Head of Operations Department: Welsh Water Employment Type: Permanent Location: Clydach Depot Description As Head of Operations, you will take overall responsibility for the operational delivery of the Dŵr Cymru Welsh Water contract. You will lead all operational areas, including direct delivery and reinstatement activities, through the line management of Operations Managers and Reinstatement Operations Managers. You will oversee subcontractor performance, ensure operational programmes are delivered safely and efficiently, and drive continuous improvement across all delivery areas. A crucial part of your role will be to own the operational safety of our delivery teams and ensure full compliance with all health, safety, welfare, and environmental requirements. You will work closely with the client to support the achievement of Outcome Delivery Incentives (ODIs), maintain the contract's committed SLAs, deliver consistently high levels of customer satisfaction, and ensure the contract achieves its P&L targets. You will also liaise closely with planning, customer, Streetworks, commercial, and safety advisors to ensure seamless programme delivery and effective client engagement. Key Responsibilities Provide overall leadership of all operational delivery areas within the Welsh Water contract. Line manage and develop Operations Managers and Reinstatement Operations Managers, ensuring clarity of roles, accountability and performance. Own the operational safety of all delivery teams, ensuring that risk is well managed and that safe systems of work are embedded in all activities. Oversee and manage subcontractor performance, ensuring safe, efficient, and cost-effective delivery. Ensure all work is carried out in full compliance with health, safety, welfare and environmental regulations. Liaise effectively with the Support Services Manager to ensure planning, customer, streetworks, commercial, and safety advisors are linked into and integrated seamlessly with delivery. Maintain compliance with Welsh Water technical standards and specifications and Network Plus quality systems. Work collaboratively with the client to deliver operational programmes that support achievement of ODI targets and committed SLAs. Ensure adequate levels of labour, materials, plant and subcontractor resources are maintained to meet client requirements. Monitor customer service standards, addressing any issues proactively and embedding a right-first-time approach. Engage directly with customers where required to resolve complex or escalated issues, ensuring that Welsh language preferences are respected. Take accountability for achieving contract P&L targets, including monitoring costs, productivity, and value recovery. Provide strong commercial awareness, supporting the commercial team in effective cost capture, billing, and reporting. Motivate, coach and develop teams, ensuring training needs are identified and delivered. Share best practice across operational areas, driving efficiency, performance and continuous improvement. Deputise for the Contract Director and input to NPS executive meetings / reports as required. Experience and Qualifications Proven senior leadership experience in utility operations (clean water preferred). Experience of managing large operational teams, including line management of managers. Strong experience in subcontractor management. Commercial acumen and a track record of delivering against P&L targets. Strong client-facing and collaborative working skills, with a track record of building positive relationships. Relevant qualifications and authorisations. Supervisor Street Works Qualification (NRSWA). Deep excavation knowledge and experience. Health & Safety qualification (e.g. SMSTS, NEBOSH, IOSH) - desirable. Excellent communication, leadership and people management skills. Awareness of and commitment to Welsh language and cultural requirements in service delivery. Proficiency in IT systems including Microsoft Word and Excel. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Nov 21, 2025
Full time
Head of Operations Department: Welsh Water Employment Type: Permanent Location: Clydach Depot Description As Head of Operations, you will take overall responsibility for the operational delivery of the Dŵr Cymru Welsh Water contract. You will lead all operational areas, including direct delivery and reinstatement activities, through the line management of Operations Managers and Reinstatement Operations Managers. You will oversee subcontractor performance, ensure operational programmes are delivered safely and efficiently, and drive continuous improvement across all delivery areas. A crucial part of your role will be to own the operational safety of our delivery teams and ensure full compliance with all health, safety, welfare, and environmental requirements. You will work closely with the client to support the achievement of Outcome Delivery Incentives (ODIs), maintain the contract's committed SLAs, deliver consistently high levels of customer satisfaction, and ensure the contract achieves its P&L targets. You will also liaise closely with planning, customer, Streetworks, commercial, and safety advisors to ensure seamless programme delivery and effective client engagement. Key Responsibilities Provide overall leadership of all operational delivery areas within the Welsh Water contract. Line manage and develop Operations Managers and Reinstatement Operations Managers, ensuring clarity of roles, accountability and performance. Own the operational safety of all delivery teams, ensuring that risk is well managed and that safe systems of work are embedded in all activities. Oversee and manage subcontractor performance, ensuring safe, efficient, and cost-effective delivery. Ensure all work is carried out in full compliance with health, safety, welfare and environmental regulations. Liaise effectively with the Support Services Manager to ensure planning, customer, streetworks, commercial, and safety advisors are linked into and integrated seamlessly with delivery. Maintain compliance with Welsh Water technical standards and specifications and Network Plus quality systems. Work collaboratively with the client to deliver operational programmes that support achievement of ODI targets and committed SLAs. Ensure adequate levels of labour, materials, plant and subcontractor resources are maintained to meet client requirements. Monitor customer service standards, addressing any issues proactively and embedding a right-first-time approach. Engage directly with customers where required to resolve complex or escalated issues, ensuring that Welsh language preferences are respected. Take accountability for achieving contract P&L targets, including monitoring costs, productivity, and value recovery. Provide strong commercial awareness, supporting the commercial team in effective cost capture, billing, and reporting. Motivate, coach and develop teams, ensuring training needs are identified and delivered. Share best practice across operational areas, driving efficiency, performance and continuous improvement. Deputise for the Contract Director and input to NPS executive meetings / reports as required. Experience and Qualifications Proven senior leadership experience in utility operations (clean water preferred). Experience of managing large operational teams, including line management of managers. Strong experience in subcontractor management. Commercial acumen and a track record of delivering against P&L targets. Strong client-facing and collaborative working skills, with a track record of building positive relationships. Relevant qualifications and authorisations. Supervisor Street Works Qualification (NRSWA). Deep excavation knowledge and experience. Health & Safety qualification (e.g. SMSTS, NEBOSH, IOSH) - desirable. Excellent communication, leadership and people management skills. Awareness of and commitment to Welsh language and cultural requirements in service delivery. Proficiency in IT systems including Microsoft Word and Excel. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: 20 Hours Weekly Permanent Part-Time Position Purpose summary: The Withdrawal Management Counsellor is responsible for providing direct clinical care to clients. Accountabilities: Role Specific Responsibilities Observe, record, assess and manage the behavior of residents who are intoxicated, in the state of withdrawal, and in crisis; monitor residents and record significant changes in their level of functioning. Provide physical care/procedures as outlined in policy and procedures or directed by Manager. Document admission and discharge data, client service plans and progress toward goals, and any other significant information relating to quality care. Formulate a comprehensive client service plan (including discharge) in collaboration with the client. Educate residents about the effects of chemical dependence and substance use, along with the process of recovery. Provide emotional support and information regarding treatment options and make appropriate referrals. Provide clients with individualized assessments as outlined in the Admission and Discharge and Assessment tools provided by the Ontario Substance Abuse Bureau. Communicate client response to procedures and activities, and report any changes or adverse effects to the Manager Provide individual and group counseling and facilitation and aftercare support and the provision of support, counseling and education to families and other client supports. Identify and refer all medical emergencies to the Emergency Department when necessary. Responsible for the contents, upkeep, and tidiness of the supply room - including toiletries, linen/towels, personal hygiene; ensure that clients have adequate supplies of personal items, including clothing. Responsible for helping clients to store, retrieve and secure their belongings throughout their stay. Perform regular rounds throughout the floor, including walking through the dormitory, bathrooms, and lounges. Perform the routine and emergent household tasks to maintain a clean and safe environment. Advise the Manager of equipment problems or programming needs Perform all necessary clerical duties, data entry, and report writing, answer the phone and relay messages as required Participate in Quality Assurance Program as requested by Manager As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Withdrawal Management Program Manager Health and Safety Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures. Work closely with security, identifying any safety and security needs. Responsible for the following, work in compliance with the Ontario Health & Safety Act and Regulations, use personal prescribed safety equipment and clothing as directed by the employer, report workplace hazards, dangers, injuries or illness, work in a manner as required by the employer, and report workplace injuries or illness. Responsible to follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual.Perform other position related duties as required. CRITICAL RELATIONSHIP MANAGEMENT: Internal: Work cooperatively with staff from various Centre of Hope departments. Participate in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training. External: Community, clients. MANAGERIAL/Technical Leadership RESPONSIBILITY: This position reports directly to the Withdrawal Management Manager or designate. WORKING CONDITIONS: The Supervisor will set the hours of work and work schedule. Normal hours of work - may vary as per operational requirements and responsibilities and includes a hour paid meal break where applicable. Normal location of work is at: 281 Wellington Street, London, ON N6B 2L4 and outreach locations. The above responsibilities must be discharged in accordance with the Salvation Army's Mission Statement, in a professional manner, exemplifying Christian Standards of conduct. education and experience Qualifications: Education, Qualifications and Certifications: Minimum two-year Community College or University Degree in a Health or Social Service Program, with an addiction concentration, or complimented by other recognized Addiction Studies. Valid CPR and First Aid Certificate and Crisis Intervention training Demonstrated observation, assessment, communication and effective withdrawal management skills Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Police Information Centre (CPIC) or through a local police detachment. May require screening through The Salvation Army Abuse Registry. Experience and Skilled Knowledge Requirements Minimum of one-year of prior related experience (within the last five years) in the field of addictions, Withdrawal Management experience is required Current and demonstrated knowledge in: + fundamental concepts and theories of addiction and mental health + pharmacology relevant to withdrawal management + relapse prevention; harm reduction and stages of change model Current experience and demonstrated skills in the following areas: + Interviewing and counseling in individual and group therapy with substance abuse and dual disorder clients + Utilizing standardized admission and discharge tools for assessment + Extensive knowledge of the community agencies and self-help groups that provide support to clients struggling with substance use and addiction + Good knowledge of critical physical, psychological, and social phases of alcoholism and drug addiction, and of withdrawal, including progression, stages, and symptoms + Computer skills specifically MS Office with an understanding of data collection and the Catalyst database. + Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Skills and Capabilities: Demonstrated ability to deal with people with substance use disorders in a supportive, non-judgmental manner, on both a one-on-one basis and as part of a team, Demonstrated ability to use sound judgment when making decisions. Excellent organizational skills, ability to follow detailed instructions. Demonstrated ability to maintain successful working relationships; and to deal with people in a pleasant, professional, and responsible manner. Strong oral and written communication skills. Self-motivated and disciplined. Maintain confidentiality in all matters pertaining to clientele and coworkers of The Salvation Army London Centre of Hope. Compensation: The target hiring range for this position is $28.89 to $29.32 with a maximum of $29.74.Placement in the salary range will be based
Nov 21, 2025
Full time
Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: 20 Hours Weekly Permanent Part-Time Position Purpose summary: The Withdrawal Management Counsellor is responsible for providing direct clinical care to clients. Accountabilities: Role Specific Responsibilities Observe, record, assess and manage the behavior of residents who are intoxicated, in the state of withdrawal, and in crisis; monitor residents and record significant changes in their level of functioning. Provide physical care/procedures as outlined in policy and procedures or directed by Manager. Document admission and discharge data, client service plans and progress toward goals, and any other significant information relating to quality care. Formulate a comprehensive client service plan (including discharge) in collaboration with the client. Educate residents about the effects of chemical dependence and substance use, along with the process of recovery. Provide emotional support and information regarding treatment options and make appropriate referrals. Provide clients with individualized assessments as outlined in the Admission and Discharge and Assessment tools provided by the Ontario Substance Abuse Bureau. Communicate client response to procedures and activities, and report any changes or adverse effects to the Manager Provide individual and group counseling and facilitation and aftercare support and the provision of support, counseling and education to families and other client supports. Identify and refer all medical emergencies to the Emergency Department when necessary. Responsible for the contents, upkeep, and tidiness of the supply room - including toiletries, linen/towels, personal hygiene; ensure that clients have adequate supplies of personal items, including clothing. Responsible for helping clients to store, retrieve and secure their belongings throughout their stay. Perform regular rounds throughout the floor, including walking through the dormitory, bathrooms, and lounges. Perform the routine and emergent household tasks to maintain a clean and safe environment. Advise the Manager of equipment problems or programming needs Perform all necessary clerical duties, data entry, and report writing, answer the phone and relay messages as required Participate in Quality Assurance Program as requested by Manager As required and as applicable, make suggestions that will improve efficiency, working conditions or procedures to the Withdrawal Management Program Manager Health and Safety Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures. Work closely with security, identifying any safety and security needs. Responsible for the following, work in compliance with the Ontario Health & Safety Act and Regulations, use personal prescribed safety equipment and clothing as directed by the employer, report workplace hazards, dangers, injuries or illness, work in a manner as required by the employer, and report workplace injuries or illness. Responsible to follow through on all safety and security procedures (including fire) as outlined in the policy and procedures manual.Perform other position related duties as required. CRITICAL RELATIONSHIP MANAGEMENT: Internal: Work cooperatively with staff from various Centre of Hope departments. Participate in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training. External: Community, clients. MANAGERIAL/Technical Leadership RESPONSIBILITY: This position reports directly to the Withdrawal Management Manager or designate. WORKING CONDITIONS: The Supervisor will set the hours of work and work schedule. Normal hours of work - may vary as per operational requirements and responsibilities and includes a hour paid meal break where applicable. Normal location of work is at: 281 Wellington Street, London, ON N6B 2L4 and outreach locations. The above responsibilities must be discharged in accordance with the Salvation Army's Mission Statement, in a professional manner, exemplifying Christian Standards of conduct. education and experience Qualifications: Education, Qualifications and Certifications: Minimum two-year Community College or University Degree in a Health or Social Service Program, with an addiction concentration, or complimented by other recognized Addiction Studies. Valid CPR and First Aid Certificate and Crisis Intervention training Demonstrated observation, assessment, communication and effective withdrawal management skills Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Police Information Centre (CPIC) or through a local police detachment. May require screening through The Salvation Army Abuse Registry. Experience and Skilled Knowledge Requirements Minimum of one-year of prior related experience (within the last five years) in the field of addictions, Withdrawal Management experience is required Current and demonstrated knowledge in: + fundamental concepts and theories of addiction and mental health + pharmacology relevant to withdrawal management + relapse prevention; harm reduction and stages of change model Current experience and demonstrated skills in the following areas: + Interviewing and counseling in individual and group therapy with substance abuse and dual disorder clients + Utilizing standardized admission and discharge tools for assessment + Extensive knowledge of the community agencies and self-help groups that provide support to clients struggling with substance use and addiction + Good knowledge of critical physical, psychological, and social phases of alcoholism and drug addiction, and of withdrawal, including progression, stages, and symptoms + Computer skills specifically MS Office with an understanding of data collection and the Catalyst database. + Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Skills and Capabilities: Demonstrated ability to deal with people with substance use disorders in a supportive, non-judgmental manner, on both a one-on-one basis and as part of a team, Demonstrated ability to use sound judgment when making decisions. Excellent organizational skills, ability to follow detailed instructions. Demonstrated ability to maintain successful working relationships; and to deal with people in a pleasant, professional, and responsible manner. Strong oral and written communication skills. Self-motivated and disciplined. Maintain confidentiality in all matters pertaining to clientele and coworkers of The Salvation Army London Centre of Hope. Compensation: The target hiring range for this position is $28.89 to $29.32 with a maximum of $29.74.Placement in the salary range will be based
UNIVERSITY HOSPITALS BRISTOL NHS FOUNDATION TRUST
Bristol, Gloucestershire
Band 5 Main area Orthopaedic Practitioner (Plaster technician) Grade Band 5 Contract Permanent: Full time / part time hours Hours Full time Part time 37.5 hours per week Job ref 387-S-5828-LH-A Site UHBW Town Bristol Salary Per annum, pro rata for part time roles. Closing 02/12/:59 As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust. Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this. Job overview Are you an experienced Orthopaedic Practitioner (Plaster Technician)? Would you like to work in an outstanding acute trust? Are you looking for variety, working in out-patients, inpatient ward areas and orthopaedic theatres? There really has never been a more exciting time to join us; University Hospitals Bristol NHS Foundation Trust and Weston Area Health NHS Trust have merged together to become one organisation. What is the role of an Orthopaedic Practitioner at UHBW? You must have a current British Orthopaedic Association casting qualification certificate and Association of Orthopaedic Practitioners registered. Working in out-patients, on the wards and in surgical theatres, making a valuable contribution to the multi-disciplinary team looking after orthopaedic patients. You will work across two hospitals at UHBW, the Bristol Royal Infirmary (BRI) treating our adult patients and at the Bristol Royal Hospital for Children (BRHC). The BRHC is a regional centre for paediatrics, providing specialist orthopaedic service for conditions such as Development Dysplasia of the Hip (DDH), Osteogenesis Imperfecta (OI) as well as being a dedicated paediatric trauma centre for the South West. Main duties of the job To be competent in the application, adjustment and removal of all types of casts as prescribed by a clinician. To participate in the assessment, planning and evaluation of care for the patient who is requiring casting or splinting referring to the clinician as required. Assess different initial conditions and provide advice to clinicians on appropriate course of action and materials to be used. Obtains informed consent from patients when carrying out programmes of care. Working for our organisation University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and maintain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge. Detailed job description and main responsibilities For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person specification Qualifications and Training Qualified Practitioner British Orthopaedic Association Registration with the BOA (E) • Work towards relevant university accredited post basic study programmes (D) Knowledege and exeperience Extensive experience of Trauma and Orthopaedic casting, functional bracing and musculoskeletal anatomy and physiology Broad knowledge and experience of clinical practice within a hospital environment and specialist clinical and technical knowledge in the application and removal of all types of casting and bracing Significant and relevant experience post qualification Experience of working as a part of a multidisciplinary team covering various departments within adult and children services Experience of teaching Supportive Respectful Skills and Abilities Making, adapting and applying specialist braces and to support the provision of Orthotic service To manage wound care in accordance with theoretical and practical elements based on Trust policies and procedures Ability to recognise symptoms relating to threat to life/limb and intervene as necessary In area of specialist practice, assess and make clinical judgements to determine correct intervention and demonstrate competence in clinical skills relevant to clinical area Teaching and supervisory skills Ability to work unsupervised Good interpersonal and communication skills, able to communicate effectively with patients, carers, relatives and other members of staff Excellent interpersonal skills We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge. The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers. UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview. If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please be aware of scams - unless specified above, we will only communicate with you or nhs.net e mails and we will never ask you for any payments. IMPORTANT: Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application numbers Our job adverts may close as soon as sufficient applications have been received. Considering this . click apply for full job details
Nov 21, 2025
Full time
Band 5 Main area Orthopaedic Practitioner (Plaster technician) Grade Band 5 Contract Permanent: Full time / part time hours Hours Full time Part time 37.5 hours per week Job ref 387-S-5828-LH-A Site UHBW Town Bristol Salary Per annum, pro rata for part time roles. Closing 02/12/:59 As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust. Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this. Job overview Are you an experienced Orthopaedic Practitioner (Plaster Technician)? Would you like to work in an outstanding acute trust? Are you looking for variety, working in out-patients, inpatient ward areas and orthopaedic theatres? There really has never been a more exciting time to join us; University Hospitals Bristol NHS Foundation Trust and Weston Area Health NHS Trust have merged together to become one organisation. What is the role of an Orthopaedic Practitioner at UHBW? You must have a current British Orthopaedic Association casting qualification certificate and Association of Orthopaedic Practitioners registered. Working in out-patients, on the wards and in surgical theatres, making a valuable contribution to the multi-disciplinary team looking after orthopaedic patients. You will work across two hospitals at UHBW, the Bristol Royal Infirmary (BRI) treating our adult patients and at the Bristol Royal Hospital for Children (BRHC). The BRHC is a regional centre for paediatrics, providing specialist orthopaedic service for conditions such as Development Dysplasia of the Hip (DDH), Osteogenesis Imperfecta (OI) as well as being a dedicated paediatric trauma centre for the South West. Main duties of the job To be competent in the application, adjustment and removal of all types of casts as prescribed by a clinician. To participate in the assessment, planning and evaluation of care for the patient who is requiring casting or splinting referring to the clinician as required. Assess different initial conditions and provide advice to clinicians on appropriate course of action and materials to be used. Obtains informed consent from patients when carrying out programmes of care. Working for our organisation University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and maintain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge. Detailed job description and main responsibilities For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person specification Qualifications and Training Qualified Practitioner British Orthopaedic Association Registration with the BOA (E) • Work towards relevant university accredited post basic study programmes (D) Knowledege and exeperience Extensive experience of Trauma and Orthopaedic casting, functional bracing and musculoskeletal anatomy and physiology Broad knowledge and experience of clinical practice within a hospital environment and specialist clinical and technical knowledge in the application and removal of all types of casting and bracing Significant and relevant experience post qualification Experience of working as a part of a multidisciplinary team covering various departments within adult and children services Experience of teaching Supportive Respectful Skills and Abilities Making, adapting and applying specialist braces and to support the provision of Orthotic service To manage wound care in accordance with theoretical and practical elements based on Trust policies and procedures Ability to recognise symptoms relating to threat to life/limb and intervene as necessary In area of specialist practice, assess and make clinical judgements to determine correct intervention and demonstrate competence in clinical skills relevant to clinical area Teaching and supervisory skills Ability to work unsupervised Good interpersonal and communication skills, able to communicate effectively with patients, carers, relatives and other members of staff Excellent interpersonal skills We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge. The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers. UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview. If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please be aware of scams - unless specified above, we will only communicate with you or nhs.net e mails and we will never ask you for any payments. IMPORTANT: Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity. Employer certification / accreditation badges You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application numbers Our job adverts may close as soon as sufficient applications have been received. Considering this . click apply for full job details
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies (formerly known as IAPT) service. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. This is an exciting opportunity for an experienced practitioner with strong leadership skills to join our senior leadership team as Deputy Clinical Lead, working alongside our step 2/3 Team Leaders deputising to the Strategic Clinical lead. This post is open to any experienced NHS Talking Therapy clinician who has been in a senior role and are formally qualified and fully accredited via established IAPT training and professional bodies. This is a hybrid role and can involve a combination of service based and home working, with a minimum of 2-3days in the office Role Responsibility The role involves oversight of the clinical team including qualified and trainee High Intensity Therapists. You will be jointly responsible for the day-to-day operation of the service, including supervision and line management of clinical team leaders and therapists, delivery of KPIs and provision of training for staff. The role will also involve leading on specific areas for the service including development of links with external organisations as well as internal development projects. You will work closely with the strategic clinical lead and the senior leadership team to manage clinical and operational issues, and will have line management and clinical supervision responsibilities for team leaders and other clinical staff as required, as well as shared responsibility for designated management duties such as recruitment, line management and performance management. You will have the opportunity to become involved with quality improvement projects and other initiatives that enhance the service user experience and will be responsible for providing reports and data around performance as appropriate. The post holder will utilise research skills for audit, policy and service development and research. The Ideal Candidate As well as being an accredited High Intensity Therapist and trained supervisor, you will also have experience of developing a substantial service provision including management, service development and evaluation and providing expertise through teaching and supervising. A familiarity of a range of both Low and High Intensity Interventions is essential. You will have a track record of excellent collaborative working, staff development and good relationships with colleagues across mental health services. You will have experience of working in a senior role, providing management and supervision to staff within IAPT, and also experience of supporting service development and expansion in areas such as community partnerships, working with other healthcare providers, perinatal, and long-term health conditions amongst others. You will be familiar with IAPT requirements and have experience of using data to manage delivery of all key targets. Experience of working with long-term conditions is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Clinical Lead Step 3.pdf Apply
Nov 21, 2025
Full time
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies (formerly known as IAPT) service. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. This is an exciting opportunity for an experienced practitioner with strong leadership skills to join our senior leadership team as Deputy Clinical Lead, working alongside our step 2/3 Team Leaders deputising to the Strategic Clinical lead. This post is open to any experienced NHS Talking Therapy clinician who has been in a senior role and are formally qualified and fully accredited via established IAPT training and professional bodies. This is a hybrid role and can involve a combination of service based and home working, with a minimum of 2-3days in the office Role Responsibility The role involves oversight of the clinical team including qualified and trainee High Intensity Therapists. You will be jointly responsible for the day-to-day operation of the service, including supervision and line management of clinical team leaders and therapists, delivery of KPIs and provision of training for staff. The role will also involve leading on specific areas for the service including development of links with external organisations as well as internal development projects. You will work closely with the strategic clinical lead and the senior leadership team to manage clinical and operational issues, and will have line management and clinical supervision responsibilities for team leaders and other clinical staff as required, as well as shared responsibility for designated management duties such as recruitment, line management and performance management. You will have the opportunity to become involved with quality improvement projects and other initiatives that enhance the service user experience and will be responsible for providing reports and data around performance as appropriate. The post holder will utilise research skills for audit, policy and service development and research. The Ideal Candidate As well as being an accredited High Intensity Therapist and trained supervisor, you will also have experience of developing a substantial service provision including management, service development and evaluation and providing expertise through teaching and supervising. A familiarity of a range of both Low and High Intensity Interventions is essential. You will have a track record of excellent collaborative working, staff development and good relationships with colleagues across mental health services. You will have experience of working in a senior role, providing management and supervision to staff within IAPT, and also experience of supporting service development and expansion in areas such as community partnerships, working with other healthcare providers, perinatal, and long-term health conditions amongst others. You will be familiar with IAPT requirements and have experience of using data to manage delivery of all key targets. Experience of working with long-term conditions is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Clinical Lead Step 3.pdf Apply
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified Psychological Wellbeing Practitioner Team Leader to join the team. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. We provide excellent CPD opportunities for your ongoing growth and development. There are also many opportunities for career progression into areas of leadership or further clinical training. We also offer the opportunity to manage your wellbeing by working flexibly and, as the service is open 7 days a week there are lots of opportunities to ensure this can work for you as well as our clients. We pay incentivised rates of pay for weekend working and additional hours. This is a hybrid role - minimum 2 or 3 days in service according to service need. We offer £1,200 joining bonus (for external candidates only). Role Responsibility As a PWP Team Leader you'll be managing your own caseload, supervising PWPs and line managing trainees from across the service, and providing leadership across low-intensity service delivery. Leadership skills are essential as you will both line manage and mentor therapists, supporting their development and wellbeing and working as part of a leadership team who work closely to deliver an ethical and innovative service. The Ideal Candidate We are looking for an experienced qualified PWP with supervisory experience who is ready to take the next step into the role of Team Leader. You need a registration as a Psychological Wellbeing Practitioner with BABCP. You will need outstanding written and telephone communication skills as well as the ability to work effectively as part of a team to support staff wellbeing, waiting lists and building relationships with external providers. We particularly welcome applications from candidates with a special interest in cultural diversity, long term conditions, medically unexplained symptoms, veterans, peri-natal, offenders, older adults and learning disabilities. In return, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. So, if you're ambitious and focused on helping people with mental health issues, join us and add real value to their lives, as well as your own. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. You will also receive a one-off £1,200 joining bonus - T&C's apply. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents PWP Team Leader - July 2019 (1) (2).pdf Apply
Nov 21, 2025
Full time
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified Psychological Wellbeing Practitioner Team Leader to join the team. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. We provide excellent CPD opportunities for your ongoing growth and development. There are also many opportunities for career progression into areas of leadership or further clinical training. We also offer the opportunity to manage your wellbeing by working flexibly and, as the service is open 7 days a week there are lots of opportunities to ensure this can work for you as well as our clients. We pay incentivised rates of pay for weekend working and additional hours. This is a hybrid role - minimum 2 or 3 days in service according to service need. We offer £1,200 joining bonus (for external candidates only). Role Responsibility As a PWP Team Leader you'll be managing your own caseload, supervising PWPs and line managing trainees from across the service, and providing leadership across low-intensity service delivery. Leadership skills are essential as you will both line manage and mentor therapists, supporting their development and wellbeing and working as part of a leadership team who work closely to deliver an ethical and innovative service. The Ideal Candidate We are looking for an experienced qualified PWP with supervisory experience who is ready to take the next step into the role of Team Leader. You need a registration as a Psychological Wellbeing Practitioner with BABCP. You will need outstanding written and telephone communication skills as well as the ability to work effectively as part of a team to support staff wellbeing, waiting lists and building relationships with external providers. We particularly welcome applications from candidates with a special interest in cultural diversity, long term conditions, medically unexplained symptoms, veterans, peri-natal, offenders, older adults and learning disabilities. In return, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. So, if you're ambitious and focused on helping people with mental health issues, join us and add real value to their lives, as well as your own. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. You will also receive a one-off £1,200 joining bonus - T&C's apply. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents PWP Team Leader - July 2019 (1) (2).pdf Apply
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Speech and Language Therapist Location: Closeburn House - Dumfriesshire DG3 5HP / Maben House - Dumfriesshire DG11 1RW (covering both sites) Salary: Up to £53,200 pro rata (dependent on experience) Please note- basic grade SALT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 22 hours per week, 08.30am - 4.30pm (3 days a week) Contract: Permanent 52 weeks In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. This is a post to cover OFG Options Holistic services in Scotland; this encompasses Maben School and residential home & Closeburn School and residential home. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Closeburn House school Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Closeburn House - Dumfriesshire DG3 5HP - Closeburn House School forms part of our Options Autism brand Holistic Childcare and Education - Dumfries and Galloway, Scotland. Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered 1-2 yrs experience as a fully registered member of the RCSLT working in a similar setting. Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 296479 . click apply for full job details
Nov 21, 2025
Full time
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Speech and Language Therapist Location: Closeburn House - Dumfriesshire DG3 5HP / Maben House - Dumfriesshire DG11 1RW (covering both sites) Salary: Up to £53,200 pro rata (dependent on experience) Please note- basic grade SALT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 22 hours per week, 08.30am - 4.30pm (3 days a week) Contract: Permanent 52 weeks In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. This is a post to cover OFG Options Holistic services in Scotland; this encompasses Maben School and residential home & Closeburn School and residential home. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Closeburn House school Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Closeburn House - Dumfriesshire DG3 5HP - Closeburn House School forms part of our Options Autism brand Holistic Childcare and Education - Dumfries and Galloway, Scotland. Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered 1-2 yrs experience as a fully registered member of the RCSLT working in a similar setting. Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 296479 . click apply for full job details
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Speech and Language Therapist Location: Groveside School - Berkshire RG2 7AY Salary: Up to £53,200 (FTE) DOE Please note- basic grade SALT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 18.75 hours per week, 8.30am-4.30pm Contract: Permanent 52 weeks (or flexibility around a Term-Time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Groveside School. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Groveside School - Berkshire RG2 7AY - Groveside School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 7 - 16 Groveside School School Finder - Acorn For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 296355
Nov 21, 2025
Full time
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Speech and Language Therapist Location: Groveside School - Berkshire RG2 7AY Salary: Up to £53,200 (FTE) DOE Please note- basic grade SALT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 18.75 hours per week, 8.30am-4.30pm Contract: Permanent 52 weeks (or flexibility around a Term-Time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Groveside School. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Groveside School - Berkshire RG2 7AY - Groveside School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 7 - 16 Groveside School School Finder - Acorn For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy HCPC registered Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 296355
Circle Health Group
Milton Keynes, Buckinghamshire
Senior Registered Nurse The Saxon Clinic 37.5 Hours & Perm Salary: Up to £38,400.00 per year (depending on level of experience, training and qualification) The Saxon Clinic in Milton Keynes is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group has an exciting opportunity for aSenior Registered Nurseto join our friendly and motivated team of staff working in the Wards department. This is afull -timerole at 37.5 hours a week. The role holder will be required tocover a flexible shift pattern. Duties of this role include: Deliver high-quality nursing care and lead on the assessment, planning, implementation, and evaluation of care for complex patients Use advanced clinical knowledge to make timely and appropriate decisions, escalating where necessary. Administer medication safely and monitor patient response, ensuring adherence to NMC and local protocols. Delegate tasks appropriately, ensuring safe and effective workload management across the shift. Uphold a culture of safety by ensuring compliance with infection prevention, safeguarding, medicines management, and risk reporting procedures. Act as a key contact for patients and their families, offering clinical updates, reassurance, and information to support shared decision-making. Liaise effectively with the multidisciplinary team to coordinate care and ensure smooth transitions between services. Applicants should meet the following criteria: Registered Nurse (Adult) with active NMC registration. Significant post-registration experience in an acute or relevant clinical setting. Proven ability to lead, mentor, and support a nursing team. Strong clinical decision-making, problem-solving, and time management skills. Excellent interpersonal and communication skills, with a compassionate and patient-focused approach. Confidence in working independently and within a multidisciplinary team. Previous experience in a senior or supervisory nursing role desirable. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Nov 21, 2025
Full time
Senior Registered Nurse The Saxon Clinic 37.5 Hours & Perm Salary: Up to £38,400.00 per year (depending on level of experience, training and qualification) The Saxon Clinic in Milton Keynes is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group has an exciting opportunity for aSenior Registered Nurseto join our friendly and motivated team of staff working in the Wards department. This is afull -timerole at 37.5 hours a week. The role holder will be required tocover a flexible shift pattern. Duties of this role include: Deliver high-quality nursing care and lead on the assessment, planning, implementation, and evaluation of care for complex patients Use advanced clinical knowledge to make timely and appropriate decisions, escalating where necessary. Administer medication safely and monitor patient response, ensuring adherence to NMC and local protocols. Delegate tasks appropriately, ensuring safe and effective workload management across the shift. Uphold a culture of safety by ensuring compliance with infection prevention, safeguarding, medicines management, and risk reporting procedures. Act as a key contact for patients and their families, offering clinical updates, reassurance, and information to support shared decision-making. Liaise effectively with the multidisciplinary team to coordinate care and ensure smooth transitions between services. Applicants should meet the following criteria: Registered Nurse (Adult) with active NMC registration. Significant post-registration experience in an acute or relevant clinical setting. Proven ability to lead, mentor, and support a nursing team. Strong clinical decision-making, problem-solving, and time management skills. Excellent interpersonal and communication skills, with a compassionate and patient-focused approach. Confidence in working independently and within a multidisciplinary team. Previous experience in a senior or supervisory nursing role desirable. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified Psychological Wellbeing Practitioner Team Leader to join the team. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. We provide excellent CPD opportunities for your ongoing growth and development. There are also many opportunities for career progression into areas of leadership or further clinical training. We also offer the opportunity to manage your wellbeing by working flexibly and, as the service is open 7 days a week there are lots of opportunities to ensure this can work for you as well as our clients. We pay incentivised rates of pay for weekend working and additional hours. This is a hybrid role - minimum 2 or 3 days in service according to service need. We offer £1,200 joining bonus (for external candidates only). Role Responsibility As a PWP Team Leader you'll be managing your own caseload, supervising PWPs and line managing trainees from across the service, and providing leadership across low-intensity service delivery. Leadership skills are essential as you will both line manage and mentor therapists, supporting their development and wellbeing and working as part of a leadership team who work closely to deliver an ethical and innovative service. The Ideal Candidate We are looking for an experienced qualified PWP with supervisory experience who is ready to take the next step into the role of Team Leader. You need a registration as a Psychological Wellbeing Practitioner with BABCP. You will need outstanding written and telephone communication skills as well as the ability to work effectively as part of a team to support staff wellbeing, waiting lists and building relationships with external providers. We particularly welcome applications from candidates with a special interest in cultural diversity, long term conditions, medically unexplained symptoms, veterans, peri-natal, offenders, older adults and learning disabilities. In return, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. So, if you're ambitious and focused on helping people with mental health issues, join us and add real value to their lives, as well as your own. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. You will also receive a one-off £1,200 joining bonus - T&C's apply. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents PWP Team Leader - July 2019 (1) (2).pdf Apply
Nov 21, 2025
Full time
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified Psychological Wellbeing Practitioner Team Leader to join the team. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. We provide excellent CPD opportunities for your ongoing growth and development. There are also many opportunities for career progression into areas of leadership or further clinical training. We also offer the opportunity to manage your wellbeing by working flexibly and, as the service is open 7 days a week there are lots of opportunities to ensure this can work for you as well as our clients. We pay incentivised rates of pay for weekend working and additional hours. This is a hybrid role - minimum 2 or 3 days in service according to service need. We offer £1,200 joining bonus (for external candidates only). Role Responsibility As a PWP Team Leader you'll be managing your own caseload, supervising PWPs and line managing trainees from across the service, and providing leadership across low-intensity service delivery. Leadership skills are essential as you will both line manage and mentor therapists, supporting their development and wellbeing and working as part of a leadership team who work closely to deliver an ethical and innovative service. The Ideal Candidate We are looking for an experienced qualified PWP with supervisory experience who is ready to take the next step into the role of Team Leader. You need a registration as a Psychological Wellbeing Practitioner with BABCP. You will need outstanding written and telephone communication skills as well as the ability to work effectively as part of a team to support staff wellbeing, waiting lists and building relationships with external providers. We particularly welcome applications from candidates with a special interest in cultural diversity, long term conditions, medically unexplained symptoms, veterans, peri-natal, offenders, older adults and learning disabilities. In return, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. So, if you're ambitious and focused on helping people with mental health issues, join us and add real value to their lives, as well as your own. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. You will also receive a one-off £1,200 joining bonus - T&C's apply. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents PWP Team Leader - July 2019 (1) (2).pdf Apply
Outcomes First Group
Princes Risborough, Buckinghamshire
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Speech and Language Therapist Location: Red Kite School - Buckinghamshire HP27 0JW Salary: Up to £53,200 (FTE) DOE Please note- basic grade SALT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 18.75 hours per week, 8.30am-4.30pm Contract: Permanent 52 weeks (or flexibility around a Term-Time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Red Kite School. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Red Kite School - Buckinghamshire HP27 0JW - Red Kite School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 11 - 18 Welcome to Red Kite School School Finder - Acorn For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy, HCPC registered Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 296422
Nov 21, 2025
Full time
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Speech and Language Therapist Location: Red Kite School - Buckinghamshire HP27 0JW Salary: Up to £53,200 (FTE) DOE Please note- basic grade SALT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 18.75 hours per week, 8.30am-4.30pm Contract: Permanent 52 weeks (or flexibility around a Term-Time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Red Kite School. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Red Kite School - Buckinghamshire HP27 0JW - Red Kite School forms part of our Acorn Education brand, and is an independent specialist day school, supporting children and young people aged 11 - 18 Welcome to Red Kite School School Finder - Acorn For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Undergraduate or Postgraduate degree in Speech and Language Therapy, HCPC registered Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Full driving license and access to a car (Highly Desirable) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 296422
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: KS2 Teacher Location: Smallbrook School, Shrewsbury, SY4 3HE Salary: Up to £42,000 per annum depending on experience ( not pro rata ) Hours: 37.5 hours per week Monday to Friday 8.45am - 4.20pm Contract: Permanent, Term Time Only Start: December 2025 UK applicants only - this role does not offer sponsorship At Smallbrook School, part of Acorn Education, we believe every young person deserves a second chance - and that starts with the right support, structure, and opportunity. Many of our pupils have struggled in mainstream settings, but here, they're seen, heard, and given a fresh path forward. We're looking for a Cover Supervisor who's confident, proactive, and passionate about helping young people thrive - someone who can step into the classroom and keep learning on track when regular teachers are away. But this role is more than cover - it's about connection, consistency, and care. About the Role This is a varied and rewarding role where you will support the continuity of learning by covering lessons and supporting pupils in the absence of teaching staff. You will play a vital part in maintaining a safe, structured, and engaging school environment for our pupils. You'll play a key part in maintaining a safe, structured, and inspiring environment, helping pupils stay focused and engaged, and supporting the wider school community in various ways. What you'll be doing Delivering high-quality lessons in the absence of teaching staff Providing support across the school where needed - including 1:1, small group, and TA cover Helping pupils stay focused, engaged, and on track to meet lesson goals Ensuring a safe, respectful classroom environment using positive behaviour strategies Supporting intervention programmes and catch-up sessions Coordinating internal and external exams as the school's Exams Officer Collaborating with teachers, SLT, and the wider team to keep everything running smoothly Jumping into new situations with confidence, flexibility, and a can-do attitude Who we are looking for QTS or willing to work towards Confidence in leading a classroom and adapting quickly to changing situations A calm, patient, and consistent approach - even in challenging moments Strong communication, organisation, and teamwork skills Experience working in a SEND or SEMH setting (desirable) Understanding of, or willingness to adopt, trauma-informed approaches A genuine belief in the potential of every learner to succeed About us Smallbrook School is a co-educational day school based halfway between Shrewsbury and Wem in Shropshire. We are currently expanding our capacity from 50 to 80 students, with significant investment in our site to develop our KS2 and sixth form provision. We cater to pupils aged 7-18 with a range of complex needs, including social, emotional, and mental health (SEMH) needs, as well as those diagnosed with autism or displaying behaviours associated with autism. At Smallbrook, we provide a therapeutic, supportive, and inclusive learning environment, committed to raising achievement and enabling pupils to recognise and reach their potential. Through a personalised and engaging curriculum, we focus on developing the foundational knowledge and skills that ensure a smooth and manageable transition to the next stage of life. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. One Moment In Time We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales
Nov 21, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: KS2 Teacher Location: Smallbrook School, Shrewsbury, SY4 3HE Salary: Up to £42,000 per annum depending on experience ( not pro rata ) Hours: 37.5 hours per week Monday to Friday 8.45am - 4.20pm Contract: Permanent, Term Time Only Start: December 2025 UK applicants only - this role does not offer sponsorship At Smallbrook School, part of Acorn Education, we believe every young person deserves a second chance - and that starts with the right support, structure, and opportunity. Many of our pupils have struggled in mainstream settings, but here, they're seen, heard, and given a fresh path forward. We're looking for a Cover Supervisor who's confident, proactive, and passionate about helping young people thrive - someone who can step into the classroom and keep learning on track when regular teachers are away. But this role is more than cover - it's about connection, consistency, and care. About the Role This is a varied and rewarding role where you will support the continuity of learning by covering lessons and supporting pupils in the absence of teaching staff. You will play a vital part in maintaining a safe, structured, and engaging school environment for our pupils. You'll play a key part in maintaining a safe, structured, and inspiring environment, helping pupils stay focused and engaged, and supporting the wider school community in various ways. What you'll be doing Delivering high-quality lessons in the absence of teaching staff Providing support across the school where needed - including 1:1, small group, and TA cover Helping pupils stay focused, engaged, and on track to meet lesson goals Ensuring a safe, respectful classroom environment using positive behaviour strategies Supporting intervention programmes and catch-up sessions Coordinating internal and external exams as the school's Exams Officer Collaborating with teachers, SLT, and the wider team to keep everything running smoothly Jumping into new situations with confidence, flexibility, and a can-do attitude Who we are looking for QTS or willing to work towards Confidence in leading a classroom and adapting quickly to changing situations A calm, patient, and consistent approach - even in challenging moments Strong communication, organisation, and teamwork skills Experience working in a SEND or SEMH setting (desirable) Understanding of, or willingness to adopt, trauma-informed approaches A genuine belief in the potential of every learner to succeed About us Smallbrook School is a co-educational day school based halfway between Shrewsbury and Wem in Shropshire. We are currently expanding our capacity from 50 to 80 students, with significant investment in our site to develop our KS2 and sixth form provision. We cater to pupils aged 7-18 with a range of complex needs, including social, emotional, and mental health (SEMH) needs, as well as those diagnosed with autism or displaying behaviours associated with autism. At Smallbrook, we provide a therapeutic, supportive, and inclusive learning environment, committed to raising achievement and enabling pupils to recognise and reach their potential. Through a personalised and engaging curriculum, we focus on developing the foundational knowledge and skills that ensure a smooth and manageable transition to the next stage of life. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. One Moment In Time We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales
Are you looking for an employer who can offer you opportunities for growth and development in your occupational therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider occupational therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist OT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Occupational Therapist Location: Higford School - Shropshire TF11 9ET Salary: Up to £53,200 pro rata (dependent on experience) plus £3000 Welcome Bonus (Welcome Bonus is payable as one payment of £1,500 after completion of one month and one further payment of £1,500 upon completion of your final probation period. T&C's Apply Please note- basic grade OT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 37.5 hours per week, Monday to Friday, hours to overlap with core school hours (Part time hours may be considered) Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for an Occupational Therapist to join our in-house clinical team at Higford school. Following an extensive upgrade to the school site and Clinical spaces, we are excited to invite applications from Occupational Therapists with a passion for supporting young people with diverse profiles, embedding independence and sensory processing into the timetable. Working collaboratively with the education team, you will assess and plan interventions for our cohort of students, with the support of an OT Assistant and the Clinical Site Lead. You will work within the standards provided in the OFG Occupational Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding an occupational therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for an Occupational Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Higford School - Shropshire TF11 Higford School forms part of our Options Autism brand, and is an independent specialist day school, supporting children and young people aged 5 - 19. Options Higford School Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached or to schedule a time to visit the site, please contact Sam Brookes (Clinical Lead) Essential Criteria: Recognised Occupational Therapy degree HCPC registered and member of RCOT Relevant experience in a previously held job (LD, SEMH, neurodivergence) Enhanced knowledge and clinical understanding of OT theory and its practical application Experience of multi-disciplinary working in a range of settings, with some responsibility for service & team performance Experience of communicating with/working with families/relatives and carers Good communication including relationship, analytical and judgemental skills Clear understanding of the relationship between behaviour and communication Clear understanding of physical needs, dexterity, coordination and sensory skills for assessment and treatment of client group Clear understanding of other developmental needs that may impact on an individual and skills needed for independence Up to date knowledge of a range of approaches relating to neurodivergence, learning disability and trauma informed practice Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Good clinical reasoning skills and able to confidently express rationale Able to engage in quality improvement and enhanced service delivery Understanding of information governance, confidentiality and record keeping standards Ability to work collaboratively as part of the multi-disciplinary team, as well as support with supervision of staff and students Sound knowledge of different assessment tools, intervention programmes and formulation of treatment plans from a range of OT modalities Evidence of continuous professional development and consistently undertakes self-development Ability and willingness to travel on company business Flexible approach to working environments, creative problem solver Able to work under pressure and to deadlines Desirable: 3+ years practicing as an OT Evidence of formal post graduate study in Sensory Integration and/or developmental trauma and/or sensory attachment Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance £3000 Welcome Bonus Life Assurance Pension scheme with options to increase your contributions Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people . click apply for full job details
Nov 21, 2025
Full time
Are you looking for an employer who can offer you opportunities for growth and development in your occupational therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider occupational therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist OT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 5th year running? Job Title: Occupational Therapist Location: Higford School - Shropshire TF11 9ET Salary: Up to £53,200 pro rata (dependent on experience) plus £3000 Welcome Bonus (Welcome Bonus is payable as one payment of £1,500 after completion of one month and one further payment of £1,500 upon completion of your final probation period. T&C's Apply Please note- basic grade OT offers from £33,000+, Specialist from £39,500+ & Highly specialist from £48,000+ Hours: 37.5 hours per week, Monday to Friday, hours to overlap with core school hours (Part time hours may be considered) Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About the Group: Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. Our Promisedescribes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what's truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual. The role: We are looking for an Occupational Therapist to join our in-house clinical team at Higford school. Following an extensive upgrade to the school site and Clinical spaces, we are excited to invite applications from Occupational Therapists with a passion for supporting young people with diverse profiles, embedding independence and sensory processing into the timetable. Working collaboratively with the education team, you will assess and plan interventions for our cohort of students, with the support of an OT Assistant and the Clinical Site Lead. You will work within the standards provided in the OFG Occupational Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding an occupational therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for an Occupational Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Higford School - Shropshire TF11 Higford School forms part of our Options Autism brand, and is an independent specialist day school, supporting children and young people aged 5 - 19. Options Higford School Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached or to schedule a time to visit the site, please contact Sam Brookes (Clinical Lead) Essential Criteria: Recognised Occupational Therapy degree HCPC registered and member of RCOT Relevant experience in a previously held job (LD, SEMH, neurodivergence) Enhanced knowledge and clinical understanding of OT theory and its practical application Experience of multi-disciplinary working in a range of settings, with some responsibility for service & team performance Experience of communicating with/working with families/relatives and carers Good communication including relationship, analytical and judgemental skills Clear understanding of the relationship between behaviour and communication Clear understanding of physical needs, dexterity, coordination and sensory skills for assessment and treatment of client group Clear understanding of other developmental needs that may impact on an individual and skills needed for independence Up to date knowledge of a range of approaches relating to neurodivergence, learning disability and trauma informed practice Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Good clinical reasoning skills and able to confidently express rationale Able to engage in quality improvement and enhanced service delivery Understanding of information governance, confidentiality and record keeping standards Ability to work collaboratively as part of the multi-disciplinary team, as well as support with supervision of staff and students Sound knowledge of different assessment tools, intervention programmes and formulation of treatment plans from a range of OT modalities Evidence of continuous professional development and consistently undertakes self-development Ability and willingness to travel on company business Flexible approach to working environments, creative problem solver Able to work under pressure and to deadlines Desirable: 3+ years practicing as an OT Evidence of formal post graduate study in Sensory Integration and/or developmental trauma and/or sensory attachment Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: £2,000 training allowance £3000 Welcome Bonus Life Assurance Pension scheme with options to increase your contributions Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people . click apply for full job details
Cover Supervisors - Bushey Location: Bushey, Hertfordshire Salary: £100-£130 per day (dependent on experience) Contract Type: Full-time / Part-time / Temporary to Permanent Start Date: Immediate and Ongoing Opportunities Are you an enthusiastic and confident individual looking to support secondary students in their learning? We are currently seeking reliable and motivated Cover Supervisors to join a click apply for full job details
Nov 21, 2025
Contractor
Cover Supervisors - Bushey Location: Bushey, Hertfordshire Salary: £100-£130 per day (dependent on experience) Contract Type: Full-time / Part-time / Temporary to Permanent Start Date: Immediate and Ongoing Opportunities Are you an enthusiastic and confident individual looking to support secondary students in their learning? We are currently seeking reliable and motivated Cover Supervisors to join a click apply for full job details
Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. A Luxury Hotel Front Desk Supervisor is responsible for overseeing the front desk operations to ensure that guests receive the highest level of service. The role typically involves managing a team, ensuring smooth check-in/check-out processes, addressing guest inquiries, and maintaining the hotel's overall guest service standards. Here's a detailed job description: Key Responsibilities: Supervision & Staff Management: Lead, train, and mentor front desk agents to maintain top-tier guest service. Assign duties, ensure shifts are covered, and oversee team performance. Evaluate front desk staff performance and provide constructive feedback. Handle any staffing issues and ensure a positive work environment. Ensure guests experience an efficient and welcoming check-in/check-out process. Resolve guest complaints and concerns promptly and professionally. Anticipate guest needs and personalize services to exceed expectations. Manage VIP and high-profile guests, offering exclusive services. Operational Management: Oversee front desk operations to ensure accuracy and efficiency. Ensure all guest reservations are processed accurately in the system. Maintain accurate records of room availability, check-in/check-out status, and guest preferences. Monitor the daily cash handling, payment transactions, and billing procedures. Work closely with housekeeping, maintenance, and other hotel departments to coordinate guest needs. Ensure that special requests (e.g., room preferences, additional amenities) are communicated and fulfilled. Handle coordination of early/late check-ins and check-outs as necessary. Quality Control: Maintain and ensure the quality of guest experiences at all times. Stay informed about hotel services, local attractions, and amenities to assist guests. Conduct audits to ensure all guest service procedures align with hotel standards. Administrative Duties: Generate reports on guest feedback, occupancy, revenue, and operational trends. Ensure all front desk paperwork and documentation are completed accurately. Maintain and manage hotel room inventory, including upgrades and changes. Crisis Management: Handle emergency situations such as guest safety concerns, overbookings, or system failures in a calm and efficient manner. Ensure proper safety and security measures are in place for guests and staff. Skills & Qualifications: Proven experience in a front desk or customer service role, preferably in a luxury hotel. Strong leadership, communication, and organizational skills. Ability to handle difficult situations and resolve conflicts. Proficiency in hotel management software (e.g., Opera, Protel, or similar). Exceptional guest service and interpersonal skills. Ability to multitask and work under pressure. A positive, professional demeanor and appearance. Education & Experience: A high school diploma or equivalent (a degree in hospitality management or related field is a plus). Previous experience in the hospitality industry, particularly in a front desk or supervisory role. Working Conditions: Work may involve standing for extended periods, interacting with guests, and handling financial transactions. This role is crucial to maintaining a luxurious, seamless guest experience, and the Front Desk Supervisor is often the face of the hotel, ensuring that guests feel valued and attended to. WHAT'S IN IT FOR YOU Paid time off 401K with company match up to 2% Free shift-meal prepared by our in-house culinary experts
Nov 21, 2025
Full time
Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. A Luxury Hotel Front Desk Supervisor is responsible for overseeing the front desk operations to ensure that guests receive the highest level of service. The role typically involves managing a team, ensuring smooth check-in/check-out processes, addressing guest inquiries, and maintaining the hotel's overall guest service standards. Here's a detailed job description: Key Responsibilities: Supervision & Staff Management: Lead, train, and mentor front desk agents to maintain top-tier guest service. Assign duties, ensure shifts are covered, and oversee team performance. Evaluate front desk staff performance and provide constructive feedback. Handle any staffing issues and ensure a positive work environment. Ensure guests experience an efficient and welcoming check-in/check-out process. Resolve guest complaints and concerns promptly and professionally. Anticipate guest needs and personalize services to exceed expectations. Manage VIP and high-profile guests, offering exclusive services. Operational Management: Oversee front desk operations to ensure accuracy and efficiency. Ensure all guest reservations are processed accurately in the system. Maintain accurate records of room availability, check-in/check-out status, and guest preferences. Monitor the daily cash handling, payment transactions, and billing procedures. Work closely with housekeeping, maintenance, and other hotel departments to coordinate guest needs. Ensure that special requests (e.g., room preferences, additional amenities) are communicated and fulfilled. Handle coordination of early/late check-ins and check-outs as necessary. Quality Control: Maintain and ensure the quality of guest experiences at all times. Stay informed about hotel services, local attractions, and amenities to assist guests. Conduct audits to ensure all guest service procedures align with hotel standards. Administrative Duties: Generate reports on guest feedback, occupancy, revenue, and operational trends. Ensure all front desk paperwork and documentation are completed accurately. Maintain and manage hotel room inventory, including upgrades and changes. Crisis Management: Handle emergency situations such as guest safety concerns, overbookings, or system failures in a calm and efficient manner. Ensure proper safety and security measures are in place for guests and staff. Skills & Qualifications: Proven experience in a front desk or customer service role, preferably in a luxury hotel. Strong leadership, communication, and organizational skills. Ability to handle difficult situations and resolve conflicts. Proficiency in hotel management software (e.g., Opera, Protel, or similar). Exceptional guest service and interpersonal skills. Ability to multitask and work under pressure. A positive, professional demeanor and appearance. Education & Experience: A high school diploma or equivalent (a degree in hospitality management or related field is a plus). Previous experience in the hospitality industry, particularly in a front desk or supervisory role. Working Conditions: Work may involve standing for extended periods, interacting with guests, and handling financial transactions. This role is crucial to maintaining a luxurious, seamless guest experience, and the Front Desk Supervisor is often the face of the hotel, ensuring that guests feel valued and attended to. WHAT'S IN IT FOR YOU Paid time off 401K with company match up to 2% Free shift-meal prepared by our in-house culinary experts
My client a leading family run social housing maintenance contractor are currently seeking an experienced repairs supervisor to join their team on a perm basis. This will be covering South London and other areas as and when needed. Duties: Conduct pre- and post-inspections on internal and external tenanted properties Inspect works at height including doors, windows, and snagging on scaffolding Supervi click apply for full job details
Nov 21, 2025
Full time
My client a leading family run social housing maintenance contractor are currently seeking an experienced repairs supervisor to join their team on a perm basis. This will be covering South London and other areas as and when needed. Duties: Conduct pre- and post-inspections on internal and external tenanted properties Inspect works at height including doors, windows, and snagging on scaffolding Supervi click apply for full job details
Fortus Recruitment are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a Local Authority. My Client is currently looking for a Fire Alarm Engineer for a permanent position to carry out work in commercial properties covering East London and surrounding areas click apply for full job details
Nov 21, 2025
Full time
Fortus Recruitment are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a Local Authority. My Client is currently looking for a Fire Alarm Engineer for a permanent position to carry out work in commercial properties covering East London and surrounding areas click apply for full job details
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
Nov 21, 2025
Full time
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
Nov 21, 2025
Full time
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
MRF Supervisor - Waste Management / Recycling £41,360 + shift + bonus + benefits Glasgow MC Technical Recruitment are currently recruiting for an MRF Supervisor to join a leading waste management and resource recovery business in Glasgow. This role forms part of the operational team at one of the UK's largest and most advanced Materials Recycling Facilities (MRFs), supporting safe, efficient, and sus click apply for full job details
Nov 21, 2025
Full time
MRF Supervisor - Waste Management / Recycling £41,360 + shift + bonus + benefits Glasgow MC Technical Recruitment are currently recruiting for an MRF Supervisor to join a leading waste management and resource recovery business in Glasgow. This role forms part of the operational team at one of the UK's largest and most advanced Materials Recycling Facilities (MRFs), supporting safe, efficient, and sus click apply for full job details
About The Role Our Assistant Store Managers are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion. In addition, they work closely with the Store Manager to support the store's overall success and step up to manage in their absence. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped commission scheme, which ensures that all our Retail colleagues are rewarded for their dedication and hard work. Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. £45,000 to £50,000 per annum. In addition, our Assistant Store Managers work towards a store target offering uncapped commission rates of up to 4% on all sales. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days, with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Deputy Sales Manager, Deputy Store Manager, Assistant Retail Manager, Senior Sales Advisor, Senior Sales Consultant, Senior Sales Executive or Sales Supervisor. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (excluding Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! My Rewards Programme: Unlock incredible savings and enjoy exclusive discounts on essentials and luxuries, from dining out and grocery shopping to entertainment, holidays, and gym memberships. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic home furniture, but we are also a great place to work. Our colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in how we hire new colleagues and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Nov 21, 2025
Full time
About The Role Our Assistant Store Managers are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion. In addition, they work closely with the Store Manager to support the store's overall success and step up to manage in their absence. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped commission scheme, which ensures that all our Retail colleagues are rewarded for their dedication and hard work. Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. £45,000 to £50,000 per annum. In addition, our Assistant Store Managers work towards a store target offering uncapped commission rates of up to 4% on all sales. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days, with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Deputy Sales Manager, Deputy Store Manager, Assistant Retail Manager, Senior Sales Advisor, Senior Sales Consultant, Senior Sales Executive or Sales Supervisor. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (excluding Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! My Rewards Programme: Unlock incredible savings and enjoy exclusive discounts on essentials and luxuries, from dining out and grocery shopping to entertainment, holidays, and gym memberships. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic home furniture, but we are also a great place to work. Our colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in how we hire new colleagues and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
