11 jobs found

Liability Claims Handler (Home-Based) Leading InsurTech to £38K plus benefits RJ-3122L A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA's on the planet. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. You'll efficiently deal with a caseload of Liability claims on behalf of a number of MGAs and insurers. This portfolio will typically comprise Employer's and Public Liability claims up to a value of £25,000 arising within a range of industry sectors such as hospitality, manufacturing and leisure. There will also be a small amount of 3rd party property damage claims, and other losses such as Products Liability. This is the only Casualty Claims Team in this fast-growing business, and as such, they are very much left to their own devices in terms of the how the team operates, and you will have a meaningful say of the future direction of the Casualty division. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You'll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team. We welcome applications from Liability or Casualty Claims Handlers who have worked for an insurance company, or handled claims via delegated authority at a broker, loss adjuster or in a legal environment. As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you'll be well-organised with excellent task-management skills. As you'd expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy. The Casualty Manager is quite relaxed about working hours, and whilst most of the team work on a 09.00 -17.00 basis, you can work outside of these hours if you need to be flexible around childcare or other commitments. You will receive a generous basic salary ranging to circa £38,000 (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

TPF Recruitment, the South-East's largest accountancy practice recruiter, are currently recruiting for a Senior Insolvency Administrator to be based in the Egham, Surrey area. This is a Top 10 practice, operating across the UK, Ireland, and the Nordics, with a wide network of employees and an abundance of inspiring opportunities to join one of their many offices! The Opportunity As a Senior, the candidate will have the ability and motivation needed to: Begin to take ownership of their own portfolio with support from their manager Support in delivering revenue and profitability targets Begin to develop enduring client relationships Day-to-Day Duties Manage case delivery, including pre-appointment, case progression, and closure, as well as ensuring all aspects of casework are completed in a timely manner Play a pivotal role in investigations into conduct, attending interviews with relevant parties Work collaboratively with directors and employees both pre- and post-appointment, as well as liaising with solicitors on specific legal issues arising on cases Attend meetings with creditors and shareholders Serve as a point of contact for dealing with claims and queries from creditors and declaring dividends Requirements What Are They Looking For? ACA/ACCA or CPI/ICAEW qualified Insolvency experience is essential for the role, as the candidate will need to be confident in managing asset valuations and realizations independently Ability to work to deadlines when reporting on case progress Experienced case handler Benefits What's In It for the Candidate? Their benefits include hybrid and flexible working, birthday leave, professional subscription, and much more. For more information apply to the role, or contact Kourtney Luckett on (url removed)

The Company A business we have always been so proud to recruit for, a company that has put huge effort in to creating an exceptionally teamwork-based culture. This company, who are a national business is a dynamic group who are focussed on making moving home or refinancing homes as straightforward and efficient as you can imagine. Their goal with their people is in building exciting career opportunities for everyone involved and taking the focus of degrees and qualifications away. This is a place where your potential is recognised, and career progression is driven by talent and a desire to make a difference. Does this sound like your next career move? If you're ambitious to grow, this may be your next move. Are you driven by progression within a forward-thinking business? The Role: We're looking for an experienced property administrator or mortgage administrator who is a really focused team player to manage a caseload of files from start to finish. Key Responsibilities: Manage a busy caseload of mortgage files Meet personal targets consistently Manage deadlines efficiently Handle complex aspects of property finance transactions Oversee files from start to finish with admin support Provide exceptional client service and support to partners Address complex enquiries Manage risks Ensure files comply with SLAs and regulations Maintain detailed records and respond to communications promptly The Benefits: Competitive salary + realistic bonus scheme (Monthly, Quarterly and yearly) Award Nights 25 days of annual leave plus Bank Holidays Free conveyancing service Loyalty bonus Extra holidays for moving house and charity days Employee recognition program Friend referral rewards

Mortgage Transaction Handler Certain Advantage is hiring for a Mortgage Transaction Handler to join a growing department in a leading law fir offering hybrid working and a competitive salary and unique bonus structure. The Company A business I have always been so proud to recruit for, a company that has put huge effort in to creating an exceptionally teamwork-based culture. This company, who are a national business is a dynamic group who are focussed on making moving home or refinancing homes as straightforward and efficient as you can imagine. Their goal with their people is in building exciting career opportunities for everyone involved and taking the focus of degrees and qualifications away. This is a place where your potential is recognised, and career progression is driven by talent and a desire to make a difference. Does this sound like your next career move? If you're ambitious to grow, this may be your next move. Are you driven by progression within a forward-thinking business? The Role: We're looking for an experienced property administrator or mortgage administrator who is a really focussed team player to manage a caseload of files from start to finish. Key Responsibilities: Manage a busy caseload of mortgage files Meet personal targets consistently Manage deadlines efficiently Handle complex aspects of property finance transactions Oversee files from start to finish with admin support Provide exceptional client service and support to partners Address complex enquiries Manage risks Ensure files comply with SLAs and regulations Maintain detailed records and respond to communications promptly The Benefits: Competitive salary + realistic bonus scheme (Monthly, Quarterly and yearly) Award Nights 25 days of annual leave plus Bank Holidays Free conveyancing service Loyalty bonus Extra holidays for moving house and charity days Employee recognition program Friend referral rewards Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it. We work with businesses across the UK to find the best people in Legal, Finance, Marketing, HR, IT and Engineering. If this job isn't for you, head to (url removed) and register for job alerts and career guidance tips.

Sales Administrator 25k- 28k Gravesend Permanent Mon-Fri My growing client based in Gravesend is looking to expand their Sales Administrator team due to exciting internal progression. You will be deep within the financial services industry working with third parties to complete deals handling the back end of the deal. This includes engaging with the third parties, chasing terms of business and working with the underwriters. You will be my managed by a manager who acts as a team member, someone who allows you to manage your own day and values their staff. Duties of the Sales Administrator: Managing the shared inbox and updating the records of new business deals from the Business Development Managers. Working closely with the Business Development Managers to understand their day to day and expectations. Formatting and adjusting terms of business/ forms relevant to the deal and sending them to the third parties to check and sign. Building strong relationships with internal and external relationships to ensure the deal is progressing and completed. Chasing relevant documentation from third parties while managing their expectations to a T. Working closely with the underwriters to push deals within time frames to meet the third parties needs. Requirements of the Sales Administrator: Experience working in the financial services industry. Case management/ case handler/ sales progressor or sales support. Strong administrative experience. Strong attention to detail required. Excellent communicator and ability to build strong trusting relationships. A bubbly and out going personality. Ability to use your initiative. Capable to work independently and to deadlines. Benefits: 25 days Holiday + Bank Holidays. Free lunch everyday. Internal progression/ career path. Company discretion bonus. Company contribution to qualifications you are looking to take in the industry. Free parking. Team and company socials. Friendly and collaborative culture. If you are interested in this Sales Administrator opportunity, please reach out to El on (phone number removed) opt 2 or hit APPLY!

Assistant Adjudicator We are looking for an Assistant Adjudicator (AA) to work as part of the team responsible for reviewing and resolving the more complex complaints that cannot easily be resolved. Position: Assistant Adjudicators - Complaint Handling Location: Reading/remote Hours: 35-hour working week; part-time working considered; opportunity for flexible working Salary: £43,631 Contract: Full-time, permanent (part-time hours would be considered) Closing Date: 9 January 2023 at 9am. The Role As an Assistant Adjudicator (AA) you work as part of the team responsible for reviewing and resolving the more complex complaints that cannot easily be resolved. Working independently, within a framework for guidance, you will typically seek to find the most effective path to resolve complaints. Your work will provide important learning to improve the higher education experience for all students. Responsibilities: Review complex and entrenched complaints and make and communicate decisions about their resolution, seeking guidance where required Write and issue clear, concise, accurate and well-reasoned case decisions/Complaint Outcomes Manage a complex, varied and demanding caseload of complaints Obtain documentation and information from students and providers as necessary and analyse information to identify the most appropriate route towards resolution Contribute to the effective throughput of cases within the case-handling process Represent the organisation at external events and contribute in other ways of sharing good practice Contribute to the effective management of the core asset, specialist knowledge, by following internal guidance on good practice in knowledge management and sharing your knowledge appropriately with colleagues. About You You will be someone who: Shares the values of integrity and independence, quality, openness and accessibility, service ethos, engagement, and equality and diversity. Has outstanding skills in logical, analytical, and critical thinking. Can read and understand high volumes of text quickly, identify what information is relevant and evaluate evidence. Is comfortable making decisions which have a significant impact on other people's lives. Can communicate clearly and concisely and explain decisions, both in writing and on the phone. Accepts that situations are sometimes uncertain and continues to strive for excellence despite this. Sees things from other people's perspectives, recognising and accounting for the barriers they might face. Is aware of how decisions can be affected by unconscious bias and openly interrogates decision-making processes to minimise their impact. Is able to make difficult or unpopular decisions when necessary. Acts with integrity and treats others with kindness, courtesy, dignity and respect. We would love to hear from you if you have one or more of the following: Can demonstrate the capability to look at problems and evidence with a critical eye, applying sound reasoning to reach and communicate logical and clear decisions. Worked in a role resolving complaints, mediation or arbitration. Experience in representing or supporting students Worked in a role applying legal principles outside the field of litigation The organisation values diverse backgrounds, life experiences and perspectives, and have a supportive and inclusive organisational culture. In order to be representative of the community and the people who use the service, applications from candidates from all backgrounds are welcome. In particular, the organisation would welcome applicants from Black, Asian, and other minority ethnic backgrounds who are currently underrepresented amongst it's people and will consider applications for full-time or part-time working and any other reasonable adjustments that you may need. Qualifications Given the mission and purpose of the organisation, any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms will be considered. Salary and Benefits Starting salary £43,631 with career progression opportunities. A blended approach to office working allowing up to 80/20 split between remote and office-based working 35-hour working week; part-time working considered; opportunity for flexible working. Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays. Gym membership (on completion of probation). Defined benefit pension scheme. Season ticket loan. You will be asked to submit your CV and a Supporting Statement as part of the application process. About the Organisation The organisation's vision is that students are always treated fairly and is working towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices, and working with other organisations in the higher education sector and beyond. We are looking for skilled people who share the passion for fairness and want to do worthwhile work that makes a difference. You may also have experience in roles such as Student Reps, HE Administration, HE Administrator, HE Admin Complaints Resolution, Complaints Resolution Officer, Complaints Resolution Coordinator, Mediation, Mediator, Arbitration, Legal principles, Case Officer / Adjudicator, Adjudicator, Casework Administrator, Social Worker Adjudicator, Education Adjudicator, Education Adjudicator, Complaints Officer, Complaints Handler, Complaints Liaison, Complaints Adjudicator, Case Handler. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Our expanding Subsidence team are looking for an experienced Claims Handler to join their team handling Subsidence claims from cradle to grave. You will manage your own caseload, overseen by Subsidence Specialist but supported by the Administrators. The Subsidence Specialist will provide advice/guidance on claim issues arising from losses referred to you, including scheduling work and you will be required to drive the claim forward and manage claims through to completion. There is a focus on leading the customers through the potentially long claim process, which is highly technical and also includes, interpreting subsidence reports with the support of a Subsidence Specialist and Administrators, prior to issuing to clients. It is essential that this role takes full ownership of a portfolio of subsidence claims. Location: Cardiff - Hybrid Salary: £20,000 - £30,000pa DOE Working Hours: Monday - Friday 9AM - 5.30PM - 37.5 per week Key Accountabilities: To take ownership of a caseload, but also part of a home-based UK team, you will be responsible for your own portfolio of work. To support the Subsidence Specialist, in particular being able to instruct site investigations, CCTV surveys, basic crack and/or level monitoring, arborist reports and specialist subsidence suppliers Be able to interpret monitoring, arborist and CCTV survey reports and tree works quotes. To have full understanding and awareness of the caseload to be able to progress claims to achieve mitigation. To have full understanding and awareness of the caseload to be able Progress claim to repair. To have full understanding and awareness of the caseload to be able Progress repairs to conclusion. Qualifications & Experience: Experience of technical property claims handling and complaints, in particular for Subsidence Recognised qualification with Chartered Insurance Institute and working towards RQF Level 4 Construction knowledge related to repair of a wide range of buildings is advantageous. The Government launched its Transparency Pilot Scheme on International Women's Day 2022 as part of its initiative to level up. The scheme aims to support objectives around Gender Pay Gap by encouraging organisations to promote transparency with salaries when advertising any job roles. Evidence shows that by stating salaries on job adverts, Women can negotiate pay on a fair basis. At CCG our objective is to be Employer of Choice, through our passion and dedication to Diversity, Equality and Inclusion recognising everyone is different together. Don't think you meet all the skills and qualifications listed? Studies have shown individuals with protected characteristics, such as women, people of colour or those in Neurodiverse groups (and many more) are less likely to apply for a role if they don't meet all the requirements on a job advert. Clams Consortium Group strives to lead the way in creating a culture that promotes not only an equal but more importantly, an inclusive workforce that allows all our employees to be their authentic selves. If this role is something you're excited about, but your experience doesn't align with every qualification outlined, don't stress it, we would encourage you to still apply as you may be the just the candidate we are looking for, for this position or another role.

Our Administrators work alongside our International Private Medical Insurance (IPMI), Travel & Medical teams providing general administrative support to various business functions. This will include supporting our ALC and IMGE product lines to assist with policy related queries as well as supporting our Claims Handlers and Case Managers who are assisting members wishing to claim on their insurance policies. The Administrator will manage all incoming correspondence through calls, chats and emails relating to policy queries, claims, payments, and general queries. They will also provide invoicing and general administrative support to the Medical Team when required. You will be the front line for IMG and our growing number of international clients, and as such must present yourself well through all channels of communication, internally and externally. Lastly, you must have the ability to stay calm under pressure and the desire to work in a fast-paced environment. Duties and Responsibilities The Administrator will: Provide the highest level of customer service to both internal and external clients Ensure all internal and external communications are dealt with in a professional, disciplined and courteous manner at all times Empathetically manage all enquiries from patients, their relatives and providers on claim related matters in a prompt, courteous and professional manner Effectively manage all inbound correspondence, including calls, chats and emails, as well as your own time and workload, immediately raising any concerns to the management team Always demonstrate a sense of urgency, being able to prioritise tasks in favor of customer satisfaction and adherence to internal protocols Be fully familiar with the claim management systems and ensure all information obtained during a claim is properly documented Be familiar with IMG's service standards and ensure that any assistance provided is done so in accordance with these Accurately allocate all correspondence and documentation to the relevant claims and assign tasks to ensure the correct flow of claims through to the Claims Handlers Provide guidance and assist members to submit and view the details of their claims using our online customer portal Oversee payment queries and manage to resolution with support from Claim Handlers Bring to the attention of a Team Leader, Supervisor or Manager any failures or development opportunities regarding the claim management and telephone systems Bring to the attention of a Team Leader, Supervisor or Manager any claim that is likely to be contentious or that will potentially result in a serious complaint Bring to the attention of a Team Leader, Supervisor or Manager any claim that involves the media or a VIP Highlight any areas of concern to a Team Leader, Supervisor or Manager Carry out any other tasks as agreed with a Team Leader, Supervisor or Manager Knowledge Skills Abilities (requirements) We are looking for an individual with the following areas of expertise: Fluent spoken and written English Excellent written and oral communication skills, delivered in a clear and professional manner Familiarity with general office procedures in addition to being computer literate with good keyboard skills. A sound working knowledge of Microsoft Word and Outlook is a requirement The ability to work under pressure as part of a close-knit team Good organisational skills, the ability to prioritise workload and use own initiative A diplomatic open style and approach and the ability to demonstrate customer led thinking A high degree of accuracy and attention to detail Proactive approach to work and analytical problem-solving skills Ability to identify when it is appropriate to escalate a problem Preferred Skills Previous customer service experience and/or experience of the private medical insurance industry and claims processing would be an advantage Language skills would be desirable but not essential; in particular German, Spanish, Japanese, Mandarin or Cantonese Additional Notes To promote our company ethos of service excellence and to contribute to the development and achievement of the Operations Department strategy To work as an integral part of the Operations Team in order to achieve the departmental targets and goals To provide the highest level of customer service to both internal and external clients IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

The Client: The client is a leading insurance adminstration service who provide services to insurers and brokers. They are a leader within the area and offer a bespoke service tailored to their client's needs. They are currently looking for an Claims Assessor to join the creditor team and further their career development. The Opportunity You will work across all lines of the business, you will manage your own claims caseload from start to finish, utilising the insurers for settlement. You will aim to keep all parties updated on the process and developments of the claim, advising on cover and working in the client's best interest. This is a fast-paced role and you must be able to demonstrate empathy with your clients to handle their claims. What's needed for me to be considered? Educated to A level or above Previous office experience is required (the role is not suitable for a candidate with no previous office experience) Good communication skills Experience within insurance or a banking sector is an advantage Experience in dealing with difficult situations in the workplace or within voluntary roles is an advantage A team player is essential CII qualification is an advantage A candidate willing to work towards progression into Senior roles is acceptable but this needs to be a longer-term plan rather than an immediate start given the dynamics of the team currently The role is full time and office based only. What next? Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 when we assist them in securing a new career! Job Synonyms: Claims Assessor, Claims Handler, Claims Technician, Senior Claims Handler, Claims Administrator, Commercial Insurance, Claims Manager, CERT CII

Job Title: Claims Handler Location : Peterborough Salary: up to £24,000 per annum, Salary negotiable subject to experience. Job Type: Permanent, Full-time Westone Housing Ltd is a specialist professional SME business based in Peterborough. Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets. An opportunity for a Claim Handler & Administrator has arisen to support planned business growth. The Role: The role will include processing new claims, management of claim progression, updating clients on claim position using online databases, updating internal CRM systems and supporting the team to ensure claim administration is maintained. Be the first point of contact for day to day enquires from clients, independently respond to client queries and periodically attend client meetings to produce an action list for the team as required. Manage the active ongoing claims within the business, ensuring all parties are regularly updated. Maintaining positive claim progression by directly liaising with clients, requesting updates and approvals. Key Responsibilities and Accountabilities: The Candidate: Experience on the phone. Excellent organisational skills. Experience in claim handling within the insurance industry and experience in claim handling from inception to claim conclusion. Knowledge of home insurance and the insurance industry. Ability to communicate clearly and effectively with clients, colleagues and policyholders. Ability to work under pressure and process large quantities of information whilst maintain attention to detail. Oral and written communication skills. Pride and accuracy in everything you do. Excellent customer service skills. Excellent problem solving abilities. Please click the APPLY button and to submit your CV and Cover Letter. Candidates with experience or relevant job titles of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, Claims Account Manager, Trainee Claims Handler, Junior Claims Handler, Claims Customer Service, Insurance Claims, Fraudulent Claims Handler, Insurance Fraud, Case Handler, Claims Assistant, Legal Claims Handler, Customer Claims Handler, Claims Technician, Customer Service Executive, Client Support Advisor, Customer Services Assistant, Customer Support Administrator will also be considered for this role.