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Hays
Health And Safety Manager
Hays Peterhead, Aberdeenshire
An exciting opportunity has arisen for an established H&S Manager required to support leading food distribution centre based in Peterhead. You will join a pre existing team of Property, Maintenance and Manufacturing professionals supporting the business in both an office based and site based role. With the main site in Peterhead, this facility supplies and distributes to customers all over the UK click apply for full job details
Jan 09, 2026
Full time
An exciting opportunity has arisen for an established H&S Manager required to support leading food distribution centre based in Peterhead. You will join a pre existing team of Property, Maintenance and Manufacturing professionals supporting the business in both an office based and site based role. With the main site in Peterhead, this facility supplies and distributes to customers all over the UK click apply for full job details
Niyaa People Ltd
Housing Support Manager
Niyaa People Ltd
Step into a rewarding permanent role offering hybrid working, a supportive team culture, and the chance to make a genuine impact within a respected supported housing provider in Harrow, London. This Housing Support Manager position gives you the opportunity to lead high-quality supported accommodation services, streamline operational delivery, and ensure tenants receive a smooth and positive experience throughout their journey. You'll be joining a passionate organisation committed to improving lives and delivering safe, well-managed exempt accommodation. With a healthy blend of office-based and remote working, this Housing Support Manager role is perfect for someone looking to progress their management career while maintaining a strong work-life balance. I'd love to hear from anyone with experience in supported housing, housing management, or leading teams within social care or community-based services who is confident managing operations and ensuring services run efficiently. If you're ready to step into a challenging and rewarding Housing Support Manager role, this could be the perfect next step for you. In this position, you will be: Overseeing the day-to-day operational delivery of supported exempt accommodation Ensuring seamless tenant onboarding, from referral through to tenancy sign-up Managing efficient void turnaround and coordinating property readiness Leading Housing Support Officers and supporting Team Leaders in daily operations Overseeing accurate and timely Housing Benefit claims and administrative processes Coordinating with central teams to ensure strong communication and compliance Managing operational issues such as maintenance, tenancy transitions, and risk management Ensuring policies, procedures, and internal processes are consistently followed This opportunity is ideal for someone ready to take ownership in a Housing Support Manager capacity and drive improvements across supported housing services. I'd love to speak to anyone who has: Proven experience managing supported housing, exempt accommodation, or housing services Experience leading teams such as Housing Support Officers or Support Workers Strong organisational and leadership skills with the ability to manage competing demands Knowledge of Housing Benefit within exempt accommodation (desirable) Confidence managing operational processes and driving service improvements Excellent communication and problem-solving skills, with a tenant-focused approach If you're already working as a Housing Support Manager or looking to step up into that level, this role offers scope, autonomy, and real impact. This role is offering the following benefits: Permanent contract 37.5 hours per week (Monday-Friday) Supportive leadership environment with opportunities for growth and development Salary This opportunity offers an annual salary of 40,000 - 45,000, depending on experience. Travel & Location This role is based in Harrow, London, with regular travel required across nearby supported accommodation services. Harrow benefits from excellent transport connections including the Metropolitan Line, Overground, and key road links such as the A40, A406, and M1, making it easily accessible across North and West London. With strong transport links and the chance to shape service delivery, this Housing Support Manager role is an ideal opportunity for someone looking to make a meaningful impact while progressing their career. If this Housing Support Manager role is you, please apply. If you would like to know more, you can email Tiyana at (url removed) or call (phone number removed).
Jan 09, 2026
Contractor
Step into a rewarding permanent role offering hybrid working, a supportive team culture, and the chance to make a genuine impact within a respected supported housing provider in Harrow, London. This Housing Support Manager position gives you the opportunity to lead high-quality supported accommodation services, streamline operational delivery, and ensure tenants receive a smooth and positive experience throughout their journey. You'll be joining a passionate organisation committed to improving lives and delivering safe, well-managed exempt accommodation. With a healthy blend of office-based and remote working, this Housing Support Manager role is perfect for someone looking to progress their management career while maintaining a strong work-life balance. I'd love to hear from anyone with experience in supported housing, housing management, or leading teams within social care or community-based services who is confident managing operations and ensuring services run efficiently. If you're ready to step into a challenging and rewarding Housing Support Manager role, this could be the perfect next step for you. In this position, you will be: Overseeing the day-to-day operational delivery of supported exempt accommodation Ensuring seamless tenant onboarding, from referral through to tenancy sign-up Managing efficient void turnaround and coordinating property readiness Leading Housing Support Officers and supporting Team Leaders in daily operations Overseeing accurate and timely Housing Benefit claims and administrative processes Coordinating with central teams to ensure strong communication and compliance Managing operational issues such as maintenance, tenancy transitions, and risk management Ensuring policies, procedures, and internal processes are consistently followed This opportunity is ideal for someone ready to take ownership in a Housing Support Manager capacity and drive improvements across supported housing services. I'd love to speak to anyone who has: Proven experience managing supported housing, exempt accommodation, or housing services Experience leading teams such as Housing Support Officers or Support Workers Strong organisational and leadership skills with the ability to manage competing demands Knowledge of Housing Benefit within exempt accommodation (desirable) Confidence managing operational processes and driving service improvements Excellent communication and problem-solving skills, with a tenant-focused approach If you're already working as a Housing Support Manager or looking to step up into that level, this role offers scope, autonomy, and real impact. This role is offering the following benefits: Permanent contract 37.5 hours per week (Monday-Friday) Supportive leadership environment with opportunities for growth and development Salary This opportunity offers an annual salary of 40,000 - 45,000, depending on experience. Travel & Location This role is based in Harrow, London, with regular travel required across nearby supported accommodation services. Harrow benefits from excellent transport connections including the Metropolitan Line, Overground, and key road links such as the A40, A406, and M1, making it easily accessible across North and West London. With strong transport links and the chance to shape service delivery, this Housing Support Manager role is an ideal opportunity for someone looking to make a meaningful impact while progressing their career. If this Housing Support Manager role is you, please apply. If you would like to know more, you can email Tiyana at (url removed) or call (phone number removed).
AWD Online
Quantity Surveyor / Assets
AWD Online
Quantity Surveyor / Assets An excellent opportunity for a skilled Quantity Surveyor with strong commercial insight to support investment, cost control and contract management across property improvement programmes. If youve also worked in the following roles, wed also like to hear from you: Commercial Manager, Cost Planner, Project Surveyor, Contract Administrator, Commercial Surveyor, Cost Manager, click apply for full job details
Jan 09, 2026
Full time
Quantity Surveyor / Assets An excellent opportunity for a skilled Quantity Surveyor with strong commercial insight to support investment, cost control and contract management across property improvement programmes. If youve also worked in the following roles, wed also like to hear from you: Commercial Manager, Cost Planner, Project Surveyor, Contract Administrator, Commercial Surveyor, Cost Manager, click apply for full job details
Sellick Partnership
Rent and Service Charge Officer
Sellick Partnership
You are responsible for ensuring accuracy of rent increases in line with policies. You will represent the Finance team and be the main point of contact for rent, service charge, leases and reserve fund queries. You will provide an efficient and accurate finance service to all internal and external customers in line with policies and procedures Duties and Responsibilities Prepare monthly lease payment schedules for review including annual lease increases in line with and lease agreements Calculation of annual rent increases for review in line with tenancy agreements and relevant policies Produce and issue increase notices to tenants and the relevant local authority Maintain the rent, service charge and lease spreadsheets ensuring data integrity Liaise with housing benefit, tenants or advocates to address any queries relating to increases Report, monitor and follow up on any increases awaiting housing benefit approval Undertake a 6 monthly review of all service charges, revising where applicable Assist the Finance Manager with the preparation of annual budgets including service charge and reserve fund budgets by property Assisting the Finance Manager in the preparation of quarterly forecasts To work in accordance with the requirement and standards specified in the Association's policies and procedures Working collaboratively with the maintenance, development and housing teams to ensure correct coding and monitoring of expenditure Process the weekly rent debit, preparing reconciliations across each element loaded into the finance system Responsible for the posting and reconciliation of income received in the housing and finance systems Responsible for raising and chasing of debt for void rent as advised by housing management Assist in the accurate recording and monitoring of service charges and sinking funds Assist in the accurate recording and monitoring of rents and leases Reconciling rent and service charge income to include void rent and sinking funds held on the balance sheet Good stakeholder management Produce ad-hoc financial reports for management reporting as required To provide cover for the Finance Assistant Assist with compiling files for audit Corporate Responsibilities Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility through identifying areas for service improvement. Work in line with EHA's purpose and core values with a commitment to equality diversity and inclusion Work in partnership with other managers/ colleagues/ teams to ensure that all resources are effectively deployed to ensure services are delivered and maintained to a high standard Undertake any additional learning and development considered relevant to the performance and duties of this post Participate fully in EHA's appraisal and personal development programme ensuring achievement of individual and team performance targets, service standards and organisation objectives Develop and comply with all EHA's policies and procedures Any other duties to reflect the changing workloads and priorities within EHA Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jan 09, 2026
Full time
You are responsible for ensuring accuracy of rent increases in line with policies. You will represent the Finance team and be the main point of contact for rent, service charge, leases and reserve fund queries. You will provide an efficient and accurate finance service to all internal and external customers in line with policies and procedures Duties and Responsibilities Prepare monthly lease payment schedules for review including annual lease increases in line with and lease agreements Calculation of annual rent increases for review in line with tenancy agreements and relevant policies Produce and issue increase notices to tenants and the relevant local authority Maintain the rent, service charge and lease spreadsheets ensuring data integrity Liaise with housing benefit, tenants or advocates to address any queries relating to increases Report, monitor and follow up on any increases awaiting housing benefit approval Undertake a 6 monthly review of all service charges, revising where applicable Assist the Finance Manager with the preparation of annual budgets including service charge and reserve fund budgets by property Assisting the Finance Manager in the preparation of quarterly forecasts To work in accordance with the requirement and standards specified in the Association's policies and procedures Working collaboratively with the maintenance, development and housing teams to ensure correct coding and monitoring of expenditure Process the weekly rent debit, preparing reconciliations across each element loaded into the finance system Responsible for the posting and reconciliation of income received in the housing and finance systems Responsible for raising and chasing of debt for void rent as advised by housing management Assist in the accurate recording and monitoring of service charges and sinking funds Assist in the accurate recording and monitoring of rents and leases Reconciling rent and service charge income to include void rent and sinking funds held on the balance sheet Good stakeholder management Produce ad-hoc financial reports for management reporting as required To provide cover for the Finance Assistant Assist with compiling files for audit Corporate Responsibilities Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility through identifying areas for service improvement. Work in line with EHA's purpose and core values with a commitment to equality diversity and inclusion Work in partnership with other managers/ colleagues/ teams to ensure that all resources are effectively deployed to ensure services are delivered and maintained to a high standard Undertake any additional learning and development considered relevant to the performance and duties of this post Participate fully in EHA's appraisal and personal development programme ensuring achievement of individual and team performance targets, service standards and organisation objectives Develop and comply with all EHA's policies and procedures Any other duties to reflect the changing workloads and priorities within EHA Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Property Manager (Mixed portfolio)
BBL Property Ltd City, London
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Ma click apply for full job details
Jan 09, 2026
Full time
Senior Property Manager / Asset Manager (Residential AST & Commercial) London c£75k+ Our client is a long-established, RICS Accredited Property Consultancy specialising in all aspects of Agency, Investment, Lease Advisory and Asset Management across the UK and parts of Europe. Within their long-established Property Management team, they are now looking to hire a Senior Property Manager / Asset Ma click apply for full job details
Hamilton Woods
Finance Manager
Hamilton Woods
Finance Manager £60,000 - £65,000 + Bonus, Benefits & Car Allowance Birmingham (Hybrid Working) Permanent A leading housebuilding and property development business in Birmingham is partnering exclusively with us to recruit an experienced Finance Manager to play a central role in supporting both operational delivery and long-term development strategy click apply for full job details
Jan 09, 2026
Full time
Finance Manager £60,000 - £65,000 + Bonus, Benefits & Car Allowance Birmingham (Hybrid Working) Permanent A leading housebuilding and property development business in Birmingham is partnering exclusively with us to recruit an experienced Finance Manager to play a central role in supporting both operational delivery and long-term development strategy click apply for full job details
Ernest Gordon Recruitment Limited
Office Manager (Office Based)
Ernest Gordon Recruitment Limited Bolton, Lancashire
Office Manager (Office Based) 30,000 + Training + Bupa EAP + Office Based + Company Benefits Bolton Are you an Office Manager or similar, looking for an exciting opportunity to join a stable, local family run engineering business that will provide a secure and varied role in a tight knit friendly team? You will play an integral role in the smooth running of the day to day administration and operational functions of the business. You will be responsible for managing office staff, coordinating documentation, leasing with clients and suppliers and overall support to Senior Management. This company are a specialist maintenance provider delivering responsive, high-quality property and facilities maintenance services across residential and commercial sectors, with a strong focus on reliability, safety, and long-term asset care. This role would suit an Office Manager or similar looking to join a well established and long standing business in a stable and secure position. The Role Oversee office staff Oversee administration and operational functions Coordinating documentation, leasing with clients and suppliers Support Senior Management Monday to Friday, 8:30am - 4:30pm The Person Office Manager or similar Reference Number: BBBH23370 Office Manager, Senior Administrator, Admin, Admin Manager, Office Supervisor, Administration Assistant, Bolton, Manchester, Rochdale, Bury, Oldham If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jan 09, 2026
Full time
Office Manager (Office Based) 30,000 + Training + Bupa EAP + Office Based + Company Benefits Bolton Are you an Office Manager or similar, looking for an exciting opportunity to join a stable, local family run engineering business that will provide a secure and varied role in a tight knit friendly team? You will play an integral role in the smooth running of the day to day administration and operational functions of the business. You will be responsible for managing office staff, coordinating documentation, leasing with clients and suppliers and overall support to Senior Management. This company are a specialist maintenance provider delivering responsive, high-quality property and facilities maintenance services across residential and commercial sectors, with a strong focus on reliability, safety, and long-term asset care. This role would suit an Office Manager or similar looking to join a well established and long standing business in a stable and secure position. The Role Oversee office staff Oversee administration and operational functions Coordinating documentation, leasing with clients and suppliers Support Senior Management Monday to Friday, 8:30am - 4:30pm The Person Office Manager or similar Reference Number: BBBH23370 Office Manager, Senior Administrator, Admin, Admin Manager, Office Supervisor, Administration Assistant, Bolton, Manchester, Rochdale, Bury, Oldham If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
MBDA
Intellectual Property Manager - UK
MBDA Stevenage, Hertfordshire
Passionate about Intellectual Property? MBDA UK has a fantastic opportunity for you. Salary: Circa £75,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply click apply for full job details
Jan 09, 2026
Full time
Passionate about Intellectual Property? MBDA UK has a fantastic opportunity for you. Salary: Circa £75,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply click apply for full job details
Teleperformance
WFM Director
Teleperformance City, Bristol
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 09, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Teleperformance
WFM Director
Teleperformance Chippenham, Wiltshire
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 09, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Teleperformance
WFM Director
Teleperformance Rogerstone, Gwent
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 09, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Teleperformance
WFM Director
Teleperformance Trowbridge, Wiltshire
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 09, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Branch Manager
Spicerhaart Group Ltd. Horncastle, Lincolnshire
Overview Branch Manager - haart Thetford Are you ready to take the next big step in your estate agency career? Our high potential haart Thetford branch is searching for a motivated, ambitious, and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry leading training and ongoing support A high performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart Thetford! Benefits of being a Branch Manager at Thetford £50000 per year, complete on target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive programme Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one to one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Jan 09, 2026
Full time
Overview Branch Manager - haart Thetford Are you ready to take the next big step in your estate agency career? Our high potential haart Thetford branch is searching for a motivated, ambitious, and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry leading training and ongoing support A high performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart Thetford! Benefits of being a Branch Manager at Thetford £50000 per year, complete on target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive programme Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one to one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Teleperformance
WFM Director
Teleperformance Bath, Somerset
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 09, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Senior Property Manager
Day Lewis Pharmacy Croydon, London
Senior Property Manager (Exceptional candidates may be considered for Head of Property) Location: Croydon, Surrey Salary: £60,000-£75,000 dep on experience (Senior Property Manager). Exceptional candidates with full-function leadership experience may be considered for Head of Property, with salary aligned to scope and experience. Hybrid Working: 3 days min in Croydon office About the Role Day Lewis Plc is one of the UK & Europe's largest independent pharmacy chains, providing essential healthcare to communities across England. We are looking for an experienced Senior Property Manager to lead landlord and tenant activity across our retail and warehouse estate, with additional oversight of FM, repairs, and lifecycle renewals delivered through internal teams and external suppliers. This is a landlord & tenant (L&T) -focused role, ensuring lease events, rent performance, and occupancy risks are well managed, while also providing operational oversight of property works to protect cost, compliance, and service standards. Exceptional candidates demonstrating strategic leadership capability may be considered for Head of Property, which includes full functional leadership across the property portfolio. Key Responsibilities Landlord & Tenant (Core Focus) Manage all day-to-day landlord and tenant matters across retail and warehouse sites. Lead lease renewals, regears, rent reviews, break options, and associated negotiations. Ensure lease terms align with business strategy and operational requirements. Review and challenge service charge budgets and reconciliations, liaising closely with Finance. Manage solicitor/agent instruction and ensure accurate execution and storage of lease documentation. Maintain a robust lease database and critical date schedule, ensuring timely notices and proactive planning. Support business development activity with L&T input, due diligence, and landlord engagement as required. FM, Repairs & Renewals (Additional Oversight) Provide oversight of repairs and maintenance performance via helpdesk and supply chain. Monitor service KPIs, cost trends, and recurring issues, driving improvements in speed, quality, and value. Coordinate with Operations on property priorities, ensuring minimal disruption to trading and warehouse performance. Support delivery of refits and lifecycle renewals from an L&T and operational perspective, including landlord consents, access coordination, and compliance alignment. Contribute to monthly cost reviews across central property costs and pharmacy controllable spend. Coordinate with Health & Safety Manager on property-related health and safety and environmental risk management. What We're Looking For MRICS qualified with minimum 5 years post-qualification experience (retail experience desirable). Strong experience in L&T across a multi-site retail and/or logistics portfolio. Proven track record of leading rent reviews, renewals, and regears with measurable commercial outcomes. Working knowledge of FM/repairs and renewals oversight, supplier KPIs, and cost control. Ability to balance technical lease detail with pragmatic operational delivery. Confident communicator who can influence landlords, agents, solicitors, and internal senior stakeholders. Potential Progression: Head of Property Developing and implementing property strategy across retail and warehouses. Accountability for total property performance across L&T, FM, refits/renewals, compliance, risk, and business continuity. Full leadership of property budgets (Opex and Capex), controls, forecasting, and specification governance. Team leadership and structure ownership across L&T and estates delivery functions. Portfolio-level decision frameworks: invest, renew, regear, relocate, or exit. Senior governance reporting, including Risk and management of the private property portfolio. Apply now to join the Day Lewis family in this next step in your career.
Jan 09, 2026
Full time
Senior Property Manager (Exceptional candidates may be considered for Head of Property) Location: Croydon, Surrey Salary: £60,000-£75,000 dep on experience (Senior Property Manager). Exceptional candidates with full-function leadership experience may be considered for Head of Property, with salary aligned to scope and experience. Hybrid Working: 3 days min in Croydon office About the Role Day Lewis Plc is one of the UK & Europe's largest independent pharmacy chains, providing essential healthcare to communities across England. We are looking for an experienced Senior Property Manager to lead landlord and tenant activity across our retail and warehouse estate, with additional oversight of FM, repairs, and lifecycle renewals delivered through internal teams and external suppliers. This is a landlord & tenant (L&T) -focused role, ensuring lease events, rent performance, and occupancy risks are well managed, while also providing operational oversight of property works to protect cost, compliance, and service standards. Exceptional candidates demonstrating strategic leadership capability may be considered for Head of Property, which includes full functional leadership across the property portfolio. Key Responsibilities Landlord & Tenant (Core Focus) Manage all day-to-day landlord and tenant matters across retail and warehouse sites. Lead lease renewals, regears, rent reviews, break options, and associated negotiations. Ensure lease terms align with business strategy and operational requirements. Review and challenge service charge budgets and reconciliations, liaising closely with Finance. Manage solicitor/agent instruction and ensure accurate execution and storage of lease documentation. Maintain a robust lease database and critical date schedule, ensuring timely notices and proactive planning. Support business development activity with L&T input, due diligence, and landlord engagement as required. FM, Repairs & Renewals (Additional Oversight) Provide oversight of repairs and maintenance performance via helpdesk and supply chain. Monitor service KPIs, cost trends, and recurring issues, driving improvements in speed, quality, and value. Coordinate with Operations on property priorities, ensuring minimal disruption to trading and warehouse performance. Support delivery of refits and lifecycle renewals from an L&T and operational perspective, including landlord consents, access coordination, and compliance alignment. Contribute to monthly cost reviews across central property costs and pharmacy controllable spend. Coordinate with Health & Safety Manager on property-related health and safety and environmental risk management. What We're Looking For MRICS qualified with minimum 5 years post-qualification experience (retail experience desirable). Strong experience in L&T across a multi-site retail and/or logistics portfolio. Proven track record of leading rent reviews, renewals, and regears with measurable commercial outcomes. Working knowledge of FM/repairs and renewals oversight, supplier KPIs, and cost control. Ability to balance technical lease detail with pragmatic operational delivery. Confident communicator who can influence landlords, agents, solicitors, and internal senior stakeholders. Potential Progression: Head of Property Developing and implementing property strategy across retail and warehouses. Accountability for total property performance across L&T, FM, refits/renewals, compliance, risk, and business continuity. Full leadership of property budgets (Opex and Capex), controls, forecasting, and specification governance. Team leadership and structure ownership across L&T and estates delivery functions. Portfolio-level decision frameworks: invest, renew, regear, relocate, or exit. Senior governance reporting, including Risk and management of the private property portfolio. Apply now to join the Day Lewis family in this next step in your career.
Teleperformance
WFM Director
Teleperformance Clevedon, Somerset
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 09, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Teleperformance
WFM Director
Teleperformance City, Swindon
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Jan 09, 2026
Full time
OVERVIEW OF ROLE The Director for Central Planning is a key role in UKI Operations and is accountable leading a team to manage centralised control of costs and resources for Property, Assets, SPOC roles as well as producing direction and insight on the aggregated UKI capacity and demand forecast. The role holder reports into the SVP for Business Planning & Commercial Optimisation (BP&CO) The role is responsible for delivery of consolidated UKI analysis on FTE, Assets, Seats and SPOC roles and ensuring decisions are made to optimise cost and service. The role holder will support the annual budgeting process and work closely with commercial and finance teams to support alignment including technological advancements to improve accurate and reduce effort between WFM and Finance activities. The roleholder will support new client business requests from solutions teams and support on WFM/Telephony integration, migration and set-up as required acting as a SME for the region. The roleholder will support standards, best practice and technical projects on WFM across UKINESSA regions and run offshore support teams in SSA where appropriate as a service to UKI WFM. ROLE DYNAMICS Reports To: SVP BP&CP Base Location: UK or Ireland (with travel required to any TP location as necessary) Grade: TBC KEY RESPONSIBILITIES Produce a min 6 month UKI Capacity & Demand forecast and analysis. Lead regular UKI reviews on people, assets and property costs ensuring the right analysis and insights to balance cost, group targets and delivery of service commitments. Provide strong business partnering including analysis and guidance. Support Client and Solutions teams with New Biz demand sizing and solutions ensuring robust and commercially sound processes and inputs go into pricing. Develop a new fit for purpose tool for planning "TPS 2" including integration to the Commercial processes for P&L forecasts. Support the achievement of a Great Place to Work in UKI Operations. Create a high-performance working environment with engaged and high performing colleagues in both UK and Ireland. Support other UKINESSA regions on technical WFM matters including migrations, set-up, troubleshooting and configuration. Deliver an effective, low-cost delivery model for Planning Administration activity. Drive process efficiencies and improvements through automation, AI and a streamlined organisational design that takes best practices from WFM across TP Group. Support CEO and Client Teams on cost optimisation strategies as required. KPI's & OBJECTIVES (subject to change at direction of TP Leadership) FINANCE MANDATORY OBJECTIVES/KPI's UK & Ireland Sales & Margin Delivery vs Budget. Department SG&A Budget targets BUSINESS KPI's Team Gearing Ratio Improvement (£ spent per 1,000 FTEs) WFM Best certification & compliance rates. Group SPOC compliance. Stakeholder Sentiment Scores. Central Planning Accuracy & Savings, i.e. redeployment & transfer rates. Ensure favourable culture in own ROLE REQUIREMENTS Min 6 years experience running WFM teams at a senior manager level. Experience managing WFM across diverse large businesses. Experience overseeing WFM Implementations & Migrations Qualifications: University educated with BSc or equivalent qualification
Senior Manager, Lease Processes and Tools
Lego City, London
personalise marketing, including social media features. Senior Manager, Lease Processes and Tools page is loaded Senior Manager, Lease Processes and Toolslocations: Londonposted on: Posted Todayjob requisition id: Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross-functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful.You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross-functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross-department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision-making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go-to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision-making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous Significant experience in a similar role within a multi-site retailer or property company Detailed knowledge of lease management, maintenance, and upkeep Proven track record working cross functionally with departments involving finance, digital, and real estate accountability Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems A collaborative individual ready to push boundaries and assist across various projects Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Jan 09, 2026
Full time
personalise marketing, including social media features. Senior Manager, Lease Processes and Tools page is loaded Senior Manager, Lease Processes and Toolslocations: Londonposted on: Posted Todayjob requisition id: Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross-functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful.You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross-functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross-department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision-making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go-to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision-making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous Significant experience in a similar role within a multi-site retailer or property company Detailed knowledge of lease management, maintenance, and upkeep Proven track record working cross functionally with departments involving finance, digital, and real estate accountability Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems A collaborative individual ready to push boundaries and assist across various projects Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
P&S Personnel Services Limited
Commercial Contracts Manager
P&S Personnel Services Limited
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Commercial Contracts Manager to join their team on a full time, permanent basis. You can be based anywhere within the UK Role Summary: The Commercial Contracts Manager ensures the organisation s commercial and contractual frameworks in the defence industry are robust, compliant, and value driven. This role manages complex contracts with government agencies, defence primes, and international partners balancing profitability, risk, and strict regulatory requirements. Main Responsibilities: Contract Drafting, Negotiation & Management Lead the drafting, review, and negotiation of contracts with government bodies, prime contractors, and subcontractors. Structure terms in alignment with defence procurement frameworks, including MOD DEFCONs, FAR/DFARS (for U.S. projects), and ITAR/EAR regulations. Negotiate terms for development, manufacturing, support, and service contracts, ensuring commercial soundness while maintaining compliance. Manage flow-down clauses effectively across the supply chain to ensure consistency and risk control. Interpret and implement complex contract provisions around delivery milestones, pricing adjustments, intellectual property, and offset obligations. Risk & Compliance Identify and mitigate contractual, financial, export, and reputational risks associated with defence contracts. Ensure full adherence to national and international defence trade regulations, including ITAR, EAR, and other export control regimes. Monitor and enforce security classification handling, subcontractor compliance, and data protection requirements. Maintain robust documentation and audit trails for internal and external review (MOD, NATO, or internal audit). Contract Lifecycle Oversight Oversee contract lifecycle management from proposal to closeout, including modifications, extensions, and renewals. Maintain accurate contract records, ensuring visibility on deliverables, billing milestones, and change control processes. Interface with project managers, engineers, procurement, and finance to ensure operational alignment. Implement performance monitoring systems for contractual obligations and commercial KPIs. Commercial Strategy & Support Provide commercial input to bids and proposals, balancing competitiveness with risk exposure. Collaborate with Legal, Finance, and Programme Management to shape commercially viable offers. Evaluate pricing models, cost-plus structures, fixed-price, and incentive-based contracts. Advise senior leadership on contractual implications of program or policy changes. Support supplier and customer negotiations to resolve disputes, variations, or claims. Stakeholder Engagement & Leadership Serve as the trusted commercial advisor to programme and business leaders. Represent the company in commercial discussions with defence clients, subcontractors, and government auditors. Train internal stakeholders on defence contracting principles, ethics, and compliance protocols. Foster a culture of commercial discipline, transparency, and accountability. Experience & Qualifications: Bachelor s degree in law, Business, or Engineering (LLB, MBA, or CIPS certification advantageous). 7 10 years experience in commercial or contract management within the defence, aerospace, or security sectors. Deep understanding of defence contracting standards (e.g., DEFCON, FAR/DFARS, ITAR/EAR). Proven experience managing government and international defence contracts. Strong negotiation, analytical, and stakeholder management skills. Excellent knowledge of export control, offset, and compliance frameworks. Proficiency with contract management systems (SAP, Ivalua, or equivalent) and solid financial literacy. The ideal candidate blends commercial pragmatism, legal discipline, and defence-sector awareness to drive success in a highly scrutinized environment. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Jan 09, 2026
Full time
P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Commercial Contracts Manager to join their team on a full time, permanent basis. You can be based anywhere within the UK Role Summary: The Commercial Contracts Manager ensures the organisation s commercial and contractual frameworks in the defence industry are robust, compliant, and value driven. This role manages complex contracts with government agencies, defence primes, and international partners balancing profitability, risk, and strict regulatory requirements. Main Responsibilities: Contract Drafting, Negotiation & Management Lead the drafting, review, and negotiation of contracts with government bodies, prime contractors, and subcontractors. Structure terms in alignment with defence procurement frameworks, including MOD DEFCONs, FAR/DFARS (for U.S. projects), and ITAR/EAR regulations. Negotiate terms for development, manufacturing, support, and service contracts, ensuring commercial soundness while maintaining compliance. Manage flow-down clauses effectively across the supply chain to ensure consistency and risk control. Interpret and implement complex contract provisions around delivery milestones, pricing adjustments, intellectual property, and offset obligations. Risk & Compliance Identify and mitigate contractual, financial, export, and reputational risks associated with defence contracts. Ensure full adherence to national and international defence trade regulations, including ITAR, EAR, and other export control regimes. Monitor and enforce security classification handling, subcontractor compliance, and data protection requirements. Maintain robust documentation and audit trails for internal and external review (MOD, NATO, or internal audit). Contract Lifecycle Oversight Oversee contract lifecycle management from proposal to closeout, including modifications, extensions, and renewals. Maintain accurate contract records, ensuring visibility on deliverables, billing milestones, and change control processes. Interface with project managers, engineers, procurement, and finance to ensure operational alignment. Implement performance monitoring systems for contractual obligations and commercial KPIs. Commercial Strategy & Support Provide commercial input to bids and proposals, balancing competitiveness with risk exposure. Collaborate with Legal, Finance, and Programme Management to shape commercially viable offers. Evaluate pricing models, cost-plus structures, fixed-price, and incentive-based contracts. Advise senior leadership on contractual implications of program or policy changes. Support supplier and customer negotiations to resolve disputes, variations, or claims. Stakeholder Engagement & Leadership Serve as the trusted commercial advisor to programme and business leaders. Represent the company in commercial discussions with defence clients, subcontractors, and government auditors. Train internal stakeholders on defence contracting principles, ethics, and compliance protocols. Foster a culture of commercial discipline, transparency, and accountability. Experience & Qualifications: Bachelor s degree in law, Business, or Engineering (LLB, MBA, or CIPS certification advantageous). 7 10 years experience in commercial or contract management within the defence, aerospace, or security sectors. Deep understanding of defence contracting standards (e.g., DEFCON, FAR/DFARS, ITAR/EAR). Proven experience managing government and international defence contracts. Strong negotiation, analytical, and stakeholder management skills. Excellent knowledge of export control, offset, and compliance frameworks. Proficiency with contract management systems (SAP, Ivalua, or equivalent) and solid financial literacy. The ideal candidate blends commercial pragmatism, legal discipline, and defence-sector awareness to drive success in a highly scrutinized environment. If this is a role you are interested in, please apply online ensuring your CV is up to date.
Industrial Cleaning Equipment Ltd (ICE)
Fleet & Property Manager
Industrial Cleaning Equipment Ltd (ICE) Southampton, Hampshire
Fleet & Property Manager Location: Southampton Salary: £40k to £50k Hours: 40 hours per week, 4 days per week in office Business Overview With over 50 years of experience, ICE is the UK s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. Role Overview As Fleet & Facilities Manager, you are responsible for the efficient management, compliance and optimisation of the Company s vehicle fleet and property assets. The role ensures all vehicles and buildings are safe, compliant, cost-effective and fit for purpose, working closely with internal stakeholders, suppliers and contractors. You oversee the full lifecycle of a diverse fleet, from procurement and deployment through to maintenance and disposal, ensuring availability meets business needs. You also manage property maintenance and site services, with a strong ESG focus to deliver sustainable, environmentally responsible solutions while maintaining commercial effectiveness. Responsibilities and Accountabilities: Fleet Management Manage the full lifecycle of the Company fleet (HGVs, vans, cars and EVs), ensuring theright mix, availability, safety and compliance. Lead fleet procurement and tender processes, maintenance scheduling, servicing and disposal. Maintain accurate fleet records, including licensing, inspections, MOTs, servicing and insurance. Manage fleet suppliers, leasing companies, maintenance providers, fuel cards, telematics and tracking systems. Monitor vehicle usage, costs, fuel/charging efficiency and driver behaviour, ensuring compliance with Company and DVLA regulations. Manage vehicle handovers, inspections, accidents and insurance claims. Support EV transition and charging infrastructure, promoting safe, efficient and compliant fleet operations. Facilities Management Manage maintenance, compliance and operation of Company sites, acting as the main facilities contact. Oversee planned and reactive maintenance, statutory inspections and health, safety and environmental compliance. Coordinate contractors, site services, utilities, security, cleaning and waste management. Support property projects including acquisitions, relocations, refurbishments and space planning. Work closely with Health & Safety to conduct site inspections and risk assessments. Financial, Contract & Supplier Management Prepare and manage fleet and facilities budgets, monitoring spend and delivering cost efficiencies. Negotiate and manage supplier and contractor contracts to ensure value, performance and compliance. Reporting, ESG & Continuous Improvement Maintain asset registers, compliance documentation and accurate records. Produce performance, cost and compliance reports. Drive continuous improvement, sustainability and environmental initiatives across fleet and property. General Responsibilities Develop and maintain fleet and facilities policies and procedures. Build strong relationships with stakeholders, suppliers and service providers. Promote a proactive, professional and customer-focused approach Qualifications, Skills and Experience Educated to GCSE level or above, including Grade C (or equivalent) in English and Maths; Previous experience in fleet management and/or property management (essential); Fleet and Property Management qualifications such as IWFM (desirable); Strong knowledge / passion of motor vehicles; Competent user of Microsoft Office applications (particularly Excel); IT literate with the ability to learn new systems quickly; Strong communication skills with an excellent telephone manner; Strong organisational skills with the ability to manage workload within tight timescales; Practical, hands-on approach with strong commercial awareness; Highly organised, detail-orientated and performance focused with a pro-active approach; Resilient and adaptable with the ability to manage multiple priorities; Committed to safety, compliance, and continuous improvement with a strong understanding of regulatory requirements in the Fleet and Property space; Working Conditions May require travel between sites; Occasional out-of-hours support for emergencies. To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment, please do not hesitate to apply.
Jan 09, 2026
Full time
Fleet & Property Manager Location: Southampton Salary: £40k to £50k Hours: 40 hours per week, 4 days per week in office Business Overview With over 50 years of experience, ICE is the UK s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. Role Overview As Fleet & Facilities Manager, you are responsible for the efficient management, compliance and optimisation of the Company s vehicle fleet and property assets. The role ensures all vehicles and buildings are safe, compliant, cost-effective and fit for purpose, working closely with internal stakeholders, suppliers and contractors. You oversee the full lifecycle of a diverse fleet, from procurement and deployment through to maintenance and disposal, ensuring availability meets business needs. You also manage property maintenance and site services, with a strong ESG focus to deliver sustainable, environmentally responsible solutions while maintaining commercial effectiveness. Responsibilities and Accountabilities: Fleet Management Manage the full lifecycle of the Company fleet (HGVs, vans, cars and EVs), ensuring theright mix, availability, safety and compliance. Lead fleet procurement and tender processes, maintenance scheduling, servicing and disposal. Maintain accurate fleet records, including licensing, inspections, MOTs, servicing and insurance. Manage fleet suppliers, leasing companies, maintenance providers, fuel cards, telematics and tracking systems. Monitor vehicle usage, costs, fuel/charging efficiency and driver behaviour, ensuring compliance with Company and DVLA regulations. Manage vehicle handovers, inspections, accidents and insurance claims. Support EV transition and charging infrastructure, promoting safe, efficient and compliant fleet operations. Facilities Management Manage maintenance, compliance and operation of Company sites, acting as the main facilities contact. Oversee planned and reactive maintenance, statutory inspections and health, safety and environmental compliance. Coordinate contractors, site services, utilities, security, cleaning and waste management. Support property projects including acquisitions, relocations, refurbishments and space planning. Work closely with Health & Safety to conduct site inspections and risk assessments. Financial, Contract & Supplier Management Prepare and manage fleet and facilities budgets, monitoring spend and delivering cost efficiencies. Negotiate and manage supplier and contractor contracts to ensure value, performance and compliance. Reporting, ESG & Continuous Improvement Maintain asset registers, compliance documentation and accurate records. Produce performance, cost and compliance reports. Drive continuous improvement, sustainability and environmental initiatives across fleet and property. General Responsibilities Develop and maintain fleet and facilities policies and procedures. Build strong relationships with stakeholders, suppliers and service providers. Promote a proactive, professional and customer-focused approach Qualifications, Skills and Experience Educated to GCSE level or above, including Grade C (or equivalent) in English and Maths; Previous experience in fleet management and/or property management (essential); Fleet and Property Management qualifications such as IWFM (desirable); Strong knowledge / passion of motor vehicles; Competent user of Microsoft Office applications (particularly Excel); IT literate with the ability to learn new systems quickly; Strong communication skills with an excellent telephone manner; Strong organisational skills with the ability to manage workload within tight timescales; Practical, hands-on approach with strong commercial awareness; Highly organised, detail-orientated and performance focused with a pro-active approach; Resilient and adaptable with the ability to manage multiple priorities; Committed to safety, compliance, and continuous improvement with a strong understanding of regulatory requirements in the Fleet and Property space; Working Conditions May require travel between sites; Occasional out-of-hours support for emergencies. To Apply If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment, please do not hesitate to apply.

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