Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Feb 06, 2026
Full time
Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
Feb 06, 2026
Full time
To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE! Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicate, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyzes financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilizes all organizational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognizes and reinforces individual and team accomplishments. Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact. Please tick below days you are available to work. Please note, store opening times can varey from 9-6pm (Monday to Saturday) 10-5pm (Sunday)
A leading construction company in the United Kingdom is seeking a Senior Site Manager to oversee the day-to-day operations of residential projects in Gloucestershire. Responsibilities include managing safety procedures, motivating site staff, and ensuring compliance with building regulations. Candidates should have previous experience in site management, relevant certifications, and strong communication skills. This role offers a competitive salary, benefits including a pension scheme and additional perks such as a car allowance and annual bonus.
Feb 06, 2026
Full time
A leading construction company in the United Kingdom is seeking a Senior Site Manager to oversee the day-to-day operations of residential projects in Gloucestershire. Responsibilities include managing safety procedures, motivating site staff, and ensuring compliance with building regulations. Candidates should have previous experience in site management, relevant certifications, and strong communication skills. This role offers a competitive salary, benefits including a pension scheme and additional perks such as a car allowance and annual bonus.
Facilities Manager Kidlington, Oxford Permanent 37.5 hours per week We are recruiting for an experienced Facilities Manager to support a major aerospace and engineering organisation based at Oxford Airport. This is a key role within a highly specialised environment, supporting complex operations across civil and military aviation. The Role The Facilities Manager will oversee the maintenance, compliance, and security of multiple operational sites, ensuring all facilities remain safe, efficient, and fully compliant with regulatory standards. Key Responsibilities Manage all building maintenance activities, including structural, cosmetic, mechanical, electrical, and plumbing systems Implement preventative maintenance schedules to minimise downtime Ensure compliance with relevant regulations, including Fire Safety requirements Work with procurement teams on contract management, negotiation, and ITT processes Coordinate and supervise subcontractors delivering specialist works Develop and manage annual budgets, monitor utilities, and support capital expenditure planning Support sustainability initiatives, including energy monitoring and environmental improvements Oversee facilities and personnel security across multiple UK sites Provide wider support to the Facilities and HSE team as required Skills & Experience Strong working knowledge of Microsoft Outlook, Word, and Excel Ability to research and interpret regulations relevant to facilities management General understanding of building works, HVAC, and electrical systems (desirable) Excellent organisational skills and the ability to communicate clearly with staff and contractors Confident in managing subcontractors and ensuring high quality delivery About You You'll bring a structured, proactive approach to facilities management, with strong interpersonal skills and the confidence to uphold standards across a busy operational environment. Additional Requirements DBS Security Clearance required and eligibility for SC clearance Must meet Export Compliance Regulations Legal right to work in the UK (no visa sponsorship available) Benefits The organisation offers a competitive salary and access to a comprehensive benefits package, which may include: Private medical insurance Pension scheme with employer contributions Annual discretionary bonus schemes Share schemes Cycle to work and technology purchase schemes Dental and healthcare cash plans Personal accident insurance Health assessments Travel insurance Retail discounts and shopping vouchers Access to financial and legal advice Apply today
Feb 06, 2026
Full time
Facilities Manager Kidlington, Oxford Permanent 37.5 hours per week We are recruiting for an experienced Facilities Manager to support a major aerospace and engineering organisation based at Oxford Airport. This is a key role within a highly specialised environment, supporting complex operations across civil and military aviation. The Role The Facilities Manager will oversee the maintenance, compliance, and security of multiple operational sites, ensuring all facilities remain safe, efficient, and fully compliant with regulatory standards. Key Responsibilities Manage all building maintenance activities, including structural, cosmetic, mechanical, electrical, and plumbing systems Implement preventative maintenance schedules to minimise downtime Ensure compliance with relevant regulations, including Fire Safety requirements Work with procurement teams on contract management, negotiation, and ITT processes Coordinate and supervise subcontractors delivering specialist works Develop and manage annual budgets, monitor utilities, and support capital expenditure planning Support sustainability initiatives, including energy monitoring and environmental improvements Oversee facilities and personnel security across multiple UK sites Provide wider support to the Facilities and HSE team as required Skills & Experience Strong working knowledge of Microsoft Outlook, Word, and Excel Ability to research and interpret regulations relevant to facilities management General understanding of building works, HVAC, and electrical systems (desirable) Excellent organisational skills and the ability to communicate clearly with staff and contractors Confident in managing subcontractors and ensuring high quality delivery About You You'll bring a structured, proactive approach to facilities management, with strong interpersonal skills and the confidence to uphold standards across a busy operational environment. Additional Requirements DBS Security Clearance required and eligibility for SC clearance Must meet Export Compliance Regulations Legal right to work in the UK (no visa sponsorship available) Benefits The organisation offers a competitive salary and access to a comprehensive benefits package, which may include: Private medical insurance Pension scheme with employer contributions Annual discretionary bonus schemes Share schemes Cycle to work and technology purchase schemes Dental and healthcare cash plans Personal accident insurance Health assessments Travel insurance Retail discounts and shopping vouchers Access to financial and legal advice Apply today
Client Local Authoirity in Newham Job Title Resident Liaison Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- 2-3 days office based in Dockside, Newham Description Overall, Purpose of Job: To manage Newham Council's relationships with all residents, both tenants and leaseholders in the delivery of our investment programme of housing refurbishment projects so that the building works are delivered efficiently and to ensure residents are empowered through effective communication, consultation and resident choice so that resident satisfaction is maximised, overseeing and advising constructors and their resident liaison staff in respect of all matters relating to resident consultation and involvement. To undertake all responsibilities listed below: Resident Engagement & Communication Act as the main liaison between residents, contractors, and internal teams throughout the lifecycle of housing works (e.g. major works, compliance, planned maintenance, disrepair). Provide clear, timely, and accessible information to residents about upcoming works, timescales, access requirements, and potential disruption. Carry out pre-works visits, resident briefings, drop-ins, and post-completion follow-ups. Support vulnerable residents by identifying needs and ensuring reasonable adjustments are made. Issue Resolution & Customer Care Handle resident enquiries, concerns, and complaints professionally, resolving issues at first point of contact where possible. Escalate complex issues to the appropriate officer or contractor and track actions to resolution. Maintain accurate records of resident interactions, issues, and outcomes. Programme & Contractor Support Work closely with Project Managers and Surveyors to ensure resident considerations are built into delivery plans. Monitor contractor performance from a resident-experience perspective and provide feedback. Support access arrangements and minimise no-access cases. Monitoring & Reporting Keep logs of engagement activity, access issues, vulnerabilities, and complaints. Contribute to performance reporting, lessons learned, and service improvement initiatives. Ensure all engagement activity complies with council policies, equality duties, and health & safety requirements. Essential Experience working in a resident-facing or customer-focused role, ideally within housing, construction, or local authority services. Strong communication skills, with the ability to explain technical information clearly to non-technical audiences. Experience managing sensitive situations and resolving complaints or conflict. Good organisational skills and ability to manage multiple sites or workstreams. Competent IT skills (MS Outlook, Word, Excel, case management systems). Desirable Experience supporting capital works, major works, compliance programmes, or repairs services. Knowledge of social housing environments and tenant engagement best practice. Understanding of vulnerability, safeguarding, and equality considerations in housing services. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 06, 2026
Contractor
Client Local Authoirity in Newham Job Title Resident Liaison Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- 2-3 days office based in Dockside, Newham Description Overall, Purpose of Job: To manage Newham Council's relationships with all residents, both tenants and leaseholders in the delivery of our investment programme of housing refurbishment projects so that the building works are delivered efficiently and to ensure residents are empowered through effective communication, consultation and resident choice so that resident satisfaction is maximised, overseeing and advising constructors and their resident liaison staff in respect of all matters relating to resident consultation and involvement. To undertake all responsibilities listed below: Resident Engagement & Communication Act as the main liaison between residents, contractors, and internal teams throughout the lifecycle of housing works (e.g. major works, compliance, planned maintenance, disrepair). Provide clear, timely, and accessible information to residents about upcoming works, timescales, access requirements, and potential disruption. Carry out pre-works visits, resident briefings, drop-ins, and post-completion follow-ups. Support vulnerable residents by identifying needs and ensuring reasonable adjustments are made. Issue Resolution & Customer Care Handle resident enquiries, concerns, and complaints professionally, resolving issues at first point of contact where possible. Escalate complex issues to the appropriate officer or contractor and track actions to resolution. Maintain accurate records of resident interactions, issues, and outcomes. Programme & Contractor Support Work closely with Project Managers and Surveyors to ensure resident considerations are built into delivery plans. Monitor contractor performance from a resident-experience perspective and provide feedback. Support access arrangements and minimise no-access cases. Monitoring & Reporting Keep logs of engagement activity, access issues, vulnerabilities, and complaints. Contribute to performance reporting, lessons learned, and service improvement initiatives. Ensure all engagement activity complies with council policies, equality duties, and health & safety requirements. Essential Experience working in a resident-facing or customer-focused role, ideally within housing, construction, or local authority services. Strong communication skills, with the ability to explain technical information clearly to non-technical audiences. Experience managing sensitive situations and resolving complaints or conflict. Good organisational skills and ability to manage multiple sites or workstreams. Competent IT skills (MS Outlook, Word, Excel, case management systems). Desirable Experience supporting capital works, major works, compliance programmes, or repairs services. Knowledge of social housing environments and tenant engagement best practice. Understanding of vulnerability, safeguarding, and equality considerations in housing services. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Randstad Construction & Property
Borehamwood, Hertfordshire
Assistant Facilities Manager (Building Safety) Location: Borehamwood Salary: 35,000 Employment: Permanent, Mon-Fri Role Responsibilities: Administrative and Technical Support Provide comprehensive administrative and technical assistance to the Fire and Building Safety Team, ensuring efficiency and accuracy in all tasks. Organize and maintain all fire and building safety records, including managing compliance software and documentation, ensuring they are current and easily accessible. Manage team-related administrative tasks, including preparing and distributing reports, meeting minutes, and other necessary documents. Review, maintain, and manage the Building Safety inbox, acting as the primary point of contact for key stakeholders on significant projects and escalating issues as required. Documentation and Record Management Support and maintain a management tracker to identify significant challenges within the portfolio. Ensure all documentation is accurate, current, and compliant with relevant regulations. Engage with agents to facilitate the collection and retrieval of necessary documents to support the team's management, oversight, and risk reduction across the property portfolio. Maintain both digital and physical filing systems, ensuring documents are organized, current, and easily retrievable for audits and inspections. Regularly review and update filing systems to enhance efficiency and ensure adherence to data protection regulations. Communication and Stakeholder Liaison Act as a vital liaison between managing agents, property managers, fire services, and other responsible persons, fostering effective communication and collaboration. Communicate effectively with diverse stakeholders to gather and disseminate information, ensuring alignment and awareness across all parties. Assist in coordinating timely and accurate responses to formal enforcement notices, prohibition notices, and deficiency notices. Develop and maintain strong working relationships with external partners to support team objectives and enhance cooperation. Compliance and Safety Monitoring Support the team in monitoring adherence to fire safety regulations and building safety standards, particularly for relevant buildings over 11m in height or with five or more floors. Assist in the implementation of fire safety measures and improvements as directed by the team, contributing to the overall safety of company properties. Stay informed about updates to fire safety legislation and best practices, ensuring the team's ongoing compliance and industry relevance. Participate in training and development opportunities to enhance knowledge and skills in fire and building safety. General Duties Escalate concerns promptly and appropriately. Undertake any other duties as reasonably requested by the team. Experience and Qualifications: Understanding of the relevant legislation surrounding Building Safety including Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Fire Safety Regulations 2021 NEBOSH or equivalent. Previous experience in a facilities management role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 06, 2026
Full time
Assistant Facilities Manager (Building Safety) Location: Borehamwood Salary: 35,000 Employment: Permanent, Mon-Fri Role Responsibilities: Administrative and Technical Support Provide comprehensive administrative and technical assistance to the Fire and Building Safety Team, ensuring efficiency and accuracy in all tasks. Organize and maintain all fire and building safety records, including managing compliance software and documentation, ensuring they are current and easily accessible. Manage team-related administrative tasks, including preparing and distributing reports, meeting minutes, and other necessary documents. Review, maintain, and manage the Building Safety inbox, acting as the primary point of contact for key stakeholders on significant projects and escalating issues as required. Documentation and Record Management Support and maintain a management tracker to identify significant challenges within the portfolio. Ensure all documentation is accurate, current, and compliant with relevant regulations. Engage with agents to facilitate the collection and retrieval of necessary documents to support the team's management, oversight, and risk reduction across the property portfolio. Maintain both digital and physical filing systems, ensuring documents are organized, current, and easily retrievable for audits and inspections. Regularly review and update filing systems to enhance efficiency and ensure adherence to data protection regulations. Communication and Stakeholder Liaison Act as a vital liaison between managing agents, property managers, fire services, and other responsible persons, fostering effective communication and collaboration. Communicate effectively with diverse stakeholders to gather and disseminate information, ensuring alignment and awareness across all parties. Assist in coordinating timely and accurate responses to formal enforcement notices, prohibition notices, and deficiency notices. Develop and maintain strong working relationships with external partners to support team objectives and enhance cooperation. Compliance and Safety Monitoring Support the team in monitoring adherence to fire safety regulations and building safety standards, particularly for relevant buildings over 11m in height or with five or more floors. Assist in the implementation of fire safety measures and improvements as directed by the team, contributing to the overall safety of company properties. Stay informed about updates to fire safety legislation and best practices, ensuring the team's ongoing compliance and industry relevance. Participate in training and development opportunities to enhance knowledge and skills in fire and building safety. General Duties Escalate concerns promptly and appropriately. Undertake any other duties as reasonably requested by the team. Experience and Qualifications: Understanding of the relevant legislation surrounding Building Safety including Regulatory Reform (Fire Safety) Order 2005, Building Safety Act 2022, Fire Safety Regulations 2021 NEBOSH or equivalent. Previous experience in a facilities management role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Branta Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
We are seeking an experienced Technical Manager with electrical background to lead a busy commercial maintenance team overseeing a portfolio of maintenance contracts and clients across the north of England. This is an excellent opportunity for a hands-on leader with strong technical expertise and people management skills, with the potential for the role to be extended. Key Responsibilities: Lead, support, and develop an electrical maintenance team Oversee and manage contractors and specialist service providers Ensure all work is delivered safely, efficiently, and in line with health & safety regulations Coordinate planned and reactive maintenance across multiple commercial sites Work collaboratively as part of a wider FM and engineering team Provide technical guidance, problem solving, and quality assurance Requirements: Must be electrically qualified (NVQ Level 3, 18th Edition, or equivalent) Strong background in commercial building maintenance Proven experience managing both internal teams and external contractors Excellent communication, organisation, and leadership skills Solid understanding of compliance, risk management, and safe systems of work Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Feb 06, 2026
Full time
We are seeking an experienced Technical Manager with electrical background to lead a busy commercial maintenance team overseeing a portfolio of maintenance contracts and clients across the north of England. This is an excellent opportunity for a hands-on leader with strong technical expertise and people management skills, with the potential for the role to be extended. Key Responsibilities: Lead, support, and develop an electrical maintenance team Oversee and manage contractors and specialist service providers Ensure all work is delivered safely, efficiently, and in line with health & safety regulations Coordinate planned and reactive maintenance across multiple commercial sites Work collaboratively as part of a wider FM and engineering team Provide technical guidance, problem solving, and quality assurance Requirements: Must be electrically qualified (NVQ Level 3, 18th Edition, or equivalent) Strong background in commercial building maintenance Proven experience managing both internal teams and external contractors Excellent communication, organisation, and leadership skills Solid understanding of compliance, risk management, and safe systems of work Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Environmental Resources Management (ERM)
Cardiff, South Glamorgan
Contaminated Land & Remediation Consulting Associate (Entry Level) page is loaded Contaminated Land & Remediation Consulting Associate (Entry Level)locations: Cardiff, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 23, 2026 (18 days left to apply)job requisition id: RERM is looking for a motivated, hands-on Contaminated Land & Remediation Consulting Associate to join our Liability Portfolio Management and Remediation (LPMR) team in the UK.Working under the direction of program managers and partners, the successful candidate will work on interesting site investigation and remediation projects throughout the region, with increasing responsibility for task/project management duties.This is a great opportunity to work with ERM's technical experts to implement the latest investigation and remediation technologies as well as more sustainable approaches, while building the required experience to obtain your professional registration.Whilst every employee is assigned to a local ERM office, this role will be largely based in the field/on client sites , so the successful candidate must be willing and happy to travel regularly as required.The successful candidate for the role of Consulting Associate would undertake a range of duties including but not limited to the following: Supervision of contractors and undertaking routine monitoring during site investigations. Regular field work (walkovers, logging soils, soil and groundwater sampling, supervising and managing contractors on site) Office support (data analysis, manipulation and presentation, reporting, etc.) Produce environmental desk study, site investigation and verification reports by undertaking both office and site based work. Assist in fee proposal preparation for future work Training will be provided to develop the skills to manage small then medium sized projects, to include financial management.We are looking for individuals with the following experience: An appetite for working outdoors as this role will be predominantly based in the field/on client sites, so a willingness to travel regularly and spend the majority of their time away from home. Previous experience in supporting investigation, risk assessment, or environmental assessment work with exposure to fieldwork supervision in an Environmental or Water Consultancy is preferred. Experience working on active industrial sites with advanced safety cultures or in remote locations preferred Preferably qualified to degree level in an environmental sciences, hydrogeology, geology, geochemistry or chemistry discipline. But consideration also given to non-degree qualified with some degree of work experience.We are looking for individuals with the following general attributes: A passion and desire to build a career within the wider environmental context Must have excellent written and verbal communication skills. The ability to think outside the box and tackle problems with little available data. The ability to simulate uncertainty and apply this to real situations. Ability to work on own initiative and seek assistance when required Ability to organise and prioritise workload to ensure that timescales are met Good problem solving/contingency planning skills with ability to find quick, innovative and practical solutions. Take responsibility for personal development Able to work collaboratively with others to form strong positive working relationships with colleagues, clients and contractors. Demonstrate pride in work, through accurate timely delivery Be well organised and systematic Full UK driving licence is an essential requirement To Apply We aim to build an inclusive culture by identifying, acquiring, developing and retaining a highly skilled and high performing workforce which reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, educational background.If you share our value and are interested in this role, please send your CV and cover letter (in English) with your salary expectation.Candidates may be invited to complete an online assessment as part of our recruitment process. All personal information will be handled confidentially and in compliance with data protection laws. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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Feb 06, 2026
Full time
Contaminated Land & Remediation Consulting Associate (Entry Level) page is loaded Contaminated Land & Remediation Consulting Associate (Entry Level)locations: Cardiff, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 23, 2026 (18 days left to apply)job requisition id: RERM is looking for a motivated, hands-on Contaminated Land & Remediation Consulting Associate to join our Liability Portfolio Management and Remediation (LPMR) team in the UK.Working under the direction of program managers and partners, the successful candidate will work on interesting site investigation and remediation projects throughout the region, with increasing responsibility for task/project management duties.This is a great opportunity to work with ERM's technical experts to implement the latest investigation and remediation technologies as well as more sustainable approaches, while building the required experience to obtain your professional registration.Whilst every employee is assigned to a local ERM office, this role will be largely based in the field/on client sites , so the successful candidate must be willing and happy to travel regularly as required.The successful candidate for the role of Consulting Associate would undertake a range of duties including but not limited to the following: Supervision of contractors and undertaking routine monitoring during site investigations. Regular field work (walkovers, logging soils, soil and groundwater sampling, supervising and managing contractors on site) Office support (data analysis, manipulation and presentation, reporting, etc.) Produce environmental desk study, site investigation and verification reports by undertaking both office and site based work. Assist in fee proposal preparation for future work Training will be provided to develop the skills to manage small then medium sized projects, to include financial management.We are looking for individuals with the following experience: An appetite for working outdoors as this role will be predominantly based in the field/on client sites, so a willingness to travel regularly and spend the majority of their time away from home. Previous experience in supporting investigation, risk assessment, or environmental assessment work with exposure to fieldwork supervision in an Environmental or Water Consultancy is preferred. Experience working on active industrial sites with advanced safety cultures or in remote locations preferred Preferably qualified to degree level in an environmental sciences, hydrogeology, geology, geochemistry or chemistry discipline. But consideration also given to non-degree qualified with some degree of work experience.We are looking for individuals with the following general attributes: A passion and desire to build a career within the wider environmental context Must have excellent written and verbal communication skills. The ability to think outside the box and tackle problems with little available data. The ability to simulate uncertainty and apply this to real situations. Ability to work on own initiative and seek assistance when required Ability to organise and prioritise workload to ensure that timescales are met Good problem solving/contingency planning skills with ability to find quick, innovative and practical solutions. Take responsibility for personal development Able to work collaboratively with others to form strong positive working relationships with colleagues, clients and contractors. Demonstrate pride in work, through accurate timely delivery Be well organised and systematic Full UK driving licence is an essential requirement To Apply We aim to build an inclusive culture by identifying, acquiring, developing and retaining a highly skilled and high performing workforce which reflects the diverse global marketplace in which we operate, regardless of gender, ethnicity, religious preference, sexual orientation, physical attributes, educational background.If you share our value and are interested in this role, please send your CV and cover letter (in English) with your salary expectation.Candidates may be invited to complete an online assessment as part of our recruitment process. All personal information will be handled confidentially and in compliance with data protection laws. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. Find the Right Role for You
Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 400 colleagues (more than 50 nationalities) across 10 countries, we have big plans: we are building a Europe-wide network of 1,000 beautiful fast charging stations where electric drivers can charge their cars with energy from the sun and wind. We have been voted best charging network in the UK, France, and the Netherlands, a testimony to our drive to offer the best charging experience to EV drivers! Your role As our Senior Operations Manager UK, you will play a key role in the success of our mission to bring freedom to electric drivers in one of our most important markets. You will be responsible for the operational performance of all Fastned stations in the UK. Your primary focus is to ensure that every UK station is functional, reliable, safe, clean and welcoming, and that we keep an uptime above 99% while delivering the best possible customer experience. You will lead and develop an operations team that takes care of preventive and reactive maintenance, local partners management and in general making sure that our customers have a great experience at our stations. You will be the key operational point of contact for UK stations internally (for country and central teams) and externally (for contractors and service providers). Your scope spans charger and station preventive maintenance, station appearance and amenities, reactive interventions, spare parts logistics and continuous improvement of our operations and processes. Your responsibilities Team leadership: Lead and grow the UK field team Supervising, coaching and developing a team of 4 Field Engineers and a Station Manager, ensuring they work safely, efficiently and as one strong team. Managing team capacity, prioritising work and dispatching jobs in the most efficient way across the UK network. Creating a strong safety culture by ensuring full compliance with Health & Safety standards and regulatory requirements, and providing a safe and caring work environment for colleagues on the road and on site. Operational excellence: Ensure high uptime and great station experience Being accountable for all day to day operations of Fastned stations in the UK, from chargers and systems to the overall look & feel of our sites. Ensuring we maintain network uptime above 99% in your region through effective preventive maintenance plans and swift, high quality reactive repairs. Responsible for managing a network of partners in charge of our stations Supporting improvements to our customer experience and your team in the field by regularly visiting stations, performing site inspections and quality audits with a strong focus on safety and customer experience. Overseeing the handover of new stations in the UK from Construction to Field Operations, ensuring they meet our operational, safety and quality standards from day one. Managing spare parts flows together with our Supply Chain team to optimise local stock levels, minimise downtime and ensure that engineers always have the right parts at the right time. Supporting and coordinating larger infrastructure works at your stations (upgrades, refurbishments, major repairs) together with the central Field Projects team. Continuously improving how we work: taking local initiatives, standardising best practices, simplifying processes and using data and insights to make better decisions. Customer, stakeholder and partner management Deliver a best in class customer experience by ensuring stations are always, safe and easy to use, with strong attention to detail across lighting, signage, landscaping, cleanliness and amenities. Collaborate closely with Network Operations and Customer Operations teams to monitor performance, respond to incidents and ensure a smooth, end to end customer journey across the network. Act as the voice of UK Operations within the leadership team and central organisations, representing operational priorities and insights. Initiate, develop and maintain strong relationships with external partners and contractors (e.g. electrical contractors, cleaning, landscaping and civil works). Provide operational input into new station designs, upgrades and local initiatives to ensure operational excellence is embedded from the outset. In this role you will report to our Director of Operations, based in Amsterdam. The role is based in the UK and involves time on the road visiting stations and team members, as well as some travel to our Amsterdam headquarters. Who are we looking for? You are a seasoned leader of field operations who can both set direction and get things done on the ground. You combine a strategic mindset with strong operational experience, and you are excited to scale and professionalise Fastned's UK operations. You think in terms of network performance, customer experience and long term capabilities, while also being comfortable jumping into the details when needed to remove blockers for your team. In addition, you meet most of the following criteria: Bachelor's or Master's degree in Engineering, Operations Management, Industrial Management, Business or a related field. You have 8+ years of relevant experience in operations roles You have proven experience scaling or professionalising operations in a growing market (e.g. building teams, introducing new ways of working, improving performance and customer experience). You are a strong people leader: you coach and develop your team, you communicate clearly, you lead by example in the field, and you create a safe, high performance culture. You combine a strategic mindset (able to set a vision for UK operations, define priorities and align stakeholders) with hands on Senior operational experience (comfortable going on site, understanding technical issues and making pragmatic trade offs). You remain calm and organised under pressure, can manage multiple priorities at once, and keep a positive, can do attitude. You are a strong communicator and stakeholder manager, able to connect local UK needs with central teams and influence decisions where needed. You are fluent in English; any additional European language is a plus. Join us in building a better future Together with over 400 colleagues we have the ambition to build Europe's best fast charging network. We currently operate in nine countries (HQ in the Netherlands, offices in Germany, UK, Switzerland, Belgium, France, Denmark, Spain and Italy) and are growing quickly. We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We value work life balance, offer you real work flexibility, and have family friendly policies in place. We have an inclusive work environment and love authentic people, so don't try to fit in because we like you for who you are! Stock option plan -> we believe in shared value creation; A training and development budget of £2,600 per year per employee because development and training are important to us, and our sector offers endless opportunities. 29 holidays. Additionally, we give you two mission days you can use to contribute to Fastned's mission or to support a cause that is important to you. We will provide you with a company EV with all charging expenses covered. A paid pension plan, fully covered by Fastned! Full health and dental cover via Bupa. Daily commuting costs to the office are reimbursed. Daily vegetarian lunches, snacks, and drinks provided at our office location. Weekly CrossFit classes with a trained professional. Mental Wellbeing with nilo health: Access to a confidential mental health platform offering 1 on 1 coaching with psychologists, group sessions, and a variety of digital self care tools. Physical Wellbeing with Wellhub: Enjoy a sponsored membership providing flexible access to a vast network of local gyms, fitness classes, and premium digital apps for wellness and nutrition. Going the extra mile for parents: We provide you with personalised coaching support before, during, and after parental leave, facilitated by Foundree. Understanding women's health is beneficial for all of us, fostering empathy, improving communication, and creating a more inclusive workplace. That's why we teamed up with Flouria, providing you with quick access to a broad range of women's health professionals. In addition to fun events year round, we throw notorious Christmas parties, annual ski trips and organise an amazing yearly trip abroad with all employees. Other perks include flexible working hours, full travel compensation, and the working gear of your choice. Curious and Interested? We would love to have a conversation with you! Apply now, send us your CV and explain in your cover letter why you're excited about joining our mission for freedom in sustainable transportation. We are looking forward to your application! Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.
Feb 06, 2026
Full time
Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 400 colleagues (more than 50 nationalities) across 10 countries, we have big plans: we are building a Europe-wide network of 1,000 beautiful fast charging stations where electric drivers can charge their cars with energy from the sun and wind. We have been voted best charging network in the UK, France, and the Netherlands, a testimony to our drive to offer the best charging experience to EV drivers! Your role As our Senior Operations Manager UK, you will play a key role in the success of our mission to bring freedom to electric drivers in one of our most important markets. You will be responsible for the operational performance of all Fastned stations in the UK. Your primary focus is to ensure that every UK station is functional, reliable, safe, clean and welcoming, and that we keep an uptime above 99% while delivering the best possible customer experience. You will lead and develop an operations team that takes care of preventive and reactive maintenance, local partners management and in general making sure that our customers have a great experience at our stations. You will be the key operational point of contact for UK stations internally (for country and central teams) and externally (for contractors and service providers). Your scope spans charger and station preventive maintenance, station appearance and amenities, reactive interventions, spare parts logistics and continuous improvement of our operations and processes. Your responsibilities Team leadership: Lead and grow the UK field team Supervising, coaching and developing a team of 4 Field Engineers and a Station Manager, ensuring they work safely, efficiently and as one strong team. Managing team capacity, prioritising work and dispatching jobs in the most efficient way across the UK network. Creating a strong safety culture by ensuring full compliance with Health & Safety standards and regulatory requirements, and providing a safe and caring work environment for colleagues on the road and on site. Operational excellence: Ensure high uptime and great station experience Being accountable for all day to day operations of Fastned stations in the UK, from chargers and systems to the overall look & feel of our sites. Ensuring we maintain network uptime above 99% in your region through effective preventive maintenance plans and swift, high quality reactive repairs. Responsible for managing a network of partners in charge of our stations Supporting improvements to our customer experience and your team in the field by regularly visiting stations, performing site inspections and quality audits with a strong focus on safety and customer experience. Overseeing the handover of new stations in the UK from Construction to Field Operations, ensuring they meet our operational, safety and quality standards from day one. Managing spare parts flows together with our Supply Chain team to optimise local stock levels, minimise downtime and ensure that engineers always have the right parts at the right time. Supporting and coordinating larger infrastructure works at your stations (upgrades, refurbishments, major repairs) together with the central Field Projects team. Continuously improving how we work: taking local initiatives, standardising best practices, simplifying processes and using data and insights to make better decisions. Customer, stakeholder and partner management Deliver a best in class customer experience by ensuring stations are always, safe and easy to use, with strong attention to detail across lighting, signage, landscaping, cleanliness and amenities. Collaborate closely with Network Operations and Customer Operations teams to monitor performance, respond to incidents and ensure a smooth, end to end customer journey across the network. Act as the voice of UK Operations within the leadership team and central organisations, representing operational priorities and insights. Initiate, develop and maintain strong relationships with external partners and contractors (e.g. electrical contractors, cleaning, landscaping and civil works). Provide operational input into new station designs, upgrades and local initiatives to ensure operational excellence is embedded from the outset. In this role you will report to our Director of Operations, based in Amsterdam. The role is based in the UK and involves time on the road visiting stations and team members, as well as some travel to our Amsterdam headquarters. Who are we looking for? You are a seasoned leader of field operations who can both set direction and get things done on the ground. You combine a strategic mindset with strong operational experience, and you are excited to scale and professionalise Fastned's UK operations. You think in terms of network performance, customer experience and long term capabilities, while also being comfortable jumping into the details when needed to remove blockers for your team. In addition, you meet most of the following criteria: Bachelor's or Master's degree in Engineering, Operations Management, Industrial Management, Business or a related field. You have 8+ years of relevant experience in operations roles You have proven experience scaling or professionalising operations in a growing market (e.g. building teams, introducing new ways of working, improving performance and customer experience). You are a strong people leader: you coach and develop your team, you communicate clearly, you lead by example in the field, and you create a safe, high performance culture. You combine a strategic mindset (able to set a vision for UK operations, define priorities and align stakeholders) with hands on Senior operational experience (comfortable going on site, understanding technical issues and making pragmatic trade offs). You remain calm and organised under pressure, can manage multiple priorities at once, and keep a positive, can do attitude. You are a strong communicator and stakeholder manager, able to connect local UK needs with central teams and influence decisions where needed. You are fluent in English; any additional European language is a plus. Join us in building a better future Together with over 400 colleagues we have the ambition to build Europe's best fast charging network. We currently operate in nine countries (HQ in the Netherlands, offices in Germany, UK, Switzerland, Belgium, France, Denmark, Spain and Italy) and are growing quickly. We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We value work life balance, offer you real work flexibility, and have family friendly policies in place. We have an inclusive work environment and love authentic people, so don't try to fit in because we like you for who you are! Stock option plan -> we believe in shared value creation; A training and development budget of £2,600 per year per employee because development and training are important to us, and our sector offers endless opportunities. 29 holidays. Additionally, we give you two mission days you can use to contribute to Fastned's mission or to support a cause that is important to you. We will provide you with a company EV with all charging expenses covered. A paid pension plan, fully covered by Fastned! Full health and dental cover via Bupa. Daily commuting costs to the office are reimbursed. Daily vegetarian lunches, snacks, and drinks provided at our office location. Weekly CrossFit classes with a trained professional. Mental Wellbeing with nilo health: Access to a confidential mental health platform offering 1 on 1 coaching with psychologists, group sessions, and a variety of digital self care tools. Physical Wellbeing with Wellhub: Enjoy a sponsored membership providing flexible access to a vast network of local gyms, fitness classes, and premium digital apps for wellness and nutrition. Going the extra mile for parents: We provide you with personalised coaching support before, during, and after parental leave, facilitated by Foundree. Understanding women's health is beneficial for all of us, fostering empathy, improving communication, and creating a more inclusive workplace. That's why we teamed up with Flouria, providing you with quick access to a broad range of women's health professionals. In addition to fun events year round, we throw notorious Christmas parties, annual ski trips and organise an amazing yearly trip abroad with all employees. Other perks include flexible working hours, full travel compensation, and the working gear of your choice. Curious and Interested? We would love to have a conversation with you! Apply now, send us your CV and explain in your cover letter why you're excited about joining our mission for freedom in sustainable transportation. We are looking forward to your application! Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.
Job Title Temporary Accommodation Officer Contract & Location Permanent, Kingston Role Purpose To ensure the effective and efficient management of the Council's Temporary Accommodation portfolio in accordance with relevant legislation, policies, and procedures. Key Responsibilities Deliver a high-quality temporary accommodation management service across Council hostels, private sector leased accommodation, spot-purchased homes, and supported accommodation. Undertake property viewings, sign-ups, and lettings, ensuring residents understand licence/tenancy conditions and rent payment methods. Support residents to sustain accommodation by assisting with Housing Benefit applications at the start of lettings. Ensure rent accounts are correctly set up and closed, monitoring arrears and identifying cases requiring further action. Carry out property inspections at pre-void, void, re-let, and through planned inspection programmes. Ensure all properties meet repairing obligations and health and housing safety rating standards. Arrange, monitor, and follow up repairs with providers and contractors, ensuring completion within agreed timescales. Ensure compliance certification is in place, including fire safety and person-centred fire risk assessments. Record, escape, and refer unresolved hazards, disrepair, or compliance breaches appropriately. Minimise void turnaround times and reduce rent loss. Manage relationships with residents, responding to enquiries and complaints relating to property condition, repairs, and tenancy matters. Investigate and record anti-social behaviour, licence breaches, unauthorised occupation, sub-letting, and abandonment. Liaise with Legal Services on possession action and represent the Council at court hearings and evictions when required. Work with the Housing Access and Housing Solutions teams on suitability, transfers, alternative placements, and discharge of duty. Identify safeguarding risks, welfare needs, and support requirements of residents. Raise safeguarding alerts and attend multi-agency meetings. Refer residents to appropriate support services, including welfare benefits, debt advice, employment support, and social care. Build and maintain effective working relationships with temporary accommodation providers, housing associations, and private landlords. Work collaboratively with internal teams including Housing, Social Care, Finance, Benefits, Environmental Health, Building Control, and Fraud. Support the maximisation of private sector accommodation options to reduce reliance on bed and breakfast placements. Contribute to service planning, performance monitoring, and continuous improvement initiatives. Maintain accurate records and provide performance data and reports to the Team Manager. Keep up to date with relevant housing and homelessness legislation and policy, providing specialist advice to colleagues as required. Participate in the out-of-hours rota to support temporary accommodation residents during emergencies. Embed equality, fairness, inclusion, and respect in all aspects of service delivery and team working. Act in accordance with the Council's values and commitment to community cohesion. Person Specification Knowledge Knowledge of private sector housing law and security of tenure, including Assured Shorthold Tenancies. Knowledge of repairing and health and safety obligations relating to temporary accommodation. Understanding of the needs of homeless households in temporary accommodation. Knowledge of Part VI of the Housing Act 1996 and homelessness legislation (Desirable). Experience Experience working in a busy frontline housing or similar customer-facing service. Experience of managing complex casework. Experience of partnership working, negotiation, and influencing to achieve outcomes. Skills & Abilities Strong customer focus with the ability to manage challenging behaviour. Excellent verbal and written communication skills. Strong organisational and administrative skills with attention to detail. Ability to interpret complex information and apply it effectively in practice. Ability to prioritise, problem-solve creatively, and meet deadlines in a pressured environment. Strong interpersonal and negotiation skills. Commitment to ongoing professional development and learning. Confident use of digital systems and agile working practices.
Feb 06, 2026
Full time
Job Title Temporary Accommodation Officer Contract & Location Permanent, Kingston Role Purpose To ensure the effective and efficient management of the Council's Temporary Accommodation portfolio in accordance with relevant legislation, policies, and procedures. Key Responsibilities Deliver a high-quality temporary accommodation management service across Council hostels, private sector leased accommodation, spot-purchased homes, and supported accommodation. Undertake property viewings, sign-ups, and lettings, ensuring residents understand licence/tenancy conditions and rent payment methods. Support residents to sustain accommodation by assisting with Housing Benefit applications at the start of lettings. Ensure rent accounts are correctly set up and closed, monitoring arrears and identifying cases requiring further action. Carry out property inspections at pre-void, void, re-let, and through planned inspection programmes. Ensure all properties meet repairing obligations and health and housing safety rating standards. Arrange, monitor, and follow up repairs with providers and contractors, ensuring completion within agreed timescales. Ensure compliance certification is in place, including fire safety and person-centred fire risk assessments. Record, escape, and refer unresolved hazards, disrepair, or compliance breaches appropriately. Minimise void turnaround times and reduce rent loss. Manage relationships with residents, responding to enquiries and complaints relating to property condition, repairs, and tenancy matters. Investigate and record anti-social behaviour, licence breaches, unauthorised occupation, sub-letting, and abandonment. Liaise with Legal Services on possession action and represent the Council at court hearings and evictions when required. Work with the Housing Access and Housing Solutions teams on suitability, transfers, alternative placements, and discharge of duty. Identify safeguarding risks, welfare needs, and support requirements of residents. Raise safeguarding alerts and attend multi-agency meetings. Refer residents to appropriate support services, including welfare benefits, debt advice, employment support, and social care. Build and maintain effective working relationships with temporary accommodation providers, housing associations, and private landlords. Work collaboratively with internal teams including Housing, Social Care, Finance, Benefits, Environmental Health, Building Control, and Fraud. Support the maximisation of private sector accommodation options to reduce reliance on bed and breakfast placements. Contribute to service planning, performance monitoring, and continuous improvement initiatives. Maintain accurate records and provide performance data and reports to the Team Manager. Keep up to date with relevant housing and homelessness legislation and policy, providing specialist advice to colleagues as required. Participate in the out-of-hours rota to support temporary accommodation residents during emergencies. Embed equality, fairness, inclusion, and respect in all aspects of service delivery and team working. Act in accordance with the Council's values and commitment to community cohesion. Person Specification Knowledge Knowledge of private sector housing law and security of tenure, including Assured Shorthold Tenancies. Knowledge of repairing and health and safety obligations relating to temporary accommodation. Understanding of the needs of homeless households in temporary accommodation. Knowledge of Part VI of the Housing Act 1996 and homelessness legislation (Desirable). Experience Experience working in a busy frontline housing or similar customer-facing service. Experience of managing complex casework. Experience of partnership working, negotiation, and influencing to achieve outcomes. Skills & Abilities Strong customer focus with the ability to manage challenging behaviour. Excellent verbal and written communication skills. Strong organisational and administrative skills with attention to detail. Ability to interpret complex information and apply it effectively in practice. Ability to prioritise, problem-solve creatively, and meet deadlines in a pressured environment. Strong interpersonal and negotiation skills. Commitment to ongoing professional development and learning. Confident use of digital systems and agile working practices.
The Opportunity: Building Safety Expert Needed Now. A leading Housing Association seeks a dynamic Interim Building Safety Manager to take immediate ownership of their Building Safety Strategy and compliance agenda. This is a critical interim role focused on practical delivery, ensuring the safety of thousands of residents. If you thrive on strategic implementation and regulatory challenge, this is your next move. What You Will Deliver (Key Focus): Building Safety Cases: Lead the development and compilation of Safety Cases for all Higher-Risk Buildings (HRBs). Golden Thread: Implement robust processes for maintaining the "Golden Thread" of building information. Compliance & Strategy: Act as the expert on the Building Safety Act 2022, embedding a new, risk-focused Building Safety Management System (BSMS) across the organisation. You Must Have: Social Housing/Residential Experience in a senior Building Safety role. Expert knowledge of the Building Safety Act 2022 and relevant fire/building safety legislation. Proven success in leading Safety Case development. Relevant professional qualification (e.g., IFE, NEBOSH Fire Safety). Ready to shape the future of building safety? Apply today through GS2 Partnership
Feb 06, 2026
Contractor
The Opportunity: Building Safety Expert Needed Now. A leading Housing Association seeks a dynamic Interim Building Safety Manager to take immediate ownership of their Building Safety Strategy and compliance agenda. This is a critical interim role focused on practical delivery, ensuring the safety of thousands of residents. If you thrive on strategic implementation and regulatory challenge, this is your next move. What You Will Deliver (Key Focus): Building Safety Cases: Lead the development and compilation of Safety Cases for all Higher-Risk Buildings (HRBs). Golden Thread: Implement robust processes for maintaining the "Golden Thread" of building information. Compliance & Strategy: Act as the expert on the Building Safety Act 2022, embedding a new, risk-focused Building Safety Management System (BSMS) across the organisation. You Must Have: Social Housing/Residential Experience in a senior Building Safety role. Expert knowledge of the Building Safety Act 2022 and relevant fire/building safety legislation. Proven success in leading Safety Case development. Relevant professional qualification (e.g., IFE, NEBOSH Fire Safety). Ready to shape the future of building safety? Apply today through GS2 Partnership
OA are recruiting for a Senior Block Manager to join our client's dynamic and growing team. We're looking for a Senior Block Manager who will be responsible for co-ordinating and managing all services and maintenance contracts and to communicate with clients and leaseholders/freeholders in line with contracted management agreement to run and maintain their block/development accordingly. Location: Borehamwood Hours: Monday - Friday. 9am-5:30pm. 20 days annual leave per annum plus Bank Holidays Car Salary Sacrifice scheme One month sabbatical after 10 years' service Star of the week Employee of the month Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with your clients Respond to leasehold enquires in an efficient manner Attend external meetings as needed Senior Block Manager Skills and Experience Strong management and organisational skills The ability to multitask You will ideally be IRPM qualified Knowledge of property management principles and procedures. Good soft skills when dealing with people to empathise and understand the customers' needs. Working knowledge of a property management computer system. Working knowledge of windows-based spreadsheets - i.e. Excel Ability to use Microsoft Word Good written and verbal communication skills. If you are interested in this position, please apply online with your CV. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Feb 06, 2026
Full time
OA are recruiting for a Senior Block Manager to join our client's dynamic and growing team. We're looking for a Senior Block Manager who will be responsible for co-ordinating and managing all services and maintenance contracts and to communicate with clients and leaseholders/freeholders in line with contracted management agreement to run and maintain their block/development accordingly. Location: Borehamwood Hours: Monday - Friday. 9am-5:30pm. 20 days annual leave per annum plus Bank Holidays Car Salary Sacrifice scheme One month sabbatical after 10 years' service Star of the week Employee of the month Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with your clients Respond to leasehold enquires in an efficient manner Attend external meetings as needed Senior Block Manager Skills and Experience Strong management and organisational skills The ability to multitask You will ideally be IRPM qualified Knowledge of property management principles and procedures. Good soft skills when dealing with people to empathise and understand the customers' needs. Working knowledge of a property management computer system. Working knowledge of windows-based spreadsheets - i.e. Excel Ability to use Microsoft Word Good written and verbal communication skills. If you are interested in this position, please apply online with your CV. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
OA are recruiting for a Senior Block Manager to join our client's dynamic and growing team. We're looking for a Senior Block Manager who will be responsible for co-ordinating and managing all services and maintenance contracts and to communicate with clients and leaseholders/freeholders in line with contracted management agreement to run and maintain their block/development accordingly. Location: Borehamwood Hours: Monday - Friday. 9am-5:30pm. 20 days annual leave per annum plus Bank Holidays Car Salary Sacrifice scheme One month sabbatical after 10 years' service Star of the week Employee of the month Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with your clients Respond to leasehold enquires in an efficient manner Attend external meetings as needed Senior Block Manager Skills and Experience Strong management and organisational skills The ability to multitask You will ideally be IRPM qualified Knowledge of property management principles and procedures. Good soft skills when dealing with people to empathise and understand the customers' needs. Working knowledge of a property management computer system. Working knowledge of windows-based spreadsheets - i.e. Excel Ability to use Microsoft Word Good written and verbal communication skills. If you are interested in this position, please apply online with your CV. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Feb 06, 2026
Full time
OA are recruiting for a Senior Block Manager to join our client's dynamic and growing team. We're looking for a Senior Block Manager who will be responsible for co-ordinating and managing all services and maintenance contracts and to communicate with clients and leaseholders/freeholders in line with contracted management agreement to run and maintain their block/development accordingly. Location: Borehamwood Hours: Monday - Friday. 9am-5:30pm. 20 days annual leave per annum plus Bank Holidays Car Salary Sacrifice scheme One month sabbatical after 10 years' service Star of the week Employee of the month Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with your clients Respond to leasehold enquires in an efficient manner Attend external meetings as needed Senior Block Manager Skills and Experience Strong management and organisational skills The ability to multitask You will ideally be IRPM qualified Knowledge of property management principles and procedures. Good soft skills when dealing with people to empathise and understand the customers' needs. Working knowledge of a property management computer system. Working knowledge of windows-based spreadsheets - i.e. Excel Ability to use Microsoft Word Good written and verbal communication skills. If you are interested in this position, please apply online with your CV. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Site Manager. In this role, you will take charge of on-site project activities across various locations in the United Kingdom. Your leadership will ensure that projects are executed efficiently, adhering to all specified quality and safety standards. You will coordinate closely with project managers and local stakeholders to facilitate smooth operations and successful project completion. Additionally, you will manage site resources and ensure compliance with health and safety regulations during all phases of the project. Accountabilities Plan project on-site activities with the Project Manager, including resource allocation and milestones. Oversee all on-site activities from receiving the site area to handing it back upon project completion. Act as the primary project representative at the site, building relationships with customers and stakeholders. Ensure proper handling, storage, and installation of equipment and materials to prevent damage. Maintain up-to-date risk assessments and method statements in accordance with health and safety plans. Train and promote health and safety practices among on-site resources throughout the project. Control project costs and monitor actual spending against forecasts. Ensure proper documentation and document handling system maintenance. Manage subcontractors to meet quality standards and project deadlines. Regularly report site activities, health and safety, quality, and progress to the Project Manager. Requirements Bachelor's degree in electrical/mechanical engineering or equivalent. 5+ years of experience as a Site Manager in construction or installation. Strong understanding of transmission regulations and current HSE legislation. Proven leadership ability and strong communication skills. Proactive and flexible attitude. Excellent written and spoken communication skills in Swedish and good proficiency in English. Benefits Opportunity to work on diverse and impactful projects. Possibility of flexible working arrangements. Access to training and development programs. Collaborative and innovative work culture. Potential for career advancement in a growing industry. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Feb 06, 2026
Full time
Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Site Manager. In this role, you will take charge of on-site project activities across various locations in the United Kingdom. Your leadership will ensure that projects are executed efficiently, adhering to all specified quality and safety standards. You will coordinate closely with project managers and local stakeholders to facilitate smooth operations and successful project completion. Additionally, you will manage site resources and ensure compliance with health and safety regulations during all phases of the project. Accountabilities Plan project on-site activities with the Project Manager, including resource allocation and milestones. Oversee all on-site activities from receiving the site area to handing it back upon project completion. Act as the primary project representative at the site, building relationships with customers and stakeholders. Ensure proper handling, storage, and installation of equipment and materials to prevent damage. Maintain up-to-date risk assessments and method statements in accordance with health and safety plans. Train and promote health and safety practices among on-site resources throughout the project. Control project costs and monitor actual spending against forecasts. Ensure proper documentation and document handling system maintenance. Manage subcontractors to meet quality standards and project deadlines. Regularly report site activities, health and safety, quality, and progress to the Project Manager. Requirements Bachelor's degree in electrical/mechanical engineering or equivalent. 5+ years of experience as a Site Manager in construction or installation. Strong understanding of transmission regulations and current HSE legislation. Proven leadership ability and strong communication skills. Proactive and flexible attitude. Excellent written and spoken communication skills in Swedish and good proficiency in English. Benefits Opportunity to work on diverse and impactful projects. Possibility of flexible working arrangements. Access to training and development programs. Collaborative and innovative work culture. Potential for career advancement in a growing industry. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Senior Planner Burghfield, near Reading, Berkshire Permanent - Full Time On-site Salary up to £80,000 per annum dependant on experience plus car/car allowance and flexible benefits NG Bailey have a vacancy for a Senior Planner to join us on a nuclear project in Burghfield near Reading . The successful applicant will implement best commercial practices to maintain and maximise, the profitability and financial performance of medium to large Project/s for NG Bailey's Strategic Projects Engineering Division . Due to the nature of the project the successful applicant will be required to obtain security clearance in order to work on this site, therefore we can only consider British nationals, who have not worked outside the UK in the last 5 years. Core responsibilities include: Demonstrate appropriate Health and Safety leadership to ensure that the Safety First and Foremost message is visible and alive throughout all activities relating to the projects on which they are working. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Assist in leading and developing the planning team to provide an effective planning support to the business which achieves business and project objectives. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. Maintain and update contract baseline in line with with ageed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. What we're looking for: Previous relevant experience in a planning role and within a Mechanical/Electrical engineering company, preferably with exposure to highly regulated industries as well. Strong administration, reporting and IT skills as well as good knowledge and use of Primavera P6. Having come from a hands-on trades background into project management and planning would be advantageous. Able to achieve and acquire SC Clearance, if not already held. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Feb 06, 2026
Full time
Senior Planner Burghfield, near Reading, Berkshire Permanent - Full Time On-site Salary up to £80,000 per annum dependant on experience plus car/car allowance and flexible benefits NG Bailey have a vacancy for a Senior Planner to join us on a nuclear project in Burghfield near Reading . The successful applicant will implement best commercial practices to maintain and maximise, the profitability and financial performance of medium to large Project/s for NG Bailey's Strategic Projects Engineering Division . Due to the nature of the project the successful applicant will be required to obtain security clearance in order to work on this site, therefore we can only consider British nationals, who have not worked outside the UK in the last 5 years. Core responsibilities include: Demonstrate appropriate Health and Safety leadership to ensure that the Safety First and Foremost message is visible and alive throughout all activities relating to the projects on which they are working. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Assist in leading and developing the planning team to provide an effective planning support to the business which achieves business and project objectives. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. Maintain and update contract baseline in line with with ageed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. What we're looking for: Previous relevant experience in a planning role and within a Mechanical/Electrical engineering company, preferably with exposure to highly regulated industries as well. Strong administration, reporting and IT skills as well as good knowledge and use of Primavera P6. Having come from a hands-on trades background into project management and planning would be advantageous. Able to achieve and acquire SC Clearance, if not already held. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
A healthcare organization in Salisbury seeks a Senior Operations Manager for Estates Technical Services. You will lead the operations team to deliver high-quality maintenance across the Trust estate, ensuring safety and compliance. Responsibilities include managing maintenance budgets and coordinating closely with senior management. Preferred candidates will have relevant educational qualifications and strong experience in building and electrical services. The role offers a salary of £47,810 to £54,710 per year and various benefits.
Feb 06, 2026
Full time
A healthcare organization in Salisbury seeks a Senior Operations Manager for Estates Technical Services. You will lead the operations team to deliver high-quality maintenance across the Trust estate, ensuring safety and compliance. Responsibilities include managing maintenance budgets and coordinating closely with senior management. Preferred candidates will have relevant educational qualifications and strong experience in building and electrical services. The role offers a salary of £47,810 to £54,710 per year and various benefits.
Role Overview As a Store Manager, you will be responsible for leading and managing all aspects of store operations to deliver excellent customer service, drive sales, and achieve business targets. You will motivate and develop your team, ensure high standards of presentation and compliance, and create a positive and inclusive store environment. Your leadership will be key to maximising performance and ensuring the smooth, efficient running of the store. Key Responsibilities Team Leadership: Lead, motivate, and develop the store team to deliver excellent customer service and achieve sales targets. Sales Performance: Drive store sales and profitability by monitoring performance, implementing sales initiatives, and maximising opportunities. Customer Experience: Ensure a high standard of customer service is consistently provided, handling customer queries and resolving complaints effectively. Staff Development: Recruit, train, and support colleagues, conducting regular performance reviews and identifying development opportunities. Store Standards: Maintain high standards of store presentation, merchandising, and cleanliness in line with company guidelines. Stock Management: Oversee stock control, ordering, deliveries, and inventory accuracy to minimise losses and ensure product availability. Compliance: Ensure all store operations comply with company policies, health and safety regulations, and legal requirements. Financial Management: Manage scorecard (profit and losses), control costs, and monitor financial performance to achieve business targets. Operational Efficiency: Plan and organise rotas, delegate tasks, and ensure efficient day-to-day running of the store. Community Engagement: Build positive relationships with the local community and represent the store and brand professionally. Continuous Improvement: Identify opportunities to improve store processes, customer experience, and team performance. Skills and Experience Required Essential Retail Management Experience: Previous experience in a store manager or leadership role within a retail environment. Leadership: Strong leadership and people management skills, with the ability to motivate and develop a team. Customer Service: Proven track record of delivering excellent customer service and handling customer queries or complaints. Sales Focus: Experience driving sales performance and achieving business targets. Organisation: Excellent organisational and time management skills for managing store operations and colleague rotas. Communication: Effective communication and interpersonal skills for working with colleagues, customers, and senior management. Problem Solving: Ability to resolve issues quickly and effectively, both with customers and within the team. Stock Management: Experience managing stock control, ordering, and inventory processes. Financial Awareness: Understanding of budgets, cost control, and financial reporting. Compliance: Knowledge of health and safety, legal, and company policy compliance in a retail setting. Flexibility: Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends. Desirable Recruitment and Training: Experience recruiting, training, and developing colleagues. IT Skills: Proficiency in using retail systems and Microsoft Office applications. Community Engagement: Experience building relationships with the local community or representing a brand externally.
Feb 06, 2026
Full time
Role Overview As a Store Manager, you will be responsible for leading and managing all aspects of store operations to deliver excellent customer service, drive sales, and achieve business targets. You will motivate and develop your team, ensure high standards of presentation and compliance, and create a positive and inclusive store environment. Your leadership will be key to maximising performance and ensuring the smooth, efficient running of the store. Key Responsibilities Team Leadership: Lead, motivate, and develop the store team to deliver excellent customer service and achieve sales targets. Sales Performance: Drive store sales and profitability by monitoring performance, implementing sales initiatives, and maximising opportunities. Customer Experience: Ensure a high standard of customer service is consistently provided, handling customer queries and resolving complaints effectively. Staff Development: Recruit, train, and support colleagues, conducting regular performance reviews and identifying development opportunities. Store Standards: Maintain high standards of store presentation, merchandising, and cleanliness in line with company guidelines. Stock Management: Oversee stock control, ordering, deliveries, and inventory accuracy to minimise losses and ensure product availability. Compliance: Ensure all store operations comply with company policies, health and safety regulations, and legal requirements. Financial Management: Manage scorecard (profit and losses), control costs, and monitor financial performance to achieve business targets. Operational Efficiency: Plan and organise rotas, delegate tasks, and ensure efficient day-to-day running of the store. Community Engagement: Build positive relationships with the local community and represent the store and brand professionally. Continuous Improvement: Identify opportunities to improve store processes, customer experience, and team performance. Skills and Experience Required Essential Retail Management Experience: Previous experience in a store manager or leadership role within a retail environment. Leadership: Strong leadership and people management skills, with the ability to motivate and develop a team. Customer Service: Proven track record of delivering excellent customer service and handling customer queries or complaints. Sales Focus: Experience driving sales performance and achieving business targets. Organisation: Excellent organisational and time management skills for managing store operations and colleague rotas. Communication: Effective communication and interpersonal skills for working with colleagues, customers, and senior management. Problem Solving: Ability to resolve issues quickly and effectively, both with customers and within the team. Stock Management: Experience managing stock control, ordering, and inventory processes. Financial Awareness: Understanding of budgets, cost control, and financial reporting. Compliance: Knowledge of health and safety, legal, and company policy compliance in a retail setting. Flexibility: Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends. Desirable Recruitment and Training: Experience recruiting, training, and developing colleagues. IT Skills: Proficiency in using retail systems and Microsoft Office applications. Community Engagement: Experience building relationships with the local community or representing a brand externally.
We areLegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently. Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together. Position Overview: As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution. Key Responsibilities: Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier. Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients. Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities. Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution. Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention. Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management. Proactively explore Upsell/Cross-sell opportunities with our existing customers Proven experience in a similar role within software/SaaS. Strong understanding of customer journey dynamics and the ability to implement strategies for improvement. Demonstrated success in developing and implementing effective customer success programs Experience in determining and measuring KPIs for customer success teams. Proficient in setting up workflows and utilizing customer success automation tools. SaaS industry experience is a must. Excellent communication and interpersonal skills. Methodical mindset with a structured approach to problem-solving. Strong commercial knowledge with a proven ability to upsell and cross-sell products and services. Ability to thrive in a fast-paced and dynamic environment. Sounds good? Our recruitment process is simple: you and we all need to be sure that we're excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen. Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.
Feb 06, 2026
Full time
We areLegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently. Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together. Position Overview: As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution. Key Responsibilities: Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier. Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients. Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities. Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution. Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention. Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management. Proactively explore Upsell/Cross-sell opportunities with our existing customers Proven experience in a similar role within software/SaaS. Strong understanding of customer journey dynamics and the ability to implement strategies for improvement. Demonstrated success in developing and implementing effective customer success programs Experience in determining and measuring KPIs for customer success teams. Proficient in setting up workflows and utilizing customer success automation tools. SaaS industry experience is a must. Excellent communication and interpersonal skills. Methodical mindset with a structured approach to problem-solving. Strong commercial knowledge with a proven ability to upsell and cross-sell products and services. Ability to thrive in a fast-paced and dynamic environment. Sounds good? Our recruitment process is simple: you and we all need to be sure that we're excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen. Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.
Role Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high-performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPI's including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction/engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced retail/customer facing environment. Passionate about retail and hold a good understanding of the latest trends and our competitors. Hold strong leadership skills and have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports and making commercial decisions. Keen eye for detail and commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Feb 06, 2026
Full time
Role Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high-performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity operationally & commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPI's including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction/engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast paced retail/customer facing environment. Passionate about retail and hold a good understanding of the latest trends and our competitors. Hold strong leadership skills and have previous experience of coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Have experience in analysing reports and making commercial decisions. Keen eye for detail and commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits Quarterly discretionary bonus schemes. Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to digital health and well being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development throughout your career journey with the Group. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Company Sick Pay scheme. Health Care Cover. Discounted gym memberships at JD Gyms. Life Assurance. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Join our team at Cricket St Thomas 天天中彩票qq part of the Warner Hotels Group. This 239 bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country. Ready to take the next step in your hospitality leadership career? At Warner Hotels, you can discover your glow. We believe people thrive when their unique strengths and personalities are nurtured. RS we're free to be yourself, make anitana impact, and grow within a tight knit team that creates truly memorable guest experiences. We're more than just a place to stay -we're a destination where guests come to make memories, discover new experiences, and feel genuinely cared for. As General Manager, you'll play a pivotal role in bringing that(boardway) magic to life. Role Purpose As General Manager, you will lead a multidisciplinary team across Rooms, F&B, Spa, Leisure, Guest Experience, and Entertainment. You will own یون the hotel's performance operationally, commercially, and culturally. You'll lead high performing teams, optimise revenue streams, and champion a guest obsessed mindset. Your leadership will ensure exceptional guest experiences, strong EBITDA performance, and a culture that attracts, retains, and develops top talent. Responsibilities Operational Leadership Lead, coach, and inspire teams to deliver exceptional guest experiences while upholding Warner Brand Standards. Address guest concerns with confidence and empathy, using feedback to drive continuous improvement. Manage resources effectively to meet guest demand, ensuring high service levels and operational efficiency. Collaborate with senior leaders to identify opportunities and implement operational strategies. Guest and Team Experience Ensure consistent delivery of high فعال guest experiences, driving improvements in Guest NPS nafasi returning bookings, and online reviews. Build a high performing, engaged team via coaching, feedback, and personal development plans. Recruit, develop, and retain exceptional talent, fostering a culture of collaboration, growth, and recognition. Monitor team engagement and retention, implementing initiatives that enhance satisfaction and performance. Financial and Operational Management Manage hotel revenue and costs to meet or exceed budgets, identifying opportunities for growth and efficiencies. Drive revenue fèt performance across Rooms, F&B, Spa, Leisure, capital any ancillary streams. Ensure full compliance with statutory obligations including Health & Safety, food safety, employment law, and data protection. Embed and maintain operational SOPs and brand standards across all departments. Oversee stock management and budget adherence, ensuring resources align with business goals. Key Outcomes Achievement of KPIs including Guest NPS, Mystery Guest scores, labour efficiency, revenue targets, and compliance standards. Increased team retention, engagement, and high potential talent development. Enhanced financial performance, including EBITDA growth and cost efficiencies. 100% compliance with Health & Safety and mandatory training requirements. pearcho Guest obsessed, people first, and passionate about delivering exceptional hospitality. Collaborative, open, and effective at influencing across teams and departments. Commercially sharp with strong analytical and data driven decision making skills. Resilient, confident, and calm under pressure, with sound judgement and clarity of thought. Strategic thinker with a willingness to be hands on in daily operations. Bold, curious, and innovative, with a growth mindset and drive for continuous improvement. Skilled at building capability, inspiring teams, and nurturing talent at all levels. You will be Guest Hearted, staying close to guests and role modeling service excellence; show Limitless Thinking by embracing innovation and challenging traditional approaches; Own Our Impact by taking accountability for results and driving profitability; and embody Winning as One by fostering collaboration, trust, and teamwork. This role requires a hands on leader who balances strategic vision with operational detail, creates a culture of empowerment, and represents Warner Hotels positively with all stakeholders. Minimum 5 years' experience as a parece General Manager in hotels, holiday parks, or a similar multifaceted leisure environment. Strong background in food & beverage, revenue management, and commercial performance. Proven success in leading large, diverse teams and developing high potential leaders. Demonstrated ability to deliver improvements in guest satisfaction and financial KPIs. Ready to discover your glow? Be part of something more than a hotel - a place where your personality shines and your ideas truly matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and central to our mission. We welcome applications from all backgrounds, communities, and industries, and we're happy to discuss any reasonable adjustments or flexibility you may require, including part time or job share options. We genuinely care about every candidate's experience during the recruitment process and are here to support you. If you require any assistance or adjustments while applying, please contact us at Please note: Unsolicited CV's from Autónoma agencies will not be considered. Location Cricket St Thomas, TA20 4DD, United Kingdom
Feb 06, 2026
Full time
Join our team at Cricket St Thomas 天天中彩票qq part of the Warner Hotels Group. This 239 bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country. Ready to take the next step in your hospitality leadership career? At Warner Hotels, you can discover your glow. We believe people thrive when their unique strengths and personalities are nurtured. RS we're free to be yourself, make anitana impact, and grow within a tight knit team that creates truly memorable guest experiences. We're more than just a place to stay -we're a destination where guests come to make memories, discover new experiences, and feel genuinely cared for. As General Manager, you'll play a pivotal role in bringing that(boardway) magic to life. Role Purpose As General Manager, you will lead a multidisciplinary team across Rooms, F&B, Spa, Leisure, Guest Experience, and Entertainment. You will own یون the hotel's performance operationally, commercially, and culturally. You'll lead high performing teams, optimise revenue streams, and champion a guest obsessed mindset. Your leadership will ensure exceptional guest experiences, strong EBITDA performance, and a culture that attracts, retains, and develops top talent. Responsibilities Operational Leadership Lead, coach, and inspire teams to deliver exceptional guest experiences while upholding Warner Brand Standards. Address guest concerns with confidence and empathy, using feedback to drive continuous improvement. Manage resources effectively to meet guest demand, ensuring high service levels and operational efficiency. Collaborate with senior leaders to identify opportunities and implement operational strategies. Guest and Team Experience Ensure consistent delivery of high فعال guest experiences, driving improvements in Guest NPS nafasi returning bookings, and online reviews. Build a high performing, engaged team via coaching, feedback, and personal development plans. Recruit, develop, and retain exceptional talent, fostering a culture of collaboration, growth, and recognition. Monitor team engagement and retention, implementing initiatives that enhance satisfaction and performance. Financial and Operational Management Manage hotel revenue and costs to meet or exceed budgets, identifying opportunities for growth and efficiencies. Drive revenue fèt performance across Rooms, F&B, Spa, Leisure, capital any ancillary streams. Ensure full compliance with statutory obligations including Health & Safety, food safety, employment law, and data protection. Embed and maintain operational SOPs and brand standards across all departments. Oversee stock management and budget adherence, ensuring resources align with business goals. Key Outcomes Achievement of KPIs including Guest NPS, Mystery Guest scores, labour efficiency, revenue targets, and compliance standards. Increased team retention, engagement, and high potential talent development. Enhanced financial performance, including EBITDA growth and cost efficiencies. 100% compliance with Health & Safety and mandatory training requirements. pearcho Guest obsessed, people first, and passionate about delivering exceptional hospitality. Collaborative, open, and effective at influencing across teams and departments. Commercially sharp with strong analytical and data driven decision making skills. Resilient, confident, and calm under pressure, with sound judgement and clarity of thought. Strategic thinker with a willingness to be hands on in daily operations. Bold, curious, and innovative, with a growth mindset and drive for continuous improvement. Skilled at building capability, inspiring teams, and nurturing talent at all levels. You will be Guest Hearted, staying close to guests and role modeling service excellence; show Limitless Thinking by embracing innovation and challenging traditional approaches; Own Our Impact by taking accountability for results and driving profitability; and embody Winning as One by fostering collaboration, trust, and teamwork. This role requires a hands on leader who balances strategic vision with operational detail, creates a culture of empowerment, and represents Warner Hotels positively with all stakeholders. Minimum 5 years' experience as a parece General Manager in hotels, holiday parks, or a similar multifaceted leisure environment. Strong background in food & beverage, revenue management, and commercial performance. Proven success in leading large, diverse teams and developing high potential leaders. Demonstrated ability to deliver improvements in guest satisfaction and financial KPIs. Ready to discover your glow? Be part of something more than a hotel - a place where your personality shines and your ideas truly matter. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and central to our mission. We welcome applications from all backgrounds, communities, and industries, and we're happy to discuss any reasonable adjustments or flexibility you may require, including part time or job share options. We genuinely care about every candidate's experience during the recruitment process and are here to support you. If you require any assistance or adjustments while applying, please contact us at Please note: Unsolicited CV's from Autónoma agencies will not be considered. Location Cricket St Thomas, TA20 4DD, United Kingdom
