48 jobs found

About the Department Developer Engineering & Engineering Excellence Tech is a function within CTO, responsible for measuring and supporting Engineers across Citi. Our mission is to make it easy and enjoyable for software engineering teams to go from a business idea to delivering an innovative product solution. The main goals are to improve and upgrade our tools, streamline our processes, automate and strengthen our controls, and help development teams adopt modern working methods. We are an expert team to transform the working environment of the 60,000 people who make up the Citi engineering community and help them dramatically change their approach to developing software across the many different technologies we support. The Developer Engineering group has a challenging remit, but with the scale and variety comes a unique opportunity to be agents of cultural and technical change who significantly impact the bank. About the Team The Measurement, Optimisation, Recognition, and Engagement team is responsible for measuring Technical Achievement and DevOps Outcomes across Citi Technology and helping to foster a collaborative, open culture amongst our developer communities. The team identifies, develops, and maintains automated measurement of Productivity Metrics, DevOps Capabilities, and Technical Recognition items which application teams can use to recognise their peers, discover and adopt new methods and contribute solutions for use by the wider organisation. The team is also responsible for working with the other Developer Engineering streams to ensure capabilities are implemented within infrastructure, taught in training courses and advertised and discussed across the developer community. About the Role The IT Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Responsibilities Work closely with Product Owners and Technical Leads to define project scope, goals, and deliverables that support business objectives. Assist in the creation and maintenance of product backlogs, ensuring they are refined, prioritized, and ready for development. Develop and manage project plans, schedules, and budgets, adapting them as needed in an Agile environment. Monitor project progress, track key metrics, and report on project status to stakeholders. Work with operations to support UAT & track Operational Readiness activities Establish project communication needs and create project communication plan. Creates the project risk management plan. Partners with cross function peers to create, administer, track, and eventually close project contracts. Skills & Experience Experience as an IT project leadership role with commensurate people management experience. Ability to develop project plans, manage individual deadlines and goals. Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. Excellent organization skills, attention to detail, and ability to multi-task Excellent communication skills. Clearly articulating and documenting technical and functional specifications is a key requirement. Proactive problem-solver Relationship builder and very good team player Negotiation, difficult conversation management and prioritization skills Flexibility to handle multiple complex projects and changing priorities Excellent verbal, written and interpersonal communication skills Good analytical and business skills Promotes continuous process improvement especially in code quality, testability & reliability What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Senior Wordings and Contracts Specialist - Portfolio Solutions and Structured Solutions page is loaded Senior Wordings and Contracts Specialist - Portfolio Solutions and Structured Solutionslocations: UK, Londontime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Role: Senior Wordings and Contracts Specialist - Portfolio Solutions and Structured SolutionsReports to: Head of WordingsLocation: London (hybrid)As an international specialist (re)insurer we are far removed from the world of mass insurance products andinstead selectively focus on key areas of expertise and strength, which is underpinned by a culture that encourages us to challenge convention and always look for a better way.We prioritise the principle of doing what we say we will, as we are defined by our strong moral fibre. Insuring the unique and interesting, our search for talent is the same. We empower our people to think creatively, challenge the status quo and approach challenged with flair and creativity. This results in us being able to provide the type of insurance solutions which are often too complex for other insurance companies, as we find a way when others give up.If you thrive in a challenging and collaborative environment, where you are trusted to work instinctively and know the company will stretch you to your full potential, then look no further. Business Area Hiscox is a diversified international insurance group. As part of the group, Hiscox London Market (HLM) predominantly insures unusual and larger global risks.HLM operates in the following lines of business: Casualty (directors & officers' liability, general liability, cyber risks) Marine, Energy and Speciality (marine hull and cargo, marine & energy liability, renewables and upstream oil and gas) Property (commercial/household, major property, flood) Crisis Management (personal accident, terrorism, political violence, K&R) Portfolio Solutions (Managing General Agents, Structured Solutions) from 1st January 2026. The Role We wish to add a senior wordings and contracts specialist to our team, reporting to the Head of Wordings. The role will support the Portfolio Solutions division - that is to lead the proposition for Structured Solutions, and provide support across the remainder of the division and lines where required. What you'll be doing in the role Structured Solutions: Draft, review and negotiate structured (re)insurance policy documentation, thereby ensuring clarity, accuracy and alignment with commercial intent. Draft, review and negotiate ancillary documents including NDAs, parental guarantees and letter of credit. Ensure documentation meets Lloyd's requirements and reflects best practice across the market, wording closely with other lines of business. Partner with underwriters to ensure (re)insurance contracts fully and accurately capture agreed commercial terms. Provide clear guidance on regulatory, compliance and contractual considerations relevant to the transaction that is being executed. Proactively identify potential wording or contractual challenges and pre-emptively implement workable solutions. Support innovation by developing template wordings tailored to structured (re)insurance solutions. Contribute to training and knowledge-sharing within the underwriting team on key contractual and regulatory considerations.Across Portfolio Solutions and the rest of HLM: Working with underwriters to guide our responses on matters of coverage and regulation during the risk placement process. Maintaining and developing our internal wordings resources and repositories. Promoting technical knowledge through the learning and development of our underwriters on contractual matters. Ensuring we implement our underwriting standards and controls when issuing contracts. Representing Hiscox at market level to provide solutions to emerging risks and legal developments. Embracing a truly international book of business. We work closely with our colleagues in Europe and the USA meaning the work offers good variety. The person Our must haves Knowledge and experience of (re)insurance contracts or structured (re)insurance contracts, the (re)insurance industry, customs and practices preferably gained in-house within a (re)insurance company or broking environment. A strong understanding of regulatory and contractual considerations in multi-jurisdictional insurance transactions, and the ability to demonstrate deep knowledge of US surplus lines and other non-admitted business. A "commercial" mindset which can blend legal andregulatory requirements into any given business scenario. Excellent written and verbal communication skills, with the ability to explain technical points to underwriters, brokers and clients in a clear and precise manner. The ability to recognise when speciality input is required and engage external counsel effectively. Confidence to make decisions on coverage and the ability to advocate the logic involved to build consensus. The ability to work well both individually and in teams, including working with brokers and clients directly. A minimum of five years' wordings, underwriting support or technical underwriting experience gained in the Lloyd's Market either through Reinsurance, ILS or Structured (Re)insurance solutions / Alternative Risk Transfer. Nice to have Law degree or legal experience which involves an element of reviewing and preparing legal contracts. Admitted as a Solicitor or Barrister in England and Wales, ; any familiarity with New York law is advantageous. A degree in a suitable subject or insurance qualifications Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success.We have also learned over the past few years that working life doesn't always have to be in the office, and we have introduced hybrid working to encourage a healthy work life balance.This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. Apply now for further information You can follow Hiscox on LinkedIn, Glassdoor and Instagram Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.

Data & AI Strategy Manager page is loaded Data & AI Strategy Managerlocations: Bristol: Manchester Westminster Housetime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 2, 2025 (13 days left to apply)job requisition id: 146980 End Date Monday 01 December 2025 Salary Range £65,385 - £72,650 Flexible Working Options Job Share Job Description Summary Help lead and shape projects and initiatives across the group to drive the Groupwide Data & AI Strategy, including supporting development of the operating model and supporting innovative ways and technologies to help deliver our strategy. Job Description JOB TITLE: Data & AI Strategy Manager SALARY: £65,385 - £72,000 LOCATION(S): Bristol or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of the above office locations As a Data & AI Manager on our Agentic & AI Platform, you will take on a meaningful role identifying new value from Data, Generative, and Agentic products at Lloyds Banking Group!The role sits within an Enabling Data Platform that builds Agentic & AI Products and will partner with the Business to deliver value outcomes. You'll be expected to provide strategic insights and advise senior leaders. In this role, you'll Develop Business Unit/Platform Data & AI strategy to ensure alignment with to the Group Data & AI Strategy. Work closely with stakeholders to understand their needs and challenges. Work with Business Platforms to identify new value opportunities from AI Products. Establish & track metrics to measure the performance and impact of Data & AI initiatives. Maintain a strong understanding of our technology transformation and how to commercialise emerging technologies. Strategic communication on data initiatives to further build a data-driven culture. Build out internal relationships across Lloyds Banking Group.If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need A wealth of industry experience working in Data & AI. Proven experience working with Data & AI solutions, designing AI strategies and directly engaging with AI product teams. Expertise in AI particularly in relation to Generative AI, Agentic AI and a spectrum of emerging technologies. The ability to create strategic roadmaps that link enabling AI Products with business outcomes. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.

Head of Global Student Recruitment page is loaded Head of Global Student Recruitmentremote type: Not specifiedlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-26159 Salary: From £60K Grade: J Hours: 35 per week Contract type: Permanent Vacancy Reference: 25/69 Closing date: Midnight, Wednesday 3rd December How to apply Please provide a current CV along with a cover letter/statement outlining why you are suitable for the role (referencing your skills and experience against the person specification in the Job Description). Candidates who do not provide a full application (including cover letter/statement) may not be considered. Role Details We are seeking a Head of Global Student Recruitment to champion a customer centric, commercially astute and collaborative approach to ensure Regent's delivers an efficient and effective recruitment journey in pursuit of its growth ambitions.You will lead and develop a team of student recruitment professionals dedicated to the strategic planning, delivery, and assessment of targeted recruitment events and activities. This includes participation in education fairs, school engagement, and effectively managing relationships with agents and other partners. It is important that all international recruitment initiatives are aligned with the Regent' Strategic Plan and directly support our student recruitment objectives.As an expert in international student recruitment strategy, with knowledge of the domestic market, you will work alongside leaders in academic areas and be responsible for ensuring that there is mutual understanding of student recruitment strategy and the objectives of faculties and schools. You will also work closely and collaboratively with other senior staff across the University, including the Head of Admissions, Head of Conversion, Director of Marketing and Communications, Director of Regent's School of English and the lead for Academic Partnership Development.You will be responsible for managing a team of six recruitment staff, including a Regional Officer based in India. Interviews will be held w/c 15th December. Regent's University London is a private university right in the heart of Royal Regent's Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student's talents, potential, and aspirations.Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages.We are a small, friendly and supportive University offering great benefits for our staff including: 30 days annual leave plus bank holidays and additional discretionary closure days over Christmas Beautiful campus in the heart of Regent's Park, a short walk from Baker Street station A range of great facilities on our stunning campus including free tea and coffee, flexible working spaces and free use of the campus tennis court and sport pitch Membership of a group personal pension scheme with a 7% minimum contribution by the University, with up to 10% contribution by the University Loans of up to £10,000, to include covering daily travel costs, rental deposits and bicycles Benenden medical cover - allowing access to medical services where there is delay in receiving NHS treatment Employee discount service £6.50 a day allowance to spend in University catering outlets (when onsite) Blended (hybrid) and flexible working supported across the University, depending on the requirements of the role Galileo Global Education is the world leader in private higher educa-tion with a network of 95 campuses in 15 countries.We educate 170,000 students and learners in diverse subjects, including applied arts, digital, management, and health.Our mission "Enable everyone, regardless of their starting point, to unleash their potential and boost their long-term employability through skills education" Our vision "Transform the world of education and training by innovating and hybridizing disciplines, pedagogies, schools and geographies" Our values are : Transparency, Caring and High standards

OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails?We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that supports the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serves as a SME and coach for sound retail deposit practices Ensuring compliance against our regularity and firm responsibilities. Prioritizes work assignments from multiple channels as a resource allocator Ensures that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes, and controls Collaborates across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produces concise performance reports and analyses for senior management Works closely with Business Risk team to identify key controls and escalation procedures. Pro-actively identifies any new issues or risks and works to ensure suitable controls are in place Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy Works closely with cross functional partners to ensure collaboration and process efficiencies are maintained Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment which nurtures and develops talent REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models to achieve this. You will be a self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem-solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Car Preparation Agent TEST page is loaded Car Preparation Agent TESTlocations: Nottinghamtime type: Heltidposted on: Publisert i gårjob requisition id: JR105392 Job Description Join Our Team as a Car Preparation Agent - Keep Our Fleet Ready for the Road! What You'll Do: Clean, refuel/recharge, and prepare vehicles for rental, ensuring they are in pristine condition. Check fluid levels and tire pressures for all vehicles. Complete and attach out-of-service tags and move vehicles to the maintenance area when necessary. Identify vehicles flagged for grounding, turn-back, or preventative maintenance, and ensure they are relocated to the appropriate lot. Assist with additional tasks as requested by management, especially during quieter periods. What We're Looking For: Ability to safely operate a wide variety of vehicles. Good communication skills, both written and verbal. Attention to detail and a proactive approach to vehicle maintenance. Play a key role in ensuring customers receive well-prepared, safe vehicles. Work in a fast-paced environment with a supportive team. Gain valuable experience with a wide variety of vehicles and hands-on maintenance tasks. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryEmployee SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Employee Relations Director is a part of the EMEA Employee Relations team and Global Employee Relations function. This role will be based in London and will report to the Senior Director of EMEA Employee Relations In this role, you will lead the ER function in the France, Central and South Regions, including emerging markets UAE and KSA. You will set the strategy for ER in the France, Central and South Regions, in alignment with the wider local ES function and the Global and EMEA ER strategy. You will manage a team of 4 ER professionals across France and Spain. Key responsibilities: Collaboration and Relationship building Collaborate and partner with ESBPs, Employment Legal and Employee Success COEs to achieve high quality, seamless ES support, and represent as "1 ES" to the business Partner closely with global and regional ER team members, share best practice and leverage support from each other Manage a constructive relationship with the Works councils in the region, leveraging the Labor Relations team partnership Investigations and Core ER activity Conduct investigations on more complex or escalated ER cases across EMEA (conducts investigations, supports performance management, run disciplinary, grievance and separation processes) Conduct joint investigations with the CSE in France as required Demonstrate a proven track record of managing complex casework Restructure and RIF Activity Lead individual restructures and work in partnership with wider ES teams to execute on collective redundancy programs including RCCs, applying local legal processes and Salesforce practice and policy Partner with the wider EMEA ER team to create and sustain positive employee relations programs and standard methodologies across the region Manage executive exits, negotiations with external counsel, balanced with Financial and legal risk management Other Coach business leaders and people managers through ER challenges, handling business risk and balancing commercial decisions with employee welfare Deliver and facilitate training as required on ER processes Generate, analyze and report on metrics to share themes and trends to the business. Maintain excellent data hygiene in the ER case management system Share business insights into ER trends and themes with ESBP leaders on a quarterly basis Lead or participate on special projects/programs requiring ER internal partner input, as needed (e.g. HR Compliance activity). Make informed and measured judgement calls in complex pressurized situations, ensuring we consult with key stakeholders to achieve the best possible outcome while balancing risk to the company and staying true to our company values. Create executive summaries for senior stakeholders, outlining key challenges, risks, issues, assumptions including possible and recommended course/s of action to reach a resolution. Desired skills and experience Demonstrated experience in Employee Relations and Works Council/ Trade Union management Fluency in English and French is preferred, one other language would be ideal. Experience as an HR BP with material ER exposure or as an ER specialist Proven negotiation skills and an ability to influence others Excellent written and verbal communication skills Ability to build strong partnerships and work effectively in a matrixed environment with leaders and ES colleagues A Human Resources; Industrial relations or other related degrees Experience working in a fast-paced environment, preferably in a high growth technology company although this is not a requirement. Benefits & Perks Check out our which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more LI-YUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. You will manage the operational components of the customer lifecycle - from onboarding through to renewal - ensuring accurate documentation, process consistency, and timely execution. This role is ideal for someone highly organised, analytical, and proactive, with strong operational discipline and the ability to balance customer success with delivery oversight. You'll act as the orchestrator between clients and Plentific's internal teams, ensuring seamless onboarding, adoption, and long term success. Responsibilities Ensure end users understand core functionality, workflows, and use cases - delivering training to clients on all available Plentific modules. Track client KPIs and ensure Plentific's value is documented and shared regularly. Monitor adoption metrics and intervene when usage trends decline, using data driven insights to identify issues early and resolve root causes. Oversee client onboarding and implementation workstream for small/medium clients, including project planning, milestone tracking & reporting, stakeholder management, and risk management. Coordinate & implement feature introductions and monitor usage post launch. Collaborate closely with cross functional teams including Product, Support, Onboarding, and Implementations to resolve issues and solutionise challenges. Raise and track escalations effectively with internal stakeholders, ensuring accountability and follow through. Develop and maintain clear governance structures for client engagement (e.g., QBRs, MBRs, operational meetings, training), tailoring cadence and content to each stakeholder group. Schedule and conduct periodic client operational meetings to maintain momentum and address key actions. Support the Strategic Account Director by attending QBRs from an operational perspective, providing KPI data, insights, and recommendations for improvement. Identify upsell opportunities and liaise with the Strategic Account Director to support growth initiatives. Build trusted client relationships at all levels - operational through to executive - ensuring alignment, buy in, and stakeholder engagement throughout the customer journey. Prioritise workloads effectively to manage multiple client accounts and deliver timely, high quality support. Ensure timely responses to client requests and internal follow ups. Skills Excellent communication skills, both verbal and written, to engage effectively with clients and internal teams. Strong attention to detail to ensure accuracy in client interactions, issue resolution, and documentation. Familiarity with CRM and CSM platforms (e.g., Salesforce, Planhat). Comfortable owning processes from initiation to resolution. A mindset focused on process improvement and cross functional collaboration. Experience and Qualifications Excellent communication skills, both verbal and written, to engage effectively with clients and internal teams. Strong stakeholder management skills, able to adapt approach to different audiences - from operational users to senior executives. Strong attention to detail to ensure accuracy in client interactions, issue resolution, and documentation. Demonstrated ability to leverage data and insights to spot risks early, track adoption trends, and drive measurable outcomes. Confident in managing multiple concurrent projects, with proven ability to oversee & manage delivery workstreams, identify dependencies and mitigate delivery risks. Familiarity with CRM and CSM platforms (e.g., Salesforce, Planhat). Comfortable owning processes from initiation to resolution, with a mindset focused on process improvement and cross functional collaboration. Solution oriented, with the ability to "get into the weeds" of the product features to troubleshoot and problem solve effectively. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.

Join a People and Culture team that is strengthening its structure and raising its standards. You will lead HR operations across the full employee lifecycle and keep core processes running with accuracy and pace. You will bring order, clarity, and consistency to a function that supports 560 colleagues. This role suits someone who runs HR operations well, spots issues early, fixes gaps, and builds reliable processes that teams can trust. At Bionic, you help small business owners sort the essentials they rely on. We use smart technology and a strong human service to give clear options and fast support. Our goal is simple, make life radically easier for small business owners by giving them one place they can rely on for their business needs. What you will do Run all HR operations including onboarding, offboarding, employee data, contracts, and right to work checks. Lead and develop the HR Ops team to deliver accurate and timely work. Coordinate payroll with Finance and ensure clean data each month. Maintain HR records and keep all data compliant with GDPR. Own the annual HR calendar including pay review and performance cycles. Manage the HRIS and work with IT to improve accuracy, workflows, and integrations. Produce monthly HR reporting for senior leaders including headcount, turnover, absence, and board updates. Manage Culture Amp surveys and support teams with insights. Lead compliance activity including DBS, financial checks, and policy updates. Support internal and external audits for payroll and HR files. Improve processes across the function to reduce manual effort and strengthen the colleague experience. Support projects in onboarding, learning, and wider People and Culture priorities. Lead the annual benefits review including healthcare, life assurance, pensions, and cycle to work. What you bring 5 to 8 years of HR experience with at least 2 to 3 years leading HR operations. Strong working knowledge of HR processes across payroll, benefits, compliance, and HR systems. Experience running or administering an HRIS. Confidence with data, reporting, and presenting clear insights. Strong communication skills and the ability to work well with senior leaders. High accuracy and attention to detail. Experience leading a small team. Strong planning and project skills. Why this role matters You will be the person who keeps HR running smoothly each day. You will set the standard for accuracy, pace, and service. You will shape how colleagues experience key moments in their journey. You will work closely with the Chief People Officer and play a central role in how the People and Culture function develops. If you want to lead a high-impact HR Ops function and enjoy making things work better, you will thrive in this role. Our selection process We keep the process clear and consistent. You will start with an online application that includes a small number of short questions so we can understand your HR operations experience. If your application is successful, you will move to a first stage video call with our Talent team. This is followed by a competency interview with a member of the P&C team. The final stage includes a short task focused on HR operations so you can show how you work. We aim to give quick updates at each step. About Bionic Group Bionic has 560 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward. Benefits Enhance your health & wellbeing Private healthcare cover Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies Eyecare scheme Taking time away from work ️ 25 days annual leave plus the 8 UK bank holidays, increasing with tenure 1 paid family/religious day of leave per year - following successful probation period 1 paid charity volunteering day per year Option to buy/sell up to an additional 3 days leave per year 1 paid family / religious day of leave per year following successful probation period Family matters: for the special moments Enhanced maternity, paternity or shared parental leave 2 days off for your wedding upon joining, and up to 5 days after 2 years' service Flexible working options & a hybrid work approach Financial wellbeing Auto-enrolled salary sacrifice pension scheme Life assurance Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure Cycle to work scheme Recognition Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition Long service awards

About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimise maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Technical Lead, you'll play a key role in delivering high quality experiences for our Portal product and clients. You'll be tasked to lead the development team, improve our processes, roadmaps and implementations. This role requires you to collaborate closely with the Delivery team. Responsibilities Product Development & Scoping Collaborate on defining and refining product requirements for the Resident Experience products Scope and design functionality for client implementations and Resident Experience products to align with business objectives Technical Leadership & Oversight Provide technical oversight across projects, ensuring adherence to best practices and architectural standards Offer pre sales technical guidance and expertise to support client proposals and solution design Quality Assurance & Release Management Lead QA processes for the Active Portal product, maintaining high standards of product reliability and performance Own the release management process, including coordination, documentation and publication of release notes Code Quality & Development Standards Conduct code reviews to ensure code quality, maintainability and readiness for deployment Define and uphold coding standards, testing strategies and documentation best practices Continuous Improvement & Innovation Identify, prioritise and manage technical debt to ensure long term scalability and efficiency Evaluate and implement new tools, frameworks and technologies to enhance team productivity and system performance Technical Requirements 8+ years Laravel experience Experience with modern PHP tooling and best practices, including static analysis using PHPStan Experience with writing tests, particularly unit and integration tests, preferably in PHPUnit 5+ years experience working with MySQL Strong experience creating Composer packages, preferably working with Packagist and/or Satis 5+ years experience working with Nginx Experience with Docker Experience with Nix command line Experience with CI/CD, preferably with Bitbucket Pipelines or similar 5+ years Drupal experience using modern practices in Drupal 8+ 5+ years experience working with AWS across services such as RDS, S3, EC2, ALB, Route53 and SES 5+ years experience with Ansible for deployment and provisioning Experience with Vagrant for local development environments Experience working with and designing APIs Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes-they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. Example projects These are some examples of projects that engineers on our team have worked on recently: Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers What you'll bring Experience building and scaling end-to-end production systems Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences Even better Experience building or deploying AI/LLM systems in production Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Reporting to the Director, Revenue Operations, this position is responsible for leading a variety of strategic post-sale initiatives in support of OpenTable's global customer success and account management teams. Candidates for this role must have experience managing a high-performing team, coordinating cross-functional projects and stakeholders, and manipulating large datasets to discover opportunities and trends - all for the purpose of making strategic recommendations to improve customer experience and increase efficiency across the organization. The individual in this role is expected to practice excellent communication, presentation, and technical project management skills and possess extensive knowledge regarding industry standard Support automation and Sales outreach tools. Experience with Salesforce Service Cloud and its suite of AI solutions (Agentforce, Einstein), as well as Salesforce-integrated telephony systems is a must. Familiarity with other customer experience and conversation intelligence tools - such as LevelAI and Clari - is a plus. This position will partner directly with multiple departments including senior leadership, Support, Account Management, Onboarding, and Product & Engineering to support the design and implementation of automated processes, primarily within Salesforce and leveraging AI-powered solutions. In this role, you will: Own OpenTable's Agentforce development roadmap and serve as a key contributor to the OpenTable-Salesforce relationship. Independently lead high-visibility initiatives, including running discovery sessions, developing project timelines, managing testing/execution and measuring results. Proactively communicate with stakeholders and project collaborators to ensure requirements are clearly defined. Serve as a liaison between the Salesforce administration team, the Product & Engineering team, and the Services org, supporting enhancement prioritization efforts and translating technical language to ensure needs and next steps are easily understood. Contribute to end user training development in collaboration with Enablement resources and cross-functional partners for roll-outs of new tools and processes. Monitor feature/process success against pre-defined KPIs to identify opportunities for increasing adoption. Collect feedback and handle the flow of inbound ad hoc requests from the Sales & Services team. Own and oversee the creation of process guides, FAQs, and related materials. Manage a team responsible for supporting a variety of Services-related programs, processes, and initiatives. Please apply if you have: 5-10 years of experience in an Operations and/or Strategy role with people management responsibilities. Advanced Excel skills, including proficiency with pivot tables and VLOOKUP. Deep knowledge of Salesforce (Service Cloud) and Support operations systems. Experience contributing to Salesforce solution design and building a strategic systems roadmap. A passion for discovering and implementing cutting edge AI technologies and solutions. Operational experience measuring and improving efficiency, utilization, scaling initiatives, etc. Contagious enthusiasm and a willingness to take on tough projects with little direction. Strong presentation and written/verbal communication skills, including detailing business processes, use cases, requirements, and project plans. Excellent analytical and reporting capabilities and creative problem-solving, project coordination, and organization skills. Benefits and Perks Work from (almost) anywhere for up to 20 days per year Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to Headspace Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) Paid parental leave Generous paid vacation + time off for your birthday Focus on your career growth: Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups Income protection and life assurance Employee Assistance Program - including 24/7 GP & free legal advice Pension plan contributionsDiscounted gym membership Bike2Work Season ticket loan Social events & Thursday happy hours Free lunch 2 days per week At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves. If you need adjustments during the application or interview process, or on the job, we're here to support you. Please reach out to your to request any adjustments.

Base office: Sheffield City Centre (We're hybrid: 2 days p/w in the office, 3 days remote/wfh or office if you prefer!) Travel expectations: Fortnightly travel to London & occasional travel to Lincoln. (Travel paid) This is a Junior role and would be perfect for a highly driven second jobber who's ready to take the next step in their recruitment career and make a real impact. You're either: stepping up from a Recruitment/HR Coordinator role in a fast-paced environment and excited to move into the world of Talent you have some experience in a high-volume recruitment role managing junior-mid-level roles end to end Our Mission At Goodlord, we're on a mission to create the best renting experience in the world. We're a multi-award-winning UK Best Workplace with 300+ passionate Goodlordians supporting thousands of letting agents. The Opportunity Reporting to the Talent Lead and working closely with hiring managers and the wider People Team, you'll play a key role in delivering our People Strategy, with a focus on high-volume and junior-mid-level hiring. This role is ideal for someone who genuinely loves recruitment: the people, the process, and the impact it has on a growing business. What you'll be doing Managing end-to-end recruitment for junior-mid-level roles Building pipelines, crafting engaging job ads and driving smooth processes Partnering with hiring managers to make great, fair hiring decisions Championing exceptional candidate experience and inclusive hiring What we need you to bring We don't mind whether you have a degree or what sector you're coming from - what matters is your passion for hiring great people and delivering a brilliant experience. You should: be stepping up from a Recruitment/HR Coordinator role or have high-volume junior-mid recruitment experience Thrive on process, prioritisation and keeping data clean and accurate, using an ATS/HRIS or similar (we use Ashby & Personio- we are serious about our People Tech!) Be able to build warm, trusted relationships with candidates and hiring managers Enjoy working at pace and rolling up your sleeves when needed Bring curiosity and care to inclusive hiring and employer branding Above all else - you're passionate about hiring the 'right' people and ready to make things happen! What's in it for you Annual leave: 25 days holiday (plus UK Bank Holidays), plus 1 extra day per full holiday year up to 32 days. Your well-being matters: Bi-weekly coaching with Sanctus for performance and mental health coaching. Family support: 3 months of fully-paid parental leave for all Goodlordians, regardless of gender. Our team: Join an energetic, sociable, and passionate group determined to make a difference. We learn from each other, value authenticity, and don't have time for politics. What's Next? If you're ready to help us provide the best renting experience in the world, then click apply - it only takes 2-3 minutes! (Full job specification available on request) Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us! Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer. Regrettably we are not able to provide sponsorship for this role. No agencies please we have tried and trusted partners we would turn to should we require support.

Base office: London E1 (We're hybrid: 2 days p/w in the office, 3 days remote/wfh or office if you prefer!) Travel expectations: Monthly travel to our Sheffield or Lincoln office (travel paid) This is a Junior role and would best suit a highly driven second jobber who's ready to take the next step in their recruitment career and make a real impact. You're either: stepping up from a Recruitment/HR Coordinator role in a fast-paced environment and excited to move into the world of Talent you have experience in a high-volume recruitment role managing junior-mid-level roles end to end Our Mission At Goodlord, we're on a mission to create the best renting experience in the world. We're a multi-award-winning UK Best Workplace with 300+ passionate "Goodlordians" supporting thousands of letting agents. The Opportunity Reporting to the Talent Lead and working closely with hiring managers and the wider People Team, you'll play a key role in delivering our People Strategy, with a focus on high-volume and junior-mid-level hiring. This role is ideal for someone who genuinely loves recruitment: the people, the process, and the impact it has on a growing business. What you'll be doing Managing end-to-end recruitment for junior-mid-level roles Building pipelines, crafting engaging job ads and driving smooth processes Partnering with hiring managers to make great, fair hiring decisions Championing exceptional candidate experience and inclusive hiring What we need you to bring We don't mind whether you have a degree or what sector you're coming from - what matters is your passion for hiring great people and delivering a brilliant experience. Be stepping up from a Recruitment/HR Coordinator role or have high-volume junior-mid recruitment experience Thrive on process, prioritisation and keeping data clean and accurate, using an ATS/HRIS or similar (we use Ashby & Personio- we are serious about our People Tech!) Be able to build warm, trusted relationships with candidates and hiring managers Enjoy working at pace and rolling up your sleeves when needed Bring curiosity and care to inclusive hiring and employer branding Above all else - you're passionate about hiring the 'right' people and ready to make things happen! What's in it for you Annual leave: 25 days holiday (plus UK Bank Holidays), plus 1 extra day per full holiday year up to 32 days. Your well-being matters: Bi-weekly coaching with Sanctus for performance and mental health coaching. Family support: 3 months of fully-paid parental leave for all Goodlordians, regardless of gender. Our team: Join an energetic, sociable, and passionate group determined to make a difference. We learn from each other, value authenticity, and don't have time for politics. What's Next? If you're ready to help us provide the best renting experience in the world, then click apply - it only takes 2-3 minutes! (Full job specification available on request) Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us! Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer. Regrettably we are not able to provide sponsorship for this role. No agencies please - we have tried and trusted partners we would turn to should we require support.

Director, Product Management - Growth Marketing United Kingdom - London Technology Full Time Regular 11/04/2025 ID # R-99064-1 Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. This is a high impact opportunity to shape the strategic vision that enables scalability and innovation for a large marketing portfolio across Expedia Group brands globally. You will work closely with engineering and Machine Learning teams to lead multi disciplinary product development across data, automation, optimization, and AI innovation, directly impacting how Expedia Group partners with large advertising platforms such as Google, Apple, and Meta. In this role, you will: Lead cross functional delivery with engineering, data science, analytics, and business stakeholders to design and ship scalable measurement and automation services. Enable generative AI innovation across marketing for content generation and ad creatives. Collaborate on architectural standards, influencing technology choices that support scale, automation, and interoperability across data and machine learning workflows. Define and track success metrics tied to product adoption, data quality, cost efficiency, and revenue impact to drive outcome based prioritization. Communicate technical concepts clearly to executive and non technical audiences, building alignment on priorities and investment decisions. Coach and develop product managers, fostering a data driven, innovative, and inclusive team culture. Implement AI powered solutions, facilitating technical feasibility discussions and guiding architecture design. Experience and qualifications: Bachelor's or Master's in Computer Science, Engineering, Data Science, or a related technical field (or equivalent professional experience) 10+ years of product management experience leading data, marketing platform, and AI/ML portfolios. Seasoned team leader Developer background with strong technical domain expertise will be preferred Deep knowledge of data engineering principles and workflow orchestration Strong understanding of machine learning operations Familiarity with generative AI architectures-LLMs, embeddings, vector databases, and prompt optimization Experience with Python, SQL, Java, HQL, Hive, PySpark, or similar programming languages preferred Passion for innovation, operational excellence, and scalable AI solutions that create business value and operational efficiencies Strong analytical acumen and capability to make data led decisions The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations such as Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I 9 to confirm work authorization.

# A&K Travel Group# Job Applicant Cookie Notice Last updated on: June 2, 2025 # Introduction and ScopeThis Job Applicant Cookie Notice (the " Notice ") is designed to assist you in understanding how and why A&K Travel Group Ltd (" AKTG , we, us, " or " our ") on our websites , and (collectively, the " Websites Provider and Cookie Type:Workday ( e.g. , PLAY\_LANG,PLAY\_SESSION, timezoneOffset,SESSIONID) Purpose: Duration:Session Provider and Cookie Type:Workday (TS\ , deviceID, \_cf\_bm) Purpose: Duration:Up to 1 year Provider and Cookie Type:Workday (WorkdayLB\_\ ) Purpose: Duration:Session Opting Out. Changes to this NoticeIf we make any material change to this Notice, we will post the revised Notice to our Websites and update the " Effective Date " above to reflect the date on which the new Notice became effective. Contact UsIf you have any questions about this Notice, please write to the AKTG privacy team by email at . Please allow up to four weeks for us to reply. You can also find more contact information by visiting our Job Applicant Privacy Notice. Job Description: Come and join one of the world's leading luxury travel brands. 60 years after Geoffrey Kent founded A&K, we're still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients' high expectations.With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can't be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you'll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There's always a buzz in the office about the latest ways we've gone the extra mile. Purpose: The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent. Responsibilities Sales At the earliest opportunity, to contact enquiries requested a brochure with a view to nurturing this initial enquiry into an active sales lead. To proactively ensure familiarity with all products developments in your region - most specially those promoted on the A&K website, in brochures, magazines and any other marketing collateral, including special offers. Participate in daily morning catch ups with your Regional Sales Manager - offering them a clear view of how many enquires, quotes, pre and post calls you have for that day. It is expected that a comprehensive daily update is provided, with complete visibility of your to-do list. To routinely attend product training sessions, including participating on company sponsored educational trips. Attend and actively participate in all learning opportunities, offering your expertise to the training team where requested to increase knowledge across the business. Complete the relevant educational pre and post trip paperwork, including the preparation and delivery of a presentation to your team and the office. Use effective questioning techniques to effectively establish client requirements and then use your product knowledge to create a bespoke itinerary, matching these established preferences and requirements. Ensure that itinerary proposals, with quote, are produced and delivered to the client within 24hrs - if this is not possible, then the client must be kept up to date with progress. Prepare quotes within the acceptable margin parameters as set out by the management team. To maintain an efficient, professional and friendly relationship with the client throughout the booking process. Maintain regular contact with clients (and travel agents) to keep them informed of progress and the status of booking, including updating on developments. To call the client pre-travel and post-travel to seek feedback, pre-empt any problems and maintain a courteous relationship. Encourage the client to complete a post-travel questionnaire. Take responsibility for any post-travel problem solving in a professional, expedient and diplomatic manner, always looking to exceed expectations and deliver total client satisfaction. Fully research all itineraries, from the information/costings held on our in-house system or on file, Amadeus for flight information, manuals and guides where necessary. Consult with our ground handlers before a quotation finally becomes a booking. Consultant must ensure that client is advised of likely timescale for this processGeneral Reliably follow all company processes and procedures to ensure maximum efficiency. Additionally, you should also look to make recommendations for enhancements. Actively participate in, and implement learning from, all available hard and soft skills training. Provide cover for absent colleagues so that service delivery to clients is seamless and maintained. Represent Abercrombie & Kent at client events and trade exhibitions and be an ambassador for the brand. Revenue & Profitability Proactively manage the progress of itineraries from initial quote through to bookings and repeat business - specifically following-up all itinerary proposals sent to clients to ensure maximum conversion to bookings to maximise revenue and profit. This involves the very deliberate application of sales techniques. Be aware of individual and team sales targets, always working to ensure these are achieved or exceeded. Maximise margin through adherence to the set margin guidelines and eliminate mistakes through the precise use of the reservations system. Sales Performance Actively promote A&K DMCs, and end-user product. Collect and increase client information to ensure relevant information is retained. Elicit and record specific reasons why a proposed trip did not result in a booking to learn directly from the client and use this knowledge in the future. Sign off the file post-travel, securing repeat business and recommendations. About you Experience of travel within this region (essential) Passionate about travel Travel Industry Experience (desirable) Sales driven and focused A positive team player Articulate and creative Keen to progress and develop a career within the travel industry Enthusiastic and fun What we offer Competitive salary plus commission Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service 25 days annual leave - in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family) Discounted Gym Membership - we offer a contribution of up to £35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex. Life Assurance (2x base salary paid out as a tax-free sum) Enhanced Paid Parental Leave - 18 weeks full pay regardless of gender Employee Assistance Program - includes access to wellbeing resources and counselling £1,000 Recruitment Referral Bonus Cycle to work scheme Season Ticket Loans Regular Social EventsIf you would like to learn more about the position, please email Why work for A&K What makes A&K a great place to work is the people. It's our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We're looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams-Engineering, Product, Sales, Support, and Marketing-to optimise customer strategies and expand use cases. What you'll be doing: Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations. Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams. Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences. Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow's products. Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We'd Love to Hear From You If Have: A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack. Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist. SQL and data modelling experience, and proficiency at manipulating data. Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: A competitive package, including share options Flexible working A generous holiday allowance no matter where you are in the world MacBook and home office equipment allowance Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

Concept Quality Reply is a QA and software testing company focused on delivering high-quality digital solutions. We provide governance and production monitoring to ensure ongoing performance and compliance after release. Through advanced test automation and AI-driven testing strategies, we help organizations accelerate development, reduce risk and ensure reliability across the entire software lifecycle. Our goal is to transform QA intoa strategic driver of innovation and efficiency. Role Overview AreyoupassionateaboutTestAutomationandbuildingrobustframeworks?WeareseekingaTestAutomationExperttoleadandevolveourtestingframeworkforWeChatMiniProgramapps.You'llworkonahigh-impactinitiativethatdrivesautomatedtestcreationandexecutioninsideWeixinDevTools-whileexploringinnovativeapproaches(includingfunctionalagents)tospeedupauthoring,maintenance,andreliability. Responsibilities CollaboratewiththeprojectleadtoenhanceandscaleourTestingFrameworkforWeixinDevTools(WeChatMiniProgramE2Eandregressiontesting) Integrateandoptimizethird-partytoolsfororchestrationandevaluation(e.g.,WebdriverIO,Selenium,Appium),includingparallelizationandCI/CDpipelines DefineandsupportQAtestingphases(smoke,regression,integration,E2E,UAT)andimplementbestpracticesintestdesignandmaintainability Buildreusablepatterns(pageobjects/screenplay),selectors,fixtures,andstubs/mockstostabilizeandscalethetestsuite Introduceinnovationstoacceleratetesting-suchasfunctionalagentsforcodegeneration,smartselectors,self-healinglocators,andautomatedtestdatastrategies Contributetometricsandreporting:coverage,stability,flakinessrate,pass/failtrends,andtime-to-detect/repair Supportcontinuousvalidation,experimentation,andautomationthroughoutdevelopmentcycles;mentorcontributorstotheframework About the candidate AminimumBachelor'sdegreeinComputerScienceoratechnology-relatedfield Hands-onexperiencewithtestautomationframeworksandtools;knowledgeofWebdriverIOpreferred;AppiumandSeleniumarewelcomed ProvenQAtesterbackgroundwithunderstandingoftestingphases,testdesigntechniques(e.g.,equivalencepartitioning,boundaryvalues),anddefectlifecycle Experiencebuildingormaintainingautomationframeworks,includingutilitiesfordatamanagement,reporting,andCIintegration Familiaritywithmobileormini programtesting;exposuretoWeixinDevToolsortheWeChatMiniProgramecosystemisastrongplus Comfortwithasynchronousprogramming,selectorsstrategy,networkinterception/mocking,andflakytestmitigation Curiosity,autonomy,andacollaborativemindset-especiallyonexploratoryandframework-levelinitiatives Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.