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Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry
Ernst & Young Advisory Services Sdn Bhd
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 07, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
CapGemini
Manager / Senior Manager - Data Management
CapGemini Manchester, Lancashire
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Manchester, Glasgow, London# Manager / Senior Manager - Data ManagementAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next-generation data, analytics and AI platforms - You will lead the architecture and development of scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - You will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance. We INNOVATE with AI-driven data solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next-generation data platforms that power business transformation. We build end-to-end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture: Proven experience shaping end-to-end solutions that enable AI/ML workloads and drive optimisation through Automation. Strong Industry Expertise: 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms: 6+ years designing, implementing and managing cloud-based architectures such as AWS, Azure or GCP, and hands-on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth: At least 3 intermediate-level cloud certifications and expertise in cloud-native AI data architectures. Infrastructure & Automation: Proficiency in Infrastructure-as-Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI Use Cases. Modern Data Patterns: Solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation: Experience migrating legacy systems to cloud-native data stores. Consulting & Commercial Acumen - Strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / EligibleDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value Proven track record of applying Agile methodologies and leading cross-functional teams to deliver complex data and AI solutions. A clear pathway for professional certification (e.g., DAMA) and ongoing learning via our Data Academy and AI upskilling
Apr 07, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Manchester, Glasgow, London# Manager / Senior Manager - Data ManagementAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our clients' challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.Join our Data & AI Strategy team and be part of the future of AI consulting, where we're not just advising clients, we're actively disrupting traditional consulting models by embedding AI into every aspect of how we work. We're looking for changemakers with recent, hands-on experience in AI development, people who not only understand the technology but can connect it to the bigger picture. You'll help our clients build, scale and embed AI capabilities across their organisations, driving transformation from strategy through to execution. YOUR ROLEThis role sits at the intersection of strategy, innovation and delivery, perfect for someone who thrives on solving complex problems. From Agentic AI in risk governance, to AI sovereignty in enterprise architecture, to enabling the AI-empowered workforce of tomorrow, you'll be working at the cutting edge of what's next. We DESIGN next-generation data, analytics and AI platforms - You will lead the architecture and development of scalable, secure and cost-efficient platforms that power both operational and analytical workloads, leveraging leading cloud technologies (AWS, GCP, Azure). We ENABLE hybrid cloud transformation - You will implement modern hybrid data architectures (e.g. Snowflake, Redshift, BigQuery) and drive the migration of legacy systems to cloud-native solutions that unlock agility and performance. We INNOVATE with AI-driven data solutions - You will create Proof of Concepts and Minimum Viable Products for advanced analytics and AI platforms, ensuring they align with enterprise objectives and deliver measurable business value. We AUTOMATE for speed and reliability - You will build and streamline data pipelines, infrastructure provisioning, and deployments using DevOps practices, CI/CD, and Infrastructure-as-Code tools (Terraform, CloudFormation). We ADVISE on enterprise data strategy - You will shape the vision for enterprise data platforms, develop architecture blueprints, roadmaps, and communication plans that engage stakeholders and drive adoption. We DELIVER impact through design excellence - You will champion user-centric design and storytelling to create compelling data platform solutions. By applying industry frameworks (TOGAF, DAMA) and best practices, you ensure consistency, compliance, and scalability. We SUPERCHARGE delivery - We leverage the power of AI to accelerate delivery and drive innovation for our clients and our business. You will be encouraged to experiment with new AI and automation technologies to build proof of concepts, augment research and automate tasks.As part of your role alongside client work you will have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.You will join a rapidly growing team of data, analytics and AI architects and engineers, united by a shared mission: to design and deliver next-generation data platforms that power business transformation. We build end-to-end capabilities that align seamlessly with enterprise strategic objectives, enabling organisations to unlock the full potential of their data. We are looking for exceptional Data Platform Architecture & Engineering Consultants to lead the design, implementation and optimisation of modern, enterprise-grade data platforms. In this role, you will bring deep expertise in cloud-native architectures, data engineering, and DevOps practices to help organisations accelerate innovation and achieve data-driven success. YOUR PROFILEAs a member of the Data & AI Strategy Team you'll be part of the future of AI consulting. We look for individuals who align with our core values, are creative problem solvers and have a genuine interest in AI and emerging technologies. You'll be passionate about helping organisations unlock the potential of AI not just through technical delivery, but by driving strategic change. Below are some of the key skills and experiences we look for in candidates. We don't expect you to hit every point - we want to build a team which has diverse backgrounds, perspectives and strengths.Key Skills Growth mindset and curiosity - You're always learning, experimenting with new technologies, and pushing the boundaries of what's possible. Strategic thinking - You have strong problem solving and analytical skills, with the ability to structure complex challenges and develop clear, actionable recommendations. Excellent communication and collaboration skills - You're confident engaging with stakeholders at all levels, translating complex ideas into clear, compelling narratives. Strong understanding of data and AI technologies - Whether through hands-on development or strategic project exposure, you can confidently engage with AI concepts and tools.Technology & Consulting Experience Strategic Leadership in Data, Analytics & AI Architecture: Proven experience shaping end-to-end solutions that enable AI/ML workloads and drive optimisation through Automation. Strong Industry Expertise: 10+ years in data technologies and architecture, with strong consulting experience. Cloud Data Platforms: 6+ years designing, implementing and managing cloud-based architectures such as AWS, Azure or GCP, and hands-on experience with modern data solutions like Snowflake, Databricks, BigQuery, Synapse or others. Certifications & Technical Depth: At least 3 intermediate-level cloud certifications and expertise in cloud-native AI data architectures. Infrastructure & Automation: Proficiency in Infrastructure-as-Code (Terraform, ARM Templates, Google Deployment Manager) and DevOps practices, and familiarity with networking, security and identity management for AI Use Cases. Modern Data Patterns: Solid understanding of ETL/ELT processes and modern architecture patterns such as Data Mesh and Data Fabric. Migration & Transformation: Experience migrating legacy systems to cloud-native data stores. Consulting & Commercial Acumen - Strong background in advisory roles, project scoping, budgeting and managing complex stakeholder relationships. SC Cleared / EligibleDesirable Experience Domain Experience: Primarily UK Public Sector, but also Banking, Financial Services and Insurance (BFSI), Consumer Products, Retail and Distribution (CPRD), Telecoms and Transport. Knowledge of cloud cost management tools and best practices to optimise spend and maximise value Proven track record of applying Agile methodologies and leading cross-functional teams to deliver complex data and AI solutions. A clear pathway for professional certification (e.g., DAMA) and ongoing learning via our Data Academy and AI upskilling
Context Recruitment Limited
SecOps Engineer
Context Recruitment Limited
SecOps Engineer - Central London Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation (this is not negotiable).
Apr 07, 2026
Full time
SecOps Engineer - Central London Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation (this is not negotiable).
Technical Lead
Advance Systems International Birmingham, Staffordshire
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Apr 07, 2026
Full time
Join OneAdvanced Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. The Technical Operations team is integral to our ITIL v4-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service-engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. What You Will Do Act as the named operational technical lead for a group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service continuity. Routinely consult with pre-sales and account management about CIs approaching end of life and update risk registers as necessary. Maintain proactive engagement with internal delivery teams to ensure customer context is understood and reflected in the resolution of technical issues and service activity to drive service excellence and continuous improvement. Lead operational input into Change processes, representing customers in the Change Advisory Board (CAB) and ensuring changes are well-governed and documented. Contribute to root cause investigations and support Major Incident processes, working closely with ITIL-aligned functions. Ensure post-incident reviews for P1 and P2 incidents are completed with operational insight, and that customer-facing summaries are validated with estate-specific context. Provide technical governance and oversight in the review of security and penetration test findings, collaborating with relevant teams to assess risk, prioritise remediation, and define actionable next steps aligned with security best practices and customer-specific requirements. Act as the technical operations representative in customer service reviews, taking ownership of follow-up actions while effectively delegating execution and maintaining accountability for outcomes. Be an advisor to internal teams on the operational documentation required to support customer estates-ensuring that expectations around content, accuracy, and availability are clearly communicated and aligned with service needs. Provide customer context to governance reports generated by other teams. What You Will Have Exceptional communication skills-both verbal and written-with the ability to engage effectively at all levels of the organisation and articulate messages for diverse audiences. A proactive and disciplined mindset-self-motivated, resilient, and consistently focused on delivering high-quality outcomes. Strong expertise in Microsoft Active Directory domains and Azure environments. Experience with virtualisation technologies, particularly VMware vSphere and ESX. Solid understanding of networking principles and security best practices. Proven ability to resolve complex, cross-functional incidents involving infrastructure, cloud platforms, and modern workplace services. Working knowledge of ITIL processes, including Incident, Problem, Change, and Configuration Management (CMDB). Advanced analytical skills, with the ability to interpret and act on reports across technical and operational domains from multiple data sources. Experience in the following areas is advantageous: Familiarity with generative and agentic AI technologies, and their effective application in technical environments. Experience working within a shared services model, supporting multiple clients across various sectors. Skills in automation and scripting, with a focus on developing repeatable deployment processes using tools such as PowerShell. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Sky
TX and MCR Support Engineer
Sky
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 06, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
VERTECH GROUP (UK) LTD
IT Support Engineer
VERTECH GROUP (UK) LTD Littlemore, Oxfordshire
IT Support Engineer Location: Oxford Salary: Circa £40,000 - £45,000 + Bonus + Benefits A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance The role: You ll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery Technology environment: Windows Server and Windows OS IIS (web services and application hosting) SSL / certificate management Azure-hosted infrastructure Load-balanced and high-availability setups Monitoring and alert-driven support workflows Essential: Strong Windows Server and OS administration experience Confident supporting IIS and web-hosted services Solid understanding of SSL certificates and related configuration Experience working in cloud-hosted or hybrid environments (Azure preferred) Calm, methodical troubleshooting approach Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team! Apply now for FULL details!
Apr 06, 2026
Full time
IT Support Engineer Location: Oxford Salary: Circa £40,000 - £45,000 + Bonus + Benefits A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance The role: You ll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery Technology environment: Windows Server and Windows OS IIS (web services and application hosting) SSL / certificate management Azure-hosted infrastructure Load-balanced and high-availability setups Monitoring and alert-driven support workflows Essential: Strong Windows Server and OS administration experience Confident supporting IIS and web-hosted services Solid understanding of SSL certificates and related configuration Experience working in cloud-hosted or hybrid environments (Azure preferred) Calm, methodical troubleshooting approach Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off A fantastic, stable, long-term role with training, progression, and exposure to a broad range of technologies within a supportive team! Apply now for FULL details!
Sky
TX and MCR Support Engineer
Sky
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server (Apply online only) A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 06, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server (Apply online only) A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Context Recruitment Limited
Service Desk Team Leader
Context Recruitment Limited
Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands-on technical work. You'll be leading a close-knit team of five 1st-3rd Line Engineers, ensuring high-quality service delivery while acting as a key escalation point for complex client issues. If you're passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform. Key Responsibilities Lead, mentor, and support a team of 1st-3rd Line Engineers Conduct regular 1:1s, performance reviews, and personal development planning Act as the primary technical escalation point for challenging or high-priority incidents Oversee day-to-day service desk operations, ensuring SLAs and KPIs are consistently met Drive continuous improvement across processes, documentation, and service delivery Collaborate closely with senior leadership and project teams to support wider business goals Maintain strong relationships with clients, ensuring clear communication and exceptional service Experience required: Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role Strong technical background, ideally within an MSP or multi-customer environment Ability to manage, motivate, and develop technical staff Excellent troubleshooting skills and confidence handling escalations Strong communication and customer-facing abilities A proactive mindset with a passion for improving service quality Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable. London/Hybrid based. Paying up to £42,000, depending on experience. Must be eligible to work in the UK.
Apr 06, 2026
Full time
Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands-on technical work. You'll be leading a close-knit team of five 1st-3rd Line Engineers, ensuring high-quality service delivery while acting as a key escalation point for complex client issues. If you're passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform. Key Responsibilities Lead, mentor, and support a team of 1st-3rd Line Engineers Conduct regular 1:1s, performance reviews, and personal development planning Act as the primary technical escalation point for challenging or high-priority incidents Oversee day-to-day service desk operations, ensuring SLAs and KPIs are consistently met Drive continuous improvement across processes, documentation, and service delivery Collaborate closely with senior leadership and project teams to support wider business goals Maintain strong relationships with clients, ensuring clear communication and exceptional service Experience required: Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role Strong technical background, ideally within an MSP or multi-customer environment Ability to manage, motivate, and develop technical staff Excellent troubleshooting skills and confidence handling escalations Strong communication and customer-facing abilities A proactive mindset with a passion for improving service quality Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable. London/Hybrid based. Paying up to £42,000, depending on experience. Must be eligible to work in the UK.
Head of AI and Innovation
Tes
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Posted Thursday 5 February 2026 at 6:00 am Job Title: Head of AI & Innovation Department: Technology Location: Sheffield or London Working Pattern: Hybrid Contract Type: Full time, permanent Salary: Up to £150,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years. Role overview As the Head of AI and Innovation, you will bridge the gap between cutting-edge technology and practical SaaS product strategy. Leading a newly formed, dedicated team, you will operate outside the constraints of the traditional BAU technology function, to explore, prototype, and ship high-impact AI tools and MVPs. Reporting jointly into the CEO and working closely with the CTO, reflecting the strategic imperative of this role, this provides for a unique "blank slate" mandate to provide innovation against our current and future product set, and to support our internal business efficiency through radical, outside-the-box thinking. We fully expect you to provide huge opportunities for failure and if you don't, then you're probably not trying hard enough! But, at the same time finding those nuggets that will provide transformative ways of tackling problems and improving the value of our products to our customers. Key Responsibilities Strategic Innovation & MVPs: Develop and own the AI vision aligning technical innovation with the long-term SaaS product goals and business objectives, rapidly taking experimental concepts from ideation to (near) production-ready MVPs. Product Innovation: Lead 'blue-sky' investigations into emerging technologies, identifying and prototyping high-impact AI use cases, such as LLM integrations, hybrid architectures and predictive analytics. Internal & External Transformation: Identify opportunities to deploy AI both as a customer-facing competitive differentiator, and as a tool for streamlining and automating internal business operations. Governance & Ethics: Establish frameworks for ethical AI usage, ensuring data privacy, model transparency, and compliance. Cross-Functional Collaboration: Act as the primary liaison between technical teams and executive stakeholders to ensure AI initiatives are understood and supported across the business. Dual-Report Leadership: Act as the strategic bridge between the CEO and CTO, ensuring innovation remains a top-tier business priority while maintaining technical excellence and architectural alignment. Team Building: Mentor a lean, high-performing team of Principle Engineers, capable of bringing forward the innovative thinking, fostering a culture of rapid experimentation and high-quality delivery, required to ensure success for this new initiative. What will you need to succeed? Proven Innovation Track Record: Deep experience in delivering innovative thinking into more traditional technology solutions, with the ability to straddle the business objectives and technology conversations. AI & ML Expertise: Strong working knowledge of current AI frameworks and a solid understanding of LLM orchestration, and training/specialising models. A strong practical knowledge of how to build AI and LLM's is essential, along with a deep understanding of when and when not to air gap AI technology. Cloud & Infrastructure: Proficiency with cloud services (AWS & Azure) and an understanding and track record of how to design and deliver scalable, innovative improvements. Fearless Problem Solving: A willingness to challenge conventional thinking and investigate non-obvious solutions to complex business problems, both for external product and internal systems. Senior Stakeholder Management: Excellent communication skills to translate high-level innovation concepts into actionable business narratives for the executive board. Leadership: Experience managing small-to-midsize technical teams, within a SaaS environment, and the ability to inform, influence and support across both technical and operational business functions. AI Expertise: A proven track record of shipping AI-powered features into a production environment. Academic Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 10+ years of professional product innovation, including a track record of bringing disruptive technology to market. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: . Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Apr 05, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Posted Thursday 5 February 2026 at 6:00 am Job Title: Head of AI & Innovation Department: Technology Location: Sheffield or London Working Pattern: Hybrid Contract Type: Full time, permanent Salary: Up to £150,000 per annum At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years. Role overview As the Head of AI and Innovation, you will bridge the gap between cutting-edge technology and practical SaaS product strategy. Leading a newly formed, dedicated team, you will operate outside the constraints of the traditional BAU technology function, to explore, prototype, and ship high-impact AI tools and MVPs. Reporting jointly into the CEO and working closely with the CTO, reflecting the strategic imperative of this role, this provides for a unique "blank slate" mandate to provide innovation against our current and future product set, and to support our internal business efficiency through radical, outside-the-box thinking. We fully expect you to provide huge opportunities for failure and if you don't, then you're probably not trying hard enough! But, at the same time finding those nuggets that will provide transformative ways of tackling problems and improving the value of our products to our customers. Key Responsibilities Strategic Innovation & MVPs: Develop and own the AI vision aligning technical innovation with the long-term SaaS product goals and business objectives, rapidly taking experimental concepts from ideation to (near) production-ready MVPs. Product Innovation: Lead 'blue-sky' investigations into emerging technologies, identifying and prototyping high-impact AI use cases, such as LLM integrations, hybrid architectures and predictive analytics. Internal & External Transformation: Identify opportunities to deploy AI both as a customer-facing competitive differentiator, and as a tool for streamlining and automating internal business operations. Governance & Ethics: Establish frameworks for ethical AI usage, ensuring data privacy, model transparency, and compliance. Cross-Functional Collaboration: Act as the primary liaison between technical teams and executive stakeholders to ensure AI initiatives are understood and supported across the business. Dual-Report Leadership: Act as the strategic bridge between the CEO and CTO, ensuring innovation remains a top-tier business priority while maintaining technical excellence and architectural alignment. Team Building: Mentor a lean, high-performing team of Principle Engineers, capable of bringing forward the innovative thinking, fostering a culture of rapid experimentation and high-quality delivery, required to ensure success for this new initiative. What will you need to succeed? Proven Innovation Track Record: Deep experience in delivering innovative thinking into more traditional technology solutions, with the ability to straddle the business objectives and technology conversations. AI & ML Expertise: Strong working knowledge of current AI frameworks and a solid understanding of LLM orchestration, and training/specialising models. A strong practical knowledge of how to build AI and LLM's is essential, along with a deep understanding of when and when not to air gap AI technology. Cloud & Infrastructure: Proficiency with cloud services (AWS & Azure) and an understanding and track record of how to design and deliver scalable, innovative improvements. Fearless Problem Solving: A willingness to challenge conventional thinking and investigate non-obvious solutions to complex business problems, both for external product and internal systems. Senior Stakeholder Management: Excellent communication skills to translate high-level innovation concepts into actionable business narratives for the executive board. Leadership: Experience managing small-to-midsize technical teams, within a SaaS environment, and the ability to inform, influence and support across both technical and operational business functions. AI Expertise: A proven track record of shipping AI-powered features into a production environment. Academic Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 10+ years of professional product innovation, including a track record of bringing disruptive technology to market. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: . Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
CapGemini
User Researcher (SC Cleared / SC Eligible) - Consultant / Senior Consultant - Digital Excellence
CapGemini Manchester, Lancashire
User Researcher (SC Cleared / SC Eligible) - Consultant - Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance or be eligable to receive SC clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, you would also have: A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. . click apply for full job details
Apr 05, 2026
Full time
User Researcher (SC Cleared / SC Eligible) - Consultant - Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE You will bring below skills and experience: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. You are currently holding an active SC (Security Check) Clearance or be eligable to receive SC clearance Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Ideally, you would also have: A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. Experience testing with assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS Certifications in accessibility (CPACC, WAS, CPWA) or working towards WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. . click apply for full job details
Solus Accident Repair Centres
Performance and Monitoring Engineer
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 04, 2026
Full time
Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Senior Cloud Support Analyst
Infios US, Inc.
Senior Cloud Support Analyst page is loaded Senior Cloud Support Analystlocations: Remote United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102587If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.Reporting to the Support Manager, the Senior Cloud Support Analyst provides high quality technical support to customers and colleagues across international regions, with a strong focus on advanced server infrastructure and SaaS operations. The role is responsible for analysing, progressing and resolving support tickets in line with defined targets and SLAs within a busy service desk environment. As continuous engagement with customers and internal teams is essential, the position requires excellent written and verbal communication skills, a customer focused approach and meticulous attention to detail. The successful candidate will be proactive, capable of working independently, and committed to delivering a reliable, professional support experience. What a day in life of looks like: Work closely with cloud and SaaS engineering teams to develop, maintain and enhance customer environments across hosted and distributed network infrastructures. Produce clear, high quality technical and customer facing documentation to support effective knowledge sharing and service delivery. Serve as a senior point of escalation for complex technical queries, guiding and supporting colleagues to resolve issues efficiently. Investigate, diagnose and resolve customer incidents and service queries, assessing their impact and assigning appropriate priorities in line with business needs. Ensure timely, professional customer communication, maintain accurate customer data, complete incident handovers and consistently meet defined SLAs. Participate in the Out of Hours rota to provide critical P1 support, ensuring continuity of service for urgent customer issues. What you bring to the team: Strong knowledge of cloud platforms (OCI, Azure, AWS) and experience managing advanced infrastructure such as WSFC, SQL clusters, routing protocols and load balancing. Proficient in Microsoft operating systems, SQL databases, server hardware and TCP/IP networking in commercial settings. Proven background in IT helpdesk or technical support roles working to defined SLAs. Able to maintain robust security and compliance standards to protect customer environments. Skilled in scripting tools such as Python and PowerShell. Excellent customer service, interpersonal abilities and fluent written and spoken English. Highly organised, detail oriented, proactive and able to work flexibly, including resolving urgent issues outside standard hours. Acts as a technical role model, supporting the development of wider team capabilities. Why join us At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace.At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently.All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
Apr 03, 2026
Full time
Senior Cloud Support Analyst page is loaded Senior Cloud Support Analystlocations: Remote United Kingdomtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102587If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.Reporting to the Support Manager, the Senior Cloud Support Analyst provides high quality technical support to customers and colleagues across international regions, with a strong focus on advanced server infrastructure and SaaS operations. The role is responsible for analysing, progressing and resolving support tickets in line with defined targets and SLAs within a busy service desk environment. As continuous engagement with customers and internal teams is essential, the position requires excellent written and verbal communication skills, a customer focused approach and meticulous attention to detail. The successful candidate will be proactive, capable of working independently, and committed to delivering a reliable, professional support experience. What a day in life of looks like: Work closely with cloud and SaaS engineering teams to develop, maintain and enhance customer environments across hosted and distributed network infrastructures. Produce clear, high quality technical and customer facing documentation to support effective knowledge sharing and service delivery. Serve as a senior point of escalation for complex technical queries, guiding and supporting colleagues to resolve issues efficiently. Investigate, diagnose and resolve customer incidents and service queries, assessing their impact and assigning appropriate priorities in line with business needs. Ensure timely, professional customer communication, maintain accurate customer data, complete incident handovers and consistently meet defined SLAs. Participate in the Out of Hours rota to provide critical P1 support, ensuring continuity of service for urgent customer issues. What you bring to the team: Strong knowledge of cloud platforms (OCI, Azure, AWS) and experience managing advanced infrastructure such as WSFC, SQL clusters, routing protocols and load balancing. Proficient in Microsoft operating systems, SQL databases, server hardware and TCP/IP networking in commercial settings. Proven background in IT helpdesk or technical support roles working to defined SLAs. Able to maintain robust security and compliance standards to protect customer environments. Skilled in scripting tools such as Python and PowerShell. Excellent customer service, interpersonal abilities and fluent written and spoken English. Highly organised, detail oriented, proactive and able to work flexibly, including resolving urgent issues outside standard hours. Acts as a technical role model, supporting the development of wider team capabilities. Why join us At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better. We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace.At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently.All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
Security Engineer - Product & Production Infrastructure / Product Security Remote - United Kingdom
Wiz
Security Engineer - Product & Production Infrastructure Remote - United Kingdom Product Security Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY Wiz is looking for a Security Engineer for Product & Production Infrastructure who has experience performing security reviews, vulnerability management, and detection and response operations in cloud-native environments. You'll get to collaborate with our software development and DevOps teams to secure Wiz's products, CI/CD infrastructure, and production infrastructure. You'll also have the opportunity to influence our product roadmap by utilizing Wiz-for-Wiz to assess, monitor, and harden our environments. WHAT YOU'LL DO Lead threat modeling and security review exercises across Wiz's production and CI/CD environments - identifying and mitigating risks in our products and the cloud services that support them Drive vulnerability management and remediation efforts - prioritizing issues, implementing mitigations, and designing strategic preventative controls Extend our detection and response capabilities - building scalable solutions to identify malicious activity, triage alerts, and investigate and remediate incidents Build deep functional partnerships with Wiz's engineering and operations teams - helping them deliver secure by design solutions WHAT YOU'LL BRING 5+ years of experience in security engineering or security operations work in cloud environments, with a focus on a combination of the below: AWS platforms and services (we will also consider equivalent experience in Azure and GCP) Kubernetes (AWS EKS) and container infrastructure IAM and managing cloud identities at-scale Secure development and application of IAC solutions (Terraform, Helm) Cloud-native observability and management tools Development experience in Go, Python and Rust PREFERRED QUALIFICATIONS Bachelor's degree in computer science or a related field and / or candidates with equivalent job experience in lieu of a degree Experience working with remote, globally distributed teams Experience working in organizations that develop software and / or operate managed infrastructure and technology services for their own customers Experience with CNAPP, CSPM, or CIEM solutions Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
Security Engineer - Product & Production Infrastructure Remote - United Kingdom Product Security Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. SUMMARY Wiz is looking for a Security Engineer for Product & Production Infrastructure who has experience performing security reviews, vulnerability management, and detection and response operations in cloud-native environments. You'll get to collaborate with our software development and DevOps teams to secure Wiz's products, CI/CD infrastructure, and production infrastructure. You'll also have the opportunity to influence our product roadmap by utilizing Wiz-for-Wiz to assess, monitor, and harden our environments. WHAT YOU'LL DO Lead threat modeling and security review exercises across Wiz's production and CI/CD environments - identifying and mitigating risks in our products and the cloud services that support them Drive vulnerability management and remediation efforts - prioritizing issues, implementing mitigations, and designing strategic preventative controls Extend our detection and response capabilities - building scalable solutions to identify malicious activity, triage alerts, and investigate and remediate incidents Build deep functional partnerships with Wiz's engineering and operations teams - helping them deliver secure by design solutions WHAT YOU'LL BRING 5+ years of experience in security engineering or security operations work in cloud environments, with a focus on a combination of the below: AWS platforms and services (we will also consider equivalent experience in Azure and GCP) Kubernetes (AWS EKS) and container infrastructure IAM and managing cloud identities at-scale Secure development and application of IAC solutions (Terraform, Helm) Cloud-native observability and management tools Development experience in Go, Python and Rust PREFERRED QUALIFICATIONS Bachelor's degree in computer science or a related field and / or candidates with equivalent job experience in lieu of a degree Experience working with remote, globally distributed teams Experience working in organizations that develop software and / or operate managed infrastructure and technology services for their own customers Experience with CNAPP, CSPM, or CIEM solutions Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Head of Product Security
Our Future Health Limited
We are looking to hire a new role and bring someone in as our Head of Product Security, a key leadership role within our Information Security team. In this role you will shape how Our Future Health builds secure, trusted products at national scale. You'll lead the security engineering and architecture functions, ensuring they provide clear and pragmatic guidance to product, engineering, and wider technical teams. Your work centres on embedding secure by design thinking, strengthening how the organisation understands and manages risk, and helping teams see security as an enabler that supports delivery rather than slowing it down. You'll also contribute hands on technical input to complex architectural decisions where your expertise adds real value. Alongside this strategic impact, you'll manage and develop a growing team, ensuring smooth day to day operations and a culture of continuous improvement. The role needs empathetic people leadership, exceptional stakeholder management, and the ability to influence across a fast moving, agile environment. With an engineering background and solid security architecture experience, you'll bring the technical credibility and collaborative approach needed to guide teams, shape priorities, and drive the future direction of product security. At Our Future Health, our mission is to transform the prevention,detectionand treatment of conditions such as dementia, cancer, diabetes, heart disease and stroke. We're looking for people to join us on our journey. If you're looking for a new challenge where you can contribute to helping future generations live in good health for longer, then we're keen to speak with you. What you'll be doing Acting as deputy to the Director of Information Security, supporting security strategy and leadership alongside the Head of Cyber Defence. Leading the security consultancy and technical security functions, covering core services such as IAM, vulnerability management, threat modelling, and secure base image maintenance. Serving as the primary contact for security consultancy, delegating work across the team as needed. Overseeing security architecture and engineering for our cloud native (Azure) production and corporate platforms. Driving continuous improvement, prioritising enhancements and maturing operational documentation. Line managing a multidisciplinary security team, including security engineers, application security specialists, and a security architect. Coaching and mentoring team members across all security disciplines. Advising product, engineering, and data squads on embedding security into their work and processes. Communicating security risks, threats, and requirements to both technical and non technical colleagues. Promoting security standardisation and consistency across platforms. Collaborating with technical and data architects on broader architectural decisions. Supporting organisational compliance by ensuring colleagues and contractors understand and meet their security responsibilities. What you won't be doing Working in a siloed environment with no freedom to make decisions. Working in a place where you can't see the impact your expertise makes. To succeed in this role you will be able to demonstrate some of the following skills and experience: Proven ability to manage and develop high performing security teams while fostering a collaborative, people centred environment. Demonstrable experience partnering with product teams to integrate security requirements into roadmaps, balancing security with usability and overall user experience. Previous experience working with DevSecOps or similar delivery models, embedding security in a way that supports rapid, iterative development. Experience designing secure cloud native architectures at both conceptual and detailed technical levels. Familiarity with Microsoft security technologies such as Defender, Sentinel, Entra, and Purview. An understanding of modern software engineering practices including source control, testing, code review, design documentation, and effective debugging. Advanced knowledge of security risk management and threat modelling. Solid understanding of core security controls, including cloud security, IAM, network security, and vulnerability management. Knowledge of modern cloud platforms, particularly Azure. Awareness of ISO 27001 and other widely used security standards. Comfortable working with Infrastructure as Code, ideally including Terraform. Experience working in Agile environments. The ability to communicate clearly between technical and non technical teams. Comfortable operating in a fast paced, small team environment. Relevant professional certifications. Salary from £110,000 per annum. Generous Pension Scheme - We invest in your future with employer contributions of up to 12%. 30 Days Holiday + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave - Supporting you during life's biggest moments. Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice. Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements. Join us - let's prevent disease together. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at
Apr 03, 2026
Full time
We are looking to hire a new role and bring someone in as our Head of Product Security, a key leadership role within our Information Security team. In this role you will shape how Our Future Health builds secure, trusted products at national scale. You'll lead the security engineering and architecture functions, ensuring they provide clear and pragmatic guidance to product, engineering, and wider technical teams. Your work centres on embedding secure by design thinking, strengthening how the organisation understands and manages risk, and helping teams see security as an enabler that supports delivery rather than slowing it down. You'll also contribute hands on technical input to complex architectural decisions where your expertise adds real value. Alongside this strategic impact, you'll manage and develop a growing team, ensuring smooth day to day operations and a culture of continuous improvement. The role needs empathetic people leadership, exceptional stakeholder management, and the ability to influence across a fast moving, agile environment. With an engineering background and solid security architecture experience, you'll bring the technical credibility and collaborative approach needed to guide teams, shape priorities, and drive the future direction of product security. At Our Future Health, our mission is to transform the prevention,detectionand treatment of conditions such as dementia, cancer, diabetes, heart disease and stroke. We're looking for people to join us on our journey. If you're looking for a new challenge where you can contribute to helping future generations live in good health for longer, then we're keen to speak with you. What you'll be doing Acting as deputy to the Director of Information Security, supporting security strategy and leadership alongside the Head of Cyber Defence. Leading the security consultancy and technical security functions, covering core services such as IAM, vulnerability management, threat modelling, and secure base image maintenance. Serving as the primary contact for security consultancy, delegating work across the team as needed. Overseeing security architecture and engineering for our cloud native (Azure) production and corporate platforms. Driving continuous improvement, prioritising enhancements and maturing operational documentation. Line managing a multidisciplinary security team, including security engineers, application security specialists, and a security architect. Coaching and mentoring team members across all security disciplines. Advising product, engineering, and data squads on embedding security into their work and processes. Communicating security risks, threats, and requirements to both technical and non technical colleagues. Promoting security standardisation and consistency across platforms. Collaborating with technical and data architects on broader architectural decisions. Supporting organisational compliance by ensuring colleagues and contractors understand and meet their security responsibilities. What you won't be doing Working in a siloed environment with no freedom to make decisions. Working in a place where you can't see the impact your expertise makes. To succeed in this role you will be able to demonstrate some of the following skills and experience: Proven ability to manage and develop high performing security teams while fostering a collaborative, people centred environment. Demonstrable experience partnering with product teams to integrate security requirements into roadmaps, balancing security with usability and overall user experience. Previous experience working with DevSecOps or similar delivery models, embedding security in a way that supports rapid, iterative development. Experience designing secure cloud native architectures at both conceptual and detailed technical levels. Familiarity with Microsoft security technologies such as Defender, Sentinel, Entra, and Purview. An understanding of modern software engineering practices including source control, testing, code review, design documentation, and effective debugging. Advanced knowledge of security risk management and threat modelling. Solid understanding of core security controls, including cloud security, IAM, network security, and vulnerability management. Knowledge of modern cloud platforms, particularly Azure. Awareness of ISO 27001 and other widely used security standards. Comfortable working with Infrastructure as Code, ideally including Terraform. Experience working in Agile environments. The ability to communicate clearly between technical and non technical teams. Comfortable operating in a fast paced, small team environment. Relevant professional certifications. Salary from £110,000 per annum. Generous Pension Scheme - We invest in your future with employer contributions of up to 12%. 30 Days Holiday + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave - Supporting you during life's biggest moments. Cycle to Work Scheme - Save 25-39% on a new bike and accessories through salary sacrifice. Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements. Join us - let's prevent disease together. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at
Shield Safety Group
Senior Software Engineer
Shield Safety Group Manchester, Lancashire
Senior Software Engineer (Angular / .NET) Location: Manchester (Hybrid - typically one office day every two weeks) Salary: Competitive + Benefits Build software that makes Every Day Safer. At Shield Safety, we're on a mission to help businesses protect people, reduce risk, and stay compliant through smart technology and expert consultancy. Our award-winning platform, RiskProof, is trusted by thousands of organisations, from independent operators to major brands, to manage health, safety, food safety, and fire safety more effectively. We're looking for a Senior Software Engineer to join our growing product and engineering team in Manchester. If you enjoy solving complex problems, building modern applications with Angular and .NET, and helping shape the technical direction of products that make a real-world impact, this role could be a great fit. You'll play a key role in designing and developing features for RiskProof , collaborating with a passionate team and helping mentor other developers as we continue to scale our platform. Job Purpose As a Senior Software Engineer, you will be responsible for developing high-quality software and application solutions as part of a fast-moving, collaborative development team. You will apply modern software development and quality assurance practices to improve software quality, delivery speed, efficiency, and productivity. As a senior member of the team, you'll also contribute to solution design, story refinement, technical decision-making, and mentoring colleagues .You will work on both enhancing our existing online health and safety systems and building new bespoke projects. A significant part of the role involves developing RiskProof, our responsive Single Page Application, using modern front end technologies including Angular, HTML5, NativeScript, and TypeScript, supported by C# .NET APIs hosted on Azure. About RiskProof RiskProof is Shield Safety's award winning digital safety management platform designed to help organisations identify, manage, and reduce operational risk. The platform provides real time insights, modular safety management tools, and streamlined compliance processes, helping businesses move from reactive compliance to proactive safety management. RiskProof is widely used across industries including hospitality, retail, and leisure, where operational consistency and compliance are critical. Key Features Real Time Insights A dynamic dashboard provides live visibility of safety performance and compliance across operations. Modular Design Businesses can customise the platform to suit their operational risk management requirements. Advanced Audit Tools Features such as Non Conformance Reports and severity based prioritisation help organisations address safety issues quickly. User Friendly Experience Designed to simplify safety checks and documentation, reducing administrative overhead for teams. Expert Support Backed by Shield Safety's consultancy expertise to ensure organisations stay compliant with evolving regulations. Technologies You'll be working with a modern technology stack including: Front End: Angular, TypeScript, HTML5, CSS, Angular NativeScript Back End: C#, Entity Framework Core, LINQ Data: SQL Server, T SQL DevOps & Infrastructure: Bicep templates Testing: Unit testing frameworks Key Responsibilities Design Contributing to development planning and technical design Designing scalable and maintainable software solutions Validating and refining designs based on feedback Supporting architectural decisions and technical direction Software Development Developing Angular pages and components Building and extending C# middle tier APIs Working with SQL Server and data models Managing build and deployment processes using Azure DevOps Maintaining high coding standards, performance, and security Supporting the evolution of RiskProof and related systems Testing Writing and maintaining unit tests Reviewing and contributing to test plans Occasionally executing testing activities where required Ensuring high levels of reliability and code quality Mentoring and coaching other developers Contributing to story refinement and sprint planning Identifying and recommending technical improvements Collaborating closely with product, QA, and engineering colleagues About Us Shield Safety is one of the UK's leading Environmental Health Consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software enabled services business, we combine expert consultancy with our award winning digital platform RiskProof, giving organisations a smarter, more practical way to manage safety and compliance. We support organisations across hospitality, retail, leisure, and other sectors, where real world operational pressures demand solutions that are simple, reliable, and effective. Our clients range from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we're proud to maintain a 90% client retention rate. We're also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield Safety, our mission is simple: make Every Day Safer. Our Values Our culture is built on three core values that shape how we work every day. Passion We care deeply about what we do. Our team brings energy, curiosity, and commitment to solving real world safety challenges. Excellence Our customers depend on us, so we hold ourselves to the highest standards. We constantly learn, innovate, and look for better ways to deliver value. People First We put people at the centre of everything - our team, our clients, and the wider public. Collaboration, respect, and trust guide our work. What We Offer At Shield Safety, we combine meaningful work with a supportive and flexible environment. Our engineering team operates hybrid working, with most collaboration happening remotely and team members typically meeting in our Manchester office around once every two weeks. We believe people do their best work when they feel supported, trusted, and able to be themselves. Our benefits include: 25 days' holiday plus bank holidays (option to purchase up to 5 additional days) Birthday off Flexible working with hybrid and remote options Employee Assistance Programme & Wellbeing App Enhanced Maternity and Paternity Leave Monthly one to one support with your manager Health Cash Plan for private healthcare and treatments Clear progression opportunities Ongoing training and development support A friendly, collaborative workplace (including office dogs) Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination. Interested in joining us? If you're a Senior Software Engineer who enjoys building high quality software, working with modern technologies, and contributing to meaningful products, we'd love to hear from you. Apply today and help us continue building technology that makes Every Day Safer.
Apr 03, 2026
Full time
Senior Software Engineer (Angular / .NET) Location: Manchester (Hybrid - typically one office day every two weeks) Salary: Competitive + Benefits Build software that makes Every Day Safer. At Shield Safety, we're on a mission to help businesses protect people, reduce risk, and stay compliant through smart technology and expert consultancy. Our award-winning platform, RiskProof, is trusted by thousands of organisations, from independent operators to major brands, to manage health, safety, food safety, and fire safety more effectively. We're looking for a Senior Software Engineer to join our growing product and engineering team in Manchester. If you enjoy solving complex problems, building modern applications with Angular and .NET, and helping shape the technical direction of products that make a real-world impact, this role could be a great fit. You'll play a key role in designing and developing features for RiskProof , collaborating with a passionate team and helping mentor other developers as we continue to scale our platform. Job Purpose As a Senior Software Engineer, you will be responsible for developing high-quality software and application solutions as part of a fast-moving, collaborative development team. You will apply modern software development and quality assurance practices to improve software quality, delivery speed, efficiency, and productivity. As a senior member of the team, you'll also contribute to solution design, story refinement, technical decision-making, and mentoring colleagues .You will work on both enhancing our existing online health and safety systems and building new bespoke projects. A significant part of the role involves developing RiskProof, our responsive Single Page Application, using modern front end technologies including Angular, HTML5, NativeScript, and TypeScript, supported by C# .NET APIs hosted on Azure. About RiskProof RiskProof is Shield Safety's award winning digital safety management platform designed to help organisations identify, manage, and reduce operational risk. The platform provides real time insights, modular safety management tools, and streamlined compliance processes, helping businesses move from reactive compliance to proactive safety management. RiskProof is widely used across industries including hospitality, retail, and leisure, where operational consistency and compliance are critical. Key Features Real Time Insights A dynamic dashboard provides live visibility of safety performance and compliance across operations. Modular Design Businesses can customise the platform to suit their operational risk management requirements. Advanced Audit Tools Features such as Non Conformance Reports and severity based prioritisation help organisations address safety issues quickly. User Friendly Experience Designed to simplify safety checks and documentation, reducing administrative overhead for teams. Expert Support Backed by Shield Safety's consultancy expertise to ensure organisations stay compliant with evolving regulations. Technologies You'll be working with a modern technology stack including: Front End: Angular, TypeScript, HTML5, CSS, Angular NativeScript Back End: C#, Entity Framework Core, LINQ Data: SQL Server, T SQL DevOps & Infrastructure: Bicep templates Testing: Unit testing frameworks Key Responsibilities Design Contributing to development planning and technical design Designing scalable and maintainable software solutions Validating and refining designs based on feedback Supporting architectural decisions and technical direction Software Development Developing Angular pages and components Building and extending C# middle tier APIs Working with SQL Server and data models Managing build and deployment processes using Azure DevOps Maintaining high coding standards, performance, and security Supporting the evolution of RiskProof and related systems Testing Writing and maintaining unit tests Reviewing and contributing to test plans Occasionally executing testing activities where required Ensuring high levels of reliability and code quality Mentoring and coaching other developers Contributing to story refinement and sprint planning Identifying and recommending technical improvements Collaborating closely with product, QA, and engineering colleagues About Us Shield Safety is one of the UK's leading Environmental Health Consultancies. For over 20 years, we've helped businesses meet regulatory requirements, reduce risk, and protect people. As a software enabled services business, we combine expert consultancy with our award winning digital platform RiskProof, giving organisations a smarter, more practical way to manage safety and compliance. We support organisations across hospitality, retail, leisure, and other sectors, where real world operational pressures demand solutions that are simple, reliable, and effective. Our clients range from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we're proud to maintain a 90% client retention rate. We're also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield Safety, our mission is simple: make Every Day Safer. Our Values Our culture is built on three core values that shape how we work every day. Passion We care deeply about what we do. Our team brings energy, curiosity, and commitment to solving real world safety challenges. Excellence Our customers depend on us, so we hold ourselves to the highest standards. We constantly learn, innovate, and look for better ways to deliver value. People First We put people at the centre of everything - our team, our clients, and the wider public. Collaboration, respect, and trust guide our work. What We Offer At Shield Safety, we combine meaningful work with a supportive and flexible environment. Our engineering team operates hybrid working, with most collaboration happening remotely and team members typically meeting in our Manchester office around once every two weeks. We believe people do their best work when they feel supported, trusted, and able to be themselves. Our benefits include: 25 days' holiday plus bank holidays (option to purchase up to 5 additional days) Birthday off Flexible working with hybrid and remote options Employee Assistance Programme & Wellbeing App Enhanced Maternity and Paternity Leave Monthly one to one support with your manager Health Cash Plan for private healthcare and treatments Clear progression opportunities Ongoing training and development support A friendly, collaborative workplace (including office dogs) Equality, Diversity & Inclusion We are proud to have a diverse workforce and we are committed to ensuring equality and inclusion at all levels within the business. It is imperative that we have a mix of talents, skills and experience within our teams and actively encourage diversity in order to meet these requirements. We value the diversified opinions when we make key decisions, generate new ideas or come up with solutions to challenges. We know that this is the best way to support our clients, and we feel that our workplace should mirror the demographic make-up of the population and of our client base. As Shield Safety company continues to grow and expand, we welcome applications from everyone interested in joining our team, including applicants within underrepresented groups. Our recruitment process is being continually refined and evolved to ensure that all applicants are screened fairly and without discrimination. Interested in joining us? If you're a Senior Software Engineer who enjoys building high quality software, working with modern technologies, and contributing to meaningful products, we'd love to hear from you. Apply today and help us continue building technology that makes Every Day Safer.
Lead AI Engineer
AVEVA Denmark
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
Apr 03, 2026
Full time
AVEVA is creating software trusted by over 90% of leading industrial companies. Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.Find out more: Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Find out more: About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Job Title: Senior AI Research Engineer Location: Cambridge, London, UK (Hybrid) Employment Type: Full-time, permanent The job We are seeking a Senior AI Research Engineer to join our AI Investigation and Incubation team. This is a hands-on engineering role, focused on building, prototyping, validating, and operationalising emerging AI technologies for real-world industrial intelligence use cases.This role is not a pure academic research position. We are specifically looking for engineers who enjoy turning AI research into working systems, making architectural trade-offs, and proving feasibility through code, experiments, and deployable prototypes.The ideal candidate is an ML Research Engineer or Senior Data Scientist with strong practical instincts who thrives at the intersection of experimentation and production. Key Responsibilities Research and evaluate emerging AI technologies with a clear focus on practical applicability and deployability Design, build, and iterate on working prototypes and proof-of-concepts, rather than theoretical experiments Develop, fine-tune, evaluate, and benchmark AI/ML models using real-world datasets Assess AI approaches for scalability, reliability, cost, security, and operational feasibility Make and document engineering and architectural decisions related to model deployment and integration Collaborate closely with software engineers, architects, and platform teams to ensure AI solutions can transition into pilots and downstream products Clearly document findings and present actionable recommendations, not academic papers, to technical and business stakeholders Support early-stage pilots and proof-of-value initiatives where AI solutions are exercised in realistic environments Essential Requirements Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, or related field 8+ years experience in applied AI/ML engineering, data science, or ML research with production exposure 3+ years of hands-on experience building, training, evaluating, and deploying ML models Strong proficiency in Python and modern ML frameworks (e.g. PyTorch, TensorFlow, HuggingFace) Solid understanding of AI/ML deployment patterns, including: + Batch and real-time inference + Model APIs and pipelines + Integration into distributed systems Practical experience with modern AI paradigms, such as: + Foundation models / LLMs + Agent-based systems and orchestration + Context retrieval and augmentation techniques Demonstrated ability to lead technical investigations and drive them to concrete outcomes Ability to connect AI capabilities to practical industrial or enterprise use cases Desirable Experience Experience deploying ML models in cloud environments (Azure preferred, AWS acceptable) Familiarity with MLOps practices (model versioning, evaluation, monitoring, iteration) Experience working with non-ideal, real-world data rather than curated research datasets Exposure to industrial, IoT, manufacturing, energy, or asset-intensive domains What Success Looks Like AI ideas progress beyond research into validated, working prototypes Technical investigations result in clear go / no-go recommendations Prototypes demonstrate feasibility for real-world deployment, not just benchmark performance Strong collaboration with engineering teams to enable transition into pilots or platforms Tangible influence on AI roadmap and technology direction through evidence-backed engineering work R&D at AVEVA Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.Our track record of innovation is no fluke - it's the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.Find out more: UK Benefits include:
CapGemini
AI Product Manager - Consultant / Senior Consultant / Managing Consultant- Digital Excellence
CapGemini Manchester, Lancashire
AI Product Manager - Senior Consultant / Managing Consultant- Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE If you are passionate about creating impactful AI solutions that solve real world problems and deliver exceptional user experiences, this is the role for you. You should apply if you have a strong background in building AI products and AI delivery, experience shaping innovative products, and a collaborative mindset that fosters learning and trust. As an AI Product Manager, you will define and execute the vision and strategy for AI products and services, driving measurable value for organisations and end users. You will combine technical understanding with product management excellence, ensuring solutions are user centric, validated through experimentation, and aligned with client needs. WHAT YOU'LL DO We understand that AI technology and applying this in an impactful way is a rapidly changing area. We are interested in people who have developed ideas on how to do this in a wide range of contexts, including formally and informally, alongside professional experience. Explore the Art of the Possible Identify opportunities for emerging AI technologies to transform organisations, create value, and solve real problems. Lead innovation and discovery workshops using design thinking to uncover pain points and generate user focused solutions. Build strong client relationships, acting as a trusted advisor to understand business objectives and align AI opportunities with strategic goals. Accelerate Impact Test ideas through rapid experimentation and proof of concept (POC) pilots, validating assumptions and iterating based on real user feedback. Translate concepts into clear product definitions and roadmaps, ensuring solutions address root causes and deliver tangible outcomes. Deliver value whilst managing the risks of maintaining responsible and ethical AI products. Champion User Centered Design (UCD) principles throughout the product lifecycle, from ideation to deployment. Enable Change Integrate AI products into existing processes, re imagining operations and enabling new capabilities. Support clients in change management and adoption, ensuring sustainable impact. YOUR PROFILE As a Senior Consultant/Manager in the AI & Product Transformation team, you'll set direction, model best practices, and coach junior team members. Key expectations include: Understanding of AI technologies and architectures, including: Large Language Models (LLMs) and generative AI capabilities. System integration of AI solutions into enterprise landscapes. Expertise in AI compliance, and ethical AI practices. Ability to define data requirements for AI products and ensure quality, security, and privacy. Risk, Security, Privacy & Ethics Awareness of AI specific risks (bias, explainability, adversarial attacks). Ability to embed responsible AI principles and regulatory compliance into product design. Operationalisation and Live Service Management Experience transitioning AI pilots into production environments. Knowledge of monitoring, maintaining, and scaling AI services post launch. Understanding of techniques to deliver AI benefit in live services i.e. via agentic orchestration platforms, AI products within enterprise software platforms Proven ability to define and communicate a clear AI product vision and roadmap. Hands on experience with Design Thinking and User Centered Design (UCD). Ability to lead POC pilots, validate solutions, and iterate based on user feedback. Viewpoint on how to deliver user centric AI that delivers genuine value and ROI Consulting & Relationship Management Strong client facing skills: account management, stakeholder engagement, and trusted advisory. Agile Delivery & Leadership Experience with agile methodologies and tools for managing AI product lifecycles. Ability to mentor and develop others, fostering capability growth within the team. A growth mindset and passion for learning, experimenting, and driving innovation in AI. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 03, 2026
Full time
AI Product Manager - Senior Consultant / Managing Consultant- Digital Excellence At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE If you are passionate about creating impactful AI solutions that solve real world problems and deliver exceptional user experiences, this is the role for you. You should apply if you have a strong background in building AI products and AI delivery, experience shaping innovative products, and a collaborative mindset that fosters learning and trust. As an AI Product Manager, you will define and execute the vision and strategy for AI products and services, driving measurable value for organisations and end users. You will combine technical understanding with product management excellence, ensuring solutions are user centric, validated through experimentation, and aligned with client needs. WHAT YOU'LL DO We understand that AI technology and applying this in an impactful way is a rapidly changing area. We are interested in people who have developed ideas on how to do this in a wide range of contexts, including formally and informally, alongside professional experience. Explore the Art of the Possible Identify opportunities for emerging AI technologies to transform organisations, create value, and solve real problems. Lead innovation and discovery workshops using design thinking to uncover pain points and generate user focused solutions. Build strong client relationships, acting as a trusted advisor to understand business objectives and align AI opportunities with strategic goals. Accelerate Impact Test ideas through rapid experimentation and proof of concept (POC) pilots, validating assumptions and iterating based on real user feedback. Translate concepts into clear product definitions and roadmaps, ensuring solutions address root causes and deliver tangible outcomes. Deliver value whilst managing the risks of maintaining responsible and ethical AI products. Champion User Centered Design (UCD) principles throughout the product lifecycle, from ideation to deployment. Enable Change Integrate AI products into existing processes, re imagining operations and enabling new capabilities. Support clients in change management and adoption, ensuring sustainable impact. YOUR PROFILE As a Senior Consultant/Manager in the AI & Product Transformation team, you'll set direction, model best practices, and coach junior team members. Key expectations include: Understanding of AI technologies and architectures, including: Large Language Models (LLMs) and generative AI capabilities. System integration of AI solutions into enterprise landscapes. Expertise in AI compliance, and ethical AI practices. Ability to define data requirements for AI products and ensure quality, security, and privacy. Risk, Security, Privacy & Ethics Awareness of AI specific risks (bias, explainability, adversarial attacks). Ability to embed responsible AI principles and regulatory compliance into product design. Operationalisation and Live Service Management Experience transitioning AI pilots into production environments. Knowledge of monitoring, maintaining, and scaling AI services post launch. Understanding of techniques to deliver AI benefit in live services i.e. via agentic orchestration platforms, AI products within enterprise software platforms Proven ability to define and communicate a clear AI product vision and roadmap. Hands on experience with Design Thinking and User Centered Design (UCD). Ability to lead POC pilots, validate solutions, and iterate based on user feedback. Viewpoint on how to deliver user centric AI that delivers genuine value and ROI Consulting & Relationship Management Strong client facing skills: account management, stakeholder engagement, and trusted advisory. Agile Delivery & Leadership Experience with agile methodologies and tools for managing AI product lifecycles. Ability to mentor and develop others, fostering capability growth within the team. A growth mindset and passion for learning, experimenting, and driving innovation in AI. WHAT YOU'LL LOVE ABOUT WORKING HERE? We are delighted to have received the "Glassdoor Best Places to work UK' accolade for 4 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: Cybersecurity (CISSP, CISM), cloud technologies (AWS, Azure, GCP), and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. NEED TO KNOW At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Senior Software Engineer
Peak6 Investments LLC
WHO WE ARE Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila. If you are seeking a fast-paced and entrepreneurial environment where you’ll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. AFS has received a number of prestigious industry awards, including: 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards 2021 Most Innovative Companies - presented by Fast Company 2021 Best API & Best Trading Technology - presented by Global Fintech Awards ABOUT THIS ROLE Apex Fintech Solutions is seeking a Senior Software Engineer to play a key role on our Billing engineering team, responsible for designing, developing, and maintaining high-quality software solutions. You will leverage your experience and expertise to contribute to the software development lifecycle, from requirements analysis and implementation to testing and deployment. You will collaborate with team members and cross-functional partners to deliver scalable, reliable, and efficient software products that meet the needs of our users and business objectives. Duties/Responsibilities Build and maintain microservices within the billing platform, including calculation, rates, settlement, and charge services, writing production-quality Java code that handles complex financial workflows and data processing Own end-to-end delivery of features from design through deployment, implementing rate configurations, charge calculation logic, settlement generation, and integrations with external systems like BigQuery and third-party financial platforms Optimize performance-critical code paths for high-volume billing operations, utilizing PostgreSQL with jOOQ, implementing caching strategies, and ensuring efficient data processing for large-scale financial calculations Write comprehensive tests and ensure code quality, maintaining high test coverage across unit, integration, and end-to-end tests using the Bazel build system and established testing frameworks Collaborate with team members on technical design and code reviews, contributing to API design with gRPC and Protobuf, database schema migrations with Flyway, and event-driven architectures using PubSub Debug and resolve production issues, leveraging Datadog monitoring, logs, and metrics to investigate and fix issues in billing calculations, settlement processes, and service integrations Contribute to technical improvements and best practices within the team, sharing knowledge about billing domain logic, system architecture patterns, and development workflows with peers Education and/or Experience Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience) required; advanced degree preferred 5+ years of experience in software development with a strong proficiency in one or more programming languages, including Java, Python Experience with automated testing frameworks and methodologies for backend services Experience contributing to topics and participating in technical direction and implementation strategy for projects Experience with CI/CD (Continuous Integration/Continuous Deployment) pipelines and tools, automating build, test, and deployment processes Experience with cloud platforms (e.g., AWS, Azure, GCP) Experience with SQL including the ability to write complex queries and optimise database performance, e.g. Postgres, MS SQL Server Experience in financial services a plus Required Skills/Abilities Ability to troubleshoot production systems, diagnose issues, and implement effective solutions to ensure system reliability and availability Strong problem-solving abilities, analytical thinking, and attention to detail Effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and contribute to technical discussions Knowledge of Agile software development methodologies and tools (e.g., Scrum, Kanban, Jira) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Rewards We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work-life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program. EEO Statement Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability Statement Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
Apr 03, 2026
Full time
WHO WE ARE Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila. If you are seeking a fast-paced and entrepreneurial environment where you’ll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. AFS has received a number of prestigious industry awards, including: 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards 2021 Most Innovative Companies - presented by Fast Company 2021 Best API & Best Trading Technology - presented by Global Fintech Awards ABOUT THIS ROLE Apex Fintech Solutions is seeking a Senior Software Engineer to play a key role on our Billing engineering team, responsible for designing, developing, and maintaining high-quality software solutions. You will leverage your experience and expertise to contribute to the software development lifecycle, from requirements analysis and implementation to testing and deployment. You will collaborate with team members and cross-functional partners to deliver scalable, reliable, and efficient software products that meet the needs of our users and business objectives. Duties/Responsibilities Build and maintain microservices within the billing platform, including calculation, rates, settlement, and charge services, writing production-quality Java code that handles complex financial workflows and data processing Own end-to-end delivery of features from design through deployment, implementing rate configurations, charge calculation logic, settlement generation, and integrations with external systems like BigQuery and third-party financial platforms Optimize performance-critical code paths for high-volume billing operations, utilizing PostgreSQL with jOOQ, implementing caching strategies, and ensuring efficient data processing for large-scale financial calculations Write comprehensive tests and ensure code quality, maintaining high test coverage across unit, integration, and end-to-end tests using the Bazel build system and established testing frameworks Collaborate with team members on technical design and code reviews, contributing to API design with gRPC and Protobuf, database schema migrations with Flyway, and event-driven architectures using PubSub Debug and resolve production issues, leveraging Datadog monitoring, logs, and metrics to investigate and fix issues in billing calculations, settlement processes, and service integrations Contribute to technical improvements and best practices within the team, sharing knowledge about billing domain logic, system architecture patterns, and development workflows with peers Education and/or Experience Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience) required; advanced degree preferred 5+ years of experience in software development with a strong proficiency in one or more programming languages, including Java, Python Experience with automated testing frameworks and methodologies for backend services Experience contributing to topics and participating in technical direction and implementation strategy for projects Experience with CI/CD (Continuous Integration/Continuous Deployment) pipelines and tools, automating build, test, and deployment processes Experience with cloud platforms (e.g., AWS, Azure, GCP) Experience with SQL including the ability to write complex queries and optimise database performance, e.g. Postgres, MS SQL Server Experience in financial services a plus Required Skills/Abilities Ability to troubleshoot production systems, diagnose issues, and implement effective solutions to ensure system reliability and availability Strong problem-solving abilities, analytical thinking, and attention to detail Effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and contribute to technical discussions Knowledge of Agile software development methodologies and tools (e.g., Scrum, Kanban, Jira) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Rewards We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work-life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program. EEO Statement Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability Statement Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
Guidant Global
Hybrid Infrastructure Engineer (DevOps / SRE)
Guidant Global
Hybrid Infrastructure Engineer (DevOps / SRE) Location: London Contract Type: 12 months About the Role Guidant Global is supporting our client in hiring a Hybrid Infrastructure Engineer with strong DevOps or Site Reliability Engineering experience. This role bridges traditional on premises IT operations with modern cloud native engineering, ensuring seamless integration, automation and performance optimisation across hybrid environments. If you're passionate about resilient systems, cloud infrastructure, automation and scaling platforms responsibly - this is a role where you'll have a huge impact. Key Responsibilities Infrastructure Management: Design, deploy and maintain hybrid infrastructure solutions across cloud platforms and on premises environments CI/CD Automation: Build and manage automated delivery pipelines to support rapid development cycles Monitoring & Reliability: Implement and maintain monitoring, logging and alerting systems to ensure availability, performance and early issue detection Security & Compliance: Apply robust security best practices across all environments and ensure compliance with industry standards Infrastructure as Code: Develop, maintain and version control infrastructure using Terraform or similar IaC tooling Partner with development and product teams to improve system reliability, deployment speed and operational efficiency Participate in on call rotations, responding to outages and performance incidents Maintain clear, comprehensive documentation for systems, processes and configurations Top Skills (in order of priority) Background in DevOps, SRE, or Systems Administration Strong hands on experience with both cloud platforms and on premises infrastructure Proficiency in scripting languages (Python, Bash, PowerShell, etc.) Experience with containerisation and orchestration (Docker, Kubernetes, etc.) Familiarity with CI/CD pipelines and modern deployment practices Solid understanding of networking - firewalls, VPNs, load balancers, routing fundamentals Experience using monitoring & observability tools (Prometheus, Grafana, ELK, CloudWatch, etc.) Required Skills & Experience Strong experience designing, operating and troubleshooting hybrid infrastructure Deep knowledge of cloud platforms (AWS, Azure, GCP) Experience using Terraform or similar tools for IaC Hands on experience with CI/CD tools such as GitLab CI, GitHub Actions, Jenkins or Azure DevOps Strong scripting skills for automation and operational tooling Understanding of security, compliance and best practice governance Ability to work cross functionally with engineering and product teams Nice to Have Cloud certifications (AWS/Azure/GCP) Experience with hybrid cloud solutions and migration strategies Familiarity with service mesh, zero trust architectures or advanced networking models Experience working in regulated industries (FS, government, healthcare, defence, etc.) Who You Are You're a versatile engineer who thrives in hybrid environments, combining reliability engineering discipline with cloud native mindset. You're collaborative, calm under pressure, and excited about building systems that are secure, scalable and resilient.
Apr 02, 2026
Full time
Hybrid Infrastructure Engineer (DevOps / SRE) Location: London Contract Type: 12 months About the Role Guidant Global is supporting our client in hiring a Hybrid Infrastructure Engineer with strong DevOps or Site Reliability Engineering experience. This role bridges traditional on premises IT operations with modern cloud native engineering, ensuring seamless integration, automation and performance optimisation across hybrid environments. If you're passionate about resilient systems, cloud infrastructure, automation and scaling platforms responsibly - this is a role where you'll have a huge impact. Key Responsibilities Infrastructure Management: Design, deploy and maintain hybrid infrastructure solutions across cloud platforms and on premises environments CI/CD Automation: Build and manage automated delivery pipelines to support rapid development cycles Monitoring & Reliability: Implement and maintain monitoring, logging and alerting systems to ensure availability, performance and early issue detection Security & Compliance: Apply robust security best practices across all environments and ensure compliance with industry standards Infrastructure as Code: Develop, maintain and version control infrastructure using Terraform or similar IaC tooling Partner with development and product teams to improve system reliability, deployment speed and operational efficiency Participate in on call rotations, responding to outages and performance incidents Maintain clear, comprehensive documentation for systems, processes and configurations Top Skills (in order of priority) Background in DevOps, SRE, or Systems Administration Strong hands on experience with both cloud platforms and on premises infrastructure Proficiency in scripting languages (Python, Bash, PowerShell, etc.) Experience with containerisation and orchestration (Docker, Kubernetes, etc.) Familiarity with CI/CD pipelines and modern deployment practices Solid understanding of networking - firewalls, VPNs, load balancers, routing fundamentals Experience using monitoring & observability tools (Prometheus, Grafana, ELK, CloudWatch, etc.) Required Skills & Experience Strong experience designing, operating and troubleshooting hybrid infrastructure Deep knowledge of cloud platforms (AWS, Azure, GCP) Experience using Terraform or similar tools for IaC Hands on experience with CI/CD tools such as GitLab CI, GitHub Actions, Jenkins or Azure DevOps Strong scripting skills for automation and operational tooling Understanding of security, compliance and best practice governance Ability to work cross functionally with engineering and product teams Nice to Have Cloud certifications (AWS/Azure/GCP) Experience with hybrid cloud solutions and migration strategies Familiarity with service mesh, zero trust architectures or advanced networking models Experience working in regulated industries (FS, government, healthcare, defence, etc.) Who You Are You're a versatile engineer who thrives in hybrid environments, combining reliability engineering discipline with cloud native mindset. You're collaborative, calm under pressure, and excited about building systems that are secure, scalable and resilient.
Junior IT Systems Engineer
INTX Insurance Software
As a Junior IT Systems Engineer, you will play a key role in ensuring the reliability, security, and performance of our internal systems and developer environments. You will work closely with our engineering and infrastructure teams to support day to day IT operations while gaining exposure to Azure based infrastructure and cloud security best practices. This is a hands on role suited to individuals who enjoy working in fast paced environments and are looking to build foundational experience in modern systems administration and cloud technologies. What You'll Do Provide technical support to internal staff, including software engineers, product teams, and management Configure, deploy, and maintain laptops and endpoint devices using Microsoft Intune Manage user accounts, permissions, and identity access across Azure AD (Entra ID) and Microsoft 365 Assist in maintaining secure and reliable access to internal systems and development environments Support troubleshooting across Azure hosted applications and DevOps tooling Assist with Azure infrastructure tasks including App Services, SQL Databases, and networking Support VPN access and firewall configurations Contribute to internal IT projects and continuous improvement initiatives Why INTX We are a growing, cutting edge fintech start up operating in the United States insurance software industry. We leverage modern cloud technologies to build scalable software solutions that streamline operations across the insurance value chain. As our engineering teams continue to expand, we are looking for a Junior IT Systems Engineer to support and enhance our internal technology environment. This is an ideal opportunity for someone looking to gain hands on experience in a cloud first, development focused organisation. What We're Looking For 1-2 years of IT support or systems administration experience Strong knowledge of Windows 11 and Microsoft 365 Basic understanding of networking concepts (IP, DNS, DHCP) Familiarity with cloud platforms such as Microsoft Azure (advantageous) Excellent problem solving and communication skills Ability to work collaboratively in cross functional teams Preferred Skills Exposure to Microsoft Intune or endpoint management tools Experience working in cloud based environments Microsoft Azure Administrator Associate (AZ 104) Microsoft 365 Endpoint Administrator Associate (MD 102) Benefits Performance Based Incentives Hybrid Work Model Semi Flexi Hours Weekly Happy Hour Company Socials Good In Office Coffee 10 Remote Working Days per year 22 Days Annual Leave Career Growth Opportunities within a Global Technology Organisation
Apr 02, 2026
Full time
As a Junior IT Systems Engineer, you will play a key role in ensuring the reliability, security, and performance of our internal systems and developer environments. You will work closely with our engineering and infrastructure teams to support day to day IT operations while gaining exposure to Azure based infrastructure and cloud security best practices. This is a hands on role suited to individuals who enjoy working in fast paced environments and are looking to build foundational experience in modern systems administration and cloud technologies. What You'll Do Provide technical support to internal staff, including software engineers, product teams, and management Configure, deploy, and maintain laptops and endpoint devices using Microsoft Intune Manage user accounts, permissions, and identity access across Azure AD (Entra ID) and Microsoft 365 Assist in maintaining secure and reliable access to internal systems and development environments Support troubleshooting across Azure hosted applications and DevOps tooling Assist with Azure infrastructure tasks including App Services, SQL Databases, and networking Support VPN access and firewall configurations Contribute to internal IT projects and continuous improvement initiatives Why INTX We are a growing, cutting edge fintech start up operating in the United States insurance software industry. We leverage modern cloud technologies to build scalable software solutions that streamline operations across the insurance value chain. As our engineering teams continue to expand, we are looking for a Junior IT Systems Engineer to support and enhance our internal technology environment. This is an ideal opportunity for someone looking to gain hands on experience in a cloud first, development focused organisation. What We're Looking For 1-2 years of IT support or systems administration experience Strong knowledge of Windows 11 and Microsoft 365 Basic understanding of networking concepts (IP, DNS, DHCP) Familiarity with cloud platforms such as Microsoft Azure (advantageous) Excellent problem solving and communication skills Ability to work collaboratively in cross functional teams Preferred Skills Exposure to Microsoft Intune or endpoint management tools Experience working in cloud based environments Microsoft Azure Administrator Associate (AZ 104) Microsoft 365 Endpoint Administrator Associate (MD 102) Benefits Performance Based Incentives Hybrid Work Model Semi Flexi Hours Weekly Happy Hour Company Socials Good In Office Coffee 10 Remote Working Days per year 22 Days Annual Leave Career Growth Opportunities within a Global Technology Organisation

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