1610 jobs found

We are partnering with a well-established UK manufacturing business within the engineering sector to appoint a Finance & Operations Manager into a key senior leadership position, this position is based in Great Barr. This is a highly influential role, responsible for leading the finance function while also playing a wider operational and commercial role within the business click apply for full job details

Job Description: About the job We're looking for a high-performing Head of Finance to lead the commercial and financial strategy for a £200 million business portfolio within a fast-paced, growth-focused environment. This is a key leadership role partnering directly with the Managing Director to drive performance, improve margins, and enable smart, scalable growth click apply for full job details

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We're passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You'll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You'll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you'll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the "so what's" of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we're looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire - Sourcing & Supply Chain Specialist - Principal Associate About this role This is an exciting opportunity for you to join Capital One's UK Supplier Management Office (SMO) as a Principal Associate. We are looking for skills across the Supply Chain (Sourcing to Supplier Management). The SMO is responsible for the end-to-end Third Party lifecycle in the UK, including sourcing, contracting and ongoing supplier/vendor relationship management. We're looking for someone passionate about end to end supply chain management with an interest in sourcing best practice, community of practice, and supplier management. Reporting to the Sourcing Lead, you'll help deliver on our strategy, partner with stakeholders to understand market options, and execute buy decisions. You'll also support the UK Sourcing Community of Practice, and operate as a Supplier Manager across categories as needed. What you'll do Act as a sourcing & supply chain subject matter expert working with Category Leads, Supplier Managers and the wider business on procurement activities and best practices Execute on agreed sourcing opportunities including RFI, RFP, RFX, direct negotiations and contract renewals Collaborate with the wider Supplier Management team to support category activities such as negotiation of commercial terms Develop supply market knowledge, undertake benchmarking, and bring external insight to the team Develop internal and external relationships to understand changes in the business environment and deliver on business goals Ensure corporate and business unit policies and procedures are adhered to and appropriate documentation exists for sourcing and selection events Support building a Sourcing Community of Practice within our team Manage third party relationships with suppliers, ensuring compliance with Capital One's Third Party Management Policy throughout the supplier life cycle. Act as the primary point of contact, managing governance and communication Travel to Capital One sites and events as required What we're looking for Passion for end to end supply chain management, interest in sourcing best practice and supplier management (desirable) Experience in Procurement or Supply Chain functions with sourcing skills (essential) and supplier management skills (highly desirable) Flexibility to undertake a diverse role across the third party lifecycle and categories (essential) Supplier Relationship Management experience with demonstrable results, commercial, risk management and analytical skills (desirable) Strong commercial negotiation experience (essential) Excellent communication, relationship building and stakeholder management skills (essential) Risk Management experience as core component (desirable) Contracting experience delivering Framework Agreements, MSAs & SOWs (desirable) Ability to build strong internal and external relationships (essential) Experience in the Financial Services sector or similar (desirable) Workplace This is a permanent position based in our Nottingham offices. Our hybrid working model offers flexibility to work from office and home. We encourage associates to use the office on Tuesdays, Wednesdays and Thursdays, with days led by work type and partner patterns. Flexible arrangements can be discussed. Benefits Rewarding role contributing to the roadmap of an organization committed to transformation Strong career progression opportunities and training programs (Capital One University) Immediate access to core benefits: pension scheme, bonus, generous holiday entitlement, and private medical insurance, plus flexible benefits such as season ticket loans, cycle to work scheme and enhanced parental leave Open plan workspaces and accessible facilities - fully serviced gym, subsidised restaurant, mindfulness and music rooms Diversity & Inclusion We are committed to creating a level playing field and nurturing a diverse workforce. We welcome candidates from under represented groups, including women, the LGBTQ+ community, and ethnic minorities. Capital One is committed to diversity in the workplace. Equal Opportunity & Reasonable Adjustment We pride ourselves on hiring the best people, not the same people. We support diverse talent and apply a fair and accessible recruitment process. If you require a reasonable adjustment, please contact . Recruitment Process Our recruitment process is fair, transparent, and accessible. We partner with organisations such as Women in Finance, Race At Work, Stonewall, and upReach to find and support talent. Internal networks and support groups include: REACH - Race Equality and Culture Heritage group OutFront - LGBTQ+ support group Mind Your Mind - mental wellbeing support Women in Tech - an inclusive tech environment EmpowHER - female leadership network

About the role As a Partner Setup Specialist you will join a fast paced team responsible for onboarding new partners and ensuring accurate, compliant and timely setup of partner records across our systems. You will act as a key liaison between Sales, Underwriting, Operations and partners, managing the end to end setup process to enable smooth commercial operations and a positive partner experience. Key responsibilities Manage partner setup from receipt of request to completion, ensuring all required information and documentation is obtained and validated. Input and maintain partner data accurately within our CRM and partner platforms, following established data standards and naming conventions. Conduct checks, flagging any issues or discrepancies to relevant stakeholders and escalating where necessary. Coordinate with internal teams (Sales, Legal, Underwriting, Finance, Operations) to resolve setup blockers and confirm contractual and operational requirements are met. Prepare and maintain clear, auditable records and tracker reports to evidence progress and handovers. Communicate status updates proactively to partners and internal stakeholders, providing clear timelines and next steps. Contribute to continuous improvement by identifying process bottlenecks and suggesting system or process enhancements. Support periodic data clean ups and reconciliation activities to maintain the integrity of partner information. Skills and experience Experience in a partner onboarding, supplier setup, client services or operational role ideally within financial services, payments or a regulated environment. Attention to detail with proven data entry accuracy and an ability to follow process and compliance requirements. Excellent communication skills, able to work with internal and external stakeholders at all levels. Good organisational skills with the ability to manage multiple concurrent setups and prioritise work effectively. Comfortable working with CRM systems, spreadsheets and multiple internal platforms; quick to learn new tools. Problem solving mindset with a focus on delivering pragmatic solutions and improving processes. Ability to work independently as well as collaboratively within a team. Desirable Previous experience working with partner/affiliate programmes or B2B onboarding. What we offer An inclusive, values driven workplace with a commitment to Diversity, Equality and Inclusion. Opportunities for training, development and progression across the business. 25 days annual leave with the opportunity to buy or sell up to 5 days. Private medical and dental care. Employee Assistance Programme. Working arrangements This role will require you to reside in the UK from the start date and you will be required to attend in person on a monthly basis. You will be asked to confirm your internet speed at application to ensure you can work from home effectively. We are open to part time working and job share. Additional information All postholders will be subject to appropriate pre employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. We are not able to offer visa sponsorship for this role. We're committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to . By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. PCL uses AI tools to assist with our review of applications, including to summarise CVs against relevant job criteria and transcribe interviews. However, our team always makes the final decision on any application. Please see our privacy notice for further information on how we process your personal data during the application process. Premium Credit are an equal opportunities employer. Excited but not sure you tick every box? We encourage applications from people from all backgrounds; if you're in a job share, just apply as a pair. Please note we reserve the right to close this vacancy early if we identify a number of suitable candidates and all applicants will be advised if the vacancy closes early. We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.

Finance Business Partner - Bids & Tenders, Market Leading Group, North London, £60-70k Are you a commercially astute finance professional who thrives on complex modelling, strategic analysis and high-impact decision making? We are partnering with a market-leading, transportation organisation with c.£450m turnover and ambitious UK expansion plans click apply for full job details

Finance Manager Scaling FinTech London (Hybrid) £70,000 to £80,000 Working exclusively with a high-growth fintech business hiring a Commercial Finance Manager to partner closely with senior leadership as the company continues to scale. This is a broad, hands-on role offering a blend of FP&A, commercial finance, and management accounting click apply for full job details