This is a newly created role for a leading client in the hospitality sector. The ideal candidate will possess exceptional service delivery, accurate system administration, and smooth operational coordination across key technology platforms KEY SKILLS Proven experience leading a customer service or administrative operations team click apply for full job details
Feb 14, 2026
Full time
This is a newly created role for a leading client in the hospitality sector. The ideal candidate will possess exceptional service delivery, accurate system administration, and smooth operational coordination across key technology platforms KEY SKILLS Proven experience leading a customer service or administrative operations team click apply for full job details
Product Support Manager/ Ad- Tech Support - Marketing Technology (Paid Social & Ad Platforms) 12-month contract with Potential Extension Day rate - 250- 300/day London (hybrid - 3 days onsite) We're hiring a Product Support Manager to join the Marketing Product team of a globally recognised, purpose-led consumer brand known for creativity and iconic storytelling. This role supports the smooth operation of paid social and social media management platforms, working closely with marketing, product, and external platform partners. The Role You'll be the first point of contact for technical and operational issues across paid social platforms and social management tools. This is a hands-on ad-tech support role , not a creative social media position. Key Responsibilities Provide technical support and troubleshooting for paid social and social management platforms Act as the main support contact for Sprinklr, resolving dashboard, publishing, reporting, and integration issues Support platforms including Meta, TikTok, Snapchat, Pinterest and X Troubleshoot outages, bugs, data issues, and access problems Manage user access, permissions, tokens, and account integrations Work with Product Marketing, Engineering, and external vendors to resolve issues Support onboarding of new tools, features, and platform updates Required Experience Experience in ad operations, marketing operations, or platform/product support Strong hands-on Sprinklr experience (essential) Experience supporting paid social advertising platforms Technically confident, detail-oriented, and comfortable working under pressure Clear communicator with strong problem-solving skills Ideal Backgrounds Product Support Manager, Marketing Operations Manager, Ad Operations Specialist, Social Media Operations Manager, Sprinklr Consultant , or Ad Tech / SaaS Platform Support Specialist. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Feb 14, 2026
Contractor
Product Support Manager/ Ad- Tech Support - Marketing Technology (Paid Social & Ad Platforms) 12-month contract with Potential Extension Day rate - 250- 300/day London (hybrid - 3 days onsite) We're hiring a Product Support Manager to join the Marketing Product team of a globally recognised, purpose-led consumer brand known for creativity and iconic storytelling. This role supports the smooth operation of paid social and social media management platforms, working closely with marketing, product, and external platform partners. The Role You'll be the first point of contact for technical and operational issues across paid social platforms and social management tools. This is a hands-on ad-tech support role , not a creative social media position. Key Responsibilities Provide technical support and troubleshooting for paid social and social management platforms Act as the main support contact for Sprinklr, resolving dashboard, publishing, reporting, and integration issues Support platforms including Meta, TikTok, Snapchat, Pinterest and X Troubleshoot outages, bugs, data issues, and access problems Manage user access, permissions, tokens, and account integrations Work with Product Marketing, Engineering, and external vendors to resolve issues Support onboarding of new tools, features, and platform updates Required Experience Experience in ad operations, marketing operations, or platform/product support Strong hands-on Sprinklr experience (essential) Experience supporting paid social advertising platforms Technically confident, detail-oriented, and comfortable working under pressure Clear communicator with strong problem-solving skills Ideal Backgrounds Product Support Manager, Marketing Operations Manager, Ad Operations Specialist, Social Media Operations Manager, Sprinklr Consultant , or Ad Tech / SaaS Platform Support Specialist. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
JD Sports- 0638 Farnborough, Unit 19, No 3, FARNBOROUGH, Hampshire, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Feb 13, 2026
Full time
JD Sports- 0638 Farnborough, Unit 19, No 3, FARNBOROUGH, Hampshire, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
About Adolescent Health Study The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults. Purpose of the post The Study Delivery and Governance Lead will play a central role in ensuring AHS meets the highest ethical, governance and regulatory standards. The post holder will lead the development, submission and oversight of the AHS Research Tissue Bank application, coordinate ethical approvals and ongoing amendments, and provide governance leadership to support study development and delivery. They will also oversee elements of study set up and delivery, supporting the development of piloting tools and protocols, and addressing operational and logistical considerations necessary for successful delivery. They will line manage Research Officers and Senior Research Officers, contributing to a cohesive, high functioning team. Main responsibilities Research Governance Lead the full process of developing, drafting, and submitting the AHS Research Tissue Bank (RTB) application. Manage ongoing approvals, amendments, renewals and reporting obligations to Research Ethics Committees, the Health Research Authority, the Confidentiality Advisory Group and other regulatory bodies. Develop, implement and maintain governance frameworks, SOPs and quality assurance processes required for RTB operation, keeping abreast of developments in the regulatory landscape. Maintain accurate documentation, version control and quality assurance procedures relating to ethics and regulatory submissions. Act as key point of contact for research governance related queries from internal and external stakeholders. Study Development & Planning Work closely with the Senior Programme Manager to contribute to the design and refinement of study protocols, piloting phases and operational plans. Lead the planning and delivery of specific study workstreams, as required, defining milestones, tracking progress, and identifying interdependencies as the study develops. Coordinate cross team activity involving research, data, operations and engagement teams to ensure study components are integrated and delivered effectively. Project Management & Coordination Develop and maintain detailed project plans for governance and study delivery workstreams as required, ensuring roadmaps are accurate, realistic and kept up to date. Identify, track and mitigate risks related to both governance and delivery, escalating as appropriate and working collaboratively to resolve issues. Prepare reports and briefings for AHS governance structures (e.g., AHS Executive, Board of Trustees, Scientific Advisory Board). Team Leadership & Line Management Provide mentoring and day to day guidance on governance related queries, ethics submissions and documentation development. Line manage selected staff within the study team, supporting workload planning, professional development and quality assurance. Foster effective team working across research, operational and scientific colleagues. Stakeholder Management Build and maintain strong working relationships with internal teams including scientific leads, operational delivery, data management and engagement teams. Represent AHS with external partners related to governance, regulatory support, tissue banking and operational delivery. Work with the engagement team to ensure young people are involved in all elements of the study development and delivery. Knowledge, skills and experience Essential criteria Extensive experience in research governance, NHS research ethics management, clinical research management or equivalent. Demonstrable experience drafting protocols, participant documents and regulatory submissions. Strong understanding of ethical and regulatory frameworks including the Human Tissue Act, UK GDPR, and NHS research ethics processes. Excellent written and verbal communication skills, with proven ability to translate complex regulatory requirements into clear and actionable guidance for colleagues. Strong organisational skills and attention to detail, with experience managing competing priorities. Experience in risk identification and mitigation within research programmes. Educated to degree level (or equivalent experience) in a relevant field. Experience line managing or supervising staff. Desirable criteria Experience with biobanking, Research Tissue Bank applications or biosample governance. Experience with longitudinal population studies or large multi site research programmes. Understanding of data linkage governance and consent processes. Project management qualification (e.g., PRINCE2, APM, Agile). Experience working with children/young people, school based research or youth focused engagement. Experience engaging diverse stakeholders. Dimensions Full time role with flexible working arrangements AHS is a national organisation, and our activities take place across the UK Flexible working will be required across several geographical locations in the UK. Travel may be required to AHS locations, fieldwork sites and partner organisations Application Process This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary. The closing date for this position is EoD Sunday 08 March 2026. Interviews are currently expected to be held during the week commencing 30 March 2026. Equal Opportunities Policy Statement AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully. Values It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration
Feb 13, 2026
Full time
About Adolescent Health Study The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults. Purpose of the post The Study Delivery and Governance Lead will play a central role in ensuring AHS meets the highest ethical, governance and regulatory standards. The post holder will lead the development, submission and oversight of the AHS Research Tissue Bank application, coordinate ethical approvals and ongoing amendments, and provide governance leadership to support study development and delivery. They will also oversee elements of study set up and delivery, supporting the development of piloting tools and protocols, and addressing operational and logistical considerations necessary for successful delivery. They will line manage Research Officers and Senior Research Officers, contributing to a cohesive, high functioning team. Main responsibilities Research Governance Lead the full process of developing, drafting, and submitting the AHS Research Tissue Bank (RTB) application. Manage ongoing approvals, amendments, renewals and reporting obligations to Research Ethics Committees, the Health Research Authority, the Confidentiality Advisory Group and other regulatory bodies. Develop, implement and maintain governance frameworks, SOPs and quality assurance processes required for RTB operation, keeping abreast of developments in the regulatory landscape. Maintain accurate documentation, version control and quality assurance procedures relating to ethics and regulatory submissions. Act as key point of contact for research governance related queries from internal and external stakeholders. Study Development & Planning Work closely with the Senior Programme Manager to contribute to the design and refinement of study protocols, piloting phases and operational plans. Lead the planning and delivery of specific study workstreams, as required, defining milestones, tracking progress, and identifying interdependencies as the study develops. Coordinate cross team activity involving research, data, operations and engagement teams to ensure study components are integrated and delivered effectively. Project Management & Coordination Develop and maintain detailed project plans for governance and study delivery workstreams as required, ensuring roadmaps are accurate, realistic and kept up to date. Identify, track and mitigate risks related to both governance and delivery, escalating as appropriate and working collaboratively to resolve issues. Prepare reports and briefings for AHS governance structures (e.g., AHS Executive, Board of Trustees, Scientific Advisory Board). Team Leadership & Line Management Provide mentoring and day to day guidance on governance related queries, ethics submissions and documentation development. Line manage selected staff within the study team, supporting workload planning, professional development and quality assurance. Foster effective team working across research, operational and scientific colleagues. Stakeholder Management Build and maintain strong working relationships with internal teams including scientific leads, operational delivery, data management and engagement teams. Represent AHS with external partners related to governance, regulatory support, tissue banking and operational delivery. Work with the engagement team to ensure young people are involved in all elements of the study development and delivery. Knowledge, skills and experience Essential criteria Extensive experience in research governance, NHS research ethics management, clinical research management or equivalent. Demonstrable experience drafting protocols, participant documents and regulatory submissions. Strong understanding of ethical and regulatory frameworks including the Human Tissue Act, UK GDPR, and NHS research ethics processes. Excellent written and verbal communication skills, with proven ability to translate complex regulatory requirements into clear and actionable guidance for colleagues. Strong organisational skills and attention to detail, with experience managing competing priorities. Experience in risk identification and mitigation within research programmes. Educated to degree level (or equivalent experience) in a relevant field. Experience line managing or supervising staff. Desirable criteria Experience with biobanking, Research Tissue Bank applications or biosample governance. Experience with longitudinal population studies or large multi site research programmes. Understanding of data linkage governance and consent processes. Project management qualification (e.g., PRINCE2, APM, Agile). Experience working with children/young people, school based research or youth focused engagement. Experience engaging diverse stakeholders. Dimensions Full time role with flexible working arrangements AHS is a national organisation, and our activities take place across the UK Flexible working will be required across several geographical locations in the UK. Travel may be required to AHS locations, fieldwork sites and partner organisations Application Process This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary. The closing date for this position is EoD Sunday 08 March 2026. Interviews are currently expected to be held during the week commencing 30 March 2026. Equal Opportunities Policy Statement AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully. Values It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration
Social Media, Marketing and Communications Executive Bristol based £28-32k depending on experience Great Benefits Are you a media and marketing person that enjoys creating and posting social media and marketing, if so this role could be for you. This group of companies deal with all aspects of the built environment with a big focus on construction, service and maintenance to M&E and Building Fabric, Fire and Security on commercial properties across the UK and require someone to take ownership on their socials marketing to ensure a good online presence and also to do case studies for the website and social media pages. Purpose of the Role: To plan, manage, and deliver strategic marketing and communication activities that promote the company s mechanical, electrical, building fabric, and facilities management services. This role supports business development, enhances client engagement, reinforces compliance messaging, and ensures brand consistency across all internal and external channels. It involves campaign delivery, content development, digital strategy, internal & external communications, and bid/tender support within a technical service environment. Main Duties: All items listed below and not limited to Marketing Strategy & Campaigns: Produce clear, accurate, and engaging content across multiple channels: brochures, technical datasheets, case studies, press releases, internal communications, and social media. Maintain a consistent brand tone and visual identity across all materials, ensuring relevance to both technical and non-technical audiences. Manage relationships with internal stakeholders, external designers, and media partners to deliver high-quality marketing outputs. Content Creation & Brand Management: Produce high-quality content for websites, blogs, newsletters, brochures, presentations, and press releases. Uphold brand identity across all visual and written communications. Liaise with graphic designers and third-party agencies to deliver marketing collateral. Digital & Social Media: Manage company social media platforms, with an emphasis on LinkedIn for professional engagement and lead generation. Create and schedule content focused on service updates, project wins, ESG achievements, team stories, and innovations in building services. Maintain and update the company website; use SEO and analytics tools to improve reach and search visibility Bid & Tender Support: Work with the Bid and Business Development teams to produce branded, compelling content for PPQs, tenders, and client proposals. Assist in the development of company profiles, CVs, case studies, and project references for use in submissions and presentations. Reporting & Analytics: Monitor the performance of marketing and communications efforts using analytics tools. Report on engagement, conversions, and effectiveness of marketing activity to inform future planning. Operational Responsibilities: Collaborate with project managers, engineers, and operations teams to capture and promote technical projects and success stories. Support mobilisation of new contracts with onboarding communication materials and branded documentation. Contribute to HSEQ, ESG, and compliance communications, including campaign support for audits and accreditations (e.g. ISO, NICEIC, Gas Safe, CHAS). Qualifications and Experience: Degree or equivalent qualification in Marketing, Communications, PR, Journalism, or related field. Proven experience in a marketing or communications role, ideally in a B2B or service-driven environment. Strong understanding of digital platforms and marketing technologies (e.g., CMS, CRM, email marketing tools). Experience in managing content calendars, press releases, and campaign workflows. Knowledge of tender processes and supporting documentation in technical service industries. Key Skills and Attributes: Excellent written and verbal communication skills with a strong grasp of technical and service-based language. Highly organised with the ability to manage multiple deadlines and priorities. Strong attention to detail with a proactive, solution-focused mindset. Collaborative approach and ability to work effectively with both technical and non-technical stakeholders. Commercial awareness and a keen understanding of the building services sector. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat
Feb 13, 2026
Full time
Social Media, Marketing and Communications Executive Bristol based £28-32k depending on experience Great Benefits Are you a media and marketing person that enjoys creating and posting social media and marketing, if so this role could be for you. This group of companies deal with all aspects of the built environment with a big focus on construction, service and maintenance to M&E and Building Fabric, Fire and Security on commercial properties across the UK and require someone to take ownership on their socials marketing to ensure a good online presence and also to do case studies for the website and social media pages. Purpose of the Role: To plan, manage, and deliver strategic marketing and communication activities that promote the company s mechanical, electrical, building fabric, and facilities management services. This role supports business development, enhances client engagement, reinforces compliance messaging, and ensures brand consistency across all internal and external channels. It involves campaign delivery, content development, digital strategy, internal & external communications, and bid/tender support within a technical service environment. Main Duties: All items listed below and not limited to Marketing Strategy & Campaigns: Produce clear, accurate, and engaging content across multiple channels: brochures, technical datasheets, case studies, press releases, internal communications, and social media. Maintain a consistent brand tone and visual identity across all materials, ensuring relevance to both technical and non-technical audiences. Manage relationships with internal stakeholders, external designers, and media partners to deliver high-quality marketing outputs. Content Creation & Brand Management: Produce high-quality content for websites, blogs, newsletters, brochures, presentations, and press releases. Uphold brand identity across all visual and written communications. Liaise with graphic designers and third-party agencies to deliver marketing collateral. Digital & Social Media: Manage company social media platforms, with an emphasis on LinkedIn for professional engagement and lead generation. Create and schedule content focused on service updates, project wins, ESG achievements, team stories, and innovations in building services. Maintain and update the company website; use SEO and analytics tools to improve reach and search visibility Bid & Tender Support: Work with the Bid and Business Development teams to produce branded, compelling content for PPQs, tenders, and client proposals. Assist in the development of company profiles, CVs, case studies, and project references for use in submissions and presentations. Reporting & Analytics: Monitor the performance of marketing and communications efforts using analytics tools. Report on engagement, conversions, and effectiveness of marketing activity to inform future planning. Operational Responsibilities: Collaborate with project managers, engineers, and operations teams to capture and promote technical projects and success stories. Support mobilisation of new contracts with onboarding communication materials and branded documentation. Contribute to HSEQ, ESG, and compliance communications, including campaign support for audits and accreditations (e.g. ISO, NICEIC, Gas Safe, CHAS). Qualifications and Experience: Degree or equivalent qualification in Marketing, Communications, PR, Journalism, or related field. Proven experience in a marketing or communications role, ideally in a B2B or service-driven environment. Strong understanding of digital platforms and marketing technologies (e.g., CMS, CRM, email marketing tools). Experience in managing content calendars, press releases, and campaign workflows. Knowledge of tender processes and supporting documentation in technical service industries. Key Skills and Attributes: Excellent written and verbal communication skills with a strong grasp of technical and service-based language. Highly organised with the ability to manage multiple deadlines and priorities. Strong attention to detail with a proactive, solution-focused mindset. Collaborative approach and ability to work effectively with both technical and non-technical stakeholders. Commercial awareness and a keen understanding of the building services sector. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat
Luxury Transport Operations Manager Application Deadline: 14 February 2026 Department: Transport Employment Type: Permanent - Full Time Location: Skibo Castle, Highland Reporting To: Head of Operations Description Delivering seamless, discreet transport operations within our luxury private member's club. Situated on an 8,000 acre estate, the Transport Manager plays a key role in delivering exceptional guest and member experiences through seamless, luxury transport services. Responsible for managing all guest transfers, on-estate journeys, and vehicle presentation, this role ensures every journey reflects the club's commitment to comfort, discretion, and world class service. About The Role As Transport Manager, you will lead and develop the Transport team, ensuring the highest standards of service, safety, and discretion are consistently delivered. You will be responsible for overseeing day to day operations, managing the fleet, coordinating complex transport schedules, and working closely with other departments to support the wider estate operation. This is a hands on leadership role, combining operational management with a strong focus on service excellence and team engagement. As Transport Manager, you will: Lead, manage, and motivate the Transport team, ensuring exceptional standards of service, professionalism, and presentation at all times. Oversee daily transport operations across the estate and off site, including airport and train station transfers, private tours, and shuttle services. Plan and coordinate transport schedules to meet the needs of members, guests, and internal departments, adapting to changing priorities. Maintain responsibility for the Club's fleet of luxury vehicles, ensuring they are compliant, well maintained, immaculately presented, and fully operational. Ensure all transport activities comply with legal, safety, and licensing requirements, including driver standards and vehicle regulations. Manage budgets, supplier relationships, and external transport partners as required. Work closely with senior leadership and other department heads to support events, arrivals, departures, and logistical operations. Uphold the highest levels of discretion and confidentiality for our high profile members and guests. Deliver training, coaching, and performance management to support team development and succession planning. Attend and contribute to operational meetings and briefings to ensure clear communication and smooth collaboration across the estate. Who We Are Looking For Our Transport Manager will embody the Club's standards of discretion, warmth and authenticity, inspiring the team to deliver memorable and personalised experiences for our members. You will be a natural leader, driven to create a culture of excellence whilst maintaining operational oversight of all aspects of Transport across the estate. An experienced transport, logistics, or fleet manager, ideally from within luxury hospitality, private members' clubs or exclusive environments. A confident and approachable leader with strong people management and organisational skills. Visionary and service driven, with a calm and professional approach under pressure. Highly organised, detail oriented, and proactive in problem solving. Strong communicator, able to build effective relationships with guests, colleagues, and external partners. Exceptional people leadership - inspiring trust, respect, and motivation. Proficiency in fleet management software, scheduling systems and operational coordination tools Analytical mindset with strong financial acumen Flexible and adaptable, comfortable working varied hours to meet operational demands. Full, clean UK driving licence required; advanced driving qualifications and experience in executive or VIP transport are highly desirable. You don't need to meet every point listed above to be a great fit for the role. Instead, focus on showcasing your strongest skills, experience and personal qualities - we're interested in what makes you a great fit for the role and how you can contribute your unique strengths to our team. What We Offer You Share of gratuities 33 days annual leave pro-rata Auto enrolment pension scheme Occupational sick pay Family friendly support Life cover Access to wellness platform providing support on nutrition, exercise, health, finances, legal support and more Access to staff benefit scheme which includes cycle to work and tech scheme, contribution towards eyecare and discounts on high street retailers Local staff transport service Meals on shift provided free of charge Complimentary use of staff gym 'Refer a friend' bonus scheme Staff events Long Service Awards Don't forget to check out our website for more details on life at Skibo!
Feb 13, 2026
Full time
Luxury Transport Operations Manager Application Deadline: 14 February 2026 Department: Transport Employment Type: Permanent - Full Time Location: Skibo Castle, Highland Reporting To: Head of Operations Description Delivering seamless, discreet transport operations within our luxury private member's club. Situated on an 8,000 acre estate, the Transport Manager plays a key role in delivering exceptional guest and member experiences through seamless, luxury transport services. Responsible for managing all guest transfers, on-estate journeys, and vehicle presentation, this role ensures every journey reflects the club's commitment to comfort, discretion, and world class service. About The Role As Transport Manager, you will lead and develop the Transport team, ensuring the highest standards of service, safety, and discretion are consistently delivered. You will be responsible for overseeing day to day operations, managing the fleet, coordinating complex transport schedules, and working closely with other departments to support the wider estate operation. This is a hands on leadership role, combining operational management with a strong focus on service excellence and team engagement. As Transport Manager, you will: Lead, manage, and motivate the Transport team, ensuring exceptional standards of service, professionalism, and presentation at all times. Oversee daily transport operations across the estate and off site, including airport and train station transfers, private tours, and shuttle services. Plan and coordinate transport schedules to meet the needs of members, guests, and internal departments, adapting to changing priorities. Maintain responsibility for the Club's fleet of luxury vehicles, ensuring they are compliant, well maintained, immaculately presented, and fully operational. Ensure all transport activities comply with legal, safety, and licensing requirements, including driver standards and vehicle regulations. Manage budgets, supplier relationships, and external transport partners as required. Work closely with senior leadership and other department heads to support events, arrivals, departures, and logistical operations. Uphold the highest levels of discretion and confidentiality for our high profile members and guests. Deliver training, coaching, and performance management to support team development and succession planning. Attend and contribute to operational meetings and briefings to ensure clear communication and smooth collaboration across the estate. Who We Are Looking For Our Transport Manager will embody the Club's standards of discretion, warmth and authenticity, inspiring the team to deliver memorable and personalised experiences for our members. You will be a natural leader, driven to create a culture of excellence whilst maintaining operational oversight of all aspects of Transport across the estate. An experienced transport, logistics, or fleet manager, ideally from within luxury hospitality, private members' clubs or exclusive environments. A confident and approachable leader with strong people management and organisational skills. Visionary and service driven, with a calm and professional approach under pressure. Highly organised, detail oriented, and proactive in problem solving. Strong communicator, able to build effective relationships with guests, colleagues, and external partners. Exceptional people leadership - inspiring trust, respect, and motivation. Proficiency in fleet management software, scheduling systems and operational coordination tools Analytical mindset with strong financial acumen Flexible and adaptable, comfortable working varied hours to meet operational demands. Full, clean UK driving licence required; advanced driving qualifications and experience in executive or VIP transport are highly desirable. You don't need to meet every point listed above to be a great fit for the role. Instead, focus on showcasing your strongest skills, experience and personal qualities - we're interested in what makes you a great fit for the role and how you can contribute your unique strengths to our team. What We Offer You Share of gratuities 33 days annual leave pro-rata Auto enrolment pension scheme Occupational sick pay Family friendly support Life cover Access to wellness platform providing support on nutrition, exercise, health, finances, legal support and more Access to staff benefit scheme which includes cycle to work and tech scheme, contribution towards eyecare and discounts on high street retailers Local staff transport service Meals on shift provided free of charge Complimentary use of staff gym 'Refer a friend' bonus scheme Staff events Long Service Awards Don't forget to check out our website for more details on life at Skibo!
Surveyor Partner - Shrewsbury At Hammonds, we've been transforming homes for over 90 years, designing and installing fitted furniture that brings order and calm to everyday life. As a family business with over 20 showrooms nationwide, we take pride in manufacturing all our furniture in Leicestershire, providing customers with a seamless design, manufacture, and installation service. We're experts in style, storage, and space, creating homes that are both beautiful and functional, reflecting the quality and care that has defined our brand for generations. As a Self-Employed Surveyor, you'll visit our customers' homes to carry out detailed surveys, finalise technical plans, and prepare accurate product listings, ensuring every home is ready for its personalised fitted furniture. As an approved Hammonds Partner, you will be rewarded with all the benefits of being self-employed and managing your own diary, but without the risk and hassle of finding work and chasing payments. We support you with a steady flow of work opportunities in the locations you wish to work. Overview: Working within - Customers Homes - Surveying living spaces Weekly Payments - Payments processed and paid to you weekly in arrears _First payment 10 days in arrears_ All-inclusive product training - Paid 3-week virtual training course (£1,500 once successfully completed) Flexible Work: Be your own boss while enjoying full support from Hammonds. Reasonable earning potential of up to £50,000 per annum Bonus - performance related monthly bonus What it takes to be a Trusted Partner: Perhaps you are previous or current carpenter/joiner with experience in Survey Design Ability to read and interpret technical drawings Familiar with ArtiCAD/AutoCAD software or have experience in the Kitchens, Bathrooms and Bedroom Industry Laptop - must have Windows and Office 365 packages Mobile Phone Measuring equipment A full UK Driving licence and your own vehicle Public Liability insurance Full DBS check - a new check must be completed prior to attending the training academy To ensure our customers receive the best service, you will take pride in your work We can provide you with: Up to 7 Days per week Appointments between 9am - 9pm Weekends, Evenings & Bank Holidays are available Be a part of the Hammonds Community: Partner Network: Engage with fellow Surveyors and the wider Hammonds team via our WorkVivo platform. Support Network: Full support from your Surveyor Manager and wider Field Operations Leaders Why Partner with Us: At Hammonds, we know that our success comes from the talented people we work with. As a self-employed partner, you'll join a community of like-minded individuals who live the Hammonds Way - guided by our values to Be Real, Be Creative, and Be Committed . If you share our passion for quality, innovation, and delivering exceptional experiences, and you're ready to grow your own business with the support of a trusted brand, we'd love to hear from you. Apply now to explore this self-employed opportunity and start your journey with Hammonds today. 'reBetterOffAtHammonds We are committed to ensuring an inclusive recruitment process. If you require any reasonable adjustments, please let us know. Surveyor, Design, CAD, Furniture, Fitted Furniture, Carpenter, Carpentry INDSV Job Types: Full-time, Freelance Pay: £40,000.00-£50,000.00 per year Experience: CAD : 1 year (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: On the road
Feb 13, 2026
Full time
Surveyor Partner - Shrewsbury At Hammonds, we've been transforming homes for over 90 years, designing and installing fitted furniture that brings order and calm to everyday life. As a family business with over 20 showrooms nationwide, we take pride in manufacturing all our furniture in Leicestershire, providing customers with a seamless design, manufacture, and installation service. We're experts in style, storage, and space, creating homes that are both beautiful and functional, reflecting the quality and care that has defined our brand for generations. As a Self-Employed Surveyor, you'll visit our customers' homes to carry out detailed surveys, finalise technical plans, and prepare accurate product listings, ensuring every home is ready for its personalised fitted furniture. As an approved Hammonds Partner, you will be rewarded with all the benefits of being self-employed and managing your own diary, but without the risk and hassle of finding work and chasing payments. We support you with a steady flow of work opportunities in the locations you wish to work. Overview: Working within - Customers Homes - Surveying living spaces Weekly Payments - Payments processed and paid to you weekly in arrears _First payment 10 days in arrears_ All-inclusive product training - Paid 3-week virtual training course (£1,500 once successfully completed) Flexible Work: Be your own boss while enjoying full support from Hammonds. Reasonable earning potential of up to £50,000 per annum Bonus - performance related monthly bonus What it takes to be a Trusted Partner: Perhaps you are previous or current carpenter/joiner with experience in Survey Design Ability to read and interpret technical drawings Familiar with ArtiCAD/AutoCAD software or have experience in the Kitchens, Bathrooms and Bedroom Industry Laptop - must have Windows and Office 365 packages Mobile Phone Measuring equipment A full UK Driving licence and your own vehicle Public Liability insurance Full DBS check - a new check must be completed prior to attending the training academy To ensure our customers receive the best service, you will take pride in your work We can provide you with: Up to 7 Days per week Appointments between 9am - 9pm Weekends, Evenings & Bank Holidays are available Be a part of the Hammonds Community: Partner Network: Engage with fellow Surveyors and the wider Hammonds team via our WorkVivo platform. Support Network: Full support from your Surveyor Manager and wider Field Operations Leaders Why Partner with Us: At Hammonds, we know that our success comes from the talented people we work with. As a self-employed partner, you'll join a community of like-minded individuals who live the Hammonds Way - guided by our values to Be Real, Be Creative, and Be Committed . If you share our passion for quality, innovation, and delivering exceptional experiences, and you're ready to grow your own business with the support of a trusted brand, we'd love to hear from you. Apply now to explore this self-employed opportunity and start your journey with Hammonds today. 'reBetterOffAtHammonds We are committed to ensuring an inclusive recruitment process. If you require any reasonable adjustments, please let us know. Surveyor, Design, CAD, Furniture, Fitted Furniture, Carpenter, Carpentry INDSV Job Types: Full-time, Freelance Pay: £40,000.00-£50,000.00 per year Experience: CAD : 1 year (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: On the road
It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation. We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole About the role First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role - especially at a rapidly growing company like Mews - but if we had to distill it down to a job description (which we do because this is a job description), it would be this: This is a pivotal role for Mews as we scale our paid social channels into predictable, efficient revenue-generating engines. As our Senior Paid Social Manager, you'll be the global owner of our Meta and LinkedIn advertising programs, driving pipeline generation and customer acquisition across SMB and Mid Market segments. You'll work in a high visibility, performance driven environment where your expertise directly impacts our growth trajectory. Your mission, should you choose to accept it: Design and execute paid social strategy across Meta, LinkedIn, and other relevant platforms to achieve pipeline and revenue goals. Build and improve paid social SOPs, reporting frameworks, and best practices to elevate the discipline. Collaborate with Sales, Campaigns, and Creative teams to design and launch targeted campaigns across SMB and Mid Market segments. Develop an experimentation roadmap for each paid social channel, ensuring structured and repeatable testing. Manage channel level budgets, forecasting, pacing, and performance projections within agreed parameters. Maintain effective communication and relationships with internal stakeholders and external platform partners. Analyze and report on campaign performance,identifyinginsights, risks, and opportunities to improve key metrics and inform future decisions. ️ You'll be a great fit if you bring a few of the below with you: 6+ years of experience in data driven B2B SaaS marketing, with hands on ownership of paid social campaigns that contribute to pipeline or revenue growth. Deepexpertisein paid social platforms (Meta, LinkedIn, and emerging channels), including audience targeting, creative testing, optimization levers, and performance diagnostics. Experience collaborating with Sales, Product, and Creative teams to shape audience definitions, messaging, and campaign briefs across segments (SMB, MM, ENT). Able to translate business goals into paid social plans, balancing independent execution withcontributionto broader channel strategy. Strong analytical and problem solving skills, with the ability to diagnose performance fluctuations,identifyroot causes, and recommend data backed improvements. Strong communicator who can structure insights clearly and present channel recommendations to cross functional and senior stakeholders. Highly organized, able to manage multiple campaigns, experiments, and deadlines in a fast paced environment with minimal oversight. That success is powered by our incredible people and supported by the benefits that help them thrive. No matter where you're based, you'll enjoy: Participation in our company share program Best in class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year) Unlimited paid holiday (yes, really) Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy. Relocation options available after 1 year Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself Flexible, hybrid working options One off home office setup budget to make your workspace your own Monthly working from home and healthcare allowances (where local healthcare benefits are not in avaliable) We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are. Because at Mews, growth, balance, and belonging aren't just words, they're how we work. Who is Mews? We want to get to know you, so it's only fair we tell you a little bit about ourselves first.Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness. Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Ranked 24th in the FT 1000 list of the fastest growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards. That's what we do, but what about who we are? Mews' culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You'll have an open line of communication and an open invitation to after work drinks, be they virtual or in person. Sometimes the work can be challenging and there can be a lot of it, but you'll always be able to rely on those around you. Yes, we're ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all company meeting every Friday gives you the chance to ask any question to our leadership team. To get more of an idea what life at Mews is like, check out our Instagram . We're guided by our five key values; if you see yourself in them, it's time to get in touch. Everyone is welcome at Mews We're an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you're ready to join a global, innovative and exciting community, we'd love to hear from you. One very important note: don't hold back. Even if you don't meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we're committed to providing an inclusive experience, so please let us know if there's anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can't wait to hear from you. AI and Hiring at Mews At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts - but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We're building an AI enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.
Feb 13, 2026
Full time
It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation. We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole About the role First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role - especially at a rapidly growing company like Mews - but if we had to distill it down to a job description (which we do because this is a job description), it would be this: This is a pivotal role for Mews as we scale our paid social channels into predictable, efficient revenue-generating engines. As our Senior Paid Social Manager, you'll be the global owner of our Meta and LinkedIn advertising programs, driving pipeline generation and customer acquisition across SMB and Mid Market segments. You'll work in a high visibility, performance driven environment where your expertise directly impacts our growth trajectory. Your mission, should you choose to accept it: Design and execute paid social strategy across Meta, LinkedIn, and other relevant platforms to achieve pipeline and revenue goals. Build and improve paid social SOPs, reporting frameworks, and best practices to elevate the discipline. Collaborate with Sales, Campaigns, and Creative teams to design and launch targeted campaigns across SMB and Mid Market segments. Develop an experimentation roadmap for each paid social channel, ensuring structured and repeatable testing. Manage channel level budgets, forecasting, pacing, and performance projections within agreed parameters. Maintain effective communication and relationships with internal stakeholders and external platform partners. Analyze and report on campaign performance,identifyinginsights, risks, and opportunities to improve key metrics and inform future decisions. ️ You'll be a great fit if you bring a few of the below with you: 6+ years of experience in data driven B2B SaaS marketing, with hands on ownership of paid social campaigns that contribute to pipeline or revenue growth. Deepexpertisein paid social platforms (Meta, LinkedIn, and emerging channels), including audience targeting, creative testing, optimization levers, and performance diagnostics. Experience collaborating with Sales, Product, and Creative teams to shape audience definitions, messaging, and campaign briefs across segments (SMB, MM, ENT). Able to translate business goals into paid social plans, balancing independent execution withcontributionto broader channel strategy. Strong analytical and problem solving skills, with the ability to diagnose performance fluctuations,identifyroot causes, and recommend data backed improvements. Strong communicator who can structure insights clearly and present channel recommendations to cross functional and senior stakeholders. Highly organized, able to manage multiple campaigns, experiments, and deadlines in a fast paced environment with minimal oversight. That success is powered by our incredible people and supported by the benefits that help them thrive. No matter where you're based, you'll enjoy: Participation in our company share program Best in class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year) Unlimited paid holiday (yes, really) Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy. Relocation options available after 1 year Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself Flexible, hybrid working options One off home office setup budget to make your workspace your own Monthly working from home and healthcare allowances (where local healthcare benefits are not in avaliable) We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are. Because at Mews, growth, balance, and belonging aren't just words, they're how we work. Who is Mews? We want to get to know you, so it's only fair we tell you a little bit about ourselves first.Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness. Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Ranked 24th in the FT 1000 list of the fastest growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards. That's what we do, but what about who we are? Mews' culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You'll have an open line of communication and an open invitation to after work drinks, be they virtual or in person. Sometimes the work can be challenging and there can be a lot of it, but you'll always be able to rely on those around you. Yes, we're ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all company meeting every Friday gives you the chance to ask any question to our leadership team. To get more of an idea what life at Mews is like, check out our Instagram . We're guided by our five key values; if you see yourself in them, it's time to get in touch. Everyone is welcome at Mews We're an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you're ready to join a global, innovative and exciting community, we'd love to hear from you. One very important note: don't hold back. Even if you don't meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we're committed to providing an inclusive experience, so please let us know if there's anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can't wait to hear from you. AI and Hiring at Mews At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts - but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We're building an AI enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.
JD Sports- 0691 Dartford, Unit 5, Dartford, Kent, United Kingdom Job Description Posted Monday 5 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively run all store operations to meet or exceed sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Build a positive team culture through recruiting, training and continuously developing your team, and increase chances of store success. Analyse sales data and financial reports to make quick and well informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques, ensuring merchandise displays are attractive and align to brand guidelines. Ensure teams deliver the highest level of service in store to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role Objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced retail/customer facing environment. Passionate about retail & hold a good understanding of the latest trends and competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Proven track record of managing and exceeding sales targets and KPIs. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - earn while you learn and gain nationally recognised qualifications (England Only). Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change.
Feb 13, 2026
Full time
JD Sports- 0691 Dartford, Unit 5, Dartford, Kent, United Kingdom Job Description Posted Monday 5 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively run all store operations to meet or exceed sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Build a positive team culture through recruiting, training and continuously developing your team, and increase chances of store success. Analyse sales data and financial reports to make quick and well informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques, ensuring merchandise displays are attractive and align to brand guidelines. Ensure teams deliver the highest level of service in store to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role Objectives and KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction, store engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced retail/customer facing environment. Passionate about retail & hold a good understanding of the latest trends and competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Proven track record of managing and exceeding sales targets and KPIs. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - earn while you learn and gain nationally recognised qualifications (England Only). Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change.
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Feb 13, 2026
Full time
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
Feb 13, 2026
Full time
Connect to your Industry We are seeking experienced financial services practitioners to join Deloitte's Actuarial Insurance & Banking team ('AI&B') as a Senior Consultant or Senior Manager. The AI&B Banking team, which operates under Deloitte Consulting, is expanding our offering and have become increasingly involved in designing and implementing major financial resource management initiatives for Tier 1 banks globally, with a primary objective of delivering shareholder returns. These initiatives encompass financial resourcing strategy, operational framework and risk and regulations, all rooted in a thorough understanding of the intricacies within the banking sector and supported by state-of-the-art analytical methodologies and tools. You will be joining a team of 30 management consultants with diverse analytical skills, industry experience and banking backgrounds. Our team comprises experts in financial analysis, economics, quantitative modelling, and data science, with experience drawn from both industry and advisory backgrounds in strategy, finance, treasury, risk, regulatory, commercial, and operational domains. Over the past three years, our banking team has experienced a high growth rate, while maintaining a remarkably low attrition level. We expect that growth to continue as our clients increasingly seek our help to guide strategies, measure and manage performance, allocate scarce financial resources, develop customer service innovations, manage risk, respond to regulatory and other stakeholder demands and expectations, and optimise operations. We are hugely ambitious and excited for the future. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our project work spans a wide range of engagements - from designing and implementing prototypes to solutions in the financial resource management domain to supporting large scale transformation or remediation programmes. We often work collaboratively in multi-disciplinary teams alongside other Deloitte practice areas and Service Lines. Our recent work includes: Providing strategic advice and guidance to Tier 1 banks on balance sheet optimization and management, ensuring compliance with regulatory requirements and identifying opportunities for risk mitigation. Developing cost of equity frameworks, assessing credit ratings for illiquid assets, and contributing to sustainable finance initiatives in the banking industry. Supporting clients in strategy development by bringing insights on client demand response to price changes and capital allocation frameworks to inform pricing strategy implementation across product and client segments. Collaborating with clients to design and develop data models, dashboards, and analytical frameworks to gain insights into costs, resources, and key metrics for efficient decision-making and cost reduction measures. Manage large scale projects and programs such as technology implementation, M&A and regulatory oversight, track progress and communicate with stakeholders. Spearheading business restructuring initiatives to address pricing and charges remediation, working closely with cross-functional teams and senior stakeholders at a large UK wealth manager. Overseeing complex investment platform migration projects for large European investment managers, enhancing investment algorithms, credit evaluation, and tax optimization within core engines. Advising on treasury-related areas, including capital management, liquidity management, funds transfer pricing, and interest rate risk management. Driving the development and enhancement of treasury risk management frameworks, incorporating best practices, regulatory requirements, and aligning treasury, risk, finance, and business objectives. Connect to your skills and professional experience Your contributions will include supporting engagement teams with the analysis of the client problem statement, identification of options for its potential solution and the implementation of our recommendation into changes to methodology / systems and operating model, depending on the phase of the project. You will do so by leveraging your prior project or industry experience. Whilst the most important skill is adaptability and curiosity to develop new solutions to our clients' problems, your prior skills and experience should include a combination of: (i) Core banking industry knowledge developed in finance, treasury, risk, or product teams (as practitioner, supervisor and/ or adviser); and (ii) Proficiency in analytical, modelling, communication, and presentation techniques. Your specific technical skills, knowledge and experience should include: Essential Familiarity with the broad spectrum of banking and capital markets products and services, their financial dynamics and risk profiles, and the broad outlines of banking regulation as well as governance, control processes and frameworks. Familiarity with the purpose and format of banks' financial reports and other disclosures, and the key financial, risk and other indicators they reveal. Advanced analytical skills in the Office suite. Familiarity with financial models and practical use of statistical frameworks in the context of financial services applications. Strong interpersonal and communication skills to effectively collaborate with clients and stakeholders at all levels. Strong business acumen and understanding of the broader economic landscape and its impact on the banking industry. Strong project management skills, with the ability to lead and support projects across different clients and initiatives. Adaptability and ability to work in multi-disciplinary teams, collaborating with stakeholders from different practice areas within Deloitte and across the industry. Strong problem-solving skills, with the ability to analyse complex client situations and data and provide specific insights and solutions. Attention to detail and a commitment to delivering high-quality work within project timelines and client expectations. Proven ability to navigate complex projects, manage multiple priorities, and deliver results within tight deadlines. Desirable You will be committed to ongoing personal professional development, ideally being either already enrolled / part-qualified in, or willing to consider, a professional course of study such as CFA, FRM or similar, or equivalent. Prior experience in either Balance Sheet Management, ALM, structuring of hedge programmes or pricing strategies across banking book products. Familiarity with the asset and wealth management industry, their customer needs and market structures, which are forcing asset managers to adapt their value propositions and business models to remain vibrant and valuable. Advanced knowledge in quantitative models and Object-Oriented Programming in Python or other modern programming language (i.e., Java, C#, SAS, R). Proficiency in business modelling and formulation of comprehensive business cases is advantageous. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart . click apply for full job details
Overview Grade Level (for internal use): 14 The Role Head of S&P Global Energy Conferences The Impact S&P Global Energy Conferences convene global leaders in energy and related industries to advance innovative ideas, insights, and solutions addressing the future of energy, the environment, and climate. These flagship conferences serve as premier platforms for senior executives, government officials, thought leaders, technology innovators, and financial leaders to analyze and debate key trends shaping global energy markets, geopolitics, and technology. The Team The Head of S&P Global Energy Conferences will serve as the general manager, leading the strategic direction, delivery, and growth of the Conferences portfolio (excluding CERAWeek). The role is responsible for driving business performance, fostering innovation, and ensuring the conferences remain at the forefront of industry thought leadership. Responsibilities Define and execute the S&P Global Energy Conferences strategy with a focus on business and revenue growth. Lead the expansion of the conferences portfolio, including product development, pricing, and commercialization of content. Manage overall P&L, commercial structure, and strategic planning for the conferences business. Oversee the design, production, and operations of conferences, leveraging S&P Global's scale and resources. Build and nurture strategic partnerships across industry, government, and key stakeholders to foster collaboration and innovation. Develop new platforms and engagement opportunities, including digital channels, to enhance year-round impact and reach. Integrate conference initiatives with broader divisional commercial growth strategies. Participate in content steering and strategic committees to ensure alignment with S&P Global's vision and market leadership. What We're Looking For Dynamic, engaging leader with a proven track record of driving profitable growth and innovation in conferences or related platforms. Demonstrated success in building high-performing teams and scaling business operations. Extensive experience managing and growing multimillion-dollar businesses. Strong understanding of global commodity and energy markets, with experience engaging thought leaders and industry stakeholders. Commercially driven, with a creative and entrepreneurial mindset for business model innovation. Established global network and ability to build relationships with C-suite executives, government officials, and industry leaders. Ability to collaborate across S&P Global and influence at the highest organizational levels. Significant commercial experience in global markets and strategic leadership roles. Expertise in setting and executing strategy, driving accountability, and translating vision into actionable growth plans. Skills & Experience Outstanding leadership with a global perspective, fostering a culture of collaboration, accountability, and strategic execution. Substantial experience in leadership roles with demonstrated ability to build and lead high-performing teams. Deep understanding of business stakeholders and external market dynamics. Exceptional interpersonal and relationship-building skills, with the ability to influence at senior levels. Strong decision-making, problem-solving, and execution capabilities. Proven ability to drive business growth and profitability. About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Perks for partners and children, with best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 10 - Officials or Managers (EEO-2 Job Categories-United States of America), RESECH102 - Senior Management (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID 324804 Posted On 2026-02-02 Location London, United Kingdom
Feb 13, 2026
Full time
Overview Grade Level (for internal use): 14 The Role Head of S&P Global Energy Conferences The Impact S&P Global Energy Conferences convene global leaders in energy and related industries to advance innovative ideas, insights, and solutions addressing the future of energy, the environment, and climate. These flagship conferences serve as premier platforms for senior executives, government officials, thought leaders, technology innovators, and financial leaders to analyze and debate key trends shaping global energy markets, geopolitics, and technology. The Team The Head of S&P Global Energy Conferences will serve as the general manager, leading the strategic direction, delivery, and growth of the Conferences portfolio (excluding CERAWeek). The role is responsible for driving business performance, fostering innovation, and ensuring the conferences remain at the forefront of industry thought leadership. Responsibilities Define and execute the S&P Global Energy Conferences strategy with a focus on business and revenue growth. Lead the expansion of the conferences portfolio, including product development, pricing, and commercialization of content. Manage overall P&L, commercial structure, and strategic planning for the conferences business. Oversee the design, production, and operations of conferences, leveraging S&P Global's scale and resources. Build and nurture strategic partnerships across industry, government, and key stakeholders to foster collaboration and innovation. Develop new platforms and engagement opportunities, including digital channels, to enhance year-round impact and reach. Integrate conference initiatives with broader divisional commercial growth strategies. Participate in content steering and strategic committees to ensure alignment with S&P Global's vision and market leadership. What We're Looking For Dynamic, engaging leader with a proven track record of driving profitable growth and innovation in conferences or related platforms. Demonstrated success in building high-performing teams and scaling business operations. Extensive experience managing and growing multimillion-dollar businesses. Strong understanding of global commodity and energy markets, with experience engaging thought leaders and industry stakeholders. Commercially driven, with a creative and entrepreneurial mindset for business model innovation. Established global network and ability to build relationships with C-suite executives, government officials, and industry leaders. Ability to collaborate across S&P Global and influence at the highest organizational levels. Significant commercial experience in global markets and strategic leadership roles. Expertise in setting and executing strategy, driving accountability, and translating vision into actionable growth plans. Skills & Experience Outstanding leadership with a global perspective, fostering a culture of collaboration, accountability, and strategic execution. Substantial experience in leadership roles with demonstrated ability to build and lead high-performing teams. Deep understanding of business stakeholders and external market dynamics. Exceptional interpersonal and relationship-building skills, with the ability to influence at senior levels. Strong decision-making, problem-solving, and execution capabilities. Proven ability to drive business growth and profitability. About S&P Global Energy At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Perks for partners and children, with best-in-class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 10 - Officials or Managers (EEO-2 Job Categories-United States of America), RESECH102 - Senior Management (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning) Job ID 324804 Posted On 2026-02-02 Location London, United Kingdom
Overview Designate Store Manager - Epsom & Ashtead Area Store Manager As a Store Manager, you'll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Responsibilities Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days. Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family. A charity volunteer day to support a cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Feb 13, 2026
Full time
Overview Designate Store Manager - Epsom & Ashtead Area Store Manager As a Store Manager, you'll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Responsibilities Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days. Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family. A charity volunteer day to support a cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
A recruiting platform is seeking an HRX Benefits Operations Manager in the United Kingdom. The role focuses on ensuring smooth delivery of employee benefits services globally, managing complex issues, and optimizing processes. This position requires 8-10 years of HR experience, including 2-3 years in benefits operations. The ideal candidate will have strong stakeholder management skills and be adept in compliance challenges. Competitive salary and flexible remote work options are offered, fostering a collaborative culture.
Feb 13, 2026
Full time
A recruiting platform is seeking an HRX Benefits Operations Manager in the United Kingdom. The role focuses on ensuring smooth delivery of employee benefits services globally, managing complex issues, and optimizing processes. This position requires 8-10 years of HR experience, including 2-3 years in benefits operations. The ideal candidate will have strong stakeholder management skills and be adept in compliance challenges. Competitive salary and flexible remote work options are offered, fostering a collaborative culture.
Overview Designate Store Manager - Epsom & Ashtead Area Store Manager As a Store Manager, you'll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Responsibilities Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days. Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family. A charity volunteer day to support a cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Feb 13, 2026
Full time
Overview Designate Store Manager - Epsom & Ashtead Area Store Manager As a Store Manager, you'll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Responsibilities Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L. Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it. Own the change agenda landing transformation initiatives with clarity, urgency and pace. Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in. Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency. Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels. Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve. Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile. Who you are A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results. Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact. A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you. Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations. Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same. Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days. Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family. A charity volunteer day to support a cause you're passionate about through a dedicated day away from work. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Product Analyst - ENG Talent & Learning Location London Business Area Engineering and CTO Ref # Description & Requirements About Employee Experience at Bloomberg: A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community. Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values-whether in the office or remote. Employee Engagement Systems is central to our mission, creating and supporting the digital tools that bring Bloomberg employees together, foster our culture, and connect us to the broader world through philanthropy, events, and communication. This includes the tools that power employee inclusion, corporate news and events, and organizational discovery-helping employees understand the people, teams, and structure around them to build meaningful connections and navigate the company with confidence. Our team The ENG Talent & Learning team is part of the Engineering Product organization, focused on building internal tools that power the company's ability to attract and hire top talent. Our mission is to enhance recruiter effectiveness and candidate experience by combining thoughtful product design with smart use of AI and SaaS technologies. What we do: Build and enhance internal recruiting tools and platforms, with a focus on high-impact workflows Configure and extend SaaS systems (e.g., Avature) to support global recruiting operations Partner with cross-functional teams to identify user needs and system dependencies Leverage AI and automation to improve efficiency and decision-making in the hiring process Provide insights that guide roadmap planning, adoption, and optimization Ensure recruiting tools meet enterprise standards for compliance, privacy, and scalability The role As a Product Analyst, you'll play a key role in shaping internal recruiting products. You'll work closely with PMs, engineers, and talent stakeholders to analyze workflows, uncover insights, and inform product decisions. You'll be hands on with systems like Avature - helping to configure features, evaluate usage, and support ongoing improvements. Your work will directly impact recruiter productivity, hiring velocity, and user satisfaction across global teams. We'll trust you to: Partner with product managers to deliver seamless, intuitive, and user centric experiences that support scalable, compliant, and impactful recruiting solutions Conduct user research and workflow analysis across recruiting and talent operations Define and manage configurations within SaaS platforms (e.g., Avature), including workflows, portals, forms, and reports Analyze usage data, operational metrics, and stakeholder feedback to inform priorities Identify AI opportunities that enhance recruiter efficiency or candidate experience Support build vs buy decisions and integrations across the recruiting tech stack Track adoption, performance, and system health across key tools and features Contribute to documentation, stakeholder communications, and enablement materials You'll need to have 4+ years of proven experience in a product, business, or systems analyst role 3 5 years of hands on experience with Avature (implementation, configuration, or administration) or similar Recruitment ATS system Strong understanding of recruiting systems, ATS/CRM tools, and talent workflows Comfort managing SaaS configurations in an enterprise environment Excellent communication and collaboration skills across technical and non technical teams Familiarity with agile product development and iterative delivery practices Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Feb 13, 2026
Full time
Product Analyst - ENG Talent & Learning Location London Business Area Engineering and CTO Ref # Description & Requirements About Employee Experience at Bloomberg: A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community. Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values-whether in the office or remote. Employee Engagement Systems is central to our mission, creating and supporting the digital tools that bring Bloomberg employees together, foster our culture, and connect us to the broader world through philanthropy, events, and communication. This includes the tools that power employee inclusion, corporate news and events, and organizational discovery-helping employees understand the people, teams, and structure around them to build meaningful connections and navigate the company with confidence. Our team The ENG Talent & Learning team is part of the Engineering Product organization, focused on building internal tools that power the company's ability to attract and hire top talent. Our mission is to enhance recruiter effectiveness and candidate experience by combining thoughtful product design with smart use of AI and SaaS technologies. What we do: Build and enhance internal recruiting tools and platforms, with a focus on high-impact workflows Configure and extend SaaS systems (e.g., Avature) to support global recruiting operations Partner with cross-functional teams to identify user needs and system dependencies Leverage AI and automation to improve efficiency and decision-making in the hiring process Provide insights that guide roadmap planning, adoption, and optimization Ensure recruiting tools meet enterprise standards for compliance, privacy, and scalability The role As a Product Analyst, you'll play a key role in shaping internal recruiting products. You'll work closely with PMs, engineers, and talent stakeholders to analyze workflows, uncover insights, and inform product decisions. You'll be hands on with systems like Avature - helping to configure features, evaluate usage, and support ongoing improvements. Your work will directly impact recruiter productivity, hiring velocity, and user satisfaction across global teams. We'll trust you to: Partner with product managers to deliver seamless, intuitive, and user centric experiences that support scalable, compliant, and impactful recruiting solutions Conduct user research and workflow analysis across recruiting and talent operations Define and manage configurations within SaaS platforms (e.g., Avature), including workflows, portals, forms, and reports Analyze usage data, operational metrics, and stakeholder feedback to inform priorities Identify AI opportunities that enhance recruiter efficiency or candidate experience Support build vs buy decisions and integrations across the recruiting tech stack Track adoption, performance, and system health across key tools and features Contribute to documentation, stakeholder communications, and enablement materials You'll need to have 4+ years of proven experience in a product, business, or systems analyst role 3 5 years of hands on experience with Avature (implementation, configuration, or administration) or similar Recruitment ATS system Strong understanding of recruiting systems, ATS/CRM tools, and talent workflows Comfort managing SaaS configurations in an enterprise environment Excellent communication and collaboration skills across technical and non technical teams Familiarity with agile product development and iterative delivery practices Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
About Nando s & Our Values At Nando s, our culture matters just as much as our code. Everything we do is guided by five values: Pride We care deeply about the quality of what we build. Family We look out for one another and grow together. Passion We bring energy, purpose, and heart to our work. Integrity We do the right thing, even when it s hard. Fun We enjoy the journey and celebrate the wins along the way. These values shape how we build products, how we collaborate, and how we support every Nandoca across the business. About the Role The Digital Workplace Experience (DWE) team creates the internal digital tools that help Nandocas learn, connect, and thrive. We re looking for a Software Engineer who enjoys collaborating, cares about people as much as technology, and wants to make a meaningful impact in a supportive environment. Your initial focus will be helping to build and scale Nossa Casa, our new mobile and web platform for Nandocas, along with the APIs and design system that power it. This role is ideal for someone who: Enjoys building thoughtful, inclusive digital experiences Is confident in their foundations and excited to keep learning Values teamwork, feedback, and shared ownership Wants space to grow with encouragement, mentorship, and trust You don t need to have everything figured out we ll support you as you develop. About the Digital Workplace Experience (DWE) Team We re a cross-functional team shaping the digital fabric of everyday life at Nando s. We: Build beautiful, simple, and inclusive digital experiences used by thousands of Nandocas Create and maintain internal mobile and web apps, APIs, design systems, and platform services Champion engineering quality, accessibility, good design, and AI-assisted development Work closely with Product, Design, People, and Operations to solve real-world problems Live our values daily, Pride in our craft, Passion for learning, Family-first collaboration, Integrity in our decisions, and keeping things Fun What You ll Be Working On Your first big focus: Helping to implement Nossa Casa / Nandoca Mobile You ll contribute across: React Native (web) React (web) APIs Shared design systems Alongside the team, you ll gain exposure to: Node.js / Express API development OpenAPI-driven development (with AI support) Storybook and component libraries Translating Figma designs into accessible, reusable UI components Docker and container-based deployment Terraform (IaC) and deployments into Google Cloud Platform (GCP) Modern AI developer tooling (e.g. Claude CLI) You re not expected to know all of this upfront. This is a safe space to learn, ask questions, and build confidence. What We re Looking For Core Experience Experience building production apps with React Native Experience with React for web Enjoys working collaboratively with designers, product managers, and other engineers Takes pride in writing clear, maintainable, high-quality code Brings curiosity, positivity, and care to their work Values teamwork, empathy, and inclusive collaboration Comfortable giving and receiving feedback in a respectful way Nice to Have (or Happy to Learn) Node.js / Express OpenAPI-driven development Storybook and Figma workflows Docker and containerisation Terraform and cloud deployments (GCP) AI-assisted development workflows If some of these are new to you, that s okay. We ll help you learn. Why Nando s? A people-first culture grounded in warmth, belonging, and respect Inclusive engineering teams where your ideas and voice genuinely matter Psychological safety it s okay to ask questions and make mistakes Mentorship, peer support, and space to build confidence Opportunities to grow across engineering, design, and cloud technologies Meaningful impact, your work supports thousands of Nandocas every day And yes free Nando s Here, you re not just building software, you re helping create the digital home for the entire Nando s family. If This Sounds Like You We d love to hear from you. If you don t meet every single requirement but feel excited by the role and aligned with our values, please apply.
Feb 13, 2026
Full time
About Nando s & Our Values At Nando s, our culture matters just as much as our code. Everything we do is guided by five values: Pride We care deeply about the quality of what we build. Family We look out for one another and grow together. Passion We bring energy, purpose, and heart to our work. Integrity We do the right thing, even when it s hard. Fun We enjoy the journey and celebrate the wins along the way. These values shape how we build products, how we collaborate, and how we support every Nandoca across the business. About the Role The Digital Workplace Experience (DWE) team creates the internal digital tools that help Nandocas learn, connect, and thrive. We re looking for a Software Engineer who enjoys collaborating, cares about people as much as technology, and wants to make a meaningful impact in a supportive environment. Your initial focus will be helping to build and scale Nossa Casa, our new mobile and web platform for Nandocas, along with the APIs and design system that power it. This role is ideal for someone who: Enjoys building thoughtful, inclusive digital experiences Is confident in their foundations and excited to keep learning Values teamwork, feedback, and shared ownership Wants space to grow with encouragement, mentorship, and trust You don t need to have everything figured out we ll support you as you develop. About the Digital Workplace Experience (DWE) Team We re a cross-functional team shaping the digital fabric of everyday life at Nando s. We: Build beautiful, simple, and inclusive digital experiences used by thousands of Nandocas Create and maintain internal mobile and web apps, APIs, design systems, and platform services Champion engineering quality, accessibility, good design, and AI-assisted development Work closely with Product, Design, People, and Operations to solve real-world problems Live our values daily, Pride in our craft, Passion for learning, Family-first collaboration, Integrity in our decisions, and keeping things Fun What You ll Be Working On Your first big focus: Helping to implement Nossa Casa / Nandoca Mobile You ll contribute across: React Native (web) React (web) APIs Shared design systems Alongside the team, you ll gain exposure to: Node.js / Express API development OpenAPI-driven development (with AI support) Storybook and component libraries Translating Figma designs into accessible, reusable UI components Docker and container-based deployment Terraform (IaC) and deployments into Google Cloud Platform (GCP) Modern AI developer tooling (e.g. Claude CLI) You re not expected to know all of this upfront. This is a safe space to learn, ask questions, and build confidence. What We re Looking For Core Experience Experience building production apps with React Native Experience with React for web Enjoys working collaboratively with designers, product managers, and other engineers Takes pride in writing clear, maintainable, high-quality code Brings curiosity, positivity, and care to their work Values teamwork, empathy, and inclusive collaboration Comfortable giving and receiving feedback in a respectful way Nice to Have (or Happy to Learn) Node.js / Express OpenAPI-driven development Storybook and Figma workflows Docker and containerisation Terraform and cloud deployments (GCP) AI-assisted development workflows If some of these are new to you, that s okay. We ll help you learn. Why Nando s? A people-first culture grounded in warmth, belonging, and respect Inclusive engineering teams where your ideas and voice genuinely matter Psychological safety it s okay to ask questions and make mistakes Mentorship, peer support, and space to build confidence Opportunities to grow across engineering, design, and cloud technologies Meaningful impact, your work supports thousands of Nandocas every day And yes free Nando s Here, you re not just building software, you re helping create the digital home for the entire Nando s family. If This Sounds Like You We d love to hear from you. If you don t meet every single requirement but feel excited by the role and aligned with our values, please apply.
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology, and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Role Overview We are looking for an inspiring AI + Data Evangelist to drive awareness, adoption, and cultural transformation around AI, Generative AI, Agentic AI, and data-driven decisioning across the organization. The role acts as a bridge between business teams, technology teams, and senior leadership to articulate AI value, identify transformation opportunities, shape AI-enabled use cases, and promote best practices across BSS, OSS, Network, CX, and Operations. The ideal candidate is a storyteller, strategist, and hands on innovator who can simplify complex AI concepts, influence cross functional teams, and guide the enterprise toward becoming an AI first telco. Key Responsibilities AI Evangelism & Thought Leadership Champion the vision for AI, GenAI, and Agentic AI adoption across business units and technology domains. Deliver inspirational talks, demos, PoVs, and workshops to accelerate organizational AI literacy. Shape the narrative of how AI will transform BSS, OSS, network operations, customer experience, field operations, and enterprise processes. Act as an internal influencer to build a culture of experimentation and data driven innovation. Opportunity Identification & Use Case Design Work with stakeholders to identify high impact AI/GenAI opportunities aligned with business priorities. Create use case backlogs, business value assessments, and prioritization frameworks. Design AI use cases across domains such as: Customer service (NLP, chatbots, agent assist) BSS (automated journeys, intelligent CRM, catalogue automation) OSS/Network (predictive assurance, autonomous ops, network slicing intelligence) Enterprise functions (HR, Finance, supply chain insights) Collaborate with product managers and enterprise architects to shape MVPs and pilot roadmaps. Data Strategy & Enablement Advocate for strong data governance, data quality, cataloguing, and democratization. Promote the use of modern data platforms, streaming analytics, vector search, and LLM ready architectures. Translate analytics and AI potential into business value narratives for leadership teams. Support data literacy programs across non technical teams. Experimentation & Innovation Lead PoCs, showcase emerging AI frameworks, and conduct hands on demos. Stay updated on telco AI innovations - digital twins, autonomous networks, intelligent assurance, RAG, multi agent systems. Partner with engineering teams, cloud teams, and vendors to assess tools and capabilities for scaling. Stakeholder Engagement & Communication Act as a trusted advisor to senior leadership on AI strategy and industry trends. Work closely with BUs, architecture, and product teams to align AI initiatives with enterprise roadmaps. Present complex AI concepts in simplified, business friendly language. Prepare executive thought leadership papers, showcases, roadmaps, and storytelling collateral. Skills & Experience Requirements Technical Competencies Strong understanding of telecom ecosystems (BSS/OSS/Network/CX/Operations). Solid hands on experience or strong working knowledge of: AI/ML pipelines, MLOps/LLMOps Generative AI (LLMs, RAG, embeddings, prompt engineering) Agentic AI frameworks and multi agent orchestration Data platforms, big data tools, streaming analytics APIs, cloud services (AWS/Azure/GCP) Ability to conceptualize and communicate architecture patterns (AI driven ops, vector databases, knowledge graphs, digital twins). Business & Leadership Competencies Excellent storytelling, communication, and presentation skills. Ability to influence executive stakeholders and create buy in. Strong business acumen around digital transformation, cost optimization, and productization of AI. Experience in leading workshops, hackathons, or innovation labs. Ability to mentor teams and drive organizational data literacy. Preferred Qualifications Certifications in AI/ML, GenAI, Cloud, or Data Engineering. Experience working with major telecom operators or technology vendors. Knowledge of TM Forum frameworks (Open APIs, eTOM, ODA). Why This Role Matters This role is central to accelerating the organization's journey toward becoming a data powered, AI native, autonomous telco. As the AI & Data Evangelist, you will be the storyteller, catalyst, and culture builder who connects strategy to execution and transforms how teams work, make decisions, and innovate.
Feb 13, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology, and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Role Overview We are looking for an inspiring AI + Data Evangelist to drive awareness, adoption, and cultural transformation around AI, Generative AI, Agentic AI, and data-driven decisioning across the organization. The role acts as a bridge between business teams, technology teams, and senior leadership to articulate AI value, identify transformation opportunities, shape AI-enabled use cases, and promote best practices across BSS, OSS, Network, CX, and Operations. The ideal candidate is a storyteller, strategist, and hands on innovator who can simplify complex AI concepts, influence cross functional teams, and guide the enterprise toward becoming an AI first telco. Key Responsibilities AI Evangelism & Thought Leadership Champion the vision for AI, GenAI, and Agentic AI adoption across business units and technology domains. Deliver inspirational talks, demos, PoVs, and workshops to accelerate organizational AI literacy. Shape the narrative of how AI will transform BSS, OSS, network operations, customer experience, field operations, and enterprise processes. Act as an internal influencer to build a culture of experimentation and data driven innovation. Opportunity Identification & Use Case Design Work with stakeholders to identify high impact AI/GenAI opportunities aligned with business priorities. Create use case backlogs, business value assessments, and prioritization frameworks. Design AI use cases across domains such as: Customer service (NLP, chatbots, agent assist) BSS (automated journeys, intelligent CRM, catalogue automation) OSS/Network (predictive assurance, autonomous ops, network slicing intelligence) Enterprise functions (HR, Finance, supply chain insights) Collaborate with product managers and enterprise architects to shape MVPs and pilot roadmaps. Data Strategy & Enablement Advocate for strong data governance, data quality, cataloguing, and democratization. Promote the use of modern data platforms, streaming analytics, vector search, and LLM ready architectures. Translate analytics and AI potential into business value narratives for leadership teams. Support data literacy programs across non technical teams. Experimentation & Innovation Lead PoCs, showcase emerging AI frameworks, and conduct hands on demos. Stay updated on telco AI innovations - digital twins, autonomous networks, intelligent assurance, RAG, multi agent systems. Partner with engineering teams, cloud teams, and vendors to assess tools and capabilities for scaling. Stakeholder Engagement & Communication Act as a trusted advisor to senior leadership on AI strategy and industry trends. Work closely with BUs, architecture, and product teams to align AI initiatives with enterprise roadmaps. Present complex AI concepts in simplified, business friendly language. Prepare executive thought leadership papers, showcases, roadmaps, and storytelling collateral. Skills & Experience Requirements Technical Competencies Strong understanding of telecom ecosystems (BSS/OSS/Network/CX/Operations). Solid hands on experience or strong working knowledge of: AI/ML pipelines, MLOps/LLMOps Generative AI (LLMs, RAG, embeddings, prompt engineering) Agentic AI frameworks and multi agent orchestration Data platforms, big data tools, streaming analytics APIs, cloud services (AWS/Azure/GCP) Ability to conceptualize and communicate architecture patterns (AI driven ops, vector databases, knowledge graphs, digital twins). Business & Leadership Competencies Excellent storytelling, communication, and presentation skills. Ability to influence executive stakeholders and create buy in. Strong business acumen around digital transformation, cost optimization, and productization of AI. Experience in leading workshops, hackathons, or innovation labs. Ability to mentor teams and drive organizational data literacy. Preferred Qualifications Certifications in AI/ML, GenAI, Cloud, or Data Engineering. Experience working with major telecom operators or technology vendors. Knowledge of TM Forum frameworks (Open APIs, eTOM, ODA). Why This Role Matters This role is central to accelerating the organization's journey toward becoming a data powered, AI native, autonomous telco. As the AI & Data Evangelist, you will be the storyteller, catalyst, and culture builder who connects strategy to execution and transforms how teams work, make decisions, and innovate.
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Feb 13, 2026
Full time
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
Feb 13, 2026
Full time
Senior People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day-starting with the teams that serve them. As Senior HR BP, reporting to the UK & International People Director, you'll be a key voice on the UK and International People Senior Leadership Team, shaping how we drive operational excellence through our people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well-being, equity, and consistent, high-integrity employee relations. You'll lead and coach two Business Partners, each responsible for ER, People Policies, DEB, and Well being across multiple regions. Together, you'll embed best in class people practices, strengthen leadership capability, and ensure our workforce is engaged, supported, and set up to thrive. Key Responsibilities Drive Operational performance through a People lens Partner with Operations Directors and Managers to optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Own and lead talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Convert commercial goals (speed of service, NPS, comp sales, EBITDA, etc.) into clear people KPIs and actionable, region specific plans that drive real world impact. Implement a coaching first performance framework, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Partner with Operations leadership to translate business objectives into meaningful people performance metrics and deliverables. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Design and embed people interventions-from training and recognition to feedback loops-that enhance operational efficiency, service quality, and customer satisfaction. Lead and develop your team (2 People Business Partners) Set priorities, coach, and develop both PBPs; ensure regional coverage is aligned to trading patterns and risk. Create a joined up playbook where ER/Policy and DEB/Wellbeing reinforce each other (e.g., inclusive scheduling reduces ER risk). Build future bench (succession) for People Partner roles; champion psychological safety and continuous learning. ER & Policy (oversight and escalation) Ensure policies are clear, accessible, inclusive, and compliant with UK employment law and the ACAS Code. Oversee complex cases (grievance, discipline, capability, discrimination, whistleblowing); coach managers to resolve early and fairly. Maintain consistent practice on right to work, National Minimum/Living Wage, holiday pay, Working Time Regulations, under 18 protections, data privacy (GDPR), and safe scheduling. Lead policy updates for legislation or operational change (e.g., acquisitions/TUPE, restructures). DEB & Wellbeing (strategy to shop floor) Deliver a DEB roadmap focused on practical behaviours: inclusive leadership, fair access to hours & development, etc. Expand wellbeing: MHFA network, manager confidence in conversations, signposting, crisis support; measure usage and impact. Partner with L&D to ensure inclusive talent pathways (Leader AM GM), apprenticeship optimisation, and equitable promotion decisions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and help shape strategic planning accordingly. Benchmark practices against peers/industry standards and recommend innovative people solutions. Lead change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Frontline 90 day turnover 100%; Annualised overall turnover 50% Labour productivity: Improved labour productivity through smarter scheduling, skills mix, and attendance gains. Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience & Skills Required Solid senior HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Confident line leader (managed 2-4+ professionals); proven at building capability in others. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Demonstrable DEB & Wellbeing delivery that improved outcomes (not just events/comms). Data driven and pragmatic: can translate dashboards into store level actions managers actually use. Excellent relationship skills; able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £70,000 - £80,000 per annum plus 20% bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30 minute conversation with our Talent Acquisition Manager and the Line Manager for this role so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager and a team member at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. . click apply for full job details
