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Undertake all functions involved in the daily operation and service delivery within Gym. This includes providing supervision of the gym floor, undertaking various gym appointments including gym programming, reviews, floor-based coaching and a high level of engagement and connection to actively recruit and retain members. As a Fitness Instructor you will be required to deliver the highest quality service throughout the Centre by inspiring and motivating customers, to increase retention and provide guidance as well as support to ensure customers achieve their goals. Main Duties To motivate and support customers to increase retention and support customers to achieve their goals. To carry out gym appointments and deliver our member journey, including Welcome Workouts, Personal Plans and Plan reviews. Provide advice and guidance to customers to ensure they use equipment safely and adopt the correct exercise technique. Deliver gym floor group training sessions as required (cross site if/when required) Deliver gym floor workshops as required (cross site if/when required) Create and promote in centre gym challenges to engage customers. To actively participate in the membership sales process by making customers aware of the benefits of membership and group exercise participation. To meet agreed performance KPI targets set by the Duty Manager. Create content for websites and social media platforms in the manner of images and video material. To assist the Duty Management Team in organising special events, program development and promotions when required. To ensure that the gym is maintained in a clean, safe, hygienic and tidy condition during your hours of supervision. Following & adhering to site checklists. To carry out appropriate maintenance checks and follow procedures to ensure kit is back in working order as soon as possible. General To wear the uniform provided by the centre and always adopt a high level of presentation. To comply with health and safety processes and procedures. Attend training sessions and team meetings as and when required. Various administration tasks as and when required. Note You will not actively promote your private business within Hillbrow facilities (including the car park) and to Members. You will keep Hillbrow informed of external classes you teach and programs you run. By advising Hillbrow of the classes and programs you run we can ensure that there is no direct conflict of interest. You will not promote your private business using images of Hillbrow facilities or Hillbrow members participating in Hillbrow activities. If a Hillbrow member is also a member of your exercise classes, you may of course use their image to promote your class (subject to image release authorisation). You will make every effort to attend team meetings. It is desired that you will have both L3 PT qualifications and GP Referral or be willing to work towards both of these qualifications. To deliver appointments in line with relevant qualifications. You may be required to work across different sites when cover is needed as per the needs of the business. Personal Specification Driven and enthusiastic Passions in health & wellbeing Creative and intuitive Pro-active & good organisation Team Player but also a good leader Experience (Essential) Similar work environment Personal Training Experience in working with a range of clients including (but not limited to) juniors, seniors, disabilities and referrals Qualifications (Essential) L2 Fitness Instructing Qualifications (Desirable) Ability to obtain qualifications in Exercise Referral CIMSPA registered Level 3 Personal Training GP Referral qualification. The desire to work towards this qualification Genuine interest in health and fitness After training, to be able to undertake preventative maintenance on equipment Knowledge of behaviour change and goal setting Communication skills (verbal and written) Computer competent, MS Office software and email Other (Essential) To be flexible to the changing demands of the business To be able to follow Hillbrow Health and Wellbeing Policies and Procedures.

You own the international tax domain end to end: you set product strategy for the tax capability area, expand business requirements into durable capability strategies rather than one-off market builds, and navigate cross-team dynamics across engineering, legal, and compliance to ship it. You solve ambiguous, cross-market problems using data and AI methodology, not just domain memory, and you use AI to turn scattered market and regulatory signal into product opportunities other people haven't framed yet. The Staff Product Manager, Tax International role sits between the Tax & Accountant domain, Legal, and the product and engineering organization. It owns a centralized, AI-powered tax compliance layer that turns country-specific indirect and direct tax rules into reusable configurations, replacing slow, costly, country-by-country manual work that leaves Intuit and its customers exposed. Responsibilities 1. Own the AI-native tax compliance platform Builds the centralized, reusable tax layer that lets every market be a configuration, not a rebuild. Own the relationship with the US Based central teams/functions Design and own the roadmap for a centralized, AI-powered compliance platform that abstracts country-specific indirect tax, direct tax, and regulatory filing rules into reusable, scalable configurations across 100+ markets. Champion a policy-as-code model: treat government tax requirements as structured data that AI can ingest, validate, and deploy, replacing slow, per-country manual configuration. Define the AI + Human Intelligence (AI+HI) pipeline where it fits: how official government tax sources are ingested, how AI generates compliance configurations, and where human tax-expert review checkpoints apply. Partner with core capability teams to eliminate US hardcode and US-specific dependencies that create international tax risk. Own the tax engine consolidation path. Today indirect tax runs across six separate codebases and direct tax (Books-to-Tax) runs across three separate engines, with filing capability limited to UK MTD, partial US, and Australia through a partner. Drive the architectural decision (extend an existing engine, build new, or adopt a partner platform) and the multi-year consolidation roadmap, including known hard problems like the UK Flat Rate Scheme and Canada's federal/provincial split. Act as the product owner at the legal/engineering intersection, shaping technical direction rather than just brokering between teams, and set sequencing and investment priorities across Tier 1 and expansion markets. 2. Modernize Indirect Tax Delivers AI-powered VAT/GST/sales-tax experiences on a reusable foundation. Deliver AI-powered tax review, live tax rates and forms, and enhanced VAT/GST/sales-tax experiences. Build a reusable rates-and-forms platform and AI transaction-level tax classification so new markets inherit the capability by configuration. Use Singapore GST F5/F8 as the reference implementation on the unified tax engine, and sequence Malaysia GST and UAE VAT behind it on the same architecture. Grow indirect-tax adoption in priority markets, starting with the workflows customers rely on most. 3. Build AI-powered Direct Tax Extends the platform from indirect tax into direct tax on the same configuration model. Ship AI corporate tax estimates and annual tax-year updates on a reusable Direct Tax (Books-to-Tax) foundation. Own the B2T platform proof: Singapore Form C-S/C-S Lite as the first jurisdiction live on the unified engine, carried through a full jurisdiction-config lifecycle so the second market is a configuration, not a rebuild. Hold working knowledge of book-to-tax adjustments, entity-type tax treatment (corporation, trust, partnership, proprietorship), depreciation and loss-carryforward logic, and corporate filing schema literacy (1120, T2, CT600, and market equivalents). Own cross-border direct tax mechanics as multinational SMB customers scale: withholding tax and treaty rates, permanent establishment, transfer pricing basics, and Pillar Two awareness. Track UK Making Tax Digital (MTD) filing and payment acceptance rate as a standing compliance metric, including the seasonal ITSA reporting cycle. 4. Lead cross-functionally and set the bar Aligns the mission team and holds the platform to measurable outcomes. Unite an extended mission team across Product Development, Design (XD), Data Science, Product Marketing, Legal, and Finance behind a shared tax-platform vision. Manage external relationships with tax authorities (e.g., HMRC) and third-party tax vendors where needed and the strategy is to partner vs build (Fonoa, Sovos, Avalara-class). Define and hold the platform accountable to metrics and SLAs: onboarding cycle time, compliance coverage by market, filing error rates, tax-product adoption, and cost-per-country. Fast-follow US quarterly releases while owning market-differentiating localization, extensibility, and compliance depth. Qualifications Domain Experience leading global or international platform expansion: building core services and tax compliance infrastructure for multiple non-native markets. Strong grounding in both indirect tax (VAT/GST/sales tax) and direct/corporate tax for SMB and mid-market customers: book-to-tax logic, entity-type treatment, cross-border withholding and treaty mechanics, and digital filing regimes such as UK MTD. Experience building for SMB and mid-market customers at a company with an ecosystem of products and services. Functional Expertise designing global platform architecture that abstracts complex regional tax requirements (indirect and direct) into scalable, reusable components. Fluency applying AI/GenAI to real tax product problems: AI+HI workflows, structured-data ingestion, agentic automation. Ability to tell a config change (rate table, schema, form variant) apart from a genuine capability gap (new module, new workflow) without needing engineering to make that call for you. Comfortable reading primary-source tax law and filing schemas directly, not just secondary summaries. Exceptional at prioritization, able to translate tax complexity into data-driven decisions across a large, matrixed organization. Leadership Owns a domain end to end: sets product strategy for international tax and delivers it across engineering, legal, and compliance. Ability to influence beyond the direct team, across the portfolio and up to executive leadership. A quality champion with a high bar for consistency, comfortable with ambiguity, driven by customer obsession and a growth mindset. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Build your career and be a part of a great team Company Overview: At Coinford, we are committed to be the contractor of choice for our clients and the employer of choice for our people. We attract and retain talented individuals who deliver win-win solutions across all operations. Our innovative and courageous approach is supported by structured training and development. We prioritise safety, quality, and customer satisfaction, ensuring a positive experience for all. As a successful family-run business, we take pride in our heritage and the strong values that have been passed down through generations. It's a testament to our success that multiple generations of the same families choose to work with us, affirming that we are on the right path to becoming the employer of choice. Join us and be part of a team that values professionalism, integrity, and excellence. We are committed to fostering a culture of continuous learning and professional growth. As a leading company in the construction industry, we recognise the value of investing in our employees' development. The Candidate: Based in Smallfield (own transport preferred), this is a full-time, office-based role (40 hours per week, Monday to Friday). We are looking for an experienced Internal Recruiter with a proven track record of recruiting within the construction industry. You will take ownership of the end-to-end recruitment process for site-based operatives and work closely with operational managers to ensure projects are resourced with skilled, compliant labour. This role requires someone who understands construction trades, labour requirements and industry compliance, and who can build strong relationships with hiring managers while proactively sourcing high-quality candidates in a competitive market. As our Internal Construction Recruiter, you will be responsible for delivering high-quality recruitment across Coinford's construction projects. Working closely with site managers, you will identify workforce requirements, source skilled construction professionals and ensure projects are resourced efficiently while maintaining the highest compliance standards. Key Responsibilities: Recruitment & Workforce Planning Work within a team to source, screen and recruit skilled and reliable construction operatives across a variety of trades. Manage the recruitment, onboarding and retention of skilled construction operatives. Develop and maintain a talent pipeline of qualified construction operatives, plant personnel and site-based professionals across multiple trades. Manage candidate relationships from initial contact through to placement and onboarding. Labour Management & Allocation Liaise with Site Managers to understand upcoming labour requirements and update the team and respond to shortfalls or surpluses promptly. Maintain an accurate labour tracker, ensuring real-time knowledge of resource availability. Compliance & Safety Ensure all operatives are compliant with site safety regulations and possess relevant certifications (e.g. CSCS, CPCS, NPORS) before deployment. Assist with onboarding and right-to-work checks. Support health and safety initiatives and report non-compliance where necessary. Administration & Reporting Keep accurate records of recruitment activity, skill grading, training needs and allocations. Update recruitment systems and databases with candidate information and placement activity. Provide regular reports to senior management on workforce performance and upcoming labour requirements. The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of their role. What You'll Be Responsible For: Managing end-to-end recruitment across multiple construction projects. Building and maintaining talent pipelines for skilled trades and plant operatives. Ensuring workforce compliance before deployment. Work closely with the Head of Labour to improve and deliver recruitment strategies and workforce planning across the business. What We're Looking For: Minimum 3 years' recruitment experience, ideally within construction, civil engineering or infrastructure. Strong understanding of construction trades, labour-only recruitment and subcontract labour. Working knowledge of CSCS, CPCS, NPORS and construction compliance. Experience recruiting high volumes of blue-collar operatives. Strong organisational skills with high accuracy and attention to detail. Excellent interpersonal and verbal communication skills, comfortable working on the phone and building relationships with candidates and site teams. Comfortable working in a fast-paced environment. Good IT skills, including Microsoft Office. Experience using an ATS or CRM. Benefits: Pension & Salary Sacrifice Scheme - Helping you save for the future with tax-efficient contributions. 25 Days Annual Leave - Plus bank holidays, ensuring a healthy work-life balance. Weekly Yoga Sessions - Relax and recharge with company-sponsored yoga every week. Death in Service Insurance Scheme - Providing financial security for your loved ones. Employee Assistance Programme (EAP) - Confidential support for personal and professional challenges. Training & Development Opportunities - Invest in your growth with learning and career progression support. Regular company social events - To foster connection, collaboration, and a strong sense of community. Free On-Site Parking at head office. Human Resources & Recruitment Recruitment - Internal

People & Service Team Leader Department: Store Management Employment Type: Permanent - Part Time Location: Belfast Boucher Reporting To: People & Service Manager Compensation: £27,520 (Full Time) Description We are looking for an energetic and inspiring People & Service Team Leader to support our store operations and lead our team to success. As a People & Service Team Leader, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the People & Service Manager to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. This is a part time 16hr role. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Support the People & Service Manager to consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the People & Service Manager to empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Have a good understanding of commercial tools and how to use to drive actions. Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs. Support the management of store operations, including compliance with health & safety standards. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. You'll Be Perfect If You have previous experience in retail, preferably in a supervisor role. You are passionate about fashion and stay updated on the latest trends. You possess strong communication and interpersonal skills. You can motivate and inspire a team to achieve their best. You are proactive, adaptable, and thrive in a fast paced environment. And most importantly love our products as much as we do so we create the best possible customer journey! Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: A generous staff discount and uniform allowance. Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need. We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Online Education Services (OES) is a purpose-driven organisation dedicated to transforming the lives of learners by expanding access to high-quality online education. We work in close partnership with universities and leading education providers across Australia and the United Kingdom, supporting the development of innovative, student-centred online programmes that make a genuine difference. As a proud member of the SEEK Group, we benefit from the expertise and global reach of a world-renowned digital leader - while maintaining the collaborative, people-first culture that makes OES a great place to work. Our vision is bold: to become the world's most impactful enabler of education. We're well on our way, and we'd love you to be part of that journey. The Role This is an opportunity to make a meaningful difference to students at the moments when the right support can have the greatest impact. As a Student Coach, you will help students feel confident, connected and capable throughout their learning journey - from accepting their offer and enrolling, through to progressing in their studies, completing their programme and preparing for what comes next. Through proactive outreach, thoughtful coaching conversations and practical guidance, you will help students overcome barriers, stay focused on their goals and get the most from their education. This is much more than a reactive support role. You will have the opportunity to build trusted relationships with students through one-to-one coaching, virtual meetings, webinars and small-group workshops. Whether a student needs encouragement to take the next step in their enrolment, support to prepare for an assessment, help rebuilding confidence after an interruption to study, or clarity about their future career direction, you will be there to help them move forward. You will play an important part in shaping the student experience across the full lifecycle. Your insight will help identify where students may be disengaging or facing challenges, allowing OES and its university partners to provide the right support at the right time. You will also work closely with Student Success, Academic Quality, Funding and partner university teams to make sure students receive joined-up, practical and compassionate support. For the right person, this role offers genuine variety, purpose and development. You will strengthen your coaching expertise, gain experience across student engagement, retention, academic confidence and employability, and see the direct results of the support you provide. The work you do will help students remain engaged, achieve their goals and access the life-changing opportunities that education can bring. You will report to the Academic Quality Manager and will be trusted to manage your own outreach caseload, follow through on actions and make a measurable difference to student outcomes. If you are an empathetic, proactive and organised person who enjoys helping others build confidence and succeed, this could be an exceptionally rewarding role. What Success Looks Like Within your first year, you will have built trusted and positive relationships with students across your caseload. Students will feel better informed, more confident and more connected to their studies because of the support you have provided. You will make a measurable contribution to improved enrolment completion, student engagement, assessment submission, retention and progression outcomes. Students who may otherwise have disengaged will be identified early and supported with practical, tailored interventions that help them return to study and move forward. Over time, you will become a valued source of insight into the student experience. Your feedback will help OES and its university partners understand what students need, where barriers arise and how support can be improved. You will also work closely with colleagues across Student Support, Academic Quality and Careers teams to ensure students receive the right help at the right time. Essential Skills and Experience We are looking for someone with experience in student support, coaching, mentoring or engagement roles. Experience in higher education would be an advantage, but we are equally interested in people with the right coaching mindset and a genuine commitment to student success. You will be confident communicating with people from a wide range of backgrounds and able to build rapport through phone-based, virtual and written interactions. You will also bring: Experience in student support, coaching, mentoring or engagement roles Strong interpersonal, motivational and coaching skills Confidence delivering one-to-one phone-based and virtual coaching sessions The ability to build rapport, inspire confidence and help students identify practical next steps An empathetic, proactive and resilient approach to supporting students through challenges Strong organisational skills, with the ability to manage a caseload and complete follow up actions reliably The ability to recognise when a student may need more specialist academic, welfare, funding or careers support, and to elevate or signpost appropriately An understanding of employability, career progression or student development principles, which would be desirable Experience using CRM systems; Salesforce experience would be an advantage A highly motivated, student-centred approach and a commitment to delivering excellent support Key Responsibilities Proactive Student Engagement Deliver planned, proactive outreach to students at key points across their learning journey, including offer acceptance, enrolment, pre commencement, early study, assessment periods, re enrolment, progression and graduation Contact students by phone, SMS, email and virtual meetings to provide personalised coaching and support Identify and engage students showing early signs of disengagement or non participation Manage your own outreach caseload and ensure all agreed follow up actions are completed Record student engagement activity accurately and promptly in Salesforce Enrolment Support and Conversion Coaching Provide proactive coaching to students who have accepted an offer but have not yet completed enrolment Help students understand enrolment requirements and work through barriers that may be preventing them from progressing Work closely with Student Success Advisors to identify and support students at risk of non enrolment Contribute to enrolment conversion and onboarding engagement targets Assessment Readiness and Academic Confidence Provide targeted support ahead of key assessment periods, including reminders, milestone check ins, study planning and time management coaching Deliver one to one coaching for students at risk of non submission or disengagement Help students build academic confidence, resilience and effective online study habits Deliver webinars and workshops on topics such as online study skills, assessment preparation, academic integrity and returning to study after interruption Escalate academic or welfare concerns to the appropriate teams where required Retention and Progression Support Monitor engagement indicators and intervene proactively when students may be at risk of withdrawal or failure Create structured, practical intervention plans to support at risk students Help students returning from a Leave of Absence to re engage successfully with their studies Work collaboratively with Academic Quality, Student Support and Funding teams to coordinate holistic support Contribute to retention and progression campaigns designed to improve student outcomes Careers Awareness and Student Development Help students connect their studies to longer term career aspirations and professional goals Provide coaching conversations that support goal setting, confidence building, career planning and personal development Promote relevant university careers services, employability resources and professional development opportunities Support final stage students as they prepare for graduation and their next steps Signpost students to relevant internal or external careers support services where appropriate Performance and Continuous Improvement Work towards agreed KPIs, including retention and progression targets, assessment submission rates, enrolment conversion, student engagement, satisfaction and career readiness indicators Monitor the effectiveness of your interventions and demonstrate measurable impact across your caseload Contribute to reporting on coaching activity, student feedback and outcomes Share student insight with colleagues to support continuous improvement in the student experience Global organisation focused on growth, with lots of opportunities for our employees Engaging and vibrant organisational culture 35 hour working week within a flexible working environment OES values driven recruitment principles Career life fit, with a strong health and wellbeing focus 25 days of annual leave plus bank holidays Purchased leave scheme A strategy built on respect, honesty and diversity Continuous improvement through challenging and meaningful work Study assistance and leave for eligible employees A high growth industry with strong partner and shareholder backing A genuine focus on student success . click apply for full job details

About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include agenda setting and minute writing to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria Key Responsibilities Act as the primary lead for outsourced pensions services, including scheme secretary duties (permanent or interim) and day to day client and adviser relationships. Manage and oversee a portfolio of pension schemes and projects, providing end to end project management and issue resolution. Ensure delivery of high quality pensions administration and governance services in line with client contracts, internal standards, and regulatory requirements. Maintain full scheme compliance, overseeing governance processes, identifying risks, and preventing breaches. Own and deliver scheme business plans, proactively managing deviations and leading corrective actions Monitor scheme budgets, supplier costs, and financial performance, ensuring cost recovery, profitability, and minimal write offs. Lead client pensions management projects, including adviser reviews and service improvement initiatives. Contribute to business growth by developing professional networks, identifying business development opportunities, and supporting marketing activity such as blogs, seminars, and thought leadership. Provide people leadership as required, including line management, mentoring, performance management, and team development. Commit to continuous professional development, staying up to date with regulatory and governance changes and participating in ongoing technical and skills training. Essential Criteria Solid pensions industry background Recent experience in a role which specifically included occupational pension scheme Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to progress with multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Ability to prioritise and work to client deadlines Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and Circumstances Location:Flexible within commutable distance of one of our established offices in London, Manchester, or Glasgow Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. As part of this commitment we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team

Lead and manage employee relations activity across the organisation. Provide expert advice and guidance on disciplinary, grievance, absence, performance, conduct and capability matters. Support and coach managers in the effective management of people issues. Ensure employee relations matters are handled fairly, consistently and in line with employment legislation and organisational values. Identify trends and risks arising from employee relations activity and implement proactive solutions. Support organisational change processes, consultations and restructures where required. Oversee the day-to-day delivery of the People function across all venues. Ensure recruitment, onboarding administration and People processes are delivered effectively and consistently. Manage and continuously improve People systems, processes and controls. Ensure employment records and documentation are maintained accurately and compliantly. Work closely with managers and operational leaders to ensure People services support business needs. Drive efficiencies and continuous improvement across People Operations. Ensure compliance with UK employment legislation and internal People policies. Maintain oversight of Right to Work checks, DBS processes and employee documentation. Support the review and implementation of People policies and procedures. Manage employment law risk and seek external legal support where required. Ensure People processes remain compliant, consistent and audit-ready. Support responses to employment related investigations, claims and disputes. Oversee recruitment activity across the organisation. Support managers in attracting and selecting high quality candidates. Monitor recruitment performance, vacancy levels and workforce requirements. Ensure recruitment and onboarding processes provide a positive candidate and employee experience. Work with operational leaders to support workforce planning activity. Provide oversight and quality assurance for payroll processes. Work closely with the Payroll Officer to ensure payroll accuracy and compliance. Support reporting requirements relating to payroll, headcount and People metrics. Ensure HR systems and employee data are accurate, secure and effectively maintained. Identify opportunities to improve reporting and People data quality. Act as a trusted People partner to managers and leaders across the organisation. Work collaboratively with the People Development Lead to ensure operational and development priorities are aligned. Provide regular updates and insight to the Chief People Officer on People risks, challenges and opportunities. Champion Get Golfing's values and desired leadership behaviours. Requirements Experience within a senior HR Generalist, HR Business Partner or People Operations role. Strong employee relations experience, including management of complex cases. Excellent knowledge of UK employment law and HR best practice. Experience managing People Operations within a multi site environment. Experience supporting organisational change and consultation activity. Strong stakeholder management and influencing skills. Ability to balance operational delivery with strategic thinking. Strong problem solving and decision making capability. Experience coaching managers and supporting leadership teams. Ability to work autonomously within a fast paced and evolving environment. CIPD Level 5 or above (or equivalent). Experience within hospitality, leisure, retail or charity sectors. Experience implementing/managing People systems or process improvements. Experience managing payroll providers and payroll governance. Experience working within a values led organisation. Core Competencies Demonstrates expertise in employee relations, UK employment law, and People Operations management, with a focus on driving efficiencies and compliance across multi site environments. Proven ability to support organisational change and enhance stakeholder engagement while maintaining a positive employee experience. Highest signal resume keywords Employee Relations Management UK Employment Law Expertise People Operations Leadership Stakeholder Management CIPD Level 5 Certification ATS Optimization Keywords Hard Skills Employee Relations People Systems Management Payroll Governance Organizational Change Support Performance Management Recruitment Processes Data Quality Improvement Compliance Management Problem Solving Decision Making Soft Skills Coaching Influencing Autonomous Work Strategic Thinking Collaboration Certifications & Qualifications CIPD Level 5 Industry Keywords Hospitality Leisure Retail Charity Values Led Organization