Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Head of Finance We are seeking an experienced Head of Finance to provide strong financial leadership within a landowning and educational charity. Position: Head of Finance Salary: £57,500 per annum Location: Quenington, Gloucestershire, GL7 5BN Hours: Full time, 35 hours per week Contract: Permanent Closing Date: Wednesday 18 February 2026 Interview Date: Wednesday 25 February 2026 About the Role Reporting to the Director of Finance, this role leads the accounting and compliance functions and provides high quality financial insight to support informed decision making. You will manage the Financial Accountant and Management Accountant and act as a key finance business partner to senior leaders. Key responsibilities include: Delivering accurate financial reporting and strengthening financial controls Managing statutory accounts and the annual audit process Ensuring compliance with relevant financial and regulatory requirements Supporting cash and investment management strategies Improving management information with a focus on clarity and forward looking analysis Acting as a trusted finance business partner to senior and executive leaders Contributing to senior leadership and governance forums Driving continuous improvement across finance systems, processes and ways of working Owning financial risk and controls across commercial and product areas About You You will be a qualified finance professional with strong technical skills and experience of working at a senior level. Essential skills and experience include: Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Significant post qualification experience in a senior finance or finance business partnering role Experience within a charity or property related organisation is desirable Strong financial modelling, forecasting and scenario analysis skills Ability to translate complex financial data into clear insight Confident communicator with experience presenting to senior and executive stakeholders Ability to manage multiple priorities and work at pace High attention to detail with a practical, solutions focused approach Collaborative working style and strong cross functional skills About the Organisation This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature. As part of the team, you ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including: 10% employer pension contribution 27 days annual leave plus bank holidays and office closure over Christmas Life assurance Employee Assistance Programme Training and development opportunities Other roles you may have experience of could include; Finance Controller, Senior Finance Manager, Finance Business, Partner, Commercial Finance Manager, Head of Financial Planning and Analysis, Deputy Director of Finance.
Feb 05, 2026
Full time
Head of Finance We are seeking an experienced Head of Finance to provide strong financial leadership within a landowning and educational charity. Position: Head of Finance Salary: £57,500 per annum Location: Quenington, Gloucestershire, GL7 5BN Hours: Full time, 35 hours per week Contract: Permanent Closing Date: Wednesday 18 February 2026 Interview Date: Wednesday 25 February 2026 About the Role Reporting to the Director of Finance, this role leads the accounting and compliance functions and provides high quality financial insight to support informed decision making. You will manage the Financial Accountant and Management Accountant and act as a key finance business partner to senior leaders. Key responsibilities include: Delivering accurate financial reporting and strengthening financial controls Managing statutory accounts and the annual audit process Ensuring compliance with relevant financial and regulatory requirements Supporting cash and investment management strategies Improving management information with a focus on clarity and forward looking analysis Acting as a trusted finance business partner to senior and executive leaders Contributing to senior leadership and governance forums Driving continuous improvement across finance systems, processes and ways of working Owning financial risk and controls across commercial and product areas About You You will be a qualified finance professional with strong technical skills and experience of working at a senior level. Essential skills and experience include: Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Significant post qualification experience in a senior finance or finance business partnering role Experience within a charity or property related organisation is desirable Strong financial modelling, forecasting and scenario analysis skills Ability to translate complex financial data into clear insight Confident communicator with experience presenting to senior and executive stakeholders Ability to manage multiple priorities and work at pace High attention to detail with a practical, solutions focused approach Collaborative working style and strong cross functional skills About the Organisation This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature. As part of the team, you ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including: 10% employer pension contribution 27 days annual leave plus bank holidays and office closure over Christmas Life assurance Employee Assistance Programme Training and development opportunities Other roles you may have experience of could include; Finance Controller, Senior Finance Manager, Finance Business, Partner, Commercial Finance Manager, Head of Financial Planning and Analysis, Deputy Director of Finance.
Your practice owner journey starts here. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. Part of the Pets Group, which includes Pets at Home and Pets Grooming, Vets for Pets is one of the UK s largest veterinary groups, with a national network of over 450 locally owned, locally operated practices. Our practice ownership model is open to entrepreneurial veterinary professionals looking to take the next step in their career and become a Practice Owner. The Vets for Pets ownership model build s value for practice owners in many ways. It supercharges your start-up with instant brand recognition , access to over 8 million Pets Club customers to help build your client base and a salary from day one. You ll also be part of a 600-strong practice owner community , with expert teams to support you both professionally and personally. And don t forget, only the Vets for Pets partnership model will allow you to: Earn 100% of your future practice profits Own 100% of the goodwill and asset value when the time comes to sell Complete clinical and operational autonomy to run your practice, your way. For many people, the first step in their journey to becoming a Practice Owner is an informal, confidential chat with one of our partnerships team to learn more about our model and discuss if practice ownership is the right next step for you. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here: Our team will answer any questions you have and, when you're ready , discuss suitable practice locations and walk you through the next step business planning. Our finance and partnership sales team will work with you to create your business plan for your chosen practice. But don t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and read about their journeys to ownership with us.
Feb 05, 2026
Full time
Your practice owner journey starts here. Are you ready to take the next step in your veterinary career? Realise your ownership ambitions with Vets for Pets practice ownership. Part of the Pets Group, which includes Pets at Home and Pets Grooming, Vets for Pets is one of the UK s largest veterinary groups, with a national network of over 450 locally owned, locally operated practices. Our practice ownership model is open to entrepreneurial veterinary professionals looking to take the next step in their career and become a Practice Owner. The Vets for Pets ownership model build s value for practice owners in many ways. It supercharges your start-up with instant brand recognition , access to over 8 million Pets Club customers to help build your client base and a salary from day one. You ll also be part of a 600-strong practice owner community , with expert teams to support you both professionally and personally. And don t forget, only the Vets for Pets partnership model will allow you to: Earn 100% of your future practice profits Own 100% of the goodwill and asset value when the time comes to sell Complete clinical and operational autonomy to run your practice, your way. For many people, the first step in their journey to becoming a Practice Owner is an informal, confidential chat with one of our partnerships team to learn more about our model and discuss if practice ownership is the right next step for you. Interested to find out more and explore practice ownership with Vets for Pets? Contact the team today here: Our team will answer any questions you have and, when you're ready , discuss suitable practice locations and walk you through the next step business planning. Our finance and partnership sales team will work with you to create your business plan for your chosen practice. But don t just take our word for it, hear from Vets for Pets practice owners on their thoughts about our model and read about their journeys to ownership with us.
Programme Manager We are seeking a Programme Manager to lead high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £45,000 £54,000 per annum + 30 days holiday + 10% employer pension contribution Location: London (Hybrid: 60% office / 40% home) Hours: Full time, 37.5 hours per week Contract: 12 month fixed term Closing date: 28th February 2026 Interviews: 1st Interviews: 11-12th March 2026 and 2nd Interviews 24-25th March 2026 About the role As Programme Manager, you ll lead a portfolio of dynamic, purpose driven projects from early design through to delivery and evaluation. Working with a high degree of autonomy, you will balance effective delivery with strategic oversight, ensuring programmes are well run, high impact and responsive to a fast-changing external environment. You will manage complex workstreams, oversee quality assurance, and maintain excellent internal and external reporting across programmes. Working closely with colleagues and partners, you ll contribute to new project development and play an active role in shaping the future direction of our work. Key responsibilities include: Leading and delivering a portfolio of projects aligned to organisational priorities, ensuring high-quality outcomes and impact. Managing project plans, budgets, risks, timelines, overseeing outputs such as research, publications, events. Building strong relationships with partners, funders and senior stakeholders across financial services, government, industry bodies and civil society. Representing the Institute externally in meetings, panels and roundtables. Supporting fundraising and business development, including leading proposals and identifying new opportunities. Providing leadership to programme coordinators, secondees and junior colleagues. Contributing to cross organisational work, fostering collaboration, innovation and continuous improvement across the Institute. All our projects focus on providing investors with the knowledge and tools they need to invest with impact alongside a financial return. Programmes that the Manager may be involved in include: Place based Impact Investing Lab Just Transition Finance Lab Child Outcomes Lab Catalysing Private Wealth for Impact About you You ll bring a strong track record in programme or project management, ideally within a complex, multi stakeholder environment. You are confident navigating ambiguity, balancing competing priorities and learning at pace. With excellent communication skills, you can engage credibly with senior partners and represent the Institute externally. You will also bring: Experience managing project delivery, budgets and reporting. Strong relationship building skills with senior stakeholders. Excellent problem solving, organisation and time management. Confidence chairing meetings and speaking publicly. Familiarity with financial markets, investment or social/impact investing. A commitment to the belief that finance can drive positive societal change. Experience working in finance, policy, think tanks or mission driven organisations is desirable but not essential. About the organisation This Impact Investing Organisation is an independent non profit working to transform capital markets for a fairer, greener world. Through practical programmes, field building initiatives and policy engagement, we help unlock private capital to address societal challenges. We are a small, collaborative and ambitious team driven by values of collaboration, ambition and independence, and we are committed to diversity, inclusion and flexible working. Other roles you may have experience of could include: Project Manager, Programme Lead, Policy Manager, Impact Manager, Strategy Manager, Investment Programme Manager, Social Investment Manager, Senior Project Officer. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower.
Feb 05, 2026
Full time
Programme Manager We are seeking a Programme Manager to lead high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy. Salary: £45,000 £54,000 per annum + 30 days holiday + 10% employer pension contribution Location: London (Hybrid: 60% office / 40% home) Hours: Full time, 37.5 hours per week Contract: 12 month fixed term Closing date: 28th February 2026 Interviews: 1st Interviews: 11-12th March 2026 and 2nd Interviews 24-25th March 2026 About the role As Programme Manager, you ll lead a portfolio of dynamic, purpose driven projects from early design through to delivery and evaluation. Working with a high degree of autonomy, you will balance effective delivery with strategic oversight, ensuring programmes are well run, high impact and responsive to a fast-changing external environment. You will manage complex workstreams, oversee quality assurance, and maintain excellent internal and external reporting across programmes. Working closely with colleagues and partners, you ll contribute to new project development and play an active role in shaping the future direction of our work. Key responsibilities include: Leading and delivering a portfolio of projects aligned to organisational priorities, ensuring high-quality outcomes and impact. Managing project plans, budgets, risks, timelines, overseeing outputs such as research, publications, events. Building strong relationships with partners, funders and senior stakeholders across financial services, government, industry bodies and civil society. Representing the Institute externally in meetings, panels and roundtables. Supporting fundraising and business development, including leading proposals and identifying new opportunities. Providing leadership to programme coordinators, secondees and junior colleagues. Contributing to cross organisational work, fostering collaboration, innovation and continuous improvement across the Institute. All our projects focus on providing investors with the knowledge and tools they need to invest with impact alongside a financial return. Programmes that the Manager may be involved in include: Place based Impact Investing Lab Just Transition Finance Lab Child Outcomes Lab Catalysing Private Wealth for Impact About you You ll bring a strong track record in programme or project management, ideally within a complex, multi stakeholder environment. You are confident navigating ambiguity, balancing competing priorities and learning at pace. With excellent communication skills, you can engage credibly with senior partners and represent the Institute externally. You will also bring: Experience managing project delivery, budgets and reporting. Strong relationship building skills with senior stakeholders. Excellent problem solving, organisation and time management. Confidence chairing meetings and speaking publicly. Familiarity with financial markets, investment or social/impact investing. A commitment to the belief that finance can drive positive societal change. Experience working in finance, policy, think tanks or mission driven organisations is desirable but not essential. About the organisation This Impact Investing Organisation is an independent non profit working to transform capital markets for a fairer, greener world. Through practical programmes, field building initiatives and policy engagement, we help unlock private capital to address societal challenges. We are a small, collaborative and ambitious team driven by values of collaboration, ambition and independence, and we are committed to diversity, inclusion and flexible working. Other roles you may have experience of could include: Project Manager, Programme Lead, Policy Manager, Impact Manager, Strategy Manager, Investment Programme Manager, Social Investment Manager, Senior Project Officer. Use of Artificial Intelligence (AI) in applications We recognise that AI tools are part of many people s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower.
Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Base Location: Glasgow, Perth, Reading or Havant Salary: £58,100- £87,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available About the role As Senior Category Manager - Finance & Customer Services, you'll play a pivotal role in shaping category strategies that balance commercial rigour with long-term sustainability. You'll lead category management approaches across key portfolios, ensuring compliance, resilience, and value for money - while reducing risk and optimising total cost of ownership. You'll work across diverse categories including finance, metering, banking, and insurance, creating clear Category Management Plans and sourcing strategies that reflect real business needs. Through strong stakeholder relationships and thoughtful supplier engagement, you'll help deliver outcomes that support both operational excellence and stakeholder experience. You will Build strong, trusted relationships by working in close partnership with internal teams, suppliers, and external collaborators to co-create successful and resilient category strategies. Enable cross-functional collaboration by bringing people together, encouraging open dialogue, and fostering positive engagement between departments and the category team. Guide stakeholders with confidence and care through consultative processes that reflect genuine service needs and support sustainable, long-term outcomes. Champion operational excellence by ensuring sourcing and procurement activities are clear, consistent, and aligned with agreed supplier lists and buying channels. Support supplier success and sustainability by nurturing supplier relationships, monitoring performance, and strengthening reliability across the supply chain. You have Extensive hands on procurement experience, with a strong track record of delivering detailed category management activity in comparable sectors. Proven capability managing complex and challenging categories, with CIPS qualification preferred, but not essential. Strong commercial and legal insight, including a solid understanding of UK and EU procurement legislation and statutory compliance. Collaborative leadership skills, with the ability to influence, inspire, and bring cross functional teams and suppliers together. Confidence using data and systems such as Oracle and Jaggaer to inform decisions, improve outcomes, and strengthen supply chains. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our Procurement & Commercial teams help us get the best service and value from partners, while ensuring suppliers meet compliance, contractual and business obligations. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Feb 05, 2026
Full time
Base Location: Glasgow, Perth, Reading or Havant Salary: £58,100- £87,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent Full Time Flexible First options available About the role As Senior Category Manager - Finance & Customer Services, you'll play a pivotal role in shaping category strategies that balance commercial rigour with long-term sustainability. You'll lead category management approaches across key portfolios, ensuring compliance, resilience, and value for money - while reducing risk and optimising total cost of ownership. You'll work across diverse categories including finance, metering, banking, and insurance, creating clear Category Management Plans and sourcing strategies that reflect real business needs. Through strong stakeholder relationships and thoughtful supplier engagement, you'll help deliver outcomes that support both operational excellence and stakeholder experience. You will Build strong, trusted relationships by working in close partnership with internal teams, suppliers, and external collaborators to co-create successful and resilient category strategies. Enable cross-functional collaboration by bringing people together, encouraging open dialogue, and fostering positive engagement between departments and the category team. Guide stakeholders with confidence and care through consultative processes that reflect genuine service needs and support sustainable, long-term outcomes. Champion operational excellence by ensuring sourcing and procurement activities are clear, consistent, and aligned with agreed supplier lists and buying channels. Support supplier success and sustainability by nurturing supplier relationships, monitoring performance, and strengthening reliability across the supply chain. You have Extensive hands on procurement experience, with a strong track record of delivering detailed category management activity in comparable sectors. Proven capability managing complex and challenging categories, with CIPS qualification preferred, but not essential. Strong commercial and legal insight, including a solid understanding of UK and EU procurement legislation and statutory compliance. Collaborative leadership skills, with the ability to influence, inspire, and bring cross functional teams and suppliers together. Confidence using data and systems such as Oracle and Jaggaer to inform decisions, improve outcomes, and strengthen supply chains. About SSE SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our Procurement & Commercial teams help us get the best service and value from partners, while ensuring suppliers meet compliance, contractual and business obligations. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
You've built it, scaled it, and learned the hard lessons. Now it's time to use that experience to help others do the same - without the guesswork. Behind every successful SME is a founder facing complex decisions, constant pressure and the challenge of leading growth without losing clarity or control. We exist to support those founders, and we're now seeking an exceptional Business Coach to join us in helping ambitious entrepreneurs build high-performing businesses that deliver both commercial success and personal freedom. This is an opportunity to coach at the sharp end of SME growth. As a Business Coach, you'll work alongside ambitious founders of established businesses, using proven frameworks, commercial insight and trusted advisory skills to help them scale with confidence - while building your own rewarding coaching practice within a respected, results-driven partnership. If you've got the playbook and are ready to share it with some amazing businesses, we'd love to hear from you. We are particularly keen to hear from tech sector subject-matter experts who have founded, grown or exited a Tech/Software business. Ready to make a difference? The Opportunity at a Glance: Business Coach Employment or Self-Employed Associate Hybrid (UK-wide) OTE £75,000-£100,000+ Who we are: We are a trusted coaching partner to established, scaling founder-led businesses. We help founders and leadership teams align their personal and business goals, build high-performing teams, and achieve sustainable financial freedom through proven frameworks and practical, commercially-minded coaching. With a portfolio of 65+ active clients across diverse sectors, from design, architecture and creative studios to professional services, technology and high-end manufacturing, HCP has earned a reputation for results-driven coaching that blends structure, psychology and commercial strategy. Our clients are typically founder-led SMEs with £1m-£10m turnover, 2-50 employees, and clear ambitions for growth, scale or exit. Our coaches are a team of highly experienced and skilled professionals from a range of industry backgrounds, supporting our Founders as their business coach and trusted advisor The Opportunity We are now seeking exceptional Business Coaches to join our growing partnership. This opportunity suits experienced coaches and exited founders who want to use their business acumen, leadership experience and interpersonal skill to make a measurable impact in other entrepreneurs' success stories. As an HCP Coach, you will work directly with founders of established SMEs, guiding them to build stronger, more valuable businesses through clarity of strategy, disciplined execution and personal development as leaders. You will combine independence with the backing of a proven partnership. Our frameworks, methodology, brand reputation and client community give you a strong foundation for success, while you actively develop and grow your own client base. What you'll do • Coach and advise founders to set and achieve commercial, operational and personal goals • Deliver regular one-to-one coaching sessions (usually fortnightly) using HCP's structured approach • Build your own portfolio of up to 15 clients through both referred and self-generated leads • Participate in HCP community events, growth workshops and peer development sessions • Contribute to the continued growth and reputation of the partnership What you'll bring • Proven experience as a business coach or as an exited founder / senior leader with deep commercial understanding. • Strong emotional intelligence and interpersonal skill, able to build trust quickly with ambitious founders. • Strategic and analytical mindset with an ability to simplify complex challenges. • A structured yet flexible coaching style, confident using proven frameworks, comfortable challenging founders constructively, and commercially fluent in how strategy, people, operations and finance interconnect within a growing business. • Financial acumen: confident interpreting performance data, P&L and cashflow, helping founders make decisions grounded in both numbers and behaviour. • Commercial drive and ownership for business development. • A values-led approach aligned with HCP's reputation for high integrity, professionalism and genuine partnership. Training & Development All new coaches complete a structured onboarding and development pathway combining in-person training, digital resources and ongoing peer-support. Values & Ethos • HCP operates with a simple philosophy: we help founders achieve real results through clarity, integrity and action. • Our approach is commercially rigorous yet deeply human, balancing business growth with wellbeing and purpose. • We do not do hard-sell or formulaic coaching. Instead, we believe in honest conversations, evidence-based frameworks and long-term partnerships built on trust and measurable progress. Reward & Structure Coaches can choose employment or self-employed status. Earnings are based on a percentage of client fees circa £75,000-£100,000+ OTE. Top performers can earn significantly more. If you're ready to put your experience to work where it genuinely matters, helping ambitious founders build stronger, more valuable businesses, then this could be the most rewarding next chapter of your career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 05, 2026
Full time
You've built it, scaled it, and learned the hard lessons. Now it's time to use that experience to help others do the same - without the guesswork. Behind every successful SME is a founder facing complex decisions, constant pressure and the challenge of leading growth without losing clarity or control. We exist to support those founders, and we're now seeking an exceptional Business Coach to join us in helping ambitious entrepreneurs build high-performing businesses that deliver both commercial success and personal freedom. This is an opportunity to coach at the sharp end of SME growth. As a Business Coach, you'll work alongside ambitious founders of established businesses, using proven frameworks, commercial insight and trusted advisory skills to help them scale with confidence - while building your own rewarding coaching practice within a respected, results-driven partnership. If you've got the playbook and are ready to share it with some amazing businesses, we'd love to hear from you. We are particularly keen to hear from tech sector subject-matter experts who have founded, grown or exited a Tech/Software business. Ready to make a difference? The Opportunity at a Glance: Business Coach Employment or Self-Employed Associate Hybrid (UK-wide) OTE £75,000-£100,000+ Who we are: We are a trusted coaching partner to established, scaling founder-led businesses. We help founders and leadership teams align their personal and business goals, build high-performing teams, and achieve sustainable financial freedom through proven frameworks and practical, commercially-minded coaching. With a portfolio of 65+ active clients across diverse sectors, from design, architecture and creative studios to professional services, technology and high-end manufacturing, HCP has earned a reputation for results-driven coaching that blends structure, psychology and commercial strategy. Our clients are typically founder-led SMEs with £1m-£10m turnover, 2-50 employees, and clear ambitions for growth, scale or exit. Our coaches are a team of highly experienced and skilled professionals from a range of industry backgrounds, supporting our Founders as their business coach and trusted advisor The Opportunity We are now seeking exceptional Business Coaches to join our growing partnership. This opportunity suits experienced coaches and exited founders who want to use their business acumen, leadership experience and interpersonal skill to make a measurable impact in other entrepreneurs' success stories. As an HCP Coach, you will work directly with founders of established SMEs, guiding them to build stronger, more valuable businesses through clarity of strategy, disciplined execution and personal development as leaders. You will combine independence with the backing of a proven partnership. Our frameworks, methodology, brand reputation and client community give you a strong foundation for success, while you actively develop and grow your own client base. What you'll do • Coach and advise founders to set and achieve commercial, operational and personal goals • Deliver regular one-to-one coaching sessions (usually fortnightly) using HCP's structured approach • Build your own portfolio of up to 15 clients through both referred and self-generated leads • Participate in HCP community events, growth workshops and peer development sessions • Contribute to the continued growth and reputation of the partnership What you'll bring • Proven experience as a business coach or as an exited founder / senior leader with deep commercial understanding. • Strong emotional intelligence and interpersonal skill, able to build trust quickly with ambitious founders. • Strategic and analytical mindset with an ability to simplify complex challenges. • A structured yet flexible coaching style, confident using proven frameworks, comfortable challenging founders constructively, and commercially fluent in how strategy, people, operations and finance interconnect within a growing business. • Financial acumen: confident interpreting performance data, P&L and cashflow, helping founders make decisions grounded in both numbers and behaviour. • Commercial drive and ownership for business development. • A values-led approach aligned with HCP's reputation for high integrity, professionalism and genuine partnership. Training & Development All new coaches complete a structured onboarding and development pathway combining in-person training, digital resources and ongoing peer-support. Values & Ethos • HCP operates with a simple philosophy: we help founders achieve real results through clarity, integrity and action. • Our approach is commercially rigorous yet deeply human, balancing business growth with wellbeing and purpose. • We do not do hard-sell or formulaic coaching. Instead, we believe in honest conversations, evidence-based frameworks and long-term partnerships built on trust and measurable progress. Reward & Structure Coaches can choose employment or self-employed status. Earnings are based on a percentage of client fees circa £75,000-£100,000+ OTE. Top performers can earn significantly more. If you're ready to put your experience to work where it genuinely matters, helping ambitious founders build stronger, more valuable businesses, then this could be the most rewarding next chapter of your career. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title: Project Finance Analyst Location: Rochester Salary: Up to £33,000 dependent on experience What you'll be doing: Financially managing a suite of projects and complete reporting requirements for those projects Working with key stakeholders and supporting line leaders in the preparation and completion of financial forecasts Provide strong financial control , insightful reporting, and work closely with project teams to deliver financial commitments Partnering with the Project teams to understand and analyse budgets and variances, and to challenge the assumptions made to identify financial risks and opportunities Preparing of financial reporting by pulling and validating data from a variety of sources Ensuring projects are fully compliant with the BAE Systems Operational Framework and Finance Policies Manual to satisfy all Internal Control requirements Proactively seeking to improve local processes and working practices to drive efficiencies across the team and wider business Working with stakeholders to produce 1 year and 5-year forecasts for the business key financial metrics Your skills and experiences: Experience or education in Accounting or Finance Strong analysis skills and experience Experience of business partnering and communication with multiple stakeholders Strong user of Excel to include Pivot Tables, VLOOKUPs Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Project Finance team The Project Finance team offers a supportive environment focused on continuous learning and professional development, including support for further qualifications, after the qualifying period. Through their work, the team develops strong commercial finance capability, builds the confidence to influence stakeholders, and plays a meaningful role in shaping financial decision -making within the division. The team consists of six highly motivated, energetic, and collaborative professionals who value teamwork and shared accountability. Reporting to the Finance Manager , the team works closely with a wide range of stakeholders across the division, building strong relationships with Project teams and contributing to a variety of initiatives Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Do you excel at building strong relationships and perhaps have experience within a membership or professional body? Looking for a Relationship Manager role with strategic influence and nationwide reach? TPP is partnering with a membership organisation to recruit a proactive Relationship Manager who will lead on building relationships with key stakeholders and grow partnerships. The role Develop and deliver the strategy for engaging senior leaders across organisations Build a strong national network and increase uptake of training, services and membership benefits Grow income through partnership development, sponsorship opportunities and bespoke proposals Collaborate with marketing, events, policy and finance teams to deliver high quality outcomes Represent the organisation at meetings and events (occasional travel required) What you ll bring Experience in relationship management, stakeholder engagement or business development Confident working with senior stakeholders Strong communication, organisation and influencing skills Ability to spot opportunities, prioritise effectively and drive results Experience within a membership or professional body is highly advantageous Why apply? Competitive salary + great benefits Flexible hybrid working. 3 days in the office during probation. After probation 2 days a week in the office. Supportive, inclusive culture with development opportunities A role with real strategic impact Apply now If this Relationship Manager role sounds like your next step, don t delay. Get in touch or apply today. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Feb 04, 2026
Full time
Do you excel at building strong relationships and perhaps have experience within a membership or professional body? Looking for a Relationship Manager role with strategic influence and nationwide reach? TPP is partnering with a membership organisation to recruit a proactive Relationship Manager who will lead on building relationships with key stakeholders and grow partnerships. The role Develop and deliver the strategy for engaging senior leaders across organisations Build a strong national network and increase uptake of training, services and membership benefits Grow income through partnership development, sponsorship opportunities and bespoke proposals Collaborate with marketing, events, policy and finance teams to deliver high quality outcomes Represent the organisation at meetings and events (occasional travel required) What you ll bring Experience in relationship management, stakeholder engagement or business development Confident working with senior stakeholders Strong communication, organisation and influencing skills Ability to spot opportunities, prioritise effectively and drive results Experience within a membership or professional body is highly advantageous Why apply? Competitive salary + great benefits Flexible hybrid working. 3 days in the office during probation. After probation 2 days a week in the office. Supportive, inclusive culture with development opportunities A role with real strategic impact Apply now If this Relationship Manager role sounds like your next step, don t delay. Get in touch or apply today. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
CSSC Sports and Leisure
High Wycombe, Buckinghamshire
People and Culture Manager Salary: £40,000 - £42,000 Location: Onsite/Hybrid (minimum Tues-Thurs in the office based in High Wycombe Buckinghamshire) Reports to: Head of People and Culture Line management: HR Coordinator About CSSC; With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it's an exciting time to be part of building our next chapter. About the role We're looking for an experienced, hands-on People and Culture Manager to oversee day-to-day HR operations and provide trusted support to managers across the organisation. You'll have overall responsibility for recruitment, employee relations, payroll oversight and HR policy, while leading and developing a People Coordinator who will support with administration, data and first-line queries. Key responsibilities Leadership & HR operations Take overall responsibility for the delivery of day-to-day HR services across the organisation. Line manage, coach and develop the People Coordinator. Ensure HR processes are efficient, consistent and compliant. Employee relations Act as the escalation point for ER matters including performance, absence, grievance and disciplinary cases. Support and coach managers on people issues, ensuring fair and consistent practice. Oversee the People Coordinator handling first-line queries and low risk ER tasks. Recruitment & onboarding Lead end to end recruitment for vacancies across the business. Partner with hiring managers to define roles, adverts and interview processes. Oversee onboarding to ensure a positive new starter experience, supported by the People Coordinator. Payroll & benefits Oversee monthly payroll and pension processes ensuring accuracy and deadlines are met. Work closely with Finance and the HR Coordinator on submissions and changes. Support review and administration of benefits. Policies, systems & compliance Maintain and update HR policies in line with employment legislation. Ensure GDPR and confidentiality standards are met. Oversee HR data quality and reporting (with delivery handled by the HR Coordinator). Culture, engagement & development Support initiatives that build engagement, wellbeing and retention. Coordinate learning and development priorities with managers. Contribute to workforce planning and organisational change projects. Equity, Diversity and Inclusion Lead and coordinate the organisation's approach to EDI (equity, diversity and inclusion) Ensure HR policies and practices support fair, inclusive and non-discriminatory outcomes Work with leaders and managers to promote inclusive behaviours and challenge bias Monitor EDI data and trends and report insights Skills & experience Strong HR generalist background, ideally in a similar role. Confident managing ER cases and coaching managers. Experience leading or mentoring others Good understanding of UK employment law Comfortable balancing hands on work with strategic input. Excellent interpersonal, organisational and problem solving skills. CIPD Level 5 or equivalent experience. CSSC is an Equal Opportunities Employer The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.
Feb 04, 2026
Full time
People and Culture Manager Salary: £40,000 - £42,000 Location: Onsite/Hybrid (minimum Tues-Thurs in the office based in High Wycombe Buckinghamshire) Reports to: Head of People and Culture Line management: HR Coordinator About CSSC; With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it's an exciting time to be part of building our next chapter. About the role We're looking for an experienced, hands-on People and Culture Manager to oversee day-to-day HR operations and provide trusted support to managers across the organisation. You'll have overall responsibility for recruitment, employee relations, payroll oversight and HR policy, while leading and developing a People Coordinator who will support with administration, data and first-line queries. Key responsibilities Leadership & HR operations Take overall responsibility for the delivery of day-to-day HR services across the organisation. Line manage, coach and develop the People Coordinator. Ensure HR processes are efficient, consistent and compliant. Employee relations Act as the escalation point for ER matters including performance, absence, grievance and disciplinary cases. Support and coach managers on people issues, ensuring fair and consistent practice. Oversee the People Coordinator handling first-line queries and low risk ER tasks. Recruitment & onboarding Lead end to end recruitment for vacancies across the business. Partner with hiring managers to define roles, adverts and interview processes. Oversee onboarding to ensure a positive new starter experience, supported by the People Coordinator. Payroll & benefits Oversee monthly payroll and pension processes ensuring accuracy and deadlines are met. Work closely with Finance and the HR Coordinator on submissions and changes. Support review and administration of benefits. Policies, systems & compliance Maintain and update HR policies in line with employment legislation. Ensure GDPR and confidentiality standards are met. Oversee HR data quality and reporting (with delivery handled by the HR Coordinator). Culture, engagement & development Support initiatives that build engagement, wellbeing and retention. Coordinate learning and development priorities with managers. Contribute to workforce planning and organisational change projects. Equity, Diversity and Inclusion Lead and coordinate the organisation's approach to EDI (equity, diversity and inclusion) Ensure HR policies and practices support fair, inclusive and non-discriminatory outcomes Work with leaders and managers to promote inclusive behaviours and challenge bias Monitor EDI data and trends and report insights Skills & experience Strong HR generalist background, ideally in a similar role. Confident managing ER cases and coaching managers. Experience leading or mentoring others Good understanding of UK employment law Comfortable balancing hands on work with strategic input. Excellent interpersonal, organisational and problem solving skills. CIPD Level 5 or equivalent experience. CSSC is an Equal Opportunities Employer The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.
Finance Business Partner Location: Gateshead, NE8 1NS Salary: £40,000 - £46,000 Dependent on experience Hours Per Week: 35 Closing Date: 5 th February 2026 Join the company - Where Every Role Adds Up to a Life Well Lived They're now looking for a Finance Business Partner to join their friendly and dedicated Finance Team. If you're organised, proactive, and passionate about people, this is your chance to help shape a workforce that truly cares. Please note this role does not qualify for visa sponsorship. They're more than a disability charity-they're a community of passionate professionals committed to enabling children, young people, and adults to live full, flourishing lives. Guided by their core values- Open, Enabling, Inclusive, and Courageous -they deliver personalised care and support that makes a real difference. Please note they reserve the right to close this advert before the expiry date if the right candidate is appointed. What You'll Be Doing The Finance Business Partner works closely with the business to support the organisation by providing relevant financial information and adds value using financial analysis. Analysis includes preparation of monthly management accounts, annual budgeting, reforecasting and ad hoc analysis as required. This work provides support in decision-making across the business and provides reports as necessary to Senior Managers, Directors and the Board. You will be working on a hybrid basis and must be able to get to their Head Office in Gateshead. supporting budget holders to understand and improve financial performance, income reconciliations, reviewing and reconciling restricted funds. What They're Looking For They welcome applications from individuals who: Are detail-oriented and thrive in a fast-paced environment. Have excellent communication and organisational skills. CCAB Qualified or equivalent. A proven record of providing commercial support. Good excel skills. Charity or Care Sector experience. Why Work With Them? They believe their people are their greatest asset. That's why they offer: Recognition & Rewards: Be nominated for a recognition letter or a gift voucher (up to £50) for going above and beyond. Training & Development: Access to an excellent training package to support your growth. Generous Leave: 25 days annual leave + 8 bank holidays (rising to 28 days after 5 years). Pension Scheme Employee Assistance Programme: Supporting your wellbeing, whenever you need it. Their Commitment They are the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Feb 04, 2026
Full time
Finance Business Partner Location: Gateshead, NE8 1NS Salary: £40,000 - £46,000 Dependent on experience Hours Per Week: 35 Closing Date: 5 th February 2026 Join the company - Where Every Role Adds Up to a Life Well Lived They're now looking for a Finance Business Partner to join their friendly and dedicated Finance Team. If you're organised, proactive, and passionate about people, this is your chance to help shape a workforce that truly cares. Please note this role does not qualify for visa sponsorship. They're more than a disability charity-they're a community of passionate professionals committed to enabling children, young people, and adults to live full, flourishing lives. Guided by their core values- Open, Enabling, Inclusive, and Courageous -they deliver personalised care and support that makes a real difference. Please note they reserve the right to close this advert before the expiry date if the right candidate is appointed. What You'll Be Doing The Finance Business Partner works closely with the business to support the organisation by providing relevant financial information and adds value using financial analysis. Analysis includes preparation of monthly management accounts, annual budgeting, reforecasting and ad hoc analysis as required. This work provides support in decision-making across the business and provides reports as necessary to Senior Managers, Directors and the Board. You will be working on a hybrid basis and must be able to get to their Head Office in Gateshead. supporting budget holders to understand and improve financial performance, income reconciliations, reviewing and reconciling restricted funds. What They're Looking For They welcome applications from individuals who: Are detail-oriented and thrive in a fast-paced environment. Have excellent communication and organisational skills. CCAB Qualified or equivalent. A proven record of providing commercial support. Good excel skills. Charity or Care Sector experience. Why Work With Them? They believe their people are their greatest asset. That's why they offer: Recognition & Rewards: Be nominated for a recognition letter or a gift voucher (up to £50) for going above and beyond. Training & Development: Access to an excellent training package to support your growth. Generous Leave: 25 days annual leave + 8 bank holidays (rising to 28 days after 5 years). Pension Scheme Employee Assistance Programme: Supporting your wellbeing, whenever you need it. Their Commitment They are the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
A great opportunity has arisen for a Senior Group Finance Manager to join a fast-paced, entrepreneurial company based in Maidenhead. This role offers excellent progression opportunities within a fast-paced environment. Responsibilities: Support preparation of consolidated monthly management accounts and Board reporting packs. Assist with statutory accounts preparation, working with external auditors. Maintain internal controls and compliance frameworks across the Group. Support CFO in preparation of budgets, forecasts and cash flow models. Provide insightful variance analysis to drive performance and accountability across the portfolio. Assist in financial modelling for new investments and business cases. Take responsibility for day-to-day operational finance tasks where needed, ensuring smooth functioning of selected businesses within the portfolio. Build strong working relationships with outsourced finance teams and business unit leaders. Proactively identify process improvements and implement best practice across finance. Provide ad hoc analysis and decision support to the CFO and leadership team. Requirements: Qualified ACA / ACCA / CIMA with 3-5 years post qualified experience. Strong foundation in accounting, audit, or financial reporting. Some exposure to FP&A, management reporting or business partnering is desirable. Experience liaising with outsourced service providers or multiple stakeholders advantageous. Strong Excel and financial modelling capability. Excellent communication skills, able to explain financial matters clearly to non-finance stakeholders. Proactive, solutions-driven, with the ability to work independently and take ownership. Organised and adaptable, comfortable working across diverse business activities. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Feb 04, 2026
Full time
A great opportunity has arisen for a Senior Group Finance Manager to join a fast-paced, entrepreneurial company based in Maidenhead. This role offers excellent progression opportunities within a fast-paced environment. Responsibilities: Support preparation of consolidated monthly management accounts and Board reporting packs. Assist with statutory accounts preparation, working with external auditors. Maintain internal controls and compliance frameworks across the Group. Support CFO in preparation of budgets, forecasts and cash flow models. Provide insightful variance analysis to drive performance and accountability across the portfolio. Assist in financial modelling for new investments and business cases. Take responsibility for day-to-day operational finance tasks where needed, ensuring smooth functioning of selected businesses within the portfolio. Build strong working relationships with outsourced finance teams and business unit leaders. Proactively identify process improvements and implement best practice across finance. Provide ad hoc analysis and decision support to the CFO and leadership team. Requirements: Qualified ACA / ACCA / CIMA with 3-5 years post qualified experience. Strong foundation in accounting, audit, or financial reporting. Some exposure to FP&A, management reporting or business partnering is desirable. Experience liaising with outsourced service providers or multiple stakeholders advantageous. Strong Excel and financial modelling capability. Excellent communication skills, able to explain financial matters clearly to non-finance stakeholders. Proactive, solutions-driven, with the ability to work independently and take ownership. Organised and adaptable, comfortable working across diverse business activities. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
About The Role: We are partnering with a respected architecture and design practice to find a friendly, proactive Front of House Coordinator to join their London studio. This is a key role at the heart of the practice, overseeing the front desk, supporting daily operations, and contributing to a warm, organised, and efficient studio environment. Working closely with the EA and wider team, you will greet visitors, coordinate meeting rooms, manage office logistics, and provide essential administrative support across the business. This role would suit someone who brings confidence, positivity, and a naturally helpful approach to everything they do. The studio has a genuinely collaborative and people-centred culture, known for its respectful work-life balance, low staff turnover, and supportive environment. They operate with trust and flexibility, encouraging everyone to bring their personality and enthusiasm to the workplace. This is an excellent opportunity for someone seeking to grow within a welcoming and professional creative team. Key Responsibilities: Welcome visitors, manage calls, and ensure a polished and friendly front-of-house experience Oversee meeting room bookings and prepare spaces for internal and external meetings Manage incoming and outgoing post, deliveries, couriers, taxis, and ad-hoc errands Order office supplies and support wider studio logistics Assist with travel bookings and coordination Support the EA, HR, marketing, and finance teams with ad-hoc tasks Help coordinate internal events and contribute to the smooth running of studio life Key Skills / Requirements: 3-5 years' experience in a customer-facing or administrative role Confident communicator with a warm, professional manner Highly organised with excellent time-management skills Proactive, dependable, and able to handle multiple priorities Strong team player with a positive, "can-do" attitude Proficient in Microsoft Office Interest in architecture and design is welcome but not essential To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Feb 04, 2026
Full time
About The Role: We are partnering with a respected architecture and design practice to find a friendly, proactive Front of House Coordinator to join their London studio. This is a key role at the heart of the practice, overseeing the front desk, supporting daily operations, and contributing to a warm, organised, and efficient studio environment. Working closely with the EA and wider team, you will greet visitors, coordinate meeting rooms, manage office logistics, and provide essential administrative support across the business. This role would suit someone who brings confidence, positivity, and a naturally helpful approach to everything they do. The studio has a genuinely collaborative and people-centred culture, known for its respectful work-life balance, low staff turnover, and supportive environment. They operate with trust and flexibility, encouraging everyone to bring their personality and enthusiasm to the workplace. This is an excellent opportunity for someone seeking to grow within a welcoming and professional creative team. Key Responsibilities: Welcome visitors, manage calls, and ensure a polished and friendly front-of-house experience Oversee meeting room bookings and prepare spaces for internal and external meetings Manage incoming and outgoing post, deliveries, couriers, taxis, and ad-hoc errands Order office supplies and support wider studio logistics Assist with travel bookings and coordination Support the EA, HR, marketing, and finance teams with ad-hoc tasks Help coordinate internal events and contribute to the smooth running of studio life Key Skills / Requirements: 3-5 years' experience in a customer-facing or administrative role Confident communicator with a warm, professional manner Highly organised with excellent time-management skills Proactive, dependable, and able to handle multiple priorities Strong team player with a positive, "can-do" attitude Proficient in Microsoft Office Interest in architecture and design is welcome but not essential To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Payroll Administrator Prestige Recruitment Specialists 24-30 hours per week (to be discussed) 26,000 pro rata ( 26,500 pro rata from April 2026) Rising to 27,000 pro rata after successful 6-month probation Prestige Recruitment Specialists are a well-established, award-winning recruitment business with a strong reputation for building long-term partnerships. Due to continued growth, we are looking for a detail-focused and organised Payroll Administrator to support the smooth running of our payroll operations. This role is ideal for someone who enjoys working with numbers, maintaining accuracy, and being a key part of a supportive, family-feel environment. The Role As a Payroll Administrator, you will: Assist in processing end-to-end weekly payroll for agency workers Ensure payroll accuracy and compliance with UK legislation Process payments, pensions, and statutory deductions (PAYE, NI, SSP, SMP, SPP) Maintain and update payroll records, ensuring data integrity Respond to payroll queries from employees in a professional and timely manner Work closely with the finance team to support payroll reconciliation and reporting Support payroll system improvements and process efficiencies Stay up to date with payroll legislation and compliance requirements About You Strong verbal and written communication skills Friendly and approachable manner with a customer-service mindset Excellent attention to detail and accuracy Understanding of GDPR and handling sensitive data Knowledge of UK payroll legislation and statutory requirements Proficient in Microsoft Office (Word, Excel, Outlook) Experience with accounting/payroll systems such as Sage 50 (desirable) Strong organisational skills with the ability to prioritise workload Problem-solving ability and confidence working independently What We Offer 26,000 pro rata salary Salary review after successful completion of 6-month probation Life insurance Subsidised gym membership Paid volunteering days Comprehensive training and ongoing development Clear career progression opportunities Regular company events and socials A supportive, family-feel environment within an award-winning recruitment business Why Join Prestige Recruitment Specialists? You'll be joining a business that values its people, invests in development, and recognises success. This is a great opportunity to build a long-term career within recruitment and business development. If you would like to apply for the above role, please send your cv to (url removed)
Feb 04, 2026
Full time
Payroll Administrator Prestige Recruitment Specialists 24-30 hours per week (to be discussed) 26,000 pro rata ( 26,500 pro rata from April 2026) Rising to 27,000 pro rata after successful 6-month probation Prestige Recruitment Specialists are a well-established, award-winning recruitment business with a strong reputation for building long-term partnerships. Due to continued growth, we are looking for a detail-focused and organised Payroll Administrator to support the smooth running of our payroll operations. This role is ideal for someone who enjoys working with numbers, maintaining accuracy, and being a key part of a supportive, family-feel environment. The Role As a Payroll Administrator, you will: Assist in processing end-to-end weekly payroll for agency workers Ensure payroll accuracy and compliance with UK legislation Process payments, pensions, and statutory deductions (PAYE, NI, SSP, SMP, SPP) Maintain and update payroll records, ensuring data integrity Respond to payroll queries from employees in a professional and timely manner Work closely with the finance team to support payroll reconciliation and reporting Support payroll system improvements and process efficiencies Stay up to date with payroll legislation and compliance requirements About You Strong verbal and written communication skills Friendly and approachable manner with a customer-service mindset Excellent attention to detail and accuracy Understanding of GDPR and handling sensitive data Knowledge of UK payroll legislation and statutory requirements Proficient in Microsoft Office (Word, Excel, Outlook) Experience with accounting/payroll systems such as Sage 50 (desirable) Strong organisational skills with the ability to prioritise workload Problem-solving ability and confidence working independently What We Offer 26,000 pro rata salary Salary review after successful completion of 6-month probation Life insurance Subsidised gym membership Paid volunteering days Comprehensive training and ongoing development Clear career progression opportunities Regular company events and socials A supportive, family-feel environment within an award-winning recruitment business Why Join Prestige Recruitment Specialists? You'll be joining a business that values its people, invests in development, and recognises success. This is a great opportunity to build a long-term career within recruitment and business development. If you would like to apply for the above role, please send your cv to (url removed)
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
Feb 04, 2026
Full time
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
Job Title: Office Manager Location: Ancoats Urban Village, Manchester - Onsite Salary: 29K - 32K per annum dependent on experience Job Type: Full time, Permanent Working Hours: Monday to Friday 35 hours pw Slade & Cooper is a leader in their field and has been providing accountancy and related services for over 40 years, specialising in working with charities, co-operatives, registered social housing providers and other social enterprises. The company's aim is to serve and support those who are involved in positive social change. About The Role: Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice, we use Senta, a Cloud-based software system. Although it is not essential to have used this software, knowledge and experience of this or a similar tool would be preferred. The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service, and value for money, it is essential that all staff share a common approach. All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role. The successful candidate will be responsible for: Overseeing the running of the office ensuring the environment, equipment and systems enable the smooth running of the Practice. Director and Team support - day to day administrative support and workflow management. Customer Care - assisting team liaising with and supporting our customers. Credit Control - Maintaining the practice accounting records including banking of cheques, data entry onto QuickBooks Online and monthly reconciliation of the practice bank account and invoicing. Health and Safety - manage the health and safety including fire regulations for the office. Ensure compliance with regulations, data protection, and internal quality standards. Develop and maintain office systems including HR administration, holiday tracking, and practice records. Arrange office events, training, and lunches. The Ideal Candidate: A 'completer/finisher', with excellent organisation and planning skills, plus: A business or administration management qualification. A minimum of 2 years previous and relevant experience, including sales, purchasing, and reconciliation work Experience with CRM systems, and able to manage upgrades and migration. Knowledge and experience of managing Health & Safety in an office environment Proficient with Word, Excel with the ability to learn and maintain different databases. Ability to work under pressure and prioritise activities using their own initiative. A friendly and approachable character with experience of being customer facing. Strong numerical reasoning and an eye for detail. Benefits: Employee Assistance Programme (access to counselling) Health Cash Plan (cash back on qualifying medical costs) 25 days annual leave (plus BHs) If you're ready to take on an exciting challenge and join a team in a supportive, collaborative team focused on innovation and patient outcomes and enjoy a varied, rewarding field role where no two days are the same, please click the APPLY button to send your CV in for immediate consideration. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience of: Office Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, may also be considered for this role.
Feb 04, 2026
Full time
Job Title: Office Manager Location: Ancoats Urban Village, Manchester - Onsite Salary: 29K - 32K per annum dependent on experience Job Type: Full time, Permanent Working Hours: Monday to Friday 35 hours pw Slade & Cooper is a leader in their field and has been providing accountancy and related services for over 40 years, specialising in working with charities, co-operatives, registered social housing providers and other social enterprises. The company's aim is to serve and support those who are involved in positive social change. About The Role: Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice, we use Senta, a Cloud-based software system. Although it is not essential to have used this software, knowledge and experience of this or a similar tool would be preferred. The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service, and value for money, it is essential that all staff share a common approach. All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role. The successful candidate will be responsible for: Overseeing the running of the office ensuring the environment, equipment and systems enable the smooth running of the Practice. Director and Team support - day to day administrative support and workflow management. Customer Care - assisting team liaising with and supporting our customers. Credit Control - Maintaining the practice accounting records including banking of cheques, data entry onto QuickBooks Online and monthly reconciliation of the practice bank account and invoicing. Health and Safety - manage the health and safety including fire regulations for the office. Ensure compliance with regulations, data protection, and internal quality standards. Develop and maintain office systems including HR administration, holiday tracking, and practice records. Arrange office events, training, and lunches. The Ideal Candidate: A 'completer/finisher', with excellent organisation and planning skills, plus: A business or administration management qualification. A minimum of 2 years previous and relevant experience, including sales, purchasing, and reconciliation work Experience with CRM systems, and able to manage upgrades and migration. Knowledge and experience of managing Health & Safety in an office environment Proficient with Word, Excel with the ability to learn and maintain different databases. Ability to work under pressure and prioritise activities using their own initiative. A friendly and approachable character with experience of being customer facing. Strong numerical reasoning and an eye for detail. Benefits: Employee Assistance Programme (access to counselling) Health Cash Plan (cash back on qualifying medical costs) 25 days annual leave (plus BHs) If you're ready to take on an exciting challenge and join a team in a supportive, collaborative team focused on innovation and patient outcomes and enjoy a varied, rewarding field role where no two days are the same, please click the APPLY button to send your CV in for immediate consideration. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience of: Office Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, may also be considered for this role.
We have a fantastic opportunity for a Sales Administrator to join a successful manufacturing company. Which is a well-established and respected supplier within a niche industry, known for delivering high-quality materials and excellent customer service. This role offers the chance to become part of a friendly, supportive team, providing essential administrative support to the sales function and helping to ensure smooth and efficient customer experience. It's an ideal opportunity for an organised and detail-focused individual looking to develop their career within a growing and reputable business. Job Description: As the Sales Administrator you will be Answering incoming calls and dealing with customer enquiries Accurately inputting orders onto the system As the Sales Administrator you will be chasing order progress and liaising with internal departments As the Sales Administrator you will be preparing and providing quotations Responding to general emails in a timely and professional manner Serving customers in the showroom and providing product information Candidate Requirements: Good written grammar and a high level of accuracy Previous experience in a sales administration or similar role Experience handling emails in a professional business environment High attention to detail Excellent verbal and written communication This role is commutable from: Stoke on Trent, Newcastle under Lyme, Stone, Keele, Trentham, Congleton This role would suit candidates with the following experience: Sales Administrator, Customer Administrator, order processor Hours: Monday Thursday, 8:30 am - 5:00 pm, Friday 8:30 am 4:00 pm Salary: £27,276 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Feb 04, 2026
Full time
We have a fantastic opportunity for a Sales Administrator to join a successful manufacturing company. Which is a well-established and respected supplier within a niche industry, known for delivering high-quality materials and excellent customer service. This role offers the chance to become part of a friendly, supportive team, providing essential administrative support to the sales function and helping to ensure smooth and efficient customer experience. It's an ideal opportunity for an organised and detail-focused individual looking to develop their career within a growing and reputable business. Job Description: As the Sales Administrator you will be Answering incoming calls and dealing with customer enquiries Accurately inputting orders onto the system As the Sales Administrator you will be chasing order progress and liaising with internal departments As the Sales Administrator you will be preparing and providing quotations Responding to general emails in a timely and professional manner Serving customers in the showroom and providing product information Candidate Requirements: Good written grammar and a high level of accuracy Previous experience in a sales administration or similar role Experience handling emails in a professional business environment High attention to detail Excellent verbal and written communication This role is commutable from: Stoke on Trent, Newcastle under Lyme, Stone, Keele, Trentham, Congleton This role would suit candidates with the following experience: Sales Administrator, Customer Administrator, order processor Hours: Monday Thursday, 8:30 am - 5:00 pm, Friday 8:30 am 4:00 pm Salary: £27,276 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
We're now working on a fantastic PA position for a very prestigious and well-renowned company based in Hemel Hempstead, this will be on a temporary basis for at least the next 6+ weeks on a cover basis. In this role, you'd be working in quite a traditional styled PA position and working closely with the company CEO. This role is going to suit someone with the ability to work as a traditional PA who is suited to helping coordinate the diary of not only the CEO but also another senior director, as well as supporting with communications and various administrative tasks. On top of this, because of the nature of the business, role and level of the people you'll be working with, it is essential that whoever goes into this role is able to prove and demonstrate they can work with great discretion, confidentiality and be a trusted ally. We are ideally looking for someone that is able to commit to between 30 and 37.5 hours and working either 4 or 5 days a week, these days/hours will need to be working in the Maylands based offices to be closely situated with the CEO and team. As this is a temporary position, you'd be paid weekly every Friday and this will be paying a day rate of 150 + holiday accrual, which can be broken down into an hourly rate if you were to work an unorthodox pattern. What do we need from you: A traditional PA/EA Available to start in January, the sooner the better! Someone able to show and prove great levels of discretion and confidentiality A fantastic communicator Great administration skills and the ability to work to a high level in a fast-paced environment What to expect day-to-day (Please note you may not be asked or trained to get involved in all of the below duties): Managing diaries, scheduling appointments, and coordinating meetings both F2F and on Teams for CEO and wider team. Ensuring confidential and sensitive information is secure at all times. Handling incoming correspondence, including emails, Teams messages, phone calls, and letters, and responding or redirecting as appropriate. Maintaining comprehensive filing systems, both electronic and paper-based. Liaising with internal and external stakeholders to ensure seamless communication. Acts as secretary to meetings, preparing agendas and minutes of the meeting. Send information to external partners on escalated complaints and supports process. Manages the day-to-day relationship with the company legal team. We're now exclusively partnering with this company on the role and going to be looking to speak with candidates and set up interviews to take place as soon as possible - Apply and get in touch with Bobby for more information. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
Feb 04, 2026
Contractor
We're now working on a fantastic PA position for a very prestigious and well-renowned company based in Hemel Hempstead, this will be on a temporary basis for at least the next 6+ weeks on a cover basis. In this role, you'd be working in quite a traditional styled PA position and working closely with the company CEO. This role is going to suit someone with the ability to work as a traditional PA who is suited to helping coordinate the diary of not only the CEO but also another senior director, as well as supporting with communications and various administrative tasks. On top of this, because of the nature of the business, role and level of the people you'll be working with, it is essential that whoever goes into this role is able to prove and demonstrate they can work with great discretion, confidentiality and be a trusted ally. We are ideally looking for someone that is able to commit to between 30 and 37.5 hours and working either 4 or 5 days a week, these days/hours will need to be working in the Maylands based offices to be closely situated with the CEO and team. As this is a temporary position, you'd be paid weekly every Friday and this will be paying a day rate of 150 + holiday accrual, which can be broken down into an hourly rate if you were to work an unorthodox pattern. What do we need from you: A traditional PA/EA Available to start in January, the sooner the better! Someone able to show and prove great levels of discretion and confidentiality A fantastic communicator Great administration skills and the ability to work to a high level in a fast-paced environment What to expect day-to-day (Please note you may not be asked or trained to get involved in all of the below duties): Managing diaries, scheduling appointments, and coordinating meetings both F2F and on Teams for CEO and wider team. Ensuring confidential and sensitive information is secure at all times. Handling incoming correspondence, including emails, Teams messages, phone calls, and letters, and responding or redirecting as appropriate. Maintaining comprehensive filing systems, both electronic and paper-based. Liaising with internal and external stakeholders to ensure seamless communication. Acts as secretary to meetings, preparing agendas and minutes of the meeting. Send information to external partners on escalated complaints and supports process. Manages the day-to-day relationship with the company legal team. We're now exclusively partnering with this company on the role and going to be looking to speak with candidates and set up interviews to take place as soon as possible - Apply and get in touch with Bobby for more information. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
A fantastic opportunity has arisen for an experienced Customer Service & Retention Advisor to join a busy and fast-paced beauty and skincare business. As the Senior Customer Service and Retention Advisor, you will play a key role in delivering exceptional customer experiences while driving retention and continuous improvement through collaboration and innovation. You will provide operational support, uphold process quality, and ensure the team maintains strong product and service knowledge to maximise positive customer outcomes. Job Description: As the Lead Customer Service and Retention Advisor, you will remain operationally active by handling customer calls, emails, and chats to maintain first-hand insight into customer experience Contribute to team performance metrics, achieving individual KPIs and retention targets Act as the first point of contact for day-to-day operational queries, escalating to the Customer Service Lead (CSL) when required As the Lead Customer Service & Retention Advisor you will play a key role in ensuring the retention toolkit is effective and drives the right customer behaviours Work closely with the CSL to ensure individual and team retention targets are consistently achieved, providing additional coaching and support to the team where required As the Lead Customer Service & Retentions Advisor you will own discount code management, including setup and expiry Collect and analyse customer, product, and competitor feedback as requested by CSL (e.g. Mention Me, complaints, compliments, and reviews). Provide clear, actionable insights to the team, CSL, and wider business to support product development and process/service improvements Support "voice of the customer" reporting across cross-functional projects and strategic discussions Deliver onboarding systems and "how-to" training for new starters, act as a training buddy through probation periods, and provide refresher training on processes and systems when requested to the existing team Support the team with initial complaint responses to help reduce the volume of escalated cases. Handle escalated calls and e-mails when needed Manage day-to-day tickets for AI review, as requested by the CSL, to support ongoing AI development within Customer Service Share operational responsibilities during periods of CSL absence Support the planning of Customer Service team events and recognition initiatives, working closely with the CSL to foster a positive team culture. Candidate Requirements: Experience in a customer focused role ideally within a contact centre environment Previous experience in sales, upselling, cross selling, product promotion, retentions or similar sales role is essential Excellent complaint management skills to ensure positive outcomes Experience with Microsoft Office and/ or Google Suite Previous experience of a senior/supervisory position in a customer service environment Strong computer skills Clear, effective and confident communication skills Excellent written and spoken English. Confident and clear telephone manner Ability to multitask and prioritise workload Excellent time management and administrative skills to deliver results Working in a fast paced environment This role is commutable from: Birmingham, Dudley, Halesowen, Coventry, Walsall, Wolverhampton, West Bromwich, Solihull, Bromsgrove, Tamworth This role would suit candidates with the following experience: Sales & Service, Customer Retention, Customer Sales, Retentions Advisor, Sales Advisor. Hours: Monday Thursday, 8:30 am - 5:00 pm, Friday 8:30 am 4:00 pm Salary: £27,276 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Feb 04, 2026
Contractor
A fantastic opportunity has arisen for an experienced Customer Service & Retention Advisor to join a busy and fast-paced beauty and skincare business. As the Senior Customer Service and Retention Advisor, you will play a key role in delivering exceptional customer experiences while driving retention and continuous improvement through collaboration and innovation. You will provide operational support, uphold process quality, and ensure the team maintains strong product and service knowledge to maximise positive customer outcomes. Job Description: As the Lead Customer Service and Retention Advisor, you will remain operationally active by handling customer calls, emails, and chats to maintain first-hand insight into customer experience Contribute to team performance metrics, achieving individual KPIs and retention targets Act as the first point of contact for day-to-day operational queries, escalating to the Customer Service Lead (CSL) when required As the Lead Customer Service & Retention Advisor you will play a key role in ensuring the retention toolkit is effective and drives the right customer behaviours Work closely with the CSL to ensure individual and team retention targets are consistently achieved, providing additional coaching and support to the team where required As the Lead Customer Service & Retentions Advisor you will own discount code management, including setup and expiry Collect and analyse customer, product, and competitor feedback as requested by CSL (e.g. Mention Me, complaints, compliments, and reviews). Provide clear, actionable insights to the team, CSL, and wider business to support product development and process/service improvements Support "voice of the customer" reporting across cross-functional projects and strategic discussions Deliver onboarding systems and "how-to" training for new starters, act as a training buddy through probation periods, and provide refresher training on processes and systems when requested to the existing team Support the team with initial complaint responses to help reduce the volume of escalated cases. Handle escalated calls and e-mails when needed Manage day-to-day tickets for AI review, as requested by the CSL, to support ongoing AI development within Customer Service Share operational responsibilities during periods of CSL absence Support the planning of Customer Service team events and recognition initiatives, working closely with the CSL to foster a positive team culture. Candidate Requirements: Experience in a customer focused role ideally within a contact centre environment Previous experience in sales, upselling, cross selling, product promotion, retentions or similar sales role is essential Excellent complaint management skills to ensure positive outcomes Experience with Microsoft Office and/ or Google Suite Previous experience of a senior/supervisory position in a customer service environment Strong computer skills Clear, effective and confident communication skills Excellent written and spoken English. Confident and clear telephone manner Ability to multitask and prioritise workload Excellent time management and administrative skills to deliver results Working in a fast paced environment This role is commutable from: Birmingham, Dudley, Halesowen, Coventry, Walsall, Wolverhampton, West Bromwich, Solihull, Bromsgrove, Tamworth This role would suit candidates with the following experience: Sales & Service, Customer Retention, Customer Sales, Retentions Advisor, Sales Advisor. Hours: Monday Thursday, 8:30 am - 5:00 pm, Friday 8:30 am 4:00 pm Salary: £27,276 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
