We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Director of AI Engineering at iManage Means We are looking for a Director of AI Engineering to own the production quality, cost efficiency, scalability, and feature expansion of our LLM services. This is a role where your architectural judgement directly shapes the system on how we serve models, how enrichment pipelines are built, and how our AI capabilities compose across the platform. You will partner closely with our Director of Data Curation and report to the VP of AI Engineering, leading a 15 person team responsible for turning AI powered features and capabilities into reliable, performant systems that our customers trust. In regulated industries like legal, AI must come to the data, not the other way around. iManage holds data for the world's most sophisticated legal professionals, and this role is about producing the AI capabilities worthy of that position. iM Responsible For Leadership & Team Building Building and leading a high performing AI Engineering organization managing both individual contributors and engineering managers across ML, backend, and platform. Scaling engineering practices (CI/CD, observability, on call, release management) to match the team's growth, keeping velocity high as complexity increases. Serving as a senior technical presence in London, fostering strong working relationships with the US team and leadership in Chicago. Technical Strategy Defining the end to end architecture for AI and GenAI applications, thinking across the full pipeline, integration layer, and data, not just the model. Making pragmatic build/buy/partner decisions across the AI stack, with clear reasoning on the cost, quality, and performance trade offs of each. Setting engineering standards for evaluation, responsible AI, and system reliability, ensuring what ships to production handles edge cases and earns customer trust. Designing how iManage AI capabilities are exposed to and composed with external systems, thinking in terms of protocols and interfaces, not just features. Product & Roadmap Translating business priorities into multi quarter technical roadmaps with clear milestones and ROI targets. Collaborating with Product, Data, and GTM teams to prioritise high impact AI initiatives. Communicating progress, risks, and value to executive leadership when needed. Contributing to competitive strategy: understanding our landscape well enough to push back on roadmap priorities with data, not just opinion. iM Qualified Because I Have Bachelor's or master's in computer science, machine learning, data science, or a related field preferred. 8+ years in software and ML/AI engineering, with 3-5+ years leading engineering teams delivering AI products to production at scale. A track record in regulated or high reliability environments (e.g. healthcare, fintech, insurance, legal tech, government) where production quality means real consequences. Experience growing and managing multi disciplinary teams through scaling phases, including managers as direct reports. Proven success shipping LLM powered products including RAG pipelines, agents, or personalization features with measurable business outcomes. Strong system level thinking: you architect services that compose well, degrade gracefully, expose clean interfaces, and partner effectively across data, product, and platform teams. Fluency in the cost/quality/performance trade offs of AI services. You have made real decisions about when to use a large, hosted model versus a fine tuned smaller one. Grounded experience in modern AI/ML infrastructure: model lifecycle, MLOps practices, evaluation frameworks, and cloud native deployment (AWS/Azure/GCP). Hands on engineering background: comfortable going deep technically when the situation requires it. Strategic fluency: you can articulate why we are building what we are building and make a compelling case to senior stakeholders. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges, thrive on solving problems, push boundaries, and collaborate with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 28, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Director of AI Engineering at iManage Means We are looking for a Director of AI Engineering to own the production quality, cost efficiency, scalability, and feature expansion of our LLM services. This is a role where your architectural judgement directly shapes the system on how we serve models, how enrichment pipelines are built, and how our AI capabilities compose across the platform. You will partner closely with our Director of Data Curation and report to the VP of AI Engineering, leading a 15 person team responsible for turning AI powered features and capabilities into reliable, performant systems that our customers trust. In regulated industries like legal, AI must come to the data, not the other way around. iManage holds data for the world's most sophisticated legal professionals, and this role is about producing the AI capabilities worthy of that position. iM Responsible For Leadership & Team Building Building and leading a high performing AI Engineering organization managing both individual contributors and engineering managers across ML, backend, and platform. Scaling engineering practices (CI/CD, observability, on call, release management) to match the team's growth, keeping velocity high as complexity increases. Serving as a senior technical presence in London, fostering strong working relationships with the US team and leadership in Chicago. Technical Strategy Defining the end to end architecture for AI and GenAI applications, thinking across the full pipeline, integration layer, and data, not just the model. Making pragmatic build/buy/partner decisions across the AI stack, with clear reasoning on the cost, quality, and performance trade offs of each. Setting engineering standards for evaluation, responsible AI, and system reliability, ensuring what ships to production handles edge cases and earns customer trust. Designing how iManage AI capabilities are exposed to and composed with external systems, thinking in terms of protocols and interfaces, not just features. Product & Roadmap Translating business priorities into multi quarter technical roadmaps with clear milestones and ROI targets. Collaborating with Product, Data, and GTM teams to prioritise high impact AI initiatives. Communicating progress, risks, and value to executive leadership when needed. Contributing to competitive strategy: understanding our landscape well enough to push back on roadmap priorities with data, not just opinion. iM Qualified Because I Have Bachelor's or master's in computer science, machine learning, data science, or a related field preferred. 8+ years in software and ML/AI engineering, with 3-5+ years leading engineering teams delivering AI products to production at scale. A track record in regulated or high reliability environments (e.g. healthcare, fintech, insurance, legal tech, government) where production quality means real consequences. Experience growing and managing multi disciplinary teams through scaling phases, including managers as direct reports. Proven success shipping LLM powered products including RAG pipelines, agents, or personalization features with measurable business outcomes. Strong system level thinking: you architect services that compose well, degrade gracefully, expose clean interfaces, and partner effectively across data, product, and platform teams. Fluency in the cost/quality/performance trade offs of AI services. You have made real decisions about when to use a large, hosted model versus a fine tuned smaller one. Grounded experience in modern AI/ML infrastructure: model lifecycle, MLOps practices, evaluation frameworks, and cloud native deployment (AWS/Azure/GCP). Hands on engineering background: comfortable going deep technically when the situation requires it. Strategic fluency: you can articulate why we are building what we are building and make a compelling case to senior stakeholders. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges, thrive on solving problems, push boundaries, and collaborate with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data.
Leasehold and Homeownership Officer A place to create moments that matter Location: Bradford, Hybrid with travel around the region to meet customer needs. Salary: £39,066 per annum Permanent , 35 hours per week, Monday Friday 9am-5pm. Thousands of families across the country rely on the organisation for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Leasehold and Homeownership Officer, you ll be the go-to expert for homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: Translate legal jargon into clear, customer-friendly language Think creatively to solve problems and improve service Prioritise effectively and manage competing demands Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Plus an essential car user allowance starting at £1,250 per annum. About you Experience in leasehold management within a housing association or managing agent. Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. Ability to work independently as part of a small team and collaboratively across the wider organisation. Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. Excellent communication skills, capable of engaging with multiple stakeholders at various levels. Proficiency in Microsoft Office (Word, Outlook, Excel). The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. A place to build a future They ve got big ambitions and are looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. They re Committed to Inclusion They believe diversity makes them stronger and are committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or a high volume of applications is received, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, the organisation does not currently hold a sponsorship licence. Recruitment Agencies: The organisation works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Leasehold and Homeownership Officer include Leasehold Officer, Homeownership Officer, Leasehold Services Officer, Leasehold Management Officer, Homeownership Services Officer, Housing Leasehold Officer, Property Services Officer (Leasehold), Residential Property Officer, Housing Management Officer (Leasehold). REF-
Apr 28, 2026
Full time
Leasehold and Homeownership Officer A place to create moments that matter Location: Bradford, Hybrid with travel around the region to meet customer needs. Salary: £39,066 per annum Permanent , 35 hours per week, Monday Friday 9am-5pm. Thousands of families across the country rely on the organisation for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Leasehold and Homeownership Officer, you ll be the go-to expert for homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: Translate legal jargon into clear, customer-friendly language Think creatively to solve problems and improve service Prioritise effectively and manage competing demands Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Plus an essential car user allowance starting at £1,250 per annum. About you Experience in leasehold management within a housing association or managing agent. Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. Ability to work independently as part of a small team and collaboratively across the wider organisation. Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. Excellent communication skills, capable of engaging with multiple stakeholders at various levels. Proficiency in Microsoft Office (Word, Outlook, Excel). The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. A place to build a future They ve got big ambitions and are looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. They re Committed to Inclusion They believe diversity makes them stronger and are committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or a high volume of applications is received, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, the organisation does not currently hold a sponsorship licence. Recruitment Agencies: The organisation works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Leasehold and Homeownership Officer include Leasehold Officer, Homeownership Officer, Leasehold Services Officer, Leasehold Management Officer, Homeownership Services Officer, Housing Leasehold Officer, Property Services Officer (Leasehold), Residential Property Officer, Housing Management Officer (Leasehold). REF-
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Apr 27, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Land Agent / Rural Surveyor Location: Oxford, UK Contract: Permanent Full-time (flexible working considered) Role Overview An established, highly regarded rural property consultancy is seeking a MRICS-qualified Rural Surveyor to join its Oxford office. This role offers the opportunity to work across a broad and varied rural portfolio, providing professional advice to private, institutional, and corporate clients across the rural sector. The position would suit a motivated surveyor who enjoys diversity in their workload and is keen to contribute to the continued growth of a well-established rural team. The successful candidate will deliver high-quality professional advice across rural estate management, valuations, and land agency, while developing long-term client relationships. Key Responsibilities Build, manage, and develop strong relationships with a diverse rural client base Provide professional advice on rural property matters, including agricultural tenancies, land use, and estate management Undertake accurate and well-reasoned valuations across a range of rural property assets Advise clients on compulsory purchase, utilities, wayleaves, easements, and compensation matters Support clients with rural planning, development, and diversification projects Assist with the delivery of infrastructure and development-related schemes Support the wider Land Agency team with farm agency and estate management work Contribute to business development and the ongoing growth of the rural team Candidate Requirements MRICS qualified CAAV qualification (desirable but not essential) Typically 2-4 years' post-qualification experience in a rural surveying role Strong technical knowledge of rural property and land-related matters Excellent analytical skills with strong attention to detail Ability to produce clear, concise, and well-structured reports Strong negotiation, communication, and client-facing skills Full UK driving licence Transferrable skills and broader professional experience are welcomed. Candidates who demonstrate strong potential and a willingness to develop are encouraged to apply, even if not all criteria are met. Benefits Package Generous annual leave starting at 25 days, increasing to 28 days with service Life assurance at four times basic salary Westfield Health cash plan (following successful completion of probation) Salary sacrifice pension scheme Enhanced maternity, paternity, adoption, and shared parental leave Holiday buy-back scheme Long service awards One paid volunteering day per year for a chosen charity Working Arrangements Core hours: Monday to Friday, 9:00am - 5:30pm 37.5 hours per week Hybrid working policy in place Part-time and flexible working arrangements considered
Apr 27, 2026
Full time
Land Agent / Rural Surveyor Location: Oxford, UK Contract: Permanent Full-time (flexible working considered) Role Overview An established, highly regarded rural property consultancy is seeking a MRICS-qualified Rural Surveyor to join its Oxford office. This role offers the opportunity to work across a broad and varied rural portfolio, providing professional advice to private, institutional, and corporate clients across the rural sector. The position would suit a motivated surveyor who enjoys diversity in their workload and is keen to contribute to the continued growth of a well-established rural team. The successful candidate will deliver high-quality professional advice across rural estate management, valuations, and land agency, while developing long-term client relationships. Key Responsibilities Build, manage, and develop strong relationships with a diverse rural client base Provide professional advice on rural property matters, including agricultural tenancies, land use, and estate management Undertake accurate and well-reasoned valuations across a range of rural property assets Advise clients on compulsory purchase, utilities, wayleaves, easements, and compensation matters Support clients with rural planning, development, and diversification projects Assist with the delivery of infrastructure and development-related schemes Support the wider Land Agency team with farm agency and estate management work Contribute to business development and the ongoing growth of the rural team Candidate Requirements MRICS qualified CAAV qualification (desirable but not essential) Typically 2-4 years' post-qualification experience in a rural surveying role Strong technical knowledge of rural property and land-related matters Excellent analytical skills with strong attention to detail Ability to produce clear, concise, and well-structured reports Strong negotiation, communication, and client-facing skills Full UK driving licence Transferrable skills and broader professional experience are welcomed. Candidates who demonstrate strong potential and a willingness to develop are encouraged to apply, even if not all criteria are met. Benefits Package Generous annual leave starting at 25 days, increasing to 28 days with service Life assurance at four times basic salary Westfield Health cash plan (following successful completion of probation) Salary sacrifice pension scheme Enhanced maternity, paternity, adoption, and shared parental leave Holiday buy-back scheme Long service awards One paid volunteering day per year for a chosen charity Working Arrangements Core hours: Monday to Friday, 9:00am - 5:30pm 37.5 hours per week Hybrid working policy in place Part-time and flexible working arrangements considered
Job Role: Reservation Agent for Selfdrive-UK Job Location: Chiswick, London Pay: £30,000.00 per year Car & Van Subscription Sales-Focused Role Full-Time London Competitive Salary + Bonus Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings? Do you enjoy speaking with customers, building instant rapport and closing deals? Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression. This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience. Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability. The Opportunity This is far more than a standard booking role. You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth. We need someone who is commercially minded, proactive and genuinely hungry for business. You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey. What You ll Be Doing -Handling inbound sales calls and booking enquiries -Converting enquiries into confirmed vehicle bookings -Working towards and exceeding daily, weekly and monthly targets -Upselling suitable vehicle options and subscription packages -Managing customer conversations via phone, email and WhatsApp -Building trust and strong rapport from the first interaction -Following up warm leads to maximise conversion rates -Processing bookings accurately and efficiently -Checking customer criteria and eligibility -Taking secure customer payments -Delivering a seamless customer journey from enquiry to booking -Clearly explaining pricing, terms and subscription options -Identifying every opportunity to win business What We re Looking For We want someone who loves sales and enjoys winning business. You ll ideally have: -Previous experience in sales, reservations, bookings, telesales or customer conversions -Car / Van rental or automotive industry experience (ideal but not essential) -A target-driven and competitive attitude -Confidence in closing sales over the phone -Strong objection-handling skills -Excellent communication and people skills -A friendly, professional and persuasive manner -High attention to detail -Strong organisational skills -A genuine passion for customer service and results The Right Person Will Be -Hungry to earn -Motivated by targets and commission -Confident and persuasive -Commercially aware -Energetic and driven -Friendly and personable -Focused on delivering results What s In It For You Competitive basic salary Bonus / commission structure Clear career progression opportunities Growing and ambitious business Supportive team culture Ongoing training and development If you re someone who enjoys closing deals, hitting targets and being rewarded for performance, we d love to hear from you. Job Types: Full-time, Permanent Work Location: In person Immediate Joiners based in UK
Apr 27, 2026
Full time
Job Role: Reservation Agent for Selfdrive-UK Job Location: Chiswick, London Pay: £30,000.00 per year Car & Van Subscription Sales-Focused Role Full-Time London Competitive Salary + Bonus Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings? Do you enjoy speaking with customers, building instant rapport and closing deals? Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression. This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience. Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability. The Opportunity This is far more than a standard booking role. You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth. We need someone who is commercially minded, proactive and genuinely hungry for business. You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey. What You ll Be Doing -Handling inbound sales calls and booking enquiries -Converting enquiries into confirmed vehicle bookings -Working towards and exceeding daily, weekly and monthly targets -Upselling suitable vehicle options and subscription packages -Managing customer conversations via phone, email and WhatsApp -Building trust and strong rapport from the first interaction -Following up warm leads to maximise conversion rates -Processing bookings accurately and efficiently -Checking customer criteria and eligibility -Taking secure customer payments -Delivering a seamless customer journey from enquiry to booking -Clearly explaining pricing, terms and subscription options -Identifying every opportunity to win business What We re Looking For We want someone who loves sales and enjoys winning business. You ll ideally have: -Previous experience in sales, reservations, bookings, telesales or customer conversions -Car / Van rental or automotive industry experience (ideal but not essential) -A target-driven and competitive attitude -Confidence in closing sales over the phone -Strong objection-handling skills -Excellent communication and people skills -A friendly, professional and persuasive manner -High attention to detail -Strong organisational skills -A genuine passion for customer service and results The Right Person Will Be -Hungry to earn -Motivated by targets and commission -Confident and persuasive -Commercially aware -Energetic and driven -Friendly and personable -Focused on delivering results What s In It For You Competitive basic salary Bonus / commission structure Clear career progression opportunities Growing and ambitious business Supportive team culture Ongoing training and development If you re someone who enjoys closing deals, hitting targets and being rewarded for performance, we d love to hear from you. Job Types: Full-time, Permanent Work Location: In person Immediate Joiners based in UK
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Apr 26, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Role Overview Our client is a privately owned, fully integrated real estate investment and management company specialising in the residential and alternative property sectors, with an established and growing presence in the UK PRS market. We are looking for a General Manager to take ownership of a residential building in South London, responsible for overall performance across leasing, operations, facilities, and customer experience. This is a sole-site role - a hands-on, customer-facing position for someone who thrives on autonomy and takes real pride in the environment they manage. Key Responsibilities Lettings & Tenant Management Own the leasing strategy, conducting viewings, managing external agents, and keeping occupancy optimised Act as the escalation point for resident complaints, ensuring swift and effective resolution Manage the full tenancy lifecycle - referencing, contracts, deposits, renewals, and statutory documentation Monitor market conditions and provide rental rate recommendations to the Asset & Operations team Drive resident satisfaction, NPS, and online reviews Ensure rent collection and arrears management are handled efficiently Coordinate contractor handovers for incoming and outgoing residents Maintain GDPR-compliant tenant records Facilities Management Manage Hard and Soft FM contractors, tracking all works instructed and completed Conduct annual reviews of Risk Assessments and liaise with H&S providers for FRA and H&S reports Supervise on-site contractors to ensure compliance with RAMS, Permit to Work procedures, and H&S legislation Respond to out-of-hours emergencies as required Property Management Address lease breaches proactively, managing remediation through to resolution Ensure full legal compliance - Right to Rent, deposit management, HMO licensing Work with the Finance team to deliver the property on budget Approve invoices promptly and liaise with utility providers on void unit billing Compile monthly business reviews for the Asset & Mobilisation teams What We're Looking For Essential Proven experience managing a residential building or property Strong contractor management and coordination skills Excellent customer service and complaint handling ability Experience coaching and developing others Sharp attention to detail and strong organisational skills Confident communicator - written and verbal Self-motivated and comfortable working independently Ability to respond to out-of-hours emergencies and travel to other sites when needed Desirable Budget and P&L experience Strong track record against leasing/sales targets Technical knowledge of BTR operations, facilities, and H&S Relevant qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
Apr 24, 2026
Full time
Role Overview Our client is a privately owned, fully integrated real estate investment and management company specialising in the residential and alternative property sectors, with an established and growing presence in the UK PRS market. We are looking for a General Manager to take ownership of a residential building in South London, responsible for overall performance across leasing, operations, facilities, and customer experience. This is a sole-site role - a hands-on, customer-facing position for someone who thrives on autonomy and takes real pride in the environment they manage. Key Responsibilities Lettings & Tenant Management Own the leasing strategy, conducting viewings, managing external agents, and keeping occupancy optimised Act as the escalation point for resident complaints, ensuring swift and effective resolution Manage the full tenancy lifecycle - referencing, contracts, deposits, renewals, and statutory documentation Monitor market conditions and provide rental rate recommendations to the Asset & Operations team Drive resident satisfaction, NPS, and online reviews Ensure rent collection and arrears management are handled efficiently Coordinate contractor handovers for incoming and outgoing residents Maintain GDPR-compliant tenant records Facilities Management Manage Hard and Soft FM contractors, tracking all works instructed and completed Conduct annual reviews of Risk Assessments and liaise with H&S providers for FRA and H&S reports Supervise on-site contractors to ensure compliance with RAMS, Permit to Work procedures, and H&S legislation Respond to out-of-hours emergencies as required Property Management Address lease breaches proactively, managing remediation through to resolution Ensure full legal compliance - Right to Rent, deposit management, HMO licensing Work with the Finance team to deliver the property on budget Approve invoices promptly and liaise with utility providers on void unit billing Compile monthly business reviews for the Asset & Mobilisation teams What We're Looking For Essential Proven experience managing a residential building or property Strong contractor management and coordination skills Excellent customer service and complaint handling ability Experience coaching and developing others Sharp attention to detail and strong organisational skills Confident communicator - written and verbal Self-motivated and comfortable working independently Ability to respond to out-of-hours emergencies and travel to other sites when needed Desirable Budget and P&L experience Strong track record against leasing/sales targets Technical knowledge of BTR operations, facilities, and H&S Relevant qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
Conveyancing Paralegal Cheltenham Salary up to £30k Yolk Recruitment are supporting an exciting recruitment campaign for a Conveyancing Paralegal to join a well-regarded law firm with a busy and growing Residential Property team. This is a fantastic opportunity for a Conveyancing Paralegal looking to build on existing experience within a supportive legal environment where you will play a key role in progressing property matters and delivering an excellent client experience. This Conveyancing Paralegal role would suit someone with previous experience in residential conveyancing who enjoys working in a fast-paced team and is confident handling a broad range of paralegal duties across the transaction life-cycle. You will be working closely with experienced fee earners, supporting on files from instruction through to completion, while helping to ensure matters move forward efficiently and compliantly. As a Conveyancing Paralegal, you will be involved in a varied caseload of residential property matters including sales, purchases, remortgages, transfers of equity and post-completion work. The successful Conveyancing Paralegal will be highly organised, client-focused and comfortable managing competing priorities in a busy conveyancing department. This is what you will be doing As a Conveyancing Paralegal, your day-to-day activities will include:- Supporting fee earners on a range of residential conveyancing matters including sales, purchases, remortgages and transfers of equity. Preparing legal documentation, opening files, carrying out compliance checks and requesting searches and management packs. Liaising with clients, estate agents, lenders, solicitors and third parties to keep transactions progressing smoothly. Assisting with exchange, completion and post-completion matters including SDLT submissions and Land Registry applications. Maintaining accurate file notes and updating the case management system to ensure high standards of client care and file management. The experience you will bring to the team You will bring the following experience to the Conveyancing team:- Previous experience working as a Conveyancing Paralegal, Legal Assistant or within a Residential Property team. A sound understanding of the residential conveyancing process from instruction through to completion and post-completion. Experience dealing with legal documents, client on-boarding, compliance requirements and third-party liaison. Strong organisational skills with the ability to manage a busy workload and work to deadlines in a fast-paced environment. Excellent communication skills and a professional, client-focused approach at all times. This is what you will get in return Competitive salary depending on experience. The opportunity to join a supportive and collaborative residential property team. Ongoing development and the chance to build your long-term career within conveyancing. Exposure to high-quality residential property work in a busy and established legal setting. A benefits package to be discussed at application stage. Are you up to the challenge? If you're a Conveyancing Paralegal ready to take the next step in your career, we'd love to hear from you. Apply today or get in touch to find out more. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Oliver Coodye on or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Apr 20, 2026
Full time
Conveyancing Paralegal Cheltenham Salary up to £30k Yolk Recruitment are supporting an exciting recruitment campaign for a Conveyancing Paralegal to join a well-regarded law firm with a busy and growing Residential Property team. This is a fantastic opportunity for a Conveyancing Paralegal looking to build on existing experience within a supportive legal environment where you will play a key role in progressing property matters and delivering an excellent client experience. This Conveyancing Paralegal role would suit someone with previous experience in residential conveyancing who enjoys working in a fast-paced team and is confident handling a broad range of paralegal duties across the transaction life-cycle. You will be working closely with experienced fee earners, supporting on files from instruction through to completion, while helping to ensure matters move forward efficiently and compliantly. As a Conveyancing Paralegal, you will be involved in a varied caseload of residential property matters including sales, purchases, remortgages, transfers of equity and post-completion work. The successful Conveyancing Paralegal will be highly organised, client-focused and comfortable managing competing priorities in a busy conveyancing department. This is what you will be doing As a Conveyancing Paralegal, your day-to-day activities will include:- Supporting fee earners on a range of residential conveyancing matters including sales, purchases, remortgages and transfers of equity. Preparing legal documentation, opening files, carrying out compliance checks and requesting searches and management packs. Liaising with clients, estate agents, lenders, solicitors and third parties to keep transactions progressing smoothly. Assisting with exchange, completion and post-completion matters including SDLT submissions and Land Registry applications. Maintaining accurate file notes and updating the case management system to ensure high standards of client care and file management. The experience you will bring to the team You will bring the following experience to the Conveyancing team:- Previous experience working as a Conveyancing Paralegal, Legal Assistant or within a Residential Property team. A sound understanding of the residential conveyancing process from instruction through to completion and post-completion. Experience dealing with legal documents, client on-boarding, compliance requirements and third-party liaison. Strong organisational skills with the ability to manage a busy workload and work to deadlines in a fast-paced environment. Excellent communication skills and a professional, client-focused approach at all times. This is what you will get in return Competitive salary depending on experience. The opportunity to join a supportive and collaborative residential property team. Ongoing development and the chance to build your long-term career within conveyancing. Exposure to high-quality residential property work in a busy and established legal setting. A benefits package to be discussed at application stage. Are you up to the challenge? If you're a Conveyancing Paralegal ready to take the next step in your career, we'd love to hear from you. Apply today or get in touch to find out more. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Oliver Coodye on or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Apr 19, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Solus Accident Repair Centres Company
Stansted, Essex
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit as a Level 1 IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone, email or chat. Trouble shoot and resolve basic technical problems related to hardware, software and network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintain accurate records of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 17, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit as a Level 1 IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone, email or chat. Trouble shoot and resolve basic technical problems related to hardware, software and network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintain accurate records of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Are you an experienced and detail-oriented Property Manager who leads by example? Do you have the expertise to be a key figure within a fast-paced department? We are seeking a Senior Property Manager to join a leading independent estate agent in the Reading area, known for its strong reputation, supportive team, and high-performing office. As Senior Property Manager, what's in it for you? A basic salary of £30-40,000 dependent on your level of experience Company pension scheme - plan for your future Full funding for ARLA qualification if not already held Your role as a Senior Property Manager: Ensuring that clients receive legally accurate, practical and timely solutions / responses to their enquiries and problems Oversee the organisation of EPCs, annual Gas Safety Tests, Electrical Installation Condition Reports, and any risk assessment, ensuring all properties comply with regulations and liaise with landlords if any additional works are required following the routine compliance testing Demonstrate full understanding of industry legislation and regulations and train team accordingly Ensure the department adheres to its legal and compliance obligations Managing minor repairs, refurbishment projects and insurance claims on behalf of landlords and enants in order to maximise the rental return on the letting, liaising with approved suppliers Responsibly and profitably managing the financial aspects of the tenancy on behalf of landlords (bill payments, working funds and deposit releases) in conjunction with client accounts Pursuing and collecting rental payments from the tenants on behalf of the landlord in accordance with the tenancy agreement Facilitating a fair and prompt settlement of the deposit claim and preparing the property for re-letting as quickly as possible Managing the annual tenancy renewals Documenting all property visits and maintaining the highest levels of professionalism when meeting landlords, tenants or suppliers Confirming actions by email or letter where appropriate to landlords, tenants and suppliers, using company standard letters where applicable. Handling correspondence and telephone calls Processing all invoices Handling complaints effectively and ensuring that they are referred correctly to the appropriate person What we're looking for from a Senior Property Manager: Previous experience in property management needed - at least 3-5 years required for this senior role Strong communication & people skills - build lasting relationships! A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills Driving licence and access to own vehicle is essential If you're ready to be part of a well performing market leading agent with a superb local reputation then we would love to hear from you. Magnus James Property Recruitment is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management
Apr 17, 2026
Full time
Are you an experienced and detail-oriented Property Manager who leads by example? Do you have the expertise to be a key figure within a fast-paced department? We are seeking a Senior Property Manager to join a leading independent estate agent in the Reading area, known for its strong reputation, supportive team, and high-performing office. As Senior Property Manager, what's in it for you? A basic salary of £30-40,000 dependent on your level of experience Company pension scheme - plan for your future Full funding for ARLA qualification if not already held Your role as a Senior Property Manager: Ensuring that clients receive legally accurate, practical and timely solutions / responses to their enquiries and problems Oversee the organisation of EPCs, annual Gas Safety Tests, Electrical Installation Condition Reports, and any risk assessment, ensuring all properties comply with regulations and liaise with landlords if any additional works are required following the routine compliance testing Demonstrate full understanding of industry legislation and regulations and train team accordingly Ensure the department adheres to its legal and compliance obligations Managing minor repairs, refurbishment projects and insurance claims on behalf of landlords and enants in order to maximise the rental return on the letting, liaising with approved suppliers Responsibly and profitably managing the financial aspects of the tenancy on behalf of landlords (bill payments, working funds and deposit releases) in conjunction with client accounts Pursuing and collecting rental payments from the tenants on behalf of the landlord in accordance with the tenancy agreement Facilitating a fair and prompt settlement of the deposit claim and preparing the property for re-letting as quickly as possible Managing the annual tenancy renewals Documenting all property visits and maintaining the highest levels of professionalism when meeting landlords, tenants or suppliers Confirming actions by email or letter where appropriate to landlords, tenants and suppliers, using company standard letters where applicable. Handling correspondence and telephone calls Processing all invoices Handling complaints effectively and ensuring that they are referred correctly to the appropriate person What we're looking for from a Senior Property Manager: Previous experience in property management needed - at least 3-5 years required for this senior role Strong communication & people skills - build lasting relationships! A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills Driving licence and access to own vehicle is essential If you're ready to be part of a well performing market leading agent with a superb local reputation then we would love to hear from you. Magnus James Property Recruitment is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 16, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge sharing and peer level support, coaching and mentoring Deepen your expertise through our culture of learning and growth - you'll have budget to take courses (technical and non technical training), plus gain certifications What you can expect Work to agile best practices and cross functionally with multiple teams and stakeholders. You'll be using your technical skills to problem solve with our clients, as well as working on internal projects Live in person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Apply service design mindset and methods-research, synthesis, mapping, modelling, prototyping-based on what the context needs Plan and run interviews, workshops and desk research to build a clear picture of users, operations and constraints Turn complexity into clear insights and practical opportunities Co create future service options with stakeholders; facilitate alignment and decision making Choose the right level of fidelity to communicate how services work-from simple visually compelling design led narratives to detailed process models Test concepts through lightweight pilots, simulations or behavioural experiments. Use AI tools (e.g., Copilot, Miro, ChatGPT, Claude, agentic workflows, and other generative tooling) to accelerate sensemaking and option exploration Present implications and recommendations in straightforward, actionable terms for senior stakeholders Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. A systems oriented thinker who treats service design as a way of thinking, not a set of deliverables Confident conducting research and synthesising evidence into direction Skilled at communicating across operations, policy, product and technology-both technically and creatively to inspire and Comfortable challenging assumptions constructively and proposing alternatives. Curious and already integrating AI into analysis, synthesis or modelling Adaptable across roles - researcher, facilitator, modeller, prototyper - based on need. Adapt the approach to the situation; avoid rigid frameworks Use AI intentionally to speed analysis and broaden scenario exploration Produce outputs that teams use to make decisions and deliver change Guide teams through ambiguity with structure and plain language Work well in multidisciplinary teams and as an IC when the project requires it Keep focus on outcomes: better decisions, better services, better experiences. Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Competency interview (60 mins) Final round : Meeting with a PA leader - a mini case study and discussion around your client centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 16, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer centric service design, and agile engineering practices to accelerate innovation in a tech driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge sharing and peer level support, coaching and mentoring Deepen your expertise through our culture of learning and growth - you'll have budget to take courses (technical and non technical training), plus gain certifications What you can expect Work to agile best practices and cross functionally with multiple teams and stakeholders. You'll be using your technical skills to problem solve with our clients, as well as working on internal projects Live in person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Apply service design mindset and methods-research, synthesis, mapping, modelling, prototyping-based on what the context needs Plan and run interviews, workshops and desk research to build a clear picture of users, operations and constraints Turn complexity into clear insights and practical opportunities Co create future service options with stakeholders; facilitate alignment and decision making Choose the right level of fidelity to communicate how services work-from simple visually compelling design led narratives to detailed process models Test concepts through lightweight pilots, simulations or behavioural experiments. Use AI tools (e.g., Copilot, Miro, ChatGPT, Claude, agentic workflows, and other generative tooling) to accelerate sensemaking and option exploration Present implications and recommendations in straightforward, actionable terms for senior stakeholders Qualifications Essential requirements Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. A systems oriented thinker who treats service design as a way of thinking, not a set of deliverables Confident conducting research and synthesising evidence into direction Skilled at communicating across operations, policy, product and technology-both technically and creatively to inspire and Comfortable challenging assumptions constructively and proposing alternatives. Curious and already integrating AI into analysis, synthesis or modelling Adaptable across roles - researcher, facilitator, modeller, prototyper - based on need. Adapt the approach to the situation; avoid rigid frameworks Use AI intentionally to speed analysis and broaden scenario exploration Produce outputs that teams use to make decisions and deliver change Guide teams through ambiguity with structure and plain language Work well in multidisciplinary teams and as an IC when the project requires it Keep focus on outcomes: better decisions, better services, better experiences. Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Quick call with one of our Tech Recruiters - to discuss your application, the role and PA Round 1: Competency interview (60 mins) Final round : Meeting with a PA leader - a mini case study and discussion around your client centricity (60 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Machine Learning Engineer Department: Project Delivery Employment Type: Permanent - Full Time Location: London Reporting To: Mike Winstanley Description The Machine Learning Engineer role sits within Client Delivery, embedded in the Data & Analytics Consulting (DACs) team - a technical, client facing group of Data Scientists and ML Engineers responsible for building and operationalising advanced machine learning and AI components across Xantura's projects. As an ML Engineer here, your core work is designing, training, evaluating, and productionising machine learning models on complex, multi source datasets from local authorities. You will engineer high performance training pipelines, build embedding based and sequence models, implement LLM and RAG workflows, and develop containerised model services that integrate directly into the OneView platform. This includes hands on work with model architectures, feature engineering, model optimisation, performance debugging, schema aligned data preparation, and ML driven interfaces. This role is for engineers who want to build real models, ship real systems, and solve real operational ML problems - not just prototypes. You will work directly with production data, client technical teams, and our internal engineering ecosystem to deliver AI components that are robust, scalable, and deployed into live environments. Key Responsibilities Machine learning engineering Design, train and optimise predictive models using advanced architectures such as gradient boosted trees, temporal models and embedding based models. Build robust training, evaluation and monitoring pipelines to ensure model quality, reproducibility and auditability. Implement feature engineering, hyperparameter tuning, model debugging and performance optimisation. Productionise models so they run reliably and efficiently at scale in client environments. Data engineering Own schema aware data flows for modelling and cohorts; validate, transform and version datasets used in training and inference. Manage and evolve database schemas; optimise SQL, indexing and partitioning for large training and scoring workloads. Technical delivery Lead the modelling and data engineering components of client projects alongside DACs and Business Consultants. Acquire and extract data from client source systems. Build and validate cohort logic to ensure accuracy, interpretability and alignment with client needs. Troubleshoot and resolve complex modelling and pipeline issues throughout delivery. AI engineering Build and integrate LLM based components including embedding pipelines, RAG workflows and text analysis models. Develop and deploy agentic and multicomponent AI systems using modern ML frameworks. Engineer high performance NLP and sequence models for information extraction, classification and risk prediction. Engineering level platform configuration Configure advanced OneView components linked to modelling outputs such as risk logic, summaries and scoring pathways. Contribute modelling innovations, performance insights and engineering improvements back into the platform. Knowledge sharing and technical leadership Act as an SME for machine learning, AI and model engineering within DACs. Mentor DACs on Python, modelling best practice, data engineering fundamentals and debugging approaches. Produce documentation, templates and reusable components to raise engineering standards across delivery. What are we looking for? We'd love to hear from you if you have: 3-5+ years' experience in machine learning engineering, taking models from development into production. Strong Python engineering skills and experience with modern ML frameworks. Practical experience training and evaluating models (tree based, temporal, embedding/NLP or LLM based). Ability to build reproducible training and evaluation pipelines. Experience containerising and deploying models (e.g., Docker, FastAPI). Solid data & database engineering Strong SQL and experience working with relational databases. Understanding of schemas, data transformations and (ideally) DBT. Experience preparing data for model training and scoring. Hands on AI/LLM experience Working with embeddings, vector databases or RAG style workflows. Experience applying NLP or sequence models to real world datasets. Experience delivering technical work to clients or stakeholders Comfortable defining data requirements, discussing modelling decisions and troubleshooting issues in real time. Clear communication and collaborative mindset Able to explain technical concepts simply and work closely with data scientists, engineers and consultants. Bonus points if you have Experience with Azure ML, AKS or similar cloud environments. Experience with public sector datasets or analytical workflows. Location This is a hybrid role based in our office in London (Borough). You would be expected to be able to work from the office at least 1 2 days per week. Some travel is also required for on site client engagements as needed. What can we offer you? Competitive salary reviewed annually. Work for a passionate, mission driven company solving society's big problems. Work flexible hours around life commitments with a focus on delivering company value rather than hours worked. Ability to work remotely (excluding face to face Team Meetings and client meetings). Training and development opportunities. 25 days annual leave (plus bank holidays). Company pension. Private medical insurance. Generous enhanced parental leave policies. Cycle to work scheme. Flu vaccinations. Eye test and contribution towards glasses for VDU use. Employee Assistance Programme Mental health and wellbeing support. Remote GP access. Counselling/therapy. Physiotherapy. Medical second opinions.
Apr 16, 2026
Full time
Machine Learning Engineer Department: Project Delivery Employment Type: Permanent - Full Time Location: London Reporting To: Mike Winstanley Description The Machine Learning Engineer role sits within Client Delivery, embedded in the Data & Analytics Consulting (DACs) team - a technical, client facing group of Data Scientists and ML Engineers responsible for building and operationalising advanced machine learning and AI components across Xantura's projects. As an ML Engineer here, your core work is designing, training, evaluating, and productionising machine learning models on complex, multi source datasets from local authorities. You will engineer high performance training pipelines, build embedding based and sequence models, implement LLM and RAG workflows, and develop containerised model services that integrate directly into the OneView platform. This includes hands on work with model architectures, feature engineering, model optimisation, performance debugging, schema aligned data preparation, and ML driven interfaces. This role is for engineers who want to build real models, ship real systems, and solve real operational ML problems - not just prototypes. You will work directly with production data, client technical teams, and our internal engineering ecosystem to deliver AI components that are robust, scalable, and deployed into live environments. Key Responsibilities Machine learning engineering Design, train and optimise predictive models using advanced architectures such as gradient boosted trees, temporal models and embedding based models. Build robust training, evaluation and monitoring pipelines to ensure model quality, reproducibility and auditability. Implement feature engineering, hyperparameter tuning, model debugging and performance optimisation. Productionise models so they run reliably and efficiently at scale in client environments. Data engineering Own schema aware data flows for modelling and cohorts; validate, transform and version datasets used in training and inference. Manage and evolve database schemas; optimise SQL, indexing and partitioning for large training and scoring workloads. Technical delivery Lead the modelling and data engineering components of client projects alongside DACs and Business Consultants. Acquire and extract data from client source systems. Build and validate cohort logic to ensure accuracy, interpretability and alignment with client needs. Troubleshoot and resolve complex modelling and pipeline issues throughout delivery. AI engineering Build and integrate LLM based components including embedding pipelines, RAG workflows and text analysis models. Develop and deploy agentic and multicomponent AI systems using modern ML frameworks. Engineer high performance NLP and sequence models for information extraction, classification and risk prediction. Engineering level platform configuration Configure advanced OneView components linked to modelling outputs such as risk logic, summaries and scoring pathways. Contribute modelling innovations, performance insights and engineering improvements back into the platform. Knowledge sharing and technical leadership Act as an SME for machine learning, AI and model engineering within DACs. Mentor DACs on Python, modelling best practice, data engineering fundamentals and debugging approaches. Produce documentation, templates and reusable components to raise engineering standards across delivery. What are we looking for? We'd love to hear from you if you have: 3-5+ years' experience in machine learning engineering, taking models from development into production. Strong Python engineering skills and experience with modern ML frameworks. Practical experience training and evaluating models (tree based, temporal, embedding/NLP or LLM based). Ability to build reproducible training and evaluation pipelines. Experience containerising and deploying models (e.g., Docker, FastAPI). Solid data & database engineering Strong SQL and experience working with relational databases. Understanding of schemas, data transformations and (ideally) DBT. Experience preparing data for model training and scoring. Hands on AI/LLM experience Working with embeddings, vector databases or RAG style workflows. Experience applying NLP or sequence models to real world datasets. Experience delivering technical work to clients or stakeholders Comfortable defining data requirements, discussing modelling decisions and troubleshooting issues in real time. Clear communication and collaborative mindset Able to explain technical concepts simply and work closely with data scientists, engineers and consultants. Bonus points if you have Experience with Azure ML, AKS or similar cloud environments. Experience with public sector datasets or analytical workflows. Location This is a hybrid role based in our office in London (Borough). You would be expected to be able to work from the office at least 1 2 days per week. Some travel is also required for on site client engagements as needed. What can we offer you? Competitive salary reviewed annually. Work for a passionate, mission driven company solving society's big problems. Work flexible hours around life commitments with a focus on delivering company value rather than hours worked. Ability to work remotely (excluding face to face Team Meetings and client meetings). Training and development opportunities. 25 days annual leave (plus bank holidays). Company pension. Private medical insurance. Generous enhanced parental leave policies. Cycle to work scheme. Flu vaccinations. Eye test and contribution towards glasses for VDU use. Employee Assistance Programme Mental health and wellbeing support. Remote GP access. Counselling/therapy. Physiotherapy. Medical second opinions.
Location: London, UK (hybrid)Amex GBT is at the center of revolutionizing business travel with our cutting-edge technology and the most desirable products in the industry. We're a global, product-focused AI team with hubs in Bellevue, Chicago, Paris, London, Gurgaon, and now extending to Manchester. Since 2017, we've been delivering AI systems at scale - from ranking models and savings optimization engines to client-facing LLM-powered experiences used by business travelers worldwide.We are looking for a Machine Learning Engineer III to join our Product AI Engineering team. You will help us design, build, and optimize intelligent systems. This is not just a modeling role, you'll own the full lifecycle: from raw data to deployed models / compound systems to measurable business impact. If you're passionate about solving real-world problems at scale, collaborating across disciplines, travel, and making AI systems that truly matter - this is for you. Utilize AI techniques, including machine learning, deep learning, generative AI, and statistical modeling, to develop and implement solutions for tackling real-world problems such as ranking, chatbot, intent recognition, agentic AI systems, recommender systems, computer vision, NLQ etc.Apply strong coding skills, analytical abilities, and innovative thinking to quickly understand new domains and transform creative ideas into functional solutions. 8+ years of experience with a bachelor's degree or equivalent, or 5+ years with a master's degree or equivalent.Proven ability to conceptualize business problems and solve them through data science solutions. Proven knowledge of AI techniques such as Bayesian methods, Clustering, Ensemble tree models, NLP, etc., with an excellent grasp of statistical concepts and methods. Strong passion for solving problems and finding patterns and insights within structured and unstructured data. Industry experience in leveraging AI techniques on real-world large data sets.Strong knowledge of hands-on practice in Python. Familiarity with popular machine learning libraries and frameworks such as scikit-learn, Hugging Face, PyTorch and TensorFlow. Experience with MLFlow, AWS SageMaker and Bedrock is preferred.Good written and oral communication skills, including the ability to communicate across business areas and increase overall knowledge across the organization. Experience with feature stores, machine learning models as service, and monitoring dashboards is a plus. Some infrastructure knowledge (AWS, Kubernetes) and cost-awareness are a plus. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Apr 16, 2026
Full time
Location: London, UK (hybrid)Amex GBT is at the center of revolutionizing business travel with our cutting-edge technology and the most desirable products in the industry. We're a global, product-focused AI team with hubs in Bellevue, Chicago, Paris, London, Gurgaon, and now extending to Manchester. Since 2017, we've been delivering AI systems at scale - from ranking models and savings optimization engines to client-facing LLM-powered experiences used by business travelers worldwide.We are looking for a Machine Learning Engineer III to join our Product AI Engineering team. You will help us design, build, and optimize intelligent systems. This is not just a modeling role, you'll own the full lifecycle: from raw data to deployed models / compound systems to measurable business impact. If you're passionate about solving real-world problems at scale, collaborating across disciplines, travel, and making AI systems that truly matter - this is for you. Utilize AI techniques, including machine learning, deep learning, generative AI, and statistical modeling, to develop and implement solutions for tackling real-world problems such as ranking, chatbot, intent recognition, agentic AI systems, recommender systems, computer vision, NLQ etc.Apply strong coding skills, analytical abilities, and innovative thinking to quickly understand new domains and transform creative ideas into functional solutions. 8+ years of experience with a bachelor's degree or equivalent, or 5+ years with a master's degree or equivalent.Proven ability to conceptualize business problems and solve them through data science solutions. Proven knowledge of AI techniques such as Bayesian methods, Clustering, Ensemble tree models, NLP, etc., with an excellent grasp of statistical concepts and methods. Strong passion for solving problems and finding patterns and insights within structured and unstructured data. Industry experience in leveraging AI techniques on real-world large data sets.Strong knowledge of hands-on practice in Python. Familiarity with popular machine learning libraries and frameworks such as scikit-learn, Hugging Face, PyTorch and TensorFlow. Experience with MLFlow, AWS SageMaker and Bedrock is preferred.Good written and oral communication skills, including the ability to communicate across business areas and increase overall knowledge across the organization. Experience with feature stores, machine learning models as service, and monitoring dashboards is a plus. Some infrastructure knowledge (AWS, Kubernetes) and cost-awareness are a plus. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Machine Learning Engineer (CS) Department: Customer Success Employment Type: Permanent - Full Time Location: London Reporting To: Mark Dale Description The Machine Learning Engineer role sits within Customer Success; is embedded within the Technical Operations team - a technical group of Data Engineers and ML Engineers responsible for optimising and maintaining advanced machine learning and AI components across Xantura's projects. As an ML Engineer here, your core work is monitoring, training, evaluating, and productionising machine learning models on complex, multi source datasets from local authorities. You will engineer high performance training pipelines, build embedding based and sequence models, implement LLM and RAG workflows, and develop containerised model services that integrate directly into the OneView platform. This includes hands on work with model architectures, feature engineering, model optimisation, performance debugging, schema aligned data preparation, and ML driven interfaces. This is a role for engineers who want to build and maintain real models, ship real systems, and solve real operational ML problems - not just prototypes. You will work directly with production data, client technical teams, and our internal engineering ecosystem to deliver AI components that are robust, scalable, and deployed into live environments. Key Responsibilities Machine learning engineering Design, train and optimise predictive models using advanced architectures such as gradient boosted trees, temporal models and embedding based models. Build robust training, evaluation and monitoring pipelines to ensure model quality, reproducibility and auditability. Implement feature engineering, hyperparameter tuning, model debugging and performance optimisation. Productionise models so they run reliably and efficiently at scale in client environments. Data engineering Own schema aware data flows for modelling and cohorts; validate, transform and version datasets used in training and inference. Manage and evolve database schemas; optimise SQL, indexing and partitioning for large training and scoring workloads. Technical delivery Lead the modelling and data engineering components of client projects alongside Data Engineers. Build and validate cohort logic to ensure accuracy, interpretability and alignment with client needs. Troubleshoot and resolve complex modelling and pipeline issues in BAU. AI engineering Optimise and integrate LLM based components including embedding pipelines, RAG workflows and text analysis models. Develop and deploy agentic and multi component AI systems using modern ML frameworks. Engineer high performance NLP and sequence models for information extraction, classification and risk prediction. Engineering level platform configuration Configure advanced OneView components linked to modelling outputs such as risk logic, summaries and scoring pathways. Contribute modelling innovations, performance insights and engineering improvements back into the platform. Knowledge sharing and technical leadership Act as an SME for machine learning, AI and model engineering within the Technical Operations team. Mentor Data Engineers on Python, modelling best practice, data engineering fundamentals and debugging approaches. Produce documentation, templates and reusable components to raise engineering standards across delivery. What are we looking for? We'd love to hear from you if you have: 3-5+ years' experience in machine learning engineering, taking models from development into production Strong Python engineering skills and experience with modern ML frameworks. Practical experience training and evaluating models (tree based, temporal, embedding/NLP or LLM based). Ability to build reproducible training and evaluation pipelines. Experience containerising and deploying models (e.g., Docker, FastAPI). Solid data and database engineering Strong SQL and experience working with relational databases. Understanding of schemas, data transformations and (ideally) dbt. Experience preparing data for model training and scoring. Hands on AI/LLM experience Working with embeddings, vector databases or RAG style workflows. Experience applying NLP or sequence models to real world datasets. Experience delivering technical work to clients or stakeholders Comfortable defining data requirements, discussing modelling decisions and troubleshooting issues in real time. Clear communication and collaborative mindset Able to explain technical concepts simply and work closely with data, engineers and customer success. Bonus points if you have: Experience with Azure ML, AKS or similar cloud environments. Experience with public sector datasets or analytical workflows. Location - This is a hybrid role based in our office in London (Borough). You would be expected to be able to work from the office at least 1 2 days per week. Some travel is also required for on site client engagements as needed. What can we offer you? Competitive salary reviewed annually Work for a passionate, mission driven company solving society's big problems Work flexible hours around life commitments with a focus on delivering company value rather than hours worked Ability to work remotely (excluding face to face Team Meetings and client meetings) Training and development opportunities 25 days annual leave (plus bank holidays) Company pension Private medical insurance Generous enhanced parental leave policies Cycle to work scheme Flu Vaccinations, Eye Test and contribution towards Glasses for VDU use Employee Assistance Programme Mental health and wellbeing support Remote GP access Counselling/therapy Physiotherapy Medical second opinions
Apr 16, 2026
Full time
Machine Learning Engineer (CS) Department: Customer Success Employment Type: Permanent - Full Time Location: London Reporting To: Mark Dale Description The Machine Learning Engineer role sits within Customer Success; is embedded within the Technical Operations team - a technical group of Data Engineers and ML Engineers responsible for optimising and maintaining advanced machine learning and AI components across Xantura's projects. As an ML Engineer here, your core work is monitoring, training, evaluating, and productionising machine learning models on complex, multi source datasets from local authorities. You will engineer high performance training pipelines, build embedding based and sequence models, implement LLM and RAG workflows, and develop containerised model services that integrate directly into the OneView platform. This includes hands on work with model architectures, feature engineering, model optimisation, performance debugging, schema aligned data preparation, and ML driven interfaces. This is a role for engineers who want to build and maintain real models, ship real systems, and solve real operational ML problems - not just prototypes. You will work directly with production data, client technical teams, and our internal engineering ecosystem to deliver AI components that are robust, scalable, and deployed into live environments. Key Responsibilities Machine learning engineering Design, train and optimise predictive models using advanced architectures such as gradient boosted trees, temporal models and embedding based models. Build robust training, evaluation and monitoring pipelines to ensure model quality, reproducibility and auditability. Implement feature engineering, hyperparameter tuning, model debugging and performance optimisation. Productionise models so they run reliably and efficiently at scale in client environments. Data engineering Own schema aware data flows for modelling and cohorts; validate, transform and version datasets used in training and inference. Manage and evolve database schemas; optimise SQL, indexing and partitioning for large training and scoring workloads. Technical delivery Lead the modelling and data engineering components of client projects alongside Data Engineers. Build and validate cohort logic to ensure accuracy, interpretability and alignment with client needs. Troubleshoot and resolve complex modelling and pipeline issues in BAU. AI engineering Optimise and integrate LLM based components including embedding pipelines, RAG workflows and text analysis models. Develop and deploy agentic and multi component AI systems using modern ML frameworks. Engineer high performance NLP and sequence models for information extraction, classification and risk prediction. Engineering level platform configuration Configure advanced OneView components linked to modelling outputs such as risk logic, summaries and scoring pathways. Contribute modelling innovations, performance insights and engineering improvements back into the platform. Knowledge sharing and technical leadership Act as an SME for machine learning, AI and model engineering within the Technical Operations team. Mentor Data Engineers on Python, modelling best practice, data engineering fundamentals and debugging approaches. Produce documentation, templates and reusable components to raise engineering standards across delivery. What are we looking for? We'd love to hear from you if you have: 3-5+ years' experience in machine learning engineering, taking models from development into production Strong Python engineering skills and experience with modern ML frameworks. Practical experience training and evaluating models (tree based, temporal, embedding/NLP or LLM based). Ability to build reproducible training and evaluation pipelines. Experience containerising and deploying models (e.g., Docker, FastAPI). Solid data and database engineering Strong SQL and experience working with relational databases. Understanding of schemas, data transformations and (ideally) dbt. Experience preparing data for model training and scoring. Hands on AI/LLM experience Working with embeddings, vector databases or RAG style workflows. Experience applying NLP or sequence models to real world datasets. Experience delivering technical work to clients or stakeholders Comfortable defining data requirements, discussing modelling decisions and troubleshooting issues in real time. Clear communication and collaborative mindset Able to explain technical concepts simply and work closely with data, engineers and customer success. Bonus points if you have: Experience with Azure ML, AKS or similar cloud environments. Experience with public sector datasets or analytical workflows. Location - This is a hybrid role based in our office in London (Borough). You would be expected to be able to work from the office at least 1 2 days per week. Some travel is also required for on site client engagements as needed. What can we offer you? Competitive salary reviewed annually Work for a passionate, mission driven company solving society's big problems Work flexible hours around life commitments with a focus on delivering company value rather than hours worked Ability to work remotely (excluding face to face Team Meetings and client meetings) Training and development opportunities 25 days annual leave (plus bank holidays) Company pension Private medical insurance Generous enhanced parental leave policies Cycle to work scheme Flu Vaccinations, Eye Test and contribution towards Glasses for VDU use Employee Assistance Programme Mental health and wellbeing support Remote GP access Counselling/therapy Physiotherapy Medical second opinions
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Position Overview We're seeking a Technical Program Manager to own release coordination across North's growing product portfolio. This role sits at the intersection of engineering, product, and customer delivery, ensuring that North ships reliably, communicates clearly, and continuously improves how it gets software out the door. About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. As a Technical Program Manager, you will: Own end-to-end release coordination for North, including managing release trains, defining cadences, and ensuring smooth execution across engineering and product teams Drive cherry pick and hotfix approval workflows, triaging urgency, aligning stakeholders, and shepherding changes through to deployment with appropriate guardrails Author and manage customer-facing release communications, translating technical changes into clear, accurate updates for enterprise customers and internal stakeholders Establish and scale release processes that allow North's teams to ship faster and with greater confidence as our platform grows Map cross-team dependencies and risks across the release pipeline, surfacing blockers early and coordinating resolution across engineering, product, and customer success Partner directly with North Leadership and Members of Technical Staff on efforts to improve release quality, velocity, and operational rigor Manage project tracking tools (Linear, GitHub workflows) and facilitate release planning sessions across cross-functional teams Respond quickly to program-level changes: clarifying scope, adjusting timelines, and marshaling the right resources when customer or market priorities shift. You may be a good fit if you: Have 3+ years as a Technical or Engineering Program Manager, with demonstrated experience in startup or high-growth environments Have owned or significantly contributed to software release processes, including versioning strategies, hotfix workflows, or staged rollout coordination Have experience with AI/ML products or technical platforms Are comfortable with low structure, high impact situations where you can build processes from scratch and operate at both tactical and strategic levels Communicate with precision. Able to interact with Technical Writing on customer-facing release notes and executive summaries as fluently as you track a GitHub PR Have strong bias for action and can move quickly from problem identification to solution implementation Have experience with project management and release tooling (Linear, Jira, GitHub, etc.) Love to automate your work, and can use North to do so! If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for up to 6 months Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ️ 6 weeks of vacation (30 working days!)
Apr 15, 2026
Full time
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Position Overview We're seeking a Technical Program Manager to own release coordination across North's growing product portfolio. This role sits at the intersection of engineering, product, and customer delivery, ensuring that North ships reliably, communicates clearly, and continuously improves how it gets software out the door. About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. As a Technical Program Manager, you will: Own end-to-end release coordination for North, including managing release trains, defining cadences, and ensuring smooth execution across engineering and product teams Drive cherry pick and hotfix approval workflows, triaging urgency, aligning stakeholders, and shepherding changes through to deployment with appropriate guardrails Author and manage customer-facing release communications, translating technical changes into clear, accurate updates for enterprise customers and internal stakeholders Establish and scale release processes that allow North's teams to ship faster and with greater confidence as our platform grows Map cross-team dependencies and risks across the release pipeline, surfacing blockers early and coordinating resolution across engineering, product, and customer success Partner directly with North Leadership and Members of Technical Staff on efforts to improve release quality, velocity, and operational rigor Manage project tracking tools (Linear, GitHub workflows) and facilitate release planning sessions across cross-functional teams Respond quickly to program-level changes: clarifying scope, adjusting timelines, and marshaling the right resources when customer or market priorities shift. You may be a good fit if you: Have 3+ years as a Technical or Engineering Program Manager, with demonstrated experience in startup or high-growth environments Have owned or significantly contributed to software release processes, including versioning strategies, hotfix workflows, or staged rollout coordination Have experience with AI/ML products or technical platforms Are comfortable with low structure, high impact situations where you can build processes from scratch and operate at both tactical and strategic levels Communicate with precision. Able to interact with Technical Writing on customer-facing release notes and executive summaries as fluently as you track a GitHub PR Have strong bias for action and can move quickly from problem identification to solution implementation Have experience with project management and release tooling (Linear, Jira, GitHub, etc.) Love to automate your work, and can use North to do so! If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for up to 6 months Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend ️ 6 weeks of vacation (30 working days!)
Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems. What You'll Do We are seeking an AI Adoption Engineer to serve as the primary technical partner for Jump's back office teams, including Finance, Legal, HR, and other non-trading functions, as they integrate AI into their day-to-day work. This role sits at the intersection of AI research, infrastructure, and core business applications. As a hands on AI expert, you will pair with developers and AI champions across the firm to identify high value use cases, build solutions using Jump's internal AI platform, and work closely with R&D and infrastructure to unlock new capabilities as needed. You will own the full lifecycle of back office AI solutions, from discovery and stakeholder conversations to prototyping, deployment, and ongoing iteration, while establishing best practices for prompting, agent design, evaluation, robustness, and responsible AI use. We believe that driving successful adoption across the firm requires a fluid mix of technical depth, product intuition, and genuine curiosity about how business teams operate. We welcome candidates who demonstrate knowledge of current best practices, follow new patterns closely as they emerge, experiment often, and are equally comfortable working with technical and non technical stakeholders. The ideal person for this role is confident in the immediate and measurable benefits of well designed AI applications. They are eager to build, but equally happy to teach, and capable of applying new techniques and technologies within a responsible, secure, and scalable framework. Other duties as assigned or needed. Skills You'll Need 2+ years of professional software engineering or applied AI experience Strong proficiency in Python, with hands on experience integrating LLM APIs, building AI powered applications, or working with agent/automation frameworks Demonstrated ability to work directly with non technical or semi-technical business stakeholders, translating ambiguous problems into clear, actionable solutions Excellent communication and interpersonal skills Comfort explaining complex technical concepts to diverse audiences and building trust across teams Strong analytical and problem solving skills with a bias toward simplicity and usability Familiarity with core software engineering fundamentals Ability to work smoothly across a range of technical environments (Mac, Windows, and Linux) as needed Bachelor's degree in Computer Science, Computer Engineering or related field Reliable and predictable availability Benefits Private Medical, Vision and Dental Insurance Travel Medical Insurance Group Pension Scheme Group Life Assurance and Income Protection Schemes Paid Parental Leave Parking and Commuter Benefits Discretionary bonus eligibility Medical, dental, and vision insurance HSA, FSA, and Dependent Care options Employer Paid Group Term Life and AD&D Insurance Voluntary Life & AD&D insurance Paid vacation plus paid holidays Retirement plan with employer match Paid parental leave Wellness Programs Annual Base Salary Range $200,000 - $250,000 USD
Apr 15, 2026
Full time
Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems. What You'll Do We are seeking an AI Adoption Engineer to serve as the primary technical partner for Jump's back office teams, including Finance, Legal, HR, and other non-trading functions, as they integrate AI into their day-to-day work. This role sits at the intersection of AI research, infrastructure, and core business applications. As a hands on AI expert, you will pair with developers and AI champions across the firm to identify high value use cases, build solutions using Jump's internal AI platform, and work closely with R&D and infrastructure to unlock new capabilities as needed. You will own the full lifecycle of back office AI solutions, from discovery and stakeholder conversations to prototyping, deployment, and ongoing iteration, while establishing best practices for prompting, agent design, evaluation, robustness, and responsible AI use. We believe that driving successful adoption across the firm requires a fluid mix of technical depth, product intuition, and genuine curiosity about how business teams operate. We welcome candidates who demonstrate knowledge of current best practices, follow new patterns closely as they emerge, experiment often, and are equally comfortable working with technical and non technical stakeholders. The ideal person for this role is confident in the immediate and measurable benefits of well designed AI applications. They are eager to build, but equally happy to teach, and capable of applying new techniques and technologies within a responsible, secure, and scalable framework. Other duties as assigned or needed. Skills You'll Need 2+ years of professional software engineering or applied AI experience Strong proficiency in Python, with hands on experience integrating LLM APIs, building AI powered applications, or working with agent/automation frameworks Demonstrated ability to work directly with non technical or semi-technical business stakeholders, translating ambiguous problems into clear, actionable solutions Excellent communication and interpersonal skills Comfort explaining complex technical concepts to diverse audiences and building trust across teams Strong analytical and problem solving skills with a bias toward simplicity and usability Familiarity with core software engineering fundamentals Ability to work smoothly across a range of technical environments (Mac, Windows, and Linux) as needed Bachelor's degree in Computer Science, Computer Engineering or related field Reliable and predictable availability Benefits Private Medical, Vision and Dental Insurance Travel Medical Insurance Group Pension Scheme Group Life Assurance and Income Protection Schemes Paid Parental Leave Parking and Commuter Benefits Discretionary bonus eligibility Medical, dental, and vision insurance HSA, FSA, and Dependent Care options Employer Paid Group Term Life and AD&D Insurance Voluntary Life & AD&D insurance Paid vacation plus paid holidays Retirement plan with employer match Paid parental leave Wellness Programs Annual Base Salary Range $200,000 - $250,000 USD
We're looking for a Data Analyst / Engineer to join Magentic's Forward Deployed Engineering team. You'll be embedded at a critical point - working directly with customers during pilots and onboarding, turning complex, messy data into the insights that make our AI procurement solution sing. This isn't a build-dashboards-on-request role. You'll be working on real problems with real stakes, using modern data tooling - including LLMs - to move fast without sacrificing rigour. You'll be joining a small but exceptional team with backgrounds from Revolut, OpenAI, Meta, NASA and McKinsey. We're backed by Sequoia Capital and chasing a $3tn market opportunity. What You'll Do Partner with Forward Deployed Engineers to design and execute complex analyses during customer pilots and onboarding Turn ambiguous, real-world data into clear, actionable outputs for both technical and commercial audiences Use LLM-based techniques as a native part of your analysis workflow - not as a curiosity, but as a tool Work with data platform tooling built by our data platform team; potential to grow into building platform components yourself Communicate findings clearly to engineers and business stakeholders alike You Might Be a Great Fit if You Have 2+ years of experience in a data analyst, data engineer, or BI engineer role Are fluent in Python and SQL Have hands-on experience integrating LLM-based steps into a data analysis or pipeline workflow Can work with messy, real-world data and still ship something clean and useful Are a strong communicator with commercial understanding - you're comfortable explaining what you found and why it matters Thrive in fast-paced environments where speed and quality both matter Bonus Points Experience with dbt or similar SQL-based transformation tools Familiarity with cloud data storage (Azure Blob Storage, S3, or GCS) Experience building or contributing to data platform infrastructure Familiarity with a data orchestration tool (Dagster, Airflow, Prefect, or similar) Familiarity with supply-chain, procurement, or manufacturing domains. Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity: play a real part in Magentic's upside A salary of £60-70k Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (WFH Thurs and every other Tues, with flex if you have appointments etc) Annual team retreat-a fully-funded off-site to recharge, bond, and build Our Interview Process We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins): this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Paired-programming interview (45 mins): in this step, we'll ask you to present some of your work to us and discuss it. In-person interview: for the final step, we invite you to come meet the team in-person. We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, founder interview and a presentation task and a discussion of your work with the team. Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
Apr 15, 2026
Full time
We're looking for a Data Analyst / Engineer to join Magentic's Forward Deployed Engineering team. You'll be embedded at a critical point - working directly with customers during pilots and onboarding, turning complex, messy data into the insights that make our AI procurement solution sing. This isn't a build-dashboards-on-request role. You'll be working on real problems with real stakes, using modern data tooling - including LLMs - to move fast without sacrificing rigour. You'll be joining a small but exceptional team with backgrounds from Revolut, OpenAI, Meta, NASA and McKinsey. We're backed by Sequoia Capital and chasing a $3tn market opportunity. What You'll Do Partner with Forward Deployed Engineers to design and execute complex analyses during customer pilots and onboarding Turn ambiguous, real-world data into clear, actionable outputs for both technical and commercial audiences Use LLM-based techniques as a native part of your analysis workflow - not as a curiosity, but as a tool Work with data platform tooling built by our data platform team; potential to grow into building platform components yourself Communicate findings clearly to engineers and business stakeholders alike You Might Be a Great Fit if You Have 2+ years of experience in a data analyst, data engineer, or BI engineer role Are fluent in Python and SQL Have hands-on experience integrating LLM-based steps into a data analysis or pipeline workflow Can work with messy, real-world data and still ship something clean and useful Are a strong communicator with commercial understanding - you're comfortable explaining what you found and why it matters Thrive in fast-paced environments where speed and quality both matter Bonus Points Experience with dbt or similar SQL-based transformation tools Familiarity with cloud data storage (Azure Blob Storage, S3, or GCS) Experience building or contributing to data platform infrastructure Familiarity with a data orchestration tool (Dagster, Airflow, Prefect, or similar) Familiarity with supply-chain, procurement, or manufacturing domains. Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity: play a real part in Magentic's upside A salary of £60-70k Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (WFH Thurs and every other Tues, with flex if you have appointments etc) Annual team retreat-a fully-funded off-site to recharge, bond, and build Our Interview Process We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins): this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Paired-programming interview (45 mins): in this step, we'll ask you to present some of your work to us and discuss it. In-person interview: for the final step, we invite you to come meet the team in-person. We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, founder interview and a presentation task and a discussion of your work with the team. Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
Company Description Join the team redefining how the world experiences design Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You'll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work. Job Description At Canva, our mission is to empower the world to design. We're building AI that feels magical and lands real impact for millions of people - helping anyone create with confidence. We're looking for a Machine Learning Engineer to own the data foundations that power our multimodal agent research-building the pipelines, datasets, and tooling that turn ambitious research ideas into trainable reality. About the team We explore multimodal agentic architectures, build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. We are a cutting-edge post-training team, developing new multimodal agentic systems. We work on all topics of multimodal modelling, post-training and design agents, we build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. About the role You'll be responsible for the data lifecycle that fuels our agent research: from collection and curation through to preprocessing, quality assurance, and delivery into training pipelines. You'll work closely with research scientists to understand what data is needed, then design and build the systems to make it happen-reliably and at scale. You'll have significant autonomy over how data problems get solved, while aligning on what problems matter most with the broader team. What you'll do Design and build data pipelines for agent training: collection, filtering, deduplication, formatting, and versioning across text, image, and multimodal sources. Build and maintain infrastructure for efficient data loading, storage, and retrieval at scale (S3, distributed systems, streaming pipelines). Collaborate with research scientists to translate research requirements into concrete data specifications, and iterate as experiments reveal new needs. Create evaluation datasets and benchmarks in collaboration with researchers-curating task distributions that surface real failure modes. Develop tooling for dataset construction-including human annotation workflows, synthetic data generation, and preference data collection for RLHF/DPO-style training. Own data quality: build validation frameworks, monitor for drift and contamination, and establish standards that make datasets trustworthy and reproducible. Document datasets thoroughly: provenance, known limitations, intended use cases, and versioning history. Implement comprehensive test coverage for data pipelines and ML workflows, ensuring reliability and catching regressions early. Elevate codebase quality through code reviews, refactoring, and establishing engineering best practices that help research velocity scale sustainably. Contribute to team roadmaps by identifying data bottlenecks and proposing solutions that unblock research velocity. You're likely a match if you have Strong software engineering skills in Python, with experience building production-grade data pipelines and ML DevOps. Practical experience with prompt engineering-designing, testing, and refining prompts for reliable LLM/VLM outputs. Experience with ML data workflows: large-scale data processing and loading (Ray, or similar), data versioning, and format considerations for training (tokenization, batching, sharding). Hands-on experience working with data pipelines for large-scale distributed ML training runs. Familiarity with annotation tooling and human-in-the-loop data collection (Label Studio or internal systems). Understanding of ML training requirements-you know what "good data" looks like for LLM/VLM fine-tuning and can anticipate downstream issues. Experience loading and writing large datasets to/from cloud infrastructure (AWS) and distributed storage systems. Strong communication skills: you can work with researchers to scope ambiguous problems and translate needs into actionable plans. A collaborative approach, comfortable taking ownership and iterating quickly. Nice to have Experience with preference data collection for RLHF or reward modelling. Familiarity with multimodal data (image-text pairs, video, design assets). Experience building synthetic data generation pipelines using LLMs. Background in data quality metrics and monitoring systems. Contributions to dataset releases or benchmarks in the ML community. Additional Information What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: Equity packages - we want our success to be yours too Inclusive parental leave policy that supports all parents & carers An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Check out for more info. Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you! Please note that interviews are conducted virtually.
Apr 14, 2026
Full time
Company Description Join the team redefining how the world experiences design Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You'll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work. Job Description At Canva, our mission is to empower the world to design. We're building AI that feels magical and lands real impact for millions of people - helping anyone create with confidence. We're looking for a Machine Learning Engineer to own the data foundations that power our multimodal agent research-building the pipelines, datasets, and tooling that turn ambitious research ideas into trainable reality. About the team We explore multimodal agentic architectures, build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. We are a cutting-edge post-training team, developing new multimodal agentic systems. We work on all topics of multimodal modelling, post-training and design agents, we build scalable training and evaluation loops, and partner closely with product and platform teams to turn breakthroughs into delightful product features. About the role You'll be responsible for the data lifecycle that fuels our agent research: from collection and curation through to preprocessing, quality assurance, and delivery into training pipelines. You'll work closely with research scientists to understand what data is needed, then design and build the systems to make it happen-reliably and at scale. You'll have significant autonomy over how data problems get solved, while aligning on what problems matter most with the broader team. What you'll do Design and build data pipelines for agent training: collection, filtering, deduplication, formatting, and versioning across text, image, and multimodal sources. Build and maintain infrastructure for efficient data loading, storage, and retrieval at scale (S3, distributed systems, streaming pipelines). Collaborate with research scientists to translate research requirements into concrete data specifications, and iterate as experiments reveal new needs. Create evaluation datasets and benchmarks in collaboration with researchers-curating task distributions that surface real failure modes. Develop tooling for dataset construction-including human annotation workflows, synthetic data generation, and preference data collection for RLHF/DPO-style training. Own data quality: build validation frameworks, monitor for drift and contamination, and establish standards that make datasets trustworthy and reproducible. Document datasets thoroughly: provenance, known limitations, intended use cases, and versioning history. Implement comprehensive test coverage for data pipelines and ML workflows, ensuring reliability and catching regressions early. Elevate codebase quality through code reviews, refactoring, and establishing engineering best practices that help research velocity scale sustainably. Contribute to team roadmaps by identifying data bottlenecks and proposing solutions that unblock research velocity. You're likely a match if you have Strong software engineering skills in Python, with experience building production-grade data pipelines and ML DevOps. Practical experience with prompt engineering-designing, testing, and refining prompts for reliable LLM/VLM outputs. Experience with ML data workflows: large-scale data processing and loading (Ray, or similar), data versioning, and format considerations for training (tokenization, batching, sharding). Hands-on experience working with data pipelines for large-scale distributed ML training runs. Familiarity with annotation tooling and human-in-the-loop data collection (Label Studio or internal systems). Understanding of ML training requirements-you know what "good data" looks like for LLM/VLM fine-tuning and can anticipate downstream issues. Experience loading and writing large datasets to/from cloud infrastructure (AWS) and distributed storage systems. Strong communication skills: you can work with researchers to scope ambiguous problems and translate needs into actionable plans. A collaborative approach, comfortable taking ownership and iterating quickly. Nice to have Experience with preference data collection for RLHF or reward modelling. Familiarity with multimodal data (image-text pairs, video, design assets). Experience building synthetic data generation pipelines using LLMs. Background in data quality metrics and monitoring systems. Contributions to dataset releases or benchmarks in the ML community. Additional Information What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: Equity packages - we want our success to be yours too Inclusive parental leave policy that supports all parents & carers An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Check out for more info. Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you! Please note that interviews are conducted virtually.
