A market leader in facilities management is seeking a procurement manager to join their team on a permanent basis. The procurement manager will play a crucial role in the organisation by the undertaking of project works and ensuring these are conducted efficiently and cost- effectively. This is an excellent opportunity for a seasoned professional with FM experience. Salary: £50,000 + car + 5% bonus Job title: Procurement Manager Location: Tonbrige, Kent (Hybrid - remote role with occasional travel) Full-time, Permanent Undertake and implement procurement strategies that align with the company s goals and objectives, ensuring the best value for money by supporting the project management team and PMO with project works and lifecycle projects. Build and maintain strong relationships with suppliers, negotiating contracts to secure the best prices and terms. Identify and mitigate potential risks in the supply chain to ensure continuity and reliability of supply. Source new suppliers to meet business needs, ensuring best value, fitness for purpose, risk reduction, and quality project work. Ensure that procurement practices align with the company's sustainability goals and initiatives Drive cost-saving initiatives and ensure that procurement activities contribute to the overall financial health of the organization. Ensure all procurement activities comply with legal and ethical standards, maintaining transparency and integrity. Work with both the Operation and Project Procurement teams, fostering a collaborative and high-performance culture where service and project work side by side. Ensure key performance indicators (KPIs) to measure the effectiveness and efficiency of the procurement process are followed and adhered to. Milestones are met and contractor performance is at the heart of the delivery. Who are we looking for? Experience in the Facilities Management sector or a similar industry, which involves managing complex supply chains for project works. Significant experience in procurement, particularly in project-based procurement. Experience managing large-scale projects and working with cross-functional teams Deep understanding of procurement processes, and industry best practices. Proficiency in project management methodologies and tools. Expertise in supplier selection, negotiation, and relationship management. Excellent communication and negotiation skills to interact effectively with suppliers, stakeholders, and team members. Benefits 25 days annual leave (+ public holidays) Life Cover equivalent to 2.5 times annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes Apply Now! To apply for the position of Procurement Manager, click Apply Now and send your CV to Suleiman Mushtaq. Interviews are taking place now and don t miss your chance to join this dynamic team.
Jan 30, 2026
Full time
A market leader in facilities management is seeking a procurement manager to join their team on a permanent basis. The procurement manager will play a crucial role in the organisation by the undertaking of project works and ensuring these are conducted efficiently and cost- effectively. This is an excellent opportunity for a seasoned professional with FM experience. Salary: £50,000 + car + 5% bonus Job title: Procurement Manager Location: Tonbrige, Kent (Hybrid - remote role with occasional travel) Full-time, Permanent Undertake and implement procurement strategies that align with the company s goals and objectives, ensuring the best value for money by supporting the project management team and PMO with project works and lifecycle projects. Build and maintain strong relationships with suppliers, negotiating contracts to secure the best prices and terms. Identify and mitigate potential risks in the supply chain to ensure continuity and reliability of supply. Source new suppliers to meet business needs, ensuring best value, fitness for purpose, risk reduction, and quality project work. Ensure that procurement practices align with the company's sustainability goals and initiatives Drive cost-saving initiatives and ensure that procurement activities contribute to the overall financial health of the organization. Ensure all procurement activities comply with legal and ethical standards, maintaining transparency and integrity. Work with both the Operation and Project Procurement teams, fostering a collaborative and high-performance culture where service and project work side by side. Ensure key performance indicators (KPIs) to measure the effectiveness and efficiency of the procurement process are followed and adhered to. Milestones are met and contractor performance is at the heart of the delivery. Who are we looking for? Experience in the Facilities Management sector or a similar industry, which involves managing complex supply chains for project works. Significant experience in procurement, particularly in project-based procurement. Experience managing large-scale projects and working with cross-functional teams Deep understanding of procurement processes, and industry best practices. Proficiency in project management methodologies and tools. Expertise in supplier selection, negotiation, and relationship management. Excellent communication and negotiation skills to interact effectively with suppliers, stakeholders, and team members. Benefits 25 days annual leave (+ public holidays) Life Cover equivalent to 2.5 times annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes Apply Now! To apply for the position of Procurement Manager, click Apply Now and send your CV to Suleiman Mushtaq. Interviews are taking place now and don t miss your chance to join this dynamic team.
Senior Quantity Surveyor Permanent Hybrid Working Fit-Out & Refurbishment Projects We are looking for an experienced Senior Quantity Surveyor to join our growing team on a permanent basis, working across a diverse portfolio of fit-out and refurbishment projects . This is a fantastic opportunity for someone who enjoys delivering high-quality projects in a fast-paced, collaborative environment, with the flexibility of hybrid working. The Role As a Senior Quantity Surveyor, you will take commercial responsibility for projects from pre-contract through to final account, ensuring they are delivered on time and within budget. Key responsibilities include: Full commercial management of fit-out and refurbishment projects Preparing cost plans, budgets, forecasts, and financial reports Managing subcontractor procurement, valuations, and payments Handling change control, variations, and final accounts Supporting and mentoring junior members of the commercial team Working closely with project managers, clients, and supply chain partners About You You will be a commercially astute professional with strong industry experience and a proactive mindset. Essential requirements: Proven experience in fit-out and refurbishment projects Strong background in quantity surveying within a contractor environment Excellent commercial, contractual, and negotiation skills Ability to manage multiple projects simultaneously Strong communication and stakeholder management skills Desirable: Relevant qualification in Quantity Surveying or a related discipline Membership or working towards membership of a professional body (e.g. RICS) If this is a role of interest, please reach out to Charles Howe of Tradeline Recruitment or apply via the link
Jan 30, 2026
Full time
Senior Quantity Surveyor Permanent Hybrid Working Fit-Out & Refurbishment Projects We are looking for an experienced Senior Quantity Surveyor to join our growing team on a permanent basis, working across a diverse portfolio of fit-out and refurbishment projects . This is a fantastic opportunity for someone who enjoys delivering high-quality projects in a fast-paced, collaborative environment, with the flexibility of hybrid working. The Role As a Senior Quantity Surveyor, you will take commercial responsibility for projects from pre-contract through to final account, ensuring they are delivered on time and within budget. Key responsibilities include: Full commercial management of fit-out and refurbishment projects Preparing cost plans, budgets, forecasts, and financial reports Managing subcontractor procurement, valuations, and payments Handling change control, variations, and final accounts Supporting and mentoring junior members of the commercial team Working closely with project managers, clients, and supply chain partners About You You will be a commercially astute professional with strong industry experience and a proactive mindset. Essential requirements: Proven experience in fit-out and refurbishment projects Strong background in quantity surveying within a contractor environment Excellent commercial, contractual, and negotiation skills Ability to manage multiple projects simultaneously Strong communication and stakeholder management skills Desirable: Relevant qualification in Quantity Surveying or a related discipline Membership or working towards membership of a professional body (e.g. RICS) If this is a role of interest, please reach out to Charles Howe of Tradeline Recruitment or apply via the link
As a Planning Team Leader, you will play a pivotal role in ensuring smooth production planning across Bulk, Packaging, and Tolling plants. You'll lead a team of planners and collaborate closely with supply chain and procurement teams to meet customer demand, optimize inventory, and support the European IBP process. Client Details This opportunity is with a medium-sized organisation operating in the industrial and manufacturing industry. The company is committed to maintaining high standards of production efficiency and supply chain management, providing a stable and professional work environment. Description Manage production planning processes and site inventory levels to align with weekly plant capacity. Supervise, coach, and develop a team of planners, conducting regular meetings, appraisals, and personal development sessions. Drive the site IBP process, analyzing demand fluctuations and engaging senior stakeholders. Monitor and escalate potential constraints impacting customer delivery, production, or purchasing. Ensure EHS standards are consistently upheld within the department. Facilitate supply chain improvement projects and support the Supply Chain Manager. Prepare SAP-based reports to support site performance management systems. Oversee personnel functions including recruitment, performance management, and absence management. Profile A successful Production Planning Team Leader should have: Degree-level education in a Supply Chain/Engineering or business discipline (or equivalent professional experience). Proven experience in production planning within a manufacturing environment. Strong knowledge of SAP and advanced Excel skills (required). Understanding of manufacturing processes and a data-driven approach. Team Management experience. APICS certification is an advantage. Resilient under pressure and adaptable to changing priorities. Strong communication skills, both verbal and written. Excellent organizational and time management abilities. Ability to collaborate with remote teams and work across cultures. A proactive team player with a continuous improvement mindset. Job Offer Competitive salary between 39,000 and 45,000. Permanent position within the industrial and manufacturing sector. Opportunity to develop leadership skills and progress within the company. Professional and supportive work environment in Duxford. If you are ready to take the next step in your career as a Production Planning Team Leader, we encourage you to apply today.
Jan 30, 2026
Full time
As a Planning Team Leader, you will play a pivotal role in ensuring smooth production planning across Bulk, Packaging, and Tolling plants. You'll lead a team of planners and collaborate closely with supply chain and procurement teams to meet customer demand, optimize inventory, and support the European IBP process. Client Details This opportunity is with a medium-sized organisation operating in the industrial and manufacturing industry. The company is committed to maintaining high standards of production efficiency and supply chain management, providing a stable and professional work environment. Description Manage production planning processes and site inventory levels to align with weekly plant capacity. Supervise, coach, and develop a team of planners, conducting regular meetings, appraisals, and personal development sessions. Drive the site IBP process, analyzing demand fluctuations and engaging senior stakeholders. Monitor and escalate potential constraints impacting customer delivery, production, or purchasing. Ensure EHS standards are consistently upheld within the department. Facilitate supply chain improvement projects and support the Supply Chain Manager. Prepare SAP-based reports to support site performance management systems. Oversee personnel functions including recruitment, performance management, and absence management. Profile A successful Production Planning Team Leader should have: Degree-level education in a Supply Chain/Engineering or business discipline (or equivalent professional experience). Proven experience in production planning within a manufacturing environment. Strong knowledge of SAP and advanced Excel skills (required). Understanding of manufacturing processes and a data-driven approach. Team Management experience. APICS certification is an advantage. Resilient under pressure and adaptable to changing priorities. Strong communication skills, both verbal and written. Excellent organizational and time management abilities. Ability to collaborate with remote teams and work across cultures. A proactive team player with a continuous improvement mindset. Job Offer Competitive salary between 39,000 and 45,000. Permanent position within the industrial and manufacturing sector. Opportunity to develop leadership skills and progress within the company. Professional and supportive work environment in Duxford. If you are ready to take the next step in your career as a Production Planning Team Leader, we encourage you to apply today.
Lead high-impact recruitment for the Supply Chain & Logistics desk, managing end-to-end processes, building client relationships, and collaborating with strong counterparts. Competitive salary with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you an experienced Recruitment Consultant looking to work in a white-collar supply chain & logistics desk? At Michael Page, we're hiring for a Recruitment Consultant to look after our FMCG/Pharmaceutical/Industrial desk within the supply chain and logistics space in our London office. If you have experience working on white collar roles, supply chain or manager level positions or within supply chain recruitment, this is a great opportunity to build relationships, have impact and really make a difference. Description As a Recruitment Consultant - Supply Chain & Logistics perm desk, you will: Manage the full recruitment lifecycle for the supply chain sector in London and the South East, dealing with leading FMCG brands alongside exciting SME's and start up operations. Build and deepen strategic relationships with clients, providing expert recruitment advice to ensure the best candidate matches for Perm supply chain positions. Source top-tier supply chain candidates, including for roles such as Head of Supply Chain, Procurement Director, Supply Chain Manager, Procurement Manager, Category Manager and roles across the demand/supply/production planning suite. Leverage Michael Page's market-leading resources, networks, and industry insights to attract candidates and support clients effectively. Actively develop and build new relationships across the Supply Chain space in London and the South East, gaining a deeper understanding of their hiring needs, ensuring strong, long-term partnerships. Collaborate within a highly successful team, with many opportunities to pass work and support each other in a warm desk environment. Proactively identify and act on business development opportunities within the national remit. Profile We're looking for individuals with: Experience in 360 recruitment. Preferably within a commercial, professional services and/or supply chain and logistics setting, with a proven track record of driving and winning new business opportunities, building long-term relationships and delivering exceptional results. If you're a sales experienced individual who is used to working to targets in B2B, or B2C outbound environments, and is commercially impactful and eager to be on the phones 360 recruitment could be for you. You must be able to illustrate your billings, successes and achievements in recruitment - we want to know about your wins! Excellent communication and negotiation skills, with the ability to build relationships with senior stakeholders. A proactive, consultative approach to client acquisition and account management. The ability to attract and engage top accounting candidates. Self-motivation, resilience, and the ability to work in a fast-paced, target-driven environment. Job Offer What We Offer Clear Path to Leadership: We champion your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training: Benefit from tailored training programs designed for recruiters at all levels of their career. High-Earning Potential: Competitive base salary with a lucrative, performance-driven commission structure. A well-established team: Benefit from a strong internal network, alongside a team of truly knowledgeable recruiters Our Commitment to Inclusion As an inclusive employer, Michael Page is dedicated to improving diversity representation across our teams. We actively encourage applications from candidates who are ethnically diverse or have a disability. We're committed to supporting you throughout the recruitment process. Let us know if there's anything we can do to ensure you can perform at your best.
Jan 30, 2026
Full time
Lead high-impact recruitment for the Supply Chain & Logistics desk, managing end-to-end processes, building client relationships, and collaborating with strong counterparts. Competitive salary with clear career progression opportunities in a global recruitment leader, offering hybrid work and advanced training programs. Client Details Are you an experienced Recruitment Consultant looking to work in a white-collar supply chain & logistics desk? At Michael Page, we're hiring for a Recruitment Consultant to look after our FMCG/Pharmaceutical/Industrial desk within the supply chain and logistics space in our London office. If you have experience working on white collar roles, supply chain or manager level positions or within supply chain recruitment, this is a great opportunity to build relationships, have impact and really make a difference. Description As a Recruitment Consultant - Supply Chain & Logistics perm desk, you will: Manage the full recruitment lifecycle for the supply chain sector in London and the South East, dealing with leading FMCG brands alongside exciting SME's and start up operations. Build and deepen strategic relationships with clients, providing expert recruitment advice to ensure the best candidate matches for Perm supply chain positions. Source top-tier supply chain candidates, including for roles such as Head of Supply Chain, Procurement Director, Supply Chain Manager, Procurement Manager, Category Manager and roles across the demand/supply/production planning suite. Leverage Michael Page's market-leading resources, networks, and industry insights to attract candidates and support clients effectively. Actively develop and build new relationships across the Supply Chain space in London and the South East, gaining a deeper understanding of their hiring needs, ensuring strong, long-term partnerships. Collaborate within a highly successful team, with many opportunities to pass work and support each other in a warm desk environment. Proactively identify and act on business development opportunities within the national remit. Profile We're looking for individuals with: Experience in 360 recruitment. Preferably within a commercial, professional services and/or supply chain and logistics setting, with a proven track record of driving and winning new business opportunities, building long-term relationships and delivering exceptional results. If you're a sales experienced individual who is used to working to targets in B2B, or B2C outbound environments, and is commercially impactful and eager to be on the phones 360 recruitment could be for you. You must be able to illustrate your billings, successes and achievements in recruitment - we want to know about your wins! Excellent communication and negotiation skills, with the ability to build relationships with senior stakeholders. A proactive, consultative approach to client acquisition and account management. The ability to attract and engage top accounting candidates. Self-motivation, resilience, and the ability to work in a fast-paced, target-driven environment. Job Offer What We Offer Clear Path to Leadership: We champion your growth with a transparent career progression framework and opportunities to advance into leadership roles. Industry-Leading Training: Benefit from tailored training programs designed for recruiters at all levels of their career. High-Earning Potential: Competitive base salary with a lucrative, performance-driven commission structure. A well-established team: Benefit from a strong internal network, alongside a team of truly knowledgeable recruiters Our Commitment to Inclusion As an inclusive employer, Michael Page is dedicated to improving diversity representation across our teams. We actively encourage applications from candidates who are ethnically diverse or have a disability. We're committed to supporting you throughout the recruitment process. Let us know if there's anything we can do to ensure you can perform at your best.
A leading developer is seeking an experienced, professional MEP Manager to project manage a residential project from shell & core through to completion. This build is in its infancy, and this buisinss has a busy pipeline of projects in London. Key Responsibilities: Responsible for managing all service installations strictly in accordance with specifications and in line with procedures and guidelines Effective management of Services Contractors and other related Sub-Contractors / Supply Chain Partners Analyse data to identify the critical sequence and quantify the resources required to ensure key management decisions are made Review and report on specifications and design drawings and ensure appropriate service/design decisions are met Develop design proposals at sketch, detailed design and production stages where deemed appropriate Plan and manage Design Team Drawings (e.g., AutoCAD) and other documentation of design and installation Programme and facilitate the flow of information between the Design Team and Services Subcontractors Attend Client meetings and provide updates on progress Organise and Chair coordination meetings for the Services Subcontractors Plan the work and organise the plant and site facilities to meet project deadlines Review Subcontractor submittals on plant proposals and procurement routes and track these as required Inspect, assess, and verify commissioning of MEP systems on site Timely submittal of the Safety File Data for the Client on project completion Qualifications & Experience: Relevant Engineering degree/diploma or related discipline required Familiar with Mechanical, Electrical, Sprinkler & Process Systems / Construction Computer literate in Microsoft Office Package Professional with excellent interpersonal skills, strong written and oral communication skills Demonstrate a high degree of responsiveness and have the ability work on your own initiative Proven track record in Residential Projects Willing to contribute and adhere to the quality and safety requirements of the operation Membership of professional body (e.g., CIBSE) is beneficial If you are well suited to this role, please apply through the link and we may contact you for a confidential discussion.
Jan 30, 2026
Full time
A leading developer is seeking an experienced, professional MEP Manager to project manage a residential project from shell & core through to completion. This build is in its infancy, and this buisinss has a busy pipeline of projects in London. Key Responsibilities: Responsible for managing all service installations strictly in accordance with specifications and in line with procedures and guidelines Effective management of Services Contractors and other related Sub-Contractors / Supply Chain Partners Analyse data to identify the critical sequence and quantify the resources required to ensure key management decisions are made Review and report on specifications and design drawings and ensure appropriate service/design decisions are met Develop design proposals at sketch, detailed design and production stages where deemed appropriate Plan and manage Design Team Drawings (e.g., AutoCAD) and other documentation of design and installation Programme and facilitate the flow of information between the Design Team and Services Subcontractors Attend Client meetings and provide updates on progress Organise and Chair coordination meetings for the Services Subcontractors Plan the work and organise the plant and site facilities to meet project deadlines Review Subcontractor submittals on plant proposals and procurement routes and track these as required Inspect, assess, and verify commissioning of MEP systems on site Timely submittal of the Safety File Data for the Client on project completion Qualifications & Experience: Relevant Engineering degree/diploma or related discipline required Familiar with Mechanical, Electrical, Sprinkler & Process Systems / Construction Computer literate in Microsoft Office Package Professional with excellent interpersonal skills, strong written and oral communication skills Demonstrate a high degree of responsiveness and have the ability work on your own initiative Proven track record in Residential Projects Willing to contribute and adhere to the quality and safety requirements of the operation Membership of professional body (e.g., CIBSE) is beneficial If you are well suited to this role, please apply through the link and we may contact you for a confidential discussion.
The role of Category Manager in the Public Sector is pivotal in managing procurement and supply chain activities effectively. This position in Dudley requires a professional to oversee strategic sourcing and ensure value for money procurement solutions. Client Details This opportunity is with a public sector organisation in Dudley, known for its commitment to efficient and effective service delivery. As a medium-sized entity, they focus on procurement and supply chain management to support their community-oriented goals. Description Develop and implement category strategies to achieve cost savings and operational efficiency. Collaborate with stakeholders to understand procurement needs and ensure alignment with organisational objectives. Manage supplier relationships to optimise performance and ensure compliance with contractual agreements. Conduct market analysis to identify opportunities for better value procurement. Lead tendering processes, including drafting specifications and evaluating supplier bids. Monitor and report on category performance, ensuring continuous improvement. Ensure all procurement activities comply with public sector regulations and guidelines. Provide expert advice on procurement best practices within the organisation. Profile A successful Category Manager should have: Proven experience in procurement and supply chain management within the Public Sector. Strong knowledge of public sector procurement policies and regulations. Excellent analytical and negotiation skills to achieve the best outcomes. Effective communication and stakeholder management capabilities. Ability to develop and manage category strategies successfully. A relevant qualification or certification in procurement or supply chain management. Job Offer Salary ranging from 39,000 to 41,800 per annum. Flexible Working Options Hybrid working 1-2 days per week on site Permanent position within a reputable public sector organisation in Dudley. Opportunity to make a meaningful impact within the Procurement & Supply Chain department. Comprehensive benefits package to support your professional and personal development. This is an excellent opportunity for a Category Manager to advance their career in the Public Sector. Apply today to join this respected organisation in Dudley.
Jan 30, 2026
Full time
The role of Category Manager in the Public Sector is pivotal in managing procurement and supply chain activities effectively. This position in Dudley requires a professional to oversee strategic sourcing and ensure value for money procurement solutions. Client Details This opportunity is with a public sector organisation in Dudley, known for its commitment to efficient and effective service delivery. As a medium-sized entity, they focus on procurement and supply chain management to support their community-oriented goals. Description Develop and implement category strategies to achieve cost savings and operational efficiency. Collaborate with stakeholders to understand procurement needs and ensure alignment with organisational objectives. Manage supplier relationships to optimise performance and ensure compliance with contractual agreements. Conduct market analysis to identify opportunities for better value procurement. Lead tendering processes, including drafting specifications and evaluating supplier bids. Monitor and report on category performance, ensuring continuous improvement. Ensure all procurement activities comply with public sector regulations and guidelines. Provide expert advice on procurement best practices within the organisation. Profile A successful Category Manager should have: Proven experience in procurement and supply chain management within the Public Sector. Strong knowledge of public sector procurement policies and regulations. Excellent analytical and negotiation skills to achieve the best outcomes. Effective communication and stakeholder management capabilities. Ability to develop and manage category strategies successfully. A relevant qualification or certification in procurement or supply chain management. Job Offer Salary ranging from 39,000 to 41,800 per annum. Flexible Working Options Hybrid working 1-2 days per week on site Permanent position within a reputable public sector organisation in Dudley. Opportunity to make a meaningful impact within the Procurement & Supply Chain department. Comprehensive benefits package to support your professional and personal development. This is an excellent opportunity for a Category Manager to advance their career in the Public Sector. Apply today to join this respected organisation in Dudley.
We are seeking an experienced and proactive Procurement Manager to lead and manage all purchasing activities across the business. The role will involve sourcing new suppliers, managing existing supplier relationships, and negotiating the purchase of goods, materials, and services to support operational and production requirements. Working closely with senior management, you will play a key role in shaping procurement strategies, supporting forward production planning, and ensuring value for money while maintaining quality and supply continuity. Key Responsibilities Source, select, and manage suppliers, building strong and effective long-term relationships Negotiate commercial terms and manage contracts to achieve optimal cost, quality, and service levels Oversee day-to-day procurement activities, ensuring compliance with budgetary requirements Review, approve, and sign off purchase orders Work alongside senior management to develop purchasing strategies aligned with production forecasts Create and maintain accurate finished product costings on an ongoing basis Manage stock levels to ensure availability while minimising waste and excess inventory Identify, assess, and mitigate supply chain risks Key Skills & Competencies Ability to develop and implement effective purchasing strategies that support business objectives Strong supplier evaluation and selection/de-selection skills Commercial awareness with the ability to anticipate market trends and price movements Confident decision-maker with a proactive approach to problem-solving Skills & Qualifications Proven experience working within a procurement or purchasing function Demonstrable contract management and supplier negotiation experience Strong negotiation skills, with the ability to influence at all levels Excellent analytical and organisational skills High level of computer literacy, particularly in Excel (experience with SAGE 200 or similar accounts or ERP systems would be beneficial but is not essential) Self-motivated, able to manage workloads independently, communicate effectively, and perform well under pressure
Jan 30, 2026
Full time
We are seeking an experienced and proactive Procurement Manager to lead and manage all purchasing activities across the business. The role will involve sourcing new suppliers, managing existing supplier relationships, and negotiating the purchase of goods, materials, and services to support operational and production requirements. Working closely with senior management, you will play a key role in shaping procurement strategies, supporting forward production planning, and ensuring value for money while maintaining quality and supply continuity. Key Responsibilities Source, select, and manage suppliers, building strong and effective long-term relationships Negotiate commercial terms and manage contracts to achieve optimal cost, quality, and service levels Oversee day-to-day procurement activities, ensuring compliance with budgetary requirements Review, approve, and sign off purchase orders Work alongside senior management to develop purchasing strategies aligned with production forecasts Create and maintain accurate finished product costings on an ongoing basis Manage stock levels to ensure availability while minimising waste and excess inventory Identify, assess, and mitigate supply chain risks Key Skills & Competencies Ability to develop and implement effective purchasing strategies that support business objectives Strong supplier evaluation and selection/de-selection skills Commercial awareness with the ability to anticipate market trends and price movements Confident decision-maker with a proactive approach to problem-solving Skills & Qualifications Proven experience working within a procurement or purchasing function Demonstrable contract management and supplier negotiation experience Strong negotiation skills, with the ability to influence at all levels Excellent analytical and organisational skills High level of computer literacy, particularly in Excel (experience with SAGE 200 or similar accounts or ERP systems would be beneficial but is not essential) Self-motivated, able to manage workloads independently, communicate effectively, and perform well under pressure
Our client is a global leader in the FMCG sector, specialising in designing and supplying specialist packaging to leading FMCG brands and retailers worldwide. From concept design to delivery, they manage the entire process to bring their clients' creative visions to life. As they continue to expand, they are looking for a talented Project Manager to join their busy team. This is a fantastic opportunity to work on exciting international supply chain projects, collaborate across multiple departments, and ensure the timely and high-quality delivery of projects. If you're a passionate Project Manager with experience of working in the fast-paced world of consumer goods and want to take the next step in your career with a global company, we want to hear from you! Project Manager - what you'll do: Support Account Managers to oversee projects from initial business development through to final delivery. Act as the communication bridge between customers and internal teams. Build Client Relationships and be the primary point of contact for large FMCG customers. Ensure outstanding customer service, provide regular updates, and clearly communicate project requirements. Manage Project Timelines and track and monitor project progress across global supply chain from China-based factories to UK warehouses and international clients. Proactively resolve potential delays to meet tight deadlines. Coordinate Logistics & Warehousing working closely with logistics teams to ensure timely procurement and accurate delivery from global suppliers. Streamline processes using internal systems. Collaborate Across Departments, working alongside Planning and Technical teams to ensure compliance with specifications, labelling, and language requirements. Collaborate with the Design Studio to deliver customer-driven artwork and uphold brand standards. Prepare presentations, process orders, and maintain thorough documentation. Attend client meetings, take comprehensive notes, and ensure follow-up actions are taken. What is needed for the role as Project Manager: At least 2 years in a Project Management role, ideally within FMCG, retail, or food industries. A relevant Bachelor's degree preferred. Proficiency in Excel and Microsoft Office; familiarity with SAP is a plus. Highly organised with the ability to manage multiple projects simultaneously. Strong attention to detail and a proactive, solutions-driven mindset. Excellent communication and collaboration skills. Calm under pressure and creative in problem-solving. Why Apply? This is your chance to join a growing company with global reach. Being part of this forward-thinking team will allow you to work on diverse, innovative projects, collaborate with talented teams, and contribute to delivering high-quality products for world-renowned FMCG brands. They offer career development opportunities, exposure to international projects, and a fast-paced, creative working environment.
Jan 30, 2026
Full time
Our client is a global leader in the FMCG sector, specialising in designing and supplying specialist packaging to leading FMCG brands and retailers worldwide. From concept design to delivery, they manage the entire process to bring their clients' creative visions to life. As they continue to expand, they are looking for a talented Project Manager to join their busy team. This is a fantastic opportunity to work on exciting international supply chain projects, collaborate across multiple departments, and ensure the timely and high-quality delivery of projects. If you're a passionate Project Manager with experience of working in the fast-paced world of consumer goods and want to take the next step in your career with a global company, we want to hear from you! Project Manager - what you'll do: Support Account Managers to oversee projects from initial business development through to final delivery. Act as the communication bridge between customers and internal teams. Build Client Relationships and be the primary point of contact for large FMCG customers. Ensure outstanding customer service, provide regular updates, and clearly communicate project requirements. Manage Project Timelines and track and monitor project progress across global supply chain from China-based factories to UK warehouses and international clients. Proactively resolve potential delays to meet tight deadlines. Coordinate Logistics & Warehousing working closely with logistics teams to ensure timely procurement and accurate delivery from global suppliers. Streamline processes using internal systems. Collaborate Across Departments, working alongside Planning and Technical teams to ensure compliance with specifications, labelling, and language requirements. Collaborate with the Design Studio to deliver customer-driven artwork and uphold brand standards. Prepare presentations, process orders, and maintain thorough documentation. Attend client meetings, take comprehensive notes, and ensure follow-up actions are taken. What is needed for the role as Project Manager: At least 2 years in a Project Management role, ideally within FMCG, retail, or food industries. A relevant Bachelor's degree preferred. Proficiency in Excel and Microsoft Office; familiarity with SAP is a plus. Highly organised with the ability to manage multiple projects simultaneously. Strong attention to detail and a proactive, solutions-driven mindset. Excellent communication and collaboration skills. Calm under pressure and creative in problem-solving. Why Apply? This is your chance to join a growing company with global reach. Being part of this forward-thinking team will allow you to work on diverse, innovative projects, collaborate with talented teams, and contribute to delivering high-quality products for world-renowned FMCG brands. They offer career development opportunities, exposure to international projects, and a fast-paced, creative working environment.
Supporting the Procurement Manager in purchasing ingredients, packaging and consumables in a way that protects quality, ensures cost-effectiveness, and maintains the brand's strong commitment to natural ingredients and sustainable production. The role ensures efficient stock availability, accurate data management, and collaborative supplier relationships to help deliver smooth operations and continued brand growth. Client Details Our client is a medium-sized enterprise operating within the FMCG industry. They are known for their commitment to providing high-quality products and maintaining efficient supply chain processes to meet market demands. Description 1. Purchasing & Procurement Support Assist the Procurement Manager with ordering raw materials, ingredients, packaging and consumables Place purchase orders accurately and ensure alignment with production schedules and forecasted demand. Monitor stock levels for key ingredients and packaging, identifying risks early (e.g., seasonal fruit shortages, long-lead packaging items). Support new product development (NPD) sourcing activities by gathering supplier samples, pricing, and documentation. 2. Supplier Coordination Communicate with UK and international suppliers regarding availability, lead times, and order progress. Support ongoing negotiations around pricing, minimum order quantities, and contracts. Track supplier performance against quality, service, and sustainability standards. Ensure supplier documents (spec sheets, allergen info, certifications, sustainability credentials) are up to date. 3. Production & Logistics Support Liaise closely with the planning, warehousing, and production teams to ensure materials arrive on time and in the correct quantities. Help resolve any delivery or quality issues-such as incorrect quantities, late deliveries, or packaging defects. Support the management of seasonal procurement cycles 4. Data & Administrative Duties Maintain accurate records in the MRP system, including pricing, supplier data, product codes, and lead times. Assist in preparing procurement reports, cost-tracking spreadsheets, and category performance summaries. Support cost change processes, ensuring timely communication with finance and production teams. 5. Quality, Compliance & Sustainability Ensure purchased materials meet high quality and natural ingredient standards. Assist with supplier audits and certifications (e.g., BRCGS, organic, sustainability accreditation's). Help maintain compliance with food safety, traceability, and environmental standards. Profile A successful Purchasing Assistant should have: Technical Skills Basic understanding of procurement processes and supply chain. Strong Excel skills and comfortable working with data. Experience with MRP systems. Understanding of food or beverage production preferred. Soft Skills Strong communication and relationship-building skills. High attention to detail and accuracy. Organised, reliable, and able to manage multiple tasks simultaneously. Good analytical ability and confidence with numbers. Proactive problem solver with a hands-on approach. Experience & Qualifications Experience in purchasing, supply chain, or FMCG is an advantage but not essential for junior candidates. Background in food, drink, or manufacturing procurement is beneficial. GCSEs/A-Levels or equivalent required; business, supply chain, or food science qualifications desirable. Job Offer Competitive salary up to 36,500 per annum. Permanent position offering stability and growth opportunities. Be part of a reputable company in the FMCG industry. Opportunity to work in a supportive and collaborative environment in Nottingham. Comprehensive benefits package to support your professional and personal needs. If you are ready to take the next step in your career as a Purchasing Assistant and join a thriving team in Nottingham, we encourage you to apply today!
Jan 29, 2026
Full time
Supporting the Procurement Manager in purchasing ingredients, packaging and consumables in a way that protects quality, ensures cost-effectiveness, and maintains the brand's strong commitment to natural ingredients and sustainable production. The role ensures efficient stock availability, accurate data management, and collaborative supplier relationships to help deliver smooth operations and continued brand growth. Client Details Our client is a medium-sized enterprise operating within the FMCG industry. They are known for their commitment to providing high-quality products and maintaining efficient supply chain processes to meet market demands. Description 1. Purchasing & Procurement Support Assist the Procurement Manager with ordering raw materials, ingredients, packaging and consumables Place purchase orders accurately and ensure alignment with production schedules and forecasted demand. Monitor stock levels for key ingredients and packaging, identifying risks early (e.g., seasonal fruit shortages, long-lead packaging items). Support new product development (NPD) sourcing activities by gathering supplier samples, pricing, and documentation. 2. Supplier Coordination Communicate with UK and international suppliers regarding availability, lead times, and order progress. Support ongoing negotiations around pricing, minimum order quantities, and contracts. Track supplier performance against quality, service, and sustainability standards. Ensure supplier documents (spec sheets, allergen info, certifications, sustainability credentials) are up to date. 3. Production & Logistics Support Liaise closely with the planning, warehousing, and production teams to ensure materials arrive on time and in the correct quantities. Help resolve any delivery or quality issues-such as incorrect quantities, late deliveries, or packaging defects. Support the management of seasonal procurement cycles 4. Data & Administrative Duties Maintain accurate records in the MRP system, including pricing, supplier data, product codes, and lead times. Assist in preparing procurement reports, cost-tracking spreadsheets, and category performance summaries. Support cost change processes, ensuring timely communication with finance and production teams. 5. Quality, Compliance & Sustainability Ensure purchased materials meet high quality and natural ingredient standards. Assist with supplier audits and certifications (e.g., BRCGS, organic, sustainability accreditation's). Help maintain compliance with food safety, traceability, and environmental standards. Profile A successful Purchasing Assistant should have: Technical Skills Basic understanding of procurement processes and supply chain. Strong Excel skills and comfortable working with data. Experience with MRP systems. Understanding of food or beverage production preferred. Soft Skills Strong communication and relationship-building skills. High attention to detail and accuracy. Organised, reliable, and able to manage multiple tasks simultaneously. Good analytical ability and confidence with numbers. Proactive problem solver with a hands-on approach. Experience & Qualifications Experience in purchasing, supply chain, or FMCG is an advantage but not essential for junior candidates. Background in food, drink, or manufacturing procurement is beneficial. GCSEs/A-Levels or equivalent required; business, supply chain, or food science qualifications desirable. Job Offer Competitive salary up to 36,500 per annum. Permanent position offering stability and growth opportunities. Be part of a reputable company in the FMCG industry. Opportunity to work in a supportive and collaborative environment in Nottingham. Comprehensive benefits package to support your professional and personal needs. If you are ready to take the next step in your career as a Purchasing Assistant and join a thriving team in Nottingham, we encourage you to apply today!
Shutdown Procurement Analyst Clydach, Swansea Contract until 31 December 2026 Full-Time Industrial / Manufacturing Introduction Acorn by Synergie is currently recruiting on behalf of its prestigious client, Vale Europe, for a Shutdown Procurement Analyst based at the Mond Nickel Refinery in Clydach, Swansea. The Mond Nickel Refinery has been one of the world's leading nickel refineries for over 120 years. Vale is a global mining leader with operations across the UK, Europe, Asia, and the USA. This contract role offers the opportunity to play a key part in the successful delivery of major refinery shutdowns within a highly regulated industrial environment. The Role As a Shutdown Procurement Analyst, you will support planned refinery shutdowns by ensuring all materials, equipment, and services are procured safely, cost-effectively, and on schedule. You will work closely with Maintenance, Engineering, Shutdown Management, and suppliers, managing the full procurement lifecycle from supplier pre-qualification through to contract closeout. Living Vale's core values of accountability, integrity, and teamwork, you will contribute directly to safe, efficient, and well-executed shutdown events through strong commercial stewardship and collaboration. Key Responsibilities Lead end-to-end procurement activities for shutdown-related goods and services. Conduct supplier pre-qualification and maintain readiness of approved contractors. Develop and execute procurement strategies and cost-down initiatives. Prepare and manage RFQs and RFPs, coordinating all commercial communications. Analyse quotations and complete commercial evaluations with award recommendations. Participate in negotiations and ensure contracts mitigate commercial and compliance risks. Issue purchase orders and contracts in line with Vale governance requirements. Manage contract documentation, administration, and commercial closeout. Provide regular updates to the Procurement Manager on progress, risks, and supplier performance. Build and maintain strong relationships with key shutdown suppliers. Requirements 3-4 years' experience in procurement, supply chain, or commercial roles. Experience within industrial, engineering, maintenance, or shutdown environments preferred. SAP experience. Strong Microsoft Office skills. College diploma in business, procurement, supply chain, or a related discipline. Strong commercial awareness with proven negotiation and analytical skills. Excellent organisation, communication, and problem-solving abilities. High attention to detail, particularly in commercial documentation. Ability to manage multiple priorities and work to strict shutdown deadlines. Preferred Qualifications NVQ Level 3 in a business-related subject. Procurement qualifications such as CIPS Level 3 or above (advantageous). Equality & Inclusion Vale is an equal opportunity employer committed to building a diverse and inclusive workplace. Applications are welcomed from all qualified individuals regardless of race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Interested? Apply now with your up-to-date CV or contact Acorn by Synergie for further information about this Shutdown Procurement Analyst opportunity.
Jan 29, 2026
Contractor
Shutdown Procurement Analyst Clydach, Swansea Contract until 31 December 2026 Full-Time Industrial / Manufacturing Introduction Acorn by Synergie is currently recruiting on behalf of its prestigious client, Vale Europe, for a Shutdown Procurement Analyst based at the Mond Nickel Refinery in Clydach, Swansea. The Mond Nickel Refinery has been one of the world's leading nickel refineries for over 120 years. Vale is a global mining leader with operations across the UK, Europe, Asia, and the USA. This contract role offers the opportunity to play a key part in the successful delivery of major refinery shutdowns within a highly regulated industrial environment. The Role As a Shutdown Procurement Analyst, you will support planned refinery shutdowns by ensuring all materials, equipment, and services are procured safely, cost-effectively, and on schedule. You will work closely with Maintenance, Engineering, Shutdown Management, and suppliers, managing the full procurement lifecycle from supplier pre-qualification through to contract closeout. Living Vale's core values of accountability, integrity, and teamwork, you will contribute directly to safe, efficient, and well-executed shutdown events through strong commercial stewardship and collaboration. Key Responsibilities Lead end-to-end procurement activities for shutdown-related goods and services. Conduct supplier pre-qualification and maintain readiness of approved contractors. Develop and execute procurement strategies and cost-down initiatives. Prepare and manage RFQs and RFPs, coordinating all commercial communications. Analyse quotations and complete commercial evaluations with award recommendations. Participate in negotiations and ensure contracts mitigate commercial and compliance risks. Issue purchase orders and contracts in line with Vale governance requirements. Manage contract documentation, administration, and commercial closeout. Provide regular updates to the Procurement Manager on progress, risks, and supplier performance. Build and maintain strong relationships with key shutdown suppliers. Requirements 3-4 years' experience in procurement, supply chain, or commercial roles. Experience within industrial, engineering, maintenance, or shutdown environments preferred. SAP experience. Strong Microsoft Office skills. College diploma in business, procurement, supply chain, or a related discipline. Strong commercial awareness with proven negotiation and analytical skills. Excellent organisation, communication, and problem-solving abilities. High attention to detail, particularly in commercial documentation. Ability to manage multiple priorities and work to strict shutdown deadlines. Preferred Qualifications NVQ Level 3 in a business-related subject. Procurement qualifications such as CIPS Level 3 or above (advantageous). Equality & Inclusion Vale is an equal opportunity employer committed to building a diverse and inclusive workplace. Applications are welcomed from all qualified individuals regardless of race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Interested? Apply now with your up-to-date CV or contact Acorn by Synergie for further information about this Shutdown Procurement Analyst opportunity.
This award-winning project consultancy is experiencing an exciting period of growth, having built a strong reputation since 2013 for improving the delivery of complex projects across a range of sectors. Recognised as Global Project Controls Innovation of the Year, the business is driven by a people-first culture and a clear purpose: to improve lives through better project delivery. The Senior Project Manager role offers the opportunity to work in a client-facing consultancy capacity with UK water companies, delivering projects across both pre- and post-contract stages. You'll bring proven experience in NEC3/4 ECC contracts, procurement, Early Contractor Involvement and Design & Build delivery, applying your major project knowledge to drive efficiencies, manage risk and build strong supply-chain relationships. This is a senior, hands-on role with meaningful responsibility and influence on complex programmes. Alongside challenging and rewarding project work, the organisation is deeply committed to professional development. You'll receive full support through training, progression opportunities and a clear pathway to chartership, with flexibility to shape your career in line with your ambitions. For experienced project managers seeking growth, autonomy and a consultancy that truly invests in its people, this role offers a compelling next step.
Jan 29, 2026
Full time
This award-winning project consultancy is experiencing an exciting period of growth, having built a strong reputation since 2013 for improving the delivery of complex projects across a range of sectors. Recognised as Global Project Controls Innovation of the Year, the business is driven by a people-first culture and a clear purpose: to improve lives through better project delivery. The Senior Project Manager role offers the opportunity to work in a client-facing consultancy capacity with UK water companies, delivering projects across both pre- and post-contract stages. You'll bring proven experience in NEC3/4 ECC contracts, procurement, Early Contractor Involvement and Design & Build delivery, applying your major project knowledge to drive efficiencies, manage risk and build strong supply-chain relationships. This is a senior, hands-on role with meaningful responsibility and influence on complex programmes. Alongside challenging and rewarding project work, the organisation is deeply committed to professional development. You'll receive full support through training, progression opportunities and a clear pathway to chartership, with flexibility to shape your career in line with your ambitions. For experienced project managers seeking growth, autonomy and a consultancy that truly invests in its people, this role offers a compelling next step.
As the Site & Facilities Manager, you will be the operational backbone of our client's UK site. You will oversee the seamless integration of offices, chemical laboratories, and warehouse/distribution hub. This role demands a proactive person capable of managing complex building systems, ensuring rigorous safety compliance, and driving efficiency across all site infrastructure. This is a single site role based in Manchester. Core ResponsibilitiesFacilities & Asset Management Operational Oversight: Manage day-to-day operations for the entire estate, ensuring the facility is open, secure (keyholder), and fully functional for production and lab teams. Maintenance Strategy: Lead both Planned Preventative Maintenance (PPM) and reactive repairs for all plant, equipment, and building fabric using SFG20 maintenance standards where applicable. Utilities & Infrastructure: Maintain reliability and compliance for critical site services, including HVAC, Local Exhaust Ventilation (LEV) for chemical safety, compressed air, power, and water. Projects & Space Planning: Lead refurbishments, site improvement projects, and strategic space planning to accommodate business growth and operational shifts. Contractor & Commercial Management Supply Chain: Source, appoint, and monitor external service providers, negotiating high-value contracts and Service Level Agreements (SLAs). Supervision: Ensure all contractor work is executed safely, on time, and strictly to specification, managing the Permit to Work system. Financial Control: Oversee the facilities budget, identifying cost-saving opportunities and ensuring commercial efficiency in all procurement. Safety, Compliance & Quality Risk & Audit: Conduct regular site inspections, statutory inspections, and risk assessments to maintain a "Safety First" culture. Regulatory Documentation: Manage all permits, contractor RAMS, external risk assessments and remedial actions and all related safety documentation to ensure the site is audit-ready at all times. Waste: Ensure waste is effectively managed, and is removed from site regularly, using certified contractors. Incident Response: Serve as the primary contact for facilities-related emergencies and safety matters, including out-of-hours support when required. Procedures: Develop and maintain Standard Operating Procedures (SOPs) and provide facilities-related training to the wider workforce. Health & Safety Excellence Promote a rigorous safety culture by reporting all near misses and preventing accidents through proactive site management. Ensure the correct use of PPE and mechanical lifting equipment across the warehouse and production zones. Uphold the company's Health & Safety Policy as the site's primary safety champion. Knowledge, Skills & Experience Experience: Ideally proven track record in Facilities Management, specifically within scientific, laboratory, or chemical distribution environments. Technical Knowledge: Deep understanding of UK building systems and H&S legislation (COSHH, DSEAR, and General Health & Safety at Work). Leadership: Experience in line management of internal staff and the robust management of external technical contractors, as well as leading post-audit remedial actions. Qualifications: A relevant professional qualification such as IWFM Level 4/5 or a NEBOSH General Certificate. Communication: Strong IT literacy (Office 365) with the ability to present complex facilities' data to the leadership team clearly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 29, 2026
Full time
As the Site & Facilities Manager, you will be the operational backbone of our client's UK site. You will oversee the seamless integration of offices, chemical laboratories, and warehouse/distribution hub. This role demands a proactive person capable of managing complex building systems, ensuring rigorous safety compliance, and driving efficiency across all site infrastructure. This is a single site role based in Manchester. Core ResponsibilitiesFacilities & Asset Management Operational Oversight: Manage day-to-day operations for the entire estate, ensuring the facility is open, secure (keyholder), and fully functional for production and lab teams. Maintenance Strategy: Lead both Planned Preventative Maintenance (PPM) and reactive repairs for all plant, equipment, and building fabric using SFG20 maintenance standards where applicable. Utilities & Infrastructure: Maintain reliability and compliance for critical site services, including HVAC, Local Exhaust Ventilation (LEV) for chemical safety, compressed air, power, and water. Projects & Space Planning: Lead refurbishments, site improvement projects, and strategic space planning to accommodate business growth and operational shifts. Contractor & Commercial Management Supply Chain: Source, appoint, and monitor external service providers, negotiating high-value contracts and Service Level Agreements (SLAs). Supervision: Ensure all contractor work is executed safely, on time, and strictly to specification, managing the Permit to Work system. Financial Control: Oversee the facilities budget, identifying cost-saving opportunities and ensuring commercial efficiency in all procurement. Safety, Compliance & Quality Risk & Audit: Conduct regular site inspections, statutory inspections, and risk assessments to maintain a "Safety First" culture. Regulatory Documentation: Manage all permits, contractor RAMS, external risk assessments and remedial actions and all related safety documentation to ensure the site is audit-ready at all times. Waste: Ensure waste is effectively managed, and is removed from site regularly, using certified contractors. Incident Response: Serve as the primary contact for facilities-related emergencies and safety matters, including out-of-hours support when required. Procedures: Develop and maintain Standard Operating Procedures (SOPs) and provide facilities-related training to the wider workforce. Health & Safety Excellence Promote a rigorous safety culture by reporting all near misses and preventing accidents through proactive site management. Ensure the correct use of PPE and mechanical lifting equipment across the warehouse and production zones. Uphold the company's Health & Safety Policy as the site's primary safety champion. Knowledge, Skills & Experience Experience: Ideally proven track record in Facilities Management, specifically within scientific, laboratory, or chemical distribution environments. Technical Knowledge: Deep understanding of UK building systems and H&S legislation (COSHH, DSEAR, and General Health & Safety at Work). Leadership: Experience in line management of internal staff and the robust management of external technical contractors, as well as leading post-audit remedial actions. Qualifications: A relevant professional qualification such as IWFM Level 4/5 or a NEBOSH General Certificate. Communication: Strong IT literacy (Office 365) with the ability to present complex facilities' data to the leadership team clearly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client is known as a market leader in the quality sector of the food hospitality industry. They are at an exciting point of progression in the company, making it a great time for new recruits to join their journey. They provide high-quality ambient, chilled, fresh, and frozen produce from around the world and supply some of the most prestigious chefs in the country. Their aim is to provide customer service excellence with every order and to stock the most innovative and unique range of fine, specialist and staple products, tailored for the quality sector of the market. At present, most of their customers are London-based, but they have already begun the expansion process into other major UK cities such as Manchester, Brighton and Bristol. The future is very promising! Responsibilities Place orders via telephone with suppliers - on a nightly basis - ensuring high quality produce is bought at the most cost-effective competitive price. Provide all POs with ordered produce to the driver so they can make sure they are collecting all produce ordered. Run & follow Buying Requirement reports, check customer orders, place orders, processing GRNs and credits daily and amend POs to match deliveries daily. Reduce Missed Sales. Help check deliveries when they arrive throughout the night and split the pallets to check and detect any issues with the orders to feed back to suppliers. Check waste and assisting with shorts throughout the night. Identify areas for improvement and raise with the Commercial Fresh Produce Procurement Category Manager. Achieve the KPIs communicated by the Nights Manager and Commercial Procurement Category Manager. Collaborate with Technical, Operations, Nights Teams and Commercial Fresh Produce Procurement Category Manager and others. Ensure compliance with all company workplace standards, policies, procedures and requirements on food safety, health & safety, environment and finance and buying processes. Collaborate with the Commercial Fresh Produce Procurement Category Manager to ensure a Fresh Produce supplier strategy that aligns with the company's long-term sourcing objectives. Requirements Experience of buying Fresh Produce Working night shift (typically 9pm - 6am 5 days per week) Experience in food stock replenishment Comfortable with systems and computers and running and analysing reports. Understanding of the supply chain process in wholesale fresh food buying Good attention to & eye for detail, accurate. Driven, self-motivated, reliable, dependable. Able to cope with the demands of a fast paced and changing business, flexible and adaptable. Effective team player, collaborator, effective relationship builder Ability to multi-task, works well under pressure Benefits 25 days holiday Company pension Free parking Health & wellbeing programme Life insurance On-site parking Company events Birthday voucher Referral Scheme Joining this company means you'll be working alongside a real team-spirited group of people. They value honesty, integrity and big ideas and ensure that work-life balance is enjoyed by all. They are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all staff. They provide the tools and support necessary to ensure their teams remain passionate about their work and deliver excellence throughout their career. They are big on learning & development and consistently strive to identify upcoming talent in-house. If you're willing to work hard and looking for a long-term career opportunity, this could be the role for you!
Jan 29, 2026
Full time
Our client is known as a market leader in the quality sector of the food hospitality industry. They are at an exciting point of progression in the company, making it a great time for new recruits to join their journey. They provide high-quality ambient, chilled, fresh, and frozen produce from around the world and supply some of the most prestigious chefs in the country. Their aim is to provide customer service excellence with every order and to stock the most innovative and unique range of fine, specialist and staple products, tailored for the quality sector of the market. At present, most of their customers are London-based, but they have already begun the expansion process into other major UK cities such as Manchester, Brighton and Bristol. The future is very promising! Responsibilities Place orders via telephone with suppliers - on a nightly basis - ensuring high quality produce is bought at the most cost-effective competitive price. Provide all POs with ordered produce to the driver so they can make sure they are collecting all produce ordered. Run & follow Buying Requirement reports, check customer orders, place orders, processing GRNs and credits daily and amend POs to match deliveries daily. Reduce Missed Sales. Help check deliveries when they arrive throughout the night and split the pallets to check and detect any issues with the orders to feed back to suppliers. Check waste and assisting with shorts throughout the night. Identify areas for improvement and raise with the Commercial Fresh Produce Procurement Category Manager. Achieve the KPIs communicated by the Nights Manager and Commercial Procurement Category Manager. Collaborate with Technical, Operations, Nights Teams and Commercial Fresh Produce Procurement Category Manager and others. Ensure compliance with all company workplace standards, policies, procedures and requirements on food safety, health & safety, environment and finance and buying processes. Collaborate with the Commercial Fresh Produce Procurement Category Manager to ensure a Fresh Produce supplier strategy that aligns with the company's long-term sourcing objectives. Requirements Experience of buying Fresh Produce Working night shift (typically 9pm - 6am 5 days per week) Experience in food stock replenishment Comfortable with systems and computers and running and analysing reports. Understanding of the supply chain process in wholesale fresh food buying Good attention to & eye for detail, accurate. Driven, self-motivated, reliable, dependable. Able to cope with the demands of a fast paced and changing business, flexible and adaptable. Effective team player, collaborator, effective relationship builder Ability to multi-task, works well under pressure Benefits 25 days holiday Company pension Free parking Health & wellbeing programme Life insurance On-site parking Company events Birthday voucher Referral Scheme Joining this company means you'll be working alongside a real team-spirited group of people. They value honesty, integrity and big ideas and ensure that work-life balance is enjoyed by all. They are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all staff. They provide the tools and support necessary to ensure their teams remain passionate about their work and deliver excellence throughout their career. They are big on learning & development and consistently strive to identify upcoming talent in-house. If you're willing to work hard and looking for a long-term career opportunity, this could be the role for you!
Are you ready to take charge of procurement projects that make a real difference? A leading company in the Commercial sector is looking for a Procurement Manager to work in a remote capacity, allowing you to leverage your experience and make a significant impact from your own home. The Role As the Procurement Manager, you ll: • Develop and implement procurement strategies to support project goals. • Collaborate with cross-functional teams to ensure timely and cost-effective sourcing. • Negotiate contracts with suppliers to secure advantageous terms and conditions. • Monitor supplier performance and drive continuous improvement initiatives. • Provide guidance and support on procurement policies and procedures. You To be successful in the role of Procurement Manager, you ll bring: • Proven experience in procurement or supply chain management, preferably in project-based environments. • Strong negotiation skills and the ability to build relationships with suppliers. • Excellent analytical skills with a focus on data-driven decision making. • Effective communication skills, both written and verbal. • A proactive approach to problem-solving and project management. What's in it for you? This leading company in the Commercial sector is known for its innovative approach to procurement and commitment to excellence. With a robust project portfolio and a focus on sustainability, it continues to make strides in enhancing operational efficiency and driving value for clients. Apply Now! To apply for the position of Procurement Manager, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now and don t miss your chance to join this exciting opportunity.
Jan 29, 2026
Full time
Are you ready to take charge of procurement projects that make a real difference? A leading company in the Commercial sector is looking for a Procurement Manager to work in a remote capacity, allowing you to leverage your experience and make a significant impact from your own home. The Role As the Procurement Manager, you ll: • Develop and implement procurement strategies to support project goals. • Collaborate with cross-functional teams to ensure timely and cost-effective sourcing. • Negotiate contracts with suppliers to secure advantageous terms and conditions. • Monitor supplier performance and drive continuous improvement initiatives. • Provide guidance and support on procurement policies and procedures. You To be successful in the role of Procurement Manager, you ll bring: • Proven experience in procurement or supply chain management, preferably in project-based environments. • Strong negotiation skills and the ability to build relationships with suppliers. • Excellent analytical skills with a focus on data-driven decision making. • Effective communication skills, both written and verbal. • A proactive approach to problem-solving and project management. What's in it for you? This leading company in the Commercial sector is known for its innovative approach to procurement and commitment to excellence. With a robust project portfolio and a focus on sustainability, it continues to make strides in enhancing operational efficiency and driving value for clients. Apply Now! To apply for the position of Procurement Manager, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now and don t miss your chance to join this exciting opportunity.
Supply Chain Coordinator 32,500 to 37,500 per annum, Permanent, Full-time 37.5 hours per week, BS37 Yate, Bristol, Hybrid working, Pension, Holidays, Parking plus more Established for 30 years, with fantastic team orientated values, we are recruiting for a supply chain coordinator to join an ever expanding business in a supplier based industry within healthcare services. This opportunity will see you working within a team of 3 as part of a wider team of 12. Reporting to and supported by an office manager, this role will see you : Providing support within sales administration and purchasing administration including producing quotations, supporting 3 account managers, order processing, invoicing, handling queries plus additional tasks Maintaining Sage and reporting via Excel Providing support to customers and building / developing a long standing rapport with customers Building strong internal relationships with colleagues Liaising with UK and international suppliers on the import of goods, placing orders and managing deliveries Working with a department manager to forecast stock continuity Providing support to department management in reviewing product costs Additional administrative support as required The successful supply chain coordinator will have a need to ideally hold experience within a supplier based environment and have the following skills : Hold ERP, MRP or CRM system experience Have strong Excel experience and able to produce reporting information through Excel Be able to manage your own time and work in an organised manner Hold excellent customer services / customer rapport building skills Previous supply chain industry experience This would be the ideal role for someone who has worked as a sales administrator / supply chain coordinator / purchasing assistant or procurement assistant. This supply chain coordinator role will see you working within a rewarding, people focused business where you will play a key part within the team. A business who pride themselves in having a team of long standing employees. With further growth on the horizon, this opportunity is not to be missed. Benefits include : Paying an excellent salary of 32,500 to 37,500 per annum Working 37.50 hours per week, Mon-Fri 08:45 to 17:00 20 Days Holiday, raising with service, plus 8 Bank holidays and 3.5 gifted holidays over Christmas On-site parking Enhanced company pension Quarterly company bonus Company events Modern office environment Training and development opportunities are available Hybrid working (2 days from home, 3 days in the office) - Following the initial induction period Working within a team focused environment Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Jan 28, 2026
Full time
Supply Chain Coordinator 32,500 to 37,500 per annum, Permanent, Full-time 37.5 hours per week, BS37 Yate, Bristol, Hybrid working, Pension, Holidays, Parking plus more Established for 30 years, with fantastic team orientated values, we are recruiting for a supply chain coordinator to join an ever expanding business in a supplier based industry within healthcare services. This opportunity will see you working within a team of 3 as part of a wider team of 12. Reporting to and supported by an office manager, this role will see you : Providing support within sales administration and purchasing administration including producing quotations, supporting 3 account managers, order processing, invoicing, handling queries plus additional tasks Maintaining Sage and reporting via Excel Providing support to customers and building / developing a long standing rapport with customers Building strong internal relationships with colleagues Liaising with UK and international suppliers on the import of goods, placing orders and managing deliveries Working with a department manager to forecast stock continuity Providing support to department management in reviewing product costs Additional administrative support as required The successful supply chain coordinator will have a need to ideally hold experience within a supplier based environment and have the following skills : Hold ERP, MRP or CRM system experience Have strong Excel experience and able to produce reporting information through Excel Be able to manage your own time and work in an organised manner Hold excellent customer services / customer rapport building skills Previous supply chain industry experience This would be the ideal role for someone who has worked as a sales administrator / supply chain coordinator / purchasing assistant or procurement assistant. This supply chain coordinator role will see you working within a rewarding, people focused business where you will play a key part within the team. A business who pride themselves in having a team of long standing employees. With further growth on the horizon, this opportunity is not to be missed. Benefits include : Paying an excellent salary of 32,500 to 37,500 per annum Working 37.50 hours per week, Mon-Fri 08:45 to 17:00 20 Days Holiday, raising with service, plus 8 Bank holidays and 3.5 gifted holidays over Christmas On-site parking Enhanced company pension Quarterly company bonus Company events Modern office environment Training and development opportunities are available Hybrid working (2 days from home, 3 days in the office) - Following the initial induction period Working within a team focused environment Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
The Procurement Manager will oversee procurement activities within the not-for-profit sector, ensuring compliance and value for money in all sourcing decisions. This role is based in London with flexibility for office in Luton and requires expertise in managing supply chains and procurements effectively. Client Details This not for profit organisation is a well-established entity within the not-for-profit sector, recognised for its impactful contributions and commitment to its mission. It operates as a medium-sized organisation, offering a stable and professional working environment. Officesd in London and Luton. Description Develop and manage end to end procurements aligned with organisational goals. Manage supplier relationships to ensure quality and cost-effectiveness. Ensure compliance with procurement policies and regulations. Monitor and analyse market trends to identify cost-saving opportunities. Negotiate contracts and agreements with suppliers effectively. Oversee the supply chain to ensure timely delivery of goods and services. Prepare reports and provide insights to senior management on procurement activities. Support cross-departmental collaboration to achieve procurement objections Profile A successful Procurement Manager should have: Experience in procurement management within a public contract regulated environment. Knowledge of procurement regulations and best practices. Strong negotiation and analytical skills. Proficiency in managing supplier relationships and contracts. The ability to identify cost-saving opportunities and improve efficiency. Excellent communication and organisational skills. Expereince in running end to end above threshold procurements. A professional qualification in procurement or a related field is desirable. Job Offer Starting salary of 46,125 per annum. Hybrid working in London or Luton Comprehensive pension scheme. Permanent role based in London/Luton. Opportunity to make a meaningful impact within the not-for-profit sector. Supportive and professional work environment. If you are ready to take on this rewarding role as a Procurement Manager in London, we encourage you to apply now. Closing date for applications is 12 noon 16th February 2026. Informal teams/telephone calls WC 16th February 2026. Formal face to face interviews 4th/5th March 2026.
Jan 28, 2026
Full time
The Procurement Manager will oversee procurement activities within the not-for-profit sector, ensuring compliance and value for money in all sourcing decisions. This role is based in London with flexibility for office in Luton and requires expertise in managing supply chains and procurements effectively. Client Details This not for profit organisation is a well-established entity within the not-for-profit sector, recognised for its impactful contributions and commitment to its mission. It operates as a medium-sized organisation, offering a stable and professional working environment. Officesd in London and Luton. Description Develop and manage end to end procurements aligned with organisational goals. Manage supplier relationships to ensure quality and cost-effectiveness. Ensure compliance with procurement policies and regulations. Monitor and analyse market trends to identify cost-saving opportunities. Negotiate contracts and agreements with suppliers effectively. Oversee the supply chain to ensure timely delivery of goods and services. Prepare reports and provide insights to senior management on procurement activities. Support cross-departmental collaboration to achieve procurement objections Profile A successful Procurement Manager should have: Experience in procurement management within a public contract regulated environment. Knowledge of procurement regulations and best practices. Strong negotiation and analytical skills. Proficiency in managing supplier relationships and contracts. The ability to identify cost-saving opportunities and improve efficiency. Excellent communication and organisational skills. Expereince in running end to end above threshold procurements. A professional qualification in procurement or a related field is desirable. Job Offer Starting salary of 46,125 per annum. Hybrid working in London or Luton Comprehensive pension scheme. Permanent role based in London/Luton. Opportunity to make a meaningful impact within the not-for-profit sector. Supportive and professional work environment. If you are ready to take on this rewarding role as a Procurement Manager in London, we encourage you to apply now. Closing date for applications is 12 noon 16th February 2026. Informal teams/telephone calls WC 16th February 2026. Formal face to face interviews 4th/5th March 2026.
We are excited to offer a fantastic opportunity for a Permanent - QS/Commercial Manager to join our dynamic AIW team at Treforest. 37.5 hrs per week, hybrid working with 3 days from the office. In this role, you will take a leading role within the Commercial team, ensuring all contractual and commercial duties are fulfilled in line with Amey's Freedom to Perform framework, governance, and legal requirements. Collaborate with Operations and Finance, building strong client relationships to ensure successful account delivery, manage change and conflict, and help secure future contracts. Provide support for supply chain procurement and business development activities This role offers the unique opportunity to work on the Core Valley Lines, currently the biggest investment in public transport infrastructure in Wales, working as part of a new and growing team maintaining the brand-new electrified railway that forms the backbone of the South Wales Metro . What You'll Do: Managing sub-contractors - Procurement, Setting up subcontracts and valuing changes Preparing client applications and manging cash flow into the business CVR - Monthly reporting on cost and value Monthly Internal and external forecasting Assist with pricing new work orders etc Administering contractual obligations including compensation events and early warnings. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior Commercial Manager. Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeships and professional memberships, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Proven track record in quantity surveying / commercial management, preferably in infrastructure. Evidence of successful contract management - pre and post award. Experience using standard forms of contract - preferably NEC. Knowledge and experience of supply chain procurement, management, and accounting. Knowledge of the records, approaches and options for dispute resolution and avoidance. Knowledge of commercial and financial budgeting and reporting. Proficient Excel user. Prior use of SAP would be advantageous. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman, our recruiter for this role, at (url removed).
Jan 28, 2026
Full time
We are excited to offer a fantastic opportunity for a Permanent - QS/Commercial Manager to join our dynamic AIW team at Treforest. 37.5 hrs per week, hybrid working with 3 days from the office. In this role, you will take a leading role within the Commercial team, ensuring all contractual and commercial duties are fulfilled in line with Amey's Freedom to Perform framework, governance, and legal requirements. Collaborate with Operations and Finance, building strong client relationships to ensure successful account delivery, manage change and conflict, and help secure future contracts. Provide support for supply chain procurement and business development activities This role offers the unique opportunity to work on the Core Valley Lines, currently the biggest investment in public transport infrastructure in Wales, working as part of a new and growing team maintaining the brand-new electrified railway that forms the backbone of the South Wales Metro . What You'll Do: Managing sub-contractors - Procurement, Setting up subcontracts and valuing changes Preparing client applications and manging cash flow into the business CVR - Monthly reporting on cost and value Monthly Internal and external forecasting Assist with pricing new work orders etc Administering contractual obligations including compensation events and early warnings. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior Commercial Manager. Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeships and professional memberships, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Proven track record in quantity surveying / commercial management, preferably in infrastructure. Evidence of successful contract management - pre and post award. Experience using standard forms of contract - preferably NEC. Knowledge and experience of supply chain procurement, management, and accounting. Knowledge of the records, approaches and options for dispute resolution and avoidance. Knowledge of commercial and financial budgeting and reporting. Proficient Excel user. Prior use of SAP would be advantageous. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman, our recruiter for this role, at (url removed).
Location Havant Thicket Reservoir Department Procurement Experience Proven experience of Procurement & Supply Chain Management. Knowledge of the supplier market for Civil Engineering & Construction (desirable). Reporting to the Procurement Manager, the Senior Buyer will be responsible for supporting the effective management of the Procurement Team, supply chain and ensuring that materials required for c click apply for full job details
Jan 28, 2026
Full time
Location Havant Thicket Reservoir Department Procurement Experience Proven experience of Procurement & Supply Chain Management. Knowledge of the supplier market for Civil Engineering & Construction (desirable). Reporting to the Procurement Manager, the Senior Buyer will be responsible for supporting the effective management of the Procurement Team, supply chain and ensuring that materials required for c click apply for full job details
Customer Service Operations Lead Location: Trafford Park, Manchester Monday-Friday 8am - 4pm or 9am - 5pm £34,(Apply online only)-£38,(Apply online only) Depending on experience Job Type: Full time, permanent role Customer Service Operations Lead Role overview We are recruiting a Customer Service Operations Lead to join a growing FMCG / production-led business based in Trafford Park. This role focuses on stabilising and improving day-to-day customer support while developing clear, effective processes that support consistency and quality across the customer care function. The role combines hands-on customer service activity with responsibility for escalation management and process improvement, working closely with internal teams to reduce repeat issues and improve customer outcomes. Customer Service Operations Lead Role purpose Improve and maintain the quality of customer support across all active channels (email, phone, etc.) Manage and resolve escalated customer cases in line with agreed policies and procedures Develop and maintain customer service standards, including SOPs, templates, and a knowledge base Work collaboratively with operational teams (production, warehouse, logistics) to resolve issues and support continuous improvement Customer Service Operations Lead Key responsibilities Provide hands-on customer support with a focus on quality, consistency, and professionalism Manage escalated customer cases, including complaints, delays, shortages, and refund or compensation decisions within agreed guidelines Create, maintain, and improve SOPs, response templates, and knowledge base content Carry out quality reviews of customer interactions and provide constructive feedback where appropriate Analyse customer contact reasons and contribute to identifying opportunities for process improvement Produce clear and concise reports on volumes, escalation trends, and improvement actions Work collaboratively with stakeholders to support service improvement initiatives Essential requirements Experience in a customer service environment (e-commerce, retail, FMCG, production, or similar) Experience handling customer complaints or escalated cases in a professional manner Ability to prioritise tasks and manage time effectively in a fast-paced environment Strong communication skills in English (written and spoken) Confidence working with basic data and reporting tools (e.g. spreadsheets, tagging, simple metrics) A proactive and responsible approach to maintaining service standards Desirable experience Experience creating or maintaining SOPs, templates, or knowledge bases Experience using customer service or ticketing systems Experience in food, FMCG, manufacturing, or production environments What success looks like (first 60-90 days) Clear and consistent customer service processes in place for common scenarios Regular reporting that provides visibility of customer issues and improvement opportunities Improved consistency and timeliness of customer responses Reduced repeat issues through better triage and clearer procedures Key Words Customer Service Operations Lead, Customer Service Lead, Customer Service Supervisor, Customer Support Lead, Customer Support Supervisor, Customer Experience Lead, Customer Care Lead, Customer Care Supervisor, Customer Operations Lead, Service Operations Lead, Service Delivery Lead, Service Delivery Supervisor, Customer Service Manager (hands-on), Customer Support Manager (hands-on), Customer Experience Supervisor, Escalations Lead, Complaints Lead, Customer Resolution Lead, Customer Operations Supervisor, Contact Centre Lead, Customer Services Team Lead. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Jan 28, 2026
Full time
Customer Service Operations Lead Location: Trafford Park, Manchester Monday-Friday 8am - 4pm or 9am - 5pm £34,(Apply online only)-£38,(Apply online only) Depending on experience Job Type: Full time, permanent role Customer Service Operations Lead Role overview We are recruiting a Customer Service Operations Lead to join a growing FMCG / production-led business based in Trafford Park. This role focuses on stabilising and improving day-to-day customer support while developing clear, effective processes that support consistency and quality across the customer care function. The role combines hands-on customer service activity with responsibility for escalation management and process improvement, working closely with internal teams to reduce repeat issues and improve customer outcomes. Customer Service Operations Lead Role purpose Improve and maintain the quality of customer support across all active channels (email, phone, etc.) Manage and resolve escalated customer cases in line with agreed policies and procedures Develop and maintain customer service standards, including SOPs, templates, and a knowledge base Work collaboratively with operational teams (production, warehouse, logistics) to resolve issues and support continuous improvement Customer Service Operations Lead Key responsibilities Provide hands-on customer support with a focus on quality, consistency, and professionalism Manage escalated customer cases, including complaints, delays, shortages, and refund or compensation decisions within agreed guidelines Create, maintain, and improve SOPs, response templates, and knowledge base content Carry out quality reviews of customer interactions and provide constructive feedback where appropriate Analyse customer contact reasons and contribute to identifying opportunities for process improvement Produce clear and concise reports on volumes, escalation trends, and improvement actions Work collaboratively with stakeholders to support service improvement initiatives Essential requirements Experience in a customer service environment (e-commerce, retail, FMCG, production, or similar) Experience handling customer complaints or escalated cases in a professional manner Ability to prioritise tasks and manage time effectively in a fast-paced environment Strong communication skills in English (written and spoken) Confidence working with basic data and reporting tools (e.g. spreadsheets, tagging, simple metrics) A proactive and responsible approach to maintaining service standards Desirable experience Experience creating or maintaining SOPs, templates, or knowledge bases Experience using customer service or ticketing systems Experience in food, FMCG, manufacturing, or production environments What success looks like (first 60-90 days) Clear and consistent customer service processes in place for common scenarios Regular reporting that provides visibility of customer issues and improvement opportunities Improved consistency and timeliness of customer responses Reduced repeat issues through better triage and clearer procedures Key Words Customer Service Operations Lead, Customer Service Lead, Customer Service Supervisor, Customer Support Lead, Customer Support Supervisor, Customer Experience Lead, Customer Care Lead, Customer Care Supervisor, Customer Operations Lead, Service Operations Lead, Service Delivery Lead, Service Delivery Supervisor, Customer Service Manager (hands-on), Customer Support Manager (hands-on), Customer Experience Supervisor, Escalations Lead, Complaints Lead, Customer Resolution Lead, Customer Operations Supervisor, Contact Centre Lead, Customer Services Team Lead. Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Shift Engineering Manager Location: Rochdale, Greater Manchester Salary: £60,000 Shift: Continental Shifts 4 on, 4 off (Days & Nights) We re working with one of the UK s most advanced and dynamic distribution operations, supporting a major retail brand with a vast, automated 24/7 logistics site covering over one million square feet. The business continues to grow, invest, and modernise its engineering function, creating opportunities for forward-thinking leaders who can drive reliability, efficiency, and people performance. Role Overview You will lead and manage engineering shifts across a large 24-hour operation, providing clear direction and hands on leadership to multi disciplined engineering teams to support internal and external customers across two large distribution centres. Your focus will be on delivering both qualitative and quantitative business objectives, achieving KPI targets, and driving continuous improvement in both engineering performance and people. Key Responsibilities Lead and motivate a team of multi-skilled engineers, service engineers, and assistants to deliver planned and reactive maintenance in line with KPIs. Provide technical expertise and hands-on fault-finding support across a wide range of automated equipment. Manage third-party contractors and ensure project and service KPIs are met. Handle all aspects of people management including performance reviews, disciplinaries, and absence management. Drive engagement and effective communication across the engineering team. Support and deputise for the Site Engineering Manager when required. Plan and coordinate all engineering activity through the CMMS system, ensuring PPMs and reactive work are completed to standard. Collaborate with Operations, HR, H&S, and other site functions to maximise uptime and resource efficiency. Lead and deliver continuous improvement initiatives to enhance site reliability and efficiency. Maintain and audit compliance with Health & Safety, statutory requirements, and company procedures. Promote a positive culture focused on teamwork, accountability, and professional development. About You Proven background leading multi-disciplined engineering teams within an automated warehouse or FMCG environment. Time-served Engineer with a minimum of HNC in Electrical or Mechanical Engineering. Strong working knowledge of SCADA and PLC systems (Siemens preferred). Experienced in using CMMS systems (Agility or similar). Health & Safety qualified (IOSH or equivalent). Excellent communicator with the ability to influence across all levels. Capable of making sound decisions under pressure and prioritising effectively. Confident working at height and understanding of relevant safety protocols (training can be provided). Results-driven, flexible, and passionate about developing people and processes. Key Words: Shift Engineering Manager, Engineering Team Leader, Maintenance Manager, Engineering Supervisor, Automated Distribution, FMCG, Siemens PLC, Agility CMMS, Continuous Improvement Please contact Ryan Taylor at Winsearch for more information Winsearch acts as an employment agency for permanent staff. We recruit across Engineering & Manufacturing, Food & Drink, Pharmaceutical, Supply Chain & Procurement, and Professional Services. View our latest roles at (url removed) and follow us on LinkedIn . IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Jan 28, 2026
Full time
Shift Engineering Manager Location: Rochdale, Greater Manchester Salary: £60,000 Shift: Continental Shifts 4 on, 4 off (Days & Nights) We re working with one of the UK s most advanced and dynamic distribution operations, supporting a major retail brand with a vast, automated 24/7 logistics site covering over one million square feet. The business continues to grow, invest, and modernise its engineering function, creating opportunities for forward-thinking leaders who can drive reliability, efficiency, and people performance. Role Overview You will lead and manage engineering shifts across a large 24-hour operation, providing clear direction and hands on leadership to multi disciplined engineering teams to support internal and external customers across two large distribution centres. Your focus will be on delivering both qualitative and quantitative business objectives, achieving KPI targets, and driving continuous improvement in both engineering performance and people. Key Responsibilities Lead and motivate a team of multi-skilled engineers, service engineers, and assistants to deliver planned and reactive maintenance in line with KPIs. Provide technical expertise and hands-on fault-finding support across a wide range of automated equipment. Manage third-party contractors and ensure project and service KPIs are met. Handle all aspects of people management including performance reviews, disciplinaries, and absence management. Drive engagement and effective communication across the engineering team. Support and deputise for the Site Engineering Manager when required. Plan and coordinate all engineering activity through the CMMS system, ensuring PPMs and reactive work are completed to standard. Collaborate with Operations, HR, H&S, and other site functions to maximise uptime and resource efficiency. Lead and deliver continuous improvement initiatives to enhance site reliability and efficiency. Maintain and audit compliance with Health & Safety, statutory requirements, and company procedures. Promote a positive culture focused on teamwork, accountability, and professional development. About You Proven background leading multi-disciplined engineering teams within an automated warehouse or FMCG environment. Time-served Engineer with a minimum of HNC in Electrical or Mechanical Engineering. Strong working knowledge of SCADA and PLC systems (Siemens preferred). Experienced in using CMMS systems (Agility or similar). Health & Safety qualified (IOSH or equivalent). Excellent communicator with the ability to influence across all levels. Capable of making sound decisions under pressure and prioritising effectively. Confident working at height and understanding of relevant safety protocols (training can be provided). Results-driven, flexible, and passionate about developing people and processes. Key Words: Shift Engineering Manager, Engineering Team Leader, Maintenance Manager, Engineering Supervisor, Automated Distribution, FMCG, Siemens PLC, Agility CMMS, Continuous Improvement Please contact Ryan Taylor at Winsearch for more information Winsearch acts as an employment agency for permanent staff. We recruit across Engineering & Manufacturing, Food & Drink, Pharmaceutical, Supply Chain & Procurement, and Professional Services. View our latest roles at (url removed) and follow us on LinkedIn . IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks