From one site to many take your Community Manager skills across a whole portfolio. You can join this fast-growing operator in the flexible workspace / co-working sector, managing high-quality offices across multiple sites. They re looking for someone who already has experience in this sector, who wants variety, responsibility, and exposure to the operational and commercial side of running a portfolio. This is a portfolio-level role, reporting into and deputising for the Regional Manager. It s the ideal job for someone who s currently site-based and ready to broaden their horizons! You ll split your time between the office in West London and visiting different workspaces, helping to deliver excellent occupier experiences while supporting smooth operations across the portfolio. Salary up to £37,000 plus excellent benefits including 25 days holiday (plus bank holidays), private healthcare and dental cover, employee profit share scheme and more! What you'll be doing: Act as the main point of contact for occupiers across multiple sites, ensuring a professional, welcoming, and proactive service Manage onboarding, day-to-day queries, tickets, and supplier relationships Deputise for the Regional Manager to maintain service continuity and support operational improvements Conduct viewings and support the lettings process when required Spot upsell, expansion, and retention opportunities and feed these into the wider team Maintain CRM systems, reports, and operational data to support commercial decisions Support portfolio-wide operations and projects to improve service and efficiency What you need: Experience as a Community Manager or in customer-facing, operational roles within flexible workspaces, serviced offices, or hospitality Excited to travel across multiple sites and gain portfolio-level exposure Confident in handling viewings and engaging with occupiers from a commercial / sales perspective Highly organised, personable, and able to manage multiple priorities Strong relationship-building skills with a proactive, can-do mindset If you re ready to take your Community Manager experience beyond a single site and contribute to running a portfolio of spaces, this is the role for you. Apply today!
Jan 18, 2026
Full time
From one site to many take your Community Manager skills across a whole portfolio. You can join this fast-growing operator in the flexible workspace / co-working sector, managing high-quality offices across multiple sites. They re looking for someone who already has experience in this sector, who wants variety, responsibility, and exposure to the operational and commercial side of running a portfolio. This is a portfolio-level role, reporting into and deputising for the Regional Manager. It s the ideal job for someone who s currently site-based and ready to broaden their horizons! You ll split your time between the office in West London and visiting different workspaces, helping to deliver excellent occupier experiences while supporting smooth operations across the portfolio. Salary up to £37,000 plus excellent benefits including 25 days holiday (plus bank holidays), private healthcare and dental cover, employee profit share scheme and more! What you'll be doing: Act as the main point of contact for occupiers across multiple sites, ensuring a professional, welcoming, and proactive service Manage onboarding, day-to-day queries, tickets, and supplier relationships Deputise for the Regional Manager to maintain service continuity and support operational improvements Conduct viewings and support the lettings process when required Spot upsell, expansion, and retention opportunities and feed these into the wider team Maintain CRM systems, reports, and operational data to support commercial decisions Support portfolio-wide operations and projects to improve service and efficiency What you need: Experience as a Community Manager or in customer-facing, operational roles within flexible workspaces, serviced offices, or hospitality Excited to travel across multiple sites and gain portfolio-level exposure Confident in handling viewings and engaging with occupiers from a commercial / sales perspective Highly organised, personable, and able to manage multiple priorities Strong relationship-building skills with a proactive, can-do mindset If you re ready to take your Community Manager experience beyond a single site and contribute to running a portfolio of spaces, this is the role for you. Apply today!
Business Unit: Premium Business Salary range: £76,000 - £95,000 per annum DOE+ benefits Location: Bristol HUB Contract type: Permanent Our Team Our Strategic Finance team supports commercial, corporate, PLC and private equity backed businesses in our region and across the UK. you will play a leading role in building a strong market presence for the Bank in Bristol which has been identified as a key new location to support our growth ambitions under ownership of Nationwide Group. We believe as a modern mutual business bank we have a different way of supporting the growth of local businesses and the regional economy. What you'll be doing Launching the Virgin Money Business Banking brand to Bristol and Southwest ensuring maximum profile achieved with key stakeholders and target market. Generating new relationships, focussed on Corporate Businesses in Bristol and surrounding area Strong Relationship Management of business portfolio Being accountable for risk and compliance to identify signs of stress and risk with the aim of minimising the Bank's exposure to bad and doubtful debt Acting according to the strategy and growth plan to optimise income and build a targeted portfolio through effective origination and execution of high-quality lending opportunities. Generate local opportunities for specialist team e.g. leverage finance, asset finance. Develop strong relationships with wider team. We see this initial team as being the foundations for building a larger full service team in the future. From the outset the new team will be fully supported by existing colleagues across all segments and specialisms e.g. acquisition finance, associate director and operational support. As the team grows there will be opportunities for Senior Director to develop leadership responsibilities. We need you to have A strong well recognised market profile, regarded as a leading figure within the Bristol Corporate banking sector, with an established reputation among clients and professional advisers. A track record of generating business growth, identifying, structuring. negotiating and delivering new business opportunities. Excellent relationship building and influence skills - ability to engage senior internal and external stakeholders. Experience of originating, structuring and executing lending opportunities of £10million+ including complex corporate transactions with full ownership from origination through credit approval to completion. Skilled in managing all aspects of a deal process from inception to completion - including preparation of detailed and well researched credit papers, leading negotiations with Management Teams, Advisors and Funding Partners, the instruction and review of detailed Due Diligence reports, overseeing of complex legal processes and the management of all aspects of a deal completion process. An established record of delivering fantastic relationship management. A memorable personal approach where you push for better outcomes for all. Highly organised with strong project management abilities, able to prioritise, coordinate across teams and deliver outcome under tight deadlines. Experienced in leading cross functional collaboration and influencing outcomes across different business areas. It's a bonus if you have but not essential Relevant vocational financial services qualification - e.g. Chartered Institute of Bankers, Chartered Accountant etc. Experience of maximising media relations and opportunities, including writing for journals and publications. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Jan 18, 2026
Full time
Business Unit: Premium Business Salary range: £76,000 - £95,000 per annum DOE+ benefits Location: Bristol HUB Contract type: Permanent Our Team Our Strategic Finance team supports commercial, corporate, PLC and private equity backed businesses in our region and across the UK. you will play a leading role in building a strong market presence for the Bank in Bristol which has been identified as a key new location to support our growth ambitions under ownership of Nationwide Group. We believe as a modern mutual business bank we have a different way of supporting the growth of local businesses and the regional economy. What you'll be doing Launching the Virgin Money Business Banking brand to Bristol and Southwest ensuring maximum profile achieved with key stakeholders and target market. Generating new relationships, focussed on Corporate Businesses in Bristol and surrounding area Strong Relationship Management of business portfolio Being accountable for risk and compliance to identify signs of stress and risk with the aim of minimising the Bank's exposure to bad and doubtful debt Acting according to the strategy and growth plan to optimise income and build a targeted portfolio through effective origination and execution of high-quality lending opportunities. Generate local opportunities for specialist team e.g. leverage finance, asset finance. Develop strong relationships with wider team. We see this initial team as being the foundations for building a larger full service team in the future. From the outset the new team will be fully supported by existing colleagues across all segments and specialisms e.g. acquisition finance, associate director and operational support. As the team grows there will be opportunities for Senior Director to develop leadership responsibilities. We need you to have A strong well recognised market profile, regarded as a leading figure within the Bristol Corporate banking sector, with an established reputation among clients and professional advisers. A track record of generating business growth, identifying, structuring. negotiating and delivering new business opportunities. Excellent relationship building and influence skills - ability to engage senior internal and external stakeholders. Experience of originating, structuring and executing lending opportunities of £10million+ including complex corporate transactions with full ownership from origination through credit approval to completion. Skilled in managing all aspects of a deal process from inception to completion - including preparation of detailed and well researched credit papers, leading negotiations with Management Teams, Advisors and Funding Partners, the instruction and review of detailed Due Diligence reports, overseeing of complex legal processes and the management of all aspects of a deal completion process. An established record of delivering fantastic relationship management. A memorable personal approach where you push for better outcomes for all. Highly organised with strong project management abilities, able to prioritise, coordinate across teams and deliver outcome under tight deadlines. Experienced in leading cross functional collaboration and influencing outcomes across different business areas. It's a bonus if you have but not essential Relevant vocational financial services qualification - e.g. Chartered Institute of Bankers, Chartered Accountant etc. Experience of maximising media relations and opportunities, including writing for journals and publications. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group,together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Who we're looking for The Lead Client Group Intelligence Analyst is responsible for developing complex intelligence projects that deliver actionable outcomes for the client group. The role requires combining domain expertise, analytical rigour, and stakeholder engagement to inform decision making and strategic direction across asset management, personal wealth, and private equity. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. What you'll do Project Ownership Owns and manages the full lifecycle of intelligence and analytics projects, from ideation through delivery, with minimal supervision. Defines project scope, sets tasks, establishes priorities, and makes key decisions to ensure project success. Accountable for the delivery of high impact insights to business stakeholders. Strategic Alignment Aligns projects with the broader strategic objectives of the Client Group Insights & AI team and the organisation. Recognises key business drivers and embeds them in project planning and execution. Stakeholder Engagement Proactively engages internal stakeholders (e.g. Product Owners, Relationship Managers, Distribution teams) to understand requirements and influence project direction. Interacts confidently with senior leadership and, where appropriate, external parties such as clients and industry groups. Facilitates communication and manages expectations across all project participants. Backlog and Workflow Management Independently maintains and prioritises a project backlog, breaking down work into clear, actionable tasks. Assigns and tracks task progress within the team, ensuring value and timely delivery. Analytical Rigor Applies advanced analytical techniques to deliver meaningful insight into client behaviours, opportunities, and risks. Oversees and executes research to overcome analytical obstacles. Proposes and implements improvements to Client Group Insights & AI processes, methodologies, and reporting tools. Operational Excellence Produces and maintains high quality documentation for operational continuity and knowledge sharing. Emphasises user experience and business value in analysis and reporting deliverables. Team Leadership and Development Provides mentorship and guidance to other analysts within the team. Champions best practice in analysis, communication, and stakeholder management. Leads "glue work"-managing team dynamics, facilitating collaboration, and helping to resolve blockers. Expertise and Innovation Recognised as an authority in client intelligence across Client Group Insights & AI domains. Keeps abreast of new tools, techniques, and industry developments, bringing relevant innovations into practice. The knowledge, experience and qualifications you need 5+ years' experience developing BI reports in PowerBI, Tableau or similar reporting tools. Experience with Microsoft Fabric software desired. Strong SQL query skills and dealing with complex dimensional models. Experience in finance services industry is not necessary but would be helpful. Experience in python is useful, but not necessary. What you'll be like Demonstrates ownership and accountability for projects and outcomes. Delivers clear, actionable insights that support key business decisions. Influences stakeholders using clear evidence and persuasive communication. Champions a collaborative, supportive working environment. Recognises and proactively manages project risks and challenges. Continuously seeks personal and team development opportunities. We recognise potential, whoever you are. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 980 Job Category Data Posting Date 01/15/2026, 09:00 AM Apply Before 01/23/2026, 06:00 PM Locations 1 London Wall Place, London, EC2Y 5AU, GB
Jan 18, 2026
Full time
Who we're looking for The Lead Client Group Intelligence Analyst is responsible for developing complex intelligence projects that deliver actionable outcomes for the client group. The role requires combining domain expertise, analytical rigour, and stakeholder engagement to inform decision making and strategic direction across asset management, personal wealth, and private equity. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. What you'll do Project Ownership Owns and manages the full lifecycle of intelligence and analytics projects, from ideation through delivery, with minimal supervision. Defines project scope, sets tasks, establishes priorities, and makes key decisions to ensure project success. Accountable for the delivery of high impact insights to business stakeholders. Strategic Alignment Aligns projects with the broader strategic objectives of the Client Group Insights & AI team and the organisation. Recognises key business drivers and embeds them in project planning and execution. Stakeholder Engagement Proactively engages internal stakeholders (e.g. Product Owners, Relationship Managers, Distribution teams) to understand requirements and influence project direction. Interacts confidently with senior leadership and, where appropriate, external parties such as clients and industry groups. Facilitates communication and manages expectations across all project participants. Backlog and Workflow Management Independently maintains and prioritises a project backlog, breaking down work into clear, actionable tasks. Assigns and tracks task progress within the team, ensuring value and timely delivery. Analytical Rigor Applies advanced analytical techniques to deliver meaningful insight into client behaviours, opportunities, and risks. Oversees and executes research to overcome analytical obstacles. Proposes and implements improvements to Client Group Insights & AI processes, methodologies, and reporting tools. Operational Excellence Produces and maintains high quality documentation for operational continuity and knowledge sharing. Emphasises user experience and business value in analysis and reporting deliverables. Team Leadership and Development Provides mentorship and guidance to other analysts within the team. Champions best practice in analysis, communication, and stakeholder management. Leads "glue work"-managing team dynamics, facilitating collaboration, and helping to resolve blockers. Expertise and Innovation Recognised as an authority in client intelligence across Client Group Insights & AI domains. Keeps abreast of new tools, techniques, and industry developments, bringing relevant innovations into practice. The knowledge, experience and qualifications you need 5+ years' experience developing BI reports in PowerBI, Tableau or similar reporting tools. Experience with Microsoft Fabric software desired. Strong SQL query skills and dealing with complex dimensional models. Experience in finance services industry is not necessary but would be helpful. Experience in python is useful, but not necessary. What you'll be like Demonstrates ownership and accountability for projects and outcomes. Delivers clear, actionable insights that support key business decisions. Influences stakeholders using clear evidence and persuasive communication. Champions a collaborative, supportive working environment. Recognises and proactively manages project risks and challenges. Continuously seeks personal and team development opportunities. We recognise potential, whoever you are. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents, and we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Job Info Job Identification 980 Job Category Data Posting Date 01/15/2026, 09:00 AM Apply Before 01/23/2026, 06:00 PM Locations 1 London Wall Place, London, EC2Y 5AU, GB
APPLE TECHNICAL RECRUITMENT (UK) LIMITED
Cambridge, Cambridgeshire
Vacancy Summary Job Title: Senior Bid Manager Job Type: Permanent Job Ref: Location: Cambridgeshire Start Date: ASAP Salary: c£ 85k -£ 90k + car allowance, healthcare, pension, bonus Company & Project: An industry-leading, award-winning Main Contractor is looking to further strengthenits pre-construction team following a period of sustained success and a surging project pipeline click apply for full job details
Jan 18, 2026
Full time
Vacancy Summary Job Title: Senior Bid Manager Job Type: Permanent Job Ref: Location: Cambridgeshire Start Date: ASAP Salary: c£ 85k -£ 90k + car allowance, healthcare, pension, bonus Company & Project: An industry-leading, award-winning Main Contractor is looking to further strengthenits pre-construction team following a period of sustained success and a surging project pipeline click apply for full job details
Customer Service Executive page is loaded Customer Service Executivelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: R9906 Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world's best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: a look at our website here to learn more about Escode: Key Accountabilities: Onboarding Ensure smooth onboarding of new clients by guiding them through the welcome process. Confirm receipt of Welcome Pack and follow up for any missing documentation. Collaborate with internal teams to ensure client setup is complete and accurate in all systems.Account Maintenance & Data Accuracy Maintain and update client account information as requested, collaborating with relevant departments to align with contractual obligations. Conduct regular account reconciliations and prepare summaries reflecting accurate billing and contact data. Coordinate with the Billing team to quickly resolve any missed billing to reduce revenue leakage.Customer Support & Experience Provide timely and professional support via phone and email to new and existing escrow clients. Keep all customer data (contacts, address details, etc.) accurate and up to date. Act as the single point of contact post-sale to ensure seamless query and issue resolution.Customer Retention & Proactive Engagement Engage with customers to support contract renewals and highlight risks to account retention to your manager. Conduct retention calls on termination requests, gather feedback, and recommend service enhancements. Be a customer advocate-log client insights and champion their needs internally.Termination Handling Lead conversations with clients initiating termination, aiming to retain where possible. Update records for bounced emails, researching and adding updated contact information. Accurately track termination reasons and outcomes in SalesforceContract & Billing Oversight Handle contract assignments and name changes. Work closely with Credit Control on outstanding invoices and follow-up actions. Audit client records regularly to maintain data accuracy.Process Improvement & Collaboration Proactively identify process gaps and improvement opportunities; raise them with your Line Manager. Contribute to improving processes by identifying gaps in client service workflows and suggesting improvements. Collaborate with other departments to achieve shared goals and meet key & Development Meet the 48-hour SLA on email responses. Engage with ongoing learning and development resources. Track and demonstrate growth through Personal Development Plans.Escrow Product Knowledge Stay up to date with Escode products and services. Ensure your product knowledge supports excellent customer experiences and confident communication.Mentorship and Support Train and mentor junior team members and new hires, sharing best practices. Provide guidance on managing complex customer interactions and navigating internal systems.Problem-Solving and Escalations Handle escalated customer service issues requiring advanced problem-solving skills. Coordinate with internal departments to resolve complex queries efficiently.Manage Strategic/Key Customers Oversee relationships with strategic/key, high-value customers. Manage complex renewals and support service delivery across long-standing accounts.Account Review and Proactive Client Engagement Conduct in-depth account reviews for high-value clients. Proactively identify upsell or renewal opportunities. Monitor client engagement to pre-empt potential issues or dissatisfaction. Functional and technical skills: Exceptional written and verbal communication skills; able to manage high-stakes and complex client interactions. Demonstrated leadership in customer service, with mentoring or coaching experience. Advanced Salesforce (or CRM) reporting, dashboard usage, and data analysis skills. Strategic thinking with the ability to assess account health, identify retention risks, and recommend improvements. Strong project and time management skills, especially in managing high-value portfolios. Cross-functional collaboration experience (working with Legal, Billing, Sales, etc.). In-depth knowledge of Escrow or SaaS-based services, and how they translate to customer value. Comfortable handling escalations and resolving sensitive client issues. Ability to support operational improvement initiatives and represent the customer voice in internal discussions. Proficient in managing KPIs, SLAs, and contributing to service delivery metrics and reporting. About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf ( . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Jan 18, 2026
Full time
Customer Service Executive page is loaded Customer Service Executivelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: R9906 Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world's best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: a look at our website here to learn more about Escode: Key Accountabilities: Onboarding Ensure smooth onboarding of new clients by guiding them through the welcome process. Confirm receipt of Welcome Pack and follow up for any missing documentation. Collaborate with internal teams to ensure client setup is complete and accurate in all systems.Account Maintenance & Data Accuracy Maintain and update client account information as requested, collaborating with relevant departments to align with contractual obligations. Conduct regular account reconciliations and prepare summaries reflecting accurate billing and contact data. Coordinate with the Billing team to quickly resolve any missed billing to reduce revenue leakage.Customer Support & Experience Provide timely and professional support via phone and email to new and existing escrow clients. Keep all customer data (contacts, address details, etc.) accurate and up to date. Act as the single point of contact post-sale to ensure seamless query and issue resolution.Customer Retention & Proactive Engagement Engage with customers to support contract renewals and highlight risks to account retention to your manager. Conduct retention calls on termination requests, gather feedback, and recommend service enhancements. Be a customer advocate-log client insights and champion their needs internally.Termination Handling Lead conversations with clients initiating termination, aiming to retain where possible. Update records for bounced emails, researching and adding updated contact information. Accurately track termination reasons and outcomes in SalesforceContract & Billing Oversight Handle contract assignments and name changes. Work closely with Credit Control on outstanding invoices and follow-up actions. Audit client records regularly to maintain data accuracy.Process Improvement & Collaboration Proactively identify process gaps and improvement opportunities; raise them with your Line Manager. Contribute to improving processes by identifying gaps in client service workflows and suggesting improvements. Collaborate with other departments to achieve shared goals and meet key & Development Meet the 48-hour SLA on email responses. Engage with ongoing learning and development resources. Track and demonstrate growth through Personal Development Plans.Escrow Product Knowledge Stay up to date with Escode products and services. Ensure your product knowledge supports excellent customer experiences and confident communication.Mentorship and Support Train and mentor junior team members and new hires, sharing best practices. Provide guidance on managing complex customer interactions and navigating internal systems.Problem-Solving and Escalations Handle escalated customer service issues requiring advanced problem-solving skills. Coordinate with internal departments to resolve complex queries efficiently.Manage Strategic/Key Customers Oversee relationships with strategic/key, high-value customers. Manage complex renewals and support service delivery across long-standing accounts.Account Review and Proactive Client Engagement Conduct in-depth account reviews for high-value clients. Proactively identify upsell or renewal opportunities. Monitor client engagement to pre-empt potential issues or dissatisfaction. Functional and technical skills: Exceptional written and verbal communication skills; able to manage high-stakes and complex client interactions. Demonstrated leadership in customer service, with mentoring or coaching experience. Advanced Salesforce (or CRM) reporting, dashboard usage, and data analysis skills. Strategic thinking with the ability to assess account health, identify retention risks, and recommend improvements. Strong project and time management skills, especially in managing high-value portfolios. Cross-functional collaboration experience (working with Legal, Billing, Sales, etc.). In-depth knowledge of Escrow or SaaS-based services, and how they translate to customer value. Comfortable handling escalations and resolving sensitive client issues. Ability to support operational improvement initiatives and represent the customer voice in internal discussions. Proficient in managing KPIs, SLAs, and contributing to service delivery metrics and reporting. About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf ( . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Jackson Hogg Ltd
Newcastle Upon Tyne, Tyne And Wear
Group Marketing Coordinator Contract Length - 12 months Hybrid Working - 4 days on site 1 from home About the Role: A leading housebuilding company is looking for a Group Marketing Co-ordinator to support the Regional Marketing Manager in delivering effective marketing strategies across selected divisions. This role offers the opportunity to take ownership of development marketing from land acquisition to final sale and beyond, working collaboratively with sales teams and external partners. You will play a key role in analysing sales requirements, evaluating marketing campaigns, managing content across property portals, and ensuring the company s brand is consistently represented across all channels. A strong interest in data and analytics is essential, as you will use insights to inform and optimise marketing strategies. Key Responsibilities: Take ownership of development marketing from acquisition to sale. Collaborate with internal sales and marketing teams to identify site-specific marketing opportunities. Track, analyse, and report on the performance of advertising campaigns, suggesting improvements. Maintain and utilise client databases in compliance with GDPR. Manage content and assets on property portals like Rightmove and Zoopla. Ensure accuracy and quality of all published marketing materials. Lead marketing efforts for new developments, including website content, imagery, and virtual tours. Develop and implement direct and email marketing campaigns. Work with PR agencies and partners to enhance brand and product awareness. Keep up to date with industry trends and advertising opportunities. Travel to divisional offices and attend agency meetings as required. Person Specification: Experience: Previous experience in a marketing role. Experience working with data and analytics to drive marketing campaigns. Experience within the property or construction sector is desirable. Qualifications: GCSEs in Maths and English (Grade C/4 or above) or equivalent. Higher Education Qualification (A-Level or equivalent). Marketing qualifications are desirable. Full UK driving licence and access to a vehicle. Skills and Attributes: Strong communication skills (face-to-face, telephone, written). Keen interest in data and analytics with ability to interpret marketing performance. Understanding of both online and offline marketing channels. Ability to manage multiple projects under pressure. Self-motivated, enthusiastic, and flexible with excellent attention to detail. Strong teamwork skills and ability to build relationships with internal and external stakeholders. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and willing to learn internal systems.
Jan 18, 2026
Contractor
Group Marketing Coordinator Contract Length - 12 months Hybrid Working - 4 days on site 1 from home About the Role: A leading housebuilding company is looking for a Group Marketing Co-ordinator to support the Regional Marketing Manager in delivering effective marketing strategies across selected divisions. This role offers the opportunity to take ownership of development marketing from land acquisition to final sale and beyond, working collaboratively with sales teams and external partners. You will play a key role in analysing sales requirements, evaluating marketing campaigns, managing content across property portals, and ensuring the company s brand is consistently represented across all channels. A strong interest in data and analytics is essential, as you will use insights to inform and optimise marketing strategies. Key Responsibilities: Take ownership of development marketing from acquisition to sale. Collaborate with internal sales and marketing teams to identify site-specific marketing opportunities. Track, analyse, and report on the performance of advertising campaigns, suggesting improvements. Maintain and utilise client databases in compliance with GDPR. Manage content and assets on property portals like Rightmove and Zoopla. Ensure accuracy and quality of all published marketing materials. Lead marketing efforts for new developments, including website content, imagery, and virtual tours. Develop and implement direct and email marketing campaigns. Work with PR agencies and partners to enhance brand and product awareness. Keep up to date with industry trends and advertising opportunities. Travel to divisional offices and attend agency meetings as required. Person Specification: Experience: Previous experience in a marketing role. Experience working with data and analytics to drive marketing campaigns. Experience within the property or construction sector is desirable. Qualifications: GCSEs in Maths and English (Grade C/4 or above) or equivalent. Higher Education Qualification (A-Level or equivalent). Marketing qualifications are desirable. Full UK driving licence and access to a vehicle. Skills and Attributes: Strong communication skills (face-to-face, telephone, written). Keen interest in data and analytics with ability to interpret marketing performance. Understanding of both online and offline marketing channels. Ability to manage multiple projects under pressure. Self-motivated, enthusiastic, and flexible with excellent attention to detail. Strong teamwork skills and ability to build relationships with internal and external stakeholders. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and willing to learn internal systems.
ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives. Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses. What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships. The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people. ABOUT THE ROLE The Support and Employment Worker will provide a high quality and responsive mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates to enable them to avoid further offending and to obtain and maintain employment upon release. Our students and graduates will come from multiple prison sites across the London and the South East region, so careful diary management, logistical planning and travel are key components of the role. This is a flexible role, mostly based at HMP Brixton, but will also include travelling between HMP Downview and HMP Send multiple prisons and our Clink Training Café site in Herne Hill, with some working from home and managing a community caseload of graduates who have been released. The Support and Employment Worker will develop action plans with each student in prison to support them in obtaining employment upon release and also in developing independent living skills to work towards their long-term goals and aspirations. DUTIES AND RESPONSIBILITIES As a Support and Employment Worker at The Clink, you are responsible for: • Mentoring, supporting and being the point of contact for students and graduates as they transition from our hospitality and horticulture training programmes in prison and in the community for up to 12 months. • Working with and supporting people in prison and students prior to and after release from prison, or from graduation in our community café, to empower them in finding and maintaining accommodation, employment and a drug-free, offence-free lifestyle. • Building relationships with Clink Chef Trainers, HMPPS Resettlement and Employment Teams, HMPPS Officers and Governing Teams in the prison and all parties invested in the training, support and employment of our learners. • Working with students and graduates to identify their needs and risks, and to identify short and long-term goals. • Motivating and engaging students and graduates and to provide practical and emotional support. • Liaising with employers to secure opportunities for our students and for continuity of employment for graduates upon release. • Supporting people dealing with drug and alcohol problems and to make referrals to other services as required. • Undertaking risk assessments for each student, to recognise changes in risk level and take appropriate action. • Maintaining case records and report on students' progress to external agencies and for our own Clink records on Clink Connect, our CRM system. • Working in partnership with the team to enhance overall delivery of the service. • Maintaining a professional approach that enhances the reputation of the charity. DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE Experience of prisons and/or the criminal justice system. This can be lived experience. Experience of working with a variety of client groups both in custody and in the community, including men, women and 16-25-year-olds. Experience of working with young people in gangs and/or at risk of exploitation and county lines. Experience of working with neurodivergent people and those with disabilities and additional needs. Experience and skill in using a trauma informed approach with vulnerable people who present a risk of harm, including knowledge of mental health issues, drug and alcohol use and offending behaviour. Experience in setting up a strong employer network and using this to support our graduates into employment post-release. Experience referring to other services and using a multi-agency approach. A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears. An understanding of safeguarding issues and PREVENT Duty and the ability to assess risk in consultation with line manager. Some knowledge of the benefits system and ability to deal with housing agencies and landlords Driver with clean licence. IT literate - will need to maintain records about our students on our in-house CRM system and complete assessments for HMPPS. Able to adopt a supportive, confident and motivating approach to the client group. Willing to engage in training and development of your own knowledge and skills. Able to pass a prison security clearance. PERSON SPECIFICATION Confident and resilient personality, with the strength of character to work in complex prison settings and with highly vulnerable people. Perseverence and tenacity a desire to see our students be successful and to advocate strongly on their behalf which often requires a relentless optimism. Highly organised and efficient person - able to juggle multiple responsibilities, manage your own time and schedule, and be a consistent source of support for our beneficiaries. A strong networker - your key responsibility will be to manage stakeholders in the prison, in probation, in other third sector support groups, and with employers to advocate for our students to have the chance of quality employment outcomes. An assertive communicator - you will need to be patient, kind and compassionate and to communicate with our students with sensitivity and clear expectations. REPORTING LINES MANAGEMENT EXPECTATIONS You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with the Operations team in the prisons and related Clink project leads in the community. GENERAL CLINK CHARITY INFORMATION All staff are expected to: Comply with all current legislation Comply with all prison operational policies Comply with The Clink Staff Handbook Undertake such other duties within the scope of the post as may be requested by your Manager Special Requirements: Must be able to pass prison security vetting process to be able to draw keys. Must have a valid driving licence . Benefits: 28 days holiday plus bank holidays Company pension scheme Free meals on duty when based in a restaurant or visiting for business HOW TO APPLY If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell. In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it. Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 6 Feb at 0900. We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion. If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference. Appointment process Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis. Interview If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly. Interview outcome If you are invited to attend an interview . click apply for full job details
Jan 18, 2026
Full time
ABOUT THE CLINK CHARITY The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives. Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses. What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships. The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people. ABOUT THE ROLE The Support and Employment Worker will provide a high quality and responsive mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates to enable them to avoid further offending and to obtain and maintain employment upon release. Our students and graduates will come from multiple prison sites across the London and the South East region, so careful diary management, logistical planning and travel are key components of the role. This is a flexible role, mostly based at HMP Brixton, but will also include travelling between HMP Downview and HMP Send multiple prisons and our Clink Training Café site in Herne Hill, with some working from home and managing a community caseload of graduates who have been released. The Support and Employment Worker will develop action plans with each student in prison to support them in obtaining employment upon release and also in developing independent living skills to work towards their long-term goals and aspirations. DUTIES AND RESPONSIBILITIES As a Support and Employment Worker at The Clink, you are responsible for: • Mentoring, supporting and being the point of contact for students and graduates as they transition from our hospitality and horticulture training programmes in prison and in the community for up to 12 months. • Working with and supporting people in prison and students prior to and after release from prison, or from graduation in our community café, to empower them in finding and maintaining accommodation, employment and a drug-free, offence-free lifestyle. • Building relationships with Clink Chef Trainers, HMPPS Resettlement and Employment Teams, HMPPS Officers and Governing Teams in the prison and all parties invested in the training, support and employment of our learners. • Working with students and graduates to identify their needs and risks, and to identify short and long-term goals. • Motivating and engaging students and graduates and to provide practical and emotional support. • Liaising with employers to secure opportunities for our students and for continuity of employment for graduates upon release. • Supporting people dealing with drug and alcohol problems and to make referrals to other services as required. • Undertaking risk assessments for each student, to recognise changes in risk level and take appropriate action. • Maintaining case records and report on students' progress to external agencies and for our own Clink records on Clink Connect, our CRM system. • Working in partnership with the team to enhance overall delivery of the service. • Maintaining a professional approach that enhances the reputation of the charity. DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE Experience of prisons and/or the criminal justice system. This can be lived experience. Experience of working with a variety of client groups both in custody and in the community, including men, women and 16-25-year-olds. Experience of working with young people in gangs and/or at risk of exploitation and county lines. Experience of working with neurodivergent people and those with disabilities and additional needs. Experience and skill in using a trauma informed approach with vulnerable people who present a risk of harm, including knowledge of mental health issues, drug and alcohol use and offending behaviour. Experience in setting up a strong employer network and using this to support our graduates into employment post-release. Experience referring to other services and using a multi-agency approach. A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears. An understanding of safeguarding issues and PREVENT Duty and the ability to assess risk in consultation with line manager. Some knowledge of the benefits system and ability to deal with housing agencies and landlords Driver with clean licence. IT literate - will need to maintain records about our students on our in-house CRM system and complete assessments for HMPPS. Able to adopt a supportive, confident and motivating approach to the client group. Willing to engage in training and development of your own knowledge and skills. Able to pass a prison security clearance. PERSON SPECIFICATION Confident and resilient personality, with the strength of character to work in complex prison settings and with highly vulnerable people. Perseverence and tenacity a desire to see our students be successful and to advocate strongly on their behalf which often requires a relentless optimism. Highly organised and efficient person - able to juggle multiple responsibilities, manage your own time and schedule, and be a consistent source of support for our beneficiaries. A strong networker - your key responsibility will be to manage stakeholders in the prison, in probation, in other third sector support groups, and with employers to advocate for our students to have the chance of quality employment outcomes. An assertive communicator - you will need to be patient, kind and compassionate and to communicate with our students with sensitivity and clear expectations. REPORTING LINES MANAGEMENT EXPECTATIONS You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with the Operations team in the prisons and related Clink project leads in the community. GENERAL CLINK CHARITY INFORMATION All staff are expected to: Comply with all current legislation Comply with all prison operational policies Comply with The Clink Staff Handbook Undertake such other duties within the scope of the post as may be requested by your Manager Special Requirements: Must be able to pass prison security vetting process to be able to draw keys. Must have a valid driving licence . Benefits: 28 days holiday plus bank holidays Company pension scheme Free meals on duty when based in a restaurant or visiting for business HOW TO APPLY If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell. In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it. Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 6 Feb at 0900. We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion. If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference. Appointment process Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis. Interview If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly. Interview outcome If you are invited to attend an interview . click apply for full job details
Edinburgh International Festival
Edinburgh, Midlothian
A prominent arts festival in Edinburgh is seeking an Editorial Manager to oversee the production of printed materials such as souvenir programmes and freesheets. The role involves managing various tasks including writing, editing, and liaising with external parties to ensure high-quality output. Applicants should have strong project management, editing, and interpersonal skills. The position is temporary and full-time from March to September 2026, with applications closing on January 19, 2026.
Jan 18, 2026
Full time
A prominent arts festival in Edinburgh is seeking an Editorial Manager to oversee the production of printed materials such as souvenir programmes and freesheets. The role involves managing various tasks including writing, editing, and liaising with external parties to ensure high-quality output. Applicants should have strong project management, editing, and interpersonal skills. The position is temporary and full-time from March to September 2026, with applications closing on January 19, 2026.
Babcock Mission Critical Services España SA.
City, Bristol
A leading defense contractor in Bristol is seeking a Project Controls Manager to oversee project controls for defense and aerospace initiatives. Responsibilities include developing integrated project schedules and managing controls governance. Candidates must have project controls experience and proficiency in tools like MSP and Primavera P6. This full-time position offers a competitive salary, hybrid working, and excellent benefits, including a matched contribution pension scheme and development opportunities.
Jan 18, 2026
Full time
A leading defense contractor in Bristol is seeking a Project Controls Manager to oversee project controls for defense and aerospace initiatives. Responsibilities include developing integrated project schedules and managing controls governance. Candidates must have project controls experience and proficiency in tools like MSP and Primavera P6. This full-time position offers a competitive salary, hybrid working, and excellent benefits, including a matched contribution pension scheme and development opportunities.
APPLE TECHNICAL RECRUITMENT (UK) LIMITED
Cambridge, Cambridgeshire
Vacancy Summary Job Title: Design Manager Job Type: Permanent Job Ref: Location: Cambridge Start Date: ASAP Salary: c 70k- 75k basic plus competitive package inc car allowance, pension, bonus etc. Company & Project: Apple Technical Recruitment are working exclusively with an established Main Contractor operating in the Commercial, Mixed-Use and Education sectors across Cambridgeshire and Suffolk who currently growing their Design team with a new Design Manager to work on projects up to c 15m in single value. The business has demonstrated sustained and strategic growth over the past 10 years, positioning itself as an employer of choice with a rewarding culture and a strong track record of investing in employees' personal and professional development. The business holds places on a number of regional frameworks with a secured and growing pipeline of work for 2026 and beyond including c 10m projects in Bury St Edmunds, Mildenhall and Cambridge. Duties & Responsibilities: The successful candidate will take responsibility for technical compliance and design management at procurement stages, and monitoring the on-site Design coordination. A process driven individual, with practical construction knowledge, and a keen eye for detail is an essential skillset for this role. Desirable Experience: Experience as a Design Manager from early planning stages through to project completion. Minimum of 10 years' experience working for a Main Contractor. Knowledge of Construction methodology, Design & Build contracts, Planning legislation, Building Regulations, NHBC warranty requirements. Previous Roles: Technical Manager OR Assistant Design Manager OR Design Manager OR Design Co-ordinator OR Assistant Design & Build Manager. Qualifications & Skills: HNC or Degree in Civil Engineering, Construction Management, or Architecture. Application Process: If you would like more information on this Design Manager position or any other vacancy please email your current CV through to Jess Quinn where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
Jan 18, 2026
Full time
Vacancy Summary Job Title: Design Manager Job Type: Permanent Job Ref: Location: Cambridge Start Date: ASAP Salary: c 70k- 75k basic plus competitive package inc car allowance, pension, bonus etc. Company & Project: Apple Technical Recruitment are working exclusively with an established Main Contractor operating in the Commercial, Mixed-Use and Education sectors across Cambridgeshire and Suffolk who currently growing their Design team with a new Design Manager to work on projects up to c 15m in single value. The business has demonstrated sustained and strategic growth over the past 10 years, positioning itself as an employer of choice with a rewarding culture and a strong track record of investing in employees' personal and professional development. The business holds places on a number of regional frameworks with a secured and growing pipeline of work for 2026 and beyond including c 10m projects in Bury St Edmunds, Mildenhall and Cambridge. Duties & Responsibilities: The successful candidate will take responsibility for technical compliance and design management at procurement stages, and monitoring the on-site Design coordination. A process driven individual, with practical construction knowledge, and a keen eye for detail is an essential skillset for this role. Desirable Experience: Experience as a Design Manager from early planning stages through to project completion. Minimum of 10 years' experience working for a Main Contractor. Knowledge of Construction methodology, Design & Build contracts, Planning legislation, Building Regulations, NHBC warranty requirements. Previous Roles: Technical Manager OR Assistant Design Manager OR Design Manager OR Design Co-ordinator OR Assistant Design & Build Manager. Qualifications & Skills: HNC or Degree in Civil Engineering, Construction Management, or Architecture. Application Process: If you would like more information on this Design Manager position or any other vacancy please email your current CV through to Jess Quinn where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
Head of Operations Application Deadline: 21 January 2026 Department: Cadent Employment Type: Permanent Location: Worsley Description As Head of Operations, you will be responsible for a large team of resources. These resources range from SDMs (Project managers) to site managers along with DLO and LDPs (sub-contractors). You will provide operational leadership - ensuring that the annual work volume is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Satisfaction of customers is measured through a new regulatory measure called CSAT. You will work closely with the client to influence a dramatic improvement in the CSAT measure and show leadership skills to genuinely care about the ratings customers give of Network Plus's services. Collection of Data and a right first time (RFT) measure is critical to ensure that all works that have constructed are captured and digitised with the Client's SLAs. Key Responsibilities Ensure all work within the contract under your control is carried out in full compliance with health, safety, welfare and environmental regulations. Demonstrate proactive leadership behaviours to influence improved CSAT ratings from customers, understand any low performance ratings and share best practice with everyone. Manage the outcome and visit customers where low satisfaction ratings have been given or resolve complex complaints and issues directly with them. Ensure compliance with the client's technical standards and specifications as well as Network Plus standards of service and quality systems. Ensure the health and safety competence of any sub-contractors employed are assessed prior to commencing work. Assess the risk associated with our operations and ensure that the correct site specific method statements and risk assessments are completed and in place for all types of work on the contract. Oversee all resources - labour, materials and plant - ensuring that adequate resource levels are maintained to meet the client's needs. Lead the operational resources deployed on this contract, including sub contractors, and motivate where appropriate. Demand safety and competence, including training requirements, and push for improvement across all teams. Experience and Qualifications Health & Safety qualification an advantage. Relevant qualifications and authorisations. Experience of working in Utilities, specifically Gas. Supervisor Street works qualification. Deep Excavation knowledge and experience. Good verbal communication skills. Good management skills. Financial and commercial awareness. Proficient IT skills, including Microsoft Excel and Word. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Jan 18, 2026
Full time
Head of Operations Application Deadline: 21 January 2026 Department: Cadent Employment Type: Permanent Location: Worsley Description As Head of Operations, you will be responsible for a large team of resources. These resources range from SDMs (Project managers) to site managers along with DLO and LDPs (sub-contractors). You will provide operational leadership - ensuring that the annual work volume is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Satisfaction of customers is measured through a new regulatory measure called CSAT. You will work closely with the client to influence a dramatic improvement in the CSAT measure and show leadership skills to genuinely care about the ratings customers give of Network Plus's services. Collection of Data and a right first time (RFT) measure is critical to ensure that all works that have constructed are captured and digitised with the Client's SLAs. Key Responsibilities Ensure all work within the contract under your control is carried out in full compliance with health, safety, welfare and environmental regulations. Demonstrate proactive leadership behaviours to influence improved CSAT ratings from customers, understand any low performance ratings and share best practice with everyone. Manage the outcome and visit customers where low satisfaction ratings have been given or resolve complex complaints and issues directly with them. Ensure compliance with the client's technical standards and specifications as well as Network Plus standards of service and quality systems. Ensure the health and safety competence of any sub-contractors employed are assessed prior to commencing work. Assess the risk associated with our operations and ensure that the correct site specific method statements and risk assessments are completed and in place for all types of work on the contract. Oversee all resources - labour, materials and plant - ensuring that adequate resource levels are maintained to meet the client's needs. Lead the operational resources deployed on this contract, including sub contractors, and motivate where appropriate. Demand safety and competence, including training requirements, and push for improvement across all teams. Experience and Qualifications Health & Safety qualification an advantage. Relevant qualifications and authorisations. Experience of working in Utilities, specifically Gas. Supervisor Street works qualification. Deep Excavation knowledge and experience. Good verbal communication skills. Good management skills. Financial and commercial awareness. Proficient IT skills, including Microsoft Excel and Word. Full UK Driving Licence. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Innovation Manager Location: Market Drayton (Hybrid) Contract Type: Permanent Working Pattern: Full Time Müller - Made By You At Müller, we're proud to be a business that's driven by purpose and powered by people. We're passionate about creating products that meet real consumer needs and deliver category growth. As an Innovation Manager, you'll play a key role in shaping the future of our brands by leading the development of new ideas from concept to scale-up. Your Role You'll be responsible for delivering innovation across all Müller brands, aligned to strategic priorities and consumer need states. Working cross-functionally, you'll lead projects through our stage gate process, build compelling business cases, and ensure successful handover to brand teams. What You'll Do Lead innovation projects from idea to scale up, prior to a collaborative handover with the brand teams Deliver new Innovation projects across all Müller brands, which are inline to strategic, category and consumer need states. Project manage innovation launches through the stage gate process and internal approval project reviews and gate approval meetings, building strong business cases for new projects Project manage innovation projects from idea to scale up, prior to a collaborative handover with the brand teams Lead and drive cross-functional teams to deliver validated concepts to market. Manage project timelines including a critical path of activities that will be used to drive delivery by cross-functional teams to key milestones Challenge and proactively seek out new consumer needs and opportunities that deliver solutions for consumers Work closely with the Consumer Insights team to validate concepts and provide compelling consumer rationale for innovation projects Work with Procurement, Packaging and Engineering to identify how to make new ideas viable across our Muller and co-man network or source new solutions Monitor consumer trends to help inspire future thinking Line management of a Marketing Graduate, including supporting with personal development What You'll Bring Marketing Experience: Minimum 4 years in marketing (FMCG preferred) including exposure to supporting a business with Innovation launches and concept creation Academic Excellence: Degree-level qualification (2:1 or above) in a relevant subject, or qualified by experience. Leadership: Proven leadership experience-whether in-role or through extracurricular activities. Curious: An open mindset with an interest in the latest trend and new product launches. Analytical Mindset: Strong analytical skills and a passion for data-driven decision-making. Change Maker: Embrace and drive change with energy, displaying the ability to challenge the ways things are done and opportunities to improve. Team Spirit: A true team player-supportive, honest, and passionate about winning together. What You'll Receive In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: Competitive Salary Bonus scheme Private medical healthcare Contributory pension plan Life Assurance Employee Assistance Programme Generous annual leave increasing with service. Flexible benefits programme In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.
Jan 18, 2026
Full time
Innovation Manager Location: Market Drayton (Hybrid) Contract Type: Permanent Working Pattern: Full Time Müller - Made By You At Müller, we're proud to be a business that's driven by purpose and powered by people. We're passionate about creating products that meet real consumer needs and deliver category growth. As an Innovation Manager, you'll play a key role in shaping the future of our brands by leading the development of new ideas from concept to scale-up. Your Role You'll be responsible for delivering innovation across all Müller brands, aligned to strategic priorities and consumer need states. Working cross-functionally, you'll lead projects through our stage gate process, build compelling business cases, and ensure successful handover to brand teams. What You'll Do Lead innovation projects from idea to scale up, prior to a collaborative handover with the brand teams Deliver new Innovation projects across all Müller brands, which are inline to strategic, category and consumer need states. Project manage innovation launches through the stage gate process and internal approval project reviews and gate approval meetings, building strong business cases for new projects Project manage innovation projects from idea to scale up, prior to a collaborative handover with the brand teams Lead and drive cross-functional teams to deliver validated concepts to market. Manage project timelines including a critical path of activities that will be used to drive delivery by cross-functional teams to key milestones Challenge and proactively seek out new consumer needs and opportunities that deliver solutions for consumers Work closely with the Consumer Insights team to validate concepts and provide compelling consumer rationale for innovation projects Work with Procurement, Packaging and Engineering to identify how to make new ideas viable across our Muller and co-man network or source new solutions Monitor consumer trends to help inspire future thinking Line management of a Marketing Graduate, including supporting with personal development What You'll Bring Marketing Experience: Minimum 4 years in marketing (FMCG preferred) including exposure to supporting a business with Innovation launches and concept creation Academic Excellence: Degree-level qualification (2:1 or above) in a relevant subject, or qualified by experience. Leadership: Proven leadership experience-whether in-role or through extracurricular activities. Curious: An open mindset with an interest in the latest trend and new product launches. Analytical Mindset: Strong analytical skills and a passion for data-driven decision-making. Change Maker: Embrace and drive change with energy, displaying the ability to challenge the ways things are done and opportunities to improve. Team Spirit: A true team player-supportive, honest, and passionate about winning together. What You'll Receive In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: Competitive Salary Bonus scheme Private medical healthcare Contributory pension plan Life Assurance Employee Assistance Programme Generous annual leave increasing with service. Flexible benefits programme In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.
Overview: The Talent Set are delighted to partner with our client on a fantastic Community Fundraising Manager role. This position offers an exciting opportunity to develop sustainable supporter engagement strategies and grow income streams within the charity sector, contributing to meaningful social impact. Key Responsibilities: Design and implement innovative community fundraising plans aligned with organisational goals. Cultivate and manage a diverse external supporter network, including individuals, groups, and organisations. Deliver excellent supporter care and stewardship to foster long-term relationships. Analyse data and insights to inform programme growth, identify opportunities, and evaluate performance against targets. Collaborate across teams to develop engaging fundraising materials and campaigns. Monitor KPIs, report on progress, and adjust strategies accordingly to meet income and engagement objectives. Manage supporter journeys, enhancing retention and encouraging repeat giving. Lead on local and regional fundraising activities, including partnership development and targeted outreach. Ensure compliance with organisational policies, GDPR, fundraising regulations, and best practices. Support the recruitment and management of volunteers and facilitate other fundraising initiatives as required. Person Specification: Proven experience in developing and delivering community or regional fundraising programmes. Strong relationship management and stakeholder engagement skills. Analytical mindset with the ability to interpret data for decision-making. Ability to develop and execute effective supporter journeys and communication strategies. Experience working collaboratively across multiple teams and with diverse audiences. Excellent organisational skills with the ability to manage multiple projects efficiently. Knowledge of fundraising regulations and data protection policies. Creative thinker with a track record of innovative programme development. Ability to influence and negotiate at various organisational levels. What s on Offer: Salary: £35,000 Location: Remote Contract: 12-month FTC How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Jan 18, 2026
Full time
Overview: The Talent Set are delighted to partner with our client on a fantastic Community Fundraising Manager role. This position offers an exciting opportunity to develop sustainable supporter engagement strategies and grow income streams within the charity sector, contributing to meaningful social impact. Key Responsibilities: Design and implement innovative community fundraising plans aligned with organisational goals. Cultivate and manage a diverse external supporter network, including individuals, groups, and organisations. Deliver excellent supporter care and stewardship to foster long-term relationships. Analyse data and insights to inform programme growth, identify opportunities, and evaluate performance against targets. Collaborate across teams to develop engaging fundraising materials and campaigns. Monitor KPIs, report on progress, and adjust strategies accordingly to meet income and engagement objectives. Manage supporter journeys, enhancing retention and encouraging repeat giving. Lead on local and regional fundraising activities, including partnership development and targeted outreach. Ensure compliance with organisational policies, GDPR, fundraising regulations, and best practices. Support the recruitment and management of volunteers and facilitate other fundraising initiatives as required. Person Specification: Proven experience in developing and delivering community or regional fundraising programmes. Strong relationship management and stakeholder engagement skills. Analytical mindset with the ability to interpret data for decision-making. Ability to develop and execute effective supporter journeys and communication strategies. Experience working collaboratively across multiple teams and with diverse audiences. Excellent organisational skills with the ability to manage multiple projects efficiently. Knowledge of fundraising regulations and data protection policies. Creative thinker with a track record of innovative programme development. Ability to influence and negotiate at various organisational levels. What s on Offer: Salary: £35,000 Location: Remote Contract: 12-month FTC How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Airports and Airspace Senior Consultant Department: Airport and Airspace Employment Type: Permanent - Full Time Location: Bristol Description Sagentia Aviation, formerly Osprey Consulting Services, is a specialist aviation consultancy providing technical and engineering support to safety critical and highly regulated industries across both civil and military environments. Our Aviation practice team consists of highly skilled and competent subject matter experts with considerable experience in a wide range of civil and military technical and operational aviation backgrounds. We work with government agencies, regulatory authorities, equipment providers, environmental consultancies, and airport and spaceport operators to address complex challenges and solve critical aviation issues. Sagentia Aviation are seeking an experienced Senior Consultant who will join our Airports and Airspace team to play a pivotal role in shaping the future of the UK aviation market by delivering high quality technical and operational support to our current and future clients. In the years ahead, there will be exciting opportunities to assist clients supporting UK airspace modernisation and planning for the integration of new technologies in a compliant, safe, and efficacy manner. While leading or supporting a wide range of aviation projects, you should be passionate about efficiently delivering first class outputs for our clients. You should also be comfortable navigating complex civil and military regulatory requirements, and the provision of sound advice and guidance to clients in line with current and evolving policies and procedures. The ideal candidate will have a consultancy background and a depth of experience in civil and/or military aviation alongside extensive knowledge of the CAA CAP 1616 airspace change process from either a sponsor, consultant, or regulatory perspective. Applicants should have a track record of identifying new business opportunities, maintaining strong client relationships and be capable of supporting or writing high quality proposals matched to a client's specific requirements. Key Responsibilities Manage and deliver a range of complex airports and airspace projects from initial concept to final implementation, working in close collaboration with diverse stakeholders including Air Navigation Service Providers, airports, airlines, and the CAA. Support clients to assess potential opportunities and determine exact requirements. Conduct in depth analysis to provide evidentially based assessments of current and future capabilities when writing reports and completing studies. Provide subject matter expertise and guidance to help deliver client strategic objectives during aerodrome development projects. Conduct feasibility analysis to determine prioritised alternative courses of action. Provide expert support as necessary to enhance operational and business resilience. Facilitate effective communication engagement and consultation, when necessary, with key aviation and non aviation stakeholders. Produce high quality written documentation in support of all project activities. Manage project timelines, budgets, and resources, ensuring high quality, on time and on budget delivery. Stay informed on the latest developments in the airports and airspace market with respect to evolving policy, regulatory requirements, and the application of best practice. Skills, Knowledge and Expertise Required Proven consultancy or managerial experience in an aviation, airport, or airspace related field. Thorough understanding of CAA airspace design regulations and processes. Practical application and knowledge of ICAO Annex 14 aerodrome design requirements. Experience of safeguarding requirements from an airport/regulatory perspective. Expertise or experience in safety case development and assessment. Excellent analytical and problem solving abilities. Strong project management skills with an appropriate qualification, and a track record of delivering to time, cost and quality. Exceptional communication and stakeholder management capabilities. Ability to work both independently and as part of a collaborative team. Desirable A background in air traffic control within either the civil or military environment. Expertise in aviation Safety Management Systems, including Safety Risk Management and Safety Assurance. Experience with data driven safety methodologies. Experience with airspace modelling tools and software. If you are interested in applying for this role, candidates must have: An existing right to live and work in the UK. Either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. To gain SC clearance you will normally need at least 5 years' UK residency. Benefits At Sagentia Aviation, we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including Company Profit Share Scheme, Generous Holiday Allowance with the ability to buy and sell holiday, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts, private healthcare provided by Bupa and more.
Jan 18, 2026
Full time
Airports and Airspace Senior Consultant Department: Airport and Airspace Employment Type: Permanent - Full Time Location: Bristol Description Sagentia Aviation, formerly Osprey Consulting Services, is a specialist aviation consultancy providing technical and engineering support to safety critical and highly regulated industries across both civil and military environments. Our Aviation practice team consists of highly skilled and competent subject matter experts with considerable experience in a wide range of civil and military technical and operational aviation backgrounds. We work with government agencies, regulatory authorities, equipment providers, environmental consultancies, and airport and spaceport operators to address complex challenges and solve critical aviation issues. Sagentia Aviation are seeking an experienced Senior Consultant who will join our Airports and Airspace team to play a pivotal role in shaping the future of the UK aviation market by delivering high quality technical and operational support to our current and future clients. In the years ahead, there will be exciting opportunities to assist clients supporting UK airspace modernisation and planning for the integration of new technologies in a compliant, safe, and efficacy manner. While leading or supporting a wide range of aviation projects, you should be passionate about efficiently delivering first class outputs for our clients. You should also be comfortable navigating complex civil and military regulatory requirements, and the provision of sound advice and guidance to clients in line with current and evolving policies and procedures. The ideal candidate will have a consultancy background and a depth of experience in civil and/or military aviation alongside extensive knowledge of the CAA CAP 1616 airspace change process from either a sponsor, consultant, or regulatory perspective. Applicants should have a track record of identifying new business opportunities, maintaining strong client relationships and be capable of supporting or writing high quality proposals matched to a client's specific requirements. Key Responsibilities Manage and deliver a range of complex airports and airspace projects from initial concept to final implementation, working in close collaboration with diverse stakeholders including Air Navigation Service Providers, airports, airlines, and the CAA. Support clients to assess potential opportunities and determine exact requirements. Conduct in depth analysis to provide evidentially based assessments of current and future capabilities when writing reports and completing studies. Provide subject matter expertise and guidance to help deliver client strategic objectives during aerodrome development projects. Conduct feasibility analysis to determine prioritised alternative courses of action. Provide expert support as necessary to enhance operational and business resilience. Facilitate effective communication engagement and consultation, when necessary, with key aviation and non aviation stakeholders. Produce high quality written documentation in support of all project activities. Manage project timelines, budgets, and resources, ensuring high quality, on time and on budget delivery. Stay informed on the latest developments in the airports and airspace market with respect to evolving policy, regulatory requirements, and the application of best practice. Skills, Knowledge and Expertise Required Proven consultancy or managerial experience in an aviation, airport, or airspace related field. Thorough understanding of CAA airspace design regulations and processes. Practical application and knowledge of ICAO Annex 14 aerodrome design requirements. Experience of safeguarding requirements from an airport/regulatory perspective. Expertise or experience in safety case development and assessment. Excellent analytical and problem solving abilities. Strong project management skills with an appropriate qualification, and a track record of delivering to time, cost and quality. Exceptional communication and stakeholder management capabilities. Ability to work both independently and as part of a collaborative team. Desirable A background in air traffic control within either the civil or military environment. Expertise in aviation Safety Management Systems, including Safety Risk Management and Safety Assurance. Experience with data driven safety methodologies. Experience with airspace modelling tools and software. If you are interested in applying for this role, candidates must have: An existing right to live and work in the UK. Either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. To gain SC clearance you will normally need at least 5 years' UK residency. Benefits At Sagentia Aviation, we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including Company Profit Share Scheme, Generous Holiday Allowance with the ability to buy and sell holiday, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts, private healthcare provided by Bupa and more.
The successful candidate will undertake the successful delivery of the National Lottery Heritage Fund project, the Community Development Officer will work closely with the Project Manager, Conservation Officer and the Woodland Trust Northern Ireland Team in order to achieve this. The Community Development Officer will report to the Project Manager. The Role: • To have diversity and inclusion at the heart of engagement at Mourne Park, to learn from new audiences and be informing the project team of improvements to activities across the project as a whole. • To achieve the targets agreed with the Project Manager, based on targets set within the project programme of works. • To develop and deliver a volunteer programme that will engage communities in practical biodiversity and environmental projects and programmes of work. • To develop and deliver an extensive training programme in heritage and conservation skills for volunteers and public events. • To develop and deliver a community engagement programme which will engage local people in the history of Mourne Park, biodiversity and environmental practical programmes of work. • To resource, develop and deliver a calendar of environmental events/activities to promote heritage and biodiversity within Mourne Park through developing close working arrangements with other relevant bodies. • To work with all relevant stakeholders to develop appropriate programmes and activities, including youth groups, school and other educators in building heritage and biodiversity awareness and participation. • To ensure that all programmes and activities are compliant with child welfare and safety practices. To undertake site specific Risk Assessments for all activities/events to ensure compliance in line with Health & Safety practices. • To actively engage partners, interested organisations and local people to secure consensus, community ownership and involvement in the delivery of the project. • Carry out data collection, surveys, research, appraisals and information gathering, producing monitoring reports as required. • To assist the Project Manager to compile reports and claims and supporting the Conservation Officer with practical activities (recording, conservation works etc.) as required. The Candidate: • You ll have experience Delivering projects. Along with extensive experience of complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget • You ll be experienced in In Environmental Education (especially woodlands and rivers), including experience of volunteer and community engagement. • You will have experience developing and delivering training programmes (preferably including accredited training through a recognised body) directly and/or through procured providers in environmental or countryside skills • You will have experience working with, developing and managing land management and owning partners. • You will have previous experience in roles involving public facing communications, including for example, public consultation, media work, lobbying and event management. • You ll be experienced in delivering community led projects and activity plans (Heritage Fund or other) and the creation and management of volunteer groups e.g. Friends of Groups • You will be qualified to HND/Degree level in environmental/heritage related, community development, volunteer management and project delivery or related field is desirable. • A full driving licence and ability to undertake travel across a wide area. Overnight stays may be required. • Successful candidates will be subject to Right to work check, standard reference check/enhanced reference check. As well as an enhanced DBS check. Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: • Enhanced Employer Pension • Life Assurance • Flexible & Hybrid Working Options • Generous Annual Leave • Enhanced Parental Pay • Employee Assistance Programme About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats. Commitment to Diversity & Inclusion : To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Acceptable Use Policy - Artificial Intelligence (AI) We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. First Stage Interviews will be held via Microsoft Teams w/c 23/2/36
Jan 18, 2026
Full time
The successful candidate will undertake the successful delivery of the National Lottery Heritage Fund project, the Community Development Officer will work closely with the Project Manager, Conservation Officer and the Woodland Trust Northern Ireland Team in order to achieve this. The Community Development Officer will report to the Project Manager. The Role: • To have diversity and inclusion at the heart of engagement at Mourne Park, to learn from new audiences and be informing the project team of improvements to activities across the project as a whole. • To achieve the targets agreed with the Project Manager, based on targets set within the project programme of works. • To develop and deliver a volunteer programme that will engage communities in practical biodiversity and environmental projects and programmes of work. • To develop and deliver an extensive training programme in heritage and conservation skills for volunteers and public events. • To develop and deliver a community engagement programme which will engage local people in the history of Mourne Park, biodiversity and environmental practical programmes of work. • To resource, develop and deliver a calendar of environmental events/activities to promote heritage and biodiversity within Mourne Park through developing close working arrangements with other relevant bodies. • To work with all relevant stakeholders to develop appropriate programmes and activities, including youth groups, school and other educators in building heritage and biodiversity awareness and participation. • To ensure that all programmes and activities are compliant with child welfare and safety practices. To undertake site specific Risk Assessments for all activities/events to ensure compliance in line with Health & Safety practices. • To actively engage partners, interested organisations and local people to secure consensus, community ownership and involvement in the delivery of the project. • Carry out data collection, surveys, research, appraisals and information gathering, producing monitoring reports as required. • To assist the Project Manager to compile reports and claims and supporting the Conservation Officer with practical activities (recording, conservation works etc.) as required. The Candidate: • You ll have experience Delivering projects. Along with extensive experience of complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget • You ll be experienced in In Environmental Education (especially woodlands and rivers), including experience of volunteer and community engagement. • You will have experience developing and delivering training programmes (preferably including accredited training through a recognised body) directly and/or through procured providers in environmental or countryside skills • You will have experience working with, developing and managing land management and owning partners. • You will have previous experience in roles involving public facing communications, including for example, public consultation, media work, lobbying and event management. • You ll be experienced in delivering community led projects and activity plans (Heritage Fund or other) and the creation and management of volunteer groups e.g. Friends of Groups • You will be qualified to HND/Degree level in environmental/heritage related, community development, volunteer management and project delivery or related field is desirable. • A full driving licence and ability to undertake travel across a wide area. Overnight stays may be required. • Successful candidates will be subject to Right to work check, standard reference check/enhanced reference check. As well as an enhanced DBS check. Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: • Enhanced Employer Pension • Life Assurance • Flexible & Hybrid Working Options • Generous Annual Leave • Enhanced Parental Pay • Employee Assistance Programme About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats. Commitment to Diversity & Inclusion : To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Acceptable Use Policy - Artificial Intelligence (AI) We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. First Stage Interviews will be held via Microsoft Teams w/c 23/2/36
We are working with a terrific design agency that do beautiful world-wide events, whereby they are a team of Producers, Production Managers, Graphic Designers, and of course 3D Designers that design the spaces that they build! Working in C4D and Vectorworks, you'll at least have decent proficiency in this software and be looking to take a step up from your previous role, whereby they want committed full-timers who have good experience of taking concepts through to completion in recent times. They are a dynamic team who are diverse in their makeup, and you'll be involved in projects in Cannes, Berlin, across the United States and of course London! Do apply with CV and portfolio to be considered to
Jan 18, 2026
Full time
We are working with a terrific design agency that do beautiful world-wide events, whereby they are a team of Producers, Production Managers, Graphic Designers, and of course 3D Designers that design the spaces that they build! Working in C4D and Vectorworks, you'll at least have decent proficiency in this software and be looking to take a step up from your previous role, whereby they want committed full-timers who have good experience of taking concepts through to completion in recent times. They are a dynamic team who are diverse in their makeup, and you'll be involved in projects in Cannes, Berlin, across the United States and of course London! Do apply with CV and portfolio to be considered to
Job Title: Governance, Risk and Compliance Security Officer Governance, Risk & Compliance Security Officer - What you'll be doing: Assisting with the management of Security Aspects Letters, liaising with Programme/Project teams and Key stakeholders including ISAC (Industry Security Assurance Centre) and Contracting Authorities Help identify and address gaps in security measures in line with BAES and government security strategy Assisting the Vetting Team by advising and reviewing vetting on BPSS cases and advising on NSV clearance questions Providing physical and operational security advice to project teams to ensure that security requirements are appropriately captured Deputise for the FSC Security Controller - standing in for the FSC Security Controller when required Your skills and experiences: Experience in security management , law enforcement or the armed forces , with a strong understanding of security principles and practices Attention to detail and a keen eye for identifying and mitigating security risks Excellent communication and interpersonal skills to interact with individuals at all levels within the organisation Ability to handle sensitive and confidential information with discretion and integrity to GovS007 standards Excellent stakeholder engagement, with the ability to lead and motivate a diverse security team In-depth knowledge of GovS007, Facilities Security Clearance (FSC), security technologies, incident management , access control systems (ACS) and CCTV surveillance, or a willingness to learn As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Site Security Team: Working in a small and dynamic team, no 2 days are the same. The Governance, Risk & Compliance Security Officer is accountable to the Security Manager for all security matters within the ES UK business. They may be tasked with any other reasonable duties by the Security Manager , Security Lead , Head of Site Services, or the Site Executive. BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 28th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 18, 2026
Full time
Job Title: Governance, Risk and Compliance Security Officer Governance, Risk & Compliance Security Officer - What you'll be doing: Assisting with the management of Security Aspects Letters, liaising with Programme/Project teams and Key stakeholders including ISAC (Industry Security Assurance Centre) and Contracting Authorities Help identify and address gaps in security measures in line with BAES and government security strategy Assisting the Vetting Team by advising and reviewing vetting on BPSS cases and advising on NSV clearance questions Providing physical and operational security advice to project teams to ensure that security requirements are appropriately captured Deputise for the FSC Security Controller - standing in for the FSC Security Controller when required Your skills and experiences: Experience in security management , law enforcement or the armed forces , with a strong understanding of security principles and practices Attention to detail and a keen eye for identifying and mitigating security risks Excellent communication and interpersonal skills to interact with individuals at all levels within the organisation Ability to handle sensitive and confidential information with discretion and integrity to GovS007 standards Excellent stakeholder engagement, with the ability to lead and motivate a diverse security team In-depth knowledge of GovS007, Facilities Security Clearance (FSC), security technologies, incident management , access control systems (ACS) and CCTV surveillance, or a willingness to learn As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Site Security Team: Working in a small and dynamic team, no 2 days are the same. The Governance, Risk & Compliance Security Officer is accountable to the Security Manager for all security matters within the ES UK business. They may be tasked with any other reasonable duties by the Security Manager , Security Lead , Head of Site Services, or the Site Executive. BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 28th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Project Manager Circa 70,000 + car allowance + benefits (Up to 20% bonus, private medical, life assurance etc) 3 days per week in Camden, London Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. This is an exciting new role accountable for overseeing and driving the successful execution of IT transformation and change projects from initiation to completion - ensuring governance, integration, and successful adoption of this technology-driven business transformation. The role will work with multi-site operations within a retail environment on a variety of projects throughout the supply chain and customer facing innovations. The right person will have proven experience in the following areas: Creation of project vision and requirements management Project planning and planning documentation within the organisations project management framework Managing implementation and performance of overall projects into complex, multisite operations Project risks and issue management Project reporting and review, tracking business benefits & outcomes Stakeholder engagement As well as, ideally, extensive experience in retail / hospitality If this is, you apply today. This is an exciting time to join this organisation and deliver widescale transformation for the business.
Jan 18, 2026
Full time
Project Manager Circa 70,000 + car allowance + benefits (Up to 20% bonus, private medical, life assurance etc) 3 days per week in Camden, London Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. This is an exciting new role accountable for overseeing and driving the successful execution of IT transformation and change projects from initiation to completion - ensuring governance, integration, and successful adoption of this technology-driven business transformation. The role will work with multi-site operations within a retail environment on a variety of projects throughout the supply chain and customer facing innovations. The right person will have proven experience in the following areas: Creation of project vision and requirements management Project planning and planning documentation within the organisations project management framework Managing implementation and performance of overall projects into complex, multisite operations Project risks and issue management Project reporting and review, tracking business benefits & outcomes Stakeholder engagement As well as, ideally, extensive experience in retail / hospitality If this is, you apply today. This is an exciting time to join this organisation and deliver widescale transformation for the business.
Description As a Site Manager, you will manage the Operational Teams in the successful delivery of the ENW Excavate and Lay contract in the North West. The Site Manager will provide supervision to those teams under their jurisdiction, from project handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives: HSEQ performance, progra click apply for full job details
Jan 18, 2026
Full time
Description As a Site Manager, you will manage the Operational Teams in the successful delivery of the ENW Excavate and Lay contract in the North West. The Site Manager will provide supervision to those teams under their jurisdiction, from project handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives: HSEQ performance, progra click apply for full job details
Project Director HVDC UK - EPC power projects Do you thrive in multicultural, international, and complex environments managing multi-million-dollar projects? Are you an experienced leader with a passion for delivering cutting-edge technology solutions in the power sector? We are looking for a Project Director for our HVDC global product group to spearhead the execution and timely delivery of largescale power transmission and distribution projects. This role offers you the chance to be at the forefront of advanced electrical transmission technology and build your career with a global leader in the power industry. As a key member of our team, you will inspire and guide a high-performing global team of professionals, ensuring safety, quality, and project success. Join us and make a significant impact on the future of power delivery! How you'll make an impact Lead the execution of multi-million-dollar EPC mega-projects, ensuring on-time and on budget completion. Provide strong, supportive leadership for a large global and diverse team, including project managers and other specialists. Foster a culture of safety, prioritizing health and quality throughout the project lifecycle. Proactively manage change, assess risks and opportunities, and implement effective mitigation strategies. Take full ownership of project P&L, leading budget planning and execution. Build strong relationships, effectively communicate and collaborate with diverse stakeholders, including clients, subcontractors, and business partners. Your Background Bachelor's or Master of Science degree, preferably in Electrical, Mechanical or Civil Engineering Excellent fluency in written and spoken English. Proven track record of delivering large-scale EPC/turnkey projects in power, energy, industrial, infrastructure or oil & gas sectors. Experience in power generation, transmission & distribution, or power conversion (HVDC, substations, etc.) is a plus. Strong communication skills, effectively managing client relationships and subcontractor interactions. Understand risk assessments, method statements, and project methodologies (PMP/PMI certification a plus). Possess the ability to analyze complex contracts and navigate local project regulations. Stress-resilience and demonstrated flexibility, creativity, and ability to adapt to unforeseen situations. What we offer Competitive compensation and benefits package. Fantastic career opportunities across Hitachi group globally. Various trainings and education programs supporting employee professional development. Location Remote - England, United Kingdom; Vaesteras, Vastmanland County, Sweden Job type Full time Experience Executive Job function Project Program Management Contract Regular Publication date 2026-01-16 Reference number R About Hitachi Energy Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Jan 18, 2026
Full time
Project Director HVDC UK - EPC power projects Do you thrive in multicultural, international, and complex environments managing multi-million-dollar projects? Are you an experienced leader with a passion for delivering cutting-edge technology solutions in the power sector? We are looking for a Project Director for our HVDC global product group to spearhead the execution and timely delivery of largescale power transmission and distribution projects. This role offers you the chance to be at the forefront of advanced electrical transmission technology and build your career with a global leader in the power industry. As a key member of our team, you will inspire and guide a high-performing global team of professionals, ensuring safety, quality, and project success. Join us and make a significant impact on the future of power delivery! How you'll make an impact Lead the execution of multi-million-dollar EPC mega-projects, ensuring on-time and on budget completion. Provide strong, supportive leadership for a large global and diverse team, including project managers and other specialists. Foster a culture of safety, prioritizing health and quality throughout the project lifecycle. Proactively manage change, assess risks and opportunities, and implement effective mitigation strategies. Take full ownership of project P&L, leading budget planning and execution. Build strong relationships, effectively communicate and collaborate with diverse stakeholders, including clients, subcontractors, and business partners. Your Background Bachelor's or Master of Science degree, preferably in Electrical, Mechanical or Civil Engineering Excellent fluency in written and spoken English. Proven track record of delivering large-scale EPC/turnkey projects in power, energy, industrial, infrastructure or oil & gas sectors. Experience in power generation, transmission & distribution, or power conversion (HVDC, substations, etc.) is a plus. Strong communication skills, effectively managing client relationships and subcontractor interactions. Understand risk assessments, method statements, and project methodologies (PMP/PMI certification a plus). Possess the ability to analyze complex contracts and navigate local project regulations. Stress-resilience and demonstrated flexibility, creativity, and ability to adapt to unforeseen situations. What we offer Competitive compensation and benefits package. Fantastic career opportunities across Hitachi group globally. Various trainings and education programs supporting employee professional development. Location Remote - England, United Kingdom; Vaesteras, Vastmanland County, Sweden Job type Full time Experience Executive Job function Project Program Management Contract Regular Publication date 2026-01-16 Reference number R About Hitachi Energy Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
