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Admissions Officer
Galileo Global Education
Salary: Up to £34K (depending on skills and experience) Grade: E Contract type: Full-time, Permanent Vacancy Reference: 25/28 Please provide a current CV along with a cover letter/statement outlining why you are suitable for the role (referencing your skills and experience against the person specification in the Job Description). Candidates who do not provide a full application (including cover letter/statement) may not be considered. We are seeking an Admissions Officer to join our busy Recruitment and Admissions department. Admissions is on the frontline of the business and the team perform a key role in recruiting high quality students from around the globe. You will be responsible for the initial assessment of a student's suitability and will work closely with the Recruitment and Sales team to counsel students and agents through the enrolment process and keep a close eye on recruitment targets. You will attend to every detail of applications and will apply critical judgement to make the right decisions about who to admit to programmes. To be successful, you will be a team player with an interest in working with multicultural students. You will have initiative and can manage your own workload with a high degree of accuracy. Personalised education is what we do, and we believe that every student is unique and exceptional, so you'll also be customer focused with great communication skills and a strong interest in the student journey. Whilst we offer flexible working across the University, you will be required to work on-campus at least 2 days per week, and you may be asked to work outside of your normal working hours during busy periods. Interviews will likely be held w/c 21st July. About us Regent's University London is a private university right in the heart of Royal Regent's Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student's talents, potential, and aspirations. Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages. We are a small, friendly and supportive University offering great benefits for our staff including: 30 days annual leave plus bank holidays and additional discretionary closure days over Christmas Beautiful campus in the heart of Regent's Park, a short walk from Baker Street station A range of great facilities on our stunning campus including free tea and coffee, flexible working spaces and free use of the campus tennis court and sport pitch Membership of a group personal pension scheme with a 7% minimum contribution by the University, withup to 10% contribution by the University Loans of up to £10,000, to include covering daily travel costs, rental deposits and bicycles Benenden medical cover - allowing access to medical services where there is delay in receiving NHS treatment Employee discount service £6 a day allowance to spend in University catering outlets (when onsite) Blended (hybrid) and flexible working supported across the University, depending on the requirements of the role
Jul 06, 2025
Full time
Salary: Up to £34K (depending on skills and experience) Grade: E Contract type: Full-time, Permanent Vacancy Reference: 25/28 Please provide a current CV along with a cover letter/statement outlining why you are suitable for the role (referencing your skills and experience against the person specification in the Job Description). Candidates who do not provide a full application (including cover letter/statement) may not be considered. We are seeking an Admissions Officer to join our busy Recruitment and Admissions department. Admissions is on the frontline of the business and the team perform a key role in recruiting high quality students from around the globe. You will be responsible for the initial assessment of a student's suitability and will work closely with the Recruitment and Sales team to counsel students and agents through the enrolment process and keep a close eye on recruitment targets. You will attend to every detail of applications and will apply critical judgement to make the right decisions about who to admit to programmes. To be successful, you will be a team player with an interest in working with multicultural students. You will have initiative and can manage your own workload with a high degree of accuracy. Personalised education is what we do, and we believe that every student is unique and exceptional, so you'll also be customer focused with great communication skills and a strong interest in the student journey. Whilst we offer flexible working across the University, you will be required to work on-campus at least 2 days per week, and you may be asked to work outside of your normal working hours during busy periods. Interviews will likely be held w/c 21st July. About us Regent's University London is a private university right in the heart of Royal Regent's Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student's talents, potential, and aspirations. Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages. We are a small, friendly and supportive University offering great benefits for our staff including: 30 days annual leave plus bank holidays and additional discretionary closure days over Christmas Beautiful campus in the heart of Regent's Park, a short walk from Baker Street station A range of great facilities on our stunning campus including free tea and coffee, flexible working spaces and free use of the campus tennis court and sport pitch Membership of a group personal pension scheme with a 7% minimum contribution by the University, withup to 10% contribution by the University Loans of up to £10,000, to include covering daily travel costs, rental deposits and bicycles Benenden medical cover - allowing access to medical services where there is delay in receiving NHS treatment Employee discount service £6 a day allowance to spend in University catering outlets (when onsite) Blended (hybrid) and flexible working supported across the University, depending on the requirements of the role
Hays
MRICS Senior Surveyor Rural Estate Management
Hays Richmond, Yorkshire
Senior Surveyor, rural estate management, North Yorkshire Consultancy, permanent position, competitive package Your new company Your new company is a multi-disciplinary professional services firm covering the North of England. They are Chartered Surveyors, Farm Business Consultants, Planning and Development Professionals, Valuers, Environmental Specialists and Estate Agents who provide a full range of services for their rural client base. Your new role Your new company requires a rural practice chartered surveyor to join our Alnwick office. In this role, you will be covering a wide variety of work and projects. You will deliver excellent customer service primarily for established and important clients and look to work with a diverse portfolio of clientele across the region. • Provide rural professional advice to clients on a range of matters including landlord and tenants, valuations, diversification and development projects, ecosystem services, sales and lettings, energy and other emerging opportunities. • Work as part of a growing team to ensure excellent client service and complement the skills and experience of the team. • Support efforts to build and enhance the Company's public profile, including attending events, speaking engagements, and working alongside our farm consultants to add value to the advice we provide to our clients. • Liaise with clients and develop client relationships. What you'll need to succeed • Degree level/ RICS accredited. • Demonstrable experience (in excess of 5 years) of multidisciplinary rural land management across a wide client base. • Environmental or forestry experience would be beneficial. • Knowledge and experience of property acquisitions, disposals and landlords and tenant matters. • Good interpersonal skills and ability to communicate effectively, both orally and in writing, with colleagues and clients. • Good general knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, Outlook, SharePoint, Planner, OneDrive, and Advanced Excel skills would be an advantage. • Ability to act on your own initiative whilst also working with company processes and procedures. • High attention to detail. • Ability to remain calm under pressure. What you'll get in return • Competitive salary • Auto-enrolment pension scheme • Sick pay. • 25 days holiday plus statutory bank holidays. • Birthday leave. • Health insurance. • Electric car scheme. • Enhanced parental leave. • Wellbeing activities. • Employee referral scheme. • Company charity events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jul 06, 2025
Full time
Senior Surveyor, rural estate management, North Yorkshire Consultancy, permanent position, competitive package Your new company Your new company is a multi-disciplinary professional services firm covering the North of England. They are Chartered Surveyors, Farm Business Consultants, Planning and Development Professionals, Valuers, Environmental Specialists and Estate Agents who provide a full range of services for their rural client base. Your new role Your new company requires a rural practice chartered surveyor to join our Alnwick office. In this role, you will be covering a wide variety of work and projects. You will deliver excellent customer service primarily for established and important clients and look to work with a diverse portfolio of clientele across the region. • Provide rural professional advice to clients on a range of matters including landlord and tenants, valuations, diversification and development projects, ecosystem services, sales and lettings, energy and other emerging opportunities. • Work as part of a growing team to ensure excellent client service and complement the skills and experience of the team. • Support efforts to build and enhance the Company's public profile, including attending events, speaking engagements, and working alongside our farm consultants to add value to the advice we provide to our clients. • Liaise with clients and develop client relationships. What you'll need to succeed • Degree level/ RICS accredited. • Demonstrable experience (in excess of 5 years) of multidisciplinary rural land management across a wide client base. • Environmental or forestry experience would be beneficial. • Knowledge and experience of property acquisitions, disposals and landlords and tenant matters. • Good interpersonal skills and ability to communicate effectively, both orally and in writing, with colleagues and clients. • Good general knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, Outlook, SharePoint, Planner, OneDrive, and Advanced Excel skills would be an advantage. • Ability to act on your own initiative whilst also working with company processes and procedures. • High attention to detail. • Ability to remain calm under pressure. What you'll get in return • Competitive salary • Auto-enrolment pension scheme • Sick pay. • 25 days holiday plus statutory bank holidays. • Birthday leave. • Health insurance. • Electric car scheme. • Enhanced parental leave. • Wellbeing activities. • Employee referral scheme. • Company charity events. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Product Manager, Agent Development
Sierra
About us At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. What you'll do Build Enterprise-grade AI Agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with Customers : In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap : Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. What you'll bring 5-7+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Degree in a technical or related field, or equivalent professional experience. Even better AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees in the United States: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits 401(k) Plan with Sierra match Parental Leave Fertility and Family Building Benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Jul 05, 2025
Full time
About us At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. What you'll do Build Enterprise-grade AI Agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with Customers : In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap : Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. What you'll bring 5-7+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Degree in a technical or related field, or equivalent professional experience. Even better AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees in the United States: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits 401(k) Plan with Sierra match Parental Leave Fertility and Family Building Benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Breaking News UK & Global Watch Team Leader London, GBR Posted yesterday
Bloomberg L.P.
Bloomberg News is looking for a passionate journalist to lead a team that owns the first fifteen minutes of news from the UK and abroad. The team's remit crosses UK earnings and corporate transactions, but it's also trade wars, bankruptcies, natural disasters, Elon Musk, and everything overnight from Sydney to Singapore to New York. From the front lines, alongside your team members, you will make bold split-second decisions on coverage whether it breaks on social media, regulatory wires, websites or TV. Given the team's mandate to cover global surprise news in the European day, you'll need to have strong global news judgment. You'll need to know the biggest current news out of Asia and the Americas, and you'll need to be up to date on global geo-political conflicts. Beyond that, you'll need to know who to alert when something big breaks. In order to be successful in this role, you'll need to be someone who understands the importance of building and maintaining positive relationships across the global newsroom. You know how to communicate clearly and effectively, while also keeping your cool in stressful moments. Leading by example, you'll draw up solid plans for scheduled events, while also thriving on competitively covering the unexpected news and identifying trends. You should be an agent for change who thinks outside the box to meet evolving client demands. Last but not least, you embrace the challenges of managing people, and you do it thoughtfully and patiently. You get great satisfaction from helping people build their careers at Bloomberg, and you're constantly looking for opportunities for your team to learn and grow as journalists. We'll trust you to: Maintain a positive team culture Be vocal and communicative: Breaking News TLs should not be quiet Accelerate the evolution of our coverage through the adoption of new technologies and formats Identify future leaders and foster their development Bring new ideas to the table Be flexible. The news expects us to be so! You'll need to have: Proven experience in a real-time news environment, including editing stories and sending headlines Fluency in English. Additional language skills are a plus A sharp focus on the needs of the real-time client Robust knowledge of social media and how news breaks on various platforms If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Jul 05, 2025
Full time
Bloomberg News is looking for a passionate journalist to lead a team that owns the first fifteen minutes of news from the UK and abroad. The team's remit crosses UK earnings and corporate transactions, but it's also trade wars, bankruptcies, natural disasters, Elon Musk, and everything overnight from Sydney to Singapore to New York. From the front lines, alongside your team members, you will make bold split-second decisions on coverage whether it breaks on social media, regulatory wires, websites or TV. Given the team's mandate to cover global surprise news in the European day, you'll need to have strong global news judgment. You'll need to know the biggest current news out of Asia and the Americas, and you'll need to be up to date on global geo-political conflicts. Beyond that, you'll need to know who to alert when something big breaks. In order to be successful in this role, you'll need to be someone who understands the importance of building and maintaining positive relationships across the global newsroom. You know how to communicate clearly and effectively, while also keeping your cool in stressful moments. Leading by example, you'll draw up solid plans for scheduled events, while also thriving on competitively covering the unexpected news and identifying trends. You should be an agent for change who thinks outside the box to meet evolving client demands. Last but not least, you embrace the challenges of managing people, and you do it thoughtfully and patiently. You get great satisfaction from helping people build their careers at Bloomberg, and you're constantly looking for opportunities for your team to learn and grow as journalists. We'll trust you to: Maintain a positive team culture Be vocal and communicative: Breaking News TLs should not be quiet Accelerate the evolution of our coverage through the adoption of new technologies and formats Identify future leaders and foster their development Bring new ideas to the table Be flexible. The news expects us to be so! You'll need to have: Proven experience in a real-time news environment, including editing stories and sending headlines Fluency in English. Additional language skills are a plus A sharp focus on the needs of the real-time client Robust knowledge of social media and how news breaks on various platforms If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Conrad Consulting Ltd
Project Consult Consultant
Conrad Consulting Ltd City, London
Salary: 45,000 - 55,000 Location: London Sectors: Commercial, Residential, Retail A growing consultancy is seeking a Project-level Cost Consultant to join its London office. This is an ideal opportunity for an ambitious graduate or early-career quantity surveyor looking to build their experience on a variety of asset types across the commercial, residential, and retail sectors. You will work alongside experienced cost professionals on a diverse project portfolio, gaining direct client exposure and contributing to both cost planning and project delivery. This position offers full APC support and a clear pathway to chartership. Key Responsibilities: Assist in cost planning, tendering, procurement, and contract administration Support senior colleagues in project delivery across various sectors Attend client meetings and help produce reports and cost estimates Contribute to due diligence and feasibility assessments Build relationships with external stakeholders including agents and solicitors What We're Looking For: Degree in Quantity Surveying or similar construction-related field Working toward or enrolled on the APC pathway Some consultancy or construction experience (e.g., placement, graduate role) Strong communication and numeracy skills Eagerness to learn, develop, and gain chartership Competitive Benefits Package , including: Hybrid working with tech support (iPhone & laptop) Enhanced parental leave and private pension Private healthcare (after 3 months) Tax-free Employee Ownership Trust bonus (after 12 months) Car allowance (post-chartership) 25+ days holiday with long service and buy-back options Structured APC support, paid professional fees, and CPD investment Perkbox rewards, regular socials, and staff away days
Jul 05, 2025
Full time
Salary: 45,000 - 55,000 Location: London Sectors: Commercial, Residential, Retail A growing consultancy is seeking a Project-level Cost Consultant to join its London office. This is an ideal opportunity for an ambitious graduate or early-career quantity surveyor looking to build their experience on a variety of asset types across the commercial, residential, and retail sectors. You will work alongside experienced cost professionals on a diverse project portfolio, gaining direct client exposure and contributing to both cost planning and project delivery. This position offers full APC support and a clear pathway to chartership. Key Responsibilities: Assist in cost planning, tendering, procurement, and contract administration Support senior colleagues in project delivery across various sectors Attend client meetings and help produce reports and cost estimates Contribute to due diligence and feasibility assessments Build relationships with external stakeholders including agents and solicitors What We're Looking For: Degree in Quantity Surveying or similar construction-related field Working toward or enrolled on the APC pathway Some consultancy or construction experience (e.g., placement, graduate role) Strong communication and numeracy skills Eagerness to learn, develop, and gain chartership Competitive Benefits Package , including: Hybrid working with tech support (iPhone & laptop) Enhanced parental leave and private pension Private healthcare (after 3 months) Tax-free Employee Ownership Trust bonus (after 12 months) Car allowance (post-chartership) 25+ days holiday with long service and buy-back options Structured APC support, paid professional fees, and CPD investment Perkbox rewards, regular socials, and staff away days
Lenders Advisory - Partner
Arthur J. Gallagher & Co.
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview This role would suit an experienced LIA (lenders insurance advisory) or similar with knowledge of a range of industry sectors and project financing. The role would involve working in a specialist team and managing a portfolio of projects both in the UK and overseas. The ability to work independently but also able to and good verbal and written presentation skills are essential.The work relates to projects based both in the UK and overseas so knowledge of insurance and reinsurance arrangements in overseas territories would be beneficial. How you'll make an impact Working closely within the Financiers Insurance Advisory Services ("FIAS") team and based in our London and Belfast offices. Contributing to the overall business success of the FIAS team. Preparing proposals in response to RfP's, negotiating fees and preparing engagement letters. Undertake insurance due diligence consultancy assignments in accordance with the agreed scope of work. This is likely to involve: Communication with bankers, technical advisers, project sponsors and legal advisers and borrower's representatives and their advisers. Researching technical aspects of insurance for specific projects and liaising with technical specialists within the Group Preparation of insurance reports - both pre-FC and operational Giving written and verbal advice to lenders on the insurance aspects arising out of their loans Negotiating with the project company's placing brokers Ensure that the services delivered to clients meet the working practices and standards set by the FIAS team. Travel within the UK and overseas where required Preparing fee invoices. Maintain a broad knowledge of relevant markets and changes across the industry in order to keep clients/agents informed and provide effective risk management advice in line with AJG principles and values Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing, Treating Customers Fairly Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values, in particular, putting clients at the heart of our business About you Qualifications Cert CII/ Dip CII (Chartered Insurance Institute) desirable Educated to Degree level standard or equivalent Experience Experience acting as a Lenders Insurance Adviser is preferable. Experience in some of the following sectors is beneficial: Renewables such as solar, wind and battery storage, Mining,Power and Energy, transportation/Infrastructure, M&A Skills/other Excellent planning skills Able to interpret data with accuracy and present findings articulately Innovative approach in problem solving Strong interpersonal and negotiation skills Authentic communication skills for varying audience Comfortable and credible at decision-maker level Persistent and tenacious in achieving results Self-motivated and motivates others to achieve Continually builds and sustains a network managing relationships MS office and other relevant IT systems expertise Spanish or French language capabilities in addition to English although not a requirement for this role would be an advantage; Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Jul 05, 2025
Full time
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview This role would suit an experienced LIA (lenders insurance advisory) or similar with knowledge of a range of industry sectors and project financing. The role would involve working in a specialist team and managing a portfolio of projects both in the UK and overseas. The ability to work independently but also able to and good verbal and written presentation skills are essential.The work relates to projects based both in the UK and overseas so knowledge of insurance and reinsurance arrangements in overseas territories would be beneficial. How you'll make an impact Working closely within the Financiers Insurance Advisory Services ("FIAS") team and based in our London and Belfast offices. Contributing to the overall business success of the FIAS team. Preparing proposals in response to RfP's, negotiating fees and preparing engagement letters. Undertake insurance due diligence consultancy assignments in accordance with the agreed scope of work. This is likely to involve: Communication with bankers, technical advisers, project sponsors and legal advisers and borrower's representatives and their advisers. Researching technical aspects of insurance for specific projects and liaising with technical specialists within the Group Preparation of insurance reports - both pre-FC and operational Giving written and verbal advice to lenders on the insurance aspects arising out of their loans Negotiating with the project company's placing brokers Ensure that the services delivered to clients meet the working practices and standards set by the FIAS team. Travel within the UK and overseas where required Preparing fee invoices. Maintain a broad knowledge of relevant markets and changes across the industry in order to keep clients/agents informed and provide effective risk management advice in line with AJG principles and values Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing, Treating Customers Fairly Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values, in particular, putting clients at the heart of our business About you Qualifications Cert CII/ Dip CII (Chartered Insurance Institute) desirable Educated to Degree level standard or equivalent Experience Experience acting as a Lenders Insurance Adviser is preferable. Experience in some of the following sectors is beneficial: Renewables such as solar, wind and battery storage, Mining,Power and Energy, transportation/Infrastructure, M&A Skills/other Excellent planning skills Able to interpret data with accuracy and present findings articulately Innovative approach in problem solving Strong interpersonal and negotiation skills Authentic communication skills for varying audience Comfortable and credible at decision-maker level Persistent and tenacious in achieving results Self-motivated and motivates others to achieve Continually builds and sustains a network managing relationships MS office and other relevant IT systems expertise Spanish or French language capabilities in addition to English although not a requirement for this role would be an advantage; Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
pib Group
Breakdown Claims Handler
pib Group Harrogate, Yorkshire
Breakdown Claims Handler We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents. Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues. The role attracts a salary of 23,359 working remotely after training, 35.5 hours per week: 3.30pm - 11pm Monday to Thursday and Friday 3pm - 11pm Responsibilities: You'll be answering inbound calls from customers wishing to make a claim on their policy You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents. You will offer verbal support and advice to customers regarding their breakdown or motor incident, and whilst doing this you'll be delivering a market leading standard of customer care In addition to speaking to our customers, you'll also liaise with our nationwide network of recovery agents, and colleagues from other departments within the business. Experience: The ideal candidate is upbeat, enthusiastic and passionate about helping customers. You will also be an effective communicator, who is empathetic, reassuring and understanding when speaking to customers on the telephone. You should be an organised individual, who is able to work efficiently whilst maintaining attention to detail. Why Join Us? Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. REF-(Apply online only)
Jul 05, 2025
Full time
Breakdown Claims Handler We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents. Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues. The role attracts a salary of 23,359 working remotely after training, 35.5 hours per week: 3.30pm - 11pm Monday to Thursday and Friday 3pm - 11pm Responsibilities: You'll be answering inbound calls from customers wishing to make a claim on their policy You'll be dealing with customers who are in a variety of different situations; ranging from vehicles that won't start at a home address, through to roadside breakdowns or road traffic accidents. You will offer verbal support and advice to customers regarding their breakdown or motor incident, and whilst doing this you'll be delivering a market leading standard of customer care In addition to speaking to our customers, you'll also liaise with our nationwide network of recovery agents, and colleagues from other departments within the business. Experience: The ideal candidate is upbeat, enthusiastic and passionate about helping customers. You will also be an effective communicator, who is empathetic, reassuring and understanding when speaking to customers on the telephone. You should be an organised individual, who is able to work efficiently whilst maintaining attention to detail. Why Join Us? Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. REF-(Apply online only)
Customer Support Associate
Yonder Global Group
What's Yonder? "It's as if Time Out, Amex and Monzo had a baby" - Will T, Yonder Member We're building the financial membership of the future. Starting with a credit card that has fun and experiences at its core, we're the antithesis to your dad's stuffy, corporate, boring credit card. Whilst tech is revolutionising the finance industry, credit is still stuck in the stone ages. We want to create a world where financial services are fair and conscious, and the stress of debt is eliminated for everyone. We've raised an additional £23.4M in September 2024 to grow our team, launch even better rewards and fast-track our expansion outside the UK Sounds cool. What's my part in this? We've built a product that our members absolutely love - especially the support we provide them. Our Member Support Team Lead, Nazima is looking for someone who wants to join our team in delivering outstanding service, making sure that our members are always placed first. We don't have an enormous library of processes and our product is constantly ever-changing but if this is something that excites you and you want to pull up your sleeves and get involved in contributing to building a world-class function, you may just be a great fit! You'll need to be highly flexible as this is a shift-based role where you'll be required to work some weekends. What you'll do You'll be: Chatting with our members, offering world-class support in a timely manner whilst exercising the product knowledge you've gained and adding your own personal touch to build great rapport Constantly review our internal guides and FAQs looking for areas of improvement based on interactions you've been having on chat Contribute to our metrics ensuring that you're playing your part to meet KPIs Feeding back trends to your team and managers Contributing and engaging in our Member Support syncs where we talk through complex chats and run re-refreshers on our processes. As our product constantly evolves, so does our learning You're a great fit if you Have a great deal of flexibility. Shift patterns range from 7am-10pm, Monday to Sunday including bank holidays Have financial services experience in either an early-stage start up or fast-paced company with some level of escalations or investigations experience Are comfortable working in a place that moves quickly and can maintain working calmly during busy peaks in the month on chat Have a strong background in live chat. We use Intercom, so that'll be a bonus! Have a 'try before you escalate' mindset. We want someone who'll type their thoughts up when they're tackling a difficult query from a member as opposed to asking immediately for help without trying Customer obsession. We're a member-first company and our members truly matter. We obsess over them and it needs to be visible that you're passionate about helping them too You won't be a great fit if you Are looking for complete structure. We're a very small team and we make mistakes sometimes but we're learning and growing! Are daunted by the idea of autonomy. Our team lean on one other with queries but some shifts you may be working solo with limited help Want to be in a team where there's a processes for every query. We have a lot, but we haven't covered the basis with everything Aren't a self-starter. We'll always be here to give direction but we love to see how you tackle things with your own thinking first! What's it like working at Yonder? We're office-first, remote-friendly We're based in our Hoxton office, complete with a terrace, breakfast, coffee, dogs and plenty of comfortable space to do your best work. We ask you to come in to the office at least 3 days a week, with everyone coming in on Mondays. During your first 6 weeks of training, you'll need to come into the office full-time. We take a values lead approach Our principles are incredibly important to us, so we recommend you check them out here: Our DNA We take development really seriously We have a pretty structured process for progression, with fortnightly one-on-ones and quarterly peer perspectives. We also take some time at the end of each week to reflect and celebrate what we've learned and achieved. What's in it for me? Depending on your skill set and what you can bring from day one, you'll be looking at: £29,000 - £35,322 annual salary depending on experience £18,455 - £20,140 stock options Plus ️ 35 holidays (27 days annual leave + 8 days public leave) Regular team-building trips and activities ️ Private healthcare with Vitality, including mental health, dental & vision cover 16 weeks enhanced parental leave for all parents after being with Yonder for 1 year Financial coaching with Octopus Money Learning & training allowance (£500/year) that you can use on books, courses, etc Monthly team breakfast/lunch ️ Monthly team events like Mini-golf, Escape Room, Cocktail making Cycle-to-work scheme We're all customers of our own product so you can get a Yonder membership as well ️ Fresh pour-over coffee made by our very own CEO, Tim What's the interview process like? We take the candidate experience really seriously, so we've made the process as transparent as possible. We also promise to be super responsive, and will never leave you wondering where you stand for weeks on end. Here's how it works: Stage 1:Hiring manager call (60 mins): You will have an initial Zoom call with Nazima to find out more about you and to tell you more about us. Stage 2: Technical interview (60 mins): We'll run through a live role play exercise ran by our Senior Member Support Associate, Andreea , where you're the agent and we're the member. This will be completed virtually. Stage 3: Face-to-Face Interview (60 mins) This stage will be held in our office, and you'll meet with the wider team Values interview: We want to learn more about how you work - we'll ask you questions related to our principles ( Our DNA ). This stage will be with two people from our wider team. Stage 4: Offer If everyone's happy, we'll make you an offer to join us - YAY! We hope to always give you a decision between each stage within 24 hours (where possible). Other things to know: We love closing the feedback loop at Yonder. You can expect specific feedback on our decision from Stage 2 onwards, and you can always ask for more. We must complete the right to work & criminal background checks for every new Yonder-er for compliance purposes because we handle sensitive customer data. We also do reference checks, ideally with your most recent manager on the phone. We like to move quickly at Yonder, so we will be ready to onboard you once the above checks are complete - the entire process can take between 2 - 6 weeks. We know that diverse teams build better products. If you're from an under-represented community, we'd especially love to hear from you. Even if you don't feel 100% qualified, please do apply anyway. Your attitude and desire to grow are just as important as your experience.
Jul 05, 2025
Full time
What's Yonder? "It's as if Time Out, Amex and Monzo had a baby" - Will T, Yonder Member We're building the financial membership of the future. Starting with a credit card that has fun and experiences at its core, we're the antithesis to your dad's stuffy, corporate, boring credit card. Whilst tech is revolutionising the finance industry, credit is still stuck in the stone ages. We want to create a world where financial services are fair and conscious, and the stress of debt is eliminated for everyone. We've raised an additional £23.4M in September 2024 to grow our team, launch even better rewards and fast-track our expansion outside the UK Sounds cool. What's my part in this? We've built a product that our members absolutely love - especially the support we provide them. Our Member Support Team Lead, Nazima is looking for someone who wants to join our team in delivering outstanding service, making sure that our members are always placed first. We don't have an enormous library of processes and our product is constantly ever-changing but if this is something that excites you and you want to pull up your sleeves and get involved in contributing to building a world-class function, you may just be a great fit! You'll need to be highly flexible as this is a shift-based role where you'll be required to work some weekends. What you'll do You'll be: Chatting with our members, offering world-class support in a timely manner whilst exercising the product knowledge you've gained and adding your own personal touch to build great rapport Constantly review our internal guides and FAQs looking for areas of improvement based on interactions you've been having on chat Contribute to our metrics ensuring that you're playing your part to meet KPIs Feeding back trends to your team and managers Contributing and engaging in our Member Support syncs where we talk through complex chats and run re-refreshers on our processes. As our product constantly evolves, so does our learning You're a great fit if you Have a great deal of flexibility. Shift patterns range from 7am-10pm, Monday to Sunday including bank holidays Have financial services experience in either an early-stage start up or fast-paced company with some level of escalations or investigations experience Are comfortable working in a place that moves quickly and can maintain working calmly during busy peaks in the month on chat Have a strong background in live chat. We use Intercom, so that'll be a bonus! Have a 'try before you escalate' mindset. We want someone who'll type their thoughts up when they're tackling a difficult query from a member as opposed to asking immediately for help without trying Customer obsession. We're a member-first company and our members truly matter. We obsess over them and it needs to be visible that you're passionate about helping them too You won't be a great fit if you Are looking for complete structure. We're a very small team and we make mistakes sometimes but we're learning and growing! Are daunted by the idea of autonomy. Our team lean on one other with queries but some shifts you may be working solo with limited help Want to be in a team where there's a processes for every query. We have a lot, but we haven't covered the basis with everything Aren't a self-starter. We'll always be here to give direction but we love to see how you tackle things with your own thinking first! What's it like working at Yonder? We're office-first, remote-friendly We're based in our Hoxton office, complete with a terrace, breakfast, coffee, dogs and plenty of comfortable space to do your best work. We ask you to come in to the office at least 3 days a week, with everyone coming in on Mondays. During your first 6 weeks of training, you'll need to come into the office full-time. We take a values lead approach Our principles are incredibly important to us, so we recommend you check them out here: Our DNA We take development really seriously We have a pretty structured process for progression, with fortnightly one-on-ones and quarterly peer perspectives. We also take some time at the end of each week to reflect and celebrate what we've learned and achieved. What's in it for me? Depending on your skill set and what you can bring from day one, you'll be looking at: £29,000 - £35,322 annual salary depending on experience £18,455 - £20,140 stock options Plus ️ 35 holidays (27 days annual leave + 8 days public leave) Regular team-building trips and activities ️ Private healthcare with Vitality, including mental health, dental & vision cover 16 weeks enhanced parental leave for all parents after being with Yonder for 1 year Financial coaching with Octopus Money Learning & training allowance (£500/year) that you can use on books, courses, etc Monthly team breakfast/lunch ️ Monthly team events like Mini-golf, Escape Room, Cocktail making Cycle-to-work scheme We're all customers of our own product so you can get a Yonder membership as well ️ Fresh pour-over coffee made by our very own CEO, Tim What's the interview process like? We take the candidate experience really seriously, so we've made the process as transparent as possible. We also promise to be super responsive, and will never leave you wondering where you stand for weeks on end. Here's how it works: Stage 1:Hiring manager call (60 mins): You will have an initial Zoom call with Nazima to find out more about you and to tell you more about us. Stage 2: Technical interview (60 mins): We'll run through a live role play exercise ran by our Senior Member Support Associate, Andreea , where you're the agent and we're the member. This will be completed virtually. Stage 3: Face-to-Face Interview (60 mins) This stage will be held in our office, and you'll meet with the wider team Values interview: We want to learn more about how you work - we'll ask you questions related to our principles ( Our DNA ). This stage will be with two people from our wider team. Stage 4: Offer If everyone's happy, we'll make you an offer to join us - YAY! We hope to always give you a decision between each stage within 24 hours (where possible). Other things to know: We love closing the feedback loop at Yonder. You can expect specific feedback on our decision from Stage 2 onwards, and you can always ask for more. We must complete the right to work & criminal background checks for every new Yonder-er for compliance purposes because we handle sensitive customer data. We also do reference checks, ideally with your most recent manager on the phone. We like to move quickly at Yonder, so we will be ready to onboard you once the above checks are complete - the entire process can take between 2 - 6 weeks. We know that diverse teams build better products. If you're from an under-represented community, we'd especially love to hear from you. Even if you don't feel 100% qualified, please do apply anyway. Your attitude and desire to grow are just as important as your experience.
GRADUATE AI TEST AUTOMATION ENGINEER
Reply, Inc.
Requisition ID: 10680 Posted Years of Experience: 1 Technology Location: (1) Job Concept Quality Reply is a QA and software testing company focused on delivering high-quality digital solutions. We provide governance and production monitoring to ensure ongoing performance and compliance after release. Through advanced test automation and AI-driven testing strategies, we help organizations accelerate development, reduce risk, and ensure reliability across the entire software lifecycle. Our goal is to transform QA into a strategic driver of innovation and efficiency. Role Overview: We are looking for a Graduate AI Test Automation Engineer with expertise in Python and a strong interest in Artificial Intelligence. You will support the development of an innovative testing framework for generative AI agents, designing tools for test data generation, automating evaluation processes, and contributing to AI model quality metrics such as accuracy, bias, and consistency. This position offers the opportunity to work on a cutting-edge project shaping AI testing standards, collaborating with experts in AI, testing, and data governance, with potential for rapid career progression in a high-impact, AI-driven environment. Responsibilities: Develop and maintain Python-based test automation tools Collaborate on framework design and third-party tool integration Define and implement test strategies for LLM behavior validation Support continuous testing, benchmarking, and KPI tracking About the Candidate: On track to complete or have already completed a Bachelor's or Master's degree in Computer Science, AI, or a related field (minimum 2.1 grade) Strong interest in AI-driven software testing and development Proficient in Python and data libraries Familiarity with LLMs and testing tools (e.g., PyTest, Playwright) is a major asset Initial experience with datasets and evaluation metrics (e.g., BLEU, ROUGE) is beneficial Analytical mindset and collaborative problem-solving approach Reply is an Equal Opportunities Employer committed to diversity and non-discrimination in the workplace. We provide equal employment opportunities to all employees and applicants, regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnicity, disability, medical history, skin colour, marital or parental status, or any other characteristic protected by law. We are dedicated to fair recruitment practices and encourage applicants to inform us of any reasonable adjustments needed during the process.
Jul 05, 2025
Full time
Requisition ID: 10680 Posted Years of Experience: 1 Technology Location: (1) Job Concept Quality Reply is a QA and software testing company focused on delivering high-quality digital solutions. We provide governance and production monitoring to ensure ongoing performance and compliance after release. Through advanced test automation and AI-driven testing strategies, we help organizations accelerate development, reduce risk, and ensure reliability across the entire software lifecycle. Our goal is to transform QA into a strategic driver of innovation and efficiency. Role Overview: We are looking for a Graduate AI Test Automation Engineer with expertise in Python and a strong interest in Artificial Intelligence. You will support the development of an innovative testing framework for generative AI agents, designing tools for test data generation, automating evaluation processes, and contributing to AI model quality metrics such as accuracy, bias, and consistency. This position offers the opportunity to work on a cutting-edge project shaping AI testing standards, collaborating with experts in AI, testing, and data governance, with potential for rapid career progression in a high-impact, AI-driven environment. Responsibilities: Develop and maintain Python-based test automation tools Collaborate on framework design and third-party tool integration Define and implement test strategies for LLM behavior validation Support continuous testing, benchmarking, and KPI tracking About the Candidate: On track to complete or have already completed a Bachelor's or Master's degree in Computer Science, AI, or a related field (minimum 2.1 grade) Strong interest in AI-driven software testing and development Proficient in Python and data libraries Familiarity with LLMs and testing tools (e.g., PyTest, Playwright) is a major asset Initial experience with datasets and evaluation metrics (e.g., BLEU, ROUGE) is beneficial Analytical mindset and collaborative problem-solving approach Reply is an Equal Opportunities Employer committed to diversity and non-discrimination in the workplace. We provide equal employment opportunities to all employees and applicants, regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnicity, disability, medical history, skin colour, marital or parental status, or any other characteristic protected by law. We are dedicated to fair recruitment practices and encourage applicants to inform us of any reasonable adjustments needed during the process.
Senior ML Engineer
Cornerstone VC
About the role We are looking for a Senior Machine Learning Engineer to join our AI team and help us build cutting-edge legal solutions for some of the world's largest law firms. In this role, you will leverage your deep expertise in machine learning, natural language processing, and large language model (LLM) agents to push the boundaries of legal technology. You'll be collaborating closely with data scientists, software engineers, and product managers to integrate advanced NLP techniques into our products. What You'll Do Innovative NLP Research: Research, evaluate, and implement state-of-the-art NLP methodologies and large language model approaches to drive product innovation and develop new functionalities. LLM Agents & Multi-Agent Systems: Design, develop, and deploy LLM agents and multi-agent systems to automate complex legal workflows and enhance user experiences. Advanced Technology Integration: Collaborate on projects that leverage emerging technologies - such as Retrieval-Augmented Generation (RAG) and Knowledge Graphs - to enhance our core product and explore new use cases. Cross-Functional Collaboration: Work closely with cross-functional teams to integrate advanced ML models and NLP solutions into our platform, ensuring they align with business objectives and provide tangible value. Strategic Innovation: Stay current with the latest trends and breakthroughs in NLP, machine learning, and multi-agent systems, and contribute ideas that shape the strategic direction of our AI initiatives. About You Machine Learning & NLP Expertise: Strong understanding of machine learning and natural language processing with relevant commercial experience in building and deploying NLP solutions. Cloud & Containerization Skills: Experience with the AWS cloud platform and containerization technologies (e.g., Docker, Kubernetes). Collaboration & Communication: Strong collaboration and communication skills to work effectively with cross-functional teams and articulate technical concepts to non-technical stakeholders. Proactivity & Continuous Improvement: Proactive in identifying problems, performance bottlenecks, and areas for improvement while taking pride in building and operating scalable, reliable, and secure systems. LLM Agents & Multi-Agent Systems: Proven experience in designing, deploying, and scaling large language model (LLM) agents and multi-agent systems to enhance NLP capabilities and automate complex workflows. Nice to have: Experience with knowledge graphs like Neo4j Experience in optimising graph database performance and ensuring the scalability of graph-based solutions. Experience with LangGraph for Agentic Systems Most importantly, if you're someone with a can-do attitude who is willing to get their hands dirty to help us exceed our wildest expectations, then please do not hesitate to apply. What we offer Competitive Salary We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Prime London Location & Hybrid Flexibility Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more! Ongoing Learning & Development Access top-tier training, mentorship, and continuous support to advance your career. Time Off Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind. Pension Plan Secure your future with our competitive pension scheme. Private Healthcare Access to Vitality healthcare, including dental and optical. Flexible Working Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities. Enhanced Parental Leave We support working parents with generous parental leave policies that go far beyond statutory requirements. Cycle to Work Scheme Save on a new bike and accessories while promoting a healthier, more sustainable commute. Workplace Nursery Scheme Saving working parents lots of money through our salary sacrifice scheme! Top-Quality Equipment Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. About Definely Named in the top 25 of the prestigious Deloitte UK Technology Fast50 in 2023, as well as the EMEA Technology Fast 500, Definely is a fast-growing, venture-backed company transforming the $900bn global legal services market. Our customers include some of the world's top law firms, financial institutions, and multinational corporations such as Allen & Overy, Dentons, and Deloitte. We are backed by prominent investors and VCs, including Octopus Ventures, Raine Ventures, Microsoft, Google for Startups, and Nick Jenkins (founder of Moonpig and former Dragon). Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
Jul 04, 2025
Full time
About the role We are looking for a Senior Machine Learning Engineer to join our AI team and help us build cutting-edge legal solutions for some of the world's largest law firms. In this role, you will leverage your deep expertise in machine learning, natural language processing, and large language model (LLM) agents to push the boundaries of legal technology. You'll be collaborating closely with data scientists, software engineers, and product managers to integrate advanced NLP techniques into our products. What You'll Do Innovative NLP Research: Research, evaluate, and implement state-of-the-art NLP methodologies and large language model approaches to drive product innovation and develop new functionalities. LLM Agents & Multi-Agent Systems: Design, develop, and deploy LLM agents and multi-agent systems to automate complex legal workflows and enhance user experiences. Advanced Technology Integration: Collaborate on projects that leverage emerging technologies - such as Retrieval-Augmented Generation (RAG) and Knowledge Graphs - to enhance our core product and explore new use cases. Cross-Functional Collaboration: Work closely with cross-functional teams to integrate advanced ML models and NLP solutions into our platform, ensuring they align with business objectives and provide tangible value. Strategic Innovation: Stay current with the latest trends and breakthroughs in NLP, machine learning, and multi-agent systems, and contribute ideas that shape the strategic direction of our AI initiatives. About You Machine Learning & NLP Expertise: Strong understanding of machine learning and natural language processing with relevant commercial experience in building and deploying NLP solutions. Cloud & Containerization Skills: Experience with the AWS cloud platform and containerization technologies (e.g., Docker, Kubernetes). Collaboration & Communication: Strong collaboration and communication skills to work effectively with cross-functional teams and articulate technical concepts to non-technical stakeholders. Proactivity & Continuous Improvement: Proactive in identifying problems, performance bottlenecks, and areas for improvement while taking pride in building and operating scalable, reliable, and secure systems. LLM Agents & Multi-Agent Systems: Proven experience in designing, deploying, and scaling large language model (LLM) agents and multi-agent systems to enhance NLP capabilities and automate complex workflows. Nice to have: Experience with knowledge graphs like Neo4j Experience in optimising graph database performance and ensuring the scalability of graph-based solutions. Experience with LangGraph for Agentic Systems Most importantly, if you're someone with a can-do attitude who is willing to get their hands dirty to help us exceed our wildest expectations, then please do not hesitate to apply. What we offer Competitive Salary We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Prime London Location & Hybrid Flexibility Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more! Ongoing Learning & Development Access top-tier training, mentorship, and continuous support to advance your career. Time Off Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind. Pension Plan Secure your future with our competitive pension scheme. Private Healthcare Access to Vitality healthcare, including dental and optical. Flexible Working Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities. Enhanced Parental Leave We support working parents with generous parental leave policies that go far beyond statutory requirements. Cycle to Work Scheme Save on a new bike and accessories while promoting a healthier, more sustainable commute. Workplace Nursery Scheme Saving working parents lots of money through our salary sacrifice scheme! Top-Quality Equipment Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. About Definely Named in the top 25 of the prestigious Deloitte UK Technology Fast50 in 2023, as well as the EMEA Technology Fast 500, Definely is a fast-growing, venture-backed company transforming the $900bn global legal services market. Our customers include some of the world's top law firms, financial institutions, and multinational corporations such as Allen & Overy, Dentons, and Deloitte. We are backed by prominent investors and VCs, including Octopus Ventures, Raine Ventures, Microsoft, Google for Startups, and Nick Jenkins (founder of Moonpig and former Dragon). Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to and we will send your our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
E-Commerce Lead
Pod Point, Ltd.
E-Commerce Lead Department: Sales Employment Type: Full Time Location: London Reporting To: VP of Sales Compensation: £75,000 - £85,000 / year Description Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 250,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable. Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we've earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?' Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK's increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress. Our Ways of Working We're all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month. To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB). Join the EVolution: You will play a key role in leading Pod's online sales growth by optimising digital experiences and conversion rates across e-commerce channels, ensuring the online store operates effectively, leveraging data-driven insights, customer-centric strategies, and commercial acumen to enhance performance. You'll also be responsible for: E-commerce Strategy & Execution : Leading the development and delivery of a results-driven e-commerce strategy to grow revenue, attract new customers, and boost retention. Site Experience & Conversion Optimisation : Owning and enhancing the e-commerce platform to deliver a seamless, high-converting user experience. Use CRO best practices, A/B testing, and user insights to optimise UX, simplify navigation, and drive engagement and sales. Digital Trading & Merchandising : Managing daily trading, including merchandising, pricing, promotions, and inventory, to maximise sales and profitability. Data & Performance Analytics : Monitoring KPIs, uncover insights, and driving continuous improvement through data-led optimisation. Technology & Platform Management : Overseeing the seamless operation and integration of e-commerce tools and platforms. Electrify us with your skills: We think the role would be great for somebody with proven experience in e-commerce management within a direct-to-consumer (DTC) or omnichannel retail environment. We are also looking for: Strong commercial acumen with expertise in online trading, merchandising, and digital performance optimisation. Hands-on experience with e-commerce platforms (Shopify, Big Commerce, Magento etc.) and analytics tools (Google Analytics, GA4, Looker, etc.). Expertise in conversion rate optimisation (CRO), A/B testing, and UX best practices. Perks that spark joy: Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform Flexible hybrid working model Work abroad for up to 20 days per year Salary Sacrifice EV Scheme and free Pod Point Family & friend discount scheme 25 days holiday (plus Bank Holidays) Very generous parental and family leave Pension scheme with a 4.5% matched contribution Eyecare scheme Life insurance covering up to 4x your annual salary Virtual GP provided by HealthHero Employee Assistance Program Free Mortgage Advice Discounted Gym Memberships Cycle2Work Scheme Important Information: You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
Jul 04, 2025
Full time
E-Commerce Lead Department: Sales Employment Type: Full Time Location: London Reporting To: VP of Sales Compensation: £75,000 - £85,000 / year Description Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 250,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable. Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we've earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?' Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK's increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress. Our Ways of Working We're all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month. To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB). Join the EVolution: You will play a key role in leading Pod's online sales growth by optimising digital experiences and conversion rates across e-commerce channels, ensuring the online store operates effectively, leveraging data-driven insights, customer-centric strategies, and commercial acumen to enhance performance. You'll also be responsible for: E-commerce Strategy & Execution : Leading the development and delivery of a results-driven e-commerce strategy to grow revenue, attract new customers, and boost retention. Site Experience & Conversion Optimisation : Owning and enhancing the e-commerce platform to deliver a seamless, high-converting user experience. Use CRO best practices, A/B testing, and user insights to optimise UX, simplify navigation, and drive engagement and sales. Digital Trading & Merchandising : Managing daily trading, including merchandising, pricing, promotions, and inventory, to maximise sales and profitability. Data & Performance Analytics : Monitoring KPIs, uncover insights, and driving continuous improvement through data-led optimisation. Technology & Platform Management : Overseeing the seamless operation and integration of e-commerce tools and platforms. Electrify us with your skills: We think the role would be great for somebody with proven experience in e-commerce management within a direct-to-consumer (DTC) or omnichannel retail environment. We are also looking for: Strong commercial acumen with expertise in online trading, merchandising, and digital performance optimisation. Hands-on experience with e-commerce platforms (Shopify, Big Commerce, Magento etc.) and analytics tools (Google Analytics, GA4, Looker, etc.). Expertise in conversion rate optimisation (CRO), A/B testing, and UX best practices. Perks that spark joy: Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform Flexible hybrid working model Work abroad for up to 20 days per year Salary Sacrifice EV Scheme and free Pod Point Family & friend discount scheme 25 days holiday (plus Bank Holidays) Very generous parental and family leave Pension scheme with a 4.5% matched contribution Eyecare scheme Life insurance covering up to 4x your annual salary Virtual GP provided by HealthHero Employee Assistance Program Free Mortgage Advice Discounted Gym Memberships Cycle2Work Scheme Important Information: You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
Software Engineer, Agent
Sierra
About us At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents : You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC) : You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog ! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot (U.S. only) Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Jul 04, 2025
Full time
About us At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents : You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC) : You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog ! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot (U.S. only) Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Croatian Language Specialist (part time - must be UK based) New United Kingdom
PolyAI
Croatian Language Specialist (part time - must be UK based) United Kingdom PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. This will be on a part-time basis, with 2-3 days weekly commitment. Based on your preferred days, these will be set.Your responsibilities will involve: Improving the language understanding module by providing high-quality sentence training examples Updating system prompts based on client requests Managing and uploading voice recordings Testing conversational systems extensively before go-live Reviewing customer calls and flagging problematic conversations to the team Working with Software Engineers and Dialogue Designers to produce the best conversational UX and the highest call containment. Minimum Requirements: You are a native/fluent Croatian speaker You have a professional working proficiency in English (we have an international team, but English is our shared language) You are a great communicator and enjoy working in a diverse team You are meticulous and have an eye for detail You have a can-do attitude and have a high standard for your own work You are passionate about great user experiences and want to deliver the best UX to the customers You are interested in natural language understanding technologies and curious about how advanced conversational artificial intelligence is changing contact centres Preferred Requirements: Ability to work within UK working hours (minimum 4h overlap with 10am-6pm UK working day). Experience in natural language technologies and a rough understanding of how they work Experience in translation and/or linguistics Experience in data science and related areas Experience in tech industries and understanding of how the software works Experience in working with startups before Experience in jobs that involves language skills, such as linguistics, translation, scripting writing, etc UK Benefits Participation in the company's employee share options plan 25 days holiday, plus bank holidays Flexible working from home policy Work from outside of the UK for up to 6 months each year Enhanced parental leave Bike2Work scheme Annual learning and development allowance One-off WFH allowance when you join Company-funded fertility and family-forming programmes Menopause care programme with Maven Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs At PolyAI, we take great pride in our values-they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we dont agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here . This document provides important information regarding how we handle your personal data throughout the recruitment journey. Create a Job Alert Interested in building your career at PolyAI? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your salary expectations for this role? What is your current notice period? Will you now or in the future require any visa or sponsorship support to work in the United Kingdom? Select Where did you go to school, what degree did you earn, and when did you graduate?
Jul 04, 2025
Full time
Croatian Language Specialist (part time - must be UK based) United Kingdom PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. This will be on a part-time basis, with 2-3 days weekly commitment. Based on your preferred days, these will be set.Your responsibilities will involve: Improving the language understanding module by providing high-quality sentence training examples Updating system prompts based on client requests Managing and uploading voice recordings Testing conversational systems extensively before go-live Reviewing customer calls and flagging problematic conversations to the team Working with Software Engineers and Dialogue Designers to produce the best conversational UX and the highest call containment. Minimum Requirements: You are a native/fluent Croatian speaker You have a professional working proficiency in English (we have an international team, but English is our shared language) You are a great communicator and enjoy working in a diverse team You are meticulous and have an eye for detail You have a can-do attitude and have a high standard for your own work You are passionate about great user experiences and want to deliver the best UX to the customers You are interested in natural language understanding technologies and curious about how advanced conversational artificial intelligence is changing contact centres Preferred Requirements: Ability to work within UK working hours (minimum 4h overlap with 10am-6pm UK working day). Experience in natural language technologies and a rough understanding of how they work Experience in translation and/or linguistics Experience in data science and related areas Experience in tech industries and understanding of how the software works Experience in working with startups before Experience in jobs that involves language skills, such as linguistics, translation, scripting writing, etc UK Benefits Participation in the company's employee share options plan 25 days holiday, plus bank holidays Flexible working from home policy Work from outside of the UK for up to 6 months each year Enhanced parental leave Bike2Work scheme Annual learning and development allowance One-off WFH allowance when you join Company-funded fertility and family-forming programmes Menopause care programme with Maven Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs At PolyAI, we take great pride in our values-they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we dont agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here . This document provides important information regarding how we handle your personal data throughout the recruitment journey. Create a Job Alert Interested in building your career at PolyAI? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What are your salary expectations for this role? What is your current notice period? Will you now or in the future require any visa or sponsorship support to work in the United Kingdom? Select Where did you go to school, what degree did you earn, and when did you graduate?
Senior Fashion Editor - Maternity Cover
YOOX NET-A-PORTER GROUP
Senior Fashion Editor - Maternity Cover Apply Location: London, UK Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: R-16016 NET-A-PORTER delivers incredible fashion for incredible women. As the world's leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women. The Senior Fashion Editor reports into the Fashion Director. This role provides and supports the style leadership and aesthetic to the NET-A-PORTER and MR PORTER brand, across all content and platforms. Location: Our Westfield office in London Reporting into: Fashion Director Besides a competitive salary, we can offer you: Performance bonus schemes dependent on the type of role you are in A pension that both you and the company contribute to A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that supports each other Here is a breakdown of what you'll be doing: Propose concepts for fashion stories for all areas of the business Style shoots for all platforms as required including PORTER, The Journal, social and marketing Introduce appropriate talent to the business, including a substantial roster of photographers - both new and established Work with the NET-A-PORTER and MR PORTER commercial teams to support investments, exclusives and special projects Supply on-trend, on-brand jewellery shoots; ensuring ample product selection and sufficient 'buy' and 'credit' depth Liaise with Brand Partnership teams on campaign and product investments Work with the Creative team on story conception (mood boards), development, image/prop sourcing, art buying and layout approval Responsible for samples, stock, and fine jewellery on local and international shoots Be a brand ambassador at presentations and shoots as required Have a clear understanding of the budgets and deadlines for all shoots and work closely with Production to ensure these are maintained Work closely with the buy teams to develop an understanding of sales to aid the formulation of ideas and ensure that all content is both commercially and editorially viable Deputise for the Deputy Fashion Director as and when required Manage a small team, ensuring clear development plans, completing regular catch-ups and annual performance reviews. International travel as and when required The type of person we are looking for: Demonstrate solid understanding of the luxury fashion industry Extensive relationships across the fashion industry with photographers, agents, PRs etc A real sense of runway looks and what trends are happening each season An extensive portfolio demonstrating body of work across both fashion stories and sittings Experience working closely with A-list talent Able to manage, lead and develop a small team Experience managing assistants across an extensive calendar Flair and individuality combined with awareness of the NET-A-PORTER and MR PORTER brand aesthetic Extremely well organised, methodical and efficient, with initiative Impressive styling aesthetic and demonstrated portfolio Adaptable to what is required, both aesthetically and in constricted time periods Proven ability to work quickly and effectively with an eye for detail The ability to react positively to rapidly evolving business requirements Passionate about ensuring NET-A-PORTER and MR PORTER are the premier online fashion destinations Show initiative/ideas across the board when styling sittings, accessories shoots, and sharing market knowledge YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior level Workplace Type: Hybrid
Jul 04, 2025
Full time
Senior Fashion Editor - Maternity Cover Apply Location: London, UK Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: R-16016 NET-A-PORTER delivers incredible fashion for incredible women. As the world's leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform was created to showcase brands that place sustainability at the core of their product. Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women. The Senior Fashion Editor reports into the Fashion Director. This role provides and supports the style leadership and aesthetic to the NET-A-PORTER and MR PORTER brand, across all content and platforms. Location: Our Westfield office in London Reporting into: Fashion Director Besides a competitive salary, we can offer you: Performance bonus schemes dependent on the type of role you are in A pension that both you and the company contribute to A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that supports each other Here is a breakdown of what you'll be doing: Propose concepts for fashion stories for all areas of the business Style shoots for all platforms as required including PORTER, The Journal, social and marketing Introduce appropriate talent to the business, including a substantial roster of photographers - both new and established Work with the NET-A-PORTER and MR PORTER commercial teams to support investments, exclusives and special projects Supply on-trend, on-brand jewellery shoots; ensuring ample product selection and sufficient 'buy' and 'credit' depth Liaise with Brand Partnership teams on campaign and product investments Work with the Creative team on story conception (mood boards), development, image/prop sourcing, art buying and layout approval Responsible for samples, stock, and fine jewellery on local and international shoots Be a brand ambassador at presentations and shoots as required Have a clear understanding of the budgets and deadlines for all shoots and work closely with Production to ensure these are maintained Work closely with the buy teams to develop an understanding of sales to aid the formulation of ideas and ensure that all content is both commercially and editorially viable Deputise for the Deputy Fashion Director as and when required Manage a small team, ensuring clear development plans, completing regular catch-ups and annual performance reviews. International travel as and when required The type of person we are looking for: Demonstrate solid understanding of the luxury fashion industry Extensive relationships across the fashion industry with photographers, agents, PRs etc A real sense of runway looks and what trends are happening each season An extensive portfolio demonstrating body of work across both fashion stories and sittings Experience working closely with A-list talent Able to manage, lead and develop a small team Experience managing assistants across an extensive calendar Flair and individuality combined with awareness of the NET-A-PORTER and MR PORTER brand aesthetic Extremely well organised, methodical and efficient, with initiative Impressive styling aesthetic and demonstrated portfolio Adaptable to what is required, both aesthetically and in constricted time periods Proven ability to work quickly and effectively with an eye for detail The ability to react positively to rapidly evolving business requirements Passionate about ensuring NET-A-PORTER and MR PORTER are the premier online fashion destinations Show initiative/ideas across the board when styling sittings, accessories shoots, and sharing market knowledge YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior level Workplace Type: Hybrid
Additional Resources
Senior Lettings Negotiator
Additional Resources
An exciting opportunity has arisen for a Senior Lettings Negotiator with 1 year of experience to join a well-established independent estate agency. This full-time role offers a basic salary range of £23,000 - £25,000 & OTE £45,000 - £60,000 and benefits. As a Senior Lettings Negotiator, you will be responsible for matching prospective tenants with suitable rental properties and managing the lettings process from start to finish. You will be responsible for: Handling enquiries from prospective tenants and landlords, providing timely follow-up. Actively sourcing new instructions and negotiating terms with landlords and applicants. Coordinating and attending property valuations and viewings. Preparing high-quality marketing content, including photography, descriptions, and floor plans. Consistently achieving and exceeding performance targets. Ensuring all transactions comply with internal procedures and legal requirements. What we are looking for: Experience as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Estate Agent, Sales Negotiator, or in a similar role. At least 1 year experience in lettings. Minimum Maths and English GCSEs (or equivalent) at grade C / Level 4. Strong negotiation skills and commercial awareness. Full UK driving licence and own vehicle. Right to work in the UK. What's on offer: Competitive salary Company events Company pension Bonus scheme Free parking Car Allowance Referral programme Free or subsidised travel Apply now for this exceptional Senior Lettings Negotiator opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 04, 2025
Full time
An exciting opportunity has arisen for a Senior Lettings Negotiator with 1 year of experience to join a well-established independent estate agency. This full-time role offers a basic salary range of £23,000 - £25,000 & OTE £45,000 - £60,000 and benefits. As a Senior Lettings Negotiator, you will be responsible for matching prospective tenants with suitable rental properties and managing the lettings process from start to finish. You will be responsible for: Handling enquiries from prospective tenants and landlords, providing timely follow-up. Actively sourcing new instructions and negotiating terms with landlords and applicants. Coordinating and attending property valuations and viewings. Preparing high-quality marketing content, including photography, descriptions, and floor plans. Consistently achieving and exceeding performance targets. Ensuring all transactions comply with internal procedures and legal requirements. What we are looking for: Experience as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Estate Agent, Sales Negotiator, or in a similar role. At least 1 year experience in lettings. Minimum Maths and English GCSEs (or equivalent) at grade C / Level 4. Strong negotiation skills and commercial awareness. Full UK driving licence and own vehicle. Right to work in the UK. What's on offer: Competitive salary Company events Company pension Bonus scheme Free parking Car Allowance Referral programme Free or subsidised travel Apply now for this exceptional Senior Lettings Negotiator opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Recruitment Avenue
Senior Customer Service Advisor
Recruitment Avenue
Job Title: Senior Customer Service Advisor Location: London Salary: £28k basic In the role of Senior Customer Support Agent, you will oversee the operation of our client's front-line customer support activity at our London office. Our client provides drivers with vehicle finance and short-term vehicles to rent so they can work for a well-established transportation company. They help people who have often never owned a car before, or been declined credit, enter into an agreement where they work towards owning their own car. Your role encompasses: General Customer Service Answering inbound calls Resolving customer queries or allocating to the responsible team member Managing customer support tickets on CRM Acting as a first point of escalation for any customer service complaints Daily planning and work allocation: Identifying, organising and communicating team workload for customer support team Supporting the Ops Mgr & SMR Mgr by allocating outbound call requirements across the team Vehicle and customer administration: Generating customer contracts in rental/loan management systems as part of the customer sign up process Ensuring all customer contracts are prepared and sent to customers alongside all vehicle documentation Overseeing the fleet and customer administration activity; this will include management of vehicle licence renewals, fines or penalties received into the business, and maintenance of vehicle and customer documentation Management reporting: Compile data for management review on service statistics (e.g., inbound call data, customer service reviews, etc.) Provide weekly and monthly reports to management Person requirements: Hard Working A friendly personality Good communication skills via email, phone, text, etc. A basic understanding of, and interest in, vehicles Strong attention to detail Team leader or supervisory experience (in a customer service role is preferred) Enjoy contributing to the team and growing with our company A good communicator, patient, understanding and genuinely enjoys helping customers Good time management and multi-tasking skills
Jul 04, 2025
Full time
Job Title: Senior Customer Service Advisor Location: London Salary: £28k basic In the role of Senior Customer Support Agent, you will oversee the operation of our client's front-line customer support activity at our London office. Our client provides drivers with vehicle finance and short-term vehicles to rent so they can work for a well-established transportation company. They help people who have often never owned a car before, or been declined credit, enter into an agreement where they work towards owning their own car. Your role encompasses: General Customer Service Answering inbound calls Resolving customer queries or allocating to the responsible team member Managing customer support tickets on CRM Acting as a first point of escalation for any customer service complaints Daily planning and work allocation: Identifying, organising and communicating team workload for customer support team Supporting the Ops Mgr & SMR Mgr by allocating outbound call requirements across the team Vehicle and customer administration: Generating customer contracts in rental/loan management systems as part of the customer sign up process Ensuring all customer contracts are prepared and sent to customers alongside all vehicle documentation Overseeing the fleet and customer administration activity; this will include management of vehicle licence renewals, fines or penalties received into the business, and maintenance of vehicle and customer documentation Management reporting: Compile data for management review on service statistics (e.g., inbound call data, customer service reviews, etc.) Provide weekly and monthly reports to management Person requirements: Hard Working A friendly personality Good communication skills via email, phone, text, etc. A basic understanding of, and interest in, vehicles Strong attention to detail Team leader or supervisory experience (in a customer service role is preferred) Enjoy contributing to the team and growing with our company A good communicator, patient, understanding and genuinely enjoys helping customers Good time management and multi-tasking skills
Frontend Magento Developer (Magento 2 & Hyvä Theme)
Net World Sports, Ltd. Wales, Yorkshire
A bit about Net World Sports Join Net World Sports on our mission to become the world's leading sports equipment retailer. Nothing excites us more than finding hungry, talented individuals and unleashing them in a team capable of achieving incredible things. We're looking for a passionate and dedicated Frontend Magento Developer with expertise in Magento 2 and Hyvä Theme to join our expanding development team at Net World Sports . This is an exciting opportunity to quickly become a key member of our rapidly growing business, with real ownership of projects from day one. You will work on delivering an exceptional user experience across our global Magento websites, focusing on performance optimization, design implementation, and ensuring smooth functionality across all devices. If you are a forward-thinking developer who enjoys working with cutting-edge technologies like Hyvä , Tailwind CSS , and Alpine.js , while contributing to a fast-paced eCommerce environment, we'd love to hear from you. WHAT YOU'LL DO: Develop and maintain Magento 2 frontends using Hyvä theme , ensuring high performance and exceptional user experience Implement a range of frontend development projects , from custom module creation to full-scale rollouts Collaborate with design and UX teams to bring to life exciting features that improve customer engagement and satisfaction Work with Tailwind CSS and Alpine.js to build highly optimized and responsive user interfaces that meet modern web standards Optimize website performance using best practices in frontend development, ensuring fast load times and responsiveness across all devices Proactively identify areas for improvement in our global Magento websites to enhance the customer shopping experience and boost overall site performance Stay updated with Magento 2 , Hyvä theme , and modern frontend development trends, contributing ideas for continuous improvement WHAT YOU'LL BRING: 2+ years of experience in Magento 2 frontend development with strong knowledge of custom theming, module creation, and extending core functionality Experience with Hyvä theme development , and familiarity with its use of Tailwind CSS and Alpine.js Proficiency in CSS frameworks like Tailwind CSS , and Less/Sass for efficient and scalable styling Ability to collaborate effectively with cross-functional teams (design, backend, and product) and communicate technical concepts clearly Proficiency in using command line tools , Composer , and managing dependencies within the Magento 2 ecosystem Experience using debugging tools and resolving frontend issues within Magento 2 Knowledge of version control systems like Git and familiarity with task runners such as Grunt , Gulp , or Webpack Familiarity with Magento 2's frontend development tools , Luma/Blank themes , and Hyvä's performance benefits Bonus: Experience with GraphQL , PWA Studio , or other modern Magento 2 frontend frameworks WHAT THIS ROLE OFFERS: A collaborative, innovative environment where your ideas will be heard and valued Opportunity to work on challenging and exciting Magento 2 projects in a growing company Competitive salary, ongoing training, and opportunities for professional growth Flexible working arrangements, including remote work options WHAT YOU'LL GET: Health & Wellbeing- Workouts, Run Club, Nature Trail, Wellness Allowances, Gym Memberships, On-Site Gym (Coming Soon!), Golf Memberships & Mental Health Support 29 Days Annual Leave (Including Bank Holidays)- Increases with Length of Service Flexible Working Hours Social Events- Busy Schedule of Parties, Sports Tournaments, Charity Events & Lots More! TableTennis, Pool Tables & Sports Equipment in the Office Additional Benefits Available- Vitality Private Health Insurance, Help toBuy Scheme, Cycle to Work Scheme, Discounted Travel Schemes & Lots More! Product Discount on Net World Sports & Affiliate Partner Products Subsidised On-Site Bistro- Serving Freshly Prepared Food Every Day for Breakfast & Lunch Employee Recognition- Bonus & Commission Schemes and Performance, Length of Service & Life Event Rewards Employee Support- Saving Schemes, Legal & Financial Advice, Parental Guidance OUR VALUES: Go above and beyond: Get stuck in and show your passion! Ideas over hierarchy: If you have an idea, speak up! It doesn't matter what role you're in, we want everyone to shout about ways the business can develop and improve. Be bold, move fast: We value speed; we make fast decisions, trust our guts and get things done as efficiently as possible. Keep it simple: Don't over-complicate it! Results driven: We embrace results that drive positive change, even if it means occasional failure. Mistakes are valuable as long as we learn from them and avoid repeating them. Growth: We're a fast-growing business and we want our staff to grow with us.
Jul 04, 2025
Full time
A bit about Net World Sports Join Net World Sports on our mission to become the world's leading sports equipment retailer. Nothing excites us more than finding hungry, talented individuals and unleashing them in a team capable of achieving incredible things. We're looking for a passionate and dedicated Frontend Magento Developer with expertise in Magento 2 and Hyvä Theme to join our expanding development team at Net World Sports . This is an exciting opportunity to quickly become a key member of our rapidly growing business, with real ownership of projects from day one. You will work on delivering an exceptional user experience across our global Magento websites, focusing on performance optimization, design implementation, and ensuring smooth functionality across all devices. If you are a forward-thinking developer who enjoys working with cutting-edge technologies like Hyvä , Tailwind CSS , and Alpine.js , while contributing to a fast-paced eCommerce environment, we'd love to hear from you. WHAT YOU'LL DO: Develop and maintain Magento 2 frontends using Hyvä theme , ensuring high performance and exceptional user experience Implement a range of frontend development projects , from custom module creation to full-scale rollouts Collaborate with design and UX teams to bring to life exciting features that improve customer engagement and satisfaction Work with Tailwind CSS and Alpine.js to build highly optimized and responsive user interfaces that meet modern web standards Optimize website performance using best practices in frontend development, ensuring fast load times and responsiveness across all devices Proactively identify areas for improvement in our global Magento websites to enhance the customer shopping experience and boost overall site performance Stay updated with Magento 2 , Hyvä theme , and modern frontend development trends, contributing ideas for continuous improvement WHAT YOU'LL BRING: 2+ years of experience in Magento 2 frontend development with strong knowledge of custom theming, module creation, and extending core functionality Experience with Hyvä theme development , and familiarity with its use of Tailwind CSS and Alpine.js Proficiency in CSS frameworks like Tailwind CSS , and Less/Sass for efficient and scalable styling Ability to collaborate effectively with cross-functional teams (design, backend, and product) and communicate technical concepts clearly Proficiency in using command line tools , Composer , and managing dependencies within the Magento 2 ecosystem Experience using debugging tools and resolving frontend issues within Magento 2 Knowledge of version control systems like Git and familiarity with task runners such as Grunt , Gulp , or Webpack Familiarity with Magento 2's frontend development tools , Luma/Blank themes , and Hyvä's performance benefits Bonus: Experience with GraphQL , PWA Studio , or other modern Magento 2 frontend frameworks WHAT THIS ROLE OFFERS: A collaborative, innovative environment where your ideas will be heard and valued Opportunity to work on challenging and exciting Magento 2 projects in a growing company Competitive salary, ongoing training, and opportunities for professional growth Flexible working arrangements, including remote work options WHAT YOU'LL GET: Health & Wellbeing- Workouts, Run Club, Nature Trail, Wellness Allowances, Gym Memberships, On-Site Gym (Coming Soon!), Golf Memberships & Mental Health Support 29 Days Annual Leave (Including Bank Holidays)- Increases with Length of Service Flexible Working Hours Social Events- Busy Schedule of Parties, Sports Tournaments, Charity Events & Lots More! TableTennis, Pool Tables & Sports Equipment in the Office Additional Benefits Available- Vitality Private Health Insurance, Help toBuy Scheme, Cycle to Work Scheme, Discounted Travel Schemes & Lots More! Product Discount on Net World Sports & Affiliate Partner Products Subsidised On-Site Bistro- Serving Freshly Prepared Food Every Day for Breakfast & Lunch Employee Recognition- Bonus & Commission Schemes and Performance, Length of Service & Life Event Rewards Employee Support- Saving Schemes, Legal & Financial Advice, Parental Guidance OUR VALUES: Go above and beyond: Get stuck in and show your passion! Ideas over hierarchy: If you have an idea, speak up! It doesn't matter what role you're in, we want everyone to shout about ways the business can develop and improve. Be bold, move fast: We value speed; we make fast decisions, trust our guts and get things done as efficiently as possible. Keep it simple: Don't over-complicate it! Results driven: We embrace results that drive positive change, even if it means occasional failure. Mistakes are valuable as long as we learn from them and avoid repeating them. Growth: We're a fast-growing business and we want our staff to grow with us.
Atlassian Administrator
AJ Bell Management Limited Manchester, Lancashire
We are looking for an experienced Atlassian Administrator to manage and optimise our Atlassian tools, with an initial focus on automation and Atlassian Intelligence. The successful candidate will play a crucial role in configuring, maintaining, and enhancing our Atlassian tools to support our internal teams and external stakeholders. This position offers an exciting opportunity to work collaboratively with cross-functional teams, drive process improvements, and contribute to the overall success of our organisation. What does the job involve? Collaborate with stakeholders to enhance the Atlassian Suite, enhancing delivery and efficiency. Work with teams to optimise usage of Marketplace Apps. Configure workflows, issue types, and screen schemes to meet department-specific needs. Manage user permissions and security settings across the Atlassian estate. Partner with the Agile Coach to automate processes and optimise Jira setups for development teams. Provide technical support and troubleshoot Atlassian issues, ensuring system functionality. Stay updated on Atlassian updates and best practices, recommending necessary upgrades. Document changes and procedures to ensure continuity and knowledge sharing. About you: Proficiency in configuring and administering the Atlassian Suite, including workflows, schemes, permissions, and automation rules. Familiarisation with Marketplace Apps, in particular Tempo and Structure. Proficiency in JQL and filters and how these can interact with reports and Automation. Experience working with the Atlassian REST APIs. Experience with scripting languages (e.g., Groovy, PowerShell, Python) and integrating with REST APIs for automation and customisation. Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Effective communication skills with the ability to collaborate and coordinate with cross-functional teams. Experience with Atlassian Analytics and building complex reports. Understanding of Atlassian Intelligence and configuring Agents. Atlassian certification(s) (e.g., Atlassian Certified Professional) preferred but not required. Understanding of Agile Development best practices. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive yearsand in 2024 named a Great Place to Work. Our perks and benefits Starting holiday entitlement of 25days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Private healthcare scheme and dental plan Free gym membership, with an on-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (subject to availability) Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
Jul 03, 2025
Full time
We are looking for an experienced Atlassian Administrator to manage and optimise our Atlassian tools, with an initial focus on automation and Atlassian Intelligence. The successful candidate will play a crucial role in configuring, maintaining, and enhancing our Atlassian tools to support our internal teams and external stakeholders. This position offers an exciting opportunity to work collaboratively with cross-functional teams, drive process improvements, and contribute to the overall success of our organisation. What does the job involve? Collaborate with stakeholders to enhance the Atlassian Suite, enhancing delivery and efficiency. Work with teams to optimise usage of Marketplace Apps. Configure workflows, issue types, and screen schemes to meet department-specific needs. Manage user permissions and security settings across the Atlassian estate. Partner with the Agile Coach to automate processes and optimise Jira setups for development teams. Provide technical support and troubleshoot Atlassian issues, ensuring system functionality. Stay updated on Atlassian updates and best practices, recommending necessary upgrades. Document changes and procedures to ensure continuity and knowledge sharing. About you: Proficiency in configuring and administering the Atlassian Suite, including workflows, schemes, permissions, and automation rules. Familiarisation with Marketplace Apps, in particular Tempo and Structure. Proficiency in JQL and filters and how these can interact with reports and Automation. Experience working with the Atlassian REST APIs. Experience with scripting languages (e.g., Groovy, PowerShell, Python) and integrating with REST APIs for automation and customisation. Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Effective communication skills with the ability to collaborate and coordinate with cross-functional teams. Experience with Atlassian Analytics and building complex reports. Understanding of Atlassian Intelligence and configuring Agents. Atlassian certification(s) (e.g., Atlassian Certified Professional) preferred but not required. Understanding of Agile Development best practices. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' forsix consecutive yearsand in 2024 named a Great Place to Work. Our perks and benefits Starting holiday entitlement of 25days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Private healthcare scheme and dental plan Free gym membership, with an on-site gym providing a wide range of free classes Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (subject to availability) Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
Enterprise Sales Director
1Password
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Reporting to the VP of EMEA Sales, the Enterprise Sales Director for EMEA will be a pivotal leader in driving significant revenue growth within the enterprise segment across the EMEA region. This role will be responsible for leading and scaling two teams of Enterprise Sales professionals - a direct sales team and a team managed through a sales manager. You will develop and execute strategic sales plans, foster a high-performance culture, and collaborate closely with cross-functional teams to expand 1Password's footprint within key enterprise markets. This is a remote opportunity in the UK. What we're looking for: 10+ years of progressive enterprise sales experience, with a significant portion in a leadership role managing sales teams, at least two years must be within the cybersecurity industry. Proven track record of consistently meeting or exceeding ambitious revenue targets within the enterprise segment in EMEA. Demonstrated experience in building and scaling high-performing sales teams, including managing both direct reports and sales managers. Strong strategic thinker with a proven ability to develop and execute successful enterprise sales strategies and plans. Deep understanding of the enterprise sales cycle and experience selling complex solutions to large organizations. Excellent leadership, coaching, and mentoring skills, with the ability to inspire and motivate sales professionals in a remote and globally distributed environment. Data-driven and analytical with the ability to interpret sales metrics, identify key insights, and implement data-backed strategies for improvement. Exceptional interpersonal, communication, and presentation skills, with the ability to build rapport and influence stakeholders at all levels. Strong business acumen and a deep understanding of the EMEA enterprise market dynamics. Experience in developing and implementing scalable sales processes and methodologies. Proven ability to collaborate effectively with cross-functional teams. Demonstrated ability to thrive in a fast-paced, high-growth environment and adapt to changing market conditions. What you can expect: Lead and scale 1Password's Enterprise sales efforts across the EMEA region, driving revenue growth from both new and existing enterprise customers. Develop and implement comprehensive strategic sales plans aligned with overall EMEA and global sales objectives, with a focus on penetrating key enterprise accounts and verticals. Build, mentor, and manage two distinct Enterprise sales teams: a direct sales team and a team led by a sales manager, ensuring consistent performance and alignment with sales targets. Establish clear performance expectations, provide ongoing coaching and development, and foster a collaborative and results-oriented culture within the Enterprise sales organization. Define and track key performance indicators (KPIs) for both direct and managed sales teams, analyzing performance data to identify trends, inform strategic decisions, and drive continuous improvement. Collaborate closely with the VP of EMEA Sales, Channel Sales & Alliances, Marketing, Product, and Customer Success teams to ensure seamless alignment and maximize sales effectiveness across all routes to market. Develop and maintain strong relationships with key enterprise customers and stakeholders, understanding their business needs and positioning 1Password as a strategic partner. Oversee the development and implementation of scalable Enterprise sales processes, methodologies, and best practices to ensure efficiency and predictability. Accurately forecast sales pipeline and revenue, providing regular updates to senior leadership and proactively identifying and mitigating potential risks. Stay informed about industry trends, competitive landscape, and market conditions within the EMEA enterprise space to identify opportunities and challenges. Contribute to the development of sales enablement resources and training programs to equip the Enterprise sales teams with the knowledge and tools for success. Participate in executive-level discussions and contribute to company-wide strategic planning initiatives. Foster a high-performance culture that reflects 1Password's values, emphasizing accountability, continuous improvement, and excellence. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks . click apply for full job details
Jul 03, 2025
Full time
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Reporting to the VP of EMEA Sales, the Enterprise Sales Director for EMEA will be a pivotal leader in driving significant revenue growth within the enterprise segment across the EMEA region. This role will be responsible for leading and scaling two teams of Enterprise Sales professionals - a direct sales team and a team managed through a sales manager. You will develop and execute strategic sales plans, foster a high-performance culture, and collaborate closely with cross-functional teams to expand 1Password's footprint within key enterprise markets. This is a remote opportunity in the UK. What we're looking for: 10+ years of progressive enterprise sales experience, with a significant portion in a leadership role managing sales teams, at least two years must be within the cybersecurity industry. Proven track record of consistently meeting or exceeding ambitious revenue targets within the enterprise segment in EMEA. Demonstrated experience in building and scaling high-performing sales teams, including managing both direct reports and sales managers. Strong strategic thinker with a proven ability to develop and execute successful enterprise sales strategies and plans. Deep understanding of the enterprise sales cycle and experience selling complex solutions to large organizations. Excellent leadership, coaching, and mentoring skills, with the ability to inspire and motivate sales professionals in a remote and globally distributed environment. Data-driven and analytical with the ability to interpret sales metrics, identify key insights, and implement data-backed strategies for improvement. Exceptional interpersonal, communication, and presentation skills, with the ability to build rapport and influence stakeholders at all levels. Strong business acumen and a deep understanding of the EMEA enterprise market dynamics. Experience in developing and implementing scalable sales processes and methodologies. Proven ability to collaborate effectively with cross-functional teams. Demonstrated ability to thrive in a fast-paced, high-growth environment and adapt to changing market conditions. What you can expect: Lead and scale 1Password's Enterprise sales efforts across the EMEA region, driving revenue growth from both new and existing enterprise customers. Develop and implement comprehensive strategic sales plans aligned with overall EMEA and global sales objectives, with a focus on penetrating key enterprise accounts and verticals. Build, mentor, and manage two distinct Enterprise sales teams: a direct sales team and a team led by a sales manager, ensuring consistent performance and alignment with sales targets. Establish clear performance expectations, provide ongoing coaching and development, and foster a collaborative and results-oriented culture within the Enterprise sales organization. Define and track key performance indicators (KPIs) for both direct and managed sales teams, analyzing performance data to identify trends, inform strategic decisions, and drive continuous improvement. Collaborate closely with the VP of EMEA Sales, Channel Sales & Alliances, Marketing, Product, and Customer Success teams to ensure seamless alignment and maximize sales effectiveness across all routes to market. Develop and maintain strong relationships with key enterprise customers and stakeholders, understanding their business needs and positioning 1Password as a strategic partner. Oversee the development and implementation of scalable Enterprise sales processes, methodologies, and best practices to ensure efficiency and predictability. Accurately forecast sales pipeline and revenue, providing regular updates to senior leadership and proactively identifying and mitigating potential risks. Stay informed about industry trends, competitive landscape, and market conditions within the EMEA enterprise space to identify opportunities and challenges. Contribute to the development of sales enablement resources and training programs to equip the Enterprise sales teams with the knowledge and tools for success. Participate in executive-level discussions and contribute to company-wide strategic planning initiatives. Foster a high-performance culture that reflects 1Password's values, emphasizing accountability, continuous improvement, and excellence. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission.We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission.We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work.Embracingthe future of AIisn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks . click apply for full job details
Commercial Legal Counsel
1Password
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Reporting to the Senior Director - Commercial, the Commercial Legal Counsel proactively advises internal clients and provides support to 1Password on a variety of legal matters including contracts, marketing and legal/regulatory compliance; as well as working collaboratively with employees and stakeholders on 1Password's wide-ranging legal needs. This is a remote opportunity within the UK. What we're looking for: A Juris Doctorate or equivalent degree, with state (or provincial) bar membership Relevant in-house experience providing legal support to sales, product, partnership, marketing and advertising teams at a SaaS company 2-4 years experience practicing (combination of in-house and at a law firm), negotiating commercial transactions and drafting commercial agreements Business acumen and ability to build relationships across the business, while collaborating cross-functionally with a variety of teams Outstanding communication skills, written and verbal, and ability to work both in teams and independently Strong interpersonal and organizational skills and a demonstrated ability to effectively and proactively provide sound legal advice and exercise good business judgment Knowledge of basic data privacy laws and practices within the SaaS industry Comfortable with ambiguity and a fast-paced culture, with a practical, solutions-oriented focus Creative thinker who can initiate and develop alternative approaches to complex issues Able to handle many projects simultaneously, to manage tight deadlines, and to prioritize effectively Love the nitty gritty of contracts, are an effective and confident negotiator, with strong drafting skills and excellent attention to detail What you can expect: Work within and manage workflows of legal documents within the contract lifecycle management (CLM) tool Primary initial focus will be to support the Go to Market (GTM) team to help them achieve their monthly and quarterly objectives and meet tight deadlines Closely work with a contract manager to draft, negotiate, review, redline and interpret the various commercial documents, such as but not limited to the MSAs, NDAs, data processing agreements or other commercial agreements Advise on a variety of legal issues related to GTM, marketing, advertising, privacy and intellectual property, as required from time to time Work with the legal ops specialist to implement processes and procedures to improve legal team's commercial transactions workflows Provide support to the legal team to achieve its key performance objectives or objectives and key results Bonus points for: Experience with quarterly SaaS sales cycles More extensive experience with GDPR, CCPA and other privacy regulations Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .
Jul 03, 2025
Full time
About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Reporting to the Senior Director - Commercial, the Commercial Legal Counsel proactively advises internal clients and provides support to 1Password on a variety of legal matters including contracts, marketing and legal/regulatory compliance; as well as working collaboratively with employees and stakeholders on 1Password's wide-ranging legal needs. This is a remote opportunity within the UK. What we're looking for: A Juris Doctorate or equivalent degree, with state (or provincial) bar membership Relevant in-house experience providing legal support to sales, product, partnership, marketing and advertising teams at a SaaS company 2-4 years experience practicing (combination of in-house and at a law firm), negotiating commercial transactions and drafting commercial agreements Business acumen and ability to build relationships across the business, while collaborating cross-functionally with a variety of teams Outstanding communication skills, written and verbal, and ability to work both in teams and independently Strong interpersonal and organizational skills and a demonstrated ability to effectively and proactively provide sound legal advice and exercise good business judgment Knowledge of basic data privacy laws and practices within the SaaS industry Comfortable with ambiguity and a fast-paced culture, with a practical, solutions-oriented focus Creative thinker who can initiate and develop alternative approaches to complex issues Able to handle many projects simultaneously, to manage tight deadlines, and to prioritize effectively Love the nitty gritty of contracts, are an effective and confident negotiator, with strong drafting skills and excellent attention to detail What you can expect: Work within and manage workflows of legal documents within the contract lifecycle management (CLM) tool Primary initial focus will be to support the Go to Market (GTM) team to help them achieve their monthly and quarterly objectives and meet tight deadlines Closely work with a contract manager to draft, negotiate, review, redline and interpret the various commercial documents, such as but not limited to the MSAs, NDAs, data processing agreements or other commercial agreements Advise on a variety of legal issues related to GTM, marketing, advertising, privacy and intellectual property, as required from time to time Work with the legal ops specialist to implement processes and procedures to improve legal team's commercial transactions workflows Provide support to the legal team to achieve its key performance objectives or objectives and key results Bonus points for: Experience with quarterly SaaS sales cycles More extensive experience with GDPR, CCPA and other privacy regulations Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Generous PTO policy Four company-wide wellness days Growth and future Company equity for all full-time employees Retirement matching program Free 1Password account Community Paid volunteer days Employee-led inclusion and belonging programs and ERGs Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .

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