Gizmo is an AI startup on a mission to make learning so easy that anyone can learn anything. We're building a platform that uses gamification and social mechanics to make learning fun. With over 1.7 million monthly active users and $5M in annual recurring revenue, we're already one of the fastest-growing startups in the UK. Backed by leading investors, we recently raised $22M in Series A funding to accelerate our vision of helping 1 billion people learn. The Role We're hiring an experienced/staff-level Product Engineer (AI-focused) to build and scale the core intelligence behind Gizmo. Reporting to the CEO and Co-Founder, you'll work across our TypeScript codebase to ship AI-powered features used daily by thousands of students, including study material generation, quizzes, automated marking and content ingestion. This is not an ML research role. It is a hands on product engineering position focused on designing and improving production AI systems with real user impact. If you want to build AI that sits at the heart of a product and see your work make a tangible difference at scale, this role offers genuine impact. What You Will Be Doing Building AI-Powered Product Features You will operate as a full product engineer, owning AI features end to end: Design and ship AI-driven user facing features in our TypeScript stack Take ownership of AI features from idea through to production and iteration Collaborate closely with design and product to solve real learning problems with end to end AI solutions Write clean, maintainable, production ready code Contribute to architectural decisions across backend and AI systems Improve the user experience around AI outputs, including feedback loops and refinement flows Owning and Improving Production AI Systems You will take responsibility for AI systems that are already live and used daily. These include: Study material content generation Quiz question generation Automated marking and feedback Structured content ingestion pipelines You will: Optimise production AI pipelines Design and iterate on prompts, including agentic prompt engineering and multi step workflows Build structured model pipelines rather than simple single call integrations Integrate model improvements directly into our TypeScript backend Create novel AI powered systems to solve new product challenges Prototype and productionise new model driven capabilities Designing Evaluation and Quality Frameworks You will: Define what great looks like across different AI use cases Design internal evaluation frameworks Develop clear metrics for quality, correctness and usefulness Evaluate multi step and agentic workflows for robustness Run structured experiments to drive systematic improvement Build internal tooling to support iteration and experimentation Ensuring Reliability at Scale You will: Monitor model behaviour and system health Handle API rate limits and third party outages Improve resilience, retries and fallback logic Design robust model calling infrastructure Ensure AI features remain stable and performant under scale Qualifications 8+ years of software engineering experience Strong expertise in TypeScript is preferred; however, we would also consider candidates with strong JavaScript experience Degree in Machine Learning, Artificial Intelligence, or a related quantitative discipline; alternatively, demonstrable hands on experience evaluating AI models and prompts in a production environment Experience building and maintaining production systems Experience shipping user facing product features Experience designing structured or agentic prompt workflows Ability to define and implement evaluation metrics for AI driven features Clear communicator who can collaborate with technical and non technical stakeholders Strong product instincts and a focus on impact Nice to Have Previous start up or founder experience Experience building internal tooling for experimentation and evaluation Benefits Highly competitive salary You'll own a piece of what you're building - equity included Hybrid and flexible working model with 4 days in our Shoreditch, London office Private health insurance Enhanced parental leave The opportunity to become one of the earliest employees in one of the UK's fastest growing startups
Apr 03, 2026
Full time
Gizmo is an AI startup on a mission to make learning so easy that anyone can learn anything. We're building a platform that uses gamification and social mechanics to make learning fun. With over 1.7 million monthly active users and $5M in annual recurring revenue, we're already one of the fastest-growing startups in the UK. Backed by leading investors, we recently raised $22M in Series A funding to accelerate our vision of helping 1 billion people learn. The Role We're hiring an experienced/staff-level Product Engineer (AI-focused) to build and scale the core intelligence behind Gizmo. Reporting to the CEO and Co-Founder, you'll work across our TypeScript codebase to ship AI-powered features used daily by thousands of students, including study material generation, quizzes, automated marking and content ingestion. This is not an ML research role. It is a hands on product engineering position focused on designing and improving production AI systems with real user impact. If you want to build AI that sits at the heart of a product and see your work make a tangible difference at scale, this role offers genuine impact. What You Will Be Doing Building AI-Powered Product Features You will operate as a full product engineer, owning AI features end to end: Design and ship AI-driven user facing features in our TypeScript stack Take ownership of AI features from idea through to production and iteration Collaborate closely with design and product to solve real learning problems with end to end AI solutions Write clean, maintainable, production ready code Contribute to architectural decisions across backend and AI systems Improve the user experience around AI outputs, including feedback loops and refinement flows Owning and Improving Production AI Systems You will take responsibility for AI systems that are already live and used daily. These include: Study material content generation Quiz question generation Automated marking and feedback Structured content ingestion pipelines You will: Optimise production AI pipelines Design and iterate on prompts, including agentic prompt engineering and multi step workflows Build structured model pipelines rather than simple single call integrations Integrate model improvements directly into our TypeScript backend Create novel AI powered systems to solve new product challenges Prototype and productionise new model driven capabilities Designing Evaluation and Quality Frameworks You will: Define what great looks like across different AI use cases Design internal evaluation frameworks Develop clear metrics for quality, correctness and usefulness Evaluate multi step and agentic workflows for robustness Run structured experiments to drive systematic improvement Build internal tooling to support iteration and experimentation Ensuring Reliability at Scale You will: Monitor model behaviour and system health Handle API rate limits and third party outages Improve resilience, retries and fallback logic Design robust model calling infrastructure Ensure AI features remain stable and performant under scale Qualifications 8+ years of software engineering experience Strong expertise in TypeScript is preferred; however, we would also consider candidates with strong JavaScript experience Degree in Machine Learning, Artificial Intelligence, or a related quantitative discipline; alternatively, demonstrable hands on experience evaluating AI models and prompts in a production environment Experience building and maintaining production systems Experience shipping user facing product features Experience designing structured or agentic prompt workflows Ability to define and implement evaluation metrics for AI driven features Clear communicator who can collaborate with technical and non technical stakeholders Strong product instincts and a focus on impact Nice to Have Previous start up or founder experience Experience building internal tooling for experimentation and evaluation Benefits Highly competitive salary You'll own a piece of what you're building - equity included Hybrid and flexible working model with 4 days in our Shoreditch, London office Private health insurance Enhanced parental leave The opportunity to become one of the earliest employees in one of the UK's fastest growing startups
About the Role At GSK, we unite science, technology and talent to get ahead of disease together. Our ambition is to positively impact the health of 2.5 billion people over the next decade. We are building a future where state of the art software, AI, and machine learning enable us to discover new therapies and personalized medicines that drive better outcomes for patients-at reduced cost and with fewer side effects. The Applied AI team sits at the intersection of business need and technical capability within the AI/ML department. We directly support business units with AI/ML related challenges, acting as ambassadors for responsible AI across the organization. This role is your opportunity to work at the frontier of applied machine learning in one of the world's leading biopharma companies, translating cutting edge AI research into real scientific and business impact. Key Responsibilities Advisory & Solution Design Provide tailored guidance to business units on AI/ML use cases, feasibility, model selection, and deployment options, particularly in scientific domains without active AI/ML engineering efforts. Co design prototypes and proof of concepts (PoCs) with product and domain teams to validate ideas quickly and de risk larger investments. Translate complex stakeholder requirements into well scoped technical solutions with clear success criteria and handover plans. Model Development & Deployment Build, train, evaluate, and iterate on ML models for real world scientific and business problems-including but not limited to NLP/LLM applications, knowledge graphs, causal inference, computer vision, and predictive modeling. Package trained models into production ready services (APIs, containerised deployments) using GSK's cloud infrastructure (GCP/AWS/Azure). Develop and maintain agentic AI systems, multi agent architectures, and LLM based tools where appropriate. Share reusable patterns, baseline models, and tested pipelines for common AI/ML tasks. Embed privacy, ethics, and regulatory considerations into every engagement from the outset. Knowledge Transfer & Enablement Run workshops, seminars, and hands on training sessions to increase AI literacy across the organization. Embed within business/research units for time limited engagements (typically 6-8 weeks) to accelerate delivery and transfer skills. Communicate relevant issues, requests, and opportunities from business units back to AI/ML product leads. Why you? Basic Qualifications: Bachelor's degree in Computer Science, Machine Learning, Computational Biology, Bioinformatics, Statistics, Engineering, or a related quantitative discipline; OR equivalent professional experience as a software/ML engineer. 3+ years of professional experience developing and deploying machine learning models (with a Bachelor's); 2+ years with a Master's or PhD. Expertise in Python, including ML/data science libraries (PyTorch, TensorFlow, JAX, scikit learn, pandas, numpy). Experience with cloud platforms (GCP, AWS, or Azure) and containerisation (Docker, Kubernetes). Strong understanding of ML fundamentals: supervised/unsupervised learning, deep learning, model evaluation, feature engineering, and experiment tracking. Experience working in cross functional teams and communicating technical concepts to non technical stakeholders. Experience working in healthcare, pharma, or biological domains. Preferred Qualifications: Experience in pharma, biotech, or life sciences-particularly in drug discovery, genomics, clinical data, or biological data analysis. Hands on experience building LLM based applications, agentic AI systems, RAG pipelines, or multi agent architectures (e.g., LangChain, LangGraph, AutoGen). Experience with knowledge graph construction, causal inference, or large perturbation models. Familiarity with single cell RNA seq, spatial transcriptomics, CRISPR assay data, or other high dimensional biological datasets. Experience with MLOps practices: CI/CD for ML, model monitoring, experiment tracking (MLflow, Weights & Biases), and reproducible research workflows. Contributions to open source ML/AI projects or peer reviewed publications in applied ML. Background or demonstrated interest in responsible AI, AI ethics, or model governance. Strong software engineering practices: version control (Git/GitHub), code review, testing, and documentation. Experience evaluating and integrating third party AI/ML vendor tools and platforms. If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $160,050 to $266,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive programme which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. GSK US Benefits Summary Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at . GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Apr 03, 2026
Full time
About the Role At GSK, we unite science, technology and talent to get ahead of disease together. Our ambition is to positively impact the health of 2.5 billion people over the next decade. We are building a future where state of the art software, AI, and machine learning enable us to discover new therapies and personalized medicines that drive better outcomes for patients-at reduced cost and with fewer side effects. The Applied AI team sits at the intersection of business need and technical capability within the AI/ML department. We directly support business units with AI/ML related challenges, acting as ambassadors for responsible AI across the organization. This role is your opportunity to work at the frontier of applied machine learning in one of the world's leading biopharma companies, translating cutting edge AI research into real scientific and business impact. Key Responsibilities Advisory & Solution Design Provide tailored guidance to business units on AI/ML use cases, feasibility, model selection, and deployment options, particularly in scientific domains without active AI/ML engineering efforts. Co design prototypes and proof of concepts (PoCs) with product and domain teams to validate ideas quickly and de risk larger investments. Translate complex stakeholder requirements into well scoped technical solutions with clear success criteria and handover plans. Model Development & Deployment Build, train, evaluate, and iterate on ML models for real world scientific and business problems-including but not limited to NLP/LLM applications, knowledge graphs, causal inference, computer vision, and predictive modeling. Package trained models into production ready services (APIs, containerised deployments) using GSK's cloud infrastructure (GCP/AWS/Azure). Develop and maintain agentic AI systems, multi agent architectures, and LLM based tools where appropriate. Share reusable patterns, baseline models, and tested pipelines for common AI/ML tasks. Embed privacy, ethics, and regulatory considerations into every engagement from the outset. Knowledge Transfer & Enablement Run workshops, seminars, and hands on training sessions to increase AI literacy across the organization. Embed within business/research units for time limited engagements (typically 6-8 weeks) to accelerate delivery and transfer skills. Communicate relevant issues, requests, and opportunities from business units back to AI/ML product leads. Why you? Basic Qualifications: Bachelor's degree in Computer Science, Machine Learning, Computational Biology, Bioinformatics, Statistics, Engineering, or a related quantitative discipline; OR equivalent professional experience as a software/ML engineer. 3+ years of professional experience developing and deploying machine learning models (with a Bachelor's); 2+ years with a Master's or PhD. Expertise in Python, including ML/data science libraries (PyTorch, TensorFlow, JAX, scikit learn, pandas, numpy). Experience with cloud platforms (GCP, AWS, or Azure) and containerisation (Docker, Kubernetes). Strong understanding of ML fundamentals: supervised/unsupervised learning, deep learning, model evaluation, feature engineering, and experiment tracking. Experience working in cross functional teams and communicating technical concepts to non technical stakeholders. Experience working in healthcare, pharma, or biological domains. Preferred Qualifications: Experience in pharma, biotech, or life sciences-particularly in drug discovery, genomics, clinical data, or biological data analysis. Hands on experience building LLM based applications, agentic AI systems, RAG pipelines, or multi agent architectures (e.g., LangChain, LangGraph, AutoGen). Experience with knowledge graph construction, causal inference, or large perturbation models. Familiarity with single cell RNA seq, spatial transcriptomics, CRISPR assay data, or other high dimensional biological datasets. Experience with MLOps practices: CI/CD for ML, model monitoring, experiment tracking (MLflow, Weights & Biases), and reproducible research workflows. Contributions to open source ML/AI projects or peer reviewed publications in applied ML. Background or demonstrated interest in responsible AI, AI ethics, or model governance. Strong software engineering practices: version control (Git/GitHub), code review, testing, and documentation. Experience evaluating and integrating third party AI/ML vendor tools and platforms. If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $160,050 to $266,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive programme which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. GSK US Benefits Summary Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at . GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
A place to create moments that matter Location: East, Hybrid with travel Salary: £44,736 per annum Contract: Permanent, 35 hours per week, Monday Friday Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they champion their customers, support them, and drive positive change. About the role As a Senior Leasehold & Homeownership Officer, you ll bring specialist knowledge to the team and act as the escalation point for complex or high risk cases. You ll advise on lease interpretation, service charges, income, property management, and ASB, ensuring clear and accurate responses for customers. You ll coach and support colleagues, helping them handle challenging queries confidently. Your expertise will help deliver one seamless service across mixed tenure sites. Part of something bigger You ll support your team while also contributing to a national network of leasehold and homeownership professionals. You ll share best practice, support organisation wide initiatives, and help improve standards across the organisation. Visibility is important in this role you ll spend time on mixed tenure sites, carrying out inspections, engaging with residents, and building strong relationships within the community. Collaboration at the core You ll work closely with Housing and Leasehold teams to ensure customers receive one consistent service. You ll also manage relationships with external managing agents and third party providers, navigating complex issues to achieve positive customer outcomes. Why this role matters This is a chance to shape the customer experience for homeowners and leaseholders, improving clarity, fairness, and service delivery. If you re passionate about homeownership and want a role with influence, visibility, and room to grow, they d love to hear from you. Salary Spot salary: £44,736 per annum. Candidates still developing some skills may start 5 10% below the spot rate, with clear support to progress. This role also includes an essential car user allowance. About you Strong understanding of leasehold & homeownership legislation Experience supervising or coaching others Ability to deliver empathetic, customer focused service Understanding of service charges, income collection, and dispute resolution Able to prioritise and manage a busy workload Confident handling complex or technical queries Relevant qualification (CIH Level 4/IRPM/RICS) or willingness to work towards it Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) will apply. Interviews Stage 1 A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2 A Place to Show Your Strengths Role related presentation and behavioural/scenario based interview with a Congruity Questionnaire completed beforehand Planned date: 17th April at their Peterborough office They aim to make the process clear, supportive, and valuable ensuring you feel informed and confident throughout. A place to build a future They re ambitious and want people who want to grow with them. You ll have opportunities to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. What you can look forward to: 28 days holiday plus bank holidays, birthday leave, and the option to buy more Cash health plan, Health MOTs, online GP, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and discounts platform Defined Contribution or Defined Benefit pension schemes and life assurance Enhanced parental leave and flexible working options Leadership Academy, apprenticeships, and management development This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do. They re committed to inclusion They value diversity and aim to create a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments, just let us know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference, apply now. Recruitment agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
Apr 03, 2026
Full time
A place to create moments that matter Location: East, Hybrid with travel Salary: £44,736 per annum Contract: Permanent, 35 hours per week, Monday Friday Thousands of families rely on them for a safe, affordable home and as the housing crisis deepens, their work matters more than ever. Their belief that everyone deserves a place to call home drives everything they do. Together, they champion their customers, support them, and drive positive change. About the role As a Senior Leasehold & Homeownership Officer, you ll bring specialist knowledge to the team and act as the escalation point for complex or high risk cases. You ll advise on lease interpretation, service charges, income, property management, and ASB, ensuring clear and accurate responses for customers. You ll coach and support colleagues, helping them handle challenging queries confidently. Your expertise will help deliver one seamless service across mixed tenure sites. Part of something bigger You ll support your team while also contributing to a national network of leasehold and homeownership professionals. You ll share best practice, support organisation wide initiatives, and help improve standards across the organisation. Visibility is important in this role you ll spend time on mixed tenure sites, carrying out inspections, engaging with residents, and building strong relationships within the community. Collaboration at the core You ll work closely with Housing and Leasehold teams to ensure customers receive one consistent service. You ll also manage relationships with external managing agents and third party providers, navigating complex issues to achieve positive customer outcomes. Why this role matters This is a chance to shape the customer experience for homeowners and leaseholders, improving clarity, fairness, and service delivery. If you re passionate about homeownership and want a role with influence, visibility, and room to grow, they d love to hear from you. Salary Spot salary: £44,736 per annum. Candidates still developing some skills may start 5 10% below the spot rate, with clear support to progress. This role also includes an essential car user allowance. About you Strong understanding of leasehold & homeownership legislation Experience supervising or coaching others Ability to deliver empathetic, customer focused service Understanding of service charges, income collection, and dispute resolution Able to prioritise and manage a busy workload Confident handling complex or technical queries Relevant qualification (CIH Level 4/IRPM/RICS) or willingness to work towards it Full UK driving licence and access to a vehicle Pre employment checks (DBS and social media screening) will apply. Interviews Stage 1 A Place to Connect Introductory call with the hiring manager Planned date: 8th April via Teams Stage 2 A Place to Show Your Strengths Role related presentation and behavioural/scenario based interview with a Congruity Questionnaire completed beforehand Planned date: 17th April at their Peterborough office They aim to make the process clear, supportive, and valuable ensuring you feel informed and confident throughout. A place to build a future They re ambitious and want people who want to grow with them. You ll have opportunities to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. What you can look forward to: 28 days holiday plus bank holidays, birthday leave, and the option to buy more Cash health plan, Health MOTs, online GP, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and discounts platform Defined Contribution or Defined Benefit pension schemes and life assurance Enhanced parental leave and flexible working options Leadership Academy, apprenticeships, and management development This is more than a job it s a place where you can make an impact, feel valued, and be rewarded for what you do. They re committed to inclusion They value diversity and aim to create a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments, just let us know. Please note you must already have the right to live and work in the UK, as our client does not hold a sponsorship licence. If you re looking for a place where you can make a positive difference, apply now. Recruitment agencies: They work exclusively with partners on their PSL and do not accept unsolicited CVs or speculative approaches for this role. REF-
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
Apr 03, 2026
Full time
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
What You'll Do Work closely with our CEO to refine our ideal customer profile and develop clear buyer personas and use cases Build the narrative for Magentic as a category-defining AI platform for procurement Design and run rapid experiments across acquisition channels to build our growth playbook Leverage modern AI and automation tools to analyse, track, report and execute Work closely with founders, sales, and product to turn customer insights into product and messaging improvements You Might Be a Great Fit if You Have experience driving measurable growth at an early-stage enterprise B2B startup. Have a strong bias for execution and ownership Are comfortable operating across the full marketing stack (customer research, messaging, campaigns, analytics). Strong mix of analytical thinking and creative storytelling. Have a highly experimental mindset - able to test quickly, learn, and iterate. Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity: play a real part in Magentic's upside A salary of £90-100k Visa sponsorship available for this role Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (3-4 days in the office/customer site) Annual team retreat-a fully-funded off-site to recharge, bond, and build Our Interview Process There are a few components because it's really important that both we and you have all the information to make a great decision at this stage of our journey. We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins): this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Skills interview (60 mins with some prep): in this step, we'll ask you to present some of your work to us and discuss it. a) In-person interview: for the final step, we invite you to come meet the team in-person and work alongside us! We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, a role-specific task and a discussion of your work with the team. b) CEO interview (30 mins): a chance for you to meet Robin, hear about his vision for the company - this may happen at the in-person, dependent on scheduling constraints Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
Apr 02, 2026
Full time
What You'll Do Work closely with our CEO to refine our ideal customer profile and develop clear buyer personas and use cases Build the narrative for Magentic as a category-defining AI platform for procurement Design and run rapid experiments across acquisition channels to build our growth playbook Leverage modern AI and automation tools to analyse, track, report and execute Work closely with founders, sales, and product to turn customer insights into product and messaging improvements You Might Be a Great Fit if You Have experience driving measurable growth at an early-stage enterprise B2B startup. Have a strong bias for execution and ownership Are comfortable operating across the full marketing stack (customer research, messaging, campaigns, analytics). Strong mix of analytical thinking and creative storytelling. Have a highly experimental mindset - able to test quickly, learn, and iterate. Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity: play a real part in Magentic's upside A salary of £90-100k Visa sponsorship available for this role Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (3-4 days in the office/customer site) Annual team retreat-a fully-funded off-site to recharge, bond, and build Our Interview Process There are a few components because it's really important that both we and you have all the information to make a great decision at this stage of our journey. We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins): this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Skills interview (60 mins with some prep): in this step, we'll ask you to present some of your work to us and discuss it. a) In-person interview: for the final step, we invite you to come meet the team in-person and work alongside us! We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, a role-specific task and a discussion of your work with the team. b) CEO interview (30 mins): a chance for you to meet Robin, hear about his vision for the company - this may happen at the in-person, dependent on scheduling constraints Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
Job Overview Did your personal AI agent lead you to this opportunity? Fantastic! That kind of forward-thinking ingenuity is exactly what we champion at Citi Innovation Labs. Whether by AI or human insight, we're thrilled you're here to discover how you can shape the future of finance with us. Citi Innovation Labs is a global network of innovation centers focused on delivering cutting edge solutions to all of Citi's lines of business. Our Mission is to create a competitive advantage for our clients, manifested as change in the way they operate, by providing innovative technological solutions with strong client engagement, from idea to production, and by leveraging the entrepreneurial spirit and technological excellence fostered in the Innovation Labs. Our Labs Network is a global organization that spans across New York, London, Tel Aviv, and various other locations globally. We focus on delivering innovative products using cutting edge technologies in highly complex architectures and with the highest delivery standards. The Innovation Labs team performs research and implementation in many advanced domains spanning across AI, Machine learning, NLP, Analytics, and many more. We're on the hunt for a highly skilled and experienced senior engineer to lead the design and development of the various AI services as part of the Citi Innovation Labs. The ideal candidate has an excellent track record in high scale engineering products and specifically AI solutions. In this role, you'll be a key player in driving innovative AI projects throughout the bank. Responsibilities Lead development of highly complex AI solutions, infrastructure, and architecture topics Work with internal and external partners to design, validate and deliver solutions with a commercial benefit for Citi Manage multiple concurrent initiatives and projects of varying sizes & complexity Engage with data science, technical and business stakeholders to define and design overall architecture for key use cases across our lines of business Maintain a strong focus on business outcomes, ensuring technical solutions are developed with an understanding of their strategic impact and commercial benefits. Qualifications Deep expertise in the software industry building enterprise software is a must Proven experience in senior positions as hands on principal engineer or architect Highly experienced in delivering complex solutions and services into production, preferably in Python and AI/ML ecosystem Proficiency in programming languages such as Python. While Python remains foundational, a growing portion of our development leverages GenAI coding tools. We seek individuals actively engaged with these tools, capable of adapting and bridging across multiple programming languages as needed. Great passion and proven hands on experience integrating with AI/ML technologies Strong and diverse technical background. Ability to quickly learn and understand new technologies, influence highly skilled engineering teams, guide technology decisions and vision. Experience with cloud architectures, and specific experience with public cloud offerings Exceptional communication skills, demonstrating an ability to listen actively, effectively solve problems through dialogue, and build strong relationships across diverse teams and stakeholders. Highly developed analytical and problem solving abilities, including the capacity to decompose complex problems, accurately assess timing, ask insightful questions, and strategically select the right tools and solutions to achieve optimal outcomes. What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Visit our Global Benefits page to learn more. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 02, 2026
Full time
Job Overview Did your personal AI agent lead you to this opportunity? Fantastic! That kind of forward-thinking ingenuity is exactly what we champion at Citi Innovation Labs. Whether by AI or human insight, we're thrilled you're here to discover how you can shape the future of finance with us. Citi Innovation Labs is a global network of innovation centers focused on delivering cutting edge solutions to all of Citi's lines of business. Our Mission is to create a competitive advantage for our clients, manifested as change in the way they operate, by providing innovative technological solutions with strong client engagement, from idea to production, and by leveraging the entrepreneurial spirit and technological excellence fostered in the Innovation Labs. Our Labs Network is a global organization that spans across New York, London, Tel Aviv, and various other locations globally. We focus on delivering innovative products using cutting edge technologies in highly complex architectures and with the highest delivery standards. The Innovation Labs team performs research and implementation in many advanced domains spanning across AI, Machine learning, NLP, Analytics, and many more. We're on the hunt for a highly skilled and experienced senior engineer to lead the design and development of the various AI services as part of the Citi Innovation Labs. The ideal candidate has an excellent track record in high scale engineering products and specifically AI solutions. In this role, you'll be a key player in driving innovative AI projects throughout the bank. Responsibilities Lead development of highly complex AI solutions, infrastructure, and architecture topics Work with internal and external partners to design, validate and deliver solutions with a commercial benefit for Citi Manage multiple concurrent initiatives and projects of varying sizes & complexity Engage with data science, technical and business stakeholders to define and design overall architecture for key use cases across our lines of business Maintain a strong focus on business outcomes, ensuring technical solutions are developed with an understanding of their strategic impact and commercial benefits. Qualifications Deep expertise in the software industry building enterprise software is a must Proven experience in senior positions as hands on principal engineer or architect Highly experienced in delivering complex solutions and services into production, preferably in Python and AI/ML ecosystem Proficiency in programming languages such as Python. While Python remains foundational, a growing portion of our development leverages GenAI coding tools. We seek individuals actively engaged with these tools, capable of adapting and bridging across multiple programming languages as needed. Great passion and proven hands on experience integrating with AI/ML technologies Strong and diverse technical background. Ability to quickly learn and understand new technologies, influence highly skilled engineering teams, guide technology decisions and vision. Experience with cloud architectures, and specific experience with public cloud offerings Exceptional communication skills, demonstrating an ability to listen actively, effectively solve problems through dialogue, and build strong relationships across diverse teams and stakeholders. Highly developed analytical and problem solving abilities, including the capacity to decompose complex problems, accurately assess timing, ask insightful questions, and strategically select the right tools and solutions to achieve optimal outcomes. What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Benefits 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Visit our Global Benefits page to learn more. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
About the Role Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams-including sales, product, and technology-to drive value and ensure client success. Success in this role requires deep client understanding, executive level communication, and the ability to drive opportunities for upsell, cross sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short term and long term growth within your assigned accounts. This is a role for an experienced Senior/Lead Senior Account Manager with a minimum of 7 10 years of directly related experience in similar roles at B2B SaaS organizations with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals. Team Dynamic Commitment to Win - Consistently achieve personal and professional goals. Intellectual Curiosity - A strong desire to learn, understand and ask thoughtful questions. Critical Strategic Thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation. Coachability - Humble, acknowledge strengths and weaknesses, take feedback well, and translate it into actionable solutions. Strong Communicator. Self starter who can work independently and with a team as necessary to secure business. Passion for providing solutions to ensure our clients' success. Position Duties and Responsibilities Achieve trusted advisor status individually and establish, nurture and grow relationships between accounts and internal executive teams. Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends. Develop detailed account plans which tie closely to customers' strategic objectives, define a clear growth plan and achieve revenue targets; create demand. Upsell, cross sell and renew accounts while achieving retention and growth targets. Take overall ownership of the end to end sales process utilizing MEDDPICC, coordinate and communicate cross functionally to ensure internal and external stakeholders are aligned and appropriate resources applied as needed. Develop deep industry and product knowledge and expertly command value based messaging to customers. Required Experience, Skills, and Education Minimum of 7 10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at a B2B SaaS company, managing enterprise level relationships across multiple buying centers for a multi million dollar book of business. Highly effective and strategic user of Agentforce 360 Platform (Formerly Salesforce Platform). Demonstrated track record of achieving retention and growth targets. Proven business development and value based selling capabilities. Strong business acumen, operational and analytical skills; ability to understand complex business environments, structures, drivers and manage your book like a business. Ability to cultivate productive client relationships with a variety of buying personas. Experience developing strategic account plans aimed at creating demand. Ability to think strategically and execute tactically; well developed strategic thinking and problem solving skills. Sales cycle and negotiation expertise. Exceptional verbal and written communication skills, effective and persuasive presentation skills. Focused on identifying local candidates who are immediately available to work a hybrid office based position (Tuesday, Wednesday, and Thursday) in the team's London (Southwark) location. This role is not eligible for relocation or remote work. Ability to travel as needed. Preferred Experience, Skills, and Education Bachelor's degree. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top tier investors, 5 star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, São Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Equal Opportunity Employer Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Privacy Notice Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice.
Apr 02, 2026
Full time
About the Role Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams-including sales, product, and technology-to drive value and ensure client success. Success in this role requires deep client understanding, executive level communication, and the ability to drive opportunities for upsell, cross sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short term and long term growth within your assigned accounts. This is a role for an experienced Senior/Lead Senior Account Manager with a minimum of 7 10 years of directly related experience in similar roles at B2B SaaS organizations with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals. Team Dynamic Commitment to Win - Consistently achieve personal and professional goals. Intellectual Curiosity - A strong desire to learn, understand and ask thoughtful questions. Critical Strategic Thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation. Coachability - Humble, acknowledge strengths and weaknesses, take feedback well, and translate it into actionable solutions. Strong Communicator. Self starter who can work independently and with a team as necessary to secure business. Passion for providing solutions to ensure our clients' success. Position Duties and Responsibilities Achieve trusted advisor status individually and establish, nurture and grow relationships between accounts and internal executive teams. Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends. Develop detailed account plans which tie closely to customers' strategic objectives, define a clear growth plan and achieve revenue targets; create demand. Upsell, cross sell and renew accounts while achieving retention and growth targets. Take overall ownership of the end to end sales process utilizing MEDDPICC, coordinate and communicate cross functionally to ensure internal and external stakeholders are aligned and appropriate resources applied as needed. Develop deep industry and product knowledge and expertly command value based messaging to customers. Required Experience, Skills, and Education Minimum of 7 10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at a B2B SaaS company, managing enterprise level relationships across multiple buying centers for a multi million dollar book of business. Highly effective and strategic user of Agentforce 360 Platform (Formerly Salesforce Platform). Demonstrated track record of achieving retention and growth targets. Proven business development and value based selling capabilities. Strong business acumen, operational and analytical skills; ability to understand complex business environments, structures, drivers and manage your book like a business. Ability to cultivate productive client relationships with a variety of buying personas. Experience developing strategic account plans aimed at creating demand. Ability to think strategically and execute tactically; well developed strategic thinking and problem solving skills. Sales cycle and negotiation expertise. Exceptional verbal and written communication skills, effective and persuasive presentation skills. Focused on identifying local candidates who are immediately available to work a hybrid office based position (Tuesday, Wednesday, and Thursday) in the team's London (Southwark) location. This role is not eligible for relocation or remote work. Ability to travel as needed. Preferred Experience, Skills, and Education Bachelor's degree. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top tier investors, 5 star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, São Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Equal Opportunity Employer Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Privacy Notice Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice.
Senior Entertainment Travel Consultant page is loaded Senior Entertainment Travel Consultantlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-79713Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.As a Media Travel agent, you'll join our highly experienced team, providing outstanding service to our Entertainment and Fashion clients.We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and opportunities to go on fam trips.We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You'll Do on a Typical Day Advise and arrange travel for many TV/Online commercials and Fashion shoots. Conduct analysis, budgets and research on up-and-coming Productions and fashion shoots. Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations along with meet and assists at airports. Use Sabre Global Distribution Systems (GDSs) Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels The successful candidate will be required to cover the emergency out of hours number. This will usually be 1 Saturday and 1 Sunday a month (not consecutively) - extra renumeration will be paid for this.We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Attention to detail and thinking out the box. Act with integrity, and look after personal traveller information Possess a strong understanding of the travel industry (background in Media travel, Airline reservation, Hotel reservation, group travel) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Apr 02, 2026
Full time
Senior Entertainment Travel Consultant page is loaded Senior Entertainment Travel Consultantlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-79713Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.As a Media Travel agent, you'll join our highly experienced team, providing outstanding service to our Entertainment and Fashion clients.We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and opportunities to go on fam trips.We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You'll Do on a Typical Day Advise and arrange travel for many TV/Online commercials and Fashion shoots. Conduct analysis, budgets and research on up-and-coming Productions and fashion shoots. Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations along with meet and assists at airports. Use Sabre Global Distribution Systems (GDSs) Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels The successful candidate will be required to cover the emergency out of hours number. This will usually be 1 Saturday and 1 Sunday a month (not consecutively) - extra renumeration will be paid for this.We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Attention to detail and thinking out the box. Act with integrity, and look after personal traveller information Possess a strong understanding of the travel industry (background in Media travel, Airline reservation, Hotel reservation, group travel) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Location London, United Kingdom The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this team? The internal infrastructure team is responsible for building world-class infrastructure and tools used to train, evaluate and serve Cohere's foundational models. By joining our team, you will work in close collaboration with AI researchers to support their AI workload needs on the cutting edge, with a strong focus on stability, scalability, and observability. You will be responsible for building and operating Kubernetes GPU superclusters across multiple clouds. Your work will directly accelerate the development of industry-leading AI models that power Cohere's platform North. We're hiring software engineers at multiple levels. Whether you're early in your career or a seasoned staff engineer, you'll find opportunities to grow and make an impact here. All of our infrastructure roles require participating in a 24x7 on-call rotation, where you are compensated for your on-call schedule. As a Software Engineer in the Internal Infrastructure team, you will: Build and operate Kubernetes compute superclusters across multiple clouds Partner with cloud providers to optimize infrastructure costs, performance, and reliability for AI workloads Work closely with research teams to understand their infrastructure needs and identify ways to improve stability, performance, and efficiency of novel model training techniques Design and build resilient, scalable systems for training AI models, focusing on creating intuitive user interfaces that empower researchers to self-serve to troubleshoot and resolve problems Encourage software best practices across our company and participate in team processes such as knowledge sharing, reviews, and on-call You may be a good fit if you: Have deep experience running Kubernetes clusters at scale and/or scaling and troubleshooting Cloud Native infrastructure, including Infrastructure as Code Have strong programming skills in Go or Python Prefer contributing to Open Source solutions rather than building solutions from the ground up Are self-directed and adaptable, and excel at identifying and solving key problems Draw motivation from building systems that help others be more productive See mentorship, knowledge transfer, and review as essential prerequisites for a healthy team Have excellent communication skills and thrive in fast-paced environments Bonus qualifications: You've previously worked with ML training infrastructure and GPU workloads and have familiarity with RDMA networking You have expertise to support and troubleshoot low level Linux systems You have experience collaborating with research teams or machine learning engineers If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for up to 6 months Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ️ 6 weeks of vacation (30 working days!)
Apr 02, 2026
Full time
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this team? The internal infrastructure team is responsible for building world-class infrastructure and tools used to train, evaluate and serve Cohere's foundational models. By joining our team, you will work in close collaboration with AI researchers to support their AI workload needs on the cutting edge, with a strong focus on stability, scalability, and observability. You will be responsible for building and operating Kubernetes GPU superclusters across multiple clouds. Your work will directly accelerate the development of industry-leading AI models that power Cohere's platform North. We're hiring software engineers at multiple levels. Whether you're early in your career or a seasoned staff engineer, you'll find opportunities to grow and make an impact here. All of our infrastructure roles require participating in a 24x7 on-call rotation, where you are compensated for your on-call schedule. As a Software Engineer in the Internal Infrastructure team, you will: Build and operate Kubernetes compute superclusters across multiple clouds Partner with cloud providers to optimize infrastructure costs, performance, and reliability for AI workloads Work closely with research teams to understand their infrastructure needs and identify ways to improve stability, performance, and efficiency of novel model training techniques Design and build resilient, scalable systems for training AI models, focusing on creating intuitive user interfaces that empower researchers to self-serve to troubleshoot and resolve problems Encourage software best practices across our company and participate in team processes such as knowledge sharing, reviews, and on-call You may be a good fit if you: Have deep experience running Kubernetes clusters at scale and/or scaling and troubleshooting Cloud Native infrastructure, including Infrastructure as Code Have strong programming skills in Go or Python Prefer contributing to Open Source solutions rather than building solutions from the ground up Are self-directed and adaptable, and excel at identifying and solving key problems Draw motivation from building systems that help others be more productive See mentorship, knowledge transfer, and review as essential prerequisites for a healthy team Have excellent communication skills and thrive in fast-paced environments Bonus qualifications: You've previously worked with ML training infrastructure and GPU workloads and have familiarity with RDMA networking You have expertise to support and troubleshoot low level Linux systems You have experience collaborating with research teams or machine learning engineers If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for up to 6 months Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ️ 6 weeks of vacation (30 working days!)
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Apr 01, 2026
Full time
Our Story Leah empowers enterprises to build, orchestrate, and govern intelligent AI agents across legal, procurement, finance, and beyond. Our solution combines advanced AI with deep domain expertise across three core products: Leah Agentic OS, Leah Contract Lifecycle Management (CLM), and Leah Legal. Founded in 2015, Leah automates complex workflows, connects data silos, and drives measurable ROI at scale. Trusted by over 400 global enterprises and backed by leading investors including Insight Partners and SoftBank, Leah, a ContractPod Technologies Limited company, has been recognized as a CLM Visionary by Gartner for five consecutive years and a Leader in the 2025 IDC MarketScape. Headquartered in London with offices worldwide, we are helping enterprises build the AI intelligent infrastructure of the future. The Opportunity As a key member of our Customer Success team, this role is technically savvy, highly organised and for somebody that's great at handling people. You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-level clients, you'll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy - all with a keen eye to retention. This role offers true career development potential for the right candidate. You will be well rewarded for your success with a good base salary and outstanding commission scheme, plus many of the perks you would expect in a bigger business. Responsibilities Set the strategic tone, direction, and supervision of how Leah works with its clients. This includes overseeing client needs, staffing, strategy, and quality of work in accordance with Leah issued process, policies and procedures. Support the customer success team to ensure quality execution that drives towards client's business objectives and key metrics Management of customer expectations and be a focus point for customer issues Drive retention for each account through customer advocacy, increased usage andadoption strategies Increase ARR across existing accounts through the execution of growth / upsell strategies Travel onsite to conduct client business meetings and trainings as required Ensure that all projectsare deliveredon-time, within scope Track progress of any project plans to ensure customer satisfaction - elevate and resolve as appropriate Manage the relationship with the client and all key stakeholders, including the Economic Buyer and / or Executive Sponsor Establish and maintain relationships with third parties/vendors Requirements 4+ year's experience in a similar role (Customer Success, Account Management, Legal Tech, SaaS, or Consulting are particularly relevant) Used to working remotely/independently. SaaS experience essential, legal services experience desirable Solid technical background, with demonstrable understanding of software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Regular domestic travel is required with occasional international travel Required Competencies Self-starter with the ability to handle ambiguity, utilize robust problem-solving skills, demonstrate situational agility, manage parallel efforts, and communicate effectively Ability to influence through persuasion, negotiation, and consensus-building with senior-level leaders, customers, and internal stakeholders. Knowledge managing in a SaaS environment Strong empathy for customers and their business challenges. Proven track record in the management of global service delivery operations Experience with Totango, Freshdesk, JIRA, and other engagement tools is a strong plus. Excellent communication skills with customers and key executives. Ability to identify risks and dependencies and put in place plans to mitigate them. Desirable experience Experience working with/presenting to C-level executives Business process management experience and expertise Proven track record of successfully managing customer relationships and results delivery Benefits Wellness:Paid Health and Wellness Days and comprehensive insurance coverage. Impact:The ability to make a tangible impact on a global organization shaping the future of Enterprise AI. Huge growth and upside potential with the ability to make a true impact on a growing start-up organization At Leah we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non merit factor.
Opportunity: Residential Property Legal Assistant Location: Trowbridge (Flexible Working) Hours: Full-Time (9am - 5pm) Salary: Up to £30,000 + Bonus (DOE) The Opportunity: If you're looking to build a long-term career in residential conveyancing within a genuinely supportive and down-to-earth firm, this could be exactly what you've been waiting for. We're working with a long-established and well-respected firm with a fantastic reputation locally. They combine traditional values with a modern, client-focused approach - and, importantly, they truly look after their people. This is a brilliant opportunity to join a friendly, collaborative team where your development is taken seriously, and your contribution genuinely matters. The Role: You'll play a key part in supporting a busy conveyancing team, getting involved in the full lifecycle of property transactions. This is a varied, hands-on role where no two days look quite the same. Responsibilities include: Assisting with the preparation of contracts, leases and property documentation Drafting correspondence and standard legal documents Liaising with clients, estate agents, lenders and solicitors Supporting with file management, compliance and case updates Coordinating with accounts on transactions and transfers Handling calls, queries and client communication professionally Providing general administrative support and occasional reception cover This is a fantastic role for someone who enjoys being busy, organised and client-facing. What We Are Looking For: Experience within residential conveyancing (essential) Strong organisational skills and attention to detail A confident and professional communication style Someone who enjoys working both independently and as part of a team A positive, proactive attitude and willingness to learn What Is in It for You? The firm really stands out for their culture and how they support their team. You can expect: A genuinely family-friendly firm with real work-life balance Supportive colleagues and approachable leadership - no egos, just a great team 28 days holiday + bank holidays Enhanced maternity pay Bonus scheme Financial support for study and qualification (including CILEx or further progression) Ongoing mentorship and career development The chance to be part of a well-established, highly regarded local firm Why This Role? This isn't just another legal assistant role - it's an opportunity to join a firm where you'll be supported, valued, and given the tools to progress your career properly. Whether you're looking to deepen your conveyancing experience or take the next step towards qualification, this firm will back you all the way. Apply now or reach out for a confidential chat! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Apr 01, 2026
Full time
Opportunity: Residential Property Legal Assistant Location: Trowbridge (Flexible Working) Hours: Full-Time (9am - 5pm) Salary: Up to £30,000 + Bonus (DOE) The Opportunity: If you're looking to build a long-term career in residential conveyancing within a genuinely supportive and down-to-earth firm, this could be exactly what you've been waiting for. We're working with a long-established and well-respected firm with a fantastic reputation locally. They combine traditional values with a modern, client-focused approach - and, importantly, they truly look after their people. This is a brilliant opportunity to join a friendly, collaborative team where your development is taken seriously, and your contribution genuinely matters. The Role: You'll play a key part in supporting a busy conveyancing team, getting involved in the full lifecycle of property transactions. This is a varied, hands-on role where no two days look quite the same. Responsibilities include: Assisting with the preparation of contracts, leases and property documentation Drafting correspondence and standard legal documents Liaising with clients, estate agents, lenders and solicitors Supporting with file management, compliance and case updates Coordinating with accounts on transactions and transfers Handling calls, queries and client communication professionally Providing general administrative support and occasional reception cover This is a fantastic role for someone who enjoys being busy, organised and client-facing. What We Are Looking For: Experience within residential conveyancing (essential) Strong organisational skills and attention to detail A confident and professional communication style Someone who enjoys working both independently and as part of a team A positive, proactive attitude and willingness to learn What Is in It for You? The firm really stands out for their culture and how they support their team. You can expect: A genuinely family-friendly firm with real work-life balance Supportive colleagues and approachable leadership - no egos, just a great team 28 days holiday + bank holidays Enhanced maternity pay Bonus scheme Financial support for study and qualification (including CILEx or further progression) Ongoing mentorship and career development The chance to be part of a well-established, highly regarded local firm Why This Role? This isn't just another legal assistant role - it's an opportunity to join a firm where you'll be supported, valued, and given the tools to progress your career properly. Whether you're looking to deepen your conveyancing experience or take the next step towards qualification, this firm will back you all the way. Apply now or reach out for a confidential chat! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Mar 31, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Mar 31, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Location: Cardiff This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details
Mar 31, 2026
Full time
Location: Cardiff This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details
Location: Plymouth This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details
Mar 31, 2026
Full time
Location: Plymouth This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Mar 30, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Vehicle Rental Agent / Driver Pertemps have an excellent opportunity based near Pride Park, Derby for a Vehicle Rental Agent and Driver to support our clients operation. The role is on a temp to perm basis and offers the successful candidate an opportunity to join a successful family owned business. Shift Patterns / Start times Monday to Friday - 8am to 5:30pm Alternating Saturdays - 8am to 12:30pm You will be given time back in lieu for each Saturday worked to reduce your working week the following week. The successful Vehicle Rental Agent / Driver will: Have no more than 6 points on your license Held your driving license for 12 months Excellent attention to detail Strong work ethic and team player Be able to build strong customer relationships Your duties as a Vehicle Rental Agent / Driver will include: Taking telephone calls and assisting customers in branch complete rental agreements and checking customer documentation Conduct vehicle checks Deliver and collect vehicles to and from our customers Your will receive: £12.90 per hour When permanent it will be £28,500 per annum To apply for the Vehicle Rental Agent / Driver vacancy, please submit an up to date CV or call us on to discuss the opportunity further.
Mar 30, 2026
Full time
Vehicle Rental Agent / Driver Pertemps have an excellent opportunity based near Pride Park, Derby for a Vehicle Rental Agent and Driver to support our clients operation. The role is on a temp to perm basis and offers the successful candidate an opportunity to join a successful family owned business. Shift Patterns / Start times Monday to Friday - 8am to 5:30pm Alternating Saturdays - 8am to 12:30pm You will be given time back in lieu for each Saturday worked to reduce your working week the following week. The successful Vehicle Rental Agent / Driver will: Have no more than 6 points on your license Held your driving license for 12 months Excellent attention to detail Strong work ethic and team player Be able to build strong customer relationships Your duties as a Vehicle Rental Agent / Driver will include: Taking telephone calls and assisting customers in branch complete rental agreements and checking customer documentation Conduct vehicle checks Deliver and collect vehicles to and from our customers Your will receive: £12.90 per hour When permanent it will be £28,500 per annum To apply for the Vehicle Rental Agent / Driver vacancy, please submit an up to date CV or call us on to discuss the opportunity further.
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Mar 30, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Welcome to haus & haus. Following an exceptional 2024 and strong growth projections for 2025 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Estate Agent ready to fast-track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Estate Agent: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Estate Agent: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Estate Agent: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
Mar 25, 2026
Full time
Welcome to haus & haus. Following an exceptional 2024 and strong growth projections for 2025 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Estate Agent ready to fast-track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Estate Agent: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Estate Agent: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Estate Agent: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
Welcome to haus & haus. Following an exceptional 2024 and 2025 along with strong growth projections for 2026 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Sales Consultant ready to fast track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Sales Consultant: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Sales Consultant: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Sales Consultant: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
Mar 25, 2026
Full time
Welcome to haus & haus. Following an exceptional 2024 and 2025 along with strong growth projections for 2026 and beyond, we're expanding our award-winning leasing team. We are now looking for driven Sales Consultant ready to fast track their career in Dubai's thriving rental market. At haus & haus, we focus on long term client relationships and outstanding customer service. Our agents are supported by expert management, administration and marketing teams who ensure you have the insights, leads and tools to succeed. Requirements of a Sales Consultant: Make daily calls to potential landlords and sellers Conduct property market appraisals Understand client requirements and provide suitable solutions Stay up to date with market insights and trends Build trust through regular communication and transparent client relationships Skills of a Sales Consultant: A strong background in sales or client-facing roles A genuine passion for real estate and the ambition to grow your knowledge Excellent customer service and communication skills Self-motivation and a results-driven mindset A proactive, energetic and collaborative approach Benefits of a Sales Consultant: Unlimited earning potential starting with 50% commission Regular incentives on a monthly, quarterly and yearly basis Comprehensive support for international relocation including visa management, Emirates ID and health insurance Access to our in-haus training team and online learning platform to help you obtain local real estate permits The chance to learn from industry-leading agents within an award-winning agency A vibrant work environment and a supportive team culture As one of Dubai's most trusted and reputable real estate agencies, we have an established record of achievement and service as well as expertise in Residential Sales and Leasing, Short Term and Holiday Rentals, Off Plan and Investments, Property Management and Commercial Properties in Dubai. If you're ready to launch your real estate career in a tax-free market with uncapped rewards and world-class support, we'd love to hear from you.
