Job Purpose: The Workplace Experience Support Specialist is an exciting role that combines a variety of activities that have that have traditionally been performed by separate team. As a Workplace Experience Support Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. This is an opportunity to broaden your skill set to incorporate everything you will need to support our customers and to give them access to the Services they need, the Spaces they need and the Support they and the business needs to be compliant, comfortable and safe. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central to the Customer Experience and productivity in every office, the role encompasses a range of guest welcome, meeting and event management, floor management, workplace support, compliance and document and logistics and information management. Duties and Responsibilities: Guest Welcome and Support • Birmingham have dedicated Welcome teams but you may be required to support them on occasion with various guest services. • Consistently deliver exceptional customer service, anticipating the needs of both visiting clients and office-based staff, and going above and beyond to ensure their needs are met. • Maintain vigilant awareness of security procedures such as penetration tests and tailgating prevention, ensuring all guests are appropriately hosted and displaying visitor badges at all times. Room Bookings Support • Support the coordination and monitoring of client meeting room and event space bookings to ensure a seamless user experience. • Liaise with catering suppliers to support any catering requests for meeting rooms if required, providing support and guidance to those using the service. Events Operations and Support • Provide events service support including events creation, allocating the most suitable space, agreeing seating plans, room layouts with any hospitality requirements. • Ensure that 24 hour booking confirmations are sent out to all requesters/hosts for meeting room bookings where applicable. • External visitor management to maximise the event experience. • Troubleshoot client and visitor problems using research and problem-solving skills. • Working with central events team as required for multi-site events. Floor Management and Space Ownership • Carry out regular checks of meeting rooms, floors, client lounges, lobby areas and cloakrooms to ensure all client areas remain clean & tidy. • Keep abreast of the AV and IT facilities available within the building to help respond to client requests and queries. • Complete floor and meeting room checks each morning with faults reported. • Report faults and ensure all faults addressed / resolved / updated. • Act as the contact point for all services. • Carry out scheduled service hub checks across floors and replenish as necessary. • Support utilisation of smart lockers and lock and key lockers within agreed procedures. Workplace Support & Compliance Being a key part of the Workplace Experience team. Supporting the Workplace Experience Manager and or Deputy in all things facilities management. • Supporting internal and external audit and investigation activity as directed by WEM. • Supporting new joiner activities including DSE checks. • Support WEM/Deputy WEM with planned evacuation activities, coordination and checks. • Extended responsibilities for equipment safety checks and asset tag checks. Courier Management, Mail and Parcel Services • Action requests for interoffice, domestic and international couriers received through SNoW in line with agreed procedures. • Dispatch standard and tracked mail items in line with agreed procedures Print Support Services • Responding to ServiceNow Print requests for print and collection/dispatch (certain offices only). • Supporting with print finishing requests. • Following info sec processes - electronic file deletion and securing uncollected hard copy print. One Team • Supporting and working closely with other One Team suppliers. Promote One team approach ensuring a consistent service is provided throughout all our services. • Proactive completion of ten second tasks, and coordination with the wider One team for seamless service delivery. Candidate Skills and Experience - Experience in workplace services, facilities, hospitality, or front-of-house roles - Strong customer service and communication skills, with confidence engaging at all levels - Competent in Microsoft Teams, MS Office, ServiceNow and EMS or equivalent workplace technologies. - Ability to support AV, IT peripherals, and office equipment confidently. - Well-organised and adaptable, with the ability to balance planned and reactive tasks - Adaptable, able to respond to all queries and incidents to react quickly and support the Workplace and One team. Health and Safety Responsibilities Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment Work equipment and PPE to be used properly in accordance with all training received Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it's a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
May 12, 2026
Full time
Job Purpose: The Workplace Experience Support Specialist is an exciting role that combines a variety of activities that have that have traditionally been performed by separate team. As a Workplace Experience Support Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. This is an opportunity to broaden your skill set to incorporate everything you will need to support our customers and to give them access to the Services they need, the Spaces they need and the Support they and the business needs to be compliant, comfortable and safe. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central to the Customer Experience and productivity in every office, the role encompasses a range of guest welcome, meeting and event management, floor management, workplace support, compliance and document and logistics and information management. Duties and Responsibilities: Guest Welcome and Support • Birmingham have dedicated Welcome teams but you may be required to support them on occasion with various guest services. • Consistently deliver exceptional customer service, anticipating the needs of both visiting clients and office-based staff, and going above and beyond to ensure their needs are met. • Maintain vigilant awareness of security procedures such as penetration tests and tailgating prevention, ensuring all guests are appropriately hosted and displaying visitor badges at all times. Room Bookings Support • Support the coordination and monitoring of client meeting room and event space bookings to ensure a seamless user experience. • Liaise with catering suppliers to support any catering requests for meeting rooms if required, providing support and guidance to those using the service. Events Operations and Support • Provide events service support including events creation, allocating the most suitable space, agreeing seating plans, room layouts with any hospitality requirements. • Ensure that 24 hour booking confirmations are sent out to all requesters/hosts for meeting room bookings where applicable. • External visitor management to maximise the event experience. • Troubleshoot client and visitor problems using research and problem-solving skills. • Working with central events team as required for multi-site events. Floor Management and Space Ownership • Carry out regular checks of meeting rooms, floors, client lounges, lobby areas and cloakrooms to ensure all client areas remain clean & tidy. • Keep abreast of the AV and IT facilities available within the building to help respond to client requests and queries. • Complete floor and meeting room checks each morning with faults reported. • Report faults and ensure all faults addressed / resolved / updated. • Act as the contact point for all services. • Carry out scheduled service hub checks across floors and replenish as necessary. • Support utilisation of smart lockers and lock and key lockers within agreed procedures. Workplace Support & Compliance Being a key part of the Workplace Experience team. Supporting the Workplace Experience Manager and or Deputy in all things facilities management. • Supporting internal and external audit and investigation activity as directed by WEM. • Supporting new joiner activities including DSE checks. • Support WEM/Deputy WEM with planned evacuation activities, coordination and checks. • Extended responsibilities for equipment safety checks and asset tag checks. Courier Management, Mail and Parcel Services • Action requests for interoffice, domestic and international couriers received through SNoW in line with agreed procedures. • Dispatch standard and tracked mail items in line with agreed procedures Print Support Services • Responding to ServiceNow Print requests for print and collection/dispatch (certain offices only). • Supporting with print finishing requests. • Following info sec processes - electronic file deletion and securing uncollected hard copy print. One Team • Supporting and working closely with other One Team suppliers. Promote One team approach ensuring a consistent service is provided throughout all our services. • Proactive completion of ten second tasks, and coordination with the wider One team for seamless service delivery. Candidate Skills and Experience - Experience in workplace services, facilities, hospitality, or front-of-house roles - Strong customer service and communication skills, with confidence engaging at all levels - Competent in Microsoft Teams, MS Office, ServiceNow and EMS or equivalent workplace technologies. - Ability to support AV, IT peripherals, and office equipment confidently. - Well-organised and adaptable, with the ability to balance planned and reactive tasks - Adaptable, able to respond to all queries and incidents to react quickly and support the Workplace and One team. Health and Safety Responsibilities Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment Work equipment and PPE to be used properly in accordance with all training received Equal Opportunities at SPS We are proud of the progress we've made in building a truly inclusive workplace where Equal Opportunity is more than a principle, it's a commitment in action. We have an ambitious equality, diversity and inclusion approach recognising that a more diverse workforce creates a richer and more varied working environment. Diversity drives innovation and enables us to deliver the highest quality service to our clients. We welcome and encourage applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
Deputy Youth Work Manager Are you motivated, energetic and organised with the ability to connect with both young people and colleagues/volunteers? Are you passionate about helping young people unlock their potential? If you re fun, full of energy, yet know how to stay composed under pressure, then this role might be just what you re looking for. As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Deputy Youth Work Manager Location: Crewe (until the site on Oak Street in Crewe, is fully operational, you will be required to work in other locations. Some hybrid working may be required) Salary: £35,000pa (Dependent on experience) Contract: Permanent Hours: Full-Time, 37.5 hours per week, which will include evenings/weekends. Benefits: 33 days holiday (inclusive of bank holidays). Workplace pension Access to our Employee Assistance Programme. Free meals on duty (once open). Free gym access (once open). Access to OnSide s Talent Academy; bespoke training and mentoring. Closing Date: 25th May 2026 About the Role As a key part of the delivery team, you ll be at the heart of the action, leading the way in projects with an educational focus. You will also have specific oversight of education partnerships and participation. Your mission? To create an exciting, high-quality programme that s fun, engaging and truly makes a difference all while keeping young people at the centre of everything you do. No two days are the same, so you ll need to be versatile, leading the creation of educational programmes while supporting both the recruitment and development of the delivery team. You ll also be responsible for the smooth implementation and operation of educational programmes, whilst supporting the rest of the core Youth Work offer as needed. You ll be a crucial part of the team, welcoming up to 250 young people each session and creating a space where they can thrive! Key responsibilities include: Staffing and management The youth work offer and programme Safety and safeguarding Leadership and networking Evaluation and reporting If you re passionate about giving young people the best experiences and opportunities, this is the role for you! About You You will have: Proven experience in creating, developing and leading SEND/SEMH youth programmes, creating a safe environment to deliver engaging programmes for diverse youth demographics (ages 8-19, up to 25 with additional needs/disabilities). Experience in working with external partners to develop and deliver a programme of activities that enhance the Youth Work offer. Safeguarding knowledge, ideally as a Designated Safeguarding Lead. Confidence as a communicator, enabling you to engage with young people and work professionally with staff and partners. Experience managing behaviour and supporting conflict resolution. Staff management experience with awareness of HR processes (performance, attendance, rota planning). Experience in planning and coordinating programmes, including health & safety, scheduling and budgeting. If you are passionate about youth work, committed to empowering young people and understand the issues facing young people their families and the youth work process, including contextual safeguarding apply today! You will be asked to submit a CV and Cover Letter (no more than one page) covering: Why do you want to work for here? Looking at the person specification: briefly describe how your skills and experience (including lived experience) make you a good candidate for this role. (200 words max). How you demonstrate your commitment to fairness, equity and respect. Confirmation you are eligible to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed). Any reasonable adjustments we can make to assist you in your application or the selection process. Applicants will be expected to demonstrate the experience, skills, knowledge and aptitudes listed, throughout the recruitment process. However, if you don t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. Why? Studies have shown that women and Black, Asian, Mixed Race & other ethnically diverse people are less likely to apply for jobs unless they meet every single criteria/competency. The organisation is dedicated to driving change and to building diverse, inclusive and authentic workplaces, so if you re excited about this role but your past experience doesn t align perfectly, please tell us how your experience is transferable you may be just the right candidate! About the Organisation This is a brand-new locally run youth charity in Crewe. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Crewe, it will be an inspiring place for young people aged 8 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025. The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check. Other roles you may have experience of could include Youth Worker, Youth Club Leader, Youth Club Lead, After School Club, Community Lead, Activities Manager, Activities Coordinator, Teaching Assistant, School Support, Youth Work, Family Support Worker, Children s Support Worker. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 12, 2026
Full time
Deputy Youth Work Manager Are you motivated, energetic and organised with the ability to connect with both young people and colleagues/volunteers? Are you passionate about helping young people unlock their potential? If you re fun, full of energy, yet know how to stay composed under pressure, then this role might be just what you re looking for. As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. Position: Deputy Youth Work Manager Location: Crewe (until the site on Oak Street in Crewe, is fully operational, you will be required to work in other locations. Some hybrid working may be required) Salary: £35,000pa (Dependent on experience) Contract: Permanent Hours: Full-Time, 37.5 hours per week, which will include evenings/weekends. Benefits: 33 days holiday (inclusive of bank holidays). Workplace pension Access to our Employee Assistance Programme. Free meals on duty (once open). Free gym access (once open). Access to OnSide s Talent Academy; bespoke training and mentoring. Closing Date: 25th May 2026 About the Role As a key part of the delivery team, you ll be at the heart of the action, leading the way in projects with an educational focus. You will also have specific oversight of education partnerships and participation. Your mission? To create an exciting, high-quality programme that s fun, engaging and truly makes a difference all while keeping young people at the centre of everything you do. No two days are the same, so you ll need to be versatile, leading the creation of educational programmes while supporting both the recruitment and development of the delivery team. You ll also be responsible for the smooth implementation and operation of educational programmes, whilst supporting the rest of the core Youth Work offer as needed. You ll be a crucial part of the team, welcoming up to 250 young people each session and creating a space where they can thrive! Key responsibilities include: Staffing and management The youth work offer and programme Safety and safeguarding Leadership and networking Evaluation and reporting If you re passionate about giving young people the best experiences and opportunities, this is the role for you! About You You will have: Proven experience in creating, developing and leading SEND/SEMH youth programmes, creating a safe environment to deliver engaging programmes for diverse youth demographics (ages 8-19, up to 25 with additional needs/disabilities). Experience in working with external partners to develop and deliver a programme of activities that enhance the Youth Work offer. Safeguarding knowledge, ideally as a Designated Safeguarding Lead. Confidence as a communicator, enabling you to engage with young people and work professionally with staff and partners. Experience managing behaviour and supporting conflict resolution. Staff management experience with awareness of HR processes (performance, attendance, rota planning). Experience in planning and coordinating programmes, including health & safety, scheduling and budgeting. If you are passionate about youth work, committed to empowering young people and understand the issues facing young people their families and the youth work process, including contextual safeguarding apply today! You will be asked to submit a CV and Cover Letter (no more than one page) covering: Why do you want to work for here? Looking at the person specification: briefly describe how your skills and experience (including lived experience) make you a good candidate for this role. (200 words max). How you demonstrate your commitment to fairness, equity and respect. Confirmation you are eligible to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed). Any reasonable adjustments we can make to assist you in your application or the selection process. Applicants will be expected to demonstrate the experience, skills, knowledge and aptitudes listed, throughout the recruitment process. However, if you don t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. Why? Studies have shown that women and Black, Asian, Mixed Race & other ethnically diverse people are less likely to apply for jobs unless they meet every single criteria/competency. The organisation is dedicated to driving change and to building diverse, inclusive and authentic workplaces, so if you re excited about this role but your past experience doesn t align perfectly, please tell us how your experience is transferable you may be just the right candidate! About the Organisation This is a brand-new locally run youth charity in Crewe. It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Crewe, it will be an inspiring place for young people aged 8 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025. The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check. Other roles you may have experience of could include Youth Worker, Youth Club Leader, Youth Club Lead, After School Club, Community Lead, Activities Manager, Activities Coordinator, Teaching Assistant, School Support, Youth Work, Family Support Worker, Children s Support Worker. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 12, 2026
Full time
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Northampton. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £40,000 p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You are driven by a need to deliver tangible results Applicants must be 18+
May 12, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Northampton. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying up to £40,000 p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You are driven by a need to deliver tangible results Applicants must be 18+
Job Description The Opportunity Deputy Care Home Manager - Twickenham, TW1 You will be supported by a dedicated Registered Manager, Area Manager and Regional Director in the leadership of this 8-bed home in TW1 which provides 24/7 care and support. We're looking for a leader who: Leads with positivity, compassion, and confidence Inspires teams to deliver outstanding, person-centred support Champions quality, safety, and continuous improvement We are looking for someone who understands the complexities of supporting individuals with learning disabilities and complex physical needs. The ideal candidate will demonstrate a high level of competency in hoisting, PEG feeding, wheelchair transfers, and person-centred care planning, with a genuine commitment to supporting this group of young, active individuals. This is an opportunity to make a genuine difference every day - enabling the people we support to live independently, with dignity, purpose, and fulfilment in their own homes. In this role, you will: Support the Registered Manager to inspire, and develop our team of support workers to deliver outstanding care and support. Promote the delivery of high-quality care and support. Drive service improvements and quality standards. Build strong relationships with your team, families, outside professionals, and communities. You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. What You'll Bring A Level 3 qualification in Health & Social Care is desirable (or working towards) A genuine passion for quality care - and the ability to lead by example Values which align with Lifeways Values 3 years experience within social care with proven experience at a supervisory level Why Join Lifeways? When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:Caring - Honest - One Team - Innovative - Courageous - Equal You'll get: Access financial wellbeing tools with Stream, including real-time pay tracking and instant early access to earned wages. Leadership development programmes & progression pathways A supportive, inclusive workplace culture Matched contribution company pension scheme Wellbeing resources and mental health support Reward and Recognition Schemes Discounts on shopping, tech, travel, and more through CHOICE Rewards Why Now? We are on a bold journey to become the Care Provider of Choice - and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you'll have the authority, resources, and support to shape your team's culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words - they're lived values. At Lifeways, you're not just anyone. You're a leader who can make a difference every single day. We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
May 12, 2026
Full time
Job Description The Opportunity Deputy Care Home Manager - Twickenham, TW1 You will be supported by a dedicated Registered Manager, Area Manager and Regional Director in the leadership of this 8-bed home in TW1 which provides 24/7 care and support. We're looking for a leader who: Leads with positivity, compassion, and confidence Inspires teams to deliver outstanding, person-centred support Champions quality, safety, and continuous improvement We are looking for someone who understands the complexities of supporting individuals with learning disabilities and complex physical needs. The ideal candidate will demonstrate a high level of competency in hoisting, PEG feeding, wheelchair transfers, and person-centred care planning, with a genuine commitment to supporting this group of young, active individuals. This is an opportunity to make a genuine difference every day - enabling the people we support to live independently, with dignity, purpose, and fulfilment in their own homes. In this role, you will: Support the Registered Manager to inspire, and develop our team of support workers to deliver outstanding care and support. Promote the delivery of high-quality care and support. Drive service improvements and quality standards. Build strong relationships with your team, families, outside professionals, and communities. You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. What You'll Bring A Level 3 qualification in Health & Social Care is desirable (or working towards) A genuine passion for quality care - and the ability to lead by example Values which align with Lifeways Values 3 years experience within social care with proven experience at a supervisory level Why Join Lifeways? When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:Caring - Honest - One Team - Innovative - Courageous - Equal You'll get: Access financial wellbeing tools with Stream, including real-time pay tracking and instant early access to earned wages. Leadership development programmes & progression pathways A supportive, inclusive workplace culture Matched contribution company pension scheme Wellbeing resources and mental health support Reward and Recognition Schemes Discounts on shopping, tech, travel, and more through CHOICE Rewards Why Now? We are on a bold journey to become the Care Provider of Choice - and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you'll have the authority, resources, and support to shape your team's culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words - they're lived values. At Lifeways, you're not just anyone. You're a leader who can make a difference every single day. We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
Job Title: Deputy Manager - Children's Residential Home Salary: Base salary £52,000 with the potential to earn up to £58,600 through bonuses Location: Southeast London Contract: Full-time, Permanent The Opportunity : A growing children's residential care provider is preparing to open a new home supporting young people aged 8-18 with emotional and behavioural needs. This is an opportunity to join at an early stage of the service, working closely with the Registered Manager to help shape the culture, build the team, and establish a stable, high-quality home environment from the outset. The organisation is committed to delivering consistent, child-centred care within a structured and supportive setting, with a strong focus on positive outcomes and long-term stability for the young people in their care. The Role: The Deputy Manager will support the Registered Manager in the overall running of the home, ensuring high standards across care delivery, safeguarding, and compliance. This role involves leading the team on a day-to-day basis, supporting staff development, and ensuring the home operates in line with all regulatory requirements. Key Responsibilities: Supporting the Registered Manager with the day-to-day management of the home. Acting in the Registered Manager's absence when required. Leading, guiding, and developing the staff team to ensure consistent and effective practice. Maintaining compliance with Children's Homes Regulations and Quality Standards. Promoting a strong safeguarding culture across the home. Supporting the development and review of care plans and risk assessments. Creating a structured, stable, and supportive environment for young people. Assisting with staffing, rotas, and team performance. Contributing to inspections, audits, and internal quality processes. Participating in on-call duties and responding to incidents when required. About the Candidate The ideal candidate will be confident, organised, and able to lead from the front, with a genuine commitment to improving outcomes for children and young people. Essential: Level 3 Diploma in Residential Childcare (or equivalent). Willingness to work towards Level 5 (if not already achieved). Experience in a senior or supervisory role within a children's residential setting. Strong understanding of Ofsted requirements and regulatory frameworks. Ability to support and motivate a team. Excellent communication and organisational skills. Knowledge of safeguarding and behaviour management. Full UK driving licence. Desirable: Experience working within a therapeutic or trauma-informed environment. Experience supporting young people with emotional and behavioural needs. What's on Offer: Opportunity to join a new service and play a key role in its development. Ongoing training and support, including funded qualifications. Clear progression pathway towards a Registered Manager role. Supportive management structure. Additional benefits and incentives. Why This Role This opportunity is well suited to someone who enjoys a hands-on approach and is keen to be part of building a service from the ground up, rather than joining an already established setting. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 12, 2026
Full time
Job Title: Deputy Manager - Children's Residential Home Salary: Base salary £52,000 with the potential to earn up to £58,600 through bonuses Location: Southeast London Contract: Full-time, Permanent The Opportunity : A growing children's residential care provider is preparing to open a new home supporting young people aged 8-18 with emotional and behavioural needs. This is an opportunity to join at an early stage of the service, working closely with the Registered Manager to help shape the culture, build the team, and establish a stable, high-quality home environment from the outset. The organisation is committed to delivering consistent, child-centred care within a structured and supportive setting, with a strong focus on positive outcomes and long-term stability for the young people in their care. The Role: The Deputy Manager will support the Registered Manager in the overall running of the home, ensuring high standards across care delivery, safeguarding, and compliance. This role involves leading the team on a day-to-day basis, supporting staff development, and ensuring the home operates in line with all regulatory requirements. Key Responsibilities: Supporting the Registered Manager with the day-to-day management of the home. Acting in the Registered Manager's absence when required. Leading, guiding, and developing the staff team to ensure consistent and effective practice. Maintaining compliance with Children's Homes Regulations and Quality Standards. Promoting a strong safeguarding culture across the home. Supporting the development and review of care plans and risk assessments. Creating a structured, stable, and supportive environment for young people. Assisting with staffing, rotas, and team performance. Contributing to inspections, audits, and internal quality processes. Participating in on-call duties and responding to incidents when required. About the Candidate The ideal candidate will be confident, organised, and able to lead from the front, with a genuine commitment to improving outcomes for children and young people. Essential: Level 3 Diploma in Residential Childcare (or equivalent). Willingness to work towards Level 5 (if not already achieved). Experience in a senior or supervisory role within a children's residential setting. Strong understanding of Ofsted requirements and regulatory frameworks. Ability to support and motivate a team. Excellent communication and organisational skills. Knowledge of safeguarding and behaviour management. Full UK driving licence. Desirable: Experience working within a therapeutic or trauma-informed environment. Experience supporting young people with emotional and behavioural needs. What's on Offer: Opportunity to join a new service and play a key role in its development. Ongoing training and support, including funded qualifications. Clear progression pathway towards a Registered Manager role. Supportive management structure. Additional benefits and incentives. Why This Role This opportunity is well suited to someone who enjoys a hands-on approach and is keen to be part of building a service from the ground up, rather than joining an already established setting. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Vacancy Specification In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
May 12, 2026
Full time
Vacancy Specification In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
Supplier Quality Team Leader (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with our client. What does a Supplier Quality Team Leader role mean at our client? The Supplier Quality Team Leader is responsible for leading all aspects of supplier and manufacturer quality assurance, ensuring that globally sourced ingredients meet the highest standards of safety, compliance, and customer requirements. The role drives supplier performance, oversees audit programmes, and strengthens the Quality Management System across the supply base. You will lead a team responsible for supplier compliance, audit readiness, and continuous improvement, while supporting business growth through robust, scalable, and effective quality processes. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect: Lead, coach and develop the Supplier Quality team, promoting high performance, accountability, and a proactive, solutions focused culture. Set clear priorities and manage team workload across supplier audits, compliance activities, and documentation. Act as Deputy to the Assistant Quality Manager as required, ensuring continuity of leadership and decision making. Own the end to end supplier quality lifecycle, including onboarding, approval, monitoring, requalification, and ongoing performance management. Lead the supplier and manufacturer audit programme and ensure timely and effective closure of non conformances. Ensure supplier documentation, including audit packs, specifications, certifications, and technical data, is accurate, current, and audit ready. Own key third party certifications (e.g. BRC, FAMI QS), working closely with certification bodies and internal stakeholders. Monitor supplier performance using KPIs, risk assessments, and continuous monitoring programmes, identifying trends and emerging risks. Drive supplier compliance improvements by working directly with manufacturers to implement corrective and preventative actions. Lead initiatives to improve supplier related processes, driving standardisation, efficiency, and effective use of data and performance insights. Act as the escalation point for complex supplier technical queries from customers and internal teams. Support customer audits and documentation requests, coordinating effectively with global partners. Collaborate with commercial and global quality teams to ensure supplier capabilities, standards, and audit approaches align with business and customer requirements. Support business critical and cross functional projects as required. Does this sound like you: Minimum of 5 years experience in supplier quality, quality assurance, or manufacturing quality within the food or feed ingredients industry. Proven experience managing supplier and manufacturer relationships from a quality, compliance, and regulatory perspective. Strong working knowledge of relevant industry standards and schemes, including FSSC, BRC, HACCP, FAMI QS, and Organic. Demonstrated experience leading supplier and manufacturer audits and managing corrective and preventative action processes. Previous people management or team leadership experience. Strong stakeholder management and communication skills, with the ability to effectively influence external partners. Highly organised, with the ability to manage multiple suppliers, audits, and competing priorities simultaneously. Interested? Our client would love to hear from you. Click apply and you will be taken to their careers page to complete your application.
May 12, 2026
Full time
Supplier Quality Team Leader (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with our client Our client is a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, their expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Their global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to their customers. They are recognised for their deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with our client. What does a Supplier Quality Team Leader role mean at our client? The Supplier Quality Team Leader is responsible for leading all aspects of supplier and manufacturer quality assurance, ensuring that globally sourced ingredients meet the highest standards of safety, compliance, and customer requirements. The role drives supplier performance, oversees audit programmes, and strengthens the Quality Management System across the supply base. You will lead a team responsible for supplier compliance, audit readiness, and continuous improvement, while supporting business growth through robust, scalable, and effective quality processes. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect: Lead, coach and develop the Supplier Quality team, promoting high performance, accountability, and a proactive, solutions focused culture. Set clear priorities and manage team workload across supplier audits, compliance activities, and documentation. Act as Deputy to the Assistant Quality Manager as required, ensuring continuity of leadership and decision making. Own the end to end supplier quality lifecycle, including onboarding, approval, monitoring, requalification, and ongoing performance management. Lead the supplier and manufacturer audit programme and ensure timely and effective closure of non conformances. Ensure supplier documentation, including audit packs, specifications, certifications, and technical data, is accurate, current, and audit ready. Own key third party certifications (e.g. BRC, FAMI QS), working closely with certification bodies and internal stakeholders. Monitor supplier performance using KPIs, risk assessments, and continuous monitoring programmes, identifying trends and emerging risks. Drive supplier compliance improvements by working directly with manufacturers to implement corrective and preventative actions. Lead initiatives to improve supplier related processes, driving standardisation, efficiency, and effective use of data and performance insights. Act as the escalation point for complex supplier technical queries from customers and internal teams. Support customer audits and documentation requests, coordinating effectively with global partners. Collaborate with commercial and global quality teams to ensure supplier capabilities, standards, and audit approaches align with business and customer requirements. Support business critical and cross functional projects as required. Does this sound like you: Minimum of 5 years experience in supplier quality, quality assurance, or manufacturing quality within the food or feed ingredients industry. Proven experience managing supplier and manufacturer relationships from a quality, compliance, and regulatory perspective. Strong working knowledge of relevant industry standards and schemes, including FSSC, BRC, HACCP, FAMI QS, and Organic. Demonstrated experience leading supplier and manufacturer audits and managing corrective and preventative action processes. Previous people management or team leadership experience. Strong stakeholder management and communication skills, with the ability to effectively influence external partners. Highly organised, with the ability to manage multiple suppliers, audits, and competing priorities simultaneously. Interested? Our client would love to hear from you. Click apply and you will be taken to their careers page to complete your application.
Deputy Head of Residential RESPONSIBLE FOR: Assisting the Director of Residential- to be responsible for the Operational Management of residential care and to assist with strategic planning Reporting to the Director of Residential on all matters arising within the Operational Management of residential care. Deputising for the Director of Residential in Operational Management of residential care when they are not on duty. Prime Function: To assist the Director of Residential to safeguard and promote the health and wellbeing of the students, ensuring that they are cared for and supported by a team of professional care staff, following the guidelines as laid down by the Children Act 1989 and other legislation, the current National Minimum Care Standards for Residential Special Schools, Keeping Children Safe in Education, Professional Care Practice and NCW's Policies and Procedures. Leadership - Deputy Head of Care. Operational Management: Staff: To support the Director of Care in ensuring compliance with NCW policies and procedures and meeting all OFSTED regulations, including, Keeping Children Safe in Education and National Minimum Standards. Managing the Residential Site Leaders to support their teams effectively. To deputise for the Director of Care in their absence. The role requires being on call weekends and evenings, when on shift, and having managerial responsibilities with an oversight of the campus. To safeguard and promote the welfare and development of the young people To ensure there is a robust admissions, transitions and discharges process that reflects planned care and intervention to include supporting the visits of parents, LEAs and professionals throughout the year including Family days, Celebration Events, New Student Days and the Assessment Process. To organise and chair a wide range of meetings, including care team meetings, multi-disciplinary meetings and consultation meetings. To develop and nurture a multi-agency approach to ensure positive outcomes for young people. To ensure all care plans, risk assessments are implemented and adhered to at all times. To ensure there is oversight and compliance for all handovers and daily paperwork. To ensure that all staff are familiar with and follow all child protection and safeguarding policies and procedures. To ensure professional development in safeguarding and complete all mandatory safeguarding training. To deliver CPD with the on-going training and professional development of all staff, including facilitating the required Level 3 qualifications for all Care Staff, ensuring the management of the Level 3 (and other qualifications) are progressed in a timely manner to successful completion To ensure that there is a robust auditing and compliance system in place, ensuring we adhere to all regulatory and legislative guidance. To assist in all aspects of staffing, including recruitment, cover, rotas, supervision, training, monitoring and CPD Working in partnership with the HR department regarding employee relations assisting with investigations, be involved in disciplinary and grievance procedures and hearings. To support the Director of Residential in ensuring care plans are regularly reviewed by care staff. Provide support and guide staff through difficult and challenging situations relating to their experiences at work or impacting on their work. To support the Residential Site Leaders in ensuring the organisation of staff duty rotas and the provision of cover for absent care staff. In support of Operational Management To ensure that all staff act in a professional manner To ensure all policies and procedures, as well as risk assessments, are adhered to at all times. To ensure that all staff comply with the duty rotas and are included on a 'rolling rota' to gain maximum experience in the working methods of other staff, including handovers, daily documentation. To ensure that all staff are checking and reading emails at the start of shift and at any point in the working day as required. To ensure that all staff have written up any incident and ensure that information is passed on accordingly to the relevant NCW contact, such as the Director of Residential, DSL, Principal, within the agreed timescale. To ensure that all staff are familiar with and follow Child Protection Procedures, Keeping Children Safe in Education, NCW policies and government legislation. To ensure that all staff maintain confidentiality at all times. To ensure that all staff under their supervision undertake and complete training in accordance with their induction training and objectives that have been set. To complete on call duties in line with rotas. To be flexible in hours of work in order to meet tasks required. Conduct supervisions with Residential Site Leaders. To ensure rotas are current up to date and all houses are aware of them, including being aware of rota changes. To be aware of Health & Safety regulations particularly related to the upkeep of the houses and report issues, repairs to the Premises Team. To undertake any other duties that may be reasonably required. To safeguard and promote the welfare of young people and be aware of relevant policies and procedures. Adhere to the NCW equality, inclusion and Diversity policies. Students: To assist in ensuring positive student wellbeing within the residential care setting. To support care staff to provide advice, behaviour management, guidance and problem-solving strategies for students. To ensure that the young people's needs are recognised and met. This includes ensuring that they are free from discrimination within the houses and to challenge discrimination from outside of the houses. To support the Director of Residential to ensure that the young person's stay complies with the ethos of NCW and the care plan. To organise and run student voice meetings in care relating to the residential care setting To ensure that the houses meet the individual needs of the young people as well as the needs of the group. Understanding group living theory to support the young people. To have an understanding of therapeutic interventions to ensure emotional needs are met. To develop and maintain good working relationships with parents, social workers, schools and other professionals involved with the welfare of young people, working within a multi-agency collaboration in line with the National Minimum Standards. To assist with the management and co-ordination of matching and allocating keyworkers and accommodation, monitoring this process and ensuring records are kept up to date. To collaborate with college staff to agree the allocation of key workers and students. To ensure that young people are informed of their rights and responsibilities enabling them to have their wishes heard. To ensure that a positive study ethic and work routine, including the development of independent living skills and the progression of other essential skills is promoted for all students, supported and encouraged by all care staff. To ensure appropriate individual timetables are organised and in operation in the residential setting to support student development. To support staff to effectively apply the NCW behaviour policy within the residential care setting 4. Parents: To assist in maintaining effective communication with parents and involved professionals. To provide a vital link between parents and NCW especially when there are issues or concerns being raised. Strategic responsibilities: To work with the Director of Residential to provide a vibrant, positive residential experience for all young people. To assist the Director of Care in drawing up and implementing college policies and methods of good practice, and to promote and maintain good care practice throughout the College. To ensure effective lines of communication are maintained with the Senior Leadership Team (SLT) and Care staff. To effectively perform the duties of safeguarding the students and staff at NCW as a member of the Safeguarding team, including completing the duties of a Deputy Designated Safeguarding Lead (DDSL), including any training associated with being a DDSL Safeguarding Children NCW is fully committed to ensuring the safety and well-being of students at the College. You are responsible for adhering to the college's policies on Child Protection and for promoting and safeguarding the welfare of children and young people you come into contact with. As a member of both the Safeguarding Operational and Safeguarding Strategic Groups you will be required to provide leadership and guidance to other staff in relation to Safeguarding. Equal Opportunities We are an equal opportunity employer and value diversity at NCW. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to ensuring a fair and inclusive recruitment process. Annual Review. This job description will be reviewed annually and may be subject to amendment or modification at any time after consultation with the post holder . click apply for full job details
May 12, 2026
Full time
Deputy Head of Residential RESPONSIBLE FOR: Assisting the Director of Residential- to be responsible for the Operational Management of residential care and to assist with strategic planning Reporting to the Director of Residential on all matters arising within the Operational Management of residential care. Deputising for the Director of Residential in Operational Management of residential care when they are not on duty. Prime Function: To assist the Director of Residential to safeguard and promote the health and wellbeing of the students, ensuring that they are cared for and supported by a team of professional care staff, following the guidelines as laid down by the Children Act 1989 and other legislation, the current National Minimum Care Standards for Residential Special Schools, Keeping Children Safe in Education, Professional Care Practice and NCW's Policies and Procedures. Leadership - Deputy Head of Care. Operational Management: Staff: To support the Director of Care in ensuring compliance with NCW policies and procedures and meeting all OFSTED regulations, including, Keeping Children Safe in Education and National Minimum Standards. Managing the Residential Site Leaders to support their teams effectively. To deputise for the Director of Care in their absence. The role requires being on call weekends and evenings, when on shift, and having managerial responsibilities with an oversight of the campus. To safeguard and promote the welfare and development of the young people To ensure there is a robust admissions, transitions and discharges process that reflects planned care and intervention to include supporting the visits of parents, LEAs and professionals throughout the year including Family days, Celebration Events, New Student Days and the Assessment Process. To organise and chair a wide range of meetings, including care team meetings, multi-disciplinary meetings and consultation meetings. To develop and nurture a multi-agency approach to ensure positive outcomes for young people. To ensure all care plans, risk assessments are implemented and adhered to at all times. To ensure there is oversight and compliance for all handovers and daily paperwork. To ensure that all staff are familiar with and follow all child protection and safeguarding policies and procedures. To ensure professional development in safeguarding and complete all mandatory safeguarding training. To deliver CPD with the on-going training and professional development of all staff, including facilitating the required Level 3 qualifications for all Care Staff, ensuring the management of the Level 3 (and other qualifications) are progressed in a timely manner to successful completion To ensure that there is a robust auditing and compliance system in place, ensuring we adhere to all regulatory and legislative guidance. To assist in all aspects of staffing, including recruitment, cover, rotas, supervision, training, monitoring and CPD Working in partnership with the HR department regarding employee relations assisting with investigations, be involved in disciplinary and grievance procedures and hearings. To support the Director of Residential in ensuring care plans are regularly reviewed by care staff. Provide support and guide staff through difficult and challenging situations relating to their experiences at work or impacting on their work. To support the Residential Site Leaders in ensuring the organisation of staff duty rotas and the provision of cover for absent care staff. In support of Operational Management To ensure that all staff act in a professional manner To ensure all policies and procedures, as well as risk assessments, are adhered to at all times. To ensure that all staff comply with the duty rotas and are included on a 'rolling rota' to gain maximum experience in the working methods of other staff, including handovers, daily documentation. To ensure that all staff are checking and reading emails at the start of shift and at any point in the working day as required. To ensure that all staff have written up any incident and ensure that information is passed on accordingly to the relevant NCW contact, such as the Director of Residential, DSL, Principal, within the agreed timescale. To ensure that all staff are familiar with and follow Child Protection Procedures, Keeping Children Safe in Education, NCW policies and government legislation. To ensure that all staff maintain confidentiality at all times. To ensure that all staff under their supervision undertake and complete training in accordance with their induction training and objectives that have been set. To complete on call duties in line with rotas. To be flexible in hours of work in order to meet tasks required. Conduct supervisions with Residential Site Leaders. To ensure rotas are current up to date and all houses are aware of them, including being aware of rota changes. To be aware of Health & Safety regulations particularly related to the upkeep of the houses and report issues, repairs to the Premises Team. To undertake any other duties that may be reasonably required. To safeguard and promote the welfare of young people and be aware of relevant policies and procedures. Adhere to the NCW equality, inclusion and Diversity policies. Students: To assist in ensuring positive student wellbeing within the residential care setting. To support care staff to provide advice, behaviour management, guidance and problem-solving strategies for students. To ensure that the young people's needs are recognised and met. This includes ensuring that they are free from discrimination within the houses and to challenge discrimination from outside of the houses. To support the Director of Residential to ensure that the young person's stay complies with the ethos of NCW and the care plan. To organise and run student voice meetings in care relating to the residential care setting To ensure that the houses meet the individual needs of the young people as well as the needs of the group. Understanding group living theory to support the young people. To have an understanding of therapeutic interventions to ensure emotional needs are met. To develop and maintain good working relationships with parents, social workers, schools and other professionals involved with the welfare of young people, working within a multi-agency collaboration in line with the National Minimum Standards. To assist with the management and co-ordination of matching and allocating keyworkers and accommodation, monitoring this process and ensuring records are kept up to date. To collaborate with college staff to agree the allocation of key workers and students. To ensure that young people are informed of their rights and responsibilities enabling them to have their wishes heard. To ensure that a positive study ethic and work routine, including the development of independent living skills and the progression of other essential skills is promoted for all students, supported and encouraged by all care staff. To ensure appropriate individual timetables are organised and in operation in the residential setting to support student development. To support staff to effectively apply the NCW behaviour policy within the residential care setting 4. Parents: To assist in maintaining effective communication with parents and involved professionals. To provide a vital link between parents and NCW especially when there are issues or concerns being raised. Strategic responsibilities: To work with the Director of Residential to provide a vibrant, positive residential experience for all young people. To assist the Director of Care in drawing up and implementing college policies and methods of good practice, and to promote and maintain good care practice throughout the College. To ensure effective lines of communication are maintained with the Senior Leadership Team (SLT) and Care staff. To effectively perform the duties of safeguarding the students and staff at NCW as a member of the Safeguarding team, including completing the duties of a Deputy Designated Safeguarding Lead (DDSL), including any training associated with being a DDSL Safeguarding Children NCW is fully committed to ensuring the safety and well-being of students at the College. You are responsible for adhering to the college's policies on Child Protection and for promoting and safeguarding the welfare of children and young people you come into contact with. As a member of both the Safeguarding Operational and Safeguarding Strategic Groups you will be required to provide leadership and guidance to other staff in relation to Safeguarding. Equal Opportunities We are an equal opportunity employer and value diversity at NCW. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to ensuring a fair and inclusive recruitment process. Annual Review. This job description will be reviewed annually and may be subject to amendment or modification at any time after consultation with the post holder . click apply for full job details
We are seeking a dedicated and experienced Deputy Manager to support the Manager in the daily operations of a beautiful nursery in the Kent area. The ideal candidate will possess strong management and leadership skills, with a genuine passion for early childhood education and working with children. This role offers an excellent opportunity to contribute to a nurturing environment where children can thrive, while supporting the management team in delivering high-quality childcare services. The Deputy Manager will play a vital role in ensuring smooth nursery operations, maintaining compliance with regulations, and fostering a positive atmosphere for both staff and children. Duties Assist the Manager in overseeing the daily running of the nursery Support staff in delivering engaging and developmentally appropriate activities for children Lead by example in maintaining high standards of childcare, safety, and hygiene Supervise and mentor team members, providing guidance and support to ensure effective teamwork Communicate effectively with parents, carers, and external agencies regarding children's progress and centre policies Ensure compliance with all relevant legislation, policies, and procedures relating to early childhood education and childcare Organise staff rotas, training sessions, and ongoing professional development programmes Assist in managing administrative tasks such as record keeping, reporting, and budgeting Support recruitment processes by participating in interviews and onboarding new staff members Drive continuous improvement initiatives to enhance the quality of care provided Qualifications, training and experience: CACHE Level 3, NVQ Level 3 or equivalent. Excellent knowledge of health and safety legislation. Excellent knowledge of the EYFS. Knowledge of the new Ofsted inspection framework. Excellent organisational skills with the ability to work to targets and deadlines. Good time management skills. Excellent communication skills. Strong management/leadership skills. Knowledge and understand of equal opportunities / SENCO etc. Previous relevant management experience. Excellent rates of pay with on-going support and career development. All successful applicants will be required to have an Enhanced DBS carried out. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team.
May 12, 2026
Full time
We are seeking a dedicated and experienced Deputy Manager to support the Manager in the daily operations of a beautiful nursery in the Kent area. The ideal candidate will possess strong management and leadership skills, with a genuine passion for early childhood education and working with children. This role offers an excellent opportunity to contribute to a nurturing environment where children can thrive, while supporting the management team in delivering high-quality childcare services. The Deputy Manager will play a vital role in ensuring smooth nursery operations, maintaining compliance with regulations, and fostering a positive atmosphere for both staff and children. Duties Assist the Manager in overseeing the daily running of the nursery Support staff in delivering engaging and developmentally appropriate activities for children Lead by example in maintaining high standards of childcare, safety, and hygiene Supervise and mentor team members, providing guidance and support to ensure effective teamwork Communicate effectively with parents, carers, and external agencies regarding children's progress and centre policies Ensure compliance with all relevant legislation, policies, and procedures relating to early childhood education and childcare Organise staff rotas, training sessions, and ongoing professional development programmes Assist in managing administrative tasks such as record keeping, reporting, and budgeting Support recruitment processes by participating in interviews and onboarding new staff members Drive continuous improvement initiatives to enhance the quality of care provided Qualifications, training and experience: CACHE Level 3, NVQ Level 3 or equivalent. Excellent knowledge of health and safety legislation. Excellent knowledge of the EYFS. Knowledge of the new Ofsted inspection framework. Excellent organisational skills with the ability to work to targets and deadlines. Good time management skills. Excellent communication skills. Strong management/leadership skills. Knowledge and understand of equal opportunities / SENCO etc. Previous relevant management experience. Excellent rates of pay with on-going support and career development. All successful applicants will be required to have an Enhanced DBS carried out. As a specialist Childcare agency, we believe that we can only be as successful as our candidates and employees. That is why we invest 100% in each and every candidate who registers with us and value all the work carried out by our team.
Vacancy Specification In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
May 12, 2026
Full time
Vacancy Specification In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store.
Deputy Centre Manager - Alternative Provision (Wellingborough) Tradewind Recruitment are proud to be supporting a forward-thinking education provider at their established Alternative Provision site in Wellingborough. We are now seeking an experienced and passionate Deputy Centre Manager to join this successful setting. This is a fantastic opportunity to play a key role in supporting the leadership and continued development of a provision that delivers a positive, inclusive, and impactful learning environment for young people who benefit from a more tailored approach to education. As Deputy Centre Manager, you will support the overall leadership and day-to-day running of the provision. This role offers a balance of both teaching and leadership responsibilities, allowing you to work directly with students while also contributing to staff development, curriculum delivery, and operational management. You will work closely with the Centre Manager to lead a team of dedicated staff, maintain high standards of teaching and learning, and build strong relationships with students, families, and external professionals. The ideal candidate will: Have proven experience within education, with some leadership responsibility, ideally in SEND or alternative provision settings Be passionate about supporting students with additional needs and barriers to learning Demonstrate strong organisational and communication skills Be committed to developing both staff and students Have a flexible, proactive, and solution-focused approach This setting is committed to doing education differently - prioritising wellbeing, engagement, and meaningful outcomes for students, while also creating a supportive and rewarding environment for staff. This role is available on either a permanent or temp-to-perm basis and will be managed exclusively through Tradewind Recruitment, who will support you throughout the process. If you are ready to take the next step in your career and make a real difference in a rewarding leadership role, we would love to hear from you.
May 12, 2026
Full time
Deputy Centre Manager - Alternative Provision (Wellingborough) Tradewind Recruitment are proud to be supporting a forward-thinking education provider at their established Alternative Provision site in Wellingborough. We are now seeking an experienced and passionate Deputy Centre Manager to join this successful setting. This is a fantastic opportunity to play a key role in supporting the leadership and continued development of a provision that delivers a positive, inclusive, and impactful learning environment for young people who benefit from a more tailored approach to education. As Deputy Centre Manager, you will support the overall leadership and day-to-day running of the provision. This role offers a balance of both teaching and leadership responsibilities, allowing you to work directly with students while also contributing to staff development, curriculum delivery, and operational management. You will work closely with the Centre Manager to lead a team of dedicated staff, maintain high standards of teaching and learning, and build strong relationships with students, families, and external professionals. The ideal candidate will: Have proven experience within education, with some leadership responsibility, ideally in SEND or alternative provision settings Be passionate about supporting students with additional needs and barriers to learning Demonstrate strong organisational and communication skills Be committed to developing both staff and students Have a flexible, proactive, and solution-focused approach This setting is committed to doing education differently - prioritising wellbeing, engagement, and meaningful outcomes for students, while also creating a supportive and rewarding environment for staff. This role is available on either a permanent or temp-to-perm basis and will be managed exclusively through Tradewind Recruitment, who will support you throughout the process. If you are ready to take the next step in your career and make a real difference in a rewarding leadership role, we would love to hear from you.
Deputy Manager - Children's Residential Home Purley Salary: £40,000 - £45,000 per year Full-time 9am-5pm (rota including some evenings & weekends) Brook Street Social Care is currently recruiting on behalf of our client for an experienced Deputy Manager to join a newly renovated Children's Residential Home in Purley click apply for full job details
May 12, 2026
Full time
Deputy Manager - Children's Residential Home Purley Salary: £40,000 - £45,000 per year Full-time 9am-5pm (rota including some evenings & weekends) Brook Street Social Care is currently recruiting on behalf of our client for an experienced Deputy Manager to join a newly renovated Children's Residential Home in Purley click apply for full job details
Job Title: Children's Home Registered Manager Location: Tamworth Salary: £50,000 - £55,000 per year (depending on experience) Contract: Full-time Permanent About the Role We are currently working with a Client, recruiting an Ofsted Registered Manager to lead a children's residential home in Tamworth. This is an exciting opportunity for a passionate and committed leader to oversee the day-to-day operations of a 3 bedded LD and EBD home and ensure the highest standards of care for children and young people. The successful candidate will be responsible for ensuring the home operates in line with Ofsted regulations and the Children's Homes Regulations and Quality Standards , while creating a safe, nurturing, and supportive environment where young people can thrive. Key Responsibilities Register with Ofsted as the Registered Manager for the children's residential home. Ensure the home operates in full compliance with Children's Homes Regulations and Quality Standards . Provide strong leadership and management to the residential care team. Promote a positive, safe, and nurturing environment for children and young people. Oversee care planning, risk assessments, and safeguarding procedures . Lead staff recruitment, training, and performance management. Manage budgets, resources, and day-to-day operational requirements of the home. Work collaboratively with local authorities, social workers, and external professionals . Prepare for and manage Ofsted inspections and maintain high standards of care. Requirements Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards). Previous experience as a Registered Manager, Deputy Manager, or Senior in a children's residential setting . Strong understanding of Ofsted regulations and safeguarding procedures . Proven experience leading and developing staff teams. Excellent leadership, communication, and organisational skills. A minimum of two years experience in a Children's Residential setting Experience of working with children with learning disabilities A genuine passion for supporting children and young people in residential care . What We Offer Competitive salary package . Bonus incentives for performance Opportunity to lead and develop a high-quality children's home . Supportive senior leadership and organisational backing. Ongoing training and professional development . The opportunity to make a meaningful difference in the lives of vulnerable young people . Safeguarding We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to enhanced DBS checks, references, and safer recruitment procedures .
May 12, 2026
Full time
Job Title: Children's Home Registered Manager Location: Tamworth Salary: £50,000 - £55,000 per year (depending on experience) Contract: Full-time Permanent About the Role We are currently working with a Client, recruiting an Ofsted Registered Manager to lead a children's residential home in Tamworth. This is an exciting opportunity for a passionate and committed leader to oversee the day-to-day operations of a 3 bedded LD and EBD home and ensure the highest standards of care for children and young people. The successful candidate will be responsible for ensuring the home operates in line with Ofsted regulations and the Children's Homes Regulations and Quality Standards , while creating a safe, nurturing, and supportive environment where young people can thrive. Key Responsibilities Register with Ofsted as the Registered Manager for the children's residential home. Ensure the home operates in full compliance with Children's Homes Regulations and Quality Standards . Provide strong leadership and management to the residential care team. Promote a positive, safe, and nurturing environment for children and young people. Oversee care planning, risk assessments, and safeguarding procedures . Lead staff recruitment, training, and performance management. Manage budgets, resources, and day-to-day operational requirements of the home. Work collaboratively with local authorities, social workers, and external professionals . Prepare for and manage Ofsted inspections and maintain high standards of care. Requirements Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards). Previous experience as a Registered Manager, Deputy Manager, or Senior in a children's residential setting . Strong understanding of Ofsted regulations and safeguarding procedures . Proven experience leading and developing staff teams. Excellent leadership, communication, and organisational skills. A minimum of two years experience in a Children's Residential setting Experience of working with children with learning disabilities A genuine passion for supporting children and young people in residential care . What We Offer Competitive salary package . Bonus incentives for performance Opportunity to lead and develop a high-quality children's home . Supportive senior leadership and organisational backing. Ongoing training and professional development . The opportunity to make a meaningful difference in the lives of vulnerable young people . Safeguarding We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to enhanced DBS checks, references, and safer recruitment procedures .
Job Title : Deputy Manager (Care) Contract Type: Permanent Salary: £37,113.94 per annum Working Hours: Full time 37.5 hours per week Working Pattern : Monday-Sunday 9am-5pm with alternate weekends Location: Willowbrook, Washington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Deputy Manager (Care) You will provide motivational leadership to empower and engage your team to deliver an outstanding service with compassion and respect, putting customers first and treating them with dignity while ensuring that essential CQC standards of quality and safety are achieved at all times. About you We are looking for someone with: Experience of working within a CQC registered supported living or extra care services environment. Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve results. Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and deliver improvements. Be a resilient team player with a caring, empathic, supportive and flexible can-do attitude. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Leading and engaging a team: Line manage a team and create a safe environment where colleagues can talk openly and honestly. Work together to set expectations and performance targets. Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing. Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential. Facilitate regular team meetings to update and empower your team to share ideas and best practice. Embrace reflective practice techniques so the team can learn from their experiences. Recognising, praising and acknowledging achievements of colleagues and team. Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives. Leading a service: Manage the service as per CQC and contractual requirements. Assist in reviewing contract performance annually, to ensure excellent outcomes are delivered for customers. Promote and implement care policies and procedures to ensure your team are effective and delivering a safe service at all times. Advise all relevant stakeholders of any changes to policies and procedures Participate in the setting and management of service budgets. Monitor spend by accessing the finance system and report any budget variances to the budget holder. Meet Riverside performance targets. Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively. Recruit great people for your team, sourcing and engaging relief or agency workers as and when required. Devise, plan and deliver comprehensive induction and continuous development plans for your team. Implement and manage a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Implement and oversee a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Be responsible for cash handling, ordering goods, administration of monthly timesheets and raising and approving invoices, ensuring accurate record keeping. Produce
May 12, 2026
Full time
Job Title : Deputy Manager (Care) Contract Type: Permanent Salary: £37,113.94 per annum Working Hours: Full time 37.5 hours per week Working Pattern : Monday-Sunday 9am-5pm with alternate weekends Location: Willowbrook, Washington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Deputy Manager (Care) You will provide motivational leadership to empower and engage your team to deliver an outstanding service with compassion and respect, putting customers first and treating them with dignity while ensuring that essential CQC standards of quality and safety are achieved at all times. About you We are looking for someone with: Experience of working within a CQC registered supported living or extra care services environment. Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve results. Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and deliver improvements. Be a resilient team player with a caring, empathic, supportive and flexible can-do attitude. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Leading and engaging a team: Line manage a team and create a safe environment where colleagues can talk openly and honestly. Work together to set expectations and performance targets. Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing. Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential. Facilitate regular team meetings to update and empower your team to share ideas and best practice. Embrace reflective practice techniques so the team can learn from their experiences. Recognising, praising and acknowledging achievements of colleagues and team. Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives. Leading a service: Manage the service as per CQC and contractual requirements. Assist in reviewing contract performance annually, to ensure excellent outcomes are delivered for customers. Promote and implement care policies and procedures to ensure your team are effective and delivering a safe service at all times. Advise all relevant stakeholders of any changes to policies and procedures Participate in the setting and management of service budgets. Monitor spend by accessing the finance system and report any budget variances to the budget holder. Meet Riverside performance targets. Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively. Recruit great people for your team, sourcing and engaging relief or agency workers as and when required. Devise, plan and deliver comprehensive induction and continuous development plans for your team. Implement and manage a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Implement and oversee a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Be responsible for cash handling, ordering goods, administration of monthly timesheets and raising and approving invoices, ensuring accurate record keeping. Produce
Deputy Manager - Witney Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? We'd love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Blue Boar! Our Offer Basic up to 36k plus tronc (that's your card tips that are paid into your bank) Great cash tips The Extras We know you work hard so we feed you well - free meals on shift, choose from the menu! 30% discount for you, your friends and family across Acorn Pubs, Brunning and Price and our group including wagamama and selected airport pubs and restaurants. It's never too early to start saving for the future with a NEST pension. Protection for your family with life assurance. Great discounts via Perks on Tap saving you money on everyday purchases and more. Cycle to work scheme. 1,000 referral bonus for introducing new Managers or Chefs to the company. Wagestream - use flexible pay to choose when to get paid. Your Wellbeing - it's important to us! Free 24-hour confidential legal and information helpline for you and your family. Bespoke wellbeing support offering free counselling for all crew. Access to health checks and virtual GP appointments. Discounted gym membership. Plenty of social get togethers - it's not all work and no play. Recognition platform with regular thankyous. We want you to grow with us Superb internal and external development programmes to support your progress Earn while you learn - we partner with national training provider HIT to support our work-based level 3 and 4 apprentices. Bite-sized courses focusing on self-awareness and leadership skills. We encourage movement between our pubs so you can have a long-term career with us. About you As Deputy Manager you'll be working alongside the Pub Manager helping to lead the team and run our busy pub. You'll be managing busy services, planning and running special events, welcoming and looking after customers as well as helping to train and lead our lovely bar/waiting team. You'll be drawing on your knowledge and experience to decide what beers, gins and wines we offer and how our events should be run. This is a hands on role where you'll be at the heart of everything going on ensuring that things run smoothly. We are immensely proud that many of our pub managers have been promoted from within. We want to carry on that success story, so you will be given plenty of training to develop your skills and progress your career. About Acorn Pubs A collection of 10 pubs, 6 of which have bedrooms. Our wider company, Brunning and Price, includes 79 pubs across the country. A company committed to reducing our carbon footprint, working sustainably and supporting our local communities. If you have experience as a deputy manager or restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Acorn Pubs and apply now!
May 11, 2026
Full time
Deputy Manager - Witney Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? We'd love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Blue Boar! Our Offer Basic up to 36k plus tronc (that's your card tips that are paid into your bank) Great cash tips The Extras We know you work hard so we feed you well - free meals on shift, choose from the menu! 30% discount for you, your friends and family across Acorn Pubs, Brunning and Price and our group including wagamama and selected airport pubs and restaurants. It's never too early to start saving for the future with a NEST pension. Protection for your family with life assurance. Great discounts via Perks on Tap saving you money on everyday purchases and more. Cycle to work scheme. 1,000 referral bonus for introducing new Managers or Chefs to the company. Wagestream - use flexible pay to choose when to get paid. Your Wellbeing - it's important to us! Free 24-hour confidential legal and information helpline for you and your family. Bespoke wellbeing support offering free counselling for all crew. Access to health checks and virtual GP appointments. Discounted gym membership. Plenty of social get togethers - it's not all work and no play. Recognition platform with regular thankyous. We want you to grow with us Superb internal and external development programmes to support your progress Earn while you learn - we partner with national training provider HIT to support our work-based level 3 and 4 apprentices. Bite-sized courses focusing on self-awareness and leadership skills. We encourage movement between our pubs so you can have a long-term career with us. About you As Deputy Manager you'll be working alongside the Pub Manager helping to lead the team and run our busy pub. You'll be managing busy services, planning and running special events, welcoming and looking after customers as well as helping to train and lead our lovely bar/waiting team. You'll be drawing on your knowledge and experience to decide what beers, gins and wines we offer and how our events should be run. This is a hands on role where you'll be at the heart of everything going on ensuring that things run smoothly. We are immensely proud that many of our pub managers have been promoted from within. We want to carry on that success story, so you will be given plenty of training to develop your skills and progress your career. About Acorn Pubs A collection of 10 pubs, 6 of which have bedrooms. Our wider company, Brunning and Price, includes 79 pubs across the country. A company committed to reducing our carbon footprint, working sustainably and supporting our local communities. If you have experience as a deputy manager or restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Acorn Pubs and apply now!
Designate General Manager - Buckingham Variety is the spice of life! Acorn Pubs is an eclectic group of individual pubs each with their own personality. If you are an experienced and adaptable hospitality Manager looking to develop your career, why not join our success story? We are looking for a Designate General Manager, ideally based in the Bedfordshire/Buckinghamshire area to support our existing pubs and new pub openings. This role is ideal for an existing Pub Manager looking for a new challenge which offers a mix of Roving Management with a longer term eye on settling within one of our growing portfolio of pubs Naturally, this position involves some working away from home but we'll always try to be flexible in helping you to find a good balance between home and work. There's plenty in it for you: Our Offer Package up to 50k including TRONC Great cash tips The Extras We know you work hard so we feed you well - free meals on shift, choose from the menu! 30% discount for you, your friends and family across Acorn Pubs, Brunning and Price and our group including Wagamama and selected airport pubs and restaurants. It's never too early to start saving for the future with a NEST pension Great discounts via Perks on Tap saving you money on everyday purchases and more 1,000 referral bonus for introducing new Managers or Chefs to the company Wagestream - use flexible pay to choose when to get paid Your Wellbeing - it's important to us Free 24-hour confidential helpline for you and your immediate family Bespoke wellbeing support offering free counselling for all crew Discounted gym membership Plenty of social get togethers - it's not all work and no play Recognition platform with regular thank yous We want you to grow with us Superb internal and external development programmes to support your progress We encourage movement between our pubs so you can have a long-term career with us. About you Most importantly you have a natural ability to look after people and make them happy! You're passionate and knowledgeable about all thing's food and drink. You're outgoing, upbeat, and committed, with previous experience in hospitality, ideally as a Deputy / Manager in a pub, bar, hotel or restaurant. You have experience in a similar high-quality environment and are focused on training, leading, and developing the people around you. About Acorn Pubs A collection of 10 pubs, 6 of which have bedrooms. Our wider company, Brunning and Price, includes 79 pubs across the country. A company with heart, where individuality, personality and diversity are encouraged A company committed to reducing our carbon footprint and working sustainably If you're ready to be our new Roving Deputy / Manager, then apply now!
May 11, 2026
Full time
Designate General Manager - Buckingham Variety is the spice of life! Acorn Pubs is an eclectic group of individual pubs each with their own personality. If you are an experienced and adaptable hospitality Manager looking to develop your career, why not join our success story? We are looking for a Designate General Manager, ideally based in the Bedfordshire/Buckinghamshire area to support our existing pubs and new pub openings. This role is ideal for an existing Pub Manager looking for a new challenge which offers a mix of Roving Management with a longer term eye on settling within one of our growing portfolio of pubs Naturally, this position involves some working away from home but we'll always try to be flexible in helping you to find a good balance between home and work. There's plenty in it for you: Our Offer Package up to 50k including TRONC Great cash tips The Extras We know you work hard so we feed you well - free meals on shift, choose from the menu! 30% discount for you, your friends and family across Acorn Pubs, Brunning and Price and our group including Wagamama and selected airport pubs and restaurants. It's never too early to start saving for the future with a NEST pension Great discounts via Perks on Tap saving you money on everyday purchases and more 1,000 referral bonus for introducing new Managers or Chefs to the company Wagestream - use flexible pay to choose when to get paid Your Wellbeing - it's important to us Free 24-hour confidential helpline for you and your immediate family Bespoke wellbeing support offering free counselling for all crew Discounted gym membership Plenty of social get togethers - it's not all work and no play Recognition platform with regular thank yous We want you to grow with us Superb internal and external development programmes to support your progress We encourage movement between our pubs so you can have a long-term career with us. About you Most importantly you have a natural ability to look after people and make them happy! You're passionate and knowledgeable about all thing's food and drink. You're outgoing, upbeat, and committed, with previous experience in hospitality, ideally as a Deputy / Manager in a pub, bar, hotel or restaurant. You have experience in a similar high-quality environment and are focused on training, leading, and developing the people around you. About Acorn Pubs A collection of 10 pubs, 6 of which have bedrooms. Our wider company, Brunning and Price, includes 79 pubs across the country. A company with heart, where individuality, personality and diversity are encouraged A company committed to reducing our carbon footprint and working sustainably If you're ready to be our new Roving Deputy / Manager, then apply now!
£43,180 - £50,444 assuming good attendance and up to 3 sleep ins per month Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our team leaders are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in You'll be a part of taking care of our young people day to day, making sure things run smoothly and creating lasting memories. As a team leader you will also make sure that the staff team are supported and the home is operating at our high standards, prepared to step up to deputise for the Registered and Deputy Managers. We're looking for someone able to relate to and build relationships with our young people. Compassionate, emotionally resilient, and supportive, you'll also be able to provide the leadership that inspires your colleagues. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £35,400 - £42,664 Bonuses: In addition to your base salary you'll do up to 3 sleep ins per months, these are paid at £80 per sleep (approx. £2,880 per year) and Attendance allowance up to £1,400 per year, £2,000 Regional Allowance, £1,500 Responsibility Allowance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Meals provided while you're at work Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months This role requires you to have the Level 3 Children's Residential Care qualification You'll start life as a Team Leader by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
May 11, 2026
Full time
£43,180 - £50,444 assuming good attendance and up to 3 sleep ins per month Those huge small victories Working in our Children's Homes means being a part of a young person's day to day life. This means being there for the highest highs and lowest lows. Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults - an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our team leaders are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in You'll be a part of taking care of our young people day to day, making sure things run smoothly and creating lasting memories. As a team leader you will also make sure that the staff team are supported and the home is operating at our high standards, prepared to step up to deputise for the Registered and Deputy Managers. We're looking for someone able to relate to and build relationships with our young people. Compassionate, emotionally resilient, and supportive, you'll also be able to provide the leadership that inspires your colleagues. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Salary: Base salary of £35,400 - £42,664 Bonuses: In addition to your base salary you'll do up to 3 sleep ins per months, these are paid at £80 per sleep (approx. £2,880 per year) and Attendance allowance up to £1,400 per year, £2,000 Regional Allowance, £1,500 Responsibility Allowance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) Training: A full 4-week induction on our Care Academy Holiday: You'll work hard at WG, so you'll be rewarded with 7 weeks' holiday Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group - plus you could join our 'Aspire' future managers programme Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Meals provided while you're at work Beautiful working environments with the very best facilities - check out our homes here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone's differences as that's what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don't need experience, but there are a few things we'll be looking for from you: A 'can do' attitude - a team player who rolls up their sleeves to help others We genuinely care about our young people (and each other) so honesty and empathy is a must The resilience to be able to deal with challenging situations A full UK driving licence which you've held for at least 12 months This role requires you to have the Level 3 Children's Residential Care qualification You'll start life as a Team Leader by joining our 'Care Academy' - 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Join the UK's best special education and care provider At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here To view our ex-offenders policy please click here . Children's Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH
As a Team Manager in our Family Help Service, you'll lead a passionate team of social work professionals dedicated to delivering early, targeted support to families in their local communities. What you'll do: Lead and motivate a team of Social Workers and Family Practitioners to deliver exceptional, child-centred services. Oversee casework and ensure compliance with safeguarding principles and statutory guidance. Manage budgets effectively, ensuring value for money and adherence to financial procedures. Build strong partnerships with multi-agency teams to enhance service delivery. Drive service development and continuous improvement initiatives. What we're looking for: Qualified Social Worker registered with Social Work England. Strong knowledge of safeguarding, risk assessment, and relevant legislation. Proven experience of care management and supervising social work practice. Excellent leadership, communication, and partnership-building skills. Ability to make sound decisions in complex situations and manage competing priorities. Why join us Join a supportive team that values collaboration and professional development. Flexible working options, including a 9-day fortnight and hybrid working. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may be searching for may include: Advanced Social Work Practitioner, Senior Social Worker, Deputy Team Manager, Practice Supervisor, Senior Case Manager, Children's Services Practitioner
May 11, 2026
Full time
As a Team Manager in our Family Help Service, you'll lead a passionate team of social work professionals dedicated to delivering early, targeted support to families in their local communities. What you'll do: Lead and motivate a team of Social Workers and Family Practitioners to deliver exceptional, child-centred services. Oversee casework and ensure compliance with safeguarding principles and statutory guidance. Manage budgets effectively, ensuring value for money and adherence to financial procedures. Build strong partnerships with multi-agency teams to enhance service delivery. Drive service development and continuous improvement initiatives. What we're looking for: Qualified Social Worker registered with Social Work England. Strong knowledge of safeguarding, risk assessment, and relevant legislation. Proven experience of care management and supervising social work practice. Excellent leadership, communication, and partnership-building skills. Ability to make sound decisions in complex situations and manage competing priorities. Why join us Join a supportive team that values collaboration and professional development. Flexible working options, including a 9-day fortnight and hybrid working. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may be searching for may include: Advanced Social Work Practitioner, Senior Social Worker, Deputy Team Manager, Practice Supervisor, Senior Case Manager, Children's Services Practitioner
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
May 11, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
