We're recruiting an experienced and proactive Accommodation Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong temporary accommodation and property management experience to play a key role in ensuring homeless households are placed in safe, suitable and well-managed accommodation. You'll be responsible for managing a portfolio of temporary accommodation and PSL properties, ensuring compliance with health and safety standards, effective tenancy management, and strong engagement with residents, landlords and partner agencies. The role is central to sustaining tenancies and reducing repeat homelessness. This role will be delivered on a hybrid basis, with a mix of home working, office attendance and on-site visits to client premises. The successful candidate must have use of a car for business purposes and valid business insurance. The Role Manage a portfolio of temporary accommodation and PSL properties, covering voids, lettings, tenancy management, repairs and landlord liaison. Contract manage temporary accommodation providers, ensuring compliance with contractual obligations. Carry out regular inspections to ensure properties meet health and safety standards, fitness requirements and local standards. Monitor and visit residents in temporary accommodation to ensure authorised occupation, vacation and repossession in line with homelessness legislation. Ensure households owed a housing duty are actively seeking alternative housing options. Provide advice and support on safeguarding, health and wellbeing, welfare rights, budgeting, tenancy management and independent living skills. Work closely with Housing Needs, Homelessness and other internal teams to ensure coordinated service delivery. Investigate complaints relating to temporary accommodation, service delivery and inter-household disputes, implementing appropriate remedial action. Serve Notices to Quit, support legal proceedings, prepare witness statements and attend court where required. Manage the discharge of households, including arrangements for storage or disposal of belongings following vacation. Complete accommodation sign-ups promptly to minimise void loss and rental income loss. Liaise and negotiate with landlords, agents and accommodation providers to secure suitable placements. Support residents with applications for Discretionary Housing Payments where appropriate. Identify and address tenancy breaches, fraud or misuse of accommodation proportionately and effectively. Lead on complex cases, developing support plans for households at risk of tenancy failure. Convene and participate in multi-agency meetings and case conferences. Deal with safeguarding concerns in line with council procedures. Maintain accurate case records and respond to complaints, Member enquiries and correspondence professionally. Support innovation, service improvement and change initiatives within the team. Key Requirements Experience working in a frontline housing or temporary accommodation role. Proven experience managing properties, tenancies or licences, including dealing with ASB and tenancy breaches. Experience handling complex casework face-to-face and in writing. Strong understanding of homelessness legislation, temporary accommodation and housing management processes. Ability to carry out property inspections and identify health and safety or compliance issues. Experience working with vulnerable households and managing challenging situations sensitively. Strong communication skills, with the ability to explain complex housing issues clearly. Ability to manage a varied caseload and work independently while contributing to a team environment. Strong record-keeping and administrative skills with attention to detail. Effective numeracy skills, including assessing affordability where required. Degree-level qualification or equivalent relevant experience. Full UK driving licence, use of a car for business purposes, and valid business insurance. Willingness to work flexibly, including occasional out-of-hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing management and temporary accommodation professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 12, 2026
Contractor
We're recruiting an experienced and proactive Accommodation Officer to join a Housing Needs service within a local authority. This is an excellent opportunity for a housing professional with strong temporary accommodation and property management experience to play a key role in ensuring homeless households are placed in safe, suitable and well-managed accommodation. You'll be responsible for managing a portfolio of temporary accommodation and PSL properties, ensuring compliance with health and safety standards, effective tenancy management, and strong engagement with residents, landlords and partner agencies. The role is central to sustaining tenancies and reducing repeat homelessness. This role will be delivered on a hybrid basis, with a mix of home working, office attendance and on-site visits to client premises. The successful candidate must have use of a car for business purposes and valid business insurance. The Role Manage a portfolio of temporary accommodation and PSL properties, covering voids, lettings, tenancy management, repairs and landlord liaison. Contract manage temporary accommodation providers, ensuring compliance with contractual obligations. Carry out regular inspections to ensure properties meet health and safety standards, fitness requirements and local standards. Monitor and visit residents in temporary accommodation to ensure authorised occupation, vacation and repossession in line with homelessness legislation. Ensure households owed a housing duty are actively seeking alternative housing options. Provide advice and support on safeguarding, health and wellbeing, welfare rights, budgeting, tenancy management and independent living skills. Work closely with Housing Needs, Homelessness and other internal teams to ensure coordinated service delivery. Investigate complaints relating to temporary accommodation, service delivery and inter-household disputes, implementing appropriate remedial action. Serve Notices to Quit, support legal proceedings, prepare witness statements and attend court where required. Manage the discharge of households, including arrangements for storage or disposal of belongings following vacation. Complete accommodation sign-ups promptly to minimise void loss and rental income loss. Liaise and negotiate with landlords, agents and accommodation providers to secure suitable placements. Support residents with applications for Discretionary Housing Payments where appropriate. Identify and address tenancy breaches, fraud or misuse of accommodation proportionately and effectively. Lead on complex cases, developing support plans for households at risk of tenancy failure. Convene and participate in multi-agency meetings and case conferences. Deal with safeguarding concerns in line with council procedures. Maintain accurate case records and respond to complaints, Member enquiries and correspondence professionally. Support innovation, service improvement and change initiatives within the team. Key Requirements Experience working in a frontline housing or temporary accommodation role. Proven experience managing properties, tenancies or licences, including dealing with ASB and tenancy breaches. Experience handling complex casework face-to-face and in writing. Strong understanding of homelessness legislation, temporary accommodation and housing management processes. Ability to carry out property inspections and identify health and safety or compliance issues. Experience working with vulnerable households and managing challenging situations sensitively. Strong communication skills, with the ability to explain complex housing issues clearly. Ability to manage a varied caseload and work independently while contributing to a team environment. Strong record-keeping and administrative skills with attention to detail. Effective numeracy skills, including assessing affordability where required. Degree-level qualification or equivalent relevant experience. Full UK driving licence, use of a car for business purposes, and valid business insurance. Willingness to work flexibly, including occasional out-of-hours work. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing management and temporary accommodation professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Jan 12, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Lettings Manager Monday to Friday 9am 6pm Saturdays and Bank Holidays on a rota basis in busy leasing periods. Southall We are recruiting an experienced Lettings Manager for a fantastic client based in Southall. This is an exciting opportunity to play a key role in driving the rental performance of a high-quality residential development, while delivering an exceptional customer experience and leading a motivated lettings team. The Role As Lettings Manager, you will be responsible for the overall rental performance of the development, maximising profitability while maintaining brand standards and operating within agreed budgets. You will oversee marketing and leasing activity, manage income and expenses, and lead and develop the lettings team to ensure outstanding service is delivered at all times. Key Responsibilities Act as a brand ambassador, providing exceptional service to residents, prospective tenants, contractors and visitors Communicate professionally and courteously with residents and colleagues, both verbally and in writing Support and contribute to resident events to drive community engagement Conduct monthly market surveys and maintain a strong understanding of local competition and market conditions Contribute to a dynamic marketing and leasing strategy, providing insight and feedback to the General Manager Forecast end-of-tenancy dates to minimise voids and maximise re-let opportunities Lead and support the lettings team in conducting property viewings Liaise with external agents to monitor market trends Respond to mystery shopping feedback and coach best practice Ensure all enquiries are logged, managed promptly and referral programmes actively promoted Oversee the referencing process, ensuring compliance with company standards and GDPR regulations Manage applicant communication from application through to move-in, including contracts and deposit registration Ensure timely rent collection and manage the arrears process Negotiate tenancy renewals in line with targets and serve statutory notices where required Maintain knowledge of local council and HMO regulations, ensuring full compliance and licence management Use property management systems to record transactions and produce operational reports Support, train and mentor new team members Share best practice, contribute to process improvements and support a positive team culture aligned with company values About You Proven experience in residential property lettings, ideally within Build to Rent, student accommodation or serviced apartments A strong track record of achieving and exceeding sales and lettings targets Excellent customer service skills with strong attention to detail Experience of leading, coaching and developing team members Confident, professional and highly organised, with the ability to manage multiple priorities
Jan 12, 2026
Full time
Lettings Manager Monday to Friday 9am 6pm Saturdays and Bank Holidays on a rota basis in busy leasing periods. Southall We are recruiting an experienced Lettings Manager for a fantastic client based in Southall. This is an exciting opportunity to play a key role in driving the rental performance of a high-quality residential development, while delivering an exceptional customer experience and leading a motivated lettings team. The Role As Lettings Manager, you will be responsible for the overall rental performance of the development, maximising profitability while maintaining brand standards and operating within agreed budgets. You will oversee marketing and leasing activity, manage income and expenses, and lead and develop the lettings team to ensure outstanding service is delivered at all times. Key Responsibilities Act as a brand ambassador, providing exceptional service to residents, prospective tenants, contractors and visitors Communicate professionally and courteously with residents and colleagues, both verbally and in writing Support and contribute to resident events to drive community engagement Conduct monthly market surveys and maintain a strong understanding of local competition and market conditions Contribute to a dynamic marketing and leasing strategy, providing insight and feedback to the General Manager Forecast end-of-tenancy dates to minimise voids and maximise re-let opportunities Lead and support the lettings team in conducting property viewings Liaise with external agents to monitor market trends Respond to mystery shopping feedback and coach best practice Ensure all enquiries are logged, managed promptly and referral programmes actively promoted Oversee the referencing process, ensuring compliance with company standards and GDPR regulations Manage applicant communication from application through to move-in, including contracts and deposit registration Ensure timely rent collection and manage the arrears process Negotiate tenancy renewals in line with targets and serve statutory notices where required Maintain knowledge of local council and HMO regulations, ensuring full compliance and licence management Use property management systems to record transactions and produce operational reports Support, train and mentor new team members Share best practice, contribute to process improvements and support a positive team culture aligned with company values About You Proven experience in residential property lettings, ideally within Build to Rent, student accommodation or serviced apartments A strong track record of achieving and exceeding sales and lettings targets Excellent customer service skills with strong attention to detail Experience of leading, coaching and developing team members Confident, professional and highly organised, with the ability to manage multiple priorities
This role is a 30 Hour Contract Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions click apply for full job details
Jan 12, 2026
Full time
This role is a 30 Hour Contract Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions click apply for full job details
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Jan 12, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Payments team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross border interests and provide integrated reporting and management. TTS is a highly innovative organisation with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. What you'll do: This is a dynamic senior network leadership role requiring the individual to work across global Treasury and Trade Solutions (TTS) functional partners, branches, Global Payments product, and external partners such as agent banks and Financial Market Infrastructures (FMI). Our network managers work collaboratively to piece together coherent and well-integrated network solutions, while at the same time evaluating and engaging internal and external partners to augment TTS's core network offerings that deliver global value for our clients. Global Payments is a key strength and differentiator for TTS and Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi's Global Payments business market leading and amongst the largest in the industry. Our Global Payments business is comprised of globally centralized WorldLink payments business, in country Cross border Funds Transfer (CBFT) business, and domestic payments business, amongst a few others. This role will be responsible for managing, developing, and commercializing the core underlying network infrastructure and capabilities of both in country network capabilities and cross border capability globally and driving the commercialization of our network capability. The Senior Network Solutions manager is a strategic professional who closely follows latest TTS Network trends and performance, adapts them for application within Network Solutions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in different geographies and functional areas and occasional external clients. Accountable for significant business risk and controls or authoritative advice regarding the operations of the network. Candidate is also responsible for the overall TTS governance of the agent bank and FMI (Financial Market Infrastructure). Responsibilities: Formulate and refine the global agent bank network governance: update guidelines, administrate global network reviews, and maintain our operational procedure. Oversee Agent Bank Diligence: Ensure thorough checks are performed on all agent banks, both domestic and cross border payments. Identify Network Optimization and Cost Savings: Find opportunities to reduce expenses related to domestic and cross border payments. Assist with Agent Bank Issues: Help product managers resolve problems with agent bank service levels. Draft Client Communications: Support product managers in creating updates for clients. Enhance Governance for Financial Market Infrastructure (FMI): Ensure proper oversight for all domestic payment FMIs, supporting the existing FMI lead. Manage Agent Bank Agreements: Keep Service Level Agreements (SLAs) and contracts with agent banks current. Validate Inter Company Service Agreements (ICSAs): Confirm ICSAs with branches accurately reflect provided services and work with relevant departments to fix discrepancies. Drive Service Excellence: Ensure all entities in our network (branches and agent banks) provide excellent service and implement improvements when needed. Lead Agent Bank Changes: If an agent bank change is decided, this role will evaluate alternatives, potentially manage RFPs, and assist product managers with the transition. Serve as senior subject matter expert: on Network Solutions to sales and client management throughout the end to end sales process. What we'll need from you: Significant experience in relevant banking roles. Experience in a decision management, data science or analytics, or finance. Ability to work as a team, communicate well both written and orally, and multitask on multiple projects at a time. Strong experience of 3rd party partner engagement in multiple geographies. Knowledge of 3rd party service level management and legal aspect. Strong understanding of AML and compliance risk. Strong knowledge of the risk dynamics and roles and responsibility between partnerships. Understand clients' needs and ability to solution for clients. Experience of commercial business disciplines and operating models underpinning payments and receivables products. Track record of results delivery, execution focus. Research skills coupled with an ability to analyse information, draw conclusions and present data driven findings in written and oral presentation formats quickly and accurately. Working and high level of knowledge of banking regulations, as well as local regulations. Bachelor's/University degree, master's degree preferred. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Network Capabilities Management Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Jan 11, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Payments team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross border interests and provide integrated reporting and management. TTS is a highly innovative organisation with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. What you'll do: This is a dynamic senior network leadership role requiring the individual to work across global Treasury and Trade Solutions (TTS) functional partners, branches, Global Payments product, and external partners such as agent banks and Financial Market Infrastructures (FMI). Our network managers work collaboratively to piece together coherent and well-integrated network solutions, while at the same time evaluating and engaging internal and external partners to augment TTS's core network offerings that deliver global value for our clients. Global Payments is a key strength and differentiator for TTS and Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi's Global Payments business market leading and amongst the largest in the industry. Our Global Payments business is comprised of globally centralized WorldLink payments business, in country Cross border Funds Transfer (CBFT) business, and domestic payments business, amongst a few others. This role will be responsible for managing, developing, and commercializing the core underlying network infrastructure and capabilities of both in country network capabilities and cross border capability globally and driving the commercialization of our network capability. The Senior Network Solutions manager is a strategic professional who closely follows latest TTS Network trends and performance, adapts them for application within Network Solutions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in different geographies and functional areas and occasional external clients. Accountable for significant business risk and controls or authoritative advice regarding the operations of the network. Candidate is also responsible for the overall TTS governance of the agent bank and FMI (Financial Market Infrastructure). Responsibilities: Formulate and refine the global agent bank network governance: update guidelines, administrate global network reviews, and maintain our operational procedure. Oversee Agent Bank Diligence: Ensure thorough checks are performed on all agent banks, both domestic and cross border payments. Identify Network Optimization and Cost Savings: Find opportunities to reduce expenses related to domestic and cross border payments. Assist with Agent Bank Issues: Help product managers resolve problems with agent bank service levels. Draft Client Communications: Support product managers in creating updates for clients. Enhance Governance for Financial Market Infrastructure (FMI): Ensure proper oversight for all domestic payment FMIs, supporting the existing FMI lead. Manage Agent Bank Agreements: Keep Service Level Agreements (SLAs) and contracts with agent banks current. Validate Inter Company Service Agreements (ICSAs): Confirm ICSAs with branches accurately reflect provided services and work with relevant departments to fix discrepancies. Drive Service Excellence: Ensure all entities in our network (branches and agent banks) provide excellent service and implement improvements when needed. Lead Agent Bank Changes: If an agent bank change is decided, this role will evaluate alternatives, potentially manage RFPs, and assist product managers with the transition. Serve as senior subject matter expert: on Network Solutions to sales and client management throughout the end to end sales process. What we'll need from you: Significant experience in relevant banking roles. Experience in a decision management, data science or analytics, or finance. Ability to work as a team, communicate well both written and orally, and multitask on multiple projects at a time. Strong experience of 3rd party partner engagement in multiple geographies. Knowledge of 3rd party service level management and legal aspect. Strong understanding of AML and compliance risk. Strong knowledge of the risk dynamics and roles and responsibility between partnerships. Understand clients' needs and ability to solution for clients. Experience of commercial business disciplines and operating models underpinning payments and receivables products. Track record of results delivery, execution focus. Research skills coupled with an ability to analyse information, draw conclusions and present data driven findings in written and oral presentation formats quickly and accurately. Working and high level of knowledge of banking regulations, as well as local regulations. Bachelor's/University degree, master's degree preferred. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Product Management and Development Job Family: Network Capabilities Management Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. The Senior Manager, Business Development, EMEA will manage, coach and mentor a team of highly motivated sales reps in London. The ideal candidate is data-driven and enjoys building and scaling processes, partnering with cross-functional teams, and driving alignment with sales to drive exceptional results. Roles and Responsibilities Build & Develop a Team Recruit, interview, and hire excellent Outbound Business Development Representatives (BDRs) at scale Mentor and guide BDRs through career progression Partners with leaders in the organization to build career pathways and support readiness programs into new roles Increase Efficiency & Productivity Drive a high performance, high accountability culture to achieve and exceed sales development goals Foster a strong coaching culture by supporting your BDRs through call coaching, sequence review and development, email and social selling strategies, objection handling Partner with Sales Enablement on the delivery of new enablement programs, operational processes, iteration of existing programs Be the go-to resource for day-to-day processes Operational Excellence Assist in the execution and delivery of core operational tasks, including account & territory assignments, process design and documentation, and change management. Work closely with the BDRs to ensure quality efforts and how to manage proper follow-up. Work closely with Marketing to identify and improve the most important KPIs for outbound pipeline creation, revenue generation, and campaign performance. Work closely with PMM and Growth to understand our products and tie into outreach messaging. Maintaining a close feedback loop with Marketing at the top of funnel to help us understand what's working and what's not. Forecast, report, track, and manage sales activities and results using Salesforce (CRM) Provide daily, weekly and monthly reporting on KPIs, lead pipeline, conversion of qualified opportunities and overall effectiveness Actionable Insight Identify and make recommendations for improvement in the areas of process, efficiency and productivity Track sales team metrics and report data to senior leadership on a regular basis Key Skills BA/BS in relevant discipline preferred. 2+ years of experience as an Outbound BDR Manager, or relevant sales experience Have worked at a fast-paced, high-growth tech company (ideally selling into both mid-market and enterprise companies) Experience with Salesforce (CRM) is required. Experience with Outbound tools such as Outreach is required. Experience with data and intent signal tools such as 6Sense and G2 is preferred Highly fluent in designing and implementing outbound sales development playbooks, cadences, and best practices Experience with scaling an Outbound BDR team and can think through career paths, compensation plans, segmenting the team, etc. You use data and analytics to drive your decision making process, identify areas for improvement, and track progress Great at motivating and inspiring BDRs to high performance Excellent presentation, organizational, and communication skills (both written and verbal). Written samples may be requested. Team and goal-oriented. High output; low ego UK Employee Benefits at Ironclad Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly, the opportunity to help build the company you want to work at US Employee Benefits at Ironclad 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Jan 11, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. The Senior Manager, Business Development, EMEA will manage, coach and mentor a team of highly motivated sales reps in London. The ideal candidate is data-driven and enjoys building and scaling processes, partnering with cross-functional teams, and driving alignment with sales to drive exceptional results. Roles and Responsibilities Build & Develop a Team Recruit, interview, and hire excellent Outbound Business Development Representatives (BDRs) at scale Mentor and guide BDRs through career progression Partners with leaders in the organization to build career pathways and support readiness programs into new roles Increase Efficiency & Productivity Drive a high performance, high accountability culture to achieve and exceed sales development goals Foster a strong coaching culture by supporting your BDRs through call coaching, sequence review and development, email and social selling strategies, objection handling Partner with Sales Enablement on the delivery of new enablement programs, operational processes, iteration of existing programs Be the go-to resource for day-to-day processes Operational Excellence Assist in the execution and delivery of core operational tasks, including account & territory assignments, process design and documentation, and change management. Work closely with the BDRs to ensure quality efforts and how to manage proper follow-up. Work closely with Marketing to identify and improve the most important KPIs for outbound pipeline creation, revenue generation, and campaign performance. Work closely with PMM and Growth to understand our products and tie into outreach messaging. Maintaining a close feedback loop with Marketing at the top of funnel to help us understand what's working and what's not. Forecast, report, track, and manage sales activities and results using Salesforce (CRM) Provide daily, weekly and monthly reporting on KPIs, lead pipeline, conversion of qualified opportunities and overall effectiveness Actionable Insight Identify and make recommendations for improvement in the areas of process, efficiency and productivity Track sales team metrics and report data to senior leadership on a regular basis Key Skills BA/BS in relevant discipline preferred. 2+ years of experience as an Outbound BDR Manager, or relevant sales experience Have worked at a fast-paced, high-growth tech company (ideally selling into both mid-market and enterprise companies) Experience with Salesforce (CRM) is required. Experience with Outbound tools such as Outreach is required. Experience with data and intent signal tools such as 6Sense and G2 is preferred Highly fluent in designing and implementing outbound sales development playbooks, cadences, and best practices Experience with scaling an Outbound BDR team and can think through career paths, compensation plans, segmenting the team, etc. You use data and analytics to drive your decision making process, identify areas for improvement, and track progress Great at motivating and inspiring BDRs to high performance Excellent presentation, organizational, and communication skills (both written and verbal). Written samples may be requested. Team and goal-oriented. High output; low ego UK Employee Benefits at Ironclad Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly, the opportunity to help build the company you want to work at US Employee Benefits at Ironclad 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Just Recruitment is supporting a growing business at the forefront of their sector, based in Sudbury - they are looking for a Part Time Finance Manager to join the team. The key purpose of this role is to manage the Finance Department and to support senior management in all areas of finance and accounting, reporting directly in to the MD and being responsible for an Accounts Assistant. Key duties: Reconciling current accounts on SAGE. Updating cash flow spreadsheet and reviewing. Loading purchase invoices onto SAGE and distributing for approval. Producing Balance of Accounts for Finance Meeting. Reviewing sales ledger and purchase ledger. Compiling supplier invoices, review and loading for payment via Bacs, updating SAGE and sending remittance advice. Managing SAGE backups. Reconciling all bank accounts against paper statements. Loading credit card payments onto SAGE and reconciling against paper statement. Calculating commission figures for payroll. Processing wages - gathering all timesheets and expenses, compiling and sending to an outsourced company, receiving documents and payslips back, loading Bacs payments and sending payslips and loading Journals onto SAGE. Downloading monthly supplier invoices. Creating monthly sales invoices. Compiling and filing VAT Returns. Compiling required documents for accountants at financial year end, processing SAGE Year End and communicating as necessary with accountants Managing commercial and vehicle insurance. Reviewing current circumstances, reassessing cover and requirements, and supplying supporting documents. All property management tasks with support from Accounts Assistant Reconciling rental payments from agent's statement. Communicating with and managing tenants when required. Supporting other departments as required. This is a part time role - working 20 - 25 hours per week - this role is office based and the ideal candidate will be able to work Tuesdays and Thursdays but hours can be flexible. This is an excellent opportunity to join a lovely business, with a great ethos and a long-standing team.
Jan 09, 2026
Full time
Just Recruitment is supporting a growing business at the forefront of their sector, based in Sudbury - they are looking for a Part Time Finance Manager to join the team. The key purpose of this role is to manage the Finance Department and to support senior management in all areas of finance and accounting, reporting directly in to the MD and being responsible for an Accounts Assistant. Key duties: Reconciling current accounts on SAGE. Updating cash flow spreadsheet and reviewing. Loading purchase invoices onto SAGE and distributing for approval. Producing Balance of Accounts for Finance Meeting. Reviewing sales ledger and purchase ledger. Compiling supplier invoices, review and loading for payment via Bacs, updating SAGE and sending remittance advice. Managing SAGE backups. Reconciling all bank accounts against paper statements. Loading credit card payments onto SAGE and reconciling against paper statement. Calculating commission figures for payroll. Processing wages - gathering all timesheets and expenses, compiling and sending to an outsourced company, receiving documents and payslips back, loading Bacs payments and sending payslips and loading Journals onto SAGE. Downloading monthly supplier invoices. Creating monthly sales invoices. Compiling and filing VAT Returns. Compiling required documents for accountants at financial year end, processing SAGE Year End and communicating as necessary with accountants Managing commercial and vehicle insurance. Reviewing current circumstances, reassessing cover and requirements, and supplying supporting documents. All property management tasks with support from Accounts Assistant Reconciling rental payments from agent's statement. Communicating with and managing tenants when required. Supporting other departments as required. This is a part time role - working 20 - 25 hours per week - this role is office based and the ideal candidate will be able to work Tuesdays and Thursdays but hours can be flexible. This is an excellent opportunity to join a lovely business, with a great ethos and a long-standing team.
Technical Product Manager - Semantic Modeling and Integration Location London Business Area Engineering and CTO Ref # Description & Requirements Who we are / The Team The Metadata Strategy team, part of Bloomberg's CTO Office, defines and delivers the long-term strategy for how semantic data and metadata are structured, managed, and leveraged across the company. Our mission is to build scalable, intelligent systems that make data more meaningful, discoverable, and interoperable across Bloomberg's diverse products and platforms. The Bloomberg Knowledge Graph (KG) is a foundational data asset that models the vast and interconnected landscape of financial markets, entities, events, and metadata across Bloomberg's ecosystem. It serves as the semantic backbone of the firm, enabling consistent, context-rich representation of data that powers a wide array of internal and client-facing applications-from analytics and search to AI, personalization, and risk modeling. As a strategic artifact and the foundation of Bloomberg's Metadata Strategy, the Knowledge Graph underpins the next generation of AI-driven and semantically enriched experiences for Bloomberg clients and internal stakeholders alike. The Semantic Model Product Owner will play a key role in shaping the evolution of this critical platform. About the Role Bloomberg is seeking an experienced and visionary Technical Product Owner to lead the development and evolution of the Bloomberg Semantic Model (BSM)-our enterprise-wide knowledge modeling initiative and oversee the population of Bloomberg's knowledge graph and its integration into Bloomberg's ecosystem. This foundational role is responsible for shaping the strategic roadmap, technical direction, and execution plans for semantic modeling across financial and non-financial domains. The ideal candidate will combine deep technical knowledge of semantic modeling and metadata systems with strong product ownership capabilities, enabling Bloomberg to scale its knowledge graph and metadata strategy in alignment with data, product, and AI workflows across the organization. We'll trust you to Define and champion the long-term vision and strategic roadmap for Bloomberg's enterprise semantic model (BSM), aligning with firm-wide data and product strategies. Develop and deploy strategies for iterative semantic model development and modularization of semantic models and taxonomies for application across disparate use cases. Develop a domain-inclusive knowledge modeling strategy, extending BSM beyond financial instruments to include products, people, processes, and internal operations. Lead integration strategy between BSM and AI/ML teams, enabling semantic grounding for generative AI, intelligent agents, and large language models. Create structured roadmaps for domain-specific modeling, in partnership with data experts across asset classes, reference data, core product, and engineering teams. Oversee the prioritization and sequencing of data domains into the BSM, ensuring a coherent and extensible knowledge architecture. Establish best practices for ontology, taxonomy, and reference model development, ensuring quality, reusability, and semantic consistency. Stay abreast of the latest research, tools, and industry trends in knowledge representation, and incorporate innovative approaches into the modeling lifecycle. Introduce automation and tooling for model development workflows to streamline authoring, validation, and deployment processes. Work closely with data domain experts, core product stakeholders, and engineers to capture modeling requirements and translate them into actionable roadmaps and user stories. Serve as a key liaison between data teams, platform engineers, and AI researchers, facilitating communication and ensuring that models meet stakeholder needs. Foster collaboration between metadata creators and consumers, ensuring semantic infrastructure is usable, scalable, and impactful. You'll need to have 8+ years of experience in a product management role Breadth of knowledge and familiarity with metadata, enterprise data modeling and industry best practices Proficiency in Semantic technologies and semantic data modeling including OWL, RDF/S, SPARQL, SHACL, Ontology design and knowledge graphs Experience in semantic model integration into large ecosystems and legacy systems A strong technical or Engineering background and broad technical fluency A track record of shaping business strategy and roadmaps for technical products and providing reliable, scalable, and easy-to-use infrastructure A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience High degree of organization, individual initiative, and personal accountability Experience with one or more agile project management tools Ability to drive change and influence stakeholders at all levels to deliver impact in a fast-paced, high-pressure environment. We'd love to see A good understanding of financial markets , instruments and products Open source involvement or community presence Exposure to Bloomberg Terminal and/or enterprise data products Experience with collaborative design platforms, such as MIRO and FIGMA. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Jan 09, 2026
Full time
Technical Product Manager - Semantic Modeling and Integration Location London Business Area Engineering and CTO Ref # Description & Requirements Who we are / The Team The Metadata Strategy team, part of Bloomberg's CTO Office, defines and delivers the long-term strategy for how semantic data and metadata are structured, managed, and leveraged across the company. Our mission is to build scalable, intelligent systems that make data more meaningful, discoverable, and interoperable across Bloomberg's diverse products and platforms. The Bloomberg Knowledge Graph (KG) is a foundational data asset that models the vast and interconnected landscape of financial markets, entities, events, and metadata across Bloomberg's ecosystem. It serves as the semantic backbone of the firm, enabling consistent, context-rich representation of data that powers a wide array of internal and client-facing applications-from analytics and search to AI, personalization, and risk modeling. As a strategic artifact and the foundation of Bloomberg's Metadata Strategy, the Knowledge Graph underpins the next generation of AI-driven and semantically enriched experiences for Bloomberg clients and internal stakeholders alike. The Semantic Model Product Owner will play a key role in shaping the evolution of this critical platform. About the Role Bloomberg is seeking an experienced and visionary Technical Product Owner to lead the development and evolution of the Bloomberg Semantic Model (BSM)-our enterprise-wide knowledge modeling initiative and oversee the population of Bloomberg's knowledge graph and its integration into Bloomberg's ecosystem. This foundational role is responsible for shaping the strategic roadmap, technical direction, and execution plans for semantic modeling across financial and non-financial domains. The ideal candidate will combine deep technical knowledge of semantic modeling and metadata systems with strong product ownership capabilities, enabling Bloomberg to scale its knowledge graph and metadata strategy in alignment with data, product, and AI workflows across the organization. We'll trust you to Define and champion the long-term vision and strategic roadmap for Bloomberg's enterprise semantic model (BSM), aligning with firm-wide data and product strategies. Develop and deploy strategies for iterative semantic model development and modularization of semantic models and taxonomies for application across disparate use cases. Develop a domain-inclusive knowledge modeling strategy, extending BSM beyond financial instruments to include products, people, processes, and internal operations. Lead integration strategy between BSM and AI/ML teams, enabling semantic grounding for generative AI, intelligent agents, and large language models. Create structured roadmaps for domain-specific modeling, in partnership with data experts across asset classes, reference data, core product, and engineering teams. Oversee the prioritization and sequencing of data domains into the BSM, ensuring a coherent and extensible knowledge architecture. Establish best practices for ontology, taxonomy, and reference model development, ensuring quality, reusability, and semantic consistency. Stay abreast of the latest research, tools, and industry trends in knowledge representation, and incorporate innovative approaches into the modeling lifecycle. Introduce automation and tooling for model development workflows to streamline authoring, validation, and deployment processes. Work closely with data domain experts, core product stakeholders, and engineers to capture modeling requirements and translate them into actionable roadmaps and user stories. Serve as a key liaison between data teams, platform engineers, and AI researchers, facilitating communication and ensuring that models meet stakeholder needs. Foster collaboration between metadata creators and consumers, ensuring semantic infrastructure is usable, scalable, and impactful. You'll need to have 8+ years of experience in a product management role Breadth of knowledge and familiarity with metadata, enterprise data modeling and industry best practices Proficiency in Semantic technologies and semantic data modeling including OWL, RDF/S, SPARQL, SHACL, Ontology design and knowledge graphs Experience in semantic model integration into large ecosystems and legacy systems A strong technical or Engineering background and broad technical fluency A track record of shaping business strategy and roadmaps for technical products and providing reliable, scalable, and easy-to-use infrastructure A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience High degree of organization, individual initiative, and personal accountability Experience with one or more agile project management tools Ability to drive change and influence stakeholders at all levels to deliver impact in a fast-paced, high-pressure environment. We'd love to see A good understanding of financial markets , instruments and products Open source involvement or community presence Exposure to Bloomberg Terminal and/or enterprise data products Experience with collaborative design platforms, such as MIRO and FIGMA. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
We require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties. This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with; An excellent career in a stable, growing business Investment in your training and progression Exclusive perks via membership Permanent role Long Service recognition Bi-Annual bonus scheme Parking available on site Hours: Full time, 40 hours a week maximum 5 days a week in store Monday to Sunday availability desired (occasional weekend on monthly rota) Varied Hours - Earliest start is usually 7.30am, latest finish is 6pm Customer Sales Advisor Duties such as: Promote rentals of storage units and other options available Work to targets to increase revenue within the store Respond to phone and email enquiries (no cold calling) Greet customers and provide excellent customer service Ensure all Health and Safety procedures are adhered to Help keep the store secure, clean and tidy Follow company procedures This is a great opportunity as a Customer Sales Advisor to join a friendly team to develop your career. It would be advantageous if you have experience in a customer facing role possibly in retail such as a shop assistant or as an estate agent or sales consultant plus a little knowledge of self-storage. If you have some sales experience we would love to hear from you!
Jan 09, 2026
Full time
We require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties. This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with; An excellent career in a stable, growing business Investment in your training and progression Exclusive perks via membership Permanent role Long Service recognition Bi-Annual bonus scheme Parking available on site Hours: Full time, 40 hours a week maximum 5 days a week in store Monday to Sunday availability desired (occasional weekend on monthly rota) Varied Hours - Earliest start is usually 7.30am, latest finish is 6pm Customer Sales Advisor Duties such as: Promote rentals of storage units and other options available Work to targets to increase revenue within the store Respond to phone and email enquiries (no cold calling) Greet customers and provide excellent customer service Ensure all Health and Safety procedures are adhered to Help keep the store secure, clean and tidy Follow company procedures This is a great opportunity as a Customer Sales Advisor to join a friendly team to develop your career. It would be advantageous if you have experience in a customer facing role possibly in retail such as a shop assistant or as an estate agent or sales consultant plus a little knowledge of self-storage. If you have some sales experience we would love to hear from you!
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Software Development Engineer Introduction to team Private Label Solutions (PLS) is the B2B arm of Expedia Group. We open up our supply and innovative technology to businesses looking to take on the world of travel. These businesses, sometimes referred to as our 'demand partners', include global financial institutions (e.g. AMEX), corporate managed travel, offline travel agents (e.g. Flight Centre), global travel suppliers (e.g. Delta) and many more . In this role, you will: As an engineer in our team, you'll have the opportunity to make a real impact by contributing to systems that operate at global scale. You'll work on high-throughput, low-latency APIs where availability, performance, and resilience are critical - powering billions of travel transactions every day- in particular: Write clean, maintainable, and well-tested code using Kotlin, Java, TypeScript Work across the full stack - primarily on backend services, APIs, and data flows, with the option to contribute to frontend web applications as needed Join a collaborative Agile team involved in all phases of development - from ideation and design to deployment and production support Take part in shaping technical direction through code reviews, mentorship, and architectural discussions Help continuously improve our systems for scalability, performance, observability, and fault tolerance Partner with product and business stakeholders to build solutions that solve real customer problems at scale Experience and qualifications: We're looking for curious, creative engineers who are passionate about building great products and eager to grow. You don't need to know everything on day one - if you're excited about the role and ready to learn, we'd love to hear from you. Some experience or interest in the following areas will be helpful: Programming with modern languages such as Java, Kotlin, JavaScript, or similar Working with frontend frameworks like React, Vue, or Angular Understanding of backend services, RESTful APIs, and how systems integrate Exposure to cloud platforms like AWS, GCP, or Azure Familiarity with SQL or NoSQL databases Knowledge of computer science fundamentals (data structures, algorithms, system design) Writing clean, maintainable code and an interest in CI/CD, testing, or DevOps practices Strong communication and teamwork skills A growth mindset - the desire to keep learning and improving, both personally and technically As a Team, We Love To: Build reliable, scalable systems that empower millions of travellers Keep our codebase clean and architecture elegant Learn from each other, share knowledge, and grow together Celebrate wins, reflect on misses, and always aim higher Use our travel perks to explore the world What You'll Get We'll take your career on a journey that's right for you, while recognising and rewarding your contributions. Competitive salary with clear growth pathways Opportunities to serve as a domain expert in cross-functional teams Access to global tech conferences and workshops Travel discounts to help you tick off your bucket list A truly inclusive culture that values your background and ideas Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Jan 09, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Software Development Engineer Introduction to team Private Label Solutions (PLS) is the B2B arm of Expedia Group. We open up our supply and innovative technology to businesses looking to take on the world of travel. These businesses, sometimes referred to as our 'demand partners', include global financial institutions (e.g. AMEX), corporate managed travel, offline travel agents (e.g. Flight Centre), global travel suppliers (e.g. Delta) and many more . In this role, you will: As an engineer in our team, you'll have the opportunity to make a real impact by contributing to systems that operate at global scale. You'll work on high-throughput, low-latency APIs where availability, performance, and resilience are critical - powering billions of travel transactions every day- in particular: Write clean, maintainable, and well-tested code using Kotlin, Java, TypeScript Work across the full stack - primarily on backend services, APIs, and data flows, with the option to contribute to frontend web applications as needed Join a collaborative Agile team involved in all phases of development - from ideation and design to deployment and production support Take part in shaping technical direction through code reviews, mentorship, and architectural discussions Help continuously improve our systems for scalability, performance, observability, and fault tolerance Partner with product and business stakeholders to build solutions that solve real customer problems at scale Experience and qualifications: We're looking for curious, creative engineers who are passionate about building great products and eager to grow. You don't need to know everything on day one - if you're excited about the role and ready to learn, we'd love to hear from you. Some experience or interest in the following areas will be helpful: Programming with modern languages such as Java, Kotlin, JavaScript, or similar Working with frontend frameworks like React, Vue, or Angular Understanding of backend services, RESTful APIs, and how systems integrate Exposure to cloud platforms like AWS, GCP, or Azure Familiarity with SQL or NoSQL databases Knowledge of computer science fundamentals (data structures, algorithms, system design) Writing clean, maintainable code and an interest in CI/CD, testing, or DevOps practices Strong communication and teamwork skills A growth mindset - the desire to keep learning and improving, both personally and technically As a Team, We Love To: Build reliable, scalable systems that empower millions of travellers Keep our codebase clean and architecture elegant Learn from each other, share knowledge, and grow together Celebrate wins, reflect on misses, and always aim higher Use our travel perks to explore the world What You'll Get We'll take your career on a journey that's right for you, while recognising and rewarding your contributions. Competitive salary with clear growth pathways Opportunities to serve as a domain expert in cross-functional teams Access to global tech conferences and workshops Travel discounts to help you tick off your bucket list A truly inclusive culture that values your background and ideas Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Senior Customer Journey Manager page is loaded Senior Customer Journey Managerlocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 20, 2026 (13 days left to apply)job requisition id: 149586 End Date Monday 19 January 2026 Salary Range £76,194 - £89,640 Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Customer Journey Manager SALARY: £76,194 - £89,640 LOCATION: Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site listed above. About this opportunity This is a unique opportunity to work at the cutting edge of AI within the Group, helping define the blueprint for next-generation operations.We're the newly formed Hive Lab, an integral part of the amazing Colleague Channels Platform. Our mission is to innovate and enhance customer journeys and drive growth by leveraging cutting-edge Agentic AI solutions. We take pride in our strong culture, with a key focus on inclusivity, innovation, and continuous learning.During 2025 we have delivered a Proof of Concept using the latest Agentic tech and have identified significant value for LBG. In 2026 we want to take this journey further - aiming to build this new capability while always looking for opportunities to innovate and go further for our customers and colleagues. This role presents an exciting opportunity to enhance customer value by becoming more data-driven, and utilising predictive, leading-edge technology.We're passionate about being northern-based and putting the North on the map for LBG. Join us and be part of this exciting journey!We're looking for a Senior Customer Journey Manager to join our new lab, where you'll play a crucial role in product development, assisting the Senior Product Owners and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions.We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. The key responsibilities of the role Independently understands the end-to-end customer journeys across multiple areas within Consumer Relationships Integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey. Defines high-level requirements and supports incubation of new solutions to address customer problems. Oversees the delivery of quality Customer Journey and process maps. Continually evaluates the effectiveness of the journey from a customer and business perspective using data-led insights. Lead a team of CJMs to deliver brilliant customer experiences - both line managing directly and coaching as the CJM Practice Lead for the Lab Work with our Engineering teams to work out the best solution to meet customer needs Displays a continuous improvement mentality to their journey. Coordinate cross functional alignment on journeys. Skills we're looking for Customer Journey Management - End to end design and optimisation of customer and colleague journeys Data & Insight - Strong analytical skills; ability to interpret data and drive evidence based decisions. Agile Delivery - Experience working in Agile environments; backlog shaping and iterative delivery. Technical Awareness - High level understanding of payments architecture and integrations. Regulatory Knowledge - Familiarity with Payments and KYC compliance requirements. Leadership - Validated ability to lead, coach and develop teams; drive change in complex environments. Stakeholder Management - Strong communication and influencing skills across technical and business teams. Problem Solving & Adaptability - Ability to navigate ambiguity and deliver solutions in fast paced settings. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:• A generous pension contribution of up to 15%• An annual performance-related bonus• Share schemes including free shares• Benefits you can adapt to your lifestyle, such as discounted shopping• 30 days' holiday, with bank holidays on top• A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Jan 09, 2026
Full time
Senior Customer Journey Manager page is loaded Senior Customer Journey Managerlocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 20, 2026 (13 days left to apply)job requisition id: 149586 End Date Monday 19 January 2026 Salary Range £76,194 - £89,640 Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Customer Journey Manager SALARY: £76,194 - £89,640 LOCATION: Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site listed above. About this opportunity This is a unique opportunity to work at the cutting edge of AI within the Group, helping define the blueprint for next-generation operations.We're the newly formed Hive Lab, an integral part of the amazing Colleague Channels Platform. Our mission is to innovate and enhance customer journeys and drive growth by leveraging cutting-edge Agentic AI solutions. We take pride in our strong culture, with a key focus on inclusivity, innovation, and continuous learning.During 2025 we have delivered a Proof of Concept using the latest Agentic tech and have identified significant value for LBG. In 2026 we want to take this journey further - aiming to build this new capability while always looking for opportunities to innovate and go further for our customers and colleagues. This role presents an exciting opportunity to enhance customer value by becoming more data-driven, and utilising predictive, leading-edge technology.We're passionate about being northern-based and putting the North on the map for LBG. Join us and be part of this exciting journey!We're looking for a Senior Customer Journey Manager to join our new lab, where you'll play a crucial role in product development, assisting the Senior Product Owners and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions.We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. The key responsibilities of the role Independently understands the end-to-end customer journeys across multiple areas within Consumer Relationships Integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey. Defines high-level requirements and supports incubation of new solutions to address customer problems. Oversees the delivery of quality Customer Journey and process maps. Continually evaluates the effectiveness of the journey from a customer and business perspective using data-led insights. Lead a team of CJMs to deliver brilliant customer experiences - both line managing directly and coaching as the CJM Practice Lead for the Lab Work with our Engineering teams to work out the best solution to meet customer needs Displays a continuous improvement mentality to their journey. Coordinate cross functional alignment on journeys. Skills we're looking for Customer Journey Management - End to end design and optimisation of customer and colleague journeys Data & Insight - Strong analytical skills; ability to interpret data and drive evidence based decisions. Agile Delivery - Experience working in Agile environments; backlog shaping and iterative delivery. Technical Awareness - High level understanding of payments architecture and integrations. Regulatory Knowledge - Familiarity with Payments and KYC compliance requirements. Leadership - Validated ability to lead, coach and develop teams; drive change in complex environments. Stakeholder Management - Strong communication and influencing skills across technical and business teams. Problem Solving & Adaptability - Ability to navigate ambiguity and deliver solutions in fast paced settings. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:• A generous pension contribution of up to 15%• An annual performance-related bonus• Share schemes including free shares• Benefits you can adapt to your lifestyle, such as discounted shopping• 30 days' holiday, with bank holidays on top• A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
For additional information, please review .By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.TTS is a highly innovative organisation with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. What you'll do: This is a dynamic senior network leadership role requiring the individual to work across global Treasury and Trade Solutions (TTS) functional partners, branches, Global Payments product, and external partners such as agent banks and Financial Market Infrastructures (FMI). Our network managers work collaboratively to piece together coherent and well-integrated network solutions, while at the same time evaluating and engaging internal and external partners to augment TTS's core network offerings that deliver global value for our clients.Global Payments is a key strength and differentiator for TTS and Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi's Global Payments business market leading and amongst the largest in the industry.Our Global Payments business is comprised of globally centralized WorldLink payments business, in-country Cross-border Funds Transfer (CBFT) business, and domestic payments business, amongst a few others. This role will be responsible for managing, developing, and commercializing the core underlying network infrastructure and capabilities of both in-country network capabilities and cross-border capability globally and driving the commercialization of our network capability.The Senior Network Solutions manager is a strategic professional who closely follows latest TTS Network trends and performance, adapts them for application within Network Solutions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in different geographies and functional areas and occasional external clients. Accountable for significant business risk and controls or authoritative advice regarding the operations of the network. Candidate is also responsible for the overall TTS governance of the agent bank and FMI (Financial Market Infrastructure).Responsibilities: Formulate and refine the global agent bank network governance: update guidelines, administrate global network reviews, and maintain our operational procedure. Oversee Agent Bank Diligence: Ensure thorough checks are performed on all agent banks, both domestic and cross-border payments. Identify Network Optimization and Cost Savings: Find opportunities to reduce expenses related to domestic and cross-border payments. Assist with Agent Bank Issues: Help product managers resolve problems with agent bank service levels. Draft Client Communications: Support product managers in creating updates for clients. Enhance Governance for Financial Market Infrastructure (FMI): Ensure proper oversight for all domestic payment FMIs, supporting the existing FMI lead. Manage Agent Bank Agreements: Keep Service Level Agreements (SLAs) and contracts with agent banks current. Validate Inter-Company Service Agreements (ICSAs): Confirm ICSAs with branches accurately reflect provided services and work with relevant departments to fix discrepancies. Drive Service Excellence: Ensure all entities in our network (branches and agent banks) provide excellent service and implement improvements when needed. Lead Agent Bank Changes: If an agent bank change is decided, this role will evaluate alternatives, potentially manage RFPs, and assist product managers with the transition. Serve as senior subject matter expert: on Network Solutions to sales and client management throughout the end-to-end sales process. What we'll need from you: Significant experience in relevant banking roles. Experience in a decision management, data science or analytics, or finance. Ability to work as a team, communicate well both written and orally, and multitask on multiple projects at a time. Strong experience of 3rd party partner engagement in multiple geographies. Knowledge of 3rd party service level management and legal aspect. Strong understanding of AML and compliance risk. Strong knowledge of the risk dynamics and roles and responsibility between partnerships. Understand clients' needs and ability to solution for clients. Experience of commercial business disciplines and operating models underpinning payments and receivables products. Track record of results delivery, execution focus. Research skills coupled with an ability to analyse information, draw conclusions and present data-driven findings in written and oral presentation formats quickly and accurately. Working and high level of knowledge of banking regulations, as well as local regulations. Bachelor's/University degree, master's degree preferred. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Product Management and Development Job Family: Network Capabilities Management Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply
Jan 09, 2026
Full time
For additional information, please review .By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.TTS is a highly innovative organisation with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. What you'll do: This is a dynamic senior network leadership role requiring the individual to work across global Treasury and Trade Solutions (TTS) functional partners, branches, Global Payments product, and external partners such as agent banks and Financial Market Infrastructures (FMI). Our network managers work collaboratively to piece together coherent and well-integrated network solutions, while at the same time evaluating and engaging internal and external partners to augment TTS's core network offerings that deliver global value for our clients.Global Payments is a key strength and differentiator for TTS and Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi's Global Payments business market leading and amongst the largest in the industry.Our Global Payments business is comprised of globally centralized WorldLink payments business, in-country Cross-border Funds Transfer (CBFT) business, and domestic payments business, amongst a few others. This role will be responsible for managing, developing, and commercializing the core underlying network infrastructure and capabilities of both in-country network capabilities and cross-border capability globally and driving the commercialization of our network capability.The Senior Network Solutions manager is a strategic professional who closely follows latest TTS Network trends and performance, adapts them for application within Network Solutions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in different geographies and functional areas and occasional external clients. Accountable for significant business risk and controls or authoritative advice regarding the operations of the network. Candidate is also responsible for the overall TTS governance of the agent bank and FMI (Financial Market Infrastructure).Responsibilities: Formulate and refine the global agent bank network governance: update guidelines, administrate global network reviews, and maintain our operational procedure. Oversee Agent Bank Diligence: Ensure thorough checks are performed on all agent banks, both domestic and cross-border payments. Identify Network Optimization and Cost Savings: Find opportunities to reduce expenses related to domestic and cross-border payments. Assist with Agent Bank Issues: Help product managers resolve problems with agent bank service levels. Draft Client Communications: Support product managers in creating updates for clients. Enhance Governance for Financial Market Infrastructure (FMI): Ensure proper oversight for all domestic payment FMIs, supporting the existing FMI lead. Manage Agent Bank Agreements: Keep Service Level Agreements (SLAs) and contracts with agent banks current. Validate Inter-Company Service Agreements (ICSAs): Confirm ICSAs with branches accurately reflect provided services and work with relevant departments to fix discrepancies. Drive Service Excellence: Ensure all entities in our network (branches and agent banks) provide excellent service and implement improvements when needed. Lead Agent Bank Changes: If an agent bank change is decided, this role will evaluate alternatives, potentially manage RFPs, and assist product managers with the transition. Serve as senior subject matter expert: on Network Solutions to sales and client management throughout the end-to-end sales process. What we'll need from you: Significant experience in relevant banking roles. Experience in a decision management, data science or analytics, or finance. Ability to work as a team, communicate well both written and orally, and multitask on multiple projects at a time. Strong experience of 3rd party partner engagement in multiple geographies. Knowledge of 3rd party service level management and legal aspect. Strong understanding of AML and compliance risk. Strong knowledge of the risk dynamics and roles and responsibility between partnerships. Understand clients' needs and ability to solution for clients. Experience of commercial business disciplines and operating models underpinning payments and receivables products. Track record of results delivery, execution focus. Research skills coupled with an ability to analyse information, draw conclusions and present data-driven findings in written and oral presentation formats quickly and accurately. Working and high level of knowledge of banking regulations, as well as local regulations. Bachelor's/University degree, master's degree preferred. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Product Management and Development Job Family: Network Capabilities Management Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Privacy Counsel Remote Location: United Kingdom Position Summary HackerOne is seeking a Privacy Counsel to join our Privacy function to support the growing volume and complexity of global data protection, AI governance, and commercial contracting needs across the business. In this role, you will help accelerate product development, sales motions, internal procurement and cross-border data operations by providing thoughtful, practical, and globally relevant privacy support. In addition to our legal and privacy teams, you will work closely with colleagues in our Product, Security, Compliance, Engineering, and Sales to deliver clear guidance, supporting privacy assessments, and review customer and vendor agreements to help us move quickly and responsibly as we grow. This is an individual contributor role ideal for a privacy lawyer who enjoys hands on work, cross functional collaboration, and applying structured legal thinking to emerging technologies. What You Will Do Apply an AI-First approach by using AI tools responsibly to improve research quality, drafting efficiency, and privacy assessment workflows. Demonstrate Change Agility by adapting quickly to evolving global privacy and AI regulations, adjusting guidance as new risks, tools, or requirements emerge. Use First Principles Problem Solving to simplify complex privacy questions, clarify assumptions, and provide clear, structured recommendations. Leverage Data-Driven Decision Making during DPIAs, and related assessments by grounding evaluations in evidence, criteria, and regulatory expectations. Support the current Privacy function with global privacy assessments, including DPIAs, AI DPIAs, TIAs, LIAs, and other structured risk reviews. Review new and existing product features, AI capabilities, and data practices as part of privacy-by-design, identifying risks and opportunities early in development. Draft, review, and negotiate data processing agreements (DPAs), privacy terms, and commercial contracts to support global sales and procurement. Maintain and update privacy contractual documentation and internal templates and policies. Create and deliver internal training on privacy and AI governance. As part of the Privacy function, support internal and external privacy audits, coordinate with external advisors, and ensure alignment across business functions on assessment findings and remediation. Monitor evolving privacy laws, case law, AI governance frameworks, and regulatory trends, sharing key insights with stakeholders to maintain compliance and anticipate future requirements. Minimum Qualifications Qualified lawyer (UK or EU) with GDPR experience PQE 5+ years (mix of in house or private practice experience). Years matter less to us than impact. If you have relevant specialist experience, apply even if you don't quite hit the 5+ years. Strong knowledge of EU/UK GDPR and familiarity with global privacy laws (US, Middle East, Asia). Experience drafting and negotiating data processing agreements and handling privacy related issues in a global business context. Proven ability to manage data breaches, regulatory notifications and privacy audits. Excellent communication skills with the ability to simplify complex legal concepts for non legal audiences. Strong understanding of AI technologies, their ethical implications, and related legal frameworks. Excellent analytical, problem solving, and decision making skills with the ability to provide practical and strategic legal advice. Experience in using privacy management systems such as OneTrust is required. Ability to manage multiple priorities and work collaboratively across diverse teams. Comfortable working independently in a fast paced, global environment Preferred Qualifications Certified Information Privacy Professional (CIPP), Artificial Intelligence Governance Professional (AIGP) and other relevant certifications, German language proficiency. Experience in cybersecurity, offensive security, or SaaS environments. Compensation Band UK Tier: £80K - £100K • Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Jan 09, 2026
Full time
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Privacy Counsel Remote Location: United Kingdom Position Summary HackerOne is seeking a Privacy Counsel to join our Privacy function to support the growing volume and complexity of global data protection, AI governance, and commercial contracting needs across the business. In this role, you will help accelerate product development, sales motions, internal procurement and cross-border data operations by providing thoughtful, practical, and globally relevant privacy support. In addition to our legal and privacy teams, you will work closely with colleagues in our Product, Security, Compliance, Engineering, and Sales to deliver clear guidance, supporting privacy assessments, and review customer and vendor agreements to help us move quickly and responsibly as we grow. This is an individual contributor role ideal for a privacy lawyer who enjoys hands on work, cross functional collaboration, and applying structured legal thinking to emerging technologies. What You Will Do Apply an AI-First approach by using AI tools responsibly to improve research quality, drafting efficiency, and privacy assessment workflows. Demonstrate Change Agility by adapting quickly to evolving global privacy and AI regulations, adjusting guidance as new risks, tools, or requirements emerge. Use First Principles Problem Solving to simplify complex privacy questions, clarify assumptions, and provide clear, structured recommendations. Leverage Data-Driven Decision Making during DPIAs, and related assessments by grounding evaluations in evidence, criteria, and regulatory expectations. Support the current Privacy function with global privacy assessments, including DPIAs, AI DPIAs, TIAs, LIAs, and other structured risk reviews. Review new and existing product features, AI capabilities, and data practices as part of privacy-by-design, identifying risks and opportunities early in development. Draft, review, and negotiate data processing agreements (DPAs), privacy terms, and commercial contracts to support global sales and procurement. Maintain and update privacy contractual documentation and internal templates and policies. Create and deliver internal training on privacy and AI governance. As part of the Privacy function, support internal and external privacy audits, coordinate with external advisors, and ensure alignment across business functions on assessment findings and remediation. Monitor evolving privacy laws, case law, AI governance frameworks, and regulatory trends, sharing key insights with stakeholders to maintain compliance and anticipate future requirements. Minimum Qualifications Qualified lawyer (UK or EU) with GDPR experience PQE 5+ years (mix of in house or private practice experience). Years matter less to us than impact. If you have relevant specialist experience, apply even if you don't quite hit the 5+ years. Strong knowledge of EU/UK GDPR and familiarity with global privacy laws (US, Middle East, Asia). Experience drafting and negotiating data processing agreements and handling privacy related issues in a global business context. Proven ability to manage data breaches, regulatory notifications and privacy audits. Excellent communication skills with the ability to simplify complex legal concepts for non legal audiences. Strong understanding of AI technologies, their ethical implications, and related legal frameworks. Excellent analytical, problem solving, and decision making skills with the ability to provide practical and strategic legal advice. Experience in using privacy management systems such as OneTrust is required. Ability to manage multiple priorities and work collaboratively across diverse teams. Comfortable working independently in a fast paced, global environment Preferred Qualifications Certified Information Privacy Professional (CIPP), Artificial Intelligence Governance Professional (AIGP) and other relevant certifications, German language proficiency. Experience in cybersecurity, offensive security, or SaaS environments. Compensation Band UK Tier: £80K - £100K • Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.
Opportunity: Commercial Property Lawyer Location: Devon (Honiton, Axminster, Seaton or Sidmouth) - Hybrid Working Salary: Up to £75,000 (DOE) + bonus Are you a confident commercial property lawyer ready for your next step? This is a standout opportunity to join a well-established South West law firm with an excellent reputation across real estate, agriculture and the wider commercial market. With genuine scope to grow, shape your role and work within a collaborative, people-centred environment, this is a brilliant move for someone wanting impact and autonomy. The Role You will join a respected Commercial Property team working on a varied and interesting caseload including: Acquisitions & disposals Commercial leases Development work Landlord & tenant matters Opportunities to work with rural and agricultural property matters (advantageous but not essential) You'll be working with business owners, developers, agents, lenders and long-standing regional clients - offering high-quality advice while maintaining excellent client relationships. There is genuine opportunity for progression, with the option to take on management-level responsibilities and to mentor junior colleagues if this aligns with your career goals. Equally, if you prefer to focus purely on delivering strong fee-earning work, the team fully supports that too. This is a role that adapts around you. What We Are Looking For 5+ PQE or at least 5 years of managing a full commercial property caseload Strong experience across core commercial property work Agricultural/rural expertise would be a real advantage A proactive, client-focused approach Someone who thrives in a regional, community-based environment Ambition to develop, progress and shape your role - or simply enjoy being a high-quality, dedicated fee earner without extra responsibilities What Is in It for You A supportive culture, a collaborative team and a brilliant benefits package: Up to 30 days' holiday+ birthday day off + December shutdown Auto-enrol pension WPA NHS Top-up Scheme Private Healthcare Death in Service: 2 salary Perkbox Employee Assistance Programme Annual flu vaccine Summertime early finishes (4pm Fridays in July) Why This Role You'll be joining a well-regarded regional firm with real heritage, a strong commercial presence and a loyal client base across a range of sectors. The work is varied, meaningful and steady, with plenty of support, modern systems and a genuinely warm team culture. Whether you're looking for progression and leadership or simply a place to thrive as a strong, autonomous fee earner, this firm offers both paths - without pressure. If you're seeking a new challenge in the South West and want a confidential chat about where this role could take your career, get in touch - we would love to speak with you. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Jan 09, 2026
Full time
Opportunity: Commercial Property Lawyer Location: Devon (Honiton, Axminster, Seaton or Sidmouth) - Hybrid Working Salary: Up to £75,000 (DOE) + bonus Are you a confident commercial property lawyer ready for your next step? This is a standout opportunity to join a well-established South West law firm with an excellent reputation across real estate, agriculture and the wider commercial market. With genuine scope to grow, shape your role and work within a collaborative, people-centred environment, this is a brilliant move for someone wanting impact and autonomy. The Role You will join a respected Commercial Property team working on a varied and interesting caseload including: Acquisitions & disposals Commercial leases Development work Landlord & tenant matters Opportunities to work with rural and agricultural property matters (advantageous but not essential) You'll be working with business owners, developers, agents, lenders and long-standing regional clients - offering high-quality advice while maintaining excellent client relationships. There is genuine opportunity for progression, with the option to take on management-level responsibilities and to mentor junior colleagues if this aligns with your career goals. Equally, if you prefer to focus purely on delivering strong fee-earning work, the team fully supports that too. This is a role that adapts around you. What We Are Looking For 5+ PQE or at least 5 years of managing a full commercial property caseload Strong experience across core commercial property work Agricultural/rural expertise would be a real advantage A proactive, client-focused approach Someone who thrives in a regional, community-based environment Ambition to develop, progress and shape your role - or simply enjoy being a high-quality, dedicated fee earner without extra responsibilities What Is in It for You A supportive culture, a collaborative team and a brilliant benefits package: Up to 30 days' holiday+ birthday day off + December shutdown Auto-enrol pension WPA NHS Top-up Scheme Private Healthcare Death in Service: 2 salary Perkbox Employee Assistance Programme Annual flu vaccine Summertime early finishes (4pm Fridays in July) Why This Role You'll be joining a well-regarded regional firm with real heritage, a strong commercial presence and a loyal client base across a range of sectors. The work is varied, meaningful and steady, with plenty of support, modern systems and a genuinely warm team culture. Whether you're looking for progression and leadership or simply a place to thrive as a strong, autonomous fee earner, this firm offers both paths - without pressure. If you're seeking a new challenge in the South West and want a confidential chat about where this role could take your career, get in touch - we would love to speak with you. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Senior Property & Asset Manager Surveyor Location: Wilmslow, Cheshire Business Area: Property and Asset Management Reports to: Managing Director Full or Part time: Full time Salary Banding: Depending on experience At Re:volve Real Estate, we are committed to attracting and retaining exceptional professionals by offering a supportive, flexible, and rewarding working environment. Benefits and Rewards In return for your expertise and leadership, we offer: • 25 days' annual leave, plus an additional day off to celebrate your birthday • Hybrid working, providing flexibility while maintaining strong team collaboration • A senior leadership role with genuine opportunity to shape the growth and future direction of the business • Regular team-building and social events, reflecting our collaborative and people-focused culture • Company pension scheme • Death in Service cover • A director-led environment where your expertise, judgement, and professional voice are valued This role offers the opportunity to make a meaningful impact within a growing, ambitious firm that values quality, integrity, and long-term client relationships. Main Purpose of Role To lead and deliver high-quality property and asset management services across a varied commercial portfolio, providing strategic oversight while ensuring operational excellence. This unique role combines hands-on property management with asset strategy, ensuring assets perform at optimum levels and continue to evolve in line with client objectives. You will take responsibility for investment performance, operational compliance, tenant engagement, lease events, service charge operation, and strategic portfolio direction. Working closely with senior leadership, the wider management team, clients, and occupiers, you will uphold Re:volve Real Estate's reputation for delivering best-in-class, director-led professional services. The successful candidate will also be responsible for ensuring all operational, financial, and strategic activities comply with RICS professional standards and the RICS Service Charge Code, maintaining up-to-date knowledge of evolving guidance and best practice requirements. Key Responsibilities and Deliverables Provide strategic oversight across the property portfolio, developing and implementing asset management plans that maximise performance and align with client goals. Lead on all key lease events including rent reviews, lease renewals, re-gears, and negotiations to optimise income and mitigate risk. Oversee operational property management including service charge budgeting, expenditure control, reconciliations, and facilities management oversight. Monitor asset and portfolio performance against KPIs, benchmarks, and financial forecasts, taking proactive action to drive continuous improvement. Build and maintain strong relationships with tenants, clients, stakeholders, and professional partners, ensuring exceptional service and timely communication. Ensure compliance with health & safety, statutory obligations, environmental standards, insurance requirements, and company procedures across all managed assets. Provide accurate, timely, and transparent reporting to clients and senior leadership covering operational, financial, and strategic asset performance. Manage contractor and supplier relationships, ensuring efficient procurement, contract oversight, and adherence to lease requirements. Lead, mentor, and support junior property managers and operational staff, contributing to team development and professional excellence. Primary Responsibilities Develop, implement, and monitor asset management initiatives that enhance rental income, reduce costs, extend lease terms, and improve tenant retention. Undertake regular property inspections, ensuring compliance, safety, and proactive identification of risks or opportunities. Oversee tendering processes, major works plans, FM contractor performance, and day-to-day operational management. Ensure accuracy of service charge budgets, year-end accounts, insurance valuations, and service charge compliance. Manage critical lease event diaries, ensuring timely action and strategic preparation for negotiations or lease restructuring. Lead on occupier engagement, resolving issues professionally and maintaining positive, constructive landlord-tenant relationships. Work collaboratively with other departments including Facilities Management, Building Surveying, and Finance, to deliver integrated solutions. Represent Re:volve professionally at client meetings, site visits, and industry events, identifying business development opportunities where appropriate. Person Specification (Qualifications Education and Role Specification) MRICS qualified (or equivalent) with a minimum of 5 years' post-qualification experience in commercial property and/or asset management. Strong commercial acumen with a proven ability to analyse asset performance, interpret market conditions, and deliver strategic recommendations. Demonstrable experience managing multi-let commercial assets, service charge operations, and FM/contractor oversight. Excellent negotiation and communication skills, including experience handling lease events and tenant engagement. Experienced team leader with track record of managing and developing junior professionals. Highly organised, proactive, and self-motivated with strong attention to detail and the ability to manage multiple competing priorities. Advanced IT literacy with proficiency in property management systems and Microsoft Office, particularly Excel for financial modelling and analysis. Knowledge and Expertise In-depth understanding of commercial property management, asset management principles, and landlord & tenant legislation. Strong working knowledge of market drivers, investment valuation, lease structures, and portfolio performance metrics. Experience managing service charges, capital expenditure planning, and major works programmes. Strong understanding of building compliance including H&S, fire safety, statutory inspections, and environmental standards. Capable of building effective working relationships with clients, occupiers, contractors, and colleagues across multiple disciplines. Track record of delivering results through proactive management, innovation, and continuous improvement initiatives. Ability to balance strategic thinking with hands-on operational delivery, making this hybrid role highly effective and unique. Company and Department Overview Re:volve Real Estate is a dedicated team of chartered surveyors and experienced property professionals focused on enhancing property asset performance for clients. We deliver a bespoke, focused service ensuring that assets under management continue to evolve and perform at optimum levels. No asset should ever 'stand still,' and it is this ethos that sets us apart from our competitors. Offering a director-led service, Re:volve has an approachable and experienced team committed to providing an exceptional level of service to all our clients. Services offered include property management, asset management, service charge consultancy for landlords and occupiers, and comprehensive building surveying and project management. The Property and Asset Management team within Re:volve delivers core managing agent services to clients, such as building and facilities management, service charge operation, and property management/core surveying activity. It is a large, multi-disciplinary team, forming the largest division in Re:volve. Send your CV, and click "Apply"
Jan 08, 2026
Full time
Senior Property & Asset Manager Surveyor Location: Wilmslow, Cheshire Business Area: Property and Asset Management Reports to: Managing Director Full or Part time: Full time Salary Banding: Depending on experience At Re:volve Real Estate, we are committed to attracting and retaining exceptional professionals by offering a supportive, flexible, and rewarding working environment. Benefits and Rewards In return for your expertise and leadership, we offer: • 25 days' annual leave, plus an additional day off to celebrate your birthday • Hybrid working, providing flexibility while maintaining strong team collaboration • A senior leadership role with genuine opportunity to shape the growth and future direction of the business • Regular team-building and social events, reflecting our collaborative and people-focused culture • Company pension scheme • Death in Service cover • A director-led environment where your expertise, judgement, and professional voice are valued This role offers the opportunity to make a meaningful impact within a growing, ambitious firm that values quality, integrity, and long-term client relationships. Main Purpose of Role To lead and deliver high-quality property and asset management services across a varied commercial portfolio, providing strategic oversight while ensuring operational excellence. This unique role combines hands-on property management with asset strategy, ensuring assets perform at optimum levels and continue to evolve in line with client objectives. You will take responsibility for investment performance, operational compliance, tenant engagement, lease events, service charge operation, and strategic portfolio direction. Working closely with senior leadership, the wider management team, clients, and occupiers, you will uphold Re:volve Real Estate's reputation for delivering best-in-class, director-led professional services. The successful candidate will also be responsible for ensuring all operational, financial, and strategic activities comply with RICS professional standards and the RICS Service Charge Code, maintaining up-to-date knowledge of evolving guidance and best practice requirements. Key Responsibilities and Deliverables Provide strategic oversight across the property portfolio, developing and implementing asset management plans that maximise performance and align with client goals. Lead on all key lease events including rent reviews, lease renewals, re-gears, and negotiations to optimise income and mitigate risk. Oversee operational property management including service charge budgeting, expenditure control, reconciliations, and facilities management oversight. Monitor asset and portfolio performance against KPIs, benchmarks, and financial forecasts, taking proactive action to drive continuous improvement. Build and maintain strong relationships with tenants, clients, stakeholders, and professional partners, ensuring exceptional service and timely communication. Ensure compliance with health & safety, statutory obligations, environmental standards, insurance requirements, and company procedures across all managed assets. Provide accurate, timely, and transparent reporting to clients and senior leadership covering operational, financial, and strategic asset performance. Manage contractor and supplier relationships, ensuring efficient procurement, contract oversight, and adherence to lease requirements. Lead, mentor, and support junior property managers and operational staff, contributing to team development and professional excellence. Primary Responsibilities Develop, implement, and monitor asset management initiatives that enhance rental income, reduce costs, extend lease terms, and improve tenant retention. Undertake regular property inspections, ensuring compliance, safety, and proactive identification of risks or opportunities. Oversee tendering processes, major works plans, FM contractor performance, and day-to-day operational management. Ensure accuracy of service charge budgets, year-end accounts, insurance valuations, and service charge compliance. Manage critical lease event diaries, ensuring timely action and strategic preparation for negotiations or lease restructuring. Lead on occupier engagement, resolving issues professionally and maintaining positive, constructive landlord-tenant relationships. Work collaboratively with other departments including Facilities Management, Building Surveying, and Finance, to deliver integrated solutions. Represent Re:volve professionally at client meetings, site visits, and industry events, identifying business development opportunities where appropriate. Person Specification (Qualifications Education and Role Specification) MRICS qualified (or equivalent) with a minimum of 5 years' post-qualification experience in commercial property and/or asset management. Strong commercial acumen with a proven ability to analyse asset performance, interpret market conditions, and deliver strategic recommendations. Demonstrable experience managing multi-let commercial assets, service charge operations, and FM/contractor oversight. Excellent negotiation and communication skills, including experience handling lease events and tenant engagement. Experienced team leader with track record of managing and developing junior professionals. Highly organised, proactive, and self-motivated with strong attention to detail and the ability to manage multiple competing priorities. Advanced IT literacy with proficiency in property management systems and Microsoft Office, particularly Excel for financial modelling and analysis. Knowledge and Expertise In-depth understanding of commercial property management, asset management principles, and landlord & tenant legislation. Strong working knowledge of market drivers, investment valuation, lease structures, and portfolio performance metrics. Experience managing service charges, capital expenditure planning, and major works programmes. Strong understanding of building compliance including H&S, fire safety, statutory inspections, and environmental standards. Capable of building effective working relationships with clients, occupiers, contractors, and colleagues across multiple disciplines. Track record of delivering results through proactive management, innovation, and continuous improvement initiatives. Ability to balance strategic thinking with hands-on operational delivery, making this hybrid role highly effective and unique. Company and Department Overview Re:volve Real Estate is a dedicated team of chartered surveyors and experienced property professionals focused on enhancing property asset performance for clients. We deliver a bespoke, focused service ensuring that assets under management continue to evolve and perform at optimum levels. No asset should ever 'stand still,' and it is this ethos that sets us apart from our competitors. Offering a director-led service, Re:volve has an approachable and experienced team committed to providing an exceptional level of service to all our clients. Services offered include property management, asset management, service charge consultancy for landlords and occupiers, and comprehensive building surveying and project management. The Property and Asset Management team within Re:volve delivers core managing agent services to clients, such as building and facilities management, service charge operation, and property management/core surveying activity. It is a large, multi-disciplinary team, forming the largest division in Re:volve. Send your CV, and click "Apply"
Senior Property & Asset Manager Surveyor Location: Wilmslow, Cheshire Business Area: Property and Asset Management Reports to: Managing Director Full or Part time: Full time Salary Banding: Depending on experience At Re:volve Real Estate, we are committed to attracting and retaining exceptional professionals by offering a supportive, flexible, and rewarding working environment. Benefits and Rewards In return for your expertise and leadership, we offer: • 25 days' annual leave, plus an additional day off to celebrate your birthday • Hybrid working, providing flexibility while maintaining strong team collaboration • A senior leadership role with genuine opportunity to shape the growth and future direction of the business • Regular team-building and social events, reflecting our collaborative and people-focused culture • Company pension scheme • Death in Service cover • A director-led environment where your expertise, judgement, and professional voice are valued This role offers the opportunity to make a meaningful impact within a growing, ambitious firm that values quality, integrity, and long-term client relationships. Main Purpose of Role To lead and deliver high-quality property and asset management services across a varied commercial portfolio, providing strategic oversight while ensuring operational excellence. This unique role combines hands-on property management with asset strategy, ensuring assets perform at optimum levels and continue to evolve in line with client objectives. You will take responsibility for investment performance, operational compliance, tenant engagement, lease events, service charge operation, and strategic portfolio direction. Working closely with senior leadership, the wider management team, clients, and occupiers, you will uphold Re:volve Real Estate's reputation for delivering best-in-class, director-led professional services. The successful candidate will also be responsible for ensuring all operational, financial, and strategic activities comply with RICS professional standards and the RICS Service Charge Code, maintaining up-to-date knowledge of evolving guidance and best practice requirements. Key Responsibilities and Deliverables Provide strategic oversight across the property portfolio, developing and implementing asset management plans that maximise performance and align with client goals. Lead on all key lease events including rent reviews, lease renewals, re-gears, and negotiations to optimise income and mitigate risk. Oversee operational property management including service charge budgeting, expenditure control, reconciliations, and facilities management oversight. Monitor asset and portfolio performance against KPIs, benchmarks, and financial forecasts, taking proactive action to drive continuous improvement. Build and maintain strong relationships with tenants, clients, stakeholders, and professional partners, ensuring exceptional service and timely communication. Ensure compliance with health & safety, statutory obligations, environmental standards, insurance requirements, and company procedures across all managed assets. Provide accurate, timely, and transparent reporting to clients and senior leadership covering operational, financial, and strategic asset performance. Manage contractor and supplier relationships, ensuring efficient procurement, contract oversight, and adherence to lease requirements. Lead, mentor, and support junior property managers and operational staff, contributing to team development and professional excellence. Primary Responsibilities Develop, implement, and monitor asset management initiatives that enhance rental income, reduce costs, extend lease terms, and improve tenant retention. Undertake regular property inspections, ensuring compliance, safety, and proactive identification of risks or opportunities. Oversee tendering processes, major works plans, FM contractor performance, and day-to-day operational management. Ensure accuracy of service charge budgets, year-end accounts, insurance valuations, and service charge compliance. Manage critical lease event diaries, ensuring timely action and strategic preparation for negotiations or lease restructuring. Lead on occupier engagement, resolving issues professionally and maintaining positive, constructive landlord-tenant relationships. Work collaboratively with other departments including Facilities Management, Building Surveying, and Finance, to deliver integrated solutions. Represent Re:volve professionally at client meetings, site visits, and industry events, identifying business development opportunities where appropriate. Person Specification (Qualifications Education and Role Specification) MRICS qualified (or equivalent) with a minimum of 5 years' post-qualification experience in commercial property and/or asset management. Strong commercial acumen with a proven ability to analyse asset performance, interpret market conditions, and deliver strategic recommendations. Demonstrable experience managing multi-let commercial assets, service charge operations, and FM/contractor oversight. Excellent negotiation and communication skills, including experience handling lease events and tenant engagement. Experienced team leader with track record of managing and developing junior professionals. Highly organised, proactive, and self-motivated with strong attention to detail and the ability to manage multiple competing priorities. Advanced IT literacy with proficiency in property management systems and Microsoft Office, particularly Excel for financial modelling and analysis. Knowledge and Expertise In-depth understanding of commercial property management, asset management principles, and landlord & tenant legislation. Strong working knowledge of market drivers, investment valuation, lease structures, and portfolio performance metrics. Experience managing service charges, capital expenditure planning, and major works programmes. Strong understanding of building compliance including H&S, fire safety, statutory inspections, and environmental standards. Capable of building effective working relationships with clients, occupiers, contractors, and colleagues across multiple disciplines. Track record of delivering results through proactive management, innovation, and continuous improvement initiatives. Ability to balance strategic thinking with hands-on operational delivery, making this hybrid role highly effective and unique. Company and Department Overview Re:volve Real Estate is a dedicated team of chartered surveyors and experienced property professionals focused on enhancing property asset performance for clients. We deliver a bespoke, focused service ensuring that assets under management continue to evolve and perform at optimum levels. No asset should ever 'stand still,' and it is this ethos that sets us apart from our competitors. Offering a director-led service, Re:volve has an approachable and experienced team committed to providing an exceptional level of service to all our clients. Services offered include property management, asset management, service charge consultancy for landlords and occupiers, and comprehensive building surveying and project management. The Property and Asset Management team within Re:volve delivers core managing agent services to clients, such as building and facilities management, service charge operation, and property management/core surveying activity. It is a large, multi-disciplinary team, forming the largest division in Re:volve. Send your CV, and click "Apply"
Jan 08, 2026
Full time
Senior Property & Asset Manager Surveyor Location: Wilmslow, Cheshire Business Area: Property and Asset Management Reports to: Managing Director Full or Part time: Full time Salary Banding: Depending on experience At Re:volve Real Estate, we are committed to attracting and retaining exceptional professionals by offering a supportive, flexible, and rewarding working environment. Benefits and Rewards In return for your expertise and leadership, we offer: • 25 days' annual leave, plus an additional day off to celebrate your birthday • Hybrid working, providing flexibility while maintaining strong team collaboration • A senior leadership role with genuine opportunity to shape the growth and future direction of the business • Regular team-building and social events, reflecting our collaborative and people-focused culture • Company pension scheme • Death in Service cover • A director-led environment where your expertise, judgement, and professional voice are valued This role offers the opportunity to make a meaningful impact within a growing, ambitious firm that values quality, integrity, and long-term client relationships. Main Purpose of Role To lead and deliver high-quality property and asset management services across a varied commercial portfolio, providing strategic oversight while ensuring operational excellence. This unique role combines hands-on property management with asset strategy, ensuring assets perform at optimum levels and continue to evolve in line with client objectives. You will take responsibility for investment performance, operational compliance, tenant engagement, lease events, service charge operation, and strategic portfolio direction. Working closely with senior leadership, the wider management team, clients, and occupiers, you will uphold Re:volve Real Estate's reputation for delivering best-in-class, director-led professional services. The successful candidate will also be responsible for ensuring all operational, financial, and strategic activities comply with RICS professional standards and the RICS Service Charge Code, maintaining up-to-date knowledge of evolving guidance and best practice requirements. Key Responsibilities and Deliverables Provide strategic oversight across the property portfolio, developing and implementing asset management plans that maximise performance and align with client goals. Lead on all key lease events including rent reviews, lease renewals, re-gears, and negotiations to optimise income and mitigate risk. Oversee operational property management including service charge budgeting, expenditure control, reconciliations, and facilities management oversight. Monitor asset and portfolio performance against KPIs, benchmarks, and financial forecasts, taking proactive action to drive continuous improvement. Build and maintain strong relationships with tenants, clients, stakeholders, and professional partners, ensuring exceptional service and timely communication. Ensure compliance with health & safety, statutory obligations, environmental standards, insurance requirements, and company procedures across all managed assets. Provide accurate, timely, and transparent reporting to clients and senior leadership covering operational, financial, and strategic asset performance. Manage contractor and supplier relationships, ensuring efficient procurement, contract oversight, and adherence to lease requirements. Lead, mentor, and support junior property managers and operational staff, contributing to team development and professional excellence. Primary Responsibilities Develop, implement, and monitor asset management initiatives that enhance rental income, reduce costs, extend lease terms, and improve tenant retention. Undertake regular property inspections, ensuring compliance, safety, and proactive identification of risks or opportunities. Oversee tendering processes, major works plans, FM contractor performance, and day-to-day operational management. Ensure accuracy of service charge budgets, year-end accounts, insurance valuations, and service charge compliance. Manage critical lease event diaries, ensuring timely action and strategic preparation for negotiations or lease restructuring. Lead on occupier engagement, resolving issues professionally and maintaining positive, constructive landlord-tenant relationships. Work collaboratively with other departments including Facilities Management, Building Surveying, and Finance, to deliver integrated solutions. Represent Re:volve professionally at client meetings, site visits, and industry events, identifying business development opportunities where appropriate. Person Specification (Qualifications Education and Role Specification) MRICS qualified (or equivalent) with a minimum of 5 years' post-qualification experience in commercial property and/or asset management. Strong commercial acumen with a proven ability to analyse asset performance, interpret market conditions, and deliver strategic recommendations. Demonstrable experience managing multi-let commercial assets, service charge operations, and FM/contractor oversight. Excellent negotiation and communication skills, including experience handling lease events and tenant engagement. Experienced team leader with track record of managing and developing junior professionals. Highly organised, proactive, and self-motivated with strong attention to detail and the ability to manage multiple competing priorities. Advanced IT literacy with proficiency in property management systems and Microsoft Office, particularly Excel for financial modelling and analysis. Knowledge and Expertise In-depth understanding of commercial property management, asset management principles, and landlord & tenant legislation. Strong working knowledge of market drivers, investment valuation, lease structures, and portfolio performance metrics. Experience managing service charges, capital expenditure planning, and major works programmes. Strong understanding of building compliance including H&S, fire safety, statutory inspections, and environmental standards. Capable of building effective working relationships with clients, occupiers, contractors, and colleagues across multiple disciplines. Track record of delivering results through proactive management, innovation, and continuous improvement initiatives. Ability to balance strategic thinking with hands-on operational delivery, making this hybrid role highly effective and unique. Company and Department Overview Re:volve Real Estate is a dedicated team of chartered surveyors and experienced property professionals focused on enhancing property asset performance for clients. We deliver a bespoke, focused service ensuring that assets under management continue to evolve and perform at optimum levels. No asset should ever 'stand still,' and it is this ethos that sets us apart from our competitors. Offering a director-led service, Re:volve has an approachable and experienced team committed to providing an exceptional level of service to all our clients. Services offered include property management, asset management, service charge consultancy for landlords and occupiers, and comprehensive building surveying and project management. The Property and Asset Management team within Re:volve delivers core managing agent services to clients, such as building and facilities management, service charge operation, and property management/core surveying activity. It is a large, multi-disciplinary team, forming the largest division in Re:volve. Send your CV, and click "Apply"
Location: Bristol North This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details
Jan 08, 2026
Full time
Location: Bristol North This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training click apply for full job details
Team Manager, Client Services Written page is loaded Team Manager, Client Services Writtenlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R38537As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Team Manager - Client Services Written Locations : Basildon Hybrid About SS&C Technologies SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more.This is a unique opportunity to blend financial industry knowledge with technology skills, in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fin-tech industry.At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive! Get To Know the Team The Team Manager will oversee a team of administrators who investigate and respond to Customer, Agent and Management Company queries in line with service level agreements (SLAs) and key performance indicators (KPIs). Provides mutual funds transaction processing services with a customer-focused approach. Provides proactive and innovative solutions to customers. Skilled support representative working on varied tasks that require resourcefulness, self-initiative, and significant judgement within defined procedures. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! Responsibilities: Connect with your team: Set SMART objectives and hold regular documented reviews of individual performance (monthly 1:1s as a minimum), write training plans and coaching sessions to motivate and develop the team. Develop and improve communication between Client Services Written and other areas within SS&C. Encourage collaboration between teams to resolve issues. Ensure you meet Client expectations, build relationships, proactively look for ways to improve the service we provide to our Clients and their Customers. Make the most of opportunities to grow revenue and/or reduce costs. Manage within budget, operate efficiently so that you and your team delivers the most value to SS&C. Strive to exceed minimum standards in line with KPIs both in terms of quality & productivity. Ensure processes and procedures are appropriately controlled, reviewed and updated within timeframes. Respond positively to the goals of the organisation and actively add to the success of the overall division. Display flexibility and adaptability at all times in response to the challenging, changing environment. Pursue and take responsibility for personal development. To be quality driven, aiming for 100% accuracy and timeliness of delivery. To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance. To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. To communicate and promote the values which reinforce and support a consistent quality culture. Exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled Uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation. Comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Assets, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role. To communicate openly and honestly with their team. To ask, listen and understand the team. To be fair and consistent across the team. To be accountable for own actions and the actions of the team. To support their teams development and champion professional development. We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from head-hunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful . Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Jan 08, 2026
Full time
Team Manager, Client Services Written page is loaded Team Manager, Client Services Writtenlocations: Basildon, UKtime type: Full timeposted on: Posted Todayjob requisition id: R38537As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Title: Team Manager - Client Services Written Locations : Basildon Hybrid About SS&C Technologies SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more.This is a unique opportunity to blend financial industry knowledge with technology skills, in a vibrant, international work environment. You get to tap into the knowledge of leading financial institutions as well as our experienced team, to learn and develop skills that will ultimately help you progress your career and grow a solid network within the fin-tech industry.At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C and thrive! Get To Know the Team The Team Manager will oversee a team of administrators who investigate and respond to Customer, Agent and Management Company queries in line with service level agreements (SLAs) and key performance indicators (KPIs). Provides mutual funds transaction processing services with a customer-focused approach. Provides proactive and innovative solutions to customers. Skilled support representative working on varied tasks that require resourcefulness, self-initiative, and significant judgement within defined procedures. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! Responsibilities: Connect with your team: Set SMART objectives and hold regular documented reviews of individual performance (monthly 1:1s as a minimum), write training plans and coaching sessions to motivate and develop the team. Develop and improve communication between Client Services Written and other areas within SS&C. Encourage collaboration between teams to resolve issues. Ensure you meet Client expectations, build relationships, proactively look for ways to improve the service we provide to our Clients and their Customers. Make the most of opportunities to grow revenue and/or reduce costs. Manage within budget, operate efficiently so that you and your team delivers the most value to SS&C. Strive to exceed minimum standards in line with KPIs both in terms of quality & productivity. Ensure processes and procedures are appropriately controlled, reviewed and updated within timeframes. Respond positively to the goals of the organisation and actively add to the success of the overall division. Display flexibility and adaptability at all times in response to the challenging, changing environment. Pursue and take responsibility for personal development. To be quality driven, aiming for 100% accuracy and timeliness of delivery. To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance. To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. To communicate and promote the values which reinforce and support a consistent quality culture. Exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled Uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation. Comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Assets, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role. To communicate openly and honestly with their team. To ask, listen and understand the team. To be fair and consistent across the team. To be accountable for own actions and the actions of the team. To support their teams development and champion professional development. We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from head-hunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful . Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
