Training and Support SME (Military) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking for a Production Support Analyst to join a strong existing In Service Support team in a client facing capacity to provide a wide range of software and hardware support to the client and end user. This position will be a hybrid position, based out of our Leatherhead office three days per week (Tues-Thurs). Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities FC BISA is a long running programme developing bespoke software solutions in Fire Control and Battlespace Management for the British Army. Currently developing several major software releases concurrently and supporting operational systems, the project team is currently around 55 members. Key Duties: • Contribute to a range of support tasks including the installation, configuration, operation and maintenance of CGI s FCA and FC BISA products. • Produce user guide documentation in the form of Army Equipment Support Publications (AESP), Train the Trainer (T3) packs and deliver T3 courses for both FC BISA and FCA. • Support programmes of test, trials and training both in-house and occasionally on-site (non-operational). • Monitor E-Classroom equipment usage, repairs and spares availability and identify trends. • Monitor software issues passed by users or user representatives to CGI and identify trends. • Support availability to users, and user representatives, of equipment and material supplied by CGI under the FC BISA programme. Required qualifications to be successful in this role Required Competencies: • Military communications experience or strong Satcom/VHF experience • Team player with ability & willingness to work collectively and as an individual with minimal supervision. • Able to represent CGI with the client team and senior users. • Ability to reprioritize workload, according to programme priorities. • Attention to detail for documentation production and reviews. • Good communication skills (both oral & written) and the ability to work with multiple teams across the programme. • Ability to work to tight timescales within budget • Willingness to get involved in other tasks as and when required. Desired Competencies: • Army/Artillery communications knowledge, background, or experience. Ideally holding Qualified Gunnery Instructor (QGI) qualification, but not essential. • Technical Author qualifications • Ideally some prior experience of operating FC BISA and/or FCA. • UK MOD procurement processes or providing Support. • Working knowledge of Defence Standards. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
Training and Support SME (Military) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking for a Production Support Analyst to join a strong existing In Service Support team in a client facing capacity to provide a wide range of software and hardware support to the client and end user. This position will be a hybrid position, based out of our Leatherhead office three days per week (Tues-Thurs). Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities FC BISA is a long running programme developing bespoke software solutions in Fire Control and Battlespace Management for the British Army. Currently developing several major software releases concurrently and supporting operational systems, the project team is currently around 55 members. Key Duties: • Contribute to a range of support tasks including the installation, configuration, operation and maintenance of CGI s FCA and FC BISA products. • Produce user guide documentation in the form of Army Equipment Support Publications (AESP), Train the Trainer (T3) packs and deliver T3 courses for both FC BISA and FCA. • Support programmes of test, trials and training both in-house and occasionally on-site (non-operational). • Monitor E-Classroom equipment usage, repairs and spares availability and identify trends. • Monitor software issues passed by users or user representatives to CGI and identify trends. • Support availability to users, and user representatives, of equipment and material supplied by CGI under the FC BISA programme. Required qualifications to be successful in this role Required Competencies: • Military communications experience or strong Satcom/VHF experience • Team player with ability & willingness to work collectively and as an individual with minimal supervision. • Able to represent CGI with the client team and senior users. • Ability to reprioritize workload, according to programme priorities. • Attention to detail for documentation production and reviews. • Good communication skills (both oral & written) and the ability to work with multiple teams across the programme. • Ability to work to tight timescales within budget • Willingness to get involved in other tasks as and when required. Desired Competencies: • Army/Artillery communications knowledge, background, or experience. Ideally holding Qualified Gunnery Instructor (QGI) qualification, but not essential. • Technical Author qualifications • Ideally some prior experience of operating FC BISA and/or FCA. • UK MOD procurement processes or providing Support. • Working knowledge of Defence Standards. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Requirements As an IAM analyst you will play a critical role in the management and optimisation of Starling's identity lifecycle and across a variety of SaaS and bespoke identity tooling. You will serve as a key liaison to the wider business, bridging the gap between high-level security requirements and practical, automated solutions. Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non-technical audiences. Good understanding of identity concepts, including authentication protocols, Identity Lifecycle Management, Privileged Access Management, Role Based Access Control and Identity Governance Understanding of risk management, including quantification and remediation. A genuine enthusiasm for identifying security problems and building solutions to them. Experience of design and delivery related to identity and access management platforms, such as Okta . Experience of design and delivery related to Identity Governance Systems, such as ConductorOne . Ability to write code (e.g. automating tasks using scripting languages such as Python). Understanding of authentication protocols (e.g. SAML, OIDC). Strong general cybersecurity domain knowledge, including cloud security (GCP, AWS). Experience of fulfilling a client facing security consulting role or business facing security role. No one day is the same as any other. On any given day you might be: integrating systems with our identity provider for SSO; configuring request and review policies in our access governance system; analysing roles and permissions in third-party services and mapping these to teams and job roles for birthright access; helping end users with complex access issues; defining standards and policies relating to identity and access management; taking ownership of or contributing to projects to improve the bank's identity security posture. We understand the importance of knowledge and expertise remaining current and you'll help us to continue making things better through research, design and implementation of new solutions, including automation. You will actively contribute to us remaining current with Cyber and Identity trends through research and development. Everyone's opinion matters and we embrace a range of perspectives through inception to delivery. We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Responsibilities Independently run and contribute to Identity-related projects Design and implement identity solutions across both a variety of SaaS and bespoke identity tooling Collaborating with engineering and business stakeholders on Identity-related initiatives, including: Reviewing and analysing proposed technical solutions and business processes to identify appropriate security controls. Bridging the gap between complex business needs and technical execution by documenting clear, actionable identity requirements for engineering teams. Advising on remediation of security issues and processes to address root causes. Provide troubleshooting as well as disaster recovery planning and tests Maintain identity and access operations for specific high risk systems Develop processes, guidelines, and documentation for consumption by internal teams Triage and management of IAM security events including, where necessary, participation in IAM security incident management. Maintenance of existing solutions, including operational improvements. Provide training, guidance and mentorship for other team members Security administration and auditing of privileged systems access. Identification and quantification of relevant risks to Starling systems and processes in the context of Starling's desired security posture. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the IAM leads (team fit) 45 minutes Second stage with additional members of the IAM team (skills and technical) 1 hour Final stage with Infosec Director and CISO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 24, 2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Requirements As an IAM analyst you will play a critical role in the management and optimisation of Starling's identity lifecycle and across a variety of SaaS and bespoke identity tooling. You will serve as a key liaison to the wider business, bridging the gap between high-level security requirements and practical, automated solutions. Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non-technical audiences. Good understanding of identity concepts, including authentication protocols, Identity Lifecycle Management, Privileged Access Management, Role Based Access Control and Identity Governance Understanding of risk management, including quantification and remediation. A genuine enthusiasm for identifying security problems and building solutions to them. Experience of design and delivery related to identity and access management platforms, such as Okta . Experience of design and delivery related to Identity Governance Systems, such as ConductorOne . Ability to write code (e.g. automating tasks using scripting languages such as Python). Understanding of authentication protocols (e.g. SAML, OIDC). Strong general cybersecurity domain knowledge, including cloud security (GCP, AWS). Experience of fulfilling a client facing security consulting role or business facing security role. No one day is the same as any other. On any given day you might be: integrating systems with our identity provider for SSO; configuring request and review policies in our access governance system; analysing roles and permissions in third-party services and mapping these to teams and job roles for birthright access; helping end users with complex access issues; defining standards and policies relating to identity and access management; taking ownership of or contributing to projects to improve the bank's identity security posture. We understand the importance of knowledge and expertise remaining current and you'll help us to continue making things better through research, design and implementation of new solutions, including automation. You will actively contribute to us remaining current with Cyber and Identity trends through research and development. Everyone's opinion matters and we embrace a range of perspectives through inception to delivery. We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Responsibilities Independently run and contribute to Identity-related projects Design and implement identity solutions across both a variety of SaaS and bespoke identity tooling Collaborating with engineering and business stakeholders on Identity-related initiatives, including: Reviewing and analysing proposed technical solutions and business processes to identify appropriate security controls. Bridging the gap between complex business needs and technical execution by documenting clear, actionable identity requirements for engineering teams. Advising on remediation of security issues and processes to address root causes. Provide troubleshooting as well as disaster recovery planning and tests Maintain identity and access operations for specific high risk systems Develop processes, guidelines, and documentation for consumption by internal teams Triage and management of IAM security events including, where necessary, participation in IAM security incident management. Maintenance of existing solutions, including operational improvements. Provide training, guidance and mentorship for other team members Security administration and auditing of privileged systems access. Identification and quantification of relevant risks to Starling systems and processes in the context of Starling's desired security posture. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with the IAM leads (team fit) 45 minutes Second stage with additional members of the IAM team (skills and technical) 1 hour Final stage with Infosec Director and CISO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Systems Engineer - (phone number removed) - £35.94/hr umbrella rate Do you have a proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics? Are you ready to elevate your career as a Systems Engineer? This is your chance to work on cutting-edge projects within an inspiring environment that champions innovation and excellence. This company is seeking talented individuals with real-world systems engineering experience to shape the future of their products and services. If you thrive in industries such as automotive, aerospace, defence, or rail and are passionate about delivering impactful solutions, this role is perfect for you. What You Will Do: - Develop and maintain systems engineering competence within your team, ensuring high-quality standards. - Author robust requirements that meet quality benchmarks and regulatory compliance. - Gather end-user needs and concerns to refine processes and methods. - Collaborate with business analysts to create efficient and compliant processes. - Identify key performance indicators for systems engineering processes and track progress. - Guide the development of tools, training, and methods to support systems engineering principles. What You Will Bring: - Proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics. - Hands-on application of Systems Engineering tools like IBM DOORS, Rhapsody, or Catia Magic. - Expertise in requirements management aligned with Systems Engineering processes. - Real-world experience in process and method development for systems engineering. - Knowledge of system modelling, functional safety practices, and cyber security. Your contributions as a Systems Engineer will be instrumental in driving innovation and excellence within this company. By bringing your skills and expertise, you will play a key role in delivering solutions that align with industry standards and exceed expectations. Location: This position is based in Gaydon, a hub of engineering excellence and innovation. Interested?: Don't miss this opportunity to become a vital part of a forward-thinking team. Apply now to take the next step in your career as a Systems Engineer. Let's make innovation happen together! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Aug 23, 2026
Contractor
Systems Engineer - (phone number removed) - £35.94/hr umbrella rate Do you have a proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics? Are you ready to elevate your career as a Systems Engineer? This is your chance to work on cutting-edge projects within an inspiring environment that champions innovation and excellence. This company is seeking talented individuals with real-world systems engineering experience to shape the future of their products and services. If you thrive in industries such as automotive, aerospace, defence, or rail and are passionate about delivering impactful solutions, this role is perfect for you. What You Will Do: - Develop and maintain systems engineering competence within your team, ensuring high-quality standards. - Author robust requirements that meet quality benchmarks and regulatory compliance. - Gather end-user needs and concerns to refine processes and methods. - Collaborate with business analysts to create efficient and compliant processes. - Identify key performance indicators for systems engineering processes and track progress. - Guide the development of tools, training, and methods to support systems engineering principles. What You Will Bring: - Proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics. - Hands-on application of Systems Engineering tools like IBM DOORS, Rhapsody, or Catia Magic. - Expertise in requirements management aligned with Systems Engineering processes. - Real-world experience in process and method development for systems engineering. - Knowledge of system modelling, functional safety practices, and cyber security. Your contributions as a Systems Engineer will be instrumental in driving innovation and excellence within this company. By bringing your skills and expertise, you will play a key role in delivering solutions that align with industry standards and exceed expectations. Location: This position is based in Gaydon, a hub of engineering excellence and innovation. Interested?: Don't miss this opportunity to become a vital part of a forward-thinking team. Apply now to take the next step in your career as a Systems Engineer. Let's make innovation happen together! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Our Mission At Omnea, we're reinventing how enterprise businesses operate, starting with the most painful parts: procurement - where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved. We've raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient - one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility. The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We've 10x'd ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We're now the 4th fastest growing startup in Europe & the Sunday Times' Best Medium Sized Tech Company To Work for. Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who've grown unicorns, shipped world-class products, and executed at the highest levels. You'll work alongside leaders like Ben, Abs, Sabrina, and Rebe. Find out more about the team and life at Omnea here. The Role AI is changing what it means to deploy enterprise software. Configuring a customer's procurement workflows used to mean weeks of manual setup, integration by integration, edge case by edge case. Increasingly, that first-draft build work can be directed rather than done by hand: AI agents can generate workflow configurations, draft integration mappings, and produce the initial pass on a customer's setup. The job shifts with it. Instead of building every workflow yourself, you specify exactly what needs to exist, direct AI to build it, and apply the judgment AI can't: is this the right configuration for this customer's approval policy, will Legal and Finance actually sign off on it, does it hold up once real spend starts flowing through it. In practice, that might mean catching that the approval chain AI just drafted works perfectly for HQ, but misses a regional delegation-of-authority rule that would fail an audit in the customer's APAC entity. As Omnea's AI Solutions Lead, you own deployment of the Omnea platform end to end - typically running 3-5 enterprise deployments concurrently - for some of Europe's most recognisable companies. You advise customers on the best-fit configuration, direct AI-assisted build work to get there fast, and validate every output against what the customer actually needs. You'll also deal with the politics that come with every enterprise rollout: the Legal team wanting one more sign-off, the Finance stakeholder who doesn't trust the new approval flow, the exec sponsor who's gone quiet. You become the internal voice of the customer, and you're judged on outcomes you can point to: time to launch, post-go-live CSAT, and whether that customer becomes a case study or reference. This is an early hire on Omnea's customer team, working directly with our sales, customer, product, and engineering leadership. The future shape of the role is yours to define! What You'll Do Discover and design Run discovery with customer stakeholders across Procurement, Finance, Legal, and IT, and translate their process into an Omnea configuration Design the target workflow: approval chains, routing logic, integrations, and the edge cases that make procurement hard On a deployment with a dozen-plus integrations, you own the sequencing - what has to land first, what blocks what - and the harder calls underneath it: which system is the source of truth for a given entity, and how records reconcile when two systems key that entity differently Define success criteria and a realistic path to go-live with the customer's project sponsor Build with AI, not instead of it You're not just directing AI to draft your own deliverables faster - you're configuring the specialized agents Omnea's customers rely on every day: an intake agent that knows how to ask a procurement analyst the right follow-up question, a risk agent that flags what actually matters to this customer's Legal team The real leverage comes from chaining agents together - an intake agent that hands clean, structured requests to a risk agent, which in turn routes into approvals with the right context already attached. You design how those agents work as a system, not just individually Writing a spec for one agent is a skill. Writing one that holds up across a chain of agents - where one agent's output becomes another's input - is the actual bar here Validate every AI-generated output against the customer's actual process, policy, and edge cases before anything ships Handle what AI can't: judgment calls on ambiguous requirements, custom logic, and anything that needs a human read on internal politics Deploy and prove value Present configured workflows to stakeholders, from procurement analysts to CFOs, working through the pushback and internal politics that come with any enterprise rollout, and win their buy-in Run multi-day onsite workshops with customers, coordinating dozens of stakeholders across multiple workstreams at once - a different muscle than a single stakeholder meeting Project-manage the deployment: timelines, blockers, stakeholder alignment, and a clear path to launch, acting as an extension of the customer's team Track adoption after go-live and keep the configuration working as the customer's process evolves Work with Product and Engineering during the design phase, not just after something breaks in the field - you're often the earliest signal on whether a new module will hold up for an enterprise customer, and that shapes what gets built next What's Different About This Role You'll spend more time specifying and validating than building from scratch. AI produces the first draft; you make sure it's right for this customer Writing instructions AI can act on precisely is a skill you'll build fast here. Vague requests produce vague configurations Judgment matters more, not less. AI speeds up the build, but you decide whether the output is right for this contract, this Board, this customer You'll keep experimenting as our AI tooling evolves, and share what works with the rest of the team About You We don't expect you to know how to do all of this on day one. TL;DR: you're ambitious and hard-working, as comfortable directing an AI agent through a tricky configuration as you are presenting a project plan to an exec. You make up for any gap in experience with hunger and a genuine growth mindset. You derive energy from building relationships, shipping projects, and making customers succeed. 4-8 years in a fast-paced, high-bar environment: a startup, scale-up, consulting, banking, or something you built yourself Less experience? Check out our Solutions Associate role Comfortable directing AI tools to produce first-draft work, and confident enough in your own judgment to catch what's wrong. Prior use of tools like ChatGPT, Claude, or Cursor is a strong plus. What matters most is your ability to write clear, specific instructions and evaluate what comes back Client-facing experience, or the natural gravitas to be excellent at it. You can point to a time you went well beyond what a client expected A track record of doing something exceptionally well, whether that's work, academia, sport, or anything else you've put your mind to Comfortable reasoning about system architecture - how data models, primary keys, and integration sequencing interact across a dozen enterprise systems. You don't need to write the integration code, but you need to know why it breaks and be able to reason with the people who do, and you'll need to become an Omnea product expert You build real relationships with people at any level, from a junior procurement analyst to a CFO, and know how to handle pushback and stakeholder politics, not just build rapport Comfortable running rooms of stakeholders across a genuinely cross-functional tool - on a single project you'll interface with the CPO, Legal, Finance, AP, InfoSec, and Compliance, plus each of their technical resources, often all with competing priorities on the same decision Comfortable moving between the detail and the big picture: configuring a workflow in the morning, presenting a project plan to an exec in the afternoon Entrepreneurial, have high ownership, and want to be part of building something. We've signed up to the Future Founder Promise An excellent communicator: clear and concise, verbal and written, even when the subject is complicated Highly organised: comfortable running 3-5 enterprise deployments concurrently, each at a different stage, without dropping any of them At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out. A few things to note: We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here. We work Tuesdays . click apply for full job details
Aug 22, 2026
Full time
Our Mission At Omnea, we're reinventing how enterprise businesses operate, starting with the most painful parts: procurement - where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved. We've raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient - one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility. The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We've 10x'd ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We're now the 4th fastest growing startup in Europe & the Sunday Times' Best Medium Sized Tech Company To Work for. Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who've grown unicorns, shipped world-class products, and executed at the highest levels. You'll work alongside leaders like Ben, Abs, Sabrina, and Rebe. Find out more about the team and life at Omnea here. The Role AI is changing what it means to deploy enterprise software. Configuring a customer's procurement workflows used to mean weeks of manual setup, integration by integration, edge case by edge case. Increasingly, that first-draft build work can be directed rather than done by hand: AI agents can generate workflow configurations, draft integration mappings, and produce the initial pass on a customer's setup. The job shifts with it. Instead of building every workflow yourself, you specify exactly what needs to exist, direct AI to build it, and apply the judgment AI can't: is this the right configuration for this customer's approval policy, will Legal and Finance actually sign off on it, does it hold up once real spend starts flowing through it. In practice, that might mean catching that the approval chain AI just drafted works perfectly for HQ, but misses a regional delegation-of-authority rule that would fail an audit in the customer's APAC entity. As Omnea's AI Solutions Lead, you own deployment of the Omnea platform end to end - typically running 3-5 enterprise deployments concurrently - for some of Europe's most recognisable companies. You advise customers on the best-fit configuration, direct AI-assisted build work to get there fast, and validate every output against what the customer actually needs. You'll also deal with the politics that come with every enterprise rollout: the Legal team wanting one more sign-off, the Finance stakeholder who doesn't trust the new approval flow, the exec sponsor who's gone quiet. You become the internal voice of the customer, and you're judged on outcomes you can point to: time to launch, post-go-live CSAT, and whether that customer becomes a case study or reference. This is an early hire on Omnea's customer team, working directly with our sales, customer, product, and engineering leadership. The future shape of the role is yours to define! What You'll Do Discover and design Run discovery with customer stakeholders across Procurement, Finance, Legal, and IT, and translate their process into an Omnea configuration Design the target workflow: approval chains, routing logic, integrations, and the edge cases that make procurement hard On a deployment with a dozen-plus integrations, you own the sequencing - what has to land first, what blocks what - and the harder calls underneath it: which system is the source of truth for a given entity, and how records reconcile when two systems key that entity differently Define success criteria and a realistic path to go-live with the customer's project sponsor Build with AI, not instead of it You're not just directing AI to draft your own deliverables faster - you're configuring the specialized agents Omnea's customers rely on every day: an intake agent that knows how to ask a procurement analyst the right follow-up question, a risk agent that flags what actually matters to this customer's Legal team The real leverage comes from chaining agents together - an intake agent that hands clean, structured requests to a risk agent, which in turn routes into approvals with the right context already attached. You design how those agents work as a system, not just individually Writing a spec for one agent is a skill. Writing one that holds up across a chain of agents - where one agent's output becomes another's input - is the actual bar here Validate every AI-generated output against the customer's actual process, policy, and edge cases before anything ships Handle what AI can't: judgment calls on ambiguous requirements, custom logic, and anything that needs a human read on internal politics Deploy and prove value Present configured workflows to stakeholders, from procurement analysts to CFOs, working through the pushback and internal politics that come with any enterprise rollout, and win their buy-in Run multi-day onsite workshops with customers, coordinating dozens of stakeholders across multiple workstreams at once - a different muscle than a single stakeholder meeting Project-manage the deployment: timelines, blockers, stakeholder alignment, and a clear path to launch, acting as an extension of the customer's team Track adoption after go-live and keep the configuration working as the customer's process evolves Work with Product and Engineering during the design phase, not just after something breaks in the field - you're often the earliest signal on whether a new module will hold up for an enterprise customer, and that shapes what gets built next What's Different About This Role You'll spend more time specifying and validating than building from scratch. AI produces the first draft; you make sure it's right for this customer Writing instructions AI can act on precisely is a skill you'll build fast here. Vague requests produce vague configurations Judgment matters more, not less. AI speeds up the build, but you decide whether the output is right for this contract, this Board, this customer You'll keep experimenting as our AI tooling evolves, and share what works with the rest of the team About You We don't expect you to know how to do all of this on day one. TL;DR: you're ambitious and hard-working, as comfortable directing an AI agent through a tricky configuration as you are presenting a project plan to an exec. You make up for any gap in experience with hunger and a genuine growth mindset. You derive energy from building relationships, shipping projects, and making customers succeed. 4-8 years in a fast-paced, high-bar environment: a startup, scale-up, consulting, banking, or something you built yourself Less experience? Check out our Solutions Associate role Comfortable directing AI tools to produce first-draft work, and confident enough in your own judgment to catch what's wrong. Prior use of tools like ChatGPT, Claude, or Cursor is a strong plus. What matters most is your ability to write clear, specific instructions and evaluate what comes back Client-facing experience, or the natural gravitas to be excellent at it. You can point to a time you went well beyond what a client expected A track record of doing something exceptionally well, whether that's work, academia, sport, or anything else you've put your mind to Comfortable reasoning about system architecture - how data models, primary keys, and integration sequencing interact across a dozen enterprise systems. You don't need to write the integration code, but you need to know why it breaks and be able to reason with the people who do, and you'll need to become an Omnea product expert You build real relationships with people at any level, from a junior procurement analyst to a CFO, and know how to handle pushback and stakeholder politics, not just build rapport Comfortable running rooms of stakeholders across a genuinely cross-functional tool - on a single project you'll interface with the CPO, Legal, Finance, AP, InfoSec, and Compliance, plus each of their technical resources, often all with competing priorities on the same decision Comfortable moving between the detail and the big picture: configuring a workflow in the morning, presenting a project plan to an exec in the afternoon Entrepreneurial, have high ownership, and want to be part of building something. We've signed up to the Future Founder Promise An excellent communicator: clear and concise, verbal and written, even when the subject is complicated Highly organised: comfortable running 3-5 enterprise deployments concurrently, each at a different stage, without dropping any of them At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out. A few things to note: We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here. We work Tuesdays . click apply for full job details
IT Support Analyst Salary: £30,000 £32,000 per annum Start Date: ASAP Location: Central Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You ll Be Doing: Provide day-to-day IT support for hardware and software issues, triaging and resolving tickets or escalating to our managed service provider where needed. Act as the internal point of contact between KCT and our managed service provider, tracking tickets through to resolution. Support system administration tasks user accounts, permissions, device management, patching, and basic server / cloud administration. Assist with technical implementation projects, such as new systems, rollouts, and migrations. Maintain clear and accurate documentation of processes, configurations, and support procedures. Support cyber security hygiene tasks, building your knowledge and confidence in this area over time. What We re Looking For Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 1 3 years' experience in an IT support, helpdesk, or junior systems administration role. Working knowledge of Windows environments and common business software. Some exposure to system administration (Active Directory, M365 admin, device management). Comfortable liaising with third-party suppliers or service providers. Exposure to cyber security concepts or tasks is a bonus. The type of person you ll be: A clear and confident communicator, comfortable explaining technical issues to non-technical colleagues. Proactive, curious, and hungry to learn. Well organised and reliable, with good ownership of your work. Someone who wants to grow this role comes with genuine progression into systems administration, infrastructure, or IT delivery. What We Can Offer You We believe in rewarding great work. For this role we offer the following benefits from day one: £30,000 £32,000 per annum. 25 days plus bank holidays, increasing annually to 30. Health Cash Plan Cash back for Dental, optical, and other treatments. Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme matching up to 5%. Income protection insurance. Life assurance policy. Enhanced family leave (upon completion of probation). Cycle to work scheme. Employee Assistance Programme. Why Join Us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where You ll Be Working Our office based in central Bristol BS1. Hiring Process What to Expect We like to keep things clear and straightforward. Here s what you can expect: Application review We review applications on a rolling basis and will contact you when shortlisted. Initial Chat A short call with Head of IT to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview This is your competency-based interview with the Stephen Bungay and Kieren Windsor (Business Change and IT Director) (up to 60mins). Feedback We will contact you following your interview, typically within 1 week. Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to Apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy available on our website.
Aug 22, 2026
Full time
IT Support Analyst Salary: £30,000 £32,000 per annum Start Date: ASAP Location: Central Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You ll Be Doing: Provide day-to-day IT support for hardware and software issues, triaging and resolving tickets or escalating to our managed service provider where needed. Act as the internal point of contact between KCT and our managed service provider, tracking tickets through to resolution. Support system administration tasks user accounts, permissions, device management, patching, and basic server / cloud administration. Assist with technical implementation projects, such as new systems, rollouts, and migrations. Maintain clear and accurate documentation of processes, configurations, and support procedures. Support cyber security hygiene tasks, building your knowledge and confidence in this area over time. What We re Looking For Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 1 3 years' experience in an IT support, helpdesk, or junior systems administration role. Working knowledge of Windows environments and common business software. Some exposure to system administration (Active Directory, M365 admin, device management). Comfortable liaising with third-party suppliers or service providers. Exposure to cyber security concepts or tasks is a bonus. The type of person you ll be: A clear and confident communicator, comfortable explaining technical issues to non-technical colleagues. Proactive, curious, and hungry to learn. Well organised and reliable, with good ownership of your work. Someone who wants to grow this role comes with genuine progression into systems administration, infrastructure, or IT delivery. What We Can Offer You We believe in rewarding great work. For this role we offer the following benefits from day one: £30,000 £32,000 per annum. 25 days plus bank holidays, increasing annually to 30. Health Cash Plan Cash back for Dental, optical, and other treatments. Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme matching up to 5%. Income protection insurance. Life assurance policy. Enhanced family leave (upon completion of probation). Cycle to work scheme. Employee Assistance Programme. Why Join Us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where You ll Be Working Our office based in central Bristol BS1. Hiring Process What to Expect We like to keep things clear and straightforward. Here s what you can expect: Application review We review applications on a rolling basis and will contact you when shortlisted. Initial Chat A short call with Head of IT to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview This is your competency-based interview with the Stephen Bungay and Kieren Windsor (Business Change and IT Director) (up to 60mins). Feedback We will contact you following your interview, typically within 1 week. Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to Apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy available on our website.
Smart Communications group
City Of Westminster, London
Information Security Director We are seeking a highly skilled and experienced Director of Information Security to join our dynamic and growing team. As the Director of Information Security you will play a crucial role in ensuring safety, integrity and privacy, securing our company and data against cyber threats. We operate in a highly secure global SaaS organization that holds multiple certifications such as PCI DSS, ISO/IEC 27001, SOC, HIPAA, IRAP and works with a large, federated customer base. Responsibilities Develop and lead a team of Security Analysts and Engineers, providing management, mentorship and direction. Partner with Product, Engineering, Operations, HR, Legal and Finance functions to embed security into all business operations and change programmes. Collaborate with the CIO to provide a future vision of technology and systems with security in mind. Provide strategic planning, development and delivery of the information security strategy across the business. Lead and direct security operations team in monitoring, detecting, and responding to security incidents and breaches. Champion the adoption of security by design and privacy by design principles, fostering a culture of security. Required Skills and Experience A minimum of 10+ years hands on, proven industry experience in a similar role. Bachelor's or master's degree in computer science, Information Security, or a related field. Industry certifications such as CISSP, CISM, CEH, ECSA, LPT, OSCP, AWS certified security or equivalent are highly desirable. Strong budget planning and financial management capabilities related to security operations, combined with a proactive problem solving attitude and service oriented approach. Experience managing and growing high performing teams. Excellent communication and interpersonal skills enabling effective presentation of ideas, drive change, influence stakeholders and build relationships. In depth knowledge of security principles, technologies and best practices, threat detection and mitigation strategies. Proactive approach to staying updated with the latest security threats, vulnerabilities and mitigation techniques. Advantageous Skills and Experience Experience working on projects ensuring compliance with PCI DSS, ISO/IEC 27001, SOC, HIPAA, IRAP controls. Knowledge of security compliance standards relevant to the SaaS industry such as PCI, GDPR, ISO 27001, SOC 2, NIST. Benefits Competitive salary commensurate with experience. Extensive health insurance, income protection, life assurance. Subsidised gym membership, leisure travel insurance. Pension contribution and 25 days holiday allowance plus an additional day off for your birthday. Fully remote role with flexible working environment. Equal Opportunity We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity. Location UK - Remote
Aug 20, 2026
Full time
Information Security Director We are seeking a highly skilled and experienced Director of Information Security to join our dynamic and growing team. As the Director of Information Security you will play a crucial role in ensuring safety, integrity and privacy, securing our company and data against cyber threats. We operate in a highly secure global SaaS organization that holds multiple certifications such as PCI DSS, ISO/IEC 27001, SOC, HIPAA, IRAP and works with a large, federated customer base. Responsibilities Develop and lead a team of Security Analysts and Engineers, providing management, mentorship and direction. Partner with Product, Engineering, Operations, HR, Legal and Finance functions to embed security into all business operations and change programmes. Collaborate with the CIO to provide a future vision of technology and systems with security in mind. Provide strategic planning, development and delivery of the information security strategy across the business. Lead and direct security operations team in monitoring, detecting, and responding to security incidents and breaches. Champion the adoption of security by design and privacy by design principles, fostering a culture of security. Required Skills and Experience A minimum of 10+ years hands on, proven industry experience in a similar role. Bachelor's or master's degree in computer science, Information Security, or a related field. Industry certifications such as CISSP, CISM, CEH, ECSA, LPT, OSCP, AWS certified security or equivalent are highly desirable. Strong budget planning and financial management capabilities related to security operations, combined with a proactive problem solving attitude and service oriented approach. Experience managing and growing high performing teams. Excellent communication and interpersonal skills enabling effective presentation of ideas, drive change, influence stakeholders and build relationships. In depth knowledge of security principles, technologies and best practices, threat detection and mitigation strategies. Proactive approach to staying updated with the latest security threats, vulnerabilities and mitigation techniques. Advantageous Skills and Experience Experience working on projects ensuring compliance with PCI DSS, ISO/IEC 27001, SOC, HIPAA, IRAP controls. Knowledge of security compliance standards relevant to the SaaS industry such as PCI, GDPR, ISO 27001, SOC 2, NIST. Benefits Competitive salary commensurate with experience. Extensive health insurance, income protection, life assurance. Subsidised gym membership, leisure travel insurance. Pension contribution and 25 days holiday allowance plus an additional day off for your birthday. Fully remote role with flexible working environment. Equal Opportunity We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity. Location UK - Remote
Job Description Role Title: Network Infrastructure Specialist / Assoc Manager Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist / Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for its inclusion in and diversity in business performance. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO Network Infrastructure Specialist/Associate Manager We are seeking a highly skilled and experiencedNetwork Analyst/Architectto join our dynamic IT team. The ideal candidate will play a crucial role in designing, implementing, and optimizing our enterprise network infrastructure, with a strong focus on cloud networking, automation techniques, and traditional network architectures. You will be responsible for ensuring the seamless integration of cloud-based and on-premise networking technologies, driving performance, scalability, and security across the entire network environment. This position demands a forward-thinking professional who can lead in developing innovative solutions while maintaining and improving our current systems. You will collaborate with IT colleagues, external vendors, and key business stakeholders to ensure that the network infrastructure aligns with our organization's strategic goals and technology initiatives. Qualification Key Responsibilities Design, Implement, and Manage Network Infrastructure Lead the design and deployment of robust, scalable, and high-performing network architectures, including LAN, WAN, WiFi, and cloud networking solutions. Expertise in routing, switching, and network segmentation to support business operations across multiple sites and cloud environments. Design and implement secure network architectures to meet the evolving needs of a hybrid cloud environment. Cloud Networking Expertise Architect and manage cloud-based network solutions (e.g., AWS, Azure, GCP) to support a range of applications and workloads. Ensure high availability and performance of network services in cloud environments, leveraging virtual network functions, VPNs, and direct connections. Design cloud-to-cloud and hybrid cloud architectures with a focus on security and cost optimization. Automation and Scripting Leverage automation tools and scripting (e.g., Ansible, Python, Terraform) to enhance network deployment, configuration management, and ongoing network operations. Develop network automation strategies to improve efficiency, reduce human error, and minimize downtime. Collaborate with DevOps teams to integrate network automation within broader infrastructure-as-code (IaC) practices. Network Monitoring and Troubleshooting Continuously monitor and analyze network performance using various network management tools, identifying and resolving network issues to ensure uptime and stability. Provide proactive troubleshooting for complex networking issues, ensuring minimal disruption to business operations. Security and Compliance Implement and enforce network security policies and procedures to safeguard the integrity and confidentiality of organizational data. Ensure compliance with industry standards, including NIST, PCI-DSS, and GDPR, by enforcing firewall, VPN, and other security measures. Collaboration and Leadership Work closely with cross-functional teams, including cybersecurity, cloud architects, systems engineers, and external vendors to optimize network operations. Mentor junior network engineers and provide technical leadership on large-scale network projects. Experience with Artificially Intelligence and its application/use on Networkling infrastructure Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We are proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit .
Jul 30, 2026
Full time
Job Description Role Title: Network Infrastructure Specialist / Assoc Manager Location: London Salary: Competitive salary and package dependent on experience Career Level: Specialist / Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for its inclusion in and diversity in business performance. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO Network Infrastructure Specialist/Associate Manager We are seeking a highly skilled and experiencedNetwork Analyst/Architectto join our dynamic IT team. The ideal candidate will play a crucial role in designing, implementing, and optimizing our enterprise network infrastructure, with a strong focus on cloud networking, automation techniques, and traditional network architectures. You will be responsible for ensuring the seamless integration of cloud-based and on-premise networking technologies, driving performance, scalability, and security across the entire network environment. This position demands a forward-thinking professional who can lead in developing innovative solutions while maintaining and improving our current systems. You will collaborate with IT colleagues, external vendors, and key business stakeholders to ensure that the network infrastructure aligns with our organization's strategic goals and technology initiatives. Qualification Key Responsibilities Design, Implement, and Manage Network Infrastructure Lead the design and deployment of robust, scalable, and high-performing network architectures, including LAN, WAN, WiFi, and cloud networking solutions. Expertise in routing, switching, and network segmentation to support business operations across multiple sites and cloud environments. Design and implement secure network architectures to meet the evolving needs of a hybrid cloud environment. Cloud Networking Expertise Architect and manage cloud-based network solutions (e.g., AWS, Azure, GCP) to support a range of applications and workloads. Ensure high availability and performance of network services in cloud environments, leveraging virtual network functions, VPNs, and direct connections. Design cloud-to-cloud and hybrid cloud architectures with a focus on security and cost optimization. Automation and Scripting Leverage automation tools and scripting (e.g., Ansible, Python, Terraform) to enhance network deployment, configuration management, and ongoing network operations. Develop network automation strategies to improve efficiency, reduce human error, and minimize downtime. Collaborate with DevOps teams to integrate network automation within broader infrastructure-as-code (IaC) practices. Network Monitoring and Troubleshooting Continuously monitor and analyze network performance using various network management tools, identifying and resolving network issues to ensure uptime and stability. Provide proactive troubleshooting for complex networking issues, ensuring minimal disruption to business operations. Security and Compliance Implement and enforce network security policies and procedures to safeguard the integrity and confidentiality of organizational data. Ensure compliance with industry standards, including NIST, PCI-DSS, and GDPR, by enforcing firewall, VPN, and other security measures. Collaboration and Leadership Work closely with cross-functional teams, including cybersecurity, cloud architects, systems engineers, and external vendors to optimize network operations. Mentor junior network engineers and provide technical leadership on large-scale network projects. Experience with Artificially Intelligence and its application/use on Networkling infrastructure Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We are proud to be consistently recognized as one of the World's Best Workplaces. Join Accenture to work at the heart of change. Visit .
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Jul 30, 2026
Full time
eDiscovery Senior Technical Project Manager London/hybrid (but remote from UK could be considered for an exceptional person) The Firm: Highly reputable international Legal Practice undergoing expansion in the eDiscovery Practice. The Role: Provide the eDiscovery team with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products such as Relativity, Reveal, Disco, Axcelerate, Nuix, and also know or happy to learn Sharedo or Opus2. You will be very technically adept and if not a Relativity Master be well on your way with an understanding across the tool and other tools (mentioned above). Delivery: Accountable for ensuring quality control process is adhered to in delivery of all services Ensure your Manager is made aware of all tasks, projects and the approach to delivery is discussed and confirmed with them Create recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling Setup and customisation of Relativity , running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings Carry out native and load file productions according to specifications Resolve 1st line support queries and work with our 2nd & 3rd line support to ensure technical issues are resolved Be a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these Ensure defensible processes and data security procedures are adhered to at all times Administration of software and hardware used by the eDiscovery team Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA s PM s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients specifications. Our Data Protection number: ZA(phone number removed)
Customer Success ManagerApplylocations: London Office, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR101768Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security PlatformTM delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota. You should have a passion to learn about cybersecurity and AI, while always wanting to deliver the best service to our customers.This role is hybrid with minimum 3 days a week in our London office. What will I be doing: As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Director of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts. Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes. Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs. Ensure customers are set up for success and facilitate the renewal at the end of the subscription term. Analyze customer engagement levels to assess risk and execute action plans to progress account health. Manage customer escalations to resolution, leveraging cross-functional teams within the business. Mentor developing Customer Success Managers on the team by sharing best practices and helping ramp up new team members. Build strategic partnerships with Renewal Directors, Sales, Cyber Technology Specialists, and other internal teams to drive alignment and develop tailored solutions for complex accounts. What experience do I need: A minimum of 5 years of experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service, or Consulting. Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical. Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts. Strong time management skills, self-motivation, and the ability to work effectively as part of a team. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!
May 29, 2026
Full time
Customer Success ManagerApplylocations: London Office, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR101768Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security PlatformTM delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota. You should have a passion to learn about cybersecurity and AI, while always wanting to deliver the best service to our customers.This role is hybrid with minimum 3 days a week in our London office. What will I be doing: As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Director of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts. Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes. Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs. Ensure customers are set up for success and facilitate the renewal at the end of the subscription term. Analyze customer engagement levels to assess risk and execute action plans to progress account health. Manage customer escalations to resolution, leveraging cross-functional teams within the business. Mentor developing Customer Success Managers on the team by sharing best practices and helping ramp up new team members. Build strategic partnerships with Renewal Directors, Sales, Cyber Technology Specialists, and other internal teams to drive alignment and develop tailored solutions for complex accounts. What experience do I need: A minimum of 5 years of experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service, or Consulting. Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical. Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts. Strong time management skills, self-motivation, and the ability to work effectively as part of a team. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!
Customer Success ManagerApplylocations: London Office, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR101768Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security PlatformTM delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota. You should have a passion to learn about cybersecurity and AI, while always wanting to deliver the best service to our customers.This role is hybrid with minimum 3 days a week in our London office. What will I be doing: As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Director of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts. Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes. Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs. Ensure customers are set up for success and facilitate the renewal at the end of the subscription term. Analyze customer engagement levels to assess risk and execute action plans to progress account health. Manage customer escalations to resolution, leveraging cross-functional teams within the business. Mentor developing Customer Success Managers on the team by sharing best practices and helping ramp up new team members. Build strategic partnerships with Renewal Directors, Sales, Cyber Technology Specialists, and other internal teams to drive alignment and develop tailored solutions for complex accounts. What experience do I need: A minimum of 5 years of experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service, or Consulting. Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical. Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts. Strong time management skills, self-motivation, and the ability to work effectively as part of a team. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!
May 29, 2026
Full time
Customer Success ManagerApplylocations: London Office, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR101768Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security PlatformTM delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : In the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota. You should have a passion to learn about cybersecurity and AI, while always wanting to deliver the best service to our customers.This role is hybrid with minimum 3 days a week in our London office. What will I be doing: As a Customer Success Manager, you will manage a portfolio of 30-40 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Director of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts. Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes. Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs. Ensure customers are set up for success and facilitate the renewal at the end of the subscription term. Analyze customer engagement levels to assess risk and execute action plans to progress account health. Manage customer escalations to resolution, leveraging cross-functional teams within the business. Mentor developing Customer Success Managers on the team by sharing best practices and helping ramp up new team members. Build strategic partnerships with Renewal Directors, Sales, Cyber Technology Specialists, and other internal teams to drive alignment and develop tailored solutions for complex accounts. What experience do I need: A minimum of 5 years of experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service, or Consulting. Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical. Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts. Strong time management skills, self-motivation, and the ability to work effectively as part of a team. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team!
The Group Cyber Security Awareness Analyst is responsible for supporting the design, delivery, and continuous improvement of Compass Group's global cyber security awareness programme. This is a maternity leave cover role focused on ensuring continuity and effectiveness of awareness, phishing simulation, and learning activities. This role focuses on embedding safer cyber behaviours across the organisation through role-relevant learning, phishing simulations, and targeted guidance. Working closely with Group cyber security and local market technology teams, HR, and external partners, the role ensures security awareness activities are aligned to real business risk and operational priorities. The role plays a key part in driving measurable behaviour change by using data and insight to continually refine content, targeting, and engagement across Compass Group's global workforce. Key accountabilities: Security Awareness Programme Delivery: Own and support the ongoing delivery and continuous improvement of the global cyber security awareness programme, ensuring alignment to business risks, threat trends, and operational priorities. Phishing & Learning Platform Management: Lead the rollout and day-to-day operation of phishing simulation and learning development platforms. Support market onboarding, define clear operating models, and manage support boundaries and ownership transitions between Group and markets. Role-Relevant Guidance & Training: Develop and deliver targeted, role-appropriate guidance and training for employees, leaders, and incident responders to influence safer day-to-day decision-making and consistent reporting behaviours. Measurement & Effectiveness: Measure programme effectiveness using meaningful KPIs such as training completion, phishing simulation outcomes, and reporting rates. Use data and insight to identify trends, adjust programme focus, and drive measurable behaviour change. Stakeholder Engagement: Work closely with Group and market stakeholders to promote awareness activities, support local adoption, and ensure programmes are relevant, practical, and well understood. Continuous Improvement: Stay informed on emerging social engineering techniques and awareness best practices. Continuously refine content, delivery methods, and engagement approaches to maintain effectiveness over time. Team Support & Flexibility: Provide support to wider Group cyber security activities where required, assisting with cross-team initiatives, operational priorities, and ad-hoc activities to ensure overall team effectiveness and resilience. Business Dimensions: This role supports Compass Group PLC applications and users globally, with a focus on enterprise-wide security awareness and behaviour change across multiple markets. The role reports into the Group Deputy CISO. The role has no direct reports. Expected Role KPIs: Development in line with the Personal Development Plan Accurate and insightful reporting Timely delivery of awareness campaigns and platform rollouts Projects and improvement activities delivered to schedule Key Skills and Experience Experience in cyber security awareness, training, learning platforms, or behavioural change programmes Understanding of phishing, social engineering, and human-centric cyber risk Experience supporting or operating learning management and phishing simulation platforms Strong data analysis skills with the ability to translate metrics into insight and action Strong written and verbal communication skills Ability to engage effectively with technical and non-technical stakeholders Highly organised with strong attention to detail Familiarity with security frameworks and standards (e.g. NIST, ISO 27001) is desirable Possible Next Career Steps: This role is a cover position focused on maintaining continuity and effectiveness of the Group cyber security awareness programme. While formal progression opportunities may be limited within this role, it provides valuable exposure to global cyber security operations, stakeholder engagement, and behavioural risk management, supporting the development of transferable skills applicable to future roles within cyber security, risk, or technology functions.
May 28, 2026
Full time
The Group Cyber Security Awareness Analyst is responsible for supporting the design, delivery, and continuous improvement of Compass Group's global cyber security awareness programme. This is a maternity leave cover role focused on ensuring continuity and effectiveness of awareness, phishing simulation, and learning activities. This role focuses on embedding safer cyber behaviours across the organisation through role-relevant learning, phishing simulations, and targeted guidance. Working closely with Group cyber security and local market technology teams, HR, and external partners, the role ensures security awareness activities are aligned to real business risk and operational priorities. The role plays a key part in driving measurable behaviour change by using data and insight to continually refine content, targeting, and engagement across Compass Group's global workforce. Key accountabilities: Security Awareness Programme Delivery: Own and support the ongoing delivery and continuous improvement of the global cyber security awareness programme, ensuring alignment to business risks, threat trends, and operational priorities. Phishing & Learning Platform Management: Lead the rollout and day-to-day operation of phishing simulation and learning development platforms. Support market onboarding, define clear operating models, and manage support boundaries and ownership transitions between Group and markets. Role-Relevant Guidance & Training: Develop and deliver targeted, role-appropriate guidance and training for employees, leaders, and incident responders to influence safer day-to-day decision-making and consistent reporting behaviours. Measurement & Effectiveness: Measure programme effectiveness using meaningful KPIs such as training completion, phishing simulation outcomes, and reporting rates. Use data and insight to identify trends, adjust programme focus, and drive measurable behaviour change. Stakeholder Engagement: Work closely with Group and market stakeholders to promote awareness activities, support local adoption, and ensure programmes are relevant, practical, and well understood. Continuous Improvement: Stay informed on emerging social engineering techniques and awareness best practices. Continuously refine content, delivery methods, and engagement approaches to maintain effectiveness over time. Team Support & Flexibility: Provide support to wider Group cyber security activities where required, assisting with cross-team initiatives, operational priorities, and ad-hoc activities to ensure overall team effectiveness and resilience. Business Dimensions: This role supports Compass Group PLC applications and users globally, with a focus on enterprise-wide security awareness and behaviour change across multiple markets. The role reports into the Group Deputy CISO. The role has no direct reports. Expected Role KPIs: Development in line with the Personal Development Plan Accurate and insightful reporting Timely delivery of awareness campaigns and platform rollouts Projects and improvement activities delivered to schedule Key Skills and Experience Experience in cyber security awareness, training, learning platforms, or behavioural change programmes Understanding of phishing, social engineering, and human-centric cyber risk Experience supporting or operating learning management and phishing simulation platforms Strong data analysis skills with the ability to translate metrics into insight and action Strong written and verbal communication skills Ability to engage effectively with technical and non-technical stakeholders Highly organised with strong attention to detail Familiarity with security frameworks and standards (e.g. NIST, ISO 27001) is desirable Possible Next Career Steps: This role is a cover position focused on maintaining continuity and effectiveness of the Group cyber security awareness programme. While formal progression opportunities may be limited within this role, it provides valuable exposure to global cyber security operations, stakeholder engagement, and behavioural risk management, supporting the development of transferable skills applicable to future roles within cyber security, risk, or technology functions.
Senior Cyber Security & Network Analyst The Opportunity in a Nutshell On behalf of our client, a leader in their industry , we are seeking a senior, hands-on technology professional with a deep foundation in Network Engineering (minimum 5-7 years of experience) coupled with strong Cyber Security expertise. This is not a purely monitoring role; the client requires an engineer who can lead from the front, physically and logically build infrastructure, and own complex technical projects from inception to completion. You will ensure the client's digital ecosystem remains resilient, highly performant, and securely aligned with evolving business objectives. Core Responsibilities As a senior technical anchor within the operations team, your daily focus will heavily lean into robust network engineering, system build-outs, and defensive security protocols: Infrastructure Installations & Kit Builds: Act as the technical lead for configuring, assembling, installing, and deploying new network and security hardware. Ensure all engineering documentation is immaculately maintained. Network Architecture Ownership: Maintain, optimize, and scale the client's Layer 2/3 environment, specifically managing Cisco Nexus routing, LAN/WAN frameworks, wireless networks, B2B links, and network load balancing solutions. Project Leadership: Spearhead mid-to-large scale infrastructure initiatives, ensuring deliverables are hit on time and within budget. You will be expected to demonstrate the tangible business value your technical decisions bring to the overall deployment process. Infrastructure Defense & Monitoring: Oversee next-generation Palo Alto firewalls, intrusion prevention systems, and data encryption protocols. Monitor SIEM platforms and threat feeds to isolate, investigate, and remediate digital vulnerabilities. Collaboration & Mentorship: Partner closely with internal technical squads and coordinate with external vendor partners. Provide coaching and technical advice to team members to foster a culture of continuous improvement. What The Client Is Looking For To thrive in this fast-paced environment, candidates must possess a blend of seasoned engineering experience and a structured, methodical approach to problem-solving. Technical Competencies: Minimum of 5-7 years of dedicated experience implementing, supporting, and developing complex L2/3 network architectures. Proven track record of leading and performing new network installations and physical/logical kit builds. Deep technical proficiency configuring and supporting L2/3 Cisco Nexus switching frameworks and Aruba Wi-Fi environments. Solid understanding of Network Load Balancing mechanisms and coordinating third-party Penetration Testing. Strong secondary expertise in Cyber Security, specifically administering Palo Alto Firewalls alongside their advanced next-gen service suites. Background utilizing Qualys Vulnerability Management tools and endpoint detection/remediation software. Previous experience navigating SOX compliance frameworks and handling fast-paced data environments is highly desirable. Application Requirement: Project Examples Our client values real-world execution. As part of your application, please be prepared to provide specific examples of projects where you led from the front on network or security kit deployments. We will look for details on:The scope of the hardware/software deployment you personally executed.The specific technical challenges you overcame during the installation or build phase.The tangible value and security/performance improvements your role brought to that process. Growth, Support & Culture Our client believes in empowering their people to reach their full potential. Joining this team means benefiting from: Structured Progression: Clear objective setting, tailored 1:1 mentorship sessions, and consistent coaching to elevate your architectural capabilities. Empowerment & Autonomy: An inclusive culture that grants ownership of meaningful outcomes and encourages exploration of development opportunities outside your immediate remit. A Collaborative Space: A supportive management philosophy designed to give employees the resources they need to excel while allowing them to bring their authentic selves to work every day.
May 25, 2026
Full time
Senior Cyber Security & Network Analyst The Opportunity in a Nutshell On behalf of our client, a leader in their industry , we are seeking a senior, hands-on technology professional with a deep foundation in Network Engineering (minimum 5-7 years of experience) coupled with strong Cyber Security expertise. This is not a purely monitoring role; the client requires an engineer who can lead from the front, physically and logically build infrastructure, and own complex technical projects from inception to completion. You will ensure the client's digital ecosystem remains resilient, highly performant, and securely aligned with evolving business objectives. Core Responsibilities As a senior technical anchor within the operations team, your daily focus will heavily lean into robust network engineering, system build-outs, and defensive security protocols: Infrastructure Installations & Kit Builds: Act as the technical lead for configuring, assembling, installing, and deploying new network and security hardware. Ensure all engineering documentation is immaculately maintained. Network Architecture Ownership: Maintain, optimize, and scale the client's Layer 2/3 environment, specifically managing Cisco Nexus routing, LAN/WAN frameworks, wireless networks, B2B links, and network load balancing solutions. Project Leadership: Spearhead mid-to-large scale infrastructure initiatives, ensuring deliverables are hit on time and within budget. You will be expected to demonstrate the tangible business value your technical decisions bring to the overall deployment process. Infrastructure Defense & Monitoring: Oversee next-generation Palo Alto firewalls, intrusion prevention systems, and data encryption protocols. Monitor SIEM platforms and threat feeds to isolate, investigate, and remediate digital vulnerabilities. Collaboration & Mentorship: Partner closely with internal technical squads and coordinate with external vendor partners. Provide coaching and technical advice to team members to foster a culture of continuous improvement. What The Client Is Looking For To thrive in this fast-paced environment, candidates must possess a blend of seasoned engineering experience and a structured, methodical approach to problem-solving. Technical Competencies: Minimum of 5-7 years of dedicated experience implementing, supporting, and developing complex L2/3 network architectures. Proven track record of leading and performing new network installations and physical/logical kit builds. Deep technical proficiency configuring and supporting L2/3 Cisco Nexus switching frameworks and Aruba Wi-Fi environments. Solid understanding of Network Load Balancing mechanisms and coordinating third-party Penetration Testing. Strong secondary expertise in Cyber Security, specifically administering Palo Alto Firewalls alongside their advanced next-gen service suites. Background utilizing Qualys Vulnerability Management tools and endpoint detection/remediation software. Previous experience navigating SOX compliance frameworks and handling fast-paced data environments is highly desirable. Application Requirement: Project Examples Our client values real-world execution. As part of your application, please be prepared to provide specific examples of projects where you led from the front on network or security kit deployments. We will look for details on:The scope of the hardware/software deployment you personally executed.The specific technical challenges you overcame during the installation or build phase.The tangible value and security/performance improvements your role brought to that process. Growth, Support & Culture Our client believes in empowering their people to reach their full potential. Joining this team means benefiting from: Structured Progression: Clear objective setting, tailored 1:1 mentorship sessions, and consistent coaching to elevate your architectural capabilities. Empowerment & Autonomy: An inclusive culture that grants ownership of meaningful outcomes and encourages exploration of development opportunities outside your immediate remit. A Collaborative Space: A supportive management philosophy designed to give employees the resources they need to excel while allowing them to bring their authentic selves to work every day.
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
May 25, 2026
Seasonal
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
Senior Cyber Security & Network Analyst Tadworth - Advisable to be a car driver due to the location of the business Hybrid - 2 days in the office - 3 WFH - ( fully office based for the first 4 weeks) flexible to adhoc weekend work as and when required We're seeking a Senior Cyber Security & Network Analyst to support and manage our IT network and security infrastructure, ensuring robust protection of business systems and data. Key Responsibilities Manage day-to-day cyber security operations and incident response Monitor and optimise security tools (SIEM, firewalls, endpoint security) Maintain and support network infrastructure (LAN/WAN, Wi-Fi, L2/L3) Identify threats, conduct investigations, and implement security fixes Support delivery of cyber security projects and ongoing improvements Key Skills & Experience Proven experience in cyber security operations and network infrastructure Strong knowledge of Palo Alto firewalls, SIEM tools, and endpoint security Experience with L2/L3 networking (Nexus, LAN/WAN, Wi-Fi) Vulnerability management (e.g. Qualys) and incident response expertise Understanding of data security, threat analysis, and security best practice Essential Requirements Strong problem-solving and analytical skills Excellent communication and stakeholder management Ability to work independently in a fast-paced environment Methodical, organised, and detail-oriented approach Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 24, 2026
Full time
Senior Cyber Security & Network Analyst Tadworth - Advisable to be a car driver due to the location of the business Hybrid - 2 days in the office - 3 WFH - ( fully office based for the first 4 weeks) flexible to adhoc weekend work as and when required We're seeking a Senior Cyber Security & Network Analyst to support and manage our IT network and security infrastructure, ensuring robust protection of business systems and data. Key Responsibilities Manage day-to-day cyber security operations and incident response Monitor and optimise security tools (SIEM, firewalls, endpoint security) Maintain and support network infrastructure (LAN/WAN, Wi-Fi, L2/L3) Identify threats, conduct investigations, and implement security fixes Support delivery of cyber security projects and ongoing improvements Key Skills & Experience Proven experience in cyber security operations and network infrastructure Strong knowledge of Palo Alto firewalls, SIEM tools, and endpoint security Experience with L2/L3 networking (Nexus, LAN/WAN, Wi-Fi) Vulnerability management (e.g. Qualys) and incident response expertise Understanding of data security, threat analysis, and security best practice Essential Requirements Strong problem-solving and analytical skills Excellent communication and stakeholder management Ability to work independently in a fast-paced environment Methodical, organised, and detail-oriented approach Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Security Engineer to join our Cyber Security team! The Role Working alongside the team you will help to design, develop, and mature the companys cyber security capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries. Define, design, implement, and maintain security solutions appropriate to the business needs. Support the definition, execution and continuous improvement of key cyber security processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography. Assist with developing and maintaining security policies, processes and incident response management plans and playbooks. Prepare and document standard operating procedures and protocols. Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc. Contribute as a team member in projects and change initiatives aimed at increasing enterprise security capabilities e.g., identity and access management, log aggregation, etc. Required experience: Minimum of 2 years experience in a Security Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure. Previous experience working within a financial services environment and a working understanding of relevant regulations. Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.) Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools. Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment. Experience of working effectively with a variety of stakeholders from different technology and business teams. Strong verbal and written communication skills. Desirable experience: Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM). Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks. Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. Experience of general IT Audit processes and conducting risk assessments. You will be a proactive self starter with strong communication skills and comfortable interacting with stakeholders at all levels. You will have a strong technical background with previous experience of implementing security solutions. You will have the ability to tailor your approach and translate requirements to non-technical members of staff. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting.
May 24, 2026
Full time
Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Security Engineer to join our Cyber Security team! The Role Working alongside the team you will help to design, develop, and mature the companys cyber security capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries. Define, design, implement, and maintain security solutions appropriate to the business needs. Support the definition, execution and continuous improvement of key cyber security processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography. Assist with developing and maintaining security policies, processes and incident response management plans and playbooks. Prepare and document standard operating procedures and protocols. Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc. Contribute as a team member in projects and change initiatives aimed at increasing enterprise security capabilities e.g., identity and access management, log aggregation, etc. Required experience: Minimum of 2 years experience in a Security Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure. Previous experience working within a financial services environment and a working understanding of relevant regulations. Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.) Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools. Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment. Experience of working effectively with a variety of stakeholders from different technology and business teams. Strong verbal and written communication skills. Desirable experience: Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM). Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks. Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. Experience of general IT Audit processes and conducting risk assessments. You will be a proactive self starter with strong communication skills and comfortable interacting with stakeholders at all levels. You will have a strong technical background with previous experience of implementing security solutions. You will have the ability to tailor your approach and translate requirements to non-technical members of staff. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting.
Network Analyst / Lead Outskirts of Oxford Permanent £35,000 - £40,000 + Benefits I am seeking an experienced and proactive Network Analyst / Lead to join a well-established organisation based on the outskirts of Oxford. This is an excellent opportunity for a technically strong infrastructure professional who enjoys combining hands-on network engineering with leadership, strategic planning, and continuous improvement. Working within a growing IT team, you will take ownership of the organisation's network infrastructure, security posture, and connectivity across multiple sites, ensuring high availability, resilience, and performance. Key Responsibilities Manage, maintain, and optimise the organisation's network infrastructure Oversee LAN, WAN, Wi-Fi, VPN, firewall, and internet connectivity environments Lead network security initiatives including monitoring, patching, access control, and incident response Support and develop cloud and hybrid infrastructure connectivity Manage relationships with third-party vendors, ISPs, and technology partners Provide technical leadership and mentorship to junior IT staff Ensure robust disaster recovery, backup, and business continuity procedures Participate in infrastructure projects, upgrades, and future technology planning Maintain network documentation, standards, and compliance requirements Technical Environment Experience in several of the following areas would be beneficial: Cisco / Aruba / Fortinet / Palo Alto technologies Switching & routing Firewalls & network security VLANs, VPNs, DHCP, DNS Microsoft Server & Active Directory Azure and/or AWS connectivity VMware or Hyper-V Cyber security best practices Monitoring and performance tools About You Proven experience in a Network Analyst, Network Lead or Infrastructure Analyst role Strong troubleshooting and problem-solving skills Comfortable operating in both hands-on technical and strategic capacities Excellent communication and stakeholder management skills Ability to prioritise workload and manage multiple projects effectively Relevant certifications such as CCNA, CCNP, Fortinet, or equivalent are desirable What's on Offer Competitive salary Hybrid working opportunities Pension scheme Ongoing training and certification support Friendly and collaborative working environment Free parking Strong long-term career progression opportunities If you are looking for a varied and rewarding Network Analyst / Lead opportunity within a stable and forward-thinking organisation near Oxford, we would love to hear from you. Please send an up to date CV for an immediate response and more information on a fantastic opportunity with a truly great Client.
May 23, 2026
Full time
Network Analyst / Lead Outskirts of Oxford Permanent £35,000 - £40,000 + Benefits I am seeking an experienced and proactive Network Analyst / Lead to join a well-established organisation based on the outskirts of Oxford. This is an excellent opportunity for a technically strong infrastructure professional who enjoys combining hands-on network engineering with leadership, strategic planning, and continuous improvement. Working within a growing IT team, you will take ownership of the organisation's network infrastructure, security posture, and connectivity across multiple sites, ensuring high availability, resilience, and performance. Key Responsibilities Manage, maintain, and optimise the organisation's network infrastructure Oversee LAN, WAN, Wi-Fi, VPN, firewall, and internet connectivity environments Lead network security initiatives including monitoring, patching, access control, and incident response Support and develop cloud and hybrid infrastructure connectivity Manage relationships with third-party vendors, ISPs, and technology partners Provide technical leadership and mentorship to junior IT staff Ensure robust disaster recovery, backup, and business continuity procedures Participate in infrastructure projects, upgrades, and future technology planning Maintain network documentation, standards, and compliance requirements Technical Environment Experience in several of the following areas would be beneficial: Cisco / Aruba / Fortinet / Palo Alto technologies Switching & routing Firewalls & network security VLANs, VPNs, DHCP, DNS Microsoft Server & Active Directory Azure and/or AWS connectivity VMware or Hyper-V Cyber security best practices Monitoring and performance tools About You Proven experience in a Network Analyst, Network Lead or Infrastructure Analyst role Strong troubleshooting and problem-solving skills Comfortable operating in both hands-on technical and strategic capacities Excellent communication and stakeholder management skills Ability to prioritise workload and manage multiple projects effectively Relevant certifications such as CCNA, CCNP, Fortinet, or equivalent are desirable What's on Offer Competitive salary Hybrid working opportunities Pension scheme Ongoing training and certification support Friendly and collaborative working environment Free parking Strong long-term career progression opportunities If you are looking for a varied and rewarding Network Analyst / Lead opportunity within a stable and forward-thinking organisation near Oxford, we would love to hear from you. Please send an up to date CV for an immediate response and more information on a fantastic opportunity with a truly great Client.
If you love making systems work brilliantly for the people who use them, this is your kind of role. As a Business systems Analyst, you'll help our teams get the right information at the right time, support them in using our systems confidently, and champion improvements that make everyday tasks easier and smarter. You'll be hands-on with everything from system configuration to data reporting, all while helping us build a stronger, more connected digital foundation for the future. As a Business Systems analyst Analyst, a typical day might include: Supporting and developing Acis Group's core IT business systems, primarily but not exclusively housing management (people, tenancy and property), CRM, asset and repairs management systems Assisting with managing and maintaining security access levels within information systems Working as part of the IT systems team and with subject matter experts across the business, to configure, design and improve workflow processes and case management within systems. Also working to ensure that all of our people are suitably trained in system use and processes Enhance quality, and development of systems and support improvement projects, identifying methods and solutions to provide a high level of service to the business. Supporting and developing Acis Group's Knowledge Information Management (KIM) with data insight reporting and the creation of Microsoft Power BI data analytic dashboards. Assisting with the development of the data architecture for our central data reporting repository, eventually migrating to a new Data Warehouse/Data Lake. Ensuring that all system users are kept up to date with relevant information and are made aware of any relevant changes. Assisting in the management of the regular interfacing and exchange of data between core systems. Assisting with the monitoring of systems, integration and perform testing of business / web systems / applications As part of the systems team, liaison with our providers/partners on all matters relating to the above systems including development improvements and the correction of any problems. Assisting to ensure that all software releases received from providers are thoroughly tested prior to being loaded onto the live systems Maintaining system statutory and regulatory requirements ensuring Acis Group is compliant with its responsibilities and GPDR/data protection regulations. Some of the experience/skills we need to consider you: Educated to degree level or have equivalent relevant IT systems and data work experience, with a suitable qualification in an IT related field. Substantial knowledge and experience of supporting both SaaS and client business systems, databases Experience of delivering systems training in either a formal or informal way. Confident user of IT systems with the ability to share this confidence and knowledge with others to develop their capability. Data analytical and reporting skills Experienced in creating technical and process documentation Demonstrable practical experience of at least some of the following: Data Manipulation, Batch Processing, case flow management Power BI, Power Automate, SQL, Microsoft Fabric, ETL/ELT Pipelines Housing Management and/or large database systems management MS Windows Server, Active Directory MS Excel and Office suite What will make you stand out from the crowd: Specific systems/data analysis experience and/or related qualification. The ability to support, train and motivate colleagues Experience of Social Housing Management Systems and or CRM. Good knowledge of the Social housing sector. Technical knowledge of Power BI, Power Automate, SQL and Server operating systems / Active Directory / web technologies / APIs An understanding of user interface / interaction design as applicable to enterprise software and web-based applications. Good understanding of GDPR and cyber security. Being part of the Acis team, you'll get: Generous holiday entitlement - 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays Pension contributions up to 10% The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme , where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit as part of our pension scheme As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.REF-
May 22, 2026
Full time
If you love making systems work brilliantly for the people who use them, this is your kind of role. As a Business systems Analyst, you'll help our teams get the right information at the right time, support them in using our systems confidently, and champion improvements that make everyday tasks easier and smarter. You'll be hands-on with everything from system configuration to data reporting, all while helping us build a stronger, more connected digital foundation for the future. As a Business Systems analyst Analyst, a typical day might include: Supporting and developing Acis Group's core IT business systems, primarily but not exclusively housing management (people, tenancy and property), CRM, asset and repairs management systems Assisting with managing and maintaining security access levels within information systems Working as part of the IT systems team and with subject matter experts across the business, to configure, design and improve workflow processes and case management within systems. Also working to ensure that all of our people are suitably trained in system use and processes Enhance quality, and development of systems and support improvement projects, identifying methods and solutions to provide a high level of service to the business. Supporting and developing Acis Group's Knowledge Information Management (KIM) with data insight reporting and the creation of Microsoft Power BI data analytic dashboards. Assisting with the development of the data architecture for our central data reporting repository, eventually migrating to a new Data Warehouse/Data Lake. Ensuring that all system users are kept up to date with relevant information and are made aware of any relevant changes. Assisting in the management of the regular interfacing and exchange of data between core systems. Assisting with the monitoring of systems, integration and perform testing of business / web systems / applications As part of the systems team, liaison with our providers/partners on all matters relating to the above systems including development improvements and the correction of any problems. Assisting to ensure that all software releases received from providers are thoroughly tested prior to being loaded onto the live systems Maintaining system statutory and regulatory requirements ensuring Acis Group is compliant with its responsibilities and GPDR/data protection regulations. Some of the experience/skills we need to consider you: Educated to degree level or have equivalent relevant IT systems and data work experience, with a suitable qualification in an IT related field. Substantial knowledge and experience of supporting both SaaS and client business systems, databases Experience of delivering systems training in either a formal or informal way. Confident user of IT systems with the ability to share this confidence and knowledge with others to develop their capability. Data analytical and reporting skills Experienced in creating technical and process documentation Demonstrable practical experience of at least some of the following: Data Manipulation, Batch Processing, case flow management Power BI, Power Automate, SQL, Microsoft Fabric, ETL/ELT Pipelines Housing Management and/or large database systems management MS Windows Server, Active Directory MS Excel and Office suite What will make you stand out from the crowd: Specific systems/data analysis experience and/or related qualification. The ability to support, train and motivate colleagues Experience of Social Housing Management Systems and or CRM. Good knowledge of the Social housing sector. Technical knowledge of Power BI, Power Automate, SQL and Server operating systems / Active Directory / web technologies / APIs An understanding of user interface / interaction design as applicable to enterprise software and web-based applications. Good understanding of GDPR and cyber security. Being part of the Acis team, you'll get: Generous holiday entitlement - 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays Pension contributions up to 10% The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme , where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit as part of our pension scheme As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.REF-
1st Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Bristol. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact for all IT support queries Logging, categorising, troubleshooting, and resolving technical issues Escalating more complex problems to 2nd line support where required Supporting a range of applications, including Microsoft 365 and other business systems Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing and telephone support role , requiring strong communication skills and a professional, approachable manner. About You Previous experience in an IT support or helpdesk environment is desirable Good working knowledge of Windows 10/11 and Microsoft 365 (Word, Outlook, Excel, PowerPoint) Basic understanding of networking and desktop hardware Awareness of cyber security best practices Strong problem-solving skills and attention to detail Excellent communication skills, with the ability to explain technical issues to non-technical users A positive, team-oriented attitude with the ability to work independently Benefits Annual bonus Private medical insurance (BUPA) Competitive pension scheme 25 days annual leave Additional travel-related benefit (e.g. train/parking support)
May 22, 2026
Full time
1st Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Bristol. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact for all IT support queries Logging, categorising, troubleshooting, and resolving technical issues Escalating more complex problems to 2nd line support where required Supporting a range of applications, including Microsoft 365 and other business systems Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing and telephone support role , requiring strong communication skills and a professional, approachable manner. About You Previous experience in an IT support or helpdesk environment is desirable Good working knowledge of Windows 10/11 and Microsoft 365 (Word, Outlook, Excel, PowerPoint) Basic understanding of networking and desktop hardware Awareness of cyber security best practices Strong problem-solving skills and attention to detail Excellent communication skills, with the ability to explain technical issues to non-technical users A positive, team-oriented attitude with the ability to work independently Benefits Annual bonus Private medical insurance (BUPA) Competitive pension scheme 25 days annual leave Additional travel-related benefit (e.g. train/parking support)
An established and growing UK business is looking for a Service Desk Analyst to join its internal IT team based in Milton Keynes. This is an excellent opportunity for someone with IT support or service desk experience who enjoys solving problems, supporting users, and working across a varied technical environment. You will provide front-line IT support to internal users across multiple sites, supporting hardware, software, Microsoft 365, Active Directory, networking, telephony, and desktop environments. The role offers exposure beyond a traditional helpdesk environment, including involvement in infrastructure support, cyber security initiatives, device deployment, and continuous improvement projects. RESPONSIBILITIES Provide 1st line IT support to internal users Log and manage incidents and service requests Support Windows desktops, laptops, Microsoft 365, and Active Directory Configure hardware and equipment for new starters Support networking, VPN, wireless access, and mobile devices Assist with PC and laptop imaging and deployment Maintain helpdesk documentation and processes Deliver excellent customer service across the business Support wider IT infrastructure and cyber security initiatives EXPERIENCE REQUIRED Experience within an IT support, helpdesk, or service desk environment Strong Windows desktop support skills Microsoft 365 / Office 365 experience Active Directory administration exposure Hardware troubleshooting and setup experience Good communication and problem-solving skills DESIRABLE SKILLS Microsoft Intune Networking support VPN support ITIL Foundation Telephony or cloud contact centre systems ERP or SQL exposure PACKAGE Salary up to £34,000 Office-based role in Milton Keynes 25 days holiday rising with service Pension contribution Health and wellbeing support Structured development opportunities Additional employee benefits and discounts This is a great opportunity to join a stable business offering long-term progression and broad technical exposure within a supportive IT environment.
May 21, 2026
Full time
An established and growing UK business is looking for a Service Desk Analyst to join its internal IT team based in Milton Keynes. This is an excellent opportunity for someone with IT support or service desk experience who enjoys solving problems, supporting users, and working across a varied technical environment. You will provide front-line IT support to internal users across multiple sites, supporting hardware, software, Microsoft 365, Active Directory, networking, telephony, and desktop environments. The role offers exposure beyond a traditional helpdesk environment, including involvement in infrastructure support, cyber security initiatives, device deployment, and continuous improvement projects. RESPONSIBILITIES Provide 1st line IT support to internal users Log and manage incidents and service requests Support Windows desktops, laptops, Microsoft 365, and Active Directory Configure hardware and equipment for new starters Support networking, VPN, wireless access, and mobile devices Assist with PC and laptop imaging and deployment Maintain helpdesk documentation and processes Deliver excellent customer service across the business Support wider IT infrastructure and cyber security initiatives EXPERIENCE REQUIRED Experience within an IT support, helpdesk, or service desk environment Strong Windows desktop support skills Microsoft 365 / Office 365 experience Active Directory administration exposure Hardware troubleshooting and setup experience Good communication and problem-solving skills DESIRABLE SKILLS Microsoft Intune Networking support VPN support ITIL Foundation Telephony or cloud contact centre systems ERP or SQL exposure PACKAGE Salary up to £34,000 Office-based role in Milton Keynes 25 days holiday rising with service Pension contribution Health and wellbeing support Structured development opportunities Additional employee benefits and discounts This is a great opportunity to join a stable business offering long-term progression and broad technical exposure within a supportive IT environment.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Principal IAM Engineer is the senior technical authority for identity services, responsible for designing, implementing, and governing enterprise-wide IAM capabilities across workforce, partner, and customer identities. This role combines deep hands-on engineering with architecture and leadership, driving the modernization of authentication, authorization, identity lifecycle, and privileged access controls across our cloud and on-prem environments. Responsibilities: Own the end to end technical delivery of IAM services, including identity lifecycle management, authentication, authorization, SSO, and privileged access controls, ensuring they are secure, scalable, and highly available. Lead design sessions, collaborating with Entrprise Architecture, and implementation of IAM integrations for SaaS, on prem, and AWS cloud platforms, including federation (SAML, OIDC, OAuth), MFA, and Passwordless capabilities. Serve as the primary escalation point for complex IAM engineering issues; perform root cause analysis and drive long term remediation and hardening of IAM platforms and related services. Partner with security architecture, infrastructure, application, and HR/IT teams to align IAM solutions with enterprise security strategy, compliance obligations, and business objectives. Define IAM engineering standards, patterns, and reference architectures; guide other engineers in implementing secure onboarding patterns for applications into IGA, PAM, and SSO platforms. Lead modernization initiatives. Contribute to audits, risk assessments, and regulatory reviews by providing technical evidence, designing compensating controls, and closing identified IAM control gaps. Mentor and coach IAM engineers and analysts, promoting engineering excellence, documentation discipline, and a culture of continuous learning and improvement. What You'll Bring 10+ years of experience in information security or infrastructure engineering, with at least 5 years of hands-on-keyboard experience with core IAM platforms. Deep expertise with the majority of our IAM stack Strong hands-on experience with Microsoft Entra ID and Active Directory as foundational directory services, and extensive experience implementing federation protocols (SAML, OIDC, OAuth2). Proven track record designing and implementing IAM solutions in hybrid multi-cloud environments, including the automation of provisioning, access reviews, and RBAC/ABAC models. Experience with secrets management solutions. Proficiency in at least one scripting or programming language (such as PowerShell, Python, or Java) to automate tasks and build custom connectors for our IAM tools. Excellent communication skills with the ability to translate complex technical concepts related to our IAM ecosystem for both technical and non-technical stakeholders. Exceptional sense of ownership and the ability to work with a limited set of requirements. Highly advanced ability to breakdown work to deliver value incrementally. Experience leading large-scale IAM programs. Prior responsibility as a technical lead or architect for IAM, including mentoring teams and influencing roadmaps beyond direct reporting lines. Demonstrated ability to balance security, usability, and operational efficiency, with a strong bias toward automation and measurable risk reduction. Define and lead the implementation of the organization's security strategy, with a focus on Cloud Security, Identity Access Management, and all other aspects of Cybersecurity Oversee the deployment of IAM solutions across both on-premise and cloud environments, ensuring they meet the highest standards of security. Lead the most complex security assessments, including threat modeling, red teaming, and cloud security reviews. Collaborate with executive leadership to ensure that security initiatives align with the organization's strategic goals and risk appetite. Act as the technical lead for large-scale security projects, coordinating cross-functional teams to ensure successful delivery. Architect and implement solutions across workforce IAM, PAM, and customer IAM ecosystems. Provide thought leadership in adopting passwordless authentication, passkeys, adaptive MFA, and AI-driven access orchestration strategies Engineer integrations with Agentic AI tools for intelligent decisioning, policy enforcement, and autonomous identity lifecycle operations. Develop and implement automated provisioning/deprovisioning workflows Ensure integration of IAM with cloud platforms (Azure, AWS, GCP) and SaaS applications. Mentor and develop the skills of senior security engineers, fostering a culture of continuous improvement and innovation. Technical Experience Must-Have: Privileged Access management (CyberArk) Authentication/AuthN (Okta) Federated Identity (EntraID) Cloud Identity (AWS, GCP, Azure) Automation (terraform, codex, claude) Application SSO (OIDC, SAML) Identity Governance (Sailpoint, Okta, Veza) Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 21, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Principal IAM Engineer is the senior technical authority for identity services, responsible for designing, implementing, and governing enterprise-wide IAM capabilities across workforce, partner, and customer identities. This role combines deep hands-on engineering with architecture and leadership, driving the modernization of authentication, authorization, identity lifecycle, and privileged access controls across our cloud and on-prem environments. Responsibilities: Own the end to end technical delivery of IAM services, including identity lifecycle management, authentication, authorization, SSO, and privileged access controls, ensuring they are secure, scalable, and highly available. Lead design sessions, collaborating with Entrprise Architecture, and implementation of IAM integrations for SaaS, on prem, and AWS cloud platforms, including federation (SAML, OIDC, OAuth), MFA, and Passwordless capabilities. Serve as the primary escalation point for complex IAM engineering issues; perform root cause analysis and drive long term remediation and hardening of IAM platforms and related services. Partner with security architecture, infrastructure, application, and HR/IT teams to align IAM solutions with enterprise security strategy, compliance obligations, and business objectives. Define IAM engineering standards, patterns, and reference architectures; guide other engineers in implementing secure onboarding patterns for applications into IGA, PAM, and SSO platforms. Lead modernization initiatives. Contribute to audits, risk assessments, and regulatory reviews by providing technical evidence, designing compensating controls, and closing identified IAM control gaps. Mentor and coach IAM engineers and analysts, promoting engineering excellence, documentation discipline, and a culture of continuous learning and improvement. What You'll Bring 10+ years of experience in information security or infrastructure engineering, with at least 5 years of hands-on-keyboard experience with core IAM platforms. Deep expertise with the majority of our IAM stack Strong hands-on experience with Microsoft Entra ID and Active Directory as foundational directory services, and extensive experience implementing federation protocols (SAML, OIDC, OAuth2). Proven track record designing and implementing IAM solutions in hybrid multi-cloud environments, including the automation of provisioning, access reviews, and RBAC/ABAC models. Experience with secrets management solutions. Proficiency in at least one scripting or programming language (such as PowerShell, Python, or Java) to automate tasks and build custom connectors for our IAM tools. Excellent communication skills with the ability to translate complex technical concepts related to our IAM ecosystem for both technical and non-technical stakeholders. Exceptional sense of ownership and the ability to work with a limited set of requirements. Highly advanced ability to breakdown work to deliver value incrementally. Experience leading large-scale IAM programs. Prior responsibility as a technical lead or architect for IAM, including mentoring teams and influencing roadmaps beyond direct reporting lines. Demonstrated ability to balance security, usability, and operational efficiency, with a strong bias toward automation and measurable risk reduction. Define and lead the implementation of the organization's security strategy, with a focus on Cloud Security, Identity Access Management, and all other aspects of Cybersecurity Oversee the deployment of IAM solutions across both on-premise and cloud environments, ensuring they meet the highest standards of security. Lead the most complex security assessments, including threat modeling, red teaming, and cloud security reviews. Collaborate with executive leadership to ensure that security initiatives align with the organization's strategic goals and risk appetite. Act as the technical lead for large-scale security projects, coordinating cross-functional teams to ensure successful delivery. Architect and implement solutions across workforce IAM, PAM, and customer IAM ecosystems. Provide thought leadership in adopting passwordless authentication, passkeys, adaptive MFA, and AI-driven access orchestration strategies Engineer integrations with Agentic AI tools for intelligent decisioning, policy enforcement, and autonomous identity lifecycle operations. Develop and implement automated provisioning/deprovisioning workflows Ensure integration of IAM with cloud platforms (Azure, AWS, GCP) and SaaS applications. Mentor and develop the skills of senior security engineers, fostering a culture of continuous improvement and innovation. Technical Experience Must-Have: Privileged Access management (CyberArk) Authentication/AuthN (Okta) Federated Identity (EntraID) Cloud Identity (AWS, GCP, Azure) Automation (terraform, codex, claude) Application SSO (OIDC, SAML) Identity Governance (Sailpoint, Okta, Veza) Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
