About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is one of the largest organisations in the UK and runs one of the largest digital operations in government. With over 50 million customers at the heart of everything we do, the scale and impact of our work are vast. We embrace innovation, exploring new technologies and modern ways of working. We are building a team of outstanding and creative professionals within HMRC's Chief Engineering and Platform Office (CEPO) which is within HMRC's Chief Digital and Information Officer Group (CDIO). Our mission is to deliver new digital services using modern technology and agile methodologies, while also transforming existing services and migrating them to cloud-based platforms. This role sits within the Government Gateway (GG) Team, which supports over 130 services across 11 UK Government Departments. Government Gateway is a critical pan-government platform, and this role is central to its continued success. Job description The objective of the Service Desk is to provide a focal point for all customers, dealing with problems, questions and requests to help them get the best out of the service. The Service Desk forms the day-to-day single point of contact, between The Government Gateway, reliant parties across HMRC, other Government Departments including the upcoming introduction of One Login for Government Day to day tasks to include and not limited to: Interaction with IT operational staff and or internal/ external stakeholders. Triaging incidents, managing the related ticket until conclusion, in a timely manner. Maintaining clear communication with the requestor and operational teams throughout the process. A Service Desk Analyst monitors inbound requests for support to multiple digital government services and provides resolutions to varied and difficult technical issues. Person specification Essential Criteria As a Service Desk Analyst, you will act as an interface for other activities such as Service Level Management and the dissemination of information, in order to deliver the high quality support, critical to achieving the business goals of our customers and that of a Critical National Infrastructure service Contribute positively within a small, cohesive team in order to deliver a high-quality service to our customers Able to own an issue until a new owner has been found or the problem has been mitigated and / or resolved Able to investigate problems in systems, processes and services, with an understanding of the level of a problem (e.g. strategic, tactical, operational). Can contribute to the implementation of remedies and preventative measures. Able to identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions Maintains a high level of customer service. Has the confidence to deal with complex complaints. Desirable criteria SFiA Core Skills: Proven experience of working to Customer Service Support Level 3. Knowledge and experience of Incident Management Level 3. Ability to analyse and undertake investigative work. Basic understanding of Microsoft packages. Previous experience of Splunk/ CIP reporting systems. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford. You will be given more information about what this means at the job offer stage. Other Information Candidates would need to either hold National Security Vetting at Security Check (SC) clearance level for this vacancy or be willing to consider applying for it. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Delivering at Pace Changing and Improving Benefits Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover your Job History up to your last 3 roles (250 words per role), giving a brief summary of what you delivered and any key achievements in each role and any Qualifications you hold. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked Behaviour-based questions to explore in detail what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application click apply for full job details
We are recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home, 25 days annual leave rising to 30 days after five years, a generous 15% pension contribution and free onsite parking. Location: North Bristol, South Gloucestershire Contract: Permanent, full time, 37 hours per week Salary: £66,000 Working pattern: Hybrid, with two days working from home About the role Reporting to the Chief Operating Officer and working closely with the Executive Leadership Team, you will develop and deliver a Trust wide digital and technology strategy that supports teaching, learning and the continued growth of the organisation. You will lead and develop a team of approximately ten IT engineers, overseeing technology services across ten schools and ensuring systems are secure, reliable, resilient and aligned with the needs of students and staff. The Trust is entering an exciting period of digital development, including the opening of a new school operating within a fully Microsoft environment. You will play a central role in shaping the technology roadmap, improving digital capability and ensuring technology delivers measurable educational and operational value. Key responsibilities Develop and deliver the Trust wide digital and technology strategy Lead, manage and develop a team of approximately ten IT engineers Oversee IT services across ten primary and secondary schools Ensure technology services are secure, reliable, scalable and cost effective Lead the development of cyber security, information governance and business continuity arrangements Oversee Microsoft 365 platforms including Intune, Entra ID, Exchange, SharePoint and Purview Provide strategic technology advice to senior leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer service culture across the IT function About you You will be an experienced IT leader with a proven background in managing technology services within a complex, multi site organisation. You will have: Significant IT leadership and team management experience Experience developing and delivering digital or technology strategies Strong knowledge of Microsoft 365, Intune, Entra ID, Exchange and SharePoint Experience leading cyber security, infrastructure and service improvement initiatives A successful track record of managing budgets, suppliers and technology contracts Experience delivering transformation projects across multiple locations Excellent communication, presentation and stakeholder management skills The ability to explain complex technical information to non-technical audiences Strong leadership skills and the ability to remain calm during major incidents or periods of change Experience within education, a Multi Academy Trust or another multi-site public sector environment would be highly advantageous. Knowledge of Department for Education digital standards, Cyber Essentials, Power Platform, Copilot or other artificial intelligence platforms would also be beneficial. This is an excellent opportunity for an ambitious IT leader to shape the future technology strategy of a growing educational organisation and make a genuine difference to students and staff across the Trust. Apply today to be considered for this Director of Information Technology opportunity.
Aug 24, 2026
Full time
We are recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home, 25 days annual leave rising to 30 days after five years, a generous 15% pension contribution and free onsite parking. Location: North Bristol, South Gloucestershire Contract: Permanent, full time, 37 hours per week Salary: £66,000 Working pattern: Hybrid, with two days working from home About the role Reporting to the Chief Operating Officer and working closely with the Executive Leadership Team, you will develop and deliver a Trust wide digital and technology strategy that supports teaching, learning and the continued growth of the organisation. You will lead and develop a team of approximately ten IT engineers, overseeing technology services across ten schools and ensuring systems are secure, reliable, resilient and aligned with the needs of students and staff. The Trust is entering an exciting period of digital development, including the opening of a new school operating within a fully Microsoft environment. You will play a central role in shaping the technology roadmap, improving digital capability and ensuring technology delivers measurable educational and operational value. Key responsibilities Develop and deliver the Trust wide digital and technology strategy Lead, manage and develop a team of approximately ten IT engineers Oversee IT services across ten primary and secondary schools Ensure technology services are secure, reliable, scalable and cost effective Lead the development of cyber security, information governance and business continuity arrangements Oversee Microsoft 365 platforms including Intune, Entra ID, Exchange, SharePoint and Purview Provide strategic technology advice to senior leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer service culture across the IT function About you You will be an experienced IT leader with a proven background in managing technology services within a complex, multi site organisation. You will have: Significant IT leadership and team management experience Experience developing and delivering digital or technology strategies Strong knowledge of Microsoft 365, Intune, Entra ID, Exchange and SharePoint Experience leading cyber security, infrastructure and service improvement initiatives A successful track record of managing budgets, suppliers and technology contracts Experience delivering transformation projects across multiple locations Excellent communication, presentation and stakeholder management skills The ability to explain complex technical information to non-technical audiences Strong leadership skills and the ability to remain calm during major incidents or periods of change Experience within education, a Multi Academy Trust or another multi-site public sector environment would be highly advantageous. Knowledge of Department for Education digital standards, Cyber Essentials, Power Platform, Copilot or other artificial intelligence platforms would also be beneficial. This is an excellent opportunity for an ambitious IT leader to shape the future technology strategy of a growing educational organisation and make a genuine difference to students and staff across the Trust. Apply today to be considered for this Director of Information Technology opportunity.
Job Location: Selhurst Park Stadium, SE25 6PU Contract Type: Full-time Deadline: 30th August 2026 Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground. About this role: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Responsibilities: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Financial Strategy and Planning Develop and implement the financial strategy for the Club. Lead financial planning and analysis to support strategic decision-making. Ensure the Club's financial operations are robust, efficient, and compliant with all regulatory requirements. Capital projects Oversee the financial aspects of all capital projects including the main stand redevelopment project, ensuring cost management and budget adherence. Collaborate with project managers and contractors to monitor expenses and financial progress on all capital projects. Manage financing and funding arrangements for projects, ensuring financial viability and securing necessary investments. Budget Management Prepare and manage the annual budget, ensuring alignment with the Club's strategic goals. Monitor and control expenditure, ensuring all departments operate within their budgetary limits. Report financial performance to the Executive Chairman and the Board. Stakeholder Management Build and maintain strong relationships with key stakeholders, including banks, investors, and regulatory bodies. Communicate financial performance and strategic initiatives to the Board and other senior leaders. Liaise with auditors, ensuring all financial audits are completed efficiently and accurately. Compliance and Risk Management Ensure compliance with all financial regulations and standards including Premier League and UEFA guidelines. Identify and mitigate financial risks, implementing robust risk management frameworks. Ensure the Club's financial practices are ethical and transparent. Other duties and responsibilities as required by line manager. Upholding and promoting the Club's policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures. Experience, Skills and Qualifications: Extensive experience in senior financial management roles. Proven track record of managing large-scale financial projects, preferably in the sports or entertainment industry. Strong strategic thinking and analytical skills. Extensive experience in financial planning, budgeting, and forecasting. Expertise in managing capital projects, with specific experience in overseeing construction or redevelopment projects. In-depth knowledge of financial regulations and compliance requirements. Exceptional leadership and team management skills, with a focus on mentoring and developing finance professionals. Excellent communication skills, with the ability to convey complex financial information to non-financial stakeholders. Demonstrated ability to build and maintain strong relationships with internal and external stakeholders. Experience in negotiating and managing contracts with vendors and partners. Advanced proficiency in financial software and tools, including ERP systems. Professional accounting qualification (e.g., ACA, ACCA, CIMA). Benefits: Complimentary match day ticket Reward and Discount Scheme through our Tech Scheme and Simple Health app Health and Wellbeing benefit scheme 20% Discount in our Retail Stores Discounts in various gyms through GymFlex Volunteering Day - 1 Workday off to support a charity of your choice. Travel Season Ticket loan Holiday allowance: 25 Days Our commitment to Equality At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so. Reasonable Adjustment We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview. Safeguarding Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Aug 24, 2026
Full time
Job Location: Selhurst Park Stadium, SE25 6PU Contract Type: Full-time Deadline: 30th August 2026 Who we are: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground. About this role: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Responsibilities: As the Chief Financial Officer for Crystal Palace Football Club, you will play a crucial role in overseeing the financial strategy and operations of the Club. This includes financial planning, management of financial risks, record-keeping, and financial reporting. You will ensure the financial health of the Club, driving sustainable growth and supporting major projects. Financial Strategy and Planning Develop and implement the financial strategy for the Club. Lead financial planning and analysis to support strategic decision-making. Ensure the Club's financial operations are robust, efficient, and compliant with all regulatory requirements. Capital projects Oversee the financial aspects of all capital projects including the main stand redevelopment project, ensuring cost management and budget adherence. Collaborate with project managers and contractors to monitor expenses and financial progress on all capital projects. Manage financing and funding arrangements for projects, ensuring financial viability and securing necessary investments. Budget Management Prepare and manage the annual budget, ensuring alignment with the Club's strategic goals. Monitor and control expenditure, ensuring all departments operate within their budgetary limits. Report financial performance to the Executive Chairman and the Board. Stakeholder Management Build and maintain strong relationships with key stakeholders, including banks, investors, and regulatory bodies. Communicate financial performance and strategic initiatives to the Board and other senior leaders. Liaise with auditors, ensuring all financial audits are completed efficiently and accurately. Compliance and Risk Management Ensure compliance with all financial regulations and standards including Premier League and UEFA guidelines. Identify and mitigate financial risks, implementing robust risk management frameworks. Ensure the Club's financial practices are ethical and transparent. Other duties and responsibilities as required by line manager. Upholding and promoting the Club's policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures. Experience, Skills and Qualifications: Extensive experience in senior financial management roles. Proven track record of managing large-scale financial projects, preferably in the sports or entertainment industry. Strong strategic thinking and analytical skills. Extensive experience in financial planning, budgeting, and forecasting. Expertise in managing capital projects, with specific experience in overseeing construction or redevelopment projects. In-depth knowledge of financial regulations and compliance requirements. Exceptional leadership and team management skills, with a focus on mentoring and developing finance professionals. Excellent communication skills, with the ability to convey complex financial information to non-financial stakeholders. Demonstrated ability to build and maintain strong relationships with internal and external stakeholders. Experience in negotiating and managing contracts with vendors and partners. Advanced proficiency in financial software and tools, including ERP systems. Professional accounting qualification (e.g., ACA, ACCA, CIMA). Benefits: Complimentary match day ticket Reward and Discount Scheme through our Tech Scheme and Simple Health app Health and Wellbeing benefit scheme 20% Discount in our Retail Stores Discounts in various gyms through GymFlex Volunteering Day - 1 Workday off to support a charity of your choice. Travel Season Ticket loan Holiday allowance: 25 Days Our commitment to Equality At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity. We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so. Reasonable Adjustment We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone. If you require disability-related adjustments during the recruitment process, please contact (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact ). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview. Safeguarding Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description We're hiring our next Team Lead, Talent Acquisition to drive hiring efforts during an exciting phase of growth. Operating as a true "player-coach," you will drive the end-to-end recruitment for critical and senior roles while simultaneously managing, mentoring, and developing a small team of 1-2 talent professionals. As Akeneo continues to scale globally, this role offers a clear path to transition into a full Talent Acquisition Manager role based on business growth and team expansion. Hands-on Full-Cycle Recruiting: Own and execute the end-to-end recruitment process across regions for senior, niche, and business-critical roles ensuring a world-class candidate experience. Team Coaching: Mentor, and support 1-2 talent partners/contractors; set clear performance targets, conduct regular 1:1s, and foster their professional development. Strategic Hiring Partnership: Partner closely with leadership and department heads to forecast headcount needs, build talent pipelines, and align hiring strategies with business goals. Data-Driven Insights: Track, analyze, and report on key TA metrics (time-to-hire, quality-of-hire, pipeline diversity) to optimize the regional recruitment funnel and present insights to leadership. Employer Branding: Collaborate with marketing and global people teams to champion Akeneo's employer brand and culture within the global tech and commercial ecosystems. TA Operations: Own and optimize the recruitment tech stack (LinkedIn, Teamtailor, employer branding platforms, and AI tools); manage vendor relationships, lead team/company enablement on new features, and conduct regular market analysis on new innovations. Collaboration with People Experience: Work hand-in-hand with People Partners, People Ops and Total Rewards to ensure alignment on role levelling, offers and a smooth and efficient onboarding as well as wider People Experience projects. What we look for You have a solid background in full-cycle recruitment within the software industry, gained through in-house experience in fast-paced environments. You have a player-coach mentality with demonstrated experience or strong readiness to manage a small team while maintaining a high individual output on senior requisitions. You have proven experience hiring in different countries in Europe and the US. You have excellent communication, interpersonal, and presentation skills and can build strong relationships with candidates, hiring managers and senior stakeholders. You're comfortable navigating ambiguity and excited by the prospect of scaling a role from a hands-on lead into a broader management position. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! Interview process 45-minute interview our Chief People Experience Officer 45-minute interview with a People Partner 45-minute interview with a hiring manager from the Product department Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. - Home Office & Commuting Allowance: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting. Inclusivity - Generous Parental Leave: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available. - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth & Development - Professional Development: Access a £1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with a structured company onboarding program. Wellbeing - Health & Insurance: Receive company-paid private medical insurance (Vitality Health) for you and eligible dependents. -Financial Security: Benefit from a pension plan and protect your loved ones with group income protection and a group life cover. - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
Aug 24, 2026
Full time
Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page. Job description We're hiring our next Team Lead, Talent Acquisition to drive hiring efforts during an exciting phase of growth. Operating as a true "player-coach," you will drive the end-to-end recruitment for critical and senior roles while simultaneously managing, mentoring, and developing a small team of 1-2 talent professionals. As Akeneo continues to scale globally, this role offers a clear path to transition into a full Talent Acquisition Manager role based on business growth and team expansion. Hands-on Full-Cycle Recruiting: Own and execute the end-to-end recruitment process across regions for senior, niche, and business-critical roles ensuring a world-class candidate experience. Team Coaching: Mentor, and support 1-2 talent partners/contractors; set clear performance targets, conduct regular 1:1s, and foster their professional development. Strategic Hiring Partnership: Partner closely with leadership and department heads to forecast headcount needs, build talent pipelines, and align hiring strategies with business goals. Data-Driven Insights: Track, analyze, and report on key TA metrics (time-to-hire, quality-of-hire, pipeline diversity) to optimize the regional recruitment funnel and present insights to leadership. Employer Branding: Collaborate with marketing and global people teams to champion Akeneo's employer brand and culture within the global tech and commercial ecosystems. TA Operations: Own and optimize the recruitment tech stack (LinkedIn, Teamtailor, employer branding platforms, and AI tools); manage vendor relationships, lead team/company enablement on new features, and conduct regular market analysis on new innovations. Collaboration with People Experience: Work hand-in-hand with People Partners, People Ops and Total Rewards to ensure alignment on role levelling, offers and a smooth and efficient onboarding as well as wider People Experience projects. What we look for You have a solid background in full-cycle recruitment within the software industry, gained through in-house experience in fast-paced environments. You have a player-coach mentality with demonstrated experience or strong readiness to manage a small team while maintaining a high individual output on senior requisitions. You have proven experience hiring in different countries in Europe and the US. You have excellent communication, interpersonal, and presentation skills and can build strong relationships with candidates, hiring managers and senior stakeholders. You're comfortable navigating ambiguity and excited by the prospect of scaling a role from a hands-on lead into a broader management position. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! Interview process 45-minute interview our Chief People Experience Officer 45-minute interview with a People Partner 45-minute interview with a hiring manager from the Product department Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 25 days of annual leave. Option to Work from Anywhere for up to 30 days per year. - Home Office & Commuting Allowance: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting. Inclusivity - Generous Parental Leave: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available. - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth & Development - Professional Development: Access a £1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with a structured company onboarding program. Wellbeing - Health & Insurance: Receive company-paid private medical insurance (Vitality Health) for you and eligible dependents. -Financial Security: Benefit from a pension plan and protect your loved ones with group income protection and a group life cover. - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don't hesitate to contact our Talent Acquisition team.
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary The Deputy Director, Head of AI Assurance will lead HMRC's approach to assuring the responsible, safe and effective deployment of AI across the organisation. The role will provide strategic leadership for the AI assurance function within the Chief AI Office (CAIO), ensuring that AI activity across HMRC is aligned to organisational priorities, meets clear governance and assurance expectations, and can progress at pace within appropriate guardrails. The post holder will not replace existing specialist functions such as data protection, cyber security, legal, commercial, architecture, risk or ethics. Instead, they will act as the senior alignment point for AI assurance, bringing together the right expertise at the right point in the lifecycle and ensuring that teams receive clear, proportionate and practical assurance advice. Job description Lead the development and operation of HMRC's AI assurance approach, ensuring that central, local and federated AI activity meets a consistent assurance bar. Establish clear assurance routes for AI use cases, from early idea through experimentation, deployment, scaling and live service. Provide senior oversight of AI assurance decisions, ensuring that risks, mitigations, dependencies and decisions are recorded, evidenced and traceable. Contribute to development of AI Agents to support delivery of effective assurance across the enterprise. Work with senior colleagues across HMRC to embed proportionate assurance into existing governance, delivery, security, data, commercial and change processes. Lead the AI assurance team, setting priorities, allocating work and ensuring a coherent service to delivery teams and business areas. Ensure assurance activity supports responsible acceleration rather than unnecessary delay, helping teams understand what is required to progress safely. Maintain a single view of material AI assurance issues, risks, themes and decisions, escalating where appropriate to the Chief AI Officer and relevant governance forums. Oversee the development of reusable assurance products, including checklists, evidence packs, decision templates, guidance and playbooks. Build strong working relationships with existing HMRC specialists in security, data protection, data governance, legal, ethics, commercial, architecture, risk and internal audit. Support external confidence in HMRC's use of AI by ensuring transparency, audit readiness and clear evidence of responsible redeployment. Represent HMRC in cross-government AI assurance, governance and professional communities, helping shape emerging standards, frameworks and best practice for responsible AI adoption. Person specification Experience of leading governance, assurance, risk, compliance or delivery functions in a complex organisation, with accountability for delivering effective outcomes in high-profile or sensitive environments. Experience of AI, data science, digital transformation, automation or emerging technology governance, including applying proportionate assurance approaches to innovative and fast-moving technology delivery. Strong ability to interpret complex policy, technical, ethical and risk issues, and translate them into clear, practical guidance that supports safe and effective delivery. Demonstrable ability to build effective relationships across organisational boundaries, influence senior stakeholders, and align diverse interests to achieve pragmatic decisions and outcomes. Excellent judgement and decision-making skills, including the ability to balance pace, innovation, risk, proportionality, regulatory requirements and public trust. Proven leadership and communication skills, including the ability to build and lead high-performing expert teams and to communicate complex issues clearly and succinctly to senior leaders and non-technical audiences. Benefits Alongside your salary of £86,000, HM Revenue and Customs contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details For full selection process details please see attached Candidate Pack Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Daniel White Email : Recruitment team Email : Further information Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission . click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you'll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. Kotlin and Java , for writing well-factored, well-tested code in both the Android app and backend orchestration services Android Toolset , including Android Studio, to leverage the Android platform on a large enterprise scale Testing Frameworks , using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD AWS , utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: You are passionate about creating products that produce good customer outcomes You enjoy leading a team of technologists, alongside product, design and other disciplines You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands You enjoy automation (unified deployment pipelines, automated testing) and aspire to 'automate all but the creative problem solving' You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression) You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you'll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. Kotlin and Java , for writing well-factored, well-tested code in both the Android app and backend orchestration services Android Toolset , including Android Studio, to leverage the Android platform on a large enterprise scale Testing Frameworks , using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD AWS , utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: You are passionate about creating products that produce good customer outcomes You enjoy leading a team of technologists, alongside product, design and other disciplines You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands You enjoy automation (unified deployment pipelines, automated testing) and aspire to 'automate all but the creative problem solving' You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression) You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Aug 24, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
The Role Aberystwyth University is seeking a reliable and innovative individual who will be responsible for the strategic management, development and operation of the University's estates and facilities portfolio. The postholder will report directly to the Chief Operating Officer and will be a member of the Professional Services Senior Leadership Team. They will provide strategic leadership and operational management of the Aberystwyth University's estate, facilities, and property portfolio, ensuring that buildings, grounds, infrastructure, and associated services support the University's academic mission, student experience and long-term strategic objectives. The postholder will lead the planning, development, maintenance and sustainability of the University's physical assets while ensuring compliance, value for money and excellent customer service. The successful candidate will manage a team who are responsible for maintaining and developing the university's estate while supporting the institution's strategy and broader objectives. The Head of Estates will also contribute to the leadership and development of the University as a senior leader. The University's site includes a mix of Grade 1, Grade 2 and 1960s concrete structure buildings, including unique developments, such as the Old College project. As part of the wider portfolio there are various smaller residential properties, farms and other external assets which will be the responsibility of the postholder to maintain and plan major maintenance to ensure compliance and operational effectiveness. To make an informal enquiry, please contact Gwawr Taylor, Chief Operating Officer at . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check(DBS)check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Main Responsibilities Lead and implement the Estates Infrastructure plan to meet the current and future needs of the University, and present the strategy and vision to key stakeholders; Strategic leadership for space utilisation, enhancing teaching, research and professional services operational spaces; To promote, develop and embed environmental sustainability across sites, buildings and operations to support delivery of the University's sustainability goals; Play a lead role in developing and managing delivery of capital projects programme; Provide strategic leadership on the delivery and operationalisation of the Old College development as client representative and trusted advisor, reporting and providing assurance to the University Executive and University Council, as required; Advise senior management on estates-related risks, opportunities and investment priorities; Manage the University's hard facilities functions including, but not exclusively, utilities, gas, plumbing, heating, lighting, electrical, mechanical, and fire safety systems, ensuring all university assets are safe, compliant and fit for purpose; Oversee and deliver a schedule of planned preventative maintenance alongside providing reactive maintenance; Drive continuous improvement in service standards and operational efficiency; Manage the University's soft facilities function including security, statutory compliance, cleaners, caretakers, grounds, porters, post and print room. Lead multidisciplinary teams across the Estates and Facilities portfolio, ensuring a high-performing, customer-focused culture, which operates effectively and efficiently; Ensure compliance with regulatory requirements and health & safety standards across all areas of their responsibility and ensure work is prioritised based on appropriate risk assessments. Ensure appropriate arrangements are in place for business continuity, emergency response and resilience of the University's estate and infrastructure To be committed to the University's Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. To be committed to your own development and that of your staff through the effective use of the University's Effective Contribution Scheme. Any other reasonable duties requested commensurate with the grade of this role. Who you are - Qualifications, Experience, Knowledge and Skills required Essential A proven track record of successfully managing a complex estate, including maintenance, renovations and capital projects. A relevant professional qualification (e.g. in engineering/as a quantity surveyor) or equivalent experience. Experience and knowledge of Public Sector Regulations including tendering, procurement, costing and liaison with contractors and professional consultants in relation to buildings projects. Strong financial acumen and experience in budgeting, financial planning and resource allocation. Excellent leadership and team management skills, with the ability to motivate and inspire staff. Knowledge of health & safety regulations, building codes and compliance requirements. Excellent communication, negotiation and interpersonal skills. A strategic mindset with the ability to think creatively and problem-solve effectively. A genuine commitment to sustainability and stewardship and development of a historic site to meet the needs of a University community. Commitment to promoting diversity, equality and inclusion within the workplace An ability to understand the bilingual nature of the University and an awareness of the procedures in place to support working bilingually. Desirable Knowledge and understanding of heritage buildings. Familiarity with an educational and farming setting. Oral (spoken) and Written Welsh Level B2, or a willingness to learn. More information on Welsh Language Levels can be found at: To promote a flexible workforce, the University will consider individuals seeking full time, part time, job share, or term time only working arrangements. Benefits Flexible working policy Hybrid Working 36.5 - hour week for full-time roles Generous leave entitlements - 27 days annual leave plus bank holidays and university closed days Commitment to Professional Development Enhanced contribution to our workplace pension schemes Staff recognition and reward schemes Opportunity to learn the Welsh language for free Staff relocation bursary Maternity, Paternity, Parental and Adoption Leave Staff discount for gym facilities, hospitality, and retail on campus. Please keep reading Aberystwyth University generally supports hybrid working, allowing a mix of office-based and remote working for suitable roles to enhance flexibility and productivity. Job descriptions typically detail a primary work location alongside opportunities for flexible, remote, or home-based work, subject to service needs and manager approval. We welcome applicants from all backgrounds and communities and, those that are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates. We are a Bilingual Institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Employment Visa We welcome international applicants who are eligible for sponsorship under the Skilled Worker Route. Under the points-based system, this role meets the criteria to be sponsored by AU for an SWR application. Please be advised that AU will only support the Certificate of Sponsorship for any employment visas and will not support the payment of the employment visa for the offered candidate and/or dependants. Any prospective candidates coming to work for AU under the SWR will require a minimum of 70 points, made up of the following: Skilled Worker Route Points-Based System Points Meets (Yes / No) Mandatory / Non-tradeable Criteria (50 points) - A job offer from a UK licensed sponsor - 20 points - Yes Job is above the minimum sponsorable skill level - 20 points - Yes Appointed candidate to have appropriate knowledge of the English language - 10 points - Yes Total = 50 points Tradeable Criteria (dependent on candidate appointed) Salary meets minimum threshold - 20 points The candidate holds a PhD in a subject relevant to the job - 10 points The candidate holds a PhD in a STEM subject relevant to the job - 20 points The advertised role is on the UK Shortage Occupation List (SOL) - 20 points A national of a majority English speaking country Having an academic degree taught in English (if an overseas degree, must be verified by NARIC) Completing and passing an English language test at Level B1 or above. For more information, please visit:
Aug 24, 2026
Full time
The Role Aberystwyth University is seeking a reliable and innovative individual who will be responsible for the strategic management, development and operation of the University's estates and facilities portfolio. The postholder will report directly to the Chief Operating Officer and will be a member of the Professional Services Senior Leadership Team. They will provide strategic leadership and operational management of the Aberystwyth University's estate, facilities, and property portfolio, ensuring that buildings, grounds, infrastructure, and associated services support the University's academic mission, student experience and long-term strategic objectives. The postholder will lead the planning, development, maintenance and sustainability of the University's physical assets while ensuring compliance, value for money and excellent customer service. The successful candidate will manage a team who are responsible for maintaining and developing the university's estate while supporting the institution's strategy and broader objectives. The Head of Estates will also contribute to the leadership and development of the University as a senior leader. The University's site includes a mix of Grade 1, Grade 2 and 1960s concrete structure buildings, including unique developments, such as the Old College project. As part of the wider portfolio there are various smaller residential properties, farms and other external assets which will be the responsibility of the postholder to maintain and plan major maintenance to ensure compliance and operational effectiveness. To make an informal enquiry, please contact Gwawr Taylor, Chief Operating Officer at . Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check(DBS)check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Main Responsibilities Lead and implement the Estates Infrastructure plan to meet the current and future needs of the University, and present the strategy and vision to key stakeholders; Strategic leadership for space utilisation, enhancing teaching, research and professional services operational spaces; To promote, develop and embed environmental sustainability across sites, buildings and operations to support delivery of the University's sustainability goals; Play a lead role in developing and managing delivery of capital projects programme; Provide strategic leadership on the delivery and operationalisation of the Old College development as client representative and trusted advisor, reporting and providing assurance to the University Executive and University Council, as required; Advise senior management on estates-related risks, opportunities and investment priorities; Manage the University's hard facilities functions including, but not exclusively, utilities, gas, plumbing, heating, lighting, electrical, mechanical, and fire safety systems, ensuring all university assets are safe, compliant and fit for purpose; Oversee and deliver a schedule of planned preventative maintenance alongside providing reactive maintenance; Drive continuous improvement in service standards and operational efficiency; Manage the University's soft facilities function including security, statutory compliance, cleaners, caretakers, grounds, porters, post and print room. Lead multidisciplinary teams across the Estates and Facilities portfolio, ensuring a high-performing, customer-focused culture, which operates effectively and efficiently; Ensure compliance with regulatory requirements and health & safety standards across all areas of their responsibility and ensure work is prioritised based on appropriate risk assessments. Ensure appropriate arrangements are in place for business continuity, emergency response and resilience of the University's estate and infrastructure To be committed to the University's Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. To be committed to your own development and that of your staff through the effective use of the University's Effective Contribution Scheme. Any other reasonable duties requested commensurate with the grade of this role. Who you are - Qualifications, Experience, Knowledge and Skills required Essential A proven track record of successfully managing a complex estate, including maintenance, renovations and capital projects. A relevant professional qualification (e.g. in engineering/as a quantity surveyor) or equivalent experience. Experience and knowledge of Public Sector Regulations including tendering, procurement, costing and liaison with contractors and professional consultants in relation to buildings projects. Strong financial acumen and experience in budgeting, financial planning and resource allocation. Excellent leadership and team management skills, with the ability to motivate and inspire staff. Knowledge of health & safety regulations, building codes and compliance requirements. Excellent communication, negotiation and interpersonal skills. A strategic mindset with the ability to think creatively and problem-solve effectively. A genuine commitment to sustainability and stewardship and development of a historic site to meet the needs of a University community. Commitment to promoting diversity, equality and inclusion within the workplace An ability to understand the bilingual nature of the University and an awareness of the procedures in place to support working bilingually. Desirable Knowledge and understanding of heritage buildings. Familiarity with an educational and farming setting. Oral (spoken) and Written Welsh Level B2, or a willingness to learn. More information on Welsh Language Levels can be found at: To promote a flexible workforce, the University will consider individuals seeking full time, part time, job share, or term time only working arrangements. Benefits Flexible working policy Hybrid Working 36.5 - hour week for full-time roles Generous leave entitlements - 27 days annual leave plus bank holidays and university closed days Commitment to Professional Development Enhanced contribution to our workplace pension schemes Staff recognition and reward schemes Opportunity to learn the Welsh language for free Staff relocation bursary Maternity, Paternity, Parental and Adoption Leave Staff discount for gym facilities, hospitality, and retail on campus. Please keep reading Aberystwyth University generally supports hybrid working, allowing a mix of office-based and remote working for suitable roles to enhance flexibility and productivity. Job descriptions typically detail a primary work location alongside opportunities for flexible, remote, or home-based work, subject to service needs and manager approval. We welcome applicants from all backgrounds and communities and, those that are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates. We are a Bilingual Institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally. Employment Visa We welcome international applicants who are eligible for sponsorship under the Skilled Worker Route. Under the points-based system, this role meets the criteria to be sponsored by AU for an SWR application. Please be advised that AU will only support the Certificate of Sponsorship for any employment visas and will not support the payment of the employment visa for the offered candidate and/or dependants. Any prospective candidates coming to work for AU under the SWR will require a minimum of 70 points, made up of the following: Skilled Worker Route Points-Based System Points Meets (Yes / No) Mandatory / Non-tradeable Criteria (50 points) - A job offer from a UK licensed sponsor - 20 points - Yes Job is above the minimum sponsorable skill level - 20 points - Yes Appointed candidate to have appropriate knowledge of the English language - 10 points - Yes Total = 50 points Tradeable Criteria (dependent on candidate appointed) Salary meets minimum threshold - 20 points The candidate holds a PhD in a subject relevant to the job - 10 points The candidate holds a PhD in a STEM subject relevant to the job - 20 points The advertised role is on the UK Shortage Occupation List (SOL) - 20 points A national of a majority English speaking country Having an academic degree taught in English (if an overseas degree, must be verified by NARIC) Completing and passing an English language test at Level B1 or above. For more information, please visit:
Associate General Counsel, Privacy Compliance Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations London, UK About this Role Ensuring the privacy of personal information is core to Cloudflare's mission to help build a better Internet. We're looking for an experienced counsel to help Cloudflare navigate the complicated challenges of processing personal data amid an ever-changing and diverse regulatory landscape. Specifically, you will oversee the functions of Cloudflare's Office of the Data Protection Officer to manage the company's existing privacy program and ensure the company continues to comply with all applicable data protection and privacy laws, including the EU General Data Protection Regulation ("GDPR"). You will also be responsible for overseeing Cloudflare's responsible AI program and compliance requirements stemming from AI regulations, including the EU AI Act. Your focus will be on building, implementing, and maintaining privacy program and AI program elements, including working closely with the non-lawyers on the Data and Privacy Operations team to implement these programs. We are looking for an exceptionally talented, energetic and friendly privacy attorney to join our team based in London. This role is ideal for someone who is a proactive self-starter and strategic thinker, who has a thirst for knowledge and continued growth, all while working as part of a great team. This position reports to Cloudflare's Chief Privacy Officer. Responsibilities Be the subject matter expert on existing and emerging AI and data protection regulations or guidance in the EMEA region, with a focus on the jurisdictions where Cloudflare has offices (multiple locations in the EU, UK, Switzerland, and UAE). You will work collaboratively across multiple functions to advise on the impact of such regulations or guidance on Cloudflare's business. Understand and advise on the requirements related to cross-border data transfers globally. Collaborate with and advise product lawyers on Cloudflare's privacy by design policies. Advise the Data and Privacy Operations team on handling data subject requests, records of processing activities, privacy and AI impact assessments, and more. Advise the Data and Privacy Operations team on conducting and approving privacy and AI vendor reviews. Support the commercial transactions legal team in negotiating data processing addendums and similar contractual language under global privacy laws. Support the corporate legal team on data and privacy-related due diligence for M&A transactions as well as supporting post-acquisition integration tasks related to privacy and AI compliance. Advise on data protection implications of and legal requirements applicable to security and privacy incidents, exercising judgment and discretion while advising cross-functional teams on incident handling procedures and communications. Create and contribute to playbooks and FAQ libraries for various teams to ensure they have the most current guidance related to privacy, data governance, and responsible AI. Desirable Skills, Knowledge, and Experience LLB/JD equivalent degree with strong academic credentials and admitted to practice law in one of the jurisdictions where Cloudflare has an office and/or be a U.S. or UK-qualified lawyer 10+ years of relevant legal experience counseling a global company on international privacy and data protection issues, preferably with time in-house at a technology company with established privacy compliance protocols as well as at a top regional or global law firm Expert knowledge of EMEA-region AI, privacy, and data protection laws, regulations and compliance regimes at all levels, including familiarity with industry-specific regimes Solution-oriented business and legal counselor with a growth mindset and strong sense of humor Strong communication skills and cooperative team player. Lead with empathy and understanding while embracing diverse points of view. Flexibility to adapt and thrive in a fast paced environment. Demonstrated ability and strong desire to effectively advise, develop relationships, and work collaboratively with stakeholders across teams to establish effective solutions efficiently and in an amenable manner Experience prioritizing work and providing advice under deadlines Ability to draft documents, policies, messages and anything else in a precise manner, while still being concise and digestible for non-lawyers A willingness to work flexibly on occasion to accommodate working with a globally distributed team Technical background / expertise is highly desired - while a science or technical degree is not a prerequisite for this job, a passion for technologies is What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Aug 23, 2026
Full time
Associate General Counsel, Privacy Compliance Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations London, UK About this Role Ensuring the privacy of personal information is core to Cloudflare's mission to help build a better Internet. We're looking for an experienced counsel to help Cloudflare navigate the complicated challenges of processing personal data amid an ever-changing and diverse regulatory landscape. Specifically, you will oversee the functions of Cloudflare's Office of the Data Protection Officer to manage the company's existing privacy program and ensure the company continues to comply with all applicable data protection and privacy laws, including the EU General Data Protection Regulation ("GDPR"). You will also be responsible for overseeing Cloudflare's responsible AI program and compliance requirements stemming from AI regulations, including the EU AI Act. Your focus will be on building, implementing, and maintaining privacy program and AI program elements, including working closely with the non-lawyers on the Data and Privacy Operations team to implement these programs. We are looking for an exceptionally talented, energetic and friendly privacy attorney to join our team based in London. This role is ideal for someone who is a proactive self-starter and strategic thinker, who has a thirst for knowledge and continued growth, all while working as part of a great team. This position reports to Cloudflare's Chief Privacy Officer. Responsibilities Be the subject matter expert on existing and emerging AI and data protection regulations or guidance in the EMEA region, with a focus on the jurisdictions where Cloudflare has offices (multiple locations in the EU, UK, Switzerland, and UAE). You will work collaboratively across multiple functions to advise on the impact of such regulations or guidance on Cloudflare's business. Understand and advise on the requirements related to cross-border data transfers globally. Collaborate with and advise product lawyers on Cloudflare's privacy by design policies. Advise the Data and Privacy Operations team on handling data subject requests, records of processing activities, privacy and AI impact assessments, and more. Advise the Data and Privacy Operations team on conducting and approving privacy and AI vendor reviews. Support the commercial transactions legal team in negotiating data processing addendums and similar contractual language under global privacy laws. Support the corporate legal team on data and privacy-related due diligence for M&A transactions as well as supporting post-acquisition integration tasks related to privacy and AI compliance. Advise on data protection implications of and legal requirements applicable to security and privacy incidents, exercising judgment and discretion while advising cross-functional teams on incident handling procedures and communications. Create and contribute to playbooks and FAQ libraries for various teams to ensure they have the most current guidance related to privacy, data governance, and responsible AI. Desirable Skills, Knowledge, and Experience LLB/JD equivalent degree with strong academic credentials and admitted to practice law in one of the jurisdictions where Cloudflare has an office and/or be a U.S. or UK-qualified lawyer 10+ years of relevant legal experience counseling a global company on international privacy and data protection issues, preferably with time in-house at a technology company with established privacy compliance protocols as well as at a top regional or global law firm Expert knowledge of EMEA-region AI, privacy, and data protection laws, regulations and compliance regimes at all levels, including familiarity with industry-specific regimes Solution-oriented business and legal counselor with a growth mindset and strong sense of humor Strong communication skills and cooperative team player. Lead with empathy and understanding while embracing diverse points of view. Flexibility to adapt and thrive in a fast paced environment. Demonstrated ability and strong desire to effectively advise, develop relationships, and work collaboratively with stakeholders across teams to establish effective solutions efficiently and in an amenable manner Experience prioritizing work and providing advice under deadlines Ability to draft documents, policies, messages and anything else in a precise manner, while still being concise and digestible for non-lawyers A willingness to work flexibly on occasion to accommodate working with a globally distributed team Technical background / expertise is highly desired - while a science or technical degree is not a prerequisite for this job, a passion for technologies is What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
In-house Legal Counsel Reports to: Chief Financial Officer Location: Hybrid -Newmarket - 2 days on-site, 2 days WFH Hours: 32 hours across a 4-day week (no salary sacrifice) Salary: £80,000 - £90,000 Product: Group Level, Wonde, Evouchers & Secure Schools Who we are and what is important to us: Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier. The three brands run independently with the autonomy to continue to prosper, although as part of the Beyond team, you'll join a wider, supportive environment where you'll be able to pull on the expertise and capabilities of the group. We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently. Job snapshot: As Beyond's Senior In-house Legal Counsel, you will be the business's go-to legal expert, working as a standalone specialist responsible for a broad range of legal matters across the group and its global, international operations. This is a hands-on, commercially minded role: you will handle day-to-day legal work yourself, provide strategic guidance at leadership level, and build the playbooks, tools, and AI-enabled processes that let the wider business handle simpler matters with confidence. This is a great opportunity for an experienced legal professional to have real ownership and influence across a growing technology group. You'll have the autonomy to shape how legal works across Beyond, work closely with senior leadership and play a key role in supporting the continued growth of our products and international operations What you'll be doing: Provide pragmatic legal advice across corporate governance, commercial contracts, data privacy, and employment-related matters, acting as the first point of contact for legal queries across the business. Draft, review, negotiate, and be the first point of contact for a variety of commercial global contracts across all of Beyond's products, taking personal ownership of the more complex, high-value, or novel agreements, including SaaS agreements, licensing agreements, and partnership deals. Support the building out of a commercial contract playbook and provide training so the sales team has the knowledge and confidence to handle less complex contracts themselves, using AI tools to support consistency, speed, and quality control. Lead the control and management of a Contract Lifecycle Management (CLM) system across Beyond's product range, owning templates, workflows, and approval routes, and using it to give the business clear visibility of contract status and risk. Identify and implement opportunities to use AI to automate legal work where it is safe and appropriate to do so. Advise on risk management and dispute resolution, ensuring minimal legal exposure for Beyond. Stay updated on relevant legal developments in the tech industry, particularly around data protection (GDPR) and other emerging regulatory frameworks. Act as a liaison with external legal counsel on specialised issues and litigation matters when required. Serve as a trusted advisor to internal departments, including HR, Information Security, Finance, and Product, to align legal advice with Beyond's objectives. What we're hoping you'll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide range of responsibilities without close oversight. Ability to balance legal risks with commercial objectives and offer pragmatic, business-friendly solutions. Strong interpersonal skills with the ability to build trust and rapport across different teams. Commercially savvy with a deep understanding of the tech industry and its evolving legal landscape. Good working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology to work more efficiently, with the judgement to identify where automation can safely replace manual legal work and where it cannot. Solid experience advising on regulatory issues, ensuring Beyond remains compliant with evolving legal requirements. Excellent written and verbal communication, with the ability to convey complex legal issues clearly and concisely to non-legal stakeholders. A solution-oriented mindset, capable of offering practical legal advice that balances risk with commercial priorities. A self-starter who takes initiative and can handle a wide range of responsibilities without constant oversight, with a readiness to engage in both strategic and day-to-day legal tasks. High attention to detail in legal drafting, review, and compliance, ensuring accuracy and thoroughness in all legal matters. Comfortable working in a fast-moving, ever-changing environment, with the ability to pivot quickly and manage competing priorities under tight deadlines. A high level of integrity, maintaining confidentiality, and ensuring the company's best interests are upheld at all times. What you'll get: Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard: 4-day working week Flexible working schedule/work-from-home opportunities On-site gym facilities at HQ Buying and selling holiday scheme Additional holiday for length of service Employee-assisted programme Group life assurance (Death in service) Will-writing assistance scheme Company pool cars at HQ Payroll giving scheme enabling you to support charities of your choice through tax-efficient salary donations Health cash plan, covering everyday health treatments On-site trained mental health and well-being champions Monthly lunch club (on us) Discounted retail vouchers via employee savings platform Comprehensive wellness programmes Enhanced maternity, paternity and adoption benefits Electric car scheme & on-site EV charging Cycle to Work Scheme Eye examination scheme Financial contribution to the setup of work-from-home environments Use of new and leading technology in the form of Apple products Frequent company-funded social events Office closure between Christmas & New Year Access to continuous learning and development opportunities Comprehensive employee referral scheme Casual Dress Code Free healthy snacks & barista coffee In addition to the above, you'll have access to our 'take your pick' benefits scheme, which is tailored specifically to you and includes: Enhanced pension payments Retail vouchers Private medical insurance Dental plan Enhanced Health Cash Plan If you're selected, we'll guide you through the following checks as part of our offer process: DBS Check: Verification of criminal records. Right to Work: Confirmation of legal work eligibility. References: Automated verification based on HMRC records. At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
Aug 22, 2026
Full time
In-house Legal Counsel Reports to: Chief Financial Officer Location: Hybrid -Newmarket - 2 days on-site, 2 days WFH Hours: 32 hours across a 4-day week (no salary sacrifice) Salary: £80,000 - £90,000 Product: Group Level, Wonde, Evouchers & Secure Schools Who we are and what is important to us: Beyond unifies three technology-driven brands, Wonde, Evouchers and Secure Schools. Each brand shares a vision to reduce the friction of adapting technology, to help customers navigate an often overwhelming area and provide powerful solutions that make their everyday life easier. The three brands run independently with the autonomy to continue to prosper, although as part of the Beyond team, you'll join a wider, supportive environment where you'll be able to pull on the expertise and capabilities of the group. We do not limit ourselves to standing still. We look ahead and strive to disrupt the sector we operate in. We believe technology should not be complicated or overwhelming. It should do what it says - quickly, safely and efficiently. Job snapshot: As Beyond's Senior In-house Legal Counsel, you will be the business's go-to legal expert, working as a standalone specialist responsible for a broad range of legal matters across the group and its global, international operations. This is a hands-on, commercially minded role: you will handle day-to-day legal work yourself, provide strategic guidance at leadership level, and build the playbooks, tools, and AI-enabled processes that let the wider business handle simpler matters with confidence. This is a great opportunity for an experienced legal professional to have real ownership and influence across a growing technology group. You'll have the autonomy to shape how legal works across Beyond, work closely with senior leadership and play a key role in supporting the continued growth of our products and international operations What you'll be doing: Provide pragmatic legal advice across corporate governance, commercial contracts, data privacy, and employment-related matters, acting as the first point of contact for legal queries across the business. Draft, review, negotiate, and be the first point of contact for a variety of commercial global contracts across all of Beyond's products, taking personal ownership of the more complex, high-value, or novel agreements, including SaaS agreements, licensing agreements, and partnership deals. Support the building out of a commercial contract playbook and provide training so the sales team has the knowledge and confidence to handle less complex contracts themselves, using AI tools to support consistency, speed, and quality control. Lead the control and management of a Contract Lifecycle Management (CLM) system across Beyond's product range, owning templates, workflows, and approval routes, and using it to give the business clear visibility of contract status and risk. Identify and implement opportunities to use AI to automate legal work where it is safe and appropriate to do so. Advise on risk management and dispute resolution, ensuring minimal legal exposure for Beyond. Stay updated on relevant legal developments in the tech industry, particularly around data protection (GDPR) and other emerging regulatory frameworks. Act as a liaison with external legal counsel on specialised issues and litigation matters when required. Serve as a trusted advisor to internal departments, including HR, Information Security, Finance, and Product, to align legal advice with Beyond's objectives. What we're hoping you'll bring: UK-qualified lawyer, with several years' post-qualification experience, ideally including in-house time within a technology or SaaS business. Comfortable operating as a standalone legal function, taking full ownership of a wide range of responsibilities without close oversight. Ability to balance legal risks with commercial objectives and offer pragmatic, business-friendly solutions. Strong interpersonal skills with the ability to build trust and rapport across different teams. Commercially savvy with a deep understanding of the tech industry and its evolving legal landscape. Good working knowledge & understanding of data protection laws (GDPR, CCPA) and related privacy regulations, especially how they apply to tech products and services. Hands-on experience with a Contract Lifecycle Management (CLM) system, ideally having owned, implemented, or embedded one. A genuine interest in using AI and legal technology to work more efficiently, with the judgement to identify where automation can safely replace manual legal work and where it cannot. Solid experience advising on regulatory issues, ensuring Beyond remains compliant with evolving legal requirements. Excellent written and verbal communication, with the ability to convey complex legal issues clearly and concisely to non-legal stakeholders. A solution-oriented mindset, capable of offering practical legal advice that balances risk with commercial priorities. A self-starter who takes initiative and can handle a wide range of responsibilities without constant oversight, with a readiness to engage in both strategic and day-to-day legal tasks. High attention to detail in legal drafting, review, and compliance, ensuring accuracy and thoroughness in all legal matters. Comfortable working in a fast-moving, ever-changing environment, with the ability to pivot quickly and manage competing priorities under tight deadlines. A high level of integrity, maintaining confidentiality, and ensuring the company's best interests are upheld at all times. What you'll get: Beyond is much more than just a place to work. It is a place to grow, innovate, excel and learn. We have tech people, creative people and people people, all focused on providing a superior customer experience. We value, support and champion those we work with - promoting personal growth and happiness. We get that our success is dependent on the collective energy, intelligence and contributions of all our team members and we are committed to ensuring our work environment is the best it can be. We value your commitment and have worked hard to create adaptable and comprehensive benefits packages to suit individual needs, although you can expect the below as standard: 4-day working week Flexible working schedule/work-from-home opportunities On-site gym facilities at HQ Buying and selling holiday scheme Additional holiday for length of service Employee-assisted programme Group life assurance (Death in service) Will-writing assistance scheme Company pool cars at HQ Payroll giving scheme enabling you to support charities of your choice through tax-efficient salary donations Health cash plan, covering everyday health treatments On-site trained mental health and well-being champions Monthly lunch club (on us) Discounted retail vouchers via employee savings platform Comprehensive wellness programmes Enhanced maternity, paternity and adoption benefits Electric car scheme & on-site EV charging Cycle to Work Scheme Eye examination scheme Financial contribution to the setup of work-from-home environments Use of new and leading technology in the form of Apple products Frequent company-funded social events Office closure between Christmas & New Year Access to continuous learning and development opportunities Comprehensive employee referral scheme Casual Dress Code Free healthy snacks & barista coffee In addition to the above, you'll have access to our 'take your pick' benefits scheme, which is tailored specifically to you and includes: Enhanced pension payments Retail vouchers Private medical insurance Dental plan Enhanced Health Cash Plan If you're selected, we'll guide you through the following checks as part of our offer process: DBS Check: Verification of criminal records. Right to Work: Confirmation of legal work eligibility. References: Automated verification based on HMRC records. At Beyond, we celebrate diversity and are committed to being an equal-opportunity employer. We welcome candidates from all walks of life. If you need any accommodations during the application process, please don't hesitate to call or email us.
Director of Product Royal Free London NHS Foundation Trust Royal Free London NHS Foundation Trust is seeking an exceptional Director of Product to lead the vision, strategy and performance of its digital product portfolio across the Royal Free Group. This senior leadership role within Digital Services will establish and embed a product and platform operating model that delivers measurable value for patients, clinicians, corporate teams and the wider organisation. The postholder will provide strategic leadership across the full product lifecycle, from discovery and prioritisation through to delivery, live service and continuous improvement. They will ensure products are user-centred, clinically safe, secure, interoperable, cost-effective and aligned to Trust priorities, with clear governance, standards and performance measures in place. Working with the Chief Digital Officer, Chief Technology Officer, digital leadership teams and senior clinical and operational stakeholders, the Director of Product will shape how digital products are governed, funded, improved and scaled across hospital and community services. We are looking for a senior product leader with the credibility, judgement and experience to lead complex digital portfolios, build capability, influence senior stakeholders and make evidence-based decisions that improve outcomes for patients, staff and the organisation. Lead the vision, strategy and performance of the Trust's digital product portfolio, ensuring products deliver measurable value for patients, staff and the organisation. Establish and embed a product and platform operating model across Digital Services, supporting consistent, user-centred and outcomes-focused delivery. Own product portfolio prioritisation, roadmaps and investment alignment, making clear, evidence-based trade-offs across competing clinical, operational and corporate priorities. Oversee the full product lifecycle, from discovery and design through to delivery, live service, continuous improvement and retirement. Ensure digital products are safe, secure, interoperable, cost-effective, sustainable and aligned with enterprise architecture, cyber security, service operations and Trust governance requirements. Build and professionalise product management capability across the Trust, including standards, frameworks, coaching, mentoring and a strong product community of practice. Establish clear product performance measures, benefits realisation and reporting to demonstrate value, manage risk and support executive decision-making. Work collaboratively with senior clinical, operational, corporate and digital leaders to ensure digital products support service transformation and improved outcomes across the Royal Free London Group. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Friday 25 Sep 2026
Aug 22, 2026
Full time
Director of Product Royal Free London NHS Foundation Trust Royal Free London NHS Foundation Trust is seeking an exceptional Director of Product to lead the vision, strategy and performance of its digital product portfolio across the Royal Free Group. This senior leadership role within Digital Services will establish and embed a product and platform operating model that delivers measurable value for patients, clinicians, corporate teams and the wider organisation. The postholder will provide strategic leadership across the full product lifecycle, from discovery and prioritisation through to delivery, live service and continuous improvement. They will ensure products are user-centred, clinically safe, secure, interoperable, cost-effective and aligned to Trust priorities, with clear governance, standards and performance measures in place. Working with the Chief Digital Officer, Chief Technology Officer, digital leadership teams and senior clinical and operational stakeholders, the Director of Product will shape how digital products are governed, funded, improved and scaled across hospital and community services. We are looking for a senior product leader with the credibility, judgement and experience to lead complex digital portfolios, build capability, influence senior stakeholders and make evidence-based decisions that improve outcomes for patients, staff and the organisation. Lead the vision, strategy and performance of the Trust's digital product portfolio, ensuring products deliver measurable value for patients, staff and the organisation. Establish and embed a product and platform operating model across Digital Services, supporting consistent, user-centred and outcomes-focused delivery. Own product portfolio prioritisation, roadmaps and investment alignment, making clear, evidence-based trade-offs across competing clinical, operational and corporate priorities. Oversee the full product lifecycle, from discovery and design through to delivery, live service, continuous improvement and retirement. Ensure digital products are safe, secure, interoperable, cost-effective, sustainable and aligned with enterprise architecture, cyber security, service operations and Trust governance requirements. Build and professionalise product management capability across the Trust, including standards, frameworks, coaching, mentoring and a strong product community of practice. Establish clear product performance measures, benefits realisation and reporting to demonstrate value, manage risk and support executive decision-making. Work collaboratively with senior clinical, operational, corporate and digital leaders to ensure digital products support service transformation and improved outcomes across the Royal Free London Group. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Friday 25 Sep 2026
Managing Director, International Chief Information Security Officer Position Summary The International Chief Information Security Officer (International CISO) reporting to the SVP, Global Head of Business Information Security, serves as the senior cybersecurity executive responsible for cybersecurity strategy, governance, regulatory engagement, and cyber risk oversight across multiple international jurisdictions. The role provides leadership and accountability for regional cybersecurity programs while ensuring alignment with enterprise security strategies, local regulatory requirements, business objectives, and operational resilience expectations. The International CISO acts as the primary cybersecurity advisor to regional executives, regulators, legal entities, risk committees, and business leaders, while coordinating closely with global cybersecurity functions to drive consistent security outcomes and regulatory compliance across international markets. The International CISO balances global cybersecurity standards with regional business and regulatory requirements while driving execution across complex multinational environments. The International CISO is expected to operate as a trusted advisor to executive leadership and the regional boards, while being able to translate complex cybersecurity issues into business-oriented risk decisions. Key Responsibilities International Cybersecurity Leadership Lead cybersecurity strategies and execution across assigned international regions, including oversight of country and regional cybersecurity programs. Establish and maintain a consistent cybersecurity operating model across jurisdictions while accounting for local regulatory and business requirements. Serve as the senior cybersecurity executive for international legal entities and country governance structures. Drive regional cybersecurity transformation initiatives supporting emerging technologies, cloud adoption, AI, resilience, and digital modernization efforts. Regulatory Engagement Serve as the accountable cybersecurity representative for regulatory examinations, audits, supervisory engagements, and regulatory reporting requirements. Maintain strong relationships with regional regulators, industry associations, and cybersecurity authorities. Monitor changes in cyber, technology risk, privacy, resilience, and operational risk regulations across assigned jurisdictions. Ensure cybersecurity programs meet local regulatory expectations and support enterprise compliance objectives. Business Information Security Function as the primary cybersecurity advisor to regional business executives, country heads, legal entity boards, and management committees. Partner with business leaders to embed security into strategic initiatives, acquisitions, client solutions, and technology modernization programs. Support client cybersecurity due diligence activities and strategic customer engagements. Promote cybersecurity awareness and accountability throughout the regional businesses. Incident Management and Resilience Provide leadership during significant cybersecurity incidents affecting international operations. Coordinate with cyber defense center, cyber threat intelligence, technical and business teams during regional cyber events. Ensure regional readiness for cyber incidents and operational disruptions through resilience testing exercises. Maintain oversight of regulatory reporting and regional stakeholder communications during cybersecurity events. International Team Leadership Lead and develop regional cybersecurity staff in support of technical and business aligned teams. Establish succession planning, workforce development, and talent strategies. Build a high-performing, globally connected cybersecurity team capable of supporting regional growth and regulatory demands. Foster collaboration between international teams and enterprise security functions. Required Qualifications Education Bachelor's degree in information security, Computer Science, Technology, Risk Management, Business, or related field. Experience 15+ years of progressive cybersecurity, technology risk, or information security experience. Considerable experience leading cybersecurity programs across multiple countries and regulatory jurisdictions. Proven experience engaging directly with regulators and executive leadership. Experience within global financial services or other highly regulated industries. Demonstrated success leading large-scale cybersecurity transformation programs. Technical and Regulatory Expertise Cybersecurity frameworks and controls. Operational resilience and business continuity. Cloud security and emerging technologies. AI security and governance. Data protection and privacy requirements. Identity and access management. Cyber threat intelligence and incident response. Third-party and supply chain risk management. Success Measures Regulatory outcomes Reduction of material cybersecurity risk across the regional teams. Cyber resilience maturity improvements. Timely remediation of owned audit and regulatory findings. Business satisfaction and executive stakeholder engagement. Cybersecurity program maturity across regions. Talent development and organizational effectiveness. Successful execution of strategic cybersecurity initiatives. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
Aug 21, 2026
Full time
Managing Director, International Chief Information Security Officer Position Summary The International Chief Information Security Officer (International CISO) reporting to the SVP, Global Head of Business Information Security, serves as the senior cybersecurity executive responsible for cybersecurity strategy, governance, regulatory engagement, and cyber risk oversight across multiple international jurisdictions. The role provides leadership and accountability for regional cybersecurity programs while ensuring alignment with enterprise security strategies, local regulatory requirements, business objectives, and operational resilience expectations. The International CISO acts as the primary cybersecurity advisor to regional executives, regulators, legal entities, risk committees, and business leaders, while coordinating closely with global cybersecurity functions to drive consistent security outcomes and regulatory compliance across international markets. The International CISO balances global cybersecurity standards with regional business and regulatory requirements while driving execution across complex multinational environments. The International CISO is expected to operate as a trusted advisor to executive leadership and the regional boards, while being able to translate complex cybersecurity issues into business-oriented risk decisions. Key Responsibilities International Cybersecurity Leadership Lead cybersecurity strategies and execution across assigned international regions, including oversight of country and regional cybersecurity programs. Establish and maintain a consistent cybersecurity operating model across jurisdictions while accounting for local regulatory and business requirements. Serve as the senior cybersecurity executive for international legal entities and country governance structures. Drive regional cybersecurity transformation initiatives supporting emerging technologies, cloud adoption, AI, resilience, and digital modernization efforts. Regulatory Engagement Serve as the accountable cybersecurity representative for regulatory examinations, audits, supervisory engagements, and regulatory reporting requirements. Maintain strong relationships with regional regulators, industry associations, and cybersecurity authorities. Monitor changes in cyber, technology risk, privacy, resilience, and operational risk regulations across assigned jurisdictions. Ensure cybersecurity programs meet local regulatory expectations and support enterprise compliance objectives. Business Information Security Function as the primary cybersecurity advisor to regional business executives, country heads, legal entity boards, and management committees. Partner with business leaders to embed security into strategic initiatives, acquisitions, client solutions, and technology modernization programs. Support client cybersecurity due diligence activities and strategic customer engagements. Promote cybersecurity awareness and accountability throughout the regional businesses. Incident Management and Resilience Provide leadership during significant cybersecurity incidents affecting international operations. Coordinate with cyber defense center, cyber threat intelligence, technical and business teams during regional cyber events. Ensure regional readiness for cyber incidents and operational disruptions through resilience testing exercises. Maintain oversight of regulatory reporting and regional stakeholder communications during cybersecurity events. International Team Leadership Lead and develop regional cybersecurity staff in support of technical and business aligned teams. Establish succession planning, workforce development, and talent strategies. Build a high-performing, globally connected cybersecurity team capable of supporting regional growth and regulatory demands. Foster collaboration between international teams and enterprise security functions. Required Qualifications Education Bachelor's degree in information security, Computer Science, Technology, Risk Management, Business, or related field. Experience 15+ years of progressive cybersecurity, technology risk, or information security experience. Considerable experience leading cybersecurity programs across multiple countries and regulatory jurisdictions. Proven experience engaging directly with regulators and executive leadership. Experience within global financial services or other highly regulated industries. Demonstrated success leading large-scale cybersecurity transformation programs. Technical and Regulatory Expertise Cybersecurity frameworks and controls. Operational resilience and business continuity. Cloud security and emerging technologies. AI security and governance. Data protection and privacy requirements. Identity and access management. Cyber threat intelligence and incident response. Third-party and supply chain risk management. Success Measures Regulatory outcomes Reduction of material cybersecurity risk across the regional teams. Cyber resilience maturity improvements. Timely remediation of owned audit and regulatory findings. Business satisfaction and executive stakeholder engagement. Cybersecurity program maturity across regions. Talent development and organizational effectiveness. Successful execution of strategic cybersecurity initiatives. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at Read our CEO Statement
State Street Corporation in London seeks an International Chief Information Security Officer to lead regional cybersecurity programs, align with enterprise security strategies, and ensure regulatory compliance across international markets. The role reports to the SVP, Global Head of Business Information Security. The candidate will advise regional executives, regulators, and risk committees, driving resilience and security modernization in collaboration with global security functions.
Aug 21, 2026
Full time
State Street Corporation in London seeks an International Chief Information Security Officer to lead regional cybersecurity programs, align with enterprise security strategies, and ensure regulatory compliance across international markets. The role reports to the SVP, Global Head of Business Information Security. The candidate will advise regional executives, regulators, and risk committees, driving resilience and security modernization in collaboration with global security functions.
HEAD OF RESOURCES - Member of Senior Leadership Team Hours:37.5 Hours Contract Length: Full Time / Permanent Based At: Wigan Town Centre Location, with regular visits to sites across the Borough Responsible To: Chief Executive Officer Accountable To: Queens Hall Action on Poverty Closing Date: 18th September 2026 Job Summary: About The BrickThe Brick is an anti-poverty and homelessness charity working alongside people and communities across Wigan. We believe every person has worth, strengths and potential, whatever they have been through. Our work is rooted in dignity, trust, relationships, practical support and hope.We provide housing, support, food, reuse, volunteering and community-based services for people experiencing poverty, homelessness, crisis and exclusion. We do not define people by the hardest moment of their lives. We believe in second chances, in challenging social injustice, and in creating the conditions in which people can rebuild, belong and thrive.This is an important time for The Brick. We are growing, the needs around us are changing, and our teams need strong foundations behind them. We are looking for a values-led leader who will help our people do their best work, keep the organisation safe and well run, and make sure systems support people rather than get in their way. Job Purpose: The Head of Resources will lead the people, systems and practical support that help every part of The Brick work well. This role sits behind our frontline work, making sure staff and volunteers feel supported, our buildings are safe, responsibilities are clear and the organisation has what it needs to serve people with care and confidence.This role is much broader than HR. It brings together people support, volunteering, quality, health and safety, property and facilities, administration, communications and organisational systems. The aim is not to create more process. It is to make things clearer, simpler and more joined up so that colleagues can focus their energy on the people and communities we are here for.The postholder will lead our central-services team, coordinate specialist support and work closely with the CEO, Head of Housing and Homelessness, Financial Controller, managers and trustees. They will make sure these functions work together, respond to what teams need and remain grounded in The Brick's mission and values.This is a senior leadership role for someone who can hold care and accountability together. We need a person who is practical, thoughtful and brave; someone who will listen before acting, challenge kindly when needed, and make sound decisions without losing sight of the human impact. What we need this role to bringWe are not looking for someone who sees people as problems to manage or rules as an end in themselves. We need a broad organisational leader who will understand how The Brick really works, build trust across teams and create straightforward ways of working that are safe, fair and useful.The successful person will help us keep asking: Do our staff and volunteers feel welcomed, trusted, supported and able to grow? Do managers have the clarity, confidence and support they need to lead well? Do our systems recognise people's strengths and make space for second chances? Are our buildings, facilities and core systems safe, dependable and fit for purpose? Are quality, safeguarding, health and safety and legal responsibilities managed in a humane and practical way? Are our policies and communications clear, inclusive and understood by the people who use them? Where are processes, assumptions or ways of working creating unnecessary barriers? What do our people and communities need from The Brick as we grow? 1. Senior leadership and organisational development Take an active role in the Senior Leadership Team, sharing responsibility for The Brick's culture, direction and development. Work with the CEO and colleagues to turn The Brick's strategy and values into clear, practical priorities. Help build a culture where people are treated with dignity, strengths are recognised, second chances are real and accountability is fair. Build trusting relationships with managers and help them lead with clarity, compassion and consistency. Bring calm and practical structure where responsibilities or systems feel unclear, always considering how decisions affect people. Listen to staff and volunteers, identify barriers or duplication, and lead improvements with the people affected rather than doing change to them. Give the CEO, SLT and trustees honest, accessible advice and assurance, including when difficult issues need to be raised. Be a steady, hopeful and solutions-focused leader through pressure, growth and change. 2. Central services, people and management support Lead a welcoming and responsive central-services function that helps managers, staff and volunteers get the support they need. Make sure managers can access fair and consistent support with recruitment, induction, supervision, wellbeing, performance, absence, conduct and development, using specialist HR advice where needed. Strengthen management practice in a way that combines clear expectations with compassion, reflection and learning. Create simple, accessible systems so people know where to go, understand what is expected and receive timely help. Lead workforce, succession and organisational capacity planning alongside the CEO and SLT, linking people requirements to service growth, resources and risk. Maintain clear, accessible and proportionate employment frameworks, while ensuring day to day HR casework is appropriately supported by external specialists. Coordinate outsourced HR, IT and specialist support, making sure providers understand The Brick's values and give practical, respectful and good value advice. Oversee effective administration and organisational coordination, including the work of the Admin Assistant, so information, meetings, records and routine processes are well managed. Notice where support is fragmented, duplicated or missing and work with colleagues to make it more joined up and useful. 3. Volunteer leadership and development Lead the development of a clear and consistent approach to volunteering across The Brick. Ensure volunteers are welcomed, inducted, trained, supported and valued. Work with managers to clarify volunteer roles, boundaries, supervision arrangements and safeguarding expectations. Strengthen volunteer recruitment, retention, recognition and communication. Ensure volunteering is safe, inclusive and meaningful, with opportunities for people to contribute their skills, rebuild confidence and feel that they belong. Remove avoidable barriers to volunteering while keeping appropriate safeguards and clear boundaries. Develop systems that help us understand the contribution, experience and impact of volunteers. Champion volunteering as part of our belief that everyone has strengths, gifts and something valuable to contribute. 4. Health, safety and wellbeing Lead The Brick's approach to health and safety across workplaces, projects, community spaces and relevant operational activity. Ensure health and safety policies, procedures and risk assessments are up to date, proportionate and understood. Work with managers to ensure safe working practices, including lone working, manual handling, fire safety, incident reporting, first aid, food related environments and premises safety. Build a practical health and safety culture in which people understand risk, speak up without fear and learn together when things go wrong. Ensure accidents, incidents, near misses and concerns are recorded, reviewed and used for learning. Oversee health and safety training requirements and ensure managers understand their responsibilities. Work with external advisers or competent persons where specialist health and safety advice is needed. Treat health and safety as part of caring for people, not as a tick box exercise. 5. Property, facilities and organisational resources Lead operational oversight of The Brick's non-financial property, premises and facilities responsibilities. Ensure buildings, offices, hubs, warehouses, shops, food/community spaces and other premises are safe, well maintained and fit for purpose. Work with relevant managers and external contractors to ensure compliance with fire safety, servicing, maintenance, inspections, access, security and general facilities requirements. Maintain clear records of key compliance checks, contracts, certificates and follow up actions. Support managers to resolve property and facilities issues in a timely and practical way. Ensure contractors and suppliers are appropriately managed, with clear expectations and value for money. Work closely with the Head of Housing where property compliance overlaps with housing or accommodation-related services. Develop simple systems for tracking property risks, repairs, responsibilities and deadlines. 6. Administration, policies and operational systems Lead a clear organisational framework for administration, policies, procedures, records and operational systems, ensuring they are current, useful, accessible and consistently maintained. Remove or simplify policies and processes that are duplicative, outdated or unnecessarily complicated. . click apply for full job details
Aug 20, 2026
Full time
HEAD OF RESOURCES - Member of Senior Leadership Team Hours:37.5 Hours Contract Length: Full Time / Permanent Based At: Wigan Town Centre Location, with regular visits to sites across the Borough Responsible To: Chief Executive Officer Accountable To: Queens Hall Action on Poverty Closing Date: 18th September 2026 Job Summary: About The BrickThe Brick is an anti-poverty and homelessness charity working alongside people and communities across Wigan. We believe every person has worth, strengths and potential, whatever they have been through. Our work is rooted in dignity, trust, relationships, practical support and hope.We provide housing, support, food, reuse, volunteering and community-based services for people experiencing poverty, homelessness, crisis and exclusion. We do not define people by the hardest moment of their lives. We believe in second chances, in challenging social injustice, and in creating the conditions in which people can rebuild, belong and thrive.This is an important time for The Brick. We are growing, the needs around us are changing, and our teams need strong foundations behind them. We are looking for a values-led leader who will help our people do their best work, keep the organisation safe and well run, and make sure systems support people rather than get in their way. Job Purpose: The Head of Resources will lead the people, systems and practical support that help every part of The Brick work well. This role sits behind our frontline work, making sure staff and volunteers feel supported, our buildings are safe, responsibilities are clear and the organisation has what it needs to serve people with care and confidence.This role is much broader than HR. It brings together people support, volunteering, quality, health and safety, property and facilities, administration, communications and organisational systems. The aim is not to create more process. It is to make things clearer, simpler and more joined up so that colleagues can focus their energy on the people and communities we are here for.The postholder will lead our central-services team, coordinate specialist support and work closely with the CEO, Head of Housing and Homelessness, Financial Controller, managers and trustees. They will make sure these functions work together, respond to what teams need and remain grounded in The Brick's mission and values.This is a senior leadership role for someone who can hold care and accountability together. We need a person who is practical, thoughtful and brave; someone who will listen before acting, challenge kindly when needed, and make sound decisions without losing sight of the human impact. What we need this role to bringWe are not looking for someone who sees people as problems to manage or rules as an end in themselves. We need a broad organisational leader who will understand how The Brick really works, build trust across teams and create straightforward ways of working that are safe, fair and useful.The successful person will help us keep asking: Do our staff and volunteers feel welcomed, trusted, supported and able to grow? Do managers have the clarity, confidence and support they need to lead well? Do our systems recognise people's strengths and make space for second chances? Are our buildings, facilities and core systems safe, dependable and fit for purpose? Are quality, safeguarding, health and safety and legal responsibilities managed in a humane and practical way? Are our policies and communications clear, inclusive and understood by the people who use them? Where are processes, assumptions or ways of working creating unnecessary barriers? What do our people and communities need from The Brick as we grow? 1. Senior leadership and organisational development Take an active role in the Senior Leadership Team, sharing responsibility for The Brick's culture, direction and development. Work with the CEO and colleagues to turn The Brick's strategy and values into clear, practical priorities. Help build a culture where people are treated with dignity, strengths are recognised, second chances are real and accountability is fair. Build trusting relationships with managers and help them lead with clarity, compassion and consistency. Bring calm and practical structure where responsibilities or systems feel unclear, always considering how decisions affect people. Listen to staff and volunteers, identify barriers or duplication, and lead improvements with the people affected rather than doing change to them. Give the CEO, SLT and trustees honest, accessible advice and assurance, including when difficult issues need to be raised. Be a steady, hopeful and solutions-focused leader through pressure, growth and change. 2. Central services, people and management support Lead a welcoming and responsive central-services function that helps managers, staff and volunteers get the support they need. Make sure managers can access fair and consistent support with recruitment, induction, supervision, wellbeing, performance, absence, conduct and development, using specialist HR advice where needed. Strengthen management practice in a way that combines clear expectations with compassion, reflection and learning. Create simple, accessible systems so people know where to go, understand what is expected and receive timely help. Lead workforce, succession and organisational capacity planning alongside the CEO and SLT, linking people requirements to service growth, resources and risk. Maintain clear, accessible and proportionate employment frameworks, while ensuring day to day HR casework is appropriately supported by external specialists. Coordinate outsourced HR, IT and specialist support, making sure providers understand The Brick's values and give practical, respectful and good value advice. Oversee effective administration and organisational coordination, including the work of the Admin Assistant, so information, meetings, records and routine processes are well managed. Notice where support is fragmented, duplicated or missing and work with colleagues to make it more joined up and useful. 3. Volunteer leadership and development Lead the development of a clear and consistent approach to volunteering across The Brick. Ensure volunteers are welcomed, inducted, trained, supported and valued. Work with managers to clarify volunteer roles, boundaries, supervision arrangements and safeguarding expectations. Strengthen volunteer recruitment, retention, recognition and communication. Ensure volunteering is safe, inclusive and meaningful, with opportunities for people to contribute their skills, rebuild confidence and feel that they belong. Remove avoidable barriers to volunteering while keeping appropriate safeguards and clear boundaries. Develop systems that help us understand the contribution, experience and impact of volunteers. Champion volunteering as part of our belief that everyone has strengths, gifts and something valuable to contribute. 4. Health, safety and wellbeing Lead The Brick's approach to health and safety across workplaces, projects, community spaces and relevant operational activity. Ensure health and safety policies, procedures and risk assessments are up to date, proportionate and understood. Work with managers to ensure safe working practices, including lone working, manual handling, fire safety, incident reporting, first aid, food related environments and premises safety. Build a practical health and safety culture in which people understand risk, speak up without fear and learn together when things go wrong. Ensure accidents, incidents, near misses and concerns are recorded, reviewed and used for learning. Oversee health and safety training requirements and ensure managers understand their responsibilities. Work with external advisers or competent persons where specialist health and safety advice is needed. Treat health and safety as part of caring for people, not as a tick box exercise. 5. Property, facilities and organisational resources Lead operational oversight of The Brick's non-financial property, premises and facilities responsibilities. Ensure buildings, offices, hubs, warehouses, shops, food/community spaces and other premises are safe, well maintained and fit for purpose. Work with relevant managers and external contractors to ensure compliance with fire safety, servicing, maintenance, inspections, access, security and general facilities requirements. Maintain clear records of key compliance checks, contracts, certificates and follow up actions. Support managers to resolve property and facilities issues in a timely and practical way. Ensure contractors and suppliers are appropriately managed, with clear expectations and value for money. Work closely with the Head of Housing where property compliance overlaps with housing or accommodation-related services. Develop simple systems for tracking property risks, repairs, responsibilities and deadlines. 6. Administration, policies and operational systems Lead a clear organisational framework for administration, policies, procedures, records and operational systems, ensuring they are current, useful, accessible and consistently maintained. Remove or simplify policies and processes that are duplicative, outdated or unnecessarily complicated. . click apply for full job details
Team Coordinator Department: SBISL Underwriting Employment Type: Permanent - Full Time Location: Bristol Compensation: £28,000 - £31,000 / year Description SBG are seeking a Team Coordinator to provide proactive administrative, organisational and coordination support to the Chief Underwriting Officer (CUO) and Underwriting Leadership Team (UWLT). This role is responsible for ensuring the efficient day-to-day running of the Underwriting function through effective diary management, meeting coordination, travel planning, communications support and stakeholder engagement. The Team Coordinator will play a key role in maintaining smooth departmental operations, supporting leadership activities, coordinating team events and communications, and ensuring information, records and processes are managed accurately and efficiently. Acting as a trusted point of contact, the role requires excellent organisational skills, attention to detail and the ability to build strong working relationships across the business. This is an exciting opportunity for a highly organised and proactive individual who thrives in a fast-paced environment and enjoys supporting senior stakeholders while contributing to a positive and collaborative team culture. What you'll be responsible for: Provide comprehensive administrative and executive support to the Underwriting Leadership Team (UWLT) and Chief Underwriting Officer (CUO), ensuring the smooth day-to-day operation of the function. Manage complex diaries and schedules, coordinating meetings, appointments, travel arrangements and wider departmental activities. Coordinate domestic and international travel arrangements, including flights, accommodation, ground transportation and visa requirements where applicable. Process and manage UWLT and CUO expenses, credit card reconciliations and expense submissions accurately and within agreed timescales. Maintain and organise departmental documentation, records and SharePoint sites, ensuring information is up to date, accessible and aligned with company policies and data governance requirements. Support the planning and delivery of team events, offsites and social activities, including venue sourcing, logistics, catering and agenda coordination. Organise and coordinate meetings across the Underwriting function, engaging with stakeholders at all levels to ensure seamless scheduling and preparation. Attend key meetings and sub-committees, producing accurate minutes, recording decisions and tracking actions through to completion. Support effective communication across the Underwriting function by coordinating team updates, announcements and key departmental messages. Produce, maintain and distribute departmental newsletters and communications to keep colleagues informed of business updates, achievements and upcoming activities. Support the onboarding of new team members, helping to create a positive and engaging employee experience from day one. Build and maintain effective working relationships with colleagues, leaders and stakeholders across the business. Demonstrate flexibility and adaptability in responding to changing business priorities, managing ad hoc requests and supporting a wide range of administrative and operational activities. Anticipate team and leadership requirements, proactively identifying solutions and taking ownership of tasks to ensure priorities are delivered efficiently and effectively. What you'll need: Strong planning, organisational and time management skills, with the ability to effectively manage multiple priorities and competing deadlines. Ability to prioritise workloads and consistently deliver accurate, high-quality work within agreed timescales. Excellent verbal and written communication skills, with the confidence to engage and build relationships with stakeholders at all levels. Strong interpersonal skills, with the ability to collaborate effectively and maintain positive working relationships across the business. Ability to handle sensitive and confidential information with professionalism, discretion and integrity. Proactive and solutions-focused approach, with the ability to identify needs, take initiative and resolve issues effectively. Strong judgement and decision-making skills, with the confidence to work independently and escalate matters when appropriate. Adaptable and resilient, with the ability to respond positively to changing priorities and a fast-paced working environment. Exceptional attention to detail, ensuring a high degree of accuracy across documentation, communications, records and administrative processes. Strong record management and organisational skills, with the ability to maintain accurate, up-to-date and easily accessible information. Self-motivated and able to work independently, while maintaining consistently high standards and taking ownership of tasks. Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams. Strong PowerPoint skills, with the ability to create professional presentations and materials for senior stakeholders. Experience using SharePoint and collaboration tools to organise, maintain and share information effectively. Confident in the use of approved AI tools to support research, content creation, document preparation and administrative activities, while adhering to company AI, data protection and information security policies. Professional, dependable and trustworthy, with a strong customer-service mindset and commitment to delivering excellent support. Flexible, collaborative and team-oriented, with a positive attitude and commitment to contributing to team success Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day
Aug 20, 2026
Full time
Team Coordinator Department: SBISL Underwriting Employment Type: Permanent - Full Time Location: Bristol Compensation: £28,000 - £31,000 / year Description SBG are seeking a Team Coordinator to provide proactive administrative, organisational and coordination support to the Chief Underwriting Officer (CUO) and Underwriting Leadership Team (UWLT). This role is responsible for ensuring the efficient day-to-day running of the Underwriting function through effective diary management, meeting coordination, travel planning, communications support and stakeholder engagement. The Team Coordinator will play a key role in maintaining smooth departmental operations, supporting leadership activities, coordinating team events and communications, and ensuring information, records and processes are managed accurately and efficiently. Acting as a trusted point of contact, the role requires excellent organisational skills, attention to detail and the ability to build strong working relationships across the business. This is an exciting opportunity for a highly organised and proactive individual who thrives in a fast-paced environment and enjoys supporting senior stakeholders while contributing to a positive and collaborative team culture. What you'll be responsible for: Provide comprehensive administrative and executive support to the Underwriting Leadership Team (UWLT) and Chief Underwriting Officer (CUO), ensuring the smooth day-to-day operation of the function. Manage complex diaries and schedules, coordinating meetings, appointments, travel arrangements and wider departmental activities. Coordinate domestic and international travel arrangements, including flights, accommodation, ground transportation and visa requirements where applicable. Process and manage UWLT and CUO expenses, credit card reconciliations and expense submissions accurately and within agreed timescales. Maintain and organise departmental documentation, records and SharePoint sites, ensuring information is up to date, accessible and aligned with company policies and data governance requirements. Support the planning and delivery of team events, offsites and social activities, including venue sourcing, logistics, catering and agenda coordination. Organise and coordinate meetings across the Underwriting function, engaging with stakeholders at all levels to ensure seamless scheduling and preparation. Attend key meetings and sub-committees, producing accurate minutes, recording decisions and tracking actions through to completion. Support effective communication across the Underwriting function by coordinating team updates, announcements and key departmental messages. Produce, maintain and distribute departmental newsletters and communications to keep colleagues informed of business updates, achievements and upcoming activities. Support the onboarding of new team members, helping to create a positive and engaging employee experience from day one. Build and maintain effective working relationships with colleagues, leaders and stakeholders across the business. Demonstrate flexibility and adaptability in responding to changing business priorities, managing ad hoc requests and supporting a wide range of administrative and operational activities. Anticipate team and leadership requirements, proactively identifying solutions and taking ownership of tasks to ensure priorities are delivered efficiently and effectively. What you'll need: Strong planning, organisational and time management skills, with the ability to effectively manage multiple priorities and competing deadlines. Ability to prioritise workloads and consistently deliver accurate, high-quality work within agreed timescales. Excellent verbal and written communication skills, with the confidence to engage and build relationships with stakeholders at all levels. Strong interpersonal skills, with the ability to collaborate effectively and maintain positive working relationships across the business. Ability to handle sensitive and confidential information with professionalism, discretion and integrity. Proactive and solutions-focused approach, with the ability to identify needs, take initiative and resolve issues effectively. Strong judgement and decision-making skills, with the confidence to work independently and escalate matters when appropriate. Adaptable and resilient, with the ability to respond positively to changing priorities and a fast-paced working environment. Exceptional attention to detail, ensuring a high degree of accuracy across documentation, communications, records and administrative processes. Strong record management and organisational skills, with the ability to maintain accurate, up-to-date and easily accessible information. Self-motivated and able to work independently, while maintaining consistently high standards and taking ownership of tasks. Proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams. Strong PowerPoint skills, with the ability to create professional presentations and materials for senior stakeholders. Experience using SharePoint and collaboration tools to organise, maintain and share information effectively. Confident in the use of approved AI tools to support research, content creation, document preparation and administrative activities, while adhering to company AI, data protection and information security policies. Professional, dependable and trustworthy, with a strong customer-service mindset and commitment to delivering excellent support. Flexible, collaborative and team-oriented, with a positive attitude and commitment to contributing to team success Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day
AXA XL is an Equal Opportunity Employer. Chief Enterprise Architect Location: UK / US AXA XL's Chief Enterprise Architect is a key senior executive, leadership team role in the Technology & AI function, accountable for defining and governing the enterprise-wide architecture vision, ensuring our business strategy is translated into an integrated technology, data, and capability roadmap. This role drives simplification, modernization, resilience, and value through architecture-led decision making, transforming to AI-based architecture. The role reports to AXA XL's Chief Technology & AI Officer. What you'll be doing Enterprise Architecture Strategy & Vision Define and maintain the enterprise target architecture aligned to AXA XL's business strategy. Lead creation of multi-year architecture roadmaps across business, data, application, and infrastructure domains. Ensure architectural decisions support growth, customer experience, operational efficiency, and regulatory requirements. Own the enterprise AI architecture strategy, ensuring AI capabilities, platforms, data, governance and responsible controls are designed to scale securely while delivering measurable business value Architecture Governance & Standards Establish and run enterprise architecture governance (design authorities, standards, patterns, guardrails). Approve or challenge major technology and platform decisions, ensuring architecture is consistent across portfolios, programs, and delivery teams. Technology Simplification & Modernization Drive reduction of technical duplication, and complexity across the enterprise. Lead rationalization of application estates and platform portfolios, in addition to guiding cloud migration strategy and legacy modernization priorities. Business & Capability Architecture Translate AXA XL's business strategy into capability maps and operating model requirements. Partner with senior business leaders to define capability gaps and investment priorities. Build e2e integrated AI-based architecture and ensure engineering executes using this agreed architecture. Ensure technology investment is anchored in business outcomes. Data, Integration & Platform Architecture Define enterprise integration principles (API strategy, event-driven architecture, interoperability). Align data architecture with enterprise data strategy, governance, and analytics needs. Define and keep Enterprise Architecture principles current, ensuring principles are embedded in the governance (architecture review, sourcing and procurement, AI, engineering) while promoting reuse of platforms, components, and shared services. Security, Risk & Resilience by Design Ensure security and operational resilience are embedded in architecture standards; resulting in security, AI and privacy by design. Work with CISO, risk and compliance teams to ensure architecture meets regulatory expectations. Drive architecture decisions that reduce systemic technology risk. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Deep expertise and hands on experience in e2e business and technology capability architecture with embedded security/privacy/AI. with a track record of success in the areas of delivery high impact learning and development solutions and operations Leadership experience in managing high performing teams who are autonomous, empowered and strive for excellence to serve a global scope Extensive critical thinking, systems thinking and problem solving skills, with the ability to continually seek to improve, create efficiencies and optimize service delivery Data and insight driven, the ability to make robust decisions and drive measurable outcomes Effective oral/written communication skills to be able to engage multiple stakeholders in driving change and embedding new processes/practices. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We are training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see The U.S. base salary range for this position is $275,000 to $300,000 USD. AXA XL is a global Company. The salary range noted above is applicable only for US applicants. Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Aug 19, 2026
Full time
AXA XL is an Equal Opportunity Employer. Chief Enterprise Architect Location: UK / US AXA XL's Chief Enterprise Architect is a key senior executive, leadership team role in the Technology & AI function, accountable for defining and governing the enterprise-wide architecture vision, ensuring our business strategy is translated into an integrated technology, data, and capability roadmap. This role drives simplification, modernization, resilience, and value through architecture-led decision making, transforming to AI-based architecture. The role reports to AXA XL's Chief Technology & AI Officer. What you'll be doing Enterprise Architecture Strategy & Vision Define and maintain the enterprise target architecture aligned to AXA XL's business strategy. Lead creation of multi-year architecture roadmaps across business, data, application, and infrastructure domains. Ensure architectural decisions support growth, customer experience, operational efficiency, and regulatory requirements. Own the enterprise AI architecture strategy, ensuring AI capabilities, platforms, data, governance and responsible controls are designed to scale securely while delivering measurable business value Architecture Governance & Standards Establish and run enterprise architecture governance (design authorities, standards, patterns, guardrails). Approve or challenge major technology and platform decisions, ensuring architecture is consistent across portfolios, programs, and delivery teams. Technology Simplification & Modernization Drive reduction of technical duplication, and complexity across the enterprise. Lead rationalization of application estates and platform portfolios, in addition to guiding cloud migration strategy and legacy modernization priorities. Business & Capability Architecture Translate AXA XL's business strategy into capability maps and operating model requirements. Partner with senior business leaders to define capability gaps and investment priorities. Build e2e integrated AI-based architecture and ensure engineering executes using this agreed architecture. Ensure technology investment is anchored in business outcomes. Data, Integration & Platform Architecture Define enterprise integration principles (API strategy, event-driven architecture, interoperability). Align data architecture with enterprise data strategy, governance, and analytics needs. Define and keep Enterprise Architecture principles current, ensuring principles are embedded in the governance (architecture review, sourcing and procurement, AI, engineering) while promoting reuse of platforms, components, and shared services. Security, Risk & Resilience by Design Ensure security and operational resilience are embedded in architecture standards; resulting in security, AI and privacy by design. Work with CISO, risk and compliance teams to ensure architecture meets regulatory expectations. Drive architecture decisions that reduce systemic technology risk. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Deep expertise and hands on experience in e2e business and technology capability architecture with embedded security/privacy/AI. with a track record of success in the areas of delivery high impact learning and development solutions and operations Leadership experience in managing high performing teams who are autonomous, empowered and strive for excellence to serve a global scope Extensive critical thinking, systems thinking and problem solving skills, with the ability to continually seek to improve, create efficiencies and optimize service delivery Data and insight driven, the ability to make robust decisions and drive measurable outcomes Effective oral/written communication skills to be able to engage multiple stakeholders in driving change and embedding new processes/practices. What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We are training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see The U.S. base salary range for this position is $275,000 to $300,000 USD. AXA XL is a global Company. The salary range noted above is applicable only for US applicants. Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Aug 17, 2026
Full time
Salary is competitive and commensurate with experience, plus a 14.5% pension contribution and a relocation package where applicable. Shape the future of information security for one of the world's most important organisations supporting biomedical research. At UK Biobank, information security isn't simply about protecting systems, it's about safeguarding one of the world's most valuable health research resources. Our data is trusted by more than 22,000 approved researchers across over 60 countries, helping advance our understanding of cancer, dementia, cardiovascular disease, mental health and hundreds of other conditions. Protecting that trust while enabling scientific discovery is fundamental to everything we do. We're entering one of the most significant periods of technology transformation in our history. As we continue to invest in modern cloud platforms, AI-enabled services, new digital capabilities and our £127.6 million headquarters at Manchester Science Park, we're looking for a Director of Information Security to lead the next phase of our information security maturity. This isn't a role focused on maintaining an established security function. It's an opportunity to shape and define a world-class capability Can you do it? As Director of Information Security, you'll report directly to our Chief Technology Officer and provide strategic leadership for information security across UK Biobank. You'll be responsible for ensuring our governance, cyber security, identity management, business continuity, and risk management capabilities continue to evolve alongside an increasingly complex threat landscape. Working closely with colleagues across Data and Technology, Legal, and the wider organisation, you'll embed security into organisational decision-making, providing confidence that our platforms remain secure, resilient, and compliant while continuing to support innovation and world-leading research. This is a unique opportunity to build on the strong foundations already in place while leading the next phase of UK Biobank's security maturity. As we continue our wider technology transformation, you'll shape the organisation's security strategy, strengthen operational capability, and help embed security into every aspect of our cloud platforms, digital services, AI initiatives, and future technologies. You'll lead a growing Information Security function, with the opportunity to develop capability, evolve the team, and foster a positive security culture across the organisation. Working at both strategic and operational levels, you'll influence Executive Leadership and Board discussions while providing the leadership needed to respond to emerging threats, manage organisational risk, and ensure security enables innovation rather than becoming a barrier to it. This is a unique and rare opportunity to shape the future of information security within one of the world's leading biomedical research organisations, protecting data that supports thousands of researchers across the globe while helping deliver the next generation of scientific discovery. You will be responsible for Developing, implementing, and creating a comprehensive information security strategy, providing direction and support to ensure effective implementation of security controls. Conducting regular risk assessments, audits, tests, and modelling to identify and evaluate vulnerabilities and potential threats. Providing regular updates to the executive leadership team and represent information security at board, audit, and governance committees Establishing metrics and enforcing information security policies, procedures, and guidelines aligned with standards and frameworks, particularly ISO27001 and the NCSC Cyber Assessment Framework, as well as regulatory requirements and industry best practices. Ensuring that critical data and assets have been identified, classified, and subject to appropriate controls, including for handling, ownership, and destruction. Leading the organisation's response to major cyber incidents, including providing out-of-hours and crisis-level support when required. Promoting and communicating a culture of security awareness so all staff understand their role in maintaining information security. Managing the Information Security budget, setting investment priorities, and contributing to financial planning. Is this 'you'? To be successful, you will have: Significant experience in information security management, with a proven track record of leadership in the field. Relevant industry certifications, preferably CISSP, CISM, or CCISO. Strong knowledge of information security standards, frameworks, and best practices. Previous experience of ISO270001 is a key requirement. A clear understanding of the laws and regulations associated with controlling and processing personal data, directing organisation responses to cyber incidents. Strong knowledge and understanding of the cyber threat landscape. Experience securing cloud environments with a knowledge of the vulnerability detection tools and security services available in AWS and /or MS Azure. Experience of deploying controls across networking, end-user compute, identity and access management, software development, and business operations to minimise the likelihood of security incidents. Experience of recruiting specialist staff, building teams, and developing existing colleagues through training, coaching and mentoring. Working hours are 35 hours per week, Monday to Friday, with 3 days onsite and hybrid working available. The role will be based at Greenheys, Manchester Science Park's headquarters. Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at so we can support you. Your Wellbeing Matters to Us Colleagues at UK Biobank often highlight feeling supported, included, and connected to meaningful work, with wellbeing and work-life balance genuinely valued across teams. We're proud to offer a benefits package that supports your health, financial security, and development from day one: Currently 14.5% employer contribution to the USS Pension Scheme Healthcare Cash Plan to help cover everyday healthcare costs ️ 30 days' annual leave, plus bank holidays Buy up to 5 additional days' annual leave through our Holiday Buy Scheme A paid day off for your birthday Enhanced maternity, paternity, adoption and shared parental pay Hybrid and flexible working for many office-based roles Up to 6 months' full sick pay ️ Free on-site gym Subsidised lunch when working on site ️ Life Assurance Cycle to Work Scheme Season Ticket Loan Training and development opportunities, including a £500 annual personal development allowance Paid professional subscriptions, where applicable ️ Employee Discounts Portal Wellbeing support, including an Employee Assistance Programme Free annual flu vaccination and Hepatitis B vaccination, where applicable An active social committee with regular social events Free on-site parking Payroll Giving (Give As You Earn) The job advert closing date may change, so early applications are encouraged. About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
