21 jobs found

Procurement and supply chain is a $3 trillion problem that the world's largest companies haven't solved - until now. Magentic is building the first generation of agentic AI systems that actually work inside complex enterprise environments, backed by Sequoia and built by a team from OpenAI, Meta, Revolut, NASA, and McKinsey. We move fast, we ship real things, and we're looking for people who want to help build this from the ground up. As Deployment Strategist, you're the person who takes what we build and makes it land. You'll own customer engagements end-to-end - from scoping through to live deployment - and you'll be the connective tissue between our product, our commercial ambitions, and our customers' outcomes. This isn't a support role. You'll be shaping how Magentic operates in the field. What You'll Do You'll have a huge impact on both Magentic's commercial success and our product direction. This is a rare opportunity to help build a rocket ship. As we grow, you could develop into product management or engineering, into a leader in our customer engineering space, even into sales, as you discover your strengths and interests. Build strong relationships with our flagship customers -household names in the enterprise manufacturing space. Analyse large, unstructured data sets -dig around to discover value that our customers are missing and help configure our product to surface that value. Collaborate directly with executives & operators -run white-boarding sessions, turn ambiguous requirements into concrete specs, demo our product, and train users. Shape our roadmap -gather insights from customers to determine the highest-priority new features and products. You Might Be a Great Fit if You Have 5-6 years of experience in a customer-facing engagement or delivery role Have managed complex, multi-stakeholder projects at senior levels and kept them moving when the customer's priorities shifted Think commercially: you track outcomes, not just activities, and you understand how successful deployments translate into revenue Are energised by early-stage ambiguity - you can create structure where none exists and make decisions with incomplete information Communicate exceptionally well, both in the room with a VP and in a written handover to a colleague Bonus Points Experience deploying AI, automation, or data products inside large organisations Familiarity with procurement, supply chain, or finance functions in enterprise settings You've worked in a high-growth startup before and thrived in the chaos Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity : play a real part in Magentic's upside A salary of £100-110k Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (WFH Thurs and every other Tues, with flex if you have appointments etc) Annual team retreat -a fully-funded off-site to recharge, bond, and build Our Interview Process We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins) : this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Skills interview (60 mins): in this step, we'll ask you to prepare a presentation and take Q&A, as well as giving you lots of time to ask questions of our CEO. In-person interview (half-day, paid): for the final step, we invite you to come meet the team in-person. We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, founder interview and a presentation task / discussion with the team. Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.

Job Role: Reservation Agent for Selfdrive-UK Job Location: Chiswick, London Pay: £30,000.00 per year Car & Van Subscription Sales-Focused Role Full-Time London Competitive Salary + Bonus Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings? Do you enjoy speaking with customers, building instant rapport and closing deals? Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression. This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience. Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability. The Opportunity This is far more than a standard booking role. You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth. We need someone who is commercially minded, proactive and genuinely hungry for business. You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey. What You ll Be Doing -Handling inbound sales calls and booking enquiries -Converting enquiries into confirmed vehicle bookings -Working towards and exceeding daily, weekly and monthly targets -Upselling suitable vehicle options and subscription packages -Managing customer conversations via phone, email and WhatsApp -Building trust and strong rapport from the first interaction -Following up warm leads to maximise conversion rates -Processing bookings accurately and efficiently -Checking customer criteria and eligibility -Taking secure customer payments -Delivering a seamless customer journey from enquiry to booking -Clearly explaining pricing, terms and subscription options -Identifying every opportunity to win business What We re Looking For We want someone who loves sales and enjoys winning business. You ll ideally have: -Previous experience in sales, reservations, bookings, telesales or customer conversions -Car / Van rental or automotive industry experience (ideal but not essential) -A target-driven and competitive attitude -Confidence in closing sales over the phone -Strong objection-handling skills -Excellent communication and people skills -A friendly, professional and persuasive manner -High attention to detail -Strong organisational skills -A genuine passion for customer service and results The Right Person Will Be -Hungry to earn -Motivated by targets and commission -Confident and persuasive -Commercially aware -Energetic and driven -Friendly and personable -Focused on delivering results What s In It For You Competitive basic salary Bonus / commission structure Clear career progression opportunities Growing and ambitious business Supportive team culture Ongoing training and development If you re someone who enjoys closing deals, hitting targets and being rewarded for performance, we d love to hear from you. Job Types: Full-time, Permanent Work Location: In person Immediate Joiners based in UK

Are you an experienced and detail-oriented Property Manager who leads by example? Do you have the expertise to be a key figure within a fast-paced department? We are seeking a Senior Property Manager to join a leading independent estate agent in the Reading area, known for its strong reputation, supportive team, and high-performing office. As Senior Property Manager, what's in it for you? A basic salary of £30-40,000 dependent on your level of experience Company pension scheme - plan for your future Full funding for ARLA qualification if not already held Your role as a Senior Property Manager: Ensuring that clients receive legally accurate, practical and timely solutions / responses to their enquiries and problems Oversee the organisation of EPCs, annual Gas Safety Tests, Electrical Installation Condition Reports, and any risk assessment, ensuring all properties comply with regulations and liaise with landlords if any additional works are required following the routine compliance testing Demonstrate full understanding of industry legislation and regulations and train team accordingly Ensure the department adheres to its legal and compliance obligations Managing minor repairs, refurbishment projects and insurance claims on behalf of landlords and enants in order to maximise the rental return on the letting, liaising with approved suppliers Responsibly and profitably managing the financial aspects of the tenancy on behalf of landlords (bill payments, working funds and deposit releases) in conjunction with client accounts Pursuing and collecting rental payments from the tenants on behalf of the landlord in accordance with the tenancy agreement Facilitating a fair and prompt settlement of the deposit claim and preparing the property for re-letting as quickly as possible Managing the annual tenancy renewals Documenting all property visits and maintaining the highest levels of professionalism when meeting landlords, tenants or suppliers Confirming actions by email or letter where appropriate to landlords, tenants and suppliers, using company standard letters where applicable. Handling correspondence and telephone calls Processing all invoices Handling complaints effectively and ensuring that they are referred correctly to the appropriate person What we're looking for from a Senior Property Manager: Previous experience in property management needed - at least 3-5 years required for this senior role Strong communication & people skills - build lasting relationships! A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills Driving licence and access to own vehicle is essential If you're ready to be part of a well performing market leading agent with a superb local reputation then we would love to hear from you. Magnus James Property Recruitment is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge sharing and peer level support, coaching and mentoring Deepen your expertise through our culture of learning and growth - you'll have budget to take courses (technical and non technical training), plus gain certifications What you can expect Work to agile best practices and cross functionally with multiple teams and stakeholders. You'll be using your technical skills to problem solve with our clients, as well as working on internal projects Live in person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Apply service design mindset and methods-research, synthesis, mapping, modelling, prototyping-based on what the context needs Plan and run interviews, workshops and desk research to build a clear picture of users, operations and constraints Turn complexity into clear insights and practical opportunities Co create future service options with stakeholders; facilitate alignment and decision making Choose the right level of fidelity to communicate how services work-from simple visually compelling design led narratives to detailed process models Test concepts through lightweight pilots, simulations or behavioural experiments. Use AI tools (e.g., Copilot, Miro, ChatGPT, Claude, agentic workflows, and other generative tooling) to accelerate sensemaking and option exploration Present implications and recommendations in straightforward, actionable terms for senior stakeholders Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. A systems oriented thinker who treats service design as a way of thinking, not a set of deliverables Confident conducting research and synthesising evidence into direction Skilled at communicating across operations, policy, product and technology-both technically and creatively to inspire and Comfortable challenging assumptions constructively and proposing alternatives. Curious and already integrating AI into analysis, synthesis or modelling Adaptable across roles - researcher, facilitator, modeller, prototyper - based on need. Adapt the approach to the situation; avoid rigid frameworks Use AI intentionally to speed analysis and broaden scenario exploration Produce outputs that teams use to make decisions and deliver change Guide teams through ambiguity with structure and plain language Work well in multidisciplinary teams and as an IC when the project requires it Keep focus on outcomes: better decisions, better services, better experiences. Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Competency interview (60 mins) Final round : Meeting with a PA leader - a mini case study and discussion around your client centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on

Company Description Join the team redefining how the world experiences design Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You'll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work. Job Description At Canva, our mission is to empower the world to design. We're building AI that feels magical and lands real impact for millions of people - helping anyone create with confidence. We're looking for a Machine Learning Engineer to own the data foundations that power our multimodal agent research-building the pipelines, datasets, and tooling that turn ambitious research ideas into trainable reality. About the team We explore multimodal agentic architectures, build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. We are a cutting-edge post-training team, developing new multimodal agentic systems. We work on all topics of multimodal modelling, post-training and design agents, we build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. About the role You'll be responsible for the data lifecycle that fuels our agent research: from collection and curation through to preprocessing, quality assurance, and delivery into training pipelines. You'll work closely with research scientists to understand what data is needed, then design and build the systems to make it happen-reliably and at scale. You'll have significant autonomy over how data problems get solved, while aligning on what problems matter most with the broader team. What you'll do Design and build data pipelines for agent training: collection, filtering, deduplication, formatting, and versioning across text, image, and multimodal sources. Build and maintain infrastructure for efficient data loading, storage, and retrieval at scale (S3, distributed systems, streaming pipelines). Collaborate with research scientists to translate research requirements into concrete data specifications, and iterate as experiments reveal new needs. Create evaluation datasets and benchmarks in collaboration with researchers-curating task distributions that surface real failure modes. Develop tooling for dataset construction-including human annotation workflows, synthetic data generation, and preference data collection for RLHF/DPO-style training. Own data quality: build validation frameworks, monitor for drift and contamination, and establish standards that make datasets trustworthy and reproducible. Document datasets thoroughly: provenance, known limitations, intended use cases, and versioning history. Implement comprehensive test coverage for data pipelines and ML workflows, ensuring reliability and catching regressions early. Elevate codebase quality through code reviews, refactoring, and establishing engineering best practices that help research velocity scale sustainably. Contribute to team roadmaps by identifying data bottlenecks and proposing solutions that unblock research velocity. You're likely a match if you have Strong software engineering skills in Python, with experience building production-grade data pipelines and ML DevOps. Practical experience with prompt engineering-designing, testing, and refining prompts for reliable LLM/VLM outputs. Experience with ML data workflows: large-scale data processing and loading (Ray, or similar), data versioning, and format considerations for training (tokenization, batching, sharding). Hands-on experience working with data pipelines for large-scale distributed ML training runs. Familiarity with annotation tooling and human-in-the-loop data collection (Label Studio or internal systems). Understanding of ML training requirements-you know what "good data" looks like for LLM/VLM fine-tuning and can anticipate downstream issues. Experience loading and writing large datasets to/from cloud infrastructure (AWS) and distributed storage systems. Strong communication skills: you can work with researchers to scope ambiguous problems and translate needs into actionable plans. A collaborative approach, comfortable taking ownership and iterating quickly. Nice to have Experience with preference data collection for RLHF or reward modelling. Familiarity with multimodal data (image-text pairs, video, design assets). Experience building synthetic data generation pipelines using LLMs. Background in data quality metrics and monitoring systems. Contributions to dataset releases or benchmarks in the ML community. Additional Information What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: Equity packages - we want our success to be yours too Inclusive parental leave policy that supports all parents & carers An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Check out for more info. Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you! Please note that interviews are conducted virtually.

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Overview Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. The Team • 90 people, more than half in engineering, product and data • 45+ advanced degrees across computer science, mathematics and operations research • Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's network generates data at every touchpoint. Couriers, routes, parcels, sortation, pricing, demand signals. That data is the raw material for every decision the business makes, and increasingly, for the AI systems that make decisions autonomously. As Head of Data Platform, you will own the infrastructure that turns raw data into usable signal. That means the transformation layer (dbt), the semantic layer (Cube), the pipelines that feed them, and the standards that make the output trustworthy. You will be responsible for data being ready for human analysts, for dashboards, for ML models, and for agents that act without human review. This is a foundational leadership role where you will inherit a high-performing engine. The platform already powers critical decision-making across every department, underpinned by a mature dbt architecture, a semantic layer with rigorous naming conventions, and a workflow where the team has successfully leveraged AI to drive exceptional productivity. Your challenge is to take this 'V1' success and scale it into a global-class platform that remains the single source of truth as our complexity grows. You will lead a team of data and analytics engineers who are deeply technical and take immense pride in their craft. They are highly autonomous and possess a clear vision for what 'good' looks like. What they need is someone who can set strategic direction, prioritise across competing demands, and represent the platform's interests at leadership level. You will work closely with Engineering to shape how upstream systems produce data, not reactively cleaning up after them. This role reports to the Director of Data. What You'll Do Own the data platform roadmap: transformation, semantic layer, orchestration, and the tooling that makes the team fast Lead and grow a team of senior analytics engineers, setting technical standards and creating space for them to do their best work Partner with Engineering to define contracts and expectations for how data is produced at source Set the self-serve strategy: make data accessible to analysts, PMs, and operators without bottlenecking on your team Extend the platform for automated and AI-driven systems: Ensure data is structured for programmatic action, with an uncompromising focus on accuracy and observability so that agents act on a foundation of absolute trust. Own strategy for emerging data types: unstructured data, telematics, real-time signals Represent the platform in leadership discussions, translating technical constraints into business terms Who Will Thrive in This Role? You've led analytics engineering or data platform teams before, and you're comfortable with both the technical depth and the people leadership You're a player-coach: you can review a dbt PR, debug a performance issue, and then context-switch to a prioritisation discussion with a VP You think in systems: how data flows, where quality breaks down, what contracts need to exist between teams You're pragmatic about standards. You know when to enforce and when to flex You're comfortable with strong individual contributors and can create alignment without micromanaging You've worked in environments where data powers not just dashboards but automated systems You communicate clearly with technical and non-technical stakeholders, and you're not afraid to push back when the platform's integrity is at stake Fast and Focused Hiring Process Talent Acquisition Interview - 30 min Hiring Manager Interview - 45 min Case Study - 1 hour Values & Impact Interview - 1 hour Decision and offer within 48 hours. Our process mirrors our pace of work. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to team Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. Price is a key factor influencing traveler's path to driving a choice leading to a purchase. In a world of infinite paths to purchase, travelers make multiple searches and find the 'best trip' and 'best deal'. The Offers Domain team is tasked with giving the customer a simple, clear, accurate, transparent pricing throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities that can be shared and presented to the customer that meet the travelers' expectations in locally relevant ways and adhere to regulatory norms. This is a great opportunity for you to play a pivotal role in shaping our technical domain with the goal of powering all Expedia Group's brands and product lines. In this role, you will: Design and implement scalable, robust, and maintainable systems and services across multiple domains, with a focus on reliability and performance. Develop complex application logic, APIs, and data models aligned to business goals and best engineering practices. Collaborate with cross-functional teams to deliver high-quality, full-stack solutions that integrate seamlessly across platforms. Lead technical efforts in system architecture, code reviews, and establishing engineering standards. Safely integrate and operate AI/ML-enabled solutions that improve outcomes, ensuring responsible use of advanced technologies. Proactively identify, diagnose, and resolve production issues, continuously improving system health and operational excellence. Minimum Qualifications: Bachelor's degree in Computer Science or a related technical field; or equivalent related professional experience. 5+ years of relevant professional experience. Strong software engineering fundamentals-data structures, and algorithms in Java or Kotlin, with familiarity across the JVM stack, system design, and distributed systems-and can understand highly complex systems, design moderately complex services, and guide integrations across teams within the business unit. Building and operating high performance, highly available backend services in public/hybrid cloud environments (Kotlin strongly preferred). Demonstrated experience leading engineering efforts for services operating at scale in a cloud environment (preferably AWS), including deploying and operating services using platform tooling and/or infrastructure as code. Hands-on experience designing, building, and operating large-scale, distributed systems and services. Strong proficiency in system design, API design, and data modeling. Experience using modern AI assisted development tools (for example, IDE assistants, chat based coding agents, or AI augmented code review/testing tools) as part of your daily workflow, beyond simple code autocompletion, and are comfortable working in an AI integrated environment. Preferred Qualifications: Experience with container technologies (such as Kubernetes) and CI/CD tools or processes. Expertise in architecting end-to-end solutions integrating multiple systems or domains. Strong focus on operational excellence, including monitoring, automation, and incident response. Data-driven approach to problem solving and technical decision making, including leveraging AI/ML insights where appropriate. Deep knowledge of safely integrating AI/ML features into production systems and optimizing their impact at scale. On-Call Requirement This position requires the employee to be on-call outside of regular working hours. On-call duties encompass: Responding to emergencies or incidents as they arise Providing prompt support and solutions Participating in on-call rotations, including nights, weekends, and bank holidays Remaining reachable by phone or other communication methods at all times during on-call periods Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Senior Front-End Developer (React, TypeScript) - VP, FX Options Pricing Senior Front-End Developer (React, TypeScript) - VP, FX Options Pricing Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Opportunity We are seeking a highly skilled and motivated Senior Front-End Developer to join a critical greenfield program focused on transforming our electronic FX Options Trading business. This is a multi-year, high-profile project to modernize and scale our platform, offering a unique opportunity for you to make a significant and lasting impact. You will be at the forefront of building the next generation of trading technology. What You'll Do Design and Build:Take a leading role in the design and development of a state-of-the-art electronic FX Options Trading Platform. Your focus areas will include: RFQ (Request for Quote) workflows for clients and sales-to-trader interactions. Real-time, streaming pricing engines and displays. Volatility Surface and other complex market data management tools. A comprehensive workbench for Structured Product Pricing. Collaborate:Work in a tight-knit, global team alongside developers, quants, and traders to translate complex business requirements into robust, elegant technical solutions. Innovate:Leverage your deep expertise in TypeScript and React to build high-performance, scalable, and intuitive web UIs that provide an exceptional user experience. Improve:Champion and contribute to the continuous improvement of our development, deployment (CI/CD), and testing processes to ensure quality and efficiency. Mentor:Share your knowledge, guide, and mentor other developers, fostering a collaborative and innovative team culture where everyone can grow. Essential Skills & Experience Front-End Expertise:Advanced, hands-on experience in UI/UX development usingReact and TypeScript. (Professional experience with Angular or Vue.js would also be considered). Inter-Application Communication:Solid understanding of building applications that handle real-time data, using technologies likeREST APIs, WebSockets, or middleware (e.g., Solace, Kafka, TIBCO). Engineering Excellence:Proficiency in modern software engineering practices, includingCI/CD, automated testing, application resiliency, performance profiling, and telemetry. Desirable Skills (Nice to Have) Interest or experience in leveraging agentic AI development tools to accelerate and improve workflows (e.g., GitHub Copilot, Cursor, Devin). Familiarity with desktop container frameworks such asOpenFinor interoperability libraries. Back-end development experience inJava, C#/.NET, or Python. Knowledge of containerization and orchestration withKubernetes. While prior experience in finance is a plus, a strong passion for technology and complex problem-solving is what truly matters. Our Culture Agile & Collaborative:We thrive in a dynamic environment that values curiosity, ownership, and a drive for continuous improvement. Transparent Communication:We believe in challenging ideas respectfully and maintaining open, honest communication across all levels of the team. Iterative Delivery:We focus on delivering high-quality, impactful solutions iteratively, learning and adapting as we go. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our About Us Culture, Values & Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:

About Outreach Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit . About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimise performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. As a CSM II, you are accountable for driving measurable customer outcomes, accelerating AI powered workflow adoption, and owning the retention strategy across your book of business. While Client Account Executives lead commercial negotiations, you ensure customers realise sustained value, embed Outreach deeply into their revenue processes, and position the account for long term growth. This is a high ownership, high impact role requiring strategic thinking, commercial awareness, and the ability to translate product usage into executive level business value. We value strategic thinking, curiosity, collaboration, and accountability in equal measure. Location: London (2 days per week in office) Your Daily Impact Drive Measurable Customer Outcomes Own outcome based success plans aligned to customer business objectives, renewal timelines, and long term growth strategy Translate customer goals into structured adoption and AI acceleration plans Identify and close value gaps early, ensuring adoption drives measurable business impact Embed renewal readiness into every engagement as a byproduct of demonstrated success Accelerate AI & Workflow Transformation Support customers in advancing their AI adoption maturity across their revenue workflows. Analyze Outreach AI usage and workflow performance to identify optimization and expansion opportunities Educate customers on evolving AI capabilities and proactively recommend adoption strategies Position AI driven efficiency gains in business terms such as pipeline velocity, win rates, rep productivity, and forecasting accuracy Own the Value Narrative Translate adoption, AI usage, and performance data into executive ready ROI stories Present quantified value metrics in Quarterly Business Reviews and strategic planning sessions Connect product usage to the metrics that matter to Sales Leaders, RevOps, and the C Suite Help customers articulate Outreach's impact internally to strengthen executive sponsorship Lead Proactive Retention Strategy Own the retention strategy across your book of business, partnering with the Client Account Executive to ensure renewal readiness and account growth Identify leading indicators of risk and define clear mitigation plans early Identify and thoughtfully explore expansion opportunities based on demonstrated value. Build and maintain multi threaded relationships (3-5+ stakeholders per account), mapping power and influence to reduce single thread risk and strengthen renewal and expansion strategy. Operate with High Ownership Take clear ownership of your accounts from onboarding through renewal and growth, ensuring alignment, continuity, and long term success. Proactively move initiatives forward while aligning stakeholders and maintaining shared clarity on next steps. Think strategically and act with purpose across multiple concurrent priorities Maintain disciplined account planning, forecasting hygiene, and internal alignment Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Partner with Sales on renewal and expansion strategy Provide structured feedback to Product, representing the voice of your book of business Coordinate internal resources to remove roadblocks and maximise customer experience Our Vision of You 3+ years of experience in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven experience managing a book of 30-50 accounts while driving measurable adoption and retention outcomes Demonstrated ability to influence commercial outcomes without directly owning pricing Strong understanding of modern revenue processes, sales execution, or go to market strategies Experience presenting quantified business impact and ROI to senior stakeholders Data fluent: able to analyse usage metrics and translate insights into action plans Comfortable discussing AI driven workflows, automation, and performance optimisation Strong strategic and critical thinking skills Excellent prioritisation and time management in a fast paced environment High emotional intelligence and ability to build trust across all levels of an organisation Strong written and verbal communication skills, with the ability to tailor messaging to different audiences Self starter with a high sense of ownership and accountability Bachelor's degree or equivalent practical experience How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes with monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.