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Adecco
Development Project Manager (Interim)
Adecco Wakefield, Yorkshire
Adecco's specialist Property Services Division are proud to have been commissioned to once again partner exclusively with a Housing Association to assist them in recruiting a Development Project Manager work from their offices within South Yorkshire on an interim basis for 6 months. Role Purpose Effectively deliver multiple New Build Schemes on time, in budget and to the requisite quality standards and specification. Acting as client representative for assigned schemes and leading the client project team; and Act as budget holder for assigned newbuild schemes and manage scheme cashflows and provide accurate forecasting of key development milestones for the benefit of the wider development team and business. Candidate Requirement - Experience Experience in the project management and development of construction projects Experience and significant success in, meeting performance targets and contributing to continuous improvement in service delivery Proven track record in a position in the development department of a housing or construction organisation. Capable of delivering results to tight deadlines and under pressure Experience of successfully working on several projects at the same time A well-developed understanding of operational services delivery within a large organisation. Experience of managing project budgets A proven track record of cashflow management Have an understanding and experience of the planning system and Building Regulations Experience of writing clear and concise reports Have experience of delivery affordable housing schemes Demonstrate an understanding of the strategic aims of the organisation together with the broader issues of social housing Experience of Procuring Contracts and Services whilst providing Value for Money Salary and Benefits (Apply online only) per day 6 months contract Immediate start If you feel this role is for you and have the relevant qualifications; experience and competences and you can make a difference at Vico Homes and you wish to have a discrete conversation, please contact. Allan Madden - Head of Property Solutions Adecco Property Services (phone number removed) (url removed)
Jan 11, 2026
Seasonal
Adecco's specialist Property Services Division are proud to have been commissioned to once again partner exclusively with a Housing Association to assist them in recruiting a Development Project Manager work from their offices within South Yorkshire on an interim basis for 6 months. Role Purpose Effectively deliver multiple New Build Schemes on time, in budget and to the requisite quality standards and specification. Acting as client representative for assigned schemes and leading the client project team; and Act as budget holder for assigned newbuild schemes and manage scheme cashflows and provide accurate forecasting of key development milestones for the benefit of the wider development team and business. Candidate Requirement - Experience Experience in the project management and development of construction projects Experience and significant success in, meeting performance targets and contributing to continuous improvement in service delivery Proven track record in a position in the development department of a housing or construction organisation. Capable of delivering results to tight deadlines and under pressure Experience of successfully working on several projects at the same time A well-developed understanding of operational services delivery within a large organisation. Experience of managing project budgets A proven track record of cashflow management Have an understanding and experience of the planning system and Building Regulations Experience of writing clear and concise reports Have experience of delivery affordable housing schemes Demonstrate an understanding of the strategic aims of the organisation together with the broader issues of social housing Experience of Procuring Contracts and Services whilst providing Value for Money Salary and Benefits (Apply online only) per day 6 months contract Immediate start If you feel this role is for you and have the relevant qualifications; experience and competences and you can make a difference at Vico Homes and you wish to have a discrete conversation, please contact. Allan Madden - Head of Property Solutions Adecco Property Services (phone number removed) (url removed)
X1 Lettings
Block Manager
X1 Lettings City, Manchester
Block Manager Block Manager - X1 Sales and Lettings/Haymarket Welcome to X1 X1 Sales and Lettings is a successful and rapidly expanding business, with offices in Liverpool, Leeds, Manchester and Kent, an expert team base of over one hundred and thirty and a managed portfolio of over 5000 properties across the Northwest and Kent. We pride ourselves on providing a high quality rental, sales, block management and property management experience whilst building strong and lasting relationships with our tenants and landlords alike. Haymarket is X1's in-house Block Management company, and our shared goal is to develop a culture built around exceptional people, exceptional products and exceptional service. For more information, please visit the X1 Sales Lettings & Haymarket Block Management website or our social media pages. Our values We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility. The role As Block Manager you will be responsible for assisting the Block Management Team with all aspects of block management for the developments within your portfolio across Manchester and Liverpool. You will spend 4 days per week in Manchester and 1 day a week in Liverpool. You must have access to your own vehicle. You will hold responsibility for assisting with the successful running of the operation of the buildings we manage - ensuring they are fully compliant with all legislative requirements, that they are well maintained and presented in pristine condition, and that we are providing fantastic places for people to live, which you are proud to showcase. You will be a problem solver, finding resolutions to large and small scale maintenance projects, with a focus on health and safety. You will also work alongside our finance team to help prepare service charge accounts and budgeting, and will manage the caretakers and maintenance staff working on your sites. This is a dynamic, multi faceted role, so you'll be someone who thrives on handling multiple projects - with no two days, weeks or months the same. What you will bring We are looking for a highly organised individual, with an eye for detail, great self management skills, someone who is proud of what they do and has a people friendly personality. The successful candidate must have experience within the property industry and a full UK driving licence. Qualifications in at least one of the following: IOSH, ARMA, RICS, IRPM are highly desirable. Experience of managing high-rise buildings over 18m is preferred, but not essential. Experience of working with RTM and RMC buildings would be advantageous. We offer Depending on experience and qualification, we offer a competitive salary, 25 days annual leave plus bank holidays and additional paid time off over Christmas. We place great importance and investment in your on-going training and development. All block managers receive regular CPD training and we are happy to sponsor you through IRPM/RICS and other relevant industry qualifications, if you do not already hold them. Department - Block Management Contract type - Permanent Location - Manchester 4 days per week with 1 day per week in Liverpool Hours - 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday Salary - 25,000 - 27,000 per annum, dependent on experience and qualification levels REF-(Apply online only)
Jan 11, 2026
Full time
Block Manager Block Manager - X1 Sales and Lettings/Haymarket Welcome to X1 X1 Sales and Lettings is a successful and rapidly expanding business, with offices in Liverpool, Leeds, Manchester and Kent, an expert team base of over one hundred and thirty and a managed portfolio of over 5000 properties across the Northwest and Kent. We pride ourselves on providing a high quality rental, sales, block management and property management experience whilst building strong and lasting relationships with our tenants and landlords alike. Haymarket is X1's in-house Block Management company, and our shared goal is to develop a culture built around exceptional people, exceptional products and exceptional service. For more information, please visit the X1 Sales Lettings & Haymarket Block Management website or our social media pages. Our values We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility. The role As Block Manager you will be responsible for assisting the Block Management Team with all aspects of block management for the developments within your portfolio across Manchester and Liverpool. You will spend 4 days per week in Manchester and 1 day a week in Liverpool. You must have access to your own vehicle. You will hold responsibility for assisting with the successful running of the operation of the buildings we manage - ensuring they are fully compliant with all legislative requirements, that they are well maintained and presented in pristine condition, and that we are providing fantastic places for people to live, which you are proud to showcase. You will be a problem solver, finding resolutions to large and small scale maintenance projects, with a focus on health and safety. You will also work alongside our finance team to help prepare service charge accounts and budgeting, and will manage the caretakers and maintenance staff working on your sites. This is a dynamic, multi faceted role, so you'll be someone who thrives on handling multiple projects - with no two days, weeks or months the same. What you will bring We are looking for a highly organised individual, with an eye for detail, great self management skills, someone who is proud of what they do and has a people friendly personality. The successful candidate must have experience within the property industry and a full UK driving licence. Qualifications in at least one of the following: IOSH, ARMA, RICS, IRPM are highly desirable. Experience of managing high-rise buildings over 18m is preferred, but not essential. Experience of working with RTM and RMC buildings would be advantageous. We offer Depending on experience and qualification, we offer a competitive salary, 25 days annual leave plus bank holidays and additional paid time off over Christmas. We place great importance and investment in your on-going training and development. All block managers receive regular CPD training and we are happy to sponsor you through IRPM/RICS and other relevant industry qualifications, if you do not already hold them. Department - Block Management Contract type - Permanent Location - Manchester 4 days per week with 1 day per week in Liverpool Hours - 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday Salary - 25,000 - 27,000 per annum, dependent on experience and qualification levels REF-(Apply online only)
Flexible Luxury Cluster Revenue Manager - Multi-Property
The Vineyard Group Edinburgh, Midlothian
A luxury hospitality brand in Scotland seeks a Cluster Revenue Manager to drive revenue growth across its portfolio. The ideal candidate will have 3-5 years of relevant experience and be adept at implementing strategic pricing and forecasting techniques. This role offers flexibility, allowing candidates to shape it around their strengths. Competitive benefits include comprehensive holiday, employee assistance programs, and wellness discounts.
Jan 11, 2026
Full time
A luxury hospitality brand in Scotland seeks a Cluster Revenue Manager to drive revenue growth across its portfolio. The ideal candidate will have 3-5 years of relevant experience and be adept at implementing strategic pricing and forecasting techniques. This role offers flexibility, allowing candidates to shape it around their strengths. Competitive benefits include comprehensive holiday, employee assistance programs, and wellness discounts.
Get Staffed Online Recruitment
Complaints Manager
Get Staffed Online Recruitment Cheltenham, Gloucestershire
Complaints Manager Our client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, they are entering an exciting period of growth to meet the needs of their expanding client base. They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man click apply for full job details
Jan 11, 2026
Full time
Complaints Manager Our client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, they are entering an exciting period of growth to meet the needs of their expanding client base. They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man click apply for full job details
Talent Staffing
Property Block Manager
Talent Staffing Croydon, London
Our client have a large portfolio of mainly residential property within their portfolio and are seeking an experienced Block Manager to work from their Regional office based in Croydon Position: Block Manager RESPONSIBILITIES & DUTIES: To assist the Management Team with the efficient and effective management of a designated property portfolio comprising of residential and mixed use properties, to include but not limited to the following tasks: CLIENT CARE • To follow and adhere to the Group s policies and procedures at all times. • To prepare reports for the Board (Major Works, Property Inspections, H&S Reports, schedules of information etc.) • To put forward recommendations and obtain instructions (from Team Leader (Estate), Residential Management Executive and Regional Control) on matters concerning the effective management of the managed portfolio. • To manage/ prioritise risks and liabilities. • To avoid conflicts of interest at all times. • To maintain good Landlord and Tenant relationships by providing a high-quality service to all tenants and leaseholders of the Group. • To obtain value for money for the Group and act in a commercially focused manner. • To work with Colleagues and external consultants to ensure that the Group s interests are preserved. DAY TO DAY MANAGEMENT • Understand the various types of interest/ tenures that the Group holds and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant). • Liaise with leaseholders, tenants, residents associations through general correspondence, emails, letters, newsletters, circulars, in a prompt and professional manner. • Prepare Tenant Handbooks in accordance with the Groups policies and procedures. • Attend residents meetings as required. • Read and interpret leases to ensure that the portfolio is managed in accordance with the provisions of the lease. • Manage site staff (caretakers, porters), taking advice from Group Resources where necessary. • Maintain Property Records in accordance with the Group s policies and procedures. • Utilise the Group s Property Management Systems (Horizon) to run reports, input data, raise purchase orders, approve invoices etc. • Deal with Insurance Claims in accordance with the Group s procedures. • Undertake routine Property Inspections in accordance with the Group s procedures and identify any building defects/ maintenance issues and dealing with these accordingly. MAINTENANCE • Deal with maintenance issues, both reactive and planned, to ensure that the Group does not find itself in breach of its repairing obligations. • Manage Contractors to ensure that works are carried out in a proper and workmanlike manner and at a reasonable cost. • Set up Service Level Agreements (e.g. cleaning, gardening contracts) and monitor these to ensure that the contractual standard is being met. • Specify minor works and obtain comparative quotes. • Liaise with the Area Building Surveyor regarding any complex building maintenance issues. • Audit/ spot check works before signing off invoices for payment. QUALIFYING WORKS & LONG TERM AGREEMENTS • Work with the Regional Surveyor to identify and implement 'major works projects. • Budget for 'major works through the service charge or reserve fund, ensuring that leaseholders are given advance warning of any significant increases as a result of planned works. • Prepare reports for Major Works Committee and once instructed, prepare Section 20 Consultation notices for solicitors approval and, once approved, consult with leaseholders and liaise with them throughout the course of the works. FINANCIAL • Prepare Service Charge Budgets in a timely fashion and monitor expenditure, throughout the course of the financial year, to ensure it is within budget. • Set Reserve Funds to ensure that major works can be undertaken, as planned and without significant increases for leaseholders or the group where tenders need to be re-invited. • Assist with the preparation of end of year accounts and answer expenditure queries from external auditors, accounts and leaseholders. SKILLS & EXPERIENCE • Sound working knowledge of Landlord and Tenant legislation, H&S legislation, RICS and ARMA guidelines and other best practices applicable to residential and mixed use property management. • Excellent verbal communication skills • Excellent written communication skills • Excellent organisational and time management skills, • Ability to multi-task and work well under pressure • Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. • Good team player • A commitment to providing high levels of service at all times ENTRY • Minimum 2 years experience in a similar role • Ideally Degree level, minimum A-levels grades A-C • AIRPM, MIRPM, AssocRICS HOURS & ENVIROMENT • Office Hours 9.15am to 5.30pm, Monday to Friday. Must be prepared to work longer hours where required i.e. to attend occasional evening meetings. Car driver and car owner required (generous mileage allownace)
Jan 11, 2026
Full time
Our client have a large portfolio of mainly residential property within their portfolio and are seeking an experienced Block Manager to work from their Regional office based in Croydon Position: Block Manager RESPONSIBILITIES & DUTIES: To assist the Management Team with the efficient and effective management of a designated property portfolio comprising of residential and mixed use properties, to include but not limited to the following tasks: CLIENT CARE • To follow and adhere to the Group s policies and procedures at all times. • To prepare reports for the Board (Major Works, Property Inspections, H&S Reports, schedules of information etc.) • To put forward recommendations and obtain instructions (from Team Leader (Estate), Residential Management Executive and Regional Control) on matters concerning the effective management of the managed portfolio. • To manage/ prioritise risks and liabilities. • To avoid conflicts of interest at all times. • To maintain good Landlord and Tenant relationships by providing a high-quality service to all tenants and leaseholders of the Group. • To obtain value for money for the Group and act in a commercially focused manner. • To work with Colleagues and external consultants to ensure that the Group s interests are preserved. DAY TO DAY MANAGEMENT • Understand the various types of interest/ tenures that the Group holds and its obligations in respect of each (Freehold, Head lease, Lessee, Leaseback, Tenant). • Liaise with leaseholders, tenants, residents associations through general correspondence, emails, letters, newsletters, circulars, in a prompt and professional manner. • Prepare Tenant Handbooks in accordance with the Groups policies and procedures. • Attend residents meetings as required. • Read and interpret leases to ensure that the portfolio is managed in accordance with the provisions of the lease. • Manage site staff (caretakers, porters), taking advice from Group Resources where necessary. • Maintain Property Records in accordance with the Group s policies and procedures. • Utilise the Group s Property Management Systems (Horizon) to run reports, input data, raise purchase orders, approve invoices etc. • Deal with Insurance Claims in accordance with the Group s procedures. • Undertake routine Property Inspections in accordance with the Group s procedures and identify any building defects/ maintenance issues and dealing with these accordingly. MAINTENANCE • Deal with maintenance issues, both reactive and planned, to ensure that the Group does not find itself in breach of its repairing obligations. • Manage Contractors to ensure that works are carried out in a proper and workmanlike manner and at a reasonable cost. • Set up Service Level Agreements (e.g. cleaning, gardening contracts) and monitor these to ensure that the contractual standard is being met. • Specify minor works and obtain comparative quotes. • Liaise with the Area Building Surveyor regarding any complex building maintenance issues. • Audit/ spot check works before signing off invoices for payment. QUALIFYING WORKS & LONG TERM AGREEMENTS • Work with the Regional Surveyor to identify and implement 'major works projects. • Budget for 'major works through the service charge or reserve fund, ensuring that leaseholders are given advance warning of any significant increases as a result of planned works. • Prepare reports for Major Works Committee and once instructed, prepare Section 20 Consultation notices for solicitors approval and, once approved, consult with leaseholders and liaise with them throughout the course of the works. FINANCIAL • Prepare Service Charge Budgets in a timely fashion and monitor expenditure, throughout the course of the financial year, to ensure it is within budget. • Set Reserve Funds to ensure that major works can be undertaken, as planned and without significant increases for leaseholders or the group where tenders need to be re-invited. • Assist with the preparation of end of year accounts and answer expenditure queries from external auditors, accounts and leaseholders. SKILLS & EXPERIENCE • Sound working knowledge of Landlord and Tenant legislation, H&S legislation, RICS and ARMA guidelines and other best practices applicable to residential and mixed use property management. • Excellent verbal communication skills • Excellent written communication skills • Excellent organisational and time management skills, • Ability to multi-task and work well under pressure • Good IT skills and proficient in Outlook, MS Word, Excel, Knowledge of HORIZON/ QUBE an advantage. • Good team player • A commitment to providing high levels of service at all times ENTRY • Minimum 2 years experience in a similar role • Ideally Degree level, minimum A-levels grades A-C • AIRPM, MIRPM, AssocRICS HOURS & ENVIROMENT • Office Hours 9.15am to 5.30pm, Monday to Friday. Must be prepared to work longer hours where required i.e. to attend occasional evening meetings. Car driver and car owner required (generous mileage allownace)
Barcan+Kirby
Conveyancer - New Build and Development
Barcan+Kirby City, Bristol
Conveyancer - New Build and Development We have a fantastic opportunity for a New Build Conveyancer to join our expanding New Build team in Kingswood . Our team has established connections with estate agents and property developers covering the South West region. We are therefore looking for someone who is engaged and confident in networking and other marketing/business development activities. Our department is highly regarded, and we frequently receive excellent reviews on Google and Review Solicitors. The role Some of the duties you can expect to be involved in are: Fee earning work Interviewing clients, taking instructions and keeping detailed file notes. Maintaining file checklists. Reviewing compliance documentation and analysing source of funds evidence for AML. Assessing quality of work undertaken. Issuing client care letters. Drafting or considering contract packages. Raising enquiries. Submitting appropriate searches. Drafting title, mortgage and search reports. Acting for mortgage lenders and dealing with lender requirements and conditions. Conducting exchanges of contracts. Agreeing form of transfer deeds, leases and raising requisitions. Completing matters on schedule. Ensuring post completion matters are dealt with in a prompt manner. Advising clients as to the progress of matters and costs. Maintaining adequate and up-to-date knowledge of the law and practice. Checking all draft documents. Giving undertakings in the approved form in conveyancing matters. Participation in marketing activities. Participate in team, departmental and office meetings. Any other reasonable duties as directed by your manager You will be expected to be able to work on a range of matters including, new build purchases, residential sales, plot sales, site acquisition and finance matters. Whilst you may not work predominantly on development site acquisition and finance matters you may be asked to work alongside our commercial property colleagues on such matters. Accounts procedures Preparation of bills of costs, completion statements, exchanging contracts and obtaining the approval of Accounts for bills. Obtaining payment on account from clients. Requesting cheques and obtaining authorised signatures. Notifying Accounts of department incoming telegraphic transfers. Preparing written requests for telegraphic transfer for authorisation. Counting money received from clients as payments in. Requesting transfer of money between client accounts and the office account. Referring amendments to cheques and bills to Partners for approval, and dealing with the related formalities. About us Barcan and Kirby is well known in the Bristol legal market both as a provider of excellent legal services for individuals and businesses, and as a progressive employer. We are committed to developing and nurturing our people, and encouraging positive wellbeing and mental health is central to our culture. We encourage open communication and foster a culture where colleagues are supported in achieving a real work/life balance. At Barcan and Kirby, we work hard to maintain a culture of kindness and friendliness, and welcome applications from individuals who fit with our values. We like to think that we do things a bit differently from other law firms. Working at Barcan and Kirby The ideal candidate Our ideal candidate will: Have previous conveyancing experience, ideally in residential new build and development. Have a Law degree; or hold a CILEx Professional Qualification (CPQ). Be IT literate and confident in using and adapting to new systems and processes. Exercise high standards of client care in a professional and pleasant manner at all times. Location and working hours Full-time (office hours are 9am - 5.15pm Monday to Friday) Part-time considered (minimum of four days) The role is based at our Kingswood office, but with the option to apply for hybrid working post-probation Belonging at Barcan and Kirby We are committed to creating and maintaining a diverse and inclusive working environment. We want you to bring your true self to work and encourage applications from anyone who embodies our values, regardless of age, ethnicity, religion, disability status, race, gender identity, sexual orientation, neurodiversity or anything else that makes you, you. _If there is anything we can do to make things more comfortable for you as part of the application process, including making a reasonable adjustment, please let us know by emailing ._ Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Work Location: In person
Jan 11, 2026
Full time
Conveyancer - New Build and Development We have a fantastic opportunity for a New Build Conveyancer to join our expanding New Build team in Kingswood . Our team has established connections with estate agents and property developers covering the South West region. We are therefore looking for someone who is engaged and confident in networking and other marketing/business development activities. Our department is highly regarded, and we frequently receive excellent reviews on Google and Review Solicitors. The role Some of the duties you can expect to be involved in are: Fee earning work Interviewing clients, taking instructions and keeping detailed file notes. Maintaining file checklists. Reviewing compliance documentation and analysing source of funds evidence for AML. Assessing quality of work undertaken. Issuing client care letters. Drafting or considering contract packages. Raising enquiries. Submitting appropriate searches. Drafting title, mortgage and search reports. Acting for mortgage lenders and dealing with lender requirements and conditions. Conducting exchanges of contracts. Agreeing form of transfer deeds, leases and raising requisitions. Completing matters on schedule. Ensuring post completion matters are dealt with in a prompt manner. Advising clients as to the progress of matters and costs. Maintaining adequate and up-to-date knowledge of the law and practice. Checking all draft documents. Giving undertakings in the approved form in conveyancing matters. Participation in marketing activities. Participate in team, departmental and office meetings. Any other reasonable duties as directed by your manager You will be expected to be able to work on a range of matters including, new build purchases, residential sales, plot sales, site acquisition and finance matters. Whilst you may not work predominantly on development site acquisition and finance matters you may be asked to work alongside our commercial property colleagues on such matters. Accounts procedures Preparation of bills of costs, completion statements, exchanging contracts and obtaining the approval of Accounts for bills. Obtaining payment on account from clients. Requesting cheques and obtaining authorised signatures. Notifying Accounts of department incoming telegraphic transfers. Preparing written requests for telegraphic transfer for authorisation. Counting money received from clients as payments in. Requesting transfer of money between client accounts and the office account. Referring amendments to cheques and bills to Partners for approval, and dealing with the related formalities. About us Barcan and Kirby is well known in the Bristol legal market both as a provider of excellent legal services for individuals and businesses, and as a progressive employer. We are committed to developing and nurturing our people, and encouraging positive wellbeing and mental health is central to our culture. We encourage open communication and foster a culture where colleagues are supported in achieving a real work/life balance. At Barcan and Kirby, we work hard to maintain a culture of kindness and friendliness, and welcome applications from individuals who fit with our values. We like to think that we do things a bit differently from other law firms. Working at Barcan and Kirby The ideal candidate Our ideal candidate will: Have previous conveyancing experience, ideally in residential new build and development. Have a Law degree; or hold a CILEx Professional Qualification (CPQ). Be IT literate and confident in using and adapting to new systems and processes. Exercise high standards of client care in a professional and pleasant manner at all times. Location and working hours Full-time (office hours are 9am - 5.15pm Monday to Friday) Part-time considered (minimum of four days) The role is based at our Kingswood office, but with the option to apply for hybrid working post-probation Belonging at Barcan and Kirby We are committed to creating and maintaining a diverse and inclusive working environment. We want you to bring your true self to work and encourage applications from anyone who embodies our values, regardless of age, ethnicity, religion, disability status, race, gender identity, sexual orientation, neurodiversity or anything else that makes you, you. _If there is anything we can do to make things more comfortable for you as part of the application process, including making a reasonable adjustment, please let us know by emailing ._ Job Types: Full-time, Permanent Pay: £40,000.00-£45,000.00 per year Work Location: In person
FryerMiles Recruitment
Qualified Accounts Senior / Manager
FryerMiles Recruitment Banbury, Oxfordshire
Qualified Accounts Senior / Manager - Multiple Locations Banbury, Stratford-upon-Avon, or Kettering £50,000 - £65,000 + Benefits Specialist Focus: Agriculture & Property We're supporting a leading Top 100 accountancy practice as they continue to grow their specialist Agriculture & Property team click apply for full job details
Jan 11, 2026
Full time
Qualified Accounts Senior / Manager - Multiple Locations Banbury, Stratford-upon-Avon, or Kettering £50,000 - £65,000 + Benefits Specialist Focus: Agriculture & Property We're supporting a leading Top 100 accountancy practice as they continue to grow their specialist Agriculture & Property team click apply for full job details
Acme Appointments
Block Manager
Acme Appointments
Property Manager Residential Block Management Experience Essential our client is a well-established, independent North London chartered surveyors and property managers looking for an experienced block property manager to join their very settled team. Someone who enjoys working autonomously and who is able to hit the ground running and look after their own portfolio of residential blocks. You ll be handling all aspects of a portfolio of just 15 blocks including communicating with leaseholders, dealing with budget queries, handling licences to alter etc in a professional manner. The portfolio is largely centred around north London. Responsibilities include: Looking after a portfolio of residential blocks, delivering a high-quality property management service. Maintaining strong working relationships with residents, leaseholders, freeholders, contractors Oversee the day-to-day management of communal areas, facilities and building operations. Carry out regular property inspections, identify maintenance needs and ensuring quality of standards across the portfolio. Handling Major Works Section 20 consultations etc ensuring works are completed safely, on time and within budget. Ensure that health and safety regulations and legislation is followed Prepare and manage charge budgets, monitor expenditure and help with the production of year-end accounts. Manage and support on-site staff or caretakers to ensure consistent service delivery. Support from an assistant About you: Solid experience within the residential block property management sector including service charge budgets, Section 20 notices and works Good understanding of leases including service charge obligations, Health & Safety A proactive approach, good customer service and attention to detail ATPI or IRPM qualifications preferred What s in it for you: The opportunity to complete formal property qualifications Join a settled team in a leading and well-established property company Ability to progress as the portfolio develops further No need to be a car driver as the portfolio is all easily accessible, although parking is available and mileage paid of own car is used 33 days holiday, private healthcare, ability to do 2x days wfh
Jan 11, 2026
Full time
Property Manager Residential Block Management Experience Essential our client is a well-established, independent North London chartered surveyors and property managers looking for an experienced block property manager to join their very settled team. Someone who enjoys working autonomously and who is able to hit the ground running and look after their own portfolio of residential blocks. You ll be handling all aspects of a portfolio of just 15 blocks including communicating with leaseholders, dealing with budget queries, handling licences to alter etc in a professional manner. The portfolio is largely centred around north London. Responsibilities include: Looking after a portfolio of residential blocks, delivering a high-quality property management service. Maintaining strong working relationships with residents, leaseholders, freeholders, contractors Oversee the day-to-day management of communal areas, facilities and building operations. Carry out regular property inspections, identify maintenance needs and ensuring quality of standards across the portfolio. Handling Major Works Section 20 consultations etc ensuring works are completed safely, on time and within budget. Ensure that health and safety regulations and legislation is followed Prepare and manage charge budgets, monitor expenditure and help with the production of year-end accounts. Manage and support on-site staff or caretakers to ensure consistent service delivery. Support from an assistant About you: Solid experience within the residential block property management sector including service charge budgets, Section 20 notices and works Good understanding of leases including service charge obligations, Health & Safety A proactive approach, good customer service and attention to detail ATPI or IRPM qualifications preferred What s in it for you: The opportunity to complete formal property qualifications Join a settled team in a leading and well-established property company Ability to progress as the portfolio develops further No need to be a car driver as the portfolio is all easily accessible, although parking is available and mileage paid of own car is used 33 days holiday, private healthcare, ability to do 2x days wfh
Talent Staffing
Secretary/Administrator
Talent Staffing City, London
Are you interested in becoming an insurance or administration professional? Our client is offering an amazing opportunity to get into the world of Commercial Property Insurance. All you need is strong administration experience, good typing, an eye for detail, great communication skills to deal with Insurance companies and in house clients along with being keen to learn and a great attitude. You will be responsible for audio typing and once you get into the swing of it you will be given more responsibility for your own cases. To provide comprehensive Secretarial and Administrative Support to the Insurance Manager and their team, ensuring the efficiency and effectiveness of this busy department. 9 people within the Insurance department. To deal appropriately with all correspondence and telephone queries received from solicitors, insurance companies, tenants, etc.; To liaise with insurance companies and Area Offices ensuring that necessary actions are taken with regard to any insurance matters including underwriting, claims and subsidence; To maintain departmental records regarding holidays and other absences and to ensure the necessary forms and weekly returns are submitted to Personnel Department; To co-ordinate the ordering through the Group Resources Department for office equipment and requests for maintenance and repair; The role will start as a temp role asap but the idea is that the role goes permanent and becomes a long-term career move. Apply today for more information.
Jan 10, 2026
Full time
Are you interested in becoming an insurance or administration professional? Our client is offering an amazing opportunity to get into the world of Commercial Property Insurance. All you need is strong administration experience, good typing, an eye for detail, great communication skills to deal with Insurance companies and in house clients along with being keen to learn and a great attitude. You will be responsible for audio typing and once you get into the swing of it you will be given more responsibility for your own cases. To provide comprehensive Secretarial and Administrative Support to the Insurance Manager and their team, ensuring the efficiency and effectiveness of this busy department. 9 people within the Insurance department. To deal appropriately with all correspondence and telephone queries received from solicitors, insurance companies, tenants, etc.; To liaise with insurance companies and Area Offices ensuring that necessary actions are taken with regard to any insurance matters including underwriting, claims and subsidence; To maintain departmental records regarding holidays and other absences and to ensure the necessary forms and weekly returns are submitted to Personnel Department; To co-ordinate the ordering through the Group Resources Department for office equipment and requests for maintenance and repair; The role will start as a temp role asap but the idea is that the role goes permanent and becomes a long-term career move. Apply today for more information.
Lettings Branch Manager - Lead Growth, ARLA Training & Car
Humphrey & Kirk Ilford, Essex
A lettings agency in Ilford is seeking a Lettings Branch Manager to lead a team, drive business growth, and maintain strong relationships with clients. The successful candidate will have at least two years of experience in residential lettings and demonstrate strong communication and leadership skills. With a competitive salary structure and opportunities for professional development, this role is designed for someone ready to advance their career in property management.
Jan 10, 2026
Full time
A lettings agency in Ilford is seeking a Lettings Branch Manager to lead a team, drive business growth, and maintain strong relationships with clients. The successful candidate will have at least two years of experience in residential lettings and demonstrate strong communication and leadership skills. With a competitive salary structure and opportunities for professional development, this role is designed for someone ready to advance their career in property management.
Deverell Smith Ltd
General Manager (Build to Rent)
Deverell Smith Ltd Ealing, London
General Manager - Build to Rent West London - Ealing Full-time On-site 50- 55K plus Bonus Are you a passionate leader with a proven track record in Build to Rent (BTR), Co-living, or PBSA? We're looking for a General Manager to take the reins of a brand-new BTR development in West London , overseeing the successful mobilisation and day-to-day operations of a vibrant residential community. Key Responsibilities: Lead all aspects of the site's operations, including leasing, resident experience, facilities, and team management. Deliver a seamless mobilisation process from pre-opening through to full occupancy. Drive occupancy and retention rates through exceptional customer service and community engagement. Manage onsite teams, budgets, suppliers, and health & safety compliance. Be the face of the development - building a community residents love to call home. About You: Experience as a General Manager, Community Manager, or similar role within BTR, PBSA, or co-living. Strong understanding of leasing, property operations, and resident engagement. Proven ability to manage teams, budgets, and third-party contractors. Excellent organisational, communication, and leadership skills. Mobilisation experience is highly advantageous . We work as one The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
Jan 10, 2026
Full time
General Manager - Build to Rent West London - Ealing Full-time On-site 50- 55K plus Bonus Are you a passionate leader with a proven track record in Build to Rent (BTR), Co-living, or PBSA? We're looking for a General Manager to take the reins of a brand-new BTR development in West London , overseeing the successful mobilisation and day-to-day operations of a vibrant residential community. Key Responsibilities: Lead all aspects of the site's operations, including leasing, resident experience, facilities, and team management. Deliver a seamless mobilisation process from pre-opening through to full occupancy. Drive occupancy and retention rates through exceptional customer service and community engagement. Manage onsite teams, budgets, suppliers, and health & safety compliance. Be the face of the development - building a community residents love to call home. About You: Experience as a General Manager, Community Manager, or similar role within BTR, PBSA, or co-living. Strong understanding of leasing, property operations, and resident engagement. Proven ability to manage teams, budgets, and third-party contractors. Excellent organisational, communication, and leadership skills. Mobilisation experience is highly advantageous . We work as one The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
IPS Group
Senior Property & Construction Account Handler
IPS Group Worcester, Worcestershire
We are looking for an experienced insurance professional to join a high-growth specialist property division that works with some of the most prestigious and complex property accounts in the market. This senior role involves managing large portfolios for property managers, developers and block management agents, including accounts with premiums reaching £800,000 to £1 million click apply for full job details
Jan 10, 2026
Full time
We are looking for an experienced insurance professional to join a high-growth specialist property division that works with some of the most prestigious and complex property accounts in the market. This senior role involves managing large portfolios for property managers, developers and block management agents, including accounts with premiums reaching £800,000 to £1 million click apply for full job details
Joshua Robert Recruitment
Associate Director - Building Surveyor - Sheffield
Joshua Robert Recruitment
About the Role A leading UK property consultancy is seeking an Associate Director in Building Surveying to join their Sheffield office. This senior-level position offers the chance to lead client relationships, manage high-value projects, and play a key role in the continued growth of the Building Surveying service line in the region. As an Associate Director, you will manage a diverse range of professional instructions including technical due diligence, dilapidations, contract administration, refurbishment projects, and party wall matters. The role also provides scope for business development, mentoring of junior colleagues, and contributing to the strategic direction of the team. Key Responsibilities Leading and delivering building surveying projects across commercial, industrial, retail, and mixed-use portfolios Providing professional advice on technical due diligence, pre-acquisition surveys, and vendor surveys Managing dilapidations claims (both landlord and tenant) and negotiating settlements Acting as contract administrator and project manager on refurbishment and fit-out schemes Preparing schedules of condition, planned maintenance reports, and reinstatement cost assessments Supporting the development of client accounts and winning new business Guiding, mentoring, and supporting junior surveyors and graduates within the team Reporting to Directors and working closely with wider multi-disciplinary service lines About You MRICS qualified with extensive experience in Building Surveying (minimum 5 years PQE) Strong track record in professional instructions and project work within a consultancy environment Proven ability to lead client relationships and deliver high-quality advice Commercially astute with strong business development skills Experience managing and mentoring junior staff Excellent communication, negotiation, and presentation skills Package Salary up to £80,000 (DOE) Car allowance Performance-related bonus Comprehensive benefits package Hybrid working model Why Join? This consultancy offers a dynamic and collaborative environment where innovation and professional growth are encouraged. You will have the opportunity to work with high-profile clients, take ownership of complex instructions, and contribute to a growing, ambitious team in Sheffield and across the wider region.
Jan 10, 2026
Full time
About the Role A leading UK property consultancy is seeking an Associate Director in Building Surveying to join their Sheffield office. This senior-level position offers the chance to lead client relationships, manage high-value projects, and play a key role in the continued growth of the Building Surveying service line in the region. As an Associate Director, you will manage a diverse range of professional instructions including technical due diligence, dilapidations, contract administration, refurbishment projects, and party wall matters. The role also provides scope for business development, mentoring of junior colleagues, and contributing to the strategic direction of the team. Key Responsibilities Leading and delivering building surveying projects across commercial, industrial, retail, and mixed-use portfolios Providing professional advice on technical due diligence, pre-acquisition surveys, and vendor surveys Managing dilapidations claims (both landlord and tenant) and negotiating settlements Acting as contract administrator and project manager on refurbishment and fit-out schemes Preparing schedules of condition, planned maintenance reports, and reinstatement cost assessments Supporting the development of client accounts and winning new business Guiding, mentoring, and supporting junior surveyors and graduates within the team Reporting to Directors and working closely with wider multi-disciplinary service lines About You MRICS qualified with extensive experience in Building Surveying (minimum 5 years PQE) Strong track record in professional instructions and project work within a consultancy environment Proven ability to lead client relationships and deliver high-quality advice Commercially astute with strong business development skills Experience managing and mentoring junior staff Excellent communication, negotiation, and presentation skills Package Salary up to £80,000 (DOE) Car allowance Performance-related bonus Comprehensive benefits package Hybrid working model Why Join? This consultancy offers a dynamic and collaborative environment where innovation and professional growth are encouraged. You will have the opportunity to work with high-profile clients, take ownership of complex instructions, and contribute to a growing, ambitious team in Sheffield and across the wider region.
Hays
Health And Safety Manager
Hays Peterhead, Aberdeenshire
An exciting opportunity has arisen for an established H&S Manager required to support leading food distribution centre based in Peterhead. You will join a pre existing team of Property, Maintenance and Manufacturing professionals supporting the business in both an office based and site based role. With the main site in Peterhead, this facility supplies and distributes to customers all over the UK click apply for full job details
Jan 10, 2026
Full time
An exciting opportunity has arisen for an established H&S Manager required to support leading food distribution centre based in Peterhead. You will join a pre existing team of Property, Maintenance and Manufacturing professionals supporting the business in both an office based and site based role. With the main site in Peterhead, this facility supplies and distributes to customers all over the UK click apply for full job details
Juice Recruitment Ltd
Property Manager
Juice Recruitment Ltd Bath, Somerset
Are you an experienced Property Manager ready for your next challenge? Do you thrive in a fast-paced environment where no two days are the same? Juice Recruitment is delighted to be working with a growing property development and management company based in Bath. They are seeking a confident and capable Property Manager to join their expanding team click apply for full job details
Jan 10, 2026
Full time
Are you an experienced Property Manager ready for your next challenge? Do you thrive in a fast-paced environment where no two days are the same? Juice Recruitment is delighted to be working with a growing property development and management company based in Bath. They are seeking a confident and capable Property Manager to join their expanding team click apply for full job details
RETAIND Ltd
Business Development Executive
RETAIND Ltd Coventry, Warwickshire
Business Development Manager Coventry-based but covering the UK £30,000 - £35,000 per annum salary + Commission/Bonus Plan & £6,000 per year car allowance Permanent position Summary Due to continuing growth, an excellent opportunity has arisen for an experienced Business Development Manager to join a well-established and dynamic Facilities Management business based in Coventry. As a Business Development Manager, your responsibilities will include: Generating leads and sales opportunities through industry research, cold calling, and visiting prospective clients. Responding to customer queries by scheduling meetings, visiting sites, and quoting for preventative maintenance and immediate facilities management, as well as associated property maintenance/refurbishment requirements. Utilizing site visits to identify additional business/sales opportunities not initially recognized or mentioned by the client. Assisting in the preparation of tender documentation using well-informed and gathered information from the client and the wider FM/building services industry. Communicating closely with clients to establish their service requirements and advising them on the best course of action. Conducting regular client reviews to determine performance and establish new business development opportunities with them. Building strong client relationships founded on trust to enable genuine partnerships to evolve. Establishing effective internal and external stakeholder relationships to support continuous business delivery. Developing effective supply chain relationships to facilitate contract deliverables and secure the best rates to ensure value for money. Leading by example while supporting and developing direct reports. Identifying and implementing potential cost-saving opportunities and providing supplementary reporting. Collaborating with clients to ascertain any additional services that the company may offer to support the client. Experience requested (but not essential) includes: Experience in B2B sales/business development within the construction or FM industry. Ability to accurately quote for business in the construction/FM industry. Previous hands-on practical experience in a construction trade within facilities management/property maintenance, construction, or similar sector (e.g., plumbing, carpentry, kitchen/bathroom fitting, electrical, etc.). Experience in the preparation of tenders/quotations/estimates. Good technical understanding of work carried out by the organisation (facilities management, property refurbishment, building repairs, etc.). IT literacy, particularly proficiency with Microsoft Excel, Word, Outlook, PowerPoint, etc. Data management and utilization of database systems to record client activity. Managing B2B client relationships, stakeholder, and people management. Budget management and development and realization of cost-saving initiatives. Data management, analysis, and reporting. Ability to work effectively and efficiently according to processes and procedures. Initiative and ability to work unsupervised. Effective workload management. Benefits include: Commission payments based on new business secured £500 per month car allowance payment (£6k per year) Mileage and expenses paid Pension scheme Company events Professional development opportunities Friendly and supportive working environment and colleagues This role is ideally suited to individuals who possess hands-on practical building/construction industry experience and have may have owned / operated a small facilities management, construction or fit-out company or similar entity. If this describes you and you are interested in discussing the position further, please apply with an up-to-date CV.
Jan 10, 2026
Full time
Business Development Manager Coventry-based but covering the UK £30,000 - £35,000 per annum salary + Commission/Bonus Plan & £6,000 per year car allowance Permanent position Summary Due to continuing growth, an excellent opportunity has arisen for an experienced Business Development Manager to join a well-established and dynamic Facilities Management business based in Coventry. As a Business Development Manager, your responsibilities will include: Generating leads and sales opportunities through industry research, cold calling, and visiting prospective clients. Responding to customer queries by scheduling meetings, visiting sites, and quoting for preventative maintenance and immediate facilities management, as well as associated property maintenance/refurbishment requirements. Utilizing site visits to identify additional business/sales opportunities not initially recognized or mentioned by the client. Assisting in the preparation of tender documentation using well-informed and gathered information from the client and the wider FM/building services industry. Communicating closely with clients to establish their service requirements and advising them on the best course of action. Conducting regular client reviews to determine performance and establish new business development opportunities with them. Building strong client relationships founded on trust to enable genuine partnerships to evolve. Establishing effective internal and external stakeholder relationships to support continuous business delivery. Developing effective supply chain relationships to facilitate contract deliverables and secure the best rates to ensure value for money. Leading by example while supporting and developing direct reports. Identifying and implementing potential cost-saving opportunities and providing supplementary reporting. Collaborating with clients to ascertain any additional services that the company may offer to support the client. Experience requested (but not essential) includes: Experience in B2B sales/business development within the construction or FM industry. Ability to accurately quote for business in the construction/FM industry. Previous hands-on practical experience in a construction trade within facilities management/property maintenance, construction, or similar sector (e.g., plumbing, carpentry, kitchen/bathroom fitting, electrical, etc.). Experience in the preparation of tenders/quotations/estimates. Good technical understanding of work carried out by the organisation (facilities management, property refurbishment, building repairs, etc.). IT literacy, particularly proficiency with Microsoft Excel, Word, Outlook, PowerPoint, etc. Data management and utilization of database systems to record client activity. Managing B2B client relationships, stakeholder, and people management. Budget management and development and realization of cost-saving initiatives. Data management, analysis, and reporting. Ability to work effectively and efficiently according to processes and procedures. Initiative and ability to work unsupervised. Effective workload management. Benefits include: Commission payments based on new business secured £500 per month car allowance payment (£6k per year) Mileage and expenses paid Pension scheme Company events Professional development opportunities Friendly and supportive working environment and colleagues This role is ideally suited to individuals who possess hands-on practical building/construction industry experience and have may have owned / operated a small facilities management, construction or fit-out company or similar entity. If this describes you and you are interested in discussing the position further, please apply with an up-to-date CV.
Deloitte LLP
PMO Project controls Manager, Real Estate, Enabling Functions
Deloitte LLP Edinburgh, Midlothian
Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Manchester, Milton Keynes, Newcastle, Nottingham, Reading Business Line Enabling Functions Job Type Permanent / FTC Date published 19-Dec-2025 21609 Connect to your Industry The Real Estate team is responsible for the delivery of a Portfolio, made up of Programmes and Projects across multiple geographies, including UK & NSE. Within that Real Estate Team the PMO function steers and supports four Workstreams - Estate Management, Workplace Strategy, Capital Project Delivery and Change & Communications. The PMO provides strategic direction, oversight, governance and is responsible for consistency and standards of Project Management across all Real Estate activity. The PMO Analyst will operate at the strategic and tactical levels, be a process champion, and responsible for supporting the success of the Real Estate portfolio, fostering a project-oriented culture, and maximizing the value of the PMO to the organisation. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The PMO Analyst will support the Head of PMO, coordinating activities across the UK real estate portfolio. The roles core responsibilities include: Assist Real Estate Project Managers in the planning, scheduling, and tracking of property-related projects, including new office fit-outs, refurbishments, lease renewals, and disposals. Coordinate project meetings, prepare agendas, record minutes, and track action items to ensure timely follow-up on property development and management tasks. Manage and maintain comprehensive project documentation, including contracts, permits, architectural drawings, vendor agreements, and reports, ensuring they are accurately filed, version controlled, and readily accessible. Support the onboarding and offboarding of project resources, including external consultants, contractors, and vendors specific to real estate initiatives. Risk & Issue Management (Managing Quality & Risk) Actively monitor and report on project risks and issues, particularly those impacting real estate project timelines, budgets, or regulatory compliance. Ensure all real estate project activities adhere to Deloitte's quality and risk protocols, as well as relevant property regulations, confidentiality, data security, and privacy responsibilities. Escalate potential concerns or deviations from project plans to PMO leadership promptly. Collect, assimilate, and prepare data related to real estate project performance, costs, and resource utilisation. Assist in creating and maintaining dashboards and visualisations (e.g., using tools like Power BI, Smartsheets, or ) to present key property portfolio metrics, project progress, and financial performance. Maintain accurate records of property-related data, such as lease agreements, occupancy rates, space utilisation, and asset registers. Simplify complex real estate data into clear, actionable messages for project teams and senior stakeholders. Communication & Stakeholder Engagement (Effective Communication) Facilitate clear and effective communication between the Real Estate PMO, internal Real Estate teams, external contractors, landlords, and other key business unit stakeholders. Ensure timely dissemination of project status updates, changes, and key decisions impacting the real estate portfolio. Manage expectations by engaging in honest and transparent conversations with stakeholders, proactively addressing potential misalignments. Foster a collaborative environment by respecting diverse contributions and supporting team members across various real estate projects. Operational Efficiency & Continuous Improvement (Managing Change & Tech Savviness) Contribute to the development and refinement of PMO processes, playbooks, and tools specifically tailored for real estate project management. Adapt to changing project priorities and the dynamic real estate environment with resilience and a positive attitude. Leverage appropriate technological tools and enablers to improve project operations and administrative efficiency within the real estate function. Professional Conduct & Integrity (Managing Quality & Risk) Act with integrity and honesty, upholding Deloitte's ethical and professional standards in all interactions and tasks. Complete all compliance obligations and training on a timely basis. Demonstrate professional judgment in all administrative tasks, ensuring quality work and safeguarding confidential property and project information. Connect to your skills and professional experience You demonstrate very strong project and programme management and organisational skills, with significant experience in managing workstreams, and take a logical and methodical approach to problem solving. You can work under pressure, often in the face of time constraints and competing priorities and able to demonstrate excellent interpersonal skills. An ideal candidate will have broad-based Real Estate experience built through a previous PMO role. A background in Real Estate project/ programme or portfolio delivery will also be suitable. You will be: An enthusiastic self-starter with strong analytical skills and effective presentation and communication skills Have experience in a professional Real Estate environment, specifically in the delivery of capital projects. Demonstrate an ability to prioritise and manage large number of projects / tasks simultaneously Show strong written, verbal, presentation and analytical skills Have experience in developing, planning and executing projects Be highly proficient in excel, word and powerpoint Have excellent communication and stakeholder management skills, adapting to different audiences Be confident in facilitating meetings and running engagement sessions Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Our job is to make sure all our people (and visiting clients) work in accessible, flexible and inspiring spaces. Working in partnership with our colleagues in facilities and front of house, we look after all our office buildings, along with most of the services provided within them. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast-paced organization but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Lisa, Enabling Functions Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard . click apply for full job details
Jan 10, 2026
Full time
Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Manchester, Milton Keynes, Newcastle, Nottingham, Reading Business Line Enabling Functions Job Type Permanent / FTC Date published 19-Dec-2025 21609 Connect to your Industry The Real Estate team is responsible for the delivery of a Portfolio, made up of Programmes and Projects across multiple geographies, including UK & NSE. Within that Real Estate Team the PMO function steers and supports four Workstreams - Estate Management, Workplace Strategy, Capital Project Delivery and Change & Communications. The PMO provides strategic direction, oversight, governance and is responsible for consistency and standards of Project Management across all Real Estate activity. The PMO Analyst will operate at the strategic and tactical levels, be a process champion, and responsible for supporting the success of the Real Estate portfolio, fostering a project-oriented culture, and maximizing the value of the PMO to the organisation. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The PMO Analyst will support the Head of PMO, coordinating activities across the UK real estate portfolio. The roles core responsibilities include: Assist Real Estate Project Managers in the planning, scheduling, and tracking of property-related projects, including new office fit-outs, refurbishments, lease renewals, and disposals. Coordinate project meetings, prepare agendas, record minutes, and track action items to ensure timely follow-up on property development and management tasks. Manage and maintain comprehensive project documentation, including contracts, permits, architectural drawings, vendor agreements, and reports, ensuring they are accurately filed, version controlled, and readily accessible. Support the onboarding and offboarding of project resources, including external consultants, contractors, and vendors specific to real estate initiatives. Risk & Issue Management (Managing Quality & Risk) Actively monitor and report on project risks and issues, particularly those impacting real estate project timelines, budgets, or regulatory compliance. Ensure all real estate project activities adhere to Deloitte's quality and risk protocols, as well as relevant property regulations, confidentiality, data security, and privacy responsibilities. Escalate potential concerns or deviations from project plans to PMO leadership promptly. Collect, assimilate, and prepare data related to real estate project performance, costs, and resource utilisation. Assist in creating and maintaining dashboards and visualisations (e.g., using tools like Power BI, Smartsheets, or ) to present key property portfolio metrics, project progress, and financial performance. Maintain accurate records of property-related data, such as lease agreements, occupancy rates, space utilisation, and asset registers. Simplify complex real estate data into clear, actionable messages for project teams and senior stakeholders. Communication & Stakeholder Engagement (Effective Communication) Facilitate clear and effective communication between the Real Estate PMO, internal Real Estate teams, external contractors, landlords, and other key business unit stakeholders. Ensure timely dissemination of project status updates, changes, and key decisions impacting the real estate portfolio. Manage expectations by engaging in honest and transparent conversations with stakeholders, proactively addressing potential misalignments. Foster a collaborative environment by respecting diverse contributions and supporting team members across various real estate projects. Operational Efficiency & Continuous Improvement (Managing Change & Tech Savviness) Contribute to the development and refinement of PMO processes, playbooks, and tools specifically tailored for real estate project management. Adapt to changing project priorities and the dynamic real estate environment with resilience and a positive attitude. Leverage appropriate technological tools and enablers to improve project operations and administrative efficiency within the real estate function. Professional Conduct & Integrity (Managing Quality & Risk) Act with integrity and honesty, upholding Deloitte's ethical and professional standards in all interactions and tasks. Complete all compliance obligations and training on a timely basis. Demonstrate professional judgment in all administrative tasks, ensuring quality work and safeguarding confidential property and project information. Connect to your skills and professional experience You demonstrate very strong project and programme management and organisational skills, with significant experience in managing workstreams, and take a logical and methodical approach to problem solving. You can work under pressure, often in the face of time constraints and competing priorities and able to demonstrate excellent interpersonal skills. An ideal candidate will have broad-based Real Estate experience built through a previous PMO role. A background in Real Estate project/ programme or portfolio delivery will also be suitable. You will be: An enthusiastic self-starter with strong analytical skills and effective presentation and communication skills Have experience in a professional Real Estate environment, specifically in the delivery of capital projects. Demonstrate an ability to prioritise and manage large number of projects / tasks simultaneously Show strong written, verbal, presentation and analytical skills Have experience in developing, planning and executing projects Be highly proficient in excel, word and powerpoint Have excellent communication and stakeholder management skills, adapting to different audiences Be confident in facilitating meetings and running engagement sessions Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Our job is to make sure all our people (and visiting clients) work in accessible, flexible and inspiring spaces. Working in partnership with our colleagues in facilities and front of house, we look after all our office buildings, along with most of the services provided within them. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast-paced organization but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Lisa, Enabling Functions Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard . click apply for full job details
LONDON BOROUGH OF CAMDEN
Engineering Manager
LONDON BOROUGH OF CAMDEN Camden, London
Engineering Manager (Job Ref: 3952) Salary: £55,581 Location: York Way Depot, Freight Lane, York Way London N1C 4BE Hours per week: 36 Contract Type: Permanent/Full Time Closing Date: Thursday 22 nd January 2026 Interview: TBC Please note we cannot consider any previous applications from within the last 12 months About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all About CATS Camden Accessible Travel Solutions (CATS) is the Council's in-house transport service. It is based within York Way Depot, in King's Cross, London and sits within the Environment and Sustainability Directorate under Supporting Communities. The service is responsible for a wide range of transport related services including the provision of accessible buses for children and adults, taxi bookings, fleet maintenance, an MOT service, driver training, fuel provision and manages a range of concessionary travel schemes. What You'll Be Doing / How You'll Be Involved The Engineering Team is responsible for the management of the Council's fleet of vehicles (circa 330), ensuring compliance is maintained through planned vehicle inspections and scheduled maintenance tasks. The team also incorporates the workshop and MOT Centre and is responsible for health and safety compliance within the wider depot, in consultation with Corporate Property and Health and Safety. The Engineering Manager is a key member of the service management team within CATS and plays a lead role in ensuring compliance for staff members, vehicles, the depot and equipment maintenance. This role also leads on decarbonisation of all vehicles as well as improving the service, ensuring that our service delivery and outputs are of the highest standards. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service, All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . To be considered for this exciting opportunity its essential the successful candidate has a Level 3 or above Engineer Qualification. Additionally, you must hold current Certificate of Professional Competence in Road Haulage (National Freight / Passenger Transport) gained by examination, a Full UK Driving License as well as PCV/ and or HGV driving license and possesses relevant experience in a similar post. We are looking for a highly organised and diligent self starter to contribute to the long-term planning and strategy of the transportation department. This could include initiatives to improve service efficiency, reduce costs, or implement new technologies such as telematics systems or automated routing software. You will contribute to the long-term success of the transportation department requires strategic vision which include conduct regular reviews of transportation performance metrics to identify strengths, weaknesses, opportunities, and threats. Collaborate with other departments to align transportation strategies with overall business objectives. Stay informed about industry trends and emerging technologies to identify opportunities for innovation and improvement. Lead on service transformation and continuous improvement as well as the key driver to our ambitious plans of decarbonization our fleet of vehicles by 2030 To ensure that Driving Legislation is adhered to and that Drivers have the required qualifications and training. The ideal candidate will have a sound engineering background in the maintenance/repair of multiple types of vehicles ranging from vans, PCV buses and large goods vehicles. You will have an excellent knowledge of all Operators License requirements and any other statutory and/or regulatory requirements in the management of Fleet and Passenger Services; inclusive of Vehicle Maintenance, the MOT Bay and Transport Operations. This role requires effective communication and coordination with other departments within the Camden, suppliers, and clients are essential. You will act as the point of contact between different stakeholders in ensuring the seamless flow of information and services. Additionally, you will provide professional expert, technical and management support to a team of Officers and Workshop staff members within the Engineering Team. The post holder will provide direct line management support to the Operations Manager and three Fleet Officers as well as apprentices. We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying. What We Offer At Camden, you'll receive a host of benefits including: 27 days annual leave for new starters, rising to 31 days after 5 years Local Government Pension Scheme Flexible working opportunities Interest free loans Access to our incredible staff networks Career development and training Wellbeing support and activities Visit for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on , at or post to 5 Pancras Square, London, N1C 4AG. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Jan 10, 2026
Full time
Engineering Manager (Job Ref: 3952) Salary: £55,581 Location: York Way Depot, Freight Lane, York Way London N1C 4BE Hours per week: 36 Contract Type: Permanent/Full Time Closing Date: Thursday 22 nd January 2026 Interview: TBC Please note we cannot consider any previous applications from within the last 12 months About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all About CATS Camden Accessible Travel Solutions (CATS) is the Council's in-house transport service. It is based within York Way Depot, in King's Cross, London and sits within the Environment and Sustainability Directorate under Supporting Communities. The service is responsible for a wide range of transport related services including the provision of accessible buses for children and adults, taxi bookings, fleet maintenance, an MOT service, driver training, fuel provision and manages a range of concessionary travel schemes. What You'll Be Doing / How You'll Be Involved The Engineering Team is responsible for the management of the Council's fleet of vehicles (circa 330), ensuring compliance is maintained through planned vehicle inspections and scheduled maintenance tasks. The team also incorporates the workshop and MOT Centre and is responsible for health and safety compliance within the wider depot, in consultation with Corporate Property and Health and Safety. The Engineering Manager is a key member of the service management team within CATS and plays a lead role in ensuring compliance for staff members, vehicles, the depot and equipment maintenance. This role also leads on decarbonisation of all vehicles as well as improving the service, ensuring that our service delivery and outputs are of the highest standards. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service, All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . To be considered for this exciting opportunity its essential the successful candidate has a Level 3 or above Engineer Qualification. Additionally, you must hold current Certificate of Professional Competence in Road Haulage (National Freight / Passenger Transport) gained by examination, a Full UK Driving License as well as PCV/ and or HGV driving license and possesses relevant experience in a similar post. We are looking for a highly organised and diligent self starter to contribute to the long-term planning and strategy of the transportation department. This could include initiatives to improve service efficiency, reduce costs, or implement new technologies such as telematics systems or automated routing software. You will contribute to the long-term success of the transportation department requires strategic vision which include conduct regular reviews of transportation performance metrics to identify strengths, weaknesses, opportunities, and threats. Collaborate with other departments to align transportation strategies with overall business objectives. Stay informed about industry trends and emerging technologies to identify opportunities for innovation and improvement. Lead on service transformation and continuous improvement as well as the key driver to our ambitious plans of decarbonization our fleet of vehicles by 2030 To ensure that Driving Legislation is adhered to and that Drivers have the required qualifications and training. The ideal candidate will have a sound engineering background in the maintenance/repair of multiple types of vehicles ranging from vans, PCV buses and large goods vehicles. You will have an excellent knowledge of all Operators License requirements and any other statutory and/or regulatory requirements in the management of Fleet and Passenger Services; inclusive of Vehicle Maintenance, the MOT Bay and Transport Operations. This role requires effective communication and coordination with other departments within the Camden, suppliers, and clients are essential. You will act as the point of contact between different stakeholders in ensuring the seamless flow of information and services. Additionally, you will provide professional expert, technical and management support to a team of Officers and Workshop staff members within the Engineering Team. The post holder will provide direct line management support to the Operations Manager and three Fleet Officers as well as apprentices. We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying. What We Offer At Camden, you'll receive a host of benefits including: 27 days annual leave for new starters, rising to 31 days after 5 years Local Government Pension Scheme Flexible working opportunities Interest free loans Access to our incredible staff networks Career development and training Wellbeing support and activities Visit for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click here for more information on our commitment. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on , at or post to 5 Pancras Square, London, N1C 4AG. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Get Staffed Online Recruitment Limited
Complaints Manager
Get Staffed Online Recruitment Limited
Complaints Manager Our client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, they are entering an exciting period of growth to meet the needs of their expanding client base. They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, managing a team of three Complaints Handlers. You will oversee complex insurance complaints, multi-departmental issues, and contentious cases, ensuring resolution at the earliest opportunity while embedding a culture of continuous improvement across the business. Key Responsibilities Leadership & Team Management: Lead, mentor, and develop a team of three Complaints Handlers, ensuring high performance and professional growth. Allocate workloads effectively, monitor progress, and provide guidance on complex or contentious complaints. Foster a collaborative, supportive, and compliant team culture. Complaints Oversight & Resolution: Oversee the handling of complex, and contentious complaints, ensuring timely and robust resolution. Provide expert advice on complaints regulations and handling, ensuring compliance with evolving industry standards. Scrutinise complaints for potential reputational risks and escalate to Directors when necessary. Policy & Compliance: Ensure the complaints policy is developed, reviewed, and maintained in line with DISP, ICOBS and Customer Duty requirements. Oversee Ombudsman referrals and ensure responses meet regulatory and professional standards. Safeguard confidentiality and GDPR compliance across all complaints processes. Analysis & Reporting: Conduct root cause analysis of complaints and feed insights back into business processes to prevent recurrence. Produce high-quality reports for effective management oversight. Ensure lessons learned are communicated across the business to drive service improvements. Stakeholder Engagement: Work closely with line managers and claims teams to gain a full understanding of issues and support early resolution. Provide training and guidance to ensure all staff can identify potential complaints and refer them promptly in line with regulatory requirements and internal procedures Communicate effectively with service users, complainants, and external organisations, including Ombudsman services. Skills & Experience Required: Proven experience in complaints management within an insurance setting, ideally with leadership responsibilities. Strong understanding of the principles and components of the Complaints Process. Demonstrable experience handling complex and contentious complaints with professionalism under pressure. Experience in developing and embedding compliant systems and processes. Knowledge of issues concerning vulnerable people and ability to handle communications sensitively. Excellent written skills for drafting investigation reports, executive summaries, and formal responses. Strong verbal communication skills, able to engage confidently with staff at all levels, service users, and external stakeholders. Experience of Ombudsman referrals and regulatory compliance. Working knowledge of DISP, ICOBS and Customer Duty requirements. Ability to manage multiple priorities, deadlines, and de-escalate aggressive behaviour with empathy and firmness. Benefits: Enhanced company pension Cycle to work scheme Life Insurance (after probation) Private Medical Insurance (after probation) Employee Assistance Programme Free gym membership Tech scheme About the company Our client is proud to be a market leader in latent defect insurance claims management. Since their founding in 2013, they've built a reputation for excellence, integrity, and innovation in the insurance and construction sectors. Their team is trusted by major insurers to deliver expert, efficient, and fair claims solutions that protect both property and peace of mind. They believe their people are their greatest asset. That's why they foster a collaborative, supportive, and forward-thinking work environment where every team member is empowered to grow, contribute, and make a real impact. Whether you're an experienced professional or just starting your career, you'll find opportunities to develop your skills, take on meaningful challenges, and be part of a company that values your voice. Interested? Click Apply to complete your application.
Jan 10, 2026
Full time
Complaints Manager Our client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, they are entering an exciting period of growth to meet the needs of their expanding client base. They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, managing a team of three Complaints Handlers. You will oversee complex insurance complaints, multi-departmental issues, and contentious cases, ensuring resolution at the earliest opportunity while embedding a culture of continuous improvement across the business. Key Responsibilities Leadership & Team Management: Lead, mentor, and develop a team of three Complaints Handlers, ensuring high performance and professional growth. Allocate workloads effectively, monitor progress, and provide guidance on complex or contentious complaints. Foster a collaborative, supportive, and compliant team culture. Complaints Oversight & Resolution: Oversee the handling of complex, and contentious complaints, ensuring timely and robust resolution. Provide expert advice on complaints regulations and handling, ensuring compliance with evolving industry standards. Scrutinise complaints for potential reputational risks and escalate to Directors when necessary. Policy & Compliance: Ensure the complaints policy is developed, reviewed, and maintained in line with DISP, ICOBS and Customer Duty requirements. Oversee Ombudsman referrals and ensure responses meet regulatory and professional standards. Safeguard confidentiality and GDPR compliance across all complaints processes. Analysis & Reporting: Conduct root cause analysis of complaints and feed insights back into business processes to prevent recurrence. Produce high-quality reports for effective management oversight. Ensure lessons learned are communicated across the business to drive service improvements. Stakeholder Engagement: Work closely with line managers and claims teams to gain a full understanding of issues and support early resolution. Provide training and guidance to ensure all staff can identify potential complaints and refer them promptly in line with regulatory requirements and internal procedures Communicate effectively with service users, complainants, and external organisations, including Ombudsman services. Skills & Experience Required: Proven experience in complaints management within an insurance setting, ideally with leadership responsibilities. Strong understanding of the principles and components of the Complaints Process. Demonstrable experience handling complex and contentious complaints with professionalism under pressure. Experience in developing and embedding compliant systems and processes. Knowledge of issues concerning vulnerable people and ability to handle communications sensitively. Excellent written skills for drafting investigation reports, executive summaries, and formal responses. Strong verbal communication skills, able to engage confidently with staff at all levels, service users, and external stakeholders. Experience of Ombudsman referrals and regulatory compliance. Working knowledge of DISP, ICOBS and Customer Duty requirements. Ability to manage multiple priorities, deadlines, and de-escalate aggressive behaviour with empathy and firmness. Benefits: Enhanced company pension Cycle to work scheme Life Insurance (after probation) Private Medical Insurance (after probation) Employee Assistance Programme Free gym membership Tech scheme About the company Our client is proud to be a market leader in latent defect insurance claims management. Since their founding in 2013, they've built a reputation for excellence, integrity, and innovation in the insurance and construction sectors. Their team is trusted by major insurers to deliver expert, efficient, and fair claims solutions that protect both property and peace of mind. They believe their people are their greatest asset. That's why they foster a collaborative, supportive, and forward-thinking work environment where every team member is empowered to grow, contribute, and make a real impact. Whether you're an experienced professional or just starting your career, you'll find opportunities to develop your skills, take on meaningful challenges, and be part of a company that values your voice. Interested? Click Apply to complete your application.
Deloitte LLP
PMO Project controls Manager, Real Estate, Enabling Functions
Deloitte LLP City, Birmingham
Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Manchester, Milton Keynes, Newcastle, Nottingham, Reading Business Line Enabling Functions Job Type Permanent / FTC Date published 19-Dec-2025 21609 Connect to your Industry The Real Estate team is responsible for the delivery of a Portfolio, made up of Programmes and Projects across multiple geographies, including UK & NSE. Within that Real Estate Team the PMO function steers and supports four Workstreams - Estate Management, Workplace Strategy, Capital Project Delivery and Change & Communications. The PMO provides strategic direction, oversight, governance and is responsible for consistency and standards of Project Management across all Real Estate activity. The PMO Analyst will operate at the strategic and tactical levels, be a process champion, and responsible for supporting the success of the Real Estate portfolio, fostering a project-oriented culture, and maximizing the value of the PMO to the organisation. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The PMO Analyst will support the Head of PMO, coordinating activities across the UK real estate portfolio. The roles core responsibilities include: Assist Real Estate Project Managers in the planning, scheduling, and tracking of property-related projects, including new office fit-outs, refurbishments, lease renewals, and disposals. Coordinate project meetings, prepare agendas, record minutes, and track action items to ensure timely follow-up on property development and management tasks. Manage and maintain comprehensive project documentation, including contracts, permits, architectural drawings, vendor agreements, and reports, ensuring they are accurately filed, version controlled, and readily accessible. Support the onboarding and offboarding of project resources, including external consultants, contractors, and vendors specific to real estate initiatives. Risk & Issue Management (Managing Quality & Risk) Actively monitor and report on project risks and issues, particularly those impacting real estate project timelines, budgets, or regulatory compliance. Ensure all real estate project activities adhere to Deloitte's quality and risk protocols, as well as relevant property regulations, confidentiality, data security, and privacy responsibilities. Escalate potential concerns or deviations from project plans to PMO leadership promptly. Collect, assimilate, and prepare data related to real estate project performance, costs, and resource utilisation. Assist in creating and maintaining dashboards and visualisations (e.g., using tools like Power BI, Smartsheets, or ) to present key property portfolio metrics, project progress, and financial performance. Maintain accurate records of property-related data, such as lease agreements, occupancy rates, space utilisation, and asset registers. Simplify complex real estate data into clear, actionable messages for project teams and senior stakeholders. Communication & Stakeholder Engagement (Effective Communication) Facilitate clear and effective communication between the Real Estate PMO, internal Real Estate teams, external contractors, landlords, and other key business unit stakeholders. Ensure timely dissemination of project status updates, changes, and key decisions impacting the real estate portfolio. Manage expectations by engaging in honest and transparent conversations with stakeholders, proactively addressing potential misalignments. Foster a collaborative environment by respecting diverse contributions and supporting team members across various real estate projects. Operational Efficiency & Continuous Improvement (Managing Change & Tech Savviness) Contribute to the development and refinement of PMO processes, playbooks, and tools specifically tailored for real estate project management. Adapt to changing project priorities and the dynamic real estate environment with resilience and a positive attitude. Leverage appropriate technological tools and enablers to improve project operations and administrative efficiency within the real estate function. Professional Conduct & Integrity (Managing Quality & Risk) Act with integrity and honesty, upholding Deloitte's ethical and professional standards in all interactions and tasks. Complete all compliance obligations and training on a timely basis. Demonstrate professional judgment in all administrative tasks, ensuring quality work and safeguarding confidential property and project information. Connect to your skills and professional experience You demonstrate very strong project and programme management and organisational skills, with significant experience in managing workstreams, and take a logical and methodical approach to problem solving. You can work under pressure, often in the face of time constraints and competing priorities and able to demonstrate excellent interpersonal skills. An ideal candidate will have broad-based Real Estate experience built through a previous PMO role. A background in Real Estate project/ programme or portfolio delivery will also be suitable. You will be: An enthusiastic self-starter with strong analytical skills and effective presentation and communication skills Have experience in a professional Real Estate environment, specifically in the delivery of capital projects. Demonstrate an ability to prioritise and manage large number of projects / tasks simultaneously Show strong written, verbal, presentation and analytical skills Have experience in developing, planning and executing projects Be highly proficient in excel, word and powerpoint Have excellent communication and stakeholder management skills, adapting to different audiences Be confident in facilitating meetings and running engagement sessions Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Our job is to make sure all our people (and visiting clients) work in accessible, flexible and inspiring spaces. Working in partnership with our colleagues in facilities and front of house, we look after all our office buildings, along with most of the services provided within them. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast-paced organization but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Lisa, Enabling Functions Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard . click apply for full job details
Jan 10, 2026
Full time
Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Manchester, Milton Keynes, Newcastle, Nottingham, Reading Business Line Enabling Functions Job Type Permanent / FTC Date published 19-Dec-2025 21609 Connect to your Industry The Real Estate team is responsible for the delivery of a Portfolio, made up of Programmes and Projects across multiple geographies, including UK & NSE. Within that Real Estate Team the PMO function steers and supports four Workstreams - Estate Management, Workplace Strategy, Capital Project Delivery and Change & Communications. The PMO provides strategic direction, oversight, governance and is responsible for consistency and standards of Project Management across all Real Estate activity. The PMO Analyst will operate at the strategic and tactical levels, be a process champion, and responsible for supporting the success of the Real Estate portfolio, fostering a project-oriented culture, and maximizing the value of the PMO to the organisation. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The PMO Analyst will support the Head of PMO, coordinating activities across the UK real estate portfolio. The roles core responsibilities include: Assist Real Estate Project Managers in the planning, scheduling, and tracking of property-related projects, including new office fit-outs, refurbishments, lease renewals, and disposals. Coordinate project meetings, prepare agendas, record minutes, and track action items to ensure timely follow-up on property development and management tasks. Manage and maintain comprehensive project documentation, including contracts, permits, architectural drawings, vendor agreements, and reports, ensuring they are accurately filed, version controlled, and readily accessible. Support the onboarding and offboarding of project resources, including external consultants, contractors, and vendors specific to real estate initiatives. Risk & Issue Management (Managing Quality & Risk) Actively monitor and report on project risks and issues, particularly those impacting real estate project timelines, budgets, or regulatory compliance. Ensure all real estate project activities adhere to Deloitte's quality and risk protocols, as well as relevant property regulations, confidentiality, data security, and privacy responsibilities. Escalate potential concerns or deviations from project plans to PMO leadership promptly. Collect, assimilate, and prepare data related to real estate project performance, costs, and resource utilisation. Assist in creating and maintaining dashboards and visualisations (e.g., using tools like Power BI, Smartsheets, or ) to present key property portfolio metrics, project progress, and financial performance. Maintain accurate records of property-related data, such as lease agreements, occupancy rates, space utilisation, and asset registers. Simplify complex real estate data into clear, actionable messages for project teams and senior stakeholders. Communication & Stakeholder Engagement (Effective Communication) Facilitate clear and effective communication between the Real Estate PMO, internal Real Estate teams, external contractors, landlords, and other key business unit stakeholders. Ensure timely dissemination of project status updates, changes, and key decisions impacting the real estate portfolio. Manage expectations by engaging in honest and transparent conversations with stakeholders, proactively addressing potential misalignments. Foster a collaborative environment by respecting diverse contributions and supporting team members across various real estate projects. Operational Efficiency & Continuous Improvement (Managing Change & Tech Savviness) Contribute to the development and refinement of PMO processes, playbooks, and tools specifically tailored for real estate project management. Adapt to changing project priorities and the dynamic real estate environment with resilience and a positive attitude. Leverage appropriate technological tools and enablers to improve project operations and administrative efficiency within the real estate function. Professional Conduct & Integrity (Managing Quality & Risk) Act with integrity and honesty, upholding Deloitte's ethical and professional standards in all interactions and tasks. Complete all compliance obligations and training on a timely basis. Demonstrate professional judgment in all administrative tasks, ensuring quality work and safeguarding confidential property and project information. Connect to your skills and professional experience You demonstrate very strong project and programme management and organisational skills, with significant experience in managing workstreams, and take a logical and methodical approach to problem solving. You can work under pressure, often in the face of time constraints and competing priorities and able to demonstrate excellent interpersonal skills. An ideal candidate will have broad-based Real Estate experience built through a previous PMO role. A background in Real Estate project/ programme or portfolio delivery will also be suitable. You will be: An enthusiastic self-starter with strong analytical skills and effective presentation and communication skills Have experience in a professional Real Estate environment, specifically in the delivery of capital projects. Demonstrate an ability to prioritise and manage large number of projects / tasks simultaneously Show strong written, verbal, presentation and analytical skills Have experience in developing, planning and executing projects Be highly proficient in excel, word and powerpoint Have excellent communication and stakeholder management skills, adapting to different audiences Be confident in facilitating meetings and running engagement sessions Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Our job is to make sure all our people (and visiting clients) work in accessible, flexible and inspiring spaces. Working in partnership with our colleagues in facilities and front of house, we look after all our office buildings, along with most of the services provided within them. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast-paced organization but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Lisa, Enabling Functions Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard . click apply for full job details

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