Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 13, 2026
Full time
Technical Lead - Energy Transformation (ERP / Data / Operations) Position Description CGI is delivering complex integration and transformation programmes that are shaping the future of the energy sector. As an IT Technical Lead, you will sit at the heart of delivery, owning the technical direction for large-scale, multi-system initiatives that support safe, reliable and data-driven operations. Working across domains such as ERP, Operations and HSE systems, or Data & Analytics, you will help translate strategy into robust, production-ready solutions. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative thinking to complex challenges, and supported by a collaborative community of experts to deliver meaningful, lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will be accountable for the technical design and coherence of one or more projects, ensuring solutions are secure, resilient and fit for 24 7 production and HSE-critical environments. You will define end-to-end solutions, guide delivery teams, and provide the technical leadership needed to balance innovation with operational safety. Working closely with project managers, business analysts, client architects and engineers, you will support delivery within a structured stage-gate governance model, applying Agile practices where they add value. You will take ownership of technical decisions while collaborating across teams to ensure solutions are well understood, well governed and successfully embedded. Key responsibilities • Own & Define end-to-end technical architecture and solution design across your domain • Lead & Support engineering teams, reviewing designs and resolving complex technical issues • Integrate & Secure systems and data flows, ensuring performance, resilience and security • Plan & Govern technical delivery, supporting estimates, risks, trade-offs and stage-gate approvals • Promote & Reuse standard patterns, accelerators and best practice across delivery • Protect & Prepare production through cutover, DR, performance and operability planning Required qualifications to be successful in this role To succeed, you will bring deep technical expertise in at least one core domain, combined with strong leadership experience on complex, multi-vendor programmes. You will be comfortable taking ownership of technical outcomes while working collaboratively with delivery teams and senior stakeholders. Essential qualifications • Extensive experience producing and communicating solution designs and technical options • Strong understanding of non-functional requirements, including performance, resilience, security and operability • Proven experience leading technical delivery within Agile or hybrid delivery models • Extensive experience in technical leadership, architecture or senior engineering roles • Ability to work on-site in Aberdeen 2-3 days per week Desirable qualifications • Degree in Computer Science, Engineering or a related discipline, or equivalent experience • Domain certifications such as SAP S/4HANA, Azure or cloud platforms • Architecture certification (e.g. TOGAF or equivalent) • Experience within energy, utilities or other asset-intensive, safety-critical industries Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
Apr 13, 2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
