449 jobs found

Case Administrator Salary: £24,800 - £26,000 per annum Location: UK-based Hybrid or Fully Remote Hours: 37.5 hours per week (rotational shifts incl. weekends & bank holidays) About the Role We're looking for a Case Administrator to join our growing Operations team and become the first point of contact for members, medical providers, and partners seeking medical or travel-related assistance. This is an ideal entry-level opportunity for someone with contact centre experience who is looking to build a career within an international assistance or medical services environment. You'll receive hands on exposure to real life cases and gain the skills needed to progress into Case Coordination and other operational roles. You'll play a vital role in ensuring callers receive prompt, accurate, and compassionate support-often during stressful or urgent situations. What You'll Be Doing Inbound Assistance & Call Handling (Primary Focus) Answer inbound calls from members, providers, hospitals, and partners Follow scripted intake questions and client specific prompts Identify the reason for each call and route it to the appropriate team (Medical, Assistance, Transport, Pre certification) Case Intake & Administration Collect essential information including member details, location, symptoms, admission or travel details Create and maintain accurate case records within the case management system Complete basic medical intake where required (diagnosis, admission details, facility information) Eligibility & Documentation Support Assist with eligibility verification using internal systems and resources Manage the 24/7 inbox: upload emails and documents, apply correct case tags Contact General Practitioners to obtain past medical history when needed Accurately record all call notes and actions taken Case Support & Team Collaboration Support Case Managers by: Chasing hospitals, GPs, and insured members for documentation Placing guarantee of payment requests with providers Assisting with accommodation or road transfer arrangements Set tasks and route cases to nurses or coordinators as required Escalation & Awareness Recognise urgent or high risk situations and follow escalation protocols Transfer calls to clinical teams where appropriate (e.g. overseas admissions) What We're Looking For Essential Fluent spoken and written English Minimum of 1 year's experience in a busy contact centre or customer service environment Confident communicator with a calm, professional approach to a diverse, global caller base Strong attention to detail with a focus on capturing accurate case data Confident using multiple systems simultaneously while handling live calls Desirable Good general office skills and keyboard proficiency Working knowledge of Microsoft Word and Outlook Ability to work well under pressure within a close knit team Strong organisational skills and ability to prioritise workload Awareness of when situations need rapid escalation Additional language skills are highly desirable Why Join Us? Hybrid or fully remote working (UK-based) Structured entry level role with clear progression opportunities Exposure to international medical and travel assistance operations Supportive, team focused culture with a strong service ethos Meaningful work helping people when they need it most Working Pattern 37.5 hours per week, worked on a rotational shift basis Includes weekends (average 1 in 3) and UK bank holidays If you're passionate about customer service, thrive in fast paced environments, and want to build a career where your work genuinely makes a difference, we'd love to hear from you. Apply now and start your journey in assistance operations. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status and other protected statuses as required by applicable law.

Would you like to work for a company that respects & cares for you, that treats you like one of their own drivers then look no further Pertemps have an exciting opportunity for Night Drivers to work out of at a National Distribution Centre situated In Howden, Goole. (DN14) 4 to 5 days a week Monday to Friday working on behalf of our client who specialise in the logistics industry and are global leaders in their field. Drivers will be required to transport products such as kitchens & fixtures to Howden Joinery depots and Sites across various regions in the country. (Occasional weekend shifts) C E Drivers duties will include: Trunking between depots & Sites Palletised Goods No Handballing or Lifting Curtain Sider work (Must have experience) Up to 5 palletised drops Shift availability Monday to Friday (Odd Saturday & Sunday in PEAKS) A safety-first approach to driving and ensuring loads are safely secured. Completing daily delivery paperwork and logbooks. Immediate starts available upon completion of a successful 1.5-day assessment Various shift starts times available. (Just ask us) C E Drivers you will undertake the following tasks: Planning delivery schedules and routes with transport managers. Making sure loads are safely secured. Very Minimal handballing required, Curtain siders will have to be pulled back. Strapping loads (This is a legal requirement) Following traffic reports and changing your route if necessary. Completing delivery paperwork and Driver Check Seats C E Drivers will possess: A valid LGV C E entitlement with a minimum of 12 months experience A driving licence with no more than 6 penalty points and free of endorsements such as DD's, DR's or IN10s. In return the LGV C E Drivers salary is very competitive and start from: Monday to Friday Nights: £21.33ph Flat Rates Saturday All Hours: £24.91ph Flat Rates Sunday & Bank Holiday All Hours: £24.91ph Flat Rates PAID BREAKS All Drivers pay rates are based on PAYE, we do not accept LTD or Umbrella companies. On top of the Hourly rate, you will accrue Holiday pay. Holidays are NOT paid in advance to make the rate look higher. You are enrolled into an optional Pension scheme that can be opted out & SSP is paid if any sickness after a certain period of working time. PLEASE call Caitlin & Amy at Pertemps Sheffield on Monday to Friday Between 08:00-17:00

Brightwork's client is currently recruiting a Transport Manager who will have full responsibility for the safe, compliant and efficient operation of their Northern Ireland transport fleet. You will ensure that all fleet activities adhere to statutory requirements, Operator Licence undertakings and our client's internal standards click apply for full job details

About us: Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2,920 miles of railroad lines (including 434 miles of high speed railroads) and 16,994 miles of road maintenance and repair. Job Description: Quality Advisor Location: Heathrow Airport About Ferrovial Construction Ferrovial Construction is the engineering and construction arm of the Ferrovial Group. It is the largest private transport infrastructure operator in the world in terms of capital invested with a workforce of approximately 96,000 employees, and a presence across 15 countries with over 60 years' experience. We are a Spanish multinational company operating in 4 divisions; Airports, Highways, Construction and Building subsidiaries. Ferrovial are committed to developing sustainable and innovative solutions, with the aim to create value for society, and for clients, investors and employees. Ferrovial Construction Ltd UK has 7 major Infrastructure projects across the UK; HS2, Silvertown (STT), Heathrow (H7), Norwich Western Link, Thames Tideway (TTT), Northern Line Extension (NLE) and Farringdon. At Ferrovial we have five core values: Excellence, Innovation, Collaboration, integrity and Respect. We are proud of our work and values which we live by to achieve our goals. As one of the industry's most diverse organisations, our people bring a strong blend of local talent, international expertise and perspectives from all backgrounds. This drives innovation and fresh thinking required to set new standards of excellence. Heathrow H7 Project Our H7 framework spans from airfield works (taxiways, runways, stands), to civils (roads, demolition works, underground and above ground structures), and MEP packages (services tunnels, lifts, life safety systems, fuel/fire mains). Key Responsibilities Carrying out internal and external quality audits. Carrying out site inspections to make sure works comply with quality, regulatory and employer's requirements while preparing reports with a high standard and recording Non conformities and snags. Oversee site inspections and tests to ensure they are carried out in line with the inspection and test plans and all documentation is produced in a timely manner. Oversee the works of subcontracted laboratories to ensure it is carried out according to the standards, in a timely manner and raise any nonconformances detected to the quality advisor/manager. Ensuring the Project(s) quality management plan is fully and correctly implemented. Ensuring project NCRs are raised and tracked/progressed by Initiators, ensuring corrective actions are taken and NCRs are closed. Ensuring the delivery of necessary quality paperwork required for each type of works. Ensuring ensure that Material Approval Procedure is followed by the Site Team, Promoting a right first time /continuous improvement culture across site team, Assisting the Quality Manager and coordinate the commissioning process for M&E works, Assisting Handover Manager in handover process and act as Compiler and Reviewer and Tracker of inspection and testing documentation, and handover documents required for progressive handover. Digitizing quality processes in the Common Data Environments. Performing Quality Inductions, Workshop, Quality Circles, Lessons learnt implementation and workshops, Briefings and / or other relevant forums and events to ensure the compliance of the QA/QC management plan. Maintaining Quality Registers. Maintaining Calibration Registers. Assist the quality manager in his duties. Key Skills, Experience and Qualifications Experience in building relationships with external parties Significant construction technology knowledge and experience A highly capable construction problem solver Detailed knowledge of Health and Safety Legislation Excellent communication skills and ability to interact at a variety of levels within Ferrovial Computer literate CSCS card ISO 9001 Quality Management Systems, Civils, Mechanical and/or Electrical technical specifications and testing standards, calibration, construction materials, good command of Office software, construction laboratory. Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Ferrovial embraces diversity and inclusion and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply.

The Hammersmith Day Nursery and Preschool Nursery Room Leader 40 hours per week Monday - Friday, All year round Salary increase : £34,840 per annum £1,000 Welcome Bonus Tucked just down the driveway of Richford Gate, Off Richford Street, our nursery enjoys a prime location only moments from Hammersmith Grove with quick, easy access to the District and Piccadilly lines at Goldhawk Road and Hammersmith Broadway stations. Convenient bus links and Westfield Shopping Centre are just a short walk away, making commuting convenient for our families and team. Set on the ground floor of a modern development, the nursery offers inspiring learning spaces both indoors and outdoors, including a large garden with exciting climbing frames where children can explore and connect with nature. Inside, bright and spacious rooms provide the perfect environment for children to learn, grow and thrive - while parents love receiving daily updates and photos capturing their child's day of discovery. We are currently seeking a Room Leader to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:30 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: £1,000 Welcome Bonus Referral programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team members's Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Health and Wellbeing Programme: Confidential employee assistance helpline available Development: Tailored learning and development opportunities to support your career growth Excellent Transport Links As Room Leader, you will: Provide stimulating and purposeful experiences, environments and resources to children that are appropriate to their age and stage of development Enhance the all-around daily needs of children, including their physical, intellectual, social and emotional development Assist staff in updating the EyLog system and their child learning journals with the highest quality Promote respect and credibility for this position by leading as a role model with impartiality and consistency Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Maintain accurate records and accounts relating to children and staff on EyMan system and on file Ensure the safety and wellbeing of every child, staff, parent and visitor always Understand and ensure that the requirements of the statutory framework for the EYFS are met Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. As Room Leader, you will need: Full and relevant Level 3 in Childcare qualification - Essential Over 1 year's experience working in Early Years - Essential Over 6 months' experience working in a senior position - Desirable Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential Fluent in written and spoken English - Essential We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Hammersmith Day Nursery is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

Supply and Inventory Planner We're Nichols - the home of Vimto, and there is no other business quite like ours! We have been making life taste better since 1908. Every day here is bursting with flavour - from the loved brands we're proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams. As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories - so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK's leading food manufacturers to provide a truly unique range of products that everyone loves. At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who've always got your back, its work that feels as good as it tastes! We take a refreshingly agile approach to how we work, combining the energy of being together in the office with the flexibility of working from home. You'll be office-based three days a week, with core hours designed to help you balance work and home life. Nichols is where serious fun meets real opportunities - and where work tastes better. About the Opportunity The Supply and Inventory Planner is responsible for short to long terms supply plans, working collaboratively with internal and external operational teams whilst minimising costs and maintaining inventory to maximise availability. The Role Will Include Develop and maintain a comprehensive supply plan for our products across the network using SAP IBP. Plan and execute inventory replenishment to meet availability and service level targets whilst controlling costs. Monitor inventory performance, including stock turns, fill rate and aging inventory. Collaborate with Procurement, Co Manufacturers and demand planning team. Raise purchase orders for inbound deliveries and communicate all transport requirements to the 3PL's including tracking the 3PL performance. Represent supply team/copackers/supply chain in different meetings across the business. Own NPI projects delivery - This will include tracking supply chain elements of product launches & delists, managing existing product run out as well as communicating impacts to the business before and after the event. Identify risks in supply or demand and implement mitigations plans to avoid out of stocks. Analyse data to recommend improvements in planning processes, safety stock levels and reorder strategies. Support and maintain Master Data in S4 Hana/IBP. Develop current ways of working and implement new processes across the Supply function whilst supporting S&OP Manager and Supply Team Leader with monthly cycle. About You To make a splash in this role you will bring‿. Experience of working within a Supply or Production Planning in FMCG environment. Strong working knowledge of multi-site planning. Good organisational and problem-solving skills. Excellent data skills - including skills using office 365 and ERP system for reviewing large amounts of data. Professional approach to any situation, highly motivated for delivering best possible customer experience with excellent communication skills. Highly analytical. Ability to review processes and to propose better ways of working. Influential characteristics with the ability to challenge the norm. Continuous improvement mindset. Full clean UK driving license. Benefits of Working with Us No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you: 25 days holiday (with opportunity to buy extra every year) Annual Bonus Save as you Earn Share Scheme Option to join our private medical cover scheme Enhanced Primary Carers leave and sick pay And Let's Not Forget the Perks We are also proud to offer: Holiday home stay Your birthday off work Free on site parking 1 day a year off work to volunteer in the community (you choose when and where) Help yourself to our drinks when at one of our sites Staff shop with discounts on our products Apply now if you want a taste of a new career and join Nichols - Where work tastes better. We are committed to building an inclusive workplace where everyone feels valued and supported. We believe diverse teams perform at their best, and we welcome people with different backgrounds, life experiences, perspectives and ways of thinking. Our standard recruitment process for short listed candidates typically includes an initial call with our Talent Advisor, followed by a first stage interview via Microsoft Teams and second stage interviews face to face. If you require any reasonable adjustments to be made during the recruitment process please feel free to contact us. Any job offer is subject to an individual's Right to Work in the UK. Unfortunately, we are unable to sponsor visas.

Jigsaw Pinner Nursery Room Leader Salary £30,500 Per Annum 40 hours per week all year round Monday to Friday. Jigsaw Pinner Day Nursery is a warm and welcoming setting located within the Pinner Free Church, just a short walk from Pinner Memorial Park and the West House & Health Robinson Museum. Its prime location makes it easy to find and access. We are currently seeking a dedicated Nursery Room Leader to join our team at Jigsaw Nursery School Pinner. Established in 1994 and recently acquired by Family First Day Nurseries, we are looking for someone passionate about early years education to help us continue delivering excellent care. If you're ready to make a difference in the lives of young children and be part of a supportive team, we'd love to hear from you! Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Employee Childcare Discounts: 75% off nursery fees for our team members's Referral Programme: Refer a friend and earn up-to £750 Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Health and Wellbeing: Confidential employee assistance helpline available Career Development: Tailored learning and development opportunities to support your career growth Transport Links As Room Leader, you will: Provide stimulating and purposeful experiences, environments, and resources to children, that are appropriate to their age and stage of development. Enhance the all-around daily needs of children, including their physical, intellectual, social, and emotional development. Assist staff in updating the EyLog system and their child learning journals with the highest quality. Promote respect and credibility for this position by leading as a role model with impartiality and consistency. Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Ensure the safety and wellbeing of every child, staff, parent and visitor always. Understand and ensure that the requirements of the statutory framework for the EYFS are met. Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. As Room Leader, you will need: Full and relevant Level 3 in Childcare qualification - Essential. Over 1 years' experience working in Early Years - Essential. Over 6 months' experience working in a senior position - Desirable. Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable. Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential. Fluent in written and spoken English - Essential. We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Ji gsaw Pinner is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

# If you are a current Fanshawe College employee, . Do not apply on the external career page. Working at Fanshawe College Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required. Posting Closing Date: April 8, 2026 Campus Location: London, ON Department: AVI2 Norton Wolf School of Aviation and Aerospace Technology JM Employment Group: Academic Pay Details: $97.25 - $168.70 Hourly Worker Sub-Type: Fixed term (Fixed Term) Time Type: Part time Remote Type: In-Person Contract End Date: December 28, 2026 Hours of Work per Week: 12 Job Description: Note : This is a part-time Faculty position ( up to 18 hours per week ) that aims to start September 7, 2026 and continue up to December 2026, with possibility of future contract for the next academic term. Note: If offered 1 - 6 (Part-time), or 13+ (Sessional) hours of teaching, rate of pay is $103.77. If offered 7 - 12 hours (Partial Load) of teaching, rate of pay is according to the Collective Agreement Note: This is a call for applications on a confidential academic program that will be released to candidates upon hire. Hiring is conditional upon the approval of this program. Duties: Reporting to the Program Liaison, part-time Professors are responsible for teaching courses within the Faculty of Science, Trades, Technology, and Design for Aviation Technician - Aircraft Maintenance, Aviation Technician - Avionics Maintenance, and Aircraft Structural Repair Technician. Hired part-time faculty should develop an effective learning environment for students. Specific Qualifications: 1. Holds a college diploma or certificate in an AME program in CanadaORHas equivalent RCAF aircraft maintenance education and training. Equivalent education and training is defined as obtaining Level-A signing authority as an AVN Tech on any RCAF aircraft fleet. This is to be confirmed via a Letter of attestation which must include at minimum:• Issued within the last 2 years from bid closing date• Dated• Dates of military service MM/YY - MM/YY• Date that resource obtained Level-A signing authority• Aircraft types the resource was authorized to work on as a Level-A Technician• Dates that the resource was employed as a Level-A Technician (this can include time as a technical instructor) for each aircraft type• Reference who can attest to the resource achieving Level-A signing authority and performing maintenance on RCAF Aircraft as a Level-A Technician. Include name, phone number and email address.2. Has a minimum of 5 years of practical hands-on experience as a licensed AME in Aircraft Maintenance or manufacturing in Civil Aviation in CanadaORHas a minimum of 5 years practical hands-on experience as a Level-A technician for any RCAF aircraft fleet(s).3. Must have recent aircraft maintenance or aircraft maintenance training experience:• Transport Canada approved AMEs - a minimum of 5 of the last 10 years of employment must include maintaining aircraft or aircraft related components in a Transport Canada Approved Maintenance and Repair Organization or employed as an AME instructor in a Transport Canada Approved Training Organization. Employment does not need to be continuous, and employment experience can be a combination of maintenance and training.• RCAF or former RCAF Aircraft Technicians - a minimum of 5 of the last 10 years of employment must include maintaining aircraft or aircraft related components in a DND Approved Maintenance Organization or employed as an aircraft technician instructor in an RCAF Training Establishment (e.g., CFSATE or a 400 series RCAF Operational Training Unit). Employment does not need to be continuous, and employment experience can be a combination of maintenance and training. General Qualifications: • Combination of excellent leadership and teaching skills with a strong commitment to academic excellence and student success• Excellent communicator with a strong commitment to student access• Prior instructional experience is an asset• Strong interpersonal skills• Ability to relate effectively to a wide variety of learners• Strong technical/computer skills and familiarity with educational technologies are required• Experience in formal teaching positions (i.e. Clinical instructors, teaching assistants, classroom leadership, etc.) an asset• Proven ability to work in a team environment• Related industry work experience, previous college teaching experience and knowledge of curriculum design and student evaluations are assetsBy applying for this position, you are consenting to Fanshawe College sharing your application with this confidential partner to review your candidacy for the positionsFanshawe College uses Workday to manage recruitment and hiring processes. Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment. Equity, Diversity and Inclusion Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. Accommodation Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant's accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: Land Acknowledgement Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.We thank all applicants for their interest; however, only those chosen for an interview will be contacted. A place where you belong: Embark on a fulfilling career journey with us! We're more than a job; at Fanshawe College you become part of a community that values your growth. We are dedicated to nurturing your success with exceptional resources, technology, and professional development. Learn more below and find out why a career at Fanshawe should be part of your future. Fanshawe provides: - Competitive compensation Generous vacation and holiday entitlements- Full-time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 - Jan. 1- Prepaid leave/salary deferral plan- Subsidized maternity and parental leave- Family tuition program- Flexible work policy- Employee and Family Assistance Program- Corporate Discounts through CAUBO Professional Development Education is at the heart of the Fanshawe experience for both students and employees. Organizational Development and Learning provides professional development and training opportunities for employees to grow and develop new skills. Fanshawe also offers: LinkedIn Learning

Employer: Ministry of Justice Location: Pay: £24,549 per year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job Overview of the job This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services. The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided. The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. Summary To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: To be first point of contact for Probation Service and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs as necessary. Through observation and situational awareness to use tact and diplomacy to diffuse potentially violent situations and recognising where additional support is required, be that internal management or external security/policing presence, and to be alert to conversations that might indicate a safeguarding/risk issue and take appropriate remedial action such as emailing the Probation Practitioner and updating Delius. Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager. To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required. To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties. To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained. To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building. Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include: Process and update computer based and manual files and filing systems Use a range of computer software in providing comprehensive administration support Produce a range of documentation and correspondence To access databases for information as necessary and input information as required Scanning and archiving data, some of which is sensitive and highly confidential The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Woodlands Day Nursery and Preschool Nursery Room Leader 40 hours per week Monday - Friday, All year round Salary: £36,670.40 per annum £1,000 joining bonus Nestled in the heart of Oxted, our nursery is truly a home away from home - a warm, welcoming space where children feel safe, valued and inspired every day. Just a 10 minute stroll from Oxted Station and only steps away from St Mary's Primary school, the nursery offers the perfect blend of convenience and calm. Inside, You'll find cosy, nurturing rooms filled with natural light and the gentle buzz of happy exploration, while outside, our inviting play spaces encourage curiosity and confidence to bloom. Its a place where children flourish through care and connection - and where our team is supported to grow, thrive and make a real difference. We are currently seeking a Room Leader to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:00 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: £1,000 Joining Bonus Referral programme: Refer a friend and earn upto £750 Employee Childcare Discounts: 75% off nursery fees for our team member's Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Health and Wellbeing Programme: Confidential employee assistance helpline available Development: Tailored learning and development opportunities to support your career growth Excellent Transport Links As Room Leader, you will: Provide stimulating and purposeful experiences, environments and resources to children, that are appropriate to their age and stage of development Enhance the all-around daily needs of children, including their physical, intellectual, social and emotional development Assist staff in updating the EyLog system and their child learning journals with the highest quality Promote respect and credibility for this position by leading as a role model with impartiality and consistency Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff Maintain accurate records and accounts relating to children and staff on EyMan system and on file Ensure the safety and wellbeing of every child, staff, parent and visitor at all times Understand and ensure that the requirements of the statutory framework for the EYFS are met Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. As Room Leader, you will need: Full and relevant Level 3 in Childcare qualification - Essential Over 1 year's experience working in Early Years - Essential Over 6 months' experience working in a senior position - Desirable Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential Fluent in written and spoken English - Essential We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. The Woodlands Day Nursery and Preschool is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

Operations Manager - Enabling Works Application Deadline: 24 April 2026 Department: Delivery Employment Type: Permanent Location: Milton Keynes Reporting To: Head of Enabling Works Description A little bit about us: East West Rail is a nationally significant railway project which aims to deliver much needed transport connections for the vibrant communities between Oxford, Milton Keynes, Bedford and Cambridge, which blend beautiful landscapes and a rich cultural heritage with globally renowned centres of education, business, technology and an increasingly dynamic business scene. Together these communities contribute around £111 billion to the national economy each year. However, the lack of good East West transport connections makes it harder for residents to make the most of everything the region has to offer. From faster commutes to days out with friends and family, EWR will make it easier to reach the things that matter most, bringing a range of benefits to communities between Oxford and Cambridge, and across the UK more broadly. EWR is also one of the UK's largest infrastructure projects, which the government committed to delivering in full in the Autumn 2024 Budget, and again in the 2025 Spending Review as part of its ambition to unlock the potential of the Oxford to Cambridge Growth Corridor. EWR is being championed by the Government as a key driver to economic growth leading to a potential £78 billion boost to the UK economy: supporting new towns, housing, and regeneration. Role Summary: The Enabling Works Operations Manager will oversee the delivery of intrusive surveys, utilities onsite works and other enabling activities, coordinating on site operations to ensure safe, efficient, and programme aligned delivery. The role supports project development from concept through construction and commissioning, providing operational oversight and assurance of contractor performance as the EWR Co. Client representative. It will require supporting procurement and supplier management, administering NEC ECC contracts, and promoting a strong health and safety culture in line with CDM requirements. The Enabling Works Operations Manager will work closely with project teams, subject matter experts, and contractors to manage delivery constraints such as land access, ecological considerations, and logistics so to maximise the ability of EWR to deliver to cost and schedule. Key Responsibilities Lead, manage and coordinate on site operational teams delivering surveys, utilities and advanced works. Provide client side construction management (advisory/strategy/tactical) experience from concept development, through construction (site supervisory) to commissioning. Monitor on site operational performance against scope, programme and quality requirements. Drive Principal Contractor progress and production rate through ongoing office and site assurance. Input learned experience of supplier procurement, supplier management and construction performance - from initial strategy through to contract administration - which adds value to planned procurement events. Undertake the role of the NEC ECC Supervisor, as required, including monitoring works, verifying compliance with the Works Information/Scope, managing defects processes, and providing site based assurance to the Project Manager. Maintain a strong H&S culture and knowledge of CDM, providing HSS assurance alongside H&S/CDM advisors. Identify operational risks affecting delivery (programme, logistics, land access, safety, ecological etc.) and develop mitigation measures. Provide regular reporting on site progress, risks, and operational performance to the project leadership team. Act as the operational interface between contractors, designers, environmental teams, and project management functions. Skills, Knowledge and Expertise Minimum 10 years experience on infrastructure and construction projects, preferably in the rail industry (desirable not essential). HNC/HND or degree in Civil Engineering, Construction Management, Surveying or related discipline. NEC ECC experience, fulfilling the role of the Supervisor. SMSTS (Site Management Safety Training Scheme) or equivalent site management safety qualification. Benefits Competitive salary that reflects your skills and experience Up to 12 % employer pension contribution to support your future 36 days annual leave (including bank holidays) plus the option to buy up to 2 extra days 2 volunteering days, a chance for you to give back to the community Enhanced family friendly policies to support you and your loved ones Life assurance (4x your annual salary) for peace of mind Employee Assistance Programme for confidential support when you need it Access to Perkbox for a wide range of discounts and wellbeing benefits Recognition programme, including on the spot and annual awards Advanced learning and development opportunities to help you grow. Diversity and Inclusion At East West Railway Company, we're committed to building an inclusive railway for all. We believe that to do that, we must nurture a diverse team that represents the UK communities that we impact. Our approach is simple - to create an environment where everyone is welcome and able to be themselves. We celebrate diversity and are proud to be an equal opportunity employer. We encourage applications from all backgrounds and experiences.

Experienced GP Receptionist required for busy GP Surgery 30 hours per week Flexibility is required during core working hours Mon- Fri hrs. Purpose built modern premises with on-site parking & easy access to public transport Full clinical team support Experience of EMIS Web preferred Interviews are planned for Weds 15th April 2026. Main duties of the job Pleasant telephone manner with patience Used to dealing with the general public face to face and by telephone Dealing with appointments for various clinicians Able to work under pressure Able to multi task About us Stonyhill Medical Practice has 6 GP Partners, 2 Salaried GP's & clinical support from:- Advanced Nurse Practitioners Advanced Paramedic Practitioners Practice Nurses & Health Care Assistant + a team of 9 Receptionists & Secretaries and Admin support Job responsibilities StonyhillMedical Practice JOB TITLE: RECEPTIONIST/ADMINISTRATION CLERK REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER HOURS: XX hours per week Job Summary: Thepurpose of the role is to: Offer general assistance to the Public and Practice team. Projecting a positive andfriendly image to patients and other visitors, either in person or via thetelephone. Receive, assist, and direct patients in accessing the appropriateservice or healthcare professional in a courteous, efficient, and effective way. Undertake a variety of administrative duties to assist in the smoothrunning of the Practice including the provision of clerical support to clinicalstaff and other members of the Practice Team. Facilitate effective communication between patients, members the PrimaryHealth Care Team, Secondary Care, and other associated Healthcare Agencies. Duties andResponsibilities: Theduties and responsibilities to be undertaken by members of the Practiceadministration team may include any or all the items in the following list. Duties may be varied from time to time underthe direction of Reception Manager/Practice Manager, dependent on current andevolving Practice workload and staffing levels: Opening up/locking-up of Practice premises and maintaining securityin accordance with Practice protocols. Processing personal and telephone requests for appointments,visits and telephone consultations and ensuring callers are directed tothe appropriate healthcare professional. Processing and distributing incoming and outgoing mail. Taking messages and passing on information. Tasking queries to the relevant clinician. Filing and retrieving paperwork. Processing repeat prescriptions in accordance with Practiceguidelines. Recording new patients to practice database. Processing Links and Tasks keeping the database tidy and current. Computer data entry/data allocation and collation; processing andrecording information in accordance with Practice procedures. Initiating contact with and responding to requests from patients,other team members and associated healthcare agencies and providers. Providing clerical assistance to Practice and Trust staff asrequired from time to time, including word/data processing, filing,photocopying, scanning and data input. Keeping the reception area, noticeboards, and leaflet dispenserstidy and free from obstructions and clutter. Confidentiality: While seeking treatment, patients entrust us with, or allow us togather, sensitive information in relation to their health and othermatters. They do so in confidenceand have the right to expect that staff will respect their privacy and actappropriately. In the performance of the duties outlined in this Job Description,the post-holder may have access to confidential information relating topatients and their carers, Practice staff and other healthcareworkers. They may also have accessto information relating to the Practice as a business organisation.All such information from any source is to be regarded as strictlyconfidential. Informationrelating to patients, carers, colleagues, other healthcare workers or thebusiness of the Practice may only be divulged to authorised persons inaccordance with the Practice policies and procedures relating to confidentialityand the protection of personal and sensitive data. Health & Safety: The post-holder will assist inpromoting and maintaining their own and others health, safety and security asdefined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according toPractice guidelines. Identifying the risks involved in work activities and undertakingsuch activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining workareas in a tidy and safe way and free from hazards. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients,carers, and colleagues, to include: Acting in a way thatrecognizes the importance of peoples rights, interpreting them in a waythat is consistent with Practice procedures and policies, and currentlegislation. Respecting theprivacy, dignity, needs and beliefs of patients, carers, and colleagues. Behaving in a mannerwhich is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights. Personal/Professional Development: Thepost-holder will participate in any training programme implemented by thePractice as part of this employment, such training to include: Participation in anannual individual performance review (Appraisal), including takingresponsibility for maintaining a record of own personal and/orprofessional development. Taking responsibilityfor own development, learning and performance and demonstrating skills andactivities to others who are undertaking similar work. Development by thePractice in any other duties as required by the practice. Quality: Thepost-holder will strive to maintain quality within the Practice, and will: Alert other teammembers to issues of quality and risk. Assess ownperformance and take accountability for own actions, either directly or undersupervision. Contribute to theeffectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance. Work effectively withindividuals in other agencies to meet patients needs. Effectively manageown time, workload, and resources. Communication: The post-holder shouldrecognize the importance of effective communication within the team and willstrive to: Communicateeffectively with other team members. Communicate effectivelywith patients and carers. Recognize peoplesneeds for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: Thepost-holder will: Apply Practicepolicies, standards, and guidance. Discuss with othermembers of the team how the policies, standards and guidelines will affectown work. Participate in auditwhere appropriate. Person Specification Experience Experience of working in a GP Practice Knowledge Good interpersonal skills Caring Able to work under pressure Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Dedicated Lifestyle Manager - Arabic Speaking United Kingdom Description To complement the team in the United Kingdom, they are looking for an Arabic-speaking Dedicated Lifestyle Manager in the area of Luxury Lifestyle Management. The global leader in lifestyle and travel services. Since 1998, their personalized, world-class and expert service has enabled world-renowned companies to achieve maximum customer satisfaction and retention. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations in major financial capitals worldwide. Overview of responsibilities: Advise our premium customers - on the phone and by email in Arabic and English . Process customer requests from the preparation of the offer to the billing of individual trips as well as in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing etc. Make reservations with restaurants, airlines, hotels, and destination agencies. Prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing. Proactively inform and inspire customers about exclusive promotions and events, ensuring they benefit from unique opportunities. Requirements Your Profile: You have excellent language skills in professional Arabic and English , in written and spoken (C2 according to The Common European Framework). Have completed tertiary qualification or equivalent training, ideally in the field of tourism. Have several years of professional experience in the travel industry, a tour operator or in a travel agency, or at least 3 years of professional experience in luxury concierge, hospitality or high-end customer service. Have GDS knowledge (preferably Amadeus) and excellent destination knowledge. Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture. Are service-oriented, flexible and able to work under pressure. Have a positive attitude and identify with the company values. Have excellent communication skills. Value exceptional service and live by this motto. Are available on a full-time basis (40hrs per week). Guidelines for Hybrid/Home Office option: Located in Kingdom. Please note that if you live within a commutable distance of the office, you will have the opportunity to work in a hybrid model at least 3x per week in the office. A secure home office at your confirmed address, free from background noise or other distractions. You must meet their minimum internet speeds if you want to work remotely / in their hybrid model and this will be checked during the recruitment process and again when you join. They also have a great office that you can work from as an alternative. Benefits Their people are at the heart of the business, and they have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where they celebrate those who have gone that extra mile in their role. They also encourage all their staff to incorporate their aspirations and interests into their career at the company and they are there every step of the way to support development. Rewards designed around you: Hybrid working. You can combine working from home and working from the office. If you don t live near the office, then they are open to fully remote working options too. Paid time away from work. Their employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Loyalty Rewards program which includes a bonus and gift to say thank you for being part of the team. Remote Working Holidays - possibilities to Travel and Work anywhere in the world! Employee Discounts. Access to lots of great travel and entertainment discounts as our clients members would! Be part of our global, dynamic, and inclusive Team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Who They Are A global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Their clients and colleagues are the corner stones of what we do, and we serve High-Net Worth (HNW) and UHNW clients with their requests for leisure travel. The goal is simple, to become the most trusted service business in the world. They deliver their service through a combination of proprietary, unique technology-enabled platform and the expertise of their highly trained lifestyle managers. The company is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, our client joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. Commitment to Diversity Our client collects and processes personal data in accordance with applicable data protection laws.

Woodlands Day Nursery and Preschool Nursery Room Leader 40 hours per week Monday - Friday, All year round Salary: £36,670.40 per annum £1,000 joining bonus Nestled in the heart of Oxted, our nursery is truly a home away from home - a warm, welcoming space where children feel safe, valued and inspired every day. Just a 10 minute stroll from Oxted Station and only steps away from St Mary's Primary school, the nursery offers the perfect blend of convenience and calm. Inside, You'll find cosy, nurturing rooms filled with natural light and the gentle buzz of happy exploration, while outside, our inviting play spaces encourage curiosity and confidence to bloom. Its a place where children flourish through care and connection - and where our team is supported to grow, thrive and make a real difference. We are currently seeking a Room Leader to join our team. This full-time role requires working 40 hours per week, with shifts between 7:30 am and 6:00 pm. The ideal candidate will hold a full and relevant Level 3 qualification. Please note, this is a year-round position, as the nursery operates throughout the year and is not term-time only. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: £1,000 Joining Bonus Referral programme: Refer a friend and earn upto £750 Employee Childcare Discounts: 75% off nursery fees for our team member's Annual Leave: Starting at 24 days, plus a paid day off for your birthday and bank holidays Health and Wellbeing Programme: Confidential employee assistance helpline available Development: Tailored learning and development opportunities to support your career growth Excellent Transport Links As Room Leader, you will: Provide stimulating and purposeful experiences, environments and resources to children, that are appropriate to their age and stage of development Enhance the all-around daily needs of children, including their physical, intellectual, social and emotional development Assist staff in updating the EyLog system and their child learning journals with the highest quality Promote respect and credibility for this position by leading as a role model with impartiality and consistency Assist with embedding an effective key person approach to enable children to form secure attachments and identify training or development needs for staff Maintain accurate records and accounts relating to children and staff on EyMan system and on file Ensure the safety and wellbeing of every child, staff, parent and visitor at all times Understand and ensure that the requirements of the statutory framework for the EYFS are met Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. As Room Leader, you will need: Full and relevant Level 3 in Childcare qualification - Essential Over 1 year's experience working in Early Years - Essential Over 6 months' experience working in a senior position - Desirable Sound knowledge of Ofsted expectations to achieve a Good or Outstanding rating - Desirable Knowledge of the statutory framework for the EYFS and regulatory requirements - Essential Fluent in written and spoken English - Essential We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. The Woodlands Day Nursery and Preschool is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.

We are seeking to recruit enthusiastic and highly motivated receptionists to join our Administration team. 2 x 15 hour posts (including weekend working) with possible additional hours available, based at Burnham on Sea War Memorial Hospital, you will be required to work flexibly and provide administration support and assistance to other departments and across local cluster hospitals in urgent situations at the direction of the Matron, Ward Manager and Team Leader. Full training for the post, and a uniform will be provided. If you require further information please contact Donna Morgan, Senior Hospital Administrator Main duties of the job Main Duties You must have previous experience as a receptionist, possess excellent customer service, administrative and IT skills. We require a conscientious candidate who can cope with pressure, eager to learn and have good communication and interpersonal skills with the ability to provide a friendly and efficient front desk service. An outgoing personality, approachability and a professional demeanour will be required as you will be the initial point of contact for our patients and visitors. Please refer to Job description attached for further information on this post and advert requirements. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breath taking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications QUALIFICATIONS & TRAINING Business & Administration/Customer Service Level 2 qualification or equivalent experience in working in administration or prepared to undertake within agree time scale. Evidence of administrative knowledge and skills equivalent to level of qualification. Good general standard of education to GCSE level 4 or equivalent. Knowledge in all clinical computer systems used within the role. Experience Previous administrative experience and working as part of a team. Previous experience of working face to face with the public in a busy environment, preferably frontline Health Care Sector administrative experience Additional Criteria SKILLS & ABILITIES Excellent interpersonal skills and abilities to communicate at all levels. Excellent telephone manner. Accuracy and attention to detail. High standard of written communication skills with the ability to use e mail and internet. COMMUNICATION SKILLS Evidence of a good standard of Literacy / English language skills PLANNING & ORGANISING SKILLS Ability to multi task and quickly reprioritise when necessary. Ability to manage own workload and work to deadlines. Ability to build good working relationships at all levels. Ability to manage challenging situation in line with Trust protocols. PHYSICAL SKILLS OTHER Flexibility to cover annual leave and sickness absence across departments to meet the needs of the service. Car driver with a valid driving license or have access to transport with appropriate business insurance in order to travel to other sites to meet the needs of the service. Smart appearance Confident but calm when under pressure Compassionate Open minded, treats colleagues, patients, carers and relatives with dignity and respect. Intuitive and caring nature. Flexible and adaptable to meet the needs of the patients. Sympathetic and considerate towards patients, carers and relatives. Act in a way that supports equality and diversity. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

SCP 16 £30,518 Hours Per Week: 36 hours Base Location: Guardsman Tony Downes House, Droylsden Assessment Date : W/C 25 th May 2026 Join our front-line team and play a vital role in shaping positive experiences every day, providing trusted support, clear guidance, and a reassuring presence for our members. About GMPF At Greater Manchester Pension Fund (GMPF), we are dedicated to securing the financial well-being of our 436,000 members. Every year, these members entrust us with their contributions, which we strategically invest to provide them with peace of mind for their retirement. In 2024 alone, we paid out over £880 million in benefits, fulfilling our promise to deliver financial security to our members. Our 180 pensions administration colleagues collaborate with over 700 employers, including local authorities across Greater Manchester, the National Probation Service, academy schools, and housing associations. Together, we calculate and deliver pension benefits with precision and care. The Opportunity We're looking for a dedicated and customer focused individual to join our Customer Services team as a Customer Services Officer. In this vital front-line role, you'll be the first point of contact for our members, responding to queries by phone and email with clarity, empathy, and professionalism. You'll play a key part in ensuring our members feel supported and informed, helping us maintain the high standards of service that our members rely on every day. As a Customer Services Officer, you will: Respond to member enquiries: Providing accurate, timely, and empathetic support to members contacting GMPF's helpline via phone and email. You'll help them navigate pension-related queries with confidence and clarity. Offer in person support: Representing GMPF at member surgeries and roadshows, delivering face-to-face guidance with professionalism and empathy. Collaborate effectively: Working closely with your manager and team to deliver an excellent and professional service to all our stakeholders. Contribute as a team player: Demonstrating strong interpersonal skills, managing your time efficiently, and showing a willingness to develop your digital and administrative capabilities. Champion service excellence: Taking pride in delivering a high standard of customer care, identifying opportunities to improve processes and enhancing the member experience. Grow with us: Whether you're early in your career or bringing experience from another sector, you'll be supported to develop your skills and grow within a team that values reliability, respect, and continuous improvement. Why Join GMPF? At GMPF, we value our employees and are proud to offer: Flexible hybrid working arrangements work from home or in our modern, open-plan offices in Droylsden, which feature on-site parking, excellent public transport links, and proximity to the M60 Hybrid flexibility is available after training and demonstration of role competency Generous benefits package automatic enrolment into the Local Government Pension Scheme, offering comprehensive benefits and life cover Excellent leave entitlement starting at 26 days annual leave, plus bank holidays and flexible working hours (flexitime) Training and career development access to ongoing learning and progression opportunities Employee rewards and perks discounts on gym memberships, a cycle-to-work scheme, a car leasing scheme and various health and wellbeing offers This role is employed by Tameside Council. Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria. Our rewards and benefits package can be viewed here If you have the ambition, expertise, and drive to excel in this role, we'd love to hear from you. For an informal discussion about the role, please contact Mark Flannagan, Customer Services Section Manager, on . Please read the attached recruitment guidance document or visit our website careers page for support with your application and interview. The application process will involve both an interview and a task. More details about this will be provided if your application is successful. For more information about GMPF in general please see our website at . Click 'Apply Now' to take the first step towards shaping the future of GMPF and making a difference to the lives of our members. Supporting Documents Customer services officer application notes Customer services officer job description and person specification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).