Assistant Director of People, Inclusion & Culture Salary: c£100,000 (& generous pension and benefits) Closing Date: 9 th March 2026 Bury Council is on an ambitious journey of place-based transformation. Halfway through our ten-year "Let's Do It!" strategy, we are reshaping how we work, how we lead and how we support our communities to thrive. This is not incremental change; it is a bold, values-led programme founded on community empowerment, inclusion and a strengths-based approach. To help drive this agenda, we are seeking an exceptional Assistant Director of People and Inclusion to provide strategic leadership at the heart of our organisation. This is the Council's most senior workforce professional, offering a rare opportunity to shape the culture of a modern local authority at a pivotal moment in its journey. Reporting to the Executive Director of Strategy and Transformation, you will play a key role in the Council's senior leadership team, working collaboratively with peers to shape strategic direction and organisational culture. You will be trusted to influence at the highest levels, providing confident, independent professional advice to elected members, the Chief Executive and corporate directors on complex, high-impact workforce and inclusion matters. You will lead a broad and influential people function, encompassing HR operations, business partnering, organisational development, payroll and pensions, health and safety, as well as equality, diversity and inclusion. Your remit is both strategic and pragmatic, combining long-term workforce planning and cultural transformation with the operational credibility required to navigate complex employee relations in a large, unionised public sector environment. Through your leadership, the people function will enable delivery of the Council's most ambitious priorities, supporting improvement in critical services and ensuring Bury has the skills, behaviours and capacity required for the future. In Bury, inclusion is not a bolt-on; it is fundamental to how we lead and how we serve. You will shape, iterate and deliver our people and inclusion strategies ensuring our workforce reflects the rich diversity of Bury's communities so that every colleague feels valued, supported and able to thrive. As an inclusive employer, we are committed to tackling inequality, building opportunity and embedding fairness and respect throughout everything we do. This role will suit an experienced HR leader, who has experience of working with local government, or similarly challenging public services, and thrives in complexity bringing the calm confidence to challenge, influence and inspire. You will combine political awareness with sound judgement, strong professional credibility and a genuine commitment to developing people and empowering resilient, high-performing teams. Bury Council is proud to be a good employer. We support flexible and agile working, recognising that people perform at their best when they are trusted, and able to balance commitments. We are striving to create a positive, inclusive working environment where wellbeing is prioritised and leaders role-model the behaviours we expect across the organisation. Bury Council is working in partnership with Hays Executive to recruit to this pivotal role. For a confidential and informal discussion, please contact Simon Winspear on . To apply, please visit to submit your CV and supporting information. Applications close at 23:59 on 9 th March 2026 .
Mar 03, 2026
Full time
Assistant Director of People, Inclusion & Culture Salary: c£100,000 (& generous pension and benefits) Closing Date: 9 th March 2026 Bury Council is on an ambitious journey of place-based transformation. Halfway through our ten-year "Let's Do It!" strategy, we are reshaping how we work, how we lead and how we support our communities to thrive. This is not incremental change; it is a bold, values-led programme founded on community empowerment, inclusion and a strengths-based approach. To help drive this agenda, we are seeking an exceptional Assistant Director of People and Inclusion to provide strategic leadership at the heart of our organisation. This is the Council's most senior workforce professional, offering a rare opportunity to shape the culture of a modern local authority at a pivotal moment in its journey. Reporting to the Executive Director of Strategy and Transformation, you will play a key role in the Council's senior leadership team, working collaboratively with peers to shape strategic direction and organisational culture. You will be trusted to influence at the highest levels, providing confident, independent professional advice to elected members, the Chief Executive and corporate directors on complex, high-impact workforce and inclusion matters. You will lead a broad and influential people function, encompassing HR operations, business partnering, organisational development, payroll and pensions, health and safety, as well as equality, diversity and inclusion. Your remit is both strategic and pragmatic, combining long-term workforce planning and cultural transformation with the operational credibility required to navigate complex employee relations in a large, unionised public sector environment. Through your leadership, the people function will enable delivery of the Council's most ambitious priorities, supporting improvement in critical services and ensuring Bury has the skills, behaviours and capacity required for the future. In Bury, inclusion is not a bolt-on; it is fundamental to how we lead and how we serve. You will shape, iterate and deliver our people and inclusion strategies ensuring our workforce reflects the rich diversity of Bury's communities so that every colleague feels valued, supported and able to thrive. As an inclusive employer, we are committed to tackling inequality, building opportunity and embedding fairness and respect throughout everything we do. This role will suit an experienced HR leader, who has experience of working with local government, or similarly challenging public services, and thrives in complexity bringing the calm confidence to challenge, influence and inspire. You will combine political awareness with sound judgement, strong professional credibility and a genuine commitment to developing people and empowering resilient, high-performing teams. Bury Council is proud to be a good employer. We support flexible and agile working, recognising that people perform at their best when they are trusted, and able to balance commitments. We are striving to create a positive, inclusive working environment where wellbeing is prioritised and leaders role-model the behaviours we expect across the organisation. Bury Council is working in partnership with Hays Executive to recruit to this pivotal role. For a confidential and informal discussion, please contact Simon Winspear on . To apply, please visit to submit your CV and supporting information. Applications close at 23:59 on 9 th March 2026 .
Queen Mary University of London
Tower Hamlets, London
About the Role Supporting the Vice Principal and Deputy Vice-Principal for Medicine and Dentistry (FMD) in all aspects of the Faculty's strategic and functional development, the FDO manages a complex operational structure through a combination of direct and matrix management. They play a key role in driving cultural and organisational change. Acting as a key relationship manager, they bring together colleagues to enable exceptional service delivery to students, academic colleagues, and external stakeholders. About You The FDO is the senior professional service lead in the Faculty, a member of the University Professional Services Leadership Team and Chief Operations Officers Leadership Group. In addition to leading a substantial Faculty, the FDO coordinates, and matrix manages strategic business partners in HR and Finance, who collectively provide senior management support to the Faculty Executive. There is a key management relationship with a deputy FDO and leads the Faculty's Transnational Education activities and oversees activities through the QMUL Malta Medical Campus, including line management of the Malta Operations lead. About Faculty of Medicine & Dentistry The Faculty of Medicine and Dentistry offers international excellence in research and teaching and supports clinical service for a population of unrivalled ethnic diversity in East London and the wider Thames Gateway. At the forefront of medical research and education, with research themes in cancer, cardiovascular medicine, inflammation, trauma, and population health. Queen Mary is in the top ten universities in the UK for medicine and dentistry and seventh in the world for research citations for medicine in the QS World University Rankings by Subject 2025. In the Complete University Guide 2026, we are ranked first in London for dentistry and second in London for medicine. Working with six NHS Trust partners in East London, the Faculty is central to delivering impact on health-related challenges for local and global populations; it has a strong commitment to public engagement through its pioneering science education centre in Whitechapel, The Centre of the Cell. The Faculty is firmly embedded in our East End and global communities, and through education and research, we are committed to improving the health outcomes, wellbeing, and prosperity of those we serve through a strategy focused on Better Health for All. About Queen Mary Ranked joint 7th in the UK for the quality of its research in the 2021 Research Excellence Framework, Queen Mary University of London, is one of the UK's leading research-intensive higher education institutions, delivering world class education and knowledge transfer across a wide range of subjects in the Humanities and Social Sciences, Medicine & Dentistry and Science & Engineering. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities. Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Mar 03, 2026
Full time
About the Role Supporting the Vice Principal and Deputy Vice-Principal for Medicine and Dentistry (FMD) in all aspects of the Faculty's strategic and functional development, the FDO manages a complex operational structure through a combination of direct and matrix management. They play a key role in driving cultural and organisational change. Acting as a key relationship manager, they bring together colleagues to enable exceptional service delivery to students, academic colleagues, and external stakeholders. About You The FDO is the senior professional service lead in the Faculty, a member of the University Professional Services Leadership Team and Chief Operations Officers Leadership Group. In addition to leading a substantial Faculty, the FDO coordinates, and matrix manages strategic business partners in HR and Finance, who collectively provide senior management support to the Faculty Executive. There is a key management relationship with a deputy FDO and leads the Faculty's Transnational Education activities and oversees activities through the QMUL Malta Medical Campus, including line management of the Malta Operations lead. About Faculty of Medicine & Dentistry The Faculty of Medicine and Dentistry offers international excellence in research and teaching and supports clinical service for a population of unrivalled ethnic diversity in East London and the wider Thames Gateway. At the forefront of medical research and education, with research themes in cancer, cardiovascular medicine, inflammation, trauma, and population health. Queen Mary is in the top ten universities in the UK for medicine and dentistry and seventh in the world for research citations for medicine in the QS World University Rankings by Subject 2025. In the Complete University Guide 2026, we are ranked first in London for dentistry and second in London for medicine. Working with six NHS Trust partners in East London, the Faculty is central to delivering impact on health-related challenges for local and global populations; it has a strong commitment to public engagement through its pioneering science education centre in Whitechapel, The Centre of the Cell. The Faculty is firmly embedded in our East End and global communities, and through education and research, we are committed to improving the health outcomes, wellbeing, and prosperity of those we serve through a strategy focused on Better Health for All. About Queen Mary Ranked joint 7th in the UK for the quality of its research in the 2021 Research Excellence Framework, Queen Mary University of London, is one of the UK's leading research-intensive higher education institutions, delivering world class education and knowledge transfer across a wide range of subjects in the Humanities and Social Sciences, Medicine & Dentistry and Science & Engineering. Benefits We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities. Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Client Services Manager - Accountancy Practice £50000 to £60000 depending on experience Hello Recruitment is delighted to be recruiting a Client Services Manager for a vibrant Accountancy Practice based in Ampthill , Bedfordshire. The role involves managing a varied portfolio of audit (where applicable) and non-audit clients, overseeing the delivery of high-quality statutory accounts and audit assignments (where applicable), and leading, developing, and mentoring junior team members. This is a key role within the firm, offering exposure to a broad client base and clear opportunities for progression. Portfolio expectations: Up to £750k Key Responsibilities include Client Management Manage a diverse portfolio of audit (where applicable) and accounts clients, acting as the main point of contact, taking responsibility for; Team/Resource planning Management of WIP and billing (in accordance with our internal KPIs) Efficient use of IT resources available. Client onboarding, engagement, and disengagement in conjunction with the admin team. Build and maintain strong client relationships, providing a high level of service and technical support Identify opportunities for additional services and assist partners with business development Accounts Review statutory accounts prepared under UK GAAP (FRS 102 and FRS 105) and, where applicable, IFRS Resolve technical accounting issues, escalating complex matters where appropriate Ensure accounts are completed efficiently, within budget, and to a high technical standard Ensure that files are complete and delivered to the Directors in a timely manner to enable Director review prior to client meetings Ensure compliance with relevant accounting standards, ethical requirements, and internal firm procedures Contribute to accounts quality initiatives Keep up to date with changes in accounting and regulatory standards Audit (Where applicable) Plan, manage, and review statutory audit assignments from planning through to completion Resolve technical auditing issues, escalating complex matters where appropriate Ensure that files are complete and delivered to the Directors in a timely manner to enable Director review prior to fieldwork commencing (planning) and client meetings (completion) Ensure compliance with UK auditing standards, ethical requirements, and internal firm procedures Contribute to audit quality initiatives and support internal and external monitoring visits Keep up to date with changes in accounting, auditing, and regulatory standards Tax Corporation Tax Ensure that corporate tax compliance matters are met Consider tax planning opportunities Ensuring that clients are given good, pro-active advice as to limiting their tax liabilities within the boundaries of the legislative framework. Personal Tax Ensure personal tax compliance requirements are met and be responsible for the whole process. Consider tax planning opportunities and identify changes in client circumstances that need attention Ensuring that clients are given good, pro-active advice as to limiting their tax liabilities within the boundaries of the legislative framework. P11D Ensure compliance requirements are met. Other Tax Deal with other tax issues as they arise including (but not exclusively) ATED, CGT, IHT, HMRC tax enquiries. Company Secretarial Ensure the data held on Companies House is correct, current & kept up to date. Where data is out of date or changes are required, to be responsible for ensuring those changes are made and submitted to Companies House either in line with the client requirements or statutory guidelines. Ad Hoc Tasks Attend & actively participate in management meetings and workflow meetings Assist the director or client with ad hoc projects as requested. Team Leadership Lead, supervise, and mentor staff, including seniors and trainees taking an active role in recruitment for you team and responsibility for probationary reviews, appraisals, and formal and on the job training Review work prepared by junior staff and provide clear, constructive feedback Assist with workflow planning and resourcing across assignments Person Specification Essential ACA or ACCA qualified (or equivalent) Significant experience within a UK accountancy practice, including audit if applicable Strong technical knowledge of UK GAAP and UK auditing standards (if applicable) Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills Desirable Experience working with owner-managed businesses and SMEs Exposure to group audits and consolidations Experience of staff development and performance management Familiarity with accounting and audit software such as MWP, CaseWare, CCH, IRIS, or similar What We Offer Competitive salary of up to £60000 and benefits package Hybrid and flexible working options Clear career progression and development opportunities Supportive and collaborative working environment Ongoing technical and professional training
Mar 03, 2026
Full time
Client Services Manager - Accountancy Practice £50000 to £60000 depending on experience Hello Recruitment is delighted to be recruiting a Client Services Manager for a vibrant Accountancy Practice based in Ampthill , Bedfordshire. The role involves managing a varied portfolio of audit (where applicable) and non-audit clients, overseeing the delivery of high-quality statutory accounts and audit assignments (where applicable), and leading, developing, and mentoring junior team members. This is a key role within the firm, offering exposure to a broad client base and clear opportunities for progression. Portfolio expectations: Up to £750k Key Responsibilities include Client Management Manage a diverse portfolio of audit (where applicable) and accounts clients, acting as the main point of contact, taking responsibility for; Team/Resource planning Management of WIP and billing (in accordance with our internal KPIs) Efficient use of IT resources available. Client onboarding, engagement, and disengagement in conjunction with the admin team. Build and maintain strong client relationships, providing a high level of service and technical support Identify opportunities for additional services and assist partners with business development Accounts Review statutory accounts prepared under UK GAAP (FRS 102 and FRS 105) and, where applicable, IFRS Resolve technical accounting issues, escalating complex matters where appropriate Ensure accounts are completed efficiently, within budget, and to a high technical standard Ensure that files are complete and delivered to the Directors in a timely manner to enable Director review prior to client meetings Ensure compliance with relevant accounting standards, ethical requirements, and internal firm procedures Contribute to accounts quality initiatives Keep up to date with changes in accounting and regulatory standards Audit (Where applicable) Plan, manage, and review statutory audit assignments from planning through to completion Resolve technical auditing issues, escalating complex matters where appropriate Ensure that files are complete and delivered to the Directors in a timely manner to enable Director review prior to fieldwork commencing (planning) and client meetings (completion) Ensure compliance with UK auditing standards, ethical requirements, and internal firm procedures Contribute to audit quality initiatives and support internal and external monitoring visits Keep up to date with changes in accounting, auditing, and regulatory standards Tax Corporation Tax Ensure that corporate tax compliance matters are met Consider tax planning opportunities Ensuring that clients are given good, pro-active advice as to limiting their tax liabilities within the boundaries of the legislative framework. Personal Tax Ensure personal tax compliance requirements are met and be responsible for the whole process. Consider tax planning opportunities and identify changes in client circumstances that need attention Ensuring that clients are given good, pro-active advice as to limiting their tax liabilities within the boundaries of the legislative framework. P11D Ensure compliance requirements are met. Other Tax Deal with other tax issues as they arise including (but not exclusively) ATED, CGT, IHT, HMRC tax enquiries. Company Secretarial Ensure the data held on Companies House is correct, current & kept up to date. Where data is out of date or changes are required, to be responsible for ensuring those changes are made and submitted to Companies House either in line with the client requirements or statutory guidelines. Ad Hoc Tasks Attend & actively participate in management meetings and workflow meetings Assist the director or client with ad hoc projects as requested. Team Leadership Lead, supervise, and mentor staff, including seniors and trainees taking an active role in recruitment for you team and responsibility for probationary reviews, appraisals, and formal and on the job training Review work prepared by junior staff and provide clear, constructive feedback Assist with workflow planning and resourcing across assignments Person Specification Essential ACA or ACCA qualified (or equivalent) Significant experience within a UK accountancy practice, including audit if applicable Strong technical knowledge of UK GAAP and UK auditing standards (if applicable) Experience managing and reviewing relevant assignments Proven ability to manage multiple clients and deadlines Strong communication and interpersonal skills Desirable Experience working with owner-managed businesses and SMEs Exposure to group audits and consolidations Experience of staff development and performance management Familiarity with accounting and audit software such as MWP, CaseWare, CCH, IRIS, or similar What We Offer Competitive salary of up to £60000 and benefits package Hybrid and flexible working options Clear career progression and development opportunities Supportive and collaborative working environment Ongoing technical and professional training
Bennett and Game have the pleasure of exclusively representing a long-established, multi-disciplinary property consultancy with over 100 years of heritage and a strong reputation for delivering high-quality professional advice across Sussex and the South East. The firm employs over 30 experienced professionals and provides a comprehensive range of property services, including residential and commercial property management, commercial agency (sales, lettings and acquisitions), valuations and lease advisory (RICS Red Book valuations, rent reviews, lease renewals, lease extensions, enfranchisement, expert witness and arbitration), as well as a full suite of building surveying services covering maintenance, defect analysis, dilapidations, party wall matters and contract administration. This is an exciting opportunity for an experienced Chartered Building Surveyor to take on a senior leadership position and establish a Building Surveying division within a respected consultancy. The successful candidate will be responsible for growing and shaping the team, developing new business, and maintaining a strong hands-on presence in project delivery. This position offers genuine long-term progression, with a clear pathway to Director or Partner level for a commercially minded and ambitious professional. Head of Building Surveying Salary & Benefits: Salary £60k - £75k (DOE) Discretionary bonus 25 days annual leave Hybrid working Pension Benefits and package to be discussed at interview in more detail Head of Building Surveying Job Overview: Lead, develop and grow the Building Surveying function within the consultancy Deliver a range of professional and project-related Building Surveying services Manage and mentor junior staff at varying stages of their careers Support APC progression and technical development of the team Prepare and manage fee proposals, budgets and client relationships Develop new business opportunities and maintain key client accounts Contribute to the consultancy's wider business strategy and profitability Head of Building Surveying Job Requirements: MRICS qualified with extensive Building Surveying experience Proven track record delivering professional services including dilapidations, defect diagnosis, acquisition surveys and contract administration Demonstrable experience managing projects within commercial property Strong business development capability with a client-focused approach Previous leadership or mentoring experience desirable Full UK driving licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 03, 2026
Full time
Bennett and Game have the pleasure of exclusively representing a long-established, multi-disciplinary property consultancy with over 100 years of heritage and a strong reputation for delivering high-quality professional advice across Sussex and the South East. The firm employs over 30 experienced professionals and provides a comprehensive range of property services, including residential and commercial property management, commercial agency (sales, lettings and acquisitions), valuations and lease advisory (RICS Red Book valuations, rent reviews, lease renewals, lease extensions, enfranchisement, expert witness and arbitration), as well as a full suite of building surveying services covering maintenance, defect analysis, dilapidations, party wall matters and contract administration. This is an exciting opportunity for an experienced Chartered Building Surveyor to take on a senior leadership position and establish a Building Surveying division within a respected consultancy. The successful candidate will be responsible for growing and shaping the team, developing new business, and maintaining a strong hands-on presence in project delivery. This position offers genuine long-term progression, with a clear pathway to Director or Partner level for a commercially minded and ambitious professional. Head of Building Surveying Salary & Benefits: Salary £60k - £75k (DOE) Discretionary bonus 25 days annual leave Hybrid working Pension Benefits and package to be discussed at interview in more detail Head of Building Surveying Job Overview: Lead, develop and grow the Building Surveying function within the consultancy Deliver a range of professional and project-related Building Surveying services Manage and mentor junior staff at varying stages of their careers Support APC progression and technical development of the team Prepare and manage fee proposals, budgets and client relationships Develop new business opportunities and maintain key client accounts Contribute to the consultancy's wider business strategy and profitability Head of Building Surveying Job Requirements: MRICS qualified with extensive Building Surveying experience Proven track record delivering professional services including dilapidations, defect diagnosis, acquisition surveys and contract administration Demonstrable experience managing projects within commercial property Strong business development capability with a client-focused approach Previous leadership or mentoring experience desirable Full UK driving licence Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we will beat cancer. HR Business Partner Salary: £60,000 - £65,000 per annum pro rata Department: Chief Operating Office Contract: Permanent Hours: Full-time: 35 per week (happy to discuss flexible working) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 15th March. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you. We're looking for an experienced HR Business Partner to act as a key interface with our senior leaders, Heads, Directors and Executive Directors. In this varied role, you'll work closely with specialist HR colleagues, building strong relationships with stakeholders to deeply understand their strategy and priorities and, in turn, ensure a seamless HR service. In a supportive working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are and be part of a fantastic HRBP team. What will I be doing? Develop meaningful relationships and partner with senior stakeholders within a defined business area, primarily at Executive Director, Director and Head level. Participate in directorate or department leadership teams (LT) bringing data driven insights to people/ business issues and hold the LT accountable for the effective delivery of the people agenda. Develop and maintain an in-depth knowledge of the relevant business areas, keeping up to date with directorate strategies and priorities in order to identify targeted, effective and sustainable HR solutions. Lead the development and delivery of annual people plans for defined business areas, working collaboratively with leaders and CoEs to ensure accountabilities for delivery are clear and the plan is reviewed regularly and kept on track. Establish sustainable and influential working relationships with key stakeholders including the HR Leadership Team, business leaders and peers within HR. Bring the right balance of challenge and support to ensure progress on key issues. Acts as a coach to stakeholders and raise awareness of expected leadership behaviours, holding tension around the delivery of these. Lead and deliver organisation design and change activity at directorate, department and team level, drawing on the knowledge of SMEs across HR where needed. Ensure structural, behavioural and cultural change is successfully implemented. Work closely with Reward colleagues to ensure appropriate pay positioning and ensure appropriate benchmarking data is available; determine salary positioning for senior hires with their input. What skills are you looking for? Experienced business partner with the ability to build strong stakeholder relationships, influence at all levels of the organisation and build the case for effective HR interventions Experienced HR generalist with a track record of successful delivery and working with specialist HR functions to deliver a seamless service Demonstrates strategic/analytical thinking & the ability to translate this into insightful, value add and practical solutions/actions Experience of generating, interpreting and presenting HR analytics to drive insights and tangible action Able to use judgement and work with ambiguity distilling key priorities/focus areas Demonstrates confidence, tenacity and the ability to take considered risks Experience of managing business change projects through the application of strong project management skills Strong knowledge and application of org design, employment law, HR policies, principles and procedures What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Mar 03, 2026
Full time
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we will beat cancer. HR Business Partner Salary: £60,000 - £65,000 per annum pro rata Department: Chief Operating Office Contract: Permanent Hours: Full-time: 35 per week (happy to discuss flexible working) Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 15th March. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you. We're looking for an experienced HR Business Partner to act as a key interface with our senior leaders, Heads, Directors and Executive Directors. In this varied role, you'll work closely with specialist HR colleagues, building strong relationships with stakeholders to deeply understand their strategy and priorities and, in turn, ensure a seamless HR service. In a supportive working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are and be part of a fantastic HRBP team. What will I be doing? Develop meaningful relationships and partner with senior stakeholders within a defined business area, primarily at Executive Director, Director and Head level. Participate in directorate or department leadership teams (LT) bringing data driven insights to people/ business issues and hold the LT accountable for the effective delivery of the people agenda. Develop and maintain an in-depth knowledge of the relevant business areas, keeping up to date with directorate strategies and priorities in order to identify targeted, effective and sustainable HR solutions. Lead the development and delivery of annual people plans for defined business areas, working collaboratively with leaders and CoEs to ensure accountabilities for delivery are clear and the plan is reviewed regularly and kept on track. Establish sustainable and influential working relationships with key stakeholders including the HR Leadership Team, business leaders and peers within HR. Bring the right balance of challenge and support to ensure progress on key issues. Acts as a coach to stakeholders and raise awareness of expected leadership behaviours, holding tension around the delivery of these. Lead and deliver organisation design and change activity at directorate, department and team level, drawing on the knowledge of SMEs across HR where needed. Ensure structural, behavioural and cultural change is successfully implemented. Work closely with Reward colleagues to ensure appropriate pay positioning and ensure appropriate benchmarking data is available; determine salary positioning for senior hires with their input. What skills are you looking for? Experienced business partner with the ability to build strong stakeholder relationships, influence at all levels of the organisation and build the case for effective HR interventions Experienced HR generalist with a track record of successful delivery and working with specialist HR functions to deliver a seamless service Demonstrates strategic/analytical thinking & the ability to translate this into insightful, value add and practical solutions/actions Experience of generating, interpreting and presenting HR analytics to drive insights and tangible action Able to use judgement and work with ambiguity distilling key priorities/focus areas Demonstrates confidence, tenacity and the ability to take considered risks Experience of managing business change projects through the application of strong project management skills Strong knowledge and application of org design, employment law, HR policies, principles and procedures What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Senior Manager level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG. The heart of this role is to define the architectures(s) to support leading edge use of GenAI in our consulting, to deliver world class insights and impact to our clients, and new ways of working within our internal support teams. You will be an expert in GenAI and AI with experience of consulting and knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Finding great answers to complex and ambiguous questions and connecting and collaborating across teams to develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast changing tech landscape and business priorities. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high quality Enterprise Architecture arguments and supporting materials. You are adept at aligning these at different levels in the organization. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to stakeholders. Influencing and collaborating with others, especially solution architects and technical leaders across the organization. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimizing your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. What You'll Bring 5+ years of experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real world experience of the latest GenAI technologies. Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at senior levels. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organization Expert knowledge of consulting, you are likely to have been a consultant in your past. Who You'll Work With You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.
Mar 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Senior Manager level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG. The heart of this role is to define the architectures(s) to support leading edge use of GenAI in our consulting, to deliver world class insights and impact to our clients, and new ways of working within our internal support teams. You will be an expert in GenAI and AI with experience of consulting and knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Finding great answers to complex and ambiguous questions and connecting and collaborating across teams to develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast changing tech landscape and business priorities. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high quality Enterprise Architecture arguments and supporting materials. You are adept at aligning these at different levels in the organization. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to stakeholders. Influencing and collaborating with others, especially solution architects and technical leaders across the organization. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimizing your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. What You'll Bring 5+ years of experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real world experience of the latest GenAI technologies. Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at senior levels. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organization Expert knowledge of consulting, you are likely to have been a consultant in your past. Who You'll Work With You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.
Job Scope The Royal Society is a self-governing Fellowship of distinguished scientists drawn from all areas of science, technology, engineering, mathematics and medicine. The Society's fundamental purpose is to recognise, promote and support excellence in science and to encourage the development and use of science for the benefit of humanity. The Society has played a part in some of the most fundamental, significant and life-changing discoveries in scientific history and Royal Society scientists continue to make outstanding contributions to science across the wide breadth of research areas. The Head of HR is a newly created role to join an established HR function of 8 staff within the Society and will report into the HR Director. As the organisation has grown significantly, the Head of HR will now help to drive forward a high performing culture and support the Society's plans to remain an inclusive and exciting workplace. The Head of HR will be responsible for the effective delivery of operational activities, oversee the provision of business partnering and expert advisory services and a full generalist HR brief. Supporting the HR Director, the post holder will be responsible for the provision of strategic, innovative and flexible HR solutions. They will oversee a variety of HR projects and promote and implement EDI initiatives to ensure that the Society is and continues to strive to be, an inclusive workplace, in all domains. They will model and develop strong leadership and management practices within the HR function and across the Society and help manage the delivery of HR operations. They will ensure relevant and appropriate expert advice on complex legal matters, understanding current employment trends and support the Society in being ready for future legislative changes. The post holder will have oversight of the recruitment cycle and may have ownership for senior roles on an ad hoc with support from the HR Director. They will ensure the recruitment cycle and search processes offer value for money as well as ensuring the Society retains high quality staff. Within the operational HR team, the postholder will support the payroll and benefits function, and review suppliers and relationships where necessary. They will work closely with the HR Payroll and Data Manager and the HRD on budget management and planning activities. The post holder will also lead the team to deliver a cycle of work to support corporate activities such as the Performance Lifecycle, Engagement and Wellbeing initiatives. Please note that we are unable to offer sponsorship for this role. Reports to : HR Director Line manages : 2x Senior HR Business Partners Pay band : Band G Salary : £75,000 - £85,000 per annum Contract type : Permanent Hours: 35 hours per week Location: Carlton House Terrace, London, SW1Y 5AG plus the option for some hybrid remote working Closing date for applications: Friday, 20 March 2026, 23:59 hours Interviews will be held: First round: 26 March 2026 and Second round: 31 March 2026
Mar 03, 2026
Full time
Job Scope The Royal Society is a self-governing Fellowship of distinguished scientists drawn from all areas of science, technology, engineering, mathematics and medicine. The Society's fundamental purpose is to recognise, promote and support excellence in science and to encourage the development and use of science for the benefit of humanity. The Society has played a part in some of the most fundamental, significant and life-changing discoveries in scientific history and Royal Society scientists continue to make outstanding contributions to science across the wide breadth of research areas. The Head of HR is a newly created role to join an established HR function of 8 staff within the Society and will report into the HR Director. As the organisation has grown significantly, the Head of HR will now help to drive forward a high performing culture and support the Society's plans to remain an inclusive and exciting workplace. The Head of HR will be responsible for the effective delivery of operational activities, oversee the provision of business partnering and expert advisory services and a full generalist HR brief. Supporting the HR Director, the post holder will be responsible for the provision of strategic, innovative and flexible HR solutions. They will oversee a variety of HR projects and promote and implement EDI initiatives to ensure that the Society is and continues to strive to be, an inclusive workplace, in all domains. They will model and develop strong leadership and management practices within the HR function and across the Society and help manage the delivery of HR operations. They will ensure relevant and appropriate expert advice on complex legal matters, understanding current employment trends and support the Society in being ready for future legislative changes. The post holder will have oversight of the recruitment cycle and may have ownership for senior roles on an ad hoc with support from the HR Director. They will ensure the recruitment cycle and search processes offer value for money as well as ensuring the Society retains high quality staff. Within the operational HR team, the postholder will support the payroll and benefits function, and review suppliers and relationships where necessary. They will work closely with the HR Payroll and Data Manager and the HRD on budget management and planning activities. The post holder will also lead the team to deliver a cycle of work to support corporate activities such as the Performance Lifecycle, Engagement and Wellbeing initiatives. Please note that we are unable to offer sponsorship for this role. Reports to : HR Director Line manages : 2x Senior HR Business Partners Pay band : Band G Salary : £75,000 - £85,000 per annum Contract type : Permanent Hours: 35 hours per week Location: Carlton House Terrace, London, SW1Y 5AG plus the option for some hybrid remote working Closing date for applications: Friday, 20 March 2026, 23:59 hours Interviews will be held: First round: 26 March 2026 and Second round: 31 March 2026
About CoppaFeel! CoppaFeel! are the UK's only youth focused breast cancer awareness charity, and we're on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn't continue to happen. The Role CoppaFeel! is seeking an inspiring and strategic Fundraising Director to lead our fundraising activity and help to drive the next phase of our growth. As a key member of the senior leadership team, you'll be responsible for shaping and delivering our fundraising strategy, ensuring a strong, diverse and sustainable income portfolio that enables us to reach more people and move closer to a world where all breast cancers are diagnosed early. Leading and supporting a newly formed but high performing team, you'll oversee new business development, high value corporate partnerships and outstanding stewardship of our supporters. Working closely with the CEO and colleagues across the organisation you'll set ambitious targets, identify opportunities for growth and champion long term, values aligned partnerships. CoppaFeel! has experienced a period of exceptional financial growth, increasing income from £1.6m to £7m in 5 years, driven in large part by the success of our partnership with Asda. This has placed the organisation in a strong and exciting position with the opportunity to build for the long term, diversify our income, and significantly increase our impact. The Fundraising Director will provide bold, strategic leadership to shape the next phase of CoppaFeel!'s growth, evolving our fundraising model, reducing reliance on any single income stream and ensuring long term sustainability. This role is about setting vision, unlocking opportunity and embedding fundraising as a strategic, organisation wide function. While oversight of day to day fundraising performance remains important, this role is fundamentally future focused building resilience and driving innovation. This is a hybrid role requiring 2 days per week in our offices based in London Bridge. This role sits within our Senior Management Team and reports into the CEO. Please find our full job pack here. Duties and responsibilities Strategy & Leadership Work as part of the CoppaFeel! SMT shaping the organisational strategy, culture and cross departmental ways of working Set and lead an ambitious, multi year fundraising vision aligned to CoppaFeel!'s organisational strategy and impact goals Develop and support the Fundraising Team in the delivery of the fundraising strategy to ensure long term sustainability and maximum impact Provide strong, clear and consistent leadership through a period of growth, transformation and increasing complexity Champion innovation, testing and learning across all fundraising streams to unlock new opportunities and audiences Work collaboratively across all departments to ensure that fundraising is integrated across the organisation and aligned with our organisational delivery Governance Work closely with the SMT to develop strategic recommendations for the Board of Trustees and support effective governance Development of the 3 year budget, including regular reforecasting and longer term projections to inform investment and growth decisions Analyse and monitor the ROI of across all income streams, using insight to drive decision making! Take on fundraising related governance responsibilities, including attendance at Finance Committee meetings and contributing to the annual report. Provide confident, strategic leadership on financial risk, opportunity and sustainability Fundraising Drive the delivery of CoppaFeel!'s growth strategy, including achieving fundraising targets across multiple fundraising streams Develop new strategies and adapt existing ones in response to external trends, audience insight and organisational priorities Support the Asda partnership at a strategic level, ensuring income is stewarded effectively and impact is clearly reported Oversee and empower the Department Heads in the implementation and optimitisation of the fundraising strategy Lead the diversification of income, reducing reliance on any single partner or activity and building a resilient, balanced fundraising portfolio Identify and develop fundraising opportunities that are accessible, inclusive and engaging for 18-24-year-olds and priority audiences Sector representation Act as a visible ambassador for CoppaFeel! within the fundraising sector Build CoppaFeel!'s fundraising credibility through conference speaking, thought leadership, award entries and sector engagement General duties of a CoppaFeel! employee To work cooperatively, respectfully and effectively with colleagues to ensure CoppaFeel! achieves its annual strategy Update database with relevant contacts To assist in identifying and highlighting key external trends which are relevant to the Charity's operation and provide relevant advice To participate, as appropriate, in staff forums and meetings To adhere to CoppaFeel!'s Policies and Procedures To be flexible with working hours and be willing to work weekend hours where appropriate (i.e. fundraising events) where time off in lieu will be rewarded To carry out other tasks as required by the CEO occasionally Skills and attributes Essential Strong negotiation and influencing skills, with the ability to represent CoppaFeel! credibly at the highest levels Experience operating successfully at a strategic leadership level within a medium sized or large organisation A proven, creative and commercial approach to income generation, underpinned by strong market insight Strong financial acumen, with confidence in budget management, forecasting and ROI analysis Experience reshaping or diversifying a fundraising portfolio Experience working closely with and presenting to a Board of Trustees and senior stakeholders Ability to inspire, lead and develop high performing teams Excellent written and verbal communication skills, with sound judgement around risk and reputation Thrives in a fast paced, ambitious and evolving environment Desirable Comfortable leading through change, complexity and growth Experience working in a rapidly scaling organisation Application information Applications will close on Sunday 8th March 2026 with the aim to commence first interviews on W/C 9th March 2026. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday. Employee Assistance Programme; advice and support offered by an external body. Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox. Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Working from home up to 3 days per week Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies Training; we have a budget each year for employees training and development plans. Treats cupboard; full of biscuits, fruit, chips, fancy tea, coffee, and snacks. Expenses; travel for events and food during events will be reimbursed. Notice period: 3 months All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. . click apply for full job details
Mar 03, 2026
Full time
About CoppaFeel! CoppaFeel! are the UK's only youth focused breast cancer awareness charity, and we're on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn't continue to happen. The Role CoppaFeel! is seeking an inspiring and strategic Fundraising Director to lead our fundraising activity and help to drive the next phase of our growth. As a key member of the senior leadership team, you'll be responsible for shaping and delivering our fundraising strategy, ensuring a strong, diverse and sustainable income portfolio that enables us to reach more people and move closer to a world where all breast cancers are diagnosed early. Leading and supporting a newly formed but high performing team, you'll oversee new business development, high value corporate partnerships and outstanding stewardship of our supporters. Working closely with the CEO and colleagues across the organisation you'll set ambitious targets, identify opportunities for growth and champion long term, values aligned partnerships. CoppaFeel! has experienced a period of exceptional financial growth, increasing income from £1.6m to £7m in 5 years, driven in large part by the success of our partnership with Asda. This has placed the organisation in a strong and exciting position with the opportunity to build for the long term, diversify our income, and significantly increase our impact. The Fundraising Director will provide bold, strategic leadership to shape the next phase of CoppaFeel!'s growth, evolving our fundraising model, reducing reliance on any single income stream and ensuring long term sustainability. This role is about setting vision, unlocking opportunity and embedding fundraising as a strategic, organisation wide function. While oversight of day to day fundraising performance remains important, this role is fundamentally future focused building resilience and driving innovation. This is a hybrid role requiring 2 days per week in our offices based in London Bridge. This role sits within our Senior Management Team and reports into the CEO. Please find our full job pack here. Duties and responsibilities Strategy & Leadership Work as part of the CoppaFeel! SMT shaping the organisational strategy, culture and cross departmental ways of working Set and lead an ambitious, multi year fundraising vision aligned to CoppaFeel!'s organisational strategy and impact goals Develop and support the Fundraising Team in the delivery of the fundraising strategy to ensure long term sustainability and maximum impact Provide strong, clear and consistent leadership through a period of growth, transformation and increasing complexity Champion innovation, testing and learning across all fundraising streams to unlock new opportunities and audiences Work collaboratively across all departments to ensure that fundraising is integrated across the organisation and aligned with our organisational delivery Governance Work closely with the SMT to develop strategic recommendations for the Board of Trustees and support effective governance Development of the 3 year budget, including regular reforecasting and longer term projections to inform investment and growth decisions Analyse and monitor the ROI of across all income streams, using insight to drive decision making! Take on fundraising related governance responsibilities, including attendance at Finance Committee meetings and contributing to the annual report. Provide confident, strategic leadership on financial risk, opportunity and sustainability Fundraising Drive the delivery of CoppaFeel!'s growth strategy, including achieving fundraising targets across multiple fundraising streams Develop new strategies and adapt existing ones in response to external trends, audience insight and organisational priorities Support the Asda partnership at a strategic level, ensuring income is stewarded effectively and impact is clearly reported Oversee and empower the Department Heads in the implementation and optimitisation of the fundraising strategy Lead the diversification of income, reducing reliance on any single partner or activity and building a resilient, balanced fundraising portfolio Identify and develop fundraising opportunities that are accessible, inclusive and engaging for 18-24-year-olds and priority audiences Sector representation Act as a visible ambassador for CoppaFeel! within the fundraising sector Build CoppaFeel!'s fundraising credibility through conference speaking, thought leadership, award entries and sector engagement General duties of a CoppaFeel! employee To work cooperatively, respectfully and effectively with colleagues to ensure CoppaFeel! achieves its annual strategy Update database with relevant contacts To assist in identifying and highlighting key external trends which are relevant to the Charity's operation and provide relevant advice To participate, as appropriate, in staff forums and meetings To adhere to CoppaFeel!'s Policies and Procedures To be flexible with working hours and be willing to work weekend hours where appropriate (i.e. fundraising events) where time off in lieu will be rewarded To carry out other tasks as required by the CEO occasionally Skills and attributes Essential Strong negotiation and influencing skills, with the ability to represent CoppaFeel! credibly at the highest levels Experience operating successfully at a strategic leadership level within a medium sized or large organisation A proven, creative and commercial approach to income generation, underpinned by strong market insight Strong financial acumen, with confidence in budget management, forecasting and ROI analysis Experience reshaping or diversifying a fundraising portfolio Experience working closely with and presenting to a Board of Trustees and senior stakeholders Ability to inspire, lead and develop high performing teams Excellent written and verbal communication skills, with sound judgement around risk and reputation Thrives in a fast paced, ambitious and evolving environment Desirable Comfortable leading through change, complexity and growth Experience working in a rapidly scaling organisation Application information Applications will close on Sunday 8th March 2026 with the aim to commence first interviews on W/C 9th March 2026. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday. Employee Assistance Programme; advice and support offered by an external body. Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox. Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Working from home up to 3 days per week Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies Training; we have a budget each year for employees training and development plans. Treats cupboard; full of biscuits, fruit, chips, fancy tea, coffee, and snacks. Expenses; travel for events and food during events will be reimbursed. Notice period: 3 months All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. . click apply for full job details
Finance Manager at Reading Students Union Location: University of Reading, Whiteknights Campus, Reading, Berkshire Salary: £ 36,596 - £45,653 depending on experience Contract: Permanent - Full time, 35 hours a week which can be condensed into 4 days A role where you can innovate and make a real impact! About Reading Students Union We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone; we inspire and empower students to change the world. Check out our exciting new strategy. The Role: Finance Manager As Finance Manager, you will be at the heart of Reading Students Union s Finance team, providing senior operational leadership and expert financial support to ensure the Union operates efficiently, transparently, and in line with its charitable purpose, values, and legal obligations. You will be the trusted expert on the Union s finances. You will be overseeing management accounts, statutory accounts, payroll, and financial systems and will be a key business partner to senior leaders, budget holders, and elected student officers. Working closely with the Director of Finance, you will help build a strong culture of effective financial management across both charitable and commercial activities, ensuring financial decisions always reflect our mission, vision, values, and ethics. You will be the line-manager of the Finance team, drive continuous improvement, support strategic delivery, and confidently deputise for the Director of Finance when required. What you ll do: Financial Reporting & Data-Driven Insight Ensure the accuracy and timeliness of all key financial reports to support informed decision-making. Prepare monthly management accounts and annual final accounts. Design, maintain, and analyse KPI reports to monitor financial health and operational efficiency. Respond promptly and accurately to requests for financial data and insights, including Board reports. Financial Planning & Business Partnering Collaborate with the Director of Finance to develop and implement long-term financial planning aligned with strategic objectives. Act as a trusted partner for commercial strategy, providing insights on income generation and subsidiary operations. Support annual budgeting and reforecasting processes, ensuring robust financial oversight. Operational Finance Management Oversee day-to-day financial operations, including invoice processing, payment runs, journal preparation, and reconciliations. Manage cash flow and reserves to ensure financial stability. Maintain aged debtor and creditor records and reconcile balance sheet accounts (prepayments, accruals, PAYE, NIC, payroll control). Systems, Controls & Compliance Control the operation of the SU s accounting system and ensure completion of month-end and year-end procedures. Oversee payroll processing, ensuring accuracy and timeliness. Develop and maintain accessible financial procedures aligned with best practice and audit recommendations. Ensure compliance with financial legislation, governance frameworks, and statutory reporting requirements (VAT returns, Charity Commission, Companies House, HMRC). Risk, Governance & Assurance Maintain an accurate and live risk register in collaboration with the Director of Finance. Implement robust internal financial controls across the organisation. Support the Finance & Risk Committee and ensure adequate insurance coverage and asset management. Work confidently within governance frameworks, providing assurance to senior leaders and Trustees. Leadership & Collaboration Line-manage the Finance team, fostering a culture of accountability and high performance. Provide training and guidance on financial processes and best practices. Build strong relationships with internal stakeholders and external partners, including auditors and insurers. About You Essential AAT qualified or part qualified accountant (or willing to work towards). Significant experience as a Finance Manager or in a senior finance role. Advanced Excel skills (creating data, analysing data, manipulating data) Strong numerical, analytical, and problem solving skills. Organised, adaptable, and able to manage competing priorities in a busy and fast-paced environment. Excellent communicator, confident in explaining financial information to non finance colleagues. Confident people manager with the ability to coach, mentor, and develop others. Passionate about using financial insight to support effective decision making. Evidence of ongoing CPD or professional development. Proven experience in: Producing monthly management accounts, budgets, forecasts, and cash flow reports. Managing day to day finance operations, including invoicing, payments, reconciliations, and payroll. Business partnering with budget holders and senior leaders. Leading the development of financial processes and controls to strengthen governance, efficiency, and effectiveness. Working within governance frameworks and applying good financial controls. Building strong relationships with internal stakeholders and external partners. Desirable: Experience working in a charity, education, or student-focused environment. Knowledge of charity VAT requirements and governance frameworks. Experience supporting Boards, Trustees, or Finance & Risk Committees. Knowledge of EPOS, stock control, or electronic payment systems. Why Join Us? Inclusive and supportive team culture Flexible working options 35 days annual leave including Christmas and Easter closure days Professional development opportunities Unique working environment in the heart of a vibrant Student s Union, set on a stunning, green campus. Ready to make bold change happen? Ready to lead the way? Join us and help shape the future of student life at Reading Students Union. Committed to equality, celebrating diversity, and embedding sustainability building an inclusive workplace and a brighter future for all.
Mar 03, 2026
Full time
Finance Manager at Reading Students Union Location: University of Reading, Whiteknights Campus, Reading, Berkshire Salary: £ 36,596 - £45,653 depending on experience Contract: Permanent - Full time, 35 hours a week which can be condensed into 4 days A role where you can innovate and make a real impact! About Reading Students Union We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone; we inspire and empower students to change the world. Check out our exciting new strategy. The Role: Finance Manager As Finance Manager, you will be at the heart of Reading Students Union s Finance team, providing senior operational leadership and expert financial support to ensure the Union operates efficiently, transparently, and in line with its charitable purpose, values, and legal obligations. You will be the trusted expert on the Union s finances. You will be overseeing management accounts, statutory accounts, payroll, and financial systems and will be a key business partner to senior leaders, budget holders, and elected student officers. Working closely with the Director of Finance, you will help build a strong culture of effective financial management across both charitable and commercial activities, ensuring financial decisions always reflect our mission, vision, values, and ethics. You will be the line-manager of the Finance team, drive continuous improvement, support strategic delivery, and confidently deputise for the Director of Finance when required. What you ll do: Financial Reporting & Data-Driven Insight Ensure the accuracy and timeliness of all key financial reports to support informed decision-making. Prepare monthly management accounts and annual final accounts. Design, maintain, and analyse KPI reports to monitor financial health and operational efficiency. Respond promptly and accurately to requests for financial data and insights, including Board reports. Financial Planning & Business Partnering Collaborate with the Director of Finance to develop and implement long-term financial planning aligned with strategic objectives. Act as a trusted partner for commercial strategy, providing insights on income generation and subsidiary operations. Support annual budgeting and reforecasting processes, ensuring robust financial oversight. Operational Finance Management Oversee day-to-day financial operations, including invoice processing, payment runs, journal preparation, and reconciliations. Manage cash flow and reserves to ensure financial stability. Maintain aged debtor and creditor records and reconcile balance sheet accounts (prepayments, accruals, PAYE, NIC, payroll control). Systems, Controls & Compliance Control the operation of the SU s accounting system and ensure completion of month-end and year-end procedures. Oversee payroll processing, ensuring accuracy and timeliness. Develop and maintain accessible financial procedures aligned with best practice and audit recommendations. Ensure compliance with financial legislation, governance frameworks, and statutory reporting requirements (VAT returns, Charity Commission, Companies House, HMRC). Risk, Governance & Assurance Maintain an accurate and live risk register in collaboration with the Director of Finance. Implement robust internal financial controls across the organisation. Support the Finance & Risk Committee and ensure adequate insurance coverage and asset management. Work confidently within governance frameworks, providing assurance to senior leaders and Trustees. Leadership & Collaboration Line-manage the Finance team, fostering a culture of accountability and high performance. Provide training and guidance on financial processes and best practices. Build strong relationships with internal stakeholders and external partners, including auditors and insurers. About You Essential AAT qualified or part qualified accountant (or willing to work towards). Significant experience as a Finance Manager or in a senior finance role. Advanced Excel skills (creating data, analysing data, manipulating data) Strong numerical, analytical, and problem solving skills. Organised, adaptable, and able to manage competing priorities in a busy and fast-paced environment. Excellent communicator, confident in explaining financial information to non finance colleagues. Confident people manager with the ability to coach, mentor, and develop others. Passionate about using financial insight to support effective decision making. Evidence of ongoing CPD or professional development. Proven experience in: Producing monthly management accounts, budgets, forecasts, and cash flow reports. Managing day to day finance operations, including invoicing, payments, reconciliations, and payroll. Business partnering with budget holders and senior leaders. Leading the development of financial processes and controls to strengthen governance, efficiency, and effectiveness. Working within governance frameworks and applying good financial controls. Building strong relationships with internal stakeholders and external partners. Desirable: Experience working in a charity, education, or student-focused environment. Knowledge of charity VAT requirements and governance frameworks. Experience supporting Boards, Trustees, or Finance & Risk Committees. Knowledge of EPOS, stock control, or electronic payment systems. Why Join Us? Inclusive and supportive team culture Flexible working options 35 days annual leave including Christmas and Easter closure days Professional development opportunities Unique working environment in the heart of a vibrant Student s Union, set on a stunning, green campus. Ready to make bold change happen? Ready to lead the way? Join us and help shape the future of student life at Reading Students Union. Committed to equality, celebrating diversity, and embedding sustainability building an inclusive workplace and a brighter future for all.
Passionate people for sustainable software Our mission is to connect, engage, and inspire all EHS and ESG stakeholders. We aim to provide clarity and guidance in occupational safety, environmental, quality and sustainability management and to create digital solutions. Your Team Sales at its best! Our internationally operating sales team works in an unsaturated B2B market environment with high demand potential, a wide variety of corporate customers and a highly diversified range of industries. All with close support from our internal marketing and lead development teams. Your role - We have an exceptional opportunity for an experienced sales leader based in UK to join our expanding sales team. Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential Your Responsibilities You manage a team of AE's that acquire new customers mainly in the medium and large enterprise segment in the UK, Ireland, France, Benelux, Italy, Spain & Nordics. You take responsibility for supporting & coaching your team during the whole sales cycle, from first contact via the phone through requirements analysis, online and in person software presentations to closing the deal. You will play a pivotal role in scaling our presence across Europe, shaping sales strategy, and mentoring a high-performing team. You are responsible for accurate team forecasting and report to the Sales Director EMEA. You represent Quentic/AMCS Group at trade fairs and road shows. We offer Join us in shaping the future of sustainable business practices by driving digital transformation in EHS and ESG management Unsaturated market environment with growing demand Support from well-organized Marketing team and Sales Development Representatives in lead generation and qualification Work with a market-leading SaaS platform that delivers measurable impact for global enterprises Attractive compensation with base salary and transparent bonus in line with target agreements Remote/hybrid working as well as home office option. Flat hierarchies with an open-door policy and a relaxed yet professional work atmosphere. An additional day off on your birthday Regular team events and good work life balance Your Qualifications Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential 10+ years of experience in B2B sales, including 5+ years in senior leadership roles managing multi-regional teams and driving revenue growth Demonstrated ability to scale sales organizations, implement go-to-market strategies, and deliver predictable, sustainable growth Strategic thinking paired with a hands on mentality Strong executive presence and experience engaging with C level stakeholders in complex, consultative sales cycles Deep understanding of business management, P&L responsibility, and strategic planning Exceptional leadership and coaching skills, fostering high-performance cultures and developing future leaders Strong UK EHS & ESG business network; additional European market experience would be advantageous Business fluent in English; other European languages (preferably French) are a strong plus Tech savvy and data driven, with experience leveraging CRM, analytics, and sales enablement tools to optimize performance Willingness to travel across the region (approx. 1-2 days per week) Growth mindset, adaptability, and resilience in a fast evolving market environment. About us - We are a leading Software as a Service solution in the European EHS and ESG market. Our more than 250 colleagues are working from several locations across Europe to help our customers to strengthen their EHS and ESG management using Quentic software solutions (an AMCS company ). The solution supports seamless cooperation across departments, locations, and even countries, thereby helping companies coordinate all processes efficiently and in compliance with legal requirements. If you want to make the world a little bit safer and know more about environmental protection, occupational safety and sustainability, we are the right place for you!
Mar 03, 2026
Full time
Passionate people for sustainable software Our mission is to connect, engage, and inspire all EHS and ESG stakeholders. We aim to provide clarity and guidance in occupational safety, environmental, quality and sustainability management and to create digital solutions. Your Team Sales at its best! Our internationally operating sales team works in an unsaturated B2B market environment with high demand potential, a wide variety of corporate customers and a highly diversified range of industries. All with close support from our internal marketing and lead development teams. Your role - We have an exceptional opportunity for an experienced sales leader based in UK to join our expanding sales team. Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential Your Responsibilities You manage a team of AE's that acquire new customers mainly in the medium and large enterprise segment in the UK, Ireland, France, Benelux, Italy, Spain & Nordics. You take responsibility for supporting & coaching your team during the whole sales cycle, from first contact via the phone through requirements analysis, online and in person software presentations to closing the deal. You will play a pivotal role in scaling our presence across Europe, shaping sales strategy, and mentoring a high-performing team. You are responsible for accurate team forecasting and report to the Sales Director EMEA. You represent Quentic/AMCS Group at trade fairs and road shows. We offer Join us in shaping the future of sustainable business practices by driving digital transformation in EHS and ESG management Unsaturated market environment with growing demand Support from well-organized Marketing team and Sales Development Representatives in lead generation and qualification Work with a market-leading SaaS platform that delivers measurable impact for global enterprises Attractive compensation with base salary and transparent bonus in line with target agreements Remote/hybrid working as well as home office option. Flat hierarchies with an open-door policy and a relaxed yet professional work atmosphere. An additional day off on your birthday Regular team events and good work life balance Your Qualifications Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential 10+ years of experience in B2B sales, including 5+ years in senior leadership roles managing multi-regional teams and driving revenue growth Demonstrated ability to scale sales organizations, implement go-to-market strategies, and deliver predictable, sustainable growth Strategic thinking paired with a hands on mentality Strong executive presence and experience engaging with C level stakeholders in complex, consultative sales cycles Deep understanding of business management, P&L responsibility, and strategic planning Exceptional leadership and coaching skills, fostering high-performance cultures and developing future leaders Strong UK EHS & ESG business network; additional European market experience would be advantageous Business fluent in English; other European languages (preferably French) are a strong plus Tech savvy and data driven, with experience leveraging CRM, analytics, and sales enablement tools to optimize performance Willingness to travel across the region (approx. 1-2 days per week) Growth mindset, adaptability, and resilience in a fast evolving market environment. About us - We are a leading Software as a Service solution in the European EHS and ESG market. Our more than 250 colleagues are working from several locations across Europe to help our customers to strengthen their EHS and ESG management using Quentic software solutions (an AMCS company ). The solution supports seamless cooperation across departments, locations, and even countries, thereby helping companies coordinate all processes efficiently and in compliance with legal requirements. If you want to make the world a little bit safer and know more about environmental protection, occupational safety and sustainability, we are the right place for you!
We are seeking an experienced APN Network Director with expertise in Business Services to lead and oversee operations within the Banking & Financial Services department. This role is based in London and focuses on achieving strategic goals and ensuring operational excellence. Client Details The hiring company is a large organisation operating within the Business Services industry, offering comprehensive solutions to clients in Banking & Financial Services. They are known for their strong industry presence and commitment to fostering professional growth. Description A leading global payments organisation is seeking an experienced Director of Account Payment Network (APN) Management to lead the strategy, governance, and operational performance of its worldwide pay out partner network. This is a senior leadership role with significant visibility, impact, and responsibility, shaping the future of cross border money movement across bank, wallet, and card corridors. About the Role As the Director of APN Network Management, you will oversee the design, evolution, and optimisation of a global pay out network spanning banks, financial institutions, mobile wallets, and card providers. You will establish and lead the strategic direction, governance frameworks, partner performance management, and long term network development that enable secure, compliant, scalable, and innovative payment capabilities. This role is ideal for a seasoned payments leader who thrives in complex, international environments and can influence across product, engineering, risk, operations, and external partners. What You'll Lead Strategic Ownership & Governance Define and execute the strategy for a global APN network aligned to business and regulatory priorities. Establish and refine governance frameworks, SLAs, KPIs and OKRs to ensure operational excellence and accountability. Shape long term network evolution, including business cases, capability development, and geographic expansion. Partnership & Network Development Build strong, strategic relationships with banks, networks, and pay out partners. Evaluate and secure new partnerships that strengthen resilience, scalability, currency coverage, and product innovation. Stay ahead of global payments trends and regulatory changes to keep the network competitive. Cross functional Leadership & Risk Management Partner with risk, compliance, legal, engineering, and operations teams to maintain audit ready governance and mitigate network risks. Lead incident management and escalation processes with diligence and cross functional alignment. Ensure operational processes and technical capabilities meet best practice standards. People Leadership Lead and develop a high performing global team, fostering professional growth, inclusion, and strategic alignment across regions. Profile About You You bring a strong blend of partnership management, product governance, payments industry expertise, and leadership capability. Experience & Skills 7-10+ years managing partnerships within financial services, ideally payments. 5+ years leading teams in matrixed, global environments. Strong understanding of the payments ecosystem, including banks, networks, wallets, and cross border flows. Demonstrated ability to negotiate commercial agreements and manage complex partner relationships. Proven project leadership skills, with the ability to coordinate across functions and deliver change. Excellent communication, analytical thinking, and problem solving skills. Education Bachelor's degree (or equivalent). Advanced degrees welcome. Job Offer Why Join Lead a critical global function with strategic influence across a major payments organisation. Drive innovation in a fast-evolving, high-growth area of the business. Represent the company at industry forums and help shape the future of international payments. Work with world-class teams across product, technology, compliance, and financial partner ecosystems.
Mar 03, 2026
Full time
We are seeking an experienced APN Network Director with expertise in Business Services to lead and oversee operations within the Banking & Financial Services department. This role is based in London and focuses on achieving strategic goals and ensuring operational excellence. Client Details The hiring company is a large organisation operating within the Business Services industry, offering comprehensive solutions to clients in Banking & Financial Services. They are known for their strong industry presence and commitment to fostering professional growth. Description A leading global payments organisation is seeking an experienced Director of Account Payment Network (APN) Management to lead the strategy, governance, and operational performance of its worldwide pay out partner network. This is a senior leadership role with significant visibility, impact, and responsibility, shaping the future of cross border money movement across bank, wallet, and card corridors. About the Role As the Director of APN Network Management, you will oversee the design, evolution, and optimisation of a global pay out network spanning banks, financial institutions, mobile wallets, and card providers. You will establish and lead the strategic direction, governance frameworks, partner performance management, and long term network development that enable secure, compliant, scalable, and innovative payment capabilities. This role is ideal for a seasoned payments leader who thrives in complex, international environments and can influence across product, engineering, risk, operations, and external partners. What You'll Lead Strategic Ownership & Governance Define and execute the strategy for a global APN network aligned to business and regulatory priorities. Establish and refine governance frameworks, SLAs, KPIs and OKRs to ensure operational excellence and accountability. Shape long term network evolution, including business cases, capability development, and geographic expansion. Partnership & Network Development Build strong, strategic relationships with banks, networks, and pay out partners. Evaluate and secure new partnerships that strengthen resilience, scalability, currency coverage, and product innovation. Stay ahead of global payments trends and regulatory changes to keep the network competitive. Cross functional Leadership & Risk Management Partner with risk, compliance, legal, engineering, and operations teams to maintain audit ready governance and mitigate network risks. Lead incident management and escalation processes with diligence and cross functional alignment. Ensure operational processes and technical capabilities meet best practice standards. People Leadership Lead and develop a high performing global team, fostering professional growth, inclusion, and strategic alignment across regions. Profile About You You bring a strong blend of partnership management, product governance, payments industry expertise, and leadership capability. Experience & Skills 7-10+ years managing partnerships within financial services, ideally payments. 5+ years leading teams in matrixed, global environments. Strong understanding of the payments ecosystem, including banks, networks, wallets, and cross border flows. Demonstrated ability to negotiate commercial agreements and manage complex partner relationships. Proven project leadership skills, with the ability to coordinate across functions and deliver change. Excellent communication, analytical thinking, and problem solving skills. Education Bachelor's degree (or equivalent). Advanced degrees welcome. Job Offer Why Join Lead a critical global function with strategic influence across a major payments organisation. Drive innovation in a fast-evolving, high-growth area of the business. Represent the company at industry forums and help shape the future of international payments. Work with world-class teams across product, technology, compliance, and financial partner ecosystems.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our Audit Quality Department. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious Senior Manager to join the Corporate Reporting Advisory Team (CRT) in the Audit Quality Department (AQD) in an exciting period, to help to shape the role and the expanding team. You will report into the Team Partners and work closely with Directors. General responsibilities Work with Managers, Senior Managers, Directors and Partners within both AQD, the Audit Stream and across the wider firm Maintain and encourage an open and constructive environment in which to provide technical accounting support and advice Bring pre-existing financial services specialist technical accounting knowledge (this might be Banking and Alternative Finance, Fintech or Insurance focused), and experience to the CRT team and contribute to all output areas Provide support and supervision to the more junior team members. Specific responsibilities The individual will support the CRT Directors and other members of AQD, ultimately reporting to the AQD lead partners and will be responsible for the following: Technical review of a personal portfolio of annual reports of publicly traded and other higher risk companies, working with the audit team to confirm compliance with financial reporting standards, company legislation and regulatory requirements Providing clear and practical solutions to the most complex technical financial reporting queries, and act as a consultant for the more junior members of the team in your specialist area Preparing and presenting financial reporting training, updates and seminars both internally and externally Helping to develop financial reporting tools and guidance for application by the firm's partners and staff Writing articles and other publications on financial reporting matters for internal and external communications Assisting with the preparation of draft responses to external consultations in relation to legal, regulatory and financial reporting matters Monitoring external developments in financial reporting areas and, specifically in your specialist area, reporting back to the team and developing an appropriate action plan where required Supporting and coaching the more junior members of the CRT and wider AQD team. The role would be particularly suited to an individual with experience of working within the technical department of another major firm of accountants, or an experienced auditor who is looking to move into a technical role and is able to demonstrate a strong technical aptitude. The right candidate for this role will: Be ACA/ICAS qualified or overseas equivalent Be a Senior Manager in a technical team or have other relevant experience in technical financial reporting Exhibit a strong working knowledge of: IFRSs, UK GAAP, and the Companies Act Sector specialism for financial services, particularly Banking and Alternative Finance, Fintech or Insurance. The content requirements for the annual report of a company listed on either the Main Market or the AIM market of the London Stock Exchange The wider financial reporting environment, including future developments in law, regulation and emerging areas Have practical experience of performing technical reviews of annual reports of listed companies Have a proven ability to apply technical knowledge to complex financial reporting issues and provide practical and supportable solutions Demonstrate strong oral and written communication skills, and an ability to adapt as appropriate to the scenario Have an ability to create productive relationships across the firm and network and to influence other senior professionals Be willing to work as part of a close-knit team and as a self-directed individual Be highly motivated and proactive, with a desire to innovate and seek new ways of improving our service to internal customers. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We're working with a leading London-based insurance broker who are looking to recruit a Senior Professional Indemnity (PI) Underwriter to join their specialist underwriting team. This is a high-profile role offering the opportunity to work on complex PI risks for corporate clients, providing tailored underwriting solutions and supporting business growth in a dynamic, market-leading environment. The Role: As a Senior PI Underwriter, you'll take responsibility for underwriting a portfolio of professional indemnity risks, assessing exposures, negotiating terms, and placing business with insurers. You will work closely with brokers and clients to provide technical expertise and deliver excellent service. Key Responsibilities: Underwriting complex professional indemnity risks across multiple sectors Assessing risk, terms, and pricing to deliver profitable business Negotiating with insurers and managing placements Advising brokers and clients on technical and coverage matters Monitoring portfolio performance and managing risk exposure Mentoring junior underwriters and providing technical guidance Ensuring compliance with underwriting guidelines, internal procedures, and FCA regulations About You: Proven experience in Professional Indemnity underwriting Strong technical knowledge of PI lines, including Directors & Officers, Cyber, and E&O Confident dealing with brokers and senior clients Excellent analytical, negotiation, and decision-making skills Able to manage a portfolio and work independently FCA-compliant, with strong attention to regulatory standards CII-qualified desirable but not essential What's on Offer: Competitive salary, reflecting experience and seniority Hybrid working options 25 days holiday plus bank holidays Pension scheme and other benefits Opportunity to work with high-profile corporate clients and complex risks Career progression and professional development within a leading underwriting team This is an excellent opportunity for a technically strong Senior PI Underwriter to join a prestigious London team, working on complex professional indemnity risks while contributing to business growth and mentoring junior colleagues. Apply today or contact us in confidence for more information.
Mar 03, 2026
Full time
We're working with a leading London-based insurance broker who are looking to recruit a Senior Professional Indemnity (PI) Underwriter to join their specialist underwriting team. This is a high-profile role offering the opportunity to work on complex PI risks for corporate clients, providing tailored underwriting solutions and supporting business growth in a dynamic, market-leading environment. The Role: As a Senior PI Underwriter, you'll take responsibility for underwriting a portfolio of professional indemnity risks, assessing exposures, negotiating terms, and placing business with insurers. You will work closely with brokers and clients to provide technical expertise and deliver excellent service. Key Responsibilities: Underwriting complex professional indemnity risks across multiple sectors Assessing risk, terms, and pricing to deliver profitable business Negotiating with insurers and managing placements Advising brokers and clients on technical and coverage matters Monitoring portfolio performance and managing risk exposure Mentoring junior underwriters and providing technical guidance Ensuring compliance with underwriting guidelines, internal procedures, and FCA regulations About You: Proven experience in Professional Indemnity underwriting Strong technical knowledge of PI lines, including Directors & Officers, Cyber, and E&O Confident dealing with brokers and senior clients Excellent analytical, negotiation, and decision-making skills Able to manage a portfolio and work independently FCA-compliant, with strong attention to regulatory standards CII-qualified desirable but not essential What's on Offer: Competitive salary, reflecting experience and seniority Hybrid working options 25 days holiday plus bank holidays Pension scheme and other benefits Opportunity to work with high-profile corporate clients and complex risks Career progression and professional development within a leading underwriting team This is an excellent opportunity for a technically strong Senior PI Underwriter to join a prestigious London team, working on complex professional indemnity risks while contributing to business growth and mentoring junior colleagues. Apply today or contact us in confidence for more information.
Job Title: Town Planner Location: Sidcup Penguin Recruitment is delighted to be supporting a leading multi-disciplinary consultancy in the appointment of a Town Planning Consultant (or Project Manager with strong Town Planning experience) to join their growing development team based in Sidcup. This is an excellent opportunity for an enthusiastic, driven and career-oriented planning professional to become part of an established consultancy with over 40 years' experience delivering design, engineering and consultancy services across the built environment. The business prides itself on its collaborative culture, depth of technical expertise and commitment to delivering high-quality, intelligent solutions that create positive human and environmental outcomes. Their planning team plays a key role in supporting development consultancy and project management services across a diverse portfolio of projects. The Role This is an exciting opportunity to support and further develop the planning consultancy arm of the business, working closely with the Director and senior leadership team. You will be encouraged to use your own initiative, contribute to business growth, and play a meaningful role in shaping the future of the planning discipline within the wider group. The ideal candidate will likely hold a formal qualification or degree in Town & Regional Planning, Urban & Regional Planning, or a related discipline. Key Responsibilities Providing planning advice on applications to internal teams across the wider group and to external clients Preparing, submitting and managing a full range of planning applications, from single-unit residential schemes through to large-scale residential developments (up to 300 units), as well as commercial and infrastructure projects Advising on estate rationalisation Supporting and managing planning appeals Interpreting planning policy and identifying opportunities to maximise development potential Applying local authority knowledge where possible Managing and coordinating consultants and contractors as part of wider project teams to deliver a turnkey Town Planning solution Candidates who may not meet every requirement but demonstrate strong enthusiasm, motivation and a clear desire to build a successful career in town planning are strongly encouraged to apply. Benefits & Initiatives The successful candidate will benefit from an excellent package, including: Flexible working arrangements Private healthcare support Long service awards Performance-related incentive scheme "Frankham Friday" initiative Cycle-to-work scheme Life assurance Generous annual leave with buy, sell and carry-over options Annual season ticket loan Enhanced maternity and paternity pay Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Mar 03, 2026
Full time
Job Title: Town Planner Location: Sidcup Penguin Recruitment is delighted to be supporting a leading multi-disciplinary consultancy in the appointment of a Town Planning Consultant (or Project Manager with strong Town Planning experience) to join their growing development team based in Sidcup. This is an excellent opportunity for an enthusiastic, driven and career-oriented planning professional to become part of an established consultancy with over 40 years' experience delivering design, engineering and consultancy services across the built environment. The business prides itself on its collaborative culture, depth of technical expertise and commitment to delivering high-quality, intelligent solutions that create positive human and environmental outcomes. Their planning team plays a key role in supporting development consultancy and project management services across a diverse portfolio of projects. The Role This is an exciting opportunity to support and further develop the planning consultancy arm of the business, working closely with the Director and senior leadership team. You will be encouraged to use your own initiative, contribute to business growth, and play a meaningful role in shaping the future of the planning discipline within the wider group. The ideal candidate will likely hold a formal qualification or degree in Town & Regional Planning, Urban & Regional Planning, or a related discipline. Key Responsibilities Providing planning advice on applications to internal teams across the wider group and to external clients Preparing, submitting and managing a full range of planning applications, from single-unit residential schemes through to large-scale residential developments (up to 300 units), as well as commercial and infrastructure projects Advising on estate rationalisation Supporting and managing planning appeals Interpreting planning policy and identifying opportunities to maximise development potential Applying local authority knowledge where possible Managing and coordinating consultants and contractors as part of wider project teams to deliver a turnkey Town Planning solution Candidates who may not meet every requirement but demonstrate strong enthusiasm, motivation and a clear desire to build a successful career in town planning are strongly encouraged to apply. Benefits & Initiatives The successful candidate will benefit from an excellent package, including: Flexible working arrangements Private healthcare support Long service awards Performance-related incentive scheme "Frankham Friday" initiative Cycle-to-work scheme Life assurance Generous annual leave with buy, sell and carry-over options Annual season ticket loan Enhanced maternity and paternity pay Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
We are seeking a Director-level candidate with a strong technology background to lead and develop a specialist team focused on innovation tax advisory services, including R&D tax reliefs, Patent Box, R&D allowances, grants and broader innovation incentives. This role sits within a national advisory practice that combines tax, science, engineering and technology expertise to support a wide range of clients, from owner-managed businesses to large multinational organisations. The focus is on delivering high-quality, technically robust advice while continuing to grow service capability and improve internal delivery processes. Key Responsibilities Lead and manage multiple engagement teams, ensuring work is delivered with high technical quality, efficiency and consistency. Drive continuous improvement in team processes, methods and use of technology tools to enhance quality, productivity and consistency across R&D tax and innovation advisory delivery. Oversee the development of claim methodologies and ensure accurate, compliant preparation of R&D tax relief documentation for submission. Provide leadership in planning, resourcing and balancing workloads across projects, anticipating conflicting demands and streamlining team workflows. Coach, mentor and develop team members, including sharing best practices, technology insights and facilitating ongoing professional growth. Build and maintain strong client relationships, acting as a senior point of contact and trusted adviser on innovation incentive matters. Represent clients in discussions and negotiations with HMRC specialists, particularly on the technology and technical aspects of claims. Establish and champion best practice standards for R&D tax and innovation advisory across the wider tax and technology teams. Lead business development activities, including preparing proposals, participating in pitches and helping shape service offerings to meet evolving client needs. What You'll Bring Strong technical background in information technology or related disciplines, with the ability to understand and analyse complex technical concepts relevant to innovation tax. Proven leadership experience, including managing teams, overseeing project delivery and improving processes in a professional services setting. Excellent project and stakeholder management skills, with experience driving quality and consistency across multiple engagements. Strong communicator, able to adapt messaging for technical and commercial audiences alike. A proactive, resilient approach with a positive attitude and the ability to perform under pressure. Experience building networks internally and externally to support growth and collaboration across teams. A degree in a relevant field, with additional tax or accounting qualifications such as CTA, ACA/ACCA desirable but not essential.
Mar 03, 2026
Full time
We are seeking a Director-level candidate with a strong technology background to lead and develop a specialist team focused on innovation tax advisory services, including R&D tax reliefs, Patent Box, R&D allowances, grants and broader innovation incentives. This role sits within a national advisory practice that combines tax, science, engineering and technology expertise to support a wide range of clients, from owner-managed businesses to large multinational organisations. The focus is on delivering high-quality, technically robust advice while continuing to grow service capability and improve internal delivery processes. Key Responsibilities Lead and manage multiple engagement teams, ensuring work is delivered with high technical quality, efficiency and consistency. Drive continuous improvement in team processes, methods and use of technology tools to enhance quality, productivity and consistency across R&D tax and innovation advisory delivery. Oversee the development of claim methodologies and ensure accurate, compliant preparation of R&D tax relief documentation for submission. Provide leadership in planning, resourcing and balancing workloads across projects, anticipating conflicting demands and streamlining team workflows. Coach, mentor and develop team members, including sharing best practices, technology insights and facilitating ongoing professional growth. Build and maintain strong client relationships, acting as a senior point of contact and trusted adviser on innovation incentive matters. Represent clients in discussions and negotiations with HMRC specialists, particularly on the technology and technical aspects of claims. Establish and champion best practice standards for R&D tax and innovation advisory across the wider tax and technology teams. Lead business development activities, including preparing proposals, participating in pitches and helping shape service offerings to meet evolving client needs. What You'll Bring Strong technical background in information technology or related disciplines, with the ability to understand and analyse complex technical concepts relevant to innovation tax. Proven leadership experience, including managing teams, overseeing project delivery and improving processes in a professional services setting. Excellent project and stakeholder management skills, with experience driving quality and consistency across multiple engagements. Strong communicator, able to adapt messaging for technical and commercial audiences alike. A proactive, resilient approach with a positive attitude and the ability to perform under pressure. Experience building networks internally and externally to support growth and collaboration across teams. A degree in a relevant field, with additional tax or accounting qualifications such as CTA, ACA/ACCA desirable but not essential.
Principal Structural Engineer St Helens Full-time Excellent Salary + Leadership Benefits An exciting opportunity has arisen for a Principal Structural Engineer to join a well-established and growing engineering consultancy in St Helens. With a strong reputation for delivering practical, high-quality structural solutions across residential, commercial, industrial, and public sector projects, the consultancy continues to expand its portfolio throughout the North West and beyond. We are now seeking an experienced and commercially aware Principal Structural Engineer to play a key leadership role within the business. The Role As Principal Structural Engineer, you will take technical and managerial responsibility for a range of structural projects, from concept design through to completion. You will lead project teams, maintain key client relationships, and contribute strategically to the ongoing development of the St Helens office. Key responsibilities include: Leading the design of structures in steel, reinforced concrete, timber, and masonry Overseeing technical delivery and quality assurance Managing project programmes, budgets, and resources Acting as the primary point of contact for key clients Mentoring and developing engineers and technicians Supporting business development and tender submissions Contributing to the strategic growth of the consultancy About You We are looking for a confident and commercially minded engineer who: Holds a degree in Civil or Structural Engineering Is Chartered (CEng) with IStructE or ICE Has extensive UK consultancy experience Demonstrates strong technical expertise and leadership capability Has a proven track record of managing projects and teams Communicates effectively with clients, contractors, and multidisciplinary teams What We Offer Highly competitive salary and benefits package Clear progression pathway to Associate/Director level Flexible working arrangements Autonomy and influence within a growing office Supportive and collaborative working culture Opportunity to shape the future direction of the St Helens team This is a fantastic opportunity for a driven Principal Structural Engineer looking to step into a senior leadership role within a respected consultancy, where your expertise and ambition will be genuinely valued. We also have similar roles in Wigan and Warrington. If you are ready to make a significant impact and advance your career, we would be delighted to hear from you. Please get in touch with MIKAELA today.
Mar 03, 2026
Full time
Principal Structural Engineer St Helens Full-time Excellent Salary + Leadership Benefits An exciting opportunity has arisen for a Principal Structural Engineer to join a well-established and growing engineering consultancy in St Helens. With a strong reputation for delivering practical, high-quality structural solutions across residential, commercial, industrial, and public sector projects, the consultancy continues to expand its portfolio throughout the North West and beyond. We are now seeking an experienced and commercially aware Principal Structural Engineer to play a key leadership role within the business. The Role As Principal Structural Engineer, you will take technical and managerial responsibility for a range of structural projects, from concept design through to completion. You will lead project teams, maintain key client relationships, and contribute strategically to the ongoing development of the St Helens office. Key responsibilities include: Leading the design of structures in steel, reinforced concrete, timber, and masonry Overseeing technical delivery and quality assurance Managing project programmes, budgets, and resources Acting as the primary point of contact for key clients Mentoring and developing engineers and technicians Supporting business development and tender submissions Contributing to the strategic growth of the consultancy About You We are looking for a confident and commercially minded engineer who: Holds a degree in Civil or Structural Engineering Is Chartered (CEng) with IStructE or ICE Has extensive UK consultancy experience Demonstrates strong technical expertise and leadership capability Has a proven track record of managing projects and teams Communicates effectively with clients, contractors, and multidisciplinary teams What We Offer Highly competitive salary and benefits package Clear progression pathway to Associate/Director level Flexible working arrangements Autonomy and influence within a growing office Supportive and collaborative working culture Opportunity to shape the future direction of the St Helens team This is a fantastic opportunity for a driven Principal Structural Engineer looking to step into a senior leadership role within a respected consultancy, where your expertise and ambition will be genuinely valued. We also have similar roles in Wigan and Warrington. If you are ready to make a significant impact and advance your career, we would be delighted to hear from you. Please get in touch with MIKAELA today.
Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Location: We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to: Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Requirements Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Finance Business Partner Location: Gateshead NE8 1NS Salary: £40,000 - £46,000 Dependent on experience Hours Per Week: 35 Closing date: 19/03/2026 Join the organisation - Where Every Role Adds Up to a Life Well Lived They're now looking for a Finance Business Partner to join their friendly and dedicated Finance Team. If you're organised, proactive, and passionate about people, this is your chance to help shape a workforce that truly cares. Please note this role does not qualify for visa sponsorship. They're more than a disability charity they're a community of passionate professionals committed to enabling children, young people, and adults to live full, flourishing lives. Guided by their core values- Open, Enabling, Inclusive, and Courageous -they deliver personalised care and support that makes a real difference. Please note they reserve the right to close this advert before the expiry date if the right candidate is appointed. What You'll Be Doing The Finance Business Partner works closely with the business to support the organisation by providing relevant financial information and adds value using financial analysis. Analysis includes preparation of monthly management accounts, annual budgeting, reforecasting and ad hoc analysis as required. This work provides support in decision-making across the business and provides reports as necessary to Senior Managers, Directors and the Board. You will be working on a hybrid basis and must be able to get to their Head Office in Gateshead. supporting budget holders to understand and improve financial performance, income reconciliations, reviewing and reconciling restricted funds. What They're Looking For They welcome applications from individuals who: Are detail-oriented and thrive in a fast-paced environment. Have excellent communication and organisational skills. CCAB Qualified or equivalent. A proven record of providing commercial support. Good excel skills. Charity or Care Sector experience. Why Work With Them? They believe their people are their greatest asset. That's why they offer: Recognition & Rewards: Be nominated for a recognition letter or a gift voucher (up to £50) for going above and beyond. Training & Development: Access to an excellent training package to support your growth. Generous Leave: 25 days annual leave + 8 bank holidays (rising to 28 days after 5 years). Pension Scheme Employee Assistance Programme: Supporting your wellbeing, whenever you need it. Their Commitment They are the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Mar 03, 2026
Full time
Finance Business Partner Location: Gateshead NE8 1NS Salary: £40,000 - £46,000 Dependent on experience Hours Per Week: 35 Closing date: 19/03/2026 Join the organisation - Where Every Role Adds Up to a Life Well Lived They're now looking for a Finance Business Partner to join their friendly and dedicated Finance Team. If you're organised, proactive, and passionate about people, this is your chance to help shape a workforce that truly cares. Please note this role does not qualify for visa sponsorship. They're more than a disability charity they're a community of passionate professionals committed to enabling children, young people, and adults to live full, flourishing lives. Guided by their core values- Open, Enabling, Inclusive, and Courageous -they deliver personalised care and support that makes a real difference. Please note they reserve the right to close this advert before the expiry date if the right candidate is appointed. What You'll Be Doing The Finance Business Partner works closely with the business to support the organisation by providing relevant financial information and adds value using financial analysis. Analysis includes preparation of monthly management accounts, annual budgeting, reforecasting and ad hoc analysis as required. This work provides support in decision-making across the business and provides reports as necessary to Senior Managers, Directors and the Board. You will be working on a hybrid basis and must be able to get to their Head Office in Gateshead. supporting budget holders to understand and improve financial performance, income reconciliations, reviewing and reconciling restricted funds. What They're Looking For They welcome applications from individuals who: Are detail-oriented and thrive in a fast-paced environment. Have excellent communication and organisational skills. CCAB Qualified or equivalent. A proven record of providing commercial support. Good excel skills. Charity or Care Sector experience. Why Work With Them? They believe their people are their greatest asset. That's why they offer: Recognition & Rewards: Be nominated for a recognition letter or a gift voucher (up to £50) for going above and beyond. Training & Development: Access to an excellent training package to support your growth. Generous Leave: 25 days annual leave + 8 bank holidays (rising to 28 days after 5 years). Pension Scheme Employee Assistance Programme: Supporting your wellbeing, whenever you need it. Their Commitment They are the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
