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senior director business development
Sky
Customer Management & Capabilities Manager
Sky
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Personalisation is one of Sky's top strategic priorities - and this role puts you right at the heart of it. As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. You'll use data, insight, and strong commercial thinking to unlock new opportunities, influence teams across the business, and ultimately revolutionise the experience for millions of Sky customers. What you'll do: Drive Personalised Customer Outcomes Ideate and shape new tools, capabilities, and processes that enable personalised customer outcomes across channels, driving clear longterm commercial benefit. Partner with Product, Analytics, and Technology teams to ensure personalisation capabilities land seamlessly and deliver measurable value. Apply Strong Commercial and Customer Judgement Embed a commercial lens in all conversations, balancing customer needs with commercial impact to drive the best outcomes. Apply commercial frameworks to influence decisions across teams whose primary focus may lean more towards customer value than commercial impact. Lead Complex Business Casing for Future Capabilities Produce robust, data driven business cases for future customer management capabilities across Voice, Digital, and the My"Sky App. Align proposals with strategic direction and present them clearly to senior stakeholders, up to Director level. Unlock Growth Opportunities Through Data Insight Unpick complex datasets to identify customer behaviour patterns, growth opportunities, and commercial risks. Translate insights into clear, actionable recommendations that support both short and longterm strategic decision-making. CrossFunctional Leadership & Influence Collaborate with Finance, Trading, Analytics, Product, Marketing, and Customer Service teams to deliver initiatives that maximise customer lifetime value. Influence teams whose primary remit is customer experience to ensure that both customer value and commercial value are jointly considered. Senior Stakeholder Engagement & Communication Prepare and deliver clear, concise updates for stakeholders up to Director level, translating complex topics into compelling narratives. Proactively manage expectations, gain alignment, and drive effective decision-making across the business. What you'll bring: Commercial & Proposition Strategy - You bring strong commercial acumen and can balance financial impact with customer outcomes. You have proven experience interpreting and simplifying complex datasets, and you're confident building business cases for new capabilities, propositions, customer journeys and product enhancements, shaping commercial strategy from concept through to delivery. Cross-Functional Stakeholder Management - You're able to lead through influence across diverse teams with different priorities. You have strong stakeholder management experience and are comfortable engaging senior leaders, aligning perspectives, and driving decisions without direct authority. Customer & Product Mindset - You're passionate about improving customer outcomes through personalisation, proposition development, capability build and journey optimisation. You understand, or are keen to develop expertise in, digital, voice, and app ecosystems and how new propositions shape customer behaviour and experience. Communication & Storytelling - You're an exceptional communicator with the ability to turn complexity into clarity. You're comfortable presenting to senior stakeholders, crafting compelling narratives, and simplifying difficult topics without losing the detail that matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Personalisation is one of Sky's top strategic priorities - and this role puts you right at the heart of it. As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. You'll use data, insight, and strong commercial thinking to unlock new opportunities, influence teams across the business, and ultimately revolutionise the experience for millions of Sky customers. What you'll do: Drive Personalised Customer Outcomes Ideate and shape new tools, capabilities, and processes that enable personalised customer outcomes across channels, driving clear longterm commercial benefit. Partner with Product, Analytics, and Technology teams to ensure personalisation capabilities land seamlessly and deliver measurable value. Apply Strong Commercial and Customer Judgement Embed a commercial lens in all conversations, balancing customer needs with commercial impact to drive the best outcomes. Apply commercial frameworks to influence decisions across teams whose primary focus may lean more towards customer value than commercial impact. Lead Complex Business Casing for Future Capabilities Produce robust, data driven business cases for future customer management capabilities across Voice, Digital, and the My"Sky App. Align proposals with strategic direction and present them clearly to senior stakeholders, up to Director level. Unlock Growth Opportunities Through Data Insight Unpick complex datasets to identify customer behaviour patterns, growth opportunities, and commercial risks. Translate insights into clear, actionable recommendations that support both short and longterm strategic decision-making. CrossFunctional Leadership & Influence Collaborate with Finance, Trading, Analytics, Product, Marketing, and Customer Service teams to deliver initiatives that maximise customer lifetime value. Influence teams whose primary remit is customer experience to ensure that both customer value and commercial value are jointly considered. Senior Stakeholder Engagement & Communication Prepare and deliver clear, concise updates for stakeholders up to Director level, translating complex topics into compelling narratives. Proactively manage expectations, gain alignment, and drive effective decision-making across the business. What you'll bring: Commercial & Proposition Strategy - You bring strong commercial acumen and can balance financial impact with customer outcomes. You have proven experience interpreting and simplifying complex datasets, and you're confident building business cases for new capabilities, propositions, customer journeys and product enhancements, shaping commercial strategy from concept through to delivery. Cross-Functional Stakeholder Management - You're able to lead through influence across diverse teams with different priorities. You have strong stakeholder management experience and are comfortable engaging senior leaders, aligning perspectives, and driving decisions without direct authority. Customer & Product Mindset - You're passionate about improving customer outcomes through personalisation, proposition development, capability build and journey optimisation. You understand, or are keen to develop expertise in, digital, voice, and app ecosystems and how new propositions shape customer behaviour and experience. Communication & Storytelling - You're an exceptional communicator with the ability to turn complexity into clarity. You're comfortable presenting to senior stakeholders, crafting compelling narratives, and simplifying difficult topics without losing the detail that matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Rise Executive Search And Recruitment Ltd
Technical Support Engineer
Rise Executive Search And Recruitment Ltd Gateshead, Tyne And Wear
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
May 04, 2026
Full time
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
NG Bailey
Senior Commercial Manager
NG Bailey Washington, Tyne And Wear
Senior Commercial Manager Location: North East RegionContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's North East Business Unit has an exciting opportunity for a Senior Commercial Manager to lead commercial operations across a portfolio of civil and electrical framework projects, delivering more than £50m of annual turnover. Working with major DNO clients, the Business Unit delivers multiple concurrent programmes of high-volume, low-value works where framework experience, commercial governance and strong leadership are essential.This role forms part of both the Regional Senior Leadership Team and the Divisional Commercial Leadership Team. Some of the key deliverables in this role will include: Provide commercial leadership, ensuring compliance with Freedom's health and safety and governance standards. Manage commercial performance across multiple frameworks, ensuring objectives are met at team, regional and divisional levels. Oversee commercial rigour across all contracts, including cost management and compliance with Group operating procedures. Lead commercial contract reviews, including T&Cs evaluation, risk assessment and mitigation strategies for bids. Ensure all supply chain contracts are appropriate, compliant and commercially robust. Produce cash flow forecasts, monthly forecasting and CVRs in line with business tempo. Measure completed works, manage compensation events and support monthly project reviews. Attend client progress meetings and prepare commercial reports for the Regional Director. Manage applications, invoicing, debt recovery and post-audit activities. Lead, coach and develop commercial staff across the Business Unit. Work closely with operational teams to meet monthly financial targets and support continuous improvement. What We're Looking For: Essential: Significant experience in a senior commercial or quantity surveying role. Experience in civil and high-voltage electrical projects. Strong framework management experience (high-volume/low-value). Comprehensive understanding of NEC contracts and commercial governance. Strong financial acumen, including forecasting, CVRs and cost control. Desirable: MRICS or similar professional commercial qualification. Relevant degree or equivalent (e.g., Quantity Surveying, Commercial Management). Experience in DNO or electricity industry organisations. CDM awareness. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 04, 2026
Full time
Senior Commercial Manager Location: North East RegionContract Type: Full-time, PermanentSalary: Competitive + Car/Car Allowance + Flexible Benefits Freedom's North East Business Unit has an exciting opportunity for a Senior Commercial Manager to lead commercial operations across a portfolio of civil and electrical framework projects, delivering more than £50m of annual turnover. Working with major DNO clients, the Business Unit delivers multiple concurrent programmes of high-volume, low-value works where framework experience, commercial governance and strong leadership are essential.This role forms part of both the Regional Senior Leadership Team and the Divisional Commercial Leadership Team. Some of the key deliverables in this role will include: Provide commercial leadership, ensuring compliance with Freedom's health and safety and governance standards. Manage commercial performance across multiple frameworks, ensuring objectives are met at team, regional and divisional levels. Oversee commercial rigour across all contracts, including cost management and compliance with Group operating procedures. Lead commercial contract reviews, including T&Cs evaluation, risk assessment and mitigation strategies for bids. Ensure all supply chain contracts are appropriate, compliant and commercially robust. Produce cash flow forecasts, monthly forecasting and CVRs in line with business tempo. Measure completed works, manage compensation events and support monthly project reviews. Attend client progress meetings and prepare commercial reports for the Regional Director. Manage applications, invoicing, debt recovery and post-audit activities. Lead, coach and develop commercial staff across the Business Unit. Work closely with operational teams to meet monthly financial targets and support continuous improvement. What We're Looking For: Essential: Significant experience in a senior commercial or quantity surveying role. Experience in civil and high-voltage electrical projects. Strong framework management experience (high-volume/low-value). Comprehensive understanding of NEC contracts and commercial governance. Strong financial acumen, including forecasting, CVRs and cost control. Desirable: MRICS or similar professional commercial qualification. Relevant degree or equivalent (e.g., Quantity Surveying, Commercial Management). Experience in DNO or electricity industry organisations. CDM awareness. Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Sky
Capability Owner
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Customer Management & Capabilities Manager
Sky
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Personalisation is one of Sky's top strategic priorities - and this role puts you right at the heart of it. As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. You'll use data, insight, and strong commercial thinking to unlock new opportunities, influence teams across the business, and ultimately revolutionise the experience for millions of Sky customers. What you'll do: Drive Personalised Customer Outcomes Ideate and shape new tools, capabilities, and processes that enable personalised customer outcomes across channels, driving clear longterm commercial benefit. Partner with Product, Analytics, and Technology teams to ensure personalisation capabilities land seamlessly and deliver measurable value. Apply Strong Commercial and Customer Judgement Embed a commercial lens in all conversations, balancing customer needs with commercial impact to drive the best outcomes. Apply commercial frameworks to influence decisions across teams whose primary focus may lean more towards customer value than commercial impact. Lead Complex Business Casing for Future Capabilities Produce robust, data driven business cases for future customer management capabilities across Voice, Digital, and the My"Sky App. Align proposals with strategic direction and present them clearly to senior stakeholders, up to Director level. Unlock Growth Opportunities Through Data Insight Unpick complex datasets to identify customer behaviour patterns, growth opportunities, and commercial risks. Translate insights into clear, actionable recommendations that support both short and longterm strategic decision-making. CrossFunctional Leadership & Influence Collaborate with Finance, Trading, Analytics, Product, Marketing, and Customer Service teams to deliver initiatives that maximise customer lifetime value. Influence teams whose primary remit is customer experience to ensure that both customer value and commercial value are jointly considered. Senior Stakeholder Engagement & Communication Prepare and deliver clear, concise updates for stakeholders up to Director level, translating complex topics into compelling narratives. Proactively manage expectations, gain alignment, and drive effective decision-making across the business. What you'll bring: Commercial & Proposition Strategy - You bring strong commercial acumen and can balance financial impact with customer outcomes. You have proven experience interpreting and simplifying complex datasets, and you're confident building business cases for new capabilities, propositions, customer journeys and product enhancements, shaping commercial strategy from concept through to delivery. Cross-Functional Stakeholder Management - You're able to lead through influence across diverse teams with different priorities. You have strong stakeholder management experience and are comfortable engaging senior leaders, aligning perspectives, and driving decisions without direct authority. Customer & Product Mindset - You're passionate about improving customer outcomes through personalisation, proposition development, capability build and journey optimisation. You understand, or are keen to develop expertise in, digital, voice, and app ecosystems and how new propositions shape customer behaviour and experience. Communication & Storytelling - You're an exceptional communicator with the ability to turn complexity into clarity. You're comfortable presenting to senior stakeholders, crafting compelling narratives, and simplifying difficult topics without losing the detail that matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Personalisation is one of Sky's top strategic priorities - and this role puts you right at the heart of it. As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. You'll use data, insight, and strong commercial thinking to unlock new opportunities, influence teams across the business, and ultimately revolutionise the experience for millions of Sky customers. What you'll do: Drive Personalised Customer Outcomes Ideate and shape new tools, capabilities, and processes that enable personalised customer outcomes across channels, driving clear longterm commercial benefit. Partner with Product, Analytics, and Technology teams to ensure personalisation capabilities land seamlessly and deliver measurable value. Apply Strong Commercial and Customer Judgement Embed a commercial lens in all conversations, balancing customer needs with commercial impact to drive the best outcomes. Apply commercial frameworks to influence decisions across teams whose primary focus may lean more towards customer value than commercial impact. Lead Complex Business Casing for Future Capabilities Produce robust, data driven business cases for future customer management capabilities across Voice, Digital, and the My"Sky App. Align proposals with strategic direction and present them clearly to senior stakeholders, up to Director level. Unlock Growth Opportunities Through Data Insight Unpick complex datasets to identify customer behaviour patterns, growth opportunities, and commercial risks. Translate insights into clear, actionable recommendations that support both short and longterm strategic decision-making. CrossFunctional Leadership & Influence Collaborate with Finance, Trading, Analytics, Product, Marketing, and Customer Service teams to deliver initiatives that maximise customer lifetime value. Influence teams whose primary remit is customer experience to ensure that both customer value and commercial value are jointly considered. Senior Stakeholder Engagement & Communication Prepare and deliver clear, concise updates for stakeholders up to Director level, translating complex topics into compelling narratives. Proactively manage expectations, gain alignment, and drive effective decision-making across the business. What you'll bring: Commercial & Proposition Strategy - You bring strong commercial acumen and can balance financial impact with customer outcomes. You have proven experience interpreting and simplifying complex datasets, and you're confident building business cases for new capabilities, propositions, customer journeys and product enhancements, shaping commercial strategy from concept through to delivery. Cross-Functional Stakeholder Management - You're able to lead through influence across diverse teams with different priorities. You have strong stakeholder management experience and are comfortable engaging senior leaders, aligning perspectives, and driving decisions without direct authority. Customer & Product Mindset - You're passionate about improving customer outcomes through personalisation, proposition development, capability build and journey optimisation. You understand, or are keen to develop expertise in, digital, voice, and app ecosystems and how new propositions shape customer behaviour and experience. Communication & Storytelling - You're an exceptional communicator with the ability to turn complexity into clarity. You're comfortable presenting to senior stakeholders, crafting compelling narratives, and simplifying difficult topics without losing the detail that matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
JSL Solutions Ltd
Head of Sales - Batteries
JSL Solutions Ltd
Head of Battery Sales - Telecom & Data Centres £70,000 + 20% Bonus Remote UK & Ireland Industrial Aftermarket Are you already selling into telecoms or data centres but feel you could have more impact? Do you want to build something, not just manage what's already there? Looking for a role where you can shape strategy and drive growth across a high-potential market? Why Apply? £70,000 basic salary with 20% bonus linked to performance Company car Field-based role with flexibility and autonomy 25 days annual leave plus bank holidays Salary sacrifice DC pension scheme with Aegon, matched up to 6% Life assurance at 3x salary Employer-funded EAP with Health Assured, including counselling support Ongoing leadership development with internal and external training, including ACAS and ADR partners Structured learning via e-learning platforms and continuous development The Opportunity This is a senior commercial role focused on developing battery sales across the telecom and data centre sectors in the UK and Ireland. You won't be inheriting a finished product. You'll be building, developing and shaping a growing part of the business, working closely with the Managing Director and wider team to drive strategy and execution. If you enjoy opening doors, building relationships and influencing direction, this is where you'll thrive. What You'll Be Doing Developing and growing battery sales across telecom and data centre markets Identifying new customers, decision-makers and commercial opportunities Building long-term relationships with key stakeholders Working closely with technical and internal teams to deliver customer solutions Representing the business at exhibitions, trade shows and industry events Analysing market trends and feeding insight into strategy and product development Managing pricing, performance and pipeline activity Presenting updates on performance, forecasts and growth opportunities About You This role will suit you if you: Have experience selling into telecoms, data centres or related technical markets Are commercially driven and comfortable operating at a senior level Enjoy developing new business and building long-term relationships Can operate with autonomy and take ownership of a market Are confident presenting to senior stakeholders and influencing decisions Want to play a key role in shaping a growing division About the Company Our client is part of a large international group supplying products across the UK and global markets. The business is known for long-term investment in people, strong leadership, clear processes and a collaborative culture. They are investing in growth across key sectors, with telecom and data centres representing a significant opportunity. Apply today and Stewart Lupton at JSL Solutions, Industrial and Automotive Aftermarket Recruitment, will be in touch. Alternatively, call Stewart for further information JSL Solutions - Recruitment The Right Way. Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the industrial and automotive aftermarket.
May 04, 2026
Full time
Head of Battery Sales - Telecom & Data Centres £70,000 + 20% Bonus Remote UK & Ireland Industrial Aftermarket Are you already selling into telecoms or data centres but feel you could have more impact? Do you want to build something, not just manage what's already there? Looking for a role where you can shape strategy and drive growth across a high-potential market? Why Apply? £70,000 basic salary with 20% bonus linked to performance Company car Field-based role with flexibility and autonomy 25 days annual leave plus bank holidays Salary sacrifice DC pension scheme with Aegon, matched up to 6% Life assurance at 3x salary Employer-funded EAP with Health Assured, including counselling support Ongoing leadership development with internal and external training, including ACAS and ADR partners Structured learning via e-learning platforms and continuous development The Opportunity This is a senior commercial role focused on developing battery sales across the telecom and data centre sectors in the UK and Ireland. You won't be inheriting a finished product. You'll be building, developing and shaping a growing part of the business, working closely with the Managing Director and wider team to drive strategy and execution. If you enjoy opening doors, building relationships and influencing direction, this is where you'll thrive. What You'll Be Doing Developing and growing battery sales across telecom and data centre markets Identifying new customers, decision-makers and commercial opportunities Building long-term relationships with key stakeholders Working closely with technical and internal teams to deliver customer solutions Representing the business at exhibitions, trade shows and industry events Analysing market trends and feeding insight into strategy and product development Managing pricing, performance and pipeline activity Presenting updates on performance, forecasts and growth opportunities About You This role will suit you if you: Have experience selling into telecoms, data centres or related technical markets Are commercially driven and comfortable operating at a senior level Enjoy developing new business and building long-term relationships Can operate with autonomy and take ownership of a market Are confident presenting to senior stakeholders and influencing decisions Want to play a key role in shaping a growing division About the Company Our client is part of a large international group supplying products across the UK and global markets. The business is known for long-term investment in people, strong leadership, clear processes and a collaborative culture. They are investing in growth across key sectors, with telecom and data centres representing a significant opportunity. Apply today and Stewart Lupton at JSL Solutions, Industrial and Automotive Aftermarket Recruitment, will be in touch. Alternatively, call Stewart for further information JSL Solutions - Recruitment The Right Way. Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the industrial and automotive aftermarket.
Office Angels
Regional Senior HR Manager - UKI & Nordics Kingston Based
Office Angels Kingston Upon Thames, London
Regional Senior HR Manager - UKI & Nordics Location: Kingston upon Thames, Surrey Annual Salary: Competitive plus up to 15% bonus incentive, car allowance, on-site parking, medical insurance, pension, life assurance, 25 days plus BH and fantastic on-site facilities Working Pattern: Full Time, 9am to 5pm, ideally 4 days in the office and 1 at home to support with visibility and engagement. Will accept 3 days in the office along with occasional travel between between UK sites. Looking for someone to start ASAP ideally. Do you have significant Senior HR experience in an international and matrix environment? Do you have both strategic capabilities and a hands-on approach? Do you have solid knowledge of payroll regulations? My client, a leading organisation in the healthcare sector, is on the lookout for a new Senior HR Manager to support their UK, Ireland and Nordic region! This is an opportunity to lead impactful HR initiatives within a dynamic organisation. As their hands-on HR Lead, you will partner with leaders to provide both day-to-day and strategic HR initiatives. Your focus will be on enhancing capabilities and supporting business growth while ensuring compliance with local and global HR practices. Key Responsibilities: Business Partnering: Collaborate with Directors and Managers to execute business strategies and drive alignment across teams. Employee Relations & HR Operations: Anticipate employee relations implications, support managers with grievance procedures, and ensure compliance with local policies. Communication & Engagement: Foster employee engagement through effective communication strategies and provide regular HR metrics reports. Organisational Effectiveness: Develop a people strategy, drive talent management, and support change initiatives to enhance workforce effectiveness. Performance Management: Guide managers in performance management processes and ensure adherence to best practices. Reward & Recognition: Implement compensation strategies and oversee payroll to maintain market competitiveness. Learning & Development: Identify training needs and facilitate development programs to elevate team capabilities. Compliance & Risk Management: Ensure all HR activities comply with legal standards and mitigate financial and operational risks. Team Leadership: Manage the country/cluster HR team, focusing on performance, development, and ongoing education What We Need: Experience in HR management, ideally within the healthcare industry within a matrix environment Professional HR certification CIPD or equivalent Strong employee relations, excellent communication, and a collaborative mindset. Familiarity with employment legislation, compensation, and payroll management. Why Join? This is an exciting opportunity to be a key player in a transformative environment. You will have the chance to bring structure, challenge local practices, and elevate HR performance standards. Are you ready to make a difference? If you are a strategic thinker with a hands-on approach, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 04, 2026
Full time
Regional Senior HR Manager - UKI & Nordics Location: Kingston upon Thames, Surrey Annual Salary: Competitive plus up to 15% bonus incentive, car allowance, on-site parking, medical insurance, pension, life assurance, 25 days plus BH and fantastic on-site facilities Working Pattern: Full Time, 9am to 5pm, ideally 4 days in the office and 1 at home to support with visibility and engagement. Will accept 3 days in the office along with occasional travel between between UK sites. Looking for someone to start ASAP ideally. Do you have significant Senior HR experience in an international and matrix environment? Do you have both strategic capabilities and a hands-on approach? Do you have solid knowledge of payroll regulations? My client, a leading organisation in the healthcare sector, is on the lookout for a new Senior HR Manager to support their UK, Ireland and Nordic region! This is an opportunity to lead impactful HR initiatives within a dynamic organisation. As their hands-on HR Lead, you will partner with leaders to provide both day-to-day and strategic HR initiatives. Your focus will be on enhancing capabilities and supporting business growth while ensuring compliance with local and global HR practices. Key Responsibilities: Business Partnering: Collaborate with Directors and Managers to execute business strategies and drive alignment across teams. Employee Relations & HR Operations: Anticipate employee relations implications, support managers with grievance procedures, and ensure compliance with local policies. Communication & Engagement: Foster employee engagement through effective communication strategies and provide regular HR metrics reports. Organisational Effectiveness: Develop a people strategy, drive talent management, and support change initiatives to enhance workforce effectiveness. Performance Management: Guide managers in performance management processes and ensure adherence to best practices. Reward & Recognition: Implement compensation strategies and oversee payroll to maintain market competitiveness. Learning & Development: Identify training needs and facilitate development programs to elevate team capabilities. Compliance & Risk Management: Ensure all HR activities comply with legal standards and mitigate financial and operational risks. Team Leadership: Manage the country/cluster HR team, focusing on performance, development, and ongoing education What We Need: Experience in HR management, ideally within the healthcare industry within a matrix environment Professional HR certification CIPD or equivalent Strong employee relations, excellent communication, and a collaborative mindset. Familiarity with employment legislation, compensation, and payroll management. Why Join? This is an exciting opportunity to be a key player in a transformative environment. You will have the chance to bring structure, challenge local practices, and elevate HR performance standards. Are you ready to make a difference? If you are a strategic thinker with a hands-on approach, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Director, Head of Talent Acquisition Europe
Capital One Ashbourne, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation:Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline:Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment:Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership:Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence:Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy:Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk:Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment:Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards:Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership:Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen:Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation:Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise:Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation:Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline:Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment:Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership:Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence:Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy:Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk:Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment:Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards:Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership:Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen:Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation:Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise:Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness
Director, Head of Talent Acquisition Europe
Capital One
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation:Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline:Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment:Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership:Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence:Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy:Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk:Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment:Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards:Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership:Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen:Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation:Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise:Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation:Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline:Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment:Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership:Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence:Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy:Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk:Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment:Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards:Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership:Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen:Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation:Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise:Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness
Director, Head of Talent Acquisition Europe
Capital One
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation:Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline:Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment:Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership:Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence:Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy:Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk:Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment:Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards:Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership:Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen:Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation:Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise:Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness
May 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation:Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline:Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment:Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership:Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence:Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy:Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk:Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment:Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards:Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership:Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen:Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation:Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise:Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness
Financial Conduct Authority
Head of Department - Resolution Strategy, Operations and CASS
Financial Conduct Authority City, Edinburgh
Financial Conduct Authority - Head of Department - Resolution Strategy, Operations and CASS The FCA regulates the conduct of around 42,000 businesses in the UK to ensure that financial markets work well. It is ambitious for the future and committed to enabling a fair and thriving financial services market for the good of consumers and the economy. This is an opportune moment to join the FCA, during an exciting and challenging time of great change in financial services and its regulation. The FCA launched a new five-year strategy in 2025 to deepen trust, rebalance risk, support growth and be a smarter regulator. The opportunity An exciting opportunity has arisen to lead the FCA's Resolution Strategy, Operations and CASS team (ReSOC) as Head of Department. ReSOC forms part of the Specialist Directorate and plays a critical role in protecting consumers by mitigating risks arising from inadequate client assets arrangements across FCA regulated firms. The team leads on strengthening the regulatory framework for CASS and resolution, supervises firms with CASS permissions, and provides operational and data led insight to identify and address emerging risks. The department oversees 26 supervisory portfolios, holding around £200bn in client money and £19tn in client assets, and works closely with Supervision, other Specialist teams and key external stakeholders. The successful candidate will: Provide strategic and technical leadership for the FCA's CASS, client assets and resolution agenda, including ownership of the CASS Sourcebook, development of regulatory and legislative frameworks, and delivery of major strategic initiatives. Lead a large, high performing multidisciplinary department, setting clear direction across strategy, supervision and operations, and ensuring strong culture, capability and delivery at scale. Oversee risk identification and crisis preparedness, underpinned by high quality, data led client assets intelligence and strong internal and external relationships to support effective supervision and firm failure outcomes. The successful candidate will bring: Senior level strategic leadership on CASS, client assets and resolution, combining technical knowledge with sound judgement to make robust, risk based decisions in complex environments. A strong track record of leading large, multidisciplinary teams under pressure, driving delivery, operational improvement and sustainable change alongside business as usual. Excellent influencing and stakeholder management skills, enabling delivery through others across the FCA and with external partners, supporting crisis preparedness and resolution scenarios. The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 31 May 2026 at 23:55. For more information and to apply, please visit
May 04, 2026
Full time
Financial Conduct Authority - Head of Department - Resolution Strategy, Operations and CASS The FCA regulates the conduct of around 42,000 businesses in the UK to ensure that financial markets work well. It is ambitious for the future and committed to enabling a fair and thriving financial services market for the good of consumers and the economy. This is an opportune moment to join the FCA, during an exciting and challenging time of great change in financial services and its regulation. The FCA launched a new five-year strategy in 2025 to deepen trust, rebalance risk, support growth and be a smarter regulator. The opportunity An exciting opportunity has arisen to lead the FCA's Resolution Strategy, Operations and CASS team (ReSOC) as Head of Department. ReSOC forms part of the Specialist Directorate and plays a critical role in protecting consumers by mitigating risks arising from inadequate client assets arrangements across FCA regulated firms. The team leads on strengthening the regulatory framework for CASS and resolution, supervises firms with CASS permissions, and provides operational and data led insight to identify and address emerging risks. The department oversees 26 supervisory portfolios, holding around £200bn in client money and £19tn in client assets, and works closely with Supervision, other Specialist teams and key external stakeholders. The successful candidate will: Provide strategic and technical leadership for the FCA's CASS, client assets and resolution agenda, including ownership of the CASS Sourcebook, development of regulatory and legislative frameworks, and delivery of major strategic initiatives. Lead a large, high performing multidisciplinary department, setting clear direction across strategy, supervision and operations, and ensuring strong culture, capability and delivery at scale. Oversee risk identification and crisis preparedness, underpinned by high quality, data led client assets intelligence and strong internal and external relationships to support effective supervision and firm failure outcomes. The successful candidate will bring: Senior level strategic leadership on CASS, client assets and resolution, combining technical knowledge with sound judgement to make robust, risk based decisions in complex environments. A strong track record of leading large, multidisciplinary teams under pressure, driving delivery, operational improvement and sustainable change alongside business as usual. Excellent influencing and stakeholder management skills, enabling delivery through others across the FCA and with external partners, supporting crisis preparedness and resolution scenarios. The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 31 May 2026 at 23:55. For more information and to apply, please visit
RecruitmentRevolution.com
Head of Service Operations - Lift Servicing & Maintenance (London/SE)
RecruitmentRevolution.com Maidstone, Kent
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 04, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
IPS Group
Personal Tax Senior
IPS Group Newcastle Upon Tyne, Tyne And Wear
An exciting opportunity has arisen for a Personal Tax Senior to join a firm of Chartered Accountants in Newcastle.Working with the Tax Manager, the role offers the opportunity to experience a wide range of personal tax matters including compliance, advisory and planning work.As a Personal Tax Senior, you will be responsible for: Management of a portfolio of clients consisting of sole traders, landlords, directors and non-resident individuals. Preparation and submission of Self-Assessment Tax Returns and 60-day Capital Gains Tax returns where applicable. Communicating tax liabilities to clients and providing the necessary information to enable them to pay their liabilities in line with relevant deadlines. Identifying tax planning opportunities within your portfolio and communicating these to the company's directors. Assisting the Tax Manager with ad-hoc advisory projects. To qualify for this Personal Tax Senior role, ideally you should meet the following: Have experience of managing your own portfolio of clients as Personal Tax Senior. Have experience of all aspects of the Self-Assessment Tax Return process. Be ATT qualified or qualified by experience. Have strong technical personal tax knowledge and the ability to research and communicate technical information to both colleagues and clients. Have the ability to liaise with clients, resolving their queries in a timely manner. What's on offer? 25 days annual leave + bank holidays Flexible working hours Extensive learning and development opportunities Study support would be considered Salary from £30,000 to £40,000 FTE The successful candidate must be able to commit to a part time role (22.5 hours per week) although a full-time position would be considered for the right candidate. If you are interested in this Personal Tax Senior position or would like any further information, please contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
May 04, 2026
Full time
An exciting opportunity has arisen for a Personal Tax Senior to join a firm of Chartered Accountants in Newcastle.Working with the Tax Manager, the role offers the opportunity to experience a wide range of personal tax matters including compliance, advisory and planning work.As a Personal Tax Senior, you will be responsible for: Management of a portfolio of clients consisting of sole traders, landlords, directors and non-resident individuals. Preparation and submission of Self-Assessment Tax Returns and 60-day Capital Gains Tax returns where applicable. Communicating tax liabilities to clients and providing the necessary information to enable them to pay their liabilities in line with relevant deadlines. Identifying tax planning opportunities within your portfolio and communicating these to the company's directors. Assisting the Tax Manager with ad-hoc advisory projects. To qualify for this Personal Tax Senior role, ideally you should meet the following: Have experience of managing your own portfolio of clients as Personal Tax Senior. Have experience of all aspects of the Self-Assessment Tax Return process. Be ATT qualified or qualified by experience. Have strong technical personal tax knowledge and the ability to research and communicate technical information to both colleagues and clients. Have the ability to liaise with clients, resolving their queries in a timely manner. What's on offer? 25 days annual leave + bank holidays Flexible working hours Extensive learning and development opportunities Study support would be considered Salary from £30,000 to £40,000 FTE The successful candidate must be able to commit to a part time role (22.5 hours per week) although a full-time position would be considered for the right candidate. If you are interested in this Personal Tax Senior position or would like any further information, please contact Leah Mason-Wilson at IPS Finance.IPS Finance has 45 years' experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.
Real Recruitment Solutions
Quantity Surveyor
Real Recruitment Solutions Poole, Dorset
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme - dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer's Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer's Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor Proven experience in Project Management and/or Quantity Surveyor roles Strong technical knowledge of cost management, contracts, and procurement Confident communicator, comfortable leading meetings and negotiations Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement Able to manage multiple projects and priorities effectively Professional qualification (RICS preferred), or working towards Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
May 04, 2026
Full time
Job: Quantity Surveyor Location: Poole Salary: £55,000 - £60,0000 Benefits Company pension Employee Support Programme - dedicated resource for wellbeing and personal support Company healthcare and car breakdown schemes (subject to package finalisation) Free on-site parking at our Poole office. Hardware, software and technical resources support to enable you to work effectively Payment of professional fees, as applicable Additional training and development to support your career progression and CPD obligations As a Quantity Surveyor or Senior Quantity Surveyor/ Project Manager you will play a key role in the successful delivery of construction projects across a range of sectors and regions, with an acute understanding and management of contractual mechanism and commercial reporting. Working closely with the Directors, you will provide high-quality Quantity Surveying, Employer's Agent and Project Management services, in a client facing role with direct responsibility for management of contractors/sub-contractors, also working within and managing multidisciplinary teams. Working within the healthcare, coastal engineering, education and residential sectors. Key Responsibilities of the position of Quantity Surveyor Commercial & Cost Management Preparing budget cost appraisals and cost plans Taking off, squaring, checking, and billing Producing Bills of Quantity, including preliminaries Valuations, assessments, and financial reporting Preparing, negotiating, and agreeing final accounts Claims preparation and assessment, including loss and expense Supporting matters related to contract administration and, where required, disputes or litigation Project Management & Contract Administration Preparing and administering building contracts Supervising tender returns, analysing submissions, and producing tender reports Chairing and attending project meetings, including setting agendas and recording actions Site progress and quality inspections, and snagging activities Acting as Employer's Agent and/or Project Manager relevant to the form of contract Skills & Experience required for the role of Quantity Surveyor Proven experience in Project Management and/or Quantity Surveyor roles Strong technical knowledge of cost management, contracts, and procurement Confident communicator, comfortable leading meetings and negotiations Highly organised (ability to self-manage time) with excellent attention to detail and maintain high standards of working and project engagement Able to manage multiple projects and priorities effectively Professional qualification (RICS preferred), or working towards Full UK driving licence, own vehicle for travel and right to work in the UK are essential Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Brush Group
Associate (Electrical)
Brush Group Edinburgh, Midlothian
What's the role? The Associate position will provide technical expertise and direction for complex (and non-complex) engineering projects leading on delivery from briefing through to handover. Working closely with the Regional Director, and senior management team, to provide senior leadership and management of the Engineering team.This senior role combines hands-on technical leadership, management of Engineering staff, as well as a requirement to support the learning and development of junior staff across the business. The role will require to work collaboratively with our BIM and Sustainability teams to ensure our Engineering, BIM, and Sustainability services are delivered efficiently and to a consistently high standard with quality built-in to our outputs. The role includes project delivery, client engagement, team leadership, and supporting strategic growth of the consultancy. Working Conditions - 37.5hrs per week , Monday - Friday . Hybrid working (typically 3 days office, 2 days home) Key Responsibilities: Leadership Lead and manage MEP design and delivery across multiple projects. Provide technical oversight and quality assurance for mechanical, electrical, and public health systems. Act as a primary point of contact for clients, ensuring high levels of satisfaction and repeat business. Support business development activities including bid writing, fee proposals, and client presentations. Ensure compliance with relevant codes, standards, and regulations. Collaborate with other disciplines and stakeholders to deliver integrated solutions. Monitor project budgets, timelines, and resource allocation. Actively manage project profitability Contribute to strategic planning and operational improvements across the business Collaborate across the Rybka business including BIM and Sustainability Teams Support engagement with BRUSH Group businesses and participate in cross-party working initiatives Continually develop knowledge to remain current with emerging technologies, regulations, and industry best practice Team Management Manage and mentor a team of Engineers, Technicians, Graduates, and Trainees Develop technical capabilities within the team through training and knowledge sharing Develop training programmes to enhance team capabilities in Engineering design Conduct performance reviews and support career development Support recruitment and onboarding of new team members as required to suit the business growth. Business Development Identify and pursue new business opportunities in the built environment for MEP Services, Building Physics, and Sustainability Consultancy Build and maintain relationships with Clients, Architects, Engineers, and Contractors Prepare fee / bid proposals and lead/support client presentations Support preparation of project bids Represent the company at industry events and conferences Project Management Oversee project delivery ensuring quality, time, and budget requirements are met Coordinate with multidisciplinary teams including Architects, C&S Engineers, Sustainability Consultants etc Manage client relationships and communications throughout project lifecycles Ensure projects meet quality assurance standards and client expectations Serve as primary point of contact for key client accounts What we're looking for: Honours / master's degree in engineering, Architecture, or related field Chartered status (CEng, MCIBSE, or equivalent) highly desirable Extensive experience in Engineer Consultancy (or similar role) is essential Proven track record in leading complex projects is essential Knowledge of public and private sector procurement processes Excellent presentation and communication skills Strategic thinking and problem-solving capabilities Leadership and team development experience Possesses a high degree of technical competence Proficiency in technical software Strong knowledge of building regulations, energy standards, and certification schemes Understanding of renewable energy systems and low-carbon technologies Knowledge of sustainable MEP systems including heat pumps, geothermal, solar PV, and energy storage Understanding of building automation, smart building technologies, and IoT integration Ability to work collaboratively in multidisciplinary environments Experience in business development and client relationship management About The Organisation RYBKA , part of the BRUSH Group , is a multi-disciplined engineering consultancy practice that specialise in mechanical, electrical and public health (MEP) projects in the built environment. With offices based across Scotland, RYBKA are recognised for their environmentally friendly projects and cost-effective engineering with has led to them being awarded multiple Scottish Design Awards.With a proven track record of delivering projects across the UK since 1930, RYBKA specialises in transport, hospitality, healthcare, education, commercial and defence. Key projects including - Dunfermline Learning Campus, East Lothian Community Hospital, Royal Edinburgh Hospital, Edinburgh Airport Terminal Expansion and Village Hotels.
May 04, 2026
Full time
What's the role? The Associate position will provide technical expertise and direction for complex (and non-complex) engineering projects leading on delivery from briefing through to handover. Working closely with the Regional Director, and senior management team, to provide senior leadership and management of the Engineering team.This senior role combines hands-on technical leadership, management of Engineering staff, as well as a requirement to support the learning and development of junior staff across the business. The role will require to work collaboratively with our BIM and Sustainability teams to ensure our Engineering, BIM, and Sustainability services are delivered efficiently and to a consistently high standard with quality built-in to our outputs. The role includes project delivery, client engagement, team leadership, and supporting strategic growth of the consultancy. Working Conditions - 37.5hrs per week , Monday - Friday . Hybrid working (typically 3 days office, 2 days home) Key Responsibilities: Leadership Lead and manage MEP design and delivery across multiple projects. Provide technical oversight and quality assurance for mechanical, electrical, and public health systems. Act as a primary point of contact for clients, ensuring high levels of satisfaction and repeat business. Support business development activities including bid writing, fee proposals, and client presentations. Ensure compliance with relevant codes, standards, and regulations. Collaborate with other disciplines and stakeholders to deliver integrated solutions. Monitor project budgets, timelines, and resource allocation. Actively manage project profitability Contribute to strategic planning and operational improvements across the business Collaborate across the Rybka business including BIM and Sustainability Teams Support engagement with BRUSH Group businesses and participate in cross-party working initiatives Continually develop knowledge to remain current with emerging technologies, regulations, and industry best practice Team Management Manage and mentor a team of Engineers, Technicians, Graduates, and Trainees Develop technical capabilities within the team through training and knowledge sharing Develop training programmes to enhance team capabilities in Engineering design Conduct performance reviews and support career development Support recruitment and onboarding of new team members as required to suit the business growth. Business Development Identify and pursue new business opportunities in the built environment for MEP Services, Building Physics, and Sustainability Consultancy Build and maintain relationships with Clients, Architects, Engineers, and Contractors Prepare fee / bid proposals and lead/support client presentations Support preparation of project bids Represent the company at industry events and conferences Project Management Oversee project delivery ensuring quality, time, and budget requirements are met Coordinate with multidisciplinary teams including Architects, C&S Engineers, Sustainability Consultants etc Manage client relationships and communications throughout project lifecycles Ensure projects meet quality assurance standards and client expectations Serve as primary point of contact for key client accounts What we're looking for: Honours / master's degree in engineering, Architecture, or related field Chartered status (CEng, MCIBSE, or equivalent) highly desirable Extensive experience in Engineer Consultancy (or similar role) is essential Proven track record in leading complex projects is essential Knowledge of public and private sector procurement processes Excellent presentation and communication skills Strategic thinking and problem-solving capabilities Leadership and team development experience Possesses a high degree of technical competence Proficiency in technical software Strong knowledge of building regulations, energy standards, and certification schemes Understanding of renewable energy systems and low-carbon technologies Knowledge of sustainable MEP systems including heat pumps, geothermal, solar PV, and energy storage Understanding of building automation, smart building technologies, and IoT integration Ability to work collaboratively in multidisciplinary environments Experience in business development and client relationship management About The Organisation RYBKA , part of the BRUSH Group , is a multi-disciplined engineering consultancy practice that specialise in mechanical, electrical and public health (MEP) projects in the built environment. With offices based across Scotland, RYBKA are recognised for their environmentally friendly projects and cost-effective engineering with has led to them being awarded multiple Scottish Design Awards.With a proven track record of delivering projects across the UK since 1930, RYBKA specialises in transport, hospitality, healthcare, education, commercial and defence. Key projects including - Dunfermline Learning Campus, East Lothian Community Hospital, Royal Edinburgh Hospital, Edinburgh Airport Terminal Expansion and Village Hotels.
Ideal Personnel and Recruitment Solutions
Engineering Project & Systems Manager
Ideal Personnel and Recruitment Solutions Brackley, Northamptonshire
Our client has a permanent vacancy for a National Engineering Systems Manager, responsible for the provision of engineering advisory and control services, planning and execution of engineering projects and plant overhauls. Job roles and responsibilities: To ensure all areas of the Group off-site engineering functions are operated in a smooth, efficient and cost effective manner to meet the business needs and to ensure all legal compliances. Provide engineering services to the full off-site (and on site where required) base of customers within the Group to ensure that effective servicing of these sites is maintained Assist in addressing engineering problems that are beyond the resource and abilities of local staff Draws to the attention of local management and/or the Board the state of engineering facilities' in the Group Estate and recommends action where necessary Manage the supply and implementation of systems to customers (new and existing) and provide the board with all expenditure details for capital approval Proposes major + minor technical items and capital/revenue expenditure either as replacement or to provide improvement or developments and the cost implications of these proposals Manages major + minor projects to cover all aspects of regulatory approval, site approval, cost, installation, training and final sign-off Ensures cost effective overhauls of all plant in line with agreed predetermined schedules Participate in the recruitment and selection of engineers and the planning of their careers. Contribute to the out of hours support line on a rota basis with senior department manager Manage the day-to-day activities of your reports (engineers) Ensure that all engineering projects are professionally executed - ensure tight controls on sub-contractors when used Ensure that off-site and on-site equipment is logged, files maintained for routine servicing and all breakdowns. Ensure all off-site & on-site equipment meets any and all legal standards at all times Maintain professional and technical knowledge by attending educational training, reviewing professional publications, establishing and maintaining professional networks and participating in professional societies as required. Contribute fully to the team effort of the business Support The National Systems Manager and The Procurements Director in all areas of engineering to meet the full needs to the Group To ensure that all expenditure is undertaken in compliance with the Group Delegation of Authority Document. Adhere to relevant risk assessments, safe systems of work and guidance in accordance with policies and procedures regarding health & safety and environment. Conduct yourself in such a way as to ensure, so far as reasonably practicable, that persons not in our employment who may be affected are not exposed to risks to their health & Safety. No worker may misuse or interfere with anything provided in the interest of health, safety, or welfare Any other reasonable duties as allocated by the Board of Directors Requirements: Good spoken and written communication skills Good Presentation skills Good numerical and IT Skills Good leadership and a team player Previous engineering experience in the area of compaction and roll-on roll-off equipment is an advantage Confidence, tact and a persuasive manner Good organisational and time management skills Remains calm and focused under pressure Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
May 04, 2026
Full time
Our client has a permanent vacancy for a National Engineering Systems Manager, responsible for the provision of engineering advisory and control services, planning and execution of engineering projects and plant overhauls. Job roles and responsibilities: To ensure all areas of the Group off-site engineering functions are operated in a smooth, efficient and cost effective manner to meet the business needs and to ensure all legal compliances. Provide engineering services to the full off-site (and on site where required) base of customers within the Group to ensure that effective servicing of these sites is maintained Assist in addressing engineering problems that are beyond the resource and abilities of local staff Draws to the attention of local management and/or the Board the state of engineering facilities' in the Group Estate and recommends action where necessary Manage the supply and implementation of systems to customers (new and existing) and provide the board with all expenditure details for capital approval Proposes major + minor technical items and capital/revenue expenditure either as replacement or to provide improvement or developments and the cost implications of these proposals Manages major + minor projects to cover all aspects of regulatory approval, site approval, cost, installation, training and final sign-off Ensures cost effective overhauls of all plant in line with agreed predetermined schedules Participate in the recruitment and selection of engineers and the planning of their careers. Contribute to the out of hours support line on a rota basis with senior department manager Manage the day-to-day activities of your reports (engineers) Ensure that all engineering projects are professionally executed - ensure tight controls on sub-contractors when used Ensure that off-site and on-site equipment is logged, files maintained for routine servicing and all breakdowns. Ensure all off-site & on-site equipment meets any and all legal standards at all times Maintain professional and technical knowledge by attending educational training, reviewing professional publications, establishing and maintaining professional networks and participating in professional societies as required. Contribute fully to the team effort of the business Support The National Systems Manager and The Procurements Director in all areas of engineering to meet the full needs to the Group To ensure that all expenditure is undertaken in compliance with the Group Delegation of Authority Document. Adhere to relevant risk assessments, safe systems of work and guidance in accordance with policies and procedures regarding health & safety and environment. Conduct yourself in such a way as to ensure, so far as reasonably practicable, that persons not in our employment who may be affected are not exposed to risks to their health & Safety. No worker may misuse or interfere with anything provided in the interest of health, safety, or welfare Any other reasonable duties as allocated by the Board of Directors Requirements: Good spoken and written communication skills Good Presentation skills Good numerical and IT Skills Good leadership and a team player Previous engineering experience in the area of compaction and roll-on roll-off equipment is an advantage Confidence, tact and a persuasive manner Good organisational and time management skills Remains calm and focused under pressure Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Mattinson Partnership
Associate - EIA ( environmental impact assessment )
Mattinson Partnership
Associate - EIA (Environmental Impact Assessment) With over 40 years of sector experience, our client is one of the largest independent planning and environmental consultancies in the South East, delivering comprehensive planning services across the UK. They are a people-focused organisation and attribute their success to the strength and expertise of their team. By investing in professional development, they ensure consistently high standards of service for their clients. Due to continued growth across their project portfolio, our client is seeking an Associate/Associate Director to join and strengthen their Environmental Impact Assessment (EIA) team. This is an opportunity to play a key role within a collaborative consultancy, delivering EIA projects across multiple sectors throughout the UK. The role offers flexibility and can be based in London, Kent or East Sussex with close office collaboration. Responsibilities Lead the preparation and submission of EIA Screening and Scoping Reports. Oversee the structure, drafting and quality assurance of Environmental Statements, including core chapters and reporting. Manage multidisciplinary inputs from technical specialists, ensuring alignment, consistency and compliance within the overall assessment. Manage junior members of the team and act as mentor for their professional development Act as the primary liaison for clients, coordinating communication between stakeholders and internal project teams. Provide strategic direction for the division and wider business. Profile Degree or postgraduate qualification in a relevant discipline such as Environmental Planning, Environmental Policy or Sustainable Development. Practitioner-level membership (or higher) of ISEP. Demonstrable experience coordinating EIA processes across varied development types. Ability to independently manage key stages of EIA delivery with minimal senior oversight. Experience supporting NSIP projects would be advantageous but is not essential. Opportunity This role offers the chance to take on a senior position within a well-established and respected consultancy, with real scope to influence the direction and growth of the EIA function. You will work on high-profile and complex projects, collaborate with experienced professionals across disciplines, and contribute to strategic client relationships. In return, our client offers a supportive and flexible working environment, clear progression pathways, and the opportunity to help shape the future capability of a growing team. David Mattinson is the lead consultant and all communications are in the strictest of confidence.
May 04, 2026
Full time
Associate - EIA (Environmental Impact Assessment) With over 40 years of sector experience, our client is one of the largest independent planning and environmental consultancies in the South East, delivering comprehensive planning services across the UK. They are a people-focused organisation and attribute their success to the strength and expertise of their team. By investing in professional development, they ensure consistently high standards of service for their clients. Due to continued growth across their project portfolio, our client is seeking an Associate/Associate Director to join and strengthen their Environmental Impact Assessment (EIA) team. This is an opportunity to play a key role within a collaborative consultancy, delivering EIA projects across multiple sectors throughout the UK. The role offers flexibility and can be based in London, Kent or East Sussex with close office collaboration. Responsibilities Lead the preparation and submission of EIA Screening and Scoping Reports. Oversee the structure, drafting and quality assurance of Environmental Statements, including core chapters and reporting. Manage multidisciplinary inputs from technical specialists, ensuring alignment, consistency and compliance within the overall assessment. Manage junior members of the team and act as mentor for their professional development Act as the primary liaison for clients, coordinating communication between stakeholders and internal project teams. Provide strategic direction for the division and wider business. Profile Degree or postgraduate qualification in a relevant discipline such as Environmental Planning, Environmental Policy or Sustainable Development. Practitioner-level membership (or higher) of ISEP. Demonstrable experience coordinating EIA processes across varied development types. Ability to independently manage key stages of EIA delivery with minimal senior oversight. Experience supporting NSIP projects would be advantageous but is not essential. Opportunity This role offers the chance to take on a senior position within a well-established and respected consultancy, with real scope to influence the direction and growth of the EIA function. You will work on high-profile and complex projects, collaborate with experienced professionals across disciplines, and contribute to strategic client relationships. In return, our client offers a supportive and flexible working environment, clear progression pathways, and the opportunity to help shape the future capability of a growing team. David Mattinson is the lead consultant and all communications are in the strictest of confidence.
Winner Recruitment
Operations Director
Winner Recruitment City, Manchester
Operations Director Passive Fire (Nationwide) North England (Ideally Sheffield-based) with Nationwide Coverage £80,000 £85,000 + Car Allowance An established Facilities Management organisation is seeking an experienced Operations Director Passive Fire to lead and develop their nationwide passive fire division. This is a senior leadership role offering the opportunity to shape strategy, drive operational excellence, and oversee large-scale compliance-focused projects across the UK. Working in partnership with a leading agency, this position is ideally suited to a driven and commercially aware professional with a strong background in passive fire protection and team leadership. Key Responsibilities: Set and deliver the overall operational strategy for the passive fire division, aligning with wider business objectives and growth plans Lead the end-to-end delivery of passive fire projects nationwide, ensuring all works are completed on time, within budget, and to the highest quality standards Ensure full compliance with current fire safety legislation, third-party accreditation requirements, and industry best practices (e.g. FIRAS, BM TRADA) Oversee audit processes, quality assurance programmes, and site inspections to maintain consistent standards across all regions Build, lead, and develop a high-performing national team, including Contracts Managers, Supervisors, and site-based operatives Implement training and development plans to upskill teams and maintain competency in line with regulatory requirements Act as the senior point of contact for key clients, developing long-term relationships and ensuring high levels of customer satisfaction and retention Work closely with commercial teams on tender submissions, pricing strategies, and contract negotiations to secure new business Monitor financial performance across projects, managing budgets, forecasting, and ensuring profitability targets are met or exceeded Identify operational risks and implement mitigation strategies to protect the business and ensure continuity of service Drive continuous improvement initiatives, introducing efficiencies in processes, systems, and resource planning Collaborate with other business units within the FM organisation to ensure integrated service delivery across contracts Provide regular reporting to senior leadership on operational performance, KPIs, compliance metrics, and growth opportunit Requirements: Extensive experience (typically 8 10+ years) within passive fire protection, with a strong track record in senior operational or director-level roles In-depth technical knowledge of passive fire measures including fire stopping, compartmentation, fire doors, and fire protection systems Strong understanding of UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order and relevant British Standards Proven experience managing large-scale, multi-site contracts across a national footprint within the FM, construction, or specialist fire protection sectors Demonstrable leadership experience managing and developing large teams, including senior managers, with the ability to build high-performing, accountable cultures Experience working with third-party accreditation schemes such as FIRAS, BM TRADA, or equivalent, with a clear understanding of audit and compliance processes Commercially astute with experience in P&L responsibility, budget management, cost control, and driving profitability across business units Strong experience in client relationship management, particularly with Tier 1 contractors, public sector frameworks, housing associations, or blue-chip clients Proven ability to contribute to and win new business, including involvement in tendering, bid writing, and strategic growth initiatives Excellent knowledge of health & safety legislation and a commitment to maintaining the highest standards of HSEQ across all operations Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutions Excellent communication and stakeholder management skills, with the confidence to engage at board level as well as across operational teams Full UK driving licence and willingness to travel nationwide as required What s on Offer: Competitive salary of £80,000 £85,000 Car allowance Opportunity to lead a growing national division Career progression within a forward-thinking organisation This is a fantastic opportunity for an ambitious professional looking to make a significant impact within a reputable and expanding FM business.
May 04, 2026
Full time
Operations Director Passive Fire (Nationwide) North England (Ideally Sheffield-based) with Nationwide Coverage £80,000 £85,000 + Car Allowance An established Facilities Management organisation is seeking an experienced Operations Director Passive Fire to lead and develop their nationwide passive fire division. This is a senior leadership role offering the opportunity to shape strategy, drive operational excellence, and oversee large-scale compliance-focused projects across the UK. Working in partnership with a leading agency, this position is ideally suited to a driven and commercially aware professional with a strong background in passive fire protection and team leadership. Key Responsibilities: Set and deliver the overall operational strategy for the passive fire division, aligning with wider business objectives and growth plans Lead the end-to-end delivery of passive fire projects nationwide, ensuring all works are completed on time, within budget, and to the highest quality standards Ensure full compliance with current fire safety legislation, third-party accreditation requirements, and industry best practices (e.g. FIRAS, BM TRADA) Oversee audit processes, quality assurance programmes, and site inspections to maintain consistent standards across all regions Build, lead, and develop a high-performing national team, including Contracts Managers, Supervisors, and site-based operatives Implement training and development plans to upskill teams and maintain competency in line with regulatory requirements Act as the senior point of contact for key clients, developing long-term relationships and ensuring high levels of customer satisfaction and retention Work closely with commercial teams on tender submissions, pricing strategies, and contract negotiations to secure new business Monitor financial performance across projects, managing budgets, forecasting, and ensuring profitability targets are met or exceeded Identify operational risks and implement mitigation strategies to protect the business and ensure continuity of service Drive continuous improvement initiatives, introducing efficiencies in processes, systems, and resource planning Collaborate with other business units within the FM organisation to ensure integrated service delivery across contracts Provide regular reporting to senior leadership on operational performance, KPIs, compliance metrics, and growth opportunit Requirements: Extensive experience (typically 8 10+ years) within passive fire protection, with a strong track record in senior operational or director-level roles In-depth technical knowledge of passive fire measures including fire stopping, compartmentation, fire doors, and fire protection systems Strong understanding of UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order and relevant British Standards Proven experience managing large-scale, multi-site contracts across a national footprint within the FM, construction, or specialist fire protection sectors Demonstrable leadership experience managing and developing large teams, including senior managers, with the ability to build high-performing, accountable cultures Experience working with third-party accreditation schemes such as FIRAS, BM TRADA, or equivalent, with a clear understanding of audit and compliance processes Commercially astute with experience in P&L responsibility, budget management, cost control, and driving profitability across business units Strong experience in client relationship management, particularly with Tier 1 contractors, public sector frameworks, housing associations, or blue-chip clients Proven ability to contribute to and win new business, including involvement in tendering, bid writing, and strategic growth initiatives Excellent knowledge of health & safety legislation and a commitment to maintaining the highest standards of HSEQ across all operations Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutions Excellent communication and stakeholder management skills, with the confidence to engage at board level as well as across operational teams Full UK driving licence and willingness to travel nationwide as required What s on Offer: Competitive salary of £80,000 £85,000 Car allowance Opportunity to lead a growing national division Career progression within a forward-thinking organisation This is a fantastic opportunity for an ambitious professional looking to make a significant impact within a reputable and expanding FM business.
Michael Page Finance
Head of Finance
Michael Page Finance Shrewsbury, Shropshire
We are proud to be partnering with Shropshire Fire and Rescue Service to support them with the recruitment of an experienced, forward-thinking, and strategically minded Head of Finance to lead across their Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the financial resilience, governance, and long-term sustainability of the Service. Client Details Shropshire Fire and Rescue is one of the UK's highest performing fire services, achieving consistently high marks in external audits. Shropshire Fire and Rescue Service operates from 23 sites across Shropshire with it's Headquarters based in Shrewsbury. Description As a senior leader and Deputy Section 151 Officer, you will contribute to delivering strategic priorities, Community Risk Management Plan, and wider corporate objectives, ensuring that our financial systems, controls, and reporting frameworks remain robust, transparent, and efficient. Key Responsibilities Reporting to the Director of Finance & Resources (Section 151 Officer), you will: Provide strategic financial leadership across Finance, Pensions and Procurement. Lead the development and implementation of the Medium-Term Financial Plan, in-year management, budget strategy, reserves and long-term capital programme. Oversee statutory financial reporting, including annual accounts production, audit processes and compliance with all Codes of Practice. Ensure effective financial governance, internal controls, policies, regulations and business systems. Act as principal advisor to senior Service managers and inform governance to Fire Authority Members on financial matters, supporting informed decision-making. Manage and develop a high-performing team, fostering a culture of continuous improvement and professional excellence. Line management responsibility of Pensions Officer, and Procurement Officer. Overseeing the delivery of an efficient and effective pensions service to current and potential members of the Firefighters' Pension Scheme and the LGPS, as well as employers and Pension Board members. In addition, the development and implementation of a purchasing and procurement function within the Finance team, which complies with legislation, policy and procedures and best practice. To work with the internal audit provider to develop the internal audit plan, to ensure sound financial controls across the Service and the Authority To provide revenue and capital estimates for consideration by the Chief Fire Officer and Treasurer and required governance Profile What Are We Looking For? We are seeking an influential, collaborative and professionally credible finance leader with: CCAB or CIMA qualification and significant post-qualification experience. Proven leadership of finance teams within complex organisations. Strong knowledge of financial planning, budgeting, financial accounts, and governance frameworks. Excellent stakeholder management skills and the ability to analyse, interpret and present complex financial information. Experience within local government or the public sector is desirable but not essential. A proactive, solutions-focused mindset with the ability to work at pace and support organisational change. Job Offer £72,240 per annum Benefits include: Local Government Pension Scheme , Flexible Working Hours Scheme, Paycare Health Benefits, Occupational Health Services Hybrid working, with typically 4 days onsite and some travel required to sites across Shropshire. Free on-site parking at Service Headquarters in Shrewsbury. Closing date for applications: Wednesday 13 May.
May 04, 2026
Full time
We are proud to be partnering with Shropshire Fire and Rescue Service to support them with the recruitment of an experienced, forward-thinking, and strategically minded Head of Finance to lead across their Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the financial resilience, governance, and long-term sustainability of the Service. Client Details Shropshire Fire and Rescue is one of the UK's highest performing fire services, achieving consistently high marks in external audits. Shropshire Fire and Rescue Service operates from 23 sites across Shropshire with it's Headquarters based in Shrewsbury. Description As a senior leader and Deputy Section 151 Officer, you will contribute to delivering strategic priorities, Community Risk Management Plan, and wider corporate objectives, ensuring that our financial systems, controls, and reporting frameworks remain robust, transparent, and efficient. Key Responsibilities Reporting to the Director of Finance & Resources (Section 151 Officer), you will: Provide strategic financial leadership across Finance, Pensions and Procurement. Lead the development and implementation of the Medium-Term Financial Plan, in-year management, budget strategy, reserves and long-term capital programme. Oversee statutory financial reporting, including annual accounts production, audit processes and compliance with all Codes of Practice. Ensure effective financial governance, internal controls, policies, regulations and business systems. Act as principal advisor to senior Service managers and inform governance to Fire Authority Members on financial matters, supporting informed decision-making. Manage and develop a high-performing team, fostering a culture of continuous improvement and professional excellence. Line management responsibility of Pensions Officer, and Procurement Officer. Overseeing the delivery of an efficient and effective pensions service to current and potential members of the Firefighters' Pension Scheme and the LGPS, as well as employers and Pension Board members. In addition, the development and implementation of a purchasing and procurement function within the Finance team, which complies with legislation, policy and procedures and best practice. To work with the internal audit provider to develop the internal audit plan, to ensure sound financial controls across the Service and the Authority To provide revenue and capital estimates for consideration by the Chief Fire Officer and Treasurer and required governance Profile What Are We Looking For? We are seeking an influential, collaborative and professionally credible finance leader with: CCAB or CIMA qualification and significant post-qualification experience. Proven leadership of finance teams within complex organisations. Strong knowledge of financial planning, budgeting, financial accounts, and governance frameworks. Excellent stakeholder management skills and the ability to analyse, interpret and present complex financial information. Experience within local government or the public sector is desirable but not essential. A proactive, solutions-focused mindset with the ability to work at pace and support organisational change. Job Offer £72,240 per annum Benefits include: Local Government Pension Scheme , Flexible Working Hours Scheme, Paycare Health Benefits, Occupational Health Services Hybrid working, with typically 4 days onsite and some travel required to sites across Shropshire. Free on-site parking at Service Headquarters in Shrewsbury. Closing date for applications: Wednesday 13 May.
Hartley Resourcing
Finance Director - £20m+ t/o, exit or acquisition experience
Hartley Resourcing Ringwood, Hampshire
This Finance Director vacancy is a senior role for an excellent finance person with strong commercial experience. Key points are that is a strategic role, focusing on change implementation over the next 3-5 years to help the business through the next positive phase of their development, as well as all the standard FD activities click apply for full job details
May 04, 2026
Full time
This Finance Director vacancy is a senior role for an excellent finance person with strong commercial experience. Key points are that is a strategic role, focusing on change implementation over the next 3-5 years to help the business through the next positive phase of their development, as well as all the standard FD activities click apply for full job details

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