Senior Cloud Support Analyst page is loaded Senior Cloud Support Analystlocations: Remote United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102587If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.Reporting to the Support Manager, the Senior Cloud Support Analyst provides high quality technical support to customers and colleagues across international regions, with a strong focus on advanced server infrastructure and SaaS operations. The role is responsible for analysing, progressing and resolving support tickets in line with defined targets and SLAs within a busy service desk environment. As continuous engagement with customers and internal teams is essential, the position requires excellent written and verbal communication skills, a customer focused approach and meticulous attention to detail. The successful candidate will be proactive, capable of working independently, and committed to delivering a reliable, professional support experience. What a day in life of looks like: Work closely with cloud and SaaS engineering teams to develop, maintain and enhance customer environments across hosted and distributed network infrastructures. Produce clear, high quality technical and customer facing documentation to support effective knowledge sharing and service delivery. Serve as a senior point of escalation for complex technical queries, guiding and supporting colleagues to resolve issues efficiently. Investigate, diagnose and resolve customer incidents and service queries, assessing their impact and assigning appropriate priorities in line with business needs. Ensure timely, professional customer communication, maintain accurate customer data, complete incident handovers and consistently meet defined SLAs. Participate in the Out of Hours rota to provide critical P1 support, ensuring continuity of service for urgent customer issues. What you bring to the team: Strong knowledge of cloud platforms (OCI, Azure, AWS) and experience managing advanced infrastructure such as WSFC, SQL clusters, routing protocols and load balancing. Proficient in Microsoft operating systems, SQL databases, server hardware and TCP/IP networking in commercial settings. Proven background in IT helpdesk or technical support roles working to defined SLAs. Able to maintain robust security and compliance standards to protect customer environments. Skilled in scripting tools such as Python and PowerShell. Excellent customer service, interpersonal abilities and fluent written and spoken English. Highly organised, detail oriented, proactive and able to work flexibly, including resolving urgent issues outside standard hours. Acts as a technical role model, supporting the development of wider team capabilities. Why join us At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace.At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently.All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
Apr 07, 2026
Full time
Senior Cloud Support Analyst page is loaded Senior Cloud Support Analystlocations: Remote United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102587If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.Reporting to the Support Manager, the Senior Cloud Support Analyst provides high quality technical support to customers and colleagues across international regions, with a strong focus on advanced server infrastructure and SaaS operations. The role is responsible for analysing, progressing and resolving support tickets in line with defined targets and SLAs within a busy service desk environment. As continuous engagement with customers and internal teams is essential, the position requires excellent written and verbal communication skills, a customer focused approach and meticulous attention to detail. The successful candidate will be proactive, capable of working independently, and committed to delivering a reliable, professional support experience. What a day in life of looks like: Work closely with cloud and SaaS engineering teams to develop, maintain and enhance customer environments across hosted and distributed network infrastructures. Produce clear, high quality technical and customer facing documentation to support effective knowledge sharing and service delivery. Serve as a senior point of escalation for complex technical queries, guiding and supporting colleagues to resolve issues efficiently. Investigate, diagnose and resolve customer incidents and service queries, assessing their impact and assigning appropriate priorities in line with business needs. Ensure timely, professional customer communication, maintain accurate customer data, complete incident handovers and consistently meet defined SLAs. Participate in the Out of Hours rota to provide critical P1 support, ensuring continuity of service for urgent customer issues. What you bring to the team: Strong knowledge of cloud platforms (OCI, Azure, AWS) and experience managing advanced infrastructure such as WSFC, SQL clusters, routing protocols and load balancing. Proficient in Microsoft operating systems, SQL databases, server hardware and TCP/IP networking in commercial settings. Proven background in IT helpdesk or technical support roles working to defined SLAs. Able to maintain robust security and compliance standards to protect customer environments. Skilled in scripting tools such as Python and PowerShell. Excellent customer service, interpersonal abilities and fluent written and spoken English. Highly organised, detail oriented, proactive and able to work flexibly, including resolving urgent issues outside standard hours. Acts as a technical role model, supporting the development of wider team capabilities. Why join us At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace.At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently.All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
Senior Software Engineer (Angular / .NET) Location: Manchester (Hybrid - typically one office day every two weeks) Salary: Competitive + Benefits Build software that makes Every Day Safer. At Shield Safety, we're on a mission to help businesses protect people, reduce risk, and stay compliant through smart technology and expert consultancy. Our award-winning platform, RiskProof, is trusted by thousands of organisations, from independent operators to major brands, to manage health, safety, food safety, and fire safety more effectively. We're looking for a Senior Software Engineer to join our growing product and engineering team in Manchester. If you enjoy solving complex problems, building modern applications with Angular and .NET, and helping shape the technical direction of products that make a real-world impact, this role could be a great fit. You'll play a key role in designing and developing features for RiskProof , collaborating with a passionate team and helping mentor other developers as we continue to scale our platform. Job Purpose As a Senior Software Engineer, you will be responsible for developing high-quality software and application solutions as part of a fast-moving, collaborative development team. You will apply modern software development and quality assurance practices to improve software quality, delivery speed, efficiency, and productivity. As a senior member of the team, you'll also contribute to solution design, story refinement, technical decision-making, and mentoring colleagues .You will work on both enhancing our existing online health and safety systems and building new bespoke projects. A significant part of the role involves developing RiskProof, our responsive Single Page Application, using modern front end technologies including Angular, HTML5, NativeScript, and TypeScript, supported by C# .NET APIs hosted on Azure. About RiskProof RiskProof is Shield Safety's award winning digital safety management platform designed to help organisations identify, manage, and reduce operational risk. The platform provides real time insights, modular safety management tools, and streamlined compliance processes, helping businesses move from reactive compliance to proactive safety management. RiskProof is widely used across industries including hospitality, retail, and leisure, where operational consistency and compliance are critical. Key Features Real Time Insights A dynamic dashboard provides live visibility of safety performance and compliance across operations. Modular Design Businesses can customise the platform to suit their operational risk management requirements. Advanced Audit Tools Features such as Non Conformance Reports and severity based prioritisation help organisations address safety issues quickly. User Friendly Experience Designed to simplify safety checks and documentation, reducing administrative overhead for teams. Expert Support Backed by Shield Safety's consultancy expertise to ensure organisations stay compliant with evolving regulations. Technologies You'll be working with a modern technology stack including: Front End: Angular, TypeScript, HTML5, CSS, Angular NativeScript Back End: C#, Entity Framework Core, LINQ Data: SQL Server, T SQL DevOps & Infrastructure: Bicep templates Testing: Unit testing frameworks Key Responsibilities Design Contributing to development planning and technical design Designing scalable and maintainable software solutions Validating and refining designs based on feedback Supporting architectural decisions and technical direction Software Development Developing Angular pages and components Building and extending C# middle tier APIs Working with SQL Server and data models Managing build and deployment processes using Azure DevOps Maintaining high coding standards, performance, and security Supporting the evolution of RiskProof and related systems Testing Writing and maintaining unit tests Reviewing and contributing to test plans Occasionally executing testing activities where required Ensuring high levels of reliability and code quality Mentoring and coaching other developers Contributing to story refinement and sprint planning Identifying and recommending technical improvements Collaborating closely with product, QA, and engineering colleagues About Us Shield Safety is one of the UK's leading Environmental Health Consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software enabled services business, we combine expert consultancy with our award winning digital platform RiskProof, giving organisations a smarter, more practical way to manage safety and compliance. We support organisations across hospitality, retail, leisure, and other sectors, where real world operational pressures demand solutions that are simple, reliable, and effective. Our clients range from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we're proud to maintain a 90% client retention rate. We're also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield Safety, our mission is simple: make Every Day Safer. Our Values Our culture is built on three core values that shape how we work every day. Passion We care deeply about what we do. Our team brings energy, curiosity, and commitment to solving real world safety challenges. Excellence Our customers depend on us, so we hold ourselves to the highest standards. We constantly learn, innovate, and look for better ways to deliver value. People First We put people at the centre of everything - our team, our clients, and the wider public. Collaboration, respect, and trust guide our work. What We Offer At Shield Safety, we combine meaningful work with a supportive and flexible environment. Our engineering team operates hybrid working, with most collaboration happening remotely and team members typically meeting in our Manchester office around once every two weeks. We believe people do their best work when they feel supported, trusted, and able to be themselves. Our benefits include: 25 days' holiday plus bank holidays (option to purchase up to 5 additional days) Birthday off Flexible working with hybrid and remote options Employee Assistance Programme & Wellbeing App Enhanced Maternity and Paternity Leave Monthly one to one support with your manager Health Cash Plan for private healthcare and treatments Clear progression opportunities Ongoing training and development support A friendly, collaborative workplace (including office dogs) Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination. Interested in joining us? If you're a Senior Software Engineer who enjoys building high quality software, working with modern technologies, and contributing to meaningful products, we'd love to hear from you. Apply today and help us continue building technology that makes Every Day Safer.
Apr 07, 2026
Full time
Senior Software Engineer (Angular / .NET) Location: Manchester (Hybrid - typically one office day every two weeks) Salary: Competitive + Benefits Build software that makes Every Day Safer. At Shield Safety, we're on a mission to help businesses protect people, reduce risk, and stay compliant through smart technology and expert consultancy. Our award-winning platform, RiskProof, is trusted by thousands of organisations, from independent operators to major brands, to manage health, safety, food safety, and fire safety more effectively. We're looking for a Senior Software Engineer to join our growing product and engineering team in Manchester. If you enjoy solving complex problems, building modern applications with Angular and .NET, and helping shape the technical direction of products that make a real-world impact, this role could be a great fit. You'll play a key role in designing and developing features for RiskProof , collaborating with a passionate team and helping mentor other developers as we continue to scale our platform. Job Purpose As a Senior Software Engineer, you will be responsible for developing high-quality software and application solutions as part of a fast-moving, collaborative development team. You will apply modern software development and quality assurance practices to improve software quality, delivery speed, efficiency, and productivity. As a senior member of the team, you'll also contribute to solution design, story refinement, technical decision-making, and mentoring colleagues .You will work on both enhancing our existing online health and safety systems and building new bespoke projects. A significant part of the role involves developing RiskProof, our responsive Single Page Application, using modern front end technologies including Angular, HTML5, NativeScript, and TypeScript, supported by C# .NET APIs hosted on Azure. About RiskProof RiskProof is Shield Safety's award winning digital safety management platform designed to help organisations identify, manage, and reduce operational risk. The platform provides real time insights, modular safety management tools, and streamlined compliance processes, helping businesses move from reactive compliance to proactive safety management. RiskProof is widely used across industries including hospitality, retail, and leisure, where operational consistency and compliance are critical. Key Features Real Time Insights A dynamic dashboard provides live visibility of safety performance and compliance across operations. Modular Design Businesses can customise the platform to suit their operational risk management requirements. Advanced Audit Tools Features such as Non Conformance Reports and severity based prioritisation help organisations address safety issues quickly. User Friendly Experience Designed to simplify safety checks and documentation, reducing administrative overhead for teams. Expert Support Backed by Shield Safety's consultancy expertise to ensure organisations stay compliant with evolving regulations. Technologies You'll be working with a modern technology stack including: Front End: Angular, TypeScript, HTML5, CSS, Angular NativeScript Back End: C#, Entity Framework Core, LINQ Data: SQL Server, T SQL DevOps & Infrastructure: Bicep templates Testing: Unit testing frameworks Key Responsibilities Design Contributing to development planning and technical design Designing scalable and maintainable software solutions Validating and refining designs based on feedback Supporting architectural decisions and technical direction Software Development Developing Angular pages and components Building and extending C# middle tier APIs Working with SQL Server and data models Managing build and deployment processes using Azure DevOps Maintaining high coding standards, performance, and security Supporting the evolution of RiskProof and related systems Testing Writing and maintaining unit tests Reviewing and contributing to test plans Occasionally executing testing activities where required Ensuring high levels of reliability and code quality Mentoring and coaching other developers Contributing to story refinement and sprint planning Identifying and recommending technical improvements Collaborating closely with product, QA, and engineering colleagues About Us Shield Safety is one of the UK's leading Environmental Health Consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software enabled services business, we combine expert consultancy with our award winning digital platform RiskProof, giving organisations a smarter, more practical way to manage safety and compliance. We support organisations across hospitality, retail, leisure, and other sectors, where real world operational pressures demand solutions that are simple, reliable, and effective. Our clients range from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we're proud to maintain a 90% client retention rate. We're also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield Safety, our mission is simple: make Every Day Safer. Our Values Our culture is built on three core values that shape how we work every day. Passion We care deeply about what we do. Our team brings energy, curiosity, and commitment to solving real world safety challenges. Excellence Our customers depend on us, so we hold ourselves to the highest standards. We constantly learn, innovate, and look for better ways to deliver value. People First We put people at the centre of everything - our team, our clients, and the wider public. Collaboration, respect, and trust guide our work. What We Offer At Shield Safety, we combine meaningful work with a supportive and flexible environment. Our engineering team operates hybrid working, with most collaboration happening remotely and team members typically meeting in our Manchester office around once every two weeks. We believe people do their best work when they feel supported, trusted, and able to be themselves. Our benefits include: 25 days' holiday plus bank holidays (option to purchase up to 5 additional days) Birthday off Flexible working with hybrid and remote options Employee Assistance Programme & Wellbeing App Enhanced Maternity and Paternity Leave Monthly one to one support with your manager Health Cash Plan for private healthcare and treatments Clear progression opportunities Ongoing training and development support A friendly, collaborative workplace (including office dogs) Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination. Interested in joining us? If you're a Senior Software Engineer who enjoys building high quality software, working with modern technologies, and contributing to meaningful products, we'd love to hear from you. Apply today and help us continue building technology that makes Every Day Safer.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 07, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket led operations to measurable, product aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance. This will include: SRE Operating Model & Ways of Working: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets: Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data driven trade offs between reliability and delivery velocity. Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision making. Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post incident improvement actions. Toil Reduction Through Engineering & Automation: Identify high friction operational work and prioritise engineering led automation to reduce manual effort, improve repeatability, and increase operational scalability. SRE Capability Assessment & Roadmaps: Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation. Cross discipline Enablement (DevSecOps / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers. Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed). As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills Your Profile Extensive experience in client facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation engagements. Proven ability to lead and own advisory engagements end to end, building trusted senior client relationships and actively contributing to shaping, selling, and expanding consulting work. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Demonstrated business development capability, leveraging personal networks and firm relationships to originate, shape, and grow SRE, cloud, and operational resilience consulting opportunities. Experience working with at least one major cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform), applying SRE and operating model principles in advisory, transformation, or large scale delivery contexts; associate level certifications are desirable but not mandatory. Design, establish, and evolve SRE led centres of excellence (e.g. Reliability, Observability, or Operational Excellence), setting enterprise level standards for SLIs/SLOs, incident management, observability, and continuous improvement across cloud and hybrid platforms. Exposure to modern observability tooling and ecosystems (e.g. Datadog, Dynatrace, Prometheus, OpenTelemetry, Loki), with a strong understanding of how metrics, logs, and traces are applied to inform reliability strategy, incident management, and operational decision making. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process. What You'll Love About Working Here Join the close knit, rapidly growing Cloud Transformation Tribe at Capgemini Invent, where you'll play a key role in helping top organisations unlock the full potential of their cloud and infrastructure investments. As part of our team, you'll work on impactful projects that drive innovation and efficiency, collaborating closely with experts in a supportive, agile environment that values growth, learning, and teamwork. If you're excited to be part of a dynamic group making real transformations in cloud technology, Capgemini Invent is the place to grow. We provide a host of opportunities for learning and certification through internal and partner led programmes and hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients Need To Know At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Short Description Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Role: AI/ML Computational Science Senior ManagerLocation: LondonSalary: Competitive salary and package dependent on experienceCareer Level: Senior Manager (CL6) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Working across industry groups, our Centre for Advanced AI team combines deep technology, business and industry expertise to design and deliver some of the largest, most challenging and highest profile technology solutions in the world. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies, with a particular focus on AI and GenAI, with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We AreThe beginning of a new Data & AI decade that will reshape work and society has begun. Accenture is stepping boldly into this future with a clear strategy and purpose: to help clients optimize and reinvent their business with data & AI - backed by a $3B investment and commitment to our people to do industry-defining work.With over 45,000 professionals dedicated to Data & AI, Accenture's Data & AI organization brings together our Experienced Innovation, Strategic Investment, Exceptional Talent, and Power Ecosystem.You AreAs an Artificial Intelligence and Machine Learning Computational Science professional, you will play a pivotal role in formulating real-world problems into practical, efficient, and scalable AI and Machine Learning solutions. You will be responsible for developing and implementing cutting-edge artificial intelligence solutions that drive innovation and enhance performance. You will collaborate with cross-functional teams and leverage your expertise in machine learning, deep learning, and data analysis to solve complex problems and deliver impactful AI-driven solutions.The WorkWe are seeking an experienced Agentic DevOps Lead to lead our Agentic DevOps initiatives. This role is pivotal in scaling our Generative AI agentic solutions across diverse cloud environments. You will architect and operationalize a reusable, portable Agentic DevOps framework that ensures production readiness, observability, and deployment efficiency for agentic applications.You will lead a team of reinventors-engineers, architects, and DevOps specialists-focused on delivering industry-leading agentic systems that are robust, scalable, and client-ready.Key Responsibilities Lead Agentic DevOps Strategy: Define and implement scalable DevOps frameworks for agentic systems using LangGraph, Crew AI, Autogen, and other orchestration tools. Framework Development: Build reusable scaffolding for agent lifecycle management, orchestration, monitoring, and metering. Cloud-Native Deployment: Architect and manage CI/CD pipelines for public and private cloud environments (AWS, Azure, GCP). Production Readiness: Ensure agentic applications meet enterprise-grade standards for security, reliability, and compliance. Team Leadership: Mentor and manage cross-functional teams across DevOps, AI engineering, and client enablement. Client Enablement: Collaborate with solution architects to tailor deployments for client environments and ensure seamless onboarding. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Apr 07, 2026
Full time
Role: AI/ML Computational Science Senior ManagerLocation: LondonSalary: Competitive salary and package dependent on experienceCareer Level: Senior Manager (CL6) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Working across industry groups, our Centre for Advanced AI team combines deep technology, business and industry expertise to design and deliver some of the largest, most challenging and highest profile technology solutions in the world. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies, with a particular focus on AI and GenAI, with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We AreThe beginning of a new Data & AI decade that will reshape work and society has begun. Accenture is stepping boldly into this future with a clear strategy and purpose: to help clients optimize and reinvent their business with data & AI - backed by a $3B investment and commitment to our people to do industry-defining work.With over 45,000 professionals dedicated to Data & AI, Accenture's Data & AI organization brings together our Experienced Innovation, Strategic Investment, Exceptional Talent, and Power Ecosystem.You AreAs an Artificial Intelligence and Machine Learning Computational Science professional, you will play a pivotal role in formulating real-world problems into practical, efficient, and scalable AI and Machine Learning solutions. You will be responsible for developing and implementing cutting-edge artificial intelligence solutions that drive innovation and enhance performance. You will collaborate with cross-functional teams and leverage your expertise in machine learning, deep learning, and data analysis to solve complex problems and deliver impactful AI-driven solutions.The WorkWe are seeking an experienced Agentic DevOps Lead to lead our Agentic DevOps initiatives. This role is pivotal in scaling our Generative AI agentic solutions across diverse cloud environments. You will architect and operationalize a reusable, portable Agentic DevOps framework that ensures production readiness, observability, and deployment efficiency for agentic applications.You will lead a team of reinventors-engineers, architects, and DevOps specialists-focused on delivering industry-leading agentic systems that are robust, scalable, and client-ready.Key Responsibilities Lead Agentic DevOps Strategy: Define and implement scalable DevOps frameworks for agentic systems using LangGraph, Crew AI, Autogen, and other orchestration tools. Framework Development: Build reusable scaffolding for agent lifecycle management, orchestration, monitoring, and metering. Cloud-Native Deployment: Architect and manage CI/CD pipelines for public and private cloud environments (AWS, Azure, GCP). Production Readiness: Ensure agentic applications meet enterprise-grade standards for security, reliability, and compliance. Team Leadership: Mentor and manage cross-functional teams across DevOps, AI engineering, and client enablement. Client Enablement: Collaborate with solution architects to tailor deployments for client environments and ensure seamless onboarding. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Trades Workforce Solutions
City Of Westminster, London
Network Engineer - On-Prem & Cloud Networking Are you a skilled Network Engineer with strong expertise in both on-premises and cloud networking? We are seeking a talented professional to join a dynamic team and contribute to the build and testing of a Smart DCC Azure infrastructure alongside on-prem network components. What You'll Do: Design, build, and test network infrastructure across Azure cloud and on-premises environments Manage and troubleshoot complex routing and switching scenarios in data center and cloud networks Configure and maintain firewalls, including Fortigate, Palo Alto, and cloud native firewall solutions Work with F5 Big-IP load balancers (experience preferred) Collaborate closely with cross functional teams to ensure reliable and secure network operations What We're Looking For: Minimum 5 years' experience in network engineering Strong routing and switching skills with a solid understanding of data center and cloud networking Hands on experience with cloud platforms, preferably Microsoft Azure Firewall configuration and management experience (Fortigate, Palo Alto, cloud firewalls) F5 Big IP experience is highly desirable Proven ability to troubleshoot and resolve network issues efficiently CCNP or equivalent certification level is preferred Why Join? Work on cutting edge Azure cloud and on prem infrastructure projects Be part of a collaborative, innovative team driving digital transformation Opportunity to grow your skills in both cloud and traditional networking environments If you're ready to take the next step in your networking career, we'd love to hear from you!
Apr 07, 2026
Full time
Network Engineer - On-Prem & Cloud Networking Are you a skilled Network Engineer with strong expertise in both on-premises and cloud networking? We are seeking a talented professional to join a dynamic team and contribute to the build and testing of a Smart DCC Azure infrastructure alongside on-prem network components. What You'll Do: Design, build, and test network infrastructure across Azure cloud and on-premises environments Manage and troubleshoot complex routing and switching scenarios in data center and cloud networks Configure and maintain firewalls, including Fortigate, Palo Alto, and cloud native firewall solutions Work with F5 Big-IP load balancers (experience preferred) Collaborate closely with cross functional teams to ensure reliable and secure network operations What We're Looking For: Minimum 5 years' experience in network engineering Strong routing and switching skills with a solid understanding of data center and cloud networking Hands on experience with cloud platforms, preferably Microsoft Azure Firewall configuration and management experience (Fortigate, Palo Alto, cloud firewalls) F5 Big IP experience is highly desirable Proven ability to troubleshoot and resolve network issues efficiently CCNP or equivalent certification level is preferred Why Join? Work on cutting edge Azure cloud and on prem infrastructure projects Be part of a collaborative, innovative team driving digital transformation Opportunity to grow your skills in both cloud and traditional networking environments If you're ready to take the next step in your networking career, we'd love to hear from you!
Take Ownership of Cutting-Edge Network Engineering At Qualify Nation Recruitment , we connect ambitious technology professionals with high-impact opportunities. We're currently supporting a leading UK consultancy looking for an experienced Network Engineer to design and deliver secure, scalable, and future-ready network infrastructures across their Space, Defence, and Intelligence projects. This is your chance to work in one of the UK's most technically rewarding environments-solving real-world challenges, influencing architecture, and shaping long-term network strategy. Your Role You'll be responsible for architecting and delivering next-generation network solutions spanning enterprise, virtualised, and cloud platforms. Working closely with engineering, security, and cloud teams, you'll: Design secure, resilient, high-performance networks across Cisco, Juniper, Arista, and SDN/SD-WAN environments Deliver and optimise routing, switching, and service provider technologies including BGP, OSPF, EVPN/VXLAN, and MPLS Implement advanced security controls including firewalls, segmentation, PKI, and zero-trust across hybrid environments Apply automation and scripting to streamline operations and improve efficiency Build cloud-ready connectivity for AWS, Azure, and GCP, including VPC/VNet designs and interconnects Monitor and improve global infrastructures using observability and WAN optimisation tools What You'll Bring We're looking for a hands-on engineer with a proven track record designing and managing complex network infrastructures. Ideal candidates will have: Extensive experience with Cisco, Juniper, and/or Arista platforms Strong knowledge of BGP, OSPF, IS-IS, EVPN/VXLAN, MPLS , and high-availability protocols Experience with SD-WAN technologies (Cisco SD-WAN, Meraki, Aruba, Palo Alto Prisma) Familiarity with AWS, Azure, or GCP networking and hybrid cloud connectivity Understanding of firewalls, PKI, load balancers, and segmentation Ability to work within secure environments and meet UK clearance requirements Who This Role Suits Engineers who enjoy solving complex network challenges and influencing architecture Professionals looking for long-term career growth in cutting-edge technical environments Those motivated to work in high-impact, mission-critical projects across Space, Defence, and Intelligence What You'll Get Competitive salary + benefits Pension, private healthcare, and share scheme options Hybrid working with UK-based on-site requirements A supportive and collaborative community focused on growth and innovation Exposure to cutting-edge network, cloud, and security technologies Additional Requirements Candidates must be eligible for or hold High-Level UK Security Clearance Some on-site work will be required Apply Now If you're ready to take ownership of advanced network engineering projects and grow your career in a high-impact environment: Submit your CV today Our Qualify Nation Recruitment team may also contact you for a courtesy call to discuss your application Qualify Nation Recruitment specialises in connecting ambitious technical professionals with career-defining opportunities across cybersecurity, AI, cloud, and enterprise technology.
Apr 07, 2026
Full time
Take Ownership of Cutting-Edge Network Engineering At Qualify Nation Recruitment , we connect ambitious technology professionals with high-impact opportunities. We're currently supporting a leading UK consultancy looking for an experienced Network Engineer to design and deliver secure, scalable, and future-ready network infrastructures across their Space, Defence, and Intelligence projects. This is your chance to work in one of the UK's most technically rewarding environments-solving real-world challenges, influencing architecture, and shaping long-term network strategy. Your Role You'll be responsible for architecting and delivering next-generation network solutions spanning enterprise, virtualised, and cloud platforms. Working closely with engineering, security, and cloud teams, you'll: Design secure, resilient, high-performance networks across Cisco, Juniper, Arista, and SDN/SD-WAN environments Deliver and optimise routing, switching, and service provider technologies including BGP, OSPF, EVPN/VXLAN, and MPLS Implement advanced security controls including firewalls, segmentation, PKI, and zero-trust across hybrid environments Apply automation and scripting to streamline operations and improve efficiency Build cloud-ready connectivity for AWS, Azure, and GCP, including VPC/VNet designs and interconnects Monitor and improve global infrastructures using observability and WAN optimisation tools What You'll Bring We're looking for a hands-on engineer with a proven track record designing and managing complex network infrastructures. Ideal candidates will have: Extensive experience with Cisco, Juniper, and/or Arista platforms Strong knowledge of BGP, OSPF, IS-IS, EVPN/VXLAN, MPLS , and high-availability protocols Experience with SD-WAN technologies (Cisco SD-WAN, Meraki, Aruba, Palo Alto Prisma) Familiarity with AWS, Azure, or GCP networking and hybrid cloud connectivity Understanding of firewalls, PKI, load balancers, and segmentation Ability to work within secure environments and meet UK clearance requirements Who This Role Suits Engineers who enjoy solving complex network challenges and influencing architecture Professionals looking for long-term career growth in cutting-edge technical environments Those motivated to work in high-impact, mission-critical projects across Space, Defence, and Intelligence What You'll Get Competitive salary + benefits Pension, private healthcare, and share scheme options Hybrid working with UK-based on-site requirements A supportive and collaborative community focused on growth and innovation Exposure to cutting-edge network, cloud, and security technologies Additional Requirements Candidates must be eligible for or hold High-Level UK Security Clearance Some on-site work will be required Apply Now If you're ready to take ownership of advanced network engineering projects and grow your career in a high-impact environment: Submit your CV today Our Qualify Nation Recruitment team may also contact you for a courtesy call to discuss your application Qualify Nation Recruitment specialises in connecting ambitious technical professionals with career-defining opportunities across cybersecurity, AI, cloud, and enterprise technology.
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 07, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Manchester, Glasgow, London# Manager / Senior Manager - Data ManagementAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next-generation data, analytics and AI platforms - You will lead the architecture and development of scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - You will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance. We INNOVATE with AI-driven data solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next-generation data platforms that power business transformation. We build end-to-end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture: Proven experience shaping end-to-end solutions that enable AI/ML workloads and drive optimisation through Automation. Strong Industry Expertise: 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms: 6+ years designing, implementing and managing cloud-based architectures such as AWS, Azure or GCP, and hands-on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth: At least 3 intermediate-level cloud certifications and expertise in cloud-native AI data architectures. Infrastructure & Automation: Proficiency in Infrastructure-as-Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI Use Cases. Modern Data Patterns: Solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation: Experience migrating legacy systems to cloud-native data stores. Consulting & Commercial Acumen - Strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / EligibleDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value Proven track record of applying Agile methodologies and leading cross-functional teams to deliver complex data and AI solutions. A clear pathway for professional certification (e.g., DAMA) and ongoing learning via our Data Academy and AI upskilling
Apr 07, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Manchester, Glasgow, London# Manager / Senior Manager - Data ManagementAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next-generation data, analytics and AI platforms - You will lead the architecture and development of scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - You will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance. We INNOVATE with AI-driven data solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next-generation data platforms that power business transformation. We build end-to-end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture: Proven experience shaping end-to-end solutions that enable AI/ML workloads and drive optimisation through Automation. Strong Industry Expertise: 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms: 6+ years designing, implementing and managing cloud-based architectures such as AWS, Azure or GCP, and hands-on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth: At least 3 intermediate-level cloud certifications and expertise in cloud-native AI data architectures. Infrastructure & Automation: Proficiency in Infrastructure-as-Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI Use Cases. Modern Data Patterns: Solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation: Experience migrating legacy systems to cloud-native data stores. Consulting & Commercial Acumen - Strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / EligibleDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value Proven track record of applying Agile methodologies and leading cross-functional teams to deliver complex data and AI solutions. A clear pathway for professional certification (e.g., DAMA) and ongoing learning via our Data Academy and AI upskilling
SecOps Engineer - Central London Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation (this is not negotiable).
Apr 07, 2026
Full time
SecOps Engineer - Central London Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation (this is not negotiable).
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Apr 07, 2026
Full time
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
IT Support Engineer Location: Oxford Salary: Circa £40,000 - £45,000 + Bonus + Benefits A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance The role: You ll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery Technology environment: Windows Server and Windows OS IIS (web services and application hosting) SSL / certificate management Azure-hosted infrastructure Load-balanced and high-availability setups Monitoring and alert-driven support workflows Essential: Strong Windows Server and OS administration experience Confident supporting IIS and web-hosted services Solid understanding of SSL certificates and related configuration Experience working in cloud-hosted or hybrid environments (Azure preferred) Calm, methodical troubleshooting approach Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team! Apply now for FULL details!
Apr 06, 2026
Full time
IT Support Engineer Location: Oxford Salary: Circa £40,000 - £45,000 + Bonus + Benefits A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance The role: You ll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery Technology environment: Windows Server and Windows OS IIS (web services and application hosting) SSL / certificate management Azure-hosted infrastructure Load-balanced and high-availability setups Monitoring and alert-driven support workflows Essential: Strong Windows Server and OS administration experience Confident supporting IIS and web-hosted services Solid understanding of SSL certificates and related configuration Experience working in cloud-hosted or hybrid environments (Azure preferred) Calm, methodical troubleshooting approach Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team! Apply now for FULL details!
Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands-on technical work. You'll be leading a close-knit team of five 1st-3rd Line Engineers, ensuring high-quality service delivery while acting as a key escalation point for complex client issues. If you're passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform. Key Responsibilities Lead, mentor, and support a team of 1st-3rd Line Engineers Conduct regular 1:1s, performance reviews, and personal development planning Act as the primary technical escalation point for challenging or high-priority incidents Oversee day-to-day service desk operations, ensuring SLAs and KPIs are consistently met Drive continuous improvement across processes, documentation, and service delivery Collaborate closely with senior leadership and project teams to support wider business goals Maintain strong relationships with clients, ensuring clear communication and exceptional service Experience required: Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role Strong technical background, ideally within an MSP or multi-customer environment Ability to manage, motivate, and develop technical staff Excellent troubleshooting skills and confidence handling escalations Strong communication and customer-facing abilities A proactive mindset with a passion for improving service quality Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable. London/Hybrid based. Paying up to £42,000, depending on experience. Must be eligible to work in the UK.
Apr 06, 2026
Full time
Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands-on technical work. You'll be leading a close-knit team of five 1st-3rd Line Engineers, ensuring high-quality service delivery while acting as a key escalation point for complex client issues. If you're passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform. Key Responsibilities Lead, mentor, and support a team of 1st-3rd Line Engineers Conduct regular 1:1s, performance reviews, and personal development planning Act as the primary technical escalation point for challenging or high-priority incidents Oversee day-to-day service desk operations, ensuring SLAs and KPIs are consistently met Drive continuous improvement across processes, documentation, and service delivery Collaborate closely with senior leadership and project teams to support wider business goals Maintain strong relationships with clients, ensuring clear communication and exceptional service Experience required: Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role Strong technical background, ideally within an MSP or multi-customer environment Ability to manage, motivate, and develop technical staff Excellent troubleshooting skills and confidence handling escalations Strong communication and customer-facing abilities A proactive mindset with a passion for improving service quality Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable. London/Hybrid based. Paying up to £42,000, depending on experience. Must be eligible to work in the UK.
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Posted Thursday 5 February 2026 at 6:00 am Job Title: Head of AI & Innovation Department: Technology Location: Sheffield or London Working Pattern: Hybrid Contract Type: Full time, permanent Salary: Up to £150,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years. Role overview As the Head of AI and Innovation, you will bridge the gap between cutting-edge technology and practical SaaS product strategy. Leading a newly formed, dedicated team, you will operate outside the constraints of the traditional BAU technology function, to explore, prototype, and ship high-impact AI tools and MVPs. Reporting jointly into the CEO and working closely with the CTO, reflecting the strategic imperative of this role, this provides for a unique "blank slate" mandate to provide innovation against our current and future product set, and to support our internal business efficiency through radical, outside-the-box thinking. We fully expect you to provide huge opportunities for failure and if you don't, then you're probably not trying hard enough! But, at the same time finding those nuggets that will provide transformative ways of tackling problems and improving the value of our products to our customers. Key Responsibilities Strategic Innovation & MVPs: Develop and own the AI vision aligning technical innovation with the long-term SaaS product goals and business objectives, rapidly taking experimental concepts from ideation to (near) production-ready MVPs. Product Innovation: Lead 'blue-sky' investigations into emerging technologies, identifying and prototyping high-impact AI use cases, such as LLM integrations, hybrid architectures and predictive analytics. Internal & External Transformation: Identify opportunities to deploy AI both as a customer-facing competitive differentiator, and as a tool for streamlining and automating internal business operations. Governance & Ethics: Establish frameworks for ethical AI usage, ensuring data privacy, model transparency, and compliance. Cross-Functional Collaboration: Act as the primary liaison between technical teams and executive stakeholders to ensure AI initiatives are understood and supported across the business. Dual-Report Leadership: Act as the strategic bridge between the CEO and CTO, ensuring innovation remains a top-tier business priority while maintaining technical excellence and architectural alignment. Team Building: Mentor a lean, high-performing team of Principle Engineers, capable of bringing forward the innovative thinking, fostering a culture of rapid experimentation and high-quality delivery, required to ensure success for this new initiative. What will you need to succeed? Proven Innovation Track Record: Deep experience in delivering innovative thinking into more traditional technology solutions, with the ability to straddle the business objectives and technology conversations. AI & ML Expertise: Strong working knowledge of current AI frameworks and a solid understanding of LLM orchestration, and training/specialising models. A strong practical knowledge of how to build AI and LLM's is essential, along with a deep understanding of when and when not to air gap AI technology. Cloud & Infrastructure: Proficiency with cloud services (AWS & Azure) and an understanding and track record of how to design and deliver scalable, innovative improvements. Fearless Problem Solving: A willingness to challenge conventional thinking and investigate non-obvious solutions to complex business problems, both for external product and internal systems. Senior Stakeholder Management: Excellent communication skills to translate high-level innovation concepts into actionable business narratives for the executive board. Leadership: Experience managing small-to-midsize technical teams, within a SaaS environment, and the ability to inform, influence and support across both technical and operational business functions. AI Expertise: A proven track record of shipping AI-powered features into a production environment. Academic Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 10+ years of professional product innovation, including a track record of bringing disruptive technology to market. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: . Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Apr 05, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Posted Thursday 5 February 2026 at 6:00 am Job Title: Head of AI & Innovation Department: Technology Location: Sheffield or London Working Pattern: Hybrid Contract Type: Full time, permanent Salary: Up to £150,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years. Role overview As the Head of AI and Innovation, you will bridge the gap between cutting-edge technology and practical SaaS product strategy. Leading a newly formed, dedicated team, you will operate outside the constraints of the traditional BAU technology function, to explore, prototype, and ship high-impact AI tools and MVPs. Reporting jointly into the CEO and working closely with the CTO, reflecting the strategic imperative of this role, this provides for a unique "blank slate" mandate to provide innovation against our current and future product set, and to support our internal business efficiency through radical, outside-the-box thinking. We fully expect you to provide huge opportunities for failure and if you don't, then you're probably not trying hard enough! But, at the same time finding those nuggets that will provide transformative ways of tackling problems and improving the value of our products to our customers. Key Responsibilities Strategic Innovation & MVPs: Develop and own the AI vision aligning technical innovation with the long-term SaaS product goals and business objectives, rapidly taking experimental concepts from ideation to (near) production-ready MVPs. Product Innovation: Lead 'blue-sky' investigations into emerging technologies, identifying and prototyping high-impact AI use cases, such as LLM integrations, hybrid architectures and predictive analytics. Internal & External Transformation: Identify opportunities to deploy AI both as a customer-facing competitive differentiator, and as a tool for streamlining and automating internal business operations. Governance & Ethics: Establish frameworks for ethical AI usage, ensuring data privacy, model transparency, and compliance. Cross-Functional Collaboration: Act as the primary liaison between technical teams and executive stakeholders to ensure AI initiatives are understood and supported across the business. Dual-Report Leadership: Act as the strategic bridge between the CEO and CTO, ensuring innovation remains a top-tier business priority while maintaining technical excellence and architectural alignment. Team Building: Mentor a lean, high-performing team of Principle Engineers, capable of bringing forward the innovative thinking, fostering a culture of rapid experimentation and high-quality delivery, required to ensure success for this new initiative. What will you need to succeed? Proven Innovation Track Record: Deep experience in delivering innovative thinking into more traditional technology solutions, with the ability to straddle the business objectives and technology conversations. AI & ML Expertise: Strong working knowledge of current AI frameworks and a solid understanding of LLM orchestration, and training/specialising models. A strong practical knowledge of how to build AI and LLM's is essential, along with a deep understanding of when and when not to air gap AI technology. Cloud & Infrastructure: Proficiency with cloud services (AWS & Azure) and an understanding and track record of how to design and deliver scalable, innovative improvements. Fearless Problem Solving: A willingness to challenge conventional thinking and investigate non-obvious solutions to complex business problems, both for external product and internal systems. Senior Stakeholder Management: Excellent communication skills to translate high-level innovation concepts into actionable business narratives for the executive board. Leadership: Experience managing small-to-midsize technical teams, within a SaaS environment, and the ability to inform, influence and support across both technical and operational business functions. AI Expertise: A proven track record of shipping AI-powered features into a production environment. Academic Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 10+ years of professional product innovation, including a track record of bringing disruptive technology to market. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: . Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
User Researcher (SC Cleared / SC Eligible) - Consultant - Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance or be eligable to receive SC clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, you would also have: A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. . click apply for full job details
Apr 05, 2026
Full time
User Researcher (SC Cleared / SC Eligible) - Consultant - Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance or be eligable to receive SC clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, you would also have: A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. . click apply for full job details
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 04, 2026
Full time
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Hybrid Infrastructure Engineer (DevOps / SRE) Location: London Contract Type: 12 months About the Role Guidant Global is supporting our client in hiring a Hybrid Infrastructure Engineer with strong DevOps or Site Reliability Engineering experience. This role bridges traditional on premises IT operations with modern cloud native engineering, ensuring seamless integration, automation and performance optimisation across hybrid environments. If you're passionate about resilient systems, cloud infrastructure, automation and scaling platforms responsibly - this is a role where you'll have a huge impact. Key Responsibilities Infrastructure Management: Design, deploy and maintain hybrid infrastructure solutions across cloud platforms and on premises environments CI/CD Automation: Build and manage automated delivery pipelines to support rapid development cycles Monitoring & Reliability: Implement and maintain monitoring, logging and alerting systems to ensure availability, performance and early issue detection Security & Compliance: Apply robust security best practices across all environments and ensure compliance with industry standards Infrastructure as Code: Develop, maintain and version control infrastructure using Terraform or similar IaC tooling Partner with development and product teams to improve system reliability, deployment speed and operational efficiency Participate in on call rotations, responding to outages and performance incidents Maintain clear, comprehensive documentation for systems, processes and configurations Top Skills (in order of priority) Background in DevOps, SRE, or Systems Administration Strong hands on experience with both cloud platforms and on premises infrastructure Proficiency in scripting languages (Python, Bash, PowerShell, etc.) Experience with containerisation and orchestration (Docker, Kubernetes, etc.) Familiarity with CI/CD pipelines and modern deployment practices Solid understanding of networking - firewalls, VPNs, load balancers, routing fundamentals Experience using monitoring & observability tools (Prometheus, Grafana, ELK, CloudWatch, etc.) Required Skills & Experience Strong experience designing, operating and troubleshooting hybrid infrastructure Deep knowledge of cloud platforms (AWS, Azure, GCP) Experience using Terraform or similar tools for IaC Hands on experience with CI/CD tools such as GitLab CI, GitHub Actions, Jenkins or Azure DevOps Strong scripting skills for automation and operational tooling Understanding of security, compliance and best practice governance Ability to work cross functionally with engineering and product teams Nice to Have Cloud certifications (AWS/Azure/GCP) Experience with hybrid cloud solutions and migration strategies Familiarity with service mesh, zero trust architectures or advanced networking models Experience working in regulated industries (FS, government, healthcare, defence, etc.) Who You Are You're a versatile engineer who thrives in hybrid environments, combining reliability engineering discipline with cloud native mindset. You're collaborative, calm under pressure, and excited about building systems that are secure, scalable and resilient.
Apr 02, 2026
Full time
Hybrid Infrastructure Engineer (DevOps / SRE) Location: London Contract Type: 12 months About the Role Guidant Global is supporting our client in hiring a Hybrid Infrastructure Engineer with strong DevOps or Site Reliability Engineering experience. This role bridges traditional on premises IT operations with modern cloud native engineering, ensuring seamless integration, automation and performance optimisation across hybrid environments. If you're passionate about resilient systems, cloud infrastructure, automation and scaling platforms responsibly - this is a role where you'll have a huge impact. Key Responsibilities Infrastructure Management: Design, deploy and maintain hybrid infrastructure solutions across cloud platforms and on premises environments CI/CD Automation: Build and manage automated delivery pipelines to support rapid development cycles Monitoring & Reliability: Implement and maintain monitoring, logging and alerting systems to ensure availability, performance and early issue detection Security & Compliance: Apply robust security best practices across all environments and ensure compliance with industry standards Infrastructure as Code: Develop, maintain and version control infrastructure using Terraform or similar IaC tooling Partner with development and product teams to improve system reliability, deployment speed and operational efficiency Participate in on call rotations, responding to outages and performance incidents Maintain clear, comprehensive documentation for systems, processes and configurations Top Skills (in order of priority) Background in DevOps, SRE, or Systems Administration Strong hands on experience with both cloud platforms and on premises infrastructure Proficiency in scripting languages (Python, Bash, PowerShell, etc.) Experience with containerisation and orchestration (Docker, Kubernetes, etc.) Familiarity with CI/CD pipelines and modern deployment practices Solid understanding of networking - firewalls, VPNs, load balancers, routing fundamentals Experience using monitoring & observability tools (Prometheus, Grafana, ELK, CloudWatch, etc.) Required Skills & Experience Strong experience designing, operating and troubleshooting hybrid infrastructure Deep knowledge of cloud platforms (AWS, Azure, GCP) Experience using Terraform or similar tools for IaC Hands on experience with CI/CD tools such as GitLab CI, GitHub Actions, Jenkins or Azure DevOps Strong scripting skills for automation and operational tooling Understanding of security, compliance and best practice governance Ability to work cross functionally with engineering and product teams Nice to Have Cloud certifications (AWS/Azure/GCP) Experience with hybrid cloud solutions and migration strategies Familiarity with service mesh, zero trust architectures or advanced networking models Experience working in regulated industries (FS, government, healthcare, defence, etc.) Who You Are You're a versatile engineer who thrives in hybrid environments, combining reliability engineering discipline with cloud native mindset. You're collaborative, calm under pressure, and excited about building systems that are secure, scalable and resilient.
As a Junior IT Systems Engineer, you will play a key role in ensuring the reliability, security, and performance of our internal systems and developer environments. You will work closely with our engineering and infrastructure teams to support day to day IT operations while gaining exposure to Azure based infrastructure and cloud security best practices. This is a hands on role suited to individuals who enjoy working in fast paced environments and are looking to build foundational experience in modern systems administration and cloud technologies. What You'll Do Provide technical support to internal staff, including software engineers, product teams, and management Configure, deploy, and maintain laptops and endpoint devices using Microsoft Intune Manage user accounts, permissions, and identity access across Azure AD (Entra ID) and Microsoft 365 Assist in maintaining secure and reliable access to internal systems and development environments Support troubleshooting across Azure hosted applications and DevOps tooling Assist with Azure infrastructure tasks including App Services, SQL Databases, and networking Support VPN access and firewall configurations Contribute to internal IT projects and continuous improvement initiatives Why INTX We are a growing, cutting edge fintech start up operating in the United States insurance software industry. We leverage modern cloud technologies to build scalable software solutions that streamline operations across the insurance value chain. As our engineering teams continue to expand, we are looking for a Junior IT Systems Engineer to support and enhance our internal technology environment. This is an ideal opportunity for someone looking to gain hands on experience in a cloud first, development focused organisation. What We're Looking For 1-2 years of IT support or systems administration experience Strong knowledge of Windows 11 and Microsoft 365 Basic understanding of networking concepts (IP, DNS, DHCP) Familiarity with cloud platforms such as Microsoft Azure (advantageous) Excellent problem solving and communication skills Ability to work collaboratively in cross functional teams Preferred Skills Exposure to Microsoft Intune or endpoint management tools Experience working in cloud based environments Microsoft Azure Administrator Associate (AZ 104) Microsoft 365 Endpoint Administrator Associate (MD 102) Benefits Performance Based Incentives Hybrid Work Model Semi Flexi Hours Weekly Happy Hour Company Socials Good In Office Coffee 10 Remote Working Days per year 22 Days Annual Leave Career Growth Opportunities within a Global Technology Organisation
Apr 02, 2026
Full time
As a Junior IT Systems Engineer, you will play a key role in ensuring the reliability, security, and performance of our internal systems and developer environments. You will work closely with our engineering and infrastructure teams to support day to day IT operations while gaining exposure to Azure based infrastructure and cloud security best practices. This is a hands on role suited to individuals who enjoy working in fast paced environments and are looking to build foundational experience in modern systems administration and cloud technologies. What You'll Do Provide technical support to internal staff, including software engineers, product teams, and management Configure, deploy, and maintain laptops and endpoint devices using Microsoft Intune Manage user accounts, permissions, and identity access across Azure AD (Entra ID) and Microsoft 365 Assist in maintaining secure and reliable access to internal systems and development environments Support troubleshooting across Azure hosted applications and DevOps tooling Assist with Azure infrastructure tasks including App Services, SQL Databases, and networking Support VPN access and firewall configurations Contribute to internal IT projects and continuous improvement initiatives Why INTX We are a growing, cutting edge fintech start up operating in the United States insurance software industry. We leverage modern cloud technologies to build scalable software solutions that streamline operations across the insurance value chain. As our engineering teams continue to expand, we are looking for a Junior IT Systems Engineer to support and enhance our internal technology environment. This is an ideal opportunity for someone looking to gain hands on experience in a cloud first, development focused organisation. What We're Looking For 1-2 years of IT support or systems administration experience Strong knowledge of Windows 11 and Microsoft 365 Basic understanding of networking concepts (IP, DNS, DHCP) Familiarity with cloud platforms such as Microsoft Azure (advantageous) Excellent problem solving and communication skills Ability to work collaboratively in cross functional teams Preferred Skills Exposure to Microsoft Intune or endpoint management tools Experience working in cloud based environments Microsoft Azure Administrator Associate (AZ 104) Microsoft 365 Endpoint Administrator Associate (MD 102) Benefits Performance Based Incentives Hybrid Work Model Semi Flexi Hours Weekly Happy Hour Company Socials Good In Office Coffee 10 Remote Working Days per year 22 Days Annual Leave Career Growth Opportunities within a Global Technology Organisation
MEDIS DevOps Engineer Location: Bath / hybrid Duration: 6 months Clearance: Active SC required The role This is a hands on role for a DevOps Engineer to work within a multi disciplinary delivery team, aligned to the Client healthcare platform. Role objective Deployment and maintenance of modern IaaS/PaaS infrastructure, monitoring and supporting services in the cloud using Infrastructure as Code (IaC) and Configuration Management tooling (Terraform / Ansible) to enable consistent, reproducible, and version controlled deployments. Specific Qualifications / Experience required Dev Ops Terraform Ansible Azure Infrastructure as code (IaC) using Terraform. Windows Server Administration Linux server administration. Deliverables Deployment of cloud resources in line with architectural designs, to support workstream requirements. Support and Maintenance of all XXX ClientCloud hosting environments, encompassing incident response, support requests, ClientCert impact assessments, remediation and access management. Development of in house scripts and tooling for automation and streamlining of support and operations tasks. Support and troubleshoot infrastructure, service and configuration incidents including Operating Systems, Network and supporting services (e.g., Active Directory, DNS, IIS). Identify opportunities for, and contribute to, service improvement through CI/CD, automation and development of in house tools. Feed into the Agile team any technical knowledge or experience that could assist in the hosting of new software or creation of test systems within the cloud. Support delivery of Azure connectivity monitoring solution for availability monitoring of live service. Support delivery of security monitoring tooling. Support delivery of migration from AD to Entra. Support delivery of VDI solution. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 02, 2026
Full time
MEDIS DevOps Engineer Location: Bath / hybrid Duration: 6 months Clearance: Active SC required The role This is a hands on role for a DevOps Engineer to work within a multi disciplinary delivery team, aligned to the Client healthcare platform. Role objective Deployment and maintenance of modern IaaS/PaaS infrastructure, monitoring and supporting services in the cloud using Infrastructure as Code (IaC) and Configuration Management tooling (Terraform / Ansible) to enable consistent, reproducible, and version controlled deployments. Specific Qualifications / Experience required Dev Ops Terraform Ansible Azure Infrastructure as code (IaC) using Terraform. Windows Server Administration Linux server administration. Deliverables Deployment of cloud resources in line with architectural designs, to support workstream requirements. Support and Maintenance of all XXX ClientCloud hosting environments, encompassing incident response, support requests, ClientCert impact assessments, remediation and access management. Development of in house scripts and tooling for automation and streamlining of support and operations tasks. Support and troubleshoot infrastructure, service and configuration incidents including Operating Systems, Network and supporting services (e.g., Active Directory, DNS, IIS). Identify opportunities for, and contribute to, service improvement through CI/CD, automation and development of in house tools. Feed into the Agile team any technical knowledge or experience that could assist in the hosting of new software or creation of test systems within the cloud. Support delivery of Azure connectivity monitoring solution for availability monitoring of live service. Support delivery of security monitoring tooling. Support delivery of migration from AD to Entra. Support delivery of VDI solution. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Apr 02, 2026
Full time
SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Join Police Digital Service as NMC Cyber Security Engineer - 2 roles available Salary starting at £55,000 per annum To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality. Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across the UK prioritise and focus on technology efforts. Our vision is to support UK policing to keep people safe, get more from technology investments and make better use of public money, and we re always on the lookout for great talent to help us achieve this. The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Key Responsibilities Creating, configuring, and maintaining the technology platforms and tooling that support security operations within the NMC. Ensuring that systems are configured and available to meet NMC objectives. Providing support to police forces for the onboarding and maintenance of system log sources. Configuring and maintaining the NMC central Microsoft Azure, Lighthouse and Sentinel platform. Developing, maintaining, and deploying detection rules and other SIEM content. Creating custom solutions using both low-code and traditional development approaches. Providing support to forces for the configuration of Sentinel and log sources. Testing and implementing new Sentinel connectors. Working with wider NMC teams, contributing to Continual Service Improvement and innovations. Creating and maintaining technical design documentation. Working with the PDS design team and wider NMC operational teams to create, test and implement new tools and technologies. Leveraging Microsoft support for technical assistance and information regarding roadmap features. What you need to succeed in the role Experience of supporting and developing SIEM platforms in the context of a Security Operations Centre. Experience of log source configuration and parsing, as part of a SIEM implementation, including experience of data normalisation using RegEx. Experience and relevant certification in cloud services design and administration. Practical experience in the creation, testing, implementation, and support of custom tooling to support Security Operations. Experience working with APIs. Practical experience in software development and scripting, preferably PowerShell and Python. Initiative and the ability to produce quality work without close supervision. Good written and verbal communication skills, particularly in relation to technical subjects. Attention to detail and genuine passion for maintaining high quality software configuration. Broad cyber security awareness and practical experience. Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available Flexible working hours - We trust you to do your job and we appreciate that life doesn t always fit around a 9 to 5 workday. We operate core hours of 8 to 6, Monday to Friday (37hr week) We care about your well-being - we have an EAP that offers not just welfare benefits but also retail discounts Plan for the future - we offer an excellent pension scheme and life assurance cover Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation Family - Enhanced maternity and paternity pay along with a flexible return to work Community - one paid day off per year for volunteering You can find out more here: Benefits - Police Digital Service (pds.police.uk) Diversity, equity and inclusion We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week. All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS. Expiry Date: Tuesday 7th April 23:59pm
Apr 02, 2026
Full time
Join Police Digital Service as NMC Cyber Security Engineer - 2 roles available Salary starting at £55,000 per annum To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality. Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. Our team provides technical advice and delivers services to help policing and law enforcement organisations across the UK prioritise and focus on technology efforts. Our vision is to support UK policing to keep people safe, get more from technology investments and make better use of public money, and we re always on the lookout for great talent to help us achieve this. The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level. Key Responsibilities Creating, configuring, and maintaining the technology platforms and tooling that support security operations within the NMC. Ensuring that systems are configured and available to meet NMC objectives. Providing support to police forces for the onboarding and maintenance of system log sources. Configuring and maintaining the NMC central Microsoft Azure, Lighthouse and Sentinel platform. Developing, maintaining, and deploying detection rules and other SIEM content. Creating custom solutions using both low-code and traditional development approaches. Providing support to forces for the configuration of Sentinel and log sources. Testing and implementing new Sentinel connectors. Working with wider NMC teams, contributing to Continual Service Improvement and innovations. Creating and maintaining technical design documentation. Working with the PDS design team and wider NMC operational teams to create, test and implement new tools and technologies. Leveraging Microsoft support for technical assistance and information regarding roadmap features. What you need to succeed in the role Experience of supporting and developing SIEM platforms in the context of a Security Operations Centre. Experience of log source configuration and parsing, as part of a SIEM implementation, including experience of data normalisation using RegEx. Experience and relevant certification in cloud services design and administration. Practical experience in the creation, testing, implementation, and support of custom tooling to support Security Operations. Experience working with APIs. Practical experience in software development and scripting, preferably PowerShell and Python. Initiative and the ability to produce quality work without close supervision. Good written and verbal communication skills, particularly in relation to technical subjects. Attention to detail and genuine passion for maintaining high quality software configuration. Broad cyber security awareness and practical experience. Why Join us? Balance is important and we want you to take time off to recharge - we offer 28 days annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available Flexible working hours - We trust you to do your job and we appreciate that life doesn t always fit around a 9 to 5 workday. We operate core hours of 8 to 6, Monday to Friday (37hr week) We care about your well-being - we have an EAP that offers not just welfare benefits but also retail discounts Plan for the future - we offer an excellent pension scheme and life assurance cover Put your mind at rest regarding your health - offering remote GP, mental health and physiotherapy appointments via video consultation Family - Enhanced maternity and paternity pay along with a flexible return to work Community - one paid day off per year for volunteering You can find out more here: Benefits - Police Digital Service (pds.police.uk) Diversity, equity and inclusion We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. Working Arrangements At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week. All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS. Expiry Date: Tuesday 7th April 23:59pm