KPMG's Fixed Asset Tax Services (FATS) team seeks a Director to lead and grow our fixed asset tax services across the UK. You will oversee capital allowances work, strengthen delivery processes and collaborate with tax technology to develop practical client solutions. Based across the United Kingdom, the role combines technical leadership, client relationship management and people leadership, with a focus on BD and leadership of the team.
Aug 24, 2026
Full time
KPMG's Fixed Asset Tax Services (FATS) team seeks a Director to lead and grow our fixed asset tax services across the UK. You will oversee capital allowances work, strengthen delivery processes and collaborate with tax technology to develop practical client solutions. Based across the United Kingdom, the role combines technical leadership, client relationship management and people leadership, with a focus on BD and leadership of the team.
About the role KPMG's Fixed Asset Tax Services (FATS) team brings together tax advisers, accountants, construction specialists and quantity surveyors. The team supports organisations across a wide range of sectors with fixed asset tax matters, including capital allowances claims and technology-enabled delivery. We are looking for a Director to lead and grow our fixed asset tax services. The role will combine technical leadership, client relationship management, business development and people leadership. You will oversee high-quality capital allowances work, strengthen delivery processes and collaborate with tax technology and risk specialists to develop practical solutions for clients and internal teams. This is a national role, working with colleagues across the United Kingdom. We value different perspectives, experiences and backgrounds, and aim to create an inclusive environment where everyone can contribute and develop. Roles and responsibilities Grow the FATS business by winning new work, expanding client relationships and supporting the sale of client-facing technology solutions. Build trusted relationships with senior client stakeholders and lead discussions on capital allowances, fixed asset tax matters and relevant technology solutions. Lead business development opportunities, proposals, pitches and presentations for new and existing clients. Oversee the technical and financial elements of engagements, including the accurate quantification and documentation of capital allowances claims and elections. Manage a portfolio of tax and technical work, balancing project priorities, resources, quality and risk requirements. Advise on the adoption of software and artificial intelligence capabilities to improve delivery processes and develop new offerings. Collaborate with tax technology, risk management and wider tax colleagues to create solutions and identify market opportunities. Lead, coach and develop team members, while liaising with HM Revenue & Customs specialists to support the agreement of claims. Experience and skills needed Deep practical knowledge of capital allowances legislation, case law and claim preparation, supported by broader finance, accounting and taxation knowledge. Experience leading complex client engagements and applying legislation to commercial and operational scenarios. Ability to develop client relationships, identify opportunities and lead proposals, pitches and senior stakeholder conversations. Experience using software to analyse large datasets and improve processes, with an understanding of artificial intelligence-enabled solutions. Strong project and portfolio management skills, including prioritising work, allocating resources, delegating effectively and maintaining quality. Clear written and verbal communication skills, with the ability to explain complex concepts and produce professional reports for senior stakeholders. Qualifications required A relevant tax, accounting or surveying qualification, such as CTA, ACA, ACCA, RICS or an equivalent qualification, is desirable but not essential.
Aug 24, 2026
Full time
About the role KPMG's Fixed Asset Tax Services (FATS) team brings together tax advisers, accountants, construction specialists and quantity surveyors. The team supports organisations across a wide range of sectors with fixed asset tax matters, including capital allowances claims and technology-enabled delivery. We are looking for a Director to lead and grow our fixed asset tax services. The role will combine technical leadership, client relationship management, business development and people leadership. You will oversee high-quality capital allowances work, strengthen delivery processes and collaborate with tax technology and risk specialists to develop practical solutions for clients and internal teams. This is a national role, working with colleagues across the United Kingdom. We value different perspectives, experiences and backgrounds, and aim to create an inclusive environment where everyone can contribute and develop. Roles and responsibilities Grow the FATS business by winning new work, expanding client relationships and supporting the sale of client-facing technology solutions. Build trusted relationships with senior client stakeholders and lead discussions on capital allowances, fixed asset tax matters and relevant technology solutions. Lead business development opportunities, proposals, pitches and presentations for new and existing clients. Oversee the technical and financial elements of engagements, including the accurate quantification and documentation of capital allowances claims and elections. Manage a portfolio of tax and technical work, balancing project priorities, resources, quality and risk requirements. Advise on the adoption of software and artificial intelligence capabilities to improve delivery processes and develop new offerings. Collaborate with tax technology, risk management and wider tax colleagues to create solutions and identify market opportunities. Lead, coach and develop team members, while liaising with HM Revenue & Customs specialists to support the agreement of claims. Experience and skills needed Deep practical knowledge of capital allowances legislation, case law and claim preparation, supported by broader finance, accounting and taxation knowledge. Experience leading complex client engagements and applying legislation to commercial and operational scenarios. Ability to develop client relationships, identify opportunities and lead proposals, pitches and senior stakeholder conversations. Experience using software to analyse large datasets and improve processes, with an understanding of artificial intelligence-enabled solutions. Strong project and portfolio management skills, including prioritising work, allocating resources, delegating effectively and maintaining quality. Clear written and verbal communication skills, with the ability to explain complex concepts and produce professional reports for senior stakeholders. Qualifications required A relevant tax, accounting or surveying qualification, such as CTA, ACA, ACCA, RICS or an equivalent qualification, is desirable but not essential.
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays. We are looking for an experienced and dynamic Payroll Manager to support our global payroll function. Reporting directly to the Global Payroll Director, this role will own the end-to-end operational efficiency, accuracy and compliance of the payroll process for specific geographies, with a small team reporting into you. The ideal candidate will have some management experience already, be a proven team player, have good technical payroll knowledge in some or all of the geographies , have experience working with global payroll platforms, with experience with NetSuite and HiBob an advantage. This team will be responsible for the delivery of a payroll transformation project, and as such, experience in executing the transition from fragmented payroll providers to a global payroll platform will be beneficial. WHAT YOU'LL DO 1. Leadership & Payroll Administration Team Management: Lead, mentor, and develop a high-performing payroll team responsible for Europe and ensuring delivery of accurate and timely payroll for those countries. Process Transformation and improvement: Taking a key role in the execution of the transition of payroll delivery from a group of suppliers, to a single global payroll platform. This role will be responsible for ensuring that all the compliance, legal, operational and timing needs for the assigned geographies can be tracked and met. Policy & Procedure: Participate in the process of ensuring a group of comprehensive payroll policies and standard operating procedures to maintain a strong internal control environment and ensure compliance with company policies and local statutory requirements. 2. Core Payroll Operations Global Payroll Processing: Ensure accurate and timely payroll execution across all regions, including salaries, bonuses, commissions, and other compensation elements, while maintaining full compliance with local tax and labor regulations. Payroll Compliance & Controls: Oversee statutory filings, tax payments, social security contributions, and year-end reporting requirements, ensuring adherence to local laws and audit standards. Payroll Accounting & Reconciliations: Ensure payroll-related account reconciliations are completed and reviewed on a timely basis, and assist in payroll accounting matters including funding, accruals, and relevant Journal Entries. Vendor & Stakeholder Management: Manage relationships with internal and external payroll vendors and stakeholders, including third party providers, and internal teams including HR, Finance, Legal, and People teams to ensure accurate data flow and alignment on employee lifecycle changes. Serve as the main point of contact for employee payroll inquiries for your geographies, resolving complex issues quickly and confidentially. Assist in information preparation and enquiries for internal and third party audits. Drive continuous improvement in accuracy, timeliness, compliance, and operational efficiency. WHO YOU ARE Experience: Minimum of 5+ years of progressive experience in payroll, including at least 1 year of management experience. High-Growth Experience: Prior experience in a high-growth FinTech or technology environment is highly desirable. System Proficiency: Demonstrable expertise and hands-on experience with at least one global payroll platform and with HiBob. Experience with Concur and Netsuite is advantageous. Compliance and risk management mindset: A good eye for detail and an ability to ensure that processes are followed properly, with good quality reconciliation skills are essential. Leadership: Proven ability to manage, motivate, and scale operational teams, fostering a culture of accountability and continuous improvement. Our Fantastic Benefits (varies by location) 20 to 30 days of holiday to support a healthy work-life balance Monthly team outing allowance to enjoy social events with your colleagues Parental leave top-up additional support for new parents On-site perks to make your workday smoother Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best PLUS additional benefits designed to enhance your work-life experience! Shape Your Role and Make an Impact Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We're looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
Aug 24, 2026
Full time
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays. We are looking for an experienced and dynamic Payroll Manager to support our global payroll function. Reporting directly to the Global Payroll Director, this role will own the end-to-end operational efficiency, accuracy and compliance of the payroll process for specific geographies, with a small team reporting into you. The ideal candidate will have some management experience already, be a proven team player, have good technical payroll knowledge in some or all of the geographies , have experience working with global payroll platforms, with experience with NetSuite and HiBob an advantage. This team will be responsible for the delivery of a payroll transformation project, and as such, experience in executing the transition from fragmented payroll providers to a global payroll platform will be beneficial. WHAT YOU'LL DO 1. Leadership & Payroll Administration Team Management: Lead, mentor, and develop a high-performing payroll team responsible for Europe and ensuring delivery of accurate and timely payroll for those countries. Process Transformation and improvement: Taking a key role in the execution of the transition of payroll delivery from a group of suppliers, to a single global payroll platform. This role will be responsible for ensuring that all the compliance, legal, operational and timing needs for the assigned geographies can be tracked and met. Policy & Procedure: Participate in the process of ensuring a group of comprehensive payroll policies and standard operating procedures to maintain a strong internal control environment and ensure compliance with company policies and local statutory requirements. 2. Core Payroll Operations Global Payroll Processing: Ensure accurate and timely payroll execution across all regions, including salaries, bonuses, commissions, and other compensation elements, while maintaining full compliance with local tax and labor regulations. Payroll Compliance & Controls: Oversee statutory filings, tax payments, social security contributions, and year-end reporting requirements, ensuring adherence to local laws and audit standards. Payroll Accounting & Reconciliations: Ensure payroll-related account reconciliations are completed and reviewed on a timely basis, and assist in payroll accounting matters including funding, accruals, and relevant Journal Entries. Vendor & Stakeholder Management: Manage relationships with internal and external payroll vendors and stakeholders, including third party providers, and internal teams including HR, Finance, Legal, and People teams to ensure accurate data flow and alignment on employee lifecycle changes. Serve as the main point of contact for employee payroll inquiries for your geographies, resolving complex issues quickly and confidentially. Assist in information preparation and enquiries for internal and third party audits. Drive continuous improvement in accuracy, timeliness, compliance, and operational efficiency. WHO YOU ARE Experience: Minimum of 5+ years of progressive experience in payroll, including at least 1 year of management experience. High-Growth Experience: Prior experience in a high-growth FinTech or technology environment is highly desirable. System Proficiency: Demonstrable expertise and hands-on experience with at least one global payroll platform and with HiBob. Experience with Concur and Netsuite is advantageous. Compliance and risk management mindset: A good eye for detail and an ability to ensure that processes are followed properly, with good quality reconciliation skills are essential. Leadership: Proven ability to manage, motivate, and scale operational teams, fostering a culture of accountability and continuous improvement. Our Fantastic Benefits (varies by location) 20 to 30 days of holiday to support a healthy work-life balance Monthly team outing allowance to enjoy social events with your colleagues Parental leave top-up additional support for new parents On-site perks to make your workday smoother Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best PLUS additional benefits designed to enhance your work-life experience! Shape Your Role and Make an Impact Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We're looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Newcastle (other regional Lycetts offices can be considered) About the role Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Underwriter to join our Newcastle office (other regional Lycetts offices can be considered). This is a fantastic opportunity to join Lycetts as an Underwriter within a growing team where you'll play a key role in managing and expanding a renewal portfolio, while gaining exposure to diverse binders across multiple sectors, including (but not limited to) Farm & Estate, Woodlands, Equine, Commercial, Household, Leisure, and Livestock. You'll collaborate closely with brokers to streamline renewals, help shape new products, and build strong relationships with insurers and colleagues, all while providing expert advice that drives business success. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Playing a key role in managing and growing a developing renewal and new business portfolio. Opportunities to cross-train across various binders and different sectors. Working with our broking team to ensure a smooth renewal process, reviewing and improving processes and client outcomes. Helping to establish new products within the underwriting team, building relationships with both insurers and our account executives/handlers. Offering expert advice and solutions to our broking arm. Working on client-centric projects, standardising and automating processes through innovative technology deployment. What you'll need to have Previous insurance industry knowledge, with experience in Farm & Estate or Commercial underwriting. We are interested in hearing from underwriters with different levels of experience and can position the role around the candidate. An insatiable appetite to learn and a positive, solution focused mindset. Good communication skills with the ability to work collaboratively in a team environment. The ability to build and nurture co-operative and productive relationships across the broader team. What makes you stand out Cert CII qualified What we offer A competitive salary - let's discuss it Hybrid working available upon successful completion of probation Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme Annual Bonus scheme (Discretionary based on individual and company performance) Life Assurance cover up to 4 x salary, and Group Income Protection scheme up to 65% of salary 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years' service respectively) Career development opportunities with funded support and financial incentives for all professional qualifications. An Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported. Hear from the hiring manager "The Lycetts underwriting team is working to achieve something that is extremely rare in the broking world, separating delegated authority from the broking arm of the business, and in turn developing a centre for underwriting excellence. The centre for excellence will provide underwriters of all levels the opportunity to grow and expand both personally and commercially, whilst providing a close knit support network." About us The Lycetts Group has over 60 years' experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Aug 24, 2026
Full time
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Newcastle (other regional Lycetts offices can be considered) About the role Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Underwriter to join our Newcastle office (other regional Lycetts offices can be considered). This is a fantastic opportunity to join Lycetts as an Underwriter within a growing team where you'll play a key role in managing and expanding a renewal portfolio, while gaining exposure to diverse binders across multiple sectors, including (but not limited to) Farm & Estate, Woodlands, Equine, Commercial, Household, Leisure, and Livestock. You'll collaborate closely with brokers to streamline renewals, help shape new products, and build strong relationships with insurers and colleagues, all while providing expert advice that drives business success. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Playing a key role in managing and growing a developing renewal and new business portfolio. Opportunities to cross-train across various binders and different sectors. Working with our broking team to ensure a smooth renewal process, reviewing and improving processes and client outcomes. Helping to establish new products within the underwriting team, building relationships with both insurers and our account executives/handlers. Offering expert advice and solutions to our broking arm. Working on client-centric projects, standardising and automating processes through innovative technology deployment. What you'll need to have Previous insurance industry knowledge, with experience in Farm & Estate or Commercial underwriting. We are interested in hearing from underwriters with different levels of experience and can position the role around the candidate. An insatiable appetite to learn and a positive, solution focused mindset. Good communication skills with the ability to work collaboratively in a team environment. The ability to build and nurture co-operative and productive relationships across the broader team. What makes you stand out Cert CII qualified What we offer A competitive salary - let's discuss it Hybrid working available upon successful completion of probation Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme Annual Bonus scheme (Discretionary based on individual and company performance) Life Assurance cover up to 4 x salary, and Group Income Protection scheme up to 65% of salary 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years' service respectively) Career development opportunities with funded support and financial incentives for all professional qualifications. An Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported. Hear from the hiring manager "The Lycetts underwriting team is working to achieve something that is extremely rare in the broking world, separating delegated authority from the broking arm of the business, and in turn developing a centre for underwriting excellence. The centre for excellence will provide underwriters of all levels the opportunity to grow and expand both personally and commercially, whilst providing a close knit support network." About us The Lycetts Group has over 60 years' experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Corporate, Guildford Main information 31/08/2026 PQE: 5 years + Term type: Permanent Practice area: Corporate Location: Guildford The Role We are recruiting a forward-thinking knowledge lawyer to support the corporate team. You will work with the practice's existing senior knowledge lawyer and report formally to the corporate practice group head. The focus of the role will be working with the current senior knowledge lawyer to assist the team with its work on mainstream corporate transactions, with a particular focus on mid market M&A, corporate restructurings, other corporate procedures and corporate governance. You will also play a key role in enabling and embedding legal technology and championing new tools and ways of working to establish technology at the heart of the Corporate team. Combined with your legal knowledge this will improve delivery of legal services to our clients. The role is full time, although candidates wishing to work 4 days per week may also be considered. As a firm we work flexibly and remote/hybrid working is available, with employees requested to be in the office at least 2 days per week. The Team Our award winning corporate team offers quality and strength in depth unusual outside the City. The leading independent directories consistently rank us in the top tier. We are committed to an active intelligent growth strategy, for the team and the whole firm, and it is with this in mind that we welcome applications for technically strong, commercially minded and ambitious individuals. The corporate team is one of the top corporate practices in the South East and consists of eleven partners with a team of 40 in total supported by at least two dedicated knowledge lawyers. The work of the team is high quality and diverse and covers a broad range of corporate transactional and advisory matters, including: Private M&A (both buy side and sell side) Private equity (principally management advisory and portfolio work) Venture capital and other equity fundraisings Shareholders' agreements and corporate joint ventures Inward investment and cross border The team is supported by the full range of specialists required to deliver high quality, fast paced corporate transactional work - including tax, employment, immigration and pensions, real estate, banking and finance, regulatory and anti trust, intellectual property and commercial. A large proportion of our clients are multinational, based overseas or have international business interests, and we frequently work with overseas law firms, including the major jurisdictions in Europe and the US. Our clients include household name FTSE 100 PLCs and other major national and international groups, mid tier businesses (quoted, private equity and privately owned), management teams in private equity backed businesses, high net worth private clients and high growth companies. In the run in to the first Labour government budget in November 2024, the corporate team closed 30 deals in 30 days with a total aggregate transaction value of just under £1 billion, demonstrating the team's exceptional transactional capability. Examples of clients that you may experience working with are listed below and further information about our experience can be found on our website here. Diploma plc, Bunzl, Philips, The Ardonagh Group, Specialist Risk Group, Davies Group, Bright Stars Nursery Group, Rock Rail, Optio Group, Nord Lock International AB, Corus Dental, Vestey Holdings, BMT, Clinigen, Bright Path Sports Partners (investor in Ipswich Town Football Club), Wates Drafting and updating precedents and guidance notes for use by fee earners, including liaising with lawyers in relation to market practice. Training, including identifying the training needs for lawyers at various levels of experience and delivering appropriate training at all levels (in conjunction with fee earning lawyers) to the team and occasionally to clients. Playing a key role in supporting trainees and new joiners in the team and devising and helping to deliver their training, and identifying training needs. Carrying out analysis of latest developments in corporate law and ensuring that knowledge is promptly disseminated, internally and externally. Advising lawyers and junior members of the team on legal issues faced in their transactions and matters with on point, thorough, and timely answers (paying regard to the commercial context). Acting as a sounding board and providing "second opinions" to more senior members of the team on points of law and market practice. Providing assistance with research and directing junior members of the team to appropriate resources. Providing knowledge support to business development initiatives, including supporting client campaigns, training sessions and other initiatives. Keeping up to date with legal technology solutions and leading with implementation in your practice area. Liaising with other knowledge lawyers and information services specialists across the firm to train and familiarise the team with new products and processes developed, both internally and externally. Supporting strategy and business group meetings and taking an active role in supporting the activities of those groups. Drafting and managing the department's Learning & Development plan, and supporting the delivery of the plan. Maintaining an up to date know how repository of relevant example documents and encouraging contribution of relevant know how from fee earners. Technology & Innovation Our KLs drive the conversion of tacit legal expertise into structured, reliable, machine usable knowledge. In practice, they act as the bridge between fee earners and AI systems. Data Hygiene: Leading the transformation of knowledge to clean, structured, and machine readable data. Curating and normalising precedent for AI consumption. Centralised Repositories: Supporting the firm's ambition towards centralised Knowledge Management systems to allow AI to access the full history of firm work product. Metadata Tagging: tagging of documents to ensure AI can retrieve relevant precedents, case files, or internal research - ensuring that there is contextual metadata around clauses and positions. Data Governance & Privacy: Helping to ensure the safe use of data to train or query AI is, ensuring client confidentiality and adhering to ethical guidelines. The role holder will play a key role in driving innovation in the corporate team, including: Supporting the development of the corporate team's innovation strategy, from identification of high impact use cases to effective roll out of new ways of working. Driving adoption of legal tech tools to improve service delivery and lawyer productivity. Helping to identify, evaluate, and implement emerging legal technologies, including AI solutions (e.g. CoCounsel, Harvey, Lexis+ AI). Collaborating on client facing tech initiatives and translating legal opportunities into innovation strategies. Contributing to the firm's broader innovation agenda and supporting the team and leadership on change initiatives. Championing a culture of knowledge sharing around tech and AI, continuous learning, and legal innovation. Supporting upskilling programmes for lawyers in legal tech and innovation. Acting as a visible advocate for tech transformation across practice areas. Driving a positive change culture around tech and innovation. Qualifications and Experience Our ideal candidate will be an established corporate knowledge lawyer. However, we will also consider experienced corporate fee earners (5+) who are looking to transition into a first knowledge lawyer role. You will need to be a qualified lawyer with significant relevant experience in corporate law, and demonstrate the following: Excellent oral and written communication skills, and the ability to quickly gain the confidence of lawyers at all levels within the team and in other practice groups across the firm. Excellent legal research skills. Excellent attention to detail. Experience in drafting in plain language and in English. Experience in designing and delivering engaging training programmes, targeted at audiences across all levels of the firm. Demonstrable interest in the relationship between Knowledge and legal technology, and a willingness to lead change related to tech enabled legal service delivery and the effective use of AI. Embedding technology into ways of working and drive continuous improvement. A strong interest in legal tech and innovation is essential; prior experience in this area is desirable. Recent experience of negotiating on M&A transactions and associated market practice desirable but not essential. Qualities that fit with a cohesive, friendly and supportive team. The Opportunity Pension Scheme (5% employer contribution). Profit share and discretionary bonus schemes. Private medical insurance. Permanent health insurance. Life assurance. Receive either the sum of £750 per annum as a travel allowance or reimbursement of carparking expenses via a pay as you go card at a local carpark (likely to be Farnham Road carpark). Travel - option to apply for an interest free loan for a season ticket or parking permit. Enhanced maternity/paternity pay (after sufficient service). Critical illness insurance. . click apply for full job details
Aug 24, 2026
Full time
Corporate, Guildford Main information 31/08/2026 PQE: 5 years + Term type: Permanent Practice area: Corporate Location: Guildford The Role We are recruiting a forward-thinking knowledge lawyer to support the corporate team. You will work with the practice's existing senior knowledge lawyer and report formally to the corporate practice group head. The focus of the role will be working with the current senior knowledge lawyer to assist the team with its work on mainstream corporate transactions, with a particular focus on mid market M&A, corporate restructurings, other corporate procedures and corporate governance. You will also play a key role in enabling and embedding legal technology and championing new tools and ways of working to establish technology at the heart of the Corporate team. Combined with your legal knowledge this will improve delivery of legal services to our clients. The role is full time, although candidates wishing to work 4 days per week may also be considered. As a firm we work flexibly and remote/hybrid working is available, with employees requested to be in the office at least 2 days per week. The Team Our award winning corporate team offers quality and strength in depth unusual outside the City. The leading independent directories consistently rank us in the top tier. We are committed to an active intelligent growth strategy, for the team and the whole firm, and it is with this in mind that we welcome applications for technically strong, commercially minded and ambitious individuals. The corporate team is one of the top corporate practices in the South East and consists of eleven partners with a team of 40 in total supported by at least two dedicated knowledge lawyers. The work of the team is high quality and diverse and covers a broad range of corporate transactional and advisory matters, including: Private M&A (both buy side and sell side) Private equity (principally management advisory and portfolio work) Venture capital and other equity fundraisings Shareholders' agreements and corporate joint ventures Inward investment and cross border The team is supported by the full range of specialists required to deliver high quality, fast paced corporate transactional work - including tax, employment, immigration and pensions, real estate, banking and finance, regulatory and anti trust, intellectual property and commercial. A large proportion of our clients are multinational, based overseas or have international business interests, and we frequently work with overseas law firms, including the major jurisdictions in Europe and the US. Our clients include household name FTSE 100 PLCs and other major national and international groups, mid tier businesses (quoted, private equity and privately owned), management teams in private equity backed businesses, high net worth private clients and high growth companies. In the run in to the first Labour government budget in November 2024, the corporate team closed 30 deals in 30 days with a total aggregate transaction value of just under £1 billion, demonstrating the team's exceptional transactional capability. Examples of clients that you may experience working with are listed below and further information about our experience can be found on our website here. Diploma plc, Bunzl, Philips, The Ardonagh Group, Specialist Risk Group, Davies Group, Bright Stars Nursery Group, Rock Rail, Optio Group, Nord Lock International AB, Corus Dental, Vestey Holdings, BMT, Clinigen, Bright Path Sports Partners (investor in Ipswich Town Football Club), Wates Drafting and updating precedents and guidance notes for use by fee earners, including liaising with lawyers in relation to market practice. Training, including identifying the training needs for lawyers at various levels of experience and delivering appropriate training at all levels (in conjunction with fee earning lawyers) to the team and occasionally to clients. Playing a key role in supporting trainees and new joiners in the team and devising and helping to deliver their training, and identifying training needs. Carrying out analysis of latest developments in corporate law and ensuring that knowledge is promptly disseminated, internally and externally. Advising lawyers and junior members of the team on legal issues faced in their transactions and matters with on point, thorough, and timely answers (paying regard to the commercial context). Acting as a sounding board and providing "second opinions" to more senior members of the team on points of law and market practice. Providing assistance with research and directing junior members of the team to appropriate resources. Providing knowledge support to business development initiatives, including supporting client campaigns, training sessions and other initiatives. Keeping up to date with legal technology solutions and leading with implementation in your practice area. Liaising with other knowledge lawyers and information services specialists across the firm to train and familiarise the team with new products and processes developed, both internally and externally. Supporting strategy and business group meetings and taking an active role in supporting the activities of those groups. Drafting and managing the department's Learning & Development plan, and supporting the delivery of the plan. Maintaining an up to date know how repository of relevant example documents and encouraging contribution of relevant know how from fee earners. Technology & Innovation Our KLs drive the conversion of tacit legal expertise into structured, reliable, machine usable knowledge. In practice, they act as the bridge between fee earners and AI systems. Data Hygiene: Leading the transformation of knowledge to clean, structured, and machine readable data. Curating and normalising precedent for AI consumption. Centralised Repositories: Supporting the firm's ambition towards centralised Knowledge Management systems to allow AI to access the full history of firm work product. Metadata Tagging: tagging of documents to ensure AI can retrieve relevant precedents, case files, or internal research - ensuring that there is contextual metadata around clauses and positions. Data Governance & Privacy: Helping to ensure the safe use of data to train or query AI is, ensuring client confidentiality and adhering to ethical guidelines. The role holder will play a key role in driving innovation in the corporate team, including: Supporting the development of the corporate team's innovation strategy, from identification of high impact use cases to effective roll out of new ways of working. Driving adoption of legal tech tools to improve service delivery and lawyer productivity. Helping to identify, evaluate, and implement emerging legal technologies, including AI solutions (e.g. CoCounsel, Harvey, Lexis+ AI). Collaborating on client facing tech initiatives and translating legal opportunities into innovation strategies. Contributing to the firm's broader innovation agenda and supporting the team and leadership on change initiatives. Championing a culture of knowledge sharing around tech and AI, continuous learning, and legal innovation. Supporting upskilling programmes for lawyers in legal tech and innovation. Acting as a visible advocate for tech transformation across practice areas. Driving a positive change culture around tech and innovation. Qualifications and Experience Our ideal candidate will be an established corporate knowledge lawyer. However, we will also consider experienced corporate fee earners (5+) who are looking to transition into a first knowledge lawyer role. You will need to be a qualified lawyer with significant relevant experience in corporate law, and demonstrate the following: Excellent oral and written communication skills, and the ability to quickly gain the confidence of lawyers at all levels within the team and in other practice groups across the firm. Excellent legal research skills. Excellent attention to detail. Experience in drafting in plain language and in English. Experience in designing and delivering engaging training programmes, targeted at audiences across all levels of the firm. Demonstrable interest in the relationship between Knowledge and legal technology, and a willingness to lead change related to tech enabled legal service delivery and the effective use of AI. Embedding technology into ways of working and drive continuous improvement. A strong interest in legal tech and innovation is essential; prior experience in this area is desirable. Recent experience of negotiating on M&A transactions and associated market practice desirable but not essential. Qualities that fit with a cohesive, friendly and supportive team. The Opportunity Pension Scheme (5% employer contribution). Profit share and discretionary bonus schemes. Private medical insurance. Permanent health insurance. Life assurance. Receive either the sum of £750 per annum as a travel allowance or reimbursement of carparking expenses via a pay as you go card at a local carpark (likely to be Farnham Road carpark). Travel - option to apply for an interest free loan for a season ticket or parking permit. Enhanced maternity/paternity pay (after sufficient service). Critical illness insurance. . click apply for full job details
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Strategy & Corporate Development Job Sub Function: Strategic Partnerships & Alliances Job Category: Professional All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom Job Description: About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at We are searching for the best talent for an Associate Director, Alliance and External Affairs. This is a hybrid, office-based role located in High Wycombe, UK, with a planned move to Maidenhead, UK in October 2026, requiring three days on-site each week. Please note that this role is also available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan, NJ; Horsham, PA; Titusville, NJ - Requisition Number: R-093219 High Wycombe/Maidenhead, UK - Requisition Number: R-095073 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Purpose: The Associate Director, Alliance & External Affairs provides strategic and operational leadership across IM Office of the Chief Medical Officer's (OCMO's) alliance portfolio, supporting due diligence, licensing agreements, integrations, divestitures, third-party agreement management, and cross-functional collaboration to ensure effective service delivery and alignment with business and sector need. You will be responsible for: Due Diligence, Integration and Divestiture Management Lead and support due diligence activities, providing operational and safety recommendations for licensing transactions, mergers, acquisitions, integrations, and divestitures. Own the end-to-end development, execution, and documentation of product and company safety integration and divestiture plans and associated deliverables. Ensure successful delivery of integration and divestiture activities while maintaining alignment with business objectives and regulatory requirements. Support the creation, maintenance, governance, and retirement of third-party agreements. Strategic Alliance & Business Development Leadership and Cross-functional Stakeholder Engagement Partner with Business Development to support licensing activities, due diligence efforts, mergers and acquisitions, and strategic alliance initiatives. Support IM OCMO Innovative Medicine R&D, and J&J cross-functional partners in developing and maintaining strategic external relationships. Provide strategic coordination and direction across IM OCMO and partner organizations to ensure effective collaboration and service delivery and drive business outcomes. Influence and negotiate with external partners and senior internal stakeholders to drive business outcomes. Communicate priorities, including operational and regulatory impacts, across key stakeholders. Identify opportunities and risks and communicate recommendations to leadership. Operational Excellence & Continuous Improvement Identify, evaluate, and implement process and technology improvements that enhance organizational effectiveness and efficiency, and lead continuous improvement initiatives in partnership with senior management. Analyze operational challenges and develop innovative solutions to address complex and evolving business needs. Champion the responsible use of approved AI and digital tools to support routine productivity, information synthesis, meeting preparation, documentation and communications and workflow optimization that improve efficiency and business outcomes. Compliance, Inspection & Subject Matter Expertise Ensure activities are executed in accordance with applicable quality, compliance, and regulatory requirements. Provide audit and inspection support and serve as a subject matter expert, as appropriate. Maintain oversight of alliance-related activities to ensure alignment with governance and operational standards. Qualifications / Requirements: Education: Minimum of a Bachelor's degree is required Advance degree is preferred Required: Minimum of 8 years of relatable work experience Minimum of 6 years of experience in Pharmacovigilance, Clinical Development/Operations, Medical Affairs, or a related healthcare field, including experience supporting operational processes, workflows, and systems. Demonstrated experience managing complex projects and coordinating cross-functional activities in a highly matrixed, regulated environment. Working knowledge of GxP, quality, compliance, and regulatory requirements relevant to pharmaceutical operations. Excellent verbal, written, presentation, and interpersonal communication skills, with the ability to communicate complex operational, regulatory, and business topics clearly to diverse audiences. Strong problem-solving skills, including the ability to analyze complex issues, assess risks and trade-offs, develop pragmatic solutions, and make sound recommendations in a fast-paced, regulated environment. Demonstrated ability to manage multiple priorities, projects, and stakeholders simultaneously while maintaining attention to detail, meeting deadlines, and adapting to changing business needs. Proven ability to engage, influence, and collaborate effectively with senior leaders, external partners, and cross-functional stakeholders across a highly matrixed global organization. Ability to foster a collaborative, inclusive, and high-performing team environment that supports accountability, transparency, and continuous improvement. Ability to leverage data and insights to support decision-making, business recommendations, and operational improvements. Digital fluency, including the ability to use approved productivity, collaboration, and emerging technology tools to improve efficiency, workflow management, and business outcomes. Ability to work effectively across multiple global time zones across cultures and operating environments. Ability to travel domestically and internationally up to 10%, based on business need Required Skills: Preferred Skills:
Aug 24, 2026
Full time
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Strategy & Corporate Development Job Sub Function: Strategic Partnerships & Alliances Job Category: Professional All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom Job Description: About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at We are searching for the best talent for an Associate Director, Alliance and External Affairs. This is a hybrid, office-based role located in High Wycombe, UK, with a planned move to Maidenhead, UK in October 2026, requiring three days on-site each week. Please note that this role is also available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan, NJ; Horsham, PA; Titusville, NJ - Requisition Number: R-093219 High Wycombe/Maidenhead, UK - Requisition Number: R-095073 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Purpose: The Associate Director, Alliance & External Affairs provides strategic and operational leadership across IM Office of the Chief Medical Officer's (OCMO's) alliance portfolio, supporting due diligence, licensing agreements, integrations, divestitures, third-party agreement management, and cross-functional collaboration to ensure effective service delivery and alignment with business and sector need. You will be responsible for: Due Diligence, Integration and Divestiture Management Lead and support due diligence activities, providing operational and safety recommendations for licensing transactions, mergers, acquisitions, integrations, and divestitures. Own the end-to-end development, execution, and documentation of product and company safety integration and divestiture plans and associated deliverables. Ensure successful delivery of integration and divestiture activities while maintaining alignment with business objectives and regulatory requirements. Support the creation, maintenance, governance, and retirement of third-party agreements. Strategic Alliance & Business Development Leadership and Cross-functional Stakeholder Engagement Partner with Business Development to support licensing activities, due diligence efforts, mergers and acquisitions, and strategic alliance initiatives. Support IM OCMO Innovative Medicine R&D, and J&J cross-functional partners in developing and maintaining strategic external relationships. Provide strategic coordination and direction across IM OCMO and partner organizations to ensure effective collaboration and service delivery and drive business outcomes. Influence and negotiate with external partners and senior internal stakeholders to drive business outcomes. Communicate priorities, including operational and regulatory impacts, across key stakeholders. Identify opportunities and risks and communicate recommendations to leadership. Operational Excellence & Continuous Improvement Identify, evaluate, and implement process and technology improvements that enhance organizational effectiveness and efficiency, and lead continuous improvement initiatives in partnership with senior management. Analyze operational challenges and develop innovative solutions to address complex and evolving business needs. Champion the responsible use of approved AI and digital tools to support routine productivity, information synthesis, meeting preparation, documentation and communications and workflow optimization that improve efficiency and business outcomes. Compliance, Inspection & Subject Matter Expertise Ensure activities are executed in accordance with applicable quality, compliance, and regulatory requirements. Provide audit and inspection support and serve as a subject matter expert, as appropriate. Maintain oversight of alliance-related activities to ensure alignment with governance and operational standards. Qualifications / Requirements: Education: Minimum of a Bachelor's degree is required Advance degree is preferred Required: Minimum of 8 years of relatable work experience Minimum of 6 years of experience in Pharmacovigilance, Clinical Development/Operations, Medical Affairs, or a related healthcare field, including experience supporting operational processes, workflows, and systems. Demonstrated experience managing complex projects and coordinating cross-functional activities in a highly matrixed, regulated environment. Working knowledge of GxP, quality, compliance, and regulatory requirements relevant to pharmaceutical operations. Excellent verbal, written, presentation, and interpersonal communication skills, with the ability to communicate complex operational, regulatory, and business topics clearly to diverse audiences. Strong problem-solving skills, including the ability to analyze complex issues, assess risks and trade-offs, develop pragmatic solutions, and make sound recommendations in a fast-paced, regulated environment. Demonstrated ability to manage multiple priorities, projects, and stakeholders simultaneously while maintaining attention to detail, meeting deadlines, and adapting to changing business needs. Proven ability to engage, influence, and collaborate effectively with senior leaders, external partners, and cross-functional stakeholders across a highly matrixed global organization. Ability to foster a collaborative, inclusive, and high-performing team environment that supports accountability, transparency, and continuous improvement. Ability to leverage data and insights to support decision-making, business recommendations, and operational improvements. Digital fluency, including the ability to use approved productivity, collaboration, and emerging technology tools to improve efficiency, workflow management, and business outcomes. Ability to work effectively across multiple global time zones across cultures and operating environments. Ability to travel domestically and internationally up to 10%, based on business need Required Skills: Preferred Skills:
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Aug 24, 2026
Full time
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We are seeking a highly motivated and experienced Vulnerability Management Analyst to join our team. As a Vulnerability Management Analyst, your primary responsibility will be to enable remediation groups and engineers to address and resolve outstanding findings within agreed timeframes. You will achieve this by effectively triaging and prioritising vulnerabilities using a risk-based approach. Additionally, you will ensure that all assets within the scope of vulnerability management are scanned within agreed time frames. What you'll get to do Partner with engineering and product teams to bridge the gap between security discovery and resolution, turning complex findings into clear, actionable tasks. Utilise a risk-based approach to prioritise vulnerabilities based on their potential impact and exploitability Coordinate with resolver groups to ensure timely and efficient remediation of identified vulnerabilities Maintain and update a wide range of Vulnerability Management tools (Build Phase VM, CWPP, Endpoint VM, VM Intelligence) to ensure their effectiveness and reliability Review and update Vulnerability Management related documentation to align with internal and external compliance requirements, industry best practices and emerging threats (e.g. ISO 27000, PCI-DSS, NIST) Build and maintain our vulnerability ecosystem, from cloud-native stacks to endpoint security, using automation to reduce manual overhead for the wider team. Process vulnerability data to provide reports, insights and metrics, that aid in the risk-based approach to vulnerability management. Develop integrations for internal and external tools to capture data relevant to the vulnerability remediation process (e.g. by interacting with APIs) Ensure compliance with relevant security standards, frameworks, and regulations Stay up to date with the latest trends and developments in vulnerability management, security standards, and regulations Responsibilities Develop and maintain vulnerability management tooling, ensuring reliable coverage across cloud-native and on-premise environments. Lead the shift towards automated remediation by implementing integrations that reduce manual toil for engineering teams. Work with internal remediators to prioritise vulnerability management activities Process vulnerability data to provide reports, insights and metrics, that aid in the risk-based approach to vulnerability management. Develop integrations for internal and external tools to capture data relevant to the vulnerability remediation process Ensure compliance with relevant security standards, frameworks, and regulations Stay up to date with the latest trends and developments in vulnerability management, security standards, and regulations Act as a subject matter expert, staying ahead of emerging threats and evolving the team's defensive strategy alongside the wider security organisation. What you can expect from us Join a group of highly skilled individuals and have the opportunity to learn and grow with them Work in a supportive and creative environment that encourages initiative and experimentation Receive strong mentorship from senior members and peers to unlock your full potential Collaborate with members of the wider security organisation and technical teams, fostering knowledge sharing and collaboration Requirements Essential Demonstrated vulnerability management experience in a role such as vulnerability analyst, specialist, or engineer. Strong technical knowledge of cloud platforms (aws, gcp) and cloud-native security architecture. Experience with kubernetes and container security principles. Security knowledge in AWS/GCP. Basic scripting skill for automation purposes (Python, Go, Bash etc.). Proven ability to develop integrations by interacting with APIs. Excellent analytical and problem-solving skills to identify vulnerabilities and assess potential impact. Strong written and verbal communication skills to foster collaboration across cross functional teams and stakeholders. Adaptability to learn new technologies and evolve alongside the security landscape. Desirable Knowledge of CI/CD pipelines management including TeamCity and Jenkins. Knowledge of external attack surface management. Proficiency in infrastructure as code, specifically terraform. Competence in at least one programming language (e.g. java, golang, python) for automation. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with Information Security Lead Stage 2 - 60 min with two vulnerability team members Stage 3 - Final with our Information Security Director and Information Security Lead Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Aug 24, 2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We are seeking a highly motivated and experienced Vulnerability Management Analyst to join our team. As a Vulnerability Management Analyst, your primary responsibility will be to enable remediation groups and engineers to address and resolve outstanding findings within agreed timeframes. You will achieve this by effectively triaging and prioritising vulnerabilities using a risk-based approach. Additionally, you will ensure that all assets within the scope of vulnerability management are scanned within agreed time frames. What you'll get to do Partner with engineering and product teams to bridge the gap between security discovery and resolution, turning complex findings into clear, actionable tasks. Utilise a risk-based approach to prioritise vulnerabilities based on their potential impact and exploitability Coordinate with resolver groups to ensure timely and efficient remediation of identified vulnerabilities Maintain and update a wide range of Vulnerability Management tools (Build Phase VM, CWPP, Endpoint VM, VM Intelligence) to ensure their effectiveness and reliability Review and update Vulnerability Management related documentation to align with internal and external compliance requirements, industry best practices and emerging threats (e.g. ISO 27000, PCI-DSS, NIST) Build and maintain our vulnerability ecosystem, from cloud-native stacks to endpoint security, using automation to reduce manual overhead for the wider team. Process vulnerability data to provide reports, insights and metrics, that aid in the risk-based approach to vulnerability management. Develop integrations for internal and external tools to capture data relevant to the vulnerability remediation process (e.g. by interacting with APIs) Ensure compliance with relevant security standards, frameworks, and regulations Stay up to date with the latest trends and developments in vulnerability management, security standards, and regulations Responsibilities Develop and maintain vulnerability management tooling, ensuring reliable coverage across cloud-native and on-premise environments. Lead the shift towards automated remediation by implementing integrations that reduce manual toil for engineering teams. Work with internal remediators to prioritise vulnerability management activities Process vulnerability data to provide reports, insights and metrics, that aid in the risk-based approach to vulnerability management. Develop integrations for internal and external tools to capture data relevant to the vulnerability remediation process Ensure compliance with relevant security standards, frameworks, and regulations Stay up to date with the latest trends and developments in vulnerability management, security standards, and regulations Act as a subject matter expert, staying ahead of emerging threats and evolving the team's defensive strategy alongside the wider security organisation. What you can expect from us Join a group of highly skilled individuals and have the opportunity to learn and grow with them Work in a supportive and creative environment that encourages initiative and experimentation Receive strong mentorship from senior members and peers to unlock your full potential Collaborate with members of the wider security organisation and technical teams, fostering knowledge sharing and collaboration Requirements Essential Demonstrated vulnerability management experience in a role such as vulnerability analyst, specialist, or engineer. Strong technical knowledge of cloud platforms (aws, gcp) and cloud-native security architecture. Experience with kubernetes and container security principles. Security knowledge in AWS/GCP. Basic scripting skill for automation purposes (Python, Go, Bash etc.). Proven ability to develop integrations by interacting with APIs. Excellent analytical and problem-solving skills to identify vulnerabilities and assess potential impact. Strong written and verbal communication skills to foster collaboration across cross functional teams and stakeholders. Adaptability to learn new technologies and evolve alongside the security landscape. Desirable Knowledge of CI/CD pipelines management including TeamCity and Jenkins. Knowledge of external attack surface management. Proficiency in infrastructure as code, specifically terraform. Competence in at least one programming language (e.g. java, golang, python) for automation. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with Information Security Lead Stage 2 - 60 min with two vulnerability team members Stage 3 - Final with our Information Security Director and Information Security Lead Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent . click apply for full job details
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We are seeking a highly motivated and experienced Vulnerability Management Engineer to join our Cyber Security team. As a Vulnerability Management Engineer, your primary responsibility will be to manage vulnerability management tooling, and have an active role in improving existing processes. You will achieve this by creating automated solutions through collaboration with technical teams across Starling. Responsibilities Design, build, and maintain robust vulnerability management tooling and technical solutions. Drive efficiency by implementing automated solutions that eliminate manual overhead and streamline operations. Partner with internal engineering teams and remediators to intelligently prioritise remediation activities. Synthesise raw vulnerability data into actionable insights, reports, and metrics to support a risk-based security posture. Engineer custom integrations between internal and external platforms to enhance data capture throughout the remediation lifecycle. Maintain strict adherence to global security standards, regulatory requirements, and industry frameworks. Keep at the forefront of the industry by monitoring emerging trends in vulnerability management and shifting regulatory landscapes. Treat security as a continuous engineering challenge to outpace the threat landscape, proactively identifying vulnerabilities and architecting technical solutions to fortify our global ecosystem. Develop and maintain comprehensive technical playbooks and runbooks to standardise vulnerability triage, remediation, and incident response procedures, ensuring consistent, repeatable, and efficient security operations across the team. Utilise pattern and trend analysis to identify "Vulnerability Hotspots" (e.g., recurring issues in specific base Images or teams) to drive strategic risk reduction rather than just individual remediation. Requirements Strong technical knowledge, including: Cloud Experience (AWS, GCP) Kubernetes and Container experience Infrastructure as code (terraform) Proficiency with either Go or Java programming languages Strong engineering and automation background with a keen interest in Vulnerability Management Experience with developing integrations by interacting with APIs Ability and willingness to learn new technologies and adapt to evolving security landscapes Capability to understand the bigger picture while effectively managing details Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders Additional Technical Requirements Deep understanding of container & orchestration security: practical knowledge of securing containerised environments, including image scanning, runtime protection, and hardening K8s manifests. Proficiency in cloud posture management: familiarity with tools and frameworks to monitor cloud configuration drift and ensure adherence to security benchmarks (e.g. CIS Benchmarks, AWS/GCP best practices) Riskbased prioritisation models: proven ability to translate raw vulnerability data (CVSS scores, exploitability) into business contextualised risk insights, enabling engineering teams to prioritise remediation effectively. Practical experience in one or more of the vulnerability management fields would be desirable but not essential: Endpoint vulnerability scanning Vulnerability intelligence, AppSec vulnerability management Vulnerability management of cloud native workloads External attack surface management Experience with Software Bill of Materials (SBOM) management, specifically ingesting and correlating standard format Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with our Information Security Lead Second stage - Take home task Third stage with additional members of the Vulnerability Management and Security Engineering team Final stage with Security Engineering Lead and Information Security Director Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 24, 2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We are seeking a highly motivated and experienced Vulnerability Management Engineer to join our Cyber Security team. As a Vulnerability Management Engineer, your primary responsibility will be to manage vulnerability management tooling, and have an active role in improving existing processes. You will achieve this by creating automated solutions through collaboration with technical teams across Starling. Responsibilities Design, build, and maintain robust vulnerability management tooling and technical solutions. Drive efficiency by implementing automated solutions that eliminate manual overhead and streamline operations. Partner with internal engineering teams and remediators to intelligently prioritise remediation activities. Synthesise raw vulnerability data into actionable insights, reports, and metrics to support a risk-based security posture. Engineer custom integrations between internal and external platforms to enhance data capture throughout the remediation lifecycle. Maintain strict adherence to global security standards, regulatory requirements, and industry frameworks. Keep at the forefront of the industry by monitoring emerging trends in vulnerability management and shifting regulatory landscapes. Treat security as a continuous engineering challenge to outpace the threat landscape, proactively identifying vulnerabilities and architecting technical solutions to fortify our global ecosystem. Develop and maintain comprehensive technical playbooks and runbooks to standardise vulnerability triage, remediation, and incident response procedures, ensuring consistent, repeatable, and efficient security operations across the team. Utilise pattern and trend analysis to identify "Vulnerability Hotspots" (e.g., recurring issues in specific base Images or teams) to drive strategic risk reduction rather than just individual remediation. Requirements Strong technical knowledge, including: Cloud Experience (AWS, GCP) Kubernetes and Container experience Infrastructure as code (terraform) Proficiency with either Go or Java programming languages Strong engineering and automation background with a keen interest in Vulnerability Management Experience with developing integrations by interacting with APIs Ability and willingness to learn new technologies and adapt to evolving security landscapes Capability to understand the bigger picture while effectively managing details Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders Additional Technical Requirements Deep understanding of container & orchestration security: practical knowledge of securing containerised environments, including image scanning, runtime protection, and hardening K8s manifests. Proficiency in cloud posture management: familiarity with tools and frameworks to monitor cloud configuration drift and ensure adherence to security benchmarks (e.g. CIS Benchmarks, AWS/GCP best practices) Riskbased prioritisation models: proven ability to translate raw vulnerability data (CVSS scores, exploitability) into business contextualised risk insights, enabling engineering teams to prioritise remediation effectively. Practical experience in one or more of the vulnerability management fields would be desirable but not essential: Endpoint vulnerability scanning Vulnerability intelligence, AppSec vulnerability management Vulnerability management of cloud native workloads External attack surface management Experience with Software Bill of Materials (SBOM) management, specifically ingesting and correlating standard format Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First stage with our Information Security Lead Second stage - Take home task Third stage with additional members of the Vulnerability Management and Security Engineering team Final stage with Security Engineering Lead and Information Security Director Benefits We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
If you're an experienced bookkeeper looking for a role with real challenge and progression potential to fit around other responsibilities, this Bookkeeping Manager role could be ideal. Reporting to the Director of this modern people-first finance consultancy you'll take ownership of their growing bookkeeping division. The business is selective about who they work with and only support clients who share their values of mutual respect and flexibility. What's in it for you? Remote working. Availability for occasional in-person meetings in London / Kent would be helpful but not essential. Flexibility. We're looking for a minimum of 26 hours per week (about 3.5 days) but there's real flexibility about when you work these hours, and the opportunity to work up to full-time if that's what you're looking for. Progression. If you're driven to grow your skills and take on more responsibility, you'll have both the support and opportunity to do so. Opportunity to step-up to your first line management position - we're open to people who haven't held a formal line management role previously. Variety. Working with multiple clients, and with some exposure to finance director level projects. As a Bookkeeping Manager, your responsibilities will include: Ownership of the bookkeeping division, managing the two bookkeepers already on the team. Owning a small number of client relationships directly, as the primary point of contact, keeping them warm and commercially healthy. Hands-on bookkeeping work to deal with complex or issues yourself when a deep dive is needed. Supporting the director with delegated pieces of fractional Finance Director project work. Keep month-end close running smoothly and consistently across client accounts, using and improving our checklists. What we're looking for in a Bookkeeping Manager: Solid bookkeeping or accounting experience, ideally AAT qualified or partway through ACCA or CIMA. Confident and client-facing, genuinely comfortable owning a relationship rather than working heads-down behind a screen. Self-motivated, with the discipline to manage your own time and workload across several clients at once. Strong technical bookkeeping skills, able to diagnose and fix complex issues without handholding. Ambitious and growth-minded, keen to take on more responsibility and earning potential as the role and the business develop. It's a bonus if you have Genuine curiosity about AI and new technology, with a real willingness to learn, adopt, and help shape AI-driven tools and processes as we introduce them. No previous AI experience is required Prior experience in managing or coaching bookkeeping staff This is a great opportunity if you want to continue your career without sacrificing other life priorities. If this sounds like the Bookkeeping Manager role for you, please click apply online and upload an updated copy of your CV. Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and supportive workplace for all employees. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 24, 2026
Full time
If you're an experienced bookkeeper looking for a role with real challenge and progression potential to fit around other responsibilities, this Bookkeeping Manager role could be ideal. Reporting to the Director of this modern people-first finance consultancy you'll take ownership of their growing bookkeeping division. The business is selective about who they work with and only support clients who share their values of mutual respect and flexibility. What's in it for you? Remote working. Availability for occasional in-person meetings in London / Kent would be helpful but not essential. Flexibility. We're looking for a minimum of 26 hours per week (about 3.5 days) but there's real flexibility about when you work these hours, and the opportunity to work up to full-time if that's what you're looking for. Progression. If you're driven to grow your skills and take on more responsibility, you'll have both the support and opportunity to do so. Opportunity to step-up to your first line management position - we're open to people who haven't held a formal line management role previously. Variety. Working with multiple clients, and with some exposure to finance director level projects. As a Bookkeeping Manager, your responsibilities will include: Ownership of the bookkeeping division, managing the two bookkeepers already on the team. Owning a small number of client relationships directly, as the primary point of contact, keeping them warm and commercially healthy. Hands-on bookkeeping work to deal with complex or issues yourself when a deep dive is needed. Supporting the director with delegated pieces of fractional Finance Director project work. Keep month-end close running smoothly and consistently across client accounts, using and improving our checklists. What we're looking for in a Bookkeeping Manager: Solid bookkeeping or accounting experience, ideally AAT qualified or partway through ACCA or CIMA. Confident and client-facing, genuinely comfortable owning a relationship rather than working heads-down behind a screen. Self-motivated, with the discipline to manage your own time and workload across several clients at once. Strong technical bookkeeping skills, able to diagnose and fix complex issues without handholding. Ambitious and growth-minded, keen to take on more responsibility and earning potential as the role and the business develop. It's a bonus if you have Genuine curiosity about AI and new technology, with a real willingness to learn, adopt, and help shape AI-driven tools and processes as we introduce them. No previous AI experience is required Prior experience in managing or coaching bookkeeping staff This is a great opportunity if you want to continue your career without sacrificing other life priorities. If this sounds like the Bookkeeping Manager role for you, please click apply online and upload an updated copy of your CV. Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and supportive workplace for all employees. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Hamilton Robson is seeking an experienced Director of IT to lead our technology strategy, infrastructure and IT operations. This role drives business growth, operational excellence and exceptional client delivery, reporting across the organisation. You will lead the IT function, shape strategy, oversee security, cloud and digital transformation, and build strong stakeholder relationships to ensure technology enables growth and reliable delivery.
Aug 24, 2026
Full time
Hamilton Robson is seeking an experienced Director of IT to lead our technology strategy, infrastructure and IT operations. This role drives business growth, operational excellence and exceptional client delivery, reporting across the organisation. You will lead the IT function, shape strategy, oversee security, cloud and digital transformation, and build strong stakeholder relationships to ensure technology enables growth and reliable delivery.
Job Title: Housing Services Manager Contract Type: Permanent Salary: £58,093.34 per annum Working Hours: 35 Hours per week Working Pattern: Monday-Friday/Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Housing Services Manager The Riverside Group provides homes for over 140,000 people across the UK, from Scotland to Kent. Our Homes & Communities Directorate is responsible for letting homes, managing tenancies, and working with our communities to deliver lasting improvements to neighbourhoods. Our Housing Services Teams are our 'feet on the street' - they deliver our face-to-face interactions with customers, whether that is viewing a property, discussing rent arrears or dealing with a tenancy matter. You will lead this team to build trust with our customers and our communities, delivering a visible service which reflects local needs and aspirations, to drive up customer satisfaction within a specified geographical area. About you We are looking for someone with: • Proven track record of managing a high-quality customer service function, preferably in the housing sector. • Experience of successfully leading, managing and motivating teams, including managing team performance. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Champion the customer, leading by example to create a strong customer-centric culture, ensuring colleague behaviour reflects our values, and that local service delivery remains responsive to the diverse needs and experiences of customers. • Lead, motivate and engage with the Housing Services Team, to ensure the delivery of a high-quality service, developing and implementing operational objectives to support the strategic objectives of the Housing Services team and the wider business. • Manage the performance of the Housing Services Team, using mentoring and performance coaching techniques, ensuring a quality service is provided, resources are flexible and deployed effectively and targets, key performance indicators and service agreements are developed and implemented effectively, ensuring underperformance is identified and addressed promptly and effectively. • Manage a mobile team of Housing Services officers, role modelling agile/flexible working to deliver a highly proactive service to customers. • Managing a housing sustainment officer, whose role is to help residents sustain their tenancy, offering practical support and advice to signposting to outside agencies to ensure support is provided. This includes, but not limited to, financial, substance misuse, hoarding, mental and physical health. • Monitor, review and report progress to the Head of Housing Services, Regional Director and other governance bodies, on the performance and cost effectiveness of the service, analysing relevant data to identify performance against targets and key performance indicators, escalating findings and recommendations and ensuring appropriate actions are implemented to address under performance. • Contribute to the development and review of relevant budgets, ensuring income and expenditure is robustly managed in line with Group financial controls. • Assist the Head of Housing Services and Regional Director to champion strong customer engagement to ensure service delivery remains responsive to the needs and experiences of customers. • Work with customers to minimise and resolve issues and complaints, liaising with Regional • Colleagues and the Customer Complaints Team to resolve escalated complaints as required.
Aug 24, 2026
Full time
Job Title: Housing Services Manager Contract Type: Permanent Salary: £58,093.34 per annum Working Hours: 35 Hours per week Working Pattern: Monday-Friday/Hybrid Location: Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Housing Services Manager The Riverside Group provides homes for over 140,000 people across the UK, from Scotland to Kent. Our Homes & Communities Directorate is responsible for letting homes, managing tenancies, and working with our communities to deliver lasting improvements to neighbourhoods. Our Housing Services Teams are our 'feet on the street' - they deliver our face-to-face interactions with customers, whether that is viewing a property, discussing rent arrears or dealing with a tenancy matter. You will lead this team to build trust with our customers and our communities, delivering a visible service which reflects local needs and aspirations, to drive up customer satisfaction within a specified geographical area. About you We are looking for someone with: • Proven track record of managing a high-quality customer service function, preferably in the housing sector. • Experience of successfully leading, managing and motivating teams, including managing team performance. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Champion the customer, leading by example to create a strong customer-centric culture, ensuring colleague behaviour reflects our values, and that local service delivery remains responsive to the diverse needs and experiences of customers. • Lead, motivate and engage with the Housing Services Team, to ensure the delivery of a high-quality service, developing and implementing operational objectives to support the strategic objectives of the Housing Services team and the wider business. • Manage the performance of the Housing Services Team, using mentoring and performance coaching techniques, ensuring a quality service is provided, resources are flexible and deployed effectively and targets, key performance indicators and service agreements are developed and implemented effectively, ensuring underperformance is identified and addressed promptly and effectively. • Manage a mobile team of Housing Services officers, role modelling agile/flexible working to deliver a highly proactive service to customers. • Managing a housing sustainment officer, whose role is to help residents sustain their tenancy, offering practical support and advice to signposting to outside agencies to ensure support is provided. This includes, but not limited to, financial, substance misuse, hoarding, mental and physical health. • Monitor, review and report progress to the Head of Housing Services, Regional Director and other governance bodies, on the performance and cost effectiveness of the service, analysing relevant data to identify performance against targets and key performance indicators, escalating findings and recommendations and ensuring appropriate actions are implemented to address under performance. • Contribute to the development and review of relevant budgets, ensuring income and expenditure is robustly managed in line with Group financial controls. • Assist the Head of Housing Services and Regional Director to champion strong customer engagement to ensure service delivery remains responsive to the needs and experiences of customers. • Work with customers to minimise and resolve issues and complaints, liaising with Regional • Colleagues and the Customer Complaints Team to resolve escalated complaints as required.
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Adecco are pleased to be recruiting for a IT Technician to work within the Lincolnshire Police Force Location: Nettleham, Lincoln Contract Type: Temporary (May 2027) Hourly Rate: 14.74 per hour Working Pattern: Full Time 37 hours per week, Monday to Friday 8am to 5pm Driving Required: Yes, FULL UK Licence Please note this role is subject to Police Vetting, you need to have resided within the UK for a minimum of 5 years continually Our client, a key player in public services, is seeking a dedicated and skilled IT Technician to join their Information Technology department. This is an exciting opportunity for individuals with a passion for technology and a commitment to delivering outstanding IT support. Role Overview: The IT Technician will play a vital role in providing operational and technical support across all IT services. The successful candidate will ensure that operational issues and queries are addressed swiftly and effectively, contributing to the smooth running of services. Key Responsibilities: Provide expert advice and guidance to users on the effective use of IT systems, products, and services. Manage endpoints using various technologies, including InTune, SCCM, Knox, and Azure-based administration. Oversee the Airwave estate with Radio Manager and manage the Windows 10 OS lifecycle, including application testing and security device control. Assist in deploying VOIP telephony, laptops, mobiles, Mobile Data Terminals, and hardware refresh technology. Maintain comprehensive documentation, including asset registers and technical documentation. Keep users informed of progress during their requests, ensuring transparency and excellent customer service. Offer innovative solutions to problems and provide technical support for project implementations. Participate in the IT out-of-hours on-call service rota for user and colleague assistance. Essential Qualifications & Skills: A Level or equivalent in a technology discipline (Desirable). Experience in IT support within a policing environment (Desirable). Proficient in endpoint management and software/application installation via tools such as SCCM/Active Directory/InTune (Essential). Strong knowledge of Microsoft operating systems, particularly Windows 10 and O365 (Essential). Familiarity with network topologies related to WAN/LAN, including TCPIP and Ethernet (Essential). Excellent communication skills, with the ability to engage effectively at all levels of the organisation (Essential). Full UK driving licence is required for travel to various sites (Essential). Why This Role? This position offers a unique chance to contribute to the public sector while enhancing your technical skills in a dynamic environment. The role is integral to ensuring that technology serves its purpose in supporting the organisation's mission. Join Our Client's Mission! If you have a knack for problem-solving and a passion for technology, this could be the perfect opportunity for you. Our client values innovation and is committed to maintaining the highest professional standards in service to the public. To Apply: Interested candidates are encouraged to apply as soon as possible, as this is a temporary position with the potential for growth and development in the public services sector. Take this chance to make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 24, 2026
Seasonal
Adecco are pleased to be recruiting for a IT Technician to work within the Lincolnshire Police Force Location: Nettleham, Lincoln Contract Type: Temporary (May 2027) Hourly Rate: 14.74 per hour Working Pattern: Full Time 37 hours per week, Monday to Friday 8am to 5pm Driving Required: Yes, FULL UK Licence Please note this role is subject to Police Vetting, you need to have resided within the UK for a minimum of 5 years continually Our client, a key player in public services, is seeking a dedicated and skilled IT Technician to join their Information Technology department. This is an exciting opportunity for individuals with a passion for technology and a commitment to delivering outstanding IT support. Role Overview: The IT Technician will play a vital role in providing operational and technical support across all IT services. The successful candidate will ensure that operational issues and queries are addressed swiftly and effectively, contributing to the smooth running of services. Key Responsibilities: Provide expert advice and guidance to users on the effective use of IT systems, products, and services. Manage endpoints using various technologies, including InTune, SCCM, Knox, and Azure-based administration. Oversee the Airwave estate with Radio Manager and manage the Windows 10 OS lifecycle, including application testing and security device control. Assist in deploying VOIP telephony, laptops, mobiles, Mobile Data Terminals, and hardware refresh technology. Maintain comprehensive documentation, including asset registers and technical documentation. Keep users informed of progress during their requests, ensuring transparency and excellent customer service. Offer innovative solutions to problems and provide technical support for project implementations. Participate in the IT out-of-hours on-call service rota for user and colleague assistance. Essential Qualifications & Skills: A Level or equivalent in a technology discipline (Desirable). Experience in IT support within a policing environment (Desirable). Proficient in endpoint management and software/application installation via tools such as SCCM/Active Directory/InTune (Essential). Strong knowledge of Microsoft operating systems, particularly Windows 10 and O365 (Essential). Familiarity with network topologies related to WAN/LAN, including TCPIP and Ethernet (Essential). Excellent communication skills, with the ability to engage effectively at all levels of the organisation (Essential). Full UK driving licence is required for travel to various sites (Essential). Why This Role? This position offers a unique chance to contribute to the public sector while enhancing your technical skills in a dynamic environment. The role is integral to ensuring that technology serves its purpose in supporting the organisation's mission. Join Our Client's Mission! If you have a knack for problem-solving and a passion for technology, this could be the perfect opportunity for you. Our client values innovation and is committed to maintaining the highest professional standards in service to the public. To Apply: Interested candidates are encouraged to apply as soon as possible, as this is a temporary position with the potential for growth and development in the public services sector. Take this chance to make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Aug 24, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Corporate Recruitment Solutions
City, Newcastle Upon Tyne
Join a fast-growing, award-winning FinTech SaaS business that's transforming how financial institutions manage payments, data and operational reconciliation at scale. This is an exciting opportunity to join the business at a pivotal stage in its growth journey. Having established itself as an innovative and successful fintech, the company is now transitioning from a high-growth start-up into a mature, scalable organisation. As Director of Technology, you'll play a key role in professionalising the technology function, embedding best practices and building the foundations needed to support the next phase of growth. This is a people-first leadership role with a strong focus on developing, mentoring and inspiring high-performing teams. You'll foster a culture of accountability, collaboration and continuous improvement, driving both individual and team performance while building a technology organisation that is equipped to scale with the business. Leading software development, infrastructure, DevOps, data engineering, BI & analytics, QA, and information security, you'll be responsible for delivering the technology strategy while ensuring operational excellence across the function. As a member of the Senior Leadership Team, you'll work closely with the executive team to shape the company's strategic direction, influence key business decisions and ensure technology remains a key driver of commercial growth and innovation. What We're Looking For Proven leadership experience in a senior technology role (CTO, CIO, or similar) Must have Fintech or Payments experience Experience guiding a business through start-up to scale-up Deep experience across the full technical spectrum: development, DevOps, data, BI, QA, InfoSec Strong technical foundation with hands-on knowledge of the following: Microsoft stack: .NET/ C#, containerisation (docker, Kubernetes, AKS), Azure Cloud (Azure SQL, App Insights) Front end technologies (React, Angular and ecosystem) Snowflake, Auth0, Looker, Bitbucket, Atlassian Suite Experience leading distributed and remote teams with strong communication and collaboration skills Demonstrated success in scaling platforms and teams
Aug 24, 2026
Full time
Join a fast-growing, award-winning FinTech SaaS business that's transforming how financial institutions manage payments, data and operational reconciliation at scale. This is an exciting opportunity to join the business at a pivotal stage in its growth journey. Having established itself as an innovative and successful fintech, the company is now transitioning from a high-growth start-up into a mature, scalable organisation. As Director of Technology, you'll play a key role in professionalising the technology function, embedding best practices and building the foundations needed to support the next phase of growth. This is a people-first leadership role with a strong focus on developing, mentoring and inspiring high-performing teams. You'll foster a culture of accountability, collaboration and continuous improvement, driving both individual and team performance while building a technology organisation that is equipped to scale with the business. Leading software development, infrastructure, DevOps, data engineering, BI & analytics, QA, and information security, you'll be responsible for delivering the technology strategy while ensuring operational excellence across the function. As a member of the Senior Leadership Team, you'll work closely with the executive team to shape the company's strategic direction, influence key business decisions and ensure technology remains a key driver of commercial growth and innovation. What We're Looking For Proven leadership experience in a senior technology role (CTO, CIO, or similar) Must have Fintech or Payments experience Experience guiding a business through start-up to scale-up Deep experience across the full technical spectrum: development, DevOps, data, BI, QA, InfoSec Strong technical foundation with hands-on knowledge of the following: Microsoft stack: .NET/ C#, containerisation (docker, Kubernetes, AKS), Azure Cloud (Azure SQL, App Insights) Front end technologies (React, Angular and ecosystem) Snowflake, Auth0, Looker, Bitbucket, Atlassian Suite Experience leading distributed and remote teams with strong communication and collaboration skills Demonstrated success in scaling platforms and teams
Desktop Support Analyst - Linux, Windows The successful will be a part of the infrastructure team which is responsible for keeping a live trading floor running and steadily automating the work of doing so. The IT Operations Analyst will work closely with traders, staff, and the wider Infrastructure team (including dedicated Windows, Unix, and Networks teams) to act as the face of technology on the trading floor, resolving issues directly while continuously identifying and eliminating repetitive manual tasks through automation and scripting. Candidates MUST have at least some Unix / Linux Systems Administration experience along with strong Scripting in any of: PowerShell, Bash, Python. About the role: Acting as the first point of contact for IT support (in person, phone, chat, ticketing), triaging quickly and prioritising anything affecting live trading or market-critical systems. Providing desktop support for Windows and Unix/Linux workstations, including setup, imaging, configuration, troubleshooting, and hardware. Supporting multi-monitor trading desk setups, peripherals, and dealer boards, as well as setting up, moving, and reconfiguring physical desks across the office. Providing first-line support for meeting rooms and video conferencing (Teams), escalating complex A/V issues as needed. Covering an early shift to support market open at least one week per month, as part of a team rota. Managing users in a Hybrid Active Directory environment (on-prem AD synced with Entra ID), including account provisioning, MFA, and group membership. Owning user onboarding and offboarding end-to-end: account creation, equipment preparation, access provisioning, and secure removal on exit. Administering core SaaS and collaboration tools: Atlassian (Jira / Confluence), Microsoft Teams, and Slack. Assisting with desktop-level software deployment, patching, and endpoint security. Owning issues through to resolution, logging, tracking, and seeing tickets through even when specialist teams are involved, while documenting resolutions to keep the knowledge base current. Hunting down repetitive, manual BAU work and eliminating it by scripting solutions (PowerShell, Bash, Python) that cut errors, reduce toil, and free the team for higher-value work. Using AI tooling-such as coding assistants and agentic workflows-to accelerate scripting, documentation, and diagnostics. Building self-service and ticket-deflection into how we operate by improving runbooks, automating provisioning, and creating smarter request workflows. Owning the automations you ship, maintaining them, documenting them, and handing them over properly. Contributing to IT projects, rollouts, and office moves, and proactively suggesting improvements to tooling, processes, and the user experience. Lifting and moving heavy equipment, such as desktops, monitors, and UPS units, as part of day-to-day support and office moves. What success looks like: In your first 6 months: You're trusted on the floor during market hours, you own onboarding/offboarding end-to-end, and you've shipped your first automations - small is fine, shipped is what counts. By 12 months: At least one recurring ticket category has measurably shrunk because of something you built, the knowledge base reflects how things actually work, and the team's manual workload is visibly lighter than when you arrived. Essential Skills: A genuine automation-first instinct with examples of things you've successfully scripted away. Strong ownership skills to see problems through to resolution rather than handing them off. Solid technical grounding and sound judgement to truly understand the systems you support. A keen curiosity about AI tooling to work faster and tackle harder problems. Calm composure and clear communication under pressure, with strong customer-service instincts in a live trading environment. 1-4 years of professional experience in IT support, IT operations, or desktop support (junior to mid-level). Strong Windows desktop support experience (Windows 10/11). Hands-on experience with Unix/Linux workstations, and comfort at the command line. Strong scripting ability in PowerShell, Bash, or Python. Proven experience managing users in Active Directory and administering SaaS / collaboration tools. Confident troubleshooting skills across hardware, software, and networking fundamentals (DNS, DHCP, TCP/IP, VPN). Prior experience with IT ticketing / ITSM systems. Prior experience in financial services, proprietary trading, or a hedge fund advantageous but not a prerequisite. Hands-on experience with our stack: Atlassian (Jira, Confluence, JSM), Microsoft Teams, Slack, Hybrid AD / Entra ID advantageous. Relevant certifications (CompTIA A+/Network+, Microsoft, ITIL) advantageous. Any previous Financial / banking experience beneficial Physical requirements: This is a hands-on, on-site role. You must be able to lift and move heavy equipment - desktops, monitors, UPS units, and similar - as part of day-to-day support and office moves.
Aug 24, 2026
Full time
Desktop Support Analyst - Linux, Windows The successful will be a part of the infrastructure team which is responsible for keeping a live trading floor running and steadily automating the work of doing so. The IT Operations Analyst will work closely with traders, staff, and the wider Infrastructure team (including dedicated Windows, Unix, and Networks teams) to act as the face of technology on the trading floor, resolving issues directly while continuously identifying and eliminating repetitive manual tasks through automation and scripting. Candidates MUST have at least some Unix / Linux Systems Administration experience along with strong Scripting in any of: PowerShell, Bash, Python. About the role: Acting as the first point of contact for IT support (in person, phone, chat, ticketing), triaging quickly and prioritising anything affecting live trading or market-critical systems. Providing desktop support for Windows and Unix/Linux workstations, including setup, imaging, configuration, troubleshooting, and hardware. Supporting multi-monitor trading desk setups, peripherals, and dealer boards, as well as setting up, moving, and reconfiguring physical desks across the office. Providing first-line support for meeting rooms and video conferencing (Teams), escalating complex A/V issues as needed. Covering an early shift to support market open at least one week per month, as part of a team rota. Managing users in a Hybrid Active Directory environment (on-prem AD synced with Entra ID), including account provisioning, MFA, and group membership. Owning user onboarding and offboarding end-to-end: account creation, equipment preparation, access provisioning, and secure removal on exit. Administering core SaaS and collaboration tools: Atlassian (Jira / Confluence), Microsoft Teams, and Slack. Assisting with desktop-level software deployment, patching, and endpoint security. Owning issues through to resolution, logging, tracking, and seeing tickets through even when specialist teams are involved, while documenting resolutions to keep the knowledge base current. Hunting down repetitive, manual BAU work and eliminating it by scripting solutions (PowerShell, Bash, Python) that cut errors, reduce toil, and free the team for higher-value work. Using AI tooling-such as coding assistants and agentic workflows-to accelerate scripting, documentation, and diagnostics. Building self-service and ticket-deflection into how we operate by improving runbooks, automating provisioning, and creating smarter request workflows. Owning the automations you ship, maintaining them, documenting them, and handing them over properly. Contributing to IT projects, rollouts, and office moves, and proactively suggesting improvements to tooling, processes, and the user experience. Lifting and moving heavy equipment, such as desktops, monitors, and UPS units, as part of day-to-day support and office moves. What success looks like: In your first 6 months: You're trusted on the floor during market hours, you own onboarding/offboarding end-to-end, and you've shipped your first automations - small is fine, shipped is what counts. By 12 months: At least one recurring ticket category has measurably shrunk because of something you built, the knowledge base reflects how things actually work, and the team's manual workload is visibly lighter than when you arrived. Essential Skills: A genuine automation-first instinct with examples of things you've successfully scripted away. Strong ownership skills to see problems through to resolution rather than handing them off. Solid technical grounding and sound judgement to truly understand the systems you support. A keen curiosity about AI tooling to work faster and tackle harder problems. Calm composure and clear communication under pressure, with strong customer-service instincts in a live trading environment. 1-4 years of professional experience in IT support, IT operations, or desktop support (junior to mid-level). Strong Windows desktop support experience (Windows 10/11). Hands-on experience with Unix/Linux workstations, and comfort at the command line. Strong scripting ability in PowerShell, Bash, or Python. Proven experience managing users in Active Directory and administering SaaS / collaboration tools. Confident troubleshooting skills across hardware, software, and networking fundamentals (DNS, DHCP, TCP/IP, VPN). Prior experience with IT ticketing / ITSM systems. Prior experience in financial services, proprietary trading, or a hedge fund advantageous but not a prerequisite. Hands-on experience with our stack: Atlassian (Jira, Confluence, JSM), Microsoft Teams, Slack, Hybrid AD / Entra ID advantageous. Relevant certifications (CompTIA A+/Network+, Microsoft, ITIL) advantageous. Any previous Financial / banking experience beneficial Physical requirements: This is a hands-on, on-site role. You must be able to lift and move heavy equipment - desktops, monitors, UPS units, and similar - as part of day-to-day support and office moves.
Professional Support Lawyer - Inhouse Legal Tech Services Corporate Law Leamington Spa with homeworking 2-3 days per week This is a full-time permanent role. Candidates wishing to work 4 days per week would also be considered. About the firm Our client is a leading, lawyer-led, managed service provider of LegalTech services, partnering with many top 100 law firms, and in-house legal teams to automate complex, high-value legal documentation. Established around 15 years ago, this highly successful, growing firm employs around 55 people at their modern headquarters in Leamington Spa town centre. With an exceptional staff retention record, they offer a fabulous working environment, great benefits, and hybrid working. Their culture is collaborative, respectful and non-hierarchical. Everyone works at the same level, ideas are encouraged, and there is a genuine focus on work/life balance. The offices are modern and welcoming, with breakout areas, spacious kitchen facilities, free tea and coffee and regular team socials. With an established, highly successful sales team, lawyers are able to spend their time drafting and building client relationships, without having to concentrate on business development activities. What you'll be doing: Using a market-leading automation platform, you'll work with law firms and inhouse counsel globally, to deliver deep automated drafting, reducing your clients' first draft time by 90% Providing legal knowledge in corporate law Working as part of an entrepreneurial team of high calibre lawyers, document analysts and technology professionals Designing questionnaires for the automation of clients' precedent documents Preparing precedent documents for automation, ensuring all scenarios are catered for in the document Building and maintaining client relationships, working closely with them to build their automated document suite Testing automated suites of legal documents Providing training to clients on the automated documents Who we're looking for: This is a rare opportunity for an experienced Corporate Lawyer who has an interest in legal technology. This role will appeal to: Fully qualified lawyers with 2-3 years or more PQE Lawyers with experience in corporate law Lawyers with an interest in and an aptitude for technology and a keen interest in learning Lawyers who are looking for an alternative to the partnership route in private practice Lawyers who really enjoy drafting Lawyers who are looking for a better work/life balance What's on offer: 25 days' annual leave plus UK bank holidays Hybrid working pattern with 2-3 days per week homeworking, following initial training Pension scheme Full training and ongoing development Excellent long term career prospects Quarterly company-wide social events Weekly team socials/ get-togethers Casual dress code Enhanced company sick pay after probation Private health care Death in service benefits 3x salary Note: Salary stated is given in line with market rate and will be commensurate with experience. The information stated above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service - the way she believes recruitment should be! Tracey's passion for recruitment in the legal sector goes back over thirty years, and today it's stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey's experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Aug 24, 2026
Full time
Professional Support Lawyer - Inhouse Legal Tech Services Corporate Law Leamington Spa with homeworking 2-3 days per week This is a full-time permanent role. Candidates wishing to work 4 days per week would also be considered. About the firm Our client is a leading, lawyer-led, managed service provider of LegalTech services, partnering with many top 100 law firms, and in-house legal teams to automate complex, high-value legal documentation. Established around 15 years ago, this highly successful, growing firm employs around 55 people at their modern headquarters in Leamington Spa town centre. With an exceptional staff retention record, they offer a fabulous working environment, great benefits, and hybrid working. Their culture is collaborative, respectful and non-hierarchical. Everyone works at the same level, ideas are encouraged, and there is a genuine focus on work/life balance. The offices are modern and welcoming, with breakout areas, spacious kitchen facilities, free tea and coffee and regular team socials. With an established, highly successful sales team, lawyers are able to spend their time drafting and building client relationships, without having to concentrate on business development activities. What you'll be doing: Using a market-leading automation platform, you'll work with law firms and inhouse counsel globally, to deliver deep automated drafting, reducing your clients' first draft time by 90% Providing legal knowledge in corporate law Working as part of an entrepreneurial team of high calibre lawyers, document analysts and technology professionals Designing questionnaires for the automation of clients' precedent documents Preparing precedent documents for automation, ensuring all scenarios are catered for in the document Building and maintaining client relationships, working closely with them to build their automated document suite Testing automated suites of legal documents Providing training to clients on the automated documents Who we're looking for: This is a rare opportunity for an experienced Corporate Lawyer who has an interest in legal technology. This role will appeal to: Fully qualified lawyers with 2-3 years or more PQE Lawyers with experience in corporate law Lawyers with an interest in and an aptitude for technology and a keen interest in learning Lawyers who are looking for an alternative to the partnership route in private practice Lawyers who really enjoy drafting Lawyers who are looking for a better work/life balance What's on offer: 25 days' annual leave plus UK bank holidays Hybrid working pattern with 2-3 days per week homeworking, following initial training Pension scheme Full training and ongoing development Excellent long term career prospects Quarterly company-wide social events Weekly team socials/ get-togethers Casual dress code Enhanced company sick pay after probation Private health care Death in service benefits 3x salary Note: Salary stated is given in line with market rate and will be commensurate with experience. The information stated above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service - the way she believes recruitment should be! Tracey's passion for recruitment in the legal sector goes back over thirty years, and today it's stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey's experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
