JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facilities Manager About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client's personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety. With a focus on creating an environment that enhances productivity, collaboration, and well-being, you'll have the opportunity to create exceptional workplace experiences and drive client's colleague satisfaction and engagement to create opportunities for everyone to flourish. What this job involves: A multi-disciplinary Assistant Facilities Manager role responsible for the delivery of contracted services within a large London site for a global, financial services client. Range of intervention may include operational activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, and occupancy services.The Assistant Facilities Manager will be responsible for delivering an exceptional client service, having oversight of all contracted workspace services and working collaboratively with specialist department heads. They will ensure the timely and conscientious management of tasks, ensuring the building readiness. They will act as an ambassador of the JLL team, representing our JLL values in front of the client and wider stakeholders. Role and Responsibilities: Building Readiness Overall responsibility for the readiness of the building for the working day. Proactively identifying issues and working with the responsible operations teams (e.g. engineering, cleaning, mail) to manage them through to completion. The primary task for achieving this is by conducting floor walks. All floors should be walked at least weekly, with high profile floors walked daily. Any items found to be requiring attention will be logged in the work planning tool (Corrigo) and proactively managed to an efficient close. Any issues preventing efficient closure should be escalated through line management before impacting the colleague experience. Proactivity will be measured using the proactive Work Order dashboard. Responsible for the overall operations standards and as such will work in partnership with their colleagues and vendor partners to ensure work is delivered in a timely manner and to a high standard. Responsible for all signage seeking assistance from the wider team to design and position, but the suite of templates is their responsibility to maintain. Proactively review occupancy data throughout the day to identify areas that may require more attention to ensure ongoing readiness throughout the day. Support engineering with communicating any impacts of scheduled or unplanned works to the client and client's colleagues. This might be via the WorkPlace team but it is the responsibility of this role to ensure the communication is done. Identify any service need peaks (e.g. analysing building occupation or WO load), on a daily / weekly / monthly basis and act upon to ensure a smooth service delivery. Implement and monitor disaster recovery and business continuity plans. Experience focus and Team Work Supporting the Facilities Management team with preparations for events and any other requirements to enhance the workspace experience. Create a culture of personal accountability and ownership where the team provides a personal service and follows up as necessary. Represent one JLL at all project meetings, communicating plans back to the wider team and bringing in colleague SMEs when required. Run the daily brief, drawing out information from colleagues to ensure a one team attitude and approach. Communicate between teams and stakeholders, proactively sharing information and confirming actions. This includes not only your direct reports but also the JLL wider team incl. regional SMEs, the Client, Landlords, JLL partners, and others. Develop key stakeholder relationships for strategic planning, change management and communication at senior level (as opposed to day-to-day comms with general client's workforce which is managed by the Workplace Ambassadors). Coordination and communication of delivery for special requests requiring input from other teams (e.g. OoH working requests). Support the one JLL team with response and resolution of all incidents. Work with transformation team (including BI&T) to deliver projects and feedback on pilots. Proactively manage the IT relationship, supporting where required and overseeing IT issues that are impacting colleague experience, escalating where necessary. Management of supply partners, including formal governance and compliance. Working with them to bring innovation to the Account Management and client teams. Manage the JLL workspace team areas, ensuring they represent the best of our offering and are a good reflection of our JLL brand. Compliance Own the overall site performance metrics. Work with colleagues and vendor partners to proactively manage completion of all work load within SLAs and KPIs (not just the tasks directly responsible for). Be safer together - carry out assigned audits and inspections in a timely manner and work with colleagues to close out any actions. Ensure own training is up to date and support colleagues in ensuring all client governance requirements are up to date for all departments. Ensure finance processes are adhered to and tasks are completed in a timely manner. Review, interrogate and approve/decline ECAP requests prior to senior level approval. Ensure information on ECAP is adequate for senior review. Complete formal floor inspections in line with schedule. Support the security team with the recertification procedure for their key card management process. Ensure a safe and compliant building, for example reporting good catches and managing actions through to completion on CMO. Responsible for completion of any incident / accident investigations. Data / Administration Oversight for the collation and upkeep of all files and data that relate to the workplace. Contribute to formal reporting (SOR) by providing data and associated insights with recommendations to improve service. Be data insight champions, use data to make informed decisions and take knowledgeable action around the sit, be able to back up action and decisions with data. Ensure Corrigo data is accurate and up to date. Ensure all work orders are managed proactively, support operational colleagues to chase timely completion of
Feb 14, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facilities Manager About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client's personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety. With a focus on creating an environment that enhances productivity, collaboration, and well-being, you'll have the opportunity to create exceptional workplace experiences and drive client's colleague satisfaction and engagement to create opportunities for everyone to flourish. What this job involves: A multi-disciplinary Assistant Facilities Manager role responsible for the delivery of contracted services within a large London site for a global, financial services client. Range of intervention may include operational activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, and occupancy services.The Assistant Facilities Manager will be responsible for delivering an exceptional client service, having oversight of all contracted workspace services and working collaboratively with specialist department heads. They will ensure the timely and conscientious management of tasks, ensuring the building readiness. They will act as an ambassador of the JLL team, representing our JLL values in front of the client and wider stakeholders. Role and Responsibilities: Building Readiness Overall responsibility for the readiness of the building for the working day. Proactively identifying issues and working with the responsible operations teams (e.g. engineering, cleaning, mail) to manage them through to completion. The primary task for achieving this is by conducting floor walks. All floors should be walked at least weekly, with high profile floors walked daily. Any items found to be requiring attention will be logged in the work planning tool (Corrigo) and proactively managed to an efficient close. Any issues preventing efficient closure should be escalated through line management before impacting the colleague experience. Proactivity will be measured using the proactive Work Order dashboard. Responsible for the overall operations standards and as such will work in partnership with their colleagues and vendor partners to ensure work is delivered in a timely manner and to a high standard. Responsible for all signage seeking assistance from the wider team to design and position, but the suite of templates is their responsibility to maintain. Proactively review occupancy data throughout the day to identify areas that may require more attention to ensure ongoing readiness throughout the day. Support engineering with communicating any impacts of scheduled or unplanned works to the client and client's colleagues. This might be via the WorkPlace team but it is the responsibility of this role to ensure the communication is done. Identify any service need peaks (e.g. analysing building occupation or WO load), on a daily / weekly / monthly basis and act upon to ensure a smooth service delivery. Implement and monitor disaster recovery and business continuity plans. Experience focus and Team Work Supporting the Facilities Management team with preparations for events and any other requirements to enhance the workspace experience. Create a culture of personal accountability and ownership where the team provides a personal service and follows up as necessary. Represent one JLL at all project meetings, communicating plans back to the wider team and bringing in colleague SMEs when required. Run the daily brief, drawing out information from colleagues to ensure a one team attitude and approach. Communicate between teams and stakeholders, proactively sharing information and confirming actions. This includes not only your direct reports but also the JLL wider team incl. regional SMEs, the Client, Landlords, JLL partners, and others. Develop key stakeholder relationships for strategic planning, change management and communication at senior level (as opposed to day-to-day comms with general client's workforce which is managed by the Workplace Ambassadors). Coordination and communication of delivery for special requests requiring input from other teams (e.g. OoH working requests). Support the one JLL team with response and resolution of all incidents. Work with transformation team (including BI&T) to deliver projects and feedback on pilots. Proactively manage the IT relationship, supporting where required and overseeing IT issues that are impacting colleague experience, escalating where necessary. Management of supply partners, including formal governance and compliance. Working with them to bring innovation to the Account Management and client teams. Manage the JLL workspace team areas, ensuring they represent the best of our offering and are a good reflection of our JLL brand. Compliance Own the overall site performance metrics. Work with colleagues and vendor partners to proactively manage completion of all work load within SLAs and KPIs (not just the tasks directly responsible for). Be safer together - carry out assigned audits and inspections in a timely manner and work with colleagues to close out any actions. Ensure own training is up to date and support colleagues in ensuring all client governance requirements are up to date for all departments. Ensure finance processes are adhered to and tasks are completed in a timely manner. Review, interrogate and approve/decline ECAP requests prior to senior level approval. Ensure information on ECAP is adequate for senior review. Complete formal floor inspections in line with schedule. Support the security team with the recertification procedure for their key card management process. Ensure a safe and compliant building, for example reporting good catches and managing actions through to completion on CMO. Responsible for completion of any incident / accident investigations. Data / Administration Oversight for the collation and upkeep of all files and data that relate to the workplace. Contribute to formal reporting (SOR) by providing data and associated insights with recommendations to improve service. Be data insight champions, use data to make informed decisions and take knowledgeable action around the sit, be able to back up action and decisions with data. Ensure Corrigo data is accurate and up to date. Ensure all work orders are managed proactively, support operational colleagues to chase timely completion of
The role The Property Management position will undertake the day to day management of designated client's properties/portfolios reporting to the Team Lead on an ongoing / daily basis. To support the line manager in providing a first rate management service meeting all legislative and statutory controls, best practice guidance issued by the RICS and TPI and those of the firm. Responsibilities Financial management: Contribute directly towards improving the team's profitability Manage the preparation of detailed annual budget of anticipated expenditure for each property in accordance with the service charge procedures within the portfolio. Ensure that the required consultation takes place with lessees in respect of the budget of expenditure and that clear explanatory notes concerning the budget are prepared for the benefit of lessees. Approve and sign all letters to lessees in relation to the annual budget of service charge expenditure and the reporting of the final accounts. Monitor, control and review the monthly and quarterly expenditure against the budget in conjunction with the line manager and partner. Liaise with Client Accounts on service charge income and expenditure. Authorise all invoices received for payment being satisfied that the works or supply represented by the invoice has been properly incurred and satisfactorily completed or delivered. Leasehold management: To ensure that all insurance claims are properly made, estimates obtained for work and to monitor the processing of such claims through the underwriters. To have a good understanding of lease management as well as the head lease, and ensure this is adhered to. Ensure the effective planning and management of all maintenance and repair work and monitor and control all regular maintenance contracts. Inclusive of specifying, tendering and supervising works where necessary. Ensure the regular inspection of all managed buildings and the maintenance of notes concerning those inspections and records and information on health and safety matters. Supervise and monitor the maintenance and updating of the computerised property records system including all contract records and contractor listings. Liaise with tenants, lessees and residents associations as and when required and to attend meetings. Communication: Manage all on site and client staff for whom the Team Lead acts as line manager and to supervise key functions of work of all other support staff working under the Team Lead. Able to communicate effectively with Clients, Leaseholders, Contractors. To manage relationships with Key stakeholders. Health & Safety: Responsible for the day to day monitoring and control of all aspects of health and safety and ensure compliance at all times with current legislation. Work with head of department to pro-actively plan new business strategy Work with head of department to respond to requests for proposal, tenders and presentations. Essential qualifications MTPI (The Property Institute) Relevant Health & Safety training Desired Qualifications ASSOC RICS IOSH (Institution of Occupational Safety and Health) Driving license Essential experience Demonstrable record of delivery to Clients in the UK Real Estate market, with a background in block management. Good working knowledge of all aspects of residential block management including health and safety and all legislation, guidance notes and recommendations made in respect of residential property management either by Statute, by the RICS or by TPI. Prior experience of preparing service charge budgets as well as experience of managing maintenance/repair works and dealing with insurance claims. Experience of dealing with resident's associations and representing managing agents at AGMs. Experience of managing a team Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
Feb 14, 2026
Full time
The role The Property Management position will undertake the day to day management of designated client's properties/portfolios reporting to the Team Lead on an ongoing / daily basis. To support the line manager in providing a first rate management service meeting all legislative and statutory controls, best practice guidance issued by the RICS and TPI and those of the firm. Responsibilities Financial management: Contribute directly towards improving the team's profitability Manage the preparation of detailed annual budget of anticipated expenditure for each property in accordance with the service charge procedures within the portfolio. Ensure that the required consultation takes place with lessees in respect of the budget of expenditure and that clear explanatory notes concerning the budget are prepared for the benefit of lessees. Approve and sign all letters to lessees in relation to the annual budget of service charge expenditure and the reporting of the final accounts. Monitor, control and review the monthly and quarterly expenditure against the budget in conjunction with the line manager and partner. Liaise with Client Accounts on service charge income and expenditure. Authorise all invoices received for payment being satisfied that the works or supply represented by the invoice has been properly incurred and satisfactorily completed or delivered. Leasehold management: To ensure that all insurance claims are properly made, estimates obtained for work and to monitor the processing of such claims through the underwriters. To have a good understanding of lease management as well as the head lease, and ensure this is adhered to. Ensure the effective planning and management of all maintenance and repair work and monitor and control all regular maintenance contracts. Inclusive of specifying, tendering and supervising works where necessary. Ensure the regular inspection of all managed buildings and the maintenance of notes concerning those inspections and records and information on health and safety matters. Supervise and monitor the maintenance and updating of the computerised property records system including all contract records and contractor listings. Liaise with tenants, lessees and residents associations as and when required and to attend meetings. Communication: Manage all on site and client staff for whom the Team Lead acts as line manager and to supervise key functions of work of all other support staff working under the Team Lead. Able to communicate effectively with Clients, Leaseholders, Contractors. To manage relationships with Key stakeholders. Health & Safety: Responsible for the day to day monitoring and control of all aspects of health and safety and ensure compliance at all times with current legislation. Work with head of department to pro-actively plan new business strategy Work with head of department to respond to requests for proposal, tenders and presentations. Essential qualifications MTPI (The Property Institute) Relevant Health & Safety training Desired Qualifications ASSOC RICS IOSH (Institution of Occupational Safety and Health) Driving license Essential experience Demonstrable record of delivery to Clients in the UK Real Estate market, with a background in block management. Good working knowledge of all aspects of residential block management including health and safety and all legislation, guidance notes and recommendations made in respect of residential property management either by Statute, by the RICS or by TPI. Prior experience of preparing service charge budgets as well as experience of managing maintenance/repair works and dealing with insurance claims. Experience of dealing with resident's associations and representing managing agents at AGMs. Experience of managing a team Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below: Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don't have all the skills we have asked for - we will support you with the development you need.
Role Overview We are seeking an experienced and highly motivated Site Manager to lead the delivery of large-scale EHV (Extra High Voltage) cable projects. In this key role, you will be responsible for overseeing all on-site construction activities, ensuring projects are completed safely, on time, within budget, and to the highest quality standards. This is an exciting opportunity to take ownership of complex infrastructure works and play a crucial part in driving project success from the ground up. Duties and Responsibilities Project Planning: Develop detailed project plans, including timelines, resource allocation, and budgetary considerations. Site Supervision: Oversee day-to-day operations at the construction site, ensuring work progresses according to schedule and meets quality standards. Health and Safety Compliance: Implement and enforce health and safety protocols to create a safe working environment for all personnel on-site. Resource Management: Coordinate with subcontractors, suppliers, and site personnel to ensure the availability of resources and materials needed for the project. Budget Control: Monitor project expenses and expenditures to ensure adherence to the budget, identifying cost saving opportunities where possible. Quality Assurance: Maintain high quality standards throughout the construction process, conducting inspections and quality checks to ensure compliance with specifications and regulations. Client Communication: Serve as the primary point of contact for clients, providing regular updates on project progress and addressing any concerns or inquiries promptly. Problem solving: Identify and address any issues or obstacles that arise during construction, implementing effective solutions to keep the project on track. Team Leadership: Lead and motivate site personnel, providing guidance, support, and training as needed to ensure optimal performance and productivity. Documentation: Maintain accurate records of project activities, including daily progress reports, change orders, and correspondence with stakeholders. Skills and Experience Experience: Significant experience in construction management, with a proven track record of successfully managing construction projects of varying scales and complexities. Technical Knowledge: Strong understanding of construction methods, materials, and techniques, as well as familiarity with relevant regulations and industry standards. Health and Safety Certification: Certification in health and safety management (e.g., NEBOSH or IOSH) is often required to ensure compliance with health and safety regulations. Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise with clients, subcontractors, and site personnel. Leadership Abilities: Strong leadership and decision making skills, with the ability to motivate and inspire team members to achieve project goals. Organisational Skills: Exceptional organizational and time management abilities, with the capacity to prioritize tasks and manage multiple responsibilities simultaneously. Problem solving Skills: Strong analytical and problem solving skills, with the ability to identify issues and develop practical solutions in a fast paced environment. Qualifications: A relevant degree in construction management, civil engineering, or a related field is typically required, although equivalent experience may be considered. Computer Literacy: Proficiency in project management software and Microsoft Office Suite, as well as familiarity with building information modelling (BIM) software, is advantageous. Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle - it's the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong. Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together. If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.
Feb 14, 2026
Full time
Role Overview We are seeking an experienced and highly motivated Site Manager to lead the delivery of large-scale EHV (Extra High Voltage) cable projects. In this key role, you will be responsible for overseeing all on-site construction activities, ensuring projects are completed safely, on time, within budget, and to the highest quality standards. This is an exciting opportunity to take ownership of complex infrastructure works and play a crucial part in driving project success from the ground up. Duties and Responsibilities Project Planning: Develop detailed project plans, including timelines, resource allocation, and budgetary considerations. Site Supervision: Oversee day-to-day operations at the construction site, ensuring work progresses according to schedule and meets quality standards. Health and Safety Compliance: Implement and enforce health and safety protocols to create a safe working environment for all personnel on-site. Resource Management: Coordinate with subcontractors, suppliers, and site personnel to ensure the availability of resources and materials needed for the project. Budget Control: Monitor project expenses and expenditures to ensure adherence to the budget, identifying cost saving opportunities where possible. Quality Assurance: Maintain high quality standards throughout the construction process, conducting inspections and quality checks to ensure compliance with specifications and regulations. Client Communication: Serve as the primary point of contact for clients, providing regular updates on project progress and addressing any concerns or inquiries promptly. Problem solving: Identify and address any issues or obstacles that arise during construction, implementing effective solutions to keep the project on track. Team Leadership: Lead and motivate site personnel, providing guidance, support, and training as needed to ensure optimal performance and productivity. Documentation: Maintain accurate records of project activities, including daily progress reports, change orders, and correspondence with stakeholders. Skills and Experience Experience: Significant experience in construction management, with a proven track record of successfully managing construction projects of varying scales and complexities. Technical Knowledge: Strong understanding of construction methods, materials, and techniques, as well as familiarity with relevant regulations and industry standards. Health and Safety Certification: Certification in health and safety management (e.g., NEBOSH or IOSH) is often required to ensure compliance with health and safety regulations. Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise with clients, subcontractors, and site personnel. Leadership Abilities: Strong leadership and decision making skills, with the ability to motivate and inspire team members to achieve project goals. Organisational Skills: Exceptional organizational and time management abilities, with the capacity to prioritize tasks and manage multiple responsibilities simultaneously. Problem solving Skills: Strong analytical and problem solving skills, with the ability to identify issues and develop practical solutions in a fast paced environment. Qualifications: A relevant degree in construction management, civil engineering, or a related field is typically required, although equivalent experience may be considered. Computer Literacy: Proficiency in project management software and Microsoft Office Suite, as well as familiarity with building information modelling (BIM) software, is advantageous. Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle - it's the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong. Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together. If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.
Facilities Manager We're now recruiting for aFacilities Managerto join us at our development in East London, Royal Wharf! What you should know Ballymore is a family-owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of aNew Providence Wharf. Important to note Hours of work: 40 per week, 08:30am - 17:30pm Monday to Friday Location: E16, West Silvertown Salary: Competitive annual salary, this will be discussed during application stage What you'll be doing Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department. Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms. Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system. Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our compliance system. To assist in the mobilisation, delivery and coordination of project works on site. To provide facilities related advice and support to the estate management team. To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately elevate issues for further support as required. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Detailed experience in the use of CAFM and compliance software. Experience working in facilities or estate management for a minimum of 8 years. Solid experience in the management of external suppliers, contactors and consultants covering a range of services (primarily hard services) Experience of the management and coordination of health safety. Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners. What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1-2-week period from the date of submission. Not what you're looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Feb 14, 2026
Full time
Facilities Manager We're now recruiting for aFacilities Managerto join us at our development in East London, Royal Wharf! What you should know Ballymore is a family-owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of aNew Providence Wharf. Important to note Hours of work: 40 per week, 08:30am - 17:30pm Monday to Friday Location: E16, West Silvertown Salary: Competitive annual salary, this will be discussed during application stage What you'll be doing Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department. Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms. Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system. Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our compliance system. To assist in the mobilisation, delivery and coordination of project works on site. To provide facilities related advice and support to the estate management team. To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately elevate issues for further support as required. Please note: a full job description will be provided once shortlisted for the role. What you'll need to be successful Detailed experience in the use of CAFM and compliance software. Experience working in facilities or estate management for a minimum of 8 years. Solid experience in the management of external suppliers, contactors and consultants covering a range of services (primarily hard services) Experience of the management and coordination of health safety. Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners. What now? Very simply, apply here! Do not hesitate to apply online today. Updates on applications made via our job boards will be provided over a 1-2-week period from the date of submission. Not what you're looking for? Check out our careers page. Ballymore operate as an equal opportunities' employer.
Senior Property Manager, East Anglia, Up to £55,000 pa (DOE) + Car Allowance + Uncapped Commission TPL Talent Solutions is supporting an established property consultancy to identify an experienced Senior Property Manager to take ownership of a diverse portfolio across East Anglia. This home-based role, travelling to site across East Anglia is a great opportunity for someone with knowledge of building safety, cladding remediation, and leasehold legislation who enjoys operating at a senior level, driving standards and supporting others. Responsibilities will include: Overseeing the management of residential blocks and estates, ensuring service quality and compliance. Leading cladding remediation activity, building safety processes, and engagement with government remediation schemes. Managing building safety obligations including FRAs, EWS1, Golden Thread documentation, and safety case work. Conducting senior level review of site inspections, Section 20 works, and long term maintenance planning. Acting as escalation point for complex lease interpretation, disputes, resident engagement, and tribunal matters. Preparing and overseeing service charge budgets, financial reporting, and long term expenditure planning. Managing contractor performance, procurement routines and supply chain value. Supporting business development opportunities and portfolio growth. Ensuring accurate maintenance of property records, safety documentation, and use of management systems (e.g., Qube). To be considered you will have: In excess of 4 years' experience in residential leasehold/ block management. A strong understanding of landlord & tenant law, building safety regulation and cladding remediation. Hands on experience managing EWS1, fire safety compliance and remediation workflows. Exceptional communicator with strong negotiation and stakeholder management capability. A Proven ability to manage complex caseloads, deadlines and statutory responsibilities. Professional qualifications (TPI, AssocRICS, etc.) is desirable but not essential. Full UK driving licence and willingness to travel. Please contact George on for further information.
Feb 14, 2026
Full time
Senior Property Manager, East Anglia, Up to £55,000 pa (DOE) + Car Allowance + Uncapped Commission TPL Talent Solutions is supporting an established property consultancy to identify an experienced Senior Property Manager to take ownership of a diverse portfolio across East Anglia. This home-based role, travelling to site across East Anglia is a great opportunity for someone with knowledge of building safety, cladding remediation, and leasehold legislation who enjoys operating at a senior level, driving standards and supporting others. Responsibilities will include: Overseeing the management of residential blocks and estates, ensuring service quality and compliance. Leading cladding remediation activity, building safety processes, and engagement with government remediation schemes. Managing building safety obligations including FRAs, EWS1, Golden Thread documentation, and safety case work. Conducting senior level review of site inspections, Section 20 works, and long term maintenance planning. Acting as escalation point for complex lease interpretation, disputes, resident engagement, and tribunal matters. Preparing and overseeing service charge budgets, financial reporting, and long term expenditure planning. Managing contractor performance, procurement routines and supply chain value. Supporting business development opportunities and portfolio growth. Ensuring accurate maintenance of property records, safety documentation, and use of management systems (e.g., Qube). To be considered you will have: In excess of 4 years' experience in residential leasehold/ block management. A strong understanding of landlord & tenant law, building safety regulation and cladding remediation. Hands on experience managing EWS1, fire safety compliance and remediation workflows. Exceptional communicator with strong negotiation and stakeholder management capability. A Proven ability to manage complex caseloads, deadlines and statutory responsibilities. Professional qualifications (TPI, AssocRICS, etc.) is desirable but not essential. Full UK driving licence and willingness to travel. Please contact George on for further information.
Multi-Site Manager - Editions North London Sites Deliveroo Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past years, including significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started! Editions Deliveroo Editions were the world's first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards - outperforming their brick & mortar KPI's! This is the reason why many of the industry's leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas. Site Operations Great people help to drive our business forward and we are always looking for more to join our sites. If you don't have the exact experience, that's okay, we'd still love to hear from you. Does this sound tasty to you? Take a look at our Multi-Site Manager role and apply below to join the Roo family. The Role - Multi Site Manager The Multi-Site Manager is responsible for driving the highest possible performance across their site(s). They support and hold the Site Manager accountable in their daily running of site operation. We play to win - The role requires maximising customer satisfaction by delivering operational KPIs and maximising profitability by minimising costs (incl. optimising labour efficiencies). It also requires the upholding of industry leading compliance standards. The Multi-Site Manager is responsible for living and breathing our marketplace by creating a positive and cooperative working environment for all team members and fostering development to ensure career development. What You'll be Doing Plan your work week most effectively between your respective sites (1-4) to ensure that you have the greatest possible impact on your team and the operation. The operational nature of the role will require you to work weekends, late nights, as well as shifts on public holidays. Lead through your respective teams, working closely with the Site Manager(s) in your respective sites (1-4), to achieve all company objectives and goals. This will require an ability to lead effectively at a distance whilst also remaining willing and able to get stuck in! Lead in accordance with the Deliveroo values and ensure your team follows suit. Act as a People Manager for all our staff colleagues and support them throughout their organisational life cycle. This includes the requirement to manage HR/ER cases. Execute cost control and adherence to budgets. Forecasting yearly costs for your site as part of the financial planning process. As a multi site manager you will own Opex, repair & maintenance working within the prescribed labour (hours) targets, and Utilities costs for your respective sites. Recruit and onboard Editions team members within your respective site. Develop, train and motivate all employees to achieve company targets (incl. Peakon). Conduct performance evaluations, identify training needs, and provide coaching and feedback to improve staff skills and performance using tools such as PDPs & PIPs. Complete high quality schedules, ensuring appropriate staffing level for your respective sites adhering to company labour targets and working time directive requirements. Supervise accurate timekeeping and manage team holiday entitlements in the most effective way. Demonstrate operational excellence by meeting KPI targets across your respective sites constantly seeking to improve. Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. Drive strong standards within your sites, adhering to merchandising and space management principles in addition to delivering a clean, tidy, organised site environment. Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for the operation. Oversee weekly compliance checks and audits across your site(s). Staying up to date with local authorities and regulations. Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards. Host and participate in relevant meetings. Identifying areas of improvement and working with your teams to address specific issues or concerns raised to improve the overall customer experience. Build strong relationships with your restaurant partners, using stakeholder management and leadership skills to drive performance, resolve issues and deliver results (ie: partner level reporting). Maintain good relations to uphold Deliveroo's positive reputation with all external parties, e.g. neighbours, landlords, contractors. Liaise with your various counterparts across the business to improve overall operational performance. Participate and/or lead projects, initiatives and activities to improve the operating model and achieve company objectives. Requirements Minimum of 3-4 years of management level food & beverage experience. Ideally in the restaurant industry. Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful. A good understanding and track record in managing and influencing the P&L and KPIs performance of your business. Capability and track record for project management. Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV). Great knowledge of food safety and health and safety compliance requirements. Previous experience in leading a team, including recruiting, training, and developing team members. Can demonstrate excellent communication skills, both verbally and written. Highly organised individual with exceptional attention to detail who has the ability to apply project management skills to tackle various challenges. Tech savvy and comfortable working with numbers and using data to inform your decisions (Experience with G Suite, Looker or other data visualisation tools preferred). 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food tech companies. Right to work in the relevant country. Willingness to travel between multiple locations in line with Deliveroo Travel Policy. Willingness to comply with Site Operations Ways of Working policy. Valid Driving Licence or in the process of obtaining a full licence. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Benefits Funded single cover healthcare on our core plan, with the option to add family members at own cost. On-site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. . click apply for full job details
Feb 14, 2026
Full time
Multi-Site Manager - Editions North London Sites Deliveroo Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past years, including significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started! Editions Deliveroo Editions were the world's first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards - outperforming their brick & mortar KPI's! This is the reason why many of the industry's leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas. Site Operations Great people help to drive our business forward and we are always looking for more to join our sites. If you don't have the exact experience, that's okay, we'd still love to hear from you. Does this sound tasty to you? Take a look at our Multi-Site Manager role and apply below to join the Roo family. The Role - Multi Site Manager The Multi-Site Manager is responsible for driving the highest possible performance across their site(s). They support and hold the Site Manager accountable in their daily running of site operation. We play to win - The role requires maximising customer satisfaction by delivering operational KPIs and maximising profitability by minimising costs (incl. optimising labour efficiencies). It also requires the upholding of industry leading compliance standards. The Multi-Site Manager is responsible for living and breathing our marketplace by creating a positive and cooperative working environment for all team members and fostering development to ensure career development. What You'll be Doing Plan your work week most effectively between your respective sites (1-4) to ensure that you have the greatest possible impact on your team and the operation. The operational nature of the role will require you to work weekends, late nights, as well as shifts on public holidays. Lead through your respective teams, working closely with the Site Manager(s) in your respective sites (1-4), to achieve all company objectives and goals. This will require an ability to lead effectively at a distance whilst also remaining willing and able to get stuck in! Lead in accordance with the Deliveroo values and ensure your team follows suit. Act as a People Manager for all our staff colleagues and support them throughout their organisational life cycle. This includes the requirement to manage HR/ER cases. Execute cost control and adherence to budgets. Forecasting yearly costs for your site as part of the financial planning process. As a multi site manager you will own Opex, repair & maintenance working within the prescribed labour (hours) targets, and Utilities costs for your respective sites. Recruit and onboard Editions team members within your respective site. Develop, train and motivate all employees to achieve company targets (incl. Peakon). Conduct performance evaluations, identify training needs, and provide coaching and feedback to improve staff skills and performance using tools such as PDPs & PIPs. Complete high quality schedules, ensuring appropriate staffing level for your respective sites adhering to company labour targets and working time directive requirements. Supervise accurate timekeeping and manage team holiday entitlements in the most effective way. Demonstrate operational excellence by meeting KPI targets across your respective sites constantly seeking to improve. Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. Drive strong standards within your sites, adhering to merchandising and space management principles in addition to delivering a clean, tidy, organised site environment. Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for the operation. Oversee weekly compliance checks and audits across your site(s). Staying up to date with local authorities and regulations. Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards. Host and participate in relevant meetings. Identifying areas of improvement and working with your teams to address specific issues or concerns raised to improve the overall customer experience. Build strong relationships with your restaurant partners, using stakeholder management and leadership skills to drive performance, resolve issues and deliver results (ie: partner level reporting). Maintain good relations to uphold Deliveroo's positive reputation with all external parties, e.g. neighbours, landlords, contractors. Liaise with your various counterparts across the business to improve overall operational performance. Participate and/or lead projects, initiatives and activities to improve the operating model and achieve company objectives. Requirements Minimum of 3-4 years of management level food & beverage experience. Ideally in the restaurant industry. Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful. A good understanding and track record in managing and influencing the P&L and KPIs performance of your business. Capability and track record for project management. Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV). Great knowledge of food safety and health and safety compliance requirements. Previous experience in leading a team, including recruiting, training, and developing team members. Can demonstrate excellent communication skills, both verbally and written. Highly organised individual with exceptional attention to detail who has the ability to apply project management skills to tackle various challenges. Tech savvy and comfortable working with numbers and using data to inform your decisions (Experience with G Suite, Looker or other data visualisation tools preferred). 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food tech companies. Right to work in the relevant country. Willingness to travel between multiple locations in line with Deliveroo Travel Policy. Willingness to comply with Site Operations Ways of Working policy. Valid Driving Licence or in the process of obtaining a full licence. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Benefits Funded single cover healthcare on our core plan, with the option to add family members at own cost. On-site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. . click apply for full job details
Senior Property Manager, East Anglia, Up to £55,000 pa (DOE) + Car Allowance + Uncapped Commission TPL Talent Solutions is supporting an established property consultancy to identify an experienced Senior Property Manager to take ownership of a diverse portfolio across East Anglia. This home-based role, travelling to site across East Anglia is a great opportunity for someone with knowledge of building safety, cladding remediation, and leasehold legislation who enjoys operating at a senior level, driving standards and supporting others. Responsibilities will include: Overseeing the management of residential blocks and estates, ensuring service quality and compliance. Leading cladding remediation activity, building safety processes, and engagement with government remediation schemes. Managing building safety obligations including FRAs, EWS1, Golden Thread documentation, and safety case work. Conducting senior level review of site inspections, Section 20 works, and long term maintenance planning. Acting as escalation point for complex lease interpretation, disputes, resident engagement, and tribunal matters. Preparing and overseeing service charge budgets, financial reporting, and long term expenditure planning. Managing contractor performance, procurement routines and supply chain value. Supporting business development opportunities and portfolio growth. Ensuring accurate maintenance of property records, safety documentation, and use of management systems (e.g., Qube). To be considered you will have: In excess of 4 years' experience in residential leasehold/ block management. A strong understanding of landlord & tenant law, building safety regulation and cladding remediation. Hands on experience managing EWS1, fire safety compliance and remediation workflows. Exceptional communicator with strong negotiation and stakeholder management capability. A Proven ability to manage complex caseloads, deadlines and statutory responsibilities. Professional qualifications (TPI, AssocRICS, etc.) is desirable but not essential. Full UK driving licence and willingness to travel. Please contact George on for further information.
Feb 14, 2026
Full time
Senior Property Manager, East Anglia, Up to £55,000 pa (DOE) + Car Allowance + Uncapped Commission TPL Talent Solutions is supporting an established property consultancy to identify an experienced Senior Property Manager to take ownership of a diverse portfolio across East Anglia. This home-based role, travelling to site across East Anglia is a great opportunity for someone with knowledge of building safety, cladding remediation, and leasehold legislation who enjoys operating at a senior level, driving standards and supporting others. Responsibilities will include: Overseeing the management of residential blocks and estates, ensuring service quality and compliance. Leading cladding remediation activity, building safety processes, and engagement with government remediation schemes. Managing building safety obligations including FRAs, EWS1, Golden Thread documentation, and safety case work. Conducting senior level review of site inspections, Section 20 works, and long term maintenance planning. Acting as escalation point for complex lease interpretation, disputes, resident engagement, and tribunal matters. Preparing and overseeing service charge budgets, financial reporting, and long term expenditure planning. Managing contractor performance, procurement routines and supply chain value. Supporting business development opportunities and portfolio growth. Ensuring accurate maintenance of property records, safety documentation, and use of management systems (e.g., Qube). To be considered you will have: In excess of 4 years' experience in residential leasehold/ block management. A strong understanding of landlord & tenant law, building safety regulation and cladding remediation. Hands on experience managing EWS1, fire safety compliance and remediation workflows. Exceptional communicator with strong negotiation and stakeholder management capability. A Proven ability to manage complex caseloads, deadlines and statutory responsibilities. Professional qualifications (TPI, AssocRICS, etc.) is desirable but not essential. Full UK driving licence and willingness to travel. Please contact George on for further information.
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS NOON 27 FEBRUARY 2026 INTERVIEWS WILL BE HELD 6 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Feb 14, 2026
Full time
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS NOON 27 FEBRUARY 2026 INTERVIEWS WILL BE HELD 6 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair. Why Ferrovial? Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence:Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: MEP Package Manager The MEP Package Manager oversees the planning, procurement, installation, testing, and commissioning of all Mechanical, Electrical, and Public Health packages on Grain to Tilbury project. This role ensures that MEP works are executed safely, on time, within budget, and to the required quality standards while maintaining strong communication between design teams, subcontractors, and the main contractor. The MEP packages in Grain to Tilbury project comprises the tunnel services (HV circuits, ventilation, heat detection, comms and radio) and the headhouse services (LV, lighting, HVAC, Fire detection, and water supply) Location:Tilbury Key Responsibilities Project Coordination Lead the coordination of MEP services across all project stages, ensuring integration with civil works. Support design team with design development, reviewing drawings, specifications, and technical submissions. Chair MEP coordination meetings and track actions to closure. Liaise with consultants, subcontractors, and internal teams to resolve technical issues. Package Management Oversee procurement of MEP packages, including tendering, evaluation, and appointment of subcontractors. Manage subcontractor performance, ensuring compliance with programme, quality, and safety requirements. Monitor progress of MEP works and report regularly to the Project Manager. Ensure all MEP installations meet statutory, regulatory, and client requirements. Technical & Quality Control Review and approve method statements, risk assessments, and technical submittals. Ensure installation quality through inspections, snagging, and commissioning oversight. Coordinate testing, commissioning, and handover documentation (O&M manuals, as-builts, certifications). Programme & Commercial Management Develop and maintain detailed MEP programmes aligned with the overall project schedule. Track progress, identify delays, and implement recovery strategies. Support commercial teams with valuations, variations, change control, and cost reporting. Ensure MEP packages are delivered within budget. Health, Safety & Compliance Promote and enforce high standards of health and safety across all MEP activities. Ensure compliance with building regulations, industry standards, and project-specific requirements. Skills & Qualifications Essential Strong background in Mechanical or Electrical engineering. Experience managing MEP packages on medium to large construction projects. Excellent understanding of building services, coordination processes, and commissioning stage. Strong communication, leadership, and problem solving skills. Ability to manage multiple subcontractors and stakeholders. Desirable Degree in Mechanical, Electrical, or Building Services Engineering. Experience with BIM and digital coordination tools (e.g., Navisworks, Revit). Knowledge of NEC or JCT contract forms. Typical Reporting Structure Reports to:Project Manager Manages:MEP subcontractors, specialist suppliers, commissioning teams Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class") , or any other protected class in accordance with applicable laws.
Feb 14, 2026
Full time
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy. Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair. Why Ferrovial? Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference. Collaborative excellence:Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued. Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation. Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth. Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health. Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency. Job Description: MEP Package Manager The MEP Package Manager oversees the planning, procurement, installation, testing, and commissioning of all Mechanical, Electrical, and Public Health packages on Grain to Tilbury project. This role ensures that MEP works are executed safely, on time, within budget, and to the required quality standards while maintaining strong communication between design teams, subcontractors, and the main contractor. The MEP packages in Grain to Tilbury project comprises the tunnel services (HV circuits, ventilation, heat detection, comms and radio) and the headhouse services (LV, lighting, HVAC, Fire detection, and water supply) Location:Tilbury Key Responsibilities Project Coordination Lead the coordination of MEP services across all project stages, ensuring integration with civil works. Support design team with design development, reviewing drawings, specifications, and technical submissions. Chair MEP coordination meetings and track actions to closure. Liaise with consultants, subcontractors, and internal teams to resolve technical issues. Package Management Oversee procurement of MEP packages, including tendering, evaluation, and appointment of subcontractors. Manage subcontractor performance, ensuring compliance with programme, quality, and safety requirements. Monitor progress of MEP works and report regularly to the Project Manager. Ensure all MEP installations meet statutory, regulatory, and client requirements. Technical & Quality Control Review and approve method statements, risk assessments, and technical submittals. Ensure installation quality through inspections, snagging, and commissioning oversight. Coordinate testing, commissioning, and handover documentation (O&M manuals, as-builts, certifications). Programme & Commercial Management Develop and maintain detailed MEP programmes aligned with the overall project schedule. Track progress, identify delays, and implement recovery strategies. Support commercial teams with valuations, variations, change control, and cost reporting. Ensure MEP packages are delivered within budget. Health, Safety & Compliance Promote and enforce high standards of health and safety across all MEP activities. Ensure compliance with building regulations, industry standards, and project-specific requirements. Skills & Qualifications Essential Strong background in Mechanical or Electrical engineering. Experience managing MEP packages on medium to large construction projects. Excellent understanding of building services, coordination processes, and commissioning stage. Strong communication, leadership, and problem solving skills. Ability to manage multiple subcontractors and stakeholders. Desirable Degree in Mechanical, Electrical, or Building Services Engineering. Experience with BIM and digital coordination tools (e.g., Navisworks, Revit). Knowledge of NEC or JCT contract forms. Typical Reporting Structure Reports to:Project Manager Manages:MEP subcontractors, specialist suppliers, commissioning teams Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class") , or any other protected class in accordance with applicable laws.
The Head of Finance and Contracts will provide strategic and operational financial leadership across Aspiro Healthcares Derbyshire and Northamptonshire sites. The post-holder will be responsible for ensuring robust financial governance, accurate financial reporting, effective budgeting and forecasting and the long-term financial sustainability of the organisation. This is a senior leadership role, working closely with the Partnership, Finance team and Senior Leadership team to support informed decision-making and efficient service delivery within a complex, multi-disciplinary healthcare environment. Main duties of the job Strategic Financial Leadership NHS Income & Contract Management Leadership & Team Management Digital Transformation & Process Improvement About us Aspiro Healthcare is a clinically led GP partnership, encompassing eight practices across Derbyshire and Northamptonshire, employing over 200 employees within a diverse multi-disciplinary team. Governed by a Board of GP Partners, the organisation operates at scale within a busy and complex Primary Care Environment. We are a long-established training practice, with a proud history of developing both clinical and non-clinical staff and a strong commitment to learning, quality and continuous improvement. In recent years, the group has undergone a significant period of transformation, including the merger of multiple GMS contracts, strengthening governance arrangements and enabling a more integrated and sustainable operating model. We are forward-thinking and ambitious, focused on delivering high-quality patient care while building long-term financial resilience in an evolving NHS setting. Job responsibilities 1. Key Duties & Responsibilities 1.1 Strategic Financial Leadership Lead the development and delivery of the organisationsfinancial strategy. Support the Partners and Senior Leadership team with financial planning, business case and growth decisions. Provide clear financial insight to support service development and workforce planning. Support the GP Partners and Senior Leadership team in maintaining Financial and Operational stability. 1.2 Budgeting, Forecasting & Financial Control Lead the annual budget-setting process across all sites and services. Produce regular financial forecasts, identifying risks and opportunities. Ensure strong financial controls are in place and consistently applied. Monitor business performance against budgets, including: Income generation and collection Staffing and workforce costs Locum and agency spend Premises and estates costs 1.3 Management Accounts & Reporting Working alongside the practice accountants produce accurate and timely monthly management accounts. Provide meaningful financial reports to Partners, highlighting variances and trends. Ensure financial information is accessible and understandable to non-finance colleagues. 1.4 Payroll, Pay & Workforce Costs Oversee outsourced payroll providers to ensure accuracy, timelines and compliance with HMRC, pensions and statutory requirements. Ensure correct application of gross and net pay, deductions and pension contributions. Oversee business compliance with NHS pension scheme obligations including auto enrolment, monthly payroll contribution, periodic member contribution updates, salaried GP annual reporting obligations. Review and sign off payroll outputs, ensuring errors are identified and resolved promptly. Work closely with HR and Operations on: Pay structures and workforce cost management Locum and bank staff arrangements 1.5 NHS Income & Contract Management Oversee financial management of all income streams, including: Core Contracts. Enhanced Services. Primary Care Network Income. External commercial contracts. Additional Roles Reimbursement Scheme, Investment and Impact Fund, Quality and Outcomes Framework and other NHS funding. Take full responsibility for the financial and operational oversight of all organisational contracts, ensuring they deliver maximum financial efficiency and value. Lead on the management of the GMS contract, ensuring full utilisation, accurate claims and identification of opportunities to maximise financial gain. Work in partnership with the Head of Operations to ensure all contractual obligations are met and to optimise the financial return of commissioned services. Lead the organisations annual contractual negotiations with key stakeholders for both NHS and non NHS contracts, securing the most advantageous financial terms and ensuring alignment with organisational priorities. Provide advice to GP Partners and Senior Leadership team regarding contractual risks, financial opportunities and performance issues. Oversee ongoing regulatory and contractual compliance, ensuring all contracts meet NHS, statutory and assurance requirements. Monitor performance across all contracts, identifying financial risks, cost pressures and opportunities for renegotiation or service redesign. Maintain strong relationships with commissioners, suppliers and external partners, acting as the organisational lead for all contract related matters. Ensure income is accurately claimed, reconciled and reported. Monitor contract performance and financial risks. Ensure compliance with all relevant financial, regulatory and NHS requirements. Lead internal and external audits. Identify financial risks and develop mitigation plans. Maintain strong financial governance across the organisation. Lead, manage and develop the Finance team. Set clear standards for accuracy, timelines and professionalism. Ensure resilience within the finance function and support continuous improvement. Act as a key business partner to Operations, HR and clinical leadership teams. Support operational efficiency initiatives and service redesign. Provide constructive challenge and financial insight to support effective decision-making. 1.9Digital Transformation & Process Improvement Identify and implement financial software and technology solutions to streamline processes, improve accuracy and enhance reporting. Drive automation of routine tasks e.g., invoice processing, payroll checks to reduce manual workload and risk of error. Ensure the finance function leverages data analytics tools for better forecasting and decision-making. 2. Confidentiality The post-holder will have access to confidential financial, staff and patient-related information and must comply with all organisational policies relating to confidentiality, data protection and information governance. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with Aspiro policies and procedures relating to confidentiality and the protection of personal and sensitive data. 3. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Aspiro Health & Safety policy, the Health & Safety manual and the Aspiro Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to Aspiro guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Active reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas generally clean and overseeing Site Managers in the maintenance of general standards of cleanliness consistent with the scope of their role. Undertaking periodic infection control training - minimum annually. Reporting potential risks identified to the Aspiro Management. 4. Equality & Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Aspiro procedures and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights. 5. Job Description Reviews This job description is intended to provide an outline of the key tasks and responsibilities only, the list is non-exhaustive. There may be other duties required of the post holder commensurate with their position. This description will be open to regular review and may be amended in the light of developing or changing services, or as part of an individual performance review process . click apply for full job details
Feb 14, 2026
Full time
The Head of Finance and Contracts will provide strategic and operational financial leadership across Aspiro Healthcares Derbyshire and Northamptonshire sites. The post-holder will be responsible for ensuring robust financial governance, accurate financial reporting, effective budgeting and forecasting and the long-term financial sustainability of the organisation. This is a senior leadership role, working closely with the Partnership, Finance team and Senior Leadership team to support informed decision-making and efficient service delivery within a complex, multi-disciplinary healthcare environment. Main duties of the job Strategic Financial Leadership NHS Income & Contract Management Leadership & Team Management Digital Transformation & Process Improvement About us Aspiro Healthcare is a clinically led GP partnership, encompassing eight practices across Derbyshire and Northamptonshire, employing over 200 employees within a diverse multi-disciplinary team. Governed by a Board of GP Partners, the organisation operates at scale within a busy and complex Primary Care Environment. We are a long-established training practice, with a proud history of developing both clinical and non-clinical staff and a strong commitment to learning, quality and continuous improvement. In recent years, the group has undergone a significant period of transformation, including the merger of multiple GMS contracts, strengthening governance arrangements and enabling a more integrated and sustainable operating model. We are forward-thinking and ambitious, focused on delivering high-quality patient care while building long-term financial resilience in an evolving NHS setting. Job responsibilities 1. Key Duties & Responsibilities 1.1 Strategic Financial Leadership Lead the development and delivery of the organisationsfinancial strategy. Support the Partners and Senior Leadership team with financial planning, business case and growth decisions. Provide clear financial insight to support service development and workforce planning. Support the GP Partners and Senior Leadership team in maintaining Financial and Operational stability. 1.2 Budgeting, Forecasting & Financial Control Lead the annual budget-setting process across all sites and services. Produce regular financial forecasts, identifying risks and opportunities. Ensure strong financial controls are in place and consistently applied. Monitor business performance against budgets, including: Income generation and collection Staffing and workforce costs Locum and agency spend Premises and estates costs 1.3 Management Accounts & Reporting Working alongside the practice accountants produce accurate and timely monthly management accounts. Provide meaningful financial reports to Partners, highlighting variances and trends. Ensure financial information is accessible and understandable to non-finance colleagues. 1.4 Payroll, Pay & Workforce Costs Oversee outsourced payroll providers to ensure accuracy, timelines and compliance with HMRC, pensions and statutory requirements. Ensure correct application of gross and net pay, deductions and pension contributions. Oversee business compliance with NHS pension scheme obligations including auto enrolment, monthly payroll contribution, periodic member contribution updates, salaried GP annual reporting obligations. Review and sign off payroll outputs, ensuring errors are identified and resolved promptly. Work closely with HR and Operations on: Pay structures and workforce cost management Locum and bank staff arrangements 1.5 NHS Income & Contract Management Oversee financial management of all income streams, including: Core Contracts. Enhanced Services. Primary Care Network Income. External commercial contracts. Additional Roles Reimbursement Scheme, Investment and Impact Fund, Quality and Outcomes Framework and other NHS funding. Take full responsibility for the financial and operational oversight of all organisational contracts, ensuring they deliver maximum financial efficiency and value. Lead on the management of the GMS contract, ensuring full utilisation, accurate claims and identification of opportunities to maximise financial gain. Work in partnership with the Head of Operations to ensure all contractual obligations are met and to optimise the financial return of commissioned services. Lead the organisations annual contractual negotiations with key stakeholders for both NHS and non NHS contracts, securing the most advantageous financial terms and ensuring alignment with organisational priorities. Provide advice to GP Partners and Senior Leadership team regarding contractual risks, financial opportunities and performance issues. Oversee ongoing regulatory and contractual compliance, ensuring all contracts meet NHS, statutory and assurance requirements. Monitor performance across all contracts, identifying financial risks, cost pressures and opportunities for renegotiation or service redesign. Maintain strong relationships with commissioners, suppliers and external partners, acting as the organisational lead for all contract related matters. Ensure income is accurately claimed, reconciled and reported. Monitor contract performance and financial risks. Ensure compliance with all relevant financial, regulatory and NHS requirements. Lead internal and external audits. Identify financial risks and develop mitigation plans. Maintain strong financial governance across the organisation. Lead, manage and develop the Finance team. Set clear standards for accuracy, timelines and professionalism. Ensure resilience within the finance function and support continuous improvement. Act as a key business partner to Operations, HR and clinical leadership teams. Support operational efficiency initiatives and service redesign. Provide constructive challenge and financial insight to support effective decision-making. 1.9Digital Transformation & Process Improvement Identify and implement financial software and technology solutions to streamline processes, improve accuracy and enhance reporting. Drive automation of routine tasks e.g., invoice processing, payroll checks to reduce manual workload and risk of error. Ensure the finance function leverages data analytics tools for better forecasting and decision-making. 2. Confidentiality The post-holder will have access to confidential financial, staff and patient-related information and must comply with all organisational policies relating to confidentiality, data protection and information governance. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with Aspiro policies and procedures relating to confidentiality and the protection of personal and sensitive data. 3. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Aspiro Health & Safety policy, the Health & Safety manual and the Aspiro Infection Control policy and published procedures. This will include: Using personal security systems within the workplace according to Aspiro guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Active reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas generally clean and overseeing Site Managers in the maintenance of general standards of cleanliness consistent with the scope of their role. Undertaking periodic infection control training - minimum annually. Reporting potential risks identified to the Aspiro Management. 4. Equality & Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Aspiro procedures and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights. 5. Job Description Reviews This job description is intended to provide an outline of the key tasks and responsibilities only, the list is non-exhaustive. There may be other duties required of the post holder commensurate with their position. This description will be open to regular review and may be amended in the light of developing or changing services, or as part of an individual performance review process . click apply for full job details
Unit 21/22 White Lion Walk, Guildford, Surrey. GU1 3DN Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 14, 2026
Full time
Unit 21/22 White Lion Walk, Guildford, Surrey. GU1 3DN Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
34 Swan Walk Shopping Centre, Horsham, West Sussex RH12 1HQ Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitmentli> Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
Feb 13, 2026
Full time
34 Swan Walk Shopping Centre, Horsham, West Sussex RH12 1HQ Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitmentli> Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday) Unspent criminal convictions Please note in the box below any unspent criminal convictions (not spent) under the Rehabillitation of Offenders Act 1974. If none, please select 'none'. Medical Conditions Do you have any medical conditions, that could impact your ability to carry out the role you are applying for, that you feel we should know about? If none, please select 'none'. If you require any reasonable adjustments for any further part of the recruitment process, please state below I confirm that all of the information provided by me on this form is correct and accurate and I understand that if any of the information I have provided is later found to be false or misleading, any offer of employment may be withdrawn or my employment terminated. By ticking this box, I consent to Cards Direct using and keeping the information I have provided on this application form, or elsewhere as part of the recruitment process, in accordance to the Candidate Data Policy (can be found on the Cards Direct website). If unsuccessful, I also confirm I am happy for it to be used and kept for the purpose of future recruitment and give my permission for Cards Direct to contact me in the event of there being any other vacancies for which I may be suitable, which arise during that time
We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract. You will be joining a dynamic, supportive and hard-working team working consistently above their targets. This role is suited to both established senior managers and those looking to move into a more senior role. St John s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John s Wood, we work out in the community, in people s homes, providing care to more than 4,500 people every year. If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you. Key responsibilities of the Senior Fundraising Manager? Strategic Leadership & Income Generation Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams. Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives. Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income. Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms. 2. Team Leadership & Management Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy. Develop clear annual training, time management, and support plans for staff and volunteers. Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture. 3. Volunteer Programme Oversight Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention. Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities. Ensure all volunteers receive regular feedback and adhere to health and safety requirements. Maintain and develop the programme in line with Investing in Volunteers standards. 4. Donor Relations & Stakeholder Engagement Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters. Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role. Enhance the Hospice s visibility and supporter engagement through partnership building and community presence. 5. Data, Finance & Compliance Ensure all donor and volunteer records are held and maintained under GDPR and internal data protection regulations. Am I the right person for this Senior Fundraising Manager role? At least 3 years experience in the fundraising sector Experience in managing volunteers and/ or a team of employees with ability to motivate Experience in Community/ event fundraising Experience with an individual/ regular giving programme A proven track record of delivering against targets and deadlines Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action Experience of representing an organisation at senior level Excellent communication skills both written and verbal Management of people from all diverse backgrounds Attention to detail Knowledge of all main Office 365 suite and CRM systems Understanding of GDPR, Gift Aid and Charity Governance Why apply for this role? At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; When you become part of the HJE Family, these are some of the benefits you will receive: Private healthcare scheme worth up to £20,000 per year 27 days annual leave Blue Light Card discounts Interest-free season ticket loans Cycle to work scheme Free eye check-up vouchers with contribution towards lenses Free newspaper and media subscriptions Local Business discounts Discount in our Hospice Charity shop Refer a Friend scheme Free Cinema Society Membership offering discounted tickets Personal development and training courses Annual events and recognition awards Career progression and increments For employees joining us from the NHS, we can provide continuation of your NHS pension If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
Feb 13, 2026
Full time
We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract. You will be joining a dynamic, supportive and hard-working team working consistently above their targets. This role is suited to both established senior managers and those looking to move into a more senior role. St John s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John s Wood, we work out in the community, in people s homes, providing care to more than 4,500 people every year. If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you. Key responsibilities of the Senior Fundraising Manager? Strategic Leadership & Income Generation Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams. Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives. Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income. Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms. 2. Team Leadership & Management Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy. Develop clear annual training, time management, and support plans for staff and volunteers. Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture. 3. Volunteer Programme Oversight Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention. Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities. Ensure all volunteers receive regular feedback and adhere to health and safety requirements. Maintain and develop the programme in line with Investing in Volunteers standards. 4. Donor Relations & Stakeholder Engagement Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters. Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role. Enhance the Hospice s visibility and supporter engagement through partnership building and community presence. 5. Data, Finance & Compliance Ensure all donor and volunteer records are held and maintained under GDPR and internal data protection regulations. Am I the right person for this Senior Fundraising Manager role? At least 3 years experience in the fundraising sector Experience in managing volunteers and/ or a team of employees with ability to motivate Experience in Community/ event fundraising Experience with an individual/ regular giving programme A proven track record of delivering against targets and deadlines Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action Experience of representing an organisation at senior level Excellent communication skills both written and verbal Management of people from all diverse backgrounds Attention to detail Knowledge of all main Office 365 suite and CRM systems Understanding of GDPR, Gift Aid and Charity Governance Why apply for this role? At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; When you become part of the HJE Family, these are some of the benefits you will receive: Private healthcare scheme worth up to £20,000 per year 27 days annual leave Blue Light Card discounts Interest-free season ticket loans Cycle to work scheme Free eye check-up vouchers with contribution towards lenses Free newspaper and media subscriptions Local Business discounts Discount in our Hospice Charity shop Refer a Friend scheme Free Cinema Society Membership offering discounted tickets Personal development and training courses Annual events and recognition awards Career progression and increments For employees joining us from the NHS, we can provide continuation of your NHS pension If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 13, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Community Development Manager (A new and exciting position funded by The National Lottery Community Fund) About Us Queen Street Community Centre (QSCC) is based in the heart of the Anglesey Ward of Burton upon Trent, East Staffordshire We provide a welcoming, inclusive community space that brings people together through a wide range of activities, health and wellbeing services, learning opportunities and cultural celebrations. We work in partnership with voluntary, statutory and community organisations to address health inequalities, reduce isolation and build stronger, more connected communities. As the centre has grown and now operates seven days a week, we are strengthening our staffing structure to support our next phase of development. We believe the strongest and most sustainable community solutions are built with people, not for them. Role Overview The Community Development Manager (CDM) will play a key leadership role for Queen Street Community Centre, bridging day-to-day operations and strategic governance. You will work from the community upwards, ensuring community and partner voices are embedded in decision-making, service development and future planning. You will bring a strong understanding of diverse communities and health inequalities, helping QSCC continue to build spaces that matter both physically (inside and outside the building) and socially (activities, groups and partnerships). The post will also provide line management, supervision and annual appraisal for staff, while leading on fundraising, partnership development and sustainability to support the long-term future of the centre. Key Responsibilities Community Development & Engagement Work from the community upwards, embedding community voice in planning, delivery and evaluation Increase meaningful community engagement, participation and ownership of QSCC Build strong relationships with residents, families and community groups Understand and respond to diverse communities and health inequalities using both data and lived experience Support and encourage community-led and parent-led activities Help create and improve spaces that matter to the community, both indoors and outdoors Partnerships & Strategic Development Develop and maintain strong partnerships with voluntary, statutory and community organisations Ensure community and partner voices are included in decision-making and service design Represent QSCC at local forums, steering groups and partnership meetings Identify opportunities for collaborative projects that benefit the community Funding, Fundraising & Sustainability Lead on small fundraising and grant applications, with proven experience of securing funding Manage funded projects in line with agreed outcomes, monitoring and reporting requirements Work with Trustees to grow income streams and ensure long-term sustainability of the role and organisation Management, Governance & Safeguarding Oversee organisational policies and procedures, including safeguarding Act as the operational safeguarding lead (training provided if required) Support safer recruitment, staff supervision and volunteer development Provide regular supervision and annual appraisal for staff, supporting wellbeing, development and performance Provide regular written and verbal reports to the Trustee Board Ensure compliance with funder requirements, governance expectations and charitable standards Operational Oversight Oversee bookkeeping and financial processes in liaison with Trustees and Bookkeeper Planning and Coordination of internal and external building improvements Ensure QSCC remains welcoming, accessible inclusive and well-managed Have responsibility for health and safety, reporting concerns to the Trustees Person Specification Essential Criteria Proven experience in community development, engagement or a related field Strong understanding of diverse communities and health inequalities Experience of working from the community upwards, embedding community and partner voices in decision-making Proven experience of fundraising and grant management Experience of partnership working across voluntary, statutory and community sectors Experience of supervising staff or volunteers and supporting development through supervision and appraisal Strong communication, relationship-building and organisational skills Knowledge of safeguarding and inclusive practice Commitment to equality, diversity and inclusion Ability to work independently and collaboratively Flexible approach to working hours, including occasional evenings or weekends Desirable Criteria Experience of monitoring, evaluation and impact reporting Understanding of charity governance and working with trustees Experience of working in areas facing social or health inequalities What We Offer Flexible working hours Opportunity to make a meaningful difference within a local community Supportive and experienced Trustee Board A welcoming, values-led organisation rooted in community voice Closing Date: Sunday 1st March 2026 Interviews: Wednesday 11th March 2026
Feb 13, 2026
Full time
Community Development Manager (A new and exciting position funded by The National Lottery Community Fund) About Us Queen Street Community Centre (QSCC) is based in the heart of the Anglesey Ward of Burton upon Trent, East Staffordshire We provide a welcoming, inclusive community space that brings people together through a wide range of activities, health and wellbeing services, learning opportunities and cultural celebrations. We work in partnership with voluntary, statutory and community organisations to address health inequalities, reduce isolation and build stronger, more connected communities. As the centre has grown and now operates seven days a week, we are strengthening our staffing structure to support our next phase of development. We believe the strongest and most sustainable community solutions are built with people, not for them. Role Overview The Community Development Manager (CDM) will play a key leadership role for Queen Street Community Centre, bridging day-to-day operations and strategic governance. You will work from the community upwards, ensuring community and partner voices are embedded in decision-making, service development and future planning. You will bring a strong understanding of diverse communities and health inequalities, helping QSCC continue to build spaces that matter both physically (inside and outside the building) and socially (activities, groups and partnerships). The post will also provide line management, supervision and annual appraisal for staff, while leading on fundraising, partnership development and sustainability to support the long-term future of the centre. Key Responsibilities Community Development & Engagement Work from the community upwards, embedding community voice in planning, delivery and evaluation Increase meaningful community engagement, participation and ownership of QSCC Build strong relationships with residents, families and community groups Understand and respond to diverse communities and health inequalities using both data and lived experience Support and encourage community-led and parent-led activities Help create and improve spaces that matter to the community, both indoors and outdoors Partnerships & Strategic Development Develop and maintain strong partnerships with voluntary, statutory and community organisations Ensure community and partner voices are included in decision-making and service design Represent QSCC at local forums, steering groups and partnership meetings Identify opportunities for collaborative projects that benefit the community Funding, Fundraising & Sustainability Lead on small fundraising and grant applications, with proven experience of securing funding Manage funded projects in line with agreed outcomes, monitoring and reporting requirements Work with Trustees to grow income streams and ensure long-term sustainability of the role and organisation Management, Governance & Safeguarding Oversee organisational policies and procedures, including safeguarding Act as the operational safeguarding lead (training provided if required) Support safer recruitment, staff supervision and volunteer development Provide regular supervision and annual appraisal for staff, supporting wellbeing, development and performance Provide regular written and verbal reports to the Trustee Board Ensure compliance with funder requirements, governance expectations and charitable standards Operational Oversight Oversee bookkeeping and financial processes in liaison with Trustees and Bookkeeper Planning and Coordination of internal and external building improvements Ensure QSCC remains welcoming, accessible inclusive and well-managed Have responsibility for health and safety, reporting concerns to the Trustees Person Specification Essential Criteria Proven experience in community development, engagement or a related field Strong understanding of diverse communities and health inequalities Experience of working from the community upwards, embedding community and partner voices in decision-making Proven experience of fundraising and grant management Experience of partnership working across voluntary, statutory and community sectors Experience of supervising staff or volunteers and supporting development through supervision and appraisal Strong communication, relationship-building and organisational skills Knowledge of safeguarding and inclusive practice Commitment to equality, diversity and inclusion Ability to work independently and collaboratively Flexible approach to working hours, including occasional evenings or weekends Desirable Criteria Experience of monitoring, evaluation and impact reporting Understanding of charity governance and working with trustees Experience of working in areas facing social or health inequalities What We Offer Flexible working hours Opportunity to make a meaningful difference within a local community Supportive and experienced Trustee Board A welcoming, values-led organisation rooted in community voice Closing Date: Sunday 1st March 2026 Interviews: Wednesday 11th March 2026
ROLE: Trade Counter Assistant / Driver HOURS: 16 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 13, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 16 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
ROLE: Trade Counter Assistant / Driver HOURS: 20 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 13, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 20 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £27,936 per year An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Site Manager - Steel Construction and Refurbishment Location: UK Wide Contract: Full-time / Permanent Background Our client is a family-run main contractor specialising in the design, installation and refurbishment of premium steel-framed buildings. Quality, precision and client-focused delivery are at the heart of everything the company does. They are on a fast-growing upward trajectory, with increasing project momentum and an expanding pipeline. This is an exciting time to join the company, offering the right applicant autonomy and responsibility. Role Overview GM Recruitment are recruiting a proactive and experienced Site Manager to lead the delivery of our clients construction projects on site. You will ensure the safe, efficient and high-quality delivery of bespoke steel-framed structures and related works from groundworks to completion. You will manage all site activities, drive progress against programme, maintain quality standards and champion a positive health and safety culture. Key Responsibilities Lead and manage all on-site operations in line with project programme and client expectations Ensure compliance with company procedures, site health & safety regulations and quality standards Coordinate subcontractors, trades, suppliers and site workforce Oversee delivery, installation and assembly of steel frames, roofing, cladding and enabling works Conduct site inductions, daily briefings and toolbox talks Monitor progress and report to senior management and client representatives Maintain accurate site records, including daily reports, RAMS, statutory documentation and quality checks Liaise with design teams, project managers and external stakeholders to resolve issues and support project delivery Implement effective material and resource planning Promote company values of quality, precision and tailored solutions Essential Requirements Proven experience as a Site Manager within construction, ideally with experience on steel-framed or structural projects Strong knowledge of UK construction standards, H&S legislation and on-site coordination SMSTS certification Valid CSCS card (Gold or equivalent) First Aid at Work certificate Ability to read and interpret technical drawings and specifications Excellent leadership, communication and organisational skills Desirable Experience delivering bespoke or specialist framed building projects Experience with refurbishment, roofing or cladding systems Construction management or related qualification (HNC, HND, degree or equivalent) What is on Offer Competitive salary and benefits package Opportunity to work on varied and technically interesting construction projects nationwide A supportive, family-run culture that values quality and client service Career progression and long-term development opportunities
Feb 13, 2026
Full time
Site Manager - Steel Construction and Refurbishment Location: UK Wide Contract: Full-time / Permanent Background Our client is a family-run main contractor specialising in the design, installation and refurbishment of premium steel-framed buildings. Quality, precision and client-focused delivery are at the heart of everything the company does. They are on a fast-growing upward trajectory, with increasing project momentum and an expanding pipeline. This is an exciting time to join the company, offering the right applicant autonomy and responsibility. Role Overview GM Recruitment are recruiting a proactive and experienced Site Manager to lead the delivery of our clients construction projects on site. You will ensure the safe, efficient and high-quality delivery of bespoke steel-framed structures and related works from groundworks to completion. You will manage all site activities, drive progress against programme, maintain quality standards and champion a positive health and safety culture. Key Responsibilities Lead and manage all on-site operations in line with project programme and client expectations Ensure compliance with company procedures, site health & safety regulations and quality standards Coordinate subcontractors, trades, suppliers and site workforce Oversee delivery, installation and assembly of steel frames, roofing, cladding and enabling works Conduct site inductions, daily briefings and toolbox talks Monitor progress and report to senior management and client representatives Maintain accurate site records, including daily reports, RAMS, statutory documentation and quality checks Liaise with design teams, project managers and external stakeholders to resolve issues and support project delivery Implement effective material and resource planning Promote company values of quality, precision and tailored solutions Essential Requirements Proven experience as a Site Manager within construction, ideally with experience on steel-framed or structural projects Strong knowledge of UK construction standards, H&S legislation and on-site coordination SMSTS certification Valid CSCS card (Gold or equivalent) First Aid at Work certificate Ability to read and interpret technical drawings and specifications Excellent leadership, communication and organisational skills Desirable Experience delivering bespoke or specialist framed building projects Experience with refurbishment, roofing or cladding systems Construction management or related qualification (HNC, HND, degree or equivalent) What is on Offer Competitive salary and benefits package Opportunity to work on varied and technically interesting construction projects nationwide A supportive, family-run culture that values quality and client service Career progression and long-term development opportunities
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 13, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting air liner level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect This role supports the delivery of the property programme across all UK sites. The team owns strategic planning, delivery oversight, and compliance assurance for infrastructure and facilities works. Project delivery may be handled centrally or locally, but all reporting and assurance flows through the central property function. As the Capital Projects Senior Manager, you'll lead and coordinate the delivery of property and facilities projects across our UK sites, reporting directly to the Head of Property. You'll take ownership of large scale projects and oversee the successful delivery of smaller, or specialist works led by local Facilities Managers or technical teams. You'll retain central reporting responsibilities, ensuring all projects meet strategic goals, budget and timeline expectations, and safety standards. This is a highly collaborative role working across engineering, operations, and compliance teams to support Vertical's evolving infrastructure needs. What You'll Do Lead the planning and delivery of large scale property and infrastructure projects across multiple UK sites Oversee and support the execution of smaller or specialist projects delivered by local Facilities Managers or technical leads Maintain central reporting and governance across all projects, ensuring transparency, consistency, and alignment to strategic goals Act as the technical lead for property compliance and construction related contracting Lead stakeholder engagement to capture requirements and develop robust project briefs - taking ideas from concept through to delivery Manage project timelines, budgets, and performance against key milestones Manage contractor relationships, tendering processes, and contract performance Provide assurance that all construction activities are delivered in compliance with CDM regulations and other statutory requirements Collaborate closely with teams in engineering, operations, HSE, and leadership - as well as local Workplace Managers, Facilities Managers, and technical leads - to minimise disruption and maximise value Identify risks early and lead the resolution of project challenges to maintain programme momentum What You'll Bring A passion to deliver great projects Have a real people focus Extensive project management experience, ideally 5+ years delivering property or infrastructure projects in complex environments Strong understanding of building systems, services, and how to manage them through the full project lifecycle Experience in highly regulated industries such as aerospace, automotive, or advanced manufacturing is beneficial but not essential Skilled in engaging and influencing a wide range of stakeholders, from site teams to senior leadership Comfortable being hands on when needed to unblock challenges or drive progress Working knowledge of CDM regulations, with a focus on ensuring compliant delivery through contractors and partners Professional project management qualification or equivalent hands on experience (e.g. APM, PMP, Prince2) NEBOSH or SMSTS certification would be an advantage Strong IT skills, including use of project planning and reporting tools What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Feb 13, 2026
Full time
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting air liner level safety certification in 2028 ahead of entering service with our airline and operator customers. What to Expect This role supports the delivery of the property programme across all UK sites. The team owns strategic planning, delivery oversight, and compliance assurance for infrastructure and facilities works. Project delivery may be handled centrally or locally, but all reporting and assurance flows through the central property function. As the Capital Projects Senior Manager, you'll lead and coordinate the delivery of property and facilities projects across our UK sites, reporting directly to the Head of Property. You'll take ownership of large scale projects and oversee the successful delivery of smaller, or specialist works led by local Facilities Managers or technical teams. You'll retain central reporting responsibilities, ensuring all projects meet strategic goals, budget and timeline expectations, and safety standards. This is a highly collaborative role working across engineering, operations, and compliance teams to support Vertical's evolving infrastructure needs. What You'll Do Lead the planning and delivery of large scale property and infrastructure projects across multiple UK sites Oversee and support the execution of smaller or specialist projects delivered by local Facilities Managers or technical leads Maintain central reporting and governance across all projects, ensuring transparency, consistency, and alignment to strategic goals Act as the technical lead for property compliance and construction related contracting Lead stakeholder engagement to capture requirements and develop robust project briefs - taking ideas from concept through to delivery Manage project timelines, budgets, and performance against key milestones Manage contractor relationships, tendering processes, and contract performance Provide assurance that all construction activities are delivered in compliance with CDM regulations and other statutory requirements Collaborate closely with teams in engineering, operations, HSE, and leadership - as well as local Workplace Managers, Facilities Managers, and technical leads - to minimise disruption and maximise value Identify risks early and lead the resolution of project challenges to maintain programme momentum What You'll Bring A passion to deliver great projects Have a real people focus Extensive project management experience, ideally 5+ years delivering property or infrastructure projects in complex environments Strong understanding of building systems, services, and how to manage them through the full project lifecycle Experience in highly regulated industries such as aerospace, automotive, or advanced manufacturing is beneficial but not essential Skilled in engaging and influencing a wide range of stakeholders, from site teams to senior leadership Comfortable being hands on when needed to unblock challenges or drive progress Working knowledge of CDM regulations, with a focus on ensuring compliant delivery through contractors and partners Professional project management qualification or equivalent hands on experience (e.g. APM, PMP, Prince2) NEBOSH or SMSTS certification would be an advantage Strong IT skills, including use of project planning and reporting tools What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
