IT Support Engineer Truro, Cornwall c£30,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical Insurance, etc. Skills and Experience: Ability to work under pressure and manage multiple projects 2+ years experience in a similar helpdesk or IT environment is essential Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Windows Desktop 10/11 My client would like someone who is proactive and loves what they do so must have a passion for IT Excellent customer service skills A full driving licence would be good as their will be travel between sites at times Working within an ITIL environment. Preferably holding a current qualification The Opportunity: My client is a professional services company currently looking for an IT Support Technician to join their team based in Truro. As an IT Support Engineer, you ll be at the centre of our technical operations, providing hands-on, front-line support to keep our users connected, productive and secure every day. You will also assist with the roll out of new hardware and software and help to provide end user IT training and other tasks to help ensure my clients IT systems run smoothly. Applications: Please contact John here at ISR to talk more about this brand-new opportunity consulting for a genuine leader in their market as an IT Support Engineer based in Cornwall?
Jan 18, 2026
Full time
IT Support Engineer Truro, Cornwall c£30,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical Insurance, etc. Skills and Experience: Ability to work under pressure and manage multiple projects 2+ years experience in a similar helpdesk or IT environment is essential Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Windows Desktop 10/11 My client would like someone who is proactive and loves what they do so must have a passion for IT Excellent customer service skills A full driving licence would be good as their will be travel between sites at times Working within an ITIL environment. Preferably holding a current qualification The Opportunity: My client is a professional services company currently looking for an IT Support Technician to join their team based in Truro. As an IT Support Engineer, you ll be at the centre of our technical operations, providing hands-on, front-line support to keep our users connected, productive and secure every day. You will also assist with the roll out of new hardware and software and help to provide end user IT training and other tasks to help ensure my clients IT systems run smoothly. Applications: Please contact John here at ISR to talk more about this brand-new opportunity consulting for a genuine leader in their market as an IT Support Engineer based in Cornwall?
Senior Automation Tester Edinburgh/Hybrid Salary up to £55,000 We are looking for a Senior Automation Tester who shares our passion for quality and for using technology to help businesses perform better. The Role As a Senior Automation Tester, you will play a key role in driving quality across engineering teams. You ll divide your time between hands-on delivery work and collaborating with senior engineering leaders on cross-team quality initiatives, tools, and processes. You ll be involved throughout the full product development lifecycle, helping to deliver innovative solutions that are changing how people interact. What You ll Be Doing Analyse test objectives and design test plans aligned with the overall test strategy Design and build test cases, scripts, and procedures with clear expected results Create and manage realistic, representative test data Execute a wide range of functional and non-functional testing activities Support testing at all levels, including unit, component, integration, system, and UAT Raise, manage, and track defects through to resolution in line with organisational standards Document and report test results against acceptance criteria, maintaining traceability between stories, tests, and defects Communicate testing status, risks, metrics, and outcomes to technical and non-technical stakeholders Continuously develop your skills and stay up to date with new tools, technologies, and best practices Skills & Experience Strong understanding of iterative and incremental development methodologies Experience defining and maintaining regression strategies, including identifying tests suitable for automation Demonstrable experience testing desktop and service-based applications Experience working with event-driven systems and service bus technologies Strong coding or scripting skills (ideally C# or TypeScript ; Java, JavaScript, or Python also considered) Hands-on experience with tools such as Jest, Playwright, Cypress, K6 , or similar Experience using test management tools such as Azure DevOps If you re a quality-focused Senior Automation Tester looking to make a real impact, we d love to hear from you. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Jan 18, 2026
Full time
Senior Automation Tester Edinburgh/Hybrid Salary up to £55,000 We are looking for a Senior Automation Tester who shares our passion for quality and for using technology to help businesses perform better. The Role As a Senior Automation Tester, you will play a key role in driving quality across engineering teams. You ll divide your time between hands-on delivery work and collaborating with senior engineering leaders on cross-team quality initiatives, tools, and processes. You ll be involved throughout the full product development lifecycle, helping to deliver innovative solutions that are changing how people interact. What You ll Be Doing Analyse test objectives and design test plans aligned with the overall test strategy Design and build test cases, scripts, and procedures with clear expected results Create and manage realistic, representative test data Execute a wide range of functional and non-functional testing activities Support testing at all levels, including unit, component, integration, system, and UAT Raise, manage, and track defects through to resolution in line with organisational standards Document and report test results against acceptance criteria, maintaining traceability between stories, tests, and defects Communicate testing status, risks, metrics, and outcomes to technical and non-technical stakeholders Continuously develop your skills and stay up to date with new tools, technologies, and best practices Skills & Experience Strong understanding of iterative and incremental development methodologies Experience defining and maintaining regression strategies, including identifying tests suitable for automation Demonstrable experience testing desktop and service-based applications Experience working with event-driven systems and service bus technologies Strong coding or scripting skills (ideally C# or TypeScript ; Java, JavaScript, or Python also considered) Hands-on experience with tools such as Jest, Playwright, Cypress, K6 , or similar Experience using test management tools such as Azure DevOps If you re a quality-focused Senior Automation Tester looking to make a real impact, we d love to hear from you. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across a wide range of technologies. The work is hands-on, customer facing, and varied click apply for full job details
Jan 18, 2026
Full time
Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across a wide range of technologies. The work is hands-on, customer facing, and varied click apply for full job details
To Apply for this Job Click Here Position: Multiskilled Gas Engineer Location: Newcastle Upon Tyne / North East England Type: Permanent Salary: £50,000 PA Mon Fri - 40 hours per week We are recruiting for a multiskilled Gas / Commercial Heating Engineer to join a new team of mobile engineers in providing building services and plant room maintenance to key estates across the North East of England (with occasional travel to South Scotland). You will be expected to have an excellent understanding of plant room and building services engineering, compliance and have a multiskilled HVAC background. Primarily working on commercial gas / combustion plant and associated kit. The role is a Permanent position paying up to £50,000 basic. Mon Fri days. Overtime available. Vehicle supplied etc. Multiskilled Gas Engineer Duties: Complečno building services Gas maintenance across commercial grade estates (on both commercial and domestic boiler systems) To undertake planned and reactive maintenance tasks on boiler agente heating and associated systems To cover all maintenance of emergency systems, building services plant room etc. To complete PPMs in line with SLA and KPI agreements To respond to Helpdesk requests, providing a professional and timely service Work on AHU's, fans coils and general HVAC plant room where needed! Compliance checks Small works projects Lead works providing guidance to resident maintenance personnel, client managers and sub contractors Provide guidance on compliance and scheduling of checks plus visibility of compliance records Skills & Background Required \Util> Recognised professional engineering qualification Commercial (and Domestic) ACS coded Multiskilled background, ideally to have experience on general HVAC plant including habló's, fan coils etc. Proven building maintenance experience within a commercial environment Ideally general mechanical engineering skills Must be presentable, articulate with a sound understanding of compliance and PPM paperwork and records Able to clear security check Driving license and willing to operate on a mobile basis Familiar with Facilities Management Sector If you are interested then please click the APPLY button now PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has drifted successful. PRS is an equal opportunities employer. Matt Soulsby To Apply for this Job Click Here
Jan 18, 2026
Full time
To Apply for this Job Click Here Position: Multiskilled Gas Engineer Location: Newcastle Upon Tyne / North East England Type: Permanent Salary: £50,000 PA Mon Fri - 40 hours per week We are recruiting for a multiskilled Gas / Commercial Heating Engineer to join a new team of mobile engineers in providing building services and plant room maintenance to key estates across the North East of England (with occasional travel to South Scotland). You will be expected to have an excellent understanding of plant room and building services engineering, compliance and have a multiskilled HVAC background. Primarily working on commercial gas / combustion plant and associated kit. The role is a Permanent position paying up to £50,000 basic. Mon Fri days. Overtime available. Vehicle supplied etc. Multiskilled Gas Engineer Duties: Complečno building services Gas maintenance across commercial grade estates (on both commercial and domestic boiler systems) To undertake planned and reactive maintenance tasks on boiler agente heating and associated systems To cover all maintenance of emergency systems, building services plant room etc. To complete PPMs in line with SLA and KPI agreements To respond to Helpdesk requests, providing a professional and timely service Work on AHU's, fans coils and general HVAC plant room where needed! Compliance checks Small works projects Lead works providing guidance to resident maintenance personnel, client managers and sub contractors Provide guidance on compliance and scheduling of checks plus visibility of compliance records Skills & Background Required \Util> Recognised professional engineering qualification Commercial (and Domestic) ACS coded Multiskilled background, ideally to have experience on general HVAC plant including habló's, fan coils etc. Proven building maintenance experience within a commercial environment Ideally general mechanical engineering skills Must be presentable, articulate with a sound understanding of compliance and PPM paperwork and records Able to clear security check Driving license and willing to operate on a mobile basis Familiar with Facilities Management Sector If you are interested then please click the APPLY button now PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has drifted successful. PRS is an equal opportunities employer. Matt Soulsby To Apply for this Job Click Here
We're looking for a GIS Technician to join our Design team based in Birmingham. The team offer professional support and solutions development services to a diverse range of teams and businesses within Kier. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Birmingham Hours: 37.5 hours per week - Monday to Friday, some flexibility on hours available if desired, just let us know when you speak to us Salary: 27,000 to 29,000 depending on experience What will you be responsible for? As a GIS Technician, you'll be working within the Digital Delivery team, supporting them in providing GIS services such as data analysis and processing from all areas of business and displaying outcomes in meaningful and understandable ways, such as on maps, graphs, and report generation. Your day to day will include: Ensuring high accuracy of all GIS data creation, management and analysis, providing a dedicated GIS resource to a nominated area of the business Assisting in the advancement of GIS and supported solutions that are delivering to the wider Kier business Giving training on the use of GIS related software, applications and documents as required Preparing maps, reports, and other relevant information to stakeholders Capturing location assets using various technologies and GPS tools What are we looking for? This role of GIS Technician is great for you if: You have a high level of IT competency, experience with all Microsoft Office package and the use of complex SQL databases, facilitating and overseeing data automation and data analytics Are using a range of the ESRI ArcGIS products across desktop, server / web and mobile devices, knowledge of asset management principles, an understanding of GIS and mobile applications, GIS application development, spatial analysis and report generation Relevant knowledge in trends and developments in the geographic information systems field Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Jan 18, 2026
Full time
We're looking for a GIS Technician to join our Design team based in Birmingham. The team offer professional support and solutions development services to a diverse range of teams and businesses within Kier. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Birmingham Hours: 37.5 hours per week - Monday to Friday, some flexibility on hours available if desired, just let us know when you speak to us Salary: 27,000 to 29,000 depending on experience What will you be responsible for? As a GIS Technician, you'll be working within the Digital Delivery team, supporting them in providing GIS services such as data analysis and processing from all areas of business and displaying outcomes in meaningful and understandable ways, such as on maps, graphs, and report generation. Your day to day will include: Ensuring high accuracy of all GIS data creation, management and analysis, providing a dedicated GIS resource to a nominated area of the business Assisting in the advancement of GIS and supported solutions that are delivering to the wider Kier business Giving training on the use of GIS related software, applications and documents as required Preparing maps, reports, and other relevant information to stakeholders Capturing location assets using various technologies and GPS tools What are we looking for? This role of GIS Technician is great for you if: You have a high level of IT competency, experience with all Microsoft Office package and the use of complex SQL databases, facilitating and overseeing data automation and data analytics Are using a range of the ESRI ArcGIS products across desktop, server / web and mobile devices, knowledge of asset management principles, an understanding of GIS and mobile applications, GIS application development, spatial analysis and report generation Relevant knowledge in trends and developments in the geographic information systems field Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Job Requisition ID # 25WD93192 Position Overview Autodesk's Architecture, Engineering, and Construction (AEC) Platform Data organization is seeking an experienced Software Architect to join its centralized Architecture team. In this role, you will be responsible for designing and building the systems and services that power cross-cutting data capabilities across both engineering teams in our organization: Information Lifecycle and Data Authoring, and their integration with Autodesk's existing and future AEC products. This opportunity is for you if you have a passion for the design of complex system architectures and are excited by the idea of transforming how AEC professionals use data to capture knowledge, inform decisions, and deliver projects. As a Software Architect in the centralized Architecture team, you will be at the forefront of designing the next generation of capabilities for the Autodesk Forma Industry Cloud. You'll collaborate with software architects in the centralized Architecture team as well as with software architects from the world's foremost applications and services for designing and constructing buildings and infrastructure, including Revit, Civil 3D, AutoCAD, the Autodesk Construction Cloud, and Autodesk Forma. You'll define the software architecture that reimagines the continuous flow of AEC Data (e.g., 3D models, 2D drawings, issue tracking, cost, sensor streams, etc.) and information throughout the entire lifecycle of a built asset, from design and construction through operation and maintenance. This is an individual contributor role reporting to the Distinguished Architect, AEC Platform Data, central Architecture team. Responsibilities Define and evolve cross-team architecture for data platforms and services spanning Information Lifecycle and Data Authoring Establish standards, reference architectures, and reusable components; drive adoption across teams in the AEC Platform Data organization Lead architectural governance and architectural decision records (ADRs); run design reviews across teams Design and guide implementation of distributed systems and data platforms (APIs, schemas, event streams; batch and streaming) Ensure reliability, security, and performance; define SLOs and drive observability (metrics, tracing, logging)Partner across the AEC organization's product and platform teams to align roadmaps and integrations Communicate architectures with clear views and diagrams (e.g., C4) and executive ready narratives Minimum Qualifications Bachelor's degree in computer science, or equivalent experience 10+ years as a Software Architect in data intensive cloud environments Experience with cloud services, API design, database architecture, big data tools and frameworks Strong understanding of data modeling, management and processing principles Excellent knowledge of software design and architecture Demonstrated ability to influence without authority and drive cross team alignment Mastery of taking complex ideas and conveying them in a concise and impactful manner Excellent verbal, written communication, and presentation abilities to effectively communicate software architecture strategy to a variety of stakeholders Ability to collaborate with a global team Preferred Qualifications Experience in the Architecture, Engineering, and Construction industry Cloud services experience with AWS strongly preferred (EC2, ECS, Lambda, API Gateway, S3, DynamoDB, RDS) Database architecture and technologies: Snowflake, relational, NoSQL Event driven and streaming architectures: Kafka or Kinesis; exactly once processing; schema evolution (Avro/Protobuf) API and service design: REST, gRPC, GraphQL; versioning and backward compatibility at scale Distributed systems and data platforms: microservices, service mesh, event driven architecture, streaming processing Observability/SRE: OpenTelemetry, distributed tracing, metrics/SLOs for data services Knowledge graphs/semantic modeling (nice to have): RDF/OWL, property graphs, or feature stores for ML Experience designing and integrating AI systems and agents in enterprise environments; familiarity with Model Context Protocol (MCP) and tool/plugin ecosystems Hands on with RAG architectures: embeddings, vector stores, chunking, re ranking, and retrieval evaluation Experience with agentic orchestration frameworks (e.g., LangGraph, Semantic Kernel) and function/tool calling; Assistants style APIs Data governance, privacy, and safety for AI systems (PII handling, prompt injection defenses, content filtering, auditability) LLM observability and evaluation: offline/online evals, guardrails, prompt/version management and telemetry (e.g., LangSmith, PromptFlow, OpenTelemetry) Domain specific AI for AEC (nice to have): extracting structure from BIM/IFC and construction docs; CAD/point cloud processing Learn More Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. About Autodesk We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). What Autodesk Has to Offer Autodesk makes the software and tools that help people imagine, design, and make a better world. If you've ever driven a high performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with their software. Autodesk offers their employees benefits like: Insurance: Health/Dental/Vision/Life Work Life Balance Paid volunteer time off 6 week paid sabbatical every 4 years Employee Resource Groups A "week of rest" at year's end
Jan 18, 2026
Full time
Job Requisition ID # 25WD93192 Position Overview Autodesk's Architecture, Engineering, and Construction (AEC) Platform Data organization is seeking an experienced Software Architect to join its centralized Architecture team. In this role, you will be responsible for designing and building the systems and services that power cross-cutting data capabilities across both engineering teams in our organization: Information Lifecycle and Data Authoring, and their integration with Autodesk's existing and future AEC products. This opportunity is for you if you have a passion for the design of complex system architectures and are excited by the idea of transforming how AEC professionals use data to capture knowledge, inform decisions, and deliver projects. As a Software Architect in the centralized Architecture team, you will be at the forefront of designing the next generation of capabilities for the Autodesk Forma Industry Cloud. You'll collaborate with software architects in the centralized Architecture team as well as with software architects from the world's foremost applications and services for designing and constructing buildings and infrastructure, including Revit, Civil 3D, AutoCAD, the Autodesk Construction Cloud, and Autodesk Forma. You'll define the software architecture that reimagines the continuous flow of AEC Data (e.g., 3D models, 2D drawings, issue tracking, cost, sensor streams, etc.) and information throughout the entire lifecycle of a built asset, from design and construction through operation and maintenance. This is an individual contributor role reporting to the Distinguished Architect, AEC Platform Data, central Architecture team. Responsibilities Define and evolve cross-team architecture for data platforms and services spanning Information Lifecycle and Data Authoring Establish standards, reference architectures, and reusable components; drive adoption across teams in the AEC Platform Data organization Lead architectural governance and architectural decision records (ADRs); run design reviews across teams Design and guide implementation of distributed systems and data platforms (APIs, schemas, event streams; batch and streaming) Ensure reliability, security, and performance; define SLOs and drive observability (metrics, tracing, logging)Partner across the AEC organization's product and platform teams to align roadmaps and integrations Communicate architectures with clear views and diagrams (e.g., C4) and executive ready narratives Minimum Qualifications Bachelor's degree in computer science, or equivalent experience 10+ years as a Software Architect in data intensive cloud environments Experience with cloud services, API design, database architecture, big data tools and frameworks Strong understanding of data modeling, management and processing principles Excellent knowledge of software design and architecture Demonstrated ability to influence without authority and drive cross team alignment Mastery of taking complex ideas and conveying them in a concise and impactful manner Excellent verbal, written communication, and presentation abilities to effectively communicate software architecture strategy to a variety of stakeholders Ability to collaborate with a global team Preferred Qualifications Experience in the Architecture, Engineering, and Construction industry Cloud services experience with AWS strongly preferred (EC2, ECS, Lambda, API Gateway, S3, DynamoDB, RDS) Database architecture and technologies: Snowflake, relational, NoSQL Event driven and streaming architectures: Kafka or Kinesis; exactly once processing; schema evolution (Avro/Protobuf) API and service design: REST, gRPC, GraphQL; versioning and backward compatibility at scale Distributed systems and data platforms: microservices, service mesh, event driven architecture, streaming processing Observability/SRE: OpenTelemetry, distributed tracing, metrics/SLOs for data services Knowledge graphs/semantic modeling (nice to have): RDF/OWL, property graphs, or feature stores for ML Experience designing and integrating AI systems and agents in enterprise environments; familiarity with Model Context Protocol (MCP) and tool/plugin ecosystems Hands on with RAG architectures: embeddings, vector stores, chunking, re ranking, and retrieval evaluation Experience with agentic orchestration frameworks (e.g., LangGraph, Semantic Kernel) and function/tool calling; Assistants style APIs Data governance, privacy, and safety for AI systems (PII handling, prompt injection defenses, content filtering, auditability) LLM observability and evaluation: offline/online evals, guardrails, prompt/version management and telemetry (e.g., LangSmith, PromptFlow, OpenTelemetry) Domain specific AI for AEC (nice to have): extracting structure from BIM/IFC and construction docs; CAD/point cloud processing Learn More Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. About Autodesk We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). What Autodesk Has to Offer Autodesk makes the software and tools that help people imagine, design, and make a better world. If you've ever driven a high performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with their software. Autodesk offers their employees benefits like: Insurance: Health/Dental/Vision/Life Work Life Balance Paid volunteer time off 6 week paid sabbatical every 4 years Employee Resource Groups A "week of rest" at year's end
We're looking for a GIS Technician to join our Design team based in Birmingham. The team offer professional support and solutions development services to a diverse range of teams and businesses within Kier. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Birmingham Hours: 37.5 hours per week - Monday to Friday, some flexibility on hours available if desired, just let us know when you speak to us Salary: £27,000 to £29,000 depending on experience What will you be responsible for? As a GIS Technician, you'll be working within the Digital Delivery team, supporting them in providing GIS services such as data analysis and processing from all areas of business and displaying outcomes in meaningful and understandable ways, such as on maps, graphs, and report generation. Your day to day will include: Ensuring high accuracy of all GIS data creation, management and analysis, providing a dedicated GIS resource to a nominated area of the business Assisting in the advancement of GIS and supported solutions that are delivering to the wider Kier business Giving training on the use of GIS related software, applications and documents as required Preparing maps, reports, and other relevant information to stakeholders Capturing location assets using various technologies and GPS tools What are we looking for? This role of GIS Technician is great for you if: You have a high level of IT competency, experience with all Microsoft Office package and the use of complex SQL databases, facilitating and overseeing data automation and data analytics Are using a range of the ESRI ArcGIS products across desktop, server / web and mobile devices, knowledge of asset management principles, an understanding of GIS and mobile applications, GIS application development, spatial analysis and report generation Relevant knowledge in trends and developments in the geographic information systems field Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Jan 18, 2026
Full time
We're looking for a GIS Technician to join our Design team based in Birmingham. The team offer professional support and solutions development services to a diverse range of teams and businesses within Kier. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location: Birmingham Hours: 37.5 hours per week - Monday to Friday, some flexibility on hours available if desired, just let us know when you speak to us Salary: £27,000 to £29,000 depending on experience What will you be responsible for? As a GIS Technician, you'll be working within the Digital Delivery team, supporting them in providing GIS services such as data analysis and processing from all areas of business and displaying outcomes in meaningful and understandable ways, such as on maps, graphs, and report generation. Your day to day will include: Ensuring high accuracy of all GIS data creation, management and analysis, providing a dedicated GIS resource to a nominated area of the business Assisting in the advancement of GIS and supported solutions that are delivering to the wider Kier business Giving training on the use of GIS related software, applications and documents as required Preparing maps, reports, and other relevant information to stakeholders Capturing location assets using various technologies and GPS tools What are we looking for? This role of GIS Technician is great for you if: You have a high level of IT competency, experience with all Microsoft Office package and the use of complex SQL databases, facilitating and overseeing data automation and data analytics Are using a range of the ESRI ArcGIS products across desktop, server / web and mobile devices, knowledge of asset management principles, an understanding of GIS and mobile applications, GIS application development, spatial analysis and report generation Relevant knowledge in trends and developments in the geographic information systems field Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
We're looking for a Senior Traffic Management Designer to join our Design team based Nationwide. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Nationwide Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As a Senior Traffic Management Designer , you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Checking and approval of temporary traffic management (TTM) plans for low-speed and high-speed designs,design and checking of low speed TTM designs, producing of some high speed TTM designs, under appropriate supervision Assisting Principal TM Designer(s) with input to the following: Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed, delivery of alternative solutions and value engineering, enhancing Kier's competitive position Technical assessment and review of 3 rd party designs, ensuring compliance with the brief to meet client and Kier requirements, provision of a technical help desk, providing engineering expertise and technical advice to support understanding; acting as a centre of engineering excellence, enhancing Kier's reputation for delivering engineered outcomes Resolution of technical project, construction and design issues, incidents, defects and failures; incident investigation, examining causes of failure, rectification analysis, review, advice and redesign, supporting the SHE Department, identification of technical risks and solutions to facilitate scoping, pricing, design and construction Site visits, surveys and inspections, reporting and advising on SHE issues; attending internal and external meetings on Kier's behalf; periodically working as an embedded part of tender and construction teams What are we looking for? This role of Senior Traffic Management Designer is great for you if: You have completed IEng Initial Professional Development (or CEng equivalent progress) with a relevant professional institutions (e.g. ICE) Knowledge of traffic management from a Design point of view, hold Level 6 or Level 7 qualifications and significant relevant experience Able to travel to offices and sites across various areas Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
Jan 18, 2026
Full time
We're looking for a Senior Traffic Management Designer to join our Design team based Nationwide. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's £11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Nationwide Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As a Senior Traffic Management Designer , you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Checking and approval of temporary traffic management (TTM) plans for low-speed and high-speed designs,design and checking of low speed TTM designs, producing of some high speed TTM designs, under appropriate supervision Assisting Principal TM Designer(s) with input to the following: Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed, delivery of alternative solutions and value engineering, enhancing Kier's competitive position Technical assessment and review of 3 rd party designs, ensuring compliance with the brief to meet client and Kier requirements, provision of a technical help desk, providing engineering expertise and technical advice to support understanding; acting as a centre of engineering excellence, enhancing Kier's reputation for delivering engineered outcomes Resolution of technical project, construction and design issues, incidents, defects and failures; incident investigation, examining causes of failure, rectification analysis, review, advice and redesign, supporting the SHE Department, identification of technical risks and solutions to facilitate scoping, pricing, design and construction Site visits, surveys and inspections, reporting and advising on SHE issues; attending internal and external meetings on Kier's behalf; periodically working as an embedded part of tender and construction teams What are we looking for? This role of Senior Traffic Management Designer is great for you if: You have completed IEng Initial Professional Development (or CEng equivalent progress) with a relevant professional institutions (e.g. ICE) Knowledge of traffic management from a Design point of view, hold Level 6 or Level 7 qualifications and significant relevant experience Able to travel to offices and sites across various areas Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to join the
ITS Engineer / Senior Engineer page is loaded ITS Engineer / Senior Engineerlocations: GB.Birmingham - Chamberlain Square: GB.Manchester.Piccadilly: GB.Epsom.Woodcote Grovetime type: Full timeposted on: Posted Todayjob requisition id: R-144228 Job Description OverviewWe are looking for an enthusiastic ITS Engineer to join our growing team and help shape the future of transport technology. You will play a key role in designing, delivering, and integrating cutting-edge Intelligent Transport Systems that improve safety, efficiency, and sustainability across our global road networks.As part of our multidisciplinary team, you'll work on exciting projects involving traffic management systems, digital motorways and infrastructure upgrades. This is an opportunity to make a real impact on how people and goods move in a rapidly evolving transport landscape. Your role Design and develop ITS solutions, including traffic signal systems, CCTV, VMS, and communications and power networks. Liaise with our clients, stakeholders and internal disciplines, developing trusted relationships, and proactively managing expectations. Be responsible for producing, checking and certifying designs, documents and reports prior to approval. Ensure projects are delivered to budget, programme, technical standards and legal requirements. Ensure compliance with Health & Safety and Environmental Legislation and in-house quality assurance standards/processes. Work closely with Project and Technical Delivery Leads in planning, programming, and pricing of proposals and deliverables. Lead and coordinate resources during the delivery of projects or work packages. Mentor and upskill more junior staff helping them develop professionally and progress towards professional qualifications. About you Experienced in ITS design and delivery. Strong problem-solving skills and ability to work in a team environment. Degree level- desirable Electrical / Electronic Engineering, Systems Engineering or related discipline. Working towards CEng with demonstrable progress, preferable. Wide-ranging knowledge and experience of highway design at various stages of the project life cycle. Specific experience in any, or all, of the following areas is advantageous: Intelligent Transport Systems, Power designs, construction standards, National Highways standard and Technology Commissioning. Broad knowledge of relevant design standards and codes of best practice such as the Design Manual for Roads & Bridges, MCHW, National Highways Standards, BS7671.Experience of leading single or multi-disciplinary projects, or work packages. Are well versed in the preparation and checking of reports and drawings for transport studies, designs and or, construction projects. The ability to use, direct or check the use of relevant software, for example Autodesk Civils 3D, Revit and Bentley. Knowledge of all duty holders under CDM regulations. Awareness and proactive management of project and commercial risk in collaboration with Project and Technical Delivery Leads. Good communication, client/stakeholder management and interpersonal skills are essential. Effective communication with Clients, Contractors, and other Key Stakeholder to deliver outputs on time and within budget. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Jan 17, 2026
Full time
ITS Engineer / Senior Engineer page is loaded ITS Engineer / Senior Engineerlocations: GB.Birmingham - Chamberlain Square: GB.Manchester.Piccadilly: GB.Epsom.Woodcote Grovetime type: Full timeposted on: Posted Todayjob requisition id: R-144228 Job Description OverviewWe are looking for an enthusiastic ITS Engineer to join our growing team and help shape the future of transport technology. You will play a key role in designing, delivering, and integrating cutting-edge Intelligent Transport Systems that improve safety, efficiency, and sustainability across our global road networks.As part of our multidisciplinary team, you'll work on exciting projects involving traffic management systems, digital motorways and infrastructure upgrades. This is an opportunity to make a real impact on how people and goods move in a rapidly evolving transport landscape. Your role Design and develop ITS solutions, including traffic signal systems, CCTV, VMS, and communications and power networks. Liaise with our clients, stakeholders and internal disciplines, developing trusted relationships, and proactively managing expectations. Be responsible for producing, checking and certifying designs, documents and reports prior to approval. Ensure projects are delivered to budget, programme, technical standards and legal requirements. Ensure compliance with Health & Safety and Environmental Legislation and in-house quality assurance standards/processes. Work closely with Project and Technical Delivery Leads in planning, programming, and pricing of proposals and deliverables. Lead and coordinate resources during the delivery of projects or work packages. Mentor and upskill more junior staff helping them develop professionally and progress towards professional qualifications. About you Experienced in ITS design and delivery. Strong problem-solving skills and ability to work in a team environment. Degree level- desirable Electrical / Electronic Engineering, Systems Engineering or related discipline. Working towards CEng with demonstrable progress, preferable. Wide-ranging knowledge and experience of highway design at various stages of the project life cycle. Specific experience in any, or all, of the following areas is advantageous: Intelligent Transport Systems, Power designs, construction standards, National Highways standard and Technology Commissioning. Broad knowledge of relevant design standards and codes of best practice such as the Design Manual for Roads & Bridges, MCHW, National Highways Standards, BS7671.Experience of leading single or multi-disciplinary projects, or work packages. Are well versed in the preparation and checking of reports and drawings for transport studies, designs and or, construction projects. The ability to use, direct or check the use of relevant software, for example Autodesk Civils 3D, Revit and Bentley. Knowledge of all duty holders under CDM regulations. Awareness and proactive management of project and commercial risk in collaboration with Project and Technical Delivery Leads. Good communication, client/stakeholder management and interpersonal skills are essential. Effective communication with Clients, Contractors, and other Key Stakeholder to deliver outputs on time and within budget. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Senior Recruitment Consultant (Engineering) Location: Manchester or Birmingham The Opportunity: Are you an experienced recruiter who excels at delivery but is looking for more strategic depth? Randstad, the global leader in HR services, is seeking a Senior Consultant to join our high-performing Engineering division. In this role, you won't be building a desk from scratch; you will inherit established, high-volume accounts, positioning you as a pivotal "partner for talent" for some of the industry's most respected engineering firms. Your Mission: Your core focus is the precision delivery of technical talent. You will: Candidate Mastery: Source, headhunt, and engage top-tier Engineering professionals using LinkedIn Recruiter, specialist boards, and our extensive internal database. Account Management : Partner closely with existing clients to understand complex technical requirements and organizational cultures. Market Mapping: Become a true subject matter expert in the Engineering field, identifying trends and talent shifts before they happen. Process Excellence : Manage the end-to-end candidate journey, from initial technical screening and interview prep to sophisticated offer negotiation. Why Join Randstad? We combine the reach of a global powerhouse with the agility of a specialist boutique. Through our "Together we grow" philosophy, we offer: Financial Reward: A competitive base salary and a rewarding commission structure. Tools for Success: A full LinkedIn Recruiter license and access to the industry's latest AI-driven recruitment technology. Flexibility & Autonomy: A hybrid working model built on mutual trust and results. Personal Growth: Best-in-class L&D programs with transparent pathways into Management or Principal Consultant roles. Global Perks: Share purchase schemes, high-street discounts, and comprehensive wellbeing support. What We're Looking For: Proven Experience : A track record of success in recruitment, specifically within technical or fast-paced sectors. Resilience: The ability to navigate the complexities of the Engineering talent market. Communication: A natural ability to build rapport with technical specialists and hiring managers at all levels. Ambition: A desire to move beyond "standard" recruitment and provide genuine consultancy to your clients. Randstad is an inclusive employer. We celebrate diversity and are committed to creating an equitable environment for all. If you require any reasonable adjustments during the recruitment process, please let our Internal Talent Acquisition (ITA) team know. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Jan 17, 2026
Full time
Senior Recruitment Consultant (Engineering) Location: Manchester or Birmingham The Opportunity: Are you an experienced recruiter who excels at delivery but is looking for more strategic depth? Randstad, the global leader in HR services, is seeking a Senior Consultant to join our high-performing Engineering division. In this role, you won't be building a desk from scratch; you will inherit established, high-volume accounts, positioning you as a pivotal "partner for talent" for some of the industry's most respected engineering firms. Your Mission: Your core focus is the precision delivery of technical talent. You will: Candidate Mastery: Source, headhunt, and engage top-tier Engineering professionals using LinkedIn Recruiter, specialist boards, and our extensive internal database. Account Management : Partner closely with existing clients to understand complex technical requirements and organizational cultures. Market Mapping: Become a true subject matter expert in the Engineering field, identifying trends and talent shifts before they happen. Process Excellence : Manage the end-to-end candidate journey, from initial technical screening and interview prep to sophisticated offer negotiation. Why Join Randstad? We combine the reach of a global powerhouse with the agility of a specialist boutique. Through our "Together we grow" philosophy, we offer: Financial Reward: A competitive base salary and a rewarding commission structure. Tools for Success: A full LinkedIn Recruiter license and access to the industry's latest AI-driven recruitment technology. Flexibility & Autonomy: A hybrid working model built on mutual trust and results. Personal Growth: Best-in-class L&D programs with transparent pathways into Management or Principal Consultant roles. Global Perks: Share purchase schemes, high-street discounts, and comprehensive wellbeing support. What We're Looking For: Proven Experience : A track record of success in recruitment, specifically within technical or fast-paced sectors. Resilience: The ability to navigate the complexities of the Engineering talent market. Communication: A natural ability to build rapport with technical specialists and hiring managers at all levels. Ambition: A desire to move beyond "standard" recruitment and provide genuine consultancy to your clients. Randstad is an inclusive employer. We celebrate diversity and are committed to creating an equitable environment for all. If you require any reasonable adjustments during the recruitment process, please let our Internal Talent Acquisition (ITA) team know. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Customer Success • Varicon Nepal Office • Hybrid Customer Support Engineer Leverage Python, APIs, and workflow tools like n8n to solve client integration challenges and explore AI-be the technical problem-solver at the heart of our SaaS platform. We usually respond within a week We are seeking a Customer Support Engineer with strong technical skills to support clients in using our platform's integrations with accounting systems such as Xero, MYOB, and QuickBooks. While our Engineering team has built the core integrations, clients often have specific workflows, advanced use cases, or custom needs. You will work directly with clients to resolve issues, extend workflows, and provide technical solutions using Python, workflow automation tools (n8n, Zapier, etc.), and emerging AI capabilities. You will collaborate closely with the Customer Success onboarding team to support new clients and with the Engineering team to escalating and resolve advanced product issues. Key Responsibilities: Work directly with clients to solve integration challenges, troubleshoot sync issues, and clarify workflows. Write and debug Python scripts to handle client-specific needs, data transformations, and automation tasks. Support workflow automation and integration extensions using tools like n8n, Zapier, or similar platforms. Partner with the Customer Success onboarding team during client rollouts, providing technical guidance and hands on support. Collaborate with the Engineering team on complex bugs, unusual edge cases, or new integration requests. Help clients explore how AI features can be used within their workflows (e.g. document parsing, smart data checks, automated insights). Document client scenarios, technical solutions, and best practices for both internal and external use. Act as the bridge between customers and internal teams, ensuring client feedback informs product improvements. Requirements: Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience. Strong knowledge of Python - must be comfortable writing, debugging, and deploying scripts for automation and integrations. 2+ years of experience in technical support, integration support, or solutions engineering for SaaS/ERP platforms. Solid understanding of APIs (REST/JSON, OAuth), authentication, and data formats (CSV, XML, JSON). Experience working with accounting/ERP platforms (Xero, MYOB, QuickBooks). Strong problem-solving and analytical skills. Excellent communication skills with the ability to explain technical solutions to non-technical users. Nice to Have (Plus): Experience with workflow automation platforms (n8n, Zapier, Workato, etc.). Familiarity with AI concepts (natural language processing, data enrichment, AI-powered automation). Knowledge of accounting processes (invoicing, reconciliation, payroll). Familiarity with support tools (Zendesk, Jira, Freshdesk, Intercom). Department: Customer Success. Locations: Varicon Nepal Office. Remote status: Hybrid.
Jan 17, 2026
Full time
Customer Success • Varicon Nepal Office • Hybrid Customer Support Engineer Leverage Python, APIs, and workflow tools like n8n to solve client integration challenges and explore AI-be the technical problem-solver at the heart of our SaaS platform. We usually respond within a week We are seeking a Customer Support Engineer with strong technical skills to support clients in using our platform's integrations with accounting systems such as Xero, MYOB, and QuickBooks. While our Engineering team has built the core integrations, clients often have specific workflows, advanced use cases, or custom needs. You will work directly with clients to resolve issues, extend workflows, and provide technical solutions using Python, workflow automation tools (n8n, Zapier, etc.), and emerging AI capabilities. You will collaborate closely with the Customer Success onboarding team to support new clients and with the Engineering team to escalating and resolve advanced product issues. Key Responsibilities: Work directly with clients to solve integration challenges, troubleshoot sync issues, and clarify workflows. Write and debug Python scripts to handle client-specific needs, data transformations, and automation tasks. Support workflow automation and integration extensions using tools like n8n, Zapier, or similar platforms. Partner with the Customer Success onboarding team during client rollouts, providing technical guidance and hands on support. Collaborate with the Engineering team on complex bugs, unusual edge cases, or new integration requests. Help clients explore how AI features can be used within their workflows (e.g. document parsing, smart data checks, automated insights). Document client scenarios, technical solutions, and best practices for both internal and external use. Act as the bridge between customers and internal teams, ensuring client feedback informs product improvements. Requirements: Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience. Strong knowledge of Python - must be comfortable writing, debugging, and deploying scripts for automation and integrations. 2+ years of experience in technical support, integration support, or solutions engineering for SaaS/ERP platforms. Solid understanding of APIs (REST/JSON, OAuth), authentication, and data formats (CSV, XML, JSON). Experience working with accounting/ERP platforms (Xero, MYOB, QuickBooks). Strong problem-solving and analytical skills. Excellent communication skills with the ability to explain technical solutions to non-technical users. Nice to Have (Plus): Experience with workflow automation platforms (n8n, Zapier, Workato, etc.). Familiarity with AI concepts (natural language processing, data enrichment, AI-powered automation). Knowledge of accounting processes (invoicing, reconciliation, payroll). Familiarity with support tools (Zendesk, Jira, Freshdesk, Intercom). Department: Customer Success. Locations: Varicon Nepal Office. Remote status: Hybrid.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Customer Success team Our Customer Success team partners with hyperexponential's largest and most complex customers to drive measurable value and long term adoption of the hx platform. We build deep, strategic relationships with enterprise insurers, align on business outcomes, and ensure customers actively leverage core product capabilities to achieve those outcomes. We work cross functionally with Sales, Product and Delivery to create seamless experiences from onboarding through expansion. The team values proactive ownership, clear communication, and rigorous follow through, empowering every member to shape customer success and influence our product roadmap. As we scale, you'll join a high performing group that thrives on curiosity, collaboration, and impact. Your work will directly strengthen customer outcomes, account health, and hx's market reputation. What you'll be doing Drive measurable customer value and adoption by guiding accounts to achieve strategic outcomes and maximise use of core product capabilities. Maintain and grow account health, delivering strong net revenue retention through proactive renewal management, early risk identification, and expansion opportunity spotting. Deliver high quality customer engagements, such as QBRs, workshops, and value assessments, that showcase deep understanding and elevate the hx brand. Capture and structure feedback from enterprise customers, translating insights into actionable product and operational improvements. Champion cross functional collaboration, partnering with Sales, Product, and BVC to ensure seamless delivery, resolve issues, and align on customer success strategies. Demonstrate hx Values and Culture, providing tangible examples of values driven behaviour beyond core responsibilities during performance reviews. What you'll need to have done Delivered measurable value and adoption outcomes for enterprise SaaS customers, ideally within insurance, fintech, or complex B2B environments. Managed account health and renewals, achieving strong net revenue retention and identifying expansion opportunities in a high growth setting. Led high impact customer engagements (QBRs, workshops, value assessments) that resulted in increased product adoption and customer satisfaction. Captured and synthesised structured customer feedback, influencing product or operational improvements at scale. Collaborated effectively with Sales, Product, and Delivery teams to drive customer success and resolve complex challenges. Demonstrated resilience, adaptability, and proactive ownership in fast paced, ambiguous environments, consistently prioritising actions for business impact. You're unlikely to thrive here if You prefer to wait for direction rather than proactively identifying and solving problems. You struggle to adapt to change or ambiguity, or find it difficult to collaborate across diverse teams. You're not energised by a culture that values ownership, feedback, and continuous learning. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.lifecycle. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. Additional perks Top spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Initial call with our Talent team to kick things off and learn more about your background. Manager interview with the Hiring Manager to explore your experience in more depth. Skills assessment with the Customer Success team presenting a QBR (ideally in person). Values interview to get to know how you work and how that aligns with hx's culture. We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Check out our blog at Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Jan 17, 2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Customer Success team Our Customer Success team partners with hyperexponential's largest and most complex customers to drive measurable value and long term adoption of the hx platform. We build deep, strategic relationships with enterprise insurers, align on business outcomes, and ensure customers actively leverage core product capabilities to achieve those outcomes. We work cross functionally with Sales, Product and Delivery to create seamless experiences from onboarding through expansion. The team values proactive ownership, clear communication, and rigorous follow through, empowering every member to shape customer success and influence our product roadmap. As we scale, you'll join a high performing group that thrives on curiosity, collaboration, and impact. Your work will directly strengthen customer outcomes, account health, and hx's market reputation. What you'll be doing Drive measurable customer value and adoption by guiding accounts to achieve strategic outcomes and maximise use of core product capabilities. Maintain and grow account health, delivering strong net revenue retention through proactive renewal management, early risk identification, and expansion opportunity spotting. Deliver high quality customer engagements, such as QBRs, workshops, and value assessments, that showcase deep understanding and elevate the hx brand. Capture and structure feedback from enterprise customers, translating insights into actionable product and operational improvements. Champion cross functional collaboration, partnering with Sales, Product, and BVC to ensure seamless delivery, resolve issues, and align on customer success strategies. Demonstrate hx Values and Culture, providing tangible examples of values driven behaviour beyond core responsibilities during performance reviews. What you'll need to have done Delivered measurable value and adoption outcomes for enterprise SaaS customers, ideally within insurance, fintech, or complex B2B environments. Managed account health and renewals, achieving strong net revenue retention and identifying expansion opportunities in a high growth setting. Led high impact customer engagements (QBRs, workshops, value assessments) that resulted in increased product adoption and customer satisfaction. Captured and synthesised structured customer feedback, influencing product or operational improvements at scale. Collaborated effectively with Sales, Product, and Delivery teams to drive customer success and resolve complex challenges. Demonstrated resilience, adaptability, and proactive ownership in fast paced, ambiguous environments, consistently prioritising actions for business impact. You're unlikely to thrive here if You prefer to wait for direction rather than proactively identifying and solving problems. You struggle to adapt to change or ambiguity, or find it difficult to collaborate across diverse teams. You're not energised by a culture that values ownership, feedback, and continuous learning. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.lifecycle. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. Additional perks Top spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Initial call with our Talent team to kick things off and learn more about your background. Manager interview with the Hiring Manager to explore your experience in more depth. Skills assessment with the Customer Success team presenting a QBR (ideally in person). Values interview to get to know how you work and how that aligns with hx's culture. We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Check out our blog at Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
Senior Foresight Analyst Application Deadline: 30 January 2026 Department: Applied Foresight Employment Type: Full Time Location: The Future Laboratory London Reporting To: Fiona Harkin Compensation: £40,000 / year What will shape the future of discovery? What's the value of culture to brands? How will AI change our world? These are the kinds of challenges our clients at The Future Laboratory expect us to prepare them for. We're looking for a Senior Foresight Analyst who has a fresh view on these questions - one who is informed, a strategic thinker, commercially savvy and, above all, deeply curious. This is an opportunity to join The Future Laboratory's Foresight team, working predominantly on our industry-leading consumer insight and trends intelligence platform, LS:N Global. As a Senior Foresight Analyst you'll be an experienced communicator, able to uncover new ideas and opportunities, distil and analyse them - and then communicate their relevance effectively to our clients. This is not an entry level role. We're looking for a new team member with at least 3-4 years' experience working in - and proven knowledge of - the Branding & Marketing, Culture, Media & Entertainment, and Technology & Gaming sectors. Even if you don't have direct experience in all of the above, you'll be able to apply your analytical mind across multiple other sectors and have a keen interest in consumer behaviours - and the key challenges facing our clients now and in the future. You'll be working in a fast-paced environment as part of a dedicated team with varied skillsets, but all bringing a unique way of thinking to The Future Laboratory as we shape the business of consumer foresight and maintain our reputation for offering market leading insight, trends and expert viewpoints on our possible, potential and preferred futures. You'll work alongside your fellow Strategic Foresight Analyst, who leads our expertise on Luxury, Retail and Fashion, to build out our Consumer Engagement offer. At The Future Laboratory's intelligence platform, we track the consumer journey by first understanding future mindsets and behaviours, then pinpointing the opportunities for new lifestyle products and services rising to meet these future consumer mindsets, and the innovative strategies engaging future consumers with these products and services. Summary of company: The Future Laboratory is one of the world's most renowned futures consultancies. We exist to help our clients make a better future happen for their businesses by providing them with the strategic foresight they need today to make secure decisions about their future prosperity. Our suite of products and services help clients to do three things: Identify their needs and engage with their future customers or consumers Build and future proof brands Identify and prioritise opportunities for innovating their products, services, experiences or work environment The Future Laboratory is built on six core principles, or values, which define both the ethos of the business and the way we conduct ourselves as professionals: inspiring, enlightened, progressive, empowering, collaborative and fearless. Key Responsibilities Source, research and write analysis for our consumer insight and trends intelligence platform LS:N Global to daily and weekly deadlines Be responsible for three sector specialisms - for this role we require a candidate with proven knowledge and experience of the Branding & Marketing, Culture & Media, Tech, Entertainment, Gaming and Digital Spaces sectors. This involves leading planning, researching and writing on these sectors and acting as an expert on them for the wider business Lead on one two macrotrend reports per year, according to our Report Schedule which runs parallel to LS:N Global's week by week analysis requirements, and which are offered on The Future Laboratory's shop. Be a section editor for minimum of one section on the website, commissioning and editing all copy for that section Pitch stories for daily news reportage as well as longer form features including speculative scenarios and original series Arrange meetings with thought leaders/ industry experts Propose and report on industry events, as required Present at in house TFL events as well as externally to clients Write compelling, rigorously researched analysis and report content Know, understand and refer to the four key questions of LS:N Global: what's new? what's next? who's doing this? how is this affecting what consumers are thinking and doing now and in future, especially in relation to how they engage with brands? Why does it matter to our subscribers/clients Work with a project manager to effectively manage your time and record accurately on time sheets Work on client projects when needed from a trends, insights and analysis perspective Work on commissioning and expanding our global network of freelancers and contributors Contribute to the wider The Future Laboratory team knowledge at annual internal trends days presentations, understanding the work of our Applied Foresight and Strategy teams, and supporting our 'One TFL' approach to business. Skills, Knowledge and Expertise Ability to lead, coach and mentor more junior members of the team An intuitive ability to identify and monitor global shifts in the lifestyle industries, from retail to branding, marketing and communications to innovation and design A good understanding of the value of Foresight for today's businesses An excellent cross sector thinker, with specific sector experience Excellent communication skills, with the ability to communicate ideas and information within the Foresight team, and externally to clients and contacts Natural ability to build and develop relationships, with a network of contacts in relevant sectors - both in PR and applied business Full of ideas and information, taking ownership of developing ideas from observation to execution, emphasising their implications for brands and consumers A strategic approach to stories. You should always be on the pulse and interested in what's new and next across the lifestyle sectors - and why it matters to our clients Excellent desk research, field research and interviewing skills Ability to constructively incorporate feedback from editors, and actively turn challenging feedback into positive story outcomes Experience and interest in presenting Experience working with digital content and CMS Ability to multi task and work across several projects simultaneously You may have worked at a respected editorial title or similar consultancy Ideally you will have a deep and wide network of contacts across the lifestyle industries Benefits From your first day at The Future Laboratory, you can expect to enjoy the following benefits: Flexible & hybrid working Socials Summer Fridays Christmas Break Matched employee pension contributions up to 5% Employee Assistance Programme Life Assurance Bereavement counselling And after you pass your probation: Dental scheme Birthday leave Learning bursary Eye care Flu jabs Holiday purchase
Jan 17, 2026
Full time
Senior Foresight Analyst Application Deadline: 30 January 2026 Department: Applied Foresight Employment Type: Full Time Location: The Future Laboratory London Reporting To: Fiona Harkin Compensation: £40,000 / year What will shape the future of discovery? What's the value of culture to brands? How will AI change our world? These are the kinds of challenges our clients at The Future Laboratory expect us to prepare them for. We're looking for a Senior Foresight Analyst who has a fresh view on these questions - one who is informed, a strategic thinker, commercially savvy and, above all, deeply curious. This is an opportunity to join The Future Laboratory's Foresight team, working predominantly on our industry-leading consumer insight and trends intelligence platform, LS:N Global. As a Senior Foresight Analyst you'll be an experienced communicator, able to uncover new ideas and opportunities, distil and analyse them - and then communicate their relevance effectively to our clients. This is not an entry level role. We're looking for a new team member with at least 3-4 years' experience working in - and proven knowledge of - the Branding & Marketing, Culture, Media & Entertainment, and Technology & Gaming sectors. Even if you don't have direct experience in all of the above, you'll be able to apply your analytical mind across multiple other sectors and have a keen interest in consumer behaviours - and the key challenges facing our clients now and in the future. You'll be working in a fast-paced environment as part of a dedicated team with varied skillsets, but all bringing a unique way of thinking to The Future Laboratory as we shape the business of consumer foresight and maintain our reputation for offering market leading insight, trends and expert viewpoints on our possible, potential and preferred futures. You'll work alongside your fellow Strategic Foresight Analyst, who leads our expertise on Luxury, Retail and Fashion, to build out our Consumer Engagement offer. At The Future Laboratory's intelligence platform, we track the consumer journey by first understanding future mindsets and behaviours, then pinpointing the opportunities for new lifestyle products and services rising to meet these future consumer mindsets, and the innovative strategies engaging future consumers with these products and services. Summary of company: The Future Laboratory is one of the world's most renowned futures consultancies. We exist to help our clients make a better future happen for their businesses by providing them with the strategic foresight they need today to make secure decisions about their future prosperity. Our suite of products and services help clients to do three things: Identify their needs and engage with their future customers or consumers Build and future proof brands Identify and prioritise opportunities for innovating their products, services, experiences or work environment The Future Laboratory is built on six core principles, or values, which define both the ethos of the business and the way we conduct ourselves as professionals: inspiring, enlightened, progressive, empowering, collaborative and fearless. Key Responsibilities Source, research and write analysis for our consumer insight and trends intelligence platform LS:N Global to daily and weekly deadlines Be responsible for three sector specialisms - for this role we require a candidate with proven knowledge and experience of the Branding & Marketing, Culture & Media, Tech, Entertainment, Gaming and Digital Spaces sectors. This involves leading planning, researching and writing on these sectors and acting as an expert on them for the wider business Lead on one two macrotrend reports per year, according to our Report Schedule which runs parallel to LS:N Global's week by week analysis requirements, and which are offered on The Future Laboratory's shop. Be a section editor for minimum of one section on the website, commissioning and editing all copy for that section Pitch stories for daily news reportage as well as longer form features including speculative scenarios and original series Arrange meetings with thought leaders/ industry experts Propose and report on industry events, as required Present at in house TFL events as well as externally to clients Write compelling, rigorously researched analysis and report content Know, understand and refer to the four key questions of LS:N Global: what's new? what's next? who's doing this? how is this affecting what consumers are thinking and doing now and in future, especially in relation to how they engage with brands? Why does it matter to our subscribers/clients Work with a project manager to effectively manage your time and record accurately on time sheets Work on client projects when needed from a trends, insights and analysis perspective Work on commissioning and expanding our global network of freelancers and contributors Contribute to the wider The Future Laboratory team knowledge at annual internal trends days presentations, understanding the work of our Applied Foresight and Strategy teams, and supporting our 'One TFL' approach to business. Skills, Knowledge and Expertise Ability to lead, coach and mentor more junior members of the team An intuitive ability to identify and monitor global shifts in the lifestyle industries, from retail to branding, marketing and communications to innovation and design A good understanding of the value of Foresight for today's businesses An excellent cross sector thinker, with specific sector experience Excellent communication skills, with the ability to communicate ideas and information within the Foresight team, and externally to clients and contacts Natural ability to build and develop relationships, with a network of contacts in relevant sectors - both in PR and applied business Full of ideas and information, taking ownership of developing ideas from observation to execution, emphasising their implications for brands and consumers A strategic approach to stories. You should always be on the pulse and interested in what's new and next across the lifestyle sectors - and why it matters to our clients Excellent desk research, field research and interviewing skills Ability to constructively incorporate feedback from editors, and actively turn challenging feedback into positive story outcomes Experience and interest in presenting Experience working with digital content and CMS Ability to multi task and work across several projects simultaneously You may have worked at a respected editorial title or similar consultancy Ideally you will have a deep and wide network of contacts across the lifestyle industries Benefits From your first day at The Future Laboratory, you can expect to enjoy the following benefits: Flexible & hybrid working Socials Summer Fridays Christmas Break Matched employee pension contributions up to 5% Employee Assistance Programme Life Assurance Bereavement counselling And after you pass your probation: Dental scheme Birthday leave Learning bursary Eye care Flu jabs Holiday purchase
Engineering Coordinator - Reactive Maintenance Are you a master of calendars, a champion of clarity and a wizard at turning chaos into organised action? Looking for benefits such as 2 days a week working from home? Here we're not just another engineering services company. Since 2017 we've built a team delivering mechanical and electrical installation, property maintenance and sustainable energy solutions across the UK and Ireland - with a mission to keep buildings safe, running and efficient. We're now looking for an Engineering Coordinator to become the linchpin between our clients, the reactive-works desk, and our mechanical & electrical engineers. What you'll be doing: Scheduling and coordinating reactive maintenance and repair works with M&E teams - often at short notice. Acting with a sense of urgency: ensuring urgent fixes are booked, dispatched and completed before anyone's tea goes cold. Communicating with clients and engineers - keeping everyone informed, reassured, and in the loop. Maintaining accurate work-order documentation and follow-up schedules with strong attention to detail. What we're looking for: A solid admin or coordination background - you know your way around spreadsheets, calendars and deadlines. Strong communication skills - you're clear, polite, and not afraid to pick up the phone to make things happen. A keen eye for detail, and a genuine sense of urgency when things need fixing sooner rather than later. A can-do attitude, flexibility, and a touch of good humour - after all, property maintenance can be unpredictable, so it helps if you can laugh (or at least smile) at surprise leaks, last-minute call-outs, and random boiler dramas. Why this Group? Because we believe in more than just fixing boilers and wires. We believe in doing the job right. Our breadth of services - mechanical & electrical installation, reactive maintenance, sustainable energy, asset upkeep - means you'll work with diverse teams, different clients, and a wide variety of building types. Here, every day is different. You'll never be bored. You'll learn loads. And you'll play a key role in helping our clients stay warm, safe, and decent. If you're organised, reliable - and enjoy the occasional scheduling puzzle - send us your CV and a short covering note. We can't promise we'll always keep you guessing, but we can promise your work will matter.
Jan 17, 2026
Full time
Engineering Coordinator - Reactive Maintenance Are you a master of calendars, a champion of clarity and a wizard at turning chaos into organised action? Looking for benefits such as 2 days a week working from home? Here we're not just another engineering services company. Since 2017 we've built a team delivering mechanical and electrical installation, property maintenance and sustainable energy solutions across the UK and Ireland - with a mission to keep buildings safe, running and efficient. We're now looking for an Engineering Coordinator to become the linchpin between our clients, the reactive-works desk, and our mechanical & electrical engineers. What you'll be doing: Scheduling and coordinating reactive maintenance and repair works with M&E teams - often at short notice. Acting with a sense of urgency: ensuring urgent fixes are booked, dispatched and completed before anyone's tea goes cold. Communicating with clients and engineers - keeping everyone informed, reassured, and in the loop. Maintaining accurate work-order documentation and follow-up schedules with strong attention to detail. What we're looking for: A solid admin or coordination background - you know your way around spreadsheets, calendars and deadlines. Strong communication skills - you're clear, polite, and not afraid to pick up the phone to make things happen. A keen eye for detail, and a genuine sense of urgency when things need fixing sooner rather than later. A can-do attitude, flexibility, and a touch of good humour - after all, property maintenance can be unpredictable, so it helps if you can laugh (or at least smile) at surprise leaks, last-minute call-outs, and random boiler dramas. Why this Group? Because we believe in more than just fixing boilers and wires. We believe in doing the job right. Our breadth of services - mechanical & electrical installation, reactive maintenance, sustainable energy, asset upkeep - means you'll work with diverse teams, different clients, and a wide variety of building types. Here, every day is different. You'll never be bored. You'll learn loads. And you'll play a key role in helping our clients stay warm, safe, and decent. If you're organised, reliable - and enjoy the occasional scheduling puzzle - send us your CV and a short covering note. We can't promise we'll always keep you guessing, but we can promise your work will matter.
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale. ON24 provides industry leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit . Role Overview Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. This role coordinates setup, implementation, training and maintenance on various ON24 products and partner platforms. It requires an organized individual comfortable interfacing with clients, handling multiple projects, and facilitating cross functional projects involving sales, engineering, finance, and external client teams. Primary Responsibilities Act as a trusted advisor to end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Conduct frequent reviews with accounts to determine customer satisfaction, risk, and drive KPIs. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Act as the client point of contact to ensure successful execution of all client engagements. Consistently meet project timelines and exceed client expectations. Onboard new customers to hit key milestones in partnership with cross functional teams to facilitate account set up, implementation, training, and ongoing account review and modification. Assist with the renewal process for annual account renewal. Collaborate closely with product management, R&D, marketing and sales to improve operational processes and act as the voice of the customer to drive better customer results. Ensure customers have ongoing guidance and access to supporting tools hosted by ON24, including client training portal, knowledge center, and platform support ticketing system (chat, email and phone). Essential Experience At least 3 years of work experience in Customer Success Management or Account Management. Experience in consultative or solution based selling, with the ability to identify and understand customer needs. A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Essential Skills The ability to work effectively with all levels of the organization to complete assigned projects within the specified timeline. Professional experience with Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce. Excellent organizational, planning, and communication skills. Integrity, creativity, intellectual curiosity, high standards, persistence, and achievement-oriented. Proven ability to collaborate and build strong relationships with customers, especially at the executive level. What We Currently Offer An evolving tech business that moves at a fast pace, offering the best aspects of a 'start up' mentality day to day, but as part of an established and diverse multinational with a proven product. The opportunity to take ownership - given autonomy to cultivate success in your role as part of a clear strategy and structure. An entrepreneurial environment - encouraging open dialogue for new ideas, ways of working, and innovations. A hybrid working model to be together as a group in our modern Kings Cross office (complete with coffee machine, snacks, drinks fridge, standing desks, etc). A place to learn - heavy on personal and professional development that allows you to both soak up knowledge from some of the best in the industry, and own your own career. Competitive compensation package including equity and comprehensive benefits. Reimbursements currently covering helpful extras such as reasonable home office equipment expenses, mobile phone use, and weekly lunches provided at the office. 25 days holiday as standard - plus bank holidays - and additional floating and 'wellness days' to be used as you like. Office wide events planned, organised and expertly delivered by our amazing in house 'Culture Club', to make sure that even in a hybrid workplace we're not forgetting the importance of socialising! EEOC Statement ON24 is proud to be an equal employment opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
Jan 17, 2026
Full time
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale. ON24 provides industry leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit . Role Overview Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. This role coordinates setup, implementation, training and maintenance on various ON24 products and partner platforms. It requires an organized individual comfortable interfacing with clients, handling multiple projects, and facilitating cross functional projects involving sales, engineering, finance, and external client teams. Primary Responsibilities Act as a trusted advisor to end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Conduct frequent reviews with accounts to determine customer satisfaction, risk, and drive KPIs. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Act as the client point of contact to ensure successful execution of all client engagements. Consistently meet project timelines and exceed client expectations. Onboard new customers to hit key milestones in partnership with cross functional teams to facilitate account set up, implementation, training, and ongoing account review and modification. Assist with the renewal process for annual account renewal. Collaborate closely with product management, R&D, marketing and sales to improve operational processes and act as the voice of the customer to drive better customer results. Ensure customers have ongoing guidance and access to supporting tools hosted by ON24, including client training portal, knowledge center, and platform support ticketing system (chat, email and phone). Essential Experience At least 3 years of work experience in Customer Success Management or Account Management. Experience in consultative or solution based selling, with the ability to identify and understand customer needs. A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Essential Skills The ability to work effectively with all levels of the organization to complete assigned projects within the specified timeline. Professional experience with Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce. Excellent organizational, planning, and communication skills. Integrity, creativity, intellectual curiosity, high standards, persistence, and achievement-oriented. Proven ability to collaborate and build strong relationships with customers, especially at the executive level. What We Currently Offer An evolving tech business that moves at a fast pace, offering the best aspects of a 'start up' mentality day to day, but as part of an established and diverse multinational with a proven product. The opportunity to take ownership - given autonomy to cultivate success in your role as part of a clear strategy and structure. An entrepreneurial environment - encouraging open dialogue for new ideas, ways of working, and innovations. A hybrid working model to be together as a group in our modern Kings Cross office (complete with coffee machine, snacks, drinks fridge, standing desks, etc). A place to learn - heavy on personal and professional development that allows you to both soak up knowledge from some of the best in the industry, and own your own career. Competitive compensation package including equity and comprehensive benefits. Reimbursements currently covering helpful extras such as reasonable home office equipment expenses, mobile phone use, and weekly lunches provided at the office. 25 days holiday as standard - plus bank holidays - and additional floating and 'wellness days' to be used as you like. Office wide events planned, organised and expertly delivered by our amazing in house 'Culture Club', to make sure that even in a hybrid workplace we're not forgetting the importance of socialising! EEOC Statement ON24 is proud to be an equal employment opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? In the last six months we experienced an increase in demand for software engineers who work closely to our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a founding Senior Forward Deployed Engineer you'll get to interact with our R&D team and influence roadmap decisions while unlocking business impact for our customers. You'll play a pivotal role in revolutionizing how our most strategic customers scale customer support. You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them. If you're looking for ownership, creativity, and the opportunity to lead R&D and Go to Market teams in a fast paced environment, this role is for you. What will I be doing? Drive the adoption of Fin by helping prospects unlock the power of Intercom's AI capabilities to automate and scale their support operations. Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Provide them with insight to achieve outstanding results with Fin. Work hands on with customers' technical teams as a technical expert and trusted advisor, coding side by side to drive projects to completion. Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, project success and actionable product feedback. Contribute to and evolve the Forward Deployed Engineering function. Codify best practices and share insights gained from customer engagements to help us scale and grow. What skills do I need? Ideally, you've built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you've created. Bonus points if you're a former founder or early engineer at a startup. You are interested in AI/ML. You're good at quickly building a good understanding of novel problems, capabilities, architectures and understanding trade offs and limitations. Strong cross functional collaboration. Ability to understand and navigate organizational boundaries and bring people together to achieve the best outcome for our customers and Intercom. Able to prototype and ship software fast, while maintaining a high bar on quality and the focus on business goals and outcomes. Proficient using and writing REST APIs to integrate systems effectively. Strong communicator. Can easily talk to engineers and non technical audiences about the same topics at different altitudes, and different levels of detail. Willing to travel and work on site with customers to build strong relationships and deeply understand their needs. Benefits Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Jan 17, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? In the last six months we experienced an increase in demand for software engineers who work closely to our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a founding Senior Forward Deployed Engineer you'll get to interact with our R&D team and influence roadmap decisions while unlocking business impact for our customers. You'll play a pivotal role in revolutionizing how our most strategic customers scale customer support. You will work closely with customers and our go to market team to deeply understand use cases and design, build, and implement solutions for them. If you're looking for ownership, creativity, and the opportunity to lead R&D and Go to Market teams in a fast paced environment, this role is for you. What will I be doing? Drive the adoption of Fin by helping prospects unlock the power of Intercom's AI capabilities to automate and scale their support operations. Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Provide them with insight to achieve outstanding results with Fin. Work hands on with customers' technical teams as a technical expert and trusted advisor, coding side by side to drive projects to completion. Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, project success and actionable product feedback. Contribute to and evolve the Forward Deployed Engineering function. Codify best practices and share insights gained from customer engagements to help us scale and grow. What skills do I need? Ideally, you've built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you've created. Bonus points if you're a former founder or early engineer at a startup. You are interested in AI/ML. You're good at quickly building a good understanding of novel problems, capabilities, architectures and understanding trade offs and limitations. Strong cross functional collaboration. Ability to understand and navigate organizational boundaries and bring people together to achieve the best outcome for our customers and Intercom. Able to prototype and ship software fast, while maintaining a high bar on quality and the focus on business goals and outcomes. Proficient using and writing REST APIs to integrate systems effectively. Strong communicator. Can easily talk to engineers and non technical audiences about the same topics at different altitudes, and different levels of detail. Willing to travel and work on site with customers to build strong relationships and deeply understand their needs. Benefits Competitive salary and equity in a fast growing start up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
JOB TITLE: SERVICE DESK ADMINISTRATOR LOCATION: Farnham SALARY: £26k/£27k COMPANY INFORMATION Service Desk Administrator Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a Servive Desk Administrator to join their ever expanding team Close working relationships with high profile clients meani click apply for full job details
Jan 17, 2026
Full time
JOB TITLE: SERVICE DESK ADMINISTRATOR LOCATION: Farnham SALARY: £26k/£27k COMPANY INFORMATION Service Desk Administrator Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a Servive Desk Administrator to join their ever expanding team Close working relationships with high profile clients meani click apply for full job details
Main activities and tasks: Manage the process of assessing new applicants accreditation or re-accreditation, enabling them to access telecommunications sites Manage the data and records of new and existing telecommunications engineers and users Issue access cards and provide access to vetting services for certain staff required to access higher security locations Issue temporary loan of keys for certa click apply for full job details
Jan 17, 2026
Full time
Main activities and tasks: Manage the process of assessing new applicants accreditation or re-accreditation, enabling them to access telecommunications sites Manage the data and records of new and existing telecommunications engineers and users Issue access cards and provide access to vetting services for certain staff required to access higher security locations Issue temporary loan of keys for certa click apply for full job details
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data driven, highly cross functional world class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day to day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross selling & building multi stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions. Educate and drive engagement of our Self Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co creating potential triggers and offers with marketing and strategy support. Advocate for your customer and represent their voice inside of Airwallex. Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast growing tech startup or financial services business. Strong verbal and written communication skills in English. Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets. A strong ability to thrive in a fast paced, dynamic environment is essential, and previous experience with a high growth or globally distributed startup is highly beneficial. Bachelor's degree or equivalent. Proactive, self starter and independent to manage and prioritise own book of business. Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Jan 17, 2026
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data driven, highly cross functional world class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day to day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross selling & building multi stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions. Educate and drive engagement of our Self Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co creating potential triggers and offers with marketing and strategy support. Advocate for your customer and represent their voice inside of Airwallex. Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast growing tech startup or financial services business. Strong verbal and written communication skills in English. Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets. A strong ability to thrive in a fast paced, dynamic environment is essential, and previous experience with a high growth or globally distributed startup is highly beneficial. Bachelor's degree or equivalent. Proactive, self starter and independent to manage and prioritise own book of business. Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world If you have a passion for innovation in delivering service excellence with a background in Oracle Fusion Cloud Application implementation and support, we want you on our team! UK SC is required but don't disclose the fact you have SC until requested by Oracle Security Admin team. Who is Oracle Customer Success Services? Oracle Customer Success Services (CSS) is uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology Oracle SaaS applications best unfold their full value and rich capabilities if user adoption, business continuity, technical optimization, and security are addressed proactively. Thousands of customers around the globe have relied for several years on Customer Success Services for high performance and the efficient operation of their most critical business processes on Oracle environments. Thousands of domain experts around the world assist and guide customers toward their business goals. Oracle CSS provides tailored support and guidance throughout the Oracle Cloud Applications usage to meet customers' business objectives. We, the CSS, are expanding the team in the UK to help manage, support and enhance our customers experience with Oracle Fusion SaaS and PaaS. The Team works with our UK Secure Govt Customers primarily but also works with UK Commercial Customers when required. Lifecycle management As customers grow and mature with their operations, we would act as the enabler to enhance product adoption and user experience. Our focus on continual service improvement is a key differentiator. As part of Customer Success Services organization, you will get an opportunity in the lifecycle management of the SaaS and PaaS solution-we would leverage your expertise and creativity to innovate business and IT processes, improve product adoption and other aspects of lifecycle management. You may be engaged in assisting customers in their day to day queries, create extensions, enrichments to the implemented product, helping them on their journey to cloud, release management activities for quarterly releases and be a part of the customer business teams to enable them achieve their key business process KPI's. What you'll do As a Fusion Cloud ERP Implementation Support Engineer for UK Government Clients, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical and functional customer issues directly with customers. A main point of contact for customers, you are responsible for facilitating customer relationships with Support, Product Management, XLOB and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Fusion Cloud ERP Implementation Support Engineer you will offer strategic support to assure the highest level of customer satisfaction. A focus is to build/use automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visit. The background you should have for this job 3+ years experience with Oracle Fusion Cloud ERP or 5+ years experience with Oracle Fusion Cloud and Oracle EBS ERP Eligibility for UK Government Security Clearance, British Nationality required. Minimum 5 years UK residency to meet UK Security Vetting (SC) requirements. Minimum 5 years UK residency to meet UK Security Vetting (SC) requirements. Full understanding of UK ERP legislation Applying and testing of Oracle Updates Strong experience in proving support, configuration and extension services activities. Excellent spoken and written English language communication skills. Ability to work with multiple teams to address client needs. Demonstrate self-initiative and ability to work independently and unsupervised. Have hands-on experience in supporting/integrating and extending Oracle Fusion Cloud ERP Expertise in configuring and optimizing applications, and understanding of performance tuning techniques We also use Fusion SaaS (e.g. OIC, EPM, SCM, PPM, HCM, Payroll) At Oracle, we don't just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.
Jan 17, 2026
Full time
Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world If you have a passion for innovation in delivering service excellence with a background in Oracle Fusion Cloud Application implementation and support, we want you on our team! UK SC is required but don't disclose the fact you have SC until requested by Oracle Security Admin team. Who is Oracle Customer Success Services? Oracle Customer Success Services (CSS) is uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology Oracle SaaS applications best unfold their full value and rich capabilities if user adoption, business continuity, technical optimization, and security are addressed proactively. Thousands of customers around the globe have relied for several years on Customer Success Services for high performance and the efficient operation of their most critical business processes on Oracle environments. Thousands of domain experts around the world assist and guide customers toward their business goals. Oracle CSS provides tailored support and guidance throughout the Oracle Cloud Applications usage to meet customers' business objectives. We, the CSS, are expanding the team in the UK to help manage, support and enhance our customers experience with Oracle Fusion SaaS and PaaS. The Team works with our UK Secure Govt Customers primarily but also works with UK Commercial Customers when required. Lifecycle management As customers grow and mature with their operations, we would act as the enabler to enhance product adoption and user experience. Our focus on continual service improvement is a key differentiator. As part of Customer Success Services organization, you will get an opportunity in the lifecycle management of the SaaS and PaaS solution-we would leverage your expertise and creativity to innovate business and IT processes, improve product adoption and other aspects of lifecycle management. You may be engaged in assisting customers in their day to day queries, create extensions, enrichments to the implemented product, helping them on their journey to cloud, release management activities for quarterly releases and be a part of the customer business teams to enable them achieve their key business process KPI's. What you'll do As a Fusion Cloud ERP Implementation Support Engineer for UK Government Clients, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical and functional customer issues directly with customers. A main point of contact for customers, you are responsible for facilitating customer relationships with Support, Product Management, XLOB and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Fusion Cloud ERP Implementation Support Engineer you will offer strategic support to assure the highest level of customer satisfaction. A focus is to build/use automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visit. The background you should have for this job 3+ years experience with Oracle Fusion Cloud ERP or 5+ years experience with Oracle Fusion Cloud and Oracle EBS ERP Eligibility for UK Government Security Clearance, British Nationality required. Minimum 5 years UK residency to meet UK Security Vetting (SC) requirements. Minimum 5 years UK residency to meet UK Security Vetting (SC) requirements. Full understanding of UK ERP legislation Applying and testing of Oracle Updates Strong experience in proving support, configuration and extension services activities. Excellent spoken and written English language communication skills. Ability to work with multiple teams to address client needs. Demonstrate self-initiative and ability to work independently and unsupervised. Have hands-on experience in supporting/integrating and extending Oracle Fusion Cloud ERP Expertise in configuring and optimizing applications, and understanding of performance tuning techniques We also use Fusion SaaS (e.g. OIC, EPM, SCM, PPM, HCM, Payroll) At Oracle, we don't just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.
