Digital Marketing Executive-Leading International Events Business Job Sector Marketing / PR / Product Management Contract Type Permanent Location Basic salary of £20k-£22k + bonuses Job Reference MediaIQ-RSMAR18 Leading international events business seeks a Digital Marketing Executive to work on their market leading Oil and Gas portfolio. Are you looking to pursue a career in marketing? Would you like to work for a leading international events business? If so then please read on The Company A leading international event business seeks a Digital Marketing Executive to work within their Oil and Gas portfolio. Our client is one of the most experienced and well respected eventorganisers in the UK having developed an international portfolio of brands across numerous global industries. They offer a fast paced and stimulating environment with superb training and career development opportunities. The Role of Digital Marketing Executive As a Digital Marketing Executive you will engage customers through the use of digital marketing techniques and create a digital experience that surprises and excites customers. You will manage and execute the digital strategy for individual campaigns to support the customer lifecycle. You will be responsible for reporting on web analytics across various marketing campaigns, to spot trends and provide analysis to improve their future performance and ensure the accuracy of content against the target market. You will also manage end to end digital campaigns, updating websites on a daily basis and creating bespoke landing pages while setting up and deploying 4 email campaigns each day, with the end goal of generating leads for the delegate/sponsorship sales teams. Reporting into the Head of Marketing you will produce a monthly digital marketing report monitoring individual website performance whilst making recommendations to improve stats and performance. Requirements for the role of Digital Marketing Executive An understanding of and interest in digital marketing techniques Marketing degree is desirable as is some marketing experience Analytical mindset and able to draw conclusions from data Highly organised Ability to juggle multiple projects Degree educated (2:1 or first degree grade) If you think that you could be the Digital Marketing Executive that we are looking for, please send us your CV and a consultant will be in touch.
Apr 02, 2026
Full time
Digital Marketing Executive-Leading International Events Business Job Sector Marketing / PR / Product Management Contract Type Permanent Location Basic salary of £20k-£22k + bonuses Job Reference MediaIQ-RSMAR18 Leading international events business seeks a Digital Marketing Executive to work on their market leading Oil and Gas portfolio. Are you looking to pursue a career in marketing? Would you like to work for a leading international events business? If so then please read on The Company A leading international event business seeks a Digital Marketing Executive to work within their Oil and Gas portfolio. Our client is one of the most experienced and well respected eventorganisers in the UK having developed an international portfolio of brands across numerous global industries. They offer a fast paced and stimulating environment with superb training and career development opportunities. The Role of Digital Marketing Executive As a Digital Marketing Executive you will engage customers through the use of digital marketing techniques and create a digital experience that surprises and excites customers. You will manage and execute the digital strategy for individual campaigns to support the customer lifecycle. You will be responsible for reporting on web analytics across various marketing campaigns, to spot trends and provide analysis to improve their future performance and ensure the accuracy of content against the target market. You will also manage end to end digital campaigns, updating websites on a daily basis and creating bespoke landing pages while setting up and deploying 4 email campaigns each day, with the end goal of generating leads for the delegate/sponsorship sales teams. Reporting into the Head of Marketing you will produce a monthly digital marketing report monitoring individual website performance whilst making recommendations to improve stats and performance. Requirements for the role of Digital Marketing Executive An understanding of and interest in digital marketing techniques Marketing degree is desirable as is some marketing experience Analytical mindset and able to draw conclusions from data Highly organised Ability to juggle multiple projects Degree educated (2:1 or first degree grade) If you think that you could be the Digital Marketing Executive that we are looking for, please send us your CV and a consultant will be in touch.
Sustainability that means business Who we are: Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future. What we do: Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe. Our people AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity. The Role - Field Service Engineer (Exeter / South West Region) This role involves providing Field Service Maintenance of on-board Hardware for the Bristol and South West Region. Key Responsibilities: Install, commission and test AMCS hardware and software products including all wiring and mechanical work on refuse collection vehicles. Troubleshoot, repair and fully test equipment failures in the field. Deliver a timely response to our customer base. Schedule and perform preventative maintenance procedures. Maintain accurate and up to date records for all work completed. Monitor the performance of equipment in the field, through data reports, to ensure that it meets both Customers and AMCS's minimum requirements. Liaise with customers pro-actively to ensure early detection of any problems. As part of the Installation/Field Service team, actively engage with other team members for effective knowledge transfer to ensure consistent quality. Record and report all service / repair visits correctly using our service ERP system so we can actively meet and / or exceed the expectations of our customers. Responsible for actively reporting and exchanging customer experiences and difficulties where you will also identify opportunities with the associated sales people so we can respond accordingly. Actively report any complaints encountered to the respective service coordinator and/or the field service manager. Accountable for Service parts inventory within the specified territory where you will manage and follow allocated stock inventory in order to maintain a high first time fix rate. What you need to succeed? HNC / HND in a relevant discipline, must be computer literate. Minimum of 1-2 years experience in a Field Service or Engineering role. Good diagnostic and problem solving skills. Have the ability to work on own initiative and to multitask. Must be able to demonstrate a hands-on approach. Mechanical, practical hands on experience would be essential. Strong understanding of customer service. Travel requirements: Travel is an integral part of this role and a full clean driving licence is required. Your : Gain extensive training, guidance, and support. Earn a competitive package with benefits incl. Fuel card/Van and so on. Work in an environment that is truly collaborative, innovative, and supportive. Have a clear pathway for your progression. Make an impact and be part of digital ways to a cleaner world.
Apr 02, 2026
Full time
Sustainability that means business Who we are: Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future. What we do: Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe. Our people AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity. The Role - Field Service Engineer (Exeter / South West Region) This role involves providing Field Service Maintenance of on-board Hardware for the Bristol and South West Region. Key Responsibilities: Install, commission and test AMCS hardware and software products including all wiring and mechanical work on refuse collection vehicles. Troubleshoot, repair and fully test equipment failures in the field. Deliver a timely response to our customer base. Schedule and perform preventative maintenance procedures. Maintain accurate and up to date records for all work completed. Monitor the performance of equipment in the field, through data reports, to ensure that it meets both Customers and AMCS's minimum requirements. Liaise with customers pro-actively to ensure early detection of any problems. As part of the Installation/Field Service team, actively engage with other team members for effective knowledge transfer to ensure consistent quality. Record and report all service / repair visits correctly using our service ERP system so we can actively meet and / or exceed the expectations of our customers. Responsible for actively reporting and exchanging customer experiences and difficulties where you will also identify opportunities with the associated sales people so we can respond accordingly. Actively report any complaints encountered to the respective service coordinator and/or the field service manager. Accountable for Service parts inventory within the specified territory where you will manage and follow allocated stock inventory in order to maintain a high first time fix rate. What you need to succeed? HNC / HND in a relevant discipline, must be computer literate. Minimum of 1-2 years experience in a Field Service or Engineering role. Good diagnostic and problem solving skills. Have the ability to work on own initiative and to multitask. Must be able to demonstrate a hands-on approach. Mechanical, practical hands on experience would be essential. Strong understanding of customer service. Travel requirements: Travel is an integral part of this role and a full clean driving licence is required. Your : Gain extensive training, guidance, and support. Earn a competitive package with benefits incl. Fuel card/Van and so on. Work in an environment that is truly collaborative, innovative, and supportive. Have a clear pathway for your progression. Make an impact and be part of digital ways to a cleaner world.
Talent & People About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Talent & People role for someone who wants to build the team and culture of a category-defining company. You'll report directly to the CEO and own how Outpost hires. Initially that means recruiting: sourcing, closing, and building the pipeline of exceptional people who will define the company. Over time, you'll build the broader people function: onboarding, performance, compensation, employee experience, and culture. This might be the most important role at Outpost. We're a small team building something ambitious. Every hire matters. The wrong person slows everyone down. The right person changes what's possible. You'll be the person who makes sure we only hire right people. You're a recruiter who wants to do more. You've seen what great looks like at a fast-scaling company and you want to build that from scratch. You care about culture as much as headcount. You want to own the full people function, not just fill roles. What You'll Get Yes, the work is intense. But in return, you'll shape who Outpost becomes. You'll work directly with the CEO, build the team from 15 people to whatever comes next, and define the culture and people practices that will scale with the company. If you want to build something that matters, this is the seat. What You'll Do Recruiting (Day One) Own the full recruiting process: sourcing, screening, closing Build pipeline for critical roles across engineering, commercial, operations, and legal Partner with hiring managers to define what great looks like for each role Create a candidate experience that reflects who we are Close exceptional candidates in a competitive market People & Culture (Over Time) Build onboarding that gets new hires productive fast Design performance frameworks that reward impact Develop compensation structures that are fair and competitive Create the rituals and practices that define Outpost culture Own employee experience from offer to exit Infrastructure Build the systems and processes that scale with the team Manage tools, contracts, and people admin Ensure compliance across jurisdictions as we grow Create documentation and playbooks for everything people-related Example Projects Hire the next 15 people and build the playbook for how we recruit Source and close a Head of Sales in a competitive market Design the onboarding programme that gets new hires contributing in week one Build the performance review process from scratch Create the compensation framework that lets us compete for top talent Define the cultural rituals that keep the team connected as we scale Build the employer brand that attracts people who belong here What We're Looking For Ideal background: In-house recruiting at a fast-scaling startup or scaleup (Revolut, Monzo, Wise, or similar) Hired across multiple functions: engineering, commercial, operations Seen what good looks like at a company that scaled quickly Bonus: exposure to broader people ops, not just recruiting Signals we care about: You've closed hard-to-get candidates in competitive markets You care about quality over speed. You'd rather wait than hire wrong You think about culture as much as headcount You want to build the people function, not just fill roles You're comfortable with ambiguity. Startups don't come with playbooks You want to own outcomes, not just run process Bias for action. You source, you close, you iterate What this role is not: Not an agency recruiter moving in-house Not someone who only wants to do recruiting forever Not someone who needs a big team or mature process to be effective Not someone who waits to be told what roles to fill Why This Role Is Different Most talent roles are about filling requisitions. This role is about building a company. You'll decide who joins Outpost. You'll shape the culture. You'll build the people function from scratch. Every hire you make will compound into what the company becomes. If you want to build the team behind global commerce infrastructure, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Notion link; Outpost founder: Little Goat Labs Outpost is where the hard problems are. If you want to build the team behind global commerce infrastructure, we'd love to hear from you.
Apr 02, 2026
Full time
Talent & People About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Talent & People role for someone who wants to build the team and culture of a category-defining company. You'll report directly to the CEO and own how Outpost hires. Initially that means recruiting: sourcing, closing, and building the pipeline of exceptional people who will define the company. Over time, you'll build the broader people function: onboarding, performance, compensation, employee experience, and culture. This might be the most important role at Outpost. We're a small team building something ambitious. Every hire matters. The wrong person slows everyone down. The right person changes what's possible. You'll be the person who makes sure we only hire right people. You're a recruiter who wants to do more. You've seen what great looks like at a fast-scaling company and you want to build that from scratch. You care about culture as much as headcount. You want to own the full people function, not just fill roles. What You'll Get Yes, the work is intense. But in return, you'll shape who Outpost becomes. You'll work directly with the CEO, build the team from 15 people to whatever comes next, and define the culture and people practices that will scale with the company. If you want to build something that matters, this is the seat. What You'll Do Recruiting (Day One) Own the full recruiting process: sourcing, screening, closing Build pipeline for critical roles across engineering, commercial, operations, and legal Partner with hiring managers to define what great looks like for each role Create a candidate experience that reflects who we are Close exceptional candidates in a competitive market People & Culture (Over Time) Build onboarding that gets new hires productive fast Design performance frameworks that reward impact Develop compensation structures that are fair and competitive Create the rituals and practices that define Outpost culture Own employee experience from offer to exit Infrastructure Build the systems and processes that scale with the team Manage tools, contracts, and people admin Ensure compliance across jurisdictions as we grow Create documentation and playbooks for everything people-related Example Projects Hire the next 15 people and build the playbook for how we recruit Source and close a Head of Sales in a competitive market Design the onboarding programme that gets new hires contributing in week one Build the performance review process from scratch Create the compensation framework that lets us compete for top talent Define the cultural rituals that keep the team connected as we scale Build the employer brand that attracts people who belong here What We're Looking For Ideal background: In-house recruiting at a fast-scaling startup or scaleup (Revolut, Monzo, Wise, or similar) Hired across multiple functions: engineering, commercial, operations Seen what good looks like at a company that scaled quickly Bonus: exposure to broader people ops, not just recruiting Signals we care about: You've closed hard-to-get candidates in competitive markets You care about quality over speed. You'd rather wait than hire wrong You think about culture as much as headcount You want to build the people function, not just fill roles You're comfortable with ambiguity. Startups don't come with playbooks You want to own outcomes, not just run process Bias for action. You source, you close, you iterate What this role is not: Not an agency recruiter moving in-house Not someone who only wants to do recruiting forever Not someone who needs a big team or mature process to be effective Not someone who waits to be told what roles to fill Why This Role Is Different Most talent roles are about filling requisitions. This role is about building a company. You'll decide who joins Outpost. You'll shape the culture. You'll build the people function from scratch. Every hire you make will compound into what the company becomes. If you want to build the team behind global commerce infrastructure, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Notion link; Outpost founder: Little Goat Labs Outpost is where the hard problems are. If you want to build the team behind global commerce infrastructure, we'd love to hear from you.
Application is now closed for this role, please view other opportunities or submit your CV in the form below to be updated on other similar roles. I am working with a global Thought Leadership agency, looking to hire an Editorial and Content Director on the East Coast. Are you ready to take the lead in spearheading client projects while contributing to team and business strategy? This is an opportunity to join an outstanding team and be at the forefront of creating captivating thought leadership programs while providing expert guidance on content activation strategies. You'll collaborate with a diverse range of clients, ranging from boutique consultancies to Fortune 500 companies. The role will include conducting thorough editorial research, providing strategic advisory and employing innovative tools to deliver authentic and impactful insights. With your expertise in crafting compelling narratives and developing questionnaires, you'll shape thought leadership programs for industry leaders and develop content that resonates with corporate B2B audiences, fostering strong client relationships while also contributing to our own thought leadership initiatives. The successful candidate will: Contribute to shaping the strategic direction of both the Editorial team and the business, ensuring alignment with overarching goals and objectives. Spearhead client projects from an Editorial perspective, creating data-driven thought leadership programs that captivate audiences and help to establish their clients as industry leaders. Demonstrate a deep understanding and knowledge of B2B communications Participate in client meetings, actively engaging with stakeholders to understand their needs and provide expert guidance, ensuring exceptional service delivery. Provide editorial research and advisory, conducting whitespace analysis to identify untapped opportunities and deliver insights to help shape clients' content strategies. Utilize your expertise in building compelling narratives driven by data, while also showcasing your creativity in generating innovative ideas for impactful data visualizations that enhance storytelling. Develop quantitative and qualitative questionnaires that extract valuable insights and align with clients' objectives Advise clients on Editorial best practice for survey development, ensuring that surveys are strategically designed, adhere to best practice, and deliver meaningful data. Employ a variety of cutting-edge tools, tech and sources, including social listening platforms, to conduct meticulous editorial research and fact-checking, ensuring accuracy and quality. Take the lead in client ideation workshops, fostering a collaborative environment where creative ideas are generated, providing valuable insights to drive client success. Conduct interviews with clients and other thought leaders to gather relevant commentary that will add depth and authenticity. Provide expert recommendations on content marketing activation strategies, leveraging your deep understanding of audience engagement and content distribution channels. Managing editorial resource costs, and involvement in price and profit margin discussions. Provide Editorial contributions to Sales, Marketing and PR. Essential requirements: Experience in actively contributing to and shaping strategic initiatives within team and/or business context. Experience in product innovation and/or management. B2B writing experience and in creating compelling B2B thought leadership. Experience in creating - and advising on - thought leadership within a wide range of sectors, including technology, financial services, professional services, energy, healthcare, media and telecoms. Excellent written and oral communication skills. Exceptional analytical skills, with the ability to delve into data sets, extract meaningful insights and skillfully transform them into compelling narratives. Ability to work to different Editorial Style Guidelines, including switching between UK and US English, as required. Ability to pitch ideas effectively and persuasively. Ensuring that all content production and related activities are consistently of the highest quality. Attention to detail. Excellent stakeholder management skills. Excellent time management and organizational skills, with the ability to meet deadlines. Ability to work as a creative and adaptable team member and collaborate closely with colleagues and clients across the globe. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You can access our Diversity and Inclusion Policy here. Please click here to find out more about Hanson Search.
Apr 02, 2026
Full time
Application is now closed for this role, please view other opportunities or submit your CV in the form below to be updated on other similar roles. I am working with a global Thought Leadership agency, looking to hire an Editorial and Content Director on the East Coast. Are you ready to take the lead in spearheading client projects while contributing to team and business strategy? This is an opportunity to join an outstanding team and be at the forefront of creating captivating thought leadership programs while providing expert guidance on content activation strategies. You'll collaborate with a diverse range of clients, ranging from boutique consultancies to Fortune 500 companies. The role will include conducting thorough editorial research, providing strategic advisory and employing innovative tools to deliver authentic and impactful insights. With your expertise in crafting compelling narratives and developing questionnaires, you'll shape thought leadership programs for industry leaders and develop content that resonates with corporate B2B audiences, fostering strong client relationships while also contributing to our own thought leadership initiatives. The successful candidate will: Contribute to shaping the strategic direction of both the Editorial team and the business, ensuring alignment with overarching goals and objectives. Spearhead client projects from an Editorial perspective, creating data-driven thought leadership programs that captivate audiences and help to establish their clients as industry leaders. Demonstrate a deep understanding and knowledge of B2B communications Participate in client meetings, actively engaging with stakeholders to understand their needs and provide expert guidance, ensuring exceptional service delivery. Provide editorial research and advisory, conducting whitespace analysis to identify untapped opportunities and deliver insights to help shape clients' content strategies. Utilize your expertise in building compelling narratives driven by data, while also showcasing your creativity in generating innovative ideas for impactful data visualizations that enhance storytelling. Develop quantitative and qualitative questionnaires that extract valuable insights and align with clients' objectives Advise clients on Editorial best practice for survey development, ensuring that surveys are strategically designed, adhere to best practice, and deliver meaningful data. Employ a variety of cutting-edge tools, tech and sources, including social listening platforms, to conduct meticulous editorial research and fact-checking, ensuring accuracy and quality. Take the lead in client ideation workshops, fostering a collaborative environment where creative ideas are generated, providing valuable insights to drive client success. Conduct interviews with clients and other thought leaders to gather relevant commentary that will add depth and authenticity. Provide expert recommendations on content marketing activation strategies, leveraging your deep understanding of audience engagement and content distribution channels. Managing editorial resource costs, and involvement in price and profit margin discussions. Provide Editorial contributions to Sales, Marketing and PR. Essential requirements: Experience in actively contributing to and shaping strategic initiatives within team and/or business context. Experience in product innovation and/or management. B2B writing experience and in creating compelling B2B thought leadership. Experience in creating - and advising on - thought leadership within a wide range of sectors, including technology, financial services, professional services, energy, healthcare, media and telecoms. Excellent written and oral communication skills. Exceptional analytical skills, with the ability to delve into data sets, extract meaningful insights and skillfully transform them into compelling narratives. Ability to work to different Editorial Style Guidelines, including switching between UK and US English, as required. Ability to pitch ideas effectively and persuasively. Ensuring that all content production and related activities are consistently of the highest quality. Attention to detail. Excellent stakeholder management skills. Excellent time management and organizational skills, with the ability to meet deadlines. Ability to work as a creative and adaptable team member and collaborate closely with colleagues and clients across the globe. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You can access our Diversity and Inclusion Policy here. Please click here to find out more about Hanson Search.
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
Apr 02, 2026
Full time
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
Computacenter AG & Co. oHG
Birmingham, Staffordshire
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Apr 02, 2026
Full time
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Adams Morey are seeking an experienced and motivated Depot Manager to lead our Roche depot. This is a key leadership position responsible for the overall performance of the depot, ensuring operational efficiency, excellent customer service and strong financial performance. The successful candidate will manage daily depot operations, lead and develop the team, and ensure the depot consistently delivers against performance targets while maintaining the highest standards of safety and compliance. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times. Salary: Negotiable - to be discussed at interview stage Hours: Monday to Friday, 08.30am to 5.30pm, i.e. 42.5 hours per week. Key Responsibilities Oversee the day-to-day operations of the Roche depot, including workshop, workshop part sales and service departments. Lead, motivate and develop depot staff to achieve operational and customer service excellence. Ensure financial targets, budgets and KPIs are achieved and monitored. Maintain high standards of health, safety and compliance across all operations. Build and maintain strong relationships with customers and key stakeholders. Identify opportunities to improve efficiency, productivity and profitability. Work closely with senior management to implement company strategies and initiatives. Ideally we are looking for Proven experience in a depot, branch or operations management role (commercial vehicle preferred). Strong leadership and people management skills. Commercially aware with experience managing budgets and performance targets. Excellent communication and organisational skills. Customer-focused with the ability to build lasting business relationships. Knowledge of workshop/service operations is advantageous. In return we'll offer 30 days holidays including 8 bank holidays Company sick pay, that increases with length of service up to 13 weeks Company pension with the option to salary sacrifice Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot Genuine career development and pathways with DAF Academy Award winning apprenticeship program Employee Assistance program Cycle to work scheme My Staff shop - access to hundreds of discounts Quarterly More Awards recognition scheme Free eye test vouchers for DSE users Free mortgage advice through a trusted partner Qualified mental health first aiders On-site trainer for HGV and many other courses Who we are Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Apr 02, 2026
Full time
Adams Morey are seeking an experienced and motivated Depot Manager to lead our Roche depot. This is a key leadership position responsible for the overall performance of the depot, ensuring operational efficiency, excellent customer service and strong financial performance. The successful candidate will manage daily depot operations, lead and develop the team, and ensure the depot consistently delivers against performance targets while maintaining the highest standards of safety and compliance. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times. Salary: Negotiable - to be discussed at interview stage Hours: Monday to Friday, 08.30am to 5.30pm, i.e. 42.5 hours per week. Key Responsibilities Oversee the day-to-day operations of the Roche depot, including workshop, workshop part sales and service departments. Lead, motivate and develop depot staff to achieve operational and customer service excellence. Ensure financial targets, budgets and KPIs are achieved and monitored. Maintain high standards of health, safety and compliance across all operations. Build and maintain strong relationships with customers and key stakeholders. Identify opportunities to improve efficiency, productivity and profitability. Work closely with senior management to implement company strategies and initiatives. Ideally we are looking for Proven experience in a depot, branch or operations management role (commercial vehicle preferred). Strong leadership and people management skills. Commercially aware with experience managing budgets and performance targets. Excellent communication and organisational skills. Customer-focused with the ability to build lasting business relationships. Knowledge of workshop/service operations is advantageous. In return we'll offer 30 days holidays including 8 bank holidays Company sick pay, that increases with length of service up to 13 weeks Company pension with the option to salary sacrifice Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot Genuine career development and pathways with DAF Academy Award winning apprenticeship program Employee Assistance program Cycle to work scheme My Staff shop - access to hundreds of discounts Quarterly More Awards recognition scheme Free eye test vouchers for DSE users Free mortgage advice through a trusted partner Qualified mental health first aiders On-site trainer for HGV and many other courses Who we are Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Conveyancing Fee Earner / Solicitor - Carlisle A highly reputable, multi-service law firm is looking to recruit a Conveyancing Fee Earner to join its well-structured Property team in Carlisle. This is a great opportunity to join a firm with strong internal support, allowing you to focus on quality fee-earning work. The Role: Manage a residential conveyancing caseload (Sales & Purchases) Handle Freehold & Leasehold matters Carry out title checks, reports on title and deal with enquiries Manage the process from inception to completion The Package: £35,000 - £45,000 DOE Bonus structure - up to £10,000 per annum 25 days holiday + bank holidays Hybrid working Support from a new business & post-completion team Dedicated Paralegal - 1 paralegal supporting 2 fee earners LEAP case management system Dog-friendly office The Candidate: Solicitor, CILEX or CLC qualified or experienced fee earner Able to manage files independently including Freehold, Leasehold, Sale, Purchase, New Build etc. Strong technical and organisational skills For a confidential chat, contact Nathaniel Jones who heads up the legal division at SJC Partners.
Apr 02, 2026
Full time
Conveyancing Fee Earner / Solicitor - Carlisle A highly reputable, multi-service law firm is looking to recruit a Conveyancing Fee Earner to join its well-structured Property team in Carlisle. This is a great opportunity to join a firm with strong internal support, allowing you to focus on quality fee-earning work. The Role: Manage a residential conveyancing caseload (Sales & Purchases) Handle Freehold & Leasehold matters Carry out title checks, reports on title and deal with enquiries Manage the process from inception to completion The Package: £35,000 - £45,000 DOE Bonus structure - up to £10,000 per annum 25 days holiday + bank holidays Hybrid working Support from a new business & post-completion team Dedicated Paralegal - 1 paralegal supporting 2 fee earners LEAP case management system Dog-friendly office The Candidate: Solicitor, CILEX or CLC qualified or experienced fee earner Able to manage files independently including Freehold, Leasehold, Sale, Purchase, New Build etc. Strong technical and organisational skills For a confidential chat, contact Nathaniel Jones who heads up the legal division at SJC Partners.
Portfolio Procurement has been engaged by our leading Hertfordshire based client to recruit for a Supply Chain Coordinator. Key Job Duties: Processing International purchase orders, deliveries, shipments, and invoices for global customers. Liaising with customers and suppliers globally and raising orders with factories in the Far East and Europe. Liaising with shipping agents to get competitive prices for freight and arranging paperwork for customs clearance. Analysing stock holding and customer sales. Keeping supply procedures up to date. Cover for other members of the Supply Chain team, reporting to the Head of Supply & Operations. Other administrative tasks as necessary according to the needs of the business Skills/experience required: Previous experience in a supply chain role is needed, including the understanding of different shipment incoterms Understanding of the order, delivery, and invoice processes for a supplier Advanced Excel skills Excellent multi-tasking skills Analytical ability Organised and able to maintain accurate records Excellent attention to detail Strong verbal and written communication skills Productive and proactive 50934DH INPRO The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 01, 2026
Full time
Portfolio Procurement has been engaged by our leading Hertfordshire based client to recruit for a Supply Chain Coordinator. Key Job Duties: Processing International purchase orders, deliveries, shipments, and invoices for global customers. Liaising with customers and suppliers globally and raising orders with factories in the Far East and Europe. Liaising with shipping agents to get competitive prices for freight and arranging paperwork for customs clearance. Analysing stock holding and customer sales. Keeping supply procedures up to date. Cover for other members of the Supply Chain team, reporting to the Head of Supply & Operations. Other administrative tasks as necessary according to the needs of the business Skills/experience required: Previous experience in a supply chain role is needed, including the understanding of different shipment incoterms Understanding of the order, delivery, and invoice processes for a supplier Advanced Excel skills Excellent multi-tasking skills Analytical ability Organised and able to maintain accurate records Excellent attention to detail Strong verbal and written communication skills Productive and proactive 50934DH INPRO The Portfolio Group are acting on behalf of our client in recruiting for this position.
An exciting opportunity to join an industry-leading company in the nonprofit software market! At Enthuse, we're on a mission to transform digital fundraising by building the technology that empowers great causes. Our donations, event registration, and fundraising platform helps thousands of charities raise millions. Launched in 2012, we've come a long way - we've grown the team to over 70 people and now serve thousands of charities. Enthuse is headquartered in London, with operations in Northern Ireland and the Republic of Ireland. What's more, Enthuse is the official online fundraising partner for London Marathon Events and The Great Run Company. Reporting to the People Operations Manager, you'll be critical to enabling an engaging workplace environment and ensuring our people have the structure and support they need during a period of organisational transition. And create a real impact. How you'll contribute Office & Operations Day-to-day support for staff queries and operational requests. Managing office supplies, equipment and replacements. Supporting tech and IT queries as a second point of contact where needed. Booking meetings, travel and accommodation. Liaising with building management and reception. Managing post, storage and general office upkeep. Supporting office moves or workspace changes where required. Employee Experience & Culture Running employee recognition programmes (Star Enthusiast, People's Choice, Employee of the Year). Managing anniversary vouchers and quarterly remote vouchers. Coordinating match funding (up to £200 per employee per year). Supporting sales incentives and reward purchases. Organising company socials, quarterly events, Mission Day and celebrations. Supporting our mentoring scheme and other employee programmes. Managing maternity/paternity and wellbeing gifts. People Operations Support Coordinating onboarding (systems access, induction, welcome packs, equipment, meet-the-team sessions). Managing offboarding (access removal, equipment return, farewell communications). Maintaining employee records in BambooHR. Supporting right-to-work documentation and HR compliance checks. Managing holiday carry over and buy back processes. Keeping policies and internal documentation up to date. Supporting Finance with inbound Gift Aid letters and related admin. About you You have experience working as an Office Manager within a fast paced and evolving organisation. You have excellent time management, prioritisation and organisational skills. You're very comfortable and passionate about problem solving, multitasking and taking a hands on approach. You're comfortable with ad hoc tasks. You build strong relationships across teams and are comfortable supporting senior stakeholders. You take pride in creating a positive, inclusive and well organised workplace environment. You remain calm and solutions focused during periods of change. What you'll get A part time salary of £23-25k (3.5 days per week) for the Office Manager role. We celebrate together with an early Friday finish, optional team drinks, team incentives, and a variety of company socials. We believe work life balance matters and have flexible hours, working from home, and support part time work. We believe in giving back and give you one paid day to fundraise for a charity of your choice. Many of our team members also volunteer or are trustees. Holiday allowance: 25 days holiday and bank holidays (33 in total). We increase holidays based on length of service, so for every year you're with us, you'll get an additional day's holiday up to 28 days. We also offer an additional 5 days of unpaid holiday. We want you to travel well with the Cycle to Work scheme and season ticket loan. We will support your journey through our mentor program that offers structured support from senior team members within the business and a strong network of investors and customers. Private health insurance coverage with plenty of benefits through Vitality. Places for Races! As partners of London Marathon Events and Great Run, we get access to a number of participant places for major fundraising events. So if you're a keen runner, swimmer or cyclist - you could be in luck. Come as you are. Love what you do. At Enthuse, we want to create a positive impact on a global scale. And to do that we know that the people at Enthuse have to reflect all global lives and identities. We work flexible hours, we support remote working, and if that doesn't quite work, we'll definitely listen to what will. We're striving to create a place where all feel valued and welcome -and would love to hear how we could do that for you. No matter what your background, identity, or even if your experience doesn't exactly match - we'd love to hear from you!
Apr 01, 2026
Full time
An exciting opportunity to join an industry-leading company in the nonprofit software market! At Enthuse, we're on a mission to transform digital fundraising by building the technology that empowers great causes. Our donations, event registration, and fundraising platform helps thousands of charities raise millions. Launched in 2012, we've come a long way - we've grown the team to over 70 people and now serve thousands of charities. Enthuse is headquartered in London, with operations in Northern Ireland and the Republic of Ireland. What's more, Enthuse is the official online fundraising partner for London Marathon Events and The Great Run Company. Reporting to the People Operations Manager, you'll be critical to enabling an engaging workplace environment and ensuring our people have the structure and support they need during a period of organisational transition. And create a real impact. How you'll contribute Office & Operations Day-to-day support for staff queries and operational requests. Managing office supplies, equipment and replacements. Supporting tech and IT queries as a second point of contact where needed. Booking meetings, travel and accommodation. Liaising with building management and reception. Managing post, storage and general office upkeep. Supporting office moves or workspace changes where required. Employee Experience & Culture Running employee recognition programmes (Star Enthusiast, People's Choice, Employee of the Year). Managing anniversary vouchers and quarterly remote vouchers. Coordinating match funding (up to £200 per employee per year). Supporting sales incentives and reward purchases. Organising company socials, quarterly events, Mission Day and celebrations. Supporting our mentoring scheme and other employee programmes. Managing maternity/paternity and wellbeing gifts. People Operations Support Coordinating onboarding (systems access, induction, welcome packs, equipment, meet-the-team sessions). Managing offboarding (access removal, equipment return, farewell communications). Maintaining employee records in BambooHR. Supporting right-to-work documentation and HR compliance checks. Managing holiday carry over and buy back processes. Keeping policies and internal documentation up to date. Supporting Finance with inbound Gift Aid letters and related admin. About you You have experience working as an Office Manager within a fast paced and evolving organisation. You have excellent time management, prioritisation and organisational skills. You're very comfortable and passionate about problem solving, multitasking and taking a hands on approach. You're comfortable with ad hoc tasks. You build strong relationships across teams and are comfortable supporting senior stakeholders. You take pride in creating a positive, inclusive and well organised workplace environment. You remain calm and solutions focused during periods of change. What you'll get A part time salary of £23-25k (3.5 days per week) for the Office Manager role. We celebrate together with an early Friday finish, optional team drinks, team incentives, and a variety of company socials. We believe work life balance matters and have flexible hours, working from home, and support part time work. We believe in giving back and give you one paid day to fundraise for a charity of your choice. Many of our team members also volunteer or are trustees. Holiday allowance: 25 days holiday and bank holidays (33 in total). We increase holidays based on length of service, so for every year you're with us, you'll get an additional day's holiday up to 28 days. We also offer an additional 5 days of unpaid holiday. We want you to travel well with the Cycle to Work scheme and season ticket loan. We will support your journey through our mentor program that offers structured support from senior team members within the business and a strong network of investors and customers. Private health insurance coverage with plenty of benefits through Vitality. Places for Races! As partners of London Marathon Events and Great Run, we get access to a number of participant places for major fundraising events. So if you're a keen runner, swimmer or cyclist - you could be in luck. Come as you are. Love what you do. At Enthuse, we want to create a positive impact on a global scale. And to do that we know that the people at Enthuse have to reflect all global lives and identities. We work flexible hours, we support remote working, and if that doesn't quite work, we'll definitely listen to what will. We're striving to create a place where all feel valued and welcome -and would love to hear how we could do that for you. No matter what your background, identity, or even if your experience doesn't exactly match - we'd love to hear from you!
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Apr 01, 2026
Full time
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
At Bloor Homes, our Site Managers are extremely important people within our business. Working day-to-day at the 'front line' of construction, they deal with key people from our Head Office, as well as tradespeople and contractors on site. Not only that, but they meet the most important people of all: our customers, as we design, build and hand over their new, dream home. We are now seeking suitable people to join our comprehensive training programme to become a fully qualified Site Manager. You may have a background as a time-served trades professional, or as a project manager in a related area. Or you may just be an ambitious, capable person with a desire to succeed in a successful, people-focused business. We are recruiting for a Trainee Site Manager to join our South West Region, to be based on our sites across Bristol and Gloucestershire. As Trainee Site Manager, you will shadow other roles to gain awareness of all site-based activities, as well as gaining an understanding of the whole housebuilding process. You will play a key role in quality control, health and safety, resource management and staff recruitment on-site. Meeting customers, answering their questions and resolving any problems will be a key part of your job. Ideally, you will have experience in the construction industry, and have the relevant skills and qualifications. And of course you will need effective written and verbal communication skills, plus good time management too. It's a challenging role, and a rewarding one. You'll get a college-based qualification under your belt, and the knowledge and experience to progress within the company and ultimately manage your own site. Main Duties To shadow other site workers to gain an awareness of all site based activities. To complete a period of secondment to other departments such as commercial, design and technical and sales to gain a greater understanding of the whole house building process. To ensure that all houses/flats are produced to a consistently high standard of quality, so as to comply in all respects with specific regulators. To ensure that any customer complaints during the production cycle are promptly and properly investigated and the appropriate action is taken. To ensure that the resources of men and materials at his disposal are properly co-ordinated. To recruit as requested a number of directly employed operatives or labour only sub-contractors as shall be necessary to enable the production objectives of the site. To participate in the selection of labour and materials sub-contractors who will be working on his site and liaising with them throughout. To reasonably check that the setting out and levels of all houses to be constructed on the development accord with the drawings provided or if variances are thought necessary then they are agreed with the engineer/planner/Contracts Manager/Construction Director and adequately recorded. To co-ordinate men and materials to meet the production programme and in particular to maintain the optimum level of materials on site consistent with the labour force being fully and effectively employed and the agreed production programme being met. To monitor the output of all persons working on site and sign off payment for work completed to the required standards of quality. To initiate all inspections by the Local Building Inspector or the NHBC under the Building Regulations and to attend inspections of the site. To supervise and inspect all road and sewer construction on the site. To organise the connection of all services in good time so as not to delay occupations. To carry out pre-completion inspections of houses on the development with the purchasers thereof and to record any outstanding work in writing over the signature of the purchaser. To ensure compliance with all Health and Safety and other relevant legislation and, on the occasion of any visit to the site, to accompany such person in the inspection of the site. To attend and participate fully in such meetings as may be called by or with the support of the Contracts Manager and in particular pre-start meetings and quarterly/monthly Site Managers Meetings To ensure that all reasonable requests from the Company's Sales Staff in connection with the preparation and maintenance of Show Homes are accommodated as soon as possible. To give assistance to the Customer Care Manager for all works necessary in completing maintenance in a professional and efficient manner, strictly adhering to date and appointments agreed by the Customer Care Manager. Attending meetings that may be necessary in the performance of your duties. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time. Essential Skills / Attributes Keen interest within the construction industry. Good problem solving skills with excellent time management. Excellent attention to Detail with a desire to succeed. Company Benefits Company Car Company Phone and Laptop Scottish Widows Pension Scheme 33 days holiday entitlement (including bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) If you feel this vacancy could be your new career path, click 'apply now' to forward an up-to-date copy of your CV. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 01, 2026
Full time
At Bloor Homes, our Site Managers are extremely important people within our business. Working day-to-day at the 'front line' of construction, they deal with key people from our Head Office, as well as tradespeople and contractors on site. Not only that, but they meet the most important people of all: our customers, as we design, build and hand over their new, dream home. We are now seeking suitable people to join our comprehensive training programme to become a fully qualified Site Manager. You may have a background as a time-served trades professional, or as a project manager in a related area. Or you may just be an ambitious, capable person with a desire to succeed in a successful, people-focused business. We are recruiting for a Trainee Site Manager to join our South West Region, to be based on our sites across Bristol and Gloucestershire. As Trainee Site Manager, you will shadow other roles to gain awareness of all site-based activities, as well as gaining an understanding of the whole housebuilding process. You will play a key role in quality control, health and safety, resource management and staff recruitment on-site. Meeting customers, answering their questions and resolving any problems will be a key part of your job. Ideally, you will have experience in the construction industry, and have the relevant skills and qualifications. And of course you will need effective written and verbal communication skills, plus good time management too. It's a challenging role, and a rewarding one. You'll get a college-based qualification under your belt, and the knowledge and experience to progress within the company and ultimately manage your own site. Main Duties To shadow other site workers to gain an awareness of all site based activities. To complete a period of secondment to other departments such as commercial, design and technical and sales to gain a greater understanding of the whole house building process. To ensure that all houses/flats are produced to a consistently high standard of quality, so as to comply in all respects with specific regulators. To ensure that any customer complaints during the production cycle are promptly and properly investigated and the appropriate action is taken. To ensure that the resources of men and materials at his disposal are properly co-ordinated. To recruit as requested a number of directly employed operatives or labour only sub-contractors as shall be necessary to enable the production objectives of the site. To participate in the selection of labour and materials sub-contractors who will be working on his site and liaising with them throughout. To reasonably check that the setting out and levels of all houses to be constructed on the development accord with the drawings provided or if variances are thought necessary then they are agreed with the engineer/planner/Contracts Manager/Construction Director and adequately recorded. To co-ordinate men and materials to meet the production programme and in particular to maintain the optimum level of materials on site consistent with the labour force being fully and effectively employed and the agreed production programme being met. To monitor the output of all persons working on site and sign off payment for work completed to the required standards of quality. To initiate all inspections by the Local Building Inspector or the NHBC under the Building Regulations and to attend inspections of the site. To supervise and inspect all road and sewer construction on the site. To organise the connection of all services in good time so as not to delay occupations. To carry out pre-completion inspections of houses on the development with the purchasers thereof and to record any outstanding work in writing over the signature of the purchaser. To ensure compliance with all Health and Safety and other relevant legislation and, on the occasion of any visit to the site, to accompany such person in the inspection of the site. To attend and participate fully in such meetings as may be called by or with the support of the Contracts Manager and in particular pre-start meetings and quarterly/monthly Site Managers Meetings To ensure that all reasonable requests from the Company's Sales Staff in connection with the preparation and maintenance of Show Homes are accommodated as soon as possible. To give assistance to the Customer Care Manager for all works necessary in completing maintenance in a professional and efficient manner, strictly adhering to date and appointments agreed by the Customer Care Manager. Attending meetings that may be necessary in the performance of your duties. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time. Essential Skills / Attributes Keen interest within the construction industry. Good problem solving skills with excellent time management. Excellent attention to Detail with a desire to succeed. Company Benefits Company Car Company Phone and Laptop Scottish Widows Pension Scheme 33 days holiday entitlement (including bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) If you feel this vacancy could be your new career path, click 'apply now' to forward an up-to-date copy of your CV. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
What's the role about? Retail Media Strategy Lead Permanent, Full Time Salary: £75,000 - £82,500 per annum + Company Bonus + 27 days holiday (+ birthday off) Working: Monday to Friday, 9am to 5pm (with some flexibility available) Location: Leeds LS1 (Hybrid) - Flexible with regular presence in Leeds HQ /prospective and existing clients offices As our Retail Media Strategy Lead, you will be the architect behind our clients' most ambitious growth roadmaps. Reporting directly to the Growth & Strategy Director, you will bridge the gap between initial business diagnosis and the delivery of long term, high value strategic solutions across the retail media space. This role isn't just about managing media; it's about designing the commercial engines that power international retail giants. The Role: What You'll Be Doing: The Thinking - Design Winning Solutions: You won't just follow a brief; you'll help write it. You will lead the "Discovery" phase for new business, rapidly diagnosing prospect challenges to design bespoke strategic propositions. Be the Trusted Advisor: Build and maintain high level relationships with key client stakeholders, acting as a subject matter expert who translates complex market dynamics into actionable, board ready recommendations. Evolve the Playbook: Contribute to the creation of new frameworks and tools, ensuring our strategic methodology remains at the cutting edge of global best practice. The Doing - Own the Output: Lead the end to end delivery of strategic consultancy projects, ensuring every piece of advice is high standard, actionable, and delivered on budget. Commercial Scoping: Work with internal teams to analyse retailer data and market potential, estimating the tangible value of potential solutions and building models that drive measurable growth. Collaborate & Coach: Act as the strategic lead across cross functional teams, guiding Client Partners to transition strategies into reality and providing project based coaching to account managers. What You'll Bring: The Experience: You have a proven track record in Retail Media and Marketing in a strategic role. Whether that's in management consulting, corporate strategy, or a high level agency planning environment. The Mindset: You are intellectually curious and proactive, with a consulting partner ethos focused on solving problems rather than just selling services. The Communicator: You are a persuasive presenter who can hold the room in high stakes sales environments and build enduring relationships within complex organisations. The Credentials: An MBA or formal training in strategy/consultancy methodologies is highly valued. Why Join GIG Retail? This is a rare opportunity to step into a leadership role where you have a direct hand in the commercial growth of our business. You'll enjoy the autonomy of a strategist with the backing of a fast growing, dynamic industry leader. What We offer: 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off Hybrid and flexible working policy Vibrant agency environment with regular social and wellbeing activities Enhanced maternity/paternity pay Electric Car Scheme Cycling to work scheme Private Health, Income protection, Death in Service and Pension Scheme. Employee Discounts Ready to lead the next era of retail media? Apply today to shape the strategy for the world's biggest retailers. More about us We are a tight knit team of Retail Media Experts specialising in developing and managing top performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media. Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work. We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients. If you are looking for a great team and a great company to work for apply now.
Apr 01, 2026
Full time
What's the role about? Retail Media Strategy Lead Permanent, Full Time Salary: £75,000 - £82,500 per annum + Company Bonus + 27 days holiday (+ birthday off) Working: Monday to Friday, 9am to 5pm (with some flexibility available) Location: Leeds LS1 (Hybrid) - Flexible with regular presence in Leeds HQ /prospective and existing clients offices As our Retail Media Strategy Lead, you will be the architect behind our clients' most ambitious growth roadmaps. Reporting directly to the Growth & Strategy Director, you will bridge the gap between initial business diagnosis and the delivery of long term, high value strategic solutions across the retail media space. This role isn't just about managing media; it's about designing the commercial engines that power international retail giants. The Role: What You'll Be Doing: The Thinking - Design Winning Solutions: You won't just follow a brief; you'll help write it. You will lead the "Discovery" phase for new business, rapidly diagnosing prospect challenges to design bespoke strategic propositions. Be the Trusted Advisor: Build and maintain high level relationships with key client stakeholders, acting as a subject matter expert who translates complex market dynamics into actionable, board ready recommendations. Evolve the Playbook: Contribute to the creation of new frameworks and tools, ensuring our strategic methodology remains at the cutting edge of global best practice. The Doing - Own the Output: Lead the end to end delivery of strategic consultancy projects, ensuring every piece of advice is high standard, actionable, and delivered on budget. Commercial Scoping: Work with internal teams to analyse retailer data and market potential, estimating the tangible value of potential solutions and building models that drive measurable growth. Collaborate & Coach: Act as the strategic lead across cross functional teams, guiding Client Partners to transition strategies into reality and providing project based coaching to account managers. What You'll Bring: The Experience: You have a proven track record in Retail Media and Marketing in a strategic role. Whether that's in management consulting, corporate strategy, or a high level agency planning environment. The Mindset: You are intellectually curious and proactive, with a consulting partner ethos focused on solving problems rather than just selling services. The Communicator: You are a persuasive presenter who can hold the room in high stakes sales environments and build enduring relationships within complex organisations. The Credentials: An MBA or formal training in strategy/consultancy methodologies is highly valued. Why Join GIG Retail? This is a rare opportunity to step into a leadership role where you have a direct hand in the commercial growth of our business. You'll enjoy the autonomy of a strategist with the backing of a fast growing, dynamic industry leader. What We offer: 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off Hybrid and flexible working policy Vibrant agency environment with regular social and wellbeing activities Enhanced maternity/paternity pay Electric Car Scheme Cycling to work scheme Private Health, Income protection, Death in Service and Pension Scheme. Employee Discounts Ready to lead the next era of retail media? Apply today to shape the strategy for the world's biggest retailers. More about us We are a tight knit team of Retail Media Experts specialising in developing and managing top performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media. Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work. We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients. If you are looking for a great team and a great company to work for apply now.
Home > Executive Producer - International Broadcast & Live Event Projects Executive Producer - International Broadcast & Live Event Projects London, United Kingdom Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping international sports federations, organising committees, and rights holders deliver their events to a global audience. We provide world class broadcast solutions for some of the world's biggest sporting events, including the prestigious FIFA World Cup , ensuring broadcasters worldwide can offer fans a unique and engaging viewing experience. Headquartered in Zug, Switzerland, and as part of the Infront Sports & Media group, HBS offers the full spectrum of host broadcast operations and services - combining technological innovation with deep industry expertise to set the benchmark in live sports broadcasting. Executive Producer, UK - Live Sports Broadcasting UK-based role, with travel required Contract Type: Permanent with start asap Love live sports? Ready to lead world class editorial teams and shape broadcasts that fans will remember long after the final buzzer? Be at the heart of live sports, where every second counts and work with talented teams across the globe. We're looking for an Executive Producer to own the editorial vision across major live sports productions. From prep to game time, you'll ensure every play, stat, and on screen moment hits the mark. What you'll do: Lead editorial strategy, standards, and delivery across multiple productions. Be the go to point for clients, keeping expectations in check with diplomacy and confidence. Collaborate with internal teams and partners-production, graphics, data, and more-to deliver flawless output. Oversee graphics, stats, on screen design, and streaming workflows to make every broadcast seamless. Recruit, manage, and inspire top tier teams: game directors, senior producers, and on screen talent. Shape live coverage editorial guidelines-ensuring consistency, quality, and coverage that captivates every viewer. Bring your creativity and innovation to the forefront of sports broadcasting. What we're looking for: Proven experience as an Executive Producer on high profile sports productions. Strong editorial leadership and proven team management skills. Understanding and knowledge of the Basketball ecosystem - broadcast production, fandom and lifestyle. Experience in client facing, fast paced environments. International and multicultural production experience. Highly organised, proactive, and adaptable under pressure. Passion for innovation in broadcast and live sports. HBS is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates and will provide reasonable adjustments to support candidates with disabilities or specific needs throughout the recruitment process. We thrive on delivering world class broadcast solutions for major international events. We're always looking for exceptional individuals who demonstrate: Strong Communication Skills - Fluent in English, able to navigate an international environment with clarity and professionalism. Confident & Adaptable Team Players - Thriving in fast paced, live event settings, where collaboration is key to success. Technical Excellence & Organisation - Structured, detail oriented, and proficient in the tools needed to keep operations seamless. Who is HBS? You've probably watched a football game at some point in your life. Well, if it was a World Cup match, it was likely filmed and produced by the HBS (Host Broadcast Services) team. We are involved in the production of the following events: FIFA World Cup 26 , FIFA Women's World Cup 2027 , Men's Rugby World Cup 2027 Australia. Due to the high volume of applications, we may not be able to respond individually to every candidate, but we will do our best to get back to you regarding next steps. Thank you for your interest in joining HBS.
Apr 01, 2026
Full time
Home > Executive Producer - International Broadcast & Live Event Projects Executive Producer - International Broadcast & Live Event Projects London, United Kingdom Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping international sports federations, organising committees, and rights holders deliver their events to a global audience. We provide world class broadcast solutions for some of the world's biggest sporting events, including the prestigious FIFA World Cup , ensuring broadcasters worldwide can offer fans a unique and engaging viewing experience. Headquartered in Zug, Switzerland, and as part of the Infront Sports & Media group, HBS offers the full spectrum of host broadcast operations and services - combining technological innovation with deep industry expertise to set the benchmark in live sports broadcasting. Executive Producer, UK - Live Sports Broadcasting UK-based role, with travel required Contract Type: Permanent with start asap Love live sports? Ready to lead world class editorial teams and shape broadcasts that fans will remember long after the final buzzer? Be at the heart of live sports, where every second counts and work with talented teams across the globe. We're looking for an Executive Producer to own the editorial vision across major live sports productions. From prep to game time, you'll ensure every play, stat, and on screen moment hits the mark. What you'll do: Lead editorial strategy, standards, and delivery across multiple productions. Be the go to point for clients, keeping expectations in check with diplomacy and confidence. Collaborate with internal teams and partners-production, graphics, data, and more-to deliver flawless output. Oversee graphics, stats, on screen design, and streaming workflows to make every broadcast seamless. Recruit, manage, and inspire top tier teams: game directors, senior producers, and on screen talent. Shape live coverage editorial guidelines-ensuring consistency, quality, and coverage that captivates every viewer. Bring your creativity and innovation to the forefront of sports broadcasting. What we're looking for: Proven experience as an Executive Producer on high profile sports productions. Strong editorial leadership and proven team management skills. Understanding and knowledge of the Basketball ecosystem - broadcast production, fandom and lifestyle. Experience in client facing, fast paced environments. International and multicultural production experience. Highly organised, proactive, and adaptable under pressure. Passion for innovation in broadcast and live sports. HBS is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates and will provide reasonable adjustments to support candidates with disabilities or specific needs throughout the recruitment process. We thrive on delivering world class broadcast solutions for major international events. We're always looking for exceptional individuals who demonstrate: Strong Communication Skills - Fluent in English, able to navigate an international environment with clarity and professionalism. Confident & Adaptable Team Players - Thriving in fast paced, live event settings, where collaboration is key to success. Technical Excellence & Organisation - Structured, detail oriented, and proficient in the tools needed to keep operations seamless. Who is HBS? You've probably watched a football game at some point in your life. Well, if it was a World Cup match, it was likely filmed and produced by the HBS (Host Broadcast Services) team. We are involved in the production of the following events: FIFA World Cup 26 , FIFA Women's World Cup 2027 , Men's Rugby World Cup 2027 Australia. Due to the high volume of applications, we may not be able to respond individually to every candidate, but we will do our best to get back to you regarding next steps. Thank you for your interest in joining HBS.
Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role Are you a programmatic pro with a "can-do" attitude and a passion for the evolving ad tech landscape? Mail Metro Media is looking for an Ad Operations Specialist to join our team. In this role, you'll be at the heart of our digital engine, trafficking and optimising campaigns across some of the UK's most iconic websites and apps. You will be responsible for maximising programmatic revenue across display, mobile, and video while ensuring our marketplace remains best-in-class for performance. You will be the technical bridge between our sales teams, media buyers, and external agency partners. Main Responsibilities Set up PMP, PG, and Preferred deals across all agency hubs Monitor active campaigns to ensure optimal pacing and performance Troubleshoot technical setup issues and address client or agency queries Stay ahead of the curve on emerging ad tech developments and contribute to internal projects that streamline our tools and processes Create and manage programmatic performance campaigns on DSPs such as DV360 and Xandr Pull regular spend analyses and performance reports, ensuring accuracy for client billing and internal strategy Create and track development requests for internal projects. Participate in weekly sales meetings to provide updates on campaigns, revenue, and processes. Act as a consultative partner to the Sales teams, providing insights for new business pitches Contribute to side projects that improve internal tools, workflows, and processes Person Specification Proven experience with GAM, Xandr, and Magnite Hands-on experience managing PMP, PG, and Preferred deals Advanced Excel skills and a data-driven mindset for troubleshooting and reporting Possess excellent analytical skills with a data-driven mindset Be familiar with Permutive or other DMPs. Have a strong understanding of the programmatic advertising ecosystem Have meticulous attention to detail Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more About Us Mail Metro Media is the advertising home of some of Britain's biggest and most engaged newsbrands. With a powerhouse portfolio that includes the Mail brands, Metro, i, The Telegraph's print products, and New Scientist, we tell stories that drive outcomes, with our reach extending to one in five adults in the UK every single day! But we've evolved beyond just print and digital news, building a commanding presence in the social, video, and audio spaces that includes the biggest TikTok following of any newsbrand in the world, chart topping UK podcasts, millions of YouTube subscribers, and more. When you work at Mail Metro Media, all this comes together to put you at the heart of the advertising and media industry. We combine the rich wisdom of traditional media with a deep running commitment to collaboration and innovation to create an environment where our people play an active role in the evolution of media. If you want to help reshape advertising with fresh ideas and a can do attitude, this is the place for you. Find out more about us at mailmetromedia.co.uk or find us on LinkedIn, Instagram, and X Leadership At the helm of Mail Metro Media are Chief Revenue Officer, Dom Williams, who is responsible for all advertising revenue across our far reaching portfolio and Chief Commercial Digital and Strategy Officer, Hannah Buitekant, who is responsible for digital operations, data, and indirect revenue. Dom and Hannah are supported by an extensive senior leadership team that boasts a wealth of specialist media knowledge and decades of industry experience. Why work for Mail Metro Media? Not only will you be a part of the biggest media organisation in the UK, but you'll work somewhere that's dedicated to people and culture. Our people are a top priority - whether that's supporting mental health, being Disability Confident, accommodating parenthood, providing fitness classes, driving diversity and inclusion, flexibility, or anything else, it matters to us. Many of our team members work flexibly, in many different ways, including flexible hours or an element of working from home. Please talk to us during your interview about any flexibility you may need - we can usually find a way to make work work for you! Here are some of the top reasons our people love working for us: Collaborate and innovate with the best people in media on a daily basis Work in an award-winning team in the fast-paced world of news and entertainment Get support in reaching your professional goals through webinars, workshops, mentorship and more Get personal support through mental wellbeing, volunteering time off, our menopause policies, a working parents group, our EDI Champions network, and more Comprehensive benefits including medical and dental insurance, childcare schemes, a huge range of discounts, enhanced pension contributions and more A lively, friendly office complete with a free gym, subsidised canteen and doctor's surgery (London only) Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Apr 01, 2026
Full time
Location: DMGT HQ - High Street Kensington, London Position: Permanent About the Role Are you a programmatic pro with a "can-do" attitude and a passion for the evolving ad tech landscape? Mail Metro Media is looking for an Ad Operations Specialist to join our team. In this role, you'll be at the heart of our digital engine, trafficking and optimising campaigns across some of the UK's most iconic websites and apps. You will be responsible for maximising programmatic revenue across display, mobile, and video while ensuring our marketplace remains best-in-class for performance. You will be the technical bridge between our sales teams, media buyers, and external agency partners. Main Responsibilities Set up PMP, PG, and Preferred deals across all agency hubs Monitor active campaigns to ensure optimal pacing and performance Troubleshoot technical setup issues and address client or agency queries Stay ahead of the curve on emerging ad tech developments and contribute to internal projects that streamline our tools and processes Create and manage programmatic performance campaigns on DSPs such as DV360 and Xandr Pull regular spend analyses and performance reports, ensuring accuracy for client billing and internal strategy Create and track development requests for internal projects. Participate in weekly sales meetings to provide updates on campaigns, revenue, and processes. Act as a consultative partner to the Sales teams, providing insights for new business pitches Contribute to side projects that improve internal tools, workflows, and processes Person Specification Proven experience with GAM, Xandr, and Magnite Hands-on experience managing PMP, PG, and Preferred deals Advanced Excel skills and a data-driven mindset for troubleshooting and reporting Possess excellent analytical skills with a data-driven mindset Be familiar with Permutive or other DMPs. Have a strong understanding of the programmatic advertising ecosystem Have meticulous attention to detail Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Pension plan and life cover Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme Onsite gym, subsidised canteen and onsite nurse and GP clinics Plus much more About Us Mail Metro Media is the advertising home of some of Britain's biggest and most engaged newsbrands. With a powerhouse portfolio that includes the Mail brands, Metro, i, The Telegraph's print products, and New Scientist, we tell stories that drive outcomes, with our reach extending to one in five adults in the UK every single day! But we've evolved beyond just print and digital news, building a commanding presence in the social, video, and audio spaces that includes the biggest TikTok following of any newsbrand in the world, chart topping UK podcasts, millions of YouTube subscribers, and more. When you work at Mail Metro Media, all this comes together to put you at the heart of the advertising and media industry. We combine the rich wisdom of traditional media with a deep running commitment to collaboration and innovation to create an environment where our people play an active role in the evolution of media. If you want to help reshape advertising with fresh ideas and a can do attitude, this is the place for you. Find out more about us at mailmetromedia.co.uk or find us on LinkedIn, Instagram, and X Leadership At the helm of Mail Metro Media are Chief Revenue Officer, Dom Williams, who is responsible for all advertising revenue across our far reaching portfolio and Chief Commercial Digital and Strategy Officer, Hannah Buitekant, who is responsible for digital operations, data, and indirect revenue. Dom and Hannah are supported by an extensive senior leadership team that boasts a wealth of specialist media knowledge and decades of industry experience. Why work for Mail Metro Media? Not only will you be a part of the biggest media organisation in the UK, but you'll work somewhere that's dedicated to people and culture. Our people are a top priority - whether that's supporting mental health, being Disability Confident, accommodating parenthood, providing fitness classes, driving diversity and inclusion, flexibility, or anything else, it matters to us. Many of our team members work flexibly, in many different ways, including flexible hours or an element of working from home. Please talk to us during your interview about any flexibility you may need - we can usually find a way to make work work for you! Here are some of the top reasons our people love working for us: Collaborate and innovate with the best people in media on a daily basis Work in an award-winning team in the fast-paced world of news and entertainment Get support in reaching your professional goals through webinars, workshops, mentorship and more Get personal support through mental wellbeing, volunteering time off, our menopause policies, a working parents group, our EDI Champions network, and more Comprehensive benefits including medical and dental insurance, childcare schemes, a huge range of discounts, enhanced pension contributions and more A lively, friendly office complete with a free gym, subsidised canteen and doctor's surgery (London only) Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
A leading printing group in the UK is seeking a Head of Brand to drive the brand strategy and execution. This pivotal role will involve setting brand guidelines, collaborating with teams to ensure brand consistency, and leading campaigns across multiple channels. The ideal candidate will possess a degree in business or marketing, significant brand management experience, and exceptional communication skills. A motivating and detail-oriented individual will thrive in this fast-paced environment.
Apr 01, 2026
Full time
A leading printing group in the UK is seeking a Head of Brand to drive the brand strategy and execution. This pivotal role will involve setting brand guidelines, collaborating with teams to ensure brand consistency, and leading campaigns across multiple channels. The ideal candidate will possess a degree in business or marketing, significant brand management experience, and exceptional communication skills. A motivating and detail-oriented individual will thrive in this fast-paced environment.
A leading home furnishings brand in Hertford is seeking a Head of Social Media to define and lead their social strategy. This role involves guiding a talented team, setting creative standards, and ensuring impactful engagement across platforms like Instagram and TikTok. Candidates must have a strong track record in social media along with excellent analytical and leadership abilities. Benefits include a competitive salary, bonus scheme, health insurance, and a supportive team culture.
Apr 01, 2026
Full time
A leading home furnishings brand in Hertford is seeking a Head of Social Media to define and lead their social strategy. This role involves guiding a talented team, setting creative standards, and ensuring impactful engagement across platforms like Instagram and TikTok. Candidates must have a strong track record in social media along with excellent analytical and leadership abilities. Benefits include a competitive salary, bonus scheme, health insurance, and a supportive team culture.
Coopers Fire specialises in the design, manufacture, installation, and maintenance of advanced, bespoke Smoke and Fire Curtain systems for a wide range of buildings. Our purpose is clear: to save lives by delivering high-quality, innovative products and effective fire protection solutions. We are committed to creating an environment where our colleagues can thrive, perform at their best, and take pride in their work. Our core values - Integrity, Pride and Passion, Teamship, and Pioneering - guide everything we do. By supporting our people, embracing diverse perspectives, and continuously challenging convention, we work collaboratively to lead the market through innovation - always focused on safeguarding lives. The Role Coopers Fire is seeking a commercially strong, strategically aligned International Sales Director to reshape, rebuild and grow our export business. Following a recent decline in export revenue, this role is central to delivering our next phase of international growth. The successful candidate will implement our proven UK specification-led sales model globally, strengthen distributor performance, and build a high-performing international team. This is not a role for someone looking to reinvent the strategy. Our UK approach works. The opportunity is to execute it internationally with discipline, professionalism, and energy. Key Objectives Rebuild export revenue toward and beyond historic levels Recruit two Export Specification Sales Managers Appoint new distributors in Scandinavia, Central Europe and selected Southeast Asian markets Improve service levels and professional standards across the international distributor network Strengthen forecasting accuracy and commercial visibility to support manufacturing and engineering Strategic Responsibilities Export P&L Ownership Responsible for delivering international revenue and margin targets Drive revenue growth, margin improvement, and commercial discipline Control export pricing strategy and distributor commercial terms (in alignment with the Managing Director) Specification-Led Global Strategy Roll out Coopers Fire's UK specification model internationally Ensure distributors protect and convert UK-originated global specifications Develop in-country specification capability to prevent competitive substitution at detailed design stage Drive CPD-led architect engagement and passive fire education internationally Distributor Leadership & Performance Management Recruit, appoint and, where necessary, replace distributors Establish clear KPIs, performance expectations and behavioural standards Build closer, more professional relationships with distributor principals Ensure distributors operate with integrity and alignment to Coopers Fire's standards Conduct regular in-market visits to strengthen relationships and accountability International Team Development Lead UK-based Export Sales Managers Recruit and manage overseas Specification Sales Managers in key territories Build a structured, process-driven export function Drive accountability, clarity and performance across the team Operational & Strategic Integration Deliver structured export forecasting to support manufacturing planning Feed market intelligence into engineering to influence product development Provide commercially grounded input into R&D investment decisions Contribute actively to broader company strategy as a member of the Senior Management Team About You Experience & Capability Significant experience in passive fire protection or construction product sales Proven success managing international distributor networks Strong understanding of specification-led selling (architects, consultants, major projects) Experience leading multi-territory sales teams Commercially astute Process-oriented and disciplined in forecasting and reporting Comfortable working closely with manufacturing and engineering functions Personal Attributes Strategically aligned and able to execute an established playbook Collaborative and able to work closely with the Managing Director Commercially serious, personally grounded Energetic and motivated by growth challenges Prepared to challenge constructively, but not disruptively Enjoys building strong, long-term professional relationships Travel This role is UK Head Office based and requires regular international travel to support distributors, recruit partners, and develop in-market specification capability. Why This Role Matters This is a pivotal leadership role at Coopers Fire. The International Sales Director will directly influence revenue growth, global brand positioning, distributor professionalism, and long-term international expansion. The right individual will help establish a stronger, more disciplined, and more strategically aligned global presence for Coopers Fire.
Apr 01, 2026
Full time
Coopers Fire specialises in the design, manufacture, installation, and maintenance of advanced, bespoke Smoke and Fire Curtain systems for a wide range of buildings. Our purpose is clear: to save lives by delivering high-quality, innovative products and effective fire protection solutions. We are committed to creating an environment where our colleagues can thrive, perform at their best, and take pride in their work. Our core values - Integrity, Pride and Passion, Teamship, and Pioneering - guide everything we do. By supporting our people, embracing diverse perspectives, and continuously challenging convention, we work collaboratively to lead the market through innovation - always focused on safeguarding lives. The Role Coopers Fire is seeking a commercially strong, strategically aligned International Sales Director to reshape, rebuild and grow our export business. Following a recent decline in export revenue, this role is central to delivering our next phase of international growth. The successful candidate will implement our proven UK specification-led sales model globally, strengthen distributor performance, and build a high-performing international team. This is not a role for someone looking to reinvent the strategy. Our UK approach works. The opportunity is to execute it internationally with discipline, professionalism, and energy. Key Objectives Rebuild export revenue toward and beyond historic levels Recruit two Export Specification Sales Managers Appoint new distributors in Scandinavia, Central Europe and selected Southeast Asian markets Improve service levels and professional standards across the international distributor network Strengthen forecasting accuracy and commercial visibility to support manufacturing and engineering Strategic Responsibilities Export P&L Ownership Responsible for delivering international revenue and margin targets Drive revenue growth, margin improvement, and commercial discipline Control export pricing strategy and distributor commercial terms (in alignment with the Managing Director) Specification-Led Global Strategy Roll out Coopers Fire's UK specification model internationally Ensure distributors protect and convert UK-originated global specifications Develop in-country specification capability to prevent competitive substitution at detailed design stage Drive CPD-led architect engagement and passive fire education internationally Distributor Leadership & Performance Management Recruit, appoint and, where necessary, replace distributors Establish clear KPIs, performance expectations and behavioural standards Build closer, more professional relationships with distributor principals Ensure distributors operate with integrity and alignment to Coopers Fire's standards Conduct regular in-market visits to strengthen relationships and accountability International Team Development Lead UK-based Export Sales Managers Recruit and manage overseas Specification Sales Managers in key territories Build a structured, process-driven export function Drive accountability, clarity and performance across the team Operational & Strategic Integration Deliver structured export forecasting to support manufacturing planning Feed market intelligence into engineering to influence product development Provide commercially grounded input into R&D investment decisions Contribute actively to broader company strategy as a member of the Senior Management Team About You Experience & Capability Significant experience in passive fire protection or construction product sales Proven success managing international distributor networks Strong understanding of specification-led selling (architects, consultants, major projects) Experience leading multi-territory sales teams Commercially astute Process-oriented and disciplined in forecasting and reporting Comfortable working closely with manufacturing and engineering functions Personal Attributes Strategically aligned and able to execute an established playbook Collaborative and able to work closely with the Managing Director Commercially serious, personally grounded Energetic and motivated by growth challenges Prepared to challenge constructively, but not disruptively Enjoys building strong, long-term professional relationships Travel This role is UK Head Office based and requires regular international travel to support distributors, recruit partners, and develop in-market specification capability. Why This Role Matters This is a pivotal leadership role at Coopers Fire. The International Sales Director will directly influence revenue growth, global brand positioning, distributor professionalism, and long-term international expansion. The right individual will help establish a stronger, more disciplined, and more strategically aligned global presence for Coopers Fire.
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Responsibilities Leading a team of packaging technologists and artwork administrators, you will drive the identification of optimised packaging solutions that underpin the future of products globally. You will develop new products in line with launch plans building key relationships with suppliers, manufacturing partners and brand colleagues. You will have direct accountability for identifying differentiated packaging solutions and effectively managing all the packaging technical due diligence & in-market compliance associated with ensuring the product meets its cost, performance and quality requirements prior to implementation. Qualifications What you'll need to have. We're looking for really great people, with a winning mentality. It's all about working together as one great team - after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. We are looking for a science graduate with a minimum five years experience of packaging development within the FMCG industry with excellent track record of development and delivery of new packaging formats from concept to market. Experience of developing new tools for components in terms of injection moulding, injection stretch blow moulding, extrusion blow moulding & associated decoration methods is preferred. You'll be passionate about packaging development, have an extensive external technical network and an excellent track record of identifying, developing and delivering new packaging opportunities. You will have the ability to work within a multi-functional team, effectively building relationships and translating packaging solutions for the wider team. Application Process If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors . Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Apr 01, 2026
Full time
This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Responsibilities Leading a team of packaging technologists and artwork administrators, you will drive the identification of optimised packaging solutions that underpin the future of products globally. You will develop new products in line with launch plans building key relationships with suppliers, manufacturing partners and brand colleagues. You will have direct accountability for identifying differentiated packaging solutions and effectively managing all the packaging technical due diligence & in-market compliance associated with ensuring the product meets its cost, performance and quality requirements prior to implementation. Qualifications What you'll need to have. We're looking for really great people, with a winning mentality. It's all about working together as one great team - after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. We are looking for a science graduate with a minimum five years experience of packaging development within the FMCG industry with excellent track record of development and delivery of new packaging formats from concept to market. Experience of developing new tools for components in terms of injection moulding, injection stretch blow moulding, extrusion blow moulding & associated decoration methods is preferred. You'll be passionate about packaging development, have an extensive external technical network and an excellent track record of identifying, developing and delivering new packaging opportunities. You will have the ability to work within a multi-functional team, effectively building relationships and translating packaging solutions for the wider team. Application Process If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors . Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
Apr 01, 2026
Full time
About Graitec Group Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years. Our North Star is clear - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world class partnerships with our own cutting edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. Learn more about the Graitec Group: How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy About the Team Hiring You will be working with a great team of technical staff both in the (your country) and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development. Role Overview The Director, Solution Architecture - EMEA is accountable for leading the pre sales solution architecture function within the EMEA Services organization. This role owns the technical pre sales engagement model and leads a distributed team of Solution Architects and Senior Consultants who partner closely with Sales to shape, scope, and win complex services and solutions opportunities. The Director ensures high quality client engagement across the full pre sales lifecycle- including discovery, demonstrations, technical workshops, solution design, scoping, and proposal development- while continuously improving effectiveness, consistency, and business impact across the region. The scope of pre sales covers all solutions commercialized by Graitec, including proprietary intellectual property as well as partner portfolios. As a Platinum Autodesk Partner, a significant portion of activity relates to Autodesk solutions, with a strong and growing emphasis on cloud based offerings. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of 5-15 Solution Architects across EMEA, with primary concentration in the UK, France, Germany, and Spain Build a high performing, collaborative, and client focused pre sales culture across geographies Drive capability development in solution design, storytelling, client communication, and value articulation Pre Sales Excellence & Sales Partnership Own the end to end pre sales engagement model for Services in EMEA Act as a senior technical and solution authority in strategic and complex opportunities Partner closely with Graitec Account Managers to support opportunity qualification, solution strategy, and deal execution Ensure consistent, high quality scoping, technical approaches, and proposals across the region Portfolio & Industry Expertise Oversee pre sales support for services ranging from training and support to large scale, multi country implementation programs Ensure strong alignment with Graitec's solutions portfolio and Autodesk's evolving roadmap, particularly cloud and platform based offerings Apply deep understanding of the AEC (Architecture, Engineering & Construction) industry and its extended manufacturing value chain Continuous Improvement & Operational Effectiveness Continuously improve pre sales performance and efficiency, with a focus on: Increased win rates Stronger client impact and engagement quality More differentiated, outcome oriented service proposals Evolve pre sales processes to enable seamless execution, scalability, and sales satisfaction Define and track relevant KPIs to measure performance, quality, and business impact Stakeholder Alignment Report to the VP EMEA Services and collaborate closely with the Head of Solution Architecture - North America to ensure global alignment and best practice sharing Responsibilities Proven experience leading pre sales or solution architecture teams within a services or solutions organization Strong background as a senior consultant, solution architect, or pre sales leader in complex, enterprise environments Demonstrated experience working across multiple EMEA markets, ideally including the UK, France, Germany, and Spain Understanding of the AEC industry and related manufacturing ecosystems Hands on experience with Autodesk solutions, with strong familiarity with cloud based and platform offerings is a plus Strong sales acumen and credibility in client facing, executive level engagements Track record of driving continuous improvement, process maturity, and skills development in expert teams Qualifications Bachelor's degree in Engineering, Architecture, Construction Management, Computer Science, or a related technical field Master's degree (MBA, Engineering, Technology, or related discipline) is strongly preferred Minimum 10+ years of experience in solution architecture, consulting, or technical pre sales roles, with at least 3-5 years in a leadership capacity Proven experience leading and developing distributed, multi country teams (ideally across EMEA) Strong commercial and financial acumen, including exposure to revenue forecasting, margin management, and services profitability Demonstrated ability to align technical strategy with business objectives and sales performance targets Experience defining and implementing governance models, pre sales frameworks, and solution qualification standards Track record of driving continuous improvement, operational maturity, and organizational transformation Ability to operate at both strategic and operational levels - setting vision while remaining close to execution Strong executive presence with the ability to influence senior stakeholders and C level decision makers Experience collaborating cross functionally with Sales, Delivery, Product, and Executive Leadership teams Experience mentoring senior consultants/architects and building capability development programs Willingness and ability to travel across EMEA as required Interview Process We are looking for talents that will enjoy, live and accelerate our culture and values. At Graitec, We work together locally & globally with an Entrepreneurial mindset. As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. We believe in our products and services and that we are on a path to solve a real problem for our target customers & the overall industry. We are thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, we want to represent the diversity of our customers around the globe & we are breaking our own silos to better serve them. To make this culture a reality, we rally our teams around our cultural attributes: Agility, Growth, Trust, Inclusion and our values: Engagement, Collaboration, Innovation, Passion At Graitec, we're proud to be committed to diversity and inclusion in the workplace. We value our employees for the individuals they are and the contributions they can bring to our teams by bringing their authentic self at work. This resonates with the large variety of customers & markets we operate in and is part of our success story. As such, we welcome applications from all backgrounds and will not make any assessment into the application process other than candidates' skills and capabilities to succeed in role. Screening/Get to know discussion Hiring Manager Peer of hiring manager or key stakeholder to the role from another organization Business Unit leader / Office interview
