate will play a significant role in improving national policies that will ultimately support wellbeing, boost the economy and protect national security. This role is for a specialist Futures adviser to provide advice and support to government organisations to use futures thinking and techniques to develop strategies and policies. The role leads the advice function in the wider Futures Team in GO Science, which works to ensure government is able to respond effectively to future challenges and opportunities. You will work closely with senior colleagues in Cabinet Office, BEIS, HMT and other departments to help them get real value from futures methods. The role would provide a great platform to develop a career in government. You'll build your profile across departments, contribute to new strategies and see first-hand how government makes policy. It's a great place from which to put your knowledge of futures tools to good use - helping develop strategies and policies which are more resilient to the future. We are a small, friendly team building government capability in futures approaches to help deliver long-term, resilient policy and strategy. Demand for our services is growing. More information can be found here: This is a great opportunity to join GO-Science - we have grown in size, scope and profile since the pandemic whilst remaining a lively, supportive and friendly place to work. We're an inclusive team, with a variety of working patterns already. We'll work together to make different working styles work. We're proud of the commitment GO Science has made to diversity & inclusion. Person specification You will lead our advice service to colleagues across Government, providing some of that advice themselves - supporting colleagues to understand what they can do, helping them plan work and facilitating futures exercises. You will also help nurture relationships and broker support from the community of horizon scanners across Government and external specialists. GO Science itself is a centre of excellence for futures in Government. This role plays a major role in our internationally-recognised Foresight programme, supporting project teams to build futures methods into their work. It also coordinates our Futures Framework - a procurement framework through which colleagues in government can access external expertise more quickly. Promoting the framework and helping colleagues to get their commission right will be a growing area of work. Key Responsibilities are: Providing specialist Futures advice to teams across government, including one-to-one advice Designing and delivering facilitated workshops and regular introduction sessions. Working with the Cabinet Office Joint Data and Analysis Centre to develop and implement a foresight system that builds long-term thinking into the heart of government decision making Managing a procurement framework of Futures suppliers which can be accessed by public sector organisations Oversight of the Futures team Project Management Office and line management of the SEO PMO lead Lead contact for a cross-government network of embedded Futures experts Supporting development and delivery of tools, training and resources to support futures work Leading continuous improvement of the team's performance, for example by bringing in new approaches from wider networks, training or experience Briefing senior managers and the GCSA on progress and to secure timely decision-making where needed Skills and Experience We would love to hear from you if you have: Familiarity with futures methodologies and techniques and experience applying strategic futures tools to policy making or strategy Experience of designing and delivering futures and foresight projects Intellectual curiosity and capability to get to grips with new subjects quickly Exceptional organisational skills and good judgement when managing multiple and conflicting priorities Strong interpersonal skills and the ability to engage with people across different organisations and levels of seniority An ability to communicate clearly, succinctly and persuasively in writing, meetings and presentations, (digitally and in person) A track record of developing and nurturing colleagues is desirable. The willingness, and emotional intelligence required, to develop your leadership skills are crucial. Having experience of government policy development would be great but not essential. You do not need to have a scientific or technical background. Experience in strategy and consultancy would be useful. We're a small, supportive team. The ability to adapt to developing priorities, work towards common goals, and help each other out when colleagues are busy, are key to how we work. Behaviours We'll assess you against these behaviours during the selection process: Working Together Seeing the Big Picture Managing a Quality Service Communicating and Influencing Benefits BEIS offers a competitive mix of benefits including: A culture of flexible working, such as job sharing, homeworking and compressed hours. Automatic enrolment into the Civil Service Pension scheme with an average employer contribution of 27%. A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30. An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue. Access to a range of retail, travel and lifestyle employee discounts. A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need (from September 2021, depending on how the public health guidance evolves). Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience. As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form. Please use your personal statement (in no more than 750 words) to explain how you meet the criteria of the role. Applications will be sifted on CV and personal statement. In the event of a large number of applicants, applications will be sifted on the personal statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. The interview will consist of behaviour and strength-based questions. Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.
Dec 05, 2025
Full time
Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary GO-Science The Government Office for Science works at the heart of Government, ensuring policies and decisions are informed by the best scientific evidence and strategic long-term thinking. It's an exciting time to join the organisation; we have outstanding and high-profile positions providing you an opportunity to inform and influence policy-making and the systems for use of science and engineering across government. If you are highly motivated and looking for your next career challenge we want to hear from you. Job description This is an exciting and varied position leading the development of government's use of futures and foresight techniques. The successful candidate will play a significant role in improving national policies that will ultimately support wellbeing, boost the economy and protect national security. This role is for a specialist Futures adviser to provide advice and support to government organisations to use futures thinking and techniques to develop strategies and policies. The role leads the advice function in the wider Futures Team in GO Science, which works to ensure government is able to respond effectively to future challenges and opportunities. You will work closely with senior colleagues in Cabinet Office, BEIS, HMT and other departments to help them get real value from futures methods. The role would provide a great platform to develop a career in government. You'll build your profile across departments, contribute to new strategies and see first-hand how government makes policy. It's a great place from which to put your knowledge of futures tools to good use - helping develop strategies and policies which are more resilient to the future. We are a small, friendly team building government capability in futures approaches to help deliver long-term, resilient policy and strategy. Demand for our services is growing. More information can be found here: This is a great opportunity to join GO-Science - we have grown in size, scope and profile since the pandemic whilst remaining a lively, supportive and friendly place to work. We're an inclusive team, with a variety of working patterns already. We'll work together to make different working styles work. We're proud of the commitment GO Science has made to diversity & inclusion. Person specification You will lead our advice service to colleagues across Government, providing some of that advice themselves - supporting colleagues to understand what they can do, helping them plan work and facilitating futures exercises. You will also help nurture relationships and broker support from the community of horizon scanners across Government and external specialists. GO Science itself is a centre of excellence for futures in Government. This role plays a major role in our internationally-recognised Foresight programme, supporting project teams to build futures methods into their work. It also coordinates our Futures Framework - a procurement framework through which colleagues in government can access external expertise more quickly. Promoting the framework and helping colleagues to get their commission right will be a growing area of work. Key Responsibilities are: Providing specialist Futures advice to teams across government, including one-to-one advice Designing and delivering facilitated workshops and regular introduction sessions. Working with the Cabinet Office Joint Data and Analysis Centre to develop and implement a foresight system that builds long-term thinking into the heart of government decision making Managing a procurement framework of Futures suppliers which can be accessed by public sector organisations Oversight of the Futures team Project Management Office and line management of the SEO PMO lead Lead contact for a cross-government network of embedded Futures experts Supporting development and delivery of tools, training and resources to support futures work Leading continuous improvement of the team's performance, for example by bringing in new approaches from wider networks, training or experience Briefing senior managers and the GCSA on progress and to secure timely decision-making where needed Skills and Experience We would love to hear from you if you have: Familiarity with futures methodologies and techniques and experience applying strategic futures tools to policy making or strategy Experience of designing and delivering futures and foresight projects Intellectual curiosity and capability to get to grips with new subjects quickly Exceptional organisational skills and good judgement when managing multiple and conflicting priorities Strong interpersonal skills and the ability to engage with people across different organisations and levels of seniority An ability to communicate clearly, succinctly and persuasively in writing, meetings and presentations, (digitally and in person) A track record of developing and nurturing colleagues is desirable. The willingness, and emotional intelligence required, to develop your leadership skills are crucial. Having experience of government policy development would be great but not essential. You do not need to have a scientific or technical background. Experience in strategy and consultancy would be useful. We're a small, supportive team. The ability to adapt to developing priorities, work towards common goals, and help each other out when colleagues are busy, are key to how we work. Behaviours We'll assess you against these behaviours during the selection process: Working Together Seeing the Big Picture Managing a Quality Service Communicating and Influencing Benefits BEIS offers a competitive mix of benefits including: A culture of flexible working, such as job sharing, homeworking and compressed hours. Automatic enrolment into the Civil Service Pension scheme with an average employer contribution of 27%. A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30. An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue. Access to a range of retail, travel and lifestyle employee discounts. A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need (from September 2021, depending on how the public health guidance evolves). Things you need to know Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience. As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form. Please use your personal statement (in no more than 750 words) to explain how you meet the criteria of the role. Applications will be sifted on CV and personal statement. In the event of a large number of applicants, applications will be sifted on the personal statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. The interview will consist of behaviour and strength-based questions. Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.
Project Manager Reading 6-Month Contract Paying up to 88p/h (Inside IR35) Due to the nature of the role, you will need to hold or be eligible to obtain a high level of UK security clearance. Please only apply if suitable Key Responsibilities: Clarify and document business requirements to ensure project plans are comprehensive, realistic, and in line with companyobjectives. Develop projections for capital and expense resource planning to advise management on budgetary issues. Assess business prospects in line with company policies and procedures to ensure they are accurately documented and represented in project plans. Communicate project plans and progress across the business to ensure all stakeholders are briefed and up to date. Summarize salient planning and schedule progress to provide advice and make recommendations for consideration by senior levels within the organization. Lead and develop a team of people, delivering a project office management service or a small project team to ensure work is resourced and allocated effectively, and that processes are adhered to. Required Skillset: Hold an Appropriate industry Degree/ Qualification or equivalent or relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/ Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Dec 05, 2025
Contractor
Project Manager Reading 6-Month Contract Paying up to 88p/h (Inside IR35) Due to the nature of the role, you will need to hold or be eligible to obtain a high level of UK security clearance. Please only apply if suitable Key Responsibilities: Clarify and document business requirements to ensure project plans are comprehensive, realistic, and in line with companyobjectives. Develop projections for capital and expense resource planning to advise management on budgetary issues. Assess business prospects in line with company policies and procedures to ensure they are accurately documented and represented in project plans. Communicate project plans and progress across the business to ensure all stakeholders are briefed and up to date. Summarize salient planning and schedule progress to provide advice and make recommendations for consideration by senior levels within the organization. Lead and develop a team of people, delivering a project office management service or a small project team to ensure work is resourced and allocated effectively, and that processes are adhered to. Required Skillset: Hold an Appropriate industry Degree/ Qualification or equivalent or relevant experience. Experience managing subcontractors and third-party suppliers. Have substantial Project delivery experience. Experience using process skills such as EVM, CPA & Risk/ Opportunity management. Knowledge of IT Service Management frameworks. PMP or equivalent project management qualification. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team: We are looking for a highly motivated Customer Experience Manager who is passionate about delivering value to Expedia's Business to Business (B2B) organization, in a fast-paced matrixed environment. Working in the Traveller & Partner Service Platform (TPSP) organisation, this role supports Expedia's B2B brand by improving our existing service model for our RAPID API, TAAP and White Label Template (WLT) product solutions, ensuring new initiatives are scalable, integrated, resilient and leverage core EG platform capabilities. In this exciting role, you will bring a natural curiosity, critical thinking, analysis, storytelling, process mapping, product development, and project management skills to help us solve the next generation of travel challenges. In our organization, you would be a member of a small tight-knit team who strive to differentiate Expedia Group in the travel marketplace from a B2B servicing perspective and are collectively responsible for ensuring that what is being developed for our Demand Partners is fit-for-purpose. In this role, you will: Develop an in-depth understanding of the TPSP & B2B organization, key offerings, product solutions, policies and processes, business goals and challenges to better understand their needs. Lead and support the delivery of new initiatives: from requirements gathering through development, go-to-market planning, testing and deployment before operational handover. Support the functional domain experts for the RAPID API, TAAP and WLT solutions, ensuring that our requirements are accounted for in the product developments of TPSP, B2B, and other relevant teams. Identify and champion opportunities to leverage automation, AI, and data-driven insights to enhance Partner servicing and reduce manual effort. Build and maintain strong cross-functional relationships with key stakeholders across Product, Tech, and Operations to ensure alignment and visibility Support the domain experts as they represent the team or function, in cross-functional projects and initiatives. Pro-actively identify improvement opportunities to drive the prevention of poor traveller/partner experiences and work across the business to implement these solutions. Assist with implementation of processes, tools and frameworks, including identifying best practices, training stakeholders and managing change. Assist in the servicing configuration and setup of new and existing Partners to ensure operational readiness. Adhere to team standards of documentation and external reporting. Experience and Qualifications Bachelor's Degree in a relatable field Demonstrated experience of working through complex business problems and partnering with internal stakeholders using a methodical, consultative and well communicated approach Experience running projects of any size against tight deadlines, that deliver tangible benefits to business stakeholders. Strong process review and mapping experience A natural curiosity to identify opportunities and deliver appropriate scalable and measurable solutions Excellent verbal and written communication skills, including ability to simplify complex concepts for wide audiences. A preference for experience in the travel industry, or in the flight and airline space, however this is not essential. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Dec 05, 2025
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team: We are looking for a highly motivated Customer Experience Manager who is passionate about delivering value to Expedia's Business to Business (B2B) organization, in a fast-paced matrixed environment. Working in the Traveller & Partner Service Platform (TPSP) organisation, this role supports Expedia's B2B brand by improving our existing service model for our RAPID API, TAAP and White Label Template (WLT) product solutions, ensuring new initiatives are scalable, integrated, resilient and leverage core EG platform capabilities. In this exciting role, you will bring a natural curiosity, critical thinking, analysis, storytelling, process mapping, product development, and project management skills to help us solve the next generation of travel challenges. In our organization, you would be a member of a small tight-knit team who strive to differentiate Expedia Group in the travel marketplace from a B2B servicing perspective and are collectively responsible for ensuring that what is being developed for our Demand Partners is fit-for-purpose. In this role, you will: Develop an in-depth understanding of the TPSP & B2B organization, key offerings, product solutions, policies and processes, business goals and challenges to better understand their needs. Lead and support the delivery of new initiatives: from requirements gathering through development, go-to-market planning, testing and deployment before operational handover. Support the functional domain experts for the RAPID API, TAAP and WLT solutions, ensuring that our requirements are accounted for in the product developments of TPSP, B2B, and other relevant teams. Identify and champion opportunities to leverage automation, AI, and data-driven insights to enhance Partner servicing and reduce manual effort. Build and maintain strong cross-functional relationships with key stakeholders across Product, Tech, and Operations to ensure alignment and visibility Support the domain experts as they represent the team or function, in cross-functional projects and initiatives. Pro-actively identify improvement opportunities to drive the prevention of poor traveller/partner experiences and work across the business to implement these solutions. Assist with implementation of processes, tools and frameworks, including identifying best practices, training stakeholders and managing change. Assist in the servicing configuration and setup of new and existing Partners to ensure operational readiness. Adhere to team standards of documentation and external reporting. Experience and Qualifications Bachelor's Degree in a relatable field Demonstrated experience of working through complex business problems and partnering with internal stakeholders using a methodical, consultative and well communicated approach Experience running projects of any size against tight deadlines, that deliver tangible benefits to business stakeholders. Strong process review and mapping experience A natural curiosity to identify opportunities and deliver appropriate scalable and measurable solutions Excellent verbal and written communication skills, including ability to simplify complex concepts for wide audiences. A preference for experience in the travel industry, or in the flight and airline space, however this is not essential. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board. Key Responsibilities Membership Support Act as the first point of contact for members, ensuring effective communication and timely responses. Maintain and update the membership database and records. Develop initiatives to strengthen member engagement and professional exchange. Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review. Public Relations Support Lead on the organisation s external communications, including managing social media content. Oversee and update website content including members updates and case studies. Draft newsletters, press releases, and other external communications to promote the organisation s work. Build and maintain relationships with partners, stakeholders, and media contacts. Organise and coordinate events, workshops, and conferences that engage the GWR membership. Administrative Support Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead. ESSENTIAL EXPERIENCE Good level of education, with the skills to communicate effectively in writing and orally. Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required. Ability to build working relationships with a wide range of people, especially those whose first language may not be English. Demonstrated ability in managing social media accounts and web content. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms. Ability to work independently as well as collaboratively in a small team. Able to work from our offices in Dartington, Totnes DESIRABLE Relevant degree or experience in administration, communications, public relations or similar. Experience using CRM software YOUR PROFILE We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals. The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections. You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach. Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR. Visit our website for more details.
Dec 05, 2025
Full time
The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board. Key Responsibilities Membership Support Act as the first point of contact for members, ensuring effective communication and timely responses. Maintain and update the membership database and records. Develop initiatives to strengthen member engagement and professional exchange. Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review. Public Relations Support Lead on the organisation s external communications, including managing social media content. Oversee and update website content including members updates and case studies. Draft newsletters, press releases, and other external communications to promote the organisation s work. Build and maintain relationships with partners, stakeholders, and media contacts. Organise and coordinate events, workshops, and conferences that engage the GWR membership. Administrative Support Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead. ESSENTIAL EXPERIENCE Good level of education, with the skills to communicate effectively in writing and orally. Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required. Ability to build working relationships with a wide range of people, especially those whose first language may not be English. Demonstrated ability in managing social media accounts and web content. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms. Ability to work independently as well as collaboratively in a small team. Able to work from our offices in Dartington, Totnes DESIRABLE Relevant degree or experience in administration, communications, public relations or similar. Experience using CRM software YOUR PROFILE We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals. The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections. You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach. Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR. Visit our website for more details.
Michael Page Finance are supporting a rapidly expanding, PE-backed business in Leeds on their search for a Senior Finance Manager to lead statutory reporting, audit, tax, treasury, and financial control which proves a great opportunity for a technical and controls-focused accountant with understanding of tax processes. In return, the successful candidate will gain exposure to senior finance and wider business leaders, projects and progression prospects. Client Details Our client is a rapidly expanding, PE-backed business based in Leeds. The organisation is embarking upon a period of exciting change ahead of some ambitious growth plans over the next year. This Senior Finance Manager role has been created as a result of internal progression, offering the opportunity to gain valuable development for the successful candidate. Description In this fast-paced and varied Senior Finance Manager role, the successful candidate will be expected to: Take ownership of group-wide statutory reporting, external audit delivery, and key tax and treasury activities. Shape and strengthen financial controls by designing and embedding improved policies, processes, and frameworks across the finance teams. Streamline month-end procedures to produce faster, more accurate financial information and enhance overall reporting quality. Lead, mentor, and grow a small finance team, ensuring robust performance and capability development. Produce clear, timely financial results for both individual entities and the consolidated group, supporting investor and stakeholder requirements. Manage the audit cycle from planning through completion, ensuring high-quality statutory accounts and strong audit readiness. Champion efficient cash management and ensure full compliance with tax obligations and financial regulation. Contribute to key change initiatives, including system enhancements, accounting updates, and other finance transformation projects. Profile We're looking for: Professionally qualified accountant with post-qualification industry experience, preferably ACA or equivalent. Proven ability to lead, coach, and develop a small finance team to deliver high-quality results. Strong interpersonal and communication skills, capable of building relationships across multiple business areas. Adaptable and confident in managing change, ambiguity, and process improvement initiatives. Job Offer Competitive salary between 60,000 and 70,000 per annum. Opportunities for professional growth and development. Supportive and professional company culture. Additional benefits to be confirmed. This is a fantastic opportunity for a Senior Finance Manager looking to advance their career in the healthcare industry. If this sounds like the right role for you, apply now to take the next step in your career.
Dec 05, 2025
Full time
Michael Page Finance are supporting a rapidly expanding, PE-backed business in Leeds on their search for a Senior Finance Manager to lead statutory reporting, audit, tax, treasury, and financial control which proves a great opportunity for a technical and controls-focused accountant with understanding of tax processes. In return, the successful candidate will gain exposure to senior finance and wider business leaders, projects and progression prospects. Client Details Our client is a rapidly expanding, PE-backed business based in Leeds. The organisation is embarking upon a period of exciting change ahead of some ambitious growth plans over the next year. This Senior Finance Manager role has been created as a result of internal progression, offering the opportunity to gain valuable development for the successful candidate. Description In this fast-paced and varied Senior Finance Manager role, the successful candidate will be expected to: Take ownership of group-wide statutory reporting, external audit delivery, and key tax and treasury activities. Shape and strengthen financial controls by designing and embedding improved policies, processes, and frameworks across the finance teams. Streamline month-end procedures to produce faster, more accurate financial information and enhance overall reporting quality. Lead, mentor, and grow a small finance team, ensuring robust performance and capability development. Produce clear, timely financial results for both individual entities and the consolidated group, supporting investor and stakeholder requirements. Manage the audit cycle from planning through completion, ensuring high-quality statutory accounts and strong audit readiness. Champion efficient cash management and ensure full compliance with tax obligations and financial regulation. Contribute to key change initiatives, including system enhancements, accounting updates, and other finance transformation projects. Profile We're looking for: Professionally qualified accountant with post-qualification industry experience, preferably ACA or equivalent. Proven ability to lead, coach, and develop a small finance team to deliver high-quality results. Strong interpersonal and communication skills, capable of building relationships across multiple business areas. Adaptable and confident in managing change, ambiguity, and process improvement initiatives. Job Offer Competitive salary between 60,000 and 70,000 per annum. Opportunities for professional growth and development. Supportive and professional company culture. Additional benefits to be confirmed. This is a fantastic opportunity for a Senior Finance Manager looking to advance their career in the healthcare industry. If this sounds like the right role for you, apply now to take the next step in your career.
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 05, 2025
Full time
Project Manager Scotland - Central, Northern and Highlands Permanent Competitive + Car/Car Allowance + Flexible Benefits Summary An opportunity has opened for a Project Manager, within our SSE North Scotland business, to lead a number of small teams installing and constructing electrical power distribution and transmission systems from 11kV to 132kV in a manner that delivers safe, profitable, timely, high workmanship quality and fit for purpose networks for the customer and which promotes the company in a positive light at all times. While performing Project management of their own projects the Project Manager will provide supervision and direction to a number of staff as they provide the management, control and execution of a number of diverse electrical network projects running concurrently. These may include the installation of ground mounted and structure mounted power system components, cable systems, switchgear, transformers, busbars, relay panels and associated equipment in substations operating at up to 132KV. Some of the key deliverables in this role will include: Reporting to the Operations Manager, the project manager will lead multiple project managers and teams and execute duties in a professional manner to build team and customer confidence and thereby contributing to the promotion of Projects Business growth. First line problem solver. Provide the leadership, drive, discipline, and support of the Project Managers and the teams through direction, guidance, advice, support, commitment, effort and dedication as required to direct reports, other team members and customers. To work within all set procedures and to ensure Health and Safety is the most important element in this regard. Undertake the site supervisor role when required, in accordance with the CDM regulations as required - this may include the control of Customer appointed contractors and/or company appointed sub contract labour. Efficiently execute the project management role on a number of projects running concurrently while managing their team of Project Managers. Oversee the tasks and task types allocated to others in a diligent manner in pursuit of effective project delivery. Appraise direct reports regularly in order to develop them, increase skill range, knowledge base and performance in the process. Resource control. Undertake the organisation, control and deployment of materials/equipment/labour resources for upcoming works on a range of projects running concurrently. Good commercial awareness and completion of valuations against a set scope Keep safe and maintain all company property issued, ensure it is routinely PAT or calibration tested and bring to the company's attention any items that are not of a serviceable nature in a timely manner. Production of as built records, test results, updated drawings and reports for projects. What we're looking for : HNC/Degree in Electrical Engineering (and / or time served) Good operational knowledge of electrical power distribution systems. Site safety passport and/or experience of working on CDM sites. SSSTS OR SMSTS is desirable, not essential. Possession of SSE DNO authorisation to receive and cancel PTW (or alternative equivalent DNO authorisation i.e. SPEN, NPg, UKPN). For more information, please apply now with a full CV and salary expectations. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car/Car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Key Account Manager x4 Around the Uk North east-yorkshire, Midlands or Northwest - Power Networks (Projects & Maintenance) Role Purpose To manage and grow key customer accounts across the power-networks maintenance and project-delivery portfolio. The role focuses on: 1?Maintaining and strengthening relationships with existing maintenance clients, ensuring high performance and repeat work; and 2?Developing new project opportunities, turning long-term account relationships into sustainable pipelines of LV/HV/EHV project work. This position ensures excellent client service, commercial performance, and seamless coordination between operations, delivery, and commercial teams. Key Responsibilities Account Management & Customer Relationships Act as primary point of contact for a defined portfolio of maintenance and power-network clients. Build long-term, trust-based relationships with asset owners, facility managers, developers, and operational stakeholders. Conduct regular account reviews, performance meetings, and service improvement discussions. Capture customer needs, future plans, and investment programmes to identify new project opportunities. Operational & Project Delivery Support Work closely with maintenance and project-delivery teams to ensure smooth execution of contracted works. Monitor project progress, customer satisfaction, SLAs, KPIs, and commercial performance for each account. Support planning and scheduling of works when required to maintain customer confidence. Proactively manage issue resolution, escalations, and service recovery with a customer-first approach. Business Development Within Existing Accounts Identify opportunities for upgrade works, reinforcement projects, new connections, asset replacements, and compliance-led investments. Develop proposals and coordinate technical/operational input for small to mid-sized project scopes. Convert maintenance relationships into sustainable repeat project pipelines. Maintain accurate CRM entries, forecasting, and account growth plans. New Project-Client Development Develop relationships with prospective clients in your region - industrial sites, private networks, facilities, developers, consultants, and contractors. Generate and qualify new leads for project work across LV/HV/EHV networks. Prepare and support proposal submissions, commercial discussions, and pre-award activity. Support tendering activities by providing customer insight and account-specific requirements. Skills & Experience Essential Experience in key account management, project coordination, or customer-facing delivery roles within utilities, power networks, electrical services, or engineering sectors. Strong understanding of LV/HV networks, maintenance services, and project-delivery environments. Excellent relationship-building skills with the ability to engage operational and commercial stakeholders. Customer-focused mindset with strong communication, presentation, and problem-solving abilities. Ability to manage multiple accounts and priorities simultaneously. Competent with CRM tools, reporting, and commercial tracking. Desirable Experience managing framework or long-term maintenance agreements. Understanding of DNO/IDNO processes, private networks, HV switching, and asset-management regimes. Ability to interpret technical information and speak credibly with engineers and project managers. Commercial awareness (margin, cost control, contract mechanisms, variations, etc.). Personal Attributes Proactive and relationship-driven. Comfortable in both office and site environments. Strong attention to customer experience. Organised, reliable, and able to work autonomously. Collaborative approach with delivery, design, engineering, and commercial colleagues. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. JBRP1_UKTJ
Dec 05, 2025
Full time
Key Account Manager x4 Around the Uk North east-yorkshire, Midlands or Northwest - Power Networks (Projects & Maintenance) Role Purpose To manage and grow key customer accounts across the power-networks maintenance and project-delivery portfolio. The role focuses on: 1?Maintaining and strengthening relationships with existing maintenance clients, ensuring high performance and repeat work; and 2?Developing new project opportunities, turning long-term account relationships into sustainable pipelines of LV/HV/EHV project work. This position ensures excellent client service, commercial performance, and seamless coordination between operations, delivery, and commercial teams. Key Responsibilities Account Management & Customer Relationships Act as primary point of contact for a defined portfolio of maintenance and power-network clients. Build long-term, trust-based relationships with asset owners, facility managers, developers, and operational stakeholders. Conduct regular account reviews, performance meetings, and service improvement discussions. Capture customer needs, future plans, and investment programmes to identify new project opportunities. Operational & Project Delivery Support Work closely with maintenance and project-delivery teams to ensure smooth execution of contracted works. Monitor project progress, customer satisfaction, SLAs, KPIs, and commercial performance for each account. Support planning and scheduling of works when required to maintain customer confidence. Proactively manage issue resolution, escalations, and service recovery with a customer-first approach. Business Development Within Existing Accounts Identify opportunities for upgrade works, reinforcement projects, new connections, asset replacements, and compliance-led investments. Develop proposals and coordinate technical/operational input for small to mid-sized project scopes. Convert maintenance relationships into sustainable repeat project pipelines. Maintain accurate CRM entries, forecasting, and account growth plans. New Project-Client Development Develop relationships with prospective clients in your region - industrial sites, private networks, facilities, developers, consultants, and contractors. Generate and qualify new leads for project work across LV/HV/EHV networks. Prepare and support proposal submissions, commercial discussions, and pre-award activity. Support tendering activities by providing customer insight and account-specific requirements. Skills & Experience Essential Experience in key account management, project coordination, or customer-facing delivery roles within utilities, power networks, electrical services, or engineering sectors. Strong understanding of LV/HV networks, maintenance services, and project-delivery environments. Excellent relationship-building skills with the ability to engage operational and commercial stakeholders. Customer-focused mindset with strong communication, presentation, and problem-solving abilities. Ability to manage multiple accounts and priorities simultaneously. Competent with CRM tools, reporting, and commercial tracking. Desirable Experience managing framework or long-term maintenance agreements. Understanding of DNO/IDNO processes, private networks, HV switching, and asset-management regimes. Ability to interpret technical information and speak credibly with engineers and project managers. Commercial awareness (margin, cost control, contract mechanisms, variations, etc.). Personal Attributes Proactive and relationship-driven. Comfortable in both office and site environments. Strong attention to customer experience. Organised, reliable, and able to work autonomously. Collaborative approach with delivery, design, engineering, and commercial colleagues. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. JBRP1_UKTJ
Role : Commercial Manager Location : Bacton Rate : Up to 550pd. (outside IR35) The Company : This industry-leader are a privately backed business on a huge growth trajectory which will see their group turnover double to more than 1.5 bn in the next 3 years. The group is made up of several successful subsidiaries that operate across the construction, civil engineering, and infrastructure sectors. This CM position will be an opportunity to join their infrastructure division which supports the development of sustainable communities with smart infrastructure across the design, maintenance & development of critical gas networks. Your Role : Reporting into the HOC, as a Commercial Manager you will make an immediate impact in the successful delivery of a portfolio of infrastructure schemes across the Northeast. Dividing your time between the office site, and working from home, you will be responsible for managing CVRs, cost management, subcontract management, change management, monthly valuations and commercial reporting, alongside the management of a small commercial team. As the company are going through a period of growth, your role will develop over time so there is a huge opportunity to escalate your career. Why Apply? This is a brilliant opportunity to work with an industry-leading business working on major infrastructure projects across water ! On offer is a competitive day rate of 550pd. (depending on experience). Your Background: To be considered for this incredible opportunity, you will need to be an experienced Senior Quantity/ MQS OR Commercial Manger Surveyor with a proven background working within the utilities, civil engineering or infrastructure sectors with main contractors. In addition, you will have great leadership and communication skills and will have a full UK drivers' licence. If you'd like to have a confidential chat about the role in more detail, then please call Matthew Seeley on (phone number removed), or click apply and I'll be in touch.
Dec 05, 2025
Contractor
Role : Commercial Manager Location : Bacton Rate : Up to 550pd. (outside IR35) The Company : This industry-leader are a privately backed business on a huge growth trajectory which will see their group turnover double to more than 1.5 bn in the next 3 years. The group is made up of several successful subsidiaries that operate across the construction, civil engineering, and infrastructure sectors. This CM position will be an opportunity to join their infrastructure division which supports the development of sustainable communities with smart infrastructure across the design, maintenance & development of critical gas networks. Your Role : Reporting into the HOC, as a Commercial Manager you will make an immediate impact in the successful delivery of a portfolio of infrastructure schemes across the Northeast. Dividing your time between the office site, and working from home, you will be responsible for managing CVRs, cost management, subcontract management, change management, monthly valuations and commercial reporting, alongside the management of a small commercial team. As the company are going through a period of growth, your role will develop over time so there is a huge opportunity to escalate your career. Why Apply? This is a brilliant opportunity to work with an industry-leading business working on major infrastructure projects across water ! On offer is a competitive day rate of 550pd. (depending on experience). Your Background: To be considered for this incredible opportunity, you will need to be an experienced Senior Quantity/ MQS OR Commercial Manger Surveyor with a proven background working within the utilities, civil engineering or infrastructure sectors with main contractors. In addition, you will have great leadership and communication skills and will have a full UK drivers' licence. If you'd like to have a confidential chat about the role in more detail, then please call Matthew Seeley on (phone number removed), or click apply and I'll be in touch.
Liberty has an exciting opportunity for a Commercial Manager to join our team. You will be working on a full-time, permanent basis working 40 hours per week and in return, you will receive a Competitive Salary Plus Car Allowance Plus Benefits. We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We re proud to employ the most talented, driven individuals within the property services sector. Liberty is seeking a dynamic and experienced Commercial Manager for a leading maintenance and repair business to the social housing sector. Responsibilities for the Commercial Manager are: Operate risk and opportunity management across the group Ensure commercial entitlement within contracts are understood and fully realised through targeted commercial interventions Contract mobilisation, operational phase and contract close Contracts include one off construction projects, exciting decarbonisation opportunities, and a variety of high value & long-term maintenance services (heating & compliance and repairs & maintenance services) Support the commercial and quantity surveying teams across Liberty to fulfil the commercial strategies, maximise contract profitability and mitigate risk Develop and maintain strong working relationships (internal stakeholders & external clients) Lead and manage multiple projects at the same time What we are looking for in our ideal Commercial Manager: Ideally have knowledge and experience of small building contracts, decarbonisation works, servicing, maintenance and boiler installation contracts. Social housing experience within planned, responsive and void repair contracts. NHF Schedule of Works experience & knowledge. Ability to demonstrate problem solving skills and experience of leading client facing meetings and relationships, identifying risks and opportunities, recovery of contractual entitlements and ability to interpret performance data, penalty clauses and obligations aligned to the contract. Contract and client negotiation experience is a key aspect of this role. IT literate, competent in spreadsheets and word processing software. RICS/ relevant qualification. Ability to be flexible in work hours and travel and hold a full UK driving license. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme Discounted gym memberships Discounts and savings on travel, hotels, shopping, holidays and restaurants Cycle to Work Scheme Life Insurance Smart Health (including round the clock access to 24/7 UK-based GPs) Medicash Health Plan 25 Day Holiday Entitlement plus Bank Holidays Death in Service Payment In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Commercial Manager, click apply below we want to hear from you! Closing Date: 8th December 2025 (We may close early due to high demand)
Nov 11, 2025
Full time
Liberty has an exciting opportunity for a Commercial Manager to join our team. You will be working on a full-time, permanent basis working 40 hours per week and in return, you will receive a Competitive Salary Plus Car Allowance Plus Benefits. We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We re proud to employ the most talented, driven individuals within the property services sector. Liberty is seeking a dynamic and experienced Commercial Manager for a leading maintenance and repair business to the social housing sector. Responsibilities for the Commercial Manager are: Operate risk and opportunity management across the group Ensure commercial entitlement within contracts are understood and fully realised through targeted commercial interventions Contract mobilisation, operational phase and contract close Contracts include one off construction projects, exciting decarbonisation opportunities, and a variety of high value & long-term maintenance services (heating & compliance and repairs & maintenance services) Support the commercial and quantity surveying teams across Liberty to fulfil the commercial strategies, maximise contract profitability and mitigate risk Develop and maintain strong working relationships (internal stakeholders & external clients) Lead and manage multiple projects at the same time What we are looking for in our ideal Commercial Manager: Ideally have knowledge and experience of small building contracts, decarbonisation works, servicing, maintenance and boiler installation contracts. Social housing experience within planned, responsive and void repair contracts. NHF Schedule of Works experience & knowledge. Ability to demonstrate problem solving skills and experience of leading client facing meetings and relationships, identifying risks and opportunities, recovery of contractual entitlements and ability to interpret performance data, penalty clauses and obligations aligned to the contract. Contract and client negotiation experience is a key aspect of this role. IT literate, competent in spreadsheets and word processing software. RICS/ relevant qualification. Ability to be flexible in work hours and travel and hold a full UK driving license. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme Discounted gym memberships Discounts and savings on travel, hotels, shopping, holidays and restaurants Cycle to Work Scheme Life Insurance Smart Health (including round the clock access to 24/7 UK-based GPs) Medicash Health Plan 25 Day Holiday Entitlement plus Bank Holidays Death in Service Payment In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Commercial Manager, click apply below we want to hear from you! Closing Date: 8th December 2025 (We may close early due to high demand)
Liberty has an exciting opportunity for a Commercial Manager to join our team. You will be working on a full-time, permanent basis working 40 hours per week and in return, you will receive a Competitive Salary Plus Car Allowance Plus Benefits. We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We re proud to employ the most talented, driven individuals within the property services sector. Liberty is seeking a dynamic and experienced Commercial Manager for a leading maintenance and repair business to the social housing sector. Responsibilities for the Commercial Manager are: Operate risk and opportunity management across the group Ensure commercial entitlement within contracts are understood and fully realised through targeted commercial interventions Contract mobilisation, operational phase and contract close Contracts include one off construction projects, exciting decarbonisation opportunities, and a variety of high value & long-term maintenance services (heating & compliance and repairs & maintenance services) Support the commercial and quantity surveying teams across Liberty to fulfil the commercial strategies, maximise contract profitability and mitigate risk Develop and maintain strong working relationships (internal stakeholders & external clients) Lead and manage multiple projects at the same time What we are looking for in our ideal Commercial Manager: Ideally have knowledge and experience of small building contracts, decarbonisation works, servicing, maintenance and boiler installation contracts. Social housing experience within planned, responsive and void repair contracts. NHF Schedule of Works experience & knowledge. Ability to demonstrate problem solving skills and experience of leading client facing meetings and relationships, identifying risks and opportunities, recovery of contractual entitlements and ability to interpret performance data, penalty clauses and obligations aligned to the contract. Contract and client negotiation experience is a key aspect of this role. IT literate, competent in spreadsheets and word processing software. RICS/ relevant qualification. Ability to be flexible in work hours and travel and hold a full UK driving license. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme Discounted gym memberships Discounts and savings on travel, hotels, shopping, holidays and restaurants Cycle to Work Scheme Life Insurance Smart Health (including round the clock access to 24/7 UK-based GPs) Medicash Health Plan 25 Day Holiday Entitlement plus Bank Holidays Death in Service Payment In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Commercial Manager, click apply below we want to hear from you! Closing Date: 8th December 2025 (We may close early due to high demand)
Nov 10, 2025
Full time
Liberty has an exciting opportunity for a Commercial Manager to join our team. You will be working on a full-time, permanent basis working 40 hours per week and in return, you will receive a Competitive Salary Plus Car Allowance Plus Benefits. We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We re proud to employ the most talented, driven individuals within the property services sector. Liberty is seeking a dynamic and experienced Commercial Manager for a leading maintenance and repair business to the social housing sector. Responsibilities for the Commercial Manager are: Operate risk and opportunity management across the group Ensure commercial entitlement within contracts are understood and fully realised through targeted commercial interventions Contract mobilisation, operational phase and contract close Contracts include one off construction projects, exciting decarbonisation opportunities, and a variety of high value & long-term maintenance services (heating & compliance and repairs & maintenance services) Support the commercial and quantity surveying teams across Liberty to fulfil the commercial strategies, maximise contract profitability and mitigate risk Develop and maintain strong working relationships (internal stakeholders & external clients) Lead and manage multiple projects at the same time What we are looking for in our ideal Commercial Manager: Ideally have knowledge and experience of small building contracts, decarbonisation works, servicing, maintenance and boiler installation contracts. Social housing experience within planned, responsive and void repair contracts. NHF Schedule of Works experience & knowledge. Ability to demonstrate problem solving skills and experience of leading client facing meetings and relationships, identifying risks and opportunities, recovery of contractual entitlements and ability to interpret performance data, penalty clauses and obligations aligned to the contract. Contract and client negotiation experience is a key aspect of this role. IT literate, competent in spreadsheets and word processing software. RICS/ relevant qualification. Ability to be flexible in work hours and travel and hold a full UK driving license. We offer a range of benefits for a rewarding career including though not limited to: Pension scheme Discounted gym memberships Discounts and savings on travel, hotels, shopping, holidays and restaurants Cycle to Work Scheme Life Insurance Smart Health (including round the clock access to 24/7 UK-based GPs) Medicash Health Plan 25 Day Holiday Entitlement plus Bank Holidays Death in Service Payment In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Commercial Manager, click apply below we want to hear from you! Closing Date: 8th December 2025 (We may close early due to high demand)
