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About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is transforming the UK's tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact. CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC's wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities. Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs. Job description An IT Service Manager in Borders & Trade is responsible for service management across platforms and multiple channels to ensure availability, performance and process maturity across this landscape. You will work in partnership with teams across IT service operations, HMRC partners and external Trade customers, to deliver a service seeking for operational excellence. You will be responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. Managing a fully functioning multi-sourced service support team with a customer-centric support approach. These activities will be across multiple locations, focussed on service availability and performance. You will make sure All service and support functions remain responsive to HMRC business and external traders needs. The service catalogue and wider IT service operations knowledge library is maintained. Adequate reporting and service standards are met for their specific service. All technical change is communicated and managed, with appropriate governance. That a programme of continual service improvement is put in place across the wider service delivery function. Person specification Be responsible for making sure that business relations within the organisation are managed to enable delivery of B&T services. Lead and direct teams to make sure that service level agreements (SLAs) and operational level agreements (OLAs) are in place with both external and internal teams. Make sure all contractors carry out processes to ITIL standards. Liaise with all other IT service functions to make sure that services are maintained. Manage the day-to-day delivery of the product. Make sure that service asset and configuration items are properly controlled, and that accurate and reliable information about these assets is available when needed. Work with Service Owners and projects to ensure projects transition into live service is effective and timely. Essential Criteria Demonstrable experience of delivering Customer satisfaction and focussed delivery of excellent Customer Service. Proven track record of delivering strong KPI performance and managing delivery towards defined SLAs. Clear understanding of Stakeholder management and the development of strong stakeholder relationships. Good communication skills with an aptitude for dealing with users, colleagues and suppliers from both a technical and non-technical background. Understanding of IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions. Must show an aptitude for analysing and managing problems arising from incidents in the operation of information systems. understanding the significance of service level agreements and the customer environment. Desirable Criteria Experience in budgeting, with strong spreadsheet skills to analyse financial data and produce clear, accurate reports. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles. The word limit for each role is 100 words. Please outline your key responsibilities and any significant achievements for each position. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Key Responsibilities and Essential Criteria as outlined in the Person Specification. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked Experience-based questions to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live . click apply for full job details

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. For more information about our Directorates, Lines of Business and some of our roles, please click here to visit the FIS Careers pages. Job description As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Role Allocation Please note that there are 3 posts available in Stratford and 2 in Manchester. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional Responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Full UK Driving Licence. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Additional Security Information In addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. Once in post you will be required to apply for Developed Vetting ( DV ) clearance which has a requirement for 10 years UK residency. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. This post is open to 'UK Nationals Only'. CODE have a support network that can offer assistance to colleagues throughout the DV process. CODE understands the experience of obtaining DV clearance affects individuals differently with the process being in depth and intrusive. The network consists of CODE DV cleared volunteers who will be able to guide you through the process and systems and look to alleviate any concerns. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10 . click apply for full job details

Windows Engineer 12 month contract Based in Stevenage Offering up to 74ph Inside IR35 Do you hold an active high-level MOD security Clearance? Do you have experience with Windows Server, Windows OS, Desktop Applications, Virtualisation, and Storage Solutions? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Windows Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks Planning & coordinating maintenance and patching across the Windows Environments in restricted secret & above networks Access & implement changes to the restricted Windows Environment Creation, maintenance & audit of inventory information and asset registers Creation, maintenance & review of comprehensive, high-quality documentation Creation & maintenance of standard problem resolution & fix documentation Responsible for resolution of incidents related to Windows Services across restricted secret & above networks in line with agreed SLAs, following escalation processes as appropriate Acting as Tier 2 / Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes Coordinate with incident & Technical managers, following incident management process during high-severity incidents Identify underlying root causes of reoccurring incidents, assisting in implementation of long-term solutions Actively participate in lessons learned activities, conducting thorough root cause analysis, and documenting findings, as part of continuous improvement cycle Responsible for ensuring update and closure of all incidents & requests assigned to team queue in accordance to SLA Support with monitoring and alerting across restricted secret & above networks Responding proactively to alerts & implementing threshold and health-based remediation actions Monitor and optimise network/server performance, security, and backups Ensure compliance with security guidance and best practice in line with adopted security postures Interface with agreed 3rd party service providers for assistance & technical support, troubleshooting, and network management, and also to provide technical guidance to the 3rd party suppliers Your skillset may include: Active high-level MOD security clearance Experienced Windows Engineer with the ability to work comfortably across both Infrastructure & Workplace Hands-on skills & in-depth expertise across Windows Server, Windows OS, and Desktop Applications, Virtualisation Platforms including VDI, Storage Solutions, AD & Access Management Knowledge of networking principles and troubleshooting skills If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Windows Engineer 12 month contract Based in Stevenage Offering up to 74ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. At HMRC, we are already one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function. HMRC is building a modern, digital tax administration. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating at this level isn't for everyone, but those ready for the challenge will find unique opportunities to work with advanced technologies and create lasting impact. Chief Digital and Information Office (CDIO) set the technology direction for HMRC and deliver the high-level design for all IT solutions. We are responsible for building and running HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This is an exciting role as a key member of the delivery team, collaborating with partners throughout the full delivery lifecycle to ensure delivery and support of highest-quality software products. Our developers work closely with business analysts, testers and product owners within a truly collaborative environment. Job description As a Senior Java Developer within the Java Development Guild in CDIO Borders & Trade, you will be responsible for leading the design and development of clean, secure code following a test-driven approach, as well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level technical leadership across projects and live support work, acting as a system subject matter expert and as an Intelligent Client on internal and supplier-led deliveries. In addition to hands-on development responsibilities, the Senior Java Developer plays a key role in setting technical direction, upholding engineering standards, mentoring and line managing junior developers, and ensuring services are secure, robust, supportable and aligned to business needs. Person specification The Senior Java Developer role requires a strong combination of advanced technical expertise, leadership capability, service support knowledge and stakeholder management skills. This role will suit an experienced Java Developer who is proactive and self-driven, able to anticipate risks and opportunities, take ownership of outcomes, and drive progress while maintaining high standards for quality, security and operational performance. Proactive and self-driven: spots issues early, initiates improvements, and follows through without needing close supervision. Strategic thinker with strong technical judgement: able to balance delivery speed, risk, cost and long-term maintainability. Coaching mindset: mentors more junior engineers and promotes knowledge sharing. Quality and security focused: advocates for clean code, test-driven development, secure-by-design principles and strong assurance practices. Collaborative communicator: works effectively with product, architecture, operations and delivery partners, translating between technical and non-technical audiences. Resilient under pressure: acts as a calm escalation point during incidents and high-risk decisions, staying focused on outcomes and learning. Key responsibilities The key responsibilities of the Senior Java Developer role across design, development, maintenance and support of complex full stack Java applications and services include: Designing secure, scalable, resilient and supportable solutions with strong engineering controls and practices. Writing, reviewing, and assuring clean, reusable, testable and secure code, using TDD and quality-focused development practices. Supporting systems integration, interface design and testing across multiple systems and environments. Supporting live services through a combination of normal, and out of hours support. Working on incident resolution, bug fixing, security updates, service improvements, diagnosing integration issues across a complex landscape. Leading or contributing to code reviews, design reviews, technical assurance and development governance and ensuring development and support activity is documented and delivered in line with agreed governance, standards, controls and policies. Acting as a technical Subject Matter Expert and collaborating with architects, business analysts, testers, delivery managers, product owners and other disciplines throughout the delivery lifecycle. Providing Intelligent Client capability on supplier-led and mixed-delivery projects, ensuring alignment with HMRC standards, quality and security requirements. This includes managing knowledge transfer from suppliers and contractors into internal teams. Continuous improvement of engineering practices, tools, processes, standards and service robustness. Guild Leadership including Recruitment (workforce planning and training needs) and Staff development (Mentoring, coaching and line managing junior developers, supporting wider capability growth.) Additionally, the post holder will work normal office hours though may be required to occasionally work outside of normal working hours (for example to support software releases). The post holder will be required to form part of a 24/7 on-call Rota involving out of hours remote support. Essential Criteria Significant experience designing, developing, supporting and maintaining complex Java-based services and applications across both legacy and modern technology stacks in complex environments. Strong experience building APIs, microservices and integrated services using Java, REST, Spring Boot/Cloud, Redis, Hibernate, with experience of Kubernetes and Docker, messaging technologies such as JMS, Kafka or RabbitMQ, and cloud-native platforms including AWS, S3, EKS. Experience using modern CI/CD tooling (e.g. Java IDEs, Maven, Git, GitLab CI, Artifactory, Jenkins) and databases (incl. MySQL and Oracle,) with the ability to write and support SQL, PL/SQL, triggers and stored procedures. Strong experience leading full stack development in a team environment including; technical leadership through software engineering best practices (e.g. containerisation, microservice design patterns, Agile, TDD, CI/CD, code quality, maintainability and secure development), setting direction, conducting reviews and assuring quality. Experience supporting and improving live services, including fault diagnosis, bug fixing, operational support. Strong understanding of system integration, interface design, and integration testing. Strong analytical and problem-solving skills, with a logical and organised approach to delivery, and the ability to communicate complex technical concepts clearly to technical and non-technical audiences. Experience mentoring, coaching or line managing others, including supporting the development of junior staff. Ability to work effectively across multidisciplinary teams and supplier environments while maintaining internal standards and controls. Desirable Criteria Awareness of cloud service models, cloud-native architecture and infrastructure-as-code practices. Working knowledge of Linux or other Unix-like operating systems. Understanding of Behaviour Driven Development, user-centred design and service delivery principles. Experience with JavaScript or TypeScript UI development, including React and Single Sign-On integrations. Experience working on large-scale government, public sector or regulated services where security, resilience and auditability are important. Awareness of how generative AI tools can support software engineering practices, including development, testing, documentation or code quality activities. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures . click apply for full job details

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Service Manager within CDIO, you will be working on services that are actively being modernised, including moving away from legacy systems towards more flexible, cloud-based solutions. There is real opportunity to be involved in improving live services while they are evolving, not just maintaining them. The environment is increasingly data-led and technology-driven, giving you exposure to modern tools, automation, and new ways of working. You'll gain experience in complex, high-volume services (like Corporation Tax) that have a direct impact on HMRC operations. CDIO offers the chance to develop service management skills in a large-scale, nationally critical environment. You'll be part of a culture that encourages continuous improvement, innovation, and learning as transformation progresses. Job description Working as part of the Business Tax team, you will operate within CDIO's Live Service function, supporting incident response, change delivery, and service improvement activities across complex, high-volume services. Person specification Strong analytical and problem-solving skills, especially under operational pressure. Confidence engaging with stakeholders, including clear written and verbal communication. A proactive, accountable mindset with a focus on service reliability and user impact. Ability to operate effectively in environments with legacy technology, complex dependencies and external suppliers. Essential Criteria Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Work with stakeholders to identify objectives and potential benefits. Identify process optimisation opportunities with stakeholders and guidance to contribute to the implementation of proposed solutions. Demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library). Produce relevant reports in a standard format and agreed timeframe. Work with important stakeholders to discuss any changes in the reporting processes. Understand how to work with stakeholders and contribute to improving these relationships. Understand the core technical concepts related to the role, and apply them with guidance. Desirable Criteria ITIL v4 certification (or willingness to work towards). Working Pattern Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cannot guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Communicating and Influencing Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experiences and qualification details. Please provide details across your last 3 roles, 250-words per role. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your Personal Statement and your CV will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your Experience will be assessed and you will be asked Behaviour-based questions on Managing a Quality Service, Making Effective Decisions and Communicating to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years' employment history . click apply for full job details

MERITUS are recruiting for a DV Cleared Windows Engineer to join our client in Stevenage in an initial 12 month contract to work on Infrastructure projects. YOU MUST HAVE LIVE DV. WINDOWS ENGINEER - INSIDE IR35 - 74.32 PER HOUR ( 549.96 PER DAY) - STEVENAGE, ONSITE - VIRTUALISATION - 12 MONTHS - DV CLEARED - SECTOR: DEFENCE Digital Excellence function providing IT Services to the business. Responsibilities: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks. Responsible for maintaining a good working knowledge of the business IT environment. Planning & coordinating maintenance and patching across the Windows Environments in restricted secret & above networks. Access & implement changes to the restricted Windows Environment, ensuring minimal disruption to operations. Creation, maintenance & audit of inventory information and asset registers as required. Creation, maintenance & review of comprehensive, high-quality documentation as required. Creation & maintenance of standard problem resolution & fix documentation, to ensure any technical knowledge bases are kept are up to date. Responsible for resolution of incidents related to Windows Services across restricted secret & above networks in line with agreed SLAs, following escalation processes as appropriate. Acting as Tier 2 / Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes. Co-ordinate with incident & Technical managers, following incident management process during high-severity incidents. Identify underlying root causes of reoccurring incidents, assisting in implementation of long-term solutions. Actively participate in lessons learned activities, conducting thorough root cause analysis, and documenting findings, as part of continuous improvement cycle. Responsible for ensuring update and closure of all incidents & requests assigned to team queue in accordance to SLA. Stay current with any developments in Windows technologies, products, practices and trends. Support with monitoring and alerting across restricted secret & above networks. Responding proactively to alerts & implementing threshold and health-based remediation actions as appropriate. Monitor and optimise network/server performance, security, and backups. Ensure compliance with security guidance and best practice in line with adopted security postures. Interface with agreed 3rd party service providers for assistance & technical support, troubleshooting and network management and also to provide technical guidance to the 3rd party suppliers. Bring forward key issues, changes & topics to service meetings for discussion. Participate in Cross-functional Team Collaboration as required. 100% site-based role due to nature of network. Skillset/experience required: Must hold DV clearance. Experienced Windows Engineer, must be a generalist with ability to work comfortably across both Infrastructure & Workplace. Hands on skills & in-depth expertise across Windows Server, Windows OS, and Desktop Applications, Virtualisation Platforms including VDI, Storage Solutions, AD & Access Management. Knowledge of networking principles, and excellent troubleshooting skills.

An Onsite Recruiter, Industrial Sector Recruitment is required to look after busy processing sites in the Warrington and Liverpool area. This role is to ensure fulfilment of staffing requirements, communication and supporting staffing, safety, performance and retention for the site. Sayjo Recruitment Ltd are recruiting on behalf of a specialist onsite recruitment company. Based on the road, you will be onsite at Wirrall 6am Monday mornings and the rest of the week covering service requirements in person at Warrington, Liverpool and Wirrall sites from 8am. You will look to ensure the service level agreement standards are achieved and offer great communications with candidates, clients and stakeholders. Being on the road, you must have a full UK driving licence and own vehicle. About you: You will have experience in recruitment onsite or management in the industrial, waste or recycling sector. You will be great at communicating and people management You will be a resilient and professional person who can handle a challenge and positively lead others The role: Daily briefing meetings with client s management team and supervisors Sourcing applicants through inbound advert response and the supporting team Screening shortlisted candidates and completing face to face interview and right to work checks Assessing and supporting inductions on site Liaising with management of site to ensure training, safety and compliance standards are met at all times Oversee performance results, challenges of staffing Fulfilment and performance review meetings Forecasting and planning headcount and solutions Manage basic HR such as disciplinaries (training will be provided) Manage rotas and holidays. Driving to other sites in the area to cover fellow account managers holidays and critical meetings or incidents. What s in it for you: Working standard hours of 06:00 to 15:00 Monday, 8am to 5pm Tuesday to Friday. £29,000 per annum basic £1,000 per annum on call allowance £2,400 car allowance 25 days holiday plus 8 stats Plus, a long list of benefits, including performance awards, high street discount and much more You will be offered excellent training, clear progression routes This role does require you to have your own transport. This is a really unique role that offers a varied, fast paced career with the scope to become an onsite recruiter. Please note that Sayjo Recruitment Ltd are recruiting on behalf of a specialist onsite recruitment company. Keen to find out more? Send your CV to Louise at Sayjo Recruitment today. We aim to reply to all applications within 48 working hours. We may close the advert earlier than shown, so do not hesitate to apply.

Fire Safety Coordinator B&D Reside £30,000-£45,000 Hybrid - Barking / Sites / Home Contract with potential to become permanent Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Coordinator. This is an exciting opportunity for a highly organised and detail-focused professional to join B&D Reside's Fire Safety Team and play a key role in supporting the delivery of fire safety and compliance programmes across the organisation's housing portfolio. Reporting to the Fire Safety Manager, you will be responsible for coordinating programmes of work, monitoring remedial actions, maintaining accurate compliance records and supporting the team to ensure fire safety requirements are delivered effectively and within agreed timescales. This is a particularly good opportunity for someone looking to develop their career within fire safety, building safety, compliance or property management within a social housing environment. The Opportunity As Fire Safety Coordinator, you will act as a key link between the Fire Safety Team, Fire Safety Assessors, Building Safety, Compliance, Repairs, Asset Management, Housing Management, contractors and external stakeholders. You will help ensure that fire risk assessments, inspections, remedial works and associated actions are properly coordinated, recorded and monitored. The role combines programme coordination, compliance monitoring, data management, stakeholder engagement and administrative support , making it an important position in ensuring B&D Reside's fire safety obligations are consistently met. Key Responsibilities Coordinate and monitor B&D Reside's fire safety programme of work, ensuring assessments, reviews and actions are completed and tracked. Maintain accurate fire safety records, compliance information and reporting dashboards. Monitor performance against fire safety programmes and escalate overdue or high-risk actions. Support the quality assurance of Fire Risk Assessments and associated documentation. Work closely with Fire Safety Surveyors to coordinate the delivery of fire safety works and services. Support the development and implementation of plans for high-risk buildings, including interim measures where required. Liaise with Building Safety, Housing Management, Compliance, Repairs, Estates, Communications and Asset Management teams. Coordinate with external stakeholders including contractors, assessors, the Council and Fire & Rescue Service. Support audits, inspections and regulatory reporting through effective record keeping and compliance monitoring. Provide administrative support to the Fire Safety Team, including preparing reports and correspondence and coordinating meetings. Support the delivery of resident engagement strategies, particularly across higher-risk buildings. Carry out fire safety inspections and support the management and tracking of identified risks and remedial recommendations. Assist with incident management and responses to fire and building safety incidents or compliance failures. Support fire and building safety training and awareness sessions for residents and building users. Keep up to date with changes in fire safety, building safety legislation and industry best practice. Identify opportunities to improve processes, reporting and the overall effectiveness of fire safety management. About You We are looking for someone with experience in fire safety, building safety, health & safety, property management or a related environment . You will ideally have: Experience working within building safety, fire safety, health & safety, compliance or property management. Knowledge of relevant fire and building safety legislation, including the Fire Safety Act 2021 and Building Safety Act 2022 . Experience supporting risk assessments, audits and compliance checks. Strong organisational and programme coordination skills. Excellent attention to detail and the ability to maintain accurate records. Strong written and verbal communication skills. Experience producing

Fire Safety Advisor B&D Reside £55,000-£65,000 Hybrid - Barking / Sites / Home Contract with potential to become permanent Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Advisor , a newly created position within their Asset Management team. This is an excellent opportunity for an experienced fire safety professional to join an organisation with a strong commitment to resident safety and play a key role in strengthening fire safety compliance, assurance and risk management across its housing portfolio. Working closely with the Fire Safety Manager, you will provide specialist technical advice across B&D Reside, supporting the Responsible Person and wider teams to ensure statutory and regulatory obligations are met. The Opportunity As Fire Safety Advisor, you will play a key role in ensuring B&D Reside's fire safety programme is delivered effectively, on time and to the required standards. You will work across Compliance, Repairs, Building Safety, Estates, Health & Safety, Asset Management and Housing Management , providing technical expertise and helping to embed a positive, consistent fire safety culture across the organisation. The role will have a particular focus on complex and higher-risk residential buildings, fire risk management, technical assurance, regulatory compliance, data governance and continuous improvement. You will also have the opportunity to influence how B&D Reside manages and improves its fire safety information, systems and processes as the organisation continues to develop its approach to the Golden Thread and building safety information . Key Responsibilities Support the Fire Safety Manager in developing and delivering fire safety policies, strategies and annual action plans. Undertake fire safety inspections and risk reviews, developing appropriate action plans and remediation requirements. Manage and oversee fire risk assessment programmes, ensuring assessments are completed to a high standard and within required timescales. Provide expert technical advice on fire safety across B&D Reside's property portfolio. Support fire safety improvement projects across Asset Management, Compliance, Repairs and Building Safety. Quality assure fire risk assessments, surveys, remedial works and wider fire safety activity. Maintain and develop comprehensive fire safety risk registers, ensuring risks, mitigations and actions are properly tracked. Investigate fire-related incidents, dangerous occurrences and near misses, identifying lessons learned and improvement opportunities. Support the delivery of PCFRAs and PEEPs where required. Oversee key fire safety documentation including evacuation plans, fire statements and supporting evidence. Work with external consultants and stakeholders on Fire Action Plans and the rollout of the triple pathway evacuation system. Provide oversight of Fire Incident Reporting, Fire & Rescue Service compliance and Regulation 38 certification processes. Act as an operational interface with relevant regulatory bodies and Fire & Rescue Services. Support the management of fire safety requirements across Higher Risk Buildings where required. Ensure key building information, including Regulation 38 information, as-built documentation, floor plans, PEEPs, evacuation strategies and fire safety records, is accurate and up to date. Act as the data steward for fire safety information, ensuring robust governance, accuracy and data quality. Support digital improvement initiatives and the development of effective fire safety information management systems. Promote resident engagement and ensure fire safety information is communicated clearly and effectively. Develop strong relationships with internal and external stakeholders, including contractors, consultants, the Council and Fire & Rescue Services. Horizon scan for changes in legislation, regulation and best practice, ensuring B&D Reside responds proactively. Contribute to committees, senior management meetings and reporting requirements relating to fire safety. About You We are looking for an experienced fire safety professional with a strong technical ba

Safety, Health and Environment (SHE) Advisor London 68,144 + 3% Bonus + Excellent Benefits Permanent Closing Date: 9 September 2026 Make Safety Matter Are you an experienced Health, Safety and Environment professional ready to make a real impact on critical infrastructure projects? Join UK Power Networks Services as a SHE Advisor and help shape a strong safety culture across the London Underground Limited Project and wider business operations. Be a Trusted Expert Reporting to the Lead SHE Advisor, you'll provide expert health, safety, sustainability and environmental advice to managers, employees, contractors and clients. You'll support the implementation of SHE policies and procedures, monitor compliance with legal and company requirements, maintain key client relationships and drive continuous improvement across the business. You'll participate in audits, inspections, behavioural observations and incident investigations, review method statements, support contractor performance, deliver SHE training and awareness activities, and contribute to committees, forums and action teams focused on improving safety outcomes. Acting as a coach and advisor, you'll help ensure safe systems of work are followed while providing regular SHE performance reporting to management. Why Join Us? This is an opportunity to influence safety performance at both operational and senior levels while helping deliver meaningful health, safety and environmental improvements. Our benefits package includes 25 days' annual leave plus bank holidays, up to 10% employer pension contribution, reservist leave, season ticket and tenancy deposit loans, Cycle to Work and Green Car schemes, discounted gym membership, occupational health support and an Employee Assistance Programme. What We're Looking For You'll have SHE experience, a minimum NEBOSH Certificate , a valid UK driving licence and experience relevant to operational environments. Previous rail industry experience is essential, along with the ability to obtain rail access passes. IOSH environmental qualifications, strong teamwork skills and good IT knowledge are desirable. If you're passionate about driving safety excellence and building strong stakeholder relationships, we look forward to hearing from you. Apply today. Please note this position does not offer blended working - office/field based.

We are seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution Coordinate major incident management activities and provide clear communication to stakeholders throughout the process Own service reporting, including key performance indicators, service level performance, risks, issues, and improvement actions Work with technical teams to identify root causes and deliver effective problem management and preventative measures Support change management and ensure that service impacts, risks, and readiness activities are properly assessed Manage third-party suppliers and support contract, performance, and service review meetings Develop and maintain service documentation, operating procedures, service catalogues, and support processes Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements IT Service Delivery Manager Skills and Experience Required Proven experience in IT service delivery, IT service management, or a similar technology operations role Strong understanding of ITIL principles and service management processes Experience managing incidents, problems, changes, service levels, and continual improvement activities Excellent stakeholder management and communication skills, with the ability to work effectively with technical and non-technical audiences Experience managing suppliers, service providers, and technology partners Strong analytical and problem-solving skills, with the ability to use service data to drive improvements Organised and confident managing multiple priorities in a fast-paced environment Experience producing service reports, performance dashboards, and management information Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption ITIL certification or equivalent service management experience is desirable Experience with IT service management tools and platforms is desirable Key Benefits of Working in Our IT Service Management Team Competitive salary and benefits package Supportive and inclusive working environment Opportunities for professional development, training, and career progression Access to relevant technology, service management, and leadership development programmes Life Assurance and pension contributions Flexible and collaborative working arrangements, where applicable And other company benefits Working Hours and Location Full-time position Working hours are generally Monday to Friday - 3 days per week on site Occasional out-of-hours support may be required for major incidents, planned changes, or service escalations Hybrid or office-based working arrangements may be available, depending on business requirements Some travel to company sites or supplier locations is required Apply Now for Your Next IT Service Delivery Manager Job If you are an experienced IT service professional who is passionate about delivering reliable technology services and improving the user experience, apply today. We welcome applications from all backgrounds and experience levels and look forward to hearing how you can help us deliver excellent IT services across the organisation.

We are seeking an experienced and motivated Infrastructure and Network Manager to lead the management, security, and continuous improvement of our IT infrastructure and network services. This is an exciting opportunity to join a supportive team and play a key role in ensuring reliable, secure, and high-performing technology across the organisation. Main Responsibilities for Infrastructure and Network Manager Roles Managing and maintaining the organisation's IT infrastructure, networks, servers, systems, and cloud services Leading the design, implementation, and support of secure and resilient network solutions Monitoring infrastructure performance, availability, capacity, and security to identify and resolve issues proactively Managing network technologies including LAN, WAN, Wi-Fi, firewalls, VPNs, switching, and routing Overseeing infrastructure upgrades, system improvements, installations, and technology change programmes Developing and maintaining IT infrastructure, network, disaster recovery, and business continuity plans Managing suppliers, technology partners, service agreements, and infrastructure-related budgets Ensuring systems and networks comply with information security policies, data protection requirements, and industry best practice Leading the investigation and resolution of complex infrastructure and network incidents Maintaining accurate technical documentation, asset records, configurations, and operational procedures Providing technical leadership, guidance, and support to IT colleagues and wider teams Supporting the development and implementation of IT policies, standards, and service improvement plans Infrastructure and Network Manager Skills and Experience Required Proven experience managing IT infrastructure, networks, and technical services in a complex organisation Strong knowledge of network architecture, TCP/IP, DNS, DHCP, VPNs, firewalls, routing, switching, and wireless technologies Experience with server technologies, virtualisation, cloud platforms, backup solutions, and monitoring tools Knowledge of infrastructure security, vulnerability management, access controls, and cyber security principles Experience managing technical projects, suppliers, budgets, and service delivery Ability to troubleshoot complex technical issues and provide effective solutions Strong communication, leadership, organisation, and stakeholder management skills Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable Key Benefits of Working in Our IT Team Competitive salary and benefits package Supportive and inclusive working environment Opportunities for professional development, training, and career progression Access to the latest infrastructure, networking, and cloud technologies Life Assurance and pension contributions Employee wellbeing support and other company benefits Working Hours and Location Full-time position Working hours are generally Monday to Friday - 3 days per week on site Some flexibility may be required to support planned maintenance, infrastructure changes, or critical incidents Occasional on-call or out-of-hours support may be required Hybrid or office-based working options may be available, depending on business requirements Some travel to company sites or supplier locations is required Apply Now for Your Next Infrastructure and Network Manager Job If you are an experienced IT infrastructure and network professional with a passion for reliable, secure, and innovative technology services, apply today. We welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone can contribute and succeed.