Quantum is now, and it's built here. Oxford Ionics, now part of IonQ, is pioneering the next generation of quantum computing. Using our world-leading trapped-ion technology, we're building the most powerful, accurate and reliable quantum systems to tackle problems that today's supercomputers cannot solve. Joining Oxford Ionics means becoming part of a global IonQ team that is transforming the future of quantum technology - faster, at scale, and with real world impact. IonQ, Inc. NYSE: IONQ is the world's leading quantum company delivering solutions to solve the world's most complex problems. IonQ's newest generation quantum computers, IonQ Tempo and IonQ Forte Enterprise, are the latest in cutting-edge systems that have been helping customers and partners such as Amazon Web Services, AstraZeneca, and NVIDIA achieve 20x performance results. The company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance in 2025. The company is accelerating its technology roadmap and intends to deliver the world's most powerful quantum computers with 2 million qubits by 2030 to accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. IonQ's advancements in quantum networking position the company as a leader in building the quantum internet. What to expect: We are looking for an International Tax and Transfer Pricing Manager to join IonQ's global tax function, based in Oxford, UK. This role will lead transfer pricing strategy and documentation while supporting tax compliance and cross-border tax matters across IonQ's growing footprint of entities outside the Americas. You will help build scalable processes, controls and documentation as the business expands internationally, supporting the global tax provision and partnering closely with Finance, Legal, Treasury and external advisors. This is a role for someone who is technically strong, commercially minded and comfortable operating in a fast growing, multinational environment. What you'll be responsible for: You will take ownership of transfer pricing activity across a range of intercompany transactions, including services, financing, IP and cost-sharing arrangements. This will include maintaining IonQ's global transfer pricing policy, preparing Master File, Local File and Country-by-Country Reporting documentation, and supporting benchmarking studies and economic analyses in line with OECD BEPS guidelines and local requirements. You will also support tax compliance for IonQ's non-Americas subsidiaries, helping with corporate income tax returns, tax payments, correspondence with local authorities and audit-ready documentation. As part of this, you will contribute to the global income tax provision under US GAAP, including effective tax rate analysis and deferred tax positions for non-Americas entities. Key responsibilities will include: Maintaining and evolving IonQ's global transfer pricing policy, documentation and intercompany agreement processes Supporting tax compliance, corporate income tax returns and tax authority correspondence for non-Americas entities Monitoring international tax developments, including Pillar Two, withholding tax, treaty positions, permanent establishment risk and cross-border expansion matters Partnering with Finance Systems, Accounting, Treasury, FP&A, Legal and Operations to improve tax reporting, controls and compliance workflows Identifying opportunities for automation, dashboards and data tools across transfer pricing and international tax processes You will need strong experience in transfer pricing and international tax, with the technical judgement to support a growing multinational group across multiple jurisdictions. You should be confident working with OECD BEPS guidelines, transfer pricing principles and Pillar Two requirements, and able to balance technical detail with practical commercial advice. We're looking for someone who can work effectively across teams, manage deadlines across time zones and help build scalable international tax processes in a fast moving environment. Experience with a multinational group, particularly one with US parent company reporting, would be valuable. You'd be a great fit with: ACA, ACCA, CTA or an equivalent professional qualification 5+ years of relevant tax experience, with a strong focus on transfer pricing and international tax Experience supporting transfer pricing documentation, benchmarking studies, intercompany arrangements and tax authority enquiries Strong Excel skills, with familiarity using ERP systems, tax software or data tools such as Alteryx, Power BI, Python or AI-enabled tools Excellent analytical skills, attention to detail and the ability to communicate clearly with technical and non-technical stakeholders Be part of a team that's shaping the future of quantum. We offer more than just a role, you'll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more. Join us and be part of the future of quantum computing. We're proud to be an equal opportunity employer and welcome applicants from all backgrounds.
Aug 24, 2026
Full time
Quantum is now, and it's built here. Oxford Ionics, now part of IonQ, is pioneering the next generation of quantum computing. Using our world-leading trapped-ion technology, we're building the most powerful, accurate and reliable quantum systems to tackle problems that today's supercomputers cannot solve. Joining Oxford Ionics means becoming part of a global IonQ team that is transforming the future of quantum technology - faster, at scale, and with real world impact. IonQ, Inc. NYSE: IONQ is the world's leading quantum company delivering solutions to solve the world's most complex problems. IonQ's newest generation quantum computers, IonQ Tempo and IonQ Forte Enterprise, are the latest in cutting-edge systems that have been helping customers and partners such as Amazon Web Services, AstraZeneca, and NVIDIA achieve 20x performance results. The company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance in 2025. The company is accelerating its technology roadmap and intends to deliver the world's most powerful quantum computers with 2 million qubits by 2030 to accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. IonQ's advancements in quantum networking position the company as a leader in building the quantum internet. What to expect: We are looking for an International Tax and Transfer Pricing Manager to join IonQ's global tax function, based in Oxford, UK. This role will lead transfer pricing strategy and documentation while supporting tax compliance and cross-border tax matters across IonQ's growing footprint of entities outside the Americas. You will help build scalable processes, controls and documentation as the business expands internationally, supporting the global tax provision and partnering closely with Finance, Legal, Treasury and external advisors. This is a role for someone who is technically strong, commercially minded and comfortable operating in a fast growing, multinational environment. What you'll be responsible for: You will take ownership of transfer pricing activity across a range of intercompany transactions, including services, financing, IP and cost-sharing arrangements. This will include maintaining IonQ's global transfer pricing policy, preparing Master File, Local File and Country-by-Country Reporting documentation, and supporting benchmarking studies and economic analyses in line with OECD BEPS guidelines and local requirements. You will also support tax compliance for IonQ's non-Americas subsidiaries, helping with corporate income tax returns, tax payments, correspondence with local authorities and audit-ready documentation. As part of this, you will contribute to the global income tax provision under US GAAP, including effective tax rate analysis and deferred tax positions for non-Americas entities. Key responsibilities will include: Maintaining and evolving IonQ's global transfer pricing policy, documentation and intercompany agreement processes Supporting tax compliance, corporate income tax returns and tax authority correspondence for non-Americas entities Monitoring international tax developments, including Pillar Two, withholding tax, treaty positions, permanent establishment risk and cross-border expansion matters Partnering with Finance Systems, Accounting, Treasury, FP&A, Legal and Operations to improve tax reporting, controls and compliance workflows Identifying opportunities for automation, dashboards and data tools across transfer pricing and international tax processes You will need strong experience in transfer pricing and international tax, with the technical judgement to support a growing multinational group across multiple jurisdictions. You should be confident working with OECD BEPS guidelines, transfer pricing principles and Pillar Two requirements, and able to balance technical detail with practical commercial advice. We're looking for someone who can work effectively across teams, manage deadlines across time zones and help build scalable international tax processes in a fast moving environment. Experience with a multinational group, particularly one with US parent company reporting, would be valuable. You'd be a great fit with: ACA, ACCA, CTA or an equivalent professional qualification 5+ years of relevant tax experience, with a strong focus on transfer pricing and international tax Experience supporting transfer pricing documentation, benchmarking studies, intercompany arrangements and tax authority enquiries Strong Excel skills, with familiarity using ERP systems, tax software or data tools such as Alteryx, Power BI, Python or AI-enabled tools Excellent analytical skills, attention to detail and the ability to communicate clearly with technical and non-technical stakeholders Be part of a team that's shaping the future of quantum. We offer more than just a role, you'll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more. Join us and be part of the future of quantum computing. We're proud to be an equal opportunity employer and welcome applicants from all backgrounds.
# Workday Project ManagerBirmingham, Glasgow, London, Manchester, WorthingApply for this job Permanent Experienced Professionals SaaS Solutions ID 507603-en\_GB About the job you're considering We are looking for an experienced Workday Engagement Manager to join our growing Workday Practice and lead the successful delivery of Workday engagements for our clients. This is a client-facing delivery leadership role for someone who combines strong project and programme management capability with commercial awareness, stakeholder leadership and a practical understanding of Workday delivery. You will take accountability for the delivery of Workday engagements, working with client sponsors, delivery leaders, functional and technical teams, commercial stakeholders, and account teams to deliver high-quality outcomes. You will also contribute to the continued growth of our Workday capability by supporting pre-sales activity, strengthening delivery governance, developing reusable delivery assets, and sharing knowledge across the practice. Your Role As a Workday Engagement Manager, you will act as the primary delivery lead for Workday implementation, enhancement and optimisation engagements. You will manage the end-to-end delivery lifecycle, create the conditions for effective project execution, and ensure that scope, timeline, budget, quality, risk, commercial performance and client satisfaction are actively managed throughout the engagement. You will be expected to bring a modern consulting mindset: outcome-focused, commercially aware, structured in delivery, confident with senior stakeholders and comfortable helping clients adopt Workday capabilities, data-led decision-making, automation and emerging AI-enabled functionality responsibly and effectively. Engagement delivery and governance Lead the end-to-end delivery of Workday implementation, enhancement and optimisation projects, ensuring engagements are delivered to agreed scope, quality, timeline and budget expectations. Own and maintain robust project governance, including plans, RAID management, status reporting, decision tracking, change control, dependency management and delivery assurance inputs. Client leadership and stakeholder management Act as a trusted delivery partner and primary point of contact for client stakeholders throughout the engagement lifecycle. Build and maintain strong relationships with client sponsors, programme leaders, HR, Finance, IT and operational stakeholders. Commercial, risk and quality management Manage engagement commercials, including forecast, budget, profitability, resource demand, scope control and change management within agreed governance. Ensure delivery quality through effective governance, review points, risk management, assurance activity and adherence to Workday and Capgemini delivery methods. Team leadership and practice contribution Lead, motivate and coordinate diverse delivery teams across onshore, nearshore and offshore locations. Create clarity for teams by setting expectations, managing workload, removing blockers and promoting collaborative ways of working. Your skills and experience Proven experience leading technology or Workday implementation engagements in a consultancy or professional services environment. Current Workday Services Partner certification as an Engagement Manager/Project Manager Strong understanding of Workday delivery lifecycles, deployment methodologies and the practical realities of delivering HCM, Finance, Payroll, Recruiting or broader Workday programmes. Demonstrable experience managing scope, plans, resources, budgets, risks, issues, dependencies, quality standards and profitability targets. Ability to lead diverse project teams and coordinate activity across functional, technical, data, testing, change and deployment workstreams. Strong client-facing skills, with the confidence to engage senior stakeholders, manage expectations and translate delivery complexity into clear business language. Commercial awareness and experience supporting statements of work, change control, delivery estimates, governance reporting and project financial management. Excellent communication, facilitation, problem-solving and organisational skills, with a structured and proactive approach to delivery leadership. Experience working across onshore, nearshore and offshore delivery models with multi-disciplinary and geographically distributed teams. A practical, inclusive and outcome-focused leadership style, with a willingness to coach others and contribute to the wider practice. Desirable experience Experience managing complex or multi-workstream Workday programmes, including senior stakeholder governance and delivery recovery activity. Experience supporting pre-sales, bid responses, solution proposals, mobilisation planning, commercial shaping or client demonstrations. Awareness of Workday HCM, Finance, Payroll, Recruiting, Talent, Absence, Time Tracking, Integrations, Security, Reporting, Extend or broader enterprise architecture considerations. Understanding of responsible AI adoption in HR and Finance transformation, including data readiness, governance, explainability, adoption and change considerations. Professional project or programme management qualification such as PRINCE2, PMP, MSP, Agile or equivalent practical delivery experience. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? Shape Your Path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Aug 24, 2026
Full time
# Workday Project ManagerBirmingham, Glasgow, London, Manchester, WorthingApply for this job Permanent Experienced Professionals SaaS Solutions ID 507603-en\_GB About the job you're considering We are looking for an experienced Workday Engagement Manager to join our growing Workday Practice and lead the successful delivery of Workday engagements for our clients. This is a client-facing delivery leadership role for someone who combines strong project and programme management capability with commercial awareness, stakeholder leadership and a practical understanding of Workday delivery. You will take accountability for the delivery of Workday engagements, working with client sponsors, delivery leaders, functional and technical teams, commercial stakeholders, and account teams to deliver high-quality outcomes. You will also contribute to the continued growth of our Workday capability by supporting pre-sales activity, strengthening delivery governance, developing reusable delivery assets, and sharing knowledge across the practice. Your Role As a Workday Engagement Manager, you will act as the primary delivery lead for Workday implementation, enhancement and optimisation engagements. You will manage the end-to-end delivery lifecycle, create the conditions for effective project execution, and ensure that scope, timeline, budget, quality, risk, commercial performance and client satisfaction are actively managed throughout the engagement. You will be expected to bring a modern consulting mindset: outcome-focused, commercially aware, structured in delivery, confident with senior stakeholders and comfortable helping clients adopt Workday capabilities, data-led decision-making, automation and emerging AI-enabled functionality responsibly and effectively. Engagement delivery and governance Lead the end-to-end delivery of Workday implementation, enhancement and optimisation projects, ensuring engagements are delivered to agreed scope, quality, timeline and budget expectations. Own and maintain robust project governance, including plans, RAID management, status reporting, decision tracking, change control, dependency management and delivery assurance inputs. Client leadership and stakeholder management Act as a trusted delivery partner and primary point of contact for client stakeholders throughout the engagement lifecycle. Build and maintain strong relationships with client sponsors, programme leaders, HR, Finance, IT and operational stakeholders. Commercial, risk and quality management Manage engagement commercials, including forecast, budget, profitability, resource demand, scope control and change management within agreed governance. Ensure delivery quality through effective governance, review points, risk management, assurance activity and adherence to Workday and Capgemini delivery methods. Team leadership and practice contribution Lead, motivate and coordinate diverse delivery teams across onshore, nearshore and offshore locations. Create clarity for teams by setting expectations, managing workload, removing blockers and promoting collaborative ways of working. Your skills and experience Proven experience leading technology or Workday implementation engagements in a consultancy or professional services environment. Current Workday Services Partner certification as an Engagement Manager/Project Manager Strong understanding of Workday delivery lifecycles, deployment methodologies and the practical realities of delivering HCM, Finance, Payroll, Recruiting or broader Workday programmes. Demonstrable experience managing scope, plans, resources, budgets, risks, issues, dependencies, quality standards and profitability targets. Ability to lead diverse project teams and coordinate activity across functional, technical, data, testing, change and deployment workstreams. Strong client-facing skills, with the confidence to engage senior stakeholders, manage expectations and translate delivery complexity into clear business language. Commercial awareness and experience supporting statements of work, change control, delivery estimates, governance reporting and project financial management. Excellent communication, facilitation, problem-solving and organisational skills, with a structured and proactive approach to delivery leadership. Experience working across onshore, nearshore and offshore delivery models with multi-disciplinary and geographically distributed teams. A practical, inclusive and outcome-focused leadership style, with a willingness to coach others and contribute to the wider practice. Desirable experience Experience managing complex or multi-workstream Workday programmes, including senior stakeholder governance and delivery recovery activity. Experience supporting pre-sales, bid responses, solution proposals, mobilisation planning, commercial shaping or client demonstrations. Awareness of Workday HCM, Finance, Payroll, Recruiting, Talent, Absence, Time Tracking, Integrations, Security, Reporting, Extend or broader enterprise architecture considerations. Understanding of responsible AI adoption in HR and Finance transformation, including data readiness, governance, explainability, adoption and change considerations. Professional project or programme management qualification such as PRINCE2, PMP, MSP, Agile or equivalent practical delivery experience. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? Shape Your Path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Configuration Manager (Service Asset & Configuration Management - SACM) Position Description At CGI, we help some of the UK's most critical organisations operate with confidence by delivering secure, resilient, and well-governed IT services. As a Configuration Manager, you'll play a vital role in ensuring the integrity of service assets and configuration data that underpin business-critical operations. Joining our growing Service Management community, you'll lead the governance and continual improvement of Service Asset & Configuration Management (SACM), working with clients, suppliers, and technical teams to strengthen service quality, compliance, and operational resilience. You'll have the opportunity to influence best practice, drive meaningful improvements, and develop your career in a collaborative environment where your expertise makes a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is hybrid but based from our Bridgend office (3 days a week in office). Your future duties and responsibilities As a Configuration Manager, you will lead the delivery and governance of the Service Asset & Configuration Management (SACM) function, ensuring the Configuration Management Database (CMDB) remains accurate, trusted, and aligned to business and operational needs. You'll work across internal teams, customers, and third-party suppliers to establish consistent configuration management practices, maintain robust governance, and support the successful delivery of secure, high-quality services. You'll play a key role in driving continual improvement across configuration and asset management processes, strengthening data quality, supporting service transition, and ensuring audit readiness across complex IT and Operational Technology (OT) environments. Your expertise will help enhance operational resilience, support regulatory compliance, and enable informed decision-making through accurate configuration data. Key responsibilities: • Lead & Govern the Service Asset & Configuration Management (SACM) function across supported services. • Maintain & Improve the accuracy, integrity, and maturity of the CMDB. • Coordinate & Collaborate with customers, delivery teams, and third-party suppliers to ensure consistent SACM practices. • Drive & Enhance continual improvement initiatives across configuration management and data governance. • Support & Assure service transition activities through effective configuration control. • Monitor & Report on CMDB health, configuration compliance, KPIs, and service performance. • Manage & Validate software and hardware asset information to support operational excellence. • Assess & Mitigate configuration risks while ensuring compliance with governance frameworks and standards. • Prepare & Support internal and external audits, regulatory assessments, and compliance activities, including CNI and CAF requirements. • Champion & Embed best practices in configuration management across federated and multi-supplier environments. Required qualifications to be successful in this role You'll bring proven experience delivering Service Asset & Configuration Management within complex enterprise environments, with a strong understanding of IT service management, governance, and CMDB best practices. You'll be comfortable working across multiple stakeholders and suppliers, using your analytical and organisational skills to drive process improvement, strengthen data quality, and support secure, compliant service delivery. Essential qualifications and experience: • Proven experience managing Service Asset & Configuration Management (SACM) processes. • Strong knowledge of Configuration Management Database (CMDB) governance and administration. • Experience working within ITIL service management environments. • Understanding of software and hardware asset management principles. • Experience supporting service transition, change, and release processes. • Strong knowledge of configuration governance, audit, and compliance requirements. • Experience working across multi-supplier or federated service environments. • Ability to produce meaningful reports, metrics, and data quality insights. • Excellent stakeholder management and communication skills. • Understanding of regulatory frameworks, including Critical National Infrastructure (CNI) and Cyber Assessment Framework (CAF) requirements. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
Configuration Manager (Service Asset & Configuration Management - SACM) Position Description At CGI, we help some of the UK's most critical organisations operate with confidence by delivering secure, resilient, and well-governed IT services. As a Configuration Manager, you'll play a vital role in ensuring the integrity of service assets and configuration data that underpin business-critical operations. Joining our growing Service Management community, you'll lead the governance and continual improvement of Service Asset & Configuration Management (SACM), working with clients, suppliers, and technical teams to strengthen service quality, compliance, and operational resilience. You'll have the opportunity to influence best practice, drive meaningful improvements, and develop your career in a collaborative environment where your expertise makes a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is hybrid but based from our Bridgend office (3 days a week in office). Your future duties and responsibilities As a Configuration Manager, you will lead the delivery and governance of the Service Asset & Configuration Management (SACM) function, ensuring the Configuration Management Database (CMDB) remains accurate, trusted, and aligned to business and operational needs. You'll work across internal teams, customers, and third-party suppliers to establish consistent configuration management practices, maintain robust governance, and support the successful delivery of secure, high-quality services. You'll play a key role in driving continual improvement across configuration and asset management processes, strengthening data quality, supporting service transition, and ensuring audit readiness across complex IT and Operational Technology (OT) environments. Your expertise will help enhance operational resilience, support regulatory compliance, and enable informed decision-making through accurate configuration data. Key responsibilities: • Lead & Govern the Service Asset & Configuration Management (SACM) function across supported services. • Maintain & Improve the accuracy, integrity, and maturity of the CMDB. • Coordinate & Collaborate with customers, delivery teams, and third-party suppliers to ensure consistent SACM practices. • Drive & Enhance continual improvement initiatives across configuration management and data governance. • Support & Assure service transition activities through effective configuration control. • Monitor & Report on CMDB health, configuration compliance, KPIs, and service performance. • Manage & Validate software and hardware asset information to support operational excellence. • Assess & Mitigate configuration risks while ensuring compliance with governance frameworks and standards. • Prepare & Support internal and external audits, regulatory assessments, and compliance activities, including CNI and CAF requirements. • Champion & Embed best practices in configuration management across federated and multi-supplier environments. Required qualifications to be successful in this role You'll bring proven experience delivering Service Asset & Configuration Management within complex enterprise environments, with a strong understanding of IT service management, governance, and CMDB best practices. You'll be comfortable working across multiple stakeholders and suppliers, using your analytical and organisational skills to drive process improvement, strengthen data quality, and support secure, compliant service delivery. Essential qualifications and experience: • Proven experience managing Service Asset & Configuration Management (SACM) processes. • Strong knowledge of Configuration Management Database (CMDB) governance and administration. • Experience working within ITIL service management environments. • Understanding of software and hardware asset management principles. • Experience supporting service transition, change, and release processes. • Strong knowledge of configuration governance, audit, and compliance requirements. • Experience working across multi-supplier or federated service environments. • Ability to produce meaningful reports, metrics, and data quality insights. • Excellent stakeholder management and communication skills. • Understanding of regulatory frameworks, including Critical National Infrastructure (CNI) and Cyber Assessment Framework (CAF) requirements. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
Select how often (in days) to receive an alert: Solutions Architect Department: INFORMATION TECHNOLOGY City: London Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, andaccess control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry. This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy. The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform. Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume. Key interfaces include Enterprise Data, Enterprise Platforms & Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors. RESPONSIBILITIES Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning. Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns). Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities. Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models. Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases. Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration. Define architecture for the semantic layer and self-serve analytics infrastructure. Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it. Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics. Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms & Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance. Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards. Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g.,SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions). Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions. Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution. Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs. Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness. Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns. Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed. Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions. PERSONAL PROFILE Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation. Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies. Proven implementation of data security (encryption, RBAC, column/row-level security, data masking). Strong understanding of ingestion and pipeline architecture patterns for diverse source systems. Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate. Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery. Experience working within a centralised architecture function that engages flexibly with delivery squads. Ability to communicate architectural decisions to both technical and non-technical stakeholders. Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial. Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness. Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.
Aug 24, 2026
Full time
Select how often (in days) to receive an alert: Solutions Architect Department: INFORMATION TECHNOLOGY City: London Location: GB INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Data Platform Architect is accountable for the technical architecture of the enterprise data platform, ensuring it meets the demands of a growing data estate while maintaining performance, cost efficiency, security, and alignment with enterprise architecture standards. This role will be expected to own the internal technical architecture (compute and storage design, ingestion framework patterns, data modelling standards, andaccess control architecture, platform performance and capacity planning, and establishing architectural authority, documenting design decisions, and ensuring knowledge retention within Burberry. This role defines the architecture, sets the standards, provides design governance, and ensures what is built is consistent, scalable, and aligned to the enterprise technology strategy. The architect participates in cross-functional squads where architectural input is required, providing design guidance for complex data initiatives. ACCOUNTABILITY BOUNDARIES AND KEY INTERFACES Accountable for platform architecture, standards, technical guardrails, architectural roadmap and design assurance for the enterprise data platform. Not accountable for day-to-day platform operations or individual data product delivery, but accountable for the architectural standards those teams consume. Key interfaces include Enterprise Data, Enterprise Platforms & Operations, Data Governance, Cyber Security, Solution Architecture, MLOps/AI teams and strategic technology vendors. RESPONSIBILITIES Design and maintain the platform's technical architecture, including compute/storage design, ingestion frameworks, access control, performance tuning, and capacity planning. Define and maintain architectural standards and guardrails (naming conventions, environment management, deployment pipelines, partitioning strategies, and cost optimisation patterns). Own platform cost modelling and FinOps governance, defining cost allocation patterns and identifying optimisation opportunities. Align with the Data Senior Solution Architect and Data Solution Architects to ensure consistency with enterprise data architecture and models. Translate architectural direction into practical engineering guidance for Data Platform Engineers and Data Engineers, ensuring teams can implement within defined standards without requiring bespoke architectural intervention for standard use cases. Design data ingestion architecture (batch, micro-batch, and streaming) with clear boundaries for system-to-system integration. Define architecture for the semantic layer and self-serve analytics infrastructure. Provide input to data squads for complex data products and support Data Product Managers and Data Engineers where architectural complexity requires it. Ensure architecture supports emerging requirements, including agentic AI data infrastructure, MLOps productionisation, and advanced analytics. Collaborate with the Senior Manager, Data Platform Engineering (within the Enterprise Platforms & Operations team) to ensure platform operations are aligned to the target architecture, providing feedback on feasibility and translating architectural decisions into implementable guidance. Collaborate with the Senior Manager, Data Engineering (within the Enterprise Data team) to ensure data engineering work follows defined patterns and standards. Own the data platform roadmap from an architectural perspective, defining how the platform evolves over time (e.g.,SAP BW transition/retirement path, Databricks maturation, Datasphere integration layer decisions). Contribute to enterprise architecture governance forums, representing data platform considerations in broader technology decisions. Provide architectural input to vendor and tooling decisions, evaluating technology options and providing recommendations for platform evolution. Maintain comprehensive documentation of design decisions, patterns, standards, and trade-offs. Define non-functional platform architecture standards covering resilience, backup/restore, disaster recovery, observability, service levels, auditability and operational readiness. Define platform security and privacy architecture in partnership with Cyber Security and Data Governance, including PII handling, access recertification, audit logging and retention patterns. Establish architecture decision records, exception/waiver processes and design scorecards so deviations from platform standards are visible, time-bound and governed. Maintain platform adoption, performance, cost and standards-compliance metrics, using them to guide roadmap priorities and architecture governance decisions. PERSONAL PROFILE Deep expertise in Databricks (Unity Catalog, Delta Lake, Spark, Databricks SQL) or equivalent Lakehouse platforms, including administration, cost management, and performance optimisation. Strong understanding of cloud-native architecture principles, cost models, and practical experience with CI/CD pipelines and environment strategies. Proven implementation of data security (encryption, RBAC, column/row-level security, data masking). Strong understanding of ingestion and pipeline architecture patterns for diverse source systems. Experience with SAP data landscapes (BW, Datasphere, S/4HANA data flows) is highly desirable given the Burberry technology estate. Experience defining architectural standards and patterns that engineering teams implement and comfortable setting direction without hands-on delivery. Experience working within a centralised architecture function that engages flexibly with delivery squads. Ability to communicate architectural decisions to both technical and non-technical stakeholders. Experience establishing architectural authority in environments transitioning from outsourced to in-house ownership is beneficial. Experience defining non-functional requirements and architecture patterns for enterprise-grade resilience, observability, disaster recovery, data lifecycle management and operational readiness. Experience using architecture decision records, design authorities, exception management and measurable standards adoption to embed architectural governance without slowing delivery.
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This is a business-critical role supporting FIS and Risk Intelligence Services (RIS) Operations. HMRC's Sensitive Collection capability provides both FIS and RIS operational investigation and intelligence officers with interdiction and evidential gathering opportunities gained through the lawful interception of criminals' communications. It also provides an unparalleled insight into criminal intent and behaviour, which is used to drive tactical operational activity and inform HMRC's Serious Fraud and Tactical Priorities. HMRC's Sensitive Collection mission sits within CODE and is responsible for the Targeted Interception (TI) of communications relating to HMRC's most serious and organised crime operations, working closely with other Law Enforcement Agencies (LEAs) and other key internal and external partners to tackle emerging threats and develop new capabilities and methodologies to investigate the most serious and organised crime. HMRC Sensitive Collection operates at the very front end of covert and sensitive collection of criminal communications, working within the Investigatory Powers Act 2016 legislation. Job description Would you enjoy working in an innovative, exciting and interesting, covert and sensitive area of work where individual contributions have real time outcomes? Are you a self-motivated team player, excellent at problem solving, capable of making timely decisions and reacting quickly to changing priorities? Does working within covert operations using the most intrusive tactics and technically advanced capabilities interest you? If so, this might be the role for you! Sensitive Collection is an extremely dynamic, demanding and highly sensitive work area and you will be expected to react quickly to changing priorities and work flexibly. The role of the Case Manager involves operational delivery to tackle serious organised crime and mitigate risk in a challenging environment. Case Managers play an integral and leading role in the fight against serious organised crime. You will work to exploit all relevant information from the interception of communications to produce actionable and timely intelligence so that HMRC can continue to disrupt organised criminals who pose the greatest risk to the United Kingdom. Whether it is identifying and disseminating timely intelligence around smuggled cigarettes, alcohol, cash or identifying the activities of an Organised Crime Group, Professional Money Launderer, or an opportunity to identify a person of significant interest; the input of Case Managers ensures that when HMRC operational or intelligence teams deploy, they achieve the greatest impact and value in support of HMRC Serious Organised Criminal investigations. You can expect a varied and fulfilling career within this business area, with no two days ever being quite the same. Your work will frequently be crucial in obtaining impressive results that often make the headlines and your role will be integral in the disruption of serious and organised crime in the United Kingdom and beyond. Person specification The responsibilities of Case Managers will include but are not restricted to: Defining, leading, and developing the Sensitive Collection strategy in response to operational and tactical requirements. Proactively leading the development of the Targeted Intercept operation. Assessing, analysing, managing, progressing, and disseminating live and critical TI product while directing operational teams where appropriate. Ongoing management of threat and risks related to collected intelligence. Leading, delegating, and working closely with other teams in Sensitive Collection within an analysis cell. Liaising and engaging with a range of internal and external stakeholders including Covert Operations Management Unit, Digital Forensics, Cyber and Law Enforcement Partners including the UK Intelligence Community where necessary to support the progression of the case strategy. Drafting warrants and other documentation to a professional standard. Providing support to colleagues and new entrants in support of their training and professional development. Additionally, it would be desirable if applicants have: Sound management skills; Possess high levels of self-motivation; Good interpersonal skills to work effectively with cross government colleagues; Good verbal and written communication skills; A demonstrable knowledge and practical application in the use of material relating to, or associated to, communications data across a breadth of communications methods. Essential Criteria: BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation/Investigation) BTEC level 3 Advanced Diploma in Enforcement (Intelligence) BTEC level 4 in Counter Fraud Intelligence Specialist Level 4 Diploma - Accredited Counter-Fraud Manager Level 4 Diploma - Accredited Counter-Fraud Specialist/Officer University of Portsmouth CFPAB Accredited Counter Fraud Specialist University of Northumbria CFPAB Accredited Counter Fraud Specialist University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist (RIS) PIP2 qualification, where candidates have completed the HMRC FIS/RIS associated Foundation training programme (see OSAN 375), and passed the relevant training assessment period. Current PIP2 Status - You must hold a current and active PIP2 (Investigator) accreditation issued by a recognised UK law enforcement body (e.g. the College of Policing or NCA). If your accreditation is inactive, it must not have lapsed more than 24 months prior to your application, and you must be able to demonstrate relevant operational experience in managing or conducting serious and complex investigations. Successful candidates with PIP2 status, will still be required to complete HMRC's core learning programme and achieve Authorised Officer status through further classroom and practical training which will involve regular travel. Additionally, applicants must have: Experience and knowledge of progressing an investigation by analysing multiple sources of data to come to an informed decision. Additional Information - PIP2 PIP2 Applicants applying from other Government departments must be willing to attend and pass the Accelerated Pathway Training course to obtain the Accredited Counter Fraud Specialist qualification. The Accelerated Pathway is an intensive 4-week residential training course. Prior to the course, you will be given a workbook and guided learning. The course involves a day-one test and an assessed final exercise (FINEX). The Accelerated Pathway is a pass/fail programme. Where an individual does not successfully complete the pathway, HMRC will explore appropriate alternative options, which may include alternative duties or consideration under probation arrangements, depending on individual circumstances. Additional Security Information This role requires the successful candidates to hold or be willing to hold Developed vetting (DV) Clearance and enhanced checks. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Psychological Resilience Assessment Successful applicants must be prepared to undertake a Psychological Resilience Assessment, consisting of an online personality and cognitive ability psychometric test and a face-to-face psychological interview with a qualified psychological practitioner. These are an integral aspect of the assessment process and are designed to ascertain suitability and assess psychological resilience to meet the requirements of this demanding role. If successful in being appointed, you will be required to attend and engage fully in annual psychological well-being and resilience support. Training Authorised Officer Course is required. All appointments will be subject to the successful completion of a pass or fail six-month training assessment period (TAP). FIS CODE (Sensitive Collection) will invest in you by providing a bespoke Fundamentals training course consisting of a mixture of online and classroom-based training that will take place in London, Manchester and Kent with the remaining time spent training in post with an allocated mentor. This training is unique to SC and will be supported by experienced managers . click apply for full job details
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Aug 22, 2026
Full time
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a People Manager to be part of making this happen, based in our Newcastle HQ office, UK. Position Overview and Objective We are seeking a dynamic People Manager to support our Go-to-Market (GTM) organisation across the EMEA region. This role is a critical partner to senior leaders, people managers and employes across our Go-to-Market organization, helping enable business growth through thoughtful people strategy, strong leadership partnership, and scalable talent programs. Primary Responsibilities and Duties Strategic Business Partnership Partner with the VP, People on overall HR strategies and projects. Serve as a trusted advisor and strategic People partner to regional GTM leaders, enabling execution of business strategy through effective workforce planning, org design, talent development, and change leadership. Proactively identify people-related risks and opportunities and partner with leaders to develop and implement solutions that support growth, performance, and engagement. Demonstrate strong revenue and GTM acumen by partnering with leaders on capacity planning, productivity, incentive implications, and organizational tradeoffs. Collaborate and communicate with HR team and other appropriate stakeholders to ensure execution of HR Integration Strategy related to mergers and acquisitions. Advise on UK and EMEA employment law practices in partnership with internal and external council. Practice on Disciplinary and Grievance Procedures. Support change management initiatives tied to GTM transformation, including role clarity, operating model shifts, territory changes, and scaling leaders through growth. Talent & Performance Enablement Partner with leaders, VP, People and HR COEs to build and execute talent strategies, including hiring plans, succession planning, leadership development, and capability building across GTM functions. Lead and support performance management processes locally. Coach senior leaders on effective people leadership, difficult conversations, and employee relations matters with consistency and sound judgment. Guide and coach leaders through employee relations matters while mitigating risk and operating within our core values and culture tenets. Program Design & Execution Collaborate closely with People team partners (Total Rewards, Talent Acquisition, People Operations, Finance) to ensure programs are aligned, compliant, and impactful. Use data and insights to measure outcomes, inform decisions, and continuously refine people strategies. Partner closely with Director of Global Compliance and other key stakeholders on compliance related projects and needs. Employee Experience & Culture Ensure fair, consistent application of policies, practices, and employment standards across geographies, in partnership with Legal. Support global employee engagement efforts and partner with leaders to address themes and improvement areas. Key Skills & Competencies Excellent time management and organizational skills. Understanding of productivity signals to inform people decisions. Executive Presence - Comfortable influencing Directors/C-suite with confidence, clarity, and sound judgment. Change & Ambiguity Management - Thrives in fast-moving, evolving environments with incomplete information. Data-Informed Decision Making - Uses people and business data to drive insights, recommendations, and prioritization. Coaching Capability - Proven ability to elevate frontline and senior leaders through effective coaching. Strong problem-solving skills - self-motivated/driven. Interpersonal savvy and ability to relate effectively with a wide variety of customers. Creativity. Influencing without authority. Problem Solving Judgment & Risk Assessment - Balances employee experience, speed, and compliance. Communication. Minimum Qualifications 5+ years of progressive HR/People Business Partner experience, including direct support of senior leaders in a complex, fast-growing organization. Strong practical command of UK employment legislation and the ACAS Code of Practice on Disciplinary and Grievance Procedures. Demonstrated experience supporting Go-to-Market, and/or revenue-generating teams. Proven ability to influence, coach, and challenge senior leaders with confidence and credibility. Experience supporting a workforce distributed across a multi-country EMEA environment. Preferred Qualifications Bachelor's Degree or equivalent experience. Proficiency in MS Office applications. Prior experience in technology, SaaS, or high-growth environments. Experience leading and executing on projects related to overall people strategy. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2025), and Kununu Top Company - Germany (2025). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organisations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. Compensation and Benefits All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities. Please let us know if you require any accommodations by emailing . If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations.
Aug 22, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We're looking for a People Manager to be part of making this happen, based in our Newcastle HQ office, UK. Position Overview and Objective We are seeking a dynamic People Manager to support our Go-to-Market (GTM) organisation across the EMEA region. This role is a critical partner to senior leaders, people managers and employes across our Go-to-Market organization, helping enable business growth through thoughtful people strategy, strong leadership partnership, and scalable talent programs. Primary Responsibilities and Duties Strategic Business Partnership Partner with the VP, People on overall HR strategies and projects. Serve as a trusted advisor and strategic People partner to regional GTM leaders, enabling execution of business strategy through effective workforce planning, org design, talent development, and change leadership. Proactively identify people-related risks and opportunities and partner with leaders to develop and implement solutions that support growth, performance, and engagement. Demonstrate strong revenue and GTM acumen by partnering with leaders on capacity planning, productivity, incentive implications, and organizational tradeoffs. Collaborate and communicate with HR team and other appropriate stakeholders to ensure execution of HR Integration Strategy related to mergers and acquisitions. Advise on UK and EMEA employment law practices in partnership with internal and external council. Practice on Disciplinary and Grievance Procedures. Support change management initiatives tied to GTM transformation, including role clarity, operating model shifts, territory changes, and scaling leaders through growth. Talent & Performance Enablement Partner with leaders, VP, People and HR COEs to build and execute talent strategies, including hiring plans, succession planning, leadership development, and capability building across GTM functions. Lead and support performance management processes locally. Coach senior leaders on effective people leadership, difficult conversations, and employee relations matters with consistency and sound judgment. Guide and coach leaders through employee relations matters while mitigating risk and operating within our core values and culture tenets. Program Design & Execution Collaborate closely with People team partners (Total Rewards, Talent Acquisition, People Operations, Finance) to ensure programs are aligned, compliant, and impactful. Use data and insights to measure outcomes, inform decisions, and continuously refine people strategies. Partner closely with Director of Global Compliance and other key stakeholders on compliance related projects and needs. Employee Experience & Culture Ensure fair, consistent application of policies, practices, and employment standards across geographies, in partnership with Legal. Support global employee engagement efforts and partner with leaders to address themes and improvement areas. Key Skills & Competencies Excellent time management and organizational skills. Understanding of productivity signals to inform people decisions. Executive Presence - Comfortable influencing Directors/C-suite with confidence, clarity, and sound judgment. Change & Ambiguity Management - Thrives in fast-moving, evolving environments with incomplete information. Data-Informed Decision Making - Uses people and business data to drive insights, recommendations, and prioritization. Coaching Capability - Proven ability to elevate frontline and senior leaders through effective coaching. Strong problem-solving skills - self-motivated/driven. Interpersonal savvy and ability to relate effectively with a wide variety of customers. Creativity. Influencing without authority. Problem Solving Judgment & Risk Assessment - Balances employee experience, speed, and compliance. Communication. Minimum Qualifications 5+ years of progressive HR/People Business Partner experience, including direct support of senior leaders in a complex, fast-growing organization. Strong practical command of UK employment legislation and the ACAS Code of Practice on Disciplinary and Grievance Procedures. Demonstrated experience supporting Go-to-Market, and/or revenue-generating teams. Proven ability to influence, coach, and challenge senior leaders with confidence and credibility. Experience supporting a workforce distributed across a multi-country EMEA environment. Preferred Qualifications Bachelor's Degree or equivalent experience. Proficiency in MS Office applications. Prior experience in technology, SaaS, or high-growth environments. Experience leading and executing on projects related to overall people strategy. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (), Best Places to Work - USA (), Great Place to Work - Canada (), Great Place to Work - UK (2025), and Kununu Top Company - Germany (2025). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organisations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. Compensation and Benefits All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities. Please let us know if you require any accommodations by emailing . If you require a reasonable accommodation for any part of the application or hiring process, you may make a request by calling the Arctic Wolf general contact number at 1- and asking to speak to Recruiting, or by emailing . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR"). Please note that, if applicable, an offer for employment will be conditioned on authorisation to receive software or technology controlled under these U.S. export control laws and regulations.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
Aug 22, 2026
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity The Head of AI will play a pivotal role on our executive leadership team, working in close partnership with both the innovation and technology teams to shape the strategic direction of the firm's key initiatives. You will be the catalyst of our partnership between our executive leaders and their teams, building and leading the execution of strategies that propel transformation of products and services through our AI innovation to ensure we are the most technologically sophisticated asset manager globally. This role demands a blend of technological understanding, strategic foresight, and Growth-oriented excellence as an approach to guide our firm in these next stages of transformation. You will report directly to the Chief Executive Officer and be a member of the firm's senior leadership team. You will have regular engagement with the firm's Board of Directors as well as with legal entity and fund boards. This is a diverse role, with essential factors that must be carefully considered when executing our broader strategy, including-but not limited to-security, risk management, finance, regulatory compliance, governance, and user best practices. It's how we enhance every relationship and provide a superior service, leveraging AI to deliver personalized insights and proactive solutions, enabling our clients to make more informed decisions and achieve their goals with greater confidence and efficiency - they are at the forefront of everything we do. The newly created Head of Department ensures that the firm leverages AI ethically and effectively to gain insights-improving investment research, enhancing client experiences, and optimizing operations. They establish frameworks for AI adoption, recognizing that instilling ethical AI methodologies with multiple lenses and a strong leadership vision is critical in our journey. This individual combines technical expertise in AI with a data-driven approach, understanding that data is our competitive advantage and demands the highest standards of accuracy, transparency, and trust. AI will be seamlessly embedded throughout our organization, empowering us to harness data at every level-ensuring we anticipate market trends, make informed decisions, and consistently stay ahead of the competition. Establishing the Head of AI role is not just a strategic decision-it's a necessity for our continued growth and leadership in the industry. We are fully committed to embedding this position at the core of our organization, ensuring you receive the focus and resources required for lasting impact. This is a responsibility we take seriously, and we are dedicated to upholding the highest standards as we advance our AI-driven future. We are setting the standard for innovation and excellence to become the most technologically sophisticated asset manager globally and so you will need to demonstrate a deep understanding of our clients, anticipating their needs and delivering tailored solutions that consistently exceed expectations. Key Responsibilities Driven Strategic Leadership: Serve as the driving force behind innovation by developing and implementing a cohesive AI and technology strategy that aligns with our aspirations. Be the key enabler who accelerates progress and ensures both short-term impact and long-term transformation through advanced artificial intelligence initiatives, driving results and turning vision into reality Innovation: Lead research and development initiatives to drive AI-powered innovation, continuously evaluating emerging artificial intelligence, learning prospects and strategically assessing their potential applications to advance our business objectives Advocacy and Thought Leadership: Serve as a thought leader and strategic ambassador for AI, representing to both internal and external stakeholders. Champion the adoption of advanced artificial intelligence technologies that propel our goals throughout the business and position the company at the forefront of AI-driven innovation within the investment industry Team Development: Build and mentor a high-performing AI and technology team, fostering an inclusive environment that encourages continuous learning and innovation. Support both individual growth and department objectives by equipping team members with advanced AI skills and expertise. Develop the next generation of AI leaders to drive the firm's future success Standards Development Oversight: Collaborate closely with wider technology, finance and risk teams to establish, implement, and uphold rigorous AI standards and best practices throughout product design and development and usage. Ensure consistency, quality, and ethical integrity in all AI-driven solutions Technology Infrastructure Insight: Apply a comprehensive understanding of technical infrastructure to guide the development and implementation of robust, scalable, and secure systems. Ensure the architecture effectively supports current and future AI initiatives and business needs Risk Management: Proactively identify and mitigate risks associated with AI technologies across the company. Implement comprehensive data security and privacy protocols tailored to AI systems, ensuring the protection of both company and customer data while maintaining ethical and responsible AI practices Data Management: Oversee the governance, quality, and integrity of data used in AI systems across the company. Implement robust data management in partnership with data engineering teams for protocols to ensure accuracy, security, and compliance, enabling responsible and effective use of data to power advanced AI initiatives. Cyber Security: Leverage your understanding of AI technologies to enforce robust processes, systems, and controls that proactively protect the firm against internal and external cybersecurity threats. Ensure continuous engagement with our cyber capabilities to maintain a strong and resilient security alignment. Relationship Management: Collaborate with leading AI technology providers to enhance our solutions, accelerate innovation, and secure a sustained competitive advantage. Financial Planning and Budget Management: Develop and manage the AI and technology budget, ensuring resources are strategically allocated to advance key AI initiatives. Leverage data-driven insights to maximize ROI, support innovation, and drive year-on-year improvements in efficiency and impact. Emerging Technology: Keep the firm at the forefront of technological advances in AI. Monitor industry trends (like new AI techniques, fintech innovations, or regulatory changes around AI) and evaluate their applicability to the firm. Lead innovation initiatives or pilot programs and assess ROI. Advocate for investments and capabilities where they can yield competitive advantage across the board. Clients Come First: Our clients are at the heart of everything we do-AI and technology are leveraged to ensure their experience and partnership always take priority, delivering personalized solutions and unwavering support regardless of market conditions. Understanding how we run our business is fundamental in providing the service they come to rely on us for. Required Qualifications Education: Master's in Computer Science, Data Science, Statistics, Engineering, or related quantitative field. Experience: 10+ years of experience in AI strategy and transformation with related technology roles, with at least 5 years in a leadership or managerial capacity. Extensive experience in senior transformation leadership and partnership, with a proven track record of strategic AI planning and execution, driving the successful adoption and integration of advanced artificial intelligence solutions across an organization. Demonstrated experience leading AI-driven research and development (R&D) initiatives, with a strong track record of bringing innovative products to market. Committed to continuous improvement and personal upskilling, consistently leading by example and fostering a culture of learning and advancement within the team. Proven experience in building and developing a high-performing team is essential-fostering a culture of collaboration and innovation to ensure we consistently deliver exceptional results for our clients through the effective use of AI and advanced technology Comprehensive understanding of how core technology disciplines-including software development, system architecture, and cybersecurity-interconnect and support the broader technology ecosystem within an organization. Exceptional leadership skills, with experience in building and nurturing high-performing teams Exceptional communication skills . click apply for full job details
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 22, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc
Gloucester, Gloucestershire
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 22, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 22, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Aug 22, 2026
Full time
Senior IT Operations Manager Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network. This is a hands-on senior leadership role responsible for shaping and delivering the organisation's IT strategy, while maintaining overall accountability for the day-to-day management and operational performance of the IT function. The role holder will assume end-to-end responsibility for the company's IT function, providing strategic and operational leadership across all technology services, infrastructure, networks, systems, applications, cybersecurity, and end-user support. They will ensure that technology capabilities are secure, resilient, scalable, and aligned with the organisation's business objectives. The successful candidate will lead both the IT team, establish and embed robust IT governance and change management processes, and take ownership of the organisation's cybersecurity programme, including leading the journey towards ISO 27001 accreditation. They will be accountable for service delivery, infrastructure performance, information security, technology risk management, and the development and execution of the long-term IT roadmap. Operating within a manufacturing environment, the role requires close collaboration with the organisation's parent company to ensure effective alignment, integration, and standardisation of IT services and strategic initiatives where appropriate. As a key member of the leadership team, the postholder will act as a trusted advisor and stakeholder to directors and senior business leaders, translating business requirements into technology solutions and ensuring IT investments deliver measurable business value. The Senior IT Operations Manager is a senior operational leadership position requiring an individual who can successfully balance strategic thinking with hands-on technical oversight. The right candidate will be equally comfortable resolving complex infrastructure challenges, leading and developing technical teams, and presenting technology strategy, risks, and opportunities to senior leadership. The Senior IT Operations Manager will be responsible for: IT Leadership and Direction Define and deliver the IT strategy aligned with overall business objectives and group direction across all technology services Act as the senior IT advisor to the leadership team, contributing to business planning and decision-making Develop a scalable and secure IT architecture to support future growth and international operations Drive continuous improvement across the organisation IT Infrastructure & Operations Responsible for the day-to-day performance, availability, and reliability of all IT infrastructure including networks, servers, end-user computing, cloud, VoIP, and connectivity services Ensure IT support services are delivered to agreed SLAs across all sites Oversee system maintenance, patching, upgrades, and capacity planning Supporting a complex engineering environment Own disaster recovery and business continuity planning, documentation, and regular testing Parent Company Integration & Change Management Act as the primary senior business stakeholder for IT integration and alignment activities with our parent company. Taking part in international IT team meetings and activities Design, implement, and embed a structured IT change management process from the ground up, ensuring it is adopted and followed consistently across the business Align the change management framework with parent company requirements where applicable, whilst protecting local operational continuity Cyber Security & ISO 27001 Lead the organisation's ISO 27001 accreditation programme from scoping through to certification Maintain and improve the day-to-day cyber security posture of the business Ensure alignment with international and parent company cybersecurity standards. Ensure disaster recovery, data protection, and business continuity plans are fit for purpose and regularly tested Manage compliance with relevant legal and regulatory requirements relating to IT systems and data Team Leadership & Development Lead, manage, and develop the IT team covering both support and network/infrastructure functions Set clear objectives, performance standards, and personal development plans for all team members Support the development of apprentices and longer-serving employees, building capability and reducing key-person dependency. Foster a proactive, service-oriented culture within the IT function Budget & Vendor Management Own and manage the IT budget, ensuring accurate forecasting and cost control Manage supplier and third-party relationships, holding vendors accountable for service quality and value Oversee procurement of IT systems, hardware, software, and services Why you should be our new Senior IT Operations Manager: 25 days holiday + Bank Holidays Company-wide performance-based annual bonus scheme Bupa Healthcare package + Life Assurance Enhanced Maternity/Paternity pay 5% Pension contributions Flexible holiday scheme
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Aug 22, 2026
Full time
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Aug 22, 2026
Full time
Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it. The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world class engineering team, and deliver production grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real. Responsibilities AI Strategy & Platform Architecture Define and own the multi year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone driven execution roadmap with measurable outcomes Develop architecture blueprints and end to end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end to end delivery of AI solutions across high complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human in the loop workflows, feedback loops, and production readiness criteria Manage cross functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on time, on budget execution Ensure all AI solutions meet production grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non technical audiences - including COO, CIO, and regulatory stakeholders Develop executive level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost to serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third party tooling, and outsourced delivery models Qualifications 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands on expertise in large language models including model selection, fine tuning, prompt engineering, retrieval augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design: Proven experience designing and deploying multi agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool use patterns, human in the loop workflows, and agentic safety at enterprise scale. AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership-training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker. Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores. Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents). Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems. Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large scale engineering organizations through build out and transformation. 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams. Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept. Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI. Track record of operating effectively in matrixed, cross functional organizations at the intersection of technology and operations. Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting. Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny. Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level. Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable. You are equally credible in a deep technical architecture review and a board level strategy discussion. You attract, develop, and retain strong technical talent - engineers want to work for you because they grow. You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you. You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each. Education Bachelor's degree required; Master's in CS, AI/ML, or related field preferred. What Success Looks Like Establish the AI engineering team and operating model - hire and structure a high performing team with clear roles, responsibilities, and a strong culture. Deliver 3+ production grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction). Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology. Define and align the multi year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation. Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle. Why This Role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems. Banking operations at this scale generate AI challenges that simply do not exist elsewhere - legacy system integration, regulatory auditability requirements, multi jurisdictional data constraints, and the need for explainability in consequential decisions. If you want to solve problems that matter and that are genuinely difficult, this is the role. Executive visibility and sponsorship. This role has CIO and COO level visibility, a clear organizational mandate, and the budget to execute without delay. Strategic partnerships. Collaborate directly with Google, Anthropic, and leading cloud AI providers to design and deploy core platform capabilities at scale. Equal Employment Opportunity Citi is an equal opportunity and affirmative action employer . click apply for full job details
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
Aug 22, 2026
Full time
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. Financial Leadership Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. Identify and manage financial risks, ensuring integration into the organization's risk register and adherence to appropriate mitigations. Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures. To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary. To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation's auditors and delivery of recommendations arising from the Audit process. To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House. Oversee the transactions, activities and processes of the external payroll provider. To monitor and advise on current and future tax legislation, with a view to optimisation. To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements. To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board. To oversee the payroll function to ensure employees are paid in an accurate and timely manner. To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised. Compliance and Risk Management Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders' requirements. To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees. To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance. Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees. Business Support Operations Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. Strategic Contribution Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. Provide financial and operational insights to inform strategic decision-making and long-term planning. Foster a culture of continuous improvement and financial accountability across the organisation. Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term. Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. Team and Stakeholder Engagement Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. People management and development Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended. Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development. Person Specification ACA/ACCA/CIMA Qualified, CPE up to date. Strong financial management experience at a similar level within the charity/not for profit sector A proven track record of leading, developing and inspiring small teams Experience of strategic business & financial planning, forecasting and budget management. Sound experience of producing month-end management accounts and audited year-end financial accounts Experience of managing and using financial systems A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation Experience of managing change and change programmes A track record of initiating, leading and managing associated risks Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally Confident IT skills; confident using Microsoft Office applications, especially Excel Experience designing and introducing new financial processes, procedures and reports Working knowledge of QuickBooks software advantageous Experience working with a Board of Trustees advantageous Understanding of Charity Commission and Companies House reporting requirements Project and/or professional services experience Understanding of Charity Law Experience of working in the not-for-profit sector Understanding and experience using the Charity Governance Code Experience in working with Charity SORP . click apply for full job details
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
Aug 22, 2026
Full time
IT Cyber Security Specialist / Cyber Security Engineer - CISSP, CEH, CCNA Security, Incident Response, Threat Monitoring, Vulnerability Management, Security Architecture, Azure, Windows Server Infrastructure. Permanent. London Hybrid. c.£90k - £100k + Bons +Benefits Global Law Firm seeks an experienced IT Cyber Security Specialist to join its Infrastructure Engineering team, supporting and continually improving cybersecurity across a global IT environment. Reporting to the Infrastructure Engineering Manager, you'll take ownership of cybersecurity controls and security architecture while working closely with Infrastructure Operations and other technology teams to identify vulnerabilities, respond to incidents and strengthen the firm's overall security posture. This is a hands-on technical role covering Cyber Security Engineering, Incident Response, Threat Monitoring, Vulnerability Management and Security Architecture (Infrastructure focussed) using tools such as MS Defender and MS Sentinel. You'll work across a complex infrastructure environment, identifying and mitigating security risks, supporting major cyber incidents and contributing to strategic security and infrastructure projects. You'll also help develop security awareness, business continuity capabilities and ongoing improvements to the firm's security controls. Key Responsibilities: Continuously review and improve the firm's cybersecurity posture from an infrastructure perspective and external security rating. Identify, assess and remediate vulnerabilities across hardware, software and infrastructure (Windows Server and Azure Cloud). Monitor emerging threats and lead or support Incident Response investigations and mitigation. Evaluate, test and recommend security enhancements, controls and threat prevention technologies. Identify security risks and exposures and develop measures to prevent future incidents. Lead CE+ accreditation and support security, risk and data protection requirements from a technical (Not GRC) perspective. Participate in and lead infrastructure lifecycle, security and technology projects. Provide 3rd Line / Major Incident support as a cybersecurity subject matter expert. Work with third-party suppliers and advise internal technical teams on security measures to resolve security and infrastructure issues. We're looking for experienced Cyber Security engineer with strong technical infrastructure knowledge and proven experience across incident response, threat monitoring and vulnerability management. You will possess: Extensive experience in a similar role blending Cyber Security with core Wintel Infrastructure and Azure cloud engineering. Strong knowledge of modern security architecture, threat prevention techniques and incident response. Strong Windows Server 2016/2019/2022 knowledge including Active Directory, DNS, DHCP, Intune, Group Policy, PKI, Entra and Azure SSO. Demonstrable experience across Cyber Security, Incident Response, Threat Monitoring and Vulnerability Management using tools such as MS Sentinel, MS Defender etc for threat hunting, vulnerability monitoring and security posture improvement. CISSP, CEH, CCNA Security, SC-100, SC200 or equivalent security certification. Experience designing, integrating and managing complex infrastructure and cloud solutions from a cyber security standpoint and advising technical infrastructure teams on security focussed designs and operations Strong communication skills with the ability to explain complex security issues to technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity across a complex international IT environment, combining hands-on security engineering, incident response and strategic infrastructure projects.
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
Aug 21, 2026
Full time
Job Title: Projects Administrator Location: Based in Pencoed or we are open to candidates working at our St Asaph office Salary: 28,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects administrator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: We're looking for a highly accurate individual with a keen eye for detail who enjoys a fast pace of work. You will play a key role in supporting our Engineers ensuring the smooth delivery of installations from start to finish. Excellent communication is essential as you'll need to communicate with internal and external stakeholders. You'll also be responsible for coordinating stock and documentation as well as managing engineers' diaries to schedule installations. Day-to-day activities include: Raising and managing purchase orders, ensuring stock is tracked and allocated to the correct projects Answering incoming calls to the Projects queue Managing all incoming and outgoing stock Coordinating engineer documentation - permits, job packs and completion photos Scheduling engineers' diaries and allocating resources across projects Working closely with the Billing and Finance team to meet strict invoicing deadlines and ensure all financial documentation is accurate and submitted on time Scheduling deliveries and site access for Engineering Providing day-to-day administrative support to the Projects Team Managers Skills / Experience: Microsoft office including Excel - knowledge of analysing data and Excel functions Previous use of CRM/PSA software Experience in a similar role within the data cabling, IT or telecoms industry (preferred) Stock management Benefits: Opportunities for professional growth and development. Staff Share Equity Scheme - your piece of the "Purple Pie" 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Your birthday off Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Project Operations Administrator, MSP Projects & Logistics Administrator, IT Project Coordinator, MSP Project Coordinator may also be considered for this role.
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
Aug 21, 2026
Full time
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
CooperGrey Recruitment Ltd
Cardiff, South Glamorgan
We are currently working exclusively with a successful specialist banking business in Cardiff. Reporting to Head of IT the role of IT Technical & Operations Manager is responsible for the secure, stable and efficient undertaking of the bank's technology operations. The responsibilities will include the workplace platform, core systems, cyber security trolling and the controlled adoption of approved AI-enabled technologies. Further responsibilities for IT Technical & Operations Manager Own and administer MS365 environment including Exchange Online, Sharepoint, Teams, OneDrive and Azure AD Maintain identity governance controls including MFA, condition access & access reviews Oversee configuration, user access management and integration of business systems Coordinate with platform providers, vendors and managed service partners to implement updates & changes Support the operation and configuration of security tooling including MS Defender, DMP & monitoring platforms Support the controlled adoption of MS Copilot, Copilot Studio and other AI enabled tools Act as the senior escalation point for complex technical queries and issues The Company: A successful specialist banking business offering highly competitive & niche lending and savings products The Person: 5 years experience in IT infrastructure, systems administration and/or operational IT roles Strong hands-on experience administering MS 365 & Azure Active Directory environments Experienced in managing/integrating business systems and enterprise applications Good understand of cyber security including experience with MS Defender technologies Ideally experienced in working within regulated or security sensitive environments Experience in supporting the safe adoption and governance of AI-enabled workplace tools Strong communication and stakeholder management skills Salary: £60k - £70k plus bonus, health, pension & 30 days holiday
Aug 21, 2026
Full time
We are currently working exclusively with a successful specialist banking business in Cardiff. Reporting to Head of IT the role of IT Technical & Operations Manager is responsible for the secure, stable and efficient undertaking of the bank's technology operations. The responsibilities will include the workplace platform, core systems, cyber security trolling and the controlled adoption of approved AI-enabled technologies. Further responsibilities for IT Technical & Operations Manager Own and administer MS365 environment including Exchange Online, Sharepoint, Teams, OneDrive and Azure AD Maintain identity governance controls including MFA, condition access & access reviews Oversee configuration, user access management and integration of business systems Coordinate with platform providers, vendors and managed service partners to implement updates & changes Support the operation and configuration of security tooling including MS Defender, DMP & monitoring platforms Support the controlled adoption of MS Copilot, Copilot Studio and other AI enabled tools Act as the senior escalation point for complex technical queries and issues The Company: A successful specialist banking business offering highly competitive & niche lending and savings products The Person: 5 years experience in IT infrastructure, systems administration and/or operational IT roles Strong hands-on experience administering MS 365 & Azure Active Directory environments Experienced in managing/integrating business systems and enterprise applications Good understand of cyber security including experience with MS Defender technologies Ideally experienced in working within regulated or security sensitive environments Experience in supporting the safe adoption and governance of AI-enabled workplace tools Strong communication and stakeholder management skills Salary: £60k - £70k plus bonus, health, pension & 30 days holiday
