Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base articles, SOPs, and runbooks for effective issue resolution. Provide technical support for DERMS functions such as DER aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). 3+ years of experience in application support, energy management systems, or grid operations platforms. Strong understanding of DERMS functions, distributed energy resources (solar, wind, batteries, EVs), and grid operations. Proficiency with Linux/Unix administration, databases (SQL/Oracle/PostgreSQL), and APIs/integration tools. Solid troubleshooting skills across application, middleware, and network layers. Experience with monitoring tools (Splunk, Grafana, AppDynamics, etc.). Familiarity with SCADA, ADMS, EMS, OMS, or other grid management systems. Excellent communication and problem-solving skills to collaborate with customers and cross-functional teams Preferred Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency JBRP1_UKTJ
Feb 18, 2026
Full time
Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment with SLA requirements. Conduct root cause analysis (RCA) and drive permanent fixes for recurring or high-severity issues. Support patching, upgrades, deployments, and system configuration changes. Collaborate with engineering and product teams to implement improvements in scalability, reliability, and cybersecurity. Maintain knowledge base articles, SOPs, and runbooks for effective issue resolution. Provide technical support for DERMS functions such as DER aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). 3+ years of experience in application support, energy management systems, or grid operations platforms. Strong understanding of DERMS functions, distributed energy resources (solar, wind, batteries, EVs), and grid operations. Proficiency with Linux/Unix administration, databases (SQL/Oracle/PostgreSQL), and APIs/integration tools. Solid troubleshooting skills across application, middleware, and network layers. Experience with monitoring tools (Splunk, Grafana, AppDynamics, etc.). Familiarity with SCADA, ADMS, EMS, OMS, or other grid management systems. Excellent communication and problem-solving skills to collaborate with customers and cross-functional teams Preferred Skills: Prior experience supporting DERMS or other OT/IT grid management platforms. Knowledge of GridOS ecosystem and integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency JBRP1_UKTJ
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.The Sales Engineer is the technical backbone of the new business sales organisation and works alongside territory sales executives to evangelise, architect, propose, and demonstrate business value to acquisition customers and partners throughout the sales process. In this position you will be responsible for a newly defined London-area territory paired together with a new business Account Executive. Primary Responsibilities and Duties Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers. Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer's journey. Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions. Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security. Be present and have strong contacts in the reseller and MSP channel communities. Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events. Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes. Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. Key Skills In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac. Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc. Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers. Hands-on solution demo & POV capability for endpoint and XDR solutions. Excellent written, verbal, presentation, time management, and attention to detail. Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools Knowledge and training in MEDDPICC & Technical Win processes. Business Application Experience (e.g., Slack, Salesforce, M365/Office). Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions. Knowledge in modern application deployment technologies including container and cloud based models. Key Competencies Drive for Results Communication Problem Solving Minimum Qualifications Minimum of 5 years in a customer-facing security technology or service pre-sales engineering role Minimum of 2 years in a role that has experience working with the channel/partner community or worked for a channel/partner Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired Has built and maintained long term relationships with channel and alliance partner resources. Preferred Qualifications CISSP, GCIH, CISA, CISM or other security focused certification(s) AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s) Demonstrated consistent quota overachievement in previous pre-sales engineering role(s) Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration
Feb 18, 2026
Full time
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.The Sales Engineer is the technical backbone of the new business sales organisation and works alongside territory sales executives to evangelise, architect, propose, and demonstrate business value to acquisition customers and partners throughout the sales process. In this position you will be responsible for a newly defined London-area territory paired together with a new business Account Executive. Primary Responsibilities and Duties Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers. Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer's journey. Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions. Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security. Be present and have strong contacts in the reseller and MSP channel communities. Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events. Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes. Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. Key Skills In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac. Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc. Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers. Hands-on solution demo & POV capability for endpoint and XDR solutions. Excellent written, verbal, presentation, time management, and attention to detail. Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools Knowledge and training in MEDDPICC & Technical Win processes. Business Application Experience (e.g., Slack, Salesforce, M365/Office). Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions. Knowledge in modern application deployment technologies including container and cloud based models. Key Competencies Drive for Results Communication Problem Solving Minimum Qualifications Minimum of 5 years in a customer-facing security technology or service pre-sales engineering role Minimum of 2 years in a role that has experience working with the channel/partner community or worked for a channel/partner Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired Has built and maintained long term relationships with channel and alliance partner resources. Preferred Qualifications CISSP, GCIH, CISA, CISM or other security focused certification(s) AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s) Demonstrated consistent quota overachievement in previous pre-sales engineering role(s) Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration
Background Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. We have ambitious and exciting growth plans and are looking for talented individuals to join us on our journey. The Role We are looking for a Customer Support Technician to join our Group Support team. This role provides first line technical support across our Group products, with a particular focus on CARAGON and the services delivered to the corporate dental sector, most notably our associate pay solution. You will work closely with the wider Support and Engineering teams to troubleshoot issues, resolve customer queries, and ensure smooth operation of our systems and integrations. Key Responsibilities First-Line Support Provide first line helpdesk support, responding to customer queries promptly and professionally. Troubleshoot and resolve technical issues across CARAGON and Group products, including access issues and data inconsistencies. Identify system errors and support resolution of simple bugs or configuration problems. Investigate and correct inaccurate, missing, or incomplete data entries. Manage updates to templates, configurations, and system settings. Support queries related to file uploads, permissions, access levels, filters, and third party integrations. Escalate complex issues and collaborate with Engineering to resolve them. Assist with project related tasks, including testing new features or updates. Handle general system support tasks and administrative actions as required. Contribute to continuous improvement in support processes and system reliability. Advanced Technical Support (Second Line) Provide second line investigation and resolution for escalated tickets. Troubleshoot issues across various application layers, including: - Data ingestion and ETL workflows - API integrations - Cloud hosted environments - User authentication and access - Reporting and dashboards Reproduce issues, identify root causes, and provide solutions or workarounds. Customer Interaction & Case Management Act as the escalation point for complex issues raised by dental groups. Communicate clearly with customers about investigation steps, next actions, and expected timeframes. Maintain detailed ticket documentation and ensure timely follow up. Technical Analysis & Diagnostics Analyse error logs, data anomalies, and system behaviours to diagnose issues. Liaise with Engineering and Product teams when code level fixes are needed. Support deployment of patches, updates, and configuration changes. Knowledge & Continuous Improvement Contribute to internal knowledge bases and troubleshooting guides. Identify recurring issues and propose improvements to processes or products. Support and mentor 1st Line team members to improve quality of escalations. Systems & Integrations Support integrations with dental practice management systems (e.g., Software of Excellence, Dentally, R4, SFD). Assist in onboarding new dental groups, including data validation and configuration checks. Monitor and troubleshoot scheduled data syncs, API jobs, and automated workflows. Skills & Experience Required Essential - 2+ years experience in a 2nd Line or advanced technical support role and/or engineering or technical professional services. - SQL and API experience. - Strong communication skills able to translate technical detail into clear, customer friendly explanations. - Calm under pressure with strong prioritisation skills. - Understanding of clinical workflows, appointment structures, or financial reporting in dental practices (a plus). - Experience in healthcare, dental groups, practice management systems, engineering, or technical services (desirable but not essential). - Strong diagnostic and problem solving skills across software and data environments. Experience with: - SQL querying (ability to read and troubleshoot) - REST APIs and JSON payloads - Log analysis tools - Understanding of cloud platforms (Azure or AWS preferred). Familiarity with ETL processes or data pipelines is an advantage. Experience supporting SaaS applications in a production environment. Additional Information Job type: Home based role (occasional out of hours work may be required to meet business needs). Salary: Competitive + generous benefits Benefits include: Income Protection Life Assurance Enhanced pension Health Cash Plan 28 days annual leave + bank holidays Sick pay scheme A range of flexible benefits via our Agilio Flex portal If you feel you have what it takes to join our team, we look forward to receiving your application!
Feb 17, 2026
Full time
Background Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. We have ambitious and exciting growth plans and are looking for talented individuals to join us on our journey. The Role We are looking for a Customer Support Technician to join our Group Support team. This role provides first line technical support across our Group products, with a particular focus on CARAGON and the services delivered to the corporate dental sector, most notably our associate pay solution. You will work closely with the wider Support and Engineering teams to troubleshoot issues, resolve customer queries, and ensure smooth operation of our systems and integrations. Key Responsibilities First-Line Support Provide first line helpdesk support, responding to customer queries promptly and professionally. Troubleshoot and resolve technical issues across CARAGON and Group products, including access issues and data inconsistencies. Identify system errors and support resolution of simple bugs or configuration problems. Investigate and correct inaccurate, missing, or incomplete data entries. Manage updates to templates, configurations, and system settings. Support queries related to file uploads, permissions, access levels, filters, and third party integrations. Escalate complex issues and collaborate with Engineering to resolve them. Assist with project related tasks, including testing new features or updates. Handle general system support tasks and administrative actions as required. Contribute to continuous improvement in support processes and system reliability. Advanced Technical Support (Second Line) Provide second line investigation and resolution for escalated tickets. Troubleshoot issues across various application layers, including: - Data ingestion and ETL workflows - API integrations - Cloud hosted environments - User authentication and access - Reporting and dashboards Reproduce issues, identify root causes, and provide solutions or workarounds. Customer Interaction & Case Management Act as the escalation point for complex issues raised by dental groups. Communicate clearly with customers about investigation steps, next actions, and expected timeframes. Maintain detailed ticket documentation and ensure timely follow up. Technical Analysis & Diagnostics Analyse error logs, data anomalies, and system behaviours to diagnose issues. Liaise with Engineering and Product teams when code level fixes are needed. Support deployment of patches, updates, and configuration changes. Knowledge & Continuous Improvement Contribute to internal knowledge bases and troubleshooting guides. Identify recurring issues and propose improvements to processes or products. Support and mentor 1st Line team members to improve quality of escalations. Systems & Integrations Support integrations with dental practice management systems (e.g., Software of Excellence, Dentally, R4, SFD). Assist in onboarding new dental groups, including data validation and configuration checks. Monitor and troubleshoot scheduled data syncs, API jobs, and automated workflows. Skills & Experience Required Essential - 2+ years experience in a 2nd Line or advanced technical support role and/or engineering or technical professional services. - SQL and API experience. - Strong communication skills able to translate technical detail into clear, customer friendly explanations. - Calm under pressure with strong prioritisation skills. - Understanding of clinical workflows, appointment structures, or financial reporting in dental practices (a plus). - Experience in healthcare, dental groups, practice management systems, engineering, or technical services (desirable but not essential). - Strong diagnostic and problem solving skills across software and data environments. Experience with: - SQL querying (ability to read and troubleshoot) - REST APIs and JSON payloads - Log analysis tools - Understanding of cloud platforms (Azure or AWS preferred). Familiarity with ETL processes or data pipelines is an advantage. Experience supporting SaaS applications in a production environment. Additional Information Job type: Home based role (occasional out of hours work may be required to meet business needs). Salary: Competitive + generous benefits Benefits include: Income Protection Life Assurance Enhanced pension Health Cash Plan 28 days annual leave + bank holidays Sick pay scheme A range of flexible benefits via our Agilio Flex portal If you feel you have what it takes to join our team, we look forward to receiving your application!
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Feb 17, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Energy & Utilities Consulting Energy & utilities in the UK are going through a transformation journey with the focus on making data-centric Asset Investment decisions, enhanced customer experience (through digital and data enablement), sustainable and reliable infrastructure(green energy driven water treatment, fewer leakages etc.), digitalisation of the aging infrastructure, visualisation of their disparate decision support systems in a single pane of glass and most importantly disruption from innovative technologies entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments. Role Overview The OT Architect will lead the design integration and governance of Operational Technology (OT) systems across a modern utilities environment. This role focuses on secure SCADA telemetry and industrial automation platforms ensuring seamless interoperability with enterprise IT ERP and cloud ecosystems. Roles & Responsibilities OT Architecture & Systems Integration Design and maintain end to end OT architectures covering SCADA RTUs/PLCs telemetry historian platforms and field communications. Develop integration patterns between OT systems and enterprise IT/ERP platforms (e.g. SAP Oracle Maximo GIS asset management). Define secure data flows between plant control rooms corporate networks and cloud services. Lead the adoption of IIoT technologies edge computing and modern data architectures for real time operational insight. Cybersecurity & Compliance Embed ISA/IEC 62443 NIS2 and UK CNI security principles into OT designs. Conduct risk assessments threat modelling and architecture reviews across OT environments. Collaborate with cybersecurity teams to implement segmentation zero trust principles and secure remote access for OT assets. SCADA & Utilities Operations Provide architectural leadership for SCADA upgrades control system migrations and telemetry modernization programs. Work closely with control room operations and engineering teams to ensure system reliability availability and regulatory compliance. Support lifecycle planning for OT assets including vendor selection obsolescence management and technology road mapping. Stakeholder Engagement & Technical Leadership Act as a trusted advisor to senior leadership engineering managers and IT/OT program teams. Translate operational requirements into scalable secure and compliant architectures. Lead workshops produce high quality technical documentation and guide delivery partners and system integrators. Support procurement contract reviews and vendor governance for OT and IIoT solutions. Essential skills Utilities Operational Domain Knowledge Understanding of end-to-end business process model in Water and Wastewater treatment operations Understanding of supervisory and control processes Expertise in defining solutions for data acquisitions from operational systems and OT-IT Integration Understanding of operational technology elements (PLCs, RTUs, Data Loggers, SCADA systems, Timeseries historian etc.) and how they help utility operational processes Appreciation of protocols used in process automation - Modbus, OPC UA, OPC DA, MQTT, AMQP etc. Enterprise Asset Management Domain Expertise for Utilities Solution Design and Prototyping Business & technology process mapping, capability maps and value streams Excellent communication skills Desired Skills Expertise in Cloud Technologies preferably Azure Appreciation of IoT Technologies An appreciation of Enterprise Architecture
Job Title : Network Project Manager Start date : ASAP Contract : 3 month Location : Hybrid (London) Sector: Retail Overview We are seeking an experienced Network Project Manager to lead the planning, execution, and delivery of network-related initiatives across the organisation. This role is responsible for coordinating cross-functional teams, managing timelines and ensuring network projects are delivered on time, within scope, and aligned with required business objectives. Key Responsibilities Plan, manage, and deliver network infrastructure projects (e.g., LAN/WAN, data centre, cloud connectivity, security, and network upgrades). Lead projects involving cloud network architectures, including VPC/VNet design, site-to-site VPNs, client VPNs, Direct Connect/ExpressRoute, and hybrid environments. Define project scope, objectives, timelines, and resource requirements. Coordinate with architects, network engineers, vendors, and business stakeholders to ensure technical and operational alignment. Develop and maintain detailed project plans, schedules, risk registers, and status reports. Track project progress, manage dependencies, and proactively address risks and issues. Oversee vendor performance and deliverables related to network projects. Facilitate project meetings, including kick-off, status updates, and post-implementation reviews. Ensure projects comply with organisational governance standards, security policies, and regulatory requirements. Manage change control processes and communicate impacts to stakeholders. Support network documentation, handover to operations, and post-deployment validation. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience). 3-7 years of project management experience, with a strong focus on network or infrastructure projects. Solid understanding of networking concepts (TCP/IP, routing, switching, firewalls, VPNs, SD-WAN, etc.). Proven experience managing multiple projects simultaneously in fast-paced environments. Strong communication, organisational, and stakeholder management skills. Experience with project management and collaboration tools (e.g., MS Project, Teams, Jira, Smartsheet, or similar). Preferred Qualifications Project management certification (PMP, PRINCE2, Agile, or similar). Experience working with cloud networking (AWS, Azure, GCP). Familiarity with ITIL or service management frameworks. Key Skills and Competencies Project planning and execution Network and cloud project delivery Hybrid and cloud networking fundamentals Risk and issue management Technical fluency in networking concepts Strong analytical and problem-solving abilities Clear, effective communication with technical and non-technical stakeholders
Feb 17, 2026
Contractor
Job Title : Network Project Manager Start date : ASAP Contract : 3 month Location : Hybrid (London) Sector: Retail Overview We are seeking an experienced Network Project Manager to lead the planning, execution, and delivery of network-related initiatives across the organisation. This role is responsible for coordinating cross-functional teams, managing timelines and ensuring network projects are delivered on time, within scope, and aligned with required business objectives. Key Responsibilities Plan, manage, and deliver network infrastructure projects (e.g., LAN/WAN, data centre, cloud connectivity, security, and network upgrades). Lead projects involving cloud network architectures, including VPC/VNet design, site-to-site VPNs, client VPNs, Direct Connect/ExpressRoute, and hybrid environments. Define project scope, objectives, timelines, and resource requirements. Coordinate with architects, network engineers, vendors, and business stakeholders to ensure technical and operational alignment. Develop and maintain detailed project plans, schedules, risk registers, and status reports. Track project progress, manage dependencies, and proactively address risks and issues. Oversee vendor performance and deliverables related to network projects. Facilitate project meetings, including kick-off, status updates, and post-implementation reviews. Ensure projects comply with organisational governance standards, security policies, and regulatory requirements. Manage change control processes and communicate impacts to stakeholders. Support network documentation, handover to operations, and post-deployment validation. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience). 3-7 years of project management experience, with a strong focus on network or infrastructure projects. Solid understanding of networking concepts (TCP/IP, routing, switching, firewalls, VPNs, SD-WAN, etc.). Proven experience managing multiple projects simultaneously in fast-paced environments. Strong communication, organisational, and stakeholder management skills. Experience with project management and collaboration tools (e.g., MS Project, Teams, Jira, Smartsheet, or similar). Preferred Qualifications Project management certification (PMP, PRINCE2, Agile, or similar). Experience working with cloud networking (AWS, Azure, GCP). Familiarity with ITIL or service management frameworks. Key Skills and Competencies Project planning and execution Network and cloud project delivery Hybrid and cloud networking fundamentals Risk and issue management Technical fluency in networking concepts Strong analytical and problem-solving abilities Clear, effective communication with technical and non-technical stakeholders
Data & AI Automation Lead Data, AI, Automation, Machine Learning, Transformation, Global B2C organisation London Hybrid Immediate OIR35 Contract - longer term permanent opportunity A market-leading global B2C organisation is seeking a Data & AI Automation Lead to own and scale its enterprise AI and intelligent automation agenda. This is a high-impact leadership role responsible for defining AI strategy, building production-grade AI/ML and automation capabilities, and delivering measurable commercial value across customer experience and operations. The Role Define and execute the enterprise AI & automation roadmap Identify high-value use cases (personalisation, dynamic pricing, forecasting, workforce optimisation) Own AI/ML platforms, MLOps and LLM architecture (Azure preferred) Lead end-to-end delivery from experimentation to scaled deployment Build and lead a multi-disciplinary AI team Embed responsible AI, governance and cost control The Profile Proven track record delivering enterprise-scale AI/ML and intelligent automation Strong hands-on knowledge of cloud AI platforms, data engineering and LLM/RAG architectures Experience implementing MLOps, observability and model governance Commercially minded, able to link AI outcomes to revenue, efficiency and customer impact Background within consumer-led / B2C environments is essential This is a rare opportunity to shape and scale AI capability within a complex, customer-centric international business. If you're ready to lead AI from strategy through to real-world impact, we'd love to speak with you. Data & AI Automation Lead
Feb 16, 2026
Contractor
Data & AI Automation Lead Data, AI, Automation, Machine Learning, Transformation, Global B2C organisation London Hybrid Immediate OIR35 Contract - longer term permanent opportunity A market-leading global B2C organisation is seeking a Data & AI Automation Lead to own and scale its enterprise AI and intelligent automation agenda. This is a high-impact leadership role responsible for defining AI strategy, building production-grade AI/ML and automation capabilities, and delivering measurable commercial value across customer experience and operations. The Role Define and execute the enterprise AI & automation roadmap Identify high-value use cases (personalisation, dynamic pricing, forecasting, workforce optimisation) Own AI/ML platforms, MLOps and LLM architecture (Azure preferred) Lead end-to-end delivery from experimentation to scaled deployment Build and lead a multi-disciplinary AI team Embed responsible AI, governance and cost control The Profile Proven track record delivering enterprise-scale AI/ML and intelligent automation Strong hands-on knowledge of cloud AI platforms, data engineering and LLM/RAG architectures Experience implementing MLOps, observability and model governance Commercially minded, able to link AI outcomes to revenue, efficiency and customer impact Background within consumer-led / B2C environments is essential This is a rare opportunity to shape and scale AI capability within a complex, customer-centric international business. If you're ready to lead AI from strategy through to real-world impact, we'd love to speak with you. Data & AI Automation Lead
Job Description Job Role: Data Science Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team We've been at the forefront of the Data and AI revolution and want you to help transform leading organisations and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. Accenture's Data & AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture's broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn At the forefront of the industry, you'll create, own and make it a reality for clients looking to better serve their connected customers and operate always on enterprises. Become an integral part of our Applied Intelligence team with the credibility, expertise and insight clients depend on. You will be working with famous brands and household names - no worrying about how to explain what you do to your family again! In this role you will Lead, motivate and inspire teams of Data Scientists Create bespoke machine learning solutions to model/solve problems and to help develop the team Solve challenging business problems using advanced machine learning methods such as Deep Learning and quantitative analytics Understand business requirements and support the development of business cases Run discovery analytics to identify new and innovative opportunities Partner with developers and engineers to deploy, embed and scale machine learning models to deliver complex/critical projects Devise reusable assets, solutions and develop best practices for current and future business problems Lead analytical discussions and influence analytical direction of client's teams Communicate and provide guidance to senior client leadership and teams Contribute data science expertise to new sales activities Qualification We are looking for experience in the following skills: Relevant work experience in data science, machine learning, and business analytics Practical experience in coding language - e.g., Python, R, Scala, etc. (Python preferred) Strong proficiency in database technologies - e.g., SQL, ETL, No SQL, DW, and Big Data technologies - e.g., PySpark, Hive, etc. Experienced working with structured and also unstructured data - e.g., Text, PDFs, jpgs, call recordings, video, etc. Knowledge of machine learning modelling techniques and how to fine tune those models - e.g., XGBoost, Deep Neural Networks, Transformers, ResNets, VAEs, GANs, Markov chains, etc. Experience using specialized machine learning libraries - e.g., Fastai, Keras, Tensorflow, pytorch, sci kit learn, huggingface, etc. Must demonstrate the capacity of reading, understanding and implementing new techniques in the field of machine learning as they emerge. Experience of using Cloud technologies - e.g., AWS, GCP or Azure Specialized visualisation techniques - e.g., D3.js, ggplot, etc. Strong verbal/written communication & data presentation skills Set yourself apart Ability to lead large projects and drive through to completion Mastery of problem solving and solutioning Proven history and background in statistics/mathematics/macroeconomics What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Feb 15, 2026
Full time
Job Description Job Role: Data Science Manager Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team We've been at the forefront of the Data and AI revolution and want you to help transform leading organisations and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. Accenture's Data & AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture's broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn At the forefront of the industry, you'll create, own and make it a reality for clients looking to better serve their connected customers and operate always on enterprises. Become an integral part of our Applied Intelligence team with the credibility, expertise and insight clients depend on. You will be working with famous brands and household names - no worrying about how to explain what you do to your family again! In this role you will Lead, motivate and inspire teams of Data Scientists Create bespoke machine learning solutions to model/solve problems and to help develop the team Solve challenging business problems using advanced machine learning methods such as Deep Learning and quantitative analytics Understand business requirements and support the development of business cases Run discovery analytics to identify new and innovative opportunities Partner with developers and engineers to deploy, embed and scale machine learning models to deliver complex/critical projects Devise reusable assets, solutions and develop best practices for current and future business problems Lead analytical discussions and influence analytical direction of client's teams Communicate and provide guidance to senior client leadership and teams Contribute data science expertise to new sales activities Qualification We are looking for experience in the following skills: Relevant work experience in data science, machine learning, and business analytics Practical experience in coding language - e.g., Python, R, Scala, etc. (Python preferred) Strong proficiency in database technologies - e.g., SQL, ETL, No SQL, DW, and Big Data technologies - e.g., PySpark, Hive, etc. Experienced working with structured and also unstructured data - e.g., Text, PDFs, jpgs, call recordings, video, etc. Knowledge of machine learning modelling techniques and how to fine tune those models - e.g., XGBoost, Deep Neural Networks, Transformers, ResNets, VAEs, GANs, Markov chains, etc. Experience using specialized machine learning libraries - e.g., Fastai, Keras, Tensorflow, pytorch, sci kit learn, huggingface, etc. Must demonstrate the capacity of reading, understanding and implementing new techniques in the field of machine learning as they emerge. Experience of using Cloud technologies - e.g., AWS, GCP or Azure Specialized visualisation techniques - e.g., D3.js, ggplot, etc. Strong verbal/written communication & data presentation skills Set yourself apart Ability to lead large projects and drive through to completion Mastery of problem solving and solutioning Proven history and background in statistics/mathematics/macroeconomics What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL on LinkedIn , Instagram , and our Blog . Meet the team behind this journey At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy. The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL's technical features and the customer's desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer's technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients alike. Your responsibilities Act as a trusted advisor to prospects and customers in BeNeLux, aligning DeepL's solutions with their business goals and technical requirements. Lead technical discovery and conduct highly tailored demos, presentations, and prototypes that highlight how DeepL integrates into SaaS, iPaaS, and enterprise environments. Manage complex sales cycles alongside Account Executives by translating customer needs into technical solutions that demonstrate meaningful business impact. Conduct and oversee technical evaluations, including scoping and executing proofs of concept, facilitating workshops, and supporting the RFP/RFI process. Simplify complex technical information into clear, actionable insights for both executive and technical audiences. Provide expert guidance on REST APIs, SSO standards (e.g., SAML, OAuth, OpenID), and integration patterns relevant to enterprise workflows. Build and maintain enablement materials-demo environments, best practice guides, technical collateral-to support Sales and Customer teams. Collaborate closely with Product and Engineering teams by surfacing customer feedback, sharing market insights, and influencing roadmap priorities. Foster deep customer relationships by supporting early adoption, advising on integration patterns, and providing hands on technical expertise during pre sales engagements. Contribute to team process improvements and help shape the growing pre sales playbook in a fast moving scale up environment. Qualities we look for Fluency in English and French is required for this role. 5+ years of professional experience, with at least two years in client facing pre sales, sales engineering, customer success at a senior level, software implementation or account management at a SaaS company. Strong experience supporting customers in a fast paced, high growth SaaS environment, ideally within enterprise or mid market segments. Hands on expertise conducting customer evaluations, including technical discovery, workshops, proofs of concept, and early stage deployments. Solid technical foundation, including knowledge of REST APIs, authentication and SSO frameworks (SAML, OAuth, OpenID, Azure AD), and common SaaS integration patterns. You enjoy leading complex technical conversations involving multiple stakeholders, navigating ambiguity, and driving clarity in customer architectures. Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions. Familiarity with IT, security, and compliance requirements, including experience supporting customers through security questionnaires, vendor assessments, and RFP/RFI processes. Motivated by working in a dynamic scale up environment, contributing to process improvements, adapting to evolving priorities, and helping shape the growing pre sales playbook. What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing- we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams- we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Annual learning budget: because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Feb 15, 2026
Full time
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL on LinkedIn , Instagram , and our Blog . Meet the team behind this journey At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy. The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL's technical features and the customer's desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer's technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients alike. Your responsibilities Act as a trusted advisor to prospects and customers in BeNeLux, aligning DeepL's solutions with their business goals and technical requirements. Lead technical discovery and conduct highly tailored demos, presentations, and prototypes that highlight how DeepL integrates into SaaS, iPaaS, and enterprise environments. Manage complex sales cycles alongside Account Executives by translating customer needs into technical solutions that demonstrate meaningful business impact. Conduct and oversee technical evaluations, including scoping and executing proofs of concept, facilitating workshops, and supporting the RFP/RFI process. Simplify complex technical information into clear, actionable insights for both executive and technical audiences. Provide expert guidance on REST APIs, SSO standards (e.g., SAML, OAuth, OpenID), and integration patterns relevant to enterprise workflows. Build and maintain enablement materials-demo environments, best practice guides, technical collateral-to support Sales and Customer teams. Collaborate closely with Product and Engineering teams by surfacing customer feedback, sharing market insights, and influencing roadmap priorities. Foster deep customer relationships by supporting early adoption, advising on integration patterns, and providing hands on technical expertise during pre sales engagements. Contribute to team process improvements and help shape the growing pre sales playbook in a fast moving scale up environment. Qualities we look for Fluency in English and French is required for this role. 5+ years of professional experience, with at least two years in client facing pre sales, sales engineering, customer success at a senior level, software implementation or account management at a SaaS company. Strong experience supporting customers in a fast paced, high growth SaaS environment, ideally within enterprise or mid market segments. Hands on expertise conducting customer evaluations, including technical discovery, workshops, proofs of concept, and early stage deployments. Solid technical foundation, including knowledge of REST APIs, authentication and SSO frameworks (SAML, OAuth, OpenID, Azure AD), and common SaaS integration patterns. You enjoy leading complex technical conversations involving multiple stakeholders, navigating ambiguity, and driving clarity in customer architectures. Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions. Familiarity with IT, security, and compliance requirements, including experience supporting customers through security questionnaires, vendor assessments, and RFP/RFI processes. Motivated by working in a dynamic scale up environment, contributing to process improvements, adapting to evolving priorities, and helping shape the growing pre sales playbook. What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing- we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams- we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Annual learning budget: because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Feb 15, 2026
Full time
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Linux DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 15, 2026
Full time
Linux DevOps Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced DevOps Engineer to join their leading cloud services team. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Junior DevOps Engineer - Azure Akkodis are currently working in partnership with a leading service provider to recruit a Junior DevOps Engineer to join their growing cloud services teams. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a Junior DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Feb 15, 2026
Full time
Junior DevOps Engineer - Azure Akkodis are currently working in partnership with a leading service provider to recruit a Junior DevOps Engineer to join their growing cloud services teams. Please note this is a hybrid role where you will be required to attend the office 2 days a week. The Role As a Junior DevOps Engineer you will be responsible for designing, building, and maintaining the infrastructure that powers our clients' cutting-edge platforms. In this role, you will be instrumental in automating the development pipeline and ensuring the reliability, scalability, and security of services within telecommunications and a managed service provider (MSP) environment. The Responsibilities CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous delivery (CI/CD) pipelines for all platforms, enabling rapid and reliable software releases. Infrastructure as Code (IaC): Develop and maintain cloud and on-premise infrastructure using IaC principles with tools like Terraform and Ansible. Containerization & Orchestration: Manage and scale containerized applications, ensuring high availability and efficient resource utilization in a multi-tenant environment. Automation & Scripting: Automate manual processes related to deployment, monitoring, and operations using scripting languages such as Python, Bash, or Go. Monitoring & Logging: Implement and manage robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK Stack) to proactively identify and resolve system issues. Collaboration: Work closely with software developers, network engineers, and product managers to troubleshoot issues and optimize performance Security: Integrate security best practices (DevSecOps) into the development lifecycle, including vulnerability scanning, static code analysis, and compliance checks. The Requirements Hands-on experience in a DevOps, SRE, or similar role. Strong proficiency with at least one major cloud provider (AWS, Azure, or GCP). In-depth knowledge of container orchestration. Demonstrable experience with CI/CD tools like Jenkins, GitHub Actions, or Azure DevOps. Expertise in using tools like Terraform or Ansible. Proficiency in a scripting language such as Python or Bash. Solid understanding of networking principles (TCP/IP, DNS, HTTP/S, Firewalls If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
About the Role We're looking for a Solutions Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer facing skills. You'll work on everything from Kubernetes cluster design to multi agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting edge AI technology. You'll join a collaborative team environment with a strong engineering culture. About Us: At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production ready AI agents that teams can rely on. We began as widely adopted open source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Key Responsibilities Infrastructure & Platform Engineering: Design scalable, highly available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi region HA/DR strategies, and CI/CD pipelines Agent Engineering & Development: Design multi agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams What We're Looking For Required Experience 7+ years of experience in a technical, hands on customer facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi zone deployments Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices Knowledge of database systems (relational databases, in memory data stores) including HA, replication, backup strategies, and sizing Experience designing high availability and disaster recovery solutions Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: 1+ years of experience building production AI/ML applications or agents Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent based applications Experience with state management patterns (short term and long term memory) Experience designing and implementing evaluation frameworks for AI applications Strong prompt engineering skills with experience in optimization and A/B testing Experience with vector stores, RAG patterns, and knowledge organization Experience with tool integration, API design, and error handling patterns Strong Python and/or TypeScript development skills Customer Facing: Customer facing experience with enterprise customers Experience conducting technical assessments or infrastructure audits Strong communication skills with ability to explain technical concepts to diverse audiences Key Attributes Strong problem solving skills with ability to analyze complex requirements and design elegant solutions Excellent customer facing communication skills, able to explain technical concepts to diverse audiences Experience working cross functionally with engineering teams, product teams, and customers Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation Ability to balance infrastructure architecture with agent development work Strong engineering background with hands on development experience Location: Europe (UK, Netherlands preferred) Remote with up to 25% travel Compensation: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Feb 15, 2026
Full time
About the Role We're looking for a Solutions Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well evaluated agent applications that solve real business problems. This role combines software development, infrastructure/platform engineering, and customer facing skills. You'll work on everything from Kubernetes cluster design to multi agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains. This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting edge AI technology. You'll join a collaborative team environment with a strong engineering culture. About Us: At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production ready AI agents that teams can rely on. We began as widely adopted open source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we're at a stage where we're continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Key Responsibilities Infrastructure & Platform Engineering: Design scalable, highly available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi region HA/DR strategies, and CI/CD pipelines Agent Engineering & Development: Design multi agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams What We're Looking For Required Experience 7+ years of experience in a technical, hands on customer facing roles such as Solutions Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply Infrastructure & Platform: 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure) Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi zone deployments Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices Knowledge of database systems (relational databases, in memory data stores) including HA, replication, backup strategies, and sizing Experience designing high availability and disaster recovery solutions Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog) Experience with CI/CD pipelines for infrastructure and applications Agent Engineering & Development: 1+ years of experience building production AI/ML applications or agents Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent based applications Experience with state management patterns (short term and long term memory) Experience designing and implementing evaluation frameworks for AI applications Strong prompt engineering skills with experience in optimization and A/B testing Experience with vector stores, RAG patterns, and knowledge organization Experience with tool integration, API design, and error handling patterns Strong Python and/or TypeScript development skills Customer Facing: Customer facing experience with enterprise customers Experience conducting technical assessments or infrastructure audits Strong communication skills with ability to explain technical concepts to diverse audiences Key Attributes Strong problem solving skills with ability to analyze complex requirements and design elegant solutions Excellent customer facing communication skills, able to explain technical concepts to diverse audiences Experience working cross functionally with engineering teams, product teams, and customers Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation Ability to balance infrastructure architecture with agent development work Strong engineering background with hands on development experience Location: Europe (UK, Netherlands preferred) Remote with up to 25% travel Compensation: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a visionary Head of Software Engineering to lead our Supply Chain & Logistics team. Reporting to the Senior Head of Software Engineering, you will play a pivotal role in shaping our technology strategy, influencing enterprise-wide engineering practices, and ensuring our capabilities meet the highest standards of security, compliance, and performance. What You'll Do Your key accountabilities will include Lead Software Engineering Managers to build and maintain high quality and reliable software Responsible for the engineering excellence of their Product Group e.g., behaviours, operations, and technical quality Line manage, grow and mentor Software Engineering Managers to ensure the capabilities required are delivered along with career progression Maintain and cultivate effective relationships with Product and Delivery teams to prioritise, problem solve & maximise value to market Work with the wider business area and technology function to implement the technical strategy, adopting the North Star principles Work with M&S employees and 3rd party organisations, both on and offshore to ensure timely delivery and quality goals are achieved Be the custodian of evolving legacy technology and ways of working to modernise the landscape and optimise delivery and operating cost Who You Are Your skills and experience will include Experience working on large scale web experiences, optimising them for performance and SEO Excellent knowledge in all stack areas, from front-end through to back-end Extensive background in software engineering with several years' experience in a variety of systems, databases and technologies Consistent track record in delivering, operating, leading, hiring and shifting at Product Group level and above Exposure to multi-vendor environments both on shore and off shore Track record in transforming legacy environments and ways of working Experience in cloud migration Tech Stack M&S uses a variety of technologies. For this role that includes: React (Next.js / Typescript), GraphQL Federation, Java, Kotlin, Micronaut, Azure Cloud, GitHub, OAuth, New Relic and Dynatrace. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Feb 14, 2026
Full time
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a visionary Head of Software Engineering to lead our Supply Chain & Logistics team. Reporting to the Senior Head of Software Engineering, you will play a pivotal role in shaping our technology strategy, influencing enterprise-wide engineering practices, and ensuring our capabilities meet the highest standards of security, compliance, and performance. What You'll Do Your key accountabilities will include Lead Software Engineering Managers to build and maintain high quality and reliable software Responsible for the engineering excellence of their Product Group e.g., behaviours, operations, and technical quality Line manage, grow and mentor Software Engineering Managers to ensure the capabilities required are delivered along with career progression Maintain and cultivate effective relationships with Product and Delivery teams to prioritise, problem solve & maximise value to market Work with the wider business area and technology function to implement the technical strategy, adopting the North Star principles Work with M&S employees and 3rd party organisations, both on and offshore to ensure timely delivery and quality goals are achieved Be the custodian of evolving legacy technology and ways of working to modernise the landscape and optimise delivery and operating cost Who You Are Your skills and experience will include Experience working on large scale web experiences, optimising them for performance and SEO Excellent knowledge in all stack areas, from front-end through to back-end Extensive background in software engineering with several years' experience in a variety of systems, databases and technologies Consistent track record in delivering, operating, leading, hiring and shifting at Product Group level and above Exposure to multi-vendor environments both on shore and off shore Track record in transforming legacy environments and ways of working Experience in cloud migration Tech Stack M&S uses a variety of technologies. For this role that includes: React (Next.js / Typescript), GraphQL Federation, Java, Kotlin, Micronaut, Azure Cloud, GitHub, OAuth, New Relic and Dynatrace. What's In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation Competitive holiday allowance with the option to buy more Discretionary bonus schemes linked to your performance and ours Strong pension and life assurance to help plan for the future Tailored induction and training to support your development from day one Exclusive perks and savings through our M&S Choices portal Market-leading family policies, including parental, adoption and neonatal leave 24/7 wellbeing support, including virtual GP access and mental health services One paid volunteer day a year to support a cause that matters to you Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Job title: Identity & Access Management- Authentication Services Product Owner Corporate Title: Vice President Division: Group CTO Department: Group Platform Services and Engineering Location: London, UK (Hybrid) Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Role/Department Overview: We are seeking an experienced Authentication Services and Directory Services Product Owner to lead the strategic development and management of our comprehensive enterprise identity infrastructure. This role will drive the product roadmap for both authentication services and directory services, including Microsoft Entra ID (formerly Azure AD), Active Directory, LDAP, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Microsoft Authenticator implementations across hybrid and cloud environments. The Product Owner will work closely with a dedicated Technical Lead who provides deep technical expertise and architectural guidance. Key Responsibilities: Product Strategy & Vision Define and execute integrated product strategy for authentication services and directory infrastructure Develop comprehensive roadmaps that align directory services with authentication and identity management solutions Drive modernization initiatives from legacy directory services to cloud-first identity platforms Establish enterprise-wide identity and directory service standards and governance frameworks Align directory and authentication services with business objectives, security requirements, and digital transformation goals Directory Services Leadership Own the strategic direction for enterprise directory services architecture and evolution Partner with Technical Lead to translate business requirements into technical directory service solutions Drive directory modernization projects including cloud migration and hybrid identity scenarios Drive directory service standards and data governance policies Lead directory consolidation, cleanup, and decommissioning projects to reduce technical debt Authentication Services Management Drive enterprise authentication strategy including passwordless and modern authentication adoption Collaborate with Tech Lead on Entra ID implementation strategy including conditional access and identity governance Manage SSO strategy and implementation across enterprise applications and cloud services Lead MFA deployment strategies and Microsoft Authenticator rollout initiatives Define authentication business requirements and success criteria for technical implementation Business & Strategic Focus Work with Tech Lead to ensure technical feasibility of product roadmap initiatives Translate complex technical solutions into business value propositions and ROI analysis Coordinate cross-platform identity federation requirements with technical implementation details Drive business case development for identity infrastructure investments and modernization projects Manage vendor relationships and contract negotiations while leveraging Tech Lead's technical evaluation Stakeholder Management & Governance Collaborate with IT security, infrastructure, application development, and business teams Partner with business units to understand directory and authentication requirements Work closely with Microsoft and other vendors on product roadmaps and strategic initiatives Present product updates, ROI analysis, and strategic recommendations to executive leadership Establish identity governance committees and change management processes Product Development & Operations Manage integrated product backlog for directory services and authentication initiatives Define user stories, acceptance criteria, and business success metrics for identity projects Partner with Tech Lead to ensure technical requirements are properly captured and prioritized Drive automation initiatives for directory maintenance, user lifecycle, and access management Coordinate capacity planning and business continuity requirements with technical implementation Performance & Business Outcomes Establish KPIs and business metrics for directory services and authentication platform success Monitor business impact of identity infrastructure including user productivity and security postureDrive continuous improvement initiatives based on business outcomes and user feedback Manage stakeholder communication during incidents while Tech Lead handles technical resolution Oversee budget management and cost optimization for identity services Compliance & Risk Management Ensure directory services and authentication solutions meet regulatory and compliance requirements Collaborate with security and legal teams on identity-related risk assessments Drive implementation of governance policies and business process improvements Manage audit coordination, compliance reporting, and regulatory documentation Oversee business aspects of privileged access management and administrative delegation models Skills, experience, qualifications and knowledge required: Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. Considerable experience across Identity and Access Management disciplines, including a focus on Authentication solutions. Previous experience operating as a Product Owner, driving a backlog of prioritized work. Proven experience in working with financial institutions, understanding regulatory compliance, and security requirements. Strong knowledge of identity protocols (e.g., SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Nomura competencies Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer Nomura is an Equal Opportunity Employer
Feb 14, 2026
Full time
Job title: Identity & Access Management- Authentication Services Product Owner Corporate Title: Vice President Division: Group CTO Department: Group Platform Services and Engineering Location: London, UK (Hybrid) Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Role/Department Overview: We are seeking an experienced Authentication Services and Directory Services Product Owner to lead the strategic development and management of our comprehensive enterprise identity infrastructure. This role will drive the product roadmap for both authentication services and directory services, including Microsoft Entra ID (formerly Azure AD), Active Directory, LDAP, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Microsoft Authenticator implementations across hybrid and cloud environments. The Product Owner will work closely with a dedicated Technical Lead who provides deep technical expertise and architectural guidance. Key Responsibilities: Product Strategy & Vision Define and execute integrated product strategy for authentication services and directory infrastructure Develop comprehensive roadmaps that align directory services with authentication and identity management solutions Drive modernization initiatives from legacy directory services to cloud-first identity platforms Establish enterprise-wide identity and directory service standards and governance frameworks Align directory and authentication services with business objectives, security requirements, and digital transformation goals Directory Services Leadership Own the strategic direction for enterprise directory services architecture and evolution Partner with Technical Lead to translate business requirements into technical directory service solutions Drive directory modernization projects including cloud migration and hybrid identity scenarios Drive directory service standards and data governance policies Lead directory consolidation, cleanup, and decommissioning projects to reduce technical debt Authentication Services Management Drive enterprise authentication strategy including passwordless and modern authentication adoption Collaborate with Tech Lead on Entra ID implementation strategy including conditional access and identity governance Manage SSO strategy and implementation across enterprise applications and cloud services Lead MFA deployment strategies and Microsoft Authenticator rollout initiatives Define authentication business requirements and success criteria for technical implementation Business & Strategic Focus Work with Tech Lead to ensure technical feasibility of product roadmap initiatives Translate complex technical solutions into business value propositions and ROI analysis Coordinate cross-platform identity federation requirements with technical implementation details Drive business case development for identity infrastructure investments and modernization projects Manage vendor relationships and contract negotiations while leveraging Tech Lead's technical evaluation Stakeholder Management & Governance Collaborate with IT security, infrastructure, application development, and business teams Partner with business units to understand directory and authentication requirements Work closely with Microsoft and other vendors on product roadmaps and strategic initiatives Present product updates, ROI analysis, and strategic recommendations to executive leadership Establish identity governance committees and change management processes Product Development & Operations Manage integrated product backlog for directory services and authentication initiatives Define user stories, acceptance criteria, and business success metrics for identity projects Partner with Tech Lead to ensure technical requirements are properly captured and prioritized Drive automation initiatives for directory maintenance, user lifecycle, and access management Coordinate capacity planning and business continuity requirements with technical implementation Performance & Business Outcomes Establish KPIs and business metrics for directory services and authentication platform success Monitor business impact of identity infrastructure including user productivity and security postureDrive continuous improvement initiatives based on business outcomes and user feedback Manage stakeholder communication during incidents while Tech Lead handles technical resolution Oversee budget management and cost optimization for identity services Compliance & Risk Management Ensure directory services and authentication solutions meet regulatory and compliance requirements Collaborate with security and legal teams on identity-related risk assessments Drive implementation of governance policies and business process improvements Manage audit coordination, compliance reporting, and regulatory documentation Oversee business aspects of privileged access management and administrative delegation models Skills, experience, qualifications and knowledge required: Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. Considerable experience across Identity and Access Management disciplines, including a focus on Authentication solutions. Previous experience operating as a Product Owner, driving a backlog of prioritized work. Proven experience in working with financial institutions, understanding regulatory compliance, and security requirements. Strong knowledge of identity protocols (e.g., SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Nomura competencies Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. Diversity Statement Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us. Nomura is an Equal Opportunity Employer Nomura is an Equal Opportunity Employer
We are seeking an experienced Network Operations Manager to lead the stability, performance, and strategic evolution of our clients network infrastructure. This is a key leadership role responsible for both Business as Usual (BAU) operations and network transformation initiatives, ensuring secure, resilient and scalable connectivity across the organisation. The successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered / Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate with Security and Infrastructure teams to strengthen overall cyber resilience. Maintain compliance with internal security standards and industry best practices. Transformation & Modernisation Drive modernisation of legacy Cisco Firepower and associated network equipment. Contribute to broader IT transformation programmes and system upgrades. Evaluate new networking technologies, vendors, and solutions aligned with long-term strategy. Develop roadmaps for network scalability and resilience. Leadership & Stakeholder Engagement Work closely with senior IT leadership and cross-functional teams to align network capabilities with business objectives. Manage third-party suppliers, MSPs and contractors where required. Provide technical leadership and mentorship to network engineers or support teams. Produce executive-level reports on performance, risks and improvement plans. Skills & Experience Required Technical Strong hands-on background in enterprise networking. Deep experience with Cisco technologies, particularly Firepower and firewall management. Proven experience implementing Zero Trust / layered network security models. Knowledge of SSL Decryption, IDS/IPS, VPNs, segmentation and secure access controls. Experience with network monitoring and management tools. Understanding of cloud networking principles (Azure / AWS / Hybrid environments desirable). Professional Demonstrated experience managing network operations in mid-to-large scale environments. Ability to balance BAU stability with transformation initiatives. Strong incident management and problem-solving capability. Excellent communication and stakeholder management skills. Experience managing suppliers or technical partners. Desirable Certifications such as CCNP, CCIE, CISSP or equivalent. Exposure to SD-WAN, SASE or modern network security frameworks. Experience within regulated or security-sensitive industries. Working Arrangements Predominantly remote, with occasional on-site presence required in Brierley Hill for key meetings, planning sessions or infrastructure reviews. What Success Looks Like Improved network stability and reduced incident frequency. Clear roadmap and delivery of network modernisation initiatives. Strengthened security posture and adoption of layered/Zero Trust principles. Effective collaboration with wider IT and business stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 14, 2026
Full time
We are seeking an experienced Network Operations Manager to lead the stability, performance, and strategic evolution of our clients network infrastructure. This is a key leadership role responsible for both Business as Usual (BAU) operations and network transformation initiatives, ensuring secure, resilient and scalable connectivity across the organisation. The successful candidate will play a pivotal role in modernising legacy network environments, strengthening security posture, and supporting wider IT transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes related to network infrastructure. Security & Architecture Lead the transition from perimeter-based security models toward layered / Zero Trust network architectures. Oversee SSL decryption strategies, firewall rulesets, segmentation and access controls. Collaborate with Security and Infrastructure teams to strengthen overall cyber resilience. Maintain compliance with internal security standards and industry best practices. Transformation & Modernisation Drive modernisation of legacy Cisco Firepower and associated network equipment. Contribute to broader IT transformation programmes and system upgrades. Evaluate new networking technologies, vendors, and solutions aligned with long-term strategy. Develop roadmaps for network scalability and resilience. Leadership & Stakeholder Engagement Work closely with senior IT leadership and cross-functional teams to align network capabilities with business objectives. Manage third-party suppliers, MSPs and contractors where required. Provide technical leadership and mentorship to network engineers or support teams. Produce executive-level reports on performance, risks and improvement plans. Skills & Experience Required Technical Strong hands-on background in enterprise networking. Deep experience with Cisco technologies, particularly Firepower and firewall management. Proven experience implementing Zero Trust / layered network security models. Knowledge of SSL Decryption, IDS/IPS, VPNs, segmentation and secure access controls. Experience with network monitoring and management tools. Understanding of cloud networking principles (Azure / AWS / Hybrid environments desirable). Professional Demonstrated experience managing network operations in mid-to-large scale environments. Ability to balance BAU stability with transformation initiatives. Strong incident management and problem-solving capability. Excellent communication and stakeholder management skills. Experience managing suppliers or technical partners. Desirable Certifications such as CCNP, CCIE, CISSP or equivalent. Exposure to SD-WAN, SASE or modern network security frameworks. Experience within regulated or security-sensitive industries. Working Arrangements Predominantly remote, with occasional on-site presence required in Brierley Hill for key meetings, planning sessions or infrastructure reviews. What Success Looks Like Improved network stability and reduced incident frequency. Clear roadmap and delivery of network modernisation initiatives. Strengthened security posture and adoption of layered/Zero Trust principles. Effective collaboration with wider IT and business stakeholders. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We are seeking a skilled Linux Engineer / Linux Systems Administrator to take ownership of our client's large scale Linux environment consisting of approximately 100 servers. This role will focus on Business-as-Usual (BAU) operations, maintenance, stability and performance, while also contributing to an ongoing infrastructure modernisation programme. This is an excellent opportunity for a technically strong Linux professional who enjoys both operational responsibility and forward-looking project work. Key Responsibilities BAU & Operational Support Administer, monitor, and maintain circa 100 Linux servers across production and non-production environments Perform system patching, upgrades and security hardening Manage user access, permissions and authentication services Troubleshoot performance issues, outages and system alerts Maintain high availability, reliability and up time standards Manage backups, restores and disaster recovery processes Modernisation & Project Work Contribute to infrastructure improvement and automation initiatives Support migration, consolidation or upgrade projects Assist with cloud, virtualisation or containerisation initiatives where applicable Identify opportunities for efficiency, performance and cost optimisation Documentation & Governance Maintain clear technical documentation and runbooks Follow change management and incident management processes Work collaboratively with network, security and application teams Required Skills & Experience Strong hands-on experience administering Linux environments (e.g., Ubuntu, CentOS, Red Hat, Debian or similar) Solid understanding of server hardware, storage and virtualisation platforms Experience with patch management and security best practices Proficiency with shell scripting (Bash or similar) Knowledge of monitoring and logging tools Experience supporting large-scale server estates Desirable Exposure to cloud platforms (AWS, Azure, GCP) Experience with automation tools (Ansible, Puppet, Chef, Terraform) Knowledge of containers (Docker, Kubernetes) Understanding of networking fundamentals and firewalls ITIL or relevant Linux certifications Personal Attributes Strong problem-solving and analytical skills Ability to prioritise workload in a fast-paced environment Clear communication and documentation abilities Proactive and improvement-focused mindset What's on Offer Opportunity to influence and shape infrastructure modernisation Exposure to both operational stability and transformation projects Supportive technical environment with room for growth Competitive salary and benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Feb 14, 2026
Full time
We are seeking a skilled Linux Engineer / Linux Systems Administrator to take ownership of our client's large scale Linux environment consisting of approximately 100 servers. This role will focus on Business-as-Usual (BAU) operations, maintenance, stability and performance, while also contributing to an ongoing infrastructure modernisation programme. This is an excellent opportunity for a technically strong Linux professional who enjoys both operational responsibility and forward-looking project work. Key Responsibilities BAU & Operational Support Administer, monitor, and maintain circa 100 Linux servers across production and non-production environments Perform system patching, upgrades and security hardening Manage user access, permissions and authentication services Troubleshoot performance issues, outages and system alerts Maintain high availability, reliability and up time standards Manage backups, restores and disaster recovery processes Modernisation & Project Work Contribute to infrastructure improvement and automation initiatives Support migration, consolidation or upgrade projects Assist with cloud, virtualisation or containerisation initiatives where applicable Identify opportunities for efficiency, performance and cost optimisation Documentation & Governance Maintain clear technical documentation and runbooks Follow change management and incident management processes Work collaboratively with network, security and application teams Required Skills & Experience Strong hands-on experience administering Linux environments (e.g., Ubuntu, CentOS, Red Hat, Debian or similar) Solid understanding of server hardware, storage and virtualisation platforms Experience with patch management and security best practices Proficiency with shell scripting (Bash or similar) Knowledge of monitoring and logging tools Experience supporting large-scale server estates Desirable Exposure to cloud platforms (AWS, Azure, GCP) Experience with automation tools (Ansible, Puppet, Chef, Terraform) Knowledge of containers (Docker, Kubernetes) Understanding of networking fundamentals and firewalls ITIL or relevant Linux certifications Personal Attributes Strong problem-solving and analytical skills Ability to prioritise workload in a fast-paced environment Clear communication and documentation abilities Proactive and improvement-focused mindset What's on Offer Opportunity to influence and shape infrastructure modernisation Exposure to both operational stability and transformation projects Supportive technical environment with room for growth Competitive salary and benefits package At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Feb 13, 2026
Full time
What you'll bring to the team Digital Engineering Director Merlin Technology London / Hybrid B1 Bring Joy. Create Connections. Make Memories. At Merlin Entertainments, we create world-class experiences that bring people together - from LEGOLAND and SEA LIFE to Madame Tussauds and beyond. As part of our ambitious global digital transformation, we're looking for a Digital Engineering Director to lead the technology that powers our guest experience across the world. This is a senior, high-impact leadership role at the heart of our Digital Transformation - shaping the platforms that millions of guests interact with every year. The role Reporting to the VP, Global Engineering, you'll own the end-to-end digital engineering portfolio that underpins Merlin's global guest journey. From mobile apps and interactive kiosks to ticketing, POS, payments, integration, and cloud platforms - this role sets the technical direction and drives delivery at scale. You'll lead multiple high-performing engineering teams and technical leaders, working closely with Product, UX/UI, Operations and Commercial teams to deliver seamless, secure and scalable digital experiences across web, app and on-site touchpoints. This is a role for a strategic technical leader who can operate confidently at board-level and dive deep when needed. What you'll be responsible for Strategic & Technical Leadership Define and execute Merlin's digital engineering strategy, aligned to our business and technology vision Own the multi-year roadmap for all digital platforms, ensuring scalability, security and innovation Partner with senior stakeholders to align engineering delivery with commercial and guest outcomes Architecture & Platform Excellence Provide technical leadership across mobile, web, kiosk, POS, ticketing, integration and cloud platforms Champion modern engineering practices including microservices, API-first and event-driven architectures Lead platform engineering, DevOps, SRE and APIM strategies to ensure reliability and performance Engineering Delivery Own the full software development lifecycle, from ideation through to live operations Champion agile and DevOps ways of working across global engineering teams Manage budgets, vendors and resource planning across the digital portfolio People & Culture Lead, mentor and develop multiple engineering teams, tech leads and managers Build a culture of engineering excellence, innovation, learning and accountability Drive talent development, succession planning and career progression Operational Excellence Ensure high availability, resilience and performance across all digital platforms Oversee incident management, continuous improvement and operational KPIs Ensure compliance with security, data protection and industry standards (e.g. GDPR, PCI-DSS) Qualifications & Experience What we're looking for 10+ years' experience in software engineering, with at least 5 years in senior technical leadership roles Proven experience leading large-scale digital platforms across mobile, e-commerce, ticketing, POS or payments Strong background in cloud platforms (AWS, Azure or GCP), microservices and API management Deep expertise in agile delivery, DevOps, CI/CD and SRE practices Experience leading global, multi-disciplinary engineering teams Strong stakeholder management skills, with the ability to influence technical and non-technical audiences Commercially minded, with a clear understanding of how technology drives customer experience and revenue Experience in retail, hospitality or multi-site international environments is a strong advantage. Our leadership behaviours At Merlin, how you lead matters as much as what you deliver. We're looking for leaders who are: Soulfully Curious - open, inquisitive and always learning Results Focused - accountable, decisive and outcome-driven Extraordinary Teammates - collaborative, inclusive and generous with knowledge Developers of People - passionate about growing talent and building future leaders Why Merlin? You'll be part of a global organisation with iconic brands, ambitious growth plans and a genuine commitment to creating memorable experiences - not just for our guests, but for our people too. If you're excited by large-scale digital platforms, global complexity and the chance to shape the future of guest experience, we'd love to hear from you. Come and help us build the digital experiences behind the magic. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
About the Role Grade Level (for internal use): 13 The role: AI Application Security Architect Location: New Jersey, US or London, UK Role Summary We are seeking a highly skilled professional to drive the secure development lifecycle (SDLC) of agentic AI systems and applications across multi-cloud (AWS, Azure, GCP) and hybrid/on-prem environments. This role will focus on embedding robust application security controls, performing secure SDLC reviews, and leading the design and automation of security validation for agentic AI and LLM-powered solutions. The ideal candidate blends hands-on security engineering expertise with practical experience in AI/ML, MLOps/LLMOps, and secure application architecture, delivering resilient, compliant, and business-aligned agentic AI systems. Key Responsibilities Application Security & SDLC Automation Integrate security best practices throughout the SDLC for agentic AI applications, from design and code to deployment and operations. Develop and maintain automated security testing pipelines (SAST, DAST, SCA) for AI agents, APIs, and orchestration layers. Conduct security code reviews and threat modeling for agentic AI, focusing on model inputs/outputs, agent-to-agent (A2A), agent-to-process (A2P), and multi-agent control plane (MCP) interactions, as well as plugin/tool integration. Implement and automate security controls for secure agent deployment (sandboxing, RBAC/ABAC, policy enforcement, prompt injection/jailbreak mitigations). Ensure traceability and compliance by mapping agentic AI controls to regulatory frameworks (e.g., SOC 2, ISO 27001, NIST , GDPR/CCPA). Agentic AI Security Engineering Design, implement, and continuously improve security for agentic AI systems, including secure orchestration protocols such as A2A, A2P, MCP, and related agentic communication and coordination patterns. Build and test secure-by-design agentic AI features, including runtime isolation, egress controls, audit trails, and observability (telemetry, prompt/result logging, risk scoring). Embed LLMOps/MLOps security into CI/CD (model artifact scanning, SBOMs, policy-as-code, attestation, controlled promotion). Continuously evaluate agent safety with adversarial prompts, scenario-based testing, drift/hallucination detection, and bias/fairness assessments. AI Security Testing Strategy & Pentesting Develop and execute a comprehensive AI security and penetration testing strategy for agentic AI applications and systems, with a focus on protocol-level security for A2A, A2P, MCP, and other agentic communication patterns. Lead offensive security assessments, including adversarial prompt testing, agent misuse scenarios, and vulnerability identification in agentic AI deployments. Collaborate with engineering teams to remediate findings and strengthen security posture across AI-enabled applications. Governance, Stakeholder Enablement & Metrics Define and operationalize agentic AI security policies, standards, and playbooks for engineering teams, including secure usage of agentic protocols (A2A, A2P, MCP, etc.). Lead secure SDLC and AI Security enablement: deliver secure coding guidelines, threat modeling workshops, and prompt hygiene training. Effectively communicate risk, security posture, and value trade-offs to business stakeholders and executives. Present security metrics, dashboards, and reports on application/AI security KPIs, incidents, and risk reduction to both technical and non-technical audiences. Partner with Cloud, Data Science, and Platform teams to deliver secure agentic AI features while maintaining a strong security posture. What We're Looking For Required Qualifications 10+ years in Application Security or Security Engineering. 5+ years in secure SDLC roles. 1+ year in AI/ML or LLMOps security. Hands-on multi-cloud experience (AWS/Azure/GCP/OCI) with IAM, KMS, security monitoring, and AI services. Proficiency in secure SDLC automation tools (e.g., SAST, DAST, SCA, IaC scanning). Strong knowledge of agentic AI/LLM stacks (RAG, vector DBs, agent orchestration, prompt engineering, policy guardrails), with hands-on experience in agentic protocols such as A2A, A2P, MCP, and related patterns. Experience with threat modeling, offensive testing, and application security for AI/ML systems. Understanding of privacy and compliance requirements for AI-enabled applications. Preferred Qualifications Experience deploying agentic AI or LLM-based applications with secure toolchains and runtime isolation. Familiarity with confidential computing, privacy-preserving ML, and explainable AI. Background in regulated industries (e.g., financial services, healthcare). Security and cloud certifications: CISSP, CCSP, CISM, OSCP, CKA, AWS/Azure/GCP security specialties. Compensation & Benefits Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $165,000 - $215,000. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. What's In It For You? What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: click apply for full job details
Feb 13, 2026
Full time
About the Role Grade Level (for internal use): 13 The role: AI Application Security Architect Location: New Jersey, US or London, UK Role Summary We are seeking a highly skilled professional to drive the secure development lifecycle (SDLC) of agentic AI systems and applications across multi-cloud (AWS, Azure, GCP) and hybrid/on-prem environments. This role will focus on embedding robust application security controls, performing secure SDLC reviews, and leading the design and automation of security validation for agentic AI and LLM-powered solutions. The ideal candidate blends hands-on security engineering expertise with practical experience in AI/ML, MLOps/LLMOps, and secure application architecture, delivering resilient, compliant, and business-aligned agentic AI systems. Key Responsibilities Application Security & SDLC Automation Integrate security best practices throughout the SDLC for agentic AI applications, from design and code to deployment and operations. Develop and maintain automated security testing pipelines (SAST, DAST, SCA) for AI agents, APIs, and orchestration layers. Conduct security code reviews and threat modeling for agentic AI, focusing on model inputs/outputs, agent-to-agent (A2A), agent-to-process (A2P), and multi-agent control plane (MCP) interactions, as well as plugin/tool integration. Implement and automate security controls for secure agent deployment (sandboxing, RBAC/ABAC, policy enforcement, prompt injection/jailbreak mitigations). Ensure traceability and compliance by mapping agentic AI controls to regulatory frameworks (e.g., SOC 2, ISO 27001, NIST , GDPR/CCPA). Agentic AI Security Engineering Design, implement, and continuously improve security for agentic AI systems, including secure orchestration protocols such as A2A, A2P, MCP, and related agentic communication and coordination patterns. Build and test secure-by-design agentic AI features, including runtime isolation, egress controls, audit trails, and observability (telemetry, prompt/result logging, risk scoring). Embed LLMOps/MLOps security into CI/CD (model artifact scanning, SBOMs, policy-as-code, attestation, controlled promotion). Continuously evaluate agent safety with adversarial prompts, scenario-based testing, drift/hallucination detection, and bias/fairness assessments. AI Security Testing Strategy & Pentesting Develop and execute a comprehensive AI security and penetration testing strategy for agentic AI applications and systems, with a focus on protocol-level security for A2A, A2P, MCP, and other agentic communication patterns. Lead offensive security assessments, including adversarial prompt testing, agent misuse scenarios, and vulnerability identification in agentic AI deployments. Collaborate with engineering teams to remediate findings and strengthen security posture across AI-enabled applications. Governance, Stakeholder Enablement & Metrics Define and operationalize agentic AI security policies, standards, and playbooks for engineering teams, including secure usage of agentic protocols (A2A, A2P, MCP, etc.). Lead secure SDLC and AI Security enablement: deliver secure coding guidelines, threat modeling workshops, and prompt hygiene training. Effectively communicate risk, security posture, and value trade-offs to business stakeholders and executives. Present security metrics, dashboards, and reports on application/AI security KPIs, incidents, and risk reduction to both technical and non-technical audiences. Partner with Cloud, Data Science, and Platform teams to deliver secure agentic AI features while maintaining a strong security posture. What We're Looking For Required Qualifications 10+ years in Application Security or Security Engineering. 5+ years in secure SDLC roles. 1+ year in AI/ML or LLMOps security. Hands-on multi-cloud experience (AWS/Azure/GCP/OCI) with IAM, KMS, security monitoring, and AI services. Proficiency in secure SDLC automation tools (e.g., SAST, DAST, SCA, IaC scanning). Strong knowledge of agentic AI/LLM stacks (RAG, vector DBs, agent orchestration, prompt engineering, policy guardrails), with hands-on experience in agentic protocols such as A2A, A2P, MCP, and related patterns. Experience with threat modeling, offensive testing, and application security for AI/ML systems. Understanding of privacy and compliance requirements for AI-enabled applications. Preferred Qualifications Experience deploying agentic AI or LLM-based applications with secure toolchains and runtime isolation. Familiarity with confidential computing, privacy-preserving ML, and explainable AI. Background in regulated industries (e.g., financial services, healthcare). Security and cloud certifications: CISSP, CCSP, CISM, OSCP, CKA, AWS/Azure/GCP security specialties. Compensation & Benefits Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $165,000 - $215,000. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. What's In It For You? What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: click apply for full job details
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology, and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Role Overview We are looking for an inspiring AI + Data Evangelist to drive awareness, adoption, and cultural transformation around AI, Generative AI, Agentic AI, and data-driven decisioning across the organization. The role acts as a bridge between business teams, technology teams, and senior leadership to articulate AI value, identify transformation opportunities, shape AI-enabled use cases, and promote best practices across BSS, OSS, Network, CX, and Operations. The ideal candidate is a storyteller, strategist, and hands on innovator who can simplify complex AI concepts, influence cross functional teams, and guide the enterprise toward becoming an AI first telco. Key Responsibilities AI Evangelism & Thought Leadership Champion the vision for AI, GenAI, and Agentic AI adoption across business units and technology domains. Deliver inspirational talks, demos, PoVs, and workshops to accelerate organizational AI literacy. Shape the narrative of how AI will transform BSS, OSS, network operations, customer experience, field operations, and enterprise processes. Act as an internal influencer to build a culture of experimentation and data driven innovation. Opportunity Identification & Use Case Design Work with stakeholders to identify high impact AI/GenAI opportunities aligned with business priorities. Create use case backlogs, business value assessments, and prioritization frameworks. Design AI use cases across domains such as: Customer service (NLP, chatbots, agent assist) BSS (automated journeys, intelligent CRM, catalogue automation) OSS/Network (predictive assurance, autonomous ops, network slicing intelligence) Enterprise functions (HR, Finance, supply chain insights) Collaborate with product managers and enterprise architects to shape MVPs and pilot roadmaps. Data Strategy & Enablement Advocate for strong data governance, data quality, cataloguing, and democratization. Promote the use of modern data platforms, streaming analytics, vector search, and LLM ready architectures. Translate analytics and AI potential into business value narratives for leadership teams. Support data literacy programs across non technical teams. Experimentation & Innovation Lead PoCs, showcase emerging AI frameworks, and conduct hands on demos. Stay updated on telco AI innovations - digital twins, autonomous networks, intelligent assurance, RAG, multi agent systems. Partner with engineering teams, cloud teams, and vendors to assess tools and capabilities for scaling. Stakeholder Engagement & Communication Act as a trusted advisor to senior leadership on AI strategy and industry trends. Work closely with BUs, architecture, and product teams to align AI initiatives with enterprise roadmaps. Present complex AI concepts in simplified, business friendly language. Prepare executive thought leadership papers, showcases, roadmaps, and storytelling collateral. Skills & Experience Requirements Technical Competencies Strong understanding of telecom ecosystems (BSS/OSS/Network/CX/Operations). Solid hands on experience or strong working knowledge of: AI/ML pipelines, MLOps/LLMOps Generative AI (LLMs, RAG, embeddings, prompt engineering) Agentic AI frameworks and multi agent orchestration Data platforms, big data tools, streaming analytics APIs, cloud services (AWS/Azure/GCP) Ability to conceptualize and communicate architecture patterns (AI driven ops, vector databases, knowledge graphs, digital twins). Business & Leadership Competencies Excellent storytelling, communication, and presentation skills. Ability to influence executive stakeholders and create buy in. Strong business acumen around digital transformation, cost optimization, and productization of AI. Experience in leading workshops, hackathons, or innovation labs. Ability to mentor teams and drive organizational data literacy. Preferred Qualifications Certifications in AI/ML, GenAI, Cloud, or Data Engineering. Experience working with major telecom operators or technology vendors. Knowledge of TM Forum frameworks (Open APIs, eTOM, ODA). Why This Role Matters This role is central to accelerating the organization's journey toward becoming a data powered, AI native, autonomous telco. As the AI & Data Evangelist, you will be the storyteller, catalyst, and culture builder who connects strategy to execution and transforms how teams work, make decisions, and innovate.
Feb 13, 2026
Full time
The Company Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology, and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value. Role Overview We are looking for an inspiring AI + Data Evangelist to drive awareness, adoption, and cultural transformation around AI, Generative AI, Agentic AI, and data-driven decisioning across the organization. The role acts as a bridge between business teams, technology teams, and senior leadership to articulate AI value, identify transformation opportunities, shape AI-enabled use cases, and promote best practices across BSS, OSS, Network, CX, and Operations. The ideal candidate is a storyteller, strategist, and hands on innovator who can simplify complex AI concepts, influence cross functional teams, and guide the enterprise toward becoming an AI first telco. Key Responsibilities AI Evangelism & Thought Leadership Champion the vision for AI, GenAI, and Agentic AI adoption across business units and technology domains. Deliver inspirational talks, demos, PoVs, and workshops to accelerate organizational AI literacy. Shape the narrative of how AI will transform BSS, OSS, network operations, customer experience, field operations, and enterprise processes. Act as an internal influencer to build a culture of experimentation and data driven innovation. Opportunity Identification & Use Case Design Work with stakeholders to identify high impact AI/GenAI opportunities aligned with business priorities. Create use case backlogs, business value assessments, and prioritization frameworks. Design AI use cases across domains such as: Customer service (NLP, chatbots, agent assist) BSS (automated journeys, intelligent CRM, catalogue automation) OSS/Network (predictive assurance, autonomous ops, network slicing intelligence) Enterprise functions (HR, Finance, supply chain insights) Collaborate with product managers and enterprise architects to shape MVPs and pilot roadmaps. Data Strategy & Enablement Advocate for strong data governance, data quality, cataloguing, and democratization. Promote the use of modern data platforms, streaming analytics, vector search, and LLM ready architectures. Translate analytics and AI potential into business value narratives for leadership teams. Support data literacy programs across non technical teams. Experimentation & Innovation Lead PoCs, showcase emerging AI frameworks, and conduct hands on demos. Stay updated on telco AI innovations - digital twins, autonomous networks, intelligent assurance, RAG, multi agent systems. Partner with engineering teams, cloud teams, and vendors to assess tools and capabilities for scaling. Stakeholder Engagement & Communication Act as a trusted advisor to senior leadership on AI strategy and industry trends. Work closely with BUs, architecture, and product teams to align AI initiatives with enterprise roadmaps. Present complex AI concepts in simplified, business friendly language. Prepare executive thought leadership papers, showcases, roadmaps, and storytelling collateral. Skills & Experience Requirements Technical Competencies Strong understanding of telecom ecosystems (BSS/OSS/Network/CX/Operations). Solid hands on experience or strong working knowledge of: AI/ML pipelines, MLOps/LLMOps Generative AI (LLMs, RAG, embeddings, prompt engineering) Agentic AI frameworks and multi agent orchestration Data platforms, big data tools, streaming analytics APIs, cloud services (AWS/Azure/GCP) Ability to conceptualize and communicate architecture patterns (AI driven ops, vector databases, knowledge graphs, digital twins). Business & Leadership Competencies Excellent storytelling, communication, and presentation skills. Ability to influence executive stakeholders and create buy in. Strong business acumen around digital transformation, cost optimization, and productization of AI. Experience in leading workshops, hackathons, or innovation labs. Ability to mentor teams and drive organizational data literacy. Preferred Qualifications Certifications in AI/ML, GenAI, Cloud, or Data Engineering. Experience working with major telecom operators or technology vendors. Knowledge of TM Forum frameworks (Open APIs, eTOM, ODA). Why This Role Matters This role is central to accelerating the organization's journey toward becoming a data powered, AI native, autonomous telco. As the AI & Data Evangelist, you will be the storyteller, catalyst, and culture builder who connects strategy to execution and transforms how teams work, make decisions, and innovate.
About RedCloud The global supply chain is broken-creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain-enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment-facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We're building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role The ideal candidate will bring strong leadership experience in data science, strategic vision for data-driven initiatives, and a proven track record of delivering business impact. Key requirements are a deep technical understanding of data science, machine learning, and MLOps, alongside the ability to build and lead teams, communicate complex ideas to stakeholders, and align data strategy with broader business goals. You will play an integral role, taking ownership of a team focused on designing, developing, and deploying ML systems to solve real world problems and enhance business processes, leveraging cloud platforms to build, train, and scale ML models. As Head of Data Science, you will lead the development and implementation of state of the art algorithms, including Computer Vision techniques, LLMs and other GenAI models. Collaborating closely with multiple stakeholders and cross functional teams, including Data and Software engineers, to integrate AI solutions into existing systems. Working with Product and business stakeholders to understand challenges and translate them into efficient AI driven products aligned with broader business goals. Keeping up with the latest advancements in AI, research new techniques and implement them to enhance the performance and accuracy of solutions. What You'll Do Strategic leadership: Develop and implement data science and AI strategies, aligning them with company wide objectives. Team leadership: Build, manage, and inspire a high performing data science team through setting objectives, performance management, and talent development. Technical direction: Define the technical roadmap, champion best practices, and drive the transition to production level machine learning engineering. Stakeholder management: Collaborate with senior leaders and other stakeholders to identify new opportunities and ensure data science solutions meet business needs. Innovation and delivery: Oversee the design, development, and deployment of data science solutions, from research to production, and maintain a focus on innovation. Communication: Translate complex data science concepts into clear, compelling, and user friendly information for various audiences, including senior leadership. Governance and ethics: Ensure data governance and ethics are embedded in organizational strategy and champion these principles across the company. What you'll need Leadership and management: Significant experience as a senior leader in a data science or AI related role, with a track record of managing multi disciplinary teams and budgets. Technical expertise: Deep technical knowledge of the entire data science lifecycle, including data engineering, machine learning, and MLOps. Programming and analytics: Proficiency in programming languages such as Python, R, or SQL, and experience with various data science and machine learning libraries. Experience with libraries/frameworks like NumPy, Pandas, SciPy, Scikit learn, TensorFlow, PyTorch, Transformers, Langchain, Streamlit, or Gradio, among others. Experience with cloud based tools for production use (e.g., AWS SageMaker, AWS Bedrock, Vertex AI, Azure Machine Learning, Azure OpenAI). Knowledge of databases and data technologies, such as Snowflake, BigQuery, and relational databases like SQL. Business acumen: Strong understanding of how to apply data science techniques to solve business problems and deliver tangible value. Communication and influence: Excellent communication skills with the ability to build trust, influence stakeholders, and advocate for data driven decisions. Project management: Proven ability to scope, design, implement, and evaluate data science projects to tight deadlines. Even if you don't meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we're looking for. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced CompanyPension (Matched up to 5% & Salary Sacrifice) Healthcare Cashplan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on! RedCloud I We're growing! RedCloud I Red101 App I Open Commerce
Feb 13, 2026
Full time
About RedCloud The global supply chain is broken-creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board. RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain-enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment-facilitating smarter everyday business decisions for our customers, from factory to warehouse to store. Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We're building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint. The role The ideal candidate will bring strong leadership experience in data science, strategic vision for data-driven initiatives, and a proven track record of delivering business impact. Key requirements are a deep technical understanding of data science, machine learning, and MLOps, alongside the ability to build and lead teams, communicate complex ideas to stakeholders, and align data strategy with broader business goals. You will play an integral role, taking ownership of a team focused on designing, developing, and deploying ML systems to solve real world problems and enhance business processes, leveraging cloud platforms to build, train, and scale ML models. As Head of Data Science, you will lead the development and implementation of state of the art algorithms, including Computer Vision techniques, LLMs and other GenAI models. Collaborating closely with multiple stakeholders and cross functional teams, including Data and Software engineers, to integrate AI solutions into existing systems. Working with Product and business stakeholders to understand challenges and translate them into efficient AI driven products aligned with broader business goals. Keeping up with the latest advancements in AI, research new techniques and implement them to enhance the performance and accuracy of solutions. What You'll Do Strategic leadership: Develop and implement data science and AI strategies, aligning them with company wide objectives. Team leadership: Build, manage, and inspire a high performing data science team through setting objectives, performance management, and talent development. Technical direction: Define the technical roadmap, champion best practices, and drive the transition to production level machine learning engineering. Stakeholder management: Collaborate with senior leaders and other stakeholders to identify new opportunities and ensure data science solutions meet business needs. Innovation and delivery: Oversee the design, development, and deployment of data science solutions, from research to production, and maintain a focus on innovation. Communication: Translate complex data science concepts into clear, compelling, and user friendly information for various audiences, including senior leadership. Governance and ethics: Ensure data governance and ethics are embedded in organizational strategy and champion these principles across the company. What you'll need Leadership and management: Significant experience as a senior leader in a data science or AI related role, with a track record of managing multi disciplinary teams and budgets. Technical expertise: Deep technical knowledge of the entire data science lifecycle, including data engineering, machine learning, and MLOps. Programming and analytics: Proficiency in programming languages such as Python, R, or SQL, and experience with various data science and machine learning libraries. Experience with libraries/frameworks like NumPy, Pandas, SciPy, Scikit learn, TensorFlow, PyTorch, Transformers, Langchain, Streamlit, or Gradio, among others. Experience with cloud based tools for production use (e.g., AWS SageMaker, AWS Bedrock, Vertex AI, Azure Machine Learning, Azure OpenAI). Knowledge of databases and data technologies, such as Snowflake, BigQuery, and relational databases like SQL. Business acumen: Strong understanding of how to apply data science techniques to solve business problems and deliver tangible value. Communication and influence: Excellent communication skills with the ability to build trust, influence stakeholders, and advocate for data driven decisions. Project management: Proven ability to scope, design, implement, and evaluate data science projects to tight deadlines. Even if you don't meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we're looking for. Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get: 25 Days Annual leave, increasing to 26 days after 12 months in the business Enhanced CompanyPension (Matched up to 5% & Salary Sacrifice) Healthcare Cashplan with Medicash Private Healthcare with Aviva Life Insurance with AIG Happl, our benefit platform which provides access to pre negotiated discounts on a wide variety of services including entertainment, food, and fitness. Stock / Equity Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on! RedCloud I We're growing! RedCloud I Red101 App I Open Commerce
