This role is based in London at our customer sites with occassional WFH and visit to our head office based in Harlow. About us We are an independent distribution business with a reliable and innovative approach to supplying milk, fruit, snacks, and chilled drinks to some of the most iconic buildings in London. We have over 25 years of industry experience and now employ over 45 staff based out of Harlow Essex. What makes us different is that we focus our service on customer requirements by ensuring that we provide the best possible delivery service to customers. The Role We are looking for a Key Account Manager to own a portfolio of key accounts, drive retention and upselling, and support new business growth across London. You will work closely with the Head of Sales, Account Managers, Customer Service, and Logistics teams, acting as a commercial ambassador for goodnus, our clients, and the brands we represent. This role is ideal for someone seeking responsibility, ownership, and long-term progression in a fast-growing business. Key Responsibilities Account Management & Retention: Manage key client accounts, build strong relationships, conduct regular reviews, and proactively protect revenue. Revenue Growth & Upselling: Increase account value through cross-selling and upselling, introduce new brands, and identify consolidation opportunities. New Business Support: Assist with proposals, site visits, trials, and smaller new business opportunities from lead to close. Client & Industry Engagement: Act as a brand ambassador, attend events, generate referrals, and network within the London workplace and flex office sectors. Internal Collaboration: Work with Customer Service, Operations, Logistics, and Finance to deliver excellent service and share market insights. Success Measures High client retention and satisfaction Consistent upsell and net revenue growth Strong adoption of new products and brands Contribution to company-wide growth targets Trusted partner to internal teams Skills & Experience Proven experience in B2B sales, account management, or business development Evidence of meeting or exceeding sales and revenue targets Strong relationship-building and communication skills Commercial awareness and confidence discussing pricing, margin, and value Highly organised, proactive, and able to manage multiple priorities Values & Motivation Motivated by long-term growth and building relationships Aligned with goodnus mission to simplify workplace supply, reduce waste, and champion better brands Takes pride in representing the business, our brands, and client experience What We Offer Competitive base salary plus commission Opportunity to champion innovative brands Access to some of London s most sought-after workplaces Autonomy, responsibility, and clear progression Supportive, ambitious, and commercially driven team
Feb 06, 2026
Full time
This role is based in London at our customer sites with occassional WFH and visit to our head office based in Harlow. About us We are an independent distribution business with a reliable and innovative approach to supplying milk, fruit, snacks, and chilled drinks to some of the most iconic buildings in London. We have over 25 years of industry experience and now employ over 45 staff based out of Harlow Essex. What makes us different is that we focus our service on customer requirements by ensuring that we provide the best possible delivery service to customers. The Role We are looking for a Key Account Manager to own a portfolio of key accounts, drive retention and upselling, and support new business growth across London. You will work closely with the Head of Sales, Account Managers, Customer Service, and Logistics teams, acting as a commercial ambassador for goodnus, our clients, and the brands we represent. This role is ideal for someone seeking responsibility, ownership, and long-term progression in a fast-growing business. Key Responsibilities Account Management & Retention: Manage key client accounts, build strong relationships, conduct regular reviews, and proactively protect revenue. Revenue Growth & Upselling: Increase account value through cross-selling and upselling, introduce new brands, and identify consolidation opportunities. New Business Support: Assist with proposals, site visits, trials, and smaller new business opportunities from lead to close. Client & Industry Engagement: Act as a brand ambassador, attend events, generate referrals, and network within the London workplace and flex office sectors. Internal Collaboration: Work with Customer Service, Operations, Logistics, and Finance to deliver excellent service and share market insights. Success Measures High client retention and satisfaction Consistent upsell and net revenue growth Strong adoption of new products and brands Contribution to company-wide growth targets Trusted partner to internal teams Skills & Experience Proven experience in B2B sales, account management, or business development Evidence of meeting or exceeding sales and revenue targets Strong relationship-building and communication skills Commercial awareness and confidence discussing pricing, margin, and value Highly organised, proactive, and able to manage multiple priorities Values & Motivation Motivated by long-term growth and building relationships Aligned with goodnus mission to simplify workplace supply, reduce waste, and champion better brands Takes pride in representing the business, our brands, and client experience What We Offer Competitive base salary plus commission Opportunity to champion innovative brands Access to some of London s most sought-after workplaces Autonomy, responsibility, and clear progression Supportive, ambitious, and commercially driven team
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Feb 06, 2026
Full time
About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The UK Marketing team sits within the EMEA Country Marketing function, part of the broader EMEA Marketing organisation. Together, we work closely with a wide network of internal and external stakeholders to deliver high-impact campaigns, events, and strategic initiatives across the region. Within the UK, the team is organised into three specialist areas: Institutional Marketing Investment Trusts Marketing Wealth Marketing Based in London, the team partners across product groups, client segments, and distribution channels to drive engagement and adoption of BlackRock's investment solutions. Note: This description reflects the role as part of the UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. Role and Impact This role sits within BlackRock's UK Wealth Marketing team, which serves a broad range of clients including asset managers, banks, wealth managers, financial advisers, digital wealth firms and end investors. Within this landscape, you will focus specifically on the independent financial adviser and wealth manager segment-one of our fastest-growing opportunities in the UK. You will play a central role in shaping and executing the go-to-market strategy for this segment, helping to scale our brand footprint and drive adoption of our core focus funds. Working closely with the Head of Wealth Marketing and the Adviser & Platform Sales team, you will deliver high-impact, insight-led marketing that builds deeper engagement, elevates conversations beyond product, and creates the conditions for sales without sales-using digital, content and campaigns to generate real commercial impact. Success in this role requires exceptional cross-functional partnership. You will collaborate with stakeholders across sales, product, corporate communications, digital marketing, and the wider EMEA and global marketing organisation to deliver cohesive, client-centric execution. You'll also represent the UK on key regional forums, ensuring the needs of the UK adviser market shape broader initiatives and that global best practices are effectively localised. Responsibilities Strengthen and support long-term partnerships Maintain and grow multi-year partnerships with key wealth managers and financial adviser distributors. Support new business pitches and partner engagement opportunities. Collaborate with the EMEA Strategic Partnership Marketing team to scale best-practice content and campaign ideas, ensuring effective UK localisation. Localise the partnership tiering model and develop a clear framework of deliverables to ensure consistent standards across partner relationships. Drive awareness and adoption of BlackRock's focus funds through high-impact events Lead the delivery of proprietary and sponsored third-party events, ensuring strong brand presence and strategic alignment. Partner closely with internal and external stakeholders to create seamless, engaging experiences that support commercial priorities. Extend the value of events by developing narratives and content that amplify impact beyond the day itself. Own post-event and campaign reporting, capturing insights to inform ongoing strategy and optimisation. Accelerate growth across key client segments Expand our practice management, financial education, and investment content library to enable deeper, more holistic sales conversations. Help drive "sales without sales" by building a scalable, self-serve content ecosystem on that supports clients throughout their decision journey. Represent the UK on the EMEA Wealth Taskforce, shaping cross-market strategy and initiatives while ensuring campaigns are effectively localised for the UK. Support our digital and website strategy Support UK site migration to the new CMS platform Build and localise campaign landing pages, adapting and scaling global initiatives for the UK market. Drive digital engagement through intuitive navigation smart content placement, and clear user journeys. Ensure all digital content aligns with strategic priorities, reinforces core messaging and delivers measurable business outcomes. Fulfil business and regulatory requirements Partner with research agencies and the Digital Marketing team to reimagine and customer journeys, enhancing content clarity, and driving better outcomes for end investors. Support our Consumer Duty obligations delivering regular research and reporting to the business and boards. Core Skills A collaborative team player with strong networking and stakeholder management skills. Detail-oriented, organised, and able to manage multiple projects independently. Appetite for a fast-paced environment where adaptability and problem-solving mindset is key. A confident communicator with strong analytical and conceptual skills. Minimum 4-5 years' experience in marketing, ideally within financial services. Qualifications Minimum 4-5 years' experience in marketing, ideally within financial services. Proven track record across digital channels, campaigns, and events. Experience liaising with senior stakeholders and managing external partners. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Feb 06, 2026
Full time
Location: Bristol, Edinburgh, Glasgow, London, Manchester Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Solution Architect role, you will partner with our clients to define impactful solutions and driving valued outcomes. The role is suited for those individuals with a strategic mindset, deep technical experience in ServiceNow, and a developed ability to communicate with our clients in order to design and deliver effective solutions. Features of your role include: Solution Delivery You will play a critical role across client delivery, working alongside solution architects providing technical expertise to identify, design and deliver ServiceNow solutions that support our clients' objectives Design targeted solutions in response to technical requirements across multiple ServiceNow modules, able to consider the implication of proposed solutions across operationality, maintainability, and user experience Cultivate and manage client relationships at a peer-to-peer level, building trust and collaborative working styles Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner Collaborate with business stakeholders to gather and analyse business requirements and translate those into ServiceNow solutions Lead solution design sessions and workshops with clear agendas and goals Uphold adherence to architecture and governance standards, to delivery robust, adaptable, and scalable solutions in accordance with ServiceNow best practice Develop high quality design and facilitation material/artefacts such as High-level architectures, low-level architecture, and workshop presentation material Deliver as part of a team responsible for ensuring that the project is delivered on time, within budget, and to the client's satisfaction Work with Business Analysts and Developers to deliver technical solutions in alignment to submitted requirements Demonstrate awareness of team management, specifically across an agile process and its ceremonies Able to manage workload of development teams based on individual members forecast capacity Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. Support in the development of proposals, supporting the creation of conceptual designs and identifying the right fit approach and solution for prospective clients Present in oral sales phases and credentialise Deloittes expertise Able to lead a team to create Demos, proof of concepts to support in the sales cycle Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: Provide guidance and support to team members across within program delivery and our op unit Mentor and coach team members to help them develop their skills and advance their careers. Able to play a key role in our ServiceNow business and its architectural practice to develop and grow our ServiceNow capability Contribute and/or sponsor the development of innovative market solution offerings based on the ServiceNow platform. Understand and contribute to the firm's commitment to creating a more inclusive environment. Develop eminence and collaborate with wider Enterprise Architectural communities Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated; bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience Comprehensive experience in the ServiceNow technical ecosystem working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM Proven track record working in ServiceNow programmes of work for large enterprises Experience with working on ServiceNow integrations using ServiceNow including REST/SOAP and ServiceNows product suite (Integration Hub, Workflow Data Fabric) Demonstrated ability to work in a fast paced, challenging, and varied environment Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types Demonstrate critical thinking and problem solving and is able to work without clear instruction Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients Advanced understanding of ServiceNow development practices and proficient in all phases of the software development lifecycle. Experience in delivery using Agile delivery methodologies. Certified ServiceNow System Administrator and Application Developer. Certified ServiceNow Implementation (CIS) in 2 or more applications. Familiarity with CSDM 5.0 Desirable experience Not essential but preferred experience, skills, and certifications: Certified ServiceNow CMA and/or CTA or equivalent Familiarity with Discovery and Service Mapping approaches Familiarity with GenAI/Agentic AI/NowAssist Certified in Prince2 and/or Agile disciplines or equivalent Certified in ITIL v3/4 Foundation or equivalent or higher certifications. Demonstrates thought leadership across one or more of our sectors industries. Life Science & Health care (HCLS), Consumer Energy, Resource and Industrial (ER&I) industries Technology, Media, and Telecommunications Financial Services Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships) . click apply for full job details
Merchandising Admin Assistant (MAA) Exclusive opportunity via Zachary Daniels Zachary Daniels are proud to be partnering exclusively with a fast-growing performance sportswear brand, to recruit a Merchandising Admin Assistant (MAA) as the business continues to scale across both DTC and wholesale channels. This is a fantastic entry-level opportunity for someone looking to start a career in merchandising within a modern, high-growth fashion and activewear business. The Role: As Merchandising Admin Assistant, you will play a key support role within the merchandising team, ensuring products are in the right place, at the right time, in the right quantities. Working closely with the wider Merchandising team, you will support stock accuracy, trading decisions, and the smooth operational execution of product flow across ecommerce and wholesale partners. This role offers excellent exposure to the commercial and analytical side of the business. What we are looking for? We are keen to speak to candidates who are highly organised, detail-focused, and confident working with numbers and data. You will be analytical, commercially curious, and comfortable working cross-functionally with internal teams and external suppliers. Strong communication skills are key, along with a genuine interest in developing a long-term career in merchandising or fashion retail. No extensive experience is required - attitude, accuracy, and willingness to learn are what matter most. Key Responsibilities: Produce and distribute weekly sales, stock, and intake reports Maintain and update critical paths, tracking supplier updates and highlighting risks or delays Act as a key point of contact for suppliers, supporting delivery timelines and communication Monitor inbound deliveries and liaise with distribution centres to ensure smooth stock flow Support stock allocation across wholesale partners and online channels Provide day-to-day administrative support to Merchandisers Maintain system accuracy for product data, pricing, and promotions Assist with range reviews, trade meetings, and seasonal planning Work closely with Buying, Distribution, Finance, Warehouse, and Wholesale teams Handle queries from Wholesale Customers, Warehouse, and internal departments Why apply? The client is at an exciting stage of growth, with strong online performance, expanding wholesale partnerships, and continued product innovation. This role offers genuine exposure to merchandising fundamentals and a clear pathway for career progression within a fast-paced, ambitious brand. The role operates on a hybrid working model (4 days office / 1 day home) and offers an excellent benefits package, including: Complimentary onsite gym membership Staff discount across all products Private healthcare cover Free onsite parking Zachary Daniels are managing this role exclusively, and early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directl BH35187
Feb 06, 2026
Full time
Merchandising Admin Assistant (MAA) Exclusive opportunity via Zachary Daniels Zachary Daniels are proud to be partnering exclusively with a fast-growing performance sportswear brand, to recruit a Merchandising Admin Assistant (MAA) as the business continues to scale across both DTC and wholesale channels. This is a fantastic entry-level opportunity for someone looking to start a career in merchandising within a modern, high-growth fashion and activewear business. The Role: As Merchandising Admin Assistant, you will play a key support role within the merchandising team, ensuring products are in the right place, at the right time, in the right quantities. Working closely with the wider Merchandising team, you will support stock accuracy, trading decisions, and the smooth operational execution of product flow across ecommerce and wholesale partners. This role offers excellent exposure to the commercial and analytical side of the business. What we are looking for? We are keen to speak to candidates who are highly organised, detail-focused, and confident working with numbers and data. You will be analytical, commercially curious, and comfortable working cross-functionally with internal teams and external suppliers. Strong communication skills are key, along with a genuine interest in developing a long-term career in merchandising or fashion retail. No extensive experience is required - attitude, accuracy, and willingness to learn are what matter most. Key Responsibilities: Produce and distribute weekly sales, stock, and intake reports Maintain and update critical paths, tracking supplier updates and highlighting risks or delays Act as a key point of contact for suppliers, supporting delivery timelines and communication Monitor inbound deliveries and liaise with distribution centres to ensure smooth stock flow Support stock allocation across wholesale partners and online channels Provide day-to-day administrative support to Merchandisers Maintain system accuracy for product data, pricing, and promotions Assist with range reviews, trade meetings, and seasonal planning Work closely with Buying, Distribution, Finance, Warehouse, and Wholesale teams Handle queries from Wholesale Customers, Warehouse, and internal departments Why apply? The client is at an exciting stage of growth, with strong online performance, expanding wholesale partnerships, and continued product innovation. This role offers genuine exposure to merchandising fundamentals and a clear pathway for career progression within a fast-paced, ambitious brand. The role operates on a hybrid working model (4 days office / 1 day home) and offers an excellent benefits package, including: Complimentary onsite gym membership Staff discount across all products Private healthcare cover Free onsite parking Zachary Daniels are managing this role exclusively, and early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directl BH35187
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations. Please note this is a training course and fees apply
Feb 06, 2026
Full time
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations. Please note this is a training course and fees apply
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Feb 06, 2026
Full time
Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they're doing right, and where they can improve. This allows Feefo's clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time. We're a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo's bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes. What you'll do Build Strong Customer Relationships: Cultivate and develop deep relationships with multiple stakeholders across various operational, technical, and commercial levels. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Identify and cultivate opportunities for strategic partnerships and collaborations with customers. Anticipate and address customer needs proactively, ensuring a seamless and positive experience. Drive Renewals and Expansion: Work closely with the Sales team to develop and execute targeted upselling and cross-selling strategies. Leverage customer insights to identify expansion opportunities and tailor solutions to meet their evolving needs. Ensure timely completion of renewals in accordance with our established CRM processes. Utilise data-driven insights to optimize customer engagement and identify opportunities for growth. Account Planning and Strategy: Develop, maintain and execute strategic account plans that align with the customer's business objectives and drive revenue growth for Feefo. Conduct quarterly business reviews to assess customer satisfaction, identify areas for improvement, and propose value-added solutions. Provide consultative advice to customers, guiding them on maximizing the return on their investment and providing best practices on the use of our platform. Product Expertise and Adoption: Acquire a deep understanding of our solutions and their place in the market. Collaborate with the Product team to provide feedback on customer needs and influence the product roadmap. Train and empower customers to maximize the value of our products and services. Communicate product updates and enhancements clearly to customers. Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Measure and track customer satisfaction metrics and implement strategies to improve performance. Focus on increasing product adoption among additional stakeholders, providing guidance and support for seamless integration into their other platforms. Experienced Preferred Proven track record in customer success, account management, or a similar role. Strong commercial acumen and a focus on revenue generation. Excellent communication and interpersonal skills. Ability to build strong relationships with customers at all levels. Strong problem-solving and analytical skills. Experience with CRM and other relevant tools. A passion for customer success and a desire to exceed expectations. Skills & Experience Must Have 4+ years of customer success experience with a focus on global/enterprise accounts ideally within a digital or data environment Proven ability to prioritise and manage multiple projects in a dynamic environment Excellent negotiation skills and ability to work within tight time frames and under pressure Proficient in creating and delivering compelling presentations for technical products Excellent verbal and written communication skills, comfortable working in a technical environment Experience using a CRM platform for pipeline management. We use Dynamics Ability to nurture relationships, build stakeholder connections, and collaborate successfully across operational departments Positive attitude, team player, adaptable, resourceful, and self-starter Good understanding of operational processes with excellent commercial awareness Consultative approach to problem-solving and execution of customer issue resolutions Qualifications & Training Desirable - previous experience working within the following sectors; Travel, Retail or Automotive At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 06, 2026
Full time
Job Title: Commercial Manager Location: Barrow-in-Furness (3 days per week onsite). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £55,000+ depending on skills and experience What you'll be doing: Support to all contract activity including the drafting and negotiation of complex terms and conditions and associated agreements with customers ensuring the interests of BAE Systems Responsible for all contract aspects of business winning Responsible for ensuring that contract activity is undertaken in accordance with BAE Systems Operational Framework and relevant business unit commercial processes including Request for Bid Approval Responsible for delivery of commercial interface with Procurement and flow-down of commercial contract requirements Support all Contract and Bid Status Reviews to justify, explain and clear ongoing commercial contract activities Contract interface with domestic and international customers Your skills and experiences: Educated to degree level or equivalent in relevant subject, e.g. Law, or evidence of relevant experience Proven experience in commercial management within a major project or complex programme environment Skilled in drafting, negotiating, and managing complex contracts and associated agreements with domestic and international customers. Strong understanding of bid management processes and experience supporting business-winning activities Knowledge of commercial governance frameworks and processes, including Request for Bid Approval Ability to collaborate effectively with cross-functional teams, including Procurement, Finance, Estimating, and Project Management Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The AUKUS Commercial team: The SSNR programme is entering a pivotal phase of expansion, marked by the UK Programme of Record, the inclusion of an Australian partner under the tri-national AUKUS agreement, and planned investments in critical enablers to strengthen our capacity, capability, and resilience. This growth drives the need to establish a dedicated bid management function to develop high-quality, best-practice proposals that meet evolving customer requirements. This role presents an exciting opportunity to join a newly formed, innovative team working on unique international contracts and shaping the future of our bid and contracting strategy. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 19th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Do you have strong site management experience in a large-scale distribution operation? Are you a confident leader with a keen eye for detail and eagerness for continuous improvement? Are you commercially focused with the ability to drive change and operational improvements? Here at GXO, we are currently recruiting for a General Manager to join our team in Swindon, supporting our customer Iceland. As a General Manager, you will provide inspirational leadership and management for the two fast-paced sites in Swindon while continuing to develop added value to customer propositions in order to strengthen organisational dependencies and partnership while maintaining and building on the site safety culture within the operations. This is a full time, permanent position, predominately working, Monday to Friday, 08:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £105,000.00 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance of £595.00 per calendar month plus a performance-related bonus , a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Responsibility for all warehouse, transport and supporting operations through effective performance management while achieving operational delivery performance and adherence to all company and customer/Site KPI's Create and deliver effective leadership of the depot, manage defined processes and empower site to be operationally robust with a culture that is focused on maintaining and continuously improving 'world-class' health and safety and ESG standards Encourage and empower the team to take ownership of their objectives and targets and systematically track performance ensuring shortfalls are promptly addressed Ensure that site costs and revenue are well managed and reported accurately. Liaise with the finance team in the financial budgeting process to build the site P&L What you need to succeed at GXO Significant experience in a fast-moving logistics environment; previous grocery experience would be preferred Strong financial acumen - you'll be accountable for a multi-million-pound budget Experience of managing Trade Union relationships is advantageous Experience in a customer-facing role, with exposure to project management, driving change and implementing a CI culture We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.
Feb 06, 2026
Full time
Do you have strong site management experience in a large-scale distribution operation? Are you a confident leader with a keen eye for detail and eagerness for continuous improvement? Are you commercially focused with the ability to drive change and operational improvements? Here at GXO, we are currently recruiting for a General Manager to join our team in Swindon, supporting our customer Iceland. As a General Manager, you will provide inspirational leadership and management for the two fast-paced sites in Swindon while continuing to develop added value to customer propositions in order to strengthen organisational dependencies and partnership while maintaining and building on the site safety culture within the operations. This is a full time, permanent position, predominately working, Monday to Friday, 08:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £105,000.00 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance of £595.00 per calendar month plus a performance-related bonus , a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Responsibility for all warehouse, transport and supporting operations through effective performance management while achieving operational delivery performance and adherence to all company and customer/Site KPI's Create and deliver effective leadership of the depot, manage defined processes and empower site to be operationally robust with a culture that is focused on maintaining and continuously improving 'world-class' health and safety and ESG standards Encourage and empower the team to take ownership of their objectives and targets and systematically track performance ensuring shortfalls are promptly addressed Ensure that site costs and revenue are well managed and reported accurately. Liaise with the finance team in the financial budgeting process to build the site P&L What you need to succeed at GXO Significant experience in a fast-moving logistics environment; previous grocery experience would be preferred Strong financial acumen - you'll be accountable for a multi-million-pound budget Experience of managing Trade Union relationships is advantageous Experience in a customer-facing role, with exposure to project management, driving change and implementing a CI culture We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
Feb 05, 2026
Full time
South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all continents across the globe, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions, we inspire and enable our customers to create value from sustainability-related activities. Our Corporate Functions team is the "enablement engine" of South Pole. Behind the scenes, we provide the business with world-class solutions and best practices that sustain business growth and success. We cover key areas such as Finance, HR, Office Management, Legal, IT, Operations, etc. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you! Job summary As Associate Director, Total Rewards, People Systems and Analytics, People & Culture, you will lead a critical portfolio at the intersection of data, technology, and employee experience. This role is responsible for designing and managing global compensation and benefits programs, aligned with the niche industry and global markets; delivering actionable workforce insights through advanced people analytics, and driving operational excellence through optimized HR systems and processes. You will ensure that our people strategies are data-driven, competitive, and scalable-supporting business growth, enabling informed decision-making, and strengthening our position as an employer of choice. This role requires a strong strategic mindset, deep analytical expertise, and a commitment to building fair, transparent, and future-fit people practices. Previous experience in managing the Total Rewards agenda, People analytics function, and people management is required. In addition, this role will also be required to own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. You will report to the CHRO and be part of the People & Culture Leadership Team. Main tasks & responsibilities Total Rewards Strategy & Delivery Lead the development and execution of global compensation and benefits strategies that attract, retain, and motivate top talent. Define and implement job architecture frameworks, global compensation guidelines, and pay transparency practices. Design, manage, and administer the annual compensation cycle. Oversee global compensation benchmarking and market competitiveness reviews, including survey selection and participation. Design, manage, and administer Short-Term Incentive (STI), Sales Incentive Plans, and Long-Term Incentive (LTI) programs. Design and administer the equity distribution program, in partnership with the Corporate Secretary. Be part of the corporate budgeting and cost control process, when it comes to the staff cost, benefits and compensation elements. Partner with senior leadership, Finance, and Business Leaders to define annual budgets and ensure financial stewardship of rewards programs. Act as strategic advisor to the Board and Executive Leadership on complex compensation decisions and governance. People Analytics Leadership Develop and deliver a comprehensive people analytics roadmap aligned with strategic business needs. Lead the development of analytics tools and dashboards to drive insights into workforce trends, DEI, performance, and engagement. Lead the workforce planning and staff cost budgeting / forecasting, ensuring data accuracy and delivering insights to support business decisions. Apply predictive analytics, automation, and machine learning where applicable to support strategic workforce planning and talent decision-making. Build data literacy and storytelling capability across the People & Culture team and business leaders. People Systems & Operational Excellence Oversee the selection, implementation, and optimization of key HR systems (HRIS, ATS, LMS, payroll). Ensure system and data integrity, compliance with data privacy regulations (e.g. GDPR), and effective data governance. Drive HR process design and automation to enable a scalable, service-oriented HR delivery model. Partner with internal tech and digital transformation teams to plan and prioritize system enhancements and upgrades. Lead cross-functional initiatives to align HR technology with business needs and improve the employee experience. Performance Management Own and continuously evolve South Pole performance management framework, including goal-setting, performance criteria, rating definitions, and governance principles. Manage the annual and mid-cycle performance processes by defining timelines, standards, tools, and communications. Provide clear guidance and structure to ensure consistent execution across the organization while enabling HRBPs to lead delivery within their respective business areas. Monitor the effectiveness of the performance management process through data, feedback, and outcomes. Drive continuous improvement of the framework, develop manager enablement materials, and support HRBPs in strengthening performance conversations and accountability across the organization. Team management and Stakeholders interaction Lead and inspire a team of 2-3 specialists in Total Rewards, People Analytics, and People Systems across multiple geographies. Serve as a trusted advisor to senior leaders, managers, and P&C Business Partners on all matters related to rewards, analytics, and systems. Collaborate with Finance, Legal, Communications and the GDBS teams to align strategies and ensure executional success. Represent the P&C function in cross-functional steering groups and strategic planning forums. Set clear priorities, performance expectations, and development plans that align with both individual growth and strategic business needs. Foster a culture of collaboration, accountability, innovation, and continuous learning within the team. Provide regular coaching, mentorship, and feedback to ensure high engagement, capability development, and retention of top talent. Ensure effective resource allocation and capacity planning to deliver on key initiatives and projects. Requirements Minimum 2-3 years of senior leadership experience in Total Rewards, People Analytics, or HR Systems in a global organization. Proven track record in compensation & benefits strategy, including incentive plan design and job evaluation. Strong background in people analytics, with hands-on experience in using data to drive decision-making. Experience overseeing HR systems strategy, implementation, and vendor management. Strong project leadership, stakeholder engagement, and change management skills. Strategic mindset with the ability to zoom out and align initiatives with broader business goals. Analytical and tech-savvy, with experience leveraging digital tools for efficiency and insight. Strong interpersonal, communication, and influencing skills across all levels of the organization. What we offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation. We're a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for 'Best Public Sector Employer' at the Women in Tech awards and won the award in 2025! Job description As a software developer in the Digital, Data and Technology (DDaT) directorate in Department for Business and Trade (DBT), you will design, build and maintain software that meets user needs. You will write clean, secure code following a test-driven approach, and create code that is open by default and easy for others to reuse. You will work in one of our service teams alongside colleagues in different DDaT roles, such as business analysts, content designers, or user researchers. Your service team will be part of a portfolio of services that are managed together. These portfolios have a thematic focus, such as business growth, data and AI services, employee experience, or trade and regulatory services. You will be part of a wider developer community, and you'll have the opportunity to attend talks and discussions, encouraging knowledge sharing across teams and portfolios Main responsibilities You can: Develop software to meet user needs Follow best practice guidelines and help to improve those guidelines Write clean, secure and well-tested code, with an awareness of top security risks (e.g. OWASP Top 10) Coach and mentor more junior colleagues Operate the services you build and identify issues in production Person specification You will need to show evidence of the following essential skills: Software development using a modern programming language for the web such as Python, JavaScript, C#, Java, PHP or Ruby (Lead Criteria) Using relational databases such as PostgreSQL or MySQL Software testing, including unit testing and test-driven development (TDD) Delivering user-centred features or services using an agile method such as Scrum or Kanban You may also have evidence of the following desirable skills: Python as a primary programming language Django or a similar Python web application framework
Feb 05, 2026
Full time
Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for 'Best Public Sector Employer' at the Women in Tech awards and won the award in 2025! Job description As a software developer in the Digital, Data and Technology (DDaT) directorate in Department for Business and Trade (DBT), you will design, build and maintain software that meets user needs. You will write clean, secure code following a test-driven approach, and create code that is open by default and easy for others to reuse. You will work in one of our service teams alongside colleagues in different DDaT roles, such as business analysts, content designers, or user researchers. Your service team will be part of a portfolio of services that are managed together. These portfolios have a thematic focus, such as business growth, data and AI services, employee experience, or trade and regulatory services. You will be part of a wider developer community, and you'll have the opportunity to attend talks and discussions, encouraging knowledge sharing across teams and portfolios Main responsibilities You can: Develop software to meet user needs Follow best practice guidelines and help to improve those guidelines Write clean, secure and well-tested code, with an awareness of top security risks (e.g. OWASP Top 10) Coach and mentor more junior colleagues Operate the services you build and identify issues in production Person specification You will need to show evidence of the following essential skills: Software development using a modern programming language for the web such as Python, JavaScript, C#, Java, PHP or Ruby (Lead Criteria) Using relational databases such as PostgreSQL or MySQL Software testing, including unit testing and test-driven development (TDD) Delivering user-centred features or services using an agile method such as Scrum or Kanban You may also have evidence of the following desirable skills: Python as a primary programming language Django or a similar Python web application framework
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Feb 05, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Company description: As a leader in aerospace and defense electronics, AirBorn, a Molex company, is a leader committed to engineering and manufacturing excellence. With a legacy of over six decades, we take pride in our team of passionate and skilled professionals who play a pivotal role in developing and manufacturing mission-critical products click apply for full job details
Feb 05, 2026
Full time
Company description: As a leader in aerospace and defense electronics, AirBorn, a Molex company, is a leader committed to engineering and manufacturing excellence. With a legacy of over six decades, we take pride in our team of passionate and skilled professionals who play a pivotal role in developing and manufacturing mission-critical products click apply for full job details
Job Description Finance Business Partner Leeds- Hybrid Permanent/Full time Competitive salary + Company Benefits We are on a tremendous growth path with our finance function developing into a first-class service for the organisation, and following an internal promotion we are recruiting for a Finance Business Partner to support two of our Water Engineering business units click apply for full job details
Feb 05, 2026
Full time
Job Description Finance Business Partner Leeds- Hybrid Permanent/Full time Competitive salary + Company Benefits We are on a tremendous growth path with our finance function developing into a first-class service for the organisation, and following an internal promotion we are recruiting for a Finance Business Partner to support two of our Water Engineering business units click apply for full job details
