Role Type Unpaid, voluntary (expenses reimbursed) Commitment and Focus As Treasurer Trustee, you will support the Board's oversight of FareShare Yorkshire's financial governance. Working in close partnership with the Head of Finance & Business, you will help ensure the charity's finances are well-managed, transparent, and aligned with its strategic objectives. The Treasurer acts as a critical friend and source of support to the Head of Finance & Business, providing constructive challenge, guidance, and assurance to the Board. You will attend quarterly board meetings (held in Yorkshire) and chair the quarterly Finance Sub-Committee, helping to ensure effective financial governance and clear reporting to the full Board. About FareShare Yorkshire FareShare Yorkshire is a charity in its 27th year of operation and has experienced significant growth in recent years. Operating from three sites in Barnsley and Leeds, the organisation delivers surplus food provision services, employability programmes, and runs its own cookery school, The FullCrumb Kitchen. We redistribute enough food for over 100,000 meals every week by taking good surplus food from companies and getting it to where it is needed most. Key Treasurer Responsibilities Present clear, accurate, and timely financial reports to the Board in a format that supports understanding and effective decision-making, including: Annual budgets Internal management accounts Annual statutory financial statements Ensure the Board meets its duty to maintain proper accounting records and that financial resources are: Properly controlled Prudently invested Economically and effectively spent in line with good governance, legal and regulatory requirements, in liaison with the Head of Finance & Business. Support the development, implementation, and regular review of: Financial reserves policy Cost management approaches Investment policies Advise and support the Board in carrying out its financial responsibilities, providing insight into financial risks, opportunities, and sustainability. Chair the Finance Sub-Committee, setting agendas in partnership with the Head of Finance & Business and ensuring effective financial scrutiny. Provide clear updates and recommendations to the full Board following each Finance Sub-Committee meeting. Scrutinise financial information provided by the Head of Finance & Business and request additional information or clarification where necessary. Support and challenge budget proposals and forecasts presented to the Board. Monitor and advise on the financial viability of the charity, including cash flow, reserves, and long-term sustainability. Ensure appropriate financial controls are implemented, adhered to, and regularly reviewed. Advise the Board on the financial implications of the charity's strategic plan and major decisions. Support the Head of Finance and Business to: Prepare information for the annual accounts Manage the annual audit process, including liaison with auditors where appropriate. The Trustee Role: Ensure the charity fulfils its purposes for public benefit by: Complying with its governing document. Adhering to charity law and all other applicable legislation. Acting always in the best interests of the charity. Ensuring the responsible management of the charity's resources. Overseeing and ensuring compliance with statutory accounting and financial reporting requirements. Declaring any conflicts of interest and exercising independent judgement in all decision- making. Acting as an ambassador and advocate for the organisation and upholding its mission, values, and reputation. Representing the Board and organisation at meetings and events, including acting as a spokesperson when required. Safeguarding the wellbeing and interests of employees. Contributing to the development of the organisation's strategy by providing constructive challenge and insight. Seeking appropriate professional advice where there is potential risk to the organisation or where trustee duties may be impacted. Taking collective responsibility to ensure the legal and financial integrity of the organisation, including to safeguard its assets and long-term sustainability. Ensuring appropriate procedures are in place for the appointment, support, and performance monitoring of the CEO and Senior Leadership Team (SLT). Attending and actively contributing to Board meetings on a regular basis. Skills and Experience We are particularly seeking a Trustee with: Senior-level experience in finance, accountancy, audit, or financial management. Strong understanding of financial governance, risk management, and internal controls. Experience of: - Budgeting and financial forecasting - Reviewing management accounts and statutory accounts - Financial oversight within a charity, public sector, or commercial environment (charity experience desirable but not essential) Confidence in presenting financial information clearly to non-financial audiences. Strong Excel skills and confidence working with financial data (advantageous). The ability to provide supportive challenge and constructive scrutiny. The credibility to lead financial discussions at board level while working collaboratively with staff and fellow Trustees. Ideal candidates will have: o A commitment to FareShare Yorkshire's mission and values. o Strategic thinking and the ability to contribute to high-level decision-making. o The ability to work collaboratively and communicate effectively. o Time to dedicate to the role, including preparation for and attendance at meetings. What We Offer While this is an unpaid voluntary position, we provide: o Reimbursement of reasonable expenses incurred in your role. o The opportunity to make a meaningful impact on food insecurity inYorkshire. o A chance to work alongside a passionate team dedicated to tackling food poverty. Diversity and Inclusion FareShare Yorkshire is committed to building a diverse and inclusive board. We encourage applications from individuals of all backgrounds, particularly those who bring new perspectives and lived experience to the table
Aug 26, 2026
Full time
Role Type Unpaid, voluntary (expenses reimbursed) Commitment and Focus As Treasurer Trustee, you will support the Board's oversight of FareShare Yorkshire's financial governance. Working in close partnership with the Head of Finance & Business, you will help ensure the charity's finances are well-managed, transparent, and aligned with its strategic objectives. The Treasurer acts as a critical friend and source of support to the Head of Finance & Business, providing constructive challenge, guidance, and assurance to the Board. You will attend quarterly board meetings (held in Yorkshire) and chair the quarterly Finance Sub-Committee, helping to ensure effective financial governance and clear reporting to the full Board. About FareShare Yorkshire FareShare Yorkshire is a charity in its 27th year of operation and has experienced significant growth in recent years. Operating from three sites in Barnsley and Leeds, the organisation delivers surplus food provision services, employability programmes, and runs its own cookery school, The FullCrumb Kitchen. We redistribute enough food for over 100,000 meals every week by taking good surplus food from companies and getting it to where it is needed most. Key Treasurer Responsibilities Present clear, accurate, and timely financial reports to the Board in a format that supports understanding and effective decision-making, including: Annual budgets Internal management accounts Annual statutory financial statements Ensure the Board meets its duty to maintain proper accounting records and that financial resources are: Properly controlled Prudently invested Economically and effectively spent in line with good governance, legal and regulatory requirements, in liaison with the Head of Finance & Business. Support the development, implementation, and regular review of: Financial reserves policy Cost management approaches Investment policies Advise and support the Board in carrying out its financial responsibilities, providing insight into financial risks, opportunities, and sustainability. Chair the Finance Sub-Committee, setting agendas in partnership with the Head of Finance & Business and ensuring effective financial scrutiny. Provide clear updates and recommendations to the full Board following each Finance Sub-Committee meeting. Scrutinise financial information provided by the Head of Finance & Business and request additional information or clarification where necessary. Support and challenge budget proposals and forecasts presented to the Board. Monitor and advise on the financial viability of the charity, including cash flow, reserves, and long-term sustainability. Ensure appropriate financial controls are implemented, adhered to, and regularly reviewed. Advise the Board on the financial implications of the charity's strategic plan and major decisions. Support the Head of Finance and Business to: Prepare information for the annual accounts Manage the annual audit process, including liaison with auditors where appropriate. The Trustee Role: Ensure the charity fulfils its purposes for public benefit by: Complying with its governing document. Adhering to charity law and all other applicable legislation. Acting always in the best interests of the charity. Ensuring the responsible management of the charity's resources. Overseeing and ensuring compliance with statutory accounting and financial reporting requirements. Declaring any conflicts of interest and exercising independent judgement in all decision- making. Acting as an ambassador and advocate for the organisation and upholding its mission, values, and reputation. Representing the Board and organisation at meetings and events, including acting as a spokesperson when required. Safeguarding the wellbeing and interests of employees. Contributing to the development of the organisation's strategy by providing constructive challenge and insight. Seeking appropriate professional advice where there is potential risk to the organisation or where trustee duties may be impacted. Taking collective responsibility to ensure the legal and financial integrity of the organisation, including to safeguard its assets and long-term sustainability. Ensuring appropriate procedures are in place for the appointment, support, and performance monitoring of the CEO and Senior Leadership Team (SLT). Attending and actively contributing to Board meetings on a regular basis. Skills and Experience We are particularly seeking a Trustee with: Senior-level experience in finance, accountancy, audit, or financial management. Strong understanding of financial governance, risk management, and internal controls. Experience of: - Budgeting and financial forecasting - Reviewing management accounts and statutory accounts - Financial oversight within a charity, public sector, or commercial environment (charity experience desirable but not essential) Confidence in presenting financial information clearly to non-financial audiences. Strong Excel skills and confidence working with financial data (advantageous). The ability to provide supportive challenge and constructive scrutiny. The credibility to lead financial discussions at board level while working collaboratively with staff and fellow Trustees. Ideal candidates will have: o A commitment to FareShare Yorkshire's mission and values. o Strategic thinking and the ability to contribute to high-level decision-making. o The ability to work collaboratively and communicate effectively. o Time to dedicate to the role, including preparation for and attendance at meetings. What We Offer While this is an unpaid voluntary position, we provide: o Reimbursement of reasonable expenses incurred in your role. o The opportunity to make a meaningful impact on food insecurity inYorkshire. o A chance to work alongside a passionate team dedicated to tackling food poverty. Diversity and Inclusion FareShare Yorkshire is committed to building a diverse and inclusive board. We encourage applications from individuals of all backgrounds, particularly those who bring new perspectives and lived experience to the table
ABOUT SOTHEBY'S Established in 1744, Sotheby's promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby's and Concierge. Sotheby's Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby's new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City. THE ROLE Reporting to the Payroll manager, the role encompasses payroll operations across the UK and other global markets. You will be a key contributor to high-volume payroll processes. Working as part of the Finance team and in close partnership with Human Resources, you will provide a responsive service that supports the business, meets statutory, legal and contractual requirements and be involved in various projects as required. RESPONSIBILITIES Inform and/or input manual changes into payroll on a monthly basis (UK - ADP Celergo and SEF form) and within agreed timescales ensuring compliance with both statutory and legal requirements Inform and/or input manual changes into payroll on a monthly basis (UK - ADP Celergo and SEF form) and within agreed timescales ensuring compliance with both statutory and legal requirements Work within the guidelines of GDPR to ensure filing and data retention are compliant Own and to be the expert of the end-to-end UK payroll processes (circa. 600+ employees) Perform all associated pension payments processes impacting monthly payroll To validate accuracy of monthly data input by HR on the payroll tracker and to convert to the payrolls To amalgamate all overtime submissions to the master and upload to ADP To manage the OLA spreadsheet (overtime holidays) and upload to ADP via Excel VLOOKUPS Manage all payroll and pension queries coming through on the inbox Submit and manage queries via the ADP liaison Assist with queries relating to digital payslip / P60s available via Sotheby's OKTA Global Mobility To liaise with external payroll consultants (Vialto) in order to deliver Shadow Payroll (where applicable) for international assignees. Compensation & Benefits Download the monthly Childcare Voucher report from Computershare and input changes into the payroll and send invoice to EMEA PM for payment To input employee benefits to the payroll (RTI) as per the payroll tracker, day-to-day queries & payroll transactions HRIS, Reporting and Analysis Responding to statutory reporting such as UK National Statistics Survey Adherence and compliance to information security and GDPR requirements IDEAL EXPERIENCE & COMPETENCIES High attention to detail Ability to handle confidential information. Minimum 4 years in a fully managed payroll environment Solid knowledge of UK payroll related legislation is essential Experience with busy payrolls Excellent interpersonal, communication and customer service skills Strong team player Highly adaptable and comfortable to work in a matrix organisation Ability to prioritise whilst under pressure EMEA payrolls are an essential part of the role. Some experience is preferable/training will be given The ability to work unsupervised and cover during absence To view our Candidate Privacy Notice for the US, please click here. To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here. The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Aug 25, 2026
Full time
ABOUT SOTHEBY'S Established in 1744, Sotheby's promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby's and Concierge. Sotheby's Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby's new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City. THE ROLE Reporting to the Payroll manager, the role encompasses payroll operations across the UK and other global markets. You will be a key contributor to high-volume payroll processes. Working as part of the Finance team and in close partnership with Human Resources, you will provide a responsive service that supports the business, meets statutory, legal and contractual requirements and be involved in various projects as required. RESPONSIBILITIES Inform and/or input manual changes into payroll on a monthly basis (UK - ADP Celergo and SEF form) and within agreed timescales ensuring compliance with both statutory and legal requirements Inform and/or input manual changes into payroll on a monthly basis (UK - ADP Celergo and SEF form) and within agreed timescales ensuring compliance with both statutory and legal requirements Work within the guidelines of GDPR to ensure filing and data retention are compliant Own and to be the expert of the end-to-end UK payroll processes (circa. 600+ employees) Perform all associated pension payments processes impacting monthly payroll To validate accuracy of monthly data input by HR on the payroll tracker and to convert to the payrolls To amalgamate all overtime submissions to the master and upload to ADP To manage the OLA spreadsheet (overtime holidays) and upload to ADP via Excel VLOOKUPS Manage all payroll and pension queries coming through on the inbox Submit and manage queries via the ADP liaison Assist with queries relating to digital payslip / P60s available via Sotheby's OKTA Global Mobility To liaise with external payroll consultants (Vialto) in order to deliver Shadow Payroll (where applicable) for international assignees. Compensation & Benefits Download the monthly Childcare Voucher report from Computershare and input changes into the payroll and send invoice to EMEA PM for payment To input employee benefits to the payroll (RTI) as per the payroll tracker, day-to-day queries & payroll transactions HRIS, Reporting and Analysis Responding to statutory reporting such as UK National Statistics Survey Adherence and compliance to information security and GDPR requirements IDEAL EXPERIENCE & COMPETENCIES High attention to detail Ability to handle confidential information. Minimum 4 years in a fully managed payroll environment Solid knowledge of UK payroll related legislation is essential Experience with busy payrolls Excellent interpersonal, communication and customer service skills Strong team player Highly adaptable and comfortable to work in a matrix organisation Ability to prioritise whilst under pressure EMEA payrolls are an essential part of the role. Some experience is preferable/training will be given The ability to work unsupervised and cover during absence To view our Candidate Privacy Notice for the US, please click here. To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here. The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Job Title: Lead SharePoint Developer Location: Durrington, Worthing (Flexible/Hybrid) Contract Type: Permanent Hours: 37 Salary: From £60,000 based on skills and experience About the role: This is a fantastic opportunity to lead the evolution of our digital workplace for over 3,000 colleagues. As our SharePoint Development Lead, you'll shape the future of collaboration, content governance, and user experience across SharePoint Online and Microsoft 365. You'll head up a small, skilled SharePoint development team within our Content and Collaboration function, driving modern, secure, user-centred solutions that transform how the business works, shares, and communicates. What you will be responsible for: You'll be the strategic and technical lead for all SharePoint development, ensuring we deliver solutions that are scalable, secure, and brilliantly designed. Typical responsibilities include: Leading the design, build and deployment of SharePoint Online sites, structures, and digital experiences. Managing and mentoring a team of SharePoint developers, driving quality and continuous improvement. Working with business stakeholders to translate requirements into technical solutions that deliver real value. Driving ECM best practice, from metadata standards to content lifecycle and user adoption. Providing technical leadership across ECM architecture, integrations, performance improvements, and migrations. Ensuring governance, compliance, and security standards are applied consistently across the M365 environment Collaborating closely on workflow, form, and automation development with our dedicated Power Platform (Power Apps, Power Automate) team Additional role requirements This role incorporates Agile delivery, DevSecOps practices, and ownership of CI/CD pipelines within Azure DevOps. Expected to lead our Content & Collaboration Centre of Excellence, supporting and coaching citizen developers. Occasional out-of-hours work may be required to support high-impact changes or platform updates. What you'll bring to the role: Essential: Proven expertise in SharePoint Online and M365 development, including SPFx, PowerShell, PnP, and the Power Platform. Strong understanding of the software development lifecycle, including Agile, Scrum, and DevSecOps. Experience leading technical teams and delivering enterprise-level digital collaboration solutions. Programming skills across .NET (C#, ASP.NET Core), JavaScript/TypeScript, and frameworks such as React. Experience working with Azure DevOps and cloud-based architectures. Excellent communication skills with the ability to influence stakeholders at all levels. Desirable: Scrum Master or Product Owner certification. Experience in UX, design thinking, or user research within digital product development. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Aug 25, 2026
Full time
Job Title: Lead SharePoint Developer Location: Durrington, Worthing (Flexible/Hybrid) Contract Type: Permanent Hours: 37 Salary: From £60,000 based on skills and experience About the role: This is a fantastic opportunity to lead the evolution of our digital workplace for over 3,000 colleagues. As our SharePoint Development Lead, you'll shape the future of collaboration, content governance, and user experience across SharePoint Online and Microsoft 365. You'll head up a small, skilled SharePoint development team within our Content and Collaboration function, driving modern, secure, user-centred solutions that transform how the business works, shares, and communicates. What you will be responsible for: You'll be the strategic and technical lead for all SharePoint development, ensuring we deliver solutions that are scalable, secure, and brilliantly designed. Typical responsibilities include: Leading the design, build and deployment of SharePoint Online sites, structures, and digital experiences. Managing and mentoring a team of SharePoint developers, driving quality and continuous improvement. Working with business stakeholders to translate requirements into technical solutions that deliver real value. Driving ECM best practice, from metadata standards to content lifecycle and user adoption. Providing technical leadership across ECM architecture, integrations, performance improvements, and migrations. Ensuring governance, compliance, and security standards are applied consistently across the M365 environment Collaborating closely on workflow, form, and automation development with our dedicated Power Platform (Power Apps, Power Automate) team Additional role requirements This role incorporates Agile delivery, DevSecOps practices, and ownership of CI/CD pipelines within Azure DevOps. Expected to lead our Content & Collaboration Centre of Excellence, supporting and coaching citizen developers. Occasional out-of-hours work may be required to support high-impact changes or platform updates. What you'll bring to the role: Essential: Proven expertise in SharePoint Online and M365 development, including SPFx, PowerShell, PnP, and the Power Platform. Strong understanding of the software development lifecycle, including Agile, Scrum, and DevSecOps. Experience leading technical teams and delivering enterprise-level digital collaboration solutions. Programming skills across .NET (C#, ASP.NET Core), JavaScript/TypeScript, and frameworks such as React. Experience working with Azure DevOps and cloud-based architectures. Excellent communication skills with the ability to influence stakeholders at all levels. Desirable: Scrum Master or Product Owner certification. Experience in UX, design thinking, or user research within digital product development. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation "At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need." Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
The Prison Contracts Group (PCG) group sits within the Directorate of Contracted Operational Delivery (DoCOD) which is responsible for the operational contract management of a large portfolio of contracts, including Prisoner Escort Custody Service, Electronic Monitoring, Community Rehabilitation Services, Prisoner Education and Operational Contracts for a variety of goods and services. PMP contracts alone have an annual value of £564m. PMPs were first introduced to the UK in 1992 when the Conservative Government issued short-term contracts to security companies to operate a limited number of publicly owned prisons, the first being HMP Wolds in Yorkshire which was operated by G4S. The first wholly private prisons were often financed through the use of a Special Purpose Vehicles (SPVs) under private finance initiatives (PFI). These were often known as DCMF prisons as they were designed, constructed, managed and financed by the private sector, the first being HMP Altcourse which opened in December 1997 and was operated by G4S. There are currently 15 privately operated prisons in England and Wales operated by G4S Justice Services, Serco Custodial Services and Sodexo Custodial Services. In total they currently accommodate approximately 20% of the closed prison population across England and Wales. ( HMP Parc is managed under the Area Executive Director (AED) for Wales and not the PCG). PMPs are subject to the same scrutiny from official bodies as those in the Public Sector, including HM Inspectorate of Prisons (HMIP), Ofsted, and Operational and System Assurance Group (OSAG). Governors of private prisons are referred to as 'Directors'. They each have their own staffing structure and they work to their respective Chief Operating Officer (COO). Prison Custody Officers (PCOs) are trained to the same level as Prison Officers and are licenced by Controllers to operate as a PCO once they are fully qualified. All privately managed prisons have a named Controller who, with their team, ensures the prison is operated in line with the agreed contract. The Controller (B9) is the most senior representative of the Secretary of State. As such, he/she is accountable for ensuring delivery, negotiating change, encouraging innovation and the highest levels of performance. The Controller must ensure any contractual failings are remedied and/or the application of contractual levers when necessary, escalating unsatisfactory performance to the Head of Group and PCG Senior Leadership Team. The Deputy Controller (B7) is the senior on-site representative of the Prison Contracts Group, their role is to oversee and report the activities, outputs and deliverables as stated in statute, contract, and law within a prison setting. They have responsibility for monitoring the contract, act as the authority in a number of contexts and oversee the contract and operations delivered inside the establishment. They are accountable to the Controller and Head of Group on areas of delegated authority. The Contract Assurance Specialist (B5) is responsible for the production of complex strategic reports, including in-depth research and statistical analysis for high-level management information to support decision making. They develop and undertake quality assurance procedures to ensure data is captured correctly and efficiency savings are identified, therefore ensuring that contracts are compliant and work effectively. The Assistant Controller (B4) is a specialist role that supports assurance in contract and delivers support to the Controller/Deputy Controller in the formal monitoring arrangements. The Assistant Controller will also carry out assurance and compliance work, co ordinate Notice of Change (NOC) reviews, analyse and present performance progress at monthly and quarterly meeting (highlighting successes and failings), maintain accurate collation of penalty points, and other core contract management tasks. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment . click apply for full job details
Aug 24, 2026
Full time
The Prison Contracts Group (PCG) group sits within the Directorate of Contracted Operational Delivery (DoCOD) which is responsible for the operational contract management of a large portfolio of contracts, including Prisoner Escort Custody Service, Electronic Monitoring, Community Rehabilitation Services, Prisoner Education and Operational Contracts for a variety of goods and services. PMP contracts alone have an annual value of £564m. PMPs were first introduced to the UK in 1992 when the Conservative Government issued short-term contracts to security companies to operate a limited number of publicly owned prisons, the first being HMP Wolds in Yorkshire which was operated by G4S. The first wholly private prisons were often financed through the use of a Special Purpose Vehicles (SPVs) under private finance initiatives (PFI). These were often known as DCMF prisons as they were designed, constructed, managed and financed by the private sector, the first being HMP Altcourse which opened in December 1997 and was operated by G4S. There are currently 15 privately operated prisons in England and Wales operated by G4S Justice Services, Serco Custodial Services and Sodexo Custodial Services. In total they currently accommodate approximately 20% of the closed prison population across England and Wales. ( HMP Parc is managed under the Area Executive Director (AED) for Wales and not the PCG). PMPs are subject to the same scrutiny from official bodies as those in the Public Sector, including HM Inspectorate of Prisons (HMIP), Ofsted, and Operational and System Assurance Group (OSAG). Governors of private prisons are referred to as 'Directors'. They each have their own staffing structure and they work to their respective Chief Operating Officer (COO). Prison Custody Officers (PCOs) are trained to the same level as Prison Officers and are licenced by Controllers to operate as a PCO once they are fully qualified. All privately managed prisons have a named Controller who, with their team, ensures the prison is operated in line with the agreed contract. The Controller (B9) is the most senior representative of the Secretary of State. As such, he/she is accountable for ensuring delivery, negotiating change, encouraging innovation and the highest levels of performance. The Controller must ensure any contractual failings are remedied and/or the application of contractual levers when necessary, escalating unsatisfactory performance to the Head of Group and PCG Senior Leadership Team. The Deputy Controller (B7) is the senior on-site representative of the Prison Contracts Group, their role is to oversee and report the activities, outputs and deliverables as stated in statute, contract, and law within a prison setting. They have responsibility for monitoring the contract, act as the authority in a number of contexts and oversee the contract and operations delivered inside the establishment. They are accountable to the Controller and Head of Group on areas of delegated authority. The Contract Assurance Specialist (B5) is responsible for the production of complex strategic reports, including in-depth research and statistical analysis for high-level management information to support decision making. They develop and undertake quality assurance procedures to ensure data is captured correctly and efficiency savings are identified, therefore ensuring that contracts are compliant and work effectively. The Assistant Controller (B4) is a specialist role that supports assurance in contract and delivers support to the Controller/Deputy Controller in the formal monitoring arrangements. The Assistant Controller will also carry out assurance and compliance work, co ordinate Notice of Change (NOC) reviews, analyse and present performance progress at monthly and quarterly meeting (highlighting successes and failings), maintain accurate collation of penalty points, and other core contract management tasks. Additional Information Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part time, flexible and job sharing working patterns, where they meet the demands of the role and business needs. All applications for part time, flexible and job sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. -The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays -You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. Pension -The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service(HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ Season Ticket Advance -After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer period season ticket for travel between home and your place of work For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes -There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts -All staff receive security and diversity training and an individual induction programme into their new roles -All candidates are subject to security and identity checks prior to taking up post -All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS -All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To the Civil Service Commission (details available here ) As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos . The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment . click apply for full job details
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Aug 24, 2026
Full time
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Babcock Mission Critical Services España SA.
Plymouth, Devon
Select how often (in days) to receive an alert: Senior Project Procurement Specialist Location: Devonport, Plymouth, GB, PL2 2BG Onsite or Hybrid: OnSite Header Your Role A Source to Contract Manager - 1 - is a mid-level management role in the Source to Contract discipline of the Procurement and Supply Chain role family. This role manages the activities of a sub-area or section within this discipline. This sub-area could be comprised of technical, operational or support teams managed through Front Line Managers, and or teams of professionals or technical specialists. This role is accountable for the performance and results of the teams within the sub-area or section with a focus on delivery against agreed plans and priorities Description Footer Job Title: Senior Project Procurement Specialist Role Type: Full time / Permanent Role ID: SF75240 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Project Procurement Specialist at our Devonport Royal Dockyard site. The role As a Senior Project Procurement Specialist, you'll play a key role in delivering major infrastructure, estates and engineering programmes that support the UK's defence capabilities. Working within a highly regulated and complex environment, you'll lead the development of high-value procurement frameworks and commercial strategies that enable critical projects to be delivered safely, efficiently and sustainably. Day-to-day, you'll have the opportunity to influence large-scale investment programmes, shape long-term supply chain strategies and work with senior stakeholders across one of the UK's most important engineering and defence sites. You'll develop your expertise in strategic sourcing, commercial management, contract frameworks and supply chain leadership while making a tangible contribution to national infrastructure and security. Leading the development and implementation of high-value procurement and contracting strategies. Managing end-to-end procurement activities, from market engagement through to contract award. Developing framework agreements and commercial models that support major infrastructure and engineering programmes. Building strong relationships with internal stakeholders, suppliers and strategic delivery partners. Driving commercial excellence, compliance and value-for-money outcomes across procurement activities. This role is full time, 35 hours per week and is based on site at Devonport Royal Dockyard. Essential experience of the Senior Project Procurement Specialist Proven experience in strategic procurement within infrastructure, defence or other highly regulated environments. Experience designing and delivering multi-supplier and multi-lot framework agreements. Strong working knowledge of Engineering and Construction Contract, Professional Services Contract and Term Service Contract forms. Experience managing high-value complex procurements at portfolio level or exceeding £100 million in value. Demonstrable ability to influence senior stakeholders and develop effective supply chain partnerships. Qualifications for the Senior Project Procurement Specialist We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you. Security Clearance The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () . What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Aug 24, 2026
Full time
Select how often (in days) to receive an alert: Senior Project Procurement Specialist Location: Devonport, Plymouth, GB, PL2 2BG Onsite or Hybrid: OnSite Header Your Role A Source to Contract Manager - 1 - is a mid-level management role in the Source to Contract discipline of the Procurement and Supply Chain role family. This role manages the activities of a sub-area or section within this discipline. This sub-area could be comprised of technical, operational or support teams managed through Front Line Managers, and or teams of professionals or technical specialists. This role is accountable for the performance and results of the teams within the sub-area or section with a focus on delivery against agreed plans and priorities Description Footer Job Title: Senior Project Procurement Specialist Role Type: Full time / Permanent Role ID: SF75240 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Project Procurement Specialist at our Devonport Royal Dockyard site. The role As a Senior Project Procurement Specialist, you'll play a key role in delivering major infrastructure, estates and engineering programmes that support the UK's defence capabilities. Working within a highly regulated and complex environment, you'll lead the development of high-value procurement frameworks and commercial strategies that enable critical projects to be delivered safely, efficiently and sustainably. Day-to-day, you'll have the opportunity to influence large-scale investment programmes, shape long-term supply chain strategies and work with senior stakeholders across one of the UK's most important engineering and defence sites. You'll develop your expertise in strategic sourcing, commercial management, contract frameworks and supply chain leadership while making a tangible contribution to national infrastructure and security. Leading the development and implementation of high-value procurement and contracting strategies. Managing end-to-end procurement activities, from market engagement through to contract award. Developing framework agreements and commercial models that support major infrastructure and engineering programmes. Building strong relationships with internal stakeholders, suppliers and strategic delivery partners. Driving commercial excellence, compliance and value-for-money outcomes across procurement activities. This role is full time, 35 hours per week and is based on site at Devonport Royal Dockyard. Essential experience of the Senior Project Procurement Specialist Proven experience in strategic procurement within infrastructure, defence or other highly regulated environments. Experience designing and delivering multi-supplier and multi-lot framework agreements. Strong working knowledge of Engineering and Construction Contract, Professional Services Contract and Term Service Contract forms. Experience managing high-value complex procurements at portfolio level or exceeding £100 million in value. Demonstrable ability to influence senior stakeholders and develop effective supply chain partnerships. Qualifications for the Senior Project Procurement Specialist We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you. Security Clearance The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () . What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Aug 24, 2026
Full time
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary Sophos is seeking an experienced Senior MSSP Partner Development Manager to drive growth across the EMEA region through recruitment, activation, and expansion of strategic Managed Security Service Provider (MSSP) partnerships. This quota-carrying individual contributor role is primarily focused on building the next generation of Sophos service-provider partnerships across EMEA. The successful candidate will identify, recruit, onboard, and activate new MSSP relationships while developing a select portfolio of existing strategic partners. Success in this role will be measured through partner recruitment, partner-generated pipeline, revenue growth, and expansion of Sophos' market presence across key EMEA markets This role is intended to accelerate MSSP ecosystem expansion across EMEA while increasing partner-sourced revenue and strengthening Sophos' position within the managed security services market. Location preference is UK-based, though candidates located elsewhere in EMEA with the ability to travel extensively will be considered. What You Will do Identify, recruit, onboard, and activate net-new MSSP partners across EMEA. Having existing relationships with regional MSSPs is a huge plus. Develop and execute territory recruitment plans focused on high-potential MSSPs, cybersecurity service providers, and strategic alliances. Build executive-level relationships within prospective partner organisations, including C-level executives, VPs, and senior leadership. Create and execute joint business plans designed to generate measurable pipeline and revenue growth. Drive MSP-to-MSSP transformation initiatives by helping partners build and expand managed security services offerings powered by Sophos. Establish new routes to market through strategic partner recruitment and ecosystem expansion. Work closely with regional sales, channel, marketing, services, and technical teams to accelerate partner success and revenue generation. Activate newly recruited partners and reduce time-to-revenue through focused enablement and business planning. Manage and grow a targeted portfolio of strategic MSSP partners. Conduct executive business reviews and strategic planning sessions with partner leadership teams. Maintain accurate forecasting, pipeline management, and opportunity tracking. Achieve recruitment, pipeline, and revenue objectives aligned to territory goals. What You Will Bring 7+ years of experience in cybersecurity channel sales, partner development, alliances, MSSP or strategic partnership roles. Demonstrated success recruiting and developing net-new strategic partners. Proven experience carrying and exceeding revenue quotas. Strong understanding of MSSP business models, managed security services, MDR, XDR, SIEM, SOC, SASE, Endpoint, and broader cybersecurity solutions. Experience developing executive relationships and influencing senior decision-makers. Demonstrated ability to create and execute strategic business plans. Strong negotiation, communication, and presentation skills. Ability to operate independently in a fast-paced, growth-oriented environment. Experience working across multiple countries and cultures within EMEA. Willingness to travel extensively throughout the region. Preferred Qualifications Experience recruiting MSSPs, systems integrators, or strategic service providers. Experience helping partners launch or expand managed security service offerings. Existing relationships within the EMEA MSSP, and cybersecurity services community. Experience working within a cybersecurity vendor organisation. Experience driving partner-led adoption of MDR, XDR, Managed SOC, cloud security, and security operations solutions. Experience building indirect routes-to-market and partner ecosystems from the ground up. How Success Will Be Measured Net-new MSSP partner recruitment. Partner-generated pipeline growth. Revenue attainment against quota. MSP-to-MSSP partner conversions. Activation and productivity of newly recruited partners. Expansion of strategic existing partner relationships. Increased market coverage across priority EMEA regions What's Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Aug 24, 2026
Full time
Director, Global Service Delivery (f/m/d) - EMEA Based Job ID 517466 Posted since 12-Aug-2026 Organization Field of work Information Technology Company Siemens Industry Software GmbH Experienced Professional Job type Full-time Hybrid (Remote/Office) Employment type Permanent Location(s) Farnborough - Hampshire - United Kingdom Hamburg - Hamburg - Germany London - London City of - United Kingdom We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. The Director, Global Service Delivery (SD) is a senior leadership role within Global Engineering Services (GES), part of Siemens' Global Technologies & Infrastructure (GTI) organization. This role owns the end-to-end delivery of engineering support services across three global regions - Americas, EMEA, and APAC - serving approximately 17,000 software engineers worldwide. The Director is accountable for service quality, regional consistency, people leadership, and the ongoing transformation of the SD function. KEY RESPONSIBILITIES Strategic Leadership Define and execute the global Service Delivery strategy aligned with GES and GTI priorities. Set the vision, operating model (Follow-the-Sun), and performance standards for SD across all three regions. Lead the annual planning cycle for SD: headcount, budget, initiatives, and OKRs. Represent the SD function at GES leadership reviews, executive briefings, and cross-functional forums. Drive continuous improvement in service delivery maturity, tooling, and process standardization. Operational Excellence Own the end-to-end SLO/SLA framework for the SD function globally; ensure targets are met and reported. Partner with the Global Operations Excellence (GOE) team to enforce standards, monitoring, and governance. Ensure all regions are aligned on tooling, processes, CMDB accuracy, and asset management practices. Oversee the successful delivery of global programmes (e.g., PCD migration, device refresh, CMDB clean-up etc). Identify operational risks and blockers across regions; escape and resolve proactively. Directly lead three Regional SD Leads (Americas, EMEA, APAC) and maintain accountability for the full SD organization. Build a high-performing, engaged, and geographically distributed team; develop regional leaders and successors. Drive talent reviews, performance management, and calibration across the SD function. Champion a culture of accountability, customer focus, and continuous improvement. Stakeholder & Cross-Functional Engagement Serve as the primary SD point of contact for peer GTI functions. Build and maintain strong relationships with key business stakeholders. Collaborate with regional SD leads and managers to address customer escalations and service issues. Provide regular operational reporting to the Senior Director, GES and GTI leadership. Engineering Segments Engagement Own the customer relationship between GES and engineering segments globally; serve as the primary point of contact for segment leads regarding infrastructure, service quality, and engineering productivity. Establish and maintain a regular engagement cadence with segment representatives to understand development pipeline needs, CI/CD tooling requirements, and environment pain points. Proactively identify opportunities to improve developer productivity and engineering experience - including build performance, environment stability, tooling access, and onboarding friction. Collaborate with SD Leads, GOE, and Architecture & Standards teams to translate segment feedback into actionable service improvements and capacity planning inputs. Track and report on segments satisfaction, developer productivity trends, and GES contribution to engineering velocity - escalate where GES environment is a constraint on delivery. QUALIFICATIONS & EXPERIENCE Required Extensive relevant experience in infrastructure management, service delivery, or technology operations, with a significant portion of that time spent in senior leadership - managing global or multi-regional teams at scale. Proven track record leading large, geographically distributed teams across multiple countries and regions. Deep understanding of ITSM frameworks (ITIL) and IT governance practices (COBIT or equivalent). Strong experience managing budgets, headcount planning, and resource allocation at a global scale. Demonstrated ability to drive transformation programmes and change across complex organizations. Experience operating in a matrixed, multinational corporate environment. Excellent written and verbal communication skills in English; comfortable presenting to executive audiences. Sound understanding of asset management practices, including CMDB governance, hardware lifecycle management, and software asset inventory at enterprise scale. Demonstrable knowledge of data center operations and management, including RDC/colocation environments, capacity planning, and infrastructure governance. Working knowledge of server and storage technologies, including enterprise server platforms, SAN/NAS storage, and backup/recovery frameworks. Familiarity with vulnerability management processes, including risk prioritization, remediation tracking, and coordination with information security teams to ensure compliance. Familiarity with software development practices and the software development lifecycle (SDLC); ability to engage credibly with engineering and development teams on environment and tooling requirements. Working knowledge of CI/CD concepts and common pipeline patterns; exposure to CI/CD platforms, sufficient to understand engineering dependencies and environment requirements. Understanding of developer workflow tooling and environment needs - including source control, build systems, artifact management, and test infrastructure - as they relate to GES infrastructure provisioning and support. Preferred Background in software engineering, or large-scale enterprise Technology environments. Hands-on or oversight experience with virtualization technologies (VMware ESXi, OpenStack, or equivalent platforms). Experience with high-performance or grid computing environments - including job scheduling, compute cluster management, and distributed compute platforms. Understanding of enterprise networking concepts, sufficient to oversee network-dependent service delivery. Experience working with or transitioning to cloud-managed or hybrid infrastructure models. Prior experience in a software engineering, DevOps, or platform engineering role - or significant direct collaboration with software development teams; comfort discussing CI/CD pipelines, build performance, and developer environment requirements. EDUCATION Degree - Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a closely related technical discipline. Degrees in other disciplines will be considered where accompanied by strong relevant experience. Advanced Education - Preferred Master's degree in Computer Science, Information Technology, Engineering Management, or an MBA with a technology focus. CERTIFICATIONS IT Service Management & Governance - Preferred ITIL v4 Foundation - required; Managing Professional or Strategic Leader tracks highly valued. COBIT 2019 Foundation or Practitioner - IT governance and control framework knowledge. ISO 27001 Lead Implementer or Auditor - advantageous for security governance oversight. PMP (Project Management Professional) - PMI. PRINCE2 Practitioner or PRINCE2 Agile. LOCATION & TRAVEL This is a global role with flexibility on base location. Regular international travel to regional sites and team face-to-face meetings is expected. REPORTING STRUCTURE Reports to: Senior Director, Global Engineering Services (GES) Direct reports: Regional SD Leads - Americas, EMEA, APAC Functional scope: Full global SD organization Why us? A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we Work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! The primary locations for this opportunity are Germany, UK and Ireland. The applicable salary ranges for these locations are: 117,600 Min - 205,900 Max EUR (Germany) 100,300 Min - 175,400 Max GBP (UK) 109,400 Min - 196,700 Max EUR (Ireland) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills . click apply for full job details
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
Aug 24, 2026
Full time
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Senior Architect or equivalent role carrying product-shaping responsibility. A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole. Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room. Product Understanding - Not Just Technical Understanding prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet. Genuine customer orientation: asking what problem the customer has before asking how to build the feature. Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one. The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context. Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found. An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive. Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution. Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment. Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause. Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database. AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping. Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions. Bonus Points Background in email security, threat detection, DLP, identity, or data platforms. Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture. Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches. Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS. What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars. Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane. Senior peers: a small, high-trust Architecture Leadership Team where everyone operates at a high level. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience. 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role. A track record of product-shaping responsibility, not just technical delivery. Active, daily use of AI development tools in a professional setting - not experimentation, practice. Equal Opportunity Statement Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. Commitment to Diversity and Inclusion We're proud to be an Equal Opportunity and Aff We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver - and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose . click apply for full job details
About Us Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that's not all, we're also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders, our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do. Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset. We're a fully independent, profitable, and bootstrapped company meaning we don't have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul. We work hybrid-remote and do two days per week in office, in our lovely space in Hackney. About The Role We're launching a brand-new team to build a new payments product, and we're hiring two Payment Product Engineers to form the engineering heart of it. It's a real mix of work: a greenfield opportunity in the new payments product, alongside maintaining and extending the payment integrations we already run. You'll help evolve and ship the system that lets event organisers get paid through Ticket Tailor, taking real ownership of how it comes together. You'll be motivated by the impact you deliver to customers; product-minded, curious, and a strong problem solver. You'll care as much about why a feature matters to an event organiser as how it's built. You'll work in a small team with two engineers alongside a Product Manager, with support from our Architects and our Head of Product Design, pairing, reviewing, unblocking, and shaping the product together. You'll own the work you deliver, from understanding the problem, to designing small blocks of long-term value, to the quality of what ships. As part of a small team you'll have a real say in the technology decisions and share in the successes with the whole company. What you'll do Build our new payments product whilst extending the payment integrations we already run - secure, well-managed, high-volume work you're proud of. Lead the build, scoping against a lightweight build plan and holding the quality bar in line with the wider Ticket Tailor architecture vision and product principles. Stay driven by the impact delivered to event organisers, caring deeply about their experience and judge whether what you've built is actually working by identifying meaningful customer signals and iterating off them. Maintain a high bar for quality and make sure what you build matches our architectural vision and product principles, designing clean services with strong separation of concerns. Work closely and generously within the team: pairing, unblocking, reviewing, and giving and receiving feedback. Use AI tools creatively and fluently to amplify your impact, reaching for new tools and ways of working rather than defaulting to how things have always been done. Bring judgement on payment-system design that others can lean on. What we're looking for Essential A deep understanding of payment systems, evidenced by your work, for example building high-scale, secure payment integrations. Awareness of PCI DSS and what building to that standard demands. Experience working in a product team alongside Product Managers. A genuine drive to work in an AI-native way - you're curious and you're happy to change how you work as the tools evolve to raise the quality and pace of your work. This is core to how our team operates. Fluency amplifying your own impact through AI and agentic engineering tools, acting as a force multiplier to those around you. Experience leading or mentoring within a team. Desirable Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools. Experience judging impact through customer feedback signals, knowing what to measure, what "working" looks like, and how to adjust. Strong system design skills - you know how to design clean, maintainable, extendable services from first principles. We're open on language. PHP experience is useful (it's our primary stack), but we're happy to consider strong engineers from any modern language who are ready to pick it up. How you work Keep it simple. You don't overcomplicate, you reason from first principles, and you know when to be pragmatic and when to polish. You're ambitious to take long-term ownership of the payments product, building a sustainable, extendable, maintainable codebase. Focused on impact. You have a deep care and empty for event organisers and you're excited to watch adoption and revenue grow, using signals to iterate and improve. You're security minded and you build with care and awareness so things can't be exploited. Driven by feedback. You have a growth mindset and see feedback as a tool for getting better. Human after all. You're happiest when working as part of a team. You thrive in working in kind, collaborative spaces where you can be vulnerable and transparent. At Ticket Tailor, we're passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves. As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way. We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission. Our Tools PHP is our primary language, and we use Laminas and Mezzio frameworks AI is woven into how we work, using Claude Code and agentic development workflows Linear for project management, Notion for docs Cloudflare for CDN, queueing and workers Github and Github Actions for source control and CI Incident.io for incident management Datadog for logging, monitoring and metrics, Amplitude for adoption tracking The Process If your application is shortlisted, then you will receive detailed information about the next stages of the process. As an outline, the process will include: An initial discovery call to learn more about you, your motivation, suitability for the position and to clarify any questions you have (30 minutes) A technical test for you to complete in your own time (up to 2 hours) followed by a 30 mins review call with the Hiring Manager An on-site interview with wider team members focused on system design, product thinking and ways of working Timelines We'll review applications as they're received and invite suitable candidates to an initial conversation on a rolling basis. The role will be advertised until 30th August. We encourage you to submit your application as early as possible, although we reserve the right to extend the advertising period if required. A note on using AI in your application You're welcome to use AI to help structure, refine or proofread your answers. However, your responses should accurately reflect your own skills, experience and achievements. If you're shortlisted, you should be prepared to discuss and expand on your responses during the interview. Bear in mind that hiring teams read a large number of applications. Responses that rely heavily on AI can sometimes feel generic, so taking the time to make your application personal and specific will help it stand out.
Aug 24, 2026
Full time
About Us Ticket Tailor is committed to empowering a diverse range of event creators through simple and affordable ticketing. But that's not all, we're also on a mission to make sure that every single ticket sold has a positive impact on all stakeholders, our team, our planet and the communities we operate in. We call this "Growth on Purpose" and are proud to be a certified B Corp, officially putting business for good at the centre of everything we do. Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score, and pride ourselves in building a simple platform built with a customer-first mindset. We're a fully independent, profitable, and bootstrapped company meaning we don't have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul. We work hybrid-remote and do two days per week in office, in our lovely space in Hackney. About The Role We're launching a brand-new team to build a new payments product, and we're hiring two Payment Product Engineers to form the engineering heart of it. It's a real mix of work: a greenfield opportunity in the new payments product, alongside maintaining and extending the payment integrations we already run. You'll help evolve and ship the system that lets event organisers get paid through Ticket Tailor, taking real ownership of how it comes together. You'll be motivated by the impact you deliver to customers; product-minded, curious, and a strong problem solver. You'll care as much about why a feature matters to an event organiser as how it's built. You'll work in a small team with two engineers alongside a Product Manager, with support from our Architects and our Head of Product Design, pairing, reviewing, unblocking, and shaping the product together. You'll own the work you deliver, from understanding the problem, to designing small blocks of long-term value, to the quality of what ships. As part of a small team you'll have a real say in the technology decisions and share in the successes with the whole company. What you'll do Build our new payments product whilst extending the payment integrations we already run - secure, well-managed, high-volume work you're proud of. Lead the build, scoping against a lightweight build plan and holding the quality bar in line with the wider Ticket Tailor architecture vision and product principles. Stay driven by the impact delivered to event organisers, caring deeply about their experience and judge whether what you've built is actually working by identifying meaningful customer signals and iterating off them. Maintain a high bar for quality and make sure what you build matches our architectural vision and product principles, designing clean services with strong separation of concerns. Work closely and generously within the team: pairing, unblocking, reviewing, and giving and receiving feedback. Use AI tools creatively and fluently to amplify your impact, reaching for new tools and ways of working rather than defaulting to how things have always been done. Bring judgement on payment-system design that others can lean on. What we're looking for Essential A deep understanding of payment systems, evidenced by your work, for example building high-scale, secure payment integrations. Awareness of PCI DSS and what building to that standard demands. Experience working in a product team alongside Product Managers. A genuine drive to work in an AI-native way - you're curious and you're happy to change how you work as the tools evolve to raise the quality and pace of your work. This is core to how our team operates. Fluency amplifying your own impact through AI and agentic engineering tools, acting as a force multiplier to those around you. Experience leading or mentoring within a team. Desirable Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools. Experience judging impact through customer feedback signals, knowing what to measure, what "working" looks like, and how to adjust. Strong system design skills - you know how to design clean, maintainable, extendable services from first principles. We're open on language. PHP experience is useful (it's our primary stack), but we're happy to consider strong engineers from any modern language who are ready to pick it up. How you work Keep it simple. You don't overcomplicate, you reason from first principles, and you know when to be pragmatic and when to polish. You're ambitious to take long-term ownership of the payments product, building a sustainable, extendable, maintainable codebase. Focused on impact. You have a deep care and empty for event organisers and you're excited to watch adoption and revenue grow, using signals to iterate and improve. You're security minded and you build with care and awareness so things can't be exploited. Driven by feedback. You have a growth mindset and see feedback as a tool for getting better. Human after all. You're happiest when working as part of a team. You thrive in working in kind, collaborative spaces where you can be vulnerable and transparent. At Ticket Tailor, we're passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves. As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way. We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission. Our Tools PHP is our primary language, and we use Laminas and Mezzio frameworks AI is woven into how we work, using Claude Code and agentic development workflows Linear for project management, Notion for docs Cloudflare for CDN, queueing and workers Github and Github Actions for source control and CI Incident.io for incident management Datadog for logging, monitoring and metrics, Amplitude for adoption tracking The Process If your application is shortlisted, then you will receive detailed information about the next stages of the process. As an outline, the process will include: An initial discovery call to learn more about you, your motivation, suitability for the position and to clarify any questions you have (30 minutes) A technical test for you to complete in your own time (up to 2 hours) followed by a 30 mins review call with the Hiring Manager An on-site interview with wider team members focused on system design, product thinking and ways of working Timelines We'll review applications as they're received and invite suitable candidates to an initial conversation on a rolling basis. The role will be advertised until 30th August. We encourage you to submit your application as early as possible, although we reserve the right to extend the advertising period if required. A note on using AI in your application You're welcome to use AI to help structure, refine or proofread your answers. However, your responses should accurately reflect your own skills, experience and achievements. If you're shortlisted, you should be prepared to discuss and expand on your responses during the interview. Bear in mind that hiring teams read a large number of applications. Responses that rely heavily on AI can sometimes feel generic, so taking the time to make your application personal and specific will help it stand out.
Legal CounselApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100628 Legal Counsel London Monex specialises in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs - whether for goods, services, or direct investments. In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries. Department Overview The Monex Global Legal Team is responsible for ensuring that: each Monex Group Company that it advises complies with its legal obligations and has appropriate documentation in place; legal risk within the business is appropriately tracked and mitigated; litigation is appropriately managed when it arises in the best interests of the Monex Group, liaising with external local counsel where required; and the executive team and relevant directors are advised in a manner consistent with business goals, good governance and regulatory requirements.The London Legal Team is responsible for advising MEL, MEM and MonFX in relation to Commercial Matters (as defined below), and for advising all Monex Group Companies including MIM, MTS, MEL, MEM, MonFX, MCI, MUSA, MEM S.V., MESL and any other branch offices or future subsidiaries as required, in relation to Corporate Matters (as defined below) in collaboration with other legal teams in other jurisdictions and external counsel when required. Commercial Matters: Includes any legal work supporting the delivery of Monex's services to external clients, including assisting and advising on: (i) commercial transactional documentation including but not limited to, ISDAs, CSAs, terms and conditions, margin facility agreements, derivatives documentation, payments documentation, NDAs and introducer agreements; (ii) default scenarios, disputes and related litigation; (iv) regulatory issues and horizon scanning; (vii) general research and training for internal stakeholders; (viii) legal project management including managing matters outsourced to external counsel/consultants; and (ix) new Monex products, including via the Monex Pay platform, digital adoption and technology enhancements. Corporate Matters: Includes any legal work relating to Monex's internal and intragroup issues, or any service provision received by Monex including assisting and advising on: (i) group re-organisations, new company incorporations or establishment of business in new jurisdictions, corporate entity management, sales and purchases and related financing arrangements, office lease arrangements, internal and external audit support, (ii) BAU board meetings, internal committees, internal signing authorities and corporate filing and administrative requirements, (iii) data protection and IP matters including cease and desists, (iv) third party supplier contracts, (v) general research and training to internal stakeholders; (viii) legal project management including managing matters outsourced to external counsel/consultants; (ix) complex HR matters including consultancy arrangements or disputes; and (x) intragroup service provision and data sharing arrangements. Job Overview The Legal Counsel role provides in-house legal support across both Corporate and Commercial Matters for MEL, MEM, MonFX, MTS and other Monex Group Companies, as required. Responsibilities include corporate governance, corporate transactional support, internal advisory work, and commercial transactional support.The Legal Counsel will work closely with the Head of Legal, senior management, Finance, HR, Compliance, Sales, Credit Risk, and Treasury teams, as well as external counsel, to deliver strategic initiatives and day-to-day legal services.Key activities include contract negotiation and creating templates and in house standards, drafting policies, providing internal training on legal matters, legal research, preparing advice notes to support Monex's operational and strategic goals and supporting with projects to drive efficiencies within the legal function and streamline support to the Monex Group as required. Key Responsibilities & Accountabilities Commercial Matters Negotiating a range of commercial, sales and trading related documentation to deliver the best outcomes for Monex and protect the business from legal risk. Drafting, negotiating and reviewing terms and conditions in respect of FX transactions, payment services and introducer agreements. Drafting, negotiating and reviewing contracts within the standard ISDA suite of documentation for a variety of entity types, including institutional/ agency/ umbrella structures and related documentation, and credit support documents, with client counterparties and liquidity providers. Drafting, negotiating and reviewing bespoke margin agreements. Drafting parental guarantees and ensuring appropriate internal corporate approvals when providing these. Drafting and negotiating general commercial contracts, amendment agreements, novation agreements and introducer agreements. Facilitating efficient and business focused solutions for the business when faced with commercial problems and assisting with providing a superior client experience, within the permissible legal framework. Corporate Matters Managing corporate reorganisations, corporate filings, appointment and resignation of directors and updating the group structure chart. Assisting the Head of Legal in liaising with relevant regulatory bodies including the FCA and the ICO, as required. Managing KYC requirements with our liquidity providers and where we are subject to supplier due diligence. Attending board meetings and providing detailed minutes and actions alongside the Company Secretary. Leading on special projects that require legal input including across property and real estate matters, IT and infrastructure changes and new digital product development. Assisting on data protection, information security and privacy related matters; Assisting on IP and trademark matters. General Matters Creating templates, workflows and standard documentation to drive efficiencies and reduce internal resource spend on repetitive tasks. Contribute to legal operational projects and supporting the Head of Legal in mentoring and training more junior members of the legal team. Identifying areas of legal risk or regulatory requirements and using technical skills to resolve them. Drafting legal notices and letters for ad hoc matters including terminations. Drafting and reviewing confidentiality agreements for various Monex entities. Collating signatures and arranging for execution of documents within the authorised signatory framework. Assisting in the creation of know-how, drafting guidance and playbooks on specialist legal subject matters and training new and existing colleagues on specialist subject areas. Liaising with law firms, external suppliers and the Finance team to manage payment of legal invoices. Assisting the Head of Legal with day-to-day tasks, including requests for advice received from various internal stakeholders as required. Assisting with the provision of legal advice by undertaking legal research; Maintaining document archives and electronic records. Other related tasks and matters, including administrative where required. Business Knowledge / Technical Skills: Required Qualified solicitor in England & Wales with training completed at a reputable private practice law firm or in-house program. 1-3 years post qualification experience. Proven record of accomplishment of operating within a commercial environment which is subject to regulatory oversight. Working knowledge of corporate and company law, with experience of company secretarial responsibilities including minute taking and preparing board packs. Sound legal drafting skills across commercial contracts including Saas, outsourcing agreements, supplier contracts and consultancy arrangements. Experience of working on a cross jurisdictional basis with and for international clients. Desirable Thorough knowledge of relevant laws and regulations and horizon scanning for impending legislation and/or regulations including MiFID, EMIR, FSMA, GDPR, MAR, AML Regulations and the Companies Acts. Strong, previous experience of working within an in-house legal function of an investment and/or a financial services firm and within a regulated environment. Experience of negotiating industry standard trading agreements and ancillary agreements, especially the ISDA Master Agreement and related agreements, including collateral agreements, across a variety of counterparty types, including funds and corporates, incorporated in a variety of jurisdictions gained either at a law firm, investment bank or financial services provider. Spanish speaker Systems / Knowledge Skills: MS Office; Outlook, Word, Excel, PowerPoint; Legal library databases - LexisNexis, Practical Law Company, Lexology Pro.
Aug 24, 2026
Full time
Legal CounselApplylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100628 Legal Counsel London Monex specialises in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs - whether for goods, services, or direct investments. In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries. Department Overview The Monex Global Legal Team is responsible for ensuring that: each Monex Group Company that it advises complies with its legal obligations and has appropriate documentation in place; legal risk within the business is appropriately tracked and mitigated; litigation is appropriately managed when it arises in the best interests of the Monex Group, liaising with external local counsel where required; and the executive team and relevant directors are advised in a manner consistent with business goals, good governance and regulatory requirements.The London Legal Team is responsible for advising MEL, MEM and MonFX in relation to Commercial Matters (as defined below), and for advising all Monex Group Companies including MIM, MTS, MEL, MEM, MonFX, MCI, MUSA, MEM S.V., MESL and any other branch offices or future subsidiaries as required, in relation to Corporate Matters (as defined below) in collaboration with other legal teams in other jurisdictions and external counsel when required. Commercial Matters: Includes any legal work supporting the delivery of Monex's services to external clients, including assisting and advising on: (i) commercial transactional documentation including but not limited to, ISDAs, CSAs, terms and conditions, margin facility agreements, derivatives documentation, payments documentation, NDAs and introducer agreements; (ii) default scenarios, disputes and related litigation; (iv) regulatory issues and horizon scanning; (vii) general research and training for internal stakeholders; (viii) legal project management including managing matters outsourced to external counsel/consultants; and (ix) new Monex products, including via the Monex Pay platform, digital adoption and technology enhancements. Corporate Matters: Includes any legal work relating to Monex's internal and intragroup issues, or any service provision received by Monex including assisting and advising on: (i) group re-organisations, new company incorporations or establishment of business in new jurisdictions, corporate entity management, sales and purchases and related financing arrangements, office lease arrangements, internal and external audit support, (ii) BAU board meetings, internal committees, internal signing authorities and corporate filing and administrative requirements, (iii) data protection and IP matters including cease and desists, (iv) third party supplier contracts, (v) general research and training to internal stakeholders; (viii) legal project management including managing matters outsourced to external counsel/consultants; (ix) complex HR matters including consultancy arrangements or disputes; and (x) intragroup service provision and data sharing arrangements. Job Overview The Legal Counsel role provides in-house legal support across both Corporate and Commercial Matters for MEL, MEM, MonFX, MTS and other Monex Group Companies, as required. Responsibilities include corporate governance, corporate transactional support, internal advisory work, and commercial transactional support.The Legal Counsel will work closely with the Head of Legal, senior management, Finance, HR, Compliance, Sales, Credit Risk, and Treasury teams, as well as external counsel, to deliver strategic initiatives and day-to-day legal services.Key activities include contract negotiation and creating templates and in house standards, drafting policies, providing internal training on legal matters, legal research, preparing advice notes to support Monex's operational and strategic goals and supporting with projects to drive efficiencies within the legal function and streamline support to the Monex Group as required. Key Responsibilities & Accountabilities Commercial Matters Negotiating a range of commercial, sales and trading related documentation to deliver the best outcomes for Monex and protect the business from legal risk. Drafting, negotiating and reviewing terms and conditions in respect of FX transactions, payment services and introducer agreements. Drafting, negotiating and reviewing contracts within the standard ISDA suite of documentation for a variety of entity types, including institutional/ agency/ umbrella structures and related documentation, and credit support documents, with client counterparties and liquidity providers. Drafting, negotiating and reviewing bespoke margin agreements. Drafting parental guarantees and ensuring appropriate internal corporate approvals when providing these. Drafting and negotiating general commercial contracts, amendment agreements, novation agreements and introducer agreements. Facilitating efficient and business focused solutions for the business when faced with commercial problems and assisting with providing a superior client experience, within the permissible legal framework. Corporate Matters Managing corporate reorganisations, corporate filings, appointment and resignation of directors and updating the group structure chart. Assisting the Head of Legal in liaising with relevant regulatory bodies including the FCA and the ICO, as required. Managing KYC requirements with our liquidity providers and where we are subject to supplier due diligence. Attending board meetings and providing detailed minutes and actions alongside the Company Secretary. Leading on special projects that require legal input including across property and real estate matters, IT and infrastructure changes and new digital product development. Assisting on data protection, information security and privacy related matters; Assisting on IP and trademark matters. General Matters Creating templates, workflows and standard documentation to drive efficiencies and reduce internal resource spend on repetitive tasks. Contribute to legal operational projects and supporting the Head of Legal in mentoring and training more junior members of the legal team. Identifying areas of legal risk or regulatory requirements and using technical skills to resolve them. Drafting legal notices and letters for ad hoc matters including terminations. Drafting and reviewing confidentiality agreements for various Monex entities. Collating signatures and arranging for execution of documents within the authorised signatory framework. Assisting in the creation of know-how, drafting guidance and playbooks on specialist legal subject matters and training new and existing colleagues on specialist subject areas. Liaising with law firms, external suppliers and the Finance team to manage payment of legal invoices. Assisting the Head of Legal with day-to-day tasks, including requests for advice received from various internal stakeholders as required. Assisting with the provision of legal advice by undertaking legal research; Maintaining document archives and electronic records. Other related tasks and matters, including administrative where required. Business Knowledge / Technical Skills: Required Qualified solicitor in England & Wales with training completed at a reputable private practice law firm or in-house program. 1-3 years post qualification experience. Proven record of accomplishment of operating within a commercial environment which is subject to regulatory oversight. Working knowledge of corporate and company law, with experience of company secretarial responsibilities including minute taking and preparing board packs. Sound legal drafting skills across commercial contracts including Saas, outsourcing agreements, supplier contracts and consultancy arrangements. Experience of working on a cross jurisdictional basis with and for international clients. Desirable Thorough knowledge of relevant laws and regulations and horizon scanning for impending legislation and/or regulations including MiFID, EMIR, FSMA, GDPR, MAR, AML Regulations and the Companies Acts. Strong, previous experience of working within an in-house legal function of an investment and/or a financial services firm and within a regulated environment. Experience of negotiating industry standard trading agreements and ancillary agreements, especially the ISDA Master Agreement and related agreements, including collateral agreements, across a variety of counterparty types, including funds and corporates, incorporated in a variety of jurisdictions gained either at a law firm, investment bank or financial services provider. Spanish speaker Systems / Knowledge Skills: MS Office; Outlook, Word, Excel, PowerPoint; Legal library databases - LexisNexis, Practical Law Company, Lexology Pro.
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
Aug 24, 2026
Full time
Head of AI Solutions, COO Technology - MD (C16) page is loaded Head of AI Solutions, COO Technology - MD (C16)Applylocations: London United Kingdomposted on: Posted Todayjob requisition id: Citi's COO Technology organization is building one of the most consequential AI platforms in global financial services - and this is the role that leads it.The Head of AI Solutions is a newly created, executive-level position with a clear mandate: architect a unified AI strategy, build a world-class engineering team, and deliver production-grade AI at scale across the operational nerve center of a global bank. This is not a coordination or advisory role. It is a builder's role - one with the budget, the mandate, and the organizational reach to make it real.You will own the AI strategy and delivery capability across a $200M+ technology portfolio spanning some of the most operationally complex domains in banking: KYC, fraud detection, wholesale lending operations, global reconciliations, cash management, payments control, non-financial regulatory reporting, payroll, and international operations . The scale is significant, the problems are highly complex at this stage, and the impact is direct - the solutions you build will influence how trillions of dollars in transactions flow daily, how regulatory risk is managed, and how Citi's operational infrastructure evolves over the next decade.Unlike a role at a pure-play technology company, you will be solving AI challenges where failure has regulatory and systemic consequence - and where success reshapes the economics and resilience of critical global operations. The ambiguity is real, the stakes are high, and the opportunity for lasting impact is unmatched.This role reports directly to the Head of COO Technology. Responsibilities: AI Strategy & Platform Architecture: Define and own the multi-year AI strategy for the COO Technology portfolio; translate business intent into a concrete, milestone-driven execution roadmap with measurable outcomes Develop architecture blueprints and end-to-end systems design for Generative AI and agentic workflows across diverse operational domains Build the shared AI platform - reusable models, tooling, guardrails, evaluation frameworks, and accelerators - that reduces duplication, lowers cost, and enables faster adoption across COO Establish and enforce engineering standards, architectural guardrails, and development patterns across all AI initiatives Define a rigorous total cost of ownership model for developing, deploying, and sustaining AI in production Identify and evaluate emerging GenAI technologies, foundation models, and agent frameworks - and make deliberate, defensible decisions on where to build, buy, or partner Production AI Delivery at Enterprise Scale Lead end-to-end delivery of AI solutions across high-complexity, regulated operational environments - from architecture through production deployment, monitoring, and continuous improvement Drive the agentic product development lifecycle: runtime harness design, evaluation frameworks, human-in-the-loop workflows, feedback loops, and production readiness criteria Manage cross-functional delivery spanning engineering, product, data, architecture, cyber, risk & compliance, and operations Proactively identify and resolve dependencies, critical path risks, and systemic delivery blockers; ensure on-time, on-budget execution Ensure all AI solutions meet production-grade standards: stability, scalability, auditability, explainability, and regulatory compliance Executive Partnership & AI Governance Serve as the senior AI executive point of contact for COO function leads - partnering directly with the Heads of Core Operations Technology, Shared Services Technology, and Controls Technology Lead AI governance forums and Architecture Review Boards; establish clear decision rights and review cadences across the portfolio Translate complex technical realities into clear, compelling narratives for senior non-technical audiences - including COO, CIO, and regulatory stakeholders Develop executive-level communications - steering committee materials, portfolio dashboards, and milestone tracking - that improve decision velocity and reduce execution risk Ensure full adherence to Citi's internal policies, risk and control frameworks, model risk management (MRM) standards, and applicable regulatory requirements Building the AI Engineering Organization Build, structure, and lead a high-performing AI engineering function aligned to COO's operational priorities - including team topology, operating model, and career pathways Foster a culture of technical excellence, intellectual curiosity, and pragmatic innovation: engineers who ship production solutions, not prototypes Own and manage the AI technology portfolio budget ( $200M), driving disciplined funding allocation, financial transparency, and cost-to-serve accountability Lead productivity and efficiency programs with measurable targets across cycle time, quality, throughput, and engineering leverage Define and optimize vendor and partner strategy, including strategic AI platform partnerships (e.g., Google, Anthropic), third-party tooling, and outsourced delivery models Qualifications: 15+ years of experience in Technology - Required: Generative AI & LLM Engineering: Deep, hands-on expertise in large language models including model selection, fine-tuning, prompt engineering, retrieval-augmented generation (RAG), vector database design, and evaluation methodologies. You understand how models behave in production, not just in demos. Agentic Systems Design:Proven experience designing and deploying multi-agent architectures and orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI); tool-use patterns, human-in-the-loop workflows, and agentic safety at enterprise scale AI/ML Engineering & MLOps: Full AI/ML lifecycle ownership: training pipelines, model deployment, versioning, monitoring, drift detection, observability (e.g., Weights & Biases, Arize), and lifecycle management using platforms such as MLflow, Vertex AI, or SageMaker Cloud AI Platforms: Demonstrated deployment of AI workloads on AWS, GCP, and/or Azure including managed ML services, scalable inference infrastructure, and vector stores Programming & Frameworks: Strong Python proficiency; working knowledge of PyTorch or TensorFlow; applied experience with AI application frameworks (LangChain, LlamaIndex, or equivalents) Enterprise AI Architecture: Designing AI systems for regulated production environments: data security, model explainability, audit logging, access controls, and integration with legacy systems Leadership & Delivery - Required: 15+ years in technology, with a proven record of leading large-scale engineering organizations through build-out and transformation 10+ years of management experience, including direct leadership of senior engineers and architects, and management of managers across global teams Demonstrated delivery of enterprise AI solutions with realized measurable business outcomes - not just successful pilots or proofs of concept Experience managing large, complex technology budgets ($50M+) with accountability for financial transparency and ROI Track record of operating effectively in matrixed, cross-functional organizations at the intersection of technology and operations Domain & Contextual Knowledge - Strongly Preferred Deep familiarity with financial services operations and the regulatory landscape - particularly KYC/AML, fraud, reconciliations, and regulatory reporting Strong understanding of model risk management (MRM) and what it takes to move AI from development to production under regulatory scrutiny Experience engaging with strategic technology partners (cloud providers, AI platform companies) at an executive level Leadership Profile You build platforms, not point solutions - you instinctively seek the reusable, the shared, the scalable You are equally credible in a deep technical architecture review and a board-level strategy discussion You attract, develop, and retain strong technical talent - engineers want to work for you because they grow You operate with clarity and urgency in ambiguous environments; complexity energizes rather than paralyzes you You communicate with precision - you can make a complex AI architecture concept land with a CRO, a COO, and a principal engineer, and you do it differently for each Education: Bachelors required; Master's in CS, AI/ML, or related field preferred What success looks like: In the first year, we expect the successful candidate to: Establish the AI engineering team and operating model - hire and structure a high-performing team with clear roles, responsibilities, and a strong culture Deliver 3+ production-grade agentic AI systems across priority COO domains, with measurable operational impact (cost, speed, quality, or risk reduction) Launch the shared AI platform - reusable RAG infrastructure, evaluation frameworks, and common tooling adopted across COO Technology Define and align the multi-year AI roadmap with COO function leads and the Head of COO Technology, with clear prioritization, milestones, and funding allocation Establish AI governance - Architecture Review Boards, model risk processes, and compliance frameworks embedded in the delivery lifecycle Why this role Scale that is rare. You will build AI capabilities across one of the world's most operationally complex banking platforms - with direct, measurable impact on how trillions of dollars in transactions are processed, controlled, and reported daily. Greenfield mandate. The team, the platform, and the strategy are yours to define. You will set the architectural direction, the engineering culture, and the standards that govern AI across the COO portfolio. Uniquely hard problems . click apply for full job details
AWS Principal Platform Engineer - UK Security Clearance required. Location: London, UK (Hybrid - typically 1 day per week in office/on-site) Contract: Permanent, Full-time Package: £90,000 - £120,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us At Appvia, we help organisations navigate their journey to Cloud and DevOps maturity. We are a specialist cloud and platform engineering consultancy and product house, delivering modern cloud platforms that enable teams to build, deploy, and operate software securely and efficiently. Our mission is to enable every organisation to deliver applications confidently in the cloud. We focus on building strong platform foundations, combining automation, governance, and developer enablement, so engineering teams can move faster without compromising on reliability or security. We work across public and private sector customers, supporting large scale transformation programmes and long term platform evolution. About the Role As an AWS Principal Platform Engineer, you will play a senior technical leadership role across Appvia's platform engineering engagements. You will help customers design, build, and evolve scalable, resilient, and secure cloud platforms, while guiding teams towards modern DevOps and platform engineering best practices. This is a hands on leadership role for someone who enjoys operating at the intersection of engineering, architecture, and consultancy. You will work closely with engineers, delivery leads, and solution architects, shaping technical direction, supporting early stage solution design, and mentoring teams as they deliver complex cloud platforms. You will also contribute to Appvia's wider engineering capability, influencing standards, patterns, and approaches that are reused across multiple customer engagements. Interview Process - 4 Stage Discovery conversation with Talent Acquisition Paired technical assessment with an Engineering team member Technical deep dive with Practice Leadership Competency focused final interview with Engineering Leadership Important You must either hold active SC, or be eligible for SC: British Passport or ILR To have resided in the UK for at least the last 5 years. Have no criminal records. Have no financial irregularities. About you You'll be passionate about new technology and automation, and experienced in leading an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Expert knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Ability to lead and mentor on industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Bid work and Pre Sales Engineering experience Responsibilities Collaborate with prospective and existing customers to define and execute strategies for cloud and DevOps adoption. Educate customers and industry stakeholders on the benefits and best practices of cloud native technologies. Lead large, complex public cloud projects, providing strategic direction and selecting appropriate technologies. Manage teams of platform engineers and consultants, fostering a positive and collaborative team culture. Engage with enterprise clients to understand their unique challenges and deliver tailored solutions. Stay up to date with the latest trends and emerging technologies, contributing to industry knowledge sharing through blog posts and videos. Skills Platform Engineering: Mastery of designing and implementing scalable, resilient, and secure platforms. Automation: Expertise in infrastructure as code (IaC) practices, automation tools (e.g., Terraform, CloudFormation) and scripting languages (e.g. Python, Ruby). Container Orchestration: In depth knowledge and hands on experience with Kubernetes and its managed counterparts (EKS, AKS, GKE). Public Cloud Expertise: In depth knowledge of AWS, Azure, or GCP services, architecture, and best practices. DevOps Mastery: Excellent knowledge of CI/CD, containerisation, and serverless technologies. Networking: Expertise in designing and managing secure, scalable AWS network architectures (VPC, VPN, Load Balancers, Transit Gateway). Experience Leadership on Large Projects: Proven experience leading and delivering large, complex public cloud projects. Team Management and Mentorship: Extensive experience leading and managing teams, fostering a collaborative culture, and mentoring team members. Enterprise Customer Facing Experience: Significant experience engaging with enterprise clients, managing relationships, and ensuring high levels of customer satisfaction. Continuous Learning and Industry Involvement: Proven commitment to staying up to date with the latest trends and contributing to industry knowledge sharing. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.: AWS Solutions Architect Professional AWS Certified Advanced Networking - Specialty (highly desirable) Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With our customers, such as the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work life balance Flexible working with core hours of 10 4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Aug 24, 2026
Full time
AWS Principal Platform Engineer - UK Security Clearance required. Location: London, UK (Hybrid - typically 1 day per week in office/on-site) Contract: Permanent, Full-time Package: £90,000 - £120,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us At Appvia, we help organisations navigate their journey to Cloud and DevOps maturity. We are a specialist cloud and platform engineering consultancy and product house, delivering modern cloud platforms that enable teams to build, deploy, and operate software securely and efficiently. Our mission is to enable every organisation to deliver applications confidently in the cloud. We focus on building strong platform foundations, combining automation, governance, and developer enablement, so engineering teams can move faster without compromising on reliability or security. We work across public and private sector customers, supporting large scale transformation programmes and long term platform evolution. About the Role As an AWS Principal Platform Engineer, you will play a senior technical leadership role across Appvia's platform engineering engagements. You will help customers design, build, and evolve scalable, resilient, and secure cloud platforms, while guiding teams towards modern DevOps and platform engineering best practices. This is a hands on leadership role for someone who enjoys operating at the intersection of engineering, architecture, and consultancy. You will work closely with engineers, delivery leads, and solution architects, shaping technical direction, supporting early stage solution design, and mentoring teams as they deliver complex cloud platforms. You will also contribute to Appvia's wider engineering capability, influencing standards, patterns, and approaches that are reused across multiple customer engagements. Interview Process - 4 Stage Discovery conversation with Talent Acquisition Paired technical assessment with an Engineering team member Technical deep dive with Practice Leadership Competency focused final interview with Engineering Leadership Important You must either hold active SC, or be eligible for SC: British Passport or ILR To have resided in the UK for at least the last 5 years. Have no criminal records. Have no financial irregularities. About you You'll be passionate about new technology and automation, and experienced in leading an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Expert knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Ability to lead and mentor on industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Bid work and Pre Sales Engineering experience Responsibilities Collaborate with prospective and existing customers to define and execute strategies for cloud and DevOps adoption. Educate customers and industry stakeholders on the benefits and best practices of cloud native technologies. Lead large, complex public cloud projects, providing strategic direction and selecting appropriate technologies. Manage teams of platform engineers and consultants, fostering a positive and collaborative team culture. Engage with enterprise clients to understand their unique challenges and deliver tailored solutions. Stay up to date with the latest trends and emerging technologies, contributing to industry knowledge sharing through blog posts and videos. Skills Platform Engineering: Mastery of designing and implementing scalable, resilient, and secure platforms. Automation: Expertise in infrastructure as code (IaC) practices, automation tools (e.g., Terraform, CloudFormation) and scripting languages (e.g. Python, Ruby). Container Orchestration: In depth knowledge and hands on experience with Kubernetes and its managed counterparts (EKS, AKS, GKE). Public Cloud Expertise: In depth knowledge of AWS, Azure, or GCP services, architecture, and best practices. DevOps Mastery: Excellent knowledge of CI/CD, containerisation, and serverless technologies. Networking: Expertise in designing and managing secure, scalable AWS network architectures (VPC, VPN, Load Balancers, Transit Gateway). Experience Leadership on Large Projects: Proven experience leading and delivering large, complex public cloud projects. Team Management and Mentorship: Extensive experience leading and managing teams, fostering a collaborative culture, and mentoring team members. Enterprise Customer Facing Experience: Significant experience engaging with enterprise clients, managing relationships, and ensuring high levels of customer satisfaction. Continuous Learning and Industry Involvement: Proven commitment to staying up to date with the latest trends and contributing to industry knowledge sharing. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.: AWS Solutions Architect Professional AWS Certified Advanced Networking - Specialty (highly desirable) Certification in Kubernetes administration is desirable: Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKSS) Why join Appvia? We are a self funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With our customers, such as the UK's Home Office & Bank of England, are harnessing cloud native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? Work life balance Flexible working with core hours of 10 4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note: While all roles are active and approved at the time of posting, the dynamic nature of our start up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Job Ref: AM15618Branch: Doubletree by Hilton Bristol NorthLocation: Doubletree by Hilton Bristol North, BristolSalary/Benefits: Competitive SalaryContract type: CasualHours: Full TimePosted date: 18/07/2026Closing date: 02/08/2026 We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! The Person: Passionate and willingness to learn Exceptional customer service- someone who can make our guests smile A true team player A competent level of IT proficiency The ability to work under pressure The Role: As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out Assist with guest queries in a timely and efficient manner Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge Maximise room occupancy and use up-selling techniques to promote hotel services and facilities Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations The Benefits: Amazing discounts on food, drink and accommodation throughout the group Excellent rates for friends and family Employee Assistance Program Free use of the Leisure Club where applicable Annual Social Events Free Parking where applicable Staff Meals on duty Uniform provided This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. To find out more, visit . Easily accessible from both the M4 and M5 motorways, DoubleTree by Hilton Bristol North offers a convenient location, just 8 miles from the city center and close to popular attractions, museums and art galleries. Business travelers will also appreciate our close proximity to many corporate clients. You'll feel welcome from the moment you arrive at our hotel. Step into the newly refurbished lobby and savor a DoubleTree chocolate chip cookie. Our stylish guest rooms feature modern amenities including WiFi access and 32-inch LCD TV's. Upgrade to a Deluxe Room to enjoy extra amenities including a welcome tray, Nespresso machine, fluffy bathrobes and slippers, one-hour extended checkout and more. Our LivingWell Health Club features a 24-hour fitness room, swimming pool, sauna, spa pool and steam room. When you're feeling hungry, head to Brunel's Hat Restaurant for delicious British classics or settle into the cozy sofas in the lounge bar with a freshly brewed Starbucks coffee. 24-hour room service is also available for the ultimate convenience. DoubleTree by Hilton Bristol North offers the ideal location for meetings, special events and weddings. Eight meeting and banquet rooms offer flexible space for events with up to 180 guests and our beautiful outdoor courtyard offers the perfect place for photographs and summer events. Highlights Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol's bustling city centre We proudly serve Starbucks Coffee in the hotel Recently refurbished bedrooms with modern amenities Brunel's Hat Restaurant and Lounge Bar, and 24 hour room service Flexible meeting and banquet space for events and weddings with up to 180 guests LivingWell Health Club with fitness centre, swimming pool, sauna, spa pool and steam room What to do around here You'll find plenty to do near DoubleTree by Hilton Bristol North. Explore the stunning Berkeley Castle or the historic Bristol Cathedral, or visit the wildlife at WWT Slimbridge. The bustling city center of Bristol is just 8 miles away, offering a wealth of restaurants, shops, museums, galleries and more. Shop till you drop at Cribbs Causeway or take the whole family for a day of fun at Bristol Zoo. With a bus stop right outside the hotel, you'll have easy access to wherever you want to go.
Aug 23, 2026
Full time
Job Ref: AM15618Branch: Doubletree by Hilton Bristol NorthLocation: Doubletree by Hilton Bristol North, BristolSalary/Benefits: Competitive SalaryContract type: CasualHours: Full TimePosted date: 18/07/2026Closing date: 02/08/2026 We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you! The Person: Passionate and willingness to learn Exceptional customer service- someone who can make our guests smile A true team player A competent level of IT proficiency The ability to work under pressure The Role: As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out Assist with guest queries in a timely and efficient manner Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge Maximise room occupancy and use up-selling techniques to promote hotel services and facilities Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations The Benefits: Amazing discounts on food, drink and accommodation throughout the group Excellent rates for friends and family Employee Assistance Program Free use of the Leisure Club where applicable Annual Social Events Free Parking where applicable Staff Meals on duty Uniform provided This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. To find out more, visit . Easily accessible from both the M4 and M5 motorways, DoubleTree by Hilton Bristol North offers a convenient location, just 8 miles from the city center and close to popular attractions, museums and art galleries. Business travelers will also appreciate our close proximity to many corporate clients. You'll feel welcome from the moment you arrive at our hotel. Step into the newly refurbished lobby and savor a DoubleTree chocolate chip cookie. Our stylish guest rooms feature modern amenities including WiFi access and 32-inch LCD TV's. Upgrade to a Deluxe Room to enjoy extra amenities including a welcome tray, Nespresso machine, fluffy bathrobes and slippers, one-hour extended checkout and more. Our LivingWell Health Club features a 24-hour fitness room, swimming pool, sauna, spa pool and steam room. When you're feeling hungry, head to Brunel's Hat Restaurant for delicious British classics or settle into the cozy sofas in the lounge bar with a freshly brewed Starbucks coffee. 24-hour room service is also available for the ultimate convenience. DoubleTree by Hilton Bristol North offers the ideal location for meetings, special events and weddings. Eight meeting and banquet rooms offer flexible space for events with up to 180 guests and our beautiful outdoor courtyard offers the perfect place for photographs and summer events. Highlights Excellent location, easily accessible from M4 and M5 motorways and only 8 miles from Bristol's bustling city centre We proudly serve Starbucks Coffee in the hotel Recently refurbished bedrooms with modern amenities Brunel's Hat Restaurant and Lounge Bar, and 24 hour room service Flexible meeting and banquet space for events and weddings with up to 180 guests LivingWell Health Club with fitness centre, swimming pool, sauna, spa pool and steam room What to do around here You'll find plenty to do near DoubleTree by Hilton Bristol North. Explore the stunning Berkeley Castle or the historic Bristol Cathedral, or visit the wildlife at WWT Slimbridge. The bustling city center of Bristol is just 8 miles away, offering a wealth of restaurants, shops, museums, galleries and more. Shop till you drop at Cribbs Causeway or take the whole family for a day of fun at Bristol Zoo. With a bus stop right outside the hotel, you'll have easy access to wherever you want to go.
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
Aug 23, 2026
Full time
The Opportunity Our client is a well established service business operating across the UK. They deliver a hands on, operational service to their customers every day, and technology is what holds that operation together. A well run, commercially minded group with a strong position in its market. This is the number one technology role in the business and a seat on the senior leadership team. You will own the strategy, the budget, the systems and the team. It is a hands on role. The function is lean and you will be doing the work as well as directing it. Why The Role Exists The business is investing in a major programme of work across its core business systems, including a full CRM replacement. This is not a refresh. It covers system selection, data migration, integration across the wider estate, cutover and the decommissioning of what is in place today. It will shape how the business sells, serves its customers and grows for the next decade. They want someone to own that programme, not administer it. What You'll Be Doing Systems, architecture and delivery Owning the portfolio of business systems across their full lifecycle, from selection and build through to replacement and decommissioning Leading the core systems and CRM programme end to end, including data migration, parallel running, cutover and decommissioning of the legacy platform Defining and maintaining the systems architecture, integrations, data flows and interface management Making and justifying build versus buy decisions Directing third party development partners against agreed technical standards and delivery commitments Identifying and prioritising opportunities to automate and simplify how the business works Strategy and commercial Defining an IT strategy that supports the commercial strategy of the business Owning the financial planning and reporting for all IT spend, capital and operational, including cloud consumption, licensing and support contracts Preparing budgets, seeking approval and delivering projects within them Negotiating and managing supplier agreements, and making the case for investment in terms of cost, risk and value Keeping the leadership team informed on relevant technical advances and where they could take the business Infrastructure and security Accountable for the IT and telecommunications estate, hardware and software Implementing and maintaining an effective information security framework, including threat assessment and periodic external evaluation Owning security operations end to end, covering vulnerability management, patching, incident containment and post incident review Directing the managed security provider Monitoring, reporting and capacity management across key platforms Team, suppliers and stakeholders Line managing the IT team, setting objectives and supporting development Balancing in house capability against outsourced delivery Managing relationships with external systems providers and service level agreements Supporting sales and account management colleagues with key customers and new prospects Reporting on system performance to key customers Risk, data and continuity Acting as Data Protection Officer for the business Owning data protection, privacy, security and retention policies Defining and testing backup, recovery and disaster recovery processes Owning the IT aspects of the risk register About You Proven experience running IT inside an operational service business, where technology supports the operation rather than being the product Demonstrable delivery of a CRM or equivalent core system replacement at genuine scale, including data migration and legacy decommissioning. You know what goes wrong, because it has gone wrong for you Still hands on. Real depth across a hybrid Microsoft estate, identity and endpoint management, public cloud and network security Experience building and owning an IT budget covering both capital and recurring spend, and negotiating with suppliers Experience leading a small technical team and deciding what is done in house and what is outsourced Commercially minded, able to explain technical risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client was emphatic on this point. They want somebody who will look at the business and say what could be done differently, rather than wait to be asked What's On Offer Salary of 80,000 to 100,000 depending on experience 6,000 car allowance Hybrid working, minimum two days per week in the office A seat on the senior leadership team with direct access to the Directors Genuine ownership of the technology function and of a major systems programme An established, profitable business with a long track record There is occasional out of hours work to support planned change and major incidents. You will need to be within a sensible commute of Hampshire for two days a week. The Background That Fits This is an operational business, not a software house. The people who do well in this environment have run IT inside businesses where technology supports the operation rather than being the product. Logistics, distribution, field service, installation, utilities, transport, manufacturing, facilities management and similar. If that is your background, you will recognise this environment straight away. This is a role for a Head of IT, or an IT Manager ready to step up, who wants to own the whole picture rather than one slice of it. If you want to lead a systems programme that genuinely changes how a business operates, and you would rather be in the detail than above it, this is worth a conversation. DMA Recruitment specialises in Logistics, Engineering, Manufacturing, Environmental & Recycling, Infrastructure & Construction and Business Services. To our mind, it isn't just a job.
About the Role: Grade Level (for internal use): 15 The Team: The Enterprise Solutions Technology division includes workflow solutions across Lending, Reg & Compliance, Global Markets and Software business. Enterprise Solutions provides industry leading set of integrated tools, solutions and data services that help our clients make efficient investment decisions, operate with greater efficiency, and provide transparency across their business and to their key stakeholders. Responsibilities and Impact: We are seeking a senior technology leader to partner closely with the Head of Technology for Enterprise Solutions in shaping the technology direction of a complex, regulated financial services estate. This is a hands on principal engineer and architect role, not a pure governance or advisory architecture function. The role exists to ensure technology strategy is grounded in engineering reality, deep domain understanding, and operational outcomes. You will work directly with the Head of Technology to shape and refine strategy, stress testing ideas against engineering, regulatory, and operational constraints. You will engage closely with senior engineering leaders, platform teams, and product partners to turn strategy into real designs that can be built and run. You will get involved early in complex or high risk initiatives and step in when it matters most, including during major incidents and recovery efforts. A key part of the role is knowing when to push forward, when to simplify, and when to slow down or stop. You will act as the engineering authority across Enterprise Solutions, leading primarily through influence rather than line management and the role carries broad responsibility for shaping architecture, design, and delivery decisions across multiple teams and domains. You will balance long term strategy with near term delivery constraints, operational resilience, and regulatory expectations, and represent the technology direction with clients and senior stakeholders, explaining design choices and trade offs clearly and credibly. Overall, this role strengthens the technology function by making strategy buildable, operable, and defensible. What We're Looking For: 25+ years of experience building and operating systems in tier 1 banks, capital markets infrastructure, or similarly regulated, high availability environments. Has owned or deeply influenced production systems under real load, is comfortable reading and writing code, and works effectively alongside senior engineers. Experienced in setting technology strategy and architecture for complex, regulated, data driven platforms, with strong experience in banking and financial services (public and private markets, syndicated lending, securities processing, counterparty and client lifecycle, regulatory reporting, or similar domains). Experienced in defining and owning multi year technology strategies and roadmaps, setting clear priorities and sequencing change based on business outcomes, regulatory needs, and engineering reality. Sets and governs reference architectures, design standards, and architectural guardrails, ensuring teams build in a consistent, scalable, and sustainable way. Strong understanding of how financial products, operational workflows, data, and controls work end to end, and uses that understanding to make sound system and platform design decisions. Has demonstrated strong judgment designing distributed, event driven, and data intensive systems, including how they scale, fail, recover, and isolate risk. Experienced with cloud platforms (AWS, Azure, GCP) and the trade offs around managed services, multi region and multi tenant designs, data residency, cost, performance, and resilience. Knowledge of advanced and new architectures and design paradigms (e.g. agent based systems, service abstractions, semantic data models, knowledge graphs, and where to apply or not). Experienced in ensuring AI enabled systems are explainable, auditable, and operationally safe, with clear judgment on when AI is appropriate versus deterministic or rules based approaches. Strong understanding of analytics and AI in production (e.g. data quality, anomaly detection, fraud/AML, workflow automation) and understands what it takes to run these reliably in regulated environments. Designs with security and controls built in, with a strong understanding of identity, data protection, failure containment, and regulatory risk. Acts as a coach and multiplier for senior engineers and architects, raising the bar through hands on problem solving, design reviews, and practical guidance rather than formal line management. Pragmatic, direct, and outcome focused. Leads through earned credibility and influence, is comfortable shaping decisions without authority, and communicates complex technical topics clearly to business, client, and regulatory audiences. Measures success by outcomes and evidence, not intent or presentation: technology strategy that translates into systems that work in production, reduce late stage surprises and repeat incidents, scale and recover as designed, and stand up to real operational and regulatory scrutiny. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal.
Aug 22, 2026
Full time
About the Role: Grade Level (for internal use): 15 The Team: The Enterprise Solutions Technology division includes workflow solutions across Lending, Reg & Compliance, Global Markets and Software business. Enterprise Solutions provides industry leading set of integrated tools, solutions and data services that help our clients make efficient investment decisions, operate with greater efficiency, and provide transparency across their business and to their key stakeholders. Responsibilities and Impact: We are seeking a senior technology leader to partner closely with the Head of Technology for Enterprise Solutions in shaping the technology direction of a complex, regulated financial services estate. This is a hands on principal engineer and architect role, not a pure governance or advisory architecture function. The role exists to ensure technology strategy is grounded in engineering reality, deep domain understanding, and operational outcomes. You will work directly with the Head of Technology to shape and refine strategy, stress testing ideas against engineering, regulatory, and operational constraints. You will engage closely with senior engineering leaders, platform teams, and product partners to turn strategy into real designs that can be built and run. You will get involved early in complex or high risk initiatives and step in when it matters most, including during major incidents and recovery efforts. A key part of the role is knowing when to push forward, when to simplify, and when to slow down or stop. You will act as the engineering authority across Enterprise Solutions, leading primarily through influence rather than line management and the role carries broad responsibility for shaping architecture, design, and delivery decisions across multiple teams and domains. You will balance long term strategy with near term delivery constraints, operational resilience, and regulatory expectations, and represent the technology direction with clients and senior stakeholders, explaining design choices and trade offs clearly and credibly. Overall, this role strengthens the technology function by making strategy buildable, operable, and defensible. What We're Looking For: 25+ years of experience building and operating systems in tier 1 banks, capital markets infrastructure, or similarly regulated, high availability environments. Has owned or deeply influenced production systems under real load, is comfortable reading and writing code, and works effectively alongside senior engineers. Experienced in setting technology strategy and architecture for complex, regulated, data driven platforms, with strong experience in banking and financial services (public and private markets, syndicated lending, securities processing, counterparty and client lifecycle, regulatory reporting, or similar domains). Experienced in defining and owning multi year technology strategies and roadmaps, setting clear priorities and sequencing change based on business outcomes, regulatory needs, and engineering reality. Sets and governs reference architectures, design standards, and architectural guardrails, ensuring teams build in a consistent, scalable, and sustainable way. Strong understanding of how financial products, operational workflows, data, and controls work end to end, and uses that understanding to make sound system and platform design decisions. Has demonstrated strong judgment designing distributed, event driven, and data intensive systems, including how they scale, fail, recover, and isolate risk. Experienced with cloud platforms (AWS, Azure, GCP) and the trade offs around managed services, multi region and multi tenant designs, data residency, cost, performance, and resilience. Knowledge of advanced and new architectures and design paradigms (e.g. agent based systems, service abstractions, semantic data models, knowledge graphs, and where to apply or not). Experienced in ensuring AI enabled systems are explainable, auditable, and operationally safe, with clear judgment on when AI is appropriate versus deterministic or rules based approaches. Strong understanding of analytics and AI in production (e.g. data quality, anomaly detection, fraud/AML, workflow automation) and understands what it takes to run these reliably in regulated environments. Designs with security and controls built in, with a strong understanding of identity, data protection, failure containment, and regulatory risk. Acts as a coach and multiplier for senior engineers and architects, raising the bar through hands on problem solving, design reviews, and practical guidance rather than formal line management. Pragmatic, direct, and outcome focused. Leads through earned credibility and influence, is comfortable shaping decisions without authority, and communicates complex technical topics clearly to business, client, and regulatory audiences. Measures success by outcomes and evidence, not intent or presentation: technology strategy that translates into systems that work in production, reduce late stage surprises and repeat incidents, scale and recover as designed, and stand up to real operational and regulatory scrutiny. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal.
Senior Architect - Email & Collaboration SecurityApplylocations: Great Britain - Londontime type: Full timeposted on: Posted Todayjob requisition id: R6496 Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait.This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job.The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis.This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features.Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring Breadth Over Depth - and Knowing the Difference 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product-shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS What We Offer Impact : architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice : a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers : a small, high-trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product-shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Aug 22, 2026
Full time
Senior Architect - Email & Collaboration SecurityApplylocations: Great Britain - Londontime type: Full timeposted on: Posted Todayjob requisition id: R6496 Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait.This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job.The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis.This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features.Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring Breadth Over Depth - and Knowing the Difference 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product-shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS What We Offer Impact : architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice : a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers : a small, high-trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product-shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Think Specialist Recruitment are delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships and leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - 55,000 - 65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery Act as the main operational point of contact between IT and the wider business, managing escalations, resolving queries and building strong stakeholder relationships Communicate IT activity, incidents, changes and planned downtime clearly and proactively across the business Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release management, change control, documentation and disaster recovery Maintain a working understanding of technologies including .NET, SQL and Microsoft Power Platform, working with the Technical Governance Forum on technical and architectural decisions Ensure IT governance, security, compliance and audit requirements are met across operational services and applications Identify and deliver continuous improvements to IT processes, technology and service delivery Contribute to IT budgeting and ensure spend is appropriately managed and justified The suitable candidate: At least 3 years experience within a similar IT service delivery role Proven experience within managing and developing teams Previous experience within vendor and contract management Strong communication skills with the ability to communicate with internal and external parties Exposure to .NET, SQL and Microsoft Power Platform Owning incident and problem management processes Must be happy to be office based 3 days a week within a commutable distance to Watford Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Aug 22, 2026
Full time
Think Specialist Recruitment are delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships and leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - 55,000 - 65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery Act as the main operational point of contact between IT and the wider business, managing escalations, resolving queries and building strong stakeholder relationships Communicate IT activity, incidents, changes and planned downtime clearly and proactively across the business Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release management, change control, documentation and disaster recovery Maintain a working understanding of technologies including .NET, SQL and Microsoft Power Platform, working with the Technical Governance Forum on technical and architectural decisions Ensure IT governance, security, compliance and audit requirements are met across operational services and applications Identify and deliver continuous improvements to IT processes, technology and service delivery Contribute to IT budgeting and ensure spend is appropriately managed and justified The suitable candidate: At least 3 years experience within a similar IT service delivery role Proven experience within managing and developing teams Previous experience within vendor and contract management Strong communication skills with the ability to communicate with internal and external parties Exposure to .NET, SQL and Microsoft Power Platform Owning incident and problem management processes Must be happy to be office based 3 days a week within a commutable distance to Watford Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Workplace: ITV London, White City + Hybrid (2 to 3 days in the office per week) The team The Technology Legal & Business Affairs team sits at the centre of ITV's digital enablement strategy, supporting the technology functions. Working closely with Group Technology, Media & Entertainment (M&E) Technology and Studios Technology, the team provides commercially focused legal advice that enables innovation while protecting ITV's strategic and regulatory interests. This is a collaborative, fast-paced environment where legal expertise meets cutting-edge digital development. The role We're looking for a commercially minded Senior Legal Advisor to join ITV on a 12-month fixed-term contract. Reporting to the Head of Legal & Business Affairs for Technology, you will provide high-quality legal support across ITV's core technology teams, with a particular focus on Group Technology and separation activities in advance of the divestment of ITV's Media & Entertainment business. This is a varied and hands-on role supporting supplier lifecycle management, technology contracting and digital transformation initiatives. You will advise on a broad range of technology agreements and commercial matters, ensuring legal risk is managed pragmatically while enabling the business to move at pace. Working closely with stakeholders across Technology, Procurement, Cyber Security, Data Protection and wider Legal teams, you'll play a key role in delivering joined-up, commercially sound legal solutions. Some of your key day-to-day responsibilities will include: Providing legal support on material, strategic technology suppliers for Group Technology with a key focus on separation activities in advance of the divestment of the M&E business. Building trusted relationships with senior internal stakeholders Drafting and negotiating a wide range of technology agreements, including SaaS, software licences, cloud services, app development, consultancy, reseller agreements, EULAs and data processing agreements Advising on supplier onboarding, due diligence, AI governance and ongoing supplier lifecycle management Identifying and mitigating legal and commercial risks within contracts (including liability, indemnities, warranties and termination provisions) Advising on disputes, contract interpretation and legal risk analysis Working collaboratively with the Data Protection team to ensure privacy-by-design principles are embedded in new technology deployments Coordinating contract approval and execution processes Supporting wider Group-level legal and transformation projects as required Skills you'll need (minimum criteria) Qualified lawyer (UK or equivalent qualification). Extensive PQE with experience in technology and commercial contracts. Strong drafting and negotiation experience across technology and services agreements. Proven ability to manage multiple stakeholders and work independently in a fast-paced, deadline-driven environment. Other things we're looking for (key criteria) Commercially astute and solution-oriented, with a pragmatic approach to risk. Excellent communicator, able to build strong internal and external relationships. Confident working across cross-functional teams including Procurement, Data Protection, Finance and Cyber Security. Strong understanding of data protection, IP and IT licensing principles. Able to balance legal rigour with commercial realities and business priorities. Highly organised, capable of managing multiple contracts and competing priorities. A collaborative team player who can command credibility across senior stakeholders. Adaptable and resilient, comfortable working occasional longer hours when business demands require.
Aug 22, 2026
Full time
Workplace: ITV London, White City + Hybrid (2 to 3 days in the office per week) The team The Technology Legal & Business Affairs team sits at the centre of ITV's digital enablement strategy, supporting the technology functions. Working closely with Group Technology, Media & Entertainment (M&E) Technology and Studios Technology, the team provides commercially focused legal advice that enables innovation while protecting ITV's strategic and regulatory interests. This is a collaborative, fast-paced environment where legal expertise meets cutting-edge digital development. The role We're looking for a commercially minded Senior Legal Advisor to join ITV on a 12-month fixed-term contract. Reporting to the Head of Legal & Business Affairs for Technology, you will provide high-quality legal support across ITV's core technology teams, with a particular focus on Group Technology and separation activities in advance of the divestment of ITV's Media & Entertainment business. This is a varied and hands-on role supporting supplier lifecycle management, technology contracting and digital transformation initiatives. You will advise on a broad range of technology agreements and commercial matters, ensuring legal risk is managed pragmatically while enabling the business to move at pace. Working closely with stakeholders across Technology, Procurement, Cyber Security, Data Protection and wider Legal teams, you'll play a key role in delivering joined-up, commercially sound legal solutions. Some of your key day-to-day responsibilities will include: Providing legal support on material, strategic technology suppliers for Group Technology with a key focus on separation activities in advance of the divestment of the M&E business. Building trusted relationships with senior internal stakeholders Drafting and negotiating a wide range of technology agreements, including SaaS, software licences, cloud services, app development, consultancy, reseller agreements, EULAs and data processing agreements Advising on supplier onboarding, due diligence, AI governance and ongoing supplier lifecycle management Identifying and mitigating legal and commercial risks within contracts (including liability, indemnities, warranties and termination provisions) Advising on disputes, contract interpretation and legal risk analysis Working collaboratively with the Data Protection team to ensure privacy-by-design principles are embedded in new technology deployments Coordinating contract approval and execution processes Supporting wider Group-level legal and transformation projects as required Skills you'll need (minimum criteria) Qualified lawyer (UK or equivalent qualification). Extensive PQE with experience in technology and commercial contracts. Strong drafting and negotiation experience across technology and services agreements. Proven ability to manage multiple stakeholders and work independently in a fast-paced, deadline-driven environment. Other things we're looking for (key criteria) Commercially astute and solution-oriented, with a pragmatic approach to risk. Excellent communicator, able to build strong internal and external relationships. Confident working across cross-functional teams including Procurement, Data Protection, Finance and Cyber Security. Strong understanding of data protection, IP and IT licensing principles. Able to balance legal rigour with commercial realities and business priorities. Highly organised, capable of managing multiple contracts and competing priorities. A collaborative team player who can command credibility across senior stakeholders. Adaptable and resilient, comfortable working occasional longer hours when business demands require.
Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Aug 22, 2026
Full time
Senior IT Engineer (L3) Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a Senior IT Engineer (L3) in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the Senior IT Engineer (L3) role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.