This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory / Azure AD Networks & VPN's Some Windows Server / Azure Working in the publishing sector, my client has an excellent reputation and a strong consumer following. This will be an exciting role giving you full exposure to the complete IT infrastructure and the chance to work on rollout & implementation projects. Based in Central London they are within walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer / 2nd Line Support Analyst looking for a new challenge, please send me your CV immediately.
Jul 06, 2025
Full time
This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory / Azure AD Networks & VPN's Some Windows Server / Azure Working in the publishing sector, my client has an excellent reputation and a strong consumer following. This will be an exciting role giving you full exposure to the complete IT infrastructure and the chance to work on rollout & implementation projects. Based in Central London they are within walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer / 2nd Line Support Analyst looking for a new challenge, please send me your CV immediately.
Technician 3 We share your motivation to progress your career and achieve your ambitions - so we want to let you know about the latest Technician 3 - London role. Check out the details for this vacancy, with a world-leading technology communications company, below: Location: Blackfriars road, London (On site) Contract:6 months HoursMonday to Friday (37.5 hours a week) Timing - Working on a shift rotaHours: 7.5 hour working day between 07:00 - 19:00 (However, the successful candidate will be required to work on an out of hours rota and be on a standby rota) Job Description:Our Ring-Fenced Team comprises of 15 engineers covering the London area for sickness, holiday cover, Resource on demand requests and project requests. The RFT covers a number of different customer accounts, including government and banking customers, so you will be required to gain clearances for a number of different customers, including Government SC and DV. Install and decommission redundant equipment. Provide expert hardware support. Responsible for proactive updating of customer and resolution of service. Co-operate and work closely with all members of the support team to ensure efficient, productive and high-quality technical support and customer service to customers within the live Data Centre. Liaise with onsite support engineers and within other sites. Manage all incoming calls, emails to the data centre support function. Liaise with third-party suppliers to report and escalate customer problems. Respond to customers within agreed SLA. Follow escalation processes; tickets to support management and other teams as required. Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution. Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. macOS experience and knowledge, desktop and MacBook Good MS Office products experience - Office 365 and Teams. Experience of using Apple, Android and other mobile devices. An understanding of wireless connectivity and fault diagnostics. To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments. Able to navigate around the OS, to find and recreate desktop shortcuts. Able to add printers and map network connections. Able to follow scripts to build and configure laptops and desktops. To perform moves and changes and set up workstations. Experience and knowledge of Server technology, including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, tape library, storage, configuration and hardware. Cisco knowledge Excellent customer skills are essential. Must have: Active SC Clearance Driving licence Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling.Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #
Jul 06, 2025
Contractor
Technician 3 We share your motivation to progress your career and achieve your ambitions - so we want to let you know about the latest Technician 3 - London role. Check out the details for this vacancy, with a world-leading technology communications company, below: Location: Blackfriars road, London (On site) Contract:6 months HoursMonday to Friday (37.5 hours a week) Timing - Working on a shift rotaHours: 7.5 hour working day between 07:00 - 19:00 (However, the successful candidate will be required to work on an out of hours rota and be on a standby rota) Job Description:Our Ring-Fenced Team comprises of 15 engineers covering the London area for sickness, holiday cover, Resource on demand requests and project requests. The RFT covers a number of different customer accounts, including government and banking customers, so you will be required to gain clearances for a number of different customers, including Government SC and DV. Install and decommission redundant equipment. Provide expert hardware support. Responsible for proactive updating of customer and resolution of service. Co-operate and work closely with all members of the support team to ensure efficient, productive and high-quality technical support and customer service to customers within the live Data Centre. Liaise with onsite support engineers and within other sites. Manage all incoming calls, emails to the data centre support function. Liaise with third-party suppliers to report and escalate customer problems. Respond to customers within agreed SLA. Follow escalation processes; tickets to support management and other teams as required. Escalate tickets to 2nd line against agreed timescales and continue to monitor these tickets to resolution. Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. macOS experience and knowledge, desktop and MacBook Good MS Office products experience - Office 365 and Teams. Experience of using Apple, Android and other mobile devices. An understanding of wireless connectivity and fault diagnostics. To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments. Able to navigate around the OS, to find and recreate desktop shortcuts. Able to add printers and map network connections. Able to follow scripts to build and configure laptops and desktops. To perform moves and changes and set up workstations. Experience and knowledge of Server technology, including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, tape library, storage, configuration and hardware. Cisco knowledge Excellent customer skills are essential. Must have: Active SC Clearance Driving licence Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling.Or if it is not quite right for you, but you have someone in mind for the role - please let me know. #
This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory / Azure AD Networks & VPN's Some Windows Server / Azure Working in the publishing sector, my client has an excellent reputation and a strong consumer following. This will be an exciting role giving you full exposure to the complete IT infrastructure and the chance to work on rollout & implementation projects. Based in Central London they are within walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer / 2nd Line Support Analyst looking for a new challenge, please send me your CV immediately.
Jul 05, 2025
Full time
This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad-hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory / Azure AD Networks & VPN's Some Windows Server / Azure Working in the publishing sector, my client has an excellent reputation and a strong consumer following. This will be an exciting role giving you full exposure to the complete IT infrastructure and the chance to work on rollout & implementation projects. Based in Central London they are within walking distance of Waterloo, Southwark & Blackfriars stations. This role is a 35-hour working week that is full-time in the office. If you are an experienced & confident IT Support Engineer / 2nd Line Support Analyst looking for a new challenge, please send me your CV immediately.
2nd Line IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank holidays + Birthday off -Company laptop As a result of continued expansion, we're looking for an experienced 2nd line IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2nd Line Support Engineer role will be well suited to someone who has experience in this kind of role and is looking for a step into an exciting company with fantastic opportunities to progress to 3 rd Line / more experienced positions.Reporting into the IT Support Manager, you will be responsible for providing efficient remote/onsite support and services to clients located UK-wide. What's involved? • Provide excellent customer service• Work to deadlines and adapt priorities to meet customer SLAs• Be included in the 24/7 support rota• Perform regular Network and Active Directory management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill requirements: • Experience in providing 1st/2nd Line IT support, ideally in a helpdesk / MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both written and verbal• Able to work on own and under pressure• Self-motivated• Good time management and priority handling• Previous experience of working in a customer facing environment• Ability to provide root cause analysis• Technical documentation skills• Professional working attitude Knowledge of: • Windows 7 & 10• Microsoft Office 2010+• MacOS X• Windows Server 2016/2019• AD Administration• Microsoft Exchange Server 2010 - 2016• Office 365• Networking knowledge covering LAN/vLAN/WAN technologies• AntiVirus software• Backup solutionsThis is a fantastic opportunity for a bright 2nd Line Support Engineer to join a growing team and progress in their career.We're looking for someone who takes a logical and methodical approach to efficient problem solving/fault finding and also takes great pride in meeting and exceeding customer expectations. If you're interested, please get in touch
Jul 04, 2025
Full time
2nd Line IT Support Engineer Company salary and benefits Career development & opportunities -Microsoft qualifications -Mentoring opportunities -Performance reviews -Diverse community -Workplace culture -Flexible scheduling -Flexible working from home -Social events -Company pension scheme -Onsite parking -Overtime -Use of company vehicles -20 Days Holidays, plus bank holidays + Birthday off -Company laptop As a result of continued expansion, we're looking for an experienced 2nd line IT support engineer to join our successful, growing team and provide a first class technical service to our expanding customer base.The 2nd Line Support Engineer role will be well suited to someone who has experience in this kind of role and is looking for a step into an exciting company with fantastic opportunities to progress to 3 rd Line / more experienced positions.Reporting into the IT Support Manager, you will be responsible for providing efficient remote/onsite support and services to clients located UK-wide. What's involved? • Provide excellent customer service• Work to deadlines and adapt priorities to meet customer SLAs• Be included in the 24/7 support rota• Perform regular Network and Active Directory management tasks• Report, update and track incidents using service desk system• Ensure that customers are kept up to date at all times Skill requirements: • Experience in providing 1st/2nd Line IT support, ideally in a helpdesk / MSP environment• Technical knowledge of Microsoft Windows, both desktop and server operating systems• Excellent communication skills - both written and verbal• Able to work on own and under pressure• Self-motivated• Good time management and priority handling• Previous experience of working in a customer facing environment• Ability to provide root cause analysis• Technical documentation skills• Professional working attitude Knowledge of: • Windows 7 & 10• Microsoft Office 2010+• MacOS X• Windows Server 2016/2019• AD Administration• Microsoft Exchange Server 2010 - 2016• Office 365• Networking knowledge covering LAN/vLAN/WAN technologies• AntiVirus software• Backup solutionsThis is a fantastic opportunity for a bright 2nd Line Support Engineer to join a growing team and progress in their career.We're looking for someone who takes a logical and methodical approach to efficient problem solving/fault finding and also takes great pride in meeting and exceeding customer expectations. If you're interested, please get in touch
razorblue role: We are looking for a 2nd Line Remote Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers- diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client sites as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying continuous improvements. Serving as point of contact and mentoring less experiencedteam Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here. razorblue requirements: We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply. Full UK Driving License Ability to work independantly Strong communication, and relationship-building skills Experience of working in a corporate or MSP technology and environment. Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in A good understanding of Veeam Backup & Replication Knowledge of Microsoft Group Policy An understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives: Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £29,500per annum depending on skills and knowledge 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus - if you know other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us) Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with AXA Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. razorblue does not accept unsolicited speculative CVs. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!
Jul 04, 2025
Full time
razorblue role: We are looking for a 2nd Line Remote Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved by our 1st line Engineers- diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client sites as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying continuous improvements. Serving as point of contact and mentoring less experiencedteam Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here. razorblue requirements: We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply. Full UK Driving License Ability to work independantly Strong communication, and relationship-building skills Experience of working in a corporate or MSP technology and environment. Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in A good understanding of Veeam Backup & Replication Knowledge of Microsoft Group Policy An understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives: Working for an IT partner isn't for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £29,500per annum depending on skills and knowledge 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus - if you know other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us) Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with AXA Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. razorblue does not accept unsolicited speculative CVs. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!
3rd Line IT Engineer Company benefits and salary : Salary up to £45,000 Career development & opportunities Microsoft qualifications Mentoring opportunities Performance reviews Diverse community Workplace culture Flexible scheduling Flexible working from home Social events Company pension scheme Onsite parking Overtime Use of company vehicles 20 Days Holidays, plus bank holidays + Birthday Company laptop This role is suited for someone seeking a step into an exciting company with great opportunities for progression. You will be responsible for providing efficient remote and onsite installations and support services to clients across the UK. What's involved? Server, PC, laptop, printer, switch, firewall, router, and Wi-Fi installations Engaging with customers to resolve technical issues and implement best practices Project managing server installations and migrations Coordinating between customers and internal teams to ensure customer satisfaction with support cases and installations Providing efficient and friendly remote and onsite technical support within customer SLAs Skill requirements: Strong understanding of configuration and installation of network devices and services (e.g., Switches, Firewalls, VPNs, QoS, VLANs) Experience with Cloud Technologies (Azure, AWS) Strong understanding of Microsoft Exchange / Office 365 Knowledge of subnetting and IP address allocation best practices Experience with hypervisors (HyperV, VMWare) Understanding of Backup technologies Experience in System Administration with Active Directory / Group Policy Support experience in Microsoft Desktop environments Experience providing 2nd/3rd Line IT support, preferably in a helpdesk or MSP setting Excellent communication skills, both written and verbal Ability to work independently and under pressure Self-motivated with good time management Experience in customer-facing roles Ability to perform root cause analysis Technical documentation skills Professional attitude Knowledge of: Microsoft Office 2010+ Windows Server 2016/2019 Active Directory Administration Microsoft Exchange Server Office 365 Desirable skills: Microsoft Certifications 3rd Party Vendor Certifications (e.g., Sonicwall) Experience in MSP environment Apple Mac experience This is a fantastic opportunity for a bright IT Engineer to join a growing team and advance their career. We seek someone who approaches problem-solving logically and takes pride in exceeding customer expectations. Interested? Please get in touch! Job Details: Type: Full-time, Permanent Salary: Dependent on experience Benefits: Company pension Schedule: Monday to Friday Experience: 5 years in IT preferred Remote work: No
Jul 04, 2025
Full time
3rd Line IT Engineer Company benefits and salary : Salary up to £45,000 Career development & opportunities Microsoft qualifications Mentoring opportunities Performance reviews Diverse community Workplace culture Flexible scheduling Flexible working from home Social events Company pension scheme Onsite parking Overtime Use of company vehicles 20 Days Holidays, plus bank holidays + Birthday Company laptop This role is suited for someone seeking a step into an exciting company with great opportunities for progression. You will be responsible for providing efficient remote and onsite installations and support services to clients across the UK. What's involved? Server, PC, laptop, printer, switch, firewall, router, and Wi-Fi installations Engaging with customers to resolve technical issues and implement best practices Project managing server installations and migrations Coordinating between customers and internal teams to ensure customer satisfaction with support cases and installations Providing efficient and friendly remote and onsite technical support within customer SLAs Skill requirements: Strong understanding of configuration and installation of network devices and services (e.g., Switches, Firewalls, VPNs, QoS, VLANs) Experience with Cloud Technologies (Azure, AWS) Strong understanding of Microsoft Exchange / Office 365 Knowledge of subnetting and IP address allocation best practices Experience with hypervisors (HyperV, VMWare) Understanding of Backup technologies Experience in System Administration with Active Directory / Group Policy Support experience in Microsoft Desktop environments Experience providing 2nd/3rd Line IT support, preferably in a helpdesk or MSP setting Excellent communication skills, both written and verbal Ability to work independently and under pressure Self-motivated with good time management Experience in customer-facing roles Ability to perform root cause analysis Technical documentation skills Professional attitude Knowledge of: Microsoft Office 2010+ Windows Server 2016/2019 Active Directory Administration Microsoft Exchange Server Office 365 Desirable skills: Microsoft Certifications 3rd Party Vendor Certifications (e.g., Sonicwall) Experience in MSP environment Apple Mac experience This is a fantastic opportunity for a bright IT Engineer to join a growing team and advance their career. We seek someone who approaches problem-solving logically and takes pride in exceeding customer expectations. Interested? Please get in touch! Job Details: Type: Full-time, Permanent Salary: Dependent on experience Benefits: Company pension Schedule: Monday to Friday Experience: 5 years in IT preferred Remote work: No
1st/2nd Line Support Poole - 5 Days onsite 28,000 - 32,000 + Monthly Bonus + Holiday + Pension This is an excellent opportunity for a 2nd Line Support Engineer to join a growing company in a highly varied role. This company is a leading provider of essential products for businesses across various sectors. They specialise in delivering a comprehensive range of high-quality janitorial, catering, and packaging supplies, helping organisations maintain efficiency and hygiene in their operations. In this role you will be responsible for resolving end-user problems and managing all incident tickets. You'll also handle the installation and configuration of software and hardware, alongside managing network servers and setting up accounts. Other key responsibilities also include monitoring performance, troubleshooting outages, and ensuring system security through access controls and backups. Lastly, you should have prior experience in system upgrades, maintaining all technical documentation and liaising with third-party support when needed. The ideal candidate will have previous experience in Windows Server environments (2019/2022) and Windows 11, coupled with expertise in Azure cloud services, such as Azure Hybrid AD and Intune/Autopilot. Equally, you should be proficient in supporting Microsoft Teams, including its phone system capabilities, and managing Cisco Firewalls. Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role: Resolve user issues and manage all incident tickets. Install, configure, and manage software, hardware, and network servers. Monitor, troubleshoot, and secure systems and data. Upgrade systems, maintain documentation, and liaise with third parties. 5 days onsite. The Person: Proficient in Windows Server (2019/2022) and Windows 11. Expertise in Azure services (Hybrid AD, Intune/Autopilot) and Microsoft Teams support. Skilled in Cisco Firewalls and server patching. Experienced in VMWare and Datto backup/DR. Proven track record in a similar position: 2nd/Second Line Support, IT Support, IT Technican. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Jul 02, 2025
Full time
1st/2nd Line Support Poole - 5 Days onsite 28,000 - 32,000 + Monthly Bonus + Holiday + Pension This is an excellent opportunity for a 2nd Line Support Engineer to join a growing company in a highly varied role. This company is a leading provider of essential products for businesses across various sectors. They specialise in delivering a comprehensive range of high-quality janitorial, catering, and packaging supplies, helping organisations maintain efficiency and hygiene in their operations. In this role you will be responsible for resolving end-user problems and managing all incident tickets. You'll also handle the installation and configuration of software and hardware, alongside managing network servers and setting up accounts. Other key responsibilities also include monitoring performance, troubleshooting outages, and ensuring system security through access controls and backups. Lastly, you should have prior experience in system upgrades, maintaining all technical documentation and liaising with third-party support when needed. The ideal candidate will have previous experience in Windows Server environments (2019/2022) and Windows 11, coupled with expertise in Azure cloud services, such as Azure Hybrid AD and Intune/Autopilot. Equally, you should be proficient in supporting Microsoft Teams, including its phone system capabilities, and managing Cisco Firewalls. Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role: Resolve user issues and manage all incident tickets. Install, configure, and manage software, hardware, and network servers. Monitor, troubleshoot, and secure systems and data. Upgrade systems, maintain documentation, and liaise with third parties. 5 days onsite. The Person: Proficient in Windows Server (2019/2022) and Windows 11. Expertise in Azure services (Hybrid AD, Intune/Autopilot) and Microsoft Teams support. Skilled in Cisco Firewalls and server patching. Experienced in VMWare and Datto backup/DR. Proven track record in a similar position: 2nd/Second Line Support, IT Support, IT Technican. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Support the UK's most automated distribution centre with 2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no on-call is required. Salary and Benefits: £37,000 to £43,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jul 02, 2025
Full time
Support the UK's most automated distribution centre with 2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You ll be the first line of support for hardware, systems, and shift teams a key contact when warehouse operations need IT expertise. This role is ideal for you if: You ve worked in a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You re comfortable with automation vendors, or eager to learn the systems that power them. What you ll be doing: Providing on-site 2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we re looking for: Someone from an IT background with some warehousing, automation, or distribution exposure Problem solvers who enjoy varied work and staying hands-on Awareness of technical terminology in automation/warehouse settings is a plus but we can train the right person! Why apply? This is your chance to be part of a growing team at the start of its journey. You ll get exposure to real-time technical support, automation systems, and future progression as the team builds around you. It s a genuine step up, with room to grow and make a difference on the warehouse floor. Shifts and hours: Start on Monday Friday, 8am 4pm for onboarding and induction. As volume increases, we ll move to rotating shift patterns (e.g. 4-on-4-off or 2 3 shift coverage) but no on-call is required. Salary and Benefits: £37,000 to £43,000 per annum 5 weeks annual leave plus Bank Holidays Full training provided Pension Scheme / Company sick pay scheme / Company maternity, paternity and adoption pay after 1 year Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You ll be part of a collaborative IT Operations team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we d love to hear from you!
Jul 02, 2025
Full time
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You ll be part of a collaborative IT Operations team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS, and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements Previous experience in a desktop support or IT service desk role providing 1st/2nd line support. Proficient in Windows 10/11, Microsoft 365, and Active Directory administration. Experience with common desktop hardware and peripherals, including troubleshooting and setup. Strong communication and customer service skills with a problem-solving mindset. Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we d love to hear from you!
Principal Cloud Engineer (AWS) Location: Central London - Hybrid - 3 days onsite in Central London Salary: £95,000 - £130,000 Defence/SC Clearance Requirements: Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK-based . About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for Principal Cloud Engineers with extensive landing zone knowledge and site reliability best practice. For us, this means experience of designing, building and operating enterprise-scale landing zones within AWS. It also means you need to be able to automate the build of complex AWS services and platforms using Terraform. We are thought leaders and our Principal Engineers work closely with customer teams, so you need to be opinionated about IaC structure and modularisation and the experience and knowledge to define the technical direction and strategy of teams and systems. What you'll be doing You will be working closely with our customers' key stakeholders, leading them through complex cloud transformations, using your experience and expertise to deliver best-in-class AWS platforms. • Designing complex multi-tenant systems aligned to best practice • Building, testing, packaging, deploying and operating AWS landing zones • Automating the build of complex AWS Services and Cloud Platforms with IaC • Packaging services into AMIs, Docker containers or Serverless deployments • Championing infrastructure as code and opinionated about IaC structure and modularisation • Scoping container/microservices to design Cloud solutions • Utilising deployment techniques to enable zero downtime • Mitigating security risks in AWS and supporting a mature Cloud Security Model Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Option to buy up to an additional 5 days annual leave Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly offices Interview Process 1. Screening call with our Talent Acquisition team 2. 1st Interview - 30 minute remote interview with our hiring team 3. 2nd Interview - 60 minute remote technical interview with members of our engineering team 4. 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Jun 30, 2025
Full time
Principal Cloud Engineer (AWS) Location: Central London - Hybrid - 3 days onsite in Central London Salary: £95,000 - £130,000 Defence/SC Clearance Requirements: Due to working with a number of government bodies, SC clearance is required for our customer facing teams. You do not need active SC clearance as we will undertake checks upon you joining, but you must be eligible to pass SC clearance. In future, DV clearance may be required, so the ability/willingness to pass DV clearance is advantageous but not essential. You must be UK-based . About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for Principal Cloud Engineers with extensive landing zone knowledge and site reliability best practice. For us, this means experience of designing, building and operating enterprise-scale landing zones within AWS. It also means you need to be able to automate the build of complex AWS services and platforms using Terraform. We are thought leaders and our Principal Engineers work closely with customer teams, so you need to be opinionated about IaC structure and modularisation and the experience and knowledge to define the technical direction and strategy of teams and systems. What you'll be doing You will be working closely with our customers' key stakeholders, leading them through complex cloud transformations, using your experience and expertise to deliver best-in-class AWS platforms. • Designing complex multi-tenant systems aligned to best practice • Building, testing, packaging, deploying and operating AWS landing zones • Automating the build of complex AWS Services and Cloud Platforms with IaC • Packaging services into AMIs, Docker containers or Serverless deployments • Championing infrastructure as code and opinionated about IaC structure and modularisation • Scoping container/microservices to design Cloud solutions • Utilising deployment techniques to enable zero downtime • Mitigating security risks in AWS and supporting a mature Cloud Security Model Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Option to buy up to an additional 5 days annual leave Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Dog friendly offices Interview Process 1. Screening call with our Talent Acquisition team 2. 1st Interview - 30 minute remote interview with our hiring team 3. 2nd Interview - 60 minute remote technical interview with members of our engineering team 4. 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user training as required and ensure site technical documentation is maintained. Main Responsibilities: You will enable the smooth running of client's systems and network infrastructure. Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of a permanent solution or escalating to a Senior Engineer as necessary. Managing and working to internal and customer SLA's, escalating any concerns. Action Hardware and software installations. Create and maintain customer specific infrastructure documentation within the IT Glue Knowledge System. Work closely with the Senior Engineer, sharing information to enable the resolution of issues confidently and effectively. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO, on servers. AD + AAD - configure new users, new OU's, configure sites and services, resolve. DNS - running through the Active Directory based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools. VMWare - ESXi and Vcenter, Site Recovery Manager, NSX Are you ready to take your career to the next level? Submit your CV below and and let's have a confidential conversation.
Jun 28, 2025
Full time
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user training as required and ensure site technical documentation is maintained. Main Responsibilities: You will enable the smooth running of client's systems and network infrastructure. Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of a permanent solution or escalating to a Senior Engineer as necessary. Managing and working to internal and customer SLA's, escalating any concerns. Action Hardware and software installations. Create and maintain customer specific infrastructure documentation within the IT Glue Knowledge System. Work closely with the Senior Engineer, sharing information to enable the resolution of issues confidently and effectively. Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/Server Hardware experience - ability to diagnose and upgrade, both hardware and firmware on PC's - understanding of Raid configurations, iLO, on servers. AD + AAD - configure new users, new OU's, configure sites and services, resolve. DNS - running through the Active Directory based DNS structure to ensure domain entries exist for Domain Controllers, Services and devices. Troubleshooting name resolution issues on endpoints using standard tools. VMWare - ESXi and Vcenter, Site Recovery Manager, NSX Are you ready to take your career to the next level? Submit your CV below and and let's have a confidential conversation.
University of South Hampton
Southampton, Hampshire
Lecturer or Associate Professor in Mechanical Engineering Look to the future with a world-renowned University that will champion your most ambitious interests. Join our team, show us how to think even bigger and we'll help you explore what you are capable of, and inspire future generations to exceed their expectations. The University of Southampton welcomes applications for lecturer or associate professor positions in the Mechanical Engineering Department in the Faculty of Engineering and Physical Sciences. Successful candidates will strengthen our thriving culture within the University's triple helix strategy, which emphasises cross-fertilisation between research, education and enterprise. We inspire thousands of students every year to explore their strengths and forge life-changing discoveries, we open up opportunities for the most inquisitive minds. Join us, and you'll have the scope to create your own opportunities. About the role We seek enthusiastic individuals to join Mechanical Engineering . You will embed into one of our existing research groups and may also contribute to the newly formed Southampton Advanced Manufacturing and Design Hub (SAMDH). Your expertisewill bealigned to strategic growth areas of advanced manufacturing, clean energy industries, defence, digital technologies or life sciences, specifically: Future mobility, automotive wear, dynamics and propulsion, including future fuels and their storage/applications. Thermofluidic and cryogenic systems, including storage, transport and energy applications. Advanced manufacturing, production, and design, including data centric and AI assisted design. Mechatronics and bio-engineering, including control systems, soft sensors and actuators, robotics, tissue surrogates, foams, stretchable electronics or e-skins etc. The successful applicant will demonstrate: Clear plans to build an ambitious independent research programme. Potential to raise external research funding from UK research councils, EU, charities and industry. An ability to inspire and support students and colleagues. Commitment to improving equality, diversity and inclusion. What we can offer you A collegiate research-led community with collaborative and enterprising culture across the Faculties and University. Access to sector-leading high-performance facilities and a University commitment to maintain that sector-leading position. A generous relocation and benefits package that includes a contributory pension scheme, competitive holiday allowance, subsidised health and fitness facilities, cycle-to-work scheme and a range of discounts, this is a place where you are sure to excel. The University values diversity and equality , we actively encourage applications from under-represented groups. We are holders of the Race Equality Charter Bronze Award 2022, and institutional and departmental Athena SWAN awards. We recognise that employees may need working patterns that fit with caring responsibilities including onsite childcare facilities. Due consideration will be given to applicants who have had career breaks for maternity, paternity or adoption leave, disability or illness. Southampton is an hour from central London by train and has an international airport alongside beautiful surroundings on the south coast in the New Forest. Find out more about the University and city here . Interviews are planned to be on 21st/22nd August 2025. If you need advice about your suitability to the posts or the research areas being sought, you are encouraged to contact the Head of Mechanical Engineering, Professor Richard Wills ( ), for further details. Application Procedure: To apply please select the "Apply Online" link below and submit your academic CV with a covering letter that provides details of your current and future research plans and what you feel you and your research vision will bring to the University. We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity. Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on (0) or quoting the job number.
Jun 19, 2025
Full time
Lecturer or Associate Professor in Mechanical Engineering Look to the future with a world-renowned University that will champion your most ambitious interests. Join our team, show us how to think even bigger and we'll help you explore what you are capable of, and inspire future generations to exceed their expectations. The University of Southampton welcomes applications for lecturer or associate professor positions in the Mechanical Engineering Department in the Faculty of Engineering and Physical Sciences. Successful candidates will strengthen our thriving culture within the University's triple helix strategy, which emphasises cross-fertilisation between research, education and enterprise. We inspire thousands of students every year to explore their strengths and forge life-changing discoveries, we open up opportunities for the most inquisitive minds. Join us, and you'll have the scope to create your own opportunities. About the role We seek enthusiastic individuals to join Mechanical Engineering . You will embed into one of our existing research groups and may also contribute to the newly formed Southampton Advanced Manufacturing and Design Hub (SAMDH). Your expertisewill bealigned to strategic growth areas of advanced manufacturing, clean energy industries, defence, digital technologies or life sciences, specifically: Future mobility, automotive wear, dynamics and propulsion, including future fuels and their storage/applications. Thermofluidic and cryogenic systems, including storage, transport and energy applications. Advanced manufacturing, production, and design, including data centric and AI assisted design. Mechatronics and bio-engineering, including control systems, soft sensors and actuators, robotics, tissue surrogates, foams, stretchable electronics or e-skins etc. The successful applicant will demonstrate: Clear plans to build an ambitious independent research programme. Potential to raise external research funding from UK research councils, EU, charities and industry. An ability to inspire and support students and colleagues. Commitment to improving equality, diversity and inclusion. What we can offer you A collegiate research-led community with collaborative and enterprising culture across the Faculties and University. Access to sector-leading high-performance facilities and a University commitment to maintain that sector-leading position. A generous relocation and benefits package that includes a contributory pension scheme, competitive holiday allowance, subsidised health and fitness facilities, cycle-to-work scheme and a range of discounts, this is a place where you are sure to excel. The University values diversity and equality , we actively encourage applications from under-represented groups. We are holders of the Race Equality Charter Bronze Award 2022, and institutional and departmental Athena SWAN awards. We recognise that employees may need working patterns that fit with caring responsibilities including onsite childcare facilities. Due consideration will be given to applicants who have had career breaks for maternity, paternity or adoption leave, disability or illness. Southampton is an hour from central London by train and has an international airport alongside beautiful surroundings on the south coast in the New Forest. Find out more about the University and city here . Interviews are planned to be on 21st/22nd August 2025. If you need advice about your suitability to the posts or the research areas being sought, you are encouraged to contact the Head of Mechanical Engineering, Professor Richard Wills ( ), for further details. Application Procedure: To apply please select the "Apply Online" link below and submit your academic CV with a covering letter that provides details of your current and future research plans and what you feel you and your research vision will bring to the University. We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity. Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on (0) or quoting the job number.
Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to 35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North West and beyond. Our mission is to provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support queries, managing complex IT issues, assisting with project delivery, and contributing to continuous improvement of our support processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd line engineers and direct liaison with clients for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training and mentoring of junior staff. Ensure compliance with security best practices and company standards. Provide on-call or out-of-hours support on a rota basis, when required. Required Skills & Experience Proven experience in a 2nd or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+ / Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2025
Full time
Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to 35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North West and beyond. Our mission is to provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support queries, managing complex IT issues, assisting with project delivery, and contributing to continuous improvement of our support processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd line engineers and direct liaison with clients for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training and mentoring of junior staff. Ensure compliance with security best practices and company standards. Provide on-call or out-of-hours support on a rota basis, when required. Required Skills & Experience Proven experience in a 2nd or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+ / Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Assistant Network Manager / 2nd Line Technician Reigate - Onsite in School. 30k - 33k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 16, 2025
Full time
Assistant Network Manager / 2nd Line Technician Reigate - Onsite in School. 30k - 33k Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils SAGE Employee Benefits. 2 years death in salary 3% pension contribution Sage benefits scheme (discounts) MS Vouchers 3 month after probation - progression plan 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday Our client is looking for a IT Engineer based on a client site to work as part of our managed service team.looking for an Assistant Network Manager based on a client site to work as part of our managed service team. Key Tasks ICT Support Service on-site Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans. Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. Holiday Work Potential to be called out to work in project teams during the holidays. Other Actively monitor school, LEA/LA and legal responsibilities. Develop relevant H&S procedures and ensure that all ICT users follow appropriate practice. Ability to self-regulate Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements Experience in a helpdesk or support environment. Education Requirements Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Senior Systems Administrator Hybrid but mainly onsite - 4 days p/week onsite Location: Cardiff, South Wales Salary: Up to £55,000 (DOE) Type: Permanent We're hiring a hands-on Senior Systems Admin/Engineer to join an established internal IT team. If you ve got solid experience managing IT systems, supporting projects, and helping junior team members grow this could be for you. What You ll Be Doing: Leading IT projects from planning to completion Supporting and mentoring junior IT staff Installing, maintaining, and supporting servers, networks, and business systems Troubleshooting complex issues and supporting 1st/2nd line when needed Working with the Security team to make sure systems stay compliant and secure Keeping documentation up to date Staying on top of new tech and suggesting improvements What We re Looking For: 5+ years in IT infrastructure or systems admin Some experience in a senior or lead role Confident with Microsoft stack: Office 365, Azure, SharePoint, Teams Familiar with backups (Veeam/Acronis/Barracuda), Cisco Meraki, Mimecast Good problem-solver, able to communicate well across the business Comfortable leading projects and taking ownership Nice to Have (Not Essential): Microsoft Azure or AWS certifications Knowledge of ITIL or ISO-27001 Experience with ERP systems The Extras: Occasional out-of-hours work (maintenance/project go-lives) Training and development opportunities Potential for some travel (UK-based) If you're looking for a role where you can take the lead, work on varied projects, and still stay hands-on technically please apply now, thanks!
Jun 10, 2025
Full time
Senior Systems Administrator Hybrid but mainly onsite - 4 days p/week onsite Location: Cardiff, South Wales Salary: Up to £55,000 (DOE) Type: Permanent We're hiring a hands-on Senior Systems Admin/Engineer to join an established internal IT team. If you ve got solid experience managing IT systems, supporting projects, and helping junior team members grow this could be for you. What You ll Be Doing: Leading IT projects from planning to completion Supporting and mentoring junior IT staff Installing, maintaining, and supporting servers, networks, and business systems Troubleshooting complex issues and supporting 1st/2nd line when needed Working with the Security team to make sure systems stay compliant and secure Keeping documentation up to date Staying on top of new tech and suggesting improvements What We re Looking For: 5+ years in IT infrastructure or systems admin Some experience in a senior or lead role Confident with Microsoft stack: Office 365, Azure, SharePoint, Teams Familiar with backups (Veeam/Acronis/Barracuda), Cisco Meraki, Mimecast Good problem-solver, able to communicate well across the business Comfortable leading projects and taking ownership Nice to Have (Not Essential): Microsoft Azure or AWS certifications Knowledge of ITIL or ISO-27001 Experience with ERP systems The Extras: Occasional out-of-hours work (maintenance/project go-lives) Training and development opportunities Potential for some travel (UK-based) If you're looking for a role where you can take the lead, work on varied projects, and still stay hands-on technically please apply now, thanks!
Role: 2nd Line Support Engineer Salary: Dependent on experience Location: Northampton (on-site working) As a 2nd Line Engineer, you will be responsible for providing 2nd line support to customers as part of a large service desk team. You will ensure that you provide support to customers and provide solutions to 2nd line issues. Skills & experience required Excellent all round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, O365 Good knowledge of Windows desktop operating systems Previous experience of supporting Microsoft stack technologies. Experience of working for IT Service/MSP organisations Please be aware that this role will be on-site during your probation period and will move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you are interested in the role and would like to apply, please click on the link for immediate consideration.
Mar 18, 2025
Full time
Role: 2nd Line Support Engineer Salary: Dependent on experience Location: Northampton (on-site working) As a 2nd Line Engineer, you will be responsible for providing 2nd line support to customers as part of a large service desk team. You will ensure that you provide support to customers and provide solutions to 2nd line issues. Skills & experience required Excellent all round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, O365 Good knowledge of Windows desktop operating systems Previous experience of supporting Microsoft stack technologies. Experience of working for IT Service/MSP organisations Please be aware that this role will be on-site during your probation period and will move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you are interested in the role and would like to apply, please click on the link for immediate consideration.
Job Title: 2nd Line Support Location: Harlow, UK Our client is an exciting and innovative new tech support company based in Essex, where your passion for technology and drive to shape the future will be celebrated. This organisation is providing fantastic prospects for personal and professional growth, looking for an individual to play a pivotal role in building a company that values innovation, collaboration, and excellence. Position Summary: They are seeking a highly motivated and skilled Tech Support Engineer with proven experience of 2nd line support. This role is ideal for someone who embraces learning new technologies and aligns with their core values of curiosity, adaptability, and innovation. If you have a genuine passion for technology and want to grow with a company that's committed to your development, we want to hear from you. Key Responsibilities: Provide technical support to resolve hardware, software, and network-related issues. Configure and maintain Microsoft 365, Azure, Intune, and Teams services. Troubleshoot and resolve LAN, VPN, firewall, and network-related issues, including WatchGuard and Palo Alto firewalls. Deploy and support Microsoft 365 products, including Entra ID, SharePoint/OneDrive, and Teams. Manage devices and policies using Microsoft Endpoint Manager/Microsoft Intune. Optimize and troubleshoot Windows Server environments (Apply online only and virtualization platforms such as Hyper-V. Utilize RMM tools for proactive system maintenance and monitoring. Maintain and enhance network infrastructure, including LAN/WAN, routing, switching, VLANs, and VPNs. Stay updated with emerging technologies to enhance service offerings. Qualifications & Skills: Proven experience as an IT Systems Engineer or in a similar technical support role. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. Hands-on experience with Microsoft 365, Azure, Intune, and Teams. Networking knowledge, including VPN connectivity, LAN configuration, routing, switching, VLANs, and firewall management (WatchGuard, Palo Alto preferred). Proficiency in managing Windows Server environments (Apply online only , Active Directory, AD Sync, and Group Policy. Familiarity with virtualization technologies such as Hyper-V. Experience with Microsoft Endpoint Manager/Microsoft Intune and RMM tools. Desirable: Microsoft Certifications. Exposure to ITIL or other ITSM frameworks. Minimum Requirements: Must be a UK resident with a valid driver's license and own car available for business use. 2-3 years of experience working at an MSP, with both onsite and support desk experience. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support company. Opportunities for personal and professional growth in a collaborative and supportive environment. Work on cutting-edge technologies and innovative projects. Competitive salary and benefits package. A workplace culture that values curiosity, adaptability, and a passion for technology. How to Apply: If you are a tech enthusiast with a drive to innovate and grow, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and why you're the perfect fit for our team. INDREC
Mar 09, 2025
Full time
Job Title: 2nd Line Support Location: Harlow, UK Our client is an exciting and innovative new tech support company based in Essex, where your passion for technology and drive to shape the future will be celebrated. This organisation is providing fantastic prospects for personal and professional growth, looking for an individual to play a pivotal role in building a company that values innovation, collaboration, and excellence. Position Summary: They are seeking a highly motivated and skilled Tech Support Engineer with proven experience of 2nd line support. This role is ideal for someone who embraces learning new technologies and aligns with their core values of curiosity, adaptability, and innovation. If you have a genuine passion for technology and want to grow with a company that's committed to your development, we want to hear from you. Key Responsibilities: Provide technical support to resolve hardware, software, and network-related issues. Configure and maintain Microsoft 365, Azure, Intune, and Teams services. Troubleshoot and resolve LAN, VPN, firewall, and network-related issues, including WatchGuard and Palo Alto firewalls. Deploy and support Microsoft 365 products, including Entra ID, SharePoint/OneDrive, and Teams. Manage devices and policies using Microsoft Endpoint Manager/Microsoft Intune. Optimize and troubleshoot Windows Server environments (Apply online only and virtualization platforms such as Hyper-V. Utilize RMM tools for proactive system maintenance and monitoring. Maintain and enhance network infrastructure, including LAN/WAN, routing, switching, VLANs, and VPNs. Stay updated with emerging technologies to enhance service offerings. Qualifications & Skills: Proven experience as an IT Systems Engineer or in a similar technical support role. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. Hands-on experience with Microsoft 365, Azure, Intune, and Teams. Networking knowledge, including VPN connectivity, LAN configuration, routing, switching, VLANs, and firewall management (WatchGuard, Palo Alto preferred). Proficiency in managing Windows Server environments (Apply online only , Active Directory, AD Sync, and Group Policy. Familiarity with virtualization technologies such as Hyper-V. Experience with Microsoft Endpoint Manager/Microsoft Intune and RMM tools. Desirable: Microsoft Certifications. Exposure to ITIL or other ITSM frameworks. Minimum Requirements: Must be a UK resident with a valid driver's license and own car available for business use. 2-3 years of experience working at an MSP, with both onsite and support desk experience. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support company. Opportunities for personal and professional growth in a collaborative and supportive environment. Work on cutting-edge technologies and innovative projects. Competitive salary and benefits package. A workplace culture that values curiosity, adaptability, and a passion for technology. How to Apply: If you are a tech enthusiast with a drive to innovate and grow, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and why you're the perfect fit for our team. INDREC
Deployment Engineer Warwick 3 Month Initial Contract Inside IR35 VIQU have partnered with a manufacturing organisation based in the Midlands who are seeking several Deployment Engineers to support with an ongoing project. The role: The successful Deployment Engineer will be supporting a project based around migrating users from an SCCM environment to Intune. Role responsibilities for the Deployment Engineer: Set up / deployment of temporary laptops for users to work on. Remove devices from SCCM and setting up on Intune. User training / support post-migration, including floorwalking Documentation Key skills & experience required: Solid experience providing Windows 10/11 support and good working knowledge of Windows environments at 2nd Line level Experience with both SCCM and Intune Experience supporting on migration projects would be a plus Strong communication and customer service skills Role details: Job role: Deployment Engineer Job type: Contract Duration: 3 months initial contract Rate: £200 £240 per day IR35 status: Inside IR35 Location: Onsite in Warwick To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website . To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Mar 09, 2025
Contractor
Deployment Engineer Warwick 3 Month Initial Contract Inside IR35 VIQU have partnered with a manufacturing organisation based in the Midlands who are seeking several Deployment Engineers to support with an ongoing project. The role: The successful Deployment Engineer will be supporting a project based around migrating users from an SCCM environment to Intune. Role responsibilities for the Deployment Engineer: Set up / deployment of temporary laptops for users to work on. Remove devices from SCCM and setting up on Intune. User training / support post-migration, including floorwalking Documentation Key skills & experience required: Solid experience providing Windows 10/11 support and good working knowledge of Windows environments at 2nd Line level Experience with both SCCM and Intune Experience supporting on migration projects would be a plus Strong communication and customer service skills Role details: Job role: Deployment Engineer Job type: Contract Duration: 3 months initial contract Rate: £200 £240 per day IR35 status: Inside IR35 Location: Onsite in Warwick To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website . To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
Role: 2nd Line Infrastructure Engineer Salary: 40,000 - 45,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be a confident Infrastructure Engineer with experience to a 2nd/3rd line support level. You will be responsible for monitoring and maintaining a live windows service, including security patching and AD account maintenance. Essential experience required for the Infrastructure Engineer role; + Windows servers + Active Directory + Virtualisation - VMWare / HyperV + Server builds If you are interested in discussing this Environment Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
Mar 09, 2025
Full time
Role: 2nd Line Infrastructure Engineer Salary: 40,000 - 45,000 per annum + benefits package Location: Onsite in Basingstoke DV clearance is required for this role. You will be a confident Infrastructure Engineer with experience to a 2nd/3rd line support level. You will be responsible for monitoring and maintaining a live windows service, including security patching and AD account maintenance. Essential experience required for the Infrastructure Engineer role; + Windows servers + Active Directory + Virtualisation - VMWare / HyperV + Server builds If you are interested in discussing this Environment Engineer role further, please apply or send a copy of your updated CV to (url removed). CBSbutler is acting as an employment agency for this role.
IT Support Engineer - Kent - £30,000 per annum + Excellent benefits + career development Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will take ownership of incidents and requests assigned to you and manage them through to resolution. You will be supporting a client based in the US and therefore will be required to support their working hours. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Setting up accounts for new users. Repairing and replacing equipment as necessary. Testing new technology. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customer service Package: £30,000-£35,000 depending on skills and experience 25 days holiday + bank holidays Workplace pension scheme Internal Trainings Company Events Onsite Parking Office hours 8 till 6. Working hours are Monday Friday 3:30pm-11pm. The role is full time in the office + many more benefits
Mar 08, 2025
Full time
IT Support Engineer - Kent - £30,000 per annum + Excellent benefits + career development Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service. You will take ownership of incidents and requests assigned to you and manage them through to resolution. You will be supporting a client based in the US and therefore will be required to support their working hours. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Setting up accounts for new users. Repairing and replacing equipment as necessary. Testing new technology. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of MS AD, MS exchange, MS 365, Windows 10, VPN Passionate about IT and providing customer service Package: £30,000-£35,000 depending on skills and experience 25 days holiday + bank holidays Workplace pension scheme Internal Trainings Company Events Onsite Parking Office hours 8 till 6. Working hours are Monday Friday 3:30pm-11pm. The role is full time in the office + many more benefits
