NHS
Bath, Somerset
Apr 05, 2026
Full time
Band 4 Site Co-ordinator - Bath and North East Somerset We are looking for an enthusiastic, well motivated, experienced person for the role of Site Co-ordinator in Bath and North East Somerset. You will lead an established team of receptionists, over a number of local sites. The applicant will need to be flexible and adaptable, and able to travel between the sites as required. Travel expenses are paid. Main base is Bath NHS House, Bath. The post holder will need to be an excellent team player, they will be expected to organise cover for receptions or even provide reception cover themselves if the need arises to main the service. Although not an exhaustive list the role will also involve: Resource management and reporting, assisting in H&S risk assessments and assisting the Facilities Manager with the running of the sites. Liaison at local level with FM managed contractors and providers with building/site based leads. Front of house reception cover involving face to face contact with visitors and service users. Dealing with telephone enquiries and operating an electronic room booking system, and providing activity reports to the Facilities Manager when required. Managing / providing cashier services dealing directly with service users and staff. This is a 30 hours per week part-time position. 6 hours per day Monday to Friday. The 6 hours must be between 8am-3pm, working days to be negotiated at interview. Flexibility on start/finish times to meet the needs of the service on occasion is required. Main duties of the job To provide supervision of a team of receptionists and administrative support to 3 sites. Administration of the staff roster for sign off by the Facilities Manager. Diary management. Responsible for the day to day site coordination of staff/visitors/contractors. Assisting with site contractors including site inductions and keeping track of status of works and any issues, in liaison with other facilities staff. Provision of cashier services. Provision of reports e.g. Room bookings analysis etc. About us We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Job responsibilities Liaise with a wide range of stakeholders, both internal to the organisation and external, not exhaustive but including:Facilities staff, clinical teams on sites, service users and carers, contractors e.g. grounds, pest control, waste, building works etcOther Trust staff and teams eg payroll. Excellent communication skills, written and verbal, with a wide range of people, including outside agencies, sometimes requiring tact and persuasive skills where there may be barriers to understanding or agreement. Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. Interpret and advise on data and office management functions and implement relevant procedures. Consider line management issues and decide on a course of action to be taken. Day to Day line management: Carry out supervision sessions on a monthly basis. Undertake appraisals. Provide immediate guidance and assistance in problem solving. Agree/monitor absences in regard to Annual leave, flexi time, sickness. Workload management. Follow all AWP Policies including HR. Ensure that appropriate systems are developed and maintained to prompt bring forward information or follow-up that is required for meetings and projects etc. and for outstanding work that has been requested by a certain deadline. Set up and manage effective office management/filing systems to support the service delivery. Education 5 GCSEs at Grade C or above including Maths and English, or equivalent qualification, or proven relevant work experience Facilities, Business, or Administration specific qualification e.g. A-Level, Level 2/3+ NVQ/T-Level Experience and Knowledge Experience in relevant similar environment, knowledge of systems, admin and secretarial Experience and Knowledge Line management and supervisory experience Previous site management experience in an NHS / office environment. Skills Proficient in the use of Microsoft Office systems, including MS Word, MS Outlook, MS PowerPoint and MS Excel Experience Reviewing and completing H&S risk assessments Experience Knowledge of petty cash systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name £27,485 to £30,162 a yearpro rata, pay award pending
