About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Feb 03, 2026
Full time
About 9fin The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with the 9fin client base. The role focuses on ensuring that our clients fully understand our product offering and seek to improve usage of our platform using data to drive innovative communication. There is also a high degree of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. This is an opportunity to join a highly motivated and driven team within an exponentially growing business, servicing the largest financial market in the world, giving you the opportunity to accelerate your sales career. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Become a 9fin expert with a strong understanding of our products and services Partner with the account managers on specific client projects to drive and ensure growth within the accounts Become the voice of the client when delivering on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and events Maintain up to date records of client interactions via our CRM Requirements Minimum 2 years of relevant account management or Customer Success experience (Capital Markets, B2B Sales or Business Development) A strong knowledge of financial markets, and a demonstrated ability to build strong relationships within buyside, sellside & advisory community A track record of managing & growing a book of enterprise clients (min $1m+ book of business) Ability to plan and prioritise important tasks and work with accuracy and attention to detail Effective written and verbal communication skills conveying messages accurately and concisely Team player, but also able to work effectively alone (help is always at hand if you need though!) Existing relationships / network within the Leveraged Finance community would be beneficial Our benefits We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance Competitive salary benchmarked at 75-90th% of market Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events A note from the hiring manager "Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we've made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world's biggest financial institutions. We driven and ambitious sales and account management professionals to help us break into new markets, launch brand new product lines and unlock 9fin's massive potential. It's a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!" 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.
Head of Operations page is loaded Head of Operationslocations: Tring, Hertfordshire, England, UKtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11138Company: Ultra Intelligence & CommunicationsCommunications Business# Powering Decision Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense. Communications Business By joining the Communications Business within Ultra I&C, your unique talents will be pivotal in shaping global communication for our dedicated warfighters. Your contributions will create cutting-edge solutions that enable precise, timely, and secure exchange of voice, video, and data communications for military applications. These advancements leverage high-capacity tactical radio, advanced waveforms, and state-of-the-art satellite communications technology.# Job Description To lead and develop all operational functions across manufacturing, supply chain, and production support within a low-volume, high-value engineering environment. The Head of Operations will ensure that safety, quality, delivery and cost metrics are achieved through effective leadership, robust processes, and a culture of continuous improvement.Ultra I&C's Communications business is recruiting for a Head of Operations, to lead and develop all operational functions across manufacturing, supply chain, and production support within a low-volume, high-value engineering environment.Based: Tring, Hertfordshire Key Responsibilities: Provide strategic and day-to-day leadership to Manufacturing, Supply Chain, Quality, and Logistics teams. Own and deliver operational KPIs across Safety, Quality, Delivery, Cost, and Improvements (SQDCI). Drive Lean and 6S principles across all areas to deliver measurable improvements in efficiency, waste reduction, and on-time delivery. Manage production within a multi-disciplined manufacturing environment including CNC machining, PCB Assembly, Wiring and advanced Mechanical Assembly environment, ensuring strong collaboration between Engineering, Planning, Quality and Purchasing. Lead capacity planning, production scheduling, and materials management to meet customer commitments and future demand. Champion Health & Safety standards, ensuring compliance with legal, corporate, and ISO management system requirements. Lead supply-chain optimisation through strategic sourcing, supplier development, and risk management. Support new product introduction (NPI) and R&D programmes, ensuring smooth industrialisation from prototype to production. Mentor, coach, and develop team leaders and operators in line with personal development plans and skills matrices. Partner with engineering design, procurement, and finance to support business planning, cost reduction initiatives, and margin improvement. Drive effective change management through a structured ECR/ECN process, ensuring that changes are prioritised, implemented, and communicated in line with operational and customer demands. Ensure robust problem-solving and root cause analysis processes (8D, DMAIC) are embedded across operations. Drive a culture of ownership, accountability, and continuous improvement across all manufacturing operations. Join bid team as functional lead, to support major bids where required. Own systems for providing accurate product cost and stock valuation Required Skills and Experience: Proven leadership experience in operations management within precision engineering, defence, aerospace, or similar low-volume/high-complexity manufacturing. Demonstrated background in precision manufacturing and electronic assembly, including experience with CNC machining, PCB Assembly, and build-to-print processes in line with RoHS and IPC-A-610 quality standards. Recognised engineering apprenticeship and/or HNC/HND/Degree in an engineering discipline. Strong understanding of Lean manufacturing, 6S, and continuous improvement methodologies. Excellent working knowledge of ERP/MRP systems, capacity planning, and scheduling. Demonstrated success in supplier development, quality improvement, and cost reduction. Excellent leadership and interpersonal skills; able to engage, motivate, and develop cross-functional teams. Strong analytical mindset with a data-driven approach to performance management. High level of Health & Safety awareness with experience implementing safe systems of work. Desirable Experience: Exposure to carbon fibre composite manufacture, electronic assembly, or RF/waveguide fabrication. Knowledge of ISO 9001:2015 / AS9100 quality management systems. Experience collaborating with Engineering and R&D teams to industrialise new designs. Project management experience within a multi-disciplinary engineering business. Key Attributes: Results-driven, pragmatic, and hands-on leadership style. Confident communicator at all levels of the business. Proactive, solution-focused, and commercially aware. Committed to operational excellence and continuous improvement.# Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements.# At Ultra I&C, we are proud to be an equal opportunity employer. Our commitment is to uphold respect, dignity, and fairness for all employees and applicants in compliance with all applicable laws. Guided by our core values, we foster a workplace supports each individual in reaching their full potential.We prohibit discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic as defined by applicable law. Flexible working arrangements may be considered based on business needs. For assistance with your application, please contact us at . Reasonable accommodation statement: if you need accommodation for any part of the application process, please email . We abide by the requirements of 41 CFR 60-1.4(a), 60.300-.5 (a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin and for inquiring about, discussing, or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Ultra I&C is powering decision speed across the multidomain battlespace with resilient tactical communications, mission optimization and encryption technologies. We secure, move and make sense of data across all domains-delivering real-time, mission-ready intelligence that gives operators at the edge the clarity to act and the speed to win. For decades, global defense forces and allied partners have relied on Ultra I&C to outpace threats and cut through complexity on the battlefield. Headquartered in Austin, Texas, we deliver battle-proven technology purpose-built for decision advantage in contested, high-threat environments.
Feb 03, 2026
Full time
Head of Operations page is loaded Head of Operationslocations: Tring, Hertfordshire, England, UKtime type: Full timeposted on: Posted Todayjob requisition id: REQ-11138Company: Ultra Intelligence & CommunicationsCommunications Business# Powering Decision Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield-find your place in the future of defense. Communications Business By joining the Communications Business within Ultra I&C, your unique talents will be pivotal in shaping global communication for our dedicated warfighters. Your contributions will create cutting-edge solutions that enable precise, timely, and secure exchange of voice, video, and data communications for military applications. These advancements leverage high-capacity tactical radio, advanced waveforms, and state-of-the-art satellite communications technology.# Job Description To lead and develop all operational functions across manufacturing, supply chain, and production support within a low-volume, high-value engineering environment. The Head of Operations will ensure that safety, quality, delivery and cost metrics are achieved through effective leadership, robust processes, and a culture of continuous improvement.Ultra I&C's Communications business is recruiting for a Head of Operations, to lead and develop all operational functions across manufacturing, supply chain, and production support within a low-volume, high-value engineering environment.Based: Tring, Hertfordshire Key Responsibilities: Provide strategic and day-to-day leadership to Manufacturing, Supply Chain, Quality, and Logistics teams. Own and deliver operational KPIs across Safety, Quality, Delivery, Cost, and Improvements (SQDCI). Drive Lean and 6S principles across all areas to deliver measurable improvements in efficiency, waste reduction, and on-time delivery. Manage production within a multi-disciplined manufacturing environment including CNC machining, PCB Assembly, Wiring and advanced Mechanical Assembly environment, ensuring strong collaboration between Engineering, Planning, Quality and Purchasing. Lead capacity planning, production scheduling, and materials management to meet customer commitments and future demand. Champion Health & Safety standards, ensuring compliance with legal, corporate, and ISO management system requirements. Lead supply-chain optimisation through strategic sourcing, supplier development, and risk management. Support new product introduction (NPI) and R&D programmes, ensuring smooth industrialisation from prototype to production. Mentor, coach, and develop team leaders and operators in line with personal development plans and skills matrices. Partner with engineering design, procurement, and finance to support business planning, cost reduction initiatives, and margin improvement. Drive effective change management through a structured ECR/ECN process, ensuring that changes are prioritised, implemented, and communicated in line with operational and customer demands. Ensure robust problem-solving and root cause analysis processes (8D, DMAIC) are embedded across operations. Drive a culture of ownership, accountability, and continuous improvement across all manufacturing operations. Join bid team as functional lead, to support major bids where required. Own systems for providing accurate product cost and stock valuation Required Skills and Experience: Proven leadership experience in operations management within precision engineering, defence, aerospace, or similar low-volume/high-complexity manufacturing. Demonstrated background in precision manufacturing and electronic assembly, including experience with CNC machining, PCB Assembly, and build-to-print processes in line with RoHS and IPC-A-610 quality standards. Recognised engineering apprenticeship and/or HNC/HND/Degree in an engineering discipline. Strong understanding of Lean manufacturing, 6S, and continuous improvement methodologies. Excellent working knowledge of ERP/MRP systems, capacity planning, and scheduling. Demonstrated success in supplier development, quality improvement, and cost reduction. Excellent leadership and interpersonal skills; able to engage, motivate, and develop cross-functional teams. Strong analytical mindset with a data-driven approach to performance management. High level of Health & Safety awareness with experience implementing safe systems of work. Desirable Experience: Exposure to carbon fibre composite manufacture, electronic assembly, or RF/waveguide fabrication. Knowledge of ISO 9001:2015 / AS9100 quality management systems. Experience collaborating with Engineering and R&D teams to industrialise new designs. Project management experience within a multi-disciplinary engineering business. Key Attributes: Results-driven, pragmatic, and hands-on leadership style. Confident communicator at all levels of the business. Proactive, solution-focused, and commercially aware. Committed to operational excellence and continuous improvement.# Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements.# At Ultra I&C, we are proud to be an equal opportunity employer. Our commitment is to uphold respect, dignity, and fairness for all employees and applicants in compliance with all applicable laws. Guided by our core values, we foster a workplace supports each individual in reaching their full potential.We prohibit discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic as defined by applicable law. Flexible working arrangements may be considered based on business needs. For assistance with your application, please contact us at . Reasonable accommodation statement: if you need accommodation for any part of the application process, please email . We abide by the requirements of 41 CFR 60-1.4(a), 60.300-.5 (a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin and for inquiring about, discussing, or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Ultra I&C is powering decision speed across the multidomain battlespace with resilient tactical communications, mission optimization and encryption technologies. We secure, move and make sense of data across all domains-delivering real-time, mission-ready intelligence that gives operators at the edge the clarity to act and the speed to win. For decades, global defense forces and allied partners have relied on Ultra I&C to outpace threats and cut through complexity on the battlefield. Headquartered in Austin, Texas, we deliver battle-proven technology purpose-built for decision advantage in contested, high-threat environments.
ABOUT THE DEPARTMENT The Cambridge Fire Department consists of approximately 293 sworn personnel and six civilian staff members dedicated to serving the community. Its mission is to protect life and property in Cambridge by preventing and responding to fires, hazardous materials incidents, and other natural or human caused emergencies; to save lives through high quality emergency medical services; to advance fire prevention and public education; and to foster a workplace culture that values diversity, equity, and respect. ABOUT THE ROLE Responsible for leading the Department's fiscal and human resources team, the Director of Administration and Operations is a key member of Cambridge Fire Department leadership. Reporting to the Assistant Chief of Administrative Operations, this role oversees departmental budgeting, payroll, and personnel systems; coordinates labor management and policy matters; and ensures that administrative functions operate in alignment with City goals and regulations. This position directly supervises the Fiscal Manager and the Payroll Analyst, while also providing indirect supervision of supporting fiscal and administrative staff. In addition to overseeing the preparation of a $70+ million budget and all personnel related matters, this role serves as a strategic advisor to the Fire Chief and Assistant Chiefs, helping to modernize departmental systems, strengthen accountability, and enhance coordination across the Department. The role requires a collaborative, hands on leader who can balance long range planning with operational execution in a complex, highly unionized public safety environment. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provide leadership and direction for the Fire Department's administrative operations, including fiscal management, payroll, human resources, procurement, and policy implementation. Serve as a principal administrative advisor to the Fire Chief and Assistant Chiefs on issues of departmental organization, resource allocation, and operational effectiveness. Lead and direct the department's human resource functions-including hiring, onboarding, performance management, and employee development-in collaboration with the City's HR Department. Participate in labor relations activities, including collective bargaining preparation, grievances, and joint labor management meetings, ensuring consistent application of contractual and City policies. Oversee the preparation, monitoring, and management of the department's operating and capital budgets; ensure fiscal compliance and responsible stewardship of departmental funds. Collaborate with the City's Budget, Finance, Purchasing, and IT departments to align administrative practices with City policies and ensure compliance with all procurement and fiscal regulations. Supervise, mentor, and evaluate administrative and fiscal staff; promote a collaborative culture emphasizing accountability, professional growth, and continuous improvement. Establish and refine departmental administrative systems and standard operating procedures to improve efficiency, transparency, and data driven decision making. Represent the Fire Department at City Council meetings, union discussions, and interdepartmental forums on administrative and fiscal matters as directed. Support organizational planning and strategic initiatives that enhance the department's capacity, succession planning, and long term sustainability. Coordinate the department's role in audits, accreditation, and compliance efforts, ensuring documentation and reporting meet City and state standards. Manage special projects and perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in public administration, business, finance, human resources, or a related field. At least five years of progressively responsible administrative or managerial experience, including supervision of technical, administrative, and clerical staff. Demonstrated experience in budget preparation, human resources administration, labor relations, and change management. Demonstrated experience facilitating meetings. Demonstrated leadership qualities and interpersonal skills necessary to work effectively and collaboratively with diverse groups, including leadership team and staff, community and higher education partners, and City leaders. Or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential duties of the job. Knowledge, Skills, and Abilities Considerable knowledge of human resources, labor relations, budgeting, payroll and planning, preferably in a municipal setting. Considerable knowledge of planning principles and techniques, including data collection and analysis. Considerable knowledge and skill with word processing, spreadsheet, and database management software. Ability to prepare and analyze comprehensive reports; manage multiple projects; supervise effectively; establish and maintain effective working relationships with employees, city officials, labor unions and the general public; facilitate collaboration among complex stakeholder groups; maintain confidentiality; and communicate effectively orally and in writing. Strong organizational, analytical and planning skills required. Commitment to anti racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS Master's degree in public administration, management, or a related field. Prior experience preparing and administering municipal budgets. Prior experience in municipal human resources or labor relations. Prior experience in a public safety or ununionized organization. Specific knowledge of Massachusetts' competitive bidding, collective bargaining and civil service laws. Knowledge of and ability to use Peoplesoft HR and Financials. Knowledge of the Cambridge community. WORK ENVIRONMENT Standard office environment. Fluorescent lighting, carpeted floors and air conditioning. Moderate noise level. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. PHYSICAL DEMANDS Ability to access, input and retrieve information from a computer. Ability to answer phones and maintain multiple files. Ability to lift a minimum of at least 10 pounds. Ability to travel offsite to meetings. REQUIRED DOCUMENTS Please upload the following documents to complete your application: Resume Cover Letter
Feb 03, 2026
Full time
ABOUT THE DEPARTMENT The Cambridge Fire Department consists of approximately 293 sworn personnel and six civilian staff members dedicated to serving the community. Its mission is to protect life and property in Cambridge by preventing and responding to fires, hazardous materials incidents, and other natural or human caused emergencies; to save lives through high quality emergency medical services; to advance fire prevention and public education; and to foster a workplace culture that values diversity, equity, and respect. ABOUT THE ROLE Responsible for leading the Department's fiscal and human resources team, the Director of Administration and Operations is a key member of Cambridge Fire Department leadership. Reporting to the Assistant Chief of Administrative Operations, this role oversees departmental budgeting, payroll, and personnel systems; coordinates labor management and policy matters; and ensures that administrative functions operate in alignment with City goals and regulations. This position directly supervises the Fiscal Manager and the Payroll Analyst, while also providing indirect supervision of supporting fiscal and administrative staff. In addition to overseeing the preparation of a $70+ million budget and all personnel related matters, this role serves as a strategic advisor to the Fire Chief and Assistant Chiefs, helping to modernize departmental systems, strengthen accountability, and enhance coordination across the Department. The role requires a collaborative, hands on leader who can balance long range planning with operational execution in a complex, highly unionized public safety environment. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provide leadership and direction for the Fire Department's administrative operations, including fiscal management, payroll, human resources, procurement, and policy implementation. Serve as a principal administrative advisor to the Fire Chief and Assistant Chiefs on issues of departmental organization, resource allocation, and operational effectiveness. Lead and direct the department's human resource functions-including hiring, onboarding, performance management, and employee development-in collaboration with the City's HR Department. Participate in labor relations activities, including collective bargaining preparation, grievances, and joint labor management meetings, ensuring consistent application of contractual and City policies. Oversee the preparation, monitoring, and management of the department's operating and capital budgets; ensure fiscal compliance and responsible stewardship of departmental funds. Collaborate with the City's Budget, Finance, Purchasing, and IT departments to align administrative practices with City policies and ensure compliance with all procurement and fiscal regulations. Supervise, mentor, and evaluate administrative and fiscal staff; promote a collaborative culture emphasizing accountability, professional growth, and continuous improvement. Establish and refine departmental administrative systems and standard operating procedures to improve efficiency, transparency, and data driven decision making. Represent the Fire Department at City Council meetings, union discussions, and interdepartmental forums on administrative and fiscal matters as directed. Support organizational planning and strategic initiatives that enhance the department's capacity, succession planning, and long term sustainability. Coordinate the department's role in audits, accreditation, and compliance efforts, ensuring documentation and reporting meet City and state standards. Manage special projects and perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in public administration, business, finance, human resources, or a related field. At least five years of progressively responsible administrative or managerial experience, including supervision of technical, administrative, and clerical staff. Demonstrated experience in budget preparation, human resources administration, labor relations, and change management. Demonstrated experience facilitating meetings. Demonstrated leadership qualities and interpersonal skills necessary to work effectively and collaboratively with diverse groups, including leadership team and staff, community and higher education partners, and City leaders. Or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential duties of the job. Knowledge, Skills, and Abilities Considerable knowledge of human resources, labor relations, budgeting, payroll and planning, preferably in a municipal setting. Considerable knowledge of planning principles and techniques, including data collection and analysis. Considerable knowledge and skill with word processing, spreadsheet, and database management software. Ability to prepare and analyze comprehensive reports; manage multiple projects; supervise effectively; establish and maintain effective working relationships with employees, city officials, labor unions and the general public; facilitate collaboration among complex stakeholder groups; maintain confidentiality; and communicate effectively orally and in writing. Strong organizational, analytical and planning skills required. Commitment to anti racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS Master's degree in public administration, management, or a related field. Prior experience preparing and administering municipal budgets. Prior experience in municipal human resources or labor relations. Prior experience in a public safety or ununionized organization. Specific knowledge of Massachusetts' competitive bidding, collective bargaining and civil service laws. Knowledge of and ability to use Peoplesoft HR and Financials. Knowledge of the Cambridge community. WORK ENVIRONMENT Standard office environment. Fluorescent lighting, carpeted floors and air conditioning. Moderate noise level. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. PHYSICAL DEMANDS Ability to access, input and retrieve information from a computer. Ability to answer phones and maintain multiple files. Ability to lift a minimum of at least 10 pounds. Ability to travel offsite to meetings. REQUIRED DOCUMENTS Please upload the following documents to complete your application: Resume Cover Letter
Finance Associate: Finance & Performance - Arla Foods UK- Leeds Do you thrive on building strong business partnerships that turn insight into meaningful, measurable impact? Do you want the opportunity to influence financial performance while gaining exposure to senior stakeholders across the UK and Europe? How you will make an impact As a Finance Associate (Finance & Performance), youll play a pivot click apply for full job details
Feb 03, 2026
Full time
Finance Associate: Finance & Performance - Arla Foods UK- Leeds Do you thrive on building strong business partnerships that turn insight into meaningful, measurable impact? Do you want the opportunity to influence financial performance while gaining exposure to senior stakeholders across the UK and Europe? How you will make an impact As a Finance Associate (Finance & Performance), youll play a pivot click apply for full job details
Regional Finance Manager Wholesale Markets (South West) Home-based South West Region Regular travel Were recruiting an experienced Regional Finance Manager to join a well-established wholesale business operating across multiple sites in the South West. This is a true finance business-partnering role, supporting senior operational leaders with insight, challenge, and commercial decision-making ac click apply for full job details
Feb 03, 2026
Full time
Regional Finance Manager Wholesale Markets (South West) Home-based South West Region Regular travel Were recruiting an experienced Regional Finance Manager to join a well-established wholesale business operating across multiple sites in the South West. This is a true finance business-partnering role, supporting senior operational leaders with insight, challenge, and commercial decision-making ac click apply for full job details
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager within the Customer Success Advisory (our pooled CS model), you will play a pivotal role in guiding a diverse portfolio of customers through their security and compliance journeys with Vanta's specialized solutions. Working closely with your CSA team, you will engage with customers through a combination of proactive email outreach, calls, collaborative use of a shared inbox, and digital programs. Your mission is to ensure the retention and satisfaction of Vanta's customers by providing world-class customer service at scale, driving customer health, and maintaining a thriving book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. What you'll do as a Customer Success Manager at Vanta: Serve as a key advisor to a broad range of customers across different industries, roles, and stages of their journey, using a blend of 1:1 and 1:many approaches to maximize impact and engagement. Leverage email campaigns, calls, and a shared inbox to anticipate and address customer needs, ensuring they remain on track to achieve their security and compliance goals. Enable customers to become self-sufficient Vanta advocates by guiding them through immediate challenges while setting them up for long-term success, value realization, and retention. Utilize our CS platform, Catalyst, to track and prioritize customer health indicators across your book of business, making data-driven decisions to enhance customer outcomes. Develop a deep understanding of Vanta's platform and its applications, advising customers on how to optimize their use of our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP, Custom Frameworks), Trust Reports, and Risk Management solutions. Partner closely with your Scale CSA team to co-develop and execute plays that drive customer engagement, adoption, and retention across the entire Vanta customer base. Proactively identify at-risk accounts, provide detailed customer insights, and collaborate with Account Managers to uncover expansion opportunities. Coordinate with Support and Finance to efficiently resolve customer issues, ensuring a seamless and positive experience. Act as a customer advocate, channeling feedback and insights to the Product team and broader organization to drive continuous improvement. How to be successful in this role: Have 2+ years of experience in Customer Success at a SaaS company. Background in running a large book of business at scale Willingness to collaborate with others and drive mutually beneficial outcomes Self-motivated and curious: Bias for action and committed to iterating when necessary Work effectively in a highly ambiguous, ever-changing environment Experience working in the security or compliance industry is preferred Possess clear and thoughtful communication skills, with strong critical thinking ability Be highly empathetic to customers, with a proven track record of long-term customer retention. Experience with hitting retention targets and creating happy, healthy customers Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up What you can expect as a Vantan: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive) Health & wellness stipend Remote workspace stipend Commuter benefits for team members who attend the office Pension matching 25 days of PTO per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company-wide events! At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Feb 03, 2026
Full time
At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager within the Customer Success Advisory (our pooled CS model), you will play a pivotal role in guiding a diverse portfolio of customers through their security and compliance journeys with Vanta's specialized solutions. Working closely with your CSA team, you will engage with customers through a combination of proactive email outreach, calls, collaborative use of a shared inbox, and digital programs. Your mission is to ensure the retention and satisfaction of Vanta's customers by providing world-class customer service at scale, driving customer health, and maintaining a thriving book of business. Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. What you'll do as a Customer Success Manager at Vanta: Serve as a key advisor to a broad range of customers across different industries, roles, and stages of their journey, using a blend of 1:1 and 1:many approaches to maximize impact and engagement. Leverage email campaigns, calls, and a shared inbox to anticipate and address customer needs, ensuring they remain on track to achieve their security and compliance goals. Enable customers to become self-sufficient Vanta advocates by guiding them through immediate challenges while setting them up for long-term success, value realization, and retention. Utilize our CS platform, Catalyst, to track and prioritize customer health indicators across your book of business, making data-driven decisions to enhance customer outcomes. Develop a deep understanding of Vanta's platform and its applications, advising customers on how to optimize their use of our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP, Custom Frameworks), Trust Reports, and Risk Management solutions. Partner closely with your Scale CSA team to co-develop and execute plays that drive customer engagement, adoption, and retention across the entire Vanta customer base. Proactively identify at-risk accounts, provide detailed customer insights, and collaborate with Account Managers to uncover expansion opportunities. Coordinate with Support and Finance to efficiently resolve customer issues, ensuring a seamless and positive experience. Act as a customer advocate, channeling feedback and insights to the Product team and broader organization to drive continuous improvement. How to be successful in this role: Have 2+ years of experience in Customer Success at a SaaS company. Background in running a large book of business at scale Willingness to collaborate with others and drive mutually beneficial outcomes Self-motivated and curious: Bias for action and committed to iterating when necessary Work effectively in a highly ambiguous, ever-changing environment Experience working in the security or compliance industry is preferred Possess clear and thoughtful communication skills, with strong critical thinking ability Be highly empathetic to customers, with a proven track record of long-term customer retention. Experience with hitting retention targets and creating happy, healthy customers Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up What you can expect as a Vantan: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive) Health & wellness stipend Remote workspace stipend Commuter benefits for team members who attend the office Pension matching 25 days of PTO per year and unlimited sick time 8 company paid holidays Virtual team building activities, lunch and learns, and other company-wide events! At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation.Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations. Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals. About the Role As Head of Operations Excellence, you will lead the coordination of Operations Metrics definition, analysis, and root cause investigation across the FBCUK network. This role is pivotal in driving a culture of excellence, enabling data-driven decision making, and embedding continuous improvement practices. You will champion performance transparency and partner with cross functional teams to elevate operational standards and deliver sustainable results. This role will involve regular travel across our bakeries in the UK, therefore your 'base' location will be your closest geographical site. Main Responsibilities Operations KPI Management Design, develop, and maintain Group level KPI dashboards (Industrial & CS&L). Monitor, update, and communicate KPI performance daily. Ensure KPIs are clear, aligned with business priorities, and consistently structured. Partner with Finance and IT to ensure data integrity and automation. Lead enhancements in data architecture (MES, ERP, WMS) and enable fact based performance reviews with site leaders. Define and implement the Zero Loss Culture strategy using TPM, Lean, and OPEX methodologies. Deliver capability building programs to empower teams in loss elimination. Support adoption of Daily Management Systems (DMS) and continuous improvement routines. Facilitate structured problem solving (A3, DMAIC), maturity assessments, and benchmarking. Identify and share best practices across UK plants. Promote a continuous improvement mindset and identify training needs. Recommend innovative solutions in processes, technologies, and systems. Governance & Strategic Alignment Support governance processes within the COO function. Ensure alignment between the Industrial Master Plan and Group strategy. Track and follow up on key initiative outcomes. Who we are looking for Significant experience of progressive operational leadership within a manufacturing environment, with a proven ability to drive performance, optimise processes, and build high performing teams. Experience within fast paced, high compliance industries such as FMCG, pharmaceuticals, or chemicals, with a strong understanding of industry specific regulatory, safety, and quality requirements. BSc in Engineering or a related Science discipline preferred, with a solid technical foundation to support operational excellence and continuous improvement initiatives. Proven track record in designing, implementing, and sustaining manufacturing excellence systems, embedding best practices, and fostering a culture of continuous improvement across multi site operations. Demonstrated ability to deliver tangible, measurable results - including increased productivity, improved quality, reduced waste, enhanced safety, and cost optimisation - through strategic operational initiatives. Skilled in change leadership, ensuring alignment across cross functional teams, and driving adoption of new processes, technologies, and systems to achieve long term business objectives. Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Feb 03, 2026
Full time
We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations. Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success. We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact. We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences. Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals. About the Role As Head of Operations Excellence, you will lead the coordination of Operations Metrics definition, analysis, and root cause investigation across the FBCUK network. This role is pivotal in driving a culture of excellence, enabling data-driven decision making, and embedding continuous improvement practices. You will champion performance transparency and partner with cross functional teams to elevate operational standards and deliver sustainable results. This role will involve regular travel across our bakeries in the UK, therefore your 'base' location will be your closest geographical site. Main Responsibilities Operations KPI Management Design, develop, and maintain Group level KPI dashboards (Industrial & CS&L). Monitor, update, and communicate KPI performance daily. Ensure KPIs are clear, aligned with business priorities, and consistently structured. Partner with Finance and IT to ensure data integrity and automation. Lead enhancements in data architecture (MES, ERP, WMS) and enable fact based performance reviews with site leaders. Define and implement the Zero Loss Culture strategy using TPM, Lean, and OPEX methodologies. Deliver capability building programs to empower teams in loss elimination. Support adoption of Daily Management Systems (DMS) and continuous improvement routines. Facilitate structured problem solving (A3, DMAIC), maturity assessments, and benchmarking. Identify and share best practices across UK plants. Promote a continuous improvement mindset and identify training needs. Recommend innovative solutions in processes, technologies, and systems. Governance & Strategic Alignment Support governance processes within the COO function. Ensure alignment between the Industrial Master Plan and Group strategy. Track and follow up on key initiative outcomes. Who we are looking for Significant experience of progressive operational leadership within a manufacturing environment, with a proven ability to drive performance, optimise processes, and build high performing teams. Experience within fast paced, high compliance industries such as FMCG, pharmaceuticals, or chemicals, with a strong understanding of industry specific regulatory, safety, and quality requirements. BSc in Engineering or a related Science discipline preferred, with a solid technical foundation to support operational excellence and continuous improvement initiatives. Proven track record in designing, implementing, and sustaining manufacturing excellence systems, embedding best practices, and fostering a culture of continuous improvement across multi site operations. Demonstrated ability to deliver tangible, measurable results - including increased productivity, improved quality, reduced waste, enhanced safety, and cost optimisation - through strategic operational initiatives. Skilled in change leadership, ensuring alignment across cross functional teams, and driving adoption of new processes, technologies, and systems to achieve long term business objectives. Diversity Statement FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Procurement Manager at Kwalee (UK Visa Sponsorship) A Little Bit About Kwalee . Kwalee is a games publisher and developer based in Leamington Spa, UK, which boasts more than 1 billion installs on mobile platforms with games such as Teacher Simulator, Draw it, Bake It, Shootout 3D, Rocket Sky! and Line Up: Draw the Criminal. The company also publishes a growing catalogue of PC and console titles including Eternal Hope, Tens, Scathe, and Wildmender along with the upcoming titles ROBOBEAT, Space Chef, The Precinct and The Spirit of the Samurai. Founded by games industry icon and Codemasters co founder David Darling CBE, who is joined by a fast growing team of global gaming experts with studios in the UK, India, Portugal and China and remote team members all over the world, Kwalee is on the lookout for high quality games to publish on all platforms and encourages developers to get in touch. Outside of its games, Kwalee is also highly active in the industry, as an ambassador of the not for profit organisation Women in Games and a regular supporter of the charity SpecialEffect. What's In It For You? Hybrid working - 3 days in the office, 2 days remote/WFH is the norm Flexible working hours - we trust you to choose how and when you work best A dog friendly office (There's dog free areas too, if pooches aren't your thing) Private medical cover Life Assurance - for long term peace of mind On site gym - take care of yourself VISA Sponsorship - available Pitch and make your own games on Creative Wednesdays! Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives Are You Up To The Challenge? In the role of Procurement Manager, you will have a pivotal role in overseeing the entire procurement process from start to finish. Your responsibilities will include maintaining vendor relationships, facilitating the vendor contract renewal process, managing outsourced managed services, and leading the Office Administration team. Your Team Mates Our finance team shoulders the responsibility of monitoring the financial health of the entire company. They reason with logic, are accurate with numbers, and grasp what adds or brings tangible value to the business. And they do it with great optimism and humour. What Does The Job Actually Involve? Management of a company wide, efficient, and agile procurement process. Negotiation with vendors with the aim of achieving best value for Kwalee, procuring high quality goods and services within established time constraints. Maintain good third party vendor governance and oversee the management of outsourced services relationships, working with relationship owners and heads of division to ensure contractual terms are met and relationships maintained. Support the management of spend budgets, working with budget holders to ensure all spend is tracked, accounted for, and reported to internal stakeholders. Build and manage a brilliant team of Office Administrators to support procurement, vendor management, and general office administration. Help maintain Kwalee's position as a leading game producer and publisher. Build capability such that Kwalee develops its market and commercial position. More Details About The Role Identify and evaluate potential suppliers and negotiate favourable terms and agreements. Build and maintain strong relationships with suppliers to ensure timely and quality product delivery. Cost Control Monitor and control procurement budgets and costs to maximise efficiency and reduce expenses. Implement cost saving initiatives and strategies without compromising quality. Inventory & Asset Management Manage inventory levels within Office Administration and support stock management in other departments such as within Information Technology, to meet business needs while minimising excess stock and associated costs. Implement inventory control and asset tracking systems to optimise stock turnover and management. Maintain an up to date asset register. Quality Assurance Ensure that all procured goods and services meet quality and safety standards and are fit for purpose. Work with suppliers to resolve quality issues promptly. Strategic Sourcing Develop and execute sourcing strategies that align with business objectives. Support the selection and management of strategic managed services partners as needed. Stay updated on market trends and technology advancements. Contract Negotiation Negotiate and manage supplier contracts to secure advantageous terms for Kwalee. Continuously review and update contracts to reflect changing business needs. Cross Functional Collaboration Collaborate with cross functional teams, including game development, production, and supply chain, to align procurement with project goals and timelines. Compliance And Risk Management Ensure compliance with legal and ethical standards in procurement practices. Identify and mitigate procurement related risks. Office Administration Team Management Manage the Office Administration teams in Kwalee's office hubs. Ensure Office Administration activities are completed in a timely manner. HOW TO APPLY Interested applicants should CLICK HERE to visit the official webpage and submit his/her application.
Feb 03, 2026
Full time
Procurement Manager at Kwalee (UK Visa Sponsorship) A Little Bit About Kwalee . Kwalee is a games publisher and developer based in Leamington Spa, UK, which boasts more than 1 billion installs on mobile platforms with games such as Teacher Simulator, Draw it, Bake It, Shootout 3D, Rocket Sky! and Line Up: Draw the Criminal. The company also publishes a growing catalogue of PC and console titles including Eternal Hope, Tens, Scathe, and Wildmender along with the upcoming titles ROBOBEAT, Space Chef, The Precinct and The Spirit of the Samurai. Founded by games industry icon and Codemasters co founder David Darling CBE, who is joined by a fast growing team of global gaming experts with studios in the UK, India, Portugal and China and remote team members all over the world, Kwalee is on the lookout for high quality games to publish on all platforms and encourages developers to get in touch. Outside of its games, Kwalee is also highly active in the industry, as an ambassador of the not for profit organisation Women in Games and a regular supporter of the charity SpecialEffect. What's In It For You? Hybrid working - 3 days in the office, 2 days remote/WFH is the norm Flexible working hours - we trust you to choose how and when you work best A dog friendly office (There's dog free areas too, if pooches aren't your thing) Private medical cover Life Assurance - for long term peace of mind On site gym - take care of yourself VISA Sponsorship - available Pitch and make your own games on Creative Wednesdays! Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives Are You Up To The Challenge? In the role of Procurement Manager, you will have a pivotal role in overseeing the entire procurement process from start to finish. Your responsibilities will include maintaining vendor relationships, facilitating the vendor contract renewal process, managing outsourced managed services, and leading the Office Administration team. Your Team Mates Our finance team shoulders the responsibility of monitoring the financial health of the entire company. They reason with logic, are accurate with numbers, and grasp what adds or brings tangible value to the business. And they do it with great optimism and humour. What Does The Job Actually Involve? Management of a company wide, efficient, and agile procurement process. Negotiation with vendors with the aim of achieving best value for Kwalee, procuring high quality goods and services within established time constraints. Maintain good third party vendor governance and oversee the management of outsourced services relationships, working with relationship owners and heads of division to ensure contractual terms are met and relationships maintained. Support the management of spend budgets, working with budget holders to ensure all spend is tracked, accounted for, and reported to internal stakeholders. Build and manage a brilliant team of Office Administrators to support procurement, vendor management, and general office administration. Help maintain Kwalee's position as a leading game producer and publisher. Build capability such that Kwalee develops its market and commercial position. More Details About The Role Identify and evaluate potential suppliers and negotiate favourable terms and agreements. Build and maintain strong relationships with suppliers to ensure timely and quality product delivery. Cost Control Monitor and control procurement budgets and costs to maximise efficiency and reduce expenses. Implement cost saving initiatives and strategies without compromising quality. Inventory & Asset Management Manage inventory levels within Office Administration and support stock management in other departments such as within Information Technology, to meet business needs while minimising excess stock and associated costs. Implement inventory control and asset tracking systems to optimise stock turnover and management. Maintain an up to date asset register. Quality Assurance Ensure that all procured goods and services meet quality and safety standards and are fit for purpose. Work with suppliers to resolve quality issues promptly. Strategic Sourcing Develop and execute sourcing strategies that align with business objectives. Support the selection and management of strategic managed services partners as needed. Stay updated on market trends and technology advancements. Contract Negotiation Negotiate and manage supplier contracts to secure advantageous terms for Kwalee. Continuously review and update contracts to reflect changing business needs. Cross Functional Collaboration Collaborate with cross functional teams, including game development, production, and supply chain, to align procurement with project goals and timelines. Compliance And Risk Management Ensure compliance with legal and ethical standards in procurement practices. Identify and mitigate procurement related risks. Office Administration Team Management Manage the Office Administration teams in Kwalee's office hubs. Ensure Office Administration activities are completed in a timely manner. HOW TO APPLY Interested applicants should CLICK HERE to visit the official webpage and submit his/her application.
I am working with my exclusively retained client on an exciting opportunity for a hands-on, dynamic Finance Manager to join a growing family-run SME business and shape the finance function for the future . As part of the Senior Leadership team you'll lead a small finance team, drive process improvements, and partner with the business to deliver real insights. This role requires someone who is commercially minded, proactive, and ready to roll up their sleeves . What You'll Do Lead and develop the finance team Drive budgeting, forecasting, and cashflow management Oversee all finance operations: payroll, credit control, CIS compliance Tighten processes and maximise Sage Line 50 Provide strategic insights on WIP, materials, and profitability What We're Looking For Proven Finance Manager experience ideally in an SME Strong skills in cashflow, budgeting, and forecasting Construction industry knowledge (CIS) preferred Hands-on, proactive, and commercially astute Proficient in Sage Line 50 Why Apply? Be part of a growing, ambitious business Opportunity to shape the role and grow your career Supportive, collaborative environment Competitive salary up to £55,000
Feb 03, 2026
Full time
I am working with my exclusively retained client on an exciting opportunity for a hands-on, dynamic Finance Manager to join a growing family-run SME business and shape the finance function for the future . As part of the Senior Leadership team you'll lead a small finance team, drive process improvements, and partner with the business to deliver real insights. This role requires someone who is commercially minded, proactive, and ready to roll up their sleeves . What You'll Do Lead and develop the finance team Drive budgeting, forecasting, and cashflow management Oversee all finance operations: payroll, credit control, CIS compliance Tighten processes and maximise Sage Line 50 Provide strategic insights on WIP, materials, and profitability What We're Looking For Proven Finance Manager experience ideally in an SME Strong skills in cashflow, budgeting, and forecasting Construction industry knowledge (CIS) preferred Hands-on, proactive, and commercially astute Proficient in Sage Line 50 Why Apply? Be part of a growing, ambitious business Opportunity to shape the role and grow your career Supportive, collaborative environment Competitive salary up to £55,000
PA Manager Leeds Fixed Term Contract Hybrid Competitive Salary A leading law firm is recruiting a PA Manager on a fixed-term basis to oversee the effective delivery of its administrative support function. This is a key role responsible for ensuring a high-quality, efficient PA and secretarial service supporting approximately 250 Partners and lawyers across the firm. Responsibilities Working closely with the Legal Operations Manager and senior stakeholders, you will have joint line management responsibility for the firm's PA Hub, leading PAs and legal secretaries aligned to specific legal groups. You will ensure workloads are allocated effectively, processes are applied consistently, and the team is supported through coaching, guidance and development to deliver a trusted, professional service. You will play an important role in shaping how administrative support operates across the firm, helping to remove administrative burden from fee-earning teams so they can focus on client work. This includes supporting best-practice financial hygiene in collaboration with Finance, monitoring skills and capacity within the PA Hub, addressing knowledge gaps, and ensuring the function remains fit for purpose as the firm's needs evolve. The role also involves overseeing day-to-day operational activity, supporting the rollout of new systems and processes, promoting accurate data capture, and managing business as usual and project budgets. You will champion a culture of collaboration, feedback and continuous improvement. Qualifications The ideal candidate will have a minimum of five years' experience in a PA or secretarial role within a professional services environment, alongside proven experience leading and managing teams. You will bring strong organisational, communication and interpersonal skills, confidence working with senior stakeholders, and a flexible, approachable leadership style. Strong IT skills are essential. In return, the firm offers a competitive salary, annual bonus, generous holiday allowance, pension contributions, life assurance and hybrid working, with a minimum of 40% of time spent in the office. This is an opportunity to make a real impact within a collaborative, inclusive and forward thinking law firm.
Feb 03, 2026
Full time
PA Manager Leeds Fixed Term Contract Hybrid Competitive Salary A leading law firm is recruiting a PA Manager on a fixed-term basis to oversee the effective delivery of its administrative support function. This is a key role responsible for ensuring a high-quality, efficient PA and secretarial service supporting approximately 250 Partners and lawyers across the firm. Responsibilities Working closely with the Legal Operations Manager and senior stakeholders, you will have joint line management responsibility for the firm's PA Hub, leading PAs and legal secretaries aligned to specific legal groups. You will ensure workloads are allocated effectively, processes are applied consistently, and the team is supported through coaching, guidance and development to deliver a trusted, professional service. You will play an important role in shaping how administrative support operates across the firm, helping to remove administrative burden from fee-earning teams so they can focus on client work. This includes supporting best-practice financial hygiene in collaboration with Finance, monitoring skills and capacity within the PA Hub, addressing knowledge gaps, and ensuring the function remains fit for purpose as the firm's needs evolve. The role also involves overseeing day-to-day operational activity, supporting the rollout of new systems and processes, promoting accurate data capture, and managing business as usual and project budgets. You will champion a culture of collaboration, feedback and continuous improvement. Qualifications The ideal candidate will have a minimum of five years' experience in a PA or secretarial role within a professional services environment, alongside proven experience leading and managing teams. You will bring strong organisational, communication and interpersonal skills, confidence working with senior stakeholders, and a flexible, approachable leadership style. Strong IT skills are essential. In return, the firm offers a competitive salary, annual bonus, generous holiday allowance, pension contributions, life assurance and hybrid working, with a minimum of 40% of time spent in the office. This is an opportunity to make a real impact within a collaborative, inclusive and forward thinking law firm.
This nationwide top tier accountancy firm is looking for an experienced corporate tax professional who can bring the breadth of their experience to bear on a fast growing, entrepreneurial and multinational corporate client base. The Firm provides tax compliance, complex tax planning, and advisory services to a wide range of owner managed and corporate clients. They pride themselves on providing tax solutions to commercial issues which has helped generate exponential growth within the tax team. Your role will focus on the delivery of corporate tax planning and advisory services to quality businesses, often high growth and also acquisitive. M&A / Corporate Finance Transactional Tax advice will form a part of the role. You will need to be either a qualified accountant or tax advisor, most likely ACA - ICAEW, CA - ICAS, ACCA or CTA with in depth corporate tax experience, whether compliance or advisory based. You will have excellent people and communication skills and operate to high standards. This Firm believes strongly in people and personal development. Work life balance is sensible, the benefits list is considerable and flexible working is available. There is an excellent partner group and a very collegiate and friendly environment. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Feb 03, 2026
Full time
This nationwide top tier accountancy firm is looking for an experienced corporate tax professional who can bring the breadth of their experience to bear on a fast growing, entrepreneurial and multinational corporate client base. The Firm provides tax compliance, complex tax planning, and advisory services to a wide range of owner managed and corporate clients. They pride themselves on providing tax solutions to commercial issues which has helped generate exponential growth within the tax team. Your role will focus on the delivery of corporate tax planning and advisory services to quality businesses, often high growth and also acquisitive. M&A / Corporate Finance Transactional Tax advice will form a part of the role. You will need to be either a qualified accountant or tax advisor, most likely ACA - ICAEW, CA - ICAS, ACCA or CTA with in depth corporate tax experience, whether compliance or advisory based. You will have excellent people and communication skills and operate to high standards. This Firm believes strongly in people and personal development. Work life balance is sensible, the benefits list is considerable and flexible working is available. There is an excellent partner group and a very collegiate and friendly environment. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities, so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role Due to several new developments starting over the next 12 months, we have an exciting opportunity for a Senior Architectural Technician to join us as part of our Technical team in our Scotland region, based from the regional office in Glasgow. Reporting to the Architectural Manager; the successful candidate will be responsible for the general day to day running of the technical function to ensure it fully supports the needs, aspirations and targets in line with the 5-year plan set out by the business. The main purpose of the role is to coordinate all design information between external consultants and internal departments ensuring that all approvals are obtained in a timely manner and that high quality and correct information is issued to other departments. Duties stretch from site feasibility stage throughout the site's development and to completion and handover to the relevant authorities/discharge of obligations. The successful candidate will also be involved in the delivery of work to targets set, production of accurate and timely reports for the business and checking the adequacy, accuracy and commercial suitability of information flowing through the department. They will collate design information for procurement tender and construction issue and live site support with attendance of development team meetings in conjunction with the other teams. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for an established Senior Technician who embodies our Keepmoat values; a straightforward professional attitude and approach to their work, organised and able to work under pressure. The postholder will take a creative approach to problem solving using their excellent communication and influencing skills. They will be passionate about housebuilding, with a minimum of 2 years' experience within a Technical new build environment. They will be collaborative; used to providing support to operational business units and building relationships with customers. We are looking for someone with an architecture/technologist degree or equivalent. Registration with ARB/ACIAT would be preferred. They will also have a high level of proficiency in relevant design and technical based software like AutoCAD, and general IT skills including an advanced knowledge of Microsoft packages. If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Feb 03, 2026
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities, so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role Due to several new developments starting over the next 12 months, we have an exciting opportunity for a Senior Architectural Technician to join us as part of our Technical team in our Scotland region, based from the regional office in Glasgow. Reporting to the Architectural Manager; the successful candidate will be responsible for the general day to day running of the technical function to ensure it fully supports the needs, aspirations and targets in line with the 5-year plan set out by the business. The main purpose of the role is to coordinate all design information between external consultants and internal departments ensuring that all approvals are obtained in a timely manner and that high quality and correct information is issued to other departments. Duties stretch from site feasibility stage throughout the site's development and to completion and handover to the relevant authorities/discharge of obligations. The successful candidate will also be involved in the delivery of work to targets set, production of accurate and timely reports for the business and checking the adequacy, accuracy and commercial suitability of information flowing through the department. They will collate design information for procurement tender and construction issue and live site support with attendance of development team meetings in conjunction with the other teams. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for an established Senior Technician who embodies our Keepmoat values; a straightforward professional attitude and approach to their work, organised and able to work under pressure. The postholder will take a creative approach to problem solving using their excellent communication and influencing skills. They will be passionate about housebuilding, with a minimum of 2 years' experience within a Technical new build environment. They will be collaborative; used to providing support to operational business units and building relationships with customers. We are looking for someone with an architecture/technologist degree or equivalent. Registration with ARB/ACIAT would be preferred. They will also have a high level of proficiency in relevant design and technical based software like AutoCAD, and general IT skills including an advanced knowledge of Microsoft packages. If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Ready to link teams across markets and product categories to deliver a data powered planning process that enhances our value chain. As Head of Operations - Planning you'll lead a function that sits at the heart of our end to end value chain, bringing together Category Operations and S&OP to create a consistent, standardised planning approach across all regions. Your work will ensure our planning processes are aligned, efficient and enable us to meet the needs of our customers and partners worldwide. In this role, you'll be implementing and embedding a global customised S&OP process that aligns demand, supply, manufacturing, distribution and inventory strategies with our business goals. You'll work closely with Retail, Finance, Demand Planning, M&D, Product and Operations teams to create a consistent planning approach across all product categories, from frames and lenses to audiology, accessories, eye health and smart wear. You'll run monthly cross functional reviews, set governance and KPIs, and provide senior leaders with clear insight into planning risks and opportunities. You'll bring clarity and insight to our manufacturing and logistics network, ensuring capacity, stock availability and inventory strategies are optimised globally. You'll also create and implement advanced planning tools, dashboards and forecasting models, using analytics to enable real time decision making and scenario planning. Working closely with Finance, you'll align operational plans with revenue forecasts and budgeting cycles, driving continuous improvement in forecasting accuracy and operational efficiency. You'll bring experience in establishing, embedding or running an S&OP function. You'll be confident building strong relationships across commercial and operational teams and able to create and deliver long term planning frameworks. You'll use analytics to align operational and financial priorities and have experience managing complex planning environments. Your ability to influence cross functional teams, influence at executive level and drive alignment will be essential. You'll also bring strong data driven capability, stakeholder management and change leadership, along with the leadership qualities needed to create an inclusive, safe environment where people can excel. Apply Now!
Feb 03, 2026
Full time
Ready to link teams across markets and product categories to deliver a data powered planning process that enhances our value chain. As Head of Operations - Planning you'll lead a function that sits at the heart of our end to end value chain, bringing together Category Operations and S&OP to create a consistent, standardised planning approach across all regions. Your work will ensure our planning processes are aligned, efficient and enable us to meet the needs of our customers and partners worldwide. In this role, you'll be implementing and embedding a global customised S&OP process that aligns demand, supply, manufacturing, distribution and inventory strategies with our business goals. You'll work closely with Retail, Finance, Demand Planning, M&D, Product and Operations teams to create a consistent planning approach across all product categories, from frames and lenses to audiology, accessories, eye health and smart wear. You'll run monthly cross functional reviews, set governance and KPIs, and provide senior leaders with clear insight into planning risks and opportunities. You'll bring clarity and insight to our manufacturing and logistics network, ensuring capacity, stock availability and inventory strategies are optimised globally. You'll also create and implement advanced planning tools, dashboards and forecasting models, using analytics to enable real time decision making and scenario planning. Working closely with Finance, you'll align operational plans with revenue forecasts and budgeting cycles, driving continuous improvement in forecasting accuracy and operational efficiency. You'll bring experience in establishing, embedding or running an S&OP function. You'll be confident building strong relationships across commercial and operational teams and able to create and deliver long term planning frameworks. You'll use analytics to align operational and financial priorities and have experience managing complex planning environments. Your ability to influence cross functional teams, influence at executive level and drive alignment will be essential. You'll also bring strong data driven capability, stakeholder management and change leadership, along with the leadership qualities needed to create an inclusive, safe environment where people can excel. Apply Now!
Ernst & Young Advisory Services Sdn Bhd
Newcastle Upon Tyne, Tyne And Wear
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialise in operational delivery, which means we specialise in implementing solutions on behalf of clients, across a number of different solution areas. Financial Crime is a key concern in the business world currently, with criminals finding new ways to hide the proceeds of their dealings every day. This is a great opportunity to play a key role in helping financial services clients meet their regulatory obligations. The Opportunity We have an excellent opportunity for a Financial Crime Executive to join our Newcastle team. In this role, you will apply your experience and specialist knowledge to help clients meet their regulatory obligations around various compliance matters, such as Transaction Monitoring, Alert Clearing, and Customer Due Diligence. Our continued expansion means we are looking for individuals who thrive in a fast paced environment and enjoy working as part of diverse teams. Your Key Responsibilities As a Financial Crime Executive in our Consulting Service Delivery team, you will collaborate with global EY teams to deliver high quality work to our clients, primarily from the financial sector. You will help our clients gain confidence by leveraging your technical knowledge of compliance matters. You will work with the leadership team to engage directly with clients, providing them with advice and recommendations. You will have the opportunity to work on a range of Financial Crime projects, supporting management in leading teams on Financial Crime engagements. Client Responsibilities Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress Assist with the mobilisation of project teams and design of the processes to be followed Support engagement management activities such as finance tracking, billing, and resource management Develop and maintain productive working relationships with client personnel while building strong internal relationships within Consulting and across other service lines Support bids and proposals for new projects and client opportunities Assist in preparing reports and outputs that will be delivered to clients and other parties Adhering to, and managing, productivity and quality expectations People Responsibilities Contribute to people initiatives, including training and mentoring new joiners Maintain an educational programme to continually develop personal skills Understand and follow workplace policies and procedures Support the development of junior colleagues Act as a workplace coach to junior staff Skills and Attributes for Success History of working for large scale organisations Experience in leading teams to carry out alert clearing, PEP/Sanctions screening, Transaction Monitoring, Negative News Screening, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) Leadership, project management, and teamwork skills Creative, independent, with strong problem solving abilities Strong analytical, interpersonal, communication and writing skills Demonstrated integrity within a professional environment To qualify for the role, you must Eligible to work in the UK Committed to enhancing professional development Have a solid Financial Crime/CDD/KYC background Have knowledge of UK, European and Global Financial Crime frameworks Support EY's connected working approach, with presence in the Newcastle office dictated by business or client demands Ideally, you'll also have Experience working in Financial Services or equivalent in a similar role Experience in coaching or mentoring junior team members What We Look For You'll be a trusted business advisor to our clients, specialising in the Financial Crime sector. They'll look to you to find, ask and answer the questions nobody else has asked yet, and then develop and execute an effective service. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . CB1 We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for career development, and with FlexEY, you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organisation, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Feb 03, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Market leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialise in operational delivery, which means we specialise in implementing solutions on behalf of clients, across a number of different solution areas. Financial Crime is a key concern in the business world currently, with criminals finding new ways to hide the proceeds of their dealings every day. This is a great opportunity to play a key role in helping financial services clients meet their regulatory obligations. The Opportunity We have an excellent opportunity for a Financial Crime Executive to join our Newcastle team. In this role, you will apply your experience and specialist knowledge to help clients meet their regulatory obligations around various compliance matters, such as Transaction Monitoring, Alert Clearing, and Customer Due Diligence. Our continued expansion means we are looking for individuals who thrive in a fast paced environment and enjoy working as part of diverse teams. Your Key Responsibilities As a Financial Crime Executive in our Consulting Service Delivery team, you will collaborate with global EY teams to deliver high quality work to our clients, primarily from the financial sector. You will help our clients gain confidence by leveraging your technical knowledge of compliance matters. You will work with the leadership team to engage directly with clients, providing them with advice and recommendations. You will have the opportunity to work on a range of Financial Crime projects, supporting management in leading teams on Financial Crime engagements. Client Responsibilities Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress Assist with the mobilisation of project teams and design of the processes to be followed Support engagement management activities such as finance tracking, billing, and resource management Develop and maintain productive working relationships with client personnel while building strong internal relationships within Consulting and across other service lines Support bids and proposals for new projects and client opportunities Assist in preparing reports and outputs that will be delivered to clients and other parties Adhering to, and managing, productivity and quality expectations People Responsibilities Contribute to people initiatives, including training and mentoring new joiners Maintain an educational programme to continually develop personal skills Understand and follow workplace policies and procedures Support the development of junior colleagues Act as a workplace coach to junior staff Skills and Attributes for Success History of working for large scale organisations Experience in leading teams to carry out alert clearing, PEP/Sanctions screening, Transaction Monitoring, Negative News Screening, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) Leadership, project management, and teamwork skills Creative, independent, with strong problem solving abilities Strong analytical, interpersonal, communication and writing skills Demonstrated integrity within a professional environment To qualify for the role, you must Eligible to work in the UK Committed to enhancing professional development Have a solid Financial Crime/CDD/KYC background Have knowledge of UK, European and Global Financial Crime frameworks Support EY's connected working approach, with presence in the Newcastle office dictated by business or client demands Ideally, you'll also have Experience working in Financial Services or equivalent in a similar role Experience in coaching or mentoring junior team members What We Look For You'll be a trusted business advisor to our clients, specialising in the Financial Crime sector. They'll look to you to find, ask and answer the questions nobody else has asked yet, and then develop and execute an effective service. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . CB1 We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for career development, and with FlexEY, you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Select how often (in days) to receive an alert: EY refers to the global organisation, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Role OakNorth is looking for a Senior Product Manager to lead the re-imagining and digitisation of in-life loan monitoring as part of the Digital Lending programme within the Lending business unit. This is a senior, hands-on product leadership position, accountable for transforming how monitoring is performed across the lifecycle of a loan. You will own the product strategy, roadmap, and outcomes for digitising risk-based monitoring processes, replacing existing ways of working with scalable, technology-enabled approaches. Monitoring is a deeply embedded, expert-led function with strong existing practices and high regulatory sensitivity. This role exists to challenge and change current practices and ways of working - thoughtfully, credibly, and decisively. Success will depend on your conviction, experience, and ability to demonstrate that better ways of working are both possible and safe. This is not a "step-up" role. OakNorth is explicitly looking for a seasoned Senior Product Manager who has already led monitoring or similar process-heavy transformations (preferably in financial service) and can operate with confidence and authority from day one. What you will be accountable for Product strategy for in-life monitoring Own the end-to-end product strategy for digitising and modernising in-life monitoring across the loan portfolio. Define how risk-based monitoring processes should operate in a modern lending organisation-balancing automation, human judgement, proportionality, and regulatory expectations. Move monitoring toward modern data-driven approaches aligned to risk, exposure, and behaviour. Ensure the strategy is grounded in delivery reality and proven practice, not theoretical models. Re-imagining and modernising monitoring processes Lead the fundamental re-design of existing monitoring processes, not just their digitisation. Identify where current ways of working add genuine value-and where there is scope for change. Translate re-imagined processes into clear product requirements, workflows, and decision support. Take accountability for simplifying, standardising, and automating where appropriate-while protecting critical risk controls. Delivery, adoption, and embedded change Lead the delivery of monitoring capabilities so that they are actively adopted and trusted by Monitoring, Credit, and Risk teams. Ensure change is embedded in day-to-day operations, not left as optional tooling or parallel processes. Balance pace with confidence-knowing when to push through resistance and when to slow down to bring stakeholders with you. Own outcomes such as efficiency, consistency, auditability, and user confidence-not just feature delivery. Stakeholder leadership in a high-resistance environment Act as the senior product partner to the Monitoring function. Navigate significant challenge and pushback from experienced practitioners with strong views on how monitoring "is done now" and how it "should" be done. Use evidence, experience, and clarity to build credibility and influence decision-making. Partner closely with Risk, Credit, Compliance, and Legal to ensure changes are robust, defensible, and well-understood. Discovery, prioritisation, and decision-making Run focused, high-quality discovery to understand pain points, risk drivers, and operational constraints. Take a pragmatic, value-led approach to technology decisions, with an open mind to buying and orchestrating best-in-class 3rd party solutions where appropriate. Make clear prioritisation decisions in a crowded and opinionated space. Be comfortable saying no-or materially changing scope-when work does not support the intended outcomes. Maintain a clear line of sight between monitoring objectives, regulatory expectations, and product delivery. What success looks like Monitoring processes are materially more risk-based, proportionate, and consistent. Manual effort is reduced without loss of control, judgement, or confidence. Monitoring teams actively use and trust digital tools as part of their core workflow. Stakeholders acknowledge that monitoring is clearer, more defensible, and easier to operate. Product delivery is aligned, credible, and visibly improving monitoring outcomes. Internal user sentiment is "we wouldn't go back". About you You are a highly experienced Senior Product Manager with deep expertise in monitoring and process-heavy transformation. You: Have explicit, hands-on experience digitising and modernising in-life monitoring or equivalent post-origination risk processes in financial services (preferably lending). Have re-designed and embedded risk-based processes before-and understand why they succeed or fail in practice. Invest time in research and deep understanding of the subject matter to drive credibility and informed decision-making. Bring strong conviction, resilience, and credibility when challenging entrenched ways of working. Have a proven track record of delivering adopted change, not just launching tools. Are curious about new technologies and approaches, with a pro-innovation mindset and openness to emerging solutions in the monitoring space. Are decisive, outcome-focused, and willing to stand behind difficult product decisions. Are comfortable operating in environments with high regulatory scrutiny and strong expert opinion. Do not need a title stretch to perform at this level-you have done this job before. Why this role matters In-life monitoring is critical to managing risk, protecting customers, and enabling sustainable growth. How it operates has a direct impact on portfolio performance, regulatory confidence, and operational scalability. This role has the opportunity to fundamentally change how monitoring works at OakNorth, moving it from legacy, manual practices to modern, risk-based, digitally enabled approaches that scale with the business. If you are a Senior Product Manager who has already transformed monitoring once-and have the conviction to do it again in a challenging environment-this role offers real ownership and real impact. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in-person for whiteboarding sessions or remote for deep focus work. Work-life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme. About Us We're OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace. Banking should be barrier-free. It's a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools. And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market. But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed. Our story OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said 'no'. Unfortunately, all major banks in the UK were using the same computer - and it was broken. Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan? The industry was backward-looking and too focused on historic financials, rather than future potential. So, what if there was a bank, founded by entrepreneurs, for entrepreneurs? One that offered a dramatically better borrowing experience for businesses? No more what ifs, OakNorth Bank exists. For more information regarding our Privacy Policy and practices, please visit:
Feb 03, 2026
Full time
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Role OakNorth is looking for a Senior Product Manager to lead the re-imagining and digitisation of in-life loan monitoring as part of the Digital Lending programme within the Lending business unit. This is a senior, hands-on product leadership position, accountable for transforming how monitoring is performed across the lifecycle of a loan. You will own the product strategy, roadmap, and outcomes for digitising risk-based monitoring processes, replacing existing ways of working with scalable, technology-enabled approaches. Monitoring is a deeply embedded, expert-led function with strong existing practices and high regulatory sensitivity. This role exists to challenge and change current practices and ways of working - thoughtfully, credibly, and decisively. Success will depend on your conviction, experience, and ability to demonstrate that better ways of working are both possible and safe. This is not a "step-up" role. OakNorth is explicitly looking for a seasoned Senior Product Manager who has already led monitoring or similar process-heavy transformations (preferably in financial service) and can operate with confidence and authority from day one. What you will be accountable for Product strategy for in-life monitoring Own the end-to-end product strategy for digitising and modernising in-life monitoring across the loan portfolio. Define how risk-based monitoring processes should operate in a modern lending organisation-balancing automation, human judgement, proportionality, and regulatory expectations. Move monitoring toward modern data-driven approaches aligned to risk, exposure, and behaviour. Ensure the strategy is grounded in delivery reality and proven practice, not theoretical models. Re-imagining and modernising monitoring processes Lead the fundamental re-design of existing monitoring processes, not just their digitisation. Identify where current ways of working add genuine value-and where there is scope for change. Translate re-imagined processes into clear product requirements, workflows, and decision support. Take accountability for simplifying, standardising, and automating where appropriate-while protecting critical risk controls. Delivery, adoption, and embedded change Lead the delivery of monitoring capabilities so that they are actively adopted and trusted by Monitoring, Credit, and Risk teams. Ensure change is embedded in day-to-day operations, not left as optional tooling or parallel processes. Balance pace with confidence-knowing when to push through resistance and when to slow down to bring stakeholders with you. Own outcomes such as efficiency, consistency, auditability, and user confidence-not just feature delivery. Stakeholder leadership in a high-resistance environment Act as the senior product partner to the Monitoring function. Navigate significant challenge and pushback from experienced practitioners with strong views on how monitoring "is done now" and how it "should" be done. Use evidence, experience, and clarity to build credibility and influence decision-making. Partner closely with Risk, Credit, Compliance, and Legal to ensure changes are robust, defensible, and well-understood. Discovery, prioritisation, and decision-making Run focused, high-quality discovery to understand pain points, risk drivers, and operational constraints. Take a pragmatic, value-led approach to technology decisions, with an open mind to buying and orchestrating best-in-class 3rd party solutions where appropriate. Make clear prioritisation decisions in a crowded and opinionated space. Be comfortable saying no-or materially changing scope-when work does not support the intended outcomes. Maintain a clear line of sight between monitoring objectives, regulatory expectations, and product delivery. What success looks like Monitoring processes are materially more risk-based, proportionate, and consistent. Manual effort is reduced without loss of control, judgement, or confidence. Monitoring teams actively use and trust digital tools as part of their core workflow. Stakeholders acknowledge that monitoring is clearer, more defensible, and easier to operate. Product delivery is aligned, credible, and visibly improving monitoring outcomes. Internal user sentiment is "we wouldn't go back". About you You are a highly experienced Senior Product Manager with deep expertise in monitoring and process-heavy transformation. You: Have explicit, hands-on experience digitising and modernising in-life monitoring or equivalent post-origination risk processes in financial services (preferably lending). Have re-designed and embedded risk-based processes before-and understand why they succeed or fail in practice. Invest time in research and deep understanding of the subject matter to drive credibility and informed decision-making. Bring strong conviction, resilience, and credibility when challenging entrenched ways of working. Have a proven track record of delivering adopted change, not just launching tools. Are curious about new technologies and approaches, with a pro-innovation mindset and openness to emerging solutions in the monitoring space. Are decisive, outcome-focused, and willing to stand behind difficult product decisions. Are comfortable operating in environments with high regulatory scrutiny and strong expert opinion. Do not need a title stretch to perform at this level-you have done this job before. Why this role matters In-life monitoring is critical to managing risk, protecting customers, and enabling sustainable growth. How it operates has a direct impact on portfolio performance, regulatory confidence, and operational scalability. This role has the opportunity to fundamentally change how monitoring works at OakNorth, moving it from legacy, manual practices to modern, risk-based, digitally enabled approaches that scale with the business. If you are a Senior Product Manager who has already transformed monitoring once-and have the conviction to do it again in a challenging environment-this role offers real ownership and real impact. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in-person for whiteboarding sessions or remote for deep focus work. Work-life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme. About Us We're OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace. Banking should be barrier-free. It's a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools. And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market. But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed. Our story OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said 'no'. Unfortunately, all major banks in the UK were using the same computer - and it was broken. Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan? The industry was backward-looking and too focused on historic financials, rather than future potential. So, what if there was a bank, founded by entrepreneurs, for entrepreneurs? One that offered a dramatically better borrowing experience for businesses? No more what ifs, OakNorth Bank exists. For more information regarding our Privacy Policy and practices, please visit:
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary If you would like to find out more about the role, the Platform Engineering team and what it's like to work at DBT, we are holding a Hiring Manager Q&A session for this role where you can virtually 'meet the team' on Tuesday 17th February at 12:30pm. Please click here to book your spot. About us The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. Job description We've successfully completed the migration of DBT services from GOV.UK PaaS to our new developer platform in AWS. Now, we're entering the next phase: evolving this platform into a full Platform-as-a-Service (PaaS) offering. Are you ready to help shape the future of digital delivery at DBT? We're looking for Platform Engineers to help us build the most performant, secure, and feature-rich hosting environment possible, one that puts developer experience front and centre. This is your chance to be part of something transformative, where your work will directly impact how digital services are built and run across government. Main responsibilities As a Senior Platform Engineer, you will work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CI/CD (continuous integration/continuous delivery) pipelines. You'll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate them. You'll help build and scale our global product platform and participate in an on-call rota for which you will receive an additional allowance. Specific projects the team are working on include rolling out an observability tool to enhance system monitoring and incident response, streamlining deployment processes to reduce downtime and speed up feature delivery, and developing a CLI tool to automate tasks and boost developer productivity. You will be using: Amazon Web Services Azure AWS CodePipelines and AWS CodeBuild Terraform & AWS Copilot (CloudFormation) Docker, Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Python and Django framework PostgreSQL as a service (Amazon RDS) Sentry Redis/Elasticache Person specification It is essential that you have: Cloud experience with either Amazon Web Services, Azure or Google Cloud Ability to build code-defined, reliable, and well tested infrastructure on top of cloud computing systems (e.g. Terraform, AWS Copilot, CloudFormation, Pulumi) Experience and fluency in one or more programming languages (e.g., writing clean and effective code) Knowledge of Linux/Unix fundamentals and TCP/IP networking Ability to see user impact in the infrastructure and platform changes, including a drive to improve the Developer Experience at every turn In depth experience of designing solutions to complex technical problems independently It is desirable that you have: Experience in designing and implementing Docker images through containerisation Experience in prototyping through reuse of existing Open-Source components
Feb 03, 2026
Full time
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary If you would like to find out more about the role, the Platform Engineering team and what it's like to work at DBT, we are holding a Hiring Manager Q&A session for this role where you can virtually 'meet the team' on Tuesday 17th February at 12:30pm. Please click here to book your spot. About us The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. Job description We've successfully completed the migration of DBT services from GOV.UK PaaS to our new developer platform in AWS. Now, we're entering the next phase: evolving this platform into a full Platform-as-a-Service (PaaS) offering. Are you ready to help shape the future of digital delivery at DBT? We're looking for Platform Engineers to help us build the most performant, secure, and feature-rich hosting environment possible, one that puts developer experience front and centre. This is your chance to be part of something transformative, where your work will directly impact how digital services are built and run across government. Main responsibilities As a Senior Platform Engineer, you will work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CI/CD (continuous integration/continuous delivery) pipelines. You'll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate them. You'll help build and scale our global product platform and participate in an on-call rota for which you will receive an additional allowance. Specific projects the team are working on include rolling out an observability tool to enhance system monitoring and incident response, streamlining deployment processes to reduce downtime and speed up feature delivery, and developing a CLI tool to automate tasks and boost developer productivity. You will be using: Amazon Web Services Azure AWS CodePipelines and AWS CodeBuild Terraform & AWS Copilot (CloudFormation) Docker, Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Python and Django framework PostgreSQL as a service (Amazon RDS) Sentry Redis/Elasticache Person specification It is essential that you have: Cloud experience with either Amazon Web Services, Azure or Google Cloud Ability to build code-defined, reliable, and well tested infrastructure on top of cloud computing systems (e.g. Terraform, AWS Copilot, CloudFormation, Pulumi) Experience and fluency in one or more programming languages (e.g., writing clean and effective code) Knowledge of Linux/Unix fundamentals and TCP/IP networking Ability to see user impact in the infrastructure and platform changes, including a drive to improve the Developer Experience at every turn In depth experience of designing solutions to complex technical problems independently It is desirable that you have: Experience in designing and implementing Docker images through containerisation Experience in prototyping through reuse of existing Open-Source components
Ready to link teams across markets and product categories to deliver a data powered planning process that enhances our value chain. As Head of Operations - Planning you'll lead a function that sits at the heart of our end to end value chain, bringing together Category Operations and S&OP to create a consistent, standardised planning approach across all regions. Your work will ensure our planning processes are aligned, efficient and enable us to meet the needs of our customers and partners worldwide. In this role, you'll be implementing and embedding a global customised S&OP process that aligns demand, supply, manufacturing, distribution and inventory strategies with our business goals. You'll work closely with Retail, Finance, Demand Planning, M&D, Product and Operations teams to create a consistent planning approach across all product categories, from frames and lenses to audiology, accessories, eye health and smart wear. You'll run monthly cross functional reviews, set governance and KPIs, and provide senior leaders with clear insight into planning risks and opportunities. You'll bring clarity and insight to our manufacturing and logistics network, ensuring capacity, stock availability and inventory strategies are optimised globally. You'll also create and implement advanced planning tools, dashboards and forecasting models, using analytics to enable real time decision making and scenario planning. Working closely with Finance, you'll align operational plans with revenue forecasts and budgeting cycles, driving continuous improvement in forecasting accuracy and operational efficiency. You'll bring experience in establishing, embedding or running an S&OP function. You'll be confident building strong relationships across commercial and operational teams and able to create and deliver long term planning frameworks. You'll use analytics to align operational and financial priorities and have experience managing complex planning environments. Your ability to influence cross functional teams, influence at executive level and drive alignment will be essential. You'll also bring strong data driven capability, stakeholder management and change leadership, along with the leadership qualities needed to create an inclusive, safe environment where people can excel. Apply Now!
Feb 03, 2026
Full time
Ready to link teams across markets and product categories to deliver a data powered planning process that enhances our value chain. As Head of Operations - Planning you'll lead a function that sits at the heart of our end to end value chain, bringing together Category Operations and S&OP to create a consistent, standardised planning approach across all regions. Your work will ensure our planning processes are aligned, efficient and enable us to meet the needs of our customers and partners worldwide. In this role, you'll be implementing and embedding a global customised S&OP process that aligns demand, supply, manufacturing, distribution and inventory strategies with our business goals. You'll work closely with Retail, Finance, Demand Planning, M&D, Product and Operations teams to create a consistent planning approach across all product categories, from frames and lenses to audiology, accessories, eye health and smart wear. You'll run monthly cross functional reviews, set governance and KPIs, and provide senior leaders with clear insight into planning risks and opportunities. You'll bring clarity and insight to our manufacturing and logistics network, ensuring capacity, stock availability and inventory strategies are optimised globally. You'll also create and implement advanced planning tools, dashboards and forecasting models, using analytics to enable real time decision making and scenario planning. Working closely with Finance, you'll align operational plans with revenue forecasts and budgeting cycles, driving continuous improvement in forecasting accuracy and operational efficiency. You'll bring experience in establishing, embedding or running an S&OP function. You'll be confident building strong relationships across commercial and operational teams and able to create and deliver long term planning frameworks. You'll use analytics to align operational and financial priorities and have experience managing complex planning environments. Your ability to influence cross functional teams, influence at executive level and drive alignment will be essential. You'll also bring strong data driven capability, stakeholder management and change leadership, along with the leadership qualities needed to create an inclusive, safe environment where people can excel. Apply Now!
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Feb 03, 2026
Full time
Head of Operations - College of Social Sciences - 106721 - Grade 8 United Kingdom Be the First to Apply Job Description College of Social Sciences Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606 Grade: 8 Full Time, Fixed Term contract up to June 2027 Closing date: 10th February 2026 Interview date:24th February 2026 This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Previous applicants need not apply. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, andweare equally proud to be recognised as a leading global university.We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full potential.With almost 5,000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai, there are plenty of opportunities foryou to be able to develop yourcareer at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are,and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and, depending on the role, we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible working.In addition, you will receive a generous package of benefits including 40 dayspaid holidaya year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.On campus we have a state-of-the-art sports centre with pool, shops,places to eat and drink,our own art gallery, museum and botanical gardens. Based across our world-class campuses in Birmingham and Dubai, the College of Social Sciences (CoSS) is a global, diverse, and inclusive community of currently more than 12,500 students, 900 academics, and 300professional services staff. We are committed to our strategic goal of driving social change for a fairer and more sustainable world. Our staff and students benefit from being in communities with rich cultures and contribute to the regional and global workforce and economy. Our four schools - Business, Education, Government, and Social Policy and Society - are in the vanguard of innovative and impactful research and teaching across social science. This role would be based in the School of Social Policy and Society. The School delivers a suite of undergraduate, postgraduate, professional, and executive education programmes to a diverse and international student population. We undertake research that matters, collaborating with our research partners from the private, public and third sectors from across the world. Role Summary The Head of Operations (HoOp) plays a key role in supporting the Head of School to deliver on University, College and School strategy. The role balances strategic thinking with delivering operational excellence through leadership of the professional services teams, frequently requiring the post-holder to translate complex strategy into operational plans. Reporting into the College Director of Operations HoOps are key members of the School Strategic Management team, College Professional Services Strategic Leadership Team (PSSLT), and College Management Network. The HoOp role is a College role, based locally within a School, and part of a team of senior professional services leads within the College.Flexibility is a key aspect of this position, with occasional cover and support to other Schools within the College based on operational demand and business need The HoOp will be required to work strategically with excellent communication and leadership skills, significant operational experience, and a commitment to continuous improvement of excellent service delivery through a collaborative and inclusive approach. Main Duties Leadership Provide the Head of School with exceptional leadership support in order to ensure both the School's strategic and operational priorities are delivered to a high standard. Work effectively with the School's Senior Management Team (SMT), translating strategy into practice, and ensuring clear communication or the School's priorities to professional services teams. Lead and manage professional services staff in the school to ensure effective, positive working relationships at all levels, both directly and through working with interim and matrix managers. Lead staff through periods of change, communicating a clear and positive vision and acting as a role model. Ongoing development and support for direct reports through coaching and training, both formal and informal. Developing teams that consistently embody and demonstrate the University values, and an ability to lead by example. Working with senior Professional Services colleagues across the College, lead on the continuous improvement of operational service delivery. Strategic and Operational Work in partnership with College Business Partners (as appropriate) to support the Head of School, in developing the School's Strategy in the context of the CoSS 2030 and the University Strategic Framework. Engagement with strategic initiatives, including with external partners, ensuring that the required professional services contribution is made. Work as part of the College Professional Services Strategic Leadership Team to provide a critical link between University Professional Services, College and School. Balance local needs with overarching University and College objectives and ensure that practices are aligned wherever possible, ensuring the delivery of an outstanding student and academic experience. Work closely with the College Finance Team, Head of School to understand the school's operational budget and support in year financial planning processes Oversee the School Operations Team's day-to-day management of operations within the School, including facilities management, security, maintenance, administrative services and ensuring that the School has appropriate health and safety procedures in place. Governance and Compliance Support the Head of School in ensuring that the School has robust governance and decision making structures that are fully aligned with those at College and University level. Lead role in understanding requirements for compliance with accreditation and regulatory bodies as relevant to the School, and responsibility for operational aspects. Ensure that the School's committees are supported to a high standard and ensure that decisions made are communicated and followed up as appropriate. To take the lead on ensuring that the School complies with University Regulations, all other University policies, procedures and guidelines, relevant legislation. HR Management Ensure appropriate HR strategies and procedures are in place for school members of staff to include induction, succession planning, training and development, performance management and review and reward mechanisms, working with College HR staff as appropriate to ensure compliance with University policy and procedures and relevant legislation. Recruit, train, and supervise professional services staff, promoting professional development and high performance. Conduct regular performance reviews and address staff concerns. Lead School HR processes by liaising with internal colleagues and external stakeholders, managing staffing requests, drafting business cases (CPAG) and job descriptions, and overseeing fixed-term contract staff activities in partnership with HR. Technology and Innovation Utilise technology to enhance operational efficiency and service delivery, including automation. Oversee the implementation of new systems and processes. Equity, Diversity and Belonging Actively promote equality, diversity and belongingacting as a role model and fostering an inclusive working culture Citizenship and collaboration Develop effective working relationships with the other Heads of Operations and professional services colleagues across the University. Take on projects as requested by the College Director of Operations for the benefit of the wider College and University. As a Birmingham Professional at the University of Birmingham, you are expected to support key university activities and projects, for example, graduations, confirmation and clearing, and other key events and to work flexibly across the University if required. This role may require occasional reassignment to other Schools based on operational demand and business need. . click apply for full job details
Sewell Wallis is recruiting for a Finance Business Partner on behalf of a not-for-profit organisation based in Sheffield, South Yorkshire. This role plays a key part in supporting strategic decision-making across the organisation. You'll work closely with senior leaders, providing high-quality financial insight, modelling, and challenge to ensure resources are used effectively and aligned to organ click apply for full job details
Feb 03, 2026
Full time
Sewell Wallis is recruiting for a Finance Business Partner on behalf of a not-for-profit organisation based in Sheffield, South Yorkshire. This role plays a key part in supporting strategic decision-making across the organisation. You'll work closely with senior leaders, providing high-quality financial insight, modelling, and challenge to ensure resources are used effectively and aligned to organ click apply for full job details
Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e commerce and innovation, as we look to transform the way our passengers spend at our airport. We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world. Job Info Job Identification 4904 Job Category Commercial Posting Date 12/18/2025, 03:54 PM Apply Before 01/04/2026, 11:59 PM Job Schedule Full time Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid) Contract Type Permanent Working Pattern Monday Friday Business hours Job Description The Head of Commercial Property Development is responsible for shaping, leading, and delivering the airport's commercial property strategy across airside and landside environments. This senior role drives the development and optimisation of the airport estate-maximising long term commercial returns, supporting aviation growth, and ensuring all developments align with regulatory, operational, and sustainability requirements. This role is pivotal in supporting Heathrow being an Airport Fit For The Future. The position oversees a portfolio covering logistics, cargo, industrial property, office space and wider non aeronautical commercial development. The role requires close collaboration and complex stakeholder management with planning, operations, finance, and external partners to deliver high quality, commercially sound developments within a live, safety critical environment. Your role will involve Strategic Leadership Member of the Property Leadership Team with direct line management responsibility for a growing team of development and property specialists. Develop and implement the airport's commercial property strategy to grow non aeronautical revenue and support wider business goals through development of new and renewed assets. Property Development & Project Delivery Create a sustainable pipeline of development opportunities utilising the airport's vast estate and asset base. Oversee end to end delivery of large scale commercial property projects including but not limited to concept design, planning, financial modelling, procurement, construction, and handover. Build business cases and financial models for commercial property investments, ensuring strong ROI and alignment with commercial strategy. Oversee the capital governance and regulatory requirements to unlock funding, and oversee lease structuring, negotiations, and asset optimisation to maximise revenue across the property portfolio. Leadership & Stakeholder Engagement Lead and develop a multidisciplinary property development team that is primed to respond to increased commercial development opportunities that arise from Heathrow's Long Term Growth Strategies (Expansion). Work collaboratively with operations, engineering, security, planning, legal, and finance teams to ensure effective and timely delivery. These skills are essential Significant experience in commercial property development, ideally in complex or regulated environments (airport, rail, logistics, mixed use, or large infrastructure estates). Strong knowledge of UK planning processes, property law, and commercial leasing structures. Proven track record delivering large scale commercial or infrastructure developments in dense urban environments. Financial and commercial acumen, with experience building business cases and managing hundred million pound budgets. Ability to lead multi disciplinary teams and manage senior stakeholders. Excellent negotiation, communication, and contract management skills. Experience delivering projects within operational, safety critical environments. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance based annual bonuses and our longer term Share in Success Bonus plans, we also offer generous annual leave allowances and market leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Take the next step Join Heathrow and discover unlimited opportunities to make a difference
Feb 03, 2026
Full time
Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e commerce and innovation, as we look to transform the way our passengers spend at our airport. We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world. Job Info Job Identification 4904 Job Category Commercial Posting Date 12/18/2025, 03:54 PM Apply Before 01/04/2026, 11:59 PM Job Schedule Full time Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid) Contract Type Permanent Working Pattern Monday Friday Business hours Job Description The Head of Commercial Property Development is responsible for shaping, leading, and delivering the airport's commercial property strategy across airside and landside environments. This senior role drives the development and optimisation of the airport estate-maximising long term commercial returns, supporting aviation growth, and ensuring all developments align with regulatory, operational, and sustainability requirements. This role is pivotal in supporting Heathrow being an Airport Fit For The Future. The position oversees a portfolio covering logistics, cargo, industrial property, office space and wider non aeronautical commercial development. The role requires close collaboration and complex stakeholder management with planning, operations, finance, and external partners to deliver high quality, commercially sound developments within a live, safety critical environment. Your role will involve Strategic Leadership Member of the Property Leadership Team with direct line management responsibility for a growing team of development and property specialists. Develop and implement the airport's commercial property strategy to grow non aeronautical revenue and support wider business goals through development of new and renewed assets. Property Development & Project Delivery Create a sustainable pipeline of development opportunities utilising the airport's vast estate and asset base. Oversee end to end delivery of large scale commercial property projects including but not limited to concept design, planning, financial modelling, procurement, construction, and handover. Build business cases and financial models for commercial property investments, ensuring strong ROI and alignment with commercial strategy. Oversee the capital governance and regulatory requirements to unlock funding, and oversee lease structuring, negotiations, and asset optimisation to maximise revenue across the property portfolio. Leadership & Stakeholder Engagement Lead and develop a multidisciplinary property development team that is primed to respond to increased commercial development opportunities that arise from Heathrow's Long Term Growth Strategies (Expansion). Work collaboratively with operations, engineering, security, planning, legal, and finance teams to ensure effective and timely delivery. These skills are essential Significant experience in commercial property development, ideally in complex or regulated environments (airport, rail, logistics, mixed use, or large infrastructure estates). Strong knowledge of UK planning processes, property law, and commercial leasing structures. Proven track record delivering large scale commercial or infrastructure developments in dense urban environments. Financial and commercial acumen, with experience building business cases and managing hundred million pound budgets. Ability to lead multi disciplinary teams and manage senior stakeholders. Excellent negotiation, communication, and contract management skills. Experience delivering projects within operational, safety critical environments. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance based annual bonuses and our longer term Share in Success Bonus plans, we also offer generous annual leave allowances and market leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Take the next step Join Heathrow and discover unlimited opportunities to make a difference