Service Desk Engineer £25,000-£35,000 DOE Huntingdon, Cambridgeshire Hybrid Working Our client is a leading, independent provider of IT Managed Services and Digital Transformation Solutions to UK businesses. Their principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs click apply for full job details
Nov 22, 2025
Full time
Service Desk Engineer £25,000-£35,000 DOE Huntingdon, Cambridgeshire Hybrid Working Our client is a leading, independent provider of IT Managed Services and Digital Transformation Solutions to UK businesses. Their principal aim is to offer unparalleled service alongside a broad range of sustainable, digital solutions to meet our customers' needs click apply for full job details
3rd Line Engineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rd Line Engineer to join their growing Infrastructure team. Joining an established team, the 3rd Line Engineer will be supporting our client with a range of day to day escalations raised from the Service Desk Team, in addition to looking after the existing click apply for full job details
Nov 22, 2025
Full time
3rd Line Engineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rd Line Engineer to join their growing Infrastructure team. Joining an established team, the 3rd Line Engineer will be supporting our client with a range of day to day escalations raised from the Service Desk Team, in addition to looking after the existing click apply for full job details
At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. We are currently looking for a Technical Helpdesk Engineer to join our Service team in Ireland. . click apply for full job details
Nov 22, 2025
Full time
At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. We are currently looking for a Technical Helpdesk Engineer to join our Service team in Ireland. . click apply for full job details
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Senior Project Manager Location: UK - Hatfield, UK - London, UK - Manchester, UK - Birmingham Job-ID: 213533 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Senior Project Manager UK into our thriving Group Professional Services (GPS) organisation within Computacenter. So who are we? Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape. What you'll do As a Senior Project Manager (SPM) in Computacenter's Projects & Programmes Practice you will be responsible for delivering complex and/or high risk, end-to-end projects. You may deliver multiple projects simultaneously or significant work-streams on larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be required to lead a Project & Portfolio Management Office (PMO). Whatever the assignment you will lead the engagement, be responsible for the business outcome and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful delivery of assignments from inception through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for meeting the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference or project control documentation. These will be delivered alongside the agreed financial outcome of the assignment. In support of this, you're expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technology/solution. Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. Change Management: Own or ensure that the end-to-end change process for the assignment is followed to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the development, negotiation, and agreement of the statement of work and any subsequent changes. Financial Management: Be responsible for the successful delivery of the assignment to the agreed financial baseline to meet (or exceed) the key performance indicators. These are typically defined and agreed with the sales team and other key stakeholders in the statement of work and cost model. Relationship Management: During your assignments, you will create and manage the stakeholder relationships across Computacenter, its suppliers, and customers, ensuring that a positive and constructive relationship is created and maintained. People Management: You will be responsible for leading and shaping the team to ensure the successful delivery of your assignment. What you'll need Familiarity with the latest technologies and the ability to articulate the benefits in line with Computacenter's propositions. Trained and accredited in project management methodology, for example Prince2, Agile Techniques. A demonstrable track record of delivering complex, high-risk assignments/multiple successful outcomes. Exposure delivering a range of IT projects (e.g. End User Deployment, Desktop and Application Virtualisation, Application/Software Development, Cloud and Data Centres, and Networking & Security). Demonstrable leadership skills and personal gravitas. Excellent interpersonal skills and ability to build and maintain relationships. Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders, to enable positive assignment outcomes. Ability to apply a variety of approaches including Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts. Understand and be able to articulate the wider context of the project you are leading. Ability to articulate the value of project management to internal and external customers. Excellent literacy and numeracy skills. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Nov 22, 2025
Full time
Senior Project Manager Location: UK - Hatfield, UK - London, UK - Manchester, UK - Birmingham Job-ID: 213533 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce we are now looking to hire a Senior Project Manager UK into our thriving Group Professional Services (GPS) organisation within Computacenter. So who are we? Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape. What you'll do As a Senior Project Manager (SPM) in Computacenter's Projects & Programmes Practice you will be responsible for delivering complex and/or high risk, end-to-end projects. You may deliver multiple projects simultaneously or significant work-streams on larger projects and programmes. The projects could be stand-alone projects or may be part of a Projects & Portfolio Management Office (PMO). You may also be required to lead a Project & Portfolio Management Office (PMO). Whatever the assignment you will lead the engagement, be responsible for the business outcome and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful delivery of assignments from inception through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for meeting the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference or project control documentation. These will be delivered alongside the agreed financial outcome of the assignment. In support of this, you're expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technology/solution. Project Management: Throughout the entire project lifecycle, you will be expected to understand and adhere to our methodologies for delivering Professional Services engagements to our customers. Change Management: Own or ensure that the end-to-end change process for the assignment is followed to ensure full awareness and adoption of the project outcomes whilst minimizing working at risk/commercial exposure & optimizing our contribution. Business Management: Ensure that projects align with the customer requirements, deliver value, and are completed efficiently within scope, time, and budget constraints. Contract Management: Manage the assignment scope and understand the commercial baseline, supporting or leading the development, negotiation, and agreement of the statement of work and any subsequent changes. Financial Management: Be responsible for the successful delivery of the assignment to the agreed financial baseline to meet (or exceed) the key performance indicators. These are typically defined and agreed with the sales team and other key stakeholders in the statement of work and cost model. Relationship Management: During your assignments, you will create and manage the stakeholder relationships across Computacenter, its suppliers, and customers, ensuring that a positive and constructive relationship is created and maintained. People Management: You will be responsible for leading and shaping the team to ensure the successful delivery of your assignment. What you'll need Familiarity with the latest technologies and the ability to articulate the benefits in line with Computacenter's propositions. Trained and accredited in project management methodology, for example Prince2, Agile Techniques. A demonstrable track record of delivering complex, high-risk assignments/multiple successful outcomes. Exposure delivering a range of IT projects (e.g. End User Deployment, Desktop and Application Virtualisation, Application/Software Development, Cloud and Data Centres, and Networking & Security). Demonstrable leadership skills and personal gravitas. Excellent interpersonal skills and ability to build and maintain relationships. Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders, to enable positive assignment outcomes. Ability to apply a variety of approaches including Emotional Intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts. Understand and be able to articulate the wider context of the project you are leading. Ability to articulate the value of project management to internal and external customers. Excellent literacy and numeracy skills. About us Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures. We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance. Interested in joining a company with a strong sense of community? We're growing. We're hiring. We encourage. We empower. We support.
Sumo Logic helps make the digital world faster, reliable and more secure . Our purpose is to bring teams together to solve observability and security issues for digital enterprises. Sumo is a SaaS Analytics pioneer in continuous intelligence, a new category of software, which enables organisations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence Platform automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds. More than 2,400 customers rely on Sumo Logic to build, run, and secure their modern applications and cloud infrastructures. Only Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy. We are seeking an experienced and highly motivated tech savvy, sales professional to help us fuel our growth and develop our relationships with both new and existing customers. We seek an experienced salesperson able to effectively balance high velocity deals with larger complex deals, working in partnership with our channel partners. Our ideal candidate will be a hunter, who has consistently been in the top 10% of the sales teams she/he has worked within. They will have a track record of growing sales, a creative and consultative approach, be able to take initiative to produce results combined with polished presentation skills. Job Responsibilities Target, manage and sell to new and existing customers, exceed revenue quota goals. Demonstrate the ability to address each customer and partner's unique needs, while providing them with the relevant information and appropriate solutions. Working alongside your dedicated Pre-Sales Engineer deliver compelling demo's, discovery and technical solutions that meet the customers business and technical needs Align with your dedicated SDR to create compelling outreach campaigns and generate sales pipeline. Qualify and manage inbound leads in order to process through the sales funnel. Close and process all prospects, managing an end-to-end sales lifecycle working alongside our talented Pre-Sales Engineers, Professional Services, Sales operations, deal desk, legal and marketing teams Engage with Channel Partners and Alliances to extend market reach. Work closely with our Customer Success Team for client reviews. Create and deliver accurate sales forecasts. Provide timely and insightful input back to other corporate functions, particularly product management and marketing. Desired Qualifications, Skills and Experience Effective Selling Demonstrable sales experience selling B2B software applications; on-demand/SaaS, Security Solutions & IT Infrastructure Management solutions. Proven track record of selling to both a technical audience like IT Operations, Security, and Dev/Ops leaders and practitioners, as well as engaging with Economic Buyers C-level and Procurement teams. Deliver oral and written communications that are impactful and persuasive with their intended audience Build compelling presentations in conjunction with SE's for PoV's, Pro Services and commercial business cases Customer & Territory Management Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers and prospects. Identifying, meeting and exceeding customer expectations, by treating customers with dignity and respect. Manage territory, considering each and all accounts, collectively. Establish accurate plans and forecast, prioritise efforts, generate short term results whilst holding a long term perspective to maximise overall territory viability. In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc. Cultural Fit Thrive in a fast-paced, high-growth and rapidly changing industry. Passionate about technology to resolve customer problems and operates as a team player, who communicates effectively, and works well in a winning but positive team environment. Experienced in company applications such as CRM SFDC and is consistent and timely delivering key tasks such as forecasts, completing enablement training and attending essential company meetings, town halls. Good understanding of sales methodologies such as Meddpicc, sales challengers or other sales methods. What we can offer you Excellent remuneration package with quarterly wellness days and other benefits Opportunity to earn with an excellent commission complan, built in accelerators, exciting quarterly SPIFFs, President Club, and other awards Full Onboarding and enablement to develop your skills and continuous learning Creative and innovative Leadership team who are engaged with our field sales teams A growing client base, - we are challenging the traditional & legacy ISV's in this space A dynamic but empathetic, and caring culture - all SUMO's are respected across the world and celebrate diversity We have won over 60+ awards as one of the best places to work! An award winning and truly powerful SaaS Analytics platform, in Gartner MQ for both Security & Observability About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit . Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. Created job description for publication.
Nov 21, 2025
Full time
Sumo Logic helps make the digital world faster, reliable and more secure . Our purpose is to bring teams together to solve observability and security issues for digital enterprises. Sumo is a SaaS Analytics pioneer in continuous intelligence, a new category of software, which enables organisations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence Platform automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds. More than 2,400 customers rely on Sumo Logic to build, run, and secure their modern applications and cloud infrastructures. Only Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy. We are seeking an experienced and highly motivated tech savvy, sales professional to help us fuel our growth and develop our relationships with both new and existing customers. We seek an experienced salesperson able to effectively balance high velocity deals with larger complex deals, working in partnership with our channel partners. Our ideal candidate will be a hunter, who has consistently been in the top 10% of the sales teams she/he has worked within. They will have a track record of growing sales, a creative and consultative approach, be able to take initiative to produce results combined with polished presentation skills. Job Responsibilities Target, manage and sell to new and existing customers, exceed revenue quota goals. Demonstrate the ability to address each customer and partner's unique needs, while providing them with the relevant information and appropriate solutions. Working alongside your dedicated Pre-Sales Engineer deliver compelling demo's, discovery and technical solutions that meet the customers business and technical needs Align with your dedicated SDR to create compelling outreach campaigns and generate sales pipeline. Qualify and manage inbound leads in order to process through the sales funnel. Close and process all prospects, managing an end-to-end sales lifecycle working alongside our talented Pre-Sales Engineers, Professional Services, Sales operations, deal desk, legal and marketing teams Engage with Channel Partners and Alliances to extend market reach. Work closely with our Customer Success Team for client reviews. Create and deliver accurate sales forecasts. Provide timely and insightful input back to other corporate functions, particularly product management and marketing. Desired Qualifications, Skills and Experience Effective Selling Demonstrable sales experience selling B2B software applications; on-demand/SaaS, Security Solutions & IT Infrastructure Management solutions. Proven track record of selling to both a technical audience like IT Operations, Security, and Dev/Ops leaders and practitioners, as well as engaging with Economic Buyers C-level and Procurement teams. Deliver oral and written communications that are impactful and persuasive with their intended audience Build compelling presentations in conjunction with SE's for PoV's, Pro Services and commercial business cases Customer & Territory Management Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers and prospects. Identifying, meeting and exceeding customer expectations, by treating customers with dignity and respect. Manage territory, considering each and all accounts, collectively. Establish accurate plans and forecast, prioritise efforts, generate short term results whilst holding a long term perspective to maximise overall territory viability. In-depth knowledge of given industry and relevant marketplace; can speak with authority, e.g., on industry trends, best practices, competitive practices, regulatory issues, etc. Cultural Fit Thrive in a fast-paced, high-growth and rapidly changing industry. Passionate about technology to resolve customer problems and operates as a team player, who communicates effectively, and works well in a winning but positive team environment. Experienced in company applications such as CRM SFDC and is consistent and timely delivering key tasks such as forecasts, completing enablement training and attending essential company meetings, town halls. Good understanding of sales methodologies such as Meddpicc, sales challengers or other sales methods. What we can offer you Excellent remuneration package with quarterly wellness days and other benefits Opportunity to earn with an excellent commission complan, built in accelerators, exciting quarterly SPIFFs, President Club, and other awards Full Onboarding and enablement to develop your skills and continuous learning Creative and innovative Leadership team who are engaged with our field sales teams A growing client base, - we are challenging the traditional & legacy ISV's in this space A dynamic but empathetic, and caring culture - all SUMO's are respected across the world and celebrate diversity We have won over 60+ awards as one of the best places to work! An award winning and truly powerful SaaS Analytics platform, in Gartner MQ for both Security & Observability About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit . Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. Created job description for publication.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience with Android application development. Experience using Kotlin/Java. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience with data structures or algorithms. Experience developing accessible technologies. Experience with one or more of the following: Android SDK, Android Internals. Experience with testing, maintaining, and launching software products. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Nov 21, 2025
Full time
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms in either an academic or industry setting. 2 years of experience with Android application development. Experience using Kotlin/Java. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience with data structures or algorithms. Experience developing accessible technologies. Experience with one or more of the following: Android SDK, Android Internals. Experience with testing, maintaining, and launching software products. About the job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Our well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experience working with a Managed Service Provider. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to grow with progression opportunities within their technical team? Our client is a growing family-run business, providing managed IT services to a diverse range of customers across the whole of the UK and globally, including America, China, Italy, and Dubai. They take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with a wide variety of IT challenges, including networking. This role is an excellent opportunity to work with a diverse client base, ranging from corporate businesses to football clubs, where technology plays a crucial role in their operations. Benefits: Holidays: 24 days annual leave + bank holidays + extra days at Christmas for shut down. Flexible working: After 6-month probation, hybrid working (3 days in office, 2 days from home) Pension scheme Career progression opportunities: Technical team of eighteen with pathways to advance within Tier 3, field engineering, and specialist roles. Company socials: Team activities such as go-karting, NQ64 gaming bar nights, charity quiz nights, Christmas parties. Football industry exposure: Investment in football clubs, early access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Responsibilities for the Tier 2 Service Desk Engineer: Provide Tier 2 technical support, troubleshooting issues and resolving complex IT queries. Support a diverse range of customers across multiple industries. Work closely with Tier 1 engineers and escalate issues to Tier 3 when necessary. Assist in networking tasks and infrastructure support. Time and a half if you are working matchdays. Work collaboratively with the wider technical team, including field engineers. Participate in knowledge sharing to help up skill members of the team. Ensure timely and professional communication with clients Requirements of the Tier 2 Service Desk Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity with backup and disaster recovery solutions. Ability to work independently and as part of a team. Excellent communication and problem-solving skills. A proactive and customer-focused approach. Flexible to attend match day on site response, which will be paid at time and a half. This is an exciting opportunity to be part of a dynamic and innovative business that values its employees and provides fantastic career progression.
Nov 21, 2025
Full time
Our well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experience working with a Managed Service Provider. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to grow with progression opportunities within their technical team? Our client is a growing family-run business, providing managed IT services to a diverse range of customers across the whole of the UK and globally, including America, China, Italy, and Dubai. They take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with a wide variety of IT challenges, including networking. This role is an excellent opportunity to work with a diverse client base, ranging from corporate businesses to football clubs, where technology plays a crucial role in their operations. Benefits: Holidays: 24 days annual leave + bank holidays + extra days at Christmas for shut down. Flexible working: After 6-month probation, hybrid working (3 days in office, 2 days from home) Pension scheme Career progression opportunities: Technical team of eighteen with pathways to advance within Tier 3, field engineering, and specialist roles. Company socials: Team activities such as go-karting, NQ64 gaming bar nights, charity quiz nights, Christmas parties. Football industry exposure: Investment in football clubs, early access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Responsibilities for the Tier 2 Service Desk Engineer: Provide Tier 2 technical support, troubleshooting issues and resolving complex IT queries. Support a diverse range of customers across multiple industries. Work closely with Tier 1 engineers and escalate issues to Tier 3 when necessary. Assist in networking tasks and infrastructure support. Time and a half if you are working matchdays. Work collaboratively with the wider technical team, including field engineers. Participate in knowledge sharing to help up skill members of the team. Ensure timely and professional communication with clients Requirements of the Tier 2 Service Desk Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and management (RMM) tools. Familiarity with backup and disaster recovery solutions. Ability to work independently and as part of a team. Excellent communication and problem-solving skills. A proactive and customer-focused approach. Flexible to attend match day on site response, which will be paid at time and a half. This is an exciting opportunity to be part of a dynamic and innovative business that values its employees and provides fantastic career progression.
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties JOB DESCRIPTION Technical Professional - Mechanical (Project Engineer) As a Project Engineer / Technical Professional within the Rig Installation Group you will be responsible for supporting the planning, removal and installation of offshore cementing equipment including timeline and resource planning on fixed and mobile rig installations at locations globally. Based primarily in the Halliburton office in Aberdeen with the opportunity for occasional travel internationally and offshore you will be a key participant in all project activities. May also be assigned to equipment rebuild projects at our Aberdeen base. Key responsibilities for this role are outlined below: Roles and responsibilities: •Carries out or supports rig surveys both through manual measurements and digitally with a 3D laser scanner where appropriate (training will be provided) •Creates reports, project schedule / Gantt Chart, pre-planning and resource forecasting for activities relating to the project •Creates installation procedures, commissioning procedures and certification data books. •Creation / coordination / review of equipment layout drawings and P&ID's for equipment installation on Mobile Offshore Drilling Units and platforms. •Primary contact for the installation coordinator and client (internal or external) on all technical and project support matters. •Ensures plans are followed and monitors progress, tracking the plan vs actual based on daily reporting from the installation coordinator. •Assists with preparation of BOM for projects. •Prepares basic design calculations and specifications. •Evaluates equipment and certification requirements. •Interface with the rig owner, client and classification society where required. •Documents and tracks lessons learnt throughout projects. •Assists with equipment and materials procurement, inspection, preparation and mobilisation. •Provide guidance to technicians and drafters and work with them to meet design standards. •Reviews and analyses equipment commissioning test results for assigned projects. •Utilizes project management skills in the organization and execution of project assignments as necessary. •Prepares cost estimates for installations and tracks project costs. Travel Requirements: •Travel from home location to Halliburton office in Aberdeen. •Infrequent international travel both onshore and offshore. Education, Licensure, and Experience: •Completion of an undergraduate degree in Mechanical Engineering or similar discipline General Requirements: •Able to complete a BOSIET / HUET course and OGUK medical (training costs will be covered by Halliburton) •Proficient in use of Microsoft Office suite •Good written and verbal communication skills •Working knowledge of AutoCAD Mechanical software •Microsoft Project Desirable Experience: •3D modelling of equipment / piping using Autodesk Inventor, AutoCad or similar software, working with point cloud data Leadership & Initiative of Job: •Performs own work and provides assistance to others as directed. •Involves organizing, work prioritization and related skills. Location Halliburton Don Facility, Howe moss Crescent, Dyce, Aberdeen, AB21 0GN, United Kingdom Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Howemoss Crescent, Aberdeen, Aberdeen, AB21 0GN, United Kingdom Job Details Requisition Number: 203103 Experience Level: Entry-Level Job Family: Engineering/Science/Technology Product Service Line: Cementing Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Nov 21, 2025
Full time
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties JOB DESCRIPTION Technical Professional - Mechanical (Project Engineer) As a Project Engineer / Technical Professional within the Rig Installation Group you will be responsible for supporting the planning, removal and installation of offshore cementing equipment including timeline and resource planning on fixed and mobile rig installations at locations globally. Based primarily in the Halliburton office in Aberdeen with the opportunity for occasional travel internationally and offshore you will be a key participant in all project activities. May also be assigned to equipment rebuild projects at our Aberdeen base. Key responsibilities for this role are outlined below: Roles and responsibilities: •Carries out or supports rig surveys both through manual measurements and digitally with a 3D laser scanner where appropriate (training will be provided) •Creates reports, project schedule / Gantt Chart, pre-planning and resource forecasting for activities relating to the project •Creates installation procedures, commissioning procedures and certification data books. •Creation / coordination / review of equipment layout drawings and P&ID's for equipment installation on Mobile Offshore Drilling Units and platforms. •Primary contact for the installation coordinator and client (internal or external) on all technical and project support matters. •Ensures plans are followed and monitors progress, tracking the plan vs actual based on daily reporting from the installation coordinator. •Assists with preparation of BOM for projects. •Prepares basic design calculations and specifications. •Evaluates equipment and certification requirements. •Interface with the rig owner, client and classification society where required. •Documents and tracks lessons learnt throughout projects. •Assists with equipment and materials procurement, inspection, preparation and mobilisation. •Provide guidance to technicians and drafters and work with them to meet design standards. •Reviews and analyses equipment commissioning test results for assigned projects. •Utilizes project management skills in the organization and execution of project assignments as necessary. •Prepares cost estimates for installations and tracks project costs. Travel Requirements: •Travel from home location to Halliburton office in Aberdeen. •Infrequent international travel both onshore and offshore. Education, Licensure, and Experience: •Completion of an undergraduate degree in Mechanical Engineering or similar discipline General Requirements: •Able to complete a BOSIET / HUET course and OGUK medical (training costs will be covered by Halliburton) •Proficient in use of Microsoft Office suite •Good written and verbal communication skills •Working knowledge of AutoCAD Mechanical software •Microsoft Project Desirable Experience: •3D modelling of equipment / piping using Autodesk Inventor, AutoCad or similar software, working with point cloud data Leadership & Initiative of Job: •Performs own work and provides assistance to others as directed. •Involves organizing, work prioritization and related skills. Location Halliburton Don Facility, Howe moss Crescent, Dyce, Aberdeen, AB21 0GN, United Kingdom Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Howemoss Crescent, Aberdeen, Aberdeen, AB21 0GN, United Kingdom Job Details Requisition Number: 203103 Experience Level: Entry-Level Job Family: Engineering/Science/Technology Product Service Line: Cementing Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Head of Origination, Sales & Trading page is loaded Head of Origination, Sales & Tradinglocations: London York Roadposted on: Posted Todayjob requisition id: R192529, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: November 13, 2025 Business unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role We are seeking a high-performing and commercially driven leader to head our global Commodity Derivates Trading (CDT) Sales, Origination & Trading business. This high-impact role will oversee a cross-regional team responsible for growing financial flows, deepening client relationships, and executing trading strategies across commodity markets. The successful candidate will bring a blend of strategic insight, commercial acumen, and leadership excellence to shape the future of our global trading franchise. What you'll be doing Strategic Leadership Define and execute the global strategy for sales, origination, and flow trading across commodities and regions Lead a high-performing team spanning commercial origination, structured solutions, and proprietary trading across London, Rotterdam, US, and Singapore trading hubs Align regional execution with global objectives, ensuring consistency, innovation, and value creationCommercial Origination & Client Engagement Drive origination of complex, structured commodity transactions with corporate, industrial, and financial clients Drive adoption and growth of digital sales platform across counterparty portfolio Build and maintain strategic relationships with key counterparties and market participants Partner with local CDT sales teams to identify growth opportunities and deliver tailored risk management solutionsTrading & Risk Oversight Oversee trading activities across energy, metals, and agricultural derivatives, ensuring disciplined risk-taking Monitor global market trends and macroeconomic developments to inform trading and origination strategy Ensure adherence to risk limits, compliance standards, and regulatory frameworks across all desksTeam Development & Culture Inspire, mentor, and develop a diverse global team of commercial professionals and traders Foster a culture of collaboration, accountability, and continuous improvement Champion Shell Business Principles across all regions and functionsCross-Functional Collaboration Work closely with Finance, Risk, Legal, Compliance, and Contracts to ensure seamless execution and governance Work closely with Options and Systematic Trading Team Represent the function in executive forums and contribute to enterprise-wide strategic initiatives Lead cross-border deal teams and coordinate global execution for flow transactions What you bring Bachelor's or Master's Degree in Finance, Economics, Engineering, or related field; MBA or CFA preferred Extensive experience in commodity trading, structured origination, or commercial sales Proven track record of leading global or multi-regional teams in a high-performance environment Deep understanding of commodity markets, derivatives (linear and non-linear), and structured products Strong client-facing skills with a history of delivering innovative, value-added solutions Exceptional leadership, communication, and stakeholder management capabilities What we offer A global leadership platform with influence across markets and regions Exposure to complex, high-value transactions and strategic partnerships Competitive compensation and long-term incentive structure A collaborative, forward-thinking culture that values innovation and integrityWe'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, . Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Nov 21, 2025
Full time
Head of Origination, Sales & Trading page is loaded Head of Origination, Sales & Tradinglocations: London York Roadposted on: Posted Todayjob requisition id: R192529, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: November 13, 2025 Business unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What's the role We are seeking a high-performing and commercially driven leader to head our global Commodity Derivates Trading (CDT) Sales, Origination & Trading business. This high-impact role will oversee a cross-regional team responsible for growing financial flows, deepening client relationships, and executing trading strategies across commodity markets. The successful candidate will bring a blend of strategic insight, commercial acumen, and leadership excellence to shape the future of our global trading franchise. What you'll be doing Strategic Leadership Define and execute the global strategy for sales, origination, and flow trading across commodities and regions Lead a high-performing team spanning commercial origination, structured solutions, and proprietary trading across London, Rotterdam, US, and Singapore trading hubs Align regional execution with global objectives, ensuring consistency, innovation, and value creationCommercial Origination & Client Engagement Drive origination of complex, structured commodity transactions with corporate, industrial, and financial clients Drive adoption and growth of digital sales platform across counterparty portfolio Build and maintain strategic relationships with key counterparties and market participants Partner with local CDT sales teams to identify growth opportunities and deliver tailored risk management solutionsTrading & Risk Oversight Oversee trading activities across energy, metals, and agricultural derivatives, ensuring disciplined risk-taking Monitor global market trends and macroeconomic developments to inform trading and origination strategy Ensure adherence to risk limits, compliance standards, and regulatory frameworks across all desksTeam Development & Culture Inspire, mentor, and develop a diverse global team of commercial professionals and traders Foster a culture of collaboration, accountability, and continuous improvement Champion Shell Business Principles across all regions and functionsCross-Functional Collaboration Work closely with Finance, Risk, Legal, Compliance, and Contracts to ensure seamless execution and governance Work closely with Options and Systematic Trading Team Represent the function in executive forums and contribute to enterprise-wide strategic initiatives Lead cross-border deal teams and coordinate global execution for flow transactions What you bring Bachelor's or Master's Degree in Finance, Economics, Engineering, or related field; MBA or CFA preferred Extensive experience in commodity trading, structured origination, or commercial sales Proven track record of leading global or multi-regional teams in a high-performance environment Deep understanding of commodity markets, derivatives (linear and non-linear), and structured products Strong client-facing skills with a history of delivering innovative, value-added solutions Exceptional leadership, communication, and stakeholder management capabilities What we offer A global leadership platform with influence across markets and regions Exposure to complex, high-value transactions and strategic partnerships Competitive compensation and long-term incentive structure A collaborative, forward-thinking culture that values innovation and integrityWe'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, . Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Location United Kingdom Employment Type Full time Location Type Remote Department Business Expansion Business Operations Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarise themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Banking & Payments team is a critical part of Kraken's Business Operations group. We build and manage strategic partnerships with global banks and financial institutions that power Kraken's entire ecosystem. Through these partnerships, we enable smooth, secure, and scalable access to financial infrastructure that supports all Kraken products - from spot trading and staking to institutional custody and emerging services. Our mission is to make Kraken the most trusted, accessible, and innovative platform for digital and traditional assets worldwide. As a Senior Manager, Banking & Payments, you will lead Kraken's global banking relationships. You will identify, negotiate, and manage bank and financial institution partnerships that grow and expand Kraken's products and directly enable launch of new product and country launches. The opportunity Lead Global Partnerships: Build and manage relationships with global banks, financial institutions, and payment partners to support Kraken's growth and operational needs. Strategic Execution: Shape and implement Kraken's Global Hybrid Banking Strategy, identifying and executing high-impact opportunities that enhance our platform capabilities. Commercial Leadership: Negotiate and manage commercial terms and agreements that optimize partner performance, reduce costs, and increase service quality. Operational Excellence: Oversee end-to-end execution of banking operations to ensure seamless liquidity, treasury management, and 24x7 client transaction processing. Cross-Functional Collaboration: Partner with Finance, Legal, Treasury, Compliance, Product, and Engineering teams to deliver integrated solutions supporting all business lines and geographies. Risk & Compliance Alignment: Work with Risk, Security, and Audit teams to assess and mitigate partner-related risks while maintaining regulatory compliance. Performance Management: Establish clear metrics, governance frameworks, and continuous improvement initiatives for all banking partnerships. Market Insight: Stay informed on banking, payments, and cryptocurrency trends to anticipate opportunities and challenges in an evolving regulatory and competitive landscape. Skills you should HODL 5+ years of experience in banking, payments, or financial services, with a focus on partnership management, transaction banking, or financial infrastructure. Proven success negotiating and managing complex, high-value partnerships across multiple regions (UK, EMEA, and APAC preferred). Strong understanding of banking systems, payments rails, liquidity management, and financial compliance frameworks (including BSA/AML/KYC). Demonstrated ability to lead strategic initiatives, influence senior stakeholders, and deliver measurable business outcomes. Exceptional commercial acumen, analytical thinking, and communication skills. Ability to thrive in a dynamic, high-growth environment with global reach. Passion for innovation in digital finance and cryptocurrency. Willingness to travel internationally (up to 25%) While UK-based candidates are preferred, we welcome applications from qualified candidates across Europe This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowing about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Nov 21, 2025
Full time
Location United Kingdom Employment Type Full time Location Type Remote Department Business Expansion Business Operations Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarise themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Banking & Payments team is a critical part of Kraken's Business Operations group. We build and manage strategic partnerships with global banks and financial institutions that power Kraken's entire ecosystem. Through these partnerships, we enable smooth, secure, and scalable access to financial infrastructure that supports all Kraken products - from spot trading and staking to institutional custody and emerging services. Our mission is to make Kraken the most trusted, accessible, and innovative platform for digital and traditional assets worldwide. As a Senior Manager, Banking & Payments, you will lead Kraken's global banking relationships. You will identify, negotiate, and manage bank and financial institution partnerships that grow and expand Kraken's products and directly enable launch of new product and country launches. The opportunity Lead Global Partnerships: Build and manage relationships with global banks, financial institutions, and payment partners to support Kraken's growth and operational needs. Strategic Execution: Shape and implement Kraken's Global Hybrid Banking Strategy, identifying and executing high-impact opportunities that enhance our platform capabilities. Commercial Leadership: Negotiate and manage commercial terms and agreements that optimize partner performance, reduce costs, and increase service quality. Operational Excellence: Oversee end-to-end execution of banking operations to ensure seamless liquidity, treasury management, and 24x7 client transaction processing. Cross-Functional Collaboration: Partner with Finance, Legal, Treasury, Compliance, Product, and Engineering teams to deliver integrated solutions supporting all business lines and geographies. Risk & Compliance Alignment: Work with Risk, Security, and Audit teams to assess and mitigate partner-related risks while maintaining regulatory compliance. Performance Management: Establish clear metrics, governance frameworks, and continuous improvement initiatives for all banking partnerships. Market Insight: Stay informed on banking, payments, and cryptocurrency trends to anticipate opportunities and challenges in an evolving regulatory and competitive landscape. Skills you should HODL 5+ years of experience in banking, payments, or financial services, with a focus on partnership management, transaction banking, or financial infrastructure. Proven success negotiating and managing complex, high-value partnerships across multiple regions (UK, EMEA, and APAC preferred). Strong understanding of banking systems, payments rails, liquidity management, and financial compliance frameworks (including BSA/AML/KYC). Demonstrated ability to lead strategic initiatives, influence senior stakeholders, and deliver measurable business outcomes. Exceptional commercial acumen, analytical thinking, and communication skills. Ability to thrive in a dynamic, high-growth environment with global reach. Passion for innovation in digital finance and cryptocurrency. Willingness to travel internationally (up to 25%) While UK-based candidates are preferred, we welcome applications from qualified candidates across Europe This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowing about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Team Leader - Buyside OMS & Regulatory, Enterprise Technology - Financial Solutions Location London Business Area Sales and Client Service Ref # Description & Requirements Who we are Technology innovation continues to increase at an unprecedented rate, especially in capital markets, where the industry is undergoing a seismic transformation with technology at the heart of every business decision. As the dynamic shifts from the desktop to the enterprise, technology enables firms to significantly reduce costs through workflow automation, artificial intelligence, and machine-to-machine interaction. Bloomberg remains at the forefront of this transformation by providing a unique value proposition. We combine technology products developed specifically for capital markets with industry-leading expertise and robust regulatory product coverage that is vital for the future Bloomberg customer. From trading and risk to compliance and reporting, Bloomberg empowers firms to meet their obligations efficiently while driving greater transparency across the markets. What do we do? Enterprise Technology is responsible for designing, delivering, and ongoing support for firms wishing to outsource their connectivity, integration, and regulatory technology needs to Bloomberg. We have successfully delivered tactical and enterprise-wide solutions to buy- and sell-side firms. Our offerings span order and execution management, trade reporting, compliance workflows, and regulatory data solutions. We pride ourselves on our quality, rapid time to market, and ability to solve the most comprehensive and challenging workflows while helping firms stay ahead of evolving regulatory requirements. What's the role? As a Team Leader for the Buy Side OMS & Regulatory team within the Enterprise Technology Services group, you will lead a team of technologists focused on supporting our growing business. Acting as service-level providers to several Bloomberg enterprise products-including Buy Side solutions and regulatory platforms-you will ensure technological stability and mitigate financial and regulatory risk for our clients across their Bloomberg solutions and products. More importantly, your team will act as a technology partner to our clients by promptly solving production service problems, consulting on best practices, and guiding customers through improvements and tools that provide workflow transparency and regulatory compliance. Your team will deliver best-in-class technical customer support with integrity, technical proficiency, and a comprehensive understanding of business and regulatory workflows. You will work closely with internal service partners, business, product, and engineering teams to identify trends, uncover opportunities to improve the business, and prioritize projects. We'll trust you to: Encourage and empower a robust team to achieve outstanding results while supporting individual growth and development Create and maintain a strong team passionate about delivering exceptional customer service and growing the quality of our production delivery Develop solid and positive relationships across the global team, as well as with service, business, and engineering stakeholders to make valuable contributions to the business Establish and manage long-term relationships with customers as a trusted technology partner for both trading and regulatory solutions Ensure client workflows remain resilient and compliant in an evolving regulatory environment Handle your time effectively and multitask in a fast-paced, performance-driven environment Lead technology projects with stakeholders both internally and with customers You'll need to have: A computer science, data analytics, or engineering background (additional backgrounds will be reviewed with relevant experience) Work experience with knowledge of financial markets and trading lifecycle, particularly Equity, Futures, Options, Fixed Income, and FX market workflows, alongside familiarity with regulatory reporting and compliance processes Technical curiosity with a passion for customer service and a genuine interest in financial markets and regulations Experience in various communication protocols and methodologies (e.g., FIX, MQ, XML, JSON, SWIFT) Good understanding of incident and change management processes A proven ability to multitask, manage time, and prioritize in a fast-paced environment Demonstrated ability to independently drive successful engagements with clients Direct client-facing experience presenting and providing technical consultation We'd love to see: Exposure to buy-side client front-to-back workflows, including compliance and regulatory reporting Experience with IT Service Management or client relationship management Exposure or certification in vendor cloud technology, e.g., AWS, Azure Experience in UNIX and Linux operating systems and commands Experience with SQL or transactional databases Exposure to scripting languages, e.g., Python, Perl, Bash Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Nov 21, 2025
Full time
Team Leader - Buyside OMS & Regulatory, Enterprise Technology - Financial Solutions Location London Business Area Sales and Client Service Ref # Description & Requirements Who we are Technology innovation continues to increase at an unprecedented rate, especially in capital markets, where the industry is undergoing a seismic transformation with technology at the heart of every business decision. As the dynamic shifts from the desktop to the enterprise, technology enables firms to significantly reduce costs through workflow automation, artificial intelligence, and machine-to-machine interaction. Bloomberg remains at the forefront of this transformation by providing a unique value proposition. We combine technology products developed specifically for capital markets with industry-leading expertise and robust regulatory product coverage that is vital for the future Bloomberg customer. From trading and risk to compliance and reporting, Bloomberg empowers firms to meet their obligations efficiently while driving greater transparency across the markets. What do we do? Enterprise Technology is responsible for designing, delivering, and ongoing support for firms wishing to outsource their connectivity, integration, and regulatory technology needs to Bloomberg. We have successfully delivered tactical and enterprise-wide solutions to buy- and sell-side firms. Our offerings span order and execution management, trade reporting, compliance workflows, and regulatory data solutions. We pride ourselves on our quality, rapid time to market, and ability to solve the most comprehensive and challenging workflows while helping firms stay ahead of evolving regulatory requirements. What's the role? As a Team Leader for the Buy Side OMS & Regulatory team within the Enterprise Technology Services group, you will lead a team of technologists focused on supporting our growing business. Acting as service-level providers to several Bloomberg enterprise products-including Buy Side solutions and regulatory platforms-you will ensure technological stability and mitigate financial and regulatory risk for our clients across their Bloomberg solutions and products. More importantly, your team will act as a technology partner to our clients by promptly solving production service problems, consulting on best practices, and guiding customers through improvements and tools that provide workflow transparency and regulatory compliance. Your team will deliver best-in-class technical customer support with integrity, technical proficiency, and a comprehensive understanding of business and regulatory workflows. You will work closely with internal service partners, business, product, and engineering teams to identify trends, uncover opportunities to improve the business, and prioritize projects. We'll trust you to: Encourage and empower a robust team to achieve outstanding results while supporting individual growth and development Create and maintain a strong team passionate about delivering exceptional customer service and growing the quality of our production delivery Develop solid and positive relationships across the global team, as well as with service, business, and engineering stakeholders to make valuable contributions to the business Establish and manage long-term relationships with customers as a trusted technology partner for both trading and regulatory solutions Ensure client workflows remain resilient and compliant in an evolving regulatory environment Handle your time effectively and multitask in a fast-paced, performance-driven environment Lead technology projects with stakeholders both internally and with customers You'll need to have: A computer science, data analytics, or engineering background (additional backgrounds will be reviewed with relevant experience) Work experience with knowledge of financial markets and trading lifecycle, particularly Equity, Futures, Options, Fixed Income, and FX market workflows, alongside familiarity with regulatory reporting and compliance processes Technical curiosity with a passion for customer service and a genuine interest in financial markets and regulations Experience in various communication protocols and methodologies (e.g., FIX, MQ, XML, JSON, SWIFT) Good understanding of incident and change management processes A proven ability to multitask, manage time, and prioritize in a fast-paced environment Demonstrated ability to independently drive successful engagements with clients Direct client-facing experience presenting and providing technical consultation We'd love to see: Exposure to buy-side client front-to-back workflows, including compliance and regulatory reporting Experience with IT Service Management or client relationship management Exposure or certification in vendor cloud technology, e.g., AWS, Azure Experience in UNIX and Linux operating systems and commands Experience with SQL or transactional databases Exposure to scripting languages, e.g., Python, Perl, Bash Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Global Banking & Markets - Frontline Support/Production Engineer - Equities, Associate - London location_on London, Greater London, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Associate language OFFICE LOCATION(S) London assignment JOB FUNCTION Software Engineering account_balance DIVISION Global Banking & Markets GLOBAL MARKETS Our core value is building strong relationships with our clients which include, asset managers, hedge funds, broker dealers and systematic clients. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor. The team We are a team at the heart of electronic trading. We own the production plant and manage the systems that process billions of dollars' worth of trades every day. Working as part of the Production Engineering function, Frontline support team members proactively and reactively deal with operational risk. We are accountable for the monitoring and support of Algorithmic, Smart Routing, Order Management & MTF systems. We use and evolve the techniques, tools and applications to monitor systems, application and business performance. We work closely with the developers, product managers, business support and the technology team to deliver electronic execution services. We ensure the availability, performance and flexibility of the service, today and in the future. Job Description The team requires a self-motivated self-starter with good technical skills to be providing business and technical support for the equity electronic trading stack. The role sits within the Frontline support team who are the primary face off to the trading desk. The ideal candidate would have experience in a similar desk facing support function at a financial services firm. Responsibilities and qualifications Role Responsibilities Direct trading desk facing business and technical support Own the production environment Serve as level one support on issues Demonstrate plant health through plant monitoring, alerting provisioning and capacity management Automate repetitive maintenance and troubleshooting tasks Communicate and document production changes, improve the change management process and tooling Drive continuous improvement through incident follow-ups and root cause analysis Challenge other teams to improve production-related practices Coordinate and run emergency drills Running a production plant in financial markets Understanding of order management and downstream processes Proven ability to work directly with a demanding user base and manage their needs Strong desire and ability to understand the business Ability to triage and prioritise incoming requests Hands on working in large-scale Unix/Linux environments Using and maintaining application monitoring, performance and capacity management in large-scale systems Scripting in Python, Bash or similar language Desired Experience Working in equities cash markets and trading systems ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Nov 21, 2025
Full time
Global Banking & Markets - Frontline Support/Production Engineer - Equities, Associate - London location_on London, Greater London, England, United Kingdom Opportunity Overview sitemap_outline CORPORATE TITLE Associate language OFFICE LOCATION(S) London assignment JOB FUNCTION Software Engineering account_balance DIVISION Global Banking & Markets GLOBAL MARKETS Our core value is building strong relationships with our clients which include, asset managers, hedge funds, broker dealers and systematic clients. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor. The team We are a team at the heart of electronic trading. We own the production plant and manage the systems that process billions of dollars' worth of trades every day. Working as part of the Production Engineering function, Frontline support team members proactively and reactively deal with operational risk. We are accountable for the monitoring and support of Algorithmic, Smart Routing, Order Management & MTF systems. We use and evolve the techniques, tools and applications to monitor systems, application and business performance. We work closely with the developers, product managers, business support and the technology team to deliver electronic execution services. We ensure the availability, performance and flexibility of the service, today and in the future. Job Description The team requires a self-motivated self-starter with good technical skills to be providing business and technical support for the equity electronic trading stack. The role sits within the Frontline support team who are the primary face off to the trading desk. The ideal candidate would have experience in a similar desk facing support function at a financial services firm. Responsibilities and qualifications Role Responsibilities Direct trading desk facing business and technical support Own the production environment Serve as level one support on issues Demonstrate plant health through plant monitoring, alerting provisioning and capacity management Automate repetitive maintenance and troubleshooting tasks Communicate and document production changes, improve the change management process and tooling Drive continuous improvement through incident follow-ups and root cause analysis Challenge other teams to improve production-related practices Coordinate and run emergency drills Running a production plant in financial markets Understanding of order management and downstream processes Proven ability to work directly with a demanding user base and manage their needs Strong desire and ability to understand the business Ability to triage and prioritise incoming requests Hands on working in large-scale Unix/Linux environments Using and maintaining application monitoring, performance and capacity management in large-scale systems Scripting in Python, Bash or similar language Desired Experience Working in equities cash markets and trading systems ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 21, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Lead Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Lead the design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Advanced proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. Risk Identification and Mitigation: You'll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You'll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You'll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers' organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you're able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 3+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
Nov 21, 2025
Full time
About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. Risk Identification and Mitigation: You'll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You'll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You'll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers' organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you're able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 3+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
About The Company Join us on our journey to 'be your best!' We are a unique team of facilities professionals, dedicated to maintaining the prestigious offices of a global law firm. As part of the client services team, we deliver exceptional service to our guests every day. Our commitment to excellence has earned us industry recognition and a valued long lasting partnership with our client. As the Regional Facilities Manager, you will play a crucial role in creating a memorable, vibrant, and top tier workplaces for our clients. Your voice and leadership will be integral to our success. About The Role Shift Pattern: Monday to Friday 08:00 - 17:00 Location: This role is based in the Leeds office but also involves the management of other office locations. Working as part of a best in class Facilities Management Team to provide a professional and customer focused Operational Facilities function on the Addleshaw Goddard contract. The role supports and coordinates the regions FM to directly manage teams, clients and contract objectives. It deputises and covers the National Account Manager in team management and holiday cover. The RFM is skilled in managing Concept Evolution, CAD floor plans, engineer task allocation, finance administration and query handling whilst partnering with the National Account Manager on strategic account objectives. Main Responsibilities and Duties To work with all relevant parties to improve the operational systems, processes and policies in support of the company's mission. Contribute to the business plan process whilst being aware of, and driving, best in class performance to exploit synergies across the business. To direct the performance and behaviours across the Operations function, ensuring compliance with the budget and both business strategic and tactical plans. Ensure the best value return from the business. Contribute and originate strategic planning within the operations department and wider business. Ensure excellence in the tactical execution of all operational processes. Contribute to the wider business strategy and direction. Organisation and production of operational documents and reports. To interact with the directors and key stakeholders of the business. Monitor and manage SLAs to deliver tasks in a timely and effective manner for the end user. To manage daily communications to the OCS team in order to highlight areas of focus. Support and deputise the National Account Manager when required. To complete trend analysis on planned and reactive tasks. Work alongside the client help desk to manage reporting and successful customer engagement. Produce adhoc, daily, weekly and monthly reports. Manage and update CAD plans as and when required. Manage the invoice process from start to finish and act as the on account finance controller. To track and record all service charge items in multi tenant sites. Manage the ACW budgets and quotes process. To undertake general office duties. Manage and maintain subcontractor information and documentation. Organise site filing, keeping it in order and tidy. Maintain records of staff leave filings and authorised forms centrally. Support and cover for the London FM by deputising in times of absence. Experience and attributes essential for the role Previous experience of working in a busy customer service environment. Excellent verbal and written communication skills. Able to prioritise workload to meet deadlines. Strong financial understanding with keen attention to detail. Friendly outgoing personality. The ability to remain calm under pressure. Competent in the use of Microsoft Office applications. CAD experience. Willing to 'go the extra mile' to provide a best in class service. Willing to learn and continually develop skills. Has a 'can do' attitude. Experience and attributes desirable for the role Previous facilities experience. Worked with Concept Evolution or similar CAFM systems. A customer experience mindset. Health & Safety experience, IOSH or equivalent qualification. Industry knowledge in engineering and cleaning. Financial acumen. Moves and changes experience. How to Apply Should you join you will: Develop an exciting future with an inspiring client, currently on a journey of further growth and unique innovation within the industry. Take on investment in team development and training, steering both your team's growth as well as your own with industry leading financial backing. Enjoy established benefits. Lead a high energy team that truly cares about one another. If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest! You can also sign up to our job alerts when registering, which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.
Nov 21, 2025
Full time
About The Company Join us on our journey to 'be your best!' We are a unique team of facilities professionals, dedicated to maintaining the prestigious offices of a global law firm. As part of the client services team, we deliver exceptional service to our guests every day. Our commitment to excellence has earned us industry recognition and a valued long lasting partnership with our client. As the Regional Facilities Manager, you will play a crucial role in creating a memorable, vibrant, and top tier workplaces for our clients. Your voice and leadership will be integral to our success. About The Role Shift Pattern: Monday to Friday 08:00 - 17:00 Location: This role is based in the Leeds office but also involves the management of other office locations. Working as part of a best in class Facilities Management Team to provide a professional and customer focused Operational Facilities function on the Addleshaw Goddard contract. The role supports and coordinates the regions FM to directly manage teams, clients and contract objectives. It deputises and covers the National Account Manager in team management and holiday cover. The RFM is skilled in managing Concept Evolution, CAD floor plans, engineer task allocation, finance administration and query handling whilst partnering with the National Account Manager on strategic account objectives. Main Responsibilities and Duties To work with all relevant parties to improve the operational systems, processes and policies in support of the company's mission. Contribute to the business plan process whilst being aware of, and driving, best in class performance to exploit synergies across the business. To direct the performance and behaviours across the Operations function, ensuring compliance with the budget and both business strategic and tactical plans. Ensure the best value return from the business. Contribute and originate strategic planning within the operations department and wider business. Ensure excellence in the tactical execution of all operational processes. Contribute to the wider business strategy and direction. Organisation and production of operational documents and reports. To interact with the directors and key stakeholders of the business. Monitor and manage SLAs to deliver tasks in a timely and effective manner for the end user. To manage daily communications to the OCS team in order to highlight areas of focus. Support and deputise the National Account Manager when required. To complete trend analysis on planned and reactive tasks. Work alongside the client help desk to manage reporting and successful customer engagement. Produce adhoc, daily, weekly and monthly reports. Manage and update CAD plans as and when required. Manage the invoice process from start to finish and act as the on account finance controller. To track and record all service charge items in multi tenant sites. Manage the ACW budgets and quotes process. To undertake general office duties. Manage and maintain subcontractor information and documentation. Organise site filing, keeping it in order and tidy. Maintain records of staff leave filings and authorised forms centrally. Support and cover for the London FM by deputising in times of absence. Experience and attributes essential for the role Previous experience of working in a busy customer service environment. Excellent verbal and written communication skills. Able to prioritise workload to meet deadlines. Strong financial understanding with keen attention to detail. Friendly outgoing personality. The ability to remain calm under pressure. Competent in the use of Microsoft Office applications. CAD experience. Willing to 'go the extra mile' to provide a best in class service. Willing to learn and continually develop skills. Has a 'can do' attitude. Experience and attributes desirable for the role Previous facilities experience. Worked with Concept Evolution or similar CAFM systems. A customer experience mindset. Health & Safety experience, IOSH or equivalent qualification. Industry knowledge in engineering and cleaning. Financial acumen. Moves and changes experience. How to Apply Should you join you will: Develop an exciting future with an inspiring client, currently on a journey of further growth and unique innovation within the industry. Take on investment in team development and training, steering both your team's growth as well as your own with industry leading financial backing. Enjoy established benefits. Lead a high energy team that truly cares about one another. If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest! You can also sign up to our job alerts when registering, which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Nov 21, 2025
Full time
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations click apply for full job details
Nov 21, 2025
Full time
We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations click apply for full job details
Overview Quantexa empowers organisations to drive more informed and actionable decisions using data. By harnessing the latest advancements in big data and AI, Quantexa's decision intelligence platform creates context to uncover hidden risk and opportunity within data, that drives better business decisions. Our technology solves major challenges across financial crime, customer insight, credit risk, supply chain transparency and fraud. In just nine and a half years, we've grown from a few desks huddled in the corner of a shared space to having over 850+ staff worldwide! We are now in a scale up phase and increasing our solutions leadership for supply chain intelligence is an essential component of our growth strategy. Headquartered in London with offices in Boston, New York, Singapore, Sydney, Melbourne and Brussels, Quantexa technology is already in use by Global Tier 1 banks and insurers, government departments, data providers and transportation and continues for further global expansion. At Q, we're looking for people who share that vision. People like you. Opportunity. We are looking for a motivated, self-starting and creative professional to join the Product organisation as a Head of Supply Chain Intelligence Solutions - EMEA for Quantexa's Supply Chain Intelligence solutionsbased in London. The successful candidate will work closely with functions across the entire company to grow and develop Quantexa's Supply Chain Intelligence propositions, including key interactions with sales, solution engineering, solution delivery, Technology Account Partners (TAP)and research and development. This includes structuring strategic Go-to-Market plan, driving account expansion by supporting the sales organization as well as ensuring existing projects deliver value from the first conversation, through initial implementation to 'go-live' and beyond. What you'll be doing Strategic and Product oriented: Translate market needs into specific product roadmap features Ensure supply chain intelligence propositions are meaningful, articulated and aligned for sectors and partner conversations Maintain currency of knowledge of the product including R&D roadmap and new features Sales and Marketing: Support the business to meeting the overall ARR targets for supply chain intelligence Train and support our commercial teams with account strategies for supply chain intelligence Support pitches for large key opportunities Explain the business cases ensuring our supply chain intelligence propositions "move the needle" for our customers Participate and support PoCs, Capture case studies Evangelize product benefits to the industry (events, thought leadership, market positioning) Build and present standard solution demonstrations tailored with supply chain specific messaging Delivery, Customer Success and Retention: Review proposals, SoWs and changes as required Provide direction to delivery teams on priorities and guidance towards highest value objectives Engage with our Technology Account Partners (TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals Other functions: Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value What you'll bring Strong experience in Supply Chain Intelligence, preferably with exposure to Third Party Risk Management and/or Supply Chain Resilience Experience gained from working with or for a Supply Chain technology vendor, and or a professional services firm with product management responsibilities. Experience working within a corporate, public sector or financial institution in compliance or supply chain operations A solution-oriented, pragmatic approach to market and technology challenges - using flexible and creative thinking to help resolve problems and put clients first A solution and/or consultancy-oriented approach to selling and helping clients to understand value and vision Experience in Data, Analytics (and specifically the use of Graph Technology) would be beneficial. Comfortable working autonomously to reach objectives Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: Competitive salary and Company Bonus Flexible working hours in a hybrid workplace & free access to global WeWork locations & events Pension Scheme with a company contribution of 6% (if you contribute 3%) 25 days annual leave (with the option to buy up to 5 days) + birthday off! Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave Private Healthcare with AXA EAP, Well-being Days, Gym Discounts Free Calm App Subscription app for meditation, relaxation and sleep Workplace Nursery Scheme Team's Social Budget & Company-wide Summer & Winter Parties Tech & Cycle-to-Work Schemes Volunteer Day off Dog-friendly Offices Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you. start. don't stop - Apply
Nov 20, 2025
Full time
Overview Quantexa empowers organisations to drive more informed and actionable decisions using data. By harnessing the latest advancements in big data and AI, Quantexa's decision intelligence platform creates context to uncover hidden risk and opportunity within data, that drives better business decisions. Our technology solves major challenges across financial crime, customer insight, credit risk, supply chain transparency and fraud. In just nine and a half years, we've grown from a few desks huddled in the corner of a shared space to having over 850+ staff worldwide! We are now in a scale up phase and increasing our solutions leadership for supply chain intelligence is an essential component of our growth strategy. Headquartered in London with offices in Boston, New York, Singapore, Sydney, Melbourne and Brussels, Quantexa technology is already in use by Global Tier 1 banks and insurers, government departments, data providers and transportation and continues for further global expansion. At Q, we're looking for people who share that vision. People like you. Opportunity. We are looking for a motivated, self-starting and creative professional to join the Product organisation as a Head of Supply Chain Intelligence Solutions - EMEA for Quantexa's Supply Chain Intelligence solutionsbased in London. The successful candidate will work closely with functions across the entire company to grow and develop Quantexa's Supply Chain Intelligence propositions, including key interactions with sales, solution engineering, solution delivery, Technology Account Partners (TAP)and research and development. This includes structuring strategic Go-to-Market plan, driving account expansion by supporting the sales organization as well as ensuring existing projects deliver value from the first conversation, through initial implementation to 'go-live' and beyond. What you'll be doing Strategic and Product oriented: Translate market needs into specific product roadmap features Ensure supply chain intelligence propositions are meaningful, articulated and aligned for sectors and partner conversations Maintain currency of knowledge of the product including R&D roadmap and new features Sales and Marketing: Support the business to meeting the overall ARR targets for supply chain intelligence Train and support our commercial teams with account strategies for supply chain intelligence Support pitches for large key opportunities Explain the business cases ensuring our supply chain intelligence propositions "move the needle" for our customers Participate and support PoCs, Capture case studies Evangelize product benefits to the industry (events, thought leadership, market positioning) Build and present standard solution demonstrations tailored with supply chain specific messaging Delivery, Customer Success and Retention: Review proposals, SoWs and changes as required Provide direction to delivery teams on priorities and guidance towards highest value objectives Engage with our Technology Account Partners (TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals Other functions: Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value What you'll bring Strong experience in Supply Chain Intelligence, preferably with exposure to Third Party Risk Management and/or Supply Chain Resilience Experience gained from working with or for a Supply Chain technology vendor, and or a professional services firm with product management responsibilities. Experience working within a corporate, public sector or financial institution in compliance or supply chain operations A solution-oriented, pragmatic approach to market and technology challenges - using flexible and creative thinking to help resolve problems and put clients first A solution and/or consultancy-oriented approach to selling and helping clients to understand value and vision Experience in Data, Analytics (and specifically the use of Graph Technology) would be beneficial. Comfortable working autonomously to reach objectives Our perks and quirks. What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. We offer: Competitive salary and Company Bonus Flexible working hours in a hybrid workplace & free access to global WeWork locations & events Pension Scheme with a company contribution of 6% (if you contribute 3%) 25 days annual leave (with the option to buy up to 5 days) + birthday off! Work from Anywhere Scheme: Spend up to 2 months working outside of your country of employment over a rolling 12-month period Family: Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave Private Healthcare with AXA EAP, Well-being Days, Gym Discounts Free Calm App Subscription app for meditation, relaxation and sleep Workplace Nursery Scheme Team's Social Budget & Company-wide Summer & Winter Parties Tech & Cycle-to-Work Schemes Volunteer Day off Dog-friendly Offices Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start-up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you It's important to us that you feel welcome, valued and respected. After all, it's your individuality and passion for what you do that will make you Q. We see that - which is why we're proud to be an Equal Opportunity Employer. We've created and will continue to improve our inclusive and diverse work environment. Regardless of your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness - whoever you are - if you are a passionate, curious and caring human being who wants to push the boundaries of what's possible, then we want to hear from you. start. don't stop - Apply
Shift Trader page is loaded Shift Traderlocations: London - Shell Centreposted on: Posted Yesterdayjob requisition id: R185171, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: October 23, 2025 Business unit: Experience Level: Experienced Professionals Job Description: What's the role Shell Trading integrates a worldwide trading network with an unsurpassed global portfolio in crude oil, refined products, natural gas, electrical power, and chemicals and has larger locations in London, Houston, Calgary, Singapore, Dubai, Rotterdam, and Barbados. Shell Trading is one of the world largest energy traders and is a key segment of the Royal Dutch/Shell portfolio. What you'll be doing The UK Power Shift Trading team forms part of the European Power trading organisation. The Shift Trader is part of a 24-hour shift team which is responsible for the commercial and operational management of SE-EA's (Shell Energy Europe & Africa) power activities in the UK. The role involves working outside of normal office hours including weekends, bank holidays and overnight.The SE-EA power portfolio is an industry leading mix of thermal generation assets, flexible renewable generation (primarily wind and solar) and algorithmically controlled battery storage assets. The UK Power Shift Trading Team was the first team to ever control aggregated generation units in the GB's balancing market and the first team to ever control storage assets via the use of algorithms. The team continues to be the market leader in terms of short-term optimisation of physical assets. Accountabilities: Drive the trading capability of the desk, identifying and executing opportunities to maximize P&L through informed risk-taking around the asset portfolio and outright in the market Lead the development of tools and analytics to enhance trading efficiency and decision-making, including around the renewable portfolio, while contributing to the upskilling of the team to ensure best practices are embedded across the desk Actively trade interconnector capacities in the short-term markets, intra-day, and balancing markets Utilize automated trading systems where feasible to respond to market changes instantly Coordinate with other desks, functions and system operators to align strategies and manage the portfolio's exposure, particularly from renewables assets Ensure compliance with all relevant regulations and contractual customer obligations, including REMIT, the Grid Code and Shell policies What you bring We hope to see the following: Experience trading on exchanges, including qualification to trade UK power on EPEX and managing assets in the UK Balancing Mechanism. Strong quantitative skills, with proficiency in sophisticated trading and analytical platforms. In-depth knowledge of the GB and European energy markets, understanding key market drivers (e.g. weather, generation stacks, etc.) and trading regulations. Bachelor's or Master's degree in Finance, Economics, Engineering, or a related field. Excellent decision-making abilities, capable of performing under pressure in a fast-paced environment. Track record of managing risk and delivering profit A self-starter, with the ability and confidence to take ownership of issues, managing to resolution Team player with excellent communication and interpersonal skills Be flexible, working as part of a 24/7 shift team in LondonAfter you submit your application, you will receive an email from Shell providing a link to an online assessment (HireVue) that is a mandatory part of the process and has a validity period - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Nov 20, 2025
Full time
Shift Trader page is loaded Shift Traderlocations: London - Shell Centreposted on: Posted Yesterdayjob requisition id: R185171, United Kingdom Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: October 23, 2025 Business unit: Experience Level: Experienced Professionals Job Description: What's the role Shell Trading integrates a worldwide trading network with an unsurpassed global portfolio in crude oil, refined products, natural gas, electrical power, and chemicals and has larger locations in London, Houston, Calgary, Singapore, Dubai, Rotterdam, and Barbados. Shell Trading is one of the world largest energy traders and is a key segment of the Royal Dutch/Shell portfolio. What you'll be doing The UK Power Shift Trading team forms part of the European Power trading organisation. The Shift Trader is part of a 24-hour shift team which is responsible for the commercial and operational management of SE-EA's (Shell Energy Europe & Africa) power activities in the UK. The role involves working outside of normal office hours including weekends, bank holidays and overnight.The SE-EA power portfolio is an industry leading mix of thermal generation assets, flexible renewable generation (primarily wind and solar) and algorithmically controlled battery storage assets. The UK Power Shift Trading Team was the first team to ever control aggregated generation units in the GB's balancing market and the first team to ever control storage assets via the use of algorithms. The team continues to be the market leader in terms of short-term optimisation of physical assets. Accountabilities: Drive the trading capability of the desk, identifying and executing opportunities to maximize P&L through informed risk-taking around the asset portfolio and outright in the market Lead the development of tools and analytics to enhance trading efficiency and decision-making, including around the renewable portfolio, while contributing to the upskilling of the team to ensure best practices are embedded across the desk Actively trade interconnector capacities in the short-term markets, intra-day, and balancing markets Utilize automated trading systems where feasible to respond to market changes instantly Coordinate with other desks, functions and system operators to align strategies and manage the portfolio's exposure, particularly from renewables assets Ensure compliance with all relevant regulations and contractual customer obligations, including REMIT, the Grid Code and Shell policies What you bring We hope to see the following: Experience trading on exchanges, including qualification to trade UK power on EPEX and managing assets in the UK Balancing Mechanism. Strong quantitative skills, with proficiency in sophisticated trading and analytical platforms. In-depth knowledge of the GB and European energy markets, understanding key market drivers (e.g. weather, generation stacks, etc.) and trading regulations. Bachelor's or Master's degree in Finance, Economics, Engineering, or a related field. Excellent decision-making abilities, capable of performing under pressure in a fast-paced environment. Track record of managing risk and delivering profit A self-starter, with the ability and confidence to take ownership of issues, managing to resolution Team player with excellent communication and interpersonal skills Be flexible, working as part of a 24/7 shift team in LondonAfter you submit your application, you will receive an email from Shell providing a link to an online assessment (HireVue) that is a mandatory part of the process and has a validity period - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performancerelated salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in The United Kingdom Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Location: Watkins Hire Ltd Walsall, Brineton Street, Quayside Drive, Walsall, WS2 9LA, UK Carrier Rental Systems (part of the global Carrier Corporation) operate throughout the UK and across the rest of the world, providing a range of market leading, specialist temperature control rental products to a variety of clients and industries. What will you be doing? You will take responsibility for the day-to-day running of depot office / administration teams including overseeing all quality / health and safety folders to ensure depot is fully compliant, to keep the offices tidy, organized and a safe place to work for all employees and visitors. To manage the day-to-day running of depot office / administration teams (hire desk, contracts administration, logistics, general administration). Involved in the running of the workshop and engineer management. To ensure all systems / records are well maintained and high levels of data entry accuracy. To oversee the office / administration teams, support accordingly and conduct monthly mentor session. To hold regular team meetings / attend weekly depot meetings. To promote highest standards of customer service and continuous improvement To work closely with wider depot network, service department & sales teams To act quickly where problems arise and to establish an open system of communication to ensure the consistent treatment of problems. To oversee the overall invoice disputes logs / query resolution What do we offer? Company car or cash allowance Company pension Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Previous depot and office management experience Previous experience working within service industry Ability to self-motivate and also motivate others Strong communication skills - verbal and written Time management and organizational skills Commitment to customer service excellence and best in class results. Confident and articulate Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice
Nov 19, 2025
Full time
Location: Watkins Hire Ltd Walsall, Brineton Street, Quayside Drive, Walsall, WS2 9LA, UK Carrier Rental Systems (part of the global Carrier Corporation) operate throughout the UK and across the rest of the world, providing a range of market leading, specialist temperature control rental products to a variety of clients and industries. What will you be doing? You will take responsibility for the day-to-day running of depot office / administration teams including overseeing all quality / health and safety folders to ensure depot is fully compliant, to keep the offices tidy, organized and a safe place to work for all employees and visitors. To manage the day-to-day running of depot office / administration teams (hire desk, contracts administration, logistics, general administration). Involved in the running of the workshop and engineer management. To ensure all systems / records are well maintained and high levels of data entry accuracy. To oversee the office / administration teams, support accordingly and conduct monthly mentor session. To hold regular team meetings / attend weekly depot meetings. To promote highest standards of customer service and continuous improvement To work closely with wider depot network, service department & sales teams To act quickly where problems arise and to establish an open system of communication to ensure the consistent treatment of problems. To oversee the overall invoice disputes logs / query resolution What do we offer? Company car or cash allowance Company pension Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. What we're looking for: Previous depot and office management experience Previous experience working within service industry Ability to self-motivate and also motivate others Strong communication skills - verbal and written Time management and organizational skills Commitment to customer service excellence and best in class results. Confident and articulate Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice
