Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms. We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We're a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. Who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality. About the role This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. You will work alongside the Service Desk Manager from our head office in Holborn, Monday to Friday, supporting the smooth running and ongoing development of the customer support team. Key to the success of the role will be to inspire, motivate and instil the right behaviours, to build a skilful and high performing team. Therefore, you will be expected to lead by example and set standards, ensuring the culture supports cohesiveness across the team. You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service to our customers. Responsibilities Team leadership Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we deliver best quality service Promote culture of continuous learning - regularly assess the skills matrix and, in conjunction with the Service Desk Manager, ensure an adequate resource capability Promote and ensure knowledge sharing Develop strong collaboration/teamworking culture in the hybrid working model Develop a culture of continuous feedback Operations and service delivery Perform regular 121s and performance reviews to ensure engineers stay on track, develop their skills and are nurtured (both, from the development and wellbeing perspective) Act as the deputy for the Service Desk Manager (as and when required) Collaborate with the Service Delivery Manager in coordinating exceptional customer service Act as the technical escalation point - assist and/or guide the resolution of technical issues Evaluate team processes and improve as appropriate to meet applicable SLAs Manage the team's rota to ensure appropriate levels of coverage Monitor and drive improvements to our Knowledge Management System Run daily team stand ups to ensure the team are focused and have opportunity to raise awareness Reporting Support the Service Desk Manager in service planning, reporting and continuous improvements Prepare reports for weekly/month performance meetings Perform regular reviews of tickets and customer contact (calls, webchat) resulting in quality checks Ensure wall board information is accurate and highlights critical aspects of daily performance Qualification, experience and skills Previous career within MSP business, managing high volumes of ticket management, configuration, and asset management systems Good practical working knowledge of the ITIL processes Background of working in a service provider environment, coordinating busy service desk Excellent experience of supporting Microsoft technologies (i.e., M365, Intune, Teams, SharePoint, Azure) Experience of typical incident and major incident management processes Evidence of successful managing and developing a team Fluent spoken and written English About the person Natural leader - instils confidence, inspires, brings gravitas and enjoys developing others Positive - able to motivate the team to achieve their goals, do their best and exceed expectations Accountable - proud to own their remit of work with sense of responsibility for the team's performance Empathy - listen to understand, support, and acknowledge challenges staff may be facing Team player - Collaborate and be open to receive feedback. Understand that individual performance is critical to the success of the team Facilitator - patient, good at planning, guiding and navigating through discussions, keeping the goal in sight. What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 34 days holidays (including 8 days of bank holidays and day off on your birthday) ITIL processes, Microsoft technologies, team coordination, customer management
Apr 17, 2026
Full time
Doherty Associates (DA) has delivered IT solutions for over 30 years to some of the world's most prestigious and demanding clients. We focus on professional and financial services sectors, including private equity, venture capital, and legal firms, including the top ten UK law firms. We are a Microsoft Gold Partner, a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. We're a pioneering and innovative organization; we pride ourselves on our passion and expertise to deliver transformations and managed services to our customers. Who rely on us to bring specialist expertise across cloud solutions, hybrid working, modern workplace, and a holistic approach to security. We have built a reputation as a company that keeps its promises and delivers quality. About the role This new position at DA presents an excellent opportunity for a customer-oriented professional to influence the evolution of the Service Desk team and the delivery of an exceptional customer service. You will work alongside the Service Desk Manager from our head office in Holborn, Monday to Friday, supporting the smooth running and ongoing development of the customer support team. Key to the success of the role will be to inspire, motivate and instil the right behaviours, to build a skilful and high performing team. Therefore, you will be expected to lead by example and set standards, ensuring the culture supports cohesiveness across the team. You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service to our customers. Responsibilities Team leadership Be an inspiring and visible team leader - instil best ITIL practice, coach the team to ensure we deliver best quality service Promote culture of continuous learning - regularly assess the skills matrix and, in conjunction with the Service Desk Manager, ensure an adequate resource capability Promote and ensure knowledge sharing Develop strong collaboration/teamworking culture in the hybrid working model Develop a culture of continuous feedback Operations and service delivery Perform regular 121s and performance reviews to ensure engineers stay on track, develop their skills and are nurtured (both, from the development and wellbeing perspective) Act as the deputy for the Service Desk Manager (as and when required) Collaborate with the Service Delivery Manager in coordinating exceptional customer service Act as the technical escalation point - assist and/or guide the resolution of technical issues Evaluate team processes and improve as appropriate to meet applicable SLAs Manage the team's rota to ensure appropriate levels of coverage Monitor and drive improvements to our Knowledge Management System Run daily team stand ups to ensure the team are focused and have opportunity to raise awareness Reporting Support the Service Desk Manager in service planning, reporting and continuous improvements Prepare reports for weekly/month performance meetings Perform regular reviews of tickets and customer contact (calls, webchat) resulting in quality checks Ensure wall board information is accurate and highlights critical aspects of daily performance Qualification, experience and skills Previous career within MSP business, managing high volumes of ticket management, configuration, and asset management systems Good practical working knowledge of the ITIL processes Background of working in a service provider environment, coordinating busy service desk Excellent experience of supporting Microsoft technologies (i.e., M365, Intune, Teams, SharePoint, Azure) Experience of typical incident and major incident management processes Evidence of successful managing and developing a team Fluent spoken and written English About the person Natural leader - instils confidence, inspires, brings gravitas and enjoys developing others Positive - able to motivate the team to achieve their goals, do their best and exceed expectations Accountable - proud to own their remit of work with sense of responsibility for the team's performance Empathy - listen to understand, support, and acknowledge challenges staff may be facing Team player - Collaborate and be open to receive feedback. Understand that individual performance is critical to the success of the team Facilitator - patient, good at planning, guiding and navigating through discussions, keeping the goal in sight. What we offer in return Basic salary plus bonus Sponsored development supported by industry training and certifications Incentives for passing Microsoft certifications Company pension scheme Employee Assistance Programme (wellbeing, physical, financial) Private medical insurance Income protection insurance 34 days holidays (including 8 days of bank holidays and day off on your birthday) ITIL processes, Microsoft technologies, team coordination, customer management
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Apr 17, 2026
Full time
Head of Information Technology / Head of Information Systems - IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable on experience). Head of IT / Head of Information Systems required by leading organisation within the heavy building materials, logistics and construction industry. The Head of IT / Head of Information Systems will be responsible for overseeing the strategic direction, development, and management of information systems and technology infrastructure across all business units. This role ensures that IT operations are aligned with business strategy and drive digital transformation initiatives. The successful candidate will lead the design, implementation, and maintenance of secure, scalable, and efficient systems (Enterprise Software Applications, Infrastructure) whilst managing IT operations, governance, cybersecurity, data strategy, compliance, budgets and personnel. As such you will have ultimate responsibility for: IT Strategy, Digital Transformation, IT Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting relevant business intelligence to board level to drive operational change Budgetary management and reporting Vendor selection and management including contract management You may have been working in either a Head of IT, Head of Information Systems, IT Director, CIO, CTO (or deputy) role ideally within mid-sized corporate environments. We welcome candidates from a range of backgrounds but any experience within building services, construction, engineering, primary industry, logistics or related sectors would be of additional interest. You will however be able to demonstrate: Significant experience gained in IT leadership roles at a senior level Strong leadership and management oversight experience of a small teams of Infrastructure, Application Support (ERP), Service Delivery and Project / Programme Management functions Vendor and departmental budgetary management responsibility Proven experience in enterprise IT management, systems integration, cybersecurity, and digital transformation (ERP/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL awareness and Change Management This is an excellent opportunity to join a stable, well-established leader in the construction industry during a time of operational change; you will be instrumental in leading and shaping the IT / IS environment over many years to come as well as shaping the broader business via technology-led initiatives. You will need a driving license and car to reach the company's head offices. Easily commutable from Canterbury, Whitstable, Herne Bay, Ramsgate, Deal, Folkestone, Dover, Faversham, Thanet or Ashford, Kent.
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Apr 17, 2026
Full time
Job Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall oftheseservices We believe in inclusion and diversity and supporting the whole person. Our core valuescomprise ofStewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning,cutting-edgetechnologies, and a global network of experts. Key Responsibilities Service Delivery Management Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g.Dynatrace, Datadog, New Relic, Elastic) to proactivelymonitorservice health and performance. Utilisepredictive alerting and anomaly detection to prevent incidents andoptimisedelivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Driveoptimisationthrough data-led decision-making and proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling Implement andoptimiseAIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g.within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally,you'llhave: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g.Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence andMoogsoft Experience in stakeholder and client management Financial management, costoptimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Qualification Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. Locations Birmingham Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Because we strive to put people first. Culture, our way Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, Potential Bonus, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Security Operations Analyst We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: Maintain expert knowledge of security technologies, continuously improving processes, documentation, and system capabilities. Manage security tickets, triage alerts, and perform in depth analysis of incidents, threats, vulnerabilities, and trends. Ensure comprehensive coverage and accuracy across security tools, asset inventories, procedures, and SOC documentation. Lead or support incident coordination, post incident reviews, and forensic activities with internal teams and third party partners. Develop and deliver security metrics, reports, and recommendations to strengthen detection, response, and vulnerability management. Contribute to SOC operations, standardising processes, informing tooling decisions, and supporting broader cybersecurity planning and validation efforts. What You'll Bring 4+ years' experience in enterprise cybersecurity across cloud and on prem environments, with strong foundations in networking, operating systems, and security engineering. Proven background in Security Operations, including incident response, investigations, vulnerability analysis, and understanding of modern attack techniques. Strong communication skills with the ability to collaborate effectively in multi skilled teams and deliver high quality, process driven work. Demonstrated aptitude for rapid learning, self direction, and performing well in a fast paced operational environment. Ability to analyse complex situations, balance risks, draw logical conclusions, and recommend effective security actions. Holds a relevant degree or equivalent experience; security or IT certifications (e.g., Security+, CISSP, Azure/AWS certs) considered desirable. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-7201
Apr 17, 2026
Full time
Because we strive to put people first. Culture, our way Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, Potential Bonus, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Security Operations Analyst We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: Maintain expert knowledge of security technologies, continuously improving processes, documentation, and system capabilities. Manage security tickets, triage alerts, and perform in depth analysis of incidents, threats, vulnerabilities, and trends. Ensure comprehensive coverage and accuracy across security tools, asset inventories, procedures, and SOC documentation. Lead or support incident coordination, post incident reviews, and forensic activities with internal teams and third party partners. Develop and deliver security metrics, reports, and recommendations to strengthen detection, response, and vulnerability management. Contribute to SOC operations, standardising processes, informing tooling decisions, and supporting broader cybersecurity planning and validation efforts. What You'll Bring 4+ years' experience in enterprise cybersecurity across cloud and on prem environments, with strong foundations in networking, operating systems, and security engineering. Proven background in Security Operations, including incident response, investigations, vulnerability analysis, and understanding of modern attack techniques. Strong communication skills with the ability to collaborate effectively in multi skilled teams and deliver high quality, process driven work. Demonstrated aptitude for rapid learning, self direction, and performing well in a fast paced operational environment. Ability to analyse complex situations, balance risks, draw logical conclusions, and recommend effective security actions. Holds a relevant degree or equivalent experience; security or IT certifications (e.g., Security+, CISSP, Azure/AWS certs) considered desirable. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-7201
We are looking for a Junior IT Support Engineer to join our Corporate IT Technical Support team in Maidenhead UK. This role is hybrid, with your primary location being our Maidenhead office and flexibility to work from home Responsibilities Act as the first point of contact for our employees to enable their digital work life. Perform initial triage of tickets, resolve issues, qualify and elevate Incidents and Service Requests. Troubleshoot and resolve client technology issues and execute local/regional projects as part of global programs (e.g., deployment of new hardware and software). Install and provide high-quality equipment (high-performance notebooks, MacBooks, etc.) for modern workplaces. Understand employee needs and support IT training activities. Support local events and manage digital collaboration tools and meeting room equipment. Maintain accurate stock records, prepare asset requests, and manage disposals. Identify opportunities for improvement and collaborate with distributed IT teams. Depending on your interests, lead or participate in IT projects for continuous improvement. What will help you succeed Your profile Completed IT education or final-year student in Computer Science. Fluent in English (written and spoken). Strong knowledge of Microsoft environments (Windows OS, M365, Active Directory, Group Policy, etc.). Familiarity with macOS as a regular user. Ability to troubleshoot and accurately diagnose IT-related issues (hardware and software). Understanding of cloud platforms (Microsoft 365, Azure) and collaboration tools (Teams, Zoom, Slack, SharePoint). Basic knowledge of cybersecurity principles.Familiarity with networking concepts (TCP/IP, UDP, DNS, DHCP, VPN). ITIL Foundation Certification or knowledge of ITIL concepts is a plus. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Apr 17, 2026
Full time
We are looking for a Junior IT Support Engineer to join our Corporate IT Technical Support team in Maidenhead UK. This role is hybrid, with your primary location being our Maidenhead office and flexibility to work from home Responsibilities Act as the first point of contact for our employees to enable their digital work life. Perform initial triage of tickets, resolve issues, qualify and elevate Incidents and Service Requests. Troubleshoot and resolve client technology issues and execute local/regional projects as part of global programs (e.g., deployment of new hardware and software). Install and provide high-quality equipment (high-performance notebooks, MacBooks, etc.) for modern workplaces. Understand employee needs and support IT training activities. Support local events and manage digital collaboration tools and meeting room equipment. Maintain accurate stock records, prepare asset requests, and manage disposals. Identify opportunities for improvement and collaborate with distributed IT teams. Depending on your interests, lead or participate in IT projects for continuous improvement. What will help you succeed Your profile Completed IT education or final-year student in Computer Science. Fluent in English (written and spoken). Strong knowledge of Microsoft environments (Windows OS, M365, Active Directory, Group Policy, etc.). Familiarity with macOS as a regular user. Ability to troubleshoot and accurately diagnose IT-related issues (hardware and software). Understanding of cloud platforms (Microsoft 365, Azure) and collaboration tools (Teams, Zoom, Slack, SharePoint). Basic knowledge of cybersecurity principles.Familiarity with networking concepts (TCP/IP, UDP, DNS, DHCP, VPN). ITIL Foundation Certification or knowledge of ITIL concepts is a plus. Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Apr 17, 2026
Full time
We're looking for an Infrastructure & Security Manager to take ownership of a growing, evolving technology estate at a pivotal point in its journey. This is a role with real substance. The foundations are in place, but there's a clear opportunity to shape, mature and lead across infrastructure, cloud, security, and supplier management. The Opportunity You'll be stepping into an established team to provide technical guidance and leadership. Alongside leading a small team of engineers, you'll play a key role in: Strengthening security practices and making better use of existing tooling Bringing structure to infrastructure and cloud operations Improving resilience, documentation, and disaster recovery capability Working with the Head of Operations to take back control from suppliers and ensuring quality service and better value for money Contributing to cloud and platform strategy (Azure-focused) The environment has a need for someone who can simplify, stabilise, and modernise. What You'll Be Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical knowledge Bringing greater visibility, documentation, and operational discipline This is a hands-on role, so you'll need to be comfortable being close to the tech while also stepping up as a leader. What We're Looking For Strong infrastructure background with exposure to Azure and Microsoft stack Experience leading or mentoring engineers in a hands-on environment Someone confident enough to challenge, but pragmatic in approach A people-focused leader who can bring a team with them Solid understanding of security fundamentals in an operational setting Experience working in multi-site environments Exposure to Azure services Logic Apps / Data Factory, or low/no-code tooling This role is part of an on-call rota which is currently 1 in 10 for P1 incidents This rota may be subject to change frequency given seniority. Permanent position Coventry based office Hybrid working - 2 days office, 3 days remote Salary £55,000 - £60,000 28 days holidays + Bank Holidays, holiday buy/sell scheme, company pension scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
Apr 17, 2026
Full time
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Apr 17, 2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Power Platform Lead Leeds - hybrid (2-3 times a week in office) Permanent Summary We're seeking an experienced Power Platform Lead to join our ICT team who are mainly based in our Leeds office. Reporting to the Head of Development & Insight, you'll be responsible for owning, leading and shaping our Microsoft Power Platform capability across the organisation. This role will play a critical part in driving adoption of low-code, automation and AI capabilities, establishing strong governance, and enabling the business to safely innovate using Power Apps, Power Automate, Copilot/Studio and associated Microsoft technologies. Key deliverables Product ownership & roadmap - Own and deliver the Power Platform and Copilot roadmap, aligned to business priorities, adoption and measurable value Platform leadership & CoE - Act as the organisational SME and champion; establish, run and evolve the Power Platform Centre of Excellence (standards, tooling, guidance and community) Governance, security & operations - Design and operate environment strategy, DLP policies and governance; manage administration, capacity, licensing, monitoring and optimisation Architecture & delivery - Provide architectural oversight and hands-on delivery across Power Apps, Power Automate and Copilot / Copilot Studio solutions ALM & standards - Define and embed SDLC and ALM practices (solutions, source control, pipelines, testing and releases) and maintain standards, patterns and reusable assets Adoption & innovation - Drive safe, governed adoption of Copilot and AI enabled capabilities, balancing innovation, risk and cost Business enablement - Identify automation and digital transformation opportunities, working directly with business stakeholders and delivery teams Insight & collaboration - Track usage, cost, adoption and value realisation; work closely with ICT, security, suppliers and Microsoft partners What we're looking for Hands-on platform experience - Proven experience delivering and administering Microsoft Power Platform and Copilot solutions, including Power Apps, Power Automate, Dataverse and Copilot Governance & platform control - Previous ownership of environment strategy, DLP policies, security, governance, licensing and capacity planning Solution design & integration - Strong knowledge of Power Platform solutions (apps, flows, agents), custom connectors, APIs and integration patterns Copilot & AI capability - Practical experience with Copilot for Microsoft 365, Copilot Studio and Copilot agents ALM & delivery practices - Understanding of Power Platform ALM / SDLC, including use of Azure DevOps or similar CI/CD tooling Broader Microsoft ecosystem - Experience with AI Builder, Logic Apps or Azure integration services beneficial but not essential Ways of working Product owner mindset: own the platform, recommend direction and deliver outcomes Able to translate business problems into simple, scalable low code and AI solutions Strong stakeholder management across technical and nontechnical audiences Pragmatic, adaptable and proactive in an evolving technology landscape Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 17, 2026
Full time
Power Platform Lead Leeds - hybrid (2-3 times a week in office) Permanent Summary We're seeking an experienced Power Platform Lead to join our ICT team who are mainly based in our Leeds office. Reporting to the Head of Development & Insight, you'll be responsible for owning, leading and shaping our Microsoft Power Platform capability across the organisation. This role will play a critical part in driving adoption of low-code, automation and AI capabilities, establishing strong governance, and enabling the business to safely innovate using Power Apps, Power Automate, Copilot/Studio and associated Microsoft technologies. Key deliverables Product ownership & roadmap - Own and deliver the Power Platform and Copilot roadmap, aligned to business priorities, adoption and measurable value Platform leadership & CoE - Act as the organisational SME and champion; establish, run and evolve the Power Platform Centre of Excellence (standards, tooling, guidance and community) Governance, security & operations - Design and operate environment strategy, DLP policies and governance; manage administration, capacity, licensing, monitoring and optimisation Architecture & delivery - Provide architectural oversight and hands-on delivery across Power Apps, Power Automate and Copilot / Copilot Studio solutions ALM & standards - Define and embed SDLC and ALM practices (solutions, source control, pipelines, testing and releases) and maintain standards, patterns and reusable assets Adoption & innovation - Drive safe, governed adoption of Copilot and AI enabled capabilities, balancing innovation, risk and cost Business enablement - Identify automation and digital transformation opportunities, working directly with business stakeholders and delivery teams Insight & collaboration - Track usage, cost, adoption and value realisation; work closely with ICT, security, suppliers and Microsoft partners What we're looking for Hands-on platform experience - Proven experience delivering and administering Microsoft Power Platform and Copilot solutions, including Power Apps, Power Automate, Dataverse and Copilot Governance & platform control - Previous ownership of environment strategy, DLP policies, security, governance, licensing and capacity planning Solution design & integration - Strong knowledge of Power Platform solutions (apps, flows, agents), custom connectors, APIs and integration patterns Copilot & AI capability - Practical experience with Copilot for Microsoft 365, Copilot Studio and Copilot agents ALM & delivery practices - Understanding of Power Platform ALM / SDLC, including use of Azure DevOps or similar CI/CD tooling Broader Microsoft ecosystem - Experience with AI Builder, Logic Apps or Azure integration services beneficial but not essential Ways of working Product owner mindset: own the platform, recommend direction and deliver outcomes Able to translate business problems into simple, scalable low code and AI solutions Strong stakeholder management across technical and nontechnical audiences Pragmatic, adaptable and proactive in an evolving technology landscape Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
About us HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role The Data Engineer is responsible for designing, building, and maintaining robust, scalable data pipelines and cloud based data infrastructure to support analytics, reporting, data modelling, underwriting insights, and regulatory needs across HDI UK&I. This role ensures timely, trusted, well structured data delivery into appropriate data marts & warehouses, and downstream data feeds which are used by Actuarial, Finance, Operations, and Underwriting. The position forms a core part of HDI's data transformation agenda, enabling improved decision making, automation, and analytics maturity. Key accountabilities Design, develop, and maintain end to end ingestion pipelines into appropriate data technologies such as Snowflake from internal systems (policy admin, claims, finance) and external data sources. Build orchestrated ELT/ETL processes using modern tooling and best practice engineering patterns. Implement incremental refresh, schema evolution management, and data validation tests. Ensure data availability aligned to business SLAs (e.g., daily refresh for actuarial & finance repositories). Data Modelling & Warehouse Development Create well structured dimensional and relational data models for analytical use cases. Develop canonical, reusable datasets (curated marts) for Analytics, Actuarial, and Finance. Own the technical modelling layer in Snowflake including schema design, performance optimisation, cost control, and warehouse governance. Collaborate closely with Analytics Engineers using dbt, ensuring transformations are production grade, tested, and fully documented. Data Quality, Testing & Governance Implement automated testing suites, data contracts, lineage, and monitoring frameworks. Partner with Data Governance to embed quality rules, SLAs, and metadata standards into pipelines. Resolve data quality issues proactively and own improvements to source to target data flows. Cross Functional Collaboration Work with business areas as needed to supply structured data sets for relevant business processes. Drive the building of automated, trusted data feeds for analytics requirements. Partner with Data Analysts to accelerate dashboarding and advanced analytics. Collaborate with Technology teams to ensure secure, reliable platform operation. Optimise Snowflake/SQL/Python query performance, warehouse sizing, storage costs, and compute efficiency. Implement workload separation, time travel optimisation, clustering, and pruning strategies. Documentation & Knowledge Sharing Produce comprehensive documentation for pipelines, data models, data flows, and architecture components. Provide technical guidance to junior team members and evangelise engineering best practices. Skills & experience Technical Skills Expert SQL engineering capability Advanced experience with schemas, warehouses, stages, tasks, streams, performance tuning. Experience of modern transformation frameworks (Snowflake/DBT preferred - but not essential) Python for scripting, automation, and orchestration. Experience with CICD pipelines (GitHub Actions / Azure DevOps), code reviews, and versioning. Strong understanding of data modelling, data warehousing patterns, and ELT best practice. Familiarity with PowerBI or BI model structures to support downstream analytics. Cloud platform experience (Azure preferred). Business & Domain Skills Prior experience in insurance, especially commercial/specialty lines, claims, actuarial or finance data structures Understanding of regulatory expectations around data quality, lineage, and auditability (desired but not essential) Professional: Degree in Computer Science, Engineering, Mathematics or similar (or equivalent professional experience). dbt certification beneficial. Snowflake certifications advantageous. Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&.
Apr 17, 2026
Full time
About us HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role The Data Engineer is responsible for designing, building, and maintaining robust, scalable data pipelines and cloud based data infrastructure to support analytics, reporting, data modelling, underwriting insights, and regulatory needs across HDI UK&I. This role ensures timely, trusted, well structured data delivery into appropriate data marts & warehouses, and downstream data feeds which are used by Actuarial, Finance, Operations, and Underwriting. The position forms a core part of HDI's data transformation agenda, enabling improved decision making, automation, and analytics maturity. Key accountabilities Design, develop, and maintain end to end ingestion pipelines into appropriate data technologies such as Snowflake from internal systems (policy admin, claims, finance) and external data sources. Build orchestrated ELT/ETL processes using modern tooling and best practice engineering patterns. Implement incremental refresh, schema evolution management, and data validation tests. Ensure data availability aligned to business SLAs (e.g., daily refresh for actuarial & finance repositories). Data Modelling & Warehouse Development Create well structured dimensional and relational data models for analytical use cases. Develop canonical, reusable datasets (curated marts) for Analytics, Actuarial, and Finance. Own the technical modelling layer in Snowflake including schema design, performance optimisation, cost control, and warehouse governance. Collaborate closely with Analytics Engineers using dbt, ensuring transformations are production grade, tested, and fully documented. Data Quality, Testing & Governance Implement automated testing suites, data contracts, lineage, and monitoring frameworks. Partner with Data Governance to embed quality rules, SLAs, and metadata standards into pipelines. Resolve data quality issues proactively and own improvements to source to target data flows. Cross Functional Collaboration Work with business areas as needed to supply structured data sets for relevant business processes. Drive the building of automated, trusted data feeds for analytics requirements. Partner with Data Analysts to accelerate dashboarding and advanced analytics. Collaborate with Technology teams to ensure secure, reliable platform operation. Optimise Snowflake/SQL/Python query performance, warehouse sizing, storage costs, and compute efficiency. Implement workload separation, time travel optimisation, clustering, and pruning strategies. Documentation & Knowledge Sharing Produce comprehensive documentation for pipelines, data models, data flows, and architecture components. Provide technical guidance to junior team members and evangelise engineering best practices. Skills & experience Technical Skills Expert SQL engineering capability Advanced experience with schemas, warehouses, stages, tasks, streams, performance tuning. Experience of modern transformation frameworks (Snowflake/DBT preferred - but not essential) Python for scripting, automation, and orchestration. Experience with CICD pipelines (GitHub Actions / Azure DevOps), code reviews, and versioning. Strong understanding of data modelling, data warehousing patterns, and ELT best practice. Familiarity with PowerBI or BI model structures to support downstream analytics. Cloud platform experience (Azure preferred). Business & Domain Skills Prior experience in insurance, especially commercial/specialty lines, claims, actuarial or finance data structures Understanding of regulatory expectations around data quality, lineage, and auditability (desired but not essential) Professional: Degree in Computer Science, Engineering, Mathematics or similar (or equivalent professional experience). dbt certification beneficial. Snowflake certifications advantageous. Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&.
The Data Engineer will be a key contributor to building, optimising, and maintaining Colt DCS's modern data environment. Working within the Data Integrations & BI team, you will design and support data pipelines, integrations, Azure data structures, and Power BI ready datasets across our Microsoft-centric ecosystem. This role ensures the organisation has high quality, reliable, and well structured data for analytics, reporting, and operational decision making. You will be responsible for the technical development of integration workflows, ETL/ELT processes, Azure data structures, and supporting Power BI data models used across the organisation. What we're looking for Key Responsibilities Design, build, and maintain robust data pipelines using Azure Data Factory, Logic Apps, and related technologies. Develop and optimise ELT/ETL workflows for ingestion, transformation, and delivery into the Azure SQL data warehouse. Implement efficient data models and structures to support analytics and reporting requirements. Build and maintain integration solutions between business systems (e.g., Dynamics 365, SugarCRM, Workday, operational platforms). Ensure data pipelines are scalable, secure, and aligned with architectural standards. Data Quality, Reliability & Operations Monitor, troubleshoot, and resolve issues in data workflows and integrations. Maintain BAU operations such as daily data refreshes, pipeline monitoring, and user support. Implement data quality measures, validation rules, and reconciliation checks. Contribute to data governance practices, including metadata, lineage, and documentation. Collaboration & Stakeholder Engagement Work closely with BI developers, analysts, and business stakeholders to understand data requirements and translate them into technical solutions. Collaborate with external partners delivering development or support services. Support business teams in improving the use and understanding of enterprise data assets. Identify opportunities to automate processes, improve performance, and enhance data reliability. Research and evaluate emerging tools, features, and best practices within the Azure and data engineering landscape. Contribute to the long term data platform roadmap and architectural decisions. Skills and Experience 3-5+ years' experience as a Data Engineer or similar role. Strong experience designing, building, and supporting data pipelines using Azure Data Factory, Azure Logic Apps, or similar tools. Hands on experience with Azure SQL Database, including relational modelling and performance optimisation; strong SQL proficiency for data transformation and analysis. Experience developing ETL/ELT pipelines and working with structured/unstructured data sources. Understanding of data warehousing concepts, star schemas, and modern analytics patterns. Familiarity with the Microsoft ecosystem (Azure, Power BI, Power Platform). Experience with DevOps practices such as version control (Git), deployment automation, or CI/CD. Excellent analytical and problem solving skills, with a strong business acumen. Experience integrating with business systems such as Dynamics 365, Salesforce, or similar platforms. Exposure to Python or other scripting languages used in data engineering. Ability to translate complex data challenges into clear business outcomes and priorities. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Job Segment: Data Warehouse, Data Center, Database, SQL, Technology, Research
Apr 17, 2026
Full time
The Data Engineer will be a key contributor to building, optimising, and maintaining Colt DCS's modern data environment. Working within the Data Integrations & BI team, you will design and support data pipelines, integrations, Azure data structures, and Power BI ready datasets across our Microsoft-centric ecosystem. This role ensures the organisation has high quality, reliable, and well structured data for analytics, reporting, and operational decision making. You will be responsible for the technical development of integration workflows, ETL/ELT processes, Azure data structures, and supporting Power BI data models used across the organisation. What we're looking for Key Responsibilities Design, build, and maintain robust data pipelines using Azure Data Factory, Logic Apps, and related technologies. Develop and optimise ELT/ETL workflows for ingestion, transformation, and delivery into the Azure SQL data warehouse. Implement efficient data models and structures to support analytics and reporting requirements. Build and maintain integration solutions between business systems (e.g., Dynamics 365, SugarCRM, Workday, operational platforms). Ensure data pipelines are scalable, secure, and aligned with architectural standards. Data Quality, Reliability & Operations Monitor, troubleshoot, and resolve issues in data workflows and integrations. Maintain BAU operations such as daily data refreshes, pipeline monitoring, and user support. Implement data quality measures, validation rules, and reconciliation checks. Contribute to data governance practices, including metadata, lineage, and documentation. Collaboration & Stakeholder Engagement Work closely with BI developers, analysts, and business stakeholders to understand data requirements and translate them into technical solutions. Collaborate with external partners delivering development or support services. Support business teams in improving the use and understanding of enterprise data assets. Identify opportunities to automate processes, improve performance, and enhance data reliability. Research and evaluate emerging tools, features, and best practices within the Azure and data engineering landscape. Contribute to the long term data platform roadmap and architectural decisions. Skills and Experience 3-5+ years' experience as a Data Engineer or similar role. Strong experience designing, building, and supporting data pipelines using Azure Data Factory, Azure Logic Apps, or similar tools. Hands on experience with Azure SQL Database, including relational modelling and performance optimisation; strong SQL proficiency for data transformation and analysis. Experience developing ETL/ELT pipelines and working with structured/unstructured data sources. Understanding of data warehousing concepts, star schemas, and modern analytics patterns. Familiarity with the Microsoft ecosystem (Azure, Power BI, Power Platform). Experience with DevOps practices such as version control (Git), deployment automation, or CI/CD. Excellent analytical and problem solving skills, with a strong business acumen. Experience integrating with business systems such as Dynamics 365, Salesforce, or similar platforms. Exposure to Python or other scripting languages used in data engineering. Ability to translate complex data challenges into clear business outcomes and priorities. Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Job Segment: Data Warehouse, Data Center, Database, SQL, Technology, Research
REQUISITOS The Role: We are seeking a highly skilled Senior Azure Cloud DevOps Engineer with deep experience (3-5 years) in automation, Azure native services, and modern DevOps practices. You will build and manage cloud native solutions and automated deployment pipelines using Azure DevOps, GitHub Actions, and YAML to enhance delivery speed, system reliability, and operational efficiency. You will design secure, scalable architectures across the Azure platform, while contributing to a high performance engineering culture within an Agile/Scrum environment. This position requires strong hands on expertise in automation scripting and the ability to proactively improve system monitoring and observability. Key Responsibilities: Build - Mastery - Innovate - Optimize Architect and Implement: Build robust Azure cloud solutions, leveraging services such as Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), API management, SQL Database and various Azure native components. DevOps Mastery: Define, optimize, and maintain Azure DevOps and GitHub Actions CI/CD pipelines, using Infrastructure as Code with Terraform, Bicep, and PowerShell scripting to streamline deployments, configuration updates, maintenance, and provisioning tasks. Innovate: Conduct proof of concepts for emerging Azure technologies and Gen AI applications. Platform integration: Integrate and manage key platform services, including Storage, Networking, Identity, and Monitoring, ensuring seamless end to end operations. Well Architected: Implement secure, scalable designs following best practices for availability, performance optimization, and cloud security. Collaboration: Work within Agile/Scrum teams, partnering with developers, cloud engineers, and stakeholders to deliver high quality, cloud ready solutions. Analytical skills: Diagnose and resolve complex issues in cloud and DevOps environments, applying strong problem solving and analytical skills. Optimize: Ensure solutions are cost effective, high performing, and reliably secure. Take on a prominent role in the architecture and design of web solutions. Work with the wider development team to scope out and develop new web applications for existing services. Develop a flexible and well structured back end architecture. Participate in code reviews, testing, and quality assurance processes to ensure high quality code Help identify, escalat, resolve any technical issues and problems that might occur. Participate in code reviews, testing, and quality assurance to meet project goals and timelines. Provide technical guidance to junior developers and communicate effectively with clients and stakeholders. Set up and manage the computational infrastructure required to build, test and release applications. Develop and maintain tools to assist other developers in delivering their changes to production environments quickly and reliably. Establish and enforce development and coding best practices within the teams. Automate existing manual tasks to reduce delivery time and free up time for core development. Share knowledge and collaborate effectively with the rest of the Compute team based in other locations. Levallois-Perret . France Manager At Devoteam, we help organisations unlock the full potential of the cloud. As a Microsoft Cloud Consultant, you guide customers through their cloud journey and help them build secure, scalable and futureproof platforms. You guide them through the complexities of Microsoft Azure and ensure their platform is engineered for long term success. You'll join a team that thrives on innovation, collaboration and continuous learning-because shaping the future of cloud means staying ahead of it. Your role As a Cloud Consultant, you support customers in designing, managing and improving their cloud environments. You translate business needs into smart technical solutions and ensure the underlying platform is reliable, secure and ready for growth. You will: Support customers with the management, integration and maintenance of their cloud platform, ensuring stability, security and operational excellence. Work on core infrastructure and technology services within the landing zone, helping customers build a strong and compliant cloud foundation. Collaborate closely with DevOps teams, who focus on development practices and platform usage, while you ensure the platform itself is robust and well architected. Collaborate with the Data & AI teams to ensure transformation projects provide the necessary foundations for advanced AI Foundry and Fabric implementations. Conduct feasibility studies for new cloud services or platform improvements, always keeping an eye on innovation and long term value. Think proactively about security, maintainability, flexibility and efficiency in every solution you design. We are seeking our next talents to work on data-related projects (at Strategy, Business, and Operations levels). The ideal candidate will have a deep understanding of data analysis, management, and visualization, coupled with strong problem solving and communication skills. The Data Consultant will collaborate with clients and internal teams to assess data needs, develop strategies for effective data utilization, and implement solutions that drive business insights. Responsibilities: Analyze complex datasets to identify trends, patterns, and insights. Interpret data to provide actionable recommendations for business improvement. Work closely with clients to understand their business goals and data requirements. Collaborate on the development of data strategies aligned with client objectives. Design and implement data management processes to ensure data accuracy, completeness, and security. Develop and maintain data documentation and metadata. Create visually appealing and insightful reports and dashboards. Communicate data findings effectively to both technical and non-technical stakeholders. Identify and resolve data related issues and challenges. Propose innovative solutions to improve data processes and systems. Stay updated on industry trends and advancements in data technologies. Provide guidance on the selection and implementation of data tools and technologies. Levallois-Perret . France & Devops Engineer Vos Missions : Lisboa . Portugal Assurance Analyst Ability to elicit and document technical requirements; Preparation of use cases for validation of the solution under implementation; Manage and validate the requirements; Identify gaps and opportunities for process improvements; Analyze functional and technical specifications to ensure that the construction and definition of test cases is in agreement; Execution of different types of software tests in order to validate that the developed solutions respond to the requirements defined in the technical and functional specifications, ensuring compliance with the defined testing framework; Updating documentation and deliverables related to testing (test plans, test scripts and evidence reports). Machelen . Belgium & Compliance Engineer What are we looking for? As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions to remediate their risks. What will your day look like? You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients. This can include data entry into ServiceNow GRC tool, creating status reports and maintain statistics. You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, and Business Recovery programs. Who will you work with? You will be part of the Cyber Trust team with more than 50 people in Belgium, exchanging insights and knowledge, "ensuring a secure IT environment protecting the business goals". You will work with our customer's business and technical employees to capture, discuss and verify cyber risks. You work on flexible daily basis, on site at client's office, at Devoteam in Zaventem or at home. You will report to your practice manager, who will be your point of contact for development and career guidance.
Apr 17, 2026
Full time
REQUISITOS The Role: We are seeking a highly skilled Senior Azure Cloud DevOps Engineer with deep experience (3-5 years) in automation, Azure native services, and modern DevOps practices. You will build and manage cloud native solutions and automated deployment pipelines using Azure DevOps, GitHub Actions, and YAML to enhance delivery speed, system reliability, and operational efficiency. You will design secure, scalable architectures across the Azure platform, while contributing to a high performance engineering culture within an Agile/Scrum environment. This position requires strong hands on expertise in automation scripting and the ability to proactively improve system monitoring and observability. Key Responsibilities: Build - Mastery - Innovate - Optimize Architect and Implement: Build robust Azure cloud solutions, leveraging services such as Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), API management, SQL Database and various Azure native components. DevOps Mastery: Define, optimize, and maintain Azure DevOps and GitHub Actions CI/CD pipelines, using Infrastructure as Code with Terraform, Bicep, and PowerShell scripting to streamline deployments, configuration updates, maintenance, and provisioning tasks. Innovate: Conduct proof of concepts for emerging Azure technologies and Gen AI applications. Platform integration: Integrate and manage key platform services, including Storage, Networking, Identity, and Monitoring, ensuring seamless end to end operations. Well Architected: Implement secure, scalable designs following best practices for availability, performance optimization, and cloud security. Collaboration: Work within Agile/Scrum teams, partnering with developers, cloud engineers, and stakeholders to deliver high quality, cloud ready solutions. Analytical skills: Diagnose and resolve complex issues in cloud and DevOps environments, applying strong problem solving and analytical skills. Optimize: Ensure solutions are cost effective, high performing, and reliably secure. Take on a prominent role in the architecture and design of web solutions. Work with the wider development team to scope out and develop new web applications for existing services. Develop a flexible and well structured back end architecture. Participate in code reviews, testing, and quality assurance processes to ensure high quality code Help identify, escalat, resolve any technical issues and problems that might occur. Participate in code reviews, testing, and quality assurance to meet project goals and timelines. Provide technical guidance to junior developers and communicate effectively with clients and stakeholders. Set up and manage the computational infrastructure required to build, test and release applications. Develop and maintain tools to assist other developers in delivering their changes to production environments quickly and reliably. Establish and enforce development and coding best practices within the teams. Automate existing manual tasks to reduce delivery time and free up time for core development. Share knowledge and collaborate effectively with the rest of the Compute team based in other locations. Levallois-Perret . France Manager At Devoteam, we help organisations unlock the full potential of the cloud. As a Microsoft Cloud Consultant, you guide customers through their cloud journey and help them build secure, scalable and futureproof platforms. You guide them through the complexities of Microsoft Azure and ensure their platform is engineered for long term success. You'll join a team that thrives on innovation, collaboration and continuous learning-because shaping the future of cloud means staying ahead of it. Your role As a Cloud Consultant, you support customers in designing, managing and improving their cloud environments. You translate business needs into smart technical solutions and ensure the underlying platform is reliable, secure and ready for growth. You will: Support customers with the management, integration and maintenance of their cloud platform, ensuring stability, security and operational excellence. Work on core infrastructure and technology services within the landing zone, helping customers build a strong and compliant cloud foundation. Collaborate closely with DevOps teams, who focus on development practices and platform usage, while you ensure the platform itself is robust and well architected. Collaborate with the Data & AI teams to ensure transformation projects provide the necessary foundations for advanced AI Foundry and Fabric implementations. Conduct feasibility studies for new cloud services or platform improvements, always keeping an eye on innovation and long term value. Think proactively about security, maintainability, flexibility and efficiency in every solution you design. We are seeking our next talents to work on data-related projects (at Strategy, Business, and Operations levels). The ideal candidate will have a deep understanding of data analysis, management, and visualization, coupled with strong problem solving and communication skills. The Data Consultant will collaborate with clients and internal teams to assess data needs, develop strategies for effective data utilization, and implement solutions that drive business insights. Responsibilities: Analyze complex datasets to identify trends, patterns, and insights. Interpret data to provide actionable recommendations for business improvement. Work closely with clients to understand their business goals and data requirements. Collaborate on the development of data strategies aligned with client objectives. Design and implement data management processes to ensure data accuracy, completeness, and security. Develop and maintain data documentation and metadata. Create visually appealing and insightful reports and dashboards. Communicate data findings effectively to both technical and non-technical stakeholders. Identify and resolve data related issues and challenges. Propose innovative solutions to improve data processes and systems. Stay updated on industry trends and advancements in data technologies. Provide guidance on the selection and implementation of data tools and technologies. Levallois-Perret . France & Devops Engineer Vos Missions : Lisboa . Portugal Assurance Analyst Ability to elicit and document technical requirements; Preparation of use cases for validation of the solution under implementation; Manage and validate the requirements; Identify gaps and opportunities for process improvements; Analyze functional and technical specifications to ensure that the construction and definition of test cases is in agreement; Execution of different types of software tests in order to validate that the developed solutions respond to the requirements defined in the technical and functional specifications, ensuring compliance with the defined testing framework; Updating documentation and deliverables related to testing (test plans, test scripts and evidence reports). Machelen . Belgium & Compliance Engineer What are we looking for? As a Security GRC consultant, you are able to engage with our clients in all industry sectors to scope out their cyber requirements and to deliver on their Governance, Risk and Compliance projects based on your expert advice. You are able to help clients understand their risk exposure in their environment and design solutions to remediate their risks. What will your day look like? You will adopt and integrate Compliance & Risk Frameworks for specific projects at our clients. This can include data entry into ServiceNow GRC tool, creating status reports and maintain statistics. You will also support our clients in the development of their security program regarding compliance and data privacy, which includes performing or documenting Framework Assessments; advising on or creating appropriate Policies; and revising, creating, or assisting in the creation of Risk Management, Incident Response, and Business Recovery programs. Who will you work with? You will be part of the Cyber Trust team with more than 50 people in Belgium, exchanging insights and knowledge, "ensuring a secure IT environment protecting the business goals". You will work with our customer's business and technical employees to capture, discuss and verify cyber risks. You work on flexible daily basis, on site at client's office, at Devoteam in Zaventem or at home. You will report to your practice manager, who will be your point of contact for development and career guidance.
Join Ligentia! As a Business Analyst, you will sit at the intersection of our clients, operations, and technology, supporting the full product lifecycle from shaping new ideas to driving client onboarding programmes and ongoing enhancements. Working in agile sprints, you will turn ambiguity into clarity for our engineering teams and ensure our solutions align with real-world operational needs. Your Role Requirements & User Stories: Produce clear, structured user stories and acceptance criteria in Azure DevOps. Stakeholder Management: Build trusted relationships across Engineering, Data, and Product teams to manage expectations and facilitate alignment. Product Development: Support the discovery of new features, analyse existing platforms (Ligentix, Wayfinder, L4), and ensure solutions align with operational needs. Client Onboarding: Lead BA workstreams for onboarding, analysing client models and coordinating UAT sign-offs. AI & Innovation: Use and champion AI assisted tools to accelerate analysis, documentation, and productivity. What You'll Need Essential Considerable experience in a Business Analyst role, with a proven track record of managing the full SDLC from requirements gathering to go live. Strong proficiency in both Agile and Waterfall environments. High level expertise in writing user stories and acceptance criteria, with hands on experience using Azure DevOps or Jira. A proactive and analytical mindset with the ability to break down complex problems into simple, actionable decisions. Excellent communication and facilitation skills, capable of bridging the gap between technical details and business decision making. Desirable Experience in a Supply Chain, Freight Forwarding or Logistics environment. Familiarity with CargoWise One or similar ERP/TMS platforms. Exposure to product discovery frameworks. Understanding of data structures and common integration methods. Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now. Ready to join us? Apply now! To apply, please send an up to date resume to . For more information about how we process your data please visit our privacy policy. Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis. Languages English
Apr 16, 2026
Full time
Join Ligentia! As a Business Analyst, you will sit at the intersection of our clients, operations, and technology, supporting the full product lifecycle from shaping new ideas to driving client onboarding programmes and ongoing enhancements. Working in agile sprints, you will turn ambiguity into clarity for our engineering teams and ensure our solutions align with real-world operational needs. Your Role Requirements & User Stories: Produce clear, structured user stories and acceptance criteria in Azure DevOps. Stakeholder Management: Build trusted relationships across Engineering, Data, and Product teams to manage expectations and facilitate alignment. Product Development: Support the discovery of new features, analyse existing platforms (Ligentix, Wayfinder, L4), and ensure solutions align with operational needs. Client Onboarding: Lead BA workstreams for onboarding, analysing client models and coordinating UAT sign-offs. AI & Innovation: Use and champion AI assisted tools to accelerate analysis, documentation, and productivity. What You'll Need Essential Considerable experience in a Business Analyst role, with a proven track record of managing the full SDLC from requirements gathering to go live. Strong proficiency in both Agile and Waterfall environments. High level expertise in writing user stories and acceptance criteria, with hands on experience using Azure DevOps or Jira. A proactive and analytical mindset with the ability to break down complex problems into simple, actionable decisions. Excellent communication and facilitation skills, capable of bridging the gap between technical details and business decision making. Desirable Experience in a Supply Chain, Freight Forwarding or Logistics environment. Familiarity with CargoWise One or similar ERP/TMS platforms. Exposure to product discovery frameworks. Understanding of data structures and common integration methods. Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivalled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now. Ready to join us? Apply now! To apply, please send an up to date resume to . For more information about how we process your data please visit our privacy policy. Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis. Languages English
Shape the future of our cloud and IT infrastructure Location: Crowborough with hybrid workingAt Servomex, our colleagues are at the heart of our mission and we are excited to be looking for an experienced Senior Cloud & Infrastructure Engineer to play a key role in designing, delivering and supporting secure, resilient, and modern IT services across our organisation.This is a hands-on technical role with real influence. You'll take ownership of our Azure and Microsoft 365 platforms, contribute to cloud and infrastructure strategy, and ensure services are reliable, secure and aligned with business goals. Alongside delivery, you'll mentor colleagues, promote best practice, and help drive continual improvement across our IT environments.If you enjoy combining deep technical expertise with problem-solving, collaboration and service ownership, this could be an excellent next step. Base salary range - up to £65,000 Location - Crowborough, East Sussex Hybrid - three days onsite Permanent eligibility to work in the UK - no sponsorship available Key responsibilities include: Own and manage Azure and Microsoft 365 environments, ensuring security, resilience, governance, and cost visibility Design, build, and support cloud, hybrid, and on-premise infrastructure solutions aligned to business needs and best practices Act as technical owner for key platforms and services, making day-to-day technical decisions within agreed governance frameworks Implement and maintain identity and access management using Entra ID, Conditional Access, MFA, and RBAC Administer and optimize Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune Lead and support legacy system modernization and cloud migrations Maintain and improve backup, disaster recovery, and business continuity solutions Monitor platform health, performance, and capacity, taking proactive action to reduce risk Own endpoint and device management, including build standards and compliance Act as a Level 2/3 escalation point for complex incidents and root cause analysis Work closely with internal stakeholders, suppliers, and partners What we're looking for: Strong hands on experience with Azure and Microsoft 365 administration in a production environment Solid knowledge of Entra ID / Azure AD, Active Directory, Group Policy, identity governance, and security controls Experience supporting hybrid infrastructure operations, including: Virtualisation (VMware vSphere / ESXi) Backup and disaster recovery Core networking (TCP/IP, DNS, DHCP, LAN, firewalls) Proven experience operating and securing live services, with a focus on stability, resilience, and risk reduction Confident acting as a Level 2/3 escalation point, owning incidents through to resolution Experience defining and maintaining technical standards, operating models, and documentation Comfortable working with third party suppliers and internal stakeholders to deliver reliable IT services Strong troubleshooting, communication, and ownership mindset within an ITIL aligned environment Nice to have: PowerShell or automation experience, exposure to Azure PaaS or serverless services, Veeam or VMware tooling, ServiceNow, SAP or Salesforce, and relevant Microsoft, VMware, or security focused certifications. Education / Qualifications: A relevant degree, diploma, apprenticeship, or equivalent practical experience in Information Technology, Computer Science, Infrastructure, Cloud, or a related discipline. A full job description will be provided during the interview process. Location: Crowborough, East Sussex Job Type: Full Time, Permanent, Hybrid. Work Schedule: Monday to Friday Basic salary range: up to £65,000 Servomex considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits: You'll enjoy a competitive package that includes a discretionary bonus , private medical, a pension plan, with up to 10.5% employer contribution, and 25 days' annual leave with the option to buy more , plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme , life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more! Interview & Selection Process: We want you to feel confident that Servomex is the right place for you. Throughout the process, you'll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like. Friendly chat with our Talent Team Teams video interview with the hiring team On site interview, meet the team and tour of our facility We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place. We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability. Virtual Tour of Servomex, UK.At Servomex, we are united by a shared purpose: helping industry operate more sustainably, while safeguarding people and the planet. Founded over 74 years ago, we are recognised as the world's leading experts in gas analysis solutions and are proud to be part of the global Spectris Group.Our work spans a broad spectrum of industries, from enabling low-emission power generation and sustainable manufacturing, to supporting high-purity medical oxygen, enhancing facility safety, and advancing innovative research. A career at Servomex means contributing to initiatives that create cleaner air, healthier outcomes, and a more sustainable world.Equally important is our investment in our people. We are honoured to have received numerous global awards and accreditations, reflecting a culture that actively encourages colleagues to bring their whole selves to work. Our collaborative and inclusive environment values wellbeing, continuous learning, and personal growth at every stage of your career. Guided by our values Be True, Own It, and Aim High we empower our people to act with integrity, take ownership, and push boundaries as they build their future with us.Whether you are just starting your career, bringing established expertise, or looking to take the next step, you will find opportunities at Servomex to make a genuine impact. With a truly global footprint, our hubs and centres are located across the UK, US, Asia, Europe, and the Middle East, bringing together diverse talent, perspectives, and ideas from around the world.
Apr 16, 2026
Full time
Shape the future of our cloud and IT infrastructure Location: Crowborough with hybrid workingAt Servomex, our colleagues are at the heart of our mission and we are excited to be looking for an experienced Senior Cloud & Infrastructure Engineer to play a key role in designing, delivering and supporting secure, resilient, and modern IT services across our organisation.This is a hands-on technical role with real influence. You'll take ownership of our Azure and Microsoft 365 platforms, contribute to cloud and infrastructure strategy, and ensure services are reliable, secure and aligned with business goals. Alongside delivery, you'll mentor colleagues, promote best practice, and help drive continual improvement across our IT environments.If you enjoy combining deep technical expertise with problem-solving, collaboration and service ownership, this could be an excellent next step. Base salary range - up to £65,000 Location - Crowborough, East Sussex Hybrid - three days onsite Permanent eligibility to work in the UK - no sponsorship available Key responsibilities include: Own and manage Azure and Microsoft 365 environments, ensuring security, resilience, governance, and cost visibility Design, build, and support cloud, hybrid, and on-premise infrastructure solutions aligned to business needs and best practices Act as technical owner for key platforms and services, making day-to-day technical decisions within agreed governance frameworks Implement and maintain identity and access management using Entra ID, Conditional Access, MFA, and RBAC Administer and optimize Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune Lead and support legacy system modernization and cloud migrations Maintain and improve backup, disaster recovery, and business continuity solutions Monitor platform health, performance, and capacity, taking proactive action to reduce risk Own endpoint and device management, including build standards and compliance Act as a Level 2/3 escalation point for complex incidents and root cause analysis Work closely with internal stakeholders, suppliers, and partners What we're looking for: Strong hands on experience with Azure and Microsoft 365 administration in a production environment Solid knowledge of Entra ID / Azure AD, Active Directory, Group Policy, identity governance, and security controls Experience supporting hybrid infrastructure operations, including: Virtualisation (VMware vSphere / ESXi) Backup and disaster recovery Core networking (TCP/IP, DNS, DHCP, LAN, firewalls) Proven experience operating and securing live services, with a focus on stability, resilience, and risk reduction Confident acting as a Level 2/3 escalation point, owning incidents through to resolution Experience defining and maintaining technical standards, operating models, and documentation Comfortable working with third party suppliers and internal stakeholders to deliver reliable IT services Strong troubleshooting, communication, and ownership mindset within an ITIL aligned environment Nice to have: PowerShell or automation experience, exposure to Azure PaaS or serverless services, Veeam or VMware tooling, ServiceNow, SAP or Salesforce, and relevant Microsoft, VMware, or security focused certifications. Education / Qualifications: A relevant degree, diploma, apprenticeship, or equivalent practical experience in Information Technology, Computer Science, Infrastructure, Cloud, or a related discipline. A full job description will be provided during the interview process. Location: Crowborough, East Sussex Job Type: Full Time, Permanent, Hybrid. Work Schedule: Monday to Friday Basic salary range: up to £65,000 Servomex considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits: You'll enjoy a competitive package that includes a discretionary bonus , private medical, a pension plan, with up to 10.5% employer contribution, and 25 days' annual leave with the option to buy more , plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme , life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more! Interview & Selection Process: We want you to feel confident that Servomex is the right place for you. Throughout the process, you'll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like. Friendly chat with our Talent Team Teams video interview with the hiring team On site interview, meet the team and tour of our facility We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place. We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability. Virtual Tour of Servomex, UK.At Servomex, we are united by a shared purpose: helping industry operate more sustainably, while safeguarding people and the planet. Founded over 74 years ago, we are recognised as the world's leading experts in gas analysis solutions and are proud to be part of the global Spectris Group.Our work spans a broad spectrum of industries, from enabling low-emission power generation and sustainable manufacturing, to supporting high-purity medical oxygen, enhancing facility safety, and advancing innovative research. A career at Servomex means contributing to initiatives that create cleaner air, healthier outcomes, and a more sustainable world.Equally important is our investment in our people. We are honoured to have received numerous global awards and accreditations, reflecting a culture that actively encourages colleagues to bring their whole selves to work. Our collaborative and inclusive environment values wellbeing, continuous learning, and personal growth at every stage of your career. Guided by our values Be True, Own It, and Aim High we empower our people to act with integrity, take ownership, and push boundaries as they build their future with us.Whether you are just starting your career, bringing established expertise, or looking to take the next step, you will find opportunities at Servomex to make a genuine impact. With a truly global footprint, our hubs and centres are located across the UK, US, Asia, Europe, and the Middle East, bringing together diverse talent, perspectives, and ideas from around the world.
Computer Futures / SThree Group
Wolverhampton, Staffordshire
Senior IT Support Analyst - Detailed Job Description Location: UK (occasional travel required) Clearance: Must be eligible for SC Clearance (UK nationals only) Employment Type: Permanent Environment: Highly regulated engineering / technical sector Role Overview The Senior IT Support Analyst will play a key role in delivering advanced technical support across a secure, highly regulated engineering environment. The role focuses on the security, resilience, and operational stability of IT systems, supported by strong expertise in infrastructure, Microsoft technologies, virtualisation, and cybersecurity best practice. You will be part of a dedicated IT function responsible for maintaining critical business systems, ensuring compliance with regulatory frameworks, and supporting ongoing improvement projects across the organisation's technical landscape. Key Responsibilities Technical Support & Operations Provide advanced support for hardware, software, networking, and security incidents. Investigate, diagnose, and resolve complex technical issues across server, desktop, and infrastructure environments. Deliver high-level support to internal users and ensure service continuity. Infrastructure & Systems Administration Administer and maintain Windows Server environments (). Manage Active Directory, Group Policy, and Entra ID. Support and administer Privileged Access Management (PAM) and Role-Based Access Control (RBAC). Maintain and optimise Microsoft 365 services, including Exchange Online, Teams, and Purview. Support VMware vSphere and VMware Horizon VDI platforms. Security, Governance & Compliance Ensure systems adhere to organisational security policies and regulatory standards. Support compliance with cybersecurity frameworks such as ISO 27001, Cyber Essentials Plus, and CAF 2.0. Deploy, monitor, and maintain endpoint security solutions. Contribute to audit readiness and documentation requirements. Backup, Recovery & Resilience Support backup and disaster recovery procedures to maintain system continuity. Assist in testing, validating, and maintaining DR plans and tooling. Networking Support Assist with troubleshooting network issues including TCP/IP, DNS, DHCP, and connectivity problems. Collaborate with network specialists to resolve escalated issues. Project Delivery & Continuous Improvement Participate in or lead IT projects aimed at system upgrades, security enhancements, and process improvements. Contribute to technology roadmaps, system enhancements, and infrastructure evolution. Maintain accurate technical documentation, asset inventories, and configuration records. Additional Duties Provide occasional out-of-hours support for maintenance windows or critical tasks. Travel to satellite UK office locations when required. Essential Skills & Experience Strong 2nd line experience with exposure to 3rd line responsibilities in enterprise environments. Advanced knowledge of Windows Server, Active Directory, Entra ID, and Microsoft 365. Experience supporting VMware vSphere and Horizon VDI. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP). Familiarity with backup solutions and business continuity processes. Awareness of IT security principles and governance frameworks. Excellent analytical and technical troubleshooting skills. Experience supporting Autodesk products. Full UK driving licence. Must be a UK national due to security clearance requirements. Desirable Skills Exposure to Azure or AWS cloud environments. Experience with endpoint management tools such as Intune. Knowledge of alternative hypervisors (Nutanix AHV, Hyper V). Experience with disaster recovery planning and testing. Familiarity with SAP S/4HANA. Personal Attributes Strong technical curiosity and willingness to learn. Methodical, structured, and security focused in approach. Able to translate complex technical issues to non technical users. Comfortable working independently and taking ownership of outcomes. Effective communicator with strong stakeholder management abilities. Self starter with high attention to detail and excellent documentation habits. Demonstrates integrity, professionalism, and a collaborative working style.
Apr 16, 2026
Full time
Senior IT Support Analyst - Detailed Job Description Location: UK (occasional travel required) Clearance: Must be eligible for SC Clearance (UK nationals only) Employment Type: Permanent Environment: Highly regulated engineering / technical sector Role Overview The Senior IT Support Analyst will play a key role in delivering advanced technical support across a secure, highly regulated engineering environment. The role focuses on the security, resilience, and operational stability of IT systems, supported by strong expertise in infrastructure, Microsoft technologies, virtualisation, and cybersecurity best practice. You will be part of a dedicated IT function responsible for maintaining critical business systems, ensuring compliance with regulatory frameworks, and supporting ongoing improvement projects across the organisation's technical landscape. Key Responsibilities Technical Support & Operations Provide advanced support for hardware, software, networking, and security incidents. Investigate, diagnose, and resolve complex technical issues across server, desktop, and infrastructure environments. Deliver high-level support to internal users and ensure service continuity. Infrastructure & Systems Administration Administer and maintain Windows Server environments (). Manage Active Directory, Group Policy, and Entra ID. Support and administer Privileged Access Management (PAM) and Role-Based Access Control (RBAC). Maintain and optimise Microsoft 365 services, including Exchange Online, Teams, and Purview. Support VMware vSphere and VMware Horizon VDI platforms. Security, Governance & Compliance Ensure systems adhere to organisational security policies and regulatory standards. Support compliance with cybersecurity frameworks such as ISO 27001, Cyber Essentials Plus, and CAF 2.0. Deploy, monitor, and maintain endpoint security solutions. Contribute to audit readiness and documentation requirements. Backup, Recovery & Resilience Support backup and disaster recovery procedures to maintain system continuity. Assist in testing, validating, and maintaining DR plans and tooling. Networking Support Assist with troubleshooting network issues including TCP/IP, DNS, DHCP, and connectivity problems. Collaborate with network specialists to resolve escalated issues. Project Delivery & Continuous Improvement Participate in or lead IT projects aimed at system upgrades, security enhancements, and process improvements. Contribute to technology roadmaps, system enhancements, and infrastructure evolution. Maintain accurate technical documentation, asset inventories, and configuration records. Additional Duties Provide occasional out-of-hours support for maintenance windows or critical tasks. Travel to satellite UK office locations when required. Essential Skills & Experience Strong 2nd line experience with exposure to 3rd line responsibilities in enterprise environments. Advanced knowledge of Windows Server, Active Directory, Entra ID, and Microsoft 365. Experience supporting VMware vSphere and Horizon VDI. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP). Familiarity with backup solutions and business continuity processes. Awareness of IT security principles and governance frameworks. Excellent analytical and technical troubleshooting skills. Experience supporting Autodesk products. Full UK driving licence. Must be a UK national due to security clearance requirements. Desirable Skills Exposure to Azure or AWS cloud environments. Experience with endpoint management tools such as Intune. Knowledge of alternative hypervisors (Nutanix AHV, Hyper V). Experience with disaster recovery planning and testing. Familiarity with SAP S/4HANA. Personal Attributes Strong technical curiosity and willingness to learn. Methodical, structured, and security focused in approach. Able to translate complex technical issues to non technical users. Comfortable working independently and taking ownership of outcomes. Effective communicator with strong stakeholder management abilities. Self starter with high attention to detail and excellent documentation habits. Demonstrates integrity, professionalism, and a collaborative working style.
Software Development Engineer page is loaded Software Development Engineerlocations: Office - London: Office - Edinburghtime type: Full timeposted on: Posted Todayjob requisition id: R11711Clearwater Analytics' mission is to become the world's most trusted and comprehensive technology platform for investment reporting, accounting, and analytics. With our team, you will partner with the most sophisticated and innovative institutional investors around the world. If you are infectiously passionate about what you do, intensely committed to clients, and driven by continuous innovation and improvement We want you to apply! This software engineering role joins one of our Alternative Assets Engineering teams - a dedicated group focused on developing solutions for fund analytics and fund research products that support our clients' alternative investment portfolios, including private funds, real estate, and infrastructure. We collaborate closely with investment professionals to create tools that streamline operations, enhance data accuracy, and provide actionable insights. This role is part of an AI-based engineering team, with product and engineering experts working side by side. Some experience in Claude or another AI-based engineering practice, as well as a willingness to work in this way, is what we are looking for in this role. Responsibilities: Developing quality software that is used by some of the world's largest technology firms, fixed income asset managers, and custodian banks Participate in Agile meetings to contribute with development strategies and product roadmap Owning critical processes that are highly available and scalable Producing tremendous feature enhancements and reacting quickly to emerging technologies Encouraging collaboration and stimulating creativity Helping mentor entry-level developers Contributing to design and architectural decisions Providing leadership and expertise to our ever-growing workforce Testing and validating in development and production code that they own, deploy, and monitor Understanding, responding to, and addressing customer issues with empathy and in a timely manner Independently can move a major feature or service through an entire lifecycle of design, development, deployment, and maintenance Deep knowledge in multiple teams' domains; broad understanding of CW systems. Creates documentation of system requirements and behavior across domains Willingly takes on unowned and undesirable work that helps team velocity and quality Is in touch with client needs and understands their usage Consulted on quality, scaling and performance requirements before development on new features begins. Understands, finds, and proposes solutions for systemic problems Leads in the technical breakdown of deliverables and capabilities into features and stories. Expert in unit testing techniques and design for testability, contributes to automated system testing requirements and design Improves code quality and architecture to ensure testability and maintainability Understands, designs, and tests for impact/performance on dependencies and adjacent components and services. Builds and maintains code in the context and awareness of the larger system Requirements: Bachelor's degree in Computer Science or related field Strong problem-solving skills 4+ years professional experience programming in Java Knowledge of financial markets is essential, experience working in a Private Markets environment is a strong plus Some experience using LLM or AI-based engineering is a strong plus Background in SDLC & Agile practices. Experience in monitoring production systems. Experience with Machine Learning Experience working with Cloud Platforms (AWS/Azure/GCP). Must be able to communicate (speak, read, comprehend, write in English). Desired Experience or Skills: Ability to build scalable backend services (Microservices, polyglot storage, messaging systems, data processing pipelines). Possess strong analytical skills, with excellent problem-solving abilities in the face of ambiguity. Excellent written and verbal skills. Ability to contribute to software design documentation, presentation, sequence diagrams and present complex technical designs in a concise manner. Professional experience in building distributed software systems, specializing in big data and NoSQL database technologies is good to have (Hadoop, Spark, DynamoDB, HBase, Hive, Cassandra, Vertica). Strong problem-solving skills. Strong organizational, interpersonal, and communication skills. Detail oriented. Motivated, team player.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Apr 16, 2026
Full time
Software Development Engineer page is loaded Software Development Engineerlocations: Office - London: Office - Edinburghtime type: Full timeposted on: Posted Todayjob requisition id: R11711Clearwater Analytics' mission is to become the world's most trusted and comprehensive technology platform for investment reporting, accounting, and analytics. With our team, you will partner with the most sophisticated and innovative institutional investors around the world. If you are infectiously passionate about what you do, intensely committed to clients, and driven by continuous innovation and improvement We want you to apply! This software engineering role joins one of our Alternative Assets Engineering teams - a dedicated group focused on developing solutions for fund analytics and fund research products that support our clients' alternative investment portfolios, including private funds, real estate, and infrastructure. We collaborate closely with investment professionals to create tools that streamline operations, enhance data accuracy, and provide actionable insights. This role is part of an AI-based engineering team, with product and engineering experts working side by side. Some experience in Claude or another AI-based engineering practice, as well as a willingness to work in this way, is what we are looking for in this role. Responsibilities: Developing quality software that is used by some of the world's largest technology firms, fixed income asset managers, and custodian banks Participate in Agile meetings to contribute with development strategies and product roadmap Owning critical processes that are highly available and scalable Producing tremendous feature enhancements and reacting quickly to emerging technologies Encouraging collaboration and stimulating creativity Helping mentor entry-level developers Contributing to design and architectural decisions Providing leadership and expertise to our ever-growing workforce Testing and validating in development and production code that they own, deploy, and monitor Understanding, responding to, and addressing customer issues with empathy and in a timely manner Independently can move a major feature or service through an entire lifecycle of design, development, deployment, and maintenance Deep knowledge in multiple teams' domains; broad understanding of CW systems. Creates documentation of system requirements and behavior across domains Willingly takes on unowned and undesirable work that helps team velocity and quality Is in touch with client needs and understands their usage Consulted on quality, scaling and performance requirements before development on new features begins. Understands, finds, and proposes solutions for systemic problems Leads in the technical breakdown of deliverables and capabilities into features and stories. Expert in unit testing techniques and design for testability, contributes to automated system testing requirements and design Improves code quality and architecture to ensure testability and maintainability Understands, designs, and tests for impact/performance on dependencies and adjacent components and services. Builds and maintains code in the context and awareness of the larger system Requirements: Bachelor's degree in Computer Science or related field Strong problem-solving skills 4+ years professional experience programming in Java Knowledge of financial markets is essential, experience working in a Private Markets environment is a strong plus Some experience using LLM or AI-based engineering is a strong plus Background in SDLC & Agile practices. Experience in monitoring production systems. Experience with Machine Learning Experience working with Cloud Platforms (AWS/Azure/GCP). Must be able to communicate (speak, read, comprehend, write in English). Desired Experience or Skills: Ability to build scalable backend services (Microservices, polyglot storage, messaging systems, data processing pipelines). Possess strong analytical skills, with excellent problem-solving abilities in the face of ambiguity. Excellent written and verbal skills. Ability to contribute to software design documentation, presentation, sequence diagrams and present complex technical designs in a concise manner. Professional experience in building distributed software systems, specializing in big data and NoSQL database technologies is good to have (Hadoop, Spark, DynamoDB, HBase, Hive, Cassandra, Vertica). Strong problem-solving skills. Strong organizational, interpersonal, and communication skills. Detail oriented. Motivated, team player.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Data Platform Engineer page is loaded Data Platform Engineerlocations: Staines: Salford Quaystime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 16, 2026 (13 days left to apply)job requisition id: RJob Description: Data Platform Engineer Primary locations: Staines (TW18 3DZ) or Salford (M50 3SP) Flexible / Hybrid working options Permanent Full-time (37.5 hours) Salary: Neg. depending on experience + 10% bonus + excellent benefits We make health happen At Bupa, technology underpins everything we do. You'll join a growing digital and data community working across innovative platforms that support colleagues, clinicians, patients and our insurance customers. As part of our enterprise data platform team, you'll help build and operate the cloud infrastructure that powers analytics, reporting and data science across Bupa.This role is ideal for an engineer with hands on Azure and/or Snowflake experience who is ready to deepen their cloud engineering skills, contribute to automation and platform operations, and work in a highly regulated, mission driven environment. Please note: This is a platform engineering role rather than a traditional data engineering position. We welcome applicants from data engineering backgrounds with strong platform/IaC skills. How you'll help us make health happen: Support the design, build and maintenance of core Azure and Snowflake data platform components. Develop and maintain Infrastructure as Code using Terraform, enabling repeatable and automated deployments. Build and run CI/CD pipelines using Azure DevOps and/or GitHub Actions. Contribute to platform monitoring, including logging, metrics and alerting through observability tooling. Troubleshoot platform issues and escalate where appropriate. Collaborate with engineers, architects and data teams to provision secure and performant environments. Contribute to documentation, runbooks and operational procedures. Support continuous improvement by identifying enhancements to automation, performance and reliability. Key Skills & Experience 3+ years' experience in platform, cloud, or data platform engineering. Hands on experience with key Azure data services (e.g., Data Factory, Data Lake, Power BI/Fabric). Experience working with Snowflake or other relational cloud data platforms. Foundational to intermediate skills in Infrastructure as Code using Terraform. Experience building CI/CD pipelines using Azure DevOps or GitHub Actions. Working knowledge of monitoring tools such as Azure Monitor, Log Analytics, or Application Insights. Scripting skills (PowerShell, Bash, or Python) for automation tasks. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:• 25 days holiday, increasing through length of service, with option to buy or sell• Bupa health insurance as a benefit in kind• An enhanced pension plan and life insurance• Annual performance-based bonus• Onsite gyms or local discounts where no onsite gym available• Various other benefits and online discountsWe're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:ITLocations:Bupa Place, Staines - Willow House
Apr 16, 2026
Full time
Before submitting your application, you should read our to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Data Platform Engineer page is loaded Data Platform Engineerlocations: Staines: Salford Quaystime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 16, 2026 (13 days left to apply)job requisition id: RJob Description: Data Platform Engineer Primary locations: Staines (TW18 3DZ) or Salford (M50 3SP) Flexible / Hybrid working options Permanent Full-time (37.5 hours) Salary: Neg. depending on experience + 10% bonus + excellent benefits We make health happen At Bupa, technology underpins everything we do. You'll join a growing digital and data community working across innovative platforms that support colleagues, clinicians, patients and our insurance customers. As part of our enterprise data platform team, you'll help build and operate the cloud infrastructure that powers analytics, reporting and data science across Bupa.This role is ideal for an engineer with hands on Azure and/or Snowflake experience who is ready to deepen their cloud engineering skills, contribute to automation and platform operations, and work in a highly regulated, mission driven environment. Please note: This is a platform engineering role rather than a traditional data engineering position. We welcome applicants from data engineering backgrounds with strong platform/IaC skills. How you'll help us make health happen: Support the design, build and maintenance of core Azure and Snowflake data platform components. Develop and maintain Infrastructure as Code using Terraform, enabling repeatable and automated deployments. Build and run CI/CD pipelines using Azure DevOps and/or GitHub Actions. Contribute to platform monitoring, including logging, metrics and alerting through observability tooling. Troubleshoot platform issues and escalate where appropriate. Collaborate with engineers, architects and data teams to provision secure and performant environments. Contribute to documentation, runbooks and operational procedures. Support continuous improvement by identifying enhancements to automation, performance and reliability. Key Skills & Experience 3+ years' experience in platform, cloud, or data platform engineering. Hands on experience with key Azure data services (e.g., Data Factory, Data Lake, Power BI/Fabric). Experience working with Snowflake or other relational cloud data platforms. Foundational to intermediate skills in Infrastructure as Code using Terraform. Experience building CI/CD pipelines using Azure DevOps or GitHub Actions. Working knowledge of monitoring tools such as Azure Monitor, Log Analytics, or Application Insights. Scripting skills (PowerShell, Bash, or Python) for automation tasks. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:• 25 days holiday, increasing through length of service, with option to buy or sell• Bupa health insurance as a benefit in kind• An enhanced pension plan and life insurance• Annual performance-based bonus• Onsite gyms or local discounts where no onsite gym available• Various other benefits and online discountsWe're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:ITLocations:Bupa Place, Staines - Willow House
Sr. Software Development Engineer page is loaded Sr. Software Development Engineerlocations: Office - London: Office - Edinburghtime type: Full timeposted on: Posted Todayjob requisition id: R11712Clearwater Analytics' mission is to become the world's most trusted and comprehensive technology platform for investment reporting, accounting, and analytics. With our team, you will partner with the most sophisticated and innovative institutional investors around the world. If you are infectiously passionate about what you do, intensely committed to clients, and driven by continuous innovation and improvement We want you to apply! This software engineering role joins one of our Alternative Assets Engineering teams - a dedicated group focused on developing solutions for fund analytics and fund research products that support our clients' alternative investment portfolios, including private funds, real estate, and infrastructure. We collaborate closely with investment professionals to create tools that streamline operations, enhance data accuracy, and provide actionable insights. This role is part of an AI-based engineering team, with product and engineering experts working side by side. Some experience in Claude or another AI-based engineering practice, as well as a willingness to work in this way, is what we are looking for in this role. Responsibilities: Developing quality software that is used by some of the world's largest technology firms, fixed income asset managers, and custodian banks Participate in Agile meetings to contribute with development strategies and product roadmap Owning critical processes that are highly available and scalable Producing tremendous feature enhancements and reacting quickly to emerging technologies Encouraging collaboration and stimulating creativity Helping mentor entry-level developers Contributing to design and architectural decisions Providing leadership and expertise to our ever-growing workforce Testing and validating in development and production code that they own, deploy, and monitor Understanding, responding to, and addressing customer issues with empathy and in a timely manner Independently can move a major feature or service through an entire lifecycle of design, development, deployment, and maintenance Deep knowledge in multiple teams' domains; broad understanding of CW systems. Creates documentation of system requirements and behavior across domains Willingly takes on unowned and undesirable work that helps team velocity and quality Is in touch with client needs and understands their usage Consulted on quality, scaling and performance requirements before development on new features begins. Understands, finds, and proposes solutions for systemic problems Leads in the technical breakdown of deliverables and capabilities into features and stories. Expert in unit testing techniques and design for testability, contributes to automated system testing requirements and design Improves code quality and architecture to ensure testability and maintainability Understands, designs, and tests for impact/performance on dependencies and adjacent components and services. Builds and maintains code in the context and awareness of the larger system Requirements: Bachelor's degree in Computer Science or related field Strong problem-solving skills 6+ years professional experience programming in Java Knowledge of financial markets is essential, experience working in a Private Markets environment is a strong plus Some experience using LLM or AI-based engineering is a strong plus Background in SDLC & Agile practices. Experience in monitoring production systems. Experience with Machine Learning Experience working with Cloud Platforms (AWS/Azure/GCP). Must be able to communicate (speak, read, comprehend, write in English). Desired Experience or Skills: Ability to build scalable backend services (Microservices, polyglot storage, messaging systems, data processing pipelines). Possess strong analytical skills, with excellent problem-solving abilities in the face of ambiguity. Excellent written and verbal skills. Ability to contribute to software design documentation, presentation, sequence diagrams and present complex technical designs in a concise manner. Professional experience in building distributed software systems, specializing in big data and NoSQL database technologies is good to have (Hadoop, Spark, DynamoDB, HBase, Hive, Cassandra, Vertica). Strong organizational, interpersonal, and communication skills. Detail oriented. Motivated, team player.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Apr 16, 2026
Full time
Sr. Software Development Engineer page is loaded Sr. Software Development Engineerlocations: Office - London: Office - Edinburghtime type: Full timeposted on: Posted Todayjob requisition id: R11712Clearwater Analytics' mission is to become the world's most trusted and comprehensive technology platform for investment reporting, accounting, and analytics. With our team, you will partner with the most sophisticated and innovative institutional investors around the world. If you are infectiously passionate about what you do, intensely committed to clients, and driven by continuous innovation and improvement We want you to apply! This software engineering role joins one of our Alternative Assets Engineering teams - a dedicated group focused on developing solutions for fund analytics and fund research products that support our clients' alternative investment portfolios, including private funds, real estate, and infrastructure. We collaborate closely with investment professionals to create tools that streamline operations, enhance data accuracy, and provide actionable insights. This role is part of an AI-based engineering team, with product and engineering experts working side by side. Some experience in Claude or another AI-based engineering practice, as well as a willingness to work in this way, is what we are looking for in this role. Responsibilities: Developing quality software that is used by some of the world's largest technology firms, fixed income asset managers, and custodian banks Participate in Agile meetings to contribute with development strategies and product roadmap Owning critical processes that are highly available and scalable Producing tremendous feature enhancements and reacting quickly to emerging technologies Encouraging collaboration and stimulating creativity Helping mentor entry-level developers Contributing to design and architectural decisions Providing leadership and expertise to our ever-growing workforce Testing and validating in development and production code that they own, deploy, and monitor Understanding, responding to, and addressing customer issues with empathy and in a timely manner Independently can move a major feature or service through an entire lifecycle of design, development, deployment, and maintenance Deep knowledge in multiple teams' domains; broad understanding of CW systems. Creates documentation of system requirements and behavior across domains Willingly takes on unowned and undesirable work that helps team velocity and quality Is in touch with client needs and understands their usage Consulted on quality, scaling and performance requirements before development on new features begins. Understands, finds, and proposes solutions for systemic problems Leads in the technical breakdown of deliverables and capabilities into features and stories. Expert in unit testing techniques and design for testability, contributes to automated system testing requirements and design Improves code quality and architecture to ensure testability and maintainability Understands, designs, and tests for impact/performance on dependencies and adjacent components and services. Builds and maintains code in the context and awareness of the larger system Requirements: Bachelor's degree in Computer Science or related field Strong problem-solving skills 6+ years professional experience programming in Java Knowledge of financial markets is essential, experience working in a Private Markets environment is a strong plus Some experience using LLM or AI-based engineering is a strong plus Background in SDLC & Agile practices. Experience in monitoring production systems. Experience with Machine Learning Experience working with Cloud Platforms (AWS/Azure/GCP). Must be able to communicate (speak, read, comprehend, write in English). Desired Experience or Skills: Ability to build scalable backend services (Microservices, polyglot storage, messaging systems, data processing pipelines). Possess strong analytical skills, with excellent problem-solving abilities in the face of ambiguity. Excellent written and verbal skills. Ability to contribute to software design documentation, presentation, sequence diagrams and present complex technical designs in a concise manner. Professional experience in building distributed software systems, specializing in big data and NoSQL database technologies is good to have (Hadoop, Spark, DynamoDB, HBase, Hive, Cassandra, Vertica). Strong organizational, interpersonal, and communication skills. Detail oriented. Motivated, team player.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Senior Associate, Platform Infrastructure Engineering page is loaded Senior Associate, Platform Infrastructure Engineeringlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R7683 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Summary: We're looking for a highly motivated Engineer with a broad skillset to join our Platform Infrastructure Team within our Systematic Credit group. You will help build and maintain the reliable physical and virtual services on which our systems operate. The Role: In this Platform Infrastructure role, you will be hands-on and carry out a broad range of tasks ranging from desktop support, business continuity and database set up, to development operations, such as environment design and management.This role will involve collaboration with teams and individuals from across the firm as well as external vendors, so strong collaboration and communication skills are key. Technical Responsibilities: Enhancing and supporting the technical infrastructure, including compute, storage and network Providing development-operations (dev-ops) capability in partnership with the broader Engineering team Supporting out-source and SaaS providers who provide technical services, including Cloud, desktop and network Maintaining robust monitoring and response systems for firm infrastructure Enhancing & supporting on-premises technology, consisting primarily of desktop and infrastructure for research Supporting due diligence with respect to IT platform. Essential Requirements: Experience with cloud services Past use of automated delivery tooling, and familiarity with Kubernetes Experience with data onboarding and administration Experience with SaaS vendors A desire to be hands-on in an entrepreneurial firm. Desired Qualifications and Experience: Experience with CSPs such as AWS & Azure Experience with information security Ability to innovate & use new technologies to deliver value and drive progress Educated to degree level in Computer Science or other relevant degree. Reporting Relationships Principal Platform Infrastructure Engineer There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of December 31, 2025, Ares Management's global platform had approximately $623 billion of assets under management(1) with more than 4,200 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.(1) As of December 31, 2025. AUM amounts include funds managed by Ivy Hill Asset Management, LP., a wholly owned portfolio company of Ares Capital Corporation and registered investment adviser.
Apr 16, 2026
Full time
Senior Associate, Platform Infrastructure Engineering page is loaded Senior Associate, Platform Infrastructure Engineeringlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R7683 Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Summary: We're looking for a highly motivated Engineer with a broad skillset to join our Platform Infrastructure Team within our Systematic Credit group. You will help build and maintain the reliable physical and virtual services on which our systems operate. The Role: In this Platform Infrastructure role, you will be hands-on and carry out a broad range of tasks ranging from desktop support, business continuity and database set up, to development operations, such as environment design and management.This role will involve collaboration with teams and individuals from across the firm as well as external vendors, so strong collaboration and communication skills are key. Technical Responsibilities: Enhancing and supporting the technical infrastructure, including compute, storage and network Providing development-operations (dev-ops) capability in partnership with the broader Engineering team Supporting out-source and SaaS providers who provide technical services, including Cloud, desktop and network Maintaining robust monitoring and response systems for firm infrastructure Enhancing & supporting on-premises technology, consisting primarily of desktop and infrastructure for research Supporting due diligence with respect to IT platform. Essential Requirements: Experience with cloud services Past use of automated delivery tooling, and familiarity with Kubernetes Experience with data onboarding and administration Experience with SaaS vendors A desire to be hands-on in an entrepreneurial firm. Desired Qualifications and Experience: Experience with CSPs such as AWS & Azure Experience with information security Ability to innovate & use new technologies to deliver value and drive progress Educated to degree level in Computer Science or other relevant degree. Reporting Relationships Principal Platform Infrastructure Engineer There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, real estate, private equity and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of December 31, 2025, Ares Management's global platform had approximately $623 billion of assets under management(1) with more than 4,200 employees operating across North America, South America, Europe, Asia Pacific and the Middle East. For more information, please visit .Ares Management LLC (together with its related operating and administrative subsidiaries, "Ares Management") is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, alienage or citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, transgender status, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.Ares Management will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.(1) As of December 31, 2025. AUM amounts include funds managed by Ivy Hill Asset Management, LP., a wholly owned portfolio company of Ares Capital Corporation and registered investment adviser.
At CGI, we design and operate secure, resilient cloud platforms that power critical services for enterprise clients. As an Azure Technical Team Lead, you will drive the delivery, optimisation and continuous improvement of complex Azure environments within a managed services setting. Combining hands on expertise with technical leadership, you will guide DevOps practices, strengthen automation and ensure high performing, secure cloud operations. This is an opportunity to influence platform strategy, mentor talented engineers and deliver measurable improvements in reliability, scalability and cost efficiency, supported by a collaborative environment where your leadership and innovation directly shape client success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you must hold Security Check (SC) clearance or be eligible to obtain it. Whilst this is a hybrid position you should expect to work on client site in Nottingham for 2/3 days a week as required.
Apr 16, 2026
Full time
At CGI, we design and operate secure, resilient cloud platforms that power critical services for enterprise clients. As an Azure Technical Team Lead, you will drive the delivery, optimisation and continuous improvement of complex Azure environments within a managed services setting. Combining hands on expertise with technical leadership, you will guide DevOps practices, strengthen automation and ensure high performing, secure cloud operations. This is an opportunity to influence platform strategy, mentor talented engineers and deliver measurable improvements in reliability, scalability and cost efficiency, supported by a collaborative environment where your leadership and innovation directly shape client success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you must hold Security Check (SC) clearance or be eligible to obtain it. Whilst this is a hybrid position you should expect to work on client site in Nottingham for 2/3 days a week as required.
