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rental agent
Thrifty Car & Van Rental
Rental Agent
Thrifty Car & Van Rental Swansea, Neath Port Talbot
This is a zero hour contract role! Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions click apply for full job details
May 01, 2026
Full time
This is a zero hour contract role! Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions click apply for full job details
Sales Development Representative - B2B SaaS
Houseful Limited
Alto Software Group creates software solutions that connect businesses and consumers, powering more than half of all UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset set and want our people to operate with this mindset so that we can achieve our ambitions. The Sales Development Representative is an important role responsible for both the qualification & sale of inbound enquiries as well as being responsible for proactive outbound prospecting. This includes signing additional products/services to new & existing clients. Working in alignment with the territory account management teams and the specialist product support team this role will ensure that our customers & prospects are aware and have access to our portfolio of products as well as partnerships and reach products. The role is a varied one and needs the individual to become master of conversing with independent estate agency businesses. It will require someone to be structured in their approach managing both new project sales as well as inbound lead queues. Other duties include responding to incoming customer calls & queries, minimizing cancellations, securing payment for outstanding debtors and maintaining accurate and up to date records. Responsibilities Proactively outbound call new & existing clients to grow revenue share through Housefuls range of additional products & services Manage the qualification and sale of inbound enquiries Deliver revenue growth across Housefuls portfolio of products (property marketing, CRM software, website products and marketing reach products) as appropriate Proactive outbound calling as well as dealing with incoming calls and queries - and ensuring the highest conversion of inbound leads where applicable Ensure the territory client engagement coverage model is in place to engage with all customer and prospect accounts on a scheduled basis for all allocated accounts Demonstrate quality customer engagement as well as maintain a high degree of business acumen and product awareness Ensure that you maintain client records in Salesforce with accurate, high- quality information Continually develop your product knowledge to ensure you are comfortable discussing Housefuls entire product suite. Attend Internal/external training sessions as and when appropriate to increase your skill set. Be responsible for continually updating your product, market and competitor knowledge and pro-actively and regularly provide clients and salespeople with relevant industry and business information, Maintain effective communication links with all other teams & departments across the business and communicate effectively with internal & external customers To handle customer complaints or enquiries when appropriate and own the enquiry to completion To act as an effective, professional ambassador for the company at all external events, conferences and presentations when required Participate in special projects as and when required Requirements Essential skills Experience in B2B sales, working in a consultative sales role Outstanding organisational and time management skills that allow you to manage your own time effectively and work to tight deadlines Ability to be flexible and comfortable in a fast-moving performance-led environment, adapting quickly to change Self-motivated and results-orientated - with the ability to work on own initiative; demonstrate consistently sound judgement and creative thinking Exposure working in digital transformation environments helping customers to understand the value of and how to unlock their digital potential Communicating effectively with both internal and external customers and engaging constructively in team meetings etc Desire to be part of and contribute to the success of a fast-growing organisation Minimum intermediate IT skills in Google Slides/Sheets or Powerpoint/Excel Desired Skills Knowledge of property, software or digital media background Proven track record of working cross channel with a varied product portfolio To be successful, you will: Be willing and able to work as part of a team Be passionate about delivering positive customer experiences whilst driving results in a sales environment Demonstrate personal commitment to improving one's own knowledge and sharing best practice with colleagues Benefits Uncapped Commission Structure Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary Talent referral bonus up to £5K We want to make Alto Software Group more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed.
Apr 30, 2026
Full time
Alto Software Group creates software solutions that connect businesses and consumers, powering more than half of all UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset set and want our people to operate with this mindset so that we can achieve our ambitions. The Sales Development Representative is an important role responsible for both the qualification & sale of inbound enquiries as well as being responsible for proactive outbound prospecting. This includes signing additional products/services to new & existing clients. Working in alignment with the territory account management teams and the specialist product support team this role will ensure that our customers & prospects are aware and have access to our portfolio of products as well as partnerships and reach products. The role is a varied one and needs the individual to become master of conversing with independent estate agency businesses. It will require someone to be structured in their approach managing both new project sales as well as inbound lead queues. Other duties include responding to incoming customer calls & queries, minimizing cancellations, securing payment for outstanding debtors and maintaining accurate and up to date records. Responsibilities Proactively outbound call new & existing clients to grow revenue share through Housefuls range of additional products & services Manage the qualification and sale of inbound enquiries Deliver revenue growth across Housefuls portfolio of products (property marketing, CRM software, website products and marketing reach products) as appropriate Proactive outbound calling as well as dealing with incoming calls and queries - and ensuring the highest conversion of inbound leads where applicable Ensure the territory client engagement coverage model is in place to engage with all customer and prospect accounts on a scheduled basis for all allocated accounts Demonstrate quality customer engagement as well as maintain a high degree of business acumen and product awareness Ensure that you maintain client records in Salesforce with accurate, high- quality information Continually develop your product knowledge to ensure you are comfortable discussing Housefuls entire product suite. Attend Internal/external training sessions as and when appropriate to increase your skill set. Be responsible for continually updating your product, market and competitor knowledge and pro-actively and regularly provide clients and salespeople with relevant industry and business information, Maintain effective communication links with all other teams & departments across the business and communicate effectively with internal & external customers To handle customer complaints or enquiries when appropriate and own the enquiry to completion To act as an effective, professional ambassador for the company at all external events, conferences and presentations when required Participate in special projects as and when required Requirements Essential skills Experience in B2B sales, working in a consultative sales role Outstanding organisational and time management skills that allow you to manage your own time effectively and work to tight deadlines Ability to be flexible and comfortable in a fast-moving performance-led environment, adapting quickly to change Self-motivated and results-orientated - with the ability to work on own initiative; demonstrate consistently sound judgement and creative thinking Exposure working in digital transformation environments helping customers to understand the value of and how to unlock their digital potential Communicating effectively with both internal and external customers and engaging constructively in team meetings etc Desire to be part of and contribute to the success of a fast-growing organisation Minimum intermediate IT skills in Google Slides/Sheets or Powerpoint/Excel Desired Skills Knowledge of property, software or digital media background Proven track record of working cross channel with a varied product portfolio To be successful, you will: Be willing and able to work as part of a team Be passionate about delivering positive customer experiences whilst driving results in a sales environment Demonstrate personal commitment to improving one's own knowledge and sharing best practice with colleagues Benefits Uncapped Commission Structure Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary Talent referral bonus up to £5K We want to make Alto Software Group more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed.
Rental Sales Agent
Europcar España Manchester, Lancashire
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Job Description Europcar is looking for Rental Sales AgentOTE earnings opportunity - £60,000You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission! What we can offer you: Competitive Basic Salary Exceptional commission scheme - uncapped bonus potential with on target earnings. Starting on 6 weeks holiday (including bank holidays), increasing with length of service Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Discounted hotel rates through the Accor Group after 12 months service Cycle2Work Free annual eye tests Confidential legal and support service through BUPA Career progression and development forms part of current non contractual benefit offering Main duties: Provide a high quality rental service to meet customer needs. To be commercially aware and recognise and report on prospective business opportunities and competitor activity. Sell the company's services and products to achieve targets. Handle telephone enquiries in a polite and professional manner. Accurately complete all rental administration and vehicle documentation as well as the reporting of damage. Responsibility for cash, vehicles, premises and customer safety. Key skills and attributes required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today! Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent. We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future. Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar(R)- a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar(R)- a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car(R), one of the main players in the car rental market in the US, with a "value for money" positioning.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:
Apr 30, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Job Description Europcar is looking for Rental Sales AgentOTE earnings opportunity - £60,000You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission! What we can offer you: Competitive Basic Salary Exceptional commission scheme - uncapped bonus potential with on target earnings. Starting on 6 weeks holiday (including bank holidays), increasing with length of service Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Discounted hotel rates through the Accor Group after 12 months service Cycle2Work Free annual eye tests Confidential legal and support service through BUPA Career progression and development forms part of current non contractual benefit offering Main duties: Provide a high quality rental service to meet customer needs. To be commercially aware and recognise and report on prospective business opportunities and competitor activity. Sell the company's services and products to achieve targets. Handle telephone enquiries in a polite and professional manner. Accurately complete all rental administration and vehicle documentation as well as the reporting of damage. Responsibility for cash, vehicles, premises and customer safety. Key skills and attributes required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today! Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent. We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future. Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar(R)- a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar(R)- a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car(R), one of the main players in the car rental market in the US, with a "value for money" positioning.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:
Europcar
Rental Sales Agent
Europcar Manchester, Lancashire
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Job Description Europcar is looking for Rental Sales AgentOTE earnings opportunity - £60,000You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission! What we can offer you: Competitive Basic Salary Exceptional commission scheme - uncapped bonus potential with on target earnings. Starting on 6 weeks holiday (including bank holidays), increasing with length of service Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Discounted hotel rates through the Accor Group after 12 months service Cycle2Work Free annual eye tests Confidential legal and support service through BUPA Career progression and development forms part of current non contractual benefit offering Main duties: Provide a high quality rental service to meet customer needs. To be commercially aware and recognise and report on prospective business opportunities and competitor activity. Sell the company's services and products to achieve targets. Handle telephone enquiries in a polite and professional manner. Accurately complete all rental administration and vehicle documentation as well as the reporting of damage. Responsibility for cash, vehicles, premises and customer safety. Key skills and attributes required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today! Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent. We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future. Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar(R)- a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar(R)- a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car(R), one of the main players in the car rental market in the US, with a "value for money" positioning.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:
Apr 30, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. Job Description Europcar is looking for Rental Sales AgentOTE earnings opportunity - £60,000You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission! What we can offer you: Competitive Basic Salary Exceptional commission scheme - uncapped bonus potential with on target earnings. Starting on 6 weeks holiday (including bank holidays), increasing with length of service Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Discounted hotel rates through the Accor Group after 12 months service Cycle2Work Free annual eye tests Confidential legal and support service through BUPA Career progression and development forms part of current non contractual benefit offering Main duties: Provide a high quality rental service to meet customer needs. To be commercially aware and recognise and report on prospective business opportunities and competitor activity. Sell the company's services and products to achieve targets. Handle telephone enquiries in a polite and professional manner. Accurately complete all rental administration and vehicle documentation as well as the reporting of damage. Responsibility for cash, vehicles, premises and customer safety. Key skills and attributes required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today! Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent. We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future. Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar(R)- a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar(R)- a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car(R), one of the main players in the car rental market in the US, with a "value for money" positioning.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:
Europcar
Rental Sales Agent
Europcar
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. Europcar Mobility Group Chez Europcar Mobility Group , notre raison d'être est de contribuer à faire évoluer la façon dont vous vous déplacez. Nous sommes guidés par nos valeurs fondamentales : We are happy to help, We embrace change, We take responsibility, We act with respect et We move as one . Notre culture repose sur la valorisation de la contribution et de la diversité de nos équipes, où chaque individu est traité avec dignité et respect. Agir avec respect est au cœur de tout ce que nous faisons, et nous sommes pleinement engagés à créer un environnement de travail où les différences sont célébrées et où chacun se sent encouragé à apporter ses perspectives uniques. Job Description Europcar is looking for Rental Sales Agent Liverpool location to work as part of our team on the front desk.You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission! What we can offer you: Competitive Basic Salary Starting on 5.6 weeks holiday (including bank holidays) Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Confidential legal and support service through BUPA Career progression and development Main duties: Provide a high quality rental service to meet customer needs. To be commercially aware and recognise and report on prospective business opportunities and competitor activity. Sell the company's services and products to achieve targets. Handle telephone enquiries in a polite and professional manner. Accurately complete all rental administration and vehicle documentation as well as the reporting of damage. Responsibility for cash, vehicles, premises and customer safety. Key skills and attributes required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today! Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent. Nous accueillons et encourageons les candidatures de personnes issues de tous horizons, expériences et capacités, sans distinction de race, d'origine ethnique, de réassignation de genre, de nationalité, d'orientation sexuelle, d'âge, de situation de handicap, de religion ou de toute autre dimension de la diversité. Nous nous engageons à construire une équipe qui reflète les communautés que nous servons et à favoriser un environnement d'équité et d'inclusion, dans lequel le respect mutuel est essentiel.Si vous avez besoin d'aménagements ou d'une assistance particulière durant le processus de candidature ou d'entretien, n'hésitez pas à nous en informer. Ensemble, grâce au respect mutuel, nous pouvons créer un avenir plus équitable et plus inclusif. Europcar Mobility Group est un acteur mondial de la mobilité, avec 75 ans d'expertise des services de mobilité et une position de leader en Europe. "We help to change the way you move" est notre raison d'être et ce qui nous rassemble. Plus que jamais, nous nous engageons à fournir des solutions simples, transparentes et innovantes qui rendent la mobilité simple, plus agréable et de plus en plus respectueuse de l'environnement. Pour ce faire, nous proposons aux particuliers et aux entreprises une large gamme de services de location de voitures et d'utilitaires, que ce soit pour quelques heures, quelques jours, une semaine, un mois ou plus, à la demande ou sur abonnement, grâce à une flotte de plus de véhicules, dotée des motorisations les plus récentes et une part croissante de véhicules électriques. Nos marques répondent à des besoins, des cas d'utilisation et des attentes différenciés : Europcar(R)- un des leaders mondiaux de la location de voitures et de véhicules utilitaires, Goldcar(R)- leader de la location de voitures " low cost " en Europe, FoxRent-A-Car(R), l'un des principaux acteurs du marché de la location de voitures aux États-Unis, avec un positionnement "value for money", et Ubeeqo(R)- l'un des leaders européens du car sharing (BtoB, BtoC). La satisfaction client est au cœur de l'ambition du Groupe et de celle de ses plus de 8000 collaborateurs partout où il opère, à travers un vaste réseau dans plus de 130 pays (comprenant 16 filiales, complétées par des franchisés et des partenaires). Plus d'informationsEn 1951, l'Abonnement Automobile est la première société de location de voitures sans chauffeur et sa flotte compte 750 4 CV. Aujourd'hui, Europcar Mobility Group compte en moyenne plus de véhicules dans sa flotte et sert 5 millions de clients dans plus de 140 pays. Cependant la vision sur laquelle notre Groupe a été fondé reste la même, tout en étant plus pertinente et prometteuse que jamais, alors que nous entrons dans l'ère de l'économie de l'usage et du partage !
Apr 30, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. Europcar Mobility Group Chez Europcar Mobility Group , notre raison d'être est de contribuer à faire évoluer la façon dont vous vous déplacez. Nous sommes guidés par nos valeurs fondamentales : We are happy to help, We embrace change, We take responsibility, We act with respect et We move as one . Notre culture repose sur la valorisation de la contribution et de la diversité de nos équipes, où chaque individu est traité avec dignité et respect. Agir avec respect est au cœur de tout ce que nous faisons, et nous sommes pleinement engagés à créer un environnement de travail où les différences sont célébrées et où chacun se sent encouragé à apporter ses perspectives uniques. Job Description Europcar is looking for Rental Sales Agent Liverpool location to work as part of our team on the front desk.You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission! What we can offer you: Competitive Basic Salary Starting on 5.6 weeks holiday (including bank holidays) Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Pension and a life insurance scheme Discounted car hire rates across our network 20% discount on EE mobile phone contracts Confidential legal and support service through BUPA Career progression and development Main duties: Provide a high quality rental service to meet customer needs. To be commercially aware and recognise and report on prospective business opportunities and competitor activity. Sell the company's services and products to achieve targets. Handle telephone enquiries in a polite and professional manner. Accurately complete all rental administration and vehicle documentation as well as the reporting of damage. Responsibility for cash, vehicles, premises and customer safety. Key skills and attributes required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Ability to work as part of a team. Communicate clearly, verbally and in writing. A positive attitude and professional appearance. Ability to influence others. Enthusiastic about selling and can respond positively to objections. Manages time effectively and completes tasks required. Ability to prioritise and remain organised when working under pressure. Attention to detail. Ability to work to procedures and follow instruction.If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today! Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent. Nous accueillons et encourageons les candidatures de personnes issues de tous horizons, expériences et capacités, sans distinction de race, d'origine ethnique, de réassignation de genre, de nationalité, d'orientation sexuelle, d'âge, de situation de handicap, de religion ou de toute autre dimension de la diversité. Nous nous engageons à construire une équipe qui reflète les communautés que nous servons et à favoriser un environnement d'équité et d'inclusion, dans lequel le respect mutuel est essentiel.Si vous avez besoin d'aménagements ou d'une assistance particulière durant le processus de candidature ou d'entretien, n'hésitez pas à nous en informer. Ensemble, grâce au respect mutuel, nous pouvons créer un avenir plus équitable et plus inclusif. Europcar Mobility Group est un acteur mondial de la mobilité, avec 75 ans d'expertise des services de mobilité et une position de leader en Europe. "We help to change the way you move" est notre raison d'être et ce qui nous rassemble. Plus que jamais, nous nous engageons à fournir des solutions simples, transparentes et innovantes qui rendent la mobilité simple, plus agréable et de plus en plus respectueuse de l'environnement. Pour ce faire, nous proposons aux particuliers et aux entreprises une large gamme de services de location de voitures et d'utilitaires, que ce soit pour quelques heures, quelques jours, une semaine, un mois ou plus, à la demande ou sur abonnement, grâce à une flotte de plus de véhicules, dotée des motorisations les plus récentes et une part croissante de véhicules électriques. Nos marques répondent à des besoins, des cas d'utilisation et des attentes différenciés : Europcar(R)- un des leaders mondiaux de la location de voitures et de véhicules utilitaires, Goldcar(R)- leader de la location de voitures " low cost " en Europe, FoxRent-A-Car(R), l'un des principaux acteurs du marché de la location de voitures aux États-Unis, avec un positionnement "value for money", et Ubeeqo(R)- l'un des leaders européens du car sharing (BtoB, BtoC). La satisfaction client est au cœur de l'ambition du Groupe et de celle de ses plus de 8000 collaborateurs partout où il opère, à travers un vaste réseau dans plus de 130 pays (comprenant 16 filiales, complétées par des franchisés et des partenaires). Plus d'informationsEn 1951, l'Abonnement Automobile est la première société de location de voitures sans chauffeur et sa flotte compte 750 4 CV. Aujourd'hui, Europcar Mobility Group compte en moyenne plus de véhicules dans sa flotte et sert 5 millions de clients dans plus de 140 pays. Cependant la vision sur laquelle notre Groupe a été fondé reste la même, tout en étant plus pertinente et prometteuse que jamais, alors que nous entrons dans l'ère de l'économie de l'usage et du partage !
Travel Trade Recruitment
Hybrid Luxury Travel Operations Specialist
Travel Trade Recruitment Cheltenham, Gloucestershire
Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available) are seeking an Operations Executive, with fantastic organisational skills, to join their Tours Team. There is a competitive salary, extensive benefits and realistic career progression opportunities! As an Operations Coordinator (or Consultant) you will be responsible for the successful operating of our luxury Tailor-Made travel itineraries, accurately booking all ground arrangements for multiple departures of European tours. You will be working with the internal sales team and suppliers to ensure the smooth operation of the tour JOB DESCRIPTION: Operations Accurately book all services required for the successful operation of the tour within the budget set To liaise with agents directly on any changes or operational requirements To accurately cost any additional requests or changes Prepare detailed documentation for tours To log and share feedback from each tour, to ensure that improvements are made promptly Successfully deliver the guests' tour so it runs perfectly and exceeds their high expectations Operate the targeted volume of tours (by sales value) within a given year Financial Taking full responsibility of a tour's cost control and margins Ensuring necessary payments are made and received at the appropriate time Preparing accurate client payment and agent commission statements To assist the Finance Department with invoice queries as they arise. To manage tour costs in order that budgeted margins are achieved To enter financial data onto reservations system in a timely and accurate manner Quality Control / Customer Service To have the highest standards of quality at the forefront of mind To proactively highlight potential Customer Service problems and take steps to make improvements To investigate and provide information to enable a response to customer service issues. EXPERIENCE REQURED: A confident, positive attitude Strong spoken and written communication skills. A second European language is advantageous Good level of geographical and general knowledge of Europe is advantageous Up-to-date knowledge of Outlook, Word, Teams and Excel Numeracy and good, basic mathematical understanding A real passion for travel Ability to multi-task and work under pressure extensive Attention to detail A willingness to develop relationships with key suppliers Good and effective time management THE PACKAGE Competitive salary plus commission & bonus plan Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips (includes friends and family) Discounted Gym Membership Private Healthcare Life Assurance Hybrid working Enhanced Paid Parental Leave Employee Assistance Program - includes access to wellbeing resources and counselling Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social Events INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Apr 30, 2026
Full time
Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available) are seeking an Operations Executive, with fantastic organisational skills, to join their Tours Team. There is a competitive salary, extensive benefits and realistic career progression opportunities! As an Operations Coordinator (or Consultant) you will be responsible for the successful operating of our luxury Tailor-Made travel itineraries, accurately booking all ground arrangements for multiple departures of European tours. You will be working with the internal sales team and suppliers to ensure the smooth operation of the tour JOB DESCRIPTION: Operations Accurately book all services required for the successful operation of the tour within the budget set To liaise with agents directly on any changes or operational requirements To accurately cost any additional requests or changes Prepare detailed documentation for tours To log and share feedback from each tour, to ensure that improvements are made promptly Successfully deliver the guests' tour so it runs perfectly and exceeds their high expectations Operate the targeted volume of tours (by sales value) within a given year Financial Taking full responsibility of a tour's cost control and margins Ensuring necessary payments are made and received at the appropriate time Preparing accurate client payment and agent commission statements To assist the Finance Department with invoice queries as they arise. To manage tour costs in order that budgeted margins are achieved To enter financial data onto reservations system in a timely and accurate manner Quality Control / Customer Service To have the highest standards of quality at the forefront of mind To proactively highlight potential Customer Service problems and take steps to make improvements To investigate and provide information to enable a response to customer service issues. EXPERIENCE REQURED: A confident, positive attitude Strong spoken and written communication skills. A second European language is advantageous Good level of geographical and general knowledge of Europe is advantageous Up-to-date knowledge of Outlook, Word, Teams and Excel Numeracy and good, basic mathematical understanding A real passion for travel Ability to multi-task and work under pressure extensive Attention to detail A willingness to develop relationships with key suppliers Good and effective time management THE PACKAGE Competitive salary plus commission & bonus plan Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips (includes friends and family) Discounted Gym Membership Private Healthcare Life Assurance Hybrid working Enhanced Paid Parental Leave Employee Assistance Program - includes access to wellbeing resources and counselling Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social Events INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Trainee Sales Consultant
PORTICO PROPERTY LIMITED
Job Title: Trainee Sales Consultant Location: Shepards Bush Brand: Portico Salary: Competitive Salary Package Hours: Monday to Fridays from 8:45am to 6pm. Please note, that you will be required to work alternate Saturdays from 10am - 2pm. Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car. About Portico Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK's largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team. Job Summary and Key Responsibilities The ideal candidate for the position of Trainee Sales Consultant will be driven, ambitious and able to communicate a high level of customer care to their clients. We are looking for candidates who are wanting to create a long-term career, you should be able to work to targets and deadlines. Full training will be provided through our in-house training Academy and following a successful probationary period, you will have the prospect of earning a competitive salary package. Duties will include Qualifying potential clients, identifying their needs, and matching them to suitable properties. Booking and accompanying clients to view properties. Negotiating offers and liaising with Solicitors and Mortgage Brokers through to sales conclusion. Providing and delivering a high level of customer service to all clients. Providing referred leads to other related divisions. Skills required Proven ability in meeting and exceeding targets. The ability to negotiate. Commitment to service standards. A commitment to learning and self-development. Tenacity and to be a self-starter. Ability to build and nurture trusted relationships at all levels. Be responsive to change. What we can offer you Proven track record for career growth and advancement within the company. Market leading training and ongoing professional development. Supportive and collaborative team environment. Benefits Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top Achievers. Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Apr 30, 2026
Full time
Job Title: Trainee Sales Consultant Location: Shepards Bush Brand: Portico Salary: Competitive Salary Package Hours: Monday to Fridays from 8:45am to 6pm. Please note, that you will be required to work alternate Saturdays from 10am - 2pm. Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car. About Portico Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG in 2021, we benefit from the strength and resources of one of the UK's largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team. Job Summary and Key Responsibilities The ideal candidate for the position of Trainee Sales Consultant will be driven, ambitious and able to communicate a high level of customer care to their clients. We are looking for candidates who are wanting to create a long-term career, you should be able to work to targets and deadlines. Full training will be provided through our in-house training Academy and following a successful probationary period, you will have the prospect of earning a competitive salary package. Duties will include Qualifying potential clients, identifying their needs, and matching them to suitable properties. Booking and accompanying clients to view properties. Negotiating offers and liaising with Solicitors and Mortgage Brokers through to sales conclusion. Providing and delivering a high level of customer service to all clients. Providing referred leads to other related divisions. Skills required Proven ability in meeting and exceeding targets. The ability to negotiate. Commitment to service standards. A commitment to learning and self-development. Tenacity and to be a self-starter. Ability to build and nurture trusted relationships at all levels. Be responsive to change. What we can offer you Proven track record for career growth and advancement within the company. Market leading training and ongoing professional development. Supportive and collaborative team environment. Benefits Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders. Retail discounts. Regular awards & incentives for Top Achievers. Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year. Excellent parental leave & company fertility policy in place. Structured training & support. Portico, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Deployment Strategist
Magentic
Procurement and supply chain is a $3 trillion problem that the world's largest companies haven't solved - until now. Magentic is building the first generation of agentic AI systems that actually work inside complex enterprise environments, backed by Sequoia and built by a team from OpenAI, Meta, Revolut, NASA, and McKinsey. We move fast, we ship real things, and we're looking for people who want to help build this from the ground up. As Deployment Strategist, you're the person who takes what we build and makes it land. You'll own customer engagements end-to-end - from scoping through to live deployment - and you'll be the connective tissue between our product, our commercial ambitions, and our customers' outcomes. This isn't a support role. You'll be shaping how Magentic operates in the field. What You'll Do You'll have a huge impact on both Magentic's commercial success and our product direction. This is a rare opportunity to help build a rocket ship. As we grow, you could develop into product management or engineering, into a leader in our customer engineering space, even into sales, as you discover your strengths and interests. Build strong relationships with our flagship customers -household names in the enterprise manufacturing space. Analyse large, unstructured data sets -dig around to discover value that our customers are missing and help configure our product to surface that value. Collaborate directly with executives & operators -run white-boarding sessions, turn ambiguous requirements into concrete specs, demo our product, and train users. Shape our roadmap -gather insights from customers to determine the highest-priority new features and products. You Might Be a Great Fit if You Have 5-6 years of experience in a customer-facing engagement or delivery role Have managed complex, multi-stakeholder projects at senior levels and kept them moving when the customer's priorities shifted Think commercially: you track outcomes, not just activities, and you understand how successful deployments translate into revenue Are energised by early-stage ambiguity - you can create structure where none exists and make decisions with incomplete information Communicate exceptionally well, both in the room with a VP and in a written handover to a colleague Bonus Points Experience deploying AI, automation, or data products inside large organisations Familiarity with procurement, supply chain, or finance functions in enterprise settings You've worked in a high-growth startup before and thrived in the chaos Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity : play a real part in Magentic's upside A salary of £100-110k Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (WFH Thurs and every other Tues, with flex if you have appointments etc) Annual team retreat -a fully-funded off-site to recharge, bond, and build Our Interview Process We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins) : this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Skills interview (60 mins): in this step, we'll ask you to prepare a presentation and take Q&A, as well as giving you lots of time to ask questions of our CEO. In-person interview (half-day, paid): for the final step, we invite you to come meet the team in-person. We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, founder interview and a presentation task / discussion with the team. Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
Apr 30, 2026
Full time
Procurement and supply chain is a $3 trillion problem that the world's largest companies haven't solved - until now. Magentic is building the first generation of agentic AI systems that actually work inside complex enterprise environments, backed by Sequoia and built by a team from OpenAI, Meta, Revolut, NASA, and McKinsey. We move fast, we ship real things, and we're looking for people who want to help build this from the ground up. As Deployment Strategist, you're the person who takes what we build and makes it land. You'll own customer engagements end-to-end - from scoping through to live deployment - and you'll be the connective tissue between our product, our commercial ambitions, and our customers' outcomes. This isn't a support role. You'll be shaping how Magentic operates in the field. What You'll Do You'll have a huge impact on both Magentic's commercial success and our product direction. This is a rare opportunity to help build a rocket ship. As we grow, you could develop into product management or engineering, into a leader in our customer engineering space, even into sales, as you discover your strengths and interests. Build strong relationships with our flagship customers -household names in the enterprise manufacturing space. Analyse large, unstructured data sets -dig around to discover value that our customers are missing and help configure our product to surface that value. Collaborate directly with executives & operators -run white-boarding sessions, turn ambiguous requirements into concrete specs, demo our product, and train users. Shape our roadmap -gather insights from customers to determine the highest-priority new features and products. You Might Be a Great Fit if You Have 5-6 years of experience in a customer-facing engagement or delivery role Have managed complex, multi-stakeholder projects at senior levels and kept them moving when the customer's priorities shifted Think commercially: you track outcomes, not just activities, and you understand how successful deployments translate into revenue Are energised by early-stage ambiguity - you can create structure where none exists and make decisions with incomplete information Communicate exceptionally well, both in the room with a VP and in a written handover to a colleague Bonus Points Experience deploying AI, automation, or data products inside large organisations Familiarity with procurement, supply chain, or finance functions in enterprise settings You've worked in a high-growth startup before and thrived in the chaos Compensation and Benefits At Magentic, we recognise and reward the talent that drives our success. We offer: Competitive Equity : play a real part in Magentic's upside A salary of £100-110k Enhanced parental leave 25 days holiday exc bank holidays, plus an extra day for our Christmas shutdown In-office lunches provided Salary sacrifice pension and nursery schemes Hybrid London HQ (WFH Thurs and every other Tues, with flex if you have appointments etc) Annual team retreat -a fully-funded off-site to recharge, bond, and build Our Interview Process We can move quickly through these stages, so let us know if you have any timelines we need to meet. Initial call (30 mins) : this first step is an opportunity for you to hear more about Magentic and the role, and for us to learn more about how your experience aligns with the role. Skills interview (60 mins): in this step, we'll ask you to prepare a presentation and take Q&A, as well as giving you lots of time to ask questions of our CEO. In-person interview (half-day, paid): for the final step, we invite you to come meet the team in-person. We find this is the best way for candidates to get a sense of what working at Magentic is like. This day will include a culture interview, founder interview and a presentation task / discussion with the team. Responsible AI Statement At Magentic, we are committed to developing artificial intelligence that benefits humanity. We push the limits of AI's capabilities and are dedicated to its responsible and safe deployment. Recognising the profound impact of AI, we ensure that its development is centred around human needs and safety, incorporating a wide array of perspectives to fulfil our mission. Equal Opportunities and Accommodations Statement Magentic is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender reassignment, marital or civil partnership status, age, disability, pregnancy or maternity, or any other basis as protected by the Equality Act 2010. We actively encourage applications from candidates of all backgrounds and cultures and believe a diverse workforce enhances our ability to deliver innovative solutions. We also ensure that our employment decisions are based solely on individual qualifications, merit, and business needs. Magentic is dedicated to providing reasonable accommodations to job applicants with disabilities. If you require any adjustments during the recruitment process, please indicate this in your application or contact us directly.
Insights Product Manager - Analytics Engineering London - Commercial
Economist Group
Insights Product Manager - Analytics Engineering London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. As part of a goal to make the Data, Research & Insight (DRI) function fit for an AI-powered future, the Analytics Engineering Manager will be the primary lead for data enablement within the Insight Products team. The core purpose is to ensure that high-quality, well-governed data is available for use by the Insight Products team and their stakeholders. This role bridges the gap between raw data infrastructure and end-user insight products. You will facilitate the radical democratisation of data by delivering high-quality requirements to the central Data Engineering team while leading your own team in undertaking "lighter" data engineering activities to accelerate delivery. You will be a key technical resource for the creation of next-gen "Insight Products," including AI-powered analytics agents and custom applications. Direct Reports: 3x Technical Business Analysts, 2x Analytics Engineers Measures of Success Qualitative: Data Trust: Significantly improved organizational confidence in data through superior governance, observability, and documentation. Seamless Collaboration: Success is defined by an effective working relationship with the Business Intelligence (BI) Manager and central Data Engineering to maintain a robust data supply chain. Community Support: Effectiveness in providing the technical foundation that allows decentralised users to successfully self-serve. Quantitative Measures: Delivery Velocity: Demonstrable reduction in time-to-market for new data products, super-charged by AI-assisted development and "design-by-building" methodologies. Data Reliability: Consistently meeting or exceeding defined SLAs for data quality, availability, and documentation. Self-Serve Ratio: Increase in the ratio of automated self-serve usage compared to bespoke manual data requests. Observability Metrics: Achievement of targets for data anomaly alerting and resolution times. Responsibilities Team Leadership: Lead and mentor a team of Technical BAs and Analytics Engineers, fostering a culture of excellence, "full-stack" mindsets, and AI-powered efficiency. Requirement Delivery: Working with the Insight Products Director and stakeholders to prioritise and define high-quality requirements for the central Data Engineering team. Data Engineering & Operations: Oversee and execute internal data engineering tasks, including building data pipelines, tables, views, instrumentation, and tagging. Technical Resource for BI: Act as a technical consultant and partner to the BI Manager in the development of conversational interfaces (Analytics Agents), custom UIs, and analytics apps. Governance & Observability: Establish and maintain rigorous data documentation, catalogs, and observability processes (e.g., anomaly alerting) to ensure data is discoverable and reliable. Data Enhancement: Lead efforts in third-party data enhancement and the curation of unstructured data to enable broader self-serve analytics. Who you are Analytics Engineering Mastery: Deep technical expertise in modern analytics engineering workflows (e.g., SQL, Python, dbt, Snowflake, or BigQuery) and data modelling. Technical Business Analysis: Proven track record in gathering complex technical requirements and translating them into scalable data solutions. People Leadership: Experience managing or supervising data/engineering professionals (Engineers or BAs) and a history of leading highly-motivated, high-performance teams, of setting and raising high standards and of identifying and nurturing talent Focus on Pace: The success of the Analytics Engineering function is fundamentally dependent on the pace at which it can deliver reusable and robust data assets that strike a trade-off between the rigor/scalability of Data Engineering and the pace/flexibility of manual analytics Culture: Demonstrable track record of nurturing and training talent and of creating a culture of excellence, ownership, agency, learning and innovation Software Engineering Basics: Familiarity with software engineering principles (e.g., version control, CI/CD) to support the blurring lines between data and application development. Modern Data Stack: Practical recent experience with tools such as Snowflake, Amplitude, Monte Carlo, or Google Analytics. Change Management: Experience working through organizational re-designs or function-wide transformations. Innovation with Impact: Track record of technical and process innovation that delivers impact not just POCs and of building teams and ecosystems that can do the same Emerging Tech (AI/LLM): Experience building or deploying AI-powered agents, conversational interfaces, or leveraging LLMs for data discovery. Data Governance: Hands-on experience with data documentation, quality monitoring tools, and establishing data catalogues. Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. At The Economist Group, we are committed to building an inclusive workplace for all. By sharing the following information, you help us to understand the impact of our efforts and continue to make progress. Providing this information is voluntary and will not affect how your application is considered. Any details you share are stored separately from your application, with safeguards in place to ensure confidentiality and data security. Hiring managers and recruiters do not have access to this information at an individual level. Where appropriate, we may use anonymised data for reporting purposes or to meet statutory requirements in your location.
Apr 30, 2026
Full time
Insights Product Manager - Analytics Engineering London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. As part of a goal to make the Data, Research & Insight (DRI) function fit for an AI-powered future, the Analytics Engineering Manager will be the primary lead for data enablement within the Insight Products team. The core purpose is to ensure that high-quality, well-governed data is available for use by the Insight Products team and their stakeholders. This role bridges the gap between raw data infrastructure and end-user insight products. You will facilitate the radical democratisation of data by delivering high-quality requirements to the central Data Engineering team while leading your own team in undertaking "lighter" data engineering activities to accelerate delivery. You will be a key technical resource for the creation of next-gen "Insight Products," including AI-powered analytics agents and custom applications. Direct Reports: 3x Technical Business Analysts, 2x Analytics Engineers Measures of Success Qualitative: Data Trust: Significantly improved organizational confidence in data through superior governance, observability, and documentation. Seamless Collaboration: Success is defined by an effective working relationship with the Business Intelligence (BI) Manager and central Data Engineering to maintain a robust data supply chain. Community Support: Effectiveness in providing the technical foundation that allows decentralised users to successfully self-serve. Quantitative Measures: Delivery Velocity: Demonstrable reduction in time-to-market for new data products, super-charged by AI-assisted development and "design-by-building" methodologies. Data Reliability: Consistently meeting or exceeding defined SLAs for data quality, availability, and documentation. Self-Serve Ratio: Increase in the ratio of automated self-serve usage compared to bespoke manual data requests. Observability Metrics: Achievement of targets for data anomaly alerting and resolution times. Responsibilities Team Leadership: Lead and mentor a team of Technical BAs and Analytics Engineers, fostering a culture of excellence, "full-stack" mindsets, and AI-powered efficiency. Requirement Delivery: Working with the Insight Products Director and stakeholders to prioritise and define high-quality requirements for the central Data Engineering team. Data Engineering & Operations: Oversee and execute internal data engineering tasks, including building data pipelines, tables, views, instrumentation, and tagging. Technical Resource for BI: Act as a technical consultant and partner to the BI Manager in the development of conversational interfaces (Analytics Agents), custom UIs, and analytics apps. Governance & Observability: Establish and maintain rigorous data documentation, catalogs, and observability processes (e.g., anomaly alerting) to ensure data is discoverable and reliable. Data Enhancement: Lead efforts in third-party data enhancement and the curation of unstructured data to enable broader self-serve analytics. Who you are Analytics Engineering Mastery: Deep technical expertise in modern analytics engineering workflows (e.g., SQL, Python, dbt, Snowflake, or BigQuery) and data modelling. Technical Business Analysis: Proven track record in gathering complex technical requirements and translating them into scalable data solutions. People Leadership: Experience managing or supervising data/engineering professionals (Engineers or BAs) and a history of leading highly-motivated, high-performance teams, of setting and raising high standards and of identifying and nurturing talent Focus on Pace: The success of the Analytics Engineering function is fundamentally dependent on the pace at which it can deliver reusable and robust data assets that strike a trade-off between the rigor/scalability of Data Engineering and the pace/flexibility of manual analytics Culture: Demonstrable track record of nurturing and training talent and of creating a culture of excellence, ownership, agency, learning and innovation Software Engineering Basics: Familiarity with software engineering principles (e.g., version control, CI/CD) to support the blurring lines between data and application development. Modern Data Stack: Practical recent experience with tools such as Snowflake, Amplitude, Monte Carlo, or Google Analytics. Change Management: Experience working through organizational re-designs or function-wide transformations. Innovation with Impact: Track record of technical and process innovation that delivers impact not just POCs and of building teams and ecosystems that can do the same Emerging Tech (AI/LLM): Experience building or deploying AI-powered agents, conversational interfaces, or leveraging LLMs for data discovery. Data Governance: Hands-on experience with data documentation, quality monitoring tools, and establishing data catalogues. Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. At The Economist Group, we are committed to building an inclusive workplace for all. By sharing the following information, you help us to understand the impact of our efforts and continue to make progress. Providing this information is voluntary and will not affect how your application is considered. Any details you share are stored separately from your application, with safeguards in place to ensure confidentiality and data security. Hiring managers and recruiters do not have access to this information at an individual level. Where appropriate, we may use anonymised data for reporting purposes or to meet statutory requirements in your location.
Thrifty Car & Van Rental
Rental Agent
Thrifty Car & Van Rental Bampton, Oxfordshire
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Apr 29, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Head of Engineering, Demand (UK)
JustPark Limited
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
Apr 29, 2026
Full time
About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences. We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality. ParkHub revolutionized event parking in the US; optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role We're looking for a Head of Engineering (Demand) to lead the engineering teams that power the demand side of JustPark's UK platform. This is a leadership-first role reporting to the SVP of Product & Engineering, working alongside the Head of Product (UK) and the Head of Engineering (Supply). This is a hybrid role with 3 days in our King's Cross office in London. This role represents an evolution in how we build our engineering leadership team. We have strong Principal Engineers, Tech Leads, and a dedicated Platform/DevOps function already in place to drive architectural and deep technical decisions. What we need now is someone who leads with engineering management, delivery, and people development, backed by genuine technical fluency rather than defined by it. You'll be responsible for leading approximately 15-20 engineers across four squads: Apps (iOS & Android), Core Demand (Frontend & Backend), Pricing, and Platform/DevOps. Your mission is to build a high-performing, accountable engineering organisation that ships quality software predictably and sustainably-and to be the kind of leader who makes every engineer on your team better. You'll also play a key role in driving adoption of AI assisted and agentic development practices across your teams - we're actively embracing tools like Claude Code and rethinking how our engineers work in an AI-augmented world. Key Responsibilities People Leadership & Team Development Lead, coach, and develop a team of approximately 15-20 engineers across multiple squads, including Tech Leads and Senior Engineers Conduct regular 1:1s, performance reviews, and career development conversations Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards Foster a culture of ownership, psychological safety, and continuous improvement Recruit and onboard engineering talent as the team scales, raising the bar with each hire Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk Delivery & Execution Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard Deeply involved in delivery mechanics, not just high-level steering Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health. Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times Quality & Operational Excellence Drive a quality-first engineering culture Own incident response with clear SLAs and ensure post-mortems drive real improvement Reduce bug volume and improve resolution times through systematic root cause analysis Champion observability, monitoring, and alerting across all Demand systems Balance feature work with technical health Cross-Functional Collaboration Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes Present engineering progress, metrics, and risks to senior leadership clearly and regularly AI-Augmented Engineering & New Ways of Working Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you're comfortable with difficult conversations and give feedback that lands Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures. Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards) Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don't need to write the code, but you need to understand it AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you've started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams Bonus experience Experience in marketplace, ecommerce, or consumer platform businesses Background in mobility, location-based services, or payments Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus) Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management Startup or scaleup experience, operating with pace, ambiguity, and resource constraints Recharge your batteries Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year) Free lunch on all office days via Feedr with daily meal choice Free snacks & drinks on all office days Investment in you and your wellbeing Private Medical Insurance with Vitality Life assurance through YuLife £25 credit for eye tests per year Free O2 concert tickets through our partnership with the O2 Simplifying journeys so you can breathe easier £50 parking credit per month via JustPark Cycle-to-work salary sacrifice scheme EV salary sacrifice car scheme via Octopus Energy We look out for your family Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave Help finding great childcare with funded hours via Koru Kids Look after the pennies Competitive pension offering with standard and salary sacrifice options Success is best when it's shared Quarterly away days with the whole UK team Quarterly team social budget Social activities and celebrations on our gorgeous rooftop in King's Cross Interview Process Screening Call ( 30 mins) - Initial virtual conversation with the People Team about your background and to share more about the role Hiring Manager Interview ( 45 mins) - Deep dive with SVP of Product & Engineering on leadership approach, delivery philosophy, and role fit Leadership & Delivery Case Study - Take-home exercise focused on an engineering leadership scenario (2-3 hours of your time) Panel Interview ( 90 mins) - Present case study and discuss with cross-functional leadership (Engineering, Product, Design, Commercial) in-person in our office Final Conversation ( 30 mins) - Vision alignment with COO & SVP Product & Engineering
Director of AI Engineering
iManage
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Director of AI Engineering at iManage Means We are looking for a Director of AI Engineering to own the production quality, cost efficiency, scalability, and feature expansion of our LLM services. This is a role where your architectural judgement directly shapes the system on how we serve models, how enrichment pipelines are built, and how our AI capabilities compose across the platform. You will partner closely with our Director of Data Curation and report to the VP of AI Engineering, leading a 15 person team responsible for turning AI powered features and capabilities into reliable, performant systems that our customers trust. In regulated industries like legal, AI must come to the data, not the other way around. iManage holds data for the world's most sophisticated legal professionals, and this role is about producing the AI capabilities worthy of that position. iM Responsible For Leadership & Team Building Building and leading a high performing AI Engineering organization managing both individual contributors and engineering managers across ML, backend, and platform. Scaling engineering practices (CI/CD, observability, on call, release management) to match the team's growth, keeping velocity high as complexity increases. Serving as a senior technical presence in London, fostering strong working relationships with the US team and leadership in Chicago. Technical Strategy Defining the end to end architecture for AI and GenAI applications, thinking across the full pipeline, integration layer, and data, not just the model. Making pragmatic build/buy/partner decisions across the AI stack, with clear reasoning on the cost, quality, and performance trade offs of each. Setting engineering standards for evaluation, responsible AI, and system reliability, ensuring what ships to production handles edge cases and earns customer trust. Designing how iManage AI capabilities are exposed to and composed with external systems, thinking in terms of protocols and interfaces, not just features. Product & Roadmap Translating business priorities into multi quarter technical roadmaps with clear milestones and ROI targets. Collaborating with Product, Data, and GTM teams to prioritise high impact AI initiatives. Communicating progress, risks, and value to executive leadership when needed. Contributing to competitive strategy: understanding our landscape well enough to push back on roadmap priorities with data, not just opinion. iM Qualified Because I Have Bachelor's or master's in computer science, machine learning, data science, or a related field preferred. 8+ years in software and ML/AI engineering, with 3-5+ years leading engineering teams delivering AI products to production at scale. A track record in regulated or high reliability environments (e.g. healthcare, fintech, insurance, legal tech, government) where production quality means real consequences. Experience growing and managing multi disciplinary teams through scaling phases, including managers as direct reports. Proven success shipping LLM powered products including RAG pipelines, agents, or personalization features with measurable business outcomes. Strong system level thinking: you architect services that compose well, degrade gracefully, expose clean interfaces, and partner effectively across data, product, and platform teams. Fluency in the cost/quality/performance trade offs of AI services. You have made real decisions about when to use a large, hosted model versus a fine tuned smaller one. Grounded experience in modern AI/ML infrastructure: model lifecycle, MLOps practices, evaluation frameworks, and cloud native deployment (AWS/Azure/GCP). Hands on engineering background: comfortable going deep technically when the situation requires it. Strategic fluency: you can articulate why we are building what we are building and make a compelling case to senior stakeholders. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges, thrive on solving problems, push boundaries, and collaborate with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 28, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Director of AI Engineering at iManage Means We are looking for a Director of AI Engineering to own the production quality, cost efficiency, scalability, and feature expansion of our LLM services. This is a role where your architectural judgement directly shapes the system on how we serve models, how enrichment pipelines are built, and how our AI capabilities compose across the platform. You will partner closely with our Director of Data Curation and report to the VP of AI Engineering, leading a 15 person team responsible for turning AI powered features and capabilities into reliable, performant systems that our customers trust. In regulated industries like legal, AI must come to the data, not the other way around. iManage holds data for the world's most sophisticated legal professionals, and this role is about producing the AI capabilities worthy of that position. iM Responsible For Leadership & Team Building Building and leading a high performing AI Engineering organization managing both individual contributors and engineering managers across ML, backend, and platform. Scaling engineering practices (CI/CD, observability, on call, release management) to match the team's growth, keeping velocity high as complexity increases. Serving as a senior technical presence in London, fostering strong working relationships with the US team and leadership in Chicago. Technical Strategy Defining the end to end architecture for AI and GenAI applications, thinking across the full pipeline, integration layer, and data, not just the model. Making pragmatic build/buy/partner decisions across the AI stack, with clear reasoning on the cost, quality, and performance trade offs of each. Setting engineering standards for evaluation, responsible AI, and system reliability, ensuring what ships to production handles edge cases and earns customer trust. Designing how iManage AI capabilities are exposed to and composed with external systems, thinking in terms of protocols and interfaces, not just features. Product & Roadmap Translating business priorities into multi quarter technical roadmaps with clear milestones and ROI targets. Collaborating with Product, Data, and GTM teams to prioritise high impact AI initiatives. Communicating progress, risks, and value to executive leadership when needed. Contributing to competitive strategy: understanding our landscape well enough to push back on roadmap priorities with data, not just opinion. iM Qualified Because I Have Bachelor's or master's in computer science, machine learning, data science, or a related field preferred. 8+ years in software and ML/AI engineering, with 3-5+ years leading engineering teams delivering AI products to production at scale. A track record in regulated or high reliability environments (e.g. healthcare, fintech, insurance, legal tech, government) where production quality means real consequences. Experience growing and managing multi disciplinary teams through scaling phases, including managers as direct reports. Proven success shipping LLM powered products including RAG pipelines, agents, or personalization features with measurable business outcomes. Strong system level thinking: you architect services that compose well, degrade gracefully, expose clean interfaces, and partner effectively across data, product, and platform teams. Fluency in the cost/quality/performance trade offs of AI services. You have made real decisions about when to use a large, hosted model versus a fine tuned smaller one. Grounded experience in modern AI/ML infrastructure: model lifecycle, MLOps practices, evaluation frameworks, and cloud native deployment (AWS/Azure/GCP). Hands on engineering background: comfortable going deep technically when the situation requires it. Strategic fluency: you can articulate why we are building what we are building and make a compelling case to senior stakeholders. Don't meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyway! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges, thrive on solving problems, push boundaries, and collaborate with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data.
Thrifty Car & Van Rental
Rental Agent
Thrifty Car & Van Rental Newport, Gwent
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Apr 27, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Reservations Agent
Pinewoods Technology UK limited Hounslow, London
Job Role: Reservation Agent for Selfdrive-UK Job Location: Chiswick, London Pay: £30,000.00 per year Car & Van Subscription Sales-Focused Role Full-Time London Competitive Salary + Bonus Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings? Do you enjoy speaking with customers, building instant rapport and closing deals? Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression. This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience. Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability. The Opportunity This is far more than a standard booking role. You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth. We need someone who is commercially minded, proactive and genuinely hungry for business. You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey. What You ll Be Doing -Handling inbound sales calls and booking enquiries -Converting enquiries into confirmed vehicle bookings -Working towards and exceeding daily, weekly and monthly targets -Upselling suitable vehicle options and subscription packages -Managing customer conversations via phone, email and WhatsApp -Building trust and strong rapport from the first interaction -Following up warm leads to maximise conversion rates -Processing bookings accurately and efficiently -Checking customer criteria and eligibility -Taking secure customer payments -Delivering a seamless customer journey from enquiry to booking -Clearly explaining pricing, terms and subscription options -Identifying every opportunity to win business What We re Looking For We want someone who loves sales and enjoys winning business. You ll ideally have: -Previous experience in sales, reservations, bookings, telesales or customer conversions -Car / Van rental or automotive industry experience (ideal but not essential) -A target-driven and competitive attitude -Confidence in closing sales over the phone -Strong objection-handling skills -Excellent communication and people skills -A friendly, professional and persuasive manner -High attention to detail -Strong organisational skills -A genuine passion for customer service and results The Right Person Will Be -Hungry to earn -Motivated by targets and commission -Confident and persuasive -Commercially aware -Energetic and driven -Friendly and personable -Focused on delivering results What s In It For You Competitive basic salary Bonus / commission structure Clear career progression opportunities Growing and ambitious business Supportive team culture Ongoing training and development If you re someone who enjoys closing deals, hitting targets and being rewarded for performance, we d love to hear from you. Job Types: Full-time, Permanent Work Location: In person Immediate Joiners based in UK
Apr 27, 2026
Full time
Job Role: Reservation Agent for Selfdrive-UK Job Location: Chiswick, London Pay: £30,000.00 per year Car & Van Subscription Sales-Focused Role Full-Time London Competitive Salary + Bonus Are you a hungry, target-driven sales professional who thrives on converting enquiries into bookings? Do you enjoy speaking with customers, building instant rapport and closing deals? Selfdrive UK is looking for an ambitious Reservation / Booking Agent to join our fast-growing car and van subscription business, where your ability to turn calls into confirmed bookings will directly impact your earnings and career progression. This is a fantastic opportunity for someone with a strong sales mindset, excellent communication skills and a passion for delivering an exceptional customer experience. Experience within car and van rental, leasing or vehicle subscription would be highly advantageous, although not essential for the right person with proven sales ability. The Opportunity This is far more than a standard booking role. You will be at the heart of the business, handling high volumes of inbound enquiries, converting leads into confirmed bookings and helping drive revenue growth. We need someone who is commercially minded, proactive and genuinely hungry for business. You must be confident in speaking to customers, understanding their needs quickly, overcoming objections and guiding them through a smooth and transparent booking journey. What You ll Be Doing -Handling inbound sales calls and booking enquiries -Converting enquiries into confirmed vehicle bookings -Working towards and exceeding daily, weekly and monthly targets -Upselling suitable vehicle options and subscription packages -Managing customer conversations via phone, email and WhatsApp -Building trust and strong rapport from the first interaction -Following up warm leads to maximise conversion rates -Processing bookings accurately and efficiently -Checking customer criteria and eligibility -Taking secure customer payments -Delivering a seamless customer journey from enquiry to booking -Clearly explaining pricing, terms and subscription options -Identifying every opportunity to win business What We re Looking For We want someone who loves sales and enjoys winning business. You ll ideally have: -Previous experience in sales, reservations, bookings, telesales or customer conversions -Car / Van rental or automotive industry experience (ideal but not essential) -A target-driven and competitive attitude -Confidence in closing sales over the phone -Strong objection-handling skills -Excellent communication and people skills -A friendly, professional and persuasive manner -High attention to detail -Strong organisational skills -A genuine passion for customer service and results The Right Person Will Be -Hungry to earn -Motivated by targets and commission -Confident and persuasive -Commercially aware -Energetic and driven -Friendly and personable -Focused on delivering results What s In It For You Competitive basic salary Bonus / commission structure Clear career progression opportunities Growing and ambitious business Supportive team culture Ongoing training and development If you re someone who enjoys closing deals, hitting targets and being rewarded for performance, we d love to hear from you. Job Types: Full-time, Permanent Work Location: In person Immediate Joiners based in UK
Thrifty Car & Van Rental
Rental Agent
Thrifty Car & Van Rental Salisbury, Wiltshire
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Apr 26, 2026
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Deverell Smith Ltd
General Manager
Deverell Smith Ltd Lambeth, London
Role Overview Our client is a privately owned, fully integrated real estate investment and management company specialising in the residential and alternative property sectors, with an established and growing presence in the UK PRS market. We are looking for a General Manager to take ownership of a residential building in South London, responsible for overall performance across leasing, operations, facilities, and customer experience. This is a sole-site role - a hands-on, customer-facing position for someone who thrives on autonomy and takes real pride in the environment they manage. Key Responsibilities Lettings & Tenant Management Own the leasing strategy, conducting viewings, managing external agents, and keeping occupancy optimised Act as the escalation point for resident complaints, ensuring swift and effective resolution Manage the full tenancy lifecycle - referencing, contracts, deposits, renewals, and statutory documentation Monitor market conditions and provide rental rate recommendations to the Asset & Operations team Drive resident satisfaction, NPS, and online reviews Ensure rent collection and arrears management are handled efficiently Coordinate contractor handovers for incoming and outgoing residents Maintain GDPR-compliant tenant records Facilities Management Manage Hard and Soft FM contractors, tracking all works instructed and completed Conduct annual reviews of Risk Assessments and liaise with H&S providers for FRA and H&S reports Supervise on-site contractors to ensure compliance with RAMS, Permit to Work procedures, and H&S legislation Respond to out-of-hours emergencies as required Property Management Address lease breaches proactively, managing remediation through to resolution Ensure full legal compliance - Right to Rent, deposit management, HMO licensing Work with the Finance team to deliver the property on budget Approve invoices promptly and liaise with utility providers on void unit billing Compile monthly business reviews for the Asset & Mobilisation teams What We're Looking For Essential Proven experience managing a residential building or property Strong contractor management and coordination skills Excellent customer service and complaint handling ability Experience coaching and developing others Sharp attention to detail and strong organisational skills Confident communicator - written and verbal Self-motivated and comfortable working independently Ability to respond to out-of-hours emergencies and travel to other sites when needed Desirable Budget and P&L experience Strong track record against leasing/sales targets Technical knowledge of BTR operations, facilities, and H&S Relevant qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
Apr 24, 2026
Full time
Role Overview Our client is a privately owned, fully integrated real estate investment and management company specialising in the residential and alternative property sectors, with an established and growing presence in the UK PRS market. We are looking for a General Manager to take ownership of a residential building in South London, responsible for overall performance across leasing, operations, facilities, and customer experience. This is a sole-site role - a hands-on, customer-facing position for someone who thrives on autonomy and takes real pride in the environment they manage. Key Responsibilities Lettings & Tenant Management Own the leasing strategy, conducting viewings, managing external agents, and keeping occupancy optimised Act as the escalation point for resident complaints, ensuring swift and effective resolution Manage the full tenancy lifecycle - referencing, contracts, deposits, renewals, and statutory documentation Monitor market conditions and provide rental rate recommendations to the Asset & Operations team Drive resident satisfaction, NPS, and online reviews Ensure rent collection and arrears management are handled efficiently Coordinate contractor handovers for incoming and outgoing residents Maintain GDPR-compliant tenant records Facilities Management Manage Hard and Soft FM contractors, tracking all works instructed and completed Conduct annual reviews of Risk Assessments and liaise with H&S providers for FRA and H&S reports Supervise on-site contractors to ensure compliance with RAMS, Permit to Work procedures, and H&S legislation Respond to out-of-hours emergencies as required Property Management Address lease breaches proactively, managing remediation through to resolution Ensure full legal compliance - Right to Rent, deposit management, HMO licensing Work with the Finance team to deliver the property on budget Approve invoices promptly and liaise with utility providers on void unit billing Compile monthly business reviews for the Asset & Mobilisation teams What We're Looking For Essential Proven experience managing a residential building or property Strong contractor management and coordination skills Excellent customer service and complaint handling ability Experience coaching and developing others Sharp attention to detail and strong organisational skills Confident communicator - written and verbal Self-motivated and comfortable working independently Ability to respond to out-of-hours emergencies and travel to other sites when needed Desirable Budget and P&L experience Strong track record against leasing/sales targets Technical knowledge of BTR operations, facilities, and H&S Relevant qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
Senior Implementation Manager, EMEA
Ironclad Inc.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Apr 19, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. Implementation Managers work with our largest, most complex customer implementations. They work closely with Ironclad Legal Engineers in the design and implementation of Ironclad's core product - automated workflows for contracting - which shape the way our customers handle contracts and do business across their organization. Implementation Managers oversee the entirety of the project including identifying project resources, tracking progress against success metrics, managing delivery risks and keeping stakeholders informed. As an Implementation Manager you are responsible for project success and will drive the high level strategy that enables our customers to have a smooth transition to Ironclad. Implementation Managers are customer centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through project oversight, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best services to customers. This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Candidates must have the unrestricted right to work in the United Kingdom. What You Will Be Doing: Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks Serve as the primary project escalation point of contact Ensure alignment across all teams, internal and external Build, maintain, and track project timelines in order to deliver on time and in scope deployments Collaborate with Legal Engineers and Customers Success Managers to ensure a smooth and successful customer experience from kick off to go live Contribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices What We're Looking For: 7+ years as a customer facing project manager, technical program manager, or management consultant. Experience running complex technical projects, specifically including agile sprint planning, user acceptance testing, quality assurance and software release processes. You are a persuasive, results driven customer influencer with outstanding interpersonal skills. You're an exceptional verbal and written communicator. You are able to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software. You are a team player who can work effectively in teams of technical and non technical individuals. You are skilled at collaborating with diverse teams. You can learn and drive outcomes with minimal supervision. You have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues. Base Salary Range: £90,000 - £102,000 The base salary range represents the minimum and maximum of the salary range for this position based out of our London office. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. UK Employee Benefits at Ironclad: Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market leading leave policies, including gender neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
1st Line IT Engineer
Solus Accident Repair Centres Company Stansted, Essex
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit as a Level 1 IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone, email or chat. Trouble shoot and resolve basic technical problems related to hardware, software and network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintain accurate records of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 17, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit as a Level 1 IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone, email or chat. Trouble shoot and resolve basic technical problems related to hardware, software and network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintain accurate records of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Senior Property Manager
Magnus James Ltd. Reading, Berkshire
Are you an experienced and detail-oriented Property Manager who leads by example? Do you have the expertise to be a key figure within a fast-paced department? We are seeking a Senior Property Manager to join a leading independent estate agent in the Reading area, known for its strong reputation, supportive team, and high-performing office. As Senior Property Manager, what's in it for you? A basic salary of £30-40,000 dependent on your level of experience Company pension scheme - plan for your future Full funding for ARLA qualification if not already held Your role as a Senior Property Manager: Ensuring that clients receive legally accurate, practical and timely solutions / responses to their enquiries and problems Oversee the organisation of EPCs, annual Gas Safety Tests, Electrical Installation Condition Reports, and any risk assessment, ensuring all properties comply with regulations and liaise with landlords if any additional works are required following the routine compliance testing Demonstrate full understanding of industry legislation and regulations and train team accordingly Ensure the department adheres to its legal and compliance obligations Managing minor repairs, refurbishment projects and insurance claims on behalf of landlords and enants in order to maximise the rental return on the letting, liaising with approved suppliers Responsibly and profitably managing the financial aspects of the tenancy on behalf of landlords (bill payments, working funds and deposit releases) in conjunction with client accounts Pursuing and collecting rental payments from the tenants on behalf of the landlord in accordance with the tenancy agreement Facilitating a fair and prompt settlement of the deposit claim and preparing the property for re-letting as quickly as possible Managing the annual tenancy renewals Documenting all property visits and maintaining the highest levels of professionalism when meeting landlords, tenants or suppliers Confirming actions by email or letter where appropriate to landlords, tenants and suppliers, using company standard letters where applicable. Handling correspondence and telephone calls Processing all invoices Handling complaints effectively and ensuring that they are referred correctly to the appropriate person What we're looking for from a Senior Property Manager: Previous experience in property management needed - at least 3-5 years required for this senior role Strong communication & people skills - build lasting relationships! A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills Driving licence and access to own vehicle is essential If you're ready to be part of a well performing market leading agent with a superb local reputation then we would love to hear from you. Magnus James Property Recruitment is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management
Apr 17, 2026
Full time
Are you an experienced and detail-oriented Property Manager who leads by example? Do you have the expertise to be a key figure within a fast-paced department? We are seeking a Senior Property Manager to join a leading independent estate agent in the Reading area, known for its strong reputation, supportive team, and high-performing office. As Senior Property Manager, what's in it for you? A basic salary of £30-40,000 dependent on your level of experience Company pension scheme - plan for your future Full funding for ARLA qualification if not already held Your role as a Senior Property Manager: Ensuring that clients receive legally accurate, practical and timely solutions / responses to their enquiries and problems Oversee the organisation of EPCs, annual Gas Safety Tests, Electrical Installation Condition Reports, and any risk assessment, ensuring all properties comply with regulations and liaise with landlords if any additional works are required following the routine compliance testing Demonstrate full understanding of industry legislation and regulations and train team accordingly Ensure the department adheres to its legal and compliance obligations Managing minor repairs, refurbishment projects and insurance claims on behalf of landlords and enants in order to maximise the rental return on the letting, liaising with approved suppliers Responsibly and profitably managing the financial aspects of the tenancy on behalf of landlords (bill payments, working funds and deposit releases) in conjunction with client accounts Pursuing and collecting rental payments from the tenants on behalf of the landlord in accordance with the tenancy agreement Facilitating a fair and prompt settlement of the deposit claim and preparing the property for re-letting as quickly as possible Managing the annual tenancy renewals Documenting all property visits and maintaining the highest levels of professionalism when meeting landlords, tenants or suppliers Confirming actions by email or letter where appropriate to landlords, tenants and suppliers, using company standard letters where applicable. Handling correspondence and telephone calls Processing all invoices Handling complaints effectively and ensuring that they are referred correctly to the appropriate person What we're looking for from a Senior Property Manager: Previous experience in property management needed - at least 3-5 years required for this senior role Strong communication & people skills - build lasting relationships! A proactive, go-getter attitude - someone who thrives in a fast-paced environment Solid IT skills & attention to detail A well-presented and professional approach Punctuality & great organisational skills Driving licence and access to own vehicle is essential If you're ready to be part of a well performing market leading agent with a superb local reputation then we would love to hear from you. Magnus James Property Recruitment is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management
Customer Contact Transformation Lead
Astro Studios, Inc.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 16, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on

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