We're looking for an ambitious High Growth Administration Assistant to join the West Midlands Growth Company and make a real impact from day one. If you're driven, curious, and hungry for growth, this could be your perfect next step. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity. The Role As our new High Growth Administration Assistant you'll join a forward thinking, collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision making, and help shape the future direction of the business with a collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision making, and help shape the future direction of the business You'll be involved in Providing comprehensive administrative and operational support to the Growth Hub team Acting as the first point of contact and delivering high-quality customer-facing service Enabling effective business support delivery by maintaining systems, information, and ecosystem connections What You'll Be Doing Act as the Growth Hub's first point of contact, managing inbound enquiries from businesses, partners, and visitors to ensure timely, accurate, and professional support. Provide daily operational and administrative assistance to High Growth Account Managers and Support Executives, including meeting scheduling, document preparation, logistics coordination, and workflow management. Maintain and update core systems such as the CRM and digital filing structures. Support internal and external communications by helping create and distribute marketing materials, updating website content, and contributing to social media activity when needed. Coordinate office operations and resource management to ensure an efficient working environment. Assist with gathering, organising, and maintaining business intelligence to support programme delivery and reporting. Build and sustain trusted relationships across the business support ecosystem-including local authorities, universities, finance providers, and delivery partners-to enable seamless referrals and collaborative working. Ensure compliance and operational integrity by upholding high standards of confidentiality, data protection, information security, and supporting basic health and safety processes such as incident reporting. What You'll Bring Essential: Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines. Excellent written and verbal communication skills, capable of producing high-quality documents. High IT literacy, particularly with Microsoft Office and CRM systems. Ability to maintain confidentiality and handle sensitive information professionally. Proactive, reliable, and able to work independently with a positive, can-do attitude. Strong teamwork and collaboration skills. Adaptable and resilient, able to work accurately in a fast-paced, evolving environment. Commitment to inclusive growth, equality, and public-minded values. Desirable: Experience using Zoho CRM or similar CRM platforms. Understanding of processes and public-sector decision-making. Awareness of the West Midlands business support ecosystem. Previous experience within a business support organisation. What You'll Bring Essential: Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines. Excellent written and verbal communication skills, capable of producing high-quality documents. High IT literacy, particularly with Microsoft Office and CRM systems. Ability to maintain confidentiality and handle sensitive information professionally. Proactive, reliable, and able to work independently with a positive, can-do attitude. Strong teamwork and collaboration skills. Adaptable and resilient, able to work accurately in a fast-paced, evolving environment. Commitment to inclusive growth, equality, and public-minded values. Desirable: Experience using Zoho CRM or similar CRM platforms. Understanding of processes and public-sector decision-making. Awareness of the West Midlands business support ecosystem. Previous experience within a business support organisation.
Mar 18, 2026
Full time
We're looking for an ambitious High Growth Administration Assistant to join the West Midlands Growth Company and make a real impact from day one. If you're driven, curious, and hungry for growth, this could be your perfect next step. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity. The Role As our new High Growth Administration Assistant you'll join a forward thinking, collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision making, and help shape the future direction of the business with a collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision making, and help shape the future direction of the business You'll be involved in Providing comprehensive administrative and operational support to the Growth Hub team Acting as the first point of contact and delivering high-quality customer-facing service Enabling effective business support delivery by maintaining systems, information, and ecosystem connections What You'll Be Doing Act as the Growth Hub's first point of contact, managing inbound enquiries from businesses, partners, and visitors to ensure timely, accurate, and professional support. Provide daily operational and administrative assistance to High Growth Account Managers and Support Executives, including meeting scheduling, document preparation, logistics coordination, and workflow management. Maintain and update core systems such as the CRM and digital filing structures. Support internal and external communications by helping create and distribute marketing materials, updating website content, and contributing to social media activity when needed. Coordinate office operations and resource management to ensure an efficient working environment. Assist with gathering, organising, and maintaining business intelligence to support programme delivery and reporting. Build and sustain trusted relationships across the business support ecosystem-including local authorities, universities, finance providers, and delivery partners-to enable seamless referrals and collaborative working. Ensure compliance and operational integrity by upholding high standards of confidentiality, data protection, information security, and supporting basic health and safety processes such as incident reporting. What You'll Bring Essential: Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines. Excellent written and verbal communication skills, capable of producing high-quality documents. High IT literacy, particularly with Microsoft Office and CRM systems. Ability to maintain confidentiality and handle sensitive information professionally. Proactive, reliable, and able to work independently with a positive, can-do attitude. Strong teamwork and collaboration skills. Adaptable and resilient, able to work accurately in a fast-paced, evolving environment. Commitment to inclusive growth, equality, and public-minded values. Desirable: Experience using Zoho CRM or similar CRM platforms. Understanding of processes and public-sector decision-making. Awareness of the West Midlands business support ecosystem. Previous experience within a business support organisation. What You'll Bring Essential: Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines. Excellent written and verbal communication skills, capable of producing high-quality documents. High IT literacy, particularly with Microsoft Office and CRM systems. Ability to maintain confidentiality and handle sensitive information professionally. Proactive, reliable, and able to work independently with a positive, can-do attitude. Strong teamwork and collaboration skills. Adaptable and resilient, able to work accurately in a fast-paced, evolving environment. Commitment to inclusive growth, equality, and public-minded values. Desirable: Experience using Zoho CRM or similar CRM platforms. Understanding of processes and public-sector decision-making. Awareness of the West Midlands business support ecosystem. Previous experience within a business support organisation.
This post is offered as a secondment/fixed term opportunity for 6 months £53,600 - £57,778 (pro rata for part time) We have an exciting opportunity for someone to join us as a Senior Service Manager in Camden, specifically overseeing the housing management element of our accommodation services with Camden alongside our Regional Head. The pathway includes vital accommodation services such as high need 24-hour services high accommodation & semi-independent accommodation, supporting over 150 clients across the borough. In the role of Senior Service Manager, you will: Focus on the continued development and improvement of housing management within these services, best practise around this and maintaining strong compliance Ensure we have high quality accommodation for those that access St Mungo s accommodation services in Camden Support, motivate and manage Service Managers and teams across multiple sites to ensure they can deliver a high standard and effective service to clients in relation to housing management, encouraging a person-centred approach in line with our recovery ethos and within psychologically informed environments. Work closely with the Regional Head to contribute and lead on the promotion, strategic and operational planning of the service (in relation to housing management) within St Mungo s and the sector Build highly effective relationships with partners, landlords, commissioners, and other relevant agencies to deliver an effective service in relation to housing management Work with services to ensure our buildings are welcoming, safe and psychologically informed environments Ensuring voids and repairs are manged to a high standard Working with teams to ensure that Health & Safety tasks are all completed on time and to a high standard We support a flexible approach to work with opportunities for agile working; from home, and other St Mungo s London or regional locations. About you We re looking for someone who can lead a coordinated, consistent and strategic approach to housing management replated work across our Camden Accommodation services. If you bring the following, we d love to hear from you: Have experience in housing management and support services Excellent communicator and able to use influencing skills in advising and supporting colleagues Methodical, highly organised, and able to manage multiple priorities and projects under pressure. Good working knowledge of housing management processes (including voids, rents, repairs, H&S tasks within an accommodation setting etc). We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level. While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. When you're ready to apply click the Apply Now Button to start your online application form. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10am on 25th March 2026 Interview and assessments on: 1st April 2026 What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Work Place Great Pay and Other Benefits
Mar 18, 2026
Full time
This post is offered as a secondment/fixed term opportunity for 6 months £53,600 - £57,778 (pro rata for part time) We have an exciting opportunity for someone to join us as a Senior Service Manager in Camden, specifically overseeing the housing management element of our accommodation services with Camden alongside our Regional Head. The pathway includes vital accommodation services such as high need 24-hour services high accommodation & semi-independent accommodation, supporting over 150 clients across the borough. In the role of Senior Service Manager, you will: Focus on the continued development and improvement of housing management within these services, best practise around this and maintaining strong compliance Ensure we have high quality accommodation for those that access St Mungo s accommodation services in Camden Support, motivate and manage Service Managers and teams across multiple sites to ensure they can deliver a high standard and effective service to clients in relation to housing management, encouraging a person-centred approach in line with our recovery ethos and within psychologically informed environments. Work closely with the Regional Head to contribute and lead on the promotion, strategic and operational planning of the service (in relation to housing management) within St Mungo s and the sector Build highly effective relationships with partners, landlords, commissioners, and other relevant agencies to deliver an effective service in relation to housing management Work with services to ensure our buildings are welcoming, safe and psychologically informed environments Ensuring voids and repairs are manged to a high standard Working with teams to ensure that Health & Safety tasks are all completed on time and to a high standard We support a flexible approach to work with opportunities for agile working; from home, and other St Mungo s London or regional locations. About you We re looking for someone who can lead a coordinated, consistent and strategic approach to housing management replated work across our Camden Accommodation services. If you bring the following, we d love to hear from you: Have experience in housing management and support services Excellent communicator and able to use influencing skills in advising and supporting colleagues Methodical, highly organised, and able to manage multiple priorities and projects under pressure. Good working knowledge of housing management processes (including voids, rents, repairs, H&S tasks within an accommodation setting etc). We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level. While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London. How to apply To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website. When you're ready to apply click the Apply Now Button to start your online application form. To find out more and apply please go to the St Mungo s careers page on our website. Closing date: 10am on 25th March 2026 Interview and assessments on: 1st April 2026 What we offer Excellent Development and Growth Opportunities A Diverse and Inclusive Work Place Great Pay and Other Benefits
Area Engineering Manager Billingham (Home of McCoy's, Wheat Crunchies, pombear and more ) On-site (Monday - Friday, 07:30 - 16:00) Join our snack-loving team We're looking for an Area Engineering Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Area Engineering Manager, you'll play a key role in ensuring the smooth and safe running of engineering activities across your area of responsibility. You'll lead, coach and motivate a dedicated team, managing both planned maintenance and swift responses to breakdowns. Focused on improving plant performance and reducing downtime, you'll champion a zero-loss culture and drive continuous improvement through progressive maintenance strategies. Working closely with colleagues across the site and external contractors, you'll take ownership of critical engineering assets and support compliance with food safety, health and safety, and environmental standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement £6000 car cash allowance Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Leading, coaching and developing your team to build capability, engagement and resilience Driving continuous improvement and supporting a zero-loss culture through progressive maintenance strategies Collaborating across functions and with contractors to plan and coordinate maintenance, service activities and audits Delivering improvements in plant reliability, reducing downtime and ensuring engineering assets perform to the highest standards Supporting technical audits, risk assessments and regulatory compliance, while broadening your own expertise in food safety, health & safety, and continuous improvement Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Degree qualified or apprentice-trained engineer with a recognised mechanical or electrical qualification Strong project management and health & safety knowledge, with a continuous improvement mindset Experience working in food production, FMCG or similar site services maintenance NEBOSH or IOSH qualification desirable - we encourage applications even if not all criteria are met A collaborative approach aligned with KP values: we care, we act, we grow
Mar 18, 2026
Full time
Area Engineering Manager Billingham (Home of McCoy's, Wheat Crunchies, pombear and more ) On-site (Monday - Friday, 07:30 - 16:00) Join our snack-loving team We're looking for an Area Engineering Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Area Engineering Manager, you'll play a key role in ensuring the smooth and safe running of engineering activities across your area of responsibility. You'll lead, coach and motivate a dedicated team, managing both planned maintenance and swift responses to breakdowns. Focused on improving plant performance and reducing downtime, you'll champion a zero-loss culture and drive continuous improvement through progressive maintenance strategies. Working closely with colleagues across the site and external contractors, you'll take ownership of critical engineering assets and support compliance with food safety, health and safety, and environmental standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual bonus scheme, with a strong track record of overachievement £6000 car cash allowance Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Leading, coaching and developing your team to build capability, engagement and resilience Driving continuous improvement and supporting a zero-loss culture through progressive maintenance strategies Collaborating across functions and with contractors to plan and coordinate maintenance, service activities and audits Delivering improvements in plant reliability, reducing downtime and ensuring engineering assets perform to the highest standards Supporting technical audits, risk assessments and regulatory compliance, while broadening your own expertise in food safety, health & safety, and continuous improvement Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Degree qualified or apprentice-trained engineer with a recognised mechanical or electrical qualification Strong project management and health & safety knowledge, with a continuous improvement mindset Experience working in food production, FMCG or similar site services maintenance NEBOSH or IOSH qualification desirable - we encourage applications even if not all criteria are met A collaborative approach aligned with KP values: we care, we act, we grow
Mission: To drive our growth further and provide support to our strategic customers in UK, we are looking for a Tendering Engineer with an interest in frontend design, consulting and estimation to join our team. The successful candidate will work across a portfolio of our key customers developing designs and helping estimate the cost of our offers. Responsibilities: Prepare design schemes and solutions based on the requirements and client requests Work with engineers and sales people in the BMS team to get additional design inputs for complex schemes Work with sub-contractors for panels quotes Work with sub-contractors for installation quotes Prepare cost estimates and manage internal approvals on costs as appropriate Work with client and attend site if needed in order to understand their requirements and build a quote. Present the offers to clients, and attend mid-bid and post bid clarification meetings Work with sales to attend negotiations and close out contracts Prepare handover to operations for delivery Skills and attributes: Be able to demonstrate related work experience and a strong track record in similar role Demonstrated background with building management systems Ability to engage with Customers and Account Managers in workshops and draw out technical requirements Strong communication and time management skills At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue % organic growth + employees in 100+ countries on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
Mar 18, 2026
Full time
Mission: To drive our growth further and provide support to our strategic customers in UK, we are looking for a Tendering Engineer with an interest in frontend design, consulting and estimation to join our team. The successful candidate will work across a portfolio of our key customers developing designs and helping estimate the cost of our offers. Responsibilities: Prepare design schemes and solutions based on the requirements and client requests Work with engineers and sales people in the BMS team to get additional design inputs for complex schemes Work with sub-contractors for panels quotes Work with sub-contractors for installation quotes Prepare cost estimates and manage internal approvals on costs as appropriate Work with client and attend site if needed in order to understand their requirements and build a quote. Present the offers to clients, and attend mid-bid and post bid clarification meetings Work with sales to attend negotiations and close out contracts Prepare handover to operations for delivery Skills and attributes: Be able to demonstrate related work experience and a strong track record in similar role Demonstrated background with building management systems Ability to engage with Customers and Account Managers in workshops and draw out technical requirements Strong communication and time management skills At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue % organic growth + employees in 100+ countries on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Mar 18, 2026
Full time
Manager - Disaster Recovery Testing Closing Date: 30/03/2026 at 23:59 Interviews will take place week commencing 06/04/2026 FTC until 30/04/2027 A bit about the role Working in close partnership with the Business Continuity Manager and the Head of Platforms & Infrastructure Engineering, the Disaster Recovery Specialist will play a critical role in strengthening Homes England's operational resilience. You will be joining a highly skilled and collaborative Digital and Risk community, committed to safeguarding mission-critical services and ensuring business continuity across the agency. This role will lead the development and implementation of a robust disaster recovery testing framework, providing assurance that Homes England's mission critical systems and infrastructure can be restored quickly and effectively following a disruption, minimising downtime, data loss and operational disruption. You will design, coordinate and embed quarterly disaster recovery tests, beginning with a critical system in Q1& Q2 2026/27, ensuring testing is structured, proportionate and aligned to government standards. You will work collaboratively with Digital, Business Continuity and Risk Management partners, as well as function owners and other key stakeholders. You will take a leading role in the design and execution of scenario-based exercises to validate DR & BC arrangements and managing risks identified through testing to drive continuous improvement. You will also produce clear reporting and executive-level papers, ensuring compliance with Government Cyber Security Policy 007 and evidencing controls for GovAssure. This is a rare opportunity to lay the foundations of a comprehensive disaster recovery testing approach within a fast-evolving national organisation with real social purpose. As Homes England modernises its technology estate and operating model, your work will ensure the agency can respond confidently to disruption and protect the services communities rely on. A bit about you You'll be comfortable leading the development and delivery of disaster recovery and business continuity testing within a complex organisation. With deep technical knowledge and practical experience of disaster recovery, risk management and business continuity you will confidently translate technical detail into clear, actionable insights for business stakeholders. Delivering resilience at this scale requires working at pace with confidence and influence. You will be resilient, organised and comfortable working with senior stakeholders across the wider business who have competing priorities. Your discussions will always be shaped by a strong understanding of operational impact, regulatory requirements and organisational risk. As an experienced disaster recovery professional, you will bring excellent written and verbal communication skills, strong stakeholder management capability and the ability to navigate complex challenges with sound judgement. You'll enjoy working collaboratively, leading scenario-based exercises and driving continuous improvement as threats, technologies and business needs evolve. If you also bring experience within the public sector, familiarity with government digital standards, or professional accreditation such as BCI or DRII membership, that would be highly advantageous. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Maintenance Operative Location: Plymouth Permanent Full time 40 hours per week Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence , building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs We have an exciting opportunity for a Maintenance Operative who is dedicated, passionate and driven to become part of our estates team. What We Offer: Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant The Role: To carry out general maintenance tasks as instructed. To carry out internal and external paint and decorating To assist with cleaning or grounds tasks as instructed. To assist in operating and maintaining heating and hot water plant. To assist in maintaining the outside fabric of the building. To ensure the safe use and storage of all equipment and materials. To take reasonable care for the health and safety of yourself and that of others. This includes contributing to a safe and secure environment for students/staff/residents. To assist in dealing with emergencies. To maximise the security of the premises. To carry out, as and when required, any additional duties and responsibilities as are reasonably compatible with this job description and deemed appropriate by your employer in the interests of the company. To identify defects and damage, reporting these promptly to the site maintenance manager. Requirements: The Maintenance Operative will have Building and Maintenance knowledge Experience with compliance and record keeping A trade background preferred but not essential Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
Mar 18, 2026
Full time
Maintenance Operative Location: Plymouth Permanent Full time 40 hours per week Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role 'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence , building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs We have an exciting opportunity for a Maintenance Operative who is dedicated, passionate and driven to become part of our estates team. What We Offer: Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend's grant The Role: To carry out general maintenance tasks as instructed. To carry out internal and external paint and decorating To assist with cleaning or grounds tasks as instructed. To assist in operating and maintaining heating and hot water plant. To assist in maintaining the outside fabric of the building. To ensure the safe use and storage of all equipment and materials. To take reasonable care for the health and safety of yourself and that of others. This includes contributing to a safe and secure environment for students/staff/residents. To assist in dealing with emergencies. To maximise the security of the premises. To carry out, as and when required, any additional duties and responsibilities as are reasonably compatible with this job description and deemed appropriate by your employer in the interests of the company. To identify defects and damage, reporting these promptly to the site maintenance manager. Requirements: The Maintenance Operative will have Building and Maintenance knowledge Experience with compliance and record keeping A trade background preferred but not essential Our Values Friendly Positive Innovative Empowering Person-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies
ROLE: Trade Counter Assistant / Driver HOURS: 25 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Mar 18, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 25 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
Mar 18, 2026
Full time
An exciting opportunity has arisen for an experienced Property Manager to join our award-winning and fast-growing estate agency . We are looking for a highly organised, proactive and professional individual with at least two years' experience in residential property management who can confidently manage a portfolio of properties while delivering exceptional service to landlords and tenants. This role is ideal for someone who enjoys problem solving, building strong client relationships and ensuring properties are managed efficiently and in full compliance with current legislation. About the Role You will be responsible for the day-to-day management of a residential property portfolio , ensuring properties are well maintained, compliant and that landlords and tenants receive a high level of service. Key Responsibilities Managing a portfolio of residential properties Acting as the main point of contact for landlords and tenants Coordinating and managing property maintenance and repairs Liaising with contractors and arranging works Conducting property inspections and preparing reports Managing tenancy renewals, rent reviews and tenancy agreements Ensuring compliance with all lettings legislation and safety regulations Handling tenant issues, disputes and general enquiries professionally Ensuring gas safety, electrical safety and other compliance requirements are up to date Working closely with the lettings team to ensure smooth tenancy progression Requirements Minimum 2 years' experience in residential property management Strong knowledge of UK lettings legislation and compliance Excellent organisational and communication skills Ability to manage a busy workload and prioritise tasks effectively Professional and customer-focused approach Strong problem-solving skills and attention to detail Good IT skills and experience using property software What We Offer Competitive salary depending on experience Opportunity to work within a well-established and award-winning agency Friendly and professional team environment Career development and progression opportunities Stable, long-term position within a growing company If you are an experienced Property Manager looking to progress your career within a successful and expanding estate agency , we would love to hear from you. Apply now with your CV. Job Type: Full-time Benefits: Company pension Education: GCSE or equivalent (preferred) Maths and English A-C Experience: Property management: 2 years (required) Work Location: In person
Merkur Slots Venue Manager - Bristol Kingswood NEW VENUE! page is loaded Merkur Slots Venue Manager - Bristol Kingswood NEW VENUE!locations: Bristoltime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (13 days left to apply)job requisition id: JRIt's fun to work in a company where people truly BELIEVE in what they're doing!Please come and work for us We're committed to bringing passion and customer focus to the business. Then read on! Position: Venue Manager - Bristol Kingswood Salary: £35,146.80 per annum plus bonus (OTE up to £70,293) Hours per week: 45At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.Our colleagues are the heart of our venues that's why we invest in training (ours is 1st class!) and support you to be the best you can be - don't worry if you are not an expert within our industry - we will take care of that.We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand. About you: As well as maximizing sales in the venue through a range of marketing and promotional activity you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your venue the best in town, for customers to visit and for your colleagues to work in. Ability to work to budgeted targets Management experience within retail, hospitality or the gambling sector is desired Experience with management reporting and administration Experienced managing a team Experience with creating staff rotas Excellent communication and organisational skills Ability to be flexible and adaptable Understanding of budgeting as well as Profit and Loss reports Flexibility to work both day and night shifts (if your venue is a 24-hour operation) Benefits: 28 days holiday (including Bank Holidays) Fantastic Bonus Scheme Excellent Career Progression Opportunities Contributory Pension Scheme Life Assurance Discounts with high street retailers and restaurants through our benefits portal Employee assistance programme Duties include but not limited to: Overall responsibility for the performance and profitability of a licensed gaming centre Champion company standards and best practice within venue. Marketing, promotional activities and events are delivered correctly. Physical and personal security is maintained. Cash/assets are controlled, and any risk of loss is minimised Excellent customer service at all times, building and maintaining relationships with regular customers. Operate in accordance with LCCP. Development of your team and training to be completed in line with launches, refreshed and in line with company policy. Ensure that staff are being properly managed and any instances of poor performance or misconduct are dealt with in a timely and professional manner Recruitment and training of any new team members for your venue Market and competitor awareness To ensure venue cash collections are carried out in accordance with Company procedures. To monitor and analyse machine income levels. To achieve KPIs and audits; this includes international, compliance, etc. Adhere to all health and safety practices and procedures ensuring the venue operates in a safe manner. Ensure that all administration tasks are completed at the correct time and to the required standard. To actively manage and promote safeguarding and social responsibility measures. To respond positively, promptly and appropriately to all customer feedback / enquiries. To maintain a high standard of personal presentation and ensure that all employees always adhere to the brand dress code. To actively discourage harassment, bullying, victimisation or discrimination of any kind against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.INDVENIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen. MERKUR Slots showcases the latest digital "slot gaming" products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience. Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.
Mar 18, 2026
Full time
Merkur Slots Venue Manager - Bristol Kingswood NEW VENUE! page is loaded Merkur Slots Venue Manager - Bristol Kingswood NEW VENUE!locations: Bristoltime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (13 days left to apply)job requisition id: JRIt's fun to work in a company where people truly BELIEVE in what they're doing!Please come and work for us We're committed to bringing passion and customer focus to the business. Then read on! Position: Venue Manager - Bristol Kingswood Salary: £35,146.80 per annum plus bonus (OTE up to £70,293) Hours per week: 45At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.Our colleagues are the heart of our venues that's why we invest in training (ours is 1st class!) and support you to be the best you can be - don't worry if you are not an expert within our industry - we will take care of that.We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand. About you: As well as maximizing sales in the venue through a range of marketing and promotional activity you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your venue the best in town, for customers to visit and for your colleagues to work in. Ability to work to budgeted targets Management experience within retail, hospitality or the gambling sector is desired Experience with management reporting and administration Experienced managing a team Experience with creating staff rotas Excellent communication and organisational skills Ability to be flexible and adaptable Understanding of budgeting as well as Profit and Loss reports Flexibility to work both day and night shifts (if your venue is a 24-hour operation) Benefits: 28 days holiday (including Bank Holidays) Fantastic Bonus Scheme Excellent Career Progression Opportunities Contributory Pension Scheme Life Assurance Discounts with high street retailers and restaurants through our benefits portal Employee assistance programme Duties include but not limited to: Overall responsibility for the performance and profitability of a licensed gaming centre Champion company standards and best practice within venue. Marketing, promotional activities and events are delivered correctly. Physical and personal security is maintained. Cash/assets are controlled, and any risk of loss is minimised Excellent customer service at all times, building and maintaining relationships with regular customers. Operate in accordance with LCCP. Development of your team and training to be completed in line with launches, refreshed and in line with company policy. Ensure that staff are being properly managed and any instances of poor performance or misconduct are dealt with in a timely and professional manner Recruitment and training of any new team members for your venue Market and competitor awareness To ensure venue cash collections are carried out in accordance with Company procedures. To monitor and analyse machine income levels. To achieve KPIs and audits; this includes international, compliance, etc. Adhere to all health and safety practices and procedures ensuring the venue operates in a safe manner. Ensure that all administration tasks are completed at the correct time and to the required standard. To actively manage and promote safeguarding and social responsibility measures. To respond positively, promptly and appropriately to all customer feedback / enquiries. To maintain a high standard of personal presentation and ensure that all employees always adhere to the brand dress code. To actively discourage harassment, bullying, victimisation or discrimination of any kind against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.INDVENIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen. MERKUR Slots showcases the latest digital "slot gaming" products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience. Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.
Client Account Manager - Fire & Security / Fire Doors Harlow, Essex Full-time Permanent Pertemps is recruiting on behalf of a well-established Fire & Security contractor specialising in fire door installation and passive fire protection . Due to continued growth, they are seeking an experienced Client Account Manager to manage key client relationships across multiple live and upcoming contracts. The Role The Client Account Manager will act as the primary liaison between clients and internal delivery teams , ensuring works are delivered in line with contractual requirements, compliance standards, and client expectations. This is a client-facing role suited to someone with experience in a compliance-driven construction or fire safety environment . Key Responsibilities Serve as the main point of contact for clients across multiple fire door and passive fire protection projects Build and maintain strong, long-term client relationships Attend client meetings, framework reviews, progress updates, and pre-start meetings Monitor contract performance against KPIs, SLAs, and agreed programmes Coordinate with operations, compliance, and commercial teams to ensure smooth delivery Relay client feedback internally and escalate risks or issues where necessary Identify opportunities to improve service delivery or expand works within existing accounts Produce basic account reports, progress updates, and client communications Support clients in understanding compliance requirements and the importance of fire safety Ideal Candidate Background in fire doors, passive fire protection, fire & security, or construction Strong client-facing, communication, and relationship-building skills Comfortable managing multiple accounts and priorities Organised, professional, and commercially aware Package & Benefits if interested, apply now or email £35,000 - £40,000 per annum (depending on experience) Hybrid working is available once fully trained Structured onboarding and training period Company benefits package (details provided upon offer) Long-term career progression within a growing specialist contractor
Mar 18, 2026
Full time
Client Account Manager - Fire & Security / Fire Doors Harlow, Essex Full-time Permanent Pertemps is recruiting on behalf of a well-established Fire & Security contractor specialising in fire door installation and passive fire protection . Due to continued growth, they are seeking an experienced Client Account Manager to manage key client relationships across multiple live and upcoming contracts. The Role The Client Account Manager will act as the primary liaison between clients and internal delivery teams , ensuring works are delivered in line with contractual requirements, compliance standards, and client expectations. This is a client-facing role suited to someone with experience in a compliance-driven construction or fire safety environment . Key Responsibilities Serve as the main point of contact for clients across multiple fire door and passive fire protection projects Build and maintain strong, long-term client relationships Attend client meetings, framework reviews, progress updates, and pre-start meetings Monitor contract performance against KPIs, SLAs, and agreed programmes Coordinate with operations, compliance, and commercial teams to ensure smooth delivery Relay client feedback internally and escalate risks or issues where necessary Identify opportunities to improve service delivery or expand works within existing accounts Produce basic account reports, progress updates, and client communications Support clients in understanding compliance requirements and the importance of fire safety Ideal Candidate Background in fire doors, passive fire protection, fire & security, or construction Strong client-facing, communication, and relationship-building skills Comfortable managing multiple accounts and priorities Organised, professional, and commercially aware Package & Benefits if interested, apply now or email £35,000 - £40,000 per annum (depending on experience) Hybrid working is available once fully trained Structured onboarding and training period Company benefits package (details provided upon offer) Long-term career progression within a growing specialist contractor
Operations Manager Location: London - Hybrid (office & client sites) Contract: Permanent Salary + Car/Car Allowance + Benefits We have an exciting opportunity for an ambitious Operations Manager to join NG Bailey's Facilities Services division, managing a portfolio of high-profile corporate accounts across London. This role offers exposure to critical clients, visible business impact, and the chance to grow into a senior leadership position. Reporting into the Operations Director, you'll lead a team of Contract Managers and Administration staff, driving service excellence and operational performance across multiple contracts. Some of the key deliverables in this role will include: Leading and coordinating resources to deliver consistent, high-quality service across your portfolio of contracts. Supporting the development and delivery of business plans, budgets, and margin improvement initiatives. Ensuring compliance with all Health, Safety, and regulatory requirements, while embedding a culture of continuous improvement. Providing technical and operational guidance across contracts, including day-to-day issues, maintenance planning, and client support. Coaching and developing your team to build a high-performing, motivated workforce ready for future leadership opportunities. Engaging proactively with clients to maintain strong relationships and deliver added value services. What we're looking for: We're seeking an inspiring and driven talent, ready to step up and make an impact. You'll have a proven ability to manage teams and drive operational excellence, and be comfortable taking ownership of complex, high-profile contracts. Essential skills and qualities include: Strong leadership and people management capabilities, with a focus on developing talent for future senior roles. Experience in delivering operational excellence, ideally across multiple client sites or corporate accounts. Excellent communication and relationship-building skills to engage with clients, colleagues, and subcontractors. Ability to interpret and apply technical standards, regulatory requirements, and company procedures. Competence in using IT systems and tools to drive operational performance and reporting. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car allowance 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax-Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 17, 2026
Full time
Operations Manager Location: London - Hybrid (office & client sites) Contract: Permanent Salary + Car/Car Allowance + Benefits We have an exciting opportunity for an ambitious Operations Manager to join NG Bailey's Facilities Services division, managing a portfolio of high-profile corporate accounts across London. This role offers exposure to critical clients, visible business impact, and the chance to grow into a senior leadership position. Reporting into the Operations Director, you'll lead a team of Contract Managers and Administration staff, driving service excellence and operational performance across multiple contracts. Some of the key deliverables in this role will include: Leading and coordinating resources to deliver consistent, high-quality service across your portfolio of contracts. Supporting the development and delivery of business plans, budgets, and margin improvement initiatives. Ensuring compliance with all Health, Safety, and regulatory requirements, while embedding a culture of continuous improvement. Providing technical and operational guidance across contracts, including day-to-day issues, maintenance planning, and client support. Coaching and developing your team to build a high-performing, motivated workforce ready for future leadership opportunities. Engaging proactively with clients to maintain strong relationships and deliver added value services. What we're looking for: We're seeking an inspiring and driven talent, ready to step up and make an impact. You'll have a proven ability to manage teams and drive operational excellence, and be comfortable taking ownership of complex, high-profile contracts. Essential skills and qualities include: Strong leadership and people management capabilities, with a focus on developing talent for future senior roles. Experience in delivering operational excellence, ideally across multiple client sites or corporate accounts. Excellent communication and relationship-building skills to engage with clients, colleagues, and subcontractors. Ability to interpret and apply technical standards, regulatory requirements, and company procedures. Competence in using IT systems and tools to drive operational performance and reporting. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Car allowance 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax-Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
At Master of Malt / Atom Group, we're looking for an experienced Site Manager to lead the operational performance of our Edinburgh site. This is a senior operational leadership role responsible for ensuring the site runs safely, efficiently and at the highest operational standard. You'll lead our Packaging and Warehouse teams, oversee site infrastructure and compliance, and play a key role in representing the Edinburgh facility to customers, partners and stakeholders. If you enjoy running complex operational environments, building strong teams, and driving continuous improvement - this could be the role for you. The Role As Site Manager, you will be the senior operational presence on site, responsible for the leadership, performance and integrity of the Edinburgh facility. You'll oversee day-to-day operations across packaging, warehousing and goods management, while maintaining accountability for facilities, compliance, quality and health & safety. You'll also work closely with our Liquid Production team to ensure strong coordination across shared site operations. Beyond operational leadership, you will help support the growth of the Atom Eco System in Edinburgh, hosting partners and customers and ensuring the site reflects the capability and culture of the wider organisation. Our Values Customer Obsession Everything we do is about delivering value to the customer and making their lives better. Hospitality Our product is how our customers feel. We go above and beyond and take ownership when things go wrong. Growth Mindset We stay curious, challenge assumptions and continuously improve. Humanity We're anti bureaucratic and authentic. We treat people like people, not processes. Fun Life is short. Work should be enjoyable, collaborative and full of energy. Key Responsibilities Site Leadership Provide overall operational leadership for the Edinburgh site Ensure the site operates safely, legally and efficiently at all times Maintain strong cross functional alignment across packaging, warehousing and production Act as the key escalation point for operational issues and site decision making Maintain site readiness, resilience and operational continuity Operational Management - Packaging & Warehousing Lead the Packaging and Goods Management teams to deliver operational targets Ensure packaging and goods handling align with production demand and forecasts Monitor KPIs and drive improvements in efficiency, productivity and quality Manage staffing levels and operational resource planning Maintain strict adherence to product legality and quality standards Identify and implement operational improvements across workflows and processes Facilities, Compliance & Health & Safety Oversee site facilities, infrastructure and contractor management Ensure statutory compliance and safe operation of all site assets Maintain preventative maintenance programmes and asset management systems Partner with central Facilities and Health & Safety teams to drive compliance and improvement Champion a strong culture of Health & Safety and regulatory compliance This role operates within a duty regulated environment, requiring awareness of: Alcohol duty compliance Excise duty processes EMCS (Excise Movement and Control System) Bonded goods handling Import/export procedures Stakeholder Engagement & Site Representation Support the growth of the Atom Eco System in Edinburgh Host customers, partners and prospective clients visiting the site Represent the operational capability of the facility Build strong relationships with partners and stakeholders People Leadership Lead and develop the Packaging & Goods Management teams Recruit, coach and retain high performing team members Develop team capability through structured development and mentoring Support the company's Entrepreneurial Operating System (EOS) ways of working Foster a culture of ownership, fairness and continuous improvement What We're Looking For Strong operational leadership experience in manufacturing, logistics, warehousing or production environments Experience leading and developing operational teams Strong understanding of health & safety, compliance and operational governance Knowledge of excise controlled goods or duty regulated environments Experience managing facilities, contractors and operational infrastructure Strong analytical and problem solving capability Excellent communication and stakeholder management skills Strong IT skills (Microsoft Office; SAP Business One experience desirable) Desirable Experience in the drinks, brewing or spirits industry Knowledge of alcohol duty, bonded warehousing or import/export processes Experience delivering operational improvement initiatives About You You're a confident and pragmatic operational leader who enjoys taking ownership of a site and building high performing teams. You combine high operational standards with strong people leadership, and you're comfortable balancing detail with the bigger picture. You are: A collaborative leader with strong operational presence Direct, candid and solutions focused Fair and confident in managing people Curious and continuously learning Adaptable in a fast moving environment Passionate about operational excellence At Atom, we back curious, ambitious people who want to win. You'll have real autonomy to run your area, challenge ideas and make decisions that directly impact the growth of a fast scaling brand. We move quickly, care deeply about results, and give high performers the trust and ownership to deliver. You'll be accountable for outcomes, not activity. There's no politics or red tape here. Just smart people, high standards and the expectation that you show up, think commercially and get things done. Alongside competitive pay and core benefits, you'll get a generous staff discount on over 15,000 brand SKU's. We don't sit still, and there's a lot more to come Apply now if you want to join us.
Mar 17, 2026
Full time
At Master of Malt / Atom Group, we're looking for an experienced Site Manager to lead the operational performance of our Edinburgh site. This is a senior operational leadership role responsible for ensuring the site runs safely, efficiently and at the highest operational standard. You'll lead our Packaging and Warehouse teams, oversee site infrastructure and compliance, and play a key role in representing the Edinburgh facility to customers, partners and stakeholders. If you enjoy running complex operational environments, building strong teams, and driving continuous improvement - this could be the role for you. The Role As Site Manager, you will be the senior operational presence on site, responsible for the leadership, performance and integrity of the Edinburgh facility. You'll oversee day-to-day operations across packaging, warehousing and goods management, while maintaining accountability for facilities, compliance, quality and health & safety. You'll also work closely with our Liquid Production team to ensure strong coordination across shared site operations. Beyond operational leadership, you will help support the growth of the Atom Eco System in Edinburgh, hosting partners and customers and ensuring the site reflects the capability and culture of the wider organisation. Our Values Customer Obsession Everything we do is about delivering value to the customer and making their lives better. Hospitality Our product is how our customers feel. We go above and beyond and take ownership when things go wrong. Growth Mindset We stay curious, challenge assumptions and continuously improve. Humanity We're anti bureaucratic and authentic. We treat people like people, not processes. Fun Life is short. Work should be enjoyable, collaborative and full of energy. Key Responsibilities Site Leadership Provide overall operational leadership for the Edinburgh site Ensure the site operates safely, legally and efficiently at all times Maintain strong cross functional alignment across packaging, warehousing and production Act as the key escalation point for operational issues and site decision making Maintain site readiness, resilience and operational continuity Operational Management - Packaging & Warehousing Lead the Packaging and Goods Management teams to deliver operational targets Ensure packaging and goods handling align with production demand and forecasts Monitor KPIs and drive improvements in efficiency, productivity and quality Manage staffing levels and operational resource planning Maintain strict adherence to product legality and quality standards Identify and implement operational improvements across workflows and processes Facilities, Compliance & Health & Safety Oversee site facilities, infrastructure and contractor management Ensure statutory compliance and safe operation of all site assets Maintain preventative maintenance programmes and asset management systems Partner with central Facilities and Health & Safety teams to drive compliance and improvement Champion a strong culture of Health & Safety and regulatory compliance This role operates within a duty regulated environment, requiring awareness of: Alcohol duty compliance Excise duty processes EMCS (Excise Movement and Control System) Bonded goods handling Import/export procedures Stakeholder Engagement & Site Representation Support the growth of the Atom Eco System in Edinburgh Host customers, partners and prospective clients visiting the site Represent the operational capability of the facility Build strong relationships with partners and stakeholders People Leadership Lead and develop the Packaging & Goods Management teams Recruit, coach and retain high performing team members Develop team capability through structured development and mentoring Support the company's Entrepreneurial Operating System (EOS) ways of working Foster a culture of ownership, fairness and continuous improvement What We're Looking For Strong operational leadership experience in manufacturing, logistics, warehousing or production environments Experience leading and developing operational teams Strong understanding of health & safety, compliance and operational governance Knowledge of excise controlled goods or duty regulated environments Experience managing facilities, contractors and operational infrastructure Strong analytical and problem solving capability Excellent communication and stakeholder management skills Strong IT skills (Microsoft Office; SAP Business One experience desirable) Desirable Experience in the drinks, brewing or spirits industry Knowledge of alcohol duty, bonded warehousing or import/export processes Experience delivering operational improvement initiatives About You You're a confident and pragmatic operational leader who enjoys taking ownership of a site and building high performing teams. You combine high operational standards with strong people leadership, and you're comfortable balancing detail with the bigger picture. You are: A collaborative leader with strong operational presence Direct, candid and solutions focused Fair and confident in managing people Curious and continuously learning Adaptable in a fast moving environment Passionate about operational excellence At Atom, we back curious, ambitious people who want to win. You'll have real autonomy to run your area, challenge ideas and make decisions that directly impact the growth of a fast scaling brand. We move quickly, care deeply about results, and give high performers the trust and ownership to deliver. You'll be accountable for outcomes, not activity. There's no politics or red tape here. Just smart people, high standards and the expectation that you show up, think commercially and get things done. Alongside competitive pay and core benefits, you'll get a generous staff discount on over 15,000 brand SKU's. We don't sit still, and there's a lot more to come Apply now if you want to join us.
Project Management Business Partner (for a Building & Construction Project) 9 Month Contract Based in Broughton (100% on site) Inside IR35 Belcan are currently working with one of the leaders in Aerospace and Aviation to support them in their search for a Project Management Business Partner to work on a 9 month contract position out of their Broughton office. The Project Management Business Partner (PMBP) will support the Project Leader in setting up and leading CAPEX / Building projects from inception and feasibility, through to design and specification and final handover. Role Description Support to Project Lead & Multi-Functional Project Teams to deliver projects in accordance with internal requirements and compliance to business procedures. Definition and Set up of Project Governance Partner to Project Lead with regard to Project Management, PM-Consulting &-Coaching Liaising with clients, architects and other design team members. Set up and maintain a regular reporting, Stakeholder Management Support to Budget Management & - follow up Project management of suitable projects, excellent communication skills Supports the PL in Monitoring/ Audit/ Validate progress of Professional Service Work Packages, and works on site and observance of technical compliance and H&S matters Skills & Attributes Ability to lead, motivate and manage a Multi-Functional Project Team (MFT); including external professional staff, i.e. contract managers, QS and other stakeholders Previous experience ideally within Project Management as in a senior PM role Experience in Capital Investment, Construction Project management, and project delivery is beneficial. Previous experience of Building & Construction Project Management Profound general Project Management knowledge required min. 3 - 5 years practical experience, ideally gathered in Aviation/Aerospace Projects Ability to communicate effectively with stakeholders. Support assuring safety, security and ethical compliance i.a.w. company requirements Responsibilities Develop, update/manage and monitor a project delivery plan. Set up a Risk Management Governance, Identification and Management of risks and opportunities. Definition & follow up of Mitigation plans. Support to CAPEX business cases from preparation through approval to delivery and project close. Preparation and follow up of major Milestone Reviews Skilled and competent in IT tools, able to produce and present documentation, reports, technical analysis, cost reports. Experience in SharePoint / MS Project (or similar) / Google suite highly preferred. Setting up & maintaining a regular reporting Developing and maintaining excellent client relationships. Choice of appropriate Project management Methods & Tools for the Project If interested, please apply now, and we will be in touch! This vacancy is being advertised by Belcan
Mar 17, 2026
Contractor
Project Management Business Partner (for a Building & Construction Project) 9 Month Contract Based in Broughton (100% on site) Inside IR35 Belcan are currently working with one of the leaders in Aerospace and Aviation to support them in their search for a Project Management Business Partner to work on a 9 month contract position out of their Broughton office. The Project Management Business Partner (PMBP) will support the Project Leader in setting up and leading CAPEX / Building projects from inception and feasibility, through to design and specification and final handover. Role Description Support to Project Lead & Multi-Functional Project Teams to deliver projects in accordance with internal requirements and compliance to business procedures. Definition and Set up of Project Governance Partner to Project Lead with regard to Project Management, PM-Consulting &-Coaching Liaising with clients, architects and other design team members. Set up and maintain a regular reporting, Stakeholder Management Support to Budget Management & - follow up Project management of suitable projects, excellent communication skills Supports the PL in Monitoring/ Audit/ Validate progress of Professional Service Work Packages, and works on site and observance of technical compliance and H&S matters Skills & Attributes Ability to lead, motivate and manage a Multi-Functional Project Team (MFT); including external professional staff, i.e. contract managers, QS and other stakeholders Previous experience ideally within Project Management as in a senior PM role Experience in Capital Investment, Construction Project management, and project delivery is beneficial. Previous experience of Building & Construction Project Management Profound general Project Management knowledge required min. 3 - 5 years practical experience, ideally gathered in Aviation/Aerospace Projects Ability to communicate effectively with stakeholders. Support assuring safety, security and ethical compliance i.a.w. company requirements Responsibilities Develop, update/manage and monitor a project delivery plan. Set up a Risk Management Governance, Identification and Management of risks and opportunities. Definition & follow up of Mitigation plans. Support to CAPEX business cases from preparation through approval to delivery and project close. Preparation and follow up of major Milestone Reviews Skilled and competent in IT tools, able to produce and present documentation, reports, technical analysis, cost reports. Experience in SharePoint / MS Project (or similar) / Google suite highly preferred. Setting up & maintaining a regular reporting Developing and maintaining excellent client relationships. Choice of appropriate Project management Methods & Tools for the Project If interested, please apply now, and we will be in touch! This vacancy is being advertised by Belcan
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. The Role The Complaints Officer plays a key role in supporting continuous service improvement by effectively managing and resolving reports of dissatisfaction and formal complaints within Axis Repairs and Maintenance. The role is customer-focused, acting as a single point of contact for residents and clients, ensuring concerns are listened to, investigated thoroughly and responded to in a timely, professional and fair manner. The Complaints Officer is responsible for investigating and responding to service and administrative complaints in line with Axis policies and procedures, client-specific complaints policies and the Housing Ombudsman's Complaint Handling Code. The role ensures that feedback and learning from complaints are captured and used to drive service improvements, enhance resident satisfaction and support positive working relationships with clients. Please note: This is a newly created role supporting a new contract starting on Monday 13th April 2026 and the expected start date for the successful candidate will be Monday 20th April 2026. What You'll Do Complaint Handling Proactively respond to expressions of dissatisfaction at the earliest opportunity, seeking to resolve issues informally where possible and prevent escalation into formal complaints. Investigate, register and manage all Stage 1 and Stage 2 complaints in line with company procedures, client requirements and the Housing Ombudsman's Complaint Handling Code. Ensure all MP and Councillor enquiries and complaints are fully investigated, responded to professionally and resolved efficiently within agreed target timescales, keeping residents and clients informed of outcomes. Accurately record all complaints, enquiries and outcomes on the Company's Central Complaints Log, as well as on any client-specific systems, trackers or reporting tools required for each contract. Liaise closely with operational, supervisory and subcontractor teams to arrange inspections, follow-on appointments or remedial works, ensuring actions are completed promptly and to the resident's satisfaction. Maintain clear and consistent communication with residents throughout the complaints process, providing regular updates and managing expectations in a professional and empathetic manner. Identify trends, recurring issues and service failures from complaint data, escalating concerns where necessary and contributing to service improvement initiatives. Arrange compensation, reimbursements or goodwill gestures where appropriate, in accordance with company policy and subject to approval by the relevant Head of Department or client. Act as a key point of contact for clients, providing updates, performance information and supporting evidence as required. Prepare complaint responses, reports and performance data for internal review, client meetings and audits as necessary. Service Improvement Use the information and learning from complaints reporting and analysis to share opportunities for service improvement with Complaints Team Leader, Customer Experience Manager and Head of Customer Service. Identify training needs across the department to enhance service delivery. Report on trends relating to employee conduct and escape any concerns to Customer Experience Manager. Ensure root causes and record 'Learning Actions' from complaints in the Central Complaints Log for all upheld or partially upheld complaints to allow for trend analysis. Attend any training relevant to the role to support continuous development and enhanced service delivery. Miscellaneous To contribute ideas and suggestions that may enable the company to provide a better service. Provide any other reports requested by Complaints Team Leader or Customer Experience Manager Fully comply with the Organisations Health and Safety and Lone Working policies. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division. About You You're a natural leader who combines strong people focused expertise with aquality service delivery. You thrive in a fast-paced environment, balancing priorities and supporting your team to deliver excellent results. Requirements Knowledge of complaint handling processes and procedures is essential. Knowledge of the Housing Ombudsman guidelines is desirable. Proven understanding of Customer Care with reference to vulnerable people is essential. Experience of working within a Customer Services or Complaints environment is essential. Excellent Customer service skills with a can-do approach to problem solving is essential. Strong interpersonal skills: must enjoy working with people on a personal level, building trust, maintaining confidentiality, be approachable, tactful, and diplomatic is essential. What We Offer Competitive annual salary Annual holiday; 25 + Bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're an experienced Complaints Officer who takes pride in quality workmanship and values making a real impact in residents' homes, we'd love to hear from you.
Mar 17, 2026
Full time
Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. The Role The Complaints Officer plays a key role in supporting continuous service improvement by effectively managing and resolving reports of dissatisfaction and formal complaints within Axis Repairs and Maintenance. The role is customer-focused, acting as a single point of contact for residents and clients, ensuring concerns are listened to, investigated thoroughly and responded to in a timely, professional and fair manner. The Complaints Officer is responsible for investigating and responding to service and administrative complaints in line with Axis policies and procedures, client-specific complaints policies and the Housing Ombudsman's Complaint Handling Code. The role ensures that feedback and learning from complaints are captured and used to drive service improvements, enhance resident satisfaction and support positive working relationships with clients. Please note: This is a newly created role supporting a new contract starting on Monday 13th April 2026 and the expected start date for the successful candidate will be Monday 20th April 2026. What You'll Do Complaint Handling Proactively respond to expressions of dissatisfaction at the earliest opportunity, seeking to resolve issues informally where possible and prevent escalation into formal complaints. Investigate, register and manage all Stage 1 and Stage 2 complaints in line with company procedures, client requirements and the Housing Ombudsman's Complaint Handling Code. Ensure all MP and Councillor enquiries and complaints are fully investigated, responded to professionally and resolved efficiently within agreed target timescales, keeping residents and clients informed of outcomes. Accurately record all complaints, enquiries and outcomes on the Company's Central Complaints Log, as well as on any client-specific systems, trackers or reporting tools required for each contract. Liaise closely with operational, supervisory and subcontractor teams to arrange inspections, follow-on appointments or remedial works, ensuring actions are completed promptly and to the resident's satisfaction. Maintain clear and consistent communication with residents throughout the complaints process, providing regular updates and managing expectations in a professional and empathetic manner. Identify trends, recurring issues and service failures from complaint data, escalating concerns where necessary and contributing to service improvement initiatives. Arrange compensation, reimbursements or goodwill gestures where appropriate, in accordance with company policy and subject to approval by the relevant Head of Department or client. Act as a key point of contact for clients, providing updates, performance information and supporting evidence as required. Prepare complaint responses, reports and performance data for internal review, client meetings and audits as necessary. Service Improvement Use the information and learning from complaints reporting and analysis to share opportunities for service improvement with Complaints Team Leader, Customer Experience Manager and Head of Customer Service. Identify training needs across the department to enhance service delivery. Report on trends relating to employee conduct and escape any concerns to Customer Experience Manager. Ensure root causes and record 'Learning Actions' from complaints in the Central Complaints Log for all upheld or partially upheld complaints to allow for trend analysis. Attend any training relevant to the role to support continuous development and enhanced service delivery. Miscellaneous To contribute ideas and suggestions that may enable the company to provide a better service. Provide any other reports requested by Complaints Team Leader or Customer Experience Manager Fully comply with the Organisations Health and Safety and Lone Working policies. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division. About You You're a natural leader who combines strong people focused expertise with aquality service delivery. You thrive in a fast-paced environment, balancing priorities and supporting your team to deliver excellent results. Requirements Knowledge of complaint handling processes and procedures is essential. Knowledge of the Housing Ombudsman guidelines is desirable. Proven understanding of Customer Care with reference to vulnerable people is essential. Experience of working within a Customer Services or Complaints environment is essential. Excellent Customer service skills with a can-do approach to problem solving is essential. Strong interpersonal skills: must enjoy working with people on a personal level, building trust, maintaining confidentiality, be approachable, tactful, and diplomatic is essential. What We Offer Competitive annual salary Annual holiday; 25 + Bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're an experienced Complaints Officer who takes pride in quality workmanship and values making a real impact in residents' homes, we'd love to hear from you.
Health, Safety and Environment Advisor Dartford (Hybrid and flexible working) 40,000 - 45,000 plus bonus and excellent benefits Are you a health, safety and environment professional looking to join a well respected global manufacturing business where you can make a genuine impact on site while continuing to develop your career? This organisation operates a complex, fast paced manufacturing environment, producing specialist products for a global customer base. With high standards around quality, safety and operational performance, HSE plays a central role in supporting the business and maintaining a strong culture across the site. With a supportive leadership team and clear investment in people, this is a great opportunity for someone who enjoys being visible on the shop floor, building relationships with teams and influencing safe behaviours in a varied operational environment. Responsibilities of the Health, Safety and Environment Advisor will include: Partnering with line managers and operational teams to promote a positive EHS culture, supporting leadership on safety topics and embedding best practice across the site Carrying out risk assessments including dynamic and COSHH assessments, identifying hazards and implementing practical control measures within day to day operations Conducting site inspections and internal audits, supporting compliance with legal requirements and ISO 14001 and ISO 45001 management systems Supporting incident investigations, contractor safety processes and the delivery of EHS training such as inductions, toolbox talks and site safety initiatives The successful Health, Safety and Environment Advisor will have: NEBOSH General Certificate or equivalent qualification Experience within a manufacturing, engineering or similar environment, in a HSE function A proactive and approachable style, comfortable engaging with teams across the shop floor A good understanding of UK health and safety legislation and its practical application This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Mar 17, 2026
Full time
Health, Safety and Environment Advisor Dartford (Hybrid and flexible working) 40,000 - 45,000 plus bonus and excellent benefits Are you a health, safety and environment professional looking to join a well respected global manufacturing business where you can make a genuine impact on site while continuing to develop your career? This organisation operates a complex, fast paced manufacturing environment, producing specialist products for a global customer base. With high standards around quality, safety and operational performance, HSE plays a central role in supporting the business and maintaining a strong culture across the site. With a supportive leadership team and clear investment in people, this is a great opportunity for someone who enjoys being visible on the shop floor, building relationships with teams and influencing safe behaviours in a varied operational environment. Responsibilities of the Health, Safety and Environment Advisor will include: Partnering with line managers and operational teams to promote a positive EHS culture, supporting leadership on safety topics and embedding best practice across the site Carrying out risk assessments including dynamic and COSHH assessments, identifying hazards and implementing practical control measures within day to day operations Conducting site inspections and internal audits, supporting compliance with legal requirements and ISO 14001 and ISO 45001 management systems Supporting incident investigations, contractor safety processes and the delivery of EHS training such as inductions, toolbox talks and site safety initiatives The successful Health, Safety and Environment Advisor will have: NEBOSH General Certificate or equivalent qualification Experience within a manufacturing, engineering or similar environment, in a HSE function A proactive and approachable style, comfortable engaging with teams across the shop floor A good understanding of UK health and safety legislation and its practical application This is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
In Charge Electrical Services, LLC
Milnrow, Lancashire
Procurement Administration Officer Department: Procurement Employment Type: Fixed Term Contract Location: Rochdale Reporting To: Kevin Gathergood Description Job Title: Procurement Administration Officer Company: Salt Separation Services Location: Rochdale, on-site Department: Procurement Compensation: £24,500 - £26,000 per annum Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We're committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base! Key Responsibilities Epicor ERP Management Maintain procurement records, supplier data, and purchase orders in Epicor. Generate and track POs, monitoring open orders and delivery status through dashboards and reports. Procurement Administration Coordinate with suppliers on delivery dates, lead times, and order confirmations. Keep pricing, contracts, and performance data accurate and up to date. Resolve issues related to delivery discrepancies, fulfilment, or invoicing. Internal Communication Act as a central point of contact between Procurement and departments including Planning, Projects, Aftersales, and Production. Communicate delivery timelines and highlight risks or delays proactively. Provide regular updates, forecasts, and status reports. Reporting & Analysis Produce procurement and delivery reports from Epicor to support decision making. Assist with supplier performance tracking and audits, ensuring process compliance. Skills, Knowledge and Expertise Experience in procurement, purchasing or supply chain admin, ideally in manufacturing/engineering. MRP experience in a fast moving environment. Proficient with Epicor ERP (or similar), with solid understanding of procurement workflows. Strong organisation, time management and attention to detail. Confident communicator able to manage stakeholder expectations. Good Microsoft Office skills, especially Excel. Able to work independently and collaboratively in a busy, deadline driven environment. Why Salt Sep? A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future. Benefits Competitive employer matched pension scheme (Aviva) Company Bonus Scheme Employee Referral Scheme Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice. Life insurance Income protection (after 5 yrs service) Early finish Friday (finishing at 1pm) Plenty of training and development Holiday buy-back Excellent team building, social and company events At Salt Separation Services, you'll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family owned business. We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family. We'd love to hear from you! Apply now Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications. Next Steps Our team will help look into your application If successful, we'll arrange a quick chat Initial Interview, will be with the hiring manager and there will be an element of demonstrating your skills. Final stage, a peer interview to meet some of the people you'll be working along side. Offer, and hopefully, acceptance! Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
Mar 17, 2026
Full time
Procurement Administration Officer Department: Procurement Employment Type: Fixed Term Contract Location: Rochdale Reporting To: Kevin Gathergood Description Job Title: Procurement Administration Officer Company: Salt Separation Services Location: Rochdale, on-site Department: Procurement Compensation: £24,500 - £26,000 per annum Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We're committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base! Key Responsibilities Epicor ERP Management Maintain procurement records, supplier data, and purchase orders in Epicor. Generate and track POs, monitoring open orders and delivery status through dashboards and reports. Procurement Administration Coordinate with suppliers on delivery dates, lead times, and order confirmations. Keep pricing, contracts, and performance data accurate and up to date. Resolve issues related to delivery discrepancies, fulfilment, or invoicing. Internal Communication Act as a central point of contact between Procurement and departments including Planning, Projects, Aftersales, and Production. Communicate delivery timelines and highlight risks or delays proactively. Provide regular updates, forecasts, and status reports. Reporting & Analysis Produce procurement and delivery reports from Epicor to support decision making. Assist with supplier performance tracking and audits, ensuring process compliance. Skills, Knowledge and Expertise Experience in procurement, purchasing or supply chain admin, ideally in manufacturing/engineering. MRP experience in a fast moving environment. Proficient with Epicor ERP (or similar), with solid understanding of procurement workflows. Strong organisation, time management and attention to detail. Confident communicator able to manage stakeholder expectations. Good Microsoft Office skills, especially Excel. Able to work independently and collaboratively in a busy, deadline driven environment. Why Salt Sep? A value at Salt Sep is family, and as such, we have designed benefits package which we believe give our people the very best support we can professionally, personally and for your future. Benefits Competitive employer matched pension scheme (Aviva) Company Bonus Scheme Employee Referral Scheme Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice. Life insurance Income protection (after 5 yrs service) Early finish Friday (finishing at 1pm) Plenty of training and development Holiday buy-back Excellent team building, social and company events At Salt Separation Services, you'll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family owned business. We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family. We'd love to hear from you! Apply now Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications. Next Steps Our team will help look into your application If successful, we'll arrange a quick chat Initial Interview, will be with the hiring manager and there will be an element of demonstrating your skills. Final stage, a peer interview to meet some of the people you'll be working along side. Offer, and hopefully, acceptance! Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
JP Corry is the leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. Within JP Corry we provide excellent career prospects in a challenging and rewarding environment.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Working Hours : 08:00am - 17:00pm Monday to Thursday, 08:00am - 16:00pm Friday and occasional Saturdays. Role Purpose: The role of Branch Manager is to lead and nurture a high performing team to deliver sales growth, commercial success, and deliver an exceptional customer experience. This role is all about delivering results through people. As Branch Manager, you'll take full responsibility for yourself and your team delivering the branches sales targets, ensuring operational excellence, compliance, and a positive workplace culture.This is an opportunity to take full responsibility for a branch and play a key role in its success. You'll be part of a supportive, values-led business with a clear purpose of "Building our future, through helping others build theirs." Key Responsibilities: Lead, inspire, and develop your team to achieve sales growth and profitability targets. Take ownership of the branches sales and commercial performance, using data and systems to optimise results. Take responsibility for and champion health & safety, ensuring compliance with company standards and procedures. Drive operational excellence across all areas, including transport and logistics, stock management and reporting. Build strong customer relationships, ensuring exceptional service and long-term loyalty. Ensuring the branch has a prominent presence in the community through strong local relationships with stakeholders. Role model our values of Decency, Passion, and Pride, bringing them to life to foster collaboration, respect, and inclusion with all stakeholders. Required Skills and Experience: Evidence prior experience of people management and leadership. Strong sense of commercial awareness and track record of delivering results. Confident in using trading systems and data to make informed decisions. Strong knowledge of and demonstrates commitment to safety, compliance, and operational standards. A passion for delivering customer service excellence. Competent in the use of IT, including but not limited to Microsoft packages. Strong communication and interpersonal skills. In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting: Knowledge of building materials and the construction market. Full and clean driving license would be advantageous but not essential. A competitive salary and benefits package, plus generous staff discounts. A supportive team environment where your contributions are recognised and valued. Opportunities to grow your skills and career within our organisation. Flexible working arrangements to help you balance work and life.JP Corry is the leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. Within JP Corry we provide excellent career prospects in a challenging and rewarding environment. By hiring the right people for the job, and providing the right tools and training, we offer the opportunities to make your career a successful one.At JP Corry, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. JP Corry 's friendly and professional staff are committed to providing the highest levels of customer service by offering expert, tailored advice to each and every customer. We are currently recruiting for a Branch Manager to join team in Coleraine ! Location: JP Corry, 12-14 Mountsandel Rd, Coleraine, BT52 1JD. With a strong network of 17 branches across Northern Ireland and Isle of Man, JP Corry is one of Northern Ireland's leading building suppliers. If you're interested in working with us but unsure about which role suits you best, don't hesitate to reach out to us at . We look forward to hearing from you!
Mar 17, 2026
Full time
JP Corry is the leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. Within JP Corry we provide excellent career prospects in a challenging and rewarding environment.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Working Hours : 08:00am - 17:00pm Monday to Thursday, 08:00am - 16:00pm Friday and occasional Saturdays. Role Purpose: The role of Branch Manager is to lead and nurture a high performing team to deliver sales growth, commercial success, and deliver an exceptional customer experience. This role is all about delivering results through people. As Branch Manager, you'll take full responsibility for yourself and your team delivering the branches sales targets, ensuring operational excellence, compliance, and a positive workplace culture.This is an opportunity to take full responsibility for a branch and play a key role in its success. You'll be part of a supportive, values-led business with a clear purpose of "Building our future, through helping others build theirs." Key Responsibilities: Lead, inspire, and develop your team to achieve sales growth and profitability targets. Take ownership of the branches sales and commercial performance, using data and systems to optimise results. Take responsibility for and champion health & safety, ensuring compliance with company standards and procedures. Drive operational excellence across all areas, including transport and logistics, stock management and reporting. Build strong customer relationships, ensuring exceptional service and long-term loyalty. Ensuring the branch has a prominent presence in the community through strong local relationships with stakeholders. Role model our values of Decency, Passion, and Pride, bringing them to life to foster collaboration, respect, and inclusion with all stakeholders. Required Skills and Experience: Evidence prior experience of people management and leadership. Strong sense of commercial awareness and track record of delivering results. Confident in using trading systems and data to make informed decisions. Strong knowledge of and demonstrates commitment to safety, compliance, and operational standards. A passion for delivering customer service excellence. Competent in the use of IT, including but not limited to Microsoft packages. Strong communication and interpersonal skills. In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting: Knowledge of building materials and the construction market. Full and clean driving license would be advantageous but not essential. A competitive salary and benefits package, plus generous staff discounts. A supportive team environment where your contributions are recognised and valued. Opportunities to grow your skills and career within our organisation. Flexible working arrangements to help you balance work and life.JP Corry is the leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. Within JP Corry we provide excellent career prospects in a challenging and rewarding environment. By hiring the right people for the job, and providing the right tools and training, we offer the opportunities to make your career a successful one.At JP Corry, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. JP Corry 's friendly and professional staff are committed to providing the highest levels of customer service by offering expert, tailored advice to each and every customer. We are currently recruiting for a Branch Manager to join team in Coleraine ! Location: JP Corry, 12-14 Mountsandel Rd, Coleraine, BT52 1JD. With a strong network of 17 branches across Northern Ireland and Isle of Man, JP Corry is one of Northern Ireland's leading building suppliers. If you're interested in working with us but unsure about which role suits you best, don't hesitate to reach out to us at . We look forward to hearing from you!
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. We are looking for a Health & Safety Business Partner to act as a trusted advisor and operational partner across a defined business area within Axis CLC. This role sits within the Health, Safety & Environment function and plays a key part in supporting operational leaders, managers and frontline teams to deliver safe, compliant and high-performing operations. You will work closely with senior leaders, contractors and clients to embed a proactive safety culture, manage risk effectively and ensure full compliance with legal and regulatory requirements. Reporting to the Director of Health, Safety & Environment, this is a visible, field-based role with real influence across day-to-day operations and longer-term improvement activity. What You'll Do Act as the lead health and safety contact for a defined business area or major project Build strong, trusted relationships with Managing Directors, operational managers and supervisors, providing practical advice and challenge where required Partner with operational leaders to embed a proactive, positive safety culture across teams and sites Conduct site audits, inspections and risk assessments, producing clear, actionable reports to drive improvement Provide expert guidance on health and safety legislation, internal policies and industry best practice Lead incident investigations, ensuring root causes are identified and corrective actions implemented Deliver tailored health and safety training, briefings and toolbox talks to employees and subcontractors Monitor, analyse and report on safety performance data, highlighting trends, risks and improvement opportunities Support contractor onboarding by assessing compliance, competence and capability Liaise with enforcement bodies, including the HSE, Local Authorities and Fire & Rescue Services, as required Support the maintenance and continuous improvement of management systems, including ISO 45001 Stay informed of regulatory changes and emerging risks within property maintenance, construction and FM environments Skills, Knowledge & Experience To be a successful Health & Safety Business Partner, you will require: Essential NEBOSH General Certificate (minimum); Diploma or equivalent desirable Experience working in health and safety within property maintenance, construction or FM environments Strong working knowledge of UK health and safety legislation Proven ability to operate effectively in a fast-paced, multi-site organisation Confidence to influence, advise and challenge stakeholders at all levels Desirable Tech IOSH, working towards Grad IOSH, or Grad IOSH / CMIOSH status Experience supporting ISO 45001 or similar management systems Exposure to client-facing or regulated contract environments What We Offer £45,000 - £50,000, with a performance-related bonus Car allowance Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer roles where you can make a visible difference every day. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Mar 17, 2026
Full time
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. We are looking for a Health & Safety Business Partner to act as a trusted advisor and operational partner across a defined business area within Axis CLC. This role sits within the Health, Safety & Environment function and plays a key part in supporting operational leaders, managers and frontline teams to deliver safe, compliant and high-performing operations. You will work closely with senior leaders, contractors and clients to embed a proactive safety culture, manage risk effectively and ensure full compliance with legal and regulatory requirements. Reporting to the Director of Health, Safety & Environment, this is a visible, field-based role with real influence across day-to-day operations and longer-term improvement activity. What You'll Do Act as the lead health and safety contact for a defined business area or major project Build strong, trusted relationships with Managing Directors, operational managers and supervisors, providing practical advice and challenge where required Partner with operational leaders to embed a proactive, positive safety culture across teams and sites Conduct site audits, inspections and risk assessments, producing clear, actionable reports to drive improvement Provide expert guidance on health and safety legislation, internal policies and industry best practice Lead incident investigations, ensuring root causes are identified and corrective actions implemented Deliver tailored health and safety training, briefings and toolbox talks to employees and subcontractors Monitor, analyse and report on safety performance data, highlighting trends, risks and improvement opportunities Support contractor onboarding by assessing compliance, competence and capability Liaise with enforcement bodies, including the HSE, Local Authorities and Fire & Rescue Services, as required Support the maintenance and continuous improvement of management systems, including ISO 45001 Stay informed of regulatory changes and emerging risks within property maintenance, construction and FM environments Skills, Knowledge & Experience To be a successful Health & Safety Business Partner, you will require: Essential NEBOSH General Certificate (minimum); Diploma or equivalent desirable Experience working in health and safety within property maintenance, construction or FM environments Strong working knowledge of UK health and safety legislation Proven ability to operate effectively in a fast-paced, multi-site organisation Confidence to influence, advise and challenge stakeholders at all levels Desirable Tech IOSH, working towards Grad IOSH, or Grad IOSH / CMIOSH status Experience supporting ISO 45001 or similar management systems Exposure to client-facing or regulated contract environments What We Offer £45,000 - £50,000, with a performance-related bonus Car allowance Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer roles where you can make a visible difference every day. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
