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Click here for our Careers & Life at JCB pages About the role: As members of the JCB Service team, our Technical Trainers play a vital role in ensuring the field-based Service Engineers within our Global JCB dealer network are trained in readiness for new product launch and that ongoing training needs are met. You'll be among the first to work with our new products and technologies which include electric and hydrogen power and many other innovations. JCB Technical Trainers are part of an award-winning team who design and deliver courses which support our JCB's dealer network in the UK and overseas in the service, repair and maintenance of JCB machines, propulsion, control systems, and major components. This role will lead training development and delivery for engines and one of biggest selling machine ranges: Telehandlers. With a varied use of applications, new technology and a growing product range, Telehandlers is one of the most exciting ranges to be involved with. What does this role involve day to day? Deliver a regular curriculum of telehandler and engines training in the UK and abroad. Engaging with product engineering teams to create training material and technical updates for new telehandlers and engines. Taking ownership for New Product Introduction projects for Telehandlers and engines to determine training needs, develop technical content, delivery training. Developing the content and structure for online learning which media development colleagues will bring to life through engaging eLearning modules and assessments, remote training packages, or classroom/workshop-based hands on training. Developing and update course material and curriculum for delivery to groups of JCB and Dealer Service staff using eLearning, remote and workshop delivery techniques. Delivering engines / transmissions Apprentice Block Weeks for the UK Dealer Engineer Apprentice Programme. Supporting the development of training pathways for Apprentice, Engineer and Master Technician grading across the JCB product portfolio. Working with our training team worldwide to ensure they are equipped to train our global dealers to the standard of content and delivery expected. Supporting the Global Aftersales and Technical Training Manager with training plans to ensure dealers are suitably trained to support our products. This will be suited to you if You're experienced with the systems onboard telehandlers and OEM engines. You have interpersonal confidence to deliver training with participants including dealer engineers, apprentices and seek information and support from peers within the business. You have a strong technical background in the essential systems of construction or agricultural machinery including hydraulics, electrics, engines and driveline. You're interested in training and development to help others reach their full potential and a desire achieve "First time fix" that maximises customer satisfaction and machine uptime. You're motivated by a can do approach to take initiative and work with others to overcome challenges. You're self motivated and demonstrated ability to work independently and quickly form relationships with internal and external stakeholders. You have excellent communication skills and an ability to engage and inspire training participants. You're familiar with machine schematics and drawings for electrical, software, hydraulics, and parts / assemblies. You're PC literate with proficiency in the MS Office suite and confidence in the use of MS PowerPoint, Word, Excel and Teams - use of Webex for training delivery desirable. What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you'll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial Teams interview followed by an in person interview. We'll keep in touch throughout the process but if you have any questions, please get in touch at What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our onsite gym, in house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.

HUMAN CAPITAL MANAGEMENT Our division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm's most valuable asset, our people. BIRMINGHAM Since its establishment in September 2021, Goldman Sachs' Birmingham office has rapidly grown into a dynamic hub of over 500 professionals. Birmingham contributes across critical functions including Engineering, Human Capital Management, Legal, Audit, and Corporate and Workplace Solutions. Our Birmingham colleagues are at the forefront, actively leading global projects and driving innovations that deliver significant commercial impact for the firm. With substantial growth projected, this is an unparalleled opportunity to join a pivotal and expanding operation, shaping the future of finance from day one and accelerating your career within a global leader. EMPLOYEE RELATIONS The Employee Relations team, which is part of the Human Capital Management division, is dedicated to advising and coaching managers and employees on all aspects of the employment relationship. Working with managers and employees to prevent, advise and resolve challenging and complex workplace situations, the ER Advisor will work to protect and support the firm's culture in accordance with firm policies, our business principles, and applicable legal standards. The work is invariably of a sensitive nature and requires a unique combination of skills to deliver workable solutions to a diverse range of issues. RESPONSIBILITIES Provide advice directly to managers in a dynamic environment, regarding all aspects of the employment relationship, including manager effectiveness, performance management, disputes and organizational changes. Investigate concerns raised about unfair or unlawful treatment and/or inappropriate behaviour. Manage grievances, disciplinary and appeal processes. Partner with Compliance, Regulatory Legal and other areas to lead investigations and oversee adherence to firm policies. Counsel individual employees regarding work concerns, health and personal issues that may impact work. Develop and reinforce policies that promote positive behaviours. Develop and deliver training programs to educate employees about firm policies, culture, conduct risk and employee relations. Liaise with the Employment Law Group as necessary to resolve employee issues. EXPERIENCE & SKILLS REQUIRED Highly motivated HR professional or Employment Lawyer, with a solid understanding of UK employment law and a proven track record of Managing complex issues, identifying potential risk and driving resolution. Leveraging analytical, teamwork and project management skills to undertake thorough investigations Developing and building effective relationships at all levels to advise and influence effectively Excellent oral and written communication Bringing groups with diverse views/priorities to a common resolution through use of strong negotiation and facilitation skills Approaching issues strategically; anticipating consequences and navigating around unforeseen obstacles Listening actively and thinking creatively to deliver commercially pragmatic solutions and resolve conflicts. Well-developed organizational and multi-tasking skills, with strong attention to detail. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

EMEA Program Manager page is loaded EMEA Program Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ489552 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job DescriptionWe're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What this job involves As part of the JLL EMEA PMO team your role will be to provide dedicated Program Management support on any of our accounts across the region.The current position will be responsible for Integrated Program Management to one of our Client's Corporate Real Estate (CRE) portfolio, ranging from post occupancy / expansion / consolidation / exits of existing offices to fully fitted-out corporate offices in new locations. (Headcount up to 4000). This critical role provides leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team.The client is a leading technology company and is our fastest growing and most innovative client for the EMEA region. PrM will be based at client location (where applicable) with key objective to drive internal and external stakeholders, including consultants, project managers and general contractors (GC) to exceed client / customer expectations. Major Responsibilities: This position reports into the Senior Program Manager (SPrM). The PrM will provide E2E program management leadership for all assigned projects right from briefing / initiation stage until full closeout and operational excellence / handover is achieved. Its scope involves site selection, design, budget/cost/changes, schedule, procurement and construction until handover to Facilities is completed including performance feedback and lessons learned. Drive all internal and external stakeholders - including Area Real Estate and Facilities Management (RE&FM), Transaction Management (TM), Facilities Management (FM), Space and Occupancy planning (S&O), IT, Security, EHS and all strategic partners and vendors (e.g., Designers, PM/CM & GC) to meet agreed Project Charter (customer brief, headcount, time, cost, quality and safety) Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plan to holistically de-risk projects. Drive projects at tactical as well as operational level, with "helicopter" view, and communicate to create relationships in a solution-oriented, 'one-team' approach to de-risk all projects. Collaborate with RE&FM's and senior level clients across the business lines to interpret business needs into a Project Charter (customer brief). Ensure all necessary internal and external project approvals are sought and governance processes are followed (not excluding Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses). All additional duties commensurate to the level of the role. Graduation / professional qualification in Construction, Engineering or Architecture. A minimum of 8 years' experience of delivering complex commercial fit-outs in corporate / international environment. Leadership - Ability to manage and influence a high performing team (in-location and virtual) Proactive communicator - Be able to work within an entrepreneurial culture delivering solutions, providing leadership and effective communication to anticipate, mitigate and de-risk. Ability to see larger picture - Be able to simultaneously act as a program manager, CRE ambassador, educator, analyst and solutions architect on a number of different projects. Biased for action - Flexible and agile with ability to work effectively in ambiguous environment, thinks out of box for solutions based on risk calculations Ownership and accountability - Expert in project management, financial rigor and value engineer throughout project process, prioritization of schedule, work backwards from customer requirements to de-risk key deliverables and processes on critical path, all within an evolving governance structure. Curious and eager to learn and ask questions, knows the limitations and not afraid to reach out or challenge / disagree and commit Self-driven and motivator - Leads, initiates, and proactive drive all stakeholder as One Team to meet their deliverables and timeline. Passionate about successfully delivering projects under their responsibility. Excellent organisational skills, with ability to effectively prioritise workload daily, to ensure always working smart and not hard. Ability to draft, analyse and select the most appropriate project procurement strategy. Expert in the analysis and management of all project stakeholders (internal & external) throughout the project lifecycle to deliver the required result. Be able to win the trust and cooperation of key project stakeholders. Passionate for office design and workplace strategy, well versed in current trends and innovations. Be able to work autonomously, in multiple locations, travelling internationally on a regular basis. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you Apply today! Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading

JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Data Centre Technical Manager Duties of the Technical Engineering Manager Securing a seamless (no interruptions) go-live Securing an open and transparent relationship with the client and our vendors Delivering against the contractual improvement commitments Responsibilities of the Technical Engineering Manager This position will ensure high quality and consistent delivery of hard services across a Data Centre site. The role will have specific responsibility for the management of key technical services.The role will involve continuous improvement, day-to-day facilities coordination and management of ad-hoc projects for the client's facilities.We are looking for an assertive candidate who can communicate effectively and cross-functionally to understand business needs, problem-solve and deliver facilities solutions that are both high-quality and cost-effective.Business first and Getting it done are the most important JLL Leadership Capabilities we're looking for. Technical Engineering Duties: Establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of JLL's services Deliver against the set KPI's around down time, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area's Is proactive through securing in-depth root cause corrective actions, propose continuous reliability improvements and the implementation of audits Drive and promote a safety culture including subcontractors, suppliers and visitors Manage quality compliance (regulatory, client and JLL) for all systems and processes in JLL scope of works. Liaises with the EHS and Quality teams. Implement best practice from within and outside of JLL Requirements Essential Degree in Engineering, or a related field, technically qualified professional engineer, inclusive of excellent working knowledge of buildings services installations Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related P&L A strategic thinker with capability and experience to work with a wide range of stakeholders Hands-on if required; reputation for delivering results Strong communicator, both verbally & written, in English and Italian Authorising engineer for Pressure Systems, Confined space and Electrical Systems (desirable) Quality Management knowledge and experience Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

Sustainability that means business Who we are: Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future. What we do: Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe. Our people AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity. The Role - Field Service Engineer (Exeter / South West Region) This role involves providing Field Service Maintenance of on-board Hardware for the Bristol and South West Region. Key Responsibilities: Install, commission and test AMCS hardware and software products including all wiring and mechanical work on refuse collection vehicles. Troubleshoot, repair and fully test equipment failures in the field. Deliver a timely response to our customer base. Schedule and perform preventative maintenance procedures. Maintain accurate and up to date records for all work completed. Monitor the performance of equipment in the field, through data reports, to ensure that it meets both Customers and AMCS's minimum requirements. Liaise with customers pro-actively to ensure early detection of any problems. As part of the Installation/Field Service team, actively engage with other team members for effective knowledge transfer to ensure consistent quality. Record and report all service / repair visits correctly using our service ERP system so we can actively meet and / or exceed the expectations of our customers. Responsible for actively reporting and exchanging customer experiences and difficulties where you will also identify opportunities with the associated sales people so we can respond accordingly. Actively report any complaints encountered to the respective service coordinator and/or the field service manager. Accountable for Service parts inventory within the specified territory where you will manage and follow allocated stock inventory in order to maintain a high first time fix rate. What you need to succeed? HNC / HND in a relevant discipline, must be computer literate. Minimum of 1-2 years experience in a Field Service or Engineering role. Good diagnostic and problem solving skills. Have the ability to work on own initiative and to multitask. Must be able to demonstrate a hands-on approach. Mechanical, practical hands on experience would be essential. Strong understanding of customer service. Travel requirements: Travel is an integral part of this role and a full clean driving licence is required. Your : Gain extensive training, guidance, and support. Earn a competitive package with benefits incl. Fuel card/Van and so on. Work in an environment that is truly collaborative, innovative, and supportive. Have a clear pathway for your progression. Make an impact and be part of digital ways to a cleaner world.

Talent & People About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. The Role This is a Talent & People role for someone who wants to build the team and culture of a category-defining company. You'll report directly to the CEO and own how Outpost hires. Initially that means recruiting: sourcing, closing, and building the pipeline of exceptional people who will define the company. Over time, you'll build the broader people function: onboarding, performance, compensation, employee experience, and culture. This might be the most important role at Outpost. We're a small team building something ambitious. Every hire matters. The wrong person slows everyone down. The right person changes what's possible. You'll be the person who makes sure we only hire right people. You're a recruiter who wants to do more. You've seen what great looks like at a fast-scaling company and you want to build that from scratch. You care about culture as much as headcount. You want to own the full people function, not just fill roles. What You'll Get Yes, the work is intense. But in return, you'll shape who Outpost becomes. You'll work directly with the CEO, build the team from 15 people to whatever comes next, and define the culture and people practices that will scale with the company. If you want to build something that matters, this is the seat. What You'll Do Recruiting (Day One) Own the full recruiting process: sourcing, screening, closing Build pipeline for critical roles across engineering, commercial, operations, and legal Partner with hiring managers to define what great looks like for each role Create a candidate experience that reflects who we are Close exceptional candidates in a competitive market People & Culture (Over Time) Build onboarding that gets new hires productive fast Design performance frameworks that reward impact Develop compensation structures that are fair and competitive Create the rituals and practices that define Outpost culture Own employee experience from offer to exit Infrastructure Build the systems and processes that scale with the team Manage tools, contracts, and people admin Ensure compliance across jurisdictions as we grow Create documentation and playbooks for everything people-related Example Projects Hire the next 15 people and build the playbook for how we recruit Source and close a Head of Sales in a competitive market Design the onboarding programme that gets new hires contributing in week one Build the performance review process from scratch Create the compensation framework that lets us compete for top talent Define the cultural rituals that keep the team connected as we scale Build the employer brand that attracts people who belong here What We're Looking For Ideal background: In-house recruiting at a fast-scaling startup or scaleup (Revolut, Monzo, Wise, or similar) Hired across multiple functions: engineering, commercial, operations Seen what good looks like at a company that scaled quickly Bonus: exposure to broader people ops, not just recruiting Signals we care about: You've closed hard-to-get candidates in competitive markets You care about quality over speed. You'd rather wait than hire wrong You think about culture as much as headcount You want to build the people function, not just fill roles You're comfortable with ambiguity. Startups don't come with playbooks You want to own outcomes, not just run process Bias for action. You source, you close, you iterate What this role is not: Not an agency recruiter moving in-house Not someone who only wants to do recruiting forever Not someone who needs a big team or mature process to be effective Not someone who waits to be told what roles to fill Why This Role Is Different Most talent roles are about filling requisitions. This role is about building a company. You'll decide who joins Outpost. You'll shape the culture. You'll build the people function from scratch. Every hire you make will compound into what the company becomes. If you want to build the team behind global commerce infrastructure, this is it. Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. What We Offer Equity and salary in a well-funded startup Ability to own your work and move fast Direct access to the CEO and founding team A global mission with real impact Low politics, high output A culture of builders, not talkers Working Style We work together in person in London. We believe the hardest problems are solved in the room. Learn More Outpost Culture: Notion link; Outpost founder: Little Goat Labs Outpost is where the hard problems are. If you want to build the team behind global commerce infrastructure, we'd love to hear from you.

A specialist provider of laboratory services is seeking a Laboratory Operations Manager to oversee financial performance, people development, and operational compliance at their Belfast location. This role involves leading laboratory teams to meet quality and turnaround expectations while maintaining ISO 17025 compliance. The ideal candidate will possess strong leadership skills and experience managing P&Ls and driving continuous improvements. This is a hands-on leadership role crucial for shaping a high-performing business unit.

Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,

Category Lead - R&D Procurement (Laboratory Services) Global Scope Strategic Role High Visibility Location: London (Hybrid) Salary: £70,000-£90,000 + car allowance + shares + bonus up to 30% Are you a commercially driven procurement leader looking to make a tangible impact across global R&D operations? We are partnering with a leading global organisation seeking a Category Lead - R&D Procurement (Laboratory Services) to take ownership of a critical Lab Services category supporting R&D and QC laboratories worldwide. This is a high-impact, strategic role where you will shape global category strategy, influence senior stakeholders, and drive measurable value across quality, service, innovation, and cost. The Opportunity You will: Own and deliver global sourcing strategy across instrument services, technical & general lab services, and laboratory technology Lead complex supplier negotiations and contract management activity Partner with senior R&D and Supply Chain leaders to align procurement strategy with business priorities Drive supplier performance, leverage global scale, and unlock continuous improvement opportunities Navigate a complex, multi-country environment requiring strong cultural awareness and stakeholder engagement What We're Looking For: Strong procurement/category management experience within laboratory, scientific services, or closely related technical categories Proven track record in leading complex negotiations and delivering strategic value Confident stakeholder manager, comfortable engaging and constructively challenging senior leaders Strong analytical mindset with a commercial, value-focused approach Degree-qualified (Master's advantageous) This is a rare opportunity to take ownership of a high-profile category in a truly global environment. You will have the autonomy to shape strategy, influence senior leaders, and make a lasting impact on how laboratory services are delivered worldwide. If you are ambitious, commercially astute, and thrive in complex, fast-moving environments, this role based in Hertfordshire (hybrid) with a competitive total package of £70,000-£90,000 + car allowance, shares, and up to 30% bonus could be the perfect next step in your career. Please send your CV to:

£41,000 to £47,000 per year, 41000 - 47000 Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 18/03/2026 About this job Equans is looking for an Assistant Estates Manager Mechanical to join our team based at the Queen Elizabeth Hospital in Birmingham on a permanent basis. This is a full-time role working 37.5 hours per week, there is also an on call rota. On offer is a competitive salary and benefits package. The role is to assist the Estates management team in the provision of Hard FM & Lifecycle Services whilst delivering a high-quality and statutory compliant maintenance service. The role will include assisting in the operation, repair and maintenance of hospital engineering services whilst working within a multi-disciplinary hard service team environment.What will you deliver?Work in collaboration with the estates management team to provide an efficient and cohesive service across the EstateDirect management of the mechanical dayshift team, ensuring performance against FM contract requirements, with work carried out in line with good industry practiceManage the performance of the acute shift teams. Assisting as required any Planned, Corrective and Reactive maintenance tasksManaging, directing, and assisting staff in a safe and efficient mannerCo-ordination of contractors on site, ensuring safe management in line with contractual obligations and health and safety at work regulation requirementsDeliver training to staff on relevant subjects as appropriate so experience is gained (e.g. toolbox talks & trade specific subject matter)Regularly meet with directly employed staff collectively, irrespective of their trade function and individually to discuss performance and complete employee appraisalsParticipation in the out of hours on call rota What can we offer you?On offer is a competitive salary and benefits package, which includes; 24 days annual leave increasing to 25 days once 2 years service is reached ( public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks24/7 Employee Assistance Program and access to mental wellbeing app Who are you?Mechanical Qualification in either:City & Guilds Mechanical Engineering Level 2 & 3City & Guilds Pipefitting & Plumbing Level 2 & 3City & Guilds Plumbing Level 2 & 3Relevant City & Guilds Mechanical qualificationsNational Certificate in relevant areaIWFM management course (Desirable)HNC/HND in a relevant area (Desirable) Additional AP including; Medical Gas Pipelines Systems (MGPS), specialist Ventilations Systems, Mechanical Systems, Confined Spaces (Desirable) Driving licenceThis role includes a DBS Standard check therefore ability to pass is essential. Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. Our ambitionAt Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values-Accountability, Respect, Team Spirit, and Service Focus. We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.What's next? If this role is of interest to you, please click below to register, apply, and track your progress A member of our Resourcing Team will review your application and be in touch. As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human centric AI. You can read about our real world impact here. We don't chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch defining technology, join a company where you'll be empowered to envision its most powerful applications, and to make them happen. About the team Our Defence team is focused on building and embedding human centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting edge AI to high stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on site with these customers which may require travel to locations throughout the UK. When not required on client sites, you'll have the flexibility to work from our London office or remotely from elsewhere within the UK. About the role As a Senior Manager within our Defence team, you'll lead critical work for discerning and highly AI literate customers across the UK Defence landscape and for our international partners. This is a fast paced and demanding role that requires deep mission area context, programme delivery mastery, and the ability to think creatively about the role of AI in national security. You can expect to lead high stakes portfolios of work, ranging from the experimental application of emerging technologies to robust products that we progress through a complete development lifecycle and deploy for users in frontline commands. What you'll be doing: Managing the delivery of multiple, complex programmes of work for our Defence clients, spanning strategy, R&D, and bespoke product builds. Overseeing a diverse portfolio of projects across multiple facets of the Defence enterprise, ensuring alignment with departmental strategic objectives. Developing and owning compelling, mission focused proposals to grow our Defence and National Security portfolio. Mentoring and developing team members, aligning their growth with the critically important and sensitive work for which we're responsible. Working strategically to deliver meaningful operational outcomes and improved decision making for Defence organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior military and civilian customers, collaborating closely with other industry partners where required. Advising clients on AI strategy and technical implementation, engaging confidently in complex technical discussions with senior leaders and directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact across the business unit. Who we're looking for: You are an experienced Senior Manager with a proven background in managing complex, large scale transformation programmes within demanding environments. You bring significant experience in the Defence space, possibly gained through a career in the Armed Forces, Government, academia, or industry roles. You have a track record of shipping digital products and possess the expertise required to get AI enabled services over the line within a Government or Defence context. You demonstrate a deep interest in AI and ML concepts and can think creatively about their application to solve a range of modern battle space and organisational challenges. You possess the technical nous to engage confidently with senior stakeholders on engineering concepts and the practicalities of deploying AI at scale. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth, project oversight, and value creation. You embrace an entrepreneurial approach to a highly visible portfolio, with the flexibility to support broader strategic work across the Senior Management team. You thrive in ambiguous, high stakes settings and maintain a structured approach to problem solving and delivering high quality results under pressure. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We're united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part time hours.

Senior Project Manager - Heavy Civils & Construction Salary: £75,000 - £90,000 Hybrid: x3-4 days in London, Euston Job Summary: Oversees, monitors and is accountable for overall performance of the package/s they are assigned to. Leads and coordinates with all relevant parties to understand and deliver project objectives and key performance indicators (KPIs), providing day to day management and leadership of the project and the project team. This position is a client-facing role, responsible for leading a team and implementing the delivery strategy. Key Responsibilities: To support and report to the Area Lead, managing the strategy and delivery of a large part of the programme. Responsible for the co-ordination between the construction, design, procurement, and commercial departments to ensure the sub-contractors can progress work on site in accordance with the schedule of works. Oversee project timeframes and project budgets, and ensures budgets are managed diligently and highlights any risks, challenges, and mitigations. Prepares and modifies where necessary project plans and keeps them updated and relevant over the course of the project/s. To ensure that client requirements are met, ensuring that all quality, assurance, and compliance documentation is provided in a timely manner, collaborating with relevant parties/stakeholders. Lead the successful delivery of the project in line with all stakeholders' expectations communicating strategies to the wider client/ consultant/contractor team. Ensure works are monitored to achieve right first-time workmanship and undertaking lessons learnt reviews to promote continuous improvement, while maintaining daily records. To support the construction team with the technical and engineering aspects of the works, in particular method statements, ITPs, construction process, engineering specifications, set out and measurement and quality control, certificate and compliance. To promote, champion and implement all best practice, safety management and safety initiatives across all aspect of design and site delivery, to lead a safe and healthy working environment for all. Directly responsible of all support functions from a project perspective and work with Function Leads to ensure sufficient subject matter expert support is in place to meet project demands. Develop and manage effective communication and liaise with all relevant internal and external stakeholders to ensure that requirements are identified, assessed, and appropriately integrated into the project. Supervise and develop a high performing team that strives for quality, safety, cost, and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Coordinate, plan, and manage internal and external meetings concerning the project. Drive the procurement of services and works required to deliver the project. Manage the overall client interaction and relationship. Responsible for both short form and long form report outlining the progress of the works, actual cost, forecast and highlighting any problems and issues for resolution. Promote and deliver a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establish and maintain site organisation and facilitate effective communications between the Employers' representatives. To develop and manage readiness planning for commencing works including ensuring all control measures are in place before commencing activities. To assist a high performing team through the setting of clear SMART targets via the team plan and complying with the performance management process for all team members. Carry out investigations with appropriate personnel into accidents or incidents that occur on site and report findings and recommendations to the Area Lead and Project Director. Provide subject matter expertise and guidance to support the success of the projects. Produce design and authorities programme to be integrated with procurement and delivery programme. Responsible for determining and assembling project team resources, including required external specialist appointments and the recruitment of new staff. Technical skills and Competencies: Proven budgetary oversight expertise. Proven proficiency in coordinating activities and collaborating with stakeholders. Proven understanding of project management methodologies and practices. Proven problem solving and analytical skills across estimating, scheduling, contracts administration, procurement, financial controls and reporting for planning, estimating, contract administration and procurement issues for various procedural, construction, and design activities. Proven technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and regulations relevant to project portfolio. Able to operate at the highest level of compliance. Leads others effectively, gives clear direction, coaches, and supports others to reach their full potential. Mentors and develops the project team; provides a safe work environment to learn and mature. Adapts and reacts well to changing priorities and requirements. Embraces new technology and helps others to adapt. Demonstrates a better perspective and explores innovative approaches, in pursuit of a better way. Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way. Understands personal strengths and seeks training/learning/ support where necessary. Recognises and activity pursues the collective power of diverse and inclusive teams. Champions and operates within an inclusivity environment. Excellent interpersonal skills to manage relationships with key stakeholders. Qualifications, Certifications and Experience: MCIOB/MAPM/MRICS/MICE (or local equivalent). Relevant experience as a Project Manager. Experience in the successful construction delivery phase of projects and programmes. Demonstrable evidence of deep project management expertise. Tertiary qualifications in related degree (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge. Appropriate Construction Skills Certification Scheme (CSCS) card (or equivalent local safety certification). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.