CloserStill Media London Hybrid WHO WE ARE: At CloserStill, we strive to deliver the best. We're on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow. Operating across five regions, we power over 200 market leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure. But what truly sets us apart is our people. WHO WE ARE LOOKING FOR: A technical leader who's built modern data platforms and integration systems at scale. Someone who's equally comfortable designing cloud architecture and rolling up their sleeves to solve hard problems. You've led engineering teams, championed DevOps practices, and have deep Azure experience. Bonus points if you've enabled third party developer ecosystems or worked in media/events/SaaS. Must-haves: Senior engineering leadership experience (Head of Engineering, Engineering Manager level) Proven track record building data platforms for analytics and AI/ML Deep Microsoft Azure expertise Hands on experience with Databricks, APIs, and integration platforms Strong understanding of MLOps and productionizing machine learning Experience leading and scaling engineering teams Tech stack: Azure, Databricks, Python, PySpark, SQL, JavaScript, Node, Bash THE ROLE: You'll own the technical vision and delivery of our core platforms: Build world class platforms Architect cloud native data and AI systems that support analytics, ML workloads, and real time operations Create API first integration layers for internal teams and external partners Implement MLOps best practices for model deployment and lifecycle management Lead exceptional teams Build, mentor, and scale high performing engineering teams Set standards for code quality, security, and performance Drive DevOps and CI/CD culture for fast, reliable delivery Drive business impact Translate business needs into technical solutions Partner with product, data, and operations leaders Own the engineering roadmap and align resources to the outcome Platform & Architecture Leadership Define and own the technical vision and roadmap for CloserStill's core data, AI, and integration platforms Architect scalable, secure, and resilient cloud native solutions using Microsoft Azure Lead development of a unified data platform supporting business intelligence, analytics, AI/ML workloads, and real time operational use cases Design and evolve an API first integration platform enabling internal teams and external partners to build and integrate services efficiently Data, AI & MLOps Lead implementation and optimisation of data pipelines for data engineering, analytics, and machine learning Implement best practices for MLOps, including model deployment, monitoring, versioning, and lifecycle management Partner closely with data science and analytics teams to ensure platforms enable experimentation and production grade AI Engineering Leadership & Delivery Build, lead, and mentor high performing engineering teams across data platform and integration domains Set engineering standards for code quality, security, reliability, and performance Champion DevOps and CI/CD practices to ensure fast, safe, and repeatable delivery Balance strategic architecture work with hands on technical leadership where required Define and own the engineering roadmap and align to resource needs Work with: Azure, Databricks, Bash, JavaScript, Node, Python, PySpark, SQL Integration & Ecosystem Enablement Own the strategy and delivery of integration services, including public and private APIs, event driven and asynchronous integrations, and authentication/authorisation models Enable third party vendors, partners, and developers to integrate seamlessly into CloserStill's ecosystem Ensure strong governance, observability, and documentation across all integration services Stakeholder Collaboration Work closely with senior stakeholders across technology, product, data, and operations to align engineering outcomes with business objectives Translate business needs into scalable technical solutions Contribute to broader technology strategy and investment decisions Align the roadmap to business outcome delivery ABOUT YOU: Essential Experience: Proven experience in a senior engineering leadership role (Head of Engineering, Engineering Manager, or similar) Strong background in building data platforms for analytics and operational use cases Deep experience with Microsoft Azure cloud services Hands on experience designing and building APIs and integration platforms Experience working with Databricks for data engineering and analytics Strong understanding of MLOps practices and productionising machine learning models Experience leading and scaling engineering teams in a modern, agile environment Desirable Experience: Experience enabling third party developer ecosystems or platform as a product models Familiarity with event driven architectures and streaming technologies Background in media, events, SaaS, or data driven businesses Strong understanding of security, identity, and access management in cloud platforms Personal Attributes: Strategic thinker with a strong bias toward execution Comfortable operating at both architectural and hands on levels Excellent communicator, able to engage technical and non technical stakeholders and provide clear, concise project updates Passionate about data, AI, and building platforms that unlock business value Natural leader who develops teams and fosters a culture of engineering excellence Unfortunately, we are unable to provide sponsorship for this position. CloserStill Media reserves the right to request a DBS or credit check should the role require it. DIVERSITY AND INCLUSION: CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at .
Feb 20, 2026
Full time
CloserStill Media London Hybrid WHO WE ARE: At CloserStill, we strive to deliver the best. We're on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow. Operating across five regions, we power over 200 market leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure. But what truly sets us apart is our people. WHO WE ARE LOOKING FOR: A technical leader who's built modern data platforms and integration systems at scale. Someone who's equally comfortable designing cloud architecture and rolling up their sleeves to solve hard problems. You've led engineering teams, championed DevOps practices, and have deep Azure experience. Bonus points if you've enabled third party developer ecosystems or worked in media/events/SaaS. Must-haves: Senior engineering leadership experience (Head of Engineering, Engineering Manager level) Proven track record building data platforms for analytics and AI/ML Deep Microsoft Azure expertise Hands on experience with Databricks, APIs, and integration platforms Strong understanding of MLOps and productionizing machine learning Experience leading and scaling engineering teams Tech stack: Azure, Databricks, Python, PySpark, SQL, JavaScript, Node, Bash THE ROLE: You'll own the technical vision and delivery of our core platforms: Build world class platforms Architect cloud native data and AI systems that support analytics, ML workloads, and real time operations Create API first integration layers for internal teams and external partners Implement MLOps best practices for model deployment and lifecycle management Lead exceptional teams Build, mentor, and scale high performing engineering teams Set standards for code quality, security, and performance Drive DevOps and CI/CD culture for fast, reliable delivery Drive business impact Translate business needs into technical solutions Partner with product, data, and operations leaders Own the engineering roadmap and align resources to the outcome Platform & Architecture Leadership Define and own the technical vision and roadmap for CloserStill's core data, AI, and integration platforms Architect scalable, secure, and resilient cloud native solutions using Microsoft Azure Lead development of a unified data platform supporting business intelligence, analytics, AI/ML workloads, and real time operational use cases Design and evolve an API first integration platform enabling internal teams and external partners to build and integrate services efficiently Data, AI & MLOps Lead implementation and optimisation of data pipelines for data engineering, analytics, and machine learning Implement best practices for MLOps, including model deployment, monitoring, versioning, and lifecycle management Partner closely with data science and analytics teams to ensure platforms enable experimentation and production grade AI Engineering Leadership & Delivery Build, lead, and mentor high performing engineering teams across data platform and integration domains Set engineering standards for code quality, security, reliability, and performance Champion DevOps and CI/CD practices to ensure fast, safe, and repeatable delivery Balance strategic architecture work with hands on technical leadership where required Define and own the engineering roadmap and align to resource needs Work with: Azure, Databricks, Bash, JavaScript, Node, Python, PySpark, SQL Integration & Ecosystem Enablement Own the strategy and delivery of integration services, including public and private APIs, event driven and asynchronous integrations, and authentication/authorisation models Enable third party vendors, partners, and developers to integrate seamlessly into CloserStill's ecosystem Ensure strong governance, observability, and documentation across all integration services Stakeholder Collaboration Work closely with senior stakeholders across technology, product, data, and operations to align engineering outcomes with business objectives Translate business needs into scalable technical solutions Contribute to broader technology strategy and investment decisions Align the roadmap to business outcome delivery ABOUT YOU: Essential Experience: Proven experience in a senior engineering leadership role (Head of Engineering, Engineering Manager, or similar) Strong background in building data platforms for analytics and operational use cases Deep experience with Microsoft Azure cloud services Hands on experience designing and building APIs and integration platforms Experience working with Databricks for data engineering and analytics Strong understanding of MLOps practices and productionising machine learning models Experience leading and scaling engineering teams in a modern, agile environment Desirable Experience: Experience enabling third party developer ecosystems or platform as a product models Familiarity with event driven architectures and streaming technologies Background in media, events, SaaS, or data driven businesses Strong understanding of security, identity, and access management in cloud platforms Personal Attributes: Strategic thinker with a strong bias toward execution Comfortable operating at both architectural and hands on levels Excellent communicator, able to engage technical and non technical stakeholders and provide clear, concise project updates Passionate about data, AI, and building platforms that unlock business value Natural leader who develops teams and fosters a culture of engineering excellence Unfortunately, we are unable to provide sponsorship for this position. CloserStill Media reserves the right to request a DBS or credit check should the role require it. DIVERSITY AND INCLUSION: CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at .
Principal Consultant - Incident Response Salary: Up to £85,000 + £4,700 cash benefits Location: London, Cardiff, Manchester, Birmingham or Edinburgh Working pattern: Hybrid - 2-3 days per week in the office About the Role Our client is seeking an experienced Principal Consultant to join their Incident Response practice. This is a senior, client-facing role within a highly regarded cyber security team, delivering both emergency response services and proactive incident readiness engagements. When not leading live cyber incidents, you will work closely with organisations to strengthen their preparedness. This includes reviewing and developing incident response plans, facilitating tabletop exercises, running simulated attack scenarios, and advising on preventative engineering and operational readiness. The focus is on ensuring clients are not only able to respond effectively in a crisis, but are proactively building resilience into their environments. This role offers the opportunity to work on complex and high-profile cyber incidents, while also shaping how organisations think about planning, governance and technical response capability. The Role As a Principal Consultant, you will: Lead and deliver technical incident response engagements, helping clients respond, remediate and recover from cyber security incidents. Conduct high-quality forensic and technical analysis to determine root cause, scope and impact of security breaches. Produce clear, well-structured outputs ranging from executive briefings to detailed technical investigation reports. Act as the technical lead on small to medium-sized incidents, overseeing team members and ensuring technical excellence throughout delivery. Support detection engineering and SecOps enhancement initiatives, including identifying coverage gaps in EDR/SIEM tooling and contributing to orchestration and automation playbooks. Work directly with client technical teams, acting as a trusted advisor and primary point of contact during engagements. Scope and design both emergency response and preparatory readiness engagements. In addition to reactive incident work, you will: Assess and improve clients' incident response plans and protocols. Facilitate tabletop exercises and simulated attack scenarios to test organisational readiness. Deliver incident preparedness services, including playbook development, runbook design and capability gap analysis. Provide threat briefings and strategic guidance to help organisations strengthen their preventative and detection capabilities. Mentor and develop junior consultants within the practice. About You Our client is looking for an experienced incident responder with strong technical depth and the ability to engage confidently with stakeholders at all levels. You will have recent hands-on experience in at least two of the following areas: Digital forensics and technical incident response Enterprise security operations tooling and processes Detection engineering within EDR/SIEM environments, including addressing ATT&CK TTP coverage gaps Enterprise IT networks and Active Directory Cloud platforms such as Microsoft 365, Azure, AWS or GCP You will also demonstrate: A strong understanding of threat actors and the techniques used to compromise organisations. The ability to analyse complex technical problems and communicate findings clearly to both technical and non-technical audiences. Experience leading investigations and managing client-facing engagements. Familiarity with incident readiness and preparedness services, including tabletop exercises, playbook development and response planning. The ability to build strong working relationships with clients and internal stakeholders. A commitment to mentoring and developing others within the team. This is an excellent opportunity for an experienced incident response professional who enjoys both the intensity of live incident work and the strategic value of helping organisations strengthen their cyber resilience before an attack occurs. Apply now for immediate review! Principal Consultant Incident Response, Incident Response Manager, Principal Consultant Incident Response, Incident Response Consultant, Principal Consultant Incident Response, Incident Response, Principal Consultant Incident Response, Incident Readiness Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment. JBRP1_UKTJ
Feb 20, 2026
Full time
Principal Consultant - Incident Response Salary: Up to £85,000 + £4,700 cash benefits Location: London, Cardiff, Manchester, Birmingham or Edinburgh Working pattern: Hybrid - 2-3 days per week in the office About the Role Our client is seeking an experienced Principal Consultant to join their Incident Response practice. This is a senior, client-facing role within a highly regarded cyber security team, delivering both emergency response services and proactive incident readiness engagements. When not leading live cyber incidents, you will work closely with organisations to strengthen their preparedness. This includes reviewing and developing incident response plans, facilitating tabletop exercises, running simulated attack scenarios, and advising on preventative engineering and operational readiness. The focus is on ensuring clients are not only able to respond effectively in a crisis, but are proactively building resilience into their environments. This role offers the opportunity to work on complex and high-profile cyber incidents, while also shaping how organisations think about planning, governance and technical response capability. The Role As a Principal Consultant, you will: Lead and deliver technical incident response engagements, helping clients respond, remediate and recover from cyber security incidents. Conduct high-quality forensic and technical analysis to determine root cause, scope and impact of security breaches. Produce clear, well-structured outputs ranging from executive briefings to detailed technical investigation reports. Act as the technical lead on small to medium-sized incidents, overseeing team members and ensuring technical excellence throughout delivery. Support detection engineering and SecOps enhancement initiatives, including identifying coverage gaps in EDR/SIEM tooling and contributing to orchestration and automation playbooks. Work directly with client technical teams, acting as a trusted advisor and primary point of contact during engagements. Scope and design both emergency response and preparatory readiness engagements. In addition to reactive incident work, you will: Assess and improve clients' incident response plans and protocols. Facilitate tabletop exercises and simulated attack scenarios to test organisational readiness. Deliver incident preparedness services, including playbook development, runbook design and capability gap analysis. Provide threat briefings and strategic guidance to help organisations strengthen their preventative and detection capabilities. Mentor and develop junior consultants within the practice. About You Our client is looking for an experienced incident responder with strong technical depth and the ability to engage confidently with stakeholders at all levels. You will have recent hands-on experience in at least two of the following areas: Digital forensics and technical incident response Enterprise security operations tooling and processes Detection engineering within EDR/SIEM environments, including addressing ATT&CK TTP coverage gaps Enterprise IT networks and Active Directory Cloud platforms such as Microsoft 365, Azure, AWS or GCP You will also demonstrate: A strong understanding of threat actors and the techniques used to compromise organisations. The ability to analyse complex technical problems and communicate findings clearly to both technical and non-technical audiences. Experience leading investigations and managing client-facing engagements. Familiarity with incident readiness and preparedness services, including tabletop exercises, playbook development and response planning. The ability to build strong working relationships with clients and internal stakeholders. A commitment to mentoring and developing others within the team. This is an excellent opportunity for an experienced incident response professional who enjoys both the intensity of live incident work and the strategic value of helping organisations strengthen their cyber resilience before an attack occurs. Apply now for immediate review! Principal Consultant Incident Response, Incident Response Manager, Principal Consultant Incident Response, Incident Response Consultant, Principal Consultant Incident Response, Incident Response, Principal Consultant Incident Response, Incident Readiness Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment. JBRP1_UKTJ
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Feb 20, 2026
Full time
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Careers# Head of Engineering & Architecture Team:Technology - UK Location:United Kingdom Work Model:hybrid Work Type:Permanent Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We're growing fast, that is where you come in.We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Role Overview As Head of Engineering and Architecture at PEXA UK, you will own the engineering function and technical vision across our UK technology organisation. Working directly with the CTO, you'll define and execute technical strategy, lead engineering teams to deliver scalable solutions, and build the engineering capability that powers PEXA's growth.This role combines strategic technical direction with operational excellence - from hands-on architectural guidance to talent development and stakeholder collaboration. Our Ethos We believe in autonomous engineering teams where every engineer owns quality from development through production. As Head of Engineering and Architecture, you will shape this culture of ownership and build the engineering capability that enables PEXA UK's growth.You'll champion shift-left testing practices and promote T-shaped skill development. This role offers significant autonomy and the opportunity to shape the technical direction of a transformative property technology company.We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Key Responsibilities Technical Strategy & Architecture Define and drive the engineering vision, architecture principles, and technical roadmap for PEXA UK Own product and solution architecture with focus on quality, scalability, and operational resilience in a highly integrated ecosystem Establish engineering best practices, coding standards, and architectural governance across all teams Evaluate and adopt emerging technologies and AI capabilities to maintain competitive advantage Engineering Leadership & Delivery Lead and scale engineering teams, driving delivery of complex programmes with significant business impact Build, mentor, and inspire high-performing teams, fostering innovation and continuous learning Define and drive OKRs for engineering quality, delivery velocity, and platform reliability Drive operational excellence with strong focus on SLOs and data-driven decision making People Leadership & Talent Development Hire and grow the next generation of engineering leadership through coaching and performance management Attract, retain, and develop top engineering talent, setting a high bar and leading by example Conduct effective 1:1s with direct reports, providing career guidance and actionable feedback Strategic Partnership Partner with Product, Design, and Operations to shape and deliver strategic product roadmaps Translate business requirements into technical solutions that deliver measurable customer value Manage engineering budgets, resources, and vendor relationships Essential Skills & Experience Technical Background Deep technical background with hands-on experience in backend systems, microservices, anddistributed architectures Strong full-stack foundation: .NET Core Python, Kotlin, cloud platforms (AWS, Azure),containerisation (Kubernetes, Docker) Track record of delivering high-scale, reliable, and secure platforms for enterprise customers Knowledge of modern engineering practices: TDD, DDD, CI/CD, infrastructure as code Leadership Skills Proven experience leading and scaling engineering teams in high-growth technology environments Experience leading and scaling 4-5 teams, 30-50 people, ideally including offshore partners Exceptional leadership skills to inspire and retain high-performing teams Excellent communication with ability to influence across teams and seniority levels Strategic thinker comfortable in fast-paced, ambiguous environments Nice To Have Experience in financial services, property technology, or regulated industries Experience leading distributed teams across multiple locations and time zones Knowledge of AI/ML frameworks: LangChain, Anthropic Claude, AWS Bedrock, GitHub Copilot Experience with modern data platforms: Databricks, Snowflake, dbt Background in DevSecOps or platform engineering
Feb 20, 2026
Full time
Careers# Head of Engineering & Architecture Team:Technology - UK Location:United Kingdom Work Model:hybrid Work Type:Permanent Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We're growing fast, that is where you come in.We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work. Role Overview As Head of Engineering and Architecture at PEXA UK, you will own the engineering function and technical vision across our UK technology organisation. Working directly with the CTO, you'll define and execute technical strategy, lead engineering teams to deliver scalable solutions, and build the engineering capability that powers PEXA's growth.This role combines strategic technical direction with operational excellence - from hands-on architectural guidance to talent development and stakeholder collaboration. Our Ethos We believe in autonomous engineering teams where every engineer owns quality from development through production. As Head of Engineering and Architecture, you will shape this culture of ownership and build the engineering capability that enables PEXA UK's growth.You'll champion shift-left testing practices and promote T-shaped skill development. This role offers significant autonomy and the opportunity to shape the technical direction of a transformative property technology company.We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Key Responsibilities Technical Strategy & Architecture Define and drive the engineering vision, architecture principles, and technical roadmap for PEXA UK Own product and solution architecture with focus on quality, scalability, and operational resilience in a highly integrated ecosystem Establish engineering best practices, coding standards, and architectural governance across all teams Evaluate and adopt emerging technologies and AI capabilities to maintain competitive advantage Engineering Leadership & Delivery Lead and scale engineering teams, driving delivery of complex programmes with significant business impact Build, mentor, and inspire high-performing teams, fostering innovation and continuous learning Define and drive OKRs for engineering quality, delivery velocity, and platform reliability Drive operational excellence with strong focus on SLOs and data-driven decision making People Leadership & Talent Development Hire and grow the next generation of engineering leadership through coaching and performance management Attract, retain, and develop top engineering talent, setting a high bar and leading by example Conduct effective 1:1s with direct reports, providing career guidance and actionable feedback Strategic Partnership Partner with Product, Design, and Operations to shape and deliver strategic product roadmaps Translate business requirements into technical solutions that deliver measurable customer value Manage engineering budgets, resources, and vendor relationships Essential Skills & Experience Technical Background Deep technical background with hands-on experience in backend systems, microservices, anddistributed architectures Strong full-stack foundation: .NET Core Python, Kotlin, cloud platforms (AWS, Azure),containerisation (Kubernetes, Docker) Track record of delivering high-scale, reliable, and secure platforms for enterprise customers Knowledge of modern engineering practices: TDD, DDD, CI/CD, infrastructure as code Leadership Skills Proven experience leading and scaling engineering teams in high-growth technology environments Experience leading and scaling 4-5 teams, 30-50 people, ideally including offshore partners Exceptional leadership skills to inspire and retain high-performing teams Excellent communication with ability to influence across teams and seniority levels Strategic thinker comfortable in fast-paced, ambiguous environments Nice To Have Experience in financial services, property technology, or regulated industries Experience leading distributed teams across multiple locations and time zones Knowledge of AI/ML frameworks: LangChain, Anthropic Claude, AWS Bedrock, GitHub Copilot Experience with modern data platforms: Databricks, Snowflake, dbt Background in DevSecOps or platform engineering
About Our Client Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What You Can Expect from Our Client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: They take their teams health seriously activities, socials and coaching are routine to them. The Role Our client is seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to-end project lifecycles from pre-sales, through planning and design, implementation and handover within construction and corporate environments. This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. Collaborate with engineering, client IT and construction teams to design and implement robust network solutions. Ensure all networking and infrastructure solutions adhere to the relevant specifications. Oversee project-level supplier management and coordination. Manage stakeholder expectations and project communications across technical and non-technical audiences. Identify and mitigate project risks and issues proactively. Track and report on project KPIs, milestones, and deliverables using appropriate tools (e.g. MS Project, Salesforce, ClickUp/Monday). Support change management, documentation, and handoff to operational teams. Mentoring other members of the project team and Engineers. Assisting the Head of Projects with setting direction, refining process and driving continuous improvement. About You: Project Management Expertise: 5+ years of experience managing IT projects, particularly in networking, infrastructure, and construction or facilities build-out environments. Certified in PMP, APM, PRINCE2, or equivalent. Technical Knowledge: Proven experience with Cisco, Palo Alto Networks, Fortinet, Microsoft 365, Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery: Skilled in managing budgets, schedules, and resources in fast-paced environments. Strong problem-solving abilities and experience working with both large enterprises and smaller organisations. Benefits: 22 days Annual Leave + Bank Holidays. Health Cash Plan, Annual Bonus Scheme, Opportunity and Colleague-Led Spot Bonus Schemes. Cycle2Work Scheme, Headspace Subscription, Perkbox Benefits Program, and more. Remote Work & Flexible Hours, Regular Social Events. Extensive training and development opportunities with paid study leave. Community focused groups such as their in-house Diversity, Inclusion and Belonging Team and Culture Club.
Feb 19, 2026
Full time
About Our Client Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What You Can Expect from Our Client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: They take their teams health seriously activities, socials and coaching are routine to them. The Role Our client is seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to-end project lifecycles from pre-sales, through planning and design, implementation and handover within construction and corporate environments. This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. Collaborate with engineering, client IT and construction teams to design and implement robust network solutions. Ensure all networking and infrastructure solutions adhere to the relevant specifications. Oversee project-level supplier management and coordination. Manage stakeholder expectations and project communications across technical and non-technical audiences. Identify and mitigate project risks and issues proactively. Track and report on project KPIs, milestones, and deliverables using appropriate tools (e.g. MS Project, Salesforce, ClickUp/Monday). Support change management, documentation, and handoff to operational teams. Mentoring other members of the project team and Engineers. Assisting the Head of Projects with setting direction, refining process and driving continuous improvement. About You: Project Management Expertise: 5+ years of experience managing IT projects, particularly in networking, infrastructure, and construction or facilities build-out environments. Certified in PMP, APM, PRINCE2, or equivalent. Technical Knowledge: Proven experience with Cisco, Palo Alto Networks, Fortinet, Microsoft 365, Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery: Skilled in managing budgets, schedules, and resources in fast-paced environments. Strong problem-solving abilities and experience working with both large enterprises and smaller organisations. Benefits: 22 days Annual Leave + Bank Holidays. Health Cash Plan, Annual Bonus Scheme, Opportunity and Colleague-Led Spot Bonus Schemes. Cycle2Work Scheme, Headspace Subscription, Perkbox Benefits Program, and more. Remote Work & Flexible Hours, Regular Social Events. Extensive training and development opportunities with paid study leave. Community focused groups such as their in-house Diversity, Inclusion and Belonging Team and Culture Club.
Careers# Head of Cyber Security (FCA Experience essential) Team:Technology - UK Location:Leeds Work Model:hybrid Work Type:Permanent Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We're growing fast, that is where you come in.We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work.As the Head of Cyber Security at PEXA UK, you'll play a key role in protecting the digital backbone of our business. Working closely with the UK CTO, Group CISO in Australia, and the PEXA UK leadership team, you'll define and drive the security strategy, standards, and posture across our three UK brands: PEXA UK, Smoove, and Optima Legal.You'll lead our Security Operations (SOC), Security Engineering, and Information Security and Governance functions, covering everything from incident response and secure architecture to audits, lender assurance, and compliance with ISO 27001 and FCA requirements.This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. You'll shape how we manage threats, embed secure-by-design principles, and foster a culture of security awareness across the organisation.You'll also collaborate closely with technology, legal, risk, and operations teams, as well as external partners, to ensure alignment and resilience, making cyber security a trusted enabler for our customers and colleagues Our Ethos We believe cyber security should be understood, embraced, and loved, not feared. Our job is to make it simple and part of how everyone works.We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Key Responsibilities Leadership and Strategy Define and deliver the UK cyber security strategy and roadmap aligned with business and group objectives Act as the senior security authority for PEXA UK, Smoove, and Optima Legal Partner with the Group CISO, UK CTO, and Risk functions to align frameworks and initiatives Lead and mentor a multi-disciplinary team across SOC, engineering, and information security Represent UK security priorities in leadership forums, lender assurance discussions, and governance reviews Security Operations and Governance Oversee SOC operations ensuring timely threat detection, response, and resolution Continuously improve detection and response capabilities using Cortex XDR, Abnormal Security, Splunk, and Nucleus Manage vulnerability management end-to-end, from scanning and prioritisation to remediation tracking Coordinate with third-party partners such as Blazeguard and CCX to ensure effective service delivery Oversee secure configuration, endpoint management, and patch compliance across hybrid environments including Azure and AWS Own the UK information security framework and assurance programs including ISO 27001, FCA standards, SOC audits, and lender assurances Maintain and evolve security policies, standards, and control frameworks Lead audit preparation, evidence collection, and control testing for certifications and partner reviews Collaboration and Culture Build strong partnerships across engineering, IT, legal, HR, and operations to embed security in everyday practices Provide input on vendor assessments and third-party risk management Promote a culture of security awareness through training, phishing simulations, and education programs Report on cyber risk, maturity, and incidents to senior leadership with transparency and continuous improvement Key Skills Key Skills Proven experience leading cyber security operations in a regulated or financial services environment (FCA exposure preferred). Strong understanding of security governance, assurance frameworks, and audit processes (ISO 27001, NIST, GDPR, Cyber Essentials Plus). Experience with modern security tooling such as:o Cortex XDR / Palo Alto Networkso Splunk (SIEM and dashboarding)o Abnormal Security (email security)o Prisma Cloud (cloud security posture management)o Airlock (application and API security)o Nucleus (vulnerability management and reporting) Deep knowledge of incident response, threat hunting, and vulnerability management. Excellent stakeholder management and communication skills - able to explain complex risks in simple terms. Experience building and mentoring high-performing teams across technical and governance functions. Confident working in partnership with global teams and external partners to deliver consistent, secure outcomes.
Feb 19, 2026
Full time
Careers# Head of Cyber Security (FCA Experience essential) Team:Technology - UK Location:Leeds Work Model:hybrid Work Type:Permanent Hi, we're PEXA! We know you'll Google us before applying, so let's keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we're helping 20,000+ families into their homes each week.We're passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We're growing fast, that is where you come in.We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.Great question! Being a PEXArian is so much more than just a job. We're a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we're proud to admit it! Creating brilliant experiences for our members and their clients wouldn't be possible without ensuring we deliver an exceptional employee experience. Here's a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work.As the Head of Cyber Security at PEXA UK, you'll play a key role in protecting the digital backbone of our business. Working closely with the UK CTO, Group CISO in Australia, and the PEXA UK leadership team, you'll define and drive the security strategy, standards, and posture across our three UK brands: PEXA UK, Smoove, and Optima Legal.You'll lead our Security Operations (SOC), Security Engineering, and Information Security and Governance functions, covering everything from incident response and secure architecture to audits, lender assurance, and compliance with ISO 27001 and FCA requirements.This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. You'll shape how we manage threats, embed secure-by-design principles, and foster a culture of security awareness across the organisation.You'll also collaborate closely with technology, legal, risk, and operations teams, as well as external partners, to ensure alignment and resilience, making cyber security a trusted enabler for our customers and colleagues Our Ethos We believe cyber security should be understood, embraced, and loved, not feared. Our job is to make it simple and part of how everyone works.We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at . GDPR Compliance Digital Completion UK Limited (trading name "PEXA"), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN ; ASX: PXA) (referred to collectively as "PEXA Group"). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Key Responsibilities Leadership and Strategy Define and deliver the UK cyber security strategy and roadmap aligned with business and group objectives Act as the senior security authority for PEXA UK, Smoove, and Optima Legal Partner with the Group CISO, UK CTO, and Risk functions to align frameworks and initiatives Lead and mentor a multi-disciplinary team across SOC, engineering, and information security Represent UK security priorities in leadership forums, lender assurance discussions, and governance reviews Security Operations and Governance Oversee SOC operations ensuring timely threat detection, response, and resolution Continuously improve detection and response capabilities using Cortex XDR, Abnormal Security, Splunk, and Nucleus Manage vulnerability management end-to-end, from scanning and prioritisation to remediation tracking Coordinate with third-party partners such as Blazeguard and CCX to ensure effective service delivery Oversee secure configuration, endpoint management, and patch compliance across hybrid environments including Azure and AWS Own the UK information security framework and assurance programs including ISO 27001, FCA standards, SOC audits, and lender assurances Maintain and evolve security policies, standards, and control frameworks Lead audit preparation, evidence collection, and control testing for certifications and partner reviews Collaboration and Culture Build strong partnerships across engineering, IT, legal, HR, and operations to embed security in everyday practices Provide input on vendor assessments and third-party risk management Promote a culture of security awareness through training, phishing simulations, and education programs Report on cyber risk, maturity, and incidents to senior leadership with transparency and continuous improvement Key Skills Key Skills Proven experience leading cyber security operations in a regulated or financial services environment (FCA exposure preferred). Strong understanding of security governance, assurance frameworks, and audit processes (ISO 27001, NIST, GDPR, Cyber Essentials Plus). Experience with modern security tooling such as:o Cortex XDR / Palo Alto Networkso Splunk (SIEM and dashboarding)o Abnormal Security (email security)o Prisma Cloud (cloud security posture management)o Airlock (application and API security)o Nucleus (vulnerability management and reporting) Deep knowledge of incident response, threat hunting, and vulnerability management. Excellent stakeholder management and communication skills - able to explain complex risks in simple terms. Experience building and mentoring high-performing teams across technical and governance functions. Confident working in partnership with global teams and external partners to deliver consistent, secure outcomes.
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.The Sales Engineer is the technical backbone of the new business sales organisation and works alongside territory sales executives to evangelise, architect, propose, and demonstrate business value to acquisition customers and partners throughout the sales process. In this position you will be responsible for a newly defined London-area territory paired together with a new business Account Executive. Primary Responsibilities and Duties Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers. Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer's journey. Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions. Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security. Be present and have strong contacts in the reseller and MSP channel communities. Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events. Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes. Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. Key Skills In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac. Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc. Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers. Hands-on solution demo & POV capability for endpoint and XDR solutions. Excellent written, verbal, presentation, time management, and attention to detail. Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools Knowledge and training in MEDDPICC & Technical Win processes. Business Application Experience (e.g., Slack, Salesforce, M365/Office). Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions. Knowledge in modern application deployment technologies including container and cloud based models. Key Competencies Drive for Results Communication Problem Solving Minimum Qualifications Minimum of 5 years in a customer-facing security technology or service pre-sales engineering role Minimum of 2 years in a role that has experience working with the channel/partner community or worked for a channel/partner Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired Has built and maintained long term relationships with channel and alliance partner resources. Preferred Qualifications CISSP, GCIH, CISA, CISM or other security focused certification(s) AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s) Demonstrated consistent quota overachievement in previous pre-sales engineering role(s) Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration
Feb 18, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.The Sales Engineer is the technical backbone of the new business sales organisation and works alongside territory sales executives to evangelise, architect, propose, and demonstrate business value to acquisition customers and partners throughout the sales process. In this position you will be responsible for a newly defined London-area territory paired together with a new business Account Executive. Primary Responsibilities and Duties Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers. Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer's journey. Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions. Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security. Be present and have strong contacts in the reseller and MSP channel communities. Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events. Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes. Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. Key Skills In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac. Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc. Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers. Hands-on solution demo & POV capability for endpoint and XDR solutions. Excellent written, verbal, presentation, time management, and attention to detail. Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools Knowledge and training in MEDDPICC & Technical Win processes. Business Application Experience (e.g., Slack, Salesforce, M365/Office). Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions. Knowledge in modern application deployment technologies including container and cloud based models. Key Competencies Drive for Results Communication Problem Solving Minimum Qualifications Minimum of 5 years in a customer-facing security technology or service pre-sales engineering role Minimum of 2 years in a role that has experience working with the channel/partner community or worked for a channel/partner Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired Has built and maintained long term relationships with channel and alliance partner resources. Preferred Qualifications CISSP, GCIH, CISA, CISM or other security focused certification(s) AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s) Demonstrated consistent quota overachievement in previous pre-sales engineering role(s) Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration
Customer Support Technician Background Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. We have ambitious and exciting growth plans and are looking for talented individuals to join us on our journey. The Customer Support Technician Role We are looking for a Customer Support Technician to join our Group Support team. This role provides first line technical support across our Group products, with a particular focus on CARAGON and the services delivered to the corporate dental sector, most notably our associate pay solution. You will work closely with the wider Support and Engineering teams to troubleshoot issues, resolve customer queries, and ensure smooth operation of our systems and integrations. Customer Support Technician Key Responsibilities First-Line Support Provide first line helpdesk support, responding to customer queries promptly and professionally. Troubleshoot and resolve technical issues across CARAGON and Group products, including access issues and data inconsistencies. Identify system errors and support resolution of simple bugs or configuration problems. Investigate and correct inaccurate, missing, or incomplete data entries. Manage updates to templates, configurations, and system settings. Support queries related to file uploads, permissions, access levels, filters, and third party integrations. Escalate complex issues and collaborate with Engineering to resolve them. Assist with project related tasks, including testing new features or updates. Handle general system support tasks and administrative actions as required. Contribute to continuous improvement in support processes and system reliability. Advanced Technical Support (Second Line) Provide second line investigation and resolution for escalated tickets. Troubleshoot issues across various application layers, including: - Data ingestion and ETL workflows - API integrations - Cloud hosted environments - User authentication and access - Reporting and dashboards Reproduce issues, identify root causes, and provide solutions or workarounds. Customer Interaction & Case Management Act as the escalation point for complex issues raised by dental groups. Communicate clearly with customers about investigation steps, next actions, and expected timeframes. Maintain detailed ticket documentation and ensure timely follow up. Technical Analysis & Diagnostics Analyse error logs, data anomalies, and system behaviours to diagnose issues. Liaise with Engineering and Product teams when code level fixes are needed. Support deployment of patches, updates, and configuration changes. Knowledge & Continuous Improvement Contribute to internal knowledge bases and troubleshooting guides. Identify recurring issues and propose improvements to processes or products. Support and mentor 1st Line team members to improve quality of escalations. Systems & Integrations Support integrations with dental practice management systems (e.g., Software of Excellence, Dentally, R4, SFD). Assist in onboarding new dental groups, including data validation and configuration checks. Monitor and troubleshoot scheduled data syncs, API jobs, and automated workflows. Customer Support Technician Skills & Experience Required Essential - 2+ years experience in a 2nd Line or advanced technical support role and/or engineering or technical professional services. - SQL and API experience. - Strong communication skills able to translate technical detail into clear, customer friendly explanations. - Calm under pressure with strong prioritisation skills. - Understanding of clinical workflows, appointment structures, or financial reporting in dental practices (a plus). - Experience in healthcare, dental groups, practice management systems, engineering, or technical services (desirable but not essential). - Strong diagnostic and problem solving skills across software and data environments. Experience with: - SQL querying (ability to read and troubleshoot) - REST APIs and JSON payloads - Log analysis tools - Understanding of cloud platforms (Azure or AWS preferred). Familiarity with ETL processes or data pipelines is an advantage. Experience supporting SaaS applications in a production environment. Additional Information Job type: Home based role (occasional out of hours work may be required to meet business needs). Salary: Competitive + generous benefits Benefits include: Income Protection Life Assurance Enhanced pension Health Cash Plan 28 days annual leave + bank holidays Sick pay scheme A range of flexible benefits via our Agilio Flex portal If you feel you have what it takes to join our team, we look forward to receiving your application!
Feb 17, 2026
Full time
Customer Support Technician Background Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. We have ambitious and exciting growth plans and are looking for talented individuals to join us on our journey. The Customer Support Technician Role We are looking for a Customer Support Technician to join our Group Support team. This role provides first line technical support across our Group products, with a particular focus on CARAGON and the services delivered to the corporate dental sector, most notably our associate pay solution. You will work closely with the wider Support and Engineering teams to troubleshoot issues, resolve customer queries, and ensure smooth operation of our systems and integrations. Customer Support Technician Key Responsibilities First-Line Support Provide first line helpdesk support, responding to customer queries promptly and professionally. Troubleshoot and resolve technical issues across CARAGON and Group products, including access issues and data inconsistencies. Identify system errors and support resolution of simple bugs or configuration problems. Investigate and correct inaccurate, missing, or incomplete data entries. Manage updates to templates, configurations, and system settings. Support queries related to file uploads, permissions, access levels, filters, and third party integrations. Escalate complex issues and collaborate with Engineering to resolve them. Assist with project related tasks, including testing new features or updates. Handle general system support tasks and administrative actions as required. Contribute to continuous improvement in support processes and system reliability. Advanced Technical Support (Second Line) Provide second line investigation and resolution for escalated tickets. Troubleshoot issues across various application layers, including: - Data ingestion and ETL workflows - API integrations - Cloud hosted environments - User authentication and access - Reporting and dashboards Reproduce issues, identify root causes, and provide solutions or workarounds. Customer Interaction & Case Management Act as the escalation point for complex issues raised by dental groups. Communicate clearly with customers about investigation steps, next actions, and expected timeframes. Maintain detailed ticket documentation and ensure timely follow up. Technical Analysis & Diagnostics Analyse error logs, data anomalies, and system behaviours to diagnose issues. Liaise with Engineering and Product teams when code level fixes are needed. Support deployment of patches, updates, and configuration changes. Knowledge & Continuous Improvement Contribute to internal knowledge bases and troubleshooting guides. Identify recurring issues and propose improvements to processes or products. Support and mentor 1st Line team members to improve quality of escalations. Systems & Integrations Support integrations with dental practice management systems (e.g., Software of Excellence, Dentally, R4, SFD). Assist in onboarding new dental groups, including data validation and configuration checks. Monitor and troubleshoot scheduled data syncs, API jobs, and automated workflows. Customer Support Technician Skills & Experience Required Essential - 2+ years experience in a 2nd Line or advanced technical support role and/or engineering or technical professional services. - SQL and API experience. - Strong communication skills able to translate technical detail into clear, customer friendly explanations. - Calm under pressure with strong prioritisation skills. - Understanding of clinical workflows, appointment structures, or financial reporting in dental practices (a plus). - Experience in healthcare, dental groups, practice management systems, engineering, or technical services (desirable but not essential). - Strong diagnostic and problem solving skills across software and data environments. Experience with: - SQL querying (ability to read and troubleshoot) - REST APIs and JSON payloads - Log analysis tools - Understanding of cloud platforms (Azure or AWS preferred). Familiarity with ETL processes or data pipelines is an advantage. Experience supporting SaaS applications in a production environment. Additional Information Job type: Home based role (occasional out of hours work may be required to meet business needs). Salary: Competitive + generous benefits Benefits include: Income Protection Life Assurance Enhanced pension Health Cash Plan 28 days annual leave + bank holidays Sick pay scheme A range of flexible benefits via our Agilio Flex portal If you feel you have what it takes to join our team, we look forward to receiving your application!
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Feb 17, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Job Title : Network Project Manager Start date : ASAP Contract : 3 month Location : Hybrid (London) Sector: Retail Overview We are seeking an experienced Network Project Manager to lead the planning, execution, and delivery of network-related initiatives across the organisation. This role is responsible for coordinating cross-functional teams, managing timelines and ensuring network projects are delivered on time, within scope, and aligned with required business objectives. Key Responsibilities Plan, manage, and deliver network infrastructure projects (e.g., LAN/WAN, data centre, cloud connectivity, security, and network upgrades). Lead projects involving cloud network architectures, including VPC/VNet design, site-to-site VPNs, client VPNs, Direct Connect/ExpressRoute, and hybrid environments. Define project scope, objectives, timelines, and resource requirements. Coordinate with architects, network engineers, vendors, and business stakeholders to ensure technical and operational alignment. Develop and maintain detailed project plans, schedules, risk registers, and status reports. Track project progress, manage dependencies, and proactively address risks and issues. Oversee vendor performance and deliverables related to network projects. Facilitate project meetings, including kick-off, status updates, and post-implementation reviews. Ensure projects comply with organisational governance standards, security policies, and regulatory requirements. Manage change control processes and communicate impacts to stakeholders. Support network documentation, handover to operations, and post-deployment validation. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience). 3-7 years of project management experience, with a strong focus on network or infrastructure projects. Solid understanding of networking concepts (TCP/IP, routing, switching, firewalls, VPNs, SD-WAN, etc.). Proven experience managing multiple projects simultaneously in fast-paced environments. Strong communication, organisational, and stakeholder management skills. Experience with project management and collaboration tools (e.g., MS Project, Teams, Jira, Smartsheet, or similar). Preferred Qualifications Project management certification (PMP, PRINCE2, Agile, or similar). Experience working with cloud networking (AWS, Azure, GCP). Familiarity with ITIL or service management frameworks. Key Skills and Competencies Project planning and execution Network and cloud project delivery Hybrid and cloud networking fundamentals Risk and issue management Technical fluency in networking concepts Strong analytical and problem-solving abilities Clear, effective communication with technical and non-technical stakeholders
Feb 17, 2026
Contractor
Job Title : Network Project Manager Start date : ASAP Contract : 3 month Location : Hybrid (London) Sector: Retail Overview We are seeking an experienced Network Project Manager to lead the planning, execution, and delivery of network-related initiatives across the organisation. This role is responsible for coordinating cross-functional teams, managing timelines and ensuring network projects are delivered on time, within scope, and aligned with required business objectives. Key Responsibilities Plan, manage, and deliver network infrastructure projects (e.g., LAN/WAN, data centre, cloud connectivity, security, and network upgrades). Lead projects involving cloud network architectures, including VPC/VNet design, site-to-site VPNs, client VPNs, Direct Connect/ExpressRoute, and hybrid environments. Define project scope, objectives, timelines, and resource requirements. Coordinate with architects, network engineers, vendors, and business stakeholders to ensure technical and operational alignment. Develop and maintain detailed project plans, schedules, risk registers, and status reports. Track project progress, manage dependencies, and proactively address risks and issues. Oversee vendor performance and deliverables related to network projects. Facilitate project meetings, including kick-off, status updates, and post-implementation reviews. Ensure projects comply with organisational governance standards, security policies, and regulatory requirements. Manage change control processes and communicate impacts to stakeholders. Support network documentation, handover to operations, and post-deployment validation. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience). 3-7 years of project management experience, with a strong focus on network or infrastructure projects. Solid understanding of networking concepts (TCP/IP, routing, switching, firewalls, VPNs, SD-WAN, etc.). Proven experience managing multiple projects simultaneously in fast-paced environments. Strong communication, organisational, and stakeholder management skills. Experience with project management and collaboration tools (e.g., MS Project, Teams, Jira, Smartsheet, or similar). Preferred Qualifications Project management certification (PMP, PRINCE2, Agile, or similar). Experience working with cloud networking (AWS, Azure, GCP). Familiarity with ITIL or service management frameworks. Key Skills and Competencies Project planning and execution Network and cloud project delivery Hybrid and cloud networking fundamentals Risk and issue management Technical fluency in networking concepts Strong analytical and problem-solving abilities Clear, effective communication with technical and non-technical stakeholders
Data & AI Automation Lead Data, AI, Automation, Machine Learning, Transformation, Global B2C organisation London Hybrid Immediate OIR35 Contract - longer term permanent opportunity A market-leading global B2C organisation is seeking a Data & AI Automation Lead to own and scale its enterprise AI and intelligent automation agenda. This is a high-impact leadership role responsible for defining AI strategy, building production-grade AI/ML and automation capabilities, and delivering measurable commercial value across customer experience and operations. The Role Define and execute the enterprise AI & automation roadmap Identify high-value use cases (personalisation, dynamic pricing, forecasting, workforce optimisation) Own AI/ML platforms, MLOps and LLM architecture (Azure preferred) Lead end-to-end delivery from experimentation to scaled deployment Build and lead a multi-disciplinary AI team Embed responsible AI, governance and cost control The Profile Proven track record delivering enterprise-scale AI/ML and intelligent automation Strong hands-on knowledge of cloud AI platforms, data engineering and LLM/RAG architectures Experience implementing MLOps, observability and model governance Commercially minded, able to link AI outcomes to revenue, efficiency and customer impact Background within consumer-led / B2C environments is essential This is a rare opportunity to shape and scale AI capability within a complex, customer-centric international business. If you're ready to lead AI from strategy through to real-world impact, we'd love to speak with you. Data & AI Automation Lead
Feb 16, 2026
Contractor
Data & AI Automation Lead Data, AI, Automation, Machine Learning, Transformation, Global B2C organisation London Hybrid Immediate OIR35 Contract - longer term permanent opportunity A market-leading global B2C organisation is seeking a Data & AI Automation Lead to own and scale its enterprise AI and intelligent automation agenda. This is a high-impact leadership role responsible for defining AI strategy, building production-grade AI/ML and automation capabilities, and delivering measurable commercial value across customer experience and operations. The Role Define and execute the enterprise AI & automation roadmap Identify high-value use cases (personalisation, dynamic pricing, forecasting, workforce optimisation) Own AI/ML platforms, MLOps and LLM architecture (Azure preferred) Lead end-to-end delivery from experimentation to scaled deployment Build and lead a multi-disciplinary AI team Embed responsible AI, governance and cost control The Profile Proven track record delivering enterprise-scale AI/ML and intelligent automation Strong hands-on knowledge of cloud AI platforms, data engineering and LLM/RAG architectures Experience implementing MLOps, observability and model governance Commercially minded, able to link AI outcomes to revenue, efficiency and customer impact Background within consumer-led / B2C environments is essential This is a rare opportunity to shape and scale AI capability within a complex, customer-centric international business. If you're ready to lead AI from strategy through to real-world impact, we'd love to speak with you. Data & AI Automation Lead
Job Description Job Role: Data Science Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team We've been at the forefront of the Data and AI revolution and want you to help transform leading organisations and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. Accenture's Data & AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture's broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn At the forefront of the industry, you'll create, own and make it a reality for clients looking to better serve their connected customers and operate always on enterprises. Become an integral part of our Applied Intelligence team with the credibility, expertise and insight clients depend on. You will be working with famous brands and household names - no worrying about how to explain what you do to your family again! In this role you will Lead, motivate and inspire teams of Data Scientists Create bespoke machine learning solutions to model/solve problems and to help develop the team Solve challenging business problems using advanced machine learning methods such as Deep Learning and quantitative analytics Understand business requirements and support the development of business cases Run discovery analytics to identify new and innovative opportunities Partner with developers and engineers to deploy, embed and scale machine learning models to deliver complex/critical projects Devise reusable assets, solutions and develop best practices for current and future business problems Lead analytical discussions and influence analytical direction of client's teams Communicate and provide guidance to senior client leadership and teams Contribute data science expertise to new sales activities Qualification We are looking for experience in the following skills: Relevant work experience in data science, machine learning, and business analytics Practical experience in coding language - e.g., Python, R, Scala, etc. (Python preferred) Strong proficiency in database technologies - e.g., SQL, ETL, No SQL, DW, and Big Data technologies - e.g., PySpark, Hive, etc. Experienced working with structured and also unstructured data - e.g., Text, PDFs, jpgs, call recordings, video, etc. Knowledge of machine learning modelling techniques and how to fine tune those models - e.g., XGBoost, Deep Neural Networks, Transformers, ResNets, VAEs, GANs, Markov chains, etc. Experience using specialized machine learning libraries - e.g., Fastai, Keras, Tensorflow, pytorch, sci kit learn, huggingface, etc. Must demonstrate the capacity of reading, understanding and implementing new techniques in the field of machine learning as they emerge. Experience of using Cloud technologies - e.g., AWS, GCP or Azure Specialized visualisation techniques - e.g., D3.js, ggplot, etc. Strong verbal/written communication & data presentation skills Set yourself apart Ability to lead large projects and drive through to completion Mastery of problem solving and solutioning Proven history and background in statistics/mathematics/macroeconomics What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Feb 15, 2026
Full time
Job Description Job Role: Data Science Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team We've been at the forefront of the Data and AI revolution and want you to help transform leading organisations and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. Accenture's Data & AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture's broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn At the forefront of the industry, you'll create, own and make it a reality for clients looking to better serve their connected customers and operate always on enterprises. Become an integral part of our Applied Intelligence team with the credibility, expertise and insight clients depend on. You will be working with famous brands and household names - no worrying about how to explain what you do to your family again! In this role you will Lead, motivate and inspire teams of Data Scientists Create bespoke machine learning solutions to model/solve problems and to help develop the team Solve challenging business problems using advanced machine learning methods such as Deep Learning and quantitative analytics Understand business requirements and support the development of business cases Run discovery analytics to identify new and innovative opportunities Partner with developers and engineers to deploy, embed and scale machine learning models to deliver complex/critical projects Devise reusable assets, solutions and develop best practices for current and future business problems Lead analytical discussions and influence analytical direction of client's teams Communicate and provide guidance to senior client leadership and teams Contribute data science expertise to new sales activities Qualification We are looking for experience in the following skills: Relevant work experience in data science, machine learning, and business analytics Practical experience in coding language - e.g., Python, R, Scala, etc. (Python preferred) Strong proficiency in database technologies - e.g., SQL, ETL, No SQL, DW, and Big Data technologies - e.g., PySpark, Hive, etc. Experienced working with structured and also unstructured data - e.g., Text, PDFs, jpgs, call recordings, video, etc. Knowledge of machine learning modelling techniques and how to fine tune those models - e.g., XGBoost, Deep Neural Networks, Transformers, ResNets, VAEs, GANs, Markov chains, etc. Experience using specialized machine learning libraries - e.g., Fastai, Keras, Tensorflow, pytorch, sci kit learn, huggingface, etc. Must demonstrate the capacity of reading, understanding and implementing new techniques in the field of machine learning as they emerge. Experience of using Cloud technologies - e.g., AWS, GCP or Azure Specialized visualisation techniques - e.g., D3.js, ggplot, etc. Strong verbal/written communication & data presentation skills Set yourself apart Ability to lead large projects and drive through to completion Mastery of problem solving and solutioning Proven history and background in statistics/mathematics/macroeconomics What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL on LinkedIn , Instagram , and our Blog . Meet the team behind this journey At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy. The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL's technical features and the customer's desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer's technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients alike. Your responsibilities Act as a trusted advisor to prospects and customers in BeNeLux, aligning DeepL's solutions with their business goals and technical requirements. Lead technical discovery and conduct highly tailored demos, presentations, and prototypes that highlight how DeepL integrates into SaaS, iPaaS, and enterprise environments. Manage complex sales cycles alongside Account Executives by translating customer needs into technical solutions that demonstrate meaningful business impact. Conduct and oversee technical evaluations, including scoping and executing proofs of concept, facilitating workshops, and supporting the RFP/RFI process. Simplify complex technical information into clear, actionable insights for both executive and technical audiences. Provide expert guidance on REST APIs, SSO standards (e.g., SAML, OAuth, OpenID), and integration patterns relevant to enterprise workflows. Build and maintain enablement materials-demo environments, best practice guides, technical collateral-to support Sales and Customer teams. Collaborate closely with Product and Engineering teams by surfacing customer feedback, sharing market insights, and influencing roadmap priorities. Foster deep customer relationships by supporting early adoption, advising on integration patterns, and providing hands on technical expertise during pre sales engagements. Contribute to team process improvements and help shape the growing pre sales playbook in a fast moving scale up environment. Qualities we look for Fluency in English and French is required for this role. 5+ years of professional experience, with at least two years in client facing pre sales, sales engineering, customer success at a senior level, software implementation or account management at a SaaS company. Strong experience supporting customers in a fast paced, high growth SaaS environment, ideally within enterprise or mid market segments. Hands on expertise conducting customer evaluations, including technical discovery, workshops, proofs of concept, and early stage deployments. Solid technical foundation, including knowledge of REST APIs, authentication and SSO frameworks (SAML, OAuth, OpenID, Azure AD), and common SaaS integration patterns. You enjoy leading complex technical conversations involving multiple stakeholders, navigating ambiguity, and driving clarity in customer architectures. Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions. Familiarity with IT, security, and compliance requirements, including experience supporting customers through security questionnaires, vendor assessments, and RFP/RFI processes. Motivated by working in a dynamic scale up environment, contributing to process improvements, adapting to evolving priorities, and helping shape the growing pre sales playbook. What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing- we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams- we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Annual learning budget: because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Feb 15, 2026
Full time
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL on LinkedIn , Instagram , and our Blog . Meet the team behind this journey At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy. The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL's technical features and the customer's desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer's technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients alike. Your responsibilities Act as a trusted advisor to prospects and customers in BeNeLux, aligning DeepL's solutions with their business goals and technical requirements. Lead technical discovery and conduct highly tailored demos, presentations, and prototypes that highlight how DeepL integrates into SaaS, iPaaS, and enterprise environments. Manage complex sales cycles alongside Account Executives by translating customer needs into technical solutions that demonstrate meaningful business impact. Conduct and oversee technical evaluations, including scoping and executing proofs of concept, facilitating workshops, and supporting the RFP/RFI process. Simplify complex technical information into clear, actionable insights for both executive and technical audiences. Provide expert guidance on REST APIs, SSO standards (e.g., SAML, OAuth, OpenID), and integration patterns relevant to enterprise workflows. Build and maintain enablement materials-demo environments, best practice guides, technical collateral-to support Sales and Customer teams. Collaborate closely with Product and Engineering teams by surfacing customer feedback, sharing market insights, and influencing roadmap priorities. Foster deep customer relationships by supporting early adoption, advising on integration patterns, and providing hands on technical expertise during pre sales engagements. Contribute to team process improvements and help shape the growing pre sales playbook in a fast moving scale up environment. Qualities we look for Fluency in English and French is required for this role. 5+ years of professional experience, with at least two years in client facing pre sales, sales engineering, customer success at a senior level, software implementation or account management at a SaaS company. Strong experience supporting customers in a fast paced, high growth SaaS environment, ideally within enterprise or mid market segments. Hands on expertise conducting customer evaluations, including technical discovery, workshops, proofs of concept, and early stage deployments. Solid technical foundation, including knowledge of REST APIs, authentication and SSO frameworks (SAML, OAuth, OpenID, Azure AD), and common SaaS integration patterns. You enjoy leading complex technical conversations involving multiple stakeholders, navigating ambiguity, and driving clarity in customer architectures. Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions. Familiarity with IT, security, and compliance requirements, including experience supporting customers through security questionnaires, vendor assessments, and RFP/RFI processes. Motivated by working in a dynamic scale up environment, contributing to process improvements, adapting to evolving priorities, and helping shape the growing pre sales playbook. What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing- we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams- we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Annual learning budget: because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Feb 15, 2026
Full time
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Linux DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 15, 2026
Full time
Linux DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Junior DevOps Engineer - Azure Akkodis are currently working in partnership with a leading service provider to recruit a Junior DevOps Engineer to join their growing cloud services teams. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a Junior DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 15, 2026
Full time
Junior DevOps Engineer - Azure Akkodis are currently working in partnership with a leading service provider to recruit a Junior DevOps Engineer to join their growing cloud services teams. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a Junior DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
About the Role We're looking for a Solutions Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer facing skills. You'll work on everything from Kubernetes cluster design to multi agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting edge AI technology. You'll join a collaborative team environment with a strong engineering culture. About Us: At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production ready AI agents that teams can rely on. We began as widely adopted open source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Key Responsibilities Infrastructure & Platform Engineering: Design scalable, highly available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi region HA/DR strategies, and CI/CD pipelines Agent Engineering & Development: Design multi agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams What We're Looking For Required Experience 7+ years of experience in a technical, hands on customer facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi zone deployments Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices Knowledge of database systems (relational databases, in memory data stores) including HA, replication, backup strategies, and sizing Experience designing high availability and disaster recovery solutions Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: 1+ years of experience building production AI/ML applications or agents Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent based applications Experience with state management patterns (short term and long term memory) Experience designing and implementing evaluation frameworks for AI applications Strong prompt engineering skills with experience in optimization and A/B testing Experience with vector stores, RAG patterns, and knowledge organization Experience with tool integration, API design, and error handling patterns Strong Python and/or TypeScript development skills Customer Facing: Customer facing experience with enterprise customers Experience conducting technical assessments or infrastructure audits Strong communication skills with ability to explain technical concepts to diverse audiences Key Attributes Strong problem solving skills with ability to analyze complex requirements and design elegant solutions Excellent customer facing communication skills, able to explain technical concepts to diverse audiences Experience working cross functionally with engineering teams, product teams, and customers Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation Ability to balance infrastructure architecture with agent development work Strong engineering background with hands on development experience Location: Europe (UK, Netherlands preferred) Remote with up to 25% travel Compensation: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Feb 15, 2026
Full time
About the Role We're looking for a Solutions Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer facing skills. You'll work on everything from Kubernetes cluster design to multi agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting edge AI technology. You'll join a collaborative team environment with a strong engineering culture. About Us: At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production ready AI agents that teams can rely on. We began as widely adopted open source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Key Responsibilities Infrastructure & Platform Engineering: Design scalable, highly available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi region HA/DR strategies, and CI/CD pipelines Agent Engineering & Development: Design multi agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams What We're Looking For Required Experience 7+ years of experience in a technical, hands on customer facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi zone deployments Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices Knowledge of database systems (relational databases, in memory data stores) including HA, replication, backup strategies, and sizing Experience designing high availability and disaster recovery solutions Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: 1+ years of experience building production AI/ML applications or agents Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent based applications Experience with state management patterns (short term and long term memory) Experience designing and implementing evaluation frameworks for AI applications Strong prompt engineering skills with experience in optimization and A/B testing Experience with vector stores, RAG patterns, and knowledge organization Experience with tool integration, API design, and error handling patterns Strong Python and/or TypeScript development skills Customer Facing: Customer facing experience with enterprise customers Experience conducting technical assessments or infrastructure audits Strong communication skills with ability to explain technical concepts to diverse audiences Key Attributes Strong problem solving skills with ability to analyze complex requirements and design elegant solutions Excellent customer facing communication skills, able to explain technical concepts to diverse audiences Experience working cross functionally with engineering teams, product teams, and customers Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation Ability to balance infrastructure architecture with agent development work Strong engineering background with hands on development experience Location: Europe (UK, Netherlands preferred) Remote with up to 25% travel Compensation: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
We are seeking an experienced Network Operations Manager to lead the stability, performance, and strategic evolution of our clients network infrastructure. This is a key leadership role responsible for both Business as Usual (BAU) operations and network transformation initiatives, ensuring secure, resilient and scalable connectivity across the organisation. The successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered / Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate with Security and Infrastructure teams to strengthen overall cyber resilience. Maintain compliance with internal security standards and industry best practices. Transformation & Modernisation Drive modernisation of legacy Cisco Firepower and associated network equipment. Contribute to broader IT transformation programmes and system upgrades. Evaluate new networking technologies, vendors, and solutions aligned with long-term strategy. Develop roadmaps for network scalability and resilience. Leadership & Stakeholder Engagement Work closely with senior IT leadership and cross-functional teams to align network capabilities with business objectives. Manage third-party suppliers, MSPs and contractors where required. Provide technical leadership and mentorship to network engineers or support teams. Produce executive-level reports on performance, risks and improvement plans. Skills & Experience Required Technical Strong hands-on background in enterprise networking. Deep experience with Cisco technologies, particularly Firepower and firewall management. Proven experience implementing Zero Trust / layered network security models. Knowledge of SSL Decryption, IDS/IPS, VPNs, segmentation and secure access controls. Experience with network monitoring and management tools. Understanding of cloud networking principles (Azure / AWS / Hybrid environments desirable). Professional Demonstrated experience managing network operations in mid-to-large scale environments. Ability to balance BAU stability with transformation initiatives. Strong incident management and problem-solving capability. Excellent communication and stakeholder management skills. Experience managing suppliers or technical partners. Desirable Certifications such as CCNP, CCIE, CISSP or equivalent. Exposure to SD-WAN, SASE or modern network security frameworks. Experience within regulated or security-sensitive industries. Working Arrangements Predominantly remote, with occasional on-site presence required in Brierley Hill for key meetings, planning sessions or infrastructure reviews. What Success Looks Like Improved network stability and reduced incident frequency. Clear roadmap and delivery of network modernisation initiatives. Strengthened security posture and adoption of layered/Zero Trust principles. Effective collaboration with wider IT and business stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 14, 2026
Full time
We are seeking an experienced Network Operations Manager to lead the stability, performance, and strategic evolution of our clients network infrastructure. This is a key leadership role responsible for both Business as Usual (BAU) operations and network transformation initiatives, ensuring secure, resilient and scalable connectivity across the organisation. The successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered / Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate with Security and Infrastructure teams to strengthen overall cyber resilience. Maintain compliance with internal security standards and industry best practices. Transformation & Modernisation Drive modernisation of legacy Cisco Firepower and associated network equipment. Contribute to broader IT transformation programmes and system upgrades. Evaluate new networking technologies, vendors, and solutions aligned with long-term strategy. Develop roadmaps for network scalability and resilience. Leadership & Stakeholder Engagement Work closely with senior IT leadership and cross-functional teams to align network capabilities with business objectives. Manage third-party suppliers, MSPs and contractors where required. Provide technical leadership and mentorship to network engineers or support teams. Produce executive-level reports on performance, risks and improvement plans. Skills & Experience Required Technical Strong hands-on background in enterprise networking. Deep experience with Cisco technologies, particularly Firepower and firewall management. Proven experience implementing Zero Trust / layered network security models. Knowledge of SSL Decryption, IDS/IPS, VPNs, segmentation and secure access controls. Experience with network monitoring and management tools. Understanding of cloud networking principles (Azure / AWS / Hybrid environments desirable). Professional Demonstrated experience managing network operations in mid-to-large scale environments. Ability to balance BAU stability with transformation initiatives. Strong incident management and problem-solving capability. Excellent communication and stakeholder management skills. Experience managing suppliers or technical partners. Desirable Certifications such as CCNP, CCIE, CISSP or equivalent. Exposure to SD-WAN, SASE or modern network security frameworks. Experience within regulated or security-sensitive industries. Working Arrangements Predominantly remote, with occasional on-site presence required in Brierley Hill for key meetings, planning sessions or infrastructure reviews. What Success Looks Like Improved network stability and reduced incident frequency. Clear roadmap and delivery of network modernisation initiatives. Strengthened security posture and adoption of layered/Zero Trust principles. Effective collaboration with wider IT and business stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We are seeking a skilled Linux Engineer / Linux Systems Administrator to take ownership of our client's large scale Linux environment consisting of approximately 100 servers. This role will focus on Business-as-Usual (BAU) operations, maintenance, stability and performance, while also contributing to an ongoing infrastructure modernisation programme. This is an excellent opportunity for a technically strong Linux professional who enjoys both operational responsibility and forward-looking project work. Key Responsibilities BAU & Operational Support Administer, monitor, and maintain circa 100 Linux servers across production and non-production environments Perform system patching, upgrades and security hardening Manage user access, permissions and authentication services Troubleshoot performance issues, outages and system alerts Maintain high availability, reliability and up time standards Manage backups, restores and disaster recovery processes Modernisation & Project Work Contribute to infrastructure improvement and automation initiatives Support migration, consolidation or upgrade projects Assist with cloud, virtualisation or containerisation initiatives where applicable Identify opportunities for efficiency, performance and cost optimisation Documentation & Governance Maintain clear technical documentation and runbooks Follow change management and incident management processes Work collaboratively with network, security and application teams Required Skills & Experience Strong hands-on experience administering Linux environments (e.g., Ubuntu, CentOS, Red Hat, Debian or similar) Solid understanding of server hardware, storage and virtualisation platforms Experience with patch management and security best practices Proficiency with shell scripting (Bash or similar) Knowledge of monitoring and logging tools Experience supporting large-scale server estates Desirable Exposure to cloud platforms (AWS, Azure, GCP) Experience with automation tools (Ansible, Puppet, Chef, Terraform) Knowledge of containers (Docker, Kubernetes) Understanding of networking fundamentals and firewalls ITIL or relevant Linux certifications Personal Attributes Strong problem-solving and analytical skills Ability to prioritise workload in a fast-paced environment Clear communication and documentation abilities Proactive and improvement-focused mindset What's on Offer Opportunity to influence and shape infrastructure modernisation Exposure to both operational stability and transformation projects Supportive technical environment with room for growth Competitive salary and benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 14, 2026
Full time
We are seeking a skilled Linux Engineer / Linux Systems Administrator to take ownership of our client's large scale Linux environment consisting of approximately 100 servers. This role will focus on Business-as-Usual (BAU) operations, maintenance, stability and performance, while also contributing to an ongoing infrastructure modernisation programme. This is an excellent opportunity for a technically strong Linux professional who enjoys both operational responsibility and forward-looking project work. Key Responsibilities BAU & Operational Support Administer, monitor, and maintain circa 100 Linux servers across production and non-production environments Perform system patching, upgrades and security hardening Manage user access, permissions and authentication services Troubleshoot performance issues, outages and system alerts Maintain high availability, reliability and up time standards Manage backups, restores and disaster recovery processes Modernisation & Project Work Contribute to infrastructure improvement and automation initiatives Support migration, consolidation or upgrade projects Assist with cloud, virtualisation or containerisation initiatives where applicable Identify opportunities for efficiency, performance and cost optimisation Documentation & Governance Maintain clear technical documentation and runbooks Follow change management and incident management processes Work collaboratively with network, security and application teams Required Skills & Experience Strong hands-on experience administering Linux environments (e.g., Ubuntu, CentOS, Red Hat, Debian or similar) Solid understanding of server hardware, storage and virtualisation platforms Experience with patch management and security best practices Proficiency with shell scripting (Bash or similar) Knowledge of monitoring and logging tools Experience supporting large-scale server estates Desirable Exposure to cloud platforms (AWS, Azure, GCP) Experience with automation tools (Ansible, Puppet, Chef, Terraform) Knowledge of containers (Docker, Kubernetes) Understanding of networking fundamentals and firewalls ITIL or relevant Linux certifications Personal Attributes Strong problem-solving and analytical skills Ability to prioritise workload in a fast-paced environment Clear communication and documentation abilities Proactive and improvement-focused mindset What's on Offer Opportunity to influence and shape infrastructure modernisation Exposure to both operational stability and transformation projects Supportive technical environment with room for growth Competitive salary and benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Feb 13, 2026
Full time
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
