Our client is seeking an experienced Doors Access Engineer to join their team. The role involves installing, servicing, maintaining, and fault finding on a range of door entry and access control systems across commercial and residential sites. This is a great opportunity for an engineer seeking a stable role with solid long term prospects. The Doors Access Engineer will: Install, service, maintain, and perform fault diagnosis on door entry and access control systems. Work across both planned installation projects and reactive maintenance contracts. Upgrade and commission systems to ensure alignment with current industry standards. Deliver excellent customer service to clients, property managers, and residents. Complete job reports, service documentation, and system records accurately. Ensure full compliance with health and safety regulations and company procedures at all times. The Doors Access Engineer will have: A minimum of 5+ years experience with intercom and door entry systems (ENTROTEC experience ideal). A minimum of 5+ years experience with access control systems (e.g., INTRATONE, PAC, ENSIGN). Strong diagnostic and fault finding abilities, especially in live environments. A full UK driving licence and strong route planning capability. The ability to work both independently and effectively within a team. Good communication and customer facing skills when dealing with residents and clients. This is a fantastic opportunity for an experienced engineer who enjoys variety, autonomy, and high standards of work. If this sounds like the right opportunity for you, please send us your CV or get in touch to learn more. We look forward to hearing from you.
Mar 24, 2026
Full time
Our client is seeking an experienced Doors Access Engineer to join their team. The role involves installing, servicing, maintaining, and fault finding on a range of door entry and access control systems across commercial and residential sites. This is a great opportunity for an engineer seeking a stable role with solid long term prospects. The Doors Access Engineer will: Install, service, maintain, and perform fault diagnosis on door entry and access control systems. Work across both planned installation projects and reactive maintenance contracts. Upgrade and commission systems to ensure alignment with current industry standards. Deliver excellent customer service to clients, property managers, and residents. Complete job reports, service documentation, and system records accurately. Ensure full compliance with health and safety regulations and company procedures at all times. The Doors Access Engineer will have: A minimum of 5+ years experience with intercom and door entry systems (ENTROTEC experience ideal). A minimum of 5+ years experience with access control systems (e.g., INTRATONE, PAC, ENSIGN). Strong diagnostic and fault finding abilities, especially in live environments. A full UK driving licence and strong route planning capability. The ability to work both independently and effectively within a team. Good communication and customer facing skills when dealing with residents and clients. This is a fantastic opportunity for an experienced engineer who enjoys variety, autonomy, and high standards of work. If this sounds like the right opportunity for you, please send us your CV or get in touch to learn more. We look forward to hearing from you.
Regional People Partner Sussex & Kent £48,000 - £50,000 + Car Allowance + Excellent BenefitsFull time 4 days on-site, 1 day remote Are you an experienced HR professional who thrives in a varied, people-focused role? Alexander Lloyd are supporting a major employer in the engineering sector as they look for a proactive People Partner to join their team covering sites across Sussex and Kent. This is a hands-on role where you'll build strong relationships with managers, drive positive employee relations, and help shape an engaging and supportive workplace culture. About the Role As a People Partner, you will play a key role in enabling managers to lead confidently and ensuring employees are supported throughout their journey with the business. You'll act as a trusted advisor across your region, handling a range of employee relations matters while also contributing to wider People initiatives. Key Responsibilities Manage ER cases including disciplinaries, grievances, absence, and performance. Provide expert advice on People policies, employment law, and best practice. Deliver training, coaching, and capability building for managers. Support organisational change programmes such as restructures and redundancy processes. Conduct performance reviews with apprentices and identify development needs. Maintain accurate people data and support reporting for the wider People team. Work closely with Senior People Partners to deliver strategic People projects. What You'll Bring Experience in a People Partner, HR Advisor, or ER Specialist role. Trade unions experience preferred. Strong working knowledge of UK employment law. Confident dealing with complex ER matters end-to-end. Ability to influence, coach, and build relationships at all levels. Experience supporting organisational change or restructuring activity. Strong communication, problem solving, and stakeholder management skills. CIPD Level 5 or equivalent experience is preferred. Benefits Competitive salary (£48k-50k depending on experience) Car allowance Bonus scheme BUPA medical cover Competitive pension Enhanced family leave Life assurance Holiday trading scheme Cycle to Work and more Who This Role Suits This is ideal for someone who enjoys autonomy, variety, and visibility all while making a real impact on people, culture, and manager capability. If you're resilient, commercially aware, and thrive in a fast-paced operational environment, this could be a great next step. Interested? If you're passionate about developing people, improving workplace culture, and building strong employee relationships, we'd love to hear from you. Apply today and find out more about the opportunity. Please quote 52282 when calling Simon at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Mar 24, 2026
Full time
Regional People Partner Sussex & Kent £48,000 - £50,000 + Car Allowance + Excellent BenefitsFull time 4 days on-site, 1 day remote Are you an experienced HR professional who thrives in a varied, people-focused role? Alexander Lloyd are supporting a major employer in the engineering sector as they look for a proactive People Partner to join their team covering sites across Sussex and Kent. This is a hands-on role where you'll build strong relationships with managers, drive positive employee relations, and help shape an engaging and supportive workplace culture. About the Role As a People Partner, you will play a key role in enabling managers to lead confidently and ensuring employees are supported throughout their journey with the business. You'll act as a trusted advisor across your region, handling a range of employee relations matters while also contributing to wider People initiatives. Key Responsibilities Manage ER cases including disciplinaries, grievances, absence, and performance. Provide expert advice on People policies, employment law, and best practice. Deliver training, coaching, and capability building for managers. Support organisational change programmes such as restructures and redundancy processes. Conduct performance reviews with apprentices and identify development needs. Maintain accurate people data and support reporting for the wider People team. Work closely with Senior People Partners to deliver strategic People projects. What You'll Bring Experience in a People Partner, HR Advisor, or ER Specialist role. Trade unions experience preferred. Strong working knowledge of UK employment law. Confident dealing with complex ER matters end-to-end. Ability to influence, coach, and build relationships at all levels. Experience supporting organisational change or restructuring activity. Strong communication, problem solving, and stakeholder management skills. CIPD Level 5 or equivalent experience is preferred. Benefits Competitive salary (£48k-50k depending on experience) Car allowance Bonus scheme BUPA medical cover Competitive pension Enhanced family leave Life assurance Holiday trading scheme Cycle to Work and more Who This Role Suits This is ideal for someone who enjoys autonomy, variety, and visibility all while making a real impact on people, culture, and manager capability. If you're resilient, commercially aware, and thrive in a fast-paced operational environment, this could be a great next step. Interested? If you're passionate about developing people, improving workplace culture, and building strong employee relationships, we'd love to hear from you. Apply today and find out more about the opportunity. Please quote 52282 when calling Simon at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Workshop Foreman (Heavy Plant) £55,000 - £60,000 + Overtime + Funded Qualifications + Company Benefits Knutsford Are you a Workshop Foreman with a Heavy Plant background, looking for the opportunity to join an established family run business offering a clear pathway to Engineering Manager in the future, alongside a range of funded qualifications including a HGV License. This hands-on technical role
Mar 24, 2026
Full time
Workshop Foreman (Heavy Plant) £55,000 - £60,000 + Overtime + Funded Qualifications + Company Benefits Knutsford Are you a Workshop Foreman with a Heavy Plant background, looking for the opportunity to join an established family run business offering a clear pathway to Engineering Manager in the future, alongside a range of funded qualifications including a HGV License. This hands-on technical role
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
We currently have a fantastic opportunity for a Plumbing & Heating Contracts Manager to join our clients team based out of their office near to Accrington! Our client is a well established, successful and expanding commercial plumbing & heating company looking to appoint a contracts manager to oversea it's design and build projects. We are pleased to be able to offer this role on a permanent basis
Mar 24, 2026
Full time
We currently have a fantastic opportunity for a Plumbing & Heating Contracts Manager to join our clients team based out of their office near to Accrington! Our client is a well established, successful and expanding commercial plumbing & heating company looking to appoint a contracts manager to oversea it's design and build projects. We are pleased to be able to offer this role on a permanent basis
Talentmark are recruiting for a New Product Innovation Manager to join a specialist chemicals manufacturing company at their site based in Dudley, on a full time, permanent basis, for a salary of 60,000 - 70,000, dependent on experience. Our client manufactures and distributes emulsions, waxes and oils internationally. They are looking for a creative New Product Innovation Manager to join their Technical team and collaborate closely with Sales and Marketing, to innovate and develop new and commercially viable products for the company. You will report to the Sales & Marketing Manager and link to R&D Teams within the UK and globally. Location: The New Product Innovation Manager will be based at the company's site in Dudley, easily commutable within the West Midlands. New Product Innovation Manager Role: Your main duties will include: Developing new products for new markets, and managing the new product development process from scale-up to production trials. Developing the product development strategy in collaboration with the Business and Sales & Marketing Managers. Developing long term innovation plans to grow the business. Building strong technical relationships with potential customers and suppliers including by in-person visits. Testing new products and evaluating new and raw materials to support development and innovation. Supervising the Product Development team. Your Background: The ideal candidate for this role will have the following skills and experience: Degree in Chemistry, Materials Science, Polymer science, Physics, Chemical engineering or a related subject. Proven experience of developing and delivering an Innovation pipeline on time. Hands-on and dynamic in development projects. Demonstrable customer-facing experience. Product development experience. Full UK driving licence and access to a car. Ability to easily travel internationally to company sites in Europe. Entitlement to work in the UK is essential. For more information or to apply for this New Product Innovation Manager position, please contact Tehmina Sepai on (phone number removed) or email (url removed). Please quote reference (phone number removed). If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page url removed and follow us to see our latest jobs and company news.
Mar 24, 2026
Full time
Talentmark are recruiting for a New Product Innovation Manager to join a specialist chemicals manufacturing company at their site based in Dudley, on a full time, permanent basis, for a salary of 60,000 - 70,000, dependent on experience. Our client manufactures and distributes emulsions, waxes and oils internationally. They are looking for a creative New Product Innovation Manager to join their Technical team and collaborate closely with Sales and Marketing, to innovate and develop new and commercially viable products for the company. You will report to the Sales & Marketing Manager and link to R&D Teams within the UK and globally. Location: The New Product Innovation Manager will be based at the company's site in Dudley, easily commutable within the West Midlands. New Product Innovation Manager Role: Your main duties will include: Developing new products for new markets, and managing the new product development process from scale-up to production trials. Developing the product development strategy in collaboration with the Business and Sales & Marketing Managers. Developing long term innovation plans to grow the business. Building strong technical relationships with potential customers and suppliers including by in-person visits. Testing new products and evaluating new and raw materials to support development and innovation. Supervising the Product Development team. Your Background: The ideal candidate for this role will have the following skills and experience: Degree in Chemistry, Materials Science, Polymer science, Physics, Chemical engineering or a related subject. Proven experience of developing and delivering an Innovation pipeline on time. Hands-on and dynamic in development projects. Demonstrable customer-facing experience. Product development experience. Full UK driving licence and access to a car. Ability to easily travel internationally to company sites in Europe. Entitlement to work in the UK is essential. For more information or to apply for this New Product Innovation Manager position, please contact Tehmina Sepai on (phone number removed) or email (url removed). Please quote reference (phone number removed). If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page url removed and follow us to see our latest jobs and company news.
A dynamic creative production company in London is seeking an experienced Post Production Manager to oversee their post-production operations. You will be responsible for managing the post team and ensuring smooth project delivery while tracking performance and optimizing workflows. The ideal candidate will have strong people management skills and proven experience in a fast-paced environment, along with a passion for operational excellence and a collaborative mindset.
Mar 24, 2026
Full time
A dynamic creative production company in London is seeking an experienced Post Production Manager to oversee their post-production operations. You will be responsible for managing the post team and ensuring smooth project delivery while tracking performance and optimizing workflows. The ideal candidate will have strong people management skills and proven experience in a fast-paced environment, along with a passion for operational excellence and a collaborative mindset.
Senior Employee Relations (ER) Advisor Central London Up to £44,500 Permanent The Opportunity This is a rare opportunity for a high-calibre ER specialist to join a leading rail operations company during a significant period of business transition. This role is designed for a professional who thrives in a fast-paced environment and is looking for a career-defining challenge. You will play a key role in navigating organisational change, offering a unique platform to showcase your expertise in high-level industrial relations and complex case management. For the right candidate, this role offers a clear path toward strategic HR leadership. Responsibilities: Caseload Management: Act as the primary lead for a busy ER caseload, ensuring disciplinaries, grievances, and long-term sickness matters are concluded fairly, consistently, and with a focus on resolution. Industrial Relations: Serve as a key point of contact for Trade Unions, utilising your expertise to manage challenging negotiations and build productive, professional working relationships. Expert Advisory: Provide legally compliant, first-line advice to management on HR policies, flexible working, and robust investigation processes. Absenteeism & Support: Proactively analyse attendance trends and work alongside managers to implement supportive strategies that reduce absenteeism and help colleagues thrive in their roles. Change Management: Support the wider HR team in delivering organisational change and integration projects, ensuring all people-related transitions are handled with precision and empathy. Wellbeing: Manage Occupational Health referrals and lead case conferences to improve attendance rates and embed a proactive health and wellbeing culture. The Candidate: We are looking for a resilient, "substance-led" ER professional with around 3-4 years of dedicated experience. You must be a Level 5 CIPD qualified professional (or equivalent) who is comfortable "holding their own" in challenging negotiations and staying calm under pressure. The ideal candidate is a composed communicator who can de-escalate high-pressure situations while remaining solution-oriented. A deep understanding of UK Employment Law and experience in a unionised environment are essential. Location: Office-based in Central London, with a hybrid model of 3 days per week on-site. This role requires a flexible attitude toward visiting various depots and stations across the rail route to support local managers and teams. Salary: Up to £44,500 + Final Salary Pension + Free/Discounted Rail Travel. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services - permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search - Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil
Mar 24, 2026
Full time
Senior Employee Relations (ER) Advisor Central London Up to £44,500 Permanent The Opportunity This is a rare opportunity for a high-calibre ER specialist to join a leading rail operations company during a significant period of business transition. This role is designed for a professional who thrives in a fast-paced environment and is looking for a career-defining challenge. You will play a key role in navigating organisational change, offering a unique platform to showcase your expertise in high-level industrial relations and complex case management. For the right candidate, this role offers a clear path toward strategic HR leadership. Responsibilities: Caseload Management: Act as the primary lead for a busy ER caseload, ensuring disciplinaries, grievances, and long-term sickness matters are concluded fairly, consistently, and with a focus on resolution. Industrial Relations: Serve as a key point of contact for Trade Unions, utilising your expertise to manage challenging negotiations and build productive, professional working relationships. Expert Advisory: Provide legally compliant, first-line advice to management on HR policies, flexible working, and robust investigation processes. Absenteeism & Support: Proactively analyse attendance trends and work alongside managers to implement supportive strategies that reduce absenteeism and help colleagues thrive in their roles. Change Management: Support the wider HR team in delivering organisational change and integration projects, ensuring all people-related transitions are handled with precision and empathy. Wellbeing: Manage Occupational Health referrals and lead case conferences to improve attendance rates and embed a proactive health and wellbeing culture. The Candidate: We are looking for a resilient, "substance-led" ER professional with around 3-4 years of dedicated experience. You must be a Level 5 CIPD qualified professional (or equivalent) who is comfortable "holding their own" in challenging negotiations and staying calm under pressure. The ideal candidate is a composed communicator who can de-escalate high-pressure situations while remaining solution-oriented. A deep understanding of UK Employment Law and experience in a unionised environment are essential. Location: Office-based in Central London, with a hybrid model of 3 days per week on-site. This role requires a flexible attitude toward visiting various depots and stations across the rail route to support local managers and teams. Salary: Up to £44,500 + Final Salary Pension + Free/Discounted Rail Travel. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services - permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search - Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil
Site Engineer Location: North West (Manchester / Liverpool / Cheshire / Lancashire) Sector: Residential Housebuilding Reporting to: Senior Engineer / Engineering Manager / Site Manager Role Overview The Site Engineer will be responsible for the accurate setting out, technical coordination, and quality control of infrastructure and housing plots across residential developments. The role ensures roads, drainage, and substructure works are delivered safely, to specification, and in line with approved drawings. This position suits an engineer with experience in residential groundworks or infrastructure who is confident managing subcontractors and maintaining high technical standards on site. Key Responsibilities Setting Out & Engineering Control Set out and oversee construction of: Estate roads and junctions Foul and surface water drainage Plot foundations and floor slabs Kerbing, external works, and levels Establish and maintain site control points Carry out regular line and level checks Produce and maintain accurate as-built records Technical & Quality Management Ensure works comply with approved drawings and specifications Identify and resolve technical issues on site Liaise with the Technical/Design team regarding design queries Inspect and sign off drainage and substructure works Support inspections for NHBC and local authority approvals Subcontractor Coordination Work closely with groundworks and infrastructure subcontractors Monitor quality and productivity Review RAMS (Risk Assessments & Method Statements) Assist with progress reporting Health & Safety Promote and enforce safe working practices Ensure works are delivered in accordance with company H&S procedures Support site audits and inspections Candidate Requirements Essential HNC/HND/Degree in Civil Engineering (or equivalent experience) Proven site engineering experience within residential or civil engineering Strong understanding of drainage, roads, and foundations Proficient with total station and GPS equipment Ability to read and interpret technical drawings Full UK driving licence Desirable Experience working on volume housebuilding developments Knowledge of S38 / S278 / S104 processes AutoCAD knowledge CSCS card Key Skills Strong organisational ability Good communication with subcontractors and site teams Practical problem-solving High attention to detail Ability to manage multiple work fronts DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Mar 24, 2026
Full time
Site Engineer Location: North West (Manchester / Liverpool / Cheshire / Lancashire) Sector: Residential Housebuilding Reporting to: Senior Engineer / Engineering Manager / Site Manager Role Overview The Site Engineer will be responsible for the accurate setting out, technical coordination, and quality control of infrastructure and housing plots across residential developments. The role ensures roads, drainage, and substructure works are delivered safely, to specification, and in line with approved drawings. This position suits an engineer with experience in residential groundworks or infrastructure who is confident managing subcontractors and maintaining high technical standards on site. Key Responsibilities Setting Out & Engineering Control Set out and oversee construction of: Estate roads and junctions Foul and surface water drainage Plot foundations and floor slabs Kerbing, external works, and levels Establish and maintain site control points Carry out regular line and level checks Produce and maintain accurate as-built records Technical & Quality Management Ensure works comply with approved drawings and specifications Identify and resolve technical issues on site Liaise with the Technical/Design team regarding design queries Inspect and sign off drainage and substructure works Support inspections for NHBC and local authority approvals Subcontractor Coordination Work closely with groundworks and infrastructure subcontractors Monitor quality and productivity Review RAMS (Risk Assessments & Method Statements) Assist with progress reporting Health & Safety Promote and enforce safe working practices Ensure works are delivered in accordance with company H&S procedures Support site audits and inspections Candidate Requirements Essential HNC/HND/Degree in Civil Engineering (or equivalent experience) Proven site engineering experience within residential or civil engineering Strong understanding of drainage, roads, and foundations Proficient with total station and GPS equipment Ability to read and interpret technical drawings Full UK driving licence Desirable Experience working on volume housebuilding developments Knowledge of S38 / S278 / S104 processes AutoCAD knowledge CSCS card Key Skills Strong organisational ability Good communication with subcontractors and site teams Practical problem-solving High attention to detail Ability to manage multiple work fronts DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
A fantastic opportunity has arisen for a design engineer to join a growing engineering organisation specialising in innovative M&E services and genuine passion for developing the team. The company operates across commercial, residential, and industrial sectors, delivering tailored fire & alarm protection solutions that meet rigorous safety and compliance standards. The business encourages applicants from a broad engineering background and is open to candidates with transferable experience from the M&E sector who possess the right technical mindset and adaptability. Key Responsibilities: Produce detailed system designs for fire suppression solutions, including layout drawings, hydraulic calculations, and equipment specifications. Work closely with project managers, technical teams, and installation engineers to ensure designs are practical, compliant, and aligned with project requirements. Prepare technical documentation, O&M manuals, schematics, and drawings using CAD software. Support the development and improvement of design standards, templates, and processes. Conduct technical assessments, site surveys, and feasibility evaluations where required. Liaise with clients, consultants, and contractors to resolve design queries and ensure smooth project delivery. Ensure all designs comply with relevant industry standards, codes of practice, and regulatory requirements. Provide engineering input during tender and proposal stages. Beneficial Skills / Qualifications: Experience in an engineering design role-ideally within fire protection, building services, or related fields. Strong working knowledge of CAD / Revit software (AutoCAD or similar). Ability to interpret technical drawings, schematics, and specifications. Understanding of fluid dynamics, pressure calculations, or hydraulic systems (desirable but not essential). Excellent problem-solving skills and attention to detail. Effective communication skills for engaging with clients and internal teams. HNC/HND or degree in Mechanical Engineering, Electrical Engineering, Building Services, or similar. Previous experience within fire suppression, fire protection, or mechanical systems design. Familiarity with industry standards such as BS, EN, or NFPA (advantageous). Benefits Competitive salary Opportunities for training, development, and industry certification Supportive team environment with strong progression prospects Involvement in technically diverse, real-world engineering projects
Mar 24, 2026
Full time
A fantastic opportunity has arisen for a design engineer to join a growing engineering organisation specialising in innovative M&E services and genuine passion for developing the team. The company operates across commercial, residential, and industrial sectors, delivering tailored fire & alarm protection solutions that meet rigorous safety and compliance standards. The business encourages applicants from a broad engineering background and is open to candidates with transferable experience from the M&E sector who possess the right technical mindset and adaptability. Key Responsibilities: Produce detailed system designs for fire suppression solutions, including layout drawings, hydraulic calculations, and equipment specifications. Work closely with project managers, technical teams, and installation engineers to ensure designs are practical, compliant, and aligned with project requirements. Prepare technical documentation, O&M manuals, schematics, and drawings using CAD software. Support the development and improvement of design standards, templates, and processes. Conduct technical assessments, site surveys, and feasibility evaluations where required. Liaise with clients, consultants, and contractors to resolve design queries and ensure smooth project delivery. Ensure all designs comply with relevant industry standards, codes of practice, and regulatory requirements. Provide engineering input during tender and proposal stages. Beneficial Skills / Qualifications: Experience in an engineering design role-ideally within fire protection, building services, or related fields. Strong working knowledge of CAD / Revit software (AutoCAD or similar). Ability to interpret technical drawings, schematics, and specifications. Understanding of fluid dynamics, pressure calculations, or hydraulic systems (desirable but not essential). Excellent problem-solving skills and attention to detail. Effective communication skills for engaging with clients and internal teams. HNC/HND or degree in Mechanical Engineering, Electrical Engineering, Building Services, or similar. Previous experience within fire suppression, fire protection, or mechanical systems design. Familiarity with industry standards such as BS, EN, or NFPA (advantageous). Benefits Competitive salary Opportunities for training, development, and industry certification Supportive team environment with strong progression prospects Involvement in technically diverse, real-world engineering projects
Marketing Executive (Progression to Marketing Manager) Central Edinburgh £32'000 - £40'000 + Excellent Training + Progression + Benefits Excellent role on offer for an ambitious Marketing Executive looking to join a well-established, market leading company whilst playing a pivotal role in all Marketing functions and work in a manager capacity. Do you have a background in delivering creative campaigns from start to finish? Do you have experience or interest in the all areas of marketing within a technical business? This market leading business are well renowned within their specialist industry. With a strong market share and a highly technical product they are actively looking to recruit a Marketing Executive to assist in their continued growth. In this position you will be working closely with a variety of different departments allowing the company to continuously shape, develop and bring to life key marketing campaigns ensuring all channels are consistent with the brand positioning. This will include but not limited to; content, design, PR, social, digital, events, promotions and internal communications. The ideal candidate for this position will have a background as a Marketing Executive/Manager and looking to progress within an exciting, growing company. This is an exciting opportunity to join a well-established, market leading company where you will play a pivotal role in branding which will in-turn, push growth. The Role- Coordinating and delivering marketing campaigns ensuring consistency with brand positioning Play a key role in website and content design and build Areas of responsibility include; content, design, PR, Social, digital, events, promotions £32'000 - £40'000 + Excellent Training + Progression + Benefits The Person- Experienced in a Marketing Executive and/or Marketing Managers position Experience delivering creative and effective end to end campaigns Experience within an Engineering or Technical environment Lives local or willing to commute to Central Edinburgh Reference Number: BBBH269391 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver Southward at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 24, 2026
Full time
Marketing Executive (Progression to Marketing Manager) Central Edinburgh £32'000 - £40'000 + Excellent Training + Progression + Benefits Excellent role on offer for an ambitious Marketing Executive looking to join a well-established, market leading company whilst playing a pivotal role in all Marketing functions and work in a manager capacity. Do you have a background in delivering creative campaigns from start to finish? Do you have experience or interest in the all areas of marketing within a technical business? This market leading business are well renowned within their specialist industry. With a strong market share and a highly technical product they are actively looking to recruit a Marketing Executive to assist in their continued growth. In this position you will be working closely with a variety of different departments allowing the company to continuously shape, develop and bring to life key marketing campaigns ensuring all channels are consistent with the brand positioning. This will include but not limited to; content, design, PR, social, digital, events, promotions and internal communications. The ideal candidate for this position will have a background as a Marketing Executive/Manager and looking to progress within an exciting, growing company. This is an exciting opportunity to join a well-established, market leading company where you will play a pivotal role in branding which will in-turn, push growth. The Role- Coordinating and delivering marketing campaigns ensuring consistency with brand positioning Play a key role in website and content design and build Areas of responsibility include; content, design, PR, Social, digital, events, promotions £32'000 - £40'000 + Excellent Training + Progression + Benefits The Person- Experienced in a Marketing Executive and/or Marketing Managers position Experience delivering creative and effective end to end campaigns Experience within an Engineering or Technical environment Lives local or willing to commute to Central Edinburgh Reference Number: BBBH269391 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver Southward at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 24, 2026
Full time
Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware) Type: PERM Location: London, UK Working Model: Hybrid (2 Days in office per week) We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams. What You'll Do: Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria. Utilize SFCC Business Manager to configure catalogs, price books, and promotions. Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile. Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics). What You Bring: Proven background as a Business Analyst strictly within the Ecommerce sector. Hands-on, practical experience with SFCC / Demandware capabilities and architecture. Strong Agile/Scrum delivery experience (JIRA/Confluence). Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Mar 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
McLaughlin & Harvey are one of the leading Building and Civil Engineering Contractors operating throughout the UK and Ireland. The WorkSpace team a specialist division of McLaughlin & Harvey has the capability to design, build, fit-out and manage truly innovative and purposeful spaces. We combine all the benefits of an agile, specialist team with the rigor of one of the UK s most enduring firms within the built environment. We are seeking to recruit Site Managers to join the team, focusing on fit out and minor building work projects. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy a competitive salary and great benefits What you will be doing The successful candidate will have a wide and varied remit making full use of their experience and skills. Commercial Have an understanding of the type of building contract, and the key project stakeholders e.g. client, client s representatives, design team etc. Have a full understanding of the scope of works for each sub-contractor package, and have access to a paper copy of each sub contract order. Liaise with the PM and PQS on works not deemed to be included within the scope of works for the project. Operational Issue permits for various work activities, and close out accordingly. Have the ability to undertake material/equipment orders, and liaise with the project quantity surveyor. Provisions/diversion/upgrade/protection works, and be able to manage the process via meetings/dialogue etc. with the relevant utility companies. Make any necessary applications for permits to the Highways Authority for road openings, location of skips and/or welfare facilities. Make any necessary applications to utility companies for temporary building water, drainage discharge and electricity connections to welfare facilities Have an understanding of any off-site Highways works, and be able to manage the process via meetings/dialogue etc. with relevant parties. Quality Raise NCR s for works undertaken that are of poor quality. Ensure that sub-contractors compile and issue inspection and test plans (ITP s) for various works packages, and that these are checked and closed out accordingly. Compile snagging lists and manage the process for closing out. Health & Safety Understand their duties and responsibilities with regards to current Health and Safety/CDM legislation, and the responsibilities of other parties, and ensure compliance on each project. Undertake the role of temporary works coordinator (where applicable). Ensure labour only sub-contractors have been properly assessed for the tasks they are undertaken and that method statements and risk assessments are in place for them. What We re Looking For A relevant professional qualification A proven track record of success in safe delivery of high-quality medium to large scale projects to budget and programme including managing and controlling subcontractors in line with the programme, safety and environmental legislation. Commercial, retail, healthcare, education, refurbishment and/or new build experience CSCS/CSR card SMSTS qualified Experience of temporary works procedures Ability to operate within a team environment Ability to produce short term programmes First Aid at Work (desirable but not essential) How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you! Apply by clicking apply below. Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work.
Mar 24, 2026
Full time
McLaughlin & Harvey are one of the leading Building and Civil Engineering Contractors operating throughout the UK and Ireland. The WorkSpace team a specialist division of McLaughlin & Harvey has the capability to design, build, fit-out and manage truly innovative and purposeful spaces. We combine all the benefits of an agile, specialist team with the rigor of one of the UK s most enduring firms within the built environment. We are seeking to recruit Site Managers to join the team, focusing on fit out and minor building work projects. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy a competitive salary and great benefits What you will be doing The successful candidate will have a wide and varied remit making full use of their experience and skills. Commercial Have an understanding of the type of building contract, and the key project stakeholders e.g. client, client s representatives, design team etc. Have a full understanding of the scope of works for each sub-contractor package, and have access to a paper copy of each sub contract order. Liaise with the PM and PQS on works not deemed to be included within the scope of works for the project. Operational Issue permits for various work activities, and close out accordingly. Have the ability to undertake material/equipment orders, and liaise with the project quantity surveyor. Provisions/diversion/upgrade/protection works, and be able to manage the process via meetings/dialogue etc. with the relevant utility companies. Make any necessary applications for permits to the Highways Authority for road openings, location of skips and/or welfare facilities. Make any necessary applications to utility companies for temporary building water, drainage discharge and electricity connections to welfare facilities Have an understanding of any off-site Highways works, and be able to manage the process via meetings/dialogue etc. with relevant parties. Quality Raise NCR s for works undertaken that are of poor quality. Ensure that sub-contractors compile and issue inspection and test plans (ITP s) for various works packages, and that these are checked and closed out accordingly. Compile snagging lists and manage the process for closing out. Health & Safety Understand their duties and responsibilities with regards to current Health and Safety/CDM legislation, and the responsibilities of other parties, and ensure compliance on each project. Undertake the role of temporary works coordinator (where applicable). Ensure labour only sub-contractors have been properly assessed for the tasks they are undertaken and that method statements and risk assessments are in place for them. What We re Looking For A relevant professional qualification A proven track record of success in safe delivery of high-quality medium to large scale projects to budget and programme including managing and controlling subcontractors in line with the programme, safety and environmental legislation. Commercial, retail, healthcare, education, refurbishment and/or new build experience CSCS/CSR card SMSTS qualified Experience of temporary works procedures Ability to operate within a team environment Ability to produce short term programmes First Aid at Work (desirable but not essential) How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you! Apply by clicking apply below. Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work.
Insurance Programme Manager- £60k per annum plus fantastic benefits package Location: Larbert, Warrington or Syston (Hybrid Working Available) The Opportunity An exciting opportunity has arisen for an experienced Insurance Programme Manager to join a leading organisation operating within the energy sector. Working in a complex, multi-entity environment, you'll take ownership of a diverse and high-value insurance portfolio, ensuring robust protection, effective governance, and commercial value across the business. This is a pivotal role where you'll act as the organisation's insurance subject matter expert , influencing strategy while overseeing day-to-day programme delivery. You'll also lead a small claims team and collaborate with senior stakeholders across HSE, Finance, and Legal functions. What You'll Be Doing Insurance Programme Leadership Lead the end-to-end insurance renewal process across a broad portfolio including: Professional Indemnity Public & Products Liability Directors & Officers (D&O) Employers' Liability Environmental Impairment Liability Contractors All Risk Carriers Liability, Goods in Transit, Property, Motor and specialist covers Partner with brokers and insurers to ensure efficient placement and optimal coverage Continuously review and enhance insurance arrangements in line with business growth, acquisitions, and emerging risks Own and manage the annual insurance budget in collaboration with Finance Claims & Risk Insight Oversee a small team managing claims across multiple entities Ensure timely and effective claims handling, from notification through to resolution Analyse claims data and trends to support risk reduction initiatives alongside HSE and operational teams Stakeholder Engagement Act as the go-to expert for all insurance-related matters internally Build strong relationships with brokers, insurers, and key internal stakeholders Provide guidance and training on insurance processes and risk transfer Governance & Reporting Maintain accurate policy records, claims data, and insurance documentation Deliver clear and insightful reporting to senior leadership Ensure compliance with regulatory requirements and internal governance standards What We're Looking For Essential Experience 5+ years' experience in corporate or industrial insurance , ideally within energy, utilities, or engineering Strong knowledge of core insurance lines including Liability, Professional Indemnity, D&O, Environmental, and Contractors All Risk Proven track record managing renewals, claims, and broker relationships Experience leading or mentoring a team Excellent communication and stakeholder management skills Desirable ACII (or working towards) Experience in a multi-site or complex organisation Exposure to risk management or HSE environments About You A confident communicator who can engage at all levels, including senior leadership Commercially astute with a strong understanding of risk financing Proactive, resilient, and highly organised Collaborative in approach, with a pragmatic mindset What's on Offer A high-impact role with strategic influence across a growing organisation Hybrid working with flexibility Opportunity to shape and enhance a complex insurance programme Exposure to senior stakeholders and cross-functional leadership If you're looking to step into a role where you can truly own and evolve an insurance programme , this is a fantastic opportunity to make a lasting impact.If this looks like your next career, plaese get in touch now by emailing your up to date CV to or call me on to discuss.Thank you!Victoria
Mar 24, 2026
Full time
Insurance Programme Manager- £60k per annum plus fantastic benefits package Location: Larbert, Warrington or Syston (Hybrid Working Available) The Opportunity An exciting opportunity has arisen for an experienced Insurance Programme Manager to join a leading organisation operating within the energy sector. Working in a complex, multi-entity environment, you'll take ownership of a diverse and high-value insurance portfolio, ensuring robust protection, effective governance, and commercial value across the business. This is a pivotal role where you'll act as the organisation's insurance subject matter expert , influencing strategy while overseeing day-to-day programme delivery. You'll also lead a small claims team and collaborate with senior stakeholders across HSE, Finance, and Legal functions. What You'll Be Doing Insurance Programme Leadership Lead the end-to-end insurance renewal process across a broad portfolio including: Professional Indemnity Public & Products Liability Directors & Officers (D&O) Employers' Liability Environmental Impairment Liability Contractors All Risk Carriers Liability, Goods in Transit, Property, Motor and specialist covers Partner with brokers and insurers to ensure efficient placement and optimal coverage Continuously review and enhance insurance arrangements in line with business growth, acquisitions, and emerging risks Own and manage the annual insurance budget in collaboration with Finance Claims & Risk Insight Oversee a small team managing claims across multiple entities Ensure timely and effective claims handling, from notification through to resolution Analyse claims data and trends to support risk reduction initiatives alongside HSE and operational teams Stakeholder Engagement Act as the go-to expert for all insurance-related matters internally Build strong relationships with brokers, insurers, and key internal stakeholders Provide guidance and training on insurance processes and risk transfer Governance & Reporting Maintain accurate policy records, claims data, and insurance documentation Deliver clear and insightful reporting to senior leadership Ensure compliance with regulatory requirements and internal governance standards What We're Looking For Essential Experience 5+ years' experience in corporate or industrial insurance , ideally within energy, utilities, or engineering Strong knowledge of core insurance lines including Liability, Professional Indemnity, D&O, Environmental, and Contractors All Risk Proven track record managing renewals, claims, and broker relationships Experience leading or mentoring a team Excellent communication and stakeholder management skills Desirable ACII (or working towards) Experience in a multi-site or complex organisation Exposure to risk management or HSE environments About You A confident communicator who can engage at all levels, including senior leadership Commercially astute with a strong understanding of risk financing Proactive, resilient, and highly organised Collaborative in approach, with a pragmatic mindset What's on Offer A high-impact role with strategic influence across a growing organisation Hybrid working with flexibility Opportunity to shape and enhance a complex insurance programme Exposure to senior stakeholders and cross-functional leadership If you're looking to step into a role where you can truly own and evolve an insurance programme , this is a fantastic opportunity to make a lasting impact.If this looks like your next career, plaese get in touch now by emailing your up to date CV to or call me on to discuss.Thank you!Victoria
Ernest Gordon Recruitment Limited
Southampton, Hampshire
Engineering Manager (Aerospace) £55,000 - £62,000 + 25 days holiday + Senior Leadership role + Defined Career Progression Southampton Are you an experienced Manufacturing Engineer with an understanding of aerospace materials looking to join a Tier 1 supplier for some of the most prestigious names in the market?On offer is an opportunity to work for an Engineering business supplying into the exciting and fast-growing aerospace industry who use state-of-the-art technology to supply the most demanding OEM clients.The Manufacturing Engineer will be a talented mechanical or aerospace engineer who can successfully manage and engineer new aerospace seal products from inception through shipping, who is responsible for technical duties in support of new product design, sustaining engineering of existing products, and/or product improvements.This is an exciting position where you will consider and analyse alternatives and solutions to an engineering design or problem; design both the part and the associated manufacturing process; solicit and evaluate quotes; design tooling; write plans; and troubleshoot the manufacturing process while working with customers, suppliers, shop and management personnel. Responsibilities: Ensure that specification requirements are identified and achieved, that the project ships on time, that quality requirements are met, and that processes used will enable cost objectives to be achieved Define the process to be used for part manufacture, and the production planning used by manufacturing and suppliers to fabricate/assemble the product Estimate tooling, material and labour to build assigned product per customer specifications Communicate with customers & suppliers to support quotations and resolve technical issues Support/Lead development of aftermarket products which improve performance and/or lower costs for end-user customers Manage projects within both internal and external deadlines and changing time constraints The person: Bachelor's Degree, or equivalent experience in Mechanical or Aerospace Engineering required Working knowledge of physical sciences, polymers and statistical design and methods If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 24, 2026
Full time
Engineering Manager (Aerospace) £55,000 - £62,000 + 25 days holiday + Senior Leadership role + Defined Career Progression Southampton Are you an experienced Manufacturing Engineer with an understanding of aerospace materials looking to join a Tier 1 supplier for some of the most prestigious names in the market?On offer is an opportunity to work for an Engineering business supplying into the exciting and fast-growing aerospace industry who use state-of-the-art technology to supply the most demanding OEM clients.The Manufacturing Engineer will be a talented mechanical or aerospace engineer who can successfully manage and engineer new aerospace seal products from inception through shipping, who is responsible for technical duties in support of new product design, sustaining engineering of existing products, and/or product improvements.This is an exciting position where you will consider and analyse alternatives and solutions to an engineering design or problem; design both the part and the associated manufacturing process; solicit and evaluate quotes; design tooling; write plans; and troubleshoot the manufacturing process while working with customers, suppliers, shop and management personnel. Responsibilities: Ensure that specification requirements are identified and achieved, that the project ships on time, that quality requirements are met, and that processes used will enable cost objectives to be achieved Define the process to be used for part manufacture, and the production planning used by manufacturing and suppliers to fabricate/assemble the product Estimate tooling, material and labour to build assigned product per customer specifications Communicate with customers & suppliers to support quotations and resolve technical issues Support/Lead development of aftermarket products which improve performance and/or lower costs for end-user customers Manage projects within both internal and external deadlines and changing time constraints The person: Bachelor's Degree, or equivalent experience in Mechanical or Aerospace Engineering required Working knowledge of physical sciences, polymers and statistical design and methods If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Your new company You will be joining a well-established Tier 1 contractor with a strong reputation for delivering major projects across the UK. The business operates across multiple sectors, including infrastructure, civil engineering and large-scale build, and is known for its commitment to quality, innovation and long-term sustainability. They place a strong emphasis on building positive relationships with clients and communities, while maintaining a collaborative and supportive working culture. Your new role As Site Manager, you will oversee the safe, efficient and high-quality delivery of the project. Working closely with senior management, you will help drive programme, quality and cost targets, while maintaining strong communication with the supply chain, local stakeholders and on-site teams. This is a hands-on role where you will take full ownership of day-to-day delivery and support wider business objectives. Key responsibilities Promote and maintain excellent standards of health, safety and environmental management Monitor and deliver project strategies aligned with sustainability objectives Develop and oversee quality assurance processes to achieve a defect-free build Build and maintain strong relationships with the supply chain Support community engagement and uphold Considerate Constructors Scheme principles Lead project planning, reporting and communication to keep delivery on track Review progress against programme and budget, identifying risks and opportunities Ensure consistent implementation of company procedures and best practice Manage handover, snagging and the defects period to agreed timeframes Share knowledge and contribute to continuous improvement across the project What you'll need to succeed Degree in Engineering or a related construction discipline (or equivalent experience) Strong technical understanding of modern construction methods Good knowledge of current building regulations, legislation and health and safety Proficient in Microsoft Office Valid SMSTS card Full UK driving licence First Aid at Work Strong communication skills with the ability to engage confidently with stakeholders A genuine passion for delivering high-quality construction projects What you'll get in return Basic salary up to £75,000 Car allowance or company car Pension scheme with employer contributions Private medical cover or health cash plan Enhanced holiday entitlement Flexible working options Life assurance Employee assistance and wellbeing programmes Professional development funding and clear progression pathways Opportunity to work on high-profile, complex projects with a Tier 1 contractor Supportive, inclusive and collaborative working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 24, 2026
Full time
Your new company You will be joining a well-established Tier 1 contractor with a strong reputation for delivering major projects across the UK. The business operates across multiple sectors, including infrastructure, civil engineering and large-scale build, and is known for its commitment to quality, innovation and long-term sustainability. They place a strong emphasis on building positive relationships with clients and communities, while maintaining a collaborative and supportive working culture. Your new role As Site Manager, you will oversee the safe, efficient and high-quality delivery of the project. Working closely with senior management, you will help drive programme, quality and cost targets, while maintaining strong communication with the supply chain, local stakeholders and on-site teams. This is a hands-on role where you will take full ownership of day-to-day delivery and support wider business objectives. Key responsibilities Promote and maintain excellent standards of health, safety and environmental management Monitor and deliver project strategies aligned with sustainability objectives Develop and oversee quality assurance processes to achieve a defect-free build Build and maintain strong relationships with the supply chain Support community engagement and uphold Considerate Constructors Scheme principles Lead project planning, reporting and communication to keep delivery on track Review progress against programme and budget, identifying risks and opportunities Ensure consistent implementation of company procedures and best practice Manage handover, snagging and the defects period to agreed timeframes Share knowledge and contribute to continuous improvement across the project What you'll need to succeed Degree in Engineering or a related construction discipline (or equivalent experience) Strong technical understanding of modern construction methods Good knowledge of current building regulations, legislation and health and safety Proficient in Microsoft Office Valid SMSTS card Full UK driving licence First Aid at Work Strong communication skills with the ability to engage confidently with stakeholders A genuine passion for delivering high-quality construction projects What you'll get in return Basic salary up to £75,000 Car allowance or company car Pension scheme with employer contributions Private medical cover or health cash plan Enhanced holiday entitlement Flexible working options Life assurance Employee assistance and wellbeing programmes Professional development funding and clear progression pathways Opportunity to work on high-profile, complex projects with a Tier 1 contractor Supportive, inclusive and collaborative working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
James Andrew Recruitment Solutions (JAR Solutions)
Derby, Derbyshire
We are currently seeking a HR Manager to join a global company based in Derbyshire to support with HR matters for their UK employees. The role is based in their Derbyshire office with travel to sites in the UK required roughly 1-2 times per month as and when needed. This is a full-time position, paying up to £55,000 per annum for the right person. This role will suit someone who can confidently deal with end-to-end people matters autonomously and who is experienced in providing operational HR support. Key Responsibilities: Providing hands-on, day-to-day HR support across the full employee lifecycle, acting as a trusted partner to operational leaders across multiple UK sites Delivering high-quality advice, coaching and guidance on all employee-relations matters, managing cases confidently and consistently Leading recruitment and onboarding activities to ensure a smooth, effective hiring process and positive new-starter experience Maintaining accurate HR data, producing reports and supporting decision-making through effective tracking and insight Driving culture, engagement and continuous-improvement initiatives, fostering a positive and inclusive working environment Supporting change-management and HR project work, including policy updates and improvements to HR processes About You: CIPD Level 5 minimum ideally with demonstrated HR advisory experience across a broad range of HR areas Proven HR generalist background gained in a manufacturing, engineering, logistics or similarly hands-on, fast-paced environment Demonstrated experience in coaching and supporting managers to handle complex people matters effectively Strong, up-to-date knowledge of UK employment law and established HR best practice. Confidence and independence in managing complex ER cases, ensuring fair, timely and legally robust outcomes Experience supporting multiple sites or a dispersed workforce, including navigating legacy challenges and varied workplace cultures Ability to build strong, credible relationships at all levels-from shop-floor colleagues to senior leadership Comfort working autonomously, prioritising effectively, exercising sound judgement, and adapting quickly to changing demands Benefits 25 days holiday + bank holidays Company Car/Car Allowance Death in Service 5% matched pension (increases with service) Key Details: Location: Derbyshire Hours: Full-time (37.5 hours per week) Salary: £45,000 - £55,000 per annum Contract Type: Permanent
Mar 24, 2026
Full time
We are currently seeking a HR Manager to join a global company based in Derbyshire to support with HR matters for their UK employees. The role is based in their Derbyshire office with travel to sites in the UK required roughly 1-2 times per month as and when needed. This is a full-time position, paying up to £55,000 per annum for the right person. This role will suit someone who can confidently deal with end-to-end people matters autonomously and who is experienced in providing operational HR support. Key Responsibilities: Providing hands-on, day-to-day HR support across the full employee lifecycle, acting as a trusted partner to operational leaders across multiple UK sites Delivering high-quality advice, coaching and guidance on all employee-relations matters, managing cases confidently and consistently Leading recruitment and onboarding activities to ensure a smooth, effective hiring process and positive new-starter experience Maintaining accurate HR data, producing reports and supporting decision-making through effective tracking and insight Driving culture, engagement and continuous-improvement initiatives, fostering a positive and inclusive working environment Supporting change-management and HR project work, including policy updates and improvements to HR processes About You: CIPD Level 5 minimum ideally with demonstrated HR advisory experience across a broad range of HR areas Proven HR generalist background gained in a manufacturing, engineering, logistics or similarly hands-on, fast-paced environment Demonstrated experience in coaching and supporting managers to handle complex people matters effectively Strong, up-to-date knowledge of UK employment law and established HR best practice. Confidence and independence in managing complex ER cases, ensuring fair, timely and legally robust outcomes Experience supporting multiple sites or a dispersed workforce, including navigating legacy challenges and varied workplace cultures Ability to build strong, credible relationships at all levels-from shop-floor colleagues to senior leadership Comfort working autonomously, prioritising effectively, exercising sound judgement, and adapting quickly to changing demands Benefits 25 days holiday + bank holidays Company Car/Car Allowance Death in Service 5% matched pension (increases with service) Key Details: Location: Derbyshire Hours: Full-time (37.5 hours per week) Salary: £45,000 - £55,000 per annum Contract Type: Permanent
Principal Systems Engineer Edinburgh OR Newcastle - fully onsite 12-month contract Paying up to £70p/h (Inside IR35) Role overview : Our client is looking for an experienced Systems Engineers to contribute to the continued development of an in-service radar system, by supporting the planning and analysis of radar trials (rig-based and flight trials). Key Responsibilities: Work with large datasets from rig and flight trials, and use analytical techniques to evaluate radar performance against requirements and raise Systems Problem Reports (SPR) for detailed investigation. Apply signal processing, image processing, and object classification techniques to extract actionable insights. Investigate system anomalies using real trial data, ensuring performance meets specifications. Work collaboratively with multidisciplinary teams to develop and prototype cutting-edge defence solutions. Contribute to System Verification & Validation (V&V) activities as part of the continuous development / enhancement of the Radar System. Required Skillset: Strong experience with MATLAB, particularly for use in the analysis of large data sets. Full V-model lifecycle experience, with an emphasis on the middle to right side (implementation, integration, testing, and V&V). Experience in safety-critical systems. An understanding of radar or complex sensor systems would be beneficial. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Mar 24, 2026
Contractor
Principal Systems Engineer Edinburgh OR Newcastle - fully onsite 12-month contract Paying up to £70p/h (Inside IR35) Role overview : Our client is looking for an experienced Systems Engineers to contribute to the continued development of an in-service radar system, by supporting the planning and analysis of radar trials (rig-based and flight trials). Key Responsibilities: Work with large datasets from rig and flight trials, and use analytical techniques to evaluate radar performance against requirements and raise Systems Problem Reports (SPR) for detailed investigation. Apply signal processing, image processing, and object classification techniques to extract actionable insights. Investigate system anomalies using real trial data, ensuring performance meets specifications. Work collaboratively with multidisciplinary teams to develop and prototype cutting-edge defence solutions. Contribute to System Verification & Validation (V&V) activities as part of the continuous development / enhancement of the Radar System. Required Skillset: Strong experience with MATLAB, particularly for use in the analysis of large data sets. Full V-model lifecycle experience, with an emphasis on the middle to right side (implementation, integration, testing, and V&V). Experience in safety-critical systems. An understanding of radar or complex sensor systems would be beneficial. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
A civil engineering firm based in Ipswich is seeking a Fleet Administrator to assist the Fleet Manager with the management of a fleet of approximately 400 vehicles. This position offers a permanent full-time role, initially on-site with the possibility of hybrid working after probation. Successful candidates will possess strong organizational and administrative skills, proficient in Microsoft Excel, as they support various fleet administration tasks. The company promotes an inclusive culture and offers fantastic perks including generous holiday, pension contributions, and social events.
Mar 24, 2026
Full time
A civil engineering firm based in Ipswich is seeking a Fleet Administrator to assist the Fleet Manager with the management of a fleet of approximately 400 vehicles. This position offers a permanent full-time role, initially on-site with the possibility of hybrid working after probation. Successful candidates will possess strong organizational and administrative skills, proficient in Microsoft Excel, as they support various fleet administration tasks. The company promotes an inclusive culture and offers fantastic perks including generous holiday, pension contributions, and social events.
