The Design Manager will be responsible for overseeing the complete design process for water and wastewater treatment projects, ensuring that all designs are delivered on time, within budget, and to the highest standards. The role involves leading multidisciplinary design teams, ensuring adherence to regulations such as the Construction (Design and Management) Regulations (CDM), and implementing best practices in design performance management. The Design Manager will also manage design changes throughout the project lifecycle, ensuring robust change management processes, including Earned Value Analysis (EVA) to track design performance Job Responsibilities • Lead and coordinate the design process across all stages of water and wastewater treatment projects, from conceptual design to detailed design and delivery. • Manage and guide multidisciplinary design teams and supply chain designers, ensuring effective collaboration. • Implement and monitor design performance management systems, setting key performance indicators (KPIs) and tracking progress to ensure timely and quality deliverables. • Utilise Earned Value Analysis (EVA) to assess design performance in relation to cost, schedule, and design progress, identifying variances and initiating corrective actions where needed. • Ensure designs meet all regulatory and technical standards, including compliance with CDM regulations, with a focus on health and safety during design and construction. • Oversee design change management processes, ensuring changes are controlled, documented, and communicated effectively to stakeholders while assessing the impact on project scope, cost, and timeline. • Ensure that the design documentation produced has undergone appropriate QA processes and suitable to be issued • Collaborate closely with project managers, engineers, and construction teams to ensure that design solutions are fully integrated with project execution and construction requirements. • Liaise with clients, regulatory bodies, and contractors to ensure designs meet project goals, regulatory approvals, and client specifications. • Manage design budgets and resources efficiently, tracking costs against project financial targets and making adjustments as necessary. • Stay up-to-date with new technologies, design innovations, and best practices in water and wastewater treatment to improve design quality and project outcomes. Personal Attributes • Strong leadership skills with the ability to manage and motivate multidisciplinary teams. • Excellent communication and negotiation abilities, capable of building strong relationships with clients, stakeholders, and team members. • Highly organised with a keen eye for detail, ensuring design accuracy and high-quality outcomes. Experience Required • 8-10 years of experience in design management or design prodcution, with a focus on water and wastewater projects. • Proven track record of managing multidisciplinary design teams and delivering complex water treatment projects. • Strong understanding of water treatment processes, technologies, and associated engineering disciplines. • Experience in managing design performance, including the application of Earned Value Analysis (EVA) to monitor project progress and performance against cost and schedule. • Experience in design change management, including documenting and controlling changes to ensure project integrity and minimize disruption. • Knowledge of CDM regulations and experience in integrating health and safety considerations into the design process. Essential Qualifications • Bachelor s degree in Engineering, Design, Architecture, Design Management, Construction Management or a related field. • Chartered status or working towards it. • In-depth knowledge of water and wastewater treatment processes, with strong design management capabilities. • Comprehensive understanding of CDM regulations and their application to the design phase of projects. • Proven experience in managing design budgets, schedules, and performance. Desirable Qualifications • Master s degree in Engineering or a related field. • Project management certification (e.g., PMP, PRINCE2). • Familiarity with BIM (Building Information Modeling) and other advanced design tools. • Experience with sustainable design principles, energy-efficient technologies, and circular economy practices in water treatment.
Feb 03, 2026
Full time
The Design Manager will be responsible for overseeing the complete design process for water and wastewater treatment projects, ensuring that all designs are delivered on time, within budget, and to the highest standards. The role involves leading multidisciplinary design teams, ensuring adherence to regulations such as the Construction (Design and Management) Regulations (CDM), and implementing best practices in design performance management. The Design Manager will also manage design changes throughout the project lifecycle, ensuring robust change management processes, including Earned Value Analysis (EVA) to track design performance Job Responsibilities • Lead and coordinate the design process across all stages of water and wastewater treatment projects, from conceptual design to detailed design and delivery. • Manage and guide multidisciplinary design teams and supply chain designers, ensuring effective collaboration. • Implement and monitor design performance management systems, setting key performance indicators (KPIs) and tracking progress to ensure timely and quality deliverables. • Utilise Earned Value Analysis (EVA) to assess design performance in relation to cost, schedule, and design progress, identifying variances and initiating corrective actions where needed. • Ensure designs meet all regulatory and technical standards, including compliance with CDM regulations, with a focus on health and safety during design and construction. • Oversee design change management processes, ensuring changes are controlled, documented, and communicated effectively to stakeholders while assessing the impact on project scope, cost, and timeline. • Ensure that the design documentation produced has undergone appropriate QA processes and suitable to be issued • Collaborate closely with project managers, engineers, and construction teams to ensure that design solutions are fully integrated with project execution and construction requirements. • Liaise with clients, regulatory bodies, and contractors to ensure designs meet project goals, regulatory approvals, and client specifications. • Manage design budgets and resources efficiently, tracking costs against project financial targets and making adjustments as necessary. • Stay up-to-date with new technologies, design innovations, and best practices in water and wastewater treatment to improve design quality and project outcomes. Personal Attributes • Strong leadership skills with the ability to manage and motivate multidisciplinary teams. • Excellent communication and negotiation abilities, capable of building strong relationships with clients, stakeholders, and team members. • Highly organised with a keen eye for detail, ensuring design accuracy and high-quality outcomes. Experience Required • 8-10 years of experience in design management or design prodcution, with a focus on water and wastewater projects. • Proven track record of managing multidisciplinary design teams and delivering complex water treatment projects. • Strong understanding of water treatment processes, technologies, and associated engineering disciplines. • Experience in managing design performance, including the application of Earned Value Analysis (EVA) to monitor project progress and performance against cost and schedule. • Experience in design change management, including documenting and controlling changes to ensure project integrity and minimize disruption. • Knowledge of CDM regulations and experience in integrating health and safety considerations into the design process. Essential Qualifications • Bachelor s degree in Engineering, Design, Architecture, Design Management, Construction Management or a related field. • Chartered status or working towards it. • In-depth knowledge of water and wastewater treatment processes, with strong design management capabilities. • Comprehensive understanding of CDM regulations and their application to the design phase of projects. • Proven experience in managing design budgets, schedules, and performance. Desirable Qualifications • Master s degree in Engineering or a related field. • Project management certification (e.g., PMP, PRINCE2). • Familiarity with BIM (Building Information Modeling) and other advanced design tools. • Experience with sustainable design principles, energy-efficient technologies, and circular economy practices in water treatment.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 03, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 03, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mechanical Technician (Building Services / Facilities) Salary £36,610 including a £2000 Salary Uplift Allowance + call out pay + On-Call Pay (Out of Hours) 1 Week in 5 + Over Time Payments (Including during call outs) Holiday - 26 Days + 4 Day Christmas + 8 Bank Holiday Hours 36.5 Days (Mon-Fri) 6 Months Sickness Pay Professional and Personnel Development Skills and Safety Training Excellent Staff Discounts Cinema, Theatre, GYM On-Site Parking We are seeking a Technician to provide an efficient, business critical mechanical response service and routine maintenance for all plumbing and mechanical building services and associated equipment installed throughout a modern University including heating/ventilation systems. The role ensures all statutory, planned and breakdown works are completed safely, cost effectively and to the agreed KPI s and Service Level Agreement. Duties and Responsibilities: Technical Respond to individual job requests via the job notification system, ensuring each job is resolved safely, efficiently and to the required standard. Provide an effective and efficient business critical responsive service for all mechanical building services installed throughout the University including heating/ventilation, air conditioning, and gas fired plant, BMS controls, power supplies, lighting systems and motors. Provide a planned maintenance and reactive remedial work service, directing other trades where necessary to keep essential facilities open and usable, including ensuring the efficient and reliable operation of LPHW boiler plant, heating systems, ventilation, air conditioning, refrigeration, and other mechanical and equipment as generated from the computerised docket system on a planned basis. Arranging downtime for plant and equipment, in / out of normal hours. Action work and restore equipment to normal running condition. Monitor / review any work carried out to ensure no faults have been introduced into the system and provide recommendations for altering frequency of maintenance routines. Analyse, fault find and make decisions about the feasibility and logistics of the jobs to be undertaken, considering how long it will take, the equipment needed and the potential cost liaising with the Supervisor if necessary. Investigate unidentified problems, including diagnosing problems and suggesting courses of action and/or identifying whether the problem can be dealt with or if specialist assistance is required. Deal appropriately with emergencies. Provide advice or suggestions in relation to the installation of new products and equipment and participate in the preparation, fabrication and installation of refurbishment, new projects and new work where required. Ensure the correct permits are in place prior to commencing work. Health and Safety and compliance Identify and assess potential risk to individual tasks and formulate and/or comply with risk assessments and method statements in conjunction with manager. Complete jobs in a variety of different settings and environments. The role will actively participate in department hazard identification and risk assessment exercises. Part of a team responsible for delivering statutory compliance tasks, ensuring these are correctly delivered and recorded appropriately. Understand and utilise record drawings including asbestos and fire drawings. Organisation Prioritise own workload and tasks, taking into account where the problem is, the nature of the problem, the number of people affected and the usage of the building. Take into account access times to spaces and arrange access with security when required. Record resolutions and feedback to problems to work instructions, complete electronic timesheets, service records and other work-related paperwork in priority order. Maintain the tools and equipment for which their team are responsible. Calculate and order the correct amount of materials needed for each job using the ordering system. Communication and Customer Service Proactively liaise with Mechanical Supervisors, trades colleagues, contractors, Estates and other departmental staff throughout the University to advise and make recommendations on planned and reactive maintenance, causing minimum disruption to customers. Provide technical expert advice that ensures the provision of a compliant high quality, safe, efficient and effective service. Communicate professionally and effectively with a diverse customer base. General Drive University vehicles to transport staff, materials and tools around the University estate. Ensure all works are completed to a high standard and work areas are left clean and tidy on completion. Undertake any other duties as from time to time may be required commensurate with the grade of the post. Position Requirements A recognised apprentice background or equivalent training or significant years practical working City and Guilds/NVQ level 3 or equivalent in Plumbing and Heating, HVAC/ventilation or Refrigeration. City and Guilds/NVQ level 3 Water Regulations & Unvented Hot Water Systems (3345) (Desirable) Proven ability to carry out a range of plumbing and mechanical fitting activities. To have an excellent understanding of statutory compliance within the mechanical services field. This is a great opportunity to part of a Sub Team of Technicians and play a key role in keeping a large academic and research establishment up and running effectively.
Feb 03, 2026
Full time
Mechanical Technician (Building Services / Facilities) Salary £36,610 including a £2000 Salary Uplift Allowance + call out pay + On-Call Pay (Out of Hours) 1 Week in 5 + Over Time Payments (Including during call outs) Holiday - 26 Days + 4 Day Christmas + 8 Bank Holiday Hours 36.5 Days (Mon-Fri) 6 Months Sickness Pay Professional and Personnel Development Skills and Safety Training Excellent Staff Discounts Cinema, Theatre, GYM On-Site Parking We are seeking a Technician to provide an efficient, business critical mechanical response service and routine maintenance for all plumbing and mechanical building services and associated equipment installed throughout a modern University including heating/ventilation systems. The role ensures all statutory, planned and breakdown works are completed safely, cost effectively and to the agreed KPI s and Service Level Agreement. Duties and Responsibilities: Technical Respond to individual job requests via the job notification system, ensuring each job is resolved safely, efficiently and to the required standard. Provide an effective and efficient business critical responsive service for all mechanical building services installed throughout the University including heating/ventilation, air conditioning, and gas fired plant, BMS controls, power supplies, lighting systems and motors. Provide a planned maintenance and reactive remedial work service, directing other trades where necessary to keep essential facilities open and usable, including ensuring the efficient and reliable operation of LPHW boiler plant, heating systems, ventilation, air conditioning, refrigeration, and other mechanical and equipment as generated from the computerised docket system on a planned basis. Arranging downtime for plant and equipment, in / out of normal hours. Action work and restore equipment to normal running condition. Monitor / review any work carried out to ensure no faults have been introduced into the system and provide recommendations for altering frequency of maintenance routines. Analyse, fault find and make decisions about the feasibility and logistics of the jobs to be undertaken, considering how long it will take, the equipment needed and the potential cost liaising with the Supervisor if necessary. Investigate unidentified problems, including diagnosing problems and suggesting courses of action and/or identifying whether the problem can be dealt with or if specialist assistance is required. Deal appropriately with emergencies. Provide advice or suggestions in relation to the installation of new products and equipment and participate in the preparation, fabrication and installation of refurbishment, new projects and new work where required. Ensure the correct permits are in place prior to commencing work. Health and Safety and compliance Identify and assess potential risk to individual tasks and formulate and/or comply with risk assessments and method statements in conjunction with manager. Complete jobs in a variety of different settings and environments. The role will actively participate in department hazard identification and risk assessment exercises. Part of a team responsible for delivering statutory compliance tasks, ensuring these are correctly delivered and recorded appropriately. Understand and utilise record drawings including asbestos and fire drawings. Organisation Prioritise own workload and tasks, taking into account where the problem is, the nature of the problem, the number of people affected and the usage of the building. Take into account access times to spaces and arrange access with security when required. Record resolutions and feedback to problems to work instructions, complete electronic timesheets, service records and other work-related paperwork in priority order. Maintain the tools and equipment for which their team are responsible. Calculate and order the correct amount of materials needed for each job using the ordering system. Communication and Customer Service Proactively liaise with Mechanical Supervisors, trades colleagues, contractors, Estates and other departmental staff throughout the University to advise and make recommendations on planned and reactive maintenance, causing minimum disruption to customers. Provide technical expert advice that ensures the provision of a compliant high quality, safe, efficient and effective service. Communicate professionally and effectively with a diverse customer base. General Drive University vehicles to transport staff, materials and tools around the University estate. Ensure all works are completed to a high standard and work areas are left clean and tidy on completion. Undertake any other duties as from time to time may be required commensurate with the grade of the post. Position Requirements A recognised apprentice background or equivalent training or significant years practical working City and Guilds/NVQ level 3 or equivalent in Plumbing and Heating, HVAC/ventilation or Refrigeration. City and Guilds/NVQ level 3 Water Regulations & Unvented Hot Water Systems (3345) (Desirable) Proven ability to carry out a range of plumbing and mechanical fitting activities. To have an excellent understanding of statutory compliance within the mechanical services field. This is a great opportunity to part of a Sub Team of Technicians and play a key role in keeping a large academic and research establishment up and running effectively.
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission s Fundamental Standards of Care. The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation s policies and procedures. To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council. To lead and promote VCP s philosophy, values, aims and approach in providing high quality homecare services. To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget. To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Manage the Safety and Quality of the Organisation Ensure that the service meets all the quality control requirements to remain compliant at all times. Be responsible for the safe delivery of the service in line with legislative requirements and the organisation s policy and procedures. Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times. Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management. Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures. Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care. Understand and monitor health and safety in the workplace and in the field. Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Provide a Good Service to the Client Promote the rights of each client and keep their wishes at the centre of their care and support. Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support. Make sure a written individually tailored care and support plan has been created and agreed, that respects the client s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services. Keep all information about client and their families secure and confidential. Leadership To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements. To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process. Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities. Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times. Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date. To attend meetings and provide regular reports. To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns. To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care. To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies. To maintain professional accountability for: o care delivered o care premises and resources o training and supervisions to staff providing care To be accountable and responsible for the provision of care throughout the operational day. To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents needs holistically, is person centred and that all care is evidenced based. Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service. Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained. Demonstrate and lead by example in the delivery of care and effective use of resources. Staff Management To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards. Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual. Manage the effective recruitment, induction, training and performance of the office and field staff teams. Identify ongoing training needs and ensure staff are up to date with current best practice. To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff. To promote a teamwork approach through strong leadership in an open and friendly working environment. Be responsible for the on call rota. Actively promote, develop and maintain an environment, which encourages lifelong learning with staff. Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care. Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development. Identify own learning needs and take responsibility for own professional development Additional Information The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. Confidentiality of residents to be maintained at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. An understanding of administering medicines. The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR. The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing. Genuine Occupational Requirement We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity. The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post. Candidate Specification Essential Criteria Experience and skills Excellent leadership and management skills. Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals. Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust. . click apply for full job details
Feb 03, 2026
Full time
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission s Fundamental Standards of Care. The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation s policies and procedures. To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council. To lead and promote VCP s philosophy, values, aims and approach in providing high quality homecare services. To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget. To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Manage the Safety and Quality of the Organisation Ensure that the service meets all the quality control requirements to remain compliant at all times. Be responsible for the safe delivery of the service in line with legislative requirements and the organisation s policy and procedures. Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times. Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management. Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures. Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care. Understand and monitor health and safety in the workplace and in the field. Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Provide a Good Service to the Client Promote the rights of each client and keep their wishes at the centre of their care and support. Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support. Make sure a written individually tailored care and support plan has been created and agreed, that respects the client s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns. Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services. Keep all information about client and their families secure and confidential. Leadership To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements. To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process. Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities. Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times. Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date. To attend meetings and provide regular reports. To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns. To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care. To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies. To maintain professional accountability for: o care delivered o care premises and resources o training and supervisions to staff providing care To be accountable and responsible for the provision of care throughout the operational day. To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents needs holistically, is person centred and that all care is evidenced based. Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service. Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained. Demonstrate and lead by example in the delivery of care and effective use of resources. Staff Management To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards. Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual. Manage the effective recruitment, induction, training and performance of the office and field staff teams. Identify ongoing training needs and ensure staff are up to date with current best practice. To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff. To promote a teamwork approach through strong leadership in an open and friendly working environment. Be responsible for the on call rota. Actively promote, develop and maintain an environment, which encourages lifelong learning with staff. Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care. Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development. Identify own learning needs and take responsibility for own professional development Additional Information The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. Confidentiality of residents to be maintained at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. An understanding of administering medicines. The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR. The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing. Genuine Occupational Requirement We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity. The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post. Candidate Specification Essential Criteria Experience and skills Excellent leadership and management skills. Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals. Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust. . click apply for full job details
Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014, Sonder combines thoughtfully designed spaces with seamless, tech-enabled service - all delivered through a single, beautifully integrated experience.Our properties are located in the world's most sought-after neighborhoods, spanning 40+ markets across nine countries and three continents. Through the Sonder app, guests enjoy full control over their stay - from self check-in to 24/7 support - making every detail of travel easier, more flexible, and more inspiring.In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the world's largest travel loyalty platform - unlocking exciting new possibilities for our guests and employees.Sonder is focused on delivering amazing experiences for the modern traveler while driving smart, sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand - and we're building something that's reshaping the future of travel. Life at Sonder We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out to find out more about our Culture and Principles.The General Manager position is one of the most impactful roles at Sonder. As the leader of Sonder, you will be responsible for ensuring the success of properties under your guidance, which includes delivering an upscale guest experience, driving growth, maximizing revenue and controlling costs to achieve strong results against key metrics, and creating a memorable guest experience that drives repeat guests. The General Manager will also build and maintain a hospitality-focused culture to deliver the Sonder vision and experience to thousands of guests. You will be responsible for consistently delivering upon financial and guest satisfaction metrics framed within our brand promise across your assigned properties within a city or across markets.If you have an entrepreneurial mindset and natural desire to get stuff done, we definitely want to hear from you. AT SONDER YOU WILL: Recruit, build and lead a dynamic team of individuals focused on authentic hospitality and efficient operations. Create, deliver, and maintain a service-oriented local team culture rooted in guest centricity, helping us to create amazing experiences Manage your assigned properties, including forecasting targets, tracking performance, and driving innovative initiatives to maximize profitability Define and execute strategic vision: translate Sonder goals into operational plans that will guide the Sonder experience at a local level Build and develop strong relationships with support departments, especially Sales, Revenue, Technology, Finance and People Services in order to communicate needs and drive change, leveraging a cross functional matrix to support local operations Build and manage relationships with landlords, asset managers, and property owners of both hotel and apartment buildings to ensure successful operating partnerships. Develop a strong understanding of the regulatory framework for the relevant country/market, ensuring compliance to the applicable rules as to Fire & Life Safety, Hotel Star systems, apartment use restrictions, property tax and local tourism tax schemes, and government reporting requirements. Overcome obstacles, solve problems, and develop a path forward through ambiguity, operating a dynamic and rapidly growing business Partner with other Sonder properties in your market or region to create and share scalable best practices WHAT WE LOOK FOR: Minimum ten (10) years of experience in hospitality, hotel operations, management, professional services or other related fields Preferred experience with managing Marriott branded hotels An analytical and data-driven decision making mentality A visible, hands-on leader with experience within a lean operating model Proven track record of leading, managing, and developing high-performing teams An ultimate team player with strong written, verbal and asynchronous communication skills Strength in building positive cross-functional relationships to accomplish goals Out-of-the-box thinker who will find creative ways to hit growth targets, yet understands our "freedom within a framework" culture Ability to thrive autonomously in an individual market while leveraging central resources and supporting effectively A productive leader who embraces and is comfortable with modern tools like Google Workspace, Slack and Asana Benefits We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include: Competitive compensation Medical, dental and vision insurance (where applicable) Flexible vacation Wellness and volunteering days Annual free credits and discounts to stay in Sonders Workplace flexibility (for remote-specified positions only) Learn More About Sonder Blog: Instagram: Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.As part of our commitment to creating a workplace open to all, we have created Sonder Circles , also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to . Our Benefits & Perks Competitive Salaries We strive to be at or above market rates for base salaries. Stock Options Our Success is your success. Exempt employees are part of our generous equity program. Health & Well-Being Eligible employees have access to our medical, dental, life, vision, and disability insurance plan. (If applicable, depending on location) Travel Annual credits toward Sonder bookings as well as stay discounts for friends and family.
Feb 03, 2026
Full time
Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014, Sonder combines thoughtfully designed spaces with seamless, tech-enabled service - all delivered through a single, beautifully integrated experience.Our properties are located in the world's most sought-after neighborhoods, spanning 40+ markets across nine countries and three continents. Through the Sonder app, guests enjoy full control over their stay - from self check-in to 24/7 support - making every detail of travel easier, more flexible, and more inspiring.In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the world's largest travel loyalty platform - unlocking exciting new possibilities for our guests and employees.Sonder is focused on delivering amazing experiences for the modern traveler while driving smart, sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand - and we're building something that's reshaping the future of travel. Life at Sonder We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out to find out more about our Culture and Principles.The General Manager position is one of the most impactful roles at Sonder. As the leader of Sonder, you will be responsible for ensuring the success of properties under your guidance, which includes delivering an upscale guest experience, driving growth, maximizing revenue and controlling costs to achieve strong results against key metrics, and creating a memorable guest experience that drives repeat guests. The General Manager will also build and maintain a hospitality-focused culture to deliver the Sonder vision and experience to thousands of guests. You will be responsible for consistently delivering upon financial and guest satisfaction metrics framed within our brand promise across your assigned properties within a city or across markets.If you have an entrepreneurial mindset and natural desire to get stuff done, we definitely want to hear from you. AT SONDER YOU WILL: Recruit, build and lead a dynamic team of individuals focused on authentic hospitality and efficient operations. Create, deliver, and maintain a service-oriented local team culture rooted in guest centricity, helping us to create amazing experiences Manage your assigned properties, including forecasting targets, tracking performance, and driving innovative initiatives to maximize profitability Define and execute strategic vision: translate Sonder goals into operational plans that will guide the Sonder experience at a local level Build and develop strong relationships with support departments, especially Sales, Revenue, Technology, Finance and People Services in order to communicate needs and drive change, leveraging a cross functional matrix to support local operations Build and manage relationships with landlords, asset managers, and property owners of both hotel and apartment buildings to ensure successful operating partnerships. Develop a strong understanding of the regulatory framework for the relevant country/market, ensuring compliance to the applicable rules as to Fire & Life Safety, Hotel Star systems, apartment use restrictions, property tax and local tourism tax schemes, and government reporting requirements. Overcome obstacles, solve problems, and develop a path forward through ambiguity, operating a dynamic and rapidly growing business Partner with other Sonder properties in your market or region to create and share scalable best practices WHAT WE LOOK FOR: Minimum ten (10) years of experience in hospitality, hotel operations, management, professional services or other related fields Preferred experience with managing Marriott branded hotels An analytical and data-driven decision making mentality A visible, hands-on leader with experience within a lean operating model Proven track record of leading, managing, and developing high-performing teams An ultimate team player with strong written, verbal and asynchronous communication skills Strength in building positive cross-functional relationships to accomplish goals Out-of-the-box thinker who will find creative ways to hit growth targets, yet understands our "freedom within a framework" culture Ability to thrive autonomously in an individual market while leveraging central resources and supporting effectively A productive leader who embraces and is comfortable with modern tools like Google Workspace, Slack and Asana Benefits We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include: Competitive compensation Medical, dental and vision insurance (where applicable) Flexible vacation Wellness and volunteering days Annual free credits and discounts to stay in Sonders Workplace flexibility (for remote-specified positions only) Learn More About Sonder Blog: Instagram: Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.As part of our commitment to creating a workplace open to all, we have created Sonder Circles , also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to . Our Benefits & Perks Competitive Salaries We strive to be at or above market rates for base salaries. Stock Options Our Success is your success. Exempt employees are part of our generous equity program. Health & Well-Being Eligible employees have access to our medical, dental, life, vision, and disability insurance plan. (If applicable, depending on location) Travel Annual credits toward Sonder bookings as well as stay discounts for friends and family.
Fire Compliance Manager Location: Worcester (Hybrid 2 3 days per week on-site) Contract Type : Interim / Temp to Perm Hours: Full time Salary: Competitive, aligned to £37,036 £39,513 salary equivalent (depending on experience) Our client is seeking an experienced Fire Compliance Manager to oversee fire safety and statutory compliance across a varied multi-site estate. Acting as the Responsible Person, you will lead the organisation s fire safety strategy, manage Fire Risk Assessments (FRAs), ensure delivery of remedial actions, and uphold compliance with the Regulatory Reform (Fire Safety) Order 2005. This interim role offers an immediate start with a clear Temp to Perm pathway for the right candidate. Fire Compliance Manager Deliverables / Outcomes (include but are not limited to): • Lead all fire compliance and fire safety management activities across a varied property portfolio. • Manage a programme of Fire Risk Assessments (FRAs) and ensure prioritised completion of remedial actions. • Monitor contractor performance and ensure delivery against KPIs and compliance standards. • Prepare detailed fire safety reports, bids, and schedules of works for senior stakeholders. • Provide specialist advice, training, and support on fire safety processes and best practices. • Ensure compliance with relevant legislation, including RRFSO 2005, building regulations, and statutory requirements. Skills, Experience & Qualifications: • Proven experience as a Fire Compliance Manager, Fire Safety Manager, or similar fire leadership role. • NEBOSH Fire Safety, Fire Management, or equivalent fire safety qualification. • Strong knowledge of fire legislation, fire standards, and statutory compliance frameworks. • Experience managing large-scale multi-site contracts (100+ premises). • Contractor and performance management experience. • Experience within local government, estates, construction, or property management (advantageous). • Awareness of NEC3/NEC4 contracts (beneficial). • Budget management experience (desirable). Application Deadline: Open until filled early application is encouraged, as applications are reviewed throughout the advertising period and the advert may close early subject to volume. Applicants must have full and ongoing right to work in the UK or Europe. We do not offer visa sponsorship or accept candidates requiring future visa support. You may have experience of the following: Fire Safety Manager, Fire Risk Manager, Fire Safety Compliance Lead, Fire Governance Manager, Fire Risk Assessment Manager, Fire Safety Officer, Fire Safety Compliance Officer, Head of Fire Safety, Fire Safety Assurance Manager, Fire Safety Advisor, Fire Protection Manager, Fire Safety Coordinator, Fire Compliance Lead, Fire Standards Manager, Fire and Safety Manager, etc. REF-
Feb 03, 2026
Full time
Fire Compliance Manager Location: Worcester (Hybrid 2 3 days per week on-site) Contract Type : Interim / Temp to Perm Hours: Full time Salary: Competitive, aligned to £37,036 £39,513 salary equivalent (depending on experience) Our client is seeking an experienced Fire Compliance Manager to oversee fire safety and statutory compliance across a varied multi-site estate. Acting as the Responsible Person, you will lead the organisation s fire safety strategy, manage Fire Risk Assessments (FRAs), ensure delivery of remedial actions, and uphold compliance with the Regulatory Reform (Fire Safety) Order 2005. This interim role offers an immediate start with a clear Temp to Perm pathway for the right candidate. Fire Compliance Manager Deliverables / Outcomes (include but are not limited to): • Lead all fire compliance and fire safety management activities across a varied property portfolio. • Manage a programme of Fire Risk Assessments (FRAs) and ensure prioritised completion of remedial actions. • Monitor contractor performance and ensure delivery against KPIs and compliance standards. • Prepare detailed fire safety reports, bids, and schedules of works for senior stakeholders. • Provide specialist advice, training, and support on fire safety processes and best practices. • Ensure compliance with relevant legislation, including RRFSO 2005, building regulations, and statutory requirements. Skills, Experience & Qualifications: • Proven experience as a Fire Compliance Manager, Fire Safety Manager, or similar fire leadership role. • NEBOSH Fire Safety, Fire Management, or equivalent fire safety qualification. • Strong knowledge of fire legislation, fire standards, and statutory compliance frameworks. • Experience managing large-scale multi-site contracts (100+ premises). • Contractor and performance management experience. • Experience within local government, estates, construction, or property management (advantageous). • Awareness of NEC3/NEC4 contracts (beneficial). • Budget management experience (desirable). Application Deadline: Open until filled early application is encouraged, as applications are reviewed throughout the advertising period and the advert may close early subject to volume. Applicants must have full and ongoing right to work in the UK or Europe. We do not offer visa sponsorship or accept candidates requiring future visa support. You may have experience of the following: Fire Safety Manager, Fire Risk Manager, Fire Safety Compliance Lead, Fire Governance Manager, Fire Risk Assessment Manager, Fire Safety Officer, Fire Safety Compliance Officer, Head of Fire Safety, Fire Safety Assurance Manager, Fire Safety Advisor, Fire Protection Manager, Fire Safety Coordinator, Fire Compliance Lead, Fire Standards Manager, Fire and Safety Manager, etc. REF-
A leading recruitment firm seeks a Contracts Manager in Essex to oversee Defence estate contracts within their Term Maintenance division. The role involves managing public sector projects, ensuring compliance with health and safety regulations, and building strong client relationships. Candidates should possess relevant qualifications, including NVQ level 4/HND in construction or engineering, along with a CSCS card and a full UK driving license. The position offers a hybrid working model with a mix of office and remote work.
Feb 02, 2026
Full time
A leading recruitment firm seeks a Contracts Manager in Essex to oversee Defence estate contracts within their Term Maintenance division. The role involves managing public sector projects, ensuring compliance with health and safety regulations, and building strong client relationships. Candidates should possess relevant qualifications, including NVQ level 4/HND in construction or engineering, along with a CSCS card and a full UK driving license. The position offers a hybrid working model with a mix of office and remote work.
Honeycomb is delighted to be working with Northern Ireland Ambulance Service (NIAS) to recruit for a Temporary Band 4 Facilities & Administrative Assistant. Are you an organised, proactive administrator with an interest in facilities, health & safety, and corporate services? This is an excellent opportunity to join the Northern Ireland Ambulance Service in a key support role at Headquarters, contributing to the smooth running of vital services that support front line care. The Role We are recruiting a Temporary Band 4 Facilities & Administrative Assistant to provide high-level administrative and site management support to the Corporate Manager across a wide range of corporate and facilities functions.This is a full-time, temporary role , ideal for someone who enjoys variety, responsibility and working as part of a professional public sector environment. What's in it for you? Working hours: Monday - Friday 9:00am - 5:00pm Weekly pay Onsite parking Enhanced holiday entitlement after 11 weeks Experience within a respected NHS organisation. Opportunity to develop experience in facilities, governance, and corporate services. Key Responsibilities You will work closely with the Corporate Manager and wider teams to ensure the efficient and effective delivery of corporate and facilities services. Duties will include: Providing high-level administrative and site management support across corporate functions Acting as a key point of contact for staff and visitors, offering advice on facilities management Supporting the identification, monitoring and escalation of facilities and health & safety risks Administering corporate systems and office processes, making effective use of technology Assisting with oversight of corporate contracts (e.g. print, travel, catering, waste, security, vending) Preparing reports, returns, statistics and performance data related to premises and health & safety. Overseeing reception/front-of-house services and general daily building upkeep Providing direction to Reception and Porter staff, working closely with Estates Supporting fire management procedures and compliance checks Servicing working groups and committees (agendas, papers, minutes, action tracking) Managing a wide range of corporate queries (e.g. Assembly Questions, lost property, penalties, faults) Coordinating corporate catering, travel and accommodation requests with accurate record keeping Contributing to governance and assurance documentation (e.g. CAS or equivalent) Providing flexible cross-cover across corporate services when required Essential Criteria Applicants must meet one of the following: 5 GCSEs (Grades A-C or equivalent), including Maths and English , and 2 A-Levels , or A minimum of 2 years' relevant administrative experience Who We are Looking For Highly organised with strong attention to detail Confident communicator with a professional approach Comfortable managing multiple priorities in a busy environment Able to work independently and as part of a team. Proactive in identifying issues and supporting solutions. If you are looking for a rewarding temporary role with excellent working hours, weekly pay, and the chance to gain valuable NHS experience, we would love to hear from you . To discuss this role in complete confidence, please submit your CV via the link or contact Senior Sourcing Specialist Geraldine Stevenson at Honeycomb Jobs. If you require any assistance during the recruitment process due to a disability, please contact us directly to discuss. Please note that successful candidates may be required to complete a Basic or Enhanced Access NI check (£18+ depending on role requirements). A criminal record will not automatically bar you from appointment. For further information, please visit: Honeycomb is committed to providing equality of opportunity to all applicants.
Feb 02, 2026
Full time
Honeycomb is delighted to be working with Northern Ireland Ambulance Service (NIAS) to recruit for a Temporary Band 4 Facilities & Administrative Assistant. Are you an organised, proactive administrator with an interest in facilities, health & safety, and corporate services? This is an excellent opportunity to join the Northern Ireland Ambulance Service in a key support role at Headquarters, contributing to the smooth running of vital services that support front line care. The Role We are recruiting a Temporary Band 4 Facilities & Administrative Assistant to provide high-level administrative and site management support to the Corporate Manager across a wide range of corporate and facilities functions.This is a full-time, temporary role , ideal for someone who enjoys variety, responsibility and working as part of a professional public sector environment. What's in it for you? Working hours: Monday - Friday 9:00am - 5:00pm Weekly pay Onsite parking Enhanced holiday entitlement after 11 weeks Experience within a respected NHS organisation. Opportunity to develop experience in facilities, governance, and corporate services. Key Responsibilities You will work closely with the Corporate Manager and wider teams to ensure the efficient and effective delivery of corporate and facilities services. Duties will include: Providing high-level administrative and site management support across corporate functions Acting as a key point of contact for staff and visitors, offering advice on facilities management Supporting the identification, monitoring and escalation of facilities and health & safety risks Administering corporate systems and office processes, making effective use of technology Assisting with oversight of corporate contracts (e.g. print, travel, catering, waste, security, vending) Preparing reports, returns, statistics and performance data related to premises and health & safety. Overseeing reception/front-of-house services and general daily building upkeep Providing direction to Reception and Porter staff, working closely with Estates Supporting fire management procedures and compliance checks Servicing working groups and committees (agendas, papers, minutes, action tracking) Managing a wide range of corporate queries (e.g. Assembly Questions, lost property, penalties, faults) Coordinating corporate catering, travel and accommodation requests with accurate record keeping Contributing to governance and assurance documentation (e.g. CAS or equivalent) Providing flexible cross-cover across corporate services when required Essential Criteria Applicants must meet one of the following: 5 GCSEs (Grades A-C or equivalent), including Maths and English , and 2 A-Levels , or A minimum of 2 years' relevant administrative experience Who We are Looking For Highly organised with strong attention to detail Confident communicator with a professional approach Comfortable managing multiple priorities in a busy environment Able to work independently and as part of a team. Proactive in identifying issues and supporting solutions. If you are looking for a rewarding temporary role with excellent working hours, weekly pay, and the chance to gain valuable NHS experience, we would love to hear from you . To discuss this role in complete confidence, please submit your CV via the link or contact Senior Sourcing Specialist Geraldine Stevenson at Honeycomb Jobs. If you require any assistance during the recruitment process due to a disability, please contact us directly to discuss. Please note that successful candidates may be required to complete a Basic or Enhanced Access NI check (£18+ depending on role requirements). A criminal record will not automatically bar you from appointment. For further information, please visit: Honeycomb is committed to providing equality of opportunity to all applicants.
# Primary Location SA - DSTG EdinburghWe are growing - join our Defence division at Service Stream supporting the PAS contract. We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory. Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected. Your next role comes with these perks: Career development - we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Mentoring and leadership development programs may also be available. Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. Culture - we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team. About the role You will lead and manage the EU function across the Base Security Areas (BSA). This role involves the oversight of both in-house teams and external contractors to ensure the upkeep and maintenance of the estate are conducted to the highest standards. You will also ensure that service level agreement (SLA) requirements are understood and met, ensuring a safe and efficient working environment.Your key responsibilities will include: Leading the Estate Upkeep function across the designated Base Security Areas. Managing and coordinating teams of in-house staff and external contractors. Issuing permits-to-work as required, ensuring compliance with safety and operational regulations. Conducting regular toolbox talks and pre-start meetings to ensure clear communication of daily tasks and safety protocols. Performing post-work quality inspections and audits to ensure maintenance work meets the required standards. Ensuring SLA requirements are both understood and met across the areas of responsibility. Maintaining accurate records and reports related to estate upkeep activities. Collaborating with the PAS Base Manager to develop and implement maintenance schedules and plans. Identifying and addressing any maintenance issues promptly and efficiently. Ensuring compliance with all relevant health, safety, and environmental regulations. Identifying areas for process improvement and work collaboratively with teams to implement best practices. About you Our ideal candidate will have: Proven experience in a supervisory role within estate upkeep or a similar environment. Strong knowledge of safety regulations and experience in issuing permits-to-work. Experience in managing both in-house teams and external contractors. Excellent communication and organisational skills. Proficiency in using maintenance management systems and software. Relevant qualifications in facilities management, property maintenance, or a trade related field are highly desirable.You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply!We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email .# Department Field Services# How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# Job Description Summary # About the Role We are hiring multiple Estate Upkeep (EU) Supervisors to support us in this contract. These are permanent full-time positions based at key sites across South Australia including Edinburgh, Keswick and Woomera.
Feb 02, 2026
Full time
# Primary Location SA - DSTG EdinburghWe are growing - join our Defence division at Service Stream supporting the PAS contract. We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory. Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected. Your next role comes with these perks: Career development - we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training. Mentoring and leadership development programs may also be available. Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. Culture - we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. You will play a key role in building the culture of our new team. About the role You will lead and manage the EU function across the Base Security Areas (BSA). This role involves the oversight of both in-house teams and external contractors to ensure the upkeep and maintenance of the estate are conducted to the highest standards. You will also ensure that service level agreement (SLA) requirements are understood and met, ensuring a safe and efficient working environment.Your key responsibilities will include: Leading the Estate Upkeep function across the designated Base Security Areas. Managing and coordinating teams of in-house staff and external contractors. Issuing permits-to-work as required, ensuring compliance with safety and operational regulations. Conducting regular toolbox talks and pre-start meetings to ensure clear communication of daily tasks and safety protocols. Performing post-work quality inspections and audits to ensure maintenance work meets the required standards. Ensuring SLA requirements are both understood and met across the areas of responsibility. Maintaining accurate records and reports related to estate upkeep activities. Collaborating with the PAS Base Manager to develop and implement maintenance schedules and plans. Identifying and addressing any maintenance issues promptly and efficiently. Ensuring compliance with all relevant health, safety, and environmental regulations. Identifying areas for process improvement and work collaboratively with teams to implement best practices. About you Our ideal candidate will have: Proven experience in a supervisory role within estate upkeep or a similar environment. Strong knowledge of safety regulations and experience in issuing permits-to-work. Experience in managing both in-house teams and external contractors. Excellent communication and organisational skills. Proficiency in using maintenance management systems and software. Relevant qualifications in facilities management, property maintenance, or a trade related field are highly desirable.You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. Applications may be reviewed before the closing date, so please don't hesitate to apply!We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email .# Department Field Services# How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# Job Description Summary # About the Role We are hiring multiple Estate Upkeep (EU) Supervisors to support us in this contract. These are permanent full-time positions based at key sites across South Australia including Edinburgh, Keswick and Woomera.
Bury Hospice is seeking an inspiring,commercially-minded Head of Retail to join our senior management team.Reporting directly to the CEO, you will lead our successful retailoperationincluding physical shops, furniture stores, and a growing e-commercepresenceduring an exciting period of strategic growth. This is a high-profile role for a leader who canbalance operational excellence with ambitious future planning. You will beresponsible for driving profitability across our estate, expanding our onlinefootprint on platforms like eBay and Vinted, and leading the feasibility workfor potential new retail opportunities Main duties of the job Deliver an integrated retail and online strategythat maximizes vital income for the hospice. Lead and develop our dedicated workforce of staffand volunteers. Collaborate with our Marketing team to deliverhigh-impact donation drives and retail campaigns. Manage our property portfolio, logistics, andwarehouse operations. Represent the hospice as a senior leader, includingparticipation in the Senior Manager on-call rota. About us Bury Hospice delivers high-quality, compassionate palliative and end of life care to local people living with life-limiting illness. We offer a friendly and supportive working atmosphere in a pleasant purpose built setting. Job responsibilities KeyResponsibilities 1.Strategic Leadership & Future Growth Develop and deliver an integrated retail and onlinesales strategy to maximize income and profitability. Identify growth and new business investmentopportunities, including expanding the shops portfolio and developing newcommercial initiatives. Contribute to feasibility studies and businessplanning for future retail developments, such as a potential superstore. Manage the retail property portfolio, ensuringleases are handled professionally and new shops are sourced to fulfil strategicplans. 2.Marketing, Campaigns & Retail Events Act as the senior retail lead for allretail-related marketing and promotional activity. Liaise closely with the Marketing &Communications department to plan and deliver effective retail campaigns,donation drives, and seasonal initiatives. Own and manage a retail events and marketingcalendar, ensuring stores are operationally ready for campaigns. Evaluate the performance and return on investment(ROI) of retail marketing activity and events using data and insight. Take responsibility for operational delivery acrossall sites, ensuring a consistently high level of customer service and donorexperience. Build, manage, and analyse the annual budget forincome and expenditure. Set, monitor, and report against KPIs across allphysical and online channels, including income, margin, Gift Aid, and stockconversion. Oversee the transport and warehouse functions toensure efficient stock collection, processing, and distribution. Develop a stock acquisition strategy to supportyear-round stock generation and reduce reliance on reactive donations. Utilize CRM systems to interrogate data and insightto make informed decisions to increase performance. Identify and implement opportunities to grow onlinesales through platforms such as eBay, Shopify or Vinted. Oversee all aspects of online trading, includinglisting, pricing, dispatch, customer service, and returns. Ensure compliance with online platform rules, dataprotection, and consumer legislation. Lead, inspire, and develop a committed team of paidstaff and volunteers. Participate in the Senior Manager on-call rota forthe Hospice. Design and deliver a volunteer strategy coveringretail stores, furniture operations, warehouse support, and online sales. Line manage key personnel, setting clear objectivesand conducting regular 121s and annual appraisals. Conduct all work in a manner reflective of theorganizational values: Learn, Inspire, Care, and Respect. 6.Governance & Compliance Ensure the retail operation complies with allCharity policies, including Health and Safety, security, and statutoryrequirements. Ensure all retail income is raised lawfully,adhering to GDPR, Charity Commission guidance, and Charity Retail Associationcodes of practice. Protect service users, visitors, and staff byobserving Infection Prevention and Control policies. Person Specification Experience Experience: Substantial senior retail management experience across multiple sites or channels, ideally within a charity environment. Proven track record in driving sales income and net profit while controlling costs. Growth & E-commerce: Experience developing and growing online sales or e-commerce operations. Experience identifying new business opportunities or expanding shop portfolios. Leadership: Proven ability to inspire, lead, and develop diverse teams of staff and volunteers. Experience working collaboratively with marketing teams. Skills: Strong commercial acumen and analytical skills with a good understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills. Other: Full UK driving license and access to transport. Willingness to work flexibly, including weekends. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 02, 2026
Full time
Bury Hospice is seeking an inspiring,commercially-minded Head of Retail to join our senior management team.Reporting directly to the CEO, you will lead our successful retailoperationincluding physical shops, furniture stores, and a growing e-commercepresenceduring an exciting period of strategic growth. This is a high-profile role for a leader who canbalance operational excellence with ambitious future planning. You will beresponsible for driving profitability across our estate, expanding our onlinefootprint on platforms like eBay and Vinted, and leading the feasibility workfor potential new retail opportunities Main duties of the job Deliver an integrated retail and online strategythat maximizes vital income for the hospice. Lead and develop our dedicated workforce of staffand volunteers. Collaborate with our Marketing team to deliverhigh-impact donation drives and retail campaigns. Manage our property portfolio, logistics, andwarehouse operations. Represent the hospice as a senior leader, includingparticipation in the Senior Manager on-call rota. About us Bury Hospice delivers high-quality, compassionate palliative and end of life care to local people living with life-limiting illness. We offer a friendly and supportive working atmosphere in a pleasant purpose built setting. Job responsibilities KeyResponsibilities 1.Strategic Leadership & Future Growth Develop and deliver an integrated retail and onlinesales strategy to maximize income and profitability. Identify growth and new business investmentopportunities, including expanding the shops portfolio and developing newcommercial initiatives. Contribute to feasibility studies and businessplanning for future retail developments, such as a potential superstore. Manage the retail property portfolio, ensuringleases are handled professionally and new shops are sourced to fulfil strategicplans. 2.Marketing, Campaigns & Retail Events Act as the senior retail lead for allretail-related marketing and promotional activity. Liaise closely with the Marketing &Communications department to plan and deliver effective retail campaigns,donation drives, and seasonal initiatives. Own and manage a retail events and marketingcalendar, ensuring stores are operationally ready for campaigns. Evaluate the performance and return on investment(ROI) of retail marketing activity and events using data and insight. Take responsibility for operational delivery acrossall sites, ensuring a consistently high level of customer service and donorexperience. Build, manage, and analyse the annual budget forincome and expenditure. Set, monitor, and report against KPIs across allphysical and online channels, including income, margin, Gift Aid, and stockconversion. Oversee the transport and warehouse functions toensure efficient stock collection, processing, and distribution. Develop a stock acquisition strategy to supportyear-round stock generation and reduce reliance on reactive donations. Utilize CRM systems to interrogate data and insightto make informed decisions to increase performance. Identify and implement opportunities to grow onlinesales through platforms such as eBay, Shopify or Vinted. Oversee all aspects of online trading, includinglisting, pricing, dispatch, customer service, and returns. Ensure compliance with online platform rules, dataprotection, and consumer legislation. Lead, inspire, and develop a committed team of paidstaff and volunteers. Participate in the Senior Manager on-call rota forthe Hospice. Design and deliver a volunteer strategy coveringretail stores, furniture operations, warehouse support, and online sales. Line manage key personnel, setting clear objectivesand conducting regular 121s and annual appraisals. Conduct all work in a manner reflective of theorganizational values: Learn, Inspire, Care, and Respect. 6.Governance & Compliance Ensure the retail operation complies with allCharity policies, including Health and Safety, security, and statutoryrequirements. Ensure all retail income is raised lawfully,adhering to GDPR, Charity Commission guidance, and Charity Retail Associationcodes of practice. Protect service users, visitors, and staff byobserving Infection Prevention and Control policies. Person Specification Experience Experience: Substantial senior retail management experience across multiple sites or channels, ideally within a charity environment. Proven track record in driving sales income and net profit while controlling costs. Growth & E-commerce: Experience developing and growing online sales or e-commerce operations. Experience identifying new business opportunities or expanding shop portfolios. Leadership: Proven ability to inspire, lead, and develop diverse teams of staff and volunteers. Experience working collaboratively with marketing teams. Skills: Strong commercial acumen and analytical skills with a good understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills. Other: Full UK driving license and access to transport. Willingness to work flexibly, including weekends. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
We are seeking a highly motivated and experienced Building Manager to oversee a prestigious portfolio of commercial properties in central London. This is a critical, high-visibility, hands-on position requiring the successful candidate to be on-site five days a week. You will be the primary custodian of the assets, ensuring exceptional service delivery, maintaining rigorous health and safety standards, and managing service charge budgets to enhance the value of the properties. Operational Excellence & Occupier Engagement Reporting to the Senior Building Manager, you will be accountable for the day-to-day management and operational excellence of your allocated buildings. Serve as the principal point of contact for all building-related advice and guidance for occupiers and visitors, fostering strong community relationships. Implement and deliver the company's customer experience initiatives, ensuring the building environment and "front-of-house" services meet a consistently high standard. Ensure all reactive maintenance and day-to-day building service requirements are addressed in a timely, cost-effective, and professional manner. Regularly liaise with surveyors and asset managers, informing them of occupier matters that may influence valuation or investment strategy, and monitoring tenant compliance with lease covenants. Financial & Contractual Management Manage the financial performance of the properties, including preparing detailed service charge budgets and administering non-recoverable expenditure. Monitor agreed budgets, conduct quarterly variance reporting, and manage service charge reconciliation in line with RICS professional standards. Oversee the procurement of all site supplies and services, ensuring the use of accredited contractors and strict adherence to approved purchase order systems. Monitor and review on-site contractor performance (cleaning, security, etc.) against agreed Service Level Agreements (SLAs) and established quality standards. Compliance & Risk Mitigation Establish and maintain stringent Health, Safety, and Environmental (HSE) arrangements in accordance with best practice, regulatory requirements, and the company's risk management programme. Work to resolve all risks identified in independent risk assessments and actively participate in internal audit processes and site compliance inspections. Maintain a working knowledge of the Heating, Ventilation, Mechanical, and Electrical (M&E) equipment across each building, ensuring maintenance contracts align with O&M manual requirements. Maintain, test, and implement robust disaster recovery and business continuity procedures, including coordinating regular fire evacuation and bomb drills. Ensure proper site regulations are established and Permits to Work are issued for all contractor activities, maintaining accurate site records and logbooks. Experience & Professional Requirements Mandatory experience managing complex, multi-tenanted commercial properties is essential. Possession of an IWFM qualification, IOSH/NEBOSH certification, or a similar professional accreditation. Proven experience in preparing and managing service charge budgets and complex financial reconciliations. Excellent verbal and written communication skills with demonstrated success in managing diverse stakeholders (occupiers, contractors, clients, and internal teams). Sound understanding of M&E systems, building fabric, and statutory compliance (e.g., water hygiene, fire safety, and lift maintenance). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 02, 2026
Full time
We are seeking a highly motivated and experienced Building Manager to oversee a prestigious portfolio of commercial properties in central London. This is a critical, high-visibility, hands-on position requiring the successful candidate to be on-site five days a week. You will be the primary custodian of the assets, ensuring exceptional service delivery, maintaining rigorous health and safety standards, and managing service charge budgets to enhance the value of the properties. Operational Excellence & Occupier Engagement Reporting to the Senior Building Manager, you will be accountable for the day-to-day management and operational excellence of your allocated buildings. Serve as the principal point of contact for all building-related advice and guidance for occupiers and visitors, fostering strong community relationships. Implement and deliver the company's customer experience initiatives, ensuring the building environment and "front-of-house" services meet a consistently high standard. Ensure all reactive maintenance and day-to-day building service requirements are addressed in a timely, cost-effective, and professional manner. Regularly liaise with surveyors and asset managers, informing them of occupier matters that may influence valuation or investment strategy, and monitoring tenant compliance with lease covenants. Financial & Contractual Management Manage the financial performance of the properties, including preparing detailed service charge budgets and administering non-recoverable expenditure. Monitor agreed budgets, conduct quarterly variance reporting, and manage service charge reconciliation in line with RICS professional standards. Oversee the procurement of all site supplies and services, ensuring the use of accredited contractors and strict adherence to approved purchase order systems. Monitor and review on-site contractor performance (cleaning, security, etc.) against agreed Service Level Agreements (SLAs) and established quality standards. Compliance & Risk Mitigation Establish and maintain stringent Health, Safety, and Environmental (HSE) arrangements in accordance with best practice, regulatory requirements, and the company's risk management programme. Work to resolve all risks identified in independent risk assessments and actively participate in internal audit processes and site compliance inspections. Maintain a working knowledge of the Heating, Ventilation, Mechanical, and Electrical (M&E) equipment across each building, ensuring maintenance contracts align with O&M manual requirements. Maintain, test, and implement robust disaster recovery and business continuity procedures, including coordinating regular fire evacuation and bomb drills. Ensure proper site regulations are established and Permits to Work are issued for all contractor activities, maintaining accurate site records and logbooks. Experience & Professional Requirements Mandatory experience managing complex, multi-tenanted commercial properties is essential. Possession of an IWFM qualification, IOSH/NEBOSH certification, or a similar professional accreditation. Proven experience in preparing and managing service charge budgets and complex financial reconciliations. Excellent verbal and written communication skills with demonstrated success in managing diverse stakeholders (occupiers, contractors, clients, and internal teams). Sound understanding of M&E systems, building fabric, and statutory compliance (e.g., water hygiene, fire safety, and lift maintenance). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job purpose To be responsible for health and safety, financial, and procurement related compliance in relation to all hard services contractual functions which includes Heating, Ventilation, Air Conditioning (HVAC) systems, and building services that includes Mechanical & Electrical (M&E), plumbing and drainage, and building fabric across circa 400+ council buildings and assets used by a range of i click apply for full job details
Feb 02, 2026
Contractor
Job purpose To be responsible for health and safety, financial, and procurement related compliance in relation to all hard services contractual functions which includes Heating, Ventilation, Air Conditioning (HVAC) systems, and building services that includes Mechanical & Electrical (M&E), plumbing and drainage, and building fabric across circa 400+ council buildings and assets used by a range of i click apply for full job details
Office Administrator Sutton, South London 25-28K base salary Full time, office based High amounts of training and career progression available. We are currently recruiting for an Office Administrator to join our office team based in Sutton, South London. You will be working within the back office, operations of a well established, building services company, providing administrative support to their building maintenance and building projects team. The company offer Electrical, HVAC and Multi Trade maintenance & quoted project works across commercial environments. Dependant on position / department, your responsibilities / duties will be along the following lines. Duties: Monitoring company email inbox, ensuring all emails are directed to the correct individuals within the business. Receiving job requests from clients via email inbox and ensuring each job is raised on the company CAFM systems (database) and passed on to the right team. Updating job notes on the company CAFM system (Simpro) Providing health and safety and compliance documentation to maintenance and project works on the company CAFM system (RAMS, permits to work etc). Assisting Account Managers with administrative duties as and when required. Working closely with the Helpdesk team who schedule engineers works. Employment Package: Starting Base Salary: 25,000 - 28,000 per annum. Status: Permanent, PAYE - Paid Monthly. Location: Sutton - Full time office based role. Hours: Monday - Friday, 08:30am - 5:30pm (Full time office based role). On the job training provided, external company funded courses provided. Genuine career progression opportunities within 12 months of employment. Provided: company pension, 29 days annual leave etc. Free on-street parking around the offices. Casual dress code in the offices. Friendly, welcoming, office environment. Regular performance based pay reviews. Requirements: Must be comfortable using basic excel software such as teams, excel etc. Experience within an administrative role in an office environment previously would be highly beneficial. Experience within Building Services / Maintenance / Construction / Property Services industries would be highly beneficial but not essential. Experience using a CAFM system would be highly beneficial - especially Simrpo or ProNett. If you would be interested in this office Administrator role and would like to discuss further then please apply today by submitting a full CV.
Feb 02, 2026
Full time
Office Administrator Sutton, South London 25-28K base salary Full time, office based High amounts of training and career progression available. We are currently recruiting for an Office Administrator to join our office team based in Sutton, South London. You will be working within the back office, operations of a well established, building services company, providing administrative support to their building maintenance and building projects team. The company offer Electrical, HVAC and Multi Trade maintenance & quoted project works across commercial environments. Dependant on position / department, your responsibilities / duties will be along the following lines. Duties: Monitoring company email inbox, ensuring all emails are directed to the correct individuals within the business. Receiving job requests from clients via email inbox and ensuring each job is raised on the company CAFM systems (database) and passed on to the right team. Updating job notes on the company CAFM system (Simpro) Providing health and safety and compliance documentation to maintenance and project works on the company CAFM system (RAMS, permits to work etc). Assisting Account Managers with administrative duties as and when required. Working closely with the Helpdesk team who schedule engineers works. Employment Package: Starting Base Salary: 25,000 - 28,000 per annum. Status: Permanent, PAYE - Paid Monthly. Location: Sutton - Full time office based role. Hours: Monday - Friday, 08:30am - 5:30pm (Full time office based role). On the job training provided, external company funded courses provided. Genuine career progression opportunities within 12 months of employment. Provided: company pension, 29 days annual leave etc. Free on-street parking around the offices. Casual dress code in the offices. Friendly, welcoming, office environment. Regular performance based pay reviews. Requirements: Must be comfortable using basic excel software such as teams, excel etc. Experience within an administrative role in an office environment previously would be highly beneficial. Experience within Building Services / Maintenance / Construction / Property Services industries would be highly beneficial but not essential. Experience using a CAFM system would be highly beneficial - especially Simrpo or ProNett. If you would be interested in this office Administrator role and would like to discuss further then please apply today by submitting a full CV.
Our large, public sector, Brighton based client are currently recruiting for an Operations Manager on an initial interim basis. Job purpose To be responsible for health and safety, financial, and procurement related compliance in relation to all hard services contractual functions which includes Heating, Ventilation, Air Conditioning (HVAC) systems, and building services that includes Mechanical & Electrical (M&E), plumbing and drainage, and building fabric across circa 400+ council buildings and assets used by a range of internal and external customers. To lead and develop an in-house contract management and maintenance team, driving continuous improvement to match the changing needs of internal customers and ensuring best value for money outcomes in conjunction with other property related teams. Principal accountabilities Direct line management and accountability for the performance management of an operational team of professionals, leading the provision of Facility Services, delivery and customer relationship management of all relevant traded services providing a core offer of services. To be responsible for specifying, procuring, execution, supervision and monitoring of Building Services contracts across Council sectors e.g. Education, Civic (Public) and Social Care, etc. properties ensuring compliance by contractors and relevant Council staff under the Council Policies and associated legislation for audit purposes and the production of relevant reports for senior management Production of monthly performance reports to senior officers detailing statutory compliance and remedial works status, trends, current business risks and mitigation to demonstrate compliance with legislation and to allow business decisions to be made. To design and specify Building Services activities and works, prepare specifications, schedules of work and schedules of condition. Obtain, appraise and recommend acceptance of tenders, prepare contract documents, drawings, inspect and supervise activities works To supervise and administer contracts in accordance with the Council s standing orders and financial regulations. To be accountable and financially responsible for all related building services management, ensuring that all management including financial processes, are carried out as per Council Policies and associate regulations. Implement and monitor appropriate Building Services management contracts, activities and works, effectively prioritising, produce financial plans and implement and monitor such activities and works. To manage and monitor compliance related disciplines, ensuring all systems are compliant according to policies and regulations. To manage and monitor the ongoing service delivery of Building Services to ensure the needs of the Council and Department are met in the most efficient and cost-efficient manner while securing sustainability. Working closely and collaboratively with Health, Safety, Wellbeing and Building Services colleagues and other internal and external key stakeholders securing continuous improvement in Building Services Management. Provide technical advice to and liaise with all relevant colleagues and teams to ensure a collaborative approach to finding sustainable and cost effective solutions whilst utilising new technological and equipment opportunities. To ensure comprehensive Building Services related records are maintained and stored appropriately to comply with all Health, Safety, Wellbeing, procurement, legal, financial and insurance legislative requirements and to enable pro-active information sharing and facilitate strategic decision making. To construct, implement and conduct a regular programme of audits of contract provider service quality, evidencing value for money and relevant Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in line with council policies and relevant procurement legislation, ensuring the implementation of any improvements required in service delivery, and to negotiate any evidenced KPI and Service Level Agreements (SLAs) financial penalties that might result from the audits. Person specification Knowledge and understanding of sustainability, carbon reduction and circular economy and how these can be applied in Facilities and building management. Degree or appropriate technical qualification at a higher level, such as BTECH HNC/HND in a Facilities or Building Services related discipline or equivalent experience Membership to an appropriate professional body such as IWFM; IFMA ; MRICS; CABE; CIBSE ; MCIOB, ICE or similar or equivalent experience NEBOSH general certificate or equivalent experience Excellent knowledge of all relevant UK Health & Safety legislation. If you feel you have the right skills and experience, please apply straight away!
Feb 02, 2026
Contractor
Our large, public sector, Brighton based client are currently recruiting for an Operations Manager on an initial interim basis. Job purpose To be responsible for health and safety, financial, and procurement related compliance in relation to all hard services contractual functions which includes Heating, Ventilation, Air Conditioning (HVAC) systems, and building services that includes Mechanical & Electrical (M&E), plumbing and drainage, and building fabric across circa 400+ council buildings and assets used by a range of internal and external customers. To lead and develop an in-house contract management and maintenance team, driving continuous improvement to match the changing needs of internal customers and ensuring best value for money outcomes in conjunction with other property related teams. Principal accountabilities Direct line management and accountability for the performance management of an operational team of professionals, leading the provision of Facility Services, delivery and customer relationship management of all relevant traded services providing a core offer of services. To be responsible for specifying, procuring, execution, supervision and monitoring of Building Services contracts across Council sectors e.g. Education, Civic (Public) and Social Care, etc. properties ensuring compliance by contractors and relevant Council staff under the Council Policies and associated legislation for audit purposes and the production of relevant reports for senior management Production of monthly performance reports to senior officers detailing statutory compliance and remedial works status, trends, current business risks and mitigation to demonstrate compliance with legislation and to allow business decisions to be made. To design and specify Building Services activities and works, prepare specifications, schedules of work and schedules of condition. Obtain, appraise and recommend acceptance of tenders, prepare contract documents, drawings, inspect and supervise activities works To supervise and administer contracts in accordance with the Council s standing orders and financial regulations. To be accountable and financially responsible for all related building services management, ensuring that all management including financial processes, are carried out as per Council Policies and associate regulations. Implement and monitor appropriate Building Services management contracts, activities and works, effectively prioritising, produce financial plans and implement and monitor such activities and works. To manage and monitor compliance related disciplines, ensuring all systems are compliant according to policies and regulations. To manage and monitor the ongoing service delivery of Building Services to ensure the needs of the Council and Department are met in the most efficient and cost-efficient manner while securing sustainability. Working closely and collaboratively with Health, Safety, Wellbeing and Building Services colleagues and other internal and external key stakeholders securing continuous improvement in Building Services Management. Provide technical advice to and liaise with all relevant colleagues and teams to ensure a collaborative approach to finding sustainable and cost effective solutions whilst utilising new technological and equipment opportunities. To ensure comprehensive Building Services related records are maintained and stored appropriately to comply with all Health, Safety, Wellbeing, procurement, legal, financial and insurance legislative requirements and to enable pro-active information sharing and facilitate strategic decision making. To construct, implement and conduct a regular programme of audits of contract provider service quality, evidencing value for money and relevant Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in line with council policies and relevant procurement legislation, ensuring the implementation of any improvements required in service delivery, and to negotiate any evidenced KPI and Service Level Agreements (SLAs) financial penalties that might result from the audits. Person specification Knowledge and understanding of sustainability, carbon reduction and circular economy and how these can be applied in Facilities and building management. Degree or appropriate technical qualification at a higher level, such as BTECH HNC/HND in a Facilities or Building Services related discipline or equivalent experience Membership to an appropriate professional body such as IWFM; IFMA ; MRICS; CABE; CIBSE ; MCIOB, ICE or similar or equivalent experience NEBOSH general certificate or equivalent experience Excellent knowledge of all relevant UK Health & Safety legislation. If you feel you have the right skills and experience, please apply straight away!
If you are an ambitious Head of Quality looking for a new challenge on the HARP (Haweswater Aqueduct Resilience Programme) and would like to help shape future of STRABAG, then please read the below job description. What matters to us HNC/HND/Degree qualified or relevant experience inQuality Management. All roles are expected to have the relevantcompetency skills cards where site-based work is required. IRCA recognised or other ISO 9001 Auditorqualification. Member of QCI preferred Demonstrableexpertise in the use and application of assurance regimes in major projects. Experience of working on largeinfrastructure projects in a similar role. Good communication skills,both verbal and written Proficient in standardcomputer programmes including Word, Excel and PowerPoint Ensuring Quality at the Woodsmith Project: Quality Manager at STRABAG Your contribution to our company HARP is a major scheme to maintaindrinking water supplies across Cumbria, Lancashire and Greater Manchester forfuture generations. The Haweswater Aqueduct is a 110km pipeline which runs fromthe Lake District, through Lancashire and into Greater Manchester. Originallyconstructed in the 1950s, the pipeline needs essential upgrade work and willsee the replacement of the existing tunnel sections to ensure it can continueto supply customers for generations to come. Ensure everyone on the project understands what Quality & Assurance is, and their role and responsibility for meeting requirements. Hold the Head of Technical Services accountable for delivering Quality & Assurance on the project and demonstrate this through relevant key performance indicators presented monthly. Drive productivity improvements across the project, using innovation, digitalisation, learning from all projects and GIRI, so that errors are avoided and not repeated. Work with the Head of Technical Services to build better Client relationships, and ensure applicable deliverables are met to Quality, Cost & Schedule. Mentor and develop project Quality personnel, with a succession plan, so that capable and competent project Quality resources can support the project. Responsible for developing and implementing a surveillance programme to ensure compliance with ISO 9001, ISO 14001 and ISO 45001. Guide and support project teams in the development of ISO 9001 compliant project Inspection Test Plans/Quality Plans/Quality Checklists. Coordinate and manage closure of non-conformities or performance improvement actions, in a timely manner. Pre-employment screening is required for this position. More information on our career website. What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! See what others have to say Still searching? Discover more opportunities to work for us.
Feb 02, 2026
Full time
If you are an ambitious Head of Quality looking for a new challenge on the HARP (Haweswater Aqueduct Resilience Programme) and would like to help shape future of STRABAG, then please read the below job description. What matters to us HNC/HND/Degree qualified or relevant experience inQuality Management. All roles are expected to have the relevantcompetency skills cards where site-based work is required. IRCA recognised or other ISO 9001 Auditorqualification. Member of QCI preferred Demonstrableexpertise in the use and application of assurance regimes in major projects. Experience of working on largeinfrastructure projects in a similar role. Good communication skills,both verbal and written Proficient in standardcomputer programmes including Word, Excel and PowerPoint Ensuring Quality at the Woodsmith Project: Quality Manager at STRABAG Your contribution to our company HARP is a major scheme to maintaindrinking water supplies across Cumbria, Lancashire and Greater Manchester forfuture generations. The Haweswater Aqueduct is a 110km pipeline which runs fromthe Lake District, through Lancashire and into Greater Manchester. Originallyconstructed in the 1950s, the pipeline needs essential upgrade work and willsee the replacement of the existing tunnel sections to ensure it can continueto supply customers for generations to come. Ensure everyone on the project understands what Quality & Assurance is, and their role and responsibility for meeting requirements. Hold the Head of Technical Services accountable for delivering Quality & Assurance on the project and demonstrate this through relevant key performance indicators presented monthly. Drive productivity improvements across the project, using innovation, digitalisation, learning from all projects and GIRI, so that errors are avoided and not repeated. Work with the Head of Technical Services to build better Client relationships, and ensure applicable deliverables are met to Quality, Cost & Schedule. Mentor and develop project Quality personnel, with a succession plan, so that capable and competent project Quality resources can support the project. Responsible for developing and implementing a surveillance programme to ensure compliance with ISO 9001, ISO 14001 and ISO 45001. Guide and support project teams in the development of ISO 9001 compliant project Inspection Test Plans/Quality Plans/Quality Checklists. Coordinate and manage closure of non-conformities or performance improvement actions, in a timely manner. Pre-employment screening is required for this position. More information on our career website. What you stand to gain We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! See what others have to say Still searching? Discover more opportunities to work for us.
Chief People Officer The closing date is 08 February 2026 As Chief People Officer, play a central role in shaping the future of Gloucestershire Hospitals. This is an opportunity to lead with purpose and impact, championing a culture where our people feel valued, inspired and empowered to deliver outstanding care for our communities. Reporting directly to the Chief Executive and a key member of the Board, you will set the strategic direction for all aspects of People and Organisational Development. Lead the design and delivery of an ambitious, evidence driven people strategy that fosters inclusion, supports transformation and builds leadership capability at every level. Your influence will extend across the organisation as you inspire a high performing workforce through innovative approaches to engagement, talent and wellbeing. Driving cultural transformation, embedding restorative and just practices that enable openness, accountability and continuous learning. As well as leading workforce transformation in line with the Trust's strategic goals and the NHS 10 Year Plan. You will direct the organisation's equality, diversity and inclusion agenda, ensuring every colleague has the opportunity to grow, contribute and belong, while developing world class HR systems that strengthen capability and deliver operational excellence. Join an ambitious and values driven Executive Team, united by a vision to make Gloucestershire Hospitals an exceptional place to work and to receive care. Main duties of the job Hear from our team: As Chief People Officer, you will provide strategic leadership across all aspects of our People and Organisational Development agenda. You will drive workforce transformation and delivery, ensuring the Trust is future ready and our people are supported to deliver exceptional care. You will championequality, diversity and inclusion, restorative just and learning culture, leadership capability, and organisational development, all underpinned by robust workforce planning and performance, and digital transformation and workforce analytics. Your key focus will be to provide exceptional HR leadership, drive transformation of HR systems and processes, empowering managers and strengthening accountability at every level. Through teaching, learning and co production, you will amplify the staff voice and nurture a culture of openness, growth and collaboration. As an Executive Director, you will play a key role in shaping strategic engagement and decision making across the Trust, ensuring that our people strategy drives both organisational excellence and outstanding patient outcomes. Key dates: Focus group, presentation and formal interviews: Wednesday 4 March 2026 About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004, which was established following a reconfiguration of health services in Gloucestershire. We provide acute hospital services from two large district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital. As well as maternity services at Stroud Maternity Hospital. With a team of over 9,000 employees, representing over 95 nationalities, we are proud to be the largest employer in Gloucestershire. Bringing together a mix of cultures and experiences to the care that we deliver. The Trust continues to work closely with partners and local communities to improve health and wellbeing to ensure access to services. We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. Gloucestershire is a county with a strong sense of community and stunning landscapes. From its historic towns to its celebrated Areas of Outstanding Natural Beauty, it offers excellent schools, lively cultural festivals and a quality of life that makes it an inspiring place to live and work. Job responsibilities As Chief People Officer, you will provide executive leadership across strategic workforce management, cultural transformation, and organisational governance. Operating at Board and Executive level, the post holder will shape organisational strategy, drive performance and take collective accountability for delivering the Trusts objectives. The role will oversee large budgets, ensuring workforce efficiency and financial sustainability within the people function, while acting as a trusted advisor to the Chief Executive, Board and senior leaders on complex workforce and compliance matters. Champion cultural change and organisational development, leading Trust wide Equality, Diversity and Inclusion initiatives and embedding social value principles such as local employment and apprenticeship programmes. As the Board lead for cultural transformation, they will embed a Restorative, Just and Learning Culture that promotes psychological safety, openness, and continuous improvement across both clinical and organisational practice. They will strengthen leadership capability at all levels through targeted development, succession planning, and robust talent pipelines, and will foster strong, collaborative partnerships with trade unions, staff governors and employees to amplify staff voice and embed co production in policy and practice. For an informal conversation about the post please contact our Recruitment Consultant, James McLeod or call Person Specification Qualifications Educated to Master's degree level or equivalent Pass the CQC's Fit and Proper Persons test to hold an executive public position CIPD Fellow Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations Knowledge and Skills Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor of significant, formal programmes and projects Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values Highly developed leadership, negotiation and influencing skills with the ability to motivate and engage individuals Ability to use quantitative and qualitative information to stimulate performance improvement and provide assurance on data integrity Ability to set out a clear direction, inspire others and assume command Ability to grasp critical issues and distil them into clear and manageable priorities, weighing both the costs and benefits Ability to interpret and communicate a compelling Trust vision to all stakeholders, develop prioritised objectives and monitor a coherent delivery plan Ability to contribute to effective board, system and organisation working, and monitor compliance with risk management, legal, ethical, clinical, social and environmental requirements Ability to providing coaching and mentoring at the appropriate levels, encouraging and promoting a culture of openness, honesty and clarity Competent in the use of IT systems and tools Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this Ability to think laterally and creatively to develop innovative plans and identify new business opportunities, commercial acumen Understanding of different environments in which the Trust operates - ability to assess opportunities for innovation, revenue generation, partnership and enhanced care Experience Evidence of formal management development Proven previous experience leading organisations to drive improvements in leadership, preferably in NHS organisations Proven track record of strategic HR, OD and workforce management and delivery at a senior level in a large, complex, service focused organisation, including staff management, change management, performance management, and service improvement Thorough knowledge and understanding of the concepts and practices of integrated workforce planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning Experience of consultation, negotiation and influencing different stakeholders Experience of building personal and professional credibility with Board, Management Team, staff, the public and the media Experience of designing and implementing consistent HR systems and processes that empower managers Demonstrable knowledge of the NHS financial regime and probity, and considerable proven experience of budgetary management Experience of substantial management responsibility, built on extensive knowledge and understanding of financial, management and clinical issues associated with a large NHS Trust Experience of working with partners on shared service models Experience of utilising AI and/or RPA to improve efficient work practices across functions Personal Attributes Embraces accountability, demonstrates ongoing resilience and the highest levels of integrity and professionalism Highly developed emotional intelligence . click apply for full job details
Feb 02, 2026
Full time
Chief People Officer The closing date is 08 February 2026 As Chief People Officer, play a central role in shaping the future of Gloucestershire Hospitals. This is an opportunity to lead with purpose and impact, championing a culture where our people feel valued, inspired and empowered to deliver outstanding care for our communities. Reporting directly to the Chief Executive and a key member of the Board, you will set the strategic direction for all aspects of People and Organisational Development. Lead the design and delivery of an ambitious, evidence driven people strategy that fosters inclusion, supports transformation and builds leadership capability at every level. Your influence will extend across the organisation as you inspire a high performing workforce through innovative approaches to engagement, talent and wellbeing. Driving cultural transformation, embedding restorative and just practices that enable openness, accountability and continuous learning. As well as leading workforce transformation in line with the Trust's strategic goals and the NHS 10 Year Plan. You will direct the organisation's equality, diversity and inclusion agenda, ensuring every colleague has the opportunity to grow, contribute and belong, while developing world class HR systems that strengthen capability and deliver operational excellence. Join an ambitious and values driven Executive Team, united by a vision to make Gloucestershire Hospitals an exceptional place to work and to receive care. Main duties of the job Hear from our team: As Chief People Officer, you will provide strategic leadership across all aspects of our People and Organisational Development agenda. You will drive workforce transformation and delivery, ensuring the Trust is future ready and our people are supported to deliver exceptional care. You will championequality, diversity and inclusion, restorative just and learning culture, leadership capability, and organisational development, all underpinned by robust workforce planning and performance, and digital transformation and workforce analytics. Your key focus will be to provide exceptional HR leadership, drive transformation of HR systems and processes, empowering managers and strengthening accountability at every level. Through teaching, learning and co production, you will amplify the staff voice and nurture a culture of openness, growth and collaboration. As an Executive Director, you will play a key role in shaping strategic engagement and decision making across the Trust, ensuring that our people strategy drives both organisational excellence and outstanding patient outcomes. Key dates: Focus group, presentation and formal interviews: Wednesday 4 March 2026 About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004, which was established following a reconfiguration of health services in Gloucestershire. We provide acute hospital services from two large district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital. As well as maternity services at Stroud Maternity Hospital. With a team of over 9,000 employees, representing over 95 nationalities, we are proud to be the largest employer in Gloucestershire. Bringing together a mix of cultures and experiences to the care that we deliver. The Trust continues to work closely with partners and local communities to improve health and wellbeing to ensure access to services. We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. Gloucestershire is a county with a strong sense of community and stunning landscapes. From its historic towns to its celebrated Areas of Outstanding Natural Beauty, it offers excellent schools, lively cultural festivals and a quality of life that makes it an inspiring place to live and work. Job responsibilities As Chief People Officer, you will provide executive leadership across strategic workforce management, cultural transformation, and organisational governance. Operating at Board and Executive level, the post holder will shape organisational strategy, drive performance and take collective accountability for delivering the Trusts objectives. The role will oversee large budgets, ensuring workforce efficiency and financial sustainability within the people function, while acting as a trusted advisor to the Chief Executive, Board and senior leaders on complex workforce and compliance matters. Champion cultural change and organisational development, leading Trust wide Equality, Diversity and Inclusion initiatives and embedding social value principles such as local employment and apprenticeship programmes. As the Board lead for cultural transformation, they will embed a Restorative, Just and Learning Culture that promotes psychological safety, openness, and continuous improvement across both clinical and organisational practice. They will strengthen leadership capability at all levels through targeted development, succession planning, and robust talent pipelines, and will foster strong, collaborative partnerships with trade unions, staff governors and employees to amplify staff voice and embed co production in policy and practice. For an informal conversation about the post please contact our Recruitment Consultant, James McLeod or call Person Specification Qualifications Educated to Master's degree level or equivalent Pass the CQC's Fit and Proper Persons test to hold an executive public position CIPD Fellow Evidence of continuing professional development, with project management/leadership being particularly desirable Good knowledge of NHS regulatory frameworks, safety, financial procedures and statutory regulations Knowledge and Skills Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor of significant, formal programmes and projects Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values Highly developed leadership, negotiation and influencing skills with the ability to motivate and engage individuals Ability to use quantitative and qualitative information to stimulate performance improvement and provide assurance on data integrity Ability to set out a clear direction, inspire others and assume command Ability to grasp critical issues and distil them into clear and manageable priorities, weighing both the costs and benefits Ability to interpret and communicate a compelling Trust vision to all stakeholders, develop prioritised objectives and monitor a coherent delivery plan Ability to contribute to effective board, system and organisation working, and monitor compliance with risk management, legal, ethical, clinical, social and environmental requirements Ability to providing coaching and mentoring at the appropriate levels, encouraging and promoting a culture of openness, honesty and clarity Competent in the use of IT systems and tools Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this Ability to think laterally and creatively to develop innovative plans and identify new business opportunities, commercial acumen Understanding of different environments in which the Trust operates - ability to assess opportunities for innovation, revenue generation, partnership and enhanced care Experience Evidence of formal management development Proven previous experience leading organisations to drive improvements in leadership, preferably in NHS organisations Proven track record of strategic HR, OD and workforce management and delivery at a senior level in a large, complex, service focused organisation, including staff management, change management, performance management, and service improvement Thorough knowledge and understanding of the concepts and practices of integrated workforce planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning Experience of consultation, negotiation and influencing different stakeholders Experience of building personal and professional credibility with Board, Management Team, staff, the public and the media Experience of designing and implementing consistent HR systems and processes that empower managers Demonstrable knowledge of the NHS financial regime and probity, and considerable proven experience of budgetary management Experience of substantial management responsibility, built on extensive knowledge and understanding of financial, management and clinical issues associated with a large NHS Trust Experience of working with partners on shared service models Experience of utilising AI and/or RPA to improve efficient work practices across functions Personal Attributes Embraces accountability, demonstrates ongoing resilience and the highest levels of integrity and professionalism Highly developed emotional intelligence . click apply for full job details
Role Overview: Senior Room Leader - Busy Bees Cheltenham Wellington Road Take the next step in your early years career with Busy Bees, the UK's leading nursery group. As a Senior Room Leader , you will lead across multiple rooms, support your team, and drive high-quality care and learning throughout the nursery. Why Busy Bees? Busy Bees operates nearly 400 nurseries across the UK and internationally and is recognised for its award-winning workplace culture. We are passionate about giving children the best start in life while ensuring our teams feel supported, valued, and empowered to grow. You'll work with our inspiring Bee Curious curriculum , designed to nurture confident, curious learners. Our Nursery Busy Bees Cheltenham Wellington Road is a Good-rated Ofsted nursery set in a stunning Georgian building, caring for up to 90 children. Located close to Cheltenham Town Centre, the nursery benefits from excellent transport links, free staff parking, and beautiful outdoor learning opportunities at Pittville Parks and Lakes. We enjoy regular trips to local events, the library, and community activities. Our Benefits Competitive salary and clear career progression Up to 28 days' holiday including bank holidays, plus your birthday off 50% childcare discount Professional development and leadership training Hive benefits and wellbeing platform with retail discounts and wellbeing support Enhanced family leave, pension, Cycle to Work scheme, and discounted private medical insurance Opportunities to work internationally and gain new experiences If you're an experienced early years professional ready to lead, inspire, and grow within a supportive organisation, we'd love to hear from you. Role Responsibilities: What to Expect as a Senior Nursery Room Leader: Ensure that educational strategies and practices are consistent across multiple rooms. Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children. Mentor and develop Room Leaders, promoting a collaborative and high-performing team. Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs. Foster strong relationships with parents, keeping them informed of their child's development. Ensure compliance with health, safety, and safeguarding protocols across the centre. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner. Strong leadership, organisational, and communication skills. Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees-apply today!
Feb 02, 2026
Full time
Role Overview: Senior Room Leader - Busy Bees Cheltenham Wellington Road Take the next step in your early years career with Busy Bees, the UK's leading nursery group. As a Senior Room Leader , you will lead across multiple rooms, support your team, and drive high-quality care and learning throughout the nursery. Why Busy Bees? Busy Bees operates nearly 400 nurseries across the UK and internationally and is recognised for its award-winning workplace culture. We are passionate about giving children the best start in life while ensuring our teams feel supported, valued, and empowered to grow. You'll work with our inspiring Bee Curious curriculum , designed to nurture confident, curious learners. Our Nursery Busy Bees Cheltenham Wellington Road is a Good-rated Ofsted nursery set in a stunning Georgian building, caring for up to 90 children. Located close to Cheltenham Town Centre, the nursery benefits from excellent transport links, free staff parking, and beautiful outdoor learning opportunities at Pittville Parks and Lakes. We enjoy regular trips to local events, the library, and community activities. Our Benefits Competitive salary and clear career progression Up to 28 days' holiday including bank holidays, plus your birthday off 50% childcare discount Professional development and leadership training Hive benefits and wellbeing platform with retail discounts and wellbeing support Enhanced family leave, pension, Cycle to Work scheme, and discounted private medical insurance Opportunities to work internationally and gain new experiences If you're an experienced early years professional ready to lead, inspire, and grow within a supportive organisation, we'd love to hear from you. Role Responsibilities: What to Expect as a Senior Nursery Room Leader: Ensure that educational strategies and practices are consistent across multiple rooms. Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children. Mentor and develop Room Leaders, promoting a collaborative and high-performing team. Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs. Foster strong relationships with parents, keeping them informed of their child's development. Ensure compliance with health, safety, and safeguarding protocols across the centre. Required Qualifications: Ideal Candidate: Level 3 qualification or above in early years education. Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner. Strong leadership, organisational, and communication skills. Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees-apply today!
Job Description Facilities Manager Portbury Salary £57,000 Plus car allowance and benefits Take your warehouse career to the next level with Sysco GB. We're home to some of the UK's leading food businesses including Brakes and Fresh. We're currently looking for a dedicated and experienced Facilities Manager to take responsibility for ensuring our site is performing to the highest possible standards on a permanent basis at our Brakes Depot in Portbury and providing Engineering support to Bridgend and Bodmin sites (part of Sysco GB). This is a vital role within the team to ensure we maintain and keep focus on enhancing our facilities to ensure compliance to support the wider Depot operations. A satisfying role At the head of our site facilities engineering team with three direct reports, you'll make sure our plant, equipment, buildings and facilities are delivering for our clients and colleagues. Your varied role will see you handling everything from audits, inspections and health and safety to capital planning and contractor management. You'll also draw up maintenance and project delivery plans, while playing a central role in the ongoing improvement of site performance. What you bring to the mix An experienced Facilities Manager, with a broad engineering and compliance management background, you have what it takes to excel at Sysco: qualified in Electrical/Mechanical Engineering (City and Guilds/NVQ Level 4 or equivalent) with management experience in FMCG or logistics a track record of improving performance in planned maintenance and asset management project management experience, including knowledge of CDM, GMP, 5S and TPM proven budgetary control skills strong problem-solving and people management skills experience in the management and upkeep of key systems, including fire prevention, water, air supply, refrigeration, electricity and dock doors. Bags of benefits The amazing facilities and working environment at our Portbury site are not the only benefits of working here. You'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today!
Feb 02, 2026
Full time
Job Description Facilities Manager Portbury Salary £57,000 Plus car allowance and benefits Take your warehouse career to the next level with Sysco GB. We're home to some of the UK's leading food businesses including Brakes and Fresh. We're currently looking for a dedicated and experienced Facilities Manager to take responsibility for ensuring our site is performing to the highest possible standards on a permanent basis at our Brakes Depot in Portbury and providing Engineering support to Bridgend and Bodmin sites (part of Sysco GB). This is a vital role within the team to ensure we maintain and keep focus on enhancing our facilities to ensure compliance to support the wider Depot operations. A satisfying role At the head of our site facilities engineering team with three direct reports, you'll make sure our plant, equipment, buildings and facilities are delivering for our clients and colleagues. Your varied role will see you handling everything from audits, inspections and health and safety to capital planning and contractor management. You'll also draw up maintenance and project delivery plans, while playing a central role in the ongoing improvement of site performance. What you bring to the mix An experienced Facilities Manager, with a broad engineering and compliance management background, you have what it takes to excel at Sysco: qualified in Electrical/Mechanical Engineering (City and Guilds/NVQ Level 4 or equivalent) with management experience in FMCG or logistics a track record of improving performance in planned maintenance and asset management project management experience, including knowledge of CDM, GMP, 5S and TPM proven budgetary control skills strong problem-solving and people management skills experience in the management and upkeep of key systems, including fire prevention, water, air supply, refrigeration, electricity and dock doors. Bags of benefits The amazing facilities and working environment at our Portbury site are not the only benefits of working here. You'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today!
Purpose of the Role Overall responsibility for the delivery and leadership of day to day operations on a flagship 279 unit BTR development in Ealing. Accountable for onsite lettings and property management teams to ensure the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits whilst maintaining a market leading resident experience. You will have overall responsibility for the operations and performance of your development. You will be ensuring the smooth running of your site, all statutory H&S requirements are met, leading on sustainability and customer experience initiatives and ensuring that your team engage with residents in a professional and approachable manner. From time to time, your role will also to be to support the Senior Portfolio Manager in other areas of the portfolio where required such as site visits to other assets, mentoring Residents Services Managers and helping to shape the future strategy for the portfolio. Key Responsibilities Staff Provide induction training for all team members ensure each new team members is provided with a 3 month induction plan, training records and access to learning tools and a mentor Coach, mentor, and develop staff including overseeing new employee onboarding and providing career development planning and opportunities Empower employees to take responsibility for their jobs and goals. Delegate responsibility where required Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Complete regular 121's with the RSM's and ensure they are also doing the same with their direct line reports Lead employees to meet and exceed the organisation's expectations for productivity, quality, continuous improvement, and goal accomplishment Build a team within each asset and create a sense of synergy across the portfolio Leasing Provide the Leasing Manager and Client with insight in to the local market, competitors and local demographic Liaise with the Leasing Manager and Marketing executive to agree leasing & marketing strategy for the initial let up phase of the development and once the development becomes stabilised Where required assist the RSM / Leasing Manager with the resident journey from enquiry through to move in Conduct regular market appraisals and provide the Leasing Manager / client with feedback regarding pricing strategy etc Commercial Ensure all purchasing levels are within authorised limits using nominated suppliers only Control all costs within budgeted responsibilities, maintaining records of all spend per property Ensure all invoicing for your properties is correct and all financial procedures are adhered to Review daily all outstanding payments and bad debtors report for your property Take the lead on bad debt cases, ensuring the Savills accounts team are kept updated and legal processes are instructed as required Establishing and delivering additional income streams where appropriate Analyse site expenditure and look for ways to gain cost savings where appropriate Hold business reviews quarterly with your direct reports to discuss site performance and agree improvements Property Conduct weekly building checks within each asset and feedback issues to the RSM to rectify Maintain excellent working relationships with external contractors and suppliers Work with the Facilities Manager to agree PPM contracts for your development Being the lead within your cluster when it comes to legal action and insurance claims Liaising with FM on all external and grounds maintenance issues Responsible for Health and Safety compliance coordination utilising Savills systems; liaising with the Estate managers where required Meet regularly with the FM to discuss compliance measures within each property Schedule and carry out where applicable all statutory training with team In the event of any major incident or crisis be available to support team Customer Service Creating a best in class community through communication, events and innovations Coordinating social media activity in conjunction with in house marketing team Be the first point of contact for your team regarding any complex resident complaints to ensure these are resolved within agreed KPI criteria Ensure all of your team are providing excellent service to residents Relentless approach to improving standards and ensuring all the team are focused on delivering against their resident experience KPIs Skills, Knowledge and Experience Proven ability to managing a residential development to exceptional standards Strong customer service ethic / background Experience in managing a team of at least 6 people Experience in managing expenditure against budget Understanding H&S compliance and complex building matters is a must Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills ARLA - Desirable IOSH - Desirable Please see our Benefits Booklet for more information.
Feb 02, 2026
Full time
Purpose of the Role Overall responsibility for the delivery and leadership of day to day operations on a flagship 279 unit BTR development in Ealing. Accountable for onsite lettings and property management teams to ensure the successful delivery of services to residents and the client. Responsible for improving efficiency and increasing profits whilst maintaining a market leading resident experience. You will have overall responsibility for the operations and performance of your development. You will be ensuring the smooth running of your site, all statutory H&S requirements are met, leading on sustainability and customer experience initiatives and ensuring that your team engage with residents in a professional and approachable manner. From time to time, your role will also to be to support the Senior Portfolio Manager in other areas of the portfolio where required such as site visits to other assets, mentoring Residents Services Managers and helping to shape the future strategy for the portfolio. Key Responsibilities Staff Provide induction training for all team members ensure each new team members is provided with a 3 month induction plan, training records and access to learning tools and a mentor Coach, mentor, and develop staff including overseeing new employee onboarding and providing career development planning and opportunities Empower employees to take responsibility for their jobs and goals. Delegate responsibility where required Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Complete regular 121's with the RSM's and ensure they are also doing the same with their direct line reports Lead employees to meet and exceed the organisation's expectations for productivity, quality, continuous improvement, and goal accomplishment Build a team within each asset and create a sense of synergy across the portfolio Leasing Provide the Leasing Manager and Client with insight in to the local market, competitors and local demographic Liaise with the Leasing Manager and Marketing executive to agree leasing & marketing strategy for the initial let up phase of the development and once the development becomes stabilised Where required assist the RSM / Leasing Manager with the resident journey from enquiry through to move in Conduct regular market appraisals and provide the Leasing Manager / client with feedback regarding pricing strategy etc Commercial Ensure all purchasing levels are within authorised limits using nominated suppliers only Control all costs within budgeted responsibilities, maintaining records of all spend per property Ensure all invoicing for your properties is correct and all financial procedures are adhered to Review daily all outstanding payments and bad debtors report for your property Take the lead on bad debt cases, ensuring the Savills accounts team are kept updated and legal processes are instructed as required Establishing and delivering additional income streams where appropriate Analyse site expenditure and look for ways to gain cost savings where appropriate Hold business reviews quarterly with your direct reports to discuss site performance and agree improvements Property Conduct weekly building checks within each asset and feedback issues to the RSM to rectify Maintain excellent working relationships with external contractors and suppliers Work with the Facilities Manager to agree PPM contracts for your development Being the lead within your cluster when it comes to legal action and insurance claims Liaising with FM on all external and grounds maintenance issues Responsible for Health and Safety compliance coordination utilising Savills systems; liaising with the Estate managers where required Meet regularly with the FM to discuss compliance measures within each property Schedule and carry out where applicable all statutory training with team In the event of any major incident or crisis be available to support team Customer Service Creating a best in class community through communication, events and innovations Coordinating social media activity in conjunction with in house marketing team Be the first point of contact for your team regarding any complex resident complaints to ensure these are resolved within agreed KPI criteria Ensure all of your team are providing excellent service to residents Relentless approach to improving standards and ensuring all the team are focused on delivering against their resident experience KPIs Skills, Knowledge and Experience Proven ability to managing a residential development to exceptional standards Strong customer service ethic / background Experience in managing a team of at least 6 people Experience in managing expenditure against budget Understanding H&S compliance and complex building matters is a must Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills ARLA - Desirable IOSH - Desirable Please see our Benefits Booklet for more information.
