M&E Project Manager London Area Permanent - Full Time £60,000 - £70,000 + Plus London Travel allowance £3600, plus Flexible Benefits About the Role: NG Bailey Facilities Services is looking for a skilled M&E Project Manager to join our Facilities & Infrastructure Services business as part of the Projects Team. In this pivotal role, you will oversee the operational delivery of multiple projects, ranging in value from £10,000 to £3 million, ensuring they are completed on time, within budget, and to the highest standards of safety, quality, and customer satisfaction. You will be responsible for all aspects of project management, from pre-commencement to successful handover, while maintaining profitability through effective leadership, strong client relationships, and collaboration with internal support functions. You will also be responsible for surveying future works and the compiling / issuing of the subsequent tenders. Key Responsibilities: Manage multiple projects within the Facilities Services sector, varying in size and scope (£10,000 to £3M). Lead and oversee project work plans, ensuring delivery against programme deadlines. Establish and maintain strong relationships with clients, consultants, and suppliers, leading technical negotiations and fostering trust. Ensure the successful planning and coordination of works across all RIBA stages, from preparation and brief to handover and close-out. Take accountability for SHEQ matters, ensuring a culture of safety and compliance. Oversee stakeholder engagement, procurement, sub-letting of works, programme of works, and RAMS review and approval. Deliver technical expertise, particularly in M&E, often acting as the Principal Contractor for clients. Set performance goals for delivery/construction teams, ensuring operational excellence. Provide input and leadership during the bid process, including presentations to prospective clients. What We're Looking For: Industry-recognised trade or professional qualification. Membership of PMI (Project Management Institute) or PRINCE2 certification is highly desirable. Proven experience in managing multiple projects, delivering exceptional operational outcomes. Strong understanding of procurement processes, forms of contract, and CDM regulations. Familiarity with RIBA stages for effective project planning and execution. Significant experience in the management of staff and subcontractors, fostering collaboration and accountability. A successful track record of supporting major business contracts or operational management. Exceptional communication skills and the ability to build and maintain client relationships. Strong IT proficiency and the ability to produce accurate reports and tender documentation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: £60,000 - £70,000 + Plus London Travel allowance £3600, plus Flexible Benefits 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 04, 2026
Full time
M&E Project Manager London Area Permanent - Full Time £60,000 - £70,000 + Plus London Travel allowance £3600, plus Flexible Benefits About the Role: NG Bailey Facilities Services is looking for a skilled M&E Project Manager to join our Facilities & Infrastructure Services business as part of the Projects Team. In this pivotal role, you will oversee the operational delivery of multiple projects, ranging in value from £10,000 to £3 million, ensuring they are completed on time, within budget, and to the highest standards of safety, quality, and customer satisfaction. You will be responsible for all aspects of project management, from pre-commencement to successful handover, while maintaining profitability through effective leadership, strong client relationships, and collaboration with internal support functions. You will also be responsible for surveying future works and the compiling / issuing of the subsequent tenders. Key Responsibilities: Manage multiple projects within the Facilities Services sector, varying in size and scope (£10,000 to £3M). Lead and oversee project work plans, ensuring delivery against programme deadlines. Establish and maintain strong relationships with clients, consultants, and suppliers, leading technical negotiations and fostering trust. Ensure the successful planning and coordination of works across all RIBA stages, from preparation and brief to handover and close-out. Take accountability for SHEQ matters, ensuring a culture of safety and compliance. Oversee stakeholder engagement, procurement, sub-letting of works, programme of works, and RAMS review and approval. Deliver technical expertise, particularly in M&E, often acting as the Principal Contractor for clients. Set performance goals for delivery/construction teams, ensuring operational excellence. Provide input and leadership during the bid process, including presentations to prospective clients. What We're Looking For: Industry-recognised trade or professional qualification. Membership of PMI (Project Management Institute) or PRINCE2 certification is highly desirable. Proven experience in managing multiple projects, delivering exceptional operational outcomes. Strong understanding of procurement processes, forms of contract, and CDM regulations. Familiarity with RIBA stages for effective project planning and execution. Significant experience in the management of staff and subcontractors, fostering collaboration and accountability. A successful track record of supporting major business contracts or operational management. Exceptional communication skills and the ability to build and maintain client relationships. Strong IT proficiency and the ability to produce accurate reports and tender documentation. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: £60,000 - £70,000 + Plus London Travel allowance £3600, plus Flexible Benefits 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
What You'll Be Doing Driving Commercial Performance Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions Understand your local market and competitors, using insight to shape effective trading and sales plans Develop and deliver local initiatives to drive sales growth and enhance customer loyalty Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency Leading Through People Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability Coach in the moment and through structured sessions to build skills and confidence across the team Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes Delivering Outstanding Customer Experience Role model best-in-class customer service every day, setting the tone for a great in-branch experience Maintain close relationships with trade members, building trust and repeat business Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs Use customer feedback and market knowledge to refine your store's service and offer Operational Excellence & Safety First Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety Rewards & Benefits Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Company Car or allowance Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 30% of basic salary. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments. Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved one should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to earth individuals who bring a positive, team first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Feb 04, 2026
Full time
What You'll Be Doing Driving Commercial Performance Own and deliver your store's sales, profit, and margin targets by making smart, commercially focused decisions Understand your local market and competitors, using insight to shape effective trading and sales plans Develop and deliver local initiatives to drive sales growth and enhance customer loyalty Build strong relationships with suppliers and Support Centre teams to maximise opportunities and store efficiency Leading Through People Lead, motivate, and develop your team to perform at their best-building a high-performance culture of support and accountability Coach in the moment and through structured sessions to build skills and confidence across the team Ensure clear communication and regular engagement with all colleagues, sharing goals, updates, and business changes Delivering Outstanding Customer Experience Role model best-in-class customer service every day, setting the tone for a great in-branch experience Maintain close relationships with trade members, building trust and repeat business Ensure all customer complaints are resolved swiftly and fairly, balancing commercial and customer needs Use customer feedback and market knowledge to refine your store's service and offer Operational Excellence & Safety First Oversee daily operations to ensure everything runs efficiently, safely, and in line with company standards Take accountability for all store Health & Safety matters-promoting safe working practices and ensuring full legal compliance Act as a key holder: responsible for store security, opening and closing procedures, cash handling, and vehicle/plant safety Rewards & Benefits Work-Life Balance & Extras Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Company Car or allowance Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave - Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast - Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development - Learn, grow, and take your career to the next level. Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute. EarlyPay - Access your earned wages before payday when you need them. Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 30% of basic salary. ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments. Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance - Protection for your loved one should the unexpected happen. Gym Discounts - Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to earth individuals who bring a positive, team first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
An exciting opportunity has arisen for a Store Manager to join us at Jenno s Coffee House a thriving, family-owned business in Leicestershire. Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team. Our Oadby store is modern and welcoming, set within a country park, and becomes particularly busy in the summer months, requiring confident leadership in a fast-paced, customer-focused environment. What s in it for you? A quarterly bonus Private healthcare Free staff parking (onsite) Staff discounts on food and drinks What you ll be doing as Store Manager at Jenno s: Leading and managing a team of staff, with up to 7 on shift during peak summer periods Overseeing day-to-day store operations, ensuring high standards of cleanliness, food and drink quality, and overall performance Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements Delivering excellent customer service consistently and building strong relationships with customers Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation What we re looking for in a Store Manager: Leadership or people management experience Experience within a hospitality or retail environment Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts Strong organisational and communication skills to manage teams and daily operations effectively Commitment to consistently delivering high standards and excellent customer service Based within a commutable distance of Oadby, Leicester Full UK driving licence and access to a car (beneficial) to support occasional cover at other Leicestershire stores Store Opening Hours: Monday-Saturday: 07 00 Sunday: 08 30 To apply for this role as Store Manager please click apply and upload an updated copy of your CV. Please note: all applications must have the right to work in the UK Your application will be sent to The Matching Room who are supporting on this role. We take Data Protection seriously. By submitting your CV to The Matching Room Ltd, you are giving us your personal data which includes full name, address, phone number and email address. Our full privacy policy is on our website. This tells you why and how we hold your data, and for how long.
Feb 04, 2026
Full time
An exciting opportunity has arisen for a Store Manager to join us at Jenno s Coffee House a thriving, family-owned business in Leicestershire. Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team. Our Oadby store is modern and welcoming, set within a country park, and becomes particularly busy in the summer months, requiring confident leadership in a fast-paced, customer-focused environment. What s in it for you? A quarterly bonus Private healthcare Free staff parking (onsite) Staff discounts on food and drinks What you ll be doing as Store Manager at Jenno s: Leading and managing a team of staff, with up to 7 on shift during peak summer periods Overseeing day-to-day store operations, ensuring high standards of cleanliness, food and drink quality, and overall performance Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements Delivering excellent customer service consistently and building strong relationships with customers Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation What we re looking for in a Store Manager: Leadership or people management experience Experience within a hospitality or retail environment Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts Strong organisational and communication skills to manage teams and daily operations effectively Commitment to consistently delivering high standards and excellent customer service Based within a commutable distance of Oadby, Leicester Full UK driving licence and access to a car (beneficial) to support occasional cover at other Leicestershire stores Store Opening Hours: Monday-Saturday: 07 00 Sunday: 08 30 To apply for this role as Store Manager please click apply and upload an updated copy of your CV. Please note: all applications must have the right to work in the UK Your application will be sent to The Matching Room who are supporting on this role. We take Data Protection seriously. By submitting your CV to The Matching Room Ltd, you are giving us your personal data which includes full name, address, phone number and email address. Our full privacy policy is on our website. This tells you why and how we hold your data, and for how long.
The Opportunity This is a client-side Building Surveying role offering exposure to end-to-end residential development projects, from early feasibility through to delivery on site. Sitting within an established in-house property team, you ll take ownership of new and existing residential schemes across the West Midlands, working closely with senior internal stakeholders rather than acting in a traditional consultancy capacity. If you re a Building Surveyor (or Contract / Site Manager) who enjoys being close to the build, influencing outcomes, and seeing projects through to completion, this role offers far more autonomy and commercial exposure than a typical professional services position. Longer term, there is a real opportunity to shape and grow the residential portfolio, including playing a key role in the development and expansion of the in-house contractor function in Jersey. The Role You ll act as the central point of coordination for residential construction projects, managing delivery on behalf of the client and ensuring schemes are completed to the highest quality, on time and within budget. Key elements of the role include: Project managing residential developments from feasibility through to completion Acting as the client-side lead, coordinating the in-house contractor and external consultants (architects, engineers, specialists) Monitoring works on site, ensuring compliance with drawings, specifications, programmes and health & safety requirements Reviewing consultant reports, technical information and contract documentation, providing clear and pragmatic advice to internal stakeholders Attending and contributing to site and design team meetings, driving progress and resolving issues Managing multiple projects concurrently, with increasing autonomy and responsibility Alongside the residential work, you ll also support the wider property portfolio, assisting with: Schedules of Dilapidations Reinstatement Cost Assessments (insurance) Maintenance and minor works projects across commercial assets What They re Looking For This role would suit someone who enjoys responsibility, decision-making and being close to delivery. You ll likely have: Experience in Building Surveying, Contract / Site Management, or a closely related discipline Strong experience in residential development, refurbishment and extensions A solid understanding of construction methodology, quality standards and building technology Confidence inspecting works on site, identifying defects and advising on remedial solutions The ability to read, challenge and interpret drawings, specifications and consultant reports Experience managing contractor performance and quality on site Good working knowledge of Building Regulations, Health & Safety legislation and the planning process Qualifications Degree in Building Surveying or a related construction discipline preferred MRICS and/or CIOB status beneficial but not essential What Makes This Different True client-side role no fee targets, no timesheets Exposure to high-quality residential development rather than purely professional work Clear scope to grow with the portfolio and influence how projects are delivered Regular involvement in projects in Jersey, offering variety and long-term progression opportunities A role where you can genuinely see the impact of your work
Feb 04, 2026
Full time
The Opportunity This is a client-side Building Surveying role offering exposure to end-to-end residential development projects, from early feasibility through to delivery on site. Sitting within an established in-house property team, you ll take ownership of new and existing residential schemes across the West Midlands, working closely with senior internal stakeholders rather than acting in a traditional consultancy capacity. If you re a Building Surveyor (or Contract / Site Manager) who enjoys being close to the build, influencing outcomes, and seeing projects through to completion, this role offers far more autonomy and commercial exposure than a typical professional services position. Longer term, there is a real opportunity to shape and grow the residential portfolio, including playing a key role in the development and expansion of the in-house contractor function in Jersey. The Role You ll act as the central point of coordination for residential construction projects, managing delivery on behalf of the client and ensuring schemes are completed to the highest quality, on time and within budget. Key elements of the role include: Project managing residential developments from feasibility through to completion Acting as the client-side lead, coordinating the in-house contractor and external consultants (architects, engineers, specialists) Monitoring works on site, ensuring compliance with drawings, specifications, programmes and health & safety requirements Reviewing consultant reports, technical information and contract documentation, providing clear and pragmatic advice to internal stakeholders Attending and contributing to site and design team meetings, driving progress and resolving issues Managing multiple projects concurrently, with increasing autonomy and responsibility Alongside the residential work, you ll also support the wider property portfolio, assisting with: Schedules of Dilapidations Reinstatement Cost Assessments (insurance) Maintenance and minor works projects across commercial assets What They re Looking For This role would suit someone who enjoys responsibility, decision-making and being close to delivery. You ll likely have: Experience in Building Surveying, Contract / Site Management, or a closely related discipline Strong experience in residential development, refurbishment and extensions A solid understanding of construction methodology, quality standards and building technology Confidence inspecting works on site, identifying defects and advising on remedial solutions The ability to read, challenge and interpret drawings, specifications and consultant reports Experience managing contractor performance and quality on site Good working knowledge of Building Regulations, Health & Safety legislation and the planning process Qualifications Degree in Building Surveying or a related construction discipline preferred MRICS and/or CIOB status beneficial but not essential What Makes This Different True client-side role no fee targets, no timesheets Exposure to high-quality residential development rather than purely professional work Clear scope to grow with the portfolio and influence how projects are delivered Regular involvement in projects in Jersey, offering variety and long-term progression opportunities A role where you can genuinely see the impact of your work
About the job Head of Maintenance Operations - Estates Maintenance Operations Interim / Temporary - 6 Months - £65,000 + Holiday Pay + Benefits Reporting to the Director of Maintenance Job Purpose We are seeking an interim/temporary Head of Maintenance Operations to oversee the day-to-day delivery of maintenance services for a large multi building and facility university establishment in Coventry. The role will report directly to the Director of Maintenance and manage a team including Department Managers to ensure the safe, compliant, efficient operation and maintenance of all university buildings, building systems and infrastructure, and relevant external public realm. Responsibility will also ensure the efficient and effective delivery of reactive, planned and statutory maintenance functions, including providing an emergency reactive service for all building disciplines across all university operated properties. To ensure that buildings are statutory compliant, well maintained, and operational including long-term capital planning and delivery. To coordinate small scale improvement works through in-house labour and contractors. To ensure that the campus infrastructure including roads, power, and water are safe, fit for purpose, and resilient. Technical and People Duties Review, design and implement new systems and new working practices (using benchmarking data and competitor analysis) to ensure a safe, cost effective, customer focused, operationally effective, service delivery organisation which is fit for purpose for an ever-developing, technical and expanding campus. Take ownership for all engineering operations, spanning mechanical, electrical and critical systems. steering the estates engineering strategy, lead the optimisation of building services and infrastructure, and champion the adoption of smart, efficient and sustainable solutions. To direct the delivery of all engineering operations Hard FM (Facilities Management) services to the University operated buildings. Leadership of a large in-house labour force, including recruitment, training & development, and discipline. Management of maintenance requirements across the University; determining annual operational plans, and securing budgets for service. This will involve what functions should be delivered in-house and which should be delivered through specialist contractors or other providers. Implement and monitor the delivery of the service through Key performance indicators (KPI s). Focused on productivity, customer service, carbon reduction, resource consumption, continual improvement. Responsible for the management of the delivery of the prescribed statutory and routine, planned maintenance and function as the responsible person (RP) or approved person (AP) for certain statutory responsibilities, as agreed and detailed in the RATSIA (RACI). Development of maintenance policies and systems to deliver a quality, efficient, effective service whilst ensuring value for money, and safety compliance of the works undertaken, by in-house and external specialist consultants/contractors. Direct the use of external contracts where required for the maintenance and operational requirements. Compilation of financial business cases in support of additional resources for Campus expansion / contraction as required. Co-operating in the compilation of forward maintenance plans for future years and advising on the condition of the Campus. Leading the forward maintenance plans for future years and advising on the condition of the Campus. Management of the emergency response process for the department to ensure adequate cover and responsive service provision to meet service levels required. Accountability for annual budgets for planned and reactive maintenance, providing monthly reporting and management information for future budgets and 5-year plans. Develop and implement a sustainable, environmentally aware, low carbon and energy efficient approach to minor works and repairs. People Management To lead the team to ensure clear objectives and focus. Develop a culture of continuous improvement where ownership and efficient resolution of issues are expected. Promote excellent customer service, team working and empower the team to use initiative to exceed customer expectations Ensure business cases justify decisions about method of delivery (out-sourced/in-sourced) to provide the best quality of service and/or access to specialist skills/knowledge within budget to ensure compliance. To have overall responsibility for compliance of building systems and buildings, H&S safety for contractors and directly employed staff. To ensure that there are clear roles and responsibilities within the team for compliances, and to ensure that they have adequate training and resource. Person Specification A degree qualification in Building Services, Engineering or equivalent experience National Examination Board Health and Safety Certificate (NEBOSH) or equivalent Chartered & Member of a related professional body such as Chartered Institute of Building Services (CIBSE), CIOB or equivalent. Broad spectrum of knowledge in Building Service Management, covering: building fabric, electrical and mechanical. Significant relevant experience at a senior level within a large complex (equivalent) organisation. Significant experience and background of managing and maintaining large local infrastructure and plant Detailed H&S knowledge and background and evidence of improving the H&S culture in an organisation Ability to design and implement significant change and reorganisation programmes in a unionised environment Ability to plan, strategically manage, organise complex services operations that are performance and date critical Ability to work as part of a senior team with conflicting priorities Desirable A post graduate qualification in a building, engineering, or management related subject Management of Asbestos in Buildings qualification BOHS P405/3 NEBOSH General Certificate, Certificate in Fire Safety, Certificate in Construction Experience developing, placing and working with various forms of JCT/NEC3 contracts Working knowledge of the delivery of projects in a Higher Education environment Able to use AutoCAD understanding or REVIT, BIM Lean process practitioner This role is for an immediate start and will offer an excellent opportunity to work for a large leading one-site university. WEG Tech is part of the Warwick Employment Group and is acting as an internal recruitment agency for this vacancy.
Feb 04, 2026
Seasonal
About the job Head of Maintenance Operations - Estates Maintenance Operations Interim / Temporary - 6 Months - £65,000 + Holiday Pay + Benefits Reporting to the Director of Maintenance Job Purpose We are seeking an interim/temporary Head of Maintenance Operations to oversee the day-to-day delivery of maintenance services for a large multi building and facility university establishment in Coventry. The role will report directly to the Director of Maintenance and manage a team including Department Managers to ensure the safe, compliant, efficient operation and maintenance of all university buildings, building systems and infrastructure, and relevant external public realm. Responsibility will also ensure the efficient and effective delivery of reactive, planned and statutory maintenance functions, including providing an emergency reactive service for all building disciplines across all university operated properties. To ensure that buildings are statutory compliant, well maintained, and operational including long-term capital planning and delivery. To coordinate small scale improvement works through in-house labour and contractors. To ensure that the campus infrastructure including roads, power, and water are safe, fit for purpose, and resilient. Technical and People Duties Review, design and implement new systems and new working practices (using benchmarking data and competitor analysis) to ensure a safe, cost effective, customer focused, operationally effective, service delivery organisation which is fit for purpose for an ever-developing, technical and expanding campus. Take ownership for all engineering operations, spanning mechanical, electrical and critical systems. steering the estates engineering strategy, lead the optimisation of building services and infrastructure, and champion the adoption of smart, efficient and sustainable solutions. To direct the delivery of all engineering operations Hard FM (Facilities Management) services to the University operated buildings. Leadership of a large in-house labour force, including recruitment, training & development, and discipline. Management of maintenance requirements across the University; determining annual operational plans, and securing budgets for service. This will involve what functions should be delivered in-house and which should be delivered through specialist contractors or other providers. Implement and monitor the delivery of the service through Key performance indicators (KPI s). Focused on productivity, customer service, carbon reduction, resource consumption, continual improvement. Responsible for the management of the delivery of the prescribed statutory and routine, planned maintenance and function as the responsible person (RP) or approved person (AP) for certain statutory responsibilities, as agreed and detailed in the RATSIA (RACI). Development of maintenance policies and systems to deliver a quality, efficient, effective service whilst ensuring value for money, and safety compliance of the works undertaken, by in-house and external specialist consultants/contractors. Direct the use of external contracts where required for the maintenance and operational requirements. Compilation of financial business cases in support of additional resources for Campus expansion / contraction as required. Co-operating in the compilation of forward maintenance plans for future years and advising on the condition of the Campus. Leading the forward maintenance plans for future years and advising on the condition of the Campus. Management of the emergency response process for the department to ensure adequate cover and responsive service provision to meet service levels required. Accountability for annual budgets for planned and reactive maintenance, providing monthly reporting and management information for future budgets and 5-year plans. Develop and implement a sustainable, environmentally aware, low carbon and energy efficient approach to minor works and repairs. People Management To lead the team to ensure clear objectives and focus. Develop a culture of continuous improvement where ownership and efficient resolution of issues are expected. Promote excellent customer service, team working and empower the team to use initiative to exceed customer expectations Ensure business cases justify decisions about method of delivery (out-sourced/in-sourced) to provide the best quality of service and/or access to specialist skills/knowledge within budget to ensure compliance. To have overall responsibility for compliance of building systems and buildings, H&S safety for contractors and directly employed staff. To ensure that there are clear roles and responsibilities within the team for compliances, and to ensure that they have adequate training and resource. Person Specification A degree qualification in Building Services, Engineering or equivalent experience National Examination Board Health and Safety Certificate (NEBOSH) or equivalent Chartered & Member of a related professional body such as Chartered Institute of Building Services (CIBSE), CIOB or equivalent. Broad spectrum of knowledge in Building Service Management, covering: building fabric, electrical and mechanical. Significant relevant experience at a senior level within a large complex (equivalent) organisation. Significant experience and background of managing and maintaining large local infrastructure and plant Detailed H&S knowledge and background and evidence of improving the H&S culture in an organisation Ability to design and implement significant change and reorganisation programmes in a unionised environment Ability to plan, strategically manage, organise complex services operations that are performance and date critical Ability to work as part of a senior team with conflicting priorities Desirable A post graduate qualification in a building, engineering, or management related subject Management of Asbestos in Buildings qualification BOHS P405/3 NEBOSH General Certificate, Certificate in Fire Safety, Certificate in Construction Experience developing, placing and working with various forms of JCT/NEC3 contracts Working knowledge of the delivery of projects in a Higher Education environment Able to use AutoCAD understanding or REVIT, BIM Lean process practitioner This role is for an immediate start and will offer an excellent opportunity to work for a large leading one-site university. WEG Tech is part of the Warwick Employment Group and is acting as an internal recruitment agency for this vacancy.
Reference: SM28 Posted: November 19, 2025 We have an opportunity for you to join one of the UK's most consistent and high performing housebuilders. We're looking for a Site Manager with a strong record of delivering high volume housing developments, exceptional NHBC knowledge and the confidence to run a fast paced, high volume traditional build development. About the role of Site Manager As the No 1 Site Manager, you'll take ownership of a key residential development in West Sussex, leading day to day site operations with the backing of a strong regional team. From managing trades to steering build programmes, you'll be at the centre of a site that's expected to consistently deliver high quality homes and take pride in NHBC excellence. Your focus will be on: Delivering high volume schemes to programme Maintaining exceptional build quality and NHBC compliance Driving KPI's around safety, quality, customer satisfaction and progress Lead, mentor and motivate your team Coordinate and manage all on site activities, including subcontractors, labour and materials About you We are looking for a Site Manager who brings energy, expertise and a desire to deliver the best possible outcome for customers and teams. Must have a strong background managing high volume schemes for a national or large regional housebuilder Excellent and confident understanding of NHBC standards, inspections, building regulations and compliance Consistent achievement of build, quality, H&S and customer serviceSolid results against KPI inspections - Programme, quality, safety and CML Approachable Site Manager who enjoys leading people and building strong teams and strong relationships CSCS, SMSTS and 1st Aid What we offer for Site Manager This is a brilliant opportunity for a confident and focused individual to join a leading housing developer who wants to develop their career. Contributory pension scheme Additional benefits If you want to hear more about this Site Manager role, please apply with an up-to-date copy of your CV or contact Chelsey Potter in our Brighton Office on /
Feb 04, 2026
Full time
Reference: SM28 Posted: November 19, 2025 We have an opportunity for you to join one of the UK's most consistent and high performing housebuilders. We're looking for a Site Manager with a strong record of delivering high volume housing developments, exceptional NHBC knowledge and the confidence to run a fast paced, high volume traditional build development. About the role of Site Manager As the No 1 Site Manager, you'll take ownership of a key residential development in West Sussex, leading day to day site operations with the backing of a strong regional team. From managing trades to steering build programmes, you'll be at the centre of a site that's expected to consistently deliver high quality homes and take pride in NHBC excellence. Your focus will be on: Delivering high volume schemes to programme Maintaining exceptional build quality and NHBC compliance Driving KPI's around safety, quality, customer satisfaction and progress Lead, mentor and motivate your team Coordinate and manage all on site activities, including subcontractors, labour and materials About you We are looking for a Site Manager who brings energy, expertise and a desire to deliver the best possible outcome for customers and teams. Must have a strong background managing high volume schemes for a national or large regional housebuilder Excellent and confident understanding of NHBC standards, inspections, building regulations and compliance Consistent achievement of build, quality, H&S and customer serviceSolid results against KPI inspections - Programme, quality, safety and CML Approachable Site Manager who enjoys leading people and building strong teams and strong relationships CSCS, SMSTS and 1st Aid What we offer for Site Manager This is a brilliant opportunity for a confident and focused individual to join a leading housing developer who wants to develop their career. Contributory pension scheme Additional benefits If you want to hear more about this Site Manager role, please apply with an up-to-date copy of your CV or contact Chelsey Potter in our Brighton Office on /
M ller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain. Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence , sustainability , and supporting British agriculture , making us a trusted partner in the dairy supply chain. Join Us as a Transport Shift Leader Location: Droitwich Depot Contract Type: Full-Time, Permanent Shift Pattern: 4 on / 4 off - Nights (18:00 - 6:00) Are you a natural leader with a passion for developing people and driving performance? We're looking for an experienced Transport Shift Leader to take ownership of our night operations at Droitwich Depot. This is your chance to lead a high-performing team, coach talent, and make a real impact on operational success. What We Offer Up to 10% annual bonus Salary sacrifice pension scheme with M ller matching up to 4% Life assurance - 4x your annual salary 23 days annual leave Access to our exclusive rewards platform with discounts at over 800 retailers What You'll Do As Transport Shift Manager, you'll: Lead and inspire your team , ensuring delivery against OGSM targets. Coach and develop colleagues , supporting career growth and succession planning. Drive continuous improvement through Operational Excellence (OE) initiatives. Create a high-performance culture using PMS principles, KPI tracking, and effective handovers. Manage performance reviews and employee relations with confidence. Ensure compliance with legal, audit, and safety standards. Act as the escalation point for customer service issues and lead incident investigations. Collaborate with cross-functional leaders to enhance business performance. Champion MMID behaviours across all levels. What You'll Bring Proven experience in a transport or logistics leadership role . Strong people management and coaching skills with a track record of building successful teams. A proactive, self-motivated attitude and commitment to excellence. Ability to work independently and as part of a team. CPC in Transport Management (desirable but not essential).
Feb 04, 2026
Full time
M ller Milk & Ingredients Distribution (MMID) is the UK's leading producer and distributor of fresh milk, cream, butter, and dairy ingredients. Operating across extensive logistics and manufacturing networks in the country, MMID delivers over 2.6 billion litres of fresh milk annually to more than 5,500 locations across Britain. Our strategically located depots enable us to move milk efficiently from farm to fridge-ensuring freshness, speed, and reliability. MMID is committed to operational excellence , sustainability , and supporting British agriculture , making us a trusted partner in the dairy supply chain. Join Us as a Transport Shift Leader Location: Droitwich Depot Contract Type: Full-Time, Permanent Shift Pattern: 4 on / 4 off - Nights (18:00 - 6:00) Are you a natural leader with a passion for developing people and driving performance? We're looking for an experienced Transport Shift Leader to take ownership of our night operations at Droitwich Depot. This is your chance to lead a high-performing team, coach talent, and make a real impact on operational success. What We Offer Up to 10% annual bonus Salary sacrifice pension scheme with M ller matching up to 4% Life assurance - 4x your annual salary 23 days annual leave Access to our exclusive rewards platform with discounts at over 800 retailers What You'll Do As Transport Shift Manager, you'll: Lead and inspire your team , ensuring delivery against OGSM targets. Coach and develop colleagues , supporting career growth and succession planning. Drive continuous improvement through Operational Excellence (OE) initiatives. Create a high-performance culture using PMS principles, KPI tracking, and effective handovers. Manage performance reviews and employee relations with confidence. Ensure compliance with legal, audit, and safety standards. Act as the escalation point for customer service issues and lead incident investigations. Collaborate with cross-functional leaders to enhance business performance. Champion MMID behaviours across all levels. What You'll Bring Proven experience in a transport or logistics leadership role . Strong people management and coaching skills with a track record of building successful teams. A proactive, self-motivated attitude and commitment to excellence. Ability to work independently and as part of a team. CPC in Transport Management (desirable but not essential).
An award-winning block management company is seeking an experienced Key Client Manager to take ownership of a portfolio of complex residential developments, including high-rise buildings, new builds, and estates requiring Building Safety Act (BSA) compliance. This is a senior, client-facing role where you will act as the main point of contact for key clients, delivering exceptional service while ma click apply for full job details
Feb 04, 2026
Full time
An award-winning block management company is seeking an experienced Key Client Manager to take ownership of a portfolio of complex residential developments, including high-rise buildings, new builds, and estates requiring Building Safety Act (BSA) compliance. This is a senior, client-facing role where you will act as the main point of contact for key clients, delivering exceptional service while ma click apply for full job details
Unit 83 Merseyway Centre, Stockport. SK1 1PD Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 04, 2026
Full time
Unit 83 Merseyway Centre, Stockport. SK1 1PD Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Feb 04, 2026
Full time
Role overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Hold strong leadership skills & have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports & making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted Gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Job Summary We are seeking a dedicated and organised Commercial Property Manager to oversee the daily operations of our commercial property portfolio. The successful candidate will be responsible for maintaining property standards, liaising with tenants, and ensuring the smooth running of all administrative tasks. This role offers an excellent opportunity for individuals with strong office experience and a passion for property management to contribute to a dynamic team. Our client, a Property Consultancy, is looking for a proactive and ambitious Commercial Property Manager to join their Asset & Property Management team. Following several years of sustained growth, they are looking for a driven individual who can take responsibility for an established portfolio while contributing to the continued development of the department. This role offers excellent opportunities for professional progression within both the team and the wider business. The role involves the management of a diverse portfolio of primarily commercial properties on behalf of a range of clients. Key Responsibilities Reactive and planned maintenance coordination Managing commercial lease renewals and rent reviews Providing strategic property advice to clients Service charge and financial management: budgeting, year end certification, supplier invoice approval, and credit control Working closely with our Management Accounts Team Overseeing Health & Safety compliance and statutory obligations Building strong client relationships and supporting business development Arranging and managing insurance requirements Coordinating and chairing AGMs Liaising with internal departments on lease events Conducting cyclical property inspections and preparing reports Key Requirements Previous experience in property management Experience acting as the primary point of contact for clients Ability to work flexibly and manage tight deadlines Strong IT skills; experience with property management software (ideally Re Leased) A collaborative team player seeking a long term role Ambitious and keen to progress Full UK driving licence and access to a vehicle Experience Required Leadership experience Professional qualifications (MRICS preferred; ATPI or similar considered) Strong understanding of the commercial property market What's on offer for starters Competitive salary: £35,000-£65,000, dependent on experience Hybrid working Long term service bonus Additional benefits package available for the right candidate The company Property Consultants are a leading regional firm of Chartered Surveyors based in Hertfordshire, specialising in commercial property. As a multi disciplinary practice, we offer clients a comprehensive range of in house services and maintain strong collaboration across departments. The company prides itself on a supportive, professional, and enjoyable working environment that prioritises client care and employee development, fostering long term staff growth and retention.
Feb 04, 2026
Full time
Job Summary We are seeking a dedicated and organised Commercial Property Manager to oversee the daily operations of our commercial property portfolio. The successful candidate will be responsible for maintaining property standards, liaising with tenants, and ensuring the smooth running of all administrative tasks. This role offers an excellent opportunity for individuals with strong office experience and a passion for property management to contribute to a dynamic team. Our client, a Property Consultancy, is looking for a proactive and ambitious Commercial Property Manager to join their Asset & Property Management team. Following several years of sustained growth, they are looking for a driven individual who can take responsibility for an established portfolio while contributing to the continued development of the department. This role offers excellent opportunities for professional progression within both the team and the wider business. The role involves the management of a diverse portfolio of primarily commercial properties on behalf of a range of clients. Key Responsibilities Reactive and planned maintenance coordination Managing commercial lease renewals and rent reviews Providing strategic property advice to clients Service charge and financial management: budgeting, year end certification, supplier invoice approval, and credit control Working closely with our Management Accounts Team Overseeing Health & Safety compliance and statutory obligations Building strong client relationships and supporting business development Arranging and managing insurance requirements Coordinating and chairing AGMs Liaising with internal departments on lease events Conducting cyclical property inspections and preparing reports Key Requirements Previous experience in property management Experience acting as the primary point of contact for clients Ability to work flexibly and manage tight deadlines Strong IT skills; experience with property management software (ideally Re Leased) A collaborative team player seeking a long term role Ambitious and keen to progress Full UK driving licence and access to a vehicle Experience Required Leadership experience Professional qualifications (MRICS preferred; ATPI or similar considered) Strong understanding of the commercial property market What's on offer for starters Competitive salary: £35,000-£65,000, dependent on experience Hybrid working Long term service bonus Additional benefits package available for the right candidate The company Property Consultants are a leading regional firm of Chartered Surveyors based in Hertfordshire, specialising in commercial property. As a multi disciplinary practice, we offer clients a comprehensive range of in house services and maintain strong collaboration across departments. The company prides itself on a supportive, professional, and enjoyable working environment that prioritises client care and employee development, fostering long term staff growth and retention.
InterContinental Hotels Group
Manchester, Lancashire
Hotel: Clocktower Hotel (MANOS), Oxford Street, M60 7HA Kimpton Clocktower is looking for a Hotel Manager to join us and lead the team to success! We are offering a competitive salary, plus an annual up to 20% bonus plan, based on Hotel & Individual Performance. We are accepting applications until the 15th of February! The Refuge is a vibrant and bustling establishment in the heart of Manchester, renowned for its exceptional restaurant and bar experience. Nestled in the historic but with a modern twist - Kimpton Clocktower, we pride ourselves on delivering top knock service and unforgettable experiences to our guests. Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it Stay Human. What more could you ask? It's not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans! We are looking for a Hotel Manager to support the General Manager. The Hotel Manager, apart from deputizing when the GM is away, is responsible for overseeing the day to day running of the hotel operation. This role will ensure the delivery of exceptional and unique service across all areas to which our brand is known globally for, so we are looking for someone with experience in quality lifestyle luxury properties, ideally with senior management experience in Food & Beverage and Rooms Division in similar properties, or a General Manager in a smaller operation. To succeed as our Hotel Manager, you will need: Proven experience managing hotel operations and hotel financial performance including budgeting, forecasting, payroll and cost controls, with a track record of delivering strong commercial results. We are looking for a forward thinking individual, with a strong guest focus within a large luxury branded, multi venue environment. To be a confident communicator with the ability to drive performance through people leadership. Strong technical understanding of hotel systems (POS, guest feedback platforms, revenue/booking engines and Microsoft tools) and the ability to use data to drive performance. To be a Personal licence holder (or willingness to obtain). As Hotel Manager, you will take ownership of shaping and delivering the hotel's operational and financial strategy, ensuring performance targets are exceeded while maintaining brand and quality standards. You will monitor market trends, drive continuous improvement, and play a key role in the long term strategic direction of the hotel alongside the General Manager. You will also collaborate closely with cluster level commercial, HR, finance, sales and brand teams, as well as IHG corporate functions, to ensure the hotel's strategic objectives, guest experience and brand standards are consistently exceeded. Your key Responsibilities will be: Ensure all operating departments deliver against revenue, cost and profitability targets in line with budget and hotel strategy. Ensure consistent achievement of brand and quality standards including safety compliance, MQSA, mystery audits and sustainability benchmarks such as Green Engage. Maintain full operational oversight of Rooms, F&B and all departments, ensuring effective systems, processes and performance measures are in place. Lead, coach and mentor departmental managers to build capability, drive accountability and foster an inclusive, high performing culture. Take responsibility for colleague engagement outcomes and ensure effective performance management practices across all operational departments. You will have full ownership of all operational departments, work schedules and performance management, while influencing commercial strategy, budget planning and systems that support hotel operations. Ensure the hotel operates sustainably and in full compliance with statutory, regulatory and safety requirements, including building standards and environmental initiatives. So, what's in for you as our Hotel Manager: Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities. Up to annual 20% hotel management performance bonus plan, based on Hotel & Individual Performance. 33 days holiday each year, including bank holidays. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Medical Benefits & Life Insurance. Pension contributions matched from 5%-7.5%. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Taxi subsidy for shifts starting/ending between 23:00-06:00. Vast range of learning and development programmes. Discounted international/worldwide room rates for yourself, family and friends - Amazing discounts for our hotels and restaurants around the world Access to our Voluntary Benefits portal which includes discounts on some travel, leisure time activities, health, retail and motoring - Discounts from over 15,000 stores Long service awards which increase with length of service. Access to our fully funded Employee Healthcare Service 24 7 offering advice and support. At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests! Our passion is YOU come as you are! Here you will have space to: Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! When you are someone who likes to march to the beat of your own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Hotel Manager! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Feb 04, 2026
Full time
Hotel: Clocktower Hotel (MANOS), Oxford Street, M60 7HA Kimpton Clocktower is looking for a Hotel Manager to join us and lead the team to success! We are offering a competitive salary, plus an annual up to 20% bonus plan, based on Hotel & Individual Performance. We are accepting applications until the 15th of February! The Refuge is a vibrant and bustling establishment in the heart of Manchester, renowned for its exceptional restaurant and bar experience. Nestled in the historic but with a modern twist - Kimpton Clocktower, we pride ourselves on delivering top knock service and unforgettable experiences to our guests. Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it Stay Human. What more could you ask? It's not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans! We are looking for a Hotel Manager to support the General Manager. The Hotel Manager, apart from deputizing when the GM is away, is responsible for overseeing the day to day running of the hotel operation. This role will ensure the delivery of exceptional and unique service across all areas to which our brand is known globally for, so we are looking for someone with experience in quality lifestyle luxury properties, ideally with senior management experience in Food & Beverage and Rooms Division in similar properties, or a General Manager in a smaller operation. To succeed as our Hotel Manager, you will need: Proven experience managing hotel operations and hotel financial performance including budgeting, forecasting, payroll and cost controls, with a track record of delivering strong commercial results. We are looking for a forward thinking individual, with a strong guest focus within a large luxury branded, multi venue environment. To be a confident communicator with the ability to drive performance through people leadership. Strong technical understanding of hotel systems (POS, guest feedback platforms, revenue/booking engines and Microsoft tools) and the ability to use data to drive performance. To be a Personal licence holder (or willingness to obtain). As Hotel Manager, you will take ownership of shaping and delivering the hotel's operational and financial strategy, ensuring performance targets are exceeded while maintaining brand and quality standards. You will monitor market trends, drive continuous improvement, and play a key role in the long term strategic direction of the hotel alongside the General Manager. You will also collaborate closely with cluster level commercial, HR, finance, sales and brand teams, as well as IHG corporate functions, to ensure the hotel's strategic objectives, guest experience and brand standards are consistently exceeded. Your key Responsibilities will be: Ensure all operating departments deliver against revenue, cost and profitability targets in line with budget and hotel strategy. Ensure consistent achievement of brand and quality standards including safety compliance, MQSA, mystery audits and sustainability benchmarks such as Green Engage. Maintain full operational oversight of Rooms, F&B and all departments, ensuring effective systems, processes and performance measures are in place. Lead, coach and mentor departmental managers to build capability, drive accountability and foster an inclusive, high performing culture. Take responsibility for colleague engagement outcomes and ensure effective performance management practices across all operational departments. You will have full ownership of all operational departments, work schedules and performance management, while influencing commercial strategy, budget planning and systems that support hotel operations. Ensure the hotel operates sustainably and in full compliance with statutory, regulatory and safety requirements, including building standards and environmental initiatives. So, what's in for you as our Hotel Manager: Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities. Up to annual 20% hotel management performance bonus plan, based on Hotel & Individual Performance. 33 days holiday each year, including bank holidays. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Medical Benefits & Life Insurance. Pension contributions matched from 5%-7.5%. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Taxi subsidy for shifts starting/ending between 23:00-06:00. Vast range of learning and development programmes. Discounted international/worldwide room rates for yourself, family and friends - Amazing discounts for our hotels and restaurants around the world Access to our Voluntary Benefits portal which includes discounts on some travel, leisure time activities, health, retail and motoring - Discounts from over 15,000 stores Long service awards which increase with length of service. Access to our fully funded Employee Healthcare Service 24 7 offering advice and support. At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests! Our passion is YOU come as you are! Here you will have space to: Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right! Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day! When you are someone who likes to march to the beat of your own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Hotel Manager! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Jones Lang LaSalle Incorporated
Edinburgh, Midlothian
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Role: We are currently recruiting for a Workplace Liaison to join our public sector and work in a revolutionary way at client's sites with a real focus on workplace and customer experience. In this forward-thinking role you will be enlisted to oversee total facilities management service delivery at the site in Edinburgh. It's a very customer orientated position and you will be responsible for supporting the Contract Delivery Manager ensuring the company delivers its contractual obligations on time. The successful candidate will be required to work from the client's site and will report directly into the Contract Delivery Manager. You will be rewarded with salary reflective of background, skill set and experience. Day to day: Responsible for the delivery of all hard and soft services including support for cleaning, housekeeping, emergency call out, PPM, reactive repair as required on a site by site basis including the direction, supervision and oversight of subcontracted services Promotes high level of satisfaction among customer/end-users by anticipation and promptly responding to their service requirements Always assures prompt response by other team members and selected contractors to exceed customer expectations Gives direction on site to promote engagement and excellence in customer service and delivery Understanding of the critical systems on site including UPS, generator, fire alarm etc with an ability to provide facilities support to the client business Ensures compliance with local legislative requirements, Integral and client best practice, policies and procedures Acts as go-to person in relation to all facilities activities on sites ensuring potential roadblocks are identified and removed Supports emergency preparedness and crisis planning on a site by site basis Develops a close working relationship with all vendors under his/her control to ensure full understanding of the Client culture and inclusion in the team delivering a high-quality service. Is the first point of contact relating to all building issues Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs Monitors and ensures office housekeeping and cleanliness is delivered to highest quality level Communicates in an open, honest, transparent manner with the ability to tailor the message to specific audience and their needs Adds value in delivery and innovation Oversees delivery of Service Charged elements of property management on behalf of the client, where services are delivered by the Landlord Essential Skills, experience and qualifications: Knowledge within the Facilities Maintenance sector with some technical experience Previous experience in a similar role Understanding of UK health and safety requirements Mechanical, organisational, interpersonal and IT skills Ability to multitask and possess the physical capability to engage in manual labour Courteous and helpful approach with strong communication skills both verbal and written Ability to prioritise tasks, work to deadlines with minimal supervision Proactive approach to identifying and rectifying matters relating to the building Able to manage/support crisis situations Self-motivated and can work independently Excellent admin skills Location: On-site -Edinburgh, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Feb 04, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Role: We are currently recruiting for a Workplace Liaison to join our public sector and work in a revolutionary way at client's sites with a real focus on workplace and customer experience. In this forward-thinking role you will be enlisted to oversee total facilities management service delivery at the site in Edinburgh. It's a very customer orientated position and you will be responsible for supporting the Contract Delivery Manager ensuring the company delivers its contractual obligations on time. The successful candidate will be required to work from the client's site and will report directly into the Contract Delivery Manager. You will be rewarded with salary reflective of background, skill set and experience. Day to day: Responsible for the delivery of all hard and soft services including support for cleaning, housekeeping, emergency call out, PPM, reactive repair as required on a site by site basis including the direction, supervision and oversight of subcontracted services Promotes high level of satisfaction among customer/end-users by anticipation and promptly responding to their service requirements Always assures prompt response by other team members and selected contractors to exceed customer expectations Gives direction on site to promote engagement and excellence in customer service and delivery Understanding of the critical systems on site including UPS, generator, fire alarm etc with an ability to provide facilities support to the client business Ensures compliance with local legislative requirements, Integral and client best practice, policies and procedures Acts as go-to person in relation to all facilities activities on sites ensuring potential roadblocks are identified and removed Supports emergency preparedness and crisis planning on a site by site basis Develops a close working relationship with all vendors under his/her control to ensure full understanding of the Client culture and inclusion in the team delivering a high-quality service. Is the first point of contact relating to all building issues Ensures delivery of PPM in line with agreed timelines and monitors vendors to ensure service delivery in line with KPI/SLAs Monitors and ensures office housekeeping and cleanliness is delivered to highest quality level Communicates in an open, honest, transparent manner with the ability to tailor the message to specific audience and their needs Adds value in delivery and innovation Oversees delivery of Service Charged elements of property management on behalf of the client, where services are delivered by the Landlord Essential Skills, experience and qualifications: Knowledge within the Facilities Maintenance sector with some technical experience Previous experience in a similar role Understanding of UK health and safety requirements Mechanical, organisational, interpersonal and IT skills Ability to multitask and possess the physical capability to engage in manual labour Courteous and helpful approach with strong communication skills both verbal and written Ability to prioritise tasks, work to deadlines with minimal supervision Proactive approach to identifying and rectifying matters relating to the building Able to manage/support crisis situations Self-motivated and can work independently Excellent admin skills Location: On-site -Edinburgh, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Superstadium Management Company Ltd (SMC) have a fantastic opportunity available for an experienced operations specialist to join our team in the role of Head of Operations. Playing a strategic and integral role in the running and development of a number of venues across the city, the successful candidate will be responsible for the overall running of the stadium as well as Hull City's Training Ground in Cottingham and Academy at Bishop Burton College, including all football and rugby matches We are looking for someone who is commercially strong with an adaptive approach to change, having a 'can do' team approach, ensuring the smooth running of day-to-day procedures at the MKM Stadium in Hull through effective leadership and direction. Reporting to the Chief Operating Officer, the role will be an integral part of the club's senior management team based at the MKM Stadium. The chosen applicant shall oversee and ensure the management and operation of all events to ensure full compliance with national legislation. In addition, this individual will lead and support a team of Facilities, Security, and Groundstaff, ensuring the highest standards of operational excellence across the stadium and associated areas. Location: MKM Stadium, West Park, Hull, HU3 6HU Salary: Dependent on experience Contract Type: Full time, Permanent with the flexibility to work weekends and evenings as required Your key responsibilities Responsible for the effective running of the facilities and operations departments and the management of stadium tenants. Adhering to regulations set by the SGSA (Sports Grounds Safety Authority) and reporting to the local Safety Advisory Group, which includes relevant officers from Hull City Council, Humberside Police, the Humberside Fire & Rescue Service, Yorkshire Ambulance Service and other partner organisations. Responsible for the management and monitoring of budgets, reports and schedules as required. Plan, in conjunction with the Operations Executive, to ensure that the stadium is fit for purpose and fully compliant with Health & Safety legislation and be responsible for the management of all match and event day Health & Safety Policies and Procedures in conjunction with the Event Safety Manager. Plan, manage and monitor the work of the Operations Team and the work undertaken by external contractors in preparation for and subsequent to all Local Authority, Safety at Sports Grounds, Police, Fire Authority safety and buildings inspections to ensure strict compliance with all Spectator Safety and other related legislation. Management of medical provision and other emergency services provisions as required and match/event day control room operations in conjunction with the Event Safety Manager. Be responsible for holding the Stadium Safety Certificate and together with the Event Safety Manager ensure the organisation and management of all events, including the provision of stewarding, is undertaken in a highly professional manner and conforms to all relevant Health & Safety legislation. Management of match/event day stewarding contracts in conjunction with the Event Safety Manager. Management and oversight of facilities agreements with Venue Catering Partnership. Liaise with Outside Broadcasters covering matches/events at the stadium. Responsible for the duties of the "competent person" to advise and assist the Company on Health & Safety matters, as required by Regulation 7 of the Management of Health & Safety Work Regulations 1999. Ensure the implementation, monitoring, and review of standards of Health, Safety & Environment throughout the company in conjunction with the Operations Executive and Event Safety Officer. Support the ongoing growth and development of the organisation in relation to new and ongoing development of facilities and building projects. About The Candidate What are we looking for? IOSH/NEBOSH or other relevant qualifications/certificates in Health and Safety (Essential) BSc (Hons.) Degree or similar in related subject relevant to the role (Essential) NVQ Level 4 in Spectator Safety (Desirable) Fire Marshall Certification (Desirable) Enhanced disclosure check by the Disclosure and Barring Service (Essential) Proven experience of staff and contractor management within a similar role (Essential) Understanding of building regulations, fire risk assessment, together with FA, EFL and UEFA stadium regulations. ( Essential ) Working knowledge of the General Stadium Safety Certificate, Green Guide (Safety of Spectators at Sports Grounds) and Purple Guide (concerts and other spectator events). (Essential) There is a requirement within the role to have a day to day presence at the stadium including weekends as required for match days and large events. To deliver this role successfully will require a 'hands on' approach. Understanding of a constantly changing culture/demand. What can we offer you? 25 days annual leave (plus Bank Holidays), which will continue to rise in line with employee service. 20% off at Tiger Leisure 2 x season cards for you and/or your family to attend Hull City home games Free on-site parking Opportunity for training Mental Health Support programmes Bike to work Scheme Electric Car Scheme About The Club Hull City Tigers Ltd/SMC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, sexual orientation, pregnancy and maternity, race, religion, belief and gender. The safeguarding and welfare of children and young people is paramount of importance to Hull City/SMC and as such this position is subject to the Disclosure and Barring Service (DBS). Hull City/SMC is fully committed to safeguarding and promoting the welfare and safety of children and young people. We expect all our Board, staff and volunteers to always adhere, demonstrate and communicate this commitment. Hull City/SMC fully accepts our responsibility to welfare and protection of children and young people therefore, our aim is for the golden thread of safeguarding to run through every element of the club's work.
Feb 04, 2026
Full time
Superstadium Management Company Ltd (SMC) have a fantastic opportunity available for an experienced operations specialist to join our team in the role of Head of Operations. Playing a strategic and integral role in the running and development of a number of venues across the city, the successful candidate will be responsible for the overall running of the stadium as well as Hull City's Training Ground in Cottingham and Academy at Bishop Burton College, including all football and rugby matches We are looking for someone who is commercially strong with an adaptive approach to change, having a 'can do' team approach, ensuring the smooth running of day-to-day procedures at the MKM Stadium in Hull through effective leadership and direction. Reporting to the Chief Operating Officer, the role will be an integral part of the club's senior management team based at the MKM Stadium. The chosen applicant shall oversee and ensure the management and operation of all events to ensure full compliance with national legislation. In addition, this individual will lead and support a team of Facilities, Security, and Groundstaff, ensuring the highest standards of operational excellence across the stadium and associated areas. Location: MKM Stadium, West Park, Hull, HU3 6HU Salary: Dependent on experience Contract Type: Full time, Permanent with the flexibility to work weekends and evenings as required Your key responsibilities Responsible for the effective running of the facilities and operations departments and the management of stadium tenants. Adhering to regulations set by the SGSA (Sports Grounds Safety Authority) and reporting to the local Safety Advisory Group, which includes relevant officers from Hull City Council, Humberside Police, the Humberside Fire & Rescue Service, Yorkshire Ambulance Service and other partner organisations. Responsible for the management and monitoring of budgets, reports and schedules as required. Plan, in conjunction with the Operations Executive, to ensure that the stadium is fit for purpose and fully compliant with Health & Safety legislation and be responsible for the management of all match and event day Health & Safety Policies and Procedures in conjunction with the Event Safety Manager. Plan, manage and monitor the work of the Operations Team and the work undertaken by external contractors in preparation for and subsequent to all Local Authority, Safety at Sports Grounds, Police, Fire Authority safety and buildings inspections to ensure strict compliance with all Spectator Safety and other related legislation. Management of medical provision and other emergency services provisions as required and match/event day control room operations in conjunction with the Event Safety Manager. Be responsible for holding the Stadium Safety Certificate and together with the Event Safety Manager ensure the organisation and management of all events, including the provision of stewarding, is undertaken in a highly professional manner and conforms to all relevant Health & Safety legislation. Management of match/event day stewarding contracts in conjunction with the Event Safety Manager. Management and oversight of facilities agreements with Venue Catering Partnership. Liaise with Outside Broadcasters covering matches/events at the stadium. Responsible for the duties of the "competent person" to advise and assist the Company on Health & Safety matters, as required by Regulation 7 of the Management of Health & Safety Work Regulations 1999. Ensure the implementation, monitoring, and review of standards of Health, Safety & Environment throughout the company in conjunction with the Operations Executive and Event Safety Officer. Support the ongoing growth and development of the organisation in relation to new and ongoing development of facilities and building projects. About The Candidate What are we looking for? IOSH/NEBOSH or other relevant qualifications/certificates in Health and Safety (Essential) BSc (Hons.) Degree or similar in related subject relevant to the role (Essential) NVQ Level 4 in Spectator Safety (Desirable) Fire Marshall Certification (Desirable) Enhanced disclosure check by the Disclosure and Barring Service (Essential) Proven experience of staff and contractor management within a similar role (Essential) Understanding of building regulations, fire risk assessment, together with FA, EFL and UEFA stadium regulations. ( Essential ) Working knowledge of the General Stadium Safety Certificate, Green Guide (Safety of Spectators at Sports Grounds) and Purple Guide (concerts and other spectator events). (Essential) There is a requirement within the role to have a day to day presence at the stadium including weekends as required for match days and large events. To deliver this role successfully will require a 'hands on' approach. Understanding of a constantly changing culture/demand. What can we offer you? 25 days annual leave (plus Bank Holidays), which will continue to rise in line with employee service. 20% off at Tiger Leisure 2 x season cards for you and/or your family to attend Hull City home games Free on-site parking Opportunity for training Mental Health Support programmes Bike to work Scheme Electric Car Scheme About The Club Hull City Tigers Ltd/SMC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, sexual orientation, pregnancy and maternity, race, religion, belief and gender. The safeguarding and welfare of children and young people is paramount of importance to Hull City/SMC and as such this position is subject to the Disclosure and Barring Service (DBS). Hull City/SMC is fully committed to safeguarding and promoting the welfare and safety of children and young people. We expect all our Board, staff and volunteers to always adhere, demonstrate and communicate this commitment. Hull City/SMC fully accepts our responsibility to welfare and protection of children and young people therefore, our aim is for the golden thread of safeguarding to run through every element of the club's work.
We recognise and reward great leadership. Alongside a competitive salary, you'll benefit from a comprehensive package that includes: Monday to Friday working - days only (no evenings or weekends) Free meals on duty Contributory pension scheme Career development through Career Pathways and MyLearning Quick access for you and your immediate family to a Digital GP and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and more Supermarket savings at Tesco, Sainsbury's, Morrisons and others Up to 44% off cinema tickets Cashback rewards on everyday spending Free wellness, mindfulness and fitness classes Discounts and offers you can share with friends and family The Role As General Manager, you will have full responsibility for the successful delivery of this single-site operation. You'll lead, inspire and develop your management and operational teams, ensuring outstanding customer experience, strong commercial performance and full compliance with all contractual, company and statutory requirements. You will be accountable for financial performance, client relationships and operational excellence, ensuring everything you do aligns with the Compass vision, values and business strategy. Key Responsibilities Leadership & People Development Lead and develop a high-performing on-site management and operational team Recruit, retain and grow great people, building strong succession and development plans Create a positive, inclusive and high-engagement culture Manage performance effectively, including appraisals, labour planning and employee relations Ensure labour structures and resources are fit for purpose and commercially effective Health, Safety & Compliance Champion a strong Health & Safety culture across the site Ensure a safe environment for customers, colleagues and visitors Maintain full compliance with legal, company and client standards at all times Commercial & Financial Performance Take full ownership of the site P&L, delivering agreed financial targets Manage budgets, forecasts and cost controls effectively Identify and implement opportunities to improve sales, margin and efficiency Support Compass Foodbuy initiatives, ensuring supplier compliance and value Client & Stakeholder Management Act as the senior point of contact for the client and key stakeholders Build trusted, long-term relationships based on service excellence and transparency Review and act on client feedback and satisfaction surveys Ensure contractual compliance while consistently exceeding expectations Customer Experience & Service Excellence Ensure food and service offers are fit for purpose, fully costed and delivered to specification Drive consistency, quality and innovation across food and service standards Capture and act on customer feedback to support continuous improvement and growth Strategy & Continuous Improvement Deliver site-level strategy aligned to wider Compass objectives Embed central brand, service and operational initiatives Drive a culture of continuous improvement across the contract Who You Are Proven experience as a General Manager or senior site leader Commercially astute with strong financial and operational capability Confident managing budgets, forecasts and performance targets A visible, engaging leader who develops people and drives results Organised, adaptable and comfortable working in a fast-paced environment About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 04, 2026
Full time
We recognise and reward great leadership. Alongside a competitive salary, you'll benefit from a comprehensive package that includes: Monday to Friday working - days only (no evenings or weekends) Free meals on duty Contributory pension scheme Career development through Career Pathways and MyLearning Quick access for you and your immediate family to a Digital GP and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and more Supermarket savings at Tesco, Sainsbury's, Morrisons and others Up to 44% off cinema tickets Cashback rewards on everyday spending Free wellness, mindfulness and fitness classes Discounts and offers you can share with friends and family The Role As General Manager, you will have full responsibility for the successful delivery of this single-site operation. You'll lead, inspire and develop your management and operational teams, ensuring outstanding customer experience, strong commercial performance and full compliance with all contractual, company and statutory requirements. You will be accountable for financial performance, client relationships and operational excellence, ensuring everything you do aligns with the Compass vision, values and business strategy. Key Responsibilities Leadership & People Development Lead and develop a high-performing on-site management and operational team Recruit, retain and grow great people, building strong succession and development plans Create a positive, inclusive and high-engagement culture Manage performance effectively, including appraisals, labour planning and employee relations Ensure labour structures and resources are fit for purpose and commercially effective Health, Safety & Compliance Champion a strong Health & Safety culture across the site Ensure a safe environment for customers, colleagues and visitors Maintain full compliance with legal, company and client standards at all times Commercial & Financial Performance Take full ownership of the site P&L, delivering agreed financial targets Manage budgets, forecasts and cost controls effectively Identify and implement opportunities to improve sales, margin and efficiency Support Compass Foodbuy initiatives, ensuring supplier compliance and value Client & Stakeholder Management Act as the senior point of contact for the client and key stakeholders Build trusted, long-term relationships based on service excellence and transparency Review and act on client feedback and satisfaction surveys Ensure contractual compliance while consistently exceeding expectations Customer Experience & Service Excellence Ensure food and service offers are fit for purpose, fully costed and delivered to specification Drive consistency, quality and innovation across food and service standards Capture and act on customer feedback to support continuous improvement and growth Strategy & Continuous Improvement Deliver site-level strategy aligned to wider Compass objectives Embed central brand, service and operational initiatives Drive a culture of continuous improvement across the contract Who You Are Proven experience as a General Manager or senior site leader Commercially astute with strong financial and operational capability Confident managing budgets, forecasts and performance targets A visible, engaging leader who develops people and drives results Organised, adaptable and comfortable working in a fast-paced environment About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contracts Manager Salary up to £75,000 + Car Allowance + Pension + 25 Days Holiday Lymington, Hampshire Blaymires Recruitment is representing a Chartered Building company based in the New Forest near Lymington, which is searching for a Contracts Manager to join the business. The company has been running for over 20 years and undertakes high-end residential bespoke new builds, home renovations and commercial construction projects throughout the New Forest and surrounding areas, with projects ranging up to £4 million. This is an excellent opportunity to join a growing contractor during an exciting period of expansion and the company is looking for a driven, experienced Contracts Manager or Project Manager with high-end residential experience to join the business. You will be responsible for overseeing projects throughout the New Forest and surrounding areas , ensuring they are delivered on time, within budget, and to a high standard. Responsibilities of the Contracts Manager: Oversee and manage multiple high-end refurbishment and new build projects. Conduct regular site inspections to ensure progress and compliance. Allocate and programme resources effectively across projects. Ensure Health & Safety procedures are followed on all sites. Support and motivate site teams, ensuring project success. Maintain strong communication with clients, ensuring satisfaction at all stages. Manage project delivery in line with specifications and quality standards. Support the training and development of team members. Have excellent communication skills and be comfortable in dealing with clients directly. Requirements of the Contracts Manager: Degree or HNC in Construction or related discipline. Valid CSCS Card, SMSTS, and First Aid. Proven experience managing multiple construction projects. On Offer for the Contracts Manager: Salary up to £75,000. (Depending on Experience) £5,000 Car Allowance. 25 Days Holiday. Pension Free on-site parking. Supportive and professional working environment. Career progression and ongoing training opportunities. If you would like further information, then contact Steve at Blaymires Recruitment
Feb 04, 2026
Full time
Contracts Manager Salary up to £75,000 + Car Allowance + Pension + 25 Days Holiday Lymington, Hampshire Blaymires Recruitment is representing a Chartered Building company based in the New Forest near Lymington, which is searching for a Contracts Manager to join the business. The company has been running for over 20 years and undertakes high-end residential bespoke new builds, home renovations and commercial construction projects throughout the New Forest and surrounding areas, with projects ranging up to £4 million. This is an excellent opportunity to join a growing contractor during an exciting period of expansion and the company is looking for a driven, experienced Contracts Manager or Project Manager with high-end residential experience to join the business. You will be responsible for overseeing projects throughout the New Forest and surrounding areas , ensuring they are delivered on time, within budget, and to a high standard. Responsibilities of the Contracts Manager: Oversee and manage multiple high-end refurbishment and new build projects. Conduct regular site inspections to ensure progress and compliance. Allocate and programme resources effectively across projects. Ensure Health & Safety procedures are followed on all sites. Support and motivate site teams, ensuring project success. Maintain strong communication with clients, ensuring satisfaction at all stages. Manage project delivery in line with specifications and quality standards. Support the training and development of team members. Have excellent communication skills and be comfortable in dealing with clients directly. Requirements of the Contracts Manager: Degree or HNC in Construction or related discipline. Valid CSCS Card, SMSTS, and First Aid. Proven experience managing multiple construction projects. On Offer for the Contracts Manager: Salary up to £75,000. (Depending on Experience) £5,000 Car Allowance. 25 Days Holiday. Pension Free on-site parking. Supportive and professional working environment. Career progression and ongoing training opportunities. If you would like further information, then contact Steve at Blaymires Recruitment
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Position: Senior People Advisor Salary: £45k-49,500k per annum Hours: 35 Reports to: People Director Location: Shoreditch, East London (Hybrid Model) Key relationships: Department Heads, Line Managers, Staff JOB PURPOSE We re looking for a proactive, inclusive and insightful HR generalist to manage the day-to-day People advisory and operational support across our medium sized charity, while contributing to a range of forward-thinking HR projects that align our processes, policies and practice with our strategic goals. As our Senior People Advisor, you ll work closely with our Director of People and partner daily with our managers and staff to build confidence in our People systems and strengthen understanding of good practice. With a passion for building inclusive cultures, wellbeing and employee experience, you ll be an empathetic relationship builder who brings strong problem-solving skills, sound HR knowledge and a data informed, test and learn approach. You ll be comfortable being hands on and working with a varied portfolio of activity. Your insights will help shape a safe, inclusive, healthy and agile culture, support organisational learning and development, and drive continuous improvement across our People function. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. Role Responsibilities Manage and/or advise on employee relations work with a resolution-focused approach to disputes, disciplinaries, grievances, absence, change management processes. Responsible for overseeing our current HRIS system, ensuring it is used effectively, information is up to date and compliant, and more widely ensuring all HR data is sufficiently protected and compliant with GDPR in all systems and processes Manage the day-to-day relationship with a range of our People-related suppliers Produce and use People data to analyse trends and help make decisions. To include producing dashboards for managers, leadership where required. Oversee the planning and delivery of key activities in the HR calendar such as Employee Engagement surveys, the organisation appraisal process, and associated Internal Communications within the organisation Develop and evaluate the confidence and capability of managers and staff in our People practices, and systems Develop, update and communicate our People policies and procedures, in line with organisational strategy, best practice and employment legislation. Ensure our People practices have safety, diversity, equity and inclusion at their core and play a key role in championing the delivery of our ED&I roadmap. Provide first line advice on our Total Reward offer to managers and staff and liaise with benefits suppliers to help us continually evolve our Employee Value Proposition. Support managers in inclusive recruitment processes, ensuring compliance, best practice and use of appropriate metrics to continually inform our recruitment strategy. Use and update reward benchmarking in line with our reward policy Design and deliver wellbeing related initiatives Work with and contribute to the evolution of competency frameworks and development pathways and advise staff and managers around these. Accountability for discrete budget lines The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES, SKILLS AND EXPERIENCE Essential Experience Level 5 CIPD qualified or equivalent proven generalist HR experience Advising and leading confidently on a range of HR policies, UK employment law and best practice Design and delivery of inclusive HR processes and improvements Experienced in developing and supporting managers and staff through change Experienced in advising managers and staff around learning and development Scoping, managing and overseeing delivery of a varied range of HR projects to enhance efficiency and the employee experience. Essential Skills/Knowledge Solid knowledge of UK employment and relevant GDPR legislation and its application Skilled in using HRIS systems and using them for reporting and streamlining processes Strong Excel skills, and skilled in Microsoft Office suite, including SharePoint Analytical skills to interpret data, identify trends and make informed recommendations Understanding of Diversity, Equality and Inclusion considerations and best practice Knowledge and experience of using Reward data and benchmarking tools Knowledge of Safeguarding principles and practice Excellent communication skills, ensuring our policies and practices are accessible Essential Attributes Able to thrive in a small, dynamic and evolving organisation, showing initiative and adaptability. Collaborative and skilled at building strong, trust-based relationships across teams. Personally aligned to values of fairness, inclusion, wellbeing and integrity. A growth mindset Desirable Skills/Experience Lived experience of or a strong affinity to the refugee cause Understanding and experience of competency frameworks Experience of contributing to staff wellbeing and engagement programmes Experience of line managing or task managing the work of others Experience of taking a coaching approach to develop others WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: 24th and 26th February If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation . click apply for full job details
Feb 04, 2026
Full time
PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form. Position: Senior People Advisor Salary: £45k-49,500k per annum Hours: 35 Reports to: People Director Location: Shoreditch, East London (Hybrid Model) Key relationships: Department Heads, Line Managers, Staff JOB PURPOSE We re looking for a proactive, inclusive and insightful HR generalist to manage the day-to-day People advisory and operational support across our medium sized charity, while contributing to a range of forward-thinking HR projects that align our processes, policies and practice with our strategic goals. As our Senior People Advisor, you ll work closely with our Director of People and partner daily with our managers and staff to build confidence in our People systems and strengthen understanding of good practice. With a passion for building inclusive cultures, wellbeing and employee experience, you ll be an empathetic relationship builder who brings strong problem-solving skills, sound HR knowledge and a data informed, test and learn approach. You ll be comfortable being hands on and working with a varied portfolio of activity. Your insights will help shape a safe, inclusive, healthy and agile culture, support organisational learning and development, and drive continuous improvement across our People function. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. Role Responsibilities Manage and/or advise on employee relations work with a resolution-focused approach to disputes, disciplinaries, grievances, absence, change management processes. Responsible for overseeing our current HRIS system, ensuring it is used effectively, information is up to date and compliant, and more widely ensuring all HR data is sufficiently protected and compliant with GDPR in all systems and processes Manage the day-to-day relationship with a range of our People-related suppliers Produce and use People data to analyse trends and help make decisions. To include producing dashboards for managers, leadership where required. Oversee the planning and delivery of key activities in the HR calendar such as Employee Engagement surveys, the organisation appraisal process, and associated Internal Communications within the organisation Develop and evaluate the confidence and capability of managers and staff in our People practices, and systems Develop, update and communicate our People policies and procedures, in line with organisational strategy, best practice and employment legislation. Ensure our People practices have safety, diversity, equity and inclusion at their core and play a key role in championing the delivery of our ED&I roadmap. Provide first line advice on our Total Reward offer to managers and staff and liaise with benefits suppliers to help us continually evolve our Employee Value Proposition. Support managers in inclusive recruitment processes, ensuring compliance, best practice and use of appropriate metrics to continually inform our recruitment strategy. Use and update reward benchmarking in line with our reward policy Design and deliver wellbeing related initiatives Work with and contribute to the evolution of competency frameworks and development pathways and advise staff and managers around these. Accountability for discrete budget lines The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES, SKILLS AND EXPERIENCE Essential Experience Level 5 CIPD qualified or equivalent proven generalist HR experience Advising and leading confidently on a range of HR policies, UK employment law and best practice Design and delivery of inclusive HR processes and improvements Experienced in developing and supporting managers and staff through change Experienced in advising managers and staff around learning and development Scoping, managing and overseeing delivery of a varied range of HR projects to enhance efficiency and the employee experience. Essential Skills/Knowledge Solid knowledge of UK employment and relevant GDPR legislation and its application Skilled in using HRIS systems and using them for reporting and streamlining processes Strong Excel skills, and skilled in Microsoft Office suite, including SharePoint Analytical skills to interpret data, identify trends and make informed recommendations Understanding of Diversity, Equality and Inclusion considerations and best practice Knowledge and experience of using Reward data and benchmarking tools Knowledge of Safeguarding principles and practice Excellent communication skills, ensuring our policies and practices are accessible Essential Attributes Able to thrive in a small, dynamic and evolving organisation, showing initiative and adaptability. Collaborative and skilled at building strong, trust-based relationships across teams. Personally aligned to values of fairness, inclusion, wellbeing and integrity. A growth mindset Desirable Skills/Experience Lived experience of or a strong affinity to the refugee cause Understanding and experience of competency frameworks Experience of contributing to staff wellbeing and engagement programmes Experience of line managing or task managing the work of others Experience of taking a coaching approach to develop others WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Closing date: Midday 16th February 2026 Interviews date: 24th and 26th February If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation . click apply for full job details
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 04, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Position Summary Euravia Engineering & Supply Co Ltd, a part of Magellan Aerospace Kelbrook, Lancashire has an exciting opportunity for a General Manager. Full-time-permanent position Working Monday-Friday 37.5 hours per week - Monday to Thursday 7:45am - 4:30pm / Friday 7:45am - 12:15pm (flexibility to work additional hours in support of the business plus some travel will be required) Job location: Colne Road, Kelbrook, Lancashire BB18 6SN The General Manager is responsible for all facilities on the Division/Site. The core responsibility of the General Manager is to assume full P&L accountability for the business, and work with the Regional Director Operations to refine, develop and oversee the implementation of a strategic business plan, aligned with the overall corporate strategy for Magellan. The General Manager will apply strong leadership and relationship management skills to deliver a cultural change and take our facility from its current state, through a multi year journey to becoming a world class facility as a part of the Magellan Portfolio. The right candidate will model good behaviours, setting core priorities against the multi year action plan, acting as a leader, coach and manager for the heads of function. The incumbent should assess existing workflows, identify opportunities for improvement, and help formalize and implement scalable processes and procedures across the organization. The ideal candidate will bring structure, accountability, and a commitment to continuous improvement to ensure consistent quality, efficiency, and compliance within a highly technical and regulated environment. This description is a general statement and does not include other duties as assigned. Perks and Benefits A company culture that promotes work life balance Access to mental health support Business performance related bonus Career development opportunities Commitment to continued learning and development Perkbox - includes monthly treats and discounts from selected restaurants, cinemas, shops etc Long Service Awards Enhanced Holiday Entitlement based on length of service Free parking Essential Duties and Responsibilities Develop, refine and oversee the implementation of a long- and short-term strategic business and cultural change plan, aligned to corporate strategy/objectives, working with your peers to ensure that they understand and are aligned to the same plan and understand their required supports and inputs for the growth of the plant. Strategically align with customers, understanding their needs and drivers, to develop plans which include commitments to delivery, performance measures, and price. Proactively participate and work with the Director of Business Development and VP Business Development, to ensure the long-term goals of the facility and the customer align. Set measurable financial goals (short & long term) that drive profitable business growth. Work closely with finance to ensure that you oversee and are supported on delivering against all financial metrics, including cash and asset management, reporting, corporate & regulatory policies. Oversee development of comprehensive annual business plan (including budgets, forecasts, and operational targets). Ensure divisional operating structure is optimally aligned to achieve efficiencies, also for growth. Evaluate strengths and weaknesses of manufacturing team to ensure long-term health, productivity, with a high-performance culture. Ensure appropriate skills and staffing levels are maintained and making suggestions and insights on the long-term structure of the business, to ensure optimal delivery. Improve facility performance by successful implementation and maintenance of Corporate MOS (Magellan Operating System). Work with the Head of CI to create a long term multi year CI strategy, to support the company's growth and change aspirations, ensuring that we remain a class leader in machining capability. Utilize agreed performance metrics that are developed to measure ongoing strategic success and identify areas for improvement or consideration, to ensure that the right metrics are considered when understanding the delivery and growth of the business. Develop in-depth understanding of the business, building an initial report/strategy that highlights the high priority challenges, as well as understanding the key stakeholders and supporting functions and helping them understand their role in delivering for the long-term success of the business. Ensure all internal business systems are operating optimally to direct, monitor and measure company resources. Develop a strong and well-functioning senior management team. Work with the growing safety and quality teams, to ensure a strong safety and quality first culture to align with the Company globally. Lead from the front in a multidisciplinary team that guides, motivates and develops all staff. Grow and develop the site SLT, ensuring compliance with Company policies and Establish and maintain a regular internal and management review process, working closely with the site HRBP, Head of UK Learning and UK HRD to nurture, develop and grow the site's SLT as potential future leaders within Magellan, delivering plans for improvement and development. Develop a culture of operational excellence, creative thought, and continuous improvement throughout the facility. Be a champion for change and a people focused culture. MRO Essential Duties & Requirements UK CAA Part-145 compliance ownership: liaison with Accountable Manager, readiness for audits and MOE change governance. Full responsibility as accountable manager at a respected EASA 145 approved MRO facility. The role has full site responsibility. All functions and disciplines report into this position. Model leadership values and behaviours for the Euravia team, building a mission and vision for the team that supports Magellan and delivers the MRO strategy for Euravia. Provide business reporting and analytics to the corporate senior team, building links with other Magellan global MRO facilities and leaders to maximise the value of the MRO footprint. Maintain operational compliance in line with relevant safety agencies such as EASA and CAA. Skills/Knowledge Requirements: Academic: Degree in Business/ Aerospace/ Engineering or similar. MBA/ Chartered Member of the institute of Engineering/ Six Sigma Green Belt desirable. Professional Accreditations: Project Management certification an asset. MRO experience is highly desirable but not essential, exposure to business development and strong interpersonal skills highly desirable. Experience: P&L responsibility of a company, branch or division of a relevant size and scope. Senior management experience with precision/custom engineering manufacturing. Operations experience using lean manufacturing tools. Experience building and supporting a strong union relationship. Experience delivering cultural change and working closely with the HR function and leaders to build a one team culture. Experience with introducing and implementing core basics as well as experience of what world class manufacturing facilities should look like and deliver. Strong understanding of the end-to-end supply chain, knowledge of SAP desirable but not essential. Demonstrated mentoring/ people development experience. Aerospace industry experience an asset. Experience with leading Multi Site operations an asset. Key Competencies: Building and leading successful teams. Developing Talent. Experience putting together multi year business growth plans. Establishing Partnerships. Customer Engagement and relationship growth. Financial Acumen and an understanding of the P and L, PBIT, key financial metrics and drivers. Leading wholesale organisational and culture change. Operational Decision Making. Setting Business Strategies. Developing a one team approach. Taking a business on a multi phase journey/project. Other Skills & Personal Attributes: Strong relationship builder. Flexible and open-minded to outsourcing, strategic partnering and virtual work environments as options to traditional thinking. Strong mentor, coach and motivator. Demonstrates values consistent with the culture, management and operating style expected of Magellan employees. Confident and comfortable with challenging the status quo constructively, capable of supporting a culture of peer to manager and peer to peer accountability. Experience sharing best practice. Poise and politically astute. Ability to travel 10-20% within the region. About us: Euravia Engineering, A Magellan Aerospace Company is a specialist aviation company providing high quality, cost effective maintenance, repair and overhaul services for a wide range of gas turbines - with particular expertise in the Pratt and Whitney Canada PT6 engine series. Operating from four purpose-built, fully FAA and EASA approved facilities in Lancashire, England; Euravia offers a Total Support framework for PT6 Engine Operators around the world. Our focus is to address the Customer's unique individual requirements, delivering first class turboprop engine performance and reliability alongside peerless customer service, with efficient turn times and cost-effective pricing. At Magellan . click apply for full job details
Feb 04, 2026
Full time
Position Summary Euravia Engineering & Supply Co Ltd, a part of Magellan Aerospace Kelbrook, Lancashire has an exciting opportunity for a General Manager. Full-time-permanent position Working Monday-Friday 37.5 hours per week - Monday to Thursday 7:45am - 4:30pm / Friday 7:45am - 12:15pm (flexibility to work additional hours in support of the business plus some travel will be required) Job location: Colne Road, Kelbrook, Lancashire BB18 6SN The General Manager is responsible for all facilities on the Division/Site. The core responsibility of the General Manager is to assume full P&L accountability for the business, and work with the Regional Director Operations to refine, develop and oversee the implementation of a strategic business plan, aligned with the overall corporate strategy for Magellan. The General Manager will apply strong leadership and relationship management skills to deliver a cultural change and take our facility from its current state, through a multi year journey to becoming a world class facility as a part of the Magellan Portfolio. The right candidate will model good behaviours, setting core priorities against the multi year action plan, acting as a leader, coach and manager for the heads of function. The incumbent should assess existing workflows, identify opportunities for improvement, and help formalize and implement scalable processes and procedures across the organization. The ideal candidate will bring structure, accountability, and a commitment to continuous improvement to ensure consistent quality, efficiency, and compliance within a highly technical and regulated environment. This description is a general statement and does not include other duties as assigned. Perks and Benefits A company culture that promotes work life balance Access to mental health support Business performance related bonus Career development opportunities Commitment to continued learning and development Perkbox - includes monthly treats and discounts from selected restaurants, cinemas, shops etc Long Service Awards Enhanced Holiday Entitlement based on length of service Free parking Essential Duties and Responsibilities Develop, refine and oversee the implementation of a long- and short-term strategic business and cultural change plan, aligned to corporate strategy/objectives, working with your peers to ensure that they understand and are aligned to the same plan and understand their required supports and inputs for the growth of the plant. Strategically align with customers, understanding their needs and drivers, to develop plans which include commitments to delivery, performance measures, and price. Proactively participate and work with the Director of Business Development and VP Business Development, to ensure the long-term goals of the facility and the customer align. Set measurable financial goals (short & long term) that drive profitable business growth. Work closely with finance to ensure that you oversee and are supported on delivering against all financial metrics, including cash and asset management, reporting, corporate & regulatory policies. Oversee development of comprehensive annual business plan (including budgets, forecasts, and operational targets). Ensure divisional operating structure is optimally aligned to achieve efficiencies, also for growth. Evaluate strengths and weaknesses of manufacturing team to ensure long-term health, productivity, with a high-performance culture. Ensure appropriate skills and staffing levels are maintained and making suggestions and insights on the long-term structure of the business, to ensure optimal delivery. Improve facility performance by successful implementation and maintenance of Corporate MOS (Magellan Operating System). Work with the Head of CI to create a long term multi year CI strategy, to support the company's growth and change aspirations, ensuring that we remain a class leader in machining capability. Utilize agreed performance metrics that are developed to measure ongoing strategic success and identify areas for improvement or consideration, to ensure that the right metrics are considered when understanding the delivery and growth of the business. Develop in-depth understanding of the business, building an initial report/strategy that highlights the high priority challenges, as well as understanding the key stakeholders and supporting functions and helping them understand their role in delivering for the long-term success of the business. Ensure all internal business systems are operating optimally to direct, monitor and measure company resources. Develop a strong and well-functioning senior management team. Work with the growing safety and quality teams, to ensure a strong safety and quality first culture to align with the Company globally. Lead from the front in a multidisciplinary team that guides, motivates and develops all staff. Grow and develop the site SLT, ensuring compliance with Company policies and Establish and maintain a regular internal and management review process, working closely with the site HRBP, Head of UK Learning and UK HRD to nurture, develop and grow the site's SLT as potential future leaders within Magellan, delivering plans for improvement and development. Develop a culture of operational excellence, creative thought, and continuous improvement throughout the facility. Be a champion for change and a people focused culture. MRO Essential Duties & Requirements UK CAA Part-145 compliance ownership: liaison with Accountable Manager, readiness for audits and MOE change governance. Full responsibility as accountable manager at a respected EASA 145 approved MRO facility. The role has full site responsibility. All functions and disciplines report into this position. Model leadership values and behaviours for the Euravia team, building a mission and vision for the team that supports Magellan and delivers the MRO strategy for Euravia. Provide business reporting and analytics to the corporate senior team, building links with other Magellan global MRO facilities and leaders to maximise the value of the MRO footprint. Maintain operational compliance in line with relevant safety agencies such as EASA and CAA. Skills/Knowledge Requirements: Academic: Degree in Business/ Aerospace/ Engineering or similar. MBA/ Chartered Member of the institute of Engineering/ Six Sigma Green Belt desirable. Professional Accreditations: Project Management certification an asset. MRO experience is highly desirable but not essential, exposure to business development and strong interpersonal skills highly desirable. Experience: P&L responsibility of a company, branch or division of a relevant size and scope. Senior management experience with precision/custom engineering manufacturing. Operations experience using lean manufacturing tools. Experience building and supporting a strong union relationship. Experience delivering cultural change and working closely with the HR function and leaders to build a one team culture. Experience with introducing and implementing core basics as well as experience of what world class manufacturing facilities should look like and deliver. Strong understanding of the end-to-end supply chain, knowledge of SAP desirable but not essential. Demonstrated mentoring/ people development experience. Aerospace industry experience an asset. Experience with leading Multi Site operations an asset. Key Competencies: Building and leading successful teams. Developing Talent. Experience putting together multi year business growth plans. Establishing Partnerships. Customer Engagement and relationship growth. Financial Acumen and an understanding of the P and L, PBIT, key financial metrics and drivers. Leading wholesale organisational and culture change. Operational Decision Making. Setting Business Strategies. Developing a one team approach. Taking a business on a multi phase journey/project. Other Skills & Personal Attributes: Strong relationship builder. Flexible and open-minded to outsourcing, strategic partnering and virtual work environments as options to traditional thinking. Strong mentor, coach and motivator. Demonstrates values consistent with the culture, management and operating style expected of Magellan employees. Confident and comfortable with challenging the status quo constructively, capable of supporting a culture of peer to manager and peer to peer accountability. Experience sharing best practice. Poise and politically astute. Ability to travel 10-20% within the region. About us: Euravia Engineering, A Magellan Aerospace Company is a specialist aviation company providing high quality, cost effective maintenance, repair and overhaul services for a wide range of gas turbines - with particular expertise in the Pratt and Whitney Canada PT6 engine series. Operating from four purpose-built, fully FAA and EASA approved facilities in Lancashire, England; Euravia offers a Total Support framework for PT6 Engine Operators around the world. Our focus is to address the Customer's unique individual requirements, delivering first class turboprop engine performance and reliability alongside peerless customer service, with efficient turn times and cost-effective pricing. At Magellan . click apply for full job details
Job Description Posted Friday 23 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities: Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience : Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Feb 04, 2026
Full time
Job Description Posted Friday 23 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities: Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience : Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.